user83125: I got the bitcoins but it's not getting added to my wallet, I even got the email etc. and it shows up but see this

Transaction is not available at this time

user82730: The transaction ID would be helpful to further diagnose what went wrong, however without that information, you can try the following:
Refresh the transaction cache.

Go to "Settings" (gear icon)
Choose the BCH wallet
Go to "More Options"
Choose "Transaction History"
Choose "Clear Cache" to reset your transaction list.

Note that it will say 'Updating Wallet' until the list has been retrieved.
Refresh the server's cache.

Go to "Settings" (gear icon)
Choose the BCH wallet
Go to "More Options"
Go to "Wallet Addresses"
Choose Scan addresses for funds

Note that it will say 'Scanning Funds' until the addresses have been scanned.

83125: <p>I got the bitcoins but it's not getting added to my wallet, I even got the email etc. and it shows up but see <a href="http://prntscr.com/jh9zgt" rel="nofollow noreferrer">this</a></p>

<p><a href="https://i.stack.imgur.com/dOhMo.jpg" rel="nofollow noreferrer"><img src="https://i.stack.imgur.com/dOhMo.jpg" alt="Copay error message"></a></p>

<p><em>Transaction is not available at this time</em></p>
 82730: <p>The transaction ID would be helpful to further diagnose what went wrong, however without that information, you can try the following:</p>

<p><strong>Refresh the transaction cache.</strong></p>

<ul>
<li>Go to "Settings" (gear icon)</li>
<li>Choose the BCH wallet</li>
<li>Go to "More Options"</li>
<li>Choose "Transaction History"</li>
<li>Choose "Clear Cache" to reset your transaction list.</li>
</ul>

<p>Note that it will say 'Updating Wallet' until the list has been retrieved.</p>

<p><strong>Refresh the server's cache.</strong></p>

<ul>
<li>Go to "Settings" (gear icon)</li>
<li>Choose the BCH wallet</li>
<li>Go to "More Options"</li>
<li>Go to "Wallet Addresses"</li>
<li>Choose Scan addresses for funds</li>
</ul>

<p>Note that it will say 'Scanning Funds' until the addresses have been scanned.</p>
