<commit_before>---
layout: post
title: HIREMEv2.0
---

Hi there! I am <NAME>: a Manufacturing Engineer turned Customer Success Executive.

### Background
In November 2011, I left my process engineering position and I found myself with an amazing and daunting, opportunity to find my passion. I started on my quest to find a career that encompasses everything I love:

* deductive reasoning
* problem solving
* building professional relationships
* teaching and getting others interested and involved  
* time and project management

After several months of teaching myself to program, I started work as a junior developer. I appreciated how it utilized many of the things I enjoy including problem solving and constant learning. When I started to work at Engine Yard I found that I enjoyed working with and helping other people. I found my passion in the tech community.

Working at Engine Yard grew and honed my customer success skills. After a couple of years, I accepted a position to start and grow a support team at Travis CI. 

For the last two years, I've grown the team from 1 to today, where we're a team of 17. In the beginning, we only did support. In the last year we've added more success-focused roles - Account Management, Customer Success Management, and Marketing. These positions are new to the company. We hired and on-boarded them all from scratch.

I love managing people. Connecting with people 1:1 and helping them be the best versions of themselves in and out of work. I also love growing a diverse team. A majority of my team is remote. This means we all come from different cultures and backgrounds. Our diversity makes us stronger. 

### Relevant Work experience

*Chief Customer Officer at **Travis CI** in Berlin, Germany | Feb 2017 - present
*Head of Customer Success and Support at **Travis CI** remotely from Buffalo, NY | Mar 2015 - promotion in 2017
*Deployment Engineer/ PANDA at **Engine Yard** remotely from Buffalo, NY | June 2013 - Mar 2015
*Jr. Rails Developer at **Liaison International** in Buffalo, NY | Jan 2013 to June 2013
*Intern at **Liaison International** in Buffalo, NY | Oct 2012 to promotion

### Education

2010 - **Rochester Institute of Technology** - BS in Manufacturing Engineering Technology 

Recently, I started to explore my options in persuing an Exectuive MBA.

### Conference Talks

* RubyConf 2015, San Antonio, TX -[Nobody Expects an Inquisition! - A Programmers Guide to Asking Questions](http://confreaks.tv/videos/rubyconf2015-nobody-expects-an-inquisition-a-programmer-s-guide-to-asking-questions)
* MagicRuby 2012, Orlando, FL - I spoke on the parallels between the manufacturing industry and the software industry. Unfortunately, the talk was not recorded. 

### So, why am I a good fit?
#### I am...

* **a problem solver**

As a manufacturing engineer one of my primary functions was "problem solver". This included customer/supplier issues, design problems, and machine programming and maintenance.

My problem solving skills improved while working at a Deployment Engineer at Engine Yard and in my early days at Travis CI when working in support.

These days, I would say my alternative title is "problem solver". My job revolves around solving problems for people on my team, throughtout the organization, and for customers and I love it!

* **a creator** 
I am always amazed the ease at which things are created in the tech world. Entire websites can come together in minutes (with years of tweaking afterwards). It's what drew me to programming as a craft. 

I've been a creator most of my life. I have knitted and crocheted for 15 years. I love the feeling of accomplishment associated with making something tangible.

I have also been working on making clothes for my two boys. I recently had a 1-week vacation and made a new piece for them every day. 
<commit_msg>fix formatting 3<commit_after>---
layout: post
title: HIREMEv2.0
---

Hi there! I am <NAME>: a Manufacturing Engineer turned Customer Success Executive.

### Background
In November 2011, I left my process engineering position and I found myself with an amazing and daunting, opportunity to find my passion. I started on my quest to find a career that encompasses everything I love:

* deductive reasoning
* problem solving
* building professional relationships
* teaching and getting others interested and involved  
* time and project management

After several months of teaching myself to program, I started work as a junior developer. I appreciated how it utilized many of the things I enjoy including problem solving and constant learning. When I started to work at Engine Yard I found that I enjoyed working with and helping other people. I found my passion in the tech community.

Working at Engine Yard grew and honed my customer success skills. After a couple of years, I accepted a position to start and grow a support team at Travis CI. 

For the last two years, I've grown the team from 1 to today, where we're a team of 17. In the beginning, we only did support. In the last year we've added more success-focused roles - Account Management, Customer Success Management, and Marketing. These positions are new to the company. We hired and on-boarded them all from scratch.

I love managing people. Connecting with people 1:1 and helping them be the best versions of themselves in and out of work. I also love growing a diverse team. A majority of my team is remote. This means we all come from different cultures and backgrounds. Our diversity makes us stronger. 

### Relevant Work experience

* Chief Customer Officer at **Travis CI** in Berlin, Germany | Feb 2017 - present
* Head of Customer Success and Support at **Travis CI** remotely from Buffalo, NY | Mar 2015 - promotion in 2017
* Deployment Engineer/ PANDA at **Engine Yard** remotely from Buffalo, NY | June 2013 - Mar 2015
* Jr. Rails Developer at **Liaison International** in Buffalo, NY | Jan 2013 to June 2013
* Intern at **Liaison International** in Buffalo, NY | Oct 2012 to promotion

### Education

2010 - **Rochester Institute of Technology** - BS in Manufacturing Engineering Technology 

Recently, I started to explore my options in persuing an Exectuive MBA.

### Conference Talks

* RubyConf 2015, San Antonio, TX -[Nobody Expects an Inquisition! - A Programmers Guide to Asking Questions](http://confreaks.tv/videos/rubyconf2015-nobody-expects-an-inquisition-a-programmer-s-guide-to-asking-questions)
* MagicRuby 2012, Orlando, FL - I spoke on the parallels between the manufacturing industry and the software industry. Unfortunately, the talk was not recorded. 

### So, why am I a good fit?
#### I am...

* **a problem solver**

As a manufacturing engineer one of my primary functions was "problem solver". This included customer/supplier issues, design problems, and machine programming and maintenance.

My problem solving skills improved while working at a Deployment Engineer at Engine Yard and in my early days at Travis CI when working in support.

These days, I would say my alternative title is "problem solver". My job revolves around solving problems for people on my team, throughtout the organization, and for customers and I love it!

* **a creator** 

I am always amazed the ease at which things are created in the tech world. Entire websites can come together in minutes (with years of tweaking afterwards). It's what drew me to programming as a craft. 

I've been a creator most of my life. I have knitted and crocheted for 15 years. I love the feeling of accomplishment associated with making something tangible.

I have also been working on making clothes for my two boys. I recently had a 1-week vacation and made a new piece for them every day. 

{'fraction_non_alphanumeric': 0.052187459431390366, 'fraction_numerical': 0.01622744385304427, 'mean_word_length': 4.280328992460589, 'pattern_counts': {'":': 0, '<': 5, '<?xml version=': 0, '>': 5, 'https://': 0, 'lorem ipsum': 0, 'www.': 0, 'xml': 0}, 'pii_count': 0, 'substrings_counts': 0, 'word_list_counts': {'cursed_substrings.json': 2, 'profanity_word_list.json': 0, 'sexual_word_list.json': 0, 'zh_pornsignals.json': 0}}
{'dir': 'git-commits-cleaned', 'id': '7371318', 'n_tokens_mistral': 2020, 'n_tokens_neox': 1782, 'n_words': 1182}