<commit_before>---
type: Homepage
url: "index.html"
title: A Message to Travelers
date: 2017-10-03T23:07:10.000Z
image: /img/main_banner_img.jpg
---

If you’re thinking of visiting Puerto Rico or have travel plans booked in the coming weeks, we’re here to keep you informed.

The safety and security of everyone on the Island is our biggest priority in the aftermath of Hurricane Maria. We continue working with state and federal government agencies and collaborating with our industry partners to assess the impact and continue to provide updates to you.

*Message from <NAME> Executive Director of the Puerto Rico Tourism Company*

* * *

"The past week has been a very difficult time for Puerto Rico and all its residents, families of Puerto Ricans living outside the Island, and travelers on the Island whom have not been able to go back home. Safety and security remains our priority as we continue to provide relief as quickly as possible. What has truly kept the spirit of the Puerto Rican people alive and lifted during these days has been the overwhelming support from not only the emergency crews and government agencies providing critical help on the ground, but also the tremendous support from the private sector and notable celebrities and individuals. From the bottom of our hearts, we thank everyone so much for the outpouring of generosity.

Our relief efforts have been significantly augmented by the help received from our most loyal travel partners. Efforts like the Royal Caribbean Cruise Lines Adventure of the Seas' humanitarian mission happening today to deliver donated supplies and take evacuees to Florida have been awe-inspiring. Royal Caribbean modified a voyage to help with these recovery efforts. Delta is another travel partner who is going above and beyond. They flew a flight full of law enforcement and National Guard to the Island from JFK and the flight will be returning later today on a humanitarian mission to JFK full of evacuees. As a legacy partner to the Island, we cannot be more thankful.

We are deeply grateful to our most loyal travel partners for their committed support and generosity. What will continue to keep us strong and on a path to rebuilding will be continued assistance like this and I'm hopeful we’ll continue to receive support from other partners. We remain confident that Puerto Rico will quickly recover and the resiliency and strength of our people will get us through the days ahead."

* * *

**Airport Updates:**

*<NAME> International Airport (SJU)*

The resumption of normal flight operations is being delayed for safety reasons due to radar functionality limitations impacting the number of arrivals and departures. The airport is operational again but on a limited schedule from 7:00 AM to 5:00 PM EDT until further notice. There are approximately 39 commercial flights scheduled daily. International flights have resumed on a limited schedule.

Airport authorities are working closely with the <a target="_blank" href="https://www.faa.gov/">Federal Aviation Administration</a> (FAA) to resolve this situation while ensuring safe operations. These operational limitations unfortunately have also resulted in overcrowding conditions and passenger delays. The Puerto Rico National Guard has been on-site distributing food and water to the remaining travelers at SJU to make them as comfortable as possible until they are able to reach their final destinations.

We strongly encourage travelers without confirmed flights to avoid going to the airport. Reservations are not being managed at SJU and passengers must reconfirm these reservations directly with their airline before going to the airport for check-in. Also note that airplane seat capacity is extremely limited as airlines continue to work on additional recovery flights.

The Puerto Rico Tourism Company expects increases in airport capacity as soon as technical restrictions are eased.

*Other Puerto Rico Airports*

The following airports are operational and offering limited service:

*   Rafael Hernández Airport (Aguadilla)
*   Mercedita Airport (Ponce)
*   J<NAME> la Torre Airport (Ceiba)
*   <NAME> Airport (Isla Grande)
*   <NAME> Airport (Vieques)

Please note that *all this information is subject to change*. We encourage travelers to contact airlines directly, as they have the most up-to-date information specific to each traveler’s circumstances.

**Port Updates:**

San Juan Harbor is open. The following ports are open with restrictions (daylight transit only):

*   Guayanilla
*   Tallaboa
*   Salinas
*   Fajardo
*   Culebra
*   Vieques
*   Guayama

**Lodging Updates:**

The following hotels are closed and not taking new reservations until further notice. If you have an existing reservation in the coming days, please contact the hotel directly for rebooking.

*   Dorado Beach, a Ritz-Carlton Reserve
*   W Retreat & Spa in Vieques
*   Gran Melia
*   Coral by the Sea Hotel
*   Wyndham Grand Rio Mar Beach Resort & Spa (planning to reopen at the end of the year)
*   Royal Isabela
*   ESJ Azul

The following hotels are open, but not taking new reservations prior to the dates shown.

*   Hotel El Convento (Oct 2)
*   La Concha Resort (Oct 2)
*   Best Western Condado Palm Inn & Suites (Oct 2)
*   DoubleTree by Hilton Hotel San Juan (Oct 2)
*   Condado Vanderbilt Hotel (Oct 2)
*   Courtyard by Marriott Isla Verde Beach (Oct 2)
*   Hyatt Place San Juan (Oct 15)
*   Hyatt House San Juan (Oct 15)
*   Verdanza Hotel (Oct 15)
*   Hyatt Hacienda del Mar, Dorado (Oct 22)
*   AC Hotel San Juan Condado (Oct 22)
*   InterContinental San Juan, Isla Verde (Oct 22)
*   The Wave Hotel (Oct 22)
*   Holiday Inn Express San Juan Condado Hotel (Oct 22)
*   Canario Boutique Hotel (Oct 22)
*   Coral Princess Hotel (Oct 22)
*   At Wind Chimes Boutique Hotel (Oct 22)
*   Comfort Inn San Juan (Oct 22)
*   Hotel Miramar (Oct 22)
*   Hotel Villa Montaña & Spa (Oct 22)
*   The Lazy Parrot Inn, Rincón (Oct 22)
*   <NAME> (Oct 31)
*   The Condado Plaza Hilton (Oct 31)
*   Embassy Suites Dorado del Mar Beach Resort (Oct 31)
*   Embassy Suites San Juan Hotel & Casino (Oct 31)
*   <NAME> & Casino Resort (Oct 31)
*   Hampton Inn & Suites San Juan (Oct 31)
*   El San Juan Hotel, Curio Collection (Oct 31)
*   San Juan Water Beach Club (Oct 31)
*   San Juan Marriott Resort & Stellaris Casino (Nov 1)
*   Sheraton Puerto Rico Hotel & Casino (Nov 1)
*   El Conquistador, a Waldorf Astoria Resort (Dec 31)
*   Las Casitas Village at El Conquistador (Dec 31)

If you have a trip scheduled for this upcoming week and through October 15, we recommend you call your hotel or travel agent directly and consider rebooking for a later date.

**This is some contact information that may prove useful:**

*   Hilton Hotels [1-800-445-8667][1] <a target="_blank" href="http://www3.hilton.com/">hilton.com </a>

*   Marriott Hotels [1-800-721-7033][2] <a target="_blank" href="https://www.marriott.com">www.marriott.com</a>

*   Hyatt Hotels [1-800-323-7249][3] <a target="_blank" href="https://www.hyatt.com/"> hyatt.com</a>

*   Wyndham Hotels [1-800-466-1589][4] <a target="_blank" href="https://www.wyndhamhotels.com/"> wyndhamhotels.com </a>

**Puerto Rico Tourism Company Travelers Support Center:**

We are online and standing by to support you. If you have questions about your upcoming travel plans, please call: [787-522-5960][5] or talk to us via our <a target="_blank" href="http://messenger.providesupport.com/messenger/eddinc.html">Live Chat</a>.

**Aid and Support:**

Many of you have inquired about ways to help us get back on our feet. Your support means a lot to us and is greatly appreciated. Please visit <a target="_blank" href="http://unitedforpuertorico.com"> unitedforpuertorico.com</a> for information on how you can make a difference.

<p style="margin-bottom: 45px;">
  United for Puerto Rico is an initiative brought forth by the First Lady of Puerto Rico, <NAME>, in collaboration with the private sector, with the purpose of providing aid and support to those affected in Puerto Rico by the passage of Hurricane Irma and Hurricane María.
</p>

We are confident that Puerto Rico will quickly recover. We came together not long ago to help our Caribbean neighbors post-Irma and it’s this generosity, the hospitality of our people, and the beauty of our Island that we know will continue to entice millions of travelers like you to visit us.

Please continue to check back with us here and thank you for your continued interest in visiting us. We’re looking forward to welcoming you to our Island once again.

 [1]: tel:18004458667
 [2]: tel:18007217033
 [3]: tel:18003237249
 [4]: tel:18004661589
 [5]: tel:+17875225960<commit_msg>Fix copy<commit_after>---
type: Homepage
url: "index.html"
title: A Message to Travelers
date: 2017-10-05T09:30:00.000Z
image: /img/main_banner_img.jpg
---

If you’re thinking of visiting Puerto Rico or have travel plans booked in the coming weeks, we’re here to keep you informed.

The safety and security of everyone on the Island is our biggest priority in the aftermath of Hurricane Maria. We continue working with state and federal government agencies and collaborating with our industry partners to assess the impact and continue to provide updates to you.

*Message from <NAME> Executive Director of the Puerto Rico Tourism Company*

* * *

“The past week has been a very difficult time for Puerto Rico and all its residents, families of Puerto Ricans living outside the Island, and travelers on the Island whom have not been able to go back home. Safety and security remains our priority as we continue to provide relief as quickly as possible. What has truly kept the spirit of the Puerto Rican people alive and lifted during these days has been the overwhelming support from not only the emergency crews and government agencies providing critical help on the ground, but also the tremendous support from the private sector and notable celebrities and individuals. From the bottom of our hearts, we thank everyone so much for the outpouring of generosity.

Our relief efforts have been significantly augmented by the help received from our most loyal travel partners. Efforts like the Royal Caribbean Cruise Lines Adventure of the Seas’ humanitarian mission happening today to deliver donated supplies and take evacuees to Florida have been awe-inspiring. Royal Caribbean modified a voyage to help with these recovery efforts. Delta is another travel partner who is going above and beyond. They flew a flight full of law enforcement and National Guard to the Island from JFK and the flight will be returning later today on a humanitarian mission to JFK full of evacuees. As a legacy partner to the Island, we cannot be more thankful.

We are deeply grateful to our most loyal travel partners for their committed support and generosity. What will continue to keep us strong and on a path to rebuilding will be continued assistance like this and I’m hopeful we’ll continue to receive support from other partners. We remain confident that Puerto Rico will quickly recover and the resiliency and strength of our people will get us through the days ahead.”

* * *

**Airport Updates:**

*Luis Muñoz Marín International Airport (SJU)*

The airport is fully operational with scheduled domestic and international flights. 

*Other Puerto Rico Airports*

The following airports are operational and offering limited service:

*   Rafael Hernández Airport (Aguadilla)
*   Mercedita Airport (Ponce)
*   J<NAME> Airport (Ceiba)
*   <NAME> Airport (Isla Grande)
*   <NAME> Airport (Vieques)

*Please note that all this information is subject to change. We encourage travelers to contact airlines directly, as they have the most up-to-date information specific to each traveler’s circumstances.*

**Port Updates:**

San Juan Harbor is open and expected to resume homeporting operations by Saturday, October 7, with the departure of Royal Caribbean Cruise Line’s Adventure of the Seas. Beyond San Juan, the following ports are open with restrictions (daylight transit only):

*   Guayanilla
*   Tallaboa
*   Salinas
*   Fajardo
*   Culebra
*   Vieques
*   Guayama

**Lodging Updates:**

The following hotels are closed and not taking new reservations until further notice. If you have an existing reservation in the coming days, please contact the hotel directly for rebooking.

*   Dorado Beach, a Ritz-Carlton Reserve
*   W Retreat & Spa in Vieques
*   Gran Melia
*   Coral by the Sea Hotel
*   Wyndham Grand Rio Mar Beach Resort & Spa
*   Royal Isabela
*   ESJ Azul

The following hotels are open, but not taking new reservations prior to the dates shown.

*   AC Hotel San Juan Condado (22-Oct-17)
*   At Wind Chimes Boutique Hotel (22-Oct-17)
*   Best Western Condado Palm Inn & Suites (02-Oct-17)
*   Canario Boutique Hotel (22-Oct-17)
*   <NAME> (31-Oct-17)
*   Comfort Inn San Juan (22-Oct-17)
*   Condado Vanderbilt Hotel (02-Oct-17)
*   Coral Princess Hotel (22-Oct-17)
*   Courtyard by Marriott Isla Verde Beach (02-Oct-17)
*   DoubleTree by Hilton Hotel San Juan (02-Oct-17)
*   El Conquistador, a Waldorf Astoria Resort (31-Dec-17)
*   El San Juan Hotel, Curio Collection (31-Oct-17)
*   Embassy Suites Dorado del Mar Beach Resort (31-Oct-17)
*   Embassy Suites San Juan Hotel & Casino (31-Oct-17)
*   Hampton Inn & Suites San Juan (31-Oct-17)
*   H<NAME> & Casino Resort (31-Oct-17)
*   Holiday Inn Express San Juan Condado Hotel (22-Oct-17)
*   Hotel El Convento (02-Oct-17)
*   Hotel Miramar (22-Oct-17)
*   Hotel Villa Montaña & Spa (22-Oct-17)
*   Hyatt Hacienda del Mar, Dorado (22-Oct-17)
*   Hyatt House San Juan (15-Oct-17)
*   Hyatt Place San Juan (15-Oct-17)
*   InterContinental San Juan, Isla Verde (22-Oct-17)
*   La Concha Resort (02-Oct-17)
*   Las Casitas Village at El Conquistador (31-Dec-17)
*   San Juan Marriott Resort & Stellaris Casino (01-Nov-17)
*   San Juan Water Beach Club (31-Oct-17)
*   Sheraton Puerto Rico Hotel & Casino (09-Jan-18)
*   The Condado Plaza Hilton (31-Oct-17)
*   The Lazy Parrot Inn, Rincón (22-Oct-17)
*   The Wave Hotel (22-Oct-17)
*   Verdanza Hotel (15-Oct-17)

If you have a trip scheduled for this upcoming week and through October 15, we recommend you call your hotel or travel agent directly and consider rebooking for a later date.

**This is some contact information that may prove useful:**

*   Hilton Hotels | [1-800-445-8667][1] | <a target="_blank" style="color: red !important;" href="http://www3.hilton.com/">hilton.com </a>

*   Marriott Hotels | [1-800-721-7033][2] | <a target="_blank" style="color: red !important;" href="https://www.marriott.com">marriott.com</a>

*   Hyatt Hotels | [1-800-323-7249][3] | <a target="_blank" style="color: red !important;" href="https://www.hyatt.com/">hyatt.com</a>

*   Wyndham Hotels | [1-800-466-1589][4] | <a target="_blank" style="color: red !important;" href="https://www.wyndhamhotels.com/">wyndhamhotels.com </a>

**Puerto Rico Tourism Company Travelers Support Center:**

We are online and standing by to support you. If you have questions about your upcoming travel plans, please call: [787-522-5960][5] or talk to us via our <a target="_blank" style="color: red !important;" href="http://messenger.providesupport.com/messenger/eddinc.html">Live Chat</a>.

**Aid and Support:**

Many of you have inquired about ways to help us get back on our feet. Your support means a lot to us and is greatly appreciated. Please visit <a target="_blank" style="color: red !important;" href="http://unitedforpuertorico.com"> unitedforpuertorico.com</a> for information on how you can make a difference.

United for Puerto Rico is an initiative brought forth by the First Lady of Puerto Rico, Beatriz Rosselló, in collaboration with the private sector, with the purpose of providing aid and support to those affected in Puerto Rico by the passage of Hurricane Irma and Hurricane María.

<div style="width: 100%;height: 60px;"></div>

*We are confident that Puerto Rico will quickly recover. We came together not long ago to help our Caribbean neighbors post-Irma and it’s this generosity, the hospitality of our people, and the beauty of our Island that we know will continue to entice millions of travelers like you to visit us.*

*Please continue to check back with us here and thank you for your continued interest in visiting us. We’re looking forward to welcoming you to our Island once again.*

 [1]: tel:+18004458667
 [2]: tel:+18007217033
 [3]: tel:+18003237249
 [4]: tel:+18004661589
 [5]: tel:+17875225960
{'fraction_non_alphanumeric': 0.0671149070204131, 'fraction_numerical': 0.029317342055848326, 'mean_word_length': 4.284891165172855, 'pattern_counts': {'":': 0, '<': 47, '<?xml version=': 0, '>': 47, 'https://': 7, 'lorem ipsum': 0, 'www.': 10, 'xml': 0}, 'pii_count': 0, 'substrings_counts': 0, 'word_list_counts': {'cursed_substrings.json': 0, 'profanity_word_list.json': 0, 'sexual_word_list.json': 0, 'zh_pornsignals.json': 0}}
{'dir': 'git-commits-cleaned', 'id': '772159', 'n_tokens_mistral': 4858, 'n_tokens_neox': 4442, 'n_words': 2359}