user3471: Recently, I bought £350 worth of bitcoins back when they where £37 the other day. They've taken over a day to get through to me and when I have received them I only have 7.7 (compared to the 9.1 that I need). I appears they have charged me at today's prices instead of the ones that where the current price the other day. Even though when I purchased the coins it said I was buying £350@37 a coin.
Is it normal practice to do this?

user3471: Right, just called up and it looks like Barclays (The owners of PingIt) where completely overwhelemed at the point and so where slow to process it. The person I talked to was very helpful and is going to send me the extra amount now. I contacted him at this number: (+44) 7525 431876.
In hindsight, I think they where just incredibly busy with orders and so where slow putting it through. 

3471: <p>Recently, I bought £350 worth of bitcoins back when they where £37 the other day. They've taken over a day to get through to me and when I have received them I only have 7.7 (compared to the 9.1 that I need). I appears they have charged me at today's prices instead of the ones that where the current price the other day. Even though when I purchased the coins it said I was buying £350@37 a coin.</p>

<p>Is it normal practice to do this?</p>
 3471: <p>Right, just called up and it looks like Barclays (The owners of PingIt) where completely overwhelemed at the point and so where slow to process it. The person I talked to was very helpful and is going to send me the extra amount now. I contacted him at this number: (+44) 7525 431876.</p>

<p>In hindsight, I think they where just incredibly busy with orders and so where slow putting it through. </p>
