inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|
{
"text": "Why are you charging me a transfer fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984806776046753
},
{
"label": "POSITIVE",
"score": 0.001519298879429698
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
{
"text": "Are there any charges for top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979915022850037
},
{
"label": "POSITIVE",
"score": 0.002008471405133605
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
{
"text": "Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!"
} | [
{
"label": "NEGATIVE",
"score": 0.9970723986625671
},
{
"label": "POSITIVE",
"score": 0.0029276066925376654
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
{
"text": "How long will it take for my cash withdrawal to no longer show as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987379908561707
},
{
"label": "POSITIVE",
"score": 0.0012619950575754046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
{
"text": "What happens if a merchant doesn't accept you payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992210268974304
},
{
"label": "POSITIVE",
"score": 0.0007789121009409428
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
{
"text": "Please list what fiat currencies are supported for both holding and exchanging."
} | [
{
"label": "NEGATIVE",
"score": 0.8713430166244507
},
{
"label": "POSITIVE",
"score": 0.12865692377090454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
{
"text": "How much can I top up in a day?"
} | [
{
"label": "NEGATIVE",
"score": 0.950078010559082
},
{
"label": "POSITIVE",
"score": 0.04992201179265976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
{
"text": "Tell me about verifying top-up"
} | [
{
"label": "NEGATIVE",
"score": 0.2143896371126175
},
{
"label": "POSITIVE",
"score": 0.7856103181838989
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
{
"text": "THere is some cash that is showing up on my app."
} | [
{
"label": "NEGATIVE",
"score": 0.5213001370429993
},
{
"label": "POSITIVE",
"score": 0.4786998927593231
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
{
"text": "I made a payment with my card that was cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995254278182983
},
{
"label": "POSITIVE",
"score": 0.00047454843297600746
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
{
"text": "What limits are there on the virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971223473548889
},
{
"label": "POSITIVE",
"score": 0.0028776798862963915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
{
"text": "I used an ATM and there was an extra charge."
} | [
{
"label": "NEGATIVE",
"score": 0.9949246644973755
},
{
"label": "POSITIVE",
"score": 0.00507536344230175
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
{
"text": "After a transfer, I see an extra fee. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.995141327381134
},
{
"label": "POSITIVE",
"score": 0.0048586297780275345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
{
"text": "How long does a payment usually show as pending? Is it normal that mine is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992488622665405
},
{
"label": "POSITIVE",
"score": 0.0007511438452638686
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
{
"text": "Is there a longer processing time for international bank transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993954300880432
},
{
"label": "POSITIVE",
"score": 0.0006045784684829414
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
{
"text": "I sent money to a person and they haven't received the payment yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9992794394493103
},
{
"label": "POSITIVE",
"score": 0.000720584241207689
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
{
"text": "Can I get a Visa card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9935175776481628
},
{
"label": "POSITIVE",
"score": 0.006482458207756281
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
{
"text": "When I use my card, it says decline?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994069337844849
},
{
"label": "POSITIVE",
"score": 0.0005930382176302373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
{
"text": "My card has been lost / stolen"
} | [
{
"label": "NEGATIVE",
"score": 0.9974240660667419
},
{
"label": "POSITIVE",
"score": 0.0025759192649275064
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
{
"text": "where is my money from this morning"
} | [
{
"label": "NEGATIVE",
"score": 0.9972561597824097
},
{
"label": "POSITIVE",
"score": 0.0027438378892838955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
{
"text": "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9907885789871216
},
{
"label": "POSITIVE",
"score": 0.009211450815200806
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
{
"text": "Why isn't the transfer to my account showing up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981154799461365
},
{
"label": "POSITIVE",
"score": 0.00188455858733505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
{
"text": "Why is the ATM not allowing me to get cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985625147819519
},
{
"label": "POSITIVE",
"score": 0.001437447965145111
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
{
"text": "How do I exchange currencies with this"
} | [
{
"label": "NEGATIVE",
"score": 0.3673015832901001
},
{
"label": "POSITIVE",
"score": 0.6326983571052551
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
{
"text": "I am unable to transfer money. I believe it is not working because it states it was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9996915459632874
},
{
"label": "POSITIVE",
"score": 0.0003084650088567287
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
{
"text": "Please help me change my PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9854796528816223
},
{
"label": "POSITIVE",
"score": 0.014520286582410336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
{
"text": "how many transactions can go on a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985684752464294
},
{
"label": "POSITIVE",
"score": 0.0014314614236354828
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
{
"text": "What do I do if my card has been lost or stolen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991711378097534
},
{
"label": "POSITIVE",
"score": 0.0008288936805911362
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
{
"text": "What do I do when I get close to the expiration date of my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991087317466736
},
{
"label": "POSITIVE",
"score": 0.0008912641787901521
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
{
"text": "The refund on my account hasn't shown up"
} | [
{
"label": "NEGATIVE",
"score": 0.9993194341659546
},
{
"label": "POSITIVE",
"score": 0.0006805653683841228
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
{
"text": "How will I receive my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977002739906311
},
{
"label": "POSITIVE",
"score": 0.0022996843326836824
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
{
"text": "Are the delivery days flexible? My schedule only allows me to be a available on specific dates."
} | [
{
"label": "NEGATIVE",
"score": 0.9978749752044678
},
{
"label": "POSITIVE",
"score": 0.0021250180434435606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
{
"text": "I need to change my card PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9993698596954346
},
{
"label": "POSITIVE",
"score": 0.0006301422254182398
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
{
"text": "What information do I need to gather in order to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986271858215332
},
{
"label": "POSITIVE",
"score": 0.0013727761106565595
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
{
"text": "What is this fee showing up in my account for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975258111953735
},
{
"label": "POSITIVE",
"score": 0.0024742274545133114
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
{
"text": "How do I top up my account with a bank transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990668296813965
},
{
"label": "POSITIVE",
"score": 0.0009331988985650241
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
{
"text": "Is it possible to get both a Visa and a Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9939708113670349
},
{
"label": "POSITIVE",
"score": 0.006029174197465181
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
{
"text": "It's not letting me transfer money to my beneficiery."
} | [
{
"label": "NEGATIVE",
"score": 0.6430355906486511
},
{
"label": "POSITIVE",
"score": 0.3569643497467041
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
{
"text": "I just looked at my app and it seems I was charged extra, why is that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945154786109924
},
{
"label": "POSITIVE",
"score": 0.005484466440975666
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
{
"text": "What should I do if my card doesn't work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995488524436951
},
{
"label": "POSITIVE",
"score": 0.0004511724691838026
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
{
"text": "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it."
} | [
{
"label": "NEGATIVE",
"score": 0.9995763301849365
},
{
"label": "POSITIVE",
"score": 0.0004236985114403069
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
{
"text": "Can I top up using cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979618191719055
},
{
"label": "POSITIVE",
"score": 0.0020382050424814224
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
{
"text": "Why would my transfer result in a decline message?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994795918464661
},
{
"label": "POSITIVE",
"score": 0.0005203800974413753
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
{
"text": "Reasons for top up cancellation."
} | [
{
"label": "NEGATIVE",
"score": 0.998982310295105
},
{
"label": "POSITIVE",
"score": 0.0010176694486290216
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
{
"text": "stolen phone, what should i do"
} | [
{
"label": "NEGATIVE",
"score": 0.9987924695014954
},
{
"label": "POSITIVE",
"score": 0.0012075194390490651
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
{
"text": "Why hasn't a transaction I did to my friend arrived yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.998332679271698
},
{
"label": "POSITIVE",
"score": 0.0016673465725034475
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
{
"text": "How long will it be before the person I sent money to is able to see it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985541701316833
},
{
"label": "POSITIVE",
"score": 0.0014457714278250933
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
{
"text": "I don't recognize this payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9991718530654907
},
{
"label": "POSITIVE",
"score": 0.0008281304035335779
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
{
"text": "What can I do to track the card you sent me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991167783737183
},
{
"label": "POSITIVE",
"score": 0.0008832209859974682
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
{
"text": "can you share card tracking number?"
} | [
{
"label": "NEGATIVE",
"score": 0.9797747135162354
},
{
"label": "POSITIVE",
"score": 0.020225320011377335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
{
"text": "I'm interested in getting a card. How does one go about doing that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9550879001617432
},
{
"label": "POSITIVE",
"score": 0.04491211473941803
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
{
"text": "Why won't the machine accept my card anymore?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987753033638
},
{
"label": "POSITIVE",
"score": 0.0012247117701917887
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
{
"text": "Will a beneficiary not accept a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.998647153377533
},
{
"label": "POSITIVE",
"score": 0.001352845341898501
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
{
"text": "What can I do to make my physical card work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988046884536743
},
{
"label": "POSITIVE",
"score": 0.0011952449567615986
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
{
"text": "Why is my card payment still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988097548484802
},
{
"label": "POSITIVE",
"score": 0.0011902233818545938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
{
"text": "I haven't received my transfer funds yet, where are they?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990559816360474
},
{
"label": "POSITIVE",
"score": 0.000944049097597599
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
{
"text": "Can I get a card although I'm not in the UK"
} | [
{
"label": "NEGATIVE",
"score": 0.9454094767570496
},
{
"label": "POSITIVE",
"score": 0.054590485990047455
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
{
"text": "What do I do if I detect fraudulent use on my car?"
} | [
{
"label": "NEGATIVE",
"score": 0.999252438545227
},
{
"label": "POSITIVE",
"score": 0.0007475686725229025
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
{
"text": "I want to start using my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9957263469696045
},
{
"label": "POSITIVE",
"score": 0.004273642785847187
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
{
"text": "When I got cash, the exchange rate applied was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9997158050537109
},
{
"label": "POSITIVE",
"score": 0.0002842176763806492
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
{
"text": "Why did you cancel my card payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995408058166504
},
{
"label": "POSITIVE",
"score": 0.0004591873148456216
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
{
"text": "How do I add cash to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978117942810059
},
{
"label": "POSITIVE",
"score": 0.0021881971042603254
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
{
"text": "I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988437294960022
},
{
"label": "POSITIVE",
"score": 0.0011562807485461235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
{
"text": "Someone else made a Direct Debit transaction on my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9983576536178589
},
{
"label": "POSITIVE",
"score": 0.0016423057531937957
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
{
"text": "How do I get a new expiration date?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996955990791321
},
{
"label": "POSITIVE",
"score": 0.000304375309497118
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
{
"text": "I see an unauthorized withdraw."
} | [
{
"label": "NEGATIVE",
"score": 0.9984437227249146
},
{
"label": "POSITIVE",
"score": 0.0015562960179522634
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
{
"text": "What are all of the different steps for identity checks?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959239959716797
},
{
"label": "POSITIVE",
"score": 0.004075984004884958
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
{
"text": "Is there a way to undo a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996234774589539
},
{
"label": "POSITIVE",
"score": 0.00037648752913810313
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
{
"text": "Why was a fee changed for my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987480044364929
},
{
"label": "POSITIVE",
"score": 0.0012519382871687412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
{
"text": "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993207454681396
},
{
"label": "POSITIVE",
"score": 0.0006792191998101771
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
{
"text": "Will you work with any fiat currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958123564720154
},
{
"label": "POSITIVE",
"score": 0.004187623970210552
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
{
"text": "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985858201980591
},
{
"label": "POSITIVE",
"score": 0.0014141666470095515
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
{
"text": "How can I close my account, I don't want it."
} | [
{
"label": "NEGATIVE",
"score": 0.999772846698761
},
{
"label": "POSITIVE",
"score": 0.00022716035891789943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
{
"text": "I want to cancel a transaction from this morning."
} | [
{
"label": "NEGATIVE",
"score": 0.9997427463531494
},
{
"label": "POSITIVE",
"score": 0.00025725344312377274
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
{
"text": "Please help me. I don't know my code to get into the app."
} | [
{
"label": "NEGATIVE",
"score": 0.999392032623291
},
{
"label": "POSITIVE",
"score": 0.0006079401937313378
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
{
"text": "I don't think I should have been charged a fee to use my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9988159537315369
},
{
"label": "POSITIVE",
"score": 0.0011841107625514269
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
{
"text": "How long does it take to recieve my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986420273780823
},
{
"label": "POSITIVE",
"score": 0.0013579862425103784
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
{
"text": "I want a Mastercard, instead."
} | [
{
"label": "NEGATIVE",
"score": 0.9993025064468384
},
{
"label": "POSITIVE",
"score": 0.0006974915158934891
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
{
"text": "What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9994819164276123
},
{
"label": "POSITIVE",
"score": 0.0005181104061193764
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
{
"text": "Do I have to pay for a second card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990472793579102
},
{
"label": "POSITIVE",
"score": 0.0009527410729788244
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
{
"text": "My funds are low, can I auto top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997127652168274
},
{
"label": "POSITIVE",
"score": 0.0002872794575523585
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
{
"text": "What should I do if my card payment was cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996122121810913
},
{
"label": "POSITIVE",
"score": 0.00038782431511208415
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
{
"text": "When will the money from my bank transfer be available?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994559288024902
},
{
"label": "POSITIVE",
"score": 0.0005441080429591238
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
{
"text": "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9916346669197083
},
{
"label": "POSITIVE",
"score": 0.008365388959646225
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
{
"text": "where exactly does money come from"
} | [
{
"label": "NEGATIVE",
"score": 0.9970816373825073
},
{
"label": "POSITIVE",
"score": 0.0029183796141296625
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
{
"text": "Is there a limit to a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983306527137756
},
{
"label": "POSITIVE",
"score": 0.0016692992066964507
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
{
"text": "I can't add any more money."
} | [
{
"label": "NEGATIVE",
"score": 0.9994904398918152
},
{
"label": "POSITIVE",
"score": 0.0005095109227113426
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
{
"text": "I think the bank made a mistake on the exchange rates"
} | [
{
"label": "NEGATIVE",
"score": 0.9997602701187134
},
{
"label": "POSITIVE",
"score": 0.00023973130737431347
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
{
"text": "The app is telling me that I am not me."
} | [
{
"label": "NEGATIVE",
"score": 0.9986488223075867
},
{
"label": "POSITIVE",
"score": 0.0013511823490262032
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
{
"text": "Why isn't top-up working? My top-up money disappeared after I saw that it was successfully transferred. Is it gone? Where did it go?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997262358665466
},
{
"label": "POSITIVE",
"score": 0.0002737381146289408
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
{
"text": "I just checked my statement and saw a $1 charge, why is it there?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988120198249817
},
{
"label": "POSITIVE",
"score": 0.0011879540979862213
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
{
"text": "I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.999616265296936
},
{
"label": "POSITIVE",
"score": 0.0003837020485661924
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
{
"text": "Are extra charges added for sending out additional cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953641295433044
},
{
"label": "POSITIVE",
"score": 0.004635848104953766
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
{
"text": "My credit card was just denied for top up! Can you tell me why this happened and what's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.99917072057724
},
{
"label": "POSITIVE",
"score": 0.0008293060818687081
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
{
"text": "I think my top up is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9918965101242065
},
{
"label": "POSITIVE",
"score": 0.00810348428785801
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
{
"text": "Are cards available to those outside of the UK?"
} | [
{
"label": "NEGATIVE",
"score": 0.9704103469848633
},
{
"label": "POSITIVE",
"score": 0.02958969585597515
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
{
"text": "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9995786547660828
},
{
"label": "POSITIVE",
"score": 0.0004213385982438922
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
{
"text": "I want to transfer money into my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9986155033111572
},
{
"label": "POSITIVE",
"score": 0.0013844663044437766
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
{
"text": "I am unhappy with an item I bought. How do I get a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997740983963013
},
{
"label": "POSITIVE",
"score": 0.0002259132597828284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
{
"text": "What do I need to do to correct this failed transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.999723494052887
},
{
"label": "POSITIVE",
"score": 0.0002764809469226748
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |