<commit_before>= Chat real-time
:awestruct-layout: base
:showtitle:

Got questions? Want to discuss an issue in real-time? Then join us on IRC.

Most of our project discussion take place on IRC, usually during European and American daytime.

== Connection info

* Chat in http://webchat.freenode.net/?channels=jbpm%2Cdrools&uio=d4[your browser]

* Chat with an IRC client (http://www.xchat.org/[XChat] (Linux), http://colloquy.info/[Colloquy] (Mac), http://www.hydrairc.com/[HydraIRC] (Windows), ...):

    ** IRC server: *chat.freenode.net:6667*

        *** http://freenode.net/irc_servers.shtml[List of alternative servers]

    ** Channels for users:

        *** *#jbpm*

        *** *#drools* (for rules questions)

    ** Channels for developers:

        *** *#jbpmdev*

    ** Channels for contributors:

        *** *#droolsdev*

==  Guidelines

* Answers can take a while. Wait at least an hour. If no one answers, then they are busy or AFK. Try the link:forum.html[forum] instead.
* Don't send private messages to anyone, use only the public channels. Private support is reserved for link:product.html[Red Hat customers] only.
* No need to waste time by asking _"Can I ask a question?"_. Just ask your question immediately.
* If you need assistance with other JBoss projects, try their IRC channel on Freenode.<commit_msg>Updated contents of Chat page<commit_after>= Chat real-time
:awestruct-layout: base
:showtitle:

Got questions? Want to discuss an issue in real-time? Then join us on IRC.

Most of our project discussion take place on IRC, usually during European and American daytime.

== Connection info

* Chat in http://webchat.freenode.net/?channels=jbpm%2Cdrools&uio=d4[your browser]

* Chat with an IRC client (http://www.xchat.org/[XChat] (Linux), http://colloquy.info/[Colloquy] (Mac), http://www.hydrairc.com/[HydraIRC] (Windows), ...):

    ** IRC server: *chat.freenode.net:6667*

        *** http://freenode.net/irc_servers.shtml[List of alternative servers]

    ** Channels for users:

        *** *#jbpm*

        *** *#drools* (for rules questions)

    ** Channels for contributors:

        *** *#jbpmdev*

==  Guidelines

* Answers can take a while. Wait at least an hour. If no one answers, then they are busy or AFK. Try the link:forum.html[forum] instead.
* Don't send private messages to anyone, use only the public channels. Private support is reserved for link:product.html[Red Hat customers] only.
* No need to waste time by asking _"Can I ask a question?"_. Just ask your question immediately.
* If you need assistance with other JBoss projects, try their IRC channel on Freenode.
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