Datasets:

TeetouchQQ

/

train_data

like 0

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection Story Telling Challenge & Selection : Being head of sales and handling a team of 50 team members , working for an IT hardware distribution organisation for various brands , I was going through a challenge , that out of 50 only 20 team members were productive , as per the requirement , of the organisation . So the challenge was to increase , the productivity of the balance team members . It was more important and significant to address this challenge , as otherwise it would have affected the performance of the other productive team members also . So I had a very friendly discussion with the performing members followed by the non performing members individually to understand what is going right and what went wrong . So to make the correction in the working style of the non performing members we decided , to look at the various parameters , which are of prime importance to be successful in the distribution business . To make them understand the various parameters I selected story telling as a tool for improving their performance . Application : I have a story about using story telling . With my many years of experience it had come to light that for being successful I should have in - depth knowledge about my external & internal customers , here external customers are the brand & business partners and internal customers are the various support functions of my organisation along with the product knowledge . The story goes , that first I should know what ’s happening in my back yard and to know this I had to be equipped with the product knowledge and also had to be in sync with the brand plan for the particular market place , once the plan is known then I was able to figure out what support is required from my internal support function to deliver the product to the satisfaction of the business partners . The importance of the above parameters is significant , as for being successful we should have depth knowledge of the product and should know the strategy of the brand so that their plan can be executed successfully . Once the team is equipped with above points they can garners the required support from the various support functions like finance , sales & supply chain and other supporting divisions to deliver the product to the satisfaction of the business partner . Insight & Approach : After applying this tool of storytelling it is was highlighted that the non - productive team members were lacking in the product knowledge in the first place , which did not give them a fair chance to build their relationship with the brand & also with the business partner , hence they did not know the brand plan and its execution , so they went haywire in their approach and implementation of the strategy , which affected their performance . Ultimately it was only very basic things like product knowledge and maintains relationship with the brand and business partner , which if taken care made the big difference in their performance . Once they realised that to be successful and productive they should know the importance of what is happening in our back yard . After implementing the above story tool they got to understand the significance of product knowledge and relationship with brand , which improved their performance in the long run and made them more productive .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection Story Telling Challenge & Selection : Being head of sales and handling a team of 50 team members , working for an IT hardware distribution organisation for various brands , I was going through a challenge , that out of 50 only 20 team members were productive , as per the requirement , of the organisation . So the challenge was to increase , the productivity of the balance team members . It was more important and significant to address this challenge , as otherwise it would have affected the performance of the other productive team members also . So I had a very friendly discussion with the performing members followed by the non performing members individually to understand what is going right and what went wrong . So to make the correction in the working style of the non performing members we decided , to look at the various parameters , which are of prime importance to be successful in the distribution business . To make them understand the various parameters I selected story telling as a tool for improving their performance . Application : I have a story about using story telling . With my many years of experience it had come to light that for being successful I should have in - depth knowledge about my external & internal customers , here external customers are the brand & business partners and internal customers are the various support functions of my organisation along with the product knowledge . The story goes , that first I should know what ’s happening in my back yard and to know this I had to be equipped with the product knowledge and also had to be in sync with the brand plan for the particular market place , once the plan is known then I was able to figure out what support is required from my internal support function to deliver the product to the satisfaction of the business partners . The importance of the above parameters is significant , as for being successful we should have depth knowledge of the product and should know the strategy of the brand so that their plan can be executed successfully . Once the team is equipped with above points they can garners the required support from the various support functions like finance , sales & supply chain and other supporting divisions to deliver the product to the satisfaction of the business partner . Insight & Approach : After applying this tool of storytelling it is was highlighted that the non - productive team members were lacking in the product knowledge in the first place , which did not give them a fair chance to build their relationship with the brand & also with the business partner , hence they did not know the brand plan and its execution , so they went haywire in their approach and implementation of the strategy , which affected their performance . Ultimately it was only very basic things like product knowledge and maintains relationship with the brand and business partner , which if taken care made the big difference in their performance . Once they realised that to be successful and productive they should know the importance of what is happening in our back yard . After implementing the above story tool they got to understand the significance of product knowledge and relationship with brand , which improved their performance in the long run and made them more productive . ### Output:

14257

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Storytelling Challenge A good story has the power to rally to causes . Some time ago , I worked with some teammates on a social enterprise ’s launching strategy in the sector of handcraft . In general , in the handcraft business , from a product manufacturer to the final consumer , there are some commercial intermediates : wholesalers and retailers . We have done a market investigation to confirm the fact that in our case , intermediates buy those crafts product to artisans at ridiculous prices and make huge profits on resale . Our aim was to find a way to achieve a better redistribution of crafts products incomes between their manufacturers who are generally poor , and the intermediates . It is important to note that most of the handcrafters of our locality are illiterate , especially women . Then we decided to focus on craftswomen . Selection To achieve our goal , we have built a “ bridge ” between craftswomen and the final consumer of their products : an intuitive marketplace mobile app tailored for illiterate persons ( built essentially on visuals and auditive tools ) . But building the app was not all . In order to convert the visitors of our app into “ ethical buyers ” as we called them , we have used Storytelling . Story telling is that design thinking tool which consists in the application of narrative processes in communication to reinforce the adhesion of the public to the substance of the speech . Why storytelling ? We had to find a way to show to regulars of supermarkets that behind the artisanal products presented in windows , are sometimes hiding hardworking women who benefit very little from the fruit of their efforts and struggle daily to take care of their families . Application Each product posted on the app is accompanied by a mini biography of its manufacturer , its origin and the working conditions it is made in . Being able to associate a product to an image and a living has on clients , a mind changing effect . He / she can buy a little cheaper than in a supermarket , directly from the root and at the same time remunerate in a better way the working effort behind its manufacturing . Insight & Approach Personally , before working on this project , I did n't ask myself too many questions about the origin of the artisanal products that I consumed and even less about whether by buying them I was helping a family or not . But the story of these women sparked in me a commitment to our goal and continues to engage new persons every day . This is according to me a clear demonstration of the human- centered aspect of design thinking through storytelling . Solutions that are built on the real needs of their stakeholders have a better impact . This is the conclusion I drew from this little experience and which I am trying today to integrate into all my projects .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Storytelling Challenge A good story has the power to rally to causes . Some time ago , I worked with some teammates on a social enterprise ’s launching strategy in the sector of handcraft . In general , in the handcraft business , from a product manufacturer to the final consumer , there are some commercial intermediates : wholesalers and retailers . We have done a market investigation to confirm the fact that in our case , intermediates buy those crafts product to artisans at ridiculous prices and make huge profits on resale . Our aim was to find a way to achieve a better redistribution of crafts products incomes between their manufacturers who are generally poor , and the intermediates . It is important to note that most of the handcrafters of our locality are illiterate , especially women . Then we decided to focus on craftswomen . Selection To achieve our goal , we have built a “ bridge ” between craftswomen and the final consumer of their products : an intuitive marketplace mobile app tailored for illiterate persons ( built essentially on visuals and auditive tools ) . But building the app was not all . In order to convert the visitors of our app into “ ethical buyers ” as we called them , we have used Storytelling . Story telling is that design thinking tool which consists in the application of narrative processes in communication to reinforce the adhesion of the public to the substance of the speech . Why storytelling ? We had to find a way to show to regulars of supermarkets that behind the artisanal products presented in windows , are sometimes hiding hardworking women who benefit very little from the fruit of their efforts and struggle daily to take care of their families . Application Each product posted on the app is accompanied by a mini biography of its manufacturer , its origin and the working conditions it is made in . Being able to associate a product to an image and a living has on clients , a mind changing effect . He / she can buy a little cheaper than in a supermarket , directly from the root and at the same time remunerate in a better way the working effort behind its manufacturing . Insight & Approach Personally , before working on this project , I did n't ask myself too many questions about the origin of the artisanal products that I consumed and even less about whether by buying them I was helping a family or not . But the story of these women sparked in me a commitment to our goal and continues to engage new persons every day . This is according to me a clear demonstration of the human- centered aspect of design thinking through storytelling . Solutions that are built on the real needs of their stakeholders have a better impact . This is the conclusion I drew from this little experience and which I am trying today to integrate into all my projects . ### Output:

11918

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front- stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front- stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work . ### Output:

13206

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Coursera Course Design Thinking for Innovation | Final Assignment Reflection on the Visualization Tool Challenge & Selection – Our challenge and brief description of the tool The context in which I applied the tool of visualization , was a consulting project , that involved multiple stakeholders from different professional backgrounds that operate in the same market . Hence , it was a challenge to develop a common understanding of the market situation , as every stakeholder had a different view on the market , but most found it to be challenging to keep the “ bigger picture in mind ” . That is to understand the dependencies within the market and the interest of the different stakeholders . In the scope of the project we were tasked to create new ventures . In order for us to ensure interest compatibility of our solutions with all relevant stakeholders in the market , we build a physical map of the stakeholders on a map – called ‘ stakeholder map ’ . The tool of a stakeholder map was a visual representation of the involved stakeholders in the form of islands on an ocean and trade routes with ships connecting them to show the flow of material and information in the market . Our goal was as described in the first lecture to “ make it tangible and concrete . Draw a picture , tell a story , … make a map … ” . So we literally build a map to tackle the challenge of building a solution that offers added value to all relevant stakeholders and fosters ecosystem centered thinking rather than silo thinking . Application – What did I do and how did we manage to apply the tool effectively ? We started our project with an empty ocean ( a 3 * 3 meter map on a desk ) that just had our client as a single paper island on it to start the stakeholder map . Then , in a first workshop we invited many company representatives of different fields to help us identify more relevant stakeholders simply by asking guided questions like , what processes are triggered when a product is purchased and what happens when a product is produced . This way we got insights on the entire value chain as their descriptions encompassed both sides of the market , production & sourcing , as well as sales & after sales services . Now that we got a fair idea of who is involved in the market , we needed to find out what the different stakeholders ’ interests were . Correspondingly , we conducted a series of interviews visiting all stakeholder groups to ask directly how we could bring value to them and what they are looking for . This helped us to identify the interests of all stakeholders involved and once completed we could finally start seeing dependencies and compatibility of interests . The stakeholder map , besides allowing us to better understand what our stakeholders expect from our solution , also helped us to build common ground quickly when conducting further workshops with new parties . The physical representation of a market allowed for everybody to have the same literal picture and idea of the market , which is a tremendous help when involving new parties as a project goes on . It just helps big time bringing them up - to - speed in an instant . Insight & Approach – What I learned from having a physical representation of the market ? What I learned from applying a visualization tool , namely the stakeholder map , that it is crucial to , not only develop a common understanding verbally , but also to document everything that is discussed and make it visual so that everyone can refer back to it . Every discussion immediately was seen in the context of the entire market rather than being limited on their own point of view . The notion of companies to think in their own solutions rather than Coursera Course Design Thinking for Innovation | Final Assignment focusing the interests on all stakeholder involved is widely spread . Having a physical representation of the market was a tremendous help in developing a true customer centric view of the problem . As this tool was perfectly suited for the task at hand I would choose this tool of a different over and over . However next time I would make sure to interview all stakeholders that operate in the market and not only the ones that are involved in a purchasing process , as you never know which interest group might become your next competitor .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Coursera Course Design Thinking for Innovation | Final Assignment Reflection on the Visualization Tool Challenge & Selection – Our challenge and brief description of the tool The context in which I applied the tool of visualization , was a consulting project , that involved multiple stakeholders from different professional backgrounds that operate in the same market . Hence , it was a challenge to develop a common understanding of the market situation , as every stakeholder had a different view on the market , but most found it to be challenging to keep the “ bigger picture in mind ” . That is to understand the dependencies within the market and the interest of the different stakeholders . In the scope of the project we were tasked to create new ventures . In order for us to ensure interest compatibility of our solutions with all relevant stakeholders in the market , we build a physical map of the stakeholders on a map – called ‘ stakeholder map ’ . The tool of a stakeholder map was a visual representation of the involved stakeholders in the form of islands on an ocean and trade routes with ships connecting them to show the flow of material and information in the market . Our goal was as described in the first lecture to “ make it tangible and concrete . Draw a picture , tell a story , … make a map … ” . So we literally build a map to tackle the challenge of building a solution that offers added value to all relevant stakeholders and fosters ecosystem centered thinking rather than silo thinking . Application – What did I do and how did we manage to apply the tool effectively ? We started our project with an empty ocean ( a 3 * 3 meter map on a desk ) that just had our client as a single paper island on it to start the stakeholder map . Then , in a first workshop we invited many company representatives of different fields to help us identify more relevant stakeholders simply by asking guided questions like , what processes are triggered when a product is purchased and what happens when a product is produced . This way we got insights on the entire value chain as their descriptions encompassed both sides of the market , production & sourcing , as well as sales & after sales services . Now that we got a fair idea of who is involved in the market , we needed to find out what the different stakeholders ’ interests were . Correspondingly , we conducted a series of interviews visiting all stakeholder groups to ask directly how we could bring value to them and what they are looking for . This helped us to identify the interests of all stakeholders involved and once completed we could finally start seeing dependencies and compatibility of interests . The stakeholder map , besides allowing us to better understand what our stakeholders expect from our solution , also helped us to build common ground quickly when conducting further workshops with new parties . The physical representation of a market allowed for everybody to have the same literal picture and idea of the market , which is a tremendous help when involving new parties as a project goes on . It just helps big time bringing them up - to - speed in an instant . Insight & Approach – What I learned from having a physical representation of the market ? What I learned from applying a visualization tool , namely the stakeholder map , that it is crucial to , not only develop a common understanding verbally , but also to document everything that is discussed and make it visual so that everyone can refer back to it . Every discussion immediately was seen in the context of the entire market rather than being limited on their own point of view . The notion of companies to think in their own solutions rather than Coursera Course Design Thinking for Innovation | Final Assignment focusing the interests on all stakeholder involved is widely spread . Having a physical representation of the market was a tremendous help in developing a true customer centric view of the problem . As this tool was perfectly suited for the task at hand I would choose this tool of a different over and over . However next time I would make sure to interview all stakeholders that operate in the market and not only the ones that are involved in a purchasing process , as you never know which interest group might become your next competitor . ### Output:

11932

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking reflections . By Diogo Costa Nov. 10th , 2018 Challenge:​ I just became a partner of a small consulting firm , in Brazil . Our focus is to help medium to large businesses to build and implement Strategic Planning ( key goals , KPIs , etc ) . My typical customers are local companies , still led by the founders ’ family members , looking for improving profitability and paving the way for the next decades . My challenge is most of the time related to selling a vision , both for the present and for the future of my customers . Many times , words , numbers and spreadsheets are not enough , I need something more powerful and thatś where VISUALIZATION tool has been helping me to deliver some compelling stories Selection : ​ Visualization is a tool that by using visual elements , sometimes combined with data , helps us to communicate more efficiently with our audiences . One example : when I say or write something each person in the audience will make his or her own image of what I am trying to communicate . But on the other hand , when I draw my idea and build a compelling story , people will visualize the same way I do … they may disagree , but at least we are all in the same page . I like the way the book “ Designing for Growth΅ ( chapter 3 ) describes how visualization is the transformation of information into images and the impact visualization has on human beings . Application:​ One of my recent customers is a family owned brewery . I was called there to help the company to reach profitability and prepare for growth . I had a large number of meetings to collect the financial and operational data … and I was about to start preparing the recovery scenarios when one idea came to mind … do I see the future of this company the same way the owners would like it to be ? Then I ’ve decided to test it . In the following meeting we did not discuss any numbers , I just asked the board of directors to draw of what they actually envisioned for the future , and then a big revelation came . For more than we all were talking about the same numbers and projections , their dream was very different from mine . I was preparing the company to grow big while they wanted quality ( products , points of sale , etc ) and more importantly , they wanted to enjoy a good life style … no more working long hours . Insight:​ Well , my insight was very impactful to me and to this case . Our cultural differences combined with our life experiences build on each of us different expectations for the future and also for what we consider success . I was building a scenario to the company that was “ success ” to me and to my partners , but not to the company owners / directors . I am glad I noticed this and was able to fix it . Approach:​ Since I ’ve completed the work at this customer ( few months ago ) , I ’ve started to use the Visualization tool way more often . In some cases , when I see that the customer is more open minded , I ask them to draw their desired future in the first meeting . And only then I start collecting hard data from operations , market , competitors , etc … The case described above really changed my professional life and the way my firm communicates with our customers .

EMAIL: ID_NUM: NAME_STUDENT: Diogo Costa PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking reflections . By Diogo Costa Nov. 10th , 2018 Challenge:​ I just became a partner of a small consulting firm , in Brazil . Our focus is to help medium to large businesses to build and implement Strategic Planning ( key goals , KPIs , etc ) . My typical customers are local companies , still led by the founders ’ family members , looking for improving profitability and paving the way for the next decades . My challenge is most of the time related to selling a vision , both for the present and for the future of my customers . Many times , words , numbers and spreadsheets are not enough , I need something more powerful and thatś where VISUALIZATION tool has been helping me to deliver some compelling stories Selection : ​ Visualization is a tool that by using visual elements , sometimes combined with data , helps us to communicate more efficiently with our audiences . One example : when I say or write something each person in the audience will make his or her own image of what I am trying to communicate . But on the other hand , when I draw my idea and build a compelling story , people will visualize the same way I do … they may disagree , but at least we are all in the same page . I like the way the book “ Designing for Growth΅ ( chapter 3 ) describes how visualization is the transformation of information into images and the impact visualization has on human beings . Application:​ One of my recent customers is a family owned brewery . I was called there to help the company to reach profitability and prepare for growth . I had a large number of meetings to collect the financial and operational data … and I was about to start preparing the recovery scenarios when one idea came to mind … do I see the future of this company the same way the owners would like it to be ? Then I ’ve decided to test it . In the following meeting we did not discuss any numbers , I just asked the board of directors to draw of what they actually envisioned for the future , and then a big revelation came . For more than we all were talking about the same numbers and projections , their dream was very different from mine . I was preparing the company to grow big while they wanted quality ( products , points of sale , etc ) and more importantly , they wanted to enjoy a good life style … no more working long hours . Insight:​ Well , my insight was very impactful to me and to this case . Our cultural differences combined with our life experiences build on each of us different expectations for the future and also for what we consider success . I was building a scenario to the company that was “ success ” to me and to my partners , but not to the company owners / directors . I am glad I noticed this and was able to fix it . Approach:​ Since I ’ve completed the work at this customer ( few months ago ) , I ’ve started to use the Visualization tool way more often . In some cases , when I see that the customer is more open minded , I ask them to draw their desired future in the first meeting . And only then I start collecting hard data from operations , market , competitors , etc … The case described above really changed my professional life and the way my firm communicates with our customers . ### Output:

4278

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

APPLICATION OF DESIGN THINKING CONCEPT TO ASSESS THE USE OF RENEWABLE ENERGY IN RURAL AREAS OF LAGOS Over the past 30years , energy access has been a major challenge for most dwellers in the rural area of Lagos , Nigeria due to increasing energy demand , increasing population , and demand for enhanced standard of living . The issue of energy access in Lagos mostly affects rural settlements as the areas are usually far from the national electricity grid connection . This research was conducted using the Design Thinking ( DT ) approach to investigate energy availability and management in rural settlements . The DT methodology consists of six phases namely , understand , observe , define a point of view , ideate , prototype , and testing . Through the ‘ understand ’ phase , an intensive literature review was undertaken to assess the feasible renewable energy resources . In the ‘ observe ’ phase , interviews were conducted in rural settlements of Lagos . It was found out that cooking is the main energy need and the rural inhabitants travel up to 10 km to collect firewood . A ‘ point of view ’ ( POV ) statement was then created to initiate the ideation stage . The ‘ Ideate ’ phase involved using viable technologies to generate solutions targeted at the profile defined in the POV . A selection matrix was then used to obtain the best energy solution . Through the ‘ prototyping ’ phase , a concept model biogas digester was designed for rural settlements . This paper reports on the first 4 stages of DT methodology . UNDERSTAND & OBSERVE The initial phase of the Design Thinking process ‘ Understand ’ , conceptualizes the energy problem facing in rural communities in Lagos . This phase identifies the core energy needs of the people by establishing the perspective of human - centered problem solving . It was observed that : • Paraffin is used for lighting and it is purchased from filling stations as far as 10 km away . • Dry firewood which is collected from local wooded areas is employed for cooking and heating purposes . • The rural dwellers are interested in solar technology , • The people are willing to use community - wide payment methods for a product that will solve their electricity problems , Define point of view ( Pov ) The purpose of the customers ’ Point of View ( POV ) is to bring clarity to the complex problem . The insights from the previous phase aids in breaking down the complex problem into smaller and more manageable questions . Defining a POV involves synthesising the interview results . The developed POV will be based upon insights of one customer who uses solar power technology for operating a radio and charging her phone , spends most of the day picking firewood for heating and cooking , and uses paraffin and candles for lighting . The POV is to provide the customer with a life changing experience by incorporating renewable energy , which she is familiar with , into her daily life in an efficient , healthy , and economical manner Ideation The Ideate phase of the Design Thinking model involves using viable technology to generate solutions targeted at the profile defined in the POV . The POV aids in the process of idea generation to solving the problem . The ideation phase explores various ideas in line with the POV by using ‘ What if ’’ questions in conjunction with technological literature . The ideation technique that is key for consideration are as follow : • How to help the customer not to travel long distance for her energy needs ? • How to help the customer to use renewable energy for her energy needs ? Based on the insights from the observation and POV phase two matrices were crated to assist in decision - making . Through research into the various renewable energy sources , biogas production using cow dung was selected as the best viable option for the customer ’s cooking energy needs . Conclusion People living in rural areas rely on solid fuels for energy provision for daily activities . The continued use of solid fuels such as fuelwood has been reported to have detrimental health effects on children and women . The Design Thinking process is a resourceful approach to understand the challenges of energy provision experienced by people living in rural areas and identify alternative energy solutions . The process enables creativity and critical analytical thinking to identify a feasible and clean energy alternative to solid fuels for people living in rural areas . The Design Thinking process comprises six phases , namely , understand , observe , define , ideation , prototyping , and testing . The ‘ ideation ’ phase found possible clean energy solutions considering environmental impact and easy access to resources . Through a matrix analysis of the energy solutions , community biogas production with solar lighting was the best probable energy solution . The major advantage for biogas production is the availability of abundant cow dung that is a raw material for biodigestion . The remaining stages of Design Thinking will be used to complete the synthesis of a solar energy plant and central biogas generation unit . The report will be presented in a future communication .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: APPLICATION OF DESIGN THINKING CONCEPT TO ASSESS THE USE OF RENEWABLE ENERGY IN RURAL AREAS OF LAGOS Over the past 30years , energy access has been a major challenge for most dwellers in the rural area of Lagos , Nigeria due to increasing energy demand , increasing population , and demand for enhanced standard of living . The issue of energy access in Lagos mostly affects rural settlements as the areas are usually far from the national electricity grid connection . This research was conducted using the Design Thinking ( DT ) approach to investigate energy availability and management in rural settlements . The DT methodology consists of six phases namely , understand , observe , define a point of view , ideate , prototype , and testing . Through the ‘ understand ’ phase , an intensive literature review was undertaken to assess the feasible renewable energy resources . In the ‘ observe ’ phase , interviews were conducted in rural settlements of Lagos . It was found out that cooking is the main energy need and the rural inhabitants travel up to 10 km to collect firewood . A ‘ point of view ’ ( POV ) statement was then created to initiate the ideation stage . The ‘ Ideate ’ phase involved using viable technologies to generate solutions targeted at the profile defined in the POV . A selection matrix was then used to obtain the best energy solution . Through the ‘ prototyping ’ phase , a concept model biogas digester was designed for rural settlements . This paper reports on the first 4 stages of DT methodology . UNDERSTAND & OBSERVE The initial phase of the Design Thinking process ‘ Understand ’ , conceptualizes the energy problem facing in rural communities in Lagos . This phase identifies the core energy needs of the people by establishing the perspective of human - centered problem solving . It was observed that : • Paraffin is used for lighting and it is purchased from filling stations as far as 10 km away . • Dry firewood which is collected from local wooded areas is employed for cooking and heating purposes . • The rural dwellers are interested in solar technology , • The people are willing to use community - wide payment methods for a product that will solve their electricity problems , Define point of view ( Pov ) The purpose of the customers ’ Point of View ( POV ) is to bring clarity to the complex problem . The insights from the previous phase aids in breaking down the complex problem into smaller and more manageable questions . Defining a POV involves synthesising the interview results . The developed POV will be based upon insights of one customer who uses solar power technology for operating a radio and charging her phone , spends most of the day picking firewood for heating and cooking , and uses paraffin and candles for lighting . The POV is to provide the customer with a life changing experience by incorporating renewable energy , which she is familiar with , into her daily life in an efficient , healthy , and economical manner Ideation The Ideate phase of the Design Thinking model involves using viable technology to generate solutions targeted at the profile defined in the POV . The POV aids in the process of idea generation to solving the problem . The ideation phase explores various ideas in line with the POV by using ‘ What if ’’ questions in conjunction with technological literature . The ideation technique that is key for consideration are as follow : • How to help the customer not to travel long distance for her energy needs ? • How to help the customer to use renewable energy for her energy needs ? Based on the insights from the observation and POV phase two matrices were crated to assist in decision - making . Through research into the various renewable energy sources , biogas production using cow dung was selected as the best viable option for the customer ’s cooking energy needs . Conclusion People living in rural areas rely on solid fuels for energy provision for daily activities . The continued use of solid fuels such as fuelwood has been reported to have detrimental health effects on children and women . The Design Thinking process is a resourceful approach to understand the challenges of energy provision experienced by people living in rural areas and identify alternative energy solutions . The process enables creativity and critical analytical thinking to identify a feasible and clean energy alternative to solid fuels for people living in rural areas . The Design Thinking process comprises six phases , namely , understand , observe , define , ideation , prototyping , and testing . The ‘ ideation ’ phase found possible clean energy solutions considering environmental impact and easy access to resources . Through a matrix analysis of the energy solutions , community biogas production with solar lighting was the best probable energy solution . The major advantage for biogas production is the availability of abundant cow dung that is a raw material for biodigestion . The remaining stages of Design Thinking will be used to complete the synthesis of a solar energy plant and central biogas generation unit . The report will be presented in a future communication . ### Output:

10129

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection : Flip Your Mind Challenge During the past months , I had enrolled on a Design Methodologies ’ course in my university , in which we are assigned many real - life problems in the industry , and we have to present innovative and new ideas for the problem - solving . We were “ hired ” by a manufacturing company , who needed the help of very creative engineers to design a mechanism or machine capable of flipping or rotating 180 degrees a really large metal hoop used in their processes . No further information was given rather its material and that the ring has big enough for it not to be flipped or rotated by hand , and that the sky was our limit for possibilities for the solution . Selection The first tool I selected from this Design Thinking process was mind mapping . As I tend to be very visual and creative , I believed this skill was going to be very well used . Mind mapping , as seen on its corresponding video on week 3 , is a tool that leads to creative solutions , many of them very well perceived outside the box . This tool allows us to create patterns , establish goals , and creating totally new outcomes . It is more intuitive than other tools and allows you to be as colorful and visual as you please , making it the perfect tool for when designing a product that need a visual representation . Application The process or application of this tool is rather simple but can evolve to great things . On the center we find our goal , the mechanism or machine . Finding the first branches of investigation really depends on the focus of each designer . For instance , mine revolved a lot around the materials I had in hand , due to the pandemic , many materials were not available in my household and could not just go shopping so easily . Another topic branched out as how I was going to create the blueprints , I do have basic skills regarding CAD software , but time was limited and I not an expert on it , so another choice was going over the old reliable paper and pencil technique for our sketch . How can we not forget about the most important branch to point out , its purpose ? What is the purpose of the mechanism ? Its to either flip , rotate , or transport to such way the ring is 180 degrees from its initial state . When creating this mechanism for the company ’s usage , we have to consider all engineering tools and stages its must foresee . For instance , all the circuits and control systems , as well as pneumatics and all the mechanics behind it , and let ’s not leave behind its automatization toolbox for it to work properly . Finally , our mind map is almost done , we add few ideas or key words to each branch , such as in the materials we paste a picture of sticks , rubber bands , circuit boards , and more , on the purpose we can add a picture of the ring being flipped . Just with this pictures and color coding our mind map , we create a very visual flow on how the project is or will be carried out . I am adding a screenshot of m mind map for visual purposes only . Insight From this project I have learned not be controlled over by the bias of standard manufacturing , to always seek for new ways to operate and think outside the box . I do believe there are many ways to create different designs for this exercise . Through this graphic representation it is easy to gain insights about the relationship regarding engineering techniques to be applied and the tools available not only for this project but even on the country , we have to consider those limitations as well . New insights about design and what a customer wants and how this too are linked are also gained , as during this project we had the liberty of creating many designs , in real life it could not be that way and we need to adapt and understand those conditions . Approach I believe the tool was very well applied and did go by the hand of creativity given the project . A different approach for this same tool might have been taking into consideration more limitations by the customer and creating a new whole mind map regarding those terms . We could be talking about budget , technology application , rough materials , and many more . However , for this opportunity where we had a lot of freedom over the design , mind mapping was a strong and well executed tool . I am also attaching below pictures of the mockup machine created , hope you like it .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection : Flip Your Mind Challenge During the past months , I had enrolled on a Design Methodologies ’ course in my university , in which we are assigned many real - life problems in the industry , and we have to present innovative and new ideas for the problem - solving . We were “ hired ” by a manufacturing company , who needed the help of very creative engineers to design a mechanism or machine capable of flipping or rotating 180 degrees a really large metal hoop used in their processes . No further information was given rather its material and that the ring has big enough for it not to be flipped or rotated by hand , and that the sky was our limit for possibilities for the solution . Selection The first tool I selected from this Design Thinking process was mind mapping . As I tend to be very visual and creative , I believed this skill was going to be very well used . Mind mapping , as seen on its corresponding video on week 3 , is a tool that leads to creative solutions , many of them very well perceived outside the box . This tool allows us to create patterns , establish goals , and creating totally new outcomes . It is more intuitive than other tools and allows you to be as colorful and visual as you please , making it the perfect tool for when designing a product that need a visual representation . Application The process or application of this tool is rather simple but can evolve to great things . On the center we find our goal , the mechanism or machine . Finding the first branches of investigation really depends on the focus of each designer . For instance , mine revolved a lot around the materials I had in hand , due to the pandemic , many materials were not available in my household and could not just go shopping so easily . Another topic branched out as how I was going to create the blueprints , I do have basic skills regarding CAD software , but time was limited and I not an expert on it , so another choice was going over the old reliable paper and pencil technique for our sketch . How can we not forget about the most important branch to point out , its purpose ? What is the purpose of the mechanism ? Its to either flip , rotate , or transport to such way the ring is 180 degrees from its initial state . When creating this mechanism for the company ’s usage , we have to consider all engineering tools and stages its must foresee . For instance , all the circuits and control systems , as well as pneumatics and all the mechanics behind it , and let ’s not leave behind its automatization toolbox for it to work properly . Finally , our mind map is almost done , we add few ideas or key words to each branch , such as in the materials we paste a picture of sticks , rubber bands , circuit boards , and more , on the purpose we can add a picture of the ring being flipped . Just with this pictures and color coding our mind map , we create a very visual flow on how the project is or will be carried out . I am adding a screenshot of m mind map for visual purposes only . Insight From this project I have learned not be controlled over by the bias of standard manufacturing , to always seek for new ways to operate and think outside the box . I do believe there are many ways to create different designs for this exercise . Through this graphic representation it is easy to gain insights about the relationship regarding engineering techniques to be applied and the tools available not only for this project but even on the country , we have to consider those limitations as well . New insights about design and what a customer wants and how this too are linked are also gained , as during this project we had the liberty of creating many designs , in real life it could not be that way and we need to adapt and understand those conditions . Approach I believe the tool was very well applied and did go by the hand of creativity given the project . A different approach for this same tool might have been taking into consideration more limitations by the customer and creating a new whole mind map regarding those terms . We could be talking about budget , technology application , rough materials , and many more . However , for this opportunity where we had a lot of freedom over the design , mind mapping was a strong and well executed tool . I am also attaching below pictures of the mockup machine created , hope you like it . ### Output:

10439

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Mind Mapping Challenge and Selection I was working on a project to bring an offline coaching centre in a small town to a full online integrated mode which would expand it country wide . A coaching centre in my country is a place where students can get extra help in studying and clearing competitive exams . After gradually setting up the technical tools needed to complete the transition to E - learning mode . We had to generate a plan to attract students from all over the country . We needed to see the segments and marketing of the whole process . We had a team of 7 - 8 people working on content creation , technical aspects of the project and our team working on market research and general sales . The project is of limited budge so we have to concentrate on organic marketing . The project has a limited timeline as batches would be starting soon . So we decided to use mind mapping to sort through the data collected and look for limited ideas to make the project successful . Application I had to go through the modes through which organic promotion can be done . One of the modes was online streaming sites , I decided to look through and collect data of popular videos on the existing channels on the platforms and from other platforms . This content was of a lot of variety , some informative , some redundant and some made only to attract traffic without adding any real value to the viewer . Our aim is to create a brand that cares about students and provides a comprehensive coaching , so we have sort through all this data to select the content in a balanced manner that complete our objective of making a brand and also attracting traffic in limited time and using limited resources . I took a central theme of making a brand as that would lead to attraction of traffic even after our campaign was over . Then divided it into branches of written content and video content . Using a presentation software and online conference with the team . We sat down to sort the ideas and also collect the ideas the team had brainstormed to map them . After this we divided the content based on academic , general information , motivation and others . Here I gave each category and their ideas a different colour . This led to brainstorming of more ideas and easing in identifying what goes with our objective . After this to increase appeal of our brand , we decided with the management to make their program an exclusive one in which aspirants had to push themselves to get in along with pull of our sales . So we also used mind mapping in how to make this possible . We got through many ideas categorised and arranged on basis of the amount a student that can get in relative to the amount of efforts they can put in . For this we also made some cold calls to potential aspirants to gauge their reaction and made a plan by sorting through the mind map . Insights and Approach Having done these kinds of projects before using only traditional tools or even no tools . This process was really a refreshing one and more importantly a fun one . Collecting and sorting information has always been an analytical concept for me . But after using the tool of mind map , I was able to carry out the process with more ease and less pressure . Moreover , with mind mapping , I was able to brainstorm more ideas at the time of our discussion , as the information was in front of my eyes with a beautiful representation . The choosing of ideas based on our objective and from this flood of content was also made simple by mind map . During this project our team used various tactics for promotion and applied them . This lead to increase in our traffic . As the process described above , we classified the ideas into different categorised chose the relevant ones and kept the other ideas on shelf for future . These ideas are now being used to produce more content related to short courses offered by the institution

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Mind Mapping Challenge and Selection I was working on a project to bring an offline coaching centre in a small town to a full online integrated mode which would expand it country wide . A coaching centre in my country is a place where students can get extra help in studying and clearing competitive exams . After gradually setting up the technical tools needed to complete the transition to E - learning mode . We had to generate a plan to attract students from all over the country . We needed to see the segments and marketing of the whole process . We had a team of 7 - 8 people working on content creation , technical aspects of the project and our team working on market research and general sales . The project is of limited budge so we have to concentrate on organic marketing . The project has a limited timeline as batches would be starting soon . So we decided to use mind mapping to sort through the data collected and look for limited ideas to make the project successful . Application I had to go through the modes through which organic promotion can be done . One of the modes was online streaming sites , I decided to look through and collect data of popular videos on the existing channels on the platforms and from other platforms . This content was of a lot of variety , some informative , some redundant and some made only to attract traffic without adding any real value to the viewer . Our aim is to create a brand that cares about students and provides a comprehensive coaching , so we have sort through all this data to select the content in a balanced manner that complete our objective of making a brand and also attracting traffic in limited time and using limited resources . I took a central theme of making a brand as that would lead to attraction of traffic even after our campaign was over . Then divided it into branches of written content and video content . Using a presentation software and online conference with the team . We sat down to sort the ideas and also collect the ideas the team had brainstormed to map them . After this we divided the content based on academic , general information , motivation and others . Here I gave each category and their ideas a different colour . This led to brainstorming of more ideas and easing in identifying what goes with our objective . After this to increase appeal of our brand , we decided with the management to make their program an exclusive one in which aspirants had to push themselves to get in along with pull of our sales . So we also used mind mapping in how to make this possible . We got through many ideas categorised and arranged on basis of the amount a student that can get in relative to the amount of efforts they can put in . For this we also made some cold calls to potential aspirants to gauge their reaction and made a plan by sorting through the mind map . Insights and Approach Having done these kinds of projects before using only traditional tools or even no tools . This process was really a refreshing one and more importantly a fun one . Collecting and sorting information has always been an analytical concept for me . But after using the tool of mind map , I was able to carry out the process with more ease and less pressure . Moreover , with mind mapping , I was able to brainstorm more ideas at the time of our discussion , as the information was in front of my eyes with a beautiful representation . The choosing of ideas based on our objective and from this flood of content was also made simple by mind map . During this project our team used various tactics for promotion and applied them . This lead to increase in our traffic . As the process described above , we classified the ideas into different categorised chose the relevant ones and kept the other ideas on shelf for future . These ideas are now being used to produce more content related to short courses offered by the institution ### Output:

14228

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization Challenge & Selection I often use visualizations in my own or group work . This method helps us to better understand what a person wants to show and how he represents future images . With the help of visualization , I can recognize a person , his soaps and ideas . I am an environment designer and at the University we often work in groups to create a common project . Recently at the lesson we were given the task to create a museum space and it was necessary to do it in a group . All my colleagues are creative people and sometimes it is difficult to understand through words what idea or image is being formed . To solve this problem , I used the method of visualizing thoughts . This approach includes a research of the future topic , analysis of the idea and sketch of the future project . The sketch can be made on paper in the form of a drawing or as a 3D design ( any imaginative approach is an excellent solution ) . In the process , the group clearly demonstrates its train of thought , gives others the opportunity to learn how to present a project and helps develop visual culture , which is especially useful for a designer . Application I begin the visualization method with a detailed analysis of the future topic . To do this , you need to use various Internet resources or books that contain information about the authors , existing projects , descriptions , etc . Most often I find the right material on the art web - sites on the Internet . These sources are always open , which simplifies the search process . After a general study , I suggest creating " tags " for the project . A person writes all the words and phrases that he associates with the chosen topic . They write down all the words in the form of tree branches , creating a system that can be linked together in meaning and find a new incredible image for a future project . This serves as a template or basis for the work . Then you can proceed to the visualization of the received phrases . For our project about museums , we printed out all our ideas , " tags " , visualizations and combined all the best in them into a single whole . The whole group analyzes each work and analyzes what went well and badly in the project . Sometimes we can immediately cut and connect objects to each other . So , we have a new project that has gathered all the ideas , findings and visual part . Insight & Approach I have worked with several groups using this method and realized that this approach helps to unite the team , listen to everyone , creates an opportunity for each member of the group to speak out , this is very important for teamwork . Feedback , discussions and criticism allow you to learn from mistakes and make the next project better , since the visual part remains with each person in the form of an artifact . Every time a person wants to remember how he reasoned last time , they will be able to find visualizations and understand what was good and bad in the project . This develops the visual culture of a creative person and helps in future work . I found that the most important point is the exchange of ideas and the creation of a common sketch in the group , so next time you can devote the main amount of time to this . Then the collective work can be used in the future as a model for other groups .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization Challenge & Selection I often use visualizations in my own or group work . This method helps us to better understand what a person wants to show and how he represents future images . With the help of visualization , I can recognize a person , his soaps and ideas . I am an environment designer and at the University we often work in groups to create a common project . Recently at the lesson we were given the task to create a museum space and it was necessary to do it in a group . All my colleagues are creative people and sometimes it is difficult to understand through words what idea or image is being formed . To solve this problem , I used the method of visualizing thoughts . This approach includes a research of the future topic , analysis of the idea and sketch of the future project . The sketch can be made on paper in the form of a drawing or as a 3D design ( any imaginative approach is an excellent solution ) . In the process , the group clearly demonstrates its train of thought , gives others the opportunity to learn how to present a project and helps develop visual culture , which is especially useful for a designer . Application I begin the visualization method with a detailed analysis of the future topic . To do this , you need to use various Internet resources or books that contain information about the authors , existing projects , descriptions , etc . Most often I find the right material on the art web - sites on the Internet . These sources are always open , which simplifies the search process . After a general study , I suggest creating " tags " for the project . A person writes all the words and phrases that he associates with the chosen topic . They write down all the words in the form of tree branches , creating a system that can be linked together in meaning and find a new incredible image for a future project . This serves as a template or basis for the work . Then you can proceed to the visualization of the received phrases . For our project about museums , we printed out all our ideas , " tags " , visualizations and combined all the best in them into a single whole . The whole group analyzes each work and analyzes what went well and badly in the project . Sometimes we can immediately cut and connect objects to each other . So , we have a new project that has gathered all the ideas , findings and visual part . Insight & Approach I have worked with several groups using this method and realized that this approach helps to unite the team , listen to everyone , creates an opportunity for each member of the group to speak out , this is very important for teamwork . Feedback , discussions and criticism allow you to learn from mistakes and make the next project better , since the visual part remains with each person in the form of an artifact . Every time a person wants to remember how he reasoned last time , they will be able to find visualizations and understand what was good and bad in the project . This develops the visual culture of a creative person and helps in future work . I found that the most important point is the exchange of ideas and the creation of a common sketch in the group , so next time you can devote the main amount of time to this . Then the collective work can be used in the future as a model for other groups . ### Output:

18698

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Tool : Mind Mapping Challenge & Selection : The design thinking tool used by me is mind mapping . I am an engineering graduate from India . And our government every year conducts a hackathon on national level . For which we need to provide our idea and a prototype to government through online submission and if they liked our idea then they ask us to show our demonstration at onsite event . Only 5 teams get selected for a specific problem statement in India . This is a long process of about a month so we had to create a mind map to finish our work in respective time with accuracy . We are a team of 6 people where every other person work progress affect the overall progress in prototype . Application : As I have mentioned above this is a long process of a month or more . And only 5 teams get selected form about 50 teams from all over India . Thus one need to be clear about the understanding of the problem statement and should know the deep insights about the product and outcome required from company . A proper working plan with strict deadlines was required to complete the task . So we created a mind map of our all task on the white board where our team used to work on prototype together . There were about 10- 15 different tasks which needed to merge to get the final prototype submission . Being aware about the effective mind mapping tool we spent 2 days in creating a mind map so further while working there should be no chaos and every one should work on their respective strengths . We understood each other ’s strength and weakness and assigned 2 tasks to every team member according to their choice and convenience . Without mind mapping tool it would be difficult to manage this work in respective time . But due to mind mapping tool all our work was completed within the deadline and we successfully able to submit our prototype . Insights & Approach : - What I have learned from this event is before we have to actually work on something it is always better to discuss the plans with fellow team members . Create a blueprint of the tasks you have to perform in your mind and then execute it with proper sequence of tasks . Also great athletes like Cristiano Ronaldo , Messi , Usain Bolt have their week to week workout plan and they have their personal secretaries and managers to create a mind map and task assignment for them . Having a proper plan in a mind before implementing it is always a good idea . Basically mind mapping is a diagram containing information represented visually . Usually central idea is set in the middle and associated ideas are around the central idea . If you have to work on something which is complex and demands strategic planning then you should practice mind mapping tool . It is not that you will succeed in first attempt only . But we should practice this throughout and eventually we will learn to efficiently use mind mapping tool and it will help us to increase our efficiency and help in long run . Thank you !

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Tool : Mind Mapping Challenge & Selection : The design thinking tool used by me is mind mapping . I am an engineering graduate from India . And our government every year conducts a hackathon on national level . For which we need to provide our idea and a prototype to government through online submission and if they liked our idea then they ask us to show our demonstration at onsite event . Only 5 teams get selected for a specific problem statement in India . This is a long process of about a month so we had to create a mind map to finish our work in respective time with accuracy . We are a team of 6 people where every other person work progress affect the overall progress in prototype . Application : As I have mentioned above this is a long process of a month or more . And only 5 teams get selected form about 50 teams from all over India . Thus one need to be clear about the understanding of the problem statement and should know the deep insights about the product and outcome required from company . A proper working plan with strict deadlines was required to complete the task . So we created a mind map of our all task on the white board where our team used to work on prototype together . There were about 10- 15 different tasks which needed to merge to get the final prototype submission . Being aware about the effective mind mapping tool we spent 2 days in creating a mind map so further while working there should be no chaos and every one should work on their respective strengths . We understood each other ’s strength and weakness and assigned 2 tasks to every team member according to their choice and convenience . Without mind mapping tool it would be difficult to manage this work in respective time . But due to mind mapping tool all our work was completed within the deadline and we successfully able to submit our prototype . Insights & Approach : - What I have learned from this event is before we have to actually work on something it is always better to discuss the plans with fellow team members . Create a blueprint of the tasks you have to perform in your mind and then execute it with proper sequence of tasks . Also great athletes like Cristiano Ronaldo , Messi , Usain Bolt have their week to week workout plan and they have their personal secretaries and managers to create a mind map and task assignment for them . Having a proper plan in a mind before implementing it is always a good idea . Basically mind mapping is a diagram containing information represented visually . Usually central idea is set in the middle and associated ideas are around the central idea . If you have to work on something which is complex and demands strategic planning then you should practice mind mapping tool . It is not that you will succeed in first attempt only . But we should practice this throughout and eventually we will learn to efficiently use mind mapping tool and it will help us to increase our efficiency and help in long run . Thank you ! ### Output:

11368

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Learning Launch Challenge I am from an engineering background and as part of my project work I visited the nearby textile industries . There I found that the workers used to lift the beam manually . The weight of the beam was around 250 kg when fully loaded . 6 to 8 persons were required to lift the beam daily . But due the space constraints , cost , lack of knowledge regarding material handling equipment this process was done manually and no aid was utilized for the same . Selection I have gone through the various tools and decided to use Learning Launches to be applied for the above mentioned problem . Application First launch- During this searched for the available material handling equipment available in the market and checked whether any one of them can be used directly for the beam lifting in the textile units within the constraints mentioned above . From this I came to know that very few of the material handling equipment are suitable for the beam lifting process but do not work with the constraints . Hence there is need to design a tailored made equipment for the same . Second Launch- During I prepared the conceptual design of the equipment and discussed the same with the workers and the units owners for their suggestion . During this my first draft concept started getting proper and desired shape . With these steps I finalized a concept and was handed over to the owner of the unit for further manufacturing of the equipment . Insight Due to the steps of learning launches , that the customer is of prior importance , here in my case the workers were the internal customers and thus I decide dot have their feedback on the designs that I developed for the equipment , where I tried to incorporate the needs of the workers in the concept design . Because of this the anticipated results were achieved to some extent Approach I have a design background , but I ended in designing the device without taking the suggestions of the workers . I had no idea this would ever be considered an asset . Next time I will use this more effectively .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Learning Launch Challenge I am from an engineering background and as part of my project work I visited the nearby textile industries . There I found that the workers used to lift the beam manually . The weight of the beam was around 250 kg when fully loaded . 6 to 8 persons were required to lift the beam daily . But due the space constraints , cost , lack of knowledge regarding material handling equipment this process was done manually and no aid was utilized for the same . Selection I have gone through the various tools and decided to use Learning Launches to be applied for the above mentioned problem . Application First launch- During this searched for the available material handling equipment available in the market and checked whether any one of them can be used directly for the beam lifting in the textile units within the constraints mentioned above . From this I came to know that very few of the material handling equipment are suitable for the beam lifting process but do not work with the constraints . Hence there is need to design a tailored made equipment for the same . Second Launch- During I prepared the conceptual design of the equipment and discussed the same with the workers and the units owners for their suggestion . During this my first draft concept started getting proper and desired shape . With these steps I finalized a concept and was handed over to the owner of the unit for further manufacturing of the equipment . Insight Due to the steps of learning launches , that the customer is of prior importance , here in my case the workers were the internal customers and thus I decide dot have their feedback on the designs that I developed for the equipment , where I tried to incorporate the needs of the workers in the concept design . Because of this the anticipated results were achieved to some extent Approach I have a design background , but I ended in designing the device without taking the suggestions of the workers . I had no idea this would ever be considered an asset . Next time I will use this more effectively . ### Output:

11922

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Mind Mapping Challenge : I work as a Manager - People Operations at an Ed - Tech start - up . My stakeholders are largely employees at all levels and the Leadership team too . As a growing organization , we have always faced challenges with the First - Time Managers effectiveness on the floor . Not that they were bad at their work but largely being Managers for the first time has its own downside . They were expected to change their focus from being an individual contributor to a team driver ; which means managing their team members , their performances , accountability , displaying authority , delegating , managing conflict , mentoring , developing and coaching the team etc . As a result , we wanted to develop an exhaustive training which would help our first - time managers ( quorum of 15 ) to be coached in such a way that they can be good coaches for their teams . Selection : In order to do this exercise , I chose Mind Mapping Tool as this tool will offer creative and graphical way to represent ideas and concepts which helps in structuring information , analysing , comprehending , synthesizing and generating new ideas . As per the video Lecture by Iris Donovan , this tool is very creative in translating observations into insights and insights into design criteria . Application : We began First - Time Managers training by creating the data with the names of the participants , department , designation , number of direct reports etc . After having designed the table of contents in the training , which included formal process training and fundamentals of team building , we wanted to help our Managers to identify their own strengths and areas of improvement as part of this exercise . For which we used Johari Window activity . The Johari window is a technique that helps people better understand their relationship with themselves and others . We tweaked this exercise by getting the Managers to talk to 3 or more stakeholders ( Immediate Manager / Ex- Manager , 2 team members , 1 external stakeholder ) to describe their personality . We also briefed them about Mind Mapping tool to structure their thoughts as per the objectives . As a result of this exercise , the inputs were collated in 4 larger sections : Open Area ( an attribute which says I know and You know ) , Blind Area ( I do n’t know and You know ) , Hidden Area ( I know and you do n’t know ) and Unknown Area ( Both do n’t know ) . Using Mind mapping process , we analysed the observations to capture and represent the personality inputs received by the managers . It was indeed an engaging technique , being more intuitive and creative . Insights : Once this data collating exercise was completed , managers were invited to a meeting room in order to develop a common mind among them about the reality of the design challenge they were facing managing their respective teams . Conversation broke out by discussing the Open Area which by large showcased the attributes which got them promoted . Environment was full on high energy . Attributes were written down on the white board . Similarly discussed on Blind Area and wrote them down on the board . This exercise continued until the Hidden Area and Unknown Area were also written down on the board . Through mind mapping , the managers started extracting meaning from the data in a way that let patterns and insights emerge . Patterns and insights which otherwise would have been missed , as they would have gone about as a piecemeal through the data . This continued until meaningful insight statements emerged . This made the Managers draw insights about : Which are the common attributes in all of them ? Which attribute was an outlier ? Which attributes requires them to work on ? Which needs corrective action ? Which attributes were n’t being exercised ? etc . Towards the end of the exercise , we were able to arrive at an exhaustive lists of attributes which are good to have , must have , do not have , good to avoid , good to cultivate etc . A meaningful discussion which made managers introspect themselves and arrived at the conclusion that they should start working on those insights consciously . After this exercise , we have had multiple sessions to work on the attributes to develop collectively through role plays and discussing on real - time issues on the floor . Also we conducted Individual Development Plans ( IDP ) to help the managers to work on their weak areas separately with subject matter experts . Approach : Next time , we would work both on Mind Mapping tool and Storytelling tool . This is largely to see the effectiveness of the insights collated to that of the collated data with the new set of first - time managers .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Mind Mapping Challenge : I work as a Manager - People Operations at an Ed - Tech start - up . My stakeholders are largely employees at all levels and the Leadership team too . As a growing organization , we have always faced challenges with the First - Time Managers effectiveness on the floor . Not that they were bad at their work but largely being Managers for the first time has its own downside . They were expected to change their focus from being an individual contributor to a team driver ; which means managing their team members , their performances , accountability , displaying authority , delegating , managing conflict , mentoring , developing and coaching the team etc . As a result , we wanted to develop an exhaustive training which would help our first - time managers ( quorum of 15 ) to be coached in such a way that they can be good coaches for their teams . Selection : In order to do this exercise , I chose Mind Mapping Tool as this tool will offer creative and graphical way to represent ideas and concepts which helps in structuring information , analysing , comprehending , synthesizing and generating new ideas . As per the video Lecture by Iris Donovan , this tool is very creative in translating observations into insights and insights into design criteria . Application : We began First - Time Managers training by creating the data with the names of the participants , department , designation , number of direct reports etc . After having designed the table of contents in the training , which included formal process training and fundamentals of team building , we wanted to help our Managers to identify their own strengths and areas of improvement as part of this exercise . For which we used Johari Window activity . The Johari window is a technique that helps people better understand their relationship with themselves and others . We tweaked this exercise by getting the Managers to talk to 3 or more stakeholders ( Immediate Manager / Ex- Manager , 2 team members , 1 external stakeholder ) to describe their personality . We also briefed them about Mind Mapping tool to structure their thoughts as per the objectives . As a result of this exercise , the inputs were collated in 4 larger sections : Open Area ( an attribute which says I know and You know ) , Blind Area ( I do n’t know and You know ) , Hidden Area ( I know and you do n’t know ) and Unknown Area ( Both do n’t know ) . Using Mind mapping process , we analysed the observations to capture and represent the personality inputs received by the managers . It was indeed an engaging technique , being more intuitive and creative . Insights : Once this data collating exercise was completed , managers were invited to a meeting room in order to develop a common mind among them about the reality of the design challenge they were facing managing their respective teams . Conversation broke out by discussing the Open Area which by large showcased the attributes which got them promoted . Environment was full on high energy . Attributes were written down on the white board . Similarly discussed on Blind Area and wrote them down on the board . This exercise continued until the Hidden Area and Unknown Area were also written down on the board . Through mind mapping , the managers started extracting meaning from the data in a way that let patterns and insights emerge . Patterns and insights which otherwise would have been missed , as they would have gone about as a piecemeal through the data . This continued until meaningful insight statements emerged . This made the Managers draw insights about : Which are the common attributes in all of them ? Which attribute was an outlier ? Which attributes requires them to work on ? Which needs corrective action ? Which attributes were n’t being exercised ? etc . Towards the end of the exercise , we were able to arrive at an exhaustive lists of attributes which are good to have , must have , do not have , good to avoid , good to cultivate etc . A meaningful discussion which made managers introspect themselves and arrived at the conclusion that they should start working on those insights consciously . After this exercise , we have had multiple sessions to work on the attributes to develop collectively through role plays and discussing on real - time issues on the floor . Also we conducted Individual Development Plans ( IDP ) to help the managers to work on their weak areas separately with subject matter experts . Approach : Next time , we would work both on Mind Mapping tool and Storytelling tool . This is largely to see the effectiveness of the insights collated to that of the collated data with the new set of first - time managers . ### Output:

21423

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

My design thinking problem – Visualization Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customers , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: My design thinking problem – Visualization Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customers , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . ### Output:

15509

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection- Prototyping Challenge The tool I chose is prototyping . I just got accepted as an operations officer for a big project in my university . We are going to start building a Technology Business Incubator . I am in charge of handling the project team ’s daily tasks , ideation and recruitment of incubatees in the program . Furthermore , I am responsible for managing events , finance , and logistics . As a first - timer , I did not really know how I was going to do my job . Being in operations means that there will be a lot of moving parts and I did not know where to start . I remember I do a lot of User Experience Research and one aspect of the job is doing prototyping . My first task is to come up with a system to organize all the things I need to work on ( ideation , recruitment , events management , finance , logistics ) . Selection Prototyping allows us to make abstract new ideas tangible to potential partners and customers . These include storyboarding , user scenarios , experience journeys , and business concept illustrations — all of which encourage deep involvement by important stakeholders to provide feedback . I think this is the best way to test systems and to know whether it will work or not . Application Me and my team had 5 things to prepare , so we made a business concept illustration on how ideation , recruitment , events management , finance , and logistics can all work together . The team did not fully understand the concept , as it was more on the visual side and it lacked explanation . Since prototyping is all about iteration , we scratched the idea of a business concept illustration and shifted to user scenario . When we were making the user scenario , our focus was about getting the whole team on the same page . Our user scenario prototype displayed different situations to begin our planning and execution . It involved different contingencies should anything happen to be ready for unexpected events . Additionally , five different stakeholders were given five different scenarios as a survey . This helped our team in determining the best plan possible for every scenario . The survey included questions about our plans , understanding the process and the prioritization of tasks , and feelings about the change . This was conducted two months before our proper planning phase within a three - day timeframe . Insight By applying prototyping in our project , specifically user scenarios , we were able to identify the problems that need to be addressed primarily . Prototyping gave us the freedom to iterate our work to constantly improve our designs and systems . Visualization and concept illustrations will not work in this setup since our problem involved systematic processes . Having the vision of what we wanted to do was not enough . It was too abstract . What we needed was workflows to map out all the situations and the steps needed to take to solve the problem . Approach Given that our task is all about creating plans and our team are all proficient in UX Research and Design , prototyping was the best and most appropriate design thinking tool for us . We just need to gain more knowledge and insights and review them thoroughly . Prototyping should reflect all the values involved in design thinking and should always be directed to the next stages of the design process .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection- Prototyping Challenge The tool I chose is prototyping . I just got accepted as an operations officer for a big project in my university . We are going to start building a Technology Business Incubator . I am in charge of handling the project team ’s daily tasks , ideation and recruitment of incubatees in the program . Furthermore , I am responsible for managing events , finance , and logistics . As a first - timer , I did not really know how I was going to do my job . Being in operations means that there will be a lot of moving parts and I did not know where to start . I remember I do a lot of User Experience Research and one aspect of the job is doing prototyping . My first task is to come up with a system to organize all the things I need to work on ( ideation , recruitment , events management , finance , logistics ) . Selection Prototyping allows us to make abstract new ideas tangible to potential partners and customers . These include storyboarding , user scenarios , experience journeys , and business concept illustrations — all of which encourage deep involvement by important stakeholders to provide feedback . I think this is the best way to test systems and to know whether it will work or not . Application Me and my team had 5 things to prepare , so we made a business concept illustration on how ideation , recruitment , events management , finance , and logistics can all work together . The team did not fully understand the concept , as it was more on the visual side and it lacked explanation . Since prototyping is all about iteration , we scratched the idea of a business concept illustration and shifted to user scenario . When we were making the user scenario , our focus was about getting the whole team on the same page . Our user scenario prototype displayed different situations to begin our planning and execution . It involved different contingencies should anything happen to be ready for unexpected events . Additionally , five different stakeholders were given five different scenarios as a survey . This helped our team in determining the best plan possible for every scenario . The survey included questions about our plans , understanding the process and the prioritization of tasks , and feelings about the change . This was conducted two months before our proper planning phase within a three - day timeframe . Insight By applying prototyping in our project , specifically user scenarios , we were able to identify the problems that need to be addressed primarily . Prototyping gave us the freedom to iterate our work to constantly improve our designs and systems . Visualization and concept illustrations will not work in this setup since our problem involved systematic processes . Having the vision of what we wanted to do was not enough . It was too abstract . What we needed was workflows to map out all the situations and the steps needed to take to solve the problem . Approach Given that our task is all about creating plans and our team are all proficient in UX Research and Design , prototyping was the best and most appropriate design thinking tool for us . We just need to gain more knowledge and insights and review them thoroughly . Prototyping should reflect all the values involved in design thinking and should always be directed to the next stages of the design process . ### Output:

14584

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge ( Storytelling ) In today ’s world , we are facing a lot of technology and gadgets coming up . Many of us , was born in the midst of that movement , others before , but the truth is , everyone at some point will deal with the technological wave that is more evident nowadays . For that reason , the challenge that will be discuss in the following sections , is about , how to use the the power of storytelling in the technological environment and take advantage of this powerful method to improve the analysis processes of big quantities of information . Selection Storytelling is a powerful technique that get company ’s attention recently due to its good results . The capacity of understand a big quantity of data and focusing on our attention in just one thing is very few and far between , so , the storytelling is a perfect tool that you need to have in your toolbox . The capacity of conduct a process or a management , and structure that in an easy and understandable way ( with beginning , middle an end ) in a logical way , focusing on the important thing along the way , is what leads us to so - called insights that is the power of storytelling . Application : I work with with several software and programs daily in my job , and one of my responsibilities is to convey important information and insights from different datasets . But the problem is , in big companies the volume of data produced by different areas is huge , it ’s a world of data that are collected every hour . The capacity of human brain to deal with that is little and useless . On the other hand , we have metrics and chart to summarize this enormous quantity of data . My point is , after all correct management of the data , even so , we do n’t have a good ground to get insights , because the charts do n’t tell a story ( with beginning , middle and end ) necessarily . For reason , we need the human factor in this equation . In addition , we can use the storytelling tool for help us . The remaining question is , how can we use storytelling to improve the process of data analyses in daily basis ? First of all , all the data convey some idea , some tendency , some information . However , to take advantage of this and get good ideas and insights , its necessary covey this information in a logical way , read in an intelligent manner . To do that , try to understand the material and use the storytelling is a good bet , because using the storytelling , the information will be more clear and understandable , helping the decision process in different scenarios . Insight With all the data , structured no more like a bunch of information disconnected , but otherwise , in a logical way to take in , in other words , in a storytelling way , its way more easy to get insights , because the clarity help us to grasp all the process in a natural way . Some time ago , I faced one difficult situation , where the correct path to follow was unclear , there were different variants regarding the situation , and I was definitely stuck . Nevertheless , before I kwon it , I found an answer for the problem , because a tried to simplify and tell a story for myself . Approach Using the described method above , has helping me in a lot of different situation in my current job , therefore , I intend continue using what I already kwon is a good approach . Furthermore , I will try to apply in other aspects of my life , or in my studies .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge ( Storytelling ) In today ’s world , we are facing a lot of technology and gadgets coming up . Many of us , was born in the midst of that movement , others before , but the truth is , everyone at some point will deal with the technological wave that is more evident nowadays . For that reason , the challenge that will be discuss in the following sections , is about , how to use the the power of storytelling in the technological environment and take advantage of this powerful method to improve the analysis processes of big quantities of information . Selection Storytelling is a powerful technique that get company ’s attention recently due to its good results . The capacity of understand a big quantity of data and focusing on our attention in just one thing is very few and far between , so , the storytelling is a perfect tool that you need to have in your toolbox . The capacity of conduct a process or a management , and structure that in an easy and understandable way ( with beginning , middle an end ) in a logical way , focusing on the important thing along the way , is what leads us to so - called insights that is the power of storytelling . Application : I work with with several software and programs daily in my job , and one of my responsibilities is to convey important information and insights from different datasets . But the problem is , in big companies the volume of data produced by different areas is huge , it ’s a world of data that are collected every hour . The capacity of human brain to deal with that is little and useless . On the other hand , we have metrics and chart to summarize this enormous quantity of data . My point is , after all correct management of the data , even so , we do n’t have a good ground to get insights , because the charts do n’t tell a story ( with beginning , middle and end ) necessarily . For reason , we need the human factor in this equation . In addition , we can use the storytelling tool for help us . The remaining question is , how can we use storytelling to improve the process of data analyses in daily basis ? First of all , all the data convey some idea , some tendency , some information . However , to take advantage of this and get good ideas and insights , its necessary covey this information in a logical way , read in an intelligent manner . To do that , try to understand the material and use the storytelling is a good bet , because using the storytelling , the information will be more clear and understandable , helping the decision process in different scenarios . Insight With all the data , structured no more like a bunch of information disconnected , but otherwise , in a logical way to take in , in other words , in a storytelling way , its way more easy to get insights , because the clarity help us to grasp all the process in a natural way . Some time ago , I faced one difficult situation , where the correct path to follow was unclear , there were different variants regarding the situation , and I was definitely stuck . Nevertheless , before I kwon it , I found an answer for the problem , because a tried to simplify and tell a story for myself . Approach Using the described method above , has helping me in a lot of different situation in my current job , therefore , I intend continue using what I already kwon is a good approach . Furthermore , I will try to apply in other aspects of my life , or in my studies . ### Output:

21151

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

DESIGN THINKING FOR INNOVATION Reflection – Storytelling Challenges & Selection My passion is working with orphans and the vulnerable in our society . My country being one of the highest hit by HIV / AIDS epidemic , found herself in a state where orphans outnumbered those with parents . HIV / AIDS has claimed more lives than any other causes of deaths . Having grown up without parents as well , I always felt that my experience and what used to be pain , can bring them hope . It is difficult to deal with these people especially if you have not been there yourself . These people feel lonely , have low self- esteem , and have a lot of anger towards life in general . For these reasons I always use Storytelling tool . This tool prove to be useful because it connects with their emotions and in turn brings healing . From those that I have worked with , one thing that instantly come out is , it is not easy for them to open up . They need something to trigger them to respond and that thing is something that relates to their current state . I often use their response to have an insight of their behavioral patterns and also develop ways and strategize on how well I can address and bring them to new life . Application Recently someone I know very well lost his mother . Naturally , he wanted to give his mother a dignified burial and the only way to do so , according to him was to bury her on a weekend , something that his uncles did n’t agree with . This became a tussle until I stepped in . Everyone was looking at the expenses of having to keep the corpse at the mortuary for that long and he was looking at something completely different , “ all friends , family and well - wishers should be there for his mother ’s funeral , not just a few since not everyone can not make it during the week ” . I asked everyone to keep quiet and told them the nephew was the “ main character ” in this situation therefore we should first listen to his reasoning and digest it before countering it . The whole purpose was to bring empathy to the uncles as well as bring the nephew to a calm state . I told them that I lost a mother and I know how painful it is , and the only thing that is going through their nephew ’s mind is , the only person who loved him and brought him to life is gone , so nobody can act out of love towards him . It caught all of their attention . Insight & Approach As he was sobbing , he managed to catch his breath and spoke , this time not from the defensive side but with trust that there was somebody who understood him . The uncles were also attentive . When he finished everyone in the room could see from his point of view . The issue of finances still remained , the difference this time was everyone worked collectively to work out the budget . Then they all agreed that the burial will be on a weekend . This is one of the many of the stories that I have used storytelling tool and from this , I founded ‘ Relo Abarrane Books ’ , a bookshop with a small reading area offering services to school going children who have no support at home . With parent and teacher involvement that is always emphasized in bringing up children and encouraging good performance at schools , orphans and vulnerable children are always disadvantaged . So that is where ‘ Relo Abarrane Books ’ steps in . We have around 10 students aged 7 - 13 that we help daily with their school work for an hour . The whole idea is to provide a conducive environment for them to focus and also motivate them . We believe that with time as the business grows , the number of children will also increase . This course has really broadened my perspective . I had no design thinking background and never thought of myself as an innovator . My story stirred a passion in me , ended up with a bookshop with purpose and now with the design tools I have learnt in this course , nothing stops me from growing to greatness .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: DESIGN THINKING FOR INNOVATION Reflection – Storytelling Challenges & Selection My passion is working with orphans and the vulnerable in our society . My country being one of the highest hit by HIV / AIDS epidemic , found herself in a state where orphans outnumbered those with parents . HIV / AIDS has claimed more lives than any other causes of deaths . Having grown up without parents as well , I always felt that my experience and what used to be pain , can bring them hope . It is difficult to deal with these people especially if you have not been there yourself . These people feel lonely , have low self- esteem , and have a lot of anger towards life in general . For these reasons I always use Storytelling tool . This tool prove to be useful because it connects with their emotions and in turn brings healing . From those that I have worked with , one thing that instantly come out is , it is not easy for them to open up . They need something to trigger them to respond and that thing is something that relates to their current state . I often use their response to have an insight of their behavioral patterns and also develop ways and strategize on how well I can address and bring them to new life . Application Recently someone I know very well lost his mother . Naturally , he wanted to give his mother a dignified burial and the only way to do so , according to him was to bury her on a weekend , something that his uncles did n’t agree with . This became a tussle until I stepped in . Everyone was looking at the expenses of having to keep the corpse at the mortuary for that long and he was looking at something completely different , “ all friends , family and well - wishers should be there for his mother ’s funeral , not just a few since not everyone can not make it during the week ” . I asked everyone to keep quiet and told them the nephew was the “ main character ” in this situation therefore we should first listen to his reasoning and digest it before countering it . The whole purpose was to bring empathy to the uncles as well as bring the nephew to a calm state . I told them that I lost a mother and I know how painful it is , and the only thing that is going through their nephew ’s mind is , the only person who loved him and brought him to life is gone , so nobody can act out of love towards him . It caught all of their attention . Insight & Approach As he was sobbing , he managed to catch his breath and spoke , this time not from the defensive side but with trust that there was somebody who understood him . The uncles were also attentive . When he finished everyone in the room could see from his point of view . The issue of finances still remained , the difference this time was everyone worked collectively to work out the budget . Then they all agreed that the burial will be on a weekend . This is one of the many of the stories that I have used storytelling tool and from this , I founded ‘ Relo Abarrane Books ’ , a bookshop with a small reading area offering services to school going children who have no support at home . With parent and teacher involvement that is always emphasized in bringing up children and encouraging good performance at schools , orphans and vulnerable children are always disadvantaged . So that is where ‘ Relo Abarrane Books ’ steps in . We have around 10 students aged 7 - 13 that we help daily with their school work for an hour . The whole idea is to provide a conducive environment for them to focus and also motivate them . We believe that with time as the business grows , the number of children will also increase . This course has really broadened my perspective . I had no design thinking background and never thought of myself as an innovator . My story stirred a passion in me , ended up with a bookshop with purpose and now with the design tools I have learnt in this course , nothing stops me from growing to greatness . ### Output:

10000

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization Challenge and Selection I needed to represent an abstract concept such as a use case for a new software platform handling test done on a live mobile communication network . Customers would use this software to collect measurement data from their test in different situations and from different sources . I had set up a workshop with different stakeholders , i.e. people coming from different teams : - product manager - whose goal was to make sure customer requirements were fulfilled building something that could easily sell - software developers - whose goal is to understand what needs to be implemented - architects – whose goal is to understand what software framework they would need to use , and if the use case is in contradiction with what is already available - testers – whose goal is to make sure at this point requirements are properly documented and can be tested in a repeatable and structured way - marketing communication manager – whose goal is to understand what needs to be communicated and advertised to the market Therefore , different stakeholders with a different background needed something immediate and easy to understand that can engage them and switch into “ creative ” mode . The choice for visualization was therefore the easiest and immediate since it allows having people with different backgrounds and technical competences to create / brainstorm together . Application I have created a very basic representation of the different use case to explain the concept to each stakeholder . We first started with a traditional set of slides , where I had drawn simple figures using clips and standard shapes . This was just to introduce the real work in a comprehensible manner to everyone and be able to be prepared before the meeting . People would receive the main drawings and storyboard in their Email and they would have the chance to check it out to get into the idea . Use case representation is usually done with UML programming , however , my goal here was to represent and encourage people not familiar with the UML , to actively participate and contribute to the creative process . During the meeting , a common wall - wide whiteboard was used to draw again the visualization of each single use case . People would almost immediately add to the drawing or partially re - draw it in their way . We started to see implications and influences of the different use cases with ( and against ) each other ’s . After the initial phase of description of the use cases , and some personal reflection / elaboration , people started naturally to use the board and draw their view of the possible solution . Different stakeholders started to participate to the creative process , making it efficient and faster , since the common language was visual and simple to use . Insight and Approach Indeed visualizing things unlocks different parts of the brain and creates almost immediately . Different set of people , with different skillsets have helped to understand and creatively work on the problem at hand to Visualization is indeed a process consisting of three main steps ( Rizvi , 2016 ): : - Listening – which is the input - Thinking – which is the “ elaboration process ” - Drawing/ visualizing – which is the output One of the insights I have gained is that visualization itself is a powerful tool , but it even more powerful if coupled with other design thinking tools , such as story telling or brainstorming . In combination with story telling there could be another phase , in parallel to the “ listening ” , which is the “ telling ” the story , the customer issue , the ability to bring the “ pain ” of the customer trying to solve a problem . In combination with brainstorming , there could be another phase , after the drawing / visualization which is the collaborative creation / visualization of the problem and the possible solution . Another insight is that visualization could be applied in different stages of the design thinking – from the “ what is ” to the “ what works ” , but it is probably more effective in the creating concepts for possible working prototypes and creating new solutions . References Rizvi , R. ( 2016 ) . Importance of visualisation in design thinking . Retrieved from https://www.linkedin.com/pulse/importance-visualisation-design-thinking-rizan-rizvi/

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization Challenge and Selection I needed to represent an abstract concept such as a use case for a new software platform handling test done on a live mobile communication network . Customers would use this software to collect measurement data from their test in different situations and from different sources . I had set up a workshop with different stakeholders , i.e. people coming from different teams : - product manager - whose goal was to make sure customer requirements were fulfilled building something that could easily sell - software developers - whose goal is to understand what needs to be implemented - architects – whose goal is to understand what software framework they would need to use , and if the use case is in contradiction with what is already available - testers – whose goal is to make sure at this point requirements are properly documented and can be tested in a repeatable and structured way - marketing communication manager – whose goal is to understand what needs to be communicated and advertised to the market Therefore , different stakeholders with a different background needed something immediate and easy to understand that can engage them and switch into “ creative ” mode . The choice for visualization was therefore the easiest and immediate since it allows having people with different backgrounds and technical competences to create / brainstorm together . Application I have created a very basic representation of the different use case to explain the concept to each stakeholder . We first started with a traditional set of slides , where I had drawn simple figures using clips and standard shapes . This was just to introduce the real work in a comprehensible manner to everyone and be able to be prepared before the meeting . People would receive the main drawings and storyboard in their Email and they would have the chance to check it out to get into the idea . Use case representation is usually done with UML programming , however , my goal here was to represent and encourage people not familiar with the UML , to actively participate and contribute to the creative process . During the meeting , a common wall - wide whiteboard was used to draw again the visualization of each single use case . People would almost immediately add to the drawing or partially re - draw it in their way . We started to see implications and influences of the different use cases with ( and against ) each other ’s . After the initial phase of description of the use cases , and some personal reflection / elaboration , people started naturally to use the board and draw their view of the possible solution . Different stakeholders started to participate to the creative process , making it efficient and faster , since the common language was visual and simple to use . Insight and Approach Indeed visualizing things unlocks different parts of the brain and creates almost immediately . Different set of people , with different skillsets have helped to understand and creatively work on the problem at hand to Visualization is indeed a process consisting of three main steps ( Rizvi , 2016 ): : - Listening – which is the input - Thinking – which is the “ elaboration process ” - Drawing/ visualizing – which is the output One of the insights I have gained is that visualization itself is a powerful tool , but it even more powerful if coupled with other design thinking tools , such as story telling or brainstorming . In combination with story telling there could be another phase , in parallel to the “ listening ” , which is the “ telling ” the story , the customer issue , the ability to bring the “ pain ” of the customer trying to solve a problem . In combination with brainstorming , there could be another phase , after the drawing / visualization which is the collaborative creation / visualization of the problem and the possible solution . Another insight is that visualization could be applied in different stages of the design thinking – from the “ what is ” to the “ what works ” , but it is probably more effective in the creating concepts for possible working prototypes and creating new solutions . References Rizvi , R. ( 2016 ) . Importance of visualisation in design thinking . Retrieved from https://www.linkedin.com/pulse/importance-visualisation-design-thinking-rizan-rizvi/ ### Output:

11929

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection I start thinking what the best way is to brainstorm . While there are basic rules that make the process meaningful and effective , there are dozens of ways to inspire creative ideas . Many facilitators use more than one technique in a single brainstorming session to keep the creative juices flowing while supporting different styles of thought and expression . Depending upon our situation , I diced to start with one of the brainstorming approaches “ Analytic Brainstorming ” using the Mind Maps to ensure we generate a good quantity of really useful , creative ideas to improve our media offering and reach . Application Mind mapping is a visual tool for enhancing the brainstorming process . In essence , you ’re drawing a picture of the relationships among and between ideas . Start by writing down your goal or challenge and ask participants to think of related issues . Layer by layer , add content to your map so that you can visually see how , for example , a problem with your company social media reach which shows limited followers or performance . So , the use of mind maps are ways to look at information differently . This different view allows the user to get different perspectives that gives them better insight , more clarity , peace of mind , understanding . Basically , you go from a lot of information , to a clear view . You allow yourself to have a bigger picture overview . Mind mapping structures were used by many people throughout history . Many smart people used it ( and probably also many people who are not that famous ) . Insight & Approach I discover that the most valuable aspect is shared ideas and learning , by visualization tool , which make it very easy for everybody and let them engage and give more out of the box ideas and create a clear starting point for a series of Design Thinking activities . Then , a revised drawing that includes their collected notes can serve as a reference tool for the rest of their work .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection I start thinking what the best way is to brainstorm . While there are basic rules that make the process meaningful and effective , there are dozens of ways to inspire creative ideas . Many facilitators use more than one technique in a single brainstorming session to keep the creative juices flowing while supporting different styles of thought and expression . Depending upon our situation , I diced to start with one of the brainstorming approaches “ Analytic Brainstorming ” using the Mind Maps to ensure we generate a good quantity of really useful , creative ideas to improve our media offering and reach . Application Mind mapping is a visual tool for enhancing the brainstorming process . In essence , you ’re drawing a picture of the relationships among and between ideas . Start by writing down your goal or challenge and ask participants to think of related issues . Layer by layer , add content to your map so that you can visually see how , for example , a problem with your company social media reach which shows limited followers or performance . So , the use of mind maps are ways to look at information differently . This different view allows the user to get different perspectives that gives them better insight , more clarity , peace of mind , understanding . Basically , you go from a lot of information , to a clear view . You allow yourself to have a bigger picture overview . Mind mapping structures were used by many people throughout history . Many smart people used it ( and probably also many people who are not that famous ) . Insight & Approach I discover that the most valuable aspect is shared ideas and learning , by visualization tool , which make it very easy for everybody and let them engage and give more out of the box ideas and create a clear starting point for a series of Design Thinking activities . Then , a revised drawing that includes their collected notes can serve as a reference tool for the rest of their work . ### Output:

14498

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling Challenge In marketing , it is a technique that consists of connecting with your users with the message that you are transmitting , either out loud , though , or through a story with its character and its plot . The key is to get to know our users more every day through the unique and emotional connection that is generated when we tell a story . And for this , storytelling is the best tool . The intention we pursue when using the storytelling technique is to generate a relationship beyond the mere transmission of a message to our audience . Selection I personally chose to choose this tool , since it is the most common in business , we really love stories , we like to imagine and above all that a product or service transports us to a place where we can feel comfortable . If we think about it objectively , how many of us decide to buy something simply for the sake of having an experience , something that does n't make us feel good . Application It does not have much that the place where I work implemented a new line of products , it was a new stage in the company , since it was beginning to grow , I decided to join the marketing team to implement a marketing strategy in which I could freely use the tool For storytelling , the idea was to make the product known and , incidentally , give the viewer a good taste in the mouth . Insight Previously I had already taken a course of marketing fundamentals , I used my acquired knowledge together with those of this course , I knew that we are fascinated by stories , especially if they have happy endings , I took Car companies as an example , it is impressive the way in which They have managed the storytelling of their brand . Approach Well , when i was analyzing the results , i noticed that people do not care as much as your product could be better than the others , there are several factors that will influence decision - making , it is necessary to do a market study , know their interests and what They are looking , so when it is time to apply the tool we take into account the variables that exist , I would focus on highlighting the things that the consumer is looking for and that my product has . Thanks for rating my work . ( (:

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling Challenge In marketing , it is a technique that consists of connecting with your users with the message that you are transmitting , either out loud , though , or through a story with its character and its plot . The key is to get to know our users more every day through the unique and emotional connection that is generated when we tell a story . And for this , storytelling is the best tool . The intention we pursue when using the storytelling technique is to generate a relationship beyond the mere transmission of a message to our audience . Selection I personally chose to choose this tool , since it is the most common in business , we really love stories , we like to imagine and above all that a product or service transports us to a place where we can feel comfortable . If we think about it objectively , how many of us decide to buy something simply for the sake of having an experience , something that does n't make us feel good . Application It does not have much that the place where I work implemented a new line of products , it was a new stage in the company , since it was beginning to grow , I decided to join the marketing team to implement a marketing strategy in which I could freely use the tool For storytelling , the idea was to make the product known and , incidentally , give the viewer a good taste in the mouth . Insight Previously I had already taken a course of marketing fundamentals , I used my acquired knowledge together with those of this course , I knew that we are fascinated by stories , especially if they have happy endings , I took Car companies as an example , it is impressive the way in which They have managed the storytelling of their brand . Approach Well , when i was analyzing the results , i noticed that people do not care as much as your product could be better than the others , there are several factors that will influence decision - making , it is necessary to do a market study , know their interests and what They are looking , so when it is time to apply the tool we take into account the variables that exist , I would focus on highlighting the things that the consumer is looking for and that my product has . Thanks for rating my work . ( (: ### Output:

11912

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : Working in Media and Advertising is very challenging , updating with every trends and happenings in the industry can be really tricky . Managing every client coming from different sector such as , Textile , Chemicals , Beverages , Shampoo etc . Shift in advertising is evident these days , with everything being digitalized , advertising is also following the same pattern of transformation and moving from conventional mediums such as , TV , Print and Radio . Clients with limited budgets are utilizing digital platforms for the better results ( more targeted results ) . Explaining the same shift in advertising pattern to clients who are not open to change and wants the same monotonous advertising pattern is not an easy task whereas the same budget can be exhausted in Digital and will give more efficient results in terms of ad recall and resonance with the brands . Selection : The tool I selected was the Tool of visualizing/ Visiual Thinking . I selected this tool for better understanding of the old school mindset clients so they exactly know how digital advertising works . It is always important to meet the expectations of the client by fulfilling their requirement but one the other hand is it also important to give them the adequate knowledge , so they are updated . Application : I initiated this process by the help of this tool of visualization , every client was invited in a session where they were given questions regarding their expectations and executional plans and their understanding to digital advertising . Upon receiving the different answers from different clients , they were then asked what kind of innovations are the really looking at , what will benefit the brands , how their target audiences understand the communication and what are their habits , how do they spend their time and how do they keep themselves updated about the market . Majority of the clients ’ answer validated the fact that everyone these days their audiences are shifting to the digitalized age . They were then questioned regarding the spillover of the budgets and how they are wasting their budgets on other platforms while they should be focusing on the digital platforms . The tool was beneficial in the above mentioned scenario , as I gave them visual direction of how the creative and advertisement will appear on different platforms of digital media and they were better able understand the dynamics of the digital era . Showing them the visuals of every ad form on digital and making them choose which may work best for them . Insight : The clients knew that their Target audience has shifted to digital , but due to not being open to the idea of experimenting they never opted for this option . Through this tool they were able to differentiate whether which ad form will work best . They already knew the best possible options for their audiences and how to hook them to watch their ad at least one time so the audience can relate to the brand and will help the brand to build better relationship and customer centric strategies . Approach : Through the tool they were able to identify the actual image in their heads and their expectations were controlled . The session was fruitful in a way that the clients themselves agreed on the fact that the audiences ’ requirement is also important and their shifts in trends is equally important . However , clients where highly impressed with the potential of the digital advertising .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : Working in Media and Advertising is very challenging , updating with every trends and happenings in the industry can be really tricky . Managing every client coming from different sector such as , Textile , Chemicals , Beverages , Shampoo etc . Shift in advertising is evident these days , with everything being digitalized , advertising is also following the same pattern of transformation and moving from conventional mediums such as , TV , Print and Radio . Clients with limited budgets are utilizing digital platforms for the better results ( more targeted results ) . Explaining the same shift in advertising pattern to clients who are not open to change and wants the same monotonous advertising pattern is not an easy task whereas the same budget can be exhausted in Digital and will give more efficient results in terms of ad recall and resonance with the brands . Selection : The tool I selected was the Tool of visualizing/ Visiual Thinking . I selected this tool for better understanding of the old school mindset clients so they exactly know how digital advertising works . It is always important to meet the expectations of the client by fulfilling their requirement but one the other hand is it also important to give them the adequate knowledge , so they are updated . Application : I initiated this process by the help of this tool of visualization , every client was invited in a session where they were given questions regarding their expectations and executional plans and their understanding to digital advertising . Upon receiving the different answers from different clients , they were then asked what kind of innovations are the really looking at , what will benefit the brands , how their target audiences understand the communication and what are their habits , how do they spend their time and how do they keep themselves updated about the market . Majority of the clients ’ answer validated the fact that everyone these days their audiences are shifting to the digitalized age . They were then questioned regarding the spillover of the budgets and how they are wasting their budgets on other platforms while they should be focusing on the digital platforms . The tool was beneficial in the above mentioned scenario , as I gave them visual direction of how the creative and advertisement will appear on different platforms of digital media and they were better able understand the dynamics of the digital era . Showing them the visuals of every ad form on digital and making them choose which may work best for them . Insight : The clients knew that their Target audience has shifted to digital , but due to not being open to the idea of experimenting they never opted for this option . Through this tool they were able to differentiate whether which ad form will work best . They already knew the best possible options for their audiences and how to hook them to watch their ad at least one time so the audience can relate to the brand and will help the brand to build better relationship and customer centric strategies . Approach : Through the tool they were able to identify the actual image in their heads and their expectations were controlled . The session was fruitful in a way that the clients themselves agreed on the fact that the audiences ’ requirement is also important and their shifts in trends is equally important . However , clients where highly impressed with the potential of the digital advertising . ### Output:

10770

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization - Investment Platform Challenge I ’m a member of the Digital Transformation team at my organization , and my challenge is to develop and gather an innovated requirement for our New Investment Digital Platform , to scale our revenue through taking small percentage of the investor ’s transactions . The project scope includes the business analysis department composed of 3 employees , and 1 of the investment consultants from our organization consultants . We need to tackle this challenge and be ready in less than 5 weeks . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the visualization launch tool . We will transfer the ideas into prototypes to test it fast and iterate . Application In our early meeting at the first week , we focused on meeting with investors and listen to their needs , we also tried several investment platforms locally and globally , we also search the benchmark to know where is the trend going in this sector . Then , next week ’s we start discussing the structure of our platform , and how to build the platform with gamification framework to hook the customer and make him love the platform , in this stage every idea we like we start to draw Low design of the screen to connect the dots . Last week , we start to make the High- end design with interactive prototype . Insight By applying the visualization our team got faster movement because the ideas is visually clear to everyone , and anyone can set the comments and we reflect it to get everyone onboard . Approach Daily 15 min . standup meeting made our life easier , as we can know each problem we face and we idea the solution and make decision faster .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization - Investment Platform Challenge I ’m a member of the Digital Transformation team at my organization , and my challenge is to develop and gather an innovated requirement for our New Investment Digital Platform , to scale our revenue through taking small percentage of the investor ’s transactions . The project scope includes the business analysis department composed of 3 employees , and 1 of the investment consultants from our organization consultants . We need to tackle this challenge and be ready in less than 5 weeks . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the visualization launch tool . We will transfer the ideas into prototypes to test it fast and iterate . Application In our early meeting at the first week , we focused on meeting with investors and listen to their needs , we also tried several investment platforms locally and globally , we also search the benchmark to know where is the trend going in this sector . Then , next week ’s we start discussing the structure of our platform , and how to build the platform with gamification framework to hook the customer and make him love the platform , in this stage every idea we like we start to draw Low design of the screen to connect the dots . Last week , we start to make the High- end design with interactive prototype . Insight By applying the visualization our team got faster movement because the ideas is visually clear to everyone , and anyone can set the comments and we reflect it to get everyone onboard . Approach Daily 15 min . standup meeting made our life easier , as we can know each problem we face and we idea the solution and make decision faster . ### Output:

14928

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

REFLECTION – MIND MAPPING TOOL Challenge Over the course of my works as an engineer , I had the opportunity to make use of the 4 taught tools . In my opinion , the selection of tool will very much depend on the target audience and their understanding of the topic at hand . Quite some time back , a team of various job functions staff , including myself , was formed to explore on how the different function groups could collaborate to further enhance our work productivity . We had to provide our inputs within two weeks to the management . Selection Given the short assignment duration to brainstorm for feasible ideas , we opted for mind mapping tool as it could break the mind barrier easily and freely bring out the thoughts from the team , especially we were of a diversified one , without the concern of any right or wrong input at the on start . The feasibility of the pool of inputs could be examined along the way . Application The team started off by putting up a problem statement and the team members were given a few minutes to think through . After which , we wrote our thoughts / suggestions on the sticky notes provided . Once done , the members pasted the notes onto the whiteboard and shared on the inputs to the rest of the team . After one round of presentation , the sticky notes on the whiteboard were grouped into cluster of similar aspects . Each cluster was being further examined and discussed for any fruitful insights , which could be used to effectively address our challenge . Insight & Approach With the mind mapping tool application , the team was able to within a short period of time , identified the various ideas and solutions to further enhance the work productivity . This tool enabled the team to produce a vast pool of feasible inputs , which the management was glad to hear , but with some additional inputs given by them . The project was a success as our inputs were put in- placed with commendable results . The whole process could be further improved and be more comprehensive by also adopting the mind mapping tool with the management during the presentation . The management could also provide their inputs during the discussion , which could spark a more thought - provoking discussion . This course has given me a better insight of the various tools , on what is design thinking as well as the correct mindset when approaching a challenge . The knowledge gained will definitely be useful in my works .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: REFLECTION – MIND MAPPING TOOL Challenge Over the course of my works as an engineer , I had the opportunity to make use of the 4 taught tools . In my opinion , the selection of tool will very much depend on the target audience and their understanding of the topic at hand . Quite some time back , a team of various job functions staff , including myself , was formed to explore on how the different function groups could collaborate to further enhance our work productivity . We had to provide our inputs within two weeks to the management . Selection Given the short assignment duration to brainstorm for feasible ideas , we opted for mind mapping tool as it could break the mind barrier easily and freely bring out the thoughts from the team , especially we were of a diversified one , without the concern of any right or wrong input at the on start . The feasibility of the pool of inputs could be examined along the way . Application The team started off by putting up a problem statement and the team members were given a few minutes to think through . After which , we wrote our thoughts / suggestions on the sticky notes provided . Once done , the members pasted the notes onto the whiteboard and shared on the inputs to the rest of the team . After one round of presentation , the sticky notes on the whiteboard were grouped into cluster of similar aspects . Each cluster was being further examined and discussed for any fruitful insights , which could be used to effectively address our challenge . Insight & Approach With the mind mapping tool application , the team was able to within a short period of time , identified the various ideas and solutions to further enhance the work productivity . This tool enabled the team to produce a vast pool of feasible inputs , which the management was glad to hear , but with some additional inputs given by them . The project was a success as our inputs were put in- placed with commendable results . The whole process could be further improved and be more comprehensive by also adopting the mind mapping tool with the management during the presentation . The management could also provide their inputs during the discussion , which could spark a more thought - provoking discussion . This course has given me a better insight of the various tools , on what is design thinking as well as the correct mindset when approaching a challenge . The knowledge gained will definitely be useful in my works . ### Output:

20526

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection : Learning Launch Challenge : As part of my work I run an annual recruiting campaign to identify twenty top leaders in the energy and climate space under the age of thirty five to join a prestigious program at my institution . The selection process depends on an open application and a merit - based review process . Naturally , the more high - quality applications I receive , the more competitive the process is , and ultimately , my annual cohort of twenty is higher caliber . Therefore , each year I strive to increase the total reach of the campaign as well as the average quality of the candidates . These two constraints are the primary design criteria of this challenge . Traditionally , our recruitment campaign centers on distributing a document we refer to as our ‘ call - for - applications ’ through direct email , personal networks , and social media . While this document is full of useful information , the document medium itself is n’t very dynamic or interesting . Based on data from previous campaigns , I knew that while we were reaching many millions of potential applicants through our existing distribution channels , a very small percentage were actually clicking any of the links in the document , or even spending more than a few seconds reading it . The low conversation rate had been a source of frustration for a number of recruitment cycles . My operating hypothesis was that the format of the application call was partially responsible for this low conversion percentage – more dynamic content that communicated the idea in a shorter time span and generated greater curiosity and interest , potentially at the expense of detailed information , would , I surmised , likely lead to a better click - through rate . So , the challenge : redesign our recruitment materials in a format other than our traditional ‘ call - for - applications ’ document . Selection and the Tool : This redesign involved the use of a number of different tools to better understand the user - experience involved in applying for our program , including journey mapping and interviews of previous applicants . However , for the purposes of this reflection , I will focus on the learning launch tool , which was used to pilot the different new formats and content pieces we developed for our campaign this year . The learning launch tool is employed near the end of the design thinking process , after designers have already explored and answered the questions what is and what if , and are searching for answers to the questions what works and what wows ? This tool is deployed when designers have possible solution sets prepared and ready to test in the market . Its hallmark , and where it differs from traditional innovation processes , is its focus on placing small bets on a low - fidelity prototypes with the potential to show success , but , perhaps most importantly , the ability to fail at a very low cost . Through low - cost failures in the learning launch stage , the designer can test his assumptions quickly iterate and experiment with multiple solutions , gathering key insights about the feasibility of all his or her ideas in the real market while honing the solution . Application of the Tool : This was the strategy employed for our recruitment campaign . I piloted three low - cost advertising campaigns with three new types of content , produced in - house at no cost , but also at a relatively low production value . These included graphically designed “ image tiles ” featuring images of past participants , activities , and other interesting aspects of the program with short superimposed text emphasizing a unique , but limited - time only , opportunity ; short videos of former participants discussing the program and offering testimonials , and finally , short video clips of myself and my team discussing the program and its vision ( this suggestion was actually generated by a colleague outside our team who was invited to our brainstorming sessions specifically to offer an outside perspective , thereby helping us account for our own “ blind spots ” and group think ) . The learning launch included rolling out a small number of varieties of each of these pieces of content towards targeted audiences via Facebook and Twitter ad campaigns . We also published a traditional application call to the same demographic groups as a control in our market experiment . Insights : After a week of running the ads , our video testimonials and tiles outperformed the application call , but our staff videos faired poorly . We ultimately invested greater resources in the testimonial and graphic design tiles to enhance and professionalize the production quality , and also combined the two during later experiments , to roll out to our entire distribution network . The final numbers not only exceeded our previous recruitment campaign metrics , but they also delivered some unexpected results – we captured more and better applicants , including a large number from sub - categories in the broadly defined energy and climate space who we had previously not considered or targeted : people working on software and digital services for the energy industry . I believe this type of unexpected discovery is one of the great benefits of the learning launch tool and design thinking more generally . Once you acknowledge and accept that you can not fully predict how a given solution will play out in the market , you become more aware of possibilities and insights that you might otherwise have missed because they were not part of your initial criteria . In this case , we were not aiming to capture new types of professional demographics , only enhance our engagement with or pre- defined target group . However , the discovery of an entirely new professional demographic interested in our work that represents a complimentary sector and perspective has been a revelation and offered a tremendous amount of dynamism to our program . The connections between the two may not have ever been exposed , let alone acted upon , had we not embarked on the process of design thinking in pursuit of our original goal – to exceed annual recruiting metrics . Approach - What I Might Do Differently Next Time : Next time I will devote more time and resources to socializing the concept of a learning launch internally with my supervisors , especially those responsible for managing our budget . The notion of a multi - pronged market experiment in which a large percentage of my ideas will likely fail ( while these tests are cheap , they are not free , and the gut reaction to the principle of “ wasting ” money , no matter how little , is difficult to manage ) was received with significant skepticism . The greatest asset I had to actually advance this strategy was speed – I was able to move through the development and testing of prototypes more quickly than supervisors could determine what decision to make in response to my ideas . By the time this skepticism was fully processed and I was told to take my ideas “ back to the drawing board ” before publishing , I had already run multiple tests and had the data required to make my case . I was fortunate to be in an environment in which I have this latitude for independent action while also conducting a learning launch uniquely well suited for speed . However , learning from this experience , in the future I will take steps before launching to ensure I am prepared to move faster than my bureaucracy and to ensure I have the appropriate “ overhead ” cover because this tool does involve failures , which are always difficult to justify . Additionally , In the future I will make better use of the story telling tool in developing this type of content . One of the reasons our staff videos performed poorly is because they did n’t do a good job telling a story , but were based to closely off the original application call . In future iterations of this recruitment campaign , I believe there is a way to leverage staff videos and story telling to enhance the overall efficacy of the program .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection : Learning Launch Challenge : As part of my work I run an annual recruiting campaign to identify twenty top leaders in the energy and climate space under the age of thirty five to join a prestigious program at my institution . The selection process depends on an open application and a merit - based review process . Naturally , the more high - quality applications I receive , the more competitive the process is , and ultimately , my annual cohort of twenty is higher caliber . Therefore , each year I strive to increase the total reach of the campaign as well as the average quality of the candidates . These two constraints are the primary design criteria of this challenge . Traditionally , our recruitment campaign centers on distributing a document we refer to as our ‘ call - for - applications ’ through direct email , personal networks , and social media . While this document is full of useful information , the document medium itself is n’t very dynamic or interesting . Based on data from previous campaigns , I knew that while we were reaching many millions of potential applicants through our existing distribution channels , a very small percentage were actually clicking any of the links in the document , or even spending more than a few seconds reading it . The low conversation rate had been a source of frustration for a number of recruitment cycles . My operating hypothesis was that the format of the application call was partially responsible for this low conversion percentage – more dynamic content that communicated the idea in a shorter time span and generated greater curiosity and interest , potentially at the expense of detailed information , would , I surmised , likely lead to a better click - through rate . So , the challenge : redesign our recruitment materials in a format other than our traditional ‘ call - for - applications ’ document . Selection and the Tool : This redesign involved the use of a number of different tools to better understand the user - experience involved in applying for our program , including journey mapping and interviews of previous applicants . However , for the purposes of this reflection , I will focus on the learning launch tool , which was used to pilot the different new formats and content pieces we developed for our campaign this year . The learning launch tool is employed near the end of the design thinking process , after designers have already explored and answered the questions what is and what if , and are searching for answers to the questions what works and what wows ? This tool is deployed when designers have possible solution sets prepared and ready to test in the market . Its hallmark , and where it differs from traditional innovation processes , is its focus on placing small bets on a low - fidelity prototypes with the potential to show success , but , perhaps most importantly , the ability to fail at a very low cost . Through low - cost failures in the learning launch stage , the designer can test his assumptions quickly iterate and experiment with multiple solutions , gathering key insights about the feasibility of all his or her ideas in the real market while honing the solution . Application of the Tool : This was the strategy employed for our recruitment campaign . I piloted three low - cost advertising campaigns with three new types of content , produced in - house at no cost , but also at a relatively low production value . These included graphically designed “ image tiles ” featuring images of past participants , activities , and other interesting aspects of the program with short superimposed text emphasizing a unique , but limited - time only , opportunity ; short videos of former participants discussing the program and offering testimonials , and finally , short video clips of myself and my team discussing the program and its vision ( this suggestion was actually generated by a colleague outside our team who was invited to our brainstorming sessions specifically to offer an outside perspective , thereby helping us account for our own “ blind spots ” and group think ) . The learning launch included rolling out a small number of varieties of each of these pieces of content towards targeted audiences via Facebook and Twitter ad campaigns . We also published a traditional application call to the same demographic groups as a control in our market experiment . Insights : After a week of running the ads , our video testimonials and tiles outperformed the application call , but our staff videos faired poorly . We ultimately invested greater resources in the testimonial and graphic design tiles to enhance and professionalize the production quality , and also combined the two during later experiments , to roll out to our entire distribution network . The final numbers not only exceeded our previous recruitment campaign metrics , but they also delivered some unexpected results – we captured more and better applicants , including a large number from sub - categories in the broadly defined energy and climate space who we had previously not considered or targeted : people working on software and digital services for the energy industry . I believe this type of unexpected discovery is one of the great benefits of the learning launch tool and design thinking more generally . Once you acknowledge and accept that you can not fully predict how a given solution will play out in the market , you become more aware of possibilities and insights that you might otherwise have missed because they were not part of your initial criteria . In this case , we were not aiming to capture new types of professional demographics , only enhance our engagement with or pre- defined target group . However , the discovery of an entirely new professional demographic interested in our work that represents a complimentary sector and perspective has been a revelation and offered a tremendous amount of dynamism to our program . The connections between the two may not have ever been exposed , let alone acted upon , had we not embarked on the process of design thinking in pursuit of our original goal – to exceed annual recruiting metrics . Approach - What I Might Do Differently Next Time : Next time I will devote more time and resources to socializing the concept of a learning launch internally with my supervisors , especially those responsible for managing our budget . The notion of a multi - pronged market experiment in which a large percentage of my ideas will likely fail ( while these tests are cheap , they are not free , and the gut reaction to the principle of “ wasting ” money , no matter how little , is difficult to manage ) was received with significant skepticism . The greatest asset I had to actually advance this strategy was speed – I was able to move through the development and testing of prototypes more quickly than supervisors could determine what decision to make in response to my ideas . By the time this skepticism was fully processed and I was told to take my ideas “ back to the drawing board ” before publishing , I had already run multiple tests and had the data required to make my case . I was fortunate to be in an environment in which I have this latitude for independent action while also conducting a learning launch uniquely well suited for speed . However , learning from this experience , in the future I will take steps before launching to ensure I am prepared to move faster than my bureaucracy and to ensure I have the appropriate “ overhead ” cover because this tool does involve failures , which are always difficult to justify . Additionally , In the future I will make better use of the story telling tool in developing this type of content . One of the reasons our staff videos performed poorly is because they did n’t do a good job telling a story , but were based to closely off the original application call . In future iterations of this recruitment campaign , I believe there is a way to leverage staff videos and story telling to enhance the overall efficacy of the program . ### Output:

15112

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

CHALLENGE Sometimes we have to challenge our own selves for an innovation or take the innovation nad take ti a step further . My Challenge is to have every home a 3D printer . Many people do nt know yet the capabilities of 3D printing and how they can improve their lifes with it . So my challenge is to spead the word and teach people about 3D printing TOOL The tool tha I would like to use to achieve it is the learning launch , i would like to have a space with different 3D machines and also PC 's for Desighn but in an open source philosophy.i would like to be like a place to hang out to have a coffee , to meet people to share ideas and knowledge . INSIGHT By applying the learning launch tool I believe we will found much more opportunities in the field of 3D printing and we will go a step further as the industry moves very fast . We could take orders for desighns and prints and we will provide teaching classes those two would be the key factors for stakeholders . APPROACH The approach of the learning launch would be the design itself , I know they would be difficulties to overcome but in the big picture I believe that we will educate people and we will bring back the tools on their own hands to make their own products and having a 3D printer on their home as we all have a PC Thank you

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: CHALLENGE Sometimes we have to challenge our own selves for an innovation or take the innovation nad take ti a step further . My Challenge is to have every home a 3D printer . Many people do nt know yet the capabilities of 3D printing and how they can improve their lifes with it . So my challenge is to spead the word and teach people about 3D printing TOOL The tool tha I would like to use to achieve it is the learning launch , i would like to have a space with different 3D machines and also PC 's for Desighn but in an open source philosophy.i would like to be like a place to hang out to have a coffee , to meet people to share ideas and knowledge . INSIGHT By applying the learning launch tool I believe we will found much more opportunities in the field of 3D printing and we will go a step further as the industry moves very fast . We could take orders for desighns and prints and we will provide teaching classes those two would be the key factors for stakeholders . APPROACH The approach of the learning launch would be the design itself , I know they would be difficulties to overcome but in the big picture I believe that we will educate people and we will bring back the tools on their own hands to make their own products and having a 3D printer on their home as we all have a PC Thank you ### Output:

19727

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

ENVISION Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: ENVISION Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work . ### Output:

22235

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge and Selection As detailed in the earlier sessions of this class , a tool that I find to be extremely beneficial to understanding the customer and which helps to aid in the creation of customer - centric product development is visualization . At my last job , I was part of the launch team to create a new beauty subscription box targeted towards women . My role in the team was to acquire new subscribers . The target demographic for this product was a niche customer set , who had needs and concerns that were different from many of the launch team . In order for the team to deliver a customized product , and for myself , in particular , to create marketing campaigns that would attract the target demo ’s attention , we needed to go to the source . Working with our custom research and insights team , we gathered a group of women across several states and varying ages and economic backgrounds to ask them directly what they were looking for . Application In each session , we asked each woman a series of questions about their daily beauty habits , their favorite products , how much they spend on products and how often they bought them . While these questions alone were incredibly valuable in providing insights into what types of products we should include , I found the conversations between the women ( strangers to each other before the session ) to be the most beneficial . I took note of the terms and phrases they used and knew those would be helpful as I created marketing copy for my campaigns . Another part of the session that helped shape the product and the marketing was asking each of the women to scour the pages of women ’s magazine and pull out pictures and phrases that were inspirational to them . The collages that these women created hung on the walls of our offices and we often referred to them for ideas on colors , images , and products . Insight and approach There are tons of research tools available for businesses that can provide information on demographics and spending habits . It would have been easy to just use that information and test and learn along the way . However , without having these in person sessions and really getting up close and personal with our targeting customer , many of the reason why the product was successful at launch was from the information these women provided to us . They showed us the value of making the product a part of the “ community ” and speaking amongst the women and not at them .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge and Selection As detailed in the earlier sessions of this class , a tool that I find to be extremely beneficial to understanding the customer and which helps to aid in the creation of customer - centric product development is visualization . At my last job , I was part of the launch team to create a new beauty subscription box targeted towards women . My role in the team was to acquire new subscribers . The target demographic for this product was a niche customer set , who had needs and concerns that were different from many of the launch team . In order for the team to deliver a customized product , and for myself , in particular , to create marketing campaigns that would attract the target demo ’s attention , we needed to go to the source . Working with our custom research and insights team , we gathered a group of women across several states and varying ages and economic backgrounds to ask them directly what they were looking for . Application In each session , we asked each woman a series of questions about their daily beauty habits , their favorite products , how much they spend on products and how often they bought them . While these questions alone were incredibly valuable in providing insights into what types of products we should include , I found the conversations between the women ( strangers to each other before the session ) to be the most beneficial . I took note of the terms and phrases they used and knew those would be helpful as I created marketing copy for my campaigns . Another part of the session that helped shape the product and the marketing was asking each of the women to scour the pages of women ’s magazine and pull out pictures and phrases that were inspirational to them . The collages that these women created hung on the walls of our offices and we often referred to them for ideas on colors , images , and products . Insight and approach There are tons of research tools available for businesses that can provide information on demographics and spending habits . It would have been easy to just use that information and test and learn along the way . However , without having these in person sessions and really getting up close and personal with our targeting customer , many of the reason why the product was successful at launch was from the information these women provided to us . They showed us the value of making the product a part of the “ community ” and speaking amongst the women and not at them . ### Output:

20857

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Mind Mapping Challenge & Selection The challenge that we faced was that exhibited by the staff of the health service , whom were one of our clients . With the many different roles and responsibilities within the health service , we wanted to create a product or tool that they could all use in order to increase the efficiency of their everyday patient diagnosing tasks . An additional complexity that we ( the company ) had , was that we were creating an all - in - one tool / technology product which we aimed to test out in the health service . There were various components within this tool , and we were confident that every member of the health service would find something useful in there , but we had no real assurance that they would indeed find it useful , or even use the tool . In order to determine whether or not we were thinking on the right level regarding the problems the medical staff face on a day to day basis , we carried out the process of mind mapping . The goal was to determine exactly the problems faced by the medical staff , and to draw some sort of structure that we could then begin to tailor our solution around . This would help increase the tools usefulness and applicability to the medical staff ’s problems . Mind mapping involves bringing together key stakeholders and having them visually depict ( via post - it notes , drawings , scribbles of some kind ) problems which are currently being faced , barriers that currently exist , mentalities that present amongst staff , etc . The process of mind mapping really helped us as a company understand the “ what - is ” , the problems that the staff were facing currently , and allowed us to draw some form of a structure around these problems , which increased our ability to tailor our tool / solution to be able to meet these needs of the various clusters within the health service . Application The process of mind mapping was carried out by bringing many different key stakeholders into a room for a full day workshop . This including senior clinicians who diagnose patients every day , senior finance decision makers who are aware of the monetary limitations regarding changing the existing technology used by clinicians , IT specialists who would be able to provide a clearer picture on the IT limitations regarding a new proposed solution . All in all there were approximately 15 people present in the workshop . The workshop began by thanking each of the stakeholders for their time and then to remind them why they were all there , and the problem that we ( as a company ) were trying to solve within the health service . This gave context to each of the stakeholders and would help guide them in their thinking for the remainder of the workshop . We then broke everyone up into 2 separate groups of 6- 7 people , with members of the company standing back and observing the discussions as they were occurring . Each group was asked to draw or write on the walls ( not actually on the walls themselves but on a whiteboard material we had places on the walls ) the problems that they currently were having in their everyday diagnosis of patients . After approximately 15 - 20 minutes of discussions , we asked both teams to relay the information to the full group to see if there was a general consensus , and also to allow discussion on any discrepancies or disagreements on the problem definitions . After this discussion we ( the company ) identified several provisional clusters that seemed present in both groups and we asked for feedback and agreement on these clusters . At this stage we had already gained a lot of additional knowledge on the current state of the health service and problems they face everyday . Prior to attending the workshop , based on the limited knowledge we had of the issues that were likely going to arise during the workshop , we drew up a diagram or simulation of the existing system , as we saw it . This contained details including , key members of staff , key facilities , key decisions that had to be made daily etc . During the workshop , we showed this diagram to the key stakeholders and after drawing this up on the wall for them , we then broke them into groups again and asked them to label ( using post - its ) any comments or criticisms they had with our view on the problem . This level of feedback allowed us to greatly alter our simulation model and increased its usefulness moving into the next stage of the process , the “ what - if ” stage . Insight & Approach What I have learned from conducting this mind - mapping exercise is that it was the single most useful part of the design thinking process for me personally , in allowing me to understand the problems faced by the key stakeholders and my general understanding of the current state of affairs for each of the clinicians . I believe every member from the company that was present during the workshop would all agree that this mind mapping exercise allowed us all to have a shared insight into the problem and would , along with the visual mind maps generated , greatly help us to identify potential what - if scenarios moving forward . This would allow us to tailor our software solution to potentially meet the needs of the health care professionals . Moving forward in my career , this exercise has made me greatly appreciate the process of mind mapping , and the need to carry out this exercise as early as possible in the lifespan of a project . Retrospectively I believe that the company drawing up a potential solution to a problem they do not fully understand , prior to the mind mapping exercise is an inefficient management of resources , and I would be keen to push mind mapping as an exercise to carry out much earlier , in any projects I am involved in moving forward . Within healthcare , for such a complex problem , I would actually aim to hold several mind mapping exercises , with each workshop building on the shared understanding and learning gained from the previous workshop . Furthermore , moving forward , and looking again at the healthcare problem , I believe in order to strengthen the benefit gained from the mind mapping exercise , we should also carry out ethnographys , from each of the senior clinical stakeholders prior to the mind mapping exercise , and then ask for general feedback from the group in the workshop . This would allow us as a company to gain a better understand of current problems sooner , and would help us prepare better for a mind mapping workshop .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Mind Mapping Challenge & Selection The challenge that we faced was that exhibited by the staff of the health service , whom were one of our clients . With the many different roles and responsibilities within the health service , we wanted to create a product or tool that they could all use in order to increase the efficiency of their everyday patient diagnosing tasks . An additional complexity that we ( the company ) had , was that we were creating an all - in - one tool / technology product which we aimed to test out in the health service . There were various components within this tool , and we were confident that every member of the health service would find something useful in there , but we had no real assurance that they would indeed find it useful , or even use the tool . In order to determine whether or not we were thinking on the right level regarding the problems the medical staff face on a day to day basis , we carried out the process of mind mapping . The goal was to determine exactly the problems faced by the medical staff , and to draw some sort of structure that we could then begin to tailor our solution around . This would help increase the tools usefulness and applicability to the medical staff ’s problems . Mind mapping involves bringing together key stakeholders and having them visually depict ( via post - it notes , drawings , scribbles of some kind ) problems which are currently being faced , barriers that currently exist , mentalities that present amongst staff , etc . The process of mind mapping really helped us as a company understand the “ what - is ” , the problems that the staff were facing currently , and allowed us to draw some form of a structure around these problems , which increased our ability to tailor our tool / solution to be able to meet these needs of the various clusters within the health service . Application The process of mind mapping was carried out by bringing many different key stakeholders into a room for a full day workshop . This including senior clinicians who diagnose patients every day , senior finance decision makers who are aware of the monetary limitations regarding changing the existing technology used by clinicians , IT specialists who would be able to provide a clearer picture on the IT limitations regarding a new proposed solution . All in all there were approximately 15 people present in the workshop . The workshop began by thanking each of the stakeholders for their time and then to remind them why they were all there , and the problem that we ( as a company ) were trying to solve within the health service . This gave context to each of the stakeholders and would help guide them in their thinking for the remainder of the workshop . We then broke everyone up into 2 separate groups of 6- 7 people , with members of the company standing back and observing the discussions as they were occurring . Each group was asked to draw or write on the walls ( not actually on the walls themselves but on a whiteboard material we had places on the walls ) the problems that they currently were having in their everyday diagnosis of patients . After approximately 15 - 20 minutes of discussions , we asked both teams to relay the information to the full group to see if there was a general consensus , and also to allow discussion on any discrepancies or disagreements on the problem definitions . After this discussion we ( the company ) identified several provisional clusters that seemed present in both groups and we asked for feedback and agreement on these clusters . At this stage we had already gained a lot of additional knowledge on the current state of the health service and problems they face everyday . Prior to attending the workshop , based on the limited knowledge we had of the issues that were likely going to arise during the workshop , we drew up a diagram or simulation of the existing system , as we saw it . This contained details including , key members of staff , key facilities , key decisions that had to be made daily etc . During the workshop , we showed this diagram to the key stakeholders and after drawing this up on the wall for them , we then broke them into groups again and asked them to label ( using post - its ) any comments or criticisms they had with our view on the problem . This level of feedback allowed us to greatly alter our simulation model and increased its usefulness moving into the next stage of the process , the “ what - if ” stage . Insight & Approach What I have learned from conducting this mind - mapping exercise is that it was the single most useful part of the design thinking process for me personally , in allowing me to understand the problems faced by the key stakeholders and my general understanding of the current state of affairs for each of the clinicians . I believe every member from the company that was present during the workshop would all agree that this mind mapping exercise allowed us all to have a shared insight into the problem and would , along with the visual mind maps generated , greatly help us to identify potential what - if scenarios moving forward . This would allow us to tailor our software solution to potentially meet the needs of the health care professionals . Moving forward in my career , this exercise has made me greatly appreciate the process of mind mapping , and the need to carry out this exercise as early as possible in the lifespan of a project . Retrospectively I believe that the company drawing up a potential solution to a problem they do not fully understand , prior to the mind mapping exercise is an inefficient management of resources , and I would be keen to push mind mapping as an exercise to carry out much earlier , in any projects I am involved in moving forward . Within healthcare , for such a complex problem , I would actually aim to hold several mind mapping exercises , with each workshop building on the shared understanding and learning gained from the previous workshop . Furthermore , moving forward , and looking again at the healthcare problem , I believe in order to strengthen the benefit gained from the mind mapping exercise , we should also carry out ethnographys , from each of the senior clinical stakeholders prior to the mind mapping exercise , and then ask for general feedback from the group in the workshop . This would allow us as a company to gain a better understand of current problems sooner , and would help us prepare better for a mind mapping workshop . ### Output:

10216

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Mind Mapping Challenge For my project I decided to focus on our family´s bakery . the idea of open a bakery started 7 years ago , it was run by my mother and my dad , both with knowledge on the pastry and bakery industry . At first it was a popular bakery on the town , with lots of customers and an exhausted amount of work , but the years went by and it lost the popularity that has gain . There are many reasons that can explain the why to this situation , but the most important for me is , that the menu was never change , always stay simple , the bakery did n’t progress with the society , always selling the same products with the same Price and the same earnings . My idea is to include express service , but with three changes that make it different from others First of all , the express service can be done by transportation that it did not required gasoline , like skates , skate boards or bicycles . the second thing is that the containers , bags , boxes and any other method of baling , needed to be nature - friendly , for example , the plastic bags : a usual plastic bag has a deterioration process of 150 years while paper bags and boxes just take one or two years to deteriorate . And the last but not least idea was to put motivational notes on the breakfast , this actually make the costumer happier and comfortable with the product and the seller . Selection For my challenge I decide to use the design Thinking tool of mind mapping . Mind mapping as we learn is a diagram of visualization that allow us to represent an idea through short words , drawings , collages , etc . this tool it help us think , collect information , create ideas and represent them by a paper . This is actually the favorite tool for a lot of managers . I chose to use these tool on my challenge because I think that it can capture more the attention of employees and customers . This method allows me to represent my idea in a way that the person can comprehend easily and fast , at the same time I think it attracts more the human eye , what can help in case you want a partner . Application I applied this method on my challenge by creating a kind of poster , I divided it in four and on each part I put what I thought were the most important ideas of all the project . In the first part I put all the information of our bakery at the moment . Like why it was created , who did it , when , the bills 7 years ago and the ones in the present , also the role of each member of the family when it comes to the bakery . For the second part I put de disadvantage of the actual situation in general for our store and add the reasons why the amount of costumers decreases , in this case the pandemic and the lack of new products and menus . In the third part I explained my idea . I resumed it to three pillars , for me the most required ones and marc the pros or the vantages of each one , in this part I wanted to put in highlight what the bakery will look in the future if we implement the idea I created . And for the last part I represent which could be the obstacles for this idea and the solution that I gave to all of them . Insight Elaborating all of this project make me learn the importance that it takes to have a good relationship with the costumers and the employees , the simple act of putting notes on their breakfast lift their mood in matter of seconds and the fact that they have the number of the actual boss of the bakery to ask for some breakfast make them feel a high amount of confidence . That cause that the costumer has a feeling of warm and the act of just order make them happy.it also helps relieve a lot of stress by the rest of the day , if they started with a good mood they will end it the same way . and all of this is really not easy , you need time , data and personal interest . Other thing that I learned was that an idea can change for better or worse depending of the reaction and judgment of the society with it . When my family and employees putt the notes with their opinions of my idea , some of them actually turn nonsense , and change a lot my perspective and with it the way I felt about the project . Approach The next time I will in the first place make things more effectible , this because I hope that with the time I gain more knowledge about design thinking and the mind mapping tool . I also will make more deep investigation which allows me to create more big and brilliants ideas for solving problems . And I will improve the methods to increase the good relationship with the costumers . Probably the tool of mind mapping is my favorite one but in next projects I will use the others to investigate and discover which tool will act more effectible depending on the problem .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Mind Mapping Challenge For my project I decided to focus on our family´s bakery . the idea of open a bakery started 7 years ago , it was run by my mother and my dad , both with knowledge on the pastry and bakery industry . At first it was a popular bakery on the town , with lots of customers and an exhausted amount of work , but the years went by and it lost the popularity that has gain . There are many reasons that can explain the why to this situation , but the most important for me is , that the menu was never change , always stay simple , the bakery did n’t progress with the society , always selling the same products with the same Price and the same earnings . My idea is to include express service , but with three changes that make it different from others First of all , the express service can be done by transportation that it did not required gasoline , like skates , skate boards or bicycles . the second thing is that the containers , bags , boxes and any other method of baling , needed to be nature - friendly , for example , the plastic bags : a usual plastic bag has a deterioration process of 150 years while paper bags and boxes just take one or two years to deteriorate . And the last but not least idea was to put motivational notes on the breakfast , this actually make the costumer happier and comfortable with the product and the seller . Selection For my challenge I decide to use the design Thinking tool of mind mapping . Mind mapping as we learn is a diagram of visualization that allow us to represent an idea through short words , drawings , collages , etc . this tool it help us think , collect information , create ideas and represent them by a paper . This is actually the favorite tool for a lot of managers . I chose to use these tool on my challenge because I think that it can capture more the attention of employees and customers . This method allows me to represent my idea in a way that the person can comprehend easily and fast , at the same time I think it attracts more the human eye , what can help in case you want a partner . Application I applied this method on my challenge by creating a kind of poster , I divided it in four and on each part I put what I thought were the most important ideas of all the project . In the first part I put all the information of our bakery at the moment . Like why it was created , who did it , when , the bills 7 years ago and the ones in the present , also the role of each member of the family when it comes to the bakery . For the second part I put de disadvantage of the actual situation in general for our store and add the reasons why the amount of costumers decreases , in this case the pandemic and the lack of new products and menus . In the third part I explained my idea . I resumed it to three pillars , for me the most required ones and marc the pros or the vantages of each one , in this part I wanted to put in highlight what the bakery will look in the future if we implement the idea I created . And for the last part I represent which could be the obstacles for this idea and the solution that I gave to all of them . Insight Elaborating all of this project make me learn the importance that it takes to have a good relationship with the costumers and the employees , the simple act of putting notes on their breakfast lift their mood in matter of seconds and the fact that they have the number of the actual boss of the bakery to ask for some breakfast make them feel a high amount of confidence . That cause that the costumer has a feeling of warm and the act of just order make them happy.it also helps relieve a lot of stress by the rest of the day , if they started with a good mood they will end it the same way . and all of this is really not easy , you need time , data and personal interest . Other thing that I learned was that an idea can change for better or worse depending of the reaction and judgment of the society with it . When my family and employees putt the notes with their opinions of my idea , some of them actually turn nonsense , and change a lot my perspective and with it the way I felt about the project . Approach The next time I will in the first place make things more effectible , this because I hope that with the time I gain more knowledge about design thinking and the mind mapping tool . I also will make more deep investigation which allows me to create more big and brilliants ideas for solving problems . And I will improve the methods to increase the good relationship with the costumers . Probably the tool of mind mapping is my favorite one but in next projects I will use the others to investigate and discover which tool will act more effectible depending on the problem . ### Output:

21305

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection : Storytelling Application Challenge The clients we tend to work with in my company , a small consulting firm for growing businesses , are small to medium busines owners that are starting to experience significant growth . They still have a small business mentality , used to micromanaging everything themselves . This makes them lack a big picture mentality and see everything as a small set of problem , disconnected form each other and without a larger vison for their company and an idea of where they want to go as a company now that they are leaving the beginner playing field . They have n’t really understood their business beyond their initial instinct of wanting to create a product or service and produce it and they struggle to develop beyond that initial stage . If they have new clients beyond their initial target group , they are often unaware of them , if they have adjacencies , they are also often unaware of their existence or how to exploit them . Selection I choose storytelling for these types of clients because it allows them to see the clients and opportunities that their growth can provided them . Storytelling is the creation of a cause , a greater narrative beyond a simple problem / solution dynamic . It is customer centric and searches for their experience , their needs , and their views on both their life ’s and the product that they are engaging with . Using storytelling with our clients allows them to articulate a vison of what their company is and where it is going through the creation of a unified story for the purpose of their company . Most of our clients have never created a story for why they created their company , what they hope to achieve and how they see their clients . I also choose storytelling because in certain cases it is a tool , they can use themselves , depending on their business , to interview their clients and apply it themselves . Application The best example for how I applied the storytelling tool , is with a client whose company was a medium , but quickly growing , IT firm . The company was obsessed with analyzing every single decision , including things as trivial as cleaning supplies for the office , at every level , from the person actually in charge of the activity , into his supervisor and then the founder . At the time of our work with them they had a 3 - layer structure . They had very little autonomy at the bottom 2 levels . This had brought the company to a state of perpetual paralysis . They were over emphasized on small process , seeing everything as induvial problems without connection to the issues their peers had or an overall strategy for the company . They dealt with every client and issue in a piecemeal fashion and had to common view to what their purpose or strengths where . This has resulted in their growth coming form word of mouth form stablished clients that could see that they were actually good at their jobs but now from new independent client given their poor sales ability . The way we solved this was by bringing the founder and his manager independently and making them interview some of their clients with a premade questionnaire in addition for follow up questions they might have in the moment , we also told them to ensure that they only talked 1 minute at most for every 2 minutes there clients talked . The questionnaire revolved about finding out what their clients needed to commit to further spending on IT , how they saw the company and what they valued about them . We also told our client to ensure that they never talked about specific products they had but to keep the company discussion in a more general area , to ensure this did n’t devolve into an interview about specific product performances . Finally , we brought the managers and the founder together and made them exchange what they had learn into a story of what their company is and what they are valued for . Insight There were a couple of insight gained for the client and one main one for me . The main insight the client learned was that what their own clients valued most about them was the personal touch they received from them . They liked their product but above all they valued the fact that for them their IT providers were n’t a faceless multinational with a help desk . They were known faces , people they communicated with on a first name basis . People that were willing an able to go with their clients through any questions they might have without billing them froe vey single hour o time spent , that cared enough to congratulate them on birthdays , and rush to their aide when they had an unforeseen emergency . Our IT company clients had though that their strength was in their product , but it truly was in their service . That has been their challenge with sales , they has been emphasizing to prospective clients their product without telling them how they would implement them , how they would support them . This made them look as just another IT provider , without the benefits of size but also without the benefits of personalized service . For me the greatest insight was the importance of empathy . Empathy with you coworkers , empathy with you client . Being connected to the non - technical aspects of the business , the emotional connection one has with clients . The bonds of trust are often overlooked but are a stronger link that most people assume . This increased my regard for design thinking because it is a process that allows the inclusion of such non - quantitative aspects of business that most other processes ignore . Approach If I ha to deal with the same client again I believe I would still use the storytelling tool for them . It was effective in helping them realize their unknow strengths , in giving them a vison for the company and bringing them outside their focus on minutia and technical aspects . What I would change would be to add the Mind Mapping tool as well to the process . Including some Mind Mapping between the managers before and after the interviews would have probably clarified their new joint vison even further and might have given a couple of extra insights .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection : Storytelling Application Challenge The clients we tend to work with in my company , a small consulting firm for growing businesses , are small to medium busines owners that are starting to experience significant growth . They still have a small business mentality , used to micromanaging everything themselves . This makes them lack a big picture mentality and see everything as a small set of problem , disconnected form each other and without a larger vison for their company and an idea of where they want to go as a company now that they are leaving the beginner playing field . They have n’t really understood their business beyond their initial instinct of wanting to create a product or service and produce it and they struggle to develop beyond that initial stage . If they have new clients beyond their initial target group , they are often unaware of them , if they have adjacencies , they are also often unaware of their existence or how to exploit them . Selection I choose storytelling for these types of clients because it allows them to see the clients and opportunities that their growth can provided them . Storytelling is the creation of a cause , a greater narrative beyond a simple problem / solution dynamic . It is customer centric and searches for their experience , their needs , and their views on both their life ’s and the product that they are engaging with . Using storytelling with our clients allows them to articulate a vison of what their company is and where it is going through the creation of a unified story for the purpose of their company . Most of our clients have never created a story for why they created their company , what they hope to achieve and how they see their clients . I also choose storytelling because in certain cases it is a tool , they can use themselves , depending on their business , to interview their clients and apply it themselves . Application The best example for how I applied the storytelling tool , is with a client whose company was a medium , but quickly growing , IT firm . The company was obsessed with analyzing every single decision , including things as trivial as cleaning supplies for the office , at every level , from the person actually in charge of the activity , into his supervisor and then the founder . At the time of our work with them they had a 3 - layer structure . They had very little autonomy at the bottom 2 levels . This had brought the company to a state of perpetual paralysis . They were over emphasized on small process , seeing everything as induvial problems without connection to the issues their peers had or an overall strategy for the company . They dealt with every client and issue in a piecemeal fashion and had to common view to what their purpose or strengths where . This has resulted in their growth coming form word of mouth form stablished clients that could see that they were actually good at their jobs but now from new independent client given their poor sales ability . The way we solved this was by bringing the founder and his manager independently and making them interview some of their clients with a premade questionnaire in addition for follow up questions they might have in the moment , we also told them to ensure that they only talked 1 minute at most for every 2 minutes there clients talked . The questionnaire revolved about finding out what their clients needed to commit to further spending on IT , how they saw the company and what they valued about them . We also told our client to ensure that they never talked about specific products they had but to keep the company discussion in a more general area , to ensure this did n’t devolve into an interview about specific product performances . Finally , we brought the managers and the founder together and made them exchange what they had learn into a story of what their company is and what they are valued for . Insight There were a couple of insight gained for the client and one main one for me . The main insight the client learned was that what their own clients valued most about them was the personal touch they received from them . They liked their product but above all they valued the fact that for them their IT providers were n’t a faceless multinational with a help desk . They were known faces , people they communicated with on a first name basis . People that were willing an able to go with their clients through any questions they might have without billing them froe vey single hour o time spent , that cared enough to congratulate them on birthdays , and rush to their aide when they had an unforeseen emergency . Our IT company clients had though that their strength was in their product , but it truly was in their service . That has been their challenge with sales , they has been emphasizing to prospective clients their product without telling them how they would implement them , how they would support them . This made them look as just another IT provider , without the benefits of size but also without the benefits of personalized service . For me the greatest insight was the importance of empathy . Empathy with you coworkers , empathy with you client . Being connected to the non - technical aspects of the business , the emotional connection one has with clients . The bonds of trust are often overlooked but are a stronger link that most people assume . This increased my regard for design thinking because it is a process that allows the inclusion of such non - quantitative aspects of business that most other processes ignore . Approach If I ha to deal with the same client again I believe I would still use the storytelling tool for them . It was effective in helping them realize their unknow strengths , in giving them a vison for the company and bringing them outside their focus on minutia and technical aspects . What I would change would be to add the Mind Mapping tool as well to the process . Including some Mind Mapping between the managers before and after the interviews would have probably clarified their new joint vison even further and might have given a couple of extra insights . ### Output:

21719

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling Challenge & Selection With the advent of technology , people ’s need is fulfilling with the click of a button . From online shopping to online transaction , Computer/ Mobile plays a very important role which the present generation are very well accustomed with . But when it comes to senior citizen , it becomes very difficult for them cope up the advanced technology . I have seen people of my grandfather ’s age hesitate to do online transaction as they are not aware of the such technology . In my leisure time I used to talk with senior citizen people who used to come to park for morning walk . They often used to see me browsing internet in my phone and say to me “ Today ’s generation is very fast . They can do all their stuff with help of mobile ” . I have realized that feel outdated . The reason is obvious that there is no school or institution for them to learn this technology . Their children have not enough time to make them understand this growing technology . Moreover , they also hesitate to use such technology . I understood their problem and shared a story telling technique to gain their confidence . Application I shared the story of my grandfather . I told them the way they are thinking now , my own grandfather used to think in the same way . My grandfather hesitates to use smartphone as he was not accustomed with that technology . So , I have started teaching him how to operate the same . At first , he hesitated to learn but when I made him realized the importance of the same , he started gaining interest in the same . I made him realized that these small learning will help him gain interest and will give them confidence the accustomed with present technology so that he should not feel outdated . Insight As I have shared a story of my own grandfather , they can relate them with their own stories . As I come across all the issue what my grandfather had faced while learning the same , I shared the same other senior citizen . This works very well . They feel motivated as they have a live example . Also , they know that if my grandfather can learn the same then they can also learn the same . Approach The only problem which they face is that there is no school or institution for them to learn this technology . Their children may not have not enough time to teach this growing technology . So , I have decided to open an institution where they can get people to learn such technologies . If they are unable to come to institution , the teacher can go to their home .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling Challenge & Selection With the advent of technology , people ’s need is fulfilling with the click of a button . From online shopping to online transaction , Computer/ Mobile plays a very important role which the present generation are very well accustomed with . But when it comes to senior citizen , it becomes very difficult for them cope up the advanced technology . I have seen people of my grandfather ’s age hesitate to do online transaction as they are not aware of the such technology . In my leisure time I used to talk with senior citizen people who used to come to park for morning walk . They often used to see me browsing internet in my phone and say to me “ Today ’s generation is very fast . They can do all their stuff with help of mobile ” . I have realized that feel outdated . The reason is obvious that there is no school or institution for them to learn this technology . Their children have not enough time to make them understand this growing technology . Moreover , they also hesitate to use such technology . I understood their problem and shared a story telling technique to gain their confidence . Application I shared the story of my grandfather . I told them the way they are thinking now , my own grandfather used to think in the same way . My grandfather hesitates to use smartphone as he was not accustomed with that technology . So , I have started teaching him how to operate the same . At first , he hesitated to learn but when I made him realized the importance of the same , he started gaining interest in the same . I made him realized that these small learning will help him gain interest and will give them confidence the accustomed with present technology so that he should not feel outdated . Insight As I have shared a story of my own grandfather , they can relate them with their own stories . As I come across all the issue what my grandfather had faced while learning the same , I shared the same other senior citizen . This works very well . They feel motivated as they have a live example . Also , they know that if my grandfather can learn the same then they can also learn the same . Approach The only problem which they face is that there is no school or institution for them to learn this technology . Their children may not have not enough time to teach this growing technology . So , I have decided to open an institution where they can get people to learn such technologies . If they are unable to come to institution , the teacher can go to their home . ### Output:

12452

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Tool : Ethnographic Challenge & Selection I am an app developer , and therefore I try to find what people ’s need observing the environment such as my neighbors , Family , and customers in stores . Sometimes actions we do daily maybe seem casual to some people , but I try my best to understand what people ’s need / want before they ask someone for information or create their own app the find the solution for their problem . So that ’s the main reason why I choose the tool ethnographic to build my app to help people finding product / services around the neighbors . Application The first thing I did was observing my own family looking for product / services around the neighborhood . In this step I observed how they tried to find , how the browse the internet , what did they look for while browsing the internet . After taking notes , I decided to observe people on the street , trying to understand how people choose stores , which part of the design / name of the store called most people ’s attention . After taking notes of both parts , I decided to go beyond and observe people inside the stores . Was n’t an easy thing to do , because it takes time to see what people are interested in , if they are only going to buy what they want or anything that may catch their attention ? Also , I try to observe if people found what they were looking for , and if they did n’t , if they could find a good product / service replacement . After gathering all those data , I decided to create a graphic in excel so I could find out things like where people search things , how they search , if the found out what they needed in the first look ( both browsing and physically shopping ) . I also asked some questions individually to my family neighbors and friends to find out if they knew at least 15 stores close to their homes . Insights After weeks observing and interviewing people , I found out some things that I already knew , and some things that could make my business work . The first thing I noticed was that most people use Google to search things . It does n’t always get what you asked for , but when it does , it amazing how many details it gives to you . I , as most people , use Google all the time , so already knew that Google would find most things you search for . However , I was most interesting on the level of details and accuracy Google could give me about different kind of stores . My conclusion was that my App would probably be required , since there are lots of information and takes too long to find exactly what we are looking for . Something that I was not expecting was that when I asked people to tell me 15 stores close to them , they knew about ten , but they did n’t know information such as if the store was still there ( or if it was already replaced ) , what kind of product / services they were selling , an average price / product , and what time it opened and closed during the whole week . When observing the stores , I realized that would n’t be easy to keep track of all store in the neighborhood . Even contacting the neighborhood store weekly , there was no guarantee that in the next week the store would still be there . Also , I just found out after the second week of study that there was an app just like mine , but mine was just for my neighbor ( and around 300 of 500 stores ) , and the one I found had the details of the whole neighbor , and had other neighbors too . That meant to me that my idea was good , but late . Approach Another approach using a different tool is the brainstorming . Since I decided to go for another App , I started to think what did I do so wrong that made me put my three weeks project aside . I realized that I did n’t do a proper brainstorming . Something simple as talking with people who share interests similar to yours can be really usefully . For example , I have a cousin who works with Google Ad Words . After I put my project aside , I discovery that he knew the whole time that there was an app better than mine . If I had talked with him before , I am sure things would have ended up better , because I would either stop my project earlier , or improve it .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Tool : Ethnographic Challenge & Selection I am an app developer , and therefore I try to find what people ’s need observing the environment such as my neighbors , Family , and customers in stores . Sometimes actions we do daily maybe seem casual to some people , but I try my best to understand what people ’s need / want before they ask someone for information or create their own app the find the solution for their problem . So that ’s the main reason why I choose the tool ethnographic to build my app to help people finding product / services around the neighbors . Application The first thing I did was observing my own family looking for product / services around the neighborhood . In this step I observed how they tried to find , how the browse the internet , what did they look for while browsing the internet . After taking notes , I decided to observe people on the street , trying to understand how people choose stores , which part of the design / name of the store called most people ’s attention . After taking notes of both parts , I decided to go beyond and observe people inside the stores . Was n’t an easy thing to do , because it takes time to see what people are interested in , if they are only going to buy what they want or anything that may catch their attention ? Also , I try to observe if people found what they were looking for , and if they did n’t , if they could find a good product / service replacement . After gathering all those data , I decided to create a graphic in excel so I could find out things like where people search things , how they search , if the found out what they needed in the first look ( both browsing and physically shopping ) . I also asked some questions individually to my family neighbors and friends to find out if they knew at least 15 stores close to their homes . Insights After weeks observing and interviewing people , I found out some things that I already knew , and some things that could make my business work . The first thing I noticed was that most people use Google to search things . It does n’t always get what you asked for , but when it does , it amazing how many details it gives to you . I , as most people , use Google all the time , so already knew that Google would find most things you search for . However , I was most interesting on the level of details and accuracy Google could give me about different kind of stores . My conclusion was that my App would probably be required , since there are lots of information and takes too long to find exactly what we are looking for . Something that I was not expecting was that when I asked people to tell me 15 stores close to them , they knew about ten , but they did n’t know information such as if the store was still there ( or if it was already replaced ) , what kind of product / services they were selling , an average price / product , and what time it opened and closed during the whole week . When observing the stores , I realized that would n’t be easy to keep track of all store in the neighborhood . Even contacting the neighborhood store weekly , there was no guarantee that in the next week the store would still be there . Also , I just found out after the second week of study that there was an app just like mine , but mine was just for my neighbor ( and around 300 of 500 stores ) , and the one I found had the details of the whole neighbor , and had other neighbors too . That meant to me that my idea was good , but late . Approach Another approach using a different tool is the brainstorming . Since I decided to go for another App , I started to think what did I do so wrong that made me put my three weeks project aside . I realized that I did n’t do a proper brainstorming . Something simple as talking with people who share interests similar to yours can be really usefully . For example , I have a cousin who works with Google Ad Words . After I put my project aside , I discovery that he knew the whole time that there was an app better than mine . If I had talked with him before , I am sure things would have ended up better , because I would either stop my project earlier , or improve it . ### Output:

11075

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

DESIGN TOOL – VISUALIZATION Challenge and Selection : I am a sophomore year engineering student also serving part time as an executive member at Energy Clinic Pakistan ’s Computational Intelligence Society ( UTEC Uruguay ) . UTEC Uruguay chapter was just established last year in my College and hence it was our responsibility ( All Executive Members ) to make sure that our chapter is productive in our campus otherwise it will be terminated by Energy Clinic Pakistan . There were many other active chapters of Energy Clinic Pakistan on our campus and hence our major challenge was to conduct technical events that should ensure diversity . In our first meeting we were brainstorming on our Ideas and suddenly we were presented with another challenge , we noticed that the conventional way how others chapters have been functioning is not productive so instead of following them we had to come up with new guidelines so that we could ensure better management of our technical events . The tool I decided to use was Visualization and in the next meeting before everyone arrived I drew a mind map on white board on which every problem along with variety of solutions for each problem were written , solutions were suggested by all members via Email to me . I choose Visualization because that way it was convenient to make changes to the Mind Map on the Whiteboard while all of us continue to do Brainstorming . Application : Now as it was mentioned in Lecture “ Offer tours ” , anyone from my team , who wished was free to suggest changes and then we began process of elimination after which we decided we needed more insights . I took a picture of our final Mind Map and printed copies with some blank spaces so that we can add more points later . I suggested Ethnography . So we divided ourselves in teams and interviewed students of university , faculties of other chapters and members of other chapters . We found out none of the others chapters were including actual students for whom the event was actually planned to be the part of team . We immediately decided to select two students from each major to be the part of our team for planning of specific event , this step was taken with inspiration from Co - creation . Now what we had was a fair bunch of ideas which we wanted to test , so we decided to conduct a small event all students from around 30 students from Computer Science Major were invited for hands on workshop on Machine Learning . After the event feedback was taken from students . Now all we had to do was combine our insights from Mind Map , interviews and feedback from students . We reformed our guidelines and rules accordingly . Some of the most dramatic changes within our chapter as well as the way we conducted our events were visible to our guiding faculty as well as to students from other chapters . “ The results speak for themselves ” , the first big event we conducted after this was Hackathon in which there were more than 400 students . And the feedback which we received was much more positive as compared to last time . Also after this within one month we came up with a detailed plans for events for the rest of the year . Insights and Approaches : I was thrilled to have successfully navigated through my first couple of months after been selected as Executive Member at Energy Clinic Pakistan - UTEC Uruguay chapter . Visualization really played a key role in me leading our student chapter to reforms through which we were able to excel as a team . One of the most appealing feature if using visualization was one could literally see the full picture at a time , as compared to traditional documentation when we use visualization we could see all the things at once giving us the ultimate benefit of knowing what else will be affected if we tweak certain things . Also using this approach I developed good sense of team spirit as all were contributing in every step along the way . All of us hardly knew each other when we started working in UTEC Uruguay but now most of us were really bonded as a team . It also gave me an opportunity to work with some of the most diverse minds on the campus .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: DESIGN TOOL – VISUALIZATION Challenge and Selection : I am a sophomore year engineering student also serving part time as an executive member at Energy Clinic Pakistan ’s Computational Intelligence Society ( UTEC Uruguay ) . UTEC Uruguay chapter was just established last year in my College and hence it was our responsibility ( All Executive Members ) to make sure that our chapter is productive in our campus otherwise it will be terminated by Energy Clinic Pakistan . There were many other active chapters of Energy Clinic Pakistan on our campus and hence our major challenge was to conduct technical events that should ensure diversity . In our first meeting we were brainstorming on our Ideas and suddenly we were presented with another challenge , we noticed that the conventional way how others chapters have been functioning is not productive so instead of following them we had to come up with new guidelines so that we could ensure better management of our technical events . The tool I decided to use was Visualization and in the next meeting before everyone arrived I drew a mind map on white board on which every problem along with variety of solutions for each problem were written , solutions were suggested by all members via Email to me . I choose Visualization because that way it was convenient to make changes to the Mind Map on the Whiteboard while all of us continue to do Brainstorming . Application : Now as it was mentioned in Lecture “ Offer tours ” , anyone from my team , who wished was free to suggest changes and then we began process of elimination after which we decided we needed more insights . I took a picture of our final Mind Map and printed copies with some blank spaces so that we can add more points later . I suggested Ethnography . So we divided ourselves in teams and interviewed students of university , faculties of other chapters and members of other chapters . We found out none of the others chapters were including actual students for whom the event was actually planned to be the part of team . We immediately decided to select two students from each major to be the part of our team for planning of specific event , this step was taken with inspiration from Co - creation . Now what we had was a fair bunch of ideas which we wanted to test , so we decided to conduct a small event all students from around 30 students from Computer Science Major were invited for hands on workshop on Machine Learning . After the event feedback was taken from students . Now all we had to do was combine our insights from Mind Map , interviews and feedback from students . We reformed our guidelines and rules accordingly . Some of the most dramatic changes within our chapter as well as the way we conducted our events were visible to our guiding faculty as well as to students from other chapters . “ The results speak for themselves ” , the first big event we conducted after this was Hackathon in which there were more than 400 students . And the feedback which we received was much more positive as compared to last time . Also after this within one month we came up with a detailed plans for events for the rest of the year . Insights and Approaches : I was thrilled to have successfully navigated through my first couple of months after been selected as Executive Member at Energy Clinic Pakistan - UTEC Uruguay chapter . Visualization really played a key role in me leading our student chapter to reforms through which we were able to excel as a team . One of the most appealing feature if using visualization was one could literally see the full picture at a time , as compared to traditional documentation when we use visualization we could see all the things at once giving us the ultimate benefit of knowing what else will be affected if we tweak certain things . Also using this approach I developed good sense of team spirit as all were contributing in every step along the way . All of us hardly knew each other when we started working in UTEC Uruguay but now most of us were really bonded as a team . It also gave me an opportunity to work with some of the most diverse minds on the campus . ### Output:

21451

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Learning Launch . Challenge The learning launch tool has interested me the most . It seems to me that it helps to quickly and effectively get the reaction of stakeholders to the implemented innovation . However , if we are from the initially correctly used design thinking tools , there should not be strong cracking among stakeholders . Working in government agencies , I often witnessed those developers of new initiatives neglected stakeholder ’s opinions . Consequently , many of these initiatives were unsuccessful and public investment spent inefficiently . Selection During the implementation of innovative solutions , the assessment of stakeholders is very important . Therefore , the first test contact with consumers of solutions will complement the vision of developers and help to test the main hypotheses . From my point of view , the role of the learning launch is critical in this . Application In one of my past works , I was engaged in the development of modern gardening among local farmers . I saw one of the tasks of successful market development in uniting farmers and in supporting each other . Nevertheless , the association should have stood firmly on its feet , and that people would be willing to pay a membership fee . It was still necessary to register officially , which entailed certain costs . To understand how farmers would behave in such associations , I decided to create a gardeners club first , without registering a legal entity . For some time , work in club mode and observe the farmers so that they are used to working together and see the benefits of this . Insight Farmers liked the work of the club and a year later , they themselves decided to register the association and work together . This experience gave me a lot of useful knowledge that I always began to apply it in subsequent works . When I think about making some new decisions in my work , I write a concept and start discussing it with stakeholders . Their feedback always helps to correct my visions . Approach After this course , I decided that I would add other people at the time of developing new solutions . This will avoid confirmed bias situation .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Learning Launch . Challenge The learning launch tool has interested me the most . It seems to me that it helps to quickly and effectively get the reaction of stakeholders to the implemented innovation . However , if we are from the initially correctly used design thinking tools , there should not be strong cracking among stakeholders . Working in government agencies , I often witnessed those developers of new initiatives neglected stakeholder ’s opinions . Consequently , many of these initiatives were unsuccessful and public investment spent inefficiently . Selection During the implementation of innovative solutions , the assessment of stakeholders is very important . Therefore , the first test contact with consumers of solutions will complement the vision of developers and help to test the main hypotheses . From my point of view , the role of the learning launch is critical in this . Application In one of my past works , I was engaged in the development of modern gardening among local farmers . I saw one of the tasks of successful market development in uniting farmers and in supporting each other . Nevertheless , the association should have stood firmly on its feet , and that people would be willing to pay a membership fee . It was still necessary to register officially , which entailed certain costs . To understand how farmers would behave in such associations , I decided to create a gardeners club first , without registering a legal entity . For some time , work in club mode and observe the farmers so that they are used to working together and see the benefits of this . Insight Farmers liked the work of the club and a year later , they themselves decided to register the association and work together . This experience gave me a lot of useful knowledge that I always began to apply it in subsequent works . When I think about making some new decisions in my work , I write a concept and start discussing it with stakeholders . Their feedback always helps to correct my visions . Approach After this course , I decided that I would add other people at the time of developing new solutions . This will avoid confirmed bias situation . ### Output:

15182

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Assignment – Design Thinking session 2016 - 10 - 02 1 . Challenge : Describe your challenge , including all relevant information . The challenge is to understand what are the mains different topics touched during an innovation project process . Because when we ask different projects managers to explain how they manage their projects , they use many different words . These words may be related to the beginning of an innovation project , or to the middle , or they are related to the prototype and the expected final result . 2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . In order to find clusters of words used during a project management , I have gathered data from several sources . I have chosen to use Mind Mapping tool in order to find a structure and patterns in my bunch of data . The Mind Mapping tool lets us to synthesize our data , and to structure it around a main topic . Here for me the main topic was “ project management ” . I have chosen Mind Mapping for my challenge in order to help me to find if there are only several main topics in the project management language , which will be helpful to present as a result in front of my directors . In the same time Mind Mapping is an excellent tool to communicate the results . 3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . In my case , great amount of data have been provided by several others tools . First , I have conducted an Ethnographic interview on the subject of “ project management practices ” with around 20 project managers . So I have obtained a very impressive amount of data already . Secondary , I have read a great bunch of research articles linked with the project management . Thirdly , I have looked upon the existent software tools dedicated to project management . Meanwhile , I started to create my Mind Mapping map with a Mind Mapping tool . In the beginning all the word seems to be disconnected , but in time these disconnected topics , I managed to cluster them in some 6 main topics . 4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . Here in order to exemplify the results I have obtained : project ( length , contextual information , business case , goals , human involved ) , manage the project ( launch , management , conduct a project with the help of a method , adjust the goals of a project , close a project ) , selection ( invest , value creation opportunity , risks ) , indicators ( verify , survey , measure ) , means ( resources , machines , depreciation , data ) … 5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why . The next time it may be interesting to use Mind Mapping after say the lecture of articles , and then construct the Ethnographic interview with the help of the already gathered data . In this way I might be able to put many other interesting questions to my interviewee , and obtain a broader amount of data . Here you may see the result of my Mind Mapping obtained in French .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Assignment – Design Thinking session 2016 - 10 - 02 1 . Challenge : Describe your challenge , including all relevant information . The challenge is to understand what are the mains different topics touched during an innovation project process . Because when we ask different projects managers to explain how they manage their projects , they use many different words . These words may be related to the beginning of an innovation project , or to the middle , or they are related to the prototype and the expected final result . 2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . In order to find clusters of words used during a project management , I have gathered data from several sources . I have chosen to use Mind Mapping tool in order to find a structure and patterns in my bunch of data . The Mind Mapping tool lets us to synthesize our data , and to structure it around a main topic . Here for me the main topic was “ project management ” . I have chosen Mind Mapping for my challenge in order to help me to find if there are only several main topics in the project management language , which will be helpful to present as a result in front of my directors . In the same time Mind Mapping is an excellent tool to communicate the results . 3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . In my case , great amount of data have been provided by several others tools . First , I have conducted an Ethnographic interview on the subject of “ project management practices ” with around 20 project managers . So I have obtained a very impressive amount of data already . Secondary , I have read a great bunch of research articles linked with the project management . Thirdly , I have looked upon the existent software tools dedicated to project management . Meanwhile , I started to create my Mind Mapping map with a Mind Mapping tool . In the beginning all the word seems to be disconnected , but in time these disconnected topics , I managed to cluster them in some 6 main topics . 4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . Here in order to exemplify the results I have obtained : project ( length , contextual information , business case , goals , human involved ) , manage the project ( launch , management , conduct a project with the help of a method , adjust the goals of a project , close a project ) , selection ( invest , value creation opportunity , risks ) , indicators ( verify , survey , measure ) , means ( resources , machines , depreciation , data ) … 5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why . The next time it may be interesting to use Mind Mapping after say the lecture of articles , and then construct the Ethnographic interview with the help of the already gathered data . In this way I might be able to put many other interesting questions to my interviewee , and obtain a broader amount of data . Here you may see the result of my Mind Mapping obtained in French . ### Output:

21129

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking in Marketing - Learning Launch Challenge : I am a member of my organization ’s online marketing department and my / our challenge is to improve the workflow ( activities and projects ) within the department in order to increase sales in the online channel and to spend marketing budgets on the right campaigns . The project scope includes the online marketing department composed of ten employees , as well as the larger marketing department and IT department , with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) . The project should not exceed 30 business days and the solution should include an even distribution of working hours amongst the team members . We will focus on trying to uncover what our team members , as well as key stakeholders within the larger marketing department and IT department , consider to be ineffective or problematic with regard to the workflow . Selection : Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application : For our first learning launch , we focused on the structure / execution of our online marketing tasks . In particular , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of Scrum project management for our work ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . Our team went through a two - day training with a Scrum project management coach . Next , we went through five workshops to structure our tasks and processes in a more agile way . These two sessions occurred within in a three- week timeframe . We expected to produce a document with a clear description of our new , more agile processes / workflow . For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . Our team completed an anonymous survey . Additionally , five key stakeholders from the larger marketing department and IT department also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe . Insight : By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders in the larger marketing department and IT department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . Approach : Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking in Marketing - Learning Launch Challenge : I am a member of my organization ’s online marketing department and my / our challenge is to improve the workflow ( activities and projects ) within the department in order to increase sales in the online channel and to spend marketing budgets on the right campaigns . The project scope includes the online marketing department composed of ten employees , as well as the larger marketing department and IT department , with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) . The project should not exceed 30 business days and the solution should include an even distribution of working hours amongst the team members . We will focus on trying to uncover what our team members , as well as key stakeholders within the larger marketing department and IT department , consider to be ineffective or problematic with regard to the workflow . Selection : Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application : For our first learning launch , we focused on the structure / execution of our online marketing tasks . In particular , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of Scrum project management for our work ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . Our team went through a two - day training with a Scrum project management coach . Next , we went through five workshops to structure our tasks and processes in a more agile way . These two sessions occurred within in a three- week timeframe . We expected to produce a document with a clear description of our new , more agile processes / workflow . For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . Our team completed an anonymous survey . Additionally , five key stakeholders from the larger marketing department and IT department also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe . Insight : By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders in the larger marketing department and IT department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . Approach : Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout . ### Output:

13298

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection - Storytelling Challenge and Selection Storytelling is one of the most effective tools that many of us use many times in a day . I work in a place where development and research is the primary objective . People in development side often gets disappointed because of unsatisfactory results after so much hard work and pressure . They often use to give up on the ideas of the research after constant failure in the development . They storytelling is the method that creates a bridge between me and the others through which we share our life experiences no matter how good or bad it is , we share our mistakes we did earlier which taught us a good lesson . I tell a story to inspire and motivate people not to give up easily and it helps them as they start relating the story of mine to their own current situation . They visualize themselves stepping into my shoes and tell me what differently they could have done if they were in my place . The relation between my stories and the current situation is the key that motivates them and tells them to try again until the success tells them to stop . Application There is a story when I used storytelling as a tool . I was in the Information Technology Department of the Research and Development Wing of my company and me and my colleagues were working on a particular software which can help the company to protect its data from any outsider . We were in the process of developing that software as we could not use any third - party application because of the possibilities of the data theft . While developing that software we faced several failures and there was a time when many of my colleagues gave up so I told them a story about my final year in college when everyone was sitting in campus placement and many of them got selected very early by the companies . Me and my friends , on the other hand , were not able to make it to the final interviews of the companies . We faced several number of rejections . The whole semester passed and few of my friends got selected . That was a very demotivating time for me as I did not know what to do and also there was a lot of pressure of final year studies as well as project . Insight and Approach Then , gradually my friends started to give up and were planning to sign out from the placements , but I did not lose my hope , instead I started to see whether something was lacking in my skills or whatever I studied . The moment I found out what was lacking I started working on it and told my friends to do so . Alongside my placements I also started working on my final year projects and studies . I gained more and more ideas of what was lacking as I started working on my studies and projects . In a month or two , I got selected in the job in which I am working in right now . This story of mine really motivated them to move forward and not give up easily on the project we were working on . They were quite relieved after listening to the story . I received a lot of appreciation after this from the listeners . Storytelling is very effective in many circumstances . I learned this after doing this course . Storytelling can make a big impact on the listeners and can change the way of their thinking . Stories are bound to attract people so that they can relate to it and it helps them make the hard decisions in their own life .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection - Storytelling Challenge and Selection Storytelling is one of the most effective tools that many of us use many times in a day . I work in a place where development and research is the primary objective . People in development side often gets disappointed because of unsatisfactory results after so much hard work and pressure . They often use to give up on the ideas of the research after constant failure in the development . They storytelling is the method that creates a bridge between me and the others through which we share our life experiences no matter how good or bad it is , we share our mistakes we did earlier which taught us a good lesson . I tell a story to inspire and motivate people not to give up easily and it helps them as they start relating the story of mine to their own current situation . They visualize themselves stepping into my shoes and tell me what differently they could have done if they were in my place . The relation between my stories and the current situation is the key that motivates them and tells them to try again until the success tells them to stop . Application There is a story when I used storytelling as a tool . I was in the Information Technology Department of the Research and Development Wing of my company and me and my colleagues were working on a particular software which can help the company to protect its data from any outsider . We were in the process of developing that software as we could not use any third - party application because of the possibilities of the data theft . While developing that software we faced several failures and there was a time when many of my colleagues gave up so I told them a story about my final year in college when everyone was sitting in campus placement and many of them got selected very early by the companies . Me and my friends , on the other hand , were not able to make it to the final interviews of the companies . We faced several number of rejections . The whole semester passed and few of my friends got selected . That was a very demotivating time for me as I did not know what to do and also there was a lot of pressure of final year studies as well as project . Insight and Approach Then , gradually my friends started to give up and were planning to sign out from the placements , but I did not lose my hope , instead I started to see whether something was lacking in my skills or whatever I studied . The moment I found out what was lacking I started working on it and told my friends to do so . Alongside my placements I also started working on my final year projects and studies . I gained more and more ideas of what was lacking as I started working on my studies and projects . In a month or two , I got selected in the job in which I am working in right now . This story of mine really motivated them to move forward and not give up easily on the project we were working on . They were quite relieved after listening to the story . I received a lot of appreciation after this from the listeners . Storytelling is very effective in many circumstances . I learned this after doing this course . Storytelling can make a big impact on the listeners and can change the way of their thinking . Stories are bound to attract people so that they can relate to it and it helps them make the hard decisions in their own life . ### Output:

20262

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization tool Challenge & Selection A few years ago , I was asked to take the position of head of the procurement department in a large restaurant chain . One of the first tasks was to deal with the current system of purchasing alcohol products taking into account the wishes of all stakeholders . The system was an interaction of various employees and organizations : 8 restaurants , in each restaurant 1 or 2 bartenders , forming orders ; one procurement manager who receives these orders and sends them to suppliers ; various alcohol companies specializing in certain types of products . Now I can easily describe and explain this system , but then it was difficult to identify bottlenecks due to a large number of participants and their business processes . In addition to identifying bottlenecks , I also had to hold many meetings and present two complex systems and explain the advantages of my option . Before that , I had the experience of participating in various stages of the design thinking process , and to solve these two challenges , it was decided to use one of my favorite and most often used design thinking tools - visualization . Application The visualization process began with the preparation of a general portrait of the system - this information will help to understand how to compose all the elements and place them on the screen . So , first of all , I conducted an interview and got an idea of this system from each participant in the procurement process . Further , I highlighted the main participants : bartenders , purchasing managers , suppliers ' company managers , and restaurant chain management . After identifying the participants , I proceeded to establish relationships and prescribing the specific functional tasks of each participant , for example , the procurement process begins with the bartender compiling an order , which he sends to the procurement manager . The procurement manager formats the order and sends it to the product supplier company manager . After collecting all the data , I compiled the initial skeleton of my graphics using the mindmap construction method . To simplify the visual appearance of the system , the main participants , and the tasks they performed were replaced with images associated with them . To study possible changes in this system , the developed system was printed and cut into individual pre - selected elements . Using this tool , you can work out various options of the system : vary the participants , change functions , and more . Insight & Approach In the process of developing various options for the system , I accidentally dropped the cards of the purchasing manager , leaving all the other elements in their places . And voila - the idea came up how to optimize the system ! If you exclude the procurement manager from the procurement process and delegate orders completely to the bartender using IoT technologies ( a QR code automatically generates a message to the supplier ’s manager you need ) , it will reduce the number of iterations for the order . In addition , the use of this technology will help level the human factor ( which was already high ) and easily apply this system to new business units . In this way , using the visualization technique , I not only could find a good solution for my main job task but also greatly simplified the process of communication between interested parties . Once again , I was convinced of the versatility and usefulness of visualization - it not only helps to be creative in our tasks but also to establish communication .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization tool Challenge & Selection A few years ago , I was asked to take the position of head of the procurement department in a large restaurant chain . One of the first tasks was to deal with the current system of purchasing alcohol products taking into account the wishes of all stakeholders . The system was an interaction of various employees and organizations : 8 restaurants , in each restaurant 1 or 2 bartenders , forming orders ; one procurement manager who receives these orders and sends them to suppliers ; various alcohol companies specializing in certain types of products . Now I can easily describe and explain this system , but then it was difficult to identify bottlenecks due to a large number of participants and their business processes . In addition to identifying bottlenecks , I also had to hold many meetings and present two complex systems and explain the advantages of my option . Before that , I had the experience of participating in various stages of the design thinking process , and to solve these two challenges , it was decided to use one of my favorite and most often used design thinking tools - visualization . Application The visualization process began with the preparation of a general portrait of the system - this information will help to understand how to compose all the elements and place them on the screen . So , first of all , I conducted an interview and got an idea of this system from each participant in the procurement process . Further , I highlighted the main participants : bartenders , purchasing managers , suppliers ' company managers , and restaurant chain management . After identifying the participants , I proceeded to establish relationships and prescribing the specific functional tasks of each participant , for example , the procurement process begins with the bartender compiling an order , which he sends to the procurement manager . The procurement manager formats the order and sends it to the product supplier company manager . After collecting all the data , I compiled the initial skeleton of my graphics using the mindmap construction method . To simplify the visual appearance of the system , the main participants , and the tasks they performed were replaced with images associated with them . To study possible changes in this system , the developed system was printed and cut into individual pre - selected elements . Using this tool , you can work out various options of the system : vary the participants , change functions , and more . Insight & Approach In the process of developing various options for the system , I accidentally dropped the cards of the purchasing manager , leaving all the other elements in their places . And voila - the idea came up how to optimize the system ! If you exclude the procurement manager from the procurement process and delegate orders completely to the bartender using IoT technologies ( a QR code automatically generates a message to the supplier ’s manager you need ) , it will reduce the number of iterations for the order . In addition , the use of this technology will help level the human factor ( which was already high ) and easily apply this system to new business units . In this way , using the visualization technique , I not only could find a good solution for my main job task but also greatly simplified the process of communication between interested parties . Once again , I was convinced of the versatility and usefulness of visualization - it not only helps to be creative in our tasks but also to establish communication . ### Output:

19368

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

LEARNING LAUNCH Challenge I am pursuing my bachelor ’s in Mechanical Engineering . As a part of engineering it is our duty to solve daily life problems and innovate to eliminate them . Problem which I saw was thefts in homes and offices of our citizens . On regular basis I got to read in newspapers about the thefts in homes and offices . Thefts occur especially in absence of human beings . Thefts on regular basis has created very much social imbalance and created feeling of fear in lot of peoples . So , one day I thought of solution for this specific problem . That solution uses the well - known technology i.e Internet of Things . I prototyped small device which sends message or voice call to the customer if someone enters in the premise of home or office . This device is of great use if someone wants to go away from workplace for some days and provides sense of security because customer can have information about his / her workplace while sitting in any part of world . Selection To begin my future journey with my prototype , I make use of special design tool i.e Learning Launch . As I was ready with my prototype I want to test it among my potential customers . I wanted to make use of Learning Launch tool as it is a fast cheap experiment and my main purpose is to learn from the failures . Learning Launch involves quickly emerging with customers and testing key customer assumptions . Application In first learning launch we identified our prime locations to install our product / prototype . Initially we marked nearby homes and offices approx . 25 in number . We installed our prototype in all 25 locations and waited for the response . After 15 days of installation we get back to our customers for the feedback . Initial feedback was average and we got to know various drawbacks of our prototype . Ex - There was a problem of power with our prototype , Customers asked us for the casing of product , some were having issues while getting messages and voice mails . That ’s why Learning Launch is so important design tool . It helps to improve product number of times . In second learning launch we tried our best to remove all the drawbacks in our product . We worked hard and make ready our product for the second launch . We again tested the improved product on same customers and waited for some time .This time feedback was amazing . Our customers seems to be happy this time with the improved product . This is how this design tool was applied effectively . Insight Using Learning Launch tool , we got the opportunity to test our product . This tool helps to get the proper feedback from selected customers and finally gathered number of drawbacks . It is a fast and cheap experiment . It ’s purpose is to “ learn - go ” test . Learning Launches test key customers , execution and defensibility assumptions . Purpose of Learning Launch Tool is to confirm or dis confirm our assumptions . In Design Thinking we try to find a way of approaching a challenge or new solutions to the traditional problems . It is a methodology used by designers to solve complex problems , and find desirable solutions for clients . The Learning Launch Tool helps a lot in a way of design thinking . It not only improves the product but also gives the opportunity to learn early and go fast . Approach I am having some more ideas to the present problems faced by peoples . If I wanted to implement any other idea in near future , I ’m going to make use of various Design Tools with no doubt . Design Tolls like Ethnography , Learning Launch , Journey Mapping , Visualization etc are of great importance in Design Thinking Process . Each design tool has it ’s own significance . Visualization helps to think in a non verbal way and its about visual thinking . Journey Mapping traces the journey of a customer as they experience a product or service . We already have discussed about Learning Launch Tool . So , each tool is very important and provides the opportunity to leverage the design thinking process .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: LEARNING LAUNCH Challenge I am pursuing my bachelor ’s in Mechanical Engineering . As a part of engineering it is our duty to solve daily life problems and innovate to eliminate them . Problem which I saw was thefts in homes and offices of our citizens . On regular basis I got to read in newspapers about the thefts in homes and offices . Thefts occur especially in absence of human beings . Thefts on regular basis has created very much social imbalance and created feeling of fear in lot of peoples . So , one day I thought of solution for this specific problem . That solution uses the well - known technology i.e Internet of Things . I prototyped small device which sends message or voice call to the customer if someone enters in the premise of home or office . This device is of great use if someone wants to go away from workplace for some days and provides sense of security because customer can have information about his / her workplace while sitting in any part of world . Selection To begin my future journey with my prototype , I make use of special design tool i.e Learning Launch . As I was ready with my prototype I want to test it among my potential customers . I wanted to make use of Learning Launch tool as it is a fast cheap experiment and my main purpose is to learn from the failures . Learning Launch involves quickly emerging with customers and testing key customer assumptions . Application In first learning launch we identified our prime locations to install our product / prototype . Initially we marked nearby homes and offices approx . 25 in number . We installed our prototype in all 25 locations and waited for the response . After 15 days of installation we get back to our customers for the feedback . Initial feedback was average and we got to know various drawbacks of our prototype . Ex - There was a problem of power with our prototype , Customers asked us for the casing of product , some were having issues while getting messages and voice mails . That ’s why Learning Launch is so important design tool . It helps to improve product number of times . In second learning launch we tried our best to remove all the drawbacks in our product . We worked hard and make ready our product for the second launch . We again tested the improved product on same customers and waited for some time .This time feedback was amazing . Our customers seems to be happy this time with the improved product . This is how this design tool was applied effectively . Insight Using Learning Launch tool , we got the opportunity to test our product . This tool helps to get the proper feedback from selected customers and finally gathered number of drawbacks . It is a fast and cheap experiment . It ’s purpose is to “ learn - go ” test . Learning Launches test key customers , execution and defensibility assumptions . Purpose of Learning Launch Tool is to confirm or dis confirm our assumptions . In Design Thinking we try to find a way of approaching a challenge or new solutions to the traditional problems . It is a methodology used by designers to solve complex problems , and find desirable solutions for clients . The Learning Launch Tool helps a lot in a way of design thinking . It not only improves the product but also gives the opportunity to learn early and go fast . Approach I am having some more ideas to the present problems faced by peoples . If I wanted to implement any other idea in near future , I ’m going to make use of various Design Tools with no doubt . Design Tolls like Ethnography , Learning Launch , Journey Mapping , Visualization etc are of great importance in Design Thinking Process . Each design tool has it ’s own significance . Visualization helps to think in a non verbal way and its about visual thinking . Journey Mapping traces the journey of a customer as they experience a product or service . We already have discussed about Learning Launch Tool . So , each tool is very important and provides the opportunity to leverage the design thinking process . ### Output:

8878

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Page | 1 Reflections : Learning Launch for a Well - Being Programme Challenge Physicians burnout is a prevalent issue worldwide and there are increasing studies / articles on physicians leaving service due to excessive workloads , display of disruptive behaviours due to higher stress , display of greater dissatisfaction and increased no . of physicians seeking help etc . This is an important issue as burnout not only affects the individual ’s health and well - being , it also affects their relationship with colleagues and family members , as well as the quality of clinical care , patient safety and satisfaction etc . However , we hypothesized that the number of physicians seeking help from the official institutional support offered ( e.g. helpline to offer employee assistance , “ SPEAK UP ” initiative ) is only tip of an iceberg , as burnout is commonly viewed as a weakness and there is fear of being stigmatized . We also hypothesized that physicians are more likely to seek help when the situation has become more severe , and this can be alleviated if there are physicians themselves within the work environment to recognize the signs and symptoms and intervene at an earlier stage , in comparison to a passive approach . Selection A learning launch , or smaller - scale experimentation is selected for the well - being programme due to the lack of complete data on the level of burnout across the institutions and data on the usefulness of the existing interventions that we had hypothesized to be under - utilized . Also , burnout is a sensitive topic to physicians that needs to be carefully managed . Many of our ideas are actually “ smart guesses ” that we think may work and are not suitable for a massive implementation yet . We would likely need to refine the programme based on participants ’ feedback , and there can have deeper conversations when the group size is smaller . In addition , a learning launch is much faster , easier and cheaper in terms of the efforts and time required for planning , execution , number of facilitators and support staff required , as well as the actual expenses such as venue rental , food and logistics . Application To overcome the stigma and dissociate from negative connotations with burnout , the well - being programme was named * in a positive manner that is more uplifting and energizing to motivate participants to attend . The programme was also framed at an angle that the participants are attending to help colleagues and juniors , instead of tackling their own stress . Led by two senior physicians , the organizing team consists of healthcare professionals who are non- physicians and have domain knowledge in psychological health , counselling and therapy to bring in diverse views and suggestions in planning the programme . They also act as facilitators during the session to smoothen the implementation and collect feedback for the programme after each segment . Concurrently , we also leveraged on this opportunity to obtain more data needed to gain a better understanding on the level and impact of burnout in the participants ’ departments / specialty , and coping strategies used on both the individual and department levels . To enable sparking of new ideas with different group dynamics or a participant dominating the group conversation , we also changed the groupings and pairing of facilitators , aimed to bring new insights . 15 physician - leaders in education were invited to participate in this learning launch , as they are likely to be facing high level of pressure in their leadership roles but are more “ nurturing ” and able to Page | 2 provide constructive feedback for the programme . In addition , they have myriad experience and wisdom for thriving / surviving in the system , there will also be much insights that we can gain from their personal stories in overcoming the stressors . If the outcome is successful , not only would they have benefitted directly , those who are interested can also be appointed as champions for physician well - being , “ planted ” in work environment to identify colleagues who are under stress at an early stage and use the approaches / knowledge learnt to provide support and inspire positively . Insight Though I was not one of the domain experts in leading or planning the content , and played more of the coordination role , it was still a fruitful learning experience through observing , listening to the sharing , perspectives and feedback . Overall , we gathered more opinions on the issues on the ground and approaches that can be reviewed from the 13 participants who turned up . The session went on smoothly and was well - received . There were also tiny surprises that we did n’t think of and can be considered when planning for the next learning launch . For example , we were playing soft and relaxing music that were meant to bring a sense of comfort and calmness , as they draw or write out their recollections related to a selected picture of their choice . It turns out that the surgeon present found the music a nuisance and shared that most surgeons prefer quiet environment . From this first learning launch , it does seem like this well - being programme will complement the existing initiatives well . In my opinion , learning launch is not entirely a new concept but requires a mindset shift and willingness to take smaller steps then win big at the work environment . For instance , I personally enjoy looking up recipes and cooking methods , gathering feedback from friends and family members to experiment and create new dishes . However , it is different when much is at stake ( e.g. returns from time and efforts ) , established processes and expectations . Hence , there may be some resistance faced when deviating from the norm . Education about learning launches/ design thinking and how it allows us to make safer bets with smaller losses or failures with manageable risk will be necessary to encourage more people to move out of their comfort zones . Approach As learning launch is not a one - step solution and perspectives from 13 education - leaders is not representative of the entire population , we ’ll continue to run a series of learning launches with the feedback received and make improvements to the well - being programme , such as increasing the group size to 40 participants , holding a session for physicians from a single specialty only , holding a session for physicians from one institution instead of cross - institutions , holding a session for physicians who are not in leadership positions , and combining both senior and junior physicians in one session for different group dynamics . Moreover , we can explore using the mind - mapping tool during future learning launches , as we are gathering insights and looking for patterns or common themes in the stressors and what inspires or motivates the physicians during the programme . It is a visual method where we can place sticky notes placed on the walls to explore ideas raised in the conversations with the participants directly . This will also save some time and effort in reviewing the list of feedback provided after the session by the organizing committee . Who knows ? We may find new ideas to further improve this well - being programme , or new approaches and possibilities for new initiatives . It is a long way ahead for us .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Page | 1 Reflections : Learning Launch for a Well - Being Programme Challenge Physicians burnout is a prevalent issue worldwide and there are increasing studies / articles on physicians leaving service due to excessive workloads , display of disruptive behaviours due to higher stress , display of greater dissatisfaction and increased no . of physicians seeking help etc . This is an important issue as burnout not only affects the individual ’s health and well - being , it also affects their relationship with colleagues and family members , as well as the quality of clinical care , patient safety and satisfaction etc . However , we hypothesized that the number of physicians seeking help from the official institutional support offered ( e.g. helpline to offer employee assistance , “ SPEAK UP ” initiative ) is only tip of an iceberg , as burnout is commonly viewed as a weakness and there is fear of being stigmatized . We also hypothesized that physicians are more likely to seek help when the situation has become more severe , and this can be alleviated if there are physicians themselves within the work environment to recognize the signs and symptoms and intervene at an earlier stage , in comparison to a passive approach . Selection A learning launch , or smaller - scale experimentation is selected for the well - being programme due to the lack of complete data on the level of burnout across the institutions and data on the usefulness of the existing interventions that we had hypothesized to be under - utilized . Also , burnout is a sensitive topic to physicians that needs to be carefully managed . Many of our ideas are actually “ smart guesses ” that we think may work and are not suitable for a massive implementation yet . We would likely need to refine the programme based on participants ’ feedback , and there can have deeper conversations when the group size is smaller . In addition , a learning launch is much faster , easier and cheaper in terms of the efforts and time required for planning , execution , number of facilitators and support staff required , as well as the actual expenses such as venue rental , food and logistics . Application To overcome the stigma and dissociate from negative connotations with burnout , the well - being programme was named * in a positive manner that is more uplifting and energizing to motivate participants to attend . The programme was also framed at an angle that the participants are attending to help colleagues and juniors , instead of tackling their own stress . Led by two senior physicians , the organizing team consists of healthcare professionals who are non- physicians and have domain knowledge in psychological health , counselling and therapy to bring in diverse views and suggestions in planning the programme . They also act as facilitators during the session to smoothen the implementation and collect feedback for the programme after each segment . Concurrently , we also leveraged on this opportunity to obtain more data needed to gain a better understanding on the level and impact of burnout in the participants ’ departments / specialty , and coping strategies used on both the individual and department levels . To enable sparking of new ideas with different group dynamics or a participant dominating the group conversation , we also changed the groupings and pairing of facilitators , aimed to bring new insights . 15 physician - leaders in education were invited to participate in this learning launch , as they are likely to be facing high level of pressure in their leadership roles but are more “ nurturing ” and able to Page | 2 provide constructive feedback for the programme . In addition , they have myriad experience and wisdom for thriving / surviving in the system , there will also be much insights that we can gain from their personal stories in overcoming the stressors . If the outcome is successful , not only would they have benefitted directly , those who are interested can also be appointed as champions for physician well - being , “ planted ” in work environment to identify colleagues who are under stress at an early stage and use the approaches / knowledge learnt to provide support and inspire positively . Insight Though I was not one of the domain experts in leading or planning the content , and played more of the coordination role , it was still a fruitful learning experience through observing , listening to the sharing , perspectives and feedback . Overall , we gathered more opinions on the issues on the ground and approaches that can be reviewed from the 13 participants who turned up . The session went on smoothly and was well - received . There were also tiny surprises that we did n’t think of and can be considered when planning for the next learning launch . For example , we were playing soft and relaxing music that were meant to bring a sense of comfort and calmness , as they draw or write out their recollections related to a selected picture of their choice . It turns out that the surgeon present found the music a nuisance and shared that most surgeons prefer quiet environment . From this first learning launch , it does seem like this well - being programme will complement the existing initiatives well . In my opinion , learning launch is not entirely a new concept but requires a mindset shift and willingness to take smaller steps then win big at the work environment . For instance , I personally enjoy looking up recipes and cooking methods , gathering feedback from friends and family members to experiment and create new dishes . However , it is different when much is at stake ( e.g. returns from time and efforts ) , established processes and expectations . Hence , there may be some resistance faced when deviating from the norm . Education about learning launches/ design thinking and how it allows us to make safer bets with smaller losses or failures with manageable risk will be necessary to encourage more people to move out of their comfort zones . Approach As learning launch is not a one - step solution and perspectives from 13 education - leaders is not representative of the entire population , we ’ll continue to run a series of learning launches with the feedback received and make improvements to the well - being programme , such as increasing the group size to 40 participants , holding a session for physicians from a single specialty only , holding a session for physicians from one institution instead of cross - institutions , holding a session for physicians who are not in leadership positions , and combining both senior and junior physicians in one session for different group dynamics . Moreover , we can explore using the mind - mapping tool during future learning launches , as we are gathering insights and looking for patterns or common themes in the stressors and what inspires or motivates the physicians during the programme . It is a visual method where we can place sticky notes placed on the walls to explore ideas raised in the conversations with the participants directly . This will also save some time and effort in reviewing the list of feedback provided after the session by the organizing committee . Who knows ? We may find new ideas to further improve this well - being programme , or new approaches and possibilities for new initiatives . It is a long way ahead for us . ### Output:

9868

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Learning Launch Challenge One of the main problem we face is that when we translate our strategy into projects , these projects are loosely linked to our strategic objective . Consequently , many of our projects had limited impact on achieving the strategic objective . I have always noticed this problem a year or so after I joined the organization seven years ago . I was working in the service delivery function . Recently , I joined the strategy team as the head of the function and I intend to fix this problem ( i.e. fixing the gap between strategic planning and execution ) . My team and I have decided to develop and use KPIs to measure the achievement level of our strategic objective . Each strategic objective will be translated into a set of KPIs , along with their baseline and annual targets . Then projects will be judged based on how much they can achieve of the KPIs ’ targets using benefit realization plans . The following figure illustrate ( or visualize ) the idea of our solution . The main challenge we faced was how to drive this change across the entire organization , and make sure that everyone is onboard . Selection We have used multiple design thinking tools during this project . For example , we used visualization to articulate the problem . We also used brainstorming to look at multiple alternative solution . When it comes to what works , we selected the learning launch tool . Learning launch is an experiment design to test if the idea works . Its main advantage is that it is quick and inexpensive to execute . The main purpose of learning launches is to learn . After completing the learning launch , the idea might be revised or killed . Once the idea is ready , it can be scaled up . Application In our learning launch , we selected one of the organization ’s eight divisions to test the solution on . The division owns four of the organization ’s strategic objective . Each of the strategic objective was transformed into three to four KPIs . Each KPI was assigned an owner ( a senior management member within the division ) . For each KPI we computed its baseline , and created its annual targets for the next three years . After that , we engaged the division ’s entire team to discuss what projects are needed to achieve the targets assigned to each KPI . The entire process Strategic Objective KPI # 1 KPI # 2 Project # 1 Project # 2 Project # 3 Project # 4 consisted of four session ( two with division ’s senior management , and two with the entire division ’s team ) and took two weeks to complete . Insight & Approach By applying the learning launch tool , we were able to test if our proposed solution can address the challenge mentioned above . The successful launch was used as the main piece of our story- telling tool to communicate the solution and drive change across the entire organization . We have also learned some valuable lessons about the assignment of ownership to KPIs and how to resolve issues related to cross - functional objectives and KPIs . The resolusion of these issues was incorporated into our solution when we scaled up to cover the entire organization . Through our the exercise , my team used some designing thinking tools . I found that the learning launch was the most interesting to talk about in my reflection paper because of the its high impact on the solution . In the future , I would use learning launches in every project that needs change management .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Learning Launch Challenge One of the main problem we face is that when we translate our strategy into projects , these projects are loosely linked to our strategic objective . Consequently , many of our projects had limited impact on achieving the strategic objective . I have always noticed this problem a year or so after I joined the organization seven years ago . I was working in the service delivery function . Recently , I joined the strategy team as the head of the function and I intend to fix this problem ( i.e. fixing the gap between strategic planning and execution ) . My team and I have decided to develop and use KPIs to measure the achievement level of our strategic objective . Each strategic objective will be translated into a set of KPIs , along with their baseline and annual targets . Then projects will be judged based on how much they can achieve of the KPIs ’ targets using benefit realization plans . The following figure illustrate ( or visualize ) the idea of our solution . The main challenge we faced was how to drive this change across the entire organization , and make sure that everyone is onboard . Selection We have used multiple design thinking tools during this project . For example , we used visualization to articulate the problem . We also used brainstorming to look at multiple alternative solution . When it comes to what works , we selected the learning launch tool . Learning launch is an experiment design to test if the idea works . Its main advantage is that it is quick and inexpensive to execute . The main purpose of learning launches is to learn . After completing the learning launch , the idea might be revised or killed . Once the idea is ready , it can be scaled up . Application In our learning launch , we selected one of the organization ’s eight divisions to test the solution on . The division owns four of the organization ’s strategic objective . Each of the strategic objective was transformed into three to four KPIs . Each KPI was assigned an owner ( a senior management member within the division ) . For each KPI we computed its baseline , and created its annual targets for the next three years . After that , we engaged the division ’s entire team to discuss what projects are needed to achieve the targets assigned to each KPI . The entire process Strategic Objective KPI # 1 KPI # 2 Project # 1 Project # 2 Project # 3 Project # 4 consisted of four session ( two with division ’s senior management , and two with the entire division ’s team ) and took two weeks to complete . Insight & Approach By applying the learning launch tool , we were able to test if our proposed solution can address the challenge mentioned above . The successful launch was used as the main piece of our story- telling tool to communicate the solution and drive change across the entire organization . We have also learned some valuable lessons about the assignment of ownership to KPIs and how to resolve issues related to cross - functional objectives and KPIs . The resolusion of these issues was incorporated into our solution when we scaled up to cover the entire organization . Through our the exercise , my team used some designing thinking tools . I found that the learning launch was the most interesting to talk about in my reflection paper because of the its high impact on the solution . In the future , I would use learning launches in every project that needs change management . ### Output:

12276

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection- Learning Launch Challenge Covid has had a great impact on the social and economic globally , people have been left vulnerable both Mentally and Physically . One of the state governments in India wanted to provide free tele - mental health counselling to all its residents . This noble initiative had its own set of challenges , 1 . Time to market- was of the essence because each passing day meant more people were impacted by the situation 2 . Lack of Infrastructure- Lack of infrastructure to build and scale a centrally monitored contact center Selection Since time was of essence we had to quickly make a winning plan and so I chose the Learning Launches tools to quickly devise a process around this challenge . Application Since time was of essence we did n’t take the approach of setting up a helpline and wait for the residents to call , instead we onboarded a team of 5 Mental Health counsellors and started making calls to patients admitted in the Covid Care centers . We used this process to identify if residents are 1 . Open to receiving mental health support 2 . What are the standard operating procedures ( Average call handling time , escalation matrix etc .. ) We hosted virtual standups at the end of every day to discuss the calls from each of the counsellors . This process was followed for a week . Insight The insights from this 1 week quick exercise disrupted our assumptions in a big way . The key findings were : 1 . People are open to receiving help and thanked the government for the initiative 2 . The state residents spoke 15 - 16 different dialects . What changed after the exercise : 1 . Language is key in Tele- mental health counselling and here the residents spoke 15 - 16 different dialects , this meant we had to have Mental health counsellors from each district 2 . To accommodate counsellors from different district we scrapped the idea of Central contact center and opted a virtual contact center model , subscribed to a SaaS IVRS and CRM application to run and manage the virtual contact center Residents call on cloud telephony backed toll free number that will be directed to counsellors from across the state . All counsellors are now given mobile applications to receive calls , record responses and interact with seniors and officials for escalations . Approach The learning launch tool not only helped me in testing the waters but also helped in assessing the market and tweaking the model early to WIN . From what was just an idea we were able to build a scalable process in a record time using the Learning Launch tool . This has definitely changed the way I approach any opportunity in my personal and professional life . Also , this project allowed me to interact with stakeholders from different backgrounds ( Education and Social ) this has made me realise how Visualization tool can help me communicate to success amongst stakeholders from diverse backgrounds . Going ahead Design thinking is going to play a crucial role in dealing all Opportunities life throws at me .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection- Learning Launch Challenge Covid has had a great impact on the social and economic globally , people have been left vulnerable both Mentally and Physically . One of the state governments in India wanted to provide free tele - mental health counselling to all its residents . This noble initiative had its own set of challenges , 1 . Time to market- was of the essence because each passing day meant more people were impacted by the situation 2 . Lack of Infrastructure- Lack of infrastructure to build and scale a centrally monitored contact center Selection Since time was of essence we had to quickly make a winning plan and so I chose the Learning Launches tools to quickly devise a process around this challenge . Application Since time was of essence we did n’t take the approach of setting up a helpline and wait for the residents to call , instead we onboarded a team of 5 Mental Health counsellors and started making calls to patients admitted in the Covid Care centers . We used this process to identify if residents are 1 . Open to receiving mental health support 2 . What are the standard operating procedures ( Average call handling time , escalation matrix etc .. ) We hosted virtual standups at the end of every day to discuss the calls from each of the counsellors . This process was followed for a week . Insight The insights from this 1 week quick exercise disrupted our assumptions in a big way . The key findings were : 1 . People are open to receiving help and thanked the government for the initiative 2 . The state residents spoke 15 - 16 different dialects . What changed after the exercise : 1 . Language is key in Tele- mental health counselling and here the residents spoke 15 - 16 different dialects , this meant we had to have Mental health counsellors from each district 2 . To accommodate counsellors from different district we scrapped the idea of Central contact center and opted a virtual contact center model , subscribed to a SaaS IVRS and CRM application to run and manage the virtual contact center Residents call on cloud telephony backed toll free number that will be directed to counsellors from across the state . All counsellors are now given mobile applications to receive calls , record responses and interact with seniors and officials for escalations . Approach The learning launch tool not only helped me in testing the waters but also helped in assessing the market and tweaking the model early to WIN . From what was just an idea we were able to build a scalable process in a record time using the Learning Launch tool . This has definitely changed the way I approach any opportunity in my personal and professional life . Also , this project allowed me to interact with stakeholders from different backgrounds ( Education and Social ) this has made me realise how Visualization tool can help me communicate to success amongst stakeholders from diverse backgrounds . Going ahead Design thinking is going to play a crucial role in dealing all Opportunities life throws at me . ### Output:

15983

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Storytelling I decided to tackle a problem related to education : How do we engage our students into reading literary texts or books ? The key word of this question , for me , is “ engage ” . As a literature teacher , I do n’t want my students to just go through the pages mindlessly , I want them to include the habit of reading in their lives and to develop a meaningful connection with the stories . For that , me and other teachers decided to use the Storytelling tool , since this exercise emphasizes the human experience in contact with a challenge or cause . According to Corey Perez , in his lecture , Storytelling transforms a problem , which should be tackled from a rational and linear perspective , into a cause , which unites people ’s interests and abilities . More than that , as he asserts , Storytelling creates an emotional connection between the participants and this challenge . These were exactly the features that we were looking for in our discussions . With this tool , we could spark the interest of our students in the act of reading and position them as active agents in these stories , which are the stories of their lives , in the end . We started the activity by asking one class of each grade ( since we many ) to individually describe their daily lives . We offered a big weekly chart divided by days of the week and hours of the day , in which they could map their days , from when they wake up to their sleep hour . We asked them to include any relevant information , be it extra courses , part - time jobs , commitments , study schedules , favourite hobbies . As a complement for this concrete representation of their routines , we invited them to a group conversation on their impressions , feelings and opinions about their lives . Their likes , dislikes , opinions on school , education , and work . We , teachers , listened for more than one hour and we took notes of words and aspects that called our attention . At last , we compared our notes on the conversation to the weekly routine , in search of patterns , causes and gaps to explore . First of all , the teachers had a chance to actually listen to their students and to understand them on a human level . We had to face their complaints on homework , their tiredness and their hopelessness in the future . For me , it was probably the most meaningful part of the activity . Second , from the analysis we made , we could delineate some personae : “ The full - timer ” : a student with commitments from early morning until night , be it extra courses or part - time jobs . These students usually did not have enough time to dedicate themselves on school . “ The Idle ” : a student easily attracted to forms of leisure , such as videogames , series , movies , and social media . Because they did not plan pockets of time to study and to relax , they usually slipped into any amusing activity instead of study . “ The workaholic ” : a student completely dedicated to school , for various reasons . Those students were easily overwhelmed by the amount of homework and , as a consequence , they were led to guilty and anxiety , to the point of exhaustion . From this broad panorama , we decided to approach the problem in two ways : 1 ) by offering personalized guidance for each persona , focusing on their weaknesses and strengths ; and 2 ) by devising more flexible , adaptable , and personal evaluations in relation to readings and homework . We are still implementing this change , and we planned to re - asses the question after the exams . I would have liked to add a Mind Mapping phase with the students , for us to develop solutions together . However , at that time , the teachers thought that it would be a little to risky to put so much power of deliberation in the hands of teenagers . If these changes go well , I will suggest the use of Mind Mapping , to engage the students into participating in the school problems , to encourage them to think critically of their needs and of viable propositions .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Storytelling I decided to tackle a problem related to education : How do we engage our students into reading literary texts or books ? The key word of this question , for me , is “ engage ” . As a literature teacher , I do n’t want my students to just go through the pages mindlessly , I want them to include the habit of reading in their lives and to develop a meaningful connection with the stories . For that , me and other teachers decided to use the Storytelling tool , since this exercise emphasizes the human experience in contact with a challenge or cause . According to Corey Perez , in his lecture , Storytelling transforms a problem , which should be tackled from a rational and linear perspective , into a cause , which unites people ’s interests and abilities . More than that , as he asserts , Storytelling creates an emotional connection between the participants and this challenge . These were exactly the features that we were looking for in our discussions . With this tool , we could spark the interest of our students in the act of reading and position them as active agents in these stories , which are the stories of their lives , in the end . We started the activity by asking one class of each grade ( since we many ) to individually describe their daily lives . We offered a big weekly chart divided by days of the week and hours of the day , in which they could map their days , from when they wake up to their sleep hour . We asked them to include any relevant information , be it extra courses , part - time jobs , commitments , study schedules , favourite hobbies . As a complement for this concrete representation of their routines , we invited them to a group conversation on their impressions , feelings and opinions about their lives . Their likes , dislikes , opinions on school , education , and work . We , teachers , listened for more than one hour and we took notes of words and aspects that called our attention . At last , we compared our notes on the conversation to the weekly routine , in search of patterns , causes and gaps to explore . First of all , the teachers had a chance to actually listen to their students and to understand them on a human level . We had to face their complaints on homework , their tiredness and their hopelessness in the future . For me , it was probably the most meaningful part of the activity . Second , from the analysis we made , we could delineate some personae : “ The full - timer ” : a student with commitments from early morning until night , be it extra courses or part - time jobs . These students usually did not have enough time to dedicate themselves on school . “ The Idle ” : a student easily attracted to forms of leisure , such as videogames , series , movies , and social media . Because they did not plan pockets of time to study and to relax , they usually slipped into any amusing activity instead of study . “ The workaholic ” : a student completely dedicated to school , for various reasons . Those students were easily overwhelmed by the amount of homework and , as a consequence , they were led to guilty and anxiety , to the point of exhaustion . From this broad panorama , we decided to approach the problem in two ways : 1 ) by offering personalized guidance for each persona , focusing on their weaknesses and strengths ; and 2 ) by devising more flexible , adaptable , and personal evaluations in relation to readings and homework . We are still implementing this change , and we planned to re - asses the question after the exams . I would have liked to add a Mind Mapping phase with the students , for us to develop solutions together . However , at that time , the teachers thought that it would be a little to risky to put so much power of deliberation in the hands of teenagers . If these changes go well , I will suggest the use of Mind Mapping , to engage the students into participating in the school problems , to encourage them to think critically of their needs and of viable propositions . ### Output:

9310

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

1 . 1 . My Three Key Learnings froM Design thinking innovation : Do n’t be afraid to fail . Failure makes you think about your ideas in a different way . It helps you to go on other paths of exploring . Empathy . I got a real understanding about how using empathy can aid in solving problems . Using empathy when interviewing someone made me focus in on the small aspects of solving things by talking to people and listening to what they had to say . Ideate . I learned how to brainstorm in a better and more fruitful way . Thinking about coming up with ideas from different vantage points was a real insight . Often , I rely on ideas that are the most obvious , but my prototype ideas came from thinking like a 5 - year old . 3 . reflection on how To apply Design Thinking To My workplace : I work in a creative services office composed of designers , writers , photographers , and videographers . While we do practice brainstorming , Design Thinking gave me insights on how to make those sessions more fruitful . We did have a brainstorm meeting during my second week of taking this class . I made everyone stand up and use post - it notes to help us with our ideas . And it worked ! Standing provides a more interactive environment than sitting and posting ideas to a white board encouraged further interactivity among the team . Design Thinking made me want to share the ideas I learned in the course and how I could apply it to improve our problem - solving processes . While we do already think of creative solutions for problems , the techniques of finding empathy , creating a problem statement , forming ideas , and then making prototypes , will help my team to come up with better solutions . Here is my list of Ideas : • Share my learnings with colleagues . • Give a talk during a staff meeting about each of the steps in Design Thinking . • Interview readers of the publications that I work on as a designer to find out what they like and what they do n’t like . • Sketch more to make prototypes . • Give out candy rewards whenever colleagues use these techniques to solve problems . • Make a prototype area with simple to tools like the d. School has . Here are my 3 ideas that I would further prototype and test : • Share my learnings with colleagues . At the end of our weekly production meeting , I could go over one of each area that I learned about . • Make a list or write a summary of how to make brainstorming meetings more productive and share it with the entire Marketing Division in one of our monthly meetings . • Make a prototype area that has tools for ideating . Include things like colored post - it notes , colored pencils and markers , different papers , pipe cleaners , magazines , etc . Taking this course has led me to think more broadly about how I solve problems as a designer . I always have many ideas to solve something , but having that empathy for my stakeholder , or who my audience is for a particular project will help me to come up with better ideas that are more relevant . Making a prototype and testing it will further help me with solving design challenges .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: 1 . 1 . My Three Key Learnings froM Design thinking innovation : Do n’t be afraid to fail . Failure makes you think about your ideas in a different way . It helps you to go on other paths of exploring . Empathy . I got a real understanding about how using empathy can aid in solving problems . Using empathy when interviewing someone made me focus in on the small aspects of solving things by talking to people and listening to what they had to say . Ideate . I learned how to brainstorm in a better and more fruitful way . Thinking about coming up with ideas from different vantage points was a real insight . Often , I rely on ideas that are the most obvious , but my prototype ideas came from thinking like a 5 - year old . 3 . reflection on how To apply Design Thinking To My workplace : I work in a creative services office composed of designers , writers , photographers , and videographers . While we do practice brainstorming , Design Thinking gave me insights on how to make those sessions more fruitful . We did have a brainstorm meeting during my second week of taking this class . I made everyone stand up and use post - it notes to help us with our ideas . And it worked ! Standing provides a more interactive environment than sitting and posting ideas to a white board encouraged further interactivity among the team . Design Thinking made me want to share the ideas I learned in the course and how I could apply it to improve our problem - solving processes . While we do already think of creative solutions for problems , the techniques of finding empathy , creating a problem statement , forming ideas , and then making prototypes , will help my team to come up with better solutions . Here is my list of Ideas : • Share my learnings with colleagues . • Give a talk during a staff meeting about each of the steps in Design Thinking . • Interview readers of the publications that I work on as a designer to find out what they like and what they do n’t like . • Sketch more to make prototypes . • Give out candy rewards whenever colleagues use these techniques to solve problems . • Make a prototype area with simple to tools like the d. School has . Here are my 3 ideas that I would further prototype and test : • Share my learnings with colleagues . At the end of our weekly production meeting , I could go over one of each area that I learned about . • Make a list or write a summary of how to make brainstorming meetings more productive and share it with the entire Marketing Division in one of our monthly meetings . • Make a prototype area that has tools for ideating . Include things like colored post - it notes , colored pencils and markers , different papers , pipe cleaners , magazines , etc . Taking this course has led me to think more broadly about how I solve problems as a designer . I always have many ideas to solve something , but having that empathy for my stakeholder , or who my audience is for a particular project will help me to come up with better ideas that are more relevant . Making a prototype and testing it will further help me with solving design challenges . ### Output:

9677

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization in device graphics Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach within organization for talks with cross functional teams , who are working in different departments working to apply scientific or technology innovations for pharmaceutical development . I have used the technique of using a device visualization of a problem domain with a set of details of each part for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying device points and opportunities for improvements or solutions . Application I start the process by creating a device graphic of the problem domain . To develop the device graphic , I draw the device design from existing knowledge on available material to understand the design . The existing knowledge talks about procedural documents , study results on various tested device , or other auditing reports . The design details were not available , then I conduct informal interviews with two of the stakeholders who serve as my main points of contact on the study initiative . The results were available for four tested devices . However , the understanding on the data was not being easy for all the involved stakeholders . Thus , comparative assessment was made simple through graphics , using simple shapes and icons . Process flow was used along with animations for the visualisation and easy understanding for different stakeholders including clinical team . The visualisation approach helped to clarify the doubts of all stakeholders with whom we had interaction that enable the organization to provide the timely completion of activities . The template I often start with the rationale , requirements and then design basics that will resolve the doubts on how to operate the device . For the activity , we had stakeholders ( 8 - 9 ) each representing a different function or department in organization or area of interest . Each group received an invite to join the meeting for direct interaction and also provided sticky notes to make comments . I have explained them design graphics for 20 minutes and asked for questions to clear the doubts , if any . Then the major question on clinical aspect and impact on clinical study was discussed and the doubts were clarified with risk assessment . Insight & Approach What I have learned from conducting this exercise with several stakeholders is that while the graphic – especially the animation for visualisation – is important for easy understanding of the problem that we are working to solve . The animation gives the diverse group of stakeholders a clear picture on the facts and data that allows them to share their perspectives and develop insights into potential risk if any . The more valuable aspect of the activity is the shared insights and shared learning that occurs while we are working to define the problem space . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about device design and key entities of it instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization in device graphics Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach within organization for talks with cross functional teams , who are working in different departments working to apply scientific or technology innovations for pharmaceutical development . I have used the technique of using a device visualization of a problem domain with a set of details of each part for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying device points and opportunities for improvements or solutions . Application I start the process by creating a device graphic of the problem domain . To develop the device graphic , I draw the device design from existing knowledge on available material to understand the design . The existing knowledge talks about procedural documents , study results on various tested device , or other auditing reports . The design details were not available , then I conduct informal interviews with two of the stakeholders who serve as my main points of contact on the study initiative . The results were available for four tested devices . However , the understanding on the data was not being easy for all the involved stakeholders . Thus , comparative assessment was made simple through graphics , using simple shapes and icons . Process flow was used along with animations for the visualisation and easy understanding for different stakeholders including clinical team . The visualisation approach helped to clarify the doubts of all stakeholders with whom we had interaction that enable the organization to provide the timely completion of activities . The template I often start with the rationale , requirements and then design basics that will resolve the doubts on how to operate the device . For the activity , we had stakeholders ( 8 - 9 ) each representing a different function or department in organization or area of interest . Each group received an invite to join the meeting for direct interaction and also provided sticky notes to make comments . I have explained them design graphics for 20 minutes and asked for questions to clear the doubts , if any . Then the major question on clinical aspect and impact on clinical study was discussed and the doubts were clarified with risk assessment . Insight & Approach What I have learned from conducting this exercise with several stakeholders is that while the graphic – especially the animation for visualisation – is important for easy understanding of the problem that we are working to solve . The animation gives the diverse group of stakeholders a clear picture on the facts and data that allows them to share their perspectives and develop insights into potential risk if any . The more valuable aspect of the activity is the shared insights and shared learning that occurs while we are working to define the problem space . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about device design and key entities of it instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . ### Output:

17435

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

DTI 1.Challenge : To know the customer experience while buying shoes from SporiTOnKe . 2 . Selection : Tool I am planning to use is Visualization . I have preferred to choose this tool to know the customer journey who wants to buy a sport shoes from SporiTOnKe . According to me Visualization tool is one of the tools which helps to bring more innovative ideas and insight to understand the situation . Visualization tool provides better understanding as it explains the situation in the form of images to which people can connect easily as it allows us to think in a nonverbal way . Visualization tool allows to access the parts of people brain , which helps to get creative ideas . Visualization tool uses the basic elements of imagining people , spaces , situations and actions or movements . It is very easy to create a simple diagram , and most anyone can draw a stick figure , an arrow , a circle , a square and can contribute a creative idea with this . 3 . Application : I have applied this tool by making the storyboard of the customer journey where it shows the touch point of the customer and the process , he is following to buy the shoes form SporiTOnKe . And this Visualization tool is very effective as it expresses and able to tell the story of customer in more interesting way . 4 . Insight : The insight I gained from applying the Visualization tool to my challenge is that Visualization tool expresses the emotions and people can easily connect to the pictures rather than content . Contents are boring sometimes , but pictures are always more attractive to people . 5 . Approach : For customer Journey map Visualization tool is more effective but other DTI tools are also equally effective just we need to know which one we should use based on the challenge . For this challenge I will go with Visualization tool because it ’s about the customer journey and Visualization tool can show it in more effective way .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: DTI 1.Challenge : To know the customer experience while buying shoes from SporiTOnKe . 2 . Selection : Tool I am planning to use is Visualization . I have preferred to choose this tool to know the customer journey who wants to buy a sport shoes from SporiTOnKe . According to me Visualization tool is one of the tools which helps to bring more innovative ideas and insight to understand the situation . Visualization tool provides better understanding as it explains the situation in the form of images to which people can connect easily as it allows us to think in a nonverbal way . Visualization tool allows to access the parts of people brain , which helps to get creative ideas . Visualization tool uses the basic elements of imagining people , spaces , situations and actions or movements . It is very easy to create a simple diagram , and most anyone can draw a stick figure , an arrow , a circle , a square and can contribute a creative idea with this . 3 . Application : I have applied this tool by making the storyboard of the customer journey where it shows the touch point of the customer and the process , he is following to buy the shoes form SporiTOnKe . And this Visualization tool is very effective as it expresses and able to tell the story of customer in more interesting way . 4 . Insight : The insight I gained from applying the Visualization tool to my challenge is that Visualization tool expresses the emotions and people can easily connect to the pictures rather than content . Contents are boring sometimes , but pictures are always more attractive to people . 5 . Approach : For customer Journey map Visualization tool is more effective but other DTI tools are also equally effective just we need to know which one we should use based on the challenge . For this challenge I will go with Visualization tool because it ’s about the customer journey and Visualization tool can show it in more effective way . ### Output:

17803

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge Storytelling is an excellent tool that I always use . I work with people from different cultures . I ’m an immigrant , I live at French but there are people who only speak English , Italian Sometimes it is not so easy to achieve cultural integration , when people do not understand the cultures of their neighbors . I spend time talking to people about the importance of integration , finding ways to motivate them to learn a new language . Selection As an immigrant from morocco , I have been able to learn french and how satisfying it has been for me to learn about the history and culture of this country . Many people have shown interest in what I have said and are interested in learning and sharing with people from other cultures , who speak other languages . It has been very fruitful for me that people want to achieve cultural integration in this country . Application I have a story about using storytelling . In discussion with the Integration Project , a community center . I was trying to explain to them the benefits of creating practical courses in the languages spoken by the various cultures in this city . I explained to them that many people are interested in cultural integration and that for them as a center , it would be an excellent opportunity to achieve greater integration . For many years , the Integration Project was focused on working with a limited homogenous group , whose integration was very poor . I was explaining how they can achieve their goals without creating heterogeneous groups with people from different cultures . I help people of different nationalities regardless of their language . People seemed to be supportive and to share what little they had . The idea is to serve as a bridge so that people can get to know other cultures and at the same time understand and value the people around them without any kind of prejudice . Insight That was a great thing . People started helping others to fix their houses . In the midst of the disaster , strong relationships were created between neighbors that previously could not have been . I learned that people are willing if they feel emotional to take the first step , That is why it is necessary to put suitable resources at their disposal , such as starting to teach courses in various languages for people who want to learn a new language . Approach I told this story to the Integration Project , because I realized the impact it created on the people there . Of course , the staff of the Integration Project embraced the idea and immediately began creating the courses to offer them to all those who perceive that cultural integration is important in our city . I believe that telling a story is a good resource that can shed light on a project that can be of great impact when seeking to achieve something good .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge Storytelling is an excellent tool that I always use . I work with people from different cultures . I ’m an immigrant , I live at French but there are people who only speak English , Italian Sometimes it is not so easy to achieve cultural integration , when people do not understand the cultures of their neighbors . I spend time talking to people about the importance of integration , finding ways to motivate them to learn a new language . Selection As an immigrant from morocco , I have been able to learn french and how satisfying it has been for me to learn about the history and culture of this country . Many people have shown interest in what I have said and are interested in learning and sharing with people from other cultures , who speak other languages . It has been very fruitful for me that people want to achieve cultural integration in this country . Application I have a story about using storytelling . In discussion with the Integration Project , a community center . I was trying to explain to them the benefits of creating practical courses in the languages spoken by the various cultures in this city . I explained to them that many people are interested in cultural integration and that for them as a center , it would be an excellent opportunity to achieve greater integration . For many years , the Integration Project was focused on working with a limited homogenous group , whose integration was very poor . I was explaining how they can achieve their goals without creating heterogeneous groups with people from different cultures . I help people of different nationalities regardless of their language . People seemed to be supportive and to share what little they had . The idea is to serve as a bridge so that people can get to know other cultures and at the same time understand and value the people around them without any kind of prejudice . Insight That was a great thing . People started helping others to fix their houses . In the midst of the disaster , strong relationships were created between neighbors that previously could not have been . I learned that people are willing if they feel emotional to take the first step , That is why it is necessary to put suitable resources at their disposal , such as starting to teach courses in various languages for people who want to learn a new language . Approach I told this story to the Integration Project , because I realized the impact it created on the people there . Of course , the staff of the Integration Project embraced the idea and immediately began creating the courses to offer them to all those who perceive that cultural integration is important in our city . I believe that telling a story is a good resource that can shed light on a project that can be of great impact when seeking to achieve something good . ### Output:

15480

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : Learning Launch - Build proven solution for a national library . My team and I were developing a harmonised web experience for a national library organisation that brought together a fragmented range of digital properties from library content , historical archives , and media . This content comprised of more than a million content pages and needed to be accessible to a wide variety of citizens from school children , all the way up to retirees . Developing this harmonised web experience would take more than a year to build , so before our developers started coding , we needed to prove that the user experience would work for all of the personas in our diverse audience . Selection : We leveraged a learning launch – getting the prototype in front of users as early as possible , to validate that our design would work for all . The intention was to get feedback from users , iterate the user experience , and retest with another target group . Repeating until we had a winning solution . Learning launch was a way for us to reduce the cost of failure – in a way to “ fail fast ” and be able to resolve issues in the user experience before we had invested too much . Application : For each user experience prototype , we developed a series of interactive wireframes , that the user could click - through on a desktop browser or mobile phone . We had identified small number of participants for each round of testing that were representative of the diverse target audience , and observed them attempting to complete typical user tasks on the prototype website . Some of these tasks might be “ Search for a book from your favourite author ” or “ reserve a title to collect at your local library ” or even “ search for news article about a historic event ” . While the users were attempting the tasks we had set , we prompted them to verbalise what they were thinking – so we could gain an insight into their perceptions , and demonstrate the understanding of the functions of the interface we had prepared . We took copious notes for every reaction – recording when they succeeded and failed to understand the interface prototypes . Each round of testing illuminated common interface issues that we could resolve and retesting in subsequent rounds could verify we had successfully removed the identified issues . Insight : We had all assumed our initial prototype would score highly with users , but many of the interface elements that had seemed obvious to our team proved confusing for users . As we worked through the iterative rounds of testing , we were able to remove the issues causing the confusion , and therefore strengthen the quality of the design . At the end of the testing , the web design was simplified , and worked so much better for our users . Being able to test early with users was an invaluable tool for us to solve the problems our users had – it had reinforced the value of an agile , Design Thinking approach . Approach : If we had to approach this challenge again , it would be valuable to try to broaden the diversity of users we could gather for testing even further . Drawing on networks from the team , led us to have underrepresentation from very young and very old users . We could have also made the testing location mobile – to go to where our target audience was , near the libraries at different times of day . In terms of the tool application , it was the right choice to test with real users as early as we could . Their feedback was invaluable for us to overcome blindspots in our development team , and emerge with a proven design that worked for all .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : Learning Launch - Build proven solution for a national library . My team and I were developing a harmonised web experience for a national library organisation that brought together a fragmented range of digital properties from library content , historical archives , and media . This content comprised of more than a million content pages and needed to be accessible to a wide variety of citizens from school children , all the way up to retirees . Developing this harmonised web experience would take more than a year to build , so before our developers started coding , we needed to prove that the user experience would work for all of the personas in our diverse audience . Selection : We leveraged a learning launch – getting the prototype in front of users as early as possible , to validate that our design would work for all . The intention was to get feedback from users , iterate the user experience , and retest with another target group . Repeating until we had a winning solution . Learning launch was a way for us to reduce the cost of failure – in a way to “ fail fast ” and be able to resolve issues in the user experience before we had invested too much . Application : For each user experience prototype , we developed a series of interactive wireframes , that the user could click - through on a desktop browser or mobile phone . We had identified small number of participants for each round of testing that were representative of the diverse target audience , and observed them attempting to complete typical user tasks on the prototype website . Some of these tasks might be “ Search for a book from your favourite author ” or “ reserve a title to collect at your local library ” or even “ search for news article about a historic event ” . While the users were attempting the tasks we had set , we prompted them to verbalise what they were thinking – so we could gain an insight into their perceptions , and demonstrate the understanding of the functions of the interface we had prepared . We took copious notes for every reaction – recording when they succeeded and failed to understand the interface prototypes . Each round of testing illuminated common interface issues that we could resolve and retesting in subsequent rounds could verify we had successfully removed the identified issues . Insight : We had all assumed our initial prototype would score highly with users , but many of the interface elements that had seemed obvious to our team proved confusing for users . As we worked through the iterative rounds of testing , we were able to remove the issues causing the confusion , and therefore strengthen the quality of the design . At the end of the testing , the web design was simplified , and worked so much better for our users . Being able to test early with users was an invaluable tool for us to solve the problems our users had – it had reinforced the value of an agile , Design Thinking approach . Approach : If we had to approach this challenge again , it would be valuable to try to broaden the diversity of users we could gather for testing even further . Drawing on networks from the team , led us to have underrepresentation from very young and very old users . We could have also made the testing location mobile – to go to where our target audience was , near the libraries at different times of day . In terms of the tool application , it was the right choice to test with real users as early as we could . Their feedback was invaluable for us to overcome blindspots in our development team , and emerge with a proven design that worked for all . ### Output:

17446

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Mindmapping Challenge & Selection The most used tool I used at work would be the mindmapping tool due to the need for constant ideation . This provides a systematic approach to log everything that could be linked to the main theme . With this tool , the final solution and how it connects to the main theme can be mapped out . One of the most recent application is the mapping out of what goes into a certain application at work , as part of the brainstorming session that we have . Application The theme was first selected . This was followed by what are the different things related to the main theme . If the things are one or two levels down , linkages are drawn to show how they are connected . Typically , once the ideas for a certain branch run out , the team will move on and come back again to add on if there are relevant ideas discussed along the way . At the end of the day , once the related ideas to the theme has been mapped , the team can look at categorizing them and subsequent next steps . Insight & Approach Mindmap does not apply just for ideation . It helps to conceptualize thoughts and them into words and show their relevant linkages . I think that beyond ideation , it can be used for root cause analysis , to pinpoint what could be the causal factors for certain things that happened . It is a generally useful tool , which can be done on boards or readily available freeware . At the end of the day , I think a good tool like this , as well as many others , should not be confined to what they were originally developed . The key thing , as what is in this course , is to think out of the box and apply things as and when it can be used .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Mindmapping Challenge & Selection The most used tool I used at work would be the mindmapping tool due to the need for constant ideation . This provides a systematic approach to log everything that could be linked to the main theme . With this tool , the final solution and how it connects to the main theme can be mapped out . One of the most recent application is the mapping out of what goes into a certain application at work , as part of the brainstorming session that we have . Application The theme was first selected . This was followed by what are the different things related to the main theme . If the things are one or two levels down , linkages are drawn to show how they are connected . Typically , once the ideas for a certain branch run out , the team will move on and come back again to add on if there are relevant ideas discussed along the way . At the end of the day , once the related ideas to the theme has been mapped , the team can look at categorizing them and subsequent next steps . Insight & Approach Mindmap does not apply just for ideation . It helps to conceptualize thoughts and them into words and show their relevant linkages . I think that beyond ideation , it can be used for root cause analysis , to pinpoint what could be the causal factors for certain things that happened . It is a generally useful tool , which can be done on boards or readily available freeware . At the end of the day , I think a good tool like this , as well as many others , should not be confined to what they were originally developed . The key thing , as what is in this course , is to think out of the box and apply things as and when it can be used . ### Output:

8822

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection : To improve Customer milestone with a stronger feedback mechanism and increased touch points thereby working on the increased customer lifetime to create stickiness . I am using Visualization tool to view the long - term relationship with the customers and to be able to create a necessary process around it . I wish to use this approach with our client PoCs , vendors and various client partners . The processes enabled can be internal or external or both creating a holistic overall development . The intent is to create more business opportunities and enhances customer relationships . As a Customer Success team , we should be able to function in a much more effective and efficient way . Application : I start the process by identifying where the engagement can be enhanced . Pre , during or post the learning journey with the customer . As much as its good to go during and pre stages , it indicates that post the journey its good to create an extended engagement layer to continue the connect with the customers . Be it enabling them on the new product releases , making them a part of our launch calls , inviting them to host various discussion forums of their products within our environment , include relevant teams internally , or as simple as having governance calls even after the journey is completed . Its always good to follow and check for the impact measure or how it is being applied at the workplace . As much as its appreciative , the timing and priorities have to be sorted and approached accordingly . This can be started by enhancing a stronger feedback mechanism . Not just the formal feedback survey but having a connect with the relevant team to understand what went well what could have been done better will play a crucial role in fixing the issues and acting on the elements making the client also happy and appreciative of the system . Another aspect to look at it is how many clients are repeating the business . If yes how can it be strengthened and if no what is the reason ; Whether its budget constraints or solution fitment or the customer service in itself ? Its important to assess those criteria ’s and reflect on the non - repeat clients . Insight & Approach : What I have learnt from this exercise is that , talking with internal and external stakeholders it ’s important for the team to function more holistic in manner . As highly client facing roles , there are so many aspects a Customer Success team can bring to the table . They would know how the user experience has been , give suggestions on solution fitment , help with suggestions for product enhancements and helped to tweak the process for better business outcomes and increased customer engagement .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection : To improve Customer milestone with a stronger feedback mechanism and increased touch points thereby working on the increased customer lifetime to create stickiness . I am using Visualization tool to view the long - term relationship with the customers and to be able to create a necessary process around it . I wish to use this approach with our client PoCs , vendors and various client partners . The processes enabled can be internal or external or both creating a holistic overall development . The intent is to create more business opportunities and enhances customer relationships . As a Customer Success team , we should be able to function in a much more effective and efficient way . Application : I start the process by identifying where the engagement can be enhanced . Pre , during or post the learning journey with the customer . As much as its good to go during and pre stages , it indicates that post the journey its good to create an extended engagement layer to continue the connect with the customers . Be it enabling them on the new product releases , making them a part of our launch calls , inviting them to host various discussion forums of their products within our environment , include relevant teams internally , or as simple as having governance calls even after the journey is completed . Its always good to follow and check for the impact measure or how it is being applied at the workplace . As much as its appreciative , the timing and priorities have to be sorted and approached accordingly . This can be started by enhancing a stronger feedback mechanism . Not just the formal feedback survey but having a connect with the relevant team to understand what went well what could have been done better will play a crucial role in fixing the issues and acting on the elements making the client also happy and appreciative of the system . Another aspect to look at it is how many clients are repeating the business . If yes how can it be strengthened and if no what is the reason ; Whether its budget constraints or solution fitment or the customer service in itself ? Its important to assess those criteria ’s and reflect on the non - repeat clients . Insight & Approach : What I have learnt from this exercise is that , talking with internal and external stakeholders it ’s important for the team to function more holistic in manner . As highly client facing roles , there are so many aspects a Customer Success team can bring to the table . They would know how the user experience has been , give suggestions on solution fitment , help with suggestions for product enhancements and helped to tweak the process for better business outcomes and increased customer engagement . ### Output:

8882

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Title : INTRODUCTION OF NEW HIRES INTO THE COMPANY Whenever New Hires joined the company , the Human resource team usually sends out an e - mail companywide introducing the new staff where we mention a little detail about the staff and some of his bio - data , just something to put a face to the new entrant Each time the e - mail was sent out we noticed that more people called in to complain about one thing or the other in the mail . This became more frequent as we churned out more new employees and the calls never stopped coming from older employees in the organization . We also noticed that we hardly have people happily accept the newbies as there was some sort of cold shoulder displayed to the new employees . We then went ahead by introducing the Buddy system whereby when the New Hire joins ; he simply has an employee he is paired with who actually helps him settle into the company with ease . However , the calls did not stop . This was rather amazing as we presumed that the introduction of the buddy system would have helped in staff showing more acceptances into the organization . We then decided to have an avenue where we could call in both the fresh new hires and old employees and some line managers who we felt that we could interact with them to decide on what what the problem was . So we brought them together in a room , for ideation to know a lot better . What is the reason why the Welcome e - mails where rather boring and why it caused them so much displeasure and they stated they following reasons 1 . They were still sulking about how their introduction mails where before when they joined the company . 2 . The picture included in the e - mails , does no justice to what they look like in real life and felt that the HR Team never mentioned why they need the pictures at all in the first place . 3 . People had exciting things more things they would love people to know about other than their degrees and work experiences 4 . The outlook of the mail itself looks rather boring and as such they were never really excited about meeting the people 5 . They just thought that the company as a whole was rigid Then we got into the What if Stage : This is what could be there preferences instead 1 . So we applied the Visualization technique whereby they told us how from start to finish they will like to receive new employees to the company . 2 . They made preferences for wanting people to do videos and talking about themselves . 3 . They would prefer people resuming with a welcome chant other than the normal taking them round into offices 4 . They will like to Buddy e - mail to come with phone numbers so that they can buzz the new hire before he even joins the company , 5 . They will like to see the new hires talk about their kind of music , favorite colors , mention their preferred sport et al 6 . Make their office space as cosy as possible with Balloons and chocolates on their desks on the first day of resumption . While all of this information gathering was going on , we then realized that so many people were not only bitter about introduction e - mail alone but how people are generally welcomed into the company and we were able to connect with this . Now we will go into the phase of What Wows : 1 . They made preferences for wanting people to do videos and talking about themselves – This could be very difficult as we do not have a IT support on streaming videos in the office as they may sap up a lot of bandwidth in a short time 2 . They would prefer people resuming with a welcome chant other than the normal taking them round into offices : This will not cost anything but to advise the welcoming team to come up with an idea of what kind of chant will excite a new employee 3 . They will like to Buddy e - mail to come with phone numbers so that they can buzz the new hire before he even joins the company : This works and can definitely be done 4 . They will like to see the new hires talk about their kind of music , favorite colors , mention their preferred sport et al – We may need to seek an approval from Management and what if he likes an artiste who be just be unruly and does n’t have a good brand name and as such people may judge him wrongly 5 . Make their office space as cosy as possible with Balloons and chocolates on their desks on the first day of resumption- A welcome balloon with some chocolates and perhaps some branded items will be so exciting , this is within budget . 6 . This idea came from outside of the “ What is “ period and that is generally changing the look and feel of the email itself . Now we will go into the phase of What Works : 1 . They would prefer people resuming with a welcome chant other than the normal taking them around into offices : This will not cost anything but to advise the welcoming team , This is doable and should be implemented 2 . They will like to Buddy e - mail to come with phone numbers so that they can buzz the new hire before he even joins the company : This works and can definitely be done- Can be implemented 3 . Make their office space as cozy as possible with Balloons and chocolates on their desks on the first day of resumption- A welcome balloon with some chocolates and perhaps some branded items will be so exciting , this is within budget.- Should be implemented 4 . This will be to generally to overhaul the e - mail and its style of delivery , perhaps make it more colorful and add some live to it . Generally the look and feel should be changed to give it more life . Learning Launch : We then went ahead and tried it for a pilot phase of up to a month and at the end of the trial the following worked better 1 . They would prefer people resuming with a welcome chant other than the normal taking them around into offices : This will not cost anything but to advise the welcoming team , This is doable and should be implemented – This worked perfectly and the acceptance rate was on the high side at over 90 % were happy to sing the songs at all times . 2 . They will like to Buddy e - mail to come with phone numbers so that they can buzz the new hire before he even joins the company : This works and can definitely be done- Can be implemented – They preferred to meet him up in the morning other than call - in them before they resumed 3 . Make their office space as cosy as possible with Balloons and chocolates on their desks on the first day of resumption- A welcome balloon with some chocolates and perhaps some branded items will be so exciting and , this is within budget.- This was accepted at 100 % and everyone showed satisfaction towards this move 4 . This will be to generally to overhaul the e - mail and its style of delivery , perhaps make it more colorful and add some live to it . Generally the look and feel should be changed to give it more life . The new email format had a new look and feel and even felt more modern and millennials jumped at it almost immediately . Challenges on the project 1 . They could hardly have a full hour without attending to their emails 2 . Some of participants actually felt that they were not going to add value as they believed that status quo was the bigger reason why people were not generally happy about certain issues in the organization . Selection : I decide to use the Story telling approach as that gives the true picture and this will readily enhance empathy as this brings a human face to wanting to solve the problem Insight : I realized that the story telling digs deeper into people being able to come to one page and then they decide to be more open to ensure the necessary areas for improvement are properly covered . Approach : I will like to see more Visualizations to come up with a clearer picture as this will guide to ensuring that you welcome diversity and inclusion as this set of people may come from different cultures and you may need to physically they talk or see ideas Major Heights : 1 . There was this excitement to get the project done as Management was in full agreement of execution this small but tough task and the time line projected as apt . Instructions Select one of the four design thinking tools presented in the course ( listed below ) that you are interested in applying to a challenge of your choice . Tools : Visualization ( Module 1 ) Storytelling ( Module 2 ) Mind Mapping ( Module 3 ) Learning Launch ( Module 4 ) Use the Assignment Rubric including the following elements to guide the development of your reflection . Any images you create / take can also be included , but are not required . Elements : Challenge : Describe your challenge , including all relevant information . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . Insight : Describe the insight you gained from applying the

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Title : INTRODUCTION OF NEW HIRES INTO THE COMPANY Whenever New Hires joined the company , the Human resource team usually sends out an e - mail companywide introducing the new staff where we mention a little detail about the staff and some of his bio - data , just something to put a face to the new entrant Each time the e - mail was sent out we noticed that more people called in to complain about one thing or the other in the mail . This became more frequent as we churned out more new employees and the calls never stopped coming from older employees in the organization . We also noticed that we hardly have people happily accept the newbies as there was some sort of cold shoulder displayed to the new employees . We then went ahead by introducing the Buddy system whereby when the New Hire joins ; he simply has an employee he is paired with who actually helps him settle into the company with ease . However , the calls did not stop . This was rather amazing as we presumed that the introduction of the buddy system would have helped in staff showing more acceptances into the organization . We then decided to have an avenue where we could call in both the fresh new hires and old employees and some line managers who we felt that we could interact with them to decide on what what the problem was . So we brought them together in a room , for ideation to know a lot better . What is the reason why the Welcome e - mails where rather boring and why it caused them so much displeasure and they stated they following reasons 1 . They were still sulking about how their introduction mails where before when they joined the company . 2 . The picture included in the e - mails , does no justice to what they look like in real life and felt that the HR Team never mentioned why they need the pictures at all in the first place . 3 . People had exciting things more things they would love people to know about other than their degrees and work experiences 4 . The outlook of the mail itself looks rather boring and as such they were never really excited about meeting the people 5 . They just thought that the company as a whole was rigid Then we got into the What if Stage : This is what could be there preferences instead 1 . So we applied the Visualization technique whereby they told us how from start to finish they will like to receive new employees to the company . 2 . They made preferences for wanting people to do videos and talking about themselves . 3 . They would prefer people resuming with a welcome chant other than the normal taking them round into offices 4 . They will like to Buddy e - mail to come with phone numbers so that they can buzz the new hire before he even joins the company , 5 . They will like to see the new hires talk about their kind of music , favorite colors , mention their preferred sport et al 6 . Make their office space as cosy as possible with Balloons and chocolates on their desks on the first day of resumption . While all of this information gathering was going on , we then realized that so many people were not only bitter about introduction e - mail alone but how people are generally welcomed into the company and we were able to connect with this . Now we will go into the phase of What Wows : 1 . They made preferences for wanting people to do videos and talking about themselves – This could be very difficult as we do not have a IT support on streaming videos in the office as they may sap up a lot of bandwidth in a short time 2 . They would prefer people resuming with a welcome chant other than the normal taking them round into offices : This will not cost anything but to advise the welcoming team to come up with an idea of what kind of chant will excite a new employee 3 . They will like to Buddy e - mail to come with phone numbers so that they can buzz the new hire before he even joins the company : This works and can definitely be done 4 . They will like to see the new hires talk about their kind of music , favorite colors , mention their preferred sport et al – We may need to seek an approval from Management and what if he likes an artiste who be just be unruly and does n’t have a good brand name and as such people may judge him wrongly 5 . Make their office space as cosy as possible with Balloons and chocolates on their desks on the first day of resumption- A welcome balloon with some chocolates and perhaps some branded items will be so exciting , this is within budget . 6 . This idea came from outside of the “ What is “ period and that is generally changing the look and feel of the email itself . Now we will go into the phase of What Works : 1 . They would prefer people resuming with a welcome chant other than the normal taking them around into offices : This will not cost anything but to advise the welcoming team , This is doable and should be implemented 2 . They will like to Buddy e - mail to come with phone numbers so that they can buzz the new hire before he even joins the company : This works and can definitely be done- Can be implemented 3 . Make their office space as cozy as possible with Balloons and chocolates on their desks on the first day of resumption- A welcome balloon with some chocolates and perhaps some branded items will be so exciting , this is within budget.- Should be implemented 4 . This will be to generally to overhaul the e - mail and its style of delivery , perhaps make it more colorful and add some live to it . Generally the look and feel should be changed to give it more life . Learning Launch : We then went ahead and tried it for a pilot phase of up to a month and at the end of the trial the following worked better 1 . They would prefer people resuming with a welcome chant other than the normal taking them around into offices : This will not cost anything but to advise the welcoming team , This is doable and should be implemented – This worked perfectly and the acceptance rate was on the high side at over 90 % were happy to sing the songs at all times . 2 . They will like to Buddy e - mail to come with phone numbers so that they can buzz the new hire before he even joins the company : This works and can definitely be done- Can be implemented – They preferred to meet him up in the morning other than call - in them before they resumed 3 . Make their office space as cosy as possible with Balloons and chocolates on their desks on the first day of resumption- A welcome balloon with some chocolates and perhaps some branded items will be so exciting and , this is within budget.- This was accepted at 100 % and everyone showed satisfaction towards this move 4 . This will be to generally to overhaul the e - mail and its style of delivery , perhaps make it more colorful and add some live to it . Generally the look and feel should be changed to give it more life . The new email format had a new look and feel and even felt more modern and millennials jumped at it almost immediately . Challenges on the project 1 . They could hardly have a full hour without attending to their emails 2 . Some of participants actually felt that they were not going to add value as they believed that status quo was the bigger reason why people were not generally happy about certain issues in the organization . Selection : I decide to use the Story telling approach as that gives the true picture and this will readily enhance empathy as this brings a human face to wanting to solve the problem Insight : I realized that the story telling digs deeper into people being able to come to one page and then they decide to be more open to ensure the necessary areas for improvement are properly covered . Approach : I will like to see more Visualizations to come up with a clearer picture as this will guide to ensuring that you welcome diversity and inclusion as this set of people may come from different cultures and you may need to physically they talk or see ideas Major Heights : 1 . There was this excitement to get the project done as Management was in full agreement of execution this small but tough task and the time line projected as apt . Instructions Select one of the four design thinking tools presented in the course ( listed below ) that you are interested in applying to a challenge of your choice . Tools : Visualization ( Module 1 ) Storytelling ( Module 2 ) Mind Mapping ( Module 3 ) Learning Launch ( Module 4 ) Use the Assignment Rubric including the following elements to guide the development of your reflection . Any images you create / take can also be included , but are not required . Elements : Challenge : Describe your challenge , including all relevant information . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . Insight : Describe the insight you gained from applying the ### Output:

10731

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Learning Launch Challenge I am a member of a bank that is involved in a digital transformation ; I belong to the process automation department . Our challenge is improve the BRMS ( Business Rules Management System ) experience for improving the way in which the business users can use these tools for themselves . We want to achieve the best approach spending the less money as possible . The project scope includes the business units and the IT people with whom we work closely . We work with key stakeholders and we will focus on understand what are the basic interactions with a software that they need to get a business Rule ready to be used and maintained . Selection Our team has already used another visualization tools for understanding the needs of our clients , we have some ideas and we think that we are ready to try the learning launch tool . Broadly speaking , the learning launch is an approach based on creating an affordable experiments that lets customers experience the new solution over an extended period of time , to test key assumptions with market data . For more information you read this link . Application For our first learning launch , we focused on prototype software that allows the business users create Business Rules . We launched the software to a reduced number of business users ( 20 ) for 30 days next to a survey . We wanted to see if the processes to build a business rule were enough simple or not . The satisfaction survey consisted in four questions , each one related with a phase of the software flow and the User experience . The surveys included questions about if it resulted complicated create a new project in the software , how intuitive was define a business Rule , if it was hard to add data to the business Rule and how complicated was tested and executed the rules . Insight By applying the learning launch tool , the results show us that we have to improve the phase when the users test and execute the business rules . The first steps are very intuitive and easy to use for the users , but the phase when they have to add data for test it is difficult , the major of the users had troubles in this moment . The feedback is correct ; the users want to have software for define themselves Business rules without depend on IT people . Approach After this experience , we will come back to previous stage of design thinking for applying a visualization tool . We want to review the business users needs , our team needs to drill down in the insight how the users want to test and execute business rules . After that we will try learning launch again for test the new version of our software .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Learning Launch Challenge I am a member of a bank that is involved in a digital transformation ; I belong to the process automation department . Our challenge is improve the BRMS ( Business Rules Management System ) experience for improving the way in which the business users can use these tools for themselves . We want to achieve the best approach spending the less money as possible . The project scope includes the business units and the IT people with whom we work closely . We work with key stakeholders and we will focus on understand what are the basic interactions with a software that they need to get a business Rule ready to be used and maintained . Selection Our team has already used another visualization tools for understanding the needs of our clients , we have some ideas and we think that we are ready to try the learning launch tool . Broadly speaking , the learning launch is an approach based on creating an affordable experiments that lets customers experience the new solution over an extended period of time , to test key assumptions with market data . For more information you read this link . Application For our first learning launch , we focused on prototype software that allows the business users create Business Rules . We launched the software to a reduced number of business users ( 20 ) for 30 days next to a survey . We wanted to see if the processes to build a business rule were enough simple or not . The satisfaction survey consisted in four questions , each one related with a phase of the software flow and the User experience . The surveys included questions about if it resulted complicated create a new project in the software , how intuitive was define a business Rule , if it was hard to add data to the business Rule and how complicated was tested and executed the rules . Insight By applying the learning launch tool , the results show us that we have to improve the phase when the users test and execute the business rules . The first steps are very intuitive and easy to use for the users , but the phase when they have to add data for test it is difficult , the major of the users had troubles in this moment . The feedback is correct ; the users want to have software for define themselves Business rules without depend on IT people . Approach After this experience , we will come back to previous stage of design thinking for applying a visualization tool . We want to review the business users needs , our team needs to drill down in the insight how the users want to test and execute business rules . After that we will try learning launch again for test the new version of our software . ### Output:

11485

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Journey Mapping Challenge and selection . Journey mapping is an awesome tool to use when it comes to design thinking . My colleagues and I were presented with the task of finding out how best an NGO institution would be able to aid the street urchins in my locality , as the cases were increasing day by day . Most of these waifs have found themselves in the streets due to diverse reasons . Most people site that it is mostly due poor state of families , being orphaned at a younger age , family conflicts , peer pressure , use of drugs and substances , among others . Often , this kids are looked down and neglected by the society , which makes them to develop negative defensive mechanisms in order to be able to survive a day . We decided to go with journey mapping tool because it would enable us to be able to fit into the shoe wearer situation in order to have a clear view of how it all happens and how it gets to the point of calling the streets “ home ” . Application My team and I found our way to the streets with this children for couple of days . We accompanied them in their daily activities and observed their routines from how they started the day , breakfast , lunch , dinner and how they slept . We also conducted interview with some of them . The revelations were quite emotional and devastating as well . We realized that there was more causes and perhaps , that the numbers were going to keep on increasing if there was no attention paid to most families living in slums and society at large . The families in the slums needed more sensitization on importance of family , value for human dignity , counselling for conflicting families as well as mass education as far as street urchins are concerned . Insight and approach Street life is sickening . The kids out there are battling to stay alive and to see that they make it through the day . They are hopeless with this life and their greatest wish is that some day life will take a different turn and smile on them . Sleeping and waking up on an empty stomach hoping that a new dawn will shine on them is no joke . Children parenting their siblings is absolutely heart breaking , not to mention the poor state in which they sleep in and how they cloth . Definitely , this was an eye opener which enabled our organization to be able to intervein and lender all possible help it could to some of this children . Indeed , a new dawn had come for them . Being able to shelter , feed , cloth , educate , love , appreciate this kids among other things has been a priority for us . However , this is like dropping a drop of ink in the ocean . More organizations and people are called about to lender help as this kids are our brothers and sisters . When I used this tool , I never thought so highly of it but now I have a better understanding of how to use it to illuminate my ideas best for better results .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Journey Mapping Challenge and selection . Journey mapping is an awesome tool to use when it comes to design thinking . My colleagues and I were presented with the task of finding out how best an NGO institution would be able to aid the street urchins in my locality , as the cases were increasing day by day . Most of these waifs have found themselves in the streets due to diverse reasons . Most people site that it is mostly due poor state of families , being orphaned at a younger age , family conflicts , peer pressure , use of drugs and substances , among others . Often , this kids are looked down and neglected by the society , which makes them to develop negative defensive mechanisms in order to be able to survive a day . We decided to go with journey mapping tool because it would enable us to be able to fit into the shoe wearer situation in order to have a clear view of how it all happens and how it gets to the point of calling the streets “ home ” . Application My team and I found our way to the streets with this children for couple of days . We accompanied them in their daily activities and observed their routines from how they started the day , breakfast , lunch , dinner and how they slept . We also conducted interview with some of them . The revelations were quite emotional and devastating as well . We realized that there was more causes and perhaps , that the numbers were going to keep on increasing if there was no attention paid to most families living in slums and society at large . The families in the slums needed more sensitization on importance of family , value for human dignity , counselling for conflicting families as well as mass education as far as street urchins are concerned . Insight and approach Street life is sickening . The kids out there are battling to stay alive and to see that they make it through the day . They are hopeless with this life and their greatest wish is that some day life will take a different turn and smile on them . Sleeping and waking up on an empty stomach hoping that a new dawn will shine on them is no joke . Children parenting their siblings is absolutely heart breaking , not to mention the poor state in which they sleep in and how they cloth . Definitely , this was an eye opener which enabled our organization to be able to intervein and lender all possible help it could to some of this children . Indeed , a new dawn had come for them . Being able to shelter , feed , cloth , educate , love , appreciate this kids among other things has been a priority for us . However , this is like dropping a drop of ink in the ocean . More organizations and people are called about to lender help as this kids are our brothers and sisters . When I used this tool , I never thought so highly of it but now I have a better understanding of how to use it to illuminate my ideas best for better results . ### Output:

11488

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Ahmed Samuel – Learning Launch Tool Challenge I am from Nigeria , living in Lagos . One of the biggest cities in Nigeria . The major thing about Lagos is the business world around it . Lagos is a place where businesses grow because of its population and once the capital city of Nigeria . With the uncertainty surrounding businesses in today ’s world , companies need the ability to expand or downsize quickly in Nigeria . Organizations are looking for ways to cut down cost and focus more in increasing their bottom - line . We identify a need through design thinking to best help Nigeria companies both small and large , which is Human Resource Outsourcing . Companies can spend weeks , sometimes months , just finding people for a particular job role . After getting them they are forced to train them and make them fly on their jobs . At the end of all this , organizations spends so much time on noncore activities instead of them to focus on their core jobs . We identified this challenge and we came up with an Idea of Human Resource Outsourcing service that will help organizations reduce risk , improve better service for their clients by focusing on their core businesses and help reduce cost . We decided to use the Learning Launch tool to first test our idea . Selection We decided to use the Learning Launch Tool because it helps you identify real cases . Instead of the traditional way of testing ideas “ which is Business Plans ” . We want to get facts and figures from prospective clients that we ’ve identified and we came up with a team that will provide these prototypes to clients and bring back the results . Application We used the what is ? to identify the issues in downsizing companies . Some set of people went out to get analysis from companies that has experienced downsizing and stood up , and they found out that about 56 % of Organizations in Nigeria downsize because they focus on too many things instead of their core business . Staff management was a major problem for these organizations , employees are not properly managed and when this happen it starts affecting the business of the organization . No good welfare packages , allowance , HMO ’s etc . So , we gathered all our analysis and we came up with a test launch for SME ’s and Large organizations . We started asking the what if ? to create a service that will fit the clients need . We went back to the clients and proposed Human Resource Outsourcing service to them , where we handle all your staff management from recruitment to welfare package , payroll , HMO ’s , training of staff quarterly , annual leave process and lots more , for a 10 % service charge on their Gross monthly . This creates the What wows ? The clients we met bought into the service , about 90 % of the prospects we met bought into this kind of service and they saw how outsourcing can help their businesses . We gave them a turnaround time of 96hours , which wowed the clients . We came back together as a team to create what works ? We came up with web portals for gathering Job seekers , scheduled them for test & interviews , did documentation online and the next 96hours they were ready to be seen by the client . This service helps the client reduce cost on manpower and equipments . Insight By applying the learning launch tool , we identified that organizations can gain through Human Resource outsourcing service and it also helped us as a team to remove the traditional way of doing business by focusing on smaller experiments that can help you generate facts and figures . We reviewed every part of the launch tool and we understood that learning launch tool creates an opportunity for Ideas to come into reality . This tool changed my thinking that ideas can be born . Approach Learning Launch tool still remains my best tool to work with , given our first launch with the HR Outsourcing solution used to solve a major problem for Nigeria businesses . It is rests assure that Learning Launch tool will help great ideas come into limelight and also increase our service delivery to all our clients in the future .

EMAIL: ID_NUM: NAME_STUDENT: Ahmed Samuel PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Ahmed Samuel – Learning Launch Tool Challenge I am from Nigeria , living in Lagos . One of the biggest cities in Nigeria . The major thing about Lagos is the business world around it . Lagos is a place where businesses grow because of its population and once the capital city of Nigeria . With the uncertainty surrounding businesses in today ’s world , companies need the ability to expand or downsize quickly in Nigeria . Organizations are looking for ways to cut down cost and focus more in increasing their bottom - line . We identify a need through design thinking to best help Nigeria companies both small and large , which is Human Resource Outsourcing . Companies can spend weeks , sometimes months , just finding people for a particular job role . After getting them they are forced to train them and make them fly on their jobs . At the end of all this , organizations spends so much time on noncore activities instead of them to focus on their core jobs . We identified this challenge and we came up with an Idea of Human Resource Outsourcing service that will help organizations reduce risk , improve better service for their clients by focusing on their core businesses and help reduce cost . We decided to use the Learning Launch tool to first test our idea . Selection We decided to use the Learning Launch Tool because it helps you identify real cases . Instead of the traditional way of testing ideas “ which is Business Plans ” . We want to get facts and figures from prospective clients that we ’ve identified and we came up with a team that will provide these prototypes to clients and bring back the results . Application We used the what is ? to identify the issues in downsizing companies . Some set of people went out to get analysis from companies that has experienced downsizing and stood up , and they found out that about 56 % of Organizations in Nigeria downsize because they focus on too many things instead of their core business . Staff management was a major problem for these organizations , employees are not properly managed and when this happen it starts affecting the business of the organization . No good welfare packages , allowance , HMO ’s etc . So , we gathered all our analysis and we came up with a test launch for SME ’s and Large organizations . We started asking the what if ? to create a service that will fit the clients need . We went back to the clients and proposed Human Resource Outsourcing service to them , where we handle all your staff management from recruitment to welfare package , payroll , HMO ’s , training of staff quarterly , annual leave process and lots more , for a 10 % service charge on their Gross monthly . This creates the What wows ? The clients we met bought into the service , about 90 % of the prospects we met bought into this kind of service and they saw how outsourcing can help their businesses . We gave them a turnaround time of 96hours , which wowed the clients . We came back together as a team to create what works ? We came up with web portals for gathering Job seekers , scheduled them for test & interviews , did documentation online and the next 96hours they were ready to be seen by the client . This service helps the client reduce cost on manpower and equipments . Insight By applying the learning launch tool , we identified that organizations can gain through Human Resource outsourcing service and it also helped us as a team to remove the traditional way of doing business by focusing on smaller experiments that can help you generate facts and figures . We reviewed every part of the launch tool and we understood that learning launch tool creates an opportunity for Ideas to come into reality . This tool changed my thinking that ideas can be born . Approach Learning Launch tool still remains my best tool to work with , given our first launch with the HR Outsourcing solution used to solve a major problem for Nigeria businesses . It is rests assure that Learning Launch tool will help great ideas come into limelight and also increase our service delivery to all our clients in the future . ### Output:

4433

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Z BRUSH VIDEO TUTORIALS LOGO DESIGN By Juan Chavez Challenge I work as Graphic Designer and the challenge is based on a logo design brief as follows : Different subjects are taught according to the curricular plan at the IIM A in the city of Quito , Ecuador . However , there is no subject where three - dimensional sculpting is taught using the Z Brush software . Based on a survey carried out on a sample of 123 students ( sophomore and seniors ) of the School of Graphic Design , indistinct gender , from 20 to 23 years of age ; it was identified that 90 % of the students do not know how to use Z Brush . Only 11 % can differentiate between 3D modeling and sculpting . 86 % only use Cinema 4D. 10 % have ever heard of Z Brush . 100 % of the students would be willing to learn how to use the Z Brush through a video tutorial product . Also , two structured interviews were conducted with Jairo Guzman ( Professor at the UIS in charge of the Multimedia Design III Lecture ) and Juan Chavez , Art Director of AGILE in the city of Quito . Mohamed , was able to mention that : " The creation of video tutorials which content is the learning of Z Brush is a very useful tool that can be used to reinforce what is explained in class . Therefore , I do n’t have to explain it again . Such a project would be quite feasible for students to have a reference for classes because sometimes writing in a notebook does not make things easier ” . Antonio , referring to the use of 3D design and sculpting in his advertising agency , states that : “ There are several factors in which the budget and execution time turn out to be highly determining factors . There are situations where the only solution that can be given to a graphic product is through 3D design . Here at AGILE , the creative team can have the most spectacular ideas , which could not be materialized without the use of this technology ” . From this field research , it is intended to make a series of video tutorials on how to use Z Brush from its most basic to advanced level . For this purpose , the product must have an identifier that stipulates the graphic line . This is where the challenge is presented : the logo design of the video tutorials . Selection : Mind Mapping According to professor Marian Moore Mind Mapping looks for patterns and insights in a large quantity of data you collected during your exploration of what is the current reality . The reason why this design tool was chosen is because it allows you to better visualize the ideas in the what if stage , since the branches are drawn from a pivot , each one of them creatively contributes to a tentative solution . Application To propose a product name that is easy for the target group to associate , the Mind Mapping design tool was used , in such a way that ideas relevant to 3D sculpting were emitted . They gave rise to 5 main branches : Z Brush , Language , Design , Target , Visual . It was the Visual branch and its sub - branches ( Shapes , Symbols , Chisel , Pixel ) that determined the name and the graphic characteristics that the logo should have . Chisel ( Chisel ) + Pixel = Cinxel . As shown in Fig 1 . Fig.1 Mind Mapping Insight With the guiding idea of taking a chisel into account , an analogy to a sculpting tool was established . This is an insight into the logo design since it is a tool ( chisel ) that is used in real life and a pertinent way to associate in the student 's mind with the Z Brush software . ( Sculpting Software ) . Although the other roots were discarded for the elaboration of the logo , they were very useful , since they are dimensions of the logo that are not visible but are present within the brand . The logo design is shown in Fig 2 . Fig 2 . Cinxel ( Logo Design ) Once the logo was designed , the design of the product interface was made Fig 3 . Fig 3 . Cinxel ( Interface Design ) Approach The use of Mind Mapping has helped me to design logos , especially to find a suitable , creative , and unique name . Perhaps the next time I´ll need to design a logo I would brainstorm to find more main branches and more sub branches . This way , I would have more options to choose a logo name and its characteristic features . However , a name could be already determined by a client Also , I realized that to design an interface I would use Story Telling to guide the user throughout the interface in a friendly way .

EMAIL: ID_NUM: NAME_STUDENT: Juan Chavez PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Z BRUSH VIDEO TUTORIALS LOGO DESIGN By Juan Chavez Challenge I work as Graphic Designer and the challenge is based on a logo design brief as follows : Different subjects are taught according to the curricular plan at the IIM A in the city of Quito , Ecuador . However , there is no subject where three - dimensional sculpting is taught using the Z Brush software . Based on a survey carried out on a sample of 123 students ( sophomore and seniors ) of the School of Graphic Design , indistinct gender , from 20 to 23 years of age ; it was identified that 90 % of the students do not know how to use Z Brush . Only 11 % can differentiate between 3D modeling and sculpting . 86 % only use Cinema 4D. 10 % have ever heard of Z Brush . 100 % of the students would be willing to learn how to use the Z Brush through a video tutorial product . Also , two structured interviews were conducted with Jairo Guzman ( Professor at the UIS in charge of the Multimedia Design III Lecture ) and Juan Chavez , Art Director of AGILE in the city of Quito . Mohamed , was able to mention that : " The creation of video tutorials which content is the learning of Z Brush is a very useful tool that can be used to reinforce what is explained in class . Therefore , I do n’t have to explain it again . Such a project would be quite feasible for students to have a reference for classes because sometimes writing in a notebook does not make things easier ” . Antonio , referring to the use of 3D design and sculpting in his advertising agency , states that : “ There are several factors in which the budget and execution time turn out to be highly determining factors . There are situations where the only solution that can be given to a graphic product is through 3D design . Here at AGILE , the creative team can have the most spectacular ideas , which could not be materialized without the use of this technology ” . From this field research , it is intended to make a series of video tutorials on how to use Z Brush from its most basic to advanced level . For this purpose , the product must have an identifier that stipulates the graphic line . This is where the challenge is presented : the logo design of the video tutorials . Selection : Mind Mapping According to professor Marian Moore Mind Mapping looks for patterns and insights in a large quantity of data you collected during your exploration of what is the current reality . The reason why this design tool was chosen is because it allows you to better visualize the ideas in the what if stage , since the branches are drawn from a pivot , each one of them creatively contributes to a tentative solution . Application To propose a product name that is easy for the target group to associate , the Mind Mapping design tool was used , in such a way that ideas relevant to 3D sculpting were emitted . They gave rise to 5 main branches : Z Brush , Language , Design , Target , Visual . It was the Visual branch and its sub - branches ( Shapes , Symbols , Chisel , Pixel ) that determined the name and the graphic characteristics that the logo should have . Chisel ( Chisel ) + Pixel = Cinxel . As shown in Fig 1 . Fig.1 Mind Mapping Insight With the guiding idea of taking a chisel into account , an analogy to a sculpting tool was established . This is an insight into the logo design since it is a tool ( chisel ) that is used in real life and a pertinent way to associate in the student 's mind with the Z Brush software . ( Sculpting Software ) . Although the other roots were discarded for the elaboration of the logo , they were very useful , since they are dimensions of the logo that are not visible but are present within the brand . The logo design is shown in Fig 2 . Fig 2 . Cinxel ( Logo Design ) Once the logo was designed , the design of the product interface was made Fig 3 . Fig 3 . Cinxel ( Interface Design ) Approach The use of Mind Mapping has helped me to design logos , especially to find a suitable , creative , and unique name . Perhaps the next time I´ll need to design a logo I would brainstorm to find more main branches and more sub branches . This way , I would have more options to choose a logo name and its characteristic features . However , a name could be already determined by a client Also , I realized that to design an interface I would use Story Telling to guide the user throughout the interface in a friendly way . ### Output:

6282

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection As an administrative head of a reputed educational institute which provides several specialization programs , I have noted that though all of our departments demand the same nature of work from the employees , each department follows the different process for accomplishing their tasks , such as admission process , setting interviews of students , publishing details of courses , setting lectures throughout the semester , checking the availability of the faculties , and other coordinative tasks . The challenge is to create a unified process for all these departments , which is not only employee - friendly but also effective in bringing expected outcomes with utmost accuracy . To bring the best solution for all the departments , I have opted for the visualization tool , which includes creating a task process for all the departments . The purpose is to reduce the risk of errors and completing tasks efficiently without wasting time . Visualization is the key to think rethink and rearrange ideas / imagination at the same time , which is essential to deliver the best result . Application To apply the visualization tool effectively , I first conducted detailed research on the current process of each department and their reasons behind it . The analysis leads me to the following conclusion : o Some of the employees are following the process as it was introduced to them by their seniors . o Some of the employees do not want to take any initiative for adopting a new process as it requires efforts and also using brain . o Some of the employees have found smart ways of accomplishing their tasks , but are not confident with the accuracy of the result . I decided to integrate ERP software for the operational process of all the departments , where they have to follow the same steps to complete a similar task . To make them clear about the process , I created a chart / design board , which involved all the necessary details and some graphics as well . During my presentation in front of all the employees , I faced some questions about the effectiveness of the process , but later I was successful in convincing them that this is a better and more effective way to accomplishing our daily tasks . Gradually we were able to prepare a clear process for each task they have to perform . We then were able to make that design board into the actual ERP software with the help of proficient IT professionals ( their practical suggestions helped significantly in brining my idea into reality ) and we prepared a user guide which has visuals and images for the better understanding . Insight & Approach The insight I gained by this exercise is that initially , it is difficult to make people understand about the new process as most of them have less acceptance as it 's not in their comfort zone . But once I describe that how this implementation can make their tasks easier using a chart / design board , everyone agreed that it ’s an easier and also an effective way for doing the tasks that they all have been doing it differently before . The visualization tool helped me to bring clarity on the subject with ease . To achieve the same purpose with the visualization tool , I would have used PowerPoint Presentation ( PPT ) as an alternative approach . PPT is just the digital way of bringing the subject matter to the audience point by point which I have successfully achieved using a chart / design board .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection As an administrative head of a reputed educational institute which provides several specialization programs , I have noted that though all of our departments demand the same nature of work from the employees , each department follows the different process for accomplishing their tasks , such as admission process , setting interviews of students , publishing details of courses , setting lectures throughout the semester , checking the availability of the faculties , and other coordinative tasks . The challenge is to create a unified process for all these departments , which is not only employee - friendly but also effective in bringing expected outcomes with utmost accuracy . To bring the best solution for all the departments , I have opted for the visualization tool , which includes creating a task process for all the departments . The purpose is to reduce the risk of errors and completing tasks efficiently without wasting time . Visualization is the key to think rethink and rearrange ideas / imagination at the same time , which is essential to deliver the best result . Application To apply the visualization tool effectively , I first conducted detailed research on the current process of each department and their reasons behind it . The analysis leads me to the following conclusion : o Some of the employees are following the process as it was introduced to them by their seniors . o Some of the employees do not want to take any initiative for adopting a new process as it requires efforts and also using brain . o Some of the employees have found smart ways of accomplishing their tasks , but are not confident with the accuracy of the result . I decided to integrate ERP software for the operational process of all the departments , where they have to follow the same steps to complete a similar task . To make them clear about the process , I created a chart / design board , which involved all the necessary details and some graphics as well . During my presentation in front of all the employees , I faced some questions about the effectiveness of the process , but later I was successful in convincing them that this is a better and more effective way to accomplishing our daily tasks . Gradually we were able to prepare a clear process for each task they have to perform . We then were able to make that design board into the actual ERP software with the help of proficient IT professionals ( their practical suggestions helped significantly in brining my idea into reality ) and we prepared a user guide which has visuals and images for the better understanding . Insight & Approach The insight I gained by this exercise is that initially , it is difficult to make people understand about the new process as most of them have less acceptance as it 's not in their comfort zone . But once I describe that how this implementation can make their tasks easier using a chart / design board , everyone agreed that it ’s an easier and also an effective way for doing the tasks that they all have been doing it differently before . The visualization tool helped me to bring clarity on the subject with ease . To achieve the same purpose with the visualization tool , I would have used PowerPoint Presentation ( PPT ) as an alternative approach . PPT is just the digital way of bringing the subject matter to the audience point by point which I have successfully achieved using a chart / design board . ### Output:

9600

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Eva Rivera Design Thinking for Innovation Simona Gamal April 5th , 2021 Course Reflection 1 ) Challenge & Selection At my current job , I was approached by a UX manager for whom I provided administrative support ; he had heard that I was passionate about the environment and asked if I would help him in standing up a Green Team in our office . He and I connected with the Green Team leads in the Philadelphia office , and we learned that the local office teams that already existed were the result of grassroots organizing . For our office in Princeton , this meant that developing a team would n’t be as simple as getting buy - in from our Office Manager and Office Managing Principal ( OMP ) . The real challenge was understanding the needs and priorities specific to the individuals in our office and figuring out how we could get maximum engagement by catering our group ’s sustainability efforts to suit those needs . Our core team ( me , the manager , and two other folks in the office ) chose to use Mind Mapping for this challenge . According to the guest video lecture from Eva Rivera , mind - mapping is a strategy where you take the data you amassed during the “ what is ? ” phase and look for patterns and themes that emerge , as these patterns and themes can help inform the “ what if ? ” phase . We chose this tool because we wanted to see if any of the reasons people cited for wanting to participate in the Green Team could be grouped into themes that could then inform how our core team planned events , allocated time and resources , and recruited more team members moving forward . 2 ) Application Our core team presented a slide deck for our office forum , introducing the idea of a Princeton Green Team and asking people to help make it a reality . After the forum , we connected with several potential participants and organized a brainstorming session / kick - off . During this meeting , we opened a MURAL canvas ( a web - based service similar to a virtual whiteboard ) , and asked people to add post - its to the canvas to answer the question : “ If we as a Green Team could accomplish one thing before the end of 2017 , what would you like that thing to be ? ” We wanted to understand why the people who joined the call cared about sustainability and what made them want to be a part of the team . We tried to keep the question broad and hoped that we could tap into folks ’ unarticulated needs by establishing a concrete action that they wanted to pursue . By including the end - of - year deadline , we could determine what the priority was for each respondent . People began adding their post - its , and there were a variety of different reasons why everyone felt passionate about the company getting involved in Green efforts . They ranged from “ my daughter says it ’s important to care about climate change ” to “ I want to focus on the accessibility of sustainable living practices for every socioeconomic status , ” with several reasons in between . It was motivating to see so many people sharing their Why s , but our core team knew that in order to make progress and develop a game plan , we would need to assess the post - its we had gathered and tease out any patterns we could . In another meeting , this time just with the core team , we all looked at the MURAL canvas and , one by one , we started to move the post - its around when we noticed that they had things in common . Soon , four distinct groups of post - its emerged , and we decided to label them as follows : • Community Involvement – Organize and participate in trail or park clean - ups , offer pro - bono consulting , work on local government outreach , etc . • Awareness and Learning – Conduct / find research on sustainability concepts and find engaging ways to share this info with the office ( lunch - and - learns , newsletters / email blasts , etc . ) • Team Building – Engage in fun , social activities like sustainable facility tours or Green Bingo • Sustainable Practices – Establish and reinforce Green habits at work and in our personal lives These categories were all connected to each other but parsing them out helped tremendously when we needed to figure out the best places to put our energy . Now that we had an idea of how others wanted to spend their time engaging with the Green Team , and some concept of the ratio of people interested in each area , we could begin to test events catered to each of these categories with the office . 3 ) Insight & Approach It was actually through reflecting on this challenge after taking this course that I gained insight on how we could have done things better . Applying the tools of design thinking more intentionally would have saved us a lot of time and a lot of headaches during the process of standing up a Green Team . In the beginning , both I and the manager came in with assumptions . Other offices within our company had already started Green Teams , and I assumed that it would be easy to simply replicate what they had done . Despite using design thinking tools for almost all his client work , I think this manager also assumed that creating a local team would be a plug - and - play situation that would n’t require much in the ways of time or effort . However , we discovered shortly after starting that we had underestimated the scope of the problem by assuming “ what is ? ” instead of being curious and finding out “ what is ? ” . Like in the story of the Good Kitchen , where the government assumed that the issue was as simple as a menu change , we assumed that our office had no existing team because someone just had n’t started one . Once Hatch and Bloom did journey mapping and conducted ethnographic research of the seniors , they discovered the problem was more complex , and required a more innovative solution . If I were to do this again , I would n’t necessarily choose a different tool ; I think that mind - mapping did serve our team well once we arrived at that stage . What I would do differently is use the 4 - question framework ( what is , what if , what wows , what works ) . I would do some ethnographic research of a small sample of stakeholders in our office and use that research to inform the entire design process . It would have been helpful to know more about the people we were trying to engage , to really take the time to research the “ what is ? ” for our office , before we put any time or effort into creating a slide deck and trying to get buy - in from our Office Manager and OMP . I think our team jumped the gun , and in doing so , limited ourselves from doing something innovative and made things harder on ourselves .

EMAIL: ID_NUM: NAME_STUDENT: Eva Rivera PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Eva Rivera Design Thinking for Innovation Simona Gamal April 5th , 2021 Course Reflection 1 ) Challenge & Selection At my current job , I was approached by a UX manager for whom I provided administrative support ; he had heard that I was passionate about the environment and asked if I would help him in standing up a Green Team in our office . He and I connected with the Green Team leads in the Philadelphia office , and we learned that the local office teams that already existed were the result of grassroots organizing . For our office in Princeton , this meant that developing a team would n’t be as simple as getting buy - in from our Office Manager and Office Managing Principal ( OMP ) . The real challenge was understanding the needs and priorities specific to the individuals in our office and figuring out how we could get maximum engagement by catering our group ’s sustainability efforts to suit those needs . Our core team ( me , the manager , and two other folks in the office ) chose to use Mind Mapping for this challenge . According to the guest video lecture from Eva Rivera , mind - mapping is a strategy where you take the data you amassed during the “ what is ? ” phase and look for patterns and themes that emerge , as these patterns and themes can help inform the “ what if ? ” phase . We chose this tool because we wanted to see if any of the reasons people cited for wanting to participate in the Green Team could be grouped into themes that could then inform how our core team planned events , allocated time and resources , and recruited more team members moving forward . 2 ) Application Our core team presented a slide deck for our office forum , introducing the idea of a Princeton Green Team and asking people to help make it a reality . After the forum , we connected with several potential participants and organized a brainstorming session / kick - off . During this meeting , we opened a MURAL canvas ( a web - based service similar to a virtual whiteboard ) , and asked people to add post - its to the canvas to answer the question : “ If we as a Green Team could accomplish one thing before the end of 2017 , what would you like that thing to be ? ” We wanted to understand why the people who joined the call cared about sustainability and what made them want to be a part of the team . We tried to keep the question broad and hoped that we could tap into folks ’ unarticulated needs by establishing a concrete action that they wanted to pursue . By including the end - of - year deadline , we could determine what the priority was for each respondent . People began adding their post - its , and there were a variety of different reasons why everyone felt passionate about the company getting involved in Green efforts . They ranged from “ my daughter says it ’s important to care about climate change ” to “ I want to focus on the accessibility of sustainable living practices for every socioeconomic status , ” with several reasons in between . It was motivating to see so many people sharing their Why s , but our core team knew that in order to make progress and develop a game plan , we would need to assess the post - its we had gathered and tease out any patterns we could . In another meeting , this time just with the core team , we all looked at the MURAL canvas and , one by one , we started to move the post - its around when we noticed that they had things in common . Soon , four distinct groups of post - its emerged , and we decided to label them as follows : • Community Involvement – Organize and participate in trail or park clean - ups , offer pro - bono consulting , work on local government outreach , etc . • Awareness and Learning – Conduct / find research on sustainability concepts and find engaging ways to share this info with the office ( lunch - and - learns , newsletters / email blasts , etc . ) • Team Building – Engage in fun , social activities like sustainable facility tours or Green Bingo • Sustainable Practices – Establish and reinforce Green habits at work and in our personal lives These categories were all connected to each other but parsing them out helped tremendously when we needed to figure out the best places to put our energy . Now that we had an idea of how others wanted to spend their time engaging with the Green Team , and some concept of the ratio of people interested in each area , we could begin to test events catered to each of these categories with the office . 3 ) Insight & Approach It was actually through reflecting on this challenge after taking this course that I gained insight on how we could have done things better . Applying the tools of design thinking more intentionally would have saved us a lot of time and a lot of headaches during the process of standing up a Green Team . In the beginning , both I and the manager came in with assumptions . Other offices within our company had already started Green Teams , and I assumed that it would be easy to simply replicate what they had done . Despite using design thinking tools for almost all his client work , I think this manager also assumed that creating a local team would be a plug - and - play situation that would n’t require much in the ways of time or effort . However , we discovered shortly after starting that we had underestimated the scope of the problem by assuming “ what is ? ” instead of being curious and finding out “ what is ? ” . Like in the story of the Good Kitchen , where the government assumed that the issue was as simple as a menu change , we assumed that our office had no existing team because someone just had n’t started one . Once Hatch and Bloom did journey mapping and conducted ethnographic research of the seniors , they discovered the problem was more complex , and required a more innovative solution . If I were to do this again , I would n’t necessarily choose a different tool ; I think that mind - mapping did serve our team well once we arrived at that stage . What I would do differently is use the 4 - question framework ( what is , what if , what wows , what works ) . I would do some ethnographic research of a small sample of stakeholders in our office and use that research to inform the entire design process . It would have been helpful to know more about the people we were trying to engage , to really take the time to research the “ what is ? ” for our office , before we put any time or effort into creating a slide deck and trying to get buy - in from our Office Manager and OMP . I think our team jumped the gun , and in doing so , limited ourselves from doing something innovative and made things harder on ourselves . ### Output:

10376

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization I plan to use this design in my field of work because it is relevant and , at the same time , more convenient for me as a second to the high position in our section . I observe many things in our area regarding protocol , the staff 's values , regulations , and skills . Some need improvement , revision , and review , but on the other hand , some will retain . I set a question . I interview every one of what they absorb in orientation on their first day . What have they observed in the working area , how they interact with each other , plan in solving a problem , handle concerns from different sections , and carry out solutions in situations where they are involved … etc . The idea is that I wanted them to be an effective and reliable staff , as we are one of a health service provider in the institution and how we can adjust to the changing world . Application I start the process by preparing an evaluation sheet for them to evaluate themselves and the others ; combining the results might give me a clue to where I begin my second step . And then I review the protocols , some adjustments , additions to the procedures and approvals from the head of the section , search for an update in different platforms from other divisions of a health service , and adopt the changes I know will benefits our patients more . I discuss it with my staff to be aware of the revise . Next is each team 's values , if they are still happy with their work or not , I let them talk and share their stories and ask what their motivation is why are they continue working in the institution , they answered me because of family … etc . So I made an additional benefit proposal for their security ; all I need is approval from the HR department . This action shows my concerns and respect for their presence as one of the staff ; their work is well recognized . The compilation of rules and regulation is outdated , I make an appointment together with my section heads and the other executive division heads ; I presented a template for them to review and make some suggestions or insights regarding the revising the standard operating procedures . This is for us to be more efficient as a good servant . When it comes to the skill , I ' am proudly to say they are well knowledgeable , maybe additional activity like team building every month as part of training for their skills , and introducing the innovation techniques or seminars for the latest issues that might give us development in terms of services Insight After having time for them , I notice some exciting changes . They become protagonists ; it uplifts their confidence ; they know how to interact with other staff with respect . Connections are significant ; it gives you access to information , which makes me overwhelmed because the values we build show their potential to become a good decision - maker . I realize that fostering your subordinate makes you an effective guardian in work

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization I plan to use this design in my field of work because it is relevant and , at the same time , more convenient for me as a second to the high position in our section . I observe many things in our area regarding protocol , the staff 's values , regulations , and skills . Some need improvement , revision , and review , but on the other hand , some will retain . I set a question . I interview every one of what they absorb in orientation on their first day . What have they observed in the working area , how they interact with each other , plan in solving a problem , handle concerns from different sections , and carry out solutions in situations where they are involved … etc . The idea is that I wanted them to be an effective and reliable staff , as we are one of a health service provider in the institution and how we can adjust to the changing world . Application I start the process by preparing an evaluation sheet for them to evaluate themselves and the others ; combining the results might give me a clue to where I begin my second step . And then I review the protocols , some adjustments , additions to the procedures and approvals from the head of the section , search for an update in different platforms from other divisions of a health service , and adopt the changes I know will benefits our patients more . I discuss it with my staff to be aware of the revise . Next is each team 's values , if they are still happy with their work or not , I let them talk and share their stories and ask what their motivation is why are they continue working in the institution , they answered me because of family … etc . So I made an additional benefit proposal for their security ; all I need is approval from the HR department . This action shows my concerns and respect for their presence as one of the staff ; their work is well recognized . The compilation of rules and regulation is outdated , I make an appointment together with my section heads and the other executive division heads ; I presented a template for them to review and make some suggestions or insights regarding the revising the standard operating procedures . This is for us to be more efficient as a good servant . When it comes to the skill , I ' am proudly to say they are well knowledgeable , maybe additional activity like team building every month as part of training for their skills , and introducing the innovation techniques or seminars for the latest issues that might give us development in terms of services Insight After having time for them , I notice some exciting changes . They become protagonists ; it uplifts their confidence ; they know how to interact with other staff with respect . Connections are significant ; it gives you access to information , which makes me overwhelmed because the values we build show their potential to become a good decision - maker . I realize that fostering your subordinate makes you an effective guardian in work ### Output:

10322

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Storytelling Challenge & Selection Storytelling is a tool that I use a lot . I am a second year MBA student . There are multiple projects where storytelling can be used to convey your point in an efficient way . There is enormous amounts pressure academically . In many instances students from the same class are given the same data and the only thing that differentiates us is our approach towards the deliverables . The challenge here was to convince my academic group to incorporate design thinking . Application Name of the Project : Responsible tourism - promotion of sustainable beach activities and waste management measures Name of the client : Department of tourism – Udupi , Government of Karnataka , India Main objective of the project was to sustainably increase the footfall of tourists and make sure that there is minimum or close to no damage to the environment in the process . And also promote waste management and the use of biodegradable cutleries by the vendors at the beach . Insights & Approach After conducting in - depth studies about the tourism in Udupi district the team come up with the following outputs for the project on promotion of sustainable beach activities and waste management measures 1 . Establishing a temporary end to end supply chain for THONSE CHAT SHOP with Bakey ’s to supply edible cutlery on a trial Basis . 2 . Establishing and spreading awareness by distribution of pamphlets to tourists in synchronicity with the police officials . 3 . Waste Segregation Proposal for Malpe and Kapu . 4 . Educating the children at local schools on beach cleanliness and biodegradable practices during SEG events and computer workshops . 5 . Pitch to Incentivize the eateries that switch to biodegradable products and edible cutlery throughout Malpe and Kapu . We introduced the concept of biodegradable cutlery to hawkers at Kapu and they too seemed to be on board the whole idea of sustainability . We also got in touch with the officials at Kapu and apprised them of the groups plan . They were quite intrigued by the project and offered full support to any requirements that our group might have had . With the help of the officials at Kapu , we were able to set up dustbins on the beach , much like the ones set up at Malpe beach . We used the tools of design thinking throughout our project . The final stage was a presentation where we had to convey what we had done since the last 6 months . The tool of storytelling was actively used in sub parts of the project as well as the final presentation .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Storytelling Challenge & Selection Storytelling is a tool that I use a lot . I am a second year MBA student . There are multiple projects where storytelling can be used to convey your point in an efficient way . There is enormous amounts pressure academically . In many instances students from the same class are given the same data and the only thing that differentiates us is our approach towards the deliverables . The challenge here was to convince my academic group to incorporate design thinking . Application Name of the Project : Responsible tourism - promotion of sustainable beach activities and waste management measures Name of the client : Department of tourism – Udupi , Government of Karnataka , India Main objective of the project was to sustainably increase the footfall of tourists and make sure that there is minimum or close to no damage to the environment in the process . And also promote waste management and the use of biodegradable cutleries by the vendors at the beach . Insights & Approach After conducting in - depth studies about the tourism in Udupi district the team come up with the following outputs for the project on promotion of sustainable beach activities and waste management measures 1 . Establishing a temporary end to end supply chain for THONSE CHAT SHOP with Bakey ’s to supply edible cutlery on a trial Basis . 2 . Establishing and spreading awareness by distribution of pamphlets to tourists in synchronicity with the police officials . 3 . Waste Segregation Proposal for Malpe and Kapu . 4 . Educating the children at local schools on beach cleanliness and biodegradable practices during SEG events and computer workshops . 5 . Pitch to Incentivize the eateries that switch to biodegradable products and edible cutlery throughout Malpe and Kapu . We introduced the concept of biodegradable cutlery to hawkers at Kapu and they too seemed to be on board the whole idea of sustainability . We also got in touch with the officials at Kapu and apprised them of the groups plan . They were quite intrigued by the project and offered full support to any requirements that our group might have had . With the help of the officials at Kapu , we were able to set up dustbins on the beach , much like the ones set up at Malpe beach . We used the tools of design thinking throughout our project . The final stage was a presentation where we had to convey what we had done since the last 6 months . The tool of storytelling was actively used in sub parts of the project as well as the final presentation . ### Output:

13475

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Expert Network : Learning launch I am using this assignment to demonstrate the application of learning launch tools . Introduction : I lead Global Communications at Coursera . ​Coursera was founded by Daphne Koller and Andrew Ng with a vision of providing life - transforming learning experiences to anyone , anywhere . It is now the world ’s largest online learning platform for higher education . 190 of the world ’s top universities and industry educators partner with Coursera to offer courses , Specializations , and degrees that empower over 40 million learners around the world to achieve their career goals . There are more than 6,000 instructors from these top universities teaching on Coursera platform . Challenge : While Coursera platform has thousands of professors , many of them being world - renowned voices and subject matter experts , their use of the Coursera platform is often limited to producing and distributing learning content . In the process , they reach out to thousands of learners around the world . This is incredibly impactful and gratifying in its own way for both professors and learners . However , we wanted to create a second - order effect that goes beyond courses . Our idea was to create a web destination that houses all the professors on our platform , who are searchable by their expertise area , and a way for media to connect with them for their stories . We have these amazing thought leaders on the platform , and Coursera often receives media requests to connect with these experts , on an average about 10 a month . We now wanted to create an easy destination and an automated workflow that gets reporters connected to experts . Selection : I found tools proposed in the Learning launch a perfect model to apply . There are a number of reasons for that : ● Idea validation​ - To ensure professors and university partners feel excited about participating in the launch , we had to first interview many of them to gauge their pulse . On the other hand , we also had to talk to various reporters across the world to understand if they would genuinely appreciate a platform that can help them connect to expert voices for stories they are working on daily basis . ● Specific Person - ​Two specific personas this idea was meant to serve . One is the professor who would be interested in sharing their knowledge with the world and growing their school ’s brand . The second is the everyday reporter who is often on a deadline , running around looking for renowned experts to provide credible quotes for his / her story . ● Has a specific need ​- Its not easy for media to navigate through a university system to connect with professors . Yes , there are certain savvy professors who are accessible , but the large majority remain inaccessible . In order to meet the demand , we need a system that scales to many professors , easily searchable , and has built - in requests flow . This may have limited appeal in the US where reporters are well - connected with academic , but imagine a reporter in India wanting to connect with a Stanford professor on machine learning for a story on biases in machine learning systems . Or a reporter in Argentina wanting to connect with Rosanna Gonzalez of University of Virginia on a story she is working on design thinking principles . ● How idea meets the need - ​We created a a website that is accessible worldwide . It has indexed 300 professors to start with ( from a base of 6,000 ) since we are want to learn and optimize . We tagged them with their expertise areas and made it searchable . We also embedded a form through which reporters can submit their requests for connection . The backend is where the fun starts . Coursera team filters out the requests and sends it to the professor and university marketing team , which in turn respond to the reporter . When a reporter is searching for experts , the website shows 3 - 4 options so if one professor is busy or unresponsive , the reporter can reach out to others . ● Why our solution is better than other alternatives - ​Most alternatives out there are run as speaker bureaus who offer a limited choice of experts with a varying degree of expert reputation . They also charge a fee for the service -- one of reasons why media mostly avoids using them . Our solution is totally free , screens for highest quality experts from some of the best schools in the world . These are often authority figures in their domains . Insights : There are a couple of important insights we discovered while applying the tool . ● It was quite important that we do n't try and boil the ocean by onboarding all 6,000 instructors on our platform . It would have been time - consuming and complex . Instead , we prioritized the list to 300 top instructors based on a scorecard we developed for the highest probability of demand and success . We also wanted to ensure that instructors we are including in the first round are not only well - known but also enthusiastic about participating in the Expert network . ● We understood in the hypothesis validation phase that for attention - deficit reporters the recall of Expert network will start fading after a few weeks of launch . We had to find a way to keep it top of mind . That is when we adjusted the website architecture to go beyond a searchable index to also start being a site where professors are commenting on issues of the day . The site has 3 - 5 mins videos , audio interviews , podcasts with professors which constantly gets updated with new short - form content . We also push this out to reporters on a weekly basis . This gives story ideas to reporters , keeps the site top of mind , and showcases the quality of professors on the site . What I might do differently next time : ● I underestimated the technical challenges of creating a website that draws on data from different data warehouses . Next time , I ’d have a data engineer on the project from the start . ● I also discovered that a lot of skills originally tagged to professors in our existing data systems are not broad enough or simply too technical that a reporter may not understand them . We had to rewrite many such skills tags to make it comprehensible for media . Again , it is something that we underestimated in terms of efforts initially . But glad that we only did the learning launch with 300 , as that allowed us to create a system that we can now roll - out to thousands in due course .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Expert Network : Learning launch I am using this assignment to demonstrate the application of learning launch tools . Introduction : I lead Global Communications at Coursera . ​Coursera was founded by Daphne Koller and Andrew Ng with a vision of providing life - transforming learning experiences to anyone , anywhere . It is now the world ’s largest online learning platform for higher education . 190 of the world ’s top universities and industry educators partner with Coursera to offer courses , Specializations , and degrees that empower over 40 million learners around the world to achieve their career goals . There are more than 6,000 instructors from these top universities teaching on Coursera platform . Challenge : While Coursera platform has thousands of professors , many of them being world - renowned voices and subject matter experts , their use of the Coursera platform is often limited to producing and distributing learning content . In the process , they reach out to thousands of learners around the world . This is incredibly impactful and gratifying in its own way for both professors and learners . However , we wanted to create a second - order effect that goes beyond courses . Our idea was to create a web destination that houses all the professors on our platform , who are searchable by their expertise area , and a way for media to connect with them for their stories . We have these amazing thought leaders on the platform , and Coursera often receives media requests to connect with these experts , on an average about 10 a month . We now wanted to create an easy destination and an automated workflow that gets reporters connected to experts . Selection : I found tools proposed in the Learning launch a perfect model to apply . There are a number of reasons for that : ● Idea validation​ - To ensure professors and university partners feel excited about participating in the launch , we had to first interview many of them to gauge their pulse . On the other hand , we also had to talk to various reporters across the world to understand if they would genuinely appreciate a platform that can help them connect to expert voices for stories they are working on daily basis . ● Specific Person - ​Two specific personas this idea was meant to serve . One is the professor who would be interested in sharing their knowledge with the world and growing their school ’s brand . The second is the everyday reporter who is often on a deadline , running around looking for renowned experts to provide credible quotes for his / her story . ● Has a specific need ​- Its not easy for media to navigate through a university system to connect with professors . Yes , there are certain savvy professors who are accessible , but the large majority remain inaccessible . In order to meet the demand , we need a system that scales to many professors , easily searchable , and has built - in requests flow . This may have limited appeal in the US where reporters are well - connected with academic , but imagine a reporter in India wanting to connect with a Stanford professor on machine learning for a story on biases in machine learning systems . Or a reporter in Argentina wanting to connect with Rosanna Gonzalez of University of Virginia on a story she is working on design thinking principles . ● How idea meets the need - ​We created a a website that is accessible worldwide . It has indexed 300 professors to start with ( from a base of 6,000 ) since we are want to learn and optimize . We tagged them with their expertise areas and made it searchable . We also embedded a form through which reporters can submit their requests for connection . The backend is where the fun starts . Coursera team filters out the requests and sends it to the professor and university marketing team , which in turn respond to the reporter . When a reporter is searching for experts , the website shows 3 - 4 options so if one professor is busy or unresponsive , the reporter can reach out to others . ● Why our solution is better than other alternatives - ​Most alternatives out there are run as speaker bureaus who offer a limited choice of experts with a varying degree of expert reputation . They also charge a fee for the service -- one of reasons why media mostly avoids using them . Our solution is totally free , screens for highest quality experts from some of the best schools in the world . These are often authority figures in their domains . Insights : There are a couple of important insights we discovered while applying the tool . ● It was quite important that we do n't try and boil the ocean by onboarding all 6,000 instructors on our platform . It would have been time - consuming and complex . Instead , we prioritized the list to 300 top instructors based on a scorecard we developed for the highest probability of demand and success . We also wanted to ensure that instructors we are including in the first round are not only well - known but also enthusiastic about participating in the Expert network . ● We understood in the hypothesis validation phase that for attention - deficit reporters the recall of Expert network will start fading after a few weeks of launch . We had to find a way to keep it top of mind . That is when we adjusted the website architecture to go beyond a searchable index to also start being a site where professors are commenting on issues of the day . The site has 3 - 5 mins videos , audio interviews , podcasts with professors which constantly gets updated with new short - form content . We also push this out to reporters on a weekly basis . This gives story ideas to reporters , keeps the site top of mind , and showcases the quality of professors on the site . What I might do differently next time : ● I underestimated the technical challenges of creating a website that draws on data from different data warehouses . Next time , I ’d have a data engineer on the project from the start . ● I also discovered that a lot of skills originally tagged to professors in our existing data systems are not broad enough or simply too technical that a reporter may not understand them . We had to rewrite many such skills tags to make it comprehensible for media . Again , it is something that we underestimated in terms of efforts initially . But glad that we only did the learning launch with 300 , as that allowed us to create a system that we can now roll - out to thousands in due course . ### Output:

11916

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection My sister has recently decided to set up her new business enterprise in South India , which is an online store for retail and whole sale marketing of a wide range of goods . She wished to market goods ranging from clothes to carpets to food items and house - hold items and decors and her enterprise takes orders online to post it to the customers . The challenges were multiple ; i ) there were diverse goods i.e , products and was initially confused what to focus upon or project in her online website ii ) unaware of customer ’s choice or demand of a product iii ) further as soon as a query on a need of the product was floated by her enterprise , there were too many producers / manufacturers who contacted with varying prices and was unable to choose which producer / manufacturer to go with . We decided to find out solutions for the above problems by adopting a tool , ‘ mind mapping ’ . Mind mapping is looking for patterns and insights in a large quantity of data you collected during your exploration of what is the current demand of choice of customers . Through mind mapping , we extract meaning from data in a way that lets patterns and insights emerge . The goal is to identify a specific pattern from the choice of customers and subsequently find out the demand and criteria for selection and marketing of goods for my sister ’s enterprise . Application To identify a pattern and insight in the consumer ’s choice of products , which is nothing but , exercising the tool of mind mapping , we set out a task wherein we wrote a short description and picture of around 26 goods . Some of the goods were similar , except the source . We rolled out the pictures and description via social media / online to friends , apartment families and all known acquaintances . We requested them to rank , comment and add an emoji ( emotional aspect ) to the goods . We also asked them to capture their first feel on seeing the picture of the goods and to state candidly if they had read the complete description . An open call out were drawn blank across the goods for the friends to capture anything over there . We floated and set a time to come back with responses . After the responses were received , we decided to print and put it across the table . We printed all the responses attached to goods and laid out to look for a common pattern among the responses . The emojis provided us a lot of insight and could interpret people ’s feeling and choice for a particular product . Insight We could see a commonness in the collection of responses . House - hold food items ( healthy snacks ) and handcrafted products secured high rank . Products with multiple usage ranked next . Further , among the products , eco - friendly products were tagged with smiley emoji . Simple and non - fanciful descriptions were read fully . Lengthy descriptions were also read if the elaboration were on the health and use of the products . Another important insight was among identical products , source / geographical origin of the product , specifically from rural small microenterprise farms emerged out as the first choice of the people . People were willing to get back to the roots ( from comments ) . We applied this insight as our criteria for the selection of products and producers . The enterprise now has fixed the option of handmade , healthy , eco - friendly products as their main focus . In case of multiple producers , a particular producer was chosen based on the geographical origin and micro- rural farms . Every description was made realistic with no exaggerated promise or words . After usage , or re - use of the containers of the products were also taken care of . Mind mapping gave an important insight , that people across sectors , respect health and environment , also their time . The start - up enterprise of my sister now placed this as it ’s criteria viz . , respect for health and environment . And another criteria being products that would cause up - liftment of rural society . Based on these criteria , the goods and producers / manufacturers were chosen . Approach Although the above application would appear as a simple market survey , and a learned entrepreneur would venture to do it , however learning the design thinking course clearly provided a structure in terms of ‘ mind - mapping ’ and the need to specifically look for patterns and outliers . Additionally , I passed on an important aspect of the course to my sister , which is non - restriction of people ’s responses to a specific customized built - in default options ! Instead , suggested to use something ( like a visualization tool ) that would allow the people to capture openly and candidly their thoughts , which in turn made her to draw an open balloon carve out across the goods . The next approach we would like to adopt is learning launch . We wanted to float the products fitting into the criteria that emerged from the mind - mapping experiment and watch for a response in real world online market .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection My sister has recently decided to set up her new business enterprise in South India , which is an online store for retail and whole sale marketing of a wide range of goods . She wished to market goods ranging from clothes to carpets to food items and house - hold items and decors and her enterprise takes orders online to post it to the customers . The challenges were multiple ; i ) there were diverse goods i.e , products and was initially confused what to focus upon or project in her online website ii ) unaware of customer ’s choice or demand of a product iii ) further as soon as a query on a need of the product was floated by her enterprise , there were too many producers / manufacturers who contacted with varying prices and was unable to choose which producer / manufacturer to go with . We decided to find out solutions for the above problems by adopting a tool , ‘ mind mapping ’ . Mind mapping is looking for patterns and insights in a large quantity of data you collected during your exploration of what is the current demand of choice of customers . Through mind mapping , we extract meaning from data in a way that lets patterns and insights emerge . The goal is to identify a specific pattern from the choice of customers and subsequently find out the demand and criteria for selection and marketing of goods for my sister ’s enterprise . Application To identify a pattern and insight in the consumer ’s choice of products , which is nothing but , exercising the tool of mind mapping , we set out a task wherein we wrote a short description and picture of around 26 goods . Some of the goods were similar , except the source . We rolled out the pictures and description via social media / online to friends , apartment families and all known acquaintances . We requested them to rank , comment and add an emoji ( emotional aspect ) to the goods . We also asked them to capture their first feel on seeing the picture of the goods and to state candidly if they had read the complete description . An open call out were drawn blank across the goods for the friends to capture anything over there . We floated and set a time to come back with responses . After the responses were received , we decided to print and put it across the table . We printed all the responses attached to goods and laid out to look for a common pattern among the responses . The emojis provided us a lot of insight and could interpret people ’s feeling and choice for a particular product . Insight We could see a commonness in the collection of responses . House - hold food items ( healthy snacks ) and handcrafted products secured high rank . Products with multiple usage ranked next . Further , among the products , eco - friendly products were tagged with smiley emoji . Simple and non - fanciful descriptions were read fully . Lengthy descriptions were also read if the elaboration were on the health and use of the products . Another important insight was among identical products , source / geographical origin of the product , specifically from rural small microenterprise farms emerged out as the first choice of the people . People were willing to get back to the roots ( from comments ) . We applied this insight as our criteria for the selection of products and producers . The enterprise now has fixed the option of handmade , healthy , eco - friendly products as their main focus . In case of multiple producers , a particular producer was chosen based on the geographical origin and micro- rural farms . Every description was made realistic with no exaggerated promise or words . After usage , or re - use of the containers of the products were also taken care of . Mind mapping gave an important insight , that people across sectors , respect health and environment , also their time . The start - up enterprise of my sister now placed this as it ’s criteria viz . , respect for health and environment . And another criteria being products that would cause up - liftment of rural society . Based on these criteria , the goods and producers / manufacturers were chosen . Approach Although the above application would appear as a simple market survey , and a learned entrepreneur would venture to do it , however learning the design thinking course clearly provided a structure in terms of ‘ mind - mapping ’ and the need to specifically look for patterns and outliers . Additionally , I passed on an important aspect of the course to my sister , which is non - restriction of people ’s responses to a specific customized built - in default options ! Instead , suggested to use something ( like a visualization tool ) that would allow the people to capture openly and candidly their thoughts , which in turn made her to draw an open balloon carve out across the goods . The next approach we would like to adopt is learning launch . We wanted to float the products fitting into the criteria that emerged from the mind - mapping experiment and watch for a response in real world online market . ### Output:

21109

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection Challenge I ’m currently studying my last year of Industrial Engineering and in this semester , I had to develop a product that was innovative in the market . We needed to create a product that had an impact in the environment as well as be able to contribute in the society in the technical , economical , legal , financial and sustainable aspects . We were 5 students ( all industrial engineering ’s ) that needed to develop this idea . In order to achieve this , we got together to do brainstorming . We had a month to create a product that was already in the market with an innovation or create something that was new from scratch . At the end my team and I needed to present the project feasibility with a prototype and had approximately 4 months to develop the idea and do all the testing and prototypes with no money and just 5 regular students that their major was not focused on designing products . Selection We used 2 tools for this project . First , we used the visualization tool after deciding what was the thing that we wanted to innovate . We did n’t know at the begging what was the new thing that we wanted to ad or the thing that we wanted to improve so after hearing all our ideas we decided to create a can that had upper and lower rigs with assembly thread so there was not necessary the use of the six pack plastic . The second one was the Launching experience . We knew what we wanted to do but it was just an idea so we needed to know if it was going to work in a long term and if the customers would use it with no complains . As in the video of What comes next ? Says , we needed to figure key assumptions and design a test for this ones to confirm the data or just quit our idea . Application After doing a lot of brainstorming , we created a design in the computer using solid works in order to know all the measurements that we needed to start the prototype . With this we were able to develop the best idea and verify that everything was as we imagined it and that it worked in the correct way . Then we figure out some assumptions about the customer , some of them that they will be happy to help the environment , they will carry out the cans easier among others . But for this we talk to a group of people that bought between 5 - 10 cans ( soda , beer or anything related ) in a week . We discovered relevant data such as that sometimes the plastic breaks easily and for little kids is dangerous , as well as it contaminates the environment . After talking to this group , we made a cheap prototype . We invite our friends to a party , and we told them to carry out 6 cans , with our prototype they just needed to screw the cans in a row and took them to wherever they wanted to . They were amazed by this new improvement and they were having a good time . The trash decreased slightly and there were no six - pack plastic that could damage animals . Insight We discovered that most of the people do not know the impact that this six - pack plastics have in the environment and that this could be very dangerous for many animals . In addition , people had and amazing time with this row of cans and were able to play a simulation of swords , feeling like they were kids again . As the creators , we realized all the work done behind a product . We never knew how hard is to create a new product or to make an improvement in an existing one . Our field is more focused on making more with less with great quality so we were very happy with the results and with the idea that we did an amazing job and that if there ’s something that you want to do , you can do it working hard . Approach A tool that would helped with our investigation could be the journey map because with this we would know more detailed the experience that the customer had . In addition , I think that we need to do more insights and further investigate everything the customer feels and experiences as this was just a small test . This was just the development of and idea but if we were going to launch it I think we need to be very detailed and research more .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection Challenge I ’m currently studying my last year of Industrial Engineering and in this semester , I had to develop a product that was innovative in the market . We needed to create a product that had an impact in the environment as well as be able to contribute in the society in the technical , economical , legal , financial and sustainable aspects . We were 5 students ( all industrial engineering ’s ) that needed to develop this idea . In order to achieve this , we got together to do brainstorming . We had a month to create a product that was already in the market with an innovation or create something that was new from scratch . At the end my team and I needed to present the project feasibility with a prototype and had approximately 4 months to develop the idea and do all the testing and prototypes with no money and just 5 regular students that their major was not focused on designing products . Selection We used 2 tools for this project . First , we used the visualization tool after deciding what was the thing that we wanted to innovate . We did n’t know at the begging what was the new thing that we wanted to ad or the thing that we wanted to improve so after hearing all our ideas we decided to create a can that had upper and lower rigs with assembly thread so there was not necessary the use of the six pack plastic . The second one was the Launching experience . We knew what we wanted to do but it was just an idea so we needed to know if it was going to work in a long term and if the customers would use it with no complains . As in the video of What comes next ? Says , we needed to figure key assumptions and design a test for this ones to confirm the data or just quit our idea . Application After doing a lot of brainstorming , we created a design in the computer using solid works in order to know all the measurements that we needed to start the prototype . With this we were able to develop the best idea and verify that everything was as we imagined it and that it worked in the correct way . Then we figure out some assumptions about the customer , some of them that they will be happy to help the environment , they will carry out the cans easier among others . But for this we talk to a group of people that bought between 5 - 10 cans ( soda , beer or anything related ) in a week . We discovered relevant data such as that sometimes the plastic breaks easily and for little kids is dangerous , as well as it contaminates the environment . After talking to this group , we made a cheap prototype . We invite our friends to a party , and we told them to carry out 6 cans , with our prototype they just needed to screw the cans in a row and took them to wherever they wanted to . They were amazed by this new improvement and they were having a good time . The trash decreased slightly and there were no six - pack plastic that could damage animals . Insight We discovered that most of the people do not know the impact that this six - pack plastics have in the environment and that this could be very dangerous for many animals . In addition , people had and amazing time with this row of cans and were able to play a simulation of swords , feeling like they were kids again . As the creators , we realized all the work done behind a product . We never knew how hard is to create a new product or to make an improvement in an existing one . Our field is more focused on making more with less with great quality so we were very happy with the results and with the idea that we did an amazing job and that if there ’s something that you want to do , you can do it working hard . Approach A tool that would helped with our investigation could be the journey map because with this we would know more detailed the experience that the customer had . In addition , I think that we need to do more insights and further investigate everything the customer feels and experiences as this was just a small test . This was just the development of and idea but if we were going to launch it I think we need to be very detailed and research more . ### Output:

12126

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

NEW TICKETING TOOL - LEARNING LAUNCH CHALLENGE I worked in an organization where I belonged to a department which was responsible for monitoring and maintaining the servers of the organization and also working with clients who were also part of the organization but were located in abroad and resolving their issues . The clients used to raise a ticket for those issues . Once it so happened that a particular client had raised an issue a week ago and it got missed out due to the not so efficient ticketing tool which we used and the client got frustrated and hence reached out to the head of our department directly . So our team and head had a discussion and came out with various ideas to solve the problem . We wanted to implement a temporary solution immediately to satisfy the unhappy client and also a permanent solution to avoid such a situation in the future . So for the temporary solution , we immediately assigned a dedicated person who coordinated with the client and completed the work but we worked on the long term solutions . SELECTION Our team generated a lot of ideas regarding either to improve the existing tool or to go for a new tool and finally after a lot of discussions we wanted to try the new tool since the new tool had many features like filtering the tickets using date , notification to official mail whenever a ticket is raised and also when it is resolved and also we can add extra features through additional programming so we selected learning launch tool to try this tool to solve our problem . APPLICATION In the first phase of learning , launch , we tried the first idea wherein we adopted and tested a new platform ticketing tool called service now and got trained in that and tried working on it by installing it in one of our systems . Feedback of the new tool using survey was collected from the members of the team and also from the clients . From the survey , it was decided to conduct more training on the new platform to make our team comfortable in the new platform before implementing it officially . In the next phase of learning launch , we tried the second idea wherein we asked the clients to allocate severity to the tickets raised by them so that the most important and urgent ones get immediate attention . Also , we integrated this feature into the service now platform . The demo of this went really well and on getting feedback from clients they felt this one very useful and they also suggested some more improvements on it which we planned to implement in near future . INSIGHT The learning launch tool helped us to solve the problem of tickets getting unnoticed and also lead us to adopt a new platform because of which the ticketing process also become clear and easy to use for both our team members and clients . But initially our team and team head were apprehensive to move to a new platform almost immediately and hence the change to the new platform was gradual and steady ; so that the sudden new change does n't create any chaos . APPROACH According to my opinion for this problem , the storytelling tool might also have been useful and less time consuming if someone who had already experienced such a situation would have given these ideas instead of the idea generation process .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: NEW TICKETING TOOL - LEARNING LAUNCH CHALLENGE I worked in an organization where I belonged to a department which was responsible for monitoring and maintaining the servers of the organization and also working with clients who were also part of the organization but were located in abroad and resolving their issues . The clients used to raise a ticket for those issues . Once it so happened that a particular client had raised an issue a week ago and it got missed out due to the not so efficient ticketing tool which we used and the client got frustrated and hence reached out to the head of our department directly . So our team and head had a discussion and came out with various ideas to solve the problem . We wanted to implement a temporary solution immediately to satisfy the unhappy client and also a permanent solution to avoid such a situation in the future . So for the temporary solution , we immediately assigned a dedicated person who coordinated with the client and completed the work but we worked on the long term solutions . SELECTION Our team generated a lot of ideas regarding either to improve the existing tool or to go for a new tool and finally after a lot of discussions we wanted to try the new tool since the new tool had many features like filtering the tickets using date , notification to official mail whenever a ticket is raised and also when it is resolved and also we can add extra features through additional programming so we selected learning launch tool to try this tool to solve our problem . APPLICATION In the first phase of learning , launch , we tried the first idea wherein we adopted and tested a new platform ticketing tool called service now and got trained in that and tried working on it by installing it in one of our systems . Feedback of the new tool using survey was collected from the members of the team and also from the clients . From the survey , it was decided to conduct more training on the new platform to make our team comfortable in the new platform before implementing it officially . In the next phase of learning launch , we tried the second idea wherein we asked the clients to allocate severity to the tickets raised by them so that the most important and urgent ones get immediate attention . Also , we integrated this feature into the service now platform . The demo of this went really well and on getting feedback from clients they felt this one very useful and they also suggested some more improvements on it which we planned to implement in near future . INSIGHT The learning launch tool helped us to solve the problem of tickets getting unnoticed and also lead us to adopt a new platform because of which the ticketing process also become clear and easy to use for both our team members and clients . But initially our team and team head were apprehensive to move to a new platform almost immediately and hence the change to the new platform was gradual and steady ; so that the sudden new change does n't create any chaos . APPROACH According to my opinion for this problem , the storytelling tool might also have been useful and less time consuming if someone who had already experienced such a situation would have given these ideas instead of the idea generation process . ### Output:

19629

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Mind Mapping Challenge & Selection I am a member of marketing department of the company which includes several offline flower shops . And we had been dissatisfied with the number of sales so we had faced a challenge to increase that number . At first our team members decided just to expand the selection of flowers . Well , it was an obvious decision , but we doubted that this measure would help us to handle our challenge . So we decided to go deeper and to examine broad picture . So I chose to use Mind Mapping to handle our challenge . I expected that it could help us to find some insights and come up with extraordinary measures which would be useful and demanded by our customers . Application I decided to start the proses by studying the needs and pains of our customers . To do so I decided to conduct a survey . I chose the method of in - depth interviews , because it was mentioned in the video lecture that it is the best method for deep understanding of customers ’ pains and needs . So I decided to conduct 10 in - depth interviews with customers of different gender and age and ask them what difficulties do they face when buying flowers how they plan and conduct the purchase and what additional services would be useful for them . So I asked the sellers to arrange the interviews and talked to the customers myself . After that , I analyzed the resulting information and made five typical portraits of our customer ( personas ) . As we were taught at the video lecture , I wrote down pains ad needs of each persona . After that I invited my team members for a workshop . I printed out and hung around the room materials with a description of each persona . I gave each team member some stickers and I asked them to write down any learning that he or she believed should inform new ideas . Then I divided team members in two groups – 4 persons in each , and asked them to share their ideas , and form some clusters of those ideas . Then we chose the best of those ideas and discussed them . Insight & Approach After all that work we realized that a lot our customers faced the problem of lack of time , and had a need to order flowers easily and quickly , without visiting the shop . Also we found out that while looking for flowers , some of our customers also are looking for other small presents to give with the flowers . So we came up with an idea of mobile application , which can help our customers to order flowers fast and easy from any place they are in , without having to visit the shop . And also we decided to add to our shops some products , which our customers can by as the additional gifts , for example candy and toys . I am happy with the results . What I have learned from conducting this exercise is that Mind Mapping is really useful for seeing the bigger picture , deeper understanding of our customers and finding unusual ways of helping them and providing better services . Now we are thinking of discussing the concept of mobile application with our customers to find out whether they want it or not , and how we can improve it . But also I have learned , that the main part of making Mind Mapping process is discussing in groups and sharing the ideas . So the next time I use this tool , I will give my team members more time to work in small groups before starting general discussion of the ideas .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Mind Mapping Challenge & Selection I am a member of marketing department of the company which includes several offline flower shops . And we had been dissatisfied with the number of sales so we had faced a challenge to increase that number . At first our team members decided just to expand the selection of flowers . Well , it was an obvious decision , but we doubted that this measure would help us to handle our challenge . So we decided to go deeper and to examine broad picture . So I chose to use Mind Mapping to handle our challenge . I expected that it could help us to find some insights and come up with extraordinary measures which would be useful and demanded by our customers . Application I decided to start the proses by studying the needs and pains of our customers . To do so I decided to conduct a survey . I chose the method of in - depth interviews , because it was mentioned in the video lecture that it is the best method for deep understanding of customers ’ pains and needs . So I decided to conduct 10 in - depth interviews with customers of different gender and age and ask them what difficulties do they face when buying flowers how they plan and conduct the purchase and what additional services would be useful for them . So I asked the sellers to arrange the interviews and talked to the customers myself . After that , I analyzed the resulting information and made five typical portraits of our customer ( personas ) . As we were taught at the video lecture , I wrote down pains ad needs of each persona . After that I invited my team members for a workshop . I printed out and hung around the room materials with a description of each persona . I gave each team member some stickers and I asked them to write down any learning that he or she believed should inform new ideas . Then I divided team members in two groups – 4 persons in each , and asked them to share their ideas , and form some clusters of those ideas . Then we chose the best of those ideas and discussed them . Insight & Approach After all that work we realized that a lot our customers faced the problem of lack of time , and had a need to order flowers easily and quickly , without visiting the shop . Also we found out that while looking for flowers , some of our customers also are looking for other small presents to give with the flowers . So we came up with an idea of mobile application , which can help our customers to order flowers fast and easy from any place they are in , without having to visit the shop . And also we decided to add to our shops some products , which our customers can by as the additional gifts , for example candy and toys . I am happy with the results . What I have learned from conducting this exercise is that Mind Mapping is really useful for seeing the bigger picture , deeper understanding of our customers and finding unusual ways of helping them and providing better services . Now we are thinking of discussing the concept of mobile application with our customers to find out whether they want it or not , and how we can improve it . But also I have learned , that the main part of making Mind Mapping process is discussing in groups and sharing the ideas . So the next time I use this tool , I will give my team members more time to work in small groups before starting general discussion of the ideas . ### Output:

15307

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Mind Mapping Challenge & Selection Last year , my school brought us to Philippines , Antipolo to do a research on how to further improve the livelihood of the people in Calawis . In Calawis , many people value the tradition of basket weaving as they have been doing it for generations and it is their source of income . Through this project , we were task to improve the livelihood of the people in Calawis by increasing the production and efficiency of basket weaving so that the villagers are able to weave more basket in a day and earn more income for their family . In this project , my group and I used Mind Mapping tool a lot as this tool helps us to look for patterns and insight in a large quantity of data that we collected during our interviews and research about the villagers . It also acts as an engaging alternative to share with our group members the details that we came across while interviewing the villager . As it is more visual and creative , it helps many of us to understand quickly and come out with ideas . Application Upon reaching the village , we went over there to experience the life of the villagers and find out the problems that they faced while weaving the basket . We went to many villagers in Calawis to gather the information in groups before we started it by gathering information that we had and jot it down on post it notes . With all the post it notes that we have , we place it in different category of the mind map . This was the mind map that we gathered . For example , the category varies from “ Problems faced by Villagers when weaving basket ” , “ How many basket do they weave a day ” , “ How much do they earn per basket ” and “ How long do they take to weave a basket ” . We place the mind map on the wall and from there we started to analyze as a group what are the main problems of the villagers from all the information that we have gathered . After that we came out with a persona and project statement which we used to lead us to our ideations for the villagers . Mind mapping was very effective as it helps to break down the information and let us rearrange the data by category . From there , we were able to find out what are the problems so that we can create a product that benefits the villagers and achieve our aim , to improve the livelihood of the villagers . Insight & Approach I have learned that in this project , mind map has acts as a very useful , creative and engaging tool to gather feedbacks from everyone as well as having a deeper understanding of the problems that the villagers are facing and what we can do to solve it . I feel that the biggest takeaway from this project is the shared insights that different groups have found out and it enhance our learning , which helps us to define their problem with basket weaving . It also helps us to know what we can do with the information and provide a solution to the problem .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Mind Mapping Challenge & Selection Last year , my school brought us to Philippines , Antipolo to do a research on how to further improve the livelihood of the people in Calawis . In Calawis , many people value the tradition of basket weaving as they have been doing it for generations and it is their source of income . Through this project , we were task to improve the livelihood of the people in Calawis by increasing the production and efficiency of basket weaving so that the villagers are able to weave more basket in a day and earn more income for their family . In this project , my group and I used Mind Mapping tool a lot as this tool helps us to look for patterns and insight in a large quantity of data that we collected during our interviews and research about the villagers . It also acts as an engaging alternative to share with our group members the details that we came across while interviewing the villager . As it is more visual and creative , it helps many of us to understand quickly and come out with ideas . Application Upon reaching the village , we went over there to experience the life of the villagers and find out the problems that they faced while weaving the basket . We went to many villagers in Calawis to gather the information in groups before we started it by gathering information that we had and jot it down on post it notes . With all the post it notes that we have , we place it in different category of the mind map . This was the mind map that we gathered . For example , the category varies from “ Problems faced by Villagers when weaving basket ” , “ How many basket do they weave a day ” , “ How much do they earn per basket ” and “ How long do they take to weave a basket ” . We place the mind map on the wall and from there we started to analyze as a group what are the main problems of the villagers from all the information that we have gathered . After that we came out with a persona and project statement which we used to lead us to our ideations for the villagers . Mind mapping was very effective as it helps to break down the information and let us rearrange the data by category . From there , we were able to find out what are the problems so that we can create a product that benefits the villagers and achieve our aim , to improve the livelihood of the villagers . Insight & Approach I have learned that in this project , mind map has acts as a very useful , creative and engaging tool to gather feedbacks from everyone as well as having a deeper understanding of the problems that the villagers are facing and what we can do to solve it . I feel that the biggest takeaway from this project is the shared insights that different groups have found out and it enhance our learning , which helps us to define their problem with basket weaving . It also helps us to know what we can do with the information and provide a solution to the problem . ### Output:

17371

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind Mapping ( Module 3 ) Challenge & Selection The first tool I used was the tool of mind mapping and visual thinking . To understand a problem concerning many stakeholders within a given sector . This was done to explore , identify and redefine the problem areas and its solutions . Mind mapping is a tool I use often with students , who are at undergraduate and post graduate studies who apply design and technology to solve their problems in day to day assignments . Mind mapping has been used here to map out all the elements related to the customer . This was done so that I can find relationships between the different elements on the mind maps including problems and possible solutions . Application I started the process by putting the main topic of discussion in the center of the paper . As the discussions with many stakeholders started to initiate , we started to add elements to the mind map . This helped us to keep tract on the ideas which has been discussed . If the ideas repeated , we gave them priority . The application was to find an ideal customer in each set of situations . We started discussion of customer behaviors and their daily activities which we placed a photograph of a board as a part of mind map . Then we started adding connections which were not very apparent at the start but started to revel itself once the mind map has been create . Insight & Approach I learned a lot from conducting this activity with several stakeholders including our team . The photographs were used to enhance the visual thinking and visualization so that we know and understand the customer behavior . The written and drawn maps were unbelievably valuable as it was quick and in the form of discussions they came out in a brilliant way . The very first step ( what is ) was to identify facts , elements , and problems . Once we had established the problems then we started using the design research ( What if ) to Analyse the customers problems to propose solutions . Then we planned a small prototype test implement in one the retails in the commercial capital . Conclusion Design thinking can be applied to any level of problems be it a system , service , or a product . It can bring out the deeper issues which a mere data can not solve . Many managers are not willing to invest on design thinking as at the start design thinking tends to be ambiguous . But none the less the results which come are incredibly accurate . The solutions are very human centered which is the right way to solve problems . What Is , What if , What wows and what works approach has revealed a lot to me . Will look forward to use this amazing process and its tools in near future .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind Mapping ( Module 3 ) Challenge & Selection The first tool I used was the tool of mind mapping and visual thinking . To understand a problem concerning many stakeholders within a given sector . This was done to explore , identify and redefine the problem areas and its solutions . Mind mapping is a tool I use often with students , who are at undergraduate and post graduate studies who apply design and technology to solve their problems in day to day assignments . Mind mapping has been used here to map out all the elements related to the customer . This was done so that I can find relationships between the different elements on the mind maps including problems and possible solutions . Application I started the process by putting the main topic of discussion in the center of the paper . As the discussions with many stakeholders started to initiate , we started to add elements to the mind map . This helped us to keep tract on the ideas which has been discussed . If the ideas repeated , we gave them priority . The application was to find an ideal customer in each set of situations . We started discussion of customer behaviors and their daily activities which we placed a photograph of a board as a part of mind map . Then we started adding connections which were not very apparent at the start but started to revel itself once the mind map has been create . Insight & Approach I learned a lot from conducting this activity with several stakeholders including our team . The photographs were used to enhance the visual thinking and visualization so that we know and understand the customer behavior . The written and drawn maps were unbelievably valuable as it was quick and in the form of discussions they came out in a brilliant way . The very first step ( what is ) was to identify facts , elements , and problems . Once we had established the problems then we started using the design research ( What if ) to Analyse the customers problems to propose solutions . Then we planned a small prototype test implement in one the retails in the commercial capital . Conclusion Design thinking can be applied to any level of problems be it a system , service , or a product . It can bring out the deeper issues which a mere data can not solve . Many managers are not willing to invest on design thinking as at the start design thinking tends to be ambiguous . But none the less the results which come are incredibly accurate . The solutions are very human centered which is the right way to solve problems . What Is , What if , What wows and what works approach has revealed a lot to me . Will look forward to use this amazing process and its tools in near future . ### Output:

21372

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

VISUALIZATION CHALLENGES AND SELECTION : Visualization is a perfect tool for daily use activities as well as the plans and execution of those plans are done . It is a main component in the way that one communicates or deal with problems with an ease more than just a logic . It actually unlocks a different path / part of our brain . It helps in knowing the actual problem and also helps in engaging the art to shape out of it . Visualization also helps us to in thinking non - verbal ways and attains our brain and lets out the creativity hidden . Also , we can tell it is the greatest tool in the whole process . Visualization balances in many aspects like thinking , listening , also in drawing . The input(listening ) and processing ( thinking ) lets output ( drawing ) . These all three can solve the complexity and leads to better creativity and possibilities . By visualization we can create a picture in our brain and it ’s a good tool that everyone should cultivate into them which takes us beyond language or words alone . APPLICATION : Visualization is all about using images , not drawings also about visual thinking . Rather than explanation your ideas by words every time it is good to picture something into the brains . When it comes to concept understanding or let ’s say concept development visualization is the expert tool , it means one is creating the pictures that does n’t exist . INSIGHT AND APPROACH : The absolute beauty of visualization is that it can be simplified into pictures . The more and more one start using pictures also more usage of diagrams while speaking or creating a image for people of your thoughts . It ’s a positive power that one gets attracted to its skill after using it . At first it may be disturbing but one will be very thankful after they being used to it and becomes their habit .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: VISUALIZATION CHALLENGES AND SELECTION : Visualization is a perfect tool for daily use activities as well as the plans and execution of those plans are done . It is a main component in the way that one communicates or deal with problems with an ease more than just a logic . It actually unlocks a different path / part of our brain . It helps in knowing the actual problem and also helps in engaging the art to shape out of it . Visualization also helps us to in thinking non - verbal ways and attains our brain and lets out the creativity hidden . Also , we can tell it is the greatest tool in the whole process . Visualization balances in many aspects like thinking , listening , also in drawing . The input(listening ) and processing ( thinking ) lets output ( drawing ) . These all three can solve the complexity and leads to better creativity and possibilities . By visualization we can create a picture in our brain and it ’s a good tool that everyone should cultivate into them which takes us beyond language or words alone . APPLICATION : Visualization is all about using images , not drawings also about visual thinking . Rather than explanation your ideas by words every time it is good to picture something into the brains . When it comes to concept understanding or let ’s say concept development visualization is the expert tool , it means one is creating the pictures that does n’t exist . INSIGHT AND APPROACH : The absolute beauty of visualization is that it can be simplified into pictures . The more and more one start using pictures also more usage of diagrams while speaking or creating a image for people of your thoughts . It ’s a positive power that one gets attracted to its skill after using it . At first it may be disturbing but one will be very thankful after they being used to it and becomes their habit . ### Output:

12580

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection about Visualization Challenge Since one year I ’m conducting IT initiatives dedicated to the company introduction of new and emerging technologies , and this means sometimes - also in this specific case - the parallel usage of the newest thinking and reasoning tools . The initiative of which I ’m talking in this reflection is the creation of the first chatbot of the company . It was a totally new artificial intelligence , communicating via chat and dedicated to the IT helpdesk functionalities provision for the white collars . The chatbot needs to be able to interact as a human helpdesk operator and it must know how to help its users by solving all the user ’s problems that we included into the initiative perimeter . Regarding this las point , and talking before with some company managers , I discovered that it was n’t clear what will be the good way to manage any kind of support request . For example , regarding the same support request , not all the helpdesk operators follow the same resolution flow - the same sequence of steps - or interact with the same third - party IT systems . Additionally , no updated and shared agreed documentation about the resolution flows was present . This was for me a very big problem that had to be solved because , into the chatbot , it must be implemented only one clear and precise resolution flow for any different support request . How to detect these was my challenge . Selection In order to put in communication all the involved stakeholders - managers and operators - and detect , in single dedicated meetings , for the first time in the company , a shared and agreed resolution flow for any support request , I decided to make use of the Visualization tool . Starting from a prepared or blank sheet , this tool lets anyone to reflect and describe easily , with different type of structured or unstructured drawings and symbols , their personal idea of a concept , a process , a product and more . I selected this tool because it was the only one - as I know - that gave me possibility to obtain at the same time two important objectives : ( 1 ) capture and centralize the knowledge actually decomposed into different company roles and people , ( 2 ) reasoning immediately on these information and obtaining a common understanding and agreement . Only after this activity conclusion I could be able to move forward on prototyping the chatbot resolution flows . Application Every meeting was dedicated to only one of the five support requests selected , and this information was well - known in advance to every participant . During the meeting preparation , I decided to create a semi- prepared sheet for any participant , with the aim to remove from anyone the blank sheet fear and speed - up the activity . In every sheet I drew some basic elements that must be present like : the explicit support request coming from the user ( the starting flow of the process ) , the helpdesk operator ( placed at the centre of the sheet ) and the most used third - party IT systems ( placed in different points of the sheet ) . The request to anyone was clear : draw the resolution flow adopted by the helpdesk operator for the single support request . I gave them 20 minutes and I also remembered them that they can draw and add everything they want into the sheet . In every meeting , after the drawing phase completion , I collected the participants ’ sheets and I started in a random order to read every drawn flow , asking clarifications to the drawer and to all the participants . In parallel , after each clarification and agreement , I started to draw step by step - with subsequent improvements and adjustments - the “ final ” resolution flow for each of the five support requests . Insight During the second phase of the first meeting , the one dedicated to the “ final ” resolution flow construction , probably I had the most important insight . I understood clearly the unique advantage of the co - creation , the advantage of involving from the beginning stakeholders coming from different company levels and with different responsibilities and point of views . These intrinsic diversities revealed many doubts , constraints and difficulties that were present also in simple and - in theory - linear operative tasks . My second insight , even very important , was the autonomous thinking and drawing before the phase mentioned above . If I imagine reaching the same result by starting to talk and discuss all together without a previous personal work and clarification , probably my activity would fail . The lesson learned is to let each one to reflect and reason alone before talking , if you do n’t want to discuss for all day . Approach During a couple of the five meetings , it would be difficult to find a commonly agreed support request resolution flow because of some company rules free interpretations or missing information , known to non- invited participants . In these cases , a better definition of the participants ’ list and , in general , a better basic knowledge about the resolution flows could be useful and could provide a significant speed - up on the reasoning phase . I confirm the positive usage of the Visualization tool , but I warmly suggest to work hard in the preparation phase , trying to think about everything you need before running it .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection about Visualization Challenge Since one year I ’m conducting IT initiatives dedicated to the company introduction of new and emerging technologies , and this means sometimes - also in this specific case - the parallel usage of the newest thinking and reasoning tools . The initiative of which I ’m talking in this reflection is the creation of the first chatbot of the company . It was a totally new artificial intelligence , communicating via chat and dedicated to the IT helpdesk functionalities provision for the white collars . The chatbot needs to be able to interact as a human helpdesk operator and it must know how to help its users by solving all the user ’s problems that we included into the initiative perimeter . Regarding this las point , and talking before with some company managers , I discovered that it was n’t clear what will be the good way to manage any kind of support request . For example , regarding the same support request , not all the helpdesk operators follow the same resolution flow - the same sequence of steps - or interact with the same third - party IT systems . Additionally , no updated and shared agreed documentation about the resolution flows was present . This was for me a very big problem that had to be solved because , into the chatbot , it must be implemented only one clear and precise resolution flow for any different support request . How to detect these was my challenge . Selection In order to put in communication all the involved stakeholders - managers and operators - and detect , in single dedicated meetings , for the first time in the company , a shared and agreed resolution flow for any support request , I decided to make use of the Visualization tool . Starting from a prepared or blank sheet , this tool lets anyone to reflect and describe easily , with different type of structured or unstructured drawings and symbols , their personal idea of a concept , a process , a product and more . I selected this tool because it was the only one - as I know - that gave me possibility to obtain at the same time two important objectives : ( 1 ) capture and centralize the knowledge actually decomposed into different company roles and people , ( 2 ) reasoning immediately on these information and obtaining a common understanding and agreement . Only after this activity conclusion I could be able to move forward on prototyping the chatbot resolution flows . Application Every meeting was dedicated to only one of the five support requests selected , and this information was well - known in advance to every participant . During the meeting preparation , I decided to create a semi- prepared sheet for any participant , with the aim to remove from anyone the blank sheet fear and speed - up the activity . In every sheet I drew some basic elements that must be present like : the explicit support request coming from the user ( the starting flow of the process ) , the helpdesk operator ( placed at the centre of the sheet ) and the most used third - party IT systems ( placed in different points of the sheet ) . The request to anyone was clear : draw the resolution flow adopted by the helpdesk operator for the single support request . I gave them 20 minutes and I also remembered them that they can draw and add everything they want into the sheet . In every meeting , after the drawing phase completion , I collected the participants ’ sheets and I started in a random order to read every drawn flow , asking clarifications to the drawer and to all the participants . In parallel , after each clarification and agreement , I started to draw step by step - with subsequent improvements and adjustments - the “ final ” resolution flow for each of the five support requests . Insight During the second phase of the first meeting , the one dedicated to the “ final ” resolution flow construction , probably I had the most important insight . I understood clearly the unique advantage of the co - creation , the advantage of involving from the beginning stakeholders coming from different company levels and with different responsibilities and point of views . These intrinsic diversities revealed many doubts , constraints and difficulties that were present also in simple and - in theory - linear operative tasks . My second insight , even very important , was the autonomous thinking and drawing before the phase mentioned above . If I imagine reaching the same result by starting to talk and discuss all together without a previous personal work and clarification , probably my activity would fail . The lesson learned is to let each one to reflect and reason alone before talking , if you do n’t want to discuss for all day . Approach During a couple of the five meetings , it would be difficult to find a commonly agreed support request resolution flow because of some company rules free interpretations or missing information , known to non- invited participants . In these cases , a better definition of the participants ’ list and , in general , a better basic knowledge about the resolution flows could be useful and could provide a significant speed - up on the reasoning phase . I confirm the positive usage of the Visualization tool , but I warmly suggest to work hard in the preparation phase , trying to think about everything you need before running it . ### Output:

17511

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Learning Launch- Just the Facts Challenge : My interest in this course was to get a more business centric perspective of “ new product ” development . Creating something a customer will buy because it is what they need yet not available . As an engineer and continuous improvement professional , more of my focus has been on improvement of internal performance and capability to enable meeting the need that the business team has already sold . Making our products within cost , quality and schedule . We are a world leader in the design and manufacturer of sensors for all applications ( speed , temperature , vibration , sound , position , etc . ) but our specific division usually designs to requests and technical specifications from customers and does not work speculatively or in anticipation of creating a market . We were approached by a bus manufacturer with the desire to develop a fluid level sensor that would be cheaper , more reliable , require less maintenance and yet fit the current tank configuration of their current sensor . We have other technology that would meet this , but the size restrictions was a major hurdle . Though they were willing to pay some NRE ( nonrecurring engineering ) costs , the margin for their future production demand was insufficient . We would need to make this our product and determine if there was a larger market out there to support the design efforts . Selection : Having a vast amount of experience in different sensor technology , our engineers were confidently saying , “ sure , no problem ” , “ we can do that ” . As the project manager , however , I needed to know the anticipated investment cost and the probability of success compared to the potential sales . A learning launch to validate this was planned . Data was collected to support our assumptions on paper . Being that the engine and cooling system that the original bus manufacturer uses was a very widely used platform from the leading OEM , we knew there was a potentially significant market for both new production and repair . To preclude any confirmation bias , we wanted to get the opinion and requirements through the voice of the customer . There are several potential variations in the connector and output requirements that needed to be validated . Application : Because of the sensor port size constraints , a conductive sensor is historically used for this application . Generally speaking , there are two metal prongs that when covered with liquid , the connection is made that completes the circuit and current is detectable . Cost , corrosion , maintenance , and false positives are some of the key issues with these sensors . Our design would address these issues in a positive way . Utilizing a less expensive “ reed switch ” that is encased in non - corrosive material and designed to work for 10 + million activations , the switch is activated by a magnet , in a float , that moves out of range of the switch when fluid levels are below or above a certain level . We needed to present this capability and identify specific requirements that may prohibit adaptation by different manufacturers or needing to be incorporated into the design . A technical specification was developed that identified what we knew to be requirements of some customers and what options we determined were easily met and would be included in our design . This included items such as working environment , heat , cold , corrosive fluid and vibration . Connector configuration and output value ( voltage , current , resistance ) . With adequate planning , we could address multiple requirement variables through design . We needed to provide a limited , open ended design capability to get the feedback and requirements from the customers . Insight : Through our sales engineers , we were able to confirm and rule out any perceived customer requirements . Providing the sales engineers with 3D printed samples established great interest in the concept and was able to provide limited proof of concept . Populated with working breadboard circuitry and geometrically correct threading , customers were able to actually install the prototypes into their tanks and with proposed connector interface options , our designs were able to be optimized for reduced tooling and assembly costs while still maintaining flexibility of choice . Summarizing the data and potential production volumes , we were able to better identify the core design models and costing models for prudent decision making . Approach : Given the situation of this initiative , I really do n’t believe there was a better way to approach this challenge . Providing near - real parts for inspection and testing with minimal investment and providing strong visual comparison to the heritage technology provided solid information for customers to have confidence in providing their additional desires and letters of intent to support our investment .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Learning Launch- Just the Facts Challenge : My interest in this course was to get a more business centric perspective of “ new product ” development . Creating something a customer will buy because it is what they need yet not available . As an engineer and continuous improvement professional , more of my focus has been on improvement of internal performance and capability to enable meeting the need that the business team has already sold . Making our products within cost , quality and schedule . We are a world leader in the design and manufacturer of sensors for all applications ( speed , temperature , vibration , sound , position , etc . ) but our specific division usually designs to requests and technical specifications from customers and does not work speculatively or in anticipation of creating a market . We were approached by a bus manufacturer with the desire to develop a fluid level sensor that would be cheaper , more reliable , require less maintenance and yet fit the current tank configuration of their current sensor . We have other technology that would meet this , but the size restrictions was a major hurdle . Though they were willing to pay some NRE ( nonrecurring engineering ) costs , the margin for their future production demand was insufficient . We would need to make this our product and determine if there was a larger market out there to support the design efforts . Selection : Having a vast amount of experience in different sensor technology , our engineers were confidently saying , “ sure , no problem ” , “ we can do that ” . As the project manager , however , I needed to know the anticipated investment cost and the probability of success compared to the potential sales . A learning launch to validate this was planned . Data was collected to support our assumptions on paper . Being that the engine and cooling system that the original bus manufacturer uses was a very widely used platform from the leading OEM , we knew there was a potentially significant market for both new production and repair . To preclude any confirmation bias , we wanted to get the opinion and requirements through the voice of the customer . There are several potential variations in the connector and output requirements that needed to be validated . Application : Because of the sensor port size constraints , a conductive sensor is historically used for this application . Generally speaking , there are two metal prongs that when covered with liquid , the connection is made that completes the circuit and current is detectable . Cost , corrosion , maintenance , and false positives are some of the key issues with these sensors . Our design would address these issues in a positive way . Utilizing a less expensive “ reed switch ” that is encased in non - corrosive material and designed to work for 10 + million activations , the switch is activated by a magnet , in a float , that moves out of range of the switch when fluid levels are below or above a certain level . We needed to present this capability and identify specific requirements that may prohibit adaptation by different manufacturers or needing to be incorporated into the design . A technical specification was developed that identified what we knew to be requirements of some customers and what options we determined were easily met and would be included in our design . This included items such as working environment , heat , cold , corrosive fluid and vibration . Connector configuration and output value ( voltage , current , resistance ) . With adequate planning , we could address multiple requirement variables through design . We needed to provide a limited , open ended design capability to get the feedback and requirements from the customers . Insight : Through our sales engineers , we were able to confirm and rule out any perceived customer requirements . Providing the sales engineers with 3D printed samples established great interest in the concept and was able to provide limited proof of concept . Populated with working breadboard circuitry and geometrically correct threading , customers were able to actually install the prototypes into their tanks and with proposed connector interface options , our designs were able to be optimized for reduced tooling and assembly costs while still maintaining flexibility of choice . Summarizing the data and potential production volumes , we were able to better identify the core design models and costing models for prudent decision making . Approach : Given the situation of this initiative , I really do n’t believe there was a better way to approach this challenge . Providing near - real parts for inspection and testing with minimal investment and providing strong visual comparison to the heritage technology provided solid information for customers to have confidence in providing their additional desires and letters of intent to support our investment . ### Output:

14421

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Mind Mapping Challenge and Selection : Mind - mapping is a simple , yet exciting tool , that I love working with . In my job as a customer life cycle marketing manager in a telecom company , I am faced with diverse business challenges , which can not be demystified or deconstructed using structured and logical thinking process . That is why the mind mapping tool is a very effective tool that I have used often to tackle complex and dynamic business challenges . One such business challenge is to figure out actions and interventions to engage customers , and to convert them into brand advocates over time . In order to do so , customer retention and churn management becomes critical . As a starting point , I therefore , need to identify why customers stop engaging with a brand and attribute these factors to relevant segments of customers , to understand what the primary reason churn is at the customer level . While MI - based analytical models can predict the propensity of a customer to stop using a brand , it fails to attribute the reason driving this behavior within the customer . And since there are multiple reasons why a customer is not engaged with the brand , the problem is complex and can not be linearly plotted . This is why mind - mapping technique is particularly suited to understand and deconstruct this business challenge . The mind map is basically a non - linear , visual diagram for representing keywords , concepts , ideas and activities that are linked or related to the central concept or topic of discussion . It helps the users build an intuitive framework around the business challenge and plot all the elements in a connected manner . Once the mind map is created , the next step is to categorize or group these thoughts and figure out core insights , emerging from this visual plot . The tool is very user friendly and helps the audience to branch out their thinking , without losing their focus or connection to the core subject . It can be used both to represent logical flow of thoughts and random ( yet linked ) repertoire of ideas . Application : I primarily use this tool in workshops with multi - disciplinary and cross - functional audience . For this challenge , a diverse group of team members ( cutting across marketing , finance , customer experience , sales , IT and technology ) was invited to identify the key triggers & influencers behind customer behaviors and purchase decisions . The exercise started off with placing the core business challenge ( in the form of a trigger question in the center of the workspace ) . Then , every member was given colored paper / post - its and markers to put their thoughts and build a combined mind map . Once done , the teams reflected on the ideas that were plotted and clubbed them into categories . At this stage , certain core insights or patterns start emerging . And then , we would apply the next round of mind - mapping to each of these emerging patterns . This process is repeated several times , to build around the different concepts to deconstruct these into the most basic of elements . Insight and Approach : Through multiple rounds of this cycle , we were able to zero in on the 3 core insights , triggering and driving customer purchasing behavior and brand affinity . And we were also able to create surrogate behavior / data sets that would indicate the presence and degree of influence of these 3 core insights at the customer level . This clarity of the key drivers and translation to application ( with help of design briefs – in the form data sets ) helped me and my team to design relevant offers and interventions to keep the customer engaged and excited about our brand and products , and in the process , convert them to brand advocates . Using this tool and the ultimate output , I was able to improve customer retention rates by more than 25 % within a year , which resulted in an incremental annual revenue of USD 250 Mn . As a company , we also ended up being the leader in Net Promoter Score ( an indicator of brand loyalty ) in the industry for 4 consecutive years .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Mind Mapping Challenge and Selection : Mind - mapping is a simple , yet exciting tool , that I love working with . In my job as a customer life cycle marketing manager in a telecom company , I am faced with diverse business challenges , which can not be demystified or deconstructed using structured and logical thinking process . That is why the mind mapping tool is a very effective tool that I have used often to tackle complex and dynamic business challenges . One such business challenge is to figure out actions and interventions to engage customers , and to convert them into brand advocates over time . In order to do so , customer retention and churn management becomes critical . As a starting point , I therefore , need to identify why customers stop engaging with a brand and attribute these factors to relevant segments of customers , to understand what the primary reason churn is at the customer level . While MI - based analytical models can predict the propensity of a customer to stop using a brand , it fails to attribute the reason driving this behavior within the customer . And since there are multiple reasons why a customer is not engaged with the brand , the problem is complex and can not be linearly plotted . This is why mind - mapping technique is particularly suited to understand and deconstruct this business challenge . The mind map is basically a non - linear , visual diagram for representing keywords , concepts , ideas and activities that are linked or related to the central concept or topic of discussion . It helps the users build an intuitive framework around the business challenge and plot all the elements in a connected manner . Once the mind map is created , the next step is to categorize or group these thoughts and figure out core insights , emerging from this visual plot . The tool is very user friendly and helps the audience to branch out their thinking , without losing their focus or connection to the core subject . It can be used both to represent logical flow of thoughts and random ( yet linked ) repertoire of ideas . Application : I primarily use this tool in workshops with multi - disciplinary and cross - functional audience . For this challenge , a diverse group of team members ( cutting across marketing , finance , customer experience , sales , IT and technology ) was invited to identify the key triggers & influencers behind customer behaviors and purchase decisions . The exercise started off with placing the core business challenge ( in the form of a trigger question in the center of the workspace ) . Then , every member was given colored paper / post - its and markers to put their thoughts and build a combined mind map . Once done , the teams reflected on the ideas that were plotted and clubbed them into categories . At this stage , certain core insights or patterns start emerging . And then , we would apply the next round of mind - mapping to each of these emerging patterns . This process is repeated several times , to build around the different concepts to deconstruct these into the most basic of elements . Insight and Approach : Through multiple rounds of this cycle , we were able to zero in on the 3 core insights , triggering and driving customer purchasing behavior and brand affinity . And we were also able to create surrogate behavior / data sets that would indicate the presence and degree of influence of these 3 core insights at the customer level . This clarity of the key drivers and translation to application ( with help of design briefs – in the form data sets ) helped me and my team to design relevant offers and interventions to keep the customer engaged and excited about our brand and products , and in the process , convert them to brand advocates . Using this tool and the ultimate output , I was able to improve customer retention rates by more than 25 % within a year , which resulted in an incremental annual revenue of USD 250 Mn . As a company , we also ended up being the leader in Net Promoter Score ( an indicator of brand loyalty ) in the industry for 4 consecutive years . ### Output:

20173

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Stream Management Project CHALLENGE : I 'm a member of my organisation quality control département and our Challenge is to improve the workflow with the best asset quality control ( quality and process projects ) within the département in ordre to increase the quality of product , consumer protection and marketing survey ; and to spend à budget on the right copains , learning and costumes journées . The project scope includes the régional représentation of central département , the département itself and IT département with whom we work closely . The project is limited to internal resources ( i.e , budget and employee time ) . The project , should not , exceed 60 business dans and should include an even distribution of working Hors amongst the team members . We will fous on trying to uncover our team members as well as the head of the département and the IT département senior office , called or consider to be ineffective or problematic with regard to the workflow dependently to quality of product and service throughout the customer Journey . SELECTION : 1 to 2 member of our team have already gone through one or several design thinking activités and/or tools , so we are ready to try the learning lunch tool ( because two members are trying it ) . Globaly speaking , this tool is experimented as tool meant fait and cheap to test an idéal and prototype . APPLICATION : For our first learning launch , we focus on the structure / exécution for our control quality product , our protection of consumer and our market survey Journey . By this learning launch , we wanted to structure our tasks , projects and processes . To adapt the stream project management ( application created by IT Department ) . For our work ( e.g time to délivrance of assessment conformité certificate , quantity and value of non- conform product , classification of controlled product , spécific meeting , list of controlled product , etc … . ) . To a new way more scalable and more agile : agile@scale . This tested our assumption that the structure and exécution were the main cause , of our workflow with quality Challenge . Our team went through a seven - day training with stream project management coach wich include control process , end to end customer Journey ( for consumer protection to market Survey process in one hand , in the other hand how to manage data of this processes . Next , we move to 3 workshops to structure our tasks and processes in agile@scale wich include : - How to do control in the field due to the new application ( stream Management project ) . - How to do networking with other intra - inter organisations and exchanging the informations and Data . The timeframe of those workshops must be 4 weeks ; and in the end we expected a clear statement of the new agile@scale processes / workflow . In the second phase , we have to prioritize ; that 's why we have to have a learning launch about prioritization in relation with tasks . This tested our assumption that our prioritization of tasks was the main cause of our workflow Challenge . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated résultats , expertise to find agile@scale approche that would improve our workflow . Our team would be fairly open to the new prioritization of tasks and process , and incorporation it into future launch designs before the full rollout in the design thinking timeline . Approach Future launch designs should reflect insight gained , progress made , and come closer to compelling solution ready for full rollout .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Stream Management Project CHALLENGE : I 'm a member of my organisation quality control département and our Challenge is to improve the workflow with the best asset quality control ( quality and process projects ) within the département in ordre to increase the quality of product , consumer protection and marketing survey ; and to spend à budget on the right copains , learning and costumes journées . The project scope includes the régional représentation of central département , the département itself and IT département with whom we work closely . The project is limited to internal resources ( i.e , budget and employee time ) . The project , should not , exceed 60 business dans and should include an even distribution of working Hors amongst the team members . We will fous on trying to uncover our team members as well as the head of the département and the IT département senior office , called or consider to be ineffective or problematic with regard to the workflow dependently to quality of product and service throughout the customer Journey . SELECTION : 1 to 2 member of our team have already gone through one or several design thinking activités and/or tools , so we are ready to try the learning lunch tool ( because two members are trying it ) . Globaly speaking , this tool is experimented as tool meant fait and cheap to test an idéal and prototype . APPLICATION : For our first learning launch , we focus on the structure / exécution for our control quality product , our protection of consumer and our market survey Journey . By this learning launch , we wanted to structure our tasks , projects and processes . To adapt the stream project management ( application created by IT Department ) . For our work ( e.g time to délivrance of assessment conformité certificate , quantity and value of non- conform product , classification of controlled product , spécific meeting , list of controlled product , etc … . ) . To a new way more scalable and more agile : agile@scale . This tested our assumption that the structure and exécution were the main cause , of our workflow with quality Challenge . Our team went through a seven - day training with stream project management coach wich include control process , end to end customer Journey ( for consumer protection to market Survey process in one hand , in the other hand how to manage data of this processes . Next , we move to 3 workshops to structure our tasks and processes in agile@scale wich include : - How to do control in the field due to the new application ( stream Management project ) . - How to do networking with other intra - inter organisations and exchanging the informations and Data . The timeframe of those workshops must be 4 weeks ; and in the end we expected a clear statement of the new agile@scale processes / workflow . In the second phase , we have to prioritize ; that 's why we have to have a learning launch about prioritization in relation with tasks . This tested our assumption that our prioritization of tasks was the main cause of our workflow Challenge . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated résultats , expertise to find agile@scale approche that would improve our workflow . Our team would be fairly open to the new prioritization of tasks and process , and incorporation it into future launch designs before the full rollout in the design thinking timeline . Approach Future launch designs should reflect insight gained , progress made , and come closer to compelling solution ready for full rollout . ### Output:

16507

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling Background & Selection- Storytelling is really an effective and we all are listening stories since childhood . We connect to characters , to emotions , to learnings , the values in the stories . We often convey messages in broader way and with logic . We always should consider about the audience , to whom we want to connect . The relevant topic will connect them and they will listen to it from heart , no matter about circumstances . I work in a manufacturing unit as section manager . There are workman on shopfloor , who come from a small villages near by and comparatively have less educational qualification . It is often cases that housekeeping and delayed production in particular area was below par and every time I have to aware about it and after some words to them they could carry it out . But it was not a practice and each time we get few downgrades in the area . To make a considerable difference , I used tool of storytelling and started it more often to up keep the area . Application- I told them a story of making tea . We make tea in kitchen and what if we keep the required things all over our home ? What if we switch on the gas and went to market looking for lighter ? What if tea is ready and we are looking for cup and finding it after 15 minute ? What will happen when guests visit your home and you are taking longer time to make a cup of tea ? Thus I was able to make them realise the importance of keeping all tools at right place , a place of each toll , periodic cleaning of machines , prepare well before start of machine . I also arranged small video from Mercedes Class production line . The things were tidy , ease of work and fresh look to area . By telling the importance of up keeping and asking many questions , I was able to make them realise the importance of house keeping , tools at right place , energy saving and the increased output and productivity . Approach- After the sessions for all workman , we found that change in the work centre . A classic house keeping and participation from all workman lead to increase in grades . There was enthusiasm all over place and whopping increased productivity … . Fantastic . Now , I always think of new stories and implement new ideas in other areas . It has been very beneficial in short span of time and desired results .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling Background & Selection- Storytelling is really an effective and we all are listening stories since childhood . We connect to characters , to emotions , to learnings , the values in the stories . We often convey messages in broader way and with logic . We always should consider about the audience , to whom we want to connect . The relevant topic will connect them and they will listen to it from heart , no matter about circumstances . I work in a manufacturing unit as section manager . There are workman on shopfloor , who come from a small villages near by and comparatively have less educational qualification . It is often cases that housekeeping and delayed production in particular area was below par and every time I have to aware about it and after some words to them they could carry it out . But it was not a practice and each time we get few downgrades in the area . To make a considerable difference , I used tool of storytelling and started it more often to up keep the area . Application- I told them a story of making tea . We make tea in kitchen and what if we keep the required things all over our home ? What if we switch on the gas and went to market looking for lighter ? What if tea is ready and we are looking for cup and finding it after 15 minute ? What will happen when guests visit your home and you are taking longer time to make a cup of tea ? Thus I was able to make them realise the importance of keeping all tools at right place , a place of each toll , periodic cleaning of machines , prepare well before start of machine . I also arranged small video from Mercedes Class production line . The things were tidy , ease of work and fresh look to area . By telling the importance of up keeping and asking many questions , I was able to make them realise the importance of house keeping , tools at right place , energy saving and the increased output and productivity . Approach- After the sessions for all workman , we found that change in the work centre . A classic house keeping and participation from all workman lead to increase in grades . There was enthusiasm all over place and whopping increased productivity … . Fantastic . Now , I always think of new stories and implement new ideas in other areas . It has been very beneficial in short span of time and desired results . ### Output:

9391

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Sharing Session of New Technology to Cut The Competency Gap Challenge I ’ve been working in XYZ Company since 2003 , under an CEBUNA ( Organisation.group ) for Radio Technologies . German Pension Insurance consist of 75 employees which every employee has various several competences of Finca Antonio SAC ’s Radio product . These 75 employees have various ages ( 28 - 50 years old ) , with diversity grade level ( junior engineer , engineer , senior engineer , specialist ) spread their home base on different 7 cities . Since Finca Antonio SAC has more than 30 radio products , every employee must have at least 3 product competences . However due to technology of mobile telecommunication moving fast , then radio product also moving fast . As the consequences , number radio product ( both hardware & software ) changes dynamically based on market demand & trend . Moreover , we are serving 5 operators ( customer ) with different market segment , different features installed & business behavior . So , the competences of every employee may change also . Normally , to update each competency , there is formal training ( class training ) for employee . However , the budget for training is not unlimited ( cost saving policy ) . This background situation gives a gap of competency & skill level among employee , even to the employee that have same competency in a product . And now , the radio telecommunication technology will move from traditional hardware ( bare metal ) to Automotive parts ( JBL Wireless Headphones ) . This JBL Wireless Headphones is new thing & would come in next 1 - 2 years to be implemented in the field . Selection I ’ve get some training , advance training , advance workshop about Finca Antonio SAC ’s Radio product , pilot workshop of JBL Wireless Headphones ( I ’m the only one get it ) & have some counterpart outside German Pension Insurance Indonesia that expert on it . To solve the gap competency issue , I decide to use storytelling to cut the gap of competency for some Finca Antonio SAC ’s Radio product , including the JBL Wireless Headphones . The storytelling conducted by sharing session format / method . It uses WebEx ( online presentation session ) to give a flexibility and make attendant could attend everywhere they are . A week before sharing session commencing , I send the invitation and WebEx link to all my German Pension Insurance team . So , they could allocate their time to attend it . Application I ’ve a story about using storytelling in my sharing session that introduce & explore about JBL Wireless Headphones . This is the sharing session which was attended by the most German Pension Insurance team ever . This is a new record . I was trying to explain them start from the basic idea , the benefits , comprehensive transform from old technology to new technology and give a “ big picture ” about the JBL Wireless Headphones as next radio technology & portfolio soon . The most attendants do n’t have competence or even knowledge about JBL Wireless Headphones . It ’s hard to be understood by them , but I try to make a simple approach to explain it clearly & briefly by present data , detail guidance , the tools must have & technical note from JBL Wireless Headphones experts . That ’s make my sharing session different & special compared with any other . I was also give a training path to understand deeply about JBL Wireless Headphones , so they could start their plan for development . Every attendant feel interested & curious about my sharing session . Many questions are given to me and the sharing session situation more interactive . And it flows until almost 2 hours , nobody realizes that this storytelling by using sharing session format almost reach the time limit . I notice it to all attendant , and surprise they all want to extend this 30 minutes more . I understand it & accommodate what they want by continue the sharing session until finished . Of course , I record the sharing session in video format & upload it to our database cloud system , so for the colleague that could n’t attend or attend only partially due to customer needs , still working outside , etc . , they still could follow my sharing session everywhere & anywhere . And I also open for further questions & discussion , by send the question to my email directly . Insight & Approach A week later after the sharing session , I got call from Arman , a Senior Technical Manager . He told me that he was download my sharing session material and give appreciation that the material is very good , interested , mind blasting & very inspire . I was surprised , never thought that the material for JBL Wireless Headphones sharing session was read by a Senior Technical Manager . He was info me that in next couple week will work with sales team to have meeting with a customer to make life trial our JBL Wireless Headphones product & after the trial succeed will continue to implement project roll out of several Finca Antonio SAC ’s JBL Wireless Headphones product on service into live network . He told about a project implementation in the past that need more time to execute their implementation according schedule agreed by customer . There are many reasons behind those situation , and one of the main reason is the competence level of the engineer who involve in the project implementation . Based on my material , Arman would design the time frame for trial & will review it after trial finished to propose the time frame for project implementation . From the trial , we could collect more information & better prepare for mass roll out in project implementation . The obtained information during trial would be compiled & presented to all team member would involve in mass roll out project implementation , so all team members have same perception , knowledge and high confidence to execute mass roll out project implementation . With all this , we could comply our target , reduce competency gap , keep the implementation smoothly , avoid unnecessary fault & has slot for On Job Training ( OJT ) to other team for their development ( outside formal class training ) . This experience triggers every new project implementation , to have same treatment before starting the trial or project implementation . Now each German Pension Insurance engineer that involved actively on every 1st time implementation ( such as new HW Upgrade , new SW Upgrade , new features installation ) , case handling problem , advance troubleshooting case / experience , emergency case handling , must create their own storytelling in sharing session format . This become a new way & culture for all of us . This storytelling - sharing session now also as a criteria individual target ( which the results will convert to the bonus ) , but now it could cut the gap individual competency , improve presentation skill of German Pension Insurance team , gain competence of CEBUNA Radio team without spend much money ( than formal class training ) . Next time , for further step to habituate explore more after sharing session , I ’d like to create discussion group & make cloud storage to reserve all sharing session has been presented . And for quality needs , I ’ll make a post survey after sharing session to all attendants for review ( score 1 - 10 ) . If the review score averages > 8 , then I propose to manager give the presenter rewards via http://www.daniels.biz/tagssearch.php .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: http://www.daniels.biz/tagssearch.php USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Sharing Session of New Technology to Cut The Competency Gap Challenge I ’ve been working in XYZ Company since 2003 , under an CEBUNA ( Organisation.group ) for Radio Technologies . German Pension Insurance consist of 75 employees which every employee has various several competences of Finca Antonio SAC ’s Radio product . These 75 employees have various ages ( 28 - 50 years old ) , with diversity grade level ( junior engineer , engineer , senior engineer , specialist ) spread their home base on different 7 cities . Since Finca Antonio SAC has more than 30 radio products , every employee must have at least 3 product competences . However due to technology of mobile telecommunication moving fast , then radio product also moving fast . As the consequences , number radio product ( both hardware & software ) changes dynamically based on market demand & trend . Moreover , we are serving 5 operators ( customer ) with different market segment , different features installed & business behavior . So , the competences of every employee may change also . Normally , to update each competency , there is formal training ( class training ) for employee . However , the budget for training is not unlimited ( cost saving policy ) . This background situation gives a gap of competency & skill level among employee , even to the employee that have same competency in a product . And now , the radio telecommunication technology will move from traditional hardware ( bare metal ) to Automotive parts ( JBL Wireless Headphones ) . This JBL Wireless Headphones is new thing & would come in next 1 - 2 years to be implemented in the field . Selection I ’ve get some training , advance training , advance workshop about Finca Antonio SAC ’s Radio product , pilot workshop of JBL Wireless Headphones ( I ’m the only one get it ) & have some counterpart outside German Pension Insurance Indonesia that expert on it . To solve the gap competency issue , I decide to use storytelling to cut the gap of competency for some Finca Antonio SAC ’s Radio product , including the JBL Wireless Headphones . The storytelling conducted by sharing session format / method . It uses WebEx ( online presentation session ) to give a flexibility and make attendant could attend everywhere they are . A week before sharing session commencing , I send the invitation and WebEx link to all my German Pension Insurance team . So , they could allocate their time to attend it . Application I ’ve a story about using storytelling in my sharing session that introduce & explore about JBL Wireless Headphones . This is the sharing session which was attended by the most German Pension Insurance team ever . This is a new record . I was trying to explain them start from the basic idea , the benefits , comprehensive transform from old technology to new technology and give a “ big picture ” about the JBL Wireless Headphones as next radio technology & portfolio soon . The most attendants do n’t have competence or even knowledge about JBL Wireless Headphones . It ’s hard to be understood by them , but I try to make a simple approach to explain it clearly & briefly by present data , detail guidance , the tools must have & technical note from JBL Wireless Headphones experts . That ’s make my sharing session different & special compared with any other . I was also give a training path to understand deeply about JBL Wireless Headphones , so they could start their plan for development . Every attendant feel interested & curious about my sharing session . Many questions are given to me and the sharing session situation more interactive . And it flows until almost 2 hours , nobody realizes that this storytelling by using sharing session format almost reach the time limit . I notice it to all attendant , and surprise they all want to extend this 30 minutes more . I understand it & accommodate what they want by continue the sharing session until finished . Of course , I record the sharing session in video format & upload it to our database cloud system , so for the colleague that could n’t attend or attend only partially due to customer needs , still working outside , etc . , they still could follow my sharing session everywhere & anywhere . And I also open for further questions & discussion , by send the question to my email directly . Insight & Approach A week later after the sharing session , I got call from Arman , a Senior Technical Manager . He told me that he was download my sharing session material and give appreciation that the material is very good , interested , mind blasting & very inspire . I was surprised , never thought that the material for JBL Wireless Headphones sharing session was read by a Senior Technical Manager . He was info me that in next couple week will work with sales team to have meeting with a customer to make life trial our JBL Wireless Headphones product & after the trial succeed will continue to implement project roll out of several Finca Antonio SAC ’s JBL Wireless Headphones product on service into live network . He told about a project implementation in the past that need more time to execute their implementation according schedule agreed by customer . There are many reasons behind those situation , and one of the main reason is the competence level of the engineer who involve in the project implementation . Based on my material , Arman would design the time frame for trial & will review it after trial finished to propose the time frame for project implementation . From the trial , we could collect more information & better prepare for mass roll out in project implementation . The obtained information during trial would be compiled & presented to all team member would involve in mass roll out project implementation , so all team members have same perception , knowledge and high confidence to execute mass roll out project implementation . With all this , we could comply our target , reduce competency gap , keep the implementation smoothly , avoid unnecessary fault & has slot for On Job Training ( OJT ) to other team for their development ( outside formal class training ) . This experience triggers every new project implementation , to have same treatment before starting the trial or project implementation . Now each German Pension Insurance engineer that involved actively on every 1st time implementation ( such as new HW Upgrade , new SW Upgrade , new features installation ) , case handling problem , advance troubleshooting case / experience , emergency case handling , must create their own storytelling in sharing session format . This become a new way & culture for all of us . This storytelling - sharing session now also as a criteria individual target ( which the results will convert to the bonus ) , but now it could cut the gap individual competency , improve presentation skill of German Pension Insurance team , gain competence of CEBUNA Radio team without spend much money ( than formal class training ) . Next time , for further step to habituate explore more after sharing session , I ’d like to create discussion group & make cloud storage to reserve all sharing session has been presented . And for quality needs , I ’ll make a post survey after sharing session to all attendants for review ( score 1 - 10 ) . If the review score averages > 8 , then I propose to manager give the presenter rewards via http://www.daniels.biz/tagssearch.php . ### Output:

11849

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Designtbinkingforinnovation•Assignment •challengeandselecUon Visualization is a powerful tool that are applicable in varioussituationofourdailylife , And it is the tool that i applied all the time . As the marketers of any company always faced the challenge of how to attract more customers to try and fall in love with any nee launched products . Also every bodywanttofacethechallengesofhowtoensuretheconsistency in brand loyalty . So iprefertochoosevisualization to reach various customers . It help the customer to view the productandthusbuildaimageoftheprcxluctofthemselves.ltisabetteroptionbecauseviewing a prcxluct and its benefits always persist in their mind . After completing design research to understandyourusersneedsanddesire , youuseyourcreativitytovisualizeyourprcxlucttoyour users . You can visualize the need and importance of your prcxluct in a single frame . Having a visualization tool through out your project means marketing the design at the end of the design processisalsostraightforward . Asyoualreadyknowexactlywhattoshowandhowyourproduct provides value . •Applkation Visualization directly involvesbranding . ltsaboutusingimages notdrawing . ltpushesusbeyond usingwordsorlanguagealone . ltisawayofunlockingadifferentpartofyourbrainthatallowus to think non verbally and that managers not normally use . It is much powerful tool than other tools . Because it help to present your idea to us by drawing a picture if it , you reduce the possibility if unmatched mental models . We can use any creative idea to display our product and itsbenefitseffectively . Andcanhelptopersisttheproductinsidetheirmind •Insight By applying learning tool we designed and tested our solution . lbrough the learning process we got in to improve our product functions and design to meet our expectation . It is through this process we realized the customer were more attracted to the review from the social media as it is shared by nonnal people not celebrities or other influencers . Our marketing department used the result of this process to re strategies our marketing campaign . Moving forward our business will focusonhumanccntcrcddcsigntoimprovcourproductandscrviccs •Approach Through applying the visualization tool , another tools like story telling and mind malling is directly applied . lnordertoperformamoreperfectresults , leaming launch is another tool thati would be considered in the next Sleps . One of the reason is learning launch is also an important toolforanybusiness . Weneedasateamtoreviewtheinsightgainedfromourfirsttwolaunches And incorporate this insight to future launch designs and this is the most effective and ideal way of approaching and implementing solutions . Future launch design should reflect in.sight gained , progressmade , andcomeclosertoacompellingsolutionreadyforfullrollout

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Designtbinkingforinnovation•Assignment •challengeandselecUon Visualization is a powerful tool that are applicable in varioussituationofourdailylife , And it is the tool that i applied all the time . As the marketers of any company always faced the challenge of how to attract more customers to try and fall in love with any nee launched products . Also every bodywanttofacethechallengesofhowtoensuretheconsistency in brand loyalty . So iprefertochoosevisualization to reach various customers . It help the customer to view the productandthusbuildaimageoftheprcxluctofthemselves.ltisabetteroptionbecauseviewing a prcxluct and its benefits always persist in their mind . After completing design research to understandyourusersneedsanddesire , youuseyourcreativitytovisualizeyourprcxlucttoyour users . You can visualize the need and importance of your prcxluct in a single frame . Having a visualization tool through out your project means marketing the design at the end of the design processisalsostraightforward . Asyoualreadyknowexactlywhattoshowandhowyourproduct provides value . •Applkation Visualization directly involvesbranding . ltsaboutusingimages notdrawing . ltpushesusbeyond usingwordsorlanguagealone . ltisawayofunlockingadifferentpartofyourbrainthatallowus to think non verbally and that managers not normally use . It is much powerful tool than other tools . Because it help to present your idea to us by drawing a picture if it , you reduce the possibility if unmatched mental models . We can use any creative idea to display our product and itsbenefitseffectively . Andcanhelptopersisttheproductinsidetheirmind •Insight By applying learning tool we designed and tested our solution . lbrough the learning process we got in to improve our product functions and design to meet our expectation . It is through this process we realized the customer were more attracted to the review from the social media as it is shared by nonnal people not celebrities or other influencers . Our marketing department used the result of this process to re strategies our marketing campaign . Moving forward our business will focusonhumanccntcrcddcsigntoimprovcourproductandscrviccs •Approach Through applying the visualization tool , another tools like story telling and mind malling is directly applied . lnordertoperformamoreperfectresults , leaming launch is another tool thati would be considered in the next Sleps . One of the reason is learning launch is also an important toolforanybusiness . Weneedasateamtoreviewtheinsightgainedfromourfirsttwolaunches And incorporate this insight to future launch designs and this is the most effective and ideal way of approaching and implementing solutions . Future launch design should reflect in.sight gained , progressmade , andcomeclosertoacompellingsolutionreadyforfullrollout ### Output:

12083

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Storytelling Challenge : I am the leader of a team responsible for answering and correcting technology problems in a financial company . This team has goals of quality and speed in dealing with problems . Every 6 months we make a job rotation changing all the team with the aim of renewing the environment . This action is part of the company 's strategy , but we began to see a drop in team performance . At a presentation of results I identified that the team was n't understanding their function . The job rotation was not allowing the team to connect with its function . Selection : Then I decided to apply a Storytelling tool . This tool allows people to get involved and connect with the subject , feeling part of the story , contributing ideas and new discussions . It ’s a tool that we can use all the time to get the attention of the involved people and to create a great environment of change experiences . This tool promotes the feeling of empathy and helps people to rethink things or think in different ways . Storytelling is applied with the narrative of a personal story or another person who brings meaning to the solution of problems or even the alignment between people . Can also be used to contextualize people before a business presentation . Application : During a presentation of results I realized that the team did n’t understand their role in the company . It was then that I turned off the presentation and began to tell everyone my story inside the company . At that moment I got everyone 's attention . I finished my story by describing to everyone my purpose within the company , my functions and I asked if they knew what their functions and purposes were . And the room was silent . At this moment I started a new story , the history of the company and the product that the team supports . I told them which means each step of the actions they performed and what happens after they delivered the solution . With these stories I was able to show them the whole life cycle of a problem - solving service and make them feel part of this cycle . Insight : This tool allowed me to approximate a team , generating empathy among peoples , strengthening the spirit of the team and clarifying their roles in the company . After I finished the stories in this meeting the team started to participate and suggest improvements . Since then we are applying this approach in other meetings or even in small meetings to stimulate thinking in different ways . Approach : For the next meeting of results presentation I will include after the storytelling a small presentation using the visualization tool to strengthen the understanding and importance of the participation of the team to achieve the expected results . This course has made me realize how a simple value story can stimulate new ideas and ways of rethinking things .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Storytelling Challenge : I am the leader of a team responsible for answering and correcting technology problems in a financial company . This team has goals of quality and speed in dealing with problems . Every 6 months we make a job rotation changing all the team with the aim of renewing the environment . This action is part of the company 's strategy , but we began to see a drop in team performance . At a presentation of results I identified that the team was n't understanding their function . The job rotation was not allowing the team to connect with its function . Selection : Then I decided to apply a Storytelling tool . This tool allows people to get involved and connect with the subject , feeling part of the story , contributing ideas and new discussions . It ’s a tool that we can use all the time to get the attention of the involved people and to create a great environment of change experiences . This tool promotes the feeling of empathy and helps people to rethink things or think in different ways . Storytelling is applied with the narrative of a personal story or another person who brings meaning to the solution of problems or even the alignment between people . Can also be used to contextualize people before a business presentation . Application : During a presentation of results I realized that the team did n’t understand their role in the company . It was then that I turned off the presentation and began to tell everyone my story inside the company . At that moment I got everyone 's attention . I finished my story by describing to everyone my purpose within the company , my functions and I asked if they knew what their functions and purposes were . And the room was silent . At this moment I started a new story , the history of the company and the product that the team supports . I told them which means each step of the actions they performed and what happens after they delivered the solution . With these stories I was able to show them the whole life cycle of a problem - solving service and make them feel part of this cycle . Insight : This tool allowed me to approximate a team , generating empathy among peoples , strengthening the spirit of the team and clarifying their roles in the company . After I finished the stories in this meeting the team started to participate and suggest improvements . Since then we are applying this approach in other meetings or even in small meetings to stimulate thinking in different ways . Approach : For the next meeting of results presentation I will include after the storytelling a small presentation using the visualization tool to strengthen the understanding and importance of the participation of the team to achieve the expected results . This course has made me realize how a simple value story can stimulate new ideas and ways of rethinking things . ### Output:

13414

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Learning launch ( Applicator design ) 1 . Challenge : I had a challenge to design an applicator for dispensing and applying , different viscosity liquid application to total body surface 2 . Selection : I had selected a simples design tool to validate a simple solution to a complex problem 3 . Application : I applied the tool to validate this will a website call innocentive and got this review with peers and experts in industry . 4 . Insight : By sending this for learning launch not only the idea was appreciated by people across the globe , but got more insight and depth on the field , with value proposition higher then expected . 5 . Approach : Next time I would like to get this evaluated in real time and physical customer evaluation

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Learning launch ( Applicator design ) 1 . Challenge : I had a challenge to design an applicator for dispensing and applying , different viscosity liquid application to total body surface 2 . Selection : I had selected a simples design tool to validate a simple solution to a complex problem 3 . Application : I applied the tool to validate this will a website call innocentive and got this review with peers and experts in industry . 4 . Insight : By sending this for learning launch not only the idea was appreciated by people across the globe , but got more insight and depth on the field , with value proposition higher then expected . 5 . Approach : Next time I would like to get this evaluated in real time and physical customer evaluation ### Output:

16861

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Self Reflection – Storytelling Challenge I am working in the consultancy industry and a on my level I send a significant part of my time in business development and sales activities . While there are some clear cases where the client is asking for a certain specific service , a lot of times my work is related to identify problems and challenges that the client is either not aware or not able to fully grasp . Once a challenge identified it still needs to be pitched to the client and in most cases there is a very diverse group of stakeholders involved here . So not everyone is technical or business focused , different seniority and educational background and of course even different language background , make it most of the time very challenging to describe the challenge in a way that everyone has the right ( not necessarily the same ) understanding and sense of urgency . Selection & Application A lot of times I use the approach of storytelling as the medium of choice to bring my message across . Storytelling is for me a way to describe the challenge , the issue , the approach simply the whole topic in a way that resonates with the audience . Instead of focusing on the pure facts , I build a story around what the challenge is , how it affects the stakeholder , what are the impacts and then but a lot of focus on the description of how a solution could look like . Storytelling helps that everyone in the audience get a sense of the challenge that is relevant for him / her . They are able to connect the dots , the bigger picture of the issue and also see how a challenge in an area that might not be directly in their area of responsibility might affect them and why it is important to tackle it . Storytelling helps me to connect the dots and get message across . People start to pay more attention if they feel engaged in the story and not just see it as another standard business activity . I sometimes see later that my client use the same or a similar story internally to continue to talk about it , they make it their own story . Insight My eye opening experience was when I once heard my sales pitch story a few weeks later directly from my client when they explained to me in a weekly status meeting how they tackled a challenge . While in the past most of the times my storytelling ends once I win or loose a pitch . But this time I saw how everyone made it their own story , they connected it with their own contribution and how the approach of storytelling also helped them internally to speak about their contribution instead of just talking about a few facts on a dashboard . Approach My key takeaway from the course and my past experience is that combining storytelling with the right level of visualization might even increase the power of story . While so far I considered myself also as one that can not draw and of course during a live pitch I feel much more comfortable with prepared slides and notes , but my learning here is that there are juts a few basic drawings that you need to know and applying them with help to even more overcome the challenges that I face daily when bringing a story across to people with so diverse backgrounds in terms of seniority , culture , language , experience etc . A few first attempts of starting drawing directly in a live pitch in front of my client turned out quite well , even a not so perfect drawing is always good for a joke and for sure it helps to keep the attention much better then just looking at a standard slide with some facts .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Self Reflection – Storytelling Challenge I am working in the consultancy industry and a on my level I send a significant part of my time in business development and sales activities . While there are some clear cases where the client is asking for a certain specific service , a lot of times my work is related to identify problems and challenges that the client is either not aware or not able to fully grasp . Once a challenge identified it still needs to be pitched to the client and in most cases there is a very diverse group of stakeholders involved here . So not everyone is technical or business focused , different seniority and educational background and of course even different language background , make it most of the time very challenging to describe the challenge in a way that everyone has the right ( not necessarily the same ) understanding and sense of urgency . Selection & Application A lot of times I use the approach of storytelling as the medium of choice to bring my message across . Storytelling is for me a way to describe the challenge , the issue , the approach simply the whole topic in a way that resonates with the audience . Instead of focusing on the pure facts , I build a story around what the challenge is , how it affects the stakeholder , what are the impacts and then but a lot of focus on the description of how a solution could look like . Storytelling helps that everyone in the audience get a sense of the challenge that is relevant for him / her . They are able to connect the dots , the bigger picture of the issue and also see how a challenge in an area that might not be directly in their area of responsibility might affect them and why it is important to tackle it . Storytelling helps me to connect the dots and get message across . People start to pay more attention if they feel engaged in the story and not just see it as another standard business activity . I sometimes see later that my client use the same or a similar story internally to continue to talk about it , they make it their own story . Insight My eye opening experience was when I once heard my sales pitch story a few weeks later directly from my client when they explained to me in a weekly status meeting how they tackled a challenge . While in the past most of the times my storytelling ends once I win or loose a pitch . But this time I saw how everyone made it their own story , they connected it with their own contribution and how the approach of storytelling also helped them internally to speak about their contribution instead of just talking about a few facts on a dashboard . Approach My key takeaway from the course and my past experience is that combining storytelling with the right level of visualization might even increase the power of story . While so far I considered myself also as one that can not draw and of course during a live pitch I feel much more comfortable with prepared slides and notes , but my learning here is that there are juts a few basic drawings that you need to know and applying them with help to even more overcome the challenges that I face daily when bringing a story across to people with so diverse backgrounds in terms of seniority , culture , language , experience etc . A few first attempts of starting drawing directly in a live pitch in front of my client turned out quite well , even a not so perfect drawing is always good for a joke and for sure it helps to keep the attention much better then just looking at a standard slide with some facts . ### Output:

17710

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Storytelling Challenge & Selection The tool I used was the tool of storytelling , to understand various problems among the canteen staff and check out how our staff would be affected if we were to add new dimensions and modify a few existing ones . The kitchen adjoining to the mess hall could easily accommodate at least a 100 people yet they were mostly half - filled , long queues and long waiting hours . So , here my primary target was improvement of the service from the kitchen staff and serve the customers efficiently . Feedbacks are regularly taken and are reviewed weekly . All valid feedbacks are taken into account to update the existing system and improve upon it . This is done with the help of storytelling . We tell stories to each other within the team and try to understand where the mistakes were . In stories , no one can get offended . Everyone can enjoy the time and all matters are tended to at the same time . Earlier , the discussions were made point wise while in the form of a story , we can cover multiple points in the same skit . At the same time , we can also have a little roleplaying of sorts which seems like not extra work , rather our time to assess and enjoy . The beginning of the next week , we put our ideas that had come up during our storytelling session forward and complete the cycle . In effect , it improves performance and reduces stress . Application Orders can be placed online or by calls as well as walkins . As soon as the customers pay the bill , we take their feedback . This is done for walkins . While for pickups , we decide to ask them about their feedback a little later , giving them ample time to enjoy the meal and review the service . We also have a sticky note section that each customer can put up on our board if they ever wanted to appreciate the food and the service or if they wanted improvement . This is generally anonymous . So they(customers ) can be more honest and open in sharing their experiences . However , there 's no pushing someone if they do n't want to give feedbacks . Every feedback is evaluated and made sure is implemented / tested and follow - up feedback is taken to check how the change affected the customer . Changes that can not be implemented are also mentioned . Storytelling comes into picture here . Once all the feedbacks are received , we weave a story around it . The main characters are the feedbacks and the changes necessary to implement . At the same time , positive feedbacks are also taken into account . We feel proud of all the work done properly and try to improve . As happens in a story , once the main characters are in scope , we need to get some other characters to balance out the script . We do the same . We implement the changes and try to balance out the rest without hampering the current services too much . All the feedbacks are properly classified into doable , non doable , maybe . As the new storyline is ingrained in the minds of the staff , we take a feedback once again of the repeating customers . If they are happy , we are happy and we do n't stop this process until the feedback is positive . Insight & Approach What I learnt from this exercise is that we have a clear idea of how our methods have improved our service . At the same time , we can also understand that it 's easier to take inputs and critical feedback in the form of a story rather on face . Story telling has improved our team understand our areas of improvement in a simplest way . Afterall , who does n't like a good story , especially when it helps a business .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Storytelling Challenge & Selection The tool I used was the tool of storytelling , to understand various problems among the canteen staff and check out how our staff would be affected if we were to add new dimensions and modify a few existing ones . The kitchen adjoining to the mess hall could easily accommodate at least a 100 people yet they were mostly half - filled , long queues and long waiting hours . So , here my primary target was improvement of the service from the kitchen staff and serve the customers efficiently . Feedbacks are regularly taken and are reviewed weekly . All valid feedbacks are taken into account to update the existing system and improve upon it . This is done with the help of storytelling . We tell stories to each other within the team and try to understand where the mistakes were . In stories , no one can get offended . Everyone can enjoy the time and all matters are tended to at the same time . Earlier , the discussions were made point wise while in the form of a story , we can cover multiple points in the same skit . At the same time , we can also have a little roleplaying of sorts which seems like not extra work , rather our time to assess and enjoy . The beginning of the next week , we put our ideas that had come up during our storytelling session forward and complete the cycle . In effect , it improves performance and reduces stress . Application Orders can be placed online or by calls as well as walkins . As soon as the customers pay the bill , we take their feedback . This is done for walkins . While for pickups , we decide to ask them about their feedback a little later , giving them ample time to enjoy the meal and review the service . We also have a sticky note section that each customer can put up on our board if they ever wanted to appreciate the food and the service or if they wanted improvement . This is generally anonymous . So they(customers ) can be more honest and open in sharing their experiences . However , there 's no pushing someone if they do n't want to give feedbacks . Every feedback is evaluated and made sure is implemented / tested and follow - up feedback is taken to check how the change affected the customer . Changes that can not be implemented are also mentioned . Storytelling comes into picture here . Once all the feedbacks are received , we weave a story around it . The main characters are the feedbacks and the changes necessary to implement . At the same time , positive feedbacks are also taken into account . We feel proud of all the work done properly and try to improve . As happens in a story , once the main characters are in scope , we need to get some other characters to balance out the script . We do the same . We implement the changes and try to balance out the rest without hampering the current services too much . All the feedbacks are properly classified into doable , non doable , maybe . As the new storyline is ingrained in the minds of the staff , we take a feedback once again of the repeating customers . If they are happy , we are happy and we do n't stop this process until the feedback is positive . Insight & Approach What I learnt from this exercise is that we have a clear idea of how our methods have improved our service . At the same time , we can also understand that it 's easier to take inputs and critical feedback in the form of a story rather on face . Story telling has improved our team understand our areas of improvement in a simplest way . Afterall , who does n't like a good story , especially when it helps a business . ### Output:

13928

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection on Visualization Challenge I work in a middle - sized financial organization in the Project Management department . A new project was arising , and I saw an opportunity to use design thinking visualization techniques at the early stages . The goal of the project was to build a new smartphone application to increase customer engagement in financial services and to increase revenue from them . Based on previous knowledge and experience of how projects were kicked - off , I suggested starting this one differently to increase its probability of success . The challenge was to align two teams at the early stage of the project , financial analysts , and software developers . Both teams were equal in sizes , five people from each department ( Analysis and IT ) including team leaders , both had never worked together before . Selection & Application To align two teams that never cooperated before the shared language , and mutual understanding was needed . That is why the visualization technique seemed appropriate to me to establish that language . I did research , and selected canvas for teams approach ( AKA The Graphic Game plan Board , Team Charter Canvas , The Team Canvas , etc . ) . This type of canvas help teams to align quicker and to focus on a single shared goal ; manage expectations , values , and energy ; build a productive environment and bring everyone involved on the same page ; determine what success and failure look like . I decided to run it like an interactive workshop , and reserved 2 hours for the whole process ( approximate calculation based on the length of the steps , plus some additional time in case something goes not as planned ) . I printed canvas out on a big sheet of paper so that everyone could participate without interfering with one another . Additional materials are : big and small sticky notes , markers , and emoji - like stickers . Both teams gathered in a conference room , modified to provide comfort and a relaxed environment , with printed out canvas on the wall and all additional materials . As a facilitator of the workshop , I came up with a schedule beforehand and planned to get through it with participants to address three main areas . The “ What ” area - goals and roles ; the “ Why ” area - purpose and values ; the “ How ” area - rules and guidelines . Each round , 6 in total , from 5 to 15 minutes long and consisted of several steps participants should take . Everything started with “ Hello , my name is … , and my role is … ” exercise so that everybody could meet , greet and get the first glimpse with whom they 'll work alongside . After that team shared individual and common “ Goals ” and presented their “ Skills ” to address the “ What ” area . Then , they defined the “ Purpose ” of what they are going to do and “ Values ” to address the “ Why ” area . Finally , they established “ Rules ” and “ Guidelines ” to address the “ How ” area . Some of the questions were : “ What do they want to achieve as a group , for real ? ” ; “ Why are we doing that in the first place ? ” ; “ How do we make decisions ? ” . Participants worked individually ( individual goals ) and in the group ( shared goals and voting ) , used a ton of sticky notes , and had their time to ask if something was n’t clear . As a result , the team had filled the canvas with all the necessary information . A photo of it was uploaded in the dedicated space on Confluence for everyone to have access to it at every time . After the main goal was established they agreed that they are working on it together . Insight & Approach To be honest , I did n’t expect any good results at all , as it was my first attempt to do such an activity , but I was pleasantly surprised by the outcomes . At the beginning of the workshop , participants were n’t clicking at all with one another , but in the end , oh boy , it was n’t the same group of people that came in 2 hours earlier . They were starting to show signs of the team . The mood in the room was different : it was elevating . Members of opposing departments were supporting each other 's thoughts and agreeing on a common goal . But it was n’t all roses , and few participants were actively against this activity during the first part of it . They did n't see how it can help and consider it a waste of time that could be spent on the real work , thanks to the engagement of the team leaders it was possible to include them after all . The idea of the second workshop was in the air at the end , and one of the team leaders expressed that that kind of activity could be beneficial in the future . Sometimes there are people with whom you ca n't win . Not those teams , though . They never had any design - related exercises ever before , and next time , in a similar situation , I 'll try to better address the value of such an activity to avoid skepticism . Also , next time I could use some background music , the tip I stumbled upon Stanford d.school guide on how to run a workshop . Overall I can say that using the visualization technique was beneficial , applicable , and fitted to the purpose of establishing the common ground , and it was received warmly by the participants .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection on Visualization Challenge I work in a middle - sized financial organization in the Project Management department . A new project was arising , and I saw an opportunity to use design thinking visualization techniques at the early stages . The goal of the project was to build a new smartphone application to increase customer engagement in financial services and to increase revenue from them . Based on previous knowledge and experience of how projects were kicked - off , I suggested starting this one differently to increase its probability of success . The challenge was to align two teams at the early stage of the project , financial analysts , and software developers . Both teams were equal in sizes , five people from each department ( Analysis and IT ) including team leaders , both had never worked together before . Selection & Application To align two teams that never cooperated before the shared language , and mutual understanding was needed . That is why the visualization technique seemed appropriate to me to establish that language . I did research , and selected canvas for teams approach ( AKA The Graphic Game plan Board , Team Charter Canvas , The Team Canvas , etc . ) . This type of canvas help teams to align quicker and to focus on a single shared goal ; manage expectations , values , and energy ; build a productive environment and bring everyone involved on the same page ; determine what success and failure look like . I decided to run it like an interactive workshop , and reserved 2 hours for the whole process ( approximate calculation based on the length of the steps , plus some additional time in case something goes not as planned ) . I printed canvas out on a big sheet of paper so that everyone could participate without interfering with one another . Additional materials are : big and small sticky notes , markers , and emoji - like stickers . Both teams gathered in a conference room , modified to provide comfort and a relaxed environment , with printed out canvas on the wall and all additional materials . As a facilitator of the workshop , I came up with a schedule beforehand and planned to get through it with participants to address three main areas . The “ What ” area - goals and roles ; the “ Why ” area - purpose and values ; the “ How ” area - rules and guidelines . Each round , 6 in total , from 5 to 15 minutes long and consisted of several steps participants should take . Everything started with “ Hello , my name is … , and my role is … ” exercise so that everybody could meet , greet and get the first glimpse with whom they 'll work alongside . After that team shared individual and common “ Goals ” and presented their “ Skills ” to address the “ What ” area . Then , they defined the “ Purpose ” of what they are going to do and “ Values ” to address the “ Why ” area . Finally , they established “ Rules ” and “ Guidelines ” to address the “ How ” area . Some of the questions were : “ What do they want to achieve as a group , for real ? ” ; “ Why are we doing that in the first place ? ” ; “ How do we make decisions ? ” . Participants worked individually ( individual goals ) and in the group ( shared goals and voting ) , used a ton of sticky notes , and had their time to ask if something was n’t clear . As a result , the team had filled the canvas with all the necessary information . A photo of it was uploaded in the dedicated space on Confluence for everyone to have access to it at every time . After the main goal was established they agreed that they are working on it together . Insight & Approach To be honest , I did n’t expect any good results at all , as it was my first attempt to do such an activity , but I was pleasantly surprised by the outcomes . At the beginning of the workshop , participants were n’t clicking at all with one another , but in the end , oh boy , it was n’t the same group of people that came in 2 hours earlier . They were starting to show signs of the team . The mood in the room was different : it was elevating . Members of opposing departments were supporting each other 's thoughts and agreeing on a common goal . But it was n’t all roses , and few participants were actively against this activity during the first part of it . They did n't see how it can help and consider it a waste of time that could be spent on the real work , thanks to the engagement of the team leaders it was possible to include them after all . The idea of the second workshop was in the air at the end , and one of the team leaders expressed that that kind of activity could be beneficial in the future . Sometimes there are people with whom you ca n't win . Not those teams , though . They never had any design - related exercises ever before , and next time , in a similar situation , I 'll try to better address the value of such an activity to avoid skepticism . Also , next time I could use some background music , the tip I stumbled upon Stanford d.school guide on how to run a workshop . Overall I can say that using the visualization technique was beneficial , applicable , and fitted to the purpose of establishing the common ground , and it was received warmly by the participants . ### Output:

14413

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Storytelling First of all , sorry for my English level . Challenge and selection When I was a child I used to watch a TV program “ Brothers Grimm tales ” , that was the best way for me to travel , to transport my mind to other countries , other cultures , that was a way to live new experiences and learn . Nowadays I work as a consultant in productivity , responsible for guiding companies in how to produce more and better . My job is training people in different levels , machine operators , supervisors , managers , etc . During this process I have asked myself what do people have in common in their learning process ? And what is the best way to teach and learn . After years of experiences I identified that the best way to connect with these people is telling a story , transporting these people to events that have happened to you or to anyone in other factories , in other process . Even I invent a story to explain a new concept , they act as characters of this story and the way that they learn the concepts is easier and funny . Application One of the tools that I use in my courses is “ Job instruction ” this is a method to instruct an operator how to perform a job correctly , safely and conscientiously . I use storytelling to teach this method , I have invented a story about a rescue boat , people who are being trained are part of this rescue boat , they must learn different activities , the first one is that they must learn how to tie a rescue knot , I explain them that this is a very important activity because this is used to rescue people in the ocean , so it must be done very well . I give them the rope , glasses and everything what they need for this activity . After following the method , try some times , make mistakes , and have fun , they learn the process to train people correctly , safely and conscientiously . Insight & Approach Applying this tool I have learned that the best way to train is creating empathy with the people , most of all identify with experiences that others have lived , when you tell a story , people feel identified , connect with you , even enjoy the story and open their minds . As leader this is an excellent tool to engage attention , inspire action and be a more persuasive . People move by emotions . In companies training process , storytelling can be used to organize information that can provide structured learning .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Storytelling First of all , sorry for my English level . Challenge and selection When I was a child I used to watch a TV program “ Brothers Grimm tales ” , that was the best way for me to travel , to transport my mind to other countries , other cultures , that was a way to live new experiences and learn . Nowadays I work as a consultant in productivity , responsible for guiding companies in how to produce more and better . My job is training people in different levels , machine operators , supervisors , managers , etc . During this process I have asked myself what do people have in common in their learning process ? And what is the best way to teach and learn . After years of experiences I identified that the best way to connect with these people is telling a story , transporting these people to events that have happened to you or to anyone in other factories , in other process . Even I invent a story to explain a new concept , they act as characters of this story and the way that they learn the concepts is easier and funny . Application One of the tools that I use in my courses is “ Job instruction ” this is a method to instruct an operator how to perform a job correctly , safely and conscientiously . I use storytelling to teach this method , I have invented a story about a rescue boat , people who are being trained are part of this rescue boat , they must learn different activities , the first one is that they must learn how to tie a rescue knot , I explain them that this is a very important activity because this is used to rescue people in the ocean , so it must be done very well . I give them the rope , glasses and everything what they need for this activity . After following the method , try some times , make mistakes , and have fun , they learn the process to train people correctly , safely and conscientiously . Insight & Approach Applying this tool I have learned that the best way to train is creating empathy with the people , most of all identify with experiences that others have lived , when you tell a story , people feel identified , connect with you , even enjoy the story and open their minds . As leader this is an excellent tool to engage attention , inspire action and be a more persuasive . People move by emotions . In companies training process , storytelling can be used to organize information that can provide structured learning . ### Output:

16506

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization Challenge & Selection I used the strategy of visualization to describe the confusing contents of one project . When I was in the human resource department in a student organization , I was in charge of a new program to support new members . Although I successfully generate the framework of the program , I found it difficult to convey what it was like . My project was called “ Seido , ” the Neighbors Project in Japanese , which included a system of paring new members and senior members to let each new member have an accessible supporter . Although I had to differentiate my project from the mentor system , which had already existed in my organization , I was always told that my program was a resemblance to it . Some of my colleagues said to me that my program was unique and helpful , so I decided not to give up and changed the way I explained my project . To tackle this problem , I made use of the benefits of visualization . As Angela Myer said in her video , visualization helps you to convey what you want to say to others without confusion . It was difficult to differentiate the contents of my project , especially about the role of the supporters , from that of the mentor system . While the mentors worked as advisors to help junior members work on their tasks , the supporters in my project were defined as guides to make new members familiar with my organization and have more psychological safety . I decided to use images to depict this role of the supporters to the participants . In addition , I believed that visualization was the best way to explain what the supporters actually did as well . According to Myer , visualization is useful not only in ideation but also in prototyping and pilot , which is the stage where I found the difficulty . Because I ran this project basically by myself , it is unavoidable to make the supporters understand what they would do and work on most of it by themselves . To realize this ideal situation , I tried to create a simple instruction book . This book should minimize the number of questions from the supporters , so I took advantage of visualization , including figures , lines , and color effects , instead of words alone . Application First of all , I attached several images to the instruction I used . They depicted kind neighbors talking with each other . I thought that the picture of neighbors was suitable to depict my project supporters because they would work to make new members feel safe there in my organization . If your neighbors are kind to you , you can feel comfortable living there . I tried to use this psychological tendency to make the participants find the picture of my project supporters . One of the participants told me that the images are helpful to understand my project and to find differences from the mentor system . Furthermore , I created the instruction book with visualization techniques . My instruction explains what the supporters would do in order with figures , arrows , and lines . Color selection helped me to highlight the important contents and to visually simplify the flow of the supporters ’ tasks . It included more information or guide than just a wordy explanation , so I faced less confusion than before . While I had explained it verbally to each of them , I finally managed to save time to do so and focused on other management tasks . Insight & Approach Throughout this experience , I found that visualization is an efficient method to convey information to others . Of course , it usually takes time to complete works with visualization because creators or innovators need to consider how to represent what they want to say on their whiteboards . Using visualization is not so simple as explaining with words . However , at the same time , it saved a lot of time . Visualization is highly useful to make your instruction understood precisely to others . Therefore , you do not have to be bothered with the confusion caused by your verbal explanation and you can save time explaining your issue with words in the first place . Visualization itself can complete a part of your work . When I get the next opportunity to use visualization as an innovative strategy , I would like to work on it with more people . Because I dealt with this challenge nearly by myself , my work was based on my ideas , perhaps my biases or stereotypes . I think that visualization done by multiple people is more powerful and effective because they can find and prevent biases of each member . If I have a chance , I will discuss each member ’s ideas and try to reach a universal design , which everyone can understand .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization Challenge & Selection I used the strategy of visualization to describe the confusing contents of one project . When I was in the human resource department in a student organization , I was in charge of a new program to support new members . Although I successfully generate the framework of the program , I found it difficult to convey what it was like . My project was called “ Seido , ” the Neighbors Project in Japanese , which included a system of paring new members and senior members to let each new member have an accessible supporter . Although I had to differentiate my project from the mentor system , which had already existed in my organization , I was always told that my program was a resemblance to it . Some of my colleagues said to me that my program was unique and helpful , so I decided not to give up and changed the way I explained my project . To tackle this problem , I made use of the benefits of visualization . As Angela Myer said in her video , visualization helps you to convey what you want to say to others without confusion . It was difficult to differentiate the contents of my project , especially about the role of the supporters , from that of the mentor system . While the mentors worked as advisors to help junior members work on their tasks , the supporters in my project were defined as guides to make new members familiar with my organization and have more psychological safety . I decided to use images to depict this role of the supporters to the participants . In addition , I believed that visualization was the best way to explain what the supporters actually did as well . According to Myer , visualization is useful not only in ideation but also in prototyping and pilot , which is the stage where I found the difficulty . Because I ran this project basically by myself , it is unavoidable to make the supporters understand what they would do and work on most of it by themselves . To realize this ideal situation , I tried to create a simple instruction book . This book should minimize the number of questions from the supporters , so I took advantage of visualization , including figures , lines , and color effects , instead of words alone . Application First of all , I attached several images to the instruction I used . They depicted kind neighbors talking with each other . I thought that the picture of neighbors was suitable to depict my project supporters because they would work to make new members feel safe there in my organization . If your neighbors are kind to you , you can feel comfortable living there . I tried to use this psychological tendency to make the participants find the picture of my project supporters . One of the participants told me that the images are helpful to understand my project and to find differences from the mentor system . Furthermore , I created the instruction book with visualization techniques . My instruction explains what the supporters would do in order with figures , arrows , and lines . Color selection helped me to highlight the important contents and to visually simplify the flow of the supporters ’ tasks . It included more information or guide than just a wordy explanation , so I faced less confusion than before . While I had explained it verbally to each of them , I finally managed to save time to do so and focused on other management tasks . Insight & Approach Throughout this experience , I found that visualization is an efficient method to convey information to others . Of course , it usually takes time to complete works with visualization because creators or innovators need to consider how to represent what they want to say on their whiteboards . Using visualization is not so simple as explaining with words . However , at the same time , it saved a lot of time . Visualization is highly useful to make your instruction understood precisely to others . Therefore , you do not have to be bothered with the confusion caused by your verbal explanation and you can save time explaining your issue with words in the first place . Visualization itself can complete a part of your work . When I get the next opportunity to use visualization as an innovative strategy , I would like to work on it with more people . Because I dealt with this challenge nearly by myself , my work was based on my ideas , perhaps my biases or stereotypes . I think that visualization done by multiple people is more powerful and effective because they can find and prevent biases of each member . If I have a chance , I will discuss each member ’s ideas and try to reach a universal design , which everyone can understand . ### Output:

8829

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Problem Statement : To identify a possible solution for understanding the problem among diverse group of people , I have used the tool of Visualisation or Visual Thinking . This technology can be used for goverment agencies who apply this technology to modernize the output or for the delivery of the services provided by them for the citizens of their country i.e , U.S. Project : As I am using the tool of visualisation and also mentioned previously about the Straw Man , same is created from my end for solving the problem statement . For creating the straw man , various existing materials can be used such as training matrials , operating documents etc . In case , documents are not available then meeting is conducted with few people who will be main point of contact during the whole program . As per David Gray 's book , concept of front stage / back stage can be used from previous reasearch . This concept helps internal service interact with customers and help them provide the service . The template contains the a column on the left for Partners and Value Chain Providers and a column on the right for Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities . I have used Visio to create the straw man with shapes and icons . For this program , I will divide the stakeholders into groups having 5 - 6 memebers each representing various areas of interest and organizations . Sticky notes will be distributed to each one of them and they will have to answer few questions such as • How can we change the graphic so that it is precise to the problem statement • Any key elements are missing from the graphic . Please mention if any . • Do you know the relationship between each entity ? 20 mins is provided to each team to discuss the questions and about the graphic .They come with the additional insights if any . After the session , I will create a group poster with all the data that I collected from the teams and also if they provide with new information that I collected from the session . I will create a new graphic as per the proposed changes by the groups if required . Output : The most important aspect that we learn from this program is that feedback helps us to improve the graphic and helps to understand the problem and solve it in a better manner . There is always a space for shared learning which is a important aspect in group activites such as this . This program helps the memebers discuss about the their perspectives and also the root cause of their problems . Valuable aspect is discovered in this program i.e , visualisation which is the primary point for design thinking activities . Graphic that is created using the feedback helps as the reference tool for other projects .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Problem Statement : To identify a possible solution for understanding the problem among diverse group of people , I have used the tool of Visualisation or Visual Thinking . This technology can be used for goverment agencies who apply this technology to modernize the output or for the delivery of the services provided by them for the citizens of their country i.e , U.S. Project : As I am using the tool of visualisation and also mentioned previously about the Straw Man , same is created from my end for solving the problem statement . For creating the straw man , various existing materials can be used such as training matrials , operating documents etc . In case , documents are not available then meeting is conducted with few people who will be main point of contact during the whole program . As per David Gray 's book , concept of front stage / back stage can be used from previous reasearch . This concept helps internal service interact with customers and help them provide the service . The template contains the a column on the left for Partners and Value Chain Providers and a column on the right for Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities . I have used Visio to create the straw man with shapes and icons . For this program , I will divide the stakeholders into groups having 5 - 6 memebers each representing various areas of interest and organizations . Sticky notes will be distributed to each one of them and they will have to answer few questions such as • How can we change the graphic so that it is precise to the problem statement • Any key elements are missing from the graphic . Please mention if any . • Do you know the relationship between each entity ? 20 mins is provided to each team to discuss the questions and about the graphic .They come with the additional insights if any . After the session , I will create a group poster with all the data that I collected from the teams and also if they provide with new information that I collected from the session . I will create a new graphic as per the proposed changes by the groups if required . Output : The most important aspect that we learn from this program is that feedback helps us to improve the graphic and helps to understand the problem and solve it in a better manner . There is always a space for shared learning which is a important aspect in group activites such as this . This program helps the memebers discuss about the their perspectives and also the root cause of their problems . Valuable aspect is discovered in this program i.e , visualisation which is the primary point for design thinking activities . Graphic that is created using the feedback helps as the reference tool for other projects . ### Output:

20979

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : I was assigned to a project in a business innovation course with a team composed of five to identify issues regarding the aviation market and resolve them in order to create value that enhances customers ' experience . The project was simplified into two phases , with a limited time of two weeks for each phase . The challenge will depend on identifying our target audience and the market issues that are faced by customers . Selection : Customer storytelling is the most effective tool to gain insight and understand our target audience 's needs , as well as the conflicts they encountered during their journey . In stories , we can better understand what customers want from a solution . Having a story makes it easy for everyone engaged in the project to understand and ensure that their work is focused on the customers needs and the value they create . According to Stickdorn and Schneider ( 2010 ) storytelling is a technique for sharing insight and putting people and their experiences front and center . Stories can be told and perceived in a variety of ways and does not have to be the only way to get knowledge . Application : The first phase was planning , with the objective of defining the users through interviews and surveys , as well as listening to their previous experiences and how they struggled with these services , resulting in a waste of time and effort . The second phase was designing . After collecting the necessary data , our team had weekly meetings to address these issues . We focused on the main ideas and developed an app that digitizes services with useful features , which was inspired by skip - the - line technique . Moreover , to be specific we did not want to limit our application to a certain audience . The application will serve as a link between passengers and tourism businesses and will customize consumer preferences and offer suggestions based on the data it collects . We track our progress through each stage . As a result , by adding value to these users ' lives , we 've improved their experience and saved them time and effort . Stories enable us to form a clearer image of the problem and build a comprehensive understanding of the optimal solution for a better customer experience . Insight : Stories have been a part of human life , which inspire , motivate and trigger imaginations . Their stories were utilized as an input to come up with a method to enhance their experience . By engaging with this process and receiving several stories , I believe that this tool helped me to understand , improve and make it easier to address their problems . Moreover , I 've learned that designing for a better experience requires a comprehensive understanding of consumers ' emotions and motivations , which may be a challenging process . This process highlighted the importance of eliciting and listening carefully to their concerns , which helped with the generation of many ideas . According to Geven et al . , stories can be used to create a vision , concretize ideas , guide the design , and communicate value . Therefore , stories are at the heart of people experience . They connect and motivate us to understand and change . Approach : The challenge I faced was customer - focused . The power of stories , in my opinion , is essential and can help us develop deeper empathy and more clear visions of what we 're trying to change . What I would change and what I learned from the course is to focus more on people and less on the process , because paying attention to the human dimension is important and a key to success , as well as finding and asking the right questions that are likely to elicit the response we ’re looking for . Stories trigger emotions , speak to a certain time , and drive us to form a deep bond and a long - term relationship with consumers . In an era where stakeholders are overwhelmed with data and information , stories and sharing represent a way to boost connections and to get deeper in order to implement a solution . Reference : Geven , A. , Schrammel , J. , Tscheligi , M. ( 2006 ) ‘ Narrations and Storytelling as Methodical Key Elements for Studying User Experience ’ , Nordic Conference on Human Interaction . Vienna , Austria : Centre for Usability Research and Engineering , p. 79- 83 .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : I was assigned to a project in a business innovation course with a team composed of five to identify issues regarding the aviation market and resolve them in order to create value that enhances customers ' experience . The project was simplified into two phases , with a limited time of two weeks for each phase . The challenge will depend on identifying our target audience and the market issues that are faced by customers . Selection : Customer storytelling is the most effective tool to gain insight and understand our target audience 's needs , as well as the conflicts they encountered during their journey . In stories , we can better understand what customers want from a solution . Having a story makes it easy for everyone engaged in the project to understand and ensure that their work is focused on the customers needs and the value they create . According to Stickdorn and Schneider ( 2010 ) storytelling is a technique for sharing insight and putting people and their experiences front and center . Stories can be told and perceived in a variety of ways and does not have to be the only way to get knowledge . Application : The first phase was planning , with the objective of defining the users through interviews and surveys , as well as listening to their previous experiences and how they struggled with these services , resulting in a waste of time and effort . The second phase was designing . After collecting the necessary data , our team had weekly meetings to address these issues . We focused on the main ideas and developed an app that digitizes services with useful features , which was inspired by skip - the - line technique . Moreover , to be specific we did not want to limit our application to a certain audience . The application will serve as a link between passengers and tourism businesses and will customize consumer preferences and offer suggestions based on the data it collects . We track our progress through each stage . As a result , by adding value to these users ' lives , we 've improved their experience and saved them time and effort . Stories enable us to form a clearer image of the problem and build a comprehensive understanding of the optimal solution for a better customer experience . Insight : Stories have been a part of human life , which inspire , motivate and trigger imaginations . Their stories were utilized as an input to come up with a method to enhance their experience . By engaging with this process and receiving several stories , I believe that this tool helped me to understand , improve and make it easier to address their problems . Moreover , I 've learned that designing for a better experience requires a comprehensive understanding of consumers ' emotions and motivations , which may be a challenging process . This process highlighted the importance of eliciting and listening carefully to their concerns , which helped with the generation of many ideas . According to Geven et al . , stories can be used to create a vision , concretize ideas , guide the design , and communicate value . Therefore , stories are at the heart of people experience . They connect and motivate us to understand and change . Approach : The challenge I faced was customer - focused . The power of stories , in my opinion , is essential and can help us develop deeper empathy and more clear visions of what we 're trying to change . What I would change and what I learned from the course is to focus more on people and less on the process , because paying attention to the human dimension is important and a key to success , as well as finding and asking the right questions that are likely to elicit the response we ’re looking for . Stories trigger emotions , speak to a certain time , and drive us to form a deep bond and a long - term relationship with consumers . In an era where stakeholders are overwhelmed with data and information , stories and sharing represent a way to boost connections and to get deeper in order to implement a solution . Reference : Geven , A. , Schrammel , J. , Tscheligi , M. ( 2006 ) ‘ Narrations and Storytelling as Methodical Key Elements for Studying User Experience ’ , Nordic Conference on Human Interaction . Vienna , Austria : Centre for Usability Research and Engineering , p. 79- 83 . ### Output:

16885

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Description of the challenge : Increase the monetary income of the family tapestry , which has suffered losses since the beginning of the pandemic and the confinement . During this season , customer visits have decreased substantially and it is difficult to obtain raw materials , explicitly related to entering the city due to the strict insulation standards . Before the selection of the tool I wanted to investigate the topics that have been studied throughout the course , among these is the type of problem , the identification of this gives us two parameters : if it is manageable , organized it can easily use a model to follow , something like a development algorithm , or a " twisted " problem which is solved by the design thinking method . Selection : The tool I decided to use to carry out this challenge is mind mapping , as I believe it will help me to find solutions in an effective way . This tool organizes the data obtained through interviews , supervision and other ethnographic sub - tools , which allow us to know the context in which the challenge occurs . The organization of data is done graphically with keywords that allow us to imagine the general situation and understand what causes the problem . Once the mind map is established we proceed to look for patterns that locate the cause of the problem in order to generate a slight notion of ideas or solutions that , even if they are not the definitive ones that will help us , in future phases , to seek the right one and even to create new innovative ideas from the starting ideas . Moreover , it simplifies in a creative and illustrative manner , which can be reflected in an extensive report that is often complicated and tedious to read and understand . Application : For the application of the selected tool , starting with the question What is ? , which corresponds to the first phase , I started with the parts that make up the tapestry in some way , these parts make the company exists , that I did in order to find the core of problem that should indeed be in some of these factors . So from the four components that I managed to idealize ( Clients , Commercial Skills , catalogue , tools for the development of work ) , and questions attached to each of the competencies , a list of each question was obtained , additionally I could do a small study of the place for a short time , using the observation and some accurate questions ( similar to a survey ) towards some clients and company personnel , with this data , I organized the mind map . So by analyzing each component of the map we have : • Clients : those who are an essential part of the development and growth of the company , in this case , the clients have radically diminished , and it is sought that they return again with different options to obtain the product . The three questions are asked : Who are they ? , What they are looking for and if they are potential customers , why do they return ? , I think they ’re extremely important questions that help you find factors and relate to each other , in the first , your answer is people who have cars or companies that work with some type of vehicle . In the second there is a list : durability , easy cleaning , good prices , innovative designs , availability of colors , guarantee , quality , comfort , delivery time ; and finally the third question , if they are potential customers , because they return , among them this , the quality , friendship , references . • Commercial competitors : Are those who in one way or another , influence the low demand , maybe because they have better prices , loyal customers , advertising , high quality among others , in this case , the tapestry is located in an area where there are many more of them , and competitiveness is big . • Work equipment : These are the tools used to carry out the work , from keys and pliers , to sealant , sewing machines , It should be stressed that large companies have more machinery , which puts the small family business at a disadvantage . In addition there are also the raw material , from the thread , to the hides of all kinds and other fabrics used for upholstery , the availability of them and their prices around quality and guarantee . • Catalog : The company offers only upholstery for vehicles , although there is a really great variety of vehicles , it only stays there from the beginning of its days . There is a great diversity of tents and upholstery for all kinds of vehicles . Analyzing each component , there are several startup ideas that can help , this step proceeded to brainstorm trying to find the problem to solve , What is ? : • Small area of work • Little raw material available • Competition with large companies • Little advertising , whether on social networks , media or print media . • Global pandemic • Locality • Bad accounting • Bad Labor • Lack of labour force • Reduced catalogue • Bad materials • Lack of clients • Difficult access to the city , both for new customers and materials At this point you can discard the options that are not presented in this case , and also join those that depend on one another . For example , if there is advertising on social networks and in print media , if there is good accounting , because the one who manages knows finances , knows the prices of the upholstery of each car and is trustworthy . The employee ’s labor is very good , and in fact it is required by some other companies , and the materials are certified , and of very good quality . The locality can be combined with the skills of large companies ; on the other hand , the pandemic is related to the lack of clients and the lack of manpower , and difficult access to the city , there is also the few raw materials available with the reduced catalog . Thus , there are some points that are problems in the company for example , the small area of work , the solution may be to expand by changing of commercial premises , at this time would be a risky situation , and although lately some contracts have arrived ( competition prices are much higher and more local prices are often closing ) , the best thing would be to wait for developments , and you can start by hiring manpower , improving the delivery time of the products , with this idea you might think that if you risk hiring manpower and there is no work to be done , because it is a smaller loss than renting a large premises , you use the trial and error tool , and the error is measured , concerning that if there are monetary losses , It will be much smaller . As far as raw materials are concerned , since materials can not be accessed outside the city at the moment , local materials are sought , of the same quality and with a satisfactory guarantee , and the catalogue can also be expanded , for example , upholstering also home furniture and other products , because in this case it would go out of its comfort zone , but would learn new skills and would not lose income . With the customers ' difficult access to the city and the lack of physical contact due to wanting to avoid contagion was idealized this alternative , using an application in which the customer can see in the large library of car models , your car model but varying the upholstery available to your preference , as each car make and model has different type of upholstery , so the customer could see the upholstery he wants and how it would look to his model , in order to avoid unnecessary extended contact , and also help the customer ’s choice , as many times they are undecided as to what color , material or type of upholstery they want , additionally there will be a section of notes , where the customer can specify something to his liking , for example a brand seal or threads of another color etc . This last idea is the one that I think has more strength however as it is the first stage to explore and resume if it is a good alternative . Insight : The knowledge that I obtained at the time of realizing , basically is to apply it in reality , in a case of my own and that by following the following steps you can obtain a really good idea that helped the lack of income in the company , besides thinking about innovating , although it is not a knowledge that is easily obtained , with something you start and scale step by step , generating better ideas and with more discretion . Approach : What I would like to do next time is to use the ethnographic tool more , in the sense of having contact with customers for longer , to know their needs thoroughly and that they want to feel at ease in their car or vehicle .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Description of the challenge : Increase the monetary income of the family tapestry , which has suffered losses since the beginning of the pandemic and the confinement . During this season , customer visits have decreased substantially and it is difficult to obtain raw materials , explicitly related to entering the city due to the strict insulation standards . Before the selection of the tool I wanted to investigate the topics that have been studied throughout the course , among these is the type of problem , the identification of this gives us two parameters : if it is manageable , organized it can easily use a model to follow , something like a development algorithm , or a " twisted " problem which is solved by the design thinking method . Selection : The tool I decided to use to carry out this challenge is mind mapping , as I believe it will help me to find solutions in an effective way . This tool organizes the data obtained through interviews , supervision and other ethnographic sub - tools , which allow us to know the context in which the challenge occurs . The organization of data is done graphically with keywords that allow us to imagine the general situation and understand what causes the problem . Once the mind map is established we proceed to look for patterns that locate the cause of the problem in order to generate a slight notion of ideas or solutions that , even if they are not the definitive ones that will help us , in future phases , to seek the right one and even to create new innovative ideas from the starting ideas . Moreover , it simplifies in a creative and illustrative manner , which can be reflected in an extensive report that is often complicated and tedious to read and understand . Application : For the application of the selected tool , starting with the question What is ? , which corresponds to the first phase , I started with the parts that make up the tapestry in some way , these parts make the company exists , that I did in order to find the core of problem that should indeed be in some of these factors . So from the four components that I managed to idealize ( Clients , Commercial Skills , catalogue , tools for the development of work ) , and questions attached to each of the competencies , a list of each question was obtained , additionally I could do a small study of the place for a short time , using the observation and some accurate questions ( similar to a survey ) towards some clients and company personnel , with this data , I organized the mind map . So by analyzing each component of the map we have : • Clients : those who are an essential part of the development and growth of the company , in this case , the clients have radically diminished , and it is sought that they return again with different options to obtain the product . The three questions are asked : Who are they ? , What they are looking for and if they are potential customers , why do they return ? , I think they ’re extremely important questions that help you find factors and relate to each other , in the first , your answer is people who have cars or companies that work with some type of vehicle . In the second there is a list : durability , easy cleaning , good prices , innovative designs , availability of colors , guarantee , quality , comfort , delivery time ; and finally the third question , if they are potential customers , because they return , among them this , the quality , friendship , references . • Commercial competitors : Are those who in one way or another , influence the low demand , maybe because they have better prices , loyal customers , advertising , high quality among others , in this case , the tapestry is located in an area where there are many more of them , and competitiveness is big . • Work equipment : These are the tools used to carry out the work , from keys and pliers , to sealant , sewing machines , It should be stressed that large companies have more machinery , which puts the small family business at a disadvantage . In addition there are also the raw material , from the thread , to the hides of all kinds and other fabrics used for upholstery , the availability of them and their prices around quality and guarantee . • Catalog : The company offers only upholstery for vehicles , although there is a really great variety of vehicles , it only stays there from the beginning of its days . There is a great diversity of tents and upholstery for all kinds of vehicles . Analyzing each component , there are several startup ideas that can help , this step proceeded to brainstorm trying to find the problem to solve , What is ? : • Small area of work • Little raw material available • Competition with large companies • Little advertising , whether on social networks , media or print media . • Global pandemic • Locality • Bad accounting • Bad Labor • Lack of labour force • Reduced catalogue • Bad materials • Lack of clients • Difficult access to the city , both for new customers and materials At this point you can discard the options that are not presented in this case , and also join those that depend on one another . For example , if there is advertising on social networks and in print media , if there is good accounting , because the one who manages knows finances , knows the prices of the upholstery of each car and is trustworthy . The employee ’s labor is very good , and in fact it is required by some other companies , and the materials are certified , and of very good quality . The locality can be combined with the skills of large companies ; on the other hand , the pandemic is related to the lack of clients and the lack of manpower , and difficult access to the city , there is also the few raw materials available with the reduced catalog . Thus , there are some points that are problems in the company for example , the small area of work , the solution may be to expand by changing of commercial premises , at this time would be a risky situation , and although lately some contracts have arrived ( competition prices are much higher and more local prices are often closing ) , the best thing would be to wait for developments , and you can start by hiring manpower , improving the delivery time of the products , with this idea you might think that if you risk hiring manpower and there is no work to be done , because it is a smaller loss than renting a large premises , you use the trial and error tool , and the error is measured , concerning that if there are monetary losses , It will be much smaller . As far as raw materials are concerned , since materials can not be accessed outside the city at the moment , local materials are sought , of the same quality and with a satisfactory guarantee , and the catalogue can also be expanded , for example , upholstering also home furniture and other products , because in this case it would go out of its comfort zone , but would learn new skills and would not lose income . With the customers ' difficult access to the city and the lack of physical contact due to wanting to avoid contagion was idealized this alternative , using an application in which the customer can see in the large library of car models , your car model but varying the upholstery available to your preference , as each car make and model has different type of upholstery , so the customer could see the upholstery he wants and how it would look to his model , in order to avoid unnecessary extended contact , and also help the customer ’s choice , as many times they are undecided as to what color , material or type of upholstery they want , additionally there will be a section of notes , where the customer can specify something to his liking , for example a brand seal or threads of another color etc . This last idea is the one that I think has more strength however as it is the first stage to explore and resume if it is a good alternative . Insight : The knowledge that I obtained at the time of realizing , basically is to apply it in reality , in a case of my own and that by following the following steps you can obtain a really good idea that helped the lack of income in the company , besides thinking about innovating , although it is not a knowledge that is easily obtained , with something you start and scale step by step , generating better ideas and with more discretion . Approach : What I would like to do next time is to use the ethnographic tool more , in the sense of having contact with customers for longer , to know their needs thoroughly and that they want to feel at ease in their car or vehicle . ### Output:

11552

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization 1 . Challenge An agro - industrial company summons a group of engineers to present a machine proposal that allows to improve and optimize the processes of food selection . There is a need to optimize the time and resources to be able to have a favorable and economic result . The current process generates delays and delays in production and the plant manager is looking for a mechanism to optimize time and space for the selection of tomatoes . A group of four engineers from different disciplines decides to participate with a proposal that allows the process of selection and purification of tomatoes is faster . None of them has experience in this type of process , none have worked in these plants , and come from different disciplines , from different fields of work , however , they are anxious to present an idea that can solve the problem . In order to present their proposals and ideas it was necessary a universal language that allows them to understand the perception of each one . 2 . Selection By having different ways of approaching the solution and because the engineers came from different disciplines , it was determined that Visualization ( drawing , photographs and concept maps ) could be the best tool for each one of them to present their proposal and so all others understand it , that way together they would simplify the concept of the new product . The drawing in paper of the proposal would be able to explain a new design of the machine , the drawing will help to recreate the idea and present its operation . The visualization tool was used to determine the current problems that the machine has in the recognition and purification of tomatoes , the pain points were identified , the use of photographs , the processes of the machine were recorded , as well as the behavior of the operators in the machine , likewise , a visual recognition of the structure of the machine ( parts , structure , size , operation ) was made . 3 . Application It was indicated that each engineer should visit the plant at a different time and take photographs of the machine process and its operation , that way , they would have images from the perspective of each one , they were not allowed to visit the plant as a whole , that it would prevent one 's perception from influencing another . At that visit they were also asked to describe the experience of the operators and to draw the use of the machine , it was important that they take notes of that process . After each one visited and recorded the process of the machine and its operation , the photographs were printed and the four engineers were gathered , at that meeting the photographs were presented and each one was asked to describe by a mental map the observed . After that , each one proposed a solution using a table with four basic variables for the operation of the machine : production speed , energy consumption , manufacturing cost , maintenance costs ) . To do so , they were provided with a table with four columns , containing these four variables , and in which they should put their proposed solutions . Then , as a whole , a score was assigned to the extent that they best met the stated criteria . Finally , there were several proposals to the problems , and the engineers made the drawing together of the final proposal , each engineer had the opportunity to improve the previous design or to add elements that could improve the performance of the machine . At the side of the drawing were allowed to make flow charts and concept maps that allowed to take into account the qualitative information and align the ideas of all . Visualization also facilitated the development of the prototype . After having the final drawing proceeded to elaborate the prototype , that way could be tested if the machine worked . 4 . Insight Engineers often use drawing or concept maps as resources that allow them to display their ideas and concepts , however , it is important to address and help them manage the information they can collect with the use of those resources . They are not aware of how powerful the Visualization tool is and do not exploit it , they ignore that they can further develop their creativity and enrich their proposals . The use of photographs and the previous observation of the operation of the machine , helped to focus on the user and have a starting point of the proposal , this also brings them closer to the real problems they must solve and helps their proposal approach an appropriate solution . 5 . Approach The Visualization tool could be complemented with the Storytelling tool in this way it could develop a complete analysis and approach of the problem and solution and place it in a real context .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization 1 . Challenge An agro - industrial company summons a group of engineers to present a machine proposal that allows to improve and optimize the processes of food selection . There is a need to optimize the time and resources to be able to have a favorable and economic result . The current process generates delays and delays in production and the plant manager is looking for a mechanism to optimize time and space for the selection of tomatoes . A group of four engineers from different disciplines decides to participate with a proposal that allows the process of selection and purification of tomatoes is faster . None of them has experience in this type of process , none have worked in these plants , and come from different disciplines , from different fields of work , however , they are anxious to present an idea that can solve the problem . In order to present their proposals and ideas it was necessary a universal language that allows them to understand the perception of each one . 2 . Selection By having different ways of approaching the solution and because the engineers came from different disciplines , it was determined that Visualization ( drawing , photographs and concept maps ) could be the best tool for each one of them to present their proposal and so all others understand it , that way together they would simplify the concept of the new product . The drawing in paper of the proposal would be able to explain a new design of the machine , the drawing will help to recreate the idea and present its operation . The visualization tool was used to determine the current problems that the machine has in the recognition and purification of tomatoes , the pain points were identified , the use of photographs , the processes of the machine were recorded , as well as the behavior of the operators in the machine , likewise , a visual recognition of the structure of the machine ( parts , structure , size , operation ) was made . 3 . Application It was indicated that each engineer should visit the plant at a different time and take photographs of the machine process and its operation , that way , they would have images from the perspective of each one , they were not allowed to visit the plant as a whole , that it would prevent one 's perception from influencing another . At that visit they were also asked to describe the experience of the operators and to draw the use of the machine , it was important that they take notes of that process . After each one visited and recorded the process of the machine and its operation , the photographs were printed and the four engineers were gathered , at that meeting the photographs were presented and each one was asked to describe by a mental map the observed . After that , each one proposed a solution using a table with four basic variables for the operation of the machine : production speed , energy consumption , manufacturing cost , maintenance costs ) . To do so , they were provided with a table with four columns , containing these four variables , and in which they should put their proposed solutions . Then , as a whole , a score was assigned to the extent that they best met the stated criteria . Finally , there were several proposals to the problems , and the engineers made the drawing together of the final proposal , each engineer had the opportunity to improve the previous design or to add elements that could improve the performance of the machine . At the side of the drawing were allowed to make flow charts and concept maps that allowed to take into account the qualitative information and align the ideas of all . Visualization also facilitated the development of the prototype . After having the final drawing proceeded to elaborate the prototype , that way could be tested if the machine worked . 4 . Insight Engineers often use drawing or concept maps as resources that allow them to display their ideas and concepts , however , it is important to address and help them manage the information they can collect with the use of those resources . They are not aware of how powerful the Visualization tool is and do not exploit it , they ignore that they can further develop their creativity and enrich their proposals . The use of photographs and the previous observation of the operation of the machine , helped to focus on the user and have a starting point of the proposal , this also brings them closer to the real problems they must solve and helps their proposal approach an appropriate solution . 5 . Approach The Visualization tool could be complemented with the Storytelling tool in this way it could develop a complete analysis and approach of the problem and solution and place it in a real context . ### Output:

14096

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : As a member of an airline continuous improvement team , we permanently search and develop improvements with significant financial or service value . When COVID-19 arrived we suffered many disruptions , and so we had to find the way to adapt our operation and processes . Because of change in travel policies or flight schedule , passengers where worried about they ’re flight status . One of the things we perceived was that email notifications when a flight was cancelled or modified were not clear enough for this situation , and current contact points had not enough capacity due to high demand . Selection : To face this challenge we selected the visualization tool , because we believed the key was to develop a share understanding of the situation . Contained by a variety of passenger information needs and because of the different teams involved in the solution . By visualization we can express what we perceive from the situation and that what are the possible key elements . Also we can engage all the stakeholders by sensitizing them with the passenger situation and the importance of the solution . Before starting we review the Angela Myers video and took some benefits of the tool in order to use them when we proposed to use it . Application : We developed the visualization on an incremental way , including stakeholders in different steps . Starting first with our team , sketching on a big mural the elements we perceived with a process logic and with illustrative information , as email examples . In the second meeting we present this idea to the costumer experience team and refine some more details . With this done we accomplished to have a perfect product to sell the idea and continuously adapt it as we go on including new stakeholders . And by having a clear idea of the problem and watching how different elements worked together we discover some insights . Insight : The narrow solution would have been to improve emails content and automatic response in order to reduce contact center demand . But by sketching the different elements we notice ecosystem influence of different teams of the company , and how they need to operate as one . For instance we notice that as in COVID-19 we could flattened from curve of contacts if we tunne email notifications in coordination with contact center saturation . Also we discover that clarifying the passenger that was not urgent to get in touch , that the booking will stand for several time and he could contact later when he have decided to travel . Approach : I find in visualization a perfect tool to develop share understandings of a situation , also an excellent way to present or encourage de idea . In the future we could try to use the tool with all the stakeholders at the same time instead of incrementally , so we can wide the opportunities instead of adapting an initial sketch .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : As a member of an airline continuous improvement team , we permanently search and develop improvements with significant financial or service value . When COVID-19 arrived we suffered many disruptions , and so we had to find the way to adapt our operation and processes . Because of change in travel policies or flight schedule , passengers where worried about they ’re flight status . One of the things we perceived was that email notifications when a flight was cancelled or modified were not clear enough for this situation , and current contact points had not enough capacity due to high demand . Selection : To face this challenge we selected the visualization tool , because we believed the key was to develop a share understanding of the situation . Contained by a variety of passenger information needs and because of the different teams involved in the solution . By visualization we can express what we perceive from the situation and that what are the possible key elements . Also we can engage all the stakeholders by sensitizing them with the passenger situation and the importance of the solution . Before starting we review the Angela Myers video and took some benefits of the tool in order to use them when we proposed to use it . Application : We developed the visualization on an incremental way , including stakeholders in different steps . Starting first with our team , sketching on a big mural the elements we perceived with a process logic and with illustrative information , as email examples . In the second meeting we present this idea to the costumer experience team and refine some more details . With this done we accomplished to have a perfect product to sell the idea and continuously adapt it as we go on including new stakeholders . And by having a clear idea of the problem and watching how different elements worked together we discover some insights . Insight : The narrow solution would have been to improve emails content and automatic response in order to reduce contact center demand . But by sketching the different elements we notice ecosystem influence of different teams of the company , and how they need to operate as one . For instance we notice that as in COVID-19 we could flattened from curve of contacts if we tunne email notifications in coordination with contact center saturation . Also we discover that clarifying the passenger that was not urgent to get in touch , that the booking will stand for several time and he could contact later when he have decided to travel . Approach : I find in visualization a perfect tool to develop share understandings of a situation , also an excellent way to present or encourage de idea . In the future we could try to use the tool with all the stakeholders at the same time instead of incrementally , so we can wide the opportunities instead of adapting an initial sketch . ### Output:

10572

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

LEARNING LAUNCH CHALLENGE & SELECTION : My Father runs a small Finance Company in the city . And it is one among other 8 companies . So , it was a well competitive market . Though everyone had equal share in the market , my father asked whether we can do something that gives us the chance to acquire some more customer base . The service of the company is simple , we lend money and we get paid interest for that . I thought in finance company we can not create value by reducing the interest rate as it will make a great hit in the revenue of the company . So I decided to find some competitive advantage or where we are making mistakes . Even small mistakes can make great changes in the outcome . I started to know more about the customers and the life cycle of the them . And I found that people after inquiring a finance company always goes to their home and discuss which company is favorable . Only after that they get money from the company . So , if a company makes a sweet presence(consumer - centric ) at the time when consumer discusses in their home , there is a chance of making a strong relationship and it will ultimately lead to more customers . I decided to test my method and the tool I selected is Learning Launch . APPLICATION : Whenever a customer comes and inquires , we collected their phone numbers . And , once they leave and went to their home , we called them through the phone and once again told about our plans and explained how reliable we are . We continued this approach for one month and there was a considerable increase in customers . Though some people felt uncomfortable and irritated while calling them . In those cases , we understood them and displayed a friendly approach . The idea of connecting with people at the time of decision making played a significant role . INSIGHTS & APPROACH : By applying the learning launch tool , we found that connecting with people at the right time plays a significant role . And as this approach showed a good results , we went on to continue this process . And now this process has become one of the unique qualities of our company . To find more about our customers now I 'm going to use journey mapping tool to focus on journey of customers after they borrowed money .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: LEARNING LAUNCH CHALLENGE & SELECTION : My Father runs a small Finance Company in the city . And it is one among other 8 companies . So , it was a well competitive market . Though everyone had equal share in the market , my father asked whether we can do something that gives us the chance to acquire some more customer base . The service of the company is simple , we lend money and we get paid interest for that . I thought in finance company we can not create value by reducing the interest rate as it will make a great hit in the revenue of the company . So I decided to find some competitive advantage or where we are making mistakes . Even small mistakes can make great changes in the outcome . I started to know more about the customers and the life cycle of the them . And I found that people after inquiring a finance company always goes to their home and discuss which company is favorable . Only after that they get money from the company . So , if a company makes a sweet presence(consumer - centric ) at the time when consumer discusses in their home , there is a chance of making a strong relationship and it will ultimately lead to more customers . I decided to test my method and the tool I selected is Learning Launch . APPLICATION : Whenever a customer comes and inquires , we collected their phone numbers . And , once they leave and went to their home , we called them through the phone and once again told about our plans and explained how reliable we are . We continued this approach for one month and there was a considerable increase in customers . Though some people felt uncomfortable and irritated while calling them . In those cases , we understood them and displayed a friendly approach . The idea of connecting with people at the time of decision making played a significant role . INSIGHTS & APPROACH : By applying the learning launch tool , we found that connecting with people at the right time plays a significant role . And as this approach showed a good results , we went on to continue this process . And now this process has become one of the unique qualities of our company . To find more about our customers now I 'm going to use journey mapping tool to focus on journey of customers after they borrowed money . ### Output:

18976

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

EXAMPLE REFLECTION - VISUALIZATION CHALLENGE & SELECTION I am a freelance business design consultant . I employ design thinking techniques with business model design frameworks to create people centric innovations . I was hired to assist a local fast growing , nation wide , high - end bakery chain in developing a new product to meet with the increasingly challenging market competition . The market landscape was stagnant with the same repertoire of products . New entrants would simply reproduce the same products over and over again , turing the market into mainly a price based competition , offering similar in quality products under different branding . My first challenge was to convince the top management of the company to employ a people centric approach and not the usual production focussed systematic approach that they usually use . After long deliberations , I managed to convince them , under the promise that the approach will be a low cost and fast“experiment ” with eye opening insights . The first tool that I used was Visualization . Customers are people . People prefer to see than to read . that was my assumption . It makes it easier for them to understand the dimensions of a choice . After a quick review of the market , we decided to focus on an under served segment : Children . APPLICATION I designed sort of a visual survey made out of 10 segments . Each segment is composed out of two pictures . There were no questions , just two pictures portraying two different situations . For example , one picture would show a child , aged 3 to 5 years old happily eating vegetables ( broccoli , carrots , beats , etc … ) , versus a picture with a child in the same age turning away from vegetables . Another example , a child happily and energetically playing versus one with a child sitting and not doing anything . With a small team of university interns , we went to social sporting clubs and met with mothers . We offered them the pictures and asked them to choose the pictures that most likely described events/ situations occurring in their daily lives with their children . We made sure that we did not interrupt them or influence them in any way . We also made sure that the group of mothers we approached were diverse and covers a wide spectrum of mothers types ( i.e. , from least to very protective , from least to very relaxed ) . We then asked them for their contact information and whether or not they would like to be contacted later on . INSIGHT The very first insight we uncovered was that children did not like to eat vegetables , and that mothers were struggling to convince them to eat vegetables . The second insight was that most mothers somehow are looking for ways to better interest their children to eat better . We dedicated our efforts to design a second round of testing by contacting some of the mothers and asked them if they would like to share with us some stories about their daily feeding interactions with their children . We wanted to confirm the insights we first gathered with stories from the field . We created a portfolio of stories that helped us better understand the dynamics of eating habits of children and their interests in eating . We understood that taste is a key factor , however the colours and textures of the food itself is key to the final decisions of whether or not a child would eat a certain type of food or not . APPROACH I believe that using visual pictures was successful in showing the importance of the people centric element in designing a product for the top management of the company . They managed to see the emotions behind the decision making of selecting a certain product versus another . However , next time , I would chose to make the pictures offered in a sequence of stories and not simply random . Combining visualization and storytelling in one single test could be an even more powerful tool in understanding the “ people ” behind the “ customers ” .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: EXAMPLE REFLECTION - VISUALIZATION CHALLENGE & SELECTION I am a freelance business design consultant . I employ design thinking techniques with business model design frameworks to create people centric innovations . I was hired to assist a local fast growing , nation wide , high - end bakery chain in developing a new product to meet with the increasingly challenging market competition . The market landscape was stagnant with the same repertoire of products . New entrants would simply reproduce the same products over and over again , turing the market into mainly a price based competition , offering similar in quality products under different branding . My first challenge was to convince the top management of the company to employ a people centric approach and not the usual production focussed systematic approach that they usually use . After long deliberations , I managed to convince them , under the promise that the approach will be a low cost and fast“experiment ” with eye opening insights . The first tool that I used was Visualization . Customers are people . People prefer to see than to read . that was my assumption . It makes it easier for them to understand the dimensions of a choice . After a quick review of the market , we decided to focus on an under served segment : Children . APPLICATION I designed sort of a visual survey made out of 10 segments . Each segment is composed out of two pictures . There were no questions , just two pictures portraying two different situations . For example , one picture would show a child , aged 3 to 5 years old happily eating vegetables ( broccoli , carrots , beats , etc … ) , versus a picture with a child in the same age turning away from vegetables . Another example , a child happily and energetically playing versus one with a child sitting and not doing anything . With a small team of university interns , we went to social sporting clubs and met with mothers . We offered them the pictures and asked them to choose the pictures that most likely described events/ situations occurring in their daily lives with their children . We made sure that we did not interrupt them or influence them in any way . We also made sure that the group of mothers we approached were diverse and covers a wide spectrum of mothers types ( i.e. , from least to very protective , from least to very relaxed ) . We then asked them for their contact information and whether or not they would like to be contacted later on . INSIGHT The very first insight we uncovered was that children did not like to eat vegetables , and that mothers were struggling to convince them to eat vegetables . The second insight was that most mothers somehow are looking for ways to better interest their children to eat better . We dedicated our efforts to design a second round of testing by contacting some of the mothers and asked them if they would like to share with us some stories about their daily feeding interactions with their children . We wanted to confirm the insights we first gathered with stories from the field . We created a portfolio of stories that helped us better understand the dynamics of eating habits of children and their interests in eating . We understood that taste is a key factor , however the colours and textures of the food itself is key to the final decisions of whether or not a child would eat a certain type of food or not . APPROACH I believe that using visual pictures was successful in showing the importance of the people centric element in designing a product for the top management of the company . They managed to see the emotions behind the decision making of selecting a certain product versus another . However , next time , I would chose to make the pictures offered in a sequence of stories and not simply random . Combining visualization and storytelling in one single test could be an even more powerful tool in understanding the “ people ” behind the “ customers ” . ### Output:

13676

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Storytelling Challenge & Selection Storytelling is a great tool that I use all the time . I work with vulnerable populations , the ones who have a problem with fitness , obesity , weight etc . Many of these people deal with oppression and dysfunction in every aspect of their lives , they need to be empowered and inspiration is a path to empowerment . When I work with the people who are depressed about their body we often share stories related to motivation and achieving goals . With my clients who are not motivated enough and do n’t see any hope I share stories of my life in order to help them visualize a state of independence , I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes . I use this information to develop different strategies to try and find a way that works for them to gain more confidence and the will power to achieve their goals and lead a better lifestyle . Application In discussing policy changes with a fitness company I work in , I was trying to explain to them the benefits of taking a more client focused approach , among other things , and in particular , of recognizing each person as a unique being , and addressing their individual needs first and foremost . The company was in the grip of a culture that provided same solutions for all the people ’s problems and its clients were failing in this non - empathetic , rigid structure . I was also explaining how sometimes addressing the needs of one individual can impact everyone for the better , even if it seems extreme or out of the ordinary . I told a story about when my sister who is a fit athlete now once upon a time was overweight and had no confidence . Her football coach understood the problem and sat with her and discussed the issues she was facing . He got to know that she was unable to manage time and was able to give only less amount of time to fitness . He helped her to achieve her goals by doing things like bringing small changes in lifestyle For example , being hydrated throughout , taking stairs instead of the lift , cycling to college which actually helped her be fit . Insight & Approach Well , wow , that was an eye - opener . The next thing happened was I was also not fit and was quite overweight . So now my sister came to me and helped me by sharing her story to me and helped me my suggesting things which I could do in my normal routine for e.g. walk till college , sleep for sufficient amount of time , not sitting for long and the most important not giving up and be patient and wait for the results . In such a way a plan which is customized for a single individual works well and helps in achieving goals faster . So I told this story to the company , and I think it had a big impact on people there . The policies are being reevaluated and the fitness trainers are going through new training . Sometimes a little story can do a lot of good . This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . I have a design background , but I ended up as an entrepreneur in business . I had no idea this would ever be considered an asset , but I am so very grateful that it is !

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Storytelling Challenge & Selection Storytelling is a great tool that I use all the time . I work with vulnerable populations , the ones who have a problem with fitness , obesity , weight etc . Many of these people deal with oppression and dysfunction in every aspect of their lives , they need to be empowered and inspiration is a path to empowerment . When I work with the people who are depressed about their body we often share stories related to motivation and achieving goals . With my clients who are not motivated enough and do n’t see any hope I share stories of my life in order to help them visualize a state of independence , I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes . I use this information to develop different strategies to try and find a way that works for them to gain more confidence and the will power to achieve their goals and lead a better lifestyle . Application In discussing policy changes with a fitness company I work in , I was trying to explain to them the benefits of taking a more client focused approach , among other things , and in particular , of recognizing each person as a unique being , and addressing their individual needs first and foremost . The company was in the grip of a culture that provided same solutions for all the people ’s problems and its clients were failing in this non - empathetic , rigid structure . I was also explaining how sometimes addressing the needs of one individual can impact everyone for the better , even if it seems extreme or out of the ordinary . I told a story about when my sister who is a fit athlete now once upon a time was overweight and had no confidence . Her football coach understood the problem and sat with her and discussed the issues she was facing . He got to know that she was unable to manage time and was able to give only less amount of time to fitness . He helped her to achieve her goals by doing things like bringing small changes in lifestyle For example , being hydrated throughout , taking stairs instead of the lift , cycling to college which actually helped her be fit . Insight & Approach Well , wow , that was an eye - opener . The next thing happened was I was also not fit and was quite overweight . So now my sister came to me and helped me by sharing her story to me and helped me my suggesting things which I could do in my normal routine for e.g. walk till college , sleep for sufficient amount of time , not sitting for long and the most important not giving up and be patient and wait for the results . In such a way a plan which is customized for a single individual works well and helps in achieving goals faster . So I told this story to the company , and I think it had a big impact on people there . The policies are being reevaluated and the fitness trainers are going through new training . Sometimes a little story can do a lot of good . This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . I have a design background , but I ended up as an entrepreneur in business . I had no idea this would ever be considered an asset , but I am so very grateful that it is ! ### Output:

16928

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking : Mind Maping Tool ( Module 3 ) Challenge : I am currently a member of a team made up of three people , we really want to stand out and do a good business through the internet and social networks . Our business is about jewelry because we love to wear it and we have found that other people also like our models . It requires a lot of organization and good communication between us . The mind mapping tool can help us to define what our business will be , what we are going to sell , what methods we are going to use , and it will give us the opportunity to give all our ideas , anything that comes to our mind will be good and we will value it through mind mapping . Selection : I chose the mind mapping tool because I think that to start a new project it is always good to put all our ideas on a paper , everything that comes to mind is good to translate it and after that the organization continues and to be able to solve the problems of our mind and clarify our thoughts and ideas a little more . Mind mapping is one of the efficient methods that organize all these in a formation and in a visually brain - friendly method . When we are thinking of an idea , taste a specific food or visit a place , our mind starts to link this action with our memories and previous experience using a relevant model . How we think works very similar to tree branches . This concept is used as the basis for all mind mapping systems and approaches . I Think mind mapping tool can help us to define what our business will be , what we are going to sell , what methods we are going to use , and it will give us the opportunity to give all our ideas , anything that comes to our mind will be good and we will value it through mind mapping . Application : Mind mapping improve employees ability to understand ideas and collaborate during meetings . Some of the benefits of mind mapping are : ▪ Increase productivity through better thinking methods ▪ Support the project management process as it can integrated with the project management planning ▪ Improve communication and collaboration inside and between teams We started by putting our main ideas on paper , after the main ideas came the secondary ideas . Each one did it in his own way and then we shared our points and saw the similarities and differences we have , this helped us to compare ideas , and all reach the same agreement so that our jewelry brand has a better performance . It was an effective tool that allowed us to clarify our ideas in order to bring them to reality , each one shared his point of view and we were able to get an idea from the general to the particular . First , we saw the main topics for example : what products we are going to sell , the price of the products and finally we saw the photos that we are going to have and which customers we are most focused on ( age range ) Insight Mind mapping was a relevant tool , the information we obtained when applying it was to see different points of view and ideas that enrich our project in the future , all ideas were taken into account and we complemented them all , there were discussions about different opinions but finally it was arrived to an agreement and that is why mind mapping is a fundamental tool that must be taken into account in future business . Approach I think that the mind mapping tool can help us a lot as a team and for business . It will help us clear our minds , order our ideas and prioritize our thoughts . It will also help us to have much more organization as a team and better communication between team members to have a better understanding . Mind mapping gives us the tool to be able to solve problems that we have and generate a better visualization and perspective . Also … . This course helped me to have a clearer mind and provided me with tools to innovate the businesses that I plan to take into account for the future and apply them in my daily life . I really liked and enjoyed each of the videos and tips , definitions that they provided , I highly recommend it for entrepreneurs and future businesses that are starting like mine and I am sure they will be of great help .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking : Mind Maping Tool ( Module 3 ) Challenge : I am currently a member of a team made up of three people , we really want to stand out and do a good business through the internet and social networks . Our business is about jewelry because we love to wear it and we have found that other people also like our models . It requires a lot of organization and good communication between us . The mind mapping tool can help us to define what our business will be , what we are going to sell , what methods we are going to use , and it will give us the opportunity to give all our ideas , anything that comes to our mind will be good and we will value it through mind mapping . Selection : I chose the mind mapping tool because I think that to start a new project it is always good to put all our ideas on a paper , everything that comes to mind is good to translate it and after that the organization continues and to be able to solve the problems of our mind and clarify our thoughts and ideas a little more . Mind mapping is one of the efficient methods that organize all these in a formation and in a visually brain - friendly method . When we are thinking of an idea , taste a specific food or visit a place , our mind starts to link this action with our memories and previous experience using a relevant model . How we think works very similar to tree branches . This concept is used as the basis for all mind mapping systems and approaches . I Think mind mapping tool can help us to define what our business will be , what we are going to sell , what methods we are going to use , and it will give us the opportunity to give all our ideas , anything that comes to our mind will be good and we will value it through mind mapping . Application : Mind mapping improve employees ability to understand ideas and collaborate during meetings . Some of the benefits of mind mapping are : ▪ Increase productivity through better thinking methods ▪ Support the project management process as it can integrated with the project management planning ▪ Improve communication and collaboration inside and between teams We started by putting our main ideas on paper , after the main ideas came the secondary ideas . Each one did it in his own way and then we shared our points and saw the similarities and differences we have , this helped us to compare ideas , and all reach the same agreement so that our jewelry brand has a better performance . It was an effective tool that allowed us to clarify our ideas in order to bring them to reality , each one shared his point of view and we were able to get an idea from the general to the particular . First , we saw the main topics for example : what products we are going to sell , the price of the products and finally we saw the photos that we are going to have and which customers we are most focused on ( age range ) Insight Mind mapping was a relevant tool , the information we obtained when applying it was to see different points of view and ideas that enrich our project in the future , all ideas were taken into account and we complemented them all , there were discussions about different opinions but finally it was arrived to an agreement and that is why mind mapping is a fundamental tool that must be taken into account in future business . Approach I think that the mind mapping tool can help us a lot as a team and for business . It will help us clear our minds , order our ideas and prioritize our thoughts . It will also help us to have much more organization as a team and better communication between team members to have a better understanding . Mind mapping gives us the tool to be able to solve problems that we have and generate a better visualization and perspective . Also … . This course helped me to have a clearer mind and provided me with tools to innovate the businesses that I plan to take into account for the future and apply them in my daily life . I really liked and enjoyed each of the videos and tips , definitions that they provided , I highly recommend it for entrepreneurs and future businesses that are starting like mine and I am sure they will be of great help . ### Output:

17405

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking – Solving problem via Learning Launch Challenge – I have often used learning launch as a tool which allows me to fail early and evolve with the changes proposed in the failed plan to test the updated plan as soon as possible . Early fails have often helped me build bigger and better ideas and opportunities . I was involved in a live project for one of the leading pharmaceutical companies of the country involved in increasing their market base in the OTC medicine segment . They faced a problem of making a customer understand regarding the importance of prescription for prescription drugs as research had found out that 30 % of the customer footfall does not buy any medicine due to lack of prescription . Lack of customer engagement in terms of educating the customer combined with manpower required to spread consumer awareness added to the issues of declining OTC profit margins and rising overhead costs . Selection – Learning Launch is being used here to implement a pilot demonstration program for the customers and to realize on the possible drawbacks of the program to be worked on . Other ideas have been studied and evaluated under design thinking after arriving at this idea to try the learning launch tool . Application – In order to capitalize on the larger population and to include all segments of the population , the pilot is executed on 5 different locations of OTC market at the same time with different demographics of population . A survey is floated to these customers in the form of a questionnaire with a small reward amount for motivation to take the questionnaire . All the questions revolve around the importance of prescription and are objective type of questions in order to improve the response rate of the participating audience . This survey is followed by a short video shoot where the participants are asked to describe in two lines how they feel about the importance of prescription while buying prescription drugs . The survey data is then analyzed against the responses received and the video is completed for social media marketing to spread awareness with the actual footage of the survey conducted and people ’s reaction to the importance of prescription . Insight – By applying the learning launch tool , we are able to identify the possible factors for lack of people ’s participation in getting prescription before buying the drugs and the common drugs where they skip going to a doctor altogether . It is also analyzed if repeat buying is one of the causes for the people to skip the prescription along with understanding money as a factor affecting the same . The customer response is also studied in terms of varying response rate , framing of questions , type of questions making the customer uncomfortable and the time taken by an average customer to fill the questionnaire . The results obtained are in line with the anticipated outcomes in terms of customer engagement in the questionnaire such as the number of questions to be placed , sequence of the questions put to churn out maximum response rate along with a decrease in the reward amount as the decreased amount is generating similar motivation and response rate as the higher amount . Majority of people are in awe to understand the importance of prescription after consequences are shown to them in the form of drug addiction , illegal usage of drugs , etc . Approach – We are well versed with all the four design thinking techniques and we favor learning launch to be the best option in order to fail fast and improve the current pilot to maximize user participation in combination with increasing the prescription awareness . This in combination with the people testimonies of the consumers taking the survey would act as a good marketing campaign to spread awareness about the prescription importance .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking – Solving problem via Learning Launch Challenge – I have often used learning launch as a tool which allows me to fail early and evolve with the changes proposed in the failed plan to test the updated plan as soon as possible . Early fails have often helped me build bigger and better ideas and opportunities . I was involved in a live project for one of the leading pharmaceutical companies of the country involved in increasing their market base in the OTC medicine segment . They faced a problem of making a customer understand regarding the importance of prescription for prescription drugs as research had found out that 30 % of the customer footfall does not buy any medicine due to lack of prescription . Lack of customer engagement in terms of educating the customer combined with manpower required to spread consumer awareness added to the issues of declining OTC profit margins and rising overhead costs . Selection – Learning Launch is being used here to implement a pilot demonstration program for the customers and to realize on the possible drawbacks of the program to be worked on . Other ideas have been studied and evaluated under design thinking after arriving at this idea to try the learning launch tool . Application – In order to capitalize on the larger population and to include all segments of the population , the pilot is executed on 5 different locations of OTC market at the same time with different demographics of population . A survey is floated to these customers in the form of a questionnaire with a small reward amount for motivation to take the questionnaire . All the questions revolve around the importance of prescription and are objective type of questions in order to improve the response rate of the participating audience . This survey is followed by a short video shoot where the participants are asked to describe in two lines how they feel about the importance of prescription while buying prescription drugs . The survey data is then analyzed against the responses received and the video is completed for social media marketing to spread awareness with the actual footage of the survey conducted and people ’s reaction to the importance of prescription . Insight – By applying the learning launch tool , we are able to identify the possible factors for lack of people ’s participation in getting prescription before buying the drugs and the common drugs where they skip going to a doctor altogether . It is also analyzed if repeat buying is one of the causes for the people to skip the prescription along with understanding money as a factor affecting the same . The customer response is also studied in terms of varying response rate , framing of questions , type of questions making the customer uncomfortable and the time taken by an average customer to fill the questionnaire . The results obtained are in line with the anticipated outcomes in terms of customer engagement in the questionnaire such as the number of questions to be placed , sequence of the questions put to churn out maximum response rate along with a decrease in the reward amount as the decreased amount is generating similar motivation and response rate as the higher amount . Majority of people are in awe to understand the importance of prescription after consequences are shown to them in the form of drug addiction , illegal usage of drugs , etc . Approach – We are well versed with all the four design thinking techniques and we favor learning launch to be the best option in order to fail fast and improve the current pilot to maximize user participation in combination with increasing the prescription awareness . This in combination with the people testimonies of the consumers taking the survey would act as a good marketing campaign to spread awareness about the prescription importance . ### Output:

14390

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection- Learning Launch Challenge I am an engineer of semiconductor equipment manufacturer . My company intends to expand the business and signs a contract with customer for part of equipment regular maintenance , and the replacement of consumables . To achieve this goal , the company sets up a new department and recruits a group of engineers . Completing all relevant training and getting the customer 's certification for this maintenance work need to be finish within 6 months . Due to most of the new engineers are new graduation and have no experience on working in clean room , so my Challenge is to introduce the regulation of clean room to this group of engineers and help train hands - on maintenance based on experience and complete the customer 's certification . Selection In the four tools of Design Thinking : 1 . Visualization 2 . Storytelling 3 . Mind Mapping 4 . Learning Launch Our goal is to train new engineers to be familiar with major maintenance work in a short time . We chose the Learning Launch tool because it is suit for what we need at this stage . Application The first learning launch we focused on the training of two seed engineers . Two seed engineers were trained in the manufacturing department of the head office for 1 month . In the period , various projects and processes were arranged in this training course , from disassembly / assembly of device to management of incoming and outgoing shipments . Seed engineers must pass the test in the manufacturing department and the devices they assembled need to be qualified by customer there . The second learning launch is that after the seed engineer returns to the original department , they need to start performing maintenance of the devices which were sent out from local customer with replacing the consumables and completing the test before shipping back to customer . In this process , not only seed engineers can strengthen skill and can teach other engineers together . After the finished device is returned to the customer , it must pass the customer 's machine test and finally reach the required consumable life cycle Insight Although some devices pass internal testing after maintenance , they fail the test on the customer or fail to meet the life cycle required by the customer . After review , it was found that the customer used stricter inspection standards . We immediately contacted the manufacturing department of the head office to make adjustments to this part and dispatched a senior engineer to stay in the factory for three months as an emergency response to avoid delays resulting in customer losses . Approach By training seed engineers and training other engineers through seed engineers , this method not only saves costs but also achieves rapid spread of knowledge and training . However , there are still variables in real implementation . Hence , the other possibility must be considered and take precautions first . Learning startup program will successfully complete this task

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection- Learning Launch Challenge I am an engineer of semiconductor equipment manufacturer . My company intends to expand the business and signs a contract with customer for part of equipment regular maintenance , and the replacement of consumables . To achieve this goal , the company sets up a new department and recruits a group of engineers . Completing all relevant training and getting the customer 's certification for this maintenance work need to be finish within 6 months . Due to most of the new engineers are new graduation and have no experience on working in clean room , so my Challenge is to introduce the regulation of clean room to this group of engineers and help train hands - on maintenance based on experience and complete the customer 's certification . Selection In the four tools of Design Thinking : 1 . Visualization 2 . Storytelling 3 . Mind Mapping 4 . Learning Launch Our goal is to train new engineers to be familiar with major maintenance work in a short time . We chose the Learning Launch tool because it is suit for what we need at this stage . Application The first learning launch we focused on the training of two seed engineers . Two seed engineers were trained in the manufacturing department of the head office for 1 month . In the period , various projects and processes were arranged in this training course , from disassembly / assembly of device to management of incoming and outgoing shipments . Seed engineers must pass the test in the manufacturing department and the devices they assembled need to be qualified by customer there . The second learning launch is that after the seed engineer returns to the original department , they need to start performing maintenance of the devices which were sent out from local customer with replacing the consumables and completing the test before shipping back to customer . In this process , not only seed engineers can strengthen skill and can teach other engineers together . After the finished device is returned to the customer , it must pass the customer 's machine test and finally reach the required consumable life cycle Insight Although some devices pass internal testing after maintenance , they fail the test on the customer or fail to meet the life cycle required by the customer . After review , it was found that the customer used stricter inspection standards . We immediately contacted the manufacturing department of the head office to make adjustments to this part and dispatched a senior engineer to stay in the factory for three months as an emergency response to avoid delays resulting in customer losses . Approach By training seed engineers and training other engineers through seed engineers , this method not only saves costs but also achieves rapid spread of knowledge and training . However , there are still variables in real implementation . Hence , the other possibility must be considered and take precautions first . Learning startup program will successfully complete this task ### Output:

10548

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection   –   Visualization Challenge   &   Selection   In   my   daily   routine   as   a   member   of   the   logistics   team   at   a   local   distribution   company ,   we   regularly   face   the   challenge   to   improve   the   logistics   systems   at   the   organization ,   reduce   lead   times   and   bring   in   efficiencies   in   the   business .   This   not   only   requires   reduction   in   costs   at   various   levels   and   stages ,   but   also   calls   for   productivity   enhancement   requirement   of   all   the   resources .   Hence ,   for   me   Visualization   proves   to   be   an   excellent   tool   that   we   use   all   the   time   in   order   to   communicate ,   think   and   discuss   design   improvements   of   the   overall   maps   to   constantly   incorporate   efficiencies   in   the   business .   It   is   important   because   of   the   fact   that   the   company   regularly   faces   issues   that   involves   bottlenecks   at   one   or   the   other   stage   of   the   process ,   delayed   shipments ,   lower   satisfaction ,   lower   efficiencies .   Hence ,   Visualization   proves   to   be   an   important   aid   in   this   regard .   Although   I 've   used   architecture   and   drawing   packages ,   I   spoken   in   front   of   many   people ,   but   my   " breakthrough   moments "   always   come   when   I   have   a   pencil   and   a   notebook   or   a   marker   pen   and   a   whiteboard .   Visualisation   really   is   the   key   to   getting   those   breakthrough   moments . Application   The   foundation   of   business   intelligence   is   the   Key   Performance   Indicators   ( KPIs ) .   We   are   ( or   should   be )   the   best   predictor   of   whether   the   business   is   good   or   not .   If   your   KPIs   are   on   track ,   your   business   is   too .   This   is n’t   to   say   you   should   only   track   one   or   two   performance   indicators ,   but   simply   that   your   KPIs   should   reflect   the   overarching   goals   of   your   logistics   business .   We   use   growing   realistic   directions   on   the   screen   to   do   understand   and   visualize   areas   like   Proximity   with   metrics   connected   to   each   other   by   pairs .   This   helps   us   to   identify   trends   and   patterns   that   share   a   causal   link   more   quickly .   For   example ,   the   number   of   deliveries   within   a   given   month   and   the   average   amount   of   minutes   it   takes   to   unload   shipments   may   be   connected   to   each   other   in   ways   we   did n't   consider   earlier .   Drawing   useful   Visualizations   like   charts   help   us   in   discussing   complex   map   designs   and   route   planning ,   which   takes   place   both   physically   and   through   advanced   software   as   well . Insight   and   Approach   Visualisation   has   a   role   to   play   throughout   the   Design   Thinking   process   that   our   team   undertakes .   It 's   an   incredible   tool ,   in   that   sense ,   in   that   we 're   using   those   tools   and   that   part   of   our   brain   at   each   phase   in   the   design   process .   It 's   not   just   something   that   has   an   application   in   one   part   of   designing   the   entire   route   plans   and   revisiting   them   for   bringing   in   efficiencies .   It   has   many   ways   of   being   useful   at   different   parts   of   the   Design   Thinking   process .   The   Visualizations   have   considerably   helped   us   in   improving   understanding   of   problems   pertaining   to   the   route   planning   and   logistics   related   issues ,   while   also   reducing   the   communication   gaps   at   our   end .   People   are   now   more   engaged   with   the   Visuals   that   are   available   to   discuss   and   we   can   all   now   focus   more   on   the   issue   in   hand   and   reduce   the   level   of   abstraction   that   previously   existed   during   the   meetings   and   team   discussions   of   similar   sorts .   Moreover ,   for   personal   planning   and   preparatory   purpose   such   Visualizations   are   of   critical   help   which   give   clarity   of   thought   and   greater   understanding   as   well . With   regards   to   approach ,   the   approach   that   is   currently   being   used   has   been   validated   again   and   again   in   the   team   and   has   proven   track   record ,   with   considerable   improvement   in   the   overall   team   results   and   efficiencies   for   the   business .   For   our   team ,   Visualisation   is   equal   parts   listening ,   thinking   and   drawing .   Listening   is   the   input ,   thinking   is   the   processing   and   drawing   is   the   output .   These   three   skills   work   together   equally   in   understanding   complexity ,   visualizing   outcomes   to   create   new   possibilities .   At   present ,   at   our   organization ,   keeping   in   view   the   importance   of   this   approach ,   Visualisation   is   a   core   component   of   the   way   that   we   communicate ,   either   for   personal   planning ,   or for   the   team   discussion   and   meetings .   It   helps   our   teams   unlock   different   parts   of   our   brains ,   while   giving   consistency   to   our   ideas   as   well .   We   usually   refer   to   such   Visualizations   as   the   “ mother   of   all   the   design   tools ”   keeping   in   view   the   fact   that   they   are   used   in   almost   every   stage   of   decision   making   and   design   thinking   at   our   organization .   However ,   one   thing   that   needs   to   be   changed   in   this   regard   is   the   fact   is   that   these   Visualization   can   be   shifted   from   physical   pen   and   paper   or   marker   or   drawing   board   to   more   modern   alternatives .   In   this   regard ,   there   is   a   need   to   shift   to   modern   high   technology   touch   screen   design   boards ,   which   would   provide   all   the   flexibility   present   in   the   physical   mode ,   while   also   providing   the   right   amount   of   ability   to   work   on   different   ideas   at   once ,   with   the   provision   saving ,   copy   pasting   and   using   advanced   computer   tools   as   well .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection   –   Visualization Challenge   &   Selection   In   my   daily   routine   as   a   member   of   the   logistics   team   at   a   local   distribution   company ,   we   regularly   face   the   challenge   to   improve   the   logistics   systems   at   the   organization ,   reduce   lead   times   and   bring   in   efficiencies   in   the   business .   This   not   only   requires   reduction   in   costs   at   various   levels   and   stages ,   but   also   calls   for   productivity   enhancement   requirement   of   all   the   resources .   Hence ,   for   me   Visualization   proves   to   be   an   excellent   tool   that   we   use   all   the   time   in   order   to   communicate ,   think   and   discuss   design   improvements   of   the   overall   maps   to   constantly   incorporate   efficiencies   in   the   business .   It   is   important   because   of   the   fact   that   the   company   regularly   faces   issues   that   involves   bottlenecks   at   one   or   the   other   stage   of   the   process ,   delayed   shipments ,   lower   satisfaction ,   lower   efficiencies .   Hence ,   Visualization   proves   to   be   an   important   aid   in   this   regard .   Although   I 've   used   architecture   and   drawing   packages ,   I   spoken   in   front   of   many   people ,   but   my   " breakthrough   moments "   always   come   when   I   have   a   pencil   and   a   notebook   or   a   marker   pen   and   a   whiteboard .   Visualisation   really   is   the   key   to   getting   those   breakthrough   moments . Application   The   foundation   of   business   intelligence   is   the   Key   Performance   Indicators   ( KPIs ) .   We   are   ( or   should   be )   the   best   predictor   of   whether   the   business   is   good   or   not .   If   your   KPIs   are   on   track ,   your   business   is   too .   This   is n’t   to   say   you   should   only   track   one   or   two   performance   indicators ,   but   simply   that   your   KPIs   should   reflect   the   overarching   goals   of   your   logistics   business .   We   use   growing   realistic   directions   on   the   screen   to   do   understand   and   visualize   areas   like   Proximity   with   metrics   connected   to   each   other   by   pairs .   This   helps   us   to   identify   trends   and   patterns   that   share   a   causal   link   more   quickly .   For   example ,   the   number   of   deliveries   within   a   given   month   and   the   average   amount   of   minutes   it   takes   to   unload   shipments   may   be   connected   to   each   other   in   ways   we   did n't   consider   earlier .   Drawing   useful   Visualizations   like   charts   help   us   in   discussing   complex   map   designs   and   route   planning ,   which   takes   place   both   physically   and   through   advanced   software   as   well . Insight   and   Approach   Visualisation   has   a   role   to   play   throughout   the   Design   Thinking   process   that   our   team   undertakes .   It 's   an   incredible   tool ,   in   that   sense ,   in   that   we 're   using   those   tools   and   that   part   of   our   brain   at   each   phase   in   the   design   process .   It 's   not   just   something   that   has   an   application   in   one   part   of   designing   the   entire   route   plans   and   revisiting   them   for   bringing   in   efficiencies .   It   has   many   ways   of   being   useful   at   different   parts   of   the   Design   Thinking   process .   The   Visualizations   have   considerably   helped   us   in   improving   understanding   of   problems   pertaining   to   the   route   planning   and   logistics   related   issues ,   while   also   reducing   the   communication   gaps   at   our   end .   People   are   now   more   engaged   with   the   Visuals   that   are   available   to   discuss   and   we   can   all   now   focus   more   on   the   issue   in   hand   and   reduce   the   level   of   abstraction   that   previously   existed   during   the   meetings   and   team   discussions   of   similar   sorts .   Moreover ,   for   personal   planning   and   preparatory   purpose   such   Visualizations   are   of   critical   help   which   give   clarity   of   thought   and   greater   understanding   as   well . With   regards   to   approach ,   the   approach   that   is   currently   being   used   has   been   validated   again   and   again   in   the   team   and   has   proven   track   record ,   with   considerable   improvement   in   the   overall   team   results   and   efficiencies   for   the   business .   For   our   team ,   Visualisation   is   equal   parts   listening ,   thinking   and   drawing .   Listening   is   the   input ,   thinking   is   the   processing   and   drawing   is   the   output .   These   three   skills   work   together   equally   in   understanding   complexity ,   visualizing   outcomes   to   create   new   possibilities .   At   present ,   at   our   organization ,   keeping   in   view   the   importance   of   this   approach ,   Visualisation   is   a   core   component   of   the   way   that   we   communicate ,   either   for   personal   planning ,   or for   the   team   discussion   and   meetings .   It   helps   our   teams   unlock   different   parts   of   our   brains ,   while   giving   consistency   to   our   ideas   as   well .   We   usually   refer   to   such   Visualizations   as   the   “ mother   of   all   the   design   tools ”   keeping   in   view   the   fact   that   they   are   used   in   almost   every   stage   of   decision   making   and   design   thinking   at   our   organization .   However ,   one   thing   that   needs   to   be   changed   in   this   regard   is   the   fact   is   that   these   Visualization   can   be   shifted   from   physical   pen   and   paper   or   marker   or   drawing   board   to   more   modern   alternatives .   In   this   regard ,   there   is   a   need   to   shift   to   modern   high   technology   touch   screen   design   boards ,   which   would   provide   all   the   flexibility   present   in   the   physical   mode ,   while   also   providing   the   right   amount   of   ability   to   work   on   different   ideas   at   once ,   with   the   provision   saving ,   copy   pasting   and   using   advanced   computer   tools   as   well . ### Output:

11166

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge Mind mapping as a design thinking tool helps many of us in multiple situations . It can be used in situations of various practices / activities or for organizing a personal or a family schedule or for setting one ’s career goals . More importantly , one can also do a case study analysis using the mind mapping tool . I belong to an educational institution as an academic administrator . I understand that , in an educational setting , both for teachers and for students , a tool , such as mind mapping can be very helpful . However , there are always various ways to make these mind maps work for us in varying situations . Here , I explain about using the mind mapping tool , when working on a case study analysis as part of my course in the class . Selection Let us find out as to whether our students can and why should they use mind maps . In one way or another , probably all the students have used mind mapping technique , while studying . It is natural for our brain to multitask and to perceive the information simultaneously . When we look at a picture , we see it all at once as a composite image that consists of different details and features . We naturally think in pictures , or rather collections of images and associations . Let me illustrate an example now . You see a brand advertisement like Ronald McDonald and you think of a big mac , then further of fries and cola , which you may have ordered being in your car , when you saw a lamp indicating the necessity of oil change . You think that you need to hit a gas station , maybe the next morning . But unfortunately , you can not do it then as you have an important meeting in the office that you have to attend . This is how Ronald McDonald brings you to the thought of a work meeting . On the whole , mind maps are very natural for our brain as they have similar connection structure . That is why using these maps can improve all the processes connected to our brain activity , including studying processes . Application While discussing case studies in the class , it is usually based on the material students go through in their class . A lot of information can be taken from the notes one makes during the lessons . When you make notes in class , mind mapping can help you a lot . All students make notes . Most of them write these notes as a simple text , sometimes highlighting the key points . Such notes have several disadvantages , though : • They have a difficult structure or no structure at all . • They take a lot of time to make . • It is hard to remember something from such notes . • Creative parts of the brain are not stimulated , as when you only write down what your teacher says word by word , you can barely get any associations in your head . The main flaw of these notes is the lack of structure and key categories . Such papers look like walls of words . Sure , you can highlight some things , but it does n’t help much . The primary definitions are always hidden by the big amount of the text . If you use mind maps for taking notes , you will remember the information more vividly , especially if you have a photographic memory . Here are the pros of making notes with mind maps : • You get a clear structure . • You comprehend the information better . • You memorize the main categories and key points . • You get a logical summary . • You get a minimum text , etc . Therefore , start preparing for making case studies beforehand by writing clear notes . Please find below an example of using a mind map on pricing models . Insight The process itself – organizing the material Mind maps can really help you , if you have a lot of different material taken from books , websites , magazines , encyclopedias , etc . If you are overwhelmed with loads of information and do n’t know where to start , you can begin with making a mind map adding the information that you have and the sources . You can start your work with pointing out the main thought , fundamental idea or the message of your case study analysis . If you clearly know what you are writing this paper for and what conclusion you want to come to , the rest is all about the technique . The next step is formulating the central thesis of the case study . They can be the subheadings of your work . Then , you can just add any key ideas and thoughts to every subheading . At this point , your mind map will grow , and you will see the whole picture clearly . Thus , it will be much easier for you to write the entire text of your case study analysis . Approach Using mind maps in case studies Apart from using mind maps for preparing the material for writing a case study analysis , you can use a map in the work itself . You can either provide some information through a mind map ; duplicate some part of the text to make it clear and visual or to summarize the whole work in a clever way . The teachers would most likely appreciate such a creative approach to writing a case study analysis , so one would definitely try it once . For creating a mind map , try not to make it too complicated ; it may only confuse you and draw you away from the main points . Sometimes it is easier to make several mind maps instead of trying to fit too much information into just one . Or you might consider creating a concept map . Using mind maps is not only a great thing for working on a case study analysis , but also an excellent technique to use in other educational processes . You should work on your personal style , as mind mapping is a creative activity that can be performed differently by different people . You can come up with your own ways of processing information and adding it to your maps . It does n’t matter if your maps are distinct from the ones of other students ; every one of us thinks in a different way . Let mind mapping show everyone the way he / she thinks .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge Mind mapping as a design thinking tool helps many of us in multiple situations . It can be used in situations of various practices / activities or for organizing a personal or a family schedule or for setting one ’s career goals . More importantly , one can also do a case study analysis using the mind mapping tool . I belong to an educational institution as an academic administrator . I understand that , in an educational setting , both for teachers and for students , a tool , such as mind mapping can be very helpful . However , there are always various ways to make these mind maps work for us in varying situations . Here , I explain about using the mind mapping tool , when working on a case study analysis as part of my course in the class . Selection Let us find out as to whether our students can and why should they use mind maps . In one way or another , probably all the students have used mind mapping technique , while studying . It is natural for our brain to multitask and to perceive the information simultaneously . When we look at a picture , we see it all at once as a composite image that consists of different details and features . We naturally think in pictures , or rather collections of images and associations . Let me illustrate an example now . You see a brand advertisement like Ronald McDonald and you think of a big mac , then further of fries and cola , which you may have ordered being in your car , when you saw a lamp indicating the necessity of oil change . You think that you need to hit a gas station , maybe the next morning . But unfortunately , you can not do it then as you have an important meeting in the office that you have to attend . This is how Ronald McDonald brings you to the thought of a work meeting . On the whole , mind maps are very natural for our brain as they have similar connection structure . That is why using these maps can improve all the processes connected to our brain activity , including studying processes . Application While discussing case studies in the class , it is usually based on the material students go through in their class . A lot of information can be taken from the notes one makes during the lessons . When you make notes in class , mind mapping can help you a lot . All students make notes . Most of them write these notes as a simple text , sometimes highlighting the key points . Such notes have several disadvantages , though : • They have a difficult structure or no structure at all . • They take a lot of time to make . • It is hard to remember something from such notes . • Creative parts of the brain are not stimulated , as when you only write down what your teacher says word by word , you can barely get any associations in your head . The main flaw of these notes is the lack of structure and key categories . Such papers look like walls of words . Sure , you can highlight some things , but it does n’t help much . The primary definitions are always hidden by the big amount of the text . If you use mind maps for taking notes , you will remember the information more vividly , especially if you have a photographic memory . Here are the pros of making notes with mind maps : • You get a clear structure . • You comprehend the information better . • You memorize the main categories and key points . • You get a logical summary . • You get a minimum text , etc . Therefore , start preparing for making case studies beforehand by writing clear notes . Please find below an example of using a mind map on pricing models . Insight The process itself – organizing the material Mind maps can really help you , if you have a lot of different material taken from books , websites , magazines , encyclopedias , etc . If you are overwhelmed with loads of information and do n’t know where to start , you can begin with making a mind map adding the information that you have and the sources . You can start your work with pointing out the main thought , fundamental idea or the message of your case study analysis . If you clearly know what you are writing this paper for and what conclusion you want to come to , the rest is all about the technique . The next step is formulating the central thesis of the case study . They can be the subheadings of your work . Then , you can just add any key ideas and thoughts to every subheading . At this point , your mind map will grow , and you will see the whole picture clearly . Thus , it will be much easier for you to write the entire text of your case study analysis . Approach Using mind maps in case studies Apart from using mind maps for preparing the material for writing a case study analysis , you can use a map in the work itself . You can either provide some information through a mind map ; duplicate some part of the text to make it clear and visual or to summarize the whole work in a clever way . The teachers would most likely appreciate such a creative approach to writing a case study analysis , so one would definitely try it once . For creating a mind map , try not to make it too complicated ; it may only confuse you and draw you away from the main points . Sometimes it is easier to make several mind maps instead of trying to fit too much information into just one . Or you might consider creating a concept map . Using mind maps is not only a great thing for working on a case study analysis , but also an excellent technique to use in other educational processes . You should work on your personal style , as mind mapping is a creative activity that can be performed differently by different people . You can come up with your own ways of processing information and adding it to your maps . It does n’t matter if your maps are distinct from the ones of other students ; every one of us thinks in a different way . Let mind mapping show everyone the way he / she thinks . ### Output:

14892

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example reflection – Learning launch Challenge Secondary level of education is very important for every students . Especially their performances in examination determine their status , cleverness , logical thinking etc . I am owner of a secondary educational institution in my village and starting level of entrepreneur as well . And there are eight ( 8) teachers and more than 100 students in my institution . And my challenge is to improve student ’s examination grade or performance . I will focus on what our teacher ’s and student ’s activities considering to be ineffective with regard to the student ’s examination grade or performance . As far as I know , Students those who studying in my institution are average level of students and they belongs to rural area . And I can sure that they do n’t have quality of education too . Selection I and my teachers of this institution had analysed several design thinking tool but , it was better to try the Learning launch tool . And learning launch tool leads to the experiment . We can test the idea as soon as possible . Application I started to my learning launch , first and foremost I gave more prioritization and consideration regarding the facilities and looks of my institution such as available wide space , comfortable table and chair , fan or air conditioner and etc . Then I wanted to see if I could update my institution look like a modern institution in an effort to make the student more active and interesting to study . This tested the assumption that , this updating were the one of the causes of student ’s grade or performance challenge . Not only but also I introduced the smart board system in each class room while students can access relevant practical videos which are related to what they have studied in class room and this video lectures will simply explain with great analogy as well . And those set of videos was made by our panel of teachers and old students which took almost six months to create and complete all videos . And we had created this videos in order to understand the study concept in free of charge as well . In addition , I focused on changing the teaching methodology of our teachers look like a friendly manner and explaining relevant analogy to understand whole concepts . For that we have conducted a workshop for our teachers with experts . We specially advised the teachers that you all must give sufficient concern to each and every student in order to clear their doubts and misunderstanding of study materials . And I have appointed a teacher who is specialize in student counselling regarding the student ’s examination fear and frustration . This tested my assumption that , attractive teaching methodology was the main cause of our student ’s grade or performance challenge . Personally by myself conducted an observation of teacher ’s teaching style and student ’s response after the new implementations . Insight By applying the learning launch tool , at the very beginning students surprised about new updating and aesthetic view of our institution . As I expected I can able to realise the interesting faces on all students . And also I never increase fees of students after the updating of my institution as well . Which is also plus point to the students . And teachers also shared the great effort in attractive teaching style and involved in individual concern about students including contacting frequent assessments and small exams . And eventually we contacted the year end examination . As I expected , almost every student got excellent grades . By myself found out the students who struggled financially to study in my institution , I gave an opportunity to those students and said that if you all get the highest grade in upcoming examinations I will release you from fees . And after that they got best results in those examinations . Approach I already gone through different design thinking tools but learning launch is the best and appropriate tool . I can review the insight gained from my launches . Future launch designs make impact on student ’s grade or performance in the examinations . An attractive approach in teaching will leads to the student ’s great performance . Not only but also , more students may get admission in my institution this also added advantage financially for me . This approach is like Losing one and gaining other .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example reflection – Learning launch Challenge Secondary level of education is very important for every students . Especially their performances in examination determine their status , cleverness , logical thinking etc . I am owner of a secondary educational institution in my village and starting level of entrepreneur as well . And there are eight ( 8) teachers and more than 100 students in my institution . And my challenge is to improve student ’s examination grade or performance . I will focus on what our teacher ’s and student ’s activities considering to be ineffective with regard to the student ’s examination grade or performance . As far as I know , Students those who studying in my institution are average level of students and they belongs to rural area . And I can sure that they do n’t have quality of education too . Selection I and my teachers of this institution had analysed several design thinking tool but , it was better to try the Learning launch tool . And learning launch tool leads to the experiment . We can test the idea as soon as possible . Application I started to my learning launch , first and foremost I gave more prioritization and consideration regarding the facilities and looks of my institution such as available wide space , comfortable table and chair , fan or air conditioner and etc . Then I wanted to see if I could update my institution look like a modern institution in an effort to make the student more active and interesting to study . This tested the assumption that , this updating were the one of the causes of student ’s grade or performance challenge . Not only but also I introduced the smart board system in each class room while students can access relevant practical videos which are related to what they have studied in class room and this video lectures will simply explain with great analogy as well . And those set of videos was made by our panel of teachers and old students which took almost six months to create and complete all videos . And we had created this videos in order to understand the study concept in free of charge as well . In addition , I focused on changing the teaching methodology of our teachers look like a friendly manner and explaining relevant analogy to understand whole concepts . For that we have conducted a workshop for our teachers with experts . We specially advised the teachers that you all must give sufficient concern to each and every student in order to clear their doubts and misunderstanding of study materials . And I have appointed a teacher who is specialize in student counselling regarding the student ’s examination fear and frustration . This tested my assumption that , attractive teaching methodology was the main cause of our student ’s grade or performance challenge . Personally by myself conducted an observation of teacher ’s teaching style and student ’s response after the new implementations . Insight By applying the learning launch tool , at the very beginning students surprised about new updating and aesthetic view of our institution . As I expected I can able to realise the interesting faces on all students . And also I never increase fees of students after the updating of my institution as well . Which is also plus point to the students . And teachers also shared the great effort in attractive teaching style and involved in individual concern about students including contacting frequent assessments and small exams . And eventually we contacted the year end examination . As I expected , almost every student got excellent grades . By myself found out the students who struggled financially to study in my institution , I gave an opportunity to those students and said that if you all get the highest grade in upcoming examinations I will release you from fees . And after that they got best results in those examinations . Approach I already gone through different design thinking tools but learning launch is the best and appropriate tool . I can review the insight gained from my launches . Future launch designs make impact on student ’s grade or performance in the examinations . An attractive approach in teaching will leads to the student ’s great performance . Not only but also , more students may get admission in my institution this also added advantage financially for me . This approach is like Losing one and gaining other . ### Output:

13333

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

REFLECTION - VISUALIZATION Produced by : Maria Williams The tool used was the visualization tool to generate the development of unification and association between two clothing design companies with totally different approaches and styles . This tool allows us to apply ethnographic techniques after making an exploration , identification and creation to establish certain design criteria which will help to broaden , change and improve the approach regarding internal and external service with clients . It begins by using visualization and at the same time with concise , concrete and creative brainstorming that lead to an expansion and modernization of innovations of a new trend towards customers that can be of all types and / or categories . Our main focus is the comfort and taste of our clients , therefore , we inform ourselves about their multiple opinions , also to know a little more about them we generate a series of questions which will be answered by them , thus producing new criteria . By analyzing the information provided in the process , we will be able to know more clearly what type of problems we may have ( puzzles or mysteries ) , what alternatives we could use and which process to follow would be more favorable for us . Having all this , we achieve a diverse set of proposals , the aim of which is to exceed the expectations set by customers . However , we must also take into account the different perspectives , objectives and decisions that both interested entities have , we make sure that both parties agree with the process to be defined in order to achieve the scope that is intended , it is also essential that for A good development of the process must have the relationships between both elements well established . According to the information obtained , several garment designs were created , which were given some photographic sessions to carry out the corresponding publicity and make them available to the people , a couple of days were waited to see if these designs were fully accepted and also see if the initial objective could be achieved . The results of the process were surprising , customers have accepted the new garments as expected and good income and profits were generated . It is difficult to generate different strategies or specific strategies To please customers and that they meet their expectations equally , however , with good analysis and research , it is possible to find the correct way to exceed expectations for a large percentage of customers since they were generated garments to their liking and were accepted at its best , this because their initial tastes were taken as the basis for designing new styles but at the same time that customers could identify and feel really good with them . The knowledge and ideas acquired during the completion of this process will help us during future thought designs . Another way to perform or even overcome the above is by using the tool of module 3 which is mind maps , since these consist of looking for patterns , sequence and perceptions of the information obtained for the objective , with the mental map we can general and fix several criteria which will help us to develop the process effectively , in addition to capturing and representing the minds of our clients , thus achieving an understanding of it even more than with the previous tool and thus exceeding the expectations initially raised .

EMAIL: ID_NUM: NAME_STUDENT: Maria Williams PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: REFLECTION - VISUALIZATION Produced by : Maria Williams The tool used was the visualization tool to generate the development of unification and association between two clothing design companies with totally different approaches and styles . This tool allows us to apply ethnographic techniques after making an exploration , identification and creation to establish certain design criteria which will help to broaden , change and improve the approach regarding internal and external service with clients . It begins by using visualization and at the same time with concise , concrete and creative brainstorming that lead to an expansion and modernization of innovations of a new trend towards customers that can be of all types and / or categories . Our main focus is the comfort and taste of our clients , therefore , we inform ourselves about their multiple opinions , also to know a little more about them we generate a series of questions which will be answered by them , thus producing new criteria . By analyzing the information provided in the process , we will be able to know more clearly what type of problems we may have ( puzzles or mysteries ) , what alternatives we could use and which process to follow would be more favorable for us . Having all this , we achieve a diverse set of proposals , the aim of which is to exceed the expectations set by customers . However , we must also take into account the different perspectives , objectives and decisions that both interested entities have , we make sure that both parties agree with the process to be defined in order to achieve the scope that is intended , it is also essential that for A good development of the process must have the relationships between both elements well established . According to the information obtained , several garment designs were created , which were given some photographic sessions to carry out the corresponding publicity and make them available to the people , a couple of days were waited to see if these designs were fully accepted and also see if the initial objective could be achieved . The results of the process were surprising , customers have accepted the new garments as expected and good income and profits were generated . It is difficult to generate different strategies or specific strategies To please customers and that they meet their expectations equally , however , with good analysis and research , it is possible to find the correct way to exceed expectations for a large percentage of customers since they were generated garments to their liking and were accepted at its best , this because their initial tastes were taken as the basis for designing new styles but at the same time that customers could identify and feel really good with them . The knowledge and ideas acquired during the completion of this process will help us during future thought designs . Another way to perform or even overcome the above is by using the tool of module 3 which is mind maps , since these consist of looking for patterns , sequence and perceptions of the information obtained for the objective , with the mental map we can general and fix several criteria which will help us to develop the process effectively , in addition to capturing and representing the minds of our clients , thus achieving an understanding of it even more than with the previous tool and thus exceeding the expectations initially raised . ### Output:

8811

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

REFLECTION – VISUALIZATION CHALLENGE : I work in the interior architecture and design sector . We usually help people renovate their interior spaces , whether at work , home , offices , retails , etc ... I have experience with a client who was trying to renovate a 28 m² fast food restaurant . He was concerned that such a small space could be transformed into the design he wanted . The time that we were given to deliver the design solution was not sufficient . Therefore , as a design team ; we decided not to spend a lot of time creating and producing 2d and 3d visualizations . So , we simply delivered a presentation consisting of a list of materials , color palettes , furniture , and one simple plan and section 2d drawing , to illustrate the needed measurements . SELECTION : Despite the limited time constraint , our customer was not satisfied with our design presentation . We ended up , finally , creating a more pictured presentation , in order to better communicate our ideas and to give our client the needed information to make final decisions and most importantly , to feel confident . APPLICATION : When we leaned on the visualization tool , I would honestly say that many changes have occurred in the initial design . And after modeling our interior scenes , rendering , and applying chairs , tables , light fixtures , appliances , and textures ; we could easily communicate with our client . As a result , we clearly figured out what is working and what 's not . INSIGHT : By applying the visualization tool , both the design team and the client were pleased by the outcome and the final design of the fast - food restaurant was fascinating . Visualization played a great role in this project . Thanks to this tool , we were able to convince the client . And , we made our ideas tangible and concrete . It is crucial in architecture , interior design , advertising , and all innovative businesses in today 's world . APPROACH : This course enabled me to revisit this tool when I thought it was unnecessary , tiring and time- consuming . Visualization as a design tool is a must in the interior architecture and design industry . It should be considered in all design offices . Now , my short - term goal in future design projects is to develop my 3D modeling and rendering skills in order to produce high - quality visualizations . It makes your design idea unique and vivid . It brings your design to life . Ahmed M. Ali

EMAIL: ID_NUM: NAME_STUDENT: Ahmed M. Ali PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: REFLECTION – VISUALIZATION CHALLENGE : I work in the interior architecture and design sector . We usually help people renovate their interior spaces , whether at work , home , offices , retails , etc ... I have experience with a client who was trying to renovate a 28 m² fast food restaurant . He was concerned that such a small space could be transformed into the design he wanted . The time that we were given to deliver the design solution was not sufficient . Therefore , as a design team ; we decided not to spend a lot of time creating and producing 2d and 3d visualizations . So , we simply delivered a presentation consisting of a list of materials , color palettes , furniture , and one simple plan and section 2d drawing , to illustrate the needed measurements . SELECTION : Despite the limited time constraint , our customer was not satisfied with our design presentation . We ended up , finally , creating a more pictured presentation , in order to better communicate our ideas and to give our client the needed information to make final decisions and most importantly , to feel confident . APPLICATION : When we leaned on the visualization tool , I would honestly say that many changes have occurred in the initial design . And after modeling our interior scenes , rendering , and applying chairs , tables , light fixtures , appliances , and textures ; we could easily communicate with our client . As a result , we clearly figured out what is working and what 's not . INSIGHT : By applying the visualization tool , both the design team and the client were pleased by the outcome and the final design of the fast - food restaurant was fascinating . Visualization played a great role in this project . Thanks to this tool , we were able to convince the client . And , we made our ideas tangible and concrete . It is crucial in architecture , interior design , advertising , and all innovative businesses in today 's world . APPROACH : This course enabled me to revisit this tool when I thought it was unnecessary , tiring and time- consuming . Visualization as a design tool is a must in the interior architecture and design industry . It should be considered in all design offices . Now , my short - term goal in future design projects is to develop my 3D modeling and rendering skills in order to produce high - quality visualizations . It makes your design idea unique and vivid . It brings your design to life . Ahmed M. Ali ### Output:

12035

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Learning Launch Challenge I work in a consumer product company in the logistics department and my challenge is to revamp their existing distribution network to reduce product distribution costs . It involves monitoring the key performance metrics for examining supply chain performance . Distribution in most of the consumer product companies happen through roadways and thus , freight shipping companies play an essential part in delivery . The project is expected to be finished within four weeks . Selection After going through multiple design thinking activities , two possible ideas came up . Learning launch was the best design thinking tool to test those ideas and gain insights . Application The first learning launch focussed on negotiating with our existing customers regarding their product ordering policy . The idea was to convince the customers to order less frequently but in higher quantity for per unit shipment charges to go down . The team selected a sample of customers for whom the shipping charges were higher than average . These customers were sent a trial shipment with higher quantities so that we could get real - time data and identify the possible issues in it . This lasted about two weeks and it tested the assumption that higher volumes will reduce the shipping and thus distribution costs . The other learning launch was to identify the activities in the existing distribution system , where unnecessary time and costs were incurred . Once these non - value adding activities are identified then making changes to the current distribution system to optimise and fine - tune it . This idea , also known as value chain analysis took two weeks and it tested the efficiency of the supply chain through various metrics for getting insights into the possible issues . Insight The learning launch too proved to be very useful in testing the assumptions and uncovering hidden insights . The outcomes were not exactly as expected but they gave a good understanding of the underlying issues that needed to be solved . Value chain analysis was successful in identifying the hidden inefficiencies in the supply chain and gave a direction towards improvement areas . The leaning launch for getting customers to order in higher quantity did n’t go as expected and it uncovered various other factors that influence distribution costs . Moving forward the team will incorporate these learnings to design a new learning launch . Approach Given the type of project , learning launch tool is the most appropriate tool to test the hypothesis with small experiments . It gives a good understanding of the underlying causes and generates relevant data points for incorporating them into the future decision - making process . Going forward , the team will analyse the newly gained insights and design a new experiment to test new assumptions until we reach a workable solution .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Learning Launch Challenge I work in a consumer product company in the logistics department and my challenge is to revamp their existing distribution network to reduce product distribution costs . It involves monitoring the key performance metrics for examining supply chain performance . Distribution in most of the consumer product companies happen through roadways and thus , freight shipping companies play an essential part in delivery . The project is expected to be finished within four weeks . Selection After going through multiple design thinking activities , two possible ideas came up . Learning launch was the best design thinking tool to test those ideas and gain insights . Application The first learning launch focussed on negotiating with our existing customers regarding their product ordering policy . The idea was to convince the customers to order less frequently but in higher quantity for per unit shipment charges to go down . The team selected a sample of customers for whom the shipping charges were higher than average . These customers were sent a trial shipment with higher quantities so that we could get real - time data and identify the possible issues in it . This lasted about two weeks and it tested the assumption that higher volumes will reduce the shipping and thus distribution costs . The other learning launch was to identify the activities in the existing distribution system , where unnecessary time and costs were incurred . Once these non - value adding activities are identified then making changes to the current distribution system to optimise and fine - tune it . This idea , also known as value chain analysis took two weeks and it tested the efficiency of the supply chain through various metrics for getting insights into the possible issues . Insight The learning launch too proved to be very useful in testing the assumptions and uncovering hidden insights . The outcomes were not exactly as expected but they gave a good understanding of the underlying issues that needed to be solved . Value chain analysis was successful in identifying the hidden inefficiencies in the supply chain and gave a direction towards improvement areas . The leaning launch for getting customers to order in higher quantity did n’t go as expected and it uncovered various other factors that influence distribution costs . Moving forward the team will incorporate these learnings to design a new learning launch . Approach Given the type of project , learning launch tool is the most appropriate tool to test the hypothesis with small experiments . It gives a good understanding of the underlying causes and generates relevant data points for incorporating them into the future decision - making process . Going forward , the team will analyse the newly gained insights and design a new experiment to test new assumptions until we reach a workable solution . ### Output:

10540

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Mind mapping Challenge I am in a team to help a small business to improve its revenue . The business has been breakeven for a few years . Now , the owner decided to get an outside help to identify areas of improvement . The goal is to make the business more profitable . Selection The business consultant has background in designing thinking . The consultant suggested using mind mapping techniques to identify all the current revenue sources and then identify areas of improvement . Application The business consultant first interviewed the owner about the business-- its core business , its key sources of revenues , its capabilities , and existing resources . The consultant created an initial mind map based on her understanding of the business . Then she gathered all the employees , and asked everyone to add any ideas they have to the graph . The business brings large revenue from one big event annually , but small stream of revenues from serials small and unrelated events . Basically , the business is doing whatever that makes money . The mapping first identified all the current activities that bring in revenue . Once the map is up there , the employees are challenged to identify adjacent activities around current business activities that can bring in new revenue . The business started as TV production studio . It made money by promoting the customers ’ image and business through interviews . The business went through big transitions in its customer base and media . Many years ago , most of the customers were local small businesses — doctors and real estate agents-- and the content were aired on local TVs . Nowadays , the customers are mainly startups or manufactures , and the contents are shared through social media , such as YouTube and Facebook . In the mind mapping session , people realized that the TV studio space was not fully utilized . On some days , only one show is recorded , and the rest of the time the studio is idle . So renting out the studio as a meeting space or seminar space was suggested . Many similarly underutilized resources were identified in the mind mapping session . Insight The mind map revealed that the team spent a large portion of time in activities that brought in little or no revenue . The company spent a lot of time and effort for the community that brings no revenue . The mind map also revealed loss of opportunities . When people came to attend the annual big event from other countries , we only get ticket sales from them . But most of them have other needs we can cater to outside of the main event . Catering to these needs will bring additional revenue stream . A lot of innovation comes when two unrelated events are connected , sometimes unconsciously . The mind mapping exercise can force the connection of unrelated events consciously , and see if anything new or interesting emerges from the new connection . Approach From the mind mappings , the owner decided to assign an owner to each of the new areas identified for potential revenue growth and develop business strategies and objectives to support the growth .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Mind mapping Challenge I am in a team to help a small business to improve its revenue . The business has been breakeven for a few years . Now , the owner decided to get an outside help to identify areas of improvement . The goal is to make the business more profitable . Selection The business consultant has background in designing thinking . The consultant suggested using mind mapping techniques to identify all the current revenue sources and then identify areas of improvement . Application The business consultant first interviewed the owner about the business-- its core business , its key sources of revenues , its capabilities , and existing resources . The consultant created an initial mind map based on her understanding of the business . Then she gathered all the employees , and asked everyone to add any ideas they have to the graph . The business brings large revenue from one big event annually , but small stream of revenues from serials small and unrelated events . Basically , the business is doing whatever that makes money . The mapping first identified all the current activities that bring in revenue . Once the map is up there , the employees are challenged to identify adjacent activities around current business activities that can bring in new revenue . The business started as TV production studio . It made money by promoting the customers ’ image and business through interviews . The business went through big transitions in its customer base and media . Many years ago , most of the customers were local small businesses — doctors and real estate agents-- and the content were aired on local TVs . Nowadays , the customers are mainly startups or manufactures , and the contents are shared through social media , such as YouTube and Facebook . In the mind mapping session , people realized that the TV studio space was not fully utilized . On some days , only one show is recorded , and the rest of the time the studio is idle . So renting out the studio as a meeting space or seminar space was suggested . Many similarly underutilized resources were identified in the mind mapping session . Insight The mind map revealed that the team spent a large portion of time in activities that brought in little or no revenue . The company spent a lot of time and effort for the community that brings no revenue . The mind map also revealed loss of opportunities . When people came to attend the annual big event from other countries , we only get ticket sales from them . But most of them have other needs we can cater to outside of the main event . Catering to these needs will bring additional revenue stream . A lot of innovation comes when two unrelated events are connected , sometimes unconsciously . The mind mapping exercise can force the connection of unrelated events consciously , and see if anything new or interesting emerges from the new connection . Approach From the mind mappings , the owner decided to assign an owner to each of the new areas identified for potential revenue growth and develop business strategies and objectives to support the growth . ### Output:

12903

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Learning Launch- For a medicine used to treat high blood Pressure called “ Brand S ” Challenge : One of the challenge we have in pharmaceutical industry is lack of differentiation . There are too many competitors selling the same medicine resulting in “ price ” driven or “ transaction based ” business model to generate revenue . So the challenge is to break the clutter . Challenge is to create a “ differentiation ” which provides value to customers . In pharmaceutical industry these challenges bring higher level of complexity as “ consumer of medicine ” is a patient & the decision maker is a different person well known as a “ Doctor ” . All these challenges were faced by Brand “ S ” used to manage high Blood Pressure . Brand “ S ” had competition from too many identical medicine molecules selling as different brands . Brand “ S ” also faced high competition from newer blood pressure reducing medicines which were liked more by current generation of doctors . Selection : The tool selected to deal with this challenge was learning launch . We started looking at our challenge from a different point of view . We looked at what is the problem faced by patients suffering from high blood pressure . Simply put it as “ Lack of Blood Pressure control ” . Learning launch was the tool used , not because of lack of data . We had enough data on medicines used in management of BP . We looked at it as a “ human ” challenge , where something which can be easily managed like high Blood Pressure is still producing worst outcomes like brain stroke & heart attack . All current data and current method of approach to generate revenue with brand “ S ” has not resulted in favorable outcome . So a different approach was required to solve the problem of brand “ S ” . Application : We spent time looking at certain other challenges faced by other diseases . For Eg . How authorities are trying to deal with HIV spread . One of the key elements used to defeat HIV was pushing more and more people for “ Diagnosis tests ” . Higher the rates of diagnosis test lower the chances of HIV spread . We made a list of following relevant issues for high blood pressure patients . They are , there is “ no symptom ” of high blood pressure . High blood pressure is a “ silent ” problem . Lack of awareness was another issue , as a person classified as suffering from high blood pressure did not know that , consistent high blood pressure above 140 by 90 is defined as high blood pressure . Lack of self - initiative to “ measure ” blood pressure was another challenge faced by patients . Based on learnings of HIV disease management focusing on “ diagnosis ” , self- measurement of blood pressure is identified as a way of ensuring blood pressure control . We wanted to test the hypothesis about how self - measurement of blood pressure can be achieved . For this three initiatives were taken . One is to put up digital BP machine with instructions on how to “ self ” measure ? In patient waiting area of “ targeted ” set of doctors . Second , put up such self - measurement BP kiosks in petrol bunks nearer to clinics & hospitals of targeted doctors to fuel their vehicles . These fuel bunk kiosks were put right next to vehicle tier air pressure filling kiosks . Here the message was , you frequently take care of your vehicle tier pressure , why do n’t you check your own blood pressure ? Third was to keep few digital BP machines with targeted doctors , so that they can lend these machines to patients and return later after a week with home measurement of blood pressure . Here targeted set of doctors was essential as brand “ S ” needs to get associated with those set of doctors who believed in the belief of brand “ S ” . That belief of brand “ S ” , was if frequent self - measurement of blood pressure is achieved , it will help us in achieving blood pressure control . All this work by brand “ S ” started getting support of targeted doctors , resulting in “ differentiated value ” generation . Learning launch was done in specific state targeting 25 doctors for a period of 6 months . Only senior doctors above the age of 50 were targeted , as current generation of young doctors did not have enough experience with brand “ S ” . Learning launch was to observe the whole set up as patient friendly for self - measurement of blood pressure . How useful for doctors to achieve blood pressure control with patient participation in their own “ silent ” disease called high blood pressure . Learning launch tool gave valuable learnings in designing patient resting arm near the blood pressure machine , comfortable sitting chair for patient , transparent top glass to ensure visibility of numbers etc . Insight : Data has limitations to gain “ empathy ” especially to understand life of high blood pressure patients . Learning launch tool allowed us to look at challenges faced by brand “ S ” , from different perspective . The key insight here is changing the problem statement from “ how to differentiate brand “ S ” ? To , how to ensure blood pressure control in such patients ? Design thinking is valuable in human centric solutions . Another insight was confidence & rapid scale up done in 3 more states with learnings of 25 Doctors learning launch . Approach : One learning from this exercise is , patients still did not owned up their “ blood pressure ” number . They blamed the wrong machine or something else for their high blood pressure number . This approach did NOT create impact on all patients , but it created impact on “ targeted set ” of doctors . Doctors appreciated the initiatives of brand “ S ” to achieve blood pressure control . Continuous touch points in first three months of “ self- measurement ” with patients to answer their query need to be tested with “ learning launch ” tool .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Learning Launch- For a medicine used to treat high blood Pressure called “ Brand S ” Challenge : One of the challenge we have in pharmaceutical industry is lack of differentiation . There are too many competitors selling the same medicine resulting in “ price ” driven or “ transaction based ” business model to generate revenue . So the challenge is to break the clutter . Challenge is to create a “ differentiation ” which provides value to customers . In pharmaceutical industry these challenges bring higher level of complexity as “ consumer of medicine ” is a patient & the decision maker is a different person well known as a “ Doctor ” . All these challenges were faced by Brand “ S ” used to manage high Blood Pressure . Brand “ S ” had competition from too many identical medicine molecules selling as different brands . Brand “ S ” also faced high competition from newer blood pressure reducing medicines which were liked more by current generation of doctors . Selection : The tool selected to deal with this challenge was learning launch . We started looking at our challenge from a different point of view . We looked at what is the problem faced by patients suffering from high blood pressure . Simply put it as “ Lack of Blood Pressure control ” . Learning launch was the tool used , not because of lack of data . We had enough data on medicines used in management of BP . We looked at it as a “ human ” challenge , where something which can be easily managed like high Blood Pressure is still producing worst outcomes like brain stroke & heart attack . All current data and current method of approach to generate revenue with brand “ S ” has not resulted in favorable outcome . So a different approach was required to solve the problem of brand “ S ” . Application : We spent time looking at certain other challenges faced by other diseases . For Eg . How authorities are trying to deal with HIV spread . One of the key elements used to defeat HIV was pushing more and more people for “ Diagnosis tests ” . Higher the rates of diagnosis test lower the chances of HIV spread . We made a list of following relevant issues for high blood pressure patients . They are , there is “ no symptom ” of high blood pressure . High blood pressure is a “ silent ” problem . Lack of awareness was another issue , as a person classified as suffering from high blood pressure did not know that , consistent high blood pressure above 140 by 90 is defined as high blood pressure . Lack of self - initiative to “ measure ” blood pressure was another challenge faced by patients . Based on learnings of HIV disease management focusing on “ diagnosis ” , self- measurement of blood pressure is identified as a way of ensuring blood pressure control . We wanted to test the hypothesis about how self - measurement of blood pressure can be achieved . For this three initiatives were taken . One is to put up digital BP machine with instructions on how to “ self ” measure ? In patient waiting area of “ targeted ” set of doctors . Second , put up such self - measurement BP kiosks in petrol bunks nearer to clinics & hospitals of targeted doctors to fuel their vehicles . These fuel bunk kiosks were put right next to vehicle tier air pressure filling kiosks . Here the message was , you frequently take care of your vehicle tier pressure , why do n’t you check your own blood pressure ? Third was to keep few digital BP machines with targeted doctors , so that they can lend these machines to patients and return later after a week with home measurement of blood pressure . Here targeted set of doctors was essential as brand “ S ” needs to get associated with those set of doctors who believed in the belief of brand “ S ” . That belief of brand “ S ” , was if frequent self - measurement of blood pressure is achieved , it will help us in achieving blood pressure control . All this work by brand “ S ” started getting support of targeted doctors , resulting in “ differentiated value ” generation . Learning launch was done in specific state targeting 25 doctors for a period of 6 months . Only senior doctors above the age of 50 were targeted , as current generation of young doctors did not have enough experience with brand “ S ” . Learning launch was to observe the whole set up as patient friendly for self - measurement of blood pressure . How useful for doctors to achieve blood pressure control with patient participation in their own “ silent ” disease called high blood pressure . Learning launch tool gave valuable learnings in designing patient resting arm near the blood pressure machine , comfortable sitting chair for patient , transparent top glass to ensure visibility of numbers etc . Insight : Data has limitations to gain “ empathy ” especially to understand life of high blood pressure patients . Learning launch tool allowed us to look at challenges faced by brand “ S ” , from different perspective . The key insight here is changing the problem statement from “ how to differentiate brand “ S ” ? To , how to ensure blood pressure control in such patients ? Design thinking is valuable in human centric solutions . Another insight was confidence & rapid scale up done in 3 more states with learnings of 25 Doctors learning launch . Approach : One learning from this exercise is , patients still did not owned up their “ blood pressure ” number . They blamed the wrong machine or something else for their high blood pressure number . This approach did NOT create impact on all patients , but it created impact on “ targeted set ” of doctors . Doctors appreciated the initiatives of brand “ S ” to achieve blood pressure control . Continuous touch points in first three months of “ self- measurement ” with patients to answer their query need to be tested with “ learning launch ” tool . ### Output:

12233

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge I work in the design industry . I deal with big organizations and/or creative agencies . The company I work for is a service provider and helps clients express and translate their brand values through typographic means such as custom font solutions . It is a highly specialized niche service which needs a lot of explanation at the top and at the bottom of a sales funnel : at the top because it is a quite pricy service and not all stakeholders involved are aware of the necessity and power of custom typefaces in branding and at the bottom because people involved in later stages of a ( re)design project are even less familiar with branding / marketing topics , are on the execution side of things and try to sustain the status quo against organizational pressure from the top ranks . Therefore I ’m usually facing a multitude of challenges which includes a diverse group of stakeholders and where a substantial part is finding common ground among decision makers and executers throughout the entire process : from acquisition , to education , ideation , execution , delivery and implementation . The preferred method to achieve my goals is to utilize the Design Thinking tool of Storytelling . Selection “ Every great product , every great service , every great institution has a story behind it . Every great brand has a story and that story connects to the emotions , the characters , the values of the people that , that live that product every day . Storytelling 's always been a part of business . ” – – Week 2 , Storytelling Tool I could n’t agree more with the quote above . I ’m utilizing Storytelling because stories are primal , fundamentally human and highly effective vehicles to transcend profession , class , gender , age or any kind of social or geographical dialectics . The collective reception and co - creation of stories unites stakeholders across organizational silos and helps to work towards a common goal . Application In my latest project I had the opportunity to participate in a redesign of a major European clothing retailer . My job was to custom fit a typeface towards the needs of the clients – both the responsible design agency and the retailer himself . I used to make use of storytelling in previous projects but this time I tried to emphasize this design tool even more . One of the reasons to do so was the surprisingly profound involvement of the retailer which made me to multiply my efforts in order to convince three parties at a time – the retailer , the design agency and my design director . I find that one of the most overlooked tasks of a brand consultant or any kind of brand service provider is simply listening to the client . Though it sounds so easy it is a difficult task which demands quite some grit . I experienced client meetings where the participants were bewildered about this rather passive approach during the first meeting . In order to create a common story one has to listen what the other has to say . In my professional environment it is usually the brand that speaks – or the brand manager on its behalf . My job is quite simple : to help to articulate the essence of the brand with abstract means such as a typeface . In order to do so I carry out workshops with the client side to isolate certain brand values that are important to emphasize and translate into a set of letters . If a brand is elegant and feminine one would play with high - contrast serif typefaces and rather narrow proportions . The opposite applies for rugged masculine brands . They ask for low- contrast , almost brutalist shapes . Of course this is just a brief and stratospheric view since one can express certain characteristics through countless measures in a typefaces such as : contrast , curve speed , weight , width , horizontal proportions , vertical proportions , and many more . In this particular case I used storytelling elements to connect the contemporary means of crafting garment and applied the processes metaphorically to a typeface . Repetition , uniformity , scale , resolution , details , materiality are factors that are relevant and were put into consideration . The research and ideation part was presented as a in - person presentation including details of the typeface contrasting details of modern day garment and its production machinery . Insight and Approach To convey an emotional set of brand values or a brand story into abstract geometrical shapes is an intimidating endeavor . I ’m intrigued though that through storytelling these abstract shapes becomes relatable . We are all wired in a similar way . The hardest part is not really the translation for me but the communication and presentation of my work . Especially the educational part plays more and more a substantial part in my work since I realize that the more I become a professional the bigger the gap of knowledge gets between me and the client . Focusing more on visual sensitization through workshops , presentations and videos is something I spire to do for my next client .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge I work in the design industry . I deal with big organizations and/or creative agencies . The company I work for is a service provider and helps clients express and translate their brand values through typographic means such as custom font solutions . It is a highly specialized niche service which needs a lot of explanation at the top and at the bottom of a sales funnel : at the top because it is a quite pricy service and not all stakeholders involved are aware of the necessity and power of custom typefaces in branding and at the bottom because people involved in later stages of a ( re)design project are even less familiar with branding / marketing topics , are on the execution side of things and try to sustain the status quo against organizational pressure from the top ranks . Therefore I ’m usually facing a multitude of challenges which includes a diverse group of stakeholders and where a substantial part is finding common ground among decision makers and executers throughout the entire process : from acquisition , to education , ideation , execution , delivery and implementation . The preferred method to achieve my goals is to utilize the Design Thinking tool of Storytelling . Selection “ Every great product , every great service , every great institution has a story behind it . Every great brand has a story and that story connects to the emotions , the characters , the values of the people that , that live that product every day . Storytelling 's always been a part of business . ” – – Week 2 , Storytelling Tool I could n’t agree more with the quote above . I ’m utilizing Storytelling because stories are primal , fundamentally human and highly effective vehicles to transcend profession , class , gender , age or any kind of social or geographical dialectics . The collective reception and co - creation of stories unites stakeholders across organizational silos and helps to work towards a common goal . Application In my latest project I had the opportunity to participate in a redesign of a major European clothing retailer . My job was to custom fit a typeface towards the needs of the clients – both the responsible design agency and the retailer himself . I used to make use of storytelling in previous projects but this time I tried to emphasize this design tool even more . One of the reasons to do so was the surprisingly profound involvement of the retailer which made me to multiply my efforts in order to convince three parties at a time – the retailer , the design agency and my design director . I find that one of the most overlooked tasks of a brand consultant or any kind of brand service provider is simply listening to the client . Though it sounds so easy it is a difficult task which demands quite some grit . I experienced client meetings where the participants were bewildered about this rather passive approach during the first meeting . In order to create a common story one has to listen what the other has to say . In my professional environment it is usually the brand that speaks – or the brand manager on its behalf . My job is quite simple : to help to articulate the essence of the brand with abstract means such as a typeface . In order to do so I carry out workshops with the client side to isolate certain brand values that are important to emphasize and translate into a set of letters . If a brand is elegant and feminine one would play with high - contrast serif typefaces and rather narrow proportions . The opposite applies for rugged masculine brands . They ask for low- contrast , almost brutalist shapes . Of course this is just a brief and stratospheric view since one can express certain characteristics through countless measures in a typefaces such as : contrast , curve speed , weight , width , horizontal proportions , vertical proportions , and many more . In this particular case I used storytelling elements to connect the contemporary means of crafting garment and applied the processes metaphorically to a typeface . Repetition , uniformity , scale , resolution , details , materiality are factors that are relevant and were put into consideration . The research and ideation part was presented as a in - person presentation including details of the typeface contrasting details of modern day garment and its production machinery . Insight and Approach To convey an emotional set of brand values or a brand story into abstract geometrical shapes is an intimidating endeavor . I ’m intrigued though that through storytelling these abstract shapes becomes relatable . We are all wired in a similar way . The hardest part is not really the translation for me but the communication and presentation of my work . Especially the educational part plays more and more a substantial part in my work since I realize that the more I become a professional the bigger the gap of knowledge gets between me and the client . Focusing more on visual sensitization through workshops , presentations and videos is something I spire to do for my next client . ### Output:

14567