prompt
listlengths 1
1
| chosen
listlengths 2
2
| rejected
listlengths 2
2
|
|---|---|---|
[
{
"content": "@SouthwestAir LUVed the SJC gate 23 agent this am who boarded flight 372 to DAL. Didn't get his name. He represents your brand so well.",
"role": "user"
}
] | [
{
"content": "@SouthwestAir LUVed the SJC gate 23 agent this am who boarded flight 372 to DAL. Didn't get his name. He represents your brand so well.",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@SouthwestAir LUVed the SJC gate 23 agent this am who boarded flight 372 to DAL. Didn't get his name. He represents your brand so well.",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@united trying to book flight w/miles. Was on hold for 50m before I gave up. Need to get 6 on same flight using two diff # and pay 4 1tix",
"role": "user"
}
] | [
{
"content": "@united trying to book flight w/miles. Was on hold for 50m before I gave up. Need to get 6 on same flight using two diff # and pay 4 1tix",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@united trying to book flight w/miles. Was on hold for 50m before I gave up. Need to get 6 on same flight using two diff # and pay 4 1tix",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@AmericanAir Any reason why my 1463 flight to Chicago is boarding and I still don't have a seat assignment? Seriously?",
"role": "user"
}
] | [
{
"content": "@AmericanAir Any reason why my 1463 flight to Chicago is boarding and I still don't have a seat assignment? Seriously?",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@AmericanAir Any reason why my 1463 flight to Chicago is boarding and I still don't have a seat assignment? Seriously?",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@SouthwestAir who should I contact about a missing Rapid Rewards credit?",
"role": "user"
}
] | [
{
"content": "@SouthwestAir who should I contact about a missing Rapid Rewards credit?",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@SouthwestAir who should I contact about a missing Rapid Rewards credit?",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@USAirways worked w/ Tiffany H at cust service desk in Charlotte and she was helpful and patient. Still stuck, but she was great.",
"role": "user"
}
] | [
{
"content": "@USAirways worked w/ Tiffany H at cust service desk in Charlotte and she was helpful and patient. Still stuck, but she was great.",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@USAirways worked w/ Tiffany H at cust service desk in Charlotte and she was helpful and patient. Still stuck, but she was great.",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@United @UnitedAirlines and the hits keep on coming. http://t.co/44ZHmfDIW6 #unitedfail #unitedwithivy",
"role": "user"
}
] | [
{
"content": "@United @UnitedAirlines and the hits keep on coming. http://t.co/44ZHmfDIW6 #unitedfail #unitedwithivy",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@United @UnitedAirlines and the hits keep on coming. http://t.co/44ZHmfDIW6 #unitedfail #unitedwithivy",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@SouthwestAir SW rocks, thanks for the reply and the follow. Rebooked earlier flight!",
"role": "user"
}
] | [
{
"content": "@SouthwestAir SW rocks, thanks for the reply and the follow. Rebooked earlier flight!",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@SouthwestAir SW rocks, thanks for the reply and the follow. Rebooked earlier flight!",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@USAirways @satesq theres only one flt PHL-CRW per day.",
"role": "user"
}
] | [
{
"content": "@USAirways @satesq theres only one flt PHL-CRW per day.",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@USAirways @satesq theres only one flt PHL-CRW per day.",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@JetBlue @zakkohane pretty sure he's saying Ricoh had great service down at BOS ;) #happytohelp",
"role": "user"
}
] | [
{
"content": "@JetBlue @zakkohane pretty sure he's saying Ricoh had great service down at BOS ;) #happytohelp",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@JetBlue @zakkohane pretty sure he's saying Ricoh had great service down at BOS ;) #happytohelp",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@VirginAmerica ...Please come to Minneapolis St. Paul!",
"role": "user"
}
] | [
{
"content": "@VirginAmerica ...Please come to Minneapolis St. Paul!",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@VirginAmerica ...Please come to Minneapolis St. Paul!",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@AmericanAir your online site doesn't have flights listed in chronological order, resulting in a mis-purchase. Anything that can be done?",
"role": "user"
}
] | [
{
"content": "@AmericanAir your online site doesn't have flights listed in chronological order, resulting in a mis-purchase. Anything that can be done?",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@AmericanAir your online site doesn't have flights listed in chronological order, resulting in a mis-purchase. Anything that can be done?",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@USAirways : i was told my ticket expired but i never recvd any notice before it expired .This sucks.i paid 40k miles & $125 for the tckt",
"role": "user"
}
] | [
{
"content": "@USAirways : i was told my ticket expired but i never recvd any notice before it expired .This sucks.i paid 40k miles & $125 for the tckt",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@USAirways : i was told my ticket expired but i never recvd any notice before it expired .This sucks.i paid 40k miles & $125 for the tckt",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@united all day travel. #swag #ijustwanttosleep",
"role": "user"
}
] | [
{
"content": "@united all day travel. #swag #ijustwanttosleep",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@united all day travel. #swag #ijustwanttosleep",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@SouthwestAir Just got companion pass and trying to add companion flgt but get purchase.error.INVALID_LOYALTY_MEMBER_ACCOUNT_STATUS. Help!",
"role": "user"
}
] | [
{
"content": "@SouthwestAir Just got companion pass and trying to add companion flgt but get purchase.error.INVALID_LOYALTY_MEMBER_ACCOUNT_STATUS. Help!",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@SouthwestAir Just got companion pass and trying to add companion flgt but get purchase.error.INVALID_LOYALTY_MEMBER_ACCOUNT_STATUS. Help!",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@JetBlue thanks for making my trip home #MintyFresh next #brandmance flight I'll take more selfies! #LOVE #travel #business",
"role": "user"
}
] | [
{
"content": "@JetBlue thanks for making my trip home #MintyFresh next #brandmance flight I'll take more selfies! #LOVE #travel #business",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@JetBlue thanks for making my trip home #MintyFresh next #brandmance flight I'll take more selfies! #LOVE #travel #business",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@united OMG!!! you just bumped me off the last flight. Can this get any worse.",
"role": "user"
}
] | [
{
"content": "@united OMG!!! you just bumped me off the last flight. Can this get any worse.",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@united OMG!!! you just bumped me off the last flight. Can this get any worse.",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@united Cancelled Flightled my flight for some unknown reason and haven't really given me anything to make my overnight layover tolerable",
"role": "user"
}
] | [
{
"content": "@united Cancelled Flightled my flight for some unknown reason and haven't really given me anything to make my overnight layover tolerable",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@united Cancelled Flightled my flight for some unknown reason and haven't really given me anything to make my overnight layover tolerable",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@SouthwestAir sitting in Baltimore. Finish taxi and approved to takeoff. Oops, not enough fuel. #Fail #45minflight #been3hours",
"role": "user"
}
] | [
{
"content": "@SouthwestAir sitting in Baltimore. Finish taxi and approved to takeoff. Oops, not enough fuel. #Fail #45minflight #been3hours",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@SouthwestAir sitting in Baltimore. Finish taxi and approved to takeoff. Oops, not enough fuel. #Fail #45minflight #been3hours",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@AmericanAir hey! Tried calling customer service and was told there's a 2 hour wait. This has been for the past 4 hours. Thanks! You suck!",
"role": "user"
}
] | [
{
"content": "@AmericanAir hey! Tried calling customer service and was told there's a 2 hour wait. This has been for the past 4 hours. Thanks! You suck!",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@AmericanAir hey! Tried calling customer service and was told there's a 2 hour wait. This has been for the past 4 hours. Thanks! You suck!",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@united I'm sorry it's cold in chicago, but I don't see why that means it takes 45 minutes for my priority bag to show up on the carousel.",
"role": "user"
}
] | [
{
"content": "@united I'm sorry it's cold in chicago, but I don't see why that means it takes 45 minutes for my priority bag to show up on the carousel.",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@united I'm sorry it's cold in chicago, but I don't see why that means it takes 45 minutes for my priority bag to show up on the carousel.",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "YO! @InternJohnRadio @mrerickv give @SouthwestAir their plane back. They're mad & threatening to take away my Companion Pass. #Luv",
"role": "user"
}
] | [
{
"content": "YO! @InternJohnRadio @mrerickv give @SouthwestAir their plane back. They're mad & threatening to take away my Companion Pass. #Luv",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "YO! @InternJohnRadio @mrerickv give @SouthwestAir their plane back. They're mad & threatening to take away my Companion Pass. #Luv",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@SouthwestAir Thanks. 436. Only a minor delay so not a big deal. :)Appreciate the concern though. Boarding now. You do have amazing service!",
"role": "user"
}
] | [
{
"content": "@SouthwestAir Thanks. 436. Only a minor delay so not a big deal. :)Appreciate the concern though. Boarding now. You do have amazing service!",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@SouthwestAir Thanks. 436. Only a minor delay so not a big deal. :)Appreciate the concern though. Boarding now. You do have amazing service!",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@USAirways with this livery back in the day. http://t.co/EEqWVAMmiy",
"role": "user"
}
] | [
{
"content": "@USAirways with this livery back in the day. http://t.co/EEqWVAMmiy",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@USAirways with this livery back in the day. http://t.co/EEqWVAMmiy",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@JetBlue thanks for letting us know. Hoping for no more delays!",
"role": "user"
}
] | [
{
"content": "@JetBlue thanks for letting us know. Hoping for no more delays!",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@JetBlue thanks for letting us know. Hoping for no more delays!",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@united you guys are horrible! First we get stuck in the snow for a hr in ewr now sitting in cmh saying it could be 30min for a gate",
"role": "user"
}
] | [
{
"content": "@united you guys are horrible! First we get stuck in the snow for a hr in ewr now sitting in cmh saying it could be 30min for a gate",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@united you guys are horrible! First we get stuck in the snow for a hr in ewr now sitting in cmh saying it could be 30min for a gate",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@USAirways PLEASE improve your phone system! Going through multiple prompts & menus just to be told to call back Late Flightr = MAJOR FAIL",
"role": "user"
}
] | [
{
"content": "@USAirways PLEASE improve your phone system! Going through multiple prompts & menus just to be told to call back Late Flightr = MAJOR FAIL",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@USAirways PLEASE improve your phone system! Going through multiple prompts & menus just to be told to call back Late Flightr = MAJOR FAIL",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@USAirways big thanks to Yvonne Anthony from the Chairman's desk. Top tier customer service today. #outstanding #service & #support.",
"role": "user"
}
] | [
{
"content": "@USAirways big thanks to Yvonne Anthony from the Chairman's desk. Top tier customer service today. #outstanding #service & #support.",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@USAirways big thanks to Yvonne Anthony from the Chairman's desk. Top tier customer service today. #outstanding #service & #support.",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@united flight was too heavy so had to fly BACK to Palm Springs (after being in the air for 30 mins)",
"role": "user"
}
] | [
{
"content": "@united flight was too heavy so had to fly BACK to Palm Springs (after being in the air for 30 mins)",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@united flight was too heavy so had to fly BACK to Palm Springs (after being in the air for 30 mins)",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@VirginAmerica this is great news! America could start flights to Hawaii by end of year http://t.co/r8p2Zy3fe4 via @Pacificbiznews",
"role": "user"
}
] | [
{
"content": "@VirginAmerica this is great news! America could start flights to Hawaii by end of year http://t.co/r8p2Zy3fe4 via @Pacificbiznews",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@VirginAmerica this is great news! America could start flights to Hawaii by end of year http://t.co/r8p2Zy3fe4 via @Pacificbiznews",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@AmericanAir Kudos to ticket agents for #2224 for making passengers check bags that are too big to fit in overhead.",
"role": "user"
}
] | [
{
"content": "@AmericanAir Kudos to ticket agents for #2224 for making passengers check bags that are too big to fit in overhead.",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@AmericanAir Kudos to ticket agents for #2224 for making passengers check bags that are too big to fit in overhead.",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@united Gold Star for united- change my flight- miss all connections- but can't accommodate me until a MUCH Late Flightr arrival time-Not HAPPY!",
"role": "user"
}
] | [
{
"content": "@united Gold Star for united- change my flight- miss all connections- but can't accommodate me until a MUCH Late Flightr arrival time-Not HAPPY!",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@united Gold Star for united- change my flight- miss all connections- but can't accommodate me until a MUCH Late Flightr arrival time-Not HAPPY!",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@USAirways I?e had my flight Cancelled Flightled twice now, and after 5 minutes of automated questions, the phone just goes to a busy signal. Help?",
"role": "user"
}
] | [
{
"content": "@USAirways I?e had my flight Cancelled Flightled twice now, and after 5 minutes of automated questions, the phone just goes to a busy signal. Help?",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@USAirways I?e had my flight Cancelled Flightled twice now, and after 5 minutes of automated questions, the phone just goes to a busy signal. Help?",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@united next day",
"role": "user"
}
] | [
{
"content": "@united next day",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@united next day",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@united thanks for the reply. I have been in contact with Customer Care to get clarification on this issue.",
"role": "user"
}
] | [
{
"content": "@united thanks for the reply. I have been in contact with Customer Care to get clarification on this issue.",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@united thanks for the reply. I have been in contact with Customer Care to get clarification on this issue.",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@SouthwestAir I continue to be amazed by the amazing customer service. Thank you SWA!",
"role": "user"
}
] | [
{
"content": "@SouthwestAir I continue to be amazed by the amazing customer service. Thank you SWA!",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@SouthwestAir I continue to be amazed by the amazing customer service. Thank you SWA!",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@AmericanAir More or less - after a night in a party hotel - no sleep and a 5:30 am rebook- on our way back to PHL http://t.co/4G0K0z2rei",
"role": "user"
}
] | [
{
"content": "@AmericanAir More or less - after a night in a party hotel - no sleep and a 5:30 am rebook- on our way back to PHL http://t.co/4G0K0z2rei",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@AmericanAir More or less - after a night in a party hotel - no sleep and a 5:30 am rebook- on our way back to PHL http://t.co/4G0K0z2rei",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@USAirways please hold 3923! I can see it. Just can't get off my first plane quick enough",
"role": "user"
}
] | [
{
"content": "@USAirways please hold 3923! I can see it. Just can't get off my first plane quick enough",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@USAirways please hold 3923! I can see it. Just can't get off my first plane quick enough",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@SouthwestAir can anyone help me upgrade to buisness select !? Cant seem to get hail of the right area at all .. I know you guys are good",
"role": "user"
}
] | [
{
"content": "@SouthwestAir can anyone help me upgrade to buisness select !? Cant seem to get hail of the right area at all .. I know you guys are good",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@SouthwestAir can anyone help me upgrade to buisness select !? Cant seem to get hail of the right area at all .. I know you guys are good",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@AmericanAir thanks to Jacqueline in CLT for cleaning up @amexserve and @USAirways mess!!! Awesome service",
"role": "user"
}
] | [
{
"content": "@AmericanAir thanks to Jacqueline in CLT for cleaning up @amexserve and @USAirways mess!!! Awesome service",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@AmericanAir thanks to Jacqueline in CLT for cleaning up @amexserve and @USAirways mess!!! Awesome service",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@USAirways @msscottwg \"That's unusual\" means we screwed up but will never admit to it! #GoingForGreatnessFAIL",
"role": "user"
}
] | [
{
"content": "@USAirways @msscottwg \"That's unusual\" means we screwed up but will never admit to it! #GoingForGreatnessFAIL",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@USAirways @msscottwg \"That's unusual\" means we screwed up but will never admit to it! #GoingForGreatnessFAIL",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@SouthwestAir We have been waiting for almost 3 hours trying to rebook flights. PLEASE help us get through to someone.",
"role": "user"
}
] | [
{
"content": "@SouthwestAir We have been waiting for almost 3 hours trying to rebook flights. PLEASE help us get through to someone.",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@SouthwestAir We have been waiting for almost 3 hours trying to rebook flights. PLEASE help us get through to someone.",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@united 1632 was phenomenal frm gate (SEA) to gate (IAD)",
"role": "user"
}
] | [
{
"content": "@united 1632 was phenomenal frm gate (SEA) to gate (IAD)",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@united 1632 was phenomenal frm gate (SEA) to gate (IAD)",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@united Turkish Airlines rebooked us a United flight on our second leg from FRA -> IAD. Is there any way to check if upgrades are available?",
"role": "user"
}
] | [
{
"content": "@united Turkish Airlines rebooked us a United flight on our second leg from FRA -> IAD. Is there any way to check if upgrades are available?",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@united Turkish Airlines rebooked us a United flight on our second leg from FRA -> IAD. Is there any way to check if upgrades are available?",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@SouthwestAir retiring with my hubby and it's our 25th wedding anniversary this year! Companion pass please!!",
"role": "user"
}
] | [
{
"content": "@SouthwestAir retiring with my hubby and it's our 25th wedding anniversary this year! Companion pass please!!",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@SouthwestAir retiring with my hubby and it's our 25th wedding anniversary this year! Companion pass please!!",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@AmericanAir ; @USAirways US 728/Feb 21. Unprofessional, unprepared, unsympathetic, lacked communication, and lacked solutions.",
"role": "user"
}
] | [
{
"content": "@AmericanAir ; @USAirways US 728/Feb 21. Unprofessional, unprepared, unsympathetic, lacked communication, and lacked solutions.",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@AmericanAir ; @USAirways US 728/Feb 21. Unprofessional, unprepared, unsympathetic, lacked communication, and lacked solutions.",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@united who is in charge of making decisions over there? Cancelled Flightling flight UA1150 was unacceptable. I should be in #Belize right now.",
"role": "user"
}
] | [
{
"content": "@united who is in charge of making decisions over there? Cancelled Flightling flight UA1150 was unacceptable. I should be in #Belize right now.",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@united who is in charge of making decisions over there? Cancelled Flightling flight UA1150 was unacceptable. I should be in #Belize right now.",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@united I'm a first time solo female traveller and it's pretty scary being in a foreign place not knowing where your belongings are...",
"role": "user"
}
] | [
{
"content": "@united I'm a first time solo female traveller and it's pretty scary being in a foreign place not knowing where your belongings are...",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@united I'm a first time solo female traveller and it's pretty scary being in a foreign place not knowing where your belongings are...",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@JetBlue: So excited to hear about your move towards international travel from Long Beach Airport!",
"role": "user"
}
] | [
{
"content": "@JetBlue: So excited to hear about your move towards international travel from Long Beach Airport!",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@JetBlue: So excited to hear about your move towards international travel from Long Beach Airport!",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@united +the plane.",
"role": "user"
}
] | [
{
"content": "@united +the plane.",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@united +the plane.",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@USAirways what's your pet policy?",
"role": "user"
}
] | [
{
"content": "@USAirways what's your pet policy?",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@USAirways what's your pet policy?",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": ".@JetBlue That's what I planned on but Boston traffic due to recent weather was insane! If I had been expedited I would have made it.",
"role": "user"
}
] | [
{
"content": ".@JetBlue That's what I planned on but Boston traffic due to recent weather was insane! If I had been expedited I would have made it.",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": ".@JetBlue That's what I planned on but Boston traffic due to recent weather was insane! If I had been expedited I would have made it.",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@JetBlue my mom wanted me to change her seat along with my sister, but their two different reservations and idk",
"role": "user"
}
] | [
{
"content": "@JetBlue my mom wanted me to change her seat along with my sister, but their two different reservations and idk",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@JetBlue my mom wanted me to change her seat along with my sister, but their two different reservations and idk",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@AmericanAir Nice to read it! Thank you very much!",
"role": "user"
}
] | [
{
"content": "@AmericanAir Nice to read it! Thank you very much!",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@AmericanAir Nice to read it! Thank you very much!",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@JetBlue should've been on one of your flights instead... @SouthwestAir has now lost our bags to add insult to injury",
"role": "user"
}
] | [
{
"content": "@JetBlue should've been on one of your flights instead... @SouthwestAir has now lost our bags to add insult to injury",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@JetBlue should've been on one of your flights instead... @SouthwestAir has now lost our bags to add insult to injury",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@usairways I purchased a $49 upgrade on a flight 2 weeks ago and you gave it to someone else but I have not received a refund. Is this SOP?",
"role": "user"
}
] | [
{
"content": "@usairways I purchased a $49 upgrade on a flight 2 weeks ago and you gave it to someone else but I have not received a refund. Is this SOP?",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@usairways I purchased a $49 upgrade on a flight 2 weeks ago and you gave it to someone else but I have not received a refund. Is this SOP?",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@USAirways what's the charge for oversize? Not overweight",
"role": "user"
}
] | [
{
"content": "@USAirways what's the charge for oversize? Not overweight",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@USAirways what's the charge for oversize? Not overweight",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@USAirways thank you for refunding me on my baggage ! really appreciate it",
"role": "user"
}
] | [
{
"content": "@USAirways thank you for refunding me on my baggage ! really appreciate it",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@USAirways thank you for refunding me on my baggage ! really appreciate it",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@SouthwestAir Thanks for the info! Have a good day.",
"role": "user"
}
] | [
{
"content": "@SouthwestAir Thanks for the info! Have a good day.",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@SouthwestAir Thanks for the info! Have a good day.",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@united following",
"role": "user"
}
] | [
{
"content": "@united following",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@united following",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@USAirways Cancelled Flightled due to maintenance. The plane was there for 10 hours. Get your shit together because there are a lot of people unhappy.",
"role": "user"
}
] | [
{
"content": "@USAirways Cancelled Flightled due to maintenance. The plane was there for 10 hours. Get your shit together because there are a lot of people unhappy.",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@USAirways Cancelled Flightled due to maintenance. The plane was there for 10 hours. Get your shit together because there are a lot of people unhappy.",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@SouthwestAir and currently as im bringing my 3 year old to the bathroom I'm being rushed by the flight attendant.",
"role": "user"
}
] | [
{
"content": "@SouthwestAir and currently as im bringing my 3 year old to the bathroom I'm being rushed by the flight attendant.",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@SouthwestAir and currently as im bringing my 3 year old to the bathroom I'm being rushed by the flight attendant.",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@United to start daily #B777-200ER flights from #Newark to #Frankfurt @airport_fra replacing #B767-400ER on 2JUL #avgeek",
"role": "user"
}
] | [
{
"content": "@United to start daily #B777-200ER flights from #Newark to #Frankfurt @airport_fra replacing #B767-400ER on 2JUL #avgeek",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@United to start daily #B777-200ER flights from #Newark to #Frankfurt @airport_fra replacing #B767-400ER on 2JUL #avgeek",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@USAirways why cant Sapphire members reach anyone on the phone?",
"role": "user"
}
] | [
{
"content": "@USAirways why cant Sapphire members reach anyone on the phone?",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@USAirways why cant Sapphire members reach anyone on the phone?",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@united Can you help me get a flight out tonight to Houston?Just don't want to be stuck here till Monday with all this bad weather moving in",
"role": "user"
}
] | [
{
"content": "@united Can you help me get a flight out tonight to Houston?Just don't want to be stuck here till Monday with all this bad weather moving in",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@united Can you help me get a flight out tonight to Houston?Just don't want to be stuck here till Monday with all this bad weather moving in",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@united is #ELP Friendly. #flyerfriendly #united #emb145 #elpaso http://t.co/9mEOzBO4xl",
"role": "user"
}
] | [
{
"content": "@united is #ELP Friendly. #flyerfriendly #united #emb145 #elpaso http://t.co/9mEOzBO4xl",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@united is #ELP Friendly. #flyerfriendly #united #emb145 #elpaso http://t.co/9mEOzBO4xl",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "?united: @rikrik__ What made you come to this? Can we help you with anything? ^JP?? free tickets , for the i convince .",
"role": "user"
}
] | [
{
"content": "?united: @rikrik__ What made you come to this? Can we help you with anything? ^JP?? free tickets , for the i convince .",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "?united: @rikrik__ What made you come to this? Can we help you with anything? ^JP?? free tickets , for the i convince .",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@JetBlue thanks. Can you change the music in the boarding gates?",
"role": "user"
}
] | [
{
"content": "@JetBlue thanks. Can you change the music in the boarding gates?",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@JetBlue thanks. Can you change the music in the boarding gates?",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@united I lost my sunglasses on the flight from OKC to IAH this morning (8am takeoff) .. is there any way to retrieve them?",
"role": "user"
}
] | [
{
"content": "@united I lost my sunglasses on the flight from OKC to IAH this morning (8am takeoff) .. is there any way to retrieve them?",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@united I lost my sunglasses on the flight from OKC to IAH this morning (8am takeoff) .. is there any way to retrieve them?",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@SouthwestAir #magazine feature: Desk Plants Increase Productivity by 15%. #LuvSWA #healthbenefitsofplants #gardening http://t.co/BVfAxDUBAQ",
"role": "user"
}
] | [
{
"content": "@SouthwestAir #magazine feature: Desk Plants Increase Productivity by 15%. #LuvSWA #healthbenefitsofplants #gardening http://t.co/BVfAxDUBAQ",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@SouthwestAir #magazine feature: Desk Plants Increase Productivity by 15%. #LuvSWA #healthbenefitsofplants #gardening http://t.co/BVfAxDUBAQ",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@AmericanAir @MattThomasNews When did American Airlines start flying to and from Siberia? Wait, this is the USA? Oy!",
"role": "user"
}
] | [
{
"content": "@AmericanAir @MattThomasNews When did American Airlines start flying to and from Siberia? Wait, this is the USA? Oy!",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@AmericanAir @MattThomasNews When did American Airlines start flying to and from Siberia? Wait, this is the USA? Oy!",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@JetBlue I would go to Las Vegas. It is gorgeous and I go there every year and I fly with you guys Vegas is gorgeous & so much to do there.??",
"role": "user"
}
] | [
{
"content": "@JetBlue I would go to Las Vegas. It is gorgeous and I go there every year and I fly with you guys Vegas is gorgeous & so much to do there.??",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@JetBlue I would go to Las Vegas. It is gorgeous and I go there every year and I fly with you guys Vegas is gorgeous & so much to do there.??",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@united flt 1583 EWR to SFO excellent service. Friendly flight attendants. made the 6AM flight a very good start to the day.",
"role": "user"
}
] | [
{
"content": "@united flt 1583 EWR to SFO excellent service. Friendly flight attendants. made the 6AM flight a very good start to the day.",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@united flt 1583 EWR to SFO excellent service. Friendly flight attendants. made the 6AM flight a very good start to the day.",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@AmericanAir Ps, I was right.",
"role": "user"
}
] | [
{
"content": "@AmericanAir Ps, I was right.",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@AmericanAir Ps, I was right.",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@JetBlue im in a session presented by one of your beloved travelers, @paulgordonbrown,I see why you love him so much http://t.co/vv8cFyhKVb",
"role": "user"
}
] | [
{
"content": "@JetBlue im in a session presented by one of your beloved travelers, @paulgordonbrown,I see why you love him so much http://t.co/vv8cFyhKVb",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@JetBlue im in a session presented by one of your beloved travelers, @paulgordonbrown,I see why you love him so much http://t.co/vv8cFyhKVb",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@SouthwestAir I cannot DM you as you do not follow me.",
"role": "user"
}
] | [
{
"content": "@SouthwestAir I cannot DM you as you do not follow me.",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@SouthwestAir I cannot DM you as you do not follow me.",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@JetBlue actually they said the fraud issue was never resolved. but why then did they issue me a new ticket of the phone?",
"role": "user"
}
] | [
{
"content": "@JetBlue actually they said the fraud issue was never resolved. but why then did they issue me a new ticket of the phone?",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@JetBlue actually they said the fraud issue was never resolved. but why then did they issue me a new ticket of the phone?",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@USAirways Cancelled Flightled due to maintenance. The plane was there for 10 hours. Get your shit together because there are a lot of people unhappy.",
"role": "user"
}
] | [
{
"content": "@USAirways Cancelled Flightled due to maintenance. The plane was there for 10 hours. Get your shit together because there are a lot of people unhappy.",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@USAirways Cancelled Flightled due to maintenance. The plane was there for 10 hours. Get your shit together because there are a lot of people unhappy.",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@AmericanAir sent",
"role": "user"
}
] | [
{
"content": "@AmericanAir sent",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@AmericanAir sent",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@SouthwestAir Yes! How about #DestinationDragons in San Diego?!?",
"role": "user"
}
] | [
{
"content": "@SouthwestAir Yes! How about #DestinationDragons in San Diego?!?",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@SouthwestAir Yes! How about #DestinationDragons in San Diego?!?",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@USAirways but question : if the downgrade include losing first class do you get money back ? http://t.co/LfT7QD23Sy",
"role": "user"
}
] | [
{
"content": "@USAirways but question : if the downgrade include losing first class do you get money back ? http://t.co/LfT7QD23Sy",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@USAirways but question : if the downgrade include losing first class do you get money back ? http://t.co/LfT7QD23Sy",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@SouthwestAir I got rebooked for tomorrow",
"role": "user"
}
] | [
{
"content": "@SouthwestAir I got rebooked for tomorrow",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@SouthwestAir I got rebooked for tomorrow",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "?JetBlue: Our fleet's on fleek. http://t.co/uKM4e99Dz0?? lmaoooo ??????????",
"role": "user"
}
] | [
{
"content": "?JetBlue: Our fleet's on fleek. http://t.co/uKM4e99Dz0?? lmaoooo ??????????",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "?JetBlue: Our fleet's on fleek. http://t.co/uKM4e99Dz0?? lmaoooo ??????????",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@VirginAmerica Thanks so much for the awesome support, you guys rock!",
"role": "user"
}
] | [
{
"content": "@VirginAmerica Thanks so much for the awesome support, you guys rock!",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@VirginAmerica Thanks so much for the awesome support, you guys rock!",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@united flying out of STL Saturday where they are expecting ice & snow. When should we start looking for travel waivers? Thanks!",
"role": "user"
}
] | [
{
"content": "@united flying out of STL Saturday where they are expecting ice & snow. When should we start looking for travel waivers? Thanks!",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@united flying out of STL Saturday where they are expecting ice & snow. When should we start looking for travel waivers? Thanks!",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@SouthwestAir LUVed the SJC gate 23 agent this am who boarded flight 372 to DAL. Didn't get his name. He represents your brand so well.",
"role": "user"
}
] | [
{
"content": "@SouthwestAir LUVed the SJC gate 23 agent this am who boarded flight 372 to DAL. Didn't get his name. He represents your brand so well.",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@SouthwestAir LUVed the SJC gate 23 agent this am who boarded flight 372 to DAL. Didn't get his name. He represents your brand so well.",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@USAirways you're really fudgin up with all these delays ?? #justwantmybed",
"role": "user"
}
] | [
{
"content": "@USAirways you're really fudgin up with all these delays ?? #justwantmybed",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@USAirways you're really fudgin up with all these delays ?? #justwantmybed",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@united computers are down but you stopped giving updates and took my flight info off the app. That's just ridiculous keep people updated!",
"role": "user"
}
] | [
{
"content": "@united computers are down but you stopped giving updates and took my flight info off the app. That's just ridiculous keep people updated!",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@united computers are down but you stopped giving updates and took my flight info off the app. That's just ridiculous keep people updated!",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@JetBlue Airways Reveals 'Bluemanity' Livery - TravelPulse http://t.co/fTTfyFMvCO",
"role": "user"
}
] | [
{
"content": "@JetBlue Airways Reveals 'Bluemanity' Livery - TravelPulse http://t.co/fTTfyFMvCO",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@JetBlue Airways Reveals 'Bluemanity' Livery - TravelPulse http://t.co/fTTfyFMvCO",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "Stop this madness RT @JetBlue: Our fleet's on fleek. http://t.co/7x9uSbj2FV",
"role": "user"
}
] | [
{
"content": "Stop this madness RT @JetBlue: Our fleet's on fleek. http://t.co/7x9uSbj2FV",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "Stop this madness RT @JetBlue: Our fleet's on fleek. http://t.co/7x9uSbj2FV",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@SouthwestAir Great job!! Looking forward to my next trip being able to use this new feature!",
"role": "user"
}
] | [
{
"content": "@SouthwestAir Great job!! Looking forward to my next trip being able to use this new feature!",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] | [
{
"content": "@SouthwestAir Great job!! Looking forward to my next trip being able to use this new feature!",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@SouthwestAir wanting a 潃?? for the ???? finding the gate. No apology or exp. All good, I'm sure connecting flight leaving SAC will be chill!",
"role": "user"
}
] | [
{
"content": "@SouthwestAir wanting a 潃?? for the ???? finding the gate. No apology or exp. All good, I'm sure connecting flight leaving SAC will be chill!",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@SouthwestAir wanting a 潃?? for the ???? finding the gate. No apology or exp. All good, I'm sure connecting flight leaving SAC will be chill!",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@AmericanAir \"Thank you for contacting American. The email address you have written to is an unmonitored account??",
"role": "user"
}
] | [
{
"content": "@AmericanAir \"Thank you for contacting American. The email address you have written to is an unmonitored account??",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@AmericanAir \"Thank you for contacting American. The email address you have written to is an unmonitored account??",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@SouthwestAir how do I go on the scavenger hunt if I'm in Boston?",
"role": "user"
}
] | [
{
"content": "@SouthwestAir how do I go on the scavenger hunt if I'm in Boston?",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@SouthwestAir how do I go on the scavenger hunt if I'm in Boston?",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@USAirways yup 1:34 minutes was my limit of waiting on hold so thanks for nothing",
"role": "user"
}
] | [
{
"content": "@USAirways yup 1:34 minutes was my limit of waiting on hold so thanks for nothing",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@USAirways yup 1:34 minutes was my limit of waiting on hold so thanks for nothing",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@SouthwestAir can I get some luv with a fallow?",
"role": "user"
}
] | [
{
"content": "@SouthwestAir can I get some luv with a fallow?",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@SouthwestAir can I get some luv with a fallow?",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] |
[
{
"content": "@AmericanAir it's flight 5348",
"role": "user"
}
] | [
{
"content": "@AmericanAir it's flight 5348",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@AmericanAir it's flight 5348",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@AmericanAir well done, you have taken the fun out of air travel @PHLAirport",
"role": "user"
}
] | [
{
"content": "@AmericanAir well done, you have taken the fun out of air travel @PHLAirport",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@AmericanAir well done, you have taken the fun out of air travel @PHLAirport",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
[
{
"content": "@AmericanAir --(pt 2) and the AA reservations phone number has been less than helpful, telling me to change things online when I can't.",
"role": "user"
}
] | [
{
"content": "@AmericanAir --(pt 2) and the AA reservations phone number has been less than helpful, telling me to change things online when I can't.",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@AmericanAir --(pt 2) and the AA reservations phone number has been less than helpful, telling me to change things online when I can't.",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@AmericanAir flight BA1551 departing tomorrow (wednesday) - not Cancelled Flightled but how can anyone make it to the airport in this weather?",
"role": "user"
}
] | [
{
"content": "@AmericanAir flight BA1551 departing tomorrow (wednesday) - not Cancelled Flightled but how can anyone make it to the airport in this weather?",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] | [
{
"content": "@AmericanAir flight BA1551 departing tomorrow (wednesday) - not Cancelled Flightled but how can anyone make it to the airport in this weather?",
"role": "user"
},
{
"content": "positive",
"role": "assistant"
}
] |
[
{
"content": "@JetBlue why is my flight delayed 2.5 hours. This is insane. Every other flight has made it to NYC.",
"role": "user"
}
] | [
{
"content": "@JetBlue why is my flight delayed 2.5 hours. This is insane. Every other flight has made it to NYC.",
"role": "user"
},
{
"content": "negative",
"role": "assistant"
}
] | [
{
"content": "@JetBlue why is my flight delayed 2.5 hours. This is insane. Every other flight has made it to NYC.",
"role": "user"
},
{
"content": "neutral",
"role": "assistant"
}
] |
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