Non-verbal communication means: (A) Smiling., (B) Eye contact., (C) Both., (D) None.
Answer is C. Communication: 2 types - verbal and non-verbal.
Verbal communication is best for younger children more than 3 years of age. Voice that is used should be constant and gentle. Tone of voice can express empathy and firmness.
Non-verbal communication is by body language - smiling, eye contact, by touching the child or by giving a hug.