<commit_before>[% INCLUDE 'header.html', title => loc('Frequently Asked Questions'), bodyclass => 'twothirdswidthpage' %]

<div class="sticky-sidebar">
    <aside>
        <ul class="plain-list">
            <li><a href="#faq">Frequently Asked Questions</a></li>
            <li><a href="#practical">Practical Questions</a></li>
            <li><a href="#organisation">Organisation Questions</a></li>
            <li><a href="/privacy">Privacy and cookies</a></li>
        </ul>
    </aside>
</div>

<h1><a name="faq"></a>Frequently Asked Questions</h1>
    <dl>
        <dt>What is FixMyStreet?</dt>
        <dd>FixMyStreet is a site to help people report, view,
or discuss local problems they&rsquo;ve found to their local council by
simply locating them on a map. It launched in early February
2007.</dd>
        <dt>How do I get in touch with FixMyStreet?</dt>
        <dd>Here's our <a href="http://www.fixmystreet.com/contact/">contact page.</a></dd>
        <dt>What sort of problems should I report with FixMyStreet?</dt>
        <dd>FixMyStreet is primarily for reporting things which are
<strong>broken or dirty or damaged or dumped, and need fixing, cleaning
or clearing</strong>, such as:

    <ul><li>Abandoned vehicles
    <li>Dog Fouling
    <li>Flyposting or graffiti
    <li>Flytipping or litter
    <li>Streetcleaning, such as broken glass in a cycle lane
    [% IF c.cobrand.moniker != 'southampton' %]
    <li>Unlit lamposts
    [% END %]
    <li>Potholes
    </ul>
    </dd>

    <dt>What isn&rsquo;t FixMyStreet for?</dt>
    <dd>FixMyStreet is not a way of getting in touch with [% c.cobrand.is_council ? 'the' : 'your' %] council for all
    issues &ndash; please use FixMyStreet only for problems such as the above. We
    often route problem reports via cleansing services or highways and so using
    FixMyStreet for other matters may result in a delay in your report getting
    to the right department. <strong>You will need to contact [% c.cobrand.is_council ? 'the' : 'your' %] council
    directly for problems such as</strong>: 

    <ul><li>Anti-social behaviour
    <li>Any urgent or emergency problems
    <li>Noise pollution or barking dogs
    <li>Fires and smoke/smell pollution
    <li>Missing wheelie bins or recycling boxes or missed rubbish collections
    <li>Proposals for speed bumps/ CCTV/ pedestrian crossings/ new road layouts/ etc.<commit_msg>Tidy up link.<commit_after>[% INCLUDE 'header.html', title => loc('Frequently Asked Questions'), bodyclass => 'twothirdswidthpage' %]

<div class="sticky-sidebar">
    <aside>
        <ul class="plain-list">
            <li><a href="#faq">Frequently Asked Questions</a></li>
            <li><a href="#practical">Practical Questions</a></li>
            <li><a href="#organisation">Organisation Questions</a></li>
            <li><a href="/privacy">Privacy and cookies</a></li>
        </ul>
    </aside>
</div>

<h1><a name="faq"></a>Frequently Asked Questions</h1>
    <dl>
        <dt>What is FixMyStreet?</dt>
        <dd>FixMyStreet is a site to help people report, view,
or discuss local problems they&rsquo;ve found to their local council by
simply locating them on a map. It launched in early February
2007.</dd>
        <dt>How do I get in touch with FixMyStreet?</dt>
        <dd>Here&rsquo;s our <a href="/contact">contact page</a>.</dd>
        <dt>What sort of problems should I report with FixMyStreet?</dt>
        <dd>FixMyStreet is primarily for reporting things which are
<strong>broken or dirty or damaged or dumped, and need fixing, cleaning
or clearing</strong>, such as:

    <ul><li>Abandoned vehicles
    <li>Dog Fouling
    <li>Flyposting or graffiti
    <li>Flytipping or litter
    <li>Streetcleaning, such as broken glass in a cycle lane
    [% IF c.cobrand.moniker != 'southampton' %]
    <li>Unlit lamposts
    [% END %]
    <li>Potholes
    </ul>
    </dd>

    <dt>What isn&rsquo;t FixMyStreet for?</dt>
    <dd>FixMyStreet is not a way of getting in touch with [% c.cobrand.is_council ? 'the' : 'your' %] council for all
    issues &ndash; please use FixMyStreet only for problems such as the above. We
    often route problem reports via cleansing services or highways and so using
    FixMyStreet for other matters may result in a delay in your report getting
    to the right department. <strong>You will need to contact [% c.cobrand.is_council ? 'the' : 'your' %] council
    directly for problems such as</strong>: 

    <ul><li>Anti-social behaviour
    <li>Any urgent or emergency problems
    <li>Noise pollution or barking dogs
    <li>Fires and smoke/smell pollution
    <li>Missing wheelie bins or recycling boxes or missed rubbish collections
    <li>Proposals for speed bumps/ CCTV/ pedestrian crossings/ new road layouts/ etc.
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