<commit_before><div class="page-header">
	<h1>Frequently Asked Questions</h1>
</div>
<h2>Index</h2>
<h4>Help</h4>
<ul>
	<li><a href="#install">Where do I find information on how to use/install ownCloud Server?</a></li>
	<li><a href="#channels">I have a problem with my ownCloud, what do I do?</a></li>
	<li><a href="#chat">Where can I discuss ideas with other ownCloud users?</a></li>
	<li><a href="#upgrade">I want to upgrade my ownCloud installation to the new release, how do I do that?</a></li>
	<li><a href="#upgradeyet">Is it safe to upgrade to the new release?</a></li>
</ul>
<h4>Technology</h4>
<ul>
	<li><a href="#rsync">Why don't you just use rsync?</a></li>
	<li><a href="#language">Why is ownCloud Server written in PHP and not in my favorite language?</a></li>
	<li><a href="#protocol">Why do you use HTTP and not my favorite language?</a></li>
	<li><a href="#android">Why does the calendar/contacts app not work with Android?</a></li>
	<li><a href="#mobilefeatures">Why does the Android/iOS mobile app not support my favorite feature?</a></li>
	<li><a href="#security">How Secure is ownCloud?</a></li>
	<li><a href="#security2">Does the long list of security advisories mean ownCloud is less secure than other solutions?</a></li>
	<li><a href="#encryption">Are files encrypted during sync?</a></li>
	<li><a href="#encryption2">Does ownCloud support encrypting files on the server?</a></li>
	<li><a href="#conflict">Why do I sometimes get conflict files and messages while syncing?</a></li>
	<li><a href="#partialsyncing">Does ownCloud use delta-sync (only syncing file changes)?</a></li>
	<li><a href="#deduplication">Does ownCloud do file de-duplication?</a></li>
	<li><a href="#syncspeed">Why is ownCloud syncing not faster?</a></li>
	<li><a href="#closedapps">Can I write closed source apps for ownCloud?</a></li>
</ul>
<h4>ownCloud Community</h4>
<ul>
	<li><a href="#communitylocation">Where is the ownCloud community hosted?</a></li>
	<li><a href="#communitysize">How big is the ownCloud Community?</a></li>
	<li><a href="#howitstarted">How did ownCloud get started?</a></li>
	<li><a href="#getinvolved">How can I get involved in the ownCloud Community?</a></li>
	<li><a href="#notechknowledge">But what if I'm not very technical?</a></li>
	<li><a href="#appslocation">Where can I find ownCloud Server apps?</a></li>
	<li><a href="#communityswag">Where can I find ownCloud t-shirts, stickers and other swag?</a></li>
</ul>
<h4>ownCloud for professional use</h4>
<ul>
	<li><a href="#professionaluse">Can I use ownCloud in professional, large scale deployments?</a></li>
	<li><a href="#professionaluse">What resources exist to support my deployment?</a></li>
	<li><a href="#entcomparison">What is the Standard Subscription and Enterprise Subscription?</a></li>
	<li><a href="#bestedition">Which solution is best for me?</a></li>
	<li><a href="#communityandenterprise">How do the community and company work together?</a></li>
	<li><a href="#entcustomers">What customers does ownCloud, Inc. have?</a></li>
</ul>

<h2>Help</h2>
<a name="install"></a>
<h3>Where do I find information on how to use/install ownCloud?</h3>
<ul>
	<li>You should start with the <a href="https://doc.owncloud.org" target="_blank">ownCloud Documentation</a></li>
	<li>There are a lot of tutorials and how-to's written for installing and managing ownCloud, to be found all over the internet. We collect a list on <a href="https://github.com/owncloud/core/wiki/Reviews-tutorials-and-videos-of-ownCloud"  target="_blank">this page</a> and our <a href="https://www.youtube.com/playlist?list=PLtZe22ggl2YBi1u2dH0qg9fgnym5DwYbW" target="_blank">YouTube channel collects video tutorials</a> but if what you are looking for is not there, <a href="https://www.google.com/search?q=owncloud+installation+tutorial" target="_blank">Google</a> or another search engine can find them easily.</li>
	<li>The ownCloud forums have a <a href="https://forum.owncloud.org/viewforum.php?f=17" target="_blank">special FAQ page</a> where each topic corresponds to typical mistakes or frequently occurring issues</li>
</ul>
<a name="channels"></a>
<h3>I have a problem, what do I do?</h3>
If the <a href="https://doc.owncloud.org" target="_blank">ownCloud Documentation</a> does not help and <a href="https://www.google.com/search?q=owncloud+installation+problem" target="_blank">Google</a> can't solve your problem either, you can ask for help in our community support channels:
<ul>
	<li><a href="https://forum.owncloud.org" target="_blank">the ownCloud Forums</a></li>
	<ul>
		 <li>Note: The ownCloud forums have a <a href="https://forum.owncloud.org/viewforum.php?f=17" target="_blank">special FAQ page</a> where each topic corresponds to typical mistakes or frequently occurring issues</li>
	</ul>
	<li><a href="https://mailman.owncloud.org/mailman/listinfo/user" target="_blank">the ownCloud User mailing list</a></li>
	<li><a href="irc://#own<EMAIL>@freenode.<EMAIL>" target="_blank">the ownCloud IRC chat channel</a> on freenode.net, also accessible via <a href="https://webchat.freenode.net/?channels=owncloud" target="_blank">webchat</a></li>
	<li>You can ask over our social media, including in the <a href="https://plus.google.com/communities/101550101068949663712" target="_blank">ownCloud Google Plus community</a>, the <a href="https://www.facebook.com/ownClouders" target="_blank">facebook page</a> or on <a href="https://twitter.com/search?q=%23owncloud&src=typd" target="_blank">twitter</a>
	<li>Finally, you could report a issue in the <a href="https://github.com/owncloud/core/issues" target="_blank">bug tracker</a> if you think you found a problem with ownCloud</li>
<commit_msg>Add note that the Forums often have a common-upgrade-issues page<commit_after><div class="page-header">
	<h1>Frequently Asked Questions</h1>
</div>
<h2>Index</h2>
<h4>Help</h4>
<ul>
	<li><a href="#install">Where do I find information on how to use/install ownCloud Server?</a></li>
	<li><a href="#channels">I have a problem with my ownCloud, what do I do?</a></li>
	<li><a href="#chat">Where can I discuss ideas with other ownCloud users?</a></li>
	<li><a href="#upgrade">I want to upgrade my ownCloud installation to the new release, how do I do that?</a></li>
	<li><a href="#upgradeyet">Is it safe to upgrade to the new release?</a></li>
</ul>
<h4>Technology</h4>
<ul>
	<li><a href="#rsync">Why don't you just use rsync?</a></li>
	<li><a href="#language">Why is ownCloud Server written in PHP and not in my favorite language?</a></li>
	<li><a href="#protocol">Why do you use HTTP and not my favorite language?</a></li>
	<li><a href="#android">Why does the calendar/contacts app not work with Android?</a></li>
	<li><a href="#mobilefeatures">Why does the Android/iOS mobile app not support my favorite feature?</a></li>
	<li><a href="#security">How Secure is ownCloud?</a></li>
	<li><a href="#security2">Does the long list of security advisories mean ownCloud is less secure than other solutions?</a></li>
	<li><a href="#encryption">Are files encrypted during sync?</a></li>
	<li><a href="#encryption2">Does ownCloud support encrypting files on the server?</a></li>
	<li><a href="#conflict">Why do I sometimes get conflict files and messages while syncing?</a></li>
	<li><a href="#partialsyncing">Does ownCloud use delta-sync (only syncing file changes)?</a></li>
	<li><a href="#deduplication">Does ownCloud do file de-duplication?</a></li>
	<li><a href="#syncspeed">Why is ownCloud syncing not faster?</a></li>
	<li><a href="#closedapps">Can I write closed source apps for ownCloud?</a></li>
</ul>
<h4>ownCloud Community</h4>
<ul>
	<li><a href="#communitylocation">Where is the ownCloud community hosted?</a></li>
	<li><a href="#communitysize">How big is the ownCloud Community?</a></li>
	<li><a href="#howitstarted">How did ownCloud get started?</a></li>
	<li><a href="#getinvolved">How can I get involved in the ownCloud Community?</a></li>
	<li><a href="#notechknowledge">But what if I'm not very technical?</a></li>
	<li><a href="#appslocation">Where can I find ownCloud Server apps?</a></li>
	<li><a href="#communityswag">Where can I find ownCloud t-shirts, stickers and other swag?</a></li>
</ul>
<h4>ownCloud for professional use</h4>
<ul>
	<li><a href="#professionaluse">Can I use ownCloud in professional, large scale deployments?</a></li>
	<li><a href="#professionaluse">What resources exist to support my deployment?</a></li>
	<li><a href="#entcomparison">What is the Standard Subscription and Enterprise Subscription?</a></li>
	<li><a href="#bestedition">Which solution is best for me?</a></li>
	<li><a href="#communityandenterprise">How do the community and company work together?</a></li>
	<li><a href="#entcustomers">What customers does ownCloud, Inc. have?</a></li>
</ul>

<h2>Help</h2>
<a name="install"></a>
<h3>Where do I find information on how to use/install ownCloud?</h3>
<ul>
	<li>You should start with the <a href="https://doc.owncloud.org" target="_blank">ownCloud Documentation</a></li>
	<li>There are a lot of tutorials and how-to's written for installing and managing ownCloud, to be found all over the internet. We collect a list on <a href="https://github.com/owncloud/core/wiki/Reviews-tutorials-and-videos-of-ownCloud"  target="_blank">this page</a> and our <a href="https://www.youtube.com/playlist?list=PLtZe22ggl2YBi1u2dH0qg9fgnym5DwYbW" target="_blank">YouTube channel collects video tutorials</a> but if what you are looking for is not there, <a href="https://www.google.com/search?q=owncloud+installation+tutorial" target="_blank">Google</a> or another search engine can find them easily.</li>
	<li>The ownCloud forums have a <a href="https://forum.owncloud.org/viewforum.php?f=17" target="_blank">special FAQ page</a> where each topic corresponds to typical mistakes or frequently occurring issues</li>
</ul>
<a name="channels"></a>
<h3>I have a problem, what do I do?</h3>
If the <a href="https://doc.owncloud.org" target="_blank">ownCloud Documentation</a> does not help and <a href="https://www.google.com/search?q=owncloud+installation+problem" target="_blank">Google</a> can't solve your problem either, you can ask for help in our community support channels:
<ul>
	<li><a href="https://forum.owncloud.org" target="_blank">the ownCloud Forums</a></li>
	<ul>
		 <li>The ownCloud forums have a <a href="https://forum.owncloud.org/viewforum.php?f=17" target="_blank">special FAQ page</a> where each topic corresponds to typical mistakes or frequently occurring issues</li>
		 <li>There is often also a thread about common upgrade issues with new releases, see the <a href="https://forum.owncloud.org/viewtopic.php?f=31&t=26310" target="_blank">thread for ownCloud 8 here</a>.</li>
	</ul>
	<li><a href="https://mailman.owncloud.org/mailman/listinfo/user" target="_blank">the ownCloud User mailing list</a></li>
	<li><a href="irc://#owncloud@freenode.net" target="_blank">the ownCloud IRC chat channel</a> on freenode.net, also accessible via <a href="https://webchat.freenode.net/?channels=owncloud" target="_blank">webchat</a></li>
	<li>You can ask over our social media, including in the <a href="https://plus.google.com/communities/101550101068949663712" target="_blank">ownCloud Google Plus community</a>, the <a href="https://www.facebook.com/ownClouders" target="_blank">facebook page</a> or on <a href="https://twitter.com/search?q=%23owncloud&src=typd" target="_blank">twitter</a>
	<li>Finally, you could report a issue in the <a href="https://github.com/owncloud/core/issues" target="_blank">bug tracker</a> if you think you found a problem with ownCloud</li>

{'fraction_non_alphanumeric': 0.16947395698367454, 'fraction_numerical': 0.010192623304828539, 'mean_word_length': 5.871216617210682, 'pattern_counts': {'":': 0, '<': 437, '<?xml version=': 0, '>': 437, 'https://': 31, 'lorem ipsum': 0, 'www.': 8, 'xml': 0}, 'pii_count': 1, 'substrings_counts': 0, 'word_list_counts': {'cursed_substrings.json': 0, 'profanity_word_list.json': 0, 'sexual_word_list.json': 0, 'zh_pornsignals.json': 0}}
{'dir': 'git-commits-cleaned', 'id': '6383713', 'n_tokens_mistral': 3874, 'n_tokens_neox': 3737, 'n_words': 1162}