<commit_before>.. _help:

Where to Get Help
=================
If you are working on Python it is very possible you will come across an issue
where you need some assistance in solving (this happens to core developers all
the time). Below are some options on getting help.

If the question involves process or tool usage then please check other parts of
the developer's guide first as it should answer your question.


File a Bug
----------
If you come across an odd error message that seems like a bug, then file a bug
on the `issue tracker`_. In the bug you can explain that you are not sure why
the error is coming up or what the exact nature of the problem is. Someone will
come along and help you diagnose the problem, evolving the bug report into a
more concrete issue.

.. _issue tracker: http://bugs.python.org


Ask (#)python-dev
-----------------
You have two avenues of communication out of the :ref:`myriad of options
available <communication>`. If you are comfortable with IRC you can try asking
in #python-dev. Typically there are a couple of experienced developers, ranging
from triagers to core developers, who can answer questions about developing for
Python. If you prefer email you can email python-dev for help with your
question. Just remember that both avenues are for questions involving the
development *of* Python, **not** for development *with* Python.<commit_msg>Add links for IRC and the python-dev ML<commit_after>.. _help:

Where to Get Help
=================
If you are working on Python it is very possible you will come across an issue
where you need some assistance in solving (this happens to core developers all
the time). Below are some options on getting help.

If the question involves process or tool usage then please check other parts of
the developer's guide first as it should answer your question.


File a Bug
----------
If you come across an odd error message that seems like a bug, then file a bug
on the `issue tracker`_. In the bug you can explain that you are not sure why
the error is coming up or what the exact nature of the problem is. Someone will
come along and help you diagnose the problem, evolving the bug report into a
more concrete issue.

.. _issue tracker: http://bugs.python.org


Ask (#)python-dev
-----------------

You have two avenues of communication out of the :ref:`myriad of options
available <communication>`. If you are comfortable with IRC you can try asking
on ``#python-dev`` (on the `freenode <http://freenode.net/>`_ network).
Typically there are a couple of experienced developers, ranging from
triagers to core developers, who can answer questions about developing for
Python. If you prefer email you can ask the `python-dev mailing-list
<http://mail.python.org/mailman/listinfo/python-dev>`_ for help with your
question. Just remember that both avenues are for questions involving the
development *of* Python, **not** for development *with* Python.
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