Consumer protection act was passed in -: (A) 1977, (B) 1986, (C) 1993, (D) 1998
Answer is B. For the first time in India,the Consumer Protection Act 1986 provided consumers a forum of speedy redressal of their grievances against medical services.In the entire health care delivery system the most vital sector is the medical profession (refer pgno:694 park 23 rd edition)