<commit_before>h1. Welcome to BIG Help

Welcome to BIG Help. BIG Help is an open-source help ticket system that can be used by consumer-focused web companies. BIG Help is designed to be a simple (and free) alternative to online services such as "HelpSpot":http://www.userscape.com/products/helpspot/ and "Kayako":http://www.kayako.com/. 

BIG Help is based on the support app we use at "BIG Folio":http://www.bigfolio.com and "NextProof":http://www.nextproof.com (we make stuff for photographers). 

h2. Current status

The app is getting close to usable. I will be adding the email features next. 

h2. Required gems

# chronic (for date range search)<commit_msg>added some info to readme<commit_after>h1. Welcome to BIG Help

Welcome to BIG Help. BIG Help is an open-source help ticket system that can be used by consumer-focused web companies. BIG Help is designed to be a simple (and free) alternative to online services such as "HelpSpot":http://www.userscape.com/products/helpspot/ and "Kayako":http://www.kayako.com/. 

BIG Help is based on the support app we use at "BIG Folio":http://www.bigfolio.com and "NextProof":http://www.nextproof.com (we make stuff for photographers). 

h2. Current status

The app is getting close to usable. I will be adding the email features next. 

h2. Required gems

# mislav-will_paginate (for pagination of tickets view)
# chronic (for date range search)
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{'dir': 'git-commits-cleaned', 'id': '1722072', 'n_tokens_mistral': 425, 'n_tokens_neox': 393, 'n_words': 189}