user67785: Hi I did a Litecoin transaction from Mercado Bitcoin to Bitstamp and it never reached the destination.
The platform mercado bitcoin says my transaction was completed and it doesn't and when I click on the transaction code it the website blockcypher and Blockchai.info, both say the transaction wasn't found. In the meantime I have no more litecoins in mercado bitcoin and no litecoins appear on Bitstamp.
Here is the transaction code: 68b9ba2f30afc3eca80ba36df298f5e1d91f9aa5b282306233d6d767ca1acddf
Did I loose my litecoins?
Thank you for your help.

user85: If they can't give you a transaction ID that you can find in a block explorer, then there is no evidence to support their claim that they completed the transaction.

67785: <p>Hi I did a Litecoin transaction from Mercado Bitcoin to Bitstamp and it never reached the destination.</p>

<p>The platform mercado bitcoin says my transaction was completed and it doesn't and when I click on the transaction code it the website blockcypher and Blockchai.info, both say the transaction wasn't found. In the meantime I have no more litecoins in mercado bitcoin and no litecoins appear on Bitstamp.</p>

<p>Here is the transaction code: 68b9ba2f30afc3eca80ba36df298f5e1d91f9aa5b282306233d6d767ca1acddf</p>

<p>Did I loose my litecoins?</p>

<p>Thank you for your help.</p>
 85: <p>If they can't give you a transaction ID that you can find in a block explorer, then there is no evidence to support their claim that they completed the transaction.</p>
