<commit_before>.so ../bk-macros
.TH "bk support" 1 20%E% "\*(BC" "\*(UM"
.SH NAME
bk support \- send a support request
.SH SYNOPSIS
.Bc bk support [\-t] [
.ARG email@host ]
.SH DESCRIPTION
.LP
Send a request to BitMover support.
.LP
The default behavior is to display the graphical version of the support
form when the DISPLAY environment variable is set (UNIX) or if it is
run on a Windows operating system.
To use a text editor rather than the gui, use the -t option.
.LP
If email address is specified, the support request will be sent to that
email address.
.LP
This command should be used to request support report rather then sending
mail to <EMAIL> or one of the developers.
.LP
The \*(BK support request form is online at
.B http://www.bitkeeper.com/support
.SH OPTIONS
.TP
.B \-t
Use a text editor rather than the default graphical tool to fill out a support
report.
.SH EXAMPLE
An example text template looks like this:
.sp
.nf
Program:
        [cset, co, delta, etc.  or what you were doing, like 'installing']

Release:
        beta10-pre1

OS:
        [Linux, IRIX, NT, etc]
Etc.
.sp
.fi
and the filled out report should look like this (note that the data
goes after the tags, not on the same line):
.sp
.nf
Program:
        support

Release:
        pre-2.0-2

OS:<commit_msg>* 'bk support' - remove man page reference to support URL. Change format   of mail sent from old-style KV to the new format. (rick) * fixed a bug in both buglib (bk sendbug) and supportlib (bk support) in   how we formulated the bk _mail command. (bryan)<commit_after>.so ../bk-macros
.TH "bk support" 1 20%E% "\*(BC" "\*(UM"
.SH NAME
bk support \- send a support request
.SH SYNOPSIS
.Bc bk support [\-t] [
.ARG email@host ]
.SH DESCRIPTION
.LP
Send a request to BitMover support.
.LP
The default behavior is to display the graphical version of the support
form when the DISPLAY environment variable is set (UNIX) or if it is
run on a Windows operating system.
To use a text editor rather than the gui, use the -t option.
.LP
If email address is specified, the support request will be sent to that
email address.
.LP
This command can be used to request support instead of
mailing to <EMAIL>.
The advantage is that it automatically includes the version of \*(BK
and the operating system being used, which speeds the ability of the
support team to respond to the request.
.SH OPTIONS
.TP
.B \-t
Use a text editor rather than the default graphical tool to fill out a support
report.
.SH EXAMPLE
An example text template looks like this:
.sp
.nf
Program:
        [cset, co, delta, etc.  or what you were doing, like 'installing']

Release:
        beta10-pre1

OS:
        [Linux, IRIX, NT, etc]
Etc.
.sp
.fi
and the filled out report should look like this (note that the data
goes after the tags, not on the same line):
.sp
.nf
Program:
        support

Release:
        pre-2.0-2

OS:
{'fraction_non_alphanumeric': 0.07834261838440111, 'fraction_numerical': 0.006267409470752089, 'mean_word_length': 3.206442166910688, 'pattern_counts': {'":': 0, '<': 5, '<?xml version=': 0, '>': 5, 'https://': 0, 'lorem ipsum': 0, 'www.': 1, 'xml': 0}, 'pii_count': 0, 'substrings_counts': 0, 'word_list_counts': {'cursed_substrings.json': 0, 'profanity_word_list.json': 0, 'sexual_word_list.json': 0, 'zh_pornsignals.json': 0}}
{'dir': 'git-commits-cleaned', 'id': '7352449', 'n_tokens_mistral': 918, 'n_tokens_neox': 879, 'n_words': 474}