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|---|---|---|---|---|---|---|---|---|---|
784b6d8a-44a0-413d-bc65-abeeb38dd2b7 | pending | 23fa914a-ae12-4491-8ec4-cbd1c80676f6 | What does a pending transaction mean? | neutral | null | null | [
"pending_card_payment",
"pending_cash_withdrawal",
"pending_transfer"
] | null | null |
0b6e7883-7415-42bd-8ce0-40e5d343a87e | pending | 50fd2e92-cd59-4d7a-a541-d56c28cf94c3 | I have paid by my card but payment is still its coming as pending. I think there is some issue please check and let me know when the status will complete. | neutral | null | null | [
"pending_card_payment"
] | null | null |
b3c0574e-0b8a-458d-a0b7-5f48f416b84b | pending | f56b793c-659e-4575-8c6d-d15f364923da | I have a pending payment in my account that I paid a while back ago and it still hasnt gone through. Why would it show pending for so long? | neutral | null | null | [
"pending_card_payment",
"Refund_not_showing_up"
] | null | null |
96ef6e37-2e52-4210-9b3d-cd1009b2e96c | pending | c8c0cbed-df01-4236-b0ea-629a625030e2 | I have a pending payment from stuff I bought this morning. | neutral | null | null | [
"pending_card_payment"
] | null | null |
503d3560-578f-426a-8035-460e3b83ac88 | pending | cad62367-7a1a-42c0-af05-3c223eb41744 | My phone was stolen | negative | null | null | [
"lost_or_stolen_phone"
] | null | null |
eb3d4945-bfa5-426d-9004-092f08ba414d | pending | 94e1c584-0fdf-43f7-b52b-bc978710c9b0 | My phone was stolen yesterday. What should I do? | negative | null | null | [
"lost_or_stolen_phone"
] | null | null |
cc0f9536-2545-4231-87be-5dc5580ace10 | pending | 95845fe7-03c3-42d9-8f0b-31776927005e | If my phone is missing, can I block someone from using the app? | negative | null | null | [
"exchange_via_app",
"lost_or_stolen_phone",
"pin_blocked"
] | null | null |
6478d8e7-1be2-4c20-94c1-7241bf302ea0 | pending | 66543a2a-72b8-45c9-b92d-4c12c8db9bf6 | I think my phone is either lost or stolen. | negative | null | null | [
"lost_or_stolen_phone"
] | null | null |
dcc4f108-9651-4a03-b7f0-5eca33826182 | pending | 5b37b53c-90cf-4092-9d11-d324b8152b60 | If I was mugged and lost everything, how do I access my account and app? | neutral | null | null | [
"exchange_via_app"
] | null | null |
d04c1838-839c-4c99-a7e8-7b4109ca1640 | pending | e1f0a681-4e46-4e64-b6ef-1b6c6d2e7503 | I can't find my phone. | negative | null | null | [
"lost_or_stolen_phone"
] | null | null |
6506315c-fc1a-477c-ab09-555ef3fa0110 | pending | 965f66ce-92a4-4b40-937b-a4a74906598a | I've lost track of my phone or someone stole it. | negative | null | null | [
"lost_or_stolen_phone"
] | null | null |
5ea71d7d-b8e1-4197-8e28-a6bfd4b6cbeb | pending | 96c42601-6082-43e9-8023-d1e98e110358 | I'm not sure where my phone is, I think someone stole it or it's lost. | negative | null | null | [
"lost_or_stolen_phone"
] | null | null |
1b1f1c2e-c15d-4696-bf25-43a508183bd0 | pending | fd6915dc-e591-4789-a5f4-55efcc13da90 | Can I used my card even if my phone has been stolen? | negative | null | null | [
"lost_or_stolen_phone"
] | null | null |
4346a13b-7a78-4cea-b976-77f4b53694d2 | pending | 18c6ec01-9ef2-4061-a90a-b4eeab47def8 | My phone was stolen, what do I do? | neutral | null | null | [
"lost_or_stolen_phone"
] | null | null |
f9f1019d-7c6e-40c1-a81f-2ae78f568031 | pending | 44e7fdc2-e895-4ac0-b95b-0a1c51721796 | lost my phone, dont want others to use it. | negative | null | null | [
"lost_or_stolen_phone"
] | null | null |
f67a3c9d-0a2c-42d5-8c51-a72d8249e8ca | pending | 8357aa95-52b4-47cc-8874-e2454b9be16e | I lost my phone and need help securing it. | positive | null | null | [
"lost_or_stolen_phone"
] | null | null |
0d95ee19-cc22-485e-a495-6ebfb40472f1 | pending | e041d837-d741-4d50-946a-6e94afeffc77 | My phone was stolen so I no longer have access to the app. | negative | null | null | [
"exchange_via_app",
"lost_or_stolen_phone"
] | null | null |
1291c914-cf05-4ab7-8112-58d0d5e712ed | pending | b5c038ef-b25c-4706-9560-98267351cb52 | left phone at hotel, how to access app | neutral | null | null | [
"exchange_via_app",
"lost_or_stolen_phone"
] | null | null |
15b8b48b-9a54-4754-8376-ec0f5f68bd20 | pending | d0373aee-71e6-4d63-8c88-f6e465d2f3bf | My phone is not on me. How can I use the app? | neutral | null | null | [
"exchange_via_app",
"lost_or_stolen_phone"
] | null | null |
50cbb621-261c-47aa-bd06-04b6e38e7d1c | pending | 53c6700b-c66c-4671-8a3d-03e68a71d3b1 | my phone is gone | negative | null | null | [
"lost_or_stolen_phone"
] | null | null |
6262bf4d-6391-4633-96a5-641d968aeda5 | pending | fe14f0fe-68fe-4b53-8c79-bcef48cf1cb9 | My phone is not with me at the moment so I will not be able to access the app. | negative | null | null | [
"exchange_via_app",
"lost_or_stolen_phone"
] | null | null |
baaec8c3-91ce-4ff7-8722-72b5099936b0 | pending | 8ab92dd1-a4e7-4f52-9e3c-4cc1aa87755b | my phone was taken! can you place cancel my account so no one uses it | negative | null | null | [
"cancel_transfer",
"lost_or_stolen_phone"
] | null | null |
8a84b2e9-52ff-42bf-8b80-3cc5847ea45b | pending | 6d08ce0f-c578-4e25-8959-a23cdb122ebb | I lost my phone and would like to freeze my accounts. | negative | null | null | [
"lost_or_stolen_phone"
] | null | null |
a9dd5ce0-f797-4255-aec7-bf096ac6dd52 | pending | 9706a81f-aac3-402f-9f6b-40bdf2fd0224 | lost phone, can i still access account? | negative | null | null | [
"lost_or_stolen_phone"
] | null | null |
321eb28e-a8a3-4d99-9d31-3bac558496d3 | pending | ca0b4917-88e6-44f5-87a8-b825e97871d5 | The hotel called and said I left my phone in the room. | negative | null | null | [
"lost_or_stolen_phone"
] | null | null |
4e159986-b196-4d8f-8ea2-50aa51c7e3b1 | pending | 791f7c4f-b8df-4e1d-a025-6fc4fae83082 | Someone stole my phone yesterday :( is there anything I need to do? | negative | null | null | [
"lost_or_stolen_phone"
] | null | null |
836c2bbc-b57c-476c-9398-4af465100979 | pending | 81ca32bc-56e2-4e91-8493-e2a2a91f86b5 | lost phone, dont want others to access account | negative | null | null | [
"lost_or_stolen_phone",
"transfer_into_account"
] | null | null |
105e7675-9752-48b9-bb5b-ebec31caa778 | pending | 84a057a8-1686-417f-99dc-10403f798113 | I was mugged and everything taken. What do I do to protect my account? | neutral | null | null | [
"lost_or_stolen_card",
"transfer_into_account"
] | null | null |
780cec96-e213-4f55-8360-3b970cc666e2 | pending | e78ef594-e9a0-4beb-b7f6-56d1bf28f6e5 | I believe I left my smartphone at the hotel I was staying at. | neutral | null | null | [
"lost_or_stolen_phone"
] | null | null |
717c05ff-2942-4d84-8a29-843d2ffc84c4 | pending | ab84830d-4629-4696-af93-f46636601802 | Someone attacked me yesterday and took my things, so I am unable to use the app. I am in need of some help. | neutral | null | null | [
"exchange_via_app"
] | null | null |
5d38fa89-0ae2-4274-b759-1229175ce1d9 | pending | 3c7b76ca-129c-4501-bb5d-ece832fff712 | Can I still use the app if I switched phones? | negative | null | null | [
"exchange_via_app",
"lost_or_stolen_phone"
] | null | null |
f4be5bd5-ac37-441d-8d2c-00191c2ba50c | pending | 1fa68406-1698-4e52-8c8d-c40b0403cbb0 | I was mugged yesterday and they took everything. I can't access my app. What are my next steps? | neutral | null | null | [
"exchange_via_app"
] | null | null |
ef9195a7-5c2d-40f0-a82a-437c48670acc | pending | 5b6d4d99-3e4c-4604-ae36-94e4dcb51238 | I got mugged yesterday and lost access to the app. I need to regain it. | positive | null | null | [
"exchange_via_app"
] | null | null |
01261a97-8e0f-4afb-b052-c5cfef206a40 | pending | 83971ae2-663d-468b-9aff-e9acc0b40cad | If I lost my phone, can someone use my account? | negative | null | null | [
"lost_or_stolen_phone"
] | null | null |
be80c68d-cf19-4dee-8df9-47e78579fb3f | pending | ff083753-03d5-4814-a174-47df84ee503f | I am not able to use the app since I forgot my phone at the hotel I was staying at. | negative | null | null | [
"exchange_via_app",
"lost_or_stolen_phone"
] | null | null |
9dce1a29-3a62-4650-85a2-1174a5309965 | pending | 301ab822-9b72-4ae4-a2ac-4ee8edd75a5a | Someone stole my phone. | negative | null | null | [
"lost_or_stolen_phone"
] | null | null |
d4716692-ce0b-411e-957a-7c4f8e5998c3 | pending | fe14576e-005f-4ac0-874f-e0d927812726 | Someone stole my cards! | negative | null | null | [
"lost_or_stolen_card",
"verify_my_identity"
] | null | null |
050b1094-783b-40e1-9e5e-487448df8e6d | pending | b898d5a8-013a-4a1e-997f-89811f949ce4 | My phone is lost. What do I do to prevent someone from using the app? | negative | null | null | [
"exchange_via_app",
"lost_or_stolen_phone"
] | null | null |
dd14ffad-e96c-4bf5-95fd-6a79a9744746 | pending | 2405bfd4-d66c-4059-a3df-4632ffc8130f | Is there anything I need to do since my phone was stolen? | neutral | null | null | [
"lost_or_stolen_phone"
] | null | null |
7c442613-edcc-4e81-b0bf-50e4cb274af8 | pending | b343b9e0-0d9b-4b97-81d5-84fd3a450c3f | I lost my phone! | negative | null | null | [
"lost_or_stolen_phone"
] | null | null |
9e69a750-8141-4e85-b801-f54645ac294d | pending | eadb2d49-3af1-4f9c-b1f7-8237344d225d | I can't find my phone but it has all my credit card information. | negative | null | null | [
"lost_or_stolen_phone"
] | null | null |
cd7b1936-44cf-4a79-8bed-133bf7a3ea31 | pending | 05a2fe35-614e-48df-9d9b-4a49135f538b | How do I use the app if I don't have my phone with me? | negative | null | null | [
"exchange_via_app",
"lost_or_stolen_phone"
] | null | null |
34150f90-51f1-4864-9432-b792fa6352cb | pending | 86f4e308-1ab4-4024-b1a0-95a992961232 | I got mugged yesterday and can't use the app. | negative | null | null | [
"exchange_via_app"
] | null | null |
d4dc7d5e-3a28-47a2-afda-c8633dc38f59 | pending | bdc8ea5d-ae38-4d8b-bcd2-2ea8aa4003ec | My things were stolen yesterday and I can't use any apps or anything, so I am going to need some help. | negative | null | null | [
"exchange_via_app"
] | null | null |
b91e2ac1-7d49-477f-95af-84d155145b8d | pending | 18986ca1-557e-4dd6-8bb8-28108465b3e5 | Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP? | neutral | null | null | [
"Refund_not_showing_up",
"request_refund"
] | null | null |
41c7e4bd-0de6-4222-8a9d-e461d15081ae | pending | 0eca549d-e316-4405-8d7c-221fd2dff21e | Can I receive a refund for my item? | negative | null | null | [
"Refund_not_showing_up",
"request_refund"
] | null | null |
8d573338-bd41-438e-b6e5-a81823763c3d | pending | b60a1466-eed2-4c0b-97ee-688bbec176ac | Get an item refund | negative | null | null | [
"get_physical_card",
"Refund_not_showing_up",
"request_refund"
] | null | null |
6b3b5979-bd3f-4abd-918e-02b54ab9720a | pending | c071cd54-43f9-42f3-9341-2fac889e1636 | Would I be able to get a refund for something I bought? | negative | null | null | [
"Refund_not_showing_up",
"request_refund"
] | null | null |
359f0c62-e43f-4edc-b315-01cafdd5478e | pending | aa4aeee1-49c0-491d-8520-a2789eda4a58 | I need to do a refund | negative | null | null | [
"Refund_not_showing_up",
"request_refund"
] | null | null |
d76a1898-204b-4a15-b8f3-4eac6000f8d9 | pending | 13653aec-e694-46a5-9bfb-c09a35f74af8 | I need a refund on an item I have not received. Am I able to simply cancel the payment? I don't know how to do this. | negative | null | null | [
"cancel_transfer"
] | null | null |
09c7938c-4cd0-40dd-a12d-4b33e91da0bd | pending | 0fa1d714-0ca6-4d7b-83c4-a25a767ac47b | I would like a refund for something I bought | negative | null | null | [
"Refund_not_showing_up",
"request_refund"
] | null | null |
889ecb26-55d3-428f-b043-a5b69b814405 | pending | 6b5c520e-573f-4ca0-9f9f-256312e1f0c7 | I want to return an item. | positive | null | null | [
"request_refund"
] | null | null |
c36ee3fb-f064-43e6-8715-9d78a4fd691b | pending | b9f5574d-c026-4774-87a2-576771b35890 | Can I have a refund? | negative | null | null | [
"Refund_not_showing_up",
"request_refund"
] | null | null |
f3883032-696e-4902-a25f-b4cd8b42bb3a | pending | af6759bd-8950-4bec-ba7e-7ed2b67dfd6c | I wasn't charged the correct amount for an item I purchased, how can I fix this? | neutral | null | null | [
"wrong_amount_of_cash_received"
] | null | null |
796a4a78-5203-4217-8e0f-791d04f2535d | pending | 0a10fb67-82e2-42b8-94ff-f4b772b04948 | Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent. | neutral | null | null | [
"cancel_transfer",
"order_physical_card"
] | null | null |
0fa10e7e-1c31-4c89-ae25-fb4918a96625 | pending | ebe51c09-a4b6-4af4-85cd-87c8d8344830 | Please stop my purchase. | negative | null | null | [
"terminate_account"
] | null | null |
052d5e0c-a882-4638-bd37-806c9b125529 | pending | fe714f05-86a9-4d30-a1e9-0602179d5fc8 | I want a refund because my package has been taking too long to arrive. How do I go about doing that? | neutral | null | null | [
"request_refund",
"transfer_timing"
] | null | null |
b184c036-1f01-4ca7-b7a2-cff71ec57c13 | pending | 1deadb4f-9c01-42ad-be73-7b26d6c1c495 | How do I apply for a refund? | neutral | null | null | [
"Refund_not_showing_up",
"request_refund"
] | null | null |
3f7d2b5a-4935-4ec5-b73a-7797509c4bfd | pending | 5cb03a4c-5393-4715-8b3d-f604e53f1df1 | Can I have an item refunded? | negative | null | null | [
"Refund_not_showing_up",
"request_refund"
] | null | null |
18619200-1a41-424f-a595-45e80cf8adbf | pending | dae35ca6-c3a7-4498-8a3f-e8c9753ab98d | I ordered something ages ago online but it's simply not arriving. I've got enough! Give me back my money, I'm not paying these people. | neutral | null | null | [
"order_physical_card",
"receiving_money"
] | null | null |
4030d875-b900-42af-90fb-827a7be6588c | pending | e9f07125-2a6d-46ca-bae5-fedd8f538777 | What do I need to do to get a refund? | neutral | null | null | [
"Refund_not_showing_up",
"request_refund"
] | null | null |
4f6729cd-8f53-4f47-8f30-1a794677849b | pending | 96d9738c-6f4a-46ea-8d06-9d7651e2d37e | I need a refund? | negative | null | null | [
"Refund_not_showing_up",
"request_refund"
] | null | null |
931af04e-c802-4465-8d9a-c20ed06d05d7 | pending | a76055e4-cecf-4501-8103-949cd7ee6dd5 | I am unhappy with my purchase, how do I cancel the order? | negative | null | null | [
"cancel_transfer",
"order_physical_card"
] | null | null |
651b542b-d085-4202-8d98-f3bc08e746ec | pending | f34da7d4-1dc0-4702-8213-f9d9a569761d | I bought something but now I would like a refund. How do I do that? | negative | null | null | [
"Refund_not_showing_up",
"request_refund"
] | null | null |
17ab8beb-b1af-4bdd-8665-1d22c0685a24 | pending | 20064103-e77f-4d6c-9103-539a874f70b4 | How do I get refunded? | neutral | null | null | [
"Refund_not_showing_up",
"request_refund"
] | null | null |
b81c686a-a712-4902-b9b4-7ec047ce8df0 | pending | 6fd249c1-5eab-42e9-9797-727a3017ba6f | Can you cancel my purchase? | negative | null | null | [
"cancel_transfer"
] | null | null |
2758b5c6-8399-4e75-b118-910caf007815 | pending | 47455168-5566-44df-a9bc-294715a73631 | How do I cancel a previous purchase | negative | null | null | [
"cancel_transfer"
] | null | null |
8cb82562-c5be-4070-922b-acff4bb2a0fa | pending | 9e10c3f7-ba2e-4e42-845e-f889a4e27718 | I would appreciate it if I could get an item refunded | negative | null | null | [
"Refund_not_showing_up",
"request_refund"
] | null | null |
03dccedd-f4ae-4d31-8645-ae6d6c280eba | pending | 92f0c06a-cdcd-4379-83df-60c89db95b58 | How do I claim a refund? | positive | null | null | [
"Refund_not_showing_up",
"request_refund"
] | null | null |
5580ec4c-d2b2-4bab-9d43-415e50526901 | pending | f7e3efd8-0f97-42ec-bd52-1f332be2d11a | I don't want the item, I bought it on accident, can I get a refund? | negative | null | null | [
"lost_or_stolen_card",
"Refund_not_showing_up",
"request_refund"
] | null | null |
b325157d-de63-4fe6-8643-72ac66e6ac5d | pending | 969b5f95-eacb-4e03-ae6c-4e971e556b56 | Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get my money back. Please it's urgent. | negative | null | null | [
"cancel_transfer"
] | null | null |
a830a79b-4b67-442d-acec-959192b75560 | pending | 61518057-80a1-4db3-985d-f7f8455ff887 | I would like a refund on one of your products that has been sold to me | negative | null | null | [
"Refund_not_showing_up",
"request_refund"
] | null | null |
b4fc98db-3cfa-4919-9dfe-a4234d1e5351 | pending | 7f615db9-a5d3-40d8-8fb8-db4e9970aa2b | I am not Happy with this product can i get a refund? | negative | null | null | [
"Refund_not_showing_up",
"request_refund"
] | null | null |
44e78af8-59d4-4120-841a-327e0b1ad3c3 | pending | bf0722a5-bdb7-4c59-bb41-48afb3a1ba72 | I want this amount reversed out of my account. | negative | null | null | [
"reverted_card_payment?",
"wrong_amount_of_cash_received"
] | null | null |
6b40dbcf-9b84-4709-82f9-272e290eeadc | pending | 0400273b-3309-433a-b149-b10a2a9c80d0 | Hello! I recently made a purchase and I'm needing to cancel my order and process a refund as soon as possible. | negative | null | null | [
"cancel_transfer",
"order_physical_card"
] | null | null |
58a02889-cf9c-435b-ae9b-a52bac7bab0d | pending | 423cfd86-57c4-41ca-aaec-9e8bf07a2c52 | I want to reverse a purchase. Can I cancel it? | negative | null | null | [
"cancel_transfer",
"reverted_card_payment?"
] | null | null |
ac57e13f-fa37-4489-8c02-76f364ff02c3 | pending | 8fb2cba2-ff17-4d54-955c-fadf894fc315 | I am chatting about an order from a long while back. I never got it to this day and am deeply upset by this! I want all of my money back! I just can not accept paying for something I never got. | negative | null | null | [
"order_physical_card",
"receiving_money"
] | null | null |
13247829-8585-4768-9645-a755e63d52a2 | pending | d7e6ebaf-9756-4362-9001-634564bd95c3 | I bought this item and was charged the wrong amount can I get a refund? | negative | null | null | [
"wrong_amount_of_cash_received"
] | null | null |
ca008e4a-54ea-433a-8bda-c3fa5676578c | pending | 17159925-db0f-49eb-a2b5-d73e3dd75690 | I would like to cancel a payment. I purchased something several days ago and i still have not received it. | negative | null | null | [
"cancel_transfer",
"pending_card_payment"
] | null | null |
125d8df7-bdf4-48ca-b07c-ff870a28f2d2 | pending | 57660ee0-01c2-4f55-a2bd-1a9deca48df4 | What's the refund process? | negative | null | null | [
"request_refund"
] | null | null |
508cbcaf-4b1d-4357-b031-4a6db232d91a | pending | 616dad07-a095-47c5-a24a-bca1a37b2546 | I want a refund for my purchase | negative | null | null | [
"Refund_not_showing_up",
"request_refund"
] | null | null |
2c35824c-9b16-4c9f-a8ec-d1edfc2e29c9 | pending | 45b82097-eeeb-44b8-9d74-f98ce8017c1a | How can I process a refund for something I purchased? | negative | null | null | [
"Refund_not_showing_up",
"request_refund"
] | null | null |
f268feb0-1a4f-48d5-aff5-1a89cd704107 | pending | 9ed99cc0-51f8-45ac-b0b3-7461790913b7 | I want to get an item refunded | negative | null | null | [
"get_physical_card",
"Refund_not_showing_up",
"request_refund"
] | null | null |
10e0289e-feca-4c73-84fb-ae304cf301ae | pending | 7b9acb57-84df-4e98-bdb2-cf02c1d69ddb | I need to cancel a purchase I made. | negative | null | null | [
"cancel_transfer"
] | null | null |
3b315ecb-8191-45b8-8f2a-4636cc4bfa1d | pending | 6ee24ff2-1790-47e2-8455-dd6a9fe0fc4e | I tried to make a transfer and it was declined. Why? | negative | null | null | [
"declined_transfer",
"why_verify_identity"
] | null | null |
1bbe0eb4-b81e-4638-937e-6a2c269938e3 | pending | fb5ec26f-b5e5-437d-876a-05420f2b178b | Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate? | negative | null | null | [
"declined_card_payment",
"declined_cash_withdrawal",
"transaction_charged_twice"
] | null | null |
fe563eaa-9de2-4153-8e12-2d6800507ef4 | pending | bf9ef6ee-5f3d-449f-b486-c7c7cc4e123e | I am getting continuous failure for all my transfers. I have cross checked each recipient detail again and again and everything is correct. | neutral | null | null | [
"failed_transfer"
] | null | null |
f41b8934-54c3-4ca6-8ce7-4d55147f9a55 | pending | ec76d408-92c3-4b18-9966-969759381589 | why was my transfer declined | negative | null | null | [
"declined_transfer",
"why_verify_identity"
] | null | null |
58edab39-2c31-4364-be16-c0986ffbb372 | pending | ad735788-6025-4e14-a9f0-e7d476a682f3 | What would make a decline message show up during a transfer? | positive | null | null | [
"declined_transfer",
"Refund_not_showing_up"
] | null | null |
aad49adf-8315-41c7-9452-619ba1a8a8c4 | pending | e152e96e-c1f1-4ede-bb8b-7f2035cbbf8a | Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening. | negative | null | null | [
"declined_cash_withdrawal",
"declined_transfer",
"why_verify_identity"
] | null | null |
26b7b208-15be-4cb6-9c3a-6a2d955fc868 | pending | 39ac7522-2363-469e-b7ee-cebfb0b5d486 | How can I fix my card, it got declined twice. | negative | null | null | [
"declined_cash_withdrawal",
"transaction_charged_twice"
] | null | null |
81e47867-1897-449d-854b-c01d784c2499 | pending | 9fa9c88e-4578-4b95-956c-6ff39b1c4d75 | Why did a transfer get declined? | negative | null | null | [
"declined_transfer",
"why_verify_identity"
] | null | null |
fb7243ff-4900-458f-86d9-2bf1e0e1a641 | pending | cf8f6502-c602-4075-96a0-2b47f8497845 | My transfers are being declined. IT has always worked for me but now it's declining my card. I've tried several times. | neutral | null | null | [
"declined_cash_withdrawal",
"declined_transfer"
] | null | null |
567dcf10-7c52-42c5-bead-a65c506a00e6 | pending | 12681729-6b11-40fa-92ae-23a8118ed02f | Why did my transfer decline | negative | null | null | [
"declined_transfer",
"why_verify_identity"
] | null | null |
a117fd99-ab84-420a-8bd6-79839e0aabd4 | pending | 6ca39539-33b6-4c9e-a646-9fdc20635cc6 | The card got declined twice when I tried to use it to buy something online yesterday. | negative | null | null | [
"transaction_charged_twice"
] | null | null |
02d4ff86-4821-4181-a7cb-fe1526a87f8a | pending | 54cc6011-8e1f-4c36-9df4-396fb8992a08 | If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined? | neutral | null | null | [
"declined_transfer",
"why_verify_identity"
] | null | null |
1e6da536-3ece-41c9-88d4-b9c571446100 | pending | 96804aa9-6309-4454-9e29-848cb5e478f8 | Why did I get a transfer declined? | negative | null | null | [
"declined_transfer",
"why_verify_identity"
] | null | null |
e86495b3-50e4-4875-895b-3f3796e89b42 | pending | 31daac11-88d4-4517-9c75-caa311fb363b | Why did my my transfer get declined? | negative | null | null | [
"declined_transfer",
"why_verify_identity"
] | null | null |
e96af285-be39-42bf-b55a-7ea265735fe5 | pending | d9451507-5c6b-4d3c-95b6-e7d0d640cd31 | How do I contact customer support about a transfer? | neutral | null | null | [
"contactless_not_working",
"pending_transfer"
] | null | null |
b8459cdf-a04d-4edf-b104-d50f93acfa3e | pending | d44bf187-176d-4e91-9174-afe02c70fe88 | You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing. | negative | null | null | [
"declined_cash_withdrawal",
"declined_transfer"
] | null | null |