<jupyter_start><jupyter_text>Contact center<jupyter_code>csr_count = 150
csr_cost = 20
critical_services = 1
it_cost = 10 * 25
issue_frequency = 30
issue_duration_minutes = 20
pingplotter_downtime_impact = 0.5

contact_downtime_cost = RoiCalc.calc_downtime_cost(
    csr_cost, it_cost, issue_frequency, issue_duration_minutes
)

contact_center = RoiCalc.PingPlotterRoi(
    csr_count,
    critical_services,
    contact_downtime_cost,
    pingplotter_downtime_impact,
)
display(contact_downtime_cost)
contact_center.plotBreakeven("be")<jupyter_output><empty_output>
{'fraction_non_alphanumeric': 0.07256637168141593, 'fraction_numerical': 0.02831858407079646, 'mean_word_length': 7.323529411764706, 'pattern_counts': {'":': 0, '<': 5, '<?xml version=': 0, '>': 5, 'https://': 0, 'lorem ipsum': 0, 'www.': 0, 'xml': 0}, 'pii_count': 0, 'substrings_counts': 0, 'word_list_counts': {'cursed_substrings.json': 0, 'profanity_word_list.json': 0, 'sexual_word_list.json': 0, 'zh_pornsignals.json': 0}}
{'chain_length': '1', 'dir': 'jupyter-structured-clean-dedup', 'id': '510240', 'license': 'MIT', 'n_tokens_mistral': 245, 'n_tokens_neox': 209, 'n_words': 30, 'path': 'Cloud ROI Calculator.ipynb', 'repo_name': 'pingplotter-taylor/cloud-roi-calculator', 'size': '565'}