inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|
{
"text": "Do you have a problem with EUR exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971588253974915
},
{
"label": "POSITIVE",
"score": 0.00284121953882277
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
{
"text": "I wish to be able to top up with cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9980039000511169
},
{
"label": "POSITIVE",
"score": 0.0019960864447057247
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
{
"text": "Is the card welcomed by everybody?"
} | [
{
"label": "NEGATIVE",
"score": 0.0007062144577503204
},
{
"label": "POSITIVE",
"score": 0.9992937445640564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
{
"text": "How do I see my card in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957160949707031
},
{
"label": "POSITIVE",
"score": 0.004283880349248648
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
{
"text": "What documents do I need for the identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981784820556641
},
{
"label": "POSITIVE",
"score": 0.001821531681343913
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
{
"text": "One of my card payments, I don't recognise the name of the merchant."
} | [
{
"label": "NEGATIVE",
"score": 0.9996625185012817
},
{
"label": "POSITIVE",
"score": 0.00033752541639842093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
{
"text": "my payment was rejected"
} | [
{
"label": "NEGATIVE",
"score": 0.9985446333885193
},
{
"label": "POSITIVE",
"score": 0.0014553709188476205
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
{
"text": "I purchased something abroad and the incorrect exchange rate was applied."
} | [
{
"label": "NEGATIVE",
"score": 0.9988481998443604
},
{
"label": "POSITIVE",
"score": 0.001151844160631299
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
{
"text": "Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries."
} | [
{
"label": "NEGATIVE",
"score": 0.9994516372680664
},
{
"label": "POSITIVE",
"score": 0.0005483871209435165
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
{
"text": "I didn't withdraw cash but I see that transaction on my app"
} | [
{
"label": "NEGATIVE",
"score": 0.10100165009498596
},
{
"label": "POSITIVE",
"score": 0.8989983201026917
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
{
"text": "Can I start an account for my kids?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988464713096619
},
{
"label": "POSITIVE",
"score": 0.0011535044759511948
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
{
"text": "can the delivery be specific to my needs?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968032836914062
},
{
"label": "POSITIVE",
"score": 0.0031967204995453358
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
{
"text": "I don't want to use this method to identify myself."
} | [
{
"label": "NEGATIVE",
"score": 0.9944683313369751
},
{
"label": "POSITIVE",
"score": 0.005531609989702702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
{
"text": "I didn't know there was a charge for tranferring. What is the charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.997931718826294
},
{
"label": "POSITIVE",
"score": 0.002068279543891549
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
{
"text": "I'm not sure how to complete the identity checks process."
} | [
{
"label": "NEGATIVE",
"score": 0.9997061491012573
},
{
"label": "POSITIVE",
"score": 0.00029384889057837427
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
{
"text": "Is there a limit on disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984510540962219
},
{
"label": "POSITIVE",
"score": 0.0015489818761125207
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
{
"text": "Is there anyway to bypass identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993881583213806
},
{
"label": "POSITIVE",
"score": 0.0006118364981375635
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
{
"text": "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988032579421997
},
{
"label": "POSITIVE",
"score": 0.001196706318296492
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
{
"text": "Did a card payment that I made get cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995777606964111
},
{
"label": "POSITIVE",
"score": 0.0004223021387588233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
{
"text": "I believe my top up is still pending"
} | [
{
"label": "NEGATIVE",
"score": 0.00492169801145792
},
{
"label": "POSITIVE",
"score": 0.9950782656669617
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
{
"text": "left my phone at hotel, cant use app"
} | [
{
"label": "NEGATIVE",
"score": 0.9952415227890015
},
{
"label": "POSITIVE",
"score": 0.004758468829095364
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
{
"text": "My funds must be verified"
} | [
{
"label": "NEGATIVE",
"score": 0.9711772203445435
},
{
"label": "POSITIVE",
"score": 0.02882278896868229
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
{
"text": "The exchange rate is incorrect on an item I recently purchased in a foreign country."
} | [
{
"label": "NEGATIVE",
"score": 0.9994165897369385
},
{
"label": "POSITIVE",
"score": 0.0005834050825797021
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
{
"text": "How can I replace an expired card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992448091506958
},
{
"label": "POSITIVE",
"score": 0.0007552012684755027
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
{
"text": "Why would my card payment not work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995524287223816
},
{
"label": "POSITIVE",
"score": 0.0004475391178857535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
{
"text": "Is there any limits I should know about if I'm going to use a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993442296981812
},
{
"label": "POSITIVE",
"score": 0.0006557550514116883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
{
"text": "Is there somewhere I can send a check to add to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992583394050598
},
{
"label": "POSITIVE",
"score": 0.0007416837033815682
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
{
"text": "I'm expecting to see a cash withdrawal but I'm still waiting."
} | [
{
"label": "NEGATIVE",
"score": 0.9856037497520447
},
{
"label": "POSITIVE",
"score": 0.01439629215747118
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
{
"text": "What's the card you sent me's tracking number?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978948831558228
},
{
"label": "POSITIVE",
"score": 0.002105158753693104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
{
"text": "What steps do I need to take for the identity checking process?"
} | [
{
"label": "NEGATIVE",
"score": 0.997886598110199
},
{
"label": "POSITIVE",
"score": 0.002113446593284607
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
{
"text": "I cannot view the refunded amount in my account."
} | [
{
"label": "NEGATIVE",
"score": 0.998487651348114
},
{
"label": "POSITIVE",
"score": 0.0015123151242733002
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
{
"text": "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over."
} | [
{
"label": "NEGATIVE",
"score": 0.9993838667869568
},
{
"label": "POSITIVE",
"score": 0.000616123084910214
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
{
"text": "There is a strange payment on my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9557362198829651
},
{
"label": "POSITIVE",
"score": 0.04426378011703491
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
{
"text": "My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992879033088684
},
{
"label": "POSITIVE",
"score": 0.0007121008820831776
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
{
"text": "I am 16 and just started working at McDonalds can I deposit my checks at your bank?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988797903060913
},
{
"label": "POSITIVE",
"score": 0.0011202264577150345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
{
"text": "Is the identity check part of bank policy?"
} | [
{
"label": "NEGATIVE",
"score": 0.997837245464325
},
{
"label": "POSITIVE",
"score": 0.002162753837183118
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
{
"text": "I would like to exchange currency What types are there?"
} | [
{
"label": "NEGATIVE",
"score": 0.9909641146659851
},
{
"label": "POSITIVE",
"score": 0.009035923518240452
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
{
"text": "Please help. The card won't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997865557670593
},
{
"label": "POSITIVE",
"score": 0.00021343861590139568
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
{
"text": "how much for topping up by card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9907497763633728
},
{
"label": "POSITIVE",
"score": 0.009250223636627197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
{
"text": "My card has an expiration date, will you send a new one automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994710087776184
},
{
"label": "POSITIVE",
"score": 0.0005289114196784794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
{
"text": "what is the leadtime for a new card to show up in the mail?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987440705299377
},
{
"label": "POSITIVE",
"score": 0.0012559256283566356
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
{
"text": "I must verify the source of my funds"
} | [
{
"label": "NEGATIVE",
"score": 0.6635171175003052
},
{
"label": "POSITIVE",
"score": 0.3364829421043396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
{
"text": "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988065361976624
},
{
"label": "POSITIVE",
"score": 0.001193498494103551
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
{
"text": "My app statement shows I took out cash from an ATM but I did not. What can I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978588819503784
},
{
"label": "POSITIVE",
"score": 0.002141124103218317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
{
"text": "I am inquiring about a $1 charge on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9914352297782898
},
{
"label": "POSITIVE",
"score": 0.008564785122871399
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
{
"text": "How long do I have to wait until the transferred money shows up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993301033973694
},
{
"label": "POSITIVE",
"score": 0.0006698609795421362
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
{
"text": "How old do you need to be to open an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995337128639221
},
{
"label": "POSITIVE",
"score": 0.00046630759607069194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
{
"text": "I used to know my password, but not anymore."
} | [
{
"label": "NEGATIVE",
"score": 0.987302839756012
},
{
"label": "POSITIVE",
"score": 0.012697157450020313
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
{
"text": "There is a potentially fraudulent direct debit on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9982367753982544
},
{
"label": "POSITIVE",
"score": 0.0017632502131164074
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
{
"text": "How long does it take for a transfer to reach my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991765022277832
},
{
"label": "POSITIVE",
"score": 0.0008234804845415056
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
{
"text": "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me"
} | [
{
"label": "NEGATIVE",
"score": 0.9997395873069763
},
{
"label": "POSITIVE",
"score": 0.0002603989269118756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
{
"text": "How do you decide what the exchange rates are?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987742900848389
},
{
"label": "POSITIVE",
"score": 0.0012256980407983065
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
{
"text": "I misplaced my phone so I can't use the app! Does this mean I can't use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995260238647461
},
{
"label": "POSITIVE",
"score": 0.00047399624600075185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
{
"text": "I think I was charged extra on my payment on last Saturday. Maybe the exchange rate was wrong? I'd like a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9960920810699463
},
{
"label": "POSITIVE",
"score": 0.003907896112650633
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
{
"text": "Is there a top-up fee if you add money in USD?"
} | [
{
"label": "NEGATIVE",
"score": 0.9889405369758606
},
{
"label": "POSITIVE",
"score": 0.011059433221817017
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
{
"text": "I am waiting for a payment to be processed"
} | [
{
"label": "NEGATIVE",
"score": 0.9983204007148743
},
{
"label": "POSITIVE",
"score": 0.0016796234995126724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
{
"text": "Is there a way to top-up when it reaches a certain balance?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982902407646179
},
{
"label": "POSITIVE",
"score": 0.001709782867692411
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
{
"text": "How do I find my new pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987773895263672
},
{
"label": "POSITIVE",
"score": 0.001222620252519846
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
{
"text": "I need a number of disposable cards everyday."
} | [
{
"label": "NEGATIVE",
"score": 0.9989745020866394
},
{
"label": "POSITIVE",
"score": 0.0010255108354613185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
{
"text": "Where is my PIN located?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985198378562927
},
{
"label": "POSITIVE",
"score": 0.0014801793731749058
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
{
"text": "I don't recognise a Direct Debit payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9994898438453674
},
{
"label": "POSITIVE",
"score": 0.0005101721617393196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
{
"text": "Are SWIFT Transfers available at this bank?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974839091300964
},
{
"label": "POSITIVE",
"score": 0.002516042673960328
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
{
"text": "Do you have any top-up limits?"
} | [
{
"label": "NEGATIVE",
"score": 0.989612877368927
},
{
"label": "POSITIVE",
"score": 0.010387157090008259
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
{
"text": "A foreign purchase I made has the incorrect rate applied to it."
} | [
{
"label": "NEGATIVE",
"score": 0.9995126128196716
},
{
"label": "POSITIVE",
"score": 0.00048735743621364236
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
{
"text": "On the card that is coming, what's the tracking info?"
} | [
{
"label": "NEGATIVE",
"score": 0.995074987411499
},
{
"label": "POSITIVE",
"score": 0.00492499116808176
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
{
"text": "What are the restrictions of the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979590773582458
},
{
"label": "POSITIVE",
"score": 0.0020409415010362864
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
{
"text": "How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9990523457527161
},
{
"label": "POSITIVE",
"score": 0.0009476373088546097
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
{
"text": "Please verify my source of funds."
} | [
{
"label": "NEGATIVE",
"score": 0.03434234485030174
},
{
"label": "POSITIVE",
"score": 0.9656577110290527
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
{
"text": "What is your check-cashing policy?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983487725257874
},
{
"label": "POSITIVE",
"score": 0.0016512799775227904
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
{
"text": "Can I specify a day for my card to be delivered?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974778294563293
},
{
"label": "POSITIVE",
"score": 0.0025221731048077345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
{
"text": "Please tell me how to get a card if I reside in the US."
} | [
{
"label": "NEGATIVE",
"score": 0.8060479164123535
},
{
"label": "POSITIVE",
"score": 0.19395208358764648
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
{
"text": "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994996190071106
},
{
"label": "POSITIVE",
"score": 0.0005003604455851018
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
{
"text": "I would like to get additional physical cards at this time"
} | [
{
"label": "NEGATIVE",
"score": 0.9590730667114258
},
{
"label": "POSITIVE",
"score": 0.04092694818973541
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
{
"text": "What are the fiat currencies used?"
} | [
{
"label": "NEGATIVE",
"score": 0.998980700969696
},
{
"label": "POSITIVE",
"score": 0.0010193114867433906
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
{
"text": "I withdrew money from the ATM and was overcharged. It said nothing about an extra fee."
} | [
{
"label": "NEGATIVE",
"score": 0.9992882609367371
},
{
"label": "POSITIVE",
"score": 0.0007117394125089049
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
{
"text": "An extra fee has been added to my card payment is this correct?"
} | [
{
"label": "NEGATIVE",
"score": 0.9916760921478271
},
{
"label": "POSITIVE",
"score": 0.008323874324560165
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
{
"text": "Will my card be here soon?"
} | [
{
"label": "NEGATIVE",
"score": 0.9616907835006714
},
{
"label": "POSITIVE",
"score": 0.038309257477521896
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
{
"text": "Why was my transfer request decline?"
} | [
{
"label": "NEGATIVE",
"score": 0.999243974685669
},
{
"label": "POSITIVE",
"score": 0.0007560240919701755
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
{
"text": "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982297420501709
},
{
"label": "POSITIVE",
"score": 0.0017702638870105147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
{
"text": "Why does the same transaction appear multiple times?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978153705596924
},
{
"label": "POSITIVE",
"score": 0.0021845907904207706
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
{
"text": "Is there a problem that makes my payments show pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.999189555644989
},
{
"label": "POSITIVE",
"score": 0.0008104850421659648
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
{
"text": "My card didn't go through. It doesn't make sense. You told me that everything was ok."
} | [
{
"label": "NEGATIVE",
"score": 0.09356877952814102
},
{
"label": "POSITIVE",
"score": 0.906431257724762
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
{
"text": "I did not make this payment that I see in the App."
} | [
{
"label": "NEGATIVE",
"score": 0.9994608759880066
},
{
"label": "POSITIVE",
"score": 0.0005391323938965797
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
{
"text": "How old must I be to open an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997127652168274
},
{
"label": "POSITIVE",
"score": 0.00028725352603942156
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
{
"text": "Can it specifically be delivered on a certain date?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980556964874268
},
{
"label": "POSITIVE",
"score": 0.0019443304045125842
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
{
"text": "Help! In the app there is a payment that I don't remember."
} | [
{
"label": "NEGATIVE",
"score": 0.9974160194396973
},
{
"label": "POSITIVE",
"score": 0.002583930967375636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
{
"text": "What happens if my card payment is cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.99958735704422
},
{
"label": "POSITIVE",
"score": 0.000412666704505682
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
{
"text": "Please check to see if the band transfer I made a while ago from my UK account has safely arrived."
} | [
{
"label": "NEGATIVE",
"score": 0.887447714805603
},
{
"label": "POSITIVE",
"score": 0.11255229264497757
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
{
"text": "I am seeing in the App a some cash withdrawal that I did not do"
} | [
{
"label": "NEGATIVE",
"score": 0.996527373790741
},
{
"label": "POSITIVE",
"score": 0.0034726380836218596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
{
"text": "I am trying to complete a transfer but I keep getting an error message."
} | [
{
"label": "NEGATIVE",
"score": 0.999321699142456
},
{
"label": "POSITIVE",
"score": 0.000678327982313931
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
{
"text": "I withdrew some cash, when is it going to show?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967608451843262
},
{
"label": "POSITIVE",
"score": 0.003239190671592951
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
{
"text": "What happens if I forget my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990173578262329
},
{
"label": "POSITIVE",
"score": 0.0009826356545090675
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
{
"text": "In what way can I use the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995809197425842
},
{
"label": "POSITIVE",
"score": 0.000419088319176808
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
{
"text": "i disagree with a charge"
} | [
{
"label": "NEGATIVE",
"score": 0.9108647704124451
},
{
"label": "POSITIVE",
"score": 0.08913519233465195
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
{
"text": "I looked on the app and it says I withdrew cash. I didn't!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995136260986328
},
{
"label": "POSITIVE",
"score": 0.00048638469888828695
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
{
"text": "Will there be a fee to receive a physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953978061676025
},
{
"label": "POSITIVE",
"score": 0.004602254834026098
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
{
"text": "Soon my card will expire, how do I get a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9924427270889282
},
{
"label": "POSITIVE",
"score": 0.007557301316410303
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
{
"text": "I prefer using Mastercard, can I substitute?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963871240615845
},
{
"label": "POSITIVE",
"score": 0.003612843109294772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
{
"text": "i withdrew cash and dont see it reflected on the balance"
} | [
{
"label": "NEGATIVE",
"score": 0.9978191256523132
},
{
"label": "POSITIVE",
"score": 0.0021808650344610214
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
{
"text": "My identity verification isn't working"
} | [
{
"label": "NEGATIVE",
"score": 0.9997515082359314
},
{
"label": "POSITIVE",
"score": 0.0002484906290192157
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |