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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling Challenge My project is based on a circumstance many people can relate to at this moment , which is being unemployed . Due to the COVID-19 virus , many businesses have taken the decision to close operations or to fire many employees , this happens not only in the United States , but also in my country , which is Honduras . So the project is based on getting these people a project to work with small businesses that have fired employees , but still need help for some marketing or financial projects . These businesses hire these people for a short amount of time , to complete the projects , the people get paid , but are not on the business payrolls so the businesses get the important projects done with less salary . Selection I had been working on the project , but had struggled finding ways to get my message across to business owners . After enrolling in this course I decided to use the tool of Storytelling . Storytelling is a lot more than just telling a story to an audience , it ’s actually more of making the audience experience and relate to what we are saying . The reason I selected the tool of Storytelling is because I wanted business owners to feel empathy towards unemployed people , and even though it ’s not completely up to them , and it ’s not easy to just hire them or to stop firing them , maybe they could help in a way that can at least have people get a way of living . Application I decided to continue my project , so I talked to some family business owners , and about the current problems of today ’s work situation and how their businesses had struggled . Instead of just presenting them the project as it is I shared a story about how a friend of mine had been struggling to get a job even though he has the knowledge and the passion needed to be a good employee . I told the story in a way that it felt like it was a problem that could happen to anyone and not just my friend . My friend had been working on this job for around a year and even got renewed shortly after the crisis began , but then quarantine got extended , and the business had to reduce the expenses so he got fired . He needed a job to help his family during this tough time , so that ’s when I told them about how my project could help several different people get a job , maybe not their dream job , but in this crisis every single penny counts . The business owners started thinking that sometimes their staff really could use a hand to be effective , and that something like what I presented as a project could help these people get a job for a short period of time and although they may only work in the same place for a week or two , and in some rare cases maybe a month , they may get referred to another job to work for another week and maybe this could help their situation , while many businesses get their feet back on . They also shared their own stories about people that they had to let go and about how they see things from their perspective as business owners . Insights The way I told the story really influenced how people responded , because they felt the unemployed people ’s problem as their own . They felt engaged with the project as their own and thus gave me feedback about how to improve . These couple of interviews really helped me , not only because I received some positive feedback , but I also received some negative feedback . They helped me understand that some businesses may really like the idea , but instead of contacting my business , they could just rehire people they had fired , so to make the project work I have to change a few things and improve some ideas , like providing the unemployed people that I help get jobs some initiative so they do n’t work on their own next time . Approach Maybe next time I ’ll be more confident when using storytelling , since in some parts I got nervous explaining my project through the story . This tool really helps getting people invested in a project , idea or business , so next time I hope I can use it on a larger scale , and have an even better use of storytelling . I learned through this course that it ’s very important to receive feedback and that storytelling is not only used on a massive scale like a business commercial or on TV , but can also be used when talking face to face with somebody . Maybe next time I can use some of the other tools I learned through this course and use them as many times as I need .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling Challenge My project is based on a circumstance many people can relate to at this moment , which is being unemployed . Due to the COVID-19 virus , many businesses have taken the decision to close operations or to fire many employees , this happens not only in the United States , but also in my country , which is Honduras . So the project is based on getting these people a project to work with small businesses that have fired employees , but still need help for some marketing or financial projects . These businesses hire these people for a short amount of time , to complete the projects , the people get paid , but are not on the business payrolls so the businesses get the important projects done with less salary . Selection I had been working on the project , but had struggled finding ways to get my message across to business owners . After enrolling in this course I decided to use the tool of Storytelling . Storytelling is a lot more than just telling a story to an audience , it ’s actually more of making the audience experience and relate to what we are saying . The reason I selected the tool of Storytelling is because I wanted business owners to feel empathy towards unemployed people , and even though it ’s not completely up to them , and it ’s not easy to just hire them or to stop firing them , maybe they could help in a way that can at least have people get a way of living . Application I decided to continue my project , so I talked to some family business owners , and about the current problems of today ’s work situation and how their businesses had struggled . Instead of just presenting them the project as it is I shared a story about how a friend of mine had been struggling to get a job even though he has the knowledge and the passion needed to be a good employee . I told the story in a way that it felt like it was a problem that could happen to anyone and not just my friend . My friend had been working on this job for around a year and even got renewed shortly after the crisis began , but then quarantine got extended , and the business had to reduce the expenses so he got fired . He needed a job to help his family during this tough time , so that ’s when I told them about how my project could help several different people get a job , maybe not their dream job , but in this crisis every single penny counts . The business owners started thinking that sometimes their staff really could use a hand to be effective , and that something like what I presented as a project could help these people get a job for a short period of time and although they may only work in the same place for a week or two , and in some rare cases maybe a month , they may get referred to another job to work for another week and maybe this could help their situation , while many businesses get their feet back on . They also shared their own stories about people that they had to let go and about how they see things from their perspective as business owners . Insights The way I told the story really influenced how people responded , because they felt the unemployed people ’s problem as their own . They felt engaged with the project as their own and thus gave me feedback about how to improve . These couple of interviews really helped me , not only because I received some positive feedback , but I also received some negative feedback . They helped me understand that some businesses may really like the idea , but instead of contacting my business , they could just rehire people they had fired , so to make the project work I have to change a few things and improve some ideas , like providing the unemployed people that I help get jobs some initiative so they do n’t work on their own next time . Approach Maybe next time I ’ll be more confident when using storytelling , since in some parts I got nervous explaining my project through the story . This tool really helps getting people invested in a project , idea or business , so next time I hope I can use it on a larger scale , and have an even better use of storytelling . I learned through this course that it ’s very important to receive feedback and that storytelling is not only used on a massive scale like a business commercial or on TV , but can also be used when talking face to face with somebody . Maybe next time I can use some of the other tools I learned through this course and use them as many times as I need . ### Output:

22601

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : The challenge was to develop a device , both theoretically and practically , which could efficiently get irradiated by sun and convert the sunlight to electrical energy . The secondary challenge that needed to be addressed was to make the device mobile and passive in nature , so that remote areas with lack of electricity could be benefited . Selection : The selection of methodology for development and fabrication of the device was done , on the basis of process optimization , and various materials were lined out which were required for the successful assembly of the proposed model . The need was of an high - efficacy working method for the system , that could generate efficient and optimum output in the form of electrical wattage . In place of assembled solar panels , which are manufactured at high price as well as cover a large area , solar cells , made from recycled material , were selected for further examination . Application : Solar flower consists of a module which comprises of solar cells marshaled in order to be connected in series . The base supports four petal - like structures which have 12 solar cells embedded on each of them . The solar cells are struck by sunlight causing them to attain conductivity , and hence they conduct electricity . The energy from sun is supplied in the form of DC which can be later modified into AC by using energy conversion system . The selected method was implemented in order to achieve a system that rendered to be efficient and transportable simultaneously . Insight : The application of the selected methodology enabled the team to gather some important and crucial date and statistics , that would lead the way in successful fabrication of the proposed device . It was found that the output produced by the panels , on an individual basis , was volatile in nature . The produced values of parameters were actually varying around a fix mean with a slight standard deviation , which was n’t measured due to lack of sophisticated instruments . But , it did give us the idea , that the produced output would not be linear and would instead be varying in nature . Approach : The approach that the team adopted was influenced by pedestrian data , which the team extrapolated from prior works in the field . Although , due to uniqueness of the device and its disparate nature , as compared to the work currently being done or that has already been done in the field , it came as a learning lesson for the team to reiterate and enhance the procedure involved for the development of a better and more productive working method . This was achieved in the efficacy trials done on the prototype later on , In prototyping and testing phase . The team was able to produce , record and comprehend data for the device , which helped then in conjecturing the performance output of the device , when connected to various different electronics for charging purposes .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : The challenge was to develop a device , both theoretically and practically , which could efficiently get irradiated by sun and convert the sunlight to electrical energy . The secondary challenge that needed to be addressed was to make the device mobile and passive in nature , so that remote areas with lack of electricity could be benefited . Selection : The selection of methodology for development and fabrication of the device was done , on the basis of process optimization , and various materials were lined out which were required for the successful assembly of the proposed model . The need was of an high - efficacy working method for the system , that could generate efficient and optimum output in the form of electrical wattage . In place of assembled solar panels , which are manufactured at high price as well as cover a large area , solar cells , made from recycled material , were selected for further examination . Application : Solar flower consists of a module which comprises of solar cells marshaled in order to be connected in series . The base supports four petal - like structures which have 12 solar cells embedded on each of them . The solar cells are struck by sunlight causing them to attain conductivity , and hence they conduct electricity . The energy from sun is supplied in the form of DC which can be later modified into AC by using energy conversion system . The selected method was implemented in order to achieve a system that rendered to be efficient and transportable simultaneously . Insight : The application of the selected methodology enabled the team to gather some important and crucial date and statistics , that would lead the way in successful fabrication of the proposed device . It was found that the output produced by the panels , on an individual basis , was volatile in nature . The produced values of parameters were actually varying around a fix mean with a slight standard deviation , which was n’t measured due to lack of sophisticated instruments . But , it did give us the idea , that the produced output would not be linear and would instead be varying in nature . Approach : The approach that the team adopted was influenced by pedestrian data , which the team extrapolated from prior works in the field . Although , due to uniqueness of the device and its disparate nature , as compared to the work currently being done or that has already been done in the field , it came as a learning lesson for the team to reiterate and enhance the procedure involved for the development of a better and more productive working method . This was achieved in the efficacy trials done on the prototype later on , In prototyping and testing phase . The team was able to produce , record and comprehend data for the device , which helped then in conjecturing the performance output of the device , when connected to various different electronics for charging purposes . ### Output:

21093

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization Challenge & Selection The usual tool that I use to have a clear and common understanding with customer is Visualization or Visual Thinking . I use this method to first gather all of the needed information before formulating or suggesting the possible solutions to the problem . Most of the time , I talk with the engineer - in- charge thru Teams and I prepare a network diagram to have a clear picture of the flow of signal or the interconnection of the devices involved in the setup like switches , encoders , transcoders and routers . There are times that we also invite the other teams like for example the MCR guys who are the actual users of the system in order for us to know their pain points and also to address them if it brings good value . Application I start the process by sending emails to the stakeholders wherein I send the agenda of the meeting and making sure that important topics are covered . Once the meeting schedule is confirmed , I start to gather sample diagrams or workflows that are somewhat similar to the new requirement . From this samples , I review them carefully and take what could be useful and are most likely applicable . I prepare the diagrams based on the initial information provided . Then , during the actual Teams meeting , I show to them the diagram and listen to their feedback in order to revise it and make it accurate and matching to the real requirement of the customer . Once the simple diagrams that are first prepared thru Powerpoint are finalized , I then prepare the diagram thru Visio wherein I add more details and proper icons to make it more presentable . This final version will then be placed into the System Architecture section of the Solution Description document . The Solution Description document is basically covering the entire scope of the new requirement together with the recommended solution that we offer to the customer . This document also covers the Project Plan and this is presented thru a Gantt Chart of which is also another form of Visualization . Lastly , we add tables and charts in order to provide all of the needed information in a very organized way . Insight & Approach What I have learned from conducting this exercise with the stakeholders involved is that while the diagrams – especially the revised diagrams that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The diagram gives the stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the diagram from a blank slate in a collaborative manner , starting with a simple flowchart jump starts the conversation for them . They can quickly identify where they are in the diagram – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would further use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic / diagram that incorporates their combined feedback can serve as a reference tool throughout the remainder of the work . Furthermore , the visualization for the Project Plan thru a Gantt chart provides a guide as well as a target for the stakeholders to meet the time constraint of the entire project .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization Challenge & Selection The usual tool that I use to have a clear and common understanding with customer is Visualization or Visual Thinking . I use this method to first gather all of the needed information before formulating or suggesting the possible solutions to the problem . Most of the time , I talk with the engineer - in- charge thru Teams and I prepare a network diagram to have a clear picture of the flow of signal or the interconnection of the devices involved in the setup like switches , encoders , transcoders and routers . There are times that we also invite the other teams like for example the MCR guys who are the actual users of the system in order for us to know their pain points and also to address them if it brings good value . Application I start the process by sending emails to the stakeholders wherein I send the agenda of the meeting and making sure that important topics are covered . Once the meeting schedule is confirmed , I start to gather sample diagrams or workflows that are somewhat similar to the new requirement . From this samples , I review them carefully and take what could be useful and are most likely applicable . I prepare the diagrams based on the initial information provided . Then , during the actual Teams meeting , I show to them the diagram and listen to their feedback in order to revise it and make it accurate and matching to the real requirement of the customer . Once the simple diagrams that are first prepared thru Powerpoint are finalized , I then prepare the diagram thru Visio wherein I add more details and proper icons to make it more presentable . This final version will then be placed into the System Architecture section of the Solution Description document . The Solution Description document is basically covering the entire scope of the new requirement together with the recommended solution that we offer to the customer . This document also covers the Project Plan and this is presented thru a Gantt Chart of which is also another form of Visualization . Lastly , we add tables and charts in order to provide all of the needed information in a very organized way . Insight & Approach What I have learned from conducting this exercise with the stakeholders involved is that while the diagrams – especially the revised diagrams that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The diagram gives the stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the diagram from a blank slate in a collaborative manner , starting with a simple flowchart jump starts the conversation for them . They can quickly identify where they are in the diagram – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would further use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic / diagram that incorporates their combined feedback can serve as a reference tool throughout the remainder of the work . Furthermore , the visualization for the Project Plan thru a Gantt chart provides a guide as well as a target for the stakeholders to meet the time constraint of the entire project . ### Output:

20129

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

1 | P a g e Reflection - Learning launch . 1 . Challenge While l was working for a retail company as a Junior Manager , the company started to experience loss in sales and ROI . Competitors were doing better and gaining customers that were regulars with the company . The challenge at hand was to conduct a competitor analysis in order to get a grip on how the company could improve sales and create value customers . 2 . Selection After our research , we narrowed down our assumption to the idea that the business was failing as a result of not participating in the E - commerce revolution and the rise of digital technologies which are fundamentally reshaping consumer experience and expectations . The tool we selected was the launching tool . 3 . Application For our first learning launch , we conducted a Competitor and SWOT Analysis in order to understand their strengths , weaknesses , threats and opportunities . We wanted to understand their competitive advantage . We then got a clear indication after the analysis how we could bring value to the clients and what our weaknesses were . Our second learning launch was to create an online App to see if an online presence will help us reconnect with the target market . The plan was to invest in digital online shopping / e - commerce platforms for 3 months and monitor the Apps activity on social media . This was to be achieved by tracking the number of likes , dislikes and comments on the material we uploaded on social media platforms such as Facebook . 4 . Insight Through the application of the learning launch tool , we were able to make a couple of assumptions . Our finding was that our assumptions were verified and we needed to improve on how we created value to the client . We acknowledge that the lack of 2 | P a g e innovation and introducing technological innovations and being socially interactive was probably the reason for the organisations reduced sales over the years . 5 . Approach The learning launch is the most appropriate tool and we will need to review the insight gained from our launches and incorporate this insight into future launch . Reference Learning launch tool video

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: 1 | P a g e Reflection - Learning launch . 1 . Challenge While l was working for a retail company as a Junior Manager , the company started to experience loss in sales and ROI . Competitors were doing better and gaining customers that were regulars with the company . The challenge at hand was to conduct a competitor analysis in order to get a grip on how the company could improve sales and create value customers . 2 . Selection After our research , we narrowed down our assumption to the idea that the business was failing as a result of not participating in the E - commerce revolution and the rise of digital technologies which are fundamentally reshaping consumer experience and expectations . The tool we selected was the launching tool . 3 . Application For our first learning launch , we conducted a Competitor and SWOT Analysis in order to understand their strengths , weaknesses , threats and opportunities . We wanted to understand their competitive advantage . We then got a clear indication after the analysis how we could bring value to the clients and what our weaknesses were . Our second learning launch was to create an online App to see if an online presence will help us reconnect with the target market . The plan was to invest in digital online shopping / e - commerce platforms for 3 months and monitor the Apps activity on social media . This was to be achieved by tracking the number of likes , dislikes and comments on the material we uploaded on social media platforms such as Facebook . 4 . Insight Through the application of the learning launch tool , we were able to make a couple of assumptions . Our finding was that our assumptions were verified and we needed to improve on how we created value to the client . We acknowledge that the lack of 2 | P a g e innovation and introducing technological innovations and being socially interactive was probably the reason for the organisations reduced sales over the years . 5 . Approach The learning launch is the most appropriate tool and we will need to review the insight gained from our launches and incorporate this insight into future launch . Reference Learning launch tool video ### Output:

21929

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Digital marketing – Visualization Challenge & Selection Digital marketing has become a powerful growth driver ; it interacts with every aspect of the business , drives gains at both ends of the sales funnel and provides undeniable business value . But new technologies and tactics vary in use and impact , creating new challenges for modern marketing and sales leaders . There are many more challenges in Digital marketing in addition to the above specified issues . More challenges get revealed as the actual data mining process starts and the success of data mining lies in overcoming all these challenges Application While traditional marketing might exist in print ads , phone communication , or phsycial marketing , digital marketing can occur electronically and online . This means that there are a number of endless possibilities for brands including email , video , social media , or website- based marketing opportunities . The is the process of optimizing your website to " rank " higher in search engine results pages , thereby increasing the amount of organic ( or free ) traffic your website receives . The channels that benefit from SEO include websites , blogs , and info graphics . There are a number of ways to approach SEO in order to generate qualified traffic to your website . These include : On page SEO : This type of SEO focuses on all of the content that exists " on the page " when looking at a website . By researching keywords for their search volume and intent ( or meaning ) , you can answer questions for readers and rank higher on the search engine results pages ( SERPs ) those questions produce . Off page SEO : This type of SEO focuses on all of the activity that takes place " off the page " when looking to optimize your website . " What activity not on my own website could affect my ranking ? " You might ask . The answer is inbound links , also known as backlinks . The number of publishers that link to you , and the relative " authority " of those publishers , affect how highly you rank for the keywords you care about . By networking with other publishers , writing guest posts on these websites ( and linking back to your website ) , and generating external attention , you can earn the backlinks you need to move your website up on all the right SERPs . Technical SEO : This type of SEO focuses on the backend of your website , and how your pages are coded . Image compression , structured data , and CSS file optimization are all forms of technical SEO that can increase your website 's loading speed -- an important ranking factor in the eyes of search engines like Google . Insight & Approach Content Marketing denotes the creation and promotion of content assets for the purpose of generating brand awareness , traffic growth , lead generation , and customers . The channels that can play a part in your content marketing strategy include : Blog posts : Writing and publishing articles on a company blog helps you demonstrate your industry expertise and generates organic search traffic for your business . This ultimately gives you more opportunities to convert website visitors into leads for your sales team . Ebooks and whitepapers : Ebooks , whitepapers , and similar long - form content helps further educate website visitors . It also allows you to exchange content for a reader 's contact information , generating leads for your company and moving people through the buyer 's journey . Infographics : Sometimes , readers want you to show , not tell . Infographics are a form of visual content that helps website visitors visualize a concept you want to help them learn . The future of SEO requires marketers to : o Consider the brand as a whole . o Understand how they can sell the message to the right audience . o Fill in the gaps to educate users and get seen in the right channels .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Digital marketing – Visualization Challenge & Selection Digital marketing has become a powerful growth driver ; it interacts with every aspect of the business , drives gains at both ends of the sales funnel and provides undeniable business value . But new technologies and tactics vary in use and impact , creating new challenges for modern marketing and sales leaders . There are many more challenges in Digital marketing in addition to the above specified issues . More challenges get revealed as the actual data mining process starts and the success of data mining lies in overcoming all these challenges Application While traditional marketing might exist in print ads , phone communication , or phsycial marketing , digital marketing can occur electronically and online . This means that there are a number of endless possibilities for brands including email , video , social media , or website- based marketing opportunities . The is the process of optimizing your website to " rank " higher in search engine results pages , thereby increasing the amount of organic ( or free ) traffic your website receives . The channels that benefit from SEO include websites , blogs , and info graphics . There are a number of ways to approach SEO in order to generate qualified traffic to your website . These include : On page SEO : This type of SEO focuses on all of the content that exists " on the page " when looking at a website . By researching keywords for their search volume and intent ( or meaning ) , you can answer questions for readers and rank higher on the search engine results pages ( SERPs ) those questions produce . Off page SEO : This type of SEO focuses on all of the activity that takes place " off the page " when looking to optimize your website . " What activity not on my own website could affect my ranking ? " You might ask . The answer is inbound links , also known as backlinks . The number of publishers that link to you , and the relative " authority " of those publishers , affect how highly you rank for the keywords you care about . By networking with other publishers , writing guest posts on these websites ( and linking back to your website ) , and generating external attention , you can earn the backlinks you need to move your website up on all the right SERPs . Technical SEO : This type of SEO focuses on the backend of your website , and how your pages are coded . Image compression , structured data , and CSS file optimization are all forms of technical SEO that can increase your website 's loading speed -- an important ranking factor in the eyes of search engines like Google . Insight & Approach Content Marketing denotes the creation and promotion of content assets for the purpose of generating brand awareness , traffic growth , lead generation , and customers . The channels that can play a part in your content marketing strategy include : Blog posts : Writing and publishing articles on a company blog helps you demonstrate your industry expertise and generates organic search traffic for your business . This ultimately gives you more opportunities to convert website visitors into leads for your sales team . Ebooks and whitepapers : Ebooks , whitepapers , and similar long - form content helps further educate website visitors . It also allows you to exchange content for a reader 's contact information , generating leads for your company and moving people through the buyer 's journey . Infographics : Sometimes , readers want you to show , not tell . Infographics are a form of visual content that helps website visitors visualize a concept you want to help them learn . The future of SEO requires marketers to : o Consider the brand as a whole . o Understand how they can sell the message to the right audience . o Fill in the gaps to educate users and get seen in the right channels . ### Output:

9181

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

DESIGN THINKING FOR INNOVATION- REFLECTION TOOL SELECTED : Storytelling Challenge & Selection I opted for the tool of Visualization . Here ’s how : I am in the ICT department in my organization . I work as the organization ’s first Data Analyst ever since its inception in the 70s . You may wonder how this came about , how the job came up . In 2013 , I was in an Industry placement programme , which was a requirement in my programme of study that determined progression into my final year . I got accepted at one of the country ’s biggest insurance brokers and that felt like a big win . I joined the ICT department as an attaché for a couple of months . My role there was not only to learn and adapt to their processes , but also to add value to the company . This was challenging as I was wondering how a young person could add value to such a huge established , part of a global company ? I mean , everything ICT related came from the global head office , so trying to implement something new really must be impactful to the organization . I observed the processes over some a period of about two months , and slowly studied client behaviour in telephone billing , printer usage , the highest and lowest periods of demand and all . This is where it started . I then went to observing the pattern of claims , loss ratio , customer retention strategy , and the whole company strategy . Guess what , everything there was manual . It took ages to get the information one would be looking for , therefore slowing down growth of the businesses . Application I sat down , presented a problem case in the form of a research paper , outlining how the business has been performing , the problem at hand ( which they did not notice could have been a problem until presented ) . I then pitched to them the value of having data & analytics in an organization by using a demo of their already existing data and then showed them how it can be insightful to the organization . This was all done after my attachment with them . I outlined the steps that the organization would need to take to make that possible : Centralizing data through the development of a Data Warehouse ; Digitization of 70%+ company processes ; Migrating physical copies of information to digital platforms ; Formulating a concrete IT strategy that will guide implementation and timelines of programme & finally ; Developing a Business Intelligence solution that is integrated with the data warehouse . A couple of excel data extracts were used to demonstrate how data can be leveraged to improve businesses internally . A consultant was to be contracted to help formulate the ICT digitization strategy that was to outline the steps required to have a seamless transition , a data warehouse development and business intelligence team to be roped in to develop them , and a change management plan was to be created to help colleagues adapt to the new ICT processes . Other simple processes that came from data & analytics was cross selling- initially , this process was over - thought , but the role helped management come with easier ways of implementing it . For the Business Intelligence Solution and data warehouse development , Requirements specification elicitation workshop was held by the consulted with the organization ’s different business units to get an in - depth understanding of their reporting . A needs assessment was done to see what manual processes could be automated . System requirements were outlined and purchase of a dedicated server for development was part of the requirements . These were done post the company board of directors ’ approval of the sponsorship . As the development is ongoing , there are weekly project team updates , where both sides share progress on their deliverables , and monthly progress update meetings to keep stakeholders of the project up to date . Insight & Approach My takeaway from this project has highlighted the importance of keeping stakeholders updated on every step of every project . This promotes ownership of what is happening and gives assurance that the investment is worthwhile . Using the data they could relate to created a vivid picture in their heads and helped them understand and appreciate the value of this investment even more . Forming a relationship with all stakeholders makes it easier to facilitate the project and acquire the relevant details well in time , which could be time saving . Initiating the whole project opened my eyes up to wanting to do this for more organizations , especially SMMEs and start ups that have no idea where they are headed or what they need to do to find their feet . I acted as an inhouse consultant and made me aware of the skills I was not aware I had . In future , a well detailed implementation plan will be prepared in advance so that I know what will need to be done and how . I will also insist on having a dedicated team to the project to avoid project stalling . Selecting this tool was not easy . I had to write up my scenario first to understand what kind of design thinker I am and after reading it , I decided that story telling is my best bet . Though I see nothing wrong with having to select one , I believe that a person can use different tools at once , long as it sends out the message . There are times when I prefer to use mind - mapping , especially coming up with policy type of writings , times where I must use visualization for my data & analytics , depending on the people I am approaching . The ability to use the different tools is a superpower that should not be taken for granted .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: DESIGN THINKING FOR INNOVATION- REFLECTION TOOL SELECTED : Storytelling Challenge & Selection I opted for the tool of Visualization . Here ’s how : I am in the ICT department in my organization . I work as the organization ’s first Data Analyst ever since its inception in the 70s . You may wonder how this came about , how the job came up . In 2013 , I was in an Industry placement programme , which was a requirement in my programme of study that determined progression into my final year . I got accepted at one of the country ’s biggest insurance brokers and that felt like a big win . I joined the ICT department as an attaché for a couple of months . My role there was not only to learn and adapt to their processes , but also to add value to the company . This was challenging as I was wondering how a young person could add value to such a huge established , part of a global company ? I mean , everything ICT related came from the global head office , so trying to implement something new really must be impactful to the organization . I observed the processes over some a period of about two months , and slowly studied client behaviour in telephone billing , printer usage , the highest and lowest periods of demand and all . This is where it started . I then went to observing the pattern of claims , loss ratio , customer retention strategy , and the whole company strategy . Guess what , everything there was manual . It took ages to get the information one would be looking for , therefore slowing down growth of the businesses . Application I sat down , presented a problem case in the form of a research paper , outlining how the business has been performing , the problem at hand ( which they did not notice could have been a problem until presented ) . I then pitched to them the value of having data & analytics in an organization by using a demo of their already existing data and then showed them how it can be insightful to the organization . This was all done after my attachment with them . I outlined the steps that the organization would need to take to make that possible : Centralizing data through the development of a Data Warehouse ; Digitization of 70%+ company processes ; Migrating physical copies of information to digital platforms ; Formulating a concrete IT strategy that will guide implementation and timelines of programme & finally ; Developing a Business Intelligence solution that is integrated with the data warehouse . A couple of excel data extracts were used to demonstrate how data can be leveraged to improve businesses internally . A consultant was to be contracted to help formulate the ICT digitization strategy that was to outline the steps required to have a seamless transition , a data warehouse development and business intelligence team to be roped in to develop them , and a change management plan was to be created to help colleagues adapt to the new ICT processes . Other simple processes that came from data & analytics was cross selling- initially , this process was over - thought , but the role helped management come with easier ways of implementing it . For the Business Intelligence Solution and data warehouse development , Requirements specification elicitation workshop was held by the consulted with the organization ’s different business units to get an in - depth understanding of their reporting . A needs assessment was done to see what manual processes could be automated . System requirements were outlined and purchase of a dedicated server for development was part of the requirements . These were done post the company board of directors ’ approval of the sponsorship . As the development is ongoing , there are weekly project team updates , where both sides share progress on their deliverables , and monthly progress update meetings to keep stakeholders of the project up to date . Insight & Approach My takeaway from this project has highlighted the importance of keeping stakeholders updated on every step of every project . This promotes ownership of what is happening and gives assurance that the investment is worthwhile . Using the data they could relate to created a vivid picture in their heads and helped them understand and appreciate the value of this investment even more . Forming a relationship with all stakeholders makes it easier to facilitate the project and acquire the relevant details well in time , which could be time saving . Initiating the whole project opened my eyes up to wanting to do this for more organizations , especially SMMEs and start ups that have no idea where they are headed or what they need to do to find their feet . I acted as an inhouse consultant and made me aware of the skills I was not aware I had . In future , a well detailed implementation plan will be prepared in advance so that I know what will need to be done and how . I will also insist on having a dedicated team to the project to avoid project stalling . Selecting this tool was not easy . I had to write up my scenario first to understand what kind of design thinker I am and after reading it , I decided that story telling is my best bet . Though I see nothing wrong with having to select one , I believe that a person can use different tools at once , long as it sends out the message . There are times when I prefer to use mind - mapping , especially coming up with policy type of writings , times where I must use visualization for my data & analytics , depending on the people I am approaching . The ability to use the different tools is a superpower that should not be taken for granted . ### Output:

13143

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection : Mind Mapping Challenge I work as a brand strategy manager in an advertising agency . My job largely entails creating interesting , witty and relevant content for various brands . My challenge is to create such content , that leaves a smile on the viewer ’s face in order to create brand connect and increase the brand awareness . Every project involves development of larger campaign ideas and its social media content . Each needs to be effective and build a sense of relatability . A team of 4 must handle the whole project . Timeline and delivery for each project is rushed with a limited timeframe . Delivery ranges from 2 days to a maximum of 2 weeks . The team needs to focus on methods and techniques that not only enables delivery within the given time but also ensure good quality content and data understanding . Selection The team currently employs referencing as a method to develop content . It requires looking and examining for existing content with the same theme and build insights through that . For the development of good content , strong understanding of the information , insights and patterns are necessary . For this reason , mind mapping is selected as the design tool . In general , mind mapping involves looking for patterns and strong insights from the existing data that is collected in the ‘ what if ’ phase . Application With the rise of online learning , in the recent times the demand for tabs and laptops have seen a rise . However with this rise , there have been many concerns that the buyers ( parents ) are facing . It was crucial for us to develop a campaign to sell these tech products keeping in mind the parents and their concerns . For the same , we started work on mind mapping by firstly collecting secondary data , references across the web , and conducting a group study of 20 - 30 people , selected from the specific target audience . This is then simply collated and put up on a board ( it ’s like setting up a gallery ) . The data collected from people revealed a lot of insights and concerns and focused on the information beyond the surface level . This was then shown to the stakeholders . The stakeholders in this case include the brand team of 4 , the design team who would be developing and executing the process and the client team that is in direct contact with the client . Client team helps get a better perspective of the client business objectives . Each stakeholder was given 15 - 30 minutes to note down their thoughts and recommendations based on the information collected . Post this we started developing our mind map . Each stakeholder put up their thoughts on another board - these were clustered together based on the relevance of it as opposed to other suggestions . This is where the ideas come to play . Interesting insights and even ideas were picked up by leveraging the understanding of the different stakeholders . Using the insights from the stakeholders and secondary research , we continued asking ‘ so what ? ’ Till we reached an idea that works best for the brand . We stopped mind mapping when we were able to clearly identify buyer pain points ( Eg : pertaining to their child ’s digital health , impact on eyes due to longer screen time , etc ) and the product features that connect well and help resolves these issues . For the experiment , 2 people from the team were called with one using the existing approach and another testing out the Mind Mapping approach . With a timeline of a day , the results and ideas of the two were observed . This helped in identifying the impact of the Mind Mapping design tool . Insight By applying the mind mapping tool , the team was able to identify insights and patterns that were otherwise difficult to point out . It was able to easily capture the consumer pain points . As expected , the ideas developed from mind mapping returned better and more unique ideas as compared to our existing approach of merely referencing content online . The use of mind maps and getting varied perspective helps provide an intuitive and holistic approach . The visualization further helps to draw out patterns and unique insights for campaign development . While I have learnt about the effectiveness of mind mapping , it has shown to be a time consuming process . Approach Moving forward , I would certainly use mind mapping for the initial stages of the campaign development . This is keeping in mind the positive effects of the mind mapping tool and the time constraints . Understanding the time constraints for content development , mind mapping may not be suitable for smaller projects that require the delivery in a day . However , it can play an important role is larger campaign development . Therefore in the future , during campaign ideation , once we have access to the ‘ what is ’ data I will include the mind mapping steps to ensure a well rounded and holistic approach .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection : Mind Mapping Challenge I work as a brand strategy manager in an advertising agency . My job largely entails creating interesting , witty and relevant content for various brands . My challenge is to create such content , that leaves a smile on the viewer ’s face in order to create brand connect and increase the brand awareness . Every project involves development of larger campaign ideas and its social media content . Each needs to be effective and build a sense of relatability . A team of 4 must handle the whole project . Timeline and delivery for each project is rushed with a limited timeframe . Delivery ranges from 2 days to a maximum of 2 weeks . The team needs to focus on methods and techniques that not only enables delivery within the given time but also ensure good quality content and data understanding . Selection The team currently employs referencing as a method to develop content . It requires looking and examining for existing content with the same theme and build insights through that . For the development of good content , strong understanding of the information , insights and patterns are necessary . For this reason , mind mapping is selected as the design tool . In general , mind mapping involves looking for patterns and strong insights from the existing data that is collected in the ‘ what if ’ phase . Application With the rise of online learning , in the recent times the demand for tabs and laptops have seen a rise . However with this rise , there have been many concerns that the buyers ( parents ) are facing . It was crucial for us to develop a campaign to sell these tech products keeping in mind the parents and their concerns . For the same , we started work on mind mapping by firstly collecting secondary data , references across the web , and conducting a group study of 20 - 30 people , selected from the specific target audience . This is then simply collated and put up on a board ( it ’s like setting up a gallery ) . The data collected from people revealed a lot of insights and concerns and focused on the information beyond the surface level . This was then shown to the stakeholders . The stakeholders in this case include the brand team of 4 , the design team who would be developing and executing the process and the client team that is in direct contact with the client . Client team helps get a better perspective of the client business objectives . Each stakeholder was given 15 - 30 minutes to note down their thoughts and recommendations based on the information collected . Post this we started developing our mind map . Each stakeholder put up their thoughts on another board - these were clustered together based on the relevance of it as opposed to other suggestions . This is where the ideas come to play . Interesting insights and even ideas were picked up by leveraging the understanding of the different stakeholders . Using the insights from the stakeholders and secondary research , we continued asking ‘ so what ? ’ Till we reached an idea that works best for the brand . We stopped mind mapping when we were able to clearly identify buyer pain points ( Eg : pertaining to their child ’s digital health , impact on eyes due to longer screen time , etc ) and the product features that connect well and help resolves these issues . For the experiment , 2 people from the team were called with one using the existing approach and another testing out the Mind Mapping approach . With a timeline of a day , the results and ideas of the two were observed . This helped in identifying the impact of the Mind Mapping design tool . Insight By applying the mind mapping tool , the team was able to identify insights and patterns that were otherwise difficult to point out . It was able to easily capture the consumer pain points . As expected , the ideas developed from mind mapping returned better and more unique ideas as compared to our existing approach of merely referencing content online . The use of mind maps and getting varied perspective helps provide an intuitive and holistic approach . The visualization further helps to draw out patterns and unique insights for campaign development . While I have learnt about the effectiveness of mind mapping , it has shown to be a time consuming process . Approach Moving forward , I would certainly use mind mapping for the initial stages of the campaign development . This is keeping in mind the positive effects of the mind mapping tool and the time constraints . Understanding the time constraints for content development , mind mapping may not be suitable for smaller projects that require the delivery in a day . However , it can play an important role is larger campaign development . Therefore in the future , during campaign ideation , once we have access to the ‘ what is ’ data I will include the mind mapping steps to ensure a well rounded and holistic approach . ### Output:

22499

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Vicki Mahi Reflection - Storytelling for IT Solutions Challenge I work in a division of new IT back office solutions , such as connectivity , data and application integration , quality and master data management platforms . My group works in parallel with a group that works front solutions , where the majority of the customers interlocutors are not technical , they are managers of customer facing applications , such as CRM , eCommerce , Marketing Campaigns Platforms , among others . Likewise , the sales team that offers the solutions to our clients have a non - technical profile , mainly oriented to profiles such as Sales Managers , Marketing Managers and Business areas leaders in general . When we offer solutions as an holistic portfolio , it does not seem that the part of data integration sounds interesting or indispensable in a project where the decision makers were not IT members , and the products were acquired without the integration components , which eventually , during the development of the project generated inconvenience and delays . My team and I had to find a way that from the first session with a potential client , with a brief pitch , they understood the importance of integrating and adopting a data integration solution , not from a technical point of view , but from a business point of view , that touched the fibers of their needs . Selection & Application To meet this challenge we decided to work with the storytelling tool , looking to move away from traditional technical and product presentations and looking to give a different message about the impact that can be added or not to a data integration component . We created an official presentation deck of these integration products , through a 7 - minute storytelling , during which the deck featured 4 characters of a typical company : a marketing manager , a BI manager , an Innovation manager and an IT manager . The story began by describing a company that urgently wanted to join a digital transformation plan to modernize its processes , encompass more markets and be positioned as an agile and innovative company . Each character told their needs from a business point of view and non - technical terms . During the development of the story , the character of IT Manager was showing in his facial expressions , the growing concern about the risks of not having how to deal with so many requirements of the user areas , lack of centralised management to integrate new technologies with existing ones and the desperation of not being able to comply in time with the company ’s digital innovation roadmap . The result was excellent , given that the interlocutors , all of business profiles and user areas were reflected in each of the characters and understood even at an emotional level the complexities requirements for an IT area , what opened them up to Vicki Mahi hearing more about these types of products and how they could contribute to the success of a customer facing project . Insight & Approach Although I already knew the storytelling tool , this course opened my mind to putting it into practice on other occasions , not only in the sales discourse towards potential customers , but also thinking about the challenges we have within our own company , to make the different business units sensitive to each other , to always propose a comprehensive solution , and to raise even more awareness of the challenges that each unit has . The storytelling tool initially seemed to me a titanic task where I felt the need for graphic design experts to intervene for its execution , but I realize that anyone can draw a good story since it connects to the emotions and needs previously identified during the What Is process . By establishing the alternatives and considerations of a situation through the question What If , the storytelling tool allows us to create an increasingly complete and connected story , which is complemented with a visualization tool , makes the Design Thinking process closer to each person involved .

EMAIL: ID_NUM: NAME_STUDENT: Vicki Mahi, Vicki Mahi PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Vicki Mahi Reflection - Storytelling for IT Solutions Challenge I work in a division of new IT back office solutions , such as connectivity , data and application integration , quality and master data management platforms . My group works in parallel with a group that works front solutions , where the majority of the customers interlocutors are not technical , they are managers of customer facing applications , such as CRM , eCommerce , Marketing Campaigns Platforms , among others . Likewise , the sales team that offers the solutions to our clients have a non - technical profile , mainly oriented to profiles such as Sales Managers , Marketing Managers and Business areas leaders in general . When we offer solutions as an holistic portfolio , it does not seem that the part of data integration sounds interesting or indispensable in a project where the decision makers were not IT members , and the products were acquired without the integration components , which eventually , during the development of the project generated inconvenience and delays . My team and I had to find a way that from the first session with a potential client , with a brief pitch , they understood the importance of integrating and adopting a data integration solution , not from a technical point of view , but from a business point of view , that touched the fibers of their needs . Selection & Application To meet this challenge we decided to work with the storytelling tool , looking to move away from traditional technical and product presentations and looking to give a different message about the impact that can be added or not to a data integration component . We created an official presentation deck of these integration products , through a 7 - minute storytelling , during which the deck featured 4 characters of a typical company : a marketing manager , a BI manager , an Innovation manager and an IT manager . The story began by describing a company that urgently wanted to join a digital transformation plan to modernize its processes , encompass more markets and be positioned as an agile and innovative company . Each character told their needs from a business point of view and non - technical terms . During the development of the story , the character of IT Manager was showing in his facial expressions , the growing concern about the risks of not having how to deal with so many requirements of the user areas , lack of centralised management to integrate new technologies with existing ones and the desperation of not being able to comply in time with the company ’s digital innovation roadmap . The result was excellent , given that the interlocutors , all of business profiles and user areas were reflected in each of the characters and understood even at an emotional level the complexities requirements for an IT area , what opened them up to Vicki Mahi hearing more about these types of products and how they could contribute to the success of a customer facing project . Insight & Approach Although I already knew the storytelling tool , this course opened my mind to putting it into practice on other occasions , not only in the sales discourse towards potential customers , but also thinking about the challenges we have within our own company , to make the different business units sensitive to each other , to always propose a comprehensive solution , and to raise even more awareness of the challenges that each unit has . The storytelling tool initially seemed to me a titanic task where I felt the need for graphic design experts to intervene for its execution , but I realize that anyone can draw a good story since it connects to the emotions and needs previously identified during the What Is process . By establishing the alternatives and considerations of a situation through the question What If , the storytelling tool allows us to create an increasingly complete and connected story , which is complemented with a visualization tool , makes the Design Thinking process closer to each person involved . ### Output:

1277

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection Visualization Challenge I work as a client partner in a data and insights company . One of my long time clients is a manufacturer of products for the process industry and provider of related services and solutions . Their customers are companies like dairies , oil firms , pharmaceuticals , chemicals and the like . In a recent project we were assigned with the development of personas for the typical functions within their customers ’ organization . The overall objective was to make the innovation process and communication activities more customer - focused . The personas would help the organization get a better understanding of customers ’ needs , requirements , expectations and pain points in their everyday work . The project sponsor understood the value of qualitative insights and had some experience in design thinking . But most managers within my client had an engineering background and had - as described in the course - a prevention mindset . They were obsessed with total quality and lean management both in the area of production and product quality , as well as in innovation . They dislike uncertainty and vagueness , and like hard facts and data , lots of data , which they can analyze to the highest possible extent . So applying design thinking elements to informing their future communication and innovation activities was somewhat revolutionary to them . Selection In order to gain acceptance for the project outcome from all stakeholders involved , the project team knew that a mix of tools and methods is required . In the What Is Phase we applied In Depth Interviews with 40 customers from three countries and six different functions , coming from several industries . I agree that a sample size of 25 - 40 is sufficient for this kind of research , as mentioned in the course . In addition , the team condensed the main insights from previous work we had done for that client . When the team was almost done with the development of the personas , we decided to apply the tool of visualization . To get a common understanding among the innovation and communication managers and gain their buy - in , we wanted to transfer the key characteristics of the personas , what is typical for each one and in how far they differ from each other . And we wanted to do this using many media – not only the verbal description and the key elements in words , but also sketches . This way we wanted to make the personas more tangible , to give them an emotional dimension and a personality the managers can relay to . Application We hired a professional graphic designer and briefed him by giving him the written description of the five personas we had developed . One week later , the designer presented us with drawings for each one of the personas . These included a full body sketch of the persona itself , positioned within a number of smaller sketches , depicting typical situations the person finds themselves in - either in their business life or in their private context . These sketches were supposed to visually depict the expectations , values and the mottos in their lives . So while a control - possessed persona might be depicted as a stamp collector , someone who loves technical challenges would be shown repairing their old - timer car . Insight The visualization of the personas provided several insights , some of these on unexpected domains . An example : The project team wanted to produce a diverse set of personas , so two of the five personas bore female names and the designer sketched female persons for these two . However , when the female managers saw the drawings , they protested that the female personas were drawn as being too model - like , too attractive and too close to the sexy / attractive young woman archetype as used in consumer goods advertising . This came as a surprise to their male colleagues . But to me , this may have been a manifestation of the male - dominated company culture . I think the female managers in this case found a way to express their feelings about some superiors ’ policy of underestimating or underpromoting women in the workforce . Another insight relates to the typical situations which the graphic designer used . Some of these provoked discussions among the managers and with the project team , which we otherwise would not have had . This helped us refine some core elements of the description of the personas and clear some sources of misunderstanding . If we had n't produced the drawings , we would not have notice that the same wordings meant different things to different people . Approach Visualization proved to be a very powerful and useful tool in this challenge . As an improvement , the next time I would involve the stakeholders ( the managers ) into the visualization . For example , in an activation workshop I would engage the managers and ask them to brainstorm and describe what might be typical situations for each persona in their business and private lives . Ideally , I would have the graphic designer also in the conference room , catching the suggestions from the brainstorming and turning these into drawings .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection Visualization Challenge I work as a client partner in a data and insights company . One of my long time clients is a manufacturer of products for the process industry and provider of related services and solutions . Their customers are companies like dairies , oil firms , pharmaceuticals , chemicals and the like . In a recent project we were assigned with the development of personas for the typical functions within their customers ’ organization . The overall objective was to make the innovation process and communication activities more customer - focused . The personas would help the organization get a better understanding of customers ’ needs , requirements , expectations and pain points in their everyday work . The project sponsor understood the value of qualitative insights and had some experience in design thinking . But most managers within my client had an engineering background and had - as described in the course - a prevention mindset . They were obsessed with total quality and lean management both in the area of production and product quality , as well as in innovation . They dislike uncertainty and vagueness , and like hard facts and data , lots of data , which they can analyze to the highest possible extent . So applying design thinking elements to informing their future communication and innovation activities was somewhat revolutionary to them . Selection In order to gain acceptance for the project outcome from all stakeholders involved , the project team knew that a mix of tools and methods is required . In the What Is Phase we applied In Depth Interviews with 40 customers from three countries and six different functions , coming from several industries . I agree that a sample size of 25 - 40 is sufficient for this kind of research , as mentioned in the course . In addition , the team condensed the main insights from previous work we had done for that client . When the team was almost done with the development of the personas , we decided to apply the tool of visualization . To get a common understanding among the innovation and communication managers and gain their buy - in , we wanted to transfer the key characteristics of the personas , what is typical for each one and in how far they differ from each other . And we wanted to do this using many media – not only the verbal description and the key elements in words , but also sketches . This way we wanted to make the personas more tangible , to give them an emotional dimension and a personality the managers can relay to . Application We hired a professional graphic designer and briefed him by giving him the written description of the five personas we had developed . One week later , the designer presented us with drawings for each one of the personas . These included a full body sketch of the persona itself , positioned within a number of smaller sketches , depicting typical situations the person finds themselves in - either in their business life or in their private context . These sketches were supposed to visually depict the expectations , values and the mottos in their lives . So while a control - possessed persona might be depicted as a stamp collector , someone who loves technical challenges would be shown repairing their old - timer car . Insight The visualization of the personas provided several insights , some of these on unexpected domains . An example : The project team wanted to produce a diverse set of personas , so two of the five personas bore female names and the designer sketched female persons for these two . However , when the female managers saw the drawings , they protested that the female personas were drawn as being too model - like , too attractive and too close to the sexy / attractive young woman archetype as used in consumer goods advertising . This came as a surprise to their male colleagues . But to me , this may have been a manifestation of the male - dominated company culture . I think the female managers in this case found a way to express their feelings about some superiors ’ policy of underestimating or underpromoting women in the workforce . Another insight relates to the typical situations which the graphic designer used . Some of these provoked discussions among the managers and with the project team , which we otherwise would not have had . This helped us refine some core elements of the description of the personas and clear some sources of misunderstanding . If we had n't produced the drawings , we would not have notice that the same wordings meant different things to different people . Approach Visualization proved to be a very powerful and useful tool in this challenge . As an improvement , the next time I would involve the stakeholders ( the managers ) into the visualization . For example , in an activation workshop I would engage the managers and ask them to brainstorm and describe what might be typical situations for each persona in their business and private lives . Ideally , I would have the graphic designer also in the conference room , catching the suggestions from the brainstorming and turning these into drawings . ### Output:

11608

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Career Recovery and Rehabilitation Counselling Project Challenge & Selection I believe that life begins and ends with stories , which explains my affinity for the storytelling tool in design thinking . I have this project called JoyMap , targeted at young people out there , who are dealing with a lot of depression resulting from all the many pressures that the society is putting on them . Some of these people have been rescued from suicide attempts ; they are people at their limits of desperation . I work with a team of twenty - five dedicated staff and hundreds of volunteers who join from our website and participate by sharing their stories and experiences to assist our project . Part of my work is to identify these cases and help connect them back to hope . This would be difficult as people in this situation feel judged and rejected by the society and turn to drugs , and self - rejection . I had passed through a lot of difficulties growing up and faced a lot of pressures after the death of my father . I was at the very extreme of desperation . I was bullied , rejected , and at the receiving end of many unhappy situations that pass down the pipeline to those assumed to be weak in the society . I had attempted doing drugs . I could relate to every tear that these people shed , and every wave of anger , disgust and hatred that they throw at the society . I locate them and show them my scars and the stories behind each scar that I bear . Most of them relate , and open up their heart to tell me their own stories . This is my avenue to collect applicable data concerning the mental processes of these people and their thinking patterns . This helps me and my team to develop strategies to reach out to those in denial , passing through these challenges in secret , but showing no signs , or attract attention . These are the worst as suicide and worse damage could occur if not identified isolated and rehabilitated . It also helps us with our approach design when dealing with such cases . Application Last year a college in Miami reached out to me after they heard of my project JoyMap . Their school had witnessed up to eighteen teenage suicide attempts , several drug abuse cases and other situations of mental disorder – the few that were observed or reported . I took up a volunteer contract with them with a my team . Using our strategies within a month we identified over fifteen students across all the classes in the school exhibiting some pre- identified signs of depression and had them marked for follow up . I met Steve , a final year student , very addicted to drugs and reported to be a member of a dangerous cult . Looking at him I could see all the signs written clearly over him , he was passing through a high degree of depression . He was broken inside , but outwardly he cloaked his feelings and hid under the shadow of false strength that he fed with the fear of the people he bullied and intimidated . I knew it was going to be hard getting to him , but I was no longer a beginner . I had my ways . Insight & Approach So I booked an appointment to see him on a weekend . I chose a quiet spot at one of the local restaurants downtown . I doubted if he would come . But surprisingly he honored my invitation . Who would not honor an invitation from an unknown person with a huge business interest ? I bought us food which we ate in silence . I could see him observing me . I could feel the doubts and reassurances going on in his mind . After the food I asked him a few general questions about school and how he fared . Then somehow , he felt like a caged rabbit and became edgy . I quickly pulled my shirt and turned my back to him . I could feel the sound of his jaws going wide in shock . Almost anybody who saw them did that . I told him the story of those scars . Using the same approach as I had for most of my clients , I reached out to his heart and he opened up . Just as I observed from the other cases , he needed someone who could relate ; who could listen , and not judge him , someone he could trust enough to lay down his defenses . Eventually he opened up and joined our therapy program for recovery and rehabilitation . Today he has joined JoyMap as a volunteer and is out there helping to bring our lost brothers back to reality . I never thought I could apply design thinking to this area of life as I used to see it as a method we used only in web and software development . Now I see that design thinking also applies in any relevant situation where a problem needs to be solved with a focus on the people .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Career Recovery and Rehabilitation Counselling Project Challenge & Selection I believe that life begins and ends with stories , which explains my affinity for the storytelling tool in design thinking . I have this project called JoyMap , targeted at young people out there , who are dealing with a lot of depression resulting from all the many pressures that the society is putting on them . Some of these people have been rescued from suicide attempts ; they are people at their limits of desperation . I work with a team of twenty - five dedicated staff and hundreds of volunteers who join from our website and participate by sharing their stories and experiences to assist our project . Part of my work is to identify these cases and help connect them back to hope . This would be difficult as people in this situation feel judged and rejected by the society and turn to drugs , and self - rejection . I had passed through a lot of difficulties growing up and faced a lot of pressures after the death of my father . I was at the very extreme of desperation . I was bullied , rejected , and at the receiving end of many unhappy situations that pass down the pipeline to those assumed to be weak in the society . I had attempted doing drugs . I could relate to every tear that these people shed , and every wave of anger , disgust and hatred that they throw at the society . I locate them and show them my scars and the stories behind each scar that I bear . Most of them relate , and open up their heart to tell me their own stories . This is my avenue to collect applicable data concerning the mental processes of these people and their thinking patterns . This helps me and my team to develop strategies to reach out to those in denial , passing through these challenges in secret , but showing no signs , or attract attention . These are the worst as suicide and worse damage could occur if not identified isolated and rehabilitated . It also helps us with our approach design when dealing with such cases . Application Last year a college in Miami reached out to me after they heard of my project JoyMap . Their school had witnessed up to eighteen teenage suicide attempts , several drug abuse cases and other situations of mental disorder – the few that were observed or reported . I took up a volunteer contract with them with a my team . Using our strategies within a month we identified over fifteen students across all the classes in the school exhibiting some pre- identified signs of depression and had them marked for follow up . I met Steve , a final year student , very addicted to drugs and reported to be a member of a dangerous cult . Looking at him I could see all the signs written clearly over him , he was passing through a high degree of depression . He was broken inside , but outwardly he cloaked his feelings and hid under the shadow of false strength that he fed with the fear of the people he bullied and intimidated . I knew it was going to be hard getting to him , but I was no longer a beginner . I had my ways . Insight & Approach So I booked an appointment to see him on a weekend . I chose a quiet spot at one of the local restaurants downtown . I doubted if he would come . But surprisingly he honored my invitation . Who would not honor an invitation from an unknown person with a huge business interest ? I bought us food which we ate in silence . I could see him observing me . I could feel the doubts and reassurances going on in his mind . After the food I asked him a few general questions about school and how he fared . Then somehow , he felt like a caged rabbit and became edgy . I quickly pulled my shirt and turned my back to him . I could feel the sound of his jaws going wide in shock . Almost anybody who saw them did that . I told him the story of those scars . Using the same approach as I had for most of my clients , I reached out to his heart and he opened up . Just as I observed from the other cases , he needed someone who could relate ; who could listen , and not judge him , someone he could trust enough to lay down his defenses . Eventually he opened up and joined our therapy program for recovery and rehabilitation . Today he has joined JoyMap as a volunteer and is out there helping to bring our lost brothers back to reality . I never thought I could apply design thinking to this area of life as I used to see it as a method we used only in web and software development . Now I see that design thinking also applies in any relevant situation where a problem needs to be solved with a focus on the people . ### Output:

13326

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

LEARNING LAUNCH Challenge I´m the co - founder and CEO of a B2B Tech Start - up . Four years ago , at the beginning of the company , we use a traditional business model , which means , buy more equipment and hire more people to growth up . However . With the past of the years , more and more companies star to offer similar services with the same technology , and our business model lose the value proposition and the differentiation . In this situation we needed to find a new business model , that allow the company keep growing , create a new value proposition different from the competitors , with the same or more earnings for the company . Selection For this challenge we use the Learning Launch tool , that , as we learn on the course is similar to a pilot but with advantages , in this case , we have two business models to try , and the idea was try fast and cheap , try a different business model cloud be risky and difficult for a big or traditional company , but in our case , for a start - up , it is easy and cheap , because is test another way of offering services , as an experiment , with few resources assigned and if the idea does n’t work , try another idea or go back to the original way to adjust some variables , with out risk of lose lot quantities of money or reputation in the market . Application To try the business model , firs we design it and make a research of other sectors with the similar business case that we want , we develop as survey for our new customers and we select different measurable variables to gather numerical information to compare with the actual model , or with other model that we have to test in the future . At the begging we star offering the service in the new way to all our customer , but with the information , the survey and the statistics generated we discover that the business model was only attractive to biggest clients , the small companies want the normal service . Insight and approach What I learn of this exercise and this method , was that try anything in this case a business model , it´s possible with the learning launch , its possible to do it fast and cheap , to change or adjust things that does n’t work well , and compared with similar methods or the common method that it ’s a pilot test , this its much better because we obtain numerical information that its useful to adjust or compare between options . As I explain , this method was useful to identify that the idea that we have , only it´s attractive for big companies , may be if we use other tool this deduction has been more difficult to obtain . This course was a great opportunity to learn the correct way of applying this tool that I was using without knowing the exact application process , the difference between this tool and a pilot test and the advantages of using it .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: LEARNING LAUNCH Challenge I´m the co - founder and CEO of a B2B Tech Start - up . Four years ago , at the beginning of the company , we use a traditional business model , which means , buy more equipment and hire more people to growth up . However . With the past of the years , more and more companies star to offer similar services with the same technology , and our business model lose the value proposition and the differentiation . In this situation we needed to find a new business model , that allow the company keep growing , create a new value proposition different from the competitors , with the same or more earnings for the company . Selection For this challenge we use the Learning Launch tool , that , as we learn on the course is similar to a pilot but with advantages , in this case , we have two business models to try , and the idea was try fast and cheap , try a different business model cloud be risky and difficult for a big or traditional company , but in our case , for a start - up , it is easy and cheap , because is test another way of offering services , as an experiment , with few resources assigned and if the idea does n’t work , try another idea or go back to the original way to adjust some variables , with out risk of lose lot quantities of money or reputation in the market . Application To try the business model , firs we design it and make a research of other sectors with the similar business case that we want , we develop as survey for our new customers and we select different measurable variables to gather numerical information to compare with the actual model , or with other model that we have to test in the future . At the begging we star offering the service in the new way to all our customer , but with the information , the survey and the statistics generated we discover that the business model was only attractive to biggest clients , the small companies want the normal service . Insight and approach What I learn of this exercise and this method , was that try anything in this case a business model , it´s possible with the learning launch , its possible to do it fast and cheap , to change or adjust things that does n’t work well , and compared with similar methods or the common method that it ’s a pilot test , this its much better because we obtain numerical information that its useful to adjust or compare between options . As I explain , this method was useful to identify that the idea that we have , only it´s attractive for big companies , may be if we use other tool this deduction has been more difficult to obtain . This course was a great opportunity to learn the correct way of applying this tool that I was using without knowing the exact application process , the difference between this tool and a pilot test and the advantages of using it . ### Output:

14414

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

LEARNING LAUNCH CHALLENGE Our Company a Tours & Travel firm has been in existence for over five years but has been constantly experiencing decline in sales and profits . Like any other Company being faced by scarcity of resources and stiff competition ; the major aim of organizations is to effectively and efficiently utilize the available scarce resources to enhance maximum productivity . Hence our challenge was to improve sales using the limited resources . The project was to be carried out by a select committee from our marketing department and the finance department which I was representing was to ensure the team was working within the budget and time . What we wanted to uncover was why in spite of investing in marketing of our services we could not retain or attract more tourists . SELECTION After carefully going through the various design thinking tools we chose leaning launch as it is fast and cheap . According to Frank Bahr learning launch is a carefully designed experiment designed to test the key underlying value - generating assumptions of a potential new - growth initiative . APPLICATION Our first learning launch , we focused on the design of the travel packages which were offered to our potential customers across the globe . Here it was evident that designing of unique tailor made travel packages which suits the customer ’s needs was going along way in addressing the ever growing needs of our customers . This tested our assumption that the services offered to our customers were not customer oriented and that ’s why the number of customers was not growing as expected . Our team took one week to brainstorm and come up with a document that had clear structured processes and means of achieving tailor made travel packages that could meet customers ’ demands . Our second learning launch we focused on the marketing process or activities . Here we concentrated on reaching out to individual customers ( one on one process ) as a marketing strategy in order to incorporate the views that meet our customers ’ demands or expectations . This tested our assumption that the marketing process was not well structured , marketers used to send brochures to potential customers containing pre - planned travel package which customers could choose what is available not what they wanted . The team embarked on analysing how an online platform of marketing could help the marketing department in reaching out to a bigger market globally . Finally we proposed development of an online platform system which could ensure marketers reach customers and building up of a tailor made tourist programmes that suits their needs . INSIGHT By applying the learning launch tool , we were able to identify our assumptions and designed launches to test these assumptions using very little resources . Also in applying the learning launch tool it was very important for us to mitigate confirming biases as this could jeopardise the whole process due to poor judgements . The team was able to interview a good number of potential customers who were willing to share their experiences from using some of our competitors ’ services hence the team was compelled to in designing travel packages that were better than what was offered in the market . However some of our stakeholders were more concerned with the challenges of going into global market in reaching out to customers . One of the challenges was the issue of language especially when reaching out to those markets or regions that do n’t speak English , hence the need to hire marketers or tour operators who are multilingual . Another challenge was the issue of patent rights in relation to the use of brand name or logo as you go into foreign markets . Therefore it was important for the team to review the insights and incorporate them into future launch designs . APPROACH After going through various design thinking tools , our team preferred the learning launch tool which is a way of thinking that relies on generating and testing hypotheses and then you prototype . This is learning as you go . This hypothesis- driven approach is based on the idea of learning , rather than knowing . Hence our team needs to review the insight gained from the first two launches and incorporate it into future launch designs and come closer to a solution ready for a full rollout .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: LEARNING LAUNCH CHALLENGE Our Company a Tours & Travel firm has been in existence for over five years but has been constantly experiencing decline in sales and profits . Like any other Company being faced by scarcity of resources and stiff competition ; the major aim of organizations is to effectively and efficiently utilize the available scarce resources to enhance maximum productivity . Hence our challenge was to improve sales using the limited resources . The project was to be carried out by a select committee from our marketing department and the finance department which I was representing was to ensure the team was working within the budget and time . What we wanted to uncover was why in spite of investing in marketing of our services we could not retain or attract more tourists . SELECTION After carefully going through the various design thinking tools we chose leaning launch as it is fast and cheap . According to Frank Bahr learning launch is a carefully designed experiment designed to test the key underlying value - generating assumptions of a potential new - growth initiative . APPLICATION Our first learning launch , we focused on the design of the travel packages which were offered to our potential customers across the globe . Here it was evident that designing of unique tailor made travel packages which suits the customer ’s needs was going along way in addressing the ever growing needs of our customers . This tested our assumption that the services offered to our customers were not customer oriented and that ’s why the number of customers was not growing as expected . Our team took one week to brainstorm and come up with a document that had clear structured processes and means of achieving tailor made travel packages that could meet customers ’ demands . Our second learning launch we focused on the marketing process or activities . Here we concentrated on reaching out to individual customers ( one on one process ) as a marketing strategy in order to incorporate the views that meet our customers ’ demands or expectations . This tested our assumption that the marketing process was not well structured , marketers used to send brochures to potential customers containing pre - planned travel package which customers could choose what is available not what they wanted . The team embarked on analysing how an online platform of marketing could help the marketing department in reaching out to a bigger market globally . Finally we proposed development of an online platform system which could ensure marketers reach customers and building up of a tailor made tourist programmes that suits their needs . INSIGHT By applying the learning launch tool , we were able to identify our assumptions and designed launches to test these assumptions using very little resources . Also in applying the learning launch tool it was very important for us to mitigate confirming biases as this could jeopardise the whole process due to poor judgements . The team was able to interview a good number of potential customers who were willing to share their experiences from using some of our competitors ’ services hence the team was compelled to in designing travel packages that were better than what was offered in the market . However some of our stakeholders were more concerned with the challenges of going into global market in reaching out to customers . One of the challenges was the issue of language especially when reaching out to those markets or regions that do n’t speak English , hence the need to hire marketers or tour operators who are multilingual . Another challenge was the issue of patent rights in relation to the use of brand name or logo as you go into foreign markets . Therefore it was important for the team to review the insights and incorporate them into future launch designs . APPROACH After going through various design thinking tools , our team preferred the learning launch tool which is a way of thinking that relies on generating and testing hypotheses and then you prototype . This is learning as you go . This hypothesis- driven approach is based on the idea of learning , rather than knowing . Hence our team needs to review the insight gained from the first two launches and incorporate it into future launch designs and come closer to a solution ready for a full rollout . ### Output:

20022

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

STORYTELLING INTRODUCTION I work with a women oriented and welfare organisation . We organise and hold out camps at different parts of the country , rural and urban both . Our first objective is to – encourage the victims , survivors and the warriors of sexual assault , physical abuse or of any other forms of oppression to come forward and share their stories with us and also with other such victims , raise their voice against their abusers , and we also try & help them to report those wrongdoers to the women crime investigation cells , that is if they ’re ready to . Our second main objective is to educate those girls and women regarding the human and women rights . CHALLENGE As much as I love getting to do the things that we do , I am afraid I do n’t share the same feeling when it comes to the challenges that we are hit with quite frequently than not . There are several challenges that our organisation has to face , but the one challenge that stands out the most amongst the others is – the challenge of how to develop a connection with the women reluctant to speak up , less report the wrongdoers . We work with a mixed female population . And almost half of the females who have been wronged comes from conservative communities . They live in a perpetual fear of being judged by the society for opening up about the unacceptable deeds that were or are still being done to them . And also , they are oblivious or ignorant of the women rights . TOOLS The tool that I selected for my challenge is the Storytelling tool . This tool is used to put the human beings and their experiences front and centre . Take listeners along on their journey . Create a more vivid image of what we are trying to convey . The reason that motivated me further to select this tool was : I had a first hand experience with how effective can sharing stories prove to be . When I was 17 , I was as unwilling as those women to recount my own experience with physical abuse even privately , let alone publicly . Then one day my aunt shared her own share of experience with the same and how she got her abuser behind the bars . Her story encouraged me to speak up and report my now ex - boyfriend , the guy who did wrong by me . APPLICATION I applied this particular tool with many females , but I will just be sharing my first attempt at this tool . A 22 year old beautiful woman living with her mother and a sister in this small village in the outskirts of Kolkata , a metropolitan city here in India . It was the village our organisation was conducting a day camp in . Around 60 girls and women participated , some were confident enough to share their stories with us , and some of the females were a little disinclined . So , this girl was humiliated at first to share her story , her hands were clutching onto one another , and she was having a difficulty making eye contact with me . But once I started sharing my very own story with her and the other females there , she started to become more and more at ease as the story continued . I told her how I am no longer scared to admit that I have been in a physically abusive relationship where I ’d let him make me feel like it was all my fault . And then how one day my aunt ’s story encouraged me to not only leave him but report him to the local police station too . Even though he was locked up for just a night , his parents , friends , and everyone he knew got to know the monster he so carefully kept concealed behind the persona of ‘ the perfect boyfriend ’ . Once I was done sharing my story and was almost done educating her and the other women about their rights , this girl slowly stood up from her seat and began sharing her story with us . Upon completing it , she said with a steel like voice that she was going to tell that guy ’s parents all about his inhumane deed and also , report him to the village police station . This is how I applied the tool to tackle the challenge , by sharing my own story . I used the tool to achieve the two major objectives of our organisation . With the aid of this tool I empower those women and educate them to stand for themselves and their rights because no matter how many times I scream my truth at the top of my lungs , it will cease to free them . They need to speak up , and have to reach out for help themselves , we are always there to extend it to them . INSIGHT This was just the beginning of it . Many of the other members of the organisation also adapted this tool . And the progress has been tremendous since . This allowed me to build an affinity with those females , and liberate them enough to trust me with their stories . Having even just one person share their story of similar sort of incident can be very empowering and let the listeners understand the message the speaker is trying to convey in a more comprehensible way . This also let the one using this tool to better perceive the problems of the listeners and other related challenges . The application of this tool help me connect with those women and convey my message without any misinterpretation . APPROACH The next time I will try and integrate this tool with other tools as well , like the tool of journey mapping . I can use that tool to trace the journey of some of those females , if not all as they go through the process of tackling against oppression , speaking up , reaching out for help , in turn making the females around them aware of their rights too . This is going to be a long journey , one am ready to embark on .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: STORYTELLING INTRODUCTION I work with a women oriented and welfare organisation . We organise and hold out camps at different parts of the country , rural and urban both . Our first objective is to – encourage the victims , survivors and the warriors of sexual assault , physical abuse or of any other forms of oppression to come forward and share their stories with us and also with other such victims , raise their voice against their abusers , and we also try & help them to report those wrongdoers to the women crime investigation cells , that is if they ’re ready to . Our second main objective is to educate those girls and women regarding the human and women rights . CHALLENGE As much as I love getting to do the things that we do , I am afraid I do n’t share the same feeling when it comes to the challenges that we are hit with quite frequently than not . There are several challenges that our organisation has to face , but the one challenge that stands out the most amongst the others is – the challenge of how to develop a connection with the women reluctant to speak up , less report the wrongdoers . We work with a mixed female population . And almost half of the females who have been wronged comes from conservative communities . They live in a perpetual fear of being judged by the society for opening up about the unacceptable deeds that were or are still being done to them . And also , they are oblivious or ignorant of the women rights . TOOLS The tool that I selected for my challenge is the Storytelling tool . This tool is used to put the human beings and their experiences front and centre . Take listeners along on their journey . Create a more vivid image of what we are trying to convey . The reason that motivated me further to select this tool was : I had a first hand experience with how effective can sharing stories prove to be . When I was 17 , I was as unwilling as those women to recount my own experience with physical abuse even privately , let alone publicly . Then one day my aunt shared her own share of experience with the same and how she got her abuser behind the bars . Her story encouraged me to speak up and report my now ex - boyfriend , the guy who did wrong by me . APPLICATION I applied this particular tool with many females , but I will just be sharing my first attempt at this tool . A 22 year old beautiful woman living with her mother and a sister in this small village in the outskirts of Kolkata , a metropolitan city here in India . It was the village our organisation was conducting a day camp in . Around 60 girls and women participated , some were confident enough to share their stories with us , and some of the females were a little disinclined . So , this girl was humiliated at first to share her story , her hands were clutching onto one another , and she was having a difficulty making eye contact with me . But once I started sharing my very own story with her and the other females there , she started to become more and more at ease as the story continued . I told her how I am no longer scared to admit that I have been in a physically abusive relationship where I ’d let him make me feel like it was all my fault . And then how one day my aunt ’s story encouraged me to not only leave him but report him to the local police station too . Even though he was locked up for just a night , his parents , friends , and everyone he knew got to know the monster he so carefully kept concealed behind the persona of ‘ the perfect boyfriend ’ . Once I was done sharing my story and was almost done educating her and the other women about their rights , this girl slowly stood up from her seat and began sharing her story with us . Upon completing it , she said with a steel like voice that she was going to tell that guy ’s parents all about his inhumane deed and also , report him to the village police station . This is how I applied the tool to tackle the challenge , by sharing my own story . I used the tool to achieve the two major objectives of our organisation . With the aid of this tool I empower those women and educate them to stand for themselves and their rights because no matter how many times I scream my truth at the top of my lungs , it will cease to free them . They need to speak up , and have to reach out for help themselves , we are always there to extend it to them . INSIGHT This was just the beginning of it . Many of the other members of the organisation also adapted this tool . And the progress has been tremendous since . This allowed me to build an affinity with those females , and liberate them enough to trust me with their stories . Having even just one person share their story of similar sort of incident can be very empowering and let the listeners understand the message the speaker is trying to convey in a more comprehensible way . This also let the one using this tool to better perceive the problems of the listeners and other related challenges . The application of this tool help me connect with those women and convey my message without any misinterpretation . APPROACH The next time I will try and integrate this tool with other tools as well , like the tool of journey mapping . I can use that tool to trace the journey of some of those females , if not all as they go through the process of tackling against oppression , speaking up , reaching out for help , in turn making the females around them aware of their rights too . This is going to be a long journey , one am ready to embark on . ### Output:

18670

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking Storytelling Challenge & Selection I am working for a global hotel chain group , examining the operations of hotels in the room divisions environment , including but not limited to checking in at front desk , concierge services and in - room staying experience . For the time being , the COVID-19 pandemic has been impacting the global economy . Hotel industry has been seeing the pandemic as a challenge and a threat in terms of the operational amendment and adjustment , as well as a difficulty to understand the changes in customer preference , expectations and behaviours . In particular , the hotel industry is looking for measures and strategies that cope with the current and post - pandemic situation , in terms of , for example , hygienic measures and social distancing restriction . We are working to redevelop the standard operating procedures so as to enhance the customer touch points encountered in the guest journey design . We are looking into areas that can enhance customer confidence and loyalty towards the hotel , and hotels can deliver the guest experience in a safe way . Storytelling is selected to demonstrate how guest encounters hotel staying touch points throughout their guest experience with the hotel . We have been applying , for example , imagination and journey map ( as supplements ) to look for potential business problems and opportunities . Customers and their experience are being simulated , as a storytelling . Application We first understand the customer preference and expectation first , particularly concerned with staying in a hotel after the pandemic . Due to the increased health awareness , guests may be more aware of the hygienic control and cleanliness of hotels . They may even prefer a totally new hotel staying experience , for example , enjoying movies in room and having a in- room dining more frequently . Then , the story goes on to the moments of truth and guest service encounters . These involve various touch points ( and even pain points ) from the hotel perspective . In hotel operations , the story is about how to deliver guest experience with colleagues and all the hardware they have . Storytelling tells hotel how colleagues shall work in the hotels in order to meet the new guest expectations . The storytelling includes arrival stage , staying stage , and post - staying stage throughout the guest journey . It involves the tool of journey mapping , as well as persona , that we use to identify customer types . Napkin pitches are also used to see the ( potential ) big ideas of our solutions and changes in hotel operation . Insight & Approach Design thinking is useful in the covid situation . Covid is totally new to us , to the hotel industry . We can hardly make past reference to previous finding , industry publications and experience . We are looking for new opportunities and possibilities under the situation with a lot of uncertainties . This challenge offers a very practical experience of applying design thinking to a real - life business problem . Solving business problem can go through the various steps in design thinking . Visualization ( tool ) is also applicable in this scenario . It helps visualize the guest journey processes and changes in standard operating procedures . It is important to develop a new idea as no past experience can be referenced , and the new practices require both hardware and software support . Visualization helps identify possible problem in application and suggest improvement and enhancement .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking Storytelling Challenge & Selection I am working for a global hotel chain group , examining the operations of hotels in the room divisions environment , including but not limited to checking in at front desk , concierge services and in - room staying experience . For the time being , the COVID-19 pandemic has been impacting the global economy . Hotel industry has been seeing the pandemic as a challenge and a threat in terms of the operational amendment and adjustment , as well as a difficulty to understand the changes in customer preference , expectations and behaviours . In particular , the hotel industry is looking for measures and strategies that cope with the current and post - pandemic situation , in terms of , for example , hygienic measures and social distancing restriction . We are working to redevelop the standard operating procedures so as to enhance the customer touch points encountered in the guest journey design . We are looking into areas that can enhance customer confidence and loyalty towards the hotel , and hotels can deliver the guest experience in a safe way . Storytelling is selected to demonstrate how guest encounters hotel staying touch points throughout their guest experience with the hotel . We have been applying , for example , imagination and journey map ( as supplements ) to look for potential business problems and opportunities . Customers and their experience are being simulated , as a storytelling . Application We first understand the customer preference and expectation first , particularly concerned with staying in a hotel after the pandemic . Due to the increased health awareness , guests may be more aware of the hygienic control and cleanliness of hotels . They may even prefer a totally new hotel staying experience , for example , enjoying movies in room and having a in- room dining more frequently . Then , the story goes on to the moments of truth and guest service encounters . These involve various touch points ( and even pain points ) from the hotel perspective . In hotel operations , the story is about how to deliver guest experience with colleagues and all the hardware they have . Storytelling tells hotel how colleagues shall work in the hotels in order to meet the new guest expectations . The storytelling includes arrival stage , staying stage , and post - staying stage throughout the guest journey . It involves the tool of journey mapping , as well as persona , that we use to identify customer types . Napkin pitches are also used to see the ( potential ) big ideas of our solutions and changes in hotel operation . Insight & Approach Design thinking is useful in the covid situation . Covid is totally new to us , to the hotel industry . We can hardly make past reference to previous finding , industry publications and experience . We are looking for new opportunities and possibilities under the situation with a lot of uncertainties . This challenge offers a very practical experience of applying design thinking to a real - life business problem . Solving business problem can go through the various steps in design thinking . Visualization ( tool ) is also applicable in this scenario . It helps visualize the guest journey processes and changes in standard operating procedures . It is important to develop a new idea as no past experience can be referenced , and the new practices require both hardware and software support . Visualization helps identify possible problem in application and suggest improvement and enhancement . ### Output:

18353

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

BIGGEST CHALLENGE AS DIGITAL MARKETER ! ! ! ! ! ! ! ! ! ! ! Convincing Your Brand You Need More Money Digital marketers are creative people . They like to think big picture and digital design campaigns that are going to “ wow ” consumers and make them feel something substantive toward the brand . In theory , this leads to a sale . But the other , more complicated role of a digital marketer is to secure enough money to deploy a killer campaign successfully . To do this , you ’ll need to learn the tactics for convincing the higher - ups you require more money to pull off your digital campaign . Digital assets are not cheap — and the rise of video will continue to boost the buy - in for a digital campaign — but you ’ll need to learn how to make your case , prove your point and be unafraid to ask for a boost in your budget . How can you do that ? Study your data from your campaigns and show via data that there is a return on investment or ROI for the dollars spent . INSIGHTS With multiple competing priorities , pressure to deliver short - term results , and rapidly changing technology , marketers struggle to develop a clear strategy for what digital marketing must accomplish and how it will function across the business . Leaders need a digital marketing strategy based on category dynamics and the requirements of their business . Effective strategy demands targeting customer opportunities , assessing capabilities , prioritizing gaps and establishing the roadmap to turn customer insight into growth . The path to effective digital marketing requires assembling the right experts , using best practices and immersive collaboration to gain buy - in for the strategy across teams , functions and geographies .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: BIGGEST CHALLENGE AS DIGITAL MARKETER ! ! ! ! ! ! ! ! ! ! ! Convincing Your Brand You Need More Money Digital marketers are creative people . They like to think big picture and digital design campaigns that are going to “ wow ” consumers and make them feel something substantive toward the brand . In theory , this leads to a sale . But the other , more complicated role of a digital marketer is to secure enough money to deploy a killer campaign successfully . To do this , you ’ll need to learn the tactics for convincing the higher - ups you require more money to pull off your digital campaign . Digital assets are not cheap — and the rise of video will continue to boost the buy - in for a digital campaign — but you ’ll need to learn how to make your case , prove your point and be unafraid to ask for a boost in your budget . How can you do that ? Study your data from your campaigns and show via data that there is a return on investment or ROI for the dollars spent . INSIGHTS With multiple competing priorities , pressure to deliver short - term results , and rapidly changing technology , marketers struggle to develop a clear strategy for what digital marketing must accomplish and how it will function across the business . Leaders need a digital marketing strategy based on category dynamics and the requirements of their business . Effective strategy demands targeting customer opportunities , assessing capabilities , prioritizing gaps and establishing the roadmap to turn customer insight into growth . The path to effective digital marketing requires assembling the right experts , using best practices and immersive collaboration to gain buy - in for the strategy across teams , functions and geographies . ### Output:

22469

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection : Learning Launch Challenge I work in the quality department of a large company , which sells products all over the world . On their first day , every new associate listens to a presentation about the company`s goals , which is to release the products on time . When new associates join my team , during the first weeks they learn simple and repetitive tasks like cleaning , archiving and gathering materials , before moving on to actually watch and learn the analytical techniques . Once I noticed some of the new associates were impatient and even bored with the beginner tasks . Some kept asking me when they could start learning the “ important ” techniques and stop mainly doing “ unimportant ” tasks . I realized that they did not see their daily work as a contribution to the company`s goals , although they facilitated the work of their experienced coworkers through doing the basic tasks . Selection My choice was the Learning Launch tool . It was introduced in the third video of module 4 and it allows to test an idea or assumption in reality and receive feedback . I chose the tool after I had done and discussed a mind mapping with other colleagues on how to deliver the company`s goals better . Application An interactive workshop to allow the new associates to exchange what they have learned so far , express opinions and ask and discuss questions was set up in a seminar room – as opposed to the laboratory . We sat in a half circle in the direction of a whiteboard . I explained I would like them to fill out this partly pre - filled diagram together to summarize what they have learned since they had joined the team . Our Company our common goal : _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ other departments our team Throughout the workshop , I guided and challenged them to discuss and eventually write down the common goal of the company ( “ to release our products on time ” ) and the required tasks of our team to contribute to the common goal . I encouraged them to visualize the whole path a sample and its data takes within the laboratory . I was careful to let them also include all of their own current tasks , which had seemed so unimportant to them . Eventually they realized that their worked helped the more experienced associates to carry out their tasks without worrying about supplies or unclean equipment . Finally , I gave a green pen to the previously most demotivated associate and have him draw a big arrow from the “ our team”-box to the common goal they had written in the beginning . At this moment , I sensed that they really appreciated the value of each associates ` work to achieve the common goal . The workshop closed with an anonymous feedback questionnaire . The feedback was overall very positive and one associate thanked me and wrote that now she felt much more connected to the company`s mission . Due to her inexperience , she had not been able to see that our team was like a small part of a puzzle and that her basic work contributed as well . During the following weeks , the new associates exhibited a higher degree of motivation , some were even enthusiastic , and they generally completed their tasks with a higher efficiency and the whole team was in higher spirits . Insight The Learning Launch tool enabled me to test my idea of a new way to deliver this specific message . I discovered that associates , which I had perceived as impatient or bored , could even get enthusiastic about their work when feeling connected to a common goal . Regarding the overall context of Design Thinking , this experience encouraged me to apply this tool to other ideas or assumptions as well . The reason is that through the practical part I could get in touch with other people and learn more about their views and opinions , and receive feedback for my idea . Approach I used the Learning Launch tool to test my assumption that an interactive workshop is well suited to deliver the message of the contribution of one`s work to the common goal of the company . I am highly motivated to apply this tool again with one adaptation . Thanks to the feedback from one associate , I learned that the amount of work experience also plays a role . I will start future workshops by asking the participants to share their own views and previous experiences on how different departments can work on the same common goal , and use this as a start to identify our company`s goal .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection : Learning Launch Challenge I work in the quality department of a large company , which sells products all over the world . On their first day , every new associate listens to a presentation about the company`s goals , which is to release the products on time . When new associates join my team , during the first weeks they learn simple and repetitive tasks like cleaning , archiving and gathering materials , before moving on to actually watch and learn the analytical techniques . Once I noticed some of the new associates were impatient and even bored with the beginner tasks . Some kept asking me when they could start learning the “ important ” techniques and stop mainly doing “ unimportant ” tasks . I realized that they did not see their daily work as a contribution to the company`s goals , although they facilitated the work of their experienced coworkers through doing the basic tasks . Selection My choice was the Learning Launch tool . It was introduced in the third video of module 4 and it allows to test an idea or assumption in reality and receive feedback . I chose the tool after I had done and discussed a mind mapping with other colleagues on how to deliver the company`s goals better . Application An interactive workshop to allow the new associates to exchange what they have learned so far , express opinions and ask and discuss questions was set up in a seminar room – as opposed to the laboratory . We sat in a half circle in the direction of a whiteboard . I explained I would like them to fill out this partly pre - filled diagram together to summarize what they have learned since they had joined the team . Our Company our common goal : _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ other departments our team Throughout the workshop , I guided and challenged them to discuss and eventually write down the common goal of the company ( “ to release our products on time ” ) and the required tasks of our team to contribute to the common goal . I encouraged them to visualize the whole path a sample and its data takes within the laboratory . I was careful to let them also include all of their own current tasks , which had seemed so unimportant to them . Eventually they realized that their worked helped the more experienced associates to carry out their tasks without worrying about supplies or unclean equipment . Finally , I gave a green pen to the previously most demotivated associate and have him draw a big arrow from the “ our team”-box to the common goal they had written in the beginning . At this moment , I sensed that they really appreciated the value of each associates ` work to achieve the common goal . The workshop closed with an anonymous feedback questionnaire . The feedback was overall very positive and one associate thanked me and wrote that now she felt much more connected to the company`s mission . Due to her inexperience , she had not been able to see that our team was like a small part of a puzzle and that her basic work contributed as well . During the following weeks , the new associates exhibited a higher degree of motivation , some were even enthusiastic , and they generally completed their tasks with a higher efficiency and the whole team was in higher spirits . Insight The Learning Launch tool enabled me to test my idea of a new way to deliver this specific message . I discovered that associates , which I had perceived as impatient or bored , could even get enthusiastic about their work when feeling connected to a common goal . Regarding the overall context of Design Thinking , this experience encouraged me to apply this tool to other ideas or assumptions as well . The reason is that through the practical part I could get in touch with other people and learn more about their views and opinions , and receive feedback for my idea . Approach I used the Learning Launch tool to test my assumption that an interactive workshop is well suited to deliver the message of the contribution of one`s work to the common goal of the company . I am highly motivated to apply this tool again with one adaptation . Thanks to the feedback from one associate , I learned that the amount of work experience also plays a role . I will start future workshops by asking the participants to share their own views and previous experiences on how different departments can work on the same common goal , and use this as a start to identify our company`s goal . ### Output:

20516

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking - ERP Software Case Study Background : This case study is from the time when I was working with a small - scale Enterprise Resource Planning ( ERP ) software company . The company makes an ERP software for small and medium scale industries and the software provides the following features : • Accounting • Material Management • Production and Quality Management • Payroll Challenges : The main challenges include : • High price for some of the targeted customers • Customer staff was n’t comfortable with IT and hence was n’t ready to shift from book- keeping to software entries • The company staff was limited and they had no time to learn new technologies to upgrade the software • Marketing team was not confident enough because of the insufficient industrial knowledge • Customers faced training challenges due to high attrition rate Selection : Considering the number and range of challenges , we almost used all the tools . But mainly we used Storytelling and Mind Mapping . Storytelling : As mentioned in the video ( Week 2 : Storytelling Tool Video ) story telling comes with an emotion and character building which is easier to relate with . Storytelling is the difference between solving a problem and creating a cause . Mind Mapping : As explained in the video ( Week 3 : Mind Mapping Tool Video ) mind mapping is looking for patterns and insights in a large quantity of data you collected during your exploration of what is the current reality . The goal is to establish criteria for the what - if idea generation phase . Application : Mind Mapping : We started with a mind mapping tool to understand what is the current situation , gaps and what can we do better to overcome the challenges we faced . ( what if ) We arranged a staff meeting to list an existing processes and challenges . We visited existing customers to know how they use the software ( bit of visualization when we created stepwise documents ) , how it helps them to handle their business efficiently , what are the gaps they see and how can we help more to provide better experience ? We also selected a few leaders from the existing customer set who helped us to identify the gaps and - requirement of training was one of them . So , we created simple training documents in the native language which help them in their day to day work and to cope up with attrition . To deal with the high price issue , we listed buying trend against buying capacity and we also listed modules against their usability . And we came up with a modular structure . We decided to sell the individual modules to small setups and provided them the flexibility to buy one by one as and when they feel the need or when they are ready to grow . Regarding software upgrade , we discussed the capabilities with current employees and we learnt that they are eager to upgrade their skills . So instead of investing in new employees , we looked for outside help and successfully made a deal with a tech savvy company who agreed to guide existing employees to rearchitect the product to match modern technology needs . As our marketing team was closely involved in the process the information shared during mind mapping exercise enabled them to start effective conversations with the prospects . Storytelling : We represented a software company when we were selling to industrial customers . For us it was important to share the story that they can relate to . It was needed to make them believe that we understand their domain , their business and we have solutions to make their business more efficient . Here we used a Storytelling tool and shared the customer success stories with the new prospects and reluctant staff of the existing customers . We also tried to get the existing customers and new prospects on the same platform so that they could share the experiences directly . Insight : After taking this course what I learnt is , we did not use the Learning Launch tool effectively . Though we tried to get the customers and prospects on the same platform and we arranged a few lectures on ERP software , it was theoretical for the actual staff . We should have arranged for a live demo and hands - on experience . Approach : I am not associated with the company anymore . But I intend to share my learning with them . I plan to suggest a better use of visualization and learning launch tools . Something like instructor led class or video class for different roles like Admin , Accountant , Purchase Manager etc . Also arranging a live demo occasionally where customers can play with the ERP software and can learn different case studies . They can help the staff to improve their IT skills and be more comfortable with the latest technology .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking - ERP Software Case Study Background : This case study is from the time when I was working with a small - scale Enterprise Resource Planning ( ERP ) software company . The company makes an ERP software for small and medium scale industries and the software provides the following features : • Accounting • Material Management • Production and Quality Management • Payroll Challenges : The main challenges include : • High price for some of the targeted customers • Customer staff was n’t comfortable with IT and hence was n’t ready to shift from book- keeping to software entries • The company staff was limited and they had no time to learn new technologies to upgrade the software • Marketing team was not confident enough because of the insufficient industrial knowledge • Customers faced training challenges due to high attrition rate Selection : Considering the number and range of challenges , we almost used all the tools . But mainly we used Storytelling and Mind Mapping . Storytelling : As mentioned in the video ( Week 2 : Storytelling Tool Video ) story telling comes with an emotion and character building which is easier to relate with . Storytelling is the difference between solving a problem and creating a cause . Mind Mapping : As explained in the video ( Week 3 : Mind Mapping Tool Video ) mind mapping is looking for patterns and insights in a large quantity of data you collected during your exploration of what is the current reality . The goal is to establish criteria for the what - if idea generation phase . Application : Mind Mapping : We started with a mind mapping tool to understand what is the current situation , gaps and what can we do better to overcome the challenges we faced . ( what if ) We arranged a staff meeting to list an existing processes and challenges . We visited existing customers to know how they use the software ( bit of visualization when we created stepwise documents ) , how it helps them to handle their business efficiently , what are the gaps they see and how can we help more to provide better experience ? We also selected a few leaders from the existing customer set who helped us to identify the gaps and - requirement of training was one of them . So , we created simple training documents in the native language which help them in their day to day work and to cope up with attrition . To deal with the high price issue , we listed buying trend against buying capacity and we also listed modules against their usability . And we came up with a modular structure . We decided to sell the individual modules to small setups and provided them the flexibility to buy one by one as and when they feel the need or when they are ready to grow . Regarding software upgrade , we discussed the capabilities with current employees and we learnt that they are eager to upgrade their skills . So instead of investing in new employees , we looked for outside help and successfully made a deal with a tech savvy company who agreed to guide existing employees to rearchitect the product to match modern technology needs . As our marketing team was closely involved in the process the information shared during mind mapping exercise enabled them to start effective conversations with the prospects . Storytelling : We represented a software company when we were selling to industrial customers . For us it was important to share the story that they can relate to . It was needed to make them believe that we understand their domain , their business and we have solutions to make their business more efficient . Here we used a Storytelling tool and shared the customer success stories with the new prospects and reluctant staff of the existing customers . We also tried to get the existing customers and new prospects on the same platform so that they could share the experiences directly . Insight : After taking this course what I learnt is , we did not use the Learning Launch tool effectively . Though we tried to get the customers and prospects on the same platform and we arranged a few lectures on ERP software , it was theoretical for the actual staff . We should have arranged for a live demo and hands - on experience . Approach : I am not associated with the company anymore . But I intend to share my learning with them . I plan to suggest a better use of visualization and learning launch tools . Something like instructor led class or video class for different roles like Admin , Accountant , Purchase Manager etc . Also arranging a live demo occasionally where customers can play with the ERP software and can learn different case studies . They can help the staff to improve their IT skills and be more comfortable with the latest technology . ### Output:

17808

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization Challenge As a person from a tech background , I had the responsibility to lead the project to create an app for my organization to manage various requests such as tickets , leaves , travel , other requests etc in my organization . Even though I would not be personally creating the app , and will be getting it created by an outsourced organization , ensuring that the requirements ( i.e. the scope , boundaries , key functionality , user flow etc ) are accurately identified was of paramount importance . However , since I was the most junior member of the team , it was necessary that I understand the context well , and have it verified with the team , before approaching outsourced developers to create the app . Selection I chose Visualization as a tool , as there were a lot of UI Prototype / Wireframe development options such as Proto.io which were available online to help me visualize my understanding of our requirements , and get it validated from them . Application I first created a simple flowchart , highlighting the flow of use in the application , based on my understanding from various documents , and resources available in the organization . Once this was done , I presented the same to the steering committee members , who then vetted it , and suggested changes . However , the best was yet to come . Once , this was approved in principle , I put together a Project on Proto.io to visualize the app , by dragging and dropping various app elements such as menu items , forms , login pages etc . and creating a visual replica of the actual application we intended to build . When this was presented to the committee , I received many inputs , which helped me improve the app design , user flows and interactions even further , over and above what I had received in the previous step . Moreover , many functionalities and use cases , which were n’t thought of earlier , such as internal news updates , and many other nitty - gritties such as ensuring that the user stays logged into the app , unless otherwise specified , password recovery via email etc , were identified and introduced . Insight I learned that it is difficult for humans to creatively imagine and comprehend to a large degree . Thus , it is essential to put existing ideas on paper , and then build upon them , so that further creativity can be added . Another insight I observed was that , even though the flow chart was approved at the first stage , many features were identified only in the second stage when the actual User Interface Prototype was shared . This showed me that , the more the user can identify with the visualization , the better will be the ability of the user to innovate and think creatively . Approach Next time , I would like to start with Journey Mapping & Mind Mapping , before coming up with the clusters on insights ( Concept Development ) , and then develop the initial flow chart , in order to have a better starting point , before the actual development .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization Challenge As a person from a tech background , I had the responsibility to lead the project to create an app for my organization to manage various requests such as tickets , leaves , travel , other requests etc in my organization . Even though I would not be personally creating the app , and will be getting it created by an outsourced organization , ensuring that the requirements ( i.e. the scope , boundaries , key functionality , user flow etc ) are accurately identified was of paramount importance . However , since I was the most junior member of the team , it was necessary that I understand the context well , and have it verified with the team , before approaching outsourced developers to create the app . Selection I chose Visualization as a tool , as there were a lot of UI Prototype / Wireframe development options such as Proto.io which were available online to help me visualize my understanding of our requirements , and get it validated from them . Application I first created a simple flowchart , highlighting the flow of use in the application , based on my understanding from various documents , and resources available in the organization . Once this was done , I presented the same to the steering committee members , who then vetted it , and suggested changes . However , the best was yet to come . Once , this was approved in principle , I put together a Project on Proto.io to visualize the app , by dragging and dropping various app elements such as menu items , forms , login pages etc . and creating a visual replica of the actual application we intended to build . When this was presented to the committee , I received many inputs , which helped me improve the app design , user flows and interactions even further , over and above what I had received in the previous step . Moreover , many functionalities and use cases , which were n’t thought of earlier , such as internal news updates , and many other nitty - gritties such as ensuring that the user stays logged into the app , unless otherwise specified , password recovery via email etc , were identified and introduced . Insight I learned that it is difficult for humans to creatively imagine and comprehend to a large degree . Thus , it is essential to put existing ideas on paper , and then build upon them , so that further creativity can be added . Another insight I observed was that , even though the flow chart was approved at the first stage , many features were identified only in the second stage when the actual User Interface Prototype was shared . This showed me that , the more the user can identify with the visualization , the better will be the ability of the user to innovate and think creatively . Approach Next time , I would like to start with Journey Mapping & Mind Mapping , before coming up with the clusters on insights ( Concept Development ) , and then develop the initial flow chart , in order to have a better starting point , before the actual development . ### Output:

17356

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Use of Design Thinking Tools for Behavioural Change towards Sanitation Reflection : Storytelling Md Rashid Challenge As part of my role as a Consultant to the Govt . on the ‘ Sanitation for all ’ project , we faced a challenge where we found that the mere availability of the physical infrastructure , i.e. toilets , was not leading to higher usage of toilets for safer sanitation , by our target audience in rural areas . This was more of a behavioural issue than anything else . It was hence essential to understand the target audience ’s behaviour , not restricted to the sanitation habits , but also about the overall way of life . Earlier solutions were neither human - centered ( Week 1 - Video 1 and Week 1 - Video 5 ) , nor based on customer empathy ( Week 2 - Video 3 ) . The core challenge was to bring about a behavioural change in the target audience w.r.t . sanitation habits , which would lead to higher usage of toilets and adoption of safer sanitation practice . Selection The task at hand required engaging with people and making them interested to collaborate and co - create a solution which is sustainable ( Week 4 - Video 5 ) . Human beings love stories , and more so when stories are relatable to them , or about them . While we chose more than one tool since the task was multi - fold – to understand the behaviour ( Journey Mapping , Week 1 - Video 3 ) , and then be able to involve and co - create a sustainable solution ( Mind - Mapping , Week 3- Video 2 ; it was Storytelling as a tool ( Week 2 - Video 4 ) , that i am explaining for this assignment . Storytelling as Design Thinking tool was picked up to build a connection with our audience . Storytelling not only helps the audience build interest in , relate with and visualise the context , but also creates a space for feedback and comments , which was valuable in our case since sanitation is not a subject that people wanted to openly talk about anyway . It was also the easiest medium to convey a message for the kind of target group that we wanted to address . Application We wanted to make our storytelling exercise a coherent , relatable and interesting one , which will not only encourage the target group to get involved in it , but also have an emotional connection , which is critical . The stories were built around the specific community and village or hamlet , and characters were named same as some of the people there . The ill - effects of poor sanitation practice were conveyed in form of a story which had characters in it , who had a similar lifestyle as that of the target audience who was listening to story . However , endings of the stories were not disclosed . This was to build suspense ( Week 2 - Video 4 ) , and more importantly to keep space open for discussion and feedback . Essentially , this was a space that was left for others to contribute ( Week 4 - Video 7 ) . We also left the story at a point that various solutions to tackle the challenge of behavioural change can come from audience themselves , hence increasing the participation from the group . Since the solutions came from the target group themselves , there was a sense of ownership and co - creation in the target group that led to higher compliance and engagement with the solutions implemented on ground . The tool was then implemented at multiple places with a bit of tweaking depending upon various extraneous factors , but led to a positive result in terms of engagement , collaboration , co - creation and sustenance of solutions . Insight Storytelling tool generated a host of insights for us . Some which confirmed our assumptions and others which disconfirmed our assumptions . While we assumed that using Storytelling as a tool will help us convey message in a more succinct and interesting manner , we were pleasantly surprised to see the engagement that it created . In the first few exercises the endings were disclosed and audience was then encouraged to participate in discussion . But we found out that an undisclosed ending creates more interest , engagement and also encourages people to come up with their own endings . This helped us mapping behavioural aspects of the specific individual or hamlet where the exercise was being done . This was an additional bit of information over and above ethnographic research that helped us in tweaking our tools for better performance . Finally , between the groups where the solutions are co - created with the help of storytelling , versus places where solutions are offered and explained to groups , the former had a stronger sustenance and compliance for solutions . Approach There are various design thinking tools and each one can be used for a different purpose , or can complement each other . In the case discussed , Storytelling came out as an efficient tool , however , there can be other tools too that may be adopted for the same objective . Since in the given case , it was paramount to understand the stakeholder mind - set to before co - creation can happen , especially since the challenge was on bringing about behavioural change , Mind Mapping can be a potent tool . Mind Mapping would have allowed us to engage with all stakeholders and bring out personas of each stakeholder . Depending upon the personas , solutions specific to a persona could have been looked at ( Week 3 - Video2 ) . Closed group or personal interviews with relevant stakeholder where open ended questions are asked which not only reflect their persona , but also express their own views about the challenge , can be conducted . Finally , based upon the themes and patterns that lead to mapping stakeholders to specific persona , solutions could be looked by using further tools for idea generation and piloting like learning launch .

EMAIL: ID_NUM: NAME_STUDENT: Md Rashid PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Use of Design Thinking Tools for Behavioural Change towards Sanitation Reflection : Storytelling Md Rashid Challenge As part of my role as a Consultant to the Govt . on the ‘ Sanitation for all ’ project , we faced a challenge where we found that the mere availability of the physical infrastructure , i.e. toilets , was not leading to higher usage of toilets for safer sanitation , by our target audience in rural areas . This was more of a behavioural issue than anything else . It was hence essential to understand the target audience ’s behaviour , not restricted to the sanitation habits , but also about the overall way of life . Earlier solutions were neither human - centered ( Week 1 - Video 1 and Week 1 - Video 5 ) , nor based on customer empathy ( Week 2 - Video 3 ) . The core challenge was to bring about a behavioural change in the target audience w.r.t . sanitation habits , which would lead to higher usage of toilets and adoption of safer sanitation practice . Selection The task at hand required engaging with people and making them interested to collaborate and co - create a solution which is sustainable ( Week 4 - Video 5 ) . Human beings love stories , and more so when stories are relatable to them , or about them . While we chose more than one tool since the task was multi - fold – to understand the behaviour ( Journey Mapping , Week 1 - Video 3 ) , and then be able to involve and co - create a sustainable solution ( Mind - Mapping , Week 3- Video 2 ; it was Storytelling as a tool ( Week 2 - Video 4 ) , that i am explaining for this assignment . Storytelling as Design Thinking tool was picked up to build a connection with our audience . Storytelling not only helps the audience build interest in , relate with and visualise the context , but also creates a space for feedback and comments , which was valuable in our case since sanitation is not a subject that people wanted to openly talk about anyway . It was also the easiest medium to convey a message for the kind of target group that we wanted to address . Application We wanted to make our storytelling exercise a coherent , relatable and interesting one , which will not only encourage the target group to get involved in it , but also have an emotional connection , which is critical . The stories were built around the specific community and village or hamlet , and characters were named same as some of the people there . The ill - effects of poor sanitation practice were conveyed in form of a story which had characters in it , who had a similar lifestyle as that of the target audience who was listening to story . However , endings of the stories were not disclosed . This was to build suspense ( Week 2 - Video 4 ) , and more importantly to keep space open for discussion and feedback . Essentially , this was a space that was left for others to contribute ( Week 4 - Video 7 ) . We also left the story at a point that various solutions to tackle the challenge of behavioural change can come from audience themselves , hence increasing the participation from the group . Since the solutions came from the target group themselves , there was a sense of ownership and co - creation in the target group that led to higher compliance and engagement with the solutions implemented on ground . The tool was then implemented at multiple places with a bit of tweaking depending upon various extraneous factors , but led to a positive result in terms of engagement , collaboration , co - creation and sustenance of solutions . Insight Storytelling tool generated a host of insights for us . Some which confirmed our assumptions and others which disconfirmed our assumptions . While we assumed that using Storytelling as a tool will help us convey message in a more succinct and interesting manner , we were pleasantly surprised to see the engagement that it created . In the first few exercises the endings were disclosed and audience was then encouraged to participate in discussion . But we found out that an undisclosed ending creates more interest , engagement and also encourages people to come up with their own endings . This helped us mapping behavioural aspects of the specific individual or hamlet where the exercise was being done . This was an additional bit of information over and above ethnographic research that helped us in tweaking our tools for better performance . Finally , between the groups where the solutions are co - created with the help of storytelling , versus places where solutions are offered and explained to groups , the former had a stronger sustenance and compliance for solutions . Approach There are various design thinking tools and each one can be used for a different purpose , or can complement each other . In the case discussed , Storytelling came out as an efficient tool , however , there can be other tools too that may be adopted for the same objective . Since in the given case , it was paramount to understand the stakeholder mind - set to before co - creation can happen , especially since the challenge was on bringing about behavioural change , Mind Mapping can be a potent tool . Mind Mapping would have allowed us to engage with all stakeholders and bring out personas of each stakeholder . Depending upon the personas , solutions specific to a persona could have been looked at ( Week 3 - Video2 ) . Closed group or personal interviews with relevant stakeholder where open ended questions are asked which not only reflect their persona , but also express their own views about the challenge , can be conducted . Finally , based upon the themes and patterns that lead to mapping stakeholders to specific persona , solutions could be looked by using further tools for idea generation and piloting like learning launch . ### Output:

4634

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection- Mind Mapping Challenge & Selection : Mind Mapping is a great tool that I use all the time . I work with many organizations . Many of them use this method to bring out an idea . I usually do this and finding ways to understand others about my own idea on a particular topic . When I work with many people who use mind mapping to show how they think of an idea in a symmetrical way . I use this process because it is handy to use to understand others of my view point on a particular topic which distinguish me from others . Mind mapping is more intuitive . It 's more creative . It 's more visual , and it 's more engaging . It shows which concepts are more important . Which concepts are connected to which . It ’s very visual . That ’s why I use it . Application : I applied mind mapping to all of the project that requires kind of creative idea . When I was working with an organization which needed a comprehensive plan to design a new product then I use mind map to design a new product with the help of mind mapping . I also use to make strategic plan toward any project work . Insight & Approach : That was an eye - opener . What I have learned from conducting this mind mapping with several groups is that to think something creatively it is a good tool . Mind Mapping is a great way to align the organization around a common understanding of the current reality . This can be a big help as you move forward in the design process . By using mind mapping one can explore a bunch of idea that helps a lot to make a project successful by giving opportunity to assess each of the idea . One can focus on all possibilities using mind mapping . It is an appropriate tool for creative work .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection- Mind Mapping Challenge & Selection : Mind Mapping is a great tool that I use all the time . I work with many organizations . Many of them use this method to bring out an idea . I usually do this and finding ways to understand others about my own idea on a particular topic . When I work with many people who use mind mapping to show how they think of an idea in a symmetrical way . I use this process because it is handy to use to understand others of my view point on a particular topic which distinguish me from others . Mind mapping is more intuitive . It 's more creative . It 's more visual , and it 's more engaging . It shows which concepts are more important . Which concepts are connected to which . It ’s very visual . That ’s why I use it . Application : I applied mind mapping to all of the project that requires kind of creative idea . When I was working with an organization which needed a comprehensive plan to design a new product then I use mind map to design a new product with the help of mind mapping . I also use to make strategic plan toward any project work . Insight & Approach : That was an eye - opener . What I have learned from conducting this mind mapping with several groups is that to think something creatively it is a good tool . Mind Mapping is a great way to align the organization around a common understanding of the current reality . This can be a big help as you move forward in the design process . By using mind mapping one can explore a bunch of idea that helps a lot to make a project successful by giving opportunity to assess each of the idea . One can focus on all possibilities using mind mapping . It is an appropriate tool for creative work . ### Output:

14590

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind Mapping as a Tool to Navigate the Complex Smart City Landscape Challenge I work in a real estate development company which has set a new growth direction for the next decade , in development of smart and sustainable solutions for the built environment . We deal with many diverse groups of internal and external stakeholders – including local governments , private landowners , private developers , research institutes , technology solutions venders , regulators , specialist consultants and functional heads in corporate strategy , engineering , sales and marketing , project management , operations , etc . Every stakeholder has a very different interpretation of what a ‘ smart city ’ encompasses and entails as well as what defines sustainability . This has led to countless long meetings , conversations and brainstorming sessions with no effective convergence into tangible ideas , hence no consensus on near term plans for prototyping and testing . Selection As a member of a small department formed to spearhead this new initiative , we need to urgently find a way to facilitate more effective communication with various stakeholders . I selected Mind Mapping as it give a quick helicopter view of the numerous solutions ( in the count of 50 and above ) that can be explored as a suite to serve the township operators , estate/ facility managers and offers a visual ideation and organisation tool that can easily be expanded , revised and added on to over time . Application The department managers who deal with different stakeholders are first tasked to do a ‘ stock - take ’ of all the solutions they are exploring with ecosystem partners and new ideas that are generated in response to new use cases . Next a virtual cloud based mindmap is created and managers start adding and then clustering the ideas on the mind map . The first manager mentioned he was exploring collaboration with an autonomous vehicle company and would classify under ‘ Smart Mobility ’ theme , the rest of the managers sieve out the solutions they were looking at like shared electric vehicle booking app , micro mobility sharing platform , etc . and added to that theme . This process was repeated until all the managers have contributed all their solutions and ideas onto the mind map . The end result are 2 mind maps – one grouping into themes ( smart mobility , smart community , smart utilities , smart governance , smart operations ) , and one grouping into target segments and customers ( smart government , smart township , smart buildings , smart homes ) . Insight This exercise helped the managers visualise how the work they do can be organised , structured , streamlined and most importantly how they can be synergised and integrated with the solutions and ideas others are working on with their respective stakeholders , in order to present comprehensive solution suites for potential clients . Different ways of grouping - into types of functions and themes , and into application scenarios offers clarity and aids in focusing discussions with vendors and clients by zooming in to a particular “ cluster of ideas " to continue ideation or discussion . Having the same mental framework is very powerful and makes meetings more efficient . Mind maps are also easy to edit and ‘ grow ’ by adding new branches . Approach This mind map has to be done virtually due to covid social distancing measures , with all managers working from home . This has its challenges as well as opportunities . The challenge lies in getting everyone to be comfortable and familiar with the mind mapping interface , where to add a point , how to change the connection , how to move the bubbles around , which was never a concern when we stick , organise and reorganise post - it notes on a board . There was also moments of confusion when a number of users attempted to edit at the same time . However the benefit it brought is the ease of sharing , editing , and even presenting as an engaging interactive slide show . I foresee I would use mind maps repeatedly and frequently , for almost every meeting and discussion ; as I have witnessed the huge advantage in setting the mental framework , to prepare the minds of business and technical personnel for tackling complex projects and challenges . One thing I might do differently is to conduct journey mapping for each of the 2nd tier “ application scenarios " before generating the 3rd and 4th tier ideas and solutions . The coupling of these tools can help shape more robust proposals .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind Mapping as a Tool to Navigate the Complex Smart City Landscape Challenge I work in a real estate development company which has set a new growth direction for the next decade , in development of smart and sustainable solutions for the built environment . We deal with many diverse groups of internal and external stakeholders – including local governments , private landowners , private developers , research institutes , technology solutions venders , regulators , specialist consultants and functional heads in corporate strategy , engineering , sales and marketing , project management , operations , etc . Every stakeholder has a very different interpretation of what a ‘ smart city ’ encompasses and entails as well as what defines sustainability . This has led to countless long meetings , conversations and brainstorming sessions with no effective convergence into tangible ideas , hence no consensus on near term plans for prototyping and testing . Selection As a member of a small department formed to spearhead this new initiative , we need to urgently find a way to facilitate more effective communication with various stakeholders . I selected Mind Mapping as it give a quick helicopter view of the numerous solutions ( in the count of 50 and above ) that can be explored as a suite to serve the township operators , estate/ facility managers and offers a visual ideation and organisation tool that can easily be expanded , revised and added on to over time . Application The department managers who deal with different stakeholders are first tasked to do a ‘ stock - take ’ of all the solutions they are exploring with ecosystem partners and new ideas that are generated in response to new use cases . Next a virtual cloud based mindmap is created and managers start adding and then clustering the ideas on the mind map . The first manager mentioned he was exploring collaboration with an autonomous vehicle company and would classify under ‘ Smart Mobility ’ theme , the rest of the managers sieve out the solutions they were looking at like shared electric vehicle booking app , micro mobility sharing platform , etc . and added to that theme . This process was repeated until all the managers have contributed all their solutions and ideas onto the mind map . The end result are 2 mind maps – one grouping into themes ( smart mobility , smart community , smart utilities , smart governance , smart operations ) , and one grouping into target segments and customers ( smart government , smart township , smart buildings , smart homes ) . Insight This exercise helped the managers visualise how the work they do can be organised , structured , streamlined and most importantly how they can be synergised and integrated with the solutions and ideas others are working on with their respective stakeholders , in order to present comprehensive solution suites for potential clients . Different ways of grouping - into types of functions and themes , and into application scenarios offers clarity and aids in focusing discussions with vendors and clients by zooming in to a particular “ cluster of ideas " to continue ideation or discussion . Having the same mental framework is very powerful and makes meetings more efficient . Mind maps are also easy to edit and ‘ grow ’ by adding new branches . Approach This mind map has to be done virtually due to covid social distancing measures , with all managers working from home . This has its challenges as well as opportunities . The challenge lies in getting everyone to be comfortable and familiar with the mind mapping interface , where to add a point , how to change the connection , how to move the bubbles around , which was never a concern when we stick , organise and reorganise post - it notes on a board . There was also moments of confusion when a number of users attempted to edit at the same time . However the benefit it brought is the ease of sharing , editing , and even presenting as an engaging interactive slide show . I foresee I would use mind maps repeatedly and frequently , for almost every meeting and discussion ; as I have witnessed the huge advantage in setting the mental framework , to prepare the minds of business and technical personnel for tackling complex projects and challenges . One thing I might do differently is to conduct journey mapping for each of the 2nd tier “ application scenarios " before generating the 3rd and 4th tier ideas and solutions . The coupling of these tools can help shape more robust proposals . ### Output:

22494

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Learning Launch Challenge I am the business analyst on a project that is in the initial stages of requirement elicitation and relates to increasing internal productivity of the organization . However , there are some key stakeholders skeptical about the real value that will be obtained by doing the project because it is not a new revenue generating project – it is more of productivity savings for internal users of the organization . So true value in doing it or not needs to be established . Selection I selected Learning Launch approach because it helps to find the truth to confirm or disconfirm the assumptions that have been made for an idea or project . This approach also helps us to get out of self- biased and cognitive mindset . Application Our team applied the Hypothesis creation process , for which the steps are – What ’s the idea ; Who is that specific person(s ) going to use it ; Who has a specific need for it ; Whether that idea meets that need ; Better than the current alternatives , we were able to figure out under what circumstances the product wo n’t sell . Especially – Who has a specific need for it helped a lot in the confirmation and disconfirmation of the truth . We went to the ground zero where we interviewed all the users of existing system to find out the truth about who will specifically use the new replacement system . After we established that a group of users have specific need to use the new replacement system , we sat with most members of those groups individually to ask about the features that the new system is supposed to have and how far those will resolve their existing problems and difficulties they face today in doing day to day job . Moreover , they were able to tell us their wish list features also . Insight Insight was gained when real specific needs were compared against the assumed needs – it led us find the truth . Initially we had assumed that there were 4 specific groups that would need the new system but the truth as it was found that there is only 2 specific group that has the need to use the new system . Also , it cut down the project ’s scope to 50 % and helped us find out the Minimum Viable Product also . This approach helped to find the truth by overcoming cognitive blindness – which helped us consider all the different perspective and build a wholistic product with only needed and usable features . Approach Next time I shall consider applying the same Learning Launch approach to get better – also I would like to educate my peers and colleagues on the value of having this approach in place so that we all know what we are doing and going to get out of it and be motivated .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Learning Launch Challenge I am the business analyst on a project that is in the initial stages of requirement elicitation and relates to increasing internal productivity of the organization . However , there are some key stakeholders skeptical about the real value that will be obtained by doing the project because it is not a new revenue generating project – it is more of productivity savings for internal users of the organization . So true value in doing it or not needs to be established . Selection I selected Learning Launch approach because it helps to find the truth to confirm or disconfirm the assumptions that have been made for an idea or project . This approach also helps us to get out of self- biased and cognitive mindset . Application Our team applied the Hypothesis creation process , for which the steps are – What ’s the idea ; Who is that specific person(s ) going to use it ; Who has a specific need for it ; Whether that idea meets that need ; Better than the current alternatives , we were able to figure out under what circumstances the product wo n’t sell . Especially – Who has a specific need for it helped a lot in the confirmation and disconfirmation of the truth . We went to the ground zero where we interviewed all the users of existing system to find out the truth about who will specifically use the new replacement system . After we established that a group of users have specific need to use the new replacement system , we sat with most members of those groups individually to ask about the features that the new system is supposed to have and how far those will resolve their existing problems and difficulties they face today in doing day to day job . Moreover , they were able to tell us their wish list features also . Insight Insight was gained when real specific needs were compared against the assumed needs – it led us find the truth . Initially we had assumed that there were 4 specific groups that would need the new system but the truth as it was found that there is only 2 specific group that has the need to use the new system . Also , it cut down the project ’s scope to 50 % and helped us find out the Minimum Viable Product also . This approach helped to find the truth by overcoming cognitive blindness – which helped us consider all the different perspective and build a wholistic product with only needed and usable features . Approach Next time I shall consider applying the same Learning Launch approach to get better – also I would like to educate my peers and colleagues on the value of having this approach in place so that we all know what we are doing and going to get out of it and be motivated . ### Output:

21130

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection on Visualization Tool Challenge In my previous job position I worked as facilitator and product innovation manager for a multinational credit card company . My role was very client facing and essentially consisted in working with senior stakeholders from the client side who had a business challenge to solve . This challenge could be anything , generally it remained in the digital payment field , for example how to streamline digital payments thru new mobile app , adding new features , facilitating the onboarding processes for new users , splitting transactions in installments and so on . Initially I would talk to the client and the account manager discussing the scope of work and decide if it was a good candidate for a Design Sprint workshop or not . If the business challenge was short enough in scope and could be prototyped quickly , we would then proceed by filling up an innovation brief to start collecting assumptions and preliminary information . This document formed the base structure for me and my multidisciplinary team to start designing the workshop . Selection and Application During the 5 days of the design sprint workshop I would take the senior stakeholders from the client side thru a series of exercise to explore , ideate , refine and prototype . After spending Monday and Tuesday mainly on exploring and ideating , we would use the third day focusing on visualization exercises to start refining our ideas . Usually I ’d split the group in 4 teams and ask them to storyboard the idea they previously came up with . The purpose of this exercise was to show and reflect how this new product / feature would impact the daily routine of a user persona . These stories would also serve as inspiration to create a script for the advertorial video for the new product . Other visualization exercises the teams would face were the landing page and the billboard . As the name suggests , the landing page consists in a minimal sketch for the website home page for the new product or feature . This pushes the stakeholders to get out of their comfort zones and communicate the new benefits and features in the simplest and most concise way possible . During this task they were also forced to abandon banking lingo ( always overused ) to adopt a simple language to communicate with the user persona . The billboard would serve the same purpose , differing only for the fact that it needed to be even more synthetic . Insight What I learned by facilitating this workshop with many different clients and banks is that these visualization techniques are essential while refining ideas . After the exercises , each team would present their output to clarify what is on paper , this sharing aspect often created positive discussion that allowed different teams , composed by different people and expertise , to build on each other ideas , dramatically increasing the quality of creative solutions . In addition to this , these presentations often offered hilarious moments that help the stakeholders release the tension accumulated in such intense and long workshop experience . Another thing that I noticed is that the quality of the output is definitely related to how variegated the team composition is . Generally , I ’d recommend to have at least one department representative in each team . In other words , even before the design sprint starts , I ’d stress the client to send people from all the different areas so that in each team we would later have a marketing person , an IT , a finance manager , a product guy and so on . This aspect will help the teams to stay focused and innovate consciously , satisfying a design thinking mantra I learned while working in the filed : “ we are here to innovate and to do something that is Design viable , Technically viable , and Financially viable . Approach A 5 days design sprints workshop is quite intense . The commitment from the stakeholders is not always consistent due to schedule conflicts . For these reasons , I have been reflecting and refining on the choice of the visual exercises since after my early sessions as facilitator . The exercise set should always be tailored up to the specific business challenge we are trying to solve and to the level of familiarity the participants have with design thinking methodologies . Some sessions are easy , everyone is engaged and the result is sharp , other times it takes quite long for the momentum to kick in and for the people in the room to start working together . I think the best visualization exercises during these sessions are the ones the build alignment : ranking activities , wireframing together ( even if low quality ) . These activities have the power of channeling the creativity from the participants and holding them “ on - track ” preventing them to innovate too “ sky - high ” but rather focus on feasibility .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection on Visualization Tool Challenge In my previous job position I worked as facilitator and product innovation manager for a multinational credit card company . My role was very client facing and essentially consisted in working with senior stakeholders from the client side who had a business challenge to solve . This challenge could be anything , generally it remained in the digital payment field , for example how to streamline digital payments thru new mobile app , adding new features , facilitating the onboarding processes for new users , splitting transactions in installments and so on . Initially I would talk to the client and the account manager discussing the scope of work and decide if it was a good candidate for a Design Sprint workshop or not . If the business challenge was short enough in scope and could be prototyped quickly , we would then proceed by filling up an innovation brief to start collecting assumptions and preliminary information . This document formed the base structure for me and my multidisciplinary team to start designing the workshop . Selection and Application During the 5 days of the design sprint workshop I would take the senior stakeholders from the client side thru a series of exercise to explore , ideate , refine and prototype . After spending Monday and Tuesday mainly on exploring and ideating , we would use the third day focusing on visualization exercises to start refining our ideas . Usually I ’d split the group in 4 teams and ask them to storyboard the idea they previously came up with . The purpose of this exercise was to show and reflect how this new product / feature would impact the daily routine of a user persona . These stories would also serve as inspiration to create a script for the advertorial video for the new product . Other visualization exercises the teams would face were the landing page and the billboard . As the name suggests , the landing page consists in a minimal sketch for the website home page for the new product or feature . This pushes the stakeholders to get out of their comfort zones and communicate the new benefits and features in the simplest and most concise way possible . During this task they were also forced to abandon banking lingo ( always overused ) to adopt a simple language to communicate with the user persona . The billboard would serve the same purpose , differing only for the fact that it needed to be even more synthetic . Insight What I learned by facilitating this workshop with many different clients and banks is that these visualization techniques are essential while refining ideas . After the exercises , each team would present their output to clarify what is on paper , this sharing aspect often created positive discussion that allowed different teams , composed by different people and expertise , to build on each other ideas , dramatically increasing the quality of creative solutions . In addition to this , these presentations often offered hilarious moments that help the stakeholders release the tension accumulated in such intense and long workshop experience . Another thing that I noticed is that the quality of the output is definitely related to how variegated the team composition is . Generally , I ’d recommend to have at least one department representative in each team . In other words , even before the design sprint starts , I ’d stress the client to send people from all the different areas so that in each team we would later have a marketing person , an IT , a finance manager , a product guy and so on . This aspect will help the teams to stay focused and innovate consciously , satisfying a design thinking mantra I learned while working in the filed : “ we are here to innovate and to do something that is Design viable , Technically viable , and Financially viable . Approach A 5 days design sprints workshop is quite intense . The commitment from the stakeholders is not always consistent due to schedule conflicts . For these reasons , I have been reflecting and refining on the choice of the visual exercises since after my early sessions as facilitator . The exercise set should always be tailored up to the specific business challenge we are trying to solve and to the level of familiarity the participants have with design thinking methodologies . Some sessions are easy , everyone is engaged and the result is sharp , other times it takes quite long for the momentum to kick in and for the people in the room to start working together . I think the best visualization exercises during these sessions are the ones the build alignment : ranking activities , wireframing together ( even if low quality ) . These activities have the power of channeling the creativity from the participants and holding them “ on - track ” preventing them to innovate too “ sky - high ” but rather focus on feasibility . ### Output:

9097

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Mind Mapping Challenge : My company is selling consumer goods online . The question is if we are presenting the products in a way to support and enable the decision making and product selection of our customers . We have collected a wide range of information around that issue . Sales data , website analytics data , customer reviews , feedback from detailed interviews with customers , feedback from our sales representatives ( in - person , and via phone ) . Now , we need to put that data pieces together and create ideas for improvement . Selection : Mind Mapping should be a good tool for that as it looks for patterns and insights in large amounts of data to create design criteria for the idea generation phase . Application : We have used the yard sales analogy to start . First , we tried to put all the information on the walls of one room . We have been showing relevant sales and web analytics data with printed charts and tables . We have been put relevant quotes from the customer reviews and interviews on sticky notes . We did the same with feedback from our sales representatives . Then , we let the same mix of people explore this information . One after another alone in the room . We thought it is important to involve the same kind of people but not exactly the same people that provided us that data . We asked them to make notes and also encouraged them to use sticky notes to leave comments around those data pieces . Afterward , we have built small mixed teams and asked the members to share their notes and thoughts . We also asked them to re - arrange the data in a way to show which data support the same insight . Both were done by every team one after another . Insights : Every team stresses the insight , that majority of the users of our website seemed to be overwhelmed by the amount of information we are providing . Some were saying it directly , the others described it in a different way but with the same result at the end . Only a small portion of the customers seem to enjoy the depth of information provided . But although they were looking for different levels of information and they were having different levels of knowledge about our products , all customers seem to feel that the decision - making process is very difficult . Many were almost afraid to make the wrong decision . As a result , we defined the following design criteria : 1 . Ideally , each customer is seeing the quantity of information about a product , that fits him best . 2 . Each piece of information should provide clear value to the decision - making process of the customer . 3 . It should be clear at every step of the funnel , that a sales representative is always available to support the decision - making of the customer . Approach : I would apply the same tool again but we will definitely improve the introduction and on - boarding for the participants of this workshop . Especially the people that are not used to sessions like that ( our customers ) have been very shy at the beginning and needed a lot of support to speak openly and without reservation .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Mind Mapping Challenge : My company is selling consumer goods online . The question is if we are presenting the products in a way to support and enable the decision making and product selection of our customers . We have collected a wide range of information around that issue . Sales data , website analytics data , customer reviews , feedback from detailed interviews with customers , feedback from our sales representatives ( in - person , and via phone ) . Now , we need to put that data pieces together and create ideas for improvement . Selection : Mind Mapping should be a good tool for that as it looks for patterns and insights in large amounts of data to create design criteria for the idea generation phase . Application : We have used the yard sales analogy to start . First , we tried to put all the information on the walls of one room . We have been showing relevant sales and web analytics data with printed charts and tables . We have been put relevant quotes from the customer reviews and interviews on sticky notes . We did the same with feedback from our sales representatives . Then , we let the same mix of people explore this information . One after another alone in the room . We thought it is important to involve the same kind of people but not exactly the same people that provided us that data . We asked them to make notes and also encouraged them to use sticky notes to leave comments around those data pieces . Afterward , we have built small mixed teams and asked the members to share their notes and thoughts . We also asked them to re - arrange the data in a way to show which data support the same insight . Both were done by every team one after another . Insights : Every team stresses the insight , that majority of the users of our website seemed to be overwhelmed by the amount of information we are providing . Some were saying it directly , the others described it in a different way but with the same result at the end . Only a small portion of the customers seem to enjoy the depth of information provided . But although they were looking for different levels of information and they were having different levels of knowledge about our products , all customers seem to feel that the decision - making process is very difficult . Many were almost afraid to make the wrong decision . As a result , we defined the following design criteria : 1 . Ideally , each customer is seeing the quantity of information about a product , that fits him best . 2 . Each piece of information should provide clear value to the decision - making process of the customer . 3 . It should be clear at every step of the funnel , that a sales representative is always available to support the decision - making of the customer . Approach : I would apply the same tool again but we will definitely improve the introduction and on - boarding for the participants of this workshop . Especially the people that are not used to sessions like that ( our customers ) have been very shy at the beginning and needed a lot of support to speak openly and without reservation . ### Output:

19450

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Learning Launch and Journey Mapping Challenge During 2014 , I took a position as the Public Affairs Coordinator for the Market Access Department of an international pharmaceutical company in South America , mainly dedicated to the diagnosis and treatment of oncological diseases . I was primarily responsible for the design and implementation of the policy and communications strategy to foster the company ’ relations with the political - institutional environment . Moreover , I was responsible for conducting specialized advice on public policy ; cultivating relations with key actors from Government and the private sector , academia , and civil society ; deploying the internal and external communication strategies , as well as dealing with the media in the promotion of key themes and messages from the company . In this position , I could develop and conduct the company 's Healthcare Policy Impact Plan for Uruguay , Paraguay , and Bolivia , as well as the ' External Communication and Public Affairs Plan ' , to address the main political challenges of the organization in these three different socio - political situations . A big challenge me and my team identified by that time was how a severe constraint for many patients currently in treatment for the diseases our company research and develop medicines for was the extremely complex and tiresome internal processes and procedures patients needed to follow within hospitals in Uruguay to obtain treatment after being diagnosed with any type of cancer . From our constant dialogue with patients ’ representative organizations , we got the perception that a worrisome proportion of people who needed the medicines we develop were not receiving the appropriate treatment in the right timeline , even though they were entitle to it by the Law and the Uruguayan health policy in place . My vision was that , as a pharmaceutical company , we had not only the responsibility of creating the best medicine possible , but also of ensuring that every patient who needed it had the opportunity of accessing the right treatment at the right time . Bearing this challenge in mind , we decided to start and try a new ‘ Patients ’ Journey Mapping model ’ in one important public hospital in Uruguay , to detect and remover barriers for patients in the timeline between receiving a diagnosis and effectively start the treatment of their oncological diseases . Selection To cope with this challenge , we decided to set up a ‘ Learning Launch ’ , although we did not call it that way by that time . No matter we did not use that precise design thinking language , my organization was in the middle of an important transformation to become Agile , and many Agility Methodology tools were being tested and implemented , so that my team ’s surrounding organizational environment was one of openness and enthusiasm towards experimentation and trial to attaint more treatment access to more potential patients faster . The whole purpose of this initiative was to map the main barriers oncological patients face to access to the right treatment as well as to test whether an improvement in hospital internal processes in terms of simplicity and speed in what we called ‘ The Patients ’ Journey ’ in one of the major Uruguayan hospitals specialized in oncology demonstrate an effective reduction in patients ’ waiting time to receive treatment after the right diagnosis . We reasonably assumed this would impact in patients ’ chances of succeeding in their personal battle against the disease . Moreover , if this specific pilot showed a positive impact , we were willing the advocate for this tool and to generate the needed alliances with the public sector authorities , which allowed to escalate this initiative to several public hospitals in the country , with the goal of fixing their own ‘ patients ’ journeys ’ as well , driving a process of iteration and continuous improvement . Application Firstly , we collected the necessarily quantitative and qualitative data ( performing a sort of ‘ What is ? ’ phase ) via secondary statistics sources about cancer mortality in the country , as well as via several in - depth interviews with many prominent oncologists , oncological patients , and their representative organizations to better sustain our hypothesis . This stated that time delay in receiving treatment after being diagnosed with cancer was a serious problem that affected patients ’ opportunities of success in dealing with the disease . Moreover , we had to demonstrate that a relevant part of this delay was caused by red - tape and bureaucracy in the public health system procedures that hospitals were obliged to implement . After several weeks of interviews , we considered this hypothesis was reasonably sustained by the experiences and expertise transmitted by the experts involved . Thus , we asked for the necessary permissions to go conduct our ‘ experiment ’ within the selected hospital , which could be assimilated with our ‘ marketplace ’ to solve our ‘ costumers ’ pain ’ . The most important oncological patients ’ organization in Uruguay was a key ally in this endeavor . Through their members ’ record and with the due consent of the people involved , we got access to those patients recently diagnosed with some oncological disease , who got closer to the referred organization to obtain support and orientation in the started process of receiving treatment . Having selected a list of patients with a sufficient degree of demographic diversity , we started to map their respective journeys within the public institution . We help them to track and record every step in the process of starting the treatment indicated by their doctors , through a personal digital record book we provide them , in which they had to specify with details dates , waiting times , requirements , expenses , and everything the hospital asked them in the timeline between diagnosis and treatment beginning . After three months of the experiment implementation , we completed 20 detailed and specific oncological ‘ patients ’ journeys ’’ and we were able to draw a series of conclusions about where the main ‘ pain points ’ and ‘ bottlenecks ’ in the hospital procedures and requirements were . This almost ethnographic research led us to rapidly come up with a simple set of recommendations to cut red- tape and overbearing bureaucracy , gaining a valuable time for patients . Overall , the design of an improved ‘ Patient Journey ’ model permitted to save patients ’ around two months on average compared with the typical journey we reconstructed from the 20 subjects involved ’ record books . These recommendations were promptly presented and discussed with the Ministry of Health in Uruguay . Several months later a robust program to alleviate bureaucratic procedures and requirements imposed to oncological patients in Uruguayan public hospitals was launched by the public authority . Insight & Approach This Learning Launch experience allowed me to gain a lot of knowledge about the different variables that might affect the oncological patients ’ treatment experience . It was demonstrated that reasons why people struggle with these terrible diseases are not only medical but also institutional , and we had to carefully listen to our ‘ customers ’ to detect any organizational barrier preventing them to access to the right treatment and make our best effort to remove them . In terms of design thinking practices , I learned that tons of data and analytics are awesome but in- depth qualitative , rigorous data is as valuable . The whole success of this experiment was based on an exercise of empathy towards a small number of real people and their daily journey within a certain organization under specific circumstances . This kind of profound exploration of human experience fed us with concrete and rich information to really understand how things were going for oncological patients and what we could do to help them in their journey . By thoroughly focusing on the experience of less that two dozen of people we were able to depict a very realistic and appropriate picture of what was going on with oncological patients and public hospitals , and to identify the main ‘ pain points ’ they were dealing with . Something I think would be a great advance in the future , once the changes implemented by the Ministry of Health reach most Uruguayan public hospitals , is to complement The Patient Journey analysis with a Mind Mapping exercise , to facilitate the comprehension of patterns in different patients ’ potential diverse experiences . It is reasonable to state the hypothesis that people with different backgrounds and specific conditions will also exhibit systematic variation in their specific struggles within the hospitals as organizations , which could be better deciphered by a better comprehension of their knowledges , skills , and attitudes , even permitting the creation of patients ’ ‘ ideal types ’ , and their own different challenges .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Learning Launch and Journey Mapping Challenge During 2014 , I took a position as the Public Affairs Coordinator for the Market Access Department of an international pharmaceutical company in South America , mainly dedicated to the diagnosis and treatment of oncological diseases . I was primarily responsible for the design and implementation of the policy and communications strategy to foster the company ’ relations with the political - institutional environment . Moreover , I was responsible for conducting specialized advice on public policy ; cultivating relations with key actors from Government and the private sector , academia , and civil society ; deploying the internal and external communication strategies , as well as dealing with the media in the promotion of key themes and messages from the company . In this position , I could develop and conduct the company 's Healthcare Policy Impact Plan for Uruguay , Paraguay , and Bolivia , as well as the ' External Communication and Public Affairs Plan ' , to address the main political challenges of the organization in these three different socio - political situations . A big challenge me and my team identified by that time was how a severe constraint for many patients currently in treatment for the diseases our company research and develop medicines for was the extremely complex and tiresome internal processes and procedures patients needed to follow within hospitals in Uruguay to obtain treatment after being diagnosed with any type of cancer . From our constant dialogue with patients ’ representative organizations , we got the perception that a worrisome proportion of people who needed the medicines we develop were not receiving the appropriate treatment in the right timeline , even though they were entitle to it by the Law and the Uruguayan health policy in place . My vision was that , as a pharmaceutical company , we had not only the responsibility of creating the best medicine possible , but also of ensuring that every patient who needed it had the opportunity of accessing the right treatment at the right time . Bearing this challenge in mind , we decided to start and try a new ‘ Patients ’ Journey Mapping model ’ in one important public hospital in Uruguay , to detect and remover barriers for patients in the timeline between receiving a diagnosis and effectively start the treatment of their oncological diseases . Selection To cope with this challenge , we decided to set up a ‘ Learning Launch ’ , although we did not call it that way by that time . No matter we did not use that precise design thinking language , my organization was in the middle of an important transformation to become Agile , and many Agility Methodology tools were being tested and implemented , so that my team ’s surrounding organizational environment was one of openness and enthusiasm towards experimentation and trial to attaint more treatment access to more potential patients faster . The whole purpose of this initiative was to map the main barriers oncological patients face to access to the right treatment as well as to test whether an improvement in hospital internal processes in terms of simplicity and speed in what we called ‘ The Patients ’ Journey ’ in one of the major Uruguayan hospitals specialized in oncology demonstrate an effective reduction in patients ’ waiting time to receive treatment after the right diagnosis . We reasonably assumed this would impact in patients ’ chances of succeeding in their personal battle against the disease . Moreover , if this specific pilot showed a positive impact , we were willing the advocate for this tool and to generate the needed alliances with the public sector authorities , which allowed to escalate this initiative to several public hospitals in the country , with the goal of fixing their own ‘ patients ’ journeys ’ as well , driving a process of iteration and continuous improvement . Application Firstly , we collected the necessarily quantitative and qualitative data ( performing a sort of ‘ What is ? ’ phase ) via secondary statistics sources about cancer mortality in the country , as well as via several in - depth interviews with many prominent oncologists , oncological patients , and their representative organizations to better sustain our hypothesis . This stated that time delay in receiving treatment after being diagnosed with cancer was a serious problem that affected patients ’ opportunities of success in dealing with the disease . Moreover , we had to demonstrate that a relevant part of this delay was caused by red - tape and bureaucracy in the public health system procedures that hospitals were obliged to implement . After several weeks of interviews , we considered this hypothesis was reasonably sustained by the experiences and expertise transmitted by the experts involved . Thus , we asked for the necessary permissions to go conduct our ‘ experiment ’ within the selected hospital , which could be assimilated with our ‘ marketplace ’ to solve our ‘ costumers ’ pain ’ . The most important oncological patients ’ organization in Uruguay was a key ally in this endeavor . Through their members ’ record and with the due consent of the people involved , we got access to those patients recently diagnosed with some oncological disease , who got closer to the referred organization to obtain support and orientation in the started process of receiving treatment . Having selected a list of patients with a sufficient degree of demographic diversity , we started to map their respective journeys within the public institution . We help them to track and record every step in the process of starting the treatment indicated by their doctors , through a personal digital record book we provide them , in which they had to specify with details dates , waiting times , requirements , expenses , and everything the hospital asked them in the timeline between diagnosis and treatment beginning . After three months of the experiment implementation , we completed 20 detailed and specific oncological ‘ patients ’ journeys ’’ and we were able to draw a series of conclusions about where the main ‘ pain points ’ and ‘ bottlenecks ’ in the hospital procedures and requirements were . This almost ethnographic research led us to rapidly come up with a simple set of recommendations to cut red- tape and overbearing bureaucracy , gaining a valuable time for patients . Overall , the design of an improved ‘ Patient Journey ’ model permitted to save patients ’ around two months on average compared with the typical journey we reconstructed from the 20 subjects involved ’ record books . These recommendations were promptly presented and discussed with the Ministry of Health in Uruguay . Several months later a robust program to alleviate bureaucratic procedures and requirements imposed to oncological patients in Uruguayan public hospitals was launched by the public authority . Insight & Approach This Learning Launch experience allowed me to gain a lot of knowledge about the different variables that might affect the oncological patients ’ treatment experience . It was demonstrated that reasons why people struggle with these terrible diseases are not only medical but also institutional , and we had to carefully listen to our ‘ customers ’ to detect any organizational barrier preventing them to access to the right treatment and make our best effort to remove them . In terms of design thinking practices , I learned that tons of data and analytics are awesome but in- depth qualitative , rigorous data is as valuable . The whole success of this experiment was based on an exercise of empathy towards a small number of real people and their daily journey within a certain organization under specific circumstances . This kind of profound exploration of human experience fed us with concrete and rich information to really understand how things were going for oncological patients and what we could do to help them in their journey . By thoroughly focusing on the experience of less that two dozen of people we were able to depict a very realistic and appropriate picture of what was going on with oncological patients and public hospitals , and to identify the main ‘ pain points ’ they were dealing with . Something I think would be a great advance in the future , once the changes implemented by the Ministry of Health reach most Uruguayan public hospitals , is to complement The Patient Journey analysis with a Mind Mapping exercise , to facilitate the comprehension of patterns in different patients ’ potential diverse experiences . It is reasonable to state the hypothesis that people with different backgrounds and specific conditions will also exhibit systematic variation in their specific struggles within the hospitals as organizations , which could be better deciphered by a better comprehension of their knowledges , skills , and attitudes , even permitting the creation of patients ’ ‘ ideal types ’ , and their own different challenges . ### Output:

17754

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Our Tourism packages – Storytelling Challenge I participate in a small start - up offering thematic tourism packages . Each package contains elements that are “ hidden ” from the publicly - available description and plan of the package . These elements are meant to surprise the participant and create a unique experience during the participation . Our challenge is to test for each package two things at the same time – the appeal of the narrative of the plan that will become available to potential customers and the outcome of the “ enhanced ” experience they will actually live . Before launching a package that requires a lot of preparation and implementation ( i.e. finding service providers , preparing events , etc . ) we want to understand the reaction of the audience in order to re - form , advance or put - on - the - shelf the idea . Finally , the interest shown by the segment of the customers we address could also be tested . Selection Storytelling is a methodology that fits perfectly in the character of our products / services . The characteristics of the method – the plot and the theme and the characters – provide the best way to present the contents of our offering that involves History , Mythology , and Culture of the places to be visited . Storytelling “ transfers ” the audience to the era and the life of the place . Our intention is to have out testers take the trip without being there actually . Storytelling can be used throughout the steps and the functions of a design thinking approach of an issue . Our team has chosen to use this tool mainly in the “ What wows ” phase where initially designed themes are tested to decide whether they will be further developed or put on - hold for further review . Storytelling helps us see the expressions on the faces of the audience , their interest on specific parts of the story - package we present and finally receive their comments and suggestions on what is additionally expected . Application The main steps that we consider for testing our designed products through storytelling involves selection of the group of participants , arranging the place – physical or virtual – where the event will take place , determining the narrator among our team members and the exact script to be used , and finally the collection of feedback from the participants . In a specific case we have named “ Telemachia ” , ( the trip of Telemachus to ask comrades of his father Ulysses ’ whereabouts ) , we presented the story of the trip to three groups of seven people selected to meet criteria of the segment to be addressed . Participants of these gatherings of storytelling listened to the story twice . The first one referred to the trip as it would be offered to the market . At the end of this first narration they were requested to rate the offering based on the content and the way it was presented and vote on whether they would buy the package or not . The second one got them more into the details of the story and revealed the surprises that they would live and participate in . Then another round of rating and voting took place . The results of the rating and voting were analysed by our team to examine the effect the probability of this specific offer to do well in the market and have a positive outcome leading to recurrent customers and word of mouth spreading of our offerings . Insight We have noticed that the way the product is presented by storytelling creates different reactions to the audience and is dependable to many factors ( i.g . how elegant the narration is , the duration of it , the excitement of the plot , etc . ) . Since storytelling on a product is different from the actual offer / trip we sell we should be very careful in arranging our stories to excite but at the same not create expectations that can not be met . Through the process of storytelling we have identified skills of our team and who fits better to the role of designing , presenting our products . Utilising this Design Thinking tool , made us re- define and refine our approaches and still keeps us alerted on reviewing our methods and thoughts on the way we work . Approach Apart from the above mentioned application of storytelling we have thought of two different ways to use the tool . One has been about expanding the group of participants and providing a written story to closed groups of social media friends and their friends . The second one was to keep the smaller groups and change the change the “ impersonal ” rating / voting collection of feedback by targeted discussion on the pros and cons of the stories and the offered travel packages . The particularity of our offering leads us towards the second approach and we are working on how qualitative information and insight form our audience will be incorporated to our products . Storytelling b itself as a method has helped us advance our imagination and the ways of approaching our customers . It has changed our personal approach to life and we capture ourselves many times discussing with parables and paradigms .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Our Tourism packages – Storytelling Challenge I participate in a small start - up offering thematic tourism packages . Each package contains elements that are “ hidden ” from the publicly - available description and plan of the package . These elements are meant to surprise the participant and create a unique experience during the participation . Our challenge is to test for each package two things at the same time – the appeal of the narrative of the plan that will become available to potential customers and the outcome of the “ enhanced ” experience they will actually live . Before launching a package that requires a lot of preparation and implementation ( i.e. finding service providers , preparing events , etc . ) we want to understand the reaction of the audience in order to re - form , advance or put - on - the - shelf the idea . Finally , the interest shown by the segment of the customers we address could also be tested . Selection Storytelling is a methodology that fits perfectly in the character of our products / services . The characteristics of the method – the plot and the theme and the characters – provide the best way to present the contents of our offering that involves History , Mythology , and Culture of the places to be visited . Storytelling “ transfers ” the audience to the era and the life of the place . Our intention is to have out testers take the trip without being there actually . Storytelling can be used throughout the steps and the functions of a design thinking approach of an issue . Our team has chosen to use this tool mainly in the “ What wows ” phase where initially designed themes are tested to decide whether they will be further developed or put on - hold for further review . Storytelling helps us see the expressions on the faces of the audience , their interest on specific parts of the story - package we present and finally receive their comments and suggestions on what is additionally expected . Application The main steps that we consider for testing our designed products through storytelling involves selection of the group of participants , arranging the place – physical or virtual – where the event will take place , determining the narrator among our team members and the exact script to be used , and finally the collection of feedback from the participants . In a specific case we have named “ Telemachia ” , ( the trip of Telemachus to ask comrades of his father Ulysses ’ whereabouts ) , we presented the story of the trip to three groups of seven people selected to meet criteria of the segment to be addressed . Participants of these gatherings of storytelling listened to the story twice . The first one referred to the trip as it would be offered to the market . At the end of this first narration they were requested to rate the offering based on the content and the way it was presented and vote on whether they would buy the package or not . The second one got them more into the details of the story and revealed the surprises that they would live and participate in . Then another round of rating and voting took place . The results of the rating and voting were analysed by our team to examine the effect the probability of this specific offer to do well in the market and have a positive outcome leading to recurrent customers and word of mouth spreading of our offerings . Insight We have noticed that the way the product is presented by storytelling creates different reactions to the audience and is dependable to many factors ( i.g . how elegant the narration is , the duration of it , the excitement of the plot , etc . ) . Since storytelling on a product is different from the actual offer / trip we sell we should be very careful in arranging our stories to excite but at the same not create expectations that can not be met . Through the process of storytelling we have identified skills of our team and who fits better to the role of designing , presenting our products . Utilising this Design Thinking tool , made us re- define and refine our approaches and still keeps us alerted on reviewing our methods and thoughts on the way we work . Approach Apart from the above mentioned application of storytelling we have thought of two different ways to use the tool . One has been about expanding the group of participants and providing a written story to closed groups of social media friends and their friends . The second one was to keep the smaller groups and change the change the “ impersonal ” rating / voting collection of feedback by targeted discussion on the pros and cons of the stories and the offered travel packages . The particularity of our offering leads us towards the second approach and we are working on how qualitative information and insight form our audience will be incorporated to our products . Storytelling b itself as a method has helped us advance our imagination and the ways of approaching our customers . It has changed our personal approach to life and we capture ourselves many times discussing with parables and paradigms . ### Output:

21453

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection : Visualization Challenge and Selection : In a growing team of 100 plus individuals , it was realized that there was a need for one single platform / portal to enhance the communication and collaboration within the team and to share ideas , information and make the knowledge available on a single platform . The critical information and best practices from the project were just sticking within the teams and a common medium was missing to disseminate the information to the wider audience . A brainstorming session was held with a varied mix of stakeholders at different levels in the hierarchy from the top management to the consultants to discuss the challenge more broadly and to identify the possible solution . The group constitutes the heterogenous mix of people to get a varied array of opinions . Visualization or Visual Thinking tool was used to bring together the team of around 20 to discuss the challenge and derive the possible solution . We used the tool called whitespace , which is an internally developed tool to collaborate and collect ideas with a group of people . The tool offers space to write and place ideas in the form of Post - its and drawing options to bring the creativity out while solving the challenge . The exercise was conducted based on the reference taken from the visualization tool explained during week 1 of the course with the example of The Good Kitchen Story Application : At the onset of the session , the agenda was discussed , and plan was presented for the conduct of the session . The initial time is spent in discussing the current mode of sharing the information and challenges they are facing if any . It was discussed that the productivity is affected amongst smaller teams due to the lack of one proper medium , transparency is also an issue and streamlined collaboration is missing . Post this discussion , a poll was taken to identify whether it ’s a good idea to introduce the one Visual tool used - Whitespace common portal and majority has responded favorably . The left side of the above image depicts the scenario of identifying problem statement and polling done . Idea Generation : Visualization was used for idea generation , one idea per post - it with a time duration of 15 minutes . The white space on the right side was used , the team was told to post at least 2 ideas , one idea per post - it on how a portal should look like and what content should it hold to enhance the productivity , collaboration and communication . Variety of ideas were received spreading across the whitespace , clustering was used to group the ideas of similar nature under one cluster and concluded with 3 clusters with the below labels : Information : Including each ( sub ) team ’s service portfolio , offerings and capabilities Repository : Project deliverables and best practices Communication : Regular updates on upcoming events like townhalls and knowledge around rewards and recognition . Each cluster has around 12 - 15 ideas and in order the choose the best ideas for implementation , a poll was conducted . Team was asked to use the drawing tool and place the dot at the idea they liked the most and they can select max 2 ideas under each cluster . I then prioritize the idea based on maximum votes received and decided to keep 2 ideas per cluster and concluded with total of 6 ideas to implement for the portal . Visualization activity is the best way to bring the sample team together and to collect the ideas in real time . Insight : What I learnt from conducting this exercise is that I can have everyone ’s opinion on the table at one go within a short span of time and a large pool of individuals can be easily managed with a simple visualization technique and with a tool like whitespace . The activity is more enjoyable and interactive with a technique like visualization . I have been able to cover the what is and what if part of design thinking process with this collaboration activity . Approach : visualization tool brought the best collaborative experience with the team members . That gave the ability to write ideas effectively and to vote for the best idea with a simple visualization trick . I would also like to use the learning launch tool to solve a business problem with the help of hypothesis and test the assumptions backed by relevant set of data .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection : Visualization Challenge and Selection : In a growing team of 100 plus individuals , it was realized that there was a need for one single platform / portal to enhance the communication and collaboration within the team and to share ideas , information and make the knowledge available on a single platform . The critical information and best practices from the project were just sticking within the teams and a common medium was missing to disseminate the information to the wider audience . A brainstorming session was held with a varied mix of stakeholders at different levels in the hierarchy from the top management to the consultants to discuss the challenge more broadly and to identify the possible solution . The group constitutes the heterogenous mix of people to get a varied array of opinions . Visualization or Visual Thinking tool was used to bring together the team of around 20 to discuss the challenge and derive the possible solution . We used the tool called whitespace , which is an internally developed tool to collaborate and collect ideas with a group of people . The tool offers space to write and place ideas in the form of Post - its and drawing options to bring the creativity out while solving the challenge . The exercise was conducted based on the reference taken from the visualization tool explained during week 1 of the course with the example of The Good Kitchen Story Application : At the onset of the session , the agenda was discussed , and plan was presented for the conduct of the session . The initial time is spent in discussing the current mode of sharing the information and challenges they are facing if any . It was discussed that the productivity is affected amongst smaller teams due to the lack of one proper medium , transparency is also an issue and streamlined collaboration is missing . Post this discussion , a poll was taken to identify whether it ’s a good idea to introduce the one Visual tool used - Whitespace common portal and majority has responded favorably . The left side of the above image depicts the scenario of identifying problem statement and polling done . Idea Generation : Visualization was used for idea generation , one idea per post - it with a time duration of 15 minutes . The white space on the right side was used , the team was told to post at least 2 ideas , one idea per post - it on how a portal should look like and what content should it hold to enhance the productivity , collaboration and communication . Variety of ideas were received spreading across the whitespace , clustering was used to group the ideas of similar nature under one cluster and concluded with 3 clusters with the below labels : Information : Including each ( sub ) team ’s service portfolio , offerings and capabilities Repository : Project deliverables and best practices Communication : Regular updates on upcoming events like townhalls and knowledge around rewards and recognition . Each cluster has around 12 - 15 ideas and in order the choose the best ideas for implementation , a poll was conducted . Team was asked to use the drawing tool and place the dot at the idea they liked the most and they can select max 2 ideas under each cluster . I then prioritize the idea based on maximum votes received and decided to keep 2 ideas per cluster and concluded with total of 6 ideas to implement for the portal . Visualization activity is the best way to bring the sample team together and to collect the ideas in real time . Insight : What I learnt from conducting this exercise is that I can have everyone ’s opinion on the table at one go within a short span of time and a large pool of individuals can be easily managed with a simple visualization technique and with a tool like whitespace . The activity is more enjoyable and interactive with a technique like visualization . I have been able to cover the what is and what if part of design thinking process with this collaboration activity . Approach : visualization tool brought the best collaborative experience with the team members . That gave the ability to write ideas effectively and to vote for the best idea with a simple visualization trick . I would also like to use the learning launch tool to solve a business problem with the help of hypothesis and test the assumptions backed by relevant set of data . ### Output:

19991

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge:- ( Selection of a Procure to Pay Management software ) A company xxx , is Acquiring a company . And the company has a Procurement analytics cube / data store which is complete and well used . As part of the acquisition agreement the application will be maintained by the Seller for one year and then will be discontinued . So the functionality of the application needs to be either migrated as is , or needs to be transformed in another solution . Currently gategroup has no consolidated Procure to Pay , platform neither consolidated material management and Account payable reporting . So the opportunity of this acquisition can also be used to standardize and harmonize the relevant processes across GG including the new seller In company XXX , there are no existing process , on how to do a selection of a software of this nature . So this needs to be put on place . : -Current system of the seller company is designed on BW system integrated with 5 different source systems , the system also takes user input from web forms : -Seller and Buyer are having same line of business . : -The size of the seller company by revenue is 1/4.5 : -The size and speed of company xxx leads to having a distributed portfolio of ERP / Procure to Pay module / processes /software 's Selection : - ( Visualization ) We selected the tool of Visualization because , we wanted to have a path to mind mapping if we needed to go in granularity . There are many open drivers to the decision ( e.g. cost , strategy , vendor . So on ) , and less time to take the decision . To put all the open and moving variables in a structured matrix would have taken a lot of time . Visualization offers us an opportunity to progress with fluid definition . Also this Visualization , helped up to bring all the stakeholders ideas in one large ecosystem Application : - Create a base visualization Setup a workshop , invite all stakeholders to a meeting room well facilitated with drawing boards Present the base visualization draft , and let the discussion kick off Capture different version of the Visualization , as the discussion evolves Zoom in into different components of the visualization and capture the , additional appendix / supplementary visualizations Compile all the Visualization and key discussions ( in bullet points ) , in a PowerPoint presentation slides . Give the PPT deck , to engineers and accountants to have a deeper matrix creation . Insight : - The insight gained rom the exercise , was that her two topics / projects were getting mixed up , 1 . Choice of a ERP software for procure to pay module 2 . Choice of a software , do analytics on the data provided by the ERP software In terms of the process itself , the insight was that all the design thinking tools go in together in multiple iterations , before a conclusive / material knowledge comes out of the process Like , before presenting my Visualization I had to use storytelling to engage the audience then after multiple visualization we had to make a Mind map , to reduce /summarize the scope of information discussed , once the idea is agreed by all stakeholders at a very high level then we have to do a POC(proof of concept)/learning launch take the learnings and then go back to visualization many times more Approach : - Next time , I will also try to prep some storytelling to support my visualization bit better , and spend more time understanding my audience / stakeholders to identify traditional managers . Spend more time , with traditional managers to prep them to the dynamic and fluid nature of design thinking sessions .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge:- ( Selection of a Procure to Pay Management software ) A company xxx , is Acquiring a company . And the company has a Procurement analytics cube / data store which is complete and well used . As part of the acquisition agreement the application will be maintained by the Seller for one year and then will be discontinued . So the functionality of the application needs to be either migrated as is , or needs to be transformed in another solution . Currently gategroup has no consolidated Procure to Pay , platform neither consolidated material management and Account payable reporting . So the opportunity of this acquisition can also be used to standardize and harmonize the relevant processes across GG including the new seller In company XXX , there are no existing process , on how to do a selection of a software of this nature . So this needs to be put on place . : -Current system of the seller company is designed on BW system integrated with 5 different source systems , the system also takes user input from web forms : -Seller and Buyer are having same line of business . : -The size of the seller company by revenue is 1/4.5 : -The size and speed of company xxx leads to having a distributed portfolio of ERP / Procure to Pay module / processes /software 's Selection : - ( Visualization ) We selected the tool of Visualization because , we wanted to have a path to mind mapping if we needed to go in granularity . There are many open drivers to the decision ( e.g. cost , strategy , vendor . So on ) , and less time to take the decision . To put all the open and moving variables in a structured matrix would have taken a lot of time . Visualization offers us an opportunity to progress with fluid definition . Also this Visualization , helped up to bring all the stakeholders ideas in one large ecosystem Application : - Create a base visualization Setup a workshop , invite all stakeholders to a meeting room well facilitated with drawing boards Present the base visualization draft , and let the discussion kick off Capture different version of the Visualization , as the discussion evolves Zoom in into different components of the visualization and capture the , additional appendix / supplementary visualizations Compile all the Visualization and key discussions ( in bullet points ) , in a PowerPoint presentation slides . Give the PPT deck , to engineers and accountants to have a deeper matrix creation . Insight : - The insight gained rom the exercise , was that her two topics / projects were getting mixed up , 1 . Choice of a ERP software for procure to pay module 2 . Choice of a software , do analytics on the data provided by the ERP software In terms of the process itself , the insight was that all the design thinking tools go in together in multiple iterations , before a conclusive / material knowledge comes out of the process Like , before presenting my Visualization I had to use storytelling to engage the audience then after multiple visualization we had to make a Mind map , to reduce /summarize the scope of information discussed , once the idea is agreed by all stakeholders at a very high level then we have to do a POC(proof of concept)/learning launch take the learnings and then go back to visualization many times more Approach : - Next time , I will also try to prep some storytelling to support my visualization bit better , and spend more time understanding my audience / stakeholders to identify traditional managers . Spend more time , with traditional managers to prep them to the dynamic and fluid nature of design thinking sessions . ### Output:

16231

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge I am part of a team that has the responsibility of starting a clothes factory with a scope of providing stylish clothes for all ages based on current trends The main problem to be solved is to cover the present need of the human being to acquire clothes wear , through the design of an attractive , comfortable product and at a fair price . The secondary problem to be solved is made clear by our type of product that , being a clothes wear in different types / styles but always with stylish applications that follow the latest international trends , entails having to form a network of suppliers that facilitate their supplies and manufacturing . In our case , the project has limited resources , the source of which comes from the personal income and savings of each of the participants / partners Selection Without having extensive experience in Design Thinking tools , we managed to advance until we had the need to use prototypes , so the learning launch tool was familiar to us since we had experience in working with AGILE/ , ( all of the partners come from the It sector ) in such a way that we could achieve experience our product proposal early and cheaply . The alternative to the AGILE approach was to carry out the traditional financial planning method which would take us more time and resources , which as we referred beforehand were limited . Application We decided to use the Scum agile methodology in our project In the first Sprint ( SCRUM ) of the execution of our first learning launch , we focus on defining our Key Partners , such as Suppliers of key raw materials : fabrics , packaging materials , and designs/ patrons . We also worked on the selection of the optimal raw materials to achieve perfection in the manufacture of each product , carrying out a focus group with the participation of potential clients in the design stage of the clothes . In our second Sprint , the development of our prototypes was carried out with the vision of being able to expose them to target customers through social networks , gathering opinion and acceptance thereof , accompanying the above with opinion surveys via surveymonkey . In our third Sprint , we were able to run our surveys and a Facebook page that helped us gather decision information . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we learned that there is a niche of customers who appreciate the use of modern textiles on clothes and are even willing to wait for their manufacture to make them to their liking . We also learned that this same concept can be applied in shoes , representing a niche in the youth sector of the population . We also learned that according to the sector of the population according to their age , the appropriate social network must be used ( Instagram , Twitter , etc . ) . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . We consider the learning launch is the appropriate tool to allow us to test our ideas . In our next learning launch we are going to make our prototypes of clothes , focusing on the youth sector of the population . We believe that we can complement this with other tools ( for example : Business Model Canvas ) in such a way that we can develop an idea and use SCRUM as project management .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge I am part of a team that has the responsibility of starting a clothes factory with a scope of providing stylish clothes for all ages based on current trends The main problem to be solved is to cover the present need of the human being to acquire clothes wear , through the design of an attractive , comfortable product and at a fair price . The secondary problem to be solved is made clear by our type of product that , being a clothes wear in different types / styles but always with stylish applications that follow the latest international trends , entails having to form a network of suppliers that facilitate their supplies and manufacturing . In our case , the project has limited resources , the source of which comes from the personal income and savings of each of the participants / partners Selection Without having extensive experience in Design Thinking tools , we managed to advance until we had the need to use prototypes , so the learning launch tool was familiar to us since we had experience in working with AGILE/ , ( all of the partners come from the It sector ) in such a way that we could achieve experience our product proposal early and cheaply . The alternative to the AGILE approach was to carry out the traditional financial planning method which would take us more time and resources , which as we referred beforehand were limited . Application We decided to use the Scum agile methodology in our project In the first Sprint ( SCRUM ) of the execution of our first learning launch , we focus on defining our Key Partners , such as Suppliers of key raw materials : fabrics , packaging materials , and designs/ patrons . We also worked on the selection of the optimal raw materials to achieve perfection in the manufacture of each product , carrying out a focus group with the participation of potential clients in the design stage of the clothes . In our second Sprint , the development of our prototypes was carried out with the vision of being able to expose them to target customers through social networks , gathering opinion and acceptance thereof , accompanying the above with opinion surveys via surveymonkey . In our third Sprint , we were able to run our surveys and a Facebook page that helped us gather decision information . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we learned that there is a niche of customers who appreciate the use of modern textiles on clothes and are even willing to wait for their manufacture to make them to their liking . We also learned that this same concept can be applied in shoes , representing a niche in the youth sector of the population . We also learned that according to the sector of the population according to their age , the appropriate social network must be used ( Instagram , Twitter , etc . ) . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . We consider the learning launch is the appropriate tool to allow us to test our ideas . In our next learning launch we are going to make our prototypes of clothes , focusing on the youth sector of the population . We believe that we can complement this with other tools ( for example : Business Model Canvas ) in such a way that we can develop an idea and use SCRUM as project management . ### Output:

20170

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Storytelling Challenge As Operations Director at a medium - sized cleaning and maintenance company that focuses on corporate facilities and large - scale construction sites , I have the challenge of growing our residential services branch of the company . We understand what facilities managers want , we understand architects and engineers needs when in construction sites , but we need to start comprehending the needs of residential users which is an unknown market for us . Selection I like the storytelling tool because it helps you analyze your clients and helps you create a more appealing product or service that will help you grow your business and result in a more loyal clientele that is always satisfied and feels understood . Storytelling is the use of words and actions to show the elements and images of a specific story while connecting and influencing the listener ’s imagination and emotions . Used in the context of design thinking it is a powerful tool that helps you to obtain client insights , it helps you build empathy and allows us to understand more about emotional experiences and characteristics of our clients . As designers , we can create “ personas ” to represent our target clients or users . Then we add problems or certain conflicts to stories that show their journeys and problems as users . By building stories , we can start to understand what our target users or clients demand from a solution . We use stories and storytelling every day in various aspects . From telling your wife about your day , to explaining a project at the office . Everything we tell needs a story behind it so that it is easier for everyone to understand and remember . If we train our minds to use this as a tool in our design or thinking process , then we would have a powerful tool that gives us an advantage over our competition . Good stories always captivate audiences and leave an impact . Application To get started we wanted to define our main target customer and it ’s needs , so decided to build personas and start analyzing them . We ended up with 3 main target customers that we felt represented the target customer we must direct our services . We started adding conflict to their stories to represent social struggles and current events where we are placed ( México City ) . This are the personas and their story . -Sara the housewife with 3 children whose main objective is to take care of her house and her children , she always lives in a hurry and has almost no time for herself . Cleaning her house is particularly important to her but with 3 small children it is an almost impossible task . -Mary works as housekeeper for a wealthy family from Monday to Friday . Her tasks are taking care of the children of the family and the keeping the house in mint conditions even with the 3 dogs that where treated as family . She has 2 children whom she hardly sees because she is always at work . She seeks to complete her tasks with the best quality possible and if she can do it in the shortest time possible to be able to return home and rest it is a plus . -Jennifer is a single mother of two children . She struggles to make ends meet so she gives most of her income to the wellbeing of her children . She barely has time for herself since she works long hours and then must go back home to her kids and the typical house chores . Cleanliness is important for her but without the time and money this ends up as a luxury . When we started analyzing our small database of residential clients and comparing it to our personas , we started to find trends that we thought we could scale up . We saw that the presence of children and specially pets meant a special window for a service in carpet washing . Also , small children also represented an opportunity for the offering of mattress washing . But not everybody had time to spare , so everybody wanted a fast service that could be done in a day and even on weekends . From this analysis , we started to do surveys to this specific demographic in order to understand more about them and to generate insights . Insight & Approach What this analysis of our personas led to the implementation of two different strategies . 1.- We designed a system from our existing machines and products that could fit into a small van that could cover the essential services of a residence in one day . We instructed our staff on what procedures should be done to deliver a quality job in the smallest amount of time . The system resulted in the use of a small portable extractor that could easily fit in a house , with special products that could handle stains and common house problems effectively , and procedures to allow for everything to dry and be ready to use in a couple of hours . Price was obviously an issue so we where able to reduce costs due to the creation of small groups of 2 technicians that would be able to do the entire work . 2.- The analysis of our personas gave us a list of main problems people had cleaning in their house . So , we started distributing coupons in neighborhoods and supermarkets directed to those areas . These areas were : carpet , mattress , and furniture washing . This gave us the chance to appeal to our customers main concerns and show them that solving those problems could be done by using our services without the hassle of doing it themselves . Our sales team then had another tool when people called by seeing our coupon and requesting an estimate , we showed empathy by understanding their situation and offering them the exact solution for their problem . People felt comprehended and where happy with the service . We discovered that generating an appealing story for our clients , left a positive impact in the way they perceived us and where keen on hiring us again once they knew we had other services . We appeal to the emotional side of everyone of the and that made a big difference . Once we get to know our clients , we can start to customize services for them , and we learn from them . What works for one client might work for another one . So , we have started to develop a database that gives us the trending services requested and new services that are being asked for in order to investigate on the viability of offering it to other customers .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Storytelling Challenge As Operations Director at a medium - sized cleaning and maintenance company that focuses on corporate facilities and large - scale construction sites , I have the challenge of growing our residential services branch of the company . We understand what facilities managers want , we understand architects and engineers needs when in construction sites , but we need to start comprehending the needs of residential users which is an unknown market for us . Selection I like the storytelling tool because it helps you analyze your clients and helps you create a more appealing product or service that will help you grow your business and result in a more loyal clientele that is always satisfied and feels understood . Storytelling is the use of words and actions to show the elements and images of a specific story while connecting and influencing the listener ’s imagination and emotions . Used in the context of design thinking it is a powerful tool that helps you to obtain client insights , it helps you build empathy and allows us to understand more about emotional experiences and characteristics of our clients . As designers , we can create “ personas ” to represent our target clients or users . Then we add problems or certain conflicts to stories that show their journeys and problems as users . By building stories , we can start to understand what our target users or clients demand from a solution . We use stories and storytelling every day in various aspects . From telling your wife about your day , to explaining a project at the office . Everything we tell needs a story behind it so that it is easier for everyone to understand and remember . If we train our minds to use this as a tool in our design or thinking process , then we would have a powerful tool that gives us an advantage over our competition . Good stories always captivate audiences and leave an impact . Application To get started we wanted to define our main target customer and it ’s needs , so decided to build personas and start analyzing them . We ended up with 3 main target customers that we felt represented the target customer we must direct our services . We started adding conflict to their stories to represent social struggles and current events where we are placed ( México City ) . This are the personas and their story . -Sara the housewife with 3 children whose main objective is to take care of her house and her children , she always lives in a hurry and has almost no time for herself . Cleaning her house is particularly important to her but with 3 small children it is an almost impossible task . -Mary works as housekeeper for a wealthy family from Monday to Friday . Her tasks are taking care of the children of the family and the keeping the house in mint conditions even with the 3 dogs that where treated as family . She has 2 children whom she hardly sees because she is always at work . She seeks to complete her tasks with the best quality possible and if she can do it in the shortest time possible to be able to return home and rest it is a plus . -Jennifer is a single mother of two children . She struggles to make ends meet so she gives most of her income to the wellbeing of her children . She barely has time for herself since she works long hours and then must go back home to her kids and the typical house chores . Cleanliness is important for her but without the time and money this ends up as a luxury . When we started analyzing our small database of residential clients and comparing it to our personas , we started to find trends that we thought we could scale up . We saw that the presence of children and specially pets meant a special window for a service in carpet washing . Also , small children also represented an opportunity for the offering of mattress washing . But not everybody had time to spare , so everybody wanted a fast service that could be done in a day and even on weekends . From this analysis , we started to do surveys to this specific demographic in order to understand more about them and to generate insights . Insight & Approach What this analysis of our personas led to the implementation of two different strategies . 1.- We designed a system from our existing machines and products that could fit into a small van that could cover the essential services of a residence in one day . We instructed our staff on what procedures should be done to deliver a quality job in the smallest amount of time . The system resulted in the use of a small portable extractor that could easily fit in a house , with special products that could handle stains and common house problems effectively , and procedures to allow for everything to dry and be ready to use in a couple of hours . Price was obviously an issue so we where able to reduce costs due to the creation of small groups of 2 technicians that would be able to do the entire work . 2.- The analysis of our personas gave us a list of main problems people had cleaning in their house . So , we started distributing coupons in neighborhoods and supermarkets directed to those areas . These areas were : carpet , mattress , and furniture washing . This gave us the chance to appeal to our customers main concerns and show them that solving those problems could be done by using our services without the hassle of doing it themselves . Our sales team then had another tool when people called by seeing our coupon and requesting an estimate , we showed empathy by understanding their situation and offering them the exact solution for their problem . People felt comprehended and where happy with the service . We discovered that generating an appealing story for our clients , left a positive impact in the way they perceived us and where keen on hiring us again once they knew we had other services . We appeal to the emotional side of everyone of the and that made a big difference . Once we get to know our clients , we can start to customize services for them , and we learn from them . What works for one client might work for another one . So , we have started to develop a database that gives us the trending services requested and new services that are being asked for in order to investigate on the viability of offering it to other customers . ### Output:

11385

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection- Learning Launch Challenge : Upon several observation , I realised the participation of most choir members in the role they play during church service is , that ’s the Church of Pentecost , is very low . Activeness is limited to a few choir members of which are mostly students thus in their absence , especially during school reopening , church services are badly affected . The choir is made up of 30 members with 15 being students and mostly during rehearsal , which is held every Saturday evening , we have an average of 13 members . We would like to find ways of improving our membership to involve members who are mostly available(non - students ) and also improve participation of members in church activities . Selection : We will be using the learning launch approach to resolve or gain more insight into this challenge . We did not want to make vague assumptions or guesses as to what the cause of the issue is and what will work for all . We wanted to solicit for different views as well as get each member involved in the decision - making process . We were not only interested in solving a supposed problem but importantly touching on the welfare of our choir members . Thus the reason behind choosing the learning launch approach . Application : For our first meeting which was during one of our rehearsal sessions , we did an open forum so members can voice out their problems regarding the choir and their role in the church . Almost all the members admitted to the fact that there is an issue and dominant of this was the low participation of members . On that common ground , we agreed on a second meeting which was held a week after , to give time for thorough thinking on effective ways of improving this situation . Surprisingly , on the second meeting , our number was higher than the number we usually have during rehearsal sessions . Basically , because the members appreciated the fact that their views are being sorted for and a major issue was on for discussion . Our discussion included question about how we can improve participation , upgrade our skills in singing , improve bond or interaction between members , increase membership of non - students and extra activities to make the choir a vibrant and attractive group . Insight : After this process we were able to gain innovative ideas to make the choir better . Ultimately , the fact that most members agreed to the use of duty roasters so that each member will have his or her turn to lead the choir in one activity or another . An idea we may not have considered if we had used guesses or assumptions . And also , the fact that we even held a meeting to seek their views helped to some extent in interaction and participation because members felt respected . Approach : We look forward to implementing ideas generated during the meeting gradually so the choir becomes better . We would also hold period meeting as such to assess growth and ways we can improve even more . We may consider mind mapping in our subsequent meetings we ascertain which style the members will be most comfortable with .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection- Learning Launch Challenge : Upon several observation , I realised the participation of most choir members in the role they play during church service is , that ’s the Church of Pentecost , is very low . Activeness is limited to a few choir members of which are mostly students thus in their absence , especially during school reopening , church services are badly affected . The choir is made up of 30 members with 15 being students and mostly during rehearsal , which is held every Saturday evening , we have an average of 13 members . We would like to find ways of improving our membership to involve members who are mostly available(non - students ) and also improve participation of members in church activities . Selection : We will be using the learning launch approach to resolve or gain more insight into this challenge . We did not want to make vague assumptions or guesses as to what the cause of the issue is and what will work for all . We wanted to solicit for different views as well as get each member involved in the decision - making process . We were not only interested in solving a supposed problem but importantly touching on the welfare of our choir members . Thus the reason behind choosing the learning launch approach . Application : For our first meeting which was during one of our rehearsal sessions , we did an open forum so members can voice out their problems regarding the choir and their role in the church . Almost all the members admitted to the fact that there is an issue and dominant of this was the low participation of members . On that common ground , we agreed on a second meeting which was held a week after , to give time for thorough thinking on effective ways of improving this situation . Surprisingly , on the second meeting , our number was higher than the number we usually have during rehearsal sessions . Basically , because the members appreciated the fact that their views are being sorted for and a major issue was on for discussion . Our discussion included question about how we can improve participation , upgrade our skills in singing , improve bond or interaction between members , increase membership of non - students and extra activities to make the choir a vibrant and attractive group . Insight : After this process we were able to gain innovative ideas to make the choir better . Ultimately , the fact that most members agreed to the use of duty roasters so that each member will have his or her turn to lead the choir in one activity or another . An idea we may not have considered if we had used guesses or assumptions . And also , the fact that we even held a meeting to seek their views helped to some extent in interaction and participation because members felt respected . Approach : We look forward to implementing ideas generated during the meeting gradually so the choir becomes better . We would also hold period meeting as such to assess growth and ways we can improve even more . We may consider mind mapping in our subsequent meetings we ascertain which style the members will be most comfortable with . ### Output:

18889

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Application of Mind Mapping tool in Automotive domain Challenge : Describe your challenge , including all relevant information . I work in an Automotive R&D company . Here I mainly work on creating engine control strategies or in other words I design how electronics integrate into our mechanical engine to make the engine more efficient . Recently I faced an issue , the ECU ( electronic control unit , it basically tells the engine how to operate ) was getting damaged each time I tried to start the vehicle . None of us in my team was able to figure out the reason why , since the entire system was very complicated and had a total of some 200 - 300 different variables involved . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . Since it was a very complex system and there were a lot of inter - dependencies between the influencing variables I decided to use the mind mapping tool to get the complete picture of the issue and finding it ’s root cause . Mind mapping is a highly effective and logical visual thinking tool which can be used to showcase very complicated data in a structured manner . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . Out of the total 200 - 300 variables involved I selected 25 most influencing variables and prepared a complete mind map capturing their inter - dependencies . I also made sure that no vital functionality of our engine was affected . The mind mapping tool was very effective for me as I was able to figure the exact route cause of the issue ( the fuel injector was drawing in too much current ) which was responsible for the damage to the ECU . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . Initially I thought the fault was from the electrical side . But after the completion of the mind map and the inferences that I derived from it , I found out that there was a mechanical issue with the fuel injector due to which it was drawing in too much current . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why . This was a very successful project and I was able to finish it very much before the deadline . So I found out that mind mapping gave me a very systematic & structured thinking approach . I was able to map and link together multiple variables to get an overview of my system which uncovered some important traits about my system which I did n’t even think of before .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Application of Mind Mapping tool in Automotive domain Challenge : Describe your challenge , including all relevant information . I work in an Automotive R&D company . Here I mainly work on creating engine control strategies or in other words I design how electronics integrate into our mechanical engine to make the engine more efficient . Recently I faced an issue , the ECU ( electronic control unit , it basically tells the engine how to operate ) was getting damaged each time I tried to start the vehicle . None of us in my team was able to figure out the reason why , since the entire system was very complicated and had a total of some 200 - 300 different variables involved . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . Since it was a very complex system and there were a lot of inter - dependencies between the influencing variables I decided to use the mind mapping tool to get the complete picture of the issue and finding it ’s root cause . Mind mapping is a highly effective and logical visual thinking tool which can be used to showcase very complicated data in a structured manner . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . Out of the total 200 - 300 variables involved I selected 25 most influencing variables and prepared a complete mind map capturing their inter - dependencies . I also made sure that no vital functionality of our engine was affected . The mind mapping tool was very effective for me as I was able to figure the exact route cause of the issue ( the fuel injector was drawing in too much current ) which was responsible for the damage to the ECU . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . Initially I thought the fault was from the electrical side . But after the completion of the mind map and the inferences that I derived from it , I found out that there was a mechanical issue with the fuel injector due to which it was drawing in too much current . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why . This was a very successful project and I was able to finish it very much before the deadline . So I found out that mind mapping gave me a very systematic & structured thinking approach . I was able to map and link together multiple variables to get an overview of my system which uncovered some important traits about my system which I did n’t even think of before . ### Output:

19141

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Learning Launch Challenge and Selection : I am closely related to a real estate company that ’s focusing on leasing of residential properties for short term and long term basis . As a marketing executive , we got a big challenge of more empty properties badly and required to rent as soon as possible . It was really tough to rent quickly because of the tough competition in the market . So our challenge was how to address this issue and come up with the best strategies to face the competition as well as attracting more clients to rent the properties . So the team decided to tackle this issue and to come up with new marketing experimentation that workout quickly . We decided to select the tool of design for innovation ‘ learning launch ’ to test some ideas and to find out which can be implemented for generating more rental . As we believe a learning launch is a carefully designed experiment or prototype designed to test the key underlying value- generating assumptions of a potential new - growth initiative . We worked as a team for a few days on an emergency basis and ended up testing two best ideas . Application : As part of our learning launch , we decided to test two ideas immediately . The main objectives of both ideas were to attract more customers and rent more properties . All ideas we generated based on the trend in the market and best effective from competitors . The first leaning launch was conducting an open house event for one week ; customers can visit the open house and sign the contract straightaway with 10 % off in the rental price . We advertised this through our social media platform . After testing for one week the result was not as we expected . It only attracted very limited customers and we can rent only a few units . So the team decided to launch second experimentation . It was a referral program , the application of this was through our existing tenant , and they can refer a new customer and get 15 days free stay after finishing their contract . We have given referral notice to all existing tenants and conveyed the benefits and value - added service of the referral program . It was really successful and we got more than the expected result . We generated more leads and got more new rental with a short period . All tenants tried to bring the clients and they became part of our marketing process . The best thing is it was really cost - effective and win - win strategy . Our turnaround of properties got less dramatically we assessed the experimentation was really successful . Insight : The insight we got from both learning launch was really helpful and we came to notice that testing different ideas in the market might get more results as well as we can find out which areas we have to focus on and which area we have to manage the budget . The insight we have gained through this tool and incorporate it in to future launch design . The tool helped us to focus on customer retention , generate more customers , and find out the best ways to make the marketing process more cost - effective . The attitude of learning overcame the stigma associated with success or failure , our team was really encouraged to understand the outcome , positive result , and correcting of bad strategies . Approach : Our approaches were based on problems and situations . We prioritize the learning launch tool as the first choice of selection in the future also because it can generate feedback and result as quickly as possible . We also motivated all departments with the tool and introduced the effectiveness of learning launch and how it solving a complex problem with strategic and cost - effective solutions . It was really a learning point throughout the implementation and execution of the leaning launch tool . Our future launch design will be based on the result we gained and insight we generated

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Learning Launch Challenge and Selection : I am closely related to a real estate company that ’s focusing on leasing of residential properties for short term and long term basis . As a marketing executive , we got a big challenge of more empty properties badly and required to rent as soon as possible . It was really tough to rent quickly because of the tough competition in the market . So our challenge was how to address this issue and come up with the best strategies to face the competition as well as attracting more clients to rent the properties . So the team decided to tackle this issue and to come up with new marketing experimentation that workout quickly . We decided to select the tool of design for innovation ‘ learning launch ’ to test some ideas and to find out which can be implemented for generating more rental . As we believe a learning launch is a carefully designed experiment or prototype designed to test the key underlying value- generating assumptions of a potential new - growth initiative . We worked as a team for a few days on an emergency basis and ended up testing two best ideas . Application : As part of our learning launch , we decided to test two ideas immediately . The main objectives of both ideas were to attract more customers and rent more properties . All ideas we generated based on the trend in the market and best effective from competitors . The first leaning launch was conducting an open house event for one week ; customers can visit the open house and sign the contract straightaway with 10 % off in the rental price . We advertised this through our social media platform . After testing for one week the result was not as we expected . It only attracted very limited customers and we can rent only a few units . So the team decided to launch second experimentation . It was a referral program , the application of this was through our existing tenant , and they can refer a new customer and get 15 days free stay after finishing their contract . We have given referral notice to all existing tenants and conveyed the benefits and value - added service of the referral program . It was really successful and we got more than the expected result . We generated more leads and got more new rental with a short period . All tenants tried to bring the clients and they became part of our marketing process . The best thing is it was really cost - effective and win - win strategy . Our turnaround of properties got less dramatically we assessed the experimentation was really successful . Insight : The insight we got from both learning launch was really helpful and we came to notice that testing different ideas in the market might get more results as well as we can find out which areas we have to focus on and which area we have to manage the budget . The insight we have gained through this tool and incorporate it in to future launch design . The tool helped us to focus on customer retention , generate more customers , and find out the best ways to make the marketing process more cost - effective . The attitude of learning overcame the stigma associated with success or failure , our team was really encouraged to understand the outcome , positive result , and correcting of bad strategies . Approach : Our approaches were based on problems and situations . We prioritize the learning launch tool as the first choice of selection in the future also because it can generate feedback and result as quickly as possible . We also motivated all departments with the tool and introduced the effectiveness of learning launch and how it solving a complex problem with strategic and cost - effective solutions . It was really a learning point throughout the implementation and execution of the leaning launch tool . Our future launch design will be based on the result we gained and insight we generated ### Output:

11829

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization Challenge I have interesting experience of visualization tool . Together with team we were working on task of metallurgical plant energy efficiency improving . Main challenges were creating a team from different departments ( other plants ) and focused , involved the members on solving so big task . At first the task was really huge ; we could n’t not understand scope of the problem and structuring approach for it . However , we had to show , that the energy was important part of future development of plant , because management did n’t pay significant attention on it ( main focus on productivity ) – so we had to change the management vision . The visualization helped us to initiate the process and provide plant management engagement ; determine high - level structure of solution and find interesting way for technical and organization problems . Selection & Application At first , we have to determine scope of problem and main causes . It was necessary for fully management engagement . For it our team used benchmarking results visualization . We prepared several slides and diagrams with situation consideration . It was new view for management , because they could n’t imagine , that the plant had so big gaps between average levels of energy consumption and actual plant consumption . Then the team showed the energy prices dynamic on simple graphs – so we presented our vision , however the visualization let us to shear it more efficiency . So , the management could see only numbers , however , during the presentation they saw full picture and get main idea . The presentation with simple graphs and diagrams helped us to initiate the project . Next step was solution structure . The scope was so huge , that trying to prepare detailed plan and schedule did n’t make a sense . In this case we decided to use fishbone diagram with main areas of solution finding . This step let us go step by step without spending a lot of time on administration . Each team member understood finding logic , map of solution and next big steps . We moved from hypothesis to hypothesis . So , we covered full problem structure and find several interesting technical and organization solution . Also , we used visual board with current status and process dynamic . It was efficiency for engagement , motivation and team contribution filling . On last stage of the project our team also used visualization tools – check list for operators ( everyone could understand efficiency regimes and operators ’ contribution in the future results – correct actions and behavior ) and posters , which described how the energy efficiency projects connected with ecological . Insight & Approach I was leading the projects , when I started to learn the course . One moment I find interesting idea , that result of our project could be considered like a product . Other words we helped to reduce energy consumption and to achieve new level of efficiency – it is also product . Before start we did n’t know what exactly would be the solution , we had to find and check different hypothesis , arranged interview with engineers and operators for more convenient solution finding . Because alignment of employee our results did n’t make a sense . The idea helped me to find new communication approach – it was easy to engage people in product development ; easy to understand the results like a product – better for team motivation . For same production processes very difficult to understand final point before deep analysis . And product approach helped us went to solution without specific details , we found the details step by step . One thing is required other approach . During solution finding we focused on fixed high - level structure . We were flexible with details and hypothesis , however was conservative with solution structure . So , our team could find more interesting ways and ideas , if the team was more open minded . We limited our vision , because the limitation was comfortable for process , but not efficiency for final results . Main lesson – to arrange flexible approach for main structure and detailed hypothesis ; find correct balance between project turbulence and team confidence .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization Challenge I have interesting experience of visualization tool . Together with team we were working on task of metallurgical plant energy efficiency improving . Main challenges were creating a team from different departments ( other plants ) and focused , involved the members on solving so big task . At first the task was really huge ; we could n’t not understand scope of the problem and structuring approach for it . However , we had to show , that the energy was important part of future development of plant , because management did n’t pay significant attention on it ( main focus on productivity ) – so we had to change the management vision . The visualization helped us to initiate the process and provide plant management engagement ; determine high - level structure of solution and find interesting way for technical and organization problems . Selection & Application At first , we have to determine scope of problem and main causes . It was necessary for fully management engagement . For it our team used benchmarking results visualization . We prepared several slides and diagrams with situation consideration . It was new view for management , because they could n’t imagine , that the plant had so big gaps between average levels of energy consumption and actual plant consumption . Then the team showed the energy prices dynamic on simple graphs – so we presented our vision , however the visualization let us to shear it more efficiency . So , the management could see only numbers , however , during the presentation they saw full picture and get main idea . The presentation with simple graphs and diagrams helped us to initiate the project . Next step was solution structure . The scope was so huge , that trying to prepare detailed plan and schedule did n’t make a sense . In this case we decided to use fishbone diagram with main areas of solution finding . This step let us go step by step without spending a lot of time on administration . Each team member understood finding logic , map of solution and next big steps . We moved from hypothesis to hypothesis . So , we covered full problem structure and find several interesting technical and organization solution . Also , we used visual board with current status and process dynamic . It was efficiency for engagement , motivation and team contribution filling . On last stage of the project our team also used visualization tools – check list for operators ( everyone could understand efficiency regimes and operators ’ contribution in the future results – correct actions and behavior ) and posters , which described how the energy efficiency projects connected with ecological . Insight & Approach I was leading the projects , when I started to learn the course . One moment I find interesting idea , that result of our project could be considered like a product . Other words we helped to reduce energy consumption and to achieve new level of efficiency – it is also product . Before start we did n’t know what exactly would be the solution , we had to find and check different hypothesis , arranged interview with engineers and operators for more convenient solution finding . Because alignment of employee our results did n’t make a sense . The idea helped me to find new communication approach – it was easy to engage people in product development ; easy to understand the results like a product – better for team motivation . For same production processes very difficult to understand final point before deep analysis . And product approach helped us went to solution without specific details , we found the details step by step . One thing is required other approach . During solution finding we focused on fixed high - level structure . We were flexible with details and hypothesis , however was conservative with solution structure . So , our team could find more interesting ways and ideas , if the team was more open minded . We limited our vision , because the limitation was comfortable for process , but not efficiency for final results . Main lesson – to arrange flexible approach for main structure and detailed hypothesis ; find correct balance between project turbulence and team confidence . ### Output:

17011

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection : Visualization Challenge Blue collar employees within our large organization have joined in partnership with the company in a concerted effort to address workplace health concerns for those same employees . This collaboration has been proven successful over the years and in time has grown to give rise to additional opportunities that enhance employee job skills , opportunities for education and further career development . The primary method to deliver communications , training and learning opportunities has been through a web site which , after many years , had grown increasingly stagnant . Employees were having difficulties finding the information they needed quickly and efficiently and training resources / delivery models were inconsistent . The site had become outdated and off the mark in our corporate brand visually and operationally . In a word , it was in need of an overhaul . Selection As a front - end web designer , Visualization has proved to be a valuable tool for me . I ’ve utilized it at various levels of the design process , from using it as a bridge to help resolve divergent viewpoints , to rough mockups that help validate a position supporting a particular design direction . Like Angela Meyer mentions in her video , we have found that the Visualization tool has a role to play in each phase of the design process . Application As a part of the discovery process and to better aid us in getting to the root of the need , we sent out a simple questionnaire to many of the employees who used the site regularly . We invited them , in their own words , to help shed light on a few simple questions . ( Two of the four questions and their answers are shown below ): ( 1 ) What do you believe are the top three reasons people visit the web site ? a. Show reimbursement b. Education / career explore c. Contacts , location , organization ( 2 ) What would cause people come to the site and visit it more often ? a. Education b. Career advising c. Career advancement Because of this particular approach , there was a risk that our response rate would be very low . In fact , it turned out that our response rate was much greater than what we ’d anticipated , both in number of responses and in the quality of advice we received . It reflected a personal ownership to these Company initiatives ; something they believed in and took seriously – they wanted this effort to succeed . From this exercise , we were able to gain a better understanding of their mindset and what was important to them . Being empathetic to their needs set the tone for us to embark on our journey together towards an optimal solution . We began prototyping using simple primitive wireframes that promoted a higher visibility for reimbursements . The ability for reimbursement was frequently identified as a key element as it was presently buried in the current site . Employees would be reimbursed for safety shoes and there was a process which needed to be followed . On our home page wireframe , we promoted the reimbursement element front and center in addition to being accessible from a dropdown menu . We learned that consistency in the way education/ training was accessed was among the most important reason people visited the site . Through our site audit , we discovered a significant inconsistency in the way training / learning was presented in both the health portion and the career development portion of the web site . After reviewing the training modules and identifying consistent patterns we noticed in all of them , we were able to craft a common template in our concept primitives that included all the key elements and framing of information . We proposed a common approach to all relevant training . Insight The site audit , ensured the end user was a part of the reformulation process in the early stages of redesign and allowed empathy towards their needs , desires and concerns . It gave us a strong position in orienting them towards the most effective , beneficial , and usable web presence for their engagement and learning needs . We reviewed our concepts and wireframe with the business partner and were in agreement to begin development of the visual composites . This work is presently in progress , so we will continue to employ the Visualization tool in every aspect of the design process as appropriate . Applying the Visualization tool has led us to the position of a strong wireframe concept , one that we will build upon and develop . Approach We have been successful so far applying the Visualization tool to construct a viable and solid wireframe of the redesigned web presence , but in retrospect , had we initially met with a handful of employees as a sampling , and used the questionnaire as a companion for the body of users who engage the site , we might have gained an even greater understanding into the nuances of the user ’s needs .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection : Visualization Challenge Blue collar employees within our large organization have joined in partnership with the company in a concerted effort to address workplace health concerns for those same employees . This collaboration has been proven successful over the years and in time has grown to give rise to additional opportunities that enhance employee job skills , opportunities for education and further career development . The primary method to deliver communications , training and learning opportunities has been through a web site which , after many years , had grown increasingly stagnant . Employees were having difficulties finding the information they needed quickly and efficiently and training resources / delivery models were inconsistent . The site had become outdated and off the mark in our corporate brand visually and operationally . In a word , it was in need of an overhaul . Selection As a front - end web designer , Visualization has proved to be a valuable tool for me . I ’ve utilized it at various levels of the design process , from using it as a bridge to help resolve divergent viewpoints , to rough mockups that help validate a position supporting a particular design direction . Like Angela Meyer mentions in her video , we have found that the Visualization tool has a role to play in each phase of the design process . Application As a part of the discovery process and to better aid us in getting to the root of the need , we sent out a simple questionnaire to many of the employees who used the site regularly . We invited them , in their own words , to help shed light on a few simple questions . ( Two of the four questions and their answers are shown below ): ( 1 ) What do you believe are the top three reasons people visit the web site ? a. Show reimbursement b. Education / career explore c. Contacts , location , organization ( 2 ) What would cause people come to the site and visit it more often ? a. Education b. Career advising c. Career advancement Because of this particular approach , there was a risk that our response rate would be very low . In fact , it turned out that our response rate was much greater than what we ’d anticipated , both in number of responses and in the quality of advice we received . It reflected a personal ownership to these Company initiatives ; something they believed in and took seriously – they wanted this effort to succeed . From this exercise , we were able to gain a better understanding of their mindset and what was important to them . Being empathetic to their needs set the tone for us to embark on our journey together towards an optimal solution . We began prototyping using simple primitive wireframes that promoted a higher visibility for reimbursements . The ability for reimbursement was frequently identified as a key element as it was presently buried in the current site . Employees would be reimbursed for safety shoes and there was a process which needed to be followed . On our home page wireframe , we promoted the reimbursement element front and center in addition to being accessible from a dropdown menu . We learned that consistency in the way education/ training was accessed was among the most important reason people visited the site . Through our site audit , we discovered a significant inconsistency in the way training / learning was presented in both the health portion and the career development portion of the web site . After reviewing the training modules and identifying consistent patterns we noticed in all of them , we were able to craft a common template in our concept primitives that included all the key elements and framing of information . We proposed a common approach to all relevant training . Insight The site audit , ensured the end user was a part of the reformulation process in the early stages of redesign and allowed empathy towards their needs , desires and concerns . It gave us a strong position in orienting them towards the most effective , beneficial , and usable web presence for their engagement and learning needs . We reviewed our concepts and wireframe with the business partner and were in agreement to begin development of the visual composites . This work is presently in progress , so we will continue to employ the Visualization tool in every aspect of the design process as appropriate . Applying the Visualization tool has led us to the position of a strong wireframe concept , one that we will build upon and develop . Approach We have been successful so far applying the Visualization tool to construct a viable and solid wireframe of the redesigned web presence , but in retrospect , had we initially met with a handful of employees as a sampling , and used the questionnaire as a companion for the body of users who engage the site , we might have gained an even greater understanding into the nuances of the user ’s needs . ### Output:

19511

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Grabbing New Starter Market in Bangladesh Using Storytelling Challenge & Selection Bangladesh is a developing country with lots of population . The GDP is rising and also the per capita income . People are having a high lifestyle in Dhaka city . The food market has changed and it became a lifestyle . Under my supervision , I launched Premium Experience Starters from Alpha Catering . We were the first company to launch such food items and we faced a new challenge to sell it to customers who never saw such one bite finger foods . For doing that , I choose Storytelling . My clients are basically concerned about their name and fame . When they host a party , they make sure that it becomes the talk of the town . To make them understand that people will love the décor of the food along with the taste , I designed the storytelling tools for my company . Application I designed my meeting documents using the pictures of foods and some imaginary characters who were benefited by the purchase decision they did for their house / corporate parties . The stories represented a corporate whose boss was happy after the party due to the exceptional foods presented at the party . There was also a story about a wedding which remained the talk of the town by the exceptional presentation of the foods which no one ever did in Dhaka City before . The stories were presented at the beginning and then the menu at the end . Such stories helped me to create a rapport with my clients . They also shared their viewpoints after listening to the stories I present . My main goal is to convince them for a demo . These demo is the main attraction for a happy ending of a story . The presentation and taste of the demo help me to close the sale . The price never ever mattered after such storytelling approaches . Insight & Approach The first communication medium for storytelling to my clients is email . Till now I got 96 % positive response from this part . Then I set a face to face meeting where I can present my story physically . Here I get insights about customers ’ perception . I continuously keep changing my approach by getting these insights from customers during my meetings . This course also helped me to look into this storytelling in a new way . My preparation for next meeting will be much better and policies will be stronger . The conversion rate will be increased too . Storytelling does n’t end after closing the sale . I also keep in touch with the customers and get feedbacks . These feedbacks are added to my stories where I use real facts , data and insights .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Grabbing New Starter Market in Bangladesh Using Storytelling Challenge & Selection Bangladesh is a developing country with lots of population . The GDP is rising and also the per capita income . People are having a high lifestyle in Dhaka city . The food market has changed and it became a lifestyle . Under my supervision , I launched Premium Experience Starters from Alpha Catering . We were the first company to launch such food items and we faced a new challenge to sell it to customers who never saw such one bite finger foods . For doing that , I choose Storytelling . My clients are basically concerned about their name and fame . When they host a party , they make sure that it becomes the talk of the town . To make them understand that people will love the décor of the food along with the taste , I designed the storytelling tools for my company . Application I designed my meeting documents using the pictures of foods and some imaginary characters who were benefited by the purchase decision they did for their house / corporate parties . The stories represented a corporate whose boss was happy after the party due to the exceptional foods presented at the party . There was also a story about a wedding which remained the talk of the town by the exceptional presentation of the foods which no one ever did in Dhaka City before . The stories were presented at the beginning and then the menu at the end . Such stories helped me to create a rapport with my clients . They also shared their viewpoints after listening to the stories I present . My main goal is to convince them for a demo . These demo is the main attraction for a happy ending of a story . The presentation and taste of the demo help me to close the sale . The price never ever mattered after such storytelling approaches . Insight & Approach The first communication medium for storytelling to my clients is email . Till now I got 96 % positive response from this part . Then I set a face to face meeting where I can present my story physically . Here I get insights about customers ’ perception . I continuously keep changing my approach by getting these insights from customers during my meetings . This course also helped me to look into this storytelling in a new way . My preparation for next meeting will be much better and policies will be stronger . The conversion rate will be increased too . Storytelling does n’t end after closing the sale . I also keep in touch with the customers and get feedbacks . These feedbacks are added to my stories where I use real facts , data and insights . ### Output:

10686

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

DESIGN OF A SOCIAL ENTREPRENEURSHIP : REFLECTION CHALLENGE : The challenge is to implement a social entrepreneurship that offers better job opportunities . Activities to increase people 's interest in contributing more to an undertaking of this kind . Spending on unsustainable products and inadequate campaign marketing budgets are a problem . The project is limited in resources , that is , budget and employee time . Social entrepreneurship is basically a non - profit business that seeks to provide a solution to a community problem . We will focus on trying to discover what the members of a social enterprise have as their objective . SELECTION : We have gone various activities such as the search for social value and its sustainable development goals . Design thinking tools , so we 're ready to try the learning launch tool . Generally speaking , the learning launch is an experiment intended to quickly test an idea and a prototype . A prototype in a social enterprise is to find 1 Mission , 2Vision , 3Impact . APPLICATION : For our first learning launch , we focused on the structure of company B. In particular , we wanted to see if we could implement more than three sustainable development goals , projects , and processes to adapt project management methods . We have as an example the Ballon company that uses 5 sustainable development objectives : 1 . End of poverty 2 . Quality education 3 . Gender equality 4 . Reduction of inequalities 5 . Sustainable cities and communities This is why for the design of a sustainable business model in a " company b " our work challenge is reflected in the implementation of these objectives . We carry out research and training to better understand the subject . Then , courses about what a social entrepreneurship is , to structure our tasks and processes in a more agile way . These two sessions occurred within 4 weeks . We hoped to produce a document with a clear description of our new developments . For our second learning release , we focused on gaining clarity about our exploration techniques . This tested our assumption that our prioritization of techniques is in observation , but we realized that it was the root cause of our challenge of creating a social enterprise . Our team completed an anonymous survey . In addition , to help us with the Guided Visit technique , a tool learned in the entrepreneurship course ; The surveys included questions about the problem definition , potential beneficiaries , and feelings about the change , and were conducted within 5 days . INSIGHT : By applying the learning release tool , we identified our assumptions and designed releases to test these assumptions about how to suggest being a nonprofit . In addition , we think about the anticipated results , hoping to find that a more streamlined approach would improve the way we view specialized consumer companies , and that both our team and key stakeholders would be quite open to the new way of investing in a good . Social . Our actual results were slightly different from what we anticipated : While we were open to prioritizing business modeling in a social enterprise , key sustainability stakeholders had questions about capital for company design , among others . In the future , we hope to improve and design a prototype with all the key parts . APPROACH : Since we 've been through various design thinking tools and activities already and are at this stage in the timeline , the learning launch is the right tool . As previously mentioned , our team needs to review the information gained from our first two releases and incorporate this information into future launch designs . Future launch designs should reflect the information gained , the progress made , and approach a compelling solution ready for full deployment .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: DESIGN OF A SOCIAL ENTREPRENEURSHIP : REFLECTION CHALLENGE : The challenge is to implement a social entrepreneurship that offers better job opportunities . Activities to increase people 's interest in contributing more to an undertaking of this kind . Spending on unsustainable products and inadequate campaign marketing budgets are a problem . The project is limited in resources , that is , budget and employee time . Social entrepreneurship is basically a non - profit business that seeks to provide a solution to a community problem . We will focus on trying to discover what the members of a social enterprise have as their objective . SELECTION : We have gone various activities such as the search for social value and its sustainable development goals . Design thinking tools , so we 're ready to try the learning launch tool . Generally speaking , the learning launch is an experiment intended to quickly test an idea and a prototype . A prototype in a social enterprise is to find 1 Mission , 2Vision , 3Impact . APPLICATION : For our first learning launch , we focused on the structure of company B. In particular , we wanted to see if we could implement more than three sustainable development goals , projects , and processes to adapt project management methods . We have as an example the Ballon company that uses 5 sustainable development objectives : 1 . End of poverty 2 . Quality education 3 . Gender equality 4 . Reduction of inequalities 5 . Sustainable cities and communities This is why for the design of a sustainable business model in a " company b " our work challenge is reflected in the implementation of these objectives . We carry out research and training to better understand the subject . Then , courses about what a social entrepreneurship is , to structure our tasks and processes in a more agile way . These two sessions occurred within 4 weeks . We hoped to produce a document with a clear description of our new developments . For our second learning release , we focused on gaining clarity about our exploration techniques . This tested our assumption that our prioritization of techniques is in observation , but we realized that it was the root cause of our challenge of creating a social enterprise . Our team completed an anonymous survey . In addition , to help us with the Guided Visit technique , a tool learned in the entrepreneurship course ; The surveys included questions about the problem definition , potential beneficiaries , and feelings about the change , and were conducted within 5 days . INSIGHT : By applying the learning release tool , we identified our assumptions and designed releases to test these assumptions about how to suggest being a nonprofit . In addition , we think about the anticipated results , hoping to find that a more streamlined approach would improve the way we view specialized consumer companies , and that both our team and key stakeholders would be quite open to the new way of investing in a good . Social . Our actual results were slightly different from what we anticipated : While we were open to prioritizing business modeling in a social enterprise , key sustainability stakeholders had questions about capital for company design , among others . In the future , we hope to improve and design a prototype with all the key parts . APPROACH : Since we 've been through various design thinking tools and activities already and are at this stage in the timeline , the learning launch is the right tool . As previously mentioned , our team needs to review the information gained from our first two releases and incorporate this information into future launch designs . Future launch designs should reflect the information gained , the progress made , and approach a compelling solution ready for full deployment . ### Output:

10787

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

LEARNING LAUNCH Challenge With a friend we want to create an enterprise with which people can automatically create custom - made legal documents they need to create a company , as we consider that the preparation of these documents is expensive and slow or of low quality . To know the importance that this idea can have in our potential target audience , we seek to be allowed in a business incubator , to know how entrepreneurs work , what they want to start a new business , verify how they approach the legal requirements and what need they feel as priority . This part of the project should not take a maximum of 2 weeks . We will focus on trying to discover who our target audience will be , their needs and entities with which they interact . Selection We have studied the design thinking methodology , so we believe that we can apply the learning launch strategy , where we will validate our idea and the first prototype created . Application To verify the need , we asked the entrepreneurs a series of questions : What documents do you consider important when formalizing the company ? How do you get the documents to formalize the company ? What experience have I had in that process ? What had you found difficult about that subject ? How would you solve problems between partners ? With this we sought to test or rule out the assumption that these documents are either expensive and time - consuming or of poor quality . Subsequently , in the second and third iterations , we seek through surveys to receive the greatest number of comments and suggestions about the product presented , in order to improve the experience and meet the expectations of potential customers . This second stage lasted 2 more weeks . View With the first learning launch , our assumptions that the production of documents to formalize the companies is expensive and slow or of low quality was confirmed . In the second and third learning releases , we improved the user experience with our automated document prototype . Focus We consider that the tool used was the correct one . the fourth and final release should take into account the results obtained from previous learning releases . I offer excuses for any grammatical problem , as I do not speak English

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: LEARNING LAUNCH Challenge With a friend we want to create an enterprise with which people can automatically create custom - made legal documents they need to create a company , as we consider that the preparation of these documents is expensive and slow or of low quality . To know the importance that this idea can have in our potential target audience , we seek to be allowed in a business incubator , to know how entrepreneurs work , what they want to start a new business , verify how they approach the legal requirements and what need they feel as priority . This part of the project should not take a maximum of 2 weeks . We will focus on trying to discover who our target audience will be , their needs and entities with which they interact . Selection We have studied the design thinking methodology , so we believe that we can apply the learning launch strategy , where we will validate our idea and the first prototype created . Application To verify the need , we asked the entrepreneurs a series of questions : What documents do you consider important when formalizing the company ? How do you get the documents to formalize the company ? What experience have I had in that process ? What had you found difficult about that subject ? How would you solve problems between partners ? With this we sought to test or rule out the assumption that these documents are either expensive and time - consuming or of poor quality . Subsequently , in the second and third iterations , we seek through surveys to receive the greatest number of comments and suggestions about the product presented , in order to improve the experience and meet the expectations of potential customers . This second stage lasted 2 more weeks . View With the first learning launch , our assumptions that the production of documents to formalize the companies is expensive and slow or of low quality was confirmed . In the second and third learning releases , we improved the user experience with our automated document prototype . Focus We consider that the tool used was the correct one . the fourth and final release should take into account the results obtained from previous learning releases . I offer excuses for any grammatical problem , as I do not speak English ### Output:

21652

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Pankaj Sahu Challenge : I am working with a diverse Team of Sales executives , TSM ’s and ZSM ’s , challenge is to make them go for common goal of winning in 4 G space with standardization of approach and way of working . Also to motivate them to give their best in a very dynamic and competitive environment . Selection : I co created a plan With my Team using Mix of Mind Mapping and Visualization Tool , Selection of tools done on basis of diversified needs of individuals involved in this Exercise also a Vision of Common goal was required to Win in market place Application : I first divided team members into existing plots of Urban and Rural Team members including my FSE ’s . I had one on one interviews with different segment of Teams located at various locations of my geography . I collated this Data and plotted on What is , What if , What WOW and What Works Grid . Sample Questionnaire : 1 . What Excites you the most When you start your day 2 . What ’s your professional goal 3 . How do you motivate your team / Retailers 4 . What ’s the Goal you are driving 5 . What puts you on Off Mode . After collation of this data and mapping the mind thoughts of different stake holders , I was ready with various personas to deal with and can plan my way forward on leading them towards common goal . During these interviews I was using projective techniques also to bring the interviewee towards our vision . Once Done with individual mind mapping , I called for a general meeting to address them in a group and then basis various stake holders needs gave them vision which was easy to understand , Simple , and excited them , For eg if a common goal was achieved our Incentive , growth in the organisation and achiever ’s Club will get qualified . This Visualisation of Success on a common platform enabled us to make team drive our Vision . Insight : Mind Mapping Tool bought lot many insights to deal with team according to their customized needs and emotions . Basis Which formulation of plan was Easy and also visualisation of Goal was smooth as the content was planned according to employee ’s requirement . Approach : I may go for Similar Tool in future during Appraisal and Performance assessment Cycle as it helps us to deal with different emotions and gives us a set format to co cerate and visualise our mission .

EMAIL: ID_NUM: NAME_STUDENT: Pankaj Sahu PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Pankaj Sahu Challenge : I am working with a diverse Team of Sales executives , TSM ’s and ZSM ’s , challenge is to make them go for common goal of winning in 4 G space with standardization of approach and way of working . Also to motivate them to give their best in a very dynamic and competitive environment . Selection : I co created a plan With my Team using Mix of Mind Mapping and Visualization Tool , Selection of tools done on basis of diversified needs of individuals involved in this Exercise also a Vision of Common goal was required to Win in market place Application : I first divided team members into existing plots of Urban and Rural Team members including my FSE ’s . I had one on one interviews with different segment of Teams located at various locations of my geography . I collated this Data and plotted on What is , What if , What WOW and What Works Grid . Sample Questionnaire : 1 . What Excites you the most When you start your day 2 . What ’s your professional goal 3 . How do you motivate your team / Retailers 4 . What ’s the Goal you are driving 5 . What puts you on Off Mode . After collation of this data and mapping the mind thoughts of different stake holders , I was ready with various personas to deal with and can plan my way forward on leading them towards common goal . During these interviews I was using projective techniques also to bring the interviewee towards our vision . Once Done with individual mind mapping , I called for a general meeting to address them in a group and then basis various stake holders needs gave them vision which was easy to understand , Simple , and excited them , For eg if a common goal was achieved our Incentive , growth in the organisation and achiever ’s Club will get qualified . This Visualisation of Success on a common platform enabled us to make team drive our Vision . Insight : Mind Mapping Tool bought lot many insights to deal with team according to their customized needs and emotions . Basis Which formulation of plan was Easy and also visualisation of Goal was smooth as the content was planned according to employee ’s requirement . Approach : I may go for Similar Tool in future during Appraisal and Performance assessment Cycle as it helps us to deal with different emotions and gives us a set format to co cerate and visualise our mission . ### Output:

3995

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Digital logic circuits are the basic building blocks of modern computers . To understand the working of computers , one needs to know how numbers are represented and processed using digital logic circuits . This course first teaches number representation in computers and Boolean algebra . After covering minimization of expressions and basic logic gates , the design of combinational and sequential circuits that perform a specific function are discussed . The aim of the course is to provide the student with an understanding of how data is represented and processed at the hardware level . This course acts as a foundation for a course on Computer Architecture and Organization . For example , computer A can communicate with computer C by using TELNET . At the same time , computer A communicates with computer B by using the File Transfer Protocol ( FTP ) . For these processes to receive data simultaneously , we need a method to label the different processes . In other words , they need addresses . In the TCP / IP architecture , the label assigned to a process is called a port address . A port address in TCP / IP is 16 bits in length . TOPICS ​to be covered : Introduction Design Thinking for agile software development Design Thinking in Business process model Virtual collaboration Multi - user and Multi account interaction Need for communication TILES toolkit Cloud implementation To familiarize product design process ​To introduce the basics of design thinking ​To bring awareness on idea generation ​To familiarize the role of design thinking in services design innovate new methods in product development(L6 ) ​apply Design Thinking in developing the new designs(L3 ) ​select ideas from ideation methods in new product development(L5 ) ​use Design Thinking in developing software products(L3 ) ​apply principles of Design Thinking in service design(L3 )

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Digital logic circuits are the basic building blocks of modern computers . To understand the working of computers , one needs to know how numbers are represented and processed using digital logic circuits . This course first teaches number representation in computers and Boolean algebra . After covering minimization of expressions and basic logic gates , the design of combinational and sequential circuits that perform a specific function are discussed . The aim of the course is to provide the student with an understanding of how data is represented and processed at the hardware level . This course acts as a foundation for a course on Computer Architecture and Organization . For example , computer A can communicate with computer C by using TELNET . At the same time , computer A communicates with computer B by using the File Transfer Protocol ( FTP ) . For these processes to receive data simultaneously , we need a method to label the different processes . In other words , they need addresses . In the TCP / IP architecture , the label assigned to a process is called a port address . A port address in TCP / IP is 16 bits in length . TOPICS ​to be covered : Introduction Design Thinking for agile software development Design Thinking in Business process model Virtual collaboration Multi - user and Multi account interaction Need for communication TILES toolkit Cloud implementation To familiarize product design process ​To introduce the basics of design thinking ​To bring awareness on idea generation ​To familiarize the role of design thinking in services design innovate new methods in product development(L6 ) ​apply Design Thinking in developing the new designs(L3 ) ​select ideas from ideation methods in new product development(L5 ) ​use Design Thinking in developing software products(L3 ) ​apply principles of Design Thinking in service design(L3 ) ### Output:

21021

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

CHALLENGE In the Company I work for , there is a division that sells chemical products for agriculture , and I was assigned to one of their projects . The final clients or users of this project are farmers and people directly related to the agriculture who has a great knowledge but a limited vocabulary . They are people who daily deal with new technologies and complex products in their jobs , but have a simple life . This people can keep a lot of information in their minds , but have difficulty to use computers and technological tools . They are tough facing natural dangers in their fields , but are very vulnerable when negotiating with banks , buyers or any other entity that they need to deal with . For my company is very important that they understand we are a partner , have same interests and that they can see in us a powerful tool for them to grow up as a farmer and as a company that needs earnings from their products . We need to understand them a have empathy with them and their ways of life . We need them to see us as a friend at work . SELECTION In order to have an emotional connection with our clients , I selected the tool Storytelling to be use in interviews with the farmers . I believed our clients have always trusted in our company because of the several years of experience , the good results and the good image it has have . ( see minute 0:57 of video Storytelling Tool from Week 2 ) . Taking into account the limits farmers have in their work , described in the first paragraph , I thought that using Storytelling was the best way to achieve that our company and clients understand each other and have the best feedback from them as well . Our company could share knowledge , experience , good practices and got a win - win relationship with the farmers . APPLICATION The project I was assigned to , had the main objective of collecting all possible information related to personal data , properties , products , tools , methodologies , work calendars , and all other information related to their daily tasks . But we needed to digitalize the information and kept a digital channel with the farmer in order to share and update the information every day . Since most of them did n’t have the necessary skills to manage technological devices we needed to use at that time , we first of all , told them our own stories and examples of overcoming . At the end , the sales representatives I chose to do the interviews are agronomists who were born in farmers and somehow had the same limits they have now . As a second step , our sales representatives gave them training in the use of devices using the language they got used to it , with simple vocabulary , face to face , in their own environment . ( see minute 5:00 of video Storytelling Tool from Week 2 ) . One of things we did n’t do it right , was a few wrong assumptions we defined before the interviews . For example , that every client had at least a cellphone ( even that it is n’t a smartphone ) , and that they always carried it with them . An important amount of clients did n’t have any mobile at all , and those who had one , they used it once in the morning and once at night . We also thought they have enough time to talk with our sales representatives and let them tell their stories , give us a feedback and take notes of the entire interview . INSIGHT Based on the experience from the application of the tool , I improved my way of start a connection with the final user ( or audience ) of a project in the initial phase . I also learn about the needs of the clients and how to mitigate the gaps in communication and getting empathy with the customers . Through the using of Storytelling in the interviews , we gained their trust and consequently , a wider and sincere feedback from them . By let them know we also have to face obstacles in our daily work , they felt comfortable in the interviews and gave us all the information we need in order to help them to face these barriers , and they are now interested in modernize some of their tools . Now I am 100 % sure that Storytelling is an effective tool for the good relationship between company and farmers . APPROACH From the lessons learned documentation I did in this project , I have a better understanding of the Storytelling tool and how to apply it . I know now that , before planning the interviews , I must do a better research and learn about the people who will be related to the project and will be interviewed . I learned that I have to tune up a little more the list of assumptions . For next challenges with a similar audience target , I will use the tool “ Storytelling ” since the very beginning , because I have better skills in having attention from the audience . Other thing I will avoid is to let some managers and stakeholders out of the tool scope , in other words , I will involve them in the planning of the stories to tell , I will let them to share their stories too , because that is best way to make a strong connection between all the project members and final users .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: CHALLENGE In the Company I work for , there is a division that sells chemical products for agriculture , and I was assigned to one of their projects . The final clients or users of this project are farmers and people directly related to the agriculture who has a great knowledge but a limited vocabulary . They are people who daily deal with new technologies and complex products in their jobs , but have a simple life . This people can keep a lot of information in their minds , but have difficulty to use computers and technological tools . They are tough facing natural dangers in their fields , but are very vulnerable when negotiating with banks , buyers or any other entity that they need to deal with . For my company is very important that they understand we are a partner , have same interests and that they can see in us a powerful tool for them to grow up as a farmer and as a company that needs earnings from their products . We need to understand them a have empathy with them and their ways of life . We need them to see us as a friend at work . SELECTION In order to have an emotional connection with our clients , I selected the tool Storytelling to be use in interviews with the farmers . I believed our clients have always trusted in our company because of the several years of experience , the good results and the good image it has have . ( see minute 0:57 of video Storytelling Tool from Week 2 ) . Taking into account the limits farmers have in their work , described in the first paragraph , I thought that using Storytelling was the best way to achieve that our company and clients understand each other and have the best feedback from them as well . Our company could share knowledge , experience , good practices and got a win - win relationship with the farmers . APPLICATION The project I was assigned to , had the main objective of collecting all possible information related to personal data , properties , products , tools , methodologies , work calendars , and all other information related to their daily tasks . But we needed to digitalize the information and kept a digital channel with the farmer in order to share and update the information every day . Since most of them did n’t have the necessary skills to manage technological devices we needed to use at that time , we first of all , told them our own stories and examples of overcoming . At the end , the sales representatives I chose to do the interviews are agronomists who were born in farmers and somehow had the same limits they have now . As a second step , our sales representatives gave them training in the use of devices using the language they got used to it , with simple vocabulary , face to face , in their own environment . ( see minute 5:00 of video Storytelling Tool from Week 2 ) . One of things we did n’t do it right , was a few wrong assumptions we defined before the interviews . For example , that every client had at least a cellphone ( even that it is n’t a smartphone ) , and that they always carried it with them . An important amount of clients did n’t have any mobile at all , and those who had one , they used it once in the morning and once at night . We also thought they have enough time to talk with our sales representatives and let them tell their stories , give us a feedback and take notes of the entire interview . INSIGHT Based on the experience from the application of the tool , I improved my way of start a connection with the final user ( or audience ) of a project in the initial phase . I also learn about the needs of the clients and how to mitigate the gaps in communication and getting empathy with the customers . Through the using of Storytelling in the interviews , we gained their trust and consequently , a wider and sincere feedback from them . By let them know we also have to face obstacles in our daily work , they felt comfortable in the interviews and gave us all the information we need in order to help them to face these barriers , and they are now interested in modernize some of their tools . Now I am 100 % sure that Storytelling is an effective tool for the good relationship between company and farmers . APPROACH From the lessons learned documentation I did in this project , I have a better understanding of the Storytelling tool and how to apply it . I know now that , before planning the interviews , I must do a better research and learn about the people who will be related to the project and will be interviewed . I learned that I have to tune up a little more the list of assumptions . For next challenges with a similar audience target , I will use the tool “ Storytelling ” since the very beginning , because I have better skills in having attention from the audience . Other thing I will avoid is to let some managers and stakeholders out of the tool scope , in other words , I will involve them in the planning of the stories to tell , I will let them to share their stories too , because that is best way to make a strong connection between all the project members and final users . ### Output:

13437

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection Storytelling is a tool to use in order to share stories . Not only children have an innate love of stories but also adults can be deeply influenced by them . Stories sometimes can create magic and can teach us lots of things about our lives . Storytelling is a way for some people to understand , respect and appreciate cultures , and create a positive thinking to people from different countries and religions . For all these reasons , I am keen on telling and sharing stories from my everyday life at work in order to use their meaning as feedback , find solutions and overcome problems that may appear at work . Especially stories that their protagonists are everyday people or people with special needs because at work we take into account every individual as unique . Application I would like to share a special story . A few weeks ago , I attended church services and I realized that something different happened that Sunday . The church was full but that was a bit strange because it was not a special day but just a typical Sunday . Next to the chanter there was a man who used figures to convey the church service to the people . I wondered why he did that and soon I was informed that among the crowd there lots of deaf people that were attending the church service . I tried to find more and I learnt that once a month there is a special church service for deaf people . When the church finished its service , all these people gathered to the yard of the church and some people who are responsible for the church offered them some refreshment . In that way these people had the chance to socialize with other and feel part of the community . I observed that they were really happy and amused as they could communicate with everyone with the aid of the man who knew signing . Moreover , I had the chance to speak with some deaf people with the aid of this man and from our conversation I realized that actually they had a good time and I understood that this event that is held once a month in the church it was really important for them . Then , because of the fact that the company that I work occupies with Corporate Social Responsibility actions , I started thinking if this story may have a positive impact on work . Insight Next day when I went to the office , I shared this story with my colleagues who were unaware that this could happen and we wondered if this could be applied to our work . As they were excited , we altogether started to think if we could give a special treatment to disabled people . In fact , I think that I achieved to raise their awareness on a sensitive issue . Approach As soon as we agreed to take action , we had a meeting with our department ’s manager in order to approve our suggestions . After we got the approval , we shared responsibilities how we could work on that field . For start , we decided to focus on deaf people and if we succeeded , we could broaden our services to other people with special needs . The first idea was to contact with the church to find this man in order to communicate with him to find out if he could cooperate with us . In parallel , a colleague of mine , to whom this story really touched her , proposed to search if she could have some specific training and learns signing . That way we could arrange specific hours and dates per month to serve deaf people and that it could be available on the site of our company so that everyone who is interested in this information to be able to be informed . We thought that would be appreciated by deaf people as they knew that they could communicate on their own language with our company . In that way , they will have the opportunity to gather any questions about our products and these can be discussed and answered on these specific days . Consequently , they would be treated equally as the other customers . Thus , we took action immediately and we hope to make our idea a reality .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection Storytelling is a tool to use in order to share stories . Not only children have an innate love of stories but also adults can be deeply influenced by them . Stories sometimes can create magic and can teach us lots of things about our lives . Storytelling is a way for some people to understand , respect and appreciate cultures , and create a positive thinking to people from different countries and religions . For all these reasons , I am keen on telling and sharing stories from my everyday life at work in order to use their meaning as feedback , find solutions and overcome problems that may appear at work . Especially stories that their protagonists are everyday people or people with special needs because at work we take into account every individual as unique . Application I would like to share a special story . A few weeks ago , I attended church services and I realized that something different happened that Sunday . The church was full but that was a bit strange because it was not a special day but just a typical Sunday . Next to the chanter there was a man who used figures to convey the church service to the people . I wondered why he did that and soon I was informed that among the crowd there lots of deaf people that were attending the church service . I tried to find more and I learnt that once a month there is a special church service for deaf people . When the church finished its service , all these people gathered to the yard of the church and some people who are responsible for the church offered them some refreshment . In that way these people had the chance to socialize with other and feel part of the community . I observed that they were really happy and amused as they could communicate with everyone with the aid of the man who knew signing . Moreover , I had the chance to speak with some deaf people with the aid of this man and from our conversation I realized that actually they had a good time and I understood that this event that is held once a month in the church it was really important for them . Then , because of the fact that the company that I work occupies with Corporate Social Responsibility actions , I started thinking if this story may have a positive impact on work . Insight Next day when I went to the office , I shared this story with my colleagues who were unaware that this could happen and we wondered if this could be applied to our work . As they were excited , we altogether started to think if we could give a special treatment to disabled people . In fact , I think that I achieved to raise their awareness on a sensitive issue . Approach As soon as we agreed to take action , we had a meeting with our department ’s manager in order to approve our suggestions . After we got the approval , we shared responsibilities how we could work on that field . For start , we decided to focus on deaf people and if we succeeded , we could broaden our services to other people with special needs . The first idea was to contact with the church to find this man in order to communicate with him to find out if he could cooperate with us . In parallel , a colleague of mine , to whom this story really touched her , proposed to search if she could have some specific training and learns signing . That way we could arrange specific hours and dates per month to serve deaf people and that it could be available on the site of our company so that everyone who is interested in this information to be able to be informed . We thought that would be appreciated by deaf people as they knew that they could communicate on their own language with our company . In that way , they will have the opportunity to gather any questions about our products and these can be discussed and answered on these specific days . Consequently , they would be treated equally as the other customers . Thus , we took action immediately and we hope to make our idea a reality . ### Output:

11041

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Mind Mapping Challenge I am member of my organization ’s Marketing department and our challenge is to develop our Employer Brand within the organization . For many years the company did not have an identity as for who we are as an organization for the employees and what could we offer them . The main goal is to create that internal identity and promote it to attract future employees that really connect with the brand . Selection We already had information about the company and , quantitative and qualitative data about the employees company ’s perception . So now our goal is to establish criteria for the “ what if ” idea generation . Using mind mapping tool we are able to represent the minds of our employees . Application We invited employees from different functions , regions , age , company seniority and hierarchy , in order to have group and thinking diversity . We created 5 different groups , each with 4 - 5 team members . The information that we had previously collected was spread out through the room in different boards . The first activity was to individually evaluate that information and with sticky notes mark and write what is the key message . The second activity in groups was to cluster and aggregate the sticky notes . Next , they needed to develop insights about those clusters and propose design criteria for an Employer Brand . Insight By applying the mind mapping tool , we were able to create criteria in order to start the generation of ideas , which later on we could test . Although all the groups had different clusters , the main message and the core of the criteria were very similar . For us , that meant that we as an organization have a strong identity however until now did not speak about it . Approach Given that at the time we already had the information , such as employee ’s perceptions , employee journey mapping , the mind mapping was the most appropriate tool . Although we already had information from the employees , we found important to still use the same stakeholders in this phase , since they could really read and connect with the data available . For a next time , we should start with a Visualization tool in order to start to have a discussion and to achieve a shared understanding of a problem among a diverse group of employees before attempting to define the criteria .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Mind Mapping Challenge I am member of my organization ’s Marketing department and our challenge is to develop our Employer Brand within the organization . For many years the company did not have an identity as for who we are as an organization for the employees and what could we offer them . The main goal is to create that internal identity and promote it to attract future employees that really connect with the brand . Selection We already had information about the company and , quantitative and qualitative data about the employees company ’s perception . So now our goal is to establish criteria for the “ what if ” idea generation . Using mind mapping tool we are able to represent the minds of our employees . Application We invited employees from different functions , regions , age , company seniority and hierarchy , in order to have group and thinking diversity . We created 5 different groups , each with 4 - 5 team members . The information that we had previously collected was spread out through the room in different boards . The first activity was to individually evaluate that information and with sticky notes mark and write what is the key message . The second activity in groups was to cluster and aggregate the sticky notes . Next , they needed to develop insights about those clusters and propose design criteria for an Employer Brand . Insight By applying the mind mapping tool , we were able to create criteria in order to start the generation of ideas , which later on we could test . Although all the groups had different clusters , the main message and the core of the criteria were very similar . For us , that meant that we as an organization have a strong identity however until now did not speak about it . Approach Given that at the time we already had the information , such as employee ’s perceptions , employee journey mapping , the mind mapping was the most appropriate tool . Although we already had information from the employees , we found important to still use the same stakeholders in this phase , since they could really read and connect with the data available . For a next time , we should start with a Visualization tool in order to start to have a discussion and to achieve a shared understanding of a problem among a diverse group of employees before attempting to define the criteria . ### Output:

13918

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

REFLECTION - LEARNING LAUNCH Challenge & Selection I work as a researcher in a government organization . Apart from undertaking industrial research & development , I am engaged in supporting Small and Medium Sized Enterprises ( SMEs ) to develop new products as well as improve their existing product range in order to meet customers ’ expectations and access new markets . The challenge here is to ensure that the new or improved products actually meets the qualities or specifications that the customers really want , and not what we think the customers might want . Supporting SMEs in the product development cycle entails a set of activities . The process usually starts with inviting the organizations to express interest in the product development / improvement program . The organizations are asked to state the products that they would like to improve and the market that they are targeting . Once a list of interested organizations is received , a first meeting with the organization is set up . The main agenda is really to understand the company ’s products , what they would like to improve on , available resources and the target market that they hope to concur with the improved product . This is followed by a market survey to give us a picture of what similar products are already in the market , including what the market really wants . A series of brain storming workshops that lead to the development of new product ideas are held subsequently . The ideas are then developed into concepts , which are later developed into prototypes for market testing and later on introduced to the market . At every stage of the product development / improvement process , each idea is evaluated before being taken to the next stage of development . For this challenge , I have selected the learning launch because we used this approach to test the new product prototypes in the market , as well as gather information from the potential customers . The gathered information is used to make improvements on the product . Juan Monroy and Daren Carrieri in their article “ The learning Launch : How to Grow Your Business with the Scientific Method ” published on 20th June 2016 on the Darden School of Business ’ website , describe a learning launch as a “ carefully designed experiment or prototype designed to test the key underlying value - generation assumptions of a potential new - growth initiative . A learning launch is a learning experiment conducted quickly and inexpensively to gather market driven data to determine whether a growth idea has enough merit to warrant detailed investigation with the commitment of further time , people and resources ” . According to the article “ Design Thinking for Growth : A Toolkit for Managers ” by Jeanne Liedtka and Tim Ogilvie , published in Rotman Magazine Fall 2011 ( pp.17 – 21 ) , “ the learning launch is a tool that moves the developed prototypes into the market ” . The authors describe the learning launch tool as a means of detecting data that disapproves the hypothesis . In most cases , once a new product prototype is developed , we often tend to think that we have incorporated all the customer requirements in the new / improved product . But this will have to be put to test by actually taking the prototypes to the market and asking customers for their feedback . Application In our case , we applied the learning launch tool during a small local trade exhibitions . After a vigorous process of product improvement / development described above , we invited the SMEs that I had worked with , to take part in an exhibition / fair . Potential customers and experts in the relevant field were also invited . The SMEs were required to show case their new / improved products alongside their “ normal products ” . In order to collect information on the customer feedback , we came up with a questionnaire that had some questions regarding the new / improved products . The questionnaire had questions such as , what do you like about this product ? How can it be improved to meet your requirements ? Etc . The questionnaires were distributed amongst my colleagues who had conversations with the potential customers invited to the fair . At the end of the exhibition , we had gathered significant data that would help us and the SMEs to improve on the new products . Insight The collected data gave us a great insight about the actual customer requirements rather than what we initially thought the customers wanted . This information was very useful in improving the “ new products ” which had been showcased . This activity also gave some confidence to the SMEs in that it created an opportunity for a first contact with potentially new customers . The learning launch also led to the generation of interest from some customers who already expressed interest to purchase the products as soon as they were launched in the market . The SMEs were also able to exchange ideas amongst themselves and create new business networks . Approach The learning launch in my opinion was very successful . I would use the tool again in the future . In order to gain access to more potential customers , I would perhaps do the learning launch during a bigger trade exhibition / fair . I would also improve the structuring of the data collection questionnaire , in order to get quantitative data . This would perhaps make data analysis much easier !

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: REFLECTION - LEARNING LAUNCH Challenge & Selection I work as a researcher in a government organization . Apart from undertaking industrial research & development , I am engaged in supporting Small and Medium Sized Enterprises ( SMEs ) to develop new products as well as improve their existing product range in order to meet customers ’ expectations and access new markets . The challenge here is to ensure that the new or improved products actually meets the qualities or specifications that the customers really want , and not what we think the customers might want . Supporting SMEs in the product development cycle entails a set of activities . The process usually starts with inviting the organizations to express interest in the product development / improvement program . The organizations are asked to state the products that they would like to improve and the market that they are targeting . Once a list of interested organizations is received , a first meeting with the organization is set up . The main agenda is really to understand the company ’s products , what they would like to improve on , available resources and the target market that they hope to concur with the improved product . This is followed by a market survey to give us a picture of what similar products are already in the market , including what the market really wants . A series of brain storming workshops that lead to the development of new product ideas are held subsequently . The ideas are then developed into concepts , which are later developed into prototypes for market testing and later on introduced to the market . At every stage of the product development / improvement process , each idea is evaluated before being taken to the next stage of development . For this challenge , I have selected the learning launch because we used this approach to test the new product prototypes in the market , as well as gather information from the potential customers . The gathered information is used to make improvements on the product . Juan Monroy and Daren Carrieri in their article “ The learning Launch : How to Grow Your Business with the Scientific Method ” published on 20th June 2016 on the Darden School of Business ’ website , describe a learning launch as a “ carefully designed experiment or prototype designed to test the key underlying value - generation assumptions of a potential new - growth initiative . A learning launch is a learning experiment conducted quickly and inexpensively to gather market driven data to determine whether a growth idea has enough merit to warrant detailed investigation with the commitment of further time , people and resources ” . According to the article “ Design Thinking for Growth : A Toolkit for Managers ” by Jeanne Liedtka and Tim Ogilvie , published in Rotman Magazine Fall 2011 ( pp.17 – 21 ) , “ the learning launch is a tool that moves the developed prototypes into the market ” . The authors describe the learning launch tool as a means of detecting data that disapproves the hypothesis . In most cases , once a new product prototype is developed , we often tend to think that we have incorporated all the customer requirements in the new / improved product . But this will have to be put to test by actually taking the prototypes to the market and asking customers for their feedback . Application In our case , we applied the learning launch tool during a small local trade exhibitions . After a vigorous process of product improvement / development described above , we invited the SMEs that I had worked with , to take part in an exhibition / fair . Potential customers and experts in the relevant field were also invited . The SMEs were required to show case their new / improved products alongside their “ normal products ” . In order to collect information on the customer feedback , we came up with a questionnaire that had some questions regarding the new / improved products . The questionnaire had questions such as , what do you like about this product ? How can it be improved to meet your requirements ? Etc . The questionnaires were distributed amongst my colleagues who had conversations with the potential customers invited to the fair . At the end of the exhibition , we had gathered significant data that would help us and the SMEs to improve on the new products . Insight The collected data gave us a great insight about the actual customer requirements rather than what we initially thought the customers wanted . This information was very useful in improving the “ new products ” which had been showcased . This activity also gave some confidence to the SMEs in that it created an opportunity for a first contact with potentially new customers . The learning launch also led to the generation of interest from some customers who already expressed interest to purchase the products as soon as they were launched in the market . The SMEs were also able to exchange ideas amongst themselves and create new business networks . Approach The learning launch in my opinion was very successful . I would use the tool again in the future . In order to gain access to more potential customers , I would perhaps do the learning launch during a bigger trade exhibition / fair . I would also improve the structuring of the data collection questionnaire , in order to get quantitative data . This would perhaps make data analysis much easier ! ### Output:

13358

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization Challenge & Selection I am working as a program manager in my organization , responsible for managing data analytics program with multiple sub - projects running under the same . In one of the major programs , there are multiple teams in different time - zones responsible for the delivery outcome as release at definite interval of time . The teams use Scrum framework as execution model and required to integrate after the development activities . While managing the program , I saw one of the challenges to bring the holistic picture of the entire release plan with clear accountabilities . I am always convinced with the power of visualisation in both personal and professional areas . I thought of applying the powerful technique of visualisation to overcome this problem and to help my teams delivering with better efficiencies . The entire information containing the scope , boundaries , relevant timelines , point of integration , key stakeholders is visible and transparent to everyone in the team which brought in absolute clarity to tasks , critical path and accountabilities . This used to captured earlier in old waterfall approach as detailed project plans but missing for detailed set of requirements in sprints , releases etc . Application I started capturing all the relevant information based on the needs and expectations of different teams and stakeholders involved . With the help of directions , efforts and estimates I tried to bring in a clear and concise view with all relevant information , with focus on not having over information . As a inspect and adapt mechanism , I shared a draft view with all stakeholders to gather their inputs and make it valuable with the right information for each set of stakeholders . I prepared a specific questionnaire to gather the right kind of information with custom questions : 1 . What key information(s ) is missing in the plan ? 2 . Is this plan able to meet all the requirements that you are looking for ? 3 . Is this plan providing you a clear and concise view ? Etc .. Once the inputs are gathered , I revised and enhanced it before applying it . During one of the discussion forums , I briefed the stakeholders with the purpose of the plan and how to use it . I later on applied the same technique to approach different problems during the retrospection . A brief summary for a different set of stakeholders was added to make the information more meaningful . I worked through different versions to make it more intuitive to reflect the risks areas , important milestones etc . Insight & Approach Well , I got a very positive feedback on the visualisation of all the different phases and details captured in the plan . The queries on the basic information reduced and most importantly every details is visible and transparent to anyone both internal – Development Teams , Product , Sales , Marketing , in the organisation and external - the Customer . The technique has given the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problem – not having a consolidated / clear view . This course has been an eyeopener to me to focus on the purpose and how systematically I can proceed with engagement and collaboration to address the concern .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization Challenge & Selection I am working as a program manager in my organization , responsible for managing data analytics program with multiple sub - projects running under the same . In one of the major programs , there are multiple teams in different time - zones responsible for the delivery outcome as release at definite interval of time . The teams use Scrum framework as execution model and required to integrate after the development activities . While managing the program , I saw one of the challenges to bring the holistic picture of the entire release plan with clear accountabilities . I am always convinced with the power of visualisation in both personal and professional areas . I thought of applying the powerful technique of visualisation to overcome this problem and to help my teams delivering with better efficiencies . The entire information containing the scope , boundaries , relevant timelines , point of integration , key stakeholders is visible and transparent to everyone in the team which brought in absolute clarity to tasks , critical path and accountabilities . This used to captured earlier in old waterfall approach as detailed project plans but missing for detailed set of requirements in sprints , releases etc . Application I started capturing all the relevant information based on the needs and expectations of different teams and stakeholders involved . With the help of directions , efforts and estimates I tried to bring in a clear and concise view with all relevant information , with focus on not having over information . As a inspect and adapt mechanism , I shared a draft view with all stakeholders to gather their inputs and make it valuable with the right information for each set of stakeholders . I prepared a specific questionnaire to gather the right kind of information with custom questions : 1 . What key information(s ) is missing in the plan ? 2 . Is this plan able to meet all the requirements that you are looking for ? 3 . Is this plan providing you a clear and concise view ? Etc .. Once the inputs are gathered , I revised and enhanced it before applying it . During one of the discussion forums , I briefed the stakeholders with the purpose of the plan and how to use it . I later on applied the same technique to approach different problems during the retrospection . A brief summary for a different set of stakeholders was added to make the information more meaningful . I worked through different versions to make it more intuitive to reflect the risks areas , important milestones etc . Insight & Approach Well , I got a very positive feedback on the visualisation of all the different phases and details captured in the plan . The queries on the basic information reduced and most importantly every details is visible and transparent to anyone both internal – Development Teams , Product , Sales , Marketing , in the organisation and external - the Customer . The technique has given the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problem – not having a consolidated / clear view . This course has been an eyeopener to me to focus on the purpose and how systematically I can proceed with engagement and collaboration to address the concern . ### Output:

16360

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

EXAMPLE REFLECTION - VISUALIZATION Laura Poli CHALLENGE Describe your challenge , including all relevant information . I advise people in their work transitions as they navigate from one job to the other . In some cases , people want to take advantage of the transition to think about doing something else , something different , from what they´ve been doing in the past . This is often not easy to pin down , especially when people have many interests or there is fear or doubt . My challenge was to facilitate their thinking about career possibilities by using Design Thinking techniques . In line with what was taught in class , I tried reframing the challenge beyond career possibilities to expand it and include what is that they really want in life . SELECTION In your own words , briefly describe the tool you selected ( what it is and why you selected it , including video references ) . I selected the Visualization Tool , which is the representation of thoughts through images such as photos , drawings , collages , etc . I chose it because of its ability to “ unlock different parts of the brain and access parts we normally don´t use during conversation , ” and enrich the exploration phase , as discussed by Ana Meyer ( designer ) , in the lecture video . A second benefit I saw in utilizing the Visualization Tool is that it would allow me to take out the guess work in the process , by helping me actually “ see ” what the subjects were envisioning . And , because it would help keep me focused on exploring as well ( vs. directing ) as we worked through the images and questions . APPLICATION I used a number of visualization tools which turned out to be effective . I started out with the Wheel of Life exercise , which is essentially a circle divided into categories important to one´s life , such as family , work , etc . , where the person has to rate their current level of satisfaction ( see image below ) . I then asked them to do the same exercise in another wheel , but projecting their ideal satisfaction levels in the same categories . Once completed , we reviewed the results , and left the tool aside for later reflection . Wheel of Life Source : coactive.com As homework , I asked them to do a mood board or collage , consisting of images , texts , etc . , much in line with what we saw in class lectures , focused on today and 3 - 5 years from now . This exercise was a freer exercise , with a wider scope , as they could include interests , dreams , success factors , inspiration , or any images that resonated with them as they thought where they are now and where they wanted to be in the future . We spent a lot of time understanding and discussing the ideas and inspirations . We then put the collage up , and looked at it from afar and try to see connections , mood , colors , and things that resonated most . We then tried to unify the canvass learnings or insights with the life wheel ecercise . For example , we tried to how some of the items in the collage would add satisfaction to levels to the original Life Wheel by sticking Post - its with the activity or dream in the respective category . We then chose the categories where the “ collage ” post - its raised the satisfaction levels to that sought in sought in the second , “ Ideal ” , life wheel . INSIGHT I found visualization very effective and powerful because it allowed us to play around , question assumptions , and spark conversations that allowed us to actually feel the energy levels behind certain activities or situations in the collage . It was also easier to detect common themes and powerful insights easier . For example , we saw a lot of outdoor activities that generated conversations around certain criteria in a new career that hadn´t been considered before . Since it was the first time I was doing this , and playing with post - its , I was a little bit out of my comfort zone , but it was interesting to see that the participants were not . They were actually enjoying the discovery exercise . I also wasn´t sure if we had broadened the challenge correctly , but I kept on thinking , “ if it doesn´t work , you tweak ” , and we ended up working our way through . APPROACH Describe what you might do differently next time , applying the same tool you sleected or a different one , and the reasons why . Next time , I would certainly use visualization . What I would do differently is play around to try different variants and see what works and flows better . This will help me identify which specific tools I should use for specific types of situations . Secondly , I need to work more on “ broadening the problem ” as I think is critical , but have a hard time knowing whether we are reframing it correctly . Keeping focus on the task is important as I found that I would go off on tangents a lot , and needed to reel us in to keep focused and get the ideas flowing to finish the task .

EMAIL: ID_NUM: NAME_STUDENT: Laura Poli PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: EXAMPLE REFLECTION - VISUALIZATION Laura Poli CHALLENGE Describe your challenge , including all relevant information . I advise people in their work transitions as they navigate from one job to the other . In some cases , people want to take advantage of the transition to think about doing something else , something different , from what they´ve been doing in the past . This is often not easy to pin down , especially when people have many interests or there is fear or doubt . My challenge was to facilitate their thinking about career possibilities by using Design Thinking techniques . In line with what was taught in class , I tried reframing the challenge beyond career possibilities to expand it and include what is that they really want in life . SELECTION In your own words , briefly describe the tool you selected ( what it is and why you selected it , including video references ) . I selected the Visualization Tool , which is the representation of thoughts through images such as photos , drawings , collages , etc . I chose it because of its ability to “ unlock different parts of the brain and access parts we normally don´t use during conversation , ” and enrich the exploration phase , as discussed by Ana Meyer ( designer ) , in the lecture video . A second benefit I saw in utilizing the Visualization Tool is that it would allow me to take out the guess work in the process , by helping me actually “ see ” what the subjects were envisioning . And , because it would help keep me focused on exploring as well ( vs. directing ) as we worked through the images and questions . APPLICATION I used a number of visualization tools which turned out to be effective . I started out with the Wheel of Life exercise , which is essentially a circle divided into categories important to one´s life , such as family , work , etc . , where the person has to rate their current level of satisfaction ( see image below ) . I then asked them to do the same exercise in another wheel , but projecting their ideal satisfaction levels in the same categories . Once completed , we reviewed the results , and left the tool aside for later reflection . Wheel of Life Source : coactive.com As homework , I asked them to do a mood board or collage , consisting of images , texts , etc . , much in line with what we saw in class lectures , focused on today and 3 - 5 years from now . This exercise was a freer exercise , with a wider scope , as they could include interests , dreams , success factors , inspiration , or any images that resonated with them as they thought where they are now and where they wanted to be in the future . We spent a lot of time understanding and discussing the ideas and inspirations . We then put the collage up , and looked at it from afar and try to see connections , mood , colors , and things that resonated most . We then tried to unify the canvass learnings or insights with the life wheel ecercise . For example , we tried to how some of the items in the collage would add satisfaction to levels to the original Life Wheel by sticking Post - its with the activity or dream in the respective category . We then chose the categories where the “ collage ” post - its raised the satisfaction levels to that sought in sought in the second , “ Ideal ” , life wheel . INSIGHT I found visualization very effective and powerful because it allowed us to play around , question assumptions , and spark conversations that allowed us to actually feel the energy levels behind certain activities or situations in the collage . It was also easier to detect common themes and powerful insights easier . For example , we saw a lot of outdoor activities that generated conversations around certain criteria in a new career that hadn´t been considered before . Since it was the first time I was doing this , and playing with post - its , I was a little bit out of my comfort zone , but it was interesting to see that the participants were not . They were actually enjoying the discovery exercise . I also wasn´t sure if we had broadened the challenge correctly , but I kept on thinking , “ if it doesn´t work , you tweak ” , and we ended up working our way through . APPROACH Describe what you might do differently next time , applying the same tool you sleected or a different one , and the reasons why . Next time , I would certainly use visualization . What I would do differently is play around to try different variants and see what works and flows better . This will help me identify which specific tools I should use for specific types of situations . Secondly , I need to work more on “ broadening the problem ” as I think is critical , but have a hard time knowing whether we are reframing it correctly . Keeping focus on the task is important as I found that I would go off on tangents a lot , and needed to reel us in to keep focused and get the ideas flowing to finish the task . ### Output:

12190

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection I work as a student counselor with young people . They are in the stage of discovering themselves , school problems , with friends , some escalate to levels of anxiety , bullying . I have wanted , and I ’ve already done several sessions with some students , but not all of them attend , and if they do , they remain silent or evade and change the topics that may bother them . The challenge is to make these young people who are going through a difficult stage in life open up to a person they do not trust . When I am working with young minds , I like for them to get to know me first so I can build trust between us . That is why the tool I have chosen is storytelling , it is a tool that will help me connect with the students . By telling stories from my youth , embarrassments that I passed , problems that I overcame , I hope that they will feel that it is not a trivial session and should not feel ashamed or discomfort by telling me their stories . That they count on me to let off steam and that they see in me someone who will support them and believe . I use their anecdotes to get better feedback to improve my understanding of their interests and thoughts . David Perez said during the lecture " The story connects to emotions , the characters , the values of the people . Is about the connection that we give to people about a piece of information we ’re trying to share . ” Application For the application part , I decided to test it first with one classroom , I made an appointment with all the students in that class , not only the ones I knew had problems and things to talk about . Every day I met with a different student , in the first sessions , it was I who started the conversation , about my youth , thoughts about certain topics , some even asked questions , and we managed to maintain a conversation on various topics . In the following sessions , we focused more on the students , now I asked them to tell me a story about their life , whatever they wanted , most were happy memories of their childhood , others decided to communicate about an adventure they had with their friends , some even dare to tell me about their family problems . It was at that time I began to understand them more , their thoughts became clearer to me . Already in the more advanced sessions , the students began to tell me about situations that overwhelmed them , family problems , self - destructive thoughts , and social pressure , and we even discovered bullies . After I got to know them from their stories , I knew how to better approach each situation . Trying the best for the students , I advised some of them to also visit the school psychologist or a private psychologist and I am glad to know that they followed my advice . They still come to see me and tell me how they are improving . After verifying that the sessions went well with one classroom , I began to implement this tool with the other classrooms , I also spoke with the directors so that this tool is applied not only with generation and not adolescents , but rather that we apply it with children as well . I met with the teachers to let them know that this tool is one that they can also use , connecting with students to understand them in a better way . Insight & Approach What I concluded from this exercise is that by applying the storytelling tool our teachers can better identify the way students think . I was able to identify their concerns and also their skills . It helped me focus on their problems as well as their strengths and goals so that I could encourage them and seek help to better develop their skills . Once I started to tell them about myself , they began to see the sessions differently , they felt more comfortable , it felt like two people having a conversation , not just a teacher questioning a student . They felt more comfortable telling me about what made them happy and sad . In conclusion , this approach of storytelling serves its purpose of getting people to make a connection and understand better one another . Next time I would use an implement , the visualization tool with some students to help them express their thought , to achieve a shared understanding of their minds . Ask them to create graphics or bring pictures to tell the story along with them . So , I can better understand their feelings at the moment and to share the point of view of the story told .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection I work as a student counselor with young people . They are in the stage of discovering themselves , school problems , with friends , some escalate to levels of anxiety , bullying . I have wanted , and I ’ve already done several sessions with some students , but not all of them attend , and if they do , they remain silent or evade and change the topics that may bother them . The challenge is to make these young people who are going through a difficult stage in life open up to a person they do not trust . When I am working with young minds , I like for them to get to know me first so I can build trust between us . That is why the tool I have chosen is storytelling , it is a tool that will help me connect with the students . By telling stories from my youth , embarrassments that I passed , problems that I overcame , I hope that they will feel that it is not a trivial session and should not feel ashamed or discomfort by telling me their stories . That they count on me to let off steam and that they see in me someone who will support them and believe . I use their anecdotes to get better feedback to improve my understanding of their interests and thoughts . David Perez said during the lecture " The story connects to emotions , the characters , the values of the people . Is about the connection that we give to people about a piece of information we ’re trying to share . ” Application For the application part , I decided to test it first with one classroom , I made an appointment with all the students in that class , not only the ones I knew had problems and things to talk about . Every day I met with a different student , in the first sessions , it was I who started the conversation , about my youth , thoughts about certain topics , some even asked questions , and we managed to maintain a conversation on various topics . In the following sessions , we focused more on the students , now I asked them to tell me a story about their life , whatever they wanted , most were happy memories of their childhood , others decided to communicate about an adventure they had with their friends , some even dare to tell me about their family problems . It was at that time I began to understand them more , their thoughts became clearer to me . Already in the more advanced sessions , the students began to tell me about situations that overwhelmed them , family problems , self - destructive thoughts , and social pressure , and we even discovered bullies . After I got to know them from their stories , I knew how to better approach each situation . Trying the best for the students , I advised some of them to also visit the school psychologist or a private psychologist and I am glad to know that they followed my advice . They still come to see me and tell me how they are improving . After verifying that the sessions went well with one classroom , I began to implement this tool with the other classrooms , I also spoke with the directors so that this tool is applied not only with generation and not adolescents , but rather that we apply it with children as well . I met with the teachers to let them know that this tool is one that they can also use , connecting with students to understand them in a better way . Insight & Approach What I concluded from this exercise is that by applying the storytelling tool our teachers can better identify the way students think . I was able to identify their concerns and also their skills . It helped me focus on their problems as well as their strengths and goals so that I could encourage them and seek help to better develop their skills . Once I started to tell them about myself , they began to see the sessions differently , they felt more comfortable , it felt like two people having a conversation , not just a teacher questioning a student . They felt more comfortable telling me about what made them happy and sad . In conclusion , this approach of storytelling serves its purpose of getting people to make a connection and understand better one another . Next time I would use an implement , the visualization tool with some students to help them express their thought , to achieve a shared understanding of their minds . Ask them to create graphics or bring pictures to tell the story along with them . So , I can better understand their feelings at the moment and to share the point of view of the story told . ### Output:

16299

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling I was struggling for some time to ensure a more efficient delivery of remote learning for large groups of persons . I am often invited to deliver training on project management ( PM ) tools and techniques to professionals , who are not project management specialists nor consider it necessary to employ PM tools in their normal activity . I am currently working with auditors , teaching them to use hybrid PM techniques in their audits ( the concepts of scope , time and cost , the tools of Gantt charts , sprints , daily standup meetings , etc . ) I selected the tool of storytelling , because if I show the auditor how PM can be applied to any area of our lives , including personal and professional , they will lose the fear of applying it to their work and will understand better HOW the tools can be applied . Terms of sprint , retrospective , backlog can be quite intimidating . The story I told was a story of home refurbishment . I asked them to think how they would go about repairing and decorating their home . And I showed them how this big project can be planned and separated in sprints ( 1 or 2 week periods with defined outcome ) – in my example these were kitchen , bathroom , bedroom . I then explained the sprint backlog by making a list of tasks you would need to do to refurbish a bedroom , like taking off the wallpaper , levelling the walls , buying paint and tools , painting . We have also talked about daily standup meetings and sprint review meetings . My goal was to show them how we can avoid roadblocks by getting together every day for 15 minutes and discussing what we did yesterday ( took off the wallpaper ) , what we will do today ( level the wall ) and what are the blocks ( do we have the appropriate materials at home ) . On the other hand , at the end of the week sprint , we need to sit down again and see what has been done during the week and what needs to be rolled forward to the next sprint . When I first applied this tool , the experience was gratifying . Needless to say , that in the remote training session with camera - off , mic - off , it is very difficult to get people to talk . They are immersed in some other activities or plainly do n’t pay attention . When I started talking about home repairs , I had everybody participating . Everybody was identified with the situation , and I hope this helps them retain more information about PM tools in general . I do have a doubt – whether the example was close enough to their audit practice , so that the halo from the session and the concepts that they learned will include their professional life not only their personal experience . Therefore , next time I was thinking about using storytelling again , but with an example that is closer to their professional experience , a project that I currently manage – collaboration with universities in order to deliver to the undergraduates the training that is relevant to our business and selecting the most outstanding students to join our company . All in all , storytelling helped me to get the attention of people who would be disconnected otherwise and make them retain at least some of the information that I was sharing . It is often said that people remember best the situations that they personally identify with , so this was the goal of the exercise .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling I was struggling for some time to ensure a more efficient delivery of remote learning for large groups of persons . I am often invited to deliver training on project management ( PM ) tools and techniques to professionals , who are not project management specialists nor consider it necessary to employ PM tools in their normal activity . I am currently working with auditors , teaching them to use hybrid PM techniques in their audits ( the concepts of scope , time and cost , the tools of Gantt charts , sprints , daily standup meetings , etc . ) I selected the tool of storytelling , because if I show the auditor how PM can be applied to any area of our lives , including personal and professional , they will lose the fear of applying it to their work and will understand better HOW the tools can be applied . Terms of sprint , retrospective , backlog can be quite intimidating . The story I told was a story of home refurbishment . I asked them to think how they would go about repairing and decorating their home . And I showed them how this big project can be planned and separated in sprints ( 1 or 2 week periods with defined outcome ) – in my example these were kitchen , bathroom , bedroom . I then explained the sprint backlog by making a list of tasks you would need to do to refurbish a bedroom , like taking off the wallpaper , levelling the walls , buying paint and tools , painting . We have also talked about daily standup meetings and sprint review meetings . My goal was to show them how we can avoid roadblocks by getting together every day for 15 minutes and discussing what we did yesterday ( took off the wallpaper ) , what we will do today ( level the wall ) and what are the blocks ( do we have the appropriate materials at home ) . On the other hand , at the end of the week sprint , we need to sit down again and see what has been done during the week and what needs to be rolled forward to the next sprint . When I first applied this tool , the experience was gratifying . Needless to say , that in the remote training session with camera - off , mic - off , it is very difficult to get people to talk . They are immersed in some other activities or plainly do n’t pay attention . When I started talking about home repairs , I had everybody participating . Everybody was identified with the situation , and I hope this helps them retain more information about PM tools in general . I do have a doubt – whether the example was close enough to their audit practice , so that the halo from the session and the concepts that they learned will include their professional life not only their personal experience . Therefore , next time I was thinking about using storytelling again , but with an example that is closer to their professional experience , a project that I currently manage – collaboration with universities in order to deliver to the undergraduates the training that is relevant to our business and selecting the most outstanding students to join our company . All in all , storytelling helped me to get the attention of people who would be disconnected otherwise and make them retain at least some of the information that I was sharing . It is often said that people remember best the situations that they personally identify with , so this was the goal of the exercise . ### Output:

14999

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling is described as the “ art ” of storytelling . And — like art — it requires creativity , vision , skill , and practice . Storytelling is n’t something you can grasp in one sitting , after one course . It ’s a trial - and - error process of mastery . storytelling has become a crucial component of the most successful marketing campaigns . It sets apart vibrant brands from simple businesses and loyal consumers from one - time , stop - in shoppers . Storytelling is an incredible valuable tool for you to add to your proverbial marketing tool belt . That ’s why we ’ve compiled this guide , to help you discover and master storytelling and weave gorgeous , compelling tales for your audience . Stories make us human , and the same goes for brands . When brands get transparent and authentic , it brings them down - to - earth and helps consumers connect with them and the people behind them .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling is described as the “ art ” of storytelling . And — like art — it requires creativity , vision , skill , and practice . Storytelling is n’t something you can grasp in one sitting , after one course . It ’s a trial - and - error process of mastery . storytelling has become a crucial component of the most successful marketing campaigns . It sets apart vibrant brands from simple businesses and loyal consumers from one - time , stop - in shoppers . Storytelling is an incredible valuable tool for you to add to your proverbial marketing tool belt . That ’s why we ’ve compiled this guide , to help you discover and master storytelling and weave gorgeous , compelling tales for your audience . Stories make us human , and the same goes for brands . When brands get transparent and authentic , it brings them down - to - earth and helps consumers connect with them and the people behind them . ### Output:

20341

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection — Visualization Challenge and selection As an entrepreneur handling the family business , I was always in a position to explain to my father why I made certain decisions regarding certain customers . We operate a green manufacturing plant that produces fly ash bricks . I always used excel and its visualization features to get a better understanding of the company sales . I used pivot tables and made bar charts and pie diagrams to analyze the sales . In year 2009 , I noticed that nearly 40 percent of the sales were contributed by three customers . I decided to knock the price down a notch for these three parties upon request . I also noticed that they were consistently doing it since the establishment of the unit . ( 2007 ) . In order to better equip myself while making an explanation , I decided to use the visualization tools in excel . Application I took the raw sales data and created pivot tables out of it . Using pivots and visualization features , I put together a presentation for my father and our partner in the firm . I made bar charts , pie charts and also plot charts to represent the sales from 2007 . Insight My goal was to show the stakeholders that 40 % of sales were a significant amount and that the three customers would still account for nearly 40 % of the sales when projected into the next three years as well . The customers were established builders and they had ongoing projects for the next three years in the same vicinity . The three customers had booked 40 % of the capacity of our unit by 2012 . Their payments always came in on time and were good customers and hence they deserved a small cut in the price of our bricks . More demand for the bricks meant higher production and a subsequent reduction of our overheads . Even after I cut the price a little we were still making the same amount of profit . Approach This approach to help the stakeholders visualize the information worked for me . I thought that the pie charts were key , because the stakeholders were clearly able to see the chunk of sales that belonged to these three customers , and that we would still bring in the same amounts of profit . I plan to use visualization in all of my decision making process as it puts things into perspective .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection — Visualization Challenge and selection As an entrepreneur handling the family business , I was always in a position to explain to my father why I made certain decisions regarding certain customers . We operate a green manufacturing plant that produces fly ash bricks . I always used excel and its visualization features to get a better understanding of the company sales . I used pivot tables and made bar charts and pie diagrams to analyze the sales . In year 2009 , I noticed that nearly 40 percent of the sales were contributed by three customers . I decided to knock the price down a notch for these three parties upon request . I also noticed that they were consistently doing it since the establishment of the unit . ( 2007 ) . In order to better equip myself while making an explanation , I decided to use the visualization tools in excel . Application I took the raw sales data and created pivot tables out of it . Using pivots and visualization features , I put together a presentation for my father and our partner in the firm . I made bar charts , pie charts and also plot charts to represent the sales from 2007 . Insight My goal was to show the stakeholders that 40 % of sales were a significant amount and that the three customers would still account for nearly 40 % of the sales when projected into the next three years as well . The customers were established builders and they had ongoing projects for the next three years in the same vicinity . The three customers had booked 40 % of the capacity of our unit by 2012 . Their payments always came in on time and were good customers and hence they deserved a small cut in the price of our bricks . More demand for the bricks meant higher production and a subsequent reduction of our overheads . Even after I cut the price a little we were still making the same amount of profit . Approach This approach to help the stakeholders visualize the information worked for me . I thought that the pie charts were key , because the stakeholders were clearly able to see the chunk of sales that belonged to these three customers , and that we would still bring in the same amounts of profit . I plan to use visualization in all of my decision making process as it puts things into perspective . ### Output:

12875

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind Mapping Thinking Tool The Challenge : Well going to college is a big deal and a life and game changer , so it was crucial that I picked the right school , in the right area with the right program , and had the right and best opportunity for me . Why is this a challenge , it is because the wrong school can set me on a path , I wo n’t like and it will affect me emotionally , Financially and probably physically . The Selection : I decided to use the Mind Mapping thinking tool , because this put my options in a visual perspective , allowing me to easily see what I am thinking and at the same time , see all the collected data as to where they go . Giving the definition as to what Mind Mapping is “ Mind mapping is looking for patterns and insights in a large quantity of data you collected during your exploration of what is the current reality ” The Application : What I did was I research bout the different college I had as options , collecting data and putting them in the respectable outline of where the go . Allowing me to see my option much clearly and better . I say this method was effective , because it also helps me to compare , and judge better The Approach : I actually like this method and I do n’t think ill change anything about it .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind Mapping Thinking Tool The Challenge : Well going to college is a big deal and a life and game changer , so it was crucial that I picked the right school , in the right area with the right program , and had the right and best opportunity for me . Why is this a challenge , it is because the wrong school can set me on a path , I wo n’t like and it will affect me emotionally , Financially and probably physically . The Selection : I decided to use the Mind Mapping thinking tool , because this put my options in a visual perspective , allowing me to easily see what I am thinking and at the same time , see all the collected data as to where they go . Giving the definition as to what Mind Mapping is “ Mind mapping is looking for patterns and insights in a large quantity of data you collected during your exploration of what is the current reality ” The Application : What I did was I research bout the different college I had as options , collecting data and putting them in the respectable outline of where the go . Allowing me to see my option much clearly and better . I say this method was effective , because it also helps me to compare , and judge better The Approach : I actually like this method and I do n’t think ill change anything about it . ### Output:

21859

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking for Innovation Assignment : Apply tools learned to a real life situation . Example Reflection – Visualization Challenge & Selection We implemented SAP in our North America business unit , and after implementation we had the need to support our finance team in three new post go - live activities : issue management , permanent training and Change Management strategies . To tackle the issue , rather than using the standard solution ( that is hiring a SAP consulting firm to act on demand and in a case by case scenario ) , business made the decision of adding a new staff position called “ Finance Functional Expert Manager ” . But there are things that can be improved . Service and Finance team is divided into 7 different functional areas ( accounts receivable , accounts payable , product costing , etc . ) spread across 3 different locations in the US , supporting 52 users . Overall perception is little value added by the role , poor customer satisfaction , service slowness , unclear communication , lack of clarity in expectations , and an inadequate prioritization on issue management . To improve this , customers – finance team – will be invited to participate on a visualization exercise to re- define the role IPE ( ideal profile expected ) . From Design Thinking for Innovation , visualization is selected as a tool given the number and different customer ’s profiles , the diversity of activities performed , the desire to involve customers as co - creators and to develop customer ’s visualization skills ( finance profiles are commonly more comfortable with tools as data analysis , order , structure , etc . ) Application First step will be to gather the whole team , in an informal environment and going through visualization exercise . Team will be briefed in the objective create a collage describing their current relation with the Finance Functional Expert ( the “ What is ” ) , including the key factors : quality of solutions , time of response , availability , empathy ( experts are commonly perceived as inaccessible ) , etc . An intelligent board ( that is also fun to interact with ) will be used so that elements of the collage can be draw , or obtained from internet , and elements can be added / removed at will until a satisfactory version is gotten . Then we can classify in clusters grouping the elements in categories , for the team to identify the major pain points . For the main pain point , a new collage will be created , creating a draft of the “ what if ” . Insight and approach In terms of pure result , we expect the team to be able to freely expose their thoughts and thru visualization to be able to capture feelings and ideas . An idea might be clearly expressed , but it will be reinforced when visualized . As described , normally finance profile works better in formal venues , structured environments , following clear methodologies and analyzing numbers and data . Finance team is more used to follow politics and instructions . So it will be very positive for the team to try this new approach , more intuitive and creative . It will be also positive to involve the team in a co - creation process . Shared insights and learnings will be positive for the team overall . We will be able to measure response levels and acceptance . Finally , using the collage to create from there action plans to improve the process , will engage the team ’s level of engagement , and will be a strong base to execute the “ what wows ” and “ what works ” stages . Learning the ways from Design Thinking provide a new set of tools that most of the time are well accepted and applied . And that in turn enhances our professional background and leadership .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking for Innovation Assignment : Apply tools learned to a real life situation . Example Reflection – Visualization Challenge & Selection We implemented SAP in our North America business unit , and after implementation we had the need to support our finance team in three new post go - live activities : issue management , permanent training and Change Management strategies . To tackle the issue , rather than using the standard solution ( that is hiring a SAP consulting firm to act on demand and in a case by case scenario ) , business made the decision of adding a new staff position called “ Finance Functional Expert Manager ” . But there are things that can be improved . Service and Finance team is divided into 7 different functional areas ( accounts receivable , accounts payable , product costing , etc . ) spread across 3 different locations in the US , supporting 52 users . Overall perception is little value added by the role , poor customer satisfaction , service slowness , unclear communication , lack of clarity in expectations , and an inadequate prioritization on issue management . To improve this , customers – finance team – will be invited to participate on a visualization exercise to re- define the role IPE ( ideal profile expected ) . From Design Thinking for Innovation , visualization is selected as a tool given the number and different customer ’s profiles , the diversity of activities performed , the desire to involve customers as co - creators and to develop customer ’s visualization skills ( finance profiles are commonly more comfortable with tools as data analysis , order , structure , etc . ) Application First step will be to gather the whole team , in an informal environment and going through visualization exercise . Team will be briefed in the objective create a collage describing their current relation with the Finance Functional Expert ( the “ What is ” ) , including the key factors : quality of solutions , time of response , availability , empathy ( experts are commonly perceived as inaccessible ) , etc . An intelligent board ( that is also fun to interact with ) will be used so that elements of the collage can be draw , or obtained from internet , and elements can be added / removed at will until a satisfactory version is gotten . Then we can classify in clusters grouping the elements in categories , for the team to identify the major pain points . For the main pain point , a new collage will be created , creating a draft of the “ what if ” . Insight and approach In terms of pure result , we expect the team to be able to freely expose their thoughts and thru visualization to be able to capture feelings and ideas . An idea might be clearly expressed , but it will be reinforced when visualized . As described , normally finance profile works better in formal venues , structured environments , following clear methodologies and analyzing numbers and data . Finance team is more used to follow politics and instructions . So it will be very positive for the team to try this new approach , more intuitive and creative . It will be also positive to involve the team in a co - creation process . Shared insights and learnings will be positive for the team overall . We will be able to measure response levels and acceptance . Finally , using the collage to create from there action plans to improve the process , will engage the team ’s level of engagement , and will be a strong base to execute the “ what wows ” and “ what works ” stages . Learning the ways from Design Thinking provide a new set of tools that most of the time are well accepted and applied . And that in turn enhances our professional background and leadership . ### Output:

8966

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

DESIGN THINKING - FINAL ASSESSMENT REFLECTION Challenge : In my present organization , I am part of the Pre - Sales Solution Design Group , specializing in service management tools and platforms . My primarily responsibilities involves designing and setting up tools platform for our managed services delivery teams , designing solutions that address very specific customer issues and suggesting improvements areas and new tools keeping in mind customer demand and market trends . One of account delivery manager has got in touch with me to inform that the current tools platform they use for providing services is outdated . This is causing issues in day - to - day delivery of services especially around performance and availability . The Delivery Manager wants my team and me to look into setting up a modern service management tools platform . Using a design thinking tool , we aim to identify the root cause that is causing issues pertaining to performance , availability , leading to SLA non - compliances and penalties being imposed Selection : After careful consideration , we have decided to go ahead with the learning launch tool . By using the learning launch tool . We will be able to generate an idea and develop a prototype , that will be further refined and lay a foundation for a modern service management tools platform . Application : During the learning launch exercise , our first task was to evaluate the current service management tools platform . With this we hope to evaluate the following : 1 . health of the core underlying infrastructure on which the tools are hosted , 2 . study any issues with tools deployed 3 . Integrations between tools The above would help us test the following : 1 . current health of the underlying infrastructure and tools and 2 . ascertain if infrastructure and tools are future ready , 3 . OEM warranty support 4 . scalable to meet future demands . We set - up a first meeting with all relevant stakeholders ( delivery manager , L2 and L3 resources and current tools platform support team ) to seek their views on the current issues and specific challenges they are facing . Post this meeting we created a report with our findings , assumptions and ideas on how these issues can be addressed . In the subsequent meeting , our assumption that core underlying infrastructure was key issue to the problems at hand was put to test . Post this meeting , we realized that we had correctly identified the main challenge / issue . Insight By using the design thinking tool - Learning Launch , we were able to accurately come up with assumptions and design a prototype which will help us test our assumptions . By using this approach , we hope to strive towards a common goal , which is improving our services , being SLA compliant and avoiding penalties . Our design for the first prototype included setting up a modern service management tools platform on latest public cloud technologies and incorporating best practices and methodologies for tools deployment and integration . The first prototype was demonstrated to the stakeholders for their review and feedback . The prototype will be refined further , based on feedback from relevant stakeholders . During one of the demonstration sessions , we received feedback that there should be a Continual Service Improvement ( CSI ) plan in place to ensure success . The second feedback we received was on our tools selection . Initially our assumption was to deploy a on - premise ticketing tool and migrate the ticket data from the existing tool to the new tool . One of the stakeholders suggested to use a SaaS based Ticketing Tool instead of a on - premise ticketing tool and data migration will pose challenges . The feedback we received , helped us to refine our assumptions and build a better prototype . We will continue to evolve our prototype till it is acceptable for use and production ready . Approach : I would definitely be using the learning launch technique in next project that I undertake as this gave me a very clear insight into the current challenge and Iwas also able to clearly illustrate my assumptions and develop and refine the prototype post feedback . Visually showcasing a prototype and getting the stakeholders to use and comment , further strengthens my decision in choosing this technique .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: DESIGN THINKING - FINAL ASSESSMENT REFLECTION Challenge : In my present organization , I am part of the Pre - Sales Solution Design Group , specializing in service management tools and platforms . My primarily responsibilities involves designing and setting up tools platform for our managed services delivery teams , designing solutions that address very specific customer issues and suggesting improvements areas and new tools keeping in mind customer demand and market trends . One of account delivery manager has got in touch with me to inform that the current tools platform they use for providing services is outdated . This is causing issues in day - to - day delivery of services especially around performance and availability . The Delivery Manager wants my team and me to look into setting up a modern service management tools platform . Using a design thinking tool , we aim to identify the root cause that is causing issues pertaining to performance , availability , leading to SLA non - compliances and penalties being imposed Selection : After careful consideration , we have decided to go ahead with the learning launch tool . By using the learning launch tool . We will be able to generate an idea and develop a prototype , that will be further refined and lay a foundation for a modern service management tools platform . Application : During the learning launch exercise , our first task was to evaluate the current service management tools platform . With this we hope to evaluate the following : 1 . health of the core underlying infrastructure on which the tools are hosted , 2 . study any issues with tools deployed 3 . Integrations between tools The above would help us test the following : 1 . current health of the underlying infrastructure and tools and 2 . ascertain if infrastructure and tools are future ready , 3 . OEM warranty support 4 . scalable to meet future demands . We set - up a first meeting with all relevant stakeholders ( delivery manager , L2 and L3 resources and current tools platform support team ) to seek their views on the current issues and specific challenges they are facing . Post this meeting we created a report with our findings , assumptions and ideas on how these issues can be addressed . In the subsequent meeting , our assumption that core underlying infrastructure was key issue to the problems at hand was put to test . Post this meeting , we realized that we had correctly identified the main challenge / issue . Insight By using the design thinking tool - Learning Launch , we were able to accurately come up with assumptions and design a prototype which will help us test our assumptions . By using this approach , we hope to strive towards a common goal , which is improving our services , being SLA compliant and avoiding penalties . Our design for the first prototype included setting up a modern service management tools platform on latest public cloud technologies and incorporating best practices and methodologies for tools deployment and integration . The first prototype was demonstrated to the stakeholders for their review and feedback . The prototype will be refined further , based on feedback from relevant stakeholders . During one of the demonstration sessions , we received feedback that there should be a Continual Service Improvement ( CSI ) plan in place to ensure success . The second feedback we received was on our tools selection . Initially our assumption was to deploy a on - premise ticketing tool and migrate the ticket data from the existing tool to the new tool . One of the stakeholders suggested to use a SaaS based Ticketing Tool instead of a on - premise ticketing tool and data migration will pose challenges . The feedback we received , helped us to refine our assumptions and build a better prototype . We will continue to evolve our prototype till it is acceptable for use and production ready . Approach : I would definitely be using the learning launch technique in next project that I undertake as this gave me a very clear insight into the current challenge and Iwas also able to clearly illustrate my assumptions and develop and refine the prototype post feedback . Visually showcasing a prototype and getting the stakeholders to use and comment , further strengthens my decision in choosing this technique . ### Output:

8797

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Mind mapping Challenges We are a media house and recently my team and I faced a problem with gathering a bunch of people for the video . The concept of the video was to present different opinions from people and we needed around 20 - 25 of them . The video was on the corona virus timeline and how it has left themselves and so many people affected . We failed getting that many number of people to give out their opinions . We needed to find a solution for this and figure out why people were not agreeing to be a part of the video despite being approached in the right way . Selection The tool we used was mind mapping . We wanted to easily figure out all the possible reasons and not complicate the process of figuring those out . Application We sat down together and made a creative map . Starting from the reasons for people not agreeing , any loop holes in the objective of the video , the way of approach , etc . We first decided to make 3 different maps . One each for people ’s refusal , the fault in the concept , and how we could make them believe that this would create awareness . Insight As we began the process of mind mapping , we happen to realize that the people who were being approached were n’t entirely empathetic to the current pandemic situation . When one does not feel that his / her opinions would be clear , he / she would not be comfortable expressing it . So we started approaching the right people , the people who were actively volunteering and helping the ones affected during these times . We finally happen to gather 20 people for the video . The fault in the concept of the timeline was that it was more about the negative aspect of the pandemic and it was n’t provoking positivity in people . We realized it would create more awareness in people when they see the parts where it would give them hope and appreciate the betterment of the situation and be optimistic about the future . Approach We would definitely use the mind mapping tool before we start of any projects further as it makes the process of planning very easy and reliable . Another tool we thought would make a big impact to our brand would be Storytelling . Being a media house , our main objective will always remain that . But , a story which makes people believe in themselves and their opinions more than they believe in us helping them express would come off as a powerful tool for our branding . At the end of the day our aim is to bring out the opinions in people about things that are hindered to talk about openly and also about the fields that are not completely exposed to the outer world .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Mind mapping Challenges We are a media house and recently my team and I faced a problem with gathering a bunch of people for the video . The concept of the video was to present different opinions from people and we needed around 20 - 25 of them . The video was on the corona virus timeline and how it has left themselves and so many people affected . We failed getting that many number of people to give out their opinions . We needed to find a solution for this and figure out why people were not agreeing to be a part of the video despite being approached in the right way . Selection The tool we used was mind mapping . We wanted to easily figure out all the possible reasons and not complicate the process of figuring those out . Application We sat down together and made a creative map . Starting from the reasons for people not agreeing , any loop holes in the objective of the video , the way of approach , etc . We first decided to make 3 different maps . One each for people ’s refusal , the fault in the concept , and how we could make them believe that this would create awareness . Insight As we began the process of mind mapping , we happen to realize that the people who were being approached were n’t entirely empathetic to the current pandemic situation . When one does not feel that his / her opinions would be clear , he / she would not be comfortable expressing it . So we started approaching the right people , the people who were actively volunteering and helping the ones affected during these times . We finally happen to gather 20 people for the video . The fault in the concept of the timeline was that it was more about the negative aspect of the pandemic and it was n’t provoking positivity in people . We realized it would create more awareness in people when they see the parts where it would give them hope and appreciate the betterment of the situation and be optimistic about the future . Approach We would definitely use the mind mapping tool before we start of any projects further as it makes the process of planning very easy and reliable . Another tool we thought would make a big impact to our brand would be Storytelling . Being a media house , our main objective will always remain that . But , a story which makes people believe in themselves and their opinions more than they believe in us helping them express would come off as a powerful tool for our branding . At the end of the day our aim is to bring out the opinions in people about things that are hindered to talk about openly and also about the fields that are not completely exposed to the outer world . ### Output:

19147

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling : A Irrigation Model Project Challenge Storytelling is a great tool of mind to share my experiences with my listeners . We 6 members thought something to present in the model competition organized by Engineering college . Analyzing the every best ideas to present we were demotivated at the end submission . It was difficult to estimate the cost schedule so that we almost dropped for it but finally we submitted our project via mail . We were selected to present the best model for the competition and cheered up by the college fellows to do for it later . It was such a challenging project . Selection For Dristi 2.0 event with a theme Development challenges within our nation , we forwarded our undergoing irrigation project to present the knowledge and the activities carried out by our government . With objective to provide information of Irrigation Project that was highlighted in the national news about its constraints and design consideration criteria , we put forward our application that meets the theme criteria of the Event . Application We presented the model with the locally available materials with its appropriate solutions to overcome the obstacles it was suffering . Several engineering conflicts was carried out to project manager and the locals are not satisfied with the activities that was being carried out due to negligence of proper soil testing . We suggested various engineering techniques to overcome such hazardous problem in our project presentation to the concerned authorities . Insight While performing the model with its prototype in an exact scale in reduced form . We concluded that a heavy manpower with high technology tools and machines and a dedicated Project Manager appointed by the high leader representatives of country is required to overcome the project with sophisticated engineering techniques within the time and economy boundary for smooth irrigation and national income generation . Approach The alternative solution for the irrigation project is to change the canal alignment but it will be too costly to handle the undergoing project . If not the change in alignment should be carried out as soon . If still It is okay , applying the same methods of construction , proper soil testing should be done with proper bed level maintenance in downstream channel .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling : A Irrigation Model Project Challenge Storytelling is a great tool of mind to share my experiences with my listeners . We 6 members thought something to present in the model competition organized by Engineering college . Analyzing the every best ideas to present we were demotivated at the end submission . It was difficult to estimate the cost schedule so that we almost dropped for it but finally we submitted our project via mail . We were selected to present the best model for the competition and cheered up by the college fellows to do for it later . It was such a challenging project . Selection For Dristi 2.0 event with a theme Development challenges within our nation , we forwarded our undergoing irrigation project to present the knowledge and the activities carried out by our government . With objective to provide information of Irrigation Project that was highlighted in the national news about its constraints and design consideration criteria , we put forward our application that meets the theme criteria of the Event . Application We presented the model with the locally available materials with its appropriate solutions to overcome the obstacles it was suffering . Several engineering conflicts was carried out to project manager and the locals are not satisfied with the activities that was being carried out due to negligence of proper soil testing . We suggested various engineering techniques to overcome such hazardous problem in our project presentation to the concerned authorities . Insight While performing the model with its prototype in an exact scale in reduced form . We concluded that a heavy manpower with high technology tools and machines and a dedicated Project Manager appointed by the high leader representatives of country is required to overcome the project with sophisticated engineering techniques within the time and economy boundary for smooth irrigation and national income generation . Approach The alternative solution for the irrigation project is to change the canal alignment but it will be too costly to handle the undergoing project . If not the change in alignment should be carried out as soon . If still It is okay , applying the same methods of construction , proper soil testing should be done with proper bed level maintenance in downstream channel . ### Output:

17718

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling . Challenge My passion for youth education and equality rendered me to venture into a community project start up and together with a team of twenty young members , we began by carrying out studies on major contributions towards high rates of school dropout cases especially for girls within Kajiado county which is located within the Rift Valley region of Kenya . High rates of school dropouts within the region were evident and this sparked my interest to gather the team as we worked on finding a solution on curbing this problem . I began by organizing the team into groups of four with a mission of carrying out surveys in five different sections within the county . Within a span of one week , only one group had gathered a little information regarding the subject . Most teams were faced with challenges such as unresponsiveness and rebellion of community members towards their visit . As the project manager , I quickly knew that we had to take a different approach . Selection With my great expertise in storytelling , I decided to train my fellow team members on its use and application . I trained on various methods and techniques such as scenario generation , plays , talk and images and digital and visual story telling . After the training , we decided to apply scenario generation method , plays , and talk and images stories . This time round , we split into groups of four but each with a great storyteller based on an assessment that we carried out . Application Through the coordinated process and using the lessons learned , the teams began carrying out their study within different sections of the county . We applied effective story telling measures such as taking time to understand the audience , having a clear sequence of events , and giving room for moments of reflection and feedback , all teams began gaining acceptance within the communities . One common story told within the five groups was about how our group had earlier ventured into a project whose focus was on fighting for the rights of disabled youths within the slums of Kibera in Nairobi . As we progressed with the project , we noticed that most of the youths living with disability would drop out of the Programme . Within a few weeks , there was not even one disabled person participating in the project . As the project leader , I decided to visit each of them in their homes and try to understand what could have been the cause of them pulling out from the project . Based on my study , most felt that there were so many differences between them and the rest of the team members hence they felt left out as we participated in most activities of the project . Our conclusion was that we needed to first ensure there was inclusivity of every person in each activity of the project . This forced us to put the project on hold as we tried to source for materials for the disabled youths to use as they partake in various activities such as presenting and holding meetings with stakeholders . Insight and Approach With a clearer picture of what to expect , the project is set to begin within a few months ’ time . After sharing the measures , we intend to take with the youths who had dropped out of the Programme , most have registered to join again . They have also been key in coming up with the ideas of making the Programme better . My conclusion was that feedback was an essential aspect that neither us nor the community members could overlook . Having started by telling this story in every visit we made opened up the community members to share their expectations , their cultural practices which differed with most of ours and their wishes as we progressed with the project within the community . Putting into consideration the feedback given , we were able to receive so much help from the community especially in relation to cultural practices that affected education . Some of these were early marriages and FGM practices for the girls forcing them to drop out of schools . Such were considered sensitive topics within the community . However , we managed to gather information as well as train the community for example through plays and skits that trained on the importance of education for every child . Having discovered how important storytelling is for our projects , as we progress , I intend to build more on the entire team ’s capacity regarding storytelling . We will also source for two experts for a coaching session on the topic . I noticed some of my team members would struggle with having to remain patient as they interact with people who were a bit reserved in giving information hence empathy will also be greatly taught and emphasized on as we dive into our next phase of the project .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling . Challenge My passion for youth education and equality rendered me to venture into a community project start up and together with a team of twenty young members , we began by carrying out studies on major contributions towards high rates of school dropout cases especially for girls within Kajiado county which is located within the Rift Valley region of Kenya . High rates of school dropouts within the region were evident and this sparked my interest to gather the team as we worked on finding a solution on curbing this problem . I began by organizing the team into groups of four with a mission of carrying out surveys in five different sections within the county . Within a span of one week , only one group had gathered a little information regarding the subject . Most teams were faced with challenges such as unresponsiveness and rebellion of community members towards their visit . As the project manager , I quickly knew that we had to take a different approach . Selection With my great expertise in storytelling , I decided to train my fellow team members on its use and application . I trained on various methods and techniques such as scenario generation , plays , talk and images and digital and visual story telling . After the training , we decided to apply scenario generation method , plays , and talk and images stories . This time round , we split into groups of four but each with a great storyteller based on an assessment that we carried out . Application Through the coordinated process and using the lessons learned , the teams began carrying out their study within different sections of the county . We applied effective story telling measures such as taking time to understand the audience , having a clear sequence of events , and giving room for moments of reflection and feedback , all teams began gaining acceptance within the communities . One common story told within the five groups was about how our group had earlier ventured into a project whose focus was on fighting for the rights of disabled youths within the slums of Kibera in Nairobi . As we progressed with the project , we noticed that most of the youths living with disability would drop out of the Programme . Within a few weeks , there was not even one disabled person participating in the project . As the project leader , I decided to visit each of them in their homes and try to understand what could have been the cause of them pulling out from the project . Based on my study , most felt that there were so many differences between them and the rest of the team members hence they felt left out as we participated in most activities of the project . Our conclusion was that we needed to first ensure there was inclusivity of every person in each activity of the project . This forced us to put the project on hold as we tried to source for materials for the disabled youths to use as they partake in various activities such as presenting and holding meetings with stakeholders . Insight and Approach With a clearer picture of what to expect , the project is set to begin within a few months ’ time . After sharing the measures , we intend to take with the youths who had dropped out of the Programme , most have registered to join again . They have also been key in coming up with the ideas of making the Programme better . My conclusion was that feedback was an essential aspect that neither us nor the community members could overlook . Having started by telling this story in every visit we made opened up the community members to share their expectations , their cultural practices which differed with most of ours and their wishes as we progressed with the project within the community . Putting into consideration the feedback given , we were able to receive so much help from the community especially in relation to cultural practices that affected education . Some of these were early marriages and FGM practices for the girls forcing them to drop out of schools . Such were considered sensitive topics within the community . However , we managed to gather information as well as train the community for example through plays and skits that trained on the importance of education for every child . Having discovered how important storytelling is for our projects , as we progress , I intend to build more on the entire team ’s capacity regarding storytelling . We will also source for two experts for a coaching session on the topic . I noticed some of my team members would struggle with having to remain patient as they interact with people who were a bit reserved in giving information hence empathy will also be greatly taught and emphasized on as we dive into our next phase of the project . ### Output:

19227

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

MIND MAPPING Challenge and selection : The first tool I used was the tool of Mind mapping , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . Mind mapping is a creative and logical means of note - taking that " maps out " your ideas in free form . They are non - linear representations of how you connect ideas and concepts . They are useful for creative thinking and brainstorming . All mind maps have some things in common . They have a natural organizational structure that radiates from the center and use lines , symbols , words , color and images according to simple , brain - friendly concepts . Mind mapping converts a long list of information into a colorful , memorable and highly organized diagram that works in line with your brain 's natural way of doing things . The illustrate associations between ideas or topics that radiate from a central theme , topic , or concept . Mind mapping assignments can increase student ’s achievement and knowledge retention because students are constructing knowledge . Mind maps help students learn information by forcing them to organize information and allow them creativity by the addition of color and images . These types of maps have been shown to lower extrinsic cognitive load because students are creating a two - dimensional space to tie ideas and concepts together . They allow students to create visual images to make information more meaningful and allow for deep learning to occur . Application : Insight and approach : Most students learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . Instead of thoughtlessly transcribing what your teacher says , mind maps compel you to actively think about what you hear and only write down the most essential pieces of information . The mind maps give the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . Mind maps , however , are a much more effective tool when it comes to note - taking . Instead of writing whole sentences , you stick to keywords and meaningful images . This way , you save time both during the lesson and afterward when you go back to revise the material . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: MIND MAPPING Challenge and selection : The first tool I used was the tool of Mind mapping , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . Mind mapping is a creative and logical means of note - taking that " maps out " your ideas in free form . They are non - linear representations of how you connect ideas and concepts . They are useful for creative thinking and brainstorming . All mind maps have some things in common . They have a natural organizational structure that radiates from the center and use lines , symbols , words , color and images according to simple , brain - friendly concepts . Mind mapping converts a long list of information into a colorful , memorable and highly organized diagram that works in line with your brain 's natural way of doing things . The illustrate associations between ideas or topics that radiate from a central theme , topic , or concept . Mind mapping assignments can increase student ’s achievement and knowledge retention because students are constructing knowledge . Mind maps help students learn information by forcing them to organize information and allow them creativity by the addition of color and images . These types of maps have been shown to lower extrinsic cognitive load because students are creating a two - dimensional space to tie ideas and concepts together . They allow students to create visual images to make information more meaningful and allow for deep learning to occur . Application : Insight and approach : Most students learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . Instead of thoughtlessly transcribing what your teacher says , mind maps compel you to actively think about what you hear and only write down the most essential pieces of information . The mind maps give the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . Mind maps , however , are a much more effective tool when it comes to note - taking . Instead of writing whole sentences , you stick to keywords and meaningful images . This way , you save time both during the lesson and afterward when you go back to revise the material . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables ### Output:

20561

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking for Innovation _ Assignment 03rd October 2020 Visualization and Mind Mapping Challenge : You have been asked to design a space ( of your choice ) in a volume of 5 meters by 5 meters by 5 meters . The designed space should be functional , of permanent use such as office , house , studio etc . The assignment is about lateral thinking in creation of spaces . Selection : Primarily , the tool of Mind Mapping will be essential in starting with this assignment . As from all the Data available , the person attempting the assignment will have to filter the information and then start designing . Following points need to be considered in the assignment : 01 . You have to compulsorily have minimum 04 levels in the total 05 meters height of block 02 . You can scoop out or add on an area of 3 Sq . m maximum 03 . The design should incorporate natural light and ventilation 04 . You may go underground up to 01.5 meters only 05 . Site Development is not optional and should complement the design of the block . 06 . You are not allowed to change the shape of the block ( no curves , round offs ) Application : The tool of mind mapping will help in listing down the problem statement and break it into various lateral thinking components . The person attempting the assignment may use and apply the basic design principles learnt till date and create a usable space with focus on form , function , levels , multiuse of spaces etc . Insight : The above points will make it important for the person attempting the assignment to use their visualization towards creating unique solutions . Mind mapping will help address the various issues to tackle as per the importance . Approach : May be as a different approach , we could look at visualization as the primary tool with more focus on Storytelling and expect a more conceptual proposal than technical . Finally , the main intent is to use Design thinking for creating innovative proposals , details can always be worked out once ideas become more clearer . Criteria for marking for the assignment could be set as below : 01 . Concept drawings ( as mentioned above ) _ 20 % 02 . Intelligent use of levels _ 25 % 03 . Brief generation and points considered _ 15 % 04 . Overall design scheme _ 30 % 05 . Mode of Presentation _ 10 %

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking for Innovation _ Assignment 03rd October 2020 Visualization and Mind Mapping Challenge : You have been asked to design a space ( of your choice ) in a volume of 5 meters by 5 meters by 5 meters . The designed space should be functional , of permanent use such as office , house , studio etc . The assignment is about lateral thinking in creation of spaces . Selection : Primarily , the tool of Mind Mapping will be essential in starting with this assignment . As from all the Data available , the person attempting the assignment will have to filter the information and then start designing . Following points need to be considered in the assignment : 01 . You have to compulsorily have minimum 04 levels in the total 05 meters height of block 02 . You can scoop out or add on an area of 3 Sq . m maximum 03 . The design should incorporate natural light and ventilation 04 . You may go underground up to 01.5 meters only 05 . Site Development is not optional and should complement the design of the block . 06 . You are not allowed to change the shape of the block ( no curves , round offs ) Application : The tool of mind mapping will help in listing down the problem statement and break it into various lateral thinking components . The person attempting the assignment may use and apply the basic design principles learnt till date and create a usable space with focus on form , function , levels , multiuse of spaces etc . Insight : The above points will make it important for the person attempting the assignment to use their visualization towards creating unique solutions . Mind mapping will help address the various issues to tackle as per the importance . Approach : May be as a different approach , we could look at visualization as the primary tool with more focus on Storytelling and expect a more conceptual proposal than technical . Finally , the main intent is to use Design thinking for creating innovative proposals , details can always be worked out once ideas become more clearer . Criteria for marking for the assignment could be set as below : 01 . Concept drawings ( as mentioned above ) _ 20 % 02 . Intelligent use of levels _ 25 % 03 . Brief generation and points considered _ 15 % 04 . Overall design scheme _ 30 % 05 . Mode of Presentation _ 10 % ### Output:

14172

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection Challenge and Selection I am the president of a humanitarian organisation that has a primary goal of raising money for field projects . Our secondary goal is to educate about global health and the field projects that we run . The project designed was an online live - teaching course with integrated learning strategies to learn about humanitarian and global issues in French . For the project , we reach out to an experienced French teacher and an experienced French humanitarian aid to help with design and structure . The development was projected to take 3 months with the hope that once the course was developed it could be run annually . The team was selected based on individual skills . I had experience in working abroad and an idea of essential French phrases that would provide the most value . Our teacher was comfortable teaching the course when the structure had been made . Our third person had parts in both sides and was there as an additional support as the project was time consuming . Application There were a number of issues to develop before launching . What level to aim at for example . We studied course psychology and why the completion rate of online courses is low . We worked to make the course a regular habit and integrated daily reminders and quizzes to keep students in the loop . The advertising campaign was launched across several social media platforms . This was a trial launch so spaces were limited , therefore we were confident all tickets would sell . The difficulty was selecting class cohorts of a similar level . It is difficult with languages to develop a proficient tool at assessing a person ’s ability accurately . We send out questionaries although I suspect almost all students used translational tools to boost their performance . Our feedback of application has been very successful . We send out feedback forms after each session . We have tweaked elements including more additional learning resources to make it a complete immersive experience . Insight and approach By applying the integrated learning course , we have learnt several things . When giving instructions to a large group they must be incredibly clear . Additional emails answering questions are time consuming and cost the business money . Since this was a trial it allowed us to refine our advertising strategy . A great insight is into what pulls people to further education . People are moved to continue more on enjoyment and how they felt opposed to how much they are learning . Although the more someone enjoys the course , the more they are learning generally as the engagement is higher . Our approach has been very supportive to students and we have put in additional time to accommodate additional issues which was not a cost effective efficient way to spend our time . The logic was additional money spent to make the course the best it can be , will reap in the long term . After this trial period , we will work on redesigning minor elements , otherwise it is ready to be rolled out on a larger scale .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection Challenge and Selection I am the president of a humanitarian organisation that has a primary goal of raising money for field projects . Our secondary goal is to educate about global health and the field projects that we run . The project designed was an online live - teaching course with integrated learning strategies to learn about humanitarian and global issues in French . For the project , we reach out to an experienced French teacher and an experienced French humanitarian aid to help with design and structure . The development was projected to take 3 months with the hope that once the course was developed it could be run annually . The team was selected based on individual skills . I had experience in working abroad and an idea of essential French phrases that would provide the most value . Our teacher was comfortable teaching the course when the structure had been made . Our third person had parts in both sides and was there as an additional support as the project was time consuming . Application There were a number of issues to develop before launching . What level to aim at for example . We studied course psychology and why the completion rate of online courses is low . We worked to make the course a regular habit and integrated daily reminders and quizzes to keep students in the loop . The advertising campaign was launched across several social media platforms . This was a trial launch so spaces were limited , therefore we were confident all tickets would sell . The difficulty was selecting class cohorts of a similar level . It is difficult with languages to develop a proficient tool at assessing a person ’s ability accurately . We send out questionaries although I suspect almost all students used translational tools to boost their performance . Our feedback of application has been very successful . We send out feedback forms after each session . We have tweaked elements including more additional learning resources to make it a complete immersive experience . Insight and approach By applying the integrated learning course , we have learnt several things . When giving instructions to a large group they must be incredibly clear . Additional emails answering questions are time consuming and cost the business money . Since this was a trial it allowed us to refine our advertising strategy . A great insight is into what pulls people to further education . People are moved to continue more on enjoyment and how they felt opposed to how much they are learning . Although the more someone enjoys the course , the more they are learning generally as the engagement is higher . Our approach has been very supportive to students and we have put in additional time to accommodate additional issues which was not a cost effective efficient way to spend our time . The logic was additional money spent to make the course the best it can be , will reap in the long term . After this trial period , we will work on redesigning minor elements , otherwise it is ready to be rolled out on a larger scale . ### Output:

18529

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example reflection - visualization Challenge and selection The tool I used was the visualization tool , which consists of consciously using images in our work process , with the intention that an idea comes to life , as well as helping to simplify the concept , since the team understands and assumes it . to work on it collaboratively It pushes us to expand the use of oral or written language , to go beyond words and to unlock the most creative part of our brain , something that we do not use so often . I use this tool frequently when creating new designs for the rearrangement of workspaces according to the expansions that arise with the growth of the business . Application I begin the process with the creation of a graphic that represents the current location of the furniture , identifying the non - functional areas and furniture , as well as the mobility needs in the different spaces of the place or those objects that could be using space improperly since they are not used obligatorily most of the time . Subsequently , the different new needs created from the growth of the business are listed , pointing out those new experiences that could be offered to customers , as well as innovations in the services provided by making some spaces more fluid or open and giving greater privacy to those . where experience requires it . Thanks to the application of this tool , it was possible to reduce costs and time to the business by having a clear idea of the possible ways to remodel the place , in the same way , it allowed the business to grow even more by giving a new image to the place , as well as offer new services to consumers using existing resources , without the need for expenses that were not contemplated in the project . Insight & Approach Finally , I consider that the use of this tool is very effective at different times in the management of a business , because visually capturing ideas allows employees to focus more on the idea that the leader has , without wasting time on projects that the manager has not had in mind nor are important to him to implement in his current business .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example reflection - visualization Challenge and selection The tool I used was the visualization tool , which consists of consciously using images in our work process , with the intention that an idea comes to life , as well as helping to simplify the concept , since the team understands and assumes it . to work on it collaboratively It pushes us to expand the use of oral or written language , to go beyond words and to unlock the most creative part of our brain , something that we do not use so often . I use this tool frequently when creating new designs for the rearrangement of workspaces according to the expansions that arise with the growth of the business . Application I begin the process with the creation of a graphic that represents the current location of the furniture , identifying the non - functional areas and furniture , as well as the mobility needs in the different spaces of the place or those objects that could be using space improperly since they are not used obligatorily most of the time . Subsequently , the different new needs created from the growth of the business are listed , pointing out those new experiences that could be offered to customers , as well as innovations in the services provided by making some spaces more fluid or open and giving greater privacy to those . where experience requires it . Thanks to the application of this tool , it was possible to reduce costs and time to the business by having a clear idea of the possible ways to remodel the place , in the same way , it allowed the business to grow even more by giving a new image to the place , as well as offer new services to consumers using existing resources , without the need for expenses that were not contemplated in the project . Insight & Approach Finally , I consider that the use of this tool is very effective at different times in the management of a business , because visually capturing ideas allows employees to focus more on the idea that the leader has , without wasting time on projects that the manager has not had in mind nor are important to him to implement in his current business . ### Output:

13724

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind Map Tool ➢ Challenge & Selection The Mind Map shows the " shape " of the subject , the relative importance of individual points , and the ways in which facts relate to one another . Research shows that this is of particular benefit when dealing with complex information , such as during business planning and strategy development . Mind Maps are more compact than conventional notes , and often take up just one side of paper . This helps you to make associations and to generate new ideas . You can also add new information easily , even to a Mind Map that you 've already drawn . Mind Mapping can also help you to break down large projects or topics into manageable chunks , so that you can plan effectively without getting overwhelmed and without forgetting something important . ➢ Application Mind Maps are useful for , Brainstorming ( individually , and as a group ) , summarizing information , taking notes , consolidating information from different sources , thinking through complex problems , presenting information clearly , studying and memorizing information . Mind Maps are also good for refreshing information in your mind . When you commit the shape and structure of a Mind Map to memory , you can often get the cues you need to remember the information it contains just by glancing quickly at the Map . Studies have shown that this makes them highly valuable when you 're learning a language , for example . We can really get inventive with Mind Maps , so they are great for boosting creativity , too . When we include colors , images or drawings , they can even resemble a work of art . ➢ Insight & Approach What I have learned from conducting this exercise with several groups is that Mind mapping is a simple , visual way to organize your ideas for better clarity and recall . Mind maps focus on only one central concept or idea and are based on radial hierarchies and tree structures . All that in 5 steps : • Create a Central Idea The central idea is the starting point of your Mind Map and represents the topic you are going to explore . This should be in the center of your page and can include an image or colour that fits with your Mind Map ’s topic . This draws attention and triggers associations , as our brains respond better to visual stimuli . Taking the time to personalize your central idea , whether it ’s hand - drawn or made digitally , will strengthen the connection you have with the content in your Mind Map . • Add branches to your map The next step to get your creative juices flowing is to add branches . The main branches which flow from the central image are the key themes . You can explore each of the themes in greater depth by adding child branches . The beauty of a Mind Map is that you can keep adding new branches and you ’re not restricted to just a few options . Remember , the way your Mind Map spans out will come naturally as you add more ideas and your brain freely draws new associations from the different concepts . • Add keywords When you add a branch to your Mind Map , you will need to include a key idea . Try to keep this idea as brief as possible ; this will allow you to spark off a greater number of associations , compared to longer more complex phrase . • Color code your branches Mind Mapping encourages whole brain thinking as it brings together a wide range of cortical skills from logical and numerical , to creative and special . The overlap of such skills makes your brain more synergetic and maintains its optimal working level . Keeping these cortical skills isolated from one another does not help brain development , which a Mind Map seeks to do . One example of whole brain thinking is color coding your Mind Maps . Color coding links the visual with the logical and helps your brain to create mental shortcuts . It allows you to categorize , highlight , analyze information and identify more connections which would not have previously been discovered . • Include visual signifiers Do n’t forget to add images and other visual elements to your Mind Map as images have the power to convey much more information than a word , sentence or even an essay . Why is this important ? Images are processed instantly by the brain and act as visual stimuli to recall information . They are also a universal language that can overcome any language barrier .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind Map Tool ➢ Challenge & Selection The Mind Map shows the " shape " of the subject , the relative importance of individual points , and the ways in which facts relate to one another . Research shows that this is of particular benefit when dealing with complex information , such as during business planning and strategy development . Mind Maps are more compact than conventional notes , and often take up just one side of paper . This helps you to make associations and to generate new ideas . You can also add new information easily , even to a Mind Map that you 've already drawn . Mind Mapping can also help you to break down large projects or topics into manageable chunks , so that you can plan effectively without getting overwhelmed and without forgetting something important . ➢ Application Mind Maps are useful for , Brainstorming ( individually , and as a group ) , summarizing information , taking notes , consolidating information from different sources , thinking through complex problems , presenting information clearly , studying and memorizing information . Mind Maps are also good for refreshing information in your mind . When you commit the shape and structure of a Mind Map to memory , you can often get the cues you need to remember the information it contains just by glancing quickly at the Map . Studies have shown that this makes them highly valuable when you 're learning a language , for example . We can really get inventive with Mind Maps , so they are great for boosting creativity , too . When we include colors , images or drawings , they can even resemble a work of art . ➢ Insight & Approach What I have learned from conducting this exercise with several groups is that Mind mapping is a simple , visual way to organize your ideas for better clarity and recall . Mind maps focus on only one central concept or idea and are based on radial hierarchies and tree structures . All that in 5 steps : • Create a Central Idea The central idea is the starting point of your Mind Map and represents the topic you are going to explore . This should be in the center of your page and can include an image or colour that fits with your Mind Map ’s topic . This draws attention and triggers associations , as our brains respond better to visual stimuli . Taking the time to personalize your central idea , whether it ’s hand - drawn or made digitally , will strengthen the connection you have with the content in your Mind Map . • Add branches to your map The next step to get your creative juices flowing is to add branches . The main branches which flow from the central image are the key themes . You can explore each of the themes in greater depth by adding child branches . The beauty of a Mind Map is that you can keep adding new branches and you ’re not restricted to just a few options . Remember , the way your Mind Map spans out will come naturally as you add more ideas and your brain freely draws new associations from the different concepts . • Add keywords When you add a branch to your Mind Map , you will need to include a key idea . Try to keep this idea as brief as possible ; this will allow you to spark off a greater number of associations , compared to longer more complex phrase . • Color code your branches Mind Mapping encourages whole brain thinking as it brings together a wide range of cortical skills from logical and numerical , to creative and special . The overlap of such skills makes your brain more synergetic and maintains its optimal working level . Keeping these cortical skills isolated from one another does not help brain development , which a Mind Map seeks to do . One example of whole brain thinking is color coding your Mind Maps . Color coding links the visual with the logical and helps your brain to create mental shortcuts . It allows you to categorize , highlight , analyze information and identify more connections which would not have previously been discovered . • Include visual signifiers Do n’t forget to add images and other visual elements to your Mind Map as images have the power to convey much more information than a word , sentence or even an essay . Why is this important ? Images are processed instantly by the brain and act as visual stimuli to recall information . They are also a universal language that can overcome any language barrier . ### Output:

13665

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

1 . Challenge : Visualization ( Cloud Deployments across Service providers and different Regions ) We are IT App company that offer services across different cloud vendors across different regions globally . These cloud vendors expand every quarter and it becomes extremely difficulty to expand our services on top of these vendors which are based in different regions across the cloud . We build an app and deploy IT on say Microsoft cloud in UK region . It becomes obvious that customers using our app across regions may not be happy to use the cloud - based server in UK region accessing our APP from an Australia region . We had difficulty in deploying our app ’s to other regions seamlessly and keeping our customers happy . We then thought of visualizing the regions we support and a solution to overcome this . 2 . Tool Selected to visualize : XMIND We used to XMIND tool to visualize the vendors and regions supported . This tool basically helps you create a Mind Map of all the regions and vendors supported for cloud . Moreover , this tool is a free software available and can be easily used to share the charts across team members and simultaneously edit the same from team members . We used this tool effectively to get share with customers as well . 3 . Application : We create a chart like below as part of our application , we then create a sub chart based on Vendor and Region as seen below . We now have an idea as to what is t be presented to our customer and to cloud vendor to make them understand the same and arrive a common solution . After a short presentation with vendors we were able to arrive at solution . We tweaked our app to tailor with help of our service vendors . 4 . Insight : We got this insight after going thru various issues the organization had seen in the past . We did not have a clear approach at the beginning handling the scale and request from several customers across the globe . We went thru a few journals from ieee to understand “ handling the scale ” . This also meant that our app design should able be re - designed to scale for the future . We then got to the root of the app and tuned in a way to scale to work on different service providers and regions . 5 . Approach We had to take another approach of conduction survey with various customers which could have become cumbersome . We did figure out different tools and 3rd party to help us at an extra cost . We did not have an in - house solution until we got to a visual diagram way as explained above . We had an alternate way of spinning up servers in different region to try out with even tweaking our app as we could not have got to root without analyzing the scale . Design thinking made us think beyond and gives ourselves a visual space to go further to drill down .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: 1 . Challenge : Visualization ( Cloud Deployments across Service providers and different Regions ) We are IT App company that offer services across different cloud vendors across different regions globally . These cloud vendors expand every quarter and it becomes extremely difficulty to expand our services on top of these vendors which are based in different regions across the cloud . We build an app and deploy IT on say Microsoft cloud in UK region . It becomes obvious that customers using our app across regions may not be happy to use the cloud - based server in UK region accessing our APP from an Australia region . We had difficulty in deploying our app ’s to other regions seamlessly and keeping our customers happy . We then thought of visualizing the regions we support and a solution to overcome this . 2 . Tool Selected to visualize : XMIND We used to XMIND tool to visualize the vendors and regions supported . This tool basically helps you create a Mind Map of all the regions and vendors supported for cloud . Moreover , this tool is a free software available and can be easily used to share the charts across team members and simultaneously edit the same from team members . We used this tool effectively to get share with customers as well . 3 . Application : We create a chart like below as part of our application , we then create a sub chart based on Vendor and Region as seen below . We now have an idea as to what is t be presented to our customer and to cloud vendor to make them understand the same and arrive a common solution . After a short presentation with vendors we were able to arrive at solution . We tweaked our app to tailor with help of our service vendors . 4 . Insight : We got this insight after going thru various issues the organization had seen in the past . We did not have a clear approach at the beginning handling the scale and request from several customers across the globe . We went thru a few journals from ieee to understand “ handling the scale ” . This also meant that our app design should able be re - designed to scale for the future . We then got to the root of the app and tuned in a way to scale to work on different service providers and regions . 5 . Approach We had to take another approach of conduction survey with various customers which could have become cumbersome . We did figure out different tools and 3rd party to help us at an extra cost . We did not have an in - house solution until we got to a visual diagram way as explained above . We had an alternate way of spinning up servers in different region to try out with even tweaking our app as we could not have got to root without analyzing the scale . Design thinking made us think beyond and gives ourselves a visual space to go further to drill down . ### Output:

21562

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : Connect patients with trusted professional pharmacists who can advise on the best available medicines for patient needs at the best price and order delivery . Choices : I chose the storytelling tool . I have a development team that needs to develop a product . I chose this tool to help developers better understand the problem . https://www.coursera.org/learn/uva-darden-design-thinking-innovation/lecture/PAXCd/ storytelling - tool Application : I gathered all my developers , put them at the same table and began to tell them a story . I told them that everything is moving to the Internet and it is more convenient for the younger generation to receive consultations online as easily as they communicate in instant messengers with their friends . Also , the older generation should use the new product and took an example from my grandmother , who writes to me on WhatsApp . Understanding : My team felt all the emotions that I wanted to convey to them . They immediately began to come up with ideas on how to do it simply and intuitively for everyone . They drew a prototype and showed it to me . I was amazed how well they understood me ! Approach : Storytelling is a great tool and I use it a lot in my life and work . People listen carefully and better understand what they want to convey . They also experience the emotions of the heroes of my story , get used to the role and offer me cool ideas . Design thinking is really cool !

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : Connect patients with trusted professional pharmacists who can advise on the best available medicines for patient needs at the best price and order delivery . Choices : I chose the storytelling tool . I have a development team that needs to develop a product . I chose this tool to help developers better understand the problem . https://www.coursera.org/learn/uva-darden-design-thinking-innovation/lecture/PAXCd/ storytelling - tool Application : I gathered all my developers , put them at the same table and began to tell them a story . I told them that everything is moving to the Internet and it is more convenient for the younger generation to receive consultations online as easily as they communicate in instant messengers with their friends . Also , the older generation should use the new product and took an example from my grandmother , who writes to me on WhatsApp . Understanding : My team felt all the emotions that I wanted to convey to them . They immediately began to come up with ideas on how to do it simply and intuitively for everyone . They drew a prototype and showed it to me . I was amazed how well they understood me ! Approach : Storytelling is a great tool and I use it a lot in my life and work . People listen carefully and better understand what they want to convey . They also experience the emotions of the heroes of my story , get used to the role and offer me cool ideas . Design thinking is really cool ! ### Output:

10145

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : The Challenge that I faced was held in University Cafe . Everyday in the start of University we just saw two things to eat in the big University that were Fries and fried items . In the start all ate but after a couple of weeks all went out for lunch . This makes it difficult for university to grab the students . Selection : I choose the visualization tool Because while taking any decision observation is must I m appropriate with the story of a good kitchen because we were facing the same problem as they are facing . Application : The University Staff observe the problem and release the survey form for the new students regarding allow the university performs , in which we also ask about the cafe and give this as the open end question , after a couple of weeks we collapse all the data and reach the result . Most of the answers about cafe were n't good , as we were thinking , Many students also gave the suggestion of adding a food menu , so Finally we came to know the Problem , then the University took a decision and introduced meun regarding the days . University launch different dishes within days . Insight : The insights were awesome . Almost 60 % of students in the start use to sit in the cafe and start ordering food from University . Approach : If i see that same case again in the University i Should Observe again that most probably it would happen again to same food or quality issue or price issue , what i should perfred next time would be change the food and packing .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : The Challenge that I faced was held in University Cafe . Everyday in the start of University we just saw two things to eat in the big University that were Fries and fried items . In the start all ate but after a couple of weeks all went out for lunch . This makes it difficult for university to grab the students . Selection : I choose the visualization tool Because while taking any decision observation is must I m appropriate with the story of a good kitchen because we were facing the same problem as they are facing . Application : The University Staff observe the problem and release the survey form for the new students regarding allow the university performs , in which we also ask about the cafe and give this as the open end question , after a couple of weeks we collapse all the data and reach the result . Most of the answers about cafe were n't good , as we were thinking , Many students also gave the suggestion of adding a food menu , so Finally we came to know the Problem , then the University took a decision and introduced meun regarding the days . University launch different dishes within days . Insight : The insights were awesome . Almost 60 % of students in the start use to sit in the cafe and start ordering food from University . Approach : If i see that same case again in the University i Should Observe again that most probably it would happen again to same food or quality issue or price issue , what i should perfred next time would be change the food and packing . ### Output:

21921

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Learning Launch Tool 1 . Challenge : Working as a leader in R&D organization of machining software company , I am never short of ideas in our group . Hundreds are generated when we get team together to brainstorm on any topic . Challenge is always selecting right few to proceed with and doing that selection without technology , execution or individual biases . In this specific case , we had gathered ideas on simplifying steps in providing tolerance values on the part , so that machining allowance / errors wo nt exceed the limits even after considering worst possible scenario . Let me take help of below figure to explain the process . Each plate has tolerance as mentioned below . If you take worst case , i.e. each tolerance limit staying on positive max , then overall tolerance for X will be summation of all positive worst - case tolerances . In assembly , typically you have overall tolerance and then need to reverse calculate permissible tolerance for each part to stay within limits . Now imagine complex assembly with multiple parts which have holes , fillets , or shapes which are not rectangular . Tolerance calculation keeps becoming complex and it becomes very cumbersome process for user of our software to input it meaningfully . In machining , you have to compute and adjust for these tolerances to meet overall fitment of the part within assembly for given functionality . 2 . Selection : Team came out with multiple approaches that can possibly simplify this interaction and we shortlisted three of them as most promising based on our internal criteria . These approaches varied on controls it provided to user to finetune their inputs for various scenario ( maximum functionality ) versus asking minimum intervention from user and product making assumptions on their behalf ( minimum UI ) . Then we decided to select Learning Launch tool to experiment with these three approaches to come out with best possible one for final implementation . 3 . Application : We build quick and dirty simulated prototype of these approaches in less than 2 weeks of efforts and exposed them to ~18 customers / users who had volunteered to work with us to improve our productline . We developed ‘ customer satisfaction index ’ ( CSI ) survey for evaluation with criteria like if proposed solutions meets their need , is it easier to use , what they most liked about this particular approach . We exposed our quick and dirty simulated prototypes to them through cloud VM and also observed their usage through video calls . We asked them to fill these CSI survey after roughly allowing 20 mins play time for them . Each user had to spend roughly 30 min of its total time for the same including documenting their feedback for ~10min . 4 . Insight : This exercise resulted in surprise findings for us . None of the three was clear winner in terms of distinct leader in CSI index . Users like simplicity of the approach where we did n’t ask them too many inputs , but wanted deeper control over functionality for their real world parts and their variations . Due to insight gained from our learning launch experiment , we developed new approach altogether where we provided simplicity of making assumptions on behalf of users to generate default output for most cases , but then allowing to go back and launch detailed controls for few cases . This detailed UI was required to be invoked only in rare cases to provide different values than what software has calculated . This approach was like combining best of all worlds – no UI and default output for 80 % of scenarios , but ability to go back provide details for 20 % cases where unique inputs are required , and more functionality needs to be exposed . Our users loved this approach when it was launched finally after few more confirmation trials . 5 . Approach : Clearly keeping open mind in Learning Launch phase and allowing customers / users provide all possible feedback is important . We quickly learned none of our shortlisted ideas were great , but could develop new one based on feedback from these experiment that allowed us to provide innovative solution that could help our customer . References : 1 . Above figure , examples taken from real work done during project and publicly published material related to this product at : http://hogan.com/app/categoriesindex.php

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: http://hogan.com/app/categoriesindex.php USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Learning Launch Tool 1 . Challenge : Working as a leader in R&D organization of machining software company , I am never short of ideas in our group . Hundreds are generated when we get team together to brainstorm on any topic . Challenge is always selecting right few to proceed with and doing that selection without technology , execution or individual biases . In this specific case , we had gathered ideas on simplifying steps in providing tolerance values on the part , so that machining allowance / errors wo nt exceed the limits even after considering worst possible scenario . Let me take help of below figure to explain the process . Each plate has tolerance as mentioned below . If you take worst case , i.e. each tolerance limit staying on positive max , then overall tolerance for X will be summation of all positive worst - case tolerances . In assembly , typically you have overall tolerance and then need to reverse calculate permissible tolerance for each part to stay within limits . Now imagine complex assembly with multiple parts which have holes , fillets , or shapes which are not rectangular . Tolerance calculation keeps becoming complex and it becomes very cumbersome process for user of our software to input it meaningfully . In machining , you have to compute and adjust for these tolerances to meet overall fitment of the part within assembly for given functionality . 2 . Selection : Team came out with multiple approaches that can possibly simplify this interaction and we shortlisted three of them as most promising based on our internal criteria . These approaches varied on controls it provided to user to finetune their inputs for various scenario ( maximum functionality ) versus asking minimum intervention from user and product making assumptions on their behalf ( minimum UI ) . Then we decided to select Learning Launch tool to experiment with these three approaches to come out with best possible one for final implementation . 3 . Application : We build quick and dirty simulated prototype of these approaches in less than 2 weeks of efforts and exposed them to ~18 customers / users who had volunteered to work with us to improve our productline . We developed ‘ customer satisfaction index ’ ( CSI ) survey for evaluation with criteria like if proposed solutions meets their need , is it easier to use , what they most liked about this particular approach . We exposed our quick and dirty simulated prototypes to them through cloud VM and also observed their usage through video calls . We asked them to fill these CSI survey after roughly allowing 20 mins play time for them . Each user had to spend roughly 30 min of its total time for the same including documenting their feedback for ~10min . 4 . Insight : This exercise resulted in surprise findings for us . None of the three was clear winner in terms of distinct leader in CSI index . Users like simplicity of the approach where we did n’t ask them too many inputs , but wanted deeper control over functionality for their real world parts and their variations . Due to insight gained from our learning launch experiment , we developed new approach altogether where we provided simplicity of making assumptions on behalf of users to generate default output for most cases , but then allowing to go back and launch detailed controls for few cases . This detailed UI was required to be invoked only in rare cases to provide different values than what software has calculated . This approach was like combining best of all worlds – no UI and default output for 80 % of scenarios , but ability to go back provide details for 20 % cases where unique inputs are required , and more functionality needs to be exposed . Our users loved this approach when it was launched finally after few more confirmation trials . 5 . Approach : Clearly keeping open mind in Learning Launch phase and allowing customers / users provide all possible feedback is important . We quickly learned none of our shortlisted ideas were great , but could develop new one based on feedback from these experiment that allowed us to provide innovative solution that could help our customer . References : 1 . Above figure , examples taken from real work done during project and publicly published material related to this product at : http://hogan.com/app/categoriesindex.php ### Output:

11326

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking for Innovation Reflection Assignment - Learning Launch Challenge As a trainer in my company , I got to design and develop new training courses from time to time . One of the training courses that I recently developed was named “ Working with People of Different Personalities ” , which was a course introducing different personalities types and educating people how they can better work with people who have different personalities . One of the challenges I faced was how I should design the course in a way that was effective , practical and engaging to the training participants . Selection and Application When developing the training course , I got an idea to include an experiential activity that could let participants observe the behaviors of people who were of different personalities and experience how it was like to really work with them . Here , I made use of the tool “ Learning Launch ” . I developed a game called “ Build the Bridge ” , which required participants to split into groups of 12 and work together to build a bridge of 6 meters long using the materials ( like newspaper ) given by the trainer . The bridge should be strong enough to withstand the weight of a bottle of Coke , allowing it to pass from one end to the other . By playing the activity , I have made two assumptions : Firstly , during the activities , participants of different personalities would behave in different ways and that people could experience how it was like working with them and appreciate their contribution to the team . Secondly , participants would enjoy playing the game in the middle of the 3.5 - hour workshop , which was a fun and relaxing way to learn . By using this “ Learning Launch ” , I would test and see whether my assumptions were true or not . Insight The “ Learning Launch ” is a fast , cheap experiment that can be used to test my assumptions . Only when I tried out the activity in my training class could I really tell whether it works or not , in other words , whether my assumptions were true or not . Here are the results : For my first assumption , it did not seem to me that the activity was a good one in reflecting the behavioral differences among people of different personalities . During the activity , it was pretty hard to observe and categorize the behaviors of people based on their personality types . Perhaps there were too many factors ( like experience , competences , etc . ) that would affect the behaviors of people , and the activity was not particularly effective in bringing out the differences in participants ’ personalities . My second assumption , yet , was proved to be true . In the post - training evaluation , a number of participants shared that the “ Build the Bridge ” game was the most enjoyable part throughout the whole training . It proved that people did enjoy experiential learning , and the idea of adding a game in the middle of the training could definitely help enhance the level of engagement among training participants . Approach With the experience from this “ Learning Launch ” , I was able to test my assumptions and got a better idea of how I could improve the design of the training course “ Working with People of Different Personalities ” . In my next class , I would still pursue with the idea of having an experiential activity in the middle of the class ( which was proven engaging ) , but would try to use another activity that can better stress the behavioral differences of people of different personalities . That activity would be my second “ Learning Launch ” , and I would keep doing experiments until I successfully develop a game that is effective , practical and engaging to the training participants .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking for Innovation Reflection Assignment - Learning Launch Challenge As a trainer in my company , I got to design and develop new training courses from time to time . One of the training courses that I recently developed was named “ Working with People of Different Personalities ” , which was a course introducing different personalities types and educating people how they can better work with people who have different personalities . One of the challenges I faced was how I should design the course in a way that was effective , practical and engaging to the training participants . Selection and Application When developing the training course , I got an idea to include an experiential activity that could let participants observe the behaviors of people who were of different personalities and experience how it was like to really work with them . Here , I made use of the tool “ Learning Launch ” . I developed a game called “ Build the Bridge ” , which required participants to split into groups of 12 and work together to build a bridge of 6 meters long using the materials ( like newspaper ) given by the trainer . The bridge should be strong enough to withstand the weight of a bottle of Coke , allowing it to pass from one end to the other . By playing the activity , I have made two assumptions : Firstly , during the activities , participants of different personalities would behave in different ways and that people could experience how it was like working with them and appreciate their contribution to the team . Secondly , participants would enjoy playing the game in the middle of the 3.5 - hour workshop , which was a fun and relaxing way to learn . By using this “ Learning Launch ” , I would test and see whether my assumptions were true or not . Insight The “ Learning Launch ” is a fast , cheap experiment that can be used to test my assumptions . Only when I tried out the activity in my training class could I really tell whether it works or not , in other words , whether my assumptions were true or not . Here are the results : For my first assumption , it did not seem to me that the activity was a good one in reflecting the behavioral differences among people of different personalities . During the activity , it was pretty hard to observe and categorize the behaviors of people based on their personality types . Perhaps there were too many factors ( like experience , competences , etc . ) that would affect the behaviors of people , and the activity was not particularly effective in bringing out the differences in participants ’ personalities . My second assumption , yet , was proved to be true . In the post - training evaluation , a number of participants shared that the “ Build the Bridge ” game was the most enjoyable part throughout the whole training . It proved that people did enjoy experiential learning , and the idea of adding a game in the middle of the training could definitely help enhance the level of engagement among training participants . Approach With the experience from this “ Learning Launch ” , I was able to test my assumptions and got a better idea of how I could improve the design of the training course “ Working with People of Different Personalities ” . In my next class , I would still pursue with the idea of having an experiential activity in the middle of the class ( which was proven engaging ) , but would try to use another activity that can better stress the behavioral differences of people of different personalities . That activity would be my second “ Learning Launch ” , and I would keep doing experiments until I successfully develop a game that is effective , practical and engaging to the training participants . ### Output:

17359

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking for Innovation – Week 5 Peer Graded Assignment Tool that applied – Storytelling 1 . Challenge & Selection Storytelling is a powerful tool that can be applied in various situations in our daily life , hence it is a tool that I have used all the time . As a marketer for a shampoo company , I have always faced the challenge of getting more customers to try and love our new products . In addition , I also faced challenges in how to ensure the phenomenon of declining brand loyalty to our products , as there are many choices for customers in the markets nowadays . I prefer to use storytelling because it allows me to better understand users , generate empathy , and emotionally affect them . I often create images to represent target users and add conflict to stories that reflect their user paths and concerns . One reason is that through storytelling we can better understand what users want from a solution . Good stories always captivate the audience . In user experience ( UX ) design , if designers use storytelling throughout the design process to ensure that all work is focused on the needs of the users and the value the company wants for those five users . After completing your design research to understand the needs and wants of your users , you use your ideas to tell a story about who you are , what they want , and how you will deliver it . This story allows everyone involved in the project to empathize with the users and ensure that their work matches the story . Having a story throughout the project means marketing design at the end of the design process is also easy as you already know exactly what story to tell to show how valuable your product is . 2 . Application Storytelling indirectly involves emotional branding . Emotional branding in fact is the practice of building Storytelling is indirectly related to emotional branding . Essentially , emotional branding is the practice of creating brands that speak directly to the consumer , their emotional state , needs and aspirations . The purpose of emotional branding is to establish a connection between consumers and products by stimulating consumer emotions . Human needs such as love , strength , emotional security , and self - satisfaction are grounded in subconscious emotions as the basis of emotional brands and enable marketers to create self - fulfilling prophecies in response to consumer demand . People want to meet demand , and advertisers must meet those needs on a constant cycle . Our company has launched a new line of anti - dandruff shampoos that allows real women to share their experiences with Beauty Me Antidandruff DIARY products through a video blog where real women share their stories about dandruff and how new products can save them . The YouTube Diary channel attracts real women from fashion bloggers , travel bloggers , makeup artists and others to share their stories of fighting dandruff with us . It also has a link to buy items online . The channel also spawned the Facebook app , which was once again stylized as a diary . In addition to similar YouTube channels , the Secret Diary app provides additional information on hair and products . Creating a secret diary , revealing products as a solution , and allowing real women to share their anti - dandruff secrets support the two pillars of sports . This type of storytelling allows new customers to more readily start their journey to our products as the review is real and trustworthy . 3 . Insight Using a learning tool , we designed and tested our solutions . In the course of training , we managed to improve the functions and design of our product in order to meet the expectations of users . It was through this process that we realized that customers are more attracted to the Facebook review as it is shared by regular users rather than celebrities or influencers . Our marketing department used the results of this process to change our marketing campaign strategy . Going forward , our business will focus on human - centered design to improve our products and services .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking for Innovation – Week 5 Peer Graded Assignment Tool that applied – Storytelling 1 . Challenge & Selection Storytelling is a powerful tool that can be applied in various situations in our daily life , hence it is a tool that I have used all the time . As a marketer for a shampoo company , I have always faced the challenge of getting more customers to try and love our new products . In addition , I also faced challenges in how to ensure the phenomenon of declining brand loyalty to our products , as there are many choices for customers in the markets nowadays . I prefer to use storytelling because it allows me to better understand users , generate empathy , and emotionally affect them . I often create images to represent target users and add conflict to stories that reflect their user paths and concerns . One reason is that through storytelling we can better understand what users want from a solution . Good stories always captivate the audience . In user experience ( UX ) design , if designers use storytelling throughout the design process to ensure that all work is focused on the needs of the users and the value the company wants for those five users . After completing your design research to understand the needs and wants of your users , you use your ideas to tell a story about who you are , what they want , and how you will deliver it . This story allows everyone involved in the project to empathize with the users and ensure that their work matches the story . Having a story throughout the project means marketing design at the end of the design process is also easy as you already know exactly what story to tell to show how valuable your product is . 2 . Application Storytelling indirectly involves emotional branding . Emotional branding in fact is the practice of building Storytelling is indirectly related to emotional branding . Essentially , emotional branding is the practice of creating brands that speak directly to the consumer , their emotional state , needs and aspirations . The purpose of emotional branding is to establish a connection between consumers and products by stimulating consumer emotions . Human needs such as love , strength , emotional security , and self - satisfaction are grounded in subconscious emotions as the basis of emotional brands and enable marketers to create self - fulfilling prophecies in response to consumer demand . People want to meet demand , and advertisers must meet those needs on a constant cycle . Our company has launched a new line of anti - dandruff shampoos that allows real women to share their experiences with Beauty Me Antidandruff DIARY products through a video blog where real women share their stories about dandruff and how new products can save them . The YouTube Diary channel attracts real women from fashion bloggers , travel bloggers , makeup artists and others to share their stories of fighting dandruff with us . It also has a link to buy items online . The channel also spawned the Facebook app , which was once again stylized as a diary . In addition to similar YouTube channels , the Secret Diary app provides additional information on hair and products . Creating a secret diary , revealing products as a solution , and allowing real women to share their anti - dandruff secrets support the two pillars of sports . This type of storytelling allows new customers to more readily start their journey to our products as the review is real and trustworthy . 3 . Insight Using a learning tool , we designed and tested our solutions . In the course of training , we managed to improve the functions and design of our product in order to meet the expectations of users . It was through this process that we realized that customers are more attracted to the Facebook review as it is shared by regular users rather than celebrities or influencers . Our marketing department used the results of this process to change our marketing campaign strategy . Going forward , our business will focus on human - centered design to improve our products and services . ### Output:

18735

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge I work on a large - scale project where we try to spread the word of project updates and statuses to the rest of the company to keep employees informed and aware of any project updates that may impact their role . My role on the project is a Communications Specialist , and as part of my job , I wear many different hats , including the occasional event planner . Our leadership tasked my team with helping to plan roadshows in our other offices to spread awareness about our project . So now , our challenge is informing other employees about our project when they have no prior knowledge and getting them excited to attend a roadshow about a project they know nothing about . Selection My team plans on using the Learning Launch tool to capture how to create the best roadshow experience for our employees and test different tactics to do this . Application We just had our first roadshow take place , and for our learning launch we focused on creating educational content about our project and structured the event as more as an educational experience with various videos and presentations that gave high - level overviews of our project . To make sure that attendees were engaged and learning something from our event , we created attendance cards where event goers could write down something they learned at the event and submit It for a raffle prize . From our attendance cards , it was clear that we accomplished our goal by informing the employees about our project . Many of the cards had great takeaways and everyone seemed excited about the future of our project . What we did n’t expect from this learning launch approach was the overall low turnout . This led to many insights for our team to apply to future roadshows . Insight As mentioned , the content that we created for the roadshow did serve its purpose of being educational for our roadshow attendees . What our team did n’t account for was the overall low turn out of the event . Upon further research , many of the employees at this office work from home and have no connection to our project . Our team was so focused around creating a launch that was informational , that we did n’t go beyond that to see what the office culture was like at this location . Although going the educational route seemed like a good way to focus our learning launch around and did have its benefits , creating content that is more relatable and accessible to many of the employees at this office could have created a bigger turnout . I learned that for future roadshows , it ’s important to gage what the location culture is like to create content that is not only informative , but relevant to the office location and its employees . Approach Given all that my team learned from our first learning launch at our roadshow , we plan on using it again for our future roadshows . Instead of creating purely educational content , for the next roadshow we will try to mix our content up and incorporate material that is relevant and reflective of the office ’s employee preferences . The good thing about learning launches is that they can be modified with ease , which by using this tactic all the content we created can be easily manipulated to fit our future roadshows .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge I work on a large - scale project where we try to spread the word of project updates and statuses to the rest of the company to keep employees informed and aware of any project updates that may impact their role . My role on the project is a Communications Specialist , and as part of my job , I wear many different hats , including the occasional event planner . Our leadership tasked my team with helping to plan roadshows in our other offices to spread awareness about our project . So now , our challenge is informing other employees about our project when they have no prior knowledge and getting them excited to attend a roadshow about a project they know nothing about . Selection My team plans on using the Learning Launch tool to capture how to create the best roadshow experience for our employees and test different tactics to do this . Application We just had our first roadshow take place , and for our learning launch we focused on creating educational content about our project and structured the event as more as an educational experience with various videos and presentations that gave high - level overviews of our project . To make sure that attendees were engaged and learning something from our event , we created attendance cards where event goers could write down something they learned at the event and submit It for a raffle prize . From our attendance cards , it was clear that we accomplished our goal by informing the employees about our project . Many of the cards had great takeaways and everyone seemed excited about the future of our project . What we did n’t expect from this learning launch approach was the overall low turnout . This led to many insights for our team to apply to future roadshows . Insight As mentioned , the content that we created for the roadshow did serve its purpose of being educational for our roadshow attendees . What our team did n’t account for was the overall low turn out of the event . Upon further research , many of the employees at this office work from home and have no connection to our project . Our team was so focused around creating a launch that was informational , that we did n’t go beyond that to see what the office culture was like at this location . Although going the educational route seemed like a good way to focus our learning launch around and did have its benefits , creating content that is more relatable and accessible to many of the employees at this office could have created a bigger turnout . I learned that for future roadshows , it ’s important to gage what the location culture is like to create content that is not only informative , but relevant to the office location and its employees . Approach Given all that my team learned from our first learning launch at our roadshow , we plan on using it again for our future roadshows . Instead of creating purely educational content , for the next roadshow we will try to mix our content up and incorporate material that is relevant and reflective of the office ’s employee preferences . The good thing about learning launches is that they can be modified with ease , which by using this tactic all the content we created can be easily manipulated to fit our future roadshows . ### Output:

16611

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind Mapping Tool Reflection Assignment for Design Thinking for Innovation Course Challenge : As management consultant and solving problems of clients is my most important professional outcome . At different points of my career , I was intrigued by different types of challenges that my clients face . Poor quality / defects , productivity concerns , throughput issues , failed projects , and lack of automation are typical types of issues that my clients face and seek my help for resolution . For this assignment , I would like to talk about a challenge that prompted me to leverage one of the tools mentioned in design thinking course . The challenge was resolving customer quality issue failing to resolve will derail their outsourcing plan . Selection : I selected Mind Mapping as the tool for supporting my analysis of the challenge that my client was facing . My client was a manufacturing company which believed in Total Quality Management ( TQM ) improvement methodology . Client team had good exposure to Fishbone diagram and was keen to use it for problem analysis . I wanted to leverage concept of structured problem solving but since this issue required additional flexibility to evolve casual domain as the team brain stormed . So I introduced Mind Mapping technique during my working session with client team as it provides that extra flexibility . Application : We started with a central image – image of the defective component . Image was very powerful as it generated multiple perspectives about what could have gone wrong . Vivid images inspired client teams to come up with multiple failure modes . We captured these failure modes around our central image . These failure modes were captured as images wherever feasible and as single words where images were not possible . Once the client experts started visual thinking process , they started generating multiple causes that could have influenced these failure modes . We used vivid color lines to connect probable causes to failure modes . We grouped items that can be combined . We started to note down experiments and observations that we need to conduct to validate our assumptions in the Mind Map itself . Our finished Mind Map acted as a thinking tool and as well as communication medium to highlight our possible next steps . Client team went back to their day jobs from problem workshop that I conducted and they promised to come back with observations on identified action points . When we regrouped again in couple days , client team validated many of our hypotheses captured in Mind Map and could pin point few areas where more trials to be planned . We communicated our problem resolution progress ( Mind Map and Next Steps documents ) to client ’s customer and they were relieved and started trusting my client team for effective problem resolution . Insight : Key learning from the application of the Mind Mapping technique is , visual tools such as Mind Maps are extremely good in bringing a large team to a shared understanding of current situation . This shared understanding will drive effective team learning and eventually this will result in powerful insights that will resolve big , seemingly unresolvable challenges . Approach : There are multiple ways how Mind Mapping can be leveraged , problem solving with a large team is one key area where I have used this technique with very good success rate . I know that Mind Mapping is a very effective personal organizer to manage ideas , kindle creativity and focus actions . Using Mind Mapping for personal effectiveness is one area where I will try in the near future .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind Mapping Tool Reflection Assignment for Design Thinking for Innovation Course Challenge : As management consultant and solving problems of clients is my most important professional outcome . At different points of my career , I was intrigued by different types of challenges that my clients face . Poor quality / defects , productivity concerns , throughput issues , failed projects , and lack of automation are typical types of issues that my clients face and seek my help for resolution . For this assignment , I would like to talk about a challenge that prompted me to leverage one of the tools mentioned in design thinking course . The challenge was resolving customer quality issue failing to resolve will derail their outsourcing plan . Selection : I selected Mind Mapping as the tool for supporting my analysis of the challenge that my client was facing . My client was a manufacturing company which believed in Total Quality Management ( TQM ) improvement methodology . Client team had good exposure to Fishbone diagram and was keen to use it for problem analysis . I wanted to leverage concept of structured problem solving but since this issue required additional flexibility to evolve casual domain as the team brain stormed . So I introduced Mind Mapping technique during my working session with client team as it provides that extra flexibility . Application : We started with a central image – image of the defective component . Image was very powerful as it generated multiple perspectives about what could have gone wrong . Vivid images inspired client teams to come up with multiple failure modes . We captured these failure modes around our central image . These failure modes were captured as images wherever feasible and as single words where images were not possible . Once the client experts started visual thinking process , they started generating multiple causes that could have influenced these failure modes . We used vivid color lines to connect probable causes to failure modes . We grouped items that can be combined . We started to note down experiments and observations that we need to conduct to validate our assumptions in the Mind Map itself . Our finished Mind Map acted as a thinking tool and as well as communication medium to highlight our possible next steps . Client team went back to their day jobs from problem workshop that I conducted and they promised to come back with observations on identified action points . When we regrouped again in couple days , client team validated many of our hypotheses captured in Mind Map and could pin point few areas where more trials to be planned . We communicated our problem resolution progress ( Mind Map and Next Steps documents ) to client ’s customer and they were relieved and started trusting my client team for effective problem resolution . Insight : Key learning from the application of the Mind Mapping technique is , visual tools such as Mind Maps are extremely good in bringing a large team to a shared understanding of current situation . This shared understanding will drive effective team learning and eventually this will result in powerful insights that will resolve big , seemingly unresolvable challenges . Approach : There are multiple ways how Mind Mapping can be leveraged , problem solving with a large team is one key area where I have used this technique with very good success rate . I know that Mind Mapping is a very effective personal organizer to manage ideas , kindle creativity and focus actions . Using Mind Mapping for personal effectiveness is one area where I will try in the near future . ### Output:

12447

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : I work in a large financial organisation with global presence . Due to the sheer size of the organisation , work was distributed geographically across front office ( FO ) , middle office ( MO ) and back office ( BO ) , Over the years , there were multiple changes and transitions of varied work and thus back office lost the very essence of their ultimate objective of customer delight as they had started working in silos not concerned about how their job ultimately impacted the front office in providing exceptional services to client . While at the same time front office staff were only driven by customer requirements and unaware of the sheer volume/ size back offices was dealing with and therefore they needed the cushion of service line agreements ( turnaround time ) for each request . Front office had only one complaint ( BO responses are late and they only say response is within service line agreement ) . I embarked on the journey with the objective to enable seamless synchronisation between the Front and Back offices thoroughly designed end to end service blueprint to enable the team to serve their customer better . Selection : For the selection process , I realised that there is a lot of information available and I would be required to connect the related information and hence chose visualisation tool . I realised it will help to have all ideas on the drawing board and then I can attempt to categorise the possible themes out of areas of concern . Visualisation would help structure information , help better analyse , comprehend , synthesise and generate better ideas . Application : Step 1 : It was critical that I brought all the 3 groups together ( FO , MO and BO ) . Post collecting multiple existing artefacts an initial workshop helped to at first understand and map the existing processes and the corresponding MO and BO support processes . This was done via drawing the stakeholder mapping , personas , designing the user journey and value proposition mapping . Once the knowledge was accumulated and the information about how the process works in the current ‘ As Is ’ condition at FO , MO and BO . Using a little bit of mind - mapping technique and use of post it ’s and visual representation , it was put in the form of a visual step by step graphic process . Step 2 : The next step was to co - create the target/ desired process . We had a dedicated workshop focussed on designing how the process should function in an ideal world . As we started ideating on how the service could be designed into a desired state of seamless coordination between FO , MO and BO . it was imperative that we also identified and priorities problematic areas with the areas of opportunity . We used post - its , white boards and charts to initial manually redesign and came up with service blueprint with end to end diagrams that visualised the relationship between various service components - people , props and processes that are directly tied to touch - points in a specific customer journey , Insight and Approach : We were able to come with a final version of service blueprint using visio and mire . It turned out to be helpful for the organisation to comprehend and have a holistic understanding of its services and the underlying resources and processes that makes it possible . It pin - pointed dependencies between the employee facing and customer facing processes in the same visualisation and was clearly able to highlight 5 steps which were redundant and non - value adding . This helped in identifying pain points , optimising complex interactions and ultimately saving money and time for the organisation while improving the customer experience . It helped align FO and BO systems to attain optimum process flows and journeys for an enhanced user experience for both employees as well as customers . To conclude , this was once of the effective conclusion in alignment with stakeholder expectations and since it was co - created it resonated with all the parties involved . I would use this powerful tool in my upcoming transformation engagements because I strongly felt it is easier to explain someone visually , the power of retention and validation of whether something is relevant/ irrelevant is way faster and efficient . As I reflect upon what could I have done differently , there are clearly 2 themes that emerge : First , engaging with only business was perhaps not the best thing and engaging with Technology folks would have expedited the process and second , representation of both ‘ As Is ’ and ‘ Desired ’ in a single view for quick comparison and validation of each step .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : I work in a large financial organisation with global presence . Due to the sheer size of the organisation , work was distributed geographically across front office ( FO ) , middle office ( MO ) and back office ( BO ) , Over the years , there were multiple changes and transitions of varied work and thus back office lost the very essence of their ultimate objective of customer delight as they had started working in silos not concerned about how their job ultimately impacted the front office in providing exceptional services to client . While at the same time front office staff were only driven by customer requirements and unaware of the sheer volume/ size back offices was dealing with and therefore they needed the cushion of service line agreements ( turnaround time ) for each request . Front office had only one complaint ( BO responses are late and they only say response is within service line agreement ) . I embarked on the journey with the objective to enable seamless synchronisation between the Front and Back offices thoroughly designed end to end service blueprint to enable the team to serve their customer better . Selection : For the selection process , I realised that there is a lot of information available and I would be required to connect the related information and hence chose visualisation tool . I realised it will help to have all ideas on the drawing board and then I can attempt to categorise the possible themes out of areas of concern . Visualisation would help structure information , help better analyse , comprehend , synthesise and generate better ideas . Application : Step 1 : It was critical that I brought all the 3 groups together ( FO , MO and BO ) . Post collecting multiple existing artefacts an initial workshop helped to at first understand and map the existing processes and the corresponding MO and BO support processes . This was done via drawing the stakeholder mapping , personas , designing the user journey and value proposition mapping . Once the knowledge was accumulated and the information about how the process works in the current ‘ As Is ’ condition at FO , MO and BO . Using a little bit of mind - mapping technique and use of post it ’s and visual representation , it was put in the form of a visual step by step graphic process . Step 2 : The next step was to co - create the target/ desired process . We had a dedicated workshop focussed on designing how the process should function in an ideal world . As we started ideating on how the service could be designed into a desired state of seamless coordination between FO , MO and BO . it was imperative that we also identified and priorities problematic areas with the areas of opportunity . We used post - its , white boards and charts to initial manually redesign and came up with service blueprint with end to end diagrams that visualised the relationship between various service components - people , props and processes that are directly tied to touch - points in a specific customer journey , Insight and Approach : We were able to come with a final version of service blueprint using visio and mire . It turned out to be helpful for the organisation to comprehend and have a holistic understanding of its services and the underlying resources and processes that makes it possible . It pin - pointed dependencies between the employee facing and customer facing processes in the same visualisation and was clearly able to highlight 5 steps which were redundant and non - value adding . This helped in identifying pain points , optimising complex interactions and ultimately saving money and time for the organisation while improving the customer experience . It helped align FO and BO systems to attain optimum process flows and journeys for an enhanced user experience for both employees as well as customers . To conclude , this was once of the effective conclusion in alignment with stakeholder expectations and since it was co - created it resonated with all the parties involved . I would use this powerful tool in my upcoming transformation engagements because I strongly felt it is easier to explain someone visually , the power of retention and validation of whether something is relevant/ irrelevant is way faster and efficient . As I reflect upon what could I have done differently , there are clearly 2 themes that emerge : First , engaging with only business was perhaps not the best thing and engaging with Technology folks would have expedited the process and second , representation of both ‘ As Is ’ and ‘ Desired ’ in a single view for quick comparison and validation of each step . ### Output:

21335

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

A ) Challenge : I came up with a challenge for creating a platform where you can   pick parts for your pc and visualize how the final build would look   like . It would help a first - timer or even a slightly experienced   person to check how their build is gon na turn out . B ) Selection : I have selected the following tools:- Visualization   Storytelling   Learning Launch 1 . Visualization : This is one of the tools I have applied to better understand   and express my ideas and goals to fellow developers . 2 . Storytelling : This is a tool we will be using later down the line to create   a cause that people can support and contribute towards   later . 3 . Learning Launch : This is a tool that we will be using to get accurate critique   of the product as well as test the proof of concept . C ) Application : Starting with visualization , we used this tool to share our ideas   and thoughts and come up with a solution for the challenge we   came up with . This tool also enables us to present and understand   this idea from the barebones . It also helps everyone stay on the   same page .   Storytelling another tool that was used . After discussing what   needed to be done , what we needed was a way to sort of promote   the idea to the people who it might affect the most , or the people   who might be interested the most . We used storytelling to make   people understand our product and get their attention as   storytelling can help people relate to the actual challenge and tell   them what makes our product the best solution to that challenge . We were able to get people who were willing to invest time and   money into this .    Learning Launch was a very convenient way for us to get accurate   and honest critique as we were able to get the thoughts and   feedback of people who were testing the product . This would   have been different if it was just us testing our product with our   personal bias . It was nice to have external thoughts , and were able   to improve on things and reach out for an even bigger audience   with an even better final . D ) Insight : Using these tools made our process of innovation very organized   in a way that we have never done before .   We were able to get a lot of good inputs that helped make our   final product really good . The whole process was a lot more   streamlined as a result of using these tools .   These tools also helped increase our productivity as we always   knew what we were working on .   We were able to also avoid a lot of issues that could have occured   at launch during learning launches . We were able to see   consumer reactions and take their feedback to make the product   the best it could have been . E ) Approach : We should try to learn and use more apt tools that would help us   in organizing our project better and also as we understand the   benefits of integrating these tools into innovation and product   development .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: A ) Challenge : I came up with a challenge for creating a platform where you can   pick parts for your pc and visualize how the final build would look   like . It would help a first - timer or even a slightly experienced   person to check how their build is gon na turn out . B ) Selection : I have selected the following tools:- Visualization   Storytelling   Learning Launch 1 . Visualization : This is one of the tools I have applied to better understand   and express my ideas and goals to fellow developers . 2 . Storytelling : This is a tool we will be using later down the line to create   a cause that people can support and contribute towards   later . 3 . Learning Launch : This is a tool that we will be using to get accurate critique   of the product as well as test the proof of concept . C ) Application : Starting with visualization , we used this tool to share our ideas   and thoughts and come up with a solution for the challenge we   came up with . This tool also enables us to present and understand   this idea from the barebones . It also helps everyone stay on the   same page .   Storytelling another tool that was used . After discussing what   needed to be done , what we needed was a way to sort of promote   the idea to the people who it might affect the most , or the people   who might be interested the most . We used storytelling to make   people understand our product and get their attention as   storytelling can help people relate to the actual challenge and tell   them what makes our product the best solution to that challenge . We were able to get people who were willing to invest time and   money into this .    Learning Launch was a very convenient way for us to get accurate   and honest critique as we were able to get the thoughts and   feedback of people who were testing the product . This would   have been different if it was just us testing our product with our   personal bias . It was nice to have external thoughts , and were able   to improve on things and reach out for an even bigger audience   with an even better final . D ) Insight : Using these tools made our process of innovation very organized   in a way that we have never done before .   We were able to get a lot of good inputs that helped make our   final product really good . The whole process was a lot more   streamlined as a result of using these tools .   These tools also helped increase our productivity as we always   knew what we were working on .   We were able to also avoid a lot of issues that could have occured   at launch during learning launches . We were able to see   consumer reactions and take their feedback to make the product   the best it could have been . E ) Approach : We should try to learn and use more apt tools that would help us   in organizing our project better and also as we understand the   benefits of integrating these tools into innovation and product   development . ### Output:

21403

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection- Visualization Challenge : I needed to design and fabricate chip(shaving ) guards or chip containment arrangement for manufacturing machinery in kirloskar brothers limited which is a pump manufacturing company . For that I needed to consider different aspects for example , worker ’s opinion , safety , operator ’s point of view , cleaning person ’s opinion , type of job , etc . Selection : The first tool I was used for problem is visualization technique to achieve a shared understanding of a problem space among a diverse group of employees and worker of a manufacturing company before attempting and define possible solution to the problem . Application : As I had to design a chip guard , creativity , planning is required therefore I started collecting various information which could help . Visualization is a core component of the way that we communicate , whether we 're aware of it or not . When we 're dealing with very complex problems , we 're enacting a different kind of problem solving that has to bring in more than just logic . Visualization is really important for the process of Design Thinking because it 's actually a way of unlocking a different part of our brain . It allows us to think in a non - verbal way and access parts of our brain , our creativity . Most design thinkers call visualization as “ the mother of all design tools ” , because they are used in every stage of the design thinking process . So after collecting information from workers , operators , cleaning person , I got idea about the initial model . When you get to concept development , Visualization becomes incredibly useful . Your brain is creating pictures of something that does n't yet exist . It 's creating pictures of something that will soon be . As we move forward into prototyping , we get much more detailed in the way that we start to visualize . Then we create very complex diagrams or maps of how we think the customer experience is going to work ideally . Pictures and images enable us to not only help people understand what it is we 're trying to do but to help persuade them in the worthiness of that particular idea or the strength of that concept . After that I created a model on 3d modelling software . And then finalized the model . Insight : It 's really really important to be able to understand the way that you communicate with people . The primary tools for thinking visually are really just mastering some basic elements of imagining people , spaces , situations and actions or movements . When I get to concept development , Visualization becomes incredibly useful . My brain is creating pictures of something that does n't yet exist . It 's creating pictures of something that will soon be . As we move forward into prototyping , I get much more detailed in the way that I start to visualize . Then I create very complex diagrams or maps of how we think the customer experience is going to work ideally . Pictures and images enable me to not only help people understand what it is I am trying to do but to help persuade them in the worthiness of that particular idea or the strength of that concept . Approach : As I see that most of the problem can be solved by the visualization tool that why next time I would use visualization tool as a design thinking technique to solve problems . This can be a little intimidating at first for some . I think that people will find that once they start getting in the habit of doing that , you quickly see how the rest of the room responds to you when you get up and you start drawing .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection- Visualization Challenge : I needed to design and fabricate chip(shaving ) guards or chip containment arrangement for manufacturing machinery in kirloskar brothers limited which is a pump manufacturing company . For that I needed to consider different aspects for example , worker ’s opinion , safety , operator ’s point of view , cleaning person ’s opinion , type of job , etc . Selection : The first tool I was used for problem is visualization technique to achieve a shared understanding of a problem space among a diverse group of employees and worker of a manufacturing company before attempting and define possible solution to the problem . Application : As I had to design a chip guard , creativity , planning is required therefore I started collecting various information which could help . Visualization is a core component of the way that we communicate , whether we 're aware of it or not . When we 're dealing with very complex problems , we 're enacting a different kind of problem solving that has to bring in more than just logic . Visualization is really important for the process of Design Thinking because it 's actually a way of unlocking a different part of our brain . It allows us to think in a non - verbal way and access parts of our brain , our creativity . Most design thinkers call visualization as “ the mother of all design tools ” , because they are used in every stage of the design thinking process . So after collecting information from workers , operators , cleaning person , I got idea about the initial model . When you get to concept development , Visualization becomes incredibly useful . Your brain is creating pictures of something that does n't yet exist . It 's creating pictures of something that will soon be . As we move forward into prototyping , we get much more detailed in the way that we start to visualize . Then we create very complex diagrams or maps of how we think the customer experience is going to work ideally . Pictures and images enable us to not only help people understand what it is we 're trying to do but to help persuade them in the worthiness of that particular idea or the strength of that concept . After that I created a model on 3d modelling software . And then finalized the model . Insight : It 's really really important to be able to understand the way that you communicate with people . The primary tools for thinking visually are really just mastering some basic elements of imagining people , spaces , situations and actions or movements . When I get to concept development , Visualization becomes incredibly useful . My brain is creating pictures of something that does n't yet exist . It 's creating pictures of something that will soon be . As we move forward into prototyping , I get much more detailed in the way that I start to visualize . Then I create very complex diagrams or maps of how we think the customer experience is going to work ideally . Pictures and images enable me to not only help people understand what it is I am trying to do but to help persuade them in the worthiness of that particular idea or the strength of that concept . Approach : As I see that most of the problem can be solved by the visualization tool that why next time I would use visualization tool as a design thinking technique to solve problems . This can be a little intimidating at first for some . I think that people will find that once they start getting in the habit of doing that , you quickly see how the rest of the room responds to you when you get up and you start drawing . ### Output:

21771

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge I am an electronics engineer , and a few months ago I started working as a functional analyst in a small software factory . I was excited because I felt that description job fits perfectly with the kind of job I was looking for : It required project managing , data analysis , function definitions of a platform , user experience , and team work . On my first days , I realize the work environment was n’t what I expected . People were bored and counting the hours to get out of the office . The company supported one of the Government Platform of the social security payments for employers and independent workers , so it involves encode a large number of laws and regulatory decrees stipulated by the government , with little chance of applying creative ideas and innovation . A quite tedious job , and whose value everyone does n't know . My challenge was to explain developers what were the requirements in accordance with the social security law , and keep motivated work teams , encouraging talent retention , since the high turnover of personnel was causing a significant loss of knowledge on the platforms , which made the developments more expensive and delayed than they should . Selection Storytelling is a wonderful tool to connect to the emotions , the values , and the people that live and use the product every day . It changes your mindset from “ the list of things we got to do ” to “ purpose that unites people with a common cause ” . It ’s a natural form of communication , so on breaks time , we share stories of our lives , our families and friends , as a way to get out of the work routine and share a space with friends , laughs and advices . Through this tool , that “ put the human beings and their experience front and center . Take the listener along on their journey ” , focusing it on the workplace , it was possible to give energy , passion and excitement around our job . Application At that time my brother had lost his job , and had to start using the platform to pay his social security as an independent employee with the minimum wage so as not to lose the health and pension coverage he had . Through his experience I discovered that the platform we developed in the company complied with what the law required , but it was very difficult for people to understand . I started sitting with him to listen to his problems , what he had tried to do , how he had done it , and to analyze his way of interacting with the product . When I arrived at the office , I told my coworkers all his experiences with a little bit of grace , and we began to try to put ourselves in their shoes . In an incredible way the whole environment changed , the developers asked me for more stories for them to correct the bugs of the platform , they were excited to find the errors that my brother had faced , they shared possible strategies to solve them , and they began to enjoy much more his work , and the people with whom we shared this mission . We put together a very cool working group . We won a government award for being the platform with the best quality , and we began to see our work in a very different , pleasant way , and enjoying what each of us did to make life easier for people who should use our product . Insight & Approach This course helped me understand the power of Storytelling , the impact it can have on people around us and throughout society . Now I can use this tool a little more consciously , applying the basic rules for a good story , and no longer doing it intuitively , but with knowledge of the correct way to apply it .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge I am an electronics engineer , and a few months ago I started working as a functional analyst in a small software factory . I was excited because I felt that description job fits perfectly with the kind of job I was looking for : It required project managing , data analysis , function definitions of a platform , user experience , and team work . On my first days , I realize the work environment was n’t what I expected . People were bored and counting the hours to get out of the office . The company supported one of the Government Platform of the social security payments for employers and independent workers , so it involves encode a large number of laws and regulatory decrees stipulated by the government , with little chance of applying creative ideas and innovation . A quite tedious job , and whose value everyone does n't know . My challenge was to explain developers what were the requirements in accordance with the social security law , and keep motivated work teams , encouraging talent retention , since the high turnover of personnel was causing a significant loss of knowledge on the platforms , which made the developments more expensive and delayed than they should . Selection Storytelling is a wonderful tool to connect to the emotions , the values , and the people that live and use the product every day . It changes your mindset from “ the list of things we got to do ” to “ purpose that unites people with a common cause ” . It ’s a natural form of communication , so on breaks time , we share stories of our lives , our families and friends , as a way to get out of the work routine and share a space with friends , laughs and advices . Through this tool , that “ put the human beings and their experience front and center . Take the listener along on their journey ” , focusing it on the workplace , it was possible to give energy , passion and excitement around our job . Application At that time my brother had lost his job , and had to start using the platform to pay his social security as an independent employee with the minimum wage so as not to lose the health and pension coverage he had . Through his experience I discovered that the platform we developed in the company complied with what the law required , but it was very difficult for people to understand . I started sitting with him to listen to his problems , what he had tried to do , how he had done it , and to analyze his way of interacting with the product . When I arrived at the office , I told my coworkers all his experiences with a little bit of grace , and we began to try to put ourselves in their shoes . In an incredible way the whole environment changed , the developers asked me for more stories for them to correct the bugs of the platform , they were excited to find the errors that my brother had faced , they shared possible strategies to solve them , and they began to enjoy much more his work , and the people with whom we shared this mission . We put together a very cool working group . We won a government award for being the platform with the best quality , and we began to see our work in a very different , pleasant way , and enjoying what each of us did to make life easier for people who should use our product . Insight & Approach This course helped me understand the power of Storytelling , the impact it can have on people around us and throughout society . Now I can use this tool a little more consciously , applying the basic rules for a good story , and no longer doing it intuitively , but with knowledge of the correct way to apply it . ### Output:

16224

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization Written by Saly , 5th Nov 2019 Challenge & Selection I have been working for a telecommunication company as a designer . Now our company is struggling to develop a new business model as a next - generation growth power . We are testing a new service every day and frequently lose from it and have to learn . The most beneficial and convincing tool I have ever used as a service designer is Visualization . Whenever I start a new project , there is countless further technology information over tens of stakeholders I have to consider . It is challenging to learn about brand new technological components , including AR , VR , 5 G , etc . for every upcoming project . It is the very first step and fundamental procedure to define what is the goal of a new project and to be on the same page with core stakeholders . Visualization could be a powerful engine for on- going communication on how to explain new technology would be applied for a new digital service . With the visualization tool , I could compare new tech into daily life , such as a flying car or Japanese famous cartoon ' Dragon - ball ' scout . It is significant to share one 's ideas with other project members , including every little clue on their mind . If we discuss one 's opinion dealing with " What is the key problem we are struggling to solve together ? " , I frequently have experienced that only a few members who have more experience in this filed or who have a higher position might have a dominant position . Who are not familiar with the project and who has different ideas would hesitate to raise one 's opinion . I believe visualization tools could prevent this kind of problem as a non - verbal way of communication . Every member could imagine based on what the other 's post - it with a sketch or even doodling then develop it in positive ways . My role as a service designer is to stimulate design thinking , not analysis what it is and why this paint comes . In the first step , we need to elaborate on what we are facing to figure out every element regarding the project . Application I usually apply this powerful tool with two contrasting images . It is essential to get used to drawing because most of the project participants seldom have a chance to bring . That 's why I show my real painting with a straw man who looks like kindergarten students made . To develop one 's image , I utilize " Now " and " New " moments , which are similar to " As - Is " and " To - Be " methodology . If we could download a new Marvel Movie within 5 seconds on our existing smartphone , what might happen to our daily life ? ( This question is closely related to the latest technology 5 G , AR , and VR . ) If appropriate to the project situation , I frequently adopt the tool ' Storytelling ' which display a synergy effect with ' Visualization . ' People could imagine when they recognize the virtual situation as their own real life . The strong story would develop emotional connecting between participants and new conditions . The facilitator should elaborate on compelling stories that every participant could get immersed in their daily life . Then team members easily imagine what kinds of new events are upcoming with a given situation with pros and cons . The more powerful the story is , the more detail ideas might come with one 's drawing . My success point depends on could my narrative has an underlying need for participants . For this activity , I develop a persona representing their family members or friends , even coworking employees . Imagination becomes powerful when stakeholders shift their positions and then think outside the box . I show the famous actor or actress image as a persona and suggest three questions to answer , such as ; 1 ) What kinds of activities are possible for the above persona ? 2 ) What might be still unmet needs for those personas ? 3 ) With the new technology , how the persona seems to feel ? While they are imagining and developing one 's idea , I set a ground - rule " Do not talk with another participant . " I give almost 5 minutes for each question and then display each one 's drawing on the wall . Then I give another 5 minutes to look around the other 's answer without talking to each other . After this session , participants could redesign their ideas with different color pens for 5 minutes . After 25 minutes , participants finally share own 's opinion and discuss one 's draft and revision together . Insight & Approach What I have learned from conduction this exercise after starting this course work is an emotional connection to the given situation is a crucial success factor to utilize Visualization and storytelling . Even a participant who is not familiar with drawing and persona methodology could be lost in a situational assignment and build one 's original story . Whenever I suggested ambiguous contrasting guide images ( As - Is vs. To - Be or A / B ) at the first stage , participants rarely get immersed into a persona . Furthermore , I have realized that imagination without communication could be powerful than detail descriptions . Sometimes every little detail might help participants develop their ideas more realistic ; on the other hand , it put a cap on the storyline . It is essential for imagination that there would be room for creativity , story , and emotional engagement . As a service designer , I try to find out the balance between appropriate enough instructions and sufficient room . I am still on my way to figure out how to apply design thinking methodology for digital service innovation . I have to estimate which level of description is appropriate for participants to get immersed in an imaginative story . The point might be modified based on participants ' experience with the new technology or design thinking tools . As a service designer , I need to be conscious of the design thinking methodology , including Visualization , Storytelling , and business case studies from now on .

EMAIL: ID_NUM: NAME_STUDENT: Saly PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization Written by Saly , 5th Nov 2019 Challenge & Selection I have been working for a telecommunication company as a designer . Now our company is struggling to develop a new business model as a next - generation growth power . We are testing a new service every day and frequently lose from it and have to learn . The most beneficial and convincing tool I have ever used as a service designer is Visualization . Whenever I start a new project , there is countless further technology information over tens of stakeholders I have to consider . It is challenging to learn about brand new technological components , including AR , VR , 5 G , etc . for every upcoming project . It is the very first step and fundamental procedure to define what is the goal of a new project and to be on the same page with core stakeholders . Visualization could be a powerful engine for on- going communication on how to explain new technology would be applied for a new digital service . With the visualization tool , I could compare new tech into daily life , such as a flying car or Japanese famous cartoon ' Dragon - ball ' scout . It is significant to share one 's ideas with other project members , including every little clue on their mind . If we discuss one 's opinion dealing with " What is the key problem we are struggling to solve together ? " , I frequently have experienced that only a few members who have more experience in this filed or who have a higher position might have a dominant position . Who are not familiar with the project and who has different ideas would hesitate to raise one 's opinion . I believe visualization tools could prevent this kind of problem as a non - verbal way of communication . Every member could imagine based on what the other 's post - it with a sketch or even doodling then develop it in positive ways . My role as a service designer is to stimulate design thinking , not analysis what it is and why this paint comes . In the first step , we need to elaborate on what we are facing to figure out every element regarding the project . Application I usually apply this powerful tool with two contrasting images . It is essential to get used to drawing because most of the project participants seldom have a chance to bring . That 's why I show my real painting with a straw man who looks like kindergarten students made . To develop one 's image , I utilize " Now " and " New " moments , which are similar to " As - Is " and " To - Be " methodology . If we could download a new Marvel Movie within 5 seconds on our existing smartphone , what might happen to our daily life ? ( This question is closely related to the latest technology 5 G , AR , and VR . ) If appropriate to the project situation , I frequently adopt the tool ' Storytelling ' which display a synergy effect with ' Visualization . ' People could imagine when they recognize the virtual situation as their own real life . The strong story would develop emotional connecting between participants and new conditions . The facilitator should elaborate on compelling stories that every participant could get immersed in their daily life . Then team members easily imagine what kinds of new events are upcoming with a given situation with pros and cons . The more powerful the story is , the more detail ideas might come with one 's drawing . My success point depends on could my narrative has an underlying need for participants . For this activity , I develop a persona representing their family members or friends , even coworking employees . Imagination becomes powerful when stakeholders shift their positions and then think outside the box . I show the famous actor or actress image as a persona and suggest three questions to answer , such as ; 1 ) What kinds of activities are possible for the above persona ? 2 ) What might be still unmet needs for those personas ? 3 ) With the new technology , how the persona seems to feel ? While they are imagining and developing one 's idea , I set a ground - rule " Do not talk with another participant . " I give almost 5 minutes for each question and then display each one 's drawing on the wall . Then I give another 5 minutes to look around the other 's answer without talking to each other . After this session , participants could redesign their ideas with different color pens for 5 minutes . After 25 minutes , participants finally share own 's opinion and discuss one 's draft and revision together . Insight & Approach What I have learned from conduction this exercise after starting this course work is an emotional connection to the given situation is a crucial success factor to utilize Visualization and storytelling . Even a participant who is not familiar with drawing and persona methodology could be lost in a situational assignment and build one 's original story . Whenever I suggested ambiguous contrasting guide images ( As - Is vs. To - Be or A / B ) at the first stage , participants rarely get immersed into a persona . Furthermore , I have realized that imagination without communication could be powerful than detail descriptions . Sometimes every little detail might help participants develop their ideas more realistic ; on the other hand , it put a cap on the storyline . It is essential for imagination that there would be room for creativity , story , and emotional engagement . As a service designer , I try to find out the balance between appropriate enough instructions and sufficient room . I am still on my way to figure out how to apply design thinking methodology for digital service innovation . I have to estimate which level of description is appropriate for participants to get immersed in an imaginative story . The point might be modified based on participants ' experience with the new technology or design thinking tools . As a service designer , I need to be conscious of the design thinking methodology , including Visualization , Storytelling , and business case studies from now on . ### Output:

5671

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : I want to get academic degree for instance , professor or . a assistance professor in mathematics degree for pure of appliied mathematics or General mathematics in once of the appoved academy or university . In the other hand , I want to build my own business by establishing a private institute to give lessons for the many levels and many materials to the students in my country . Describe your challenge , including all relevant information . Selection : to get academic degree , I need the following tools : Firstly , Get internationallanguagetest Secondly , get in touch with some colleagues to know more about the material . Thirdly , I should get phd degreeto in once respected university , Finally , paper some research to prepare myself about the project . Application : Actually , to accept in the international university , I should get TOEFL OR IELTS language test with high score to them approvedabout my fluency to do that I would practice too much to reachto this target . I need also all my translated Documents to sent to the university . I must not forget my project 's researches in the same of the field which applied for it so that i must write some project to be accomplished in the time .. Insight : Here 's some related steps to go ahead in my application as the following : 1- I will send my documents to wait the response 1- my resume 2 - my cover letter 3- my documents 4- my project research if the above accepted , I will contact the superior to discuss with him /her about the project like choosing the tile the minimum and maximum results that We like to get behind writing this project . Approach : if I 'd like to approach to my goal or targets , I would work hard in every step in the application to begin in the next steps For example , without translated documents that it should lead to reject my application or without good project , I will lose my opportunities and my time .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : I want to get academic degree for instance , professor or . a assistance professor in mathematics degree for pure of appliied mathematics or General mathematics in once of the appoved academy or university . In the other hand , I want to build my own business by establishing a private institute to give lessons for the many levels and many materials to the students in my country . Describe your challenge , including all relevant information . Selection : to get academic degree , I need the following tools : Firstly , Get internationallanguagetest Secondly , get in touch with some colleagues to know more about the material . Thirdly , I should get phd degreeto in once respected university , Finally , paper some research to prepare myself about the project . Application : Actually , to accept in the international university , I should get TOEFL OR IELTS language test with high score to them approvedabout my fluency to do that I would practice too much to reachto this target . I need also all my translated Documents to sent to the university . I must not forget my project 's researches in the same of the field which applied for it so that i must write some project to be accomplished in the time .. Insight : Here 's some related steps to go ahead in my application as the following : 1- I will send my documents to wait the response 1- my resume 2 - my cover letter 3- my documents 4- my project research if the above accepted , I will contact the superior to discuss with him /her about the project like choosing the tile the minimum and maximum results that We like to get behind writing this project . Approach : if I 'd like to approach to my goal or targets , I would work hard in every step in the application to begin in the next steps For example , without translated documents that it should lead to reject my application or without good project , I will lose my opportunities and my time . ### Output:

9650

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

How to apply design thinking to my workplace : Challenge : I work in a creative service office composed of designers , writers , photographers , and videographers . We have problem to do brainstorming and create new idea . Selection : So Design Thinking gave me insight on how to make those sessions more fruitful . We did have a brainstorm meeting every month . I made everyone stand up and use post - it notes to help us with our ideas . Standing and using post - note on walls provides a more interactive environment than sitting and encouraged further interactivity among the team . Application : More Tools and Method I use to overcome the problem in brainstorming idea . While we do already think of creative solutions for problem , we use techniques of findings empathy , linking to customers problem & creating a statements , forming ideas and then making prototypes . That help us to come up with better solution : Approach : Here is my 3 approaches that I would further prototype and test : 1 . Share my learnings with teammmates . At the end of our production meeting , I could go over one of each area that I learned about . Team will receive each item and share their comment . 2 . Make a backlog to write summary and user storing of how our ideas can be execute in frontend or backend and share it with the entire department in one of our monthly meetings . 3 . Make clear prototype area that has tools for ideating . Using User flow and Adobe XD software to make things colores and easy to visual . Or using pencil and markets , different papers , pipe cleaners , sticker etc . Insights : Taking this Design thinking course led me to think more broadly about how I solve problems as a designer and using design thinking methodology . I always have many idea to solve something , but having that empathy for my stakeholder , or my audience will help me to come up with better ideas that are more relevant . Using Hypothesis and AB Test method will also ensure my idea and assumptions are secure and can be perform well as expected when it launched into the markets .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: How to apply design thinking to my workplace : Challenge : I work in a creative service office composed of designers , writers , photographers , and videographers . We have problem to do brainstorming and create new idea . Selection : So Design Thinking gave me insight on how to make those sessions more fruitful . We did have a brainstorm meeting every month . I made everyone stand up and use post - it notes to help us with our ideas . Standing and using post - note on walls provides a more interactive environment than sitting and encouraged further interactivity among the team . Application : More Tools and Method I use to overcome the problem in brainstorming idea . While we do already think of creative solutions for problem , we use techniques of findings empathy , linking to customers problem & creating a statements , forming ideas and then making prototypes . That help us to come up with better solution : Approach : Here is my 3 approaches that I would further prototype and test : 1 . Share my learnings with teammmates . At the end of our production meeting , I could go over one of each area that I learned about . Team will receive each item and share their comment . 2 . Make a backlog to write summary and user storing of how our ideas can be execute in frontend or backend and share it with the entire department in one of our monthly meetings . 3 . Make clear prototype area that has tools for ideating . Using User flow and Adobe XD software to make things colores and easy to visual . Or using pencil and markets , different papers , pipe cleaners , sticker etc . Insights : Taking this Design thinking course led me to think more broadly about how I solve problems as a designer and using design thinking methodology . I always have many idea to solve something , but having that empathy for my stakeholder , or my audience will help me to come up with better ideas that are more relevant . Using Hypothesis and AB Test method will also ensure my idea and assumptions are secure and can be perform well as expected when it launched into the markets . ### Output:

17651

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Luis Hernandez STORYTELLING Challenge & Selection Storytelling is an excellent tool that design thinking gives us . It helps us a lot because the process of empathizing is the most important thing in design thinking and through a story we can make our audience feel included , understood and even make them smile . I select this tool because personally it is my favorite since I love the way the stories are told , I find it fun for the public and also because it is something so well elaborated you can reach many places with it . The fact of studying , analyzing and developing a story for the promotion of our product is something fun and often moving . I share stories that have marked both me and my family in order to generate a special bond with our customers , and I also use this link to improve because thanks to your comments I can improve either my product or the way I share it with the public . Application To carry out the storytelling I can think of a story in which people feel included , for example , a household product . The story begins by revealing a person who has a boring routine and who does not enjoy being at home , nothing interesting happens in his life but one day he finds a bird that follows him to his home , he is bored lying down when Suddenly he realizes that the bird poops on his table on the terrace , he is forced to clean but then he realizes that he had not been on his terrace for months , without enjoying it and with that the idea comes to him of having a party in it , and when you have everything ready , you realize that you need a grill and that is where the solution occurs : a semi - professional grill at a good price and easy to order . It is a story that occurs to me a bit quickly , I could refine some details , but this is the way that storytelling is carried out , with this I can go to a company that is in charge of selling this type of product and tell them how we can promote their products . Insight & Approach Undoubtedly , storytelling has been a tool that gives us a lot , with the story told above it can be deduced that such basic products can complement something as Luis Hernandez important as socializing , getting out of the routine a bit and that is how we also empathize in people . Thanks to this course I can see in a different way everything I need to be able to make my ideas clear and thus have more possibilities in the world , have more options and be able to see beyond what I have currently done .

EMAIL: ID_NUM: NAME_STUDENT: Luis Hernandez, Luis Hernandez PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Luis Hernandez STORYTELLING Challenge & Selection Storytelling is an excellent tool that design thinking gives us . It helps us a lot because the process of empathizing is the most important thing in design thinking and through a story we can make our audience feel included , understood and even make them smile . I select this tool because personally it is my favorite since I love the way the stories are told , I find it fun for the public and also because it is something so well elaborated you can reach many places with it . The fact of studying , analyzing and developing a story for the promotion of our product is something fun and often moving . I share stories that have marked both me and my family in order to generate a special bond with our customers , and I also use this link to improve because thanks to your comments I can improve either my product or the way I share it with the public . Application To carry out the storytelling I can think of a story in which people feel included , for example , a household product . The story begins by revealing a person who has a boring routine and who does not enjoy being at home , nothing interesting happens in his life but one day he finds a bird that follows him to his home , he is bored lying down when Suddenly he realizes that the bird poops on his table on the terrace , he is forced to clean but then he realizes that he had not been on his terrace for months , without enjoying it and with that the idea comes to him of having a party in it , and when you have everything ready , you realize that you need a grill and that is where the solution occurs : a semi - professional grill at a good price and easy to order . It is a story that occurs to me a bit quickly , I could refine some details , but this is the way that storytelling is carried out , with this I can go to a company that is in charge of selling this type of product and tell them how we can promote their products . Insight & Approach Undoubtedly , storytelling has been a tool that gives us a lot , with the story told above it can be deduced that such basic products can complement something as Luis Hernandez important as socializing , getting out of the routine a bit and that is how we also empathize in people . Thanks to this course I can see in a different way everything I need to be able to make my ideas clear and thus have more possibilities in the world , have more options and be able to see beyond what I have currently done . ### Output:

7469

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection The task assigned was to transform the service delivery of our organization that provides shared services to over 40 government agencies . Our organization provides shared services in the area of finance , payroll , HR , claims and travel management . Most of the work requests are submitted by the customers through the central Enterprise Resource Planning ( ERP ) systems and completed within the systems . For example , a request to verify an employee expense claim is submitted to a payroll system where the shared services team pick up the case from the payroll system , verify the expense claim and complete the case . Some work requests that are not handled within the ERP systems are submitted via our case management system . For example , hardcopy invoices are mailed to shared services for processing . Customers are required to raise a ticket in the case management system and once the hardcopy invoices are processes , the case ticket is marked as completed . While the service delivery process seems rather seamless at an overall level , I would like to use the visualization tool , specifically service journey mapping , to deep - dive into each process / service to uncover possible problem statements and opportunities for improvement . To approach the project , we intend to first map out the service journey of each process to understand the service experience of the customers from their perspective . We would next identify a good number of agencies that well represent the population and develop a set of questions covering the areas of people , process , platform / system and service . We are mindful that the questions should not be too broadly defined such that responses may be too general to define the problems , nor should the questions be too specific that it narrows the discussion and rules out problems statements that would otherwise be surfaced . Based on the questions and interview techniques , we would conduct a focus group discussion with the HR / Finance practitioners in the identified agencies to suss out pain points that can be translated into problem statements . Application To begin , we first identify a process that we wish to map out the customer journey . We then use a swim lane diagram to map out the overall process and identify the stakeholders involved . The swim lane diagram is then further expanded and translated to a timeline diagram to include the detailed steps , touchpoints and communications of the current customer experience . For example , in submitting an expense claim , what are the system steps that a claimant has to perform , the information that needs to be provided and how the information is gathered / submitted etc . What are some of the touchpoints the customer have with us ? For example , the Helpdesk / Call Centre team may receive first line enquiries from the claimant / employee before the claim is submitted in the system . Through documenting the detailed steps and identifying the touchpoints and communications in the service journey mapping , we can better identify pockets of improvement from people , process , platform / system and service . To avoid a one - sided journey , we would involve all relevant stakeholders that work on providing that service to the customer to join in the service journey mapping . For example , in verifying the expense claim in the payroll system , we ensure that the payroll team who provides that service joins in mapping out the customer journey . Once the customer service journey mapping is plotted out , we then divide the group into two groups of 4 each . 1 team member in each group would play the role of ‘ interviewer ’ while the other 3 would play the role of customers . Both groups are given the set of questions developed for the focus group to talk through for the ‘ interviewer ’ to bring them through and probe . The purpose of this activity is to ensure that the focus group discussion with the customers would be effective in drawing the insights we want . Once the team is confident and ready to conduct the focus groups , we should then engage our customers through the focus group discussions and note down their pain points , goals and expectations around pillars of people , process , platform / system and service . Insight & Approach What I have learned from conducting this exercise is through the service journey mapping , we are able to deep dive and unravel service gaps that we would not have been able to uncover without using the visualization tool . The more valuable aspect of the activity is where all stakeholders come together and co - create the customer service journey mapping . This shared insight with a diverse group of stakeholders who are involved in delivering the service provides an accurate understanding of the customer service experience process . The role playing also helps the team to better develop their interview techniques before the focus group discussions with the customers . The stakeholders in the organisation can now better understand the sentiments and service experience of the customers . They can better appreciate the pain points of the customer and take greater ownership to work towards improving the service experience .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection The task assigned was to transform the service delivery of our organization that provides shared services to over 40 government agencies . Our organization provides shared services in the area of finance , payroll , HR , claims and travel management . Most of the work requests are submitted by the customers through the central Enterprise Resource Planning ( ERP ) systems and completed within the systems . For example , a request to verify an employee expense claim is submitted to a payroll system where the shared services team pick up the case from the payroll system , verify the expense claim and complete the case . Some work requests that are not handled within the ERP systems are submitted via our case management system . For example , hardcopy invoices are mailed to shared services for processing . Customers are required to raise a ticket in the case management system and once the hardcopy invoices are processes , the case ticket is marked as completed . While the service delivery process seems rather seamless at an overall level , I would like to use the visualization tool , specifically service journey mapping , to deep - dive into each process / service to uncover possible problem statements and opportunities for improvement . To approach the project , we intend to first map out the service journey of each process to understand the service experience of the customers from their perspective . We would next identify a good number of agencies that well represent the population and develop a set of questions covering the areas of people , process , platform / system and service . We are mindful that the questions should not be too broadly defined such that responses may be too general to define the problems , nor should the questions be too specific that it narrows the discussion and rules out problems statements that would otherwise be surfaced . Based on the questions and interview techniques , we would conduct a focus group discussion with the HR / Finance practitioners in the identified agencies to suss out pain points that can be translated into problem statements . Application To begin , we first identify a process that we wish to map out the customer journey . We then use a swim lane diagram to map out the overall process and identify the stakeholders involved . The swim lane diagram is then further expanded and translated to a timeline diagram to include the detailed steps , touchpoints and communications of the current customer experience . For example , in submitting an expense claim , what are the system steps that a claimant has to perform , the information that needs to be provided and how the information is gathered / submitted etc . What are some of the touchpoints the customer have with us ? For example , the Helpdesk / Call Centre team may receive first line enquiries from the claimant / employee before the claim is submitted in the system . Through documenting the detailed steps and identifying the touchpoints and communications in the service journey mapping , we can better identify pockets of improvement from people , process , platform / system and service . To avoid a one - sided journey , we would involve all relevant stakeholders that work on providing that service to the customer to join in the service journey mapping . For example , in verifying the expense claim in the payroll system , we ensure that the payroll team who provides that service joins in mapping out the customer journey . Once the customer service journey mapping is plotted out , we then divide the group into two groups of 4 each . 1 team member in each group would play the role of ‘ interviewer ’ while the other 3 would play the role of customers . Both groups are given the set of questions developed for the focus group to talk through for the ‘ interviewer ’ to bring them through and probe . The purpose of this activity is to ensure that the focus group discussion with the customers would be effective in drawing the insights we want . Once the team is confident and ready to conduct the focus groups , we should then engage our customers through the focus group discussions and note down their pain points , goals and expectations around pillars of people , process , platform / system and service . Insight & Approach What I have learned from conducting this exercise is through the service journey mapping , we are able to deep dive and unravel service gaps that we would not have been able to uncover without using the visualization tool . The more valuable aspect of the activity is where all stakeholders come together and co - create the customer service journey mapping . This shared insight with a diverse group of stakeholders who are involved in delivering the service provides an accurate understanding of the customer service experience process . The role playing also helps the team to better develop their interview techniques before the focus group discussions with the customers . The stakeholders in the organisation can now better understand the sentiments and service experience of the customers . They can better appreciate the pain points of the customer and take greater ownership to work towards improving the service experience . ### Output:

14305

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization Challenge & Selection I was a member of work group in my organization , which was responsible for introduction of a new data source for financial reports in our company . This process affects many people from different departments of our company and some people from outsourcing company . Our purpose was to find out what data is available , how good was it and how we could connect our current financial reports system with a new data source . I chose the visualization design thinking tool as it perfectly suited for organizing that process from scratch . It helped us get a clear understanding of what we have had , describe any possible ways of solution of our problem , choose the most appropriate way from proposed variants and to control and improve the final result . Application We started the process by drawing the current scheme of loading and transforming data for financial reporting , indicating all intermediate databases , deadlines and participants in that process . That made it possible to see clearly with whom and with what we will have to work . Than we changed the initial data source and tried to adapt our scheme with various options so as to choose the most optimal option in terms of completeness and accuracy of data , deadlines and the necessary IT resource for changes . When all necessary changes were ready and transferred to the production system , we returned to the scheme to find bottlenecks that could not be identified during development for further improvement of the process . Insight & Approach By using visualization , even at the stage of the discussion of future development , we were able to identify most of the difficulties that we may encounter , for example , the lack of necessary data transformation mappings , which due to that were created in a timely manner . Visualization also helped us to immediately identify all persons with whom it was necessary to agree on changes , which made it possible not to delay the development process due to such formalities . In addition , in the process of visualization , certain archaic processes were identified , the rejection of which made it possible to speed up the readiness of financial statements by 1 w.d . When I have discovered how helpful and convenient design thinking in general and visualization in particular could be I start trying to motivate my coworkers using it in their project even if at first sight , the process does not look like something where you can apply design thinking .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization Challenge & Selection I was a member of work group in my organization , which was responsible for introduction of a new data source for financial reports in our company . This process affects many people from different departments of our company and some people from outsourcing company . Our purpose was to find out what data is available , how good was it and how we could connect our current financial reports system with a new data source . I chose the visualization design thinking tool as it perfectly suited for organizing that process from scratch . It helped us get a clear understanding of what we have had , describe any possible ways of solution of our problem , choose the most appropriate way from proposed variants and to control and improve the final result . Application We started the process by drawing the current scheme of loading and transforming data for financial reporting , indicating all intermediate databases , deadlines and participants in that process . That made it possible to see clearly with whom and with what we will have to work . Than we changed the initial data source and tried to adapt our scheme with various options so as to choose the most optimal option in terms of completeness and accuracy of data , deadlines and the necessary IT resource for changes . When all necessary changes were ready and transferred to the production system , we returned to the scheme to find bottlenecks that could not be identified during development for further improvement of the process . Insight & Approach By using visualization , even at the stage of the discussion of future development , we were able to identify most of the difficulties that we may encounter , for example , the lack of necessary data transformation mappings , which due to that were created in a timely manner . Visualization also helped us to immediately identify all persons with whom it was necessary to agree on changes , which made it possible not to delay the development process due to such formalities . In addition , in the process of visualization , certain archaic processes were identified , the rejection of which made it possible to speed up the readiness of financial statements by 1 w.d . When I have discovered how helpful and convenient design thinking in general and visualization in particular could be I start trying to motivate my coworkers using it in their project even if at first sight , the process does not look like something where you can apply design thinking . ### Output:

16141

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Innovation storytelling is the art of communicating new product developments , systems improvements , and ground - breaking new thinking . There are many storytelling techniques that innovators use to amplify their breakthroughs . From an inspiring personal story about the innovator ’s journey to edgy plots that place the innovation itself center stage … There ’s more than one way to tell a good innovation story . Our team of innovation storytellers at Untold Content continuously interview leaders to glean the top strategies and techniques for harnessing the power of storytelling to get buy - in and funding for big ideas . We interview innovation leaders and train innovation teams to discover why storytelling is so important to the art of innovation . We already know that there is immense value in sharing what we know as innovators . And believe it or not , the public is ready to access the insights of experts . So ramping up our ability to communicate innovative ideas is the next important task . But how can product engineers , new business developers , coders , scientists , and makers effectively communicate our visions for the future ? Get buy - in for our disruptive ideas ? Inspire more rapid innovation ? Let ’s be honest : it ’s tough . Makers are thick - skinned . Innovators are the most resilient people in your organization . Why ? Because as innovators , we very often pour our passion into powerful , atypical ideas only to hear the word , “ No ” or “ Not now ” or “ Well , the idea is good … but I ca n’t see it on the annual roadmap , so let ’s shelve it for now . ” It ’s important we accept the resilience that must come with invention . But … what if it ’s not the actual idea that causes stakeholders to red - light or shelve a pitch ? What if the pitch itself is the real barrier to buy - in ? To achieve faster buy - in , we must share our ideas , prototypes , and research in more compelling , aligned , engaging ways . That ’s why our innovation storytellers at Untold Content are sparking a movement for sharing # UntoldInnovation . We ’re interviewing leaders in technology , science , medicine , and social innovation to discover why storytelling matters to the innovation process . Then we ’re pulling all of those insights into high- impact Innovation Storytelling Trainings so you can accelerate your innovation cycles through the power of effective storytelling . Innovation storytellers ask these key questions : • How do innovators spread enthusiasm for worthy ideas ? • How can subject matter experts translate their ideas in ways all people can understand ? • How can innovators convince skeptics of their findings and get buy - in for their big ideas ? A world empowered to share untold stories of insight , innovation , and impact . At Untold Content , we ’re sparking a movement . Our vision is a world empowered to share untold stories of insight , innovation , and impact . That ’s why we ’re rapidly capturing innovation stories and analyzing storytelling patterns across innovation industries . Plus we ’re inviting you to nominate innovators and share your inventions , systems improvements , and new ways of thinking using the hashtag # UntoldInnovation . Be sure to join our community so that you get access to these exclusive interviews and industry content trends . 5 Ways to Leverage Innovation Storytelling Strategies Here are five ways to leverage innovation storytelling in your organization and get involved in the # UntoldInnovation movement : # 1 Read Innovation Stories from Enterprise Leaders and Startup Founders . In 2020 , our team interviewed over 80 innovation leaders about their views on storytelling . You can listen to the Untold Stories of Innovation Podcast to hear their insights . We also published our interviews here on our blog with leaders from large enterprises , universities , mid - size companies , venture firms , and startups . # 2 Listen to the Untold Stories of Innovation Podcast . The Untold Stories of Innovation Podcast explores why storytelling matters to the art of innovation . New episodes roll out every week ! Hear leaders from Next Wave Impact , Disney , PayPal , FM Global , John Deere , CVG Airport , Cintrifuse , Flywheel Social Enterprise Hub , Queen City Certified , MORTAR Cincinnati , Cincinnati Children ’s Hospital Medical Center , and dozens of other highly innovative enterprises and entrepreneurs share strategies and insights on the role that effective writing and communication play in the speed of innovation . # 3 Get Innovation Storytelling Training . Our team of PhD - level innovation and storytelling consultants crafted an immersive training designed for innovation teams to level up your storytelling skills . The result ? More buy - in for your prototypes , ideas , and pitches . Less frustration . Faster innovation . The experience ? Our Innovation Storytelling Training is delivered virtually or on - site , hand - in- hand with your innovation team . You ’ll learn 25 + epic examples of powerful innovation stories . Attendees experience interactive opportunities to refine and get feedback on their own innovation stories — whether for new product developments , disruptive technologies , process improvements , or stretch visions of the future . Plus we provide a crash - course to all of the insights collected during our 80 + interviews with innovation leaders . The impact ? Product designers , engineers , scientists and innovation leaders better harness the power of stories to get more buy - in and faster innovation processes . Our trainings produced more confidence . More creativity . More collaboration . And most importantly , more buy - in . Effective innovation storytelling can speed up your StageGate process . That means better agility . Opened capacity . It means your organization ideates and validates concepts faster . And feels more inspired doing so . Our prediction : Innovation storytelling will grow more visible and important to stage - gate processes and sprint methodologies . Keep watching for more insights from our team as we uncover its drivers and discover practical ways to leverage it among your innovation teams . What ’s next ? Schedule a demo of our innovation storytelling training and services . # 4 Share Your # UntoldInnovation . We ’re inviting YOU to share your inventions , systems improvements , and new ways of thinking using the hashtag # UntoldInnovation . Follow the hashtag # UntoldInnovation on LinkedIn , Twitter , and Instagram to see each story and podcast episode as they are published . # 5 Nominate an Innovator . You can nominate an innovator in tech , science , medicine , or social innovation for our exclusive interviews . We ’re looking for startup founders , enterprise executives , experts , board members , scientists , established and aspiring thought leaders . Any and all nominations are welcome ! Why Share Innovation Stories ? Innovation storytelling catalyzes new product development , economic development , public intellectualism , and startup success . Stories bring awareness for state - of - the - art technologies and practices . They compel us to understand complicated ideas . Stories challenge us to think differently . If we could look into the future , we ’re positive that innovation storytelling will play a role in moving the needle forward for tomorrow ’s greatest ideas . We ca n’t wait to hear your voice in the conversation .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Innovation storytelling is the art of communicating new product developments , systems improvements , and ground - breaking new thinking . There are many storytelling techniques that innovators use to amplify their breakthroughs . From an inspiring personal story about the innovator ’s journey to edgy plots that place the innovation itself center stage … There ’s more than one way to tell a good innovation story . Our team of innovation storytellers at Untold Content continuously interview leaders to glean the top strategies and techniques for harnessing the power of storytelling to get buy - in and funding for big ideas . We interview innovation leaders and train innovation teams to discover why storytelling is so important to the art of innovation . We already know that there is immense value in sharing what we know as innovators . And believe it or not , the public is ready to access the insights of experts . So ramping up our ability to communicate innovative ideas is the next important task . But how can product engineers , new business developers , coders , scientists , and makers effectively communicate our visions for the future ? Get buy - in for our disruptive ideas ? Inspire more rapid innovation ? Let ’s be honest : it ’s tough . Makers are thick - skinned . Innovators are the most resilient people in your organization . Why ? Because as innovators , we very often pour our passion into powerful , atypical ideas only to hear the word , “ No ” or “ Not now ” or “ Well , the idea is good … but I ca n’t see it on the annual roadmap , so let ’s shelve it for now . ” It ’s important we accept the resilience that must come with invention . But … what if it ’s not the actual idea that causes stakeholders to red - light or shelve a pitch ? What if the pitch itself is the real barrier to buy - in ? To achieve faster buy - in , we must share our ideas , prototypes , and research in more compelling , aligned , engaging ways . That ’s why our innovation storytellers at Untold Content are sparking a movement for sharing # UntoldInnovation . We ’re interviewing leaders in technology , science , medicine , and social innovation to discover why storytelling matters to the innovation process . Then we ’re pulling all of those insights into high- impact Innovation Storytelling Trainings so you can accelerate your innovation cycles through the power of effective storytelling . Innovation storytellers ask these key questions : • How do innovators spread enthusiasm for worthy ideas ? • How can subject matter experts translate their ideas in ways all people can understand ? • How can innovators convince skeptics of their findings and get buy - in for their big ideas ? A world empowered to share untold stories of insight , innovation , and impact . At Untold Content , we ’re sparking a movement . Our vision is a world empowered to share untold stories of insight , innovation , and impact . That ’s why we ’re rapidly capturing innovation stories and analyzing storytelling patterns across innovation industries . Plus we ’re inviting you to nominate innovators and share your inventions , systems improvements , and new ways of thinking using the hashtag # UntoldInnovation . Be sure to join our community so that you get access to these exclusive interviews and industry content trends . 5 Ways to Leverage Innovation Storytelling Strategies Here are five ways to leverage innovation storytelling in your organization and get involved in the # UntoldInnovation movement : # 1 Read Innovation Stories from Enterprise Leaders and Startup Founders . In 2020 , our team interviewed over 80 innovation leaders about their views on storytelling . You can listen to the Untold Stories of Innovation Podcast to hear their insights . We also published our interviews here on our blog with leaders from large enterprises , universities , mid - size companies , venture firms , and startups . # 2 Listen to the Untold Stories of Innovation Podcast . The Untold Stories of Innovation Podcast explores why storytelling matters to the art of innovation . New episodes roll out every week ! Hear leaders from Next Wave Impact , Disney , PayPal , FM Global , John Deere , CVG Airport , Cintrifuse , Flywheel Social Enterprise Hub , Queen City Certified , MORTAR Cincinnati , Cincinnati Children ’s Hospital Medical Center , and dozens of other highly innovative enterprises and entrepreneurs share strategies and insights on the role that effective writing and communication play in the speed of innovation . # 3 Get Innovation Storytelling Training . Our team of PhD - level innovation and storytelling consultants crafted an immersive training designed for innovation teams to level up your storytelling skills . The result ? More buy - in for your prototypes , ideas , and pitches . Less frustration . Faster innovation . The experience ? Our Innovation Storytelling Training is delivered virtually or on - site , hand - in- hand with your innovation team . You ’ll learn 25 + epic examples of powerful innovation stories . Attendees experience interactive opportunities to refine and get feedback on their own innovation stories — whether for new product developments , disruptive technologies , process improvements , or stretch visions of the future . Plus we provide a crash - course to all of the insights collected during our 80 + interviews with innovation leaders . The impact ? Product designers , engineers , scientists and innovation leaders better harness the power of stories to get more buy - in and faster innovation processes . Our trainings produced more confidence . More creativity . More collaboration . And most importantly , more buy - in . Effective innovation storytelling can speed up your StageGate process . That means better agility . Opened capacity . It means your organization ideates and validates concepts faster . And feels more inspired doing so . Our prediction : Innovation storytelling will grow more visible and important to stage - gate processes and sprint methodologies . Keep watching for more insights from our team as we uncover its drivers and discover practical ways to leverage it among your innovation teams . What ’s next ? Schedule a demo of our innovation storytelling training and services . # 4 Share Your # UntoldInnovation . We ’re inviting YOU to share your inventions , systems improvements , and new ways of thinking using the hashtag # UntoldInnovation . Follow the hashtag # UntoldInnovation on LinkedIn , Twitter , and Instagram to see each story and podcast episode as they are published . # 5 Nominate an Innovator . You can nominate an innovator in tech , science , medicine , or social innovation for our exclusive interviews . We ’re looking for startup founders , enterprise executives , experts , board members , scientists , established and aspiring thought leaders . Any and all nominations are welcome ! Why Share Innovation Stories ? Innovation storytelling catalyzes new product development , economic development , public intellectualism , and startup success . Stories bring awareness for state - of - the - art technologies and practices . They compel us to understand complicated ideas . Stories challenge us to think differently . If we could look into the future , we ’re positive that innovation storytelling will play a role in moving the needle forward for tomorrow ’s greatest ideas . We ca n’t wait to hear your voice in the conversation . ### Output:

19309

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection I work in an airline company , and the first opportunity that I had to apply the learning of the design thinking course was not directly linked to the company 's business , but a charity initiative that the team members were involved in . The marketing team would like to create a way to obtain financial resources within the company to help an entity and I believed that it could apply the Visualization tool to develop the idea , align the teams and win supporters through the most efficient tools for presentation . Application During a meeting , and using a blackboard , the main creators of the charity initiative developed and demonstrated ideas with the exploration tool , through diagrams and photos of similar experiences . After this exercise with several options for initiatives , all members decided for the creation of a bazaar fair , with products mainly clothes donated by company employees , and the entire revenue would be donated . Even after defining the main idea , the visualization tool was used to create the diagram of the different stages and those responsible like Collection of donation , communication of the bazaar , day of sale and sale operation as well as a presentation to obtain initial funds to cover costs , of course using visualization tools such as diagrams and photos . Insight & Approach Definitely the application of this tool helped and very much as a first experience of applying design thinking tools to the team . Everyone was delighted with the time savings , exploratory wealth and , above all , better involvement of everyone and greater guarantee of success with the prototyping of the project . The bazaar was a huge success , and we received about R$ 14 K on revenue , that was 100 % donated .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection I work in an airline company , and the first opportunity that I had to apply the learning of the design thinking course was not directly linked to the company 's business , but a charity initiative that the team members were involved in . The marketing team would like to create a way to obtain financial resources within the company to help an entity and I believed that it could apply the Visualization tool to develop the idea , align the teams and win supporters through the most efficient tools for presentation . Application During a meeting , and using a blackboard , the main creators of the charity initiative developed and demonstrated ideas with the exploration tool , through diagrams and photos of similar experiences . After this exercise with several options for initiatives , all members decided for the creation of a bazaar fair , with products mainly clothes donated by company employees , and the entire revenue would be donated . Even after defining the main idea , the visualization tool was used to create the diagram of the different stages and those responsible like Collection of donation , communication of the bazaar , day of sale and sale operation as well as a presentation to obtain initial funds to cover costs , of course using visualization tools such as diagrams and photos . Insight & Approach Definitely the application of this tool helped and very much as a first experience of applying design thinking tools to the team . Everyone was delighted with the time savings , exploratory wealth and , above all , better involvement of everyone and greater guarantee of success with the prototyping of the project . The bazaar was a huge success , and we received about R$ 14 K on revenue , that was 100 % donated . ### Output:

13678

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Spiderman – The Management Guru Hello everyone , I ’m Peter Parker most popularly known as Spiderman . I ’m here to tell you some things that you should learn from my experience . These lessons can help you learn a lot and I hope you can use these when faced with a difficult situation . 1 . My uncle Ben before dying shared something with me that I think is very necessary to learn even as management students which is “ With great power comes great responsibility ” It talks about responsibilities that you get as you gain power in an organization . You have increasing opportunity to make decisions and act in ways that are selfish , short - sighted , and reactive . But , you can also choose to make decisions and behave in ways that are generous , thoughtful and supports others ' growth and success . People in power are faced with temptation every day and they often must make choices between doing what is right for the organization and what is in their own best interests 2 . Be unique and true to yourselves : When I was first bitten and realized my supernatural abilities I faced a lot of challenges in accepting myself . I struggled with my new identity and was not sure if using my powers to be a superhero would change who I am . It took me a while to figure out that I do n’t have to change what I am inside to be better . Captain America once told me that the mask is supposed to hide my face and I should n’t let it hide my heart . You should never try to be somebody else and must learn and practice in order to become an effective leader who people look up to . 3 . Do good things without any expectations : We should all do the right thing because it 's the right thing to do even when it 's hard and have no expectations of results . I always like to work anonymously to help the people in need and I do n’t want to be rewarded for that as I think it ’s my way of giving back to the society . This is why I designed my costume so no one knows that I ’m the face behind Spiderman as I do n’t want to become popular or anything . You should n’t do the right thing just because your boss is watching , and should n't stop doing the right thing when nobody 's noticing or when someone else gets the credit . 4 . Do n’t try to become an overachiever : In homecoming , when Iron man told me not do anything rash and focus only on being a friendly neighborhood Spiderman , I did n’t listen to him as I wanted to prove that I ’m good enough to be an Avenger . I started meddling in criminal activities and also got in danger . This behavior is often seen in fresher ’s who try to be an overachiever in search of recognition and sometime tend to accept more responsibilities than they are capable of which leads to failure . This behavior should be stopped and small steps should be taken to be better at what one is doing than try to achieve more in less time . 5 . Do n’t forget to plan effectively and then execute : To fight against Vulture and his team , I hacked into my suit to unlock new protocols and advanced settings that I have not used before or knew how to use because I skipped the tutorial on how to use them . This did n’t work out too well for me . Although I survived the fight it taught me to that we should not skip learning and planning before executing a task . An “ act first , think later ” attitude can carry risks of failure and mistakes . This is why we should do proper planning for any new task before starting it . 6 . Be a team player : My best friend Ned is always there for me and even saved my life more than once . He always supports me in serious situations . Just like me and Ned , everybody in a team should work together as a unit to get better results . Team projects are all about working together to deliver the final product , peacefully and productively for the project to move forward , which is n’t as difficult as it sounds . 7 . Take responsibility : I have faced a lot of failures and also screwed up many times but the important thing is owning up those mistakes . We sometimes forget that every time we can not be right and do the right thing and can make mistakes . The important thing is to own up to those mistakes and learn from them but never blames others . 8 . Never let adversity and pain deter you : I am the sort of person for whom things never seem to work out . Yet , I still try to do good deeds . Most people would give up on helping others especially if it meant they faced big problems or lost their loved ones . This is what we have to learn that big problems can be overcome by not giving up . Perseverance pays off whether you are building a business or growing your career . You have to keep going and going and things will ultimately happen your way . 9 . Leadership does not come free : Many leaders forget the cost of leadership that is they have to sacrifice time , money , efforts and endure struggles and pain . We always talk about the benefits of leadership , but we fail to count the cost of it . I lost many things at the cost of being a superhero including my privacy and family . We must take time to understand the cost of our leadership and not give up the moment issues arise .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Spiderman – The Management Guru Hello everyone , I ’m Peter Parker most popularly known as Spiderman . I ’m here to tell you some things that you should learn from my experience . These lessons can help you learn a lot and I hope you can use these when faced with a difficult situation . 1 . My uncle Ben before dying shared something with me that I think is very necessary to learn even as management students which is “ With great power comes great responsibility ” It talks about responsibilities that you get as you gain power in an organization . You have increasing opportunity to make decisions and act in ways that are selfish , short - sighted , and reactive . But , you can also choose to make decisions and behave in ways that are generous , thoughtful and supports others ' growth and success . People in power are faced with temptation every day and they often must make choices between doing what is right for the organization and what is in their own best interests 2 . Be unique and true to yourselves : When I was first bitten and realized my supernatural abilities I faced a lot of challenges in accepting myself . I struggled with my new identity and was not sure if using my powers to be a superhero would change who I am . It took me a while to figure out that I do n’t have to change what I am inside to be better . Captain America once told me that the mask is supposed to hide my face and I should n’t let it hide my heart . You should never try to be somebody else and must learn and practice in order to become an effective leader who people look up to . 3 . Do good things without any expectations : We should all do the right thing because it 's the right thing to do even when it 's hard and have no expectations of results . I always like to work anonymously to help the people in need and I do n’t want to be rewarded for that as I think it ’s my way of giving back to the society . This is why I designed my costume so no one knows that I ’m the face behind Spiderman as I do n’t want to become popular or anything . You should n’t do the right thing just because your boss is watching , and should n't stop doing the right thing when nobody 's noticing or when someone else gets the credit . 4 . Do n’t try to become an overachiever : In homecoming , when Iron man told me not do anything rash and focus only on being a friendly neighborhood Spiderman , I did n’t listen to him as I wanted to prove that I ’m good enough to be an Avenger . I started meddling in criminal activities and also got in danger . This behavior is often seen in fresher ’s who try to be an overachiever in search of recognition and sometime tend to accept more responsibilities than they are capable of which leads to failure . This behavior should be stopped and small steps should be taken to be better at what one is doing than try to achieve more in less time . 5 . Do n’t forget to plan effectively and then execute : To fight against Vulture and his team , I hacked into my suit to unlock new protocols and advanced settings that I have not used before or knew how to use because I skipped the tutorial on how to use them . This did n’t work out too well for me . Although I survived the fight it taught me to that we should not skip learning and planning before executing a task . An “ act first , think later ” attitude can carry risks of failure and mistakes . This is why we should do proper planning for any new task before starting it . 6 . Be a team player : My best friend Ned is always there for me and even saved my life more than once . He always supports me in serious situations . Just like me and Ned , everybody in a team should work together as a unit to get better results . Team projects are all about working together to deliver the final product , peacefully and productively for the project to move forward , which is n’t as difficult as it sounds . 7 . Take responsibility : I have faced a lot of failures and also screwed up many times but the important thing is owning up those mistakes . We sometimes forget that every time we can not be right and do the right thing and can make mistakes . The important thing is to own up to those mistakes and learn from them but never blames others . 8 . Never let adversity and pain deter you : I am the sort of person for whom things never seem to work out . Yet , I still try to do good deeds . Most people would give up on helping others especially if it meant they faced big problems or lost their loved ones . This is what we have to learn that big problems can be overcome by not giving up . Perseverance pays off whether you are building a business or growing your career . You have to keep going and going and things will ultimately happen your way . 9 . Leadership does not come free : Many leaders forget the cost of leadership that is they have to sacrifice time , money , efforts and endure struggles and pain . We always talk about the benefits of leadership , but we fail to count the cost of it . I lost many things at the cost of being a superhero including my privacy and family . We must take time to understand the cost of our leadership and not give up the moment issues arise . ### Output:

15319

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind Mapping for Self - Analysis Challenge & Selection The tool which I have I selected is Mind Mapping One of the main problems we have to face as active people who want to achieve great things in their lives is that there are just too many tasks we can do every day , especially if we ’re working for ourselves . Getting lost in the magnitude of possibilities , I use mind maps every day , both for professional and personal purposes . More than that , if it was n’t for mind mapping , I would n’t be able to get anything done during my workday . Flexible work has some amazing benefits , but you ca n’t enjoy it if you do n’t know how to organize . It was only when I learned mind mapping that I finally got the hang of it . Application Mind Maps can help you to gain greater insight into yourself , definitely mind mapping yourself is the best way to see the bigger picture . If you are serious about mind mapping yourself to growth then it ’s necessary for you to know yourself first , make a life plan on how you want your life to be or where you want to go , set your goals , and take action to achieve such goals Let ’s start how I apply this method in my life , First I start with a quick 5 minute mind map by taking set of coloured pens to fill in facts , thoughts and emotions about myself and then to Put one word / idea on each branch and to expand using sub branches it also help me to categorise my ideas , thoughts , strengths , weaknesses , hobbies , responsibilities & quick set of things I like to keep in my mind map A list of personal projects , workout log . After that comes the stage where i always prefer to draw a pictures of myself in the center , using colourful branches for each of the category it helps in providing a me mirror of inner self and also I use this as a motivational tool & make decisions and plan your future actions . Insight & Approach Mind mapping is an excellent technique you can use for self - empowerment or personal growth . Because it lets you see and organize your thoughts clearly you are able to effectively sort out personal issues and challenges in your life . When these things become clear to you , you are able to see better the best solutions to address these issues and challenges . As a motivator mind mapping yourself helps you achieve the goals you have set . Now you can sort through all the information and determine the best way to perform necessary tasks to help you ultimately achieve your goals It is an excellent technique you can use to sort through all those thoughts and ideas you have in mind and make clear sense of all the information you gather by examining those thoughts and ideas . With the help of mind maps you are able to see the connections among these ideas that may have not been evident beforehand . you only need to answer 3 important questions when mind mapping yourself to growth . Where am I now ? Where do I want to go ? How am I going to get there ? These questions basically help you determine what it is that you really want in your life so that you can start planning for it effectively .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind Mapping for Self - Analysis Challenge & Selection The tool which I have I selected is Mind Mapping One of the main problems we have to face as active people who want to achieve great things in their lives is that there are just too many tasks we can do every day , especially if we ’re working for ourselves . Getting lost in the magnitude of possibilities , I use mind maps every day , both for professional and personal purposes . More than that , if it was n’t for mind mapping , I would n’t be able to get anything done during my workday . Flexible work has some amazing benefits , but you ca n’t enjoy it if you do n’t know how to organize . It was only when I learned mind mapping that I finally got the hang of it . Application Mind Maps can help you to gain greater insight into yourself , definitely mind mapping yourself is the best way to see the bigger picture . If you are serious about mind mapping yourself to growth then it ’s necessary for you to know yourself first , make a life plan on how you want your life to be or where you want to go , set your goals , and take action to achieve such goals Let ’s start how I apply this method in my life , First I start with a quick 5 minute mind map by taking set of coloured pens to fill in facts , thoughts and emotions about myself and then to Put one word / idea on each branch and to expand using sub branches it also help me to categorise my ideas , thoughts , strengths , weaknesses , hobbies , responsibilities & quick set of things I like to keep in my mind map A list of personal projects , workout log . After that comes the stage where i always prefer to draw a pictures of myself in the center , using colourful branches for each of the category it helps in providing a me mirror of inner self and also I use this as a motivational tool & make decisions and plan your future actions . Insight & Approach Mind mapping is an excellent technique you can use for self - empowerment or personal growth . Because it lets you see and organize your thoughts clearly you are able to effectively sort out personal issues and challenges in your life . When these things become clear to you , you are able to see better the best solutions to address these issues and challenges . As a motivator mind mapping yourself helps you achieve the goals you have set . Now you can sort through all the information and determine the best way to perform necessary tasks to help you ultimately achieve your goals It is an excellent technique you can use to sort through all those thoughts and ideas you have in mind and make clear sense of all the information you gather by examining those thoughts and ideas . With the help of mind maps you are able to see the connections among these ideas that may have not been evident beforehand . you only need to answer 3 important questions when mind mapping yourself to growth . Where am I now ? Where do I want to go ? How am I going to get there ? These questions basically help you determine what it is that you really want in your life so that you can start planning for it effectively . ### Output:

19656

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Luis Sierra Mind mapping . Selection Mind mapping is one of the most powerful tools in the design thinker 's toolbox . It 's used to look for patterns , for insights , that lead to more creative solutions to your design challenge . Formal definition : Mind mapping looks for patterns and insights in a large quantity of data you have collected during exploration of what is the current reality . The goal is to establish criteria for the what - if idea generation phase . This phase is pivotal in the design thinking process . Mind mapping provides a segway from what is to what if . In design thinking we use the mind mapping process to capture and represent the minds of our customers . We involve our colleagues in order to develop a common mind among them regarding the current reality of a design challenge . Through mind mapping , we extract meaning from data in a way that lets patterns and insights emerge . Mind Mapping is a great way to align the organization around a common understanding of the current reality . Challenge I use this approach often with my clients to understand the mind of their´s customers . I am an independent consultant , so Iam used to work applying new methodologies or developing culture transformation process in different companies . In this case , I used mind mapping in a bus transport company that wants to develop a new management model , with news KPIs to monitor and simplify the management of the area . Also the company was in the grip of a “ compliance culture ” and its workplace was failing in this non - empathetic , rigid structure . Application First , we began with laying out the data we have collected of the different issues , for example , repetitive maintenance failures , communication problems , staffing issues , technological needs , etc . Then the team and some outsider colleagues , met in a conference room , it was a wonderfully confortable , where all the collected data was shown . After the participants viewed the information , they arranged themselves at tables of four participants . Before they started to share their good stuff , they had ten minutes to review their own sticky notes and group them into themed clusters on their clipboard . Then the sharing started . Each member of the team shared her / his discovery . Finally comes the big payoff , identifying the insights that each cluster reveals . This was also one of the toughest parts of the process . Then we wrote the inside statements on large sticky notes and place them on top of the appropriate sticky note clusters . The team notes the connections between and among the clusters for even better representation of “ what is ” . Finally , we needed to translate the insight in the design criteria . The design criteria are the conditions your design solution must satisfy in order to solve your customer 's problem . Insight & approach By applying mind mapping , our team capture and represent the minds of our customers . Additionally , we easily identify patterns and insight in the large quantity of data . Finding a more agile approach to establishing criteria for the “ what if ” phase . However , It was very difficult to keep our focus , and sometime the team wants to do everything . So , it is very important to reinforce the understanding of the key problem we are working to solve . Luis Sierra One of the most valuable aspect of the activity is to share insights that occurs while we are working .

EMAIL: ID_NUM: NAME_STUDENT: Luis Sierra, Luis Sierra PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Luis Sierra Mind mapping . Selection Mind mapping is one of the most powerful tools in the design thinker 's toolbox . It 's used to look for patterns , for insights , that lead to more creative solutions to your design challenge . Formal definition : Mind mapping looks for patterns and insights in a large quantity of data you have collected during exploration of what is the current reality . The goal is to establish criteria for the what - if idea generation phase . This phase is pivotal in the design thinking process . Mind mapping provides a segway from what is to what if . In design thinking we use the mind mapping process to capture and represent the minds of our customers . We involve our colleagues in order to develop a common mind among them regarding the current reality of a design challenge . Through mind mapping , we extract meaning from data in a way that lets patterns and insights emerge . Mind Mapping is a great way to align the organization around a common understanding of the current reality . Challenge I use this approach often with my clients to understand the mind of their´s customers . I am an independent consultant , so Iam used to work applying new methodologies or developing culture transformation process in different companies . In this case , I used mind mapping in a bus transport company that wants to develop a new management model , with news KPIs to monitor and simplify the management of the area . Also the company was in the grip of a “ compliance culture ” and its workplace was failing in this non - empathetic , rigid structure . Application First , we began with laying out the data we have collected of the different issues , for example , repetitive maintenance failures , communication problems , staffing issues , technological needs , etc . Then the team and some outsider colleagues , met in a conference room , it was a wonderfully confortable , where all the collected data was shown . After the participants viewed the information , they arranged themselves at tables of four participants . Before they started to share their good stuff , they had ten minutes to review their own sticky notes and group them into themed clusters on their clipboard . Then the sharing started . Each member of the team shared her / his discovery . Finally comes the big payoff , identifying the insights that each cluster reveals . This was also one of the toughest parts of the process . Then we wrote the inside statements on large sticky notes and place them on top of the appropriate sticky note clusters . The team notes the connections between and among the clusters for even better representation of “ what is ” . Finally , we needed to translate the insight in the design criteria . The design criteria are the conditions your design solution must satisfy in order to solve your customer 's problem . Insight & approach By applying mind mapping , our team capture and represent the minds of our customers . Additionally , we easily identify patterns and insight in the large quantity of data . Finding a more agile approach to establishing criteria for the “ what if ” phase . However , It was very difficult to keep our focus , and sometime the team wants to do everything . So , it is very important to reinforce the understanding of the key problem we are working to solve . Luis Sierra One of the most valuable aspect of the activity is to share insights that occurs while we are working . ### Output:

5209

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling Challenges and selection We all have faced one or the other problems . life is full of problems and solutions . the challenges that we face either destroy us or make us stronger . It ’s all about facing it with confidence and hoping the best . storytelling is a great platform for us to share our experience.it is a tool to communicate and to understand people . I am the type of person who is scared to face problems because of people ’s attitudes . An incidence that changed my attitude towards everything . The recent calamity occurred in Kerala . Which changed my views towards people . Application I was a person who was scared to face problems mainly because of people ’s attitude . Nowadays where people do n’t care about anything around them . the recent flood in Kerala on August 2020 .it was an unprecedented calamity . large tracts of low - lying area , village and houses were under water almost two weeks in many places . People lost their house , business , land , and some even their lives . At the time of my summer vacation I usually go back to my home country . This will be one of my memorable vacation in my life and a situation changed my attitude towards life itself . One day , when I was sitting in by veranda an extreme rainfall hit our place . thinking that everything will be fine by tomorrow I went to sleep . The next day when I got up I got to hear that our gods own country has been covered by water . Thank god that the rain did n’t hit that bad at our place much . It was the time where I saw humanity rose around the world . people from north traveling across to help Kerala from this tragic disaster . Sharing post , helping people get out of their houses , trying their best to help in all ways . Insight and approach On that day , being a 19th - year - old girl , I realized even I have to do something for my state . I did n’t get a big role in helping but got a chance nearby to help them with getting items from nearby home or store . I volunteered a camp in a nearby district in helping people to settle down . on helping , I heard a woman crying saying that she lost everything that she has earned her whole life . I felt bad for her . Whatever she lost I could n’t give back all of that , but the thing that I could do is give her hope and some word of satisfaction . I do n’t know from where I got all the courage to do all these . After all of these , I realized there is only one life for everyone so live with full of positive , hope and considerate life .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling Challenges and selection We all have faced one or the other problems . life is full of problems and solutions . the challenges that we face either destroy us or make us stronger . It ’s all about facing it with confidence and hoping the best . storytelling is a great platform for us to share our experience.it is a tool to communicate and to understand people . I am the type of person who is scared to face problems because of people ’s attitudes . An incidence that changed my attitude towards everything . The recent calamity occurred in Kerala . Which changed my views towards people . Application I was a person who was scared to face problems mainly because of people ’s attitude . Nowadays where people do n’t care about anything around them . the recent flood in Kerala on August 2020 .it was an unprecedented calamity . large tracts of low - lying area , village and houses were under water almost two weeks in many places . People lost their house , business , land , and some even their lives . At the time of my summer vacation I usually go back to my home country . This will be one of my memorable vacation in my life and a situation changed my attitude towards life itself . One day , when I was sitting in by veranda an extreme rainfall hit our place . thinking that everything will be fine by tomorrow I went to sleep . The next day when I got up I got to hear that our gods own country has been covered by water . Thank god that the rain did n’t hit that bad at our place much . It was the time where I saw humanity rose around the world . people from north traveling across to help Kerala from this tragic disaster . Sharing post , helping people get out of their houses , trying their best to help in all ways . Insight and approach On that day , being a 19th - year - old girl , I realized even I have to do something for my state . I did n’t get a big role in helping but got a chance nearby to help them with getting items from nearby home or store . I volunteered a camp in a nearby district in helping people to settle down . on helping , I heard a woman crying saying that she lost everything that she has earned her whole life . I felt bad for her . Whatever she lost I could n’t give back all of that , but the thing that I could do is give her hope and some word of satisfaction . I do n’t know from where I got all the courage to do all these . After all of these , I realized there is only one life for everyone so live with full of positive , hope and considerate life . ### Output:

15080

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge   &   Selection For   my   assessment ,   I   have   chosen   storytelling   as   a   method   of   working   through   a   business   concept   I   am   currently   setting   up .     The   business   concept   that   I   am   developing   is   around   business   transformation ;   where   organisation ’s   struggle   to   conceptualise ,   develop   and   execute   their   business   transformation   agenda .     Business   transformation   encapsulates   an   organisation   needing   to   pivot   or   tact   to   a   new   business   model   that   makes   them   current   or   identifies   a   market   need .     Storytelling   enables   me   to   understand   stakeholders ’   needs ,   wants   and   desires ,   to   create   urgency   around   an   organisation ’s   change   agenda .     All   too   often ,   organisation ’s   have   a   disconnect   between   the   Executive ’s   vision   of   a   future   state   and   the   stakeholders   that   execute   on   their   vision .     As   a   change   management   consultant ,   I   have   heard   many   times   that   somebody   or   a   group   of   people   “ just   do n’t   get   it ” ;   leading   to   frustration   for   the   Executive   and   the   stakeholders   delivering .     Using   my   unique   view   of   the   Executives   and   stakeholders   through   changing   their   business   model ,   I   am   able   to   understand   the   frustrations   of   both   parties   to   identify   a   solution   that   will   deliver   a   quality   result   for   all ;   ensuring   organisation ’s   are   able   to   make   truly   great   transformational   opportunities   come   to   life . Application A   recent   engagement   with   an   organisation   trying   to   implement   a   new   Enterprise   Reporting   Program   ( ERP )   revealed   an   opportunity   to   discover   a   solution   that   would   assist   that   organisation   ( and   many   others   in   a   similar   situation )   share   their   vision ,   to   execute   the   business   need   for   the   ERP .     The   Executive   were   completely   on-­‐board   with   the   concept   of   introducing   the   ERP ;   however ,   the   people   using   the   systems   were   change   fatigued ,   weary   of   another   change   project ,   lacked   faith   and   confidence   in   the   Executive ’s   vision ,   and   were   time   poor   with   all   of   their   “ business   as   usual ”   activities   to   maintain   continuity   for   the   business ’   survival .     All   stakeholders   had   a   legitimate   reason   for   their   perceptions   and   lacked   a   common   solution   and   effort   that   would   direct   and   energise   the   organisation   to   adopt   the   new   ERP .     Whilst   engaged   as   a   consultant ,   I   was   able   to   assist   them   through   the   trials   and   tribulations   for   a   successful   implementation ;   however ,   the   organisation   lacked   a   common   solution / tool   to   collect ,   storage   and   report   on   the   transformation   effort .     My   business   concept   is   to   bring   all   of   the   stakeholders   together   in   one   common   tool ,   to   track   their   progress   and   understand   where   effort   needed   to   be   placed   to   deal   with   the   complexities   of   the   resistance   to   change . Insight   &   Approach Having   shared   this   experience   and   shared   the   story   with   others   in   a   similar   field ,   there   is   a   growing   need   to   develop   a   business   transformation   tool   that   can   provide   a   complete   overview   of   the   business   transformation   journey   for   organisations .     Professionals   have   connected   with   the   story   that   I   have   shared   with   them ,   citing   they   have   similar   issues   with   their   transformation   efforts   and   are   continually   frustrated   at   the   lack   of   commitment   to   a   single   goal / vision . There   is   excitement   around   my   business   concept ,   as   the   story   I   was   able   to   tell   about   my   concept   rang   true   for   practitioners   in   similar   fields   and   there   is   a   belief   that   this   is   a   universal   issue ;   not   just   isolated   cases . This   is   an   introductory   insight   into   Design   Thinking   for   me ;   however ,   what   I   have   been   able   to   understand   is   that   there   is   great   application   in   having   other   people   understand   the   issue   and   to   rally   behind   a   solution   that   will   work   for   all . I   have   now   become   a   passionate   advocate   for   Designed   Thinking ,   introducing   the   concept   and   tools   to   all   that   I   come   across ;   as   the   application   has   the   ability   to   assist   people   connect   through   a   common   medium .     This   has   engendered   insight   into   another   methodology ,   which   is   now   being   widely   used   in   the   consulting   practice   where   I   work . We   regular   talk   about   all   of   the   tools ;   however ,   the   power   of   storytelling   has   been   especially   well   received ,   to   provide   insight   into   how   individuals   work   and   the   impact   of   change   on   their   daily   lives . Participants   have   also   commented ,   saying   that   they   appreciate   somebody   “ listening   to   me ” ;   to   open   them   up   about   their   experiences   and   how   solutions   can   be   achieved   for   a   common   goal / vision .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge   &   Selection For   my   assessment ,   I   have   chosen   storytelling   as   a   method   of   working   through   a   business   concept   I   am   currently   setting   up .     The   business   concept   that   I   am   developing   is   around   business   transformation ;   where   organisation ’s   struggle   to   conceptualise ,   develop   and   execute   their   business   transformation   agenda .     Business   transformation   encapsulates   an   organisation   needing   to   pivot   or   tact   to   a   new   business   model   that   makes   them   current   or   identifies   a   market   need .     Storytelling   enables   me   to   understand   stakeholders ’   needs ,   wants   and   desires ,   to   create   urgency   around   an   organisation ’s   change   agenda .     All   too   often ,   organisation ’s   have   a   disconnect   between   the   Executive ’s   vision   of   a   future   state   and   the   stakeholders   that   execute   on   their   vision .     As   a   change   management   consultant ,   I   have   heard   many   times   that   somebody   or   a   group   of   people   “ just   do n’t   get   it ” ;   leading   to   frustration   for   the   Executive   and   the   stakeholders   delivering .     Using   my   unique   view   of   the   Executives   and   stakeholders   through   changing   their   business   model ,   I   am   able   to   understand   the   frustrations   of   both   parties   to   identify   a   solution   that   will   deliver   a   quality   result   for   all ;   ensuring   organisation ’s   are   able   to   make   truly   great   transformational   opportunities   come   to   life . Application A   recent   engagement   with   an   organisation   trying   to   implement   a   new   Enterprise   Reporting   Program   ( ERP )   revealed   an   opportunity   to   discover   a   solution   that   would   assist   that   organisation   ( and   many   others   in   a   similar   situation )   share   their   vision ,   to   execute   the   business   need   for   the   ERP .     The   Executive   were   completely   on-­‐board   with   the   concept   of   introducing   the   ERP ;   however ,   the   people   using   the   systems   were   change   fatigued ,   weary   of   another   change   project ,   lacked   faith   and   confidence   in   the   Executive ’s   vision ,   and   were   time   poor   with   all   of   their   “ business   as   usual ”   activities   to   maintain   continuity   for   the   business ’   survival .     All   stakeholders   had   a   legitimate   reason   for   their   perceptions   and   lacked   a   common   solution   and   effort   that   would   direct   and   energise   the   organisation   to   adopt   the   new   ERP .     Whilst   engaged   as   a   consultant ,   I   was   able   to   assist   them   through   the   trials   and   tribulations   for   a   successful   implementation ;   however ,   the   organisation   lacked   a   common   solution / tool   to   collect ,   storage   and   report   on   the   transformation   effort .     My   business   concept   is   to   bring   all   of   the   stakeholders   together   in   one   common   tool ,   to   track   their   progress   and   understand   where   effort   needed   to   be   placed   to   deal   with   the   complexities   of   the   resistance   to   change . Insight   &   Approach Having   shared   this   experience   and   shared   the   story   with   others   in   a   similar   field ,   there   is   a   growing   need   to   develop   a   business   transformation   tool   that   can   provide   a   complete   overview   of   the   business   transformation   journey   for   organisations .     Professionals   have   connected   with   the   story   that   I   have   shared   with   them ,   citing   they   have   similar   issues   with   their   transformation   efforts   and   are   continually   frustrated   at   the   lack   of   commitment   to   a   single   goal / vision . There   is   excitement   around   my   business   concept ,   as   the   story   I   was   able   to   tell   about   my   concept   rang   true   for   practitioners   in   similar   fields   and   there   is   a   belief   that   this   is   a   universal   issue ;   not   just   isolated   cases . This   is   an   introductory   insight   into   Design   Thinking   for   me ;   however ,   what   I   have   been   able   to   understand   is   that   there   is   great   application   in   having   other   people   understand   the   issue   and   to   rally   behind   a   solution   that   will   work   for   all . I   have   now   become   a   passionate   advocate   for   Designed   Thinking ,   introducing   the   concept   and   tools   to   all   that   I   come   across ;   as   the   application   has   the   ability   to   assist   people   connect   through   a   common   medium .     This   has   engendered   insight   into   another   methodology ,   which   is   now   being   widely   used   in   the   consulting   practice   where   I   work . We   regular   talk   about   all   of   the   tools ;   however ,   the   power   of   storytelling   has   been   especially   well   received ,   to   provide   insight   into   how   individuals   work   and   the   impact   of   change   on   their   daily   lives . Participants   have   also   commented ,   saying   that   they   appreciate   somebody   “ listening   to   me ” ;   to   open   them   up   about   their   experiences   and   how   solutions   can   be   achieved   for   a   common   goal / vision . ### Output:

21150

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Report Discretization is a common process used in data mining applications that transforms quantitative data into qualitative data . Different methods have been proposed in order to achieve this process . The stand stone in the discretization algorithm is to find potential cut - points which split continuous range values into nominal values . So the discretization methods vary according to how to find these cut - points . Entropy - based method is one of discretization methods however using information entropy measure . This is our data : Firstly , we need to find entropy for classe Second , find entropy for estadoCivil and calculate information gain Then , find entropy for naconalidade and calculate information gain And finally find entropy for altura and calculate information gain So , according to my calculation , i m gon na pick naconalidade

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Report Discretization is a common process used in data mining applications that transforms quantitative data into qualitative data . Different methods have been proposed in order to achieve this process . The stand stone in the discretization algorithm is to find potential cut - points which split continuous range values into nominal values . So the discretization methods vary according to how to find these cut - points . Entropy - based method is one of discretization methods however using information entropy measure . This is our data : Firstly , we need to find entropy for classe Second , find entropy for estadoCivil and calculate information gain Then , find entropy for naconalidade and calculate information gain And finally find entropy for altura and calculate information gain So , according to my calculation , i m gon na pick naconalidade ### Output:

20325

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Learning Launch Challenge I am a member in a customer Service Company and our challenge was to find why our clients do not use chairs and prefer to stand . Our main goal was to make our clients comfortable while they are using our services in order to increase our overall sales and make a loyal group of customers . The project scope includes mainly the marketing department and some stakeholders from the company . The project timeline was ten business days ; we wanted to understand the customer journey to gain new insights , and we found that most of our clients did not use our chairs and prefer to stand while they are talking to our customer service person . Selection Our team has gone through several design thinking tools , and we decided to use the learning launch tool because it will give us quick and great feedback of our ideas and prototypes . Application First , we focused on understanding our customers Journey through deep observation , interviewing and brainstorming ; we tried to identify all the stages they engage with , the pain points in each stage , their customer expectations and different channels or devices they used . Then we found that our clients decided to stand instead of setting because there was a problem in the chairs design that was not comfortable ( chairs with tall legs and no armrest or backrest ) and the distribution of the chairs in the place . There was no good space for people to move as the chairs was inline and in rows , when the place is busy our customers find it difficult to move so they prefer to stand and that was frustrating . Then , we decided to redesign our chairs and redistribute it in a very comfortable way that allow our customers to move freely and easily and to make the place accessible also we planned to provide multiple channels for contact and giving feedback . Finally , we used our first learning launch , we used the new designs that were comfortable and redistribute it to give more freedom and space , we observed our customers and interviewed them and we also used surveys to get feedback . Insight By applying the learning launch tool , we tested our new design and our assumptions . The result was great ; our team gains new knowledge from all design thinking activities , tools like observing and interviewing also getting feedback , and our customers was satisfied with the new design . Moving forward , our team will review all the feedback and continue to use other design thinking tools and incorporate it into future launch designs . Approach The learning launch is the appropriate tool for our challenge . In a customer service business we need a quick and fast feedback so learning launch tool helped us so much . Future launch designs will reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Learning Launch Challenge I am a member in a customer Service Company and our challenge was to find why our clients do not use chairs and prefer to stand . Our main goal was to make our clients comfortable while they are using our services in order to increase our overall sales and make a loyal group of customers . The project scope includes mainly the marketing department and some stakeholders from the company . The project timeline was ten business days ; we wanted to understand the customer journey to gain new insights , and we found that most of our clients did not use our chairs and prefer to stand while they are talking to our customer service person . Selection Our team has gone through several design thinking tools , and we decided to use the learning launch tool because it will give us quick and great feedback of our ideas and prototypes . Application First , we focused on understanding our customers Journey through deep observation , interviewing and brainstorming ; we tried to identify all the stages they engage with , the pain points in each stage , their customer expectations and different channels or devices they used . Then we found that our clients decided to stand instead of setting because there was a problem in the chairs design that was not comfortable ( chairs with tall legs and no armrest or backrest ) and the distribution of the chairs in the place . There was no good space for people to move as the chairs was inline and in rows , when the place is busy our customers find it difficult to move so they prefer to stand and that was frustrating . Then , we decided to redesign our chairs and redistribute it in a very comfortable way that allow our customers to move freely and easily and to make the place accessible also we planned to provide multiple channels for contact and giving feedback . Finally , we used our first learning launch , we used the new designs that were comfortable and redistribute it to give more freedom and space , we observed our customers and interviewed them and we also used surveys to get feedback . Insight By applying the learning launch tool , we tested our new design and our assumptions . The result was great ; our team gains new knowledge from all design thinking activities , tools like observing and interviewing also getting feedback , and our customers was satisfied with the new design . Moving forward , our team will review all the feedback and continue to use other design thinking tools and incorporate it into future launch designs . Approach The learning launch is the appropriate tool for our challenge . In a customer service business we need a quick and fast feedback so learning launch tool helped us so much . Future launch designs will reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout . ### Output:

20874

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

1 . Challenge : Describe your challenge , including all relevant information : I am a hardcore Sales professional and have spent more than 14 yrs . doing sales in IT products . The industry that I belong to is very practical as we work on small margins . My job involves working with core technical team , sales professionals , partners , vendors , credit team etc . The major challenge in my job is listed below a ) Providing customized solutions basis end customer expectation without meeting them / knowing them b ) Ensure my technical team delivers on the service once the deal is agreed c ) Connect with partners on regular basis and make them aware of new IT products which can help the end customers d ) Negotiating with vendors & partners on the credit part so that timely payment is received 2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . We work on multiple deals every quarter hence I chose storytelling to motivate my team I would like to share a story here is we were working on a deal size 2.40 Crore and the partner confirmed to release the payment for the IT services taken from us Within the 30 days of delivery . The deal that was about to close in 30 days was extended up to 365 days and the partner did not release the payment stating the end customer has not released the payment . Eventually the payment got stuck and then we did our homework we realized that every deal we need to do strategies well and work on our communication as well as co - ordination when dealing with partner 3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . I would like to share an instance about my storytelling session with the team . While discussing a successful deal where the hurdles were less my team members reaction would be very enthusiastic and happy also they would be extremely motivated . While discussing deals that failed miserably most my Area Sales Managers would have showcase variety of emotions like anxiety , fear .One of my female team member failed a deal and she started sobbing when I spoke to her she shared her fear of losing job on account of failed deal . I sat with her along with the team leader and explained her entire sales deal step by step and she mentioned that in order to complete her quarterly target she overcommitted without checking the credit of the partner 4 . Insight & Approach : The probing session with her helped me to gain insight on the core issue with my female team member was that If she lost the job she would face challenges along with her family as she was the sole earning member of the job . I narrated my story of struggle where I made a similar mistake and how my supervisor took care of me by aligning a buddy / mentor to me . She immideately agreed for the mentor alignment and was happy to get on field again Once again I used her story in one of my storytelling session with the team and they not only appreciated her courage but also supported her in all her future deals This course has made me look at this tool with a new perspective i.e. to relate your stories with real life instances and share it with the team as it helps to bond your team as well

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: 1 . Challenge : Describe your challenge , including all relevant information : I am a hardcore Sales professional and have spent more than 14 yrs . doing sales in IT products . The industry that I belong to is very practical as we work on small margins . My job involves working with core technical team , sales professionals , partners , vendors , credit team etc . The major challenge in my job is listed below a ) Providing customized solutions basis end customer expectation without meeting them / knowing them b ) Ensure my technical team delivers on the service once the deal is agreed c ) Connect with partners on regular basis and make them aware of new IT products which can help the end customers d ) Negotiating with vendors & partners on the credit part so that timely payment is received 2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . We work on multiple deals every quarter hence I chose storytelling to motivate my team I would like to share a story here is we were working on a deal size 2.40 Crore and the partner confirmed to release the payment for the IT services taken from us Within the 30 days of delivery . The deal that was about to close in 30 days was extended up to 365 days and the partner did not release the payment stating the end customer has not released the payment . Eventually the payment got stuck and then we did our homework we realized that every deal we need to do strategies well and work on our communication as well as co - ordination when dealing with partner 3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . I would like to share an instance about my storytelling session with the team . While discussing a successful deal where the hurdles were less my team members reaction would be very enthusiastic and happy also they would be extremely motivated . While discussing deals that failed miserably most my Area Sales Managers would have showcase variety of emotions like anxiety , fear .One of my female team member failed a deal and she started sobbing when I spoke to her she shared her fear of losing job on account of failed deal . I sat with her along with the team leader and explained her entire sales deal step by step and she mentioned that in order to complete her quarterly target she overcommitted without checking the credit of the partner 4 . Insight & Approach : The probing session with her helped me to gain insight on the core issue with my female team member was that If she lost the job she would face challenges along with her family as she was the sole earning member of the job . I narrated my story of struggle where I made a similar mistake and how my supervisor took care of me by aligning a buddy / mentor to me . She immideately agreed for the mentor alignment and was happy to get on field again Once again I used her story in one of my storytelling session with the team and they not only appreciated her courage but also supported her in all her future deals This course has made me look at this tool with a new perspective i.e. to relate your stories with real life instances and share it with the team as it helps to bond your team as well ### Output:

11868

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : I work at Moqqua ( parent company , CaddCentre Thane ) . Those of you who do n’t know , Moqqua is a mobile wallet payment application which focuses on attracting customers to pay through mobile and reduce the use of paper currency . One of the top investors of Moqqua is Dyad Leadership , a Chinese company . So , more often than not , representatives from China and Japan visit Moqqua in India for business purposes . While a majority of them are familiar with English language , sometimes the accent becomes a barrier for both the parties and this poses a big challenge for both the company ’s representatives . Selection : So , to tackle this situation , we used Visualization tool . As Angela Myer , an experienced designer , said in her video about visualization that whether we are aware or not , visualization is a core component of the way we communicate . It is actually a way of cultivating that side of brain which brings out the creativity present inside us . Visualization is anything from the things we write on a chalkboard or a whiteboard , to the images that we create in a PowerPoint presentation , to photography , video . We selected this tool as we believed it will fill the communication gap with the foreigners and will help to better understand the context of the meetings . Application : Recently , during this ongoing corona pandemic , we held a meeting with Chinese representatives about our move to provide Moqqua UPI scan code from large entities to the smallest of vendors across whole India . We showed this through the help of pictures and videos of small stall owners in the remote villages , exchanging paper currency with customer , which can increase this pandemic and how Moqqua can bring a change in reducing it by introducing scan code to the vendors . The videos and pictures really helped the Chinese people for a better understanding and in depth knowledge . And thus , a successful meeting . Insight : Well , visualization tool changed our perception about having a meeting and brainstorming . People in a meeting brainstorm for ideas , but it wo n’t be a meaningful session if the parties involved lack the complete knowledge of the context of the meeting , for example , in this situation , they should have empathy for the people endangering their lives in villages because they have no other alternative . This could have been made possible only through Visualizing the situation through photos and videos . Thus , Visualization plays a major role in any type of design thinking . Approach : The next time , probably , we will use the visualization tool itself because in our situation , there is a communication gap and accent issue . And thus , visualization tool for business might be the best way to communicate ideas .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : I work at Moqqua ( parent company , CaddCentre Thane ) . Those of you who do n’t know , Moqqua is a mobile wallet payment application which focuses on attracting customers to pay through mobile and reduce the use of paper currency . One of the top investors of Moqqua is Dyad Leadership , a Chinese company . So , more often than not , representatives from China and Japan visit Moqqua in India for business purposes . While a majority of them are familiar with English language , sometimes the accent becomes a barrier for both the parties and this poses a big challenge for both the company ’s representatives . Selection : So , to tackle this situation , we used Visualization tool . As Angela Myer , an experienced designer , said in her video about visualization that whether we are aware or not , visualization is a core component of the way we communicate . It is actually a way of cultivating that side of brain which brings out the creativity present inside us . Visualization is anything from the things we write on a chalkboard or a whiteboard , to the images that we create in a PowerPoint presentation , to photography , video . We selected this tool as we believed it will fill the communication gap with the foreigners and will help to better understand the context of the meetings . Application : Recently , during this ongoing corona pandemic , we held a meeting with Chinese representatives about our move to provide Moqqua UPI scan code from large entities to the smallest of vendors across whole India . We showed this through the help of pictures and videos of small stall owners in the remote villages , exchanging paper currency with customer , which can increase this pandemic and how Moqqua can bring a change in reducing it by introducing scan code to the vendors . The videos and pictures really helped the Chinese people for a better understanding and in depth knowledge . And thus , a successful meeting . Insight : Well , visualization tool changed our perception about having a meeting and brainstorming . People in a meeting brainstorm for ideas , but it wo n’t be a meaningful session if the parties involved lack the complete knowledge of the context of the meeting , for example , in this situation , they should have empathy for the people endangering their lives in villages because they have no other alternative . This could have been made possible only through Visualizing the situation through photos and videos . Thus , Visualization plays a major role in any type of design thinking . Approach : The next time , probably , we will use the visualization tool itself because in our situation , there is a communication gap and accent issue . And thus , visualization tool for business might be the best way to communicate ideas . ### Output:

11570

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization Talaat Mohmmed Challenge and Selection As noted during the course , “ visualization uses imagery to make abstract ideas more concrete and public . ” During the innovation process , it ’s easy when explaining an idea like a crowdsourcing platform to colleagues for it to take shape in various divergent ways in their heads . Though divergence is often helpful during the ideation phase of the innovation process , it sometimes is necessary to be able to be able to achieve a mental match , and the visualization is most effective in doing so . An idea can only move beyond the conceptualization stage , only when consensus is reached . I tend to use visualization during every stage of the design thinking process . As you move throughout the process , the visuals mature and a concept become less abstract , kind of like an image becoming less pixelated . Application During a recent design sprint , throughout the problem - framing and ideation phases , my colleagues and I thought we had narrowed down who was the end user was for a crowdsourcing application for the humanitarian sector . We were being tasked to solve why local and indigenous knowledge of eco - system based early warning indicators of floods are not integrated into disaster risk reduction programming , despite the awareness that they work . Several problem trees led us to the root cause of the problem , which was that humanitarian aid workers lacked the documentation and validation of insights from local knowledge holders on utilizing nature - based indicators for flood prediction . Insight and Approach Only by drawing out a diagram connecting the information providers ( indigenous and local communities of natural hazard prone areas ) to disaster risk reduction practitioners ( humanitarian aid workers ) , we realized that a major and obvious component of our solution was missing and that we indeed had two end users . We were focusing all our energies on developing the data collection tool but neglected to think the method through which crowdsourced information would be housed and could easily accessed by humanitarian workers to “ co - design ” their programs . This course reinforced my belief that visualization is one of the most helpful and crucial tools to use for design thinking . I have a background in international development and humanitarianism , and always firmly believed that programs should be designed with and for affected populations . Design thinking provides the structure , tools , and frameworks to be able to do just that .

EMAIL: ID_NUM: NAME_STUDENT: Talaat Mohmmed PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization Talaat Mohmmed Challenge and Selection As noted during the course , “ visualization uses imagery to make abstract ideas more concrete and public . ” During the innovation process , it ’s easy when explaining an idea like a crowdsourcing platform to colleagues for it to take shape in various divergent ways in their heads . Though divergence is often helpful during the ideation phase of the innovation process , it sometimes is necessary to be able to be able to achieve a mental match , and the visualization is most effective in doing so . An idea can only move beyond the conceptualization stage , only when consensus is reached . I tend to use visualization during every stage of the design thinking process . As you move throughout the process , the visuals mature and a concept become less abstract , kind of like an image becoming less pixelated . Application During a recent design sprint , throughout the problem - framing and ideation phases , my colleagues and I thought we had narrowed down who was the end user was for a crowdsourcing application for the humanitarian sector . We were being tasked to solve why local and indigenous knowledge of eco - system based early warning indicators of floods are not integrated into disaster risk reduction programming , despite the awareness that they work . Several problem trees led us to the root cause of the problem , which was that humanitarian aid workers lacked the documentation and validation of insights from local knowledge holders on utilizing nature - based indicators for flood prediction . Insight and Approach Only by drawing out a diagram connecting the information providers ( indigenous and local communities of natural hazard prone areas ) to disaster risk reduction practitioners ( humanitarian aid workers ) , we realized that a major and obvious component of our solution was missing and that we indeed had two end users . We were focusing all our energies on developing the data collection tool but neglected to think the method through which crowdsourced information would be housed and could easily accessed by humanitarian workers to “ co - design ” their programs . This course reinforced my belief that visualization is one of the most helpful and crucial tools to use for design thinking . I have a background in international development and humanitarianism , and always firmly believed that programs should be designed with and for affected populations . Design thinking provides the structure , tools , and frameworks to be able to do just that . ### Output:

5634

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Using Visualization to rethink the login process Design Thinking for Innovation – Bas Klaas Challenge What is the point in providing great online banking tools , when the customer does n’t log in ? In my company , a large bank , we encountered the problem that a large part of our customers did n’t want to login online to use our banking tools . Instead they went to our brick local branches , in far larger numbers than our competitors . That was a big problem , because the costs of the physical banking activities at the local branch are far greater than the costs of online banking activities , thus creating a large competitive disadvantage . In the past there had been efforts to optimize the login process . In the end this resulted in a better technical login , but not an improvement in numbers of new customers that login . Our challenge was described as : “ improve the login process so customers who now go to the local branch , use our online banking tools instead ” . Selection How could we stay away from the trap of only marginally improving the login ? We decided to use Visualization . This would help us to get to the core problem and come up with more creative ideas . We could then combine the insights and really leap forward . Another major reason to use Visualization was to get all team members aligned : we wanted to prevent that in an early stage ideas where shot down because they were deemed technically too challenging . Visualization helps to create a shared starting point for idea generation , and enforces the notion that we all are going to work together to create the best possible solution . Application We used Visualization in two ways : in presenting the information that we gathered as a starting point and to visualize possible solutions . In gathering information , we asked team members for inspirational examples they knew of login processes . We printed these examples and pinned them on the walls . We also interviewed and made videos of customers who visited our local offices , and asked them what they liked about their visit ( we never mentioned our online channels ) . We showed highlights of these video ’s to the team and visualized key remarks . We also made prints of the current login screens , to show what customers encounter when they login . We then asked the team members to draw what our customer encounters both physically and mentally when trying to login . That provided powerful insights in which areas we needed to improve . In a session with all team members , we went through all the input on the wall and let everyone identify possible improvements and opportunities . These were written on post - its , and grouped into key findings . We visualized the key findings to ensure that everyone had the same understanding of the key finding and to make communication easier . Every team member then identified the most important findings by placing stickers on them . That gave everyone an insight in what the group thought was most important . In visualizing the solution we split up our team members in small groups and asked them to visualize their customer journey on paper . To help them , we prepared outlines of a computer and mobile screen which they could use to fill in . When all groups had finished this exercise , we pinned the papers on walls and focused our discussion on the unique elements . That led for example to an interesting idea : add the local bank employees picture in the login screen , because our customers value the familiarity of the local employee . We then let the groups merge the different customer journeys into one , which we then prototyped . Insight I discovered that process of sharing all information visually , and presenting the shared insights visually is really effective to get everyone on the same page and get everyone involved in the process . It has the strong benefit that after the sessions , there really is a shared understanding and drive to realize the solution together . When I was just using words and group discussions without visualizations , often it appeared that everyone was on the same page but after a few days I realized that was not the case . Another insight I had was the importance of regularly summarizing visually , for instance summarize the key findings . That really helped to ensure that everyone was still on board and also eliminate any miscommunications that occurred when discussing together . Approach While the approach was successful , I believe that it would have been better to let participants comment on their inspirational examples instead of just putting the examples on a wall . Often it was one detail of the example that they found interesting , and that was lost when we printed the example . Therefore the examples were barely used and referenced in visualizing the solution . I ’ve also learned that it is really important not to focus too soon at the possible solution that was presented by the visualizations , but also take note of the implications of the presented solution . For instance , we should have broadened our visualization , and also interview the already digital customers and visualize their needs . Then we would have taken the effects of the change on our already online customers into account . So , while visualization is a very useful and powerful tool to help achieve a shared outcome , next time I will make sure that the scope of the project is clearly defined and includes all relevant stakeholders ( in this case including the existing digital customers ) . Then it becomes much easier to define the right scope for the visualization .

EMAIL: ID_NUM: NAME_STUDENT: Bas Klaas PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Using Visualization to rethink the login process Design Thinking for Innovation – Bas Klaas Challenge What is the point in providing great online banking tools , when the customer does n’t log in ? In my company , a large bank , we encountered the problem that a large part of our customers did n’t want to login online to use our banking tools . Instead they went to our brick local branches , in far larger numbers than our competitors . That was a big problem , because the costs of the physical banking activities at the local branch are far greater than the costs of online banking activities , thus creating a large competitive disadvantage . In the past there had been efforts to optimize the login process . In the end this resulted in a better technical login , but not an improvement in numbers of new customers that login . Our challenge was described as : “ improve the login process so customers who now go to the local branch , use our online banking tools instead ” . Selection How could we stay away from the trap of only marginally improving the login ? We decided to use Visualization . This would help us to get to the core problem and come up with more creative ideas . We could then combine the insights and really leap forward . Another major reason to use Visualization was to get all team members aligned : we wanted to prevent that in an early stage ideas where shot down because they were deemed technically too challenging . Visualization helps to create a shared starting point for idea generation , and enforces the notion that we all are going to work together to create the best possible solution . Application We used Visualization in two ways : in presenting the information that we gathered as a starting point and to visualize possible solutions . In gathering information , we asked team members for inspirational examples they knew of login processes . We printed these examples and pinned them on the walls . We also interviewed and made videos of customers who visited our local offices , and asked them what they liked about their visit ( we never mentioned our online channels ) . We showed highlights of these video ’s to the team and visualized key remarks . We also made prints of the current login screens , to show what customers encounter when they login . We then asked the team members to draw what our customer encounters both physically and mentally when trying to login . That provided powerful insights in which areas we needed to improve . In a session with all team members , we went through all the input on the wall and let everyone identify possible improvements and opportunities . These were written on post - its , and grouped into key findings . We visualized the key findings to ensure that everyone had the same understanding of the key finding and to make communication easier . Every team member then identified the most important findings by placing stickers on them . That gave everyone an insight in what the group thought was most important . In visualizing the solution we split up our team members in small groups and asked them to visualize their customer journey on paper . To help them , we prepared outlines of a computer and mobile screen which they could use to fill in . When all groups had finished this exercise , we pinned the papers on walls and focused our discussion on the unique elements . That led for example to an interesting idea : add the local bank employees picture in the login screen , because our customers value the familiarity of the local employee . We then let the groups merge the different customer journeys into one , which we then prototyped . Insight I discovered that process of sharing all information visually , and presenting the shared insights visually is really effective to get everyone on the same page and get everyone involved in the process . It has the strong benefit that after the sessions , there really is a shared understanding and drive to realize the solution together . When I was just using words and group discussions without visualizations , often it appeared that everyone was on the same page but after a few days I realized that was not the case . Another insight I had was the importance of regularly summarizing visually , for instance summarize the key findings . That really helped to ensure that everyone was still on board and also eliminate any miscommunications that occurred when discussing together . Approach While the approach was successful , I believe that it would have been better to let participants comment on their inspirational examples instead of just putting the examples on a wall . Often it was one detail of the example that they found interesting , and that was lost when we printed the example . Therefore the examples were barely used and referenced in visualizing the solution . I ’ve also learned that it is really important not to focus too soon at the possible solution that was presented by the visualizations , but also take note of the implications of the presented solution . For instance , we should have broadened our visualization , and also interview the already digital customers and visualize their needs . Then we would have taken the effects of the change on our already online customers into account . So , while visualization is a very useful and powerful tool to help achieve a shared outcome , next time I will make sure that the scope of the project is clearly defined and includes all relevant stakeholders ( in this case including the existing digital customers ) . Then it becomes much easier to define the right scope for the visualization . ### Output:

7319

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Mind Mapping Challenge & Selection As a member of my organization ’s quality department , our challenge is to improve the delivery process of our products & services in order to increase customer satisfaction and minimize waste of energy and time . The project includes stakeholders from the production department as well as IT department . We will focus on key problems within the existent process and possible improvements . Mind mapping is a powerful tool to find criteria on which our design should be based . It 's used to look for patterns and insights , that lead to more creative solutions . It shows which concept are more important , which ones are related to each other in a visual way . It ’s a representation of customers minds . Application By the start of the year . We have introduced a new quality process which suggest to our clients to make a visit to us by the end of each project or product release , in order to discus and share ideas about any possible improvements or problems encountered during the production phase and collect positive feedback and good points to retain about work done . During the first year we had around twenty projects done and sixteen client visits . Each visit took half a day on a conference room , we start by a presentation of the project to the client stakeholders and other teams , describing all parts of work within a timeline . After that , we distribute pens and sticky notes to all participants including client representatives and members of other teams . We make each one of them write down the best element in his point of view about the work and in other hand the worst . Before we start sharing , we give them about ten minutes to review their own sticky notes . After a coffee break , we collect all sticky notes for reviews and group them into themed clusters on the board . We start by clustering the good point then the worst . As a result , we have two types of clusters ( the good things and the bad things ) . Now comes the big payoff . Identifying the insights that each cluster reveals . After doing so , we make a summary of our insights including good and bad points . At the end of the meeting we took a photo together and share summary as a document . By the end of the year , we collect all documents and group them to merge all results gathered during the workshops of the year . After merging clusters , we draw relations between them in a visual way which make understanding links more easy . Insight & Approach By applying mind mapping tool , our team identified two types of criteria for our design choice , the first type is things that must be taken to improve the process and the second is things to avoid as most as possible on the next projects . The more important criteria gathered are the agility , transparency and adaptability of the process . Applying those conclusions to our design thinking process helped us to rethink our workflow in a innovative way .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Mind Mapping Challenge & Selection As a member of my organization ’s quality department , our challenge is to improve the delivery process of our products & services in order to increase customer satisfaction and minimize waste of energy and time . The project includes stakeholders from the production department as well as IT department . We will focus on key problems within the existent process and possible improvements . Mind mapping is a powerful tool to find criteria on which our design should be based . It 's used to look for patterns and insights , that lead to more creative solutions . It shows which concept are more important , which ones are related to each other in a visual way . It ’s a representation of customers minds . Application By the start of the year . We have introduced a new quality process which suggest to our clients to make a visit to us by the end of each project or product release , in order to discus and share ideas about any possible improvements or problems encountered during the production phase and collect positive feedback and good points to retain about work done . During the first year we had around twenty projects done and sixteen client visits . Each visit took half a day on a conference room , we start by a presentation of the project to the client stakeholders and other teams , describing all parts of work within a timeline . After that , we distribute pens and sticky notes to all participants including client representatives and members of other teams . We make each one of them write down the best element in his point of view about the work and in other hand the worst . Before we start sharing , we give them about ten minutes to review their own sticky notes . After a coffee break , we collect all sticky notes for reviews and group them into themed clusters on the board . We start by clustering the good point then the worst . As a result , we have two types of clusters ( the good things and the bad things ) . Now comes the big payoff . Identifying the insights that each cluster reveals . After doing so , we make a summary of our insights including good and bad points . At the end of the meeting we took a photo together and share summary as a document . By the end of the year , we collect all documents and group them to merge all results gathered during the workshops of the year . After merging clusters , we draw relations between them in a visual way which make understanding links more easy . Insight & Approach By applying mind mapping tool , our team identified two types of criteria for our design choice , the first type is things that must be taken to improve the process and the second is things to avoid as most as possible on the next projects . The more important criteria gathered are the agility , transparency and adaptability of the process . Applying those conclusions to our design thinking process helped us to rethink our workflow in a innovative way . ### Output:

17086

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Select one of the four design thinking tools presented in the course ( listed below ) that you are interested in applying to a challenge of your choice . My design thinking too : Storytelling 1 . I challenged myself to give a very effective presentation on one of my courses that is idea development . I wanted the audience to listen and absorb all what I am to covey . The presentation lasted about only 2.5 minutes and that was a very enormous task itself . My instructor chooses and expresses her appreciation very wisely so I had to keep that in mind as well . 2 . I have been giving presentations for a very long time now , the school presentations , the university ones and the thing here is that not only was I just giving the presentations I have of course also received many over these years . I always wondered why people fall asleep during presentations or why are n’t they interested in listening what the other person is saying . And now I have finally realized what was missing and that is the art of storytelling . So then I challenged myself to pitch my presentation in a brief time but applying the art of storytelling to it . And not to mention that it turned out pretty well . 3 . Now I have finally realized what was missing and that is the art of storytelling . So then I challenged myself to pitch my presentation in a brief time but applying the art of storytelling to it . And not to mention that it turned out pretty well . I was able to pitch my presentation effectively and even 2.5 minutes seemed like more than ample time . 4 . I followed a proper method , where I empathized with the audiences , I defined their needs , ideated my way of thinking towards it , tested a test presentation on one of my sibling and many friends and then finally when I thought that it was perfect I gave it to my instructor . I do n’t know yet if it turned pretty well in her view but for me it was the best one I have given so far . 5 . So for the next time I am definitely not forgetting the art of storytelling , moreover , I would like to speak a little slower . Because the audience might have missed a word or two I said so next time I do n’t want to even leave that margin .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Select one of the four design thinking tools presented in the course ( listed below ) that you are interested in applying to a challenge of your choice . My design thinking too : Storytelling 1 . I challenged myself to give a very effective presentation on one of my courses that is idea development . I wanted the audience to listen and absorb all what I am to covey . The presentation lasted about only 2.5 minutes and that was a very enormous task itself . My instructor chooses and expresses her appreciation very wisely so I had to keep that in mind as well . 2 . I have been giving presentations for a very long time now , the school presentations , the university ones and the thing here is that not only was I just giving the presentations I have of course also received many over these years . I always wondered why people fall asleep during presentations or why are n’t they interested in listening what the other person is saying . And now I have finally realized what was missing and that is the art of storytelling . So then I challenged myself to pitch my presentation in a brief time but applying the art of storytelling to it . And not to mention that it turned out pretty well . 3 . Now I have finally realized what was missing and that is the art of storytelling . So then I challenged myself to pitch my presentation in a brief time but applying the art of storytelling to it . And not to mention that it turned out pretty well . I was able to pitch my presentation effectively and even 2.5 minutes seemed like more than ample time . 4 . I followed a proper method , where I empathized with the audiences , I defined their needs , ideated my way of thinking towards it , tested a test presentation on one of my sibling and many friends and then finally when I thought that it was perfect I gave it to my instructor . I do n’t know yet if it turned pretty well in her view but for me it was the best one I have given so far . 5 . So for the next time I am definitely not forgetting the art of storytelling , moreover , I would like to speak a little slower . Because the audience might have missed a word or two I said so next time I do n’t want to even leave that margin . ### Output:

11359

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling Challenge and Selection Storrytelling is needed in my daily activities . When i meet my new friends we share our story through storytelling . In my campuss we share story each other among i , my friends , lecturer or for our assignmnent . This storytelling is not easy because we should chose what we should to talk and not . Application I have a story when i am storytelling in my senior high school . I telling my friends in front of classroom about cinderella story . Cinderella is a beautifful princess , she has a bad step mom and step daughter . She always cry because of her step mother and daughter . Someday the prince show the dance party , cinnderella can not come because of her mother but the fairy help cinderella to come . The terms is cinderella should go home before 12 clock at night . In the party the prince invite cinderella to dance with him and cinderella accepted . The step daughter of cinderella is angry and run to cinderella , but cinderella run and the shoes is broken but cinderella still run out from the party . Insight and approach When i tell that story my friends is think that whenever we bad to others than the bad things willl be back to us .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling Challenge and Selection Storrytelling is needed in my daily activities . When i meet my new friends we share our story through storytelling . In my campuss we share story each other among i , my friends , lecturer or for our assignmnent . This storytelling is not easy because we should chose what we should to talk and not . Application I have a story when i am storytelling in my senior high school . I telling my friends in front of classroom about cinderella story . Cinderella is a beautifful princess , she has a bad step mom and step daughter . She always cry because of her step mother and daughter . Someday the prince show the dance party , cinnderella can not come because of her mother but the fairy help cinderella to come . The terms is cinderella should go home before 12 clock at night . In the party the prince invite cinderella to dance with him and cinderella accepted . The step daughter of cinderella is angry and run to cinderella , but cinderella run and the shoes is broken but cinderella still run out from the party . Insight and approach When i tell that story my friends is think that whenever we bad to others than the bad things willl be back to us . ### Output:

21783

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . � � � � � � � � � � � � – � � � � � � � � � � � � � Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . � � � � � � � � � � � � – � � � � � � � � � � � � � Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work . ### Output:

20159

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Learning Launch Challenge Iam Post graduate Business Design Student and my / our challenge is to prepare a product which is Compact Earphone Case which will store earphones neatly after use without messing wires . Generally wired Earphones when kept in pocket , bag or case get messed and wires get knots . It makes person to again unfold them for the next use which consumes time and leads to frustration sometimes . The project is limited to internal resources i.e budget and time . We have around 45 days of time to work on the project . We were supposed to prepare the product . Selection Our team tried other Design tools / activities , so after trying several design tools we decided to use learning launch tool . Learning launch is small experiment that tests your new idea in the real marketplace . It is to do experiments that are fast ad cheap . Application For our first learning launch , we focused on the execution of our product . We identified the key assumption and worked upon them . We focused on the value creation of the product and not just only creating something new . We studied the execution , dependability and scalability of product . For the next learning launch , we prioritized the key assumptions we got from the stakeholders and then designed test for the key assumptions . We again did the product survey among the students and recorded their responses regarding product improvement and product costing . Insights After applying the learning launch tool our group analysed the responses from the stakeholder and started working on the product improvement . We identified the key assumptions to focus upon and work closely on that part with stakeholders . These insights from the stakeholders were really helpful to understand what they want from the product . Approach After going through several design thinking activities / tools and at this stage in the timeline , we found the learning launch is the most appropriate tool for us . Our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect the insights gained , progress made and come out with the final product ready to launch in market .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Learning Launch Challenge Iam Post graduate Business Design Student and my / our challenge is to prepare a product which is Compact Earphone Case which will store earphones neatly after use without messing wires . Generally wired Earphones when kept in pocket , bag or case get messed and wires get knots . It makes person to again unfold them for the next use which consumes time and leads to frustration sometimes . The project is limited to internal resources i.e budget and time . We have around 45 days of time to work on the project . We were supposed to prepare the product . Selection Our team tried other Design tools / activities , so after trying several design tools we decided to use learning launch tool . Learning launch is small experiment that tests your new idea in the real marketplace . It is to do experiments that are fast ad cheap . Application For our first learning launch , we focused on the execution of our product . We identified the key assumption and worked upon them . We focused on the value creation of the product and not just only creating something new . We studied the execution , dependability and scalability of product . For the next learning launch , we prioritized the key assumptions we got from the stakeholders and then designed test for the key assumptions . We again did the product survey among the students and recorded their responses regarding product improvement and product costing . Insights After applying the learning launch tool our group analysed the responses from the stakeholder and started working on the product improvement . We identified the key assumptions to focus upon and work closely on that part with stakeholders . These insights from the stakeholders were really helpful to understand what they want from the product . Approach After going through several design thinking activities / tools and at this stage in the timeline , we found the learning launch is the most appropriate tool for us . Our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect the insights gained , progress made and come out with the final product ready to launch in market . ### Output:

11407

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

GLOBAL WARMING Global warming is the ongoing rise of the average temperature of the Earth 's climate system . It is a major aspect of climate change which , in addition to rising global surface temperatures , also includes its effects , such as changes in precipitation . While there have been prehistoric periods of global warming , observed changes since the mid-20th century have been unprecedented in rate and scale . Observed temperature from NASA vs the 1850–1900 average as a pre - industrial baseline . The primary driver for increased global temperatures in the industrial era is human activity , with natural forces adding variability . The Intergovernmental Panel on Climate Change ( IPCC ) concluded that " human influence on climate has been the dominant cause of observed warming since the mid-20th century " . These findings have been recognized by the national science academies of major nations and are not disputed by any scientific body of national or international standing . The largest human influence has been the emission of greenhouse gases , with over 90 % of the impact from carbon dioxide and methane . Fossil fuel burning is the principal source of these gases , with agricultural emissions and deforestation also playing significant roles . Climate sensitivity to these gases is affected by feedbacks , such as loss of snow cover , increased water vapour , and melting permafrost . Land surfaces are heating faster than the ocean surface , leading to heat waves , wildfires , and the expansion of deserts . Increasing atmospheric energy and rates of evaporation are causing more intense storms and weather extremes , damaging infrastructure and agriculture . Surface temperature increases are greatest in the Arctic and have contributed to the retreat of glaciers , permafrost , and sea ice . Environmental impacts include the extinction or relocation of many species as their ecosystems change , most immediately in coral reefs , mountains , and the Arctic . Surface temperatures would stabilize and decline a little if emissions were cut off , but other impacts will continue for centuries , including rising sea levels from melting ice sheets , rising ocean temperatures , and ocean acidification from elevated levels of carbon dioxide .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: GLOBAL WARMING Global warming is the ongoing rise of the average temperature of the Earth 's climate system . It is a major aspect of climate change which , in addition to rising global surface temperatures , also includes its effects , such as changes in precipitation . While there have been prehistoric periods of global warming , observed changes since the mid-20th century have been unprecedented in rate and scale . Observed temperature from NASA vs the 1850–1900 average as a pre - industrial baseline . The primary driver for increased global temperatures in the industrial era is human activity , with natural forces adding variability . The Intergovernmental Panel on Climate Change ( IPCC ) concluded that " human influence on climate has been the dominant cause of observed warming since the mid-20th century " . These findings have been recognized by the national science academies of major nations and are not disputed by any scientific body of national or international standing . The largest human influence has been the emission of greenhouse gases , with over 90 % of the impact from carbon dioxide and methane . Fossil fuel burning is the principal source of these gases , with agricultural emissions and deforestation also playing significant roles . Climate sensitivity to these gases is affected by feedbacks , such as loss of snow cover , increased water vapour , and melting permafrost . Land surfaces are heating faster than the ocean surface , leading to heat waves , wildfires , and the expansion of deserts . Increasing atmospheric energy and rates of evaporation are causing more intense storms and weather extremes , damaging infrastructure and agriculture . Surface temperature increases are greatest in the Arctic and have contributed to the retreat of glaciers , permafrost , and sea ice . Environmental impacts include the extinction or relocation of many species as their ecosystems change , most immediately in coral reefs , mountains , and the Arctic . Surface temperatures would stabilize and decline a little if emissions were cut off , but other impacts will continue for centuries , including rising sea levels from melting ice sheets , rising ocean temperatures , and ocean acidification from elevated levels of carbon dioxide . ### Output:

13553

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Story Telling When I take training to explain hard core concept of Microsoft domain forest tree concept I do explained in a way how a typical Indian family hierarchy is and related them to Microsoft domain concept it really helped the associate easy to understand not just hierarchy but even other controllers of domain works 1 . Challenge : Some areas how things work is different so we have to align them by understanding how they works in advance and for that we need customer / Audience understand including the regions and the way they live work and think 2 . Selection - Mind mapping is used to represent how ideas or other items are linked to a central idea and to each other . Mind maps are used to generate , visualize , structure and classify ideas to look for patterns and insights that provide key design criteria . We do this by displaying the data and asking people to cluster them in ways that allow themes and patterns to emerge . To succeed , mind mapping must be a team sport . Tap into the power of visualization to communicate the key components of what we have learned and display them as clearly and simply as possible . Create posters that capture key themes and trends in the data , then invite a group of thoughtful people to tour the visual data and note any learnings that they believe should inform new ideas , then cluster those learnings into themes . Look for connections between clusters and insights 3 . Application : Tap into the power of visualization to communicate the key components of what we have learned and display them as clearly and simply as possible . Create posters that capture key themes and trends in the data , then invite a group of thoughtful people to tour the visual data and note any learnings that they believe should inform new ideas , then cluster those learnings into themes . Look for connections between clusters and insights 4 . Insight : Able to identify the common thinking , percentage people not aligned to common thinking and Out of box thinking of few 5 . Approach : next time I will understand the audience better and explain and use the tools

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Story Telling When I take training to explain hard core concept of Microsoft domain forest tree concept I do explained in a way how a typical Indian family hierarchy is and related them to Microsoft domain concept it really helped the associate easy to understand not just hierarchy but even other controllers of domain works 1 . Challenge : Some areas how things work is different so we have to align them by understanding how they works in advance and for that we need customer / Audience understand including the regions and the way they live work and think 2 . Selection - Mind mapping is used to represent how ideas or other items are linked to a central idea and to each other . Mind maps are used to generate , visualize , structure and classify ideas to look for patterns and insights that provide key design criteria . We do this by displaying the data and asking people to cluster them in ways that allow themes and patterns to emerge . To succeed , mind mapping must be a team sport . Tap into the power of visualization to communicate the key components of what we have learned and display them as clearly and simply as possible . Create posters that capture key themes and trends in the data , then invite a group of thoughtful people to tour the visual data and note any learnings that they believe should inform new ideas , then cluster those learnings into themes . Look for connections between clusters and insights 3 . Application : Tap into the power of visualization to communicate the key components of what we have learned and display them as clearly and simply as possible . Create posters that capture key themes and trends in the data , then invite a group of thoughtful people to tour the visual data and note any learnings that they believe should inform new ideas , then cluster those learnings into themes . Look for connections between clusters and insights 4 . Insight : Able to identify the common thinking , percentage people not aligned to common thinking and Out of box thinking of few 5 . Approach : next time I will understand the audience better and explain and use the tools ### Output:

12735

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection In my example , I chose to use visualization tool to know what is the impact of Burundi 's participation in various international tourism fairs on the evolution of the tourism sector in Burundi . Period from 2008 - 2009 . I wanted to share this experience that I had realized . Why did not we choose the previous period ? Because the previous period , Burundi had just gone through many internal troubles that led Burundi 's absence to different international tourist fairs . We wanted to use observation and ethnography by analyzing the feedback from Burundi after winning the prize for the best exhibitor at the exhibitions in Berlin in Germany and Moscow in Russia urged us to start this study , in order to explore what place does this activity have in our country , and to measure the importance of the participation of our country 's tourism institutions and enterprises in international meetings , namely the years 2011 , 2012 , 2013 and 2014 . Application Application The results of our research will undoubtedly inspire the operators in this field : on the one hand the state authorities which , in the first place , are in charge of regulating and organizing all the sectors of economic activity in the field country ; on the other hand , private operators whose primary purpose is to make profit , but also to promote the image of the country . I made an inquiry by distributing the questionnaires to the different tourist institutions and companies mentioned above . Insight & Approach The results obtained include , among others , that 75 % of ONT staff say that there has been a positive impact of recognition of Burundi . For travel agencies , 29 % of respondents said that there has been an impact on the development of Burundi 's tourism sector following this international recognition . Regarding the staff of Tour Operators and hotel staff in which we conducted our investigations , they said , 100 % , they saw the impact because their tour operators and hotels have become more known . The ultimate objective of our research was to find out whether Burundi 's recognition of the various international tourism fairs had an impact on the evolution of the tourism sector in Burundi . In the same way , it was a question of seeing to what extent the Burundian economy has improved thanks to the tourist activity . After analyzing the data collected in the field , we noticed that the majority of the people surveyed affirm that there was recognition and that the Burundian economy has improved to the tourist activity . At the same time , our study has allowed us to see how , in the absence of statistical data in this area , we can not clearly identify tourism receipts and expenditures in our country . Indeed , since tourism is incompatible with insecurity and political instability , the government must set up a stabilization and security policy for the country . Indeed , given that tourism is incompatible with insecurity and political instability , the government must set up a stabilization and security policy for the country . The national economy will be improved

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection In my example , I chose to use visualization tool to know what is the impact of Burundi 's participation in various international tourism fairs on the evolution of the tourism sector in Burundi . Period from 2008 - 2009 . I wanted to share this experience that I had realized . Why did not we choose the previous period ? Because the previous period , Burundi had just gone through many internal troubles that led Burundi 's absence to different international tourist fairs . We wanted to use observation and ethnography by analyzing the feedback from Burundi after winning the prize for the best exhibitor at the exhibitions in Berlin in Germany and Moscow in Russia urged us to start this study , in order to explore what place does this activity have in our country , and to measure the importance of the participation of our country 's tourism institutions and enterprises in international meetings , namely the years 2011 , 2012 , 2013 and 2014 . Application Application The results of our research will undoubtedly inspire the operators in this field : on the one hand the state authorities which , in the first place , are in charge of regulating and organizing all the sectors of economic activity in the field country ; on the other hand , private operators whose primary purpose is to make profit , but also to promote the image of the country . I made an inquiry by distributing the questionnaires to the different tourist institutions and companies mentioned above . Insight & Approach The results obtained include , among others , that 75 % of ONT staff say that there has been a positive impact of recognition of Burundi . For travel agencies , 29 % of respondents said that there has been an impact on the development of Burundi 's tourism sector following this international recognition . Regarding the staff of Tour Operators and hotel staff in which we conducted our investigations , they said , 100 % , they saw the impact because their tour operators and hotels have become more known . The ultimate objective of our research was to find out whether Burundi 's recognition of the various international tourism fairs had an impact on the evolution of the tourism sector in Burundi . In the same way , it was a question of seeing to what extent the Burundian economy has improved thanks to the tourist activity . After analyzing the data collected in the field , we noticed that the majority of the people surveyed affirm that there was recognition and that the Burundian economy has improved to the tourist activity . At the same time , our study has allowed us to see how , in the absence of statistical data in this area , we can not clearly identify tourism receipts and expenditures in our country . Indeed , since tourism is incompatible with insecurity and political instability , the government must set up a stabilization and security policy for the country . Indeed , given that tourism is incompatible with insecurity and political instability , the government must set up a stabilization and security policy for the country . The national economy will be improved ### Output:

11334