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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Daniel Torres
May 10 , 2017
Design Thinking for Innovation
Learning Launch
Challenge I am currently an R&D engineer for a company that manufactures pressure sensitive adhesive ( PSA ) tape to be used in industrial applications . My job is to work with customers to understand their unique challenges and create a customized solution to fit their needs . A project I am currently working on requires a PSA tape that can bond well to a particular substrate and then withstand the conditions of the final environment in which it will be applied without failing . The product must pass numerous adhesion , temperature , and stress tests but must also be 15 % cheaper than our current products used for this application . I ’ve been given 4 - 5 months to solve this problem or the customer will begin using a competitive material . I am tasked with completing this project on my own but will have the support of the sales team once I ’ve created a solution . Selection I had worked to gather relevant information from the customer and had successfully created a working prototype . I planned to send the prototype to the customer to receive their feedback on the product ’s performance . I chose the learning launch tool for my challenge so that I could quickly test my prototype in the market and receive useful feedback . I hoped to make any necessary changes to the prototype based on that feedback . Application I sent the prototype to the customer for the first learning launch and allowed them to fully evaluate the product . I performed testing in our laboratory but I wanted to see how the product performed when used in the customer ’s process . This learning launch tested both our product construction as well as how easily it could be integrated into the customer ’s process . After the customer evaluated the product I traveled to their facility to discuss the learning launch and documented their feedback in order to make the necessary changes . The customer did not see the same performance that I did in my laboratory tests . After a short discussion it was determined that the difference in process conditions was most likely the cause of the decreased performance . I made some small changes to the prototype to better accommodate the customer ’s unique process conditions and sent them the new material for the second learning launch . This time I was hoping to focus on the customer ’s process conditions and how we could optimize the conditions in order to mirror the performance seen in the lab . Fortunately , I was permitted to travel to the customer and assist them in testing the material . We found that by changing the temperature at which the customer processed the material we were able to get the same performance seen in the lab .
Insight Using the learning launch tool I was able to quickly and cheaply test my prototype and ultimately improve the design in order to create a product that satisfied the customer . By using the tool I was able to travel to the customer and witness their process which had a dramatic impact on the success of the project . If I had not seen their process I would n’t have been able to make the right recommendations and may have lost the customer ’s business all together . Approach If I had the opportunity to do the project differently I would most likely utilize the visualization tool early in the project . If I was better able to visualize the prototype and how it would be used in the customer ’s process then I feel the project would ’ve gone much smoother . I think I might have seen some of the obstacles associated with their process and could ’ve been more prepared for them during the first learning launch . I think ultimately the best path would have been to visit the customer ’s facility before any of the design began to get a better understanding of the problem .
| EMAIL:
ID_NUM:
NAME_STUDENT: Daniel Torres
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Daniel Torres
May 10 , 2017
Design Thinking for Innovation
Learning Launch
Challenge I am currently an R&D engineer for a company that manufactures pressure sensitive adhesive ( PSA ) tape to be used in industrial applications . My job is to work with customers to understand their unique challenges and create a customized solution to fit their needs . A project I am currently working on requires a PSA tape that can bond well to a particular substrate and then withstand the conditions of the final environment in which it will be applied without failing . The product must pass numerous adhesion , temperature , and stress tests but must also be 15 % cheaper than our current products used for this application . I ’ve been given 4 - 5 months to solve this problem or the customer will begin using a competitive material . I am tasked with completing this project on my own but will have the support of the sales team once I ’ve created a solution . Selection I had worked to gather relevant information from the customer and had successfully created a working prototype . I planned to send the prototype to the customer to receive their feedback on the product ’s performance . I chose the learning launch tool for my challenge so that I could quickly test my prototype in the market and receive useful feedback . I hoped to make any necessary changes to the prototype based on that feedback . Application I sent the prototype to the customer for the first learning launch and allowed them to fully evaluate the product . I performed testing in our laboratory but I wanted to see how the product performed when used in the customer ’s process . This learning launch tested both our product construction as well as how easily it could be integrated into the customer ’s process . After the customer evaluated the product I traveled to their facility to discuss the learning launch and documented their feedback in order to make the necessary changes . The customer did not see the same performance that I did in my laboratory tests . After a short discussion it was determined that the difference in process conditions was most likely the cause of the decreased performance . I made some small changes to the prototype to better accommodate the customer ’s unique process conditions and sent them the new material for the second learning launch . This time I was hoping to focus on the customer ’s process conditions and how we could optimize the conditions in order to mirror the performance seen in the lab . Fortunately , I was permitted to travel to the customer and assist them in testing the material . We found that by changing the temperature at which the customer processed the material we were able to get the same performance seen in the lab .
Insight Using the learning launch tool I was able to quickly and cheaply test my prototype and ultimately improve the design in order to create a product that satisfied the customer . By using the tool I was able to travel to the customer and witness their process which had a dramatic impact on the success of the project . If I had not seen their process I would n’t have been able to make the right recommendations and may have lost the customer ’s business all together . Approach If I had the opportunity to do the project differently I would most likely utilize the visualization tool early in the project . If I was better able to visualize the prototype and how it would be used in the customer ’s process then I feel the project would ’ve gone much smoother . I think I might have seen some of the obstacles associated with their process and could ’ve been more prepared for them during the first learning launch . I think ultimately the best path would have been to visit the customer ’s facility before any of the design began to get a better understanding of the problem .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Daniel Torres"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12143 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge
Waste disposal in college campus has been one of major problem I had to deal
with . One must think of this as very trivial challenge for design thinking . A simple solution to this challenge is to install waste - bins all over university campus . Although one might be tempted to end discussion with simple solution , this problem , I believe needs more thought . I am from Kerala , India . Here people tend to dispose waste on public grounds , litter empty juice cans , toffee wrappers , plastic bags on road . This is a sociocultural problem which could not be solved by installing waste disposal bins . Students are not interested in finding one and disposing instead of littering . Littering also leads to pollution , outbreak of seasonal diseases etc . We needed to find much better solution for this issue .
Selection
I choose learning launch as a design tool for this challenge . Learning launch is a
small experiment that tests an idea in real environment or a real market place . It follows the principle of fail cheap and fast instead of building large scale plans and failing incurring huge losses . I think learning launch is an amazing design for this challenge as it helps us in finding flaws in our plan and perfect it . We could track how students respond to a solution and this gives us a chance to improvise .
Application
First our group of student committee brainstormed for exact problem we face .
Years of conditioning to throw waste around public places was one of them . So interest should be generated among student population in proper waste disposal . We created survey forms , passed it around faculty and students to inquire about the reluctance in using normal waste bins , what would spark interest in using them , how they feel while using one and while not using a waste bin , etc . A lot of responses were received and analyzed .
We decided to create an IoT based waste bin and test one in most crowded place
in campus . It had automatic opening system . A mobile app was made specifically for this and people were awarded points based on amount of waste they disposed . Students could track their points with that mobile app . Every week a winner was selected and awarded special titles .
Response from student community was mind - blowing . At first only very few
students started using it . Then number of students grew rapidly . Winner series became a hit and competitions became high . Since that one bin became success we decided to implement the same in different parts of campus . As a result of these efforts campus became waste free and much more beautiful than before .
Insights
Even with this idea we never expected this outcome . Interest shown by students
were really good . More than the interest in the product what shocked us was sheer support by faculty , students in realizing this project . A positive change in very few people ’s outlook could be projected outwards and gradually it can change the entire society . These waste bins were installed only inside campus , but people started using waste bins even when they are out somewhere else . More students came with ideas to
improvise these . We thus succeeded in creating a new positive outlook among student community which supported proper waste disposal methods and recycling .
Approach
Learning launch was a very good technique to use for this particular challenge .
But all the data collected from students and faculty were analyzed collectively by our student committee and every member focused on what they found to be a very good idea . This resulted in loss of many other ideas and factors which were ignored by majority members . Also in this method opinion of one member can influence opinion of other . So I would combine it with mind mapping technique . In mind mapping we could arrange all the data extracted into various groups and then displayed . Every member would not down what they find interesting and at the end these suggestions can be pasted on a board and can be easily analyzed . In this way we can ensure that every member is equally given a chance to present their opinions without influence of anyone else . This can result in much better idea generation and brain storming sessions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge
Waste disposal in college campus has been one of major problem I had to deal
with . One must think of this as very trivial challenge for design thinking . A simple solution to this challenge is to install waste - bins all over university campus . Although one might be tempted to end discussion with simple solution , this problem , I believe needs more thought . I am from Kerala , India . Here people tend to dispose waste on public grounds , litter empty juice cans , toffee wrappers , plastic bags on road . This is a sociocultural problem which could not be solved by installing waste disposal bins . Students are not interested in finding one and disposing instead of littering . Littering also leads to pollution , outbreak of seasonal diseases etc . We needed to find much better solution for this issue .
Selection
I choose learning launch as a design tool for this challenge . Learning launch is a
small experiment that tests an idea in real environment or a real market place . It follows the principle of fail cheap and fast instead of building large scale plans and failing incurring huge losses . I think learning launch is an amazing design for this challenge as it helps us in finding flaws in our plan and perfect it . We could track how students respond to a solution and this gives us a chance to improvise .
Application
First our group of student committee brainstormed for exact problem we face .
Years of conditioning to throw waste around public places was one of them . So interest should be generated among student population in proper waste disposal . We created survey forms , passed it around faculty and students to inquire about the reluctance in using normal waste bins , what would spark interest in using them , how they feel while using one and while not using a waste bin , etc . A lot of responses were received and analyzed .
We decided to create an IoT based waste bin and test one in most crowded place
in campus . It had automatic opening system . A mobile app was made specifically for this and people were awarded points based on amount of waste they disposed . Students could track their points with that mobile app . Every week a winner was selected and awarded special titles .
Response from student community was mind - blowing . At first only very few
students started using it . Then number of students grew rapidly . Winner series became a hit and competitions became high . Since that one bin became success we decided to implement the same in different parts of campus . As a result of these efforts campus became waste free and much more beautiful than before .
Insights
Even with this idea we never expected this outcome . Interest shown by students
were really good . More than the interest in the product what shocked us was sheer support by faculty , students in realizing this project . A positive change in very few people ’s outlook could be projected outwards and gradually it can change the entire society . These waste bins were installed only inside campus , but people started using waste bins even when they are out somewhere else . More students came with ideas to
improvise these . We thus succeeded in creating a new positive outlook among student community which supported proper waste disposal methods and recycling .
Approach
Learning launch was a very good technique to use for this particular challenge .
But all the data collected from students and faculty were analyzed collectively by our student committee and every member focused on what they found to be a very good idea . This resulted in loss of many other ideas and factors which were ignored by majority members . Also in this method opinion of one member can influence opinion of other . So I would combine it with mind mapping technique . In mind mapping we could arrange all the data extracted into various groups and then displayed . Every member would not down what they find interesting and at the end these suggestions can be pasted on a board and can be easily analyzed . In this way we can ensure that every member is equally given a chance to present their opinions without influence of anyone else . This can result in much better idea generation and brain storming sessions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19545 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
Storytelling is an effective weapon in understanding the customer . Especially if you work as a quality engineer in a department that has direct interaction with the customer like me , you have to understand the customer . It is necessary to discover deeply the wishes of the customer that they did not realize . My clients with the largest population are truck drivers . Truck drivers can spend 3 - 5 months away from their homes , only in the truck . They travel from country to country alone . It would not be wrong to say they are like turtles carrying their houses on their backs .
Application
I received an offer from one of the leading truck companies in the Balkans to come up with an innovative yet simple idea . This firm has had dramatic declines in sales figures in recent years . They wanted to engage the customer with simple but effective ideas . They did not build trucks with excessive performance or low fuel consumption , as they did not have a lot of money on their budget . So they wanted to get counseling . But I was more knowledgeable about truck drivers in Western Europe . In every geography , people like different things . It was a risk for me , but I still accepted the job and wanted to go to the field and talk to the drivers on the spot . I spoke with about 20 drivers , and the part they all highlighted was interestingly the same . The drivers did not like to wipe the floor of the cabin , but they also wanted to step on the floor in clean socks without shoes . This made them feel at home . But there was a problem . When they took off their shoes , there was no place to put them . Many were trying to put it on the truck step . However , from there , rain and dust came in and dirty the shoes .
Insight & Approach
I immediately shared this new information I learned with my company . I told them that these drivers should feel at home , that this is actually not that difficult and we will gain customers loyal to our brand . As a solution , I would expand the metal plate of the door down . Thus , one of the steps would be closed by the door , and there would be an area that would not come into contact with rain and mud . The next year , customer satisfaction scores increased by 8 points from 59 to 67 . This was the highest jump since 2002 .
Observing the customer 's problem through the eyes of the drivers gave me a different perspective . Our brand made a difference in a market where all competitors focused only on horsepower and fuel consumption .
The company was now aware that small elements could make a big difference . It was now a company policy to share the customer 's concerns in the field .
This course made me realize the power of storytelling and gain different perspectives .
In my daily business life , I will try to do my work with this perspective .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
Storytelling is an effective weapon in understanding the customer . Especially if you work as a quality engineer in a department that has direct interaction with the customer like me , you have to understand the customer . It is necessary to discover deeply the wishes of the customer that they did not realize . My clients with the largest population are truck drivers . Truck drivers can spend 3 - 5 months away from their homes , only in the truck . They travel from country to country alone . It would not be wrong to say they are like turtles carrying their houses on their backs .
Application
I received an offer from one of the leading truck companies in the Balkans to come up with an innovative yet simple idea . This firm has had dramatic declines in sales figures in recent years . They wanted to engage the customer with simple but effective ideas . They did not build trucks with excessive performance or low fuel consumption , as they did not have a lot of money on their budget . So they wanted to get counseling . But I was more knowledgeable about truck drivers in Western Europe . In every geography , people like different things . It was a risk for me , but I still accepted the job and wanted to go to the field and talk to the drivers on the spot . I spoke with about 20 drivers , and the part they all highlighted was interestingly the same . The drivers did not like to wipe the floor of the cabin , but they also wanted to step on the floor in clean socks without shoes . This made them feel at home . But there was a problem . When they took off their shoes , there was no place to put them . Many were trying to put it on the truck step . However , from there , rain and dust came in and dirty the shoes .
Insight & Approach
I immediately shared this new information I learned with my company . I told them that these drivers should feel at home , that this is actually not that difficult and we will gain customers loyal to our brand . As a solution , I would expand the metal plate of the door down . Thus , one of the steps would be closed by the door , and there would be an area that would not come into contact with rain and mud . The next year , customer satisfaction scores increased by 8 points from 59 to 67 . This was the highest jump since 2002 .
Observing the customer 's problem through the eyes of the drivers gave me a different perspective . Our brand made a difference in a market where all competitors focused only on horsepower and fuel consumption .
The company was now aware that small elements could make a big difference . It was now a company policy to share the customer 's concerns in the field .
This course made me realize the power of storytelling and gain different perspectives .
In my daily business life , I will try to do my work with this perspective .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14500 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | VISUALIZATION
The design process is a multi - layered process in which many mental , cognitive and perceptual mechanisms come into play . Understanding of the process and design can only be possible with the comprehension of the act of design that progresses as a complex pattern until the design product emerges . An evaluation that develops solely on the design object may be incomplete in terms of how the design was made or how to make a better design . For this reason , deciphering the design process , which is defined as a poly - pattern in terms of its complex structure and synchronous processes , will provide positive contributions to the field of design knowledge .
Visualization or visualization is any technique for creating images , diagrams or animations to convey a message . Visualization through visual imagery has been an effective way of communicating both abstract and concrete ideas since the dawn of humanity . Examples from history include cave paintings , Egyptian hieroglyphs , Greek geometry , and Leonardo da Vinci 's revolutionary technical drawing methods for engineering and scientific purposes .
Today , visualization , science , education , engineering ( eg product visualization ) , interactive multimedia , medicine , etc . It has applications that are constantly expanding in fields . A typical example of visualization applications is in the field of computer graphics . The invention of computer graphics ( and 3D computer graphics ) may be the most important development in visualization since the invention of central perspective in the Renaissance . The development of animation has also helped improve visualization .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: VISUALIZATION
The design process is a multi - layered process in which many mental , cognitive and perceptual mechanisms come into play . Understanding of the process and design can only be possible with the comprehension of the act of design that progresses as a complex pattern until the design product emerges . An evaluation that develops solely on the design object may be incomplete in terms of how the design was made or how to make a better design . For this reason , deciphering the design process , which is defined as a poly - pattern in terms of its complex structure and synchronous processes , will provide positive contributions to the field of design knowledge .
Visualization or visualization is any technique for creating images , diagrams or animations to convey a message . Visualization through visual imagery has been an effective way of communicating both abstract and concrete ideas since the dawn of humanity . Examples from history include cave paintings , Egyptian hieroglyphs , Greek geometry , and Leonardo da Vinci 's revolutionary technical drawing methods for engineering and scientific purposes .
Today , visualization , science , education , engineering ( eg product visualization ) , interactive multimedia , medicine , etc . It has applications that are constantly expanding in fields . A typical example of visualization applications is in the field of computer graphics . The invention of computer graphics ( and 3D computer graphics ) may be the most important development in visualization since the invention of central perspective in the Renaissance . The development of animation has also helped improve visualization .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9704 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Dynamic feature development - Learning Launch
Challenge :
Myself Product manager of a workflow product which is rolled out across Organization covering all the three regions APAC , EMEA and AM ( worldwide ) . The product should be available 24/7 for users . My challenge here is to keep the product stable and provide new features and various improvements based on the user requirements and challenges within in the given limited budget . As the product is worldwide , need to also ensure that the features rolled out and compliance to their local legal conditions
Here , the main problem is that the same feature is needed by all the regions however there could be some changes in layout or labelling and process within which this feature should be incorporated . So , the development of the feature should so flexible to configure based on local legal requirements , compliance and cost effective
Selection :
Our team have checked many possible tools to help us in successful building a feature cost effective and flexible to use within multi - geographical legal requirements . So we are ready to try the learning launch tool . As I understand this tool help to quickly test the feature / idea ( incl . key stake holders ) before we actually launch the feature
Application :
For our first experiment , we would create a detailed hypothesis of the feature which solve the need or problems of a user group . Now consider each of the country or location specific legal requirements which should be used to make this feature available in a specific location . List out the assumptions how this feature can be used with a change in process . This helps us that the requirements of the
feature is clearly defined and then know how a feature should be placed in each of the locations .
Now with this , we learn the clarity on how this feature can be designed in each of the locations . It ’s the time for now to test our first experiment with key stakeholders by showing how the feature is being developed by drawing a process flow and how it can be used in each of these locations and also importantly mention other alternative which could solve problem with constraints or at high costs
Insight :
By applying the learning from the learning launch tool , we understand that our design and flow of the feature is easily drafted and represented even before we actual launch the feature . The tests from the stakeholders helps to gain the clarity of the feature is actually solving the problem or need . This can be iterative process if the tests are successful . Most important learning is experiment before actually launch the idea or feature , helps in fail fast and table the idea to re - work
Approach :
In the course of journey , we have come across many tools which are complex or half - successful but this learning launch tool seems promising . However , we would need to apply on more and more ideas and see how the progress is made with a given baseline .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Dynamic feature development - Learning Launch
Challenge :
Myself Product manager of a workflow product which is rolled out across Organization covering all the three regions APAC , EMEA and AM ( worldwide ) . The product should be available 24/7 for users . My challenge here is to keep the product stable and provide new features and various improvements based on the user requirements and challenges within in the given limited budget . As the product is worldwide , need to also ensure that the features rolled out and compliance to their local legal conditions
Here , the main problem is that the same feature is needed by all the regions however there could be some changes in layout or labelling and process within which this feature should be incorporated . So , the development of the feature should so flexible to configure based on local legal requirements , compliance and cost effective
Selection :
Our team have checked many possible tools to help us in successful building a feature cost effective and flexible to use within multi - geographical legal requirements . So we are ready to try the learning launch tool . As I understand this tool help to quickly test the feature / idea ( incl . key stake holders ) before we actually launch the feature
Application :
For our first experiment , we would create a detailed hypothesis of the feature which solve the need or problems of a user group . Now consider each of the country or location specific legal requirements which should be used to make this feature available in a specific location . List out the assumptions how this feature can be used with a change in process . This helps us that the requirements of the
feature is clearly defined and then know how a feature should be placed in each of the locations .
Now with this , we learn the clarity on how this feature can be designed in each of the locations . It ’s the time for now to test our first experiment with key stakeholders by showing how the feature is being developed by drawing a process flow and how it can be used in each of these locations and also importantly mention other alternative which could solve problem with constraints or at high costs
Insight :
By applying the learning from the learning launch tool , we understand that our design and flow of the feature is easily drafted and represented even before we actual launch the feature . The tests from the stakeholders helps to gain the clarity of the feature is actually solving the problem or need . This can be iterative process if the tests are successful . Most important learning is experiment before actually launch the idea or feature , helps in fail fast and table the idea to re - work
Approach :
In the course of journey , we have come across many tools which are complex or half - successful but this learning launch tool seems promising . However , we would need to apply on more and more ideas and see how the progress is made with a given baseline .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16328 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and choice I am a student in architecture , as we design different buildings , and this major requires design thinking with its various tools . We often use the photography tool because it simplifies ideas and most importantly , everyone can understand them , even with different languages , as they are illustrations or pictures . We collect information and simplify it in the form of photographs or illustrations , then annotate these images , analyze them , and then draw conclusions in the form of drawings or pictures as well . We started out as a team . We were asked to design a new school in an old school setting , and the design had to be adequate in form and function . The application First , we started searching and investigating similar examples of schools to study their form and function , and after we gathered information about different schools , we presented them in the form of pictures , illustrations , and some information that we had collected , and we arranged them in terms of form , operation and performance , i.e. we put a picture of a specific place in one of the schools that we studied . Then we draw or put an illustration of how this place is operating and then another drawing or picture to evaluate the performance of this operation ( look at picture 1 ) After that we presented all of this and discussed it with professors who are experts in this field and a group of students , where the drawings and pictures allow them to understand the data in an easy and simple way And then give their observations and opinions . Then we studied the site in which the school will be built , where we collected data on the region ’s climate , the movement of the sun , the best roads leading to it , the traffic congestion and the population density in that area , and we also studied the schools near the project site in terms of their capacity for students and the type of school if it was primary , intermediate or Secondary , whether they are girls ' , boys ' or mixed schools , to find out where the shortage lies and what kind of school we need the most in that region . We also studied the level of the land and the type and shape of nearby buildings , and collected all this information in the form of pictures or simple illustrations , for example :
Example Reflection – Visualization
Thus , we simplified the data so that everyone could understand it without effort . Then we hung these drawings and pictures of the site analysis and discussed them with expert professors and a group of architecture students in order to express their opinions with the best solutions . We discussed this data 3 times and each time we take into account the opinions of the professors And notice them , then we reanalyze , and then discuss again . After that , we extracted some results in the form of drawings . For example , we drew how the building blocks ( the school ) would look , for example , the side that has strong winds has small windows . As for places close to noise , we decided to have playgrounds and patios . As for classrooms and the library , we decided to place them in places quieter than the plot of land , and we also took into account the direction of the seasons so that they get enough natural light and have indirect lighting . As for some places of the project land that were close to places where the pollution and smoke of cars , we decided to put some trees and plants in them to purify the air entering the school , and we drew all of this as an illustration in the summary . ( look at pictures 2 - 3 - 4 - 5 ) .
Insight The visualization tool is a very useful tool , as it helped us to think smoothly by placing all the data in a simplified form in the form of pictures or drawings , then deducing solutions and the summary in the form of pictures . It is also easy for the non - information collector to understand this information simply and effortlessly and even if he speaks a different language . graphics and images are a language International , this performance helped us to arrange our ideas and come up with good solutions . Approach The visualization tool is very important and useful , and we will not dispense with it in our future projects . Nevertheless , we sometimes need other tools with it , such as a mind mapping tool to clarify some ideas ( look at picture 6 ) .
We indicate the direction of the cold wind with blue arrows , and the hot wind with red arrows . We also indicated places of noise near the site with a loudspeaker . We explained the girls ’ schools near the project site by drawing a small building in pink , and the nearby boys ’ schools by drawing a building in blue .
Picture 1
Picture 2
Picture 3
Picture 4
Picture 5
Picture 6
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and choice I am a student in architecture , as we design different buildings , and this major requires design thinking with its various tools . We often use the photography tool because it simplifies ideas and most importantly , everyone can understand them , even with different languages , as they are illustrations or pictures . We collect information and simplify it in the form of photographs or illustrations , then annotate these images , analyze them , and then draw conclusions in the form of drawings or pictures as well . We started out as a team . We were asked to design a new school in an old school setting , and the design had to be adequate in form and function . The application First , we started searching and investigating similar examples of schools to study their form and function , and after we gathered information about different schools , we presented them in the form of pictures , illustrations , and some information that we had collected , and we arranged them in terms of form , operation and performance , i.e. we put a picture of a specific place in one of the schools that we studied . Then we draw or put an illustration of how this place is operating and then another drawing or picture to evaluate the performance of this operation ( look at picture 1 ) After that we presented all of this and discussed it with professors who are experts in this field and a group of students , where the drawings and pictures allow them to understand the data in an easy and simple way And then give their observations and opinions . Then we studied the site in which the school will be built , where we collected data on the region ’s climate , the movement of the sun , the best roads leading to it , the traffic congestion and the population density in that area , and we also studied the schools near the project site in terms of their capacity for students and the type of school if it was primary , intermediate or Secondary , whether they are girls ' , boys ' or mixed schools , to find out where the shortage lies and what kind of school we need the most in that region . We also studied the level of the land and the type and shape of nearby buildings , and collected all this information in the form of pictures or simple illustrations , for example :
Example Reflection – Visualization
Thus , we simplified the data so that everyone could understand it without effort . Then we hung these drawings and pictures of the site analysis and discussed them with expert professors and a group of architecture students in order to express their opinions with the best solutions . We discussed this data 3 times and each time we take into account the opinions of the professors And notice them , then we reanalyze , and then discuss again . After that , we extracted some results in the form of drawings . For example , we drew how the building blocks ( the school ) would look , for example , the side that has strong winds has small windows . As for places close to noise , we decided to have playgrounds and patios . As for classrooms and the library , we decided to place them in places quieter than the plot of land , and we also took into account the direction of the seasons so that they get enough natural light and have indirect lighting . As for some places of the project land that were close to places where the pollution and smoke of cars , we decided to put some trees and plants in them to purify the air entering the school , and we drew all of this as an illustration in the summary . ( look at pictures 2 - 3 - 4 - 5 ) .
Insight The visualization tool is a very useful tool , as it helped us to think smoothly by placing all the data in a simplified form in the form of pictures or drawings , then deducing solutions and the summary in the form of pictures . It is also easy for the non - information collector to understand this information simply and effortlessly and even if he speaks a different language . graphics and images are a language International , this performance helped us to arrange our ideas and come up with good solutions . Approach The visualization tool is very important and useful , and we will not dispense with it in our future projects . Nevertheless , we sometimes need other tools with it , such as a mind mapping tool to clarify some ideas ( look at picture 6 ) .
We indicate the direction of the cold wind with blue arrows , and the hot wind with red arrows . We also indicated places of noise near the site with a loudspeaker . We explained the girls ’ schools near the project site by drawing a small building in pink , and the nearby boys ’ schools by drawing a building in blue .
Picture 1
Picture 2
Picture 3
Picture 4
Picture 5
Picture 6
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21424 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | About Visualization
Challenge:-
In a class activity , I was been assigned with a group to work on universal wireless chargers and come out with the possible solution which should be better one .
There were many things to be taken in consideration for this project . First it is understand the problem , get to know about what we are dealing , discussing all different kind of solutions , coming out with best possible outcomes .
Selection:-
The tool what I have selected is “ Visualization ” . I think Visualization is a core component of the way that we communicate , whether we 're aware of it or not . When we 're dealing with very complex problems , we 're enacting a different kind of problem solving that has to bring in more than just logic . Visualization is really important for the process of because it 's actually a way of unlocking a different part of our brain . It allows us to think in a non - verbal way and access parts of our brain , our creativity . When person ‘ A ’ puts his idea in images and explain others understand it in a right way but without visualization person A ’s words could be misunderstood in many other ways too .
Application:-
Visualization was used in design process . Visualization helps enables the generation , interpretation , and manipulation of information through spatial representation . In other words . Visualization helped facilitate concept design .
It ’s also helped when every teammate gets a difficulty to express of designing the product or information value or ideas to be interpreted
to other teammates exactly how it ’s in his / her brain . It makes it easy to be on the same page as interpreting was easy
Insight:-
Most importantly , visualizing the end user in combination with imagination - based visualization led to designs that were significantly more appealing to the customer .
Visualization becomes incredibly useful when you get to concept development . Your brain is creating pictures of something that does n't yet exist . It 's creating pictures of something that will soon be . As we move forward into prototyping , we get much more detailed in the way that we start to visualize . Then we create very complex diagrams or maps of how we think the customer experience is going to work ideally . Pictures and images enable us to not only help people understand what it is we 're trying to do but to help persuade them in the worthiness of that particular idea or the strength of that concept .
Approach:-
I will definitely use the same tool to be applied and use it 100 % in anything that requires imagination .
This approach helps us build connections between different findings and understand the bigger picture . The visual aspect of the wall triggers idea generation and enables project members to better understand research insights .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: About Visualization
Challenge:-
In a class activity , I was been assigned with a group to work on universal wireless chargers and come out with the possible solution which should be better one .
There were many things to be taken in consideration for this project . First it is understand the problem , get to know about what we are dealing , discussing all different kind of solutions , coming out with best possible outcomes .
Selection:-
The tool what I have selected is “ Visualization ” . I think Visualization is a core component of the way that we communicate , whether we 're aware of it or not . When we 're dealing with very complex problems , we 're enacting a different kind of problem solving that has to bring in more than just logic . Visualization is really important for the process of because it 's actually a way of unlocking a different part of our brain . It allows us to think in a non - verbal way and access parts of our brain , our creativity . When person ‘ A ’ puts his idea in images and explain others understand it in a right way but without visualization person A ’s words could be misunderstood in many other ways too .
Application:-
Visualization was used in design process . Visualization helps enables the generation , interpretation , and manipulation of information through spatial representation . In other words . Visualization helped facilitate concept design .
It ’s also helped when every teammate gets a difficulty to express of designing the product or information value or ideas to be interpreted
to other teammates exactly how it ’s in his / her brain . It makes it easy to be on the same page as interpreting was easy
Insight:-
Most importantly , visualizing the end user in combination with imagination - based visualization led to designs that were significantly more appealing to the customer .
Visualization becomes incredibly useful when you get to concept development . Your brain is creating pictures of something that does n't yet exist . It 's creating pictures of something that will soon be . As we move forward into prototyping , we get much more detailed in the way that we start to visualize . Then we create very complex diagrams or maps of how we think the customer experience is going to work ideally . Pictures and images enable us to not only help people understand what it is we 're trying to do but to help persuade them in the worthiness of that particular idea or the strength of that concept .
Approach:-
I will definitely use the same tool to be applied and use it 100 % in anything that requires imagination .
This approach helps us build connections between different findings and understand the bigger picture . The visual aspect of the wall triggers idea generation and enables project members to better understand research insights .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13683 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | My challenge is to create a functional product gems , the gem in this case is an amethyst ; I decided to use the storytelling tool , because when your products are ornamental´s , the emotional connection will give the customer something that they will really appreciate . So we are creating a cause , just how we learned on the video in the week 2 . And this , will make the difference on my product .
Next time i will use a mind mapping , i am going to start with a concept , and then see what happen . Wish me luck .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: My challenge is to create a functional product gems , the gem in this case is an amethyst ; I decided to use the storytelling tool , because when your products are ornamental´s , the emotional connection will give the customer something that they will really appreciate . So we are creating a cause , just how we learned on the video in the week 2 . And this , will make the difference on my product .
Next time i will use a mind mapping , i am going to start with a concept , and then see what happen . Wish me luck .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12069 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1.Design
2.result
SUB - FACTORS : Voice search Wifi
Voice search Internet usage Proper device
2 . What is special about OAS ?
Ans : Everything you love about an Apple Online Store all the products , personal shopping help , trade - in , flexible payment options and expert support .
3 . What features do this OAS have ?
Ans : The Online Apple Store is the most convenient destination to shop for Apple products , with online Apple Specialists available to help with anything from custom - configuring any Mac to setting up new devices .
4 . What makes it different from other stores ? Ans : Store is where you going to buy apple products
1 . Do we have access to use to without logging with personal information ? Ans : NO you do n’t .
1.Is alexa affordable for all ? Ans : Yes , it is affordable .
3.What is the reason for origin of this product ? Ans : Apple retail program needed to fundamentally change the relationship to the customer , and provide more control over the presentation of Apple products and the Apple brand message .
2.What is OAS ? Ans : online Apple store is a convenient place to purchase Apple products and accessories from Apple and other manufacturers .
4 . How often can we use OAS ? Ans : Quite often
1.Tell me about its Internet consumption ? Ans : Yes
2.Is this user - friendly ? Ans : Yes , it is .
OAS
1.How do you use OAS ? Ans : You can use OAS as online store where you can buy apple products
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1.Design
2.result
SUB - FACTORS : Voice search Wifi
Voice search Internet usage Proper device
2 . What is special about OAS ?
Ans : Everything you love about an Apple Online Store all the products , personal shopping help , trade - in , flexible payment options and expert support .
3 . What features do this OAS have ?
Ans : The Online Apple Store is the most convenient destination to shop for Apple products , with online Apple Specialists available to help with anything from custom - configuring any Mac to setting up new devices .
4 . What makes it different from other stores ? Ans : Store is where you going to buy apple products
1 . Do we have access to use to without logging with personal information ? Ans : NO you do n’t .
1.Is alexa affordable for all ? Ans : Yes , it is affordable .
3.What is the reason for origin of this product ? Ans : Apple retail program needed to fundamentally change the relationship to the customer , and provide more control over the presentation of Apple products and the Apple brand message .
2.What is OAS ? Ans : online Apple store is a convenient place to purchase Apple products and accessories from Apple and other manufacturers .
4 . How often can we use OAS ? Ans : Quite often
1.Tell me about its Internet consumption ? Ans : Yes
2.Is this user - friendly ? Ans : Yes , it is .
OAS
1.How do you use OAS ? Ans : You can use OAS as online store where you can buy apple products
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19648 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
We have challenge to build one integrated system includes warehouse , tracking system and with financial data and when brainstorming a new product concept or evaluating a new feature idea during product design , note - taking sometimes gets out of hand — one can end up with pages of scribbles which are often more confusing than helpful . Mind maps are a great way to organize thoughts more productively . Because mind maps are two - dimensional in structure , they show us the shape of the subject , the relative importance of each point , and how the facts relate to each other . Being able to see all of this in one place helps us review information efficiently , remember it better , and improve creative problem - solving .
Application
Mind maps always start from a central point , which is the main topic , and branch out into
subcomponents . Aside from hierarchical lines ( the main branches ) , mind maps can also have
relationship lines . These can be shown as dotted lines that indicate relationships between elements that
exist on different branches . Although not pictured , mind map nodes can also contain images or icons .
There ’s no rigid structure to such maps . That ’s what makes them great . They should be as free - flowing
as a person ’s thought process .
After some research , team has a clear picture of what the system needed , the user design , and the
companies ’ advantage . Now , it ’s time to figure out what the system needs to do and how it will do it .
This system will need two types of integration : oracle and HP . What would they need in the app ? More
than likely the following with each breakdown :
Knowing integration points
Data will be integrated
Creating the interface
Insight
By applying the min mapping we designed and tested new created system . Through the learning
process we got to improve our system function and design to meet users expectations also the new
requirements / features as they recommended to have . By this system we become having unified one
system contain all hardware and software assets with its mapping and users custody which facilitate our
teams E2E efforts to calculate its lifecycle and total cost of ownership from owning the asset and till its
retirement . Our management now have full authority to decide all actions based on info exported from
this system and now we can take strategically decisions based on such unified system as example we can
decide to change full systems based on such insights and data collected from reporting module added
on this great system .
Approach
By applying the mind mapping tool another tool like visualization and storytelling directly applied in
order to perform a more perfect results learning launch is another tool that I would be considered in the
next steps . One of the reason is that a mind map can become unwieldy if not structured well , which can
lead to confusion . Also , strong linear thinkers may find the radial thinking of the mind mapping process
difficult to deal with .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
We have challenge to build one integrated system includes warehouse , tracking system and with financial data and when brainstorming a new product concept or evaluating a new feature idea during product design , note - taking sometimes gets out of hand — one can end up with pages of scribbles which are often more confusing than helpful . Mind maps are a great way to organize thoughts more productively . Because mind maps are two - dimensional in structure , they show us the shape of the subject , the relative importance of each point , and how the facts relate to each other . Being able to see all of this in one place helps us review information efficiently , remember it better , and improve creative problem - solving .
Application
Mind maps always start from a central point , which is the main topic , and branch out into
subcomponents . Aside from hierarchical lines ( the main branches ) , mind maps can also have
relationship lines . These can be shown as dotted lines that indicate relationships between elements that
exist on different branches . Although not pictured , mind map nodes can also contain images or icons .
There ’s no rigid structure to such maps . That ’s what makes them great . They should be as free - flowing
as a person ’s thought process .
After some research , team has a clear picture of what the system needed , the user design , and the
companies ’ advantage . Now , it ’s time to figure out what the system needs to do and how it will do it .
This system will need two types of integration : oracle and HP . What would they need in the app ? More
than likely the following with each breakdown :
Knowing integration points
Data will be integrated
Creating the interface
Insight
By applying the min mapping we designed and tested new created system . Through the learning
process we got to improve our system function and design to meet users expectations also the new
requirements / features as they recommended to have . By this system we become having unified one
system contain all hardware and software assets with its mapping and users custody which facilitate our
teams E2E efforts to calculate its lifecycle and total cost of ownership from owning the asset and till its
retirement . Our management now have full authority to decide all actions based on info exported from
this system and now we can take strategically decisions based on such unified system as example we can
decide to change full systems based on such insights and data collected from reporting module added
on this great system .
Approach
By applying the mind mapping tool another tool like visualization and storytelling directly applied in
order to perform a more perfect results learning launch is another tool that I would be considered in the
next steps . One of the reason is that a mind map can become unwieldy if not structured well , which can
lead to confusion . Also , strong linear thinkers may find the radial thinking of the mind mapping process
difficult to deal with .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21624 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge
I ’m working in IT department of one of global leaders of FMCG industry . During all my career in IT function I led multiple projects of software deployment as well as developing tools and applications enabling requested business capabilities in the company . At certain point of time I started observing that almost every project has a ‘ requirements are not clear and not complete ’ statement in a list of lessons learnt . The problem is explained by a fact that business requirements normally captured in a text that explains the business need from a business perspective and as good described as business requester can . Then software developer or supplier reads the text and understands requirements as good as can being grounded to own knowledge and past experience . And usually there is a difference between what requested and what understood . Just because both requester and developer have different functional and professional backgrounds . Of cause typically application developer or IT supplier asks extra questions trying to clarify what is requested . This improves situation but not dramatically . At the end of the game this drives extra cost to rework and overall frustration on both sides .
Selection
To improve situation further I demanded to add a visualization ( or visual design in particular ) to every medium and high complexity requirements as a mandatory component . In addition to verbal visual design or thinking allowed project team to think and communicate in nonverbal way and tap into a single picture of what is requested . Depending on the type of project it could be a visualization of either process map reflecting a vision of how future business process should flow or sketch of dashboard or visualization of user interface ( UI ) . For the last one ( UI ) I found mockup tools available in internet that simplify building visuals every time when new UI should emerge or existing UI should be updated .
Application
Another day I led project that aimed to upgrade frontline tool for customer representative ( CR ) who visits store , takes orders and does many other things at store to grow sales . The problem we tried to solve is legacy handheld application was outdated using old devices with bad user experience . The user experience of legacy app ca n’t allow to improve in store performance of CRs locking them down to spend too much time dealing with application typing data or navigating through app rather executing value added activity e.g. developing store .
To build new frontline tool we applied design thinking technique . We run what is analysis , spend many hours in a field with our CRs , observing how they interact with current tool . We completed ethnographic research and finally had several mind mapping sessions that ended up with design criteria for new app where successful user experience was in the core . When we approached concepts development we built a lot of visualizations including sketching and mockups of end user interfaces . Running such visual thinking exercise we were able to identify and visualize many critical business capabilities that we ’ve never seen and thought off before . The capabilities that made user experience with the new app extremely successful . Out of tons of visuals we selected several prototypes of a new tool that we tested then within our end user community ( with CRs who will be using new app ) . As a result we ’ve been able to validate new design of our frontline tool with targeted audience without writing any code but just using visualization and mockups .
Once we developed a new app the end users ( CRs ) got exactly the tool they dreamed off . They got it straightway from the first try without following redesign and rework we got used to before we started practicing design thinking techniques and tools like visualization .
Insights & Approach
First of all using visuals of new app screens and forms allowed us to bring all stakeholders including ultimate users to the same ground of understanding of what we were trying to do . With visualization we did it much faster and effectively than if we would try to explain it verbally . It was amazing how fast visualization connects different people and mindsets . At the end of the game with visuals and screen prototypes we ’ve been able to speed up overall application development process excluding further rework and rebuild as it was before that saved our time and efforts and finally built a trust between IT and business community
Another observation is using sketches , graphics and mockups unlocked different part of our brains adding creativity to the team work . It allowed us to identify and imagine and then to sketch and draw many simple creative things that improved user experience of our future app tremendously . Such small but creative features transformed a perception of the team to the work from transactional and mechanical to creative one . Everyone felt him / herself like a painter or art producer that added unexpected value to the team work .
Going forward I will keep using and fostering others to use visualization in our work and projects in the future . But it does not come alone . In combination of other tools e.g. mind mapping it bring high value .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge
I ’m working in IT department of one of global leaders of FMCG industry . During all my career in IT function I led multiple projects of software deployment as well as developing tools and applications enabling requested business capabilities in the company . At certain point of time I started observing that almost every project has a ‘ requirements are not clear and not complete ’ statement in a list of lessons learnt . The problem is explained by a fact that business requirements normally captured in a text that explains the business need from a business perspective and as good described as business requester can . Then software developer or supplier reads the text and understands requirements as good as can being grounded to own knowledge and past experience . And usually there is a difference between what requested and what understood . Just because both requester and developer have different functional and professional backgrounds . Of cause typically application developer or IT supplier asks extra questions trying to clarify what is requested . This improves situation but not dramatically . At the end of the game this drives extra cost to rework and overall frustration on both sides .
Selection
To improve situation further I demanded to add a visualization ( or visual design in particular ) to every medium and high complexity requirements as a mandatory component . In addition to verbal visual design or thinking allowed project team to think and communicate in nonverbal way and tap into a single picture of what is requested . Depending on the type of project it could be a visualization of either process map reflecting a vision of how future business process should flow or sketch of dashboard or visualization of user interface ( UI ) . For the last one ( UI ) I found mockup tools available in internet that simplify building visuals every time when new UI should emerge or existing UI should be updated .
Application
Another day I led project that aimed to upgrade frontline tool for customer representative ( CR ) who visits store , takes orders and does many other things at store to grow sales . The problem we tried to solve is legacy handheld application was outdated using old devices with bad user experience . The user experience of legacy app ca n’t allow to improve in store performance of CRs locking them down to spend too much time dealing with application typing data or navigating through app rather executing value added activity e.g. developing store .
To build new frontline tool we applied design thinking technique . We run what is analysis , spend many hours in a field with our CRs , observing how they interact with current tool . We completed ethnographic research and finally had several mind mapping sessions that ended up with design criteria for new app where successful user experience was in the core . When we approached concepts development we built a lot of visualizations including sketching and mockups of end user interfaces . Running such visual thinking exercise we were able to identify and visualize many critical business capabilities that we ’ve never seen and thought off before . The capabilities that made user experience with the new app extremely successful . Out of tons of visuals we selected several prototypes of a new tool that we tested then within our end user community ( with CRs who will be using new app ) . As a result we ’ve been able to validate new design of our frontline tool with targeted audience without writing any code but just using visualization and mockups .
Once we developed a new app the end users ( CRs ) got exactly the tool they dreamed off . They got it straightway from the first try without following redesign and rework we got used to before we started practicing design thinking techniques and tools like visualization .
Insights & Approach
First of all using visuals of new app screens and forms allowed us to bring all stakeholders including ultimate users to the same ground of understanding of what we were trying to do . With visualization we did it much faster and effectively than if we would try to explain it verbally . It was amazing how fast visualization connects different people and mindsets . At the end of the game with visuals and screen prototypes we ’ve been able to speed up overall application development process excluding further rework and rebuild as it was before that saved our time and efforts and finally built a trust between IT and business community
Another observation is using sketches , graphics and mockups unlocked different part of our brains adding creativity to the team work . It allowed us to identify and imagine and then to sketch and draw many simple creative things that improved user experience of our future app tremendously . Such small but creative features transformed a perception of the team to the work from transactional and mechanical to creative one . Everyone felt him / herself like a painter or art producer that added unexpected value to the team work .
Going forward I will keep using and fostering others to use visualization in our work and projects in the future . But it does not come alone . In combination of other tools e.g. mind mapping it bring high value .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10152 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHALLENGE
SELECTION
The first tool I use to gain a common understanding is visualization or visual thinking tools . Problem
space between different stakeholders before trying to identify and define Possible solution to the
problem . I often use this policy with my customers , they are the government Agencies that work to
implement technological innovations to modernize their mission or delivery We . Services to citizens ,
businesses and non - citizens and their customers . I used to A set of technical queries or asks whether
Stroman of the problematic domain uses visualization A discussion that allows a group of different
stakeholders to learn from each other in the definition process Relationships between categories ,
boundaries , key points , and factors to consider when identifying Pain points and opportunities for
improvement or solution .
APPLICATION
I start the process by creating a Strawman graph of the problem domain . To develop the grass man I take
it from any material available to understand the graphic environment . It is The material may be
operational or procedural documents , training team , marketing team , GAO or Other audit reports . If no
materials are available , I will conduct informal interviews with one - three
Stakeholders who serve as my primary contact centers on the initiative .
If appropriate , I will take the " front stage / rear stage " concept from the previous one . Research and
discuss in David Gray 's book " The Connected Company " . Front step / rear step Policy helps reinforce the
notion that every service , even the internal service itself , has customers The service provider interacts
and internal processes that enable the organization to deliver Service . The template I start with often has
a column on the left to identify partners and assess The right column identifies chain providers and
oversight bodies such as Congress , GAO How unions , advocacy groups and other organizations pose
obstacles to organizing Do you drive . Straw Man graphic is simple , use simple shapes and symbols
available in Visio or otherwise Internet . If the front / rear stage display does n't work , I will create
different kinds of scenes , The high - level process with swimmers for different stakeholders depends on
the flow or another format .
For functionality , I divide stakeholders into 5 - 6 participating groups A diverse organization or area of
interest . Each group receives a poster - size copy of the straw man Use sticky notes to make a graph or
comment they can write directly . I give them two - three
Questions to answer :
1 ) What are the highlights of the graph ?
2 ) what are you doing Change the graph to more accurately reflect the problem space ?
3 ) What key ideas Do you know the relationships between entities in your problem area ? I will give them
about 20 minutes to discuss questions and locate a graph . So I have each group report your answers to
those three questions when you refer to the markings on your poster . I like it each group reports , I record
common points in the ideas of each group , and then additional Group discussion information about an
additional copy of the graph . After the session , I Digitize each group 's poster as a work of art , create a
shared and shared information view Group discussion and then create an edited chart incorporating your
point of view Changes they collectively accepted .
INSIGHT
APPROACH
What I learned from doing this exercise with multiple groups was graphic :
Especially the edited graphic that receives your comments , important to strengthen them Understanding
the problem they are trying to solve is a more valuable aspect of the activity . Shared learning is the
process of sharing ideas and happening as they work to define their problem Site . The graph gives a
central point to the discussion that allows a diverse group of shareholders Share your perspectives and
develop ideas about the root causes of your problems . If they are Starting with the straw man jump , the
graph can be collaboratively created in a blank way Start the conversation for them . They can quickly
find out where they are on the graph , or if they are No , and instead you can gain new insights into the
relationships between key organizations It takes time to solve them . They can also detect variables in the
problem area , which helps To identify what they do n't know , they need to get information or data about
which areas
Values for variables .
Since I discovered that the most valuable topic is shared knowledge and learning , next time I will Use the
visualization activity as a starting point for a series of design thinking activities . Then revised They serve
as a reference tool throughout the chart that maintains your mixed opinion The rest of his work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLENGE
SELECTION
The first tool I use to gain a common understanding is visualization or visual thinking tools . Problem
space between different stakeholders before trying to identify and define Possible solution to the
problem . I often use this policy with my customers , they are the government Agencies that work to
implement technological innovations to modernize their mission or delivery We . Services to citizens ,
businesses and non - citizens and their customers . I used to A set of technical queries or asks whether
Stroman of the problematic domain uses visualization A discussion that allows a group of different
stakeholders to learn from each other in the definition process Relationships between categories ,
boundaries , key points , and factors to consider when identifying Pain points and opportunities for
improvement or solution .
APPLICATION
I start the process by creating a Strawman graph of the problem domain . To develop the grass man I take
it from any material available to understand the graphic environment . It is The material may be
operational or procedural documents , training team , marketing team , GAO or Other audit reports . If no
materials are available , I will conduct informal interviews with one - three
Stakeholders who serve as my primary contact centers on the initiative .
If appropriate , I will take the " front stage / rear stage " concept from the previous one . Research and
discuss in David Gray 's book " The Connected Company " . Front step / rear step Policy helps reinforce the
notion that every service , even the internal service itself , has customers The service provider interacts
and internal processes that enable the organization to deliver Service . The template I start with often has
a column on the left to identify partners and assess The right column identifies chain providers and
oversight bodies such as Congress , GAO How unions , advocacy groups and other organizations pose
obstacles to organizing Do you drive . Straw Man graphic is simple , use simple shapes and symbols
available in Visio or otherwise Internet . If the front / rear stage display does n't work , I will create
different kinds of scenes , The high - level process with swimmers for different stakeholders depends on
the flow or another format .
For functionality , I divide stakeholders into 5 - 6 participating groups A diverse organization or area of
interest . Each group receives a poster - size copy of the straw man Use sticky notes to make a graph or
comment they can write directly . I give them two - three
Questions to answer :
1 ) What are the highlights of the graph ?
2 ) what are you doing Change the graph to more accurately reflect the problem space ?
3 ) What key ideas Do you know the relationships between entities in your problem area ? I will give them
about 20 minutes to discuss questions and locate a graph . So I have each group report your answers to
those three questions when you refer to the markings on your poster . I like it each group reports , I record
common points in the ideas of each group , and then additional Group discussion information about an
additional copy of the graph . After the session , I Digitize each group 's poster as a work of art , create a
shared and shared information view Group discussion and then create an edited chart incorporating your
point of view Changes they collectively accepted .
INSIGHT
APPROACH
What I learned from doing this exercise with multiple groups was graphic :
Especially the edited graphic that receives your comments , important to strengthen them Understanding
the problem they are trying to solve is a more valuable aspect of the activity . Shared learning is the
process of sharing ideas and happening as they work to define their problem Site . The graph gives a
central point to the discussion that allows a diverse group of shareholders Share your perspectives and
develop ideas about the root causes of your problems . If they are Starting with the straw man jump , the
graph can be collaboratively created in a blank way Start the conversation for them . They can quickly
find out where they are on the graph , or if they are No , and instead you can gain new insights into the
relationships between key organizations It takes time to solve them . They can also detect variables in the
problem area , which helps To identify what they do n't know , they need to get information or data about
which areas
Values for variables .
Since I discovered that the most valuable topic is shared knowledge and learning , next time I will Use the
visualization activity as a starting point for a series of design thinking activities . Then revised They serve
as a reference tool throughout the chart that maintains your mixed opinion The rest of his work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21084 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
I ’m the General Manager in a water treatment plant . Although the factory has received numerous technological upgrades , the facilities are not in good condition mainly due to a lack of budget , therefore the corrective maintenance requirements are recurring and there are numerous malfunctions that force permanent interventions . The plant 's two main divisions are Maintenance and Production , which involve almost 200 people .
The confrontations between Production and Maintenance are permanent , and they blame each other for the failures on achieving their objectives , instead of working together in a common goal . The heads of each of these sectors are self - focus , and a teamwork ’s culture remains to be developed .
From my position , I believe that I have to increase the synergies of sectors to improve resolution ’s times . I think the best way to achieve this is that each of the actors should have a better understanding of each other 's works , and they should improve their knowledge of the complexity in the activities and tasks that are being done .
For the activity , I choose the visualization tool , because it is very important that they understand how the system works , since it could allow us to leverage on key points to resolve questions that are otherwise hidden .
Application
To implement the tool , we start holding regular meetings with the division bosses , supervisors , and even the foremen , where we discussed the mains weekly problems . Helping us with a blackboard we managed to graph how problems occur , and de sequence of events through its resolution . Finally , a process flow had been drawn where actors , activities , and information flows were identified . With this tool was easy to see the interactions between the different sectors , and how the actions of some directly impact the others activities .
Going through this process together we all team members , and expressing it in graphic form , the delays origins became very clear . Unexpectedly , the natures of delays were really different to those that we initially assumed . Among the main causes of delays we found :
- That those involved , from their individual criteria , gave less priority to the problems than it should had had
- Sometimes there was an error in the initial diagnosis , or a bad explanation of the problem , and this caused a lot of time to be lost in beginning to solve it
- Repetition of the problems was being underestimated , and there was not enough stock of spare parts , which delayed repairs by adding the purchase times
Insight & Approach
From what I could learn from the activity , the use of graphic tools are very powerful to order the thought process , awaken creativity and , above all , enhance understanding of the problem .
In almost none of the cases , repairs were delayed because people did not do their individual work well , which is the assumption from which they all started . The visualization tools allowed a clear diagnosis and was the initial kick to even begin the search for a solution . People took dimension of the impact of their actions on the system , and improvements were noted from the first meeting .
Although the learning process continues , I highlight the use of the tool for its power in the transmission of concepts and powers in analysis .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
I ’m the General Manager in a water treatment plant . Although the factory has received numerous technological upgrades , the facilities are not in good condition mainly due to a lack of budget , therefore the corrective maintenance requirements are recurring and there are numerous malfunctions that force permanent interventions . The plant 's two main divisions are Maintenance and Production , which involve almost 200 people .
The confrontations between Production and Maintenance are permanent , and they blame each other for the failures on achieving their objectives , instead of working together in a common goal . The heads of each of these sectors are self - focus , and a teamwork ’s culture remains to be developed .
From my position , I believe that I have to increase the synergies of sectors to improve resolution ’s times . I think the best way to achieve this is that each of the actors should have a better understanding of each other 's works , and they should improve their knowledge of the complexity in the activities and tasks that are being done .
For the activity , I choose the visualization tool , because it is very important that they understand how the system works , since it could allow us to leverage on key points to resolve questions that are otherwise hidden .
Application
To implement the tool , we start holding regular meetings with the division bosses , supervisors , and even the foremen , where we discussed the mains weekly problems . Helping us with a blackboard we managed to graph how problems occur , and de sequence of events through its resolution . Finally , a process flow had been drawn where actors , activities , and information flows were identified . With this tool was easy to see the interactions between the different sectors , and how the actions of some directly impact the others activities .
Going through this process together we all team members , and expressing it in graphic form , the delays origins became very clear . Unexpectedly , the natures of delays were really different to those that we initially assumed . Among the main causes of delays we found :
- That those involved , from their individual criteria , gave less priority to the problems than it should had had
- Sometimes there was an error in the initial diagnosis , or a bad explanation of the problem , and this caused a lot of time to be lost in beginning to solve it
- Repetition of the problems was being underestimated , and there was not enough stock of spare parts , which delayed repairs by adding the purchase times
Insight & Approach
From what I could learn from the activity , the use of graphic tools are very powerful to order the thought process , awaken creativity and , above all , enhance understanding of the problem .
In almost none of the cases , repairs were delayed because people did not do their individual work well , which is the assumption from which they all started . The visualization tools allowed a clear diagnosis and was the initial kick to even begin the search for a solution . People took dimension of the impact of their actions on the system , and improvements were noted from the first meeting .
Although the learning process continues , I highlight the use of the tool for its power in the transmission of concepts and powers in analysis .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12538 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge I ’m currently working in an American company dedicated to fashion retail and I ’m part of the e- commerce team and me and my coworker were assigned to improve the online payment called Cash on Delivery in order to improve the customer experience with the brand . The project includes besides me and my coworker , the warehouse team composed by six people as well as the team members of our logistics partner composed of 3 employees , as well as the IT department , with whom we work closely for any improvements in our website , the customer service team composed by 3 people and finally the legal team composed by 2 persons . The project is limited to internal resources mainly employees time . The project is planned to be finish within 3 weeks . The solution should be based on an even distribution of working hours among ourselves . Selection So we came up with a few ideas quickly since our job it ’s to react as fast as possible to new challenges regarding the general customer experience . So among those ideas , one was more likely to be applied quicker so the learning launch was what we chose since it ’s based on testing an idea and prototyping . Application For our learning launch , we focused on the structure of our online payments , we wanted to see if we could match the orders received and sent from us with the ones shipped from our logistics partner . In order to do so , first we applied the scum project management to be more in control of our data base , meetings , conjoint reviews etc . This tested our assumption that there was a miscommunication from the drivers of our logistics partner that left us with the challenge of an incomplete data base and customer complaints . Next , we agreed on a conjoint document of daily data to be completed in real time to be able to acquire reliable data in a more agile way , we did this within a 3 - 5 days ’ timeframe , producing a document with clear goals , data and notes from the orders of the day . For our second learning launch , we focused on gaining clarity about the delivery . This tested our assumption that most of our clients use this payment method so the delivery was compromised because of the large volume of orders and the almost non - contact directly to the customer when the delivery was occurring . So to try to mitigate this non - contact with the customer we came up to contact them directly to WhatsApp from a brand ’s exclusive account with the most precisely data of their shipment . Additionally , the customer service team send an email once the drivers was an hour or two from delivering via e - mail to notify the customer that the package was “ on its way ” to be there . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we came up with a very easy way to communicate and be in close relationship with the customer to improve the general shopping experience . Our actual results were great , currently we have access to the daily document were we have a more accurate status of the orders and also our general shopping experience and comments from the clients had a huge improvement . Moving forward , our team will keep on improving new channels of social media to be more in touch with our customers . Approach Given the short amount of time and the urgency to have an improvement we thought the learning launch was a great tool for us . For future launch designs our team surely will have a more complete insight on how to approach a challenge and come closer to a compelling solution ready for a full rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge I ’m currently working in an American company dedicated to fashion retail and I ’m part of the e- commerce team and me and my coworker were assigned to improve the online payment called Cash on Delivery in order to improve the customer experience with the brand . The project includes besides me and my coworker , the warehouse team composed by six people as well as the team members of our logistics partner composed of 3 employees , as well as the IT department , with whom we work closely for any improvements in our website , the customer service team composed by 3 people and finally the legal team composed by 2 persons . The project is limited to internal resources mainly employees time . The project is planned to be finish within 3 weeks . The solution should be based on an even distribution of working hours among ourselves . Selection So we came up with a few ideas quickly since our job it ’s to react as fast as possible to new challenges regarding the general customer experience . So among those ideas , one was more likely to be applied quicker so the learning launch was what we chose since it ’s based on testing an idea and prototyping . Application For our learning launch , we focused on the structure of our online payments , we wanted to see if we could match the orders received and sent from us with the ones shipped from our logistics partner . In order to do so , first we applied the scum project management to be more in control of our data base , meetings , conjoint reviews etc . This tested our assumption that there was a miscommunication from the drivers of our logistics partner that left us with the challenge of an incomplete data base and customer complaints . Next , we agreed on a conjoint document of daily data to be completed in real time to be able to acquire reliable data in a more agile way , we did this within a 3 - 5 days ’ timeframe , producing a document with clear goals , data and notes from the orders of the day . For our second learning launch , we focused on gaining clarity about the delivery . This tested our assumption that most of our clients use this payment method so the delivery was compromised because of the large volume of orders and the almost non - contact directly to the customer when the delivery was occurring . So to try to mitigate this non - contact with the customer we came up to contact them directly to WhatsApp from a brand ’s exclusive account with the most precisely data of their shipment . Additionally , the customer service team send an email once the drivers was an hour or two from delivering via e - mail to notify the customer that the package was “ on its way ” to be there . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we came up with a very easy way to communicate and be in close relationship with the customer to improve the general shopping experience . Our actual results were great , currently we have access to the daily document were we have a more accurate status of the orders and also our general shopping experience and comments from the clients had a huge improvement . Moving forward , our team will keep on improving new channels of social media to be more in touch with our customers . Approach Given the short amount of time and the urgency to have an improvement we thought the learning launch was a great tool for us . For future launch designs our team surely will have a more complete insight on how to approach a challenge and come closer to a compelling solution ready for a full rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16548 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Storytelling
Challenge & Selection
I use storytelling all the time in my work to establish emotional connections with my audience ; helping stakeholders relate and getting them inspired with a narrative .
In this challenge , I work with our SaSS customers who have been very much loyal in subscribing to the company ’s offerings . Many of these customers are “ old - timers ” who have been with the company since the days of perpetual maintenance licensing and are resistant to the slightest change . I spend a lot of time understanding these customers who are mostly in middle age or even in their senior years , getting deep into the trenches of what their context is like ; what is their motivation and what are attributing factors to their resistance to change .
With the understanding gained from my customers , I shared stories about these customers to my stakeholders , helping them understand the peril of the current state and place them into a frame of investment to solve the problem at hand - visualizing a state where these senior customers can grow and evolve in a manner that is personalized and assistive to their context . Augmenting data , facts and recommendations to the story helps to drive the thinking forward , paving possibilities of solutions that will lift the current barriers imposed by these customers .
Application
Collating the data from interviews and slices from service audits , I built a narrative of how our senior customers are experiencing our service , building a shared understanding and empathy for this group of archetypes . My audiences are mainly directors and senior managers , so I had to explain my story in relation to business importance by augmenting sales data involved and painting the pitfalls of customer detraction , along with the benefits of nurturing the customer through their lifecycle even at a senior stage .
I started with a story about our primary persona , Javier who had invested in learning our products since his youth days and over time became a proponent of our brand . However with the fast changing technological landscape and software changes , he has difficulty catching up and is feeling left behind . Although he is still engaged with our company , he is feeling very much disconnected and is hanging on the cliff when it comes to promoting the product he has been using for the past 15 years .
Then I contrasted the earlier story with a “ hero flow ” , depicting what an ideal situation Javier will be placed in , how he could “ evolve ” comfortably with our company , and eventually being a strong promoter for the company and influencing further growth .
Insight & Approach
Narrating the story of Javier worked really well . I was able to get my stakeholders on the same page . Adding the hard facts from research and data elements of monetization helped the executives concur on the need for investing to solve the problem . This also established a baseline on how similar challenges ( relating to customer lifecycle ) should be addressed and also became a conversation starter on strategies for the next step .
For similar context , I would still apply storytelling as the tool of choice given that it helps best in building empathy amongst my audience ; relate who the customer is , how their journey looks like along with their pains and motivations . It ’ll be interesting to apply “ learning launch ” ( something I have yet to experiment ) to determine “ what wows ” & “ what works ” but at this moment , my biggest barrier is changing mindset to adopt innovation and growth and that has to start off with customer empathy .
If there is anything that I would do differently for storytelling , I would highlight the struggles of the hero ( Javier ) to make it more compelling , along with more practice using this tool .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Storytelling
Challenge & Selection
I use storytelling all the time in my work to establish emotional connections with my audience ; helping stakeholders relate and getting them inspired with a narrative .
In this challenge , I work with our SaSS customers who have been very much loyal in subscribing to the company ’s offerings . Many of these customers are “ old - timers ” who have been with the company since the days of perpetual maintenance licensing and are resistant to the slightest change . I spend a lot of time understanding these customers who are mostly in middle age or even in their senior years , getting deep into the trenches of what their context is like ; what is their motivation and what are attributing factors to their resistance to change .
With the understanding gained from my customers , I shared stories about these customers to my stakeholders , helping them understand the peril of the current state and place them into a frame of investment to solve the problem at hand - visualizing a state where these senior customers can grow and evolve in a manner that is personalized and assistive to their context . Augmenting data , facts and recommendations to the story helps to drive the thinking forward , paving possibilities of solutions that will lift the current barriers imposed by these customers .
Application
Collating the data from interviews and slices from service audits , I built a narrative of how our senior customers are experiencing our service , building a shared understanding and empathy for this group of archetypes . My audiences are mainly directors and senior managers , so I had to explain my story in relation to business importance by augmenting sales data involved and painting the pitfalls of customer detraction , along with the benefits of nurturing the customer through their lifecycle even at a senior stage .
I started with a story about our primary persona , Javier who had invested in learning our products since his youth days and over time became a proponent of our brand . However with the fast changing technological landscape and software changes , he has difficulty catching up and is feeling left behind . Although he is still engaged with our company , he is feeling very much disconnected and is hanging on the cliff when it comes to promoting the product he has been using for the past 15 years .
Then I contrasted the earlier story with a “ hero flow ” , depicting what an ideal situation Javier will be placed in , how he could “ evolve ” comfortably with our company , and eventually being a strong promoter for the company and influencing further growth .
Insight & Approach
Narrating the story of Javier worked really well . I was able to get my stakeholders on the same page . Adding the hard facts from research and data elements of monetization helped the executives concur on the need for investing to solve the problem . This also established a baseline on how similar challenges ( relating to customer lifecycle ) should be addressed and also became a conversation starter on strategies for the next step .
For similar context , I would still apply storytelling as the tool of choice given that it helps best in building empathy amongst my audience ; relate who the customer is , how their journey looks like along with their pains and motivations . It ’ll be interesting to apply “ learning launch ” ( something I have yet to experiment ) to determine “ what wows ” & “ what works ” but at this moment , my biggest barrier is changing mindset to adopt innovation and growth and that has to start off with customer empathy .
If there is anything that I would do differently for storytelling , I would highlight the struggles of the hero ( Javier ) to make it more compelling , along with more practice using this tool .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18804 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Learning Launch
Challenge
We started a team work to change the invoices we send to our customers every month . In this study , our aim is to enable our customers to access their monthly invoices at any time through our digital application and to understand the invoice details clearly .
Selection
Converting all content and format at once would be a long and troublesome process , as there was extensive content on the invoice . For this reason , we decided to put the changes in pieces and agile , without waiting for the entire solution . This adds dynamism to the work and allows you to make the necessary changes in advance without incurring additional costs to reach the final solution . This is also a method that helps the team maintain their excitement throughout the long project .
Application
To use this method , we have identified our pain points and areas of development by grouping the information on the invoice and focusing on these subgroups . We got their feedback by quickly meeting the ready - made contents with our customers without waiting for converting and changing all the contents of the invoice .
Insight
The feedback we received helped us to understand how much the changes we made satisfy our customers and to provide us with ideas for other changes we will make . The team also experienced the excitement of constantly and frequently implementing something new , while maintaining their motivation throughout the study . If we changed the entire bill at once and faced many changes and needs , this team would have panic . Since we will meet with lots of feedback in terms of quantity , our additional needs such as prioritization would also arise .
Approach
I think that I will often prefer to use the same method in my similar works . One of the biggest advantages of this method is that it provides continuity in team motivation , optimization in cost and resource usage and shaping the big picture step by step .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning Launch
Challenge
We started a team work to change the invoices we send to our customers every month . In this study , our aim is to enable our customers to access their monthly invoices at any time through our digital application and to understand the invoice details clearly .
Selection
Converting all content and format at once would be a long and troublesome process , as there was extensive content on the invoice . For this reason , we decided to put the changes in pieces and agile , without waiting for the entire solution . This adds dynamism to the work and allows you to make the necessary changes in advance without incurring additional costs to reach the final solution . This is also a method that helps the team maintain their excitement throughout the long project .
Application
To use this method , we have identified our pain points and areas of development by grouping the information on the invoice and focusing on these subgroups . We got their feedback by quickly meeting the ready - made contents with our customers without waiting for converting and changing all the contents of the invoice .
Insight
The feedback we received helped us to understand how much the changes we made satisfy our customers and to provide us with ideas for other changes we will make . The team also experienced the excitement of constantly and frequently implementing something new , while maintaining their motivation throughout the study . If we changed the entire bill at once and faced many changes and needs , this team would have panic . Since we will meet with lots of feedback in terms of quantity , our additional needs such as prioritization would also arise .
Approach
I think that I will often prefer to use the same method in my similar works . One of the biggest advantages of this method is that it provides continuity in team motivation , optimization in cost and resource usage and shaping the big picture step by step .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12131 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge I was working as a Diploma Programme ( DP ) Mathematics Educator at an International Baccalaureate ( IB ) Organisation . I had a very differentiated set of students in my class . I had observed students struggling with mathematics in spite of their motivation , sound mathematical knowledge , and explicit instructions delivered to them . There could have been various reasons behind the challenge like erroneous recall of arithmetic facts , difficulty in representing mathematical concepts etc . DP mathematics courses serve to accommodate the wide range of needs , interests , and abilities of students . Keeping all these things in mind , introducing a new topic in class ( Geometric Series ) through just chalk and talk method did not seem like a convincing idea . Selection It is a common belief that stories can be used to teach mathematics to primary school students but not for high school students . However , stories are a powerful cognitive tool that can help in providing meaning to seemingly irrelevant facts , methods , and algorithms . The purpose of storytelling in a math class is to create an environment of imagination along with thinking , to make mathematics more enjoyable for students , to help them understand ideas and concepts , and to bring a moment of relaxation to the class. Historical anecdotes can often be woven into teaching and math is rooted in history since time immemorial , offering enough opportunities for storytelling . We can even engage students in mathematical activities through storytelling . Application Students are already familiar with “ word problems ” . To effectively use word problems in a high school math classroom , they need to be reconstructed a bit . To introduce Geometric Series and make the students derive its formula by themselves in class , I decided to infuse word problems with dynamic characters and plots , that is , come up with a story . To make it even more engaging for the students , I also decided to have the students perform a paper cutting activity with this and make them translate words into abstract equations . The story went like this : There was a king who had a son , who used to pester him to give him the land owned by the king . The king was in a critical situation and decided to give the land but according to some rules . The king told him that he only had a square piece of land and he would give half of that on the first day , half of what he gave the previous day on the second day and so on . After doing so for many days , how much of land would his son have ? Students went on to find the answer to that question using the square papers they had . They folded the square in half into two equal triangles ( one such triangle was what the son got on the first day ) . They again folder the other triangle into two equal halves , cut them out and kept one of the new triangles as the son ’s share for the next day . They realised that the king can do this forever but he would still have a small triangle left with him . So the son can never get the whole land !
Insight The storytelling discussed here took the form of a structured activity in the class . Students were able to summarize the solution to the problem . It helped my students unearth the symbolic nature of verbal strategies . My students discovered that the sum of infinite such triangles would be 1 . They were able to come up with the sum of an infinite geometric series own their own , all of which started with a story . The students will look forward to reading more such ‘ stories ’ in math classes and try finding solutions to the mathematical problems embedded within . I discovered that storytelling is a productive tool for teaching the subject , it even provides a sense of giving beyond the subject content . .Approach I had incorporated several design thinking tools or activities in my math class and found storytelling as an effective instructional tool . It is important to review the insights gained from the application of this tool and incorporate them into future storytelling sessions . I shared this story with my colleagues ( IB educators from various disciplines ) and it had a profound effect on their classroom teaching as well . I would further encourage the use of storytelling as a starting point for a series of mathematical activities in class .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge I was working as a Diploma Programme ( DP ) Mathematics Educator at an International Baccalaureate ( IB ) Organisation . I had a very differentiated set of students in my class . I had observed students struggling with mathematics in spite of their motivation , sound mathematical knowledge , and explicit instructions delivered to them . There could have been various reasons behind the challenge like erroneous recall of arithmetic facts , difficulty in representing mathematical concepts etc . DP mathematics courses serve to accommodate the wide range of needs , interests , and abilities of students . Keeping all these things in mind , introducing a new topic in class ( Geometric Series ) through just chalk and talk method did not seem like a convincing idea . Selection It is a common belief that stories can be used to teach mathematics to primary school students but not for high school students . However , stories are a powerful cognitive tool that can help in providing meaning to seemingly irrelevant facts , methods , and algorithms . The purpose of storytelling in a math class is to create an environment of imagination along with thinking , to make mathematics more enjoyable for students , to help them understand ideas and concepts , and to bring a moment of relaxation to the class. Historical anecdotes can often be woven into teaching and math is rooted in history since time immemorial , offering enough opportunities for storytelling . We can even engage students in mathematical activities through storytelling . Application Students are already familiar with “ word problems ” . To effectively use word problems in a high school math classroom , they need to be reconstructed a bit . To introduce Geometric Series and make the students derive its formula by themselves in class , I decided to infuse word problems with dynamic characters and plots , that is , come up with a story . To make it even more engaging for the students , I also decided to have the students perform a paper cutting activity with this and make them translate words into abstract equations . The story went like this : There was a king who had a son , who used to pester him to give him the land owned by the king . The king was in a critical situation and decided to give the land but according to some rules . The king told him that he only had a square piece of land and he would give half of that on the first day , half of what he gave the previous day on the second day and so on . After doing so for many days , how much of land would his son have ? Students went on to find the answer to that question using the square papers they had . They folded the square in half into two equal triangles ( one such triangle was what the son got on the first day ) . They again folder the other triangle into two equal halves , cut them out and kept one of the new triangles as the son ’s share for the next day . They realised that the king can do this forever but he would still have a small triangle left with him . So the son can never get the whole land !
Insight The storytelling discussed here took the form of a structured activity in the class . Students were able to summarize the solution to the problem . It helped my students unearth the symbolic nature of verbal strategies . My students discovered that the sum of infinite such triangles would be 1 . They were able to come up with the sum of an infinite geometric series own their own , all of which started with a story . The students will look forward to reading more such ‘ stories ’ in math classes and try finding solutions to the mathematical problems embedded within . I discovered that storytelling is a productive tool for teaching the subject , it even provides a sense of giving beyond the subject content . .Approach I had incorporated several design thinking tools or activities in my math class and found storytelling as an effective instructional tool . It is important to review the insights gained from the application of this tool and incorporate them into future storytelling sessions . I shared this story with my colleagues ( IB educators from various disciplines ) and it had a profound effect on their classroom teaching as well . I would further encourage the use of storytelling as a starting point for a series of mathematical activities in class .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15718 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge
I work for a land grant higher education institution where the traditional focus of academics has been on face - to - face instruction . Over the past decade we have started to expand our online course offerings and enter the global learning environment but we have experienced push back from our tenured faculty . We are a faculty - led institution where faculty governance rules and often times if we do not have faculty buy - in for an initiative , it goes nowhere . My challenge , the Division has a new Director and she wants to see us grab more of the online education market share – yesterday . We need to gain the support of our faculty in order to build more programs ( faculty are the content experts ) , figure out how to make our internal processes more efficient , and grow our revenue by $ 20 million over the next five years .
Selection
In an effort to find patterns and insights in the information we have been gathering , I am going apply the mind mapping approach . Like in the case study MeYou Health , I want to understand the research data before we start building programs and make sure we can successfully gain faculty support .
Application
My first step will be to start going through the data in a way that will sort by category and , hopefully , reveal patterns within the information . We have data about faculty experience and satisfaction with the online development process , their collaboration with our instructional design team , and overall feedback from their online course offerings . Combing through this information will help us understanding where the faculty are in their thinking and true perception around online learning .
We also have data from students that outlines their satisfaction of engagement with faculty , course content , course quality , and navigation within our learning management system . Student data is significant because they are a significant group of stakeholders for us . If students do not enroll and complete a program then the courses and programs we develop do not matter .
We also have enrollment data , trend data , and detailed program data . I will begin by sorting and categorizing this information in order to get the team to start generating ideas . I believe this will be an effective approach since the team I work with is a data driven team and we sometimes get stuck on the data collection piece . Mind mapping will help us move past that portion and into brainstorming .
Insight
Unfortunately , I have not been able to apply this mind mapping approach . I have not had the lead time needed to gather my team , sort the data , and move into idea generation . I do believe that when I do the outcome will be fruitful . We will have specific information to present to faculty that we will be able to use that I believe will support the idea of collaborate in a way that is mutually beneficial . The goal will be to gain their buy - in to support the growth we have been tasked to realize .
Approach
Next time , I will start this process of design thinking earlier . I will look for ways to incorporate the tools of visualization , storytelling , mind mapping and learning launch . I know that I have been stuck thinking about problem solving in a linear fashion , which I did not realize until this course , was narrow and most likely short sighted .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge
I work for a land grant higher education institution where the traditional focus of academics has been on face - to - face instruction . Over the past decade we have started to expand our online course offerings and enter the global learning environment but we have experienced push back from our tenured faculty . We are a faculty - led institution where faculty governance rules and often times if we do not have faculty buy - in for an initiative , it goes nowhere . My challenge , the Division has a new Director and she wants to see us grab more of the online education market share – yesterday . We need to gain the support of our faculty in order to build more programs ( faculty are the content experts ) , figure out how to make our internal processes more efficient , and grow our revenue by $ 20 million over the next five years .
Selection
In an effort to find patterns and insights in the information we have been gathering , I am going apply the mind mapping approach . Like in the case study MeYou Health , I want to understand the research data before we start building programs and make sure we can successfully gain faculty support .
Application
My first step will be to start going through the data in a way that will sort by category and , hopefully , reveal patterns within the information . We have data about faculty experience and satisfaction with the online development process , their collaboration with our instructional design team , and overall feedback from their online course offerings . Combing through this information will help us understanding where the faculty are in their thinking and true perception around online learning .
We also have data from students that outlines their satisfaction of engagement with faculty , course content , course quality , and navigation within our learning management system . Student data is significant because they are a significant group of stakeholders for us . If students do not enroll and complete a program then the courses and programs we develop do not matter .
We also have enrollment data , trend data , and detailed program data . I will begin by sorting and categorizing this information in order to get the team to start generating ideas . I believe this will be an effective approach since the team I work with is a data driven team and we sometimes get stuck on the data collection piece . Mind mapping will help us move past that portion and into brainstorming .
Insight
Unfortunately , I have not been able to apply this mind mapping approach . I have not had the lead time needed to gather my team , sort the data , and move into idea generation . I do believe that when I do the outcome will be fruitful . We will have specific information to present to faculty that we will be able to use that I believe will support the idea of collaborate in a way that is mutually beneficial . The goal will be to gain their buy - in to support the growth we have been tasked to realize .
Approach
Next time , I will start this process of design thinking earlier . I will look for ways to incorporate the tools of visualization , storytelling , mind mapping and learning launch . I know that I have been stuck thinking about problem solving in a linear fashion , which I did not realize until this course , was narrow and most likely short sighted .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13667 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
As an aspiring entrepreneur , I am always looking for the loopholes in any system or environment so as to fill them with great ideas or solutions . I use to meet a lot of people from various economic , social and professional backgrounds and talk about the domains they work in , kinds of problems they face , etc . to get a better understanding of their industry and how can I spot a loophole in that area .
Finally , I found a loophole in one such industry and tried to find a solution . But to clear the clouds and to ensure that all my teammates are on the same page and that they understand the problem really well , I used VISUALIZATION to explain what the problem is at the hand , what is going in everyone ’s mind and how can we connect the dots in order to come to a solution .
Application
Here is the visualization that I created to give my teammates an idea of what we are stepping into without even mentioning the exact industry we are doing this for . I tried to keep the visualization as simple as possible by using only the keywords . I divided the entire chain of stakeholders into different parts and then mentioned what I think about them . There is n’t a large amount of data pertaining to the industry I am trying to tap so I did n’t even try to include any data from financial and market reports . Take a look :
I used clouds and various geometric shapes to represent entities and attributes . The computer represents US ( my team ) which in turn can incorporate technology into the system to bridge the gap between the suppliers and the audience they long for . As not much of the data was available online , so we used “ ? ? ” for the representing the lack of data .
Each member of my team came up with a visualization and we discussed them all to get a better understanding of the problem at hand .
Insights
Every visualization somewhat cleared the clouds and on reaching the last visualization , everyone was on the same page . This exercise made us all think spontaneously and also ensured that every member was a part of the discovery phase . At the end of this exercise , we were clear about what we know , what we did n’t know and what we need to know . Now , the only thing that was not covered in this tool was that we did n’t know how to learn that we did n’t know .
Approach
This tool made the problem exploration and understanding easy . We came up with a lots of opinions and perspectives . But , also we thought that we could ’ve included a lot more in our visualization tools such as some existing related graphs , videos , photos of the stakeholders , etc . Instead of creating a static visualization , we can include more movements into our visualization and to connect the dots .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
As an aspiring entrepreneur , I am always looking for the loopholes in any system or environment so as to fill them with great ideas or solutions . I use to meet a lot of people from various economic , social and professional backgrounds and talk about the domains they work in , kinds of problems they face , etc . to get a better understanding of their industry and how can I spot a loophole in that area .
Finally , I found a loophole in one such industry and tried to find a solution . But to clear the clouds and to ensure that all my teammates are on the same page and that they understand the problem really well , I used VISUALIZATION to explain what the problem is at the hand , what is going in everyone ’s mind and how can we connect the dots in order to come to a solution .
Application
Here is the visualization that I created to give my teammates an idea of what we are stepping into without even mentioning the exact industry we are doing this for . I tried to keep the visualization as simple as possible by using only the keywords . I divided the entire chain of stakeholders into different parts and then mentioned what I think about them . There is n’t a large amount of data pertaining to the industry I am trying to tap so I did n’t even try to include any data from financial and market reports . Take a look :
I used clouds and various geometric shapes to represent entities and attributes . The computer represents US ( my team ) which in turn can incorporate technology into the system to bridge the gap between the suppliers and the audience they long for . As not much of the data was available online , so we used “ ? ? ” for the representing the lack of data .
Each member of my team came up with a visualization and we discussed them all to get a better understanding of the problem at hand .
Insights
Every visualization somewhat cleared the clouds and on reaching the last visualization , everyone was on the same page . This exercise made us all think spontaneously and also ensured that every member was a part of the discovery phase . At the end of this exercise , we were clear about what we know , what we did n’t know and what we need to know . Now , the only thing that was not covered in this tool was that we did n’t know how to learn that we did n’t know .
Approach
This tool made the problem exploration and understanding easy . We came up with a lots of opinions and perspectives . But , also we thought that we could ’ve included a lot more in our visualization tools such as some existing related graphs , videos , photos of the stakeholders , etc . Instead of creating a static visualization , we can include more movements into our visualization and to connect the dots .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18101 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | LEARNING LAUNCH
REPORT ON THE IMPLEMENTATION OF MILLET COOKIES
IN THE MARKET
CHALLENGE :
I am a member of my organization ’s marketing department and my challenge is to conduct a detailed analysis of the demand of an alternative healthy snack(millet cookies ) for the customers and the target customer ’s alternative need . The project should not exceed 60 business days and the project is limited to internal resources . We will focus on the getting the attention of the people of all ages who are economically in the lower and middle class section . And also to identify different approaches and methods to increase the sales .
SELECTION :
Our team has gone through several design thinking tools and came up with the learning launch tool . Learning launch tool is an experiment conducted in the marketplace quickly and inexpensively . It forms a bridge between the customer co - creation and commercial rollout . As we are introducing a new product and the learning launch is an experiment to quickly test an idea and prototype , we selected this tool .
APPLICATION :
We applied the learning launch tool by making sample products and giving it to the customers as a free subsidiary for one of our lead selling product . We separated this process into two different launches . The first launch focus on how customers react to the new product and the second launch was to improvise the product based on the customers reviews .
For our first learning launch , we manufactures around 5000 units of cookies and divide it into 2 batches . We gave the 1st batch as a free subsidiary for our lead selling product and we deployed our 2nd batch into the market . This session occurred within the first 30 days of the time frame .
For our second learning launch , we focused on developing different flavour and got the ideas for that flavors through customer feedback from the 1st batch . 3 new different flavors were introduced into the market and surveys includes questions about the new product , how it helps in there health and various suggestions were asked to the customers and retailers .
INSIGHT :
By applying the learning launch tool , our team identified the assumptions for the alternative for a healthy snack and selected a suitable assumption to test it . Our actual result were slightly different from what we anticipated and the suggestions and feedback given by the customers were more interesting , also it shows the need of the customers . And our team conducted a meeting with stakeholders and other departments to analyse the customers need and to improve the product quality to further level . Moving future , our team will review this insight and incorporate it into future launch designs .
APPROACHE :
Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from the first two launches and incorporate this insight into future launch design . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full roll - out .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: LEARNING LAUNCH
REPORT ON THE IMPLEMENTATION OF MILLET COOKIES
IN THE MARKET
CHALLENGE :
I am a member of my organization ’s marketing department and my challenge is to conduct a detailed analysis of the demand of an alternative healthy snack(millet cookies ) for the customers and the target customer ’s alternative need . The project should not exceed 60 business days and the project is limited to internal resources . We will focus on the getting the attention of the people of all ages who are economically in the lower and middle class section . And also to identify different approaches and methods to increase the sales .
SELECTION :
Our team has gone through several design thinking tools and came up with the learning launch tool . Learning launch tool is an experiment conducted in the marketplace quickly and inexpensively . It forms a bridge between the customer co - creation and commercial rollout . As we are introducing a new product and the learning launch is an experiment to quickly test an idea and prototype , we selected this tool .
APPLICATION :
We applied the learning launch tool by making sample products and giving it to the customers as a free subsidiary for one of our lead selling product . We separated this process into two different launches . The first launch focus on how customers react to the new product and the second launch was to improvise the product based on the customers reviews .
For our first learning launch , we manufactures around 5000 units of cookies and divide it into 2 batches . We gave the 1st batch as a free subsidiary for our lead selling product and we deployed our 2nd batch into the market . This session occurred within the first 30 days of the time frame .
For our second learning launch , we focused on developing different flavour and got the ideas for that flavors through customer feedback from the 1st batch . 3 new different flavors were introduced into the market and surveys includes questions about the new product , how it helps in there health and various suggestions were asked to the customers and retailers .
INSIGHT :
By applying the learning launch tool , our team identified the assumptions for the alternative for a healthy snack and selected a suitable assumption to test it . Our actual result were slightly different from what we anticipated and the suggestions and feedback given by the customers were more interesting , also it shows the need of the customers . And our team conducted a meeting with stakeholders and other departments to analyse the customers need and to improve the product quality to further level . Moving future , our team will review this insight and incorporate it into future launch designs .
APPROACHE :
Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from the first two launches and incorporate this insight into future launch design . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full roll - out .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12183 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Before reading , please accept my apologies as my English is not perfect ( It is not my native language ) .
The Challenge
I am User experience designer and I integrated Innovation center of an engineering company specialized in mobility and transportation 1 year ago . Before that , I used to work in digital ergonomic consultancy agency . One of my mission was to help the digital business unit which has issues with a software they developed for internal use and to be sold to our clients . The software is a tool which allows the user to create a transport service in a specific location and do simulations thanks to algorithms and data such has traffic jam , population , … ) Their problem was that the software is heavy to maintain ( in term of time and resources ) and despite the good feedback they receive from internal users , too few external customers pay for this service . The tool is not profitable . The Digital business unit which are responsible of this tool has no clue about the reasons of this commercial failure . They asked me to investigate on the reasons of this failure to find how to do better for further developments .
The tool Selection
The tool I selected is the learning launch . Learning launch applied when you have defined several concepts that seems to work and you need to confirm or disconfirm your hypothesis to guarantee the success of your project . The learning launch phase is a fast and cheap test phase where you will learn if your hypothesis about your concept are confirmed or disconfirmed . It will help you to validate and continue your project or to pivot and refine your concept to ensure it will be a success . ( Fail fast and cheap ) . In my case , no learning launch has been made during the initial development of the tool . The digital business unit wants now to re - launch some developments of the tool and this time ; they want to make it right . The current version of the tool is our « prototype » and the situation is perfect for a learning launch !
The application of learning launch and the insights
• First , I asked for a presentation of the tool by the engineers who built the tool , I asked several questions to feel comfortable with the functionalities .
• Then , I organized a short workshop with multidisciplinary team ( engineers , sales , marketing , customer relation and internal user ) to define our hypothesis .
• Thanks to hypothesis , I was able to draw a survey to collect « real information » and « real users » of the tool . The questions were sometime close questions ( to collect quantitative data ) and sometimes open questions ( to collect qualitative data ) . The goal was to collect data on their real use of the tool , the tasks they must accomplish with the tool , the knowledge of the functionality they have and their perception of the all tool .
• After several weeks , I analyzed the results of the survey and our hypothesis were almost totally disconfirmed ! here are the most important hypothesis and insights we get :
1 . The tool is seen as powerful : Hypothesis Confirmed
2 . Users can use all the features of the tool : Hypothesis DISCONFIRMED
Most users have empiric knowledge of the tool . No training was given to them and must of them do not know all the possibilities and features of the tool .
3 . The tool suits to the users ’ needs : Hypothesis DISCONFIRMED
a. Users use the tool to make simulation but have no way to extract the result of their
study . The tool does not suit their need from A ( simulation ) to Z ( communication of results ) .
b. All users need to do comparisons between simulation to make decisions . The tool has
no comparison mode or feature and does not suit their need .
Note : Other hypothesis were confirmed and disconfirmed but they are either technical or confidential .
The learning launch was very efficient to better know our users and their needs . The digital business Unit knows that they must add some new feature to better support the users and must also better communicate and train them .
Approach : What I would do next time
If I had to do this work again , I would plan a second research phase with one to one interviews with users in their work environment . The survey was easy and cheap to set ( and that ’s the goal of learning launch ) , but an iteration with interviews would have allow me to go deeper in the needs and expectations of our clients .
Thank you
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Before reading , please accept my apologies as my English is not perfect ( It is not my native language ) .
The Challenge
I am User experience designer and I integrated Innovation center of an engineering company specialized in mobility and transportation 1 year ago . Before that , I used to work in digital ergonomic consultancy agency . One of my mission was to help the digital business unit which has issues with a software they developed for internal use and to be sold to our clients . The software is a tool which allows the user to create a transport service in a specific location and do simulations thanks to algorithms and data such has traffic jam , population , … ) Their problem was that the software is heavy to maintain ( in term of time and resources ) and despite the good feedback they receive from internal users , too few external customers pay for this service . The tool is not profitable . The Digital business unit which are responsible of this tool has no clue about the reasons of this commercial failure . They asked me to investigate on the reasons of this failure to find how to do better for further developments .
The tool Selection
The tool I selected is the learning launch . Learning launch applied when you have defined several concepts that seems to work and you need to confirm or disconfirm your hypothesis to guarantee the success of your project . The learning launch phase is a fast and cheap test phase where you will learn if your hypothesis about your concept are confirmed or disconfirmed . It will help you to validate and continue your project or to pivot and refine your concept to ensure it will be a success . ( Fail fast and cheap ) . In my case , no learning launch has been made during the initial development of the tool . The digital business unit wants now to re - launch some developments of the tool and this time ; they want to make it right . The current version of the tool is our « prototype » and the situation is perfect for a learning launch !
The application of learning launch and the insights
• First , I asked for a presentation of the tool by the engineers who built the tool , I asked several questions to feel comfortable with the functionalities .
• Then , I organized a short workshop with multidisciplinary team ( engineers , sales , marketing , customer relation and internal user ) to define our hypothesis .
• Thanks to hypothesis , I was able to draw a survey to collect « real information » and « real users » of the tool . The questions were sometime close questions ( to collect quantitative data ) and sometimes open questions ( to collect qualitative data ) . The goal was to collect data on their real use of the tool , the tasks they must accomplish with the tool , the knowledge of the functionality they have and their perception of the all tool .
• After several weeks , I analyzed the results of the survey and our hypothesis were almost totally disconfirmed ! here are the most important hypothesis and insights we get :
1 . The tool is seen as powerful : Hypothesis Confirmed
2 . Users can use all the features of the tool : Hypothesis DISCONFIRMED
Most users have empiric knowledge of the tool . No training was given to them and must of them do not know all the possibilities and features of the tool .
3 . The tool suits to the users ’ needs : Hypothesis DISCONFIRMED
a. Users use the tool to make simulation but have no way to extract the result of their
study . The tool does not suit their need from A ( simulation ) to Z ( communication of results ) .
b. All users need to do comparisons between simulation to make decisions . The tool has
no comparison mode or feature and does not suit their need .
Note : Other hypothesis were confirmed and disconfirmed but they are either technical or confidential .
The learning launch was very efficient to better know our users and their needs . The digital business Unit knows that they must add some new feature to better support the users and must also better communicate and train them .
Approach : What I would do next time
If I had to do this work again , I would plan a second research phase with one to one interviews with users in their work environment . The survey was easy and cheap to set ( and that ’s the goal of learning launch ) , but an iteration with interviews would have allow me to go deeper in the needs and expectations of our clients .
Thank you
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19688 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example reflection- Visualization
Challenge and selection I am using the example of visualization which was key to helping to identify approaches to a journey map that a disparate set of stakeholders needed to provide input on . The challenge of doing something like this was especially challenging during the pandemic as everyone would be remote instead of together in our large collaborations room looking at a series of whiteboards with sticky notes in their hands . What was needed was a remote visualization tool that would n’t be too bulky and be flexible enough to allow all participants to provide input simultaneously if needed . We did not want any single person to have a single point of control in order to streamline the exercises and prevent user frustration . The solution we used is called Mural , it ’s an online collaboration tool that appeared to fit our needs perfectly for our rather large group of 11 stakeholders . It should also be noted that many of these stakeholders were new to the organization and actually had n’t met each other in person due to the restrictions of the pandemic , which made our task more challenging since stronger minded personalities and/or veterans of the organization would tend to dominate conversations and decisions . Hence it would be important to have a session coordinator who did n’t necessarily need to know the domain of which we were speaking about , but would be effective at moving the conversation along and keeping everyone on scheduled and in full participation Application We started the session with some brief introductions , along with a very quick intro to the Mural software . A few quick exercises got everyone quickly used to the mechanics of the virtual bulletin board . We scheduled about 4 hrs for the entire session so we had plenty of time . Essentially everyone joined a Zoom call , which our coordinator sharing her screen with the Mural application running . She would control the screen changes , and keep time against our agenda . Being cognizant of not starting with a blank screen , we conducted interviews of the 11 stakeholders in the week prior to the session . We wanted to understand their current view of the world , their objectives and their pain points . We kicked off the session with a brief agenda and run down of the activities we would pursue , and the timing of each . We made sure this lined up with what the stakeholders had envisioned , and whether more or less time should be devoted to any particular set of activities . Of course , we wanted to remain as flexible as possible while still achieving a productive outcome . In our first activity of the session , each stakeholder could see artifacts from their individual interview on the virtual bulletin board . It was easy to see what kind of alignment existed between the group , as well as gaps . Discussions began amongst the team members , and we had put all of the objectives in total on virtual stickies , giving each stakeholder a chance to rank
order then in order of priority , or whether they were needed at all . After a few rounds of debate and reordering / excluding we seemed to have a set of objectives and initiatives which were vital to achieve the future state the organization desired . Other sessions followed which helped to shore up where the organization would go , the roadmap it would follow , and most importantly is that the right place for it to be . After the session we created a deliverable which summarized the outputs and provided our recommendations on how to achieve the target state . Insight and Approach I think this process was especially vital given the dynamics of the organization- the relatively new team members who had n’t met before were given a voice to shape the output . The tool we chose worked really well and I would definitely use it again . I do n’t think it would substitute a meeting in person with everyone involved but it ’s the next best thing . Normally we do these collaboration meetings with large touch screens ( formerly whiteboards ) which can manipulate graphics on the screen . We also would split folks into separate teams to work on their own and come back together . I do believe Mural can support separate working sessions to split groups but we did n’t do it . In summary , in a normal non - remote world I would advocate in person collaboration in a room designed for such as the best method . Another aspect I believe was vital to our success was the pre - session interviews . Having some idea of what the stakeholders were thinking helped the session to get a running start . I can imagine a subtle chaos if everyone was staring at nothing on the screen … do we have any volunteers to go first ? I do n’t think that would have worked . Essentially during the one - on - one interviews , everyone went first and their ideas were already on the bulletin board at the start . I would highly recommend starting with something like this for anyone who wishes to try this for themselves .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example reflection- Visualization
Challenge and selection I am using the example of visualization which was key to helping to identify approaches to a journey map that a disparate set of stakeholders needed to provide input on . The challenge of doing something like this was especially challenging during the pandemic as everyone would be remote instead of together in our large collaborations room looking at a series of whiteboards with sticky notes in their hands . What was needed was a remote visualization tool that would n’t be too bulky and be flexible enough to allow all participants to provide input simultaneously if needed . We did not want any single person to have a single point of control in order to streamline the exercises and prevent user frustration . The solution we used is called Mural , it ’s an online collaboration tool that appeared to fit our needs perfectly for our rather large group of 11 stakeholders . It should also be noted that many of these stakeholders were new to the organization and actually had n’t met each other in person due to the restrictions of the pandemic , which made our task more challenging since stronger minded personalities and/or veterans of the organization would tend to dominate conversations and decisions . Hence it would be important to have a session coordinator who did n’t necessarily need to know the domain of which we were speaking about , but would be effective at moving the conversation along and keeping everyone on scheduled and in full participation Application We started the session with some brief introductions , along with a very quick intro to the Mural software . A few quick exercises got everyone quickly used to the mechanics of the virtual bulletin board . We scheduled about 4 hrs for the entire session so we had plenty of time . Essentially everyone joined a Zoom call , which our coordinator sharing her screen with the Mural application running . She would control the screen changes , and keep time against our agenda . Being cognizant of not starting with a blank screen , we conducted interviews of the 11 stakeholders in the week prior to the session . We wanted to understand their current view of the world , their objectives and their pain points . We kicked off the session with a brief agenda and run down of the activities we would pursue , and the timing of each . We made sure this lined up with what the stakeholders had envisioned , and whether more or less time should be devoted to any particular set of activities . Of course , we wanted to remain as flexible as possible while still achieving a productive outcome . In our first activity of the session , each stakeholder could see artifacts from their individual interview on the virtual bulletin board . It was easy to see what kind of alignment existed between the group , as well as gaps . Discussions began amongst the team members , and we had put all of the objectives in total on virtual stickies , giving each stakeholder a chance to rank
order then in order of priority , or whether they were needed at all . After a few rounds of debate and reordering / excluding we seemed to have a set of objectives and initiatives which were vital to achieve the future state the organization desired . Other sessions followed which helped to shore up where the organization would go , the roadmap it would follow , and most importantly is that the right place for it to be . After the session we created a deliverable which summarized the outputs and provided our recommendations on how to achieve the target state . Insight and Approach I think this process was especially vital given the dynamics of the organization- the relatively new team members who had n’t met before were given a voice to shape the output . The tool we chose worked really well and I would definitely use it again . I do n’t think it would substitute a meeting in person with everyone involved but it ’s the next best thing . Normally we do these collaboration meetings with large touch screens ( formerly whiteboards ) which can manipulate graphics on the screen . We also would split folks into separate teams to work on their own and come back together . I do believe Mural can support separate working sessions to split groups but we did n’t do it . In summary , in a normal non - remote world I would advocate in person collaboration in a room designed for such as the best method . Another aspect I believe was vital to our success was the pre - session interviews . Having some idea of what the stakeholders were thinking helped the session to get a running start . I can imagine a subtle chaos if everyone was staring at nothing on the screen … do we have any volunteers to go first ? I do n’t think that would have worked . Essentially during the one - on - one interviews , everyone went first and their ideas were already on the bulletin board at the start . I would highly recommend starting with something like this for anyone who wishes to try this for themselves .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18987 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : Describe your challenge , including all relevant information . Enterprise and corporate mobile apps are in high demand . Since I am part of our organization ’s
internal mobile app development team , I and our team were given a challenge to create one
all - in - one mobile app for employees . The mobile app solution should have all the important
features an employee would use frequently and also have a communication channel for
organization news , emergency broadcasts etc . The project scope included top 15 features used
by employees , as identified from the company web portal . Stakeholders and users included the
entire organization , along with the senior management buy - in . The project timeline was two
months . We planned to focus on a mobile app solution by connecting with different stakeholders
- from bottom to top - to uncover both the functional and technical requirements . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge -- including any appropriate video lecture
references ) . Since we were more focused on understanding requirements of a large user base , distributed
across many personas , we focused on mind mapping . We did not select visualization since we
did not want to be constrained by technology limitations which could have come up due to a
particular chosen UI or visual interpretation . Mind mapping gave us an opportunity to aim for a
more interconnected and modular mobile solution . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what
you did and how the tool was applied effectively or ineffectively ) . We divided the entire project of two months ( i.e. eight weeks ) into three workshops of two weeks
each , with the last two weeks for internal assessment and documentation . First we connected with different potential users to discover with a ‘ what if ? ’ mindset . We
engaged 12 - 14 different users , with four personas , in coffee sessions , Q&As , whiteboard - all to
create free - flowing mind maps . This tested our assumption of mobile app architecture and end
user use cases . In this phase , we focused a lot on feelings and empathy . Next , we connected with the management and corporate communications team to understand
perspective . We did this through formal meetings with digital tools for mind mapping . We asked
them what would they like the user to do when a particular news / broadcast is sent . This helped
us negate ( and in few cases , affirm ) our assumptions about what is expected from the solution . Further , we connected with the technical team for mind mapping of different components .
Though this might sound counter - intuitive , it was critical to understand what we could do and
what we could not . We could create mind mappings of technical interactions and their
implications on the end solution . At the end , during the last two weeks , we documented all the three mind mapping collections .
Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about
design thinking more broadly ) . With the help of mind mapping exercise , we discovered a lot about our users and stakeholders .
We discovered that rather than a very smart do - it - all mobile app , they want something ‘ simple ’
and personalized . Further , our assumptions on how users would use this app were broken . Though before the exercise , we were thinking that we should target all the devices and form
factors , after the exercise we got the data and the insight to stick to 4 - 5 most popular ones only . Another critical insight was from a technical implementation standpoint . We discovered that we
do not need to train our team on a technology we had assumed will be used in the solution .
Instead existing competencies could very well be used for the development of the solution . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why Since this was a new product to be created , we were able to successfully use the mind mapping
approach to design thinking in the creation of this solution . Next time , since the solution is
already in place , and will need modifications , we will use the visualization approach . It will help
us and all stakeholders better understand what changes we are looking to make in the solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : Describe your challenge , including all relevant information . Enterprise and corporate mobile apps are in high demand . Since I am part of our organization ’s
internal mobile app development team , I and our team were given a challenge to create one
all - in - one mobile app for employees . The mobile app solution should have all the important
features an employee would use frequently and also have a communication channel for
organization news , emergency broadcasts etc . The project scope included top 15 features used
by employees , as identified from the company web portal . Stakeholders and users included the
entire organization , along with the senior management buy - in . The project timeline was two
months . We planned to focus on a mobile app solution by connecting with different stakeholders
- from bottom to top - to uncover both the functional and technical requirements . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge -- including any appropriate video lecture
references ) . Since we were more focused on understanding requirements of a large user base , distributed
across many personas , we focused on mind mapping . We did not select visualization since we
did not want to be constrained by technology limitations which could have come up due to a
particular chosen UI or visual interpretation . Mind mapping gave us an opportunity to aim for a
more interconnected and modular mobile solution . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what
you did and how the tool was applied effectively or ineffectively ) . We divided the entire project of two months ( i.e. eight weeks ) into three workshops of two weeks
each , with the last two weeks for internal assessment and documentation . First we connected with different potential users to discover with a ‘ what if ? ’ mindset . We
engaged 12 - 14 different users , with four personas , in coffee sessions , Q&As , whiteboard - all to
create free - flowing mind maps . This tested our assumption of mobile app architecture and end
user use cases . In this phase , we focused a lot on feelings and empathy . Next , we connected with the management and corporate communications team to understand
perspective . We did this through formal meetings with digital tools for mind mapping . We asked
them what would they like the user to do when a particular news / broadcast is sent . This helped
us negate ( and in few cases , affirm ) our assumptions about what is expected from the solution . Further , we connected with the technical team for mind mapping of different components .
Though this might sound counter - intuitive , it was critical to understand what we could do and
what we could not . We could create mind mappings of technical interactions and their
implications on the end solution . At the end , during the last two weeks , we documented all the three mind mapping collections .
Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about
design thinking more broadly ) . With the help of mind mapping exercise , we discovered a lot about our users and stakeholders .
We discovered that rather than a very smart do - it - all mobile app , they want something ‘ simple ’
and personalized . Further , our assumptions on how users would use this app were broken . Though before the exercise , we were thinking that we should target all the devices and form
factors , after the exercise we got the data and the insight to stick to 4 - 5 most popular ones only . Another critical insight was from a technical implementation standpoint . We discovered that we
do not need to train our team on a technology we had assumed will be used in the solution .
Instead existing competencies could very well be used for the development of the solution . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why Since this was a new product to be created , we were able to successfully use the mind mapping
approach to design thinking in the creation of this solution . Next time , since the solution is
already in place , and will need modifications , we will use the visualization approach . It will help
us and all stakeholders better understand what changes we are looking to make in the solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17746 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
1- Challenge :
As a child I was raised on story telling . Coming from a family of artists and engineer I learned about life with stories about each of my family member experiences of life and work . I grew up yearning to study advertising and to be in creative field just to tell a story of a brand and make the client fall in love it . After 10 years in the field of advertising , I decided to go to Florence and studied jewelry wax sculpting . I specialized in Ring making creations . Here is where I found myself telling the utmost stories about each design I sculpt . The challenge was to make the client get attracted to the story of each ring , hence purchase it based on its story . Creating wearable sculptures around your fingers with a story makes someone look special and he or she will have a story to tell and cherish once the ring is worn .
2- Selection :
What I chose for my storytelling is copywriting with precious metals and gemstones . Each collection was created with a story in form of poetry , each ring was named . Each name had a description and telling a story that suits the design . Be it a certain precious metal like gold or silver or a precious gemstone that has a thousand history behind it . All my ingredients fit perfectly the expectations of my client because while reading about the designs they are entering the silent world of an artist whose her pieces are her stories .
3- Application :
A look book was created for my 10 collections . Each collection has around 50 ring designs . The clients can have access of the look book whether in a hard copy or digitally . The website was designed in a story telling way . No matter who is my target audience the look book and the storytelling of my products can reach them easily . A big number of my clients purchased my rings because of the story behind or simply they love the name that was being associated with the design .
4- Insight :
Since my challenge was a success , I had to always thing and create designs with stories and names . Each design and story have to be different from the other . Getting introduced to new people , being in different cities , meeting new cultures always make my creativity rolling to be able to never let my client down . Each client whether old or new always wait for new collection to hear and see a different story .
5- Approach :
My method will always be the same but will always need to think of how to use it differently so that my clients wo n’t be bored . Same concepts but different approach . Different conceptual events and exhibitions are to be made with the same method of storytelling . I wo n’t change my approach because it has proven to be a great strategy for my brand .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
1- Challenge :
As a child I was raised on story telling . Coming from a family of artists and engineer I learned about life with stories about each of my family member experiences of life and work . I grew up yearning to study advertising and to be in creative field just to tell a story of a brand and make the client fall in love it . After 10 years in the field of advertising , I decided to go to Florence and studied jewelry wax sculpting . I specialized in Ring making creations . Here is where I found myself telling the utmost stories about each design I sculpt . The challenge was to make the client get attracted to the story of each ring , hence purchase it based on its story . Creating wearable sculptures around your fingers with a story makes someone look special and he or she will have a story to tell and cherish once the ring is worn .
2- Selection :
What I chose for my storytelling is copywriting with precious metals and gemstones . Each collection was created with a story in form of poetry , each ring was named . Each name had a description and telling a story that suits the design . Be it a certain precious metal like gold or silver or a precious gemstone that has a thousand history behind it . All my ingredients fit perfectly the expectations of my client because while reading about the designs they are entering the silent world of an artist whose her pieces are her stories .
3- Application :
A look book was created for my 10 collections . Each collection has around 50 ring designs . The clients can have access of the look book whether in a hard copy or digitally . The website was designed in a story telling way . No matter who is my target audience the look book and the storytelling of my products can reach them easily . A big number of my clients purchased my rings because of the story behind or simply they love the name that was being associated with the design .
4- Insight :
Since my challenge was a success , I had to always thing and create designs with stories and names . Each design and story have to be different from the other . Getting introduced to new people , being in different cities , meeting new cultures always make my creativity rolling to be able to never let my client down . Each client whether old or new always wait for new collection to hear and see a different story .
5- Approach :
My method will always be the same but will always need to think of how to use it differently so that my clients wo n’t be bored . Same concepts but different approach . Different conceptual events and exhibitions are to be made with the same method of storytelling . I wo n’t change my approach because it has proven to be a great strategy for my brand .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16356 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge
My consulting firm has been approached by a local alcohol beverage producer to help expand internationally . Their leading brand , aromatized wine , enjoys double digit growth on the domestic market , successfully defends its market position versus international competition and is market leader with a substantial margin to the next in same category . Having all local sales and customer data available necessary to make a well - founded decision , the company needed a confirmation of the decision on starting its expansion on the largest market . The market was not developed in the category , no substantial investments in promotion and advertising , low brand awareness , premium pricing level , two brands and none with clear leading position ; limited distribution , high seasonality . The actual challenge was to replicate the domestic success and ensure a profitable operation already in year one .
Selection
We have decided for this process to try the Learning Launch Tool . With this tool we wanted to test customer data available projected on a new market in 4D ( 3D is data and experience available projected to new market conditions = 4D ) .
Application
We have defined three categories to learn from : consumers & customers ; promotion and operations . From consumers we wanted to know how they will perceive the new product in terms of taste , preference to existing products , will this lead to increased consumption vs. other categories of alcoholic beverages and price acceptance level , especially in HORECA segment . Will the established promotional approach motivate consumption , do we need to include new channels and tools , and will the allocated budget be sufficient . Does local distributors have the desired capabilities to support planned operation and is this financially attractive to them ? For the first two categories learning came from small scale focus groups of consumers and non – consumers , as well . We tested our assumptions in several workshops in separate and combined groups of consumers . In limited number of HORECA outlets we challenged our assumptions towards listing , pricing & margin suggested , expectations on promotional activities . In the third category , we conducted on site interviews to learn their capabilities and category fit for our product .
Insights
Using the tool helped us identify areas to focus on and readjust our perception of the new market . Results were very promising from consumer side and adjustment on the supply side needed to be planned as soon as possible . Promotional efforts were not seen as sufficient for the market especially for a challenger brand , booth in channels and tools planned , and budget available . With insights on consumer acceptance further testing on side of the distributors needed to be conducted to select best suited company as partner making the product available in channels planned and in quantities desired . This insights will also help the distributor calculate their own profit margin from the whole operation increasing our chances of signing
the best distribution partner . Also , insights suggested to test acceptance of product margin with retail and HORECA segment on a larger scale and in several regions .
Approach
International expansion is a primary focus of the company . Although we went through the process only once so far , The Learning Launch Tool proved to be essential for receiving actual insights helping uncover weak spots in the strategy planned . Following successful introduction on the largest market , based on presumptions adjusted , further markets expansions will be approached using the same tool .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge
My consulting firm has been approached by a local alcohol beverage producer to help expand internationally . Their leading brand , aromatized wine , enjoys double digit growth on the domestic market , successfully defends its market position versus international competition and is market leader with a substantial margin to the next in same category . Having all local sales and customer data available necessary to make a well - founded decision , the company needed a confirmation of the decision on starting its expansion on the largest market . The market was not developed in the category , no substantial investments in promotion and advertising , low brand awareness , premium pricing level , two brands and none with clear leading position ; limited distribution , high seasonality . The actual challenge was to replicate the domestic success and ensure a profitable operation already in year one .
Selection
We have decided for this process to try the Learning Launch Tool . With this tool we wanted to test customer data available projected on a new market in 4D ( 3D is data and experience available projected to new market conditions = 4D ) .
Application
We have defined three categories to learn from : consumers & customers ; promotion and operations . From consumers we wanted to know how they will perceive the new product in terms of taste , preference to existing products , will this lead to increased consumption vs. other categories of alcoholic beverages and price acceptance level , especially in HORECA segment . Will the established promotional approach motivate consumption , do we need to include new channels and tools , and will the allocated budget be sufficient . Does local distributors have the desired capabilities to support planned operation and is this financially attractive to them ? For the first two categories learning came from small scale focus groups of consumers and non – consumers , as well . We tested our assumptions in several workshops in separate and combined groups of consumers . In limited number of HORECA outlets we challenged our assumptions towards listing , pricing & margin suggested , expectations on promotional activities . In the third category , we conducted on site interviews to learn their capabilities and category fit for our product .
Insights
Using the tool helped us identify areas to focus on and readjust our perception of the new market . Results were very promising from consumer side and adjustment on the supply side needed to be planned as soon as possible . Promotional efforts were not seen as sufficient for the market especially for a challenger brand , booth in channels and tools planned , and budget available . With insights on consumer acceptance further testing on side of the distributors needed to be conducted to select best suited company as partner making the product available in channels planned and in quantities desired . This insights will also help the distributor calculate their own profit margin from the whole operation increasing our chances of signing
the best distribution partner . Also , insights suggested to test acceptance of product margin with retail and HORECA segment on a larger scale and in several regions .
Approach
International expansion is a primary focus of the company . Although we went through the process only once so far , The Learning Launch Tool proved to be essential for receiving actual insights helping uncover weak spots in the strategy planned . Following successful introduction on the largest market , based on presumptions adjusted , further markets expansions will be approached using the same tool .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14918 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Learning Launch
1 . Challenge : Describe your challenge , including all relevant information .
I lead Customer Master Data for my organization , which includes maintaining Customer Name and address records and mapping them to correct parent company name and address records . All commercial transactions like Marketing , Ordering , Shipping , Billing , Warranty & Support services and Compensation uses the customer data we provide to stamp the correct customer in their transactions .
We had a challenge to accurately compensate our sales employees due to the poor quality of customer data .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge - - including any appropriate video lecture references )
We had very limited knowledge of the problem and the extent of the impact , we had more questions and very little answers . We adopted Learning Launch methodology to learn about the problem , find out the facts and explore all possible solutions . We also want to experiment with a small set of a sales team .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
First , we started gathering data where we had the most complaints and identified set of sales teams . We approached few of the sales members to be part of the pilot with the expectation they help us understand the problem and their current process , in return , we offered to solve their compensation problem .
We collected all relevant data on these pilot sales teams , learned about their selling process , validated our assumptions and document their responses . We learned about our dependencies with few external partners who process our orders and send it to us for shipping the products . With sales team help we connected with external agencies to learn about their process and data .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
We found many gaps in the current process , one of the biggest gaps we found in the way external partner agencies process our orders , resulting in wrong customer information in the orders . These inaccuracies in customer data were only one of the big reason for wrong compensation to our sales teams .
We worked with the external agency , educated on the data what they ’re sending and how it impacts our process . Together , we worked out a solution to fix their process .
All along we were looking at fixing things internally . With design thinking methodology ( Learning Launch ) we continued to explore our options , connecting with relevant small pilot stakeholders and patiently learning from them is a big win . I strongly believe we can scale this approach and solution to other sales teams .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
I will continue to use the Learning Launch methodology as one of the primary design thinking tools , as it helps to learn the truth , validate my assumptions , quickly fail and learn from it . Lastly , this process helps to save time and money .
We have many bigger opportunities to innovate and solve complex problems for human beings , I strongly believe we need to use the combination of design thinking tools ( Visualization , Story- telling , Mind - mapping , Learning Launch ) . These tools expand our repertoire and prepare our mind to a growth mindset .
My best wishes to you on your design thinking journey and to make a positive impact on fellow human beings .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Learning Launch
1 . Challenge : Describe your challenge , including all relevant information .
I lead Customer Master Data for my organization , which includes maintaining Customer Name and address records and mapping them to correct parent company name and address records . All commercial transactions like Marketing , Ordering , Shipping , Billing , Warranty & Support services and Compensation uses the customer data we provide to stamp the correct customer in their transactions .
We had a challenge to accurately compensate our sales employees due to the poor quality of customer data .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge - - including any appropriate video lecture references )
We had very limited knowledge of the problem and the extent of the impact , we had more questions and very little answers . We adopted Learning Launch methodology to learn about the problem , find out the facts and explore all possible solutions . We also want to experiment with a small set of a sales team .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
First , we started gathering data where we had the most complaints and identified set of sales teams . We approached few of the sales members to be part of the pilot with the expectation they help us understand the problem and their current process , in return , we offered to solve their compensation problem .
We collected all relevant data on these pilot sales teams , learned about their selling process , validated our assumptions and document their responses . We learned about our dependencies with few external partners who process our orders and send it to us for shipping the products . With sales team help we connected with external agencies to learn about their process and data .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
We found many gaps in the current process , one of the biggest gaps we found in the way external partner agencies process our orders , resulting in wrong customer information in the orders . These inaccuracies in customer data were only one of the big reason for wrong compensation to our sales teams .
We worked with the external agency , educated on the data what they ’re sending and how it impacts our process . Together , we worked out a solution to fix their process .
All along we were looking at fixing things internally . With design thinking methodology ( Learning Launch ) we continued to explore our options , connecting with relevant small pilot stakeholders and patiently learning from them is a big win . I strongly believe we can scale this approach and solution to other sales teams .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
I will continue to use the Learning Launch methodology as one of the primary design thinking tools , as it helps to learn the truth , validate my assumptions , quickly fail and learn from it . Lastly , this process helps to save time and money .
We have many bigger opportunities to innovate and solve complex problems for human beings , I strongly believe we need to use the combination of design thinking tools ( Visualization , Story- telling , Mind - mapping , Learning Launch ) . These tools expand our repertoire and prepare our mind to a growth mindset .
My best wishes to you on your design thinking journey and to make a positive impact on fellow human beings .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21883 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge & Selection
The tool I chose was storytelling because it is a key element in the design thinking process . If the story is not well told or does grab the public ’s attention , it is very difficult to sell an new idea . I´m head of financial planning in a retail company , and I use this tool when I have to propose initiatives for cost reductions or sales increase . People from different areas participate in these meetings where initiatives are proposed : Country Manager , Operations , Finance , Marketing , Human Resources , Real Estate , etc . The major challenge is to tell a single story to people from such diverse areas , and manage to convince all of them .
Application
First of all , I have to know the audience : understand who each person is , what are their motivations and what could hinder progress for them .. Understanding the public is key , and based on this I will create a story using a language and register that everyone can understand . At this point I ask myself questions like : Are they marketing people ? Are they finance people ? Are long meetings boring ? Do you prefer to be clearer and more direct ?
After I have understood who I am going to speak to , I begin to put together the sequence of events that I want to communicate to them . At this point I try to be more specific with the events that I think the audience will want me to go deeper into .
Finally , I create some moments of reflection , with the aim of increasing and decreasing the suspense of the story I am telling . By generating suspenseful moments , the audience becomes more interested in the story . To generate these moments , I ask a question , there is a silent pause and finally I give an answer .
It is very important to sell the idea as a great necessary challenge , and for that I always try to relate it to some long - term strategic objective . If I get the idea aligned with some of the company ’s strategic objectives , surely all disciplines want to get involved and I will be able to create good synergy .
Insight & Approach
What I learned with the storyteling technique is that if we tell a good story , the idea will most likely be validated . Sometimes we may fail to achieve our goal , but if we skip the storytelling phase , we can never validate it .
It is very important to understand what the audience needs : Do you need numbers , figures ? Do you need solutions ? Do you need challenges ? If I do n't know what my audience wants and needs , I can hardly tell a story the right way .
What storytelling does is allow us to make strategies more accessible . In a company , very few people know and understand the strategy , either because they are complex or because they are poorly communicated . By means of storytelling we can convey the strategy message in different ways , making it easier for people to understand and connect with it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge & Selection
The tool I chose was storytelling because it is a key element in the design thinking process . If the story is not well told or does grab the public ’s attention , it is very difficult to sell an new idea . I´m head of financial planning in a retail company , and I use this tool when I have to propose initiatives for cost reductions or sales increase . People from different areas participate in these meetings where initiatives are proposed : Country Manager , Operations , Finance , Marketing , Human Resources , Real Estate , etc . The major challenge is to tell a single story to people from such diverse areas , and manage to convince all of them .
Application
First of all , I have to know the audience : understand who each person is , what are their motivations and what could hinder progress for them .. Understanding the public is key , and based on this I will create a story using a language and register that everyone can understand . At this point I ask myself questions like : Are they marketing people ? Are they finance people ? Are long meetings boring ? Do you prefer to be clearer and more direct ?
After I have understood who I am going to speak to , I begin to put together the sequence of events that I want to communicate to them . At this point I try to be more specific with the events that I think the audience will want me to go deeper into .
Finally , I create some moments of reflection , with the aim of increasing and decreasing the suspense of the story I am telling . By generating suspenseful moments , the audience becomes more interested in the story . To generate these moments , I ask a question , there is a silent pause and finally I give an answer .
It is very important to sell the idea as a great necessary challenge , and for that I always try to relate it to some long - term strategic objective . If I get the idea aligned with some of the company ’s strategic objectives , surely all disciplines want to get involved and I will be able to create good synergy .
Insight & Approach
What I learned with the storyteling technique is that if we tell a good story , the idea will most likely be validated . Sometimes we may fail to achieve our goal , but if we skip the storytelling phase , we can never validate it .
It is very important to understand what the audience needs : Do you need numbers , figures ? Do you need solutions ? Do you need challenges ? If I do n't know what my audience wants and needs , I can hardly tell a story the right way .
What storytelling does is allow us to make strategies more accessible . In a company , very few people know and understand the strategy , either because they are complex or because they are poorly communicated . By means of storytelling we can convey the strategy message in different ways , making it easier for people to understand and connect with it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10295 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Mind Mapping
Challenge & Selection
When I 'm trying to do something creative , I make a mind - map . Through mind mapping , we extract meaning from data in a way that lets patterns and insights emerge .
Application
This is actually one I drew to show my faculty colleagues how the marketing concepts and frame works by covering the executive education program fit together . It shows which concepts are more important . Which concepts are connected to which . It 's very visual . Note , however , it 's a representation of my mind , the process of creating it involved only me . In design thinking we use the mind mapping process to capture and represent the minds of our customers . That 's minds , minds , of our customers . We involve our colleagues in order to develop a common mind among them regarding the current reality of a design challenge .
Insight & Approach
Mind Mapping is a great way to align the organization around a common understanding of the current reality . Create posters that capture key themes and trends in the data , then invite a group of thoughtful people to tour the visual data and note any learning 's that they believe should inform new ideas , then cluster those learning 's into themes . Look for connections between clusters and insights . Pose the question , “ Based on what we have learned , if anything were possible , what attributes would our design have ? ”
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Mind Mapping
Challenge & Selection
When I 'm trying to do something creative , I make a mind - map . Through mind mapping , we extract meaning from data in a way that lets patterns and insights emerge .
Application
This is actually one I drew to show my faculty colleagues how the marketing concepts and frame works by covering the executive education program fit together . It shows which concepts are more important . Which concepts are connected to which . It 's very visual . Note , however , it 's a representation of my mind , the process of creating it involved only me . In design thinking we use the mind mapping process to capture and represent the minds of our customers . That 's minds , minds , of our customers . We involve our colleagues in order to develop a common mind among them regarding the current reality of a design challenge .
Insight & Approach
Mind Mapping is a great way to align the organization around a common understanding of the current reality . Create posters that capture key themes and trends in the data , then invite a group of thoughtful people to tour the visual data and note any learning 's that they believe should inform new ideas , then cluster those learning 's into themes . Look for connections between clusters and insights . Pose the question , “ Based on what we have learned , if anything were possible , what attributes would our design have ? ”
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14253 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling is exactly how it sounds : weaving together a story rather than just making a series of points . It is a close relative of visualization — another way to make new ideas feel real and compelling . Visual storytelling is actually the most compelling type of story . All good presentations — whether analytical or design - oriented — tell a persuasive story . Like images , stories allow us to access emotions and emphasize experiences . They add the richness of context and allow us to “ sell ” a problem as well as its solution . With any luck , they keep their audiences awake . Good stories follow some basic principles : Be sure to identify your audience . It is critical to create a storyboard ; it allows us to pay careful attention to flow and logic . Set the scene to sell the problem , make your cast of characters feel real and work the plot ; all good stories unfold with some tension , and maybe some surprises develop — here is where you think about how to combine data and pictures to drive home your points . For the climax , unveil your resolution to the problem . Make it compelling . And do n’t forget the use of metaphors and analogies to bring your story to life
Learning launches are designed to test the key underlying value - generating assumptions of a potential new - growth initiative in the marketplace . In contrast to a full new - product rollout , a learning launch is a learning experiment conducted quickly and inexpensively to gather
market - driven data . We call them launches , rather than experiments , because they are meant to feel real to both launchers and customers . Only then can they yield reliable data . They are an extension of the co - creation process , but at this stage , we are asking customers to put their money where their mouths are . People who say they will buy remain only potential customers . The only true test of the value of an idea for customers is their willingness to part with cold hard cash .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling is exactly how it sounds : weaving together a story rather than just making a series of points . It is a close relative of visualization — another way to make new ideas feel real and compelling . Visual storytelling is actually the most compelling type of story . All good presentations — whether analytical or design - oriented — tell a persuasive story . Like images , stories allow us to access emotions and emphasize experiences . They add the richness of context and allow us to “ sell ” a problem as well as its solution . With any luck , they keep their audiences awake . Good stories follow some basic principles : Be sure to identify your audience . It is critical to create a storyboard ; it allows us to pay careful attention to flow and logic . Set the scene to sell the problem , make your cast of characters feel real and work the plot ; all good stories unfold with some tension , and maybe some surprises develop — here is where you think about how to combine data and pictures to drive home your points . For the climax , unveil your resolution to the problem . Make it compelling . And do n’t forget the use of metaphors and analogies to bring your story to life
Learning launches are designed to test the key underlying value - generating assumptions of a potential new - growth initiative in the marketplace . In contrast to a full new - product rollout , a learning launch is a learning experiment conducted quickly and inexpensively to gather
market - driven data . We call them launches , rather than experiments , because they are meant to feel real to both launchers and customers . Only then can they yield reliable data . They are an extension of the co - creation process , but at this stage , we are asking customers to put their money where their mouths are . People who say they will buy remain only potential customers . The only true test of the value of an idea for customers is their willingness to part with cold hard cash .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17664 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection
As a product owner of a product in the payments area sometimes it is really challenging for me to meet customers innovative ideas and expectations while seeking ways how to increase user friendliness at the same time , especially when the product is too complex . Since each change in the back - end system can slow down the whole payment platform it is of great importance to show the stakeholders in what direction we can stretch and how this will affect the performance of the product . As payments being quite abstract area , I decided to choose visualization tool to help me explain and depict better the current situation and the possible solutions that can be picked .
Application
For this purpose , we organized a workshop by selecting 20 people from our customer base . Before proceeding with the workshop , we prepared a survey in which the top 5 interesting topics were selected . After that , we divided customers into 5 groups and provided each group a white board and sticky notes – different colors and shapes . The main goal was each group to play the role of a Product owner and select one problem related to the topic – for example “ How to improve the User Friendliness of a certain module / menu ” . I played the role of a mediator and facilitator in the workshop , helping them with the rules and giving hints if necessary . In the first round they just generated ideas how to solve the issue . They were urged to draw pictures instead of just writing ideas . In the second round they discussed all ideas and picked only few of them . Then they combined the ideas into a working prototype – which can be a diagram , flow chart or just sticky notes ordered into logical steps . After the prototype was ready , they were urged to “ sell ” us the solution using Elevator Pitch . The first place with the best solution won free slot in our backlog . In this way we wanted to show customers that we not only care for their feedback but we are also willing to implement their ideas as soon as possible .
Insight
Our workshop , in fact , was a combination of visualization and learning launch tools . But in my opinion applying the Visualization tool contributed to several directions . First direction was that the customers had the opportunity to see the problem from different perspectives while discussing it with their peers . We gave them a hint to divide the issues into “ critical ” and “ minor ” using the shape and color of the sticky notes as a differentiator . In this way it was more visible and clearer how many critical problems they encounter and if the issue / feature was a “ must ” or “ nice to have ” for implementation . This helped them prioritize the problems later when creating the prototype .
Second thing which I noticed was that the customers felt united around the problem they discussed , no matter their position – specialist , assistant , manager , etc . The diversity helped them complement each other ’s opinion and approach the problem together . On the other hand , Visualization tool helped them locate the most crucial and frequent issues which needed attention and prioritization – for example , a menu or filter that slows their work down daily . While drawing the pictures and explaining them in detail they gave us valuable feedback of how they use our product depending on their role in the company . Finally , the friendly atmosphere and fun around the drawing turned their common problem into a game , puzzle that they were excited and motivated to solve it . So the problem turned out to be an adventure , not a problem anymore .
Approach
To be honest I was quite terrified at the beginning that this approach would be so much outside my comfort zone . I could not imagine how I will make a general manager draw on sticky note . But in the end it turned out that visualization creates a relaxed atmosphere , allows to put so much focus on the
areas that needed improvement just by using simple drawings . Moreover , I was surprised that some of the solutions were so obvious , but I had not realized it until I saw them on the white board . In future , apart from combining Visualization and Learning launch tools I think I can also add personas analysis in the stage before the survey . In this way I will be aware what is my target group and I will be able to segment more granularly the different issues and prioritize them better .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection
As a product owner of a product in the payments area sometimes it is really challenging for me to meet customers innovative ideas and expectations while seeking ways how to increase user friendliness at the same time , especially when the product is too complex . Since each change in the back - end system can slow down the whole payment platform it is of great importance to show the stakeholders in what direction we can stretch and how this will affect the performance of the product . As payments being quite abstract area , I decided to choose visualization tool to help me explain and depict better the current situation and the possible solutions that can be picked .
Application
For this purpose , we organized a workshop by selecting 20 people from our customer base . Before proceeding with the workshop , we prepared a survey in which the top 5 interesting topics were selected . After that , we divided customers into 5 groups and provided each group a white board and sticky notes – different colors and shapes . The main goal was each group to play the role of a Product owner and select one problem related to the topic – for example “ How to improve the User Friendliness of a certain module / menu ” . I played the role of a mediator and facilitator in the workshop , helping them with the rules and giving hints if necessary . In the first round they just generated ideas how to solve the issue . They were urged to draw pictures instead of just writing ideas . In the second round they discussed all ideas and picked only few of them . Then they combined the ideas into a working prototype – which can be a diagram , flow chart or just sticky notes ordered into logical steps . After the prototype was ready , they were urged to “ sell ” us the solution using Elevator Pitch . The first place with the best solution won free slot in our backlog . In this way we wanted to show customers that we not only care for their feedback but we are also willing to implement their ideas as soon as possible .
Insight
Our workshop , in fact , was a combination of visualization and learning launch tools . But in my opinion applying the Visualization tool contributed to several directions . First direction was that the customers had the opportunity to see the problem from different perspectives while discussing it with their peers . We gave them a hint to divide the issues into “ critical ” and “ minor ” using the shape and color of the sticky notes as a differentiator . In this way it was more visible and clearer how many critical problems they encounter and if the issue / feature was a “ must ” or “ nice to have ” for implementation . This helped them prioritize the problems later when creating the prototype .
Second thing which I noticed was that the customers felt united around the problem they discussed , no matter their position – specialist , assistant , manager , etc . The diversity helped them complement each other ’s opinion and approach the problem together . On the other hand , Visualization tool helped them locate the most crucial and frequent issues which needed attention and prioritization – for example , a menu or filter that slows their work down daily . While drawing the pictures and explaining them in detail they gave us valuable feedback of how they use our product depending on their role in the company . Finally , the friendly atmosphere and fun around the drawing turned their common problem into a game , puzzle that they were excited and motivated to solve it . So the problem turned out to be an adventure , not a problem anymore .
Approach
To be honest I was quite terrified at the beginning that this approach would be so much outside my comfort zone . I could not imagine how I will make a general manager draw on sticky note . But in the end it turned out that visualization creates a relaxed atmosphere , allows to put so much focus on the
areas that needed improvement just by using simple drawings . Moreover , I was surprised that some of the solutions were so obvious , but I had not realized it until I saw them on the white board . In future , apart from combining Visualization and Learning launch tools I think I can also add personas analysis in the stage before the survey . In this way I will be aware what is my target group and I will be able to segment more granularly the different issues and prioritize them better .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18461 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation | Peer - graded Assignment : Reflection
1 . Challenge :
I work as an innovation manager at an IT consultancy firm and I am responsible for the innovation of our service portfolio regarding Internet of Things and Data Management . Approximately 120 consultants of ours work in these domains and to stay ahead of the competition we have to continuously innovate our services and the technologies we work with . As these consultants are highly educated and motivated persons , they have thousands of ideas for new services and technologies . Our customers expect technological advanced solutions which will help them thrive their business and they want to do this with the most innovative technologies . With that they expect solutions to function and perform perfect in order for them to pay our ( significant ) fees . This creates a challenge with us wanting to launch new profitable services and having customers to pay for them on one hand and the on the other hand customers who are only willing to pay for innovative but proven services .
2 . Selection :
The tool I have selected is the learning launch tool which was explained by Ed Hesse . The learning launch tool is a method to test a lot of business ideas for little money quickly . Looking upon my challenge we have a lot of ideas for innovating our services from highly motivated people but not the ability to create a business case for all of them . At the same time management expects profitable new services which customers are willing to pay for . These customers however are only willing to pay if the service is indeed innovative but stable and reliable at the same time . The learning launch process offers a way to validate and test ideas quickly for little money . In addition to this , the aim to look for confirming and disconfirming facts prevents us from being our own problem as we are likely to love our own ideas .
3 . Application :
With our team we decided to apply the learning launch tool to out innovation process by going through the following steps :
1 . We gathered all recent ideas with regards to new services and technologies . 2 . For all these ideas we looked upon which customers have a need for this service or
technology and we looked upon what the specific need is .
3 . We then assessed whether the service or technology really fulfills the specified need and
whether it is better than the currently available alternatives .
With the selected ideas we went looking for disconfirming facts . We looked for circumstances under which the idea would not work , not sell and why someone would not want to buy it . We did this by having meetings with our customers . The teams consisted of fans of the idea and critics of the idea . The “ bad ” ideas where placed on the shelve . The “ good ” ideas were taken to the learning launch 2.0 . The learning launch 2.0 at our firm consisted of offering the new technologies and or services in a proof of concept to our customers for below market value prices . By doing so the customer has the chance of experimenting with the new service or technology for little money and we have the ability to not only convince the customer of the service but also adapt the service or technology to the feedback we received . We now have over 20 proof of concepts running for new services and technologies .
4 . Insight :
By applying the learning launch tool me and my team have learned to quickly validate and test ideas for little money . This prevents us from bias as we could fall in love with our own ideas and involve our customers better . What we also experienced is that often an idea looks amazing but does not necessarily have to be better than an existing alternative . Finally , we are looking to implement more aspects of design thinking in the idea generation process and are thinking of already including customers in that stage of the process .
5 . Approach : Describe what you might do differently next time -- applying the same
tool you selected or a different one -- and the reason(s ) why .
We will keep applying the learning launch tool within our service development process as it has brought us a faster and economically more efficient innovation process . However we also experienced that doing the proof of concepts and validation sessions with customers became a purpose in itself at one moment . The ease of testing and validating new services or technologies through proof of concepts below market value with our customers became very popular with our account managers and consultants . Therefore we had one intervention to realign the mindset of our employees that the purpose of the learning launch process was to create financially viable innovative new services . Personally , I have become more open minded to testing new ideas quickly and relying less upon making assumptions within big business cases .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation | Peer - graded Assignment : Reflection
1 . Challenge :
I work as an innovation manager at an IT consultancy firm and I am responsible for the innovation of our service portfolio regarding Internet of Things and Data Management . Approximately 120 consultants of ours work in these domains and to stay ahead of the competition we have to continuously innovate our services and the technologies we work with . As these consultants are highly educated and motivated persons , they have thousands of ideas for new services and technologies . Our customers expect technological advanced solutions which will help them thrive their business and they want to do this with the most innovative technologies . With that they expect solutions to function and perform perfect in order for them to pay our ( significant ) fees . This creates a challenge with us wanting to launch new profitable services and having customers to pay for them on one hand and the on the other hand customers who are only willing to pay for innovative but proven services .
2 . Selection :
The tool I have selected is the learning launch tool which was explained by Ed Hesse . The learning launch tool is a method to test a lot of business ideas for little money quickly . Looking upon my challenge we have a lot of ideas for innovating our services from highly motivated people but not the ability to create a business case for all of them . At the same time management expects profitable new services which customers are willing to pay for . These customers however are only willing to pay if the service is indeed innovative but stable and reliable at the same time . The learning launch process offers a way to validate and test ideas quickly for little money . In addition to this , the aim to look for confirming and disconfirming facts prevents us from being our own problem as we are likely to love our own ideas .
3 . Application :
With our team we decided to apply the learning launch tool to out innovation process by going through the following steps :
1 . We gathered all recent ideas with regards to new services and technologies . 2 . For all these ideas we looked upon which customers have a need for this service or
technology and we looked upon what the specific need is .
3 . We then assessed whether the service or technology really fulfills the specified need and
whether it is better than the currently available alternatives .
With the selected ideas we went looking for disconfirming facts . We looked for circumstances under which the idea would not work , not sell and why someone would not want to buy it . We did this by having meetings with our customers . The teams consisted of fans of the idea and critics of the idea . The “ bad ” ideas where placed on the shelve . The “ good ” ideas were taken to the learning launch 2.0 . The learning launch 2.0 at our firm consisted of offering the new technologies and or services in a proof of concept to our customers for below market value prices . By doing so the customer has the chance of experimenting with the new service or technology for little money and we have the ability to not only convince the customer of the service but also adapt the service or technology to the feedback we received . We now have over 20 proof of concepts running for new services and technologies .
4 . Insight :
By applying the learning launch tool me and my team have learned to quickly validate and test ideas for little money . This prevents us from bias as we could fall in love with our own ideas and involve our customers better . What we also experienced is that often an idea looks amazing but does not necessarily have to be better than an existing alternative . Finally , we are looking to implement more aspects of design thinking in the idea generation process and are thinking of already including customers in that stage of the process .
5 . Approach : Describe what you might do differently next time -- applying the same
tool you selected or a different one -- and the reason(s ) why .
We will keep applying the learning launch tool within our service development process as it has brought us a faster and economically more efficient innovation process . However we also experienced that doing the proof of concepts and validation sessions with customers became a purpose in itself at one moment . The ease of testing and validating new services or technologies through proof of concepts below market value with our customers became very popular with our account managers and consultants . Therefore we had one intervention to realign the mindset of our employees that the purpose of the learning launch process was to create financially viable innovative new services . Personally , I have become more open minded to testing new ideas quickly and relying less upon making assumptions within big business cases .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16083 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | A Music industry learning launch
Challenge
I am an aspiring music producer and a software engineer that provides software - based services to companies in the music industry .
While attending several music industry networking events I noted record label artist & repertoire managers ( A&R ) have several common challenges . One of those challenges is appropriately handling the influx of artists in seek of their big breakthrough . Listening to an artist ’s music sent via email is a time demanding chore involving lots of manual operations . However , it is almost mandatory to listen to the submissions as nobody wants to miss out on the next big thing in music . I noted this challenge and set out to improve their workflow with a software solution .
Selection
Six record label A&R managers I know personally showed interest in the idea I pitched . If the idea would work , they were willing to pay for the service . Prototypes were made to validate insights and assumptions on the desired workflow for the software . There were several assumptions that needed to be addressed with real - life data which can be acquired through a learning launch :
- Artists will accept the software over sending regular email ;
- The software will reduce the amount of manual operations required for a record label to communicate with an artist ;
- The automation of the communication process between the artist and record label shall result in time savings for the record label .
Application
The first learning launch was set up to validate all three aforementioned assumptions . The software was tested on a single record label website for two weeks . There was only one A&R manager to test the service in order to reduce software development cost for the learning launch .
Insights from the first learning launch uncovered new ideas and assumptions about the true customer need . A second and third learning launch took place in order to validate new assumptions . The second learning launch took place with two record labels . The third learning launch was held with all 6 record labels participating .
Additionally , for all learning launches qualitative feedback and quantitative feedback was collected in the form of feedback from users ( A&R managers ) , end - users ( artists ) as well as software usage metrics .
Insight
After each learning launch data was analyzed . The first learning launch got artists really excited ! With the introduction of the new software the record label offered a guaranteed response . The record label was indifferent to the result . Overall the A&R noted a slight decline in manual operations and in time spent on communicating with artists . Software metrics showed no significant change compared to the prior situation without the software . The A&R ’s feedback surfaced the need for an additional feature to further simplify communication with the artist . This feedback warranted a second learning launch .
The second learning launch took place at two record label websites . Artists using the service from the website of the second record label where indifferent to the introduction of the software , seemingly
because there was no guaranteed response being offered . The additional feature which was implemented changed software metrics drastically . The time A&R ’s spent on communicating with artists dropped by 60 % . Both A&R ’s were very much impressed . A needle mover .
For the third learning launch several features were added . Most importantly – the feature to provide a guaranteed response to every artist , improving overall satisfaction of the artists and pleasing all 6 A&R managers .
Approach
The way the A&R manager advertised my service drastically altered the perceived value for the end- customer ( artists ) . A clear and concise working agreement could have prevented dirty data during the first learning launch . Running the first learning launch with 2 companies could have uncovered this data discrepancy earlier in the process . Alternatively , if the record label would not have advertised with a guaranteed response , getting a guaranteed response likely would not have existed as a feature today .
Real - life data is critical in a design - thinking approach . Design thinking lends itself to software development in that it allows you to quickly iterate over ideas and validating assumptions . The iterative approach containing three consecutive learning launches allowed for quick alterations , validating newly identified customer needs and assumptions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: A Music industry learning launch
Challenge
I am an aspiring music producer and a software engineer that provides software - based services to companies in the music industry .
While attending several music industry networking events I noted record label artist & repertoire managers ( A&R ) have several common challenges . One of those challenges is appropriately handling the influx of artists in seek of their big breakthrough . Listening to an artist ’s music sent via email is a time demanding chore involving lots of manual operations . However , it is almost mandatory to listen to the submissions as nobody wants to miss out on the next big thing in music . I noted this challenge and set out to improve their workflow with a software solution .
Selection
Six record label A&R managers I know personally showed interest in the idea I pitched . If the idea would work , they were willing to pay for the service . Prototypes were made to validate insights and assumptions on the desired workflow for the software . There were several assumptions that needed to be addressed with real - life data which can be acquired through a learning launch :
- Artists will accept the software over sending regular email ;
- The software will reduce the amount of manual operations required for a record label to communicate with an artist ;
- The automation of the communication process between the artist and record label shall result in time savings for the record label .
Application
The first learning launch was set up to validate all three aforementioned assumptions . The software was tested on a single record label website for two weeks . There was only one A&R manager to test the service in order to reduce software development cost for the learning launch .
Insights from the first learning launch uncovered new ideas and assumptions about the true customer need . A second and third learning launch took place in order to validate new assumptions . The second learning launch took place with two record labels . The third learning launch was held with all 6 record labels participating .
Additionally , for all learning launches qualitative feedback and quantitative feedback was collected in the form of feedback from users ( A&R managers ) , end - users ( artists ) as well as software usage metrics .
Insight
After each learning launch data was analyzed . The first learning launch got artists really excited ! With the introduction of the new software the record label offered a guaranteed response . The record label was indifferent to the result . Overall the A&R noted a slight decline in manual operations and in time spent on communicating with artists . Software metrics showed no significant change compared to the prior situation without the software . The A&R ’s feedback surfaced the need for an additional feature to further simplify communication with the artist . This feedback warranted a second learning launch .
The second learning launch took place at two record label websites . Artists using the service from the website of the second record label where indifferent to the introduction of the software , seemingly
because there was no guaranteed response being offered . The additional feature which was implemented changed software metrics drastically . The time A&R ’s spent on communicating with artists dropped by 60 % . Both A&R ’s were very much impressed . A needle mover .
For the third learning launch several features were added . Most importantly – the feature to provide a guaranteed response to every artist , improving overall satisfaction of the artists and pleasing all 6 A&R managers .
Approach
The way the A&R manager advertised my service drastically altered the perceived value for the end- customer ( artists ) . A clear and concise working agreement could have prevented dirty data during the first learning launch . Running the first learning launch with 2 companies could have uncovered this data discrepancy earlier in the process . Alternatively , if the record label would not have advertised with a guaranteed response , getting a guaranteed response likely would not have existed as a feature today .
Real - life data is critical in a design - thinking approach . Design thinking lends itself to software development in that it allows you to quickly iterate over ideas and validating assumptions . The iterative approach containing three consecutive learning launches allowed for quick alterations , validating newly identified customer needs and assumptions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18540 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Final reflection on Design thinking . Agile method in traditional production .
Challenge & Selection
Learning launch looks like the most useful method for product development . Some approaches within the method are used to get proper results . The concept of MVP ( minimal viable product ) migrates from coding and Agile method to traditional concept design . Customer development with faster hypothesis creation and testing saves a lot of time and energy and helps to get objective conclusions on actual customer needs .
My friend owns a company , which produces OEM mosaics from ceramic tiles . His clients are big companies who order different mosaic sets as a complimentary product to add some artistic and trendy style to their regular tile assortment .
The trends are fragile – fashion dominates the sector . Payed demand shifted to larger tiles and more “ clear ” look with less decoration .
As a result , the stuff became idle and production run below the optimal limit . This situation considered as an opportunity to make an experiment to capitalize on production competences and relatively low fixed costs . The issue was to test our group ability to invent a sellable product within market price limit .
Application
I started with a chart to mention key attributes and pinpoint the difference in approaches and expected results .
The chart was like that :
TRADITIONAL AGILE
1 CORE COMPETENCE
Now how to produce , aware of the trends . Traditional sales channel – retail shops and design studious
Learn what is on demand . Use digital channels
2 Clients Architects and designers Private people with decoration skills .
3 Brand No . OEM Yes or Private label
4 Differentiation Huge – fashion & style No . “ Good enough ”
5 Pricing Cost + Margin = Price Price - Margin = target cost
6 Investment Stock , samples , POS materials Samples
7 MVP Months Weeks
8 Income model Margin Turnover
Then we considered risks . The biggest one was to cope with empty stock or insufficient production capacity if demand is too high .
We spent one hour on modelling supply chain for a sudden ( not expected in our conservative mood ) demand rise and concluded that we can cope with it easily – digital channels provide a penalty - free sales proposition first and second – price can be changed in minutes .
We also consulted production manager for speed / quality issues to follow “ good enough ” principle and managed to reduce processing costs for extra margin , keeping MVP concept in mind .
Design & Approach
First week we spent on product design – looked through the market to find lovely samples to imitate . Then again went to the factory to organize production of 4 samples .
On the second week we went to a purchasing manager of a leading DIY company to make an trading offer and collect some info on actual demand , customer preferences and subjective review of our samples .
We also asked our friend who ’s deep in selling accessories on The Famous Marketplace to place our samples in his online store . It ’s rather easy nowadays .
Insights
Some other methods are necessary in the process . Storytelling is a good one to persuade people or just to widen their scope .
The results were like that :
1 . We got positive feedback on our design 2 . Unit economy survived 3 . Demand was exactly in the limits we guessed .
The final decision after our two week trial was to continue production and to use our product testing concept for customer development .
Luis Ramadan
Design thinking student
24 September 2021
| EMAIL:
ID_NUM:
NAME_STUDENT: Luis Ramadan
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Final reflection on Design thinking . Agile method in traditional production .
Challenge & Selection
Learning launch looks like the most useful method for product development . Some approaches within the method are used to get proper results . The concept of MVP ( minimal viable product ) migrates from coding and Agile method to traditional concept design . Customer development with faster hypothesis creation and testing saves a lot of time and energy and helps to get objective conclusions on actual customer needs .
My friend owns a company , which produces OEM mosaics from ceramic tiles . His clients are big companies who order different mosaic sets as a complimentary product to add some artistic and trendy style to their regular tile assortment .
The trends are fragile – fashion dominates the sector . Payed demand shifted to larger tiles and more “ clear ” look with less decoration .
As a result , the stuff became idle and production run below the optimal limit . This situation considered as an opportunity to make an experiment to capitalize on production competences and relatively low fixed costs . The issue was to test our group ability to invent a sellable product within market price limit .
Application
I started with a chart to mention key attributes and pinpoint the difference in approaches and expected results .
The chart was like that :
TRADITIONAL AGILE
1 CORE COMPETENCE
Now how to produce , aware of the trends . Traditional sales channel – retail shops and design studious
Learn what is on demand . Use digital channels
2 Clients Architects and designers Private people with decoration skills .
3 Brand No . OEM Yes or Private label
4 Differentiation Huge – fashion & style No . “ Good enough ”
5 Pricing Cost + Margin = Price Price - Margin = target cost
6 Investment Stock , samples , POS materials Samples
7 MVP Months Weeks
8 Income model Margin Turnover
Then we considered risks . The biggest one was to cope with empty stock or insufficient production capacity if demand is too high .
We spent one hour on modelling supply chain for a sudden ( not expected in our conservative mood ) demand rise and concluded that we can cope with it easily – digital channels provide a penalty - free sales proposition first and second – price can be changed in minutes .
We also consulted production manager for speed / quality issues to follow “ good enough ” principle and managed to reduce processing costs for extra margin , keeping MVP concept in mind .
Design & Approach
First week we spent on product design – looked through the market to find lovely samples to imitate . Then again went to the factory to organize production of 4 samples .
On the second week we went to a purchasing manager of a leading DIY company to make an trading offer and collect some info on actual demand , customer preferences and subjective review of our samples .
We also asked our friend who ’s deep in selling accessories on The Famous Marketplace to place our samples in his online store . It ’s rather easy nowadays .
Insights
Some other methods are necessary in the process . Storytelling is a good one to persuade people or just to widen their scope .
The results were like that :
1 . We got positive feedback on our design 2 . Unit economy survived 3 . Demand was exactly in the limits we guessed .
The final decision after our two week trial was to continue production and to use our product testing concept for customer development .
Luis Ramadan
Design thinking student
24 September 2021
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Luis Ramadan"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 356 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
Story telling is an art which connects emotions and showcases values of people . It does n't just satisfy the sharing of vision and humanity . It is also used to share knowledge , lessons learned in life , and social and cultural values . This is especially useful in corporate life .
The challenge is to make the people from the top tiers of management understand the perspectives of those of ground level employees . For that , story telling should be in simple language . This process should inspire and unite people . It need not be either completely true or fictional as long as it adds value to the feelings of the people . The audience should get inspired from the storyline & work towards their goal in a quicker manner .
Selection :
Selecting the audience is also a main factor in success of a story telling session . Your audience should be focused towards a common goal . To be a good storyteller you need to be a good listener . For every story process , you need a good theme , a vivid setting , a strong narration , and a coherent plot . This will make the audience engaged throughout the process . The story should be interesting and interactive to keep audience in enthusiastic state .
Application :
I have used the application of story telling in various situations of my life . I can share my real life experiences which helped me & my friends to get placed in a good company . Initially we never knew how to prepare for placement . One day I met a senior who comes from a very rural background who now works in a very reputed company . Their parents and friends are so proud of him . I took this concept as my basis and built upon it . I wove some interview experience into a fiction also based on my real life , as I too am from a rural area and could identify with that senior ’s struggles . I shared this story with my friends . They took inspiration from the story and started working hard to learn aptitude and logical and technical reasoning . As a result of this , my friends and I got selected into reputed core companies .
Insight :
When I entered into a company , I was supposed to manage people whose experience is two times that of mine . At the time I motivated them to achieve the vision of the organisation . These people were not paying their complete attention to my commands . After analysing how to improve the process , I found story telling would be a good option . I asked their views about the workplace and working ambience . The people were a little bit lethargic . I asked my senior professionals about how to improve that situation . Then I came with a story to ignite the people 's minds and I improved the working ambience . Now , we are the top performing team in the organization . We are generating good revenue through team work . This is not possible without the help of this story telling tool .
Approach :
I used this tool in my organization in order to make a better work place . This helped me to guide all my juniors to work in a better environment . Some people can push the employee to work without any motivation . You can achieve the success but the employee engagement would be very low .
But for longlasting success , you need to motivate them . For that you really need story telling . To grow in people management , it is a mandatory tool . If we use story telling along with other tools like visualisation , it would be helpful to achieve overall success for the organization .
I hope I can someday be the best in my department by using various thinking processes as well as optimizing team management .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
Story telling is an art which connects emotions and showcases values of people . It does n't just satisfy the sharing of vision and humanity . It is also used to share knowledge , lessons learned in life , and social and cultural values . This is especially useful in corporate life .
The challenge is to make the people from the top tiers of management understand the perspectives of those of ground level employees . For that , story telling should be in simple language . This process should inspire and unite people . It need not be either completely true or fictional as long as it adds value to the feelings of the people . The audience should get inspired from the storyline & work towards their goal in a quicker manner .
Selection :
Selecting the audience is also a main factor in success of a story telling session . Your audience should be focused towards a common goal . To be a good storyteller you need to be a good listener . For every story process , you need a good theme , a vivid setting , a strong narration , and a coherent plot . This will make the audience engaged throughout the process . The story should be interesting and interactive to keep audience in enthusiastic state .
Application :
I have used the application of story telling in various situations of my life . I can share my real life experiences which helped me & my friends to get placed in a good company . Initially we never knew how to prepare for placement . One day I met a senior who comes from a very rural background who now works in a very reputed company . Their parents and friends are so proud of him . I took this concept as my basis and built upon it . I wove some interview experience into a fiction also based on my real life , as I too am from a rural area and could identify with that senior ’s struggles . I shared this story with my friends . They took inspiration from the story and started working hard to learn aptitude and logical and technical reasoning . As a result of this , my friends and I got selected into reputed core companies .
Insight :
When I entered into a company , I was supposed to manage people whose experience is two times that of mine . At the time I motivated them to achieve the vision of the organisation . These people were not paying their complete attention to my commands . After analysing how to improve the process , I found story telling would be a good option . I asked their views about the workplace and working ambience . The people were a little bit lethargic . I asked my senior professionals about how to improve that situation . Then I came with a story to ignite the people 's minds and I improved the working ambience . Now , we are the top performing team in the organization . We are generating good revenue through team work . This is not possible without the help of this story telling tool .
Approach :
I used this tool in my organization in order to make a better work place . This helped me to guide all my juniors to work in a better environment . Some people can push the employee to work without any motivation . You can achieve the success but the employee engagement would be very low .
But for longlasting success , you need to motivate them . For that you really need story telling . To grow in people management , it is a mandatory tool . If we use story telling along with other tools like visualisation , it would be helpful to achieve overall success for the organization .
I hope I can someday be the best in my department by using various thinking processes as well as optimizing team management .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20397 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | In various nations , there are several older members of the society who are need of help constantly .
Usually , older people do not have many people by their side when they face a medical emergency , and due to their suffering , they can not alert people using anything .
So , a device that is wearable / convinient to carry that allows its user to alert emergency contacts immediately will be of great help in such conditions .
The device should be compact , wearable , convinient to use and there should be no delay in the communication of the information .
The device can be in the form of a small locket / ring so that it can be used all the time , it will be a revolutionary in the medical field and will many lives .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: In various nations , there are several older members of the society who are need of help constantly .
Usually , older people do not have many people by their side when they face a medical emergency , and due to their suffering , they can not alert people using anything .
So , a device that is wearable / convinient to carry that allows its user to alert emergency contacts immediately will be of great help in such conditions .
The device should be compact , wearable , convinient to use and there should be no delay in the communication of the information .
The device can be in the form of a small locket / ring so that it can be used all the time , it will be a revolutionary in the medical field and will many lives .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21666 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Mind mapping
Challenge and Selection
Mind mapping is a tool that I use all the time . I am a designer and the mind mapping is a step I do in the start of any project . While dealing with clients , I make sure to understand all the things and aspects they want me to keep in mind . Mind mapping is a great tool for that . I write down the core word and start listing down everything that reminds me from that word around it . This helps me not only understand the basics , but dig deeper . This helps he client even visualize what their thoughts are . Sometimes , methods like storytelling can also play a big role while mind mapping . I present to them my thoughts and understanding of the project , take their feedback to ascertain their goals . This helps me get a better understanding of their interests and thought processes . I then use this information to develop different strategies to tackle the project and find a way that works best for the client .
Application
The process of mind mapping helps me understand the topic , the topics related to it , what it means , who the stakeholder and beneficiaries are etc . I will write the main task in the middle of the page in a circle and start noting down the things related to it around it by making arrows . Mind mapping is an engaging alternative to that giant report we might otherwise have written to sum up and communicate in prose and charts and spreadsheets . As the process go on , I record the commonalities and the differences . Mind mapping really helps during a design process . By having all your thoughts down on a paper in front of you helps get a clear picture . It is a representation of my mind
Insight and Approach
I have used this approach individually as well as while working with a group or client . What I have learnt from this is that this approach is really helpful while understanding a topic / problem , the valuable aspects of the tasks and also the other aspects . This helps one understand so much more than the common knowledge that we have about the topic . It helps us understand the commonalities of the sub topics from the main task . Since a mind map is in a graphic form , it is easier to pen down and understand ones thoughts . You can always keep coming back to it for reference .
This course helped me understand mind mapping in a better way . It was just a step I used before any project but I now truly understand the importance of it . Now I can prepare and present my thoughts and ideas in the best way .
I have a design background , but want to become an entrepreneur . i am so grateful of these different tools and surely consider them an asset !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Mind mapping
Challenge and Selection
Mind mapping is a tool that I use all the time . I am a designer and the mind mapping is a step I do in the start of any project . While dealing with clients , I make sure to understand all the things and aspects they want me to keep in mind . Mind mapping is a great tool for that . I write down the core word and start listing down everything that reminds me from that word around it . This helps me not only understand the basics , but dig deeper . This helps he client even visualize what their thoughts are . Sometimes , methods like storytelling can also play a big role while mind mapping . I present to them my thoughts and understanding of the project , take their feedback to ascertain their goals . This helps me get a better understanding of their interests and thought processes . I then use this information to develop different strategies to tackle the project and find a way that works best for the client .
Application
The process of mind mapping helps me understand the topic , the topics related to it , what it means , who the stakeholder and beneficiaries are etc . I will write the main task in the middle of the page in a circle and start noting down the things related to it around it by making arrows . Mind mapping is an engaging alternative to that giant report we might otherwise have written to sum up and communicate in prose and charts and spreadsheets . As the process go on , I record the commonalities and the differences . Mind mapping really helps during a design process . By having all your thoughts down on a paper in front of you helps get a clear picture . It is a representation of my mind
Insight and Approach
I have used this approach individually as well as while working with a group or client . What I have learnt from this is that this approach is really helpful while understanding a topic / problem , the valuable aspects of the tasks and also the other aspects . This helps one understand so much more than the common knowledge that we have about the topic . It helps us understand the commonalities of the sub topics from the main task . Since a mind map is in a graphic form , it is easier to pen down and understand ones thoughts . You can always keep coming back to it for reference .
This course helped me understand mind mapping in a better way . It was just a step I used before any project but I now truly understand the importance of it . Now I can prepare and present my thoughts and ideas in the best way .
I have a design background , but want to become an entrepreneur . i am so grateful of these different tools and surely consider them an asset !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21843 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
Trying to sell new devices to customers has always been a big challenge for mobile operators . Also in economical crisis situations , people get nervous when they see a new device offer . For many years , when we start a new marketing communication campaign to sell our custormers new devices , we could n’t pass our offer properly . People did n’t even look at the ad .
The challenge was ; passing the offer to the consumers in an impressive way to catch consumer ’s attention in order to sell new devices . But , we have always been in a boring mood in our communication campaigns . We needed a different , impressive approach .
Insight
So with our customers , we made a research . We tried to learn how we could set our method to an attractive mood . Which visual elements do n’t work ? Which scripts make the consumer nervous ?
The technology is getting developed every day . So the device which we bought two years ago gets slower day after day . We need to prepare good offers for our customers so they could buy new devices .
Application
We used storytelling tool to tell our offers in an impressive way , in a story . There was a couple and it was the new year ’s eve . So they should give new year gifts between each other . The husband sits on the kitchen chair and does nothing . Then the wife comes in , gives the new year present to husband . It ’s a smart watch . The husband takes the present and becomes happy . Then he gives his present to his wife . It ’s a frying pan shaped package . The wife gets shocked but she tries to look like she ’s excited . She opens the package then she sees the real gift . A brand new smartphone , inside a frying pan . She loves that joke and also she becomes happy thanks to smartphone gift .
With that joke , we make the consumers happy . When they were in a good mood , we explained our offer at the end of the TV ad . “ Make your loved ones happy . You can buy a brand new smartphone to them with this offer … ” . The consumers did n’t skip the ad , they listened the offer until the end .
Approach
Consumers liked the new approach . Our sales had been increased . Next time , we will always try to put the consumers in a good mood by using jokes , stories in TV ad . Then we will tell the offer .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
Trying to sell new devices to customers has always been a big challenge for mobile operators . Also in economical crisis situations , people get nervous when they see a new device offer . For many years , when we start a new marketing communication campaign to sell our custormers new devices , we could n’t pass our offer properly . People did n’t even look at the ad .
The challenge was ; passing the offer to the consumers in an impressive way to catch consumer ’s attention in order to sell new devices . But , we have always been in a boring mood in our communication campaigns . We needed a different , impressive approach .
Insight
So with our customers , we made a research . We tried to learn how we could set our method to an attractive mood . Which visual elements do n’t work ? Which scripts make the consumer nervous ?
The technology is getting developed every day . So the device which we bought two years ago gets slower day after day . We need to prepare good offers for our customers so they could buy new devices .
Application
We used storytelling tool to tell our offers in an impressive way , in a story . There was a couple and it was the new year ’s eve . So they should give new year gifts between each other . The husband sits on the kitchen chair and does nothing . Then the wife comes in , gives the new year present to husband . It ’s a smart watch . The husband takes the present and becomes happy . Then he gives his present to his wife . It ’s a frying pan shaped package . The wife gets shocked but she tries to look like she ’s excited . She opens the package then she sees the real gift . A brand new smartphone , inside a frying pan . She loves that joke and also she becomes happy thanks to smartphone gift .
With that joke , we make the consumers happy . When they were in a good mood , we explained our offer at the end of the TV ad . “ Make your loved ones happy . You can buy a brand new smartphone to them with this offer … ” . The consumers did n’t skip the ad , they listened the offer until the end .
Approach
Consumers liked the new approach . Our sales had been increased . Next time , we will always try to put the consumers in a good mood by using jokes , stories in TV ad . Then we will tell the offer .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21887 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Visualization
Challenges and Selection
Having been a student from the past 5 years , whose main expertise lies in chemical engineering and research , I have worked on several research - based projects to be presented on national level , on behalf of my college . As a researcher , we are often presented with specific problems or we choose them ourselves and it is up to us to present new , cutting edge solutions . More then often , I have observed a lot of people explaining their work via mode of multiple heavy paragraphs in a power point or even on a poster in a symposium that tends to lead the viewers to confusion , loss of the line of thought or simply boredom . As a soon to be participant in these events , one of my main challenges was to find a method to keep my audience engaged as well as make the work presented to them clearer to understand . To find an effective tool to ensure this happens , I questioned several of my peers as well as my professors as to which presentations stand out to them and by the process of letting them lead the conversation I surmised that majorly visualization as a mode was something that engaged and made them understand the concept well .
Application
I decided to first use this tool , not directly at the competition , but while presenting the idea behind the research to my college professors at start . My project involved building a straw like prototype which purified water as it passed different levels of the straw . Instead of rattling of numbers of how scarce safe drinking sources of water are in my country , I showed them a short compilation of videos of people from these villages to convey the intensity of the problem and get their attention . I further backed it up with visual charts holding the statistics to cement a need for a solution in my viewers . The next step I took , was to engage with the professors and ask them for solutions they know to exist for this problem . I wrote them down in bubbles on the whiteboard and verbally explained using data and information from my study to explain why a lot of them were not feasible in these villages and crossed them out .
I then went further to introduce my prototype as a possible solution by means of a simulation of the prototype right from construction to the expected result . Giving them the range for some of the properties of water , I urged them to select their own numbers from the range and see the simulation work and observe the results for themselves . This led to the foundation of their belief in my idea . As a last step , I presented a network that lead to the finished product right from the sources of procurement of materials as well as the construction and the planned tests for the protype and explained it in a method close to a flow chart , for easier understanding and grasp .
While presenting this later , at the conference , I followed the same visualization techniques mentioned above and include an overlook of the challenges faced while carrying out the research project as well .
Insight and Approach
By incorporating such techniques in other projects as well , I learnt that the mode of visualization ( i.e. videos and networks of flow ) help the audience to get engaged as well as helped them to feel more connected to the idea behind the project as well as understand it . Furthermore , by involving them in the process , such as letting them see for themselves the difference in a simulation by the choice of data they feed , made them want to listen further and made them feel as if they ’re part of the presentation as a whole and the presentation was not merely a one sided conversation . It often sparked a conversation between multiple viewers and me , which led to attraction of a bigger crowd as well as inputs to the idea itself .
An alternative approach which I would like to try out for some future projects is the approach of storytelling . I have found that storytelling is a compelling start to pitch in an idea and intend to use it again by collection of data and interviews and presenting my idea as a plausible story in the future , which might make them more intrigues before presenting the idea in detail .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Visualization
Challenges and Selection
Having been a student from the past 5 years , whose main expertise lies in chemical engineering and research , I have worked on several research - based projects to be presented on national level , on behalf of my college . As a researcher , we are often presented with specific problems or we choose them ourselves and it is up to us to present new , cutting edge solutions . More then often , I have observed a lot of people explaining their work via mode of multiple heavy paragraphs in a power point or even on a poster in a symposium that tends to lead the viewers to confusion , loss of the line of thought or simply boredom . As a soon to be participant in these events , one of my main challenges was to find a method to keep my audience engaged as well as make the work presented to them clearer to understand . To find an effective tool to ensure this happens , I questioned several of my peers as well as my professors as to which presentations stand out to them and by the process of letting them lead the conversation I surmised that majorly visualization as a mode was something that engaged and made them understand the concept well .
Application
I decided to first use this tool , not directly at the competition , but while presenting the idea behind the research to my college professors at start . My project involved building a straw like prototype which purified water as it passed different levels of the straw . Instead of rattling of numbers of how scarce safe drinking sources of water are in my country , I showed them a short compilation of videos of people from these villages to convey the intensity of the problem and get their attention . I further backed it up with visual charts holding the statistics to cement a need for a solution in my viewers . The next step I took , was to engage with the professors and ask them for solutions they know to exist for this problem . I wrote them down in bubbles on the whiteboard and verbally explained using data and information from my study to explain why a lot of them were not feasible in these villages and crossed them out .
I then went further to introduce my prototype as a possible solution by means of a simulation of the prototype right from construction to the expected result . Giving them the range for some of the properties of water , I urged them to select their own numbers from the range and see the simulation work and observe the results for themselves . This led to the foundation of their belief in my idea . As a last step , I presented a network that lead to the finished product right from the sources of procurement of materials as well as the construction and the planned tests for the protype and explained it in a method close to a flow chart , for easier understanding and grasp .
While presenting this later , at the conference , I followed the same visualization techniques mentioned above and include an overlook of the challenges faced while carrying out the research project as well .
Insight and Approach
By incorporating such techniques in other projects as well , I learnt that the mode of visualization ( i.e. videos and networks of flow ) help the audience to get engaged as well as helped them to feel more connected to the idea behind the project as well as understand it . Furthermore , by involving them in the process , such as letting them see for themselves the difference in a simulation by the choice of data they feed , made them want to listen further and made them feel as if they ’re part of the presentation as a whole and the presentation was not merely a one sided conversation . It often sparked a conversation between multiple viewers and me , which led to attraction of a bigger crowd as well as inputs to the idea itself .
An alternative approach which I would like to try out for some future projects is the approach of storytelling . I have found that storytelling is a compelling start to pitch in an idea and intend to use it again by collection of data and interviews and presenting my idea as a plausible story in the future , which might make them more intrigues before presenting the idea in detail .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16021 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
The most challenging thing I have encountered in my life till now is to clear
the recruitment exams for banking . I have my motto in aligning career with my passion . Clearing the exam was a challenging thing because answering 80 questions ( Reasoning – 40 and Quantitative Aptitude – 40 ) . The most challenging thing was that knowing the methods to solve but could n’t able to solve within the time .
Selection :
The tool which I selected to overcome this challenge was Visualization . I
started visually thinking of clearing exams using vedic maths for quanititative aptitude and tricks in reasoning . These methods will be developed on consistent practice and I prepared myself for a goal of 90 percentile and above in mock tests and started visualizing getting marks above 90 percentile .
Application :
Consistent practice on vedic maths and tricks is the part where I applied
visualization and started practicing mock tests continuously . Consistent practice made me to become efficient manager of time .
Visualizing towards a goal made myself to work on the direction which I
need to focus on . The continuous practice of mock tests resulted in scores above 93 percentile .
Insight :
Visualization helps to move in direction towards the goal . This tool helped
me to work towards the point in which I was lacking and which I was good at . This tool made myself to be prepared for working under deadlines .
The application of vedic maths seems to be simple and it was difficult at
first . Continuous practice helped to be swift enough in calculations . Visualization helped to concentrate on the parts which I have to manage time efficiently .
Approach :
I will visualize little more effectively in each aspects to enrich time
management and score a better percentile in my further exams . I will visualize to solve the easier problems at first and solve the complex ones later , since a better start will give a good hope in solving further problems .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
The most challenging thing I have encountered in my life till now is to clear
the recruitment exams for banking . I have my motto in aligning career with my passion . Clearing the exam was a challenging thing because answering 80 questions ( Reasoning – 40 and Quantitative Aptitude – 40 ) . The most challenging thing was that knowing the methods to solve but could n’t able to solve within the time .
Selection :
The tool which I selected to overcome this challenge was Visualization . I
started visually thinking of clearing exams using vedic maths for quanititative aptitude and tricks in reasoning . These methods will be developed on consistent practice and I prepared myself for a goal of 90 percentile and above in mock tests and started visualizing getting marks above 90 percentile .
Application :
Consistent practice on vedic maths and tricks is the part where I applied
visualization and started practicing mock tests continuously . Consistent practice made me to become efficient manager of time .
Visualizing towards a goal made myself to work on the direction which I
need to focus on . The continuous practice of mock tests resulted in scores above 93 percentile .
Insight :
Visualization helps to move in direction towards the goal . This tool helped
me to work towards the point in which I was lacking and which I was good at . This tool made myself to be prepared for working under deadlines .
The application of vedic maths seems to be simple and it was difficult at
first . Continuous practice helped to be swift enough in calculations . Visualization helped to concentrate on the parts which I have to manage time efficiently .
Approach :
I will visualize little more effectively in each aspects to enrich time
management and score a better percentile in my further exams . I will visualize to solve the easier problems at first and solve the complex ones later , since a better start will give a good hope in solving further problems .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21798 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge
I am a Channel Manager of a top 3 bank here in the Philippines and my first task on the job was to create a webinar for payroll customers to onboard them in our internet banking platform . Looking at previous webinars , the company used a linear approach in which they just provided the step - by - step process on signing up and on how to use the different features of the platform . Even though highly educational , I found the webinar a run - of - the - mill and somewhat
monotonous .
Selection
In one of the online boot camps I attended , it was described that to sell your ideas or products , story telling gets the highest level of engagement from the audience as it provides a more casual and conversational tone . True enough , as with every story , there ’s always a conflict and resolution that keeps the audience up in their seats and leaves a lasting impression .
Application
Since I was tasked to create a webinar at the height of quarantine here in the country , I used the storytelling technique instead of the linear approach of how - to ’s in order to convey an authentic message that will capture the hearts of the audience . I anchored the emotional aspect the audience experienced at those times , juxtaposing it with the benefit of using the online platform . The conflict started when I identified that most of the audience are working from home and tend to perceive that they had more ‘ free ’ time with their hands but in reality , they tend to do more work than ever . People do more chores , help their kids in their online classes , and end up doing more things , leaving them more stressful than ever . This is where I pivot and provided that the benefit of going online leads to being more efficient in their tasks and making more meaningful tasks for a day . Instead of the normal webinar on how - to sign - up in the online platform , I instead focus on the benefit that internet banking will provide in the daily lives of the audience . Instead of teaching them what are the steps on how to pay their bills or to send money to another person , I instead quantify the amount of time they can save in doing these things online instead of visiting the bank ’s branches .
Insight & Approach
Using the storytelling tool in conveying the importance of going online and using our online platform gave us positive feedback and created a bigger impact from the audience . It indeed created a higher level of engagement as the audience asked more questions than before and they tended to enroll or sign - up immediately as they saw the importance of using it on a personal level rather than just a tool to make their lives easier .
Indeed , storytelling tools will be used by us moving forward . However , one thing to note is that certain stories work only on certain audiences . It is not a one - size - fits - all . One story can work well to senior managers but will not work for junior managers or rank and file since their emotional needs are different from each other . As a design thinker , it is best to prepare to iterate a story to tailor - fit to the specific need of the audience .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge
I am a Channel Manager of a top 3 bank here in the Philippines and my first task on the job was to create a webinar for payroll customers to onboard them in our internet banking platform . Looking at previous webinars , the company used a linear approach in which they just provided the step - by - step process on signing up and on how to use the different features of the platform . Even though highly educational , I found the webinar a run - of - the - mill and somewhat
monotonous .
Selection
In one of the online boot camps I attended , it was described that to sell your ideas or products , story telling gets the highest level of engagement from the audience as it provides a more casual and conversational tone . True enough , as with every story , there ’s always a conflict and resolution that keeps the audience up in their seats and leaves a lasting impression .
Application
Since I was tasked to create a webinar at the height of quarantine here in the country , I used the storytelling technique instead of the linear approach of how - to ’s in order to convey an authentic message that will capture the hearts of the audience . I anchored the emotional aspect the audience experienced at those times , juxtaposing it with the benefit of using the online platform . The conflict started when I identified that most of the audience are working from home and tend to perceive that they had more ‘ free ’ time with their hands but in reality , they tend to do more work than ever . People do more chores , help their kids in their online classes , and end up doing more things , leaving them more stressful than ever . This is where I pivot and provided that the benefit of going online leads to being more efficient in their tasks and making more meaningful tasks for a day . Instead of the normal webinar on how - to sign - up in the online platform , I instead focus on the benefit that internet banking will provide in the daily lives of the audience . Instead of teaching them what are the steps on how to pay their bills or to send money to another person , I instead quantify the amount of time they can save in doing these things online instead of visiting the bank ’s branches .
Insight & Approach
Using the storytelling tool in conveying the importance of going online and using our online platform gave us positive feedback and created a bigger impact from the audience . It indeed created a higher level of engagement as the audience asked more questions than before and they tended to enroll or sign - up immediately as they saw the importance of using it on a personal level rather than just a tool to make their lives easier .
Indeed , storytelling tools will be used by us moving forward . However , one thing to note is that certain stories work only on certain audiences . It is not a one - size - fits - all . One story can work well to senior managers but will not work for junior managers or rank and file since their emotional needs are different from each other . As a design thinker , it is best to prepare to iterate a story to tailor - fit to the specific need of the audience .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18595 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge & Selection Some years ago I was part of a small team of students participating in a one - day design competition in our school . The brief was to design an immediate response solution that a community can utilize in times of natural calamity . Before designing this product , our team needed to identify insights about what people need and how they react in times of disaster . We would need to gather stories from people in the locality and organize information and take away insights to inform our design . To do this , our team used the concept of mind mapping . Mind mapping records and organizes all our data , differentiates and relates them to each other and helps uncover useful insights that we may not have seen otherwise . Application To begin , my team and I went around the local area interviewing people regarding their experience with calamity ; what they did and what thoughts they had prior to , during , and after the disaster . Different people talked about different things ; anxiety during the event , the destruction of their homes , loss of family members , etc . We recorded these stories and transcribed them . We each took time to read through the stories , looking at our data as individual entries and as a collective while jotting down remarkable points on post - its . After this , we stuck the post - its to the wall . Focusing on seeing the similarities and differences and figuring out how they relate to each other , we gradually organize the post - its into groups . We ended up organizing them into distinct personas based on how our respondents relate to other people during a natural disaster . We created an illustration and description for each persona and ended up choosing one persona to design for : The Guardian , an altruistic and responsive citizen who will do what they can to keep their family and community members out of harm ’s way . We designed for them a waterproof , reflective bag that contains , among other basic rescue equipment , a tent with printed resources and instructions on how to aid affected people immediately after a disaster . Insight & Approach By using the mind mapping tool , my team was able to identify the different personas that we could create our disaster relief product for . This is significant because we discovered that it would be impactful to design for the persona that positively and actively responds to the needs of the whole community during a calamity . Moreover , in our case , designing one product for one persona that can effectively and efficiently aid them in helping others is better than designing a one - size - fits - all solution that costs more and that everyone in the community needs to learn to use . In the end , we designed a tool that strengthens the Guardian , and in turn protects the community better . Were it not for the mind mapping tool , my team and I probably would not have come up with the different personas we did , nor analyzed and understood our collected data as deeply . With this tool we were able to design and prototype a product informed by people ’s stories . If I were to change
something about our mind mapping strategy , it would be to interview people belonging to our “ Guardian ” persona and doing another round of mind mapping to gain a much deeper understanding of their needs . I now use mind mapping all the time and consider it essential when coming up with solutions for all sorts of problems I might come across , as this tool spans across multiple fields . It helps me see my data in a more profound way and opens up the opportunity for more sophisticated and impactful solutions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge & Selection Some years ago I was part of a small team of students participating in a one - day design competition in our school . The brief was to design an immediate response solution that a community can utilize in times of natural calamity . Before designing this product , our team needed to identify insights about what people need and how they react in times of disaster . We would need to gather stories from people in the locality and organize information and take away insights to inform our design . To do this , our team used the concept of mind mapping . Mind mapping records and organizes all our data , differentiates and relates them to each other and helps uncover useful insights that we may not have seen otherwise . Application To begin , my team and I went around the local area interviewing people regarding their experience with calamity ; what they did and what thoughts they had prior to , during , and after the disaster . Different people talked about different things ; anxiety during the event , the destruction of their homes , loss of family members , etc . We recorded these stories and transcribed them . We each took time to read through the stories , looking at our data as individual entries and as a collective while jotting down remarkable points on post - its . After this , we stuck the post - its to the wall . Focusing on seeing the similarities and differences and figuring out how they relate to each other , we gradually organize the post - its into groups . We ended up organizing them into distinct personas based on how our respondents relate to other people during a natural disaster . We created an illustration and description for each persona and ended up choosing one persona to design for : The Guardian , an altruistic and responsive citizen who will do what they can to keep their family and community members out of harm ’s way . We designed for them a waterproof , reflective bag that contains , among other basic rescue equipment , a tent with printed resources and instructions on how to aid affected people immediately after a disaster . Insight & Approach By using the mind mapping tool , my team was able to identify the different personas that we could create our disaster relief product for . This is significant because we discovered that it would be impactful to design for the persona that positively and actively responds to the needs of the whole community during a calamity . Moreover , in our case , designing one product for one persona that can effectively and efficiently aid them in helping others is better than designing a one - size - fits - all solution that costs more and that everyone in the community needs to learn to use . In the end , we designed a tool that strengthens the Guardian , and in turn protects the community better . Were it not for the mind mapping tool , my team and I probably would not have come up with the different personas we did , nor analyzed and understood our collected data as deeply . With this tool we were able to design and prototype a product informed by people ’s stories . If I were to change
something about our mind mapping strategy , it would be to interview people belonging to our “ Guardian ” persona and doing another round of mind mapping to gain a much deeper understanding of their needs . I now use mind mapping all the time and consider it essential when coming up with solutions for all sorts of problems I might come across , as this tool spans across multiple fields . It helps me see my data in a more profound way and opens up the opportunity for more sophisticated and impactful solutions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10892 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge
The challenge is for approximately twelve support representatives with varying skill levels and knowledge sets across various specialized support groups within a single department to move past the mindset of “ this is the way we ’ve always done it ” . When approached with thinking about the possibilities of change , they immediately revert to what used to work ( 20 years ago before new technology ) or insist that if they only make one or two little changes all their problems would be solved . This change usually only accommodates one of the three groups and does not encompass the potential impacts this will have on development or the customer .
The other challenge is , this group works with financial institutions , so the cases they receive need to be resolved expeditiously . Some issues are enhancement request and do not require immediate action to be taken ; however , there are cases which will impact the financial institution thereby impacting the person trying to manage their personal or commercial banking account . These cases require a more expedient response , so having an agreed upon case management process or system is needed .
Selection
For this challenge we opted to use Mind Mapping to help get them out of their old way of thinking and to help bring into light which area(s ) house the true root cause of their issue . Mind Mapping can also help spark ideas , establish more clearly defined criteria , and will help show the group areas that overlap , their commonalities as they work through the process .
Application
We gave each person a sticky pad and gave them 10 minutes to write down the various areas they feel are causing their issues . They wrote things such as : Knowledge , Education , Not Enough Resources , Training , Need More Time , just to name a few . Once their time was up we placed them all on a large white board , then asked the group to see look for similarities in their issues and to categorize them .
Insight
We immediately noticed a common theme , which had majority of the sticky notes under them , and that was Knowledge , Education and Training . These had 80 % of the sticky notes that were placed on the board . Now it was time to dive into this further by getting the group to also come to the same conclusion that majority of their issues were under a very similar category .
Next we had the group look over their categories once again to see if there were any other areas they could consolidate due to similarities in nature . This was done by asking open - ended questions such as , “ what is the difference between your Knowledge category ( or bucket ) and
your Training and Education categories ? Please explain why they should or should not be in one bucket . ”
This of course prompted further discussion into how they are the same terms being used for different phases of the process . Education was used for people assigning the cases , because they need to have more information and understanding of that information to properly assign the case . Training was explained as more people need to be cross - trained in other areas of the group , so they can better manage the case backlog . Knowledge was use for ‘ shared knowledge ’ , as in wanting a library or something were people can share case knowledge in one common area , to make it easier to duplicate the situation without starting from scratch again .
Approach
Using Mind Mapping really opened the group ’s eyes across the board to the fact that they were all speaking the same language using different terms . It opened more discussion on knowledge sharing , training opportunities and various ideas came up on how this can possibly happen . Some ideas were vetted out enough to take to their managers to discuss plans for an experiment .
These all lead to an understanding they are a group working towards a common goal even if they were using different terminology . This is also leading to ideas to do short experiments to see what could work and what might not work for the group . The best part they are now collaborating , and no longer siloed in their thinking .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge
The challenge is for approximately twelve support representatives with varying skill levels and knowledge sets across various specialized support groups within a single department to move past the mindset of “ this is the way we ’ve always done it ” . When approached with thinking about the possibilities of change , they immediately revert to what used to work ( 20 years ago before new technology ) or insist that if they only make one or two little changes all their problems would be solved . This change usually only accommodates one of the three groups and does not encompass the potential impacts this will have on development or the customer .
The other challenge is , this group works with financial institutions , so the cases they receive need to be resolved expeditiously . Some issues are enhancement request and do not require immediate action to be taken ; however , there are cases which will impact the financial institution thereby impacting the person trying to manage their personal or commercial banking account . These cases require a more expedient response , so having an agreed upon case management process or system is needed .
Selection
For this challenge we opted to use Mind Mapping to help get them out of their old way of thinking and to help bring into light which area(s ) house the true root cause of their issue . Mind Mapping can also help spark ideas , establish more clearly defined criteria , and will help show the group areas that overlap , their commonalities as they work through the process .
Application
We gave each person a sticky pad and gave them 10 minutes to write down the various areas they feel are causing their issues . They wrote things such as : Knowledge , Education , Not Enough Resources , Training , Need More Time , just to name a few . Once their time was up we placed them all on a large white board , then asked the group to see look for similarities in their issues and to categorize them .
Insight
We immediately noticed a common theme , which had majority of the sticky notes under them , and that was Knowledge , Education and Training . These had 80 % of the sticky notes that were placed on the board . Now it was time to dive into this further by getting the group to also come to the same conclusion that majority of their issues were under a very similar category .
Next we had the group look over their categories once again to see if there were any other areas they could consolidate due to similarities in nature . This was done by asking open - ended questions such as , “ what is the difference between your Knowledge category ( or bucket ) and
your Training and Education categories ? Please explain why they should or should not be in one bucket . ”
This of course prompted further discussion into how they are the same terms being used for different phases of the process . Education was used for people assigning the cases , because they need to have more information and understanding of that information to properly assign the case . Training was explained as more people need to be cross - trained in other areas of the group , so they can better manage the case backlog . Knowledge was use for ‘ shared knowledge ’ , as in wanting a library or something were people can share case knowledge in one common area , to make it easier to duplicate the situation without starting from scratch again .
Approach
Using Mind Mapping really opened the group ’s eyes across the board to the fact that they were all speaking the same language using different terms . It opened more discussion on knowledge sharing , training opportunities and various ideas came up on how this can possibly happen . Some ideas were vetted out enough to take to their managers to discuss plans for an experiment .
These all lead to an understanding they are a group working towards a common goal even if they were using different terminology . This is also leading to ideas to do short experiments to see what could work and what might not work for the group . The best part they are now collaborating , and no longer siloed in their thinking .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21846 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge
I am currently a college student taking up a bachelor ’s degree in Digital Illustration and Animation , the
main reason I took this course is because it is somehow relevant to my dream career . Which is closely related
to arts , design , and innovation . If there are any challenges I , or any of my classmates , face today is the heavy
weight of demotivation that causes us to perform poorly on our online classes due to the pandemic . That
being said , I would like to conduct an innovative way to regain our motivation by applying the things I have
learned in this course . Since I am in a course filled with creative people , I would like to implement
Mind - Mapping . Which is a tool that uses patterns and illustrations that I am confident my classmates would
appreciate and engage with .
Selection & Application
Due to the pandemic , I am unable to meet with them in person so I ought to conduct my research through
social networking sites that enable us to communicate the challenge . I used a detailed map with patterns and
descriptions of questions , what causes , what hinders , what are the possible solutions , and what actions in
order to give them the idea of what is the research about and how can this contribute to them as students
struggling in the midst of a pandemic .
I showed and explained to them the causes of demotivation and what hinders them from performing well in
class , which are ( 1 ) the boundaries between home and school were breached and the adjustment is hard , ( 2 )
the underlying discomfort of the chances of being infected , and ( 3 ) the learning environment does not suit
their homes . Next is to show the possible and feasible solutions and actions to take , which are ( 1 ) come up
with a routine that separates their educational , personal , and familial responsibilities to rebuild the
boundaries between academic and chores , and ( 2 ) indulge ; do something for yourself ( e.g. exercise , cook ,
bake , eat , play games , etc . )
Insight
At first , I thought my ideas were well thought out and easy to implement . But upon hearing feedback from
others , I ’ve learned that the causes I have given were not only the reasons for their demotivation , it included
and opened my eyes to a more complex and broader horizon . I ’ve learned that not only was it the
boundaries , it was also the strain in the students ’ and their families ’ relationships . I ’ve learned that not only
was it the discomfort, it was also the paranoia of the possibility of being infected . I ’ve learned that not only
were their homes not suited for an educational environment , it was also the lack of devices to use for the
class . Therefore , I had to learn these deeper reasons in order to present new and feasible solutions to these
problems .
Approach
Now that I know better , I may be able to rearrange and reconstruct my mind - map into a more well thought
out plan that could better give solutions to the problem I intend to fix in the first place . My shortcomings
were not failure , it is a new opportunity for me to approach this research in a different perspective . For as
long as I am learning through them and from them , I can always come up with ways in order to help solve
the problem .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge
I am currently a college student taking up a bachelor ’s degree in Digital Illustration and Animation , the
main reason I took this course is because it is somehow relevant to my dream career . Which is closely related
to arts , design , and innovation . If there are any challenges I , or any of my classmates , face today is the heavy
weight of demotivation that causes us to perform poorly on our online classes due to the pandemic . That
being said , I would like to conduct an innovative way to regain our motivation by applying the things I have
learned in this course . Since I am in a course filled with creative people , I would like to implement
Mind - Mapping . Which is a tool that uses patterns and illustrations that I am confident my classmates would
appreciate and engage with .
Selection & Application
Due to the pandemic , I am unable to meet with them in person so I ought to conduct my research through
social networking sites that enable us to communicate the challenge . I used a detailed map with patterns and
descriptions of questions , what causes , what hinders , what are the possible solutions , and what actions in
order to give them the idea of what is the research about and how can this contribute to them as students
struggling in the midst of a pandemic .
I showed and explained to them the causes of demotivation and what hinders them from performing well in
class , which are ( 1 ) the boundaries between home and school were breached and the adjustment is hard , ( 2 )
the underlying discomfort of the chances of being infected , and ( 3 ) the learning environment does not suit
their homes . Next is to show the possible and feasible solutions and actions to take , which are ( 1 ) come up
with a routine that separates their educational , personal , and familial responsibilities to rebuild the
boundaries between academic and chores , and ( 2 ) indulge ; do something for yourself ( e.g. exercise , cook ,
bake , eat , play games , etc . )
Insight
At first , I thought my ideas were well thought out and easy to implement . But upon hearing feedback from
others , I ’ve learned that the causes I have given were not only the reasons for their demotivation , it included
and opened my eyes to a more complex and broader horizon . I ’ve learned that not only was it the
boundaries , it was also the strain in the students ’ and their families ’ relationships . I ’ve learned that not only
was it the discomfort, it was also the paranoia of the possibility of being infected . I ’ve learned that not only
were their homes not suited for an educational environment , it was also the lack of devices to use for the
class . Therefore , I had to learn these deeper reasons in order to present new and feasible solutions to these
problems .
Approach
Now that I know better , I may be able to rearrange and reconstruct my mind - map into a more well thought
out plan that could better give solutions to the problem I intend to fix in the first place . My shortcomings
were not failure , it is a new opportunity for me to approach this research in a different perspective . For as
long as I am learning through them and from them , I can always come up with ways in order to help solve
the problem .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14984 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Visulaization
Challenge & Selection I work for an automotive Tier 1 supplier . I received from an engineering department a very
specific need ( specific design criteria ) that they collected from their customers . My task was
to facilitate a brainstorming session with experts from diverse technical fields . As an output
they expected to have a portfolio of product ideas that they can further investigate . The
challenge was dual . Firstly the need addressed a very well known problem . Secondly there
was a trivial solution for the problem . So I expected that the minds of the participants will be
highly biased and so it will be hard to come up with a diverse solutions . Accordingly I planned a meaningful , visual space to let them play with the “ what if ” question .
In this space they were invited to start from scratch and build up a new solution from basic
elements . ( As a reference for visual tools I used S. Brown , J. Macanufo Gamestorming :
Playbook for Innovators , Rulebreakers and Changemakers ) I picked a modified 4C matrix for
initial node generation . A table based forced ranking of the combination of nodes , product
ideas . Finally based on the ranking the idea portfolio was visualized on an impact & effort
matrix (map ) . Application In the first step we collected nodes in the 4C matrix addressing one cell at a time . The
modified 4C had the following elements :
● use cases ( ways how the imaginary product is used )
● characteristics ( technical features of the solution )
● components ( HW , SW elements that could be a part of the product )
● challenges ( potential difficulties in solving the problem )
In the following step solution proposals ( product ideas ) were generated from the nodes . A
coherent set of nodes from each element of the 4C were grouped into an idea , represented
by a row of a table with 2x3 columns . I mean by coherent set e.g. : a set of technical features
that can be used to cover certain use cases , etc . In the first two column they grouped use
cases and characteristics . Based on this the participants gave an impact ranking to the idea
( 3rd column ) . In the 4th and 5th column they put components and challenges respectively
and used it to give an effort rank ( 6th column ) . Showing how difficult to develop the product . Finally , in accordance with the rankings we put the ideas on an impact & effort map . Based
on the landscape seen there the participants reviewed the idea portfolio and modified it in a
way to cover the 3 meaningful quadrants of the map and thus have a balanced portfolio .
( Low impact - high effort quadrant should be avoided if there are other choices ) Insight & Approach The obligation to select coherent sets of freely generated nodes of the 4C matrix forced the
participants to come up with distinct ideas around the trivial one , and even far from that . It
even helped them to understand that the thing which is a trivial idea for a first glance , can be
understood in different ways . Thus it is several valuable idea in reality . The impact & effort
map helped to refine the result of the pure forced ranking . Participants organically tended to
draw areas on the map instead of points to represent where an idea is situated . They made
bigger , smaller circles just like snake- and tower - like drawings . Even though I tried this visual space for the first time , it worked quite well in general , but
there were some takeaways for me as a facilitator : The first version of the impact & effort
map showed that we have majority of the ideas in the cash cow quadrant ( low effort - high
impact ) . The participants realized that this can not be true . Consequently they tried to fix it
somehow , but they could not really do it . I think this happened because the range during the
forced ranking was not set and/or I did not pay enough attention to give proper guidance .
The second issue was that the participants got really excited on a completely new idea and
they spent a lot of time discussing feasibility . This diverted them from working out other
ones . So I believe we left some good ones undiscovered . Next time I will make sure that
they stay focused on their task and try to come up with a tangible example to set the ranges
for forced ranking .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Visulaization
Challenge & Selection I work for an automotive Tier 1 supplier . I received from an engineering department a very
specific need ( specific design criteria ) that they collected from their customers . My task was
to facilitate a brainstorming session with experts from diverse technical fields . As an output
they expected to have a portfolio of product ideas that they can further investigate . The
challenge was dual . Firstly the need addressed a very well known problem . Secondly there
was a trivial solution for the problem . So I expected that the minds of the participants will be
highly biased and so it will be hard to come up with a diverse solutions . Accordingly I planned a meaningful , visual space to let them play with the “ what if ” question .
In this space they were invited to start from scratch and build up a new solution from basic
elements . ( As a reference for visual tools I used S. Brown , J. Macanufo Gamestorming :
Playbook for Innovators , Rulebreakers and Changemakers ) I picked a modified 4C matrix for
initial node generation . A table based forced ranking of the combination of nodes , product
ideas . Finally based on the ranking the idea portfolio was visualized on an impact & effort
matrix (map ) . Application In the first step we collected nodes in the 4C matrix addressing one cell at a time . The
modified 4C had the following elements :
● use cases ( ways how the imaginary product is used )
● characteristics ( technical features of the solution )
● components ( HW , SW elements that could be a part of the product )
● challenges ( potential difficulties in solving the problem )
In the following step solution proposals ( product ideas ) were generated from the nodes . A
coherent set of nodes from each element of the 4C were grouped into an idea , represented
by a row of a table with 2x3 columns . I mean by coherent set e.g. : a set of technical features
that can be used to cover certain use cases , etc . In the first two column they grouped use
cases and characteristics . Based on this the participants gave an impact ranking to the idea
( 3rd column ) . In the 4th and 5th column they put components and challenges respectively
and used it to give an effort rank ( 6th column ) . Showing how difficult to develop the product . Finally , in accordance with the rankings we put the ideas on an impact & effort map . Based
on the landscape seen there the participants reviewed the idea portfolio and modified it in a
way to cover the 3 meaningful quadrants of the map and thus have a balanced portfolio .
( Low impact - high effort quadrant should be avoided if there are other choices ) Insight & Approach The obligation to select coherent sets of freely generated nodes of the 4C matrix forced the
participants to come up with distinct ideas around the trivial one , and even far from that . It
even helped them to understand that the thing which is a trivial idea for a first glance , can be
understood in different ways . Thus it is several valuable idea in reality . The impact & effort
map helped to refine the result of the pure forced ranking . Participants organically tended to
draw areas on the map instead of points to represent where an idea is situated . They made
bigger , smaller circles just like snake- and tower - like drawings . Even though I tried this visual space for the first time , it worked quite well in general , but
there were some takeaways for me as a facilitator : The first version of the impact & effort
map showed that we have majority of the ideas in the cash cow quadrant ( low effort - high
impact ) . The participants realized that this can not be true . Consequently they tried to fix it
somehow , but they could not really do it . I think this happened because the range during the
forced ranking was not set and/or I did not pay enough attention to give proper guidance .
The second issue was that the participants got really excited on a completely new idea and
they spent a lot of time discussing feasibility . This diverted them from working out other
ones . So I believe we left some good ones undiscovered . Next time I will make sure that
they stay focused on their task and try to come up with a tangible example to set the ranges
for forced ranking .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19284 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | LEARNING LAUNCH TOOL – FINAL ASSIGNEMENT – Carmen Perez
Challenge
The challenge I present is a real project that we are going to apply the method of Design Thinking in its different phases . Our users are employees in several countries in the same company . We have offer them Learning mindset initiatives & activities in order to promote Learning mindset in whole company
At the beginning of this phase of the project , we had seven prototypes to test in different countries each prototype was very different in terms of : approach , methods , cost and contents
With these seven different prototypes , we should determine which worked and which did not , and for those who worked what and how they should be improved .
Selection
With the range of possible proposals , our objective at this stage was to determine which were valid and could finally be real solutions to improve learning mindset in different countries
Each country is very different with not similar status regarding learning mindset , we had to see if one product was enough to give as a solution or we would validate different from them .
Learning Launch , the tool is the best way to perform this test because we had groups of employees in different countries to whom we could perform testing of prototypes .
Application
The first learning launch was made with a group of 35 employees ( 20men / 15 women ) of different ages , different positions ( Managers and not Managers ) , and different countries .
We arranged a meeting in which each employees was provided with a toolkit with 7 different prototypes models with detailed explanation regarding each initiative ,
In this phase , we accompany these employees throughout the process , so questions or doubts could be solved . This test phase lasted a month . At the end of the month , we held a meeting with 35 employees to obtain feedback from each of them .
The conclusion of this first learning launch was to dismiss two prototypes and make improvements in the remaining five .
We made a second learning launch with improved prototypes with another group of employees following the same process as before . At the end of the round , with the feedback obtained we refined the prototypes .
Finally we considered a third learning launch with employees who were in the initial phase of introducing the project , they did the different prototypes activities during 1 month and after with the changes . At the end of this stage , we got confirmation of four prototypes fully validated in terms of way to implement as part of a Learning Mindset toolkit .
Insights
At the beginning of the Learning Launch process , we were unclear of how many rounds of testing would be required . The application of the same process gave us the key . In the meeting with employees and local hr . representative held at the end of the first learning launch , we gave the first clue of the prototypes to be dismissed ; they did not meet the functionality that should be required . In the second learning launch we tested the refined prototypes and got further feedback with improvements to be made . At the end of the third learning launch , we got four validated prototypes .
Approach
After the second learning launch , we did not give the phase concluded , because we questioned what would happen to new learning activities . Previous learning launch were conducted with employees who had had time gave us the insight that t to how to carry and less open minded for introducing different ways of learning . This gave us the key to the need for a third learning launch with other employees because we made assumptions that we had to contrast . Future learning launch should get all range of different users from the beginning .
| EMAIL:
ID_NUM:
NAME_STUDENT: Carmen Perez
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: LEARNING LAUNCH TOOL – FINAL ASSIGNEMENT – Carmen Perez
Challenge
The challenge I present is a real project that we are going to apply the method of Design Thinking in its different phases . Our users are employees in several countries in the same company . We have offer them Learning mindset initiatives & activities in order to promote Learning mindset in whole company
At the beginning of this phase of the project , we had seven prototypes to test in different countries each prototype was very different in terms of : approach , methods , cost and contents
With these seven different prototypes , we should determine which worked and which did not , and for those who worked what and how they should be improved .
Selection
With the range of possible proposals , our objective at this stage was to determine which were valid and could finally be real solutions to improve learning mindset in different countries
Each country is very different with not similar status regarding learning mindset , we had to see if one product was enough to give as a solution or we would validate different from them .
Learning Launch , the tool is the best way to perform this test because we had groups of employees in different countries to whom we could perform testing of prototypes .
Application
The first learning launch was made with a group of 35 employees ( 20men / 15 women ) of different ages , different positions ( Managers and not Managers ) , and different countries .
We arranged a meeting in which each employees was provided with a toolkit with 7 different prototypes models with detailed explanation regarding each initiative ,
In this phase , we accompany these employees throughout the process , so questions or doubts could be solved . This test phase lasted a month . At the end of the month , we held a meeting with 35 employees to obtain feedback from each of them .
The conclusion of this first learning launch was to dismiss two prototypes and make improvements in the remaining five .
We made a second learning launch with improved prototypes with another group of employees following the same process as before . At the end of the round , with the feedback obtained we refined the prototypes .
Finally we considered a third learning launch with employees who were in the initial phase of introducing the project , they did the different prototypes activities during 1 month and after with the changes . At the end of this stage , we got confirmation of four prototypes fully validated in terms of way to implement as part of a Learning Mindset toolkit .
Insights
At the beginning of the Learning Launch process , we were unclear of how many rounds of testing would be required . The application of the same process gave us the key . In the meeting with employees and local hr . representative held at the end of the first learning launch , we gave the first clue of the prototypes to be dismissed ; they did not meet the functionality that should be required . In the second learning launch we tested the refined prototypes and got further feedback with improvements to be made . At the end of the third learning launch , we got four validated prototypes .
Approach
After the second learning launch , we did not give the phase concluded , because we questioned what would happen to new learning activities . Previous learning launch were conducted with employees who had had time gave us the insight that t to how to carry and less open minded for introducing different ways of learning . This gave us the key to the need for a third learning launch with other employees because we made assumptions that we had to contrast . Future learning launch should get all range of different users from the beginning .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Carmen Perez"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 3900 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : Working to champion a number of innovative ICT based solutions to tackle gender based violence , I was tasked to achieve the unison among a myriad of stakeholders to select some of distinctly themed ideas for learn launching . Selection : The first tool that I used was mind mapping . The tool inevitability links up with visual thinking . It is always better than using words when brainstorming , asking questions and connecting ideas . Mind mapping makes visual thinking come alive , that is why I chose it . The tool also allows a smooth fusion of other great design thinking tools ; I was able to fuse in ethnography via storytelling , and journey mapping . It starts with a single idea that is represented with text , colour or image . Each idea presented with one single word or any visual elements to categorize it . More subsidiary ideas are added around the main idea and interconnected by lines . Unified hierarchy styles are then able to be easily implemented through the mind map . Application : During the brainstorming meetings we had held with developers about the general problem of GBV , many outputs were shared and presented in fractals . These ideas were prepared into a portfolio of napkin pitches . The intent was to allow for co creation by joining a two dozen team representing diverse demographics and introduce them to this portfolio in order to champion the best ideas for prototyping and eventually learn launching . The stakeholder team was given some homework that involved them reflecting about some of their GBV experiences to prepare them for a story telling session later on . We organised a simple exhibition for the stakeholders . This was without much attention to how the exhibition ’s physical set up would influence the human engagement . We did brief the exhibitors on how to interact with the stakeholders without imposing their ideas . We allowed our stakeholders to wander through the exhibition at their own pace and pick out the ideas that mostly appeal to them and note them on separate sticky notes . We also asked them to pick out what they felt would not work at all ; the outliers . After an hour , we moved into a workshop space for sharing . Each team member was asked to speak about their experience with any form of GBV and how they think that one of the ideas exhibited here today would have helped them in one way or another . Each participant would then centre their story in a pin wheel putting the idea that works in the upper half and one that would not in the lower half . They then scored out of ten the capability of the exhibited idea if it was present during their experience . By clustering people ’s stories by similar themes , we found that the same kinds of stories had a tendency to choose a similar class of solutions . The outliers turned out to be ideas that integrated a number of themes . We were able to choose the best five ideas , and even suggest some changes whilst designing their low fidelity prototype . I look forward to the launch learning process . Insight and future approaches : I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work . In the future , it is very important to avail more time and resources to plan out the entire process especially the story telling session with the developers and the setup of the exhibition will be geared to increase stakeholder engagement and learning by creating more comfort , applying planned spontaneity and strategic guest host relationships .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : Working to champion a number of innovative ICT based solutions to tackle gender based violence , I was tasked to achieve the unison among a myriad of stakeholders to select some of distinctly themed ideas for learn launching . Selection : The first tool that I used was mind mapping . The tool inevitability links up with visual thinking . It is always better than using words when brainstorming , asking questions and connecting ideas . Mind mapping makes visual thinking come alive , that is why I chose it . The tool also allows a smooth fusion of other great design thinking tools ; I was able to fuse in ethnography via storytelling , and journey mapping . It starts with a single idea that is represented with text , colour or image . Each idea presented with one single word or any visual elements to categorize it . More subsidiary ideas are added around the main idea and interconnected by lines . Unified hierarchy styles are then able to be easily implemented through the mind map . Application : During the brainstorming meetings we had held with developers about the general problem of GBV , many outputs were shared and presented in fractals . These ideas were prepared into a portfolio of napkin pitches . The intent was to allow for co creation by joining a two dozen team representing diverse demographics and introduce them to this portfolio in order to champion the best ideas for prototyping and eventually learn launching . The stakeholder team was given some homework that involved them reflecting about some of their GBV experiences to prepare them for a story telling session later on . We organised a simple exhibition for the stakeholders . This was without much attention to how the exhibition ’s physical set up would influence the human engagement . We did brief the exhibitors on how to interact with the stakeholders without imposing their ideas . We allowed our stakeholders to wander through the exhibition at their own pace and pick out the ideas that mostly appeal to them and note them on separate sticky notes . We also asked them to pick out what they felt would not work at all ; the outliers . After an hour , we moved into a workshop space for sharing . Each team member was asked to speak about their experience with any form of GBV and how they think that one of the ideas exhibited here today would have helped them in one way or another . Each participant would then centre their story in a pin wheel putting the idea that works in the upper half and one that would not in the lower half . They then scored out of ten the capability of the exhibited idea if it was present during their experience . By clustering people ’s stories by similar themes , we found that the same kinds of stories had a tendency to choose a similar class of solutions . The outliers turned out to be ideas that integrated a number of themes . We were able to choose the best five ideas , and even suggest some changes whilst designing their low fidelity prototype . I look forward to the launch learning process . Insight and future approaches : I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work . In the future , it is very important to avail more time and resources to plan out the entire process especially the story telling session with the developers and the setup of the exhibition will be geared to increase stakeholder engagement and learning by creating more comfort , applying planned spontaneity and strategic guest host relationships .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9625 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection - Learning Launch
Challenge
As a business development manager of restaurant I was responsible for coming up with ideas to
improve the efficiency of business . As our restaurant was very busy during lunch and dinner hours
so lots of people have to wait for a table and the other issue that was creating trouble for restaurant
was slow service of staff and eventually late serving of customers ’ food which lead them to being
unsatisfied . The taste of restaurant was great which attracted customers but the late serving and
occupancy issues were leading to dissatisfied customers .
One of the biggest challenge was to come up with an idea which will resolve all the current issues
and make the restaurant number one in the city again .
Selection
We decided to use learning launch tool as learning launch is an experiment to test your ideas in
less time . It also helps in analyzing if the idea will work and minimizes cost of spending on
assumption based models .
Application
We created teams of our staff members and developed few ideas and it was time to test them with
our customers . So for our first learning launch we developed an app for pre booking of table and
tested this app with few customers . The app helped them select the table of their choice for a given
period of time and it would be reserved for them and they do n’t have to wait . We improved the
app with feedback from customers and Re launched it for everyone .
Secondly we tested our hypothesis of equipping our restaurant tables with features of ordering
right from there . The table has basically screen with restaurant menu including description of
dishes with pictures and mini video clips of food mentioned . This would help in fast and easy
ordering as pictorial description helps deciding fast and makes the menu look more appetizing .
Ordering right from the table help the kitchen staff get the order fast and accurate . We tested it on
few tables in the starting phase , some Customers with the help of their feedback helped us improve
the process more .
Insight
By Applying our first learning launch our expectations were quite high with the app but the results
were somehow different from our initial expectation . We improved the app with the help of our
customer feedback and also fixed some technical issues we were facing and got to know more
about it by customer input . This app helped in better occupancy management at restaurant in very
less time .
Through second learning launch we got insight of how customers think and get attracted while
ordering food as good pictures of food mentioned helped them to order fast and the description
given helped them understand , what exactly they are going to consume as all the ingredients were
mentioned for them . This also helped people who keep a check on their calorie count keenly .
Approach
I think our approach to learning launch was okay and in future we will also use the tool of mind
mapping combined with learning launch to get better results . Mind mapping helps in extracting
meaning from a data in a way that patterns and insights emerge from that . Applying insights and
all the feedback we got in this learning launch to next will definitely be on our list .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection - Learning Launch
Challenge
As a business development manager of restaurant I was responsible for coming up with ideas to
improve the efficiency of business . As our restaurant was very busy during lunch and dinner hours
so lots of people have to wait for a table and the other issue that was creating trouble for restaurant
was slow service of staff and eventually late serving of customers ’ food which lead them to being
unsatisfied . The taste of restaurant was great which attracted customers but the late serving and
occupancy issues were leading to dissatisfied customers .
One of the biggest challenge was to come up with an idea which will resolve all the current issues
and make the restaurant number one in the city again .
Selection
We decided to use learning launch tool as learning launch is an experiment to test your ideas in
less time . It also helps in analyzing if the idea will work and minimizes cost of spending on
assumption based models .
Application
We created teams of our staff members and developed few ideas and it was time to test them with
our customers . So for our first learning launch we developed an app for pre booking of table and
tested this app with few customers . The app helped them select the table of their choice for a given
period of time and it would be reserved for them and they do n’t have to wait . We improved the
app with feedback from customers and Re launched it for everyone .
Secondly we tested our hypothesis of equipping our restaurant tables with features of ordering
right from there . The table has basically screen with restaurant menu including description of
dishes with pictures and mini video clips of food mentioned . This would help in fast and easy
ordering as pictorial description helps deciding fast and makes the menu look more appetizing .
Ordering right from the table help the kitchen staff get the order fast and accurate . We tested it on
few tables in the starting phase , some Customers with the help of their feedback helped us improve
the process more .
Insight
By Applying our first learning launch our expectations were quite high with the app but the results
were somehow different from our initial expectation . We improved the app with the help of our
customer feedback and also fixed some technical issues we were facing and got to know more
about it by customer input . This app helped in better occupancy management at restaurant in very
less time .
Through second learning launch we got insight of how customers think and get attracted while
ordering food as good pictures of food mentioned helped them to order fast and the description
given helped them understand , what exactly they are going to consume as all the ingredients were
mentioned for them . This also helped people who keep a check on their calorie count keenly .
Approach
I think our approach to learning launch was okay and in future we will also use the tool of mind
mapping combined with learning launch to get better results . Mind mapping helps in extracting
meaning from a data in a way that patterns and insights emerge from that . Applying insights and
all the feedback we got in this learning launch to next will definitely be on our list .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21203 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Application - Visualization
Challenge
The problem we were facing was to digitize the process of order tracking and delivery for the MTO type of customers ’ orders which involved multiple stakeholders ranging from sales & marketing , customer service team , SCM team , plant operations , finance , quality and logistics team for our home textile business in which there are more than 100 orders which are open at a single point of time and tracking each orders within customer required / committed timeline manually becomes a challenge .
Selection
The tool selected to identify the problem and map the entire process and value chain was a visualization technique of value stream mapping . Since a very large number of stakeholders were involved in the process from different departments and locations , we decided that the best way to bring everyone in the same page and for a common understanding was a visualization tool .
Application
Then interviews were carried out with all the stakeholders differently and a value stream was prepared capturing the flow of information , stakeholders involved , requirement and output / value addition from that process . Once a draft value stream mapping was done we conducted a workshop with all the stakeholders ’ representative and show cased the mapping . Discussed with all to identify the redundant steps in the process , duplication of work and effort and areas which can be automated for the seamless information flow and visibility of the orders . Then we finalized the new To Be process mapping through the visualization method of value stream mapping .
Insight
In carrying out this exercise we were able to identify the duplication of work and effort in the entire value chain and were able to reduce the process lead time by 20 % from the current 40 days to 32 days . In the journey through bringing everyone in a single page through the visualization technique of process mapping and value stream mapping , the buy- in from the stakeholders were also fast and easier . We developed a new module like a ticket management system for the order tracking in which we mapped all the department and their spocs and defined a mutually agreed timeline for completion of the tasks with all the stakeholders .
Approach
After completing this project when I look back , I think I could have further improved the usage of my visualization tool in the form of conducting 2 workshops . First one at the time of defining the problem statement and capturing the as is process in a one day or a half day workshop rather than individual interviews and then next workshop to delve into the feedback and brainstorming for the solution of the problem and arriving at the TO BE desired state through a visualization tool .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Application - Visualization
Challenge
The problem we were facing was to digitize the process of order tracking and delivery for the MTO type of customers ’ orders which involved multiple stakeholders ranging from sales & marketing , customer service team , SCM team , plant operations , finance , quality and logistics team for our home textile business in which there are more than 100 orders which are open at a single point of time and tracking each orders within customer required / committed timeline manually becomes a challenge .
Selection
The tool selected to identify the problem and map the entire process and value chain was a visualization technique of value stream mapping . Since a very large number of stakeholders were involved in the process from different departments and locations , we decided that the best way to bring everyone in the same page and for a common understanding was a visualization tool .
Application
Then interviews were carried out with all the stakeholders differently and a value stream was prepared capturing the flow of information , stakeholders involved , requirement and output / value addition from that process . Once a draft value stream mapping was done we conducted a workshop with all the stakeholders ’ representative and show cased the mapping . Discussed with all to identify the redundant steps in the process , duplication of work and effort and areas which can be automated for the seamless information flow and visibility of the orders . Then we finalized the new To Be process mapping through the visualization method of value stream mapping .
Insight
In carrying out this exercise we were able to identify the duplication of work and effort in the entire value chain and were able to reduce the process lead time by 20 % from the current 40 days to 32 days . In the journey through bringing everyone in a single page through the visualization technique of process mapping and value stream mapping , the buy- in from the stakeholders were also fast and easier . We developed a new module like a ticket management system for the order tracking in which we mapped all the department and their spocs and defined a mutually agreed timeline for completion of the tasks with all the stakeholders .
Approach
After completing this project when I look back , I think I could have further improved the usage of my visualization tool in the form of conducting 2 workshops . First one at the time of defining the problem statement and capturing the as is process in a one day or a half day workshop rather than individual interviews and then next workshop to delve into the feedback and brainstorming for the solution of the problem and arriving at the TO BE desired state through a visualization tool .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10670 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation
Peer review Assignment
VISUALISATION
Challenge
I work in the Digital team for a global banking organisation . Our function is to provide digital solutions for our customers across both mobile and web based banking services . Our challenge is creating digital journeys and solutions to replace or complement the physical and/or manual services and solutions that we provide to customers through our branch network and telephony services .
Digital banking products cover a wide spectrum of offerings including onboarding , account opening / closing , upgrading , new product acquisition , savings , investing , credit and even facilitating programs to move to paperless banking .
Inherent to all of this is the provision of sleek , efficient , secure and simple digital solutions , which allow our customers to access their accounts and securely perform their banking transactions .
As with many global organisations , we have offshore development teams . In our case , some of these resources are based in India . This presents a number of challenges when designing and developing products in the digital world . Not the least of which is the explanation of concepts or solutions across video or telephone while navigating language barriers and ethnographic considerations . Additionally , working across time zones affects timelines and limits the amount of ‘ face to face ’ time we have with our developers .
Selection
I have selected Visualisation as my tool for this assignment . Visualisation is a very broad tool that allows me to provide storyboards , wireframes and process flows to convey ideas , concepts and explain how we want solutions to work for customers .
If you think back to the video presented in Week 1 of this course , Anna Meyer explains how visualisation helps us to communicate with pictures and allows us to convey our thinking and ideas to our colleagues through a non - verbal exchange , using simple shapes , colours , arrows etc .
Application
So how do we apply visualisation tools in our work ? Consider how you might access your own online banking solution to view a statement on your current account . In a physical world , you would need to go to the branch , normally wait in a queue and eventually speak to a consultant . You would be required to provide a form of identity and your account details . The consultant would input this into a program , which would return your statement , which they would print out for you .
In the background , that activity spans a number of back end systems in the banking world . We would be accessing your Customer information file , a security system to validate your identity and a
transactional system to access the account activity . In other scenarios ’s even more services would be accessed such as credit vetting , fraud , risk and compliance systems .
In the digital world , recreating this transaction between customer and bank requires us to map out the customer journey and the system journey . Defining and understanding these journeys is effectively handled through visualisation .
I can map out the customer journey , step by step , showing the as - is process to produce the transaction history and which systems we access . I can then replicate that journey as a digital experience . In both cases , I would use a wireframe , which would incorporate shapes , arrows and colours showing the links between systems and the flow of information back and forth through the completion of the transaction .
This has many benefits , as we are able to express our requirement to our developers in a way that they can understand the systems involved and the output required . The visual representation of the journey means that we are able to navigate language and time barriers .
On the flip side , our developers are able to respond with similar visual artefacts to convey missing elements of journeys or even to suggest alternative journey options . The visual representation allows us to easily compare journeys and alternatives .
Insight
Using visualisation has been an incredibly effective way for me to express ideas , explain processes and consider alternative solutions . Wireframes and storyboards have helped us to highlight where we may be missing systems in a journey or adding complexity to a process where we could be more efficient .
Additionally , the use of visualisation has helped us to bring colleagues up to speed far quicker when involving them in development sprints or design discussions . They get a full view of our processes and can see where their system fits into the broader solution .
I actually ca n’t imagine how difficult our work would be if we were only able to explain these concepts and systems verbally , never mind how much more time it would take to get any work done .
Approach
In comparison to the other options we have covered in the course , visualisation is the only option that effectively meets our challenge . Storytelling would not effectively describe process flows and systems links . Mind mapping would offer everyone ’s individual perspectives , which would offer singular views of processes , visualisation is in effect , a collection of many mindmaps from colleagues across the team . Obviously a learning launch is just not a suitable option in this scenario .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation
Peer review Assignment
VISUALISATION
Challenge
I work in the Digital team for a global banking organisation . Our function is to provide digital solutions for our customers across both mobile and web based banking services . Our challenge is creating digital journeys and solutions to replace or complement the physical and/or manual services and solutions that we provide to customers through our branch network and telephony services .
Digital banking products cover a wide spectrum of offerings including onboarding , account opening / closing , upgrading , new product acquisition , savings , investing , credit and even facilitating programs to move to paperless banking .
Inherent to all of this is the provision of sleek , efficient , secure and simple digital solutions , which allow our customers to access their accounts and securely perform their banking transactions .
As with many global organisations , we have offshore development teams . In our case , some of these resources are based in India . This presents a number of challenges when designing and developing products in the digital world . Not the least of which is the explanation of concepts or solutions across video or telephone while navigating language barriers and ethnographic considerations . Additionally , working across time zones affects timelines and limits the amount of ‘ face to face ’ time we have with our developers .
Selection
I have selected Visualisation as my tool for this assignment . Visualisation is a very broad tool that allows me to provide storyboards , wireframes and process flows to convey ideas , concepts and explain how we want solutions to work for customers .
If you think back to the video presented in Week 1 of this course , Anna Meyer explains how visualisation helps us to communicate with pictures and allows us to convey our thinking and ideas to our colleagues through a non - verbal exchange , using simple shapes , colours , arrows etc .
Application
So how do we apply visualisation tools in our work ? Consider how you might access your own online banking solution to view a statement on your current account . In a physical world , you would need to go to the branch , normally wait in a queue and eventually speak to a consultant . You would be required to provide a form of identity and your account details . The consultant would input this into a program , which would return your statement , which they would print out for you .
In the background , that activity spans a number of back end systems in the banking world . We would be accessing your Customer information file , a security system to validate your identity and a
transactional system to access the account activity . In other scenarios ’s even more services would be accessed such as credit vetting , fraud , risk and compliance systems .
In the digital world , recreating this transaction between customer and bank requires us to map out the customer journey and the system journey . Defining and understanding these journeys is effectively handled through visualisation .
I can map out the customer journey , step by step , showing the as - is process to produce the transaction history and which systems we access . I can then replicate that journey as a digital experience . In both cases , I would use a wireframe , which would incorporate shapes , arrows and colours showing the links between systems and the flow of information back and forth through the completion of the transaction .
This has many benefits , as we are able to express our requirement to our developers in a way that they can understand the systems involved and the output required . The visual representation of the journey means that we are able to navigate language and time barriers .
On the flip side , our developers are able to respond with similar visual artefacts to convey missing elements of journeys or even to suggest alternative journey options . The visual representation allows us to easily compare journeys and alternatives .
Insight
Using visualisation has been an incredibly effective way for me to express ideas , explain processes and consider alternative solutions . Wireframes and storyboards have helped us to highlight where we may be missing systems in a journey or adding complexity to a process where we could be more efficient .
Additionally , the use of visualisation has helped us to bring colleagues up to speed far quicker when involving them in development sprints or design discussions . They get a full view of our processes and can see where their system fits into the broader solution .
I actually ca n’t imagine how difficult our work would be if we were only able to explain these concepts and systems verbally , never mind how much more time it would take to get any work done .
Approach
In comparison to the other options we have covered in the course , visualisation is the only option that effectively meets our challenge . Storytelling would not effectively describe process flows and systems links . Mind mapping would offer everyone ’s individual perspectives , which would offer singular views of processes , visualisation is in effect , a collection of many mindmaps from colleagues across the team . Obviously a learning launch is just not a suitable option in this scenario .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14482 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge I am the Technical Head of my Organisation and my team got a project that is , to create an app that helps Diabetes patients with their diet plan and daily routines . My team has got seven employees and we have already created a prototype of the app . Now our concern lies whether the app we created provides maximum benefit to the users . My / Our challenge is to improve the physical health of the patients to induce profit from the online channel . The project is limited to the budget and the project should not exceed 10 business days . I ’ll focus on trying to uncover the innovative & creative ideas what my teammates consider to be effective . Selection My Team has already gone through various brainstorming sessions and created the prototype as the result . Then we are choosing Learning Launch tool to check the effectiveness of our prototype . Application In order to implement the Learning Launch tool , we randomly chose a group of Diabetes patients diagnosed with Type 1 and Type 2 Diabetes . We gave them these apps and provided them with questionnaire , like to know about their food habits , daily routines , willing to adapt new changes and so on . From their answers we came to know that some of the patients preferred not to eat at all the diabetic friendly food , we researched . This coasted us three whole working days . This disproved our assumption that , all the patients will stick to our diet and exercise plan . From the second Learning Launch , we discovered that some of the patients wished to continue their daily schedule and the app we created should n't interfere with their work .
Insight By applying the Learning Launch tool we designed launches to test our assumptions . The actual results we got were vaguely different from what we predicted . We came into a conclusion of creating a fully customizable app , which takes the app user 's likes and dislikes into concern . We will make sure that our app wo n’t compel the users to create much difference in their lifestyle , which are difficult for them to follow . They can also choose their meal from the list of diabetic friendly food we provide . Approach
The Learning Launch is an appropriate tool as we could understand the various preferences of the users and that our research was not just enough for creating the app . By updating the app with a customizable version will make people use this app unquestionably . Learning Launch Design tool will be further used in the future , in order to get more reviews from the users and for the users to get maximum benefit out from it . Future launch designs should reflect the progress made . Our team has realized the importance of testing the customers ’ desirability and key assumptions before implementing the final solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge I am the Technical Head of my Organisation and my team got a project that is , to create an app that helps Diabetes patients with their diet plan and daily routines . My team has got seven employees and we have already created a prototype of the app . Now our concern lies whether the app we created provides maximum benefit to the users . My / Our challenge is to improve the physical health of the patients to induce profit from the online channel . The project is limited to the budget and the project should not exceed 10 business days . I ’ll focus on trying to uncover the innovative & creative ideas what my teammates consider to be effective . Selection My Team has already gone through various brainstorming sessions and created the prototype as the result . Then we are choosing Learning Launch tool to check the effectiveness of our prototype . Application In order to implement the Learning Launch tool , we randomly chose a group of Diabetes patients diagnosed with Type 1 and Type 2 Diabetes . We gave them these apps and provided them with questionnaire , like to know about their food habits , daily routines , willing to adapt new changes and so on . From their answers we came to know that some of the patients preferred not to eat at all the diabetic friendly food , we researched . This coasted us three whole working days . This disproved our assumption that , all the patients will stick to our diet and exercise plan . From the second Learning Launch , we discovered that some of the patients wished to continue their daily schedule and the app we created should n't interfere with their work .
Insight By applying the Learning Launch tool we designed launches to test our assumptions . The actual results we got were vaguely different from what we predicted . We came into a conclusion of creating a fully customizable app , which takes the app user 's likes and dislikes into concern . We will make sure that our app wo n’t compel the users to create much difference in their lifestyle , which are difficult for them to follow . They can also choose their meal from the list of diabetic friendly food we provide . Approach
The Learning Launch is an appropriate tool as we could understand the various preferences of the users and that our research was not just enough for creating the app . By updating the app with a customizable version will make people use this app unquestionably . Learning Launch Design tool will be further used in the future , in order to get more reviews from the users and for the users to get maximum benefit out from it . Future launch designs should reflect the progress made . Our team has realized the importance of testing the customers ’ desirability and key assumptions before implementing the final solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17073 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Date : 8 november 2021 From : Philippe Elle OUSSOU
Challenge & Selection : Shelter Pets for Veterans is a startup based in Gabon ( Africa ) whose mission is to ensure the academic success of students . According to the NOT PII , Gabon has the one of the highest school failure rates in the world ( > 20 % ) and this is due to 2 major problems : the lack of school infrastructure and the poor quality of school monitoring .
As Shelter Pets for Veterans could not replace the State in the construction of schools , it decided to address the problem of school monitoring by developing a platform that allows each stakeholder in the education sector to have , in real - time , all the information needed to ensure quality school monitoring and , at the same time , prevent school failure .
The challenge was to understand the daily realities of each stakeholder , to identify the relevant information that each of them needs , to find a way to make this information available before it becomes obsolete , and to propose a solution that allows both the transmission of information instantly , but also the processing of this information to obtain the necessary data for decision making .
The choice of the learning launch was the best way to test our solutions while learning more about the daily realities of the beneficiaries . Learning launch is a small experiment that tests your new idea in the real marketplace . This tool was essential to improve our solutions and make them as effective as possible . We needed to talk to our customers very quickly and we needed to test our assumptions about what kind of solutions we will need to deliver .
Application : Our goal was to enable every stakeholder ( students , parents , teachers , and administration ) within a school to communicate more effectively and have access to the information they need . We found that the best way to do this was through the tools that the vast majority could access : the Internet and cell phones .
So we started by creating a page where all the information could be available and very quickly we realized that not only should not all the actors have access to the same information but also that the information should be treated individually and in a restricted way . Parents should only have access to the information about their children and the information that the administration wanted to give them . Teachers were only to have access to information about the students in their classrooms and the information that the administration wanted to give them . The administration wanted to have access to all the information , but in
a synthetic way , so we created different user profiles with privileges and restrictions for each of them . We thought this would solve the problem , but it did n't .
Although creating the profiles was the right thing to do , the problem was that some users were missing important information either because they did n't have the reflex to connect to the platform or because they were simply not connected to the Internet . We , therefore , connected the platform to an SMS gateway to allow each stakeholder to be notified when important information concerning him or her was made available , whether the person was connected to the Internet or not .
Insight & Approach : It was a very enriching experience and we learned a lot about the school system and the organization of the schools . The first discovery was the fact that each school had its own organization . In order to meet their needs , we had to develop a solution that was both transversal and modular . It was also necessary to observe each school for a period of time to identify the modules they really needed . The solution we developed allowed parents to be more involved in the school follow - up of their children , as they now had all the information in real - time . They were now able to prevent their children 's academic failure as soon as the first evaluation results arrived . Teachers saw their workload reduced because they could now count on the support of parents . All they had to do was to send the course materials in advance . The administration saw the students ' results improve and was able to develop individualized support programs for the students , as they were better informed about each student 's shortcomings .
The startup has grown and become international , offering its services in several countries in French - speaking Africa . To date , we have been able to improve the education of over 30,000 students in Africa .
http://chang.com/tagspost.asp
| EMAIL:
ID_NUM:
NAME_STUDENT: Philippe Elle
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: http://chang.com/tagspost.asp
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Date : 8 november 2021 From : Philippe Elle OUSSOU
Challenge & Selection : Shelter Pets for Veterans is a startup based in Gabon ( Africa ) whose mission is to ensure the academic success of students . According to the NOT PII , Gabon has the one of the highest school failure rates in the world ( > 20 % ) and this is due to 2 major problems : the lack of school infrastructure and the poor quality of school monitoring .
As Shelter Pets for Veterans could not replace the State in the construction of schools , it decided to address the problem of school monitoring by developing a platform that allows each stakeholder in the education sector to have , in real - time , all the information needed to ensure quality school monitoring and , at the same time , prevent school failure .
The challenge was to understand the daily realities of each stakeholder , to identify the relevant information that each of them needs , to find a way to make this information available before it becomes obsolete , and to propose a solution that allows both the transmission of information instantly , but also the processing of this information to obtain the necessary data for decision making .
The choice of the learning launch was the best way to test our solutions while learning more about the daily realities of the beneficiaries . Learning launch is a small experiment that tests your new idea in the real marketplace . This tool was essential to improve our solutions and make them as effective as possible . We needed to talk to our customers very quickly and we needed to test our assumptions about what kind of solutions we will need to deliver .
Application : Our goal was to enable every stakeholder ( students , parents , teachers , and administration ) within a school to communicate more effectively and have access to the information they need . We found that the best way to do this was through the tools that the vast majority could access : the Internet and cell phones .
So we started by creating a page where all the information could be available and very quickly we realized that not only should not all the actors have access to the same information but also that the information should be treated individually and in a restricted way . Parents should only have access to the information about their children and the information that the administration wanted to give them . Teachers were only to have access to information about the students in their classrooms and the information that the administration wanted to give them . The administration wanted to have access to all the information , but in
a synthetic way , so we created different user profiles with privileges and restrictions for each of them . We thought this would solve the problem , but it did n't .
Although creating the profiles was the right thing to do , the problem was that some users were missing important information either because they did n't have the reflex to connect to the platform or because they were simply not connected to the Internet . We , therefore , connected the platform to an SMS gateway to allow each stakeholder to be notified when important information concerning him or her was made available , whether the person was connected to the Internet or not .
Insight & Approach : It was a very enriching experience and we learned a lot about the school system and the organization of the schools . The first discovery was the fact that each school had its own organization . In order to meet their needs , we had to develop a solution that was both transversal and modular . It was also necessary to observe each school for a period of time to identify the modules they really needed . The solution we developed allowed parents to be more involved in the school follow - up of their children , as they now had all the information in real - time . They were now able to prevent their children 's academic failure as soon as the first evaluation results arrived . Teachers saw their workload reduced because they could now count on the support of parents . All they had to do was to send the course materials in advance . The administration saw the students ' results improve and was able to develop individualized support programs for the students , as they were better informed about each student 's shortcomings .
The startup has grown and become international , offering its services in several countries in French - speaking Africa . To date , we have been able to improve the education of over 30,000 students in Africa .
http://chang.com/tagspost.asp
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Philippe Elle"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"http://chang.com/tagspost.asp"
],
"USERNAME": []
} | 5662 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION
MIND MAPPING Student · Omar Gonzales
Coursera · Peer - graded Assignment · 11/28/2020
REFLECTION : MIND MAPPING
1 . Challenge
I ’m working on a redesign project of the exterior of an automatic cutting machine for Ogilvy the Advertising and Communication . Before starting the redesign , we had to better understand what were the client ’s needs , so we had a meeting before the briefing and the briefing itself .
2 . Selection & Application
When designing , we need to gather a lot of information from research and also from meetings with the clients , so we can design better products and achieve better results . To overcome the challenge of being lost having too much information to deal with at the same time , I always end up using mind maps . They ’re a great tool if you want better organized data in your project , like said in the course “ Mind mapping is one of the most powerful tools in the design thinker 's toolbox . ” All the information gathered from a briefing with a client , like Ogilvy the Advertising and Communication , can be better organized utilizing sections , subsections and topics , for example , and you can also use illustrations , drawings , images – everything that ’ll make you visualize the information in a better way . My team used Miro to create the mind map , an awesome site if you ’re a creative person that also likes practicality . There , we checked if all the data gathered from the client ’s meetings were organized in a simple way that everyone could understand . Like David Kelley , the founder of IDEO said , “ When I want to do something analytical , I make a list . When I 'm trying to do something creative , I make a mind - map ” .
3 . Insight
A mind map is a great tool to look for patterns , insights , relations between information , how they ’re all connected in your project . All that leads to more creative solutions to your designs . After using the tool , I realized how it ’s important for a design thinker to know how to use it , so he / she can take the next step in a project . You can see the data way more clearly than if you were using a list and also can give more creative solutions to your client .
4 . Approach
Next time I use the tool , I ’ll make sure to better summarize all the information using shorter phrases and words to describe the client ’s needs and information in general . I ’ll also use more images and references from the internet to visualize better what I ’m dealing with , the problems , the solutions and the opportunities .
THE END ( thank you for reviewing my assignment ! )
| EMAIL:
ID_NUM:
NAME_STUDENT: Omar Gonzales
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION
MIND MAPPING Student · Omar Gonzales
Coursera · Peer - graded Assignment · 11/28/2020
REFLECTION : MIND MAPPING
1 . Challenge
I ’m working on a redesign project of the exterior of an automatic cutting machine for Ogilvy the Advertising and Communication . Before starting the redesign , we had to better understand what were the client ’s needs , so we had a meeting before the briefing and the briefing itself .
2 . Selection & Application
When designing , we need to gather a lot of information from research and also from meetings with the clients , so we can design better products and achieve better results . To overcome the challenge of being lost having too much information to deal with at the same time , I always end up using mind maps . They ’re a great tool if you want better organized data in your project , like said in the course “ Mind mapping is one of the most powerful tools in the design thinker 's toolbox . ” All the information gathered from a briefing with a client , like Ogilvy the Advertising and Communication , can be better organized utilizing sections , subsections and topics , for example , and you can also use illustrations , drawings , images – everything that ’ll make you visualize the information in a better way . My team used Miro to create the mind map , an awesome site if you ’re a creative person that also likes practicality . There , we checked if all the data gathered from the client ’s meetings were organized in a simple way that everyone could understand . Like David Kelley , the founder of IDEO said , “ When I want to do something analytical , I make a list . When I 'm trying to do something creative , I make a mind - map ” .
3 . Insight
A mind map is a great tool to look for patterns , insights , relations between information , how they ’re all connected in your project . All that leads to more creative solutions to your designs . After using the tool , I realized how it ’s important for a design thinker to know how to use it , so he / she can take the next step in a project . You can see the data way more clearly than if you were using a list and also can give more creative solutions to your client .
4 . Approach
Next time I use the tool , I ’ll make sure to better summarize all the information using shorter phrases and words to describe the client ’s needs and information in general . I ’ll also use more images and references from the internet to visualize better what I ’m dealing with , the problems , the solutions and the opportunities .
THE END ( thank you for reviewing my assignment ! )
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Omar Gonzales"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10405 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge
I am an Art History teacher in a fine arts high school . My teaching subjects include art history of both Iran and the world . The problem I have always faced in my career is that my students do not show much of interest and motivation toward the art history of Iran as much as they do for the world 's art history . They are really interested when we talk about western art but sadly when it comes to Persian art , I have to take exams to make them keep going with the subject . with my background of study in design and during the instructions of this course ( Design thinking for innovation ) I decided to take an innovative approach in order to detect the exact causes and find a solution for the problem .
Selection
As the teacher of 52 Art Students , I could gather great amount of information from my students . So there was no lack of data . I just needed a tool to organize and translate all this raw data to useful insights . So I decided to choose Mind Mapping , since there was so much information to be processed and Mind Mapping is a tool for looking for pattern s and themes in our data . ( according to the last lecture of week 3 ) This tool will help the process of design to move forward by putting each element under specific category and that will affect our understanding of the problem and will show us the right issues to work on .
Application
First , I want to talk about the ways that helped me to gather the information I needed from my students . Most of the data has been obtained during some written questions , in which , I asked few questions from the students to know how do they feel about western and Persian art history . also in my questions I wanted to know how do they think about those subjects ( mostly about their importance and necessity ) . Since my target audience are painters and illustrators , I ask them to draw and paint about what they feel and think in the simplest way .
After my research , in one of my classes ( 22 students ) I made three personas from the data that my students had given me . also I told them to hang their drawings about the subjects . They had 40 minutes to look around , think and take notes . Then , at the next step , we choose to do the classification from whole to component . We agreed on few theme , including feelings , importance , being practical , the book , the class and others . After that , the students add their notes written on sticky notes to the categories on the whiteboard . At the end of the class , there were lots of sticky notes under every category .
Insights
As we moved further in the process , the school and I learnt a lot of things since that day . Some notes are really fascinating . For instance , some students wrote that there is lots of foreigner Instagram pages on the internet about western art history and museums that they follow . In that pages you can find posts that increase your knowledge and interest about western and especially modern art but there are only few Instagram pages that share about Persian art and they are not posting every day . In this case , we had some discussion in school about being more active on social medias and the website of the school . We will focus on online activities that shows interesting facts about Persian arts .
Also , there were some notes about the poor quality of existing pictures of different form of Persian arts in the book and also on the internet . That sounds right to me since the students of arts are more likely to be visual learners and we are looking forward to provide them with better picture and videos .
Approach
Mind Mapping tool was really a fun approach to the problem and still really eye - opening . Especially because my students could stick their notes without their names , I think they were more comfortable than if they had to talk about them ( which will happen more in other tools ) . So I think I will use this tool again in my teaching career and I am sure that still I can learn more and more .
But the next time , I think I will combine it with visualization tool at the beginning . Since visualization will give us the opportunity to convey our concepts and understanding of each other ’s concepts in the fastest way and it will accelerate the process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge
I am an Art History teacher in a fine arts high school . My teaching subjects include art history of both Iran and the world . The problem I have always faced in my career is that my students do not show much of interest and motivation toward the art history of Iran as much as they do for the world 's art history . They are really interested when we talk about western art but sadly when it comes to Persian art , I have to take exams to make them keep going with the subject . with my background of study in design and during the instructions of this course ( Design thinking for innovation ) I decided to take an innovative approach in order to detect the exact causes and find a solution for the problem .
Selection
As the teacher of 52 Art Students , I could gather great amount of information from my students . So there was no lack of data . I just needed a tool to organize and translate all this raw data to useful insights . So I decided to choose Mind Mapping , since there was so much information to be processed and Mind Mapping is a tool for looking for pattern s and themes in our data . ( according to the last lecture of week 3 ) This tool will help the process of design to move forward by putting each element under specific category and that will affect our understanding of the problem and will show us the right issues to work on .
Application
First , I want to talk about the ways that helped me to gather the information I needed from my students . Most of the data has been obtained during some written questions , in which , I asked few questions from the students to know how do they feel about western and Persian art history . also in my questions I wanted to know how do they think about those subjects ( mostly about their importance and necessity ) . Since my target audience are painters and illustrators , I ask them to draw and paint about what they feel and think in the simplest way .
After my research , in one of my classes ( 22 students ) I made three personas from the data that my students had given me . also I told them to hang their drawings about the subjects . They had 40 minutes to look around , think and take notes . Then , at the next step , we choose to do the classification from whole to component . We agreed on few theme , including feelings , importance , being practical , the book , the class and others . After that , the students add their notes written on sticky notes to the categories on the whiteboard . At the end of the class , there were lots of sticky notes under every category .
Insights
As we moved further in the process , the school and I learnt a lot of things since that day . Some notes are really fascinating . For instance , some students wrote that there is lots of foreigner Instagram pages on the internet about western art history and museums that they follow . In that pages you can find posts that increase your knowledge and interest about western and especially modern art but there are only few Instagram pages that share about Persian art and they are not posting every day . In this case , we had some discussion in school about being more active on social medias and the website of the school . We will focus on online activities that shows interesting facts about Persian arts .
Also , there were some notes about the poor quality of existing pictures of different form of Persian arts in the book and also on the internet . That sounds right to me since the students of arts are more likely to be visual learners and we are looking forward to provide them with better picture and videos .
Approach
Mind Mapping tool was really a fun approach to the problem and still really eye - opening . Especially because my students could stick their notes without their names , I think they were more comfortable than if they had to talk about them ( which will happen more in other tools ) . So I think I will use this tool again in my teaching career and I am sure that still I can learn more and more .
But the next time , I think I will combine it with visualization tool at the beginning . Since visualization will give us the opportunity to convey our concepts and understanding of each other ’s concepts in the fastest way and it will accelerate the process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22251 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
There is a well known web - hosting company in my country . It is valued mainly for their support – if you have any hosting - related problem , you can chat instantly with one of their many support specialists and you 'll almost certainly get things sorted .
However , the company recently undergone a large rise in popularity and their support staff started to be overwhelmed with all the support requests . Internally , they decided they need to lower number of support chats to keep the quality of support .
Their administration interface was identified as one huge source of confusion ( and thus support requests ) . So , the challenge became to make smaller incremental changes to eliminate most of the misunderstanding coming from this interface . That is where I came in .
Selection
In the first “ What is ” phase we were able to collect a lot of information – we needed some way to put them together & give them structure . We chose mind - mapping , as seen in Week 3 lecture “ Mind Mapping Tool ” - as a visual and tangible way to group & sort all the scattered information .
Application
First , we focused on just one part of administration interface , namely DNS ( Domain Name System ) settings screens , and gathered together all the information we had :
• personas ( there were just two main personas – advanced user administering larger amount of domains and web - hostings and a basic user setting up his own website )
• transcriptions of support chats that dealt with DNS settings ( complete conversations between client and support agent )
• testers ' feedback ( we asked a group of close webdevelopers , admins and freelancers using this part of interface daily to review it and give us feedback )
• Google Analytics data
• wiki pages containing help for users
• screenshots of actual interface
• screenshots of similar interfaces from competition
As we work remotely , we could n't use a large room to put up the information on the walls and walk around . As an online alternative , we used a trello board ( https://trello.com/ ) where we created several lists based on the categories of information above and filled 'em with information . Then we went through them individually and jotted down some notes as they came to us .
After this we scheduled a virtual Hangouts call . The aim was to share observations with each other . As a tool for collaborative visualisation of this step we used draw.io with Google Drive ( https://www.draw.io ) where we put boxes with observations ( just like post - it notes ) and them moved them around and clustered ( which actually took considerably more time than just writing a
post - it and sticking it on a board ) .
Insight
Putting together all the available information alone helped a lot . We were forced to put information from various sources ( online doc , Google Analytics , basecamp discussions , support agent conversations folder ) into one place ( Trello ) , which allowed us to get better overview . Thanks to this we also realized we had more available data than we initially thought .
Hard part was holding the whole process online . Although I am a big fan of remote work , I had to admit it would be easier to meet & do this in person .
Thanks to this process ( which took place very recently ) we came up with ideas that will hopefully help us with solving the challenge and eventually lowering the number of support requests coming from this part of administration interface :
• low level of knowledge – basic users are confused about the settings → our solution needs to educate them so they know what they are doing
• scattered settings – current interface does n't allow to set everything on one place , users ca n't find what they are looking for → our solution needs to put things together rather than scatter them more
• UI bugs → there is a list of technical bugs that our solution needs to address and fix
• current interface does n't give you access to most used features → our solution should accept what users need most
Approach
Inviting stakeholders can be hard . We ended up being three ( me as a designer , the product manager and a programmer ) . There should definitely be 2 - 3 more persons the next time . In such a small group the ideas did n't flow so naturally and we could easily oversee important insights .
Also , if possible , I 'd like to try this in person to see people working in groups , interacting with each other , moving around in physical space – it should move this process to another level .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
There is a well known web - hosting company in my country . It is valued mainly for their support – if you have any hosting - related problem , you can chat instantly with one of their many support specialists and you 'll almost certainly get things sorted .
However , the company recently undergone a large rise in popularity and their support staff started to be overwhelmed with all the support requests . Internally , they decided they need to lower number of support chats to keep the quality of support .
Their administration interface was identified as one huge source of confusion ( and thus support requests ) . So , the challenge became to make smaller incremental changes to eliminate most of the misunderstanding coming from this interface . That is where I came in .
Selection
In the first “ What is ” phase we were able to collect a lot of information – we needed some way to put them together & give them structure . We chose mind - mapping , as seen in Week 3 lecture “ Mind Mapping Tool ” - as a visual and tangible way to group & sort all the scattered information .
Application
First , we focused on just one part of administration interface , namely DNS ( Domain Name System ) settings screens , and gathered together all the information we had :
• personas ( there were just two main personas – advanced user administering larger amount of domains and web - hostings and a basic user setting up his own website )
• transcriptions of support chats that dealt with DNS settings ( complete conversations between client and support agent )
• testers ' feedback ( we asked a group of close webdevelopers , admins and freelancers using this part of interface daily to review it and give us feedback )
• Google Analytics data
• wiki pages containing help for users
• screenshots of actual interface
• screenshots of similar interfaces from competition
As we work remotely , we could n't use a large room to put up the information on the walls and walk around . As an online alternative , we used a trello board ( https://trello.com/ ) where we created several lists based on the categories of information above and filled 'em with information . Then we went through them individually and jotted down some notes as they came to us .
After this we scheduled a virtual Hangouts call . The aim was to share observations with each other . As a tool for collaborative visualisation of this step we used draw.io with Google Drive ( https://www.draw.io ) where we put boxes with observations ( just like post - it notes ) and them moved them around and clustered ( which actually took considerably more time than just writing a
post - it and sticking it on a board ) .
Insight
Putting together all the available information alone helped a lot . We were forced to put information from various sources ( online doc , Google Analytics , basecamp discussions , support agent conversations folder ) into one place ( Trello ) , which allowed us to get better overview . Thanks to this we also realized we had more available data than we initially thought .
Hard part was holding the whole process online . Although I am a big fan of remote work , I had to admit it would be easier to meet & do this in person .
Thanks to this process ( which took place very recently ) we came up with ideas that will hopefully help us with solving the challenge and eventually lowering the number of support requests coming from this part of administration interface :
• low level of knowledge – basic users are confused about the settings → our solution needs to educate them so they know what they are doing
• scattered settings – current interface does n't allow to set everything on one place , users ca n't find what they are looking for → our solution needs to put things together rather than scatter them more
• UI bugs → there is a list of technical bugs that our solution needs to address and fix
• current interface does n't give you access to most used features → our solution should accept what users need most
Approach
Inviting stakeholders can be hard . We ended up being three ( me as a designer , the product manager and a programmer ) . There should definitely be 2 - 3 more persons the next time . In such a small group the ideas did n't flow so naturally and we could easily oversee important insights .
Also , if possible , I 'd like to try this in person to see people working in groups , interacting with each other , moving around in physical space – it should move this process to another level .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22440 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and selection
I work as a business consultant , and we often aim to utilize design tools in our work . Our challenge is helping a customer in the construction business , in a strategy process , looking into how they can take better advantage of technology and when solving challenges . This means involving stakeholders from different parts of the customer ’s organization , all having different perspectives and opinions . The directors really want to modernize and digitally transform the organization . Several attempts have been made before , but there is no consensus or common understanding of challenges . Further , concept development is also a key activity .
There will be several users involved and a high level of uncertainty . To be able to get a common understanding of different issues , as well as concepts to test , visualization as a design thinking tool will be useful . It will help participants in workshops unlock different parts of their brain and communicate in a different way than what they are used to . This will contribute to making different people from different departments and business levels better understand each other , as they often use a different conceptual apparatus .
Application
We will start the process by inviting 5 - 6 participants from within one department into a workshop using whiteboards . As preparation , we will have read through existing material such as procedural documents , internal reviews , and other relevant items . The main purpose of the workshop will be to illustrate what they see as different challenges and areas for improvement . They will be asked to draw up and diagram different situations which can illustrate the challenges . If useful , we will have a large swim - lane diagram drawn on a big sheet of paper ready to be used . The session will be held for 2 hours , with individual drawings first , then sharing , then group work and a gathering to sum up in the end .
We will do the same workshop with another department as well , before inviting everyone to a common gathering , where first each group will look at the other group ’s work . They will do these tasks 1 ) Add elements you think are missing ( using drawings and illustrations on sticky notes in order to preserve the original ) , 2 ) Write down questions where you lack understanding 3 ) Highlight patterns you see . They will have 1 hour doing this . Eventually everyone will come together , and the goal will be to agree on some categories of challenges ( pattern finding ) , before making a prioritization .
From here we will host another workshop focusing on developing concepts to aid in these chosen challenges . Due to Covid19 , this might be held online , using Miro or perhaps PowerPoint , as it easily gives you boxes , arrows and even icons for easier visualization . We will use the same approach , focusing on one challenge at a time , with individual visualization first , then moving into groups , and coming all together in the end to agree on which concepts to go for .
Lastly , we will create an overview of the new insights and agreements that has come from the workshops , and send it out together with the results from each individual department ’s workshop , the common workshop , and also the visualized concepts up for prioritization by the management group , which might eventually go into prototyping and testing .
Insight
In this kind of work done earlier , the participants realized they had been talking about some of the same challenges and concepts many times before , without realizing it , because they were not able to communicate it in a way that made the receiver truly understand what they were saying . I have realized that one of the most important values from work like this is happening along the way , not only the results in the end . With participants from different departments , they often use somewhat different terms , and by having people drawing and using diagrams while talking , they can get what they have in mind communicated across much better .
Approach
Something I would do next time is do begin with a short crash course in visualization , showing the participants easy ways and different building blocks they can use , such as stick figures , arrows , and boxes . Thus , putting an even greater emphasis on the fact that it is not about making pretty drawings , but thinking visually and getting a point across . So , making people more comfortable in the beginning , perhaps having some warmup exercises which can also work as ice breakers . For instance , asking everyone to draw their last holiday , using stick figures , boxes , and arrows .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and selection
I work as a business consultant , and we often aim to utilize design tools in our work . Our challenge is helping a customer in the construction business , in a strategy process , looking into how they can take better advantage of technology and when solving challenges . This means involving stakeholders from different parts of the customer ’s organization , all having different perspectives and opinions . The directors really want to modernize and digitally transform the organization . Several attempts have been made before , but there is no consensus or common understanding of challenges . Further , concept development is also a key activity .
There will be several users involved and a high level of uncertainty . To be able to get a common understanding of different issues , as well as concepts to test , visualization as a design thinking tool will be useful . It will help participants in workshops unlock different parts of their brain and communicate in a different way than what they are used to . This will contribute to making different people from different departments and business levels better understand each other , as they often use a different conceptual apparatus .
Application
We will start the process by inviting 5 - 6 participants from within one department into a workshop using whiteboards . As preparation , we will have read through existing material such as procedural documents , internal reviews , and other relevant items . The main purpose of the workshop will be to illustrate what they see as different challenges and areas for improvement . They will be asked to draw up and diagram different situations which can illustrate the challenges . If useful , we will have a large swim - lane diagram drawn on a big sheet of paper ready to be used . The session will be held for 2 hours , with individual drawings first , then sharing , then group work and a gathering to sum up in the end .
We will do the same workshop with another department as well , before inviting everyone to a common gathering , where first each group will look at the other group ’s work . They will do these tasks 1 ) Add elements you think are missing ( using drawings and illustrations on sticky notes in order to preserve the original ) , 2 ) Write down questions where you lack understanding 3 ) Highlight patterns you see . They will have 1 hour doing this . Eventually everyone will come together , and the goal will be to agree on some categories of challenges ( pattern finding ) , before making a prioritization .
From here we will host another workshop focusing on developing concepts to aid in these chosen challenges . Due to Covid19 , this might be held online , using Miro or perhaps PowerPoint , as it easily gives you boxes , arrows and even icons for easier visualization . We will use the same approach , focusing on one challenge at a time , with individual visualization first , then moving into groups , and coming all together in the end to agree on which concepts to go for .
Lastly , we will create an overview of the new insights and agreements that has come from the workshops , and send it out together with the results from each individual department ’s workshop , the common workshop , and also the visualized concepts up for prioritization by the management group , which might eventually go into prototyping and testing .
Insight
In this kind of work done earlier , the participants realized they had been talking about some of the same challenges and concepts many times before , without realizing it , because they were not able to communicate it in a way that made the receiver truly understand what they were saying . I have realized that one of the most important values from work like this is happening along the way , not only the results in the end . With participants from different departments , they often use somewhat different terms , and by having people drawing and using diagrams while talking , they can get what they have in mind communicated across much better .
Approach
Something I would do next time is do begin with a short crash course in visualization , showing the participants easy ways and different building blocks they can use , such as stick figures , arrows , and boxes . Thus , putting an even greater emphasis on the fact that it is not about making pretty drawings , but thinking visually and getting a point across . So , making people more comfortable in the beginning , perhaps having some warmup exercises which can also work as ice breakers . For instance , asking everyone to draw their last holiday , using stick figures , boxes , and arrows .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20384 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling for illustrating my idea to my partners Challenge :
I was trying to implement an idea for implementing digital receipts in the shops . I had considered the workflow of how the idea will work and how the user will perform different tasks while shopping . I had a team for this process . So , I had to explain my idea to them in order to make sure that everyone involved in the process has a clear cut knowledge about our plan and there is no ambiguity and misunderstanding between the different members of the team .
Selection :
Storytelling is a great tool for representing an idea in a more practical way . The events connected through imagination provides a great intuition how the idea works and how the work flows . The storytelling process is very much suitable for sharing the idea accurately with fellow members to make sure that everyone is on the same page . This is the reason why I used this tool for my case . Application :
I told my colleagues about a story representing our own situation while shopping . I explained the disadvantages of paper receipt and made everyone realise that digitization is important . I told a series of incidents and made it easier for others to understand the idea better and also they could add up some interesting facts that will make our idea work . I could also make everyone imagine how digitization will benefit the general public too . Insight :
By using the process of storytelling , I could map out all my processes involved in my idea and explain to my fellow partners about the disadvantages of paper receipt and provide intuition of digital receipt . Also , I can easily explain the actual workflow that the idea delivers in a clear and concise way and made sure that there was no ambiguity between us and we were talking about the same thing .
Approach :
For the next time , I will probably use the learning launch tool for enhancing the platform idea . I will go to the shops and gather the views of other people on my current version of idea and get their insights on how this idea can be enhanced in order to meet their needs in a more accurate way .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling for illustrating my idea to my partners Challenge :
I was trying to implement an idea for implementing digital receipts in the shops . I had considered the workflow of how the idea will work and how the user will perform different tasks while shopping . I had a team for this process . So , I had to explain my idea to them in order to make sure that everyone involved in the process has a clear cut knowledge about our plan and there is no ambiguity and misunderstanding between the different members of the team .
Selection :
Storytelling is a great tool for representing an idea in a more practical way . The events connected through imagination provides a great intuition how the idea works and how the work flows . The storytelling process is very much suitable for sharing the idea accurately with fellow members to make sure that everyone is on the same page . This is the reason why I used this tool for my case . Application :
I told my colleagues about a story representing our own situation while shopping . I explained the disadvantages of paper receipt and made everyone realise that digitization is important . I told a series of incidents and made it easier for others to understand the idea better and also they could add up some interesting facts that will make our idea work . I could also make everyone imagine how digitization will benefit the general public too . Insight :
By using the process of storytelling , I could map out all my processes involved in my idea and explain to my fellow partners about the disadvantages of paper receipt and provide intuition of digital receipt . Also , I can easily explain the actual workflow that the idea delivers in a clear and concise way and made sure that there was no ambiguity between us and we were talking about the same thing .
Approach :
For the next time , I will probably use the learning launch tool for enhancing the platform idea . I will go to the shops and gather the views of other people on my current version of idea and get their insights on how this idea can be enhanced in order to meet their needs in a more accurate way .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10327 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Assignment – Learning Launch
Challenge
I work in an Indian offshore center of a Global corporation . As part of my responsibilities I also host the delegations of customer from outside of India in our Customer hosting center who either come to see their offshore operations done by us or come here to see robustness of our offshore delivery to give new / more business .
I am trying to reduce the carbon footprint of customer hosting center and have applied design thinking to find out ways how we can reduce the carbon footprint . During the What is , What if , What wows phases we identified various initiatives that we can take to reduce the carbon footprint . These initiatives were then taken through Learning Launch phase .
Selection
In the subsequent section I will talk about the initiative to replace Packaged water bottle that were made of plastic . There were two options 1 ) Replace packaged water with reusable glass water bottled filled with filtered water 2 ) Replace packaged plastic bottles with packaged glass bottles .
OR
Both options used glass bottles but option 1 was better as it reduces need for transportation and hence had a smaller carbon footprint .
We decided to do Learning Launch of Option 1 . Learning launch was a good option as it provided quick way to test our assumptions , get direct feedback from visitors and provides flexibility to improve the offering that can match the user expectations without incurring any major cost .
Application
Consequently , for the next visit we replaced packaged 300ml plastic water bottles with 1 L glass water bottles filled with filtered water . 1 glass bottle was kept for two guest each with glasses to use .
Then we observed the guests and their usage . Surprisingly none of the guest used the water bottles and relied on coke , Tea and Coffee to quench their thirst .
So at dinner table in informal discussion I candidly discussed this observation with the guest to understand the reason . I came to know that any visiting delegation to India is given medical advice to drink only bottled water and no other water to prevent amebiasis . Hence they feel safe to use sealed personal water bottles .
The filtered water that we provide is Lab tested for safety however this was not a question of logic as the product was failing to meet implicit needs of the customer to “ feel ” safe . Hence we decided to ran this issue through the design thinking process once again and do one more round of Learning launch with a slightly modified product to meet the needs .
We made following changes
1 ) Instead of 1L glass water bottles we swapped it with 500 ml glass water bottles 2 ) Instead of 1 bottle for two guest we planned 1 bottle for each guest 3 ) We selected bottled with mechanical seal that require to be opened for use ( see below ) 4 ) To avoid comparison with packaged water we made it flavored water
5 ) Made 2 - 3 flavored water ( Lemon/ Mint/ Cucumber ) and let the guest choose their preferred
flavor to have
The flavored water in small resealable glass bottle launch was successful and we were able to use it to completely to remove plastic bottle usage .
Approach and Insight
In the hindsight , even though our first learning launch was not successful we were able to learn from the shortfall and modify our solution the second time to successfully bring the change . In below table I have captured the need that we uncovered in first failed launch and the fixes we brought in the 2nd learning launch
Criteria 1L glass bottle 500 ml glass bottle
Personal use No . It was to be shared between two persons
Yes . Its small size is suitable for single person use
“ Feel ” of Safety Water was safe to drink but the regular bottle cap did not give the impression of safety .
Water is safe to drink . Mechanical seal on the bottle helped it appear safe .
Customer engagement No . Only plain water 2 - 3 options of Flavored water . Guest by choosing gets involved in the change . Direct
comparison with bottled water was also avoided
This experience also highlighted to us the importance for Journey mapping during “ What is ” phase . Had we done the journey mapping on the plastic packaged water problem during the “ What is ” phase the findings that we identified in learning launch could be easily uncovered earlier in first iteration itself . Nevertheless , learning launch by providing working solution to the end customer to use and then give something concrete to discuss with customer and brings out the implicit needs more prominently . It has helped us greatly in quickly identifying the functionality of solution that is working and that is not working . We fixed the aspects which were not working and made a successful solution to this peculiar problem . Its an important technique to “ Fail fast ”
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Assignment – Learning Launch
Challenge
I work in an Indian offshore center of a Global corporation . As part of my responsibilities I also host the delegations of customer from outside of India in our Customer hosting center who either come to see their offshore operations done by us or come here to see robustness of our offshore delivery to give new / more business .
I am trying to reduce the carbon footprint of customer hosting center and have applied design thinking to find out ways how we can reduce the carbon footprint . During the What is , What if , What wows phases we identified various initiatives that we can take to reduce the carbon footprint . These initiatives were then taken through Learning Launch phase .
Selection
In the subsequent section I will talk about the initiative to replace Packaged water bottle that were made of plastic . There were two options 1 ) Replace packaged water with reusable glass water bottled filled with filtered water 2 ) Replace packaged plastic bottles with packaged glass bottles .
OR
Both options used glass bottles but option 1 was better as it reduces need for transportation and hence had a smaller carbon footprint .
We decided to do Learning Launch of Option 1 . Learning launch was a good option as it provided quick way to test our assumptions , get direct feedback from visitors and provides flexibility to improve the offering that can match the user expectations without incurring any major cost .
Application
Consequently , for the next visit we replaced packaged 300ml plastic water bottles with 1 L glass water bottles filled with filtered water . 1 glass bottle was kept for two guest each with glasses to use .
Then we observed the guests and their usage . Surprisingly none of the guest used the water bottles and relied on coke , Tea and Coffee to quench their thirst .
So at dinner table in informal discussion I candidly discussed this observation with the guest to understand the reason . I came to know that any visiting delegation to India is given medical advice to drink only bottled water and no other water to prevent amebiasis . Hence they feel safe to use sealed personal water bottles .
The filtered water that we provide is Lab tested for safety however this was not a question of logic as the product was failing to meet implicit needs of the customer to “ feel ” safe . Hence we decided to ran this issue through the design thinking process once again and do one more round of Learning launch with a slightly modified product to meet the needs .
We made following changes
1 ) Instead of 1L glass water bottles we swapped it with 500 ml glass water bottles 2 ) Instead of 1 bottle for two guest we planned 1 bottle for each guest 3 ) We selected bottled with mechanical seal that require to be opened for use ( see below ) 4 ) To avoid comparison with packaged water we made it flavored water
5 ) Made 2 - 3 flavored water ( Lemon/ Mint/ Cucumber ) and let the guest choose their preferred
flavor to have
The flavored water in small resealable glass bottle launch was successful and we were able to use it to completely to remove plastic bottle usage .
Approach and Insight
In the hindsight , even though our first learning launch was not successful we were able to learn from the shortfall and modify our solution the second time to successfully bring the change . In below table I have captured the need that we uncovered in first failed launch and the fixes we brought in the 2nd learning launch
Criteria 1L glass bottle 500 ml glass bottle
Personal use No . It was to be shared between two persons
Yes . Its small size is suitable for single person use
“ Feel ” of Safety Water was safe to drink but the regular bottle cap did not give the impression of safety .
Water is safe to drink . Mechanical seal on the bottle helped it appear safe .
Customer engagement No . Only plain water 2 - 3 options of Flavored water . Guest by choosing gets involved in the change . Direct
comparison with bottled water was also avoided
This experience also highlighted to us the importance for Journey mapping during “ What is ” phase . Had we done the journey mapping on the plastic packaged water problem during the “ What is ” phase the findings that we identified in learning launch could be easily uncovered earlier in first iteration itself . Nevertheless , learning launch by providing working solution to the end customer to use and then give something concrete to discuss with customer and brings out the implicit needs more prominently . It has helped us greatly in quickly identifying the functionality of solution that is working and that is not working . We fixed the aspects which were not working and made a successful solution to this peculiar problem . Its an important technique to “ Fail fast ”
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11771 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Final Assignment – “ Design Thinking for Innovation ”
Matteo Cuda
2019 , Oct 22
1 . Challenge
In the Common Solutions Group of Applied Materials ’ New Product Transition department , troubleshooting and root cause analysis is where the rubber meets the road during the module test and engineering validation phases of new mainframe and robot introduction . The key here is to quickly identify why a particular function or subsystem is not meeting expected performance so that the system may be recovered . A secondary goal – possibly more important , in the grander scheme of things – is to treat each failure point as a seed for making changes to prevent similar occurrences on future platforms . Current methodologies and best practices include fishbone analysis and a proprietary “ 8D ” analysis . Each of these methods can be too slow to fit with the accelerated pace of product testing and aggressive shipment schedules , and neither truly does a great job of finding and addressing the systemic root causes , at best sharing a “ lessons learned ” slide with key stakeholders .
2 . Selection
In my experience , mind - mapping has always been seen as a tool for organizing information and tasks in a hierarchal , “ tree ” fashion . This is undeniably very useful , but I had not attempted the unique version of “ mind mapping ” as presented in this course . That is , as a tool for finding the “ hidden ” theme behind the more superficial symptoms . I decided to use this method as part of and an extension to our current root cause analysis culture , as I believed this would help avoid time lost to chasing red herrings and would improve our post - mortem / lessons learned quality as well .
3 . Application
The particular problem selected was a random , chronic freezing of a front end wafer loading and unloading fab interface for 200 mm wafers into a dielectric application tool . Specifically , the front end robot would randomly freeze in between wafer transfer between loadports , forcing the reliability cycling portion of the test to come to a halt , requiring the technician to manually recover the system . As a modification , I presented observed data ( “ gallery ” ) to a smaller group of manufacturing engineers and technicians ( stakeholders ) , and the process was conducted in a more ad - hoc way , right in the test bay .
4 . Insight
The method yielded several possible paths for us to follow , from errors in the code or failures of the robot ’s vacuum chuck to sags in the power supplies . However , in fact , the key theme arose
from observation of an outlier ! Specifically , this was noticing a redundant feedback message – an acknowledgement of the completion of the event onto which the system froze - seen upon recovery of the system from the fault . This lead us to ask the “ so what ? ” questions which brought us to realize that the message “ pipeline ” was being interrupted , and the robot could not start it ’s next task until receiving a message noting completion of the preceding task . Ultimately , this turned out to be due to a random time syncing error between the serial messaging processor on the indexer pod and the robot controller . Incidentally , this was fixed with a simple 10 millisecond delay - added to the control scripts – to “ pause ” the robot to wait for the confirmation messages before proceeding . This added 10 - ms cycle time was inconsequential to the productivity ( throughput ) of the overall system .
5 . Approach
The biggest benefit from this exercise was seeing the bigger picture in that we need to be reviewing the time synching of our related controls devices , especially for serial - controlled ( albeit legacy ) systems . Questions arise , however , such as “ how will we know when to do this ? ” , “ what is the threshold ? ” , and “ how would we have known to even look for this in the first place ? ” . Thus , the “ takeaway ” for the next application of this mode of mind - mapping shall be to conduct a second round , after the acute root cause is found and addressed . This second round shall attempt to identify the design question for our business process as a whole , specifically how to prevent a recurrence of the systemic gap that lead to the more specific failure mode .
| EMAIL:
ID_NUM:
NAME_STUDENT: Matteo Cuda
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Final Assignment – “ Design Thinking for Innovation ”
Matteo Cuda
2019 , Oct 22
1 . Challenge
In the Common Solutions Group of Applied Materials ’ New Product Transition department , troubleshooting and root cause analysis is where the rubber meets the road during the module test and engineering validation phases of new mainframe and robot introduction . The key here is to quickly identify why a particular function or subsystem is not meeting expected performance so that the system may be recovered . A secondary goal – possibly more important , in the grander scheme of things – is to treat each failure point as a seed for making changes to prevent similar occurrences on future platforms . Current methodologies and best practices include fishbone analysis and a proprietary “ 8D ” analysis . Each of these methods can be too slow to fit with the accelerated pace of product testing and aggressive shipment schedules , and neither truly does a great job of finding and addressing the systemic root causes , at best sharing a “ lessons learned ” slide with key stakeholders .
2 . Selection
In my experience , mind - mapping has always been seen as a tool for organizing information and tasks in a hierarchal , “ tree ” fashion . This is undeniably very useful , but I had not attempted the unique version of “ mind mapping ” as presented in this course . That is , as a tool for finding the “ hidden ” theme behind the more superficial symptoms . I decided to use this method as part of and an extension to our current root cause analysis culture , as I believed this would help avoid time lost to chasing red herrings and would improve our post - mortem / lessons learned quality as well .
3 . Application
The particular problem selected was a random , chronic freezing of a front end wafer loading and unloading fab interface for 200 mm wafers into a dielectric application tool . Specifically , the front end robot would randomly freeze in between wafer transfer between loadports , forcing the reliability cycling portion of the test to come to a halt , requiring the technician to manually recover the system . As a modification , I presented observed data ( “ gallery ” ) to a smaller group of manufacturing engineers and technicians ( stakeholders ) , and the process was conducted in a more ad - hoc way , right in the test bay .
4 . Insight
The method yielded several possible paths for us to follow , from errors in the code or failures of the robot ’s vacuum chuck to sags in the power supplies . However , in fact , the key theme arose
from observation of an outlier ! Specifically , this was noticing a redundant feedback message – an acknowledgement of the completion of the event onto which the system froze - seen upon recovery of the system from the fault . This lead us to ask the “ so what ? ” questions which brought us to realize that the message “ pipeline ” was being interrupted , and the robot could not start it ’s next task until receiving a message noting completion of the preceding task . Ultimately , this turned out to be due to a random time syncing error between the serial messaging processor on the indexer pod and the robot controller . Incidentally , this was fixed with a simple 10 millisecond delay - added to the control scripts – to “ pause ” the robot to wait for the confirmation messages before proceeding . This added 10 - ms cycle time was inconsequential to the productivity ( throughput ) of the overall system .
5 . Approach
The biggest benefit from this exercise was seeing the bigger picture in that we need to be reviewing the time synching of our related controls devices , especially for serial - controlled ( albeit legacy ) systems . Questions arise , however , such as “ how will we know when to do this ? ” , “ what is the threshold ? ” , and “ how would we have known to even look for this in the first place ? ” . Thus , the “ takeaway ” for the next application of this mode of mind - mapping shall be to conduct a second round , after the acute root cause is found and addressed . This second round shall attempt to identify the design question for our business process as a whole , specifically how to prevent a recurrence of the systemic gap that lead to the more specific failure mode .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Matteo Cuda"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11409 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : Hiring people ( lawyers , prepositions ) to perform only conciliation hearings in several cities , quickly and at the lowest cost .
Selection : Mind Map , Brainstorming
Apllication : Meeting of several people , with different ideas , to reach a form of materializing . Brainstorming was the best way .
Insight : Opposing and complementary ideas helped to reach the final product , with the model of an APP , similar to UBER . The learning was that I am not married to the idea , some points were discarded , but in the end was very valid this rain of ideas .
Approach : Bring people from different areas , to foster new ideas and further reinforce innovation .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : Hiring people ( lawyers , prepositions ) to perform only conciliation hearings in several cities , quickly and at the lowest cost .
Selection : Mind Map , Brainstorming
Apllication : Meeting of several people , with different ideas , to reach a form of materializing . Brainstorming was the best way .
Insight : Opposing and complementary ideas helped to reach the final product , with the model of an APP , similar to UBER . The learning was that I am not married to the idea , some points were discarded , but in the end was very valid this rain of ideas .
Approach : Bring people from different areas , to foster new ideas and further reinforce innovation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13798 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualisation
Challenge and Selection :
Being tasked with a project of coming up with a ‘ blue ocean ’ idea for the company I work for presented me with an opportunity to apply the design thinking approach for the first time . The industry I work for is a very price competitive environment where services offered are extremely difficult to gain a competitive advantage on , this is what is also known as a ‘ red ocean ’ environment due to all the ‘ blood ’ in the water from aggressive price cutting and high level of competition . A blue ocean idea would bring up something our company could offer that no one else is doing in the industry hence being referred to as a ‘ blue ocean ’ idea – where no one else would be competing . I had been given a young team of 8 members and a timeline of 1 month to come up with some possible suggestions to present to our directors .
As being in the ‘ what is ? ’ stage of the design thinking process I decided to use the Visualisation tool with my team to try and get a deeper understanding of the task / challenge presented . I designed a chart to allow us to gain a better understanding of what is currently being offered in the industry and what we are offering in the industry . Each would be put into its respective section of the chart . This would allow us to know better what it is we are trying to differentiate ourselves from .
Application :
I split the group up into two groups of 4 each with their own chart to fill in their views and insights of what is currently being done by my company and our competitors in the market . I allowed each team to come up with as many views as possible for the 1 hour time frame including a 10min break in the middle to allow a fresh perspective in case things got boring or sluggish after a while . To further mitigate this risk I also mixed up the groups after the 10min break in the middle . I also decided to do this in an outdoor environment to try and increase creativity and comfort .
In each section I included some of the most obvious examples in our industry just to kick start the process .
The activity started with everyone in their groups and then I gave them a short introduction to what we are doing by recapping the task given ( see above in challenge ) and then explaining the ‘ What Is ? ’ Stage we are in ( see course material for the 4 questions in design thinking process ) . I then presented each team with their large prints of the chart divided into the two sections explain above . I gave them the necessary tools ( colour markers and highlighters ) and then gave each group 10min to come up with a way in which they would be going about filling out the decided on information .
After 30min I gave the teams their 10min break and then mixed them up for remainder of the Visualisation Tool activity . When the tasks were completed I then populated the findings into one chart and reviewed with the team by going through similarities and differences in their findings .
Insight and Approach :
The first insight I would like to share is referred to the graphic . Upon their investigations into what is currently offered in the market , both teams had initial opinions on possible ways to create something ‘ blue ocean ’ about an existing service in the market . In the future I would like to add
another section to the graphic for early ideas . As is the inherent ability of the design thinking process to enlighten ideas outside the original problem definition as in the case with the “ Good Kitchen ” , example in Week 1 of the course . This is exactly what happened here . We realised that there is more than enough potential in our exciting services to differentiate to be competing in a ‘ blue ocean ’ environment and a completely new service / product did not need to be created as initially perceived .
Also splitting up the groups at the half way pointed caused some delay as the groups had slightly different ways about going about their tasks . The one group had appointed once scribe to fill out their ideas and the other just shared the role , for example . This needed to be cleared up again before they could continue when getting back .
The content provided was very uniform between the two groups , as was expected because the industry has very obvious services which are currently being provided . The most impressive thing about using this tool was its ability to enlighten us on existing opportunities just by going deeper into the ‘ what is ? ’ situation and therefor redefining our scope of the challenge by changing it from coming up with a new ‘ blue ocean ’ service to changing existing ‘ red ocean ’ services to ‘ blue ocean ’ ones .
I will most definitely continue to use the tool of visualisation for my ‘ what if ? ’ stage of the design thinking process and I look forward to going through the rest of the stages in the process and utilising the other proposed tools in the material .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualisation
Challenge and Selection :
Being tasked with a project of coming up with a ‘ blue ocean ’ idea for the company I work for presented me with an opportunity to apply the design thinking approach for the first time . The industry I work for is a very price competitive environment where services offered are extremely difficult to gain a competitive advantage on , this is what is also known as a ‘ red ocean ’ environment due to all the ‘ blood ’ in the water from aggressive price cutting and high level of competition . A blue ocean idea would bring up something our company could offer that no one else is doing in the industry hence being referred to as a ‘ blue ocean ’ idea – where no one else would be competing . I had been given a young team of 8 members and a timeline of 1 month to come up with some possible suggestions to present to our directors .
As being in the ‘ what is ? ’ stage of the design thinking process I decided to use the Visualisation tool with my team to try and get a deeper understanding of the task / challenge presented . I designed a chart to allow us to gain a better understanding of what is currently being offered in the industry and what we are offering in the industry . Each would be put into its respective section of the chart . This would allow us to know better what it is we are trying to differentiate ourselves from .
Application :
I split the group up into two groups of 4 each with their own chart to fill in their views and insights of what is currently being done by my company and our competitors in the market . I allowed each team to come up with as many views as possible for the 1 hour time frame including a 10min break in the middle to allow a fresh perspective in case things got boring or sluggish after a while . To further mitigate this risk I also mixed up the groups after the 10min break in the middle . I also decided to do this in an outdoor environment to try and increase creativity and comfort .
In each section I included some of the most obvious examples in our industry just to kick start the process .
The activity started with everyone in their groups and then I gave them a short introduction to what we are doing by recapping the task given ( see above in challenge ) and then explaining the ‘ What Is ? ’ Stage we are in ( see course material for the 4 questions in design thinking process ) . I then presented each team with their large prints of the chart divided into the two sections explain above . I gave them the necessary tools ( colour markers and highlighters ) and then gave each group 10min to come up with a way in which they would be going about filling out the decided on information .
After 30min I gave the teams their 10min break and then mixed them up for remainder of the Visualisation Tool activity . When the tasks were completed I then populated the findings into one chart and reviewed with the team by going through similarities and differences in their findings .
Insight and Approach :
The first insight I would like to share is referred to the graphic . Upon their investigations into what is currently offered in the market , both teams had initial opinions on possible ways to create something ‘ blue ocean ’ about an existing service in the market . In the future I would like to add
another section to the graphic for early ideas . As is the inherent ability of the design thinking process to enlighten ideas outside the original problem definition as in the case with the “ Good Kitchen ” , example in Week 1 of the course . This is exactly what happened here . We realised that there is more than enough potential in our exciting services to differentiate to be competing in a ‘ blue ocean ’ environment and a completely new service / product did not need to be created as initially perceived .
Also splitting up the groups at the half way pointed caused some delay as the groups had slightly different ways about going about their tasks . The one group had appointed once scribe to fill out their ideas and the other just shared the role , for example . This needed to be cleared up again before they could continue when getting back .
The content provided was very uniform between the two groups , as was expected because the industry has very obvious services which are currently being provided . The most impressive thing about using this tool was its ability to enlighten us on existing opportunities just by going deeper into the ‘ what is ? ’ situation and therefor redefining our scope of the challenge by changing it from coming up with a new ‘ blue ocean ’ service to changing existing ‘ red ocean ’ services to ‘ blue ocean ’ ones .
I will most definitely continue to use the tool of visualisation for my ‘ what if ? ’ stage of the design thinking process and I look forward to going through the rest of the stages in the process and utilising the other proposed tools in the material .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10132 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
I was hired as a consultant by a small event ticketing platform to help them find ways to increase their revenue . And just like any other company we came up with a business plan : One to increase revenue by amping up the marketing , especially on social media and to onboard more clients . We pumped in a lot of money into it . This plan was based purely on assumptions and data and it did not necessarily help us reach the targets we were aiming at . After a lot of brainstorming , we decided to venture into organising events alongside being a ticketing platform , and we organised 2 small events - one a party and another a day fest . What exactly is a learning launch ? A learning launch is basically an experiment to see if a particular idea might work or not . And that is exactly what we did with those two events- test the waters of event organising .
Application
Following our social media marketing and meetings with clients and customers , we realised that people had started associated “ a good time ” with the name of the company that the company had created a name for itself within the events industry . And so the idea we came up with was to start a whole division of the company focusing on organising a big event once every few months . However , first it was important to test it out as it was a small start up and had limited resources that needed to be used wisely . So instead of hiring a planner or outsourcing any of the work we did it all ourselves and hosted a small themed party at a local club . It was a raging success . We got the chance to speak with many people at the event and realised that while there are plenty of parties happening around the city , not many fun events happen during the day . And so we decide the next step would be to test that out . We organised the city ’s first Extravaganza for Dogs , keeping it real small . People would buy tickets and come with their dogs to ejoy some games , good food and just have a good time . This again turned out to be a huge success and in the subsequent years became one of the biggest Carnivals in the city .
Insight and Approach
Now , we have an entire department within the firm , only tasked with organising large scale events once every few months like during various festivals and even otherwise . Hosting the 2 small events helped us realise that there was a whole market out there just waiting for us . Although it started off as just a ticketing platform , the marketing on social media had helped to establish the firm as a big name in the parties and events industry and played a huge role in why people were interested in attending our events . While we had originally only been thinking about how to increase ticket sales , venturing out and trying out something new resulted in a big impact on the company ’s revenue .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
I was hired as a consultant by a small event ticketing platform to help them find ways to increase their revenue . And just like any other company we came up with a business plan : One to increase revenue by amping up the marketing , especially on social media and to onboard more clients . We pumped in a lot of money into it . This plan was based purely on assumptions and data and it did not necessarily help us reach the targets we were aiming at . After a lot of brainstorming , we decided to venture into organising events alongside being a ticketing platform , and we organised 2 small events - one a party and another a day fest . What exactly is a learning launch ? A learning launch is basically an experiment to see if a particular idea might work or not . And that is exactly what we did with those two events- test the waters of event organising .
Application
Following our social media marketing and meetings with clients and customers , we realised that people had started associated “ a good time ” with the name of the company that the company had created a name for itself within the events industry . And so the idea we came up with was to start a whole division of the company focusing on organising a big event once every few months . However , first it was important to test it out as it was a small start up and had limited resources that needed to be used wisely . So instead of hiring a planner or outsourcing any of the work we did it all ourselves and hosted a small themed party at a local club . It was a raging success . We got the chance to speak with many people at the event and realised that while there are plenty of parties happening around the city , not many fun events happen during the day . And so we decide the next step would be to test that out . We organised the city ’s first Extravaganza for Dogs , keeping it real small . People would buy tickets and come with their dogs to ejoy some games , good food and just have a good time . This again turned out to be a huge success and in the subsequent years became one of the biggest Carnivals in the city .
Insight and Approach
Now , we have an entire department within the firm , only tasked with organising large scale events once every few months like during various festivals and even otherwise . Hosting the 2 small events helped us realise that there was a whole market out there just waiting for us . Although it started off as just a ticketing platform , the marketing on social media had helped to establish the firm as a big name in the parties and events industry and played a huge role in why people were interested in attending our events . While we had originally only been thinking about how to increase ticket sales , venturing out and trying out something new resulted in a big impact on the company ’s revenue .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14157 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mindmapping
Designing for learning spaces is a whole new challenge I faced when I first embarked on my internship journey . Instead of just straight up jumping into the design , we relied on the process of design thinking . Human - centered design was the best approach to this project . Instead of relying on our perspective , we had to know what do the actual users think of the provided space , and what opportunities do they see . Through that , the design will then benefit the current users , mainly consisting of students and lecturers .
The first stage was researching on classroom design . Second stage was conducting interviews with various stakeholders . Thirdly was extracting insights . Now this is where mind - mapping comes in . We had a large group of data , from the various interviews that we conducted . The data was also all over the place , which did not help us at all in our design ideation . We then turned to mind - mapping . This helped us to organise the insights . Through that , we were able to see the basic pattern , and the similarities and differences . For example , many interviewees mentioned faulty power sockets , which quickly moved up to be one of our main priorities . Other similar insights were more focused on how the current furniture is not beneficial and how the atmosphere and dull and boring .
Unlike before , when our data was all strewn over , mind - mapping them , gave us a much better insight on what users want . This later helped us in coming up with the design guidelines and criteria , and finally in crafting the final design . We also were able to focus on themes that the users find most relevant and important . Through this tool , I believe that all our team members were also on the same page . Before , we all had different ideas , different solutions that we wanted to implement . This resulted in our design proposals to be incoherent , with no definite language . However , now , we are aware of the main design intent , which causes our proposals to be more in line with each other .
One thing that I might do differently is to compile these insights as a team , instead of personally doing it myself only . Currently , I was the only one who was working on the mind - mapping , which is a disadvantage as the themes and compilations are mainly based on my understanding and perspectives . As a team , there would be more inputs from others , which would further be able to refine the insights .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mindmapping
Designing for learning spaces is a whole new challenge I faced when I first embarked on my internship journey . Instead of just straight up jumping into the design , we relied on the process of design thinking . Human - centered design was the best approach to this project . Instead of relying on our perspective , we had to know what do the actual users think of the provided space , and what opportunities do they see . Through that , the design will then benefit the current users , mainly consisting of students and lecturers .
The first stage was researching on classroom design . Second stage was conducting interviews with various stakeholders . Thirdly was extracting insights . Now this is where mind - mapping comes in . We had a large group of data , from the various interviews that we conducted . The data was also all over the place , which did not help us at all in our design ideation . We then turned to mind - mapping . This helped us to organise the insights . Through that , we were able to see the basic pattern , and the similarities and differences . For example , many interviewees mentioned faulty power sockets , which quickly moved up to be one of our main priorities . Other similar insights were more focused on how the current furniture is not beneficial and how the atmosphere and dull and boring .
Unlike before , when our data was all strewn over , mind - mapping them , gave us a much better insight on what users want . This later helped us in coming up with the design guidelines and criteria , and finally in crafting the final design . We also were able to focus on themes that the users find most relevant and important . Through this tool , I believe that all our team members were also on the same page . Before , we all had different ideas , different solutions that we wanted to implement . This resulted in our design proposals to be incoherent , with no definite language . However , now , we are aware of the main design intent , which causes our proposals to be more in line with each other .
One thing that I might do differently is to compile these insights as a team , instead of personally doing it myself only . Currently , I was the only one who was working on the mind - mapping , which is a disadvantage as the themes and compilations are mainly based on my understanding and perspectives . As a team , there would be more inputs from others , which would further be able to refine the insights .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18480 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | STORYTELLING
1 . Challenge
I m an entrepreneur ; I work by myself as a consultant helping familiar companies to discover and apply their real purpose . Most of familiar companies provide their services or sells their products just to get money ; however , they do not always know their real purpose behind what they do . Sometimes only the owner knows the purpose of the company but it has not been transmitted to all the employees , so people go to the office and do their functions just because of the salary they received at the end of the month . Employees do not enjoy being at the office because they are not connected with the purpose of the company . And when employees are not connected , they do not contribute to the company growth . In this sense , most of familiar companies lose great potential employees because as soon as they get bored , they start looking for new opportunities in other companies . Every time that I talk to the General Managers / owners of the company about the importance of having and living the purpose of the company ; they do not understand . It ’s difficult for them to understand the importance of having a purpose and the impacts that it has on employees . Selection In order to explain and to get connected with my clients ( General Managers / owners of familiar companies ) I use storytelling because this technique allows me to get connected with my clients thought a real story and helps me to find solutions and actions to help the company not only to maintain the talent but also to increase their revenues with personal committed to the results . Application The story I use is the following . This is a real story of myself : “ One of my clients is Company “ Alpha ” is a familiar entity that prepares and sells pets foods . The last two years they Have faced a setback in their sells . But the owners do n’t know the reason . Every time most people buy pets and threats them like family . Why they do n’t buy Alpha´s pet food anymore ? Whey I met the owners I started to find out what were the reasons that motivate them to start the business . They always used to respond that it ’s a good industry and will allow them to earn money . However , through my findings I discovered they love their dog PO - PO and they are willing to do whatever it takes to make their beloved PO - PO live longer . This is the reason why they started to prepare natural food for dogs ; this is the real purpose of the company “ Make your pet live longer ” . As soon as we discover the purpose , we communicate to all employees and clients and the sells got higher than ever .
Its not the same to work for a company that sells pets food rather than working for a company that make pet lives longer . All employees and customers are 100 % connected to the purpose of the company ” . Insight As soon as I use the storytelling , the familiar companies I work with , seems their selves reflected on the story and want to discover their real purpose to get connected with employees and customers . Approach : As a human being We are full of stories . Since next time I will be attempt to quotidian stories in order to use them every time I talk to clients . Its more effective to tell a real story rather than just be theorical , because stories allow us to connect with people .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: STORYTELLING
1 . Challenge
I m an entrepreneur ; I work by myself as a consultant helping familiar companies to discover and apply their real purpose . Most of familiar companies provide their services or sells their products just to get money ; however , they do not always know their real purpose behind what they do . Sometimes only the owner knows the purpose of the company but it has not been transmitted to all the employees , so people go to the office and do their functions just because of the salary they received at the end of the month . Employees do not enjoy being at the office because they are not connected with the purpose of the company . And when employees are not connected , they do not contribute to the company growth . In this sense , most of familiar companies lose great potential employees because as soon as they get bored , they start looking for new opportunities in other companies . Every time that I talk to the General Managers / owners of the company about the importance of having and living the purpose of the company ; they do not understand . It ’s difficult for them to understand the importance of having a purpose and the impacts that it has on employees . Selection In order to explain and to get connected with my clients ( General Managers / owners of familiar companies ) I use storytelling because this technique allows me to get connected with my clients thought a real story and helps me to find solutions and actions to help the company not only to maintain the talent but also to increase their revenues with personal committed to the results . Application The story I use is the following . This is a real story of myself : “ One of my clients is Company “ Alpha ” is a familiar entity that prepares and sells pets foods . The last two years they Have faced a setback in their sells . But the owners do n’t know the reason . Every time most people buy pets and threats them like family . Why they do n’t buy Alpha´s pet food anymore ? Whey I met the owners I started to find out what were the reasons that motivate them to start the business . They always used to respond that it ’s a good industry and will allow them to earn money . However , through my findings I discovered they love their dog PO - PO and they are willing to do whatever it takes to make their beloved PO - PO live longer . This is the reason why they started to prepare natural food for dogs ; this is the real purpose of the company “ Make your pet live longer ” . As soon as we discover the purpose , we communicate to all employees and clients and the sells got higher than ever .
Its not the same to work for a company that sells pets food rather than working for a company that make pet lives longer . All employees and customers are 100 % connected to the purpose of the company ” . Insight As soon as I use the storytelling , the familiar companies I work with , seems their selves reflected on the story and want to discover their real purpose to get connected with employees and customers . Approach : As a human being We are full of stories . Since next time I will be attempt to quotidian stories in order to use them every time I talk to clients . Its more effective to tell a real story rather than just be theorical , because stories allow us to connect with people .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17430 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Having worked as a software product manager , it was always challenging to explain new
product features to other stakeholders from various backgrounds such as engineering , design ,
marketing , sales , and even from other companies . Especially , it becomes much more difficult to
explain only in verbal communication if the product is completely new .
About a year ago , I led a small group of engineers and product managers to build a new
mobile software , collaborating with a 3rd party partner . The most challenging work was organizing
discussions between the two teams from two different companies to come up with product
requirements before actually starting development process . Since most of discussions took place
remotely via conference call system , it was very hard to understand each other . A few weeks later ,
I really felt that we needed to use visual thinking method to be more engaged and move faster .
I think visual thinking method , the visualization tool as per the lecture , is very strong in
terms of having everyone be in the same page immediately . The most important fact is that
visualization is not fancy drawing or painting skills , but just a handy tool for everyone who wants
to express their idea in front of others , because the only thing we need is a pen to draw some lines ,
and sometimes letters as well . For example , just drawing flow charts and diagrams usually helps a
lot even when I do small group meetings every day . It means that everyone can visualize their
thoughts easily in a few seconds , and I believe most of us already think visually at least in our own
brain .
Therefore , I applied the visualization to my project , meaning that I first outlined and shared
the end - to - end user journey just with a simple flow chart so that everyone in the teams could
understand how the new service exactly would be used from the users ’ perspective . The visualization
tool was really helpful for people to understand the concept of the new product , eventually boosting
the collaboration to build more enhanced idea on top of my visualized flow chart . In other words ,
visual thinking process is beneficial not only for making the team more efficient , but also for
enriching the entire product design(design thinking ) process itself .
A key takeaway from this experience is that the more we apply the visualization tool into
the product development process , the more ideas the team could get to build a better product and
to solve the problem more efficiently . Therefore , I strongly believe the visualization has to be utilized
in the every process of design thinking process from the start to the end ; what is , what if , what
wows , what works .
I do n’t think there is much objection to use more visualization tool for designing ; and thus
I could not come up with any alternative to the visualization . As a result , I would try my best think
out loud visually whenever I feel I need the tool while working as a product manager in the future .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Having worked as a software product manager , it was always challenging to explain new
product features to other stakeholders from various backgrounds such as engineering , design ,
marketing , sales , and even from other companies . Especially , it becomes much more difficult to
explain only in verbal communication if the product is completely new .
About a year ago , I led a small group of engineers and product managers to build a new
mobile software , collaborating with a 3rd party partner . The most challenging work was organizing
discussions between the two teams from two different companies to come up with product
requirements before actually starting development process . Since most of discussions took place
remotely via conference call system , it was very hard to understand each other . A few weeks later ,
I really felt that we needed to use visual thinking method to be more engaged and move faster .
I think visual thinking method , the visualization tool as per the lecture , is very strong in
terms of having everyone be in the same page immediately . The most important fact is that
visualization is not fancy drawing or painting skills , but just a handy tool for everyone who wants
to express their idea in front of others , because the only thing we need is a pen to draw some lines ,
and sometimes letters as well . For example , just drawing flow charts and diagrams usually helps a
lot even when I do small group meetings every day . It means that everyone can visualize their
thoughts easily in a few seconds , and I believe most of us already think visually at least in our own
brain .
Therefore , I applied the visualization to my project , meaning that I first outlined and shared
the end - to - end user journey just with a simple flow chart so that everyone in the teams could
understand how the new service exactly would be used from the users ’ perspective . The visualization
tool was really helpful for people to understand the concept of the new product , eventually boosting
the collaboration to build more enhanced idea on top of my visualized flow chart . In other words ,
visual thinking process is beneficial not only for making the team more efficient , but also for
enriching the entire product design(design thinking ) process itself .
A key takeaway from this experience is that the more we apply the visualization tool into
the product development process , the more ideas the team could get to build a better product and
to solve the problem more efficiently . Therefore , I strongly believe the visualization has to be utilized
in the every process of design thinking process from the start to the end ; what is , what if , what
wows , what works .
I do n’t think there is much objection to use more visualization tool for designing ; and thus
I could not come up with any alternative to the visualization . As a result , I would try my best think
out loud visually whenever I feel I need the tool while working as a product manager in the future .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14137 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Selection I consider that the visualization tool is the most accurate to reflect and solve in a tangible and concrete way a certain situation or problem in a company , in this case I will explain a brief work scenario in which I applied this design tool ; A major conflict that we currently have in the insurance company is the inability on the part of our employees to carry out the sale of certain assistances that may be small in income but that in volume together with other assistances represent a great profitability for the company . Application Our primary objective will be to increase the sales of the home assistance project and the awareness of the project by insurance executives . In order to carry out this improvement , we apply the experimentation with the home assistance project prototype as follows :
1 . Insurance executives were involved in evaluating a list of services
because it is they first - hand who know the needs of clients when asking for this assistance .
2 . A visit to the housewives was developed where the different services of
home assistance were presented that our own executives detailed ( adding and eliminating ) in a list already implemented by the insurance area .
3 . Housewives were asked what they think of these services and if they
would add or remove any from this list and why .
4 . It was possible to create a list according to the needs of the client
( housewives ) since in this way the communication of the executive with the client was improved not only in terms of detailing the services and promoting them , but also the profitability and viability of the assistance to the make it more comprehensive for the customer .
Insight The application turned out to be quite useful since it demonstrated the importance of having those collaborators who are facing the client , since they , through calls , emails , visits , know what type of need a client has and what they are looking for at the time of acquiring any type of insurance therefore I reveal that if this type of tool can be used , proving to be feasible . Approach If one thing I would do differently is to involve those in charge of the household , whether they are fathers or mothers , since nowadays , not only women are listed as heads of the household , but also men , which is why it is important to have their point of view . view and evaluate other needs that they may have in this area or in another type of situation with respect to the insurance area , specifically assistance .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Selection I consider that the visualization tool is the most accurate to reflect and solve in a tangible and concrete way a certain situation or problem in a company , in this case I will explain a brief work scenario in which I applied this design tool ; A major conflict that we currently have in the insurance company is the inability on the part of our employees to carry out the sale of certain assistances that may be small in income but that in volume together with other assistances represent a great profitability for the company . Application Our primary objective will be to increase the sales of the home assistance project and the awareness of the project by insurance executives . In order to carry out this improvement , we apply the experimentation with the home assistance project prototype as follows :
1 . Insurance executives were involved in evaluating a list of services
because it is they first - hand who know the needs of clients when asking for this assistance .
2 . A visit to the housewives was developed where the different services of
home assistance were presented that our own executives detailed ( adding and eliminating ) in a list already implemented by the insurance area .
3 . Housewives were asked what they think of these services and if they
would add or remove any from this list and why .
4 . It was possible to create a list according to the needs of the client
( housewives ) since in this way the communication of the executive with the client was improved not only in terms of detailing the services and promoting them , but also the profitability and viability of the assistance to the make it more comprehensive for the customer .
Insight The application turned out to be quite useful since it demonstrated the importance of having those collaborators who are facing the client , since they , through calls , emails , visits , know what type of need a client has and what they are looking for at the time of acquiring any type of insurance therefore I reveal that if this type of tool can be used , proving to be feasible . Approach If one thing I would do differently is to involve those in charge of the household , whether they are fathers or mothers , since nowadays , not only women are listed as heads of the household , but also men , which is why it is important to have their point of view . view and evaluate other needs that they may have in this area or in another type of situation with respect to the insurance area , specifically assistance .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16921 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHALLENGE :
Due to this ongoing pandemic of coronavirus . The academics is forced to move online for safety of the students and teachers since social distancing is quiet not possible in schools and also we ca n’t risk the lives of these little budding individuals who are going to be the future of the nation . The problem with moving academics online is more difficult in rural areas then in urban areas due to lack of technology and connectivity and also due to financial difference between the two regions . The students in urban areas have started attending online classes because the services are available to them but the problem is to find a innovative way to keep pupils learning during coronavirus lockdown .
SELECTION OF TOOL :
An innovative way to continue academics during lockdown was to use speakers with pre - recorded lessons . This solution was more feasible as every student could get to learn maintaining social distancing in open spaces as speakers can be placed in any open area and could be audible to all at once and also due to less no of students .
APPLICATION :
The teachers used to pre - record lectures and would join students in an open largely spaced area ( Eg- The school ground ) to answer their doubts and watch over them . The speakers were brought on rent through a local shop . The speakers were placed at favorable locations where they were audible to all . Children would gather round and start their lesson . The speakers were kept on chairs . When it is turned on , students would repeat and learn , narrate
stories , recite poems . The speaker was like a teacher for the students . The classes included English language lessons , social skills and also the regular school curriculum . The students would come hurriedly bring their notebooks and textbooks along with them and also they were joined by their siblings such was the level of enthusiasm , passion and excitement among the students . Circles were marked for social distancing . The teachers and students strictly observed social distancing protocols . This all was possible due to small amount of students .
INSIGHT :
The coronavirus pandemic has hugely disrupted education across the globe . This was an innovative way so that students continue their education during such difficult time as well and this pandemic would not put a break in their education and development . As schools were closed for much longer time . And for children who live in rural areas without access to electricity , laptops , net connectivity etc this was an important step undertaken by the local education institutes and NGO to continue education for these children . Showing that where there ’s a will to learn , there ’s a way .
APPROACH :
A way of improvement of current tool could be using Audio and Video lectures instead of just audio lectures . These audio and videos lectures would be shown on projection screen . The teachers could also use PPTs , add images , videos etc for better understanding of topic . Audio and Video lecture would be more feasible as they have far less limitations than just audio lectures .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLENGE :
Due to this ongoing pandemic of coronavirus . The academics is forced to move online for safety of the students and teachers since social distancing is quiet not possible in schools and also we ca n’t risk the lives of these little budding individuals who are going to be the future of the nation . The problem with moving academics online is more difficult in rural areas then in urban areas due to lack of technology and connectivity and also due to financial difference between the two regions . The students in urban areas have started attending online classes because the services are available to them but the problem is to find a innovative way to keep pupils learning during coronavirus lockdown .
SELECTION OF TOOL :
An innovative way to continue academics during lockdown was to use speakers with pre - recorded lessons . This solution was more feasible as every student could get to learn maintaining social distancing in open spaces as speakers can be placed in any open area and could be audible to all at once and also due to less no of students .
APPLICATION :
The teachers used to pre - record lectures and would join students in an open largely spaced area ( Eg- The school ground ) to answer their doubts and watch over them . The speakers were brought on rent through a local shop . The speakers were placed at favorable locations where they were audible to all . Children would gather round and start their lesson . The speakers were kept on chairs . When it is turned on , students would repeat and learn , narrate
stories , recite poems . The speaker was like a teacher for the students . The classes included English language lessons , social skills and also the regular school curriculum . The students would come hurriedly bring their notebooks and textbooks along with them and also they were joined by their siblings such was the level of enthusiasm , passion and excitement among the students . Circles were marked for social distancing . The teachers and students strictly observed social distancing protocols . This all was possible due to small amount of students .
INSIGHT :
The coronavirus pandemic has hugely disrupted education across the globe . This was an innovative way so that students continue their education during such difficult time as well and this pandemic would not put a break in their education and development . As schools were closed for much longer time . And for children who live in rural areas without access to electricity , laptops , net connectivity etc this was an important step undertaken by the local education institutes and NGO to continue education for these children . Showing that where there ’s a will to learn , there ’s a way .
APPROACH :
A way of improvement of current tool could be using Audio and Video lectures instead of just audio lectures . These audio and videos lectures would be shown on projection screen . The teachers could also use PPTs , add images , videos etc for better understanding of topic . Audio and Video lecture would be more feasible as they have far less limitations than just audio lectures .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20774 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection Beescoop Logistics ( beta programme ) – Learning Launch Tool
Challenge
For a small logistics company called Beescoop who ’s operation is dependent on freelance drivers with the target audience being individuals requiring delivery of goods and/or relocating from one place to another we had a challenge of matching drivers to customers . Not being in control of the driver ’s actions or personal schedules meant one driver could be assigned a job while personally having a different job which led to delays and dissatisfied customers . Because a job was already taken on - delay measures for reassigning drivers were not put in place as well as means of communication throughout our platform .
With communication being between the client and the driver , personally we had no records to look back on and therefore were unaware of the stress our customers were facing and how we could help them . This also meant we had no data to perform thorough research on to improve our customer service and meet new customer demands as well as come up with innovative ideas .
Selection
We chose to use the Learning Launch Tool . With the learning launch tool , we can test out new features and tools with our customers and get feedback from them so we can decide on whether or not it is worth the effort to scale or not . In - order to accomplish this , we made use of the ethnographic tool as well . We are dealing with customers who are going through different experiences and with different needs and requirements . Before we can test any feature , we must learn what it is our customers are really experiencing .
We also made use of the Mind Mapping tool , our customers are providing use with data , we need to gather that data , find patterns and insights from it so we can decide which features to put in on Learning Launch sprints ( small releases to test features ) .
By making use of the Learning Launch Tool , we can roll out small features ( i.e. messaging feature , community , etc . ) and get results on how they make use of it and whether we can integrate into our next release for all the customers . For example , during one of the beta programme , we added an inbox feature where a customer can directly contact a driver within the platform . This beta test ran for two weeks , and all our customers and drivers were making full use of it and therefore we have scaled and customers are making full use of it .
Application
We made use of Learning Launch by initiating a beta programme and sent invitations to our clients for them to sign up . Here , they can give out suggestions as to what it is , they would like changed , get likes and reaction from other customers as well as communicate or comment on the requested changes . This provides us with a base to initiate our “ What is ” research and a community for our customers to engage .
By making use of Mind mapping , we can extract the patterns on the data gathered from the beta programme and feedback from customers ( such as the request for drivers to be changed during delay ) . From then , we generate the possible best solution ( like drivers near me or available driver list select ) to incorporate the requests brought forward while in the same time creating criteria customers were not aware of before ( innovate ) .
Once we have decided on the design criteria , we then come up with possible design solutions . From the solutions gathered , we categories them in our “ What Wow Zone ” to perfectly identify those that align with our current capabilities , business model and address what customers want ( in the case of driver delay , we decided to allow a user to select a new available driver , driver near me is our of current budget as it requires mapping and contracts ) .
Solutions which satisfy the conditions are then categorized as our “ wow solutions ” and are prioritized and are put in line for the next beta release for customers to try out and give feedback .
Insight & Approach
By initiating the beta programme and thus making full use of the Learning Launch Tool , I have noticed that there are features which I personally might think are great and fantastic only to find out they are not as great for the customers ( confirmation bias ) .
Our customers can now , on their own find problems and provide solutions . For example , when some are giving suggestion , some are pointing our errors while others reply to correct other customers .
By combining this with Mind Mapping , we are looking to making the beta programme community portal public to registered users . That we ’ll allow all our customers to look up solutions , help other customers and provide feedback . We have noted that customers requesting collection / delivery are in a hurry and we have therefore decided to integrate the portal into the App itself for fast easy access .
To enhance our use of the Learning Launch tool , we place to do a pre - beta release . Here we do not release an actual feature but rather a simulation of the feature , where users will see how the feature will work . This help reduces the strain on the development as well as the number of small features to release and at the same time save costs on resources .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection Beescoop Logistics ( beta programme ) – Learning Launch Tool
Challenge
For a small logistics company called Beescoop who ’s operation is dependent on freelance drivers with the target audience being individuals requiring delivery of goods and/or relocating from one place to another we had a challenge of matching drivers to customers . Not being in control of the driver ’s actions or personal schedules meant one driver could be assigned a job while personally having a different job which led to delays and dissatisfied customers . Because a job was already taken on - delay measures for reassigning drivers were not put in place as well as means of communication throughout our platform .
With communication being between the client and the driver , personally we had no records to look back on and therefore were unaware of the stress our customers were facing and how we could help them . This also meant we had no data to perform thorough research on to improve our customer service and meet new customer demands as well as come up with innovative ideas .
Selection
We chose to use the Learning Launch Tool . With the learning launch tool , we can test out new features and tools with our customers and get feedback from them so we can decide on whether or not it is worth the effort to scale or not . In - order to accomplish this , we made use of the ethnographic tool as well . We are dealing with customers who are going through different experiences and with different needs and requirements . Before we can test any feature , we must learn what it is our customers are really experiencing .
We also made use of the Mind Mapping tool , our customers are providing use with data , we need to gather that data , find patterns and insights from it so we can decide which features to put in on Learning Launch sprints ( small releases to test features ) .
By making use of the Learning Launch Tool , we can roll out small features ( i.e. messaging feature , community , etc . ) and get results on how they make use of it and whether we can integrate into our next release for all the customers . For example , during one of the beta programme , we added an inbox feature where a customer can directly contact a driver within the platform . This beta test ran for two weeks , and all our customers and drivers were making full use of it and therefore we have scaled and customers are making full use of it .
Application
We made use of Learning Launch by initiating a beta programme and sent invitations to our clients for them to sign up . Here , they can give out suggestions as to what it is , they would like changed , get likes and reaction from other customers as well as communicate or comment on the requested changes . This provides us with a base to initiate our “ What is ” research and a community for our customers to engage .
By making use of Mind mapping , we can extract the patterns on the data gathered from the beta programme and feedback from customers ( such as the request for drivers to be changed during delay ) . From then , we generate the possible best solution ( like drivers near me or available driver list select ) to incorporate the requests brought forward while in the same time creating criteria customers were not aware of before ( innovate ) .
Once we have decided on the design criteria , we then come up with possible design solutions . From the solutions gathered , we categories them in our “ What Wow Zone ” to perfectly identify those that align with our current capabilities , business model and address what customers want ( in the case of driver delay , we decided to allow a user to select a new available driver , driver near me is our of current budget as it requires mapping and contracts ) .
Solutions which satisfy the conditions are then categorized as our “ wow solutions ” and are prioritized and are put in line for the next beta release for customers to try out and give feedback .
Insight & Approach
By initiating the beta programme and thus making full use of the Learning Launch Tool , I have noticed that there are features which I personally might think are great and fantastic only to find out they are not as great for the customers ( confirmation bias ) .
Our customers can now , on their own find problems and provide solutions . For example , when some are giving suggestion , some are pointing our errors while others reply to correct other customers .
By combining this with Mind Mapping , we are looking to making the beta programme community portal public to registered users . That we ’ll allow all our customers to look up solutions , help other customers and provide feedback . We have noted that customers requesting collection / delivery are in a hurry and we have therefore decided to integrate the portal into the App itself for fast easy access .
To enhance our use of the Learning Launch tool , we place to do a pre - beta release . Here we do not release an actual feature but rather a simulation of the feature , where users will see how the feature will work . This help reduces the strain on the development as well as the number of small features to release and at the same time save costs on resources .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13994 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge & Selection
Storytelling is a tool that can be used everywhere ( different aspects of life ) . I am a first - year student and we have a society in our college named “ Bissau - Guinean football federation ” which is for helping out children living in slums , such as educating them on important topics for eg . menstruation , girls safety , things they should always share with their parents , digital literacy and basic English so that they can easily write and speak . The most challenging thing our team face is conveying our message since these kids are too young and innocent and have no medium to learn ( because of excess poverty ) we have to find out new ways to educate them and create awareness . Application
To combat this problem we have used storytelling as our most important tool because when you tell kids some story with the help of some props and presentations it like a miracle . We always used a character with which these kids feel connected emotionally and mentally after knowing their routine and background we come out with our Story with characters of their age and thoughts . Like , for explaining to them about self - hygiene and menstruation we told them a story about a girl named ‘ Rani ’ who was not aware of Puberty and why her body was changing while she was growing , she uses to see herself in the mirror and think about it and with the help of such stories we use to explain about the whole cycle . Also showing them a short film or a presentation so that they can know the gist of facts . Approach & Insights
Storytelling hence is a great tool , “ it works really well ! ! ” We have always passed in creating awareness with the help of stories , we have always received positive feedback . And kids come to us with more excitement and want to know more and learn new things which are our main goal ( Target ) to teach them , protect them so that they can earn a living . This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . I have a design background , but I ended up as an entrepreneur in business . I had no idea this would ever be considered an asset , but I am so very grateful that it is !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge & Selection
Storytelling is a tool that can be used everywhere ( different aspects of life ) . I am a first - year student and we have a society in our college named “ Bissau - Guinean football federation ” which is for helping out children living in slums , such as educating them on important topics for eg . menstruation , girls safety , things they should always share with their parents , digital literacy and basic English so that they can easily write and speak . The most challenging thing our team face is conveying our message since these kids are too young and innocent and have no medium to learn ( because of excess poverty ) we have to find out new ways to educate them and create awareness . Application
To combat this problem we have used storytelling as our most important tool because when you tell kids some story with the help of some props and presentations it like a miracle . We always used a character with which these kids feel connected emotionally and mentally after knowing their routine and background we come out with our Story with characters of their age and thoughts . Like , for explaining to them about self - hygiene and menstruation we told them a story about a girl named ‘ Rani ’ who was not aware of Puberty and why her body was changing while she was growing , she uses to see herself in the mirror and think about it and with the help of such stories we use to explain about the whole cycle . Also showing them a short film or a presentation so that they can know the gist of facts . Approach & Insights
Storytelling hence is a great tool , “ it works really well ! ! ” We have always passed in creating awareness with the help of stories , we have always received positive feedback . And kids come to us with more excitement and want to know more and learn new things which are our main goal ( Target ) to teach them , protect them so that they can earn a living . This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . I have a design background , but I ended up as an entrepreneur in business . I had no idea this would ever be considered an asset , but I am so very grateful that it is !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10846 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge :
The lives of many people today depend on the activity and use of public transport in their daily lives . In big cities , like Chicago and New York City , public transport such as buses and metro are being used because of its reliability , availability and price . However , public transport is not quite as hygienic , comfortable and most of the time is crowded so you have to wait for another bus , metro stop to check if you are capable to use it . My challenge is to optimize the vehicular flow , such as the occupation of spaces , of public transport through the use of computer technologies .
Selection :
I will use the storytelling method . I chose the storytelling method because I feel that the problems , I presented can be related to anyone who has used public transport . Many , including myself , have witnessed that the way we travel is not the most optimal or the one that saves us the most time . With Storytelling , I can connect and convey this problem through emotional connections instead of seeing people as a user or customer . In this way , it is easier to convey the urgency of this problem , since everyone may feel the need to improve our transportation environment .
Application :
I began to make my story of the history with the transport , especially the buses . First , it starts with history and you relate it to the most basic requirement of the daily life of a person who works in the city , time . Then , I identify the problem from the point of view of the person and not the consumer , for a better support of the storytelling method , I recommend using an additional tool called the empathy map . With this tool , you can categorize people needs , what people think , their priorities and what they like about their vehicle environment .
Insight :
The storytelling method taught me to understand the needs of an environment , to see how to make the necessary connections between the supplier and the consumer . However , they are not just consumers , they are people . In other words , as an innovator , one has to put himself in the other 's shoes to create emotional connections with people who want to improve their quality of life .
Approach :
When I use this tool again , I will try to analyze more data about the community . That is to say , in which environment they live , the concerns they have to have and others . When we have so much data , we can easily find where should we start in a project . With this , we will achieve that our objective is linked in the mind of the person .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge :
The lives of many people today depend on the activity and use of public transport in their daily lives . In big cities , like Chicago and New York City , public transport such as buses and metro are being used because of its reliability , availability and price . However , public transport is not quite as hygienic , comfortable and most of the time is crowded so you have to wait for another bus , metro stop to check if you are capable to use it . My challenge is to optimize the vehicular flow , such as the occupation of spaces , of public transport through the use of computer technologies .
Selection :
I will use the storytelling method . I chose the storytelling method because I feel that the problems , I presented can be related to anyone who has used public transport . Many , including myself , have witnessed that the way we travel is not the most optimal or the one that saves us the most time . With Storytelling , I can connect and convey this problem through emotional connections instead of seeing people as a user or customer . In this way , it is easier to convey the urgency of this problem , since everyone may feel the need to improve our transportation environment .
Application :
I began to make my story of the history with the transport , especially the buses . First , it starts with history and you relate it to the most basic requirement of the daily life of a person who works in the city , time . Then , I identify the problem from the point of view of the person and not the consumer , for a better support of the storytelling method , I recommend using an additional tool called the empathy map . With this tool , you can categorize people needs , what people think , their priorities and what they like about their vehicle environment .
Insight :
The storytelling method taught me to understand the needs of an environment , to see how to make the necessary connections between the supplier and the consumer . However , they are not just consumers , they are people . In other words , as an innovator , one has to put himself in the other 's shoes to create emotional connections with people who want to improve their quality of life .
Approach :
When I use this tool again , I will try to analyze more data about the community . That is to say , in which environment they live , the concerns they have to have and others . When we have so much data , we can easily find where should we start in a project . With this , we will achieve that our objective is linked in the mind of the person .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20818 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Connecting with your audience through Storytelling
Challenge :
In a world were information flows unrestrained in every direction and readers are invaded with articles , tweets , news , jokes , etc … creating relevant content is key . I work in the internal communications team , and even though we have a “ captive audience ” ( our employees ) , engaging them is not assured just by sending the regular newsletter . So the challenge is how to engage associates ( or your captive audience ) and not just bombard them with information : speaking to them about what they want to hear and doing so the way they want to hear it , connecting with their emotions .
As Elisa Cool , VP of Brand development at Contently ; says in her webinar The art of Storytelling – “ Content is what you offer your audience in exchange of their trust ” .
Selection :
I selected the storytelling tool which consists on reaching out to your audience with content that is engaging in the way of a story . Stories are inherent to the human being ; we have been hearing them since we are kids . So , if we can manage to tell a story that relates to the people we are talking to , then is much easier that they pay attention to what we are saying . If the story has an emotional component , it could even start a conversation among your audience , but first of all , it will give your content or your message a chance to be heard .
Here is the link to the webinar “ The Art of Story Telling ” from Contently : https://contently.com/the-art-of- storytelling/?mkt_tok = eyJpIjoiTnpVeE1qQXhOakJqTmpnMiIsInQiOiJzdnFmXC9McmFiM 2hWd0kzdExTVzlmSUlZdE1FVjFhMmFTZDU1U3pmNFBYd3FWVkJhcXJ0WHorcTVXc1R VOXhtT1c1UTR1M0swTHJ4ZGVXOHJiczJCVGJmc2ZxRDJmMFJRV1VtVlQ1V0hqcnM9In 0%3D
Application :
In Mexico ( where I come from and live ) mother´s day is a very important date and of course is celebrated around the country . One of the brands ( Muebles Jamar ) of the company I work for ( Scotiabank ) , speaks directly to mothers , so the internal communication team partner with the Muebles Jamar marketing team , to speak to our company´s associates that where mothers and honor them in this special date . We knew that a congratulations or happy mother ’s day note was not going to be enough . Therefore , we created a special video in which we told the story of 5 associates ( they were mothers of course ) . We interview the associates and ask them what was the most fulfilling and challenging role they play in life , all of them mentioned that being a mother was it . Then we showed them videos of their sons and daughters that we previously and without them knowing recorded , where their kids mentioned what they like and admire the most about their moms . Our mothers where tremendously surprised and cried and laugh when listening what their kids had to say .
The video was deployed on mother ’s day through our internal channels to all our associates as a way to recognize all our employees that where mothers in their special day . Associates really engaged with this emotional video and also , they felt proud to work for an organization that takes the time to honor their associates in this way , and they became more in love with the Muebles Jamar brand , the one responsible for making this possible .
Insight :
In many cases when we deploying content , we want to sell the product or the brand , we want to mention how great it is or how good is it doing on the market place , particularly to our employees ; our captive audience . But in order to be engaging you need to connect with their emotions . In this case , we decided to take mother´s day as an opportunity to honor moms working at the company throughout the true stories and emotions of 5 mothers . Employees related to this easily and quickly , and we were able to touch the hearts of many in the company , because at the end , we all come from a mother , and that is the intersection where the connection was made .
Approach :
For opportunities such as this one , I think I would continue using the same approach with the story telling tool . But creativity is also very important as well as the surprise factor . Therefore , I would change how to present the stories . In this case the story was about the most important role for 5 associates that are also mothers , but for the following mother´s day , the story has to be different with a different approach , in order to keep surprising associates with our storytelling .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Connecting with your audience through Storytelling
Challenge :
In a world were information flows unrestrained in every direction and readers are invaded with articles , tweets , news , jokes , etc … creating relevant content is key . I work in the internal communications team , and even though we have a “ captive audience ” ( our employees ) , engaging them is not assured just by sending the regular newsletter . So the challenge is how to engage associates ( or your captive audience ) and not just bombard them with information : speaking to them about what they want to hear and doing so the way they want to hear it , connecting with their emotions .
As Elisa Cool , VP of Brand development at Contently ; says in her webinar The art of Storytelling – “ Content is what you offer your audience in exchange of their trust ” .
Selection :
I selected the storytelling tool which consists on reaching out to your audience with content that is engaging in the way of a story . Stories are inherent to the human being ; we have been hearing them since we are kids . So , if we can manage to tell a story that relates to the people we are talking to , then is much easier that they pay attention to what we are saying . If the story has an emotional component , it could even start a conversation among your audience , but first of all , it will give your content or your message a chance to be heard .
Here is the link to the webinar “ The Art of Story Telling ” from Contently : https://contently.com/the-art-of- storytelling/?mkt_tok = eyJpIjoiTnpVeE1qQXhOakJqTmpnMiIsInQiOiJzdnFmXC9McmFiM 2hWd0kzdExTVzlmSUlZdE1FVjFhMmFTZDU1U3pmNFBYd3FWVkJhcXJ0WHorcTVXc1R VOXhtT1c1UTR1M0swTHJ4ZGVXOHJiczJCVGJmc2ZxRDJmMFJRV1VtVlQ1V0hqcnM9In 0%3D
Application :
In Mexico ( where I come from and live ) mother´s day is a very important date and of course is celebrated around the country . One of the brands ( Muebles Jamar ) of the company I work for ( Scotiabank ) , speaks directly to mothers , so the internal communication team partner with the Muebles Jamar marketing team , to speak to our company´s associates that where mothers and honor them in this special date . We knew that a congratulations or happy mother ’s day note was not going to be enough . Therefore , we created a special video in which we told the story of 5 associates ( they were mothers of course ) . We interview the associates and ask them what was the most fulfilling and challenging role they play in life , all of them mentioned that being a mother was it . Then we showed them videos of their sons and daughters that we previously and without them knowing recorded , where their kids mentioned what they like and admire the most about their moms . Our mothers where tremendously surprised and cried and laugh when listening what their kids had to say .
The video was deployed on mother ’s day through our internal channels to all our associates as a way to recognize all our employees that where mothers in their special day . Associates really engaged with this emotional video and also , they felt proud to work for an organization that takes the time to honor their associates in this way , and they became more in love with the Muebles Jamar brand , the one responsible for making this possible .
Insight :
In many cases when we deploying content , we want to sell the product or the brand , we want to mention how great it is or how good is it doing on the market place , particularly to our employees ; our captive audience . But in order to be engaging you need to connect with their emotions . In this case , we decided to take mother´s day as an opportunity to honor moms working at the company throughout the true stories and emotions of 5 mothers . Employees related to this easily and quickly , and we were able to touch the hearts of many in the company , because at the end , we all come from a mother , and that is the intersection where the connection was made .
Approach :
For opportunities such as this one , I think I would continue using the same approach with the story telling tool . But creativity is also very important as well as the surprise factor . Therefore , I would change how to present the stories . In this case the story was about the most important role for 5 associates that are also mothers , but for the following mother´s day , the story has to be different with a different approach , in order to keep surprising associates with our storytelling .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10291 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
Our campus organization for Electronics Engineers ( ECE ) strives for academic assistance for the
students . As one of the key officers , we organize events that will help students gain additional knowledge that they might not be able to learn during lectures and also assist them in the courses they are currently taking . And being a student myself , we are attracted and constantly looking for things and events that are interesting - at - first - sight . Not only that , we are also looking for such things that can maintain its interesting side until the end of the program . Traditional knowledge - sharing events ( i.e. seminars ) can be interesting but not catchy to some . With this , to provide creative solutions to aid our fellow Electronics Engineering students with their academic studies became a part of our organization ’s agenda .
In our institution , the culture of seeking help from senior students had developed and somewhat
improved the students ’ performance , especially if the seniors that they asked helped from are close to them . This also became one of the organization ’s agenda , to unite the members comprising from seniors to freshmen .
Selection
The key officers , though informally , chose the Learning Launch tool to see if the ideas they developed
are effective . Before using the tool , the team brainstormed for ideas on the problem on how to assist students in their major academic courses ( Mathematics , Electronics , General Sciences , etc . ) all the while introducing them to the seniors . Learning Launch was used so that different ideas could be experimented on the group of students interested in taking part of the launching of our ideas .
Application
During the brainstorming , it was brought up that peer mentoring has shown its effectiveness to some
students . It was brought up that students learn more when they are comfortable around the instructor . Some factors that increases comfort of the student to the instructor are : the age gap , enthusiasm of the instructor , and his friendliness . And around that time , the culture of the juniors asking assistance from seniors were already around but not prevalent . Thus , for the first school year implementation of Learning Launch , groups were assembled in which each group comprises of at least 2 seniors and 4 lower classmen . Each group has to log the date and time of the peer mentoring session but it was up to the group members of how they will reach out to each other and manage the topics that they can tackle . During this first implementation , I was a participant since I was n’t one of the key officers yet . But at that time , I could say that it was ineffective due to the seniors ’ unresponsiveness , the conflict of schedules , and lack of monitoring from the organizing team .
The following year , it was decided to accommodate as many lower classmen as it takes . There were
brainstorming sessions again regarding the flow of the program . It was then decided that the students or interested participants will be grouped according to their year level . The mentoring sessions and the courses to be tackled or reviewed will be according to the responses of the participants . The seniors were the tutors and were given the courses that they will review to the students . All sessions of all groups were done in a single day , courses having a limited time for review . The three groups – 1st , 2nd and 3rd years – had their sessions in parallel . At a certain time period , three different seniors are teaching 3 different courses , each for the respective groups . And for the next time slot , these tutors will either exchange or be replaced . At this
point , I think the effectiveness was reduced since the ratio of a senior to lower classmen in a group was around 1:20 . Though the purpose of peer mentoring and getting to know the seniors are still present .
Insight
The assigned tool could be effective if implemented properly . For me , this tool helps prove ideas and
experiments that the methods were effective . But along with the implementation of this tool , there must be a strict time management for the experimentation processes , great planning before execution of experiments , and effective manpower management .
From the activity and from the lessons , I realized and learned the importance of your subject ’s needs .
These needs can help generate ideas that can be used to develop interesting and effective experimentations . We wanted our activities to be enticing and helpful to the students .
Approach
I think the Learning Launch best fits this kind of projects of the organization . But perhaps if combined
with the ethnographic tool that can aid us in dwelling deeper in the students ’ specific needs , we can develop better ideas for experimentation . Our Learning Launch relied on our experiences as ordinary students and limited responses from others . We can up our game if we get to know the students on a personal level and generate helpful ideas .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
Our campus organization for Electronics Engineers ( ECE ) strives for academic assistance for the
students . As one of the key officers , we organize events that will help students gain additional knowledge that they might not be able to learn during lectures and also assist them in the courses they are currently taking . And being a student myself , we are attracted and constantly looking for things and events that are interesting - at - first - sight . Not only that , we are also looking for such things that can maintain its interesting side until the end of the program . Traditional knowledge - sharing events ( i.e. seminars ) can be interesting but not catchy to some . With this , to provide creative solutions to aid our fellow Electronics Engineering students with their academic studies became a part of our organization ’s agenda .
In our institution , the culture of seeking help from senior students had developed and somewhat
improved the students ’ performance , especially if the seniors that they asked helped from are close to them . This also became one of the organization ’s agenda , to unite the members comprising from seniors to freshmen .
Selection
The key officers , though informally , chose the Learning Launch tool to see if the ideas they developed
are effective . Before using the tool , the team brainstormed for ideas on the problem on how to assist students in their major academic courses ( Mathematics , Electronics , General Sciences , etc . ) all the while introducing them to the seniors . Learning Launch was used so that different ideas could be experimented on the group of students interested in taking part of the launching of our ideas .
Application
During the brainstorming , it was brought up that peer mentoring has shown its effectiveness to some
students . It was brought up that students learn more when they are comfortable around the instructor . Some factors that increases comfort of the student to the instructor are : the age gap , enthusiasm of the instructor , and his friendliness . And around that time , the culture of the juniors asking assistance from seniors were already around but not prevalent . Thus , for the first school year implementation of Learning Launch , groups were assembled in which each group comprises of at least 2 seniors and 4 lower classmen . Each group has to log the date and time of the peer mentoring session but it was up to the group members of how they will reach out to each other and manage the topics that they can tackle . During this first implementation , I was a participant since I was n’t one of the key officers yet . But at that time , I could say that it was ineffective due to the seniors ’ unresponsiveness , the conflict of schedules , and lack of monitoring from the organizing team .
The following year , it was decided to accommodate as many lower classmen as it takes . There were
brainstorming sessions again regarding the flow of the program . It was then decided that the students or interested participants will be grouped according to their year level . The mentoring sessions and the courses to be tackled or reviewed will be according to the responses of the participants . The seniors were the tutors and were given the courses that they will review to the students . All sessions of all groups were done in a single day , courses having a limited time for review . The three groups – 1st , 2nd and 3rd years – had their sessions in parallel . At a certain time period , three different seniors are teaching 3 different courses , each for the respective groups . And for the next time slot , these tutors will either exchange or be replaced . At this
point , I think the effectiveness was reduced since the ratio of a senior to lower classmen in a group was around 1:20 . Though the purpose of peer mentoring and getting to know the seniors are still present .
Insight
The assigned tool could be effective if implemented properly . For me , this tool helps prove ideas and
experiments that the methods were effective . But along with the implementation of this tool , there must be a strict time management for the experimentation processes , great planning before execution of experiments , and effective manpower management .
From the activity and from the lessons , I realized and learned the importance of your subject ’s needs .
These needs can help generate ideas that can be used to develop interesting and effective experimentations . We wanted our activities to be enticing and helpful to the students .
Approach
I think the Learning Launch best fits this kind of projects of the organization . But perhaps if combined
with the ethnographic tool that can aid us in dwelling deeper in the students ’ specific needs , we can develop better ideas for experimentation . Our Learning Launch relied on our experiences as ordinary students and limited responses from others . We can up our game if we get to know the students on a personal level and generate helpful ideas .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12869 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Assignment Reflection – VISUALISATION
DESIGN THINKING - VISUALIZATION
Challenge
The transfer of production facility for the aerospace product is highly complicated project management activities , especially to the new supplier in the aerospace global business supply chain . The deliverables are not only to manages the product ’s quality and specification but also to meet the local government and international regulations . The development of project management plan for transfer programme deliverables shall be considering the differences such as geographic location , time zone , working culture , communication language , technical specification and quality management system requirements .
The customer is provided with the comprehensive of information and requirements including the legal business contract and General Terms and Agreement . The supplier shall ensure the quality management system and airworthiness requirement are accredited by appropriate the certification body .
All related information will be collated using the suitable programme management tools and visualise in the least waste way to ensure the tasks deployed and monitor at the smooth flow implementation adherence to stakeholders . The accuracy of the information is depending on the stakeholder 's knowledge and experience of subject matters .
The effective objectives and goal definition are crucial to ensure the end customer expectation on quality , cost and on - time delivery for the product and component delivered are strict to be met .
Selection
The visualization is selected because it is a significant tool or methodology to support the complex and comprehensive deliverables and tasks define during the development of project transfer programme planning .
Visualization tools used to establish the least waste way programme plan ( LWWPP ) which all documentation ( such as contracts , specification , customer requirements , etc ) , problem , issues , risks and opportunities have been visualizing highlighted for sharing ideas , issues and concern to all stakeholders as earlier as project business case study .
The following is the logical flow embedded in the visualisation process ,
1 . Preliminary business case assessment . 2 . Pre - project development event breakdown . 3 . Project development design thinking event
4 . Post - project development event scrutiny . 5 . Policy deployment of project planning 6 . Periodically project planning Review .
The tool is using to deep dive for understanding the fidelity of the problem , issues and opportunities . The visualization tools will assist in managing deliverables and tasks progress tracking of transfer programme critical path step by step manner . Without proper visual management , there are very tough to manage the programme deliverables .
All deliverables to be displayed by visual management linkage and flow to the “ Least Waste Way Programme Plan ” ( LWWPP ) to ensure the work breakdown structure are monitor and action smoothly by responsibility stakeholders .
Application
By using the tool , there is a plan for the brainstorming session with the correct background stakeholders who are involving or any interests in the project .
It will be started by organising a sequence of project development event by preparing the Event Scope Sheets embedded by defines the objective and goal .
Each stakeholder and the representatives from the multi - ranks personnel in the organization shall share their concerned on the project during the brainstorming session . This session is to captures each individual concerned in every area of the organisation . There is not a one - time session or event to be held but , follow by a few sessions to clearly defines objectives and goal . The event is recorded and reported in the Lean Event Scope Sheet and Improvement To do list for treatment .
Progress status for deliverables , tasks and risks shall be monitored based on visual Key Performance Indicator identify for each segmentation or stages . The KPI results will be periodically review and deep - dive .
Finally , any conclusion of a success story to be reported in the visual management lesson learnt .
Insight
The visual management for the status of deliverables projects planning given the stakeholder easily to understand the identified issues and potential risks . The visualization tool provides details and a depth understanding of the problem . It is assisting the stakeholder to provide the right solution for the problem and then understanding the tasks to be implemented to resolve the issues .
The challenges about design thinking broadly ,
1 . Involve all level in the organization from bottom to top . The right person with the right
skill at the right time .
2 . Time - consuming to scrutiny the problem , issues , opportunity or concerned . Lengthy
discussion and explanation for clarification before the decision is made .
3 . Where the practices of management cultural are based on status quo , one - way top-
down instruction . It is difficult to adopt the design thinking concept in the organization because leaders are reluctant to commit a two - way interactive communication during deep - dive scrutiny .
Approach
To ensure successfully achieving a goal and objective , the project development event is organising based on the team - building concept ( workshop or laboratory ) rather than an official company meeting .
The participants were provided with the ethical guidelines for the mission to be accomplished on the goal and objectives . The objectives and goal will be disseminated company - wide as programme management policy deployment . The programme management policy to be reviewed by at least once a year to ensure it is alignment with the current market demand .
With the current digitalisation , the electronic display can be used to simulate the processes . There is a lot of software available in the market such as iObeya , iKanban , etc .
By implementation of the digitisation in the process , there will be easier and effective in sharing the information widely and more stakeholders can participate remotely .
This will benefit the organization to work closely with its employees and customer efficient manner toward gathering accurate information for the least waste way of decision making .
Shareef Ahmed .
| EMAIL:
ID_NUM:
NAME_STUDENT: Shareef Ahmed
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Assignment Reflection – VISUALISATION
DESIGN THINKING - VISUALIZATION
Challenge
The transfer of production facility for the aerospace product is highly complicated project management activities , especially to the new supplier in the aerospace global business supply chain . The deliverables are not only to manages the product ’s quality and specification but also to meet the local government and international regulations . The development of project management plan for transfer programme deliverables shall be considering the differences such as geographic location , time zone , working culture , communication language , technical specification and quality management system requirements .
The customer is provided with the comprehensive of information and requirements including the legal business contract and General Terms and Agreement . The supplier shall ensure the quality management system and airworthiness requirement are accredited by appropriate the certification body .
All related information will be collated using the suitable programme management tools and visualise in the least waste way to ensure the tasks deployed and monitor at the smooth flow implementation adherence to stakeholders . The accuracy of the information is depending on the stakeholder 's knowledge and experience of subject matters .
The effective objectives and goal definition are crucial to ensure the end customer expectation on quality , cost and on - time delivery for the product and component delivered are strict to be met .
Selection
The visualization is selected because it is a significant tool or methodology to support the complex and comprehensive deliverables and tasks define during the development of project transfer programme planning .
Visualization tools used to establish the least waste way programme plan ( LWWPP ) which all documentation ( such as contracts , specification , customer requirements , etc ) , problem , issues , risks and opportunities have been visualizing highlighted for sharing ideas , issues and concern to all stakeholders as earlier as project business case study .
The following is the logical flow embedded in the visualisation process ,
1 . Preliminary business case assessment . 2 . Pre - project development event breakdown . 3 . Project development design thinking event
4 . Post - project development event scrutiny . 5 . Policy deployment of project planning 6 . Periodically project planning Review .
The tool is using to deep dive for understanding the fidelity of the problem , issues and opportunities . The visualization tools will assist in managing deliverables and tasks progress tracking of transfer programme critical path step by step manner . Without proper visual management , there are very tough to manage the programme deliverables .
All deliverables to be displayed by visual management linkage and flow to the “ Least Waste Way Programme Plan ” ( LWWPP ) to ensure the work breakdown structure are monitor and action smoothly by responsibility stakeholders .
Application
By using the tool , there is a plan for the brainstorming session with the correct background stakeholders who are involving or any interests in the project .
It will be started by organising a sequence of project development event by preparing the Event Scope Sheets embedded by defines the objective and goal .
Each stakeholder and the representatives from the multi - ranks personnel in the organization shall share their concerned on the project during the brainstorming session . This session is to captures each individual concerned in every area of the organisation . There is not a one - time session or event to be held but , follow by a few sessions to clearly defines objectives and goal . The event is recorded and reported in the Lean Event Scope Sheet and Improvement To do list for treatment .
Progress status for deliverables , tasks and risks shall be monitored based on visual Key Performance Indicator identify for each segmentation or stages . The KPI results will be periodically review and deep - dive .
Finally , any conclusion of a success story to be reported in the visual management lesson learnt .
Insight
The visual management for the status of deliverables projects planning given the stakeholder easily to understand the identified issues and potential risks . The visualization tool provides details and a depth understanding of the problem . It is assisting the stakeholder to provide the right solution for the problem and then understanding the tasks to be implemented to resolve the issues .
The challenges about design thinking broadly ,
1 . Involve all level in the organization from bottom to top . The right person with the right
skill at the right time .
2 . Time - consuming to scrutiny the problem , issues , opportunity or concerned . Lengthy
discussion and explanation for clarification before the decision is made .
3 . Where the practices of management cultural are based on status quo , one - way top-
down instruction . It is difficult to adopt the design thinking concept in the organization because leaders are reluctant to commit a two - way interactive communication during deep - dive scrutiny .
Approach
To ensure successfully achieving a goal and objective , the project development event is organising based on the team - building concept ( workshop or laboratory ) rather than an official company meeting .
The participants were provided with the ethical guidelines for the mission to be accomplished on the goal and objectives . The objectives and goal will be disseminated company - wide as programme management policy deployment . The programme management policy to be reviewed by at least once a year to ensure it is alignment with the current market demand .
With the current digitalisation , the electronic display can be used to simulate the processes . There is a lot of software available in the market such as iObeya , iKanban , etc .
By implementation of the digitisation in the process , there will be easier and effective in sharing the information widely and more stakeholders can participate remotely .
This will benefit the organization to work closely with its employees and customer efficient manner toward gathering accurate information for the least waste way of decision making .
Shareef Ahmed .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Shareef Ahmed"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 5108 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualization
Challenge & Selection
The first tool I used was the excel , or to see the progress , and share with our customer
the concern of a problem many stakholder to identify and define
gap and write data as well updated one with possible solutions to the problem . frecntly we are using this report for services reocreded to our customer ,
i learn technique of using visualization and dahshbord to see number and KPI for monthly meeting
and discussion to allow a diverse segment of stakeholders to learn from other in the process of defining
the scope , likmitaation , key activityes , and relationships between PR to consider when identifying with buyer and DHL
along with long lead items and opportunities for any area improvements or initive .
I start the drive soltion by creating amzing dhashbored to visuallize graphic of the problem and poin point to help the focal point I will start from ECM system existing material to understand the procsess .
with allinging with center of exllence
with conducting informal comuncation with
key stakeholders .
i use template to identify key activities and department
The dashboard is little bit dynamic and attractive , with different type of report community together and use pivot table ,
For the processes , I will create the stakeholders into segment or grogh with using filter to make simple and interest .
and i will use Wh question
such as : 1 ) What key elements are missing from the report in order to be reflected ?
2 ) What is important to each focal point in term of delivery and execution and quality ?
3 ) What key insights do you like to see it at the end .
I give them
approximately 20 minutes to discuss the questions and mark up the graphic . Then I collect each group
report out on their answers
then I consolidate all in the insights of each group , together with graph discussion at the final to create final draft .
Insight & Approach
it was very helpfully and what I have learned and practice from conducting this meeting with several groups –
especially the improved dashboard after reflected on the graphic that consolidate all comment –
. The graphic allow us to improved and understand each groups perspectives and translated insights into potential root causes of their problems with solutions .
starts the interview with them . They was very clearly identify where they are in the graphic – along with any relationships between key activity and function .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization
Challenge & Selection
The first tool I used was the excel , or to see the progress , and share with our customer
the concern of a problem many stakholder to identify and define
gap and write data as well updated one with possible solutions to the problem . frecntly we are using this report for services reocreded to our customer ,
i learn technique of using visualization and dahshbord to see number and KPI for monthly meeting
and discussion to allow a diverse segment of stakeholders to learn from other in the process of defining
the scope , likmitaation , key activityes , and relationships between PR to consider when identifying with buyer and DHL
along with long lead items and opportunities for any area improvements or initive .
I start the drive soltion by creating amzing dhashbored to visuallize graphic of the problem and poin point to help the focal point I will start from ECM system existing material to understand the procsess .
with allinging with center of exllence
with conducting informal comuncation with
key stakeholders .
i use template to identify key activities and department
The dashboard is little bit dynamic and attractive , with different type of report community together and use pivot table ,
For the processes , I will create the stakeholders into segment or grogh with using filter to make simple and interest .
and i will use Wh question
such as : 1 ) What key elements are missing from the report in order to be reflected ?
2 ) What is important to each focal point in term of delivery and execution and quality ?
3 ) What key insights do you like to see it at the end .
I give them
approximately 20 minutes to discuss the questions and mark up the graphic . Then I collect each group
report out on their answers
then I consolidate all in the insights of each group , together with graph discussion at the final to create final draft .
Insight & Approach
it was very helpfully and what I have learned and practice from conducting this meeting with several groups –
especially the improved dashboard after reflected on the graphic that consolidate all comment –
. The graphic allow us to improved and understand each groups perspectives and translated insights into potential root causes of their problems with solutions .
starts the interview with them . They was very clearly identify where they are in the graphic – along with any relationships between key activity and function .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14569 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : STORYTELLING Challenge & Selection Working at a beverage manufacturing plant , the routine is so monotonous ( and rigorous ) that it ’s really hard to think out of the box when it comes to designing solutions . Being the Factory Analyst , part of my job is to conduct daily review meetings . I was facing challenge to keep these meetings short , focused and increase participation . One of the key gaps was to gather and keep the team members ’ attention focused on top priorities and align them to the business goals . For that very reason , I chose to use the Design Thinking tool : Storytelling Application I decided to go step by step . While going through the What is ? Stage , I tried to define the problem with some open ended questions , such as : Why participation is low ? What makes people come late to meetings ? How to keep a time limit without truncating the discussion on critical problems ? How to create and maintain a positive and solution centric mood of the room . Basically , how to garner maximum value out of morning meetings in minimum possible time ? And how to instill motivation into the team ? I decided to use journey map as well as interviews to arrive at the base of the problem . I found that the key reason my team members were coming late to meetings was that
a ) Those who come on time , had to wait for others , and those who speak first and narrate
their own issues also left the room first without listening to others .
b ) They hated being blasted in front of the entire cross functional team . c ) They felt that they ’d be able to handle problems better if they spend this one hour to
actually do their routine work on shop floor rather than discussing the problems in a room .
d ) They felt that time hoggers from other departments do n’t leave any time and ultimately
critical issues of their areas remain undiscussed .
e ) After leaving the room , all members felt physically as well as mentally exhausted .
Physically , because of standing for more than 60 minutes & Mentally- because listening others argue consistently and being grilled in front of others .
When I moved to What if ? stage , I did brainstorming and came up with few actionable changes to the structure . What if We create an incentive for those who come on time and penalty for late comers ?
What if we somehow make the experience of one hour as productive and delightful rather than full of frustration ?
Restructuring
o One person will brief the overall performance and discuss only critical / non-
performing KPIs .
Here we will utilize the power of storytelling . By weaving the seemingly disconnected daily tasks to the business performance , we will engage team towards one focus . By evoking emotions , we will generate quality actions and reducing the disconnect between personal goals and business goals .
o Decide the sequence of speaking according to the order in which they join the
meeting .
o One by one each HOD will share their concerns and listen to other people ’s
concerns related to their department- make a note and update the team next day on those notes .
Ensure basic things like drinking water , air circulation is available to make physical environment conducive for comfortable interactions .
Find a way to reward laconic communications and rebuke garrulous ones .
Keep the number of people joining the meeting limited to- one representative of every dept .
Insight & Approach These steps give us a number of solutions to work on and figure out What Wows ? For a period of one week , I tried to effectively implement the solution points and carefully note down the positive effects as well as improvement opportunities . This led me to the final step of Design Thinking process : What Works ? After assessing the solutions , the key learning has been that Storytelling is an impeccable tool to capture your audience , reframe their perspectives and align their priorities . By implementing the above suggestions , I was able to witness a distinguishing surge in the participation , engagement and quality of discussion during our morning meeting . Now we are able to cover all important points , engage in constructive discussions most of the times , avoid the meeting to digress from central theme and most of all , the motivation level of team is better than before .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : STORYTELLING Challenge & Selection Working at a beverage manufacturing plant , the routine is so monotonous ( and rigorous ) that it ’s really hard to think out of the box when it comes to designing solutions . Being the Factory Analyst , part of my job is to conduct daily review meetings . I was facing challenge to keep these meetings short , focused and increase participation . One of the key gaps was to gather and keep the team members ’ attention focused on top priorities and align them to the business goals . For that very reason , I chose to use the Design Thinking tool : Storytelling Application I decided to go step by step . While going through the What is ? Stage , I tried to define the problem with some open ended questions , such as : Why participation is low ? What makes people come late to meetings ? How to keep a time limit without truncating the discussion on critical problems ? How to create and maintain a positive and solution centric mood of the room . Basically , how to garner maximum value out of morning meetings in minimum possible time ? And how to instill motivation into the team ? I decided to use journey map as well as interviews to arrive at the base of the problem . I found that the key reason my team members were coming late to meetings was that
a ) Those who come on time , had to wait for others , and those who speak first and narrate
their own issues also left the room first without listening to others .
b ) They hated being blasted in front of the entire cross functional team . c ) They felt that they ’d be able to handle problems better if they spend this one hour to
actually do their routine work on shop floor rather than discussing the problems in a room .
d ) They felt that time hoggers from other departments do n’t leave any time and ultimately
critical issues of their areas remain undiscussed .
e ) After leaving the room , all members felt physically as well as mentally exhausted .
Physically , because of standing for more than 60 minutes & Mentally- because listening others argue consistently and being grilled in front of others .
When I moved to What if ? stage , I did brainstorming and came up with few actionable changes to the structure . What if We create an incentive for those who come on time and penalty for late comers ?
What if we somehow make the experience of one hour as productive and delightful rather than full of frustration ?
Restructuring
o One person will brief the overall performance and discuss only critical / non-
performing KPIs .
Here we will utilize the power of storytelling . By weaving the seemingly disconnected daily tasks to the business performance , we will engage team towards one focus . By evoking emotions , we will generate quality actions and reducing the disconnect between personal goals and business goals .
o Decide the sequence of speaking according to the order in which they join the
meeting .
o One by one each HOD will share their concerns and listen to other people ’s
concerns related to their department- make a note and update the team next day on those notes .
Ensure basic things like drinking water , air circulation is available to make physical environment conducive for comfortable interactions .
Find a way to reward laconic communications and rebuke garrulous ones .
Keep the number of people joining the meeting limited to- one representative of every dept .
Insight & Approach These steps give us a number of solutions to work on and figure out What Wows ? For a period of one week , I tried to effectively implement the solution points and carefully note down the positive effects as well as improvement opportunities . This led me to the final step of Design Thinking process : What Works ? After assessing the solutions , the key learning has been that Storytelling is an impeccable tool to capture your audience , reframe their perspectives and align their priorities . By implementing the above suggestions , I was able to witness a distinguishing surge in the participation , engagement and quality of discussion during our morning meeting . Now we are able to cover all important points , engage in constructive discussions most of the times , avoid the meeting to digress from central theme and most of all , the motivation level of team is better than before .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13191 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch - Design Thinking for innovation
Application I am a UX Strategist and my job is to help young entrepreneurs to create products people really want to use . A few weeks ago a client came to me and said that for financial reasons , the time we had left to launch a product on the market was 3 weeks . As 2 weeks were estimated necessary to develop the product , we only had 5 days to « test and learn » . This kind of situation force you to be extremely disciplined and reactive . So my challenge as a consultant was to think and find the best tool to do that .
Selection As the main issue i was facing was a lack of time , the idea of using Design thinking seemed appropriate to me . Depending of the size of the company , the process can be more or less important , but it is flexible . And as i work with entrepreneurs and small companies , I had the advantage of reactivity . The learning launch process is all about conducting experiment on the marketplace quickly and inexpensively . It also emphasizes on learning on the main assumptions we have at this stage , and that was exactly what we needed to do .
Application The first thing we did was to organize the 5 days we had with a great precision to make sure we go through all the process without missing any step . So basically we made a one page guide that listed the main assumptions we still had to clarify , the ones you only learn when the product is facing « real customers » on a « real market » .
Then we focused on all the data we needed to track , measure and verify the relevance of the assumptions we were about to test . It can sounds like a simple task , but I think it is quite difficult . You can easily fall into what is called « vanity metrics » and not track the right metric .
Now that we know what to learn and how to measure it , we fixed some quantitative objectives . As the clock were running , we did n’t want to lose time by doing the test for too long , so we decided a « roof » , a limit for each metric . When that limit is reached , we could consider we have enough data to make statements and express an impartial feedback on a given assumption .
Note : In this case we already had ( before the learning launch ) tested the main assumptions , that could be considered necessary to validate the value proposition . So the aim of this work were more to define how to « dress » the value proposition to have a perfect match with the user needs , as they shared earlier in the process .
Insight Innovative entrepreneurs I work with are very often in technology , and they usually have a ( bad ) habit and focus on product design and launching fast . In other terms they usually miss the importance of a user centric approach . The Design Thinking Process and that tool of learning launches are a perfect way to combine user feedbacks and fast cycles of production .
Approach As a UX Strategist , my approach is quite related with the idea of User centric Design . The Design Thinking set of tools is perfect for me as it is flexible according to my client needs . I have been taught for a long time the following process : decide - > produce - > measure , and there is nothing about learning . As i see it , new companies are no longer in a top - bottom approach and when we give them the tool to co - create their product with the right customers , they actually love it ( as much as i do ) .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch - Design Thinking for innovation
Application I am a UX Strategist and my job is to help young entrepreneurs to create products people really want to use . A few weeks ago a client came to me and said that for financial reasons , the time we had left to launch a product on the market was 3 weeks . As 2 weeks were estimated necessary to develop the product , we only had 5 days to « test and learn » . This kind of situation force you to be extremely disciplined and reactive . So my challenge as a consultant was to think and find the best tool to do that .
Selection As the main issue i was facing was a lack of time , the idea of using Design thinking seemed appropriate to me . Depending of the size of the company , the process can be more or less important , but it is flexible . And as i work with entrepreneurs and small companies , I had the advantage of reactivity . The learning launch process is all about conducting experiment on the marketplace quickly and inexpensively . It also emphasizes on learning on the main assumptions we have at this stage , and that was exactly what we needed to do .
Application The first thing we did was to organize the 5 days we had with a great precision to make sure we go through all the process without missing any step . So basically we made a one page guide that listed the main assumptions we still had to clarify , the ones you only learn when the product is facing « real customers » on a « real market » .
Then we focused on all the data we needed to track , measure and verify the relevance of the assumptions we were about to test . It can sounds like a simple task , but I think it is quite difficult . You can easily fall into what is called « vanity metrics » and not track the right metric .
Now that we know what to learn and how to measure it , we fixed some quantitative objectives . As the clock were running , we did n’t want to lose time by doing the test for too long , so we decided a « roof » , a limit for each metric . When that limit is reached , we could consider we have enough data to make statements and express an impartial feedback on a given assumption .
Note : In this case we already had ( before the learning launch ) tested the main assumptions , that could be considered necessary to validate the value proposition . So the aim of this work were more to define how to « dress » the value proposition to have a perfect match with the user needs , as they shared earlier in the process .
Insight Innovative entrepreneurs I work with are very often in technology , and they usually have a ( bad ) habit and focus on product design and launching fast . In other terms they usually miss the importance of a user centric approach . The Design Thinking Process and that tool of learning launches are a perfect way to combine user feedbacks and fast cycles of production .
Approach As a UX Strategist , my approach is quite related with the idea of User centric Design . The Design Thinking set of tools is perfect for me as it is flexible according to my client needs . I have been taught for a long time the following process : decide - > produce - > measure , and there is nothing about learning . As i see it , new companies are no longer in a top - bottom approach and when we give them the tool to co - create their product with the right customers , they actually love it ( as much as i do ) .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12527 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Multi National Company
Challenge & Selection
Multi National Company is a leader telecom company and I am member of IT department of the organization and the objective of my area is develop of the new products that the areas of marketing and customers has requested . The challenge that I have selected is reduce the Time to Market of delivery of new products to our final cusotomers , because , the average time is one year approximately between that the idea is generated and is available for use of our cusyomers , and in the worst cases , incomplete products are released ,
The selected tool is visualization , with the goal og get an shared understading between the particpants of the idea generator for new products and the inplementers of the develop process .
Application
In the first step of this improvement process , we start making a flow diagram of the complete process indicating every step through which it must pass the product , that is to say , from idea presentation to the commercial release , additionally , we indicate the real times of every stage . With this review , we have a first approach to the problem root , but we do not get carried away by the impulse to solve immediately , we continue to collect more information . The second step was to meet with every department of this process and request that indicate what they think that is good and bad on every stage , this process was slower than we thought , because was hard coordinate to every department . The third step was request to the people that remove or add steps that they consider need , with this information , we were able de resume the steps and clean the process complete , showing through of a video of 3 minutes what is the new process flow .
Insight & Approach
in retrospective and insights , we were able to decrease the Time to Market of new products to six months approximately , depending of the project complexity , but this not means that we are in a continuous search of the final solution , through experimentation and application of new process , in some cases we obtain good results , but in other we go back , but these cases turn out to be the most enriching . The application of the Design Thinking techniques was some innovative for the IT department and principally like organization because so far each department worked independently , with the strictly necessary communication and how they understood the flows .
From organization perspective , this technique – visualization- was the first in be to used and allowed to others departments apply new techniques focused in the solution of their problems , in example : agility and debureaucratization of the workers requests , generate and apply of new products ideas with customer orientation , etc .
Finally , to finish , apply Design Thinking in an organization , means a cultural challenge for the organization and motivation for employees , because they are the ones who will make this change
possible or a true failure , which could prevent the organization from being willing to include new initiatives .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Multi National Company
Challenge & Selection
Multi National Company is a leader telecom company and I am member of IT department of the organization and the objective of my area is develop of the new products that the areas of marketing and customers has requested . The challenge that I have selected is reduce the Time to Market of delivery of new products to our final cusotomers , because , the average time is one year approximately between that the idea is generated and is available for use of our cusyomers , and in the worst cases , incomplete products are released ,
The selected tool is visualization , with the goal og get an shared understading between the particpants of the idea generator for new products and the inplementers of the develop process .
Application
In the first step of this improvement process , we start making a flow diagram of the complete process indicating every step through which it must pass the product , that is to say , from idea presentation to the commercial release , additionally , we indicate the real times of every stage . With this review , we have a first approach to the problem root , but we do not get carried away by the impulse to solve immediately , we continue to collect more information . The second step was to meet with every department of this process and request that indicate what they think that is good and bad on every stage , this process was slower than we thought , because was hard coordinate to every department . The third step was request to the people that remove or add steps that they consider need , with this information , we were able de resume the steps and clean the process complete , showing through of a video of 3 minutes what is the new process flow .
Insight & Approach
in retrospective and insights , we were able to decrease the Time to Market of new products to six months approximately , depending of the project complexity , but this not means that we are in a continuous search of the final solution , through experimentation and application of new process , in some cases we obtain good results , but in other we go back , but these cases turn out to be the most enriching . The application of the Design Thinking techniques was some innovative for the IT department and principally like organization because so far each department worked independently , with the strictly necessary communication and how they understood the flows .
From organization perspective , this technique – visualization- was the first in be to used and allowed to others departments apply new techniques focused in the solution of their problems , in example : agility and debureaucratization of the workers requests , generate and apply of new products ideas with customer orientation , etc .
Finally , to finish , apply Design Thinking in an organization , means a cultural challenge for the organization and motivation for employees , because they are the ones who will make this change
possible or a true failure , which could prevent the organization from being willing to include new initiatives .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15829 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection - Visualization
Challenge and Selection
The first tool I used was visualization with the rest of the team because it was necessary to understand what people needed and have a common idea then I could start planning possible solutions to the problems we were going to face in the development of the activity .
The scope and limits are other points that we got into more detail , what kind of people we were going to reach , how many could we improve the service to make people feel more comfortable than the moment they were in the competition ’s side .
Application
Initially , the brainstorming process was started , then diagrams and sketches of the new organization of the company were made with the information collected by the staff towards the clients . This was very helpful since clients are part of the change , they allowed us to improve and it also warned us of the things we were failing as a company .
We opted to add templates in the approach to divide suppliers from clients , to carry detailed information of the company to be able to work in a more efficient and effective way .
Insight & Approach
What I obtained with this knowledge is to expand my mind and be able to see further , to put into practice many tools that for a moment I thought were not essential but on the contrary are indispensable to do the development of thought in an adequate way . Shared ideas is a good way to create a united environment because the rest of the team is given confidence to participate , and working together it ’s possible to analyze the data to reach an agreement and specify the best for the company .
Since I discovered the visualization tool , I realized that it does not work with open eyes , but on the contrary , it was focused on the usual and on the same daily routines . Visualization allows us to open our minds to understand what the people around us need and thus take advantage of that to be able to provide them with a service by which they benefit .
In another project , I would choose to use the visualization tool , including the storytelling tool , because it would be a good motivation for those who did not participate previously to realize the results that can be obtained with all of this .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection - Visualization
Challenge and Selection
The first tool I used was visualization with the rest of the team because it was necessary to understand what people needed and have a common idea then I could start planning possible solutions to the problems we were going to face in the development of the activity .
The scope and limits are other points that we got into more detail , what kind of people we were going to reach , how many could we improve the service to make people feel more comfortable than the moment they were in the competition ’s side .
Application
Initially , the brainstorming process was started , then diagrams and sketches of the new organization of the company were made with the information collected by the staff towards the clients . This was very helpful since clients are part of the change , they allowed us to improve and it also warned us of the things we were failing as a company .
We opted to add templates in the approach to divide suppliers from clients , to carry detailed information of the company to be able to work in a more efficient and effective way .
Insight & Approach
What I obtained with this knowledge is to expand my mind and be able to see further , to put into practice many tools that for a moment I thought were not essential but on the contrary are indispensable to do the development of thought in an adequate way . Shared ideas is a good way to create a united environment because the rest of the team is given confidence to participate , and working together it ’s possible to analyze the data to reach an agreement and specify the best for the company .
Since I discovered the visualization tool , I realized that it does not work with open eyes , but on the contrary , it was focused on the usual and on the same daily routines . Visualization allows us to open our minds to understand what the people around us need and thus take advantage of that to be able to provide them with a service by which they benefit .
In another project , I would choose to use the visualization tool , including the storytelling tool , because it would be a good motivation for those who did not participate previously to realize the results that can be obtained with all of this .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12058 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | MIND MAPPING
According to me “ Mind Mapping ” , the tool selected by me , is the approach of putting down the requirements and every thing in our thoughts with respect to a problem in a demystified manner in a compact way . After being in the engineering background , economics was something that was really tough for me to learn initially . Later , I got myself into using the mind mapping techniques after each of the theory sessions . Now I am clearly able to distinguish between what I had learnt and what is remaining to learn . With the help of mind mapping , I could learn a lot in a lesser time span and I am sure that mind mapping will further help me to dig deeper and gain more insights from the area of my studies and further help me in solving people ’s problems .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: MIND MAPPING
According to me “ Mind Mapping ” , the tool selected by me , is the approach of putting down the requirements and every thing in our thoughts with respect to a problem in a demystified manner in a compact way . After being in the engineering background , economics was something that was really tough for me to learn initially . Later , I got myself into using the mind mapping techniques after each of the theory sessions . Now I am clearly able to distinguish between what I had learnt and what is remaining to learn . With the help of mind mapping , I could learn a lot in a lesser time span and I am sure that mind mapping will further help me to dig deeper and gain more insights from the area of my studies and further help me in solving people ’s problems .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14908 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge I am product design student , and as learning process our curriculum includes various challenges that we need to look into and go through a design process to solve that challenge . One of those challenge was to look into the problems faced at homes , and select one problem to which apply the design thinking process and give an appropriate solution for that
Selection Mind Mapping is a very useful technique to draw relevant patterns from the data and information collected . Its really helps and it has not particular format , its about how our mind maps it . It is also a technique that is used after What is and before What if for better analysis and synthesis of data collected before going into ideation phase .
Application The challenge stated above was solved using double diamond process starting with the phase of Discovery where the problems faced at household were observed listed and among them one problem was shortlisted for further process and solution . The problem was generalised as the problems faced by the nondurability of clips at houses , after shortlisting some research was done and since mind mapping was not really cleared it was applied at the very first stage t map the ideas rather the information , but after the course it is realised how impactful mind mapping can be and hence I would like to solve the same problem once again using the mind mapping tool between the what is and what if question and hence I did it , I went back to my research I had for the what is question and tried mind mapping for drawing patterns from the data for better analysis and this gave me a really better clarity of the information itself
Insight And yes ! the worked wonders , just going back to the same information that has been collected and analysing then using the mind mapping tool gave me so much better ideas and opportunity to work with in the what if stage for the same issue and information that I had solved before but did n’t had these ideas otherwise without the mind mapping tool
Approach I really learned a lot about different tools that can be used throughout the design thinking process from data generation to idea experimentation , I would like to use this way of mind mapping that I learned in my future challenges and would also like to combine this with storytelling , visualization and learning launch because these are the other tools that really inspired me to work with .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge I am product design student , and as learning process our curriculum includes various challenges that we need to look into and go through a design process to solve that challenge . One of those challenge was to look into the problems faced at homes , and select one problem to which apply the design thinking process and give an appropriate solution for that
Selection Mind Mapping is a very useful technique to draw relevant patterns from the data and information collected . Its really helps and it has not particular format , its about how our mind maps it . It is also a technique that is used after What is and before What if for better analysis and synthesis of data collected before going into ideation phase .
Application The challenge stated above was solved using double diamond process starting with the phase of Discovery where the problems faced at household were observed listed and among them one problem was shortlisted for further process and solution . The problem was generalised as the problems faced by the nondurability of clips at houses , after shortlisting some research was done and since mind mapping was not really cleared it was applied at the very first stage t map the ideas rather the information , but after the course it is realised how impactful mind mapping can be and hence I would like to solve the same problem once again using the mind mapping tool between the what is and what if question and hence I did it , I went back to my research I had for the what is question and tried mind mapping for drawing patterns from the data for better analysis and this gave me a really better clarity of the information itself
Insight And yes ! the worked wonders , just going back to the same information that has been collected and analysing then using the mind mapping tool gave me so much better ideas and opportunity to work with in the what if stage for the same issue and information that I had solved before but did n’t had these ideas otherwise without the mind mapping tool
Approach I really learned a lot about different tools that can be used throughout the design thinking process from data generation to idea experimentation , I would like to use this way of mind mapping that I learned in my future challenges and would also like to combine this with storytelling , visualization and learning launch because these are the other tools that really inspired me to work with .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13695 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Re - Engineering a Core Banking System - Learning Launch
Challenge
I 'm a member of a consulting company and my challenge is to re - engineer a Core Banking system using a standard methodology to achieve a more flexible and scalable Service Oriented Architecture ( SOA ) based system . A core banking system consists of a set of functions , including deposit and withdrawal money to / from checking and savings accounts , apply for loans and all other on - line banking services . There has been already several meetings with the Banking IT and Business organizations where we have identified their main pain points , and the component of the core banking that will bring the best business benefit . The scope is strict to a Core Banking system .
Selection
Our team has met with the customer several times and have selected the customer on - boarding function to use as the Minimum Viable Product ( MVP ) to satisfy the customer and provide the basis and standards for the development of the full Core Banking functions .
Application
Our MVP will focus on the realization of the customer on - boarding function of the core banking using the IBM 's agile architecture methodology named " Service Oriented Modeling and Architecture ( SOMA- Agile ) " . It is critical that the methodology we use is validated and used by all Service development lifecycle ( SDLC ) . Our methodology will have a two - week iterative cycle and a playback will be provided and the end of every two weeks where the IT technical and the business teams can provide feedback .
The solution architect team met with the customer twice to gather requirements , pain points and identify functions and the software involved in the core banking re - engineering solution . We also identified the Industry standard data model , the external systems we need to interface with , and the points of variability in the process flow where a business rule will be used . During these sessions with the customer we finalize the MVP and defined a high - level architecture overview including Business Process Manager , Enterprise Service Bus , and a Business Rules Engine . The customer provided the " AS - IS " process flow and at the end of a 5 - day workshop we should produce the " To - Be " process flow , and , with the collaboration of key stakeholders we 'll identify the gaps in the process flow and brake it down into multiple services . These services will be prioritized for development , test and full deployment .
Insight
By applying the launch tool , we identified our assumptions and validated a detailed implementation approach , including the sign - off of the To - Be process flow , and the Industry Data Model . During the implementation phase the process flows will be detailed , the business rules defined , and the protocol to be used with each external system identified . There are multiple banking products associated with an on- boarding customer function , so the MVP will focus on a checking and saving products , which means 80 % of the banking business . All other banking products will then be prioritized and implemented using the SOMA methodology and SDLC standards used by the MVP .
Approach
One of the customer requirements is to use a SOA approach based on the SOMA - Agile methodology to insure it can be repeated / reused by all other Core Banking functions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Re - Engineering a Core Banking System - Learning Launch
Challenge
I 'm a member of a consulting company and my challenge is to re - engineer a Core Banking system using a standard methodology to achieve a more flexible and scalable Service Oriented Architecture ( SOA ) based system . A core banking system consists of a set of functions , including deposit and withdrawal money to / from checking and savings accounts , apply for loans and all other on - line banking services . There has been already several meetings with the Banking IT and Business organizations where we have identified their main pain points , and the component of the core banking that will bring the best business benefit . The scope is strict to a Core Banking system .
Selection
Our team has met with the customer several times and have selected the customer on - boarding function to use as the Minimum Viable Product ( MVP ) to satisfy the customer and provide the basis and standards for the development of the full Core Banking functions .
Application
Our MVP will focus on the realization of the customer on - boarding function of the core banking using the IBM 's agile architecture methodology named " Service Oriented Modeling and Architecture ( SOMA- Agile ) " . It is critical that the methodology we use is validated and used by all Service development lifecycle ( SDLC ) . Our methodology will have a two - week iterative cycle and a playback will be provided and the end of every two weeks where the IT technical and the business teams can provide feedback .
The solution architect team met with the customer twice to gather requirements , pain points and identify functions and the software involved in the core banking re - engineering solution . We also identified the Industry standard data model , the external systems we need to interface with , and the points of variability in the process flow where a business rule will be used . During these sessions with the customer we finalize the MVP and defined a high - level architecture overview including Business Process Manager , Enterprise Service Bus , and a Business Rules Engine . The customer provided the " AS - IS " process flow and at the end of a 5 - day workshop we should produce the " To - Be " process flow , and , with the collaboration of key stakeholders we 'll identify the gaps in the process flow and brake it down into multiple services . These services will be prioritized for development , test and full deployment .
Insight
By applying the launch tool , we identified our assumptions and validated a detailed implementation approach , including the sign - off of the To - Be process flow , and the Industry Data Model . During the implementation phase the process flows will be detailed , the business rules defined , and the protocol to be used with each external system identified . There are multiple banking products associated with an on- boarding customer function , so the MVP will focus on a checking and saving products , which means 80 % of the banking business . All other banking products will then be prioritized and implemented using the SOMA methodology and SDLC standards used by the MVP .
Approach
One of the customer requirements is to use a SOA approach based on the SOMA - Agile methodology to insure it can be repeated / reused by all other Core Banking functions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14061 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
As a Project Leader in an international IT organization , I design , implement and deploy IT applications for clients in financial control in the aim of helping them in their decision - making .
The applications we develop are based on an innovating cloud - based solution . Our projects consist in building specific applications to our customers needs , from a common platform ( e.g. of application : Financial planning , People planning , profitability modeling , … ) .
Selection
The Learning Launch consists in a prototype to test key customer , execution and defensibility assumptions . It involves quickly engaging with customers .
I selected the Learning Launch tool because it is very useful for expose part of a development in real usage conditions and with the presence of stakeholders ( including future users ) . This tool is part of an iterative development process which allows us to correct and enhance the prototype while the project is running .
Application
The projects I lead are based on Agile method . With such a method , the first phase consists in identifying project community , gathering client needs , define objectives and critical success factors . Then , the project is sliced into lots called “ Tracks ” . Each Track can be seen as in an iterative and incremental sub - process with a strong involving of stakeholders which allows a high reactivity .
In our project management , the Learning Launch is used as the final step of a Track . Indeed , a live demonstration is organized in the real usage conditions with all the stakeholders . Customers and users are invited to react and interact . It allows my project team to consider all the remarks , regarding the displaying , ergonomics , workflows , …
The remarks are included as optimizations and enhancements in the following Tracks . At the end , when the application is deployed , our developments are already optimized and experienced taking the stakeholders remarks into account .
Insight
The using of the Learning Launch tool allows improving my project management with Agile method . It allows increasing the involving of the stakeholders .
The slicing of our developments into lots combined with a Learning Launch for each lot allows involving all stakeholders by increasing the exchanges and the sharing of informations . My team and I can lead IT projects with a high implication and consideration for business problematic .
Furthermore , it allows us to better identify our customers needs and key successes and consequently avoid the tunnel - effects .
Approach
The next step to continue to improve my project management is to increase the using of the Visualization tools during the design process .
The Visualization tools are ludic and powerful tools which allow better exchanges and a better understanding about an idea or a concept . They are complementary with the using of the Learning Launch in our approach which consists in entering the customers ' perspective and involving stakeholder from the beginning to the end of the designing process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
As a Project Leader in an international IT organization , I design , implement and deploy IT applications for clients in financial control in the aim of helping them in their decision - making .
The applications we develop are based on an innovating cloud - based solution . Our projects consist in building specific applications to our customers needs , from a common platform ( e.g. of application : Financial planning , People planning , profitability modeling , … ) .
Selection
The Learning Launch consists in a prototype to test key customer , execution and defensibility assumptions . It involves quickly engaging with customers .
I selected the Learning Launch tool because it is very useful for expose part of a development in real usage conditions and with the presence of stakeholders ( including future users ) . This tool is part of an iterative development process which allows us to correct and enhance the prototype while the project is running .
Application
The projects I lead are based on Agile method . With such a method , the first phase consists in identifying project community , gathering client needs , define objectives and critical success factors . Then , the project is sliced into lots called “ Tracks ” . Each Track can be seen as in an iterative and incremental sub - process with a strong involving of stakeholders which allows a high reactivity .
In our project management , the Learning Launch is used as the final step of a Track . Indeed , a live demonstration is organized in the real usage conditions with all the stakeholders . Customers and users are invited to react and interact . It allows my project team to consider all the remarks , regarding the displaying , ergonomics , workflows , …
The remarks are included as optimizations and enhancements in the following Tracks . At the end , when the application is deployed , our developments are already optimized and experienced taking the stakeholders remarks into account .
Insight
The using of the Learning Launch tool allows improving my project management with Agile method . It allows increasing the involving of the stakeholders .
The slicing of our developments into lots combined with a Learning Launch for each lot allows involving all stakeholders by increasing the exchanges and the sharing of informations . My team and I can lead IT projects with a high implication and consideration for business problematic .
Furthermore , it allows us to better identify our customers needs and key successes and consequently avoid the tunnel - effects .
Approach
The next step to continue to improve my project management is to increase the using of the Visualization tools during the design process .
The Visualization tools are ludic and powerful tools which allow better exchanges and a better understanding about an idea or a concept . They are complementary with the using of the Learning Launch in our approach which consists in entering the customers ' perspective and involving stakeholder from the beginning to the end of the designing process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10521 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch Tool
Challenge I work in an online gift store business which sends gifts in the center of Mexico . Dedicated in
customize flower arrangements and balloons , also stuffed animals and some pastry. One day
reviewing the orders we realized that the market that we were targeting was mainly gifts for
women , the problem was that we noticed that we were missing potential customers , men . It was
when we decided to look for gift options that men would like , agreeing that the target date would
be 3 months from that day . With this in mind we had to develop ideas , research data , customers ,
analyze costs , production time and create prototypes . Selection Learning Launch was the tool used due to the time and type of project . Because this tool involves
quick engaging with customers and testing new ideas , by learning and improving them on the
way . We wanted to test different prototypes so we could add , change or remove content ,
depending on the customers reaction . Application What a man would like to receive on a special occasion ? With this question we started
developing ideas that ended up being a brain storming of all the possible gifts . We divided the
team to design different gift concepts and created the first prototypes , this prototypes were
plywood boxes without covers filled with different combinations of content ( chocolates , liqueurs ,
board games , sweets , desserts and accessories ) . Later on , we made interviews to key customers , part of this interviews was to show them the
prototypes and ask ; what else they think boxes needed ? or how would they like them the most ? After reviewing the interviews , we realized that in general the concept idea was liked by most of
them , but the content differed depending on the person . With this information , we met again to
see how we could we make each gift something customized , so when the customer sent the gift
could choose the content according to the taste of the person whom would receive it . After that , we send these customized gifts to well - known people so they could give us feedback
and tell us about their reaction and how they felt receiving the box , the results changed , we
update the data and looked for a new option to sell personalized gifts and how it would affect on
the price . On the web page you can choose between 3 box sizes , depending on the size of the boxes and
its various content the customer can choose what to put in it , according to the size and content is
the price . Insight Design thinking helped me organize the process of creating new projects and ideas , working in
them based on the the customers needs . By applying this tool , I realized that we can test key
customers , assumptions , prototypes and learn from experimentation , the data that the team
obtained from the customers was more specific than if we just asked them what they like or want .
Experimentation and testing results helped me getting to know more precisely what customers
really want , to be able to meet their real needs , and develop better products for them .
Approach Next time I have to develop a similar project , I will use the Learning Launch tool again , because
by doing a lot of fast and cheap experiments we developed a better approach and learn on the
way what customers like the most . Also , at the beginning of the process I would use the mind
mapping tool in order to organize the data and join the patterns , because this time after doing the
interview we struggle mapping the data .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch Tool
Challenge I work in an online gift store business which sends gifts in the center of Mexico . Dedicated in
customize flower arrangements and balloons , also stuffed animals and some pastry. One day
reviewing the orders we realized that the market that we were targeting was mainly gifts for
women , the problem was that we noticed that we were missing potential customers , men . It was
when we decided to look for gift options that men would like , agreeing that the target date would
be 3 months from that day . With this in mind we had to develop ideas , research data , customers ,
analyze costs , production time and create prototypes . Selection Learning Launch was the tool used due to the time and type of project . Because this tool involves
quick engaging with customers and testing new ideas , by learning and improving them on the
way . We wanted to test different prototypes so we could add , change or remove content ,
depending on the customers reaction . Application What a man would like to receive on a special occasion ? With this question we started
developing ideas that ended up being a brain storming of all the possible gifts . We divided the
team to design different gift concepts and created the first prototypes , this prototypes were
plywood boxes without covers filled with different combinations of content ( chocolates , liqueurs ,
board games , sweets , desserts and accessories ) . Later on , we made interviews to key customers , part of this interviews was to show them the
prototypes and ask ; what else they think boxes needed ? or how would they like them the most ? After reviewing the interviews , we realized that in general the concept idea was liked by most of
them , but the content differed depending on the person . With this information , we met again to
see how we could we make each gift something customized , so when the customer sent the gift
could choose the content according to the taste of the person whom would receive it . After that , we send these customized gifts to well - known people so they could give us feedback
and tell us about their reaction and how they felt receiving the box , the results changed , we
update the data and looked for a new option to sell personalized gifts and how it would affect on
the price . On the web page you can choose between 3 box sizes , depending on the size of the boxes and
its various content the customer can choose what to put in it , according to the size and content is
the price . Insight Design thinking helped me organize the process of creating new projects and ideas , working in
them based on the the customers needs . By applying this tool , I realized that we can test key
customers , assumptions , prototypes and learn from experimentation , the data that the team
obtained from the customers was more specific than if we just asked them what they like or want .
Experimentation and testing results helped me getting to know more precisely what customers
really want , to be able to meet their real needs , and develop better products for them .
Approach Next time I have to develop a similar project , I will use the Learning Launch tool again , because
by doing a lot of fast and cheap experiments we developed a better approach and learn on the
way what customers like the most . Also , at the beginning of the process I would use the mind
mapping tool in order to organize the data and join the patterns , because this time after doing the
interview we struggle mapping the data .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16830 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge I am working as a design engineer in a Scandinavian company . The tasks are mainly design and development of mathematically and algorithmic software for our products . Acting in a global market it is important that we are able to develop our products efficiently and providing a high quality as demanded by our customers . Development of such specialized software as we do involves several engineering disciplines : people with skills within mathematic and dynamic behavior of mechanical systems , and software engineers with skills in how to implement the algorithms into microcomputers . A challenge we face in our daily work is the efficient flow of information between people spread among the various disciplines . Historically we have used one set of tools for development of the mathematic and algorithms and another set of tools for the final implementation into a microcomputer . ( In this sense the ‘ tools ’ are special programs running on a PC ) . This involved a manual translation process from the development domain and into the implementation domain ; a translation which is both time consuming and error prone .
New tools has emerged which is able to combine the development domain with the implementation domain in automating the translation process . The idea we were going to test was if we could make this new tool operational in our organization ; a task which involved both technical skills and personal skills in joining the multi engineering disciplines closer together .
Selection The task I am describing here was carried out a couple of years ago , - before I took the Design Thinking class . By reflecting back I now realize what we did at that time was close to the concept of the Learning Launch tool as Luz Marina described so good . Therefore , I will address the sequence of test we went through from a Learning Launch point of view .
Alternatives ? Well , we needed to do some hands on experiments with the tool , so Visualization , Storytelling and Mind Mapping would not fit here .
Application The purpose with Learning Launch is to learn ; the first thing we did was to gather a team of engineers representing the disciplines which typically are involved in a development and implementation workflow . Because of the new tool , which was able to automate part of the software implementation , the particular tasks each engineer would do was about to undergo a transformation . This change represents an unstable situation which possibly could lead to antipathy against the new tool amongst some people , hence , to address this it was important that each engineer found it professional challenging to be involved . Fortunately the motivation was high , indicating a great learning mindset and curiosity to achieve new experiences ; i.e. each team member ’s repertoire was broadened during the work .
What we did in practice , was to redesign a sub - part of one of our existing products using the new tool . This , in first hand , provided learnings on the tool itself , i.e. how to use it effectively and how to take benefit of the new technical features it provided . After reflecting on the knowledge we gained and after discussions with the tool vendor , which helped us to correct some of our misunderstandings , we were ready for the second round of the learning process : to optimize the outcome of the tool , that is the software to be implemented in a microcomputer . Because we were able to benchmark the outcome against an existing design made with our previous tools and workflow , we gained a lot of knowledge that helped us in tuning in to the most optimal design process .
In a third launch of the learning process , we applied all what we have gained until now in the design of a new feature for a completely new product ; It was now time to acquire the final learnings on workflow efficiency and usability and eventually prove the advantage of the new design tool and workflow .
Insight & Approach As I mentioned , this investigation of a new design tool was ran long before I took the Design Thinking class , so at that time I was not able to put a name ( Learning Launch ) on the method we approached . From previous experiences we felt this was the right thing to do . The demand came from a specific need for a more efficient workflow , and at the same time being able to develop products with higher quality ; New and more modern design tools provided this opportunity , - if we were able to transform the way we worked , bot as individuals and as teams .
The insights I have got from this is that is important that team members are prepared for the innovation process ( module 2 ) . By seeing the new tool as an opportunity to broaden the repertoire of professional skills , instead of something that has to feared because it represent a turnaround of all what is known , leaded to motivated people , which undoubtedly resulted in the increased learnings we did . Another thing I will like to highlight is the stepwise approach : After realizing the size and importance of the task ( we were about to make a quite dramatic change in the way many engineers worked ) , we decided to split the learnings into three parts : 1 ) How to use the tool , 2 ) Technical benchmark of the produced software , 3 ) Workflow benchmark , i.e. was the new method more efficient and did it guarantee a better quality . I believe this consciousness of what we wanted to learn helped us in designing the test cases , - something I will carry on to next time I am involved in a similar task .
As a closing remark I can mention that we succeeded in transforming the way we work . Almost all our new development projects are now making use of the new tool and methods .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge I am working as a design engineer in a Scandinavian company . The tasks are mainly design and development of mathematically and algorithmic software for our products . Acting in a global market it is important that we are able to develop our products efficiently and providing a high quality as demanded by our customers . Development of such specialized software as we do involves several engineering disciplines : people with skills within mathematic and dynamic behavior of mechanical systems , and software engineers with skills in how to implement the algorithms into microcomputers . A challenge we face in our daily work is the efficient flow of information between people spread among the various disciplines . Historically we have used one set of tools for development of the mathematic and algorithms and another set of tools for the final implementation into a microcomputer . ( In this sense the ‘ tools ’ are special programs running on a PC ) . This involved a manual translation process from the development domain and into the implementation domain ; a translation which is both time consuming and error prone .
New tools has emerged which is able to combine the development domain with the implementation domain in automating the translation process . The idea we were going to test was if we could make this new tool operational in our organization ; a task which involved both technical skills and personal skills in joining the multi engineering disciplines closer together .
Selection The task I am describing here was carried out a couple of years ago , - before I took the Design Thinking class . By reflecting back I now realize what we did at that time was close to the concept of the Learning Launch tool as Luz Marina described so good . Therefore , I will address the sequence of test we went through from a Learning Launch point of view .
Alternatives ? Well , we needed to do some hands on experiments with the tool , so Visualization , Storytelling and Mind Mapping would not fit here .
Application The purpose with Learning Launch is to learn ; the first thing we did was to gather a team of engineers representing the disciplines which typically are involved in a development and implementation workflow . Because of the new tool , which was able to automate part of the software implementation , the particular tasks each engineer would do was about to undergo a transformation . This change represents an unstable situation which possibly could lead to antipathy against the new tool amongst some people , hence , to address this it was important that each engineer found it professional challenging to be involved . Fortunately the motivation was high , indicating a great learning mindset and curiosity to achieve new experiences ; i.e. each team member ’s repertoire was broadened during the work .
What we did in practice , was to redesign a sub - part of one of our existing products using the new tool . This , in first hand , provided learnings on the tool itself , i.e. how to use it effectively and how to take benefit of the new technical features it provided . After reflecting on the knowledge we gained and after discussions with the tool vendor , which helped us to correct some of our misunderstandings , we were ready for the second round of the learning process : to optimize the outcome of the tool , that is the software to be implemented in a microcomputer . Because we were able to benchmark the outcome against an existing design made with our previous tools and workflow , we gained a lot of knowledge that helped us in tuning in to the most optimal design process .
In a third launch of the learning process , we applied all what we have gained until now in the design of a new feature for a completely new product ; It was now time to acquire the final learnings on workflow efficiency and usability and eventually prove the advantage of the new design tool and workflow .
Insight & Approach As I mentioned , this investigation of a new design tool was ran long before I took the Design Thinking class , so at that time I was not able to put a name ( Learning Launch ) on the method we approached . From previous experiences we felt this was the right thing to do . The demand came from a specific need for a more efficient workflow , and at the same time being able to develop products with higher quality ; New and more modern design tools provided this opportunity , - if we were able to transform the way we worked , bot as individuals and as teams .
The insights I have got from this is that is important that team members are prepared for the innovation process ( module 2 ) . By seeing the new tool as an opportunity to broaden the repertoire of professional skills , instead of something that has to feared because it represent a turnaround of all what is known , leaded to motivated people , which undoubtedly resulted in the increased learnings we did . Another thing I will like to highlight is the stepwise approach : After realizing the size and importance of the task ( we were about to make a quite dramatic change in the way many engineers worked ) , we decided to split the learnings into three parts : 1 ) How to use the tool , 2 ) Technical benchmark of the produced software , 3 ) Workflow benchmark , i.e. was the new method more efficient and did it guarantee a better quality . I believe this consciousness of what we wanted to learn helped us in designing the test cases , - something I will carry on to next time I am involved in a similar task .
As a closing remark I can mention that we succeeded in transforming the way we work . Almost all our new development projects are now making use of the new tool and methods .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9797 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Story Telling
1.User 2.Quotes 3.Meaning 4.conclusion
Person A
Name : Vincenzo
Age : 18
Profession : Student
Location : Hyderabad
Advantage :
“ restaurant seating
capacity maybe 100 - 200 at
a time , or even less , but
with online ordering , you
can reach thousands of
people at a time ”
Disadvantage :
“ Food may not be good as
it appears to be in food
ordering app . ”
Great reach
Quality of
food may
differs
It helps to reach many
people at a time with
ease , but the quality
of food in the picture
may vary from the
actual food delivered
Person B
Name : Vincenzo
Age : 34
Profession :
lecturer
Location : Hyderabad
Advantage :
“ Online ordering allows
me to order anytime ,
anywhere using their
mobiles , tablets or other
handheld devices . ”
Disadvantage :
“ Unsuccessful payment resulting in delayed food delivery ”
The convenience of
mobile ordering
Risk of payment
It can be accessed
anytime and
anywhere but may
also result in failure of
payments .
Person C
Name : Reshma
Age:25
Profession :
doctor
Location : Hyderabad
Advantage :
“ The food delivery service
helps me get the food
delivered at my doorstep
without me having to leave
my important work ”
Disadvantage :
“ Quality and quantity of food may be compromised due to huge number of food delivery requests . ”
Ease of delivery
Compromise in
quality and
quantity
The food is delivered
at doorstep but ca nt
assure the quality and
quantity
Person D
Name : Marco
Age : 30
Profession :
Artist
Location : Hyderabad
Advantage :
“ I can place an order
online , take my time to
browse the menu and get
familiar with add - on deals
and offers that your
restaurant must be
offering . ”
Disadvantage :
“ Long waiting time for the seated guests at the restaurants ”
Makes the
ordering process easier
waiting time
increases for the
customers at
restaurants
Ordering food has
now become easy but
makes it difficult for
the customers waiting
at the restaurants .
| EMAIL:
ID_NUM:
NAME_STUDENT: Vincenzo, Vincenzo, Reshma, Marco
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Story Telling
1.User 2.Quotes 3.Meaning 4.conclusion
Person A
Name : Vincenzo
Age : 18
Profession : Student
Location : Hyderabad
Advantage :
“ restaurant seating
capacity maybe 100 - 200 at
a time , or even less , but
with online ordering , you
can reach thousands of
people at a time ”
Disadvantage :
“ Food may not be good as
it appears to be in food
ordering app . ”
Great reach
Quality of
food may
differs
It helps to reach many
people at a time with
ease , but the quality
of food in the picture
may vary from the
actual food delivered
Person B
Name : Vincenzo
Age : 34
Profession :
lecturer
Location : Hyderabad
Advantage :
“ Online ordering allows
me to order anytime ,
anywhere using their
mobiles , tablets or other
handheld devices . ”
Disadvantage :
“ Unsuccessful payment resulting in delayed food delivery ”
The convenience of
mobile ordering
Risk of payment
It can be accessed
anytime and
anywhere but may
also result in failure of
payments .
Person C
Name : Reshma
Age:25
Profession :
doctor
Location : Hyderabad
Advantage :
“ The food delivery service
helps me get the food
delivered at my doorstep
without me having to leave
my important work ”
Disadvantage :
“ Quality and quantity of food may be compromised due to huge number of food delivery requests . ”
Ease of delivery
Compromise in
quality and
quantity
The food is delivered
at doorstep but ca nt
assure the quality and
quantity
Person D
Name : Marco
Age : 30
Profession :
Artist
Location : Hyderabad
Advantage :
“ I can place an order
online , take my time to
browse the menu and get
familiar with add - on deals
and offers that your
restaurant must be
offering . ”
Disadvantage :
“ Long waiting time for the seated guests at the restaurants ”
Makes the
ordering process easier
waiting time
increases for the
customers at
restaurants
Ordering food has
now become easy but
makes it difficult for
the customers waiting
at the restaurants .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Vincenzo",
"Vincenzo",
"Reshma",
"Marco"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4650 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | LEARNING LAUNCH Challenge Our company is specialised in tailored wealth management solutions for rich individuals provided through our business partners ( B2B ) . We identified that the onboarding process for new clients was taking too long and was quite costly . Many of our clients have indeed complex life situations which involves a lot of legal research and a lot of parties ( lawyers , inhouse wealth planners , etc . ) . This resulted in a long onboarding process and impacted negatively on the company ’s margins for each case . The speed of conversion for a client was also dependent on the economical and political context : in countries or times of uncertainty , potential clients would be less enclined to invest into wealth management solutions and would then often postpone or delay their investment . Competition was also tough on pricing putting an additional pressure on margins . The challenge was therefore the following : to what extent could we speed up the onboarding process , minimise its cost to preserve our margins and at the same time maximise conversion ? Was there any way or any situations where we could simplify our onboarding so that it becomes a competitive advantage rather than a painful point ? Approach & tool selection During the exploration phase , we identified a target group made of our key business partners ( 4 in total ) . All these key business partners were financial advisors based in the UK and in the Nordic countries . Their clients were international clients -from millenials to 55 + - who had made their fortune as entrepreneurs . Internally , we defined a team of 6 people max . , all coming from different departments and with different levels of seniority . The objectives of the team were as follows : 1 ) meet and observe our key partners as they were having meetings with potential clients . It was all about listening , observing and understanding interactions between the client and the business partners . 2 ) lead individual interviews with these partners to understand their expectations , the obstacles they faced and their potential frustrations when trying to onboard potential clients with us . 3 ) Lead individual interviews with some of the potential clients to understand their expectations and objectives . 4 ) Identify and draw on a white wall the current internal onboarding workflow 5 ) Identify our key / mandatory legal and compliance requirements related to our onboarding process . Insights The insights that were gathered as a result of the exploration phase were quite meaningful . • The application form to fill in by a new client during the onboarding phase had not less than 150 pages ! • In average our internal onboarding process took 5,2 months and involved between 6 to 8 teams . • Our clients are often busy entrepreneurs who have little time and little interest in searching for the best alternative for their wealth . Instead they prefer to rely on their financial adviser . They have even less interest in all the admin required when putting in place such solutions . • For our clients human interaction is important when contracting a wealth management solution . They want to get rid of the administrative burden but also want a face , a name and some human advise when securing their solution .
Opportunity During our brainstorming sessions , with all these data and insights available , it became obvious that digital could help solving our problem . The route we decided to take was to develop an onboarding application dedicated to our business partners so they can use it to fill in all the clients details required for the onboarding . • We gathered a team of developers internally who would fully focus on this application over a 5 - week cycle . The cycle would compose of 5 sprints of 7 days with the objective to convert the 150 - page application form into an easy - to - use , user - friendly and compliant application for our business partners . • Once ready , we approached our 4 key partners again so they could use and test the application on their clients over another 4 - week cycle . Feedback from learning launch The feedback we received was very positive . Partners adopted the application in its early version quite rapidely . • Frustrations from our partners during the initial onboarding phase were significantly reduced as they now got full visibility online over the progress of the case for a specific client . During the 4 weeks when our key partners used the app , queries to our services team related to onboarding dropped by 30 % • By using the app , our partners realised they could spend more quality time with their clients , advising them , listening to them . Filling in the application form was no longer seen as time consuming and heavy task . • Simply taking the paper app . form into the app was not sufficient . What was important for our partners to be able to fill in the form online in a user - friendly manner was to have a light and compact version of the text , in the language of their client . We could not just copy the text from our application form and paste it online ; the content had to be totally twisted and reviewed so it fits the screen of an ipad and delivers a great user experience on an ipad . • Intuitivity , user - friendliness of the app were key and would contribute in giving us the competitive advantage we were looking for , bearing in mind that none else on the market had delivered such an application for their partners so far . Fast time - to - market was crucial . Prospects The application was finally launched to the market only a few weeks later so our competition did not have the time to catch up on our developments . The overall implementation of this application from exploration to implementation took less than 15 weeks . Following all the insights gathered during the learning launch , we decided to focus the app on cases and clients whose situations was relatively straightforward . These straightforward cases called “ plain vanilla ” in our jargon were those who could easily benefit from our digital move and which could also maximise our margins during the onboarding . Onboarding for complex cases turned more difficult to fully automate online . However approx . half of the process could be fully digitalised , leading to significant savings on administrative work , time and cost during the onboarding .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: LEARNING LAUNCH Challenge Our company is specialised in tailored wealth management solutions for rich individuals provided through our business partners ( B2B ) . We identified that the onboarding process for new clients was taking too long and was quite costly . Many of our clients have indeed complex life situations which involves a lot of legal research and a lot of parties ( lawyers , inhouse wealth planners , etc . ) . This resulted in a long onboarding process and impacted negatively on the company ’s margins for each case . The speed of conversion for a client was also dependent on the economical and political context : in countries or times of uncertainty , potential clients would be less enclined to invest into wealth management solutions and would then often postpone or delay their investment . Competition was also tough on pricing putting an additional pressure on margins . The challenge was therefore the following : to what extent could we speed up the onboarding process , minimise its cost to preserve our margins and at the same time maximise conversion ? Was there any way or any situations where we could simplify our onboarding so that it becomes a competitive advantage rather than a painful point ? Approach & tool selection During the exploration phase , we identified a target group made of our key business partners ( 4 in total ) . All these key business partners were financial advisors based in the UK and in the Nordic countries . Their clients were international clients -from millenials to 55 + - who had made their fortune as entrepreneurs . Internally , we defined a team of 6 people max . , all coming from different departments and with different levels of seniority . The objectives of the team were as follows : 1 ) meet and observe our key partners as they were having meetings with potential clients . It was all about listening , observing and understanding interactions between the client and the business partners . 2 ) lead individual interviews with these partners to understand their expectations , the obstacles they faced and their potential frustrations when trying to onboard potential clients with us . 3 ) Lead individual interviews with some of the potential clients to understand their expectations and objectives . 4 ) Identify and draw on a white wall the current internal onboarding workflow 5 ) Identify our key / mandatory legal and compliance requirements related to our onboarding process . Insights The insights that were gathered as a result of the exploration phase were quite meaningful . • The application form to fill in by a new client during the onboarding phase had not less than 150 pages ! • In average our internal onboarding process took 5,2 months and involved between 6 to 8 teams . • Our clients are often busy entrepreneurs who have little time and little interest in searching for the best alternative for their wealth . Instead they prefer to rely on their financial adviser . They have even less interest in all the admin required when putting in place such solutions . • For our clients human interaction is important when contracting a wealth management solution . They want to get rid of the administrative burden but also want a face , a name and some human advise when securing their solution .
Opportunity During our brainstorming sessions , with all these data and insights available , it became obvious that digital could help solving our problem . The route we decided to take was to develop an onboarding application dedicated to our business partners so they can use it to fill in all the clients details required for the onboarding . • We gathered a team of developers internally who would fully focus on this application over a 5 - week cycle . The cycle would compose of 5 sprints of 7 days with the objective to convert the 150 - page application form into an easy - to - use , user - friendly and compliant application for our business partners . • Once ready , we approached our 4 key partners again so they could use and test the application on their clients over another 4 - week cycle . Feedback from learning launch The feedback we received was very positive . Partners adopted the application in its early version quite rapidely . • Frustrations from our partners during the initial onboarding phase were significantly reduced as they now got full visibility online over the progress of the case for a specific client . During the 4 weeks when our key partners used the app , queries to our services team related to onboarding dropped by 30 % • By using the app , our partners realised they could spend more quality time with their clients , advising them , listening to them . Filling in the application form was no longer seen as time consuming and heavy task . • Simply taking the paper app . form into the app was not sufficient . What was important for our partners to be able to fill in the form online in a user - friendly manner was to have a light and compact version of the text , in the language of their client . We could not just copy the text from our application form and paste it online ; the content had to be totally twisted and reviewed so it fits the screen of an ipad and delivers a great user experience on an ipad . • Intuitivity , user - friendliness of the app were key and would contribute in giving us the competitive advantage we were looking for , bearing in mind that none else on the market had delivered such an application for their partners so far . Fast time - to - market was crucial . Prospects The application was finally launched to the market only a few weeks later so our competition did not have the time to catch up on our developments . The overall implementation of this application from exploration to implementation took less than 15 weeks . Following all the insights gathered during the learning launch , we decided to focus the app on cases and clients whose situations was relatively straightforward . These straightforward cases called “ plain vanilla ” in our jargon were those who could easily benefit from our digital move and which could also maximise our margins during the onboarding . Onboarding for complex cases turned more difficult to fully automate online . However approx . half of the process could be fully digitalised , leading to significant savings on administrative work , time and cost during the onboarding .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14123 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection
VISUALIZATION
Challenge and Selection
I am an elementary teacher , the challenge in the field of teaching may differ from any
business in some aspect but there are also similarities . One of these is stakeholders .
Business stakeholders can affect or be affected by the organization ’s actions , objectives
and policies while school business stakeholders ; they are the individual who supports
and invested for the welfare and success of the students . Both plays an important role
in their respective fields . I chose visualization as a tool for my challenges because as a
teacher , I have to be imaginative , creative and innovative since I am dealing with
young mind that eager to learn and explore things around . The visual thinking of a
teacher must be flexible and goal- oriented to achieve the learning goal of the
curriculum that will result to quality education to meet stakeholder expectations and
eventually will lead to success of the teaching and learning process .
Application
At school , inside the classroom the teacher plays a vital role . Creative visualization of
lessons and learning activities , carefully planned and well - crafted instructions to be
presented to the learners will surely motivate and engage students to learn . The right
mix of creativity along with curriculum helps students to be innovative and also
encourages them to learn new things . Students can grow up as good communicators in
addition to improving their emotional and social skills . ... In fact , creative expression
plays a key role in a student 's emotional development .
Insight & Approach
Taking this course , I have lots of realization and learning that is very helpful in my
duties as a teacher . The importance of having creative and innovative imaginations to
effectively deliver my lesson in the teaching learning process . Visualization is a
powerful tool in creating and developing learning activities through visual imagery to
facilitates learning . Just like in any business industry , there are challenges and problems
may arise . Visualizations is an aid to understand problem , formulation and discover an
effective solutions through visual images . Another insight is the fact that today , learners
in this generation learn more through visual presentation . The traditional lecture is not
100 % effective anymore , they need to see things that could boost their imagination ,
increases learning and creates opportunities for application of what that is taught
through the use of technologies , digital devices and gadgets . We can consider
visualization as the tool which can helps teachers to make instructional decisions about
how to teach , the content and the nature of tasks . It also offers a method of seeing the
unseen and we are encouraged and should aspire to ‘ see ’ not only what comes ‘ within
sight ’ , but also what we are unable to see .
I may consider that running a business , working in a corporation and large , successful
companies or simply being an employee just like me , thinking innovatively in
performing our duties and task is a helpful tool for us to grow and be more productive .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection
VISUALIZATION
Challenge and Selection
I am an elementary teacher , the challenge in the field of teaching may differ from any
business in some aspect but there are also similarities . One of these is stakeholders .
Business stakeholders can affect or be affected by the organization ’s actions , objectives
and policies while school business stakeholders ; they are the individual who supports
and invested for the welfare and success of the students . Both plays an important role
in their respective fields . I chose visualization as a tool for my challenges because as a
teacher , I have to be imaginative , creative and innovative since I am dealing with
young mind that eager to learn and explore things around . The visual thinking of a
teacher must be flexible and goal- oriented to achieve the learning goal of the
curriculum that will result to quality education to meet stakeholder expectations and
eventually will lead to success of the teaching and learning process .
Application
At school , inside the classroom the teacher plays a vital role . Creative visualization of
lessons and learning activities , carefully planned and well - crafted instructions to be
presented to the learners will surely motivate and engage students to learn . The right
mix of creativity along with curriculum helps students to be innovative and also
encourages them to learn new things . Students can grow up as good communicators in
addition to improving their emotional and social skills . ... In fact , creative expression
plays a key role in a student 's emotional development .
Insight & Approach
Taking this course , I have lots of realization and learning that is very helpful in my
duties as a teacher . The importance of having creative and innovative imaginations to
effectively deliver my lesson in the teaching learning process . Visualization is a
powerful tool in creating and developing learning activities through visual imagery to
facilitates learning . Just like in any business industry , there are challenges and problems
may arise . Visualizations is an aid to understand problem , formulation and discover an
effective solutions through visual images . Another insight is the fact that today , learners
in this generation learn more through visual presentation . The traditional lecture is not
100 % effective anymore , they need to see things that could boost their imagination ,
increases learning and creates opportunities for application of what that is taught
through the use of technologies , digital devices and gadgets . We can consider
visualization as the tool which can helps teachers to make instructional decisions about
how to teach , the content and the nature of tasks . It also offers a method of seeing the
unseen and we are encouraged and should aspire to ‘ see ’ not only what comes ‘ within
sight ’ , but also what we are unable to see .
I may consider that running a business , working in a corporation and large , successful
companies or simply being an employee just like me , thinking innovatively in
performing our duties and task is a helpful tool for us to grow and be more productive .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9145 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I ’m working in a manufacturing facility , with a long tradition of using classical problem solving systems as lean manufacturing tools , five why ’s , fishbone diagrams , brainstorming etc . The challenge for me is how to apply design thinking tools in this environment , with workers with a lot of experience in their jobs with high school or elementary school level . And a top management that like to use the current approaches so first of all I need to see how I can convince the top management to use this tool and second how I can make that workers use this new approach .
Selection
I decided to use the current kaizen planning in order that top management let me try these approach , but my idea was to use design thinking approach to perform the kaizen , instead to use the regular kaizen methodology
Application
Using ” what is ” approach I put a team working to solve a problem , so I encourage the team to first look and observe the activities that people was doing without say anything . My idea was use “ visualization and journey mapping ” so they can observe what customer did and if they have an idea they can write in a piece of paper but they can not say anything , this was in order to generate a big amount of ideas . What I observe was that people of team started to imagine a lot of possible solutions just with observation .
Then after observation finished we went to the meeting room and we reviewed all the information , I asked the team to write the possible solutions in a paper without put a name using “ what if ” approach , basically a brainstorming without sharing ideas . In a normal problem solving event we ask everybody to give a possible cause of the problem and what happened is that no more than 5 ideas are given by the team . What I observe is that people are able to generate a lot of ideas if they just put in a piece of paper without the pressure of the bosses or other members of the team , however there are other people that there are very difficult to not express his ideas , so I encourage them just to think and write in a piece of paper .
After this steps we followed with “ What wows ” so we put all the ideas in the wall of the meeting room and basically the possible solutions were put in groups with everybody ideas ( concept development ) , what I observe is since everybody ideas were in all groups of solutions the members of the team were ready to work in any of the solutions .
The team were split in three groups to work in three solutions ( Assumption testing ) , using “ what work ” approach , to prove their ideas , at the end one idea was selected as the best option , so I encourage to prove this idea making a prototype .
Insight
Using the tools of design thinking I discover that people that normally do n’t participate in the regular problem solving events , they are able to generate a lot of ideas of how to solve a problem , I discovered that this approach encourage people to think alternative solutions without the social pressure to say something smart
But this approach is difficult to people that normally they believe have the right answer
And I discovered that some people found difficult to work with prototypes to prove and idea , and I think this is a challenge that I need to work in the future
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I ’m working in a manufacturing facility , with a long tradition of using classical problem solving systems as lean manufacturing tools , five why ’s , fishbone diagrams , brainstorming etc . The challenge for me is how to apply design thinking tools in this environment , with workers with a lot of experience in their jobs with high school or elementary school level . And a top management that like to use the current approaches so first of all I need to see how I can convince the top management to use this tool and second how I can make that workers use this new approach .
Selection
I decided to use the current kaizen planning in order that top management let me try these approach , but my idea was to use design thinking approach to perform the kaizen , instead to use the regular kaizen methodology
Application
Using ” what is ” approach I put a team working to solve a problem , so I encourage the team to first look and observe the activities that people was doing without say anything . My idea was use “ visualization and journey mapping ” so they can observe what customer did and if they have an idea they can write in a piece of paper but they can not say anything , this was in order to generate a big amount of ideas . What I observe was that people of team started to imagine a lot of possible solutions just with observation .
Then after observation finished we went to the meeting room and we reviewed all the information , I asked the team to write the possible solutions in a paper without put a name using “ what if ” approach , basically a brainstorming without sharing ideas . In a normal problem solving event we ask everybody to give a possible cause of the problem and what happened is that no more than 5 ideas are given by the team . What I observe is that people are able to generate a lot of ideas if they just put in a piece of paper without the pressure of the bosses or other members of the team , however there are other people that there are very difficult to not express his ideas , so I encourage them just to think and write in a piece of paper .
After this steps we followed with “ What wows ” so we put all the ideas in the wall of the meeting room and basically the possible solutions were put in groups with everybody ideas ( concept development ) , what I observe is since everybody ideas were in all groups of solutions the members of the team were ready to work in any of the solutions .
The team were split in three groups to work in three solutions ( Assumption testing ) , using “ what work ” approach , to prove their ideas , at the end one idea was selected as the best option , so I encourage to prove this idea making a prototype .
Insight
Using the tools of design thinking I discover that people that normally do n’t participate in the regular problem solving events , they are able to generate a lot of ideas of how to solve a problem , I discovered that this approach encourage people to think alternative solutions without the social pressure to say something smart
But this approach is difficult to people that normally they believe have the right answer
And I discovered that some people found difficult to work with prototypes to prove and idea , and I think this is a challenge that I need to work in the future
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15915 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | StuDocu is not sponsored or endorsed by any college or university
Design thinking for innovation assignment coursera
Design Thinking ( Covenant University ( Deemed to be University ) )
StuDocu is not sponsored or endorsed by any college or university
Design thinking for innovation assignment coursera
Design Thinking ( Covenant University ( Deemed to be University ) )
Downloaded by Md Yadav ( [email protected] )
nMFtUVxSUI|33529258
Design thinking for innovation – Week5 Assignment
-by Md Yadav
Tool Applied : VISUALIZATION
1.Challenge and Selection
In a group setting , visualization helps to spark idea generation . Seeing what other people are drawing , adding elements to their drawing or simply discussing the sketches helps to build on top of each others ideas . Visualization is really important for the process of Design Thinking because it 's actually a way of unlocking a different part of our brain . It allows us to think in a non - verbal way and access parts of our brain , our creativity . And main challenges are it gives assessment not exactness , while the information is exact in foreseeing the circumstances , the perception of similar just gives the assessment , one - sided , absence of help , inappropriate plan issue , wrong engaged individuals can skip center messages .
2.Application
Downloaded by Md Yadav ( [email protected] )
nMFtUVxSUI|33529258
| EMAIL: [email protected], [email protected]
ID_NUM: nMFtUVxSUI|33529258, nMFtUVxSUI|33529258
NAME_STUDENT: Md Yadav, Md Yadav, Md Yadav
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: StuDocu is not sponsored or endorsed by any college or university
Design thinking for innovation assignment coursera
Design Thinking ( Covenant University ( Deemed to be University ) )
StuDocu is not sponsored or endorsed by any college or university
Design thinking for innovation assignment coursera
Design Thinking ( Covenant University ( Deemed to be University ) )
Downloaded by Md Yadav ( [email protected] )
nMFtUVxSUI|33529258
Design thinking for innovation – Week5 Assignment
-by Md Yadav
Tool Applied : VISUALIZATION
1.Challenge and Selection
In a group setting , visualization helps to spark idea generation . Seeing what other people are drawing , adding elements to their drawing or simply discussing the sketches helps to build on top of each others ideas . Visualization is really important for the process of Design Thinking because it 's actually a way of unlocking a different part of our brain . It allows us to think in a non - verbal way and access parts of our brain , our creativity . And main challenges are it gives assessment not exactness , while the information is exact in foreseeing the circumstances , the perception of similar just gives the assessment , one - sided , absence of help , inappropriate plan issue , wrong engaged individuals can skip center messages .
2.Application
Downloaded by Md Yadav ( [email protected] )
nMFtUVxSUI|33529258
### Output: | {
"EMAIL": [
"[email protected]",
"[email protected]"
],
"ID_NUM": [
"nMFtUVxSUI|33529258",
"nMFtUVxSUI|33529258"
],
"NAME_STUDENT": [
"Md Yadav",
"Md Yadav",
"Md Yadav"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9146 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and selection : As a student , there have been many times where the amount of content that I would have to memorize and internalize is tremendous . Sometimes , I would not have enough time to go through everything and at first , I kept failing my tests . Eventually , through the help of my teachers and mentors , I realized that the problem was my learning method and how I studied . I placed too much pressure on myself to internalize every single word in every single paragraph and that was the reason why I was not doing very well . Then , I discovered mind maps . It worked wonders . Even now , I use mind maps for a variety of things such as work , planning events , organizing thoughts and for mentoring students . As a teacher , I find that some of my students face the same problem I did back then , either with work or with personal problems . Thus , when they come to me for help or advice , I always use mind - mapping to help them out . Mind mapping is a diagram tool used to visually organize information and I find that when our thoughts are in a mess , mind mapping is always helpful to organize thoughts and ideas especially in a visual form on paper where links and connections between thoughts can be made . Sometimes , solutions would be staring us right in the face and we just do not know it as our thoughts are jumbled up in our brains .
Application : So when students come to me for help , I start off by asking them what the main problem is and write it down in the middle of a blank sheet of paper . I usually have several different coloured markers in front of them to choose from . The different colours also help them to visualize the connections better . After that , we branch out from the main topic and go into the details of the problem or issue . Usually , we start off with reasons why the student thinks the problem occurs , followed by how the student feels , and his / her thoughts on it . I then ask the student what he / she thinks some of the solutions are and then we go into the pros and cons of each decision and I would then leave the student to make his / her own decision . I think this is a very effective way ( and colourful ) to visualize thoughts and organize ideas . It also helps to calm the student down and relieve a huge weight off their shoulders when everything is laid down in front of them and when they are guided by someone . Most of the time , the student walks away with a laid out plan of what to do and an understanding of the consequences , both good and bad of each decision .
Insight : Before this course , I never knew mind - mapping was one of the design thinking tools . This course really gave me some insights on how to help both my students and even myself out in various situations . Even though I use mind mapping a lot with my students , I often find myself in the same situation as them and sometimes mind mapping does not immediately come to mind and I think this reflection has made me realise that these design thinking tools can really be used in any situation and I am definitely going to be applying the knowledge more to my everyday life .
Approach : As mind mapping has been proven to work very effectively with my students , I will be continuing to use mind mapping as a design thinking tool . However , I will be incorporating the other tools in my lessons more often and conducting small experiments to see if they work well with the students . In addition to that , I will also be using the tools in my life as well as each tool has its own pros and cons and thus work well in different situations . Thus , the only way is to try them out for myself and find out the best tool for myself in the various situations I may face in future .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and selection : As a student , there have been many times where the amount of content that I would have to memorize and internalize is tremendous . Sometimes , I would not have enough time to go through everything and at first , I kept failing my tests . Eventually , through the help of my teachers and mentors , I realized that the problem was my learning method and how I studied . I placed too much pressure on myself to internalize every single word in every single paragraph and that was the reason why I was not doing very well . Then , I discovered mind maps . It worked wonders . Even now , I use mind maps for a variety of things such as work , planning events , organizing thoughts and for mentoring students . As a teacher , I find that some of my students face the same problem I did back then , either with work or with personal problems . Thus , when they come to me for help or advice , I always use mind - mapping to help them out . Mind mapping is a diagram tool used to visually organize information and I find that when our thoughts are in a mess , mind mapping is always helpful to organize thoughts and ideas especially in a visual form on paper where links and connections between thoughts can be made . Sometimes , solutions would be staring us right in the face and we just do not know it as our thoughts are jumbled up in our brains .
Application : So when students come to me for help , I start off by asking them what the main problem is and write it down in the middle of a blank sheet of paper . I usually have several different coloured markers in front of them to choose from . The different colours also help them to visualize the connections better . After that , we branch out from the main topic and go into the details of the problem or issue . Usually , we start off with reasons why the student thinks the problem occurs , followed by how the student feels , and his / her thoughts on it . I then ask the student what he / she thinks some of the solutions are and then we go into the pros and cons of each decision and I would then leave the student to make his / her own decision . I think this is a very effective way ( and colourful ) to visualize thoughts and organize ideas . It also helps to calm the student down and relieve a huge weight off their shoulders when everything is laid down in front of them and when they are guided by someone . Most of the time , the student walks away with a laid out plan of what to do and an understanding of the consequences , both good and bad of each decision .
Insight : Before this course , I never knew mind - mapping was one of the design thinking tools . This course really gave me some insights on how to help both my students and even myself out in various situations . Even though I use mind mapping a lot with my students , I often find myself in the same situation as them and sometimes mind mapping does not immediately come to mind and I think this reflection has made me realise that these design thinking tools can really be used in any situation and I am definitely going to be applying the knowledge more to my everyday life .
Approach : As mind mapping has been proven to work very effectively with my students , I will be continuing to use mind mapping as a design thinking tool . However , I will be incorporating the other tools in my lessons more often and conducting small experiments to see if they work well with the students . In addition to that , I will also be using the tools in my life as well as each tool has its own pros and cons and thus work well in different situations . Thus , the only way is to try them out for myself and find out the best tool for myself in the various situations I may face in future .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19294 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
I am an operations manager in a large B2B office products company and one of the biggest problems faced by my company is effective “ key account management ” . Challenges around key account management exist because sales representatives in the company sell different products to the same customers and they lose out on the opportunity that exists for the company to become a streamlined and effective business partner . Adding to the problem that already exists , there is confusion around the definition of the problem . As a team , we would like to apply learnings from the course to refine the company ’s understanding around the problem and clearly articulate the problem that the company is trying to solve .
Selection :
The team has not yet clearly defined the problem , so we are selecting the mind - mapping tool to better understand the problem and gain alignment on the definition of the problem from key internal stakeholders .
Application :
As stated by Rodriguez in the video about mind - mapping , the key difference in how mind - mapping is used for design thinking is that it is not a one - person exercise . In an ideal situation , end - users of the product or process develop the mind - map . In the case of our problem , internal stakeholders who will play an active role in addressing the key account management problem were invited – these were sales representatives , account executives supporting key accounts for the company , regional and national sales directors , internal marketing directors as well as external stakeholders who will reap the benefits – vendor managers in major accounts for the company . Two different prompts were provided for the internal and external stakeholders – internal stakeholders were asked to visualize and mind - map how our sales teams could serve as trusted advisors for the external stakeholders and improve our key account management capabilities ; External stakeholders were asked to develop a vision ( mind - map ) of how our company ’s sales team could engage with them . These exercises took place in 2 - hour workshops for two sets of internal and two sets of external stakeholders . The internal stakeholders used photographs and whiteboard markers to develop the mind - map – they aggregated common themes together . This was a foreign idea to external stakeholders but an overall fruitful exercise as they were able to share how other companies in the same industry were able to successfully partner with them .
Insight :
Internal stakeholders : The key insights from the exercise were a lack of consensus about the
problem the team was trying to solve – on the flipside this meant there were very different problems that the group was trying to solve – some groups wanted to have improved coordination between different sales teams , others wanted to have streamlined contracting for major accounts , still others wanted more effective marketing efforts and white - glove treatment for the biggest business customers of the company . Other themes that emerged were compliance challenges imposed by internal legal
departments and government enforced policies that restrained what the company could and could not do to stay competitive .
External stakeholders :
A low frequency of live meetings , strong virtual collaboration were clear themes that emerged
from the external stakeholder discussions . There was interest in receiving data about buying trends of the buyer and anonymized data of other buyers – this will help the buyer keep up with their competition where it makes business sense .
Approach :
This is the first set of design thinking activities undertaken by the team and it has yielding interesting insights . We believe we will benefit from better understanding the context of the problem , what that looks like and the emotions associated with it – this will help us develop solutions that will better serve the end - user . As a next step , we would like to embark on a visualization exercise with photographs to gather more context around the problem .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
I am an operations manager in a large B2B office products company and one of the biggest problems faced by my company is effective “ key account management ” . Challenges around key account management exist because sales representatives in the company sell different products to the same customers and they lose out on the opportunity that exists for the company to become a streamlined and effective business partner . Adding to the problem that already exists , there is confusion around the definition of the problem . As a team , we would like to apply learnings from the course to refine the company ’s understanding around the problem and clearly articulate the problem that the company is trying to solve .
Selection :
The team has not yet clearly defined the problem , so we are selecting the mind - mapping tool to better understand the problem and gain alignment on the definition of the problem from key internal stakeholders .
Application :
As stated by Rodriguez in the video about mind - mapping , the key difference in how mind - mapping is used for design thinking is that it is not a one - person exercise . In an ideal situation , end - users of the product or process develop the mind - map . In the case of our problem , internal stakeholders who will play an active role in addressing the key account management problem were invited – these were sales representatives , account executives supporting key accounts for the company , regional and national sales directors , internal marketing directors as well as external stakeholders who will reap the benefits – vendor managers in major accounts for the company . Two different prompts were provided for the internal and external stakeholders – internal stakeholders were asked to visualize and mind - map how our sales teams could serve as trusted advisors for the external stakeholders and improve our key account management capabilities ; External stakeholders were asked to develop a vision ( mind - map ) of how our company ’s sales team could engage with them . These exercises took place in 2 - hour workshops for two sets of internal and two sets of external stakeholders . The internal stakeholders used photographs and whiteboard markers to develop the mind - map – they aggregated common themes together . This was a foreign idea to external stakeholders but an overall fruitful exercise as they were able to share how other companies in the same industry were able to successfully partner with them .
Insight :
Internal stakeholders : The key insights from the exercise were a lack of consensus about the
problem the team was trying to solve – on the flipside this meant there were very different problems that the group was trying to solve – some groups wanted to have improved coordination between different sales teams , others wanted to have streamlined contracting for major accounts , still others wanted more effective marketing efforts and white - glove treatment for the biggest business customers of the company . Other themes that emerged were compliance challenges imposed by internal legal
departments and government enforced policies that restrained what the company could and could not do to stay competitive .
External stakeholders :
A low frequency of live meetings , strong virtual collaboration were clear themes that emerged
from the external stakeholder discussions . There was interest in receiving data about buying trends of the buyer and anonymized data of other buyers – this will help the buyer keep up with their competition where it makes business sense .
Approach :
This is the first set of design thinking activities undertaken by the team and it has yielding interesting insights . We believe we will benefit from better understanding the context of the problem , what that looks like and the emotions associated with it – this will help us develop solutions that will better serve the end - user . As a next step , we would like to embark on a visualization exercise with photographs to gather more context around the problem .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15491 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The short - cut to business makings : Visualization
Challenges & Selection
The launch of new insurance product in a perspective of sales department needs to achieve good sales points
giving designed benefit to customers . At the same time , I take a consideration to many constraints of
profitability delivered by finance side . The tool of visualization is the short - cut to core understanding in a
course of making agreements among relevant parties . I encountered the situation to promote the annuity
product named ‘ platinum annuity ’ , which sales revenue drop dramatically against the first expectation . To
achieve the sales target , there needs to make countermeasures including product improvement , enhancing
marketing relations and obtaining the support from company - wide etc . I have list up all elements to facilitating
a discussion among finance , product and sales person to narrow the gap and find opportunities .
Application
I have focused on each stakeholders ’ benefit when visualizing the existing elements and combining materials
creatively . The visualizing course is a time consuming process through the interviewing each parties ’ interests .
The graph has built up one by one like paining artist make own master pieces . The benefit to customer over
the competing company ’s product and distinction of marketing points is located in a main center and other
supporting elements positioned like a satellite . Mirroring the top line to bottom line of financial statements ,
all element has addressed its scope , boundaries , relationship between each key point . Now , it is a time to
create artistic business solution redefining what we are doing within available resource by focusing on the
main target asking why we are doing this .
If drawing well , it means to take right steps by obtaining agreements among relevant parties . It allows to
proceed discussion all relevant parties with a well - designed graph and decision making process . As a financial
service company , important things and priorities can be arranged and internal process be designed accordingly .
The designing and discussion itself is not enough to make a deal in a business environment . The bottle - neck
of obstructing creatively making a solution should be removed using a good tool of visualized agreement
through internal discussion and agreed . Now , selecting action points is a main consideration to complete the
business graphical masterpieces . The sales target is reallocated with a new profitability available and the
internal process has revisited again for the activity .
Now the official decision of new marketing strategy has approved and resources has input with new designed
target . The remains things are the sales activity and achieving the target after all relevant parties understood
with graphical tool and be ready to support the sales .
Result ? We achieved 263 % over the target in annuity business lines within our business channel .
Insight & Approach
The graphical communication could be a short - cut to business solution giving powerful understanding to
various stakeholders whilst the consuming process is required on the course of building up . I learned that its
framed work is like a flat - form that every participant could give a contribution by playing within a designed
area . On a same stage of understanding , the diverse group of participants could be defined their interest in a
short time where making agreement be made easily .
The team work as a company , one function itself could not complete the pictures puzzle in a business world .
The defined constraints are the reason why we work together and challenging home work to be solved . The
shared understanding is the key to incorporate all ideas combined where maximize the group thinking leading
to reasonable and appropriate decision making . The great business tool of making a short - cut to make a deal :
visualization .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The short - cut to business makings : Visualization
Challenges & Selection
The launch of new insurance product in a perspective of sales department needs to achieve good sales points
giving designed benefit to customers . At the same time , I take a consideration to many constraints of
profitability delivered by finance side . The tool of visualization is the short - cut to core understanding in a
course of making agreements among relevant parties . I encountered the situation to promote the annuity
product named ‘ platinum annuity ’ , which sales revenue drop dramatically against the first expectation . To
achieve the sales target , there needs to make countermeasures including product improvement , enhancing
marketing relations and obtaining the support from company - wide etc . I have list up all elements to facilitating
a discussion among finance , product and sales person to narrow the gap and find opportunities .
Application
I have focused on each stakeholders ’ benefit when visualizing the existing elements and combining materials
creatively . The visualizing course is a time consuming process through the interviewing each parties ’ interests .
The graph has built up one by one like paining artist make own master pieces . The benefit to customer over
the competing company ’s product and distinction of marketing points is located in a main center and other
supporting elements positioned like a satellite . Mirroring the top line to bottom line of financial statements ,
all element has addressed its scope , boundaries , relationship between each key point . Now , it is a time to
create artistic business solution redefining what we are doing within available resource by focusing on the
main target asking why we are doing this .
If drawing well , it means to take right steps by obtaining agreements among relevant parties . It allows to
proceed discussion all relevant parties with a well - designed graph and decision making process . As a financial
service company , important things and priorities can be arranged and internal process be designed accordingly .
The designing and discussion itself is not enough to make a deal in a business environment . The bottle - neck
of obstructing creatively making a solution should be removed using a good tool of visualized agreement
through internal discussion and agreed . Now , selecting action points is a main consideration to complete the
business graphical masterpieces . The sales target is reallocated with a new profitability available and the
internal process has revisited again for the activity .
Now the official decision of new marketing strategy has approved and resources has input with new designed
target . The remains things are the sales activity and achieving the target after all relevant parties understood
with graphical tool and be ready to support the sales .
Result ? We achieved 263 % over the target in annuity business lines within our business channel .
Insight & Approach
The graphical communication could be a short - cut to business solution giving powerful understanding to
various stakeholders whilst the consuming process is required on the course of building up . I learned that its
framed work is like a flat - form that every participant could give a contribution by playing within a designed
area . On a same stage of understanding , the diverse group of participants could be defined their interest in a
short time where making agreement be made easily .
The team work as a company , one function itself could not complete the pictures puzzle in a business world .
The defined constraints are the reason why we work together and challenging home work to be solved . The
shared understanding is the key to incorporate all ideas combined where maximize the group thinking leading
to reasonable and appropriate decision making . The great business tool of making a short - cut to make a deal :
visualization .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10695 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | From Waste to Worth
Reflection : Visualisation
Challenge and Selection
Waste management has been a daunting task especially in developing and under developed countries . Dumping of waste in large scale as well as small scale results in environment pollution , health hazards and ecological imbalances . Air , water and soil are dangerously polluted .It has also contributed significantly to the increase of incurable diseases and spreading of diseases like dengue , malaria etc . For example , dengue fever is spread by mosquito , which breeds in stagnant water . Carelessly dumped containers , tubes etc are the home ground for their breeding . According to the statistics of WHO 390 million dengue infections are reported per year . Also biomagnifications has disrupted the food chain leading to extinction of a number of species .
Why should we not use the same scrape for constructive purposes ? How to convert the garbage to gain ? Scientific solutions and massive machineries are already available . Still it does not act as the problem solver . Improper management , installation as well as maintenance expenses , inaccessibility and lack of awareness catalyses the pollution process . It is human tendency to feel happier with steadfast outcomes rather than a long term benefits and community welfare . We need an easily convincible , simple but powerful tool that would wreck the mind set of people and align their thoughts to our imagination .
Visualisation is the representation of facts and ideas for easy understanding of stake holder . It has a wide variety of techniques ranging from pencil drawing to video playback . It helps to lay out abstract idea in simple figures . After attending video lecture by Angela Myer , on Visualization felt that it is tailor made for the requirement . Need simple , motivating method which is easily understood by people from different background . It should also provide scope for further improvement through customer feedback . Incorporation of ethnography with visualisation is assumed to be the apt strategic tool in this context .
Application
Formed a small group of fifteen people from diverse background .Had a discussion with them based on pre composed points about the current methods of waste disposal , it 's effectiveness their concerns , suggestions and expectation . After a few days the same group was invited for a presentation of the data from the previous discussion .Also expressed the new concept of waste management . Key points presented are following :
1 . Current methods , their short coming , long term and short term results .
2 . Simple , feasible solutions that provides quick experience as well as futuristic gain .
3.Small scale version of solution , so that individuals could get a feel of the concept and could be executed in a cost effective way
We have presented all these concepts using pictures and diagrams . Then we discussed the same points with them . Now we would observe that the response from the members were more enthusiastic and overwhelming . They were eagerly waiting for the realization of the idea .Their perspective change was identified from their readiness for active involvement .
Insight
Visualisation is beneficial to present a big picture of an idea using small images . For instance a simple comparison between the money spent for treatment of diseases to the cost of implementing new idea , which provides monetary gain as well as disease control , proved worthiness of the ides . It is a highly effective method when we need to convince our idea and align it with client requirement . Also it is effective if the consumers are from diverse background , even for the uneducated flocks .People could easily compare the new idea to the existing one and give useful suggestions .
As we require the participation of individuals for the implementation of plan we need to motivate them so that they should feel it as their futuristic contribution rather than a mandatory responsibility . It is highly recommended tool when a third person is involved in some process of idea implementation , as each one gets clear idea about his role .
Approach
Next time I would combine visualisation with mind mapping . Exercising visualisation tool in steps from identifying opportunity to planning . As it is a handy tool for curating the information , easy reflection , identifying possible hindrances and representing futuristic projections . We could easily frame the big picture . Use mind mapping in next stages , that is from research phase to design phase . Mind mapping seem to be better when required to cater to the specific needs of individual . It seems more personalised approach and requires exact understanding of the client behaviour .It also helps to hit the bullet at exact target . My conviction is that a candid combination of both would prove to be more fruitful .
Reference
https://www.smith-flores.com/mainlogin.htm
http://www.jackson.com/categories/search/tagsmain.html
http://fisher.com/category/wp-contentregister.htm
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: https://www.smith-flores.com/mainlogin.htm, http://www.jackson.com/categories/search/tagsmain.html, http://fisher.com/category/wp-contentregister.htm
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: From Waste to Worth
Reflection : Visualisation
Challenge and Selection
Waste management has been a daunting task especially in developing and under developed countries . Dumping of waste in large scale as well as small scale results in environment pollution , health hazards and ecological imbalances . Air , water and soil are dangerously polluted .It has also contributed significantly to the increase of incurable diseases and spreading of diseases like dengue , malaria etc . For example , dengue fever is spread by mosquito , which breeds in stagnant water . Carelessly dumped containers , tubes etc are the home ground for their breeding . According to the statistics of WHO 390 million dengue infections are reported per year . Also biomagnifications has disrupted the food chain leading to extinction of a number of species .
Why should we not use the same scrape for constructive purposes ? How to convert the garbage to gain ? Scientific solutions and massive machineries are already available . Still it does not act as the problem solver . Improper management , installation as well as maintenance expenses , inaccessibility and lack of awareness catalyses the pollution process . It is human tendency to feel happier with steadfast outcomes rather than a long term benefits and community welfare . We need an easily convincible , simple but powerful tool that would wreck the mind set of people and align their thoughts to our imagination .
Visualisation is the representation of facts and ideas for easy understanding of stake holder . It has a wide variety of techniques ranging from pencil drawing to video playback . It helps to lay out abstract idea in simple figures . After attending video lecture by Angela Myer , on Visualization felt that it is tailor made for the requirement . Need simple , motivating method which is easily understood by people from different background . It should also provide scope for further improvement through customer feedback . Incorporation of ethnography with visualisation is assumed to be the apt strategic tool in this context .
Application
Formed a small group of fifteen people from diverse background .Had a discussion with them based on pre composed points about the current methods of waste disposal , it 's effectiveness their concerns , suggestions and expectation . After a few days the same group was invited for a presentation of the data from the previous discussion .Also expressed the new concept of waste management . Key points presented are following :
1 . Current methods , their short coming , long term and short term results .
2 . Simple , feasible solutions that provides quick experience as well as futuristic gain .
3.Small scale version of solution , so that individuals could get a feel of the concept and could be executed in a cost effective way
We have presented all these concepts using pictures and diagrams . Then we discussed the same points with them . Now we would observe that the response from the members were more enthusiastic and overwhelming . They were eagerly waiting for the realization of the idea .Their perspective change was identified from their readiness for active involvement .
Insight
Visualisation is beneficial to present a big picture of an idea using small images . For instance a simple comparison between the money spent for treatment of diseases to the cost of implementing new idea , which provides monetary gain as well as disease control , proved worthiness of the ides . It is a highly effective method when we need to convince our idea and align it with client requirement . Also it is effective if the consumers are from diverse background , even for the uneducated flocks .People could easily compare the new idea to the existing one and give useful suggestions .
As we require the participation of individuals for the implementation of plan we need to motivate them so that they should feel it as their futuristic contribution rather than a mandatory responsibility . It is highly recommended tool when a third person is involved in some process of idea implementation , as each one gets clear idea about his role .
Approach
Next time I would combine visualisation with mind mapping . Exercising visualisation tool in steps from identifying opportunity to planning . As it is a handy tool for curating the information , easy reflection , identifying possible hindrances and representing futuristic projections . We could easily frame the big picture . Use mind mapping in next stages , that is from research phase to design phase . Mind mapping seem to be better when required to cater to the specific needs of individual . It seems more personalised approach and requires exact understanding of the client behaviour .It also helps to hit the bullet at exact target . My conviction is that a candid combination of both would prove to be more fruitful .
Reference
https://www.smith-flores.com/mainlogin.htm
http://www.jackson.com/categories/search/tagsmain.html
http://fisher.com/category/wp-contentregister.htm
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"https://www.smith-flores.com/mainlogin.htm",
"http://www.jackson.com/categories/search/tagsmain.html",
"http://fisher.com/category/wp-contentregister.htm"
],
"USERNAME": []
} | 9892 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Visualization
Challenge
I 'm a student of bachelor program visual communication , that is why visualization is the most used tool of design thinking for me . This is a quite wide program and diversity of skills , which gives university for us limitlessly . To make up books and magazines I would like too much . Visualization can help to start thinking about the size of the book , content and fonts that I can use there and the emotion , which I want to hand over with my design . I have one example , I must do visual research and make it up like a multi - page edition , and this task was not easy for me , because at the start i did n’t imagine what book I would do as a result .
Selection
I decided to start with the common actions to find some references in verified Internet resources and in printed books in bookshops . By chance I found some interesting conceptual things , which inspired me .
Application
The topic of my visual research was comparison between monumental propaganda in the Soviet Union and the present time . This theme was quite specific , that was a problem to find suitable references at the start of the process . I do n’t want to copy soviet encyclopedias , and the differences between materials did n’t allow me to do a clear catalog . In every consultation with the curator , I suggest the ideas , which moves me towards a goal . I ’d like to visit bookshops . This sensation when you open a new book in your hand , you can feel a full spector of emotions , because the computer screen ca n’t hand it over correctly . I think that typography is something for tactility . A lot of web resources , like Instagram , Youtube and Telegramm , also helped in common understanding of what design is closer to you personally and what you want to produce as a result .
Insight
Critical point was when I understood that the concept must be on the first side . The edition acquired the format like a big low budget magazine on one staple , in layout uses only three basic colors : red , white and black . The comments on the viewing were controversial , but my favorite was : “ completely boring and strange , but cool , i ’d buy it ” . I consider that is the main fact , because the assessment for design is also ambiguous .
Approach
If I did n’t find the decision for the last moment and did n’t visualize my edition , because in the start my imagination about this was n’t correct like it was as a result , but without visualization of
the finished product to create something is impossible . This way leads the designer to creation of something unique .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Visualization
Challenge
I 'm a student of bachelor program visual communication , that is why visualization is the most used tool of design thinking for me . This is a quite wide program and diversity of skills , which gives university for us limitlessly . To make up books and magazines I would like too much . Visualization can help to start thinking about the size of the book , content and fonts that I can use there and the emotion , which I want to hand over with my design . I have one example , I must do visual research and make it up like a multi - page edition , and this task was not easy for me , because at the start i did n’t imagine what book I would do as a result .
Selection
I decided to start with the common actions to find some references in verified Internet resources and in printed books in bookshops . By chance I found some interesting conceptual things , which inspired me .
Application
The topic of my visual research was comparison between monumental propaganda in the Soviet Union and the present time . This theme was quite specific , that was a problem to find suitable references at the start of the process . I do n’t want to copy soviet encyclopedias , and the differences between materials did n’t allow me to do a clear catalog . In every consultation with the curator , I suggest the ideas , which moves me towards a goal . I ’d like to visit bookshops . This sensation when you open a new book in your hand , you can feel a full spector of emotions , because the computer screen ca n’t hand it over correctly . I think that typography is something for tactility . A lot of web resources , like Instagram , Youtube and Telegramm , also helped in common understanding of what design is closer to you personally and what you want to produce as a result .
Insight
Critical point was when I understood that the concept must be on the first side . The edition acquired the format like a big low budget magazine on one staple , in layout uses only three basic colors : red , white and black . The comments on the viewing were controversial , but my favorite was : “ completely boring and strange , but cool , i ’d buy it ” . I consider that is the main fact , because the assessment for design is also ambiguous .
Approach
If I did n’t find the decision for the last moment and did n’t visualize my edition , because in the start my imagination about this was n’t correct like it was as a result , but without visualization of
the finished product to create something is impossible . This way leads the designer to creation of something unique .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9644 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Chicken House
1 . Challenge : Describe your challenge , including all relevant information .
Especially in the current crisis , I have the feeling that many people are becoming conscious of their alimentation and where their food is coming from . In the last months different people told me , that they are thinking about having chickens in their garden . In my eyes this desire comes along with a general desire to reconnect oneself with nature . I can see similarities to the urban gardening movement and a general interest in hydro cultures and balcony or roof top plantations .
Even though one or two generations ago , our families have held hens in their garden , I esteem the challenges concerning knowledge , decision , making and handcraft - ship important enough for a lot of people , to abandon this project . So the offer that I ’m thinking about , shall not only consist in selling chicken houses and possibly baby chickens , but it shall also lead and support the client in his decision making and facilitate the whole customer life cycle . Since I currently do n’t know how to evaluate , proof or falsify if there is a market , I would like to use this exercise to explore the specifics of the offer with the help of the visualization tool .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge -- including any appropriate video lecture references ) . The first goal when using the visualization tool is to reach a common understanding of the scope and all the elements involved . The basis can be a poster with drawings or pictures that will underline the meaning of key words and force the participants to make more use of the right side of their brain . It will serve the team to explore the “ What is ? ” stage . The created poster will be discussed in small diverse groups ( 4 - 6 people ) . The groups will have 45 minutes to discuss and to adapt the graphic to their point of view . Afterwards they will present the outcome to the other groups . At this point it is very important to recognize commonalities on the insights between the different groups . The outcome of each group can be combined into one new illustration . This illustration will give orientation to all stake - holders involved in the project and can serve as a constant reference throughout the design thinking process . Refere to : Video : Visualization Tool with designer Doreen Schubert ; Book : Design for growth , p. 49
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what
you did and how the tool was applied effectively or ineffectively ) . Reflecting about the costumers , possible problems and challenges , I put together a graphic ( see below ) . The shown “ Customer life cycle ” represents for me the way the costumer should be guided - beginning with the first time the he thinks : “ What if I had my own chickens ? ”
I thought of some friends of mine who would form a complementary , yet diverse team : Thomas ( Organic farmer with 2000 hens ) , Matthias ( Physicist / doubtful , skeptical ) , Christina ( Pharmacist / unifying ) , Frank ( graphic designer / experienced in marketing , persona approach ) Based on my graphic this team shall reflect about the following questions : What is right / wrong / missing in the graphic ?
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . Since it is currently not possible for me to make the group session , I will try to imagine possible outcomes : 1 . The team was pointing out different groups of customers : people with house / garden , schools , kinder - gardens , retirement home .
2 . For team the connection with nature and the interaction with a living being are key - points . They were uncertain about the value in automation/ technical features in order to gain more independence .
3 . The most important insight was that we did n’t know enough about the costumers motivation . We would therefor try to find and interview people already having chickens and those who are thinking about getting some , in order to find out why producing your own eggs and having your own chickens is so important to them .
It was interesting to see how technical questions were mostly put aside , we discussed mostly human and ethical questions . This session helped us to focus on the real questions , identify missing information , define the next steps and to narrow down on a minimum viable product ( MVP ) .
5 . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why
Alternatively , I could imagine a more open approach by using the “ Mind mapping / yard sale ” tool . Thus exhibiting all sorts of information that can be found as : newspaper articles about people/ kinder - gardens with hens , plans for hen houses , industrial egg production , storybooks about “ Life of a chicken ” , …
This approach is more open and would therefor leave the space to emphasize on different aspects . It could prelude the visualization - session and thus make a very good project kick - off . But an additional time slot will be necessary , which is not in all situations possible . And certain aspects that I think of as key points , might not be discussed at all .
I ’m not sure if the descripton of this tool is demanded in this exercise : The partcipants shall visit the exhibiton and note thinss that they fnd important on stccky - notes . In a sroup session ( 5 - 6 people the partcipants will propose themes and arranse these stccky - notes to a fins theme . In Detail : One persons starts by proposins a theme and the others can arranse fins stccky - notes around that theme . Than someone else can propose a new theme and other stccky - notes will be arransed around that theme . Stccky - notes without theme will also be added into the picture . Afer that , the themes will be put in relatonship with each other . In the end actons or insishts can be deduced by asckins the questons : “ What does that mean ? ” , “ So what ? ”
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Chicken House
1 . Challenge : Describe your challenge , including all relevant information .
Especially in the current crisis , I have the feeling that many people are becoming conscious of their alimentation and where their food is coming from . In the last months different people told me , that they are thinking about having chickens in their garden . In my eyes this desire comes along with a general desire to reconnect oneself with nature . I can see similarities to the urban gardening movement and a general interest in hydro cultures and balcony or roof top plantations .
Even though one or two generations ago , our families have held hens in their garden , I esteem the challenges concerning knowledge , decision , making and handcraft - ship important enough for a lot of people , to abandon this project . So the offer that I ’m thinking about , shall not only consist in selling chicken houses and possibly baby chickens , but it shall also lead and support the client in his decision making and facilitate the whole customer life cycle . Since I currently do n’t know how to evaluate , proof or falsify if there is a market , I would like to use this exercise to explore the specifics of the offer with the help of the visualization tool .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge -- including any appropriate video lecture references ) . The first goal when using the visualization tool is to reach a common understanding of the scope and all the elements involved . The basis can be a poster with drawings or pictures that will underline the meaning of key words and force the participants to make more use of the right side of their brain . It will serve the team to explore the “ What is ? ” stage . The created poster will be discussed in small diverse groups ( 4 - 6 people ) . The groups will have 45 minutes to discuss and to adapt the graphic to their point of view . Afterwards they will present the outcome to the other groups . At this point it is very important to recognize commonalities on the insights between the different groups . The outcome of each group can be combined into one new illustration . This illustration will give orientation to all stake - holders involved in the project and can serve as a constant reference throughout the design thinking process . Refere to : Video : Visualization Tool with designer Doreen Schubert ; Book : Design for growth , p. 49
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what
you did and how the tool was applied effectively or ineffectively ) . Reflecting about the costumers , possible problems and challenges , I put together a graphic ( see below ) . The shown “ Customer life cycle ” represents for me the way the costumer should be guided - beginning with the first time the he thinks : “ What if I had my own chickens ? ”
I thought of some friends of mine who would form a complementary , yet diverse team : Thomas ( Organic farmer with 2000 hens ) , Matthias ( Physicist / doubtful , skeptical ) , Christina ( Pharmacist / unifying ) , Frank ( graphic designer / experienced in marketing , persona approach ) Based on my graphic this team shall reflect about the following questions : What is right / wrong / missing in the graphic ?
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . Since it is currently not possible for me to make the group session , I will try to imagine possible outcomes : 1 . The team was pointing out different groups of customers : people with house / garden , schools , kinder - gardens , retirement home .
2 . For team the connection with nature and the interaction with a living being are key - points . They were uncertain about the value in automation/ technical features in order to gain more independence .
3 . The most important insight was that we did n’t know enough about the costumers motivation . We would therefor try to find and interview people already having chickens and those who are thinking about getting some , in order to find out why producing your own eggs and having your own chickens is so important to them .
It was interesting to see how technical questions were mostly put aside , we discussed mostly human and ethical questions . This session helped us to focus on the real questions , identify missing information , define the next steps and to narrow down on a minimum viable product ( MVP ) .
5 . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why
Alternatively , I could imagine a more open approach by using the “ Mind mapping / yard sale ” tool . Thus exhibiting all sorts of information that can be found as : newspaper articles about people/ kinder - gardens with hens , plans for hen houses , industrial egg production , storybooks about “ Life of a chicken ” , …
This approach is more open and would therefor leave the space to emphasize on different aspects . It could prelude the visualization - session and thus make a very good project kick - off . But an additional time slot will be necessary , which is not in all situations possible . And certain aspects that I think of as key points , might not be discussed at all .
I ’m not sure if the descripton of this tool is demanded in this exercise : The partcipants shall visit the exhibiton and note thinss that they fnd important on stccky - notes . In a sroup session ( 5 - 6 people the partcipants will propose themes and arranse these stccky - notes to a fins theme . In Detail : One persons starts by proposins a theme and the others can arranse fins stccky - notes around that theme . Than someone else can propose a new theme and other stccky - notes will be arransed around that theme . Stccky - notes without theme will also be added into the picture . Afer that , the themes will be put in relatonship with each other . In the end actons or insishts can be deduced by asckins the questons : “ What does that mean ? ” , “ So what ? ”
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12977 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch Reflection
Challenge & Selection
I am Sales Analytics Coordinator for zolie ( National Institute of Coffee ) of a Beauty Direct Selling company that have almost 415k representatives ( sellers ) in our cluster . Data analytics are very important for build consistent insights to make certain decisions about product launches or incentives programs to improve their profits and company itself . These 415k representatives are organized in different zones or regions in each country depending also of different selling behaviors that segmented the representatives in different ways . Changing our work methods to an agile method , we star working different multi skills teams to have different knowledge resources working in the same “ table ” . We focused in work in projects than lasts between 2 and 4 weeks ( depending in the size of the project and the impact it will have ) .
Application
We usually put together work teams that not necessarily already exist . This means that work in agile teams made of people of different functional areas of the company that have direct relation with the project itself . We consider that projects tests have to be shorts , good and cheap . That ’s why these do n’t last less than 2 weeks ( they have to bring real impact and solutions ) but less than 4 weeks ( shorts and cheap ) . Any person of each team bring insight about his knowledge area before discussing any action . After that we build the business case understanding which hypothesis we are going to prove ( or test ) and how we are going to measure if that hypothesis had the results we expected or not . After launching we present the business case to our sponsor ( or financial planning maybe ) to make the skeptical questions to reinforce the project .
Insight & Approach
To have quick learning and continuous improvement , we first launch the project ( or program ) in a controlled zone or region to measure and reduce possible impacts . We identify which will be our Group of Control ( Representatives of similar characteristics to the ones we are talking to ) to have fast and simple comparison of the results of the project .
Ones we realize that the project brings the result we expected , we scale this project to the rest of the region or the country or either the cluster .
If project does not bring good results , we register what does n’t result and iterate with some changes after analyzing what we think we have to change with the learnings we take
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch Reflection
Challenge & Selection
I am Sales Analytics Coordinator for zolie ( National Institute of Coffee ) of a Beauty Direct Selling company that have almost 415k representatives ( sellers ) in our cluster . Data analytics are very important for build consistent insights to make certain decisions about product launches or incentives programs to improve their profits and company itself . These 415k representatives are organized in different zones or regions in each country depending also of different selling behaviors that segmented the representatives in different ways . Changing our work methods to an agile method , we star working different multi skills teams to have different knowledge resources working in the same “ table ” . We focused in work in projects than lasts between 2 and 4 weeks ( depending in the size of the project and the impact it will have ) .
Application
We usually put together work teams that not necessarily already exist . This means that work in agile teams made of people of different functional areas of the company that have direct relation with the project itself . We consider that projects tests have to be shorts , good and cheap . That ’s why these do n’t last less than 2 weeks ( they have to bring real impact and solutions ) but less than 4 weeks ( shorts and cheap ) . Any person of each team bring insight about his knowledge area before discussing any action . After that we build the business case understanding which hypothesis we are going to prove ( or test ) and how we are going to measure if that hypothesis had the results we expected or not . After launching we present the business case to our sponsor ( or financial planning maybe ) to make the skeptical questions to reinforce the project .
Insight & Approach
To have quick learning and continuous improvement , we first launch the project ( or program ) in a controlled zone or region to measure and reduce possible impacts . We identify which will be our Group of Control ( Representatives of similar characteristics to the ones we are talking to ) to have fast and simple comparison of the results of the project .
Ones we realize that the project brings the result we expected , we scale this project to the rest of the region or the country or either the cluster .
If project does not bring good results , we register what does n’t result and iterate with some changes after analyzing what we think we have to change with the learnings we take
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14555 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualization
Challenge & Selection The business challenge that we face is automation . Automation could eliminate 20 - 30 % of the jobs by 2020 . If we do n’t get there first with a viable solution , it means our competitors which most likely will result in irreversible loss of market share . In designing a path forward , we are faced with multiple complex choices . Which technologies should we select and which tasks should be automated in what order and how do you get all of the legacy IT systems to talk to each other . We are constrained by limited coding resources and are further challenged by a high number of customized approaches to delivering our services . The tool I chose is visualization . In the complex and noisy environment we find ourselves . Visualization has proven to be an invaluable tool helping us navigate our way forward . Application There are actually two applications that I want to share . The first is a visualization of the future . My team has developed tools for harvesting data . To date this has been an necessary and annoying task performed by our clients and our staff . Well getting data , while important , is n’t necessarily compelling . We have seen some important resignations of late , and the staff is struggling to see the value of their work . All of them have been part of client delivery teams and they know how much drudge work goes into our product . It takes thousands and thousands of hours , to acquire the data we need , analyze it , and issue our findings . They have either worked till 3 am and been back at work at 9 am or they have a close friend who has - not once , but on a regular extended basis . What we needed was a compelling vision of the future . One that was simple to understand and could re - inspire our team . We created a visualization not with cartoons , but with words : 10,000 hrs - > 3,000 hrs It is compelling . They all know the impact of taking a 10,000 hour job down to 3,000 hours . The delivery teams will be able to spend time with their loved ones . They will be able to spend some time during the weekend not working . They will be able to have a life outside of work . The second visualization we created dealt with how we are going to attack the high degree of customer customization . Because our IT resources are limited , we created a visualization of a visual programming environment that would allow anyone with basic computer skills to write and share custom applications by simply using visual programming . All the user will need to do is wire up block diagram of their algorithm and the internal machinery of the application will turn
that into working software code . The visualization for this consisted of a mockup of the user interface and a diagram of how the various layers of the underlying machinery would work together . Insight & Approach It is surprising how much of a calming effect the visualizations have had . The image of 10,000 hours - > 3,000 hours has brought a lot of reassurance and comfort to the team . They can see it and they can see their part in it . This is an image that is being discussed over coffee . Discussed during conference calls , and is actively shaping our decision process . The visual programming environment was an idea that was discussed several times in the past , but it was only when we developed the visualization for the concept were we able to garner leadership support . It is still surprising how much of an impact it made . Without the visualization , there were long discussions and debates . With the visualization it was a very short presentation to leadership . They saw the idea and said it was a great idea and we should do it . The whole conversation took about 5 minutes . Amazing !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization
Challenge & Selection The business challenge that we face is automation . Automation could eliminate 20 - 30 % of the jobs by 2020 . If we do n’t get there first with a viable solution , it means our competitors which most likely will result in irreversible loss of market share . In designing a path forward , we are faced with multiple complex choices . Which technologies should we select and which tasks should be automated in what order and how do you get all of the legacy IT systems to talk to each other . We are constrained by limited coding resources and are further challenged by a high number of customized approaches to delivering our services . The tool I chose is visualization . In the complex and noisy environment we find ourselves . Visualization has proven to be an invaluable tool helping us navigate our way forward . Application There are actually two applications that I want to share . The first is a visualization of the future . My team has developed tools for harvesting data . To date this has been an necessary and annoying task performed by our clients and our staff . Well getting data , while important , is n’t necessarily compelling . We have seen some important resignations of late , and the staff is struggling to see the value of their work . All of them have been part of client delivery teams and they know how much drudge work goes into our product . It takes thousands and thousands of hours , to acquire the data we need , analyze it , and issue our findings . They have either worked till 3 am and been back at work at 9 am or they have a close friend who has - not once , but on a regular extended basis . What we needed was a compelling vision of the future . One that was simple to understand and could re - inspire our team . We created a visualization not with cartoons , but with words : 10,000 hrs - > 3,000 hrs It is compelling . They all know the impact of taking a 10,000 hour job down to 3,000 hours . The delivery teams will be able to spend time with their loved ones . They will be able to spend some time during the weekend not working . They will be able to have a life outside of work . The second visualization we created dealt with how we are going to attack the high degree of customer customization . Because our IT resources are limited , we created a visualization of a visual programming environment that would allow anyone with basic computer skills to write and share custom applications by simply using visual programming . All the user will need to do is wire up block diagram of their algorithm and the internal machinery of the application will turn
that into working software code . The visualization for this consisted of a mockup of the user interface and a diagram of how the various layers of the underlying machinery would work together . Insight & Approach It is surprising how much of a calming effect the visualizations have had . The image of 10,000 hours - > 3,000 hours has brought a lot of reassurance and comfort to the team . They can see it and they can see their part in it . This is an image that is being discussed over coffee . Discussed during conference calls , and is actively shaping our decision process . The visual programming environment was an idea that was discussed several times in the past , but it was only when we developed the visualization for the concept were we able to garner leadership support . It is still surprising how much of an impact it made . Without the visualization , there were long discussions and debates . With the visualization it was a very short presentation to leadership . They saw the idea and said it was a great idea and we should do it . The whole conversation took about 5 minutes . Amazing !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21489 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization tool in world of science !
Challenge and Selection
As a geoscience researcher working in a public sector one of my main tasks is to promote and develop new ideas for solving problems in a more efficient and creative way . I am the only person working with big data in our organization and therefore one of my main challenges before taking this course was how to communicate my ideas to our teams in a more concrete and tangible way so that we would achieve a common understanding and how to increase the chance of getting those ideas approved for implementation . I am not coming from a business world , and I always had this wrong impression that being a researcher I lack the skill of selling my ideas !
After taking this course I found the visualization tool as the most convenient method that works for me . I am a visual person and I can always imagine and picture the outcome of my ideas , but I have never thought of drawing them and sharing them with colleagues in the course of conversation to help them understand me easier instead of exhausting them with describing complex technical methods . I finally understood they do n’t care what method I use and how it works but simply how can that method makes their life easier and why they should be interested to apply it . I only needed to apply a better communication tool !
Application
I made a powerpoint to present for our department for one of the projects I was involved in . I started with the challenges we were dealing with , why it was important to address them , and how the method I was suggesting could have fit us best . This time , instead of using formulas and a lot of unnecessary text ; I filled the powerpoint with charts , photos and videos showing how the same technique was used among different applications in industry . I finished my talk by providing some statistical information regarding the amount of money that was saved by the ones applying it in other fields . After I was done , I asked if there were any questions to the approach and for the first time in 6 years , I experienced that 10 colleagues raised their hands ! It was amazing hearing different people ’s perspectives and how they could see the method work for even other problems , which I would have never think of ! To answer some of the questions I started to draw on the white board , and when I could n’t follow some of the questions , my colleagues would come to the board and draw what they meant ! We had the most interactive session and I got a lot of great feedback after the meeting and was asked to prepare another talk for the upcoming week to address some of the concerns regarding implementation of the idea .
So , I designed several solutions each of which had their own pros and cons depending on the budget we were willing to invest . I printed them out and used a magnet to attach them to the board in the next meeting . I started by listing the pros and cons of each individual solution and added more points to it as we were discussing them in the meeting . After half an hour , it was already clear for us that two of the solutions would have not been possible to apply at current stage and we were left with two options . We agreed on different variables that could have affect the outcome and how we could avoid certain risks . We decided to try the solution with highest votes . Then we broke the tasks to several milestones and defined a deadline ( with a safe buffer ) for each of them . By end of the session it was clear , which of us would take over different tasks .
We agreed on reporting the status of progress on a weekly basis on our lunch break meetings , where each of us had 5 minutes to inform others about any new updates and a more detailed report every three months for our director .
Insight and approach
Using the visualization tool was a game changer for me . Instead of feeling frustrated that my colleagues do n’t understand the full potential of my ideas , now I am aware of what I have been missing all this time . It is fascinating and inspiring to share insights and to learn from one another during the design , development and implementation of new ideas . Visualization simplifies all these steps . The graphics enable more interactive sessions and involves the users of the approach\service from the very beginning in all the steps . A clearer understanding of the outcome can be reached using this approach . It is easier to identify potential problems and avoid them if different experts can share their experiences . One can identify the missing parts of the puzzle , which can simply be the manpower to implement the idea , certain skills that must be learned , different trainings which would be required to guarantee that the service would be applicable by non‐expert users , etc . Also , a more reasonable budget estimation can be achieved if the whole process and the exact tasks required are clear for everyone .
Now that I have understood the full potential of applying this technique , I would use it for any future project . It will save me a lot of time and I would not need to take over the full risk of doing something that is not of need for my organization . For future application of this method , I will try to better understand the challenges before suggesting potential solutions . During the course of using this method I noticed two of my solutions were not relevant as I did n’t fully incorporate all the variables that could affect the outcome . To achieve this goal , I will spend more time digging into all these aspects before designing the solution and by involving different experts from each group and have a brainstorming . I appreciate any comment that challenges my ideas and I think it worth the time .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization tool in world of science !
Challenge and Selection
As a geoscience researcher working in a public sector one of my main tasks is to promote and develop new ideas for solving problems in a more efficient and creative way . I am the only person working with big data in our organization and therefore one of my main challenges before taking this course was how to communicate my ideas to our teams in a more concrete and tangible way so that we would achieve a common understanding and how to increase the chance of getting those ideas approved for implementation . I am not coming from a business world , and I always had this wrong impression that being a researcher I lack the skill of selling my ideas !
After taking this course I found the visualization tool as the most convenient method that works for me . I am a visual person and I can always imagine and picture the outcome of my ideas , but I have never thought of drawing them and sharing them with colleagues in the course of conversation to help them understand me easier instead of exhausting them with describing complex technical methods . I finally understood they do n’t care what method I use and how it works but simply how can that method makes their life easier and why they should be interested to apply it . I only needed to apply a better communication tool !
Application
I made a powerpoint to present for our department for one of the projects I was involved in . I started with the challenges we were dealing with , why it was important to address them , and how the method I was suggesting could have fit us best . This time , instead of using formulas and a lot of unnecessary text ; I filled the powerpoint with charts , photos and videos showing how the same technique was used among different applications in industry . I finished my talk by providing some statistical information regarding the amount of money that was saved by the ones applying it in other fields . After I was done , I asked if there were any questions to the approach and for the first time in 6 years , I experienced that 10 colleagues raised their hands ! It was amazing hearing different people ’s perspectives and how they could see the method work for even other problems , which I would have never think of ! To answer some of the questions I started to draw on the white board , and when I could n’t follow some of the questions , my colleagues would come to the board and draw what they meant ! We had the most interactive session and I got a lot of great feedback after the meeting and was asked to prepare another talk for the upcoming week to address some of the concerns regarding implementation of the idea .
So , I designed several solutions each of which had their own pros and cons depending on the budget we were willing to invest . I printed them out and used a magnet to attach them to the board in the next meeting . I started by listing the pros and cons of each individual solution and added more points to it as we were discussing them in the meeting . After half an hour , it was already clear for us that two of the solutions would have not been possible to apply at current stage and we were left with two options . We agreed on different variables that could have affect the outcome and how we could avoid certain risks . We decided to try the solution with highest votes . Then we broke the tasks to several milestones and defined a deadline ( with a safe buffer ) for each of them . By end of the session it was clear , which of us would take over different tasks .
We agreed on reporting the status of progress on a weekly basis on our lunch break meetings , where each of us had 5 minutes to inform others about any new updates and a more detailed report every three months for our director .
Insight and approach
Using the visualization tool was a game changer for me . Instead of feeling frustrated that my colleagues do n’t understand the full potential of my ideas , now I am aware of what I have been missing all this time . It is fascinating and inspiring to share insights and to learn from one another during the design , development and implementation of new ideas . Visualization simplifies all these steps . The graphics enable more interactive sessions and involves the users of the approach\service from the very beginning in all the steps . A clearer understanding of the outcome can be reached using this approach . It is easier to identify potential problems and avoid them if different experts can share their experiences . One can identify the missing parts of the puzzle , which can simply be the manpower to implement the idea , certain skills that must be learned , different trainings which would be required to guarantee that the service would be applicable by non‐expert users , etc . Also , a more reasonable budget estimation can be achieved if the whole process and the exact tasks required are clear for everyone .
Now that I have understood the full potential of applying this technique , I would use it for any future project . It will save me a lot of time and I would not need to take over the full risk of doing something that is not of need for my organization . For future application of this method , I will try to better understand the challenges before suggesting potential solutions . During the course of using this method I noticed two of my solutions were not relevant as I did n’t fully incorporate all the variables that could affect the outcome . To achieve this goal , I will spend more time digging into all these aspects before designing the solution and by involving different experts from each group and have a brainstorming . I appreciate any comment that challenges my ideas and I think it worth the time .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16955 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Online Store – Reflection – Learning Launch
Challenge
I am from the product department of my organization and has been tasked to improve the current
platform . The platform is a self - service online store that sells credit report . Recently , the platform is
facing a usage drop , slower sign up and churn rate increased . We need to discover what is the current
issue and how to improve the platform .
Selection
We had gone through a few design thinking processes , and we are implementing the learning launch
tool with an experiment idea with a prototype then build a minimum viable product ( MVP ) .
Application
The first step , we get information from the expert like IT , Sales , Contact Centre and Customer
Experience department for the list of problem and feedback from customer . We collected many
constructive ideas and feedback because those departments are the first liner who deal with the
customer directly . Then we gather a few representatives from those departments to brainstorm to
resolve those issues based on the curated feedback . After that , we group the collected ideas based on
their similarity and prepare a list of MVPs to address those defined problem in the first step .
Next , we build a prototype to test the market based on the few ideas generated through the
brainstorm session . Customer experience and sales help demo the prototype and survey with the
actual user to get feedback to refine the idea . Once we collected user feedback , we finetune the
prototype to retest the market again and again .
Once we confirm the few MVPs with a high acceptance level from the user , we measure those MVPs
based on the level of effort required and financial return . Due to limited resources , we will prioritize
those ideas that have high acceptance , lower effort , and high financial return .
Therefore , the first MVP we focus on improve platform speed performance , refine the user journey
to become more user friendly and add in more explanation to guide the user to understand the
information in the report .
Insight
Applying the learning launch tool allows us to pinpoint the current problem . Due to limited resources ,
we can focus on those critical problems and act on them . We can test the market and respond fast
instead of develop a system that required changes in future . Besides that , user feedback allows us to
refine our target market group to achieve a higher success rate .
Approach
We are able to launch the MVP in a shorter time and hit the market fast and on target . Many other
great ideas will be rolled out in sequence or by phases based on the three factors considered earlier
( acceptance , effort and revenue ) . At the same time , we develop a feedback system to collect user
feedback to refine the platform continuously .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Online Store – Reflection – Learning Launch
Challenge
I am from the product department of my organization and has been tasked to improve the current
platform . The platform is a self - service online store that sells credit report . Recently , the platform is
facing a usage drop , slower sign up and churn rate increased . We need to discover what is the current
issue and how to improve the platform .
Selection
We had gone through a few design thinking processes , and we are implementing the learning launch
tool with an experiment idea with a prototype then build a minimum viable product ( MVP ) .
Application
The first step , we get information from the expert like IT , Sales , Contact Centre and Customer
Experience department for the list of problem and feedback from customer . We collected many
constructive ideas and feedback because those departments are the first liner who deal with the
customer directly . Then we gather a few representatives from those departments to brainstorm to
resolve those issues based on the curated feedback . After that , we group the collected ideas based on
their similarity and prepare a list of MVPs to address those defined problem in the first step .
Next , we build a prototype to test the market based on the few ideas generated through the
brainstorm session . Customer experience and sales help demo the prototype and survey with the
actual user to get feedback to refine the idea . Once we collected user feedback , we finetune the
prototype to retest the market again and again .
Once we confirm the few MVPs with a high acceptance level from the user , we measure those MVPs
based on the level of effort required and financial return . Due to limited resources , we will prioritize
those ideas that have high acceptance , lower effort , and high financial return .
Therefore , the first MVP we focus on improve platform speed performance , refine the user journey
to become more user friendly and add in more explanation to guide the user to understand the
information in the report .
Insight
Applying the learning launch tool allows us to pinpoint the current problem . Due to limited resources ,
we can focus on those critical problems and act on them . We can test the market and respond fast
instead of develop a system that required changes in future . Besides that , user feedback allows us to
refine our target market group to achieve a higher success rate .
Approach
We are able to launch the MVP in a shorter time and hit the market fast and on target . Many other
great ideas will be rolled out in sequence or by phases based on the three factors considered earlier
( acceptance , effort and revenue ) . At the same time , we develop a feedback system to collect user
feedback to refine the platform continuously .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14329 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind mapping – a Design Sprint Approach
Challenge I am a 02 years old product manager at a young startup . When I joined my company to replace my predecessor , I took over a research and development department where the chaos was king : no process , no organization , low confidence from most of the management , teams of 30 young ( mostly interns ) . Naturally delivering product making enter money on the bank account of the company was the ultimate goal of my job . But there were also a lot of excellent points : the company was not lacking resources , all the engineers were very talented , the teams were following agile methodologies , and we had the ambition to push to the level of industrial grade four products . If I do not detail here the management part of my department , I think it is essential to frame the story about the tools I chose to refine my products quickly . Selection To tackle the second challenges of creating great products I started to look for the most fitting tool . When you look for things they start to pop from anywhere around you , and I add the chance that one of my young engineers watch a video on YouTube about Google Design Sprint . If you do not know Design Sprint , for me , they are in direct line with design thinking , but in a readier to use form . The big idea is to go through a whole design thinking process in a five - day ( and step ) process : Understand , Diverge , Decide , Prototype and Validate . So , I started to study the concept , and we quickly decided to go for a trial . I the next section I will focus more my argumentation about the Understand and Decide steps of the Design Sprint as they are the one matching the Mind Mapping tool presented in this course . Application So , we decided to do the first trial on a Design sprint . We gathered all the tools required , first the easy ones : post - it , pens , whiteboards and meetings rooms . In second the human capital was the most difficult to motivate , but I find a way to convince the COO to join us for the Understand step and here the magic happens . The purpose of the understand step is to represent the system you work on by listing on one side all the actors and mapping all the action they do until they reach the desired output . Usually , you try to work on a specific section or sector of the whole map . My COO took a pen and immediately started to draw on a giant diagram on the windows we use as whiteboard modeling his entire business process from A to Z , commenting and detailing each piece of information . The exercise was so great that in a second step we hijack his teams who join us and completed the drawing accurately by specifying few points . We kept the diagram on the windows and continued the activity . We go through the diverge step where we started to explore potential solutions to the problem individually using a mix of researches and brainstorming , and finally , we arrive at the Decide step where you have to
vote for the best ideas . This point reminds me precisely what was described as a “ museum ” in the course . On one wall was exposed the master piece of mapping from the COO and his team . And on another one , a lot of small ideas , each of them like a paint trying to solve the significant issues . After each participant pitched his ideas , you keep a moment to re - visit the museum and start to vote for the best details of each idea . Insight The Understand and Decides step where enlightening for me from many points of view . I profoundly believe this experience was one the most enriching one from a professional point of view . It teaches me a tremendous quantity of things . First , you know nothing about the people for who you are designing a product until you meet and interview them . Secondly , the mind needs space to express his ideas in a precise manner . A piece of paper or a computer screens are not adequate for such a task you need to spread information enough to be able to physically step back from it or come close to get details . At least , when you work on a problem , you must multiply the potential answer at an individual level but also as a group one and try to do the sum of the best . It is at the price of this diversity of solution and exchange that you achieve to find solution graded real innovations . Approach Next time I will need to apply such a tool I will do my best to keep in mind the lesson learned . The diversity is a critical element in the team composition . Surfing on the success of the first series of Design Sprint , I will do my best to include a better variety of profiles in the team , mixing : ages , gender , nationality , jobs , and positions in the company . The purpose will be to get the best quality of output in the diverge and decide steps . To be honest , the mind mapping part with its museum is already quite good and can be only refined again and again until its execution is smooth . Sometimes , we get stuck in the modelization of the process , or we miss few inputs , but we always figure out a quick way to find the information we are looking for . If you are curious about the methodology , I invite you to complete this course by doing extra research on the Design Sprint .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind mapping – a Design Sprint Approach
Challenge I am a 02 years old product manager at a young startup . When I joined my company to replace my predecessor , I took over a research and development department where the chaos was king : no process , no organization , low confidence from most of the management , teams of 30 young ( mostly interns ) . Naturally delivering product making enter money on the bank account of the company was the ultimate goal of my job . But there were also a lot of excellent points : the company was not lacking resources , all the engineers were very talented , the teams were following agile methodologies , and we had the ambition to push to the level of industrial grade four products . If I do not detail here the management part of my department , I think it is essential to frame the story about the tools I chose to refine my products quickly . Selection To tackle the second challenges of creating great products I started to look for the most fitting tool . When you look for things they start to pop from anywhere around you , and I add the chance that one of my young engineers watch a video on YouTube about Google Design Sprint . If you do not know Design Sprint , for me , they are in direct line with design thinking , but in a readier to use form . The big idea is to go through a whole design thinking process in a five - day ( and step ) process : Understand , Diverge , Decide , Prototype and Validate . So , I started to study the concept , and we quickly decided to go for a trial . I the next section I will focus more my argumentation about the Understand and Decide steps of the Design Sprint as they are the one matching the Mind Mapping tool presented in this course . Application So , we decided to do the first trial on a Design sprint . We gathered all the tools required , first the easy ones : post - it , pens , whiteboards and meetings rooms . In second the human capital was the most difficult to motivate , but I find a way to convince the COO to join us for the Understand step and here the magic happens . The purpose of the understand step is to represent the system you work on by listing on one side all the actors and mapping all the action they do until they reach the desired output . Usually , you try to work on a specific section or sector of the whole map . My COO took a pen and immediately started to draw on a giant diagram on the windows we use as whiteboard modeling his entire business process from A to Z , commenting and detailing each piece of information . The exercise was so great that in a second step we hijack his teams who join us and completed the drawing accurately by specifying few points . We kept the diagram on the windows and continued the activity . We go through the diverge step where we started to explore potential solutions to the problem individually using a mix of researches and brainstorming , and finally , we arrive at the Decide step where you have to
vote for the best ideas . This point reminds me precisely what was described as a “ museum ” in the course . On one wall was exposed the master piece of mapping from the COO and his team . And on another one , a lot of small ideas , each of them like a paint trying to solve the significant issues . After each participant pitched his ideas , you keep a moment to re - visit the museum and start to vote for the best details of each idea . Insight The Understand and Decides step where enlightening for me from many points of view . I profoundly believe this experience was one the most enriching one from a professional point of view . It teaches me a tremendous quantity of things . First , you know nothing about the people for who you are designing a product until you meet and interview them . Secondly , the mind needs space to express his ideas in a precise manner . A piece of paper or a computer screens are not adequate for such a task you need to spread information enough to be able to physically step back from it or come close to get details . At least , when you work on a problem , you must multiply the potential answer at an individual level but also as a group one and try to do the sum of the best . It is at the price of this diversity of solution and exchange that you achieve to find solution graded real innovations . Approach Next time I will need to apply such a tool I will do my best to keep in mind the lesson learned . The diversity is a critical element in the team composition . Surfing on the success of the first series of Design Sprint , I will do my best to include a better variety of profiles in the team , mixing : ages , gender , nationality , jobs , and positions in the company . The purpose will be to get the best quality of output in the diverge and decide steps . To be honest , the mind mapping part with its museum is already quite good and can be only refined again and again until its execution is smooth . Sometimes , we get stuck in the modelization of the process , or we miss few inputs , but we always figure out a quick way to find the information we are looking for . If you are curious about the methodology , I invite you to complete this course by doing extra research on the Design Sprint .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15210 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I am an incoming MBA student , working with a team for a competition as a part of my b - school 's induction program . The project is informal , but has seen large numbers of participants . We have two deliverables with deadlines one week apart . The final deliverable is submission of a magazine related to our city . We are focusing on the key stakeholders , i.e , the students who will read the magazine .
Selection
Our team consists of 23 members . Hence , with the hoards of ideas coming in , are trying to conduct fast and cheap ( financially and personally ) experiments to test most of the ideas on a sample of students ( i.e our upcoming batch - mates ) and choose the best ones .
Application
We divided ourselves into small multifunctional teams to eliminate individual cognitive biases and designated roles for them . Various topics and ideas which were formed during the brainstorming or the ' what if ' session were based on the needs of the stakeholders- students wanting to know more about the cities . We launched a small scale ' meme competition ' wherein we involved the stakeholders in the process , to submit jokes about their perceptions of our cities . Then we collected this data to confirm or disconfirm our assumptions regarding the same , and also used it directly for our magazine .
For the second learning launch , we posted a ' pre - teaser ' video on the portals to gather data about the various responses from the students . This tested our assumption that whether the standard format of showing different themes like culture , food , tech , history etc would capture the attention of the audience .
Insight
We understood various perceptions of various students from all over the country through our first learning launch experiment . This also confirmed our assumption that students react well to humour based themes which connect to them . From the second learning launch , we learned that our assumption that the standard format appeals to students is not necessarily true .
Approach
Given the above conclusions , we will now design our magazine accordingly , and hope for the best result in terms of positive respones .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I am an incoming MBA student , working with a team for a competition as a part of my b - school 's induction program . The project is informal , but has seen large numbers of participants . We have two deliverables with deadlines one week apart . The final deliverable is submission of a magazine related to our city . We are focusing on the key stakeholders , i.e , the students who will read the magazine .
Selection
Our team consists of 23 members . Hence , with the hoards of ideas coming in , are trying to conduct fast and cheap ( financially and personally ) experiments to test most of the ideas on a sample of students ( i.e our upcoming batch - mates ) and choose the best ones .
Application
We divided ourselves into small multifunctional teams to eliminate individual cognitive biases and designated roles for them . Various topics and ideas which were formed during the brainstorming or the ' what if ' session were based on the needs of the stakeholders- students wanting to know more about the cities . We launched a small scale ' meme competition ' wherein we involved the stakeholders in the process , to submit jokes about their perceptions of our cities . Then we collected this data to confirm or disconfirm our assumptions regarding the same , and also used it directly for our magazine .
For the second learning launch , we posted a ' pre - teaser ' video on the portals to gather data about the various responses from the students . This tested our assumption that whether the standard format of showing different themes like culture , food , tech , history etc would capture the attention of the audience .
Insight
We understood various perceptions of various students from all over the country through our first learning launch experiment . This also confirmed our assumption that students react well to humour based themes which connect to them . From the second learning launch , we learned that our assumption that the standard format appeals to students is not necessarily true .
Approach
Given the above conclusions , we will now design our magazine accordingly , and hope for the best result in terms of positive respones .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21061 |