This is a real-world medical entrance exam question, please give the true answer based on the question and selection. Topic name: None, Subject name: Social & Preventive Medicine
[{'content': 'Consumer protection act includes all, except – \nSelect and explain. \nA. Passed in 1986, B. Decision within 3-6 months, C. ESI hospitals not included, D. Right to safety', 'role': 'user'}, {'content': 'Answer: C \nExplanation: Consumer protection act\n\nFor the first time in India, the consumer Protection Act 1986 provided consumers a forum for speedy redressal of their grievances against medical services.\nAccording to this act, the decision should be taken within 3-6 months.\nThere is no court fee payment and the person can plead his own case.\nRecently even ESI hospitals have been brought within the ambit of this act.\nCOPRA is a piece of comprehensive legislation and recognizes six rights of consumer:-\n\n\nRight to safety\nRight to be informed\nRight to choose\nRight to be heard\nRight to seek redressal\nRight to consumer education\n\n\nFor medical negligence, complain can be given to MCI or can be filed in consumer court.\nMCI can take disciplinary action, e.g. temporary or permanent cancellation of registration of concerned doctor. But, MCI cannot punish a doctor or give a compensation.\nConsumer courts give compensation. The limits of consumer courts are:-\n\n\nDistrict consumer → court Up to Rs. 20 lacs.\nState commission → Rs. 20 lacs to Rs. 1 crore.\nNational commission → Above Rs. 1 crore.', 'role': 'assistant'}]