<commit_before>---
layout: page
title: Third party incident manager integration
description: Integration with third party incident managers
---

When the CoScale monitoring service triggers an alert is it possible to send the notification to a third party incident manager. We do this by sending an e-mail to the provider containing information about the incident. Follow the steps to integrate CoScale with your third party provider.

1. **Find your third party e-mail**

    To send alerts to your third party service CoScale needs a custom e-mail as endpoint. Use the guides from third party providers to find the correct e-mail address you have to use for receiving alerts.

    * <a href="https://www.pagerduty.com/docs/guides/email-integration-guide/" target="_blanc">PagerDuty</a>
    * <a href="http://victorops.force.com/knowledgebase/articles/Integration/Generic-Email-Integration" target="_blanc">VictorOps</a>
    * <a href="https://www.opsgenie.com/docs/alert-creation/creating-alerts-via-email" target="_blanc">OpsGenie</a>

    If you cannot find your favorite third party tool, please don't hesitate to <a href="mailto:<EMAIL>" class="js-support">contact us</a> for more information and support.

2. **Add the e-mail to CoScale**

    Now that you have your third party email it is time to add it to a CoScale notification scheme.

    <img src="/gfx/installation/alerting/static/third-party/alert_notifications.png" alt="Alert view" class="img-responsive" />
<commit_msg>Fixed incorrect link to OpsGenie<commit_after>---
layout: page
title: Third party incident manager integration
description: Integration with third party incident managers
---

When the CoScale monitoring service triggers an alert is it possible to send the notification to a third party incident manager. We do this by sending an e-mail to the provider containing information about the incident. Follow the steps to integrate CoScale with your third party provider.

1. **Find your third party e-mail**

    To send alerts to your third party service CoScale needs a custom e-mail as endpoint. Use the guides from third party providers to find the correct e-mail address you have to use for receiving alerts.

    * <a href="https://www.pagerduty.com/docs/guides/email-integration-guide/" target="_blanc">PagerDuty</a>
    * <a href="http://victorops.force.com/knowledgebase/articles/Integration/Generic-Email-Integration" target="_blanc">VictorOps</a>
    * <a href="https://www.opsgenie.com/docs/integrations/creating-alerts-via-email" target="_blanc">OpsGenie</a>

    If you cannot find your favorite third party tool, please don't hesitate to <a href="mailto:<EMAIL>" class="js-support">contact us</a> for more information and support.

2. **Add the e-mail to CoScale**

    Now that you have your third party email it is time to add it to a CoScale notification scheme.

    <img src="/gfx/installation/alerting/static/third-party/alert_notifications.png" alt="Alert view" class="img-responsive" />

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