<commit_before>### Steps to reproduce
1.
2.
3.

### Expected behaviour
Tell us what should happen

### Actual behaviour
Tell us what happens instead

### ownCloud Mail

**ownCloud Mail version:** (see ownCloud apps admin page)

**Mailserver or service:** (e.g. Outlook, Yahoo, Gmail, Exchange,...)

**Transport security - IMAP:** (None, SSL, TLS, STARTTLS) 

**Transport security - SMTP:** (None, SSL, TLS, STARTTLS)

**Number of accounts:**

**ownCloud Mail version build date:** (only if you are using a Nightly Build)


### ownCloud Core

#### Server configuration
**Operating system**:

**Web server:**

**Database:**

**PHP version:**

**ownCloud version:** (see ownCloud admin page)

**Updated from an older ownCloud or fresh install:**

**List of activated apps:**

```
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder
```

**The content of config/config.php:**

<details>
```
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your ownCloud installation folder

or 

Insert your config.php content here
(Without the database password, passwordsalt and secret)
```
</details>

#### Client configuration
**Browser:**

**Operating system:**

#### Logs
##### Web server error log
```
Insert your webserver log here
```

##### ownCloud log (data/owncloud.log)
<details>
```
Insert your ownCloud log here
```
</details>

##### Horde IMAP log (data/horde_imap.log)
<details>
```
Insert your horde IMAP log here, see https://github.com/owncloud/mail#debug-mode
```
</details><commit_msg>use cloud neutral issue_template<commit_after>### Steps to reproduce
1.
2.
3.

### Expected behaviour
Tell us what should happen

### Actual behaviour
Tell us what happens instead

### Mail app

**Mail app version:** (see apps admin page)

**Mailserver or service:** (e.g. Outlook, Yahoo, Gmail, Exchange,...)

**Transport security - IMAP:** (None, SSL, TLS, STARTTLS) 

**Transport security - SMTP:** (None, SSL, TLS, STARTTLS)

**Number of accounts:**

**Mail app version build date:** (only if you are using a Nightly Build)


### Server configuration
**Operating system**:

**Web server:**

**Database:**

**PHP version:**

**Version:** (see admin page)

**Updated from an older version or fresh install:**

**List of activated apps:**

```
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your server installation folder
```

**The content of config/config.php:**

<details>
```
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your server installation folder

or 

Insert your config.php content here
(Without the database password, passwordsalt and secret)
```
</details>

#### Client configuration
**Browser:**

**Operating system:**

#### Logs
##### Web server error log
```
Insert your webserver log here
```

##### Server log (data/owncloud.log or data/nextcloud.log)
<details>
```
Insert your server log here
```
</details>

##### Horde IMAP log (data/horde_imap.log)
<details>
```
Insert your horde IMAP log here, see https://github.com/owncloud/mail#debug-mode
```
</details>
{'fraction_non_alphanumeric': 0.14676616915422885, 'fraction_numerical': 0.0018656716417910447, 'mean_word_length': 4.614310645724259, 'pattern_counts': {'":': 0, '<': 15, '<?xml version=': 0, '>': 15, 'https://': 2, 'lorem ipsum': 0, 'www.': 4, 'xml': 0}, 'pii_count': 0, 'substrings_counts': 0, 'word_list_counts': {'cursed_substrings.json': 0, 'profanity_word_list.json': 0, 'sexual_word_list.json': 0, 'zh_pornsignals.json': 0}}
{'dir': 'git-commits-cleaned', 'id': '7358233', 'n_tokens_mistral': 998, 'n_tokens_neox': 949, 'n_words': 401}