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BRIAN A. VOGEL (No. 167413) HEATHER A. QUEST (No. 186749) THE LAW OFFICES OF BRIAN A. VOGEL, PC 770 County Square Drive, Suite 104 Ventura, CA 93003 Telephone: (805) 654-0400 Facsimile: (805) 654-0326 E-Mail: [email protected]; [email protected] BARRETT S. LITT (No. 45527) DAVID S. McLANE (No. 124952) KAYE, McLANE & BEDNARSKI, LLP 234 East Colorado Boulevard, Suite 230 Pasadena, California 91101 Telephone: (626) 844-7660 Facsimile: (626) 844-7670 E-Mail: [email protected]; [email protected] Attorneys for Plaintiffs UNITED STATES DISTRICT COURT CENTRAL DISTRICT OF CALIFORNIA M.S., an Individual by and through his Guardian Ad Litem, MARY RODGERS- VEY, and O.M., an Individual by and through his Guardian Ad Litem, ADRIAN MOJICA, on behalf of themselves and all others similarly situated, Plaintiffs, Case No. CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF UNDER THE CIVIL RIGHTS ACT, 42 U.S.C. §1983, AND DAMAGES DEMAND FOR JURY TRIAL vs. COUNTY OF VENTURA; VENTURA ) ) ) ) ) ) ) ) ) ) ) ) 1 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES COUNTY SHERIFF'S OFFICE; VENTURA COUNTY SHERIFF GEOFF DEAN, an Official; CALIFORNIA FORENSIC MEDICAL GROUP; TAYLOR FITHIAN, an Official as Director of California Forensic Medical Group; PAM AHLIN, an Official as Director of California Department of State Hospitals; HARRY OREOL, an Official as Director of Patton State Hospital; MHM SERVICES OF CALIFORNIA, INC.; MARCUS LOPEZ, an Official as Director of MHM Services of California, Inc; and DOES 1 through 10, inclusive, Defendants. ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ____________________________________ _ _ I. INTRODUCTION 1. Under California law, a person accused of a crime cannot be tried or punished while that person is mentally incompetent. Penal Code § 1367. A court may find a defendant is mentally incompetent if, as a result of mental disorder or developmental disability, the defendant is unable to understand the nature of the criminal proceedings or to assist counsel in the conduct of a defense in a rational manner. Id. Such a finding triggers a process designed to evaluate, treat and restore the defendant’s mental health so that judicial proceedings may resume. If a court determines that a defendant is mentally incompetent, all proceedings in the criminal prosecution are suspended and civil proceedings are instituted until the defendant regains mental competence or a finding is made that the detainee is unlikely to regain competence. Penal Code § 1370(a)(1)(B). 2 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES 2. The vast majority of defendants found incompetent to stand trial (“IST”) have very few resources and are unable to post bail. These detainees generally remain in the county jail while they are evaluated, adjudicated IST, and then subsequently placed in a treatment facility. 3. During the IST evaluation and restoration periods, speedy trial rights are automatically waived, and detainees lose statutory pre-trial custody credits applicable to criminal pre-trial detainees. Unfortunately, Defendants have persistently failed to provide adequate mental health treatment or competency restoration services on a timely basis to IST detainees. Stays of criminal proceedings pending the evaluation, placement recommendation, preparation of the mental health commitment packet, and time spent on the waiting list for placement in a California Department of State Hospitals (“DSH”) treatment facility often last for months before any restorative treatment begins. As a result, these individuals often end up spending more time in jail prior to adjudication than they would if they had pled guilty. More importantly, the delays have caused individuals with mental health disabilities to suffer needless deterioration of their mental health as they sit in jails, frequently in prolonged isolation, for weeks and months before receiving the mental health treatment and restoration services Defendants are responsible for providing. II. JURISDICTION AND VENUE 4. This action is brought pursuant to 42 U.S.C. § 1983 and 42 U.S.C. § 12132. 5. This Court has jurisdiction over the subject matter of this action pursuant to 28 U.S.C. § 1331 (federal question jurisdiction) and 28 U.S.C. § 1343 (civil rights jurisdiction). 3 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES 6. Venue in the United States District Court, Central District of California, is based upon 28 U.S.C. § 1391(a) (2) in that a substantial part of the events giving rise to the claims occurred in this district. III. PARTIES PLAINTIFF REPRESENTATIVES 7. Mary Rodgers-Vey is the mother and guardian ad litem of M.S. who has a lengthy history of mental illness. M.S. was arrested on August 22, 2015, on suspicion of a felony violation of first degree residential burglary. He was booked into the Ventura County Jail the same day. On August 24, 2015, the Ventura County District Attorney filed a complaint alleging a single felony count of residential burglary as well as several allegations that he had suffered a prior conviction for a serious felony and had not remained free of prison custody for five years following his release on parole. Bail was set at $175,000 and he was remanded to the custody of the Sheriff. On August 25, 2015, M.S. was arraigned in Ventura Superior Court. He waived arraignment and entered a plea of not guilty. 8. On November 5, 2015, M.S.’s attorney declared a doubt as to his competency to stand trial pursuant to Penal Code section 1368. Criminal proceedings were suspended and civil proceedings were instituted. That same day, Dr. Katherine Emerick, Ph.D., Forensic Psychologist, was ordered to perform a competency evaluation. Dr. Emerick found M.S. to be incompetent to stand trial and filed a report with the court. On November 30, 2015, M.S. was formally found to be incompetent to stand trial by the Ventura County Superior Court. The court made a finding that M.S. consented to the administration of psychotropic medications and referred the case to MHM Services of California, Inc. ("MHM Services”), for a placement recommendation. 4 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES 9. On December 14, 2015, the court held a hearing on placement. A letter from MHM Services was filed and the court ordered placement at any state hospital. The court found that the maximum commitment time was 3 years and awarded custody credit of 0 actual days and 0 days of Penal Code section 4019 additional credit for a total of 0 days of custody credit. M.S. was committed to the DSH pursuant to Penal Code section 1368. M.S. was remanded to the custody of the sheriff and the sheriff was ordered to transport him to Patton State Hospital (“Patton”). On December 24, 2015, the mental health commitment packet was sent to the transportation unit of the VCSO. On April 27, 2016, M.S. was transported to Patton for treatment 150 days after being found IST. 10. During his incarceration, M.S. was disciplined numerous times for a variety of violations of the jail rules. Most of his violations and subsequent discipline arose because of his mental illness. For example, M.S. believed that he was being attacked by the devil in his cell. Because he believed that the devil had somehow changed a part of his plastic armband to metal, he tore it off. He was also in altercation with another inmate whom M.S. perceived as “acting weird.” He was also disciplined for throwing feces against the wall of his cell after he ran out of toilet paper and was not brought another roll by the guards after several requests. His discipline included loss of commissary, loss of visits, and isolation in a safety cell. 11. Adrian Mojica is the brother and guardian ad litem of O.M., who has a lengthy history of mental illness. O.M. was arrested on April 8, 2014, on suspicion of a felony violation of attempted robbery. He was booked into the Ventura County Jail the same day. On April 10, 2014, the Ventura County District Attorney filed a complaint alleging a single felony count of attempted robbery, as well as several allegations that he had suffered a prior conviction for a serious felony, and that he 5 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES personally used a weapon during the commission of the crime. Bail was set at $110,000, and he was remanded to the custody of the Sheriff. On May 7, 2014, O.M. was arraigned in Ventura Superior Court and entered a plea of not guilty. O.M.’s attorney declared a doubt as to his competency to stand trial pursuant to Penal Code section 1368. Criminal proceedings were suspended and civil proceedings were instituted. That same day, Dr. John Nightingale, Ph.D., Clinical Psychology, was ordered to perform a competency evaluation. On September 10, 2014, after numerous continuances, a second doctor, Dr. Ines Monguio, Clinical Psychologist, filed a report with the court finding O.M. incompetent to stand trial. The case was continued to September 24, 2014, and referred for a placement recommendation. 12. On September 26, 2014, the court made a finding that O.M. consented to the administration of psychotropic medications and ordered placement in Patton State Hospital. The court found that the maximum commitment time was 3 years and awarded custody credit of 172 actual days and 172 days of Penal Code section 4019 additional credit, for a total of 344 days of custody credit. O.M. was committed to the DSH pursuant to Penal Code section 1368, and the sheriff was ordered to transport him to Patton State Hospital. On December 23, 2015, a notice of admission to DSH was filed. On March 30, 2015, DSH sent the court a certificate of mental competency. On April 10, O.M. returned to court. The case was continued to April 17, 2015, and criminal proceedings resumed on that date. 13. O.M. entered a plea of not guilty. A preliminary hearing was held on May 11, 2015, and O.M. was held to answer the charges and remained in custody with bail set at $110,000. After several continuances, O.M.’s attorney requested that he receive mental health treatment, pursuant to Penal Code § 4011.6. The request was denied. On August 14, 2015, O.M. entered a plea of not guilty by reason of 6 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES insanity, and two psychiatrists were appointed to evaluate him. On October 13, 2015, Penal Code § 1026 (not guilty by reason of insanity) evaluations were received from both doctors. 14. On November 25, 2015, O.M.’s attorney declared a doubt as to his mental competence. Criminal proceedings were suspended, civil proceedings were instituted, and Dr. Thomas Lauren was appointed to examine O.M.. On December 24, 2015, it appears that the court found O.M. incompetent to stand trial and continued the case to January 6, 2016 for a hearing on placement. On January 6, 2016, a placement recommendation was received from MHM Services and the court committed O.M. to DSH pursuant to Penal Code section 1368. O.M. was remanded to the custody of the sheriff, and the court ordered the sheriff to transport him to Patton State Hospital. The court made a finding that the maximum term was 3 years, and awarded custody credit for 521 actual days, 0 days of Penal Code section 4019 credit, for a total of 521 days of custody credit. On January 28, 2016, the mental health commitment packet for Patton State Hospital was sent to the transportation unit of the VCSO. As of April 28, 2016, O.M. has not yet been transported to Patton and remains in custody at the VCPTDF. 15. During his incarceration, O.M. has been disciplined several times for a variety of violations of the jail rules. Most of his violations and subsequent discipline arose because of his mental illness. For example, O.M. describes “hearing voices,” and one of the strongest voices is his former Catholic priest. O.M. becomes agitated when he hears these voices and was in an altercation with another inmate early on in his incarceration after hearing the voices. He was also disciplined for “hoarding” pills which he did not want to take. His discipline included 5 days in an isolation cell, commonly referred to as “the hole,” loss of 7 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES visits, commissary, and a disciplinary diet. O.M. is housed alone and is locked down 23 hours a day. PUTATIVE CLASS MEMBERS 16. Plaintiff has identified a number of putative class members (“Class Members”) whose factual circumstances raise common questions of fact and law. 17. Putative class member S.S. was booked into the Ventura County Jail on October 6, 2015. She was found incompetent to stand trial on November 10, 2015. The Ventura County Superior Court ordered her transferred to Patton on December 15, 2015. Her “Patton Packet” was sent to the Ventura County Sheriff’s Office Transportation Unit on December 16, 2015. As of April 29, 2016, S.S. has not yet been transported to Patton and remains in custody at the VCPTDF. 18. Putative class member T.C. was booked into Ventura County Jail on September 10, 2015. He was found incompetent to stand trial on December 22, 2015. The Ventura County Superior Court ordered him transferred to Patton on January 11, 2016. His “Patton Packet” was sent to the Ventura County Sheriff’s Office Transportation Unit on January 21, 2016. As of April 29, 2016, T.C. has not yet been transported to Patton and remains in custody at the VCPTDF. 19. Putative class member R.O. was booked into Ventura County Jail on September 2, 2015. He was found incompetent to stand trial on December 4, 2015. The Ventura County Superior Court ordered him transferred to Patton on December 11, 2015. His “Patton Packet” was sent to the Ventura County Sheriff’s Office Transportation Unit on December 24, 2015. As of April 29, 2016, R.O. has not yet been transported to Patton and remains in custody at the VCPTDF. 20. Putative class member T.B. was booked into Ventura County Jail on September 11, 2015. He was found incompetent to stand trial on December 3, 2015. The Ventura County Superior Court ordered him transferred to Patton on 8 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES December 17, 2015. His “Patton Packet” was sent to the Ventura County Sheriff’s Office Transportation Unit on December 24, 2015. As of April 29, 2016, T.B. has not yet been transported to Patton and remains in custody at the VCPTDF. 21. Putative class member S.M. was booked into Ventura County Jail on August 5, 2015. He was found incompetent to stand trial on September 30, 2015. The Ventura County Superior Court ordered him transferred to Patton on February 16, 2015. His “Patton Packet” was sent to the Ventura County Sheriff’s Office Transportation Unit on December 24, 2015. As of April 29, 2016, S.M. has not yet been transported to Patton and remains in custody at the VCPTDF. 22. Several recent IST detainees such as D.D., M.C., J.S., and R.M. were transported to Patton after several months and the lengths of their incarceration prior to their transportation to Patton are set forth below in order to provide concrete examples of the length of pre-treatment delay experienced by members of the Class. 23. D.D. was booked into the Ventura County Jail on July 14, 2015. He was found incompetent to stand trial on October 19, 2015. The Ventura County Superior Court ordered him transferred to Patton on November 4, 2015. His “Patton Packet” was sent to the Ventura County Sheriff’s Office Transportation Unit on November 17, 2015. He was transported to Patton State Hospital on or about February 18, 2016, (107 days after he was ordered to be transported to Patton). 24. M.C. was booked into the Ventura County Jail on September 13, 2015. He was found incompetent to stand trial on October 21, 2015. The Ventura County Superior Court ordered him transferred to Patton on November 17, 2015 His “Patton Packet” was sent to the Ventura County Sheriff’s Office Transportation Unit on November 25, 2015. He was transported to Patton State 9 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES Hospital on or about March 3, 2016, (108 days after he was ordered to be transported to Patton). 25. J.S. was booked into Ventura County Jail on July 23, 2015. He was found incompetent to stand trial on October 28, 2015. The Ventura County Superior Court ordered him transferred to Patton on November 24, 2015. His “Patton Packet” was sent to the Ventura County Sheriff’s Office Transportation Unit on December 7, 2015. He was transported to Patton State Hospital on or about February 25, 2016 (94 days after he was ordered to be transported to Patton). 26. Putative class member R.M. was booked into Ventura County Jail on September 25, 2015. He was found incompetent to stand trial on October 29, 2015. The Ventura County Superior Court ordered him transferred to Patton on November 30, 2015. His “Patton Packet” was sent to the Ventura County Sheriff’s Office Transportation Unit on December 8, 2015. He was transported to Patton State Hospital on or about March 18, 2016, (109 days after he was ordered to be transported to Patton). COUNTY DEFENDANTS 27. Defendant County of Ventura (“Ventura County”) is now, and at all times herein mentioned, was a governmental entity duly organized and existing under the laws of the State of California and which oversees, owns, operates, manages, directs and controls Ventura County Sheriff’s Office (“VCSO”), an agency of Ventura County. 28. Defendant Ventura County Sheriff Geoff Dean (“Sheriff Dean”) is now, and at all times herein mentioned, was the Sheriff of Ventura County and was responsible for the management, supervision, control and policy making at the two primary custodial facilities in the county, i.e., the Ventura County Pre-Trial Detention Facility (“VCPTDF”), and the Todd Road Jail (“TRJ”). Sheriff Dean is 10 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES also responsible for the supervision and training of deputies employed by VCSO. Sheriff Dean is further responsible for the care, custody, control and safekeeping of inmates in his custody. California Government Code §§ 26605, 26610; California Penal Code § 4006. In sum, Sheriff Dean is responsible for: (1) the management and control of Ventura County Jail; (2) the selection, promotion, supervision, training, discipline and retention of agents and employees working at the VCPTDF and TRJ, including custodial staff, counselors, advisors, nurses, doctors, physician assistants, medical staff, mental health staff, education staff and supervisors; and (3) the implementation of policies and procedures at VCPTDF. 29. California Forensic Medical Group, Inc. (“CFMG”), its agents, deputies, employees, and independent contractors, at all times mentioned herein was and is an agent of defendants Ventura County, VCSO and Sheriff Dean, and was and is under contract with defendants Ventura County, VCSO and Sheriff Dean for the purpose of providing medical care and treatment on behalf of defendants Ventura County, VCSO and Sheriff Dean to civil detainees, pre-trial detainees, and sentenced prisoners under the care and control of defendants Ventura County. At all times mentioned herein, CFMG and it agents and employees were acting under color of law and under the direction an agency of Defendants Ventura County, VCSO and Sheriff Dean to provide such care and treatment to civil detainees, pre- trial detainees, and sentenced prisoners. 30. Defendant Taylor Fithian, M.D. ("Fithian"), at all times mentioned herein, was and is an employee and/or agent of VCSO, SHERIFF DEAN and CFMG, acting under color of law, who was and is the Medical Director of CFMG and the physician responsible for establishing policies and practices for CFMG employees and was and is responsible for training, supervision and management of CFMG 11 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES employees including doctors, nurses, and nurse practitioners at VCPTDF. Defendant Fithian is being sued in his official capacity. 31. Defendant Paul Adler, M.D. ("Adler"), at all times mentioned herein, was and is an employee and/or agent of VCSO, SHERIFF DEAN and CFMG, acting under color of law, who was and is the On-site Medical Director of CFMG at VCPTDF and the physician hired to provide medical care, attention, and treatment to civil detainees, pre-trial detainees, and sentenced prisoners at VCPTDF. He was and is the physician responsible for the hiring, training, supervision and management of subordinate medical staff providers, including doctors, nurses, and nurse practitioners at VCPTDF. Defendant Adler is being sued in his official capacity. 32. Defendant Ronald Pollack, M.D. ("Pollack"), at all times mentioned herein, was and is an employee and/or agent of VCSO, SHERIFF DEAN and CFMG, acting under color of law, who was and is a psychiatrist at VCPTDF and a physician hired to provide mental health treatment civil detainees, pre-trial detainees, and sentenced prisoners at VCPTDF. Defendant Pollack is being sued in his official capacity. STATE DEFENDANTS 33. Defendant Pam Ahlin ("Ahlin") is the Director of DSH and is sued in her official capacity. Defendant Ahlin is ultimately responsible for the administration of all of the DSH facilities in the state including Patton State Hospital. 34. California Department of State Hospitals (“DSH”) is the state agency in the state of California designated to administer or supervise the administration of competency evaluation and restoration treatment pursuant to Penal Code § 1368 et seq. (involuntary forensic commitment). As such, DSH utilizes federal and state funds in operating services in a way that ensures compliance with state and federal 12 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES constitutional and statutory protections for people involuntarily detained in order to receive mental health services. Although IST detainees are regularly sent to Patton from VCPTDF, there are six other DSH mental health treatment facilities in California which potentially could house Ventura County IST detainees if there are no beds available at Patton: DSH-Atascadero, DSH-Coalinga, DSH-Metropolitan LA, DSH-Napa, DSH-Sacramento, DSH-Salinas Valley, DSH-Stockton and DSH- Vacaville. 35. Defendant Harry Oreol ("Oreol") is the Executive Director of Patton and is sued in his official capacity. As Executive Director, Defendant Oreol is responsible for oversight, operation, and management of Patton and competency restoration services for individuals with mental health disabilities in pending criminal proceedings. Defendant Oreol knows or should know that incarcerated IST detainees who are ordered to be placed at Patton will not receive appropriate mental health treatment in in the jail for months while Patton’s “one in, one out” policy slowly grinds forward. 36. Patton State Hospital (“Patton”) is a state psychiatric hospital that is charged with serving the needs of California individuals with pending criminal proceedings who are ordered to receive competency restoration services. 37. Defendant MHM Services of California, Inc, ("MHM Services") is a corporation whose parent company, MHM Services, Inc., is headquartered in Vienna, Virginia. The State of California and DSH entered into a contract with MHM Services in 2014 to provide mental health services in Ventura County including the operation of the Forensic Conditional Release Program or "CONREP". DSH has also delegated to MHM Services the task of conducting placement recommendations for IST detainees housed in the Ventura County jails. 13 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES 38. Defendant Marcus Lopez ("Lopez") is the CONREP Community Program Director of MHM Services of California, Inc. As the Community Program Director, Defendant Lopez is responsible for oversight, operation, and management of MHM Services’ provision of mental health services in Ventura County including the operation of the Forensic Conditional Release Program or "CONREP". Defendant Lopez signs most of the IST placement recommendations for DHS and the overwhelming majority of the recommendations are for placement in Patton. Defendant Lopez knows or should know that incarcerated IST detainees who are ordered to be placed at Patton will not receive appropriate mental health treatment in in the jail for months while Patton’s “one in, one out” policy slowly grinds forward. 39. The true names and capacities, whether individual, corporate, associate, or otherwise, of Defendants sued herein as Does 1 through 10, inclusive, are unknown to Plaintiff, who therefore sues said Defendants by such fictitious names. Plaintiff will amend this complaint to show such true names and capacities when she has ascertained the same. Plaintiff is informed, believes and thereupon alleges that each Doe Defendant named herein is, in some manner, legally responsible for the acts complained of. Does 1 through 10 are VCSO, CFMG, DSH, and MHM Services employees and/or agents who have not yet been identified, including but not limited to, executive, management, and/or policy making staff and employees, and medical and mental health professionals. 40. At all times herein mentioned Defendants, and each of them, were the agents, servants and employees of each of the Co-Defendants, and in doing the things herein mentioned were acting within the purpose, course and scope of their authorities and employment as such agents, servants and employees, and with the permission and consent of said Co-Defendants. 14 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES IV. CLASS ACTION ALLEGATIONS 41. Plaintiffs M.S. and O.M. by and through their guardians ad litem, (collectively, the “Class Plaintiffs”) bring this action pursuant to Civil Rule 23(a) and (b)(2) on behalf of themselves and all others similarly situated (collectively, the “Class Members”) as members of the following proposed plaintiff class (the “Class”): All persons who have been, during the time period of November 30, 2013, until the present, and/or who will be in the future: (1) incarcerated at the VCPTDF or TRJ; (2) charged with a crime in Ventura County, California; (3) found by a court to be incompetent to stand trial and are held in custody while awaiting competency restoration services; and, (4) have waited for court-ordered restoration services for seven or more days from the date on which the court entered an order for the Sheriff to transfer the person to a treatment facility. 42. Class Members seek class-wide equitable, declaratory and injunctive relief pursuant to Federal Rules of Civil Procedure, Rule 23(a), b(1), and (b)(2). 43. On information and belief, the Class consists of well over 100 individuals making individual joinder of all members impractical. The identities of the Class Members are ascertainable through records held by Defendants and/or the courts from which the evaluations or restorations of competency were ordered. Members of the Class may be informed of the pendency of this class action by use of contact information in the possession of Defendants as well as from court records. 44. There are questions of law and fact common to the Class. 45. The questions of law and fact common to all members of the Class include, but are not limited to: (a) whether IST detainees' 6th and 14th Amendment rights to 15 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES a speedy trial are being violated; (b) whether County Defendants’ failure to provide adequate mental health treatment and restorative services to IST detainees for weeks or months prior to their admission to a treatment facility which provides restorative services violates the Fourteenth Amendment; (c) whether County Defendants’ failure to provide adequate mental health treatment and restorative services to IST detainees for weeks or months prior to their admission to a treatment facility which provides restorative services violates the Americans with Disabilities Act; (d) whether State Defendants’ failure to admit IST detainees to appropriate restorative treatment facilities within seven days from the date on which the court entered an order for the Sheriff to transfer the person to a treatment facility violates the due process clause of the Fourteenth Amendment; and, (e) whether State Defendants’ failure to admit IST detainees to appropriate restorative treatment facilities within seven days from the date on which the court entered an order for the Sheriff to transfer the person to a treatment facility violates the Americans with Disabilities Act. These common questions of law and fact predominate over any questions affecting only individual Class Members. 46. Class Plaintiffs’ claims are typical of the claims of the Class because Defendants have uniformly failed to provide timely adequate mental health treatment and competency restoration services to Class Plaintiffs and to the Class in the same manner. 47. Class Plaintiffs will fairly and adequately protect interests of the Class. There are no conflicts of interest between the Class Plaintiffs and other Class Members. The Class Plaintiffs will vigorously prosecute this action on behalf of the Class. The Class Plaintiffs are represented by competent counsel with considerable skill and experience in civil rights and class action litigation, who will vigorously prosecute this case on behalf of the Class. 16 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES 48. Defendants have acted or refused to act on grounds generally applicable to the entire class, thereby making final injunctive and declaratory relief appropriate with respect to the Class as a whole. 49. The claims asserted herein are capable of repetition while evading review. There is a continuing and substantial public interest in these matters. 50. The class action is the best available method for the efficient adjudication of these legal issues because individual litigation of these claims would be impracticable, and individual litigation would be unduly burdensome to the courts. Further, individual litigation has the potential to result in inconsistent or contradictory judgments. A class action in this case presents fewer management problems and provides the benefits of single-adjudication, economies of scale, and comprehensive supervision by a single court. V. FACTS ENTITLING PLAINTIFFS AND CLASS MEMBERS TO RELIEF A. Defendants’ Duty to Provide Adequate Mental Health Care and Restorative Treatment. 51. Penal Code § 1367 et. seq. governs procedures for evaluation and restoration of competency. If, during the pendency of an action a doubt arises in the mind of the judge as to the mental competence of the defendant, the court shall order a hearing into the mental competence of the defendant. Penal Code § 1368(a). When an order for a hearing has been issued, all proceedings in the criminal prosecution are suspended. Penal Code § 1368(c). The court then appoints a licensed psychologist or psychiatrist to examine the defendant. Penal Code § 1369. “While the person is confined pursuant to order of the court under this section, he or she shall be provided with necessary care and treatment.” Penal Code § 1369(a), emphasis added. 17 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES 52. If the defendant is found mentally competent, the criminal process shall resume. Penal Code § 1370(a)(1)(A). If the defendant is found mentally incompetent, [criminal proceedings] shall be suspended until the person becomes mentally competent. Penal Code § 1370(a)(1)(B). 53. Once the IST finding is made by the court in a felony case, the court shall order that the mentally incompetent defendant be delivered by the sheriff to a state hospital for the care and treatment of the mentally disordered, as directed by the State Department of State Hospitals, or to any other available public or private treatment facility, including a county jail treatment facility or the community-based residential treatment system. . . if the facility has a secured perimeter or a locked and controlled treatment facility, approved by the community program director that will promote the defendant's speedy restoration to mental competence, or placed on outpatient status as specified in Penal Code Section 1600. Penal Code § 1370(B)(i). 54. Once the IST finding is made by the court in a misdemeanor case, the defendant shall be delivered by the sheriff to an available public or private treatment facility approved by the county mental health director that will promote the defendant's speedy restoration to mental competence, or placed on outpatient status. Penal Code § 1370.01(a)(1). 55. Once a defendant is found IST, the court shall order the county mental health director or his or her designee to evaluate the defendant and to submit to the court within 15 judicial days of the order a written recommendation as to whether the defendant should be required to undergo outpatient treatment, or committed to a treatment facility. No person shall be admitted to a treatment facility or placed on outpatient status under this section without having been evaluated by the county mental health director or his or her designee. No person shall be admitted to a state 18 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES hospital under this section unless the county mental health director finds that there is no less restrictive appropriate placement available and the county mental health director has a contract with the State Department of State Hospitals for these placements. Penal Code § 1370.01(a)(2)(a). 56. If a defendant is charged with a felony and determined to be IST, he or she may be held for treatment for a maximum of three years from the date of commitment or for a period equal to the maximum term of imprisonment for the most serious charge, whichever is shorter. Penal Code § 1370(c)(1). If the person never regains competence, the criminal charges may be dismissed, and under certain circumstances, the person may become the subject of a conservatorship. 57. If a defendant is charged with a misdemeanor and determined to be IST, he or she may held one year from the date of commitment or a period of commitment equal to the maximum term of imprisonment provided by law for the most serious offense charged in the misdemeanor complaint, whichever is shorter. Penal Code § 1370.01(c)(1). If the person never regains competence, the criminal charges may be dismissed, and under certain circumstances, the person may become the subject of a conservatorship. 58. No specific time limits for transfer to a treatment facility or release to an outpatient program are set forth in California’s statutory framework. After the court makes a formal finding that the defendant is IST, Penal Code section 1370(F)(2)(A) requires the community program director or designee, (MHM Services in this case), to evaluate the defendant and submit a written recommendation on placement within 15 judicial days of the IST order. No placement can be made prior to receipt of the written recommendation. DSH also refuses to accept an IST detainee in the absence of a fully completed “mental health commitment packet” (which is often also referred to as a "Patton packet" or 19 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES “transfer packet”). The list of documents required to be included in the transfer packet is set forth in Penal Code § 1370(a)(3).1 59. In addition to the list of documents set forth in Penal Code § 1370(a)(3), DSH requires an order from the court that Patton (or other DSH facility) be 1 Penal Code § 1370(a)(3): (3) When the court orders that the defendant be committed to the State Department of State Hospitals or other public or private treatment facility, the court shall provide copies of the following documents prior to the admission of the defendant to the State Department of State Hospitals or other treatment facility where the defendant is to be committed: (A) The commitment order, including a specification of the charges. (B) A computation or statement setting forth the maximum term of commitment in accordance with subdivision (c). (C) A computation or statement setting forth the amount of credit for time served, if any, to be deducted from the maximum term of commitment. (D) State summary criminal history information. (E) Arrest reports prepared by the police department or other law enforcement agency. (F) Court-ordered psychiatric examination or evaluation reports. (G) The community program director's placement recommendation report. (H) Records of a finding of mental incompetence pursuant to this chapter arising out of a complaint charging a felony offense specified in Section 290 or a pending Section 1368 proceeding arising out of a charge of a Section 290 offense. (I) Medical records. 20 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES authorized “to administer involuntary antipsychotic medication to the defendant pursuant to Penal Code section 1370(a)(2)(b),” or a finding by the court that the detainee “consents to the administration of psychotropic medications.” DSH also requires that arrest reports be included for each case that the individual is being held for, including all misdemeanors and all violations of probation. If the transportation packet is incomplete in any way, DSH will not approve the transfer and the IST detainee will not be placed on the waiting list for transfer. 60. After these procedural hurdles are overcome, the IST detainee is placed on the waiting list for transfer to a treatment facility. The bulk of the delay in transferring IST detainees in Ventura County begins at this stage. DSH in general and Patton, in particular, have adopted a policy which has come to be known colloquially in Ventura County as “the one in, one out rule.” In essence, DSH will not take a new Ventura County IST detainee “in” until a Ventura County patient currently being treated at Patton has been restored to competency and sent “out” of Patton and back to Ventura County. Every Thursday, a small number, (usually one, two, or three) of IST detainees are brought back from DSH facilities, usually from Patton. A correspondingly small number of IST detainees at the jail are then transferred for treatment. However, it is not unusual for no transfers to occur because no ISTs were returned from DSH that particular week. 61. California law also allows a county jail to be designated as a “treatment facility,” upon concurrence of the Board of Supervisors, the county mental health director, and the county sheriff, but provides that the maximum amount of time that a defendant may be “treated” in a designated county jail is six months.2 2 Penal Code § 1369.1. (a): 21 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES B. The Ventura County Jail Does Not Evaluate the Competency of Individuals Charged with Crimes and Does Not Provide Adequate Mental Health Treatment or Competency Restoration Services. 62. As noted above, defendant Sheriff Dean contracts with CFMG, a private corporation to provide all of the medical and mental healthcare to detainees housed at the VCPTDF and TRJ. Only one psychiatrist is employed full-time by CFMG. CFMG staff do not perform competency evaluations. These evaluations are performed by approved, private psychiatrists and licensed psychologists. As used in this chapter, "treatment facility" includes a county jail. Upon the concurrence of the county board of supervisors, the county mental health director, and the county sheriff, the jail may be designated to provide medically approved medication to defendants found to be mentally incompetent and unable to provide informed consent due to a mental disorder, pursuant to this chapter. In the case of Madera, Napa, and Santa Clara Counties, the concurrence shall be with the board of supervisors, the county mental health director, and the county sheriff or the chief of corrections. The provisions of Sections 1370, 1370.01, and 1370.02 shall apply to antipsychotic medications provided in a county jail, provided, however, that the maximum period of time a defendant may be treated in a treatment facility pursuant to this section shall not exceed six months. (b) This section does not abrogate or limit any law enacted to ensure the due process rights set forth in Sell v. United States (2003) 539 U.S. 166. The Ventura County jail is not licensed as a “treatment facility” under this provision. The VCPTDF and TRJ have only one psychiatrist on staff to treat the mentally ill in both facilities and does not provide any competency restorative services. 22 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES 63. Neither the VCPTDF nor the TRJ are facilities which are licensed to perform competency restoration services. Furthermore, CFMG staff are not contracted to perform competency restoration services. Accordingly, no competency restoration services are provided at the VCPTDF or the TRJ, and therefore, in Ventura County, there is never a Penal Code § 1368 placement recommendation or court order that an IST detainee be treated in the jail. 64. While CFMG typically provides medication management for people who are willing to take medications, they do not administer medication involuntarily, except in an emergency. 65. Treatment for IST detainees is generally limited to basic clinical psychiatry and intervention designed to stabilize an individual’s mental health condition. 66. People found incompetent are often overtly psychotic and require special housing or segregation. They are unpredictable and disruptive, taking up valuable resources needed for the care of other inmates. If they refuse to take medications, they often decompensate rapidly. Because of their unpredictable or disruptive behavior, they are often disciplined which can include being locked in their cells for 23 hours a day, denied visits or phone calls from friends or loved ones, denied commissary privileges or placed on a disciplinary diet, which further exacerbates their mental illness. 67. Incapacitated criminal defendants have a high risk of suicide, and the longer they are deprived of treatment, the greater the likelihood they will decompensate and suffer unduly. Because they are often found to be either a danger to themselves or others, they are often strip searched, placed in safety cells and housed in isolation. Because they are mentally ill and often incapable of defending themselves or controlling unusual behaviors, they are at high risk of being beaten, having their property taken, or otherwise being taken advantage of by fellow 23 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES inmates. Jails are punitive environments and the conditions of confinement undermine the mental health of these detainees as well as the government’s interests in competency restoration and trial. 68. Jails control inmates through discipline. Jail disciplinary systems are ineffective for individuals with mental health disabilities, and, in fact, are harmful because many forms of jail discipline may exacerbate their mental health conditions. 69. Unlike the VCPTDF and TRJ, DSH hospitals can treat a person’s mental health disabilities and provide competency restoration services. Their hospitals are staffed by full-time psychiatrists and psychologists, mental health specialists, social workers, mental health technicians, and nurses. 70. In addition to assessment, medication evaluation and management, and individual and group psychotherapy, DSH hospitals provide individuals with mental health disabilities with legal skills training to assist them in learning about the law, the roles of the attorneys, witnesses and the court, and what they can expect after returning to court. This treatment is designed to restore a person to competency to stand trial and to otherwise exercise their constitutional rights meaningfully. C. Defendants Have Failed to Evaluate and/or Treat Individuals with Mental Health Disabilities Who Have Been Charged with a Crime Ventura County in a Timely Fashion. 71. According to public records obtained by Plaintiffs’ counsel, there are currently more than fifteen people waiting in the VCPTDF and TRJ who have been found incompetent to stand trial, been approved for transportation to Patton or another facility, but have not yet been transported. Plaintiffs are further informed and believe that at least ten, and probably more, of these civilly committed 24 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES detainees currently in the custody at VCPTDF or TRJ have been waiting more than 30 days for transportation to a treatment facility after being civilly committed by the court. Plaintiffs are further informed and believe that at least six, and probably many more, of these civilly committed detainees currently in the custody at VCPTDF or TRJ have been waiting more than 120 days for transportation to a treatment facility after being civilly committed by the court. One female detainee who is still in custody has been waiting more than six months for transfer to a state hospital. Plaintiffs are further informed and believe that delays of one to six months have been commonplace for several years preceding the date of this filing, and that the class affected by these policies numbers well over 100 individuals. Defendants have consistently failed to timely admit these individuals to DSH hospitals for restoration of competency. 72. Plaintiffs and those similarly situated each have histories of severe mental health conditions. Most have been ordered by courts presiding over their criminal proceedings to be transported to a DSH hospital to be restored to competency to stand trial. Plaintiffs have languished in the jail for weeks and months to the detriment of their overall mental health, waiting to receive court-ordered competency restoration services that Defendants are statutorily required to provide. VI. EXHAUSTION OF JURISDICTIONAL PREREQUISITES 73. Plaintiff representatives on behalf of themselves and Class Members exhausted the administrative remedies required under the Prison Litigation Reform Act ("PLRA"), 42 U.S.C. § 1997e, prior to filing this Complaint. 74. Plaintiff representatives on behalf of themselves and Class Members have filed Government Code section 910 tort claims with the State of California and the County of Ventura. These claims have not been responded to yet. Plaintiffs will 25 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES amend this Complaint to include state law claims for relief in the event the State and County reject them. VII. CLAIMS OF RELIEF FIRST CLAIM FOR RELIEF (Violation of the Fourteenth Amendment to the United States Constitution (42 U.S.C. § 1983)) 75. The allegations of paragraphs 1–74 above are incorporated herein. 76. Due process requires that the nature and duration of confinement must bear a reasonable relation to the purpose for which a person is committed. 77. Once an individual is found unable to aid and assist in his own defense, the only lawful purpose for confinement is to treat so as to return him to competency. 78. Individuals found unable to aid and assist have a constitutional right to such individualized treatment as will give each of them a realistic opportunity to be cured or to improve their mental condition. 79. The Ventura County Jails do not have the capacity to provide the restorative mental health treatment required by the United States Constitution. 80. Acting under color of state law, Defendants have violated and caused violations of the Class Plaintiffs’ due process rights pursuant to the Fourteenth Amendment to the United States Constitution. 81. Unless enjoined by the Court, Defendants will continue to violate and cause the violation of the constitutional rights of the Class Plaintiffs and the Class Members. SECOND CLAIM FOR RELIEF (Speedy Trial - 42 U.S.C. § 1983, 6th & 14th Amendments) 82. The allegations of paragraphs 1–81 above are incorporated herein. 26 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES 83. By their actions of unnecessarily prolonging the incarceration of Plaintiffs and Class Members without trial, Defendants, and each of them, deprived Plaintiffs and Class Members of their constitutional right to a speedy trial in violation of the Sixth and Fourteenth Amendments to the United States Constitution. Therefore Plaintiffs and Class Members are entitled to bring suit and recover damages pursuant to 42 U.S.C. § 1983. 84. As a direct and proximate cause of the aforementioned acts of Defendants, Plaintiffs and those similarly situated have been damaged in amounts to be determined at trial. THIRD CLAIM FOR RELIEF (Violation of the Americans with Disabilities Act (42 U.S.C. § 12132 et seq.)) 85. The allegations of paragraphs 1–84 above are incorporated herein. 86. Plaintiffs and the Class are qualified disabled persons as defined in the Americans with Disabilities Act (“ADA”), 42 U.S.C. § 12132 et seq. 87. Defendants failed to provide reasonable accommodation of the disability of Plaintiffs and the Class; and furthermore. 88. Unless enjoined by the Court, Defendants will continue to violate and cause the violation of the ADA rights of the Class Plaintiffs and the Class Members. VIII. PRAYER FOR RELIEF WHEREFORE, Plaintiffs pray for relief as follows: A. For certification of a class as defined above; B. For a declaration that Defendants are depriving Class Members of their due process rights pursuant to the Fourteenth Amendment to the United States Constitution, and the Americans with Disabilities Act; C. For the issuance of preliminary and permanent injunctions restraining Defendants from violating the Sixth and Fourteenth Amendments to the United 27 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES States Constitution and the Americans with Disabilities Act in the confinement of individuals awaiting competency evaluation and/or restoration treatment; D. For general, special and compensatory damages for the named Plaintiffs and Class Members, to be determined according to proof; E. For any applicable statutory penalties; F. For an award of Plaintiffs’ costs and attorneys’ fees under 42 U.S.C. § 1988 and other applicable statutes; and, G. For such other and further relief as the Court may deem just and proper. Dated: May 4, 2016 LAW OFFICES OF BRIAN A. VOGEL, PC By: /s/ BRIAN A. VOGEL Attorney for Plaintiffs and Class Members DEMAND FOR JURY TRIAL Plaintiffs hereby demand a jury trial. Dated: May 4, 2016 LAW OFFICES OF BRIAN A. VOGEL, PC By: /s/ BRIAN A. VOGEL Attorney for Plaintiffs and Class Members 28 CLASS ACTION COMPLAINT FOR DECLARATORY AND INJUNCTIVE RELIEF AND DAMAGES
civil rights, immigration, family
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Todd M. Friedman (SBN 216752) Meghan E. George (SBN 274525) Adrian R. Bacon (SBN 280332) LAW OFFICES OF TODD M. FRIEDMAN, P.C. 324 S. Beverly Dr., #725 Beverly Hills, CA 90212 Phone: 877-206-4741 Fax: 866-633-0228 [email protected] [email protected] [email protected] Attorneys for Plaintiff UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF CALIFORNIA JOHN SUTPHEN, individually and on behalf of all others similarly situated, Plaintiff, vs. Case No. 3:16-cv-465-GPC-BLM CLASS ACTION FIRST AMENDED COMPLAINT FOR VIOLATIONS OF: DIVERSIFIED ADJUSTMENT SERVICE, INC., and DOES 1-100, AND EACH OF THEM, Defendants. 1. NEGLIGENT VIOLATIONS OF THE TELEPHONE CONSUMER PROTECTION ACT [47 U.S.C. §227 ET SEQ.] 2. WILLFUL VIOLATIONS OF THE TELEPHONE CONSUMER PROTECTION ACT [47 U.S.C. §227 ET SEQ.] ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) DEMAND FOR JURY TRIAL Plaintiff JOHN SUTPHEN (“Plaintiff”), individually and on behalf of all others similarly situated, alleges the following upon information and belief based upon personal knowledge: NATURE OF THE CASE 1. Plaintiff brings this action individually and on behalf of all others similarly situated seeking damages and any other available legal or equitable remedies resulting from the illegal actions of DIVERSIFIED ADJUSTMENT SERVICE, INC. (“Defendant”) in negligently, knowingly, and/or willfully contacting Plaintiff on Plaintiff’s cellular telephone in violation of the Telephone Consumer Protection Act, 47. U.S.C. § 227 et seq. (“TCPA”), thereby invading Plaintiff’s privacy. JURISDICTION & VENUE 2. Jurisdiction is proper under 28 U.S.C. § 1332(d)(2) because Plaintiff, a resident of California, seeks relief on behalf of a Class, which will result in at least one class member belonging to a different state than that of Defendant, a company with its principal place of business and State of Incorporation in the state of Minnesota. Plaintiff also seeks up to $1,500.00 in damages for each call in violation of the TCPA, which, when aggregated among a proposed class in the thousands, exceeds the $5,000,000.00 threshold for federal court jurisdiction. Therefore, both diversity jurisdiction and the damages threshold under the Class Action Fairness Act of 2005 (“CAFA”) are present, and this Court has jurisdiction. 3. Venue is proper in the United States District Court for the Southern District of California pursuant to 18 U.S.C. 1391(b) and 18 U.S.C. § 1441(a) because Defendant does business within the state of California and the Southern District of California. PARTIES 4. Plaintiff, JOHN SUTPHEN (“Plaintiff”), is a natural person residing in San Diego, California and is a “person” as defined by 47 U.S.C. § 153 (39). 5. Defendant, DIVERSIFIED ADJUSTMENT SERVICE, INC. (“Defendant”), is a company involved in consumer debt buying and recovery/collection and is a “person” as defined by 47 U.S.C. § 153 (39). 6. The above named Defendant, and its subsidiaries and agents, are collectively referred to as “Defendants.” The true names and capacities of the Defendants sued herein as DOE DEFENDANTS 1 through 10, inclusive, are currently unknown to Plaintiff, who therefore sues such Defendants by fictitious names. Each of the Defendants designated herein as a DOE is legally responsible for the unlawful acts alleged herein. Plaintiff will seek leave of Court to amend the Complaint to reflect the true names and capacities of the DOE Defendants when such identities become known. 7. Plaintiff is informed and believes that at all relevant times, each and every Defendant was acting as an agent and/or employee of each of the other Defendants and was acting within the course and scope of said agency and/or employment with the full knowledge and consent of each of the other Defendants. Plaintiff is informed and believes that each of the acts and/or omissions complained of herein was made known to, and ratified by, each of the other Defendants. FACTUAL ALLEGATIONS 8. Beginning in and around December 2015, Defendant contacted Plaintiff on his cellular telephone, ending in -9063, in an attempt to collect an alleged outstanding debt. 9. Defendant placed multiple calls to Plaintiff’s cellular telephone seeking to collect the alleged debt owed. 10. Based on information and belief, Plaintiff alleges that Defendant used a predictive dialer to place the calls, a practice common and pervasive throughout the debt collection industry. 11. On Defendant’s website under “Automated Debt Recovery”, Defendant states that it uses “supplementary systems, such as predictive dialing. . .” (emphasis added). There is also a link heading for “Predictive Dialing Technology” which links to a no longer existing webpage:1 1 https://www.diversifiedadjustment.com/about/automated_debt_recovery.asp (last visited May 5, 2016) (emphasis added). 12. Using the Internet Archive for the “Predictive Dialing Technology” page, it states that Defendant uses the “CT Center™” predictive dialing technology to “incorporat[e] powerful digital signal processors, each processing 100 million instructions per second. Answered calls are detected and transferred in less than a second . . .”:2 13. Under the 2003 FCC Order, predictive dialers fall within the meaning and statutory definition of “automatic telephone dialing equipment.” In the Matter of Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, FCC 03-153 at 77-79 (2003). 14. Defendant used an “automatic telephone dialing system”, as defined 2 https://web.archive.org/web/20061016141736/http://www.diversifiedadjustment.com/about/predictive_dialing_tec hnology.asp (last visited May 5, 2016). by 47 U.S.C. § 227(a)(1) to place its daily calls to Plaintiff seeking to collect the debt allegedly owed. 15. Defendant’s calls constituted calls that were not for emergency purposes as defined by 47 U.S.C. § 227(b)(1)(A). 16. Defendant’s calls were placed to telephone number assigned to a cellular telephone service for which Plaintiff incurs a charge for incoming calls pursuant to 47 U.S.C. § 227(b)(1). 17. Plaintiff does not owe the alleged debt Defendant is calling him about and has never provided any personal information, including his cellular telephone number, to Defendant for any purpose whatsoever. Accordingly, Defendant never received Plaintiff’s “prior express consent” to receive calls using an automatic telephone dialing system or an artificial or prerecorded voice on his cellular telephone pursuant to 47 U.S.C. § 227(b)(1)(A). CLASS ALLEGATIONS 18. Plaintiff brings this action individually and on behalf of all others similarly situated, as a member of the proposed class (hereafter “The Class”) defined as follows: All persons within the United States who received any collection telephone calls from Defendant to said person’s cellular telephone made through the use of any automatic telephone dialing system or an artificial or prerecorded voice and such person had not previously consented to receiving such calls within the four years prior to the filing of this Complaint 19. Plaintiff represents, and is a member of, The Class, consisting of All persons within the United States who received any collection telephone calls from Defendant to said person’s cellular telephone made through the use of any automatic telephone dialing system or an artificial or prerecorded voice and such person had not previously not provided their cellular telephone number to Defendant within the four years prior to the filing of this Complaint. 20. Defendant, its employees and agents are excluded from The Class. Plaintiff does not know the number of members in The Class, but believes the Class members number in the thousands, if not more. Thus, this matter should be certified as a Class Action to assist in the expeditious litigation of the matter. 21. The Class is so numerous that the individual joinder of all of its members is impractical. While the exact number and identities of The Class members are unknown to Plaintiff at this time and can only be ascertained through appropriate discovery, Plaintiff is informed and believes and thereon alleges that The Class includes thousands of members. Plaintiff alleges that The Class members may be ascertained by the records maintained by Defendant. 22. Plaintiff and members of The Class were harmed by the acts of Defendant in at least the following ways: Defendant illegally contacted Plaintiff and Class members via their cellular telephones thereby causing Plaintiff and Class members to incur certain charges or reduced telephone time for which Plaintiff and Class members had previously paid by having to retrieve or administer messages left by Defendant during those illegal calls, and invading the privacy of said Plaintiff and Class members. 23. Common questions of fact and law exist as to all members of The Class which predominate over any questions affecting only individual members of The Class. These common legal and factual questions, which do not vary between Class members, and which may be determined without reference to the individual circumstances of any Class members, include, but are not limited to, the following: a. Whether, within the four years prior to the filing of this Complaint, Defendant made any collection call (other than a call made for emergency purposes or made with the prior express consent of the called party) to a Class member using any automatic telephone dialing system or any artificial or prerecorded voice to any telephone number assigned to a cellular telephone service; b. Whether Plaintiff and the Class members were damages thereby, and the extent of damages for such violation; and c. Whether Defendant should be enjoined from engaging in such conduct in the future. 24. As a person that received numerous collection calls from Defendant using an automatic telephone dialing system or an artificial or prerecorded voice, without Plaintiff’s prior express consent, Plaintiff is asserting claims that are typical of The Class. 25. Plaintiff will fairly and adequately protect the interests of the members of The Class. Plaintiff has retained attorneys experienced in the prosecution of class actions. 26. A class action is superior to other available methods of fair and efficient adjudication of this controversy, since individual litigation of the claims of all Class members is impracticable. Even if every Class member could afford individual litigation, the court system could not. It would be unduly burdensome to the courts in which individual litigation of numerous issues would proceed. Individualized litigation would also present the potential for varying, inconsistent, or contradictory judgments and would magnify the delay and expense to all parties and to the court system resulting from multiple trials of the same complex factual issues. By contrast, the conduct of this action as a class action presents fewer management difficulties, conserves the resources of the parties and of the court system, and protects the rights of each Class member. 27. The prosecution of separate actions by individual Class members would create a risk of adjudications with respect to them that would, as a practical matter, be dispositive of the interests of the other Class members not parties to such adjudications or that would substantially impair or impede the ability of such non- party Class members to protect their interests. 28. Defendant has acted or refused to act in respects generally applicable to The Class, thereby making appropriate final and injunctive relief with regard to the members of the California Class as a whole. FIRST CAUSE OF ACTION Negligent Violations of the Telephone Consumer Protection Act 47 U.S.C. §227 et seq. 29. Plaintiff repeats and incorporates by reference into this cause of action the allegations set forth above at Paragraphs 1-22. 30. The foregoing acts and omissions of Defendant constitute numerous and multiple negligent violations of the TCPA, including but not limited to each and every one of the above cited provisions of 47 U.S.C. § 227 et seq. 31. As a result of Defendant’s negligent violations of 47 U.S.C. § 227 et seq., Plaintiff and the Class Members are entitled an award of $500.00 in statutory damages, for each and every violation, pursuant to 47 U.S.C. § 227(b)(3)(B). 32. Plaintiff and the Class members are also entitled to and seek injunctive relief prohibiting such conduct in the future. SECOND CAUSE OF ACTION Knowing and/or Willful Violations of the Telephone Consumer Protection Act 47 U.S.C. §227 et seq. 33. Plaintiff repeats and incorporates by reference into this cause of action the allegations set forth above at Paragraphs 1-26. 34. The foregoing acts and omissions of Defendant constitute numerous and multiple knowing and/or willful violations of the TCPA, including but not limited to each and every one of the above cited provisions of 47 U.S.C. § 227 et 35. As a result of Defendant’s knowing and/or willful violations of 47 U.S.C. § 227 et seq., Plaintiff and the Class members are entitled an award of $1,500.00 in statutory damages, for each and every violation, pursuant to 47 U.S.C. § 227(b)(3)(B) and 47 U.S.C. § 227(b)(3)(C). 36. Plaintiff and the Class members are also entitled to and seek injunctive relief prohibiting such conduct in the future. PRAYER FOR RELIEF WHEREFORE, Plaintiff requests judgment against Defendant for the following: FIRST CAUSE OF ACTION Negligent Violations of the Telephone Consumer Protection Act 47 U.S.C. §227 et seq. • As a result of Defendant’s negligent violations of 47 U.S.C. §227(b)(1), Plaintiff and the Class members are entitled to and request $500 in statutory damages, for each and every violation, pursuant to 47 U.S.C. 227(b)(3)(B). • Any and all other relief that the Court deems just and proper. SECOND CAUSE OF ACTION Knowing and/or Willful Violations of the Telephone Consumer Protection Act 47 U.S.C. §227 et seq. • As a result of Defendant’s willful and/or knowing violations of 47 U.S.C. §227(b)(1), Plaintiff and the Class members are entitled to and request treble damages, as provided by statute, up to $1,500, for each and every violation, pursuant to 47 U.S.C. §227(b)(3)(B) and 47 U.S.C. §227(b)(3)(C). • Any and all other relief that the Court deems just and proper. Respectfully Submitted this 5th Day of May, 2016. LAW OFFICES OF TODD M. FRIEDMAN, P.C. By: /s/ Todd M. Friedman Todd M. Friedman Law Offices of Todd M. Friedman Attorney for Plaintiff CERTIFICATE OF SERVICE Filed electronically on this 5th day of May, 2016, with: United States District Court CM/ECF system Notification sent electronically on this 5th day of May, 2016, to: Honorable Gonzalo P. Curiel United States District Court Central District of California Mark E. Ellis Andrew M. Steinheimer Amanda N. Griffith ELLIS LAW GROUP LLP Attorneys for Defendant s/Todd M. Friedman Todd M. Friedman, Esq.
privacy
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UNITED STATES DISTRICT COURT EASTERN DISTRICT OF NEW YORK ___________________________________ Daliana S. Gonzalez on behalf of himself or herself and all other similarly situated consumers Plaintiff(s), -against- Aswad & Ingraham, LLP Defendant. ___________________________________ CLASS ACTION COMPLAINT JURY TRIAL DEMANDED 1. Plaintiff seeks redress for the illegal practices of Aswad & Ingraham, LLP, concerning the collection of debts, in violation of the Fair Debt Collection Practices Act, 15 U.S.C. § 1692, et seq. (“FDCPA”). Parties 2. Plaintiff is a citizen of the State of New York who resides within this Judicial District. 3. Plaintiff is a consumer as that term is defined by Section 1692(a)(3) of the FDCPA, in that the alleged debt that Defendant sought to collect from Plaintiff is a consumer debt and the Plaintiff is a natural person obligated or allegedly obligated to pay the debt. 4. Upon information and belief, Defendant's principal place of business is located in Binghamton, NY. 5. Defendant is regularly engaged, for profit, in the collection of debts allegedly owed by consumers. 6. Defendant is a “debt collector” as that term is defined by the FDCPA, 15 U.S.C. § 1692(a)(6), as the defendant is a person who uses any instrumentality of interstate commerce or the mails in any business the principal purpose of which is the collection of any debts, or who regularly collects or attempts to collect, directly or indirectly, debts owed or due or asserted to be owed or due another. 7. The obligation claimed due by the defendant is a “debt” as defined by 15 U.S.C. §1692a(5), as it is an obligation or alleged obligation of a consumer to pay money arising out of a transaction in which the money, property, insurance or services which are the subject of the transaction are primarily for personal, family, or household purposes, whether or not such obligation has been reduced to judgment. 8. The FDCPA broadly prohibits conduct which harasses, oppresses or abuses any debtor; any false, deceptive or misleading statements in connection with the collection of a debt; unfair or unconscionable collection methods; and requires certain disclosures, See: 15 U.S.C. §§1692d, 1692e, 1692f and 1692g. 9. The FDCPA in 15 U.S.C. §1692(e) simultaneously advances two objectives: it protects vulnerable citizens, while promoting a competitive marketplace. The FDCPA is a strict liability statute which provides for actual or statutory damages upon the showing of a single violation. Bentley v Great Lakes Collection Bureau, 6 F.3d 60, 62-3 (2d Cir. 1993). In considering whether a collection notice violates Section 1692e, the court applies the "least sophisticated consumer" standard. Clomon v. Jackson, 988 F.2d 1314, 1318 (2d Cir.1993). 10. Congress adopted the FDCPA with the “express purpose to eliminate abusive debt collection practices by debt collectors, and to insure that those debt collectors who refrain from using abusive debt collection practices are not competitively disadvantaged.” Jerman v. Carlisle, McNellie, Rini, Kramer & Ulrich LPA, 559 U.S. 573, 130 S. Ct. 1605,1623, 176 L. Ed. 2d 519 (2010) (internal quotes and ellipsis omitted); Lesher v. Law Offices of Mitchell N. Kay, P.C., 650 F.3d 993, 996 (3d Cir. 2011). 11. Congress had found abundant evidence of abusive, deceptive, and unfair debt collection practices by many debt collectors contributed to the number of personal bankruptcies, marital instability, loss of jobs, and invasions of individual privacy. 15 U.S.C. § 1692(a). It also found that existing consumer protection laws were inadequate. 15 U.S.C. § 1692(b). Therefore, “Congress gave consumers a private cause of action against debt collectors who fail to comply with the Act.” Lesher, 650 F.3d at 997. 12. Thus, the intended effect of these private enforcement actions was not only to reduce the number of personal bankruptcies, marital instability, loss of jobs, and invasions of individual privacy caused by abusive, deceptive, and unfair debt collection practices but, simultaneously, to promote a competitive marketplace for those debt collectors who voluntarily treat consumers with honesty and respect. 13. “Congress recognized that ‘the vast majority of consumers who obtain credit fully intend to repay their debts. When default occurs, it is nearly always due to an unforeseen event such as unemployment, overextension, serious illness or marital difficulties or divorce.’” FTC v. Check Investors, Inc., 502 F.3d 159, 165 (3d Cir. 2007). Nevertheless, “‘[a] basic tenet of the Act is that all consumers, even those who have mismanaged their financial affairs resulting in default on their debt, deserve ‘the right to be treated in a reasonable and civil manner.’” FTC, supra, 502 F.3d at 165 (emphasis added) quoting Bass v. Stolper, Koritzinsky, Brewster & Neider, S.C., 111 F.3d 1322, 1324 (7th Cir. 1997). 14. The FDCPA is construed broadly so as to effectuate its remedial purposes and a debt collector’s conduct is judged from the standpoint of the “least sophisticated consumer,” Brown v. Card Serv. Ctr, 464 F.3d 450, 453n1 (3d Cir. 2006). Thus, by way of example, “A debt collection letter is deceptive where it can be reasonably read to have two or more different meanings, one of which is inaccurate.” Id. at 455. 15. “Congress also intended the FDCPA to be self-enforcing by private attorney generals.” Weiss v. Regal Collections, 385 F.3d 337, 345 (3d Cir. 2004). “In order to prevail, it is not necessary for a plaintiff to show that she herself was confused by the communication she received; it is sufficient for a plaintiff to demonstrate that the least sophisticated consumer would be confused. In this way, the FDCPA enlists the efforts of sophisticated consumers like Jacobson as ‘private attorneys general’ to aid their less sophisticated counterparts, who are unlikely themselves to bring suit under the Act, but who are assumed by the Act to benefit from the deterrent effect of civil actions brought by others.” Jacobson v. Healthcare Fin. Services, Inc., 516 F.3d 85, 91 (2d Cir. 2008); and, see, Gonzales v. Arrow Fin. Services, LLC, 660 F.3d 1055 (9th Cir. 2011). Thus, “the FDCPA protects all consumers, the gullible as well as the shrewd.” Clomon v. Jackson, 988 F.2d 1314, 1318 (2d Cir. 1993). 16. Except where the Act expressly requires knowledge or intent, the “FDCPA is a strict liability statute to the extent it imposes liability without proof of an intentional violation,” Allen ex rel. Martin v. LaSalle Bank, N.A., 629 F.3d 364, 368 (3d Cir. 2011) (citing, in footnote 7, supporting authorities from the Second, Seventh, Ninth and Eleventh Circuits). 17. To prohibit deceptive practices, the FDCPA, at 15 U.S.C. § 1692e, provides that a debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt and, without limiting the generality of the prohibited conduct, enumerates sixteen acts and omissions which are deemed to be per se violations of that section. 15 U.S.C. § 1692e(1)-(16). Jurisdiction and Venue 18. This Court has federal question jurisdiction under 15 U.S.C. § 1692k(d) and 28 U.S.C. § 1331. 19. Venue is proper in this district pursuant to 28 U.S.C. § 1391(b), as the acts and transactions that give rise to this action occurred, in substantial part, in this district, and the Defendant does business within this District. Nature Of The Action 20. Plaintiff brings this class action on behalf of a class of New York consumers seeking redress for Defendant’s illegal practices, in connection with the collection of a debt allegedly owed by Plaintiff in violation of the Fair Debt Collection Practices Act, (“FDCPA), 15 U.S.C. § 1692, et seq. 21. Defendant's actions violated § 1692 et seq. of Title 15 of the United States Code, commonly referred to as the Fair Debt Collections Practices Act (“FDCPA”) which prohibits debt collectors from engaging in abusive, deceptive and unfair practices. 22. Plaintiff is seeking damages, and declaratory and injunctive relief. Violations Of The Fair Debt Collection Practices Act Allegations Particular to Plaintiff 23. Upon information and belief, on a date better known by Defendant, Defendant began to attempt to collect an alleged consumer debt from the Plaintiff. 24. On or about December 3, 2020, Defendant sent Plaintiff a collection letter attached as Exhibit A, which was an initial communication sent by the Defendant, and received by the Plaintiff, seeking to collect a balance allegedly incurred for personal purposes. Said letter states in part as follows: Additionally, you should be advised that unless you notify our office in writing within 30 days of the date you receive this letter that you dispute the validity of your obligation to CCTC, or any portion thereof, we will assume the debt to be valid. However, if we receive a written notice from you disputing the debt, or any portion of the debt, within the 30- day period, we will obtain verification of the debt, and a copy of such verification will be mailed to you. Further, upon your written request within the 30-day period, we will provide you with the name and address of the original creditor, if it is different than the current creditor. First Count Violation of 15 U.S.C. §1692g(a) Defective 1692g Notice 25. Plaintiff re-states, re-alleges, and incorporates herein by reference, all prior paragraphs as if set forth fully in this cause of action. 26. Section 1692g(a) of the FDCPA requires a debt collector to provide a consumer with a Validation Rights Notice; herein after referred to as the “Notice.” The Notice provides information about the alleged debt and a consumer's rights as more specifically set forth in subsections (a)(1)-(5) as follows: (a) Within five days after the initial communication with a consumer in connection with the collection of any debt, a debt collector shall, unless the following information is contained in the initial communication or the consumer has paid the debt, send the consumer a written notice containing: (1) the amount of the debt; (2) the name of the creditor to whom the debt is owed; (3) a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector; (4) a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector; and (5) a statement that, upon the consumer's written request within the 30-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor. 27. This Notice is an important statutory right which must be effectively and clearly conveyed to the consumer. 28. The Notice must be sufficiently prominent to be readily noticed. It cannot be overshadowed by its placement, nor by other language or notices in the letter. 29. The Notice in said letter is inconspicuously placed on same, mixed in with various other federal and state law notices. 30. The Validation Rights Notice on said letter is not prominent and is overshadowed by other language in the letter, and is in violation of 15 U.S.C. § 1692g of the FDCPA. 31. The letters are "communications" as defined by 15 U.S.C. § 1692a(2). 32. 15 U.S.C. § 1692g provides that within five days after the initial communication with a consumer in connection with the collection of any debt, a debt collector shall, unless the information is contained in the initial communication or the consumer has paid the debt, send the consumer a written notice containing certain enumerated information. 33. The written notice must contain the amount of the debt. 34. The written notice must contain the name of the creditor to whom the debt is 35. The written notice must contain a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector. 36. The written notice must contain a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector. 37. The written notice must contain a statement that, upon the consumer's written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor. 38. A debt collector has the obligation, not just to convey the required information, but also to convey such clearly. 39. A debt collector has the obligation, not just to convey the required information, but also to convey such effectively. 40. A debt collector has the obligation, not just to convey the required information, but also to convey such clearly, so that the least sophisticated consumer will not be uncertain as to her rights. 41. A debt collector has the obligation, not just to convey the required information, but also to convey such effectively, so that the least sophisticated consumer will not be uncertain as to her rights. 42. 15 U.S.C. § 1692g requires the notice to include a statement that a statement that, upon the consumer's written request within the 30-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor. 43. The language contained in the letter fails to accurately state the 1692G notice that is required as a matter of law. The letter falsely states that the debt must be disputed in writing. Debts Need not be disputed in writing, and can be made verbally. 44. 15 U.S.C. § 1692g provides that within five days after the initial communication with a consumer in connection with the collection of any debt, a debt collector shall, unless the information is contained in the initial communication or the consumer has paid the debt, send the consumer a written notice containing certain enumerated information. 45. 15 U.S.C. § 1692g(a)(3) requires the notice to include a statement that unless the consumer, within thirty days of receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed valid by the debt collector. 46. There is no requirement that the consumer dispute the debt in writing. 47. It is a violation of the FDCPA to require disputes be made in writing. 48. It is a violation of the FDCPA to include language in the letter that overshadows the required 15 U.S.C. § 1692g(a)(3) statement. 49. It is a violation of the FDCPA to include language in the letter that contradicts the required 15 U.S.C. § 1692g(a)(3) statement. 50. It is a violation of the FDCPA to include language in the letter that, when examined from the perspective of the least sophisticated consumer, overshadows the required §1692g(a)(3) statement. 51. It is a violation of the FDCPA to include language in the letter that, when examined from the perspective of the least sophisticated consumer, contradicts the required §1692g(a)(3) statement. 52. It is a violation of the FDCPA to include language in the letter that, when examined from the perspective of the least sophisticated consumer, leads the least sophisticated consumer to believe that her dispute must be made in writing. 53. Disputes need not be in writing. Hooks v. Forman, Holt, Eliades & Ravin, LLC, 717 F.3d 282 (2d Cir. 2013). 54. Disputes may be made verbally. 55. The language concerning correspondence with Defendant overshadows the required 15 U.S.C. § 1692g(a)(3) statement. 56. The language concerning correspondence with Defendant contradicts the required 15 U.S.C. § 1692g(a)(3) statement. 57. The language concerning correspondence with Defendant, when examined from the perspective of the least sophisticated consumer, overshadows the required § 1692g(a)(3) statement. 58. The language concerning correspondence with Defendant, when examined from the perspective of the least sophisticated consumer, contradicts the required § 1692g(a)(3) statement. 59. The language concerning correspondence with Defendant, when examined from the perspective of the least sophisticated consumer, leads the least sophisticated consumer to believe that her dispute must be in writing. 60. Defendant has violated § 1692g, as the above-referenced language overshadows the information required to be provided by that Section. See Vetrano v. CBE Grp., Inc., 2016 WL 4083384 (E.D.N.Y. Aug. 1, 2016). 61. 15 U.S.C. § 1692e prohibits a debt collector from using any false, deceptive, or misleading representation or means in connection with the collection of any debt. 62. While § 1692e specifically prohibits certain practices, the list is non-exhaustive, and does not preclude a claim of falsity or deception based on any non-enumerated practice. 63. Collection notices are deceptive if they can be reasonably read to have two or more different meanings, one of which is inaccurate. 64. The question of whether a collection letter is deceptive is determined from perspective of the “least sophisticated consumer.” 65. The collection letters could be reasonably interpreted by the least sophisticated consumer as incorrectly representing that a dispute must be communicated in writing. See Vetrano v. CBE Grp., Inc., 2016 WL 4083384 (E.D.N.Y. Aug. 1, 2016); Balke v. Alliance One Receivables Management, Inc., No. 16-CV-5624(ADS)(AKT), 2017 WL 2634653 (E.D.N.Y. June 19, 2017); Avila v. Riexinger & Assocs., LLC, 817 F.3d 72 (2d Cir. 2016); Pipiles v. Credit Bureau of Lockport, Inc., 886 F.2d 22, 25 (2d Cir. 1989). (Because the collection notice was reasonably susceptible to an inaccurate reading, it was deceptive within the meaning of the Act.), Clomon v. Jackson, 988 F.2d 1314, 1319 (2d Cir. 1993). (Collection notices are deceptive if they are open to more than one reasonable interpretation, at least one of which is inaccurate.), Russell v. Equifax A.R.S., 74 F.3d 30, 34 (2d Cir. N.Y. 1996). (A collection notice is deceptive when it can be reasonably read to have two or more different meanings, one of which is inaccurate. The fact that the notice's terminology was vague or uncertain will not prevent it from being held deceptive under §1692e(10) of the Act.) 66. Because the Letter is reasonably susceptible to an inaccurate reading, as described above, it is deceptive within the meaning of the FDCPA. 67. The least sophisticated consumer would likely be deceived by the Letter. 68. The least sophisticated consumer would likely be deceived in a material way by the 69. Defendant, as a matter of pattern and practice, mails letters, or causes the mailing of letters, to debtors using language substantially similar or materially identical to that utilized by Defendant in mailing the above-cited letter to Plaintiff. 70. The letters Defendant mails, or causes to be mailed, are produced by Defendant's concerted efforts and integrated or shared technologies including computer programs, mailing houses, and electronic databases. The said letter is a standardized form letter. 71. Section 1692g(a) of the FDCPA requires a debt collector to provide a consumer with a Validation Rights Notice; herein after referred to as the “Notice.” The Notice provides information about the alleged debt and a consumer's rights as more specifically set forth in subsections (a)(1)-(5) as follows: 72. It is a violation of the FDCPA to include language in the Letter that contradicts the required 15 U.S.C. §1692g(3) statement. 73. It is a violation of the FDCPA to include language in the Letter that, when examined from the perspective of the least sophisticated consumer, overshadows the required §1692g(a)(3) statement. 74. It is a violation of the FDCPA to include language in the Letter that, when examined from the perspective of the least sophisticated consumer, contradicts the required §1692g(a)(3) statement. 75. It is a violation of the FDCPA to include language in the Letter that, when examined from the perspective of the least sophisticated consumer, leads the least sophisticated consumer to believe that her dispute must be in writing, or misleads the debtor regarding the appropriate time or manner regarding the assertion of a dispute regarding the debt. 76. Defendant’s conduct, as described, violates 15 U.S.C. §1692g(a). Second Count 15 U.S.C. §1692e, 1692e(2)(A), and 1692e(10) False and Misleading Representations False or Misleading Representations as to the Rights of the Consumer 77. Plaintiff re-states, re-alleges, and incorporates herein by reference, all prior paragraphs as if set forth fully in this cause of action. 78. 15 U.S.C. § 1692e of the FDCPA states: A debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section: (2) The false representation of— (A) the character, amount, or legal status of any debt; or (B) any services rendered or compensation which may be lawfully received by any debt collector for the collection of a debt. (10) The use of any false representation or deceptive means to collect or attempt to collect any debt or to obtain information concerning a consumer. 79. The Section 1692g(a) written notice must contain a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector. 80. The Section 1692g(a) written notice must contain a statement that, upon the consumer's written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor. 81. A debt collector has the obligation, not just to convey the required information, but also to convey such clearly. 82. A debt collector has the obligation, not just to convey the required information, but also to convey such effectively. 83. A debt collector has the obligation, not just to convey the required information, but also to convey such clearly, so that the least sophisticated consumer will not be uncertain as to her rights. 84. A debt collector has the obligation, not just to convey the required information, but also to convey such effectively, so that the least sophisticated consumer will not be uncertain as to her rights. 85. The Letter, because of the false and misleading statement, would likely confuse the least sophisticated consumer. 86. The statement in Defendant’s letter is false and misleading, and is therefore in violation of 15 U.S.C. §§ 1692e, 1692e(2), and 1692e(10). SPOKEO STANDING i. Plaintiff suffered injury in fact by being subjected to unfair and abusive practices of the Defendant. ii. Plaintiff suffered actual harm by being the target of the Defendant's misleading debt collection communications. iii. Defendant violated the Plaintiff's right not to be the target of misleading debt collection communications. iv. Defendant violated the Plaintiff's right to a truthful and fair debt collection process. v. Defendant used materially false, deceptive, misleading representations and means in its attempted collection of Plaintiffs alleged debt. vi. Defendant's communications were designed to cause the debtor to suffer a harmful disadvantage in charting a course of action in response to Defendant's collection efforts. vii. The FDCPA ensures that consumers are fully and truthfully apprised of the facts and of their rights, the act enables them to understand, make informed decisions about, and participate fully and meaningfully in the debt collection process. The purpose of the FDCPA is to provide information that helps consumers to choose intelligently. The Defendant's false representations misled the Plaintiff in a manner that deprived him of his right to enjoy these benefits, these materially misleading statements trigger liability under the FDCPA. viii. These deceptive communications additionally violated the FDCPA since they frustrate the consumer's ability to intelligently choose his or her response. viv. Plaintiff seeks to end these violations of the FDCPA. Plaintiff has suffered damages including but not limited to, fear, stress, mental anguish, emotional stress and acute embarrassment. Plaintiff and putative class members are entitled to preliminary and permanent injunctive relief, including, declaratory relief, and damages. Violations of the Fair Debt Collection Practices Act brought by Plaintiff on behalf of himself and the members of a class, as against the Defendant. A. Plaintiff re-states, re-alleges, and incorporates herein by reference, all prior paragraphs as if set forth fully in this cause of action. B. Defendant, as a matter of pattern and practice, mails letters, or causes the mailing of letters, to debtors using language substantially similar or materially identical to that utilized by Defendant in mailing the above-cited letter to Plaintiff. C. The letters Defendant mails, or causes to be mailed, are produced by Defendant's concerted efforts and integrated or shared technologies including computer programs, mailing houses, and electronic databases. The said letter is a standardized form letter. D. This cause of action is brought on behalf of Plaintiff and the members of a class. E. The class consists of all persons whom Defendant's records reflect resided in the State of New York and who were sent a collection letter in substantially the same form letter as the letter sent to the Plaintiff on or about one year prior to the date of the collection letter; and (a) the collection letter was sent to a consumer seeking payment of a personal debt purportedly owed to the Defendant; and (b) the collection letter was not returned by the postal service as undelivered; (c) and the Plaintiff asserts that the letter contained violations of 15 U.S.C. §§ 1692e, 1692e(5), 1692e(10) and 1692e(11). F. Pursuant to Federal Rule of Civil Procedure 23, a class action is appropriate and preferable in this case because: 1. Based on the fact that a form collection letter is at the heart of this litigation, the class is so numerous that joinder of all members is impracticable. 2. There are questions of law and fact common to the class and these questions predominate over any questions affecting only individual class members. The principal question presented by this claim is whether the Defendant violated the FDCPA. 3. The only individual issue is the identification of the consumers who received such collection letters (i.e. the class members), a matter capable of ministerial determination from the records of Defendant. 4. The claims of the Plaintiff are typical of those of the class members. All are based on the same facts and legal theories. 5. The Plaintiff will fairly and adequately represent the class members’ interest charges. The Plaintiff has retained counsel experienced in bringing class actions and collection-abuse claims. The Plaintiff's interest charges are consistent with those of the members of the class. G. A class action is superior for the fair and efficient adjudication of the class members’ claims. Congress specifically envisions class actions as a principal means of enforcing the FDCPA. 15 U.S.C. § 1692(k). The members of the class are generally unsophisticated individuals, whose rights will not be vindicated in the absence of a class action. Prosecution of separate actions by individual members of the classes would create the risk of inconsistent or varying adjudications resulting in the establishment of inconsistent or varying standards for the parties and would not be in the interest charges of judicial economy. H. If the facts are discovered to be appropriate, the Plaintiff will seek to certify a class pursuant to Rule 23(b)(3) of the Federal Rules of Civil Procedure. I. Collection attempts, such as those made by the Defendant are to be evaluated by the objective standard of the hypothetical “least sophisticated consumer.” J. The Defendant's actions as set forth above in the within complaint violates the Fair Debt Collection Practices Act. K. Because the Defendant violated the Fair Debt Collection Practices Act, the Plaintiff and the members of the class are entitled to damages in accordance with the Fair Debt Collection Practices Act. Dated: Nassau, New York December 7, 2020 /S Jacob Silver ______________________ Jacob Silver Attorney At Law 237 Club Dr. Woodmere, NY 11598 (718) 855-3835 (718) 534-0057 – Fax [email protected]
consumer fraud
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UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK Civil Action No. 1:21-cv-421 JORDAN SACKS, individually and on behalf of all others similarly situated, Plaintiff, CLASS ACTION COMPLAINT JURY TRIAL DEMANDED v. AMAZON.COM, INC., Defendant. TABLE OF CONTENTS I. INTRODUCTION .............................................................................................................. 1 II. JURISDICTION AND VENUE ....................................................................................... 13 III. PARTIES .......................................................................................................................... 13 IV. STATEMENT OF FACTS ............................................................................................... 15 A. The Big Five Dominate the Market for the Publication of Trade Books. ................................................................................................................... 15 B. Amazon Dominates the Market for the Retail Sale of Trade Books. ................... 17 C. The Development of E-books Disrupted the Trade Book Industry. ..................... 18 D. As a Trade Book Publisher, Amazon Benefits from Inflated E- book Prices. ........................................................................................................... 21 E. Amazon Uses Anticompetitive Restraints to Immunize Itself from the Disadvantages of the Big Five’s Inflated E-book Prices. ............................... 22 F. Amazon is the Subject of Government Investigations for Possible Antitrust Violations. .............................................................................................. 23 V. EFFECTS ON INTERSTATE TRADE AND COMMERCE .......................................... 24 VI. RELEVANT MARKET.................................................................................................... 24 VII. ANTITRUST IMPACT .................................................................................................... 27 VIII. ANTITRUST INJURY ..................................................................................................... 27 IX. CLASS ACTION ALLEGATIONS ................................................................................. 29 X. CLAIMS FOR RELIEF .................................................................................................... 31 JURY DEMAND .......................................................................................................................... 34 Plaintiff Jordan Sacks (“Plaintiff”), by way of complaint against defendant Amazon.com, Inc. (“Amazon”), alleges as follows: I. INTRODUCTION 1. Amazon operates Amazon.com, the world’s largest online retail platform. Sales on its website account for almost half of all retail e-commerce in the United States.1 Amazon is also the largest retailer of electronic books (“e-books”) in the United States, accounting for 76% of digital books sold in the U.S. in September of 2020.2 The e-book market is projected to exceed six billion dollars in 2021. Amazon has used its market power in that market to preclude price competition. The result is that Plaintiff and members of the Class have paid and continue to pay supracompetitive prices for e-books. 2. The domestic book publishing industry is dominated by Hachette Book Group, Inc. (“Hachette”), HarperCollins Publishers L.L.C. (“HarperCollins”), Macmillan Publishing Group, LLC (“Macmillan”), Simon & Schuster, Inc. and Simon & Schuster Digital Sales, Inc. (collectively “Simon & Schuster”); and Penguin Random House LLC (“Penguin”) (collectively the “Big Five”). The Big Five have been Amazon’s co-conspirators with respect to the violations described herein over the entire course of that conspiracy. The Big Five publish “trade books,” among others, which encompass “general interest fiction and non-fiction books,” as opposed to 1 Amazon Now Has Nearly 50% of US Ecommerce Market, Emarketer (Jul. 16, 2018), https://www.emarketer.com/content/amazon-now-has-nearly-50-of-us-ecommerce-market. 2 Jeffrey A. Trachtenberg and Dana Mattioli, Connecticut Investigating Amazon’s E-Book Business, Wall Street Journal (Jan. 13, 2021). “‘non-trade’ books such as academic textbooks, reference materials, and other texts.”3 The Big Five’s trade books account for about 80% of domestic trade book sales.4 3. Plaintiff and the Class are consumers who purchased e-books published by the Big Five. The Big Five generally sell their e-books to consumers through online retail platforms, such as Amazon, Barnes & Noble, and Apple Books. Their dealings with those platforms are generally based on the “agency model,” under which every transaction a direct one between the publisher and the retail consumer. The online platform serves only as the publisher’s sales agent, and takes a commission on every book sold.5 4. Plaintiff and Class members purchased one or more e-books directly from the Big Five through an online retail platform other than Amazon’s. Plaintiff alleges that Amazon and the Big Five agreed to price restraints that cause Plaintiff and the Class to pay supracompetitive prices for e-books purchased from the Big Five through a retail platform other than Amazon. 5. United States and European antitrust authorities have repeatedly investigated e- book prices in the last ten years, and the Connecticut Attorney General’s office recently disclosed a new investigation into Amazon’s e-book business in particular.6 6. The European Commission (“EU Commission”) first investigated potential collusion among the Big Five and Apple beginning in 2011.7 The Department of Justice (“DOJ”) 3 United States v. Apple Inc., 952 F. Supp. 2d 638, 648 n.4 (S.D.N.Y. 2013). 4 Constance Grady, Milo Yiannopoulos’s book deal with Simon & Schuster, explained, Vox (Jan. 3, 2017), https://www.vox.com/culture/2017/1/3/14119080/milo-yiannopoulos-book-deal-simon- schuster-dangerous-boycott. 5 CASE AT.40153, EBook MFNs and related matters (Amazon), https://ec.europa.eu/competition/antitrust/cases/dec_docs/40153/40153_4392_3.pdf, (“5.4.2017 EU Commission Decision”), at 8. 6 See supra, Trachtenberg and Mattioli. 7 5.4.2017 EU Commission Decision at 8. and attorneys general from several states filed a civil action against the same entities in this District in early 2012.8 Both the District Court and the EU Commission determined that the Big Five had colluded with Apple to raise retail e-book prices.9 At that time, the agreement entailed switching from a standard wholesale model (wherein the retailer sets retail prices) to an agency model (wherein the publisher sets retail prices and the retailer acts strictly as its agent).10 Pursuant to that conspiracy, the Big Five agreed to most favored nations (“MFN”) clauses with Apple that required them to sell their e-books for the same prices via Apple’s online store as they did via all other e-book retailers, including Amazon.11 7. The District Court entered two consent decrees against the Big Five.12 The Big Five also reached settlements with the EU Commission around the same time.13 Both the consent decrees and the settlements required the Big Five to cease colluding with each other, to refrain from using MFNs in their agreements with e-book retailers for five years, and to permit e-book retailers to subtract their own discounts from the retail prices of the Big Five’ e-books for two years.14 9 Apple, 952 F. Supp. 2d at 648; 5.4.2017 EU Commission Decision at 8. 12 See Department of Justice, U.S. v. Apple, Inc., et al., https://www.justice.gov/atr/case/us-v- apple-inc-et-al. 13 5.4.2017 EU Commission Decision at 8 n.11. 14 5.4.2017 EU Commission Decision at 8; see, e.g., Final Judgment as to Defendants The Penguin Group, a Division of Pearson PLC, and Penguin Group (USA), United States v. Apple, Case No. 12-cv-02826-DLC (S.D.N.Y.), Docket No. 259 (“Final Judgment Penguin”), at 8 https://www.justice.gov/atr/case-document/final-judgment-defendants-penguin-group-division- pearson-plc-and-penguin-group-usa. 8. The Big Five’s e-book prices decreased substantially during that two-year period. But they immediately increased their prices in 2015 after renegotiating their agency agreements with Amazon, and have continued to maintain supracompetitive prices. 9. Although Amazon claimed publicly that it was negotiating with the Big Five to ensure that it could continue to discount their e-books following the term of the consent decree, that did not transpire. The week after disclosing their respective agency contracts with Amazon, Penguin increased its e-book prices by 30%, HarperCollins increased its prices by 29%, Simon & Schuster increased its prices by 16%, Hachette increased its prices by 8%, and Macmillan increased its prices by 11%. 10. The Big Five also raised prices specifically by increasing prices for new releases and reducing the number of price ranges into which they consolidated e-book prices. During the course of the Apple conspiracy, the Big Five priced 80% of their e-books within four price ranges. That figure doubled during the course of the DOJ consent decrees. After entering into their agreements with Amazon in 2015, the Big Five gradually reverted to using three or four price buckets by 2018, and through the present. 11. Big Five e-book prices were most varied in 2014, during the course of the consent decree. After adjusting for inflation, e-book prices clustered around $12 and only about 5% of titles sold in the $15 range. In 2020, 55% of titles sold for about $15 and less than 5% sold around $12. 12. Had Amazon and its Big Five co-conspirators only raised prices on Amazon, consumers would be free to shop for competitively-priced e-books on other online platforms. But they agreed to price restraints that prevent that from happening. 13. The EU Commission commenced another investigation in 2015,15 and determined that Amazon used MFNs in its agreements with the Big Five, despite their ostensibly being precluded from agreeing to MFNs by their earlier settlements with the EU Commission.16 The EU Commission found that the MFNs and analogous provisions in the Big Five’s contracts with Amazon had probable anticompetitive effects.17 Amazon and the EU Commission reached a settlement in 2017 that prohibited Amazon from enforcing its MFNs and similar provisions for five years.18 But that settlement had no effect on Amazon’s agreements with the Big Five in the United States. 14. The House Judiciary Committee investigated Amazon starting in 2019 pursuant to a broader investigation of competition in digital markets.19 After a 16-month investigation, the Committee issued a report and recommendations. The Committee determined, among other things, that Amazon’s use of MFN provisions in its agreements with book publishers harms competition in the retail book market, including the e-book market.20 The House Report concluded that “Amazon’s dominance in e-books and its anticompetitive application of price parity clauses to its business relationships in this market eliminates the ability of rivals or new entrants to gain any meaningful competitive advantage relative to Amazon.”21 15 European Commission Initiates Formal Proceedings Against Amazon, https://ec.europa.eu/competition/antitrust/cases/dec_docs/40153/40153_1359_6.pdf. 16 5.4.2017 EU Commission Decision at 4-5. 17 Id. at 20-38, 43. 18 Id. at 39, 41-42. 19 House Judiciary Committee, Investigation of Competition in Digital Markets, Oct. 5, 2020, at 6, https://judiciary.house.gov/uploadedfiles/competition_in_digital_markets.pdf (“House Report”). 20 Id. at 295. 21 Id. at 296. 15. The pending Connecticut investigation is similarly focused on Amazon’s agreements with publishers, and each of the Big Five publishers received a subpoena in 2019 pursuant to that investigation.22 16. Consumers do not sufficiently benefit from the cost reductions resulting from the low printing and distribution expenses associated with e-books as compared to print books. Amazon charges high commissions and other costs to publishers, including the Big Five, which significantly increases retail prices for e-books sold by Amazon.23 Amazon increases the cost of selling e-books by tying its distribution services (e.g., helping consumers find and purchase e- books on the Amazon platform, processing payments, delivering e-books) to its advertising services, which are designed to optimize the placement of advertisements to consumers on its online platform.24 Amazon further raises the Big Five’s selling costs by manipulating e-book “discovery tools to make a publisher’s books difficult to find without the purchase of advertising or refuses distribution unless the publisher also purchases advertising.”25 17. Moreover, via its MFNs, Amazon has required, and publishers have agreed to grant Amazon, prices, terms, and conditions equal to or better than those offered to Amazon’s competitors, and to notify Amazon about such terms, thereby restricting discounts to consumers, and stifling innovation in the trade e-book market.26 22See Trachtenberg and Mattioli, supra n.2. 23 Letter from Maria A. Pallante, Pres. & CEO, Ass’n of Am. Publishers, Mary E. Rasenberger, Exec. Dir., Authors Guild, Allison K. Hill, CEO, Am. Booksellers Ass’n, to Hon. David. N. Cicilline, Chairman, Subcomm. on Antitrust, Commercial and Admin. Law of the H. Comm. on the Judiciary, 3 (Aug. 17, 2020), https://publishers.org/wp-content/uploads/2020/08/Joint-Letter- to-Rep-Cicilline-081720.pdf. 24 Id. at 2. 25 Id. at 3. 26 Id. at 7. 18. In a competitive market, the Big Five could sell e-books at lower prices on their own websites or through Amazon’s competitors that offer lower commissions and fees. But they have agreed with Amazon not to do that. This prevents Amazon’s competitors from expanding their market shares and reduces the incentive for new competitors to enter the market.27 Amazon and the Big Five entered into these anticompetitive agreements with the purpose and effect of injuring consumers by eliminating price competition that Amazon would otherwise face, and raising e-book prices sold through Amazon’s retail rivals above competitive levels. 19. Because Amazon and its co-conspirators have not made the exact terms of their agreements public, Plaintiff relies on public disclosures and investigations. These reports describe in a broader sense the contractual arrangements that Amazon uses in its agreements with publishers to prevent competition from other online e-book retailers. 20. MFNs typically entitle a buyer to prices and/or terms equal to or better than those a seller offers to any other buyer. But Amazon’s contracts with the Big Five are an adaptation of MFNs to the agency model. The Big Five rely on the agency model to sell e-books, which means that Amazon is not a buyer and the Big Five are not its suppliers. 21. Though Amazon has avoided using the term “most favored nation,” the Judiciary Committee found that Amazon has continuously imposed on book publishers contract provisions that effectively function as MFNs, even under the current agency model.28 Amazon uses these provisions to prevent “publishers from partnering with any of Amazon’s competitors” and to reinforce “Amazon’s ‘stranglehold’ and ‘control’ over book distribution.”29 Because of 27 House Report at 295. Amazon’s market power in the retail e-book market, these contractual requirements prevent Amazon’s actual and potential retail competitors from introducing alternative business models, offering promotional advantages, or offering customers lower prices on their own.30 The House Judiciary Committee’s findings are consistent with the earlier conclusions of the EU Commission.31 22. The EU Commission findings regarding Amazon’s MFN practices divided them into five categories. 23. First, the EU Commission determined that Amazon uses “business model parity clauses” in its contracts with e-book publishers.32 These clauses require the Big Five co- conspirators to notify Amazon of the distribution of their e-books through alternative business models, and offer Amazon the same material terms and conditions, even if the competing retailer itself operates under a different business model.33 Alternative business models include subscriptions, streaming, rentals, book clubs, bundling of e-books with print books, and reduced prices for partial downloads.34 This clause creates a debilitating disincentive for the Big Five to support and invest in innovative business models that might result in greater competition.35 It likewise disincentivizes Amazon’s e-book retail competitors’ from developing such models.36 It also deters the entry of new e-book retail competitors or the expansion of Amazon’s existing 30 Id. at 295-96. 31 5.4.2017 EU Commission Decision. 32 Id. at 9, 12, 22-26. 33 Id. at 9, 22. 34 Id. at 9 35 Id. at 22. 36 Id. at 9. competitors, which reduces competition in the e-book retail market, and strengthens Amazon’s dominant position in that market.37 24. Second, Amazon imposed, and its co-conspirators agreed to, “selection parity clauses.”38 These clauses require the Big Five to offer Amazon parity with all of its competitors with respect to: (1) any e-book available within a particular geographical territory; (2) any particular date and time for an e-book’s release; and (3) any feature, functionality, usage rule, element or content for one or more e-books.39 25. The EU Commission found such clauses in Amazon’s contracts with the Big Five posed serious threats to competition in numerous ways.40 They reduced the incentives of Amazon’s competitors to develop and innovate features and functionalities of e-books.41 They also thwarted development and innovation in e-books and e-book readers.42 Amazon’s selection parity clause harms consumers by eliminating publishers’ incentive to develop new e-book functionalities.43 It harms retail competition because it forecloses a significant avenue for retailers to compete with Amazon by supporting such functionalities.44 26. Third, Amazon required, and the Big Five maintained “retail price parity” provisions in their agency contracts with Amazon.45 These retail price parity clauses included: 38 Id. at 27-31. 39 Id. at 27. 40 Id. at 27-31. 41 Id. at 27. 42 Id. at 28-29. 44 Id. at 31. 45 Id. at 32. (1) the agency price parity clause; (2) the discount pool provision and (3) the promotion parity clause.46 27. The agency price parity clause contractually obligated the Big Five to set retail prices on Amazon that are no higher than the retail prices charged by Amazon’s competitors.47 28. The promotion parity clause precludes the possibility that the Big Five might even temporarily set lower retail prices on the platform of any Amazon e-book competitor, absent offering an equivalent promotion to Amazon.48 29. Similarly, the discount pool provision gives Amazon the ability to set discounted prices which are equal to or less than the cheapest retail price of any e-book distributed by a publisher to Amazon’s competitors.49 30. The EU Commission determined that Amazon’s retail price parity provisions in the contracts with its Big Five co-conspirators limited the ability of Amazon’s competitors “to attract buyers by offering lower retail prices than those on Amazon. This may discourage competing E-book Retailers from entering in the first place.”50 The Commission determined that these arrangements were likely to reduce competition between e-book retailers by reducing the incentive of Amazon competitors to compete by offering lower rates of agency commissions.51 Further, such arrangements actually incentivize Amazon to charge higher commission rates, as e- 50 Id. at 33. 51 Id. at 34. book suppliers had no ability to steer customers away from Amazon to its competitors based on their commission or retail price.52 31. These retail price parity provisions effectively functioned like MFNs in that they enabled Amazon to prevent its competitors from undercutting the Big Five’s e-book prices on Amazon.53 Once notified of the availability of its co-conspirators’ e-books at lower prices, Amazon typically “requested” that they charge the same prices on Amazon.54 If publishers did not comply, Amazon retaliated or threatened to retaliate by disabling purchases for one or several of the publisher’s e-books on its platform, by excluding the publisher’s e-books from all promotional activity, by removing the pre-order buttons for the publisher’s e-books, or by prominently displaying banners for other publishers’ e-books.55 Eventually, the Big Five complied with all of Amazon’s requests, and ceased entering into promotions proposed by Amazon’s retail competitors.56 These notification provisions are anticompetitive because they eliminated any incentive for the Big Five to offer lower prices or better terms to any of Amazon’s existing or potential competitors.57 32. Upon the conclusion of the European Commission’s investigation, Amazon agreed not to enforce its MFNs and similar provisions in Europe for the next five years. That entailed: no longer requiring publishers to provide Amazon with equal or better terms than they provided to its competitors; and no longer requiring publishers to notify Amazon about its 53 Id. at 36. 55 Id. at n.55. 56 Id. at 37. competitors’ alternative or new business models, release dates, selections of e-books, features of their e-books, promotions, agency prices, agency commissions or wholesale prices.58 One Commissioner remarked that the agreement would “open the way for publishers and [booksellers] to develop innovative services for e-books, increasing choice and competition to the benefit of European consumers.”59 33. Amazon’s and the Big Five’s continued use of MFNs in the United States remains anticompetitive, and contrary to the European Commission’s well-founded conclusions. Despite multiple investigations and censures, Amazon and the Big Five continue to engage in a conspiracy to fix the retail prices of e-books in violation of Section 1 of the Sherman Act. 34. Amazon’s agreements with its co-conspirators constitute an unreasonable restraint of trade that prevents competitive pricing, limits innovation, and imposes overcharges on Plaintiff and other consumers when they purchase the Big Five’s e-books from Amazon’s competitors. Plaintiff therefore seeks, in addition to compensatory damages, injunctive relief under the Clayton Act to prevent Amazon and the Big Five from enforcing these restraints. 35. Amazon maintains monopoly power in the domestic retail trade e-book market. Amazon has willfully acquired that monopoly power through anticompetitive conduct, fixing the retail prices of trade e-books at supracompetitive levels on both its own platform and those of its competitors. Its conduct is an abuse of monopoly power in violation of Section 2 of the Sherman II. JURISDICTION AND VENUE 36. This Court has subject matter jurisdiction over this action pursuant to 28 U.S.C. §§ 1331 & 1337(a) and Sections 4 and 16 of the Clayton Act, 15 U.S.C. §§ 15(a) & 26. This Court also has jurisdiction under 28 U.S.C. § 1332 because the amount in controversy for the Class exceeds $5,000,000 and members of the Class are citizens of different states than Defendants. 37. Venue is proper in this District pursuant to Sections 4, 12, & 16 of the Clayton Act, 15 U.S.C. § 15(a), and 28 U.S.C. § 1391(b), (c), and (d). Amazon resided, transacted business, were found, or had agents in this District, and a substantial portion of the affected interstate trade and commerce described in this Complaint was carried out in this District. III. PARTIES 38. Jordan Sacks is a resident of Arlington, Virginia. Mr. Sacks purchased a book published by co-conspirator Simon & Schuster, Inc. from Apple Books during the proposed class 39. Amazon.com, Inc. is a Delaware corporation with its principal place of business in Seattle, Washington. Amazon is active in online retail, e-commerce services, digital content, and web and infrastructure computing services. Its primary source of revenue is the sale of a wide range of products and services to consumers. The products Amazon offers include merchandise and content purchased for resale from vendors, and those offered by third-party sellers. Amazon also manufactures and sells electronic devices, including Kindle e-book readers, Fire tablets, Fire TVs, Echo, and Fire phones. It also sells services such as cloud computing services, fulfillment services (i.e., storing, packing, shipping, and providing customer support for products sold by others), publishing (including self-publishing services), digital content subscriptions, and advertising. 40. Amazon sells e-books and offers e-book reading subscription services to its retail customers throughout the United States from the Amazon platforms. Amazon also operates Amazon Publishing, a division that publishes books and ostensibly competes with the co- conspirator publishers. Co-Conspirators 41. Co-conspirator Hachette Book Group, Inc. is a Delaware corporation with its principal place of business in New York, New York. It is a subsidiary of Lagardère Group, a French conglomerate. Its imprints include, among others: Center Street; FaithWords; Grand Central Publishing (formerly Warner Books); Little, Brown and Company; Orbit; Perseus Books; and Worthy. 42. Co-conspirator HarperCollins Publishers L.L.C. is a Delaware corporation with its principal place of business in New York, New York. It is a subsidiary of News Corporation. Its imprints include, among others: Avon; Caedmon; Ecco; Harlequin Books; Walden Pond Press; and William Morrow. 43. Co-conspirator Macmillan Publishing Group, LLC is a New York corporation with its principal place of business in New York, New York. It is a subsidiary of Holtzbrinck Publishing Group, a German conglomerate. Macmillan operates eight divisions in the United States: Celadon Books; Farrar, Straus and Giroux; Flatiron Books; Henry Holt and Company; Macmillan Audio; Macmillan Children’s Publishing Group; St. Martin’s Press and Tor/Forge. 44. Co-conspirator Penguin Random House LLC is a Delaware corporation with its principal place of business in New York, New York. It is a subsidiary of Bertelsmann SE, a German conglomerate. Its imprints include: Alfred A. Knopf; DK; Doubleday; Penguin; Putnam; Random House; Viking Books; and Vintage Books. 45. Co-conspirator Simon & Schuster, Inc. is a New York corporation with its principal place of business in New York, New York. It is a subsidiary of ViacomCBS Inc. Its imprints include: Beyond Words Publishing; Folger Editions; Gallery Books; MTV Books; Pocket Books; and Scribner. On November 25, 2020, ViacomCBS Inc. announced plans to sell Simon & Schuster to Bertelsmann SE, Penguin’s parent company. The proposed transaction “would create a publishing behemoth accounting for about a third of all books sold in the U.S.”60 IV. STATEMENT OF FACTS A. The Big Five Dominate the Market for the Publication of Trade Books. 46. The Big Five generally publish the most popular authors and books in both fiction and non-fiction, including the vast majority of the New York Times bestsellers.61 Their dominance is in large part attributable to a long history of mergers and acquisitions that has resulted in their acquiring vast numbers of subsidiaries and divisions, more commonly known in the industry as “imprints.” The last decade in particular has seen a wave of major acquisitions.62 47. HarperCollins was established in 1817 as J. and J. Harper, and eventually became Harper & Row.63 Hachette’s American division began as Little, Brown and Company, 60 Benjamin Mullin and Jeffrey A. Trachtenberg, Penguin Random House Parent to Buy Simon & Schuster From ViacomCBS, Wall Street Journal (Nov. 25, 2020). 61 United States v. Apple, Inc., 791 F.3d 290, 298 (2d Cir. 2015). 62 Alexandra Alter and Edmund Lee, Penguin Random House to Buy Simon & Schuster, New York Times (Nov. 25, 2020). 63 Peter Lee, Reconceptualizing the Role of Intellectual Property Rights in Shaping Industry Structure, 72 Vand. L. Rev. 1197, 1259 (2019). established in 1837.64 In the 1920s, Penguin, a leading British publisher, acquired several formerly independent publishers, including Viking and Putnam.65 Simon & Schuster was established in 1924, and it has been variously owned by Marshall Field, Gulf + Western, Viacom, and CBS Corporation. By 1950, publishing was substantially “concentrated in a relatively few houses.”66 48. Consolidation accelerated in the 1980s. Between November 1985 and November 1986 alone, there were 57 major publishing acquisitions.67 News Corp. acquired Harper & Row in 1987, which formed HarperCollins after it acquired William Collins & Sons in 1990.68 Hachette expanded rapidly beyond its French roots into English-language books in the 2000s.69 By 2006, the six largest U.S. trade book publishers accounted for 90 percent of total sales.70 In 2013, Penguin merged with Random House, and now controls approximately 25 percent of the English-language publishing market.71 49. Smaller trade publishers are increasingly unable to compete with the Big Five. Houghton Mifflin Harcourt recently announced that it was exploring a sale of its trade publishing division, possibly to Macmillan or Hachette.72 65 Id. at 1259-60. 66 Id. at 1260. 71 Id. at 1262. 72 See supra, Alter & Lee. B. Amazon Dominates the Market for the Retail Sale of Trade Books. 50. Amazon sells more books than any other retail outlet in history.73 Prior to Amazon’s emergence, there were approximately 4,000 independent bookstores in the United States.74 That number has since been halved, and Amazon’s market power has grown accordingly.75 Borders Group, Inc., which operated nearly 700 brick-and-mortar outlets at its peak, ceased operations in 2011.76 Barnes & Noble, currently the second largest retail bookseller, has long been in decline, closing 150 brick-and-mortar outlets over the past decade.77 Amazon now controls 76% of the e-book market.78 51. Unlike brick-and-mortar stores, Amazon relies on massive data to assess its customers’ existing interests. According to the market research firm Codex Group, readers browsing in a physical bookstore consider new books at about three times the rate they do while shopping on Amazon.79 Even though it dominates the book market, Amazon accounts for only 73 Porter Anderson, US Publishers, Authors, Booksellers Call Out Amazon’s ‘Concentrated Power’ in the Market, Publishing Perspectives (Aug.17, 2020), https://publishingperspectives .com/2020/08/us-publishers-authors-booksellers-call-out-amazons-concentrated-power-in- thebook-market/. 74 George Packer, Cheap Words, New Yorker (Feb.17 & 24, 2014), https://www.newyorker.com/ magazine/2014/02/17/cheap-words. 75 Amy Watson, Number of Independent Bookstores in the U.S. 2009-2019, Statista (Oct. 29, 2019), https://www.statista.com/statistics/282808/number-of-independent-bookstores-in-the-us/. 76 Associated Press, Borders Seeks to Liquidate All Stores, Toledo Blade (July 18, 2011). 77 Larry Light, The Barnes & Noble Buyout: A Godsend for Book Readers and Investors, Forbes (Jun. 24, 2019), https://www.forbes.com/sites/lawrencelight/2019/06/24/the-barnes-noble- buyout-a-godsend-for-book-readers-and-investors/?sh=70936407ef8f. 78 See supra note 2, Trachtenberg and Mattioli. 79 Stacy Mitchell and Olivia LaVecchia, Report: Amazon’s Monopoly, ILRS (Nov 29. 2016), https://ilsr.org/amazons-monopoly/ at 27. seven percent of new book discovery. The corresponding figure for independent bookstores is C. The Development of E-books Disrupted the Trade Book Industry. 52. In 2007, Amazon’s Kindle became the first e-reader to gain widespread commercial acceptance, and Amazon became the market leader in the sale of e-books and e-book readers, selling nearly 90% by 2009.81 Amazon gained market share by discounting new releases and bestsellers, and other e-book retailers frequently matched its prices.82 At that point, the Big Five distributed both print books and e-books through a standard wholesale pricing model, under which they only suggested retail prices. They typically discounted their wholesale prices for e- books by 20% from those for equivalent print books, due to the reduced costs associated with e- books.83 With those discounts, Amazon’s standard $9.99 retail price roughly matched the wholesale price of many of its e-books.84 53. The Big Five feared that Amazon’s $9.99 price point would undermine their profits, by both reducing unit sales of profitable hard-cover books, and conditioning customers to expect lower prices for hard-cover books.85 They also feared Amazon’s unprecedented power in the industry, and that Amazon might bypass them entirely by dealing directly with authors and literary agents.86 81 Apple, 952 F. Supp. 2d at 649. 54. In 2009, each of the Big Five separately objected directly to Amazon about its retail pricing, all to no avail.87 Undeterred, they collectively turned to Apple to address the issue. Apple complied because it recognized that selling e-books was potentially even more lucrative than selling digital music, a market that Apple already dominated.88 Apple believed that its iPad, which was in its final planning stages, would revolutionize the e-reader market by virtue of technological features vastly superior to those of any existing e-reader.89 55. Over the course of a few weeks during late 2009 and early 2010, Apple and the Big Five agreed that the Big Five would have to adopt the agency model in order to raise retail prices. That model would enable the publishers to set retail prices and sell the books, while Apple would receive a 30% commission for facilitating the sales.90 When certain Big Five publishers hesitated to go forward with the plan, Apple put an MFN clause in the proposed written agreements that would ensure that the Big Five priced their e-books on Apple at or below the lowest retail price otherwise available in the marketplace. Apple thus enabled the Big Five to set the retail prices of their books, while at the same time guaranteeing that it would never have to compete on price.91 56. The Big Five then forced Amazon to accept the agency model by threatening to withhold their e-books by seven months after releasing the corresponding print books.92 After 87 Id. at 650. 88 Id. at 654-55. 89 Id. at 655. 90 Id.at 658-62. 92 Id. at 679-80. unsuccessfully attempting to retaliate, Amazon complied, but filed a complaint with the FTC.93 Amazon entered into agency agreements with each of the Big Five publishers by mid-2010. Each agreement included a “model parity” clause that gave Amazon the option to re-adopt the wholesale model if the publisher agreed to such a model with any other e-book retailer.94 The Big Five subsequently required Google and Barnes & Noble to enter into agency model agreements for e-books. 57. E-book prices immediately increased across the market.95Apple and the Big Five profited in the short term. Apple gained 22% of the retail e-books market in the first two months of operating its sales platform.96 The Big Five lost revenue as to e-books under the new model, but offset those losses by raising the prices of their print books.97 58. However, in late 2011, consumers filed a price-fixing class action in this District, and the EU Commission opened its own investigation. In 2012, the DOJ and several attorneys general filed enforcement actions. Rather than proceeding to trial in the federal actions, the Big Five entered into consent decrees with the DOJ, which required them to terminate their agreements with Apple and other e-book retailers that restricted the retailers’ ability to discount e-books.98 Apple proceeded to trial in this District. The court found that Apple and the Big Five had carried out a per se illegal horizontal price-fixing agreement, with the purpose and effect of 93 Id. at 680-81. 94 Id. at 681. 95 Id. at 683. 96 Marco Tabini, Apple grabs 22 percent of e-book market with iBooks Macworld (Jun. 7, 2010), https://www.macworld.com/article/1151813/ibooks.html. 97 Apple Inc., 952 F. Supp. 2d at 683. 98 See, e.g., Final Judgment Penguin, at 8-9. eliminating price competition in the e-book market.99 The court entered a $450 million judgment against Apple. 59. The consent decrees required that, for a period of two years, the Big Five would permit retailers to discount e-book prices and to offer promotions to encourage consumers to purchase e-books. For a period of five years, they would not enter into agreements with e-book retailers that contained MFN clauses governing prices.100 They agreed to similar provisions to resolve the European proceeding. 60. As a result, competitive pricing prevailed between 2013 and 2015. But prices rose as soon as the publishers renewed their agency agreements with Amazon. D. As a Trade Book Publisher, Amazon Benefits from Inflated E-book Prices. 61. In part due to the friction between itself and the Big Five, Amazon established Amazon Publishing, which it now touts as “a leading publisher of commercial and literary fiction, nonfiction, and children’s books.”101 62. Amazon claims that at least 36 of its authors have sold at least a million books.102 Best-selling author Dean Koontz has a five-book deal with Amazon Publishing.103 One of 99 Apple Inc., 952 F. Supp. 2d at 694. 100 Final Judgment Penguin, at 11, 18. 101 Amazon Publishing, https://amazonpublishing.amazon/about-us.html. 103 Porter Anderson, Dean Koontz’s Jump to Amazon Publishing: Will Other Authors Follow?, Publishing Perspectives (July 22, 2019), https://publishingperspectives.com/2019/07/bestseller- dean-koontz-jumps-to-amazon-publishing-five-book-deal-plus-stories/. Amazon’s imprints, Amazon Crossing, is the largest publisher of translated fiction in the United States.104 Amazon currently operates 16 imprints and has nine offices around the world.105 63. Amazon thus benefits from the Big Five’s high prices, which enable Amazon to charge higher prices for its own e-books. E. Amazon Uses Anticompetitive Restraints to Immunize Itself from the Disadvantages of the Big Five’s Inflated E-book Prices. 64. By virtue of its dominance of the retail market for e-books, Amazon’s maintains substantial bargaining power with the Big Five. It could have maintained its ability to discount their e-books, but instead agreed to let them set supracompetitive retail prices in exchange for high commissions and a guarantee that Amazon could not be undersold by its competitors. 65. According to the House Judiciary Committee, Amazon has at all times used MFNs or their equivalents in its agreements with trade publishers.106 The EU Commission determined that even when the Big Five were nominally prohibited from having MFNs in their contracts, they evaded that restriction in dealing with Amazon by using notification provisions that had the same effect.107 66. No matter the means, Amazon’s objective has always been to prevent “publishers from partnering with any of Amazon’s competitors” and to reinforce “Amazon’s ‘stranglehold’ and ‘control’ over book distribution.”108 Amazon has acquired and maintained its monopoly 104 Ed Nawotka, Translations Pay off For Amazon, (Nov. 8, 2019) Publisher’s Weekly, https://www.publishersweekly.com/pw/by-topic/industry-news/publisher-news/article/81707- translations-pay-off-for-amazon.html. 105 Amazon Publishing. 106 House Report at 295-96. 107 5.4.2017 EU Commission Decision at 11. 108 House Report at 295-96. power in large part through these restraints.109 Its competitors lack any incentive to offer promotional advantages or alternative business models to gain market share because Amazon requires that the Big Five grant it whatever opportunities they offer to Amazon’s competitors.110 The result is reduced innovation and supracompetitive retail prices.111 F. Amazon is the Subject of Government Investigations for Possible Antitrust Violations. 67. The EU Commission investigated Amazon’s contracts with e-book publishers between 2015 and 2017. The Commission cited numerous issues relating to Amazon’s MFNs and notification clauses, finding that Amazon used these clauses to restrain its competitors’ market shares and discourage potential competitors from entering the market. 68. The House Judiciary Committee began an investigation in 2019 that entailed seven hearings on digital markets, addressed to issues including data privacy, innovation, free speech, and competition. Pursuant to that investigation, the Committee requested documents and information regarding Amazon’s market share and competitors in numerous markets.112 69. The Committee issued a report in October 2020. It concluded that Amazon “serves as a gatekeeper over a key channel of distribution,” the domestic online retail market,113 and that by controlling access to that market, it abuses its tremendous power “by charging exorbitant fees, imposing oppressive contract terms, and extracting valuable data from the people 110 5.4.2017 EU Commission Decision at 20-38, 43. 112 Letter from U.S. House of Representatives Committee on the Judiciary to Jeff Bezos, Amazon CEO (Sept. 13, 2019), https://judiciary.house.gov/sites/democrats.judiciary.house.gov/files/documents/amazon%20rfi% 20-%20signed.pdf. 113 House Report at 6, 15. and businesses that rely on” it.114 It also “uses its gatekeeper position to maintain its market power and “to further entrench and expand” its dominance.115 The Committee compared Amazon’s conduct to “the kinds of monopolies we last saw in the era of oil barons and railroad tycoons.”116 70. Amazon also faces an investigation by the Federal Trade Commission and antitrust scrutiny by state attorneys general offices in California, Washington, and New York,117 in addition to the recently-disclosed Connecticut investigation addressed strictly to e-books. V. EFFECTS ON INTERSTATE TRADE AND COMMERCE 71. Amazon’s and its co-conspirators’ business activities that are the subject of this Complaint were within the flow of and substantially affect ted interstate trade and commerce. 72. During the Class Period, Amazon’s and its co-conspirators’ conduct occurred in, affected, and foreseeably restrained interstate commerce of the United States. VI. RELEVANT MARKET 73. The antitrust injuries alleged herein, including harm to consumers, have occurred in the United States retail market for trade e-books. Amazon and its co-conspirators’ agreed- upon price restraints unreasonably restrain these markets. Plaintiff seeks relief individually and on behalf of other retail purchasers, who purchase trade e-books from one or more of the Big Five co-conspirators through electronic platforms other than Amazon’s platform. 114 House Report at 6. 117 House Report at 253; Press Release, Fed. Trade Comm’n, FTC to Examine Past Acquisitions by Large Technology Companies (Feb. 11, 2020), https://www.ftc.gov/news- events/press- releases/2020/02/ftc-examine-past-acquisitions-large-technology-companies. 74. Amazon’s restraints on competition directly impact the U.S. retail market for trade e-books, as alleged herein. 75. Trade books comprise a product market distinct from non-trade books, such as reference and academic books.118 They also comprise a product market distinct from self- published books. Self-published authors incur all costs and are solely responsible for content and marketing, whereas trade publishers receive the rights to sell authors’ books in exchange for editing, publishing, marketing, and distributing those books.119 Trade publishers are highly selective. They do not read 95% of the manuscripts they receive and publish only about 1% of the manuscripts they do review.120 The selection, editing, and promotional process is expensive, and trade books reflect publishers’ investment in that process. 76. Within the market for trade books, there is also a distinct product market for the retail sale of trade e-books that is separate from the retail sale of trade print books and trade audio books.121 77. Products’ functional interchangeability typically depends on their physical characteristics.122 E-books are digital products. Their physical characteristics differ from those of print books. They are also different from audio books, which may be physical or digital, but are 118 Apple, 952 F. Supp. 2d at 648 n.4. 119 Leigh Shine, Calculating the Odds of Getting A Traditional Publisher, Medium (Dec. 22, 2016), https://medium.com/publishizer/calculating-the-odds-of-getting-a-traditional-publisher- 798b1c7b94b0. 120 Odds Of Being Published - Fiction Writer’s Mentor, http://www.fiction-writers- mentor.com/odds-of-being-published. 121 Apple Inc., 952 F. Supp. 2d at 694 n.60 (defining the relevant market as trade e-books in the United States); 5.4.2017 EU Commission Decision at 14. 122 2 Federal Antitrust Law § 10.2 (2020). made for listening rather than reading. These distinctive characteristics place print books and audiobooks outside of the markets for e-books.123 78. The EU Commission determined that consumers would be unlikely to switch from e-books to print books in the event of a 5-10% increase in the retail price of e-books, because e-books would still generally be priced significantly lower than print books.124 Consumer preferences also play an important role in distinguishing the two formats. The EU Commission’s investigation of the e-books market showed that consumers will purchase e-books rather than print books for reasons including the following: (i) e-books are easier to carry than print books, particularly when travelling, (ii) e-books have functionalities unavailable in print books, such as varying the type and size of fonts; (iii) e-books can support interactive features such as video or music add-ons, dictionaries, and links to additional information regarding the text or the author, and (iv) e-books can be purchased, downloaded and read immediately at any time.125 The EU Commission also noted that a significant number of titles are only, or more readily, available in the e-book format.126 79. To find significant supply-side substitutability, print book retailers and e-book retailers would have to be able to enter each other’s markets quickly and easily. The EU Commission found that was not possible. The distribution of print books entails substantial investments in warehousing and logistics, whereas e-book distribution requires establishment and maintenance of an online distribution platform.127 A standard print bookstore cannot switch 123 5.4.2017 EU Commission Decision at 14. from selling print books to e-books without acquiring significant tangible and intangible assets, incurring additional investments and making significant strategic decisions. The same holds true for an e-book retailer switching to print sales.128 80. The EU Commission found that audio books are distinct from both print books and e-books, notably in terms of (i) pricing at the wholesale and retail levels and (ii) their typical end consumer and mode of consumption.129 81. The relevant geographic market is the United States. VII. ANTITRUST IMPACT 82. Amazon’s and its co-conspirators’ conduct described herein has substantially impaired competition in the retail e-book market. 83. Amazon’s and its co-conspirators’ conduct described herein lacks any procompetitive justification. Moreover, the harm to competition and the resulting antitrust injury suffered by Plaintiff and Class members more than offsets any purported procompetitive justifications Amazon may offer. VIII. ANTITRUST INJURY 84. Amazon increases the prices of e-books offered by its competitors, restrains consumer choice, and otherwise causes antitrust injury to retail book purchasers in the form of overcharges. Plaintiff and Class members have sustained, and continue to sustain, significant losses from overcharges directly attributable to Amazon’s anticompetitive activity. Plaintiff will calculate the full amount of such overcharge damages after discovery and upon proof at trial. Unless Amazon’s anticompetitive conduct is enjoined, Plaintiff and Class members will continue to incur overcharges in their direct purchases of the Big Five’s e-books from Amazon’s competitors. 85. Plaintiff and Class members are direct purchasers who purchase the Big Five’s e- books through retail platforms that compete with Amazon, at prices inflated by Amazon and its co-conspirators’ agreements detailed herein. 86. Because of the agency model, Plaintiff and Class members overpay whether they buy the Big Five’s e-books directly from the Big Five on their own websites, or through retail e- book platforms that compete with Amazon. As required by the MFNs and similar clauses described herein, the Big Five sell at retail prices that are equal to or higher than the prices for which they sell their e-books on Amazon. It is in the Big Five co-conspirators’ independent economic self-interests to expand their market shares of retail sales and diversify their distribution. It would serve their independent interests to allow Amazon’s competitors to develop alternative business models that benefit both consumers and the Big Five. Offering Amazon’s competitors special edition or enhanced e-books would attract new customers, increase sales, reduce the Big Five’s dependency on Amazon, and limit Amazon’s market power. But Amazon and the Big Five do not consider those options, so as to preserve the supracompetitive prices of the Big Five’s e-books. Plaintiff and Class members who purchase directly from the Big Five through Amazon’s competitors are harmed because they pay prices fixed by Amazon and the Big Five, without the benefit of discounts, promotions, and potentially lower-cost alternative business models that would exist in a competitive market. 87. Because Amazon continues to enforce its anticompetitive MFNs and similar restrictive provisions, Plaintiff and Class members are will continue to incur overcharges for the Big Five’s e-books. Both the actual harm and the threat of future harm are cognizable antitrust injuries directly attributable to Amazon’s violations of antitrust laws as alleged herein. IX. CLASS ACTION ALLEGATIONS 88. Plaintiff brings this action on behalf of himself and, under Rules 23(a) and (b) of the Federal Rules of Civil Procedure, on behalf of: All persons who, on or after January 18, 2017, purchased in the United States one or more e-books sold by the Big Five Publishers through any online retail platform in the United States other than Amazon. 89. Excluded from the Class are Amazon; its officers, directors, management, employees, subsidiaries, affiliates, and coconspirators. Also excluded are the judge presiding over this action; his/her law clerks and spouse; any persons within three degrees of relationship to those living in his/her household; and the spouses of all such persons. 90. Members of the Class are so numerous and geographically dispersed that joinder is impracticable. 91. Plaintiff’s claims are typical of the claims of the members of the Class. Plaintiff and members of the Class were damaged by the same wrongful conduct of Defendants. 92. Plaintiff will fairly and adequately protect and represent the interests of members of the Class. Plaintiff’s interests are coincident with, and not antagonistic to, those of members of the Class. 93. Plaintiff is represented by counsel with experience in the prosecution and leadership of class action antitrust and other complex litigation, including class actions involving conspiracy and monopolization claims. 94. Questions of law and fact common to the members of the Class predominate over questions that may affect only individual Class members, thereby making damages with respect to members of the Class as a whole appropriate. Questions of law and fact common to members of the Class include, but are not limited to: a. Whether Amazon and its co-conspirators unlawfully conspired to unreasonably restrain trade in violation of federal antitrust laws; b. Whether Amazon has unlawfully monopolized the domestic retail e-book market, including by way of the conduct described herein; c. Whether competition in the domestic retail e-book market has been restrained and harmed by Amazon’s monopolization of the market; d. injury suffered by Plaintiff and members of the Class; e. damages suffered by Plaintiff and members of the Class; f. whether Amazon has acted or refused to act on grounds generally applicable to members of the Class, thereby making appropriate final injunctive relief or corresponding declaratory relief with respect to members of the Class as a whole; and g. the nature and scope of injunctive relief necessary to restore a competitive market. 95. Class action treatment is a superior method for the fair and efficient adjudication of the controversy. Such treatment will permit a large number of similarly situated persons to prosecute their common claims in a single forum simultaneously, efficiently, and without the unnecessary duplication of evidence, effort, or expense that numerous individual actions would require. 96. The benefits of proceeding through the class mechanism, including providing injured persons or entities a method for obtaining redress on claims that could not practicably be pursued individually, substantially outweigh potential difficulties in management of this class action. 97. Plaintiff knows of no special difficulty to be encountered in the maintenance of this action that would preclude its maintenance as a class action. 98. Plaintiff has defined members of the Class based on currently available information and hereby reserves the right to amend the definition of the Class. 99. By way of its conduct described in this complaint, Defendant has acted on grounds that apply generally to the proposed Class. Accordingly, final injunctive relief is appropriate respecting the Class as a whole. X. CLAIMS FOR RELIEF FIRST CLAIM FOR RELIEF (Violation of the Sherman Act § 1) 100. Plaintiff incorporates by reference and re-alleges the preceding allegations as though fully set forth herein. 101. Plaintiff brings this claim on his own behalf and on behalf of the proposed Class described above. Plaintiff seeks damages and injunctive relief. 102. Amazon, by and through its officers, directors, employees, or other representatives, entered into and engaged in unlawful agreements in restraint of trade and commerce in violation of Section 1 of the Sherman Act, 15 U.S.C. § 1. Specifically, Amazon and its co-conspirators agreed to restrict competition in the price or availability of trade e-books, by agreeing to various anticompetitive MFNs and anticompetitive provisions that functioned the same as MFNs, thereby fixing and raising the prices of trade e-books. 103. Amazon and its co-conspirators’ combinations and conspiracy injured Plaintiff and the members of the Class by raising the prices of trade e-books and depriving them of free and fair competition in the retail market for trade e-books. SECOND CLAIM FOR RELIEF (Violation of the Sherman Act § 2) 104. Plaintiff incorporates by reference and re-alleges the preceding allegations as though fully set forth herein. 105. Plaintiff brings this claim on his own behalf and on behalf of the proposed Class described above. Plaintiff seeks damages and injunctive relief. 106. The relevant product market is the retail market for trade e-books. 107. The relevant geographic market for the retail sale of trade e-books is the United 108. Amazon has had and continues to have at least 75% market share in the retail market for trade e-books. 109. Amazon has had and continues to have monopoly power in the retail market for trade e-books. 110. Amazon has demonstrated its ability to control prices and exclude competition by raising prices without a corresponding increase in demand and to supracompetitive levels. 111. Through unlawful, interconnected, and mutually reinforcing anticompetitive and exclusionary acts and agreements, Amazon has substantially foreclosed competition in the retail market for trade e-books in the United States in violation of Section 2 of the Sherman Act, 15 U.S.C. § 2. 112. Amazon entered into a combination or conspiracy with its co-conspirators to maintain its monopoly power in the retail market for trade e-books. Amazon created and maintained this conspiracy through a series of agreements with each of the co-conspirators. In these agreements, Amazon and its co-conspirators agreed, among other things, that Amazon would act as its co-conspirator’s agent in the retail sale of trade e-books to Plaintiff and members of the Class. 113. These agreements foreclosed competition in a substantial portion of the retail market for trade e-books and unlawfully maintained Amazon’s monopoly, resulting in the payment of supracompetitive prices for trade e-books by Plaintiff and members of the Class. 114. Amazon’s monopoly is not due to growth or development because of a superior product, business acumen, or historic accident. 115. Amazon’s monopolization conspiracy has injured and will continue to injure competition in this market. 116. Amazon has acted with the specific intent of monopolizing the retail market for trade e-books in the United States. 117. Amazon’s exclusionary and anticompetitive acts substantially affect interstate commerce and injure competition nationwide. 118. The conspiracy raised the retail prices for trade e-books above the competitive level and otherwise injured competition without any offsetting procompetitive benefit to consumers. 119. Plaintiff and members of the Class have been injured in their business or property by reason of Amazon’s violation of Section 2 of the Sherman Act within the meaning of Section 4 of the Clayton Antitrust Act, 15 U.S.C. § 15. 120. Plaintiff and members of the Class are threatened with future injury to their business and property by reason of Amazon’s continuing violation of Section 2 of the Sherman Act within the meaning of Section 16 of the Clayton Antitrust Act, 15 U.S.C. § 26. 121. Plaintiff and the Class are entitled to an injunction that terminates the ongoing violations alleged in this Complaint. PRAYER FOR RELIEF WHEREFORE, Plaintiff, individually and on behalf the proposed Class of similarly situated persons, respectfully requests the following: a. That the Court certify this lawsuit as a class action under Rules 23(a) and (b) of the Federal Rules of Civil Procedure, that Plaintiff be designated as class representative, and that Plaintiff’s counsel be appointed as Class counsel for the Class; b. The conduct alleged herein be declared, adjudged, and/or decreed to be unlawful under Sections 1 and 2 of the Sherman Act, 15 U.S.C. §§ 1, 2. c. Plaintiff and the Class recover their overcharge damages, trebled, and the costs of the suit, including reasonable attorneys’ fees as provided by law; and d. For such other and further relief as the Court may deem just and proper. JURY DEMAND Pursuant to Federal Rule of Civil Procedure 38, Plaintiff, individually and on behalf of the proposed Class, demands a trial by jury on all issues so triable. Dated: January 18, 2021 Respectfully submitted, /s/ Linda P. Nussbaum . Linda P. Nussbaum Bart D. Cohen Louis Kessler Marc Foto NUSSBAUM LAW GROUP, P.C. 1211 Avenue of the Americas, 40th Floor New York, NY 10036 (917) 438-9102 [email protected] [email protected] [email protected] [email protected] Michael E. Criden Kevin B. Love Lindsey C. Grossman CRIDEN & LOVE, P.A. 7301 S.W. 57th Court, Suite 515 South Miami, FL 33143 (305) 357-9000 [email protected] [email protected] [email protected] Counsel for Plaintiff and the Proposed Class
antitrust
PQoOFocBD5gMZwczeDY9
12-273 Erie IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF PENNSYLVANIA RON KOLESAR, individually and on behalf of all others similarly situated, Plaintiff, v. CNB BANK, d/b/a ERIE BANK Defendant. Case No. Complaint – Class Action Jury Demanded CLASS ACTION COMPLAINT – JURY DEMANDED Comes now Ron Kolesar, (“Plaintiff”), on behalf of himself and all others similarly situated and alleges as follows: INTRODUCTION 1. Plaintiff is a blind individual. As Plaintiff goes about his daily business, he regularly has occasion to make use of the banking services that are available through Automated Teller Machines (“ATMs”), so long as those ATMs are accessible to the blind. As discussed at length below, federal law includes very specific provisions calculated to guarantee that ATMs are accessible to blind and visually-impaired individuals.1 2. If a given ATM does not include the accessibility features that are mandated by federal law, a blind consumer like Plaintiff cannot use the ATM independently and is thus faced with the prospect of having to share private banking information with other individuals to complete a banking transaction at the ATM. The mandatory ATM accessibility requirements at 1 Plaintiff invokes the term “accessibility” as a defined term of art. That is, “accessibility” is specifically defined in the applicable statutes and regulations discussed at length in the text below and Plaintiff is using the term in the context of those definitions, and not in the abstract. issue in this lawsuit are calculated to permit blind and visually impaired individuals to use ATMs independently, without having to divulge private banking information to a third party. 3. Notwithstanding that federal law mandates very specific ATM accessibility requirements for the blind, a March 7, 2012 Wall Street Journal article noted the widely publicized fact that at least 50% of the nation’s ATMs remain inaccessible to blind individuals in violation of these laws. In that same article, a spokesperson for the National Federation of the Blind (“NFB”) was quoted as saying: “It is absolutely unacceptable that at this late date there are hundreds of thousands of ATMs that are still not accessible to blind people.” 4. As is the case nationally, a significant percentage of the ATMs throughout Pennsylvania continue to violate accessibility requirements mandated by federal law. Many inaccessible ATMs are located within the geographic zone that Plaintiff typically travels as part of his everyday and weekly activities. This shortage of accessible ATMs severely limits the ability of Plaintiff and other blind and visually impaired individuals to benefit from the banking services made available to the American consumer public through ATMs. 5. The NFB and other blind advocacy groups have been fighting to achieve ATM accessibility since at least as early as 1999, at which time the NFB began to work with the manufacturers of ATMs and the banking industry to encourage the addition of voice guidance and universal tactile keypads, inter alia, to ATM machines. 6. While some financial institutions have worked pro-actively to achieve compliance with federal ATM accessibility requirements that impact the blind community, the NFB and other blind advocacy organizations have pursued civil litigation against financial institutions which remain in violation of accessibility requirements long after those accessibility requirements were first introduced.2 7. As noted above, to the extent that a given ATM does not comply with the accessibility requirements mandated by federal law, it is nearly impossible for Plaintiff and others similarly situated to independently use that ATM.3 8. After March 15, 2012, Plaintiff visited an ATM owned and operated by Defendant CNB Bank, d/b/a Erie Bank (“Defendant”) located at 2615 Asbury Road, Erie, Pennsylvania, 16506 (the “Subject ATM”). The Subject ATM is inaccessible to the blind in violation of applicable law, as is described in detail in the text below. 9. Plaintiff will continue to regularly visit the ATM in the future as part of his effort to locate accessible ATMs that he personally can use within the geographic zone that he typically travels as part of his everyday and weekly activities, and on behalf of the blind community, generally. 10. Plaintiff alleges violations of Title III of the Americans with Disabilities Act, 42 U.S.C. § 12101 et seq., (the “ADA”) and its implementing regulations. 11. On behalf of a class of similarly situated individuals, Plaintiff seeks a declaration that Defendant’s ATMs violate federal law as described and an injunction requiring Defendant to update or replace its ATMs so that they are fully accessible to, and independently usable by, 2 The history of the specific accessibility requirements applicable to ATMs is discussed in detail in the text below. 3 To understand how difficult it would be for a blind person to use an ATM that does not include the accessibility features at issue in this lawsuit, a sighted individual need only close his or her eyes, approach the ATM and attempt to perform a banking transaction—any transaction. It is impossible to perform the transaction without vision because the input modalities for the transaction rely upon visual cues, which are of course meaningless to somebody who is blind. That is why an ATM is not accessible to a blind individual unless it offers voice guidance and all of the additional accessibility requirements that are mandated by the laws at issue. blind individuals. Plaintiff also requests that once Defendant is fully in compliance with the requirements of the ADA, the Court retain jurisdiction for a period of time to be determined to ensure that Defendant has adopted and is following an institutional policy that will, in fact, cause Defendant to remain in compliance with the law. JURISDICTION AND VENUE 12. This Court has federal question jurisdiction over the ADA claims asserted herein pursuant to 28 U.S.C. §1331 and 42 U.S.C. § 12188. 13. Plaintiff’s claims asserted herein arose in this judicial district and Defendant does substantial business in this judicial district. 14. Venue in this judicial district is proper under 28 U.S.C. §1391(b)(1) and (2) in that this is the judicial district in which a substantial part of the acts and omissions giving rise to the claims occurred and this is the judicial district in which Defendant resides. PARTIES 15. Plaintiff, Ron Kolesar, is and, at all times relevant hereto, was a resident of the Commonwealth of Pennsylvania. Plaintiff is and, at all times relevant hereto, has been legally blind and is therefore a member of a protected class under the ADA, 42 U.S.C. § 12102(2); the regulations implementing the ADA set forth at 28 CFR §§ 36.101 et seq. 16. Defendant, CNB Bank, d/b/a Erie Bank is a bank organized under the laws of the Commonwealth of Pennsylvania and is headquartered at One South Second Street, Clearfield, Pennsylvania, 16830. Defendant is a public accommodation pursuant to 42 U.S.C. 12181(7)(F) which offers banking services through its ATMs. TITLE III OF THE ADA 17. On July 26, 1990, President George H.W. Bush signed into law the ADA, a comprehensive civil rights law prohibiting discrimination on the basis of disability. 18. The ADA broadly protects the rights of individuals with disabilities with respect to employment, access to State and local government services, places of public accommodation, transportation, and other important areas of American life. 19. Title III of the ADA prohibits discrimination in the activities of places of public accommodation and requires places of public accommodation to comply with ADA standards and to be readily accessible to, and independently usable by, individuals with disabilities. 42 U.S.C. § 12181-89. 20. On July 26, 1991, the Department of Justice (“DOJ”) issued rules implementing Title III of the ADA, which are codified at 28 CFR Part 36.4 21. Appendix A of the 1991 Title III regulations (republished as Appendix D to 28 CFR part 36) contains the ADA standards for Accessible Design (1991 Standards), which were based upon the Americans with Disabilities Act Accessibility Guidelines (1991 ADAAG) published by the Access Board on the same date.5 4 The DOJ is the administrative agency charged by Congress with implementing the requirements of the ADA. 5 The Access Board was established by section 502 of the Rehabilitation Act of 1973. 29 U.S.C.§792. The Board consists of 13 public members appointed by the President, the majority of whom must be individuals with disabilities, and the heads of the 12 Federal departments and agencies specified by statute, including the heads of the Department of Justice and the Department of Transportation. Originally, the Access Board was established to develop and maintain accessibility guidelines for facilities designed, constructed, altered, or leased with Federal dollars under the Architectural Barriers Act of 1968. 42 U.S.C. § 4151 et seq. The passage of the ADA expanded the Access Board’s responsibilities. The ADA requires the Access Board to “issue minimum guidelines . . . to ensure that buildings, facilities, rail passenger cars, and vehicles are accessible, in terms of architecture and design, transportation, and communication, to individuals with disabilities.” 42 U.S.C. 12204. 22. In 1994, the Access Board began the process of updating the 1991 ADAAG by establishing a committee composed of members of the design and construction industries, the building code community, and State and local government entities, as well as individuals with disabilities. 23. In 1999, based largely on the report and recommendations of the advisory committee, the Access Board issued a notice of proposed rulemaking to update and revise its ADA and ABA Accessibility Guidelines. 24. The Access Board issued final publication of revisions to the 1991 ADAAG on July 23, 2004 (“2004 ADAAG”). 25. On September 30, 2004, the DOJ issued an advance notice of proposed rulemaking to begin the process of adopting the 2004 ADAAG. 26. On June 17, 2008, the DOJ published a notice of proposed rulemaking covering Title III of the ADA. 27. The long-contemplated revisions to the 1991 ADAAG culminated with the DOJ’s issuance of The 2010 Standards for Accessible Design (“2010 Standards”). The DOJ published the Final Rule detailing the 2010 Standards on September 15, 2010. The 2010 Standards consist of the 2004 ADAAG and the requirements contained in subpart D of 28 CFR part 36.6 The ADA requires the DOJ to issue regulations that include enforceable accessibility standards applicable to facilities subject to Title III that are consistent with the “minimum guidelines” issued by the Access Board, 42 U.S.C. § 12134(c), 12186(c), but vests with the Attorney General sole responsibility for the promulgation of those standards that fall within the DOJ’s jurisdiction and enforcement of the regulations. The ADA also requires the DOJ to develop regulations with respect to existing facilities subject to Title III. 6 Though the Effective Date of the 2010 Standards was March 15, 2011, the communication elements of Chapter 7 of the Standards—which frame Plaintiff’s allegations in this case—did not become effective until March 15, 2012, at which time the 2010 Standards became enforceable through civil actions by private plaintiffs. THE ADA HAS LONG REQUIRED THAT FINANCIAL INSTITUTIONS THAT OWN, OPERATE, CONTROL AND/OR LEASE ATMS PROVIDE ATMS THAT ARE FULLY ACCESSIBLE AND INDEPENDENTLY USABLE BY BLIND PEOPLE 28. Since the enactment of the ADA in 1991, banks and financial institutions which provide banking services through ATMs have been required to ensure that all banking services available at the ATM are fully accessible to, and independently usable by, individuals who are blind. The 1991 DOJ Standards required that “instructions and all information for use shall be made accessible to and independently usable by persons with vision impairments.” 28 CFR part 36, App. A. section 4.34.4. 29. Initially, the ADA and its implementing regulations did not provide technical details defining the steps required to make an ATM fully accessible to and independently usable by blind individuals. 30. However, after a lengthy rulemaking process wherein the Access Board entertained extensive input from all stakeholders, the 2004 ADAAGs adopted very specific guidelines calculated to ensure that ATM banking services were, in fact, fully accessible to, and independently usable by, individuals who are blind. 31. Section 220.1 of the 2004 ADAAGs stated that “where automatic teller machines . . . are provided, at least one of each type provided at each location shall comply with Section 32. In turn, Section 707 of the 2004 ADAAGs delineated very precise accessibility guidelines for ATMs, including guidelines calculated to ensure that ATMs are fully accessible to, and independently usable by, visually impaired individuals. These guidelines included, inter alia, the following elements: ATMs shall be speech enabled (i.e. talking ATMs)—Section 707.5; input controls shall be tactilely discernible—Section 707.6; function keys shall have specific tactile symbols—Section 707.6.3.2; Braille instructions shall be provided for initiating the speech mode. 33. As noted, the 2010 Standards adopt the 2004 ADAAGs. The communication elements of the 2010 Standards are set forth at Section 7-- including, in relevant part, the elements which are expressly calculated to make ATMs fully accessible to, and independently usable by, visually impaired individuals. The Section 7 communication elements became fully effective on March 15, 2012.7 34. Defendant owns, operates, controls and/or leases a place of public accommodation. 35. Defendant’s ATMs are not fully accessible to, and independently usable by, blind individuals. Some of Defendant’s ATMs do not include voice guidance and suffer from myriad additional violations of Section 7 of the 2010 Standards. 36. Defendant does not have an institutional policy that is reasonably calculated to ensure that its ATMs be fully accessible to, and independently usable by, visually impaired individuals, as those terms are informed by Section 7 of the 2010 Standards. VIOLATIONS AT ISSUE 37. After March 15, 2012, Plaintiff visited Defendant’s ATM located at 2615 Asbury Road, Erie, Pennsylvania, 16506. 38. At the time of this visit, the Subject ATM violated Chapter 7 of the 2010 Standards as follows: there was no functional voice guidance feature (Section 707.5); there were 7 The DOJ has consistently taken the position that the communication-related elements of ATMs are auxiliary aids and services, rather than structural elements. See 28 CFR part 36, app. B at 728 (2009). Thus, the 2010 Standards do not provide a safe-harbor provision for implementation of these requirements unless compliance would cause an “undue hardship” upon a public accommodation. no Braille instructions for initiating speech mode (Section 707.8); the function keys did not have the proper tactile symbols (Section 707.6.3.2); and there were no features calculated to provide blind and visually-impaired users with the same degree of privacy of input and output as is provided for sighted individuals (707.4). 39. An investigation performed on behalf of Plaintiff revealed that many of Defendant’s ATMs are in violation of Chapter 707 of the 2010 Standards as of the date of filing this Complaint. Specifically, some of Defendant’s ATMs do not have functional voice guidance features (Section 707.5 and 707.5.2); there are no Braille instructions for initiating speech mode (Section 707.8); the function keys do not have the proper tactile symbols (Section 707.6.3.2); and there are no features calculated to provide blind and visually-impaired users with the same degree of privacy of input and output as is provided for sighted individuals (707.4). 40. Though Defendant has centralized policies regarding the management and operation of its ATMs, Defendant does not have a plan or policy that is reasonably calculated to cause its ATMs to be in timely compliance with Chapter 7 of the 2010 Standards, as is demonstrated by the fact that its network remains out of compliance. 41. Plaintiff is routinely in the immediate vicinity of the Subject ATM. 42. Plaintiff uses ATMs that meet the accessibility requirements of the 2010 Standards, but these ATMs are often not conveniently located. 43. To date, Plaintiff has not had the practical ability to use the Subject ATM, because it is in violation of the 2010 Standards (and prior to the effective date of the 2010 Standards, the Subject ATM was not otherwise readily accessible to or independently usable by blind individuals). 44. A significant percentage of the ATMs that are located within the geographic zone that Plaintiff typically travels as part of his everyday and weekly activities do not comply with the 2010 Standards and are therefore inaccessible to blind individuals like Plaintiff. 45. When Plaintiff visited Defendant’s ATM, he had in his possession an ATM card, and headphones that are compatible with the 2010 Standards, and intended to avail himself of the banking services offered through Defendant’s ATM. 46. Plaintiff will continue to attempt to use the Subject ATM because he wants to identify convenient accessible ATM options within the geographic zone that he typically travels as part of his everyday and weekly activities, and he wants to increase ATM accessibility for the blind community, generally. 47. In contrast to an architectural barrier at a public accommodation, wherein a remediation of the barrier to cause compliance with the ADA provides a permanent or long-term solution, the addition of, or repair to, a speech enabling function (and other related accessibility requirements) provided at the ATM of a public accommodation requires periodic monitoring to confirm, not only that the public accommodation is in compliance in the first instance, but also that the public accommodation remains in compliance. 48. Without injunctive relief, Plaintiff will continue to be unable to independently use Defendant’s ATM in violation of his rights under the ADA. CLASS ACTION ALLEGATIONS 49. Plaintiff brings this action pursuant to Rules 23(a) and 23(b)(2) of the Federal Rules of Civil Procedure on behalf of himself and all legally blind individuals who have attempted to access, or will attempt to access, Defendant’s ATMs. 50. The class described above is so numerous that joinder of all individual members in one action would be impracticable. The disposition of the individual claims of the respective class members through this class action will benefit both the parties and this Court. 51. Typicality: Plaintiff’s claims are typical of the claims of the members of the class. The claims of the Plaintiff and members of the class are based on the same legal theories and arise from the same unlawful conduct. 52. Common Questions of Fact and Law: There is a well-defined community of interest and common questions of fact and law affecting members of the class in that they all have been and/or are being denied their civil rights to full and equal access to, and use and enjoyment of, Defendant’s facilities and/or services due to Defendant’s failure to make its ATMs fully accessible and independently usable as above described. 53. The questions of fact and law common to the class include but are not limited to the following: a. Whether Defendant is a “public accommodation” under the ADA; b. Whether Defendant’s conduct in failing to make its ATMs fully accessible and independently usable as above described violated the ADA, 42 U.S.C. § 12101 et seq.; and c. Whether Plaintiff and members of the class are entitled to declaratory and injunctive relief, and also costs and/or attorneys’ fees for Defendant’s acts and conduct. 54. Adequacy of Representation: Plaintiff is an adequate representative of the class because his interests do not conflict with the interests of the members of the class. Plaintiff will fairly, adequately, and vigorously represent and protect the interests of the members of the class and has no interests antagonistic to the members of the class. Plaintiff has retained counsel who are competent and experienced in the prosecution of class action litigation. 55. Class certification is appropriate pursuant to Fed. R. Civ. P. 23(b)(2) because Defendant has acted or refused to act on grounds generally applicable to the Class, making appropriate both declaratory and injunctive relief with respect to Plaintiff and the Class as a whole. SUBSTANTIVE VIOLATION 56. The allegations contained in the previous paragraphs are incorporated by reference. 57. Defendant has discriminated against Plaintiff and the Class in that it has failed to make its ATM banking services fully accessible to, and independently usable by, individuals who are blind in violation of Section 707 of the 2010 Standards, as described above. 58. Complying with the ADA and Section 707 of the 2010 Standards would neither fundamentally alter the nature of Defendant’s banking services nor result in an undue burden to Defendant. 59. Defendant’s conduct is ongoing, and, given that Defendant has not complied with the ADA’s requirements that public accommodations make ATM services fully accessible to, and independently usable by, blind individuals—as specifically defined in Section 707 of the 2010 Standards, Plaintiff invokes his statutory right to declaratory and injunctive relief, as well as costs and attorneys’ fees. 60. Without the requested injunctive relief, specifically including the request that the Court retain jurisdiction of this matter for a period to be determined after the Defendant certifies that it is fully in compliance with the mandatory requirements of the ADA that are discussed above, Defendant’s non-compliance with the ADA’s requirements that its ATMs be fully accessible to, and independently usable, by blind people is likely to recur. PRAYER FOR RELIEF WHEREFORE, Plaintiff, on behalf of himself and the members of the class, prays for: a. A Declaratory Judgment that at the commencement of this action Defendant was in violation of the specific requirements of Title III of the ADA described above (specifically including Section 707 of the 2010 Standards); b. A permanent injunction which directs Defendant to take all steps necessary to bring its ATMs into full compliance with the requirements set forth in the ADA, and its implementing regulations, and which further directs that the Court shall retain jurisdiction for a period to be determined after Defendant certifies that all of its ATMs are fully in compliance with the relevant requirements of the ADA to ensure that Defendant has adopted and is following an institutional policy that will in fact cause Defendant to remain in compliance with the law; c. An Order certifying the class proposed by Plaintiff, and naming Plaintiff as class representative and appointing his counsel as class counsel; d. Payment of costs of suit; e. Payment of reasonable attorneys’ fees; and, f. The provision of whatever other relief the Court deems just, equitable and appropriate. Dated: November 2, 2012 Respectfully Submitted, /s/ Carlos R. Diaz _______ R. Bruce Carlson (PA 56657) [email protected] Stephanie K. Goldin (PA 202865) [email protected] Carlos R. Diaz (PA 205177) [email protected] CARLSON LYNCH LTD PNC Park 115 Federal Street, Suite 210 Pittsburgh, PA 15212 www.carlsonlynch.com (p) 412.322.9243 (f) 412.231.0246
civil rights, immigration, family
N1JSBIkBRpLueGJZuto8
UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK MATTHEW MCCORD, for himself and all others similarly situated, Plaintiff, __ Civ. ____________ CLASS ACTION COMPLAINT Jury Trial Demanded – against – TD BANK, N.A., and DOES 1-100, inclusive, Defendant. Plaintiff Matthew McCord, individually and on behalf of all others similarly situated, alleges as follows: Introduction 1. Plaintiff brings this class action against Defendant TD Bank, N.A. (“TD Bank” or “Defendant”) for violating the Equal Credit Opportunity Act (the “ECOA”), 15 U.S.C. § 1691 et seq. The ECOA entitles credit applicants against whom adverse action is taken to a statement of reasons for such action from the creditor. 15 U.S.C. § 1691(d). To satisfy this mandate, a creditor must provide a written notice including the specific reasons for the adverse action or indicating that an applicant has the right to a statement of reasons. 15 U.S.C. § 1691(d)(2) and (3). 2. The adverse action notice must also include the creditor’s name and address. See 12 C.F.R. § 1002.9(a)(2). 3. The adverse action notice must also include a statement of the provisions of section 701(a) of the ECOA. 12 C.F.R. § 1002.9(a)(2). 4. The adverse action notice must also include the name and address of the Federal agency that administers compliance with respect to the creditor. 12 C.F.R. § 1002.9(a)(2). 5. Defendant failed to provide Plaintiff and class members with the requisite notice after terminating their credit card accounts. Instead, Defendant sent each Plaintiff and class member a letter in the form of Exhibit A hereto that gave no closure reason at all, made no mention of their right to a statement of specific reasons, failed to include TD Bank’s address, omitted a statement of the provisions of section 701(a) of the ECOA, and failed to include the name and address of the Federal agency that administers compliance with respect to TD Bank. 6. Plaintiff and the class seek statutory punitive damages of up to $500,000, a halt to Defendant’s unlawful practices, and attorneys’ fees and costs. 7. The allegations herein that relate to Plaintiff’s personal actions are made based on Plaintiff’s personal knowledge. The balance are made on information and belief based on the investigation of counsel. Parties 8. Plaintiff Matthew McCord is, and at all relevant times was an individual residing in Orange County, New York. 9. Defendant TD Bank is a national bank chartered in Delaware. Defendant provides banking services to consumers throughout New York and the United States. 10. Plaintiff is unaware of the true identities of those Defendants sued herein as DOES 1 through 100, inclusive, and therefore sues such Defendants by fictitious names. Plaintiff is informed and believes and thereon alleges that each of the fictitiously named Defendants is responsible in some manner for the injuries alleged by Plaintiff. Plaintiff will seek leave of Court to amend this Complaint to show the true names and capacities of the fictitiously named Defendants if and when they have been ascertained. Jurisdiction and Venue 11. This Court has subject matter jurisdiction over this action under 28 U.S.C. § 1331 because the Complaint alleges a federal claim against Defendant for violation of the ECOA. 12. This Court has personal jurisdiction over Defendant because Defendant provided banking services to Plaintiff in New York. 13. Venue lies here pursuant to 28 U.S.C. § 1391(b)(2) because a substantial part of the events or omissions giving rise to Plaintiff’s claim occurred in this district. General Allegations 14. Originally enacted in 1974 to prohibit discrimination in credit transactions, the ECOA was amended in 1976 to require creditors to provide applicants with written notice when adverse action was taken against them regarding their credit. In addition to discouraging discriminatory practices, the notice requirement is intended to provide consumers with a “valuable educational benefit” and to allow for the correction of errors “where the creditor may have acted on misinformation or inadequate information.” Tyson v. Sterling Rental, Inc., 836 F.3d 571, 576 (6th Cir. 2016) (quoting S. Rep. No. 94–589, at 4 (1976)). 15. The ECOA authorizes the Consumer Financial Protection Bureau (“CFPB”) to issue regulations “to carry out the [ECOA’s] purposes.” 15 U.S.C. § 1691b(a). Under this authority, the CFPB issued regulations that are collectively known as Regulation B. 12 C.F.R. § 1002.1(a). 16. The adverse action notice requirement is set forth at 15 U.S.C. § 1691(d), which provides in relevant part: (2) Each applicant [for credit] against whom adverse action is taken shall be entitled to a statement of reasons for such action from the creditor. A creditor satisfies this obligation by— (A) providing statements of reasons in writing as a matter of course to applicants against whom adverse action is taken; or (B) giving written notification of adverse action which discloses (i) the applicant’s right to a statement of reasons within thirty days after receipt by the creditor of a request made within sixty days after such notification, and (ii) the identity of the person or office from which such statement may be obtained. Such statement may be given orally if the written notification advises the applicant of his right to have the statement of reasons confirmed in writing on written request. (3) A statement of reasons meets the requirements of this section only if it contains the specific reasons for the adverse action taken. 17. Regulation B states: “a creditor shall notify an applicant of action taken within: … (iii) 30 days after taking adverse action on an existing account….” 12 C.F.R. § 1002.9(a)(1). 18. The notice must include “a statement of specific reasons for the action taken” or “a disclosure of the applicant's right to a statement of specific reasons within 30 days, if the statement is requested within 60 days of the creditor's notification.” 12 C.F.R. § 1002.9(a)(2). 19. If a creditor opts to provide the statement of specific reasons in the closure notice, the statement of reasons “must be specific and indicate the principal reason(s) for adverse action.” 12 C.F.R. § 1002.9(b)(2). 20. The notice must also include “the name and address of the creditor; a statement of the provisions of section 701(a) of the Act; and the name and address of the Federal agency that administers compliance with respect to the creditor….” 12 C.F.R. § 1002.9(a)(2). 21. Regulation B defines “applicant” as “any person who requests or who has received an extension of credit from a creditor….” 12 C.F.R. § 1002.2(e). Because Plaintiff had a credit card account with Defendant, Plaintiff is an “applicant.” 22. Regulation B defines “creditor” as “a person who, in the ordinary course of business, regularly participates in a credit decision, including setting the terms of the credit.” 12 C.F.R. § 1002.2(l). Because Defendant regularly participates in credit decisions, including setting the terms of credit, in the ordinary course of business, Defendant is a “creditor.” 23. Regulation B defines “adverse action” as: (i) A refusal to grant credit in substantially the amount or on substantially the terms requested in an application unless the creditor makes a counteroffer (to grant credit in a different amount or on other terms) and the applicant uses or expressly accepts the credit offered; (ii) A termination of an account or an unfavorable change in the terms of an account that does not affect all or substantially all of a class of the creditor's accounts; or (iii) A refusal to increase the amount of credit available to an applicant who has made an application for an increase. 12 C.F.R. § 1002.2(c)(1). Regulation B also excludes several actions from the definition of “adverse action.” 12 C.F.R. § 1002.2(c)(2). Defendant terminated Plaintiff’s credit card account, and Defendant’s conduct is not excluded from the definition of “adverse action” under 12 C.F.R. § 1002.2(c)(2). Defendant thus took an “adverse action” against Plaintiff. 24. Defendant failed to provide Plaintiff with the notification required by 15 U.S.C. § 1691(d) and 12 C.F.R. § 1002.9. 25. On or around November 20, 2014, Defendant sent a letter to Plaintiff stating that it had closed his TD Bank Credit Card account (the “Termination Notice”). A copy of the Termination Notice is attached hereto as Exhibit A. 26. The Termination Notice did not include either: (a) a “statement of specific reasons for the action taken,” or (b) a disclosure of Plaintiff’s “right to a statement of specific reasons within 30 days, if the statement is requested within 60 days of the creditor's notification.” 27. The Termination Notice did not include the address of the creditor, as required by 12 C.F.R. § 1002.9(a)(2). 28. The Termination Notice did not include a statement of the provisions of section 701(a) of the Equal Credit Opportunity Act, as required by 12 C.F.R. § 1002.9(a)(2). 29. The Termination Notice did not include the name and address of the Federal agency that administers compliance with respect to the creditor, as required by 12 C.F.R. § 1002.9(a)(2). 30. No other correspondence was sent to Plaintiff by the Defendant regarding the closure of the credit card. Class Action Allegations 31. Defendant violated the ECOA in the same way against other persons similarly situated to Plaintiff. Plaintiff therefore brings this action on behalf of the following class pursuant to Fed. R. Civ. P. 23(b)(2) and (3): All natural persons to whom TD Bank sent or sends a letter, in the period beginning 5 years before the filing of this action and ending on the day of class certification, to a person with a United States address, that: (a) states the addressee’s TD Bank Credit Card account has been closed or will be closed (or words to that effect), (b) does not state the reason(s) for the closure, and (c) does not disclose the right to a statement of specific reasons for the closure. 32. The following individuals are excluded from the class: 33. officers and directors of Defendant and its parents, subsidiaries, affiliates, and any entity in which Defendant has a controlling interest; and 34. all judges assigned to hear any aspect of this litigation, as well as their immediate family members. 35. Class certification is appropriate because this action satisfies the applicable numerosity, commonality, typicality, adequacy, predominance, and superiority requirements. 36. Numerosity: The potential members of the class are so numerous that joinder of all the members of the class is impracticable. Plaintiff is informed and believes that there are at least hundreds of class members. 37. Commonality: There are questions of law and fact common to the class that predominate over any individualized questions, including but not limited to: a. Whether class members are “applicants” under the ECOA; b. Whether Defendant is a “creditor” under the ECOA; c. Whether Defendant’s terminations of Plaintiff’s and class members’ credit card accounts constitute “adverse actions” under the ECOA; d. Whether Defendant provided Plaintiff and class members with a “statement of specific reasons for the action taken” or “a disclosure of the applicant's right to a statement of specific reasons within 30 days”; e. Whether Defendant provided Plaintiff and class members with an adverse action notification containing the “address of the creditor”; f. Whether Defendant provided Plaintiff and class members with an adverse action notification containing “a statement of the provisions of section 701(a) of the [ECOA]”; g. Whether Defendant provided Plaintiff and class members with an adverse action notification containing “the name and address of the Federal agency that administers compliance with respect to the creditor”; h. Whether Plaintiff and the class are entitled to an award of punitive damages under the ECOA; and i. Whether Plaintiff and the class are entitled to injunctive relief halting Defendant’s unlawful practices. 38. Typicality: Plaintiff’s claims are typical of the claims of the class in that Plaintiff and the other class members each: (a) received an extension of credit from Defendant, (b) had an adverse action taken against them by Defendant, and (c) received a letter from Defendant that: (i) states that the recipient’s TD Bank Credit Card account has been closed or will be closed (or words to that effect), and (ii) does not state the reason(s) for the closure or the recipient’s right to a statement of specific reasons for the closure. 39. Defendant’s conduct is common to all class members and represents a common thread of conduct resulting in injury to all members of the class. Plaintiff has suffered the harm alleged and has no interests antagonistic to any other class member. 40. Adequacy: Plaintiff is a member of the class and will fairly and adequately represent and protect the interests of the class. Plaintiff’s interests do not conflict with the interests of other class members. Furthermore, counsel for Plaintiff and the class are competent and experienced in class action litigation and consumer protection litigation. Plaintiff’s counsel will fairly and adequately protect and represent the interests of the class. 41. Superiority: A class action is superior to other available means for the fair and efficient adjudication of this controversy. The claims of individual class members are too small to warrant individual action. Individual joinder of all class members is impracticable, and questions of law and fact common to the class predominate over any questions affecting only individual members of the class. Class treatment will allow those similarly situated persons to litigate their claims in the manner that is most efficient and economical for the parties and the judicial system. 42. Federal Rule of Civil Procedure 23(b)(2): In addition to a Rule 23(b)(3) class, a Rule 23(b)(2) class should be certified because Defendant has acted or refused to act on grounds that apply generally to the class, so that final injunctive relief or corresponding declaratory relief is appropriate respecting the class as a whole. First Claim for Violation of the ECOA’s Notice Requirement (15 U.S.C. § 1691(d)) 43. Plaintiff incorporates the foregoing paragraphs as though repeated here. 44. Plaintiff and class members are “applicants” under 12 C.F.R. § 1002.2(e) because they received an extension of credit from Defendant in the form of credit card accounts. 45. Defendant is a “creditor” under 12 C.F.R. § 1002.2(e) because it regularly participates in credit decisions, including setting the terms of credit, in the ordinary course of business. 46. Plaintiff and class members each had an “adverse action” taken against them by Defendant under 12 C.F.R. § 1002.2(c) in that Defendant terminated Plaintiff’s and each class member’s credit account. 47. Defendant failed to provide Plaintiff and class members with a “statement of specific reasons for the action taken” or “a disclosure of the applicant's right to a statement of specific reasons” within 30 days of terminating their credit card account. 48. Defendant failed to provide Plaintiff and class members with an adverse action notification containing the “address of the creditor.” 49. Defendant failed to provide Plaintiff and class members with an adverse action notification containing a statement of the provisions of section 701(a) of the ECOA. 50. Defendant failed to provide Plaintiff and class members with an adverse action notification containing the name and address of the Federal agency that administers compliance with respect to the creditor. 51. Defendant’s conduct violates the ECOA’s notice requirement set forth at 15 U.S.C. § 1691(d) and in the implementing regulations. Prayer for Relief WHEREFORE, Plaintiff, individually and on behalf of the class, prays for judgment as follows: 1. For punitive damages of up to $500,000 pursuant to 15 U.S.C. § 1691e(b) in an amount to be proven at trial; 2. For injunctive relief pursuant to 15 U.S.C. § 1691e(c) including an order halting Defendant’s unlawful practices; 3. For attorneys’ fees and costs of suit pursuant to applicable law including, without limitation, 5 U.S.C. § 1691e(d); and 4. For such other and further relief as the Court deems just and proper. DEMAND FOR JURY TRIAL Pursuant to Rule 38 of the Federal Rules of Civil Procedure, Plaintiff hereby demands a trial by jury of all issues, claims, and causes of action so triable. Dated: August 22, 2019 White Plains, New York YANKWITT LLP DARR LAW LLC GALLO LLC By: _________________________ Russell M. Yankwitt ([email protected]) Michael H. Reed ([email protected]) YANKWITT LLP 140 Grand Street, Suite 501 White Plains, New York 10601 Tel.: (914) 686-1500 Alexander Darr (pro hac vice motion to be filed) [email protected] DARR LAW LLC 1391 W. 5th Ave., Ste. 313 Columbus, OH 43212 Tel.: (312) 857-3277 Ray E. Gallo (pro hac vice motion to be filed) [email protected] GALLO LLC 1604 Solano Ave., Suite B Berkeley, CA 94707 Tel.: (415) 257-8800
discrimination
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Case No. CLASS ACTION COMPLAINT JURY TRIAL DEMANDED POMERANTZ LLP Gustavo F. Bruckner 600 Third Avenue New York, New York 10016 Telephone: (212) 661-1100 Facsimile: (917) 463-1044 [email protected] Attorney for Plaintiff - additional counsel on signature page - UNITED STATES DISTRICT COURT DISTRICT OF NEW JERSEY KIMBERLY BELTRAN, Individually and on Behalf of All Others Similarly Situated, Plaintiff, v. SOS LIMITED, YANDAI WANG, and ERIC H. YAN, Defendants. Plaintiff Kimberly Beltran (“Plaintiff”), individually and on behalf of all others similarly situated, by Plaintiff’s undersigned attorneys, for Plaintiff’s complaint against Defendants, alleges the following based upon personal knowledge as to Plaintiff and Plaintiff’s own acts, and information and belief as to all other matters, based upon, inter alia, the investigation conducted by and through Plaintiff’s attorneys, which included, among other things, a review of the Defendants’ public documents, conference calls and announcements made by Defendants, United States (“U.S.”) Securities and Exchange Commission (“SEC”) filings, wire and press releases published by and regarding SOS Limited (“SOS” or the “Company”), analysts’ reports and advisories about the Company, and information readily obtainable on the Internet. Plaintiff believes that substantial additional evidentiary support will exist for the allegations set forth herein after a reasonable opportunity for discovery. NATURE OF THE ACTION 1. This is a federal securities class action on behalf of a class consisting of all persons and entities other than Defendants that purchased or otherwise acquired SOS American depository shares (“ADSs”) between July 22, 2020 and February 25, 2021, both dates inclusive (the “Class Period”), seeking to recover damages caused by Defendants’ violations of the federal securities laws and to pursue remedies under Sections 10(b) and 20(a) of the Securities Exchange Act of 1934 (the “Exchange Act”) and Rule 10b-5 promulgated thereunder by the SEC, against the Company and certain of its top officials. 2. SOS is a technology company that purportedly provides marketing data, technology, and solutions for emergency rescue services. When the Company went public in April 2017, it was known as “China Rapid Finance Limited” and claimed to focus on a peer-to-peer, micro-lending business. The Company later changed its name to “SOS Limited” in July 2020 and sold its peer-to-peer, micro- lending business in August 2020, rebranding itself into an emergency services business. In January 2021, the Company again shifted its business focus, this time to cryptocurrency mining. 3. Critical to SOS’s purportedly successful transition into a cryptocurrency mining business were the Company’s claims to have entered into an agreement with HY International Group New York Inc. (“HY”), which calls itself the “world’s largest mining machine matchmaker,” to acquire 15,645 mining rigs— i.e., personal computing machines built specifically for cryptocurrency mining—for $20 million, and the Company’s plans to purchase FXK Technology Corporation (“FXK”), a purported Canadian cryptocurrency technology firm. 4. In addition to rapidly changing its business focus, SOS has also rapidly changed the location of its headquarters. According to the Company’s SEC filings, the address of the Company’s principal executive offices has changed no less than five times since the Company went public in April 2017. 5. Throughout the Class Period, Defendants made materially false and misleading statements regarding the Company’s business, operations, and compliance policies. Specifically, Defendants made false and/or misleading statements and/or failed to disclose that: (i) SOS had misrepresented the true nature, location, and/or existence of at least one of the principal executive offices listed in its SEC filings; (ii) HY and FXK were either undisclosed related parties and/or entities fabricated by the Company; (iii) the Company had misrepresented the type and/or existence of the mining rigs that it claimed to have purchased; and (iv) as a result, the Company’s public statements were materially false and misleading at all relevant times. 6. On February 26, 2021, Hindenburg Research (“Hindenburg”) and Culper Research (“Culper”) released commentary on SOS, claiming that the Company was an intricate “pump and dump” scheme that used fake addresses and doctored photos of crypto mining rigs to create an illusion of success. The analysts noted, for example, that SOS’s SEC filings listed a hotel room as the Company’s headquarters. The analysts also questioned whether SOS had actually purchased mining rigs that it claimed to own, as the entity from which SOS purportedly bought the mining rigs appeared to be a fake shell company. The analysts further alleged that the photos SOS had published of their purported “mining rigs” were phony. Culper noted that photographs of SOS’s “miners” did not depict the A10 Pro machines that the Company claimed to own and instead appeared to show different devices altogether. Hindenburg, for its part, found that the original images from SOS’s website actually belonged to another company. 7. On this news, SOS’s American depositary share (“ADS”) price fell $1.27 per share, or 21.03%, to close at $4.77 per ADS on February 26, 2021. 8. After the end of the Class Period, between February 27 and March 3, 2021, Hindenburg subsequently provided additional information on SOS that further supported its earlier allegations, including pictures, highlighting, inter alia, how SOS had allegedly taken steps to hide the misconduct noted in the February 26, 2021 corrective disclosures. 9. As a result of Defendants’ wrongful acts and omissions, and the precipitous decline in the market value of the Company’s securities, Plaintiff and other Class members have suffered significant losses and damages. JURISDICTION AND VENUE 10. The claims asserted herein arise under and pursuant to Sections 10(b) and 20(a) of the Exchange Act (15 U.S.C. §§ 78j(b) and 78t(a)) and Rule 10b-5 promulgated thereunder by the SEC (17 C.F.R. § 240.10b-5). 11. This Court has jurisdiction over the subject matter of this action pursuant to 28 U.S.C. § 1331 and Section 27 of the Exchange Act. 12. Venue is proper in this Judicial District pursuant to Section 27 of the Exchange Act (15 U.S.C. § 78aa) and 28 U.S.C. § 1391(b), as the alleged misstatements entered and the subsequent damages took place in this Judicial District. Pursuant to SOS’s most recent annual report on Form 20-F, at the close of December 31, 2019, there were 104,054,977 of the Company’s Class A ordinary shares outstanding. SOS’s ADSs, each representing ten of the Company’s Class A ordinary shares, trade on the New York Stock Exchange (“NYSE”). Accordingly, there are presumably hundreds, if not thousands, of investors in SOS’s ADSs located within the U.S., some of whom undoubtedly reside in this Judicial District. 13. In connection with the acts alleged in this complaint, Defendants, directly or indirectly, used the means and instrumentalities of interstate commerce, including, but not limited to, the mails, interstate telephone communications, and the facilities of the national securities markets. PARTIES 14. Plaintiff, as set forth in the attached Certification, acquired SOS securities at artificially inflated prices during the Class Period and was damaged upon the revelation of the alleged corrective disclosures. 15. Defendant SOS is a Cayman Islands corporation with its current principal executive offices located at Building 6, East Seaview Park, 298 Haijing Road, Yinzhu Street, West Coast New District, Qingdao City, Shandong Province 266400, People’s Republic of China (“China”). The Company’s ADSs trade in an efficient market on the NYSE under the ticker symbol “SOS.” 16. Defendant Yandai Wang (“Wang”) has served as SOS’s Executive Chairman and Chief Executive Officer at all relevant times. 17. Defendant Dr. Eric H. Yan (“Yan”) was hired by SOS on January 6, 2021, and was appointed the Company’s Vice President of Operation on January 13, 2021. Currently, Yan serves as Vice President of SOS Information Technology Co., Ltd., the Company’s operating subsidiary through which the Company engages in its cryptocurrency-related business. Yan is primarily responsible for the Company’s cryptocurrency operations. 18. Defendants Wang and Yan are sometimes referred to herein as the “Individual Defendants.” 19. The Individual Defendants possessed the power and authority to control the contents of SOS’s SEC filings, press releases, and other market communications. The Individual Defendants were provided with copies of SOS’s SEC filings and press releases alleged herein to be misleading prior to or shortly after their issuance and had the ability and opportunity to prevent their issuance or to cause them to be corrected. Because of their positions with SOS, and their access to material information available to them but not to the public, the Individual Defendants knew that the adverse facts specified herein had not been disclosed to and were being concealed from the public, and that the positive representations being made were then materially false and misleading. The Individual Defendants are liable for the false statements and omissions pleaded herein. 20. SOS and the Individual Defendants are collectively referred to herein as “Defendants.” SUBSTANTIVE ALLEGATIONS Background 21. SOS is a technology company that purportedly provides marketing data, technology, and solutions for emergency rescue services. When the Company went public in April 2017, it was known as “China Rapid Finance Limited,” which claimed to focus on a peer-to-peer, micro-lending business. The Company later changed its name to “SOS Limited” in July 2020, and sold its peer-to-peer, micro- lending business in August 2020, rebranding itself into an emergency services business. In January 2021, the Company again shifted its business focus, this time to cryptocurrency mining. 22. Critical to SOS’s purportedly successful transition into a cryptocurrency mining business were the Company’s claims to have entered into an agreement with HY, which calls itself the “world’s largest mining machine matchmaker,” to acquire 15,645 mining rigs for $20 million, and the Company’s plans to purchase FXK, a purported Canadian cryptocurrency technology firm. 23. In addition to rapidly changing its business focus, SOS has also rapidly changed the location of its headquarters. According to the Company’s SEC filings, the address of the Company’s principal executive offices has changed no less than five times since the Company went public in April 2017. Specifically, the Company’s first listed address for its principal executive offices with the SEC was at 5th Floor, Building D, BenQ Plaza, 207 Songhong Road, Changning District, Shanghai 200335, China. Before the end of June 2019, the Company had changed the address of its principal executive offices yet again, to “2th” Floor, Building D, BenQ Plaza, 207 Songhong Road, Changning District, Shanghai 200335, China. By the end of April 2020, the Company’s principal executive offices were listed at Room 7-705, Zhongjidasha Plaza, 819-1 Yinxianglu Road, Nanxiang Township, Jiading District, Shanghai, 201802, China. By the end of July 2020, the Company’s principal executive offices were listed at Room 8888, Jiudingfeng Building, 888 Changbaishan Road, Qingdao Area, China (Shandong) Pilot Free Trade Zone, China. Finally, as recently as March 2021, the Company’s principal executive offices have changed yet again to Building 6, East Seaview Park, 298 Haijing Road, Yinzhu Street, West Coast New District, Qingdao City, Shandong Province 266400, China. Materially False and Misleading Statements Issued During the Class Period 24. The Class Period begins on July 22, 2020. On July 21, 2020, post- market, SOS filed a report of foreign private issuer on Form 6-K with the SEC, signed by Defendant Wang. This Form 6-K was the Company’s first filing with the SEC that listed the Company’s “[a]ddress of principal executive office” as Room 8888, Jiudingfeng Building, 888 Changbaishan Road, Qingdao Area, China (Shandong) Pilot Free Trade Zone, China. As Hindenburg would later find, this address was actually a hotel room in China. Not long after Hindenburg connected the address to a Chinese hotel room, the Company changed its principal executive office address to its currently listed address in a March 3, 2021 filing with the SEC— i.e., within three business days after Hindenburg published its findings. 25. On January 6, 2021, SOS issued a press release announcing that it had hired “Renowned Cryptocurrencies Security Expert” Defendant Yan. That press release touted that Defendant Yan is an “expert in the blockchain security for cryptocurrency and digital assets in China,” and, prior to SOS, “founded Shenzhen eSecureChain Technologies Inc which offered various lines of products and services” for cryptocurrency and crypto mining. According to that press release, Yan would “utilize his cryptocurrency mining, protection, insurance expertise and his industry resources to lead SOS’s efforts to set up a new business to apply blockchain-based security and insurance technologies in the safeguard of cryptocurrencies and digital assets, and strategically upgrade SOS’s existing portfolios of products and services.” 26. That same press release quoted Defendant Wang, who touted, among other things, that Defendant “Yan’s technologies have revolutionized the way to protect our digital assets and cryptocurrencies from being attacked and lost,” and that “SOS plans to launch the first digital assets insurance company and the first cryptocurrency bank in the world, backed up by [Defendant] Yan’s technologies,” calling the venture “urgent” and “highly necessary” for the Company’s cryptocurrency operations. 27. On January 13, 2021, SOS issued a press release announcing its “crypto mining plan,” including heavy investments “in the crypto mining business to take advantage of the growing investors’ realization of the values and potentials of the crypto assets.” According to that press release, Defendant Yan, now the Company’s Vice President of Operation, who was tasked with the Company’s “cryptocurrencies security and insurance operation,” would “also be responsible for the crypto mining business” and “lead a team to come up with a detailed plan of setting up a series of cloud crypto mining sites in the regions where energy costs are much lower and clean energy resources much more.” That press release also asserted that “SOS anticipates focusing on the mining of the key mainstream cryptocurrencies, such as BTC, etc.”; that, if successfully developed, the Company would “expand mining further to the full coverage of all of mainstream cryptocurrencies”; and that SOS would “provide a variety of cloud based crypto mining services, such as SOS self- mining, miner trusteeship, cryptocurrency-related DeFi [decentralized finance], security and insurance services for cryptocurrencies, etc.” 28. That same press release also quoted Defendant Wang, who represented that Defendants “expect that SOS’s planned cloud based crypto mining and crypto currency security and insurance operation spearheaded by [Defendant] Yan, will become one of key growth drive of SOS.” 29. On January 19, 2021, SOS issued a press release announcing that it had entered into a non-binding letter of intent (“LOI”) to acquire FXK, a purported “Canadian-based company, specializing in the blockchain technology consulting and operations and support for cryptocurrency exchanges and cloud crypto algorithmic power exchanges, to further extend SOS ecosystem of blockchain and cryptocurrencies, as well as to expand its operations to North America.” 30. That press release represented, among other things, that SOS and FXK were distinct entities engaged in the cryptocurrency market, the combination of which would enhance the Company’s overall cryptocurrency operations: FXK is a licensed crypto technology provider in Canada. Its current services and products include the design, construction, operations and support of exchange platforms of cryptocurrencies and cloud crypto algorithmic power, and blockchain-based solutions. SOS is an emerging blockchain-based and big data-driven marketing and service provider, with a nationwide membership base of approximately 20 million in China. Recently, SOS has outlined its strategy in blockchain and cryptocurrencies, which include a series of initiatives to expand its business into cryptocurrency mining as well as cryptocurrency security and insurance. The core infrastructure of SOS rescue, insurance marketing and service supply chain is built on big date [sic], blockchain-based technology, cloud computing, AI, satellite, and 5G network, etc. Pursuant to the [LOI], SOS is expected to acquire 100% of the outstanding shares of FXK for a combination of Class A ordinary shares and cash. The Company’s planned acquisition of FXK is aimed to further expand and upgrade its ecosystem of cryptocurrencies and digital assets as well as to expand its business to North America. As the transaction proceeds, the Company will publicly disclose required information either through press releases or SEC filings, as appropriate. 31. To further give investors the impression that SOS and FXK were unrelated entities engaged in arms-length negotiations, the same press release stated, in relevant part, that “[c]ompletion of the transaction is subject to due diligence investigations by the relevant parties, the negotiation and execution of a definitive share exchange agreement, satisfaction of the conditions negotiated therein including the approval of the Company’s Board of Directors . . . and the satisfaction of other customary closing conditions.” 32. Moreover, the same press release quoted the Individual Defendants, who similarly touted the potential acquisition of FXK. Specifically, Defendant Yan touted that “with its leading-edge technologies in cryptocurrency exchanges, and crypto algorithmic power exchanges, acquisition of FXK will further expand our ecosystem of cryptocurrencies and cloud crypto mining and security and insurance”; and Defendant Wang asserted that “FXK is a leader in cryptocurrency and crypto algorithmic power exchange technologies,” the acquisition of which would expand the Company’s operations “to North America as well as expedite the executions of our strategy in cryptocurrencies and cloud crypto mining and security and insurance.” 33. On January 21, 2021, SOS issued a press release announcing that it had entered into a purchase agreement with HY to supply the Company with mining rigs. Specifically, that press release represented that, under the agreement, SOS would “procure 14238 BTC mining rigs with BTC Hash Power of approximately 527P, as well as 1408 ETH mining rigs with Hash Power of approximately 1056G as part of SOS’ plan to execute its strategic plan of cloud cryptocurrency mining in pursuit of the rising cryptocurrency prices”; that the Company would “pay approximately US$20 million to purchase 14238 PCS built with parts including the Momentum T2T 37T Double Speed, 1408 Momentum A10 Pro 780M, from HY . . . a seller of cryptocurrency mining rigs”; that “the pool of harsh power [from these machines] is projected to create roughly 3.5 BTC and 63 ETH every day, making about $206,551USD per day, based on the current cryptocurrency prices”; and that “[t]he shipment is expected to be delivered over three time installments: (1) February 14, 2021, 5000 PCS; (2) March 14, 2021, 5000 PCS; and (3) April 15, 2021, 5646 34. On February 9, 2021, SOS issued a press release announcing that it had “received 5000 PCS of mining rigs ahead of schedule on Feb. 9, 2021, five days earlier than the delivery date set by the purchase agreement with the seller,” HY. That press release touted, in relevant part, that “[t]he first batch of delivery is composed of a pool of 5000 PCS of mining rigs, which can generate about BTC Hash Power 175P and ETH Hash Power 350G”; that “the annual ROI (return on investment) is projected to be significant based on the current crypto price momentum” if the machines operate as expected; and that HY “also confirmed that they have enough inventories of crypto mining rigs and that they can fulfill the next two batches of shipments as scheduled.” 35. The same press release also quoted Defendant Wang, who touted that Defendants “have secured supply of crypto mining equipment that is expected to generate sufficient crypto hash power to allow us to promptly capture the rising cryptocurrency price.” 36. On February 23, 2021, SOS issued a press release announcing “that the 5000 PCS of crypto mining rigs, which were the first batch of delivery received on February 9, 2021, have gone live today”; that “[t]his batch of 5000 PCS of mining rigs can generate about BTC Hash Power 175P”; and that, if operating as expected, “the annual ROI (return on investment) is projected to be significant based on the current crypto price momentum.” That press release also included a photo of the purportedly purchased mining rigs on a metal display rack. Attached to the rack was a piece of paper with the word “SOS” on it. As Culper would later point out, the machines displayed in the photo did not match the design, shape, or branding of the mining rigs that SOS stated it had purchased from HY, casting doubt on whether the machines were ever actually purchased. 37. Additionally, that press release quoted Defendant Wang, who represented that “[a]s institutional investors are also jumping on the bandwagon of cryptocurrencies like BTC, we expect the price momentum of crypto currencies like BTC and ETH will increase further and we will do our best to capture this opportunity by creating more cloud crypto mining pools in the near term.” 38. On February 24, 2021, SOS issued another press release announcing “the receipt of the second batch of 5000 PCS of crypto mining rigs.” That press release represented that “[o]n the same date the second batch of 5000 PCS of mining rigs are received, SOS team kicked off the configurations and installations which are expected to be completed very soon”; that “[o]nce this batch of mining rigs go live, we expect the pool of 5000 PCS will be able to generate about BTC Hash Power 175P and ETH Hash Power 350G”; and that, “[i]f the machine operates as expected, the long-term ROI (return on investment) is projected to be promising, despite of recent pullbacks of cryptocurrency prices.” 39. Additionally, that press release quoted Defendant Wang, who touted that, “although the cryptocurrency prices, such as BTC prices, might continue to fluctuate, we believe the big general trend for & cycle of cryptocurrencies are still upward,” and that, “[a]s institutional investors have been becoming one significant driving force behind cryptocurrencies,” including “BTC and ETH, which will be utilized as a hedge against ongoing quantitative easing by sovereign currencies, therefore, we remain committed to be very confident about our long-term strategic investment in crypto currencies operation.” 40. The statements referenced in ¶¶ 24-39 were materially false and misleading because Defendants made false and/or misleading statements, as well as failed to disclose material adverse facts about the Company’s business, operations, and compliance policies. Specifically, Defendants made false and/or misleading statements and/or failed to disclose that: (i) SOS had misrepresented the true nature, location, and/or existence of at least one of its principal executive offices listed in its SEC filings; (ii) HY and FXK were either undisclosed related parties and/or entities fabricated by the Company; (iii) the Company had misrepresented the type and/or existence of the mining rigs that it claimed to have purchased; and (iv) as a result, the Company’s public statements were materially false and misleading at all relevant times. The Truth Emerges 41. On February 26, 2021, Hindenburg and Culper released commentary on SOS, claiming that the Company was an intricate “pump and dump” scheme that used fake addresses and doctored photos of crypto mining rigs to create an illusion of success. Hindenburg, for its part, published over twenty posts on Twitter, including pictures, indicating that SOS’s headquarters, cryptocurrency expert, and relationships with HY and FXK were all a sham. For example, with respect to SOS’s headquarters, Hindenburg noted that it “visited the address listed in the company’s SEC filings”—namely, the address at Room 8888, Jiudingfeng Building, 888 Changbaishan Road, Qingdao Area, China (Shandong) Pilot Free Trade Zone, China—“and found it was a hotel,” at which “[a] woman who worked for the hotel told [Hindenburg] there were ‘no companies here.’” 42. Hindenburg also alleged that SOS’s press release announcing the Company’s hiring of “Renowned Cryptocurrencies Security Expert” Yan “appeared to include fabrications related to Yan’s background.” Specifically, Hindenburg noted that while SOS “claims Yan was the founder of Shenzhen eSecureChain Technologies,” Hindenburg had found that “the eSecureChain website uses the exact same ‘/sosbox’ theme that SOS’s website uses” and that “the eSecurechain website was set up just two days prior to []SOS announcing Yan joining the team.” 43. With respect to HY, Hindenburg found that the entity “was formed mid last year, and is registered to the same exact address as an []SOS subsidiary,” and that “HY claims to have a China office” that Hindenburg “visited and found the office doesn’t exist.” 44. With respect to FXK, Hindenburg alleged that the entity “looks to be an undisclosed related party shell,” citing how FXK’s “website uses photos that appear to have been stolen from a separate and legitimate Chinese crypto mining company called RHY” and “only has one news item, announcing the SOS deal”; that Hindenburg “could find no real office for FXK, no employees on LinkedIn, no glassdoor reviews, no customer reviews, no social media presence or news articles (other than press releases about the []SOS announcement)”; that FXK’s website, like eSecureChain, uses the same specific website theme SOS “uses . . . for its website labeled Sosbx in its website’s source code,” which “indicat[ed] both sites were set up by SOS,” in addition to “[]SOS’s fonts and headers match[ing] with FXK’s website”; that “[t]he FXK deal was announced on January 19th,” and yet “web crawler WayBackMachine shows no evidence that the site existed prior to February 17th, almost a month later,” and “[t]he most recent web capture prior to February 17th was a Chinese page saying that the domain was for sale, in May 2019”; and that “FXK included multiple pictures of their supposed mining center on their website,” but “[a] reverse image search of those pictures reveals the mining operation is not FXK’s, instead the pictures are lifted off a legitimate Chinese mining company called RHY,” and Hindenburg’s “investigator contacted RHY and was told that FXY was fake and copying their website.” 45. Culper, on the other hand, published a report on SOS entitled “SOS Ltd (SOS): Nothing to Save Here,” which largely substantiated and added to the allegations in the Hindenburg Twitter posts. For example, with respect to HY, the Culper report alleged that the entity “resembles a shell company which SOS has either created itself or co-opted into its fraud,” citing how “HY’s State of New York business documents list an address at a virtual office in New York City” that is “shared by SOS and its lawyers, as indicated by its most recent S-3 filing”; that “HY’s website is hosted on the same server and shares an IP [Internet Protocol1] address with FXK . . . HY’s intended acquisition target, as well as with an SOS executive’s former company”; that “HY’s website claims its CEO is ‘Claire Low,’” but Culper was “unable to find any outside references to this name that confirm this person’s existence”; that “HY listed zero principal officers on its State of New York documents, effectively concealing its true provenance”; and that “HY’s contact information displays a sole Gmail address,” even though, “[p]resumably, a mining supplier with the capability to fill a $20 million order at a far faster rate than its peers would have its own company email address.” 46. Additionally, the Culper report alleged that SOS had misrepresented the mining rigs it had purportedly purchased from HY, stating that “SOS’s own photo displays not A10 Pro or T2T 37T miners, but Avalon A1066 miners, suggesting that the miners pictured do not belong to SOS,” which was “unsurprising, given that the ‘A10 Pro 780M’ miner that SOS has claimed is now ‘live’ is still not 1 An “Internet Protocol,” or IP, address is a type of unique identifier that allows devices to connect to the Internet. yet even available for delivery from the manufacturer.” In coming to this conclusion, the Culper report compared SOS’s photo of the mining rigs it had purportedly purchased from HY with those on the market, finding various inconsistencies with the branding, shape, and design of both the units and their power supplies. As the Culper report noted, “SOS claimed to purchase and install ‘Momentum’ brand A10 Pro 780M and T2T 37T miners, yet the very few miners the Company was willing to picture appear to be totally different, calling into question whether they truly belong to SOS.” 47. The Culper report also questioned SOS’s purported dealings with, and the existence of, FXK, noting that “FXK’s only listed address is a 5-bedroom home in British Columbia, an apparent ‘rent-an-office’ space shared by at least 4 other entities”; that “FXK’s website also appears to be a sloppy rip-off of RHY, a well- known Chinese crypto operator,” and “even appears to have accidentally left RHY behind in its copied webpages”; that “FXK’s source code contains numerous references to ‘sosbx’, or SOS’s insurance business, hence suggesting its very origin ties directly to the Company”; and that “FXK shares a common ICP [Internet Content Provider2] number with SOS, again suggesting common ownership.” 2 An “Internet Content Provider,” or ICP, number is a type of mandatory and unique identifier issued by the Chinese government to host a public website or serve content from a mainland Chinese server that appears on a website’s homepage. The same ICP number can be used by multiple websites owned by the same company. 48. Following the release of the Hindenburg Twitter posts and Culper report, SOS’s ADS price fell $1.27 per share, or 21.03%, to close at $4.77 per ADS on February 26, 2021. 49. As a result of Defendants’ wrongful acts and omissions, and the precipitous decline in the market value of the Company’s securities, Plaintiff and other Class members have suffered significant losses and damages. Post-Class Period Disclosures 50. Between February 27 and March 3, 2021, Hindenburg documented additional information on SOS, including pictures, highlighting, inter alia, how SOS had allegedly taken steps to hide the misconduct noted in the February 26, 2021 corrective disclosures. Specifically, Hindenburg noted that “[i]t appears []SOS is actively attempting to remove digital traces of its suspect deals”; that “[a]cquisition target FXK’s website has been intermittently down,” even though “[i]t purports to be a Canadian company but is displaying [an] error message in Mandarin”; that eSecureChain’s website “recently used the same ICP as []SOS, but it was removed,” although “[t]he prior source code is still available via Google cache,” for which Hindenburg provided “[b]efore and after pictures [to] show the removal”; that after Hindenburg “pointed out that []SOS’s supposed Canadian acquisition target FXK seemed to have its website set up by []SOS and hosted on the same []SOS server, the company moved its server from Hong Kong to California and updated its source code to remove references to SOS”; that HY similarly “also ported over its server, masking the relationship with []SOS”; and that “[f]ollowing [Hindenburg’s] work showing that []SOS’s claimed HQ address didn’t match the HQ in its press release, the company posted the [current] address for the first time,” after which Hindenburg visited the location, “found it was a match,” “examined the building and see why the address wasn’t listed in the first place,” and, including a picture, showed that “[]SOS has the ground floor, as can be seen by the SoS logo on the windows, but it appeared completely empty” with “no people or signs of activity on the floor.” 51. Hindenburg also published a link on Twitter showing that “RHY posted an official statement corroborating [Hindenburg’s] work and Culper’s work, accusing FXK of blatantly stealing its website.” PLAINTIFF’S CLASS ACTION ALLEGATIONS 52. Plaintiff brings this action as a class action pursuant to Federal Rule of Civil Procedure 23(a) and (b)(3) on behalf of a Class, consisting of all those who purchased or otherwise acquired SOS ADSs during the Class Period (the “Class”); and were damaged upon the revelation of the alleged corrective disclosures. Excluded from the Class are Defendants herein, the officers and directors of the Company, at all relevant times, members of their immediate families and their legal representatives, heirs, successors or assigns and any entity in which Defendants have or had a controlling interest. 53. The members of the Class are so numerous that joinder of all members is impracticable. Throughout the Class Period, SOS ADSs were actively traded on the NYSE. While the exact number of Class members is unknown to Plaintiff at this time and can be ascertained only through appropriate discovery, Plaintiff believes that there are hundreds or thousands of members in the proposed Class. Record owners and other members of the Class may be identified from records maintained by SOS or its transfer agent and may be notified of the pendency of this action by mail, using the form of notice similar to that customarily used in securities class actions. 54. Plaintiff’s claims are typical of the claims of the members of the Class as all members of the Class are similarly affected by Defendants’ wrongful conduct in violation of federal law that is complained of herein. 55. Plaintiff will fairly and adequately protect the interests of the members of the Class and has retained counsel competent and experienced in class and securities litigation. Plaintiff has no interests antagonistic to or in conflict with those of the Class. 56. Common questions of law and fact exist as to all members of the Class and predominate over any questions solely affecting individual members of the Class. Among the questions of law and fact common to the Class are:  whether the federal securities laws were violated by Defendants’ acts as alleged herein;  whether statements made by Defendants to the investing public during the Class Period misrepresented material facts about the business, operations and management of SOS;  whether the Individual Defendants caused SOS to issue false and misleading financial statements during the Class Period;  whether Defendants acted knowingly or recklessly in issuing false and misleading financial statements;  whether the prices of SOS ADSs during the Class Period were artificially inflated because of the Defendants’ conduct complained of herein; and  whether the members of the Class have sustained damages and, if so, what is the proper measure of damages. 57. A class action is superior to all other available methods for the fair and efficient adjudication of this controversy since joinder of all members is impracticable. Furthermore, as the damages suffered by individual Class members may be relatively small, the expense and burden of individual litigation make it impossible for members of the Class to individually redress the wrongs done to them. There will be no difficulty in the management of this action as a class action. 58. Plaintiff will rely, in part, upon the presumption of reliance established by the fraud-on-the-market doctrine in that:  Defendants made public misrepresentations or failed to disclose material facts during the Class Period;  the omissions and misrepresentations were material;  SOS ADSs are traded in an efficient market;  the Company’s shares were liquid and traded with moderate to heavy volume during the Class Period;  the Company traded on the NYSE and was covered by multiple analysts;  the misrepresentations and omissions alleged would tend to induce a reasonable investor to misjudge the value of the Company’s ADSs; and  Plaintiff and members of the Class purchased, acquired and/or sold SOS ADSs between the time the Defendants failed to disclose or misrepresented material facts and the time the true facts were disclosed, without knowledge of the omitted or misrepresented facts. 59. Based upon the foregoing, Plaintiff and the members of the Class are entitled to a presumption of reliance upon the integrity of the market. 60. Alternatively, Plaintiff and the members of the Class are entitled to the presumption of reliance established by the Supreme Court in Affiliated Ute Citizens of the State of Utah v. United States, 406 U.S. 128, 92 S. Ct. 2430 (1972), as Defendants omitted material information in their Class Period statements in violation of a duty to disclose such information, as detailed above. COUNT I (Violations of Section 10(b) of the Exchange Act and Rule 10b-5 Promulgated Thereunder Against All Defendants) 61. Plaintiff repeats and re-alleges each and every allegation contained above as if fully set forth herein. 62. This Count is asserted against Defendants and is based upon Section 10(b) of the Exchange Act, 15 U.S.C. § 78j(b), and Rule 10b-5 promulgated thereunder by the SEC. 63. During the Class Period, Defendants engaged in a plan, scheme, conspiracy and course of conduct, pursuant to which they knowingly or recklessly engaged in acts, transactions, practices and courses of business which operated as a fraud and deceit upon Plaintiff and the other members of the Class; made various untrue statements of material facts and omitted to state material facts necessary in order to make the statements made, in light of the circumstances under which they were made, not misleading; and employed devices, schemes and artifices to defraud in connection with the purchase and sale of securities. Such scheme was intended to, and, throughout the Class Period, did: (i) deceive the investing public, including Plaintiff and other Class members, as alleged herein; (ii) artificially inflate and maintain the market price of SOS ADSs; and (iii) cause Plaintiff and other members of the Class to purchase or otherwise acquire SOS ADSs at artificially inflated prices. In furtherance of this unlawful scheme, plan and course of conduct, Defendants, and each of them, took the actions set forth herein. 64. Pursuant to the above plan, scheme, conspiracy and course of conduct, each of the Defendants participated directly or indirectly in the preparation and/or issuance of the quarterly and annual reports, SEC filings, press releases and other statements and documents described above, including statements made to securities analysts and the media that were designed to influence the market for SOS ADSs. Such reports, filings, releases and statements were materially false and misleading in that they failed to disclose material adverse information and misrepresented the truth about SOS’s finances and business prospects. 65. By virtue of their positions at SOS, Defendants had actual knowledge of the materially false and misleading statements and material omissions alleged herein and intended thereby to deceive Plaintiff and the other members of the Class, or, in the alternative, Defendants acted with reckless disregard for the truth in that they failed or refused to ascertain and disclose such facts as would reveal the materially false and misleading nature of the statements made, although such facts were readily available to Defendants. Said acts and omissions of Defendants were committed willfully or with reckless disregard for the truth. In addition, each Defendant knew or recklessly disregarded that material facts were being misrepresented or omitted as described above. 66. Information showing that Defendants acted knowingly or with reckless disregard for the truth is peculiarly within Defendants’ knowledge and control. As the senior managers and/or directors of SOS, the Individual Defendants had knowledge of the details of SOS’s internal affairs. 67. The Individual Defendants are liable both directly and indirectly for the wrongs complained of herein. Because of their positions of control and authority, the Individual Defendants were able to and did, directly or indirectly, control the content of the statements of SOS. As officers and/or directors of a publicly-held company, the Individual Defendants had a duty to disseminate timely, accurate, and truthful information with respect to SOS’s businesses, operations, future financial condition and future prospects. As a result of the dissemination of the aforementioned false and misleading reports, releases and public statements, the market price of SOS ADSs was artificially inflated throughout the Class Period. In ignorance of the adverse facts concerning SOS’s business and financial condition which were concealed by Defendants, Plaintiff and the other members of the Class purchased or otherwise acquired SOS ADSs at artificially inflated prices and relied upon the price of the ADSs, the integrity of the market for the ADSs and/or upon statements disseminated by Defendants, and were damaged thereby. 68. During the Class Period, SOS ADSs were traded on an active and efficient market. Plaintiff and the other members of the Class, relying on the materially false and misleading statements described herein, which the Defendants made, issued or caused to be disseminated, or relying upon the integrity of the market, purchased or otherwise acquired shares of SOS ADSs at prices artificially inflated by Defendants’ wrongful conduct. Had Plaintiff and the other members of the Class known the truth, they would not have purchased or otherwise acquired said ADSs, or would not have purchased or otherwise acquired them at the inflated prices that were paid. At the time of the purchases and/or acquisitions by Plaintiff and the Class, the true value of SOS ADSs was substantially lower than the prices paid by Plaintiff and the other members of the Class. The market price of SOS ADSs declined sharply upon public disclosure of the facts alleged herein to the injury of Plaintiff and Class members. 69. By reason of the conduct alleged herein, Defendants knowingly or recklessly, directly or indirectly, have violated Section 10(b) of the Exchange Act and Rule 10b-5 promulgated thereunder. 70. As a direct and proximate result of Defendants’ wrongful conduct, Plaintiff and the other members of the Class suffered damages in connection with their respective purchases, acquisitions and sales of the Company’s ADSs during the Class Period, upon the disclosure that the Company had been disseminating misrepresented financial statements to the investing public. COUNT II (Violations of Section 20(a) of the Exchange Act Against the Individual Defendants) 71. Plaintiff repeats and re-alleges each and every allegation contained in the foregoing paragraphs as if fully set forth herein. 72. During the Class Period, the Individual Defendants participated in the operation and management of SOS, and conducted and participated, directly and indirectly, in the conduct of SOS’s business affairs. Because of their senior positions, they knew the adverse non-public information about SOS’s misstatement of income and expenses and false financial statements. 73. As officers and/or directors of a publicly owned company, the Individual Defendants had a duty to disseminate accurate and truthful information with respect to SOS’s financial condition and results of operations, and to correct promptly any public statements issued by SOS which had become materially false or misleading. 74. Because of their positions of control and authority as senior officers, the Individual Defendants were able to, and did, control the contents of the various reports, press releases and public filings which SOS disseminated in the marketplace during the Class Period concerning SOS’s results of operations. Throughout the Class Period, the Individual Defendants exercised their power and authority to cause SOS to engage in the wrongful acts complained of herein. The Individual Defendants, therefore, were “controlling persons” of SOS within the meaning of Section 20(a) of the Exchange Act. In this capacity, they participated in the unlawful conduct alleged which artificially inflated the market price of SOS ADSs. 75. Each of the Individual Defendants, therefore, acted as a controlling person of SOS. By reason of their senior management positions and/or being directors of SOS, each of the Individual Defendants had the power to direct the actions of, and exercised the same to cause, SOS to engage in the unlawful acts and conduct complained of herein. Each of the Individual Defendants exercised control over the general operations of SOS and possessed the power to control the specific activities which comprise the primary violations about which Plaintiff and the other members of the Class complain. 76. By reason of the above conduct, the Individual Defendants are liable pursuant to Section 20(a) of the Exchange Act for the violations committed by SOS. PRAYER FOR RELIEF WHEREFORE, Plaintiff demands judgment against Defendants as follows: A. Determining that the instant action may be maintained as a class action under Rule 23 of the Federal Rules of Civil Procedure, and certifying Plaintiff as the Class representative; B. Requiring Defendants to pay damages sustained by Plaintiff and the Class by reason of the acts and transactions alleged herein; C. Awarding Plaintiff and the other members of the Class prejudgment and post-judgment interest, as well as their reasonable attorneys’ fees, expert fees and other costs; and D. Awarding such other and further relief as this Court may deem just and proper. DEMAND FOR TRIAL BY JURY Plaintiff hereby demands a trial by jury. Dated: March 30, 2021 Respectfully submitted, POMERANTZ LLP /s/ Gustavo F. Bruckner Gustavo F. Bruckner Jeremy A. Lieberman* J. Alexander Hood II* James M. LoPiano* 600 Third Avenue New York, New York 10016 Telephone: (212) 661-1100 Facsimile: (917) 463-1044 [email protected] [email protected] [email protected] [email protected] POMERANTZ LLP Patrick V. Dahlstrom* 10 South La Salle Street, Suite 3505 Chicago, Illinois 60603 Telephone: (312) 377-1181 Facsimile: (312) 377-1184 [email protected] (*pro hac vice applications forthcoming) Attorneys for Plaintiff CERTIFICATION PURSUANT TO FEDERAL SECURITIES LAWS 1. I, _ _ Kimberly Beltran, _ ___ " make this declaration pursuant to Section 27(aX2) of the Securities Act of 1933 (the "Securities Act") and/or Section 21 D(aX2) of the Securities Exchange Act of 1934 (the "Exchange Act") as amended by the Private Securities Litigation Reform Act of 1995. 2. I have reviewed a Complaint against SOS Limited ("SOS" or the "Company") and authorize the filing of a comparable complaint on my behalf. 3. I did not purchase or acquire SOS securities at the direction of plaintiffs' counselor in order to participate in any private action arising under the Securities Act or Exchange Act. 4. I am willing to serve as a representative party on behalf of a Class of investors who purchased or otherwise acquired SOS securities during the class period, including providing testimony at deposition and trial, if necessary. I understand that the Court has the authority to select the most adequate lead plaintiff in this action. 5. The attached sheet lists all of my transactions in SOS securities during the Class Period as specified in the Complaint. . 6. During the three-year period preceding the date on which this Certification is signed, I have not served or sought to serve as a representative party on behalf of a class under the federal securities laws. 7. I agree not to accept any payment for serving as a representative party on behalf of the class as set forth in the Complaint, beyond my pro rata share of any recovery, except such reasonable costs and expenses directly relating to the representation of the class as ordered or approved by the Court. Executed __ 3/10/2021 _________ _ (Date) _ __ Kimberly Beltran:-:-----, _____ _ (Type or Print Name) SOS Limited (SOS) Beltran, Kimberly List of Purchases and Sales Transaction Number of Price Per Type Date Shares/Unit Share/Unit Purchase 2/16/2021 1,000 $9.8900 Purchase 2/16/2021 162 $9.7200 Purchase 2/16/2021 490 $9.7200 Purchase 2/16/2021 312 $9.7200 Purchase 2/16/2021 30 $9.7200 Purchase 2/16/2021 6 $9.7200 Purchase 2/16/2021 1,000 $11.2900 Purchase 2/16/2021 2,000 $11.3401 Purchase 2/16/2021 1,000 $11.7399 Purchase 2/16/2021 1,950 $11.6299 Purchase 2/16/2021 50 $11.6250 Purchase 2/16/2021 2,000 $11.7500 Purchase 2/16/2021 1 $11.6300 Purchase 2/16/2021 216 $11.6300 Purchase 2/16/2021 25 $11.6300 Purchase 2/16/2021 50 $11.6300 Purchase 2/16/2021 100 $11.6300 Purchase 2/16/2021 8 $11.6300 Purchase 2/17/2021 2,880 $15.5000 Purchase 2/17/2021 120 $15.5000 Purchase 2/17/2021 1,000 $14.9000 Purchase 2/17/2021 1,000 $14.5000 Purchase 2/17/2021 80 $14.1900 Purchase 2/17/2021 1,920 $14.2000 Purchase 2/17/2021 200 $14.3500 Purchase 2/17/2021 300 $14.3600 Purchase 2/17/2021 1,000 $14.0900 Purchase 2/17/2021 290 $13.8300 Purchase 2/17/2021 262 $13.8300 Purchase 2/17/2021 848 $13.8300 Purchase 2/17/2021 100 $13.8300 Purchase 2/17/2021 1,000 $14.2599 Purchase 2/17/2021 1,000 $13.9495 Purchase 2/17/2021 1,287 $12.5800 Purchase 2/17/2021 213 $12.5800 Purchase 2/17/2021 300 $13.4600 Purchase 2/17/2021 100 $13.4600 Purchase 2/17/2021 100 $13.4600 Purchase 2/17/2021 100 $13.4600 Purchase 2/17/2021 100 $13.4600 Purchase 2/17/2021 100 $13.4600 Purchase 2/17/2021 100 $13.4600 Purchase 2/17/2021 100 $13.4600 Purchase 2/17/2021 1,000 $12.9194 Purchase 2/17/2021 1,000 $12.9999 Purchase 2/17/2021 298 $11.2600 Purchase 2/17/2021 2 $11.2600 Purchase 2/17/2021 456 $11.2600 Purchase 2/17/2021 44 $11.2600 Purchase 2/17/2021 550 $11.2900 SOS Limited (SOS) Beltran, Kimberly List of Purchases and Sales Transaction Number of Price Per Type Date Shares/Unit Share/Unit Purchase 2/17/2021 100 $11.2700 Purchase 2/17/2021 50 $11.2900 Purchase 2/17/2021 200 $10.4500 Purchase 2/17/2021 200 $10.4600 Purchase 2/17/2021 200 $10.4600 Purchase 2/17/2021 200 $10.4400 Purchase 2/17/2021 138 $10.5000 Purchase 2/17/2021 86 $10.5000 Purchase 2/17/2021 200 $10.4300 Purchase 2/17/2021 100 $10.4500 Purchase 2/17/2021 50 $10.4700 Purchase 2/17/2021 100 $10.4700 Purchase 2/17/2021 100 $10.5000 Purchase 2/17/2021 126 $10.5000 Purchase 2/17/2021 200 $10.4500 Purchase 2/17/2021 100 $10.4600 Purchase 2/17/2021 1,000 $12.5700 Purchase 2/17/2021 200 $12.7900 Purchase 2/17/2021 800 $12.8000 Purchase 2/17/2021 100 $12.8900 Purchase 2/17/2021 100 $12.8900 Purchase 2/17/2021 100 $12.8900 Purchase 2/17/2021 100 $12.8900 Purchase 2/17/2021 100 $12.8900 Purchase 2/17/2021 51 $12.8694 Purchase 2/17/2021 949 $12.8694 Purchase 2/17/2021 400 $12.8701 Purchase 2/17/2021 200 $13.6500 Purchase 2/18/2021 100 $11.6000 Purchase 2/18/2021 500 $11.6000 Purchase 2/18/2021 100 $11.5900 Purchase 2/18/2021 50 $11.5900 Purchase 2/18/2021 80 $11.5800 Purchase 2/18/2021 600 $11.5600 Purchase 2/18/2021 70 $11.6000 Purchase 2/18/2021 499 $11.2000 Purchase 2/18/2021 15 $11.2000 Purchase 2/18/2021 100 $11.2000 Purchase 2/18/2021 4 $11.2000 Purchase 2/18/2021 89 $11.2000 Purchase 2/18/2021 1,516 $11.2000 Purchase 2/18/2021 200 $11.2000 Purchase 2/18/2021 77 $11.2000 Purchase 2/18/2021 100 $11.3800 Purchase 2/18/2021 100 $11.3800 Purchase 2/18/2021 100 $11.3800 Purchase 2/18/2021 5 $11.3800 Purchase 2/18/2021 100 $11.3800 Purchase 2/18/2021 200 $11.3800 Purchase 2/18/2021 657 $11.3800 SOS Limited (SOS) Beltran, Kimberly List of Purchases and Sales Transaction Number of Price Per Type Date Shares/Unit Share/Unit Purchase 2/18/2021 84 $11.3800 Purchase 2/18/2021 90 $11.3700 Purchase 2/18/2021 100 $11.3700 Purchase 2/18/2021 100 $11.3700 Purchase 2/18/2021 100 $11.3700 Purchase 2/18/2021 64 $11.3700 Purchase 2/18/2021 100 $11.3800 Purchase 2/18/2021 100 $11.3700 Purchase 2/18/2021 2,000 $11.2300 Purchase 2/18/2021 2,000 $10.3800 Purchase 2/18/2021 910 $11.1000 Purchase 2/18/2021 1,090 $11.1000 Purchase 2/18/2021 500 $10.9790 Purchase 2/18/2021 100 $11.0500 Purchase 2/18/2021 1,628 $11.0500 Purchase 2/18/2021 172 $11.0500 Purchase 2/18/2021 100 $11.0500 Purchase 2/18/2021 1,000 $11.0000 Purchase 2/19/2021 500 $10.9400 Purchase 2/19/2021 1,500 $10.8500 Purchase 2/19/2021 500 $10.8500 Purchase 2/19/2021 449 $11.8500 Purchase 2/19/2021 40 $11.8500 Purchase 2/19/2021 11 $11.8500 Purchase 2/19/2021 100 $11.5400 Purchase 2/19/2021 100 $11.5400 Purchase 2/19/2021 100 $11.5400 Purchase 2/19/2021 100 $11.5400 Purchase 2/19/2021 100 $11.5400 Purchase 2/19/2021 302 $11.0000 Purchase 2/19/2021 893 $11.0000 Purchase 2/19/2021 143 $11.0000 Purchase 2/19/2021 7 $11.0000 Purchase 2/19/2021 355 $11.0000 Purchase 2/19/2021 300 $11.0000 Purchase 2/22/2021 1,000 $10.8400 Purchase 2/22/2021 1,000 $10.5000 Purchase 2/22/2021 2,500 $10.3650 Sale 2/16/2021 (600) $9.8800 Sale 2/16/2021 (1,000) $9.8800 Sale 2/16/2021 (400) $9.8800 Sale 2/16/2021 (16) $11.3200 Sale 2/16/2021 (10) $11.3200 Sale 2/16/2021 (500) $11.3200 Sale 2/16/2021 (24) $11.3200 Sale 2/16/2021 (300) $11.3200 Sale 2/16/2021 (100) $11.3200 Sale 2/16/2021 (2,000) $12.3500 Sale 2/16/2021 (3,000) $12.0000 Sale 2/16/2021 (2,400) $12.2200 SOS Limited (SOS) Beltran, Kimberly List of Purchases and Sales Transaction Number of Price Per Type Date Shares/Unit Share/Unit Sale 2/17/2021 (3) $15.7700 Sale 2/17/2021 (2,925) $15.7600 Sale 2/17/2021 (17) $15.7700 Sale 2/17/2021 (55) $15.7700 Sale 2/17/2021 (5) $15.3100 Sale 2/17/2021 (45) $15.3100 Sale 2/17/2021 (1,000) $15.0100 Sale 2/17/2021 (2,000) $14.4500 Sale 2/17/2021 (1,000) $14.5000 Sale 2/17/2021 (100) $14.0000 Sale 2/17/2021 (2,457) $14.0000 Sale 2/17/2021 (443) $14.0000 Sale 2/17/2021 (3,500) $13.7901 Sale 2/17/2021 (50) $13.3600 Sale 2/17/2021 (15) $13.3600 Sale 2/17/2021 (700) $13.3600 Sale 2/17/2021 (1,180) $13.3600 Sale 2/17/2021 (50) $13.3600 Sale 2/17/2021 (2) $13.3600 Sale 2/17/2021 (3) $13.3600 Sale 2/17/2021 (4,000) $12.2601 Sale 2/17/2021 (250) $12.2900 Sale 2/17/2021 (100) $12.2900 Sale 2/17/2021 (50) $12.2800 Sale 2/17/2021 (100) $12.9901 Sale 2/17/2021 (900) $13.0700 Sale 2/17/2021 (3,000) $13.5800 Sale 2/18/2021 (4,200) $11.4700 Sale 2/18/2021 (5,239) $11.8000 Sale 2/18/2021 (461) $11.8000 Sale 2/18/2021 (250) $12.2650 Sale 2/18/2021 (2,500) $11.8301 Sale 2/19/2021 (5,500) $11.5000 Sale 2/19/2021 (2,660) $11.2300 Sale 2/19/2021 (240) $11.2300 Sale 2/22/2021 (75) $10.3255 SOS LIMITED, YANDAI WANG, and ERIC H. YAN KIMBERLY BELTRAN, Individually and on Behalf of All Others Similarly Situated, Miami-Dade County, Florida New Castle County, Delaware (b) County of Residence of First Listed Plaintiff County of Residence of First Listed Defendant (EXCEPT IN U.S. PLAINTIFF CASES) (IN U.S. PLAINTIFF CASES ONLY) NOTE: IN LAND CONDEMNATION CASES, USE THE LOCATION OF THE TRACT OF LAND INVOLVED. (c) Attorneys (Firm Name, Address, and Telephone Number) Attorneys (If Known) Gustavo F. Bruckner, Pomerantz LLP, 600 Third Avenue New York, New York 10016, Telephone: (212) 661-1100 ✖ II. BASIS OF JURISDICTION (Place an “X” in One Box Only) III. CITIZENSHIP OF PRINCIPAL PARTIES (Place an “X” in One Box for Plaintiff and One Box for Defendant) (For Diversity Cases Only) 1 U.S. Government 3 Federal Question PTF DEF PTF DEF Plaintiff (U.S. Government Not a Party) Citizen of This State 1 1 Incorporated or Principal Place 4 4 of Business In This State 2 U.S. Government 4 Diversity Citizen of Another State 2 2 Incorporated and Principal Place 5 5 Defendant (Indicate Citizenship of Parties in Item III) of Business In Another State Citizen or Subject of a 3 3 Foreign Nation 6 6 Foreign Country IV. NATURE OF SUIT (Place an “X” in One Box Only) Click here for: Nature of Suit Code Descriptions. CONTRACT TORTS FORFEITURE/PENALTY BANKRUPTCY OTHER STATUTES ✖ 110 Insurance PERSONAL INJURY PERSONAL INJURY 625 Drug Related Seizure 422 Appeal 28 USC 158 375 False Claims Act 120 Marine 310 Airplane 365 Personal Injury - of Property 21 USC 881 423 Withdrawal 376 Qui Tam (31 USC 130 Miller Act 315 Airplane Product Product Liability 690 Other 28 USC 157 3729(a)) 140 Negotiable Instrument Liability 367 Health Care/ 400 State Reapportionment 150 Recovery of Overpayment 320 Assault, Libel & Pharmaceutical PROPERTY RIGHTS 410 Antitrust & Enforcement of Judgment Slander Personal Injury 820 Copyrights 430 Banks and Banking 151 Medicare Act 330 Federal Employers’ Product Liability 830 Patent 450 Commerce 152 Recovery of Defaulted Liability 368 Asbestos Personal 835 Patent - Abbreviated 460 Deportation Student Loans 340 Marine Injury Product New Drug Application 470 Racketeer Influenced and (Excludes Veterans) 345 Marine Product Liability 840 Trademark Corrupt Organizations 153 Recovery of Overpayment Liability PERSONAL PROPERTY LABOR 880 Defend Trade Secrets 480 Consumer Credit of Veteran’s Benefits 350 Motor Vehicle 370 Other Fraud 710 Fair Labor Standards Act of 2016 (15 USC 1681 or 1692) 160 Stockholders’ Suits 355 Motor Vehicle 371 Truth in Lending Act 485 Telephone Consumer 190 Other Contract Product Liability 380 Other Personal 720 Labor/Management SOCIAL SECURITY Protection Act 195 Contract Product Liability 360 Other Personal Property Damage Relations 861 HIA (1395ff) 490 Cable/Sat TV 196 Franchise Injury 385 Property Damage 740 Railway Labor Act 862 Black Lung (923) 850 Securities/Commodities/ 362 Personal Injury - Product Liability 751 Family and Medical 863 DIWC/DIWW (405(g)) Exchange Medical Malpractice Leave Act 864 SSID Title XVI 890 Other Statutory Actions REAL PROPERTY CIVIL RIGHTS PRISONER PETITIONS 790 Other Labor Litigation 865 RSI (405(g)) 891 Agricultural Acts 26 USC 7609 210 Land Condemnation 440 Other Civil Rights Habeas Corpus: 791 Employee Retirement 893 Environmental Matters 220 Foreclosure 441 Voting 463 Alien Detainee Income Security Act FEDERAL TAX SUITS 895 Freedom of Information 230 Rent Lease & Ejectment 442 Employment 510 Motions to Vacate 870 Taxes (U.S. Plaintiff Act 240 Torts to Land 443 Housing/ Sentence or Defendant) 896 Arbitration 245 Tort Product Liability Accommodations 530 General 871 IRS—Third Party 899 Administrative Procedure 290 All Other Real Property 445 Amer. w/Disabilities - 535 Death Penalty IMMIGRATION Act/Review or Appeal of Employment Other: 462 Naturalization Application Agency Decision 446 Amer. w/Disabilities - 540 Mandamus & Other 465 Other Immigration 950 Constitutionality of Other 550 Civil Rights Actions State Statutes 448 Education 555 Prison Condition 560 Civil Detainee - Conditions of Confinement V. ORIGIN (Place an “X” in One Box Only) 1 Original Proceeding 2 Removed from State Court 3 Remanded from Appellate Court 4 Reinstated or Reopened 5 Transferred from Another District (specify) 6 Multidistrict Litigation - Transfer 8 Multidistrict Litigation - Direct File Cite the U.S. Civil Statute under which you are filing (Do not cite jurisdictional statutes unless diversity): 15 U.S.C. §§ 78j(b) and 78t(a) and Rule 10b-5 promulgated thereunder by the SEC (17 C.F.R. § 240.10b-5). VI. CAUSE OF ACTION Brief description of cause: Violations of the federal securities laws. ✖ ✖ JURY DEMAND: Yes No VII. REQUESTED IN COMPLAINT: CHECK IF THIS IS A CLASS ACTION UNDER RULE 23, F.R.Cv.P. DEMAND $ CHECK YES only if demanded in complaint: VIII. RELATED CASE(S) IF ANY (See instructions): JUDGE DOCKET NUMBER DATE SIGNATURE OF ATTORNEY OF RECORD /s/ Gustavo F. Bruckner The JS 44 civil cover sheet and the information contained herein neither replaces nor supplements the filings and service of pleading or other papers as required by law, except as provided by local rules of court. This form, approved by the Judicial Conference of the United States in September 1974, is required for the use of the Clerk of Court for the purpose of initiating the civil docket sheet. Consequently, a civil cover sheet is submitted to the Clerk of Court for each civil complaint filed. The attorney filing a case should complete the form as follows: I.(a) Plaintiffs-Defendants. Enter names (last, first, middle initial) of plaintiff and defendant. If the plaintiff or defendant is a government agency, use only the full name or standard abbreviations. If the plaintiff or defendant is an official within a government agency, identify first the agency and then the official, giving both name and title. (b) County of Residence. For each civil case filed, except U.S. plaintiff cases, enter the name of the county where the first listed plaintiff resides at the time of filing. In U.S. plaintiff cases, enter the name of the county in which the first listed defendant resides at the time of filing. (NOTE: In land condemnation cases, the county of residence of the "defendant" is the location of the tract of land involved.) (c) Attorneys. Enter the firm name, address, telephone number, and attorney of record. If there are several attorneys, list them on an attachment, noting in this section "(see attachment)". II. Jurisdiction. The basis of jurisdiction is set forth under Rule 8(a), F.R.Cv.P., which requires that jurisdictions be shown in pleadings. Place an "X" in one of the boxes. If there is more than one basis of jurisdiction, precedence is given in the order shown below. United States plaintiff. (1) Jurisdiction based on 28 U.S.C. 1345 and 1348. Suits by agencies and officers of the United States are included here. United States defendant. (2) When the plaintiff is suing the United States, its officers or agencies, place an "X" in this box. Federal question. (3) This refers to suits under 28 U.S.C. 1331, where jurisdiction arises under the Constitution of the United States, an amendment to the Constitution, an act of Congress or a treaty of the United States. In cases where the U.S. is a party, the U.S. plaintiff or defendant code takes precedence, and box 1 or 2 should be marked. Diversity of citizenship. (4) This refers to suits under 28 U.S.C. 1332, where parties are citizens of different states. When Box 4 is checked, the citizenship of the different parties must be checked. (See Section III below; NOTE: federal question actions take precedence over diversity cases.) III. Residence (citizenship) of Principal Parties. This section of the JS 44 is to be completed if diversity of citizenship was indicated above. Mark this section for each principal party. IV. Nature of Suit. Place an "X" in the appropriate box. If there are multiple nature of suit codes associated with the case, pick the nature of suit code that is most applicable. Click here for: Nature of Suit Code Descriptions. V. Origin. Place an "X" in one of the seven boxes. Original Proceedings. (1) Cases which originate in the United States district courts. Removed from State Court. (2) Proceedings initiated in state courts may be removed to the district courts under Title 28 U.S.C., Section 1441. Remanded from Appellate Court. (3) Check this box for cases remanded to the district court for further action. Use the date of remand as the filing date. Reinstated or Reopened. (4) Check this box for cases reinstated or reopened in the district court. Use the reopening date as the filing date. Transferred from Another District. (5) For cases transferred under Title 28 U.S.C. Section 1404(a). Do not use this for within district transfers or multidistrict litigation transfers. Multidistrict Litigation – Transfer. (6) Check this box when a multidistrict case is transferred into the district under authority of Title 28 U.S.C. Section 1407. Multidistrict Litigation – Direct File. (8) Check this box when a multidistrict case is filed in the same district as the Master MDL docket. PLEASE NOTE THAT THERE IS NOT AN ORIGIN CODE 7. Origin Code 7 was used for historical records and is no longer relevant due to changes in statue. VI. Cause of Action. Report the civil statute directly related to the cause of action and give a brief description of the cause. Do not cite jurisdictional statutes unless diversity. Example: U.S. Civil Statute: 47 USC 553 Brief Description: Unauthorized reception of cable service. VII. Requested in Complaint. Class Action. Place an "X" in this box if you are filing a class action under Rule 23, F.R.Cv.P. Demand. In this space enter the actual dollar amount being demanded or indicate other demand, such as a preliminary injunction. Jury Demand. Check the appropriate box to indicate whether or not a jury is being demanded. VIII. Related Cases. This section of the JS 44 is used to reference related pending cases, if any. If there are related pending cases, insert the docket numbers and the corresponding judge names for such cases. Date and Attorney Signature. Date and sign the civil cover sheet.
securities
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Joseph R. Saveri (State Bar No. 130064) Steven N. Williams (State Bar No. 175489) Kate Malone (State Bar No. 290884) Chris K.L. Young (State Bar No. 318371) Kyle P. Quackenbush (State Bar No. 322401) Anupama K. Reddy (State Bar No. 324873) JOSEPH SAVERI LAW FIRM, LLP 601 California Street, Suite 1000 San Francisco, California 94108 Telephone: (415) 500-6800 Facsimile: (415) 395-9940 Email: [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] Counsel for Plaintiff and the Proposed Class UNITED STATES DISTRICT COURT NORTHERN DISTRCT OF CALIFORNIA SAN FRANCISCO DIVISION Civil Action No. CLASS ACTION COMPLAINT DEMAND FOR JURY TRIAL ADRIAN CENDEJAS, on behalf of himself and all others similarly situated, Plaintiff, v. SONY INTERACTIVE ENTERTAINMENT LLC and SONY GROUP CORPORATION, Defendants. 1. Plaintiff Adrian Cendejas, on behalf of himself and all others similarly situated, bring this Class Action Complaint against Sony Interactive Entertainment LLC and Sony Group Corporation (collectively, “Sony” or “Defendants”) for violations of Sections 2 and 3(b) of the Sherman Act, 15 U.S.C. §§ 2 and 3(b), and Section 4 of the Clayton Act, 15 U.S.C. § 15(a), as follows: INTRODUCTION 2. Sony, operating from San Mateo, California, is one of the largest consumer electronics manufacturers in the world, and one of the dominant makers of video game consoles. In 1994, Sony launched its first video game console, the PlayStation. Sony’s release of the PlayStation elicited critical acclaim and strong sales; in less than a decade, it became the first computer entertainment platform to ship over 100 million units. Sony revolutionized the console industry with its use of optical discs, heralding the console industry’s transition away from cartridges. 3. Sony has since released five models of the PlayStation—its latest, the PlayStation 5 (“PS5”) released to much fanfare on November 12, 2020 in the United States. The PS5 comes in two versions, including a digital-only version, called the PlayStation 5 Digital Edition (“PS5 4. Both versions of the PS5 include hardware (a specialized gaming computer known as a console) and software (the operating system that allows users to play video games). Sony’s operating system runs various applications, including Sony’s PlayStation Store where users can purchase digital copies of video games. 5. This action concerns Sony’s antitrust violations in the market for video games played on the PS5 DE. Among other things, Sony tied the PlayStation Store to the PS5 DE, relying on its monopoly power in the console market to acquire market share in the PS5 video game distribution market. In addition, Sony eliminated competition in the PS5 video game distribution market by refusing to allow retail outlets to sell digital copies of PS5 video games. This conduct is anticompetitive and violates federal antitrust law. 6. Before the PS5 DE was released, consumers could purchase PlayStation video games from game developers and retailers including Amazon, GameStop, Walmart, and Target, among others, on Blu-ray discs that could be inserted into the PlayStation console or in the form of digital download codes that allow for downloading the game to the console. Because the PS5 DE lacks a disc drive, consumers are limited to purchasing digital download codes from retailers and digital copies of games from the PlayStation Store. 7. Recognizing the price competition digital download codes poses, Sony made the anticompetitive decision to refuse to allow retail outlets to sell video games through digital download codes. 8. Consumers are thus forced to purchase PS5 games on the PlayStation Store—an application owned and operated by Sony that is pre-loaded on the PS5 DE. Sony does not allow other applications that enable consumers to play video games to run on the PS5 DE. Nor does Sony allow digital download codes sold by retailers to be redeemed through the PlayStation Store. Consumers that purchase a PS5 DE are left with two choices: purchase games directly from Sony using the PlayStation Store, or purchase another console for hundreds of dollars. For those customers who have been in the Sony game console environment for years this is a negative result personally and economically. 9. Consumers face major costs to switch between PlayStation and Xbox. For example, video games available on the PS4 can be played on the PS5, but cannot be played on the Xbox. Consumers that have built up a library of PS4 games would lose hundreds, if not thousands, of dollars if they switched to Xbox. Also, consumers that use PlayStation are accustomed to the use of the PlayStation controller and gameplay, and have developed social networks within the PlayStation ecosystem that they would lose if they switched to Xbox. Finally, certain games are available only in the PlayStation ecosystem, not on Xbox. 10. Sony’s conduct insulates it from price competition and enables it to charge supracompetitive prices for PS5 video games. Sony charges publishers an approximately 30% commission for every game purchased through the PlayStation Store. This exorbitant commission is passed on to consumers, who end up paying higher prices than they otherwise would have. Sony also effectively quashes the secondary market for PS5 games—consumers can no longer buy and sell their used games at significantly reduced prices. Instead, each time a consumer wants to purchase a PS5 video game—whether a recent or older release—it must purchase a new digital copy from PlayStation through the PlayStation Store. 11. Sony’s decision to tie the PlayStation Store with the PS5 and to eliminate competition from retailers and game developers that could sell digital download codes is anticompetitive. Sony’s decision was made solely to eliminate competition and enable it to charge supracompetitive prices for PS5 DE video games. There are no procompetitive justifications for its decision. 12. As a result of Sony’s unlawful acquisition and maintenance of a monopoly over the sale of PS5 video games, Plaintiff and the Class have paid and will continue to pay significant overcharges. Plaintiff seeks damages equal to the amount he has already overpaid, treble damages, and injunctive relief to end the overcharges he will continue to pay until competition is restored to the market. THE PARTIES 13. Plaintiff Adrian Cendejas is a resident of California. Plaintiff has purchased, and will continue to purchase, digital copies of video games directly from Sony through the PlayStation Store to be played on his PS5 DE. Plaintiff has been injured, and will continue to be injured, in his property by paying supracompetitive prices for these video games. 14. Defendant Sony Interactive Entertainment LLC (“SIE”) is a corporation organized and existing under the laws of California, with its headquarters and principal place of business at 2207 Bridgepointe Parkway, San Mateo, California. SIE undertakes product research, development, design, marketing, sales, production, distribution and customer service for PlayStation hardware, software, content, and network services. SIE is a wholly owned subsidiary of the Japanese consumer electronics and media conglomerate Sony Group Corporation. 15. Defendant Sony Group Corporation is a corporation organized and existing under the laws of Japan with its principal place of business at 7-1, Konan 1-Chome, Minato-Ku, Tokyo 108-0075, Japan. Sony Group Corporation is the parent corporation of SIE. 16. SIE and Sony Group Corporation are collectively referred to as “Sony.” JURISDICTION AND VENUE 17. Plaintiff brings this action on his own behalf as well as that of the Class to recover damages, including treble damages, costs of suit, and reasonable attorneys’ fees arising from Defendants’ violations of Section 2 and 3(b) of the Sherman Act (15 U.S.C. §§ 2 and 3(b)) and Section 4 of the Clayton Act, 15 U.S.C. § 15(a), as well as any and all equitable relief afforded them under the federal laws pled herein. 18. Jurisdiction and venue are proper in this judicial district pursuant to Section 12 of the Clayton Act (15 U.S.C. § 22), and 28 U.S.C. § 1391(b), (c) and (d), because a substantial part of the events giving rise to Plaintiff’s claims occurred in this District, a substantial portion of the affected interstate trade and commerce was carried out in this District, and Sony resides in this District and is licensed to do business in this District. Sony has transacted business, maintained substantial contacts, and/or committed overt acts in furtherance of the illegal scheme throughout the United States, including in this district. The scheme has been directed at, and has had the intended effect of, causing injury to persons residing in, located in, or doing business throughout the United States, including in this District. INTRADISTRICT ASSIGNMENT 19. Pursuant to N.D. Cal. Civ. L.R. 3-2(c), (d) & 3-5(b), this action is properly assigned to the San Francisco division because a substantial part of the events and omissions which give rise to the claim emanated from California and more specifically San Mateo County. FACTUAL ALLEGATIONS A. Video Game Industry 20. Video games are played on one of four electronic platforms: (i) smartphones; (ii) personal computers (“PCs”); (iii) arcade game consoles; or (iv) personal game consoles. This case concerns personal game consoles, specifically the PS5 DE, and video games that are played on that console. 21. A personal video game console is an electronic device similar to a personal computer that outputs a video signal or visual image to display a video game that one or more people can play through some type of game controller. These may be home consoles which are generally placed in a permanent location connected to a television or other display device and controlled with a separate game controller, or handheld consoles that include their own display unit and controller functions built into the unit and can be played anywhere. Personal game consoles are small personal computers designed specifically to play video games. They have limited if any functionality beyond playing video games and streaming movies. 22. Initial consoles were dedicated units with only a few games fixed into the electronic circuits of the system (e.g., PacMan at the local arcade). However, video gaming was revolutionized with the advent of personal consoles that individuals could buy and use in their homes. Most personal consoles originally utilized ROM cartridges, swappable game media that enabled users to play separate games simply by inserting a new cartridge. Figure 1: ROM Cartridge 23. ROM cartridges allowed the user to rapidly load and access programs and data without using a floppy drive, which was an expensive peripheral during the home computer era, and without using slow, sequential, and often unreliable Compact Cassette tape. An advantage for the manufacturer was the relative security of the software in cartridge form, which was difficult for end users to replicate. However, cartridges were bulky and expensive to manufacture. As disc drives became more common and software expanded beyond the practical limits of ROM size, cartridge slots disappeared from later game consoles and personal computers. 24. Optical discs replaced ROM cartridges in consoles by the early 2000’s. Optical discs are direct access storage devices that are written and read by light. The most common types are CD, DVD and Blu-ray. Optical discs superseded the earlier ROM cartridges because they weighed less, were cheaper to manufacture, and had higher storage capacities. However, optical discs have disadvantages as well. They cost more per GB/TB than any other forms of storage devices. Unless it is a Blu-ray disk, the maximum storage the optical discs can offer is 4.7GB. Also, they are prone to scratching which makes the disk unusable. Figure 2: Optical Discs 25. Then came advances in internet bandwidth. Video on demand and online streaming replaced the need for the console hardware required for multimedia tasks such as playing audio and video discs. Game developers and retail outlets began selling digital download codes that users could purchase online, and console manufacturers began to load digital stores onto their consoles for instant access to video games. 26. Streaming and digital downloads offered convenience—a user no longer had to go to the store to purchase a disc or wait for one to arrive through an online store. Now, video games could be purchased and played instantly with a click of a button or by entering a code into the console. Also, theoretically, digital downloads were cheaper. There is virtually no marginal cost to an additional download, unlike discs which had to be manufactured, loaded with media, and transported to consumers. 27. Digital downloads are projected to dominate the market. Minami Munakata, an analyst at Goldman Sachs, estimated that the ratio of digital game sales compared to disc-based sales would likely rise from around 51 per cent now to 80 per cent by 2025. 28. This shift towards digital downloads has presented opportunities for those companies that can control the digital space. Revenues from video games reached approximately $170 billion worldwide in 2020.1 These revenues are projected to reach $277.95 billion worldwide by 2025.2 29. For the past two decades, three companies have dominated the market for personal video game consoles: Sony, which manufactures the PlayStation; Microsoft, manufacturer of the Xbox; and Nintendo. All three companies periodically release new models of their consoles, with updated hardware and software and new design features. 30. Nintendo has the longest history of the three, having released a dozen models since its 1985 debut. Microsoft and Sony have released fewer versions of their home consoles— four versions of the Xbox have been released since 2001 and five versions of the PlayStation have been released since 1994. 31. Sony, Xbox and Nintendo are not limited to manufacturing and selling video game consoles; each also develops and publishes video games. Most PlayStation games come from 1 Global Video Game Software Market Report 2021, BusinessWire (Mar. 9, 2021), https://www.businesswire.com/news/home/20210309005558/en/Global-Video-Game-Software- Market-Report-2021-Long-term-Forecast-to-2025-2030-Featuring-Major-Players---Sony- Activision-Blizzard-Microsoft-EA-and-Nintendo---ResearchAndMarkets.com outside developers, while Nintendo develops most of the games for its consoles in-house. The market for Xbox games is more evenly split, with approximately 30% developed by Microsoft. 32. Video games are not cross-console compatible. For example, a game developed for the PlayStation will not run on an Xbox, and vice versa. However, developers often release versions of their games for all three consoles. B. Sony PlayStation 33. Sony is one of the largest manufacturers of video game consoles in the world. In 1994, Sony launched its first video game console, the PlayStation. Sony’s release of the PlayStation elicited critical acclaim and strong sales; in less than a decade, it became the first computer entertainment platform to ship over 100 million units. Sony revolutionized the console industry with its use of optical discs, heralding the console industry’s transition away from cartridges. 34. The PlayStation is a computer specially designed for gaming that connects to a display (either a TV, computer monitor, or projector) to enable users to play video games from the comfort of their homes. Sony sells the hardware—the physical console—which is preloaded with the operating system that enables consumers to play games and run various applications, including the PlayStation Store. 35. Over the last two and a half decades, Sony has released five updated versions of the PlayStation—sequentially numbered 1 through 5. Sony’s latest version—the PS5—was released on November 12, 2020. The new system is available in two versions: a standard model (“PS5”), available for $499 retail, and the PS5 DE, which sells for $399 retail. Figure 3: PlayStation 5 and PlayStation 5 Digital Edition 36. The PS5 includes an optical disc drive, providing users with two option: to (i) continue purchasing physical disc copies of games, available from retailers or game developers; or (ii) buy digital-only copies and download them to their consoles. By contrast, the PS5 DE does not include a disc drive, meaning users can only purchase digital games. 37. The PS5 is backward compatible with the overwhelming majority of PS4 games. This means that most PS4 games will play on the PS5. 38. As of March 31, 2021—just four months after its initial release—Sony had sold 7.8 million PS5 consoles, making it the fastest selling console in U.S. history.3 Through these sales, Sony has earned over $3 billion in revenue.4 These astronomical sales were achieved despite Sony’s inability to supply anywhere close to enough units due to supply-chain failures caused by the coronavirus pandemic.5 Sales are predicted to surpass 200 million units. 3 Sony PS5 now fastest-selling console in US history in both unit and dollar sales, says NPD, CNET (Apr. 16, 2021), https://www.cnet.com/news/sony-ps5-now-fastest-selling-console-in-us- history-in-both-unit-and-dollar-sales-says-npd/ 4 See N.F. Mendoza, PlayStation rakes in $2.6 billion in PS5 sales, TechRepublic (Feb. 25, 2021), https://www.techrepublic.com/article/playstation-rakes-in-2-6-billion-in-ps5-sales/ (noting PlayStation 5 generated $2.6 billion in sales with 5.21 million counsels sold) 5 Still Looking for a New Gaming Console? Here’s Why, The New York Times (Jan. 29, 2021), https://www.nytimes.com/2021/01/29/business/ps5-xbox-console-shortage.html 39. Despite record revenue from the PS5, Sony claims it sells its console at a loss.6 Yet Sony realizes huge profits due to the profit maximizing ecosystem it has built around its console. Sony has used the console’s popularity to build PlayStation into a multifaceted digital entertainment brand which includes an online store for purchasing and downloading digital video games directly to the console (the PlayStation Store), a unified online multiplayer gaming and digital media delivery service (the PlayStation Network), a subscription-based digital video game streaming service (PlayStation Now), a digital movie and TV distribution service (PlayStation Video), and Sony’s video game development arm (SIE Worldwide Studios). 40. The PlayStation Store launched on November 11, 2006, available on the PlayStation 3 console. Since the launch of the original PlayStation in 1994, PlayStation games had been available only on discs. Starting in 2006, users could access the PlayStation Store and purchase games directly from their console, and then download them through the PlayStation Network, which launched at the same time to facilitate the delivery of digital content. Users could also purchase download codes from the same retailers who sell physical games such as Amazon, GameStop, Walmart, and Target. The codes could be redeemed on the PlayStation Network for digital copies of PlayStation games. The Network also allowed users to play games online against their friends in different locations. 41. Sony generates the bulk of its profits from digital downloads available through the PlayStation Store. In 2020, digital downloads made up 62% of sales for PlayStation games, compared to only 43% in 20187 and Sony earned $1.76 billion in revenues in the third quarter of 6 PS5 Is Being Sold At A Loss, Yet Sony Is Posting Record Profits, Forbes (Feb. 3, 2021), https://www.forbes.com/sites/paultassi/2021/02/03/ps5-is-being-sold-at-a-loss-yet-sony-is- posting-record-profits/?sh=791c06185fd2 7 Mustafa Mahmoud, 62% of all full PlayStation game sales were digital in 2020, Kitguru (Mar. 12, 202), https://www.kitguru.net/gaming/mustafa-mahmoud/62-of-all-full-playstation-game- sales-were-digital-in-2020/ fiscal year 2020 alone through digital sales in the PlayStation Store.8 These revenues will continue to grow as more and more people buy PlayStation 5, and as those who have already purchased one continue buying new games. C. Sony Ties the PlayStation Store to the PS5 DE 42. As discussed above, the PS5 DE includes two components—hardware and software—that enable consumers to play video games. The hardware comes preloaded with Sony’s proprietary operating system (“OS”), and users are not able to substitute Sony’s OS for another company’s OS. This differs from the personal computer market, where Dell, HP, Lenovo, and others sell the hardware—the PCs—and users can load various OS, such as Apple’s iOS, Microsoft’s Windows or Linux. You cannot run the Xbox’s OS on a PS5. 43. Sony’s OS includes the PlayStation Store—an online marketplace from which users can purchase games on to their device. The PlayStation Store comes pre-loaded onto the PS5 DE and there is no way to remove it. There is also no other option to purchase games on the PS5 DE—a user must use the PlayStation Store. 44. To use the PlayStation Store, a user must create a master account. A log of all previously purchased items, known as “Download List,” records each PlayStation Store account’s complete download activity. Each master account is associated with an online virtual “wallet” to which funds can be added. This wallet is then debited when a purchase is made from the store. Money can be added to the wallet through different systems of payment, including credit cards, debit cards, PayPal transfers and prepaid gift cards, but the wallet does not accept cash. 45. To purchase digital games through the PlayStation Store, users must use the PlayStation wallet. Each time a user transacts using the PlayStation wallet, Sony charges 8 Andy Robinson, Sony’s gaming business is on course for its best-ever year in terms of revenue and profit, its latest financial results have suggested, VGC (Feb. 3, 2021), https://www.videogameschronicle.com/news/playstation-is-on-course-for-its-best-ever-year- with-4-5m-ps5s-now-shipped/ publishers a commission fee. Upon information and belief, that commission fee is as high as 30%. Sony tied the PlayStation Store to the PS5 DE to allow it to charge supracompetitive commission fees. These supracompetitive commission fees were then passed on to consumers, resulting in higher prices for digital copies of PS5 video games. D. Sony Forces Customers to Purchase Games Through the PlayStation Store 46. Despite Sony’s control over the market for digital copies of PS5 video games purchased through the PlayStation Store, it faced one potential source of competition. Historically, consumers could purchase digital download codes for PlayStation games. A consumer could purchase the digital download code online or instore from a variety of retailers or visit a game publisher’s website to purchase the code. The consumer could then input the code on the PlayStation and begin playing a digital copy of the game. 47. In anticipation of the PlayStation 5 launch, Sony eliminated retailers’ ability to sell digital download codes for PlayStation video games, thereby entrenching its monopoly power over the PlayStation Digital Game Distribution market.9 In a statement released on March 26, 2019, Sony confirmed what had been circulating as rumor for a number of days, that as of April 1, 2019, Sony would “no longer offer full games through SIE’s Global Digital at Retail program.”10 In other words, Sony would no longer give retailers the ability to sell digital download codes. 48. Sony claimed the decision “was made in order to continue to align key businesses globally.”11 In reality, Sony made this decision to monopolize the PlayStation Digital Game 9 Sony to Stop Retailers Selling PS4 Game Codes on April 1, PCMag (Mar. 26, 2019), https://www.pcmag.com/news/sony-to-stop-retailers-selling-ps4-game-codes-on-april- 1#:~:text=Sony%20has%20decided%20retailers%20can,from%20sale%20on%20April%201.&t ext=The%20decision%20impacts%20all%20retailers,PS4%20game%20in%20digital%20form 10 Sony confirms it will no longer provide full game digital download codes to shops, Eurogamer (Mar. 26, 2019), https://www.eurogamer.net/articles/2019-03-26-sony-confirms-plans-to-stop- giving-shops-full-game-download-codes-to-sell Distribution market. For purchasers of the PS5 DE, the only way they can acquire video games for their system is to purchase them via the PlayStation Store. 49. Purchasing digital download codes through brick-and-mortar retail outlets has several distinct advantages. First, retail availability of digital game codes was especially useful for players who did not or could not use a credit card on the PlayStation Store. Second, consumers could make use of trade-in credit from physical games and participate in a robust resale network of buying and selling games second-hand. Third, retail outlets often provided special promotions to attract customer traffic to their store, offering video games at a lower price compared to the PlayStation Store. Fourth, retail outlets offered advice and recommendations from in-store associates, which was particularly useful given the number of games purchased as gifts by parents, grandparents, and relatives for children and young adults. 50. Sony’s new restrictions established a monopoly over the PlayStation Digital Game Distribution market, swiftly and effectively foreclosing all retail price and quality competition on these games. As a direct and proximate result, purchasers of the PS5 DE are forced to pay supracompetitive prices for video games, since they have no option to buy games on discs. Purchasers of the PS5 DE are also unable to benefit from retail outlets’ many benefits, including knowledgeable sales personnel and the aftermarket resale network. 51. On information and belief, Sony—through SIE Worldwide Studios—charges a 30% commission to publishers for all content sold on its PlayStation Store, including video games. Moreover, to sell games on the PlayStation Store developers and publishers of video games must agree to give Sony complete control over the resale price. By contrast, on information and belief, Sony charges an 11.5% Platform Royalty Fee for physical games sold at external retailers. Retailers retain the right to set their resale prices (i.e., the retail markup). Besides the Royalty Fee and the retail markup, the rest of the purchase price of video games goes to the developer. 52. Because of the large commission rate, prices for video games available in the PlayStation Store are higher than they would be if publishers retained the right to set prices and retailers could dictate the resale markup. When a consumer buys a video game for their PS5 DE, and they have no choice but to purchase it from the PlayStation Store, they pay the full purchase price, including Sony’s 30% commission, directly to Sony. 53. In contrast to Sony, Microsoft and Nintendo each allow consumers to buy download codes from the same retailers who sell games on disc, which they then use to download the games directly to their consoles. E. Sony Attempts to Stack the Deck in its Favor 54. In 2020, Sony purchased a $250 million stake in Epic Games, the developer behind the popular game Fortnite.12 Sony invested an additional $200 million in 2021, making a combined investment of $450 million.13 Fortnite is offered for free on game consoles, including the PS5, on PCs, and on mobile devices. Fortnite generates all its revenue through in-game purchases. 55. In 2020, Epic sued Apple and Google, arguing that the companies violated the antitrust laws through conduct related to their mobile app stores. Specifically, Epic argued that Apple and Google unlawfully maintain monopoly power over their application store distribution markets, “including by imposing technical and contractual restrictions on [their operating system], which prevents the distribution of [] apps through means other than the App Store and prevents developers from distributing competing app stores to [] users.”14 56. Hedging its bets, Epic also introduced legislation to several state legislatures that would allow developers to avoid paying Apple and Google’s app store fees.15 Curiously, the bills 12 https://www.theverge.com/2020/7/9/21318978/sony-epic-games-fortnite-investment-250- million-game-development 13 Sony Invests Another $200 Million in Epic’s Latest Billion-Dollar Funding Round, WCCFTech (Apr. 13, 2021), https://wccftech.com/sony-invests-epic-games-another-200-million/ 14 Epic Games is suing Apple, The Verge (Aug. 13, 2020), https://www.theverge.com/2020/8/13/ 21367963/epic-fortnite-legal-complaint-apple-ios-app-store-removal-injunctive-relief 15 Epic Games And Match Group Are Pushing States To Pass App Store Regulation That Would Hurt Apple And Google, Forbes (Mar. 4, 2021), https://www.forbes.com/sites/rachelsandler /2021/03/04/epic-games-and-match-group-are-pushing-states-to-pass-app-store-regulation-that- would-hurt-apple-and-google/?sh=7005b84f1dd5 Epic has proposed have a carve out for stores within consoles. This carve out would allow Sony to continue engaging in conduct that Epic (one of Sony’s investments) argues is anticompetitive. Sony—through Epic—seeks to protect its monopolistic practices while at the same time hindering its rivals from engaging in similar conduct. ANTICOMPETITIVE EFFECTS 57. Sony’s acquisition and maintenance of a monopoly in the market for PlayStation Digital Game Distribution causes consumers to pay more for their PS5 DE games and other content than they would have in a competitive market. It has also caused reduced output of and lower quality PlayStation games than would exist in a free and unrestrained competitive market. 58. The lack of a truly competitive environment has also led to reduced output and supply of PlayStation video games because developers are barred from selling these games at prices below Sony’s mandated and inflated 30% marked-up price. Under basic economic principles, lower prices would generate both increased demand and increased supply to meet that demand in the PlayStation Digital Game Distribution market. Sony’s unlawful monopoly naturally restricts both supply and demand. 59. Evidence of the anticompetitive price effect is already manifesting itself as demonstrated by the current price differences for PlayStation video games across different retailers. For example, on May 5, 2021, three popular video games were available at lower prices from retailers, as described in the tables below. Prices across retailers for NBA 2k21 – PS4 (Standard Edition) Price Difference to SIE SIE Retailer Sales Price PS Store Commission % Commission $ PS Store $59.99 - 30 17.99 Target $29.99 $30 11.5 3.44 Walmart $27.93 $32.06 11.5 3.21 BestBuy $19.99 $40 11.5 2.29 Amazon $19.99 $40 11.5 2.29 GameStop (new) $18.99 $41 - - eBay (used) $17.99 $42 - - Prices across retailers for Madden NFL 21 - Standard Edition PS4/PS5 Price Difference to SIE SIE Retailer Sales Price PS Store Commission % Commission $ PS Store $59.99 - 30 17.99 GameStop $29.99 $30 11.5 3.44 Amazon $28.50 $31.49 11.5 3.27 Target $19.99 $40 11.5 2.29 BestBuy $19.99 $40 11.5 2.29 Walmart $19.88 $40.11 11.5 2.28 eBay (used) $7.00 $52.99 - - Prices across retailers for Red Dead Redemption 2 - Standard Edition PS4 Price Difference to SIE SIE Retailer Sales Price PS Store Commission % Commission $ PS Store $59.99 - 30 17.99 Amazon $37.99 $22 11.5 4.36 BestBuy $29.99 $30 11.5 3.44 Target $29.99 $30 11.5 3.44 GameStop (used) $27.99 $32 - - Walmart $27.88 $32.11 11.5 3.20 eBay (used) $10.50 $49.49 - - 60. The market for video games on disc provides a helpful benchmark for what prices would look like in a competitive market for digital games. There is no legitimate reason digital video games should be more expensive than their physical counterparts. In fact, given the higher input costs involved in manufacturing, packaging and distribution, prices for games in a truly competitive market for digital games would likely be substantially lower than they are for games on disc. The only explanation for the stark price differences is Sony’s ability to charge supracompetitive prices by eliminating price competition with retailer outlets. 61. As game discs are replaced with digital distribution, Sony has positioned itself to gain an ever-increasing share of the market for all PlayStation games. 62. The existence of supracompetitive pricing, reduced consumer choice among market alternatives, and reduced output and supply demonstrate that Sony’s monopolistic conduct has injured competition generally in the market for digital PlayStation games, precisely the type of harm the antitrust laws were enacted to remedy. ANTITRUST IMPACT 63. Plaintiff has been injured by Sony’s anticompetitive conduct because he paid more for his PS5 DE video games than he would have paid in a competitive market. Plaintiff has also been injured because Sony’s unlawful monopolization of the PlayStation Digital Game Distribution market extinguished Plaintiff’s freedom of choosing between video games sold through the PlayStation Store and lower cost alternatives that would have been available had Sony not monopolized the market. Plaintiff is deprived of beneficial aspects of the retail sales channel, including knowledgeable sales personnel and a robust secondary market to buy and sell pre-owned video games. 64. Plaintiff is also harmed by less of innovation. The lost profits to developers caused by Sony’s monopolization reduces their incentive to create new and innovative games for the PS5 DE, which causes Plaintiff to suffer injury in the form of reduced quality and lower output of PS5 DE games. EFFECT ON INTERSTATE COMMERCE 65. During the relevant time period, Sony manufactured, marketed, sold, and shipped PS5 DE consoles and PlayStation 5 games across state lines in an uninterrupted flow of interstate commerce. 66. During the relevant time period, Plaintiff and Class members purchased PS5 DE consoles, digital videogames, other digital content, and related services from Sony and/or its agents. As a result of Sony’s illegal and anticompetitive conduct, Plaintiff and Class members were compelled to pay, and did pay, artificially inflated prices for one or more of the aforementioned products and services. 67. During the relevant time period, Sony employed various instrumentalities of interstate commerce to effectuate the illegal acts alleged herein, including the United States mail, interstate and foreign travel, and interstate and foreign wire commerce. 68. Defendants’ conduct was within the flow of and was intended to have and did have a direct, substantial, and foreseeable effect on interstate commerce. 69. Sony’s conduct has also had substantial intrastate effects in that, among other things, consumers paid overcharges in each state. Sony’s conduct materially deprived the consuming public—including of purchasers in each state—of any choice to purchase more affordable PS5 DE games from retailers other than Sony. The absence of competition for PS5 DE games has, and continues to, directly and substantially affect and disrupt commerce within each RELEVANT MARKETS AND MONPOLY POWER 70. There are two relevant product markets in this case, and Sony has monopoly power in each. 71. First, there is the product market for the PS5 DE console (the “PS5 DE Gaming Platform” market). As discussed above, the PS5 DE is a console that enables users to play PlayStation games. Unlike the PS5, the PS5 DE does not have an optical disc drive—users must purchase digital games to utilize the PS5 DE. The PS5 DE is also sold at a $100 discount compared to the PS5. 72. Sony controls 100% of the PS5 DE Gaming Platforms market. No other company creates a console that can run PlayStation games. The PS5 and the PS5 DE are not interchangeable because of the large price discount. Consumers faced with a small but significant and non-transitory increase in price (“SSNIP”) would not transition away from the PS5 DE to the PS5. 73. Furthermore, other game consoles are not interchangeable. Due to the high cost of consoles (anywhere from $300 to $600), the differentiation among them, and the lack of cross- compatibility of video games, each console creates a separate market for games that can be played on it. A SSNIP to the price of games for one console will not, therefore, cause a consumer to switch to one of the other consoles. 74. There are also high barriers to entry in the console market. As discussed above, over the last two decades there have only been three competitors in the console market—Sony, Xbox, and Nintendo. It is unlikely that a new console will come on to the market soon to take market share away from the three dominant players. Console development is costly and takes significant time. Popularity derives from network effects (a large enough community of gamers and game developers to make the console attractive), familiarity with the console and marketing. 75. Second, digital video games played on the PS5 DE are a relevant market (the “PlayStation Digital Game Distribution” market). Sony controls 100% of the PlayStation Digital Game Distribution market after its decision to make inoperable digital download codes sold by retailers. Today, consumers that purchase a PS5 DE have only one option to play video games— purchase directly from Sony on the PlayStation Store. 76. Historically, there was vigorous price competition among retailers within the PlayStation Digital Game Distribution. Retailers tried to offer the best price and services to consumers and thereby gain a higher share of the market while maintaining profits. For PlayStation games, Sony’s only role in this market was to take its Royalty Fee from every game sold. It had no control over the price of games. 77. By prohibiting resale of PS5 DE games except through the PlayStation Store, Sony established a complete monopoly in the market for PlayStation Digital Game Distribution. Sony has a 100% market share in the relevant market. 78. Digital distribution of video games sold on other consoles is not substitutable because video games are not cross-platform compatible. An Xbox digital download code cannot be used to play video games on a PS5 DE. 79. Furthermore, consumers would not purchase a new console faced with a SSNIP on digital PlayStation games. Consoles cost anywhere from $300 to $600, whereas games cost at most $60. 80. The relevant geographic market is the United States, its territories, possessions, and the Commonwealth of Puerto Rico. CLASS ACTION ALLEGATIONS 81. Plaintiff brings this action on behalf of himself and all others similarly situated as an action under Federal Rules of Civil Procedure 23(a), (b)(2) and (3), seeking damages and injunctive relief on behalf of the following class: All persons in the United States who purchased a video game through the PlayStation Store while using the PS5 DE at any time from November 12, 2020 through the present (the “relevant time period”). This definition specifically excludes the following person or entities: a. Sony and its parent companies, subsidiaries, and affiliates; b. Any of Sony’s officers, directors, management, employees, subsidiaries, affiliates or agents; c. All governmental entities; d. The judges and chambers staff in this case, as well as any members of their immediate families; and e. Any counsel in this litigation. 82. The Class seeks damages for the overcharges they have paid since Sony monopolized the relevant market, and permanent injunctive relief to prevent or remedy the unlawful conduct alleged herein and thereby restore competition in the relevant market. 83. Members of the Class are so numerous and geographically dispersed that joinder of all members is impracticable. Upon information and belief, there are at least one million Class members who reside in and have purchased a video game through the PlayStation Store while using a PS5 DE in the United States. Moreover, given the costs of complex antitrust litigation, it would be uneconomic for many class members to bring individual claims and join them together. The Classes are readily identifiable from information and records in the possession of Defendants and third parties. 84. Plaintiff is a member of the Class he seeks to represent, and his claims arise from the same factual and legal bases as those of the Class; he asserts the same legal theories as do all Class members. 85. Plaintiff’s claims are typical of the claims of the members of the Class. Plaintiff’s claims arise out of the same course of anticompetitive conduct that gives rise to the claims of the other Class members. Plaintiff and all members of the Class were damaged by the same wrongful conduct: Sony’s monopolization of PlayStation Digital Game Distribution market. Plaintiff and all members of the Class paid supracompetitive prices for PS5 DE video games and were deprived of the benefits of retail competition as a result of Sony’s unlawful monopoly. 86. Plaintiff will fairly and adequately protect and represent the interests of the Class. The interests of Plaintiff are aligned with, and not antagonistic to, those of the other members of the Class. 87. Plaintiff is represented by counsel who are experienced and competent in the prosecution of class action antitrust litigation. 88. Questions of law and fact common to the members of the Class predominate over questions that may affect only individual Class members. Overcharge damages with respect to the Class as a whole are appropriate because Sony acted on grounds generally applicable to the entirety of the Class. Such generally applicable conduct is inherent in Sony’s unlawful creation and maintenance of a monopoly in the market for PlayStation Digital Game Distribution. Questions of law and fact common to the Classes include, but are not limited to: a) Whether Sony unlawfully created, maintained and continues to maintain monopoly power in the relevant market; b) Whether Sony’s unlawful monopoly has caused and continues to cause anticompetitive effects in the relevant market; c) Whether Sony unlawfully tied its PlayStation Store to its PlayStation console; d) Whether procompetitive justifications exist, and if they do, whether there were less restrictive means of achieving them; e) Whether Sony’s unlawful monopoly has substantially affected intrastate and/or interstate commerce; f) Whether Sony’s unlawful monopoly caused antitrust injury through overcharges to the business or property of Plaintiff and the members of the Class; g) Whether injunctive relief is warranted to restore competition in the relevant market; and h) The quantum of overcharges paid by the Classes in the aggregate. 89. The common questions of law and fact are identical for each and every member of the Class. 90. Plaintiff will thoroughly and adequately protect the interests of the Class, having obtained qualified and competent legal counsel to represent himself and those similarly situated. 91. The prosecution of separate actions by individual class members would create a risk of inconsistent adjudications and cause needless expenditure of judicial resources. 92. Plaintiff is typical of the Class in that his claims, like those of the Class, are based on the same anticompetitive conduct and the same legal theories. 93. Class action treatment is a superior method for the fair and efficient adjudication of the controversy. Such treatment will permit a large number of similarly situated persons to prosecute their common claims in a single forum simultaneously, efficiently, and without the unnecessary duplication of evidence, effort, or expense that numerous individual actions would engender. The benefits of proceeding through the class mechanism, including providing injured persons or entities a method for obtaining redress on claims that could not practicably be pursued individually, substantially outweighs potential difficulties in management of this class action. 94. Plaintiff knows of no special difficulty to be encountered in litigating this action that would preclude its maintenance as a class action. CAUSES OF ACTION FIRST CAUSE OF ACTION Monopolization of the PS5 Distribution Market (15 U.S.C. §§ 2 and 3(b)) (Damages) 95. Plaintiff realleges and incorporates the allegations elsewhere in the Complaint as if fully set forth herein. 96. Sony has willfully acquired and maintained monopoly power in the relevant markets for PS5 DE Gaming Platforms and PlayStation Digital Game Distribution. Sony has the power to control prices or exclude competition in the relevant markets. 97. Sony has a 100% share of the relevant market for PS5 DE Gaming Platforms and PlayStation Digital Game Distribution, and there are substantial barriers to entry in each relevant market. 98. Sony at all relevant times, retained exclusive control over the design, features and operating software for the PS5 DE. 99. Sony has willfully acquired and maintained monopoly power in the PlayStation Digital Game Distribution market by means of predatory, exclusionary, and anticompetitive conduct, including but not limited to its decision to tie the PlayStation Store to the PS5 DE Gaming Platform and refusal to allow digital download codes for PS5 to be sold by retailers. 100. Publishers that would like to publish games enabled for the PS5 DE Gaming Platform must sell all their games through the PlayStation Store. This constitutes a de-facto tie involving the PS5 DE Gaming Platform and the PlayStation Store, as publishers cannot avoid the PlayStation Store if they want access to the PS5 DE Gaming Platform. 101. Sony specifically intended to eliminate price competition from other digital video game retailers so that it could monopolize the PlayStation Digital Game Distribution market and derive supracompetitive profits therefrom. 102. Sony’s anticompetitive conduct is not justified because its conduct does not enhance overall efficiency or make the relevant market more efficient. 103. Sony’s conduct has had a substantial effect on interstate commerce. 104. Plaintiff and the Class have been or will be injured in their property as a result of Sony’s conduct. 105. Plaintiff and members of the Class have suffered and will continue to suffer economic injury to their property as a direct and proximate result of Sony’s unlawful monopolization. This injury is of the type that the antitrust laws were intended to prevent. Plaintiff has been and will be injured by the harm to competition as a result of Sony’s conduct. Sony is therefore liable for treble damages, costs, and attorneys’ fees in amounts to be proved at SECOND CAUSE OF ACTION Sherman Act Section 2—Monopolization of the PS5 Distribution Market (15 U.S.C. §2) (Declaratory and Injunctive Relief) 106. Plaintiff realleges and incorporates the allegations elsewhere in the Complaint as if fully set forth herein. 107. Plaintiff seeks declaratory and injunctive relief under the federal antitrust laws. 108. Plaintiff’s allegations described herein constitute a violation of Section 2 of the Sherman Act. 109. Sony effectuated a scheme to create and maintain a monopoly in the PlayStation Digital Game Distribution market. The goal, purpose and/or effect of the scheme was to eliminate and/or suppress price competition in order to charge supracompetitive prices for video games that can be played on the PS5 DE. 110. The anticompetitive conduct alleged herein should be declared illegal. 111. Plaintiff and the Class have been injured in their business or property by reason of Sony’s antitrust violations alleged in this Count. Their injury consists of paying higher prices for PS5 DE video games than they would have paid in the absence of those violations. These injuries will continue unless halted. 112. Plaintiff and the Class, pursuant to Fed. R. Civ. P. 57 and 28 U.S.C. § 2201(a), hereby seek a declaratory judgment that Defendants’ conduct constitutes a violation of § 2 of the Sherman Act. 113. Plaintiff and the Class further seek equitable and injunctive relief pursuant to Section 16 of the Clayton Act, 15 U.S.C. § 26, and other applicable law, to correct the anticompetitive effects caused by Defendants’ unlawful conduct. Sony’s unlawful conduct is continuing and will continue unless it is permanently enjoined. The anticompetitive effects of Sony’s unlawful conduct in the relevant market are continuing and will continue absent an injunction. PRAYER FOR RELIEF WHEREFORE, Plaintiff, on behalf of himself, and the proposed Class, pray for judgment against Sony as to each and every claim made herein and for the following relief: A. An order determining that this action may be maintained as a class action pursuant to Rules 23(a), (b)(2) and (b)(3) of the Federal Rules of Civil Procedure, and direct that reasonable notice of this action, as provided by Rule 23(c)(2), be given to the Class, and appoint the Plaintiff as the named representative of the Class; B. Injunctive relief restoring competition to the PlayStation Digital Game Distribution market and permanently enjoining Sony from continuing the unlawful conduct alleged here, and from engaging in similar or related conduct in the future; C. An award to Plaintiff and the Class consisting of treble damages in an amount to be determined at trial; pre and post-judgment interest; and costs, expenses, and reasonable attorneys’ fees; and D. Any other and further relief the case may require, and the Court may deem just and proper under the circumstances. JURY DEMAND 114. Pursuant to Rule 38 of the Federal Rules of Civil Procedure, Plaintiff, on behalf of himself and the proposed Classes, demands a trial by jury on all issues so triable. Dated: May 7, 2021 By: /s/ Joseph R. Saveri Joseph R. Saveri Joseph R. Saveri (State Bar No. 130064) Steven N. Williams (State Bar No. 175489) Kate Malone (State Bar No. 290884) Chris K.L. Young (State Bar No. 318371) Kyle P. Quackenbush (State Bar No. 322401) Anupama K. Reddy (State Bar No. 324873) JOSEPH SAVERI LAW FIRM, LLP 601 California Street, Suite 1000 San Francisco, California 94108 Telephone: (415) 500-6800 Facsimile: (415) 395-9940 Email: [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] Counsel for Plaintiff and the Proposed Class (IN U.S. PLAINTIFF CASES ONLY) (EXCEPT IN U.S. PLAINTIFF CASES) (If Known) (Firm Name, Address, and Telephone Number) One Box Only) (For Diversity Cases Only) and One Box for Defendant) or (U.S. Government Not a Party) and (Indicate Citizenship of Parties in Item III) (specify) (Do not cite jurisdictional statutes unless diversity) (See instructions):
antitrust
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IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA Civil Action No.: ( % - S- J7 'f VICTOR FUENTES, individually and on behalf of all others similarly situated, Complaint -- Class Action Plaintiff, Jury Trial Demanded / ROY AL DUTCH SHELL PLC, SHELL OIL COMPANY, PENNZOIL-QUAKER STATE COMP ANY and JIFFY LUBE INTERNATIONAL, INC., Defendants. INTRODUCTION I. Average hourly pay at Jiffy Lube shops in the United States ranges from approximately $8.14 per hour for an Entry Level Technician to $16. 88 per hour for an lnspector. 1 In contrast, the United States' "living wage"-the ··approximate income needed to meet a family's basic needs"-is $15.12. ~ 2. Likely contributing to this wage gap, according to a study by two Princeton economists, are no-poach provisions in franchise agreements which 1 https://www .indeed.com/cmp/Jiffy-Lube/salaries 2 Massachusetts Institute of Technology (MIT), http://bit.ly/20P0QvY. prohibit one shop owner from offering work to employees of another shop owner. 3 Jiffy Lube-which has more than 2,000 shops across the country- imposed such a no-poach clause in both of its standard franchise agreements. 4 Owners of a Jiffy Lube franchise, for example, cannot hire anyone who works or has worked at another Jiffy Lube within the previous six months. One of the Princeton study' s authors explains that these no-poach provisions can "significantly influence pay" by obviating the need for franchise owners to compete for the best workers. 5 3. Another study, co-authored by Eric Posner, a professor at the University of Chicago Law School, found that "[w]hen a franchisor requires the different franchisees within its chain not to poach each other's workers ... the no-poaching agreement is anticompetitive, and will tend to suppress the wages of workers. " 6 4. Many states, such as California and Oklahoma, prohibit non- compete clauses in employment agreements. But by facilitating agreements between franchise owners not to compete for each other's workers, major brands like Jiffy Lube have been able to effectively utilize and enforce these prohibited clauses. 3 https://nyti.ms/2Ik0on9. 4 Jiffy Lube has two distinct franchise agreements; one that includes a "Products Program" requiring use of Pennzoil products, and one that does not. 5 Id. 6 http://bit.ly/2DBGJSE. 5. Federal courts recognize that these no-poach clauses in franchise agreements are anticompetitive agreements between and among franchisors and franchisees to reduce worker wages. For instance, in June 2018 a federal court upheld a federal antitrust claim against McDonald's for its no-poach clause, opining that "[e]ven a person with a rudimentary understanding of economics would understand" that if McDonald's franchises do not compete with each other for workers, wages "would stagnate. " 7 Another federal court ruled similarly in an antitrust action pertaining to Jimmy John's no-poach agreements. 8 6. Many states' attorneys general are investigating franchise businesses for their no-poach practices, and, as of October 15, 2018, at least 30 national chains have already entered consent decrees with the Washington Attorney General, pledging to remove no-poach provisions from their franchise agreements. 9 7. While eliminating these anticompetitive clauses will help workers going forward, current and former employees of Jiffy Lube shops-including Plaintiff Victor Fuentes-are owed antitrust damages for years of wage suppression. This action seeks to recover these damages and obtain additional injunctive relief on behalf of Mr. Fuentes and similarly situated Jiffy Lube 7 Deslandes v. McDonald's USA, LLC, No. 17 C 4857, 2018 WL 3105955, at *5 (N.D.111. June 25, 2018) (citation omitted). 8 Butler v. Jimmy John's Franchise, LLC, No. 18-cv-0133-MJR-RJD, 2018 WL 3631577 (S.D.111. July 31, 2018). 9 https://bit.ly/2SegSm W. workers. 8. Jiffy Lube's no-poach provision violates Section 1 of the Sherman Act, 15 U .S.C. § I. By conspiring with and facilitating franchisees to enter into agreements not to compete with one another and with Jiffy Lube itself, Jiffy Lube harmed Plaintiff and the class by suppressing their wages. JURISDICTION AND VENUE 9. This action is instituted under Sections 4 and 16 of the Clayton Act, 15 U.S.C. §§15 and 26, to recover treble damages and the costs of this suit, including reasonable attorneys' fees, against Defendants for the injuries sustained by Plaintiff as a result of Defendants' violations of Section 1 of the Sherman Act, 15 U .S.C. § I and to enjoin further violations. IO. Under Sections 4 and 16 of the Clayton Act, 15 U.S.C. §§15 and 26 and Section 4 of the Sherman Act, 15 U .S .C. §4, as well as 28 U .S .C. § § 1331, 1332(d), and 1337, the Court has subject matter jurisdiction to prevent and restrain the Defendants from violating Section I of the Sherman Act, 15 U.S.C. 11. Venue is proper in this judicial district under Sections 4, 12, and 16 of the Clayton Act, 15 U.S.C. §§15, 22, and 26, and under 28 U.S.C. § 1391 (b)(2) and (c)(2). Jiffy Lube transacts or has transacted business in this district, and many of the events that gave rise to this action occurred in this district. 12. Jiffy Lube is in the business of selling convenient lubrication, oil change, and light repair services for cars and light trucks to customers through independently owned and operated franchise shops. These shops may be found in 4 7 of the 50 states in the U.S. Jiffy Lube has substantial business activities with each franchised shop, including entering into a contractual franchise agreement with the owner of the franchise. Jiffy Lube engages in substantial activities at issue in this Complaint that flow through and substantially affect interstate commerce. PLANTIFF 13. Plaintiff Victor Fuentes is a resident of Greenacres, Florida. He was employed by Mid-Atlantic Lubes, Inc., a franchisee that owns and operates approximately 20 Jiffy Lube shops in Pennsylvania and New Jersey. Fuentes was employed for about three months at the shop located in Montgomeryville, Pennsylvania, starting as an Entry Level Technician and eventually rising to the position of Customer Service Advisor. About a year later, Fuentes obtained employment with Atlantic Coast Enterprises, LLC, a franchisee that owns and operates approximately 50 Jiffy Lube shops in Florida and South Carolina. Fuentes was employed for about a year and a half at Jiffy Lube shops owned by this franchisee in Fort Lauderdale and Boca Raton, Florida. DEFENDANTS 14. Defendant Royal Dutch Shell pie ("Shell") is a British-Dutch oil and gas company headquartered in the Netherlands and incorporated in the United Kingdom. Shell owns the Jiffy Lube brand through its subsidiaries Shell Oil Company ("SOC"), Pennzoil-Quaker State Company ("Pennzoil"), and Jiffy Lube International, Inc. ("JLI", collectively, "Defendants" or "Jiffy Lube"). 15. SOC, a wholly-owned subsidiary of Shell, is a Delaware corporation headquartered in Houston, Texas. 16. Pennzoil, a wholly-owned subsidiary of Shell, is a Delaware corporation headquartered in Houston, Texas. 17. JLI, a wholly-owned subsidiary of Shell, is a Delaware corporation headquartered in Houston, Texas. I 8. Jiffy Lube is in the business of selling convenient lubrication, oil change, and light repair services for cars and light trucks to customers through independently owned and operated franchise shops. AGENTS AND CO-CONSPIRATORS 19. The acts alleged against Defendants in this action were authorized, ordered, or conducted by Defendants' officers, agents, employees, or representatives actively engaged rn the management and operation of Defendants' businesses and affairs. 20. Various other corporations and persons that are not named defendants in this action, including Jiffy Lube franchisees, participated as co- conspirators in the violations alleged and performed acts and made statements in furtherance of the violations alleged. 21. Each Defendant acted as the principal, agent, or joint venture of, or for, other Defendants with respect to the acts, violations, and common course of conduct alleged by Plaintiff. FACTUAL ALLEGATIONS The Franchise Model 22. Jiffy Lube operates under a franchise model which involves the owner of a business (the franchisor) licensing, in return for a fee, to third parties (the franchisees) the right to operate a business or distribute goods and/or services using the franchisor's business name and systems (which varies depending on the franchisor) for an agreed period of time. 23. The franchise fee may be an upfront payment by the franchisee to the franchisor, an ongoing fee (e.g., an agreed percentage of revenue or profit) or a combination of the two. Franchising is an alternative to the franchisor building, owning and operating all of the stores or shops in the chain. The Jiffy Lube System 24. Founded in 1979, there are now more than 2,000 Jiffy Lube shops across the United States and Canada, with the vast majority located in the U.S. Jiffy Lube operates its business on a franchise model. Every Jiffy Lube shop is owned by an independent franchisee - Jiffy Lube itself does not operate any shops. It is the largest "quick lube" chain in the United States. The primary service provided by Jiffy Lube shops is the "Jiffy Lube Signature Service® Oil Change," but shops also provide a wide variety of other light automotive repair services. 25. In the "Careers" section of its website, Jiffy Lube tells prospective employees that employment with Jiffy Lube is "[m]ore than just a job, but a step toward a career that lets you instantly see the results of your hard work ... " and that "Jiffy Lube provides employees with a safe and enriching work environment ••• " 10 Jiffy Lube further assures applicants that they'll "be working with one of the most reputable companies in the business, one with a stake in your success because it enhances our customers' trust in Jiffy Lube." Id. The No-Poach Clause 26. To own a Jiffy Lube franchise, an aspiring franchisee must sign a standard franchise agreement with Jiffy Lube, with a typical term of 20 years. In addition, a franchisee must pay a franchise fee of approximately $35,000, training and other fees, and a percentage of monthly gross sales as a royalty to Jiffy Lube. Franchisees and managers of Jiffy Lube shops are required to attend training programs at Jiffy Lube training centers, with at least some of the cost borne by the franchisees. The total investment necessary to begin operating a Jiffy Lube franchise shop is between approximately $234,000 and $372,650, exclusive of real estate and construction costs. 27. Beginning at an unknown date and continuing through at least March 30, 2016, Jiffy Lube incorporated a clause into its standard franchise agreements prohibiting Jiffy Lube franchisees from soliciting or hiring existing employees of Jiffy Lube shops (the "No-Poach Clause"). Specifically, Jiffy Lube 10 https:/ /www.jiffylube.com/careers and franchisees agreed to the following: Franchisee covenants that during the term of this Agreement, Franchisee will not employ or seek to employ any person who is or within the preceding six months has been an employee of Franchisor or of any System franchisee of Franchisor, either directly or indirectly, for itself or through, on behalf of, or in conjunction with any person. 28. Jiffy Lube franchisees also agreed that Jiffy Lube had the unilateral power to terminate their franchises upon a franchisee's default, which includes franchisees' failing to comply with the No-Poach Clause. Jiffy Lube franchisees, therefore, ignore the No-Poach Clause at their peril and to their financial detriment. Jiffy Lube Shops are Independent Businesses that Compete With Each Other 29. As established by Jiffy Lube's standard franchise agreements, each Jiffy Lube franchise is operated as an independently owned and managed business, by an entity that is separate from Jiffy Lube. Specifically, the standard agreements state that each Jiffy Lube franchisee is: an independent contractor with the right to complete control and direction of the Franchised Center, subject only to the conditions and covenants established within this Agreement, the Manual and the System Manuals. No agency, employment or partnership is created or implied by the terms of this Agreement. Franchisee's business is totally separate from Franchisor. Jiffy Lube licenses to franchisees the right to use the Jiffy Lube brand and system in the operation of these independently owned franchise shops. 30. Jiffy Lube shops are all independently owned and operated franchises, which compete among each other. In executing a Jiffy Lube franchise agreement, a franchisee specifically acknowledges and represents that it is an independent business person or entity. The No-Poach Clause Benefits Jiffy Lube Shop Owners at the Expense of Employees and Consumers 31. Although each Jiffy Lube shop is an independently owned and operated business that competes with other Jiffy Lube shops-and although each franchisee contractually is solely responsible for all aspects of the employment relationship with its employees, with the sole right to hire, discipline, promote, demote, transfer, discharge, and establish wages, hours, benefits, and employment policies, among other things-Jiffy Lube and its franchisees have agreed not to compete among each other for workers. This agreement is expressly stated in Jiffy Lube franchise agreements. 32. Jiffy Lube enforced a no-poaching conspiracy among itself and franchisees for years in order to suppress wages. 3 3. The Jiffy Lube franchise agreement contains an integration clause. Franchisees specifically contract that, with limited exceptions, franchises are governed by the terms of the franchise agreement a franchisee executes and not by terms later agreed to by other franchisees. Jiffy Lube informs prospective franchisees that the terms of the contract will govern the franchise. 34. The Jiffy Lube Franchise Disclosure Document includes a list of all Jiffy Lube franchisees, organized by state, city, and street address. Franchisees thus know that these entities are the other franchisees as to whom the No-Poach Clause memorialized in the franchise agreement applies. 35. The No-Poach Clause would not be in the independent interest of Jiffy Lube shop owners if they were acting unilaterally. The profitability of each shop is critically dependent upon the quality of the workers they employ. It is therefore in the independent interest of Jiffy Lube and each Jiffy Lube franchisee to compete for the most conscientious, talented and experienced employees. 36. The No-Poach Clause artificially restricts the ability of Jiffy Lube and its franchisees to hire employees in a manner consistent with their individual economic interests. But by acting in concert, they also protect themselves from having their own employees poached by other Jiffy Lube shops that may place value on those employees for their training, experience or work ethic. This allows Jiffy Lube shop owners to retain their best employees without having to pay market wages or provide them with attractive working conditions and opportunities for promotion. 3 7. The No-Poach Clause does not benefit consumers because it does not help to incentivize Jiffy Lube or its franchisees to invest in training workers to improve the services they provide at Jiffy Lube shops. 3 8. Consumers can gain from competition among employers because a more competitive workforce may create more or better goods and services. Further, although unemployment is at record lows, wage growth remains sluggish. Low-paid workers regularly rely on public assistance to supplement their income. Higher wages would lessen the strain on public assistance, benefiting all consumers. 39. Critically, the No-Poach Clause does not benefit Jiffy Lube shop employees because it does not spur Jiffy Lube and its franchisees to invest in higher wages, benefits, and improved working conditions to compete for their labor. Because employees are not rewarded appropriately for their efforts, they are not motivated to excel at their jobs. Competition among employers helps actual and potential employees through higher wages, better benefits, or other terms of employment. 40. Jiffy Lube and its franchisees have a shared anticompetitive motive to keep labor costs low. As noted above, franchisees pay Jiffy Lube royalties based on a percentage of gross sales. Cost of labor therefore has a direct impact on franchisees' profitability. By agreeing not to compete for labor, they act against their unilateral self-interest, but serve and benefit from their shared interest. 41. But for the No-Poach Clause, each Jiffy Lube franchise is its own economic decision-maker with respect to hiring, firing, staffing, promotions and employee wages. But for the No-Poach Clause, each Jiffy Lube shop would compete with each other for the best-performing and most qualified employees. Jiffy Lube Systematically Suppresses Employee Wages and Mobility Through the No- Poach Clause 42. Low wages are consistent across Jiffy Lube shops. This has allowed Jiffy Lube owners and executives, and Jiffy Lube franchisees, to enrich themselves financially while full-time, hardworking employees often must resort to government benefits just to survive. A material reason for this is that Jiffy Lube has orchestrated an agreement among franchisees to stifle employee wages and mobility. 43. If Jiffy Lube shop owners had to either pay and promote good employees, or lose them to competitor locations, they would be forced to pay competitive wages and provide competitive promotion opportunities. However, because of the No-Poach Clause-and because their workers' levels of education, training and experience within Jiffy Lube shops are unique and not easily transferrable to other shops-franchisees do not compete with each other, and they do not have to compete with non-Jiffy Lube businesses for their employees, excepting entry-level positions. 44. Jiffy Lube and its franchisees are well-versed in no-poaching efforts as they regularly employ highly restrictive "unfair competition" agreements binding the franchise owners. Pursuant to the franchise agreements, both during and after the franchise term, Jiffy Lube franchisees are contractually prohibited from engaging indirectly or directly in any other business "substantially similar" to a Jiffy Lube shop. 45. Jiffy Lube's form employment applications include a specific inquiry into whether the candidate has previously been employed at a Jiffy Lube shop. The application requests information about the dates, location, and supervisor relating to any such employment. The potential employer can use this information to quickly determine whether the No-Poach Clause is implicated for an applicant. Jiffy Lube Employees Cannot Easily Leverage Their Skills to Gain Employment Elsewhere 46. Training, education, and experience at Jiffy Lube shops are not easily transferrable to other shops for a number of reasons. 4 7. Jiffy Lube reserves for itself the right to specify or require certain brands or models of communications equipment, computer systems, hardware for back-office and point-of-sale systems, printers and peripherals, backup systems, and the like. 48. Franchisees pay system-support fees for these proprietary systems and acknowledge that these systems provide access to confidential and proprietary information. Experience with these systems affords little value to other brand shops. 49. Franchisees use approved or mandatory suppliers and vendors affiliated with Jiffy Lube. Experience with these vendors is of little value to other shops. 50. Franchisees also utilize proprietary operating procedures, described in Jiffy Lube proprietary operating materials. 51. A no-poach agreement like the agreement among Jiffy Lube and its franchisees reduces employees' outside options and renders them less likely to quit, thereby increasing the share of net-returns captured by Jiffy Lube employers. Further, a no-poach agreement among all Jiffy Lube shop owners increases the specificity and one-off nature of human capital investment, as training that is productive throughout the chain can be used only by a single franchisee pursuant to the agreement. A Competitive Labor Market Would Include Solicitation and Hiring of Jiffy Lube Shop Employees by Other Jiffy Lube Shop Owners 52. All Jiffy Lube shops compete with each other. In a free, properly functioning and lawfully competitive labor market, Jiffy Lube franchisees would openly compete for labor by soliciting current employees of one or more other Jiffy Lube shops (i.e., attempting to "poach" other shops' employees). 53. For all these reasons, the fundamental principle of free competition applies to the labor market as well as to trade. "In terms of suppressing competition, companies agreeing not to compete for each other's employees is the same as companies agreeing not to compete for each other's customers." 11 54. According to Peter Cappelli, Wharton management professor and director of Wharton's Center for Human Resources, a no-poaching agreement is unfair to employees and such a pact "benefits the companies at the expense of their employees." Mr. Cappelli notes that the reason such agreements are illegal and violate both antitrust and employment laws is because "[c]ompanies could achieve the same results by making it attractive enough for employees not to leave." 12 11 Joseph Harrington, Wharton professor of business economics and public policy, https :/ /whr. tn/ScKBx2. 12 Id. 55. The collusion of employers to refrain from hiring each other's employees restricts employee mobility. This raises employers' power in the market at the expense of employees and diminishes employees' bargaining power. This is especially harmful to employees of Jiffy Lube shops as those employees are frequently paid below a living wage, and the marketable skills they acquire through their work at such shops primarily have value only to other such shops and do not easily transfer to other automotive service shops or businesses. No-poach agreements have anti-competitive impact in labor markets analogous to that of mergers in product markets. 56. Although unemployment in the United States is currently very low, wage growth stagnates. A decade removed from the Great Recession, wage growth has remained stuck below 3 percent. 13 A growing number of commentators identify proliferating no-poaching agreements-including those used within franchise systems-and dubious employee non-compete agreements as significant contributors to the atrophy in wage growth. 14 Government Action in Response to Illegal No-Poach Agreements 57. The United States Department of Justice (DOJ) has pursued and resolved civil antitrust investigations relating to no-poach agreements made between or among employers. For instance, in 2010, DOJ settlements with six high-tech employers prohibited those companies from engaging rn 11 See https://bit.ly/2FEpagY. 14 See, e.g., https://nyti.ms/2Ik0on9; https://nyti.ms/2t04myZ. anticompetitive no-solicitation agreements relating to their employees on a going-forward basis. 58. The 2016 DOJ/FTC Antitrust Guidance for Human Resource Professionals states: "Naked wage-fixing or no-poaching agreements among employers, whether entered into directly or through a third party intermediary, are per se illegal under the antitrust laws." 59. In July 2018, attorneys general (A Gs) of 11 states announced an investigation into no-poaching hiring practices at a number of franchise chains. According to a release from Illinois Attorney General ("AG") Lisa Madigan, the state is investigating no-poach agreements because those agreements "unfairly stop[] low-income workers from advancing and depress[] their wages." The state AGs demanded documents and information from franchisors about their no- poach practices. 60. On or about August 12, 2018, State of Washington Attorney General Bob Ferguson announced that in order to avoid lawsuits, certain franchisors had reached agreements to discontinue enforcement of no-poach provisions and to take steps to remove no-poach language from franchise agreements going forward. REPRESENTATIVE PLAINTIFF ALLEGATIONS AND ANTITRUST INJURY 61. Plaintiff Victor Fuentes began working at the Jiffy Lube shop in Montgomeryville, Pennsylvania in or around October of 2015. At all relevant times, Fuentes was an at-will employee. 62. Fuentes was initially hired as an Entry Level Technician, with an hourly wage of $8.00. His excellent work quickly earned him promotions to various roles, including Upper Bay Technician and Customer Service Advisor. Pay raises associated with these promotions were promised, but never received. 63. In or around December 2015, Fuentes decided that he would move to South Florida in 2016 to be closer to family. He requested to be transferred to a Jiffy Lube shop in South Florida, but was told that this was not possible, because that would involve employment with a different franchisee than the one for which he currently worked. 64. Unable to obtain employment at a South Florida Jiffy Lube shop, Fuentes gave notice at the Montgomeryville shop where he was working, and left around January, 2016. He moved to South Florida in or around May of 2016. 65. Fuentes held various jobs in South Florida during the remainder of 2016, but wasn't able to find anything satisfactory. Finally, after the waiting period required by the No-Poach Clause expired, Fuentes was able to obtain employment as an Entry Level Technician at a Jiffy Lube shop in Fort Lauderdale, Florida, with an hourly wage of $10.00. 66. Just as in Montgomeryville, Fuentes's excellent work quickly earned him promotions to various roles, including Customer Service Advisor and eventually Shift Manager. He received a raise to $11.00 per hour and performance-related bonuses. Over the course of his employment, he worked at the Fort Lauderdale shop, as well as two shops in Boca Raton that were owned by the same franchisee. 6 7. In December of 2017, Fuentes decided to move back to Pennsylvania, and sought a transfer to a Jiffy Lube shop there. Again, he was denied due to the No-Poach Agreement. In July of 2018, Fuentes left his employment with Jiffy Lube. 68. The no-poach agreement among Jiffy Lube and its franchisees suppressed Plaintiff's wages, inhibited his employment mobility, and lessened his professional work opportunities. Antitrust Injury 69. Plaintiff suffered reduced wages, reduced employment benefits, loss of professional growth opportunities, and worsened working conditions because of the express agreement to restrain trade among Jiffy Lube and its franchisees, as orchestrated, facilitated and enforced by Jiffy Lube itself. 70. Suppressed wages and employment benefits resulting from employers' agreement not to compete with each other in the labor market is injury of the type the antitrust laws were intended to prevent and flows directly from illegal nature of the No-Poach Clause. 71. The potential for broader collusion in franchise chains is enhanced when no-poach agreements are in place. Collusion is promoted when the no- poach agreements can be easily generated and monitored among a concentrated group of competitors who all stand to gain profits from the collusion while maintaining similar costs. 72. The Jiffy Lube No-Poach Clause significantly restricts employment opportunities for low-wage workers at all Jiffy Lube shops, including those who have not sought employment with a competitor shop and those who have not been contacted by a competitor shop. Such a restriction causes a wider effect upon all Jiffy Lube shop employees. 73. Plaintiff was a victim of the No-Poach Clause. By adhering to that agreement, otherwise independently owned and operated competitor businesses suppressed wages and stifled labor market competition for improved employment opportunities. CLASS ALLEGATIONS 74. Plaintiff brings this action on behalf of himself, and on behalf of a nationwide class pursuant to Federal Rules of Civil Procedure, Rules 23(a), 23(b)(2), and/or 23(b)(3) described as follows: "All persons in the United States who are current or former employees of a Jiffy Lube shop operated by Jiffy Lube or a franchisee from at least 20 IO forward (the 'Class')." 7 5. Excluded from the Class are Defendants, their affiliates, officers and directors, and the Court. Plaintiff reserves the right to modify, change, or expand the Class definition on discovery and further investigation. 76. Numerosity: While the exact number of members of the Class is unknown to Plaintiff at this time, and can only be determined by appropriate discovery, membership in the Class is ascertainable based upon the records maintained by Defendants. At this time, Plaintiff is informed and believes that the Class includes thousands of members. Therefore, the Class is sufficiently numerous that joinder of all members of the Class in a single action is impracticable under Federal Rule of Civil Procedure Rule 23(a)(l ), and the resolution of their claims through a class action will benefit the parties and the Court. 77. Existence and Predominance of Common Questions of Fact and Law: Common questions of fact and law exist as to all members of the Class (Class Members). These questions predominate over questions affecting individual Class Members. These common legal and factual questions include, but are not limited to, whether: a. Defendants engaged rn unlawful contracts, combinations, and/or conspiracies in restraint of trade and commerce; b. Defendants violated the Sherman Antitrust Act, 15 U .S .C. § § 1, et seq.; c. Defendants should be required to disclose the existence of such agreements, contracts, combinations, and/or conspiracies; d. P1aintiff and Class Members are entitled to damages, restitution, disgorgement, equitable relief, and/or other relief; and e. The amount and nature of such relief to be awarded to Plaintiff and the Class. 78. Typicality: Plaintiff's claims are typical of the claims of the other members of the Class which he seeks to represent under Federal Rule of Civil Procedure 23(a)(3) because Plaintiff and each member of the Class have been subjected to the same unlawful, deceptive, and improper practices and has been damaged in the same manner thereby. 79. Adequacy: Plaintiff will fairly and adequately represent and protect the interests of the Class as required by Federal Rule of Civil Procedure Rule 23(a)(4). Plaintiff has no interests adverse to those of the Class Members. Further, Plaintiff is committed to the vigorous prosecution of this action and, to that end, Plaintiff has retained counsel who are competent and experienced in handling class action litigation on behalf of consumers. 80. Superiority: A class action is superior to all other available methods of the fair and efficient adjudication of the claims asserted in this action under Federal Rule of Civil Procedure 23(b)(3) because: a. The expense and burden of individual litigation make it economically unfeasible for members of the Class to seek to redress their claims other than through the procedure of a class action; b. If separate actions were brought by individual members of the Class, the resulting duplicity of lawsuits would cause members to seek to redress their claims other than through the procedure of a class action; and c. Absent a class action, Defendants likely would retain the benefits of their wrongdoing, and there would be a failure of justice. 81. Defendants have acted, and refused to act, on grounds generally applicable to the Class, thereby making appropriate final equitable relief with respect to the Class as a whole. FRAUDULENT CONCEALMENT 82. Plaintiff and Class Members had neither actual nor constructive knowledge of the unlawful no-poach and no-hiring conspiracy orchestrated by Defendants, nor would any reasonable amount of diligence by Plaintiff or the Class have put them on notice of the conspiracy. Any statute of limitations is therefore tolled by Defendants' intentional concealment of their No-Poach Clause. Plaintiff and Class members were deceived regarding Defendants' collusion to suppress wages and employment mobility and could not reasonably discover the Defendants' anticompetitive conduct. 83. Neither Defendants nor franchisees disclosed the existence of the no-poach conspiracy to Plaintiff or Class Members. 84. Public statements by Jiffy Lube conceal the fact that it orchestrated and engaged in a no-poach conspiracy with its franchisees. 85. Plaintiff and the Class would thus have no reason to know of the No-Poach Clause evidenced by franchisees' contractual undertakings with Defendants. Plaintiff and the Class are not parties to franchisees' contractual franchise agreements with Defendants. Nor are these contracts routinely provided to Plaintiff and Class Members. 86. Although Defendants provided their form franchise documents to state regulators, franchise disclosure documents and form franchise agreements are made available by Defendants only upon request by prospective franchisees. Obtaining Defendants' historic franchise disclosure documents and form franchise agreements is even more difficult. 87. In order to obtain Defendants' current franchise disclosure documents and form franchise agreement from Jiffy Lube, a prospective franchisee must submit an application (with supporting documents) seeking to open a franchise. Only after Jiffy Lube reviews the application to ensure that the franchisee meets initial qualifications does Jiffy Lube provide the franchise disclosure document. Prospective franchisees are told that in order to qualify for consideration, they should have a minimum of $150,000 in liquid assets, a net worth of $450,000 or greater, and the ability to obtain financing to cover the cost of opening a location. 88. Defendants' franchise disclosure documents and form franchise agreements are not routinely provided to employees (or prospective employees) of franchisees, whether by Defendants, by franchisee employers, by regulators, or by anyone else. Historic franchise disclosure documents and form franchise agreements would never be available to franchisee employees or prospective employees. 89. Because of Defendants' successful deceptions and other concealment efforts described herein, Plaintiff and Class Members had no reason to know Defendants had conspired to suppress compensation or employee mobility. 90. As a result of Defendants' fraudulent concealment of the conspiracy, the running of any statute of limitations has been tolled with respect to the claims that Plaintiff and the Class Members have as a result of the anticompetitive and unlawful conduct alleged herein. CLAIM FOR RELIEF COUNT I: VIOLATIONS OF SECTION 1 OF THE SHERMAN ANTITRUST ACT 91. Plaintiff, on behalf of himself and all others similarly situated, re- alleges and incorporates by reference the allegations contained in paragraphs 1 through 90 of this Complaint, and further alleges against Defendants as follows: 92. Defendants orchestrated, entered into, and engaged in unlawful contracts, combinations in the form of trust or otherwise, and/or conspiracies in restraint of trade and commerce in violation of Section 1 of the Sherman Antitrust Act, 15 U .S.C. § 1, et seq. 93. Defendants engaged in predatory and anti-competitive behavior by orchestrating an agreement to restrict competition among Jiffy Lube shop owners, which unfairly suppressed employee wages, and unreasonably restrained 94. Defendants' conduct included concerted efforts, actions and undertakings between and among the Defendants and franchise owners with the intent, purpose, and effect of: (a) artificially suppressing the compensation of Plaintiff and Class Members; (b) eliminating competition among Jiffy Lube shop owners for skilled labor; and (c) restraining employees' ability to secure better compensation, advancement, benefits, and working conditions. 95. Defendants perpetrated the scheme with the specific intent of lowering costs to the benefit of Defendants and franchise owners. 96. Defendants' conduct in furtherance of the no-poach agreement was authorized, ordered, or executed by their officers, directors, agents, employees, or representatives while actively engaging in the management of Defendants' affairs. 97. Plaintiff and Class Members have received lower compensation from Jiffy Lube shops than they otherwise would have received in the absence of Defendants' unlawful conduct and, as a result, have been injured in their property and have suffered damages in an amount according to proof at trial. 98. Defendants' contracts, combinations, and/or conspiracies are per se violations of Section 1 of the Sherman Antitrust Act. 99. In the alternative, Defendants are liable under a "quick look" analysis where an observer with even a rudimentary understanding of economics could conclude that the arrangements in question would have an anticompetitive effect on employees and labor. 100. Defendants' contracts, combinations, and/or conspiracies have had a substantial effect on interstate commerce. IO I. As a direct and proximate result of Defendants' contracts, combination, and/or conspiracy to restrain trade and commerce, Plaintiff and Class Members have suffered injury to their business or property and will continue to suffer economic injury and deprivation of the benefit of free and fair competition. 102. Plaintiff and the Class Members are entitled to treble damages, attorneys' fees, reasonable expenses, costs of suit, and, pursuant to 15 U.S.C. §26, injunctive relief, for the violations of the Sherman Antitrust Act and the threatened continuing violations alleged herein. PRAYER FOR RELIEF I 03. Wherefore, Plaintiff, on behalf of himself and Members of the Class, requests that this Court: A. Determine that the claims alleged herein may be maintained as a Class Action under Rule 23 of the Federal Rules of Civil Procedure, and issue an order certifying the Class as defined above; B. Appoint Plaintiff as the representative of the Class and his counsel as Class Counsel; C. Declare that Defendants' actions as set forth in this Complaint violate the law; D. Award Plaintiff and the Class damages in an amount according to proof against Defendants for Defendants' violations of 15 U .S .C. § 1, to be trebled in accordance with those laws; E. Award all actual, general, special, incidental, statutory, punitive, and consequential damages and restitution to which Plaintiff and the Class Members are entitled; F. Permanently enjoin Defendants from enforcing or adhering to any existing agreement that unreasonably restricts competition as described herein; G. Permanently enjoining and restraining Defendants from establishing any similar agreement unreasonably restricting competition for employees except as prescribed by this Court; H. Order Defendants to notify all Class Members that they have the unrestricted right to seek employment at any Jiffy Lube shop; I. Declare Defendants to be financially responsible for the costs and expenses of a Court-approved notice program by mail, broadcast media, and publication designed to give immediate notification to Class Members; J. Award pre-judgment and post-judgment interest on such monetary relief; K. Award reasonable attorneys' fees, costs and litigation expense; and L. Grant such further relief that this Court deems just and proper. JURY DEMAND Pursuant to Rule 38(b) of the Federal Rules of Civil Procedure, Plaintiff demands a trial by jury of all issues so triable. Dated: November 29, 2018 John A. Yanchunis j yanch [email protected] Florida Bar No. 324681 Marcio W. Valladares m val [email protected] Florida Bar No. 0986917 MORGAN & :MORGAN COMPLEX LITIGATION GROUP 201 North Franklin Street, Seventh Floor Tampa, Florida 33602 l~)ep~: (813) 22:Yft505 x.~ 17,1 CVl ~ r ~,...«------ Isl Kevin Clancy Boylan Kevin Clancy Boylan c [email protected] Pennsylvania Bar No. 314117 MORGAN & MORGAN 1600 John F. Kennedy Blvd, Suite 900 Philad~l h' , PA 19102 Telephoe:~ lsfMic ael L. Schrag Michael L. Schrag (pro hac vice to be submitted) [email protected] Eric H. Gibbs (pro hac vice to be submitted) [email protected] Joshua J. Bloomfield (pro hac vice to be submitted) [email protected] GIBBS LAW GROUP LLP 505 14th Street, Suite 1110 Oakland, California 94612 Telephone: ) 350-9700 Facsimile: 0) 350-9701 ~ ls/fc orge W. Sampson George W. Sampson (pro hac vice to be submitted) [email protected] SAMPSON DUNLAP LLP 1001 4th Ave., Suite 3200 Seattle, WA 98154 Telephone: (206) 369-3962 Attorneys for Plaintiff Victor Fuentes and the Proposed Class ATTORNEY ATTACHMENT Isl John A. Yanchunis John A. Yanchunis jyanch u [email protected] m Florida Bar No. 324681 Marcia W. Valladares [email protected] Florida Bar No. 098691 7 MORGAN & MORGAN COMPLEX LITIGATION GROUP 201 North Franklin Street, Seventh Floor Tampa, Florida 33602 Telephone: (813) 223-5505 Isl Kevin Clancy Bovian Kevin Clancy Boylan [email protected] Pennsylvania Bar No. 314117 MORGAN & MORGAN 1600 John F. Kennedy Blvd, Suite 900 Philadelphia, PA 19102 Telephone: (215) 446-9795 Isl Michael L. Schrag Michael L. Schrag (pro hac vice to be submitted) [email protected] Eric H. Gibbs (pro hac vice to be submitted) [email protected] Joshua J. Bloomfield (pro hac vice to be submitted) [email protected] GIBBS LAW GROUP LLP 505 14th Street, Suite 111 o Oakland, California 94612 Telephone: (510) 350-9700 Facsimile: (510) 350-9701 Isl George W. Sampson George W. Sampson (pro hac vice to be submitted) george@sam psond unlap. com SAMPSON DUNLAP LLP 1001 4th Ave., Suite 3200 Seattle, WA 98154 Telephone: (206) 369-3962
antitrust
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UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF NORTH CAROLINA Case No. 1:20-CV-812 JIM CHAPMAN, Individually and On Behalf of All Others Similarly Situated, Plaintiff, v. CLASS ACTION COMPLAINT FOR VIOLATIONS OF THE FEDERAL SECURITIES LAWS JURY TRIAL DEMANDED FENNEC PHARMACEUTICALS INC., ROSTISLAV RAYKOV, and ROBERT ANDRADE, Defendants. Plaintiff Jim Chapman (“Plaintiff”), individually and on behalf of all others similarly situated, by and through his attorneys, alleges the following upon information and belief, except as to those allegations concerning Plaintiff, which are alleged upon personal knowledge. Plaintiff’s information and belief is based upon, among other things, his counsel’s investigation, which includes without limitation: (a) review and analysis of regulatory filings made by Fennec Pharmaceuticals Inc. (“Fennec” or the “Company”) with the United States (“U.S.”) Securities and Exchange Commission (“SEC”); (b) review and analysis of press releases and media reports issued by and disseminated by Fennec; and (c) review of other publicly available information concerning Fennec. NATURE OF THE ACTION AND OVERVIEW 1. This is a class action on behalf of persons and entities that purchased or otherwise acquired Fennec securities between February 11, 2020 and August 10, 2020, inclusive (the “Class Period”). Plaintiff pursues claims against the Defendants under the Securities Exchange Act of 1934 (the “Exchange Act”). 2. Fennec is a biopharmaceutical company that purportedly focuses on the development of PEDMARK, a sodium thiosulfate anhydrous injection, for the prevention of platinum-induced ototoxicity in pediatric cancer patients. 3. On August 11, 2020, before the market opened, Fennec disclosed that it had received a Complete Response Letter (“CRL”) from the U.S. Food and Drug Administration (“FDA”) regarding the Company’s New Drug Application (“NDA”) for PEDMARK. According to the CRL, “after recent completion of a pre-approval inspection of the manufacturing facility of [Fennec’s] drug product manufacturer, the FDA identified deficiencies resulting in a Form 483, which is a list of conditions or practices that are required to be resolved prior to the approval of PEDMARK.” 4. On this news, the Company’s share price fell $3.51, or 34%, to close at $6.66 per share on August 11, 2020, on unusually heavy trading volume. 5. Throughout the Class Period, Defendants made materially false and/or misleading statements, as well as failed to disclose material adverse facts about the Company’s business, operations, and prospects. Specifically, Defendants failed to disclose to investors: (1) that the manufacturing facilities for PEDMARK, the Company’s sole product candidate, did not comply with current good manufacturing practices; (2) that, as a result, regulatory approval for PEDMARK was reasonably likely to be delayed; and (3) that, as a result of the foregoing, Defendants’ positive statements about the Company’s business, operations, and prospects were materially misleading and/or lacked a reasonable basis. 6. As a result of Defendants’ wrongful acts and omissions, and the precipitous decline in the market value of the Company’s securities, Plaintiff and other Class members have suffered significant losses and damages. JURISDICTION AND VENUE 7. The claims asserted herein arise under Sections 10(b) and 20(a) of the Exchange Act (15 U.S.C. §§ 78j(b) and 78t(a)) and Rule 10b-5 promulgated thereunder by the SEC (17 C.F.R. § 240.10b-5). 8. This Court has jurisdiction over the subject matter of this action pursuant to 28 U.S.C. § 1331 and Section 27 of the Exchange Act (15 U.S.C. § 78aa). 9. Venue is proper in this Judicial District pursuant to 28 U.S.C. § 1391(b) and Section 27 of the Exchange Act (15 U.S.C. § 78aa(c)). Substantial acts in furtherance of the alleged fraud or the effects of the fraud have occurred in this Judicial District. Many of the acts charged herein, including the dissemination of materially false and/or misleading information, occurred in substantial part in this Judicial District. In addition, the Company’s principal executive offices are located in this District. 10. In connection with the acts, transactions, and conduct alleged herein, Defendants directly and indirectly used the means and instrumentalities of interstate commerce, including the United States mail, interstate telephone communications, and the facilities of a national securities exchange. PARTIES 11. Plaintiff Jim Chapman, as set forth in the accompanying certification, incorporated by reference herein, purchased Fennec securities during the Class Period, and suffered damages as a result of the federal securities law violations and false and/or misleading statements and/or material omissions alleged herein. 12. Defendant Fennec is incorporated under the laws of British Columbia, Canada with its principal executive offices located in Research Triangle Park, North Carolina. Fennec’s common stock trades on the NASDAQ exchange under the symbol “FENC.” 13. Defendant Rostislav Raykov (“Raykov”) was the Company’s Chief Executive Officer (“CEO”) at all relevant times. 14. Defendant Robert Andrade (“Andrade”) was the Company’s Chief Financial Officer (“CFO”) at all relevant times. 15. Defendants Raykov and Andrade (collectively the “Individual Defendants”), because of their positions with the Company, possessed the power and authority to control the contents of the Company’s reports to the SEC, press releases and presentations to securities analysts, money and portfolio managers and institutional investors, i.e., the market. The Individual Defendants were provided with copies of the Company’s reports and press releases alleged herein to be misleading prior to, or shortly after, their issuance and had the ability and opportunity to prevent their issuance or cause them to be corrected. Because of their positions and access to material non-public information available to them, the Individual Defendants knew that the adverse facts specified herein had not been disclosed to, and were being concealed from, the public, and that the positive representations which were being made were then materially false and/or misleading. The Individual Defendants are liable for the false statements pleaded herein. SUBSTANTIVE ALLEGATIONS Background 16. Fennec is a biopharmaceutical company that purportedly focuses on the development of PEDMARK, a sodium thiosulfate anhydrous injection, for the prevention of platinum-induced ototoxicity in pediatric cancer patients. Materially False and Misleading Statements Issued During the Class Period 17. The Class Period begins on February 11, 2020. On that day, Fennec announced that it had completed its rolling submission of its NDA for PEDMARK. Specifically, in a press release, the Company stated, in relevant part: Fennec Pharmaceuticals Inc. (Nasdaq:FENC; TSX: FRX), a specialty pharmaceutical company, today announced it has completed its rolling submission of a New Drug Application (NDA) to the U.S. Food and Drug Administration (FDA) for PEDMARKTM (a unique formulation of sodium thiosulfate) for intravenous use and submitted a Marketing Authorization Application (MAA) to the European Medicines Agency (EMA) for sodium thiosulfate (tradename to be determined). The PEDMARKTM indication requested is for the prevention of ototoxicity induced by cisplatin chemotherapy in patients one month to < 18 years of age with localized, non-metastatic, solid tumors. Fennec’s PEDMARK regulatory submissions follow: a pre-NDA meeting with the FDA in December 2018 after which Fennec initiated a rolling NDA; and pre-submission meetings with the EMA and an approved pediatric investigation plan (PIP). Both applications are based upon clinical results from two pivotal Phase 3 clinical trials: • SIOPEL 6 conducted by the International Childhood Liver Tumor Strategy Group (SIOPEL) with results published in the New England Journal of Medicine in June 2018 and • ACCL0431 conducted by the Children’s Oncology Group (COG) with results published in Lancet Oncology in 2016. “At Fennec, we are dedicated to the development of PEDMARK for the prevention of ototoxicity in children. The completion of these regulatory submissions to the FDA and EMA are the culmination of many years of hard work, bringing us one step closer to achieving our mission,” said Rosty Raykov, chief executive officer of Fennec. 18. On February 14, 2020, Fennec provided a business update and announced its fiscal 2019 financial results in a press release that stated, in relevant part: NDA (New Drug Application) and Marketing Authorization Application (MAA) completed in February 2020 Commercial readiness activities in U.S. underway for potential launch of PEDMARKTM, if approved, in the second half of 2020 Solid financial position with $13.7 million and no debt and the option to access $12.5 million in debt financing upon NDA approval of PEDMARK * * * "Fennec made great progress in 2019 preparing for some important milestones in 2020 including the recent announcement of regulatory submissions in both the U.S. and EU for PEDMARK” said Rosty Raykov, chief executive officer of Fennec. "During the year we also made solid progress in preparing for the potential launch of PEDMARK including the hiring of a chief commercial officer and the preparation and execution of our commercial readiness plan. We look forward to a number of significant milestones throughout 2020. If PEDMARK is granted a Priority Review, the Prescription Drug User Fee Act (PDUFA) action date is expected in the third quarter of 2020.” 19. The same day, the Company filed its annual report on Form 10-K with the SEC for the period ended December 31, 2019 (the “2019 10-K”). Therein, Fennec stated, in relevant part: Regulatory approval of our product candidate is time-consuming, expensive and uncertain, and could result in unexpectedly high expenses and delay our ability to sell our product. Development, manufacture and marketing of our product is subject to extensive regulation by governmental authorities in the United States and other countries. This regulation could require us to incur significant unexpected expenses or delay or limit our ability to sell our product candidate. . . . * * * We and our third-party manufacturers are also required to comply with the applicable current FDA Good Manufacturing Practices regulations, which include requirements relating to quality control and quality assurance, as well as the corresponding maintenance of records and documentation. Further, manufacturing facilities, which we outsource to third parties, must be approved by the FDA before they can be used to manufacture our product, and they are subject to additional FDA inspection. If we fail to comply with any of the FDA’s continuing regulations, we could be subject to reputational harm and sanctions, including: • delays, warning letters and fines; • product recalls or seizures and injunctions on sales; • refusal of the FDA to review pending applications; • total or partial suspension of production; • withdrawals of previously approved marketing applications; and • civil penalties and criminal prosecutions. In addition, identification of side effects after a drug is on the market or the occurrence of manufacturing problems could cause subsequent withdrawal of approval, reformulation of the drug, additional testing or changes in labeling of the product. (Emphasis added.) 20. Moreover, the 2019 10-K stated, with respect to manufacturing: If our third-party manufacturers breach or terminate their agreements with us, or if we are unable to secure arrangements with third party manufacturers on acceptable terms as needed in the future, we may suffer significant delays and additional costs. We have no experience manufacturing products and do not currently have the resources to manufacture any products that we may develop. We currently have agreements with contract manufacturers for clinical supplies of PEDMARKTM, including drug substance providers and drug product suppliers, but they might not perform as agreed in the future or may terminate our agreements with them before the end of the required term. Significant additional time and expense would be required to effect a transition to a new contract manufacturer. We plan to continue to rely on contract manufacturers for the foreseeable future to produce quantities of products and substances necessary for research and development, preclinical trials, human clinical trials and product commercialization, and to perform their obligations in a timely manner and in accordance with applicable government regulations. If we develop any product with commercial potential, we will need to develop the facilities to independently manufacture such product or products or secure arrangements with third parties to manufacture them. We may not be able to independently develop manufacturing capabilities or obtain favorable terms for the manufacture of our product. While we intend to contract for the commercial manufacture of our product candidate, we may not be able to identify and qualify contractors or obtain favorable contracting terms. We or our contract manufacturers may also fail to meet required manufacturing standards, which could result in delays or failures in product delivery, increased costs, injury or death to patients, product recalls or withdrawals and other problems that could significantly hurt our business. We intend to maintain a second source for back-up commercial manufacturing, wherever feasible. However, if a replacement to our future internal or contract manufacturers were required, the ability to establish second-sourcing or find a replacement manufacturer may be difficult due to the lead times generally required to manufacture drugs and the need for FDA compliance inspections and approvals of any replacement manufacturer, all of which factors could result in production delays and additional commercialization costs. Such lead times would vary based on the situation but might be twelve months or longer. (Emphasis added.) 21. Specifically, with respect to the impact of manufacturing compliance on FDA approval, the 2019 10-K stated, in relevant part: The marketing approval processes of the FDA and comparable foreign authorities are lengthy, time-consuming and inherently unpredictable, and if we are ultimately unable to obtain marketing approval for our product candidate, our business will be substantially harmed. Our current product candidate has not gained marketing approval for sale in the United States or any other country, and we cannot guarantee that we will ever have any marketable products. Our business is substantially dependent on our ability to complete the development of, obtain marketing approval for, and successfully commercialize our product candidate in a timely manner. We cannot commercialize our product candidate in the United States without first obtaining approval from the FDA to market each product candidate. Similarly, we cannot commercialize our product candidate outside of the United States without obtaining regulatory approval from comparable foreign regulatory authorities. Our product candidate could fail to receive marketing approval for many reasons, including the following: • . . . • the FDA or comparable foreign regulatory authorities may find inadequate the manufacturing processes or facilities of third-party manufacturers with which we contract for clinical and commercial supplies; and • . . . Before obtaining marketing approval for the commercial sale of any drug product for a target indication, we must demonstrate in preclinical studies and well-controlled clinical trials and, with respect to approval in the United States, to the satisfaction of the FDA, that the product is safe and effective for its intended use and that the manufacturing facilities, processes, and controls are adequate to preserve the drug’s identity, strength, quality and purity. In the United States, it is necessary to submit and obtain approval of a New Drug Application, or NDA, from the FDA. An NDA must include extensive preclinical and clinical data and supporting information to establish the product’s safety and efficacy for each desired indication. The NDA must also include significant information regarding the chemistry, manufacturing, and controls for the product. After the submission of an NDA, but before approval of the NDA, the manufacturing facilities used to manufacture a product candidate generally must be inspected by the FDA to ensure compliance with the applicable Current Good Manufacturing Practice, or cGMP, requirements. The FDA and the Competent Authorities of the Member States of the European Economic Area, or EEA, and comparable foreign regulatory authorities, may also inspect our clinical trial sites and audit clinical study data to ensure that our studies are properly conducted in accordance with the IND regulations, human subject protection regulations, and good clinical practice, or cGCP. . . . If the FDA requires additional studies or data, we would incur increased costs and delays in the marketing approval process, which may require us to expend more resources than we have available. In addition, the FDA might not consider any additional information to be complete or sufficient to support the filing or approval of the NDA. (Emphases added.) 22. On April 13, 2020, the Company announced that the FDA has accepted Fennec’s NDA and granted priority review. Specifically, Fennec’s press release stated, in relevant part: Fennec Pharmaceuticals Inc. (Nasdaq: FENC; TSX: FRX), a specialty pharmaceutical company, announced today that the U.S. Food and Drug Administration (FDA) has accepted for filing and granted Priority Review for the company’s New Drug Application (NDA) for PEDMARK™ (a unique formulation of sodium thiosulfate). PEDMARK is an investigational drug for the prevention of ototoxicity induced by cisplatin chemotherapy in patients one month to <18 years of age with localized, non-metastatic, solid tumors. "The FDA filing acceptance of our NDA and granting of Priority Review represents a significant milestone in the development of PEDMARK and we look forward to working closely with the Agency during this review process,” said Rosty Raykov, chief executive officer of Fennec. The FDA grants Priority Review to applications for medicines that treat a serious condition, and, if approved, would demonstrate the potential to be a significant improvement in the safety or effectiveness of the treatment, diagnosis, or prevention of a serious condition. Priority Review designation shortens the review period from the standard ten months to six months from the submission of the NDA. The FDA set a Prescription Drug User Fee Act (PDUFA) target action date of August 10, 2020 for the completion of FDA’s review. 23. On May 14, 2020, the Company issued a press release announcing its first quarter 2020 financial results and providing a business update, which stated, in relevant “We continue our strong momentum across our operations throughout early 2020,” said Rosty Raykov, chief executive officer of Fennec Pharmaceuticals. "Following the recent announcement of regulatory submission in the U.S. in February, we were pleased to have been granted Priority Review and a PDUFA date of August 10, 2020. Further, we continue to make progress on our commercial readiness plan in preparation for the potential launch of PEDMARK, if approved, in the second half of 2020. Finally, we significantly strengthened our balance sheet with an over- subscribed follow-on public offering that will allow us to support the commercial launch of PEDMARK and the potential growth period ahead.” 24. On August 5, 2020, Fennec announced its second quarter 2020 financial results and provided a business update, stating in a press release, in relevant part: “We continue to work with the FDA as a part of their review process in advance of the pending PEDMARKTM PDUFA date of August 10,” said Rosty Raykov, chief executive officer of Fennec Pharmaceuticals. "Our organization and commercial team have been actively preparing for launch readiness, and, as we await the FDA’s decision, we believe that we are well positioned to commercialize PEDMARK, if approved, during the third quarter of 2020.” 25. The above statements identified in ¶¶ 17-24 were materially false and/or misleading, and failed to disclose material adverse facts about the Company’s business, operations, and prospects. Specifically, Defendants failed to disclose to investors: (1) that the manufacturing facilities for PEDMARK, the Company’s sole product candidate, did not comply with current good manufacturing practices; (2) that, as a result, regulatory approval for PEDMARK was reasonably likely to be delayed; and (3) that, as a result of the foregoing, Defendants’ positive statements about the Company’s business, operations, and prospects were materially misleading and/or lacked a reasonable basis. Disclosures at the End of the Class Period 26. On August 11, 2020, before the market opened, Fennec disclosed that it had received a CRL from the FDA regarding the Company’s NDA for PEDMARK. According to the press release: According to the CRL, after recent completion of a pre-approval inspection of the manufacturing facility of our drug product manufacturer, the FDA identified deficiencies resulting in a Form 483, which is a list of conditions or practices that are required to be resolved prior to the approval of PEDMARK™. The Company plans to request a Type A meeting to discuss the issues and other matters that were described in the CRL pertaining to the steps required for the resubmission of the NDA for PEDMARK™. Importantly, no clinical safety or efficacy issues were identified during the review and there is no requirement for further clinical data. 27. On this news, the Company’s share price fell $3.51, or 34%, to close at $6.66 per share on August 11, 2020, on unusually heavy trading volume. CLASS ACTION ALLEGATIONS 28. Plaintiff brings this action as a class action pursuant to Federal Rule of Civil Procedure 23(a) and (b)(3) on behalf of a class, consisting of all persons and entities that purchased or otherwise acquired Fennec securities between February 11, 2020 and August 10, 2020, inclusive, and who were damaged thereby (the “Class”). Excluded from the Class are Defendants, the officers and directors of the Company, at all relevant times, members of their immediate families and their legal representatives, heirs, successors, or assigns, and any entity in which Defendants have or had a controlling interest. 29. The members of the Class are so numerous that joinder of all members is impracticable. Throughout the Class Period, Fennec’s common shares actively traded on the NASDAQ. While the exact number of Class members is unknown to Plaintiff at this time and can only be ascertained through appropriate discovery, Plaintiff believes that there are at least hundreds or thousands of members in the proposed Class. Millions of Fennec common stock were traded publicly during the Class Period on the NASDAQ. Record owners and other members of the Class may be identified from records maintained by Fennec or its transfer agent and may be notified of the pendency of this action by mail, using the form of notice similar to that customarily used in securities class actions. 30. Plaintiff’s claims are typical of the claims of the members of the Class as all members of the Class are similarly affected by Defendants’ wrongful conduct in violation of federal law that is complained of herein. 31. Plaintiff will fairly and adequately protect the interests of the members of the Class and has retained counsel competent and experienced in class and securities litigation. 32. Common questions of law and fact exist as to all members of the Class and predominate over any questions solely affecting individual members of the Class. Among the questions of law and fact common to the Class are: (a) whether the federal securities laws were violated by Defendants’ acts as alleged herein; (b) whether statements made by Defendants to the investing public during the Class Period omitted and/or misrepresented material facts about the business, operations, and prospects of Fennec; and (c) to what extent the members of the Class have sustained damages and the proper measure of damages. 33. A class action is superior to all other available methods for the fair and efficient adjudication of this controversy since joinder of all members is impracticable. Furthermore, as the damages suffered by individual Class members may be relatively small, the expense and burden of individual litigation makes it impossible for members of the Class to individually redress the wrongs done to them. There will be no difficulty in the management of this action as a class action. UNDISCLOSED ADVERSE FACTS 34. The market for Fennec’s securities was open, well-developed and efficient at all relevant times. As a result of these materially false and/or misleading statements, and/or failures to disclose, Fennec’s securities traded at artificially inflated prices during the Class Period. Plaintiff and other members of the Class purchased or otherwise acquired Fennec’s securities relying upon the integrity of the market price of the Company’s securities and market information relating to Fennec, and have been damaged thereby. 35. During the Class Period, Defendants materially misled the investing public, thereby inflating the price of Fennec’s securities, by publicly issuing false and/or misleading statements and/or omitting to disclose material facts necessary to make Defendants’ statements, as set forth herein, not false and/or misleading. The statements and omissions were materially false and/or misleading because they failed to disclose material adverse information and/or misrepresented the truth about Fennec’s business, operations, and prospects as alleged herein. 36. At all relevant times, the material misrepresentations and omissions particularized in this Complaint directly or proximately caused or were a substantial contributing cause of the damages sustained by Plaintiff and other members of the Class. As described herein, during the Class Period, Defendants made or caused to be made a series of materially false and/or misleading statements about Fennec’s financial well- being and prospects. These material misstatements and/or omissions had the cause and effect of creating in the market an unrealistically positive assessment of the Company and its financial well-being and prospects, thus causing the Company’s securities to be overvalued and artificially inflated at all relevant times. Defendants’ materially false and/or misleading statements during the Class Period resulted in Plaintiff and other members of the Class purchasing the Company’s securities at artificially inflated prices, thus causing the damages complained of herein when the truth was revealed. LOSS CAUSATION 37. Defendants’ wrongful conduct, as alleged herein, directly and proximately caused the economic loss suffered by Plaintiff and the Class. 38. During the Class Period, Plaintiff and the Class purchased Fennec’s securities at artificially inflated prices and were damaged thereby. The price of the Company’s securities significantly declined when the misrepresentations made to the market, and/or the information alleged herein to have been concealed from the market, and/or the effects thereof, were revealed, causing investors’ losses. SCIENTER ALLEGATIONS 39. As alleged herein, Defendants acted with scienter since Defendants knew that the public documents and statements issued or disseminated in the name of the Company were materially false and/or misleading; knew that such statements or documents would be issued or disseminated to the investing public; and knowingly and substantially participated or acquiesced in the issuance or dissemination of such statements or documents as primary violations of the federal securities laws. As set forth elsewhere herein in detail, the Individual Defendants, by virtue of their receipt of information reflecting the true facts regarding Fennec, their control over, and/or receipt and/or modification of Fennec’s allegedly materially misleading misstatements and/or their associations with the Company which made them privy to confidential proprietary information concerning Fennec, participated in the fraudulent scheme alleged herein. APPLICABILITY OF PRESUMPTION OF RELIANCE (FRAUD-ON-THE-MARKET DOCTRINE) 40. The market for Fennec’s securities was open, well-developed and efficient at all relevant times. As a result of the materially false and/or misleading statements and/or failures to disclose, Fennec’s securities traded at artificially inflated prices during the Class Period. On August 10, 2020, the Company’s share price closed at a Class Period high of $10.17 per share. Plaintiff and other members of the Class purchased or otherwise acquired the Company’s securities relying upon the integrity of the market price of Fennec’s securities and market information relating to Fennec, and have been damaged thereby. 41. During the Class Period, the artificial inflation of Fennec’s shares was caused by the material misrepresentations and/or omissions particularized in this Complaint causing the damages sustained by Plaintiff and other members of the Class. As described herein, during the Class Period, Defendants made or caused to be made a series of materially false and/or misleading statements about Fennec’s business, prospects, and operations. These material misstatements and/or omissions created an unrealistically positive assessment of Fennec and its business, operations, and prospects, thus causing the price of the Company’s securities to be artificially inflated at all relevant times, and when disclosed, negatively affected the value of the Company shares. Defendants’ materially false and/or misleading statements during the Class Period resulted in Plaintiff and other members of the Class purchasing the Company’s securities at such artificially inflated prices, and each of them has been damaged as a result. 42. At all relevant times, the market for Fennec’s securities was an efficient market for the following reasons, among others: (a) Fennec shares met the requirements for listing, and was listed and actively traded on the NASDAQ, a highly efficient and automated market; (b) As a regulated issuer, Fennec filed periodic public reports with the SEC and/or the NASDAQ; (c) Fennec regularly communicated with public investors via established market communication mechanisms, including through regular dissemination of press releases on the national circuits of major newswire services and through other wide- ranging public disclosures, such as communications with the financial press and other similar reporting services; and/or (d) Fennec was followed by securities analysts employed by brokerage firms who wrote reports about the Company, and these reports were distributed to the sales force and certain customers of their respective brokerage firms. Each of these reports was publicly available and entered the public marketplace. 43. As a result of the foregoing, the market for Fennec’s securities promptly digested current information regarding Fennec from all publicly available sources and reflected such information in Fennec’s share price. Under these circumstances, all purchasers of Fennec’s securities during the Class Period suffered similar injury through their purchase of Fennec’s securities at artificially inflated prices and a presumption of reliance applies. 44. A Class-wide presumption of reliance is also appropriate in this action under the Supreme Court’s holding in Affiliated Ute Citizens of Utah v. United States, 406 U.S. 128 (1972), because the Class’s claims are, in large part, grounded on Defendants’ material misstatements and/or omissions. Because this action involves Defendants’ failure to disclose material adverse information regarding the Company’s business operations and financial prospects—information that Defendants were obligated to disclose—positive proof of reliance is not a prerequisite to recovery. All that is necessary is that the facts withheld be material in the sense that a reasonable investor might have considered them important in making investment decisions. Given the importance of the Class Period material misstatements and omissions set forth above, that requirement is satisfied here. NO SAFE HARBOR 45. The statutory safe harbor provided for forward-looking statements under certain circumstances does not apply to any of the allegedly false statements pleaded in this Complaint. The statements alleged to be false and misleading herein all relate to then-existing facts and conditions. In addition, to the extent certain of the statements alleged to be false may be characterized as forward looking, they were not identified as “forward-looking statements” when made and there were no meaningful cautionary statements identifying important factors that could cause actual results to differ materially from those in the purportedly forward-looking statements. In the alternative, to the extent that the statutory safe harbor is determined to apply to any forward-looking statements pleaded herein, Defendants are liable for those false forward-looking statements because at the time each of those forward-looking statements was made, the speaker had actual knowledge that the forward-looking statement was materially false or misleading, and/or the forward-looking statement was authorized or approved by an executive officer of Fennec who knew that the statement was false when made. FIRST CLAIM Violation of Section 10(b) of The Exchange Act and Rule 10b-5 Promulgated Thereunder Against All Defendants 46. Plaintiff repeats and re-alleges each and every allegation contained above as if fully set forth herein. 47. During the Class Period, Defendants carried out a plan, scheme and course of conduct which was intended to and, throughout the Class Period, did: (i) deceive the investing public, including Plaintiff and other Class members, as alleged herein; and (ii) cause Plaintiff and other members of the Class to purchase Fennec’s securities at artificially inflated prices. In furtherance of this unlawful scheme, plan and course of conduct, Defendants, and each defendant, took the actions set forth herein. 48. Defendants (i) employed devices, schemes, and artifices to defraud; (ii) made untrue statements of material fact and/or omitted to state material facts necessary to make the statements not misleading; and (iii) engaged in acts, practices, and a course of business which operated as a fraud and deceit upon the purchasers of the Company’s securities in an effort to maintain artificially high market prices for Fennec’s securities in violation of Section 10(b) of the Exchange Act and Rule 10b-5. All Defendants are sued either as primary participants in the wrongful and illegal conduct charged herein or as controlling persons as alleged below. 49. Defendants, individually and in concert, directly and indirectly, by the use, means or instrumentalities of interstate commerce and/or of the mails, engaged and participated in a continuous course of conduct to conceal adverse material information about Fennec’s financial well-being and prospects, as specified herein. 50. Defendants employed devices, schemes and artifices to defraud, while in possession of material adverse non-public information and engaged in acts, practices, and a course of conduct as alleged herein in an effort to assure investors of Fennec’s value and performance and continued substantial growth, which included the making of, or the participation in the making of, untrue statements of material facts and/or omitting to state material facts necessary in order to make the statements made about Fennec and its business operations and future prospects in light of the circumstances under which they were made, not misleading, as set forth more particularly herein, and engaged in transactions, practices and a course of business which operated as a fraud and deceit upon the purchasers of the Company’s securities during the Class Period. 51. Each of the Individual Defendants’ primary liability and controlling person liability arises from the following facts: (i) the Individual Defendants were high-level executives and/or directors at the Company during the Class Period and members of the Company’s management team or had control thereof; (ii) each of these defendants, by virtue of their responsibilities and activities as a senior officer and/or director of the Company, was privy to and participated in the creation, development and reporting of the Company’s internal budgets, plans, projections and/or reports; (iii) each of these defendants enjoyed significant personal contact and familiarity with the other defendants and was advised of, and had access to, other members of the Company’s management team, internal reports and other data and information about the Company’s finances, operations, and sales at all relevant times; and (iv) each of these defendants was aware of the Company’s dissemination of information to the investing public which they knew and/or recklessly disregarded was materially false and misleading. 52. Defendants had actual knowledge of the misrepresentations and/or omissions of material facts set forth herein, or acted with reckless disregard for the truth in that they failed to ascertain and to disclose such facts, even though such facts were available to them. Such defendants’ material misrepresentations and/or omissions were done knowingly or recklessly and for the purpose and effect of concealing Fennec’s financial well-being and prospects from the investing public and supporting the artificially inflated price of its securities. As demonstrated by Defendants’ overstatements and/or misstatements of the Company’s business, operations, financial well-being, and prospects throughout the Class Period, Defendants, if they did not have actual knowledge of the misrepresentations and/or omissions alleged, were reckless in failing to obtain such knowledge by deliberately refraining from taking those steps necessary to discover whether those statements were false or misleading. 53. As a result of the dissemination of the materially false and/or misleading information and/or failure to disclose material facts, as set forth above, the market price of Fennec’s securities was artificially inflated during the Class Period. In ignorance of the fact that market prices of the Company’s securities were artificially inflated, and relying directly or indirectly on the false and misleading statements made by Defendants, or upon the integrity of the market in which the securities trades, and/or in the absence of material adverse information that was known to or recklessly disregarded by Defendants, but not disclosed in public statements by Defendants during the Class Period, Plaintiff and the other members of the Class acquired Fennec’s securities during the Class Period at artificially high prices and were damaged thereby. 54. At the time of said misrepresentations and/or omissions, Plaintiff and other members of the Class were ignorant of their falsity, and believed them to be true. Had Plaintiff and the other members of the Class and the marketplace known the truth regarding the problems that Fennec was experiencing, which were not disclosed by Defendants, Plaintiff and other members of the Class would not have purchased or otherwise acquired their Fennec securities, or, if they had acquired such securities during the Class Period, they would not have done so at the artificially inflated prices which they 55. By virtue of the foregoing, Defendants violated Section 10(b) of the Exchange Act and Rule 10b-5 promulgated thereunder. 56. As a direct and proximate result of Defendants’ wrongful conduct, Plaintiff and the other members of the Class suffered damages in connection with their respective purchases and sales of the Company’s securities during the Class Period. SECOND CLAIM Violation of Section 20(a) of The Exchange Act Against the Individual Defendants 57. Plaintiff repeats and re-alleges each and every allegation contained above as if fully set forth herein. 58. Individual Defendants acted as controlling persons of Fennec within the meaning of Section 20(a) of the Exchange Act as alleged herein. By virtue of their high- level positions and their ownership and contractual rights, participation in, and/or awareness of the Company’s operations and intimate knowledge of the false financial statements filed by the Company with the SEC and disseminated to the investing public, Individual Defendants had the power to influence and control and did influence and control, directly or indirectly, the decision-making of the Company, including the content and dissemination of the various statements which Plaintiff contends are false and misleading. Individual Defendants were provided with or had unlimited access to copies of the Company’s reports, press releases, public filings, and other statements alleged by Plaintiff to be misleading prior to and/or shortly after these statements were issued and had the ability to prevent the issuance of the statements or cause the statements to be corrected. 59. In particular, Individual Defendants had direct and supervisory involvement in the day-to-day operations of the Company and, therefore, had the power to control or influence the particular transactions giving rise to the securities violations as alleged herein, and exercised the same. 60. As set forth above, Fennec and Individual Defendants each violated Section 10(b) and Rule 10b-5 by their acts and omissions as alleged in this Complaint. By virtue of their position as controlling persons, Individual Defendants are liable pursuant to Section 20(a) of the Exchange Act. As a direct and proximate result of Defendants’ wrongful conduct, Plaintiff and other members of the Class suffered damages in connection with their purchases of the Company’s securities during the Class Period. PRAYER FOR RELIEF WHEREFORE, Plaintiff prays for relief and judgment, as follows: (a) Determining that this action is a proper class action under Rule 23 of the Federal Rules of Civil Procedure; (b) Awarding compensatory damages in favor of Plaintiff and the other Class members against all defendants, jointly and severally, for all damages sustained as a result of Defendants’ wrongdoing, in an amount to be proven at trial, including interest thereon; (c) Awarding Plaintiff and the Class their reasonable costs and expenses incurred in this action, including counsel fees and expert fees; and (d) Such other and further relief as the Court may deem just and proper. JURY TRIAL DEMANDED Plaintiff hereby demands a trial by jury. Dated: September 3, 2020 BLUE LLP /s/ Dhamian A. Blue Dhamian A. Blue N.C. Bar No. 31405 Daniel T. Blue, III N.C. Bar No. 27720 205 Fayetteville Street, Suite 300 Raleigh, NC 27601 [email protected] T: (919) 833-1931 F: (919) 833-809 GLANCY PRONGAY & MURRAY LLP Robert V. Prongay Charles H. Linehan Pavithra Rajesh 1925 Century Park East, Suite 2100 Los Angeles, CA 90067 Telephone: (310) 201-9150 Facsimile: (310) 201-9160 THE LAW OFFICES OF FRANK R. CRUZ Frank R. Cruz 1999 Avenue of the Stars, Suite 1100 Los Angeles, CA 90067 Telephone: (310) 914-5007 Attorneys for Plaintiff Jim Chapman
securities
lOIREYcBD5gMZwcz7Rsx
UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK -----------------------------------------------------------------X JOSE TAVERAS, on Behalf of Himself Case No: And All Others Similarly Situated, Plaintiffs, COLLECTIVE AND CLASS ACTION -vs.- COMPLAINT WITH JURY DEMAND SPORTIME CLUBS, LLC d/b/a JOHN MCENROE TENNIS ACADEMY, ANTHONY DECOO and RYAN SCHNEIDER, Defendants. -----------------------------------------------------------------X Plaintiff JOSE TAVERAS (hereinafter “Plaintiff) on behalf of himself and all others similarly situated (collectively as “FLSA Plaintiffs” and/or “Rule 23 Plaintiffs”), by and through their attorneys, THE LAW OFFICES OF WILLIAM CAFARO, as and for their Complaint against SPORTIME CLUBS, LLC d/b/a JOHN MCENROE TENNIS ACADEMY (the “Tennis Academy”), ANTHONY DECOO (“Decoo”) and RYAN SCHNEIDER (“Schneider”) (together as “Defendants”), alleges upon knowledge as to himself and his own actions and upon information and belief as to all other matters as follows; NATURE OF CASE 1. This is a civil action for damages and equitable relief based upon Defendants’ flagrant and willful violations of Plaintiff’s rights guaranteed to him by: (i) the overtime provisions of the FLSA, 29 U.S.C. § 207(a); (ii) the overtime provisions of NYLL § 160 and the corresponding N.Y. Comp. Codes R. & Regs (“NYCCRR”); (iii) the requirement that employers furnish employees with wage statements on each payday containing specific categories of information under the NYLL § 195(3); (iv) the requirement that employers furnish employees with a wage notice at the time of hiring containing specific categories of accurate information, NYLL § 195(1); and (v) any other claim(s) that can be inferred from the facts set forth herein. 2. Plaintiff worked for Defendants - - sports complex training facility and their owners/managers - - Plaintiff worked for Defendants as a driver for the Defendants from in or about April 14, 2016 until December 26, 2017. Throughout the majority of his employment, Defendants required Plaintiff to work, and Plaintiff did work, more than forty hours. However, Defendants failed to pay Plaintiff at the overtime rate of pay of one and one-half times his regular rate of pay for each hour that Plaintiff worked per week in excess of forty, as the FLSA and the NYLL require. Furthermore, Defendants failed to furnish Plaintiff with accurate and/or complete wage statements on each payday as the NYLL requires or provide Plaintiff with a wage notice containing the criteria enumerated under the NYLL. 3. Defendants paid and treated of all their non-managerial employees who worked for them in the same manner. 4. Plaintiff brings this lawsuit against Defendants pursuant to the collective action provisions of the FLSA, 29 U.S.C. § 216(b), on behalf of himself, individually, and on behalf of all other persons similarly-situated during the applicable FLSA limitations period who suffered damages as a result of Defendants’ willful violations of the FLSA. 5. Plaintiff also brings this lawsuit as a class action pursuant to Federal Rule of Civil Procedure 23, on behalf of himself, individually, and on behalf of all other persons similarly situated during the applicable NYLL limitations period who suffered damages as a result of the Defendants’ violations of the NYLL and the supporting New York State Department of Labor regulations. JURISDICTION AND VENUE 6. Plaintiff invokes the jurisdiction of this Court pursuant to 28 U.S.C. § 1331, as this action arises under 29 U.S.C. § 201, et seq. Plaintiff further invokes the supplemental jurisdiction of this Court pursuant to 28 U.S.C. § 1367, which confers supplemental jurisdiction on this Court for claims arising under New York law. 7. Venue is appropriate in this Court pursuant to 28 U.S.C. § 1391(b)(2), as all actions comprising the claims for relief occurred within this judicial district. PARTIES 8. At all relevant times, Plaintiff is a resident of the State of New York, resides in Queens County, and was an “employee” entitled to protection as defined by the FLSA, the NYLL, and the NYCCRR. 9. At all relevant times herein, Tennis Academy was and is a domestic Limited Liability Company with its principal place of business located at 1 Randalls Island, New York, NY 10035. 10. At all relevant times herein, Defendant Decoo was the president and/or owner and/or day-to-day overseer of Tennis Academy and Tennis Project. 11. At all relevant times herein, Defendant Decoo was a resident of the State of New York and had an actual place of business located at 1 Randalls Island, New York, NY 10035. 12. At all relevant times herein, Defendant Schneider was the president and/or owner and/or day-to-day overseer of Tennis Academy and Tennis Project 13. At all relevant times herein, Defendant Schneider was a resident of the State of New York and had an actual place of business located at 1 Randalls Island, New York, NY 10035. 14. At all relevant times herein, Defendants were “employers” within the meaning of the FLSA, NYLL, and the NYCCRR. Additionally, Defendants’ qualifying annual business exceeded $500,000, and Defendants were engaged in interstate commerce within the meaning of the FLSA as they used supplies in the course of business, such as tennis balls, rackets, nets and other sporting goods, much of which originated in states other than New York and the combination of which subjects Defendants to the FLSA’s overtime requirements as an enterprise. Furthermore, all of Defendants’ employees, including Plaintiffs, the FLSA Plaintiffs, and the Rule 23 Plaintiffs, were individually engaged in interstate commerce as they frequently used goods that have been, and continue to be, moved in interstate commerce. This independently subjects Defendants to the overtime wage requirements of the FLSA with respect to Plaintiff and the FLSA Plaintiffs. COLLECTIVE ACTION ALLEGATIONS 15. Plaintiff seeks to bring this suit to recover from Defendants his full payment of all unpaid overtime compensation and liquidated damages under the applicable provisions of the FLSA, 29 U.S.C. § 216(b), individually, on his own behalf, as well as on behalf of those in the following collective: Current and former employees of Defendants who, during the applicable FLSA limitations period, performed any work for Defendants as non-managerial employees who give consent to file a claim to recover damages for overtime compensation that is legally due to them for time worked in excess of forty hours per week (“FLSA Plaintiffs”). 16. Defendants treated Plaintiff and all FLSA Plaintiffs similarly in that Plaintiff and all FLSA Plaintiffs: (1) performed similar tasks, as described in the “Background Facts” section below; (2) were subject to the same laws and regulations; (3) were paid in the same or similar manner; (4) were required to work in excess of forty hours each workweek; and (5) were not paid the required rate of one and one-half times their respective regular rates of pay for all hours worked over forty in a workweek. 17. At all relevant times, Defendants were aware of the requirement to pay Plaintiff and all FLSA Plaintiffs at an amount equal to one and one-half times their respective regular rates of pay for all hours worked each workweek above forty, yet Defendants purposefully chose not to do so. Thus, Plaintiff and all FLSA Plaintiffs are victims of Defendants’ pervasive practice of willfully refusing to pay their employees overtime compensation, in violation of the FLSA RULE 23 CLASS ALLEGATIONS 18. In addition, Plaintiff seeks to maintain this action as a class action pursuant to Federal Rule of Civil Procedure ("FRCP") 23(b)(3), on his own behalf, individually, as well on behalf of those who are similarly-situated who the Defendants subjected to violations of the NYLL and the NYCCRR during the applicable statutory period. 19. Under FRCP 23(b)(3), a plaintiff must plead that: a. The class is so numerous that joinder is impracticable; b. There are questions of law or fact common to the class that predominate over any individual questions of law or fact; c. Claims or defenses of the representative are typical of the class; d. The representative will fairly and adequately protect the class; and, e. A class action is superior to other methods of adjudication. 20. The Rule 23 Class that Plaintiff seeks to define includes: Current and former employees of Defendants who, during the applicable NYLL limitations period, performed any work for Defendants as non-managerial employees who: (1) worked in excess of forty hours per week without receiving overtime compensation and/or (2) were not issued accurate and/or any pay stubs/wage statements on each payday containing the information that N.Y. Lab. Law § 195(3) requires; and/or (3) were not issued wage notices at the time of their hire, or at any time thereafter as required by N.Y. Lab. Law § 195(1) ("Rule 23 Plaintiffs"). Numerosity 21. During the previous six years, Defendants have employed, in total, at least forty employees that are putative members of this class. Common Questions of Law and/or Fact 22. There are common questions of law and fact that govern the claims of each and every Rule 23 Plaintiff, including but not limited to the following: the duties that the Defendants required and require each Rule 23 Plaintiff to perform; whether the Defendants required and require each Rule 23 Plaintiff to work in excess of forty hours per week; whether the Defendants compensated and compensate the Rule 23 Plaintiffs at the legally-mandated rate of one and one half times their respective straight-time rates of pay for all hours worked per week over forty; whether the Defendants furnished and furnish the Rule 23 Plaintiffs with accurate wage statements on each payday containing the information required by N.Y. Lab. Law § 195(3); whether the Defendants kept and maintained records with respect to each hour that the Rule 23 Plaintiffs worked; whether the Defendants kept and maintained records with respect to the compensation that they paid to the Rule 23 Plaintiffs; whether the Defendants maintain any affirmative defenses with respect to the Rule 23 Plaintiffs' claims; whether the Defendants’ actions with respect to the Rule 23 Plaintiffs were in violation of the NYLL and supporting regulations; if so, whether the Defendants’ violations were in willful violation of the NYLL and supporting regulations; and if so, what constitutes the proper measure of damages Typicality of Claims and/or Defenses 23. As described in the background facts section below, Defendants, despite the title that it assigned to Plaintiff, employed Plaintiffs as non-managerial, non-exempt employees. Plaintiff’s claims are typical of the claims of the Rule 23 Plaintiffs whom he seeks to represent, as the Rule 23 Plaintiffs work, and/or have worked for Defendants in excess of forty hours per week, as non-managerial employees, and Defendants failed to pay Plaintiff overtime. Plaintiff and the Rule 23 Plaintiffs enjoy the same statutory rights under the NYLL to be paid at a rate of one and one-half times their straight time rates for all hours worked per week in excess of forty, and spread of hours, and to be furnished with accurate wage statements and wage notices. Plaintiff and the Rule 23 Plaintiffs have all sustained similar types of damages as a result of Defendants’ failure to comply with the NYLL and supporting regulations. Plaintiff and the Rule 23 Plaintiffs have all suffered injury, including lack of compensation or under-compensation, due to Defendants’ common policies, practices, and patterns of conduct. Thus, Plaintiff’s claims and/ or the Defendants’ defenses to those claims are typical of the Rule 23 Plaintiffs' claims and the Defendants’ defenses to those claims. Adequacy 24. Plaintiff, as described below, worked the same or similar hours as the Rule 23 Plaintiffs throughout their employment with Defendants. The Defendants did not pay Plaintiff overtime pay for his hours worked over forty each week, which is substantially-similar to how the Defendants paid the Rule 23 Plaintiffs. Plaintiff is no longer employed with the Defendant, and thus has no fear of retribution for his testimony. Plaintiff fully anticipates testifying under oath as to all of the matters raised in this Complaint and that will be raised in the Defendants’ Answer. Thus, Plaintiff would properly and adequately represent the current and former employees whom the Defendants have subjected to the treatment alleged herein. Superiority 25. Plaintiff has no, or few, material facts relating to the Rule 23 Plaintiffs' claims that are atypical of those of the putative class. Indeed, at all relevant times herein, Defendants treated Plaintiff identically, or at the very least, substantially similarly, to the Rule 23 Plaintiffs. 26. Any lawsuit brought by an employee of the Defendants for the same violations alleged herein would be identical to a suit brought by any other employee for the same violations. Thus, separate litigation would risk inconsistent results. 27. Accordingly, this means of protecting the Rule 23 Plaintiffs' rights is superior to any other method, and this matter is properly maintainable as a Class Action under FRCP 23(b)(3). 28. Additionally, Plaintiff’s counsel has substantial experience in this field of law. BACKGROUND FACTS 29. Defendants own and operate a sports complex training facility. 30. At all relevant times, Defendants Decoo and Schneider were the owners and day- to-day overseers of Tennis Academy who in their capacity were responsible for hiring and firing employees, determining their rates and methods of pay and the hours that employees were required to work. 31. Upon information and belief, Defendant Decoo hired Plaintiff on or about April 14, 2016. 32. From in or about April 14, 2016 until December 26, 2017, Plaintiff worked for Defendants as a driver. Throughout his employment, his job consisted of transporting kids from schools to the Tennis Academy and then taking them from the Tennis Academy to their homes. 33. From in or about May 1, 2016 until on or about January 15, 2017, Defendants required Plaintiff to work – and he did in fact work - from 2:00 p.m. to 10:00 p.m. Mondays through Sundays, for a total of 56 hours. 34. From in or about January 16, 2017 until December 26, 2017, Defendants required Plaintiff to work – and he did in fact work - from 2:00 p.m. to 10:00 p.m. Mondays through Fridays and one weekend day per week (alternating between Saturdays and Sundays) from 2:00 p.m. to 10:00 p.m. as well, for a total of 48 hours per week. 35. From May 1, 2016 through March 31, 2017, Defendants paid Plaintiff a $14.00 per work hour for all hours worked, including those hours he worked over forty per week. From on or about April 1, 2017 through on or about January 16, 2017, Defendants continued paying Plaintiff $14.00 per hour for the first forty hours per week, while paying him $16.50 for all hours he worked over forty per week. 36. Plaintiff regularly worked more than forty hours workweeks in which Defendants employed him. For example, from August 7, 2016 through August 13, 2016, Plaintiff worked 56 hours and Defendant paid him $14.00 for all hours worked, including those hours he worked over 37. Throughout his entire employment, Defendants paid Plaintiff on a weekly basis, without providing him with any and/or accurate wage statements that reflected the amount of hours that he actually worked or his regular rate of pay or his overtime rate of pay for each hour he worked in excess of forty hours in a given workweek, and other statutorily required criteria. 38. Defendants intentionally did not provide Plaintiff with a wage notice at the time of his hire, or at any time thereafter, containing any of the following information: his rates of pay and basis thereof; whether Plaintiff was paid by the hour, shift, day, week, salary, piece, commission, or other; whether any allowances were claimed as part of the minimum wage, including tip, meal, or lodging allowances; the regular pay day designated by Defendants; the name and physical addresses of Defendants; any “doing business as” names used by Defendants; and Defendants’ mailing addresses and telephone numbers. 39. Defendants acted in the manner described herein so as to maximize their profits while minimizing their labor costs. 40. Every hour that Plaintiff worked was for Defendants’ benefit. 41. Defendants treated all FLSA Plaintiffs and Rule 23 Plaintiffs in the manner described above. FIRST CLAIM FOR RELIEF AGAINST DEFENDANTS Unpaid Overtime under the FLSA 42. Plaintiff and the FLSA Plaintiffs hereby incorporate all the preceding paragraphs of this complaint with the same force and effect as if fully set forth at length. 43. Defendants were required to directly pay the Plaintiff and the FLSA Plaintiffs an overtime premium of one and one-half times their regular rate of pay for all hours worked over forty (40) in a given workweek. 44. As described above, Defendants are employers within the meaning of the FLSA, while Plaintiff and the FLSA Plaintiffs are employees within the meaning of the FLSA. 45. As also described above, Plaintiff and the FLSA Plaintiffs worked in excess of forty (40) hours per week, yet Defendants failed to compensate them in accordance with the FLSA’s overtime provisions. 46. The Defendants willfully violated the FLSA. 47. As such, Plaintiff and the FLSA Plaintiffs are entitled to overtime pay for all hours worked per week in excess of forty (40) at the rate of one and one-half times their respective standard rate of pay. 48. Plaintiff and the FLSA Plaintiffs are also entitled to liquidated damages and attorneys’ fees for the Defendants’ violation of the FLSA’s overtime provisions. 49. All of the foregoing constituted willful and repeated violations of the Fair Labor Standards Act, so the applicable statute of limitations is three years pursuant to 29 U.S.C. § 255(a). SECOND CLAIM FOR RELIEF AGAINST DEFENDANTS Unpaid Overtime under the NYLL 50. Plaintiff and Rule 23 Plaintiffs hereby incorporate all the preceding paragraphs of this complaint with the same force and effect as if fully set forth at length. 51. Defendants were required to directly pay the Plaintiff and Rule 23 Plaintiffs an overtime premium of one and one-half times their regular rate of pay for all hours worked over forty (40) in a given workweek. 52. As described above, Defendants are employers within the meaning of the NYLL, while Plaintiff and Rule 23 Plaintiffs are employees within the meaning of the NYLL. 53. As also described above, Plaintiff and Rule 23 Plaintiffs worked in excess of forty (40) hours per week, yet Defendants failed to compensate them in accordance with the NYLL’s overtime provisions. 54. Due to Defendants’ violations of the New York Labor Law, Plaintiff and Rule 23 Plaintiffs are entitled to recover from Defendants their unpaid overtime wages, liquidated damages, reasonable attorneys’ fees and costs of the action, and pre-judgment and post-judgment interest. THIRD CLAIM FOR RELIEF AGAINST DEFENDANTS Failure to Furnish Wage Statements in Violation of the NYLL 55. Plaintiff and Rule 23 Plaintiffs hereby incorporate all the preceding paragraphs of this complaint with the same force and effect as if fully set forth at length. 56. NYLL § 195(3) requires employers to furnish employees with wage statements containing accurate, specifically enumerated criteria on each occasion when the employer pays wages to employees. 57. As described above, the Defendants willfully failed to furnish Plaintiff and Rule 23 Plaintiffs with accurate wage statements containing the criteria required under the NYLL. 58. Prior to February 27, 2015, pursuant to NYLL § 198(1-d), Defendants are liable to the Plaintiff and Rule 23 Plaintiffs for each workweek after the violation occurred, up to the statutory cap of $2,500. 59. On or after February 27, 2015, pursuant to NYLL § 198(1-d), Defendants are liable to the Plaintiff and Rule 23 Plaintiffs in the amount of $250 for each workday after the violation occurred, up to a statutory cap of $5,000. FOURTH CLAIM FOR RELIEF AGAINST DEFENDANTS Failure to Furnish Proper Wage Notices in Violation of the NYLL 60. Plaintiff and Rule 23 Plaintiffs hereby incorporate all the preceding paragraphs of this complaint with the same force and effect as if fully set forth at length. 61. The NYLL § 195(1) requires that employers provide employees with a wage notice at the time of hire containing accurate, specifically enumerated criteria. 62. Each Defendant is an employer within the meaning of the NYLL and the NYCCRR, while Plaintiff and Rule 23 Plaintiffs are employees within the meaning of the NYLL and the NYCCRR. 63. Defendants willfully failed to provide Plaintiff and Rule 23 Plaintiffs with a wage notice containing the criteria enumerated under the NYLL. 64. Prior to February 27, 2015, pursuant to NYLL § 198(1-b), Defendants are liable to Plaintiff and Rule 23 Plaintiffs in the amount of $50 for each workweek after the violations initially occurred, up to a statutory cap of $2,500. 65. On or after February 27, 2015, pursuant to NYLL § 198(1-b), Defendants are liable to Plaintiff and Rule 23 Plaintiffs in the amount of $50 for each workday after the violations initially occurred, up to a statutory cap of $5,000. DEMAND FOR A JURY TRIAL 66. Pursuant to Federal Rule of Civil Procedure 38(b), Plaintiff demands a trial by jury in this action. PRAYER FOR RELIEF WHEREFORE, Plaintiff, FLSA Plaintiffs, and Rule 23 Plaintiffs demand judgment against the Defendants as follows: a. A judgment declaring that the practices complained of herein are unlawful and in willful violation of the aforementioned United States and New York State laws; b. Preliminary and permanent injunctions against Defendants and their agents, employees, representatives, and any and all persons acting in concert with him, from engaging in each of the unlawful practices, policies, customs, and usages set forth herein; c. An order restraining Defendants from any retaliation against any individual for participating in any form in this lawsuit; d. Designation of this action as a FLSA collective action on behalf of Plaintiff and FLSA Plaintiffs and prompt issuance of notice pursuant to 29 U.S.C. § 216(b) to the FLSA Plaintiffs, apprising them of the pendency of this action, permitting them to assert timely FLSA claims in this action by filing individual Consents to Sue pursuant to 29 U.S.C. § 216(b), and tolling of the statute of limitations; e. Certification of the claims brought in this case under the NYLL as a class action pursuant to FRCP 23; f. All damages that Plaintiff, FLSA Plaintiffs, and Rule 23 Plaintiffs have sustained as a result of the Defendants’ conduct, including all unpaid wages and any short fall between wages paid and those due under the law that Plaintiff would have received but for the Defendants’ unlawful payment practices; g. Liquidated damages and any other statutory penalties as recoverable under the FLSA and NYLL; h. Awarding Plaintiff, FLSA Plaintiffs, and Rule 23 Plaintiffs their costs and disbursements incurred regarding this action, including reasonable attorneys' fees, expert witness fees, and other costs; i. Designation of Plaintiff and his counsel as collective/class action representatives under the FLSA and the FRCP; j. Pre-judgment and post-judgment interest, as provided by law; and k. Granting Plaintiff other and further relief as this Court finds necessary and proper. Dated: New York, New York February 27, 2019 Respectfully submitted, LAW OFFICES OF WILLIAM CAFARO ________________________ Louis M. Leon (LL 2057) Attorneys for Plaintiff 14  108 West 39th Street, Suite 602 New York, New York 10018 (212) 583-7400 [email protected]
employment & labor
COEIEYcBD5gMZwczYc_X
IN THE UNITED STATES DISTRICT COURT FILED MAR 26 2012 DOVI LOWENBEIN ) on behalf of himself ) LONG ISLAND OFFICE and all similarly situated consumers Plaintiff, C - 12 1479 -against- ) SUMMONS ISSUED ASSOCIATED CREDITORS ) EXCHANGE, INC. ) ) ) ) Defendant. ) COGAN, J. CLASS ACTION COMPLAINT Introduction Plaintiff Dovi Lowenbein seeks redress for the illegal practices of Associated Creditors Exchange, Inc. concerning the collection of debts, in violation of the Fair Debt Collection Practices Act, 15 U.S.C. § 1692, et seq. ("FDCPA") and the Telephone Communications Privacy Act. Parties Plaintiff is a citizen of the State of New York who resides within this District. Plaintiff is a consumer as that term is defined by Section 1692(a)(3) of the FDCPA, in that the alleged debt that defendant sought to collect from plaintiff while possibly labeled as a "business" account, was primarily used by the Plaintiff for personal, family -1- and/or household purposes, as thus is a "debt" as that term is defined by 15 U.S.C. $1692a(5). Defendant's principal place of business is located in Arizona. Defendant is regularly engaged, for profit, in the collection of debts allegedly owed by consumers. Defendant is a "debt collector" as that term is defined by the FDCPA, 15 U.S.C. § 1692(a)(6). Jurisdiction and Venue This Court has Federal question jurisdiction under 15 U.S.C. § 1692k(d) and 28 U.S.C. § 1331. Venue is proper in this district pursuant to 28 U.S.C. § 1391(b), as the acts and transactions that give rise to this action occurred, in substantial part, in this district. Allegations Particular to Dovi Lowenbein On information and belief, on a date better known by defendant, defendant attempted to collect alleged consumer debts from the plaintiff. On 24 occasions within the past year, defendant made 24 calls to an unauthorized wireless number belonging to plaintiff. On April 16, 2011, May 31, 2011, and June 7, 2011 and within the one year immediately preceding this action, the Defendant left the following pre-recorded messages on the Plaintiff's answering machine on numerous occasions which did not set forth that the communication was from a debt collector and which stated inter alia: "Hello, I have an important message for you, Please call (800)-280-3800 ext. 8315 -2- and speak to the first account representative Thank you" On March 30, 2011, a representative of ACE left the following message: "This is David Kara I am with Associated Creditors Exchange. We represent US Bank. They have retained us to proceed against you in the State of New York," Defendant violated §1692d of the FDCPA by engaging in conduct that the natural consequences of which was to harass, oppress, and abuse Plaintiff in connection with the collection of an alleged debt. Defendant violated $1692d(6) of the FDCPA by placing telephone calls without meaningful disclosure of the caller's identity. Defendant violated $1692e of the FDCPA by using false, deceptive, and misleading representations in connection with the collection of any debt. Defendant violated 1692e(5) of the FDCPA by threatening to take action against Plaintiff even though Defendant has not and does not intend to take such action. Defendant violated $1692e(10) of the FDCPA by using deceptive means in an attempt to collect a debt. Defendant violated 1692e(3) of the FDCPA by The false representation or implication that defendant is an attorney and that any communication is from an attorney. The messages left by the Defendant did not identify the Defendant as a debt collector as required by 15 USC 1692e(11). The least sophisticated consumer may have believed that this automated message was from an original creditor or another company. The messages left by Defendant were deceptive in that the "least sophisticated consumer" would not recognize that the defendant was a debt collector and the messages -3- specifically failed to provide the notice required by 15 USC 1692e(11). The message left by Defendant was deceptive and harassing per se in that it secreted the identity of the Defendant in violation of 15 USC 1692d(6). The messages left by the Defendant were harassing in that they failed to meaningfully identify the Defendant as required by 15 USC 1692d(6). The Plaintiff listened to the messages left by the Defendant. On information and belief, it is the regular practice of the defendant to leave messages on consumers' answering machines that do not meaningfully identify themselves, and/or do not identify themselves as a debt collector. The Defendant and/or its agents placed telephone phone calls and left messages on the voice mail of other New York consumers within one year preceding the filing of this complaint, said messages were materially identical to automated messages left for the Plaintiff. The actions of the Defendant as described above violate 15 USC 1692e; 15 USC 1692e(10); 15 USC 1692e(11); 15 USC 1692d; 15 USC 1692d(5) and 15 USC 1692d(6). Plaintiff brings the following class pursuant to Federal Rules of Civil Procedure 23(a) and 23(b)(3) individually and on behalf of all persons in the State of New York to whom defendant placed a telephone call and left a message for a consumer in which the Defendant failed to meaningfully identify themselves and/or failed to state that Defendant was a debt collector, as identified from Defendant's records, during the one year period immediately preceding the filing of this action. -4-The said messages were left at a wireless number where the plaintiff was charged for each call. Defendant caused plaintiff to incur charges for defendant's collection communications when plaintiff had no reason to know the communication's purpose. Defendant was prohibited from placing a call that will cause a charge to plaintiff without having notified plaintiff to expect it and without having announced its collection purpose. The said telephone messages are in violation of the Fair Debt Collection Practices Act, 15 U.S.C. § 1692f(5). AS AND FOR A FIRST CAUSE OF ACTION Violations of the Fair Debt Collection Practices Act brought by plaintiff Dovi Lowenbein on behalf of himself and the members of a class, as against the defendant. Plaintiff restates, realleges, and incorporates herein by reference, paragraphs 1-29 as if set forth fully in this Cause of Action. This action is brought on behalf of plaintiff and the members of three classes. Class A consists of all persons whom Defendant's records reflect resided in New York and were left a telephonic message from defendant within one year prior to the date of the within complaint up to the date of the filing of the complaint; (a) the telephone message was placed to a service where the consumer was charged for the call, and (c) that the telephone messages were in violation 15 U.S.C. § 1692f(5). Class B consists of all persons whom Defendant's records reflect resided in New York and were left a telephonic message from defendant within one year prior to the date of -5- the within complaint up to the date of the filing of the complaint; (a) the telephone message failed to state that it was a communication from a debt collector, and (c) that the telephone message was in violation 15 U.S.C. § 1692e(11) and 1692e(10). Class C consists of all persons whom Defendant's records reflect resided in New York and were left a telephonic message from defendant within one year prior to the date of the within complaint up to the date of the filing of the complaint; (a) the telephone message failed to state the legal name of the defendant, and (c) that the telephone message was in violation 15 U.S.C. § 1692d(6). Class B and Class C may overlap. Class D consists of all persons whom Defendant's records reflect resided in the State of New York and who received telephonic messages from defendant's representatives within one year prior to the date of the within complaint up to the date of the filing of the complaint; (a) the telephone message was placed to a consumer seeking payment of a consumer debt; and (c) the defendant made a false representation or implication that defendant is an attorney and that any communication is from an attorney in violation of 15 U.S.C. $1692e(3) and 1692e(5) for engaging in false threats. Pursuant to Federal Rule of Civil Procedure 23, a class action is appropriate and preferable in this case because: so numerous that joinder of all members is impracticable. -6- predominate over any questions affecting only individual class members. The principal question presented by this claim is whether the Defendant violated the FDCPA. telephonic messages, (i.e. the class members), a matter capable of ministerial determination from the records of Defendant. same facts and legal theories. plaintiff has retained counsel experienced in bringing class actions and collection-abuse claims. The plaintiff's interests are consistent with those of the members of the class. A class action is superior for the fair and efficient adjudication of the class members' claims. Congress specifically envisions class actions as a principal means of enforcing the FDCPA. 15 U.S.C. 1692(k). The members of the class are generally unsophisticated individuals, whose rights will not be vindicated in the absence of a class action. Prosecution of separate actions by individual members of the classes would create the risk of inconsistent or varying adjudications resulting in the establishment of inconsistent or varying standards for the parties and would not be in the interest of judicial economy. If the facts are discovered to be appropriate, the plaintiff will seek to certify a class pursuant to Rule 23(b)(3) of the Federal Rules of Civil Procedure. -7-Telephonic messages, such as those left by the defendant are to be evaluated by the objective standard of the hypothetical "least sophisticated consumer." Violations of the Fair Debt Collection Practices Act The actions of the defendant violate the Fair Debt Collection Practices Act. Because the defendant violated of the Fair Debt Collection Practices Act, the plaintiff and the members of the class are entitled to damages in accordance with the Fair Debt Collection Practices Act. (a) Statutory damages provided under the FDCPA, 15 U.S.C. 1692(k); (b) Attorney fees, litigation expenses and costs incurred in bringing this action; and (c) Any other relief that this Court deems appropriate and just under the circumstances. AS AND FOR A SECOND CAUSE OF ACTION Violations of the Telephone Consumer Protection Act brought by plaintiff Plaintiff restates, realleges, and incorporates herein by reference, paragraphs 1-8 as if set forth fully in this Cause of Action. -8- The defendant violated 47 U.S.C. § 227(b)(1)(A)(iii) by initiating 24 telephone calls to the plaintiff's wireless telephone numbers using an artificial and/or pre-recorded voice to deliver messages without having the consent of the plaintiff to leave such messages. Defendant has repeatedly violated the TCPA by the calls made to Plaintiff, specifically the numerous calls by illegal automatic dialers, predictive dialers, and/or pre-recorded messages that have been unleashed against plaintiffs by defendant also without having included the proper name of the defendant or any name for that matter. There is no exception or justification for the numerous violations of the TCPA by defendant as plaintiff has not consented to the use of the wireless telephone numbers at issue. Each call is a separate violation and entitles plaintiff to statutory damages against defendant in the amount of $500.00 per call. Plaintiff asserts that since the violations were made intentionally or recklessly that the violations be assessed a statutory damage of $1,500.00 per call. 47 U.S.C. § 227(b)(3). All actions taken by Defendant were taken with malice, were done willfully, recklessly and/or were done with either the desire to harm Plaintiff and/or with the knowledge that its actions would very likely harm Plaintiff and/or that its actions were taken in violation of the TCPA and/or that knew or should have known that its actions were in reckless disregard of the TCPA. Courts have found collection agency's have willfully or knowingly violated the TCPA simply by calling any plaintiff on his/her cell phone using a pre-recorded voice, regardless of whether it knew it was violating the law. (Sengenberger V. Credit Control Services, Inc., 2010 U.S. Dist. LEXIS 43874). -9- The defendant has repeatedly violated the TCPA by failing to leave the legal name of the defendant in the messages left for the plaintiff as states as follows in 47 C.F.R. 64.1200(b)(1) states: "(b) All artificial or prerecorded telephone messages shall: The FCC did not intend to exempt automated collection calls from the requirements of 47 C.F.R. 64.1200(b)(1), even if consent was given in the case where the debt collector failed to leave the legal name of the company. (Sengenberger v. Credit Control Services, Inc., 2010 U.S. Dist. LEXIS 43874) -10- Defendant has repeatedly violated the TCPA by the calls made to plaintiff specifically the numerous calls by illegally by not stating its legal name in its prerecorded messages in violation of the Telephone Consumer Protection Act Violations of the Telephone Communications Privacy Act The defendant has repeatedly violated the TCPA by failing to leave the legal name of the defendant in the messages left for the plaintiffs as states as follows in 47 C.F.R. 64.1200(b)(1) states: "(b) All artificial or prerecorded telephone messages shall: The FCC did not intend to exempt automated collection calls from the requirements of 47 C.F.R. 64.1200(b)(1), even if consent was given in the case where the debt -11-collector failed to leave the legal name of the company. (Sengenberger V. Credit Control Services, Inc., 2010 U.S. Dist. LEXIS 43874) Defendant has repeatedly violated the TCPA by the calls made to plaintiffs specifically the numerous calls by illegally by not stating its legal name in its prerecorded messages in violation of the Telephone Consumer Protection Act The actions of the defendant violate the TCPA. Because the defendant intentionally violated the TCPA, the plaintiffs are entitled to damages in accordance with the TCPA namely $1500 for each call where the defendant failed to obtain prior consent from the plaintiffs. (a) Statutory damages provided under the TCPA and injunctive relief; (b) Any other relief that this Court deems appropriate and just under the circumstances. Dated: Cedarhurst, New York March 21, 2012 Adam J. Fishbein, P.C. (AF-9508) Attorney At Law Attorney for the Plaintiff 483 Chestnut Street Cedarhurst, New York 11516 Telephone (516) 791-4400 Facsimile (516) 791-4411 -12- Dr Adam J. Fishbein (AF-9508) -13-
consumer fraud
WfaSE4cBD5gMZwcz_UP6
UNITED STATES DISTRICT COURT WESTERN DISTRICT OF WASHINGTON Case No.: Vadim Kulakevich, individually and on behalf of all others similarly situated, Plaintiff, CLASS ACTION COMPLAINT -v.- DEMAND FOR JURY TRIAL First National Collection Bureau, Inc.; LVNV Funding LLC; and John Does 1-25; Defendants. Plaintiff Vadim Kulakevich brings this Class Action Complaint by and through his attorneys, Brubaker Law Group PLLC, against Defendants First National Collection Bureau, Inc. (“First National”) and LVNV Funding LLC (“LVNV”), individually and on behalf of a class of all others similarly situated, pursuant to Rule 23 of the Federal Rules of Civil Procedure, based upon information and belief of Plaintiff’s counsel, except for allegations specifically pertaining to Plaintiff, which are based upon Plaintiff's personal knowledge. INTRODUCTION/PRELIMINARY STATEMENT 1. The Fair Debt Collection Practices Act (“FDCPA” or “Act”) was enacted in response to the “abundant evidence of the use of abusive, deceptive, and unfair debt collection practices by many debt collectors.” 15 U.S.C. §1692(a). This was because “abusive debt collection practices contribute to the number of personal bankruptcies, to material instability, to the loss of jobs, and to invasions of individual privacy.” Id. The Act concluded that “existing 1 Brubaker Law Group PLLC 14506 NE 184th Pl laws…[we]re inadequate to protect consumers,” and that “the effective collection of debts” does not require “misrepresentation or other abusive debt collection practices.” 15 U.S.C. §§ 1692(b) & (c). 2. The purpose of the Act was not only to eliminate abusive debt collection practices, but also to ensure “that those debt collectors who refrain from using abusive debt collection practices are not competitively disadvantaged.” Id. § 1692(e). After determining that the existing consumer protection laws were inadequate, Id. § 1692(b), consumers were given a private cause of action against debt collectors who fail to comply with the Act. Id. at § 1692k. JURISDICTION AND VENUE 3. The Court has jurisdiction over this class action pursuant to 28 U.S.C. § 1331 and 15 U.S.C. § 1692 et. seq. The Court also has pendant jurisdiction over the State law claims, if any, in this action pursuant to 28 U.S.C. § 1367(a). 4. Venue is proper in this judicial district pursuant to 28 U.S.C. § 1391(b)(2) as this is a substantial part of the events or omissions giving rise to the claim occurred and where the Plaintiff resides. NATURE OF THE ACTION 5. Plaintiff brings this class action on behalf of a class of Washington consumers under Section 1692 et seq. of Title 15 of the United States Code, also known as the Fair Debt Collections Practices Act (“FDCPA”), and 6. Plaintiff is seeking damages and declaratory relief. PARTIES 7. Plaintiff is a resident of the State of Washington, County of King. 2 Brubaker Law Group PLLC 14506 NE 184th Pl 8. Defendant First National is a "debt collector" as the phrase is defined in 15 U.S.C. § 1692(a)(6) and used in the FDCPA 9. First National’s registered agent for service is Corporation Service Company 300 Deschutes Way SW, Suite 208 MC-CSC1, Tumwater, WA 98501. 10. Upon information and belief, First National is a company that uses the mail and telephone and regularly engages in business the principal purpose of which is to attempt to collect debts alleged to be due another. 11. Defendant LVNV is a "debt collector" as the phrase is defined in 15 U.S.C. § 1692(a)(6) and used in the FDCPA. 12. LVNV’s registered agent for service is Corporation Service Company, 80 State Street, Albany, New York, 12207-2543. 13. Upon information and belief, LVNV is a company that uses the mail and telephone and regularly engages in business the principal purpose of which is to attempt to collect debts alleged to be due to itself or another. 14. John Does 1-25, are fictitious names of individuals and businesses alleged for the purpose of substituting names of Defendants whose identities will be disclosed in discovery and should be made parties to this action. CLASS ALLEGATIONS 15. Plaintiff brings this claim on behalf of the following class, pursuant to Fed. R. Civ. P. 23(a) and 23(b)(3). 16. The Class consists of: a. all individuals with addresses in the State of New York; b. to whom Defendant First National sent a collection letter; 3 Brubaker Law Group PLLC 14506 NE 184th Pl c. on behalf of Defendant LVNV; d. attempting to collect a consumer debt; e. that has been reduced to judgment; f. in three sub-classes where the letter states: i. that the interest rate thereon is zero in amount and/or rate; ii. that interest amount owed and rate are both zero but also states that because of interest the amount due may rise; or iii. states an amount of principal owed that includes interest; and g. which letter was sent on or after a date one year prior to the filing of this action and on or before a date twenty-one (21) days after the filing of this action. 17. The identities of all class members are readily ascertainable from the records of Defendants and those companies and entities on whose behalf they attempt to collect and/or have purchased debts. 18. Excluded from the Plaintiff Class are the Defendants and all officers, members, partners, managers, directors and employees of the Defendants and their respective immediate families, and legal counsel for all parties to this action, and all members of their immediate families. 19. There are questions of law and fact common to the Plaintiff Class, which common issues predominate over any issues involving only individual class members. The principal issue is whether the Defendants’ written communication to consumers, in the form attached as Exhibit A, violate 15 U.S.C. §§ 1692e, 1692f and 1692g. 4 Brubaker Law Group PLLC 14506 NE 184th Pl 20. The Plaintiff’s claims are typical of the class members, as all are based upon the same facts and legal theories. The Plaintiff will fairly and adequately protect the interests of the Plaintiff Class defined in this complaint. The Plaintiff has retained counsel with experience in handling consumer lawsuits, complex legal issues, and class actions, and neither the Plaintiff nor his attorneys have any interests, which might cause them not to vigorously pursue this action. 21. This action has been brought, and may properly be maintained, as a class action pursuant to the provisions of Rule 23 of the Federal Rules of Civil Procedure because there is a well-defined community interest in the litigation: a. Numerosity: The Plaintiff is informed and believes, and on that basis alleges, that the Plaintiff Class defined above is so numerous that joinder of all members would be impractical. b. Common Questions Predominate: Common questions of law and fact exist as to all members of the Plaintiff Class and those questions predominance over any questions or issues involving only individual class members. The principal issue is whether the Defendants’ written communication to consumers, in the form attached as Exhibit A, violate 15 U.S.C. §§ 1692e, 1692f and 1692g. c. Typicality: The Plaintiff’s claims are typical of the claims of the class members. The Plaintiff and all members of the Plaintiff Class have claims arising out of the Defendants’ common uniform course of conduct complained of herein. d. Adequacy: The Plaintiff will fairly and adequately protect the interests of the class members insofar as Plaintiff has no interests that are adverse to the 5 Brubaker Law Group PLLC 14506 NE 184th Pl absent class members. Plaintiff is committed to vigorously litigating this matter. Plaintiff has also retained counsel experienced in handling consumer lawsuits, complex legal issues, and class actions. Neither the Plaintiff nor counsel have any interests which might cause them not to vigorously pursue the instant class action lawsuit. e. Superiority: A class action is superior to the other available means for the fair and efficient adjudication of this controversy because individual joinder of all members would be impracticable. Class action treatment will permit a large number of similarly situated persons to prosecute their common claims in a single forum efficiently and without unnecessary duplication of effort and expense that individual actions would engender. 22. Certification of a class under Rule 23(b)(3) of the Federal Rules of Civil Procedure is also appropriate in that the questions of law and fact common to members of the Plaintiff Class predominate over any questions affecting an individual member, and a class action is superior to other available methods for the fair and efficient adjudication of the controversy. 23. Depending on the outcome of further investigation and discovery, Plaintiff may, at the time of class certification motion, seek to certify a class(es) only as to particular issues pursuant to Fed. R. Civ. P. 23(c)(4). FACTUAL ALLEGATIONS 24. Plaintiff repeats the above allegations as if set forth here. 25. Some time prior to February 2, 2021, Plaintiff allegedly incurred an obligation to non-party Synchrony Bank (“Synchrony”). 6 Brubaker Law Group PLLC 14506 NE 184th Pl 26. The obligation arose out of transactions incurred primarily for personal, family, or household purposes, specifically credit from Synchrony used for those purposes. 27. The alleged Synchrony obligation is a "debt" as defined by 15 U.S.C.§ 1692a (5). 28. Synchrony is a "creditor" as defined by 15 U.S.C.§ 1692a (4). 29. LVNV claims to be the current creditor of the Synchrony debt. 30. LVNV collects and attempts to collect debts incurred or alleged to have been incurred for personal, family or household purposes on behalf of itself, or others on its behalf, using the United States Postal Services, telephone and internet. 31. According to the Letter described below, LVNV “placed” the Synchrony debt with First National for collection. 32. Defendant First National collects and attempts to collect debts incurred or alleged to have been incurred for personal, family or household purposes on behalf of creditors using the United States Postal Services, telephone and internet. Violation - February 2, 2021 Collection Letter 33. On or about February 2, 2021, Defendant First National, on behalf of Defendant LVNV, sent Plaintiff a collection letter regarding the alleged debt. See Letter attached as Exhibit A. 34. The letter states that “a judgment has been entered against you”. 35. The Letter states a “Total Due” of $1,506.42. 36. The Letter also states that the amount of interest owed is zero. 37. It further states that the interest rate is zero percent. 7 Brubaker Law Group PLLC 14506 NE 184th Pl 38. The letter further states, “As of the date of this letter, you owe $1,506.42. Because of interest the amount due on the day you pay may be greater. Hence, if you pay the amount shown above, an adjustment may be necessary after we receive your check”. 39. According to one part of the letter, the balance will not increase due to interest because the interest rate is zero percent. 40. According to another part of the letter, because of interest the balance may increase. 41. These two statements contradict each other. 42. If the interest rate is zero percent, then the balance will never increase due to interest. 43. If the amount due may increase due to interest, then the rate is not zero percent. 44. In addition, according to the Letter the alleged judgment was entered on March 28, 2016. 45. According to the Letter, no interest has been charged since March 28, 2016, as shown where the amount of interest is listed as zero. 46. As the Letter implies, Defendants never intended to charge any interest. 47. Stating that interest may cause the balance to go up is just a deceptive collection tactic to get Plaintiff to pay. 48. Alternatively, according to state law (RCW 4.56.110) interest was accruing on the judgment. 49. To state that the interest rate is zero percent is therefore false and misleading. 50. If Defendants were permanently waiving statutory interest, they must so state. 51. By failing to bindingly waive interest, Defendants leave open the possibility that they may charge interest at any point or may sell the debt yet again and the new owner can charge interest. 8 Brubaker Law Group PLLC 14506 NE 184th Pl 52. Defendants retained the right to charge the statutorily accruing interest at any time yet simultaneously never intended to collect interest. 53. This is misleading, false, deceptive, and unfair. 54. Finally, the statement in the Letter that the principal is $1,270.17 and that interest is $0.00 is also false misleading, deceptive, and unfair. 55. Upon information and belief, the principal balance of $1,270.17 actually includes interest. 56. This interest was either charged by Synchrony, Defendants, or a prior alleged owner of the debt. 57. Upon information and belief, Defendants lumped interest and principal together and just called it principal. 58. This was done in an improper attempt to coerce payment from Plaintiff. 59. Due to Defendants’ actions, Plaintiff was unable to evaluate how much is truly being alleged as the correct balance, is being misled at to the total owed, and cannot properly evaluate the demand for payment or how to address it. 60. The amount stated as due is therefore false, deceptive, misleading, and unfair. 61. Because of Defendants’ improper collection actions Plaintiff was unable to properly respond to the letter. 62. Plaintiff would have pursued a different course of action were it not for Defendants’ violations. 63. Because of Defendants’ improper collections actions Plaintiff was prevented from taking certain actions he would have, or could have, otherwise taken had Defendant’s letter not contained false, deceptive, misleading, or unfair content. 9 Brubaker Law Group PLLC 14506 NE 184th Pl 64. Defendant was confused as to the debt and the amount involved here and how this implicates his alleged responsibilities for making payment thereon. 65. Plaintiff was concerned and confused by the Letter. 66. Plaintiff was therefore unable to evaluate his options of how to handle this debt. 67. Because of this, Plaintiff expended time, money, and effort in determining the proper course of action. 68. In addition, Plaintiff suffered emotional harm due to Defendants’ improper acts. 69. These violations by Defendants were knowing, willful, negligent and/or intentional, and Defendants did not maintain procedures reasonably adapted to avoid any such violations. 70. Defendants’ collection efforts with respect to this alleged debt from Plaintiff caused Plaintiff to suffer concrete and particularized harm, inter alia, because the FDCPA provides Plaintiff with the legally protected right to be not to be misled or treated unfairly with respect to any action for the collection of any consumer debt. 71. Defendants’ false, deceptive, misleading and/or unfair representations with respect to its collection efforts were material misrepresentations that affected and frustrated Plaintiff's ability to intelligently respond to Defendants’ collection efforts because Plaintiff could not adequately respond to Defendants’ demand for payment of this debt. 72. Defendants’ actions created an appreciable risk to Plaintiff of being unable to properly respond or handle Defendants’ debt collection. 73. Plaintiff was confused and misled to his detriment by the statements in the dunning letter, and relied on the contents of the letter to his detriment. 74. As a result of Defendants’ deceptive, misleading and false debt collection practices, Plaintiff has been damaged. 10 Brubaker Law Group PLLC 14506 NE 184th Pl COUNT I VIOLATIONS OF THE FAIR DEBT COLLECTION PRACTICES ACT 15 U.S.C. §1692e et seq. 75. Plaintiff repeats the above allegations as if set forth here. 76. Defendants’ debt collection efforts attempted and/or directed towards the Plaintiff violated various provisions of the FDCPA, including but not limited to, 15 U.S.C. § 1692e. 77. Pursuant to 15 U.S.C. § 1692e, a debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. 78. Defendants violated said section, as described above, by making a false and misleading representation in violation of §§ 1692e (2), 1692e (5), 1692e (10); and 1692e. 79. By reason thereof, Defendants are liable to Plaintiff for judgment that Defendants’ conduct violated Section 1692e, et seq. of the FDCPA and Plaintiff is entitled to actual damages, statutory damages, costs and attorneys’ fees. COUNT II VIOLATIONS OF THE FAIR DEBT COLLECTION PRACTICES ACT 15 U.S.C. §1692f et seq. 80. Plaintiff repeats the above allegations as if set forth here. 81. Alternatively, Defendants’ debt collection efforts attempted and/or directed towards the Plaintiff violated various provisions of the FDCPA, including but not limited to, 15 U.S.C. § 1692f. 82. Pursuant to 15 U.S.C. §1692f, a debt collector may not use any unfair or unconscionable means in connection with the collection of any debt. 83. Defendants violated this section as described above. 11 Brubaker Law Group PLLC 14506 NE 184th Pl 84. By reason thereof, Defendants are liable to Plaintiff for judgment that Defendants’ conduct violated Section 1692f, et seq. of the FDCPA and Plaintiff is entitled to actual damages, statutory damages, costs and attorneys’ fees. COUNT III VIOLATIONS OF THE FAIR DEBT COLLECTION PRACTICES ACT 15 U.S.C. §1692g et seq. 85. Plaintiff repeats the above allegations as if set forth here. 86. Defendant’s debt collection efforts attempted and/or directed towards the Plaintiff violated various provisions of the FDCPA, including but not limited to 15 U.S.C. § 1692g. 87. In connection with its initial communication with a consumer, a debt collector must, pursuant to 15 U.S.C. §1692g, send the consumer a written notice containing the amount of the debt. 88. Defendant violated 15 U.S.C. §1692g by failing to properly state, pursuant to § 1692g (a)(1), the amount of the debt, and to the extent the amount was stated, it was overshadowed. 89. By reason thereof, Defendant is liable to Plaintiff for judgment that Defendant's conduct violated Section 1692g et seq. of the FDCPA, actual damages, statutory damages, costs and attorneys’ fees. DEMAND FOR TRIAL BY JURY 90. Pursuant to Rule 38 of the Federal Rules of Civil Procedure, Plaintiff hereby requests a trial by jury on all issues so triable. PRAYER FOR RELIEF WHEREFORE, Plaintiff Vadim Kulakevich, individually and on behalf of all others similarly situated, demands judgment from Defendants First National and LVNV as follows: 12 Brubaker Law Group PLLC 14506 NE 184th Pl 1. Declaring that this action is properly maintainable as a Class Action and certifying Plaintiff as Class representative, and Michael Brubaker, Esq. as Class Counsel; 2. Awarding Plaintiff and the Class statutory damages; 3. Awarding Plaintiff and the Class actual damages; 4. Awarding Plaintiff costs of this Action, including reasonable attorneys’ fees and expenses; 5. Awarding pre-judgment interest and post-judgment interest; and 6. Awarding Plaintiff and the Class such other and further relief as this Court may deem just and proper. Dated: June 11, 2021 Respectfully submitted, s/ Michael Brubaker Michael Brubaker, Esq. WSBA #49804 Brubaker Law Group PLLC 14506 NE 184th Pl Woodinville, WA 98072 (206) 335-8746 [email protected] Attorneys for Plaintiff 13 Brubaker Law Group PLLC 14506 NE 184th Pl
consumer fraud
09n3D4cBD5gMZwcz2zzT
KAZEROUNI LAW GROUP, APC Abbas Kazerounian, Esq. (SBN: 249203) [email protected] S. Mohammad Kazerouni, Esq. (SBN: 252835) [email protected] Assal Assassi, Esq. (SBN: 274249) [email protected] Matthew M. Loker, Esq. (SBN: 279939) [email protected] 2700 N. Main Street, Ste. 1000 Santa Ana, California 92705 Telephone: (800) 400-6808 Facsimile: (800) 520-5523 HYDE & SWIGART Robert L. Hyde, Esq. (SBN 227183) [email protected] Joshua B. Swigart, Esq. (SBN: 225557) [email protected] 411 Camino Del Rio South, Suite 301 San Diego, CA 92108 Telephone: (619) 233-7770 Facsimile: (619) 297-1022 Attorneys for Plaintiff, Brian Anderson UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF CALIFORNIA '12CV2162 DHB IEG BRIAN ANDERSON, INDIVIDUALLY AND ON BEHALF OF ALL OTHERS SIMILARLY SITUATED, Plaintiffs, v. ATG CREDIT LLC, Case No.: CLASS ACTION COMPLAINT FOR DAMAGES AND INJUNCTIVE RELIEF PURSUANT TO THE TELEPHONE CONSUMER PROTECTION ACT, 47 U.S.C. § 227, ET SEQ. JURY TRIAL DEMANDED Defendant. 1. BRIAN ANDERSON (“Plaintiff”) brings this Class Action Complaint for damages, injunctive relief, and any other available legal or equitable remedies, resulting from the illegal actions of ATG CREDIT, LLC. (“Defendant”), in negligently contacting Plaintiff on Plaintiff’s cellular telephone, in violation of the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., (“TCPA”), thereby invading Plaintiff’s privacy. Plaintiff alleges as follows upon personal knowledge as to himself and his own acts and experiences, and, as to all other matters, upon information and belief, including investigation conducted by his attorneys. JURISDICTION AND VENUE 2. This Court has jurisdiction under 28 U.S.C. § 1331, 1337 and 47 U.S.C. § 227. 3. Venue is proper in the United States District Court for the Southern District of California pursuant to 18 U.S.C. § 1391(b) and 1441(a) because Defendant is subject to personal jurisdiction in the County of San Diego, State of California. PARTIES 4. Plaintiff is, and at all times mentioned herein was, a citizen and resident of the State of California. Plaintiff is, and at all times mentioned herein was, a “person” as defined by 47 U.S.C. § 153 (10). 5. Plaintiff is informed and believes, and thereon alleges, that Defendant is, and at all times mentioned herein was, a corporation whose primary corporate address is in Chicago, Illinois. Defendant, is and at all times mentioned herein was, a corporation and is a “person,” as defined by 47 U.S.C. § 153 (10). Defendant is a third-party accounts receivable company that attempts to collect alleged debts on behalf of the original creditor. Plaintiff alleges that at all times relevant herein Defendant conducted business in the State of California and in the County of San Diego, and within this judicial district. 6. At all times relevant, Plaintiff was a citizen of the State of California. Plaintiff is, and at all times mentioned herein was, a “person” as defined by 47 U.S.C. § 153 (10). 7. Defendant is, and at all times mentioned herein was, a corporation and a “person,” as defined by 47 U.S.C. § 153 (10). 8. At all times relevant Defendant conducted business in the State of California and in the County of San Diego, within this judicial district. 9. At no time did Plaintiff provide Plaintiff’s cellular phone number to Defendant through any medium. 10. At no time did Plaintiff ever enter in a business relationship with Defendant. 11. Defendant obtained Plaintiff’s contact information through unknown means. 12. Beginning in July 2012, Defendant began contacting Plaintiff on Plaintiff’s cellular telephone attempting to collect a debt alleged to be owed by Plaintiff via an “automatic telephone dialing system,” (“ATDS”) as defined by 47 U.S.C. § 227(a)(1) using an “artificial or prerecorded voice” as prohibited by 47 U.S.C. § 227(b)(1)(A) in order to collect an alleged debt alleged to be owed by Plaintiff. 13. This ATDS has the capacity to store or produce telephone numbers to be called, using a random or sequential number generator. 14. The telephone number Defendant called was assigned to a cellular telephone service for which Plaintiff incurs a charge for incoming calls pursuant to 47 U.S.C. § 227(b)(1). 15. These telephone calls constituted calls that were not for emergency purposes as defined by 47 U.S.C. § 227(b)(1)(A)(i). 16. To date, Plaintiff has received approximately three calls from Defendant where Defendant utilizes an “artificial or prerecorded voice” in conjunction with an ATDS. 17. These telephone calls constituted calls that were not for emergency purposes as defined by 47 U.S.C. § 227 (b)(1)(A)(i). 18. Plaintiff did not provide Defendant or its agent prior express consent to receive unsolicited phone calls, pursuant to 47 U.S.C. § 227 (b)(1)(A). CLASS ACTION ALLEGATIONS 20. Plaintiff brings this action on behalf of himself and on behalf of and all others similarly situated (“the Class”). 21. Plaintiff represents, and is a member of the Class, consisting of all persons within California who received any unsolicited marketing and artificial or prerecorded voice messages from Defendant without prior express consent which message by Defendant or its agents was not made for emergency purposes, within the four years prior to the filing of this Complaint. 22. Defendant and its employees or agents are excluded from the Class. Plaintiff does not know the number of members in the Class, but believes the Class members number in the hundreds of thousands, if not more. Thus, this matter should be certified as a Class action to assist in the expeditious litigation of this matter. 23. Plaintiff and members of the Class were harmed by the acts of Defendant in at least the following ways: Defendant, either directly or through its agents, illegally contacted Plaintiff and the Class members via their cellular telephones by using marketing and artificial or prerecorded voice messages, thereby causing Plaintiff and the Class members to incur certain cellular telephone charges or reduce cellular telephone time for which Plaintiff and the Class members previously paid, and invading the privacy of said Plaintiff and the Class members. Plaintiff and the Class members were damaged thereby. 24. This suit seeks only damages and injunctive relief for recovery of economic injury on behalf of the Class, and it expressly is not intended to request any recovery for personal injury and claims related thereto. Plaintiff reserves the right to expand the Class definition to seek recovery on behalf of additional persons as warranted as facts are learned in further investigation and discovery. 25. The joinder of the Class members is impractical and the disposition of their claims in the Class action will provide substantial benefits both to the parties and to the court. The Class can be identified through Defendant’s records or Defendant’s agents’ records. affecting the parties to be represented. The questions of law and fact to the Class predominate over questions which may affect individual Class members, including the following: a) Whether, within the four years prior to the filing of this Complaint, Defendant or its agents sent any marketing and artificial or prerecorded voice messages to the Class (other than a message made for emergency purposes or made with the prior express consent of the called party) to a Class member using any automatic dialing and/or SMS texting system to any telephone number assigned to a cellular phone service; b) Whether Plaintiff and the Class members were damaged thereby, and the extent of damages for such violation; and c) Whether Defendant and its agents should be enjoined from engaging in such conduct in the future. 27. As a person that received at least one marketing and artificial or prerecorded voice message without Plaintiff’s prior express consent, Plaintiff is asserting claims that are typical of the Class. Plaintiff will fairly and adequately represent and protect the interests of the Class in that Plaintiff has no interests antagonistic to any member of the Class. 28. Plaintiff and the members of the Class have all suffered irreparable harm as a result of the Defendant’s unlawful and wrongful conduct. Absent a class action, the Class will continue to face the potential for irreparable harm. In addition, these violations of law will be allowed to proceed without remedy and Defendant will likely continue such illegal conduct. Because of the size of the individual Class member’s claims, few, if any, Class members could afford to seek legal redress for the wrongs complained of herein. 29. Plaintiff has retained counsel experienced in handling class action claims and claims involving violations of the Telephone Consumer Protection Act. controversy. Class-wide damages are essential to induce Defendant to comply with federal and California law. The interest of Class members in individually controlling the prosecution of separate claims against Defendant is small because the maximum statutory damages in an individual action for violation of privacy are minimal. Management of these claims is likely to present significantly fewer difficulties than those presented in many class claims. 31. Defendant has acted on grounds generally applicable to the Class, thereby making appropriate final injunctive relief and corresponding declaratory relief with respect to the Class as a whole. FIRST CAUSE OF ACTION NEGLIGENT VIOLATIONS OF THE TELEPHONE CONSUMER PROTECTION ACT 47 U.S.C. § 227 ET SEQ. 32. Plaintiff incorporates by reference all of the above paragraphs of this Complaint as though fully stated herein. 33. The foregoing acts and omissions of Defendant constitute numerous and multiple negligent violations of the TCPA, including but not limited to each and every one of the above-cited provisions of 47 U.S.C. § 227 et seq. 34. As a result of Defendant’s negligent violations of 47 U.S.C. § 227 et seq, Plaintiff and The Class are entitled to an award of $500.00 in statutory damages, for each and every violation, pursuant to 47 U.S.C. § 227(b)(3)(B). 35. Plaintiff and the Class are also entitled to and seek injunctive relief prohibiting such conduct in the future. KNOWING AND/OR WILLFUL VIOLATIONS OF THE TELEPHONE CONSUMER PROTECTION ACT 47 U.S.C. § 227 ET SEQ. 36. Plaintiff incorporates by reference all of the above paragraphs of this Complaint as though fully stated herein. 37. The foregoing acts and omissions of Defendant constitute numerous and multiple knowing and/or willful violations of the TCPA, including but not limited to each and every one of the above-cited provisions of 47 U.S.C. § 227 et seq. 38. As a result of Defendant’s knowing and/or willful violations of 47 U.S.C. § 227 et seq, Plaintiff and The Class are entitled to an award of $1,500.00 in statutory damages, for each and every violation, pursuant to 47 U.S.C. § 227(b)(3)(B) and 47 U.S.C. § 227(b)(3)(C). 39. Plaintiff and the Class are also entitled to and seek injunctive relief prohibiting such conduct in the future. PRAYER FOR RELIEF Wherefore, Plaintiff respectfully requests the Court grant Plaintiff and The Class members the following relief against Defendant: FIRST CAUSE OF ACTION FOR NEGLIGENT VIOLATION OF THE TCPA, 47 U.S.C. § 227 ET SEQ. As a result of Defendant’s negligent violations of 47 U.S.C. § 227(b)(1), Plaintiff seeks for himself and each Class member $500.00 in statutory damages, for each and every violation, pursuant to 47 U.S.C. § 227(b)(3)(B). Pursuant to 47 U.S.C. § 227(b)(3)(A), injunctive relief prohibiting such conduct in the future. Any other relief the Court may deem just and proper. THE TCPA, 47 U.S.C. § 227 ET SEQ. As a result of Defendant’s knowing and/or willful violations of 47 U.S.C. § 227(b)(1), Plaintiff seeks for himself and each Class member $500.00 in statutory damages, for each and every violation, pursuant to 47 U.S.C. § 227(b)(3)(B). Pursuant to 47 U.S.C. § 227(b)(3)(A), injunctive relief prohibiting such conduct in the future. Any other relief the Court may deem just and proper. TRIAL BY JURY 40. Pursuant to the seventh amendment to the Constitution of the United States of America, Plaintiff is entitled to, and demands, a trial by jury. Dated: August 27, 2012 Respectfully submitted, KAZEROUNI LAW GROUP, APC By: ____/s/ Abbas Kazerounian___ ABBAS KAZEROUNIAN, ESQ. ATTORNEY FOR PLAINTIFF
privacy
LORtEYcBD5gMZwczx_8d
Marshall Meyers (020584) WEISBERG & MEYERS, LLC 5025 North Central Ave., #602 Phoenix, AZ 85012 (602) 445-9819 (866) 565-1327 facsimile [email protected] Attorney for Plaintiffs IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF ARIZONA Case No. ORIGINAL CLASS ACTION COMPLAINT Maria Hernandez, on behalf of herself and and all others similarly situated, Plaintiff, vs. Williams, Zinman & Parham P.C., Defendant. ) ) ) ) ) ) ) ) ) ) ) ) ) ) NATURE OF ACTION 1. This is class action brought under the Fair Debt Collection Practices Act (“FDCPA”), 15 U.S.C. § 1692 et seq. JURISDICTION AND VENUE 2. This Court has jurisdiction under 15 U.S.C. § 1692k(d) and 28 U.S.C. § 3. Venue is proper before this Court pursuant to 28 U.S.C. §1391(b), where the acts and transactions giving rise to Plaintiff’s action occurred in this State and this transacts business in this State and this district. PARTIES 4. Plaintiff Maria Hernandez (“Plaintiff”) is a natural person who at all relevant times resided in the State of Arizona, County of Maricopa, City of Scottsdale. 5. Plaintiff is a “consumer” as defined by 15 U.S.C. § 1692a(3). 6. Defendant Williams, Zinman & Parham P.C. (“Defendant”), is an Arizona professional corporation with its principal place of business situated at 7701 E. Indian School Road, Suite J, Scottsdale, AZ 85251. Defendant may be served by and through its registered agent: Scott E. Williams, 7701 E. Indian School Road, Suite J, Scottsdale, AZ 85251. 7. Defendant was at all relevant times engaged, by use of the mails and telephone, in the business of attempting to collect a “debt” from Plaintiff, as defined by 15 U.S.C. §1692a(5). 8. Defendant is a “debt collector” as defined by 15 U.S.C. § 1692a(6). FACTUAL ALLEGATIONS 9. Plaintiff is a natural person obligated, or allegedly obligated, to pay a debt owed or due, or asserted to be owed or due a creditor – originally A-L Financial Corp.- other than Defendant. 10. Plaintiff’s obligation, or alleged obligation, owed or due, or asserted to be owed or due a creditor other than Defendant, arises from a transaction in which the money, property, insurance, and/or services that are the subject of the transaction – household purposes. 11. Defendant uses instrumentalities of interstate commerce or the mails in a business the principal purpose of which is the collection of any debts, and/or regularly collects or attempts to collect, directly or indirectly, debts owed or due, or asserted to be owed or due another. 12. In connection with collection of an alleged debt in default, Defendant sent Plaintiff initial written communication dated December 29, 2011, in which Defendant stated, in relevant part: You, the consumer, have thirty (30) days after receipt of this notice to dispute the validity of the debt, or any portion thereof. Unless you dispute the validity of this debt within thirty (30) days, the debt will be assumed to be valid by this firm. If you do notify us of a dispute, we will obtain verification of the debt, or a copy of the judgment, and mail it to you. Also, upon you request within thirty (30) days, we will provide you with the name and address of the original creditor, if different from the current creditor. Your right to dispute the debt is separate from your legal rights and obligations regarding responding to any Summons and Complaint or Writ of Garnishment that you may be served with.” 13. The December 29, 2011 letter failed to notify Plaintiff that in order for Plaintiff to require Defendant to obtain verification of the debt and mail such verification to Plaintiff, Plaintiff must dispute the debt, or any portion thereof, in writing, and as such, Defendant failed to meaningfully convey the disclosure required pursuant to 15 U.S.C. § 1692g(a)(4). 14. The December 29, 2011 letter failed to notify Plaintiff that in order for Plaintiff to require Defendant to provide the name an address of the original creditor, if Defendant failed to meaningfully convey the disclosure requirement pursuant to 15 U.S.C. § 1692g(a)(5). 15. Defendant, as a matter of pattern and practice, sends initial written correspondence to alleged consumer debtors that are substantially similar or materially identical to the December 29, 2011 written correspondence sent to Plaintiff, which failed to notify Plaintiff that in order for Plaintiff to require Defendant to obtain verification of the debt and mail such verification to Plaintiff, Plaintiff must dispute the debt, or any portion thereof, in writing. 16. Defendant, as a matter of pattern and practice, sends initial written correspondence to alleged consumer debtors that are substantially similar or materially identical to the December 29, 2011 written correspondence sent to Plaintiff, which failed to notify Plaintiff that in order for Plaintiff to require Defendant to provide the name an address of the original creditor, if different from the current creditor, Plaintiff must request the same in writing. CLASS ALLEGATIONS 17. Plaintiff repeats and re-alleges each and every allegation contained in paragraphs 1 through 16. 18. Plaintiff brings this action on behalf of herself and all others similarly situated. Specifically, Plaintiff seeks to represent a class of individuals defined as: All persons located in Arizona who, within one year before the date of this Complaint, received initial written correspondence from Defendant in connection with an attempt to collect any consumer debt, where the initial written correspondence was substantially similar or materially identical to the December 29, 2011 written correspondence sent to Plaintiff. 19. The proposed class specifically excludes The United States of America, the State of Arizona, counsel for the parties, the presiding United States District Court Judge, the Judges of The United States Court of Appeals for the Ninth Circuit and the Justices of The United States Supreme Court, all officers and agents of Defendant and all persons related to within the third degree of consanguinity or affection to any of the foregoing individuals. 20. The class is averred to be so numerous that joinder of members is impracticable. 21. The exact number of class members is unknown to Plaintiff at this time and can be ascertained only through appropriate discovery. 22. The class is ascertainable in that the names and addresses of all class members can be identified in business records maintained by Defendant. 23. There exists a well-defined community of interest in the questions of law and fact involved that affect the parties to be represented. These common questions of law and fact predominate over questions that may affect individual class members. Such issues include, but are not limited to: (a) The existence of Defendant’s identical conduct particular to the matters at issue; (b) Defendant’s violations of 15 U.S.C. §1692 et. seq.; (c) The availability of statutory penalties; and (d) Attorneys’ fees and costs. 24. The claims of Plaintiff are typical of those of the class she seeks to represent. practice, and procedure, on the part of Defendant. Thus, if brought and prosecuted individually, the claims of each class member would require proof of the same material and substantive facts. 26. Plaintiff possesses the same interests and has suffered the same injuries as each class member. Plaintiff asserts identical claims and seeks identical relief on behalf of the unnamed class members. 27. Plaintiff will fairly and adequately protect the interests of the class and has no interest adverse to or which directly and irrevocably conflicts with the interests of other members of the class. 28. Plaintiff is willing and prepared to serve this Court and the proposed class. 29. The interests of Plaintiff are co-extensive with and not antagonistic to those of the absent class members. 30. Plaintiff has retained the services of counsel who are experienced in consumer protection claims, as well as complex class action litigation, will adequately prosecute this action, and will assert, protect and otherwise represent Plaintiff and all absent class members. 31. Class certification is appropriate under Fed. R. Civ. P. 23(b)(1)(A) and 23(b)(1)(B). The prosecution of separate actions by individual members of the class(es) would, as a practical matter, be dispositive of the interests of other members of the class who are not parties to the action or could substantially impair or impede their ability to protect their interests. would create a risk of inconsistent or varying adjudications with respect to individual members of the class, which would establish incompatible standards of conduct for the parties opposing the class. Such incompatible standards of conduct and varying adjudications, on what would necessarily be the same essential facts, proof and legal theories, would also create and allow the existence of inconsistent and incompatible rights within the class. 33. Class certification is appropriate under Fed. R. Civ. P. 23(b)(2) in that Defendant has acted or refused to act on grounds generally applicable to the class, making final declaratory or injunctive relief appropriate. 34. Class certification is appropriate under Fed. R. Civ. P. 23(b)(3) in that the questions of law and fact that are common to members of the class predominate over any questions affecting only individual members. 35. Moreover, a class action is superior to other methods for the fair and efficient adjudication of the controversies raised in this Complaint in that: (a) individual claims by the class members will be impracticable as the costs of pursuit would far exceed what any one plaintiff or class member has at stake; (b) as a result, very little litigation has been commenced over the controversies alleged in this Complaint and individual members are unlikely to have interest in prosecuting and controlling separate individual actions; (c) the concentration of litigation of these claims in one forum will achieve efficiency and promote judicial economy. COUNT I: VIOLATION OF FAIR DEBT COLLECTION PRACTICES ACT § 1692g(a)(4) 36. Plaintiff repeats and re-alleges each and every allegation contained in paragraphs 1 through 35. 37. 15 U.S.C. § 1692g(a)(4) provides: Within five days after the initial communication with a consumer in connection with the collection of any debt, a debt collector shall, unless the following information is contained in the initial communication or the consumer has paid the debt, send the consumer a written notice containing— * * * (4) a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector; 38. Defendant violated 15 U.S.C. § 1692g(a)(4) by failing to notify Plaintiff in its initial communication, or within five (5) days thereof, that in order to require Defendant to obtain verification of the debt and mail such verification to Plaintiff, Plaintiff must dispute the debt, or any portion thereof, in writing. WHEREFORE, Plaintiff prays for relief and judgment, as follows: a) Determining that this action is a proper class action, certifying Plaintiff as a class representative under Rule 23 of the Federal Rules of Civil Procedure and designating this Complaint the operable complaint for class purposes; b) Adjudging that Defendant violated 15 U.S.C. § 1692g(a)(4); pursuant to 15 U.S.C. §1692k, in the amount of $1,000.00 per class member; d) Awarding Plaintiff, and all those similarly situated, reasonable attorneys’ fees ands costs incurred in this action, including counsel fees and expert fees; e) Awarding Plaintiff, and all those similarly situated, any pre-judgment and post-judgment interest as may be allowed under the law; f) Awarding such other and further relief as the Court may deem just and proper. COUNT II: VIOLATION OF FAIR DEBT COLLECTION PRACTICES ACT § 1692g(a)(5) 39. Plaintiff repeats and re-alleges each and every allegation contained in paragraphs 1 through 35. 40. 15 U.S.C. § 1692g(a)(5) provides: Within five days after the initial communication with a consumer in connection with the collection of any debt, a debt collector shall, unless the following information is contained in the initial communication or the consumer has paid the debt, send the consumer a written notice containing— * * * (5) a statement that, upon the consumer’s written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor. that in order for Plaintiff to require Defendant to provide the name an address of the original creditor, if different from the current creditor, Plaintiff must request the same in writing. WHEREFORE, Plaintiff prays for relief and judgment, as follows: a) Determining that this action is a proper class action, certifying Plaintiff as a class representative under Rule 23 of the Federal Rules of Civil Procedure and designating this Complaint the operable complaint for class purposes; b) Adjudging that Defendant violated 15 U.S.C. § 1692g(a)(5); c) Awarding Plaintiff, and all those similarly situated, statutory damages, pursuant to 15 U.S.C. §1692k, in the amount of $1,000.00 per class member; d) Awarding Plaintiff, and all those similarly situated, reasonable attorneys’ fees ands costs incurred in this action, including counsel fees and expert fees; e) Awarding Plaintiff, and all those similarly situated, any pre-judgment and post-judgment interest as may be allowed under the law; f) Awarding such other and further relief as the Court may deem just and proper. COUNT III: VIOLATION OF FAIR DEBT COLLECTION PRACTICES ACT § 1692g(b) 42. Plaintiff repeats and re-alleges each and every allegation contained in paragraphs 1 through 35. 43. 15 U.S.C. § 1692g(b) provides: If the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) of this section that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or a copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collector. Collection activities and communications that do not otherwise violate this subchapter may continue during the 30-day period referred to in subsection (a) unless the consumer has notified the debt collector in writing that the debt, or any portion of the debt, is disputed or that the consumer requests the name and address of the original creditor. Any collection activities and communication during the 30-day period may not overshadow or be inconsistent with the disclosure of the consumer’s right to dispute the debt or request the name and address of the original creditor. 44. Defendant violated 15 U.S.C. § 1692g(b) by making representations inconsistent with the disclosures required pursuant to 15 U.S.C. § 1692g(a)(4) and 15 U.S.C. § 1692g(a)(5). WHEREFORE, Plaintiff prays for relief and judgment, as follows: a) Determining that this action is a proper class action, certifying Plaintiff as a class representative under Rule 23 of the Federal Rules of Civil Procedure and designating this Complaint the operable complaint for class purposes; c) Awarding Plaintiff, and all those similarly situated, statutory damages, pursuant to 15 U.S.C. §1692k, in the amount of $1,000.00 per class member; d) Awarding Plaintiff, and all those similarly situated, reasonable attorneys’ fees ands costs incurred in this action, including counsel fees and expert fees; e) Awarding Plaintiff, and all those similarly situated, any pre-judgment and post-judgment interest as may be allowed under the law; f) Awarding such other and further relief as the Court may deem just and proper. 45. Plaintiff is entitled to and hereby demands a trial by jury on all counts. Dated: April 6th, 2012, and respectfully submitted, By: s/ Marshall Meyers Marshall Meyers (020584) WEISBERG & MEYERS, LLC 5025 North Central Ave., #602 Phoenix, Arizona 85012 (602) 445-9819 (866) 565-1327 (fax) [email protected] s/ Russell S. Thompson IV Russell S. Thompson IV (029098) WEISBERG & MEYERS, LLC 5025 North Central Ave., #602 Phoenix, Arizona 85012 (602) 388-8875 (866) 565-1327 (fax) [email protected] Attorneys for Plaintiff
consumer fraud
gUyTA4kBRpLueGJZKSvU
STROOCK & STROOCK & LAVAN LLP STEPHEN J. NEWMAN (State Bar No. 181570) DUSTIN A. LINDEN (State Bar No. 280524) GAGANJYOT K. SANDHU (State Bar No. 327379) 2029 Century Park East, 18th Floor Los Angeles, CA 90067-3086 Telephone: 310.556.5800 Facsimile: 310.556.5959 Email: [email protected] DISABILITY RIGHTS LEGAL CENTER CHRISTOPHER H. KNAUF (State Bar No. 185180) ALEXANDRA M. ROBERTSON (State Bar No. 298637) BRENDAN M. HAMME (State Bar No. 285293) 1541 Wilshire Boulevard, Suite 400 Los Angeles, CA 90017 Telephone: 213.736.1031 x1195 Facsimile: 213.736.1428 Email: [email protected] [email protected] [email protected] Attorneys for Plaintiff FRANCISCO SERRANO, on behalf of himself and others similarly situated UNITED STATES DISTRICT COURT CENTRAL DISTRICT OF CALIFORNIA FRANCISCO SERRANO, on behalf of himself and others similarly situated, Plaintiff, v. Case No. 2:20-cv-04355 PUTATIVE CLASS ACTION COMPLAINT DEMAND FOR JURY TRIAL FLIXBUS INC.; SCREAMLINE INVESTMENT CORPORATION D/B/A TOURCOACH CHARTER & TOURS; USA COACH SERVICES, INC.; and DOES 1 THROUGH 10, inclusive, Defendants. ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) Plaintiff Francisco Serrano (“Plaintiff” or “Mr. Serrano”) brings this action on behalf of himself for damages, and on behalf of himself and others similarly situated (“Class Members”)1 for injunctive relief under Federal Rule of Civil Procedure 23(b)(2), against defendants FlixBus Inc. (“FlixBus”), Screamline Investment Corporation d/b/a TourCoach Charter & Tours (“TourCoach”), USA Coach Services, Inc. (“USA Coach”), and Does 1 through 10, inclusive, (all defendants, collectively, “Defendants”), demanding a trial by jury, and hereby alleges, either based on personal knowledge or upon information and belief, as follows: I. INTRODUCTION 1. Plaintiff and the Class Members are wheelchair users who have been illegally discriminated against on the basis of their disabilities while traveling or attempting to travel on the transportation services offered to the public by Defendants. 2. Plaintiff is a person with disabilities who is unable to walk or drive, must use a wheelchair for mobility at all times, and relies on mass transit for his daily transportation needs. Defendants provide intercity bus services throughout California and the United States. Customers like Plaintiff and the Class Members use tickets purchased either in person, via the internet or via a mobile application to ride on Defendants’ buses. FlixBus is a major transportation service provider serving more than 200,000 riders per month in the United States. 3. Federal and California law require that Defendants provide accessible transportation services to their customers with disabilities. FlixBus, for example, claims on its website that it can accommodate the needs of wheelchair users, states that its mission is to provide “green and smart mobility for everyone,” and promises customers “a stress-free ride . . . with experienced drivers that will bring you safely 1 Class Members refers to members of the Classes defined below. to your destination.” (emphasis added). But as Plaintiff’s experiences demonstrate, FlixBus and the other Defendants frequently fail to live up to these obligations. 4. Indeed, on numerous occasions, Plaintiff has been illegally discriminated against while traveling or attempting to travel with FlixBus and the other Defendants between Los Angeles and San Diego because their buses had a broken or malfunctioning wheelchair lift, no lift at all, or no trained personnel to operate a lift. This caused Plaintiff to feel greatly embarrassed, uncomfortable and unsafe on numerous occasions, to be left stranded, to miss important travel engagements with family, and to pay more for alternative travel arrangements when Defendants failed to reasonably accommodate his disability. At each of these times, Defendants effectively excluded Plaintiff from Defendants’ transportation services, solely because Plaintiff has a disability and uses a wheelchair. 5. Based on the number of incidents at issue, Plaintiff is informed, believes, and based thereon alleges, that Defendants have and continue to violate the civil rights of Plaintiff and other Class Members under both federal and California antidiscrimination laws applicable to persons with disabilities, and it is extremely likely that, unless enjoined by this Court, Defendants will continue to do so. Accordingly, Plaintiff brings this class action pursuant to Title III of the Americans with Disabilities Act, 42 U.S.C. §§ 12101 et seq. (the “ADA”), California’s Unruh Civil Rights Act, Cal. Civ. Code §§ 51 et. seq. (the “Unruh Act”), and the California Unfair Competition Law, Cal. Bus. & Prof. Code §§ 17200 et seq. (the “UCL”) to redress these past and ongoing civil rights violations; to ensure that Plaintiff and the Class Members have full and equal access to Defendants’ transportation services; and to correct their advertising that falsely claims to offer their services on an equal basis to passengers with disabilities until Defendants fully comply with applicable laws. The Class Members consist of persons with disabilities, like Plaintiff, who use wheelchairs (or scooters or other similar mobility aids) and experienced similar discriminatory conduct while using or attempting to use Defendants’ transportation services. 6. On behalf of himself and the Class Members, Plaintiff seeks injunctive and declaratory relief to, among other things, compel Defendants to adopt policies, procedures, and training to ensure that individuals with disabilities are provided full and equal access to Defendants’ transportation services. Plaintiff also seeks statutory and compensatory damages for himself according to proof. Plaintiff also seeks reasonable attorneys’ fees and costs. II. HISTORY AND PURPOSE OF THE ADA 7. It has been nearly 30 years since the ADA was enacted, establishing the most important and comprehensive civil rights law for people with disabilities in American history. In 2010, Congress amended the ADA, finding that society has continued to segregate and isolate people with disabilities and that such forms of discrimination continue to be a “serious and pervasive social problem.” 42 U.S.C. § 12101(a)(2). Therefore, the express purpose of the ADA is to provide “a clear and comprehensive national mandate” for eliminating discrimination against people with disabilities, and “clear, strong, consistent, enforceable standards addressing discrimination against individuals with disabilities.” 42 U.S.C. § 12101(b)(1)-(2). 8. Ensuring that individuals with disabilities have full and equal access to transportation is at the core of the ADA’s purpose. Indeed, Congress specifically identified transportation as one of the “critical areas” of discrimination persisting against such individuals. 42 U.S.C. § 12101(a)(3). Ending transportation-related discrimination is crucial to achieving the ADA’s goals of assuring “equality of opportunity, full participation, independent living, and economic self-sufficiency” for individuals with disabilities. 42 U.S.C. § 12101(a)(7). Without consistent and reliable access to transportation, people with disabilities are both literally and figuratively left behind. 9. California’s Unruh Act has the same purpose and goals as the federal ADA. For example, the Unruh Act states that “[a]ll persons within the jurisdiction of this state are free and equal, and no matter what their . . . disability . . . are entitled to the full and equal accommodations, advantages, facilities, privileges, or services in all business establishments of every kind whatsoever.” Cal. Civ. Code § 51(b). 10. As alleged below, Defendants have openly violated, and continue to violate, the longstanding mandates of the ADA and Unruh Act to eliminate disability-based discrimination through a pattern and practice of failing to ensure that passengers with disabilities, like Plaintiff and the Class Members, have full and equal access to their transportation services. III. JURISDICTION AND VENUE 11. This Court has original federal jurisdiction over this civil rights action pursuant to 28 U.S.C. §§ 1331 and 1343 because it alleges that Defendants violated 42 U.S.C. § 12101, et seq., of the ADA. 12. This Court has supplemental jurisdiction pursuant to 28 U.S.C. § 1367 over Plaintiff’s claims under California’s Unruh Act and UCL because they arise from the same conduct that forms the basis of Plaintiff’s federal ADA claim. Accordingly, Plaintiff’s state law claims are so related to his federal claim that they form the same case or controversy. 13. This Court has jurisdiction over Plaintiff’s claims for injunctive and declaratory relief pursuant to 28 U.S.C. §§ 2201 and 2202 and Rule 65 of the Federal Rules of Civil Procedure. 14. This Court has personal jurisdiction over Defendants because they are each corporations operating within California, and each systematically and continuously conduct business in California and/or purposefully direct their business toward California through their transportation services. Indeed, Defendants have each voluntarily conducted business and/or solicited customers in California for their transportation services, including in this judicial district, and continue to commit the wrongful acts alleged herein against California residents. Additionally, TourCoach is formed under the laws of California. Thus, Defendants have all purposefully availed themselves of the benefits and protections of California law such that the exercise of jurisdiction over them by this Court will not offend traditional notions of fair play and substantial justice. 15. Venue is proper in this judicial district pursuant to 28 U.S.C. § 1391(b)(2) because it is where a substantial part of the events giving rise to the claims asserted herein occurred. Each of the bus rides that Plaintiff took or attempted to take using Defendants’ transportation services that are at issue in this action originated in, or departed from, Los Angeles, California, which is located in this judicial district. Plaintiff also purchased the tickets for bus rides online from FlixBus while at his home in Los Angeles. Defendants also can be found in, have one or more agents in, and/or transact or have transacted business in Los Angeles. IV. PARTIES A. Plaintiff Francisco Serrano and the Class Members 16. Mr. Serrano is a natural person and is and was at all relevant times a resident of Los Angeles, California. 17. Plaintiff is an individual with a disability within the meaning of the ADA and the Unruh Act. 42 U.S.C. § 12102(1); Cal. Civ. Code § 54(b)(1); see Cal. Gov. Code §§ 12926, 12926.1. He is a full-time wheelchair user who is unable to walk or drive and, therefore, relies exclusively on mass transit services from providers like Defendants for his daily transportation needs. 18. Plaintiff has used the services of Defendants since August 2018. He frequently takes day trips from his home in Los Angeles to visit family in or around San Diego and prefers to use FlixBus because it is often the least expensive option available and is conveniently located by his home. Mr. Serrano would like to continue using Defendants’ services in the future but is dissuaded from doing so until he can be reasonably sure he will receive an accessible ride. 19. The Class Members reside in and are located throughout California and the United States. Like Plaintiff, the Class Members are also individuals with disabilities within the meaning of the ADA and Unruh Act, use a wheelchair or other mobility aid, and use (or would like to use) the mass transit services of Defendants for their transportation needs. B. FlixBus 20. FlixBus is and was at all relevant times a corporation formed under the laws of Delaware with its principal place of business in Los Angeles, California. 21. According to its marketing and promotional materials and documents filed with the State of California, FlixBus is a private company primarily engaged in the business of transporting people. Specifically, it offers or arranges intercity bus services throughout California and the United States. 22. On its website, FlixBus holds itself out as the “smart choice,” and asks riders to “[t]ake advantage of [FlixBus’s] affordable prices without compromising the quality or comfort of your ride.” Indeed, FlixBus advertises as the most economical way to travel long-distance in Southern California, with fares considerably cheaper than its competitors. For example, a roundtrip ticket between Los Angeles and San Diego can be as low as $9.99 from FlixBus, but approximately $20 on Greyhound and $36 on Amtrak. 23. As a provider of intercity bus transportation services that attracts consumers from different U.S. states, provides the public with general or special transportation services (including charter service) on a regular and continuing basis, and provides bus services that cross state lines, FlixBus owns, leases (or leases to), or operates a public accommodation and is subject to Title III of the ADA, and the regulations promulgated thereunder. See 42 U.S.C. §§ 12181, 12184. On information and belief, FlixBus is a large operator of a fixed route, over the road bus (“OTRB”) service. But even if it is deemed a small operator of a fixed route OTRB service, FlixBus still has violated the law as set forth herein. Additionally, FlixBus is a business establishment within the meaning of the Unruh Act. See Cal. Civ. Code § 51. C. TourCoach and USA Coach 24. TourCoach is and was at all relevant times a corporation formed under the laws of California with its principal place of business in Commerce, California. 25. USA Coach is and was at all relevant times a corporation formed under the laws of Nevada with its principal place of business in Las Vegas, Nevada. 26. As providers of intercity bus transportation services that attract consumers from different states, provide the public with general or special transportation services (including charter service) on a regular and continuing basis, and provide bus services that cross state lines, TourCoach and USA Coach own, lease (or lease to), or operate public accommodations and are subject to Title III of the ADA, and the regulations promulgated thereunder. See 42 U.S.C. §§ 12181, 12184. On information and belief, TourCoach and USA Coach are operators of fixed route, over the road bus (“OTRB”) services. But even if they are deemed small operators of fixed route OTRB services, TourCoach and USA Coach still have violated the law as set forth herein. Additionally, TourCoach and USA Coach are business establishments within the meaning of the Unruh Act. See Civ. Code § 51. D. Does 1 through 10 27. Plaintiff is currently unaware of the true names and identities of Does 1 through 10 (“Does”) and therefore sues these Defendants by these fictitious names. Does likely consist of other transportation providers in the FlixBus network. Each of the Defendants designated herein as a Doe is legally responsible for the unlawful acts alleged herein. Plaintiff will amend his Complaint to allege the Does’ legal names and capacities as soon as such information becomes known. E. All Defendants 28. At all relevant times each and every Defendant was the agent, servant, employee, co-conspirator, and/or representative of each and every other Defendant and was, in engaging in the conduct complained of herein, acting within the scope of said agency, service, employment, conspiracy, and/or representation, and that each and every Defendant was acting within his/her actual or apparent authority with the full knowledge and consent of each other Defendant. 29. Defendants are subject to the federal laws governing discrimination based on disability, including the ADA and the relevant implementing regulations. 30. Defendants are also subject to California laws governing discrimination based on disability, including the Unruh Act and any relevant implementing regulations. V. FLIXBUS’S BROKEN PROMISES TO WHEELCHAIR USERS 31. In 2018, FlixBus launched operations in the United States with 180 connections across California, Arizona and Nevada.2 In 2019, FlixBus increased its number of connections and expanded its operations to New York and Texas.3 32. On May 15, 2018, André Schwämmlein, Founder and CEO of FlixMobility GmbH, the Germany-based parent company of FlixBus, held a press conference in Los Angeles, California to mark the official launch of FlixBus’s American operations.4 During the press conference, Mr. Schwämmlein spoke about how the Company has “one of the largest fleets in the world.” He described the buses’ modern and premium amenities and how the company is driven by the “vision of making mobility accessible for millions of people.” As alleged below, FlixBus and the other Defendants have failed to live up to that vision for wheelchair users like Plaintiff and the Class Members. 2 The New Way to Travel: FlixBus Routes Begin in US May 31, FLIXBUS (May 31, 2018), https://www.flixbus.com/company/press-room/press-releases/flixbus-starts- in-usa. 3 FlixBus USA Prepares for Expansion to Texas, New York in 2019. , FLIXBUS (October 31, 2018), https://www.flixbus.com/company/press-room/press- releases/flixbus-prepares-us-expansion-to-texas-and-new-york. 4 FlixBus Press conference – Official Launch of FlixBus USA in Los Angeles – 05- 15-2018 (video), FLIXBUS, https://www.flixbus.com/company/press-room/press- releases/video-launch-flixbus-usa (last visited May 15, 2019). 33. Pierre Gourdain, FlixBus’s Managing Director, also spoke during the press conference. He stated that he expects the United States to be the company’s biggest market, and Los Angeles its second global headquarters. Mr. Gourdain also stated, “We like regulations,” adding that the company is “happy to abide by them.” As alleged below, however, Defendants have knowingly and repeatedly violated federal regulations designed to eliminate discrimination against travelers with disabilities. 34. Both Mr. Schwämmlein and Mr. Gourdain touted the significant role that bus drivers on FlixBus trips have in the company’s business. Mr. Gourdain described them as FlixBus “ambassadors” and Mr. Schwämmlein said they are key to providing customers with a positive “personal experience.” As alleged herein, many of the drivers on Plaintiff’s trips with Defendants are not properly trained to operate wheelchair lifts. Additionally, the drivers have, at times, left Plaintiff feeling mistreated and belittled due to his disability. 35. Mr. Schwämmlein stated during the press conference that he wants FlixBus to change the bus market in the United States. He remarked, “We’re not here to be another player in the market. We want to reinvent the market.” But in pursuing this profit-driven agenda, FlixBus has disregarded its obligations under the ADA and Unruh Act prohibiting discrimination against persons with disabilities like Plaintiff and the Class Members. 36. In sum, Plaintiff’s experiences with Defendants indicates that FlixBus’s promise to provide “green and smart mobility for everyone” is false. Plaintiff has repeatedly been denied full and equal access to Defendants’ transportation services due to his disability, indicating a clear pattern of discriminatory misconduct. These encounters are detailed below. A. Summary of Mr. Serrano’s Problematic Trips with Defendants 37. On nearly every occasion that Mr. Serrano traveled or attempted to travel with FlixBus, he complied with the guidance in Section 11 of its General Conditions of Carriage and informed FlixBus in advance that he uses a wheelchair for mobility. 38. Mr. Serrano has repeatedly experienced difficulty in boarding and riding on vehicles traveling between Los Angeles and San Diego that he booked through FlixBus. On information and belief, these buses were leased, owned or operated by TourCoach and/or USA Coach. At least a dozen times the vehicles or personnel were not equipped to handle Mr. Serrano’s wheelchair because the vehicles either did not have any wheelchair lift, had a broken or malfunctioning wheelchair lift, or had no personnel trained to properly operate a wheelchair lift. These instances include, but are not limited to, the following trips on or about the following dates: 5  During the first week of August 2018, from San Diego to Los Angeles  October 13, 2018, from Los Angeles to San Diego  October 21, 2018, from Los Angeles to San Diego and back  March 5, 2019, from San Diego to Los Angeles  March 16, 2019, from Los Angeles to San Diego and back  March 29, 2019, from San Diego to Los Angeles  April 17, 2019, from Los Angeles to San Diego  May 17, 2019, from Los Angeles to San Diego  May 31, 2019, from Los Angeles to San Diego and back 5 This is not intended to be an exhaustive list of incidents where Mr. Serrano experienced discrimination or other unlawful conduct while traveling or attempting to travel with Defendants. Mr. Serrano intends to complete this list through discovery. 39. Although the vehicles used on these problematic trips were all owned, leased, operated, and/or utilized by one of the Defendants, Mr. Serrano does not know at this time which vehicle was owned, leased, operated, and/or utilized by which Defendant. Similarly, all of the non-passenger/non-customer personnel involved with these problematic trips were the employees or contractors of Defendants, but Mr. Serrano does not know at this time the identities of the personnel or which of them were employed with, or contracted by, which of the Defendants. Mr. Serrano intends to pursue this information in discovery. 40. All of the vehicles on Mr. Serrano’s problematic trips are classified as over-the-road buses (“OTRB”) because they are characterized by an elevated passenger deck located over a baggage compartment. 42 U.S.C. § 12181(5). B. Nonexistent, Broken, or Malfunctioning Wheelchair Lifts 41. Mr. Serrano has repeatedly experienced difficulty while traveling or attempting to travel with FlixBus and the other Defendants due to broken wheelchair lifts on their vehicles or the lack of a wheelchair lift altogether. 42. One result of Defendants’ failure to ensure that their vehicles are properly equipped with functional wheelchair lifts is that Mr. Serrano has had to rely on other passengers for help boarding and exiting the vehicle. Such assistance has involved other passengers physically carrying Mr. Serrano. For example, on a trip in 2018, Mr. Serrano attempted to board one of Defendants’ vehicles on his return trip from San Diego to Los Angeles but was told by the driver that the wheelchair lift was not working. The driver stated that Mr. Serrano could either wait for the next bus with an operational wheelchair lift (though it was unclear whether the next bus would have one) or be carried onto the bus by other passengers. Having no other option, Mr. Serrano reluctantly allowed himself to be carried onto the bus because he urgently needed to return to Los Angeles. In addition to the humiliation and embarrassment this caused Mr. Serrano, his reliance on helpful but untrained passengers greatly increased his risk of injury. 43. Another result of Defendants’ failure to ensure that their vehicles are properly equipped with functional wheelchair lifts is lengthy delays to Mr. Serrano’s travel plans—delays that customers without disabilities would not have experienced. For example, on March 16 and March 29, 2019, Mr. Serrano was forced to wait several hours after his scheduled departure time because the originally scheduled buses did not have a working wheelchair lift. 44. Furthermore, when Defendants cannot accommodate Mr. Serrano’s wheelchair, he has been unfairly forced to incur additional travel costs, including purchasing more expensive tickets with Amtrak. For instance, on May 31, 2019, Mr. Serrano had to purchase an Amtrak ticket to San Diego that cost double the FlixBus fare amount because Defendants’ vehicle did not have any wheelchair lift at all and, therefore, he was unable to board. The bus driver did not offer to assist or accommodate Mr. Serrano in any way. This occurred despite Mr. Serrano calling FlixBus’s customer service in advance and confirming there would be appropriate wheelchair access. 45. Though there have been occasions where FlixBus offered Mr. Serrano reimbursement if he could not board another vehicle through FlixBus within a reasonable time, those offers have largely been unsatisfactory and insufficient to resolve Defendants’ breaches of their legal duties. For example, on the evening of March 5, 2019, Mr. Serrano was unable to board his scheduled Los Angeles-bound bus in San Diego due to an inoperable wheelchair lift. The driver asked Mr. Serrano if he could get up from his wheelchair and walk. When Mr. Serrano indicated that he could not, the driver said she could not let Mr. Serrano board the bus. The driver also told Mr. Serrano that no one notified her there would be a passenger in a wheelchair, despite Mr. Serrano having informed FlixBus through its online booking system. Prior to the bus departing, Mr. Serrano contacted FlixBus customer service about the situation. The agent did not attempt to rectify Mr. Serrano being denied access to the bus, but instead presented him with two less helpful options: take the next bus, which was scheduled to arrive the following day, or take other transportation back to Los Angeles and receive reimbursement from FlixBus. The bus then departed without Mr. Serrano, leaving him stranded overnight while he awaited alternate transportation. Mr. Serrano eventually took Amtrak to Los Angeles the following morning. C. Lack of Driver Training in Operation of Wheelchair Lift 46. Mr. Serrano has observed several bus drivers on these problematic trips fail to properly operate the wheelchair lift. 47. On October 21, 2018, as Mr. Serrano attempted to board a vehicle from Los Angeles to San Diego, the driver struggled to operate the wheelchair lift and needed the help of another employee. This employee provided Mr. Serrano with his business card and instructed Mr. Serrano to call him at the number provided. Although the driver and other employee were eventually able to deploy the lift, once Mr. Serrano was on the bus, the lift malfunctioned and rendered the entire bus inoperable, forcing the other passengers to board a different vehicle. Mr. Serrano, however, was left stranded on the bus alone for hours before another employee later arrived to repair the lift. Even after the employee was able to retract the lift to its stored position, the driver still did not directly transport Mr. Serrano to San Diego. Instead, he drove Mr. Serrano to a bus yard, where a technician further inspected the lift to ensure that it would continue to operate. Though Mr. Serrano eventually reached San Diego, he arrived at his destination several hours after his fellow passengers. 48. After the October 21 incident, Mr. Serrano called the telephone number provided by the employee. On the call, a FlixBus customer service representative intimidated Mr. Serrano, accused Mr. Serrano of causing problems for FlixBus, and told Mr. Serrano not to use the company’s services again. 49. Similarly, on a return trip from San Diego to Los Angeles on May 31, 2019, the driver initially struggled to operate the wheelchair lift and then failed to correctly fold down the seats. Mr. Serrano had to request the assistance of other passengers to fold the seats so he could maneuver his wheelchair on the bus. The driver also failed to secure the front two wheels of Mr. Serrano’s wheelchair, resulting in a dangerous travel experience in which he was fortunate to not be injured. D. FlixBus Is Aware of These Problems. 50. Mr. Serrano has submitted multiple complaints regarding the incidents described above to FlixBus’s customer service through its website and by telephone. On April 29, 2019, Daniel Hirsch, Senior Manager of Customer Service at FlixBus, emailed Mr. Serrano and admitted that the company has not been following proper wheelchair lift procedures. Specifically, Mr. Hirsch admitted that FlixBus has not been following United States Department of Transportation (“DOT”) regulations for pre-trip inspections “as they pertain to testing the safe operation of the lift prior to beginning their runs.” Mr. Hirsch further stated that he forwarded Mr. Serrano’s complaint to FlixBus’ Regional Operations Manager. FlixBus provided no further response to Mr. Serrano and subsequent problematic trips taken by Mr. Serrano demonstrated that these concerns were not addressed. 51. Prior to filing this lawsuit, Plaintiff provided FlixBus with ample opportunity to resolve this matter amicably. Regrettably, those efforts were unsuccessful, and Plaintiff was left with no choice but to seek the Court’s assistance. VII. CLASS DEFINITIONS AND ALLEGATIONS 52. Plaintiff realleges and incorporates by reference each of the preceding paragraphs of this Complaint, as if fully set forth herein. 53. Plaintiff brings this action on behalf of himself and others similarly situated pursuant to Rule 23(a) and Rule 23(b)(2) of the Federal Rules of Civil Procedure. As set forth below, this action may be maintained as a class action under Rule 23(b)(2) because Defendants’ violations of the ADA and Unruh Act are applicable to all members of the Classes (defined below). An injunction requiring compliance with the ADA and Unruh Act, including all applicable guidelines and regulations, is therefore appropriate. A. Class Definitions 54. Plaintiff seeks to represent the following national injunctive relief classes under Rule 23(b)(2) (collectively, the “National Classes”):  FlixBus National Class: All individuals in the United States who require use of a wheelchair (or other mobility device) as necessary for their mobility and daily living and are located in an area where FlixBus offers, arranges, or provides transportation services.  TourCoach National Class: All individuals in the United States who require use of a wheelchair (or other mobility device) as necessary for their mobility and daily living and are located in an area where TourCoach offers, arranges, or provides transportation services.  USA Coach National Class: All individuals in the United States who require use of a wheelchair (or other mobility device) as necessary for their mobility and daily living and are located in an area where USA Coach offers, arranges, or provides transportation services. 55. Class Members of the National Classes are referred to herein, collectively, as the “National Class Members.” 56. Plaintiff also seeks to represent the following California classes (collectively, the “California Classes”) (together with the National Classes, the “Classes”):  FlixBus California Class: All individuals in California who require use of a wheelchair (or other mobility device) as necessary for their mobility and daily living and are located in an area where FlixBus offers, arranges, or provides transportation services.  TourCoach California Class: All individuals in California who require use of a wheelchair (or other mobility device) as necessary for their mobility and daily living and are located in an area where TourCoach offers, arranges, or provides transportation services.  USA Coach California Class: All individuals in California who require use of a wheelchair (or other mobility device) as necessary for their mobility and daily living and are located in an area where USA Coach offers, arranges, or provides transportation services. 57. Class Members of the California Classes are referred to herein, collectively, as the “California Class Members.” 58. Plaintiff reserves the right to amend or further define these Classes, or this Complaint, through additional pleadings, evidentiary hearings, a class certification motion and/or hearings, and order of this Court. These Classes may be further sub-classed if necessary, and Plaintiff reserves the right to do so. B. Numerosity—Fed. R. Civ. P. 23(a)(1) 59. Plaintiff does not know the exact size of the Classes nor the identities of the Class Members since such information is in the exclusive control of Defendants. It is generally accepted that there are approximately 2.7 million people in the United States who have disabilities and use wheelchairs or a similar device for mobility.6 Plaintiff believes that due to the millions of customers who, according to FlixBus, travel or attempt to travel using FlixBus’ transportation service each year in the United States, there would be thousands who travel or attempt to travel on Defendants’ vehicles through FlixBus. Together with the potentially hundreds or thousands of persons who use wheelchairs who may desire to use the FlixBus transportation service each month in the United States, the number of Class Members in each of the Classes is sufficiently numerous and dispersed throughout the United States. Therefore, it is impracticable to bring or join all Class Members before the 6 https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4397418/ (last accessed 4/17/20) Court. The names and addresses of certain Class Members can be obtained from Defendants’ records. C. Existence and Predominance of Common Questions of Fact and Law— Fed. R. Civ. P. 23(a)(2) 60. Numerous questions of fact and law are common to the Classes, including but not limited to the following: a. Whether Plaintiff and the Class Members have been denied the right to full and equal enjoyment of Defendants’ goods, services, facilities, privileges, advantages, or accommodations in violation of the ADA and Unruh Act. b. Whether Defendants are required by the ADA and Unruh Act to maintain operational wheelchair lifts on vehicles used in their transportation services; c. Whether the lack of a wheelchair lift on the vehicles used in Defendants’ transportation services violates the ADA and Unruh Act; d. Whether the broken or malfunctioning wheelchair lifts on the vehicles used in Defendants’ transportation services violate the ADA and Unruh Act; e. Whether Defendants are required by the ADA and Unruh Act to train personnel to properly operate wheelchair lifts on vehicles used in their transportation services; f. Whether Defendants properly trained their personnel to operate wheelchair lifts on vehicles used in their transportation services, and whether that training, or the lack thereof, violated the ADA and Unruh Act; g. Whether Defendants had policies and procedures in place sufficient to ensure compliance with the ADA and Unruh Act; h. Whether Defendants otherwise acted properly to ensure sufficient compliance with the ADA and Unruh Act; i. Whether Defendants are individually and/or jointly liable for the unlawful conduct alleged herein due to their individual and/or joint ownership, operation, maintenance, development, control, and/or leasing of the property that is the subject of this litigation; j. Defendants’ intent in committing the wrongful acts alleged herein; k. Whether Plaintiff and Class Members are entitled to declaratory, injunctive, and/or other equitable relief; and l. Whether Plaintiff and Class Members are entitled to an award of attorneys’ fees and costs incurred in bringing this action. D. Typicality—Fed. R. Civ. P. 23(a)(3) 61. Plaintiff’s claims are typical of the claims of Class Members. Plaintiff is typical of the members of the Classes because he uses a wheelchair for mobility, is located in at least one of the areas where Defendants offer or provide transportation services, and during his travels or attempted travels with Defendants was denied access substantially equal to nondisabled passengers in the manner described above. Defendants’ unlawful practices, as alleged above, were employed similarly to each Class Member. Defendants engaged in a common course of conduct involving similar or identical plans, policies, procedures, intent, design, statutory violations, and schemes—or systemic lack thereof. The injuries sustained by Plaintiff and the Class Members arise from a common nucleus of operative facts involving Defendants’ misconduct. E. Adequacy—Fed. R. Civ. P. 23(a)(4) 62. Plaintiff will fairly and adequately represent and protect the interests of the Classes and does not have interests that are antagonistic to or in conflict with those he seeks to represent. Furthermore, Plaintiff has retained counsel with considerable experience in class actions, disability rights, and other forms of complex litigation. 63. Prosecution of separate actions by individual Class Members will create the risk of adjudications with respect to individual Class Members, which would, as a practical matter, establish incompatible standards of conduct for Defendants and be dispositive of the interests of Class Members who are not parties to those adjudications, and would or could substantially impair or impede their ability to protect their interests. G. Injunctive and Declaratory Relief Is Appropriate—Fed. R. Civ. P. 23(b)(2) 64. Defendants have acted, failed, or refused to act on grounds generally applicable to the Classes, thereby making final injunctive relief or declaratory relief appropriate with respect to the Injunctive Class as a whole. FIRST CLAIM FOR RELIEF Violation of Title III of the Americans with Disabilities Act by Defendants (42 U.S.C. §§ 12101 et seq.) 65. Plaintiff realleges and incorporates by reference each of the preceding paragraphs of this Complaint, as if fully set forth herein. 66. Defendants are private entities subject to Title III of the ADA that own, lease (or lease to), or operate public accommodations and are primarily engaged in the business of transporting people. 42 U.S.C. §§ 12181(6), 12182, 12184. 67. Title III of the ADA provides: “No individual shall be discriminated against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation by any person who owns, leases (or leases to), or operates a place of public accommodation.” 42 U.S.C. § 12182(a). 68. Likewise, 42 U.S.C. § 12184(a) prohibits discrimination against individuals “on the basis of disability in the full and equal enjoyment of specified public transportation services provided by a private entity that is primarily engaged in the business of transporting people and whose operations affect commerce.” 69. The Attorney General is responsible for implementing the foregoing statute by promulgating regulations. 42 U.S.C. § 12186(a)(2) and (b). 70. Entities that provide public accommodations or public transportation services may not impose “eligibility criteria” that tend to screen out people with disabilities, 42 U.S.C. §§ 12182(b)(2)(A)(i), 12184(b)(1), 49 C.F.R. § 37.5(f); and may not purchase or lease an OTRB that does not comply with the U.S. Department of Transportation (“DOT”) regulations issued under 42 U.S.C. §§ 12182(b)(2)(D), 12184(b)(4)(A) and 12186(a)(2). 71. Defendants’ conduct, as alleged above, violates Title III of the ADA and the federal regulations promulgated pursuant thereto, including but not limited to DOT regulations issued under 42 U.S.C. §§ 12182(b)(2)(D), 12184(b)(4)(A) and 12186(a)(2). See generally 49 C.F.R., part 37. 72. Defendants have violated Title III of the ADA by, among other things, failing to operate their services on a nondiscriminatory basis; failing to ensure that Plaintiffs and the National Class Members who are disabled have full and equal enjoyment of the services, facilities, privileges, advantages, or accommodations provided by Defendants; failing to modify practices, policies, and procedures to ensure that personnel and drivers of FlixBus vehicles are properly trained and do not deny access to individuals on the basis of disability; and failing to train their employees to operate their equipment to provide services to those with physical disabilities. 42 U.S.C. §§ 12182(b)(2)(A)(ii), 12184(b)(2)(A); 49 C.F.R. § 37.5(f); 28 C.F.R. § 36.302(a). 73. As large operators of fixed route services, Defendants further violated Title III of the ADA by failing to ensure that one hundred percent of the buses in their fleets are “readily accessible to and usable by individuals with disabilities,” particularly those who use wheelchairs or similar mobility aids. 49 C.F.R. § 37.185(b). However, even if Defendants are considered small operators of fixed route OTRBs, Defendants have otherwise violated the ADA by failing to provide accessible buses given proper notice and as otherwise set forth herein. 49 C.F.R. § 37.193(a)(1). 74. By Defendants administering their transportation services in a manner that results in individuals with disabilities being denied access to these services on the basis of disability, Defendants are unlawfully denying Plaintiff and National Class Members full and equal access to the services, privileges, advantages, and accommodations of FlixBus. 42 U.S.C. § 12182(b)(1)(D); 28 C.F.R. § 36.204. 75. Defendants have also failed to “maintain in operative condition those features of facilities and vehicles that are required to make the vehicles and facilities readily accessible to and usable by individuals with disabilities,” such as wheelchair lifts, and violated the ADA by requiring or requesting that Plaintiff and National Class Members reschedule their trips, or travel at times other than the one requested, “in order to receive transportation as required” by the regulations. 49 C.F.R. §§ 37.161, 37.207(c). 76. Defendants have further failed to “establish a system of regular and frequent maintenance checks of lifts sufficient to determine if they are operative,” to “ensure that vehicle operators report [], by the most immediate means available, any failure of a lift to operate in service,” and to take any “vehicle [with a non-operative lift] out of service before the beginning of the vehicle’s next trip and ensure that the lift is repaired before the vehicle returns to service. 49 C.F.R. § 37.203. 77. Defendants have further violated the ADA by failing to ensure that their personnel are trained to “proficiency, as appropriate to their duties, so that they operate vehicles and equipment safely and properly assist and treat individuals with disabilities who use the service in a respectful and courteous way, with appropriate attention to the difference among individuals with disabilities.” 49 C.F.R. § 37.173. 78. By engaging in the actions and omissions described herein, Defendants have violated the foregoing statutory and regulatory provisions. Pursuant to 42 U.S.C. § 12188 and the remedies, procedures, and rights set forth and/or incorporated therein, Plaintiff prays for judgment on behalf of himself and the National Class Members as set forth below. 79. Defendants’ violations of the ADA as alleged herein entitle Plaintiff and the National Class Members to declaratory and injunctive relief to compel Defendants to comply with their obligations under this law. Plaintiff and the National Class Members have suffered and continue to suffer injuries for which they have no adequate remedy at law. The injuries of Plaintiff and the National Class Members are traceable to Defendants’ discriminatory conduct, policies, or lack of policies alleged herein and will be redressed by the relief requested. 80. Defendants’ conduct constitutes ongoing and continuous violations of the ADA. Unless the Court enjoins Defendants from continuing to engage in these unlawful practices, Plaintiff and the National Class Members will continue to suffer irreparable harm. Consequently, Plaintiff and National Class Members are entitled to injunctive relief. 42 U.S.C. § 12188. Defendants’ violations also warrant Plaintiff to recover reasonable attorneys’ fees and costs incurred in bringing this action. Id. § 12205. SECOND CLAIM FOR RELIEF Violation of the California Unruh Civil Rights Act by Defendants (Cal. Civ. Code §§ 51 et seq.) 81. Plaintiff realleges and incorporates by reference each of the preceding paragraphs of this Complaint, as if fully set forth herein. 82. California’s Unruh Act prohibits discrimination against individuals with disabilities. California Civil Code § 51(b) provides, in pertinent part: “All persons within the jurisdiction of this state are free and equal, and no matter what their . . . disability . . . are entitled to the full and equal accommodations, advantages, facilities, privileges, or services in all business establishments of every kind whatsoever.” 83. Each violation of the ADA also constitutes an independent violation of the Unruh Act. Cal. Civ. Code § 51(f). Therefore, each of Defendants’ ADA violations against Plaintiff and the California Class Members alleged herein constitute independent violations of the Unruh Act for those trips departing from, or arriving to, California. 84. In committing the acts herein alleged, Defendants have violated the Unruh Act by discriminating against Plaintiff and the California Class Members on the basis of their disabilities and use of a wheelchair. 85. As a direct and proximate result of Defendants’ conduct, Plaintiff has suffered damages and other harm. 86. Plaintiff and the California Class Members are entitled to injunctive relief to prevent Defendants from further violating the Unruh Act. Cal. Civ. Code § 52(c)(3). Plaintiff is also entitled to recover up to treble his actual damages according to proof, as well as to reasonable attorneys’ fees and costs incurred in bringing this action. Cal. Civ. Code § 52(a). THIRD CLAIM FOR RELIEF Violation of the California Unfair Competition Law by Defendants (Cal. Bus. & Prof. Code §§ 17200 et seq.) 87. Plaintiff realleges and incorporates by reference each of the preceding paragraphs of this Complaint, as if fully set forth herein. 88. The acts of Defendants that are alleged herein constitute unlawful, unfair, and fraudulent business practices in violation of California Business and Professions Code §§ 17200 et seq. 89. As alleged above, Defendants falsely claimed to offer full and equal access to its transportation services for everyone, including people with disabilities who use wheelchairs. Defendants’ conduct thus constitutes a fraudulent business practice because it is likely to mislead or deceive the general public; and indeed, as the experiences of Plaintiff and the Class Members demonstrate, it already has. 90. Defendants’ conduct constitutes an unlawful business practice in violation of California Business and Professions Code §§ 17200 et seq. because it violates the ADA and Unruh Civil Rights Act. Defendants’ false advertising further constitutes an unlawful business practice because it violates California Business and Professions Code §§ 17500 et seq., which prohibits these types of false or misleading public statements. 91. Additionally, Defendants’ conduct that discriminates on the basis of disability constitutes an unfair business practice in violation of California Business and Professions Code §§ 17200 et seq. because it is immoral, unethical, oppressive, unscrupulous, and substantially injurious to customers with disabilities. Defendants’ conduct offends established public policies for equal and fair treatment of persons with disabilities. 92. Defendants’ conduct constitutes an unfair business practice because the impact of Defendants’ false statements on Plaintiff and the Class Members far outweigh whatever reasons, justifications, or motivations Defendants had or could have had in making such statements. Defendants’ conduct also offends established public policies prohibiting false and misleading public statements. Defendants’ conduct is immoral, unethical, oppressive, unscrupulous or substantially injurious to consumers such as Plaintiff and the Class Members. 93. Plaintiff has no adequate remedy at law in that the continuing nature of Defendants’ unfair competition will result in ongoing irreparable harm to Plaintiff and the Class Members. As a direct and proximate result of Defendants’ wrongful conduct, Plaintiff and the Class Members have been injured in fact, and such harm will continue unless Defendants’ acts are enjoined. WHEREFORE, Plaintiff, on behalf of himself and the Class Members, prays for relief on the Complaint as follows: 1. An order certifying the National and California classes, pursuant to Rules 23(a) and 23(b)(2) of the Federal Rules of Civil Procedure; 2. A declaration that Defendants’ conduct as alleged herein has violated, and continues to violate, Title III of the ADA, 42 U.S.C. §§ 12181 et seq. (and applicable regulations) and Cal. Civ. Code §§ 51 et seq.; 3. Preliminary and permanent orders and judgment enjoining Defendants, their agents, employees, successors, and all other persons in active concert or participation with Defendants from violating Title III of the ADA, 42 U.S.C. §§ 12181 et seq. and its implementing regulations, and Cal. Civ. Code §§ 51 et seq.; and requiring Defendants to undertake remedial measures to mitigate the effects of Defendants’ past and ongoing failure to provide full and equal access to persons with disabilities. At a minimum, Plaintiff and the Class Members request that Defendants be enjoined to take the following actions: a. Cease all action against individuals with mobility impairments that have the effect of discrimination on the basis of their disability; b. Ensure that only accessible OTRBs are used in Defendants’ transportation services, or otherwise purchase (or require the purchasing of) accessible OTRBs that comply with federal and state disability rights laws; c. Ensure that any new vehicles purchased for Defendants’ transportation services are accessible and comply with federal and state disability rights laws; d. Perform immediate inspections of all OTRBs used in Defendants’ transportation services to ensure that the vehicles’ accessible features, including wheelchair lifts, are in operative condition; e. Immediately remove from service any OTRBs owned, operated, and/or utilized by Defendants that have accessibility features that are not in operative condition; f. Establish a system of regular and frequent mandatory maintenance checks of Defendants’ OTRBs to ensure that: i. accessibility features are in operative condition; and ii. personnel are promptly informed of vehicles that have non- operative accessibility features; g. Undertake prompt measures to eliminate physical-based, policy- based, or practice-based barriers to make Defendants accessible to individuals with disabilities in compliance with federal and state disability rights laws, including the development of written policies and other guidance documents; h. Properly train all personnel to provide access to Defendants’ services to individuals with disabilities and to treat such individuals with courtesy and respect in accordance with federal and state disability rights laws; i. Maintain records of all requests for, and the provision of, wheelchair accessible vehicles; j. Ensure that Defendants’ drivers are informed in advance of each trip when they will be transporting passengers with disabilities, and in such instances, ensure that drivers conduct adequate pre-trip inspections of vehicles for compliance with all relevant federal and state laws and regulations; k. Submit to inspection by an independent monitor for a specified term, to ensure full and adequate implementation of these remedial measures; l. Correct their advertising that falsely claims to offer their services on an equal basis with customers without disabilities (until such time as monitoring concludes that the statement is reasonably true); and m. Remain under this Court’s jurisdiction until Defendants fully comply with the orders of this Court, and until there are reasonable assurances that Defendants will continue to comply in the future, absent continuing jurisdiction. 4. Award Plaintiff up to treble his actual damages in an amount to be determined by proof, including but not limited to damages under California Civil Code section 52(a) and as otherwise provided by law; 5. Award any other damages as may be allowed under the laws set forth above; 6. An order awarding Plaintiff’s attorneys’ fees and costs as provided by law; and 7. Such other and further relief as the Court may deem just and proper. Dated: May 14, 2020 Respectfully submitted, STROOCK & STROOCK & LAVAN LLP STEPHEN J. NEWMAN DUSTIN A. LINDEN GAGANJYOT K. SANDHU DISABILITY RIGHTS LEGAL CENTER CHRISTOPHER H. KNAUF ALEXANDRA M. ROBERTSON BRENDAN HAMME By: /s/ Stephen J. Newman______ Stephen J. Newman Attorneys for Plaintiff FRANCISCO SERRANO, on behalf of himself and all others similarly situated Plaintiff Francisco Serrano and the Class Members demand a jury trial in this action for all claims so triable. Dated: May 14, 2020 Respectfully submitted, STROOCK & STROOCK & LAVAN LLP STEPHEN J. NEWMAN DUSTIN A. LINDEN GAGANJYOT K. SANDHU DISABILITY RIGHTS LEGAL CENTER CHRISTOPHER H. KNAUF ALEXANDRA M. ROBERTSON BRENDAN HAMME By: /s/ Stephen J. Newman______ Stephen J. Newman Attorneys for Plaintiff FRANCISCO SERRANO, on behalf of himself and all others similarly situated
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UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF TEXAS AT HOUSTON Daniel Gonzales, ) On behalf of himself and all others ) similarly situated, ) ) Plaintiff, ) ) Civil No. ________________ v. ) ) JURY DEMAND Brand Energy & Infrastructure ) Services, Inc., f/n/a and/or d/b/a ) Brand Energy, Inc., ) Brand Services, LLC, ) Brand Energy Solutions, LLC, ) Brand Scaffold Services, LLC, and ) Brand Scaffold Rental and Erection, LLC ) ) Defendants. ) COMPLAINT FOR VIOLATIONS OF THE FAIR LABOR STANDARDS ACT AND FOR DECLARATORY RELIEF, PERMANENT INJUNCTION, QUANTUM MERUIT RECOVERY OF UNPAID WAGES AND UNJUST ENRICHMENT UNDER TEXAS LAW ON BEHALF OF THE PLAINTIFF CLASS Plaintiff Daniel Gonzales (“Plaintiff”), by his counsel, alleges this class action complaint for himself and upon all others similarly situated, based upon: (i) his own personal knowledge; (ii) his own acts and the acts and statements of the above-named defendant in which plaintiff participated directly, including the communications with, representations made, and documentation and information provided to plaintiff by defendant in the ordinary course of business; and (iii) the investigation of his counsel. Counsel's investigation conducted on plaintiff’s behalf, included, among other things: (i) a thorough analysis of publicly-available news articles and reports; (ii) a review and analysis of public filings, including but not limited to any by defendant; and (iii) other matters of public record. The allegations as to all other matters are based upon investigation by plaintiff’s attorneys and research of the applicable law with respect to the claims asserted herein. NATURE OF THE ACTION 1. Plaintiff brings this action as a collective action, on behalf of all persons similarly situated, (the “Collective Group”) for violations of the Fair Labor Standards Act (“FLSA”), 29 U.S.C. §201 et seq., by Brand Energy & Infrastructure Services, Inc., f/n/a and/or d/b/a Brand Energy, Inc., Brand Services, LLC, Brand Energy Solutions, LLC, Brand Scaffold Services, LLC, and Brand Scaffold Rental and Erection, LLC (“Brand” or “Defendant”). Specifically, Plaintiff seeks to represent the former and current construction and refinery workers employed by Brand, for failure to compensate for hours worked in excess of 40 hours per week at the applicable federal and state mandated rates. This action also brings claims under Texas law on behalf of a class of employees (the “Texas Class Members”) for recovery of unpaid wages owed for work performed, but not compensated. JURISDICTION AND VENUE 2. This Court has original federal question jurisdiction under 28 U.S.C. § 1331 insofar as this case is brought under the Fair Labor Standards Act, 29 U.S.C. §§ 201, et seq. (“FLSA”). The Court has supplemental jurisdiction over the Texas state law claims under 28 U.S.C. §1367 because those claims arise out of the same controversy at issue in the federal claim. 3. Venue is proper in the Southern District of Texas pursuant to 28 U.S.C. § 1391(b) and 28 U.S.C. § 1391(c) because 1) Plaintiff resides in this district, 2) a substantial portion of the events or omissions giving rise to the claim occurred in this district, and 3) Defendant conducts substantial, continuous and systematic commercial activities in this District. THE PARTIES 4. Daniel Gonzales is a citizen of Texas, resides in Houston, Texas, and was employed by Defendant as a worker at refinery facilities between July 2010 and January 2011. 5. Defendant Brand is a Delaware corporation and has its Texas location through Brand Energy Solutions, LLC, which has locations at 10903 Boyt Rd., Beaumont, TX 77705, and at 1830 Jasmine Drive, Pasadena, TX 77503. Its registered agent is The Corporate Trust Company, Corporate Trust Center, 1209 Orange Street, Wilmington, DE 19801. 6. Brand is a diversified provider of specialty multi-craft services to the North American downstream energy infrastructure market. Its portfolio of services offerings includes work access, specialty coatings, abrasive blasting, insulation, corrosion protection, weatherproofing and other related crafts. Brand operates in four key energy sectors: refining, Canadian oil sands, petrochemical and power generation. Further, Defendant serves the infrastructure construction markets throughout North America and in strategic international regions. 7. At all relevant times, Brand was and is legally responsible for all of the unlawful conduct, policies, practices, acts and omissions as described in each and all of the foregoing paragraphs as the employer of Plaintiff, the Collective Group and the Texas Class Members. 8. At all times material to this action, Defendant was the “employer” of Plaintiff within the meaning of 29 U.S.C. §203(d). At all times material to this action, Plaintiff was an “employee” of Defendant as defined by §203(e)(1) of the FLSA, and worked for Defendant within the territory of the United States within three (3) years preceding the filing of this lawsuit. 9. At all times material to this action, Defendant was an enterprise engaged in commerce or in the production of goods for commerce as defined by §203(s)(1) of the FLSA. 10. At all relevant times, the unlawful conduct against Plaintiff, the Collective Group and the Texas Class, as alleged herein was actuated, in whole or in part, by a purpose to serve and benefit Brand to the detriment of its employees. At all relevant times, upon information and belief, the unlawful conduct alleged herein was reasonably foreseeable and knowingly disregarded by Brand and committed under actual or apparent authority granted by Brand such that all of the alleged unlawful conduct is legally attributable to Brand. 11. The overtime wage provisions set forth in § 206 and § 207 of the FLSA apply to Brand. Gonzales and similarly-situated employees are or were not in positions of employment that meet the criteria of any exception or exemption to 29 U.S.C. § 213(a)(1). FACTUAL BACKGROUND 12. In July, 2010, Plaintiff Gonzales was hired by Defendant and assigned to the Exxon Mobil (“Exxon”) facility in Baytown, Texas (the “Exxon Facility”). Gonzales worked for Defendant as a refinery worker at the Exxon Facility from that time until approximately January 13. During the course of his employment as a refinery worker at the Exxon Facility, one of Gonzales’ primary duties was carpentry. Throughout his employment for the Defendant, Gonzales worked approximately 40 hours per week on most weeks, but also worked overtime hours up to approximately 55 hours in a given week. Gonzales was not classified as exempt from overtime, and was paid at the hourly rate of $12.00, and received $18.00 per hour for overtime. Defendant employed at least 300 employees with job duties and schedules similar to that of Gonzales during his time employed at Brand. 14. While employed by the Defendant at the Exxon Facility in Houston, Gonzales and other similarly situated employees would work the following job schedule during a routine, non- shutdown week: a. Between 6:05 AM – 6:10 AM: The employees arrive at the Exxon parking lot using a personal vehicle. b. Between 6:07 AM – 6:12 AM: The employees would clear a security checkpoint utilizing a badge at the gated Shuttle Port in the Exxon parking lot. c. 6:12 AM – 6:15 AM: The employees would board the Shuttle for transportation to the Exxon Facility. d. 6:20 AM: The Shuttle would arrive at the Exxon Facility and employees would exit the Shuttle. e. 6:20 AM – 6:30 AM: The Employees would gather their tools, secure their hard hats, safety goggles, ear plugs, earmuffs, and work gloves. Following collection of the necessary tools and safety equipment, the employees would then meet with the supervisor to review worksite safety, hazard analysis, and work assignment. f. 6:30 AM - Noon: The employees would then be transported to the worksite for the day and work until lunchtime. g. Noon – 12:30 PM: Unpaid lunch. h. 12:30 PM – 4:45 PM: After lunch, the employees would return to work at the worksite. i. 4:45 PM – 5:00 PM: The employees would leave the worksite for the Shuttle pickup point. j. 5:00 PM - 5:15-6:00: The employees would store tools and remove all safety equipment. After storing all the equipment, the employees would wait for the Shuttle. Upon its arrival the employees would board the Shuttle and then transport to the Exxon parking lot. k. Five to ten minutes after boarding the Shuttle at the end of the day: The Shuttle arrives at the Shuttle Port and the employees exit the Shuttle. They pass through the security checkpoint at the gated Shuttle Port and then are able to enter the parking lot and return to their personal vehicle. 15. Accordingly, Gonzales and other similarly-situated workers were not properly compensated for all the hours worked during a given week. Gonzales and other similarly- situated workers were only compensated for their time beginning with their arrival at their worksite at the Exxon Facility (approximately 6:30 AM during a non-shutdown week), and ending when they departed the worksite at the Exxon main facility to return to the Shuttle pick- up (approximately 5:00 PM during a non-shutdown week). Given that Brand required the schedule as provided above, the Defendant was aware at all relevant times that its workers were not being properly compensated for all Unpaid Work Activities (as defined in Paragraph 20 below) and for all hours worked. 16. Throughout the course of his employment with Defendant, while working at the Exxon Facility during a shutdown work week where the Exxon Facility was non-operational, Brand increased the number of employees on the worksite and increased the working hours for Gonzales and others similarly-situated to approximately 70 hours per week. During a shutdown week, Gonzales and other similarly-situated employees still were required to perform the same start-of-workday and end-of-workday routines described in ¶14. 17. For security reasons, Gonzales and other similarly-situated employees were not permitted to park their personal vehicles at the Exxon main compound, but rather were required by Brand to use the Shuttle. Thus, the employees could not access the Exxon Facility, where their duties were performed, without using the Shuttle. 18. Gonzales and other similarly-situated employees were instructed that failure to board the Shuttle for transport to the Exxon Facility by 6:15 AM, would result in the employee being sent home for the day without pay. Furthermore, employees were warned that repeated failure to board the Shuttle by the 6:15 AM cut-off would result in the termination of their employment. Thus, Brand was aware that employees were required to arrive at 6:15 AM to utilize the Shuttle, and that there was no alternative method of transportation available to the employees. 19. Due to the volume of employees exiting the main compound at the end of the work day, Gonzales and other similarly-situated employees often were forced to wait for periods of fifteen minutes up to one hour before being able to board the Shuttle. Brand was aware of such conditions at all relevant times because Brand required the employees utilize the Shuttle. 20. Gonzales and others similarly-situated routinely worked well over 40 hours per week. Defendant directed and mandated Gonzales and others similarly-situated to work in excess of 40 hours per week, but knew that these employees were not being properly compensated for time spent performing any of the following tasks (collectively referred to hereinafter as the “Unpaid Work Activities”), which were being performed as part of their job duties under the direction and control of the Defendant: a. Badging in at the Shuttle Port security checkpoint and waiting for the Shuttle; b. Boarding the Shuttle and transporting to the main compound at Exxon; c. Unloading from the Shuttle and entering the Exxon main compound; d. Collecting their tools; e. Donning their safety gear; f. Participating in the safety, hazard analysis, and work instruction meeting; g. Leaving the worksite at the end of the workday and returning to the Shuttle pick-up point; h. Storing tools; i. Doffing safety gear; j. Boarding the Shuttle and returning to the Exxon parking lot; and, k. Unloading from the shuttle and badging out of the Shuttle Port security checkpoint. 21. Gonzales and all others similarly-situated are entitled to be properly compensated by Defendant for all hours worked at the Exxon Facility, including all overtime pay for the hours worked in excess of 40 per week. As a result of the security badging process and the operation of the Shuttle systems at the Exxon Facility, and the required participation in instructional meetings and donning and doffing of all safety gear, Defendant knew that Gonzales and all others similarly-situated were working hours in furtherance of their duties as Brand employees, as required by Brand, for which they were not being compensated. At all relevant times, Defendant was aware of the FLSA’s overtime requirements, the hours being worked by Defendant’s employees, but, nonetheless, willfully elected not to pay Gonzales’s and the other similarly-situated employees’ overtime owed to them. Consequently, Defendant’s violations of the FLSA were willful. 22. Brand required Gonzales and all other similarly-situated employees to purchase their own equipment, tools and safety gear, including fire retardant covers, hard hat, safety goggles, ear plugs, earmuffs, work gloves, and steel-toed boots, for use in performing their duties on the worksite. By requiring Gonzales and other similarly-situated employees to purchase their own tools and safety gear for use on the worksite, Defendant unlawfully reduced these employees’ compensation in violation of the FLSA. COLLECTIVE ACTION ALLEGATIONS UNDER THE FLSA 23. The First Claim for Relief is properly brought under and maintained as an opt-in collective action pursuant to § 16(b) of the FLSA, 29 U.S.C. § 216(b). 24. Gonzales worked for Brand as a refinery worker. 25. Gonzales’s primary responsibility in this position at Brand was carpentry. 26. Gonzales brings these FLSA claims on behalf of all similarly-situated employees, who worked for Brand at any time from three years prior to the filing of the original Complaint to entry of judgment in this case (collectively the “Class” and each member “Class Members”). 27. Defendant treated Gonzales, and upon information and belief, and all other similarly situated construction and refinery workers, similarly in that they refused to properly compensate them for all hours worked for Brand including overtime. Specifically, Brand failed to provide any compensation to Gonzales and the Collective Group for time spent on Unpaid Work Activities. 28. Since the time spent on the Unpaid Work Activities by the Collective Group would have been in excess of 40 hours of work per week, Defendant failed to compensate Gonzales, and upon information and belief, the Collective Group for the hours worked in excess of 40 per week at a rate of one-and-one-half times their regular rate of pay. 29. Gonzales and the Collective Group do not qualify as exempt employees, as defined by the FLSA or the applicable Federal regulations. 30. Gonzales and the Collective Group are similarly situated, have substantially similar job requirements and pay provisions, and are subject to Defendant’s common practices that violate FLSA labor statutes. 31. Defendant has willfully and intentionally engaged in a widespread, continuous pattern and practice of violating the provisions of the FLSA, as detailed herein, by failing to properly compensate Gonzales and the Collective Group for time spent on the Unpaid Work Activities and for failing and refusing to pay the proper hourly wage compensation of current and former employees, including Gonzales, and all others similarly situated, in accordance with § 206 and § 207 of the FLSA. 32. As a result of the Defendant’s willful violations of the FLSA in failing to properly compensate its workers for the time spent on the Unpaid Work Activities and any overtime accrued as a result, a three-year statute of limitations from the filing of the original Complaint applies to such violations, pursuant to 29 U.S.C. § 255. 33. Defendant is liable under the FLSA for failing to properly compensate Gonzales and the Collective Group. 34. As a result of Defendant’s FLSA violations, Gonzales, as well as the Collective Group, have suffered damages by being denied their earned regular-rate wages and overtime wages in accordance with § 206 and § 207 of the FLSA. 35. Defendant has not made a good faith effort to ensure its compliance with the FLSA with respect to its compensation of Gonzales and other similarly situated present and former construction and refinery workers at the Exxon Facility. 36. As a result of Defendant’s unlawful acts, Gonzales and the Collective Group have been deprived of regular rate compensation and overtime compensation in amounts to be determined at trial, and are entitled to recovery of such amounts, liquidated damages, prejudgment interest, attorneys’ fees, costs, and other compensation pursuant to 29 U.S.C. § 37. Notice to the collective class should be issued on the First Claim for Relief under the FLSA. CLASS ACTION ALLEGATIONS UNDER FED. R. CIV. P. 23 38. Gonzales brings the Texas state law claims as a class action pursuant to Fed. R. Civ. P. 23, on behalf of all persons who were, are, or will be employed by Defendant to work at the Exxon Facility on or after the date that is four years before the filing of this Complaint (the "Texas Class Period"). 39. The Texas Class members are readily ascertainable. The number and identity of the Texas Class members are determinable from the records of Defendant. 40. Each Texas Class member’s hours assigned and worked, positions held, and rates of pay are also determinable from Defendant's records. For purposes of notice and other purposes related to this action, their names and addresses are readily available from Defendant. Notice can be provided by means permissible under Fed. R. Civ. P. 23. 41. The proposed Texas Class is so numerous that joinder of all members is impracticable, and the disposition of their claims as a class will benefit the parties and the court. Upon information and belief, there are more than 100 members of the Texas Class. 42. The claims of the Plaintiff are typical of those claims which could be alleged by any member of the Texas Class, and the relief sought is typical of the relief which would be sought by each member of the Texas Class in separate actions. 43. The Texas Class members were all subject to the same corporate practices of Defendant, as alleged herein, of failing to pay regular wages and overtime compensation. Defendant's policies and practices at the Exxon Facility affected all Texas Class members similarly, and Defendant benefited from the same violations and wrongful acts as to each Texas Class member. The Plaintiff and other Texas Class members sustained similar losses, injuries, and damages arising from the same unlawful policies, practices and procedures. 44. The Plaintiff is able to and will fairly and adequately protect the interests of the Texas Class and has no interests running antagonistic to the class. The Plaintiff is represented by attorneys who are experienced and competent in both class action litigation and employment litigation and have previously represented plaintiffs in wage and hour cases. 45. A class action is superior to other available methods for the fair and efficient adjudication of the controversy — particularly in the context of wage and hour litigation where individual class members lack the financial resources to vigorously prosecute a lawsuit against corporate defendants as individuals. Class action treatment will permit a large number of similarly situated persons to prosecute their common claims in a single forum simultaneously, efficiently, and without the unnecessary duplication of efforts and expense that numerous individual actions engender. 46. The adjudication of individual litigation claims would result in a great expenditure of court and public resources. Treating the claims as a class action would result in a significant savings of these costs. The prosecution of separate actions by individual members of the Texas Class would create the risk of inconsistent and/or varying adjudications with respect to the individual members of the Texas Class, establishing incompatible standards of conduct for Defendant and result in the impairment of class members' rights and the disposition of their interests through actions to which they were not parties. Rather, because all the issues before the Court are common and could be fairly determined in a class action context, the class action is superior to any the other available methods. In addition, if appropriate, the court can, and is empowered to, fashion methods to efficiently manage this action as a class action. 47. Upon information and belief, Defendant violates the Texas Labor Law and State Department of Labor Regulations. Current employees are often afraid to assert their rights out of fear of direct or indirect retaliation, especially those with questions surrounding their legal status. Former employees are hesitant to assert claims because doing so could harm their current employment and future employment prospects. Class actions provide class members who are not named in the complaint some degree of protection through anonymity, which allows for the vindication of their rights while eliminating or reducing these risks. 48. There are questions of law and fact common to the Texas Class, which predominate over any questions affecting individual class members, including, but not limited to: a. Whether Defendant employed the Plaintiff and the Texas Class within the meaning of Texas law; b. What proof of hours is sufficient where Defendant failed in its duty to maintain accurate time records; c. What were the policies, practices, programs, procedures, protocols, and plans of Defendant regarding payment of overtime wages for employees at the Exxon Facility; d. What were the policies, practices, programs, procedures, protocols and plans of Defendant regarding payment of wages for all hours worked for employees at the Exxon Facility; e. Whether Defendant failed and/or refused to pay the Plaintiff and the Texas Class members pay for all hours worked per workweek within the meaning of Texas law; f. Whether Defendant failed and/or refused to pay the Plaintiff and the Texas Class members premium pay for hours worked in excess of 40 per workweek within the meaning of Texas law; g. What are and were the policies, practices, programs, procedures, protocols and plans of Defendant regarding the types of work and labor for which Defendant did not pay the class members at all. FIRST CLAIM FOR RELIEF (For FLSA Violations) 49. Gonzales hereby realleges and incorporates each and every allegation set forth above as if fully set forth herein. 50. Gonzales, through both information and belief alleges that at all relevant times, Defendant has been, and continues to be, an “employer” engaged in interstate "commerce" within the meaning of the FLSA, 29 U.S.C. § 203. At all relevant times, Defendant has employed, and continues to employ, the Collective Group as “employee[s]” within the meaning of the FLSA. At all relevant times, Defendant has had gross operating revenues in excess of $500,000. 51. Throughout the statute of limitations period covered by these claims, Gonzales and the Collective Group regularly spent time on Unpaid Work Activities as directed by Brand, but were not properly compensated for such time. 52. Gonzales and the Collective Group do not fall within any exempted class of employees under 29 U.S.C. § 213 from the minimum wage and overtime requirements of the FLSA. 53. At all relevant times, Defendant operated under and continues to operate under a decision, policy and plan, and under common policies, programs, practices, procedures, protocols, routines and rules that willfully fail and refuse to pay the Plaintiff and the Collective Group at the rate mandated by 29 U.S.C. § 206(a)(1). 54. Brand violated 29 U.S.C. § 206(a)(1) by failing to pay Gonzales and the Collective Group for arriving to work early and spending extra time on the Unpaid Work Activities as directed by Brand. 55. At all times relevant, Brand was required under 29 U.S.C. § 207(a)1) to pay all of its workers, including Gonzales and the Collective Group, at least one and one-half the normal rate for time worked in excess of 40 hours per week. 56. Brand violated 29 U.S.C. § 207(a)(1) by failing to properly pay Gonzales and the Collective Group one and one-half times the normal rate for time worked in excess of 40 hours per week, and specifically for time worked on the Unpaid Work Activities. 57. The extra time that Gonzales and the Collective Group spent at work on the Unpaid Work Activities was neither preliminary nor postliminary activity. To the contrary, it was part and parcel of Gonzales’ and Collective Group’s principal employment activity for Brand, as directed specifically by Brand. 58. Brand has knowingly and willfully withheld Gonzales’ and the Collective Group’s wages in violated of 29 U.S.C. § 215(a)(2). 59. Gonzales and the Collective Group have a private right of action against Brand under 29 U.S.C. § 216(b) for the amount of their unpaid minimum wages, overtime wages and an additional equal amount as liquidated damages. 60. Upon information and belief, Brand possesses records reflecting the hours worked by Gonzales and the Collective Group throughout the relevant period. These records will clarify the amount of damages during discovery. 61. Gonzales and the Collective Group seek damages in the amount of their respective unpaid regular and overtime compensation, liquidated (double) damages as provided by the FLSA for overtime violations, attorneys’ fees and costs, injunctive relief requiring Defendant to cease and desist from its violations of the FLSA described herein and to comply with the FLSA, and such other legal and equitable relief as this Court deems just and proper. SECOND CLAIM FOR RELIEF (For Declaratory Judgment) 62. Gonzales hereby realleges and incorporates each and every allegation set forth above as if fully set forth herein. 63. Brand has knowingly and willfully withheld Gonzales’ and the Collective Group’s wages in violation of 29 U.S.C. § 215(a)(2). 64. On information and belief, Brand denies that it has violated the FLSA by failing to compensate employees for time spent on the Unpaid Work Activities. 65. This gives rise to an ongoing factual and legal controversy between the parties, making declaratory relief appropriate. 66. The Court has power under 28 U.S.C. § 2201(a) and Fed. R. Civ. P. 57 to declare the rights of the parties with respect to Brand’s timekeeping and payroll practices at the Exxon Facility. 67. All persons with an interest in this matter have been made parties or will be given the opportunity to join as plaintiffs, so declaration will not prejudice the rights of any interested persons. 68. The Court should declare that Brand violated the FLSA and continues to violate the FLSA by denying Gonzales and the Collective Group for time worked and overtime. The Court should declare that Brand must compensate Gonzales and the Collective Group, at the appropriate rates mandated by law, for time spent on the job on the Unpaid Work Activities. THIRD CLAIM FOR RELIEF (For Permanent Injunction) 69. Gonzales hereby realleges and incorporates each and every allegation set forth above as if fully set forth herein. 70. Brand has knowingly and willfully withheld Gonzales’ and the Collective Group’s wages in violated of 29 U.S.C. § 215(a)(2). 71. Pursuant to 29 U.S.C. § 217, the Court should enter a permanent injunction prohibiting Brand from withholding wages due to its employees under the FLSA. FOURTH CLAIM FOR RELIEF (Class action under Texas law For quantum meruit recovery of unpaid wages on behalf of the Class) 72. Gonzales hereby realleges and incorporates each and every allegation set forth above as if fully set forth herein. 73. Brand had an implied agreement with Gonzales and the Texas Class to pay them wages for the benefit of their labor at the Exxon Facility, which Brand received and knowingly accepted. 74. Gonzales and the Texas Class are entitled to recover in quantum meruit from Brand all non-payment for the services they rendered at the Exxon Facility, as it would result in an unjust enrichment to Brand for them to have benefited by the work of the Texas Class without paying the proper wages. 75. Gonzales and the Texas Class furnished Brand with valuable services undertaking for its benefit, i.e. their labor, at the Exxon Facility, which Brand accepted. 76. Gonzales and the Texas Class of employees which worked for Brand at the Exxon Facility were notified and had a reasonable expectation that they would be paid hourly and overtime wages for all time spent providing their labor to Brand at the Exxon Facility. 77. Although Gonzales and the Texas Class have provided hourly labor to Brand at the Exxon Facility, Brand has knowingly and willfully refused to pay Gonzales and the Texas Class for all hours worked, and have unreasonably withheld Gonzales’ and other Texas Class members’ wages. FIFTH CLAIM FOR RELIEF (Unjust enrichment on behalf of the Class) 78. Gonzales hereby realleges and incorporates each and every allegation set forth above as if fully set forth herein. 79. Gonzales and the Texas Class supplied Brand with valuable services undertaking for its benefit, i.e. their labor, at the Exxon Facility, which Brand received and knowingly accepted, under circumstances which would render it unjust for Brand not to pay Gonzales and the Texas Class the full value of that labor. 80. As a result, Brand has been unjustly enriched in this matter. 81. Gonzales and the Texas Class have no remedy or recovery against any other source. 82. Gonzales and the Texas Class are entitled to recover in equity from Brand all non- payment for the services they rendered at the Exxon Facility. PRAYER FOR RELIEF WHEREFORE, Gonzales, individually and on behalf of all other similarly situated persons pray for the following relief: A. Designation of Gonzales as representative of the Collective Group as to the FLSA Collective Action; B. Designation of Gonzales as representative of the Texas Class as to the Class Action allegations under Texas law; C. Declaratory judgment that the practices complained of herein are unlawful under FLSA; D. Certification of this action as a collective action pursuant to the FLSA § 216(b); E. Certification of the Texas Class pursuant to Fed. R. Civ. Pro. 23; F. An injunction against Defendant and its officers, agents, successors, employees, representatives, and any and all persons acting in concert with it, as provided by law, from engaging in each of the unlawful practices, policies, and patterns set forth herein; G. an award of damages, according to proof, including unpaid wages and liquidated damages pursuant to 29 U.S.C. § 201 et seq., and the supporting United States Department of Labor regulations; H. recovery in quantum meruit for all unpaid wages earned by the Class; I. Penalties available under applicable law; J. Pre- and post-judgment interest, as provided by law; K. Attorneys’ fees and costs; and L. Such other relief as this Court shall deem just and proper. Dated: May 25, 2012 Respectfully Submitted, OF COUNSEL: /s/ Patrick M. Flynn_______________________ Patrick M. Flynn, P.C. Patrick M. Flynn 1225 North Loop West, Suite 1000 Texas State Bar No. 07199200 Houston, TX 77008 1225 North Loop West, Suite 1000 (713) 861-6163 Fax: (713) 961-5566 Houston, TX 77008 (713) 861-6163 Fax: (713) 961-5566 [email protected] Attorney in Charge for Gonzales and The Collective Group and Texas Class   OF COUNSEL: /s/ James G. Stanch  *  James G. Stranch, III (TN #2542) BRANSTETTER, STRANCH & Gerard Stranch, IV (TN #23045) JENNINGS, PLLC Joe P. Leniski, Jr. (TN #22891) 227 Second Avenue North, 4th Floor Benjamin A. Gastel (TN #23699) Nashville, Tennessee 37201-1631 BRANSTETTER, STRANCH & JENNINGS, PLLC Telephone: (615) 254-8801 227 Second Avenue North, 4th Floor Facsimile: (615) 255-5419 Nashville, Tennessee 37201-1631 Telephone: (615) 254-8801 Facsimile: (615) 255-5419 [email protected] [email protected] [email protected] [email protected] John G. Emerson Emerson Poynter LLP 830 Apollo Lane Houston, Texas 77058 Telephone: (281) 488-8854 Facsimile: (281) 488-8867 Scott E. Poynter Christopher D. Jennings William T. Crowder Corey D. McGaha Emerson Poynter LLP The Museum Building 500 President Clinton Ave, Suite 305 Little Rock, Arkansas 72201 Telephone: (501) 907-2555 Facsimile: (501) 907-2556 Adam J. Levitt Wolf Haldenstein Adler Freeman & Herz LLP 55 West Monroe St. Suite 1111 Chicago, Illinois 60603 Telephone: (312) 984-0000 Facsimile: (312) 984-0001 Attorneys for Gonzales and the Collective Group and Texas Class *signed by permission
employment & labor
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IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF NEW YORK CITY OF RIVIERA BEACH POLICE OFFICERS’ PENSION FUND, on behalf of itself and all others similarly situated, Plaintiff, v. Case No.: 16-cv-9398 CLASS ACTION COMPLAINT JURY TRIAL DEMANDED BANK OF AMERICA, N.A.; MERRILL LYNCH, PIERCE, FENNER & SMITH INC.; BANK OF AMERICA MERRILL LYNCH INTERNATIONAL LTD.; CRÉDIT AGRICOLE CORPORATE AND INVESTMENT BANK; CREDIT SUISSE AG; CREDIT SUISSE GROUP AG; CREDIT SUISSE INTERNATIONAL; CREDIT SUISSE SECURITIES (USA) LLC; DEUTSCHE BANK AG; DEUTSCHE BANK SECURITIES INC.; NOMURA INTERNATIONAL PLC; NOMURA SECURITIES INTERNATIONAL, INC.; HIREN GUDKA; AMANDEEP SINGH MANKU; SHAILEN PAU; and BHARDEEP SINGH HEER, Defendants. 1. Plaintiff City of Riviera Beach Police Officers’ Pension Fund (here, “Plaintiff”), individually and on behalf of all others similarly situated, as defined below, brings this class action for violation of the Sherman Act, 15 U.S.C. § 1, arising from Defendants’ conspiracy to fix the prices of supra-national, sub-sovereign, and agency bonds (collectively referred to in this Complaint as “SSA bonds”) bought or sold in the secondary market by Plaintiff and other similarly-situated investors. NATURE OF THE ACTION 2. This class action stems from Defendants’ conspiracy to artificially inflate the prices investors paid for SSA bonds and to artificially lower the prices for which they sold SSA bonds in transactions with Defendants. Plaintiff brings this action on behalf of itself and a proposed Class of all persons or entities who, from at least as early as January 1, 2011 through at least December 31, 2014 (the “Class Period”), bought or sold SSA bonds. 3. Governments and instrumentalities of governments issue bonds as a way of borrowing money. There are three general types of SSA bonds: (1) “supra-national” bonds, which are issued by entities that are created by one or more sovereign governments, or by stakeholders from several different countries, such as the World Bank; (2) “sub-sovereign” bonds, which are issued by entities like local governments (e.g., Canadian provinces or states in the German federation, known as “länder”); and (3) “agency” bonds, which are issued by government- sponsored entities (known as “GSEs”) or agencies, which in the United States includes the Federal Home Loan Mortgage Association (Freddie Mac) and the Federal Home Loan Mortgage Association (Fannie Mae), social security funds, highway and bridge authorities, utilities, and public transportation entities. 1 4. There is no central exchange for buying or selling SSA bonds, which must be bought or sold “over-the-counter,” where investors, like Plaintiff, transact with a dealer as the counter-party to the transaction. Plaintiff and other investors looking to invest in agency bonds have to do so on the so-called “secondary market,” which is the trading market that exists to buy and sell the bonds after they are initially issued. Banks, like the Bank Defendants (as defined below) here, are “market-makers” for SSA bonds, buying or selling the bonds directly in transactions with investors like Plaintiff and members of the proposed class. 5. Competition among dealers for investors is based on the “bid-ask spread,” which is the difference between the prices at which a dealer would buy (the “bid”) or sell (the “ask”) the bond. Customers looking to buy or sell an SSA bond will ask the dealer, or potentially a range of dealers, what their “bid-ask spread” is for that particular security. The spread is the dealer’s revenue on the transaction, and the “tighter,” or narrower, the spread, the more competitive the dealer’s price is to the investor. 6. Yet instead of competing with each other by narrowing or “tightening” their bid- ask spreads, the Defendants conspired, to the detriment of Plaintiff and the proposed class, to artificially inflate their spreads, boosting their own profits at the expense of Plaintiff and other investors. 7. Starting in approximately 2011, the Defendants named below participated in illegal, conspiratorial discussions about their customers, trading patterns, specific trades and spreads, intending to, and in fact did, fix the bid-ask spreads quoted to investors seeking to buy or sell SSA bonds on the secondary market. The Bond Trader Defendants (as defined below) communicated with each other in person and over the phone, but their primary methods of enacting their conspiracy was online, using private dealer-to-dealer chatrooms, instant-messaging systems, and 2 e-mail. SSA bond traders often communicate with each other in Bloomberg chatrooms, and, according to an insider quoted in a press article, “created a new chatroom each day to discuss activity and prices.”1 8. Government regulators, including the United States Department of Justice (“DOJ”) discovered the Defendants’ scheme in late 2015, when Bloomberg reported that the DOJ had begun a criminal probe focusing on “possible manipulation in the trading of agency bonds,”2 with the article further reporting that the federal government had obtained transcripts of dealers’ chatroom conversations that may include evidence of improper communications and other wrongdoing. In early 2016, about a month after news of the DOJ’s investigation first broke, industry press began reporting on similar investigations of the Bank Defendants and the Bond Trader Defendants being conducted by both the European Commission (“EC”) and the United Kingdom’s Financial Conduct Authority (“FCA,” who, according to one article, may be coordinating their investigation with the DOJ) for alleged collusive activities in the SSA bond market.3 Within weeks of the news of the European investigations, all four of the Bond Trader Defendants had been removed from their trading desks pending the outcome of the investigations.4 1 Abhrinav Ramnarayan &Helene Durand, EXCLUSIVE- DoJ investigates bond traders over market-rigging, Int’l Financing Rev. (Jan. 6, 2016), http://www.ifre.com/exclusive-doj- investigates-bond-traders-over-market-rigging/21230385.fullarticle. 2 David McLaughlin & Tom Schoenberg, U.S. Said to Probe Possible Rigging in Agency Bond Market, Bloomberg (Dec. 9, 2015), www.bloomberg.com/news/articles/2015-12-09/u-s-said-to- probe-possible-rigging-in-agency-bond-market. 3 Craig McGlashan, Owen Sanderson, Ralph Sinclair, & Toby Fildes, Scandal rocks SSA market, GlobalCapital, (Jan. 7, 2016), www.globalcapital.com/article/vydmn22frhms/trading-scandal- rocks-ssa-market; Aoife White & Suzi Ring, EU Said to Investigate Possible Rigging of Agency- Bonds, Bloomberg (Feb. 10, 2016), www.bloomberg.com/news/articles/2016-02-10/eu-said-to- investigate-possible-rigging-of-agency-bond-market. Gina Chon, Caroline Binham, & Laura Noonan, DoJ investigates traders over debt-market rigging, Financial Times (Jan. 6, 2016). 4 Id. 3 9. The modus operandi adopted by the Defendants here and the focus of global regulatory probes – dealers regularly and secretly using electronic chat rooms, instant-messaging and other methods to fix or manipulate prices or rates for securities – is exactly the type of conduct that has resulted in a wave of governmental investigations about how groups of large, global banks (including some of the Defendants in this case) have manipulated various financial benchmarks (such as LIBOR and ISDAfix, detailed below) and the pricing of investment products (such as trading in the foreign-exchange market and the market for U.S. Treasury securities). These investigations – many of which have resulted in the targeted banks paying fines collectively amounting to billions of dollars – have all revealed a pattern of regular, frequent, conspiratorial communications between dealers via online chat rooms, instant messaging, and email. 10. As a result of Defendants’ conspiracy, Plaintiff and the proposed Class paid inflated prices for their SSA bond trades. By inflating their bid-ask spreads, Defendants charged Plaintiff and the proposed Class more for their SSA purchases, and paid them less for their SSA sales, than the prices that would have prevailed in a competitive market. 11. Plaintiff’s allegations are made on personal knowledge as to Plaintiff and Plaintiff’s own acts and upon information and belief, and the investigation of Plaintiff’s counsel and its economic consultant, as to all other matters. Except as alleged here, Plaintiff and other members of the proposed Class currently lack access to all of the underlying facts relating to Defendants’ anticompetitive behavior. Rather, this information is exclusively possessed and controlled by the Defendants and other insiders, which prevents Plaintiff from further detailing Defendants’ misconduct. Moreover, the pending global regulatory investigations by the DOJ, FCA, and EC of Defendants’ SSA bond price manipulation could yield information from Defendants’ internal records or personnel that bears significantly on Plaintiff’s and the Class’s claims. Plaintiff thus 4 believes that further evidentiary support for its allegations will come to light after a reasonable opportunity for discovery. JURISDICTION AND VENUE 12. This Court has subject matter jurisdiction over this action pursuant to Sections 4 and 16 of the Clayton Act (15 U.S.C. §§ 15(a) and 26), and pursuant to 28 U.S.C. §§ 1331 and 1337(a). 13. Venue is proper in this District pursuant to 15 U.S.C. §§ 15(a) and 22, and pursuant to 28 U.S.C. § 1391(b), (c), and (d), because during the Class Period, all Defendants resided, transacted business, were found, or had agents in this District; a substantial part of the events or omissions giving rise to these claims occurred in this District; and a substantial portion of the affected interstate trade and commerce discussed herein was carried out in this District. 14. This Court has personal jurisdiction over Defendants pursuant to the nationwide contacts test provided for in 15 U.S.C. § 22, because Defendants, as set forth below, were formed in, have their principal places of business in, have locations in, or have substantial contacts with the United States in general and this District specifically. In addition, this Court has personal jurisdiction over Defendants because each Defendant transacted business throughout the United States, including in this District; bought and sold SSA bonds throughout the United States, including in this District; had substantial contacts with the United States, including in this District; committed overt acts in furtherance of their conspiracy in the United States. In addition, Defendants’ conspiracy was directed at, and had the intended effect of, causing injury to persons residing in, located in, or doing business throughout the United States, including in this District. 5 15. The activities of Defendants and their co-conspirators were within the flow of, were intended to, and did have a substantial effect on the foreign and interstate commerce of the United PARTIES 16. Plaintiff City of Riviera Beach Police Officers’ Pension Fund is a pension plan located in Riviera Beach, Florida. During the Class Period, Plaintiff purchased or sold one or more U.S.-dollar-denominated SSA bonds, and was harmed as a consequence of Defendants’ unlawful conduct. 17. Bank of America. Defendant Bank of America, N.A. is a federally chartered national banking association with its principal place of business in Charlotte, North Carolina. 18. Defendant Merrill Lynch, Pierce, Fenner & Smith Inc. is a corporation organized under the laws of Delaware with its principal place of business in New York, New York. 19. Defendant Bank of America Merrill Lynch International Ltd. is a subsidiary of Bank of America, N.A., with its principal place of business located in London, England. 20. Defendants Bank of America, N.A., Merrill Lynch, Pierce, Fenner & Smith Inc., Bank of America Merrill Lynch Int’l Ltd., and their parents, subsidiaries, and affiliates are referenced collectively in this Complaint as “Bank of America.” During the Class Period, Bank of America purchased SSA bonds from and sold SSA bonds to members of the Class in the United States. During a portion of the Class Period, Bank of America employed Bond Trader Defendants Amandeep Singh Manku and Hiren Gudka, both of whom are SSA bond traders under investigation by the DOJ. Bond Trader Defendant Manku was also employed by Defendant Crédit Agricole during another portion of the Class Period, and Bond Trader Defendant Gudka was also employed by Defendant Deutsche Bank during another portion of the Class Period. 6 21. Crédit Agricole. Defendant Crédit Agricole Corporate and Investment Bank is a bank organized and existing under the laws of France with its principal place of business in Paris, France, and with branch locations in New York, New York. 22. Defendant Crédit Agricole Corporate and Investment Bank and its parents, subsidiaries, and affiliates are referenced collectively in this Complaint as “Crédit Agricole.” During the Class Period, Crédit Agricole purchased SSA bonds from and sold SSA bonds to members of the Class in the United States. During a portion of the Class Period, Crédit Agricole employed Bond Trader Defendants Amandeep Singh Manku and Shailen Pau, both of whom are SSA bond traders under investigation by the DOJ. Bond Trader Defendant Manku was also employed by Defendant Bank of America during another portion of the Class Period, and Bond Trader Defendant Pau was also employed by Defendant Credit Suisse during another portion of the Class Period. 23. Credit Suisse. Defendant Credit Suisse Group AG is a corporation organized and existing under the laws of Switzerland with its principal place of business in Zurich, Switzerland. 24. Defendant Credit Suisse AG is a wholly owned subsidiary of Credit Suisse Group AG and is a bank organized and existing under the laws of Switzerland with its principal place of business in Zurich, Switzerland. Credit Suisse AG is licensed by the New York Department of Financial Services and operates a branch registered in New York, New York. 25. Defendant Credit Suisse Securities (USA) LLC is a corporation organized and existing under the laws of the State of Delaware with its principal place of business in New York, New York, and is a wholly owned subsidiary of Credit Suisse Group AG. 26. Defendant Credit Suisse International is a wholly owned subsidiary of Credit Suisse Group AG with its principal place of business in London, England. 7 27. Defendants Credit Suisse Group AG, Credit Suisse AG, Credit Suisse Securities (USA) LLC, Credit Suisse International, and their parents, subsidiaries, and affiliates are referenced collectively in this Complaint as “Credit Suisse.” During the Class Period, Credit Suisse purchased SSA bonds from and sold SSA bonds to members of the Class in the United States. During a portion of the Class Period, Credit Suisse employed Defendant Shailen Pau, an SSA bond trader who is under investigation by the DOJ, who for another portion of the Class Period was also employed by Defendant Crédit Agricole. 28. Deutsche Bank. Defendant Deutsche Bank AG is a corporation organized and existing under the laws of Germany with its principal place of business in Frankfurt, Germany. Deutsche Bank AG is licensed by the New York Department of Financial Services with a registered address in New York, New York. 29. Defendant Deutsche Bank Securities Inc. is a corporation organized and existing under the laws of the State of Delaware, with its principal place of business in New York, New York, and is an indirect wholly owned subsidiary of Deutsche Bank AG. 30. Defendants Deutsche Bank AG, Deutsche Bank Securities Inc., and their parents, subsidiaries, and affiliates are referenced collectively in this Complaint as “Deutsche Bank.” During the Class Period, Deutsche Bank purchased SSA bonds from and sold SSA bonds to members of the Class in the United States. During a portion of the Class Period, Deutsche Bank employed Defendant Hiren Gudka, who for another portion of the Class Period was also employed by Defendant Bank of America. 31. Nomura. Defendant Nomura Securities International, Inc. is a corporation organized and existing under the laws of the State of New York, with its principal place of business in New York, New York. 8 32. Defendant Nomura International plc is a financial services company with its principal place of business in London, England. 33. Defendants Nomura Securities International, Inc., Nomura International plc., and their subsidiaries and affiliates are referenced collectively in this Complaint as “Nomura.” During the Class Period, Nomura purchased SSA bonds from and sold SSA bonds to members of the Class in the United States. During the Class Period, Nomura employed Defendant Bhardeep Singh Heer, an SSA bond trader under investigation by the DOJ. 34. Hiren Gudka. Defendant Hiren Gudka (“Gudka”) is an individual residing in Middlesex, England. During the Class Period, Gudka purchased SSA bonds from and sold SSA bonds to members of the Class in the United States. During the Class Period, Gudka was an SSA bond trader employed by Defendants Bank of America and, previously, Deutsche Bank. Upon information and belief, Gudka was terminated by Bank of America as a result of the SSA investigation. 35. Amandeep Singh Manku. Defendant Amandeep Singh Manku (“Manku”) is an individual residing in Essex, England. During the Class Period, Manku purchased SSA bonds from and sold SSA bonds to members of the Class in the United States. During the Class Period, Manku was an SSA bond trader employed by Bank of America and Crédit Agricole. Upon information and belief, Manku was terminated by Crédit Agricole as a result of the SSA investigation. 36. Shailen Pau. Defendant Shailen Pau (“Pau”) is an individual residing in London, England. During the Class Period, Pau purchased and sold SSA bond to members of the Class. During the Class Period, Pau was an SSA bond trader employed by Credit Suisse and Crédit Agricole. 9 37. Bhardeep Singh Heer. Defendant Bhardeep Singh Heer (“Heer”) is an individual residing in Essex, England. During the Class Period, Heer purchased SSA bonds from and sold SSA bonds to members of the Class in the United States. During the Class Period, Heer was an SSA bond trader employed by Nomura. 38. Defendants Bank of America, Crédit Agricole, Credit Suisse, Deutsche Bank, and Nomura are referenced collectively in this Complaint as the “Bank Defendants.” Defendants Gudka, Manku, Pau, and Heer are referenced collectively in this Complaint as the “Bond Trader Defendants.” 39. Other conspirators. Various other entities, persons, firms, and corporations, that are unknown and not named as Defendants, have participated as co-conspirators with Defendants and have performed acts and/or made statements in furtherance of the conspiracy. Defendants are jointly and severally liable for the acts of their co-conspirators whether named or not named as Defendants in this Complaint. FACTUAL ALLEGATIONS I. THE SSA BOND MARKET 40. SSA bonds are issued by different kinds of public entities in the United States and overseas. The SSA sector of the overall bond market includes supranational, sub-sovereign, and agency issuers. Supranational issuers are entities created by multiple sovereign governments or stakeholders from several countries to accomplish social or economic goals affecting numerous countries; examples of such entities that have issued SSA bonds during the Class Period include the World Bank’s International Finance Corporation (“IFC”), the African and Asian Development Banks (“AfDB” and “ADB”), the European Investment Bank (“EIB”), and the European Bank for Reconstruction and Development (“EBRD”). Sub-sovereign issuers include Canadian provinces 10 and German “länder.” Agency (or “GSE”) issuers include Fannie Mae and Freddie Mac in the United States, the Kreditanstalt für Wiederaufbau (“KfW”) in Germany, the Caisse d’Amortissement de la Dette Sociale (“CADES”) in France, the Instituto de Credito Oficial (“ICO”) in Spain, and the Bank Nederlandse Gemeenten N.V (“BNG”) in Holland. 41. International issuers, including certain Canadian provinces, the KfW and the EIB, occasionally issue debt in currencies different from their local currency, including U.S. dollars, to take advantage of potentially lower funding costs, to reach a broader pool of potential investors, and to lessen volatility in their local currencies. 42. The overall size of the SSA market has been estimated to range from roughly $9 trillion to about $15 trillion,5 with U.S.-dollar denominated SSA bonds – which are especially attractive to investors because they offer higher yields than U.S. Treasury bonds while still offering a high-quality risk profile – making up slightly over one-third of all SSAs issued globally.6 The market for SSA bonds is a niche market in the overall bond market, occupying the space between “sovereign” bonds issued by national governments (such as U.S. Treasuries) and private or corporate debt (i.e., debt issued by corporations to finance acquisitions or operations). 43. Somewhat like pure “sovereign” bonds, SSA bonds are typically viewed as highly secure investments, both because the issuers are generally well-capitalized and because the bonds are typically backed by guarantees of repayment (sometimes explicit and sometimes implicit) by the governments associated with the entities issuing the bonds. The entities that invest in SSA 5 McLaughlin & Schoenberg, supra. 6 Ken Miller, “The SSA Market: a Legitimate ‘Safe Spread Alternative?’”, PIMCO Featured Solution (Nov. 2012), www.pimco.com/insights/investment-strategies/featured-solutions/the- ssa-market-a-legitimate-safe-spread-alternative. 11 bonds are primarily central banks, insurance and pension plans (such as Plaintiff), and private The Mechanics of SSA Issuance in the “Primary” Market and the Trading of SSA Bonds in the “Secondary” Market 44. SSA bonds are issued in a “syndication” process, whereby a potential issuer contracts with a bank (or, more typically, a group of banks) to underwrite the bond and also sell the bonds to investors such as Plaintiff and members of the proposed Class. In a process called “underwriting,” these banks are tasked with creating a market for the bonds that they underwrite, a task which involves gauging investor demand for these securities and the price at which they can be sold, and ultimately, selling the bonds to the public. 45. After the SSA bonds are initially issued, investors can buy or sell SSA bonds in the “secondary” market. Because there is no public exchange for SSA bonds, investors trade SSA bonds “over-the-counter” (sometimes referred to as the “OTC” market) – that is, directly with a dealer as a counter-party. In the OTC market, bond dealers act as “market-makers,” which is an entity that is willing to quote a price to buy or sell a bond at any given time, even if the market maker does not have another buyer lined up. The market-maker therefore stakes its own capital to provide investors with liquidity (i.e., volume in or inventory of the given bond). 46. More often than not, the banks that underwrite an issuer’s initial bond issuance are also acting as market-makers for the same SSA bonds in the secondary market. Among the factors that dictate issuers’ choices in selecting underwriting banks are those banks’ ability to provide liquidity (i.e., volume or inventory) in the “secondary” market. How SSA bonds perform in the “secondary” market is important to the entities issuing the bonds, because the liquidity of their 7 George Richardson, Flora Chao, & Laura Fan, Government Investment Officers Association (GIOA) Conference, “Supranationals”, at 20-21 (March 2015), http://www.gioa.us/presentations/2015/15-Richardson_World_Bank_Supras.pdf. 12 existing bonds is likely to affect the price of the bonds they will issue on the “primary” market in the future. In addition to buying and selling bonds with investors, market-makers also trade bonds with each other to try and balance their inventories and manage the overall risk of their portfolios. 47. Dealers make their profits on the difference between the “bid” and “ask” prices offered by the dealer, and the difference between the two prices is called the “bid-ask spread.” There is a risk that the bonds a given dealer buys and holds in its inventory will decline in value before the bond dealer finds a willing buyer, and the “bid-ask spread” is meant to compensate the dealer for that risk. “Bid-ask spreads” are the main point of competition among the market-making banks that sell SSA bonds to investors. 48. When an investor wants to buy or sell an SSA bond, it will solicit a quote from a dealer; the dealer’s quote is that dealer’s “bid-ask spread” for that particular bond. Potential customers looking to buy or sell SSA bonds want a “bid-ask spread” that is as narrow as possible (that is, the customer wants to be able to buy bonds for less and be able to sell them for more). By quoting narrower “bid-ask spreads,” the Defendants compete by winning sales, gaining customers, and increasing their market share. Conversely, a Defendant quoting a “wider” spread risks losing customers to its ostensible competitors, because a customer is looking for the narrowest available “bid-ask spread” in the OTC market. 49. SSA trades are executed by customers via telephone and, more prevalently in the last decade, via electronic means, either through electronic messages to traders at a dealer-bank, or through dealer-to-client electronic trading platforms.8 Regardless of how customers undertake 8 A dealer-to-client electronic trading platform is a computer system that customers can use to execute orders with dealers over a network. Examples of electronic trading platforms used for trading SSA bonds include MarketAxess, TradeWeb, Bloomberg BondTrader, and MTS Bondvision. 13 their transactions, the process is essentially the same: a potential customer seeks and requests a quote from one or more dealers, who in turn give the potential customer a “bid-ask” quote for the given security. II. DEFENDANTS CONSPIRE TO FIX THE PRICES OF SSA BONDS SOLD TO OR BOUGHT FROM PLAINTIFF AND MEMBERS OF THE PROPOSED CLASS 50. Starting at least as early as 2011, Defendants conspired to fix the prices of SSA bonds on the “secondary” market – that is, to both (a) raise the prices secondary-market investors paid for SSA bonds and (b) decrease the prices at which investors sold the bonds. 51. The Bond Trader Defendants regularly used online chatrooms to communicate with each other and to effect the conspiracy alleged here. Following high-profile scandals involving the financial markets (like the foreign-exchange and LIBOR probes), in addition to using e-mails, in-person meetings and instant-messaging, the Bond Trader Defendants began using private chatrooms to further mask their communications, and went to great lengths to hide their conversations, even, according to a report in a financial journal, creating new chatrooms each day for the purpose of discussing their trading activity and prices.9 As part of its ongoing investigation, the DOJ has obtained transcripts of these chatroom communications that indicate potential misconduct, and as part of its inquiry, has asked the Bank Defendants to further investigate the behavior uncovered by the chatroom transcripts.10 52. Defendants’ traders regularly shared confidential client information about the orders that customers were placing with the Defendants’ sales desks. Because most of the Defendants have a group of regular customers with predictable, large SSA bond transactions, 9 Ramnarayan & Durand, supra. 10 Suzi Ring and Tom Schoenberg, U.K. Said to Open Probe Into Rigging of Agency-Bonds Market, Bloomberg (Jan. 20, 2016), www.bloomberg.com/news/articles/2016-01-20/agency- bond-rigging-probe-said-to-expand-as-u-k-opens-inquiry-ijmri0ov. 14 foreknowledge of other traders’ client portfolios and trading patterns allowed the Defendants to conspire on trading strategies, including “bid-ask spreads” specifically. After getting customers’ requests for quotes, the Defendants shared specific bond and volume information with their competitors – a practice that is anathema to a truly competitive market where such competitively- sensitive information is closely-guarded. 53. Defendants then agreed with each other on who would offer price quotes to potential buyers and sellers of bonds. As part of these conversations, some Defendants agreed to withhold offering quotes to customers on certain SSA bonds – and in the process, inhibited their customers’ ability to “shop around” for better prices. 54. Besides conspiring on who would offer prices, Defendants also colluded on the “bid-ask spreads” that were offered to customers. Defendants agreed that they would offer the same or substantially similar spreads to potential buyers and sellers of SSA bonds. The “bid-ask spreads” that were quoted to customers were, as a result of these collusive agreements, artificially inflated – in other words, Defendants quoted artificially high “asks” on certain bonds and artificially low “bids” on those same bonds in order to maximize their spreads to the detriment of the Class. According to one SSA bond trader quoted in a financial journal article describing the method of the alleged conspiracy, “if you can speak to another trader and agree to sell a bond at a certain price and not below, then that makes a big difference.”11 55. Absent an agreement to fix bid and ask prices, no one Defendant could afford to unilaterally widen its “bid-ask spread;” doing so could result in that Defendant losing substantial trading business to competitors who were offering more competitive pricing. Moreover, that loss 11 Ramnarayan & Durand, supra. 15 could jeopardize a Defendant’s ability to secure future underwriting business from SSA bond issuers. 56. The market for SSA bonds is a concentrated one. Defendants’ conspiracy was more likely to succeed due to the relatively small number of players in the industry, coupled with repeated interactions between the same traders on specific buy-sell transactions, as well as repeated interactions between the same banks on syndication deals. SSA bonds are generally regarded as a niche market, with a limited number of banks offering to serve as “market-makers” for a given bond. In addition, those dealer banks may transact with each other in that bond in order to mitigate or balance their risk. As a result, the dealers at some bond trading desks had repeated and ongoing business relationships, even though they are ostensibly supposed to act as competitors in trying to attract trading customers. In addition, there is a chummy, collegial atmosphere pervasive in the industry, aided by longtime and ongoing relationships between banks in the “secondary” market as well as the intertwined and symbiotic relationships between the trading desks and underwriting groups (which rely on the traders for information about the secondary market to compete for issuers) within the banks themselves. Indeed, an industry source was quoted by Bloomberg acknowledging that “[g]iven the collegial nature [within the industry], people might talk about things that they shouldn’t.”12 57. With no public insight into order flow or “bid-ask spreads,” the Defendants’ possession of proprietary, competitively-sensitive client, trading and volume information helped 12 Craig McGlashan, et al., ‘Forced competition’ to generate trading flow under fire for fomenting SSA scandal, Global Capital (Jan. 7, 2016), www.globalcapital.com/article/vz0phyg7g5jt/39forced-competition39-to-generate-trading-flow- under-fire-for-fomenting-ssa-scandal. 16 their conspiracy succeed, as Defendants’ knowledge of their clients’ portfolios enabled Defendants to better plan their trading strategies with those customers and set “bid-ask spreads.” 58. In addition, the paucity of regulatory oversight over the SSA bond “secondary” market also enabled Defendants’ conspiracy – unlike a highly-regulated public exchange like the NYSE or Nasdaq, the “secondary” market for SSA bonds is an international, predominantly electronically-operated, “over-the-counter” market that lacks uniform regulation and regulatory oversight of pricing. III. AT LEAST THREE GOVERNMENT REGULATORS LAUNCH INVESTIGATIONS INTO DEFENDANTS’ COLLUSIVE CONDUCT IN THE SSA BOND SECONDARY MARKET 59. Defendants’ illegal activities first came to light on December 9, 2015, when Bloomberg13 reported that the U.S. Department of Justice had begun a preliminary investigation into collusive conduct in the market for SSA bonds. A January 6, 2016 article in International Financing Review14 added more details, including the names of the four London-based traders (the Bond Trader Defendants) and four banks (the Bank Defendants) under investigation. A January 7, 2016 article in GlobalCapital stated that the DOJ and the FCA were working together on the investigation.15 13 McLaughlin & Schoenberg, supra. 14 Ramnarayan & Durand, supra. 15 McGlashan, Sanderson, et al., supra. 17 60. Moreover, Defendants Crédit Agricole16 and Deutsche Bank17 have stated in their financial disclosures that they are cooperating with unspecified regulators or law enforcement agencies in their requests for information pertaining to the SSA bond market. 61. In light of the investigations, all four Bank Defendants removed the Bond Trader Defendants from their trading desks. Defendants Gudka and Manku left their employers in November and December, 2014, respectively, and have been inactive on the FCA’s register for traders since December 2015. Defendants Pau and Heer have been inactive on the FCA register since March 2016. IV. DEFENDANTS’ COLLUSION IN THE SSA BOND SECONDARY MARKET IS THE LATEST EXAMPLE OF SIMILAR WRONGDOING INVOLVING OTHER FINANCIAL PRODUCTS 62. The misconduct under investigation in the “secondary” market for SSA bonds is very similar to collusion in other financial products (some of which involve the same Defendants here) that has been uncovered by numerous governmental investigations in the United States and Europe. 63. In June 2015, various news publications reported that the DOJ had initiated an investigation into possible fraudulent manipulation of the $12.7 trillion Treasury market. As part of its investigation, the DOJ reportedly sent requests for information to many of the Defendants, who are also heavily involved in trading U.S. Treasury Securities. The DOJ’s investigation is not an isolated one. Rather, it is the another inquiry into the manipulation of financial markets and benchmarks by major banks, many of which are the Defendants in this action. As Professor Jill E. 16 Crédit Agricole Group, Annual Financial Report 2015 Registration Document, at 261, www.credit-agricole.com/en/Investor-and-shareholder/Financial-reporting/Credit-Agricole-S.A.- financial-results. 17 Deutsche Bank, Interim Report as of March 31, 2016, at 114, www.db.com/ir/en/download/DB_Interim_Report_1Q2016.pdf. 18 Fisch of the Institute for Law and Economics at the University of Pennsylvania Law School observed in a Bloomberg Business article, “[i]t’s not just one investigation after another, it’s one scandal after another.”18 64. In March 2011, government regulators and prosecutors from around the world accused many of the same Defendants named in this Complaint of manipulating LIBOR (i.e., the London Interbank Offered Rate, used by major lenders around the world to set their own interest rates). Since then, government investigations have been ongoing in the United States, United Kingdom, Switzerland, the European Union, Japan, Canada, and Singapore. In the U.S., the DOJ, the Commodity Futures Trading Commission (“CFTC”), and the Securities and Exchange Commission have ongoing parallel investigations. Regulators accused the banks of manipulating LIBOR rates by coordinating submissions and submitting deliberately false quotes for various LIBOR rates to the British Bankers’ Association, the organization that collected dealer-bank submissions and calculated the various LIBOR rates. To date, the LIBOR investigations, which revealed evidence of widespread manipulation of LIBOR through private electronic chatrooms, have resulted in guilty pleas and fines in the billions of dollars, including on behalf of certain Defendants or their parent companies. The banks that have been fined thus far include Deutsche Bank, which, in 2012, was one of several banks which entered into non-prosecution agreements, barring them from committing crimes in the U.S. for two years. 65. Subsequent U.S. and foreign investigations into the foreign exchange (“FX”) markets revealed similar collusions among a similar group of banks to manipulate financial benchmarks and markets by using closed network chatrooms with incriminating names, such as 18 Keri Geiger & Matthew Leising, Treasuries Collusion Said to Be Hunted in New Wave of Probes, BLOOMBERG (June 10, 2015), http://www.bloomberg.com/news/articles/2015-06- 10/treasuries-collusion-said-to-be-hunted-in-next-wave-of-probes. 19 “The Cartel,” “The Bandits Club,” and “The Mafia” to coordinate trades and positions. Despite these significant fines and penalties, regulators’ subsequent investigations revealed continued collusion by some of the Bank Defendants (including Bank of America and Nomura), to manipulate the ISDAfix benchmark (the pricing benchmark for the fixed rate portion of interest rate swaps), including communications between banks’ trading desks and with third party brokers to request that artificial pressure be exerted on the ISDAfix at specific times to benefit one trading party at the expense of its counterparty. In conjunction with the CFTC’s investigation of the ISDAfix conspiracy, the CFTC found that the banks used various code words to communicate with each other. In connection with the CFTC investigation of ISDAfix, the CFTC released an email indicating that traders used U.S. Treasury Securities as part of their scheme to manipulate and influence ISDAfix. 66. The investigations into collusive activities in the SSA bond market are simply the latest in an ongoing wave of revelations about corruption in the financial services industry. With each passing scandal, it becomes clear that these are not isolated events, but rather that “cross- talk” on electronic platforms, to arrange manipulative trading strategies at key points in the day, was for years viewed as normal operating procedure by Defendants and others in the banking industry. V. DEFENDANTS’ CONSPIRACY INJURED PLAINTIFF AND THE PROPOSED CLASS 67. As a direct and proximate result of Defendants’ conspiracy, Plaintiff and members of the proposed Class suffered serious financial harm. Defendants’ conduct had the effect of fixing “bid-ask spreads” at artificially inflated levels. As a result, Plaintiff and the Class paid more for their purchases of SSA bonds, and/or received less for their sales of SSA bonds, in their transactions with Defendants. 20 VI. CLASS ACTION ALLEGATIONS 68. Plaintiff brings this action as a class action under Rules 23(a) and 23(b)(3) of the Federal Rules of Civil Procedure, on behalf of itself and all others similarly situated. The “Class” is defined as: All persons or entities who, from January 1, 2011 to December 31, 2014, purchased or sold SSA bonds in the “secondary” market in the United States or its territories. Excluded from the Class are Defendants, their co-conspirators identified herein, and their officers, directors, management, employees, current subsidiaries or affiliates, and all federal governmental entities. 69. The Class is so numerous that joinder of all members is impracticable. While the exact number of Class members is unknown at this time, the Class is believed to number at least in the hundreds,19 if not thousands, and to be dispersed throughout the United States. 70. Plaintiff’s claims are typical of the claims of the other members of the Class. Plaintiff and the members of the Class sustained damages arising out of Defendants’ common unlawful course of conduct. Specifically, Defendants’ wrongdoing caused Plaintiff and members of the Class to pay inflated bond prices when they were buying or receive unduly low bond prices when they were selling, giving rise to Plaintiff’s and the Class’s claims for violation of the antitrust 71. Plaintiff will fairly and adequately protect the interests of members of the Class. Plaintiff has retained counsel competent and experienced in class action litigation, including antitrust class action litigation and specifically litigation of claims alleging manipulation of financial benchmarks, bid-ask spreads on investments, and other financial and investment fraud 19 George Richardson & Daniel Kim, “Demystifying Supranationals”, The World Bank Treasury & Jeffries LLC, at 17, www.gioa.us/presentations/2014/2014_World%20Bank_Richardson_Jefferies_Kim.pdf 21 and wrongdoing. Plaintiff and its counsel have the necessary financial resources to adequately and vigorously litigate this class action. Further, Plaintiff has no interests adverse to or in conflict with other members of the Class pertaining to the wrongful conduct alleged herein or the relief sought. 72. Common questions of law and fact exist as to all members of the Class which predominate over any questions affecting solely individual members of the Class. Among the questions of law and fact common to the Class are: a. Whether Defendants and their co-conspirators engaged in an agreement, combination, or conspiracy to fix, raise, elevate, maintain, or stabilize SSA bond bid-ask spreads in interstate commerce in the United States; b. The identity of the participants of the conspiracy; c. The duration of the conspiracy and the acts performed by Defendants and their co-conspirators in furtherance thereof; d. Whether the alleged conspiracy violated Section 1 of the Sherman Act; e. Whether the conduct of Defendants and their co-conspirators, as alleged, caused injury to the business and property of Plaintiff and other members of the Class; and f. The appropriate measure of damages sustained by Plaintiff and other members of the Class. 73. Questions of law and fact common to the members of the Class predominate over questions that may affect only individual Class members because Defendants have acted on grounds generally applicable to the entire Class, thereby making a common methodology for determining class damages as a whole appropriate. Such generally applicable conduct is inherent in Defendants’ wrongful conduct. 74. A class action is superior to other available methods for the fair and efficient adjudication of this controversy. Treatment as a class action will permit a large number of similarly situated persons to adjudicate their common claims in a single forum simultaneously, efficiently, 22 and without duplication of effort and expense that numerous, separate, individual actions, or repetitive litigation, would entail. The Class is readily definable and is one for which records should exist in the files of Defendants and their co-conspirators, Class members, or the public record. Class treatment will also permit the adjudication of relatively small claims by many Class members who otherwise could not afford to litigate the claims alleged herein, including those for antitrust. The benefits of proceeding through the class mechanism, including providing injured persons or entities a method for obtaining redress on claims that could not practicably be pursued individually, substantially outweighs potential difficulties in management of this class action. The Class has a high degree of cohesion, and prosecution of the action through representatives would be unobjectionable. 75. This case presents no special management difficulties that would preclude its maintenance as a class action. VII. EQUITABLE TOLLING DUE TO DEFENDANTS’ FRAUDULENT CONCEALMENT 76. Throughout the Class Period, Defendants affirmatively and fraudulently concealed their unlawful conduct. 77. At no time did Defendants inform Plaintiff or other members of the Class that they were conspiring to fix or manipulate the bid-ask spreads for SSA bonds. Rather, Defendants took active steps to conceal their conspiracy, including the use of secret modes of communication such as private chat rooms, instant messaging, email, and private in-person meetings. Defendants even went as far as setting up new chat rooms on a daily basis to avoid detection. 78. Reasonable diligence could not have uncovered Defendants’ conspiracy due to the opaque nature of the SSA bond market. The closed, non-exchange-traded nature of the market at issue further obscures what Defendants were doing at any particular time. Further, neither 23 Defendants’ SSA bond trading strategies nor their bid-ask pricing methods are public information. The highly specialized and esoteric nature of the SSA bond market make it extraordinarily difficult for an ordinary person to assess improprieties. 79. Furthermore, price-fixing conspiracies are inherently self-concealing. Defendants’ conduct was designed to, and did, endure over a substantial period of time. Revealing the collusion to customers such as Plaintiff and the Class would have quickly undermined the goals of the conspiracy, as those customers would have taken their business elsewhere and/or reported Defendants to the appropriate regulators. Thus, Defendants’ secrecy was necessary to the success of the conspiracy. 80. As a result of Defendants’ active concealment, the opaque nature of the SSA bond marketplace, and the inherently self-concealing nature of antitrust conspiracies, neither Plaintiff nor the proposed Class knew, or could have discovered through reasonable diligence, that Defendants were conspiring to fix the bid-ask spreads for SSA bonds until January 6, 2016, when International Financing Review20 named the specific banks under investigation. 81. Because of Defendants’ concealment, any applicable statute of limitations affecting or limiting the rights of action by Plaintiff or members of the Class have been tolled during the period of concealment. CLAIM FOR RELIEF VIOLATION OF SECTION 1 OF THE SHERMAN ACT, 15 U.S.C. § 1 82. Plaintiff hereby incorporates each preceding and succeeding paragraph as though fully set forth herein. 20 Ramnarayan & Durand, supra. 24 83. Defendants and their unnamed co-conspirators entered into and engaged in a combination and conspiracy that was an unreasonable and unlawful restraint of trade in violation of Section 1 of the Sherman Act, 15 U.S.C. § 1. During the Class Period, Defendants entered into an agreement or series of agreements to reduce competition amongst themselves by fixing, maintaining, and/or manipulating the prices of SSA bonds. 84. This conspiracy to manipulate SSA spreads caused injury to both Plaintiff and the Class by depriving them of the benefit of accurate SSA bond prices reflecting true market conditions, and by causing Plaintiff and the Class to receive, upon execution of their trades, less in value than they would have received absent Defendants’ wrongful conduct. 85. The conspiracy among Defendants, horizontal competitors in the secondary market for SSA bond trading services, is a per se violation of Section 1 of the Sherman Act. Alternatively, the conspiracy is an unreasonable restraint of trade that resulted in substantial anticompetitive effects in the SSA bond market. There is no legitimate business justification for, or pro-competitive benefits from, Defendants’ conduct. Any ostensible procompetitive benefit was pretextual or could have been achieved by less restrictive means. 86. Defendants’ conspiracy, and the resulting impact on the prices of SSA bonds, occurred in and affected interstate commerce and commerce in and between the Territories of the United States. 87. As a direct, intended, foreseeable, and proximate result of Defendants’ violation of Section 1 of the Sherman Act, Plaintiff and the Class have suffered injury to their business and property. 88. Plaintiff and the Class are entitled to treble damages, attorneys’ fees, reasonable expenses, and cost of suit for the violations of the Sherman Act alleged herein. 25 RELIEF SOUGHT 89. Plaintiff, on behalf of itself and the proposed Class, respectfully requests that the a. Certify this lawsuit as a class action under Federal Rule of Civil Procedure 23(a) and (b)(3), designate Plaintiff as class representative, and appoint Plaintiff’s counsel as counsel for the Class; b. Adjudge and decree that the unlawful conduct alleged herein violates Section 1 of the Sherman Act; c. Find Defendants jointly and severally liable for the damages incurred by Plaintiff and the Class; d. Award Plaintiff and the Class damages against Defendants for their violations of federal antitrust laws, in an amount to be trebled in accordance with such laws, plus interest; e. Award Plaintiff and the Classes their costs of suit, including reasonable attorneys’ fees and expenses, as provided by law; and f. Order other, further relief it may deem just and proper. 26 DEMAND FOR JURY TRIAL Pursuant to Rule 38(a) of the Federal Rules of Civil Procedure, Plaintiff demands a jury trial as to all issues triable by a jury. Dated: December 6, 2016 Respectfully submitted, /s/ Robert N. Kaplan Robert N. Kaplan Frederic S. Fox Donald R. Hall Matthew P. McCahill Jason A. Uris KAPLAN FOX & KILSHEIMER LLP 850 Third Avenue, 14th Floor New York, NY 10022 Telephone: (212) 687-1980 Facsimile: (212) 687-7714 [email protected] [email protected] [email protected] [email protected] [email protected] Counsel for Plaintiff City of Riviera Beach Police Officers’ Pension Fund 27
antitrust
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Todd M. Friedman (SBN 216752) Adrian R. Bacon (SBN 280332) Meghan E. George (SBN 274525) Thomas E. Wheeler (SBN 308789) LAW OFFICES OF TODD M. FRIEDMAN, P.C. 21550 Oxnard St., Suite 780 Woodland Hills, CA 91367 Phone: 877-206-4741 Fax: 866-633-0228 tfriedman@ toddflaw.com abacon@ toddflaw.com [email protected] [email protected] Attorneys for Plaintiff UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF CALIFORNIA SID NAIMAN, individually and on behalf of all others similarly situated, Plaintiff, vs. Case No. CLASS ACTION COMPLAINT FOR VIOLATIONS OF: 1. NEGLIGENT VIOLATIONS OF THE TELEPHONE CONSUMER PROTECTION ACT [47 U.S.C. §227(b)] ZOEK INC. AKA GOZOEK.COM; and DOES 1 through 10, inclusive, Defendant. 2. WILLFUL VIOLATIONS OF THE TELEPHONE CONSUMER PROTECTION ACT [47 U.S.C. §227(b)] 3. NEGLIGENT VIOLATIONS OF THE TELEPHONE CONSUMER PROTECTION ACT [47 U.S.C. §227(c)] 4. WILLFUL VIOLATIONS OF THE TELEPHONE CONSUMER PROTECTION ACT [47 U.S.C. §227(c)] DEMAND FOR JURY TRIAL ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) Plaintiff SID NAIMAN (“Plaintiff”), individually and on behalf of all others similarly situated, alleges the following upon information and belief based upon personal knowledge: NATURE OF THE CASE 1. Plaintiff brings this action individually and on behalf of all others similarly situated seeking damages and any other available legal or equitable remedies resulting from the illegal actions of ZOEK INC. AKA GOZOEK.COM (“Defendant”), in negligently, knowingly, and/or willfully contacting Plaintiff on Plaintiff’s cellular telephone in violation of the Telephone Consumer Protection Act, 47. U.S.C. § 227 et seq. (“TCPA”) and related regulations, specifically the National Do-Not-Call provisions, thereby invading Plaintiff’s privacy. JURISDICTION & VENUE 2. Jurisdiction is proper under 28 U.S.C. § 1332(d)(2) because Plaintiff, a California resident of Contra Costa County, seeks relief on behalf of a Class, which will result in at least one class member belonging to a different state than that of Defendant, a California company. Plaintiff also seeks up to $1,500.00 in damages for each call in violation of the TCPA, which, when aggregated among a proposed class in the thousands, exceeds the $5,000,000.00 threshold for federal court jurisdiction. Therefore, both diversity jurisdiction and the damages threshold under the Class Action Fairness Act of 2005 (“CAFA”) are present, and this Court has jurisdiction. 3. Venue is proper in the United States District Court for the Northern District of California pursuant to 28 U.S.C. § 1391(b)(2) because Defendant does business within the State of California and Plaintiff resides within the County of Contra Costa. PARTIES 4. Plaintiff, SID NAIMAN (“Plaintiff”), is a natural person residing in Contra Costa County, California and is a “person” as defined by 47 U.S.C. § 153 5. Defendant, ZOEK INC. AKA GOZOEK.COM (“Defendant”), is a company engaged in marketing and selling internet marketing services, and is a “person” as defined by 47 U.S.C. § 153 (39). 6. The above named Defendant, and its subsidiaries and agents, are collectively referred to as “Defendants.” The true names and capacities of the Defendants sued herein as DOE DEFENDANTS 1 through 10, inclusive, are currently unknown to Plaintiff, who therefore sues such Defendants by fictitious names. Each of the Defendants designated herein as a DOE is legally responsible for the unlawful acts alleged herein. Plaintiff will seek leave of Court to amend the Complaint to reflect the true names and capacities of the DOE Defendants when such identities become known. 7. Plaintiff is informed and believes that at all relevant times, each and every Defendant was acting as an agent and/or employee of each of the other Defendants and was acting within the course and scope of said agency and/or employment with the full knowledge and consent of each of the other Defendants. Plaintiff is informed and believes that each of the acts and/or omissions complained of herein was made known to, and ratified by, each of the other Defendants. FACTUAL ALLEGATIONS 8. Beginning in or around June of 2017 and continuing through July of 2017, Defendant contacted Plaintiff on Plaintiff’s cellular telephone numbers ending in -5502 and -4991 in an attempt to solicit Plaintiff to purchase Defendant’s services. 9. Defendant used an “automatic telephone dialing system” as defined by 47 U.S.C. § 227(a)(1) to place its calls to Plaintiff seeking to solicit its services. 10. Defendant contacted or attempted to contact Plaintiff from telephone numbers belonging to Defendant, including without limitation (631) 557-1812, (469) 706-8187, and (501) 406-3079. 11. Defendant’s calls constituted calls that were not for emergency purposes as defined by 47 U.S.C. § 227(b)(1)(A). 12. Defendant’s calls were placed to telephone number assigned to a cellular telephone service for which Plaintiff incurs a charge for incoming calls pursuant to 47 U.S.C. § 227(b)(1). 13. During all relevant times, Defendant did not possess Plaintiff’s “prior express consent” to receive calls using an automatic telephone dialing system or an artificial or prerecorded voice on its cellular telephones pursuant to 47 U.S.C. § 227(b)(1)(A). 14. Furthermore, Plaintiff’s cellular telephone number ending in -4991 has been on the National Do-Not-Call Registry well over thirty (30) days prior to Defendant’s initial calls. 15. Furthermore, Plaintiff requested numerous times that Defendant put his cellular telephone numbers ending in -4991 and -5502 on Defendant’s internal Do-Not-Call list. Despite such requests, Defendant continued to call Plaintiff’s cellular telephone numbers ending in -4991 and -5502. 16. Defendant placed multiple calls soliciting its business to Plaintiff on its cellular telephones beginning in or around June of 2017 and continued until in or around July of 2017. 17. Such calls constitute solicitation calls pursuant to 47 C.F.R. § 64.1200(c)(2) as they were attempts to promote or sell Defendant’s services. 18. Plaintiff received numerous solicitation calls from Defendant within a 12-month period. 19. Plaintiff requested for Defendant to stop calling Plaintiff during one of the initial calls from Defendant, thus revoking any prior express consent that had existed and terminating any established business relationship that had existed, as defined under 16 C.F.R. 310.4(b)(1)(iii)(B). 20. Despite this, Defendant continued to call Plaintiff in an attempt to solicit its services and in violation of the National Do-Not-Call provisions of the TCPA. 21. Upon information and belief, and based on Plaintiff’s experiences of being called by Defendant after requesting they stop calling, and at all relevant times, Defendant failed to establish and implement reasonable practices and procedures to effectively prevent telephone solicitations in violation of the regulations prescribed under 47 U.S.C. § 227(c)(5). CLASS ALLEGATIONS 22. Plaintiff brings this action individually and on behalf of all others similarly situated, as a member the four proposed classes (hereafter, jointly, “The Classes”). The class concerning the ATDS claim for no prior express consent (hereafter “The ATDS Class”) is defined as follows: All persons within the United States who received any solicitation/telemarketing telephone calls from Defendant to said person’s cellular telephone made through the use of any automatic telephone dialing system or an artificial or prerecorded voice and such person had not previously consented to receiving such calls within the four years prior to the filing of this Complaint 23. The class concerning the ATDS claim for revocation of consent, to the extent prior consent existed (hereafter “The ATDS Revocation Class”) is defined as follows: All persons within the United States who received any solicitation/telemarketing telephone calls from Defendant to said person’s cellular telephone made through the use of any automatic telephone dialing system or an artificial or prerecorded voice and such person had revoked any prior express consent to receive such calls prior to the calls within the four years prior to the filing of this Complaint. 24. The class concerning the National Do-Not-Call violation (hereafter “The DNC Class”) is defined as follows: All persons within the United States registered on the National Do-Not-Call Registry for at least 30 days, who had not granted Defendant prior express consent nor had a prior established business relationship, who received more than one call made by or on behalf of Defendant that promoted Defendant’s products or services, within any twelve-month period, within four years prior to the filing of the complaint. 25. The class concerning the National Do-Not-Call violation following revocation of consent and prior business relationship, to the extent they existed (hereafter “The DNC Revocation Class”) is defined as follows: All persons within the United States registered on the National Do-Not-Call Registry for at least 30 days, who received more than one call made by or on behalf of Defendant that promoted Defendant’s products or services, after having revoked consent and any prior established business relationship, within any twelve- month period, within four years prior to the filing of the complaint. 26. Plaintiff represents, and is a member of, The ATDS Class, consisting of all persons within the United States who received any solicitation telephone calls from Defendant to said person’s cellular telephone made through the use of any automatic telephone dialing system or an artificial or prerecorded voice and such person had not previously not provided their cellular telephone number to Defendant within the four years prior to the filing of this Complaint. 27. Plaintiff represents, and is a member of, The ATDS Revocation Class, consisting of all persons within the United States who received any solicitation/telemarketing telephone calls from Defendant to said person’s cellular telephone made through the use of any automatic telephone dialing system or an artificial or prerecorded voice and such person had revoked any prior express consent to receive such calls prior to the calls within the four years prior to the filing of this Complaint. 28. Plaintiff represents, and is a member of, The DNC Class, consisting of all persons within the United States registered on the National Do-Not-Call Registry for at least 30 days, who had not granted Defendant prior express consent nor had a prior established business relationship, who received more than one call made by or on behalf of Defendant that promoted Defendant’s products or services, within any twelve-month period, within four years prior to the filing of the complaint. 29. Plaintiff represents, and is a member of, The DNC Revocation Class, consisting of all persons within the United States registered on the National Do- Not-Call Registry for at least 30 days, who received more than one call made by or on behalf of Defendant that promoted Defendant’s products or services, after having revoked consent and any prior established business relationship, within any twelve-month period, within four years prior to the filing of the complaint. 30. Defendant, their employees and agents are excluded from The Classes. Plaintiff does not know the number of members in The Classes, but believes the Classes members number in the thousands, if not more. Thus, this matter should be certified as a Class Action to assist in the expeditious litigation of the matter. 31. The Classes are so numerous that the individual joinder of all of its members is impractical. While the exact number and identities of The Classes members are unknown to Plaintiff at this time and can only be ascertained through appropriate discovery, Plaintiff is informed and believes and thereon alleges that The Classes includes thousands of members. Plaintiff alleges that The Classes members may be ascertained by the records maintained by Defendant. 32. Plaintiff and members of The ATDS Class and The ATDS Revocation Class were harmed by the acts of Defendant in at least the following ways: Defendant illegally contacted Plaintiff and ATDS Class members via their cellular telephones thereby causing Plaintiff and ATDS Class and ATDS Revocation Class members to incur certain charges or reduced telephone time for which Plaintiff and ATDS Class and ATDS Revocation Class members had previously paid by having to retrieve or administer messages left by Defendant during those illegal calls, and invading the privacy of said Plaintiff and ATDS Class and ATDS Revocation Class members. 33. Common questions of fact and law exist as to all members of The ATDS Class which predominate over any questions affecting only individual members of The ATDS Class. These common legal and factual questions, which do not vary between ATDS Class members, and which may be determined without reference to the individual circumstances of any ATDS Class members, include, but are not limited to, the following: a. Whether, within the four years prior to the filing of this Complaint, Defendant made any telemarketing/solicitation call (other than a call made for emergency purposes or made with the prior express consent of the called party) to a ATDS Class member using any automatic telephone dialing system or any artificial or prerecorded voice to any telephone number assigned to a cellular telephone service; b. Whether Plaintiff and the ATDS Class members were damaged thereby, and the extent of damages for such violation; and c. Whether Defendant and their agents should be enjoined from engaging in such conduct in the future. 34. As a person that received numerous telemarketing/solicitation calls from Defendant using an automatic telephone dialing system or an artificial or prerecorded voice, without Plaintiff’s prior express consent, Plaintiff is asserting claims that are typical of The ATDS Class. 35. Common questions of fact and law exist as to all members of The ATDS Revocation Class which predominate over any questions affecting only individual members of The ATDS Revocation Class. These common legal and factual questions, which do not vary between ATDS Revocation Class members, and which may be determined without reference to the individual circumstances of any ATDS Revocation Class members, include, but are not limited to, the following: a. Whether, within the four years prior to the filing of this Complaint, Defendant made any telemarketing/solicitation call (other than a call made for emergency purposes or made with the prior express consent of the called party) to an ATDS Revocation Class member, who had revoked any prior express consent to be called using an ATDS, using any automatic telephone dialing system or any artificial or prerecorded voice to any telephone number assigned to a cellular telephone service; b. Whether Plaintiff and the ATDS Revocation Class members were damaged thereby, and the extent of damages for such violation; and c. Whether Defendant and their agents should be enjoined from engaging in such conduct in the future. 36. As a person that received numerous telemarketing/solicitation calls from Defendant using an automatic telephone dialing system or an artificial or prerecorded voice, after Plaintiff had revoked any prior express consent, Plaintiff is asserting claims that are typical of The ATDS Revocation Class. 37. Plaintiff and members of The DNC Class and DNC Revocation Class were harmed by the acts of Defendant in at least the following ways: Defendant illegally contacted Plaintiff and DNC Class and DNC Revocation Class members via their telephones for solicitation purposes, thereby invading the privacy of said Plaintiff and the DNC Class and DNC Revocation Class members whose telephone numbers were on the National Do-Not-Call Registry. Plaintiff and the DNC Class and DNC Revocation Class members were damaged thereby. 38. Common questions of fact and law exist as to all members of The DNC Class which predominate over any questions affecting only individual members of The DNC Class. These common legal and factual questions, which do not vary between DNC Class members, and which may be determined without reference to the individual circumstances of any DNC Class members, include, but are not limited to, the following: a. Whether, within the four years prior to the filing of this Complaint, Defendant or its agents placed more than one solicitation call to the members of the DNC Class whose telephone numbers were on the National Do-Not-Call Registry and who had not granted prior express consent to Defendant and did not have an established business relationship with Defendant; b. Whether Defendant obtained prior express written consent to place solicitation calls to Plaintiff or the DNC Class members’ telephones; c. Whether Plaintiff and the DNC Class member were damaged thereby, and the extent of damages for such violation; and d. Whether Defendant and their agents should be enjoined from engaging in such conduct in the future. 39. As a person that received numerous solicitation calls from Defendant within a 12-month period, who had not granted Defendant prior express consent and did not have an established business relationship with Defendant, Plaintiff is asserting claims that are typical of the DNC Class. 40. Common questions of fact and law exist as to all members of The DNC Class which predominate over any questions affecting only individual members of The DNC Revocation Class. These common legal and factual questions, which do not vary between DNC Revocation Class members, and which may be determined without reference to the individual circumstances of any DNC Revocation Class members, include, but are not limited to, the following: a. Whether, within the four years prior to the filing of this Complaint, Defendant or its agents placed more than one solicitation call to the members of the DNC Class whose telephone numbers were on the National Do-Not-Call Registry and who had revoked any prior express consent and any established business relationship with Defendant; b. Whether Plaintiff and the DNC Class member were damaged thereby, and the extent of damages for such violation; and c. Whether Defendant and their agents should be enjoined from engaging in such conduct in the future. 41. As a person that received numerous solicitation calls from Defendant within a 12-month period, who, to the extent one existed, had revoked any prior express consent and any established business relationship with Defendant, Plaintiff is asserting claims that are typical of the DNC Revocation Class. 42. Plaintiff will fairly and adequately protect the interests of the members of The Classes. Plaintiff has retained attorneys experienced in the prosecution of class actions. 43. A class action is superior to other available methods of fair and efficient adjudication of this controversy, since individual litigation of the claims of all Classes members is impracticable. Even if every Classes member could afford individual litigation, the court system could not. It would be unduly burdensome to the courts in which individual litigation of numerous issues would proceed. Individualized litigation would also present the potential for varying, inconsistent, or contradictory judgments and would magnify the delay and expense to all parties and to the court system resulting from multiple trials of the same complex factual issues. By contrast, the conduct of this action as a class action presents fewer management difficulties, conserves the resources of the parties and of the court system, and protects the rights of each Classes member. 44. The prosecution of separate actions by individual Classes members would create a risk of adjudications with respect to them that would, as a practical matter, be dispositive of the interests of the other Classes members not parties to such adjudications or that would substantially impair or impede the ability of such non-party Class members to protect their interests. 45. Defendant have acted or refused to act in respects generally applicable to The Classes, thereby making appropriate final and injunctive relief with regard to the members of the Classes as a whole. FIRST CAUSE OF ACTION Negligent Violations of the Telephone Consumer Protection Act 47 U.S.C. §227(b). On Behalf of the ATDS Class and ATDS Revocation Class 46. Plaintiff repeats and incorporates by reference into this cause of action the allegations set forth above at Paragraphs 1-45. 47. The foregoing acts and omissions of Defendant constitute numerous and multiple negligent violations of the TCPA, including but not limited to each and every one of the above cited provisions of 47 U.S.C. § 227(b), and in particular 47 U.S.C. § 227 (b)(1)(A). 48. As a result of Defendant’s negligent violations of 47 U.S.C. § 227(b), Plaintiff and the Class Members are entitled an award of $500.00 in statutory damages, for each and every violation, pursuant to 47 U.S.C. § 227(b)(3)(B). 49. Plaintiff and the ATDS Class and ATDS Revocation Class members are also entitled to and seek injunctive relief prohibiting such conduct in the future. SECOND CAUSE OF ACTION Knowing and/or Willful Violations of the Telephone Consumer Protection Act 47 U.S.C. §227(b) On Behalf of the ATDS Class and the ATDS Revocation Class 50. Plaintiff repeats and incorporates by reference into this cause of action the allegations set forth above at Paragraphs 1-45. 51. The foregoing acts and omissions of Defendant constitute numerous and multiple knowing and/or willful violations of the TCPA, including but not limited to each and every one of the above cited provisions of 47 U.S.C. § 227(b), and in particular 47 U.S.C. § 227 (b)(1)(A). 52. As a result of Defendant’s knowing and/or willful violations of 47 U.S.C. § 227(b), Plaintiff and the ATDS Class and ATDS Revocation Class members are entitled an award of $1,500.00 in statutory damages, for each and every violation, pursuant to 47 U.S.C. § 227(b)(3)(B) and 47 U.S.C. § 227(b)(3)(C). 53. Plaintiff and the Class members are also entitled to and seek injunctive relief prohibiting such conduct in the future. THIRD CAUSE OF ACTION Negligent Violations of the Telephone Consumer Protection Act 47 U.S.C. §227(c) On Behalf of the DNC Class and the DNC Revocation Class 54. Plaintiff repeats and incorporates by reference into this cause of action the allegations set forth above at Paragraphs 1-45. 55. The foregoing acts and omissions of Defendant constitute numerous and multiple negligent violations of the TCPA, including but not limited to each and every one of the above cited provisions of 47 U.S.C. § 227(c), and in particular 47 U.S.C. § 227 (c)(5). 56. As a result of Defendant’s negligent violations of 47 U.S.C. § 227(c), Plaintiff and the DNC Class and DNC Revocation Class Members are entitled an award of $500.00 in statutory damages, for each and every violation, pursuant to 47 U.S.C. § 227(c)(5)(B). 57. Plaintiff and the DNC Class and DNC Revocation Class members are also entitled to and seek injunctive relief prohibiting such conduct in the future. FOURTH CAUSE OF ACTION Knowing and/or Willful Violations of the Telephone Consumer Protection Act 47 U.S.C. §227 et seq. On Behalf of the DNC Class and DNC Revocation Class 58. Plaintiff repeats and incorporates by reference into this cause of action the allegations set forth above at Paragraphs 1-45. 59. The foregoing acts and omissions of Defendant constitute numerous and multiple knowing and/or willful violations of the TCPA, including but not limited to each and every one of the above cited provisions of 47 U.S.C. § 227(c), in particular 47 U.S.C. § 227 (c)(5). 60. As a result of Defendant’s knowing and/or willful violations of 47 U.S.C. § 227(c), Plaintiff and the DNC Class and DNC Revocation Class members are entitled an award of $1,500.00 in statutory damages, for each and every violation, pursuant to 47 U.S.C. § 227(c)(5). 61. Plaintiff and the DNC Class and DNC Revocation Class members are also entitled to and seek injunctive relief prohibiting such conduct in the future. PRAYER FOR RELIEF WHEREFORE, Plaintiff requests judgment against Defendant for the following: FIRST CAUSE OF ACTION Negligent Violations of the Telephone Consumer Protection Act 47 U.S.C. §227(b)  As a result of Defendant’s negligent violations of 47 U.S.C. §227(b)(1), Plaintiff and the ATDS Class and ATDS Revocation Class members are entitled to and request $500 in statutory damages, for each and every violation, pursuant to 47 U.S.C. 227(b)(3)(B).  Any and all other relief that the Court deems just and proper. SECOND CAUSE OF ACTION Knowing and/or Willful Violations of the Telephone Consumer Protection Act 47 U.S.C. §227(b)  As a result of Defendant’s willful and/or knowing violations of 47 U.S.C. §227(b)(1), Plaintiff and the ATDS Class and ATDS Revocation Class members are entitled to and request treble damages, as provided by statute, up to $1,500, for each and every violation, pursuant to 47 U.S.C. §227(b)(3)(B) and 47 U.S.C. §227(b)(3)(C).  Any and all other relief that the Court deems just and proper. THIRD CAUSE OF ACTION Negligent Violations of the Telephone Consumer Protection Act 47 U.S.C. §227(c)  As a result of Defendant’s negligent violations of 47 U.S.C. §227(c)(5), Plaintiff and the DNC Class and DNC Revocation Class members are entitled to and request $500 in statutory damages, for each and every violation, pursuant to 47 U.S.C. 227(c)(5).  Any and all other relief that the Court deems just and proper. FOURTH CAUSE OF ACTION Knowing and/or Willful Violations of the Telephone Consumer Protection Act 47 U.S.C. §227(c)  As a result of Defendant’s willful and/or knowing violations of 47 U.S.C. §227(c)(5), Plaintiff and the DNC Class and DNC Revocation Class members are entitled to and request treble damages, as provided by statute, up to $1,500, for each and every violation, pursuant to 47 U.S.C. §227(c)(5).  Any and all other relief that the Court deems just and proper. JURY DEMAND 62. Pursuant to the Seventh Amendment to the Constitution of the United States of America, Plaintiff is entitled to, and demands, a trial by jury. Respectfully Submitted this 19th Day of August, 2017. LAW OFFICES OF TODD M. FRIEDMAN, P.C. By: /s/ Todd M. Friedman Todd M. Friedman Law Offices of Todd M. Friedman Attorney for Plaintiff
privacy
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UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK ANDREW SALINGER, Individually and On Behalf of All Others Similarly Situated, Plaintiff, Case No. CLASS ACTION COMPLAINT v. JURY TRIAL DEMANDED SAREPTA THERAPEUTICS, INC., DOUGLAS S. INGRAM, and SANDESH MAHATME, Defendants. Plaintiff Andrew Salinger (“Plaintiff”), individually and on behalf of all other persons similarly situated, by Plaintiff’s undersigned attorneys, for Plaintiff’s complaint against Defendants, alleges the following based upon personal knowledge as to Plaintiff and Plaintiff’s own acts, and information and belief as to all other matters, based upon, inter alia, the investigation conducted by and through Plaintiff’s attorneys, which included, among other things, a review of the Defendants’ public documents, conference calls and announcements made by Defendants, United States (“U.S.”) Securities and Exchange Commission (“SEC”) filings, wire and press releases published by and regarding Sarepta Therapeutics, Inc. (“Sarepta” or the “Company”), analysts’ reports and advisories about the Company, and information readily obtainable on the Internet. Plaintiff believes that substantial evidentiary support will exist for the allegations set forth herein after a reasonable opportunity for discovery. 1 NATURE OF THE ACTION 1. This is a federal securities class action on behalf of a class consisting of all persons other than Defendants who purchased or otherwise acquired Sarepta securities between September 6, 2017 and August 19, 2019, both dates inclusive (the “Class Period”), seeking to recover damages caused by Defendants’ violations of the federal securities laws and to pursue remedies under Sections 10(b) and 20(a) of the Securities Exchange Act of 1934 (the “Exchange Act”) and Rule 10b-5 promulgated thereunder, against the Company and certain of its top officials. 2. Sarepta was founded in 1980 and is headquartered in Cambridge, Massachusetts. Sarepta focuses on the discovery and development of ribonucleic acid (“RNA”)-based therapeutics, gene therapy, and other genetic medicine approaches for the treatment of rare diseases. Sarepta’s products pipeline includes, among other drug candidates, golodirsen for the treatment of duchenne muscular dystrophy (“DMD”). Golodirsen purportedly binds to exon 53 of dystrophin pre-mRNA, which results in exclusion or skipping of exon during mRNA processing in patients with genetic mutations. 3. On September 6, 2017, pre-market, Sarepta announced positive muscle biopsy results from its 4053-101 study, a Phase 1/2 first-in-human study conducted in Europe to assess the safety, tolerability, pharmacokinetics, and efficacy of golodirsen in twenty-five male subjects with confirmed deletions of the DMD gene amenable to skipping exon 53 (the “4053-101 Study”). 4. According to Sarepta, the 4053-101 Study comprised two parts. In Part 1, twelve patients were randomized to receive a dose titration of golodirsen (eight patients) or placebo (four patients). At the end of Part 1 (dose titration), all twelve patients continued on golodirsen and an additional thirteen patients started golodirsen (Part 2). In Part 2, all twenty-five patients were 2 treated for an additional forty-eight weeks at the time of muscle biopsy. The analysis included biopsies of the bicep muscle at baseline and on-treatment at the Part 2 Week 48 time point. 5. On February 14, 2019, Sarepta announced that the U.S. Food and Drug Administration’s (“FDA”) Division of Neurology (the “FDA Neurology Division”) had accepted the Company’s New Drug Application (“NDA”) “seeking accelerated approval for golodirsen (SRP-4053) and provided a regulatory action date of August 19, 2019.” According to Sarepta, the Company completed its NDA at the end of 2018 as part of a rolling submission and requested priority review, which was granted. Additionally, the NDA included data from the 4053-101 6. Throughout the Class Period, Defendants made materially false and misleading statements regarding Sarepta’s business, operational and compliance policies. Specifically, Defendants made false and/or misleading statements and/or failed to disclose that: (i) golodirsen posed significant safety risks to patients; (ii) consequently, the NDA package for golodirsen’s accelerated approval was unlikely to receive FDA approval; and (iii) as a result, Sarepta’s public statements were materially false and misleading at all relevant times. 7. On August 19, 2019, post-market, Sarepta announced receipt of a Complete Response Letter (“CRL”) from the FDA regarding the Company’s NDA seeking accelerated approval of golodirsen for the treatment of DMD. Sarepta disclosed that “[t]he CRL generally cites two concerns: the risk of infections related to intravenous infusion ports and renal toxicity seen in pre-clinical models of golodirsen and observed following administration of other antisense oligonucleotides.” 8. On this news, Sarepta’s stock price fell $18.24 per share, or 15.16%, to close at $102.07 per share on August 20, 2019. 3 9. As a result of Defendants’ wrongful acts and omissions, and the precipitous decline in the market value of the Company’s securities, Plaintiff and other Class members have suffered significant losses and damages. JURISDICTION AND VENUE 10. The claims asserted herein arise under and pursuant to Sections 10(b) and 20(a) of the Exchange Act (15 U.S.C. §§ 78j(b) and 78t(a)) and Rule 10b-5 promulgated thereunder by the SEC (17 C.F.R. § 240.10b-5). 11. This Court has jurisdiction over the subject matter of this action pursuant to 28 U.S.C. § 1331 and Section 27 of the Exchange Act. 12. Venue is proper in this Judicial District pursuant to Section 27 of the Exchange Act (15 U.S.C. § 78aa) and 28 U.S.C. § 1391(b). Sarepta securities trade on the NASDAQ Stock Market (“NASDAQ”), located within this Judicial District. 13. In connection with the acts alleged in this complaint, Defendants, directly or indirectly, used the means and instrumentalities of interstate commerce, including, but not limited to, the mails, interstate telephone communications, and the facilities of the national securities markets. PARTIES 14. Plaintiff, as set forth in the attached Certification, acquired Sarepta securities at artificially inflated prices during the Class Period and was damaged upon the revelation of the alleged corrective disclosures. 15. Sarepta is a Delaware corporation with principal executive offices located at 215 First Street, Suite 415, Cambridge, MA. Sarepta securities trade in an efficient market on the NASDAQ under the ticker symbol “SRPT”. 4 16. Defendant Douglas S. Ingram (“Ingram”) has served as Sarepta’s President and Chief Executive Officer at all relevant times. 17. Defendant Sandesh Mahatme (“Mahatme”) has served as Sarepta’s Executive Vice President, Chief Financial Officer at all relevant times. 18. Defendants Ingram and Mahatme are sometimes referred to herein collectively as the “Individual Defendants.” 19. The Individual Defendants possessed the power and authority to control the contents of Sarepta’s SEC filings, press releases, and other market communications. The Individual Defendants were provided with copies of Sarepta’s SEC filings and press releases alleged herein to be misleading prior to or shortly after their issuance and had the ability and opportunity to prevent their issuance or to cause them to be corrected. Because of their positions with Sarepta, and their access to material information available to them but not to the public, the Individual Defendants knew that the adverse facts specified herein had not been disclosed to and were being concealed from the public, and that the positive representations being made were then materially false and misleading. The Individual Defendants are liable for the false statements and omissions pleaded herein. SUBSTANTIVE ALLEGATIONS Background 20. Sarepta was founded in 1980 and is headquartered in Cambridge, Massachusetts. Sarepta focuses on the discovery and development of RNA-based therapeutics, gene therapy, and other genetic medicine approaches for the treatment of rare diseases. Sarepta’s products pipeline includes, among other drug candidates, golodirsen for the treatment of DMD. Golodirsen 5 purportedly binds to exon 53 of dystrophin pre-mRNA, which results in exclusion or skipping of exon during mRNA processing in patients with genetic mutations. 21. On September 6, 2017, pre-market, Sarepta announced positive muscle biopsy results from its 4053-101 study, a Phase 1/2 first-in-human study conducted in Europe to assess the safety, tolerability, pharmacokinetics, and efficacy of golodirsen in twenty-five male subjects with confirmed deletions of the DMD gene amenable to skipping exon 53. 22. According to Sarepta, the 4053-101 Study comprised two parts. In Part 1, twelve patients were randomized to receive a dose titration of golodirsen (eight patients) or placebo (four patients). At the end of Part 1 (dose titration), all twelve patients continued on golodirsen and an additional thirteen patients started golodirsen (Part 2). In Part 2, all twenty-five patients were treated for an additional forty-eight weeks at the time of muscle biopsy. The analysis included biopsies of the bicep muscle at baseline and on-treatment at the Part 2 Week 48 time point. 23. On February 14, 2019, Sarepta announced that the FDA Neurology Division had accepted the Company’s NDA “seeking accelerated approval for golodirsen (SRP-4053) and provided a regulatory action date of August 19, 2019.” According to Sarepta, the Company completed its NDA at the end of 2018 as part of a rolling submission and requested priority review, which was granted. Additionally, the NDA included data from the 4053-101 Study. Materially False and Misleading Statements Issued During the Class Period 24. The Class Period begins on September 6, 2017, when Sarepta issued a press release, pre-market, announcing positive results from the 4053-101 Study (the “September 2017 Press Release”). The September 2017 Press Release highlighted that golodirsen’s results from the 4053- 101 Study “achieved statistical significance on all primary and secondary biological endpoints” and “further validate[d] the Company’s exon-skipping platform for the treatment of DMD[,]” 6 without specifying what, if any, safety concerns were indicated by that study. Specifically, the September 2018 Press Release stated, in relevant part: All 25 participants displayed an increase in skipping exon 53 (p < 0.001) over baseline levels, representing a 100 percent response rate as measured by RT-PCR and demonstrating proof of mechanism. Mean dystrophin protein increased to 1.019 percent of normal compared to a mean baseline of 0.095 percent of normal (p < 0.001) as measured by Western blot, the primary biological endpoint in the study, representing a 10.7 fold increase from baseline. The study also showed a statistically significant increase in dystrophin immunofluorescence as measured by immunohistochemistry (IHC), the secondary biological endpoint in the study, confirming sarcolemma-associated protein expression and distribution. Francesco Muntoni, principal investigator for this study . . . said, “All treated boys showed the anticipated exon skipping after treatment and this resulted in a mean increase of dystrophin protein, as measured by Western blot, from 0.095 percent at baseline to 1.019 percent of normal after at least one-year of treatment with golodirsen.” “These data were also supported by the highly statistically significant increase of dystrophin expression at the sarcolemma, as measured by recently developed validated methodology. This is now the second exon-skipping agent to have shown a statistically significant increase in dystrophin production, validating the exon- skipping approach to treating DMD boys with amenable mutations.” 25. The September 2017 Press Release also quoted Defendant Ingram, who touted “the rigor” with which Defendants designed methods for and executed the 4053-101 Study. Defendant Ingram also stressed how golodirsen validated Defendants’ broad application of the Company’s exon-skipping platform. In short, Defendant Ingram vigorously championed golodirsen after receiving positive indications for its use from the 4053-101 Study, without pausing to address the potential safety concerns associated with the drug, stating, in relevant part: These data demonstrate statistically significant exon skipping, dystrophin production and localization, which further validate the broad application of our exon-skipping platform and aligns with our strategic imperative to expand and improve the treatment choices for the majority of patients with DMD . . . . Additionally, the rigor with which we designed our methods and executed this study speaks to our commitment to continuous improvement and scientific excellence. 7 26. Finally, the September 2017 Press Release touted golodirsen’s use of Sarepta’s proprietary phosphorodiamidate morpholino oligomer (“PMO”) chemistry and exon-skipping technology, which purportedly allowed golodirsen to skip exon 53 of the gene attributable to DMD. The September 2017 Press Release also noted that golodirsen was one of the drug candidates being evaluated in the Company’s ESSENCE study, a global, randomized double-blind, placebo-controlled study evaluating efficacy and safety in patients amenable to skipping exons 45 or 53. Specifically, the September 2017 Press Release stated, in relevant part: Golodirsen uses Sarepta’s proprietary phosphorodiamidate morpholino oligomer (PMO) chemistry and exon-skipping technology to skip exon 53 of the DMD gene. Golodirsen is designed to bind to exon 53 of dystrophin pre-mRNA, resulting in exclusion, or “skipping,” of this exon during mRNA processing in patients with genetic mutations that are amenable to exon 53 skipping. Exon skipping is intended to allow for production of an internally truncated but functional dystrophin protein. Golodirsen is one of the investigational candidates currently being evaluated in the ESSENCE study, a global, randomized double-blind, placebo-controlled study evaluating efficacy and safety in patients amenable to skipping exons 45 or 53. 27. On March 1, 2018 Sarepta filed its Annual Report on Form 10-K with the SEC, reporting the Company’s financial and operating results for the fiscal year ended December 31, 2017 (the “2017 10-K”). The 2017 10-K reiterated the positive results from the 4053-101 Study, again failing to mention what, if any, safety concerns were associated with drug. Specifically, the 2017 10-K stated, in relevant part: Golodirsen (SRP-4053). We are enrolling and dosing patients in ESSENCE (Study 4045-301), our phase 3 placebo controlled confirmatory trial in patients who have a confirmed mutation of the DMD gene that is amenable to exon 45 or 53 skipping using casimersen and golodirsen, respectively. Golodirsen, an exon 53- skipping product candidate, is currently in the clinic as part of a Phase 1/2 study. Part I has been completed, and Part II, an open-label portion of this study, is ongoing (Study 4053-101). In September 2017, we announced positive results of an analysis that included biopsies of the bicep muscle at baseline and on-treatment at the Part II, Week 48 time point. The study results demonstrated statistical significance on all primary and secondary biological endpoints. Golodirsen will potentially address one of the most prevalent sets of mutations in DMD that are 8 amenable to exon-skipping. We have recently announced that we are targeting a meeting with the FDA in the first quarter of 2018 to discuss golodirsen. 28. The 2017 10-K also contained merely generic, boilerplate representations concerning the risk that Sarepta’s clinical studies could fail to demonstrate the safety of its product candidates, stating, in relevant part: Our pre-clinical and clinical trials may fail to demonstrate acceptable levels of safety, efficacy, and quality of our product candidates, including those based on our PMO-based technologies, which could prevent or significantly delay their regulatory approval. [. . . .] Ongoing and future pre-clinical and clinical trials of our product candidates may not show sufficient safety, efficacy or adequate quality to obtain or maintain regulatory approvals. For example, although the pre-clinical data for PPMO collected to date is promising, the additional data we collect, including in the clinic, may not be consistent with the pre-clinical data or show a safe benefit that warrants further development or pursuit of a regulatory approval for PPMO product candidates. Furthermore, success in pre-clinical and early clinical trials does not ensure that the subsequent trials will be successful, nor does it predict final results of a confirmatory trial. For example, we cannot provide assurances that data from our EXONDYS 51 ongoing studies will be positive and consistent through the study periods or that the interpretation by regulators, such as the FDA or EMA, of the data we collect for our product candidates will be consistent with our interpretations. If our study data do not consistently or sufficiently demonstrate the safety or efficacy of any of our product candidates, including for those that are based on our PMO-based technologies, then the regulatory approvals for such product candidates could be significantly delayed as we work to meet approval requirements, or, if we are not able to meet these requirements, such approvals could be withheld or withdrawn. (Emphasis in original.) This risk warning was plainly a generic “catch-all” provision that was not tailored to Sarepta’s actual known risks with respect to golodirsen’s safety profile. 29. Appended as exhibits to the 2017 10-K were signed certifications pursuant to the Sarbanes-Oxley Act of 2002 (“SOX”), wherein the Individual Defendants certified that “the [2017 10-K] fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934 and that information contained in [the 2017 10-K] fairly presents, in all material respects, the financial condition and results of operations of Sarepta Therapeutics, Inc.” 9 30. On March 12, 2018, Sarepta issued a press release announcing the Company’s plan to submit an NDA to the FDA for accelerated approval of golodirsen in patients with DMD amenable to skipping exon 53 (the “March 2018 Press Release”). In the March 2018 Press Release, Sarepta touted the results of the 4053-101 Study, highlighted how “[t]he Company met with the FDA Division of Neurology Products in February to obtain guidance on the regulatory pathway for golodirsen,” and utterly failed to mention any possible or known risks related to golodirsen. Instead, the March 2018 Press Release merely stated that the 4053-101 Study had “assess[ed] the safety [and] tolerability . . . of golodirsen,” and that, based on the results of that study and the FDA’s guidance, the Company would move towards completing a rolling submission of an NDA for golodirsen by year-end 2018. Specifically, the March 2018 Press Release stated, in relevant part: Sarepta . . . recently received final minutes from a February 2018 Type C meeting held with the Division of Neurology Products, United States Food and Drug Administration (the Division), to solicit the Division’s guidance on the development pathway for Sarepta’s therapeutic candidate, golodirsen[.] * * * As previously announced in the third quarter of 2017, Sarepta’s 4053-101 study – a Phase 1/2 study to assess the safety, tolerability, pharmacokinetics and efficacy of golodirsen in 25 boys with confirmed deletions of the DMD gene amenable to exon 53 skipping – demonstrated statistically significant results in favor of golodirsen on all biological endpoints[.] Based on the results of Study 4053-101 and informed now by FDA’s feedback, Sarepta intends to complete a rolling submission of a golodirsen NDA by year-end 2018, seeking accelerated approval of golodirsen based on an increase in dystrophin protein as a surrogate endpoint. 31. The March 2018 Press Release also quoted Defendant Ingram, who touted how the FDA Neurology Division had essentially outlined Sarepta’s path to success for the proposed golodirsen NDA, stating that the FDA Neurology Division’s guidance had been “thoughtful and 10 direct . . . regarding golodirsen,” and that the FDA Neurology Division had “engage[d] and provide[d] clear direction to [Defendants] on the steps necessary to support an NDA submission for accelerated approval.” 32. Finally, the March 2018 Press Release noted that the complete submission of Sarepta’s NDA for golodirsen would require “long-term animal toxicology studies, which will be completed in the fourth quarter of 2018.” 33. On December 20, 2018, Sarepta issued a press release announcing that it had completed submission of its NDA seeking approval of golodirsen in patients with DMD amenable to skipping exon 53 (the “December 2018 Press Release”). In the December 2018 Press Release, Sarepta again touted the results of the 4053-101 Study, touted the fact that the 4053-101 Study had assessed the safety and tolerability of golodirsen, and that the 4053-101 Study had been included in the Company’s NDA for golodirsen. Specifically, the December 2018 Press Release stated, in relevant part: The completion of the rolling submission for golodirsen includes data from the 4053-101 study assessing the safety, tolerability, pharmacokinetics and dystrophin expression of golodirsen in 25 boys with confirmed deletions of the DMD gene amenable to exon 53 skipping. The study demonstrated statistically significant results in favor of golodirsen on all biological endpoints, including properly exon- skipped RNA transcript using reverse transcription polymerase chain reaction, increase in quantity of dystrophin expression from baseline using Western blot and increase in dystrophin intensity as measured by immunohistochemistry. 34. The December 2018 Press Release also failed to address what, if any, safety issues were indicated by golodirsen’s use based on prior and ongoing studies, even though the drug’s safety had been assessed in the 4053-101 Study and was being assessed on an ongoing basis in Sarepta’s ESSENCE study. Rather, the December 2018 Press Release touted that “[i]f the golodirsen NDA is filed and granted accelerated approval, the company’s ESSENCE study (4045- 301) could serve as a post-marketing confirmatory study.” 11 35. Finally, the December 2018 Press Release quoted Defendant Ingram, who used the completed submission of the golodirsen NDA as another marketing opportunity for the drug and the PMO technology facilitating it, stating, in relevant part: We are grateful for the patients and clinicians who have participated in the study with an aim to advance treatment for all patients with Duchenne . . . . Sarepta is committed to developing therapies to benefit the greatest possible percentage of patients affected by Duchenne. Our proprietary PMO technology remains central to our commitment to patients with Duchenne. Combined, EXONDYS 51® (eteplirsen), golodirsen, and casimersen, have the potential to treat nearly 30 percent of patients with Duchenne[.] 36. On February 14, 2019, Sarepta issued a press release announcing that the FDA’s Neurology Division had accepted the Company’s NDA “seeking accelerated approval for golodirsen (SRP-4053) and provided a regulatory action date of August 19, 2019” (the “February 2019 Press Release”). As with prior press releases from the Company, discussed above, the February 2019 Press Release touted the inclusion of Sarepta’s data from the 4053-101 study assessing the safety and tolerability of golodirsen. Specifically, the February 2019 Press Release stated, in relevant part: The company completed its NDA at the end of 2018 as part of a rolling submission and requested priority review, which was granted. The company previously received orphan drug designation for golodirsen. The NDA includes data from the 4053-101 study assessing the safety, tolerability, pharmacokinetics and dystrophin expression of golodirsen in 25 boys with confirmed deletions of the dystrophin gene amenable to exon 53 skipping. The study demonstrated statistically significant results in favor of golodirsen on all biological endpoints, including properly exon- skipped RNA transcript using reverse transcription polymerase chain reaction, increase in quantity of dystrophin expression from baseline using Western blot and increase in dystrophin intensity as measured by immunohistochemistry. 37. The February 2019 Press Release also utterly failed to address what, if any, safety issues were indicated by golodirsen’s use based on prior and ongoing studies, even though the drug’s safety had been assessed in the 4053-101 Study and was being assessed on an ongoing basis in Sarepta’s ESSENCE study. Rather, the February 2019 Press Release touted that 12 “Sarepta’s ongoing ESSENCE study (4045-301), a global, randomized double-blind, placebo- controlled study assessing the safety and efficacy of golodirsen and casimersen, our exon 45 skipping agent,” could possibly serve as a post-marketing confirmatory study for golodirsen. 38. On February 28, 2019, Sarepta filed its Annual Report on Form 10-K with the SEC, reporting the Company’s financial and operating results for the fiscal year ended December 31, 2018 (the “2018 10-K”). The 2018 10-K largely regurgitated the positive information concerning golodirsen’s regulatory development as described in prior press releases, while again wholly failing to disclose what, if any, safety concerns were indicated by golodirsen’s use. Specifically, the 2018 10-K stated, in relevant part: Golodirsen (SRP-4053) uses our PMO chemistry and exon-skipping technology to skip exon 53 of the DMD gene. Golodirsen is designed to bind to exon 53 of dystrophin pre-mRNA, resulting in exclusion, or “skipping”, of this exon during mRNA processing in patients with genetic mutations that are amenable to exon 53 skipping. We are enrolling and dosing patients in ESSENCE (4045-301), our Phase 3 placebo controlled confirmatory trial in patients who have a confirmed mutation of the DMD gene that is amenable to exon 45 or 53 skipping using casimersen and golodirsen, respectively. Golodirsen is also being evaluated in a Phase 1/2 trial having two parts. Part I of the Phase 1/2 trial has been completed, and Part II, an open-label portion of the trial, is expected to be completed in 2019 (Study 4053- 101). In September 2017, we announced positive results of an analysis that included biopsies of the bicep muscle at baseline and on-treatment at the Part II, Week 48 time point. The 4053-101 interim trial results demonstrated statistical significance on all primary and secondary biological endpoints. In December 2018, we completed the submission of our rolling NDA to the FDA seeking accelerated approval for golodirsen. The FDA accepted the NDA and granted priority review status for golodirsen with a targeted regulatory action date of August 19, 2019. The FDA also indicated that it does not intend to conduct an advisory board for golodirsen. 39. The 2018 10-K also contained merely generic, boilerplate representations concerning the risk that Sarepta’s pre-clinical and clinical trials could fail to demonstrate acceptable levels of safety, which could prevent or significantly delay regulatory approval. Specifically, the 2018 10-K stated, in relevant part: 13 To obtain the requisite regulatory approvals to market and sell any of our product candidates, we must demonstrate, through extensive pre-clinical and clinical trials, that the product candidate is safe and effective in humans. [. . . .] Furthermore, success in pre-clinical and early clinical trials does not ensure that the subsequent trials will be successful, nor does it predict final results of a confirmatory trial. Some of our clinical trials were conducted with small patient populations and were not blinded or placebo-controlled, making it difficult to predict whether the favorable results that we observed in such trials will be repeated in larger and more advanced clinical trials . . . . Similarly, we cannot provide assurances that data from our studies with respect to EXONDYS 51, golodirsen, casimersen and other gene therapy-based product candidates will be positive and consistent through the study periods or that the interpretation by regulators, such as the FDA or EMA, of the data we collect for our product or product candidates will be consistent with our interpretations. This risk warning was plainly a generic “catch-all” provision that was not tailored to Sarepta’s actual known risks with respect to golodirsen’s safety profile. 40. The 2018 10-K also contained merely generic, boilerplate representations related to the risk that Sarepta’s product candidates may cause undesirable side effects or have other properties that could delay or prevent regulatory approval of product candidates. To this end, the 2018 10-K stated, in relevant part: Our product candidates may cause undesirable side effects. In addition to side effects caused by product candidates, the administration process or related procedures also can cause adverse side effects. If any such adverse events occur in our trials, we may decide, or the FDA, the EMA or other regulatory authorities could order us, to halt, delay or amend preclinical development or clinical development of our product candidates or we may be unable to receive regulatory approval of our product candidates for any or all targeted indications. Even if we are able to demonstrate that all future serious adverse events are not product-related, such occurrences could affect patient recruitment or the ability of enrolled patients to complete the trial. Moreover, if we elect, or are required, to delay, suspend or terminate any clinical trial of any of our product candidates, the commercial prospects of such product candidates may be harmed and our ability to generate product revenues from any of these product candidates may be delayed or eliminated. Any of these occurrences may harm our ability to develop other product candidates and may harm our business, financial condition and prospects significantly. 14 This risk warning, too, was plainly a generic “catch-all” provision that was not tailored to Sarepta’s actual known risks with respect to golodirsen’s safety profile. 41. Finally, the 2018 10-K contained merely generic, boilerplate representations concerning the risk that Sarepta’s drug candidate NDAs could be denied or face significant delays, which could have a material negative impact on the Company’s business, stating, in relevant part: Our ability to obtain the government or regulatory approvals required to commercialize any of our product candidates in any jurisdiction, including in the U.S. or the EU, cannot be assured, may be significantly delayed or may never be achieved for various reasons including the following: * * * • The regulatory approval process for product candidates targeting orphan diseases, such as DMD, that use new technologies and processes, such as antisense oligonucleotide therapies, gene therapy and other alternative approaches or endpoints for the determination of efficacy is uncertain due to, among other factors, evolving interpretations of a new therapeutic class, the broad discretion of regulatory authorities, lack of precedent, small safety databases, varying levels of applicable expertise of regulators or their advisory committees, scientific developments, changes in the competitor landscape, shifting political priorities and changes in applicable laws, rules or regulations and interpretations of the same. As a result of uncertainty in the approval process for products intended to treat serious rare diseases, we may not be able to anticipate, prepare for or satisfy requests or requirements from regulatory authorities, including completing and submitting planned NDAs, BLAs and MAAs for our product candidates, in a timely manner, or at all. Examples of such requests or requirements could include, but are not limited to, conducting additional or redesigned trials and procedures (e.g., additional safety data, patient muscle biopsies, dystrophin analyses and using different assays), repeating or completing additional analysis of our data, or providing additional supportive data. In addition, in the U.S., an FDA advisory committee or regulators may disagree with our data analysis, interpretations and conclusions at any point in the approval process, which could negatively impact the approval of our NDA or BLA or result in a decision by the Company not to proceed with an NDA or BLA submission for a product candidate based on feedback from regulators. This risk warning was yet another example of a plainly generic “catch-all” provision that was not tailored to Sarepta’s actual known risks with respect to golodirsen’s safety profile. 15 42. Appended as exhibits to the 2018 10-K were signed SOX certifications, wherein the Individual Defendants certified that “the [2018 10-K] fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934 and that information contained in [the 2018 10-K] fairly presents, in all material respects, the financial condition and results of operations of Sarepta Therapeutics, Inc.” 43. The statements referenced in ¶¶ 24-42 were materially false and misleading because Defendants made false and/or misleading statements, as well as failed to disclose material adverse facts about the Company’s business, operational and compliance policies. Specifically, Defendants made false and/or misleading statements and/or failed to disclose that: (i) golodirsen posed significant safety risks to patients; (ii) consequently, the NDA package for golodirsen’s accelerated approval was unlikely to receive FDA approval; and (iii) as a result, Sarepta’s public statements were materially false and misleading at all relevant times. The Truth Begins to Emerge 44. On August 19, 2019, post-market, Sarepta issued a press release announcing receipt of a CRL from the FDA regarding the Company’s NDA seeking accelerated approval of golodirsen for the treatment of DMD (the “August 2019 Press Release”). Specifically, the August 2019 Press Release stated, in relevant part: Sarepta . . . received a Complete Response Letter (CRL) from the U.S. Food and Drug Administration (FDA) regarding the New Drug Application (NDA) seeking accelerated approval of golodirsen injection for the treatment of Duchenne muscular dystrophy (DMD) in patients with a confirmed mutation amenable to exon 53 skipping. The CRL generally cites two concerns: the risk of infections related to intravenous infusion ports and renal toxicity seen in pre-clinical models of golodirsen and observed following administration of other antisense oligonucleotides. Renal toxicity with golodirsen was observed in pre-clinical models at doses that were ten- fold higher than the dose used in clinical studies. Renal toxicity was not observed in Study 4053-101, on which the application for golodirsen was based. 16 * * * Sarepta will immediately request a meeting with the FDA to determine next steps. 45. On this news, Sarepta’s stock price fell $18.24 per share, or 15.16%, to close at $102.07 per share on August 20, 2019. 46. As a result of Defendants’ wrongful acts and omissions, and the precipitous decline in the market value of the Company’s securities, Plaintiff and other Class members have suffered significant losses and damages. PLAINTIFF’S CLASS ACTION ALLEGATIONS 47. Plaintiff brings this action as a class action pursuant to Federal Rule of Civil Procedure 23(a) and (b)(3) on behalf of a Class, consisting of all those who purchased or otherwise acquired Sarepta securities during the Class Period (the “Class”); and were damaged upon the revelation of the alleged corrective disclosures. Excluded from the Class are Defendants herein, the officers and directors of the Company, at all relevant times, members of their immediate families and their legal representatives, heirs, successors or assigns and any entity in which Defendants have or had a controlling interest. 48. The members of the Class are so numerous that joinder of all members is impracticable. Throughout the Class Period, Sarepta securities were actively traded on the NASDAQ. While the exact number of Class members is unknown to Plaintiff at this time and can be ascertained only through appropriate discovery, Plaintiff believes that there are hundreds or thousands of members in the proposed Class. Record owners and other members of the Class may be identified from records maintained by Sarepta or its transfer agent and may be notified of the pendency of this action by mail, using the form of notice similar to that customarily used in securities class actions. 17 49. Plaintiff’s claims are typical of the claims of the members of the Class as all members of the Class are similarly affected by Defendants’ wrongful conduct in violation of federal law that is complained of herein. 50. Plaintiff will fairly and adequately protect the interests of the members of the Class and has retained counsel competent and experienced in class and securities litigation. Plaintiff has no interests antagonistic to or in conflict with those of the Class. 51. Common questions of law and fact exist as to all members of the Class and predominate over any questions solely affecting individual members of the Class. Among the questions of law and fact common to the Class are: • whether the federal securities laws were violated by Defendants’ acts as alleged herein; • whether statements made by Defendants to the investing public during the Class Period misrepresented material facts about the business, operations and management of Sarepta; • whether the Individual Defendants caused Sarepta to issue false and misleading financial statements during the Class Period; • whether Defendants acted knowingly or recklessly in issuing false and misleading financial statements; • whether the prices of Sarepta securities during the Class Period were artificially inflated because of the Defendants’ conduct complained of herein; and • whether the members of the Class have sustained damages and, if so, what is the proper measure of damages. 52. A class action is superior to all other available methods for the fair and efficient adjudication of this controversy since joinder of all members is impracticable. Furthermore, as the damages suffered by individual Class members may be relatively small, the expense and burden of individual litigation make it impossible for members of the Class to individually redress the wrongs done to them. There will be no difficulty in the management of this action as a class action. 18 53. Plaintiff will rely, in part, upon the presumption of reliance established by the fraud- on-the-market doctrine in that: • Defendants made public misrepresentations or failed to disclose material facts during the Class Period; • the omissions and misrepresentations were material; • Sarepta securities are traded in an efficient market; • the Company’s shares were liquid and traded with moderate to heavy volume during the Class Period; • the Company traded on the NASDAQ and was covered by multiple analysts; • the misrepresentations and omissions alleged would tend to induce a reasonable investor to misjudge the value of the Company’s securities; and • Plaintiff and members of the Class purchased, acquired and/or sold Sarepta securities between the time the Defendants failed to disclose or misrepresented material facts and the time the true facts were disclosed, without knowledge of the omitted or misrepresented facts. 54. Based upon the foregoing, Plaintiff and the members of the Class are entitled to a presumption of reliance upon the integrity of the market. 55. Alternatively, Plaintiff and the members of the Class are entitled to the presumption of reliance established by the Supreme Court in Affiliated Ute Citizens of the State of Utah v. United States, 406 U.S. 128, 92 S. Ct. 2430 (1972), as Defendants omitted material information in their Class Period statements in violation of a duty to disclose such information, as detailed above. COUNT I (Violations of Section 10(b) of the Exchange Act and Rule 10b-5 Promulgated Thereunder Against All Defendants) 56. Plaintiff repeats and re-alleges each and every allegation contained above as if fully set forth herein. 19 57. This Count is asserted against Defendants and is based upon Section 10(b) of the Exchange Act, 15 U.S.C. § 78j(b), and Rule 10b-5 promulgated thereunder by the SEC. 58. During the Class Period, Defendants engaged in a plan, scheme, conspiracy and course of conduct, pursuant to which they knowingly or recklessly engaged in acts, transactions, practices and courses of business which operated as a fraud and deceit upon Plaintiff and the other members of the Class; made various untrue statements of material facts and omitted to state material facts necessary in order to make the statements made, in light of the circumstances under which they were made, not misleading; and employed devices, schemes and artifices to defraud in connection with the purchase and sale of securities. Such scheme was intended to, and, throughout the Class Period, did: (i) deceive the investing public, including Plaintiff and other Class members, as alleged herein; (ii) artificially inflate and maintain the market price of Sarepta securities; and (iii) cause Plaintiff and other members of the Class to purchase or otherwise acquire Sarepta securities and options at artificially inflated prices. In furtherance of this unlawful scheme, plan and course of conduct, Defendants, and each of them, took the actions set forth herein. 59. Pursuant to the above plan, scheme, conspiracy and course of conduct, each of the Defendants participated directly or indirectly in the preparation and/or issuance of the quarterly and annual reports, SEC filings, press releases and other statements and documents described above, including statements made to securities analysts and the media that were designed to influence the market for Sarepta securities. Such reports, filings, releases and statements were materially false and misleading in that they failed to disclose material adverse information and misrepresented the truth about Sarepta’s finances and business prospects. 60. By virtue of their positions at Sarepta, Defendants had actual knowledge of the materially false and misleading statements and material omissions alleged herein and intended 20 thereby to deceive Plaintiff and the other members of the Class, or, in the alternative, Defendants acted with reckless disregard for the truth in that they failed or refused to ascertain and disclose such facts as would reveal the materially false and misleading nature of the statements made, although such facts were readily available to Defendants. Said acts and omissions of Defendants were committed willfully or with reckless disregard for the truth. In addition, each Defendant knew or recklessly disregarded that material facts were being misrepresented or omitted as described above. 61. Information showing that Defendants acted knowingly or with reckless disregard for the truth is peculiarly within Defendants’ knowledge and control. As the senior managers and/or directors of Sarepta, the Individual Defendants had knowledge of the details of Sarepta’s internal affairs. 62. The Individual Defendants are liable both directly and indirectly for the wrongs complained of herein. Because of their positions of control and authority, the Individual Defendants were able to and did, directly or indirectly, control the content of the statements of Sarepta. As officers and/or directors of a publicly-held company, the Individual Defendants had a duty to disseminate timely, accurate, and truthful information with respect to Sarepta’s businesses, operations, future financial condition and future prospects. As a result of the dissemination of the aforementioned false and misleading reports, releases and public statements, the market price of Sarepta securities was artificially inflated throughout the Class Period. In ignorance of the adverse facts concerning Sarepta’s business and financial condition which were concealed by Defendants, Plaintiff and the other members of the Class purchased or otherwise acquired Sarepta securities at artificially inflated prices and relied upon the price of the securities, 21 the integrity of the market for the securities and/or upon statements disseminated by Defendants, and were damaged thereby. 63. During the Class Period, Sarepta securities were traded on an active and efficient market. Plaintiff and the other members of the Class, relying on the materially false and misleading statements described herein, which the Defendants made, issued or caused to be disseminated, or relying upon the integrity of the market, purchased or otherwise acquired shares of Sarepta securities at prices artificially inflated by Defendants’ wrongful conduct. Had Plaintiff and the other members of the Class known the truth, they would not have purchased or otherwise acquired said securities, or would not have purchased or otherwise acquired them at the inflated prices that were paid. At the time of the purchases and/or acquisitions by Plaintiff and the Class, the true value of Sarepta securities was substantially lower than the prices paid by Plaintiff and the other members of the Class. The market price of Sarepta securities declined sharply upon public disclosure of the facts alleged herein to the injury of Plaintiff and Class members. 64. By reason of the conduct alleged herein, Defendants knowingly or recklessly, directly or indirectly, have violated Section 10(b) of the Exchange Act and Rule 10b-5 promulgated thereunder. 65. As a direct and proximate result of Defendants’ wrongful conduct, Plaintiff and the other members of the Class suffered damages in connection with their respective purchases, acquisitions and sales of the Company’s securities during the Class Period, upon the disclosure that the Company had been disseminating misrepresented financial statements to the investing 22 COUNT II (Violations of Section 20(a) of the Exchange Act Against The Individual Defendants) 66. Plaintiff repeats and re-alleges each and every allegation contained in the foregoing paragraphs as if fully set forth herein. 67. During the Class Period, the Individual Defendants participated in the operation and management of Sarepta, and conducted and participated, directly and indirectly, in the conduct of Sarepta’s business affairs. Because of their senior positions, they knew the adverse non-public information about Sarepta’s misstatement of income and expenses and false financial statements. 68. As officers and/or directors of a publicly owned company, the Individual Defendants had a duty to disseminate accurate and truthful information with respect to Sarepta’s financial condition and results of operations, and to correct promptly any public statements issued by Sarepta which had become materially false or misleading. 69. Because of their positions of control and authority as senior officers, the Individual Defendants were able to, and did, control the contents of the various reports, press releases and public filings which Sarepta disseminated in the marketplace during the Class Period concerning Sarepta’s results of operations. Throughout the Class Period, the Individual Defendants exercised their power and authority to cause Sarepta to engage in the wrongful acts complained of herein. The Individual Defendants therefore, were “controlling persons” of Sarepta within the meaning of Section 20(a) of the Exchange Act. In this capacity, they participated in the unlawful conduct alleged which artificially inflated the market price of Sarepta securities. 70. Each of the Individual Defendants, therefore, acted as a controlling person of Sarepta. By reason of their senior management positions and/or being directors of Sarepta, each of the Individual Defendants had the power to direct the actions of, and exercised the same to 23 cause, Sarepta to engage in the unlawful acts and conduct complained of herein. Each of the Individual Defendants exercised control over the general operations of Sarepta and possessed the power to control the specific activities which comprise the primary violations about which Plaintiff and the other members of the Class complain. 71. By reason of the above conduct, the Individual Defendants are liable pursuant to Section 20(a) of the Exchange Act for the violations committed by Sarepta. PRAYER FOR RELIEF WHEREFORE, Plaintiff demands judgment against Defendants as follows: A. Determining that the instant action may be maintained as a class action under Rule 23 of the Federal Rules of Civil Procedure, and certifying Plaintiff as the Class representative; B. Requiring Defendants to pay damages sustained by Plaintiff and the Class by reason of the acts and transactions alleged herein; C. Awarding Plaintiff and the other members of the Class prejudgment and post- judgment interest, as well as their reasonable attorneys’ fees, expert fees and other costs; and D. Awarding such other and further relief as this Court may deem just and proper. DEMAND FOR TRIAL BY JURY Plaintiff hereby demands a trial by jury. Dated: August 30, 2019 Respectfully submitted, POMERANTZ LLP /s/ Jeremy A. Lieberman Jeremy A. Lieberman J. Alexander Hood II Jonathan Lindenfeld 600 Third Avenue, 20th Floor New York, New York 10016 Telephone: (212) 661-1100 24 Facsimile: (212) 661-8665 Email: [email protected] Email: [email protected] Email: [email protected] POMERANTZ LLP Patrick V. Dahlstrom 10 South La Salle Street, Suite 3505 Chicago, Illinois 60603 Telephone: (312) 377-1181 Facsimile: (312) 377-1184 Email: [email protected] Attorneys for Plaintiff 25 Sarepta Therapeutics, Inc. (SRPT) Salinger, Andrew List of Purchases and Sales Purchase Number of Price Per Date or Sale Shares/Unit Share/Unit 6/19/2018 Purchase 30 $163.9700 10/2/2018 Purchase 40 $142.3800 4/8/2019 Purchase 44 $124.6400 8/16/2019 Purchase 16 $124.2400 8/16/2019 Purchase 46 $124.3500 8/16/2019 Purchase 50 $125.6900 8/16/2019 Purchase 50 $123.1372
securities
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BARSHAY, RIZZO & LOPEZ, PLLC 445 Broadhollow Road | Suite CL18 Melville, New York 11747 Tel: (631) 210-7272 Fax: (516) 706-5055 Attorneys for Plaintiff Our File No.: BRL21190 UNITED STATES DISTRICT COURT WESTERN DISTRICT OF TEXAS SAN ANTONIO DIVISION Case No: 21-cv-00472 Welquis Lopez, individually and on behalf of all others similarly situated, Plaintiff, v. Portfolio Recovery Associates, LLC, Defendant. CLASS ACTION COMPLAINT JURY TRIAL DEMANDED Plaintiff Welquis Lopez, individually and on behalf of all others similarly situated, by and through the undersigned counsel, complains, states, and alleges against defendant Portfolio Recovery Associates, LLC as follows: INTRODUCTION 1. This is an action to recover damages for violations of the Fair Debt Collection Practices Act, 15 U.S.C. § 1692, et seq. (the “FDCPA”). JURISDICTION AND VENUE 2. This Court has federal subject matter jurisdiction pursuant to 28 U.S.C. § 1331, 28 U.S.C. § 1337 and 15 U.S.C. § 1692k(d). The Court has supplemental jurisdiction of any state law claims pursuant to 28 U.S.C. §1367. 3. This court has jurisdiction over defendant Portfolio Recovery Associates, LLC because it regularly conducts and transacts business in this state, and the conduct complained of herein occurred in this Judicial District. 4. Venue is proper in this Judicial District under 28 U.S.C. § 1391(b) because a substantial part of the conduct complained of herein occurred in this Judicial District. PARTIES 5. Plaintiff Welquis Lopez (“Plaintiff”) is a natural person who is a citizen of the State of Texas residing in Medina County, Texas. 6. Plaintiff is a “consumer” as that term defined by 15 U.S.C. § 1692a(3). 7. Defendant Portfolio Recovery Associates, LLC (“Defendant”) is a company existing under the laws of the State of Texas, with its principal place of business in North Richland Hills, Texas. 8. Defendant has transacted business within this state as is more fully set forth hereinafter in this Complaint. 9. Defendant regularly collects or attempts to collect debts asserted to be owed to others. 10. Defendant is regularly engaged, for profit, in the collection of debts allegedly owed by consumers. 11. The principal purpose of Defendant’s business is the collection of such debts. 12. Defendant uses instrumentalities of interstate commerce, including telephones and the mails, in furtherance of its debt collection business. 13. Defendant is a “debt collector” as that term is defined by 15 U.S.C. § 1692a(6). 14. The acts of Defendant as described in this Complaint were performed by Defendant or on Defendant’s behalf by its owners, officers, agents, and/or employees acting within the scope of their actual or apparent authority. As such, all references to “Defendant” in this Complaint shall mean Defendant or its owners, officers, agents, and/or employees. FACTUAL ALLEGATIONS 15. Defendant alleges Plaintiff owes it a debt (“the alleged Debt”). 16. The alleged Debt is an alleged obligation of Plaintiff to pay money arising out of a transaction in which the money, property, insurance, or services which are the subject of the transaction are primarily for personal, family, or household purposes. 17. The alleged Debt does not arise from any business enterprise of Plaintiff. 18. The alleged Debt is a “debt” as that term is defined by 15 U.S.C. § 1692a(5). 19. At an exact time known only to Defendant, the alleged Debt was assigned or otherwise transferred to Defendant for collection. 20. At the time the alleged Debt was assigned or otherwise transferred to Defendant for collection, the alleged Debt was in default. 21. In its efforts to collect the alleged Debt, Defendant decided to contact Plaintiff by written correspondence. 22. Rather than preparing and mailing such written correspondence to Plaintiff on its own, Defendant decided to utilize a third-party vendor to perform such activities on its behalf. 23. As part of its utilization of the third-party vendor, Defendant conveyed information regarding the alleged Debt to the third-party vendor. 24. The information conveyed by Defendant to the third-party vendor included Plaintiff’s status as a debtor, the precise amount of the alleged Debt, the entity to which Plaintiff allegedly owed the debt, among other things. 25. Defendant’s conveyance of the information regarding the alleged Debt to the third- party vendor is a “communication” as that term is defined by 15 U.S.C. § 1692a(2). 26. The third-party vendor then populated some or all this information into a prewritten template, printed, and mailed the letter to Plaintiff at Defendant’s direction. 27. That letter, dated March 16, 2021, was received and read by Plaintiff. (A true and accurate copy of that collection letter (the “Letter”) is annexed hereto as “Exhibit 1.”) 28. The Letter, which conveyed information about the alleged Debt, is a “communication” as that term is defined by 15 U.S.C. § 1692a(2). FIRST COUNT Violation of 15 U.S.C. § 1692c(b) and § 1692f 29. Plaintiff repeats and realleges the foregoing paragraphs as if fully restated herein. 30. 15 U.S.C. § 1692c(b) provides that, subject to several exceptions not applicable here, “a debt collector may not communicate, in connection with the collection of any debt,” with anyone other than the consumer “without the prior consent of the consumer given directly to the debt collector.” 31. The third-party vendor does not fall within any of the exceptions provided for in 15 U.S.C. § 1692c(b). 32. Plaintiff never consented to Defendant’s communication with the third-party vendor concerning the alleged Debt. 33. Plaintiff never consented to Defendant’s communication with the third-party vendor concerning Plaintiff’s personal and/or confidential information. 34. Plaintiff never consented to Defendant’s communication with anyone concerning the alleged Debt or concerning Plaintiff’s personal and/or confidential information. 35. Upon information and belief, Defendant has utilized a third-party vendor for these purposes thousands of times. 36. Defendant utilizes a third-party vendor in this regard for the sole purpose of maximizing its profits. 37. Defendant utilizes a third-party vendor without regard to the propriety and privacy of the information which it discloses to such third-party. 38. Defendant utilizes a third-party vendor with reckless disregard for the harm to Plaintiff and other consumers that could result from Defendant’s unauthorized disclosure of such private and sensitive information. 39. Defendant violated 15 U.S.C. § 1692c(b) when it disclosed information about Plaintiff’s alleged Debt to the third-party vendor. 40. 15 U.S.C. § 1692f provides that a debt collector may not use unfair or unconscionable means to collect or attempt to collect any debt. 41. The unauthorized disclosure of a consumer’s private and sensitive information is both unfair and unconscionable. 42. Defendant disclosed Plaintiff’s private and sensitive information to the third-party vendor. 43. Defendant violated 15 U.S.C. § 1692f when it disclosed information about Plaintiff’s alleged Debt to the third-party vendor. 44. For the foregoing reasons, Defendant violated 15 U.S.C. §§ 1692c(b) and 1692f and is liable to Plaintiff therefor. CLASS ALLEGATIONS 45. Plaintiff brings this action individually and as a class action on behalf of all consumers similarly situated in the State of Texas. 46. Plaintiff seeks to certify a class of: i. All consumers where Defendant sent information concerning the consumer’s debt to a third-party vendor without obtaining the prior consent of the consumer, which disclosure was made on or after adate one year prior to the filing of this action to the present. 47. This action seeks a finding that Defendant’s conduct violates the FDCPA and asks that the Court award damages as authorized by 15 U.S.C. § 1692k. 48. The Class consists of more than thirty-five persons. 49. Plaintiff’s claims are typical of the claims of the Class. Common questions of law or fact raised by this action affect all members of the Class and predominate over any individual issues. Common relief is therefore sought on behalf of all members of the Class. A class action is superior to other available methods for the fair and efficient adjudication of this controversy. 50. The prosecution of separate actions by individual members of the Class would create a risk of inconsistent or varying adjudications with respect to the individual members of the Class, and a risk that any adjudications with respect to individual members of the Class would, as a practical matter, either be dispositive of the interests of other members of the Class not party to the adjudication, or substantially impair or impede their ability to protect their interests. Defendant has acted in a manner applicable to the Class as a whole such that declaratory relief is warranted. 51. Plaintiff will fairly and adequately protect and represent the interests of the Class. The management of the class is not extraordinarily difficult, and the factual and legal issues raised by this action will not require extended contact with the members of the Class, because Defendant’s conduct was perpetrated on all members of the Class and will be established by common proof. Moreover, Plaintiff has retained counsel experienced in actions brought under consumer protection JURY DEMAND 52. Plaintiff hereby demands a trial of this action by jury. PRAYER FOR RELIEF WHEREFORE, Plaintiff respectfully requests judgment be entered as follows: a. Certifying this action as a class action; and b. Appointing Plaintiff as Class Representative and Plaintiff’s attorneys as Class Counsel; and c. Finding Defendant’s actions violate the FDCPA; and d. Awarding damages to Plaintiff and the Class pursuant to 15 U.S.C. § 1692k; and e. Awarding Plaintiff’s attorneys’ fees pursuant to 15 U.S.C. § 1692k, calculated on a “lodestar” basis; and f. Awarding the costs of this action to Plaintiff; and g. Awarding pre-judgment interest and post-judgment interest to Plaintiff; all together with h. Such other and further relief that the Court determines is just and proper. DATED: May 10, 2021 BARSHAY, RIZZO & LOPEZ, PLLC By: s/ David M. Barshay David M. Barshay, Esquire 445 Broadhollow Road | Suite CL18 Melville, New York 11747 Tel: (631) 210-7272 Fax: (516) 706-5055 Our File No.: BRL21190 Attorneys for Plaintiff
consumer fraud
lULr_IgBF5pVm5zYiLIr
UNITED STATES DISTRICT COURT WESTERN DISTRICT OF OKLAHOMA CIV-18-1074-HE Civil Action No.: ______ Karalee Eaves, on behalf of herself and all others similarly situated, COMPLAINT AND DEMAND FOR JURY TRIAL Plaintiff, v. CAC Financial Corp., CLASS ACTION COMPLAINT Defendant. : : : : : : : : : : : For her Class Action Complaint, Plaintiff, Karalee Eaves, by and through her undersigned counsel, pleading on her own behalf and on behalf of all others similarly situated, states as follows: INTRODUCTION 1. Plaintiff, Karalee Eaves (“Plaintiff”), brings this class action for damages resulting from the illegal actions of CAC Financial Corp. (“CAC” or “Defendant”). Defendant negligently, knowingly, and/or willfully placed automated and prerecorded calls to Plaintiff’s cellular phone in violation of the Telephone Consumer Protection Act, 47 U.S.C. § 227, et seq. (the “TCPA”). 2. CAC is debt collector that operates an aggressive contact schedule which bombards unsuspecting consumers, with whom it has no relationship, with robocalls and prerecorded messages. 3. Plaintiff is such a consumer. She does not owe a debt to CAC directly or indirectly, yet has been bombarded with autodialed and pre-recorded calls regarding another individual, made without her consent and over her explicit objection. 4. Plaintiff seeks relief for herself and all others similarly situated for CAC’s unlawful behavior. JURISDICTION AND VENUE 5. This Court has original jurisdiction over this matter pursuant to 28 U.S.C. § 1331. Mims v. Arrow Fin. Serv., LLC, 132 S.Ct. 740, 751-53 (2012). 6. Jurisdiction in this District is proper pursuant to 28 U.S.C. § 1332(d)(2), as Plaintiff seeks up to $500 in damages for each violation of the TCPA, which when aggregated among a proposed class numbering more than a thousand members, exceeds the $5,000,000.00 threshold for federal court jurisdiction. Plaintiff also alleges a national class which will result in at least one class member residing in a different state. 7. The Court has personal jurisdiction over CAC as CAC’s principal place of business is within this District and because that acts that give rise to Plaintiff’s claims occurred within this District. 8. Venue is proper in this District. Defendant regularly, and at all times relevant herein, conducted business in this District. PARTIES 9. Plaintiff is, and at all times mentioned herein was, an adult individual residing in Heavener, Oklahoma. 10. CAC is an Oklahoma corporation with its principal place of business located at 2601 Northwest Expressway, Suite 1000E, Oklahoma City, Oklahoma 73112. 11. Plaintiff has never had a business relationship with CAC and never consented to be contacted by CAC on her cellular telephone. THE TELEPHONE CONSUMER PROTECTION ACT OF 1991 12. The TCPA regulates, among other things, the use of automated telephone dialing systems. 13. 47 U.S.C. § 227(a)(1) defines an automatic telephone dialing system (“ATDS”) as equipment having the capacity – (A) to store or produce telephone numbers to be called, using a random or sequential number generator; and (B) to dial such numbers. 14. 47 U.S.C. § 227(b)(1)(A)(iii) prohibits any call using an ATDS or an artificial or prerecorded voice to a cellular phone without prior express consent by the person being called. ALLEGATIONS APPLICABLE TO ALL COUNTS 15. Defendant has repeatedly placed calls using an ATDS and containing a prerecorded and/or artificial voice to Plaintiff’s cellular telephone (918) XXX-8474. 16. Plaintiff’s number was and is assigned to a cellular telephone service as specified in 47 U.S.C. § 227(b)(1)(A)(iii). 17. CAC calls Plaintiff from telephone numbers (405) 425-1549 and (405) 425- 18. CAC has inserted Plaintiff’s telephone number in an automated calling campaign to further its efforts to contact “Kendall Smith,” a person who Plaintiff does not have any relationship with and does not know. 19. CAC has bombarded the Plaintiff with multiple daily automated and prerecorded voice debt collection calls since January 2018 regarding “Kendall Smith.” 20. Plaintiff has advised CAC on multiple occasions that she is not Kendall Smith, she does not know Ms. Smith and that Ms. Smith cannot be reached at her cellular telephone number. 21. Plaintiff has asked CAC to stop calling her on multiple occasions regarding. Ms. Smith. 22. Nevertheless, the calls to Plaintiff at the -8474 number have persisted and continued. 23. At all times mentioned herein, CAC called Plaintiff’s cellular telephone using an “automatic telephone dialing system” (“autodialer”) as defined by 47 U.S.C. § 227(a)(1). When Plaintiff answered calls from CAC, she often heard a prerecorded recorded voice before being connected with a live representative. This is indicative of CAC’s use of a “predictive dialer.” 24. The Federal Communications Commission has defined ATDS under the TCPA to include “predictive dialers.” See In the Matter of Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, 23 F.C.C.R. 559, at ¶ 12, 2008 WL 65485 (F.C.C.) (2008). 25. In addition, upon information and belief the hardware and software combination utilized by CAC has the capacity to store and dial sequentially generated numbers, randomly generated numbers or numbers from a database of numbers. 26. Defendant uses prerecorded and artificial messages when it calls the Plaintiff’s cellular telephone. As noted, when Plaintiff answered CAC’s calls, she heard an artificial and/or prerecorded voice. 27. The same prerecorded message has been used by the Defendant on multiple occasions. 28. Defendant did not have Plaintiff’s prior express consent to place automated calls to Plaintiff on her cellular telephone. 29. Defendant did not have Plaintiff’s prior express consent to call Plaintiff using an artificial or prerecorded voice. CLASS ACTION ALLEGATIONS A. The Class 30. Plaintiff brings this case as a class action pursuant to Fed. R. Civ. P. 23 on behalf of herself and all others similarly situated. 31. Plaintiff represents, and is a member of the following two classes: Class A All persons within the United States to whom CAC or its agent/s and/or employee/s called said person’s cellular telephone through the use of any automatic telephone dialing system within the four years prior to the filing of the Complaint where such person was not a customer of CAC. Class B All persons within the United States to whom CAC or its agent/s and/or employee/s called said person’s cellular telephone with an artificial or prerecorded voice within the four years prior to the filing of the Complaint where such person was not a customer of CAC. 32. Defendant and its employees or agents are excluded from the Classes. Plaintiff does not know the number of members in the Classes, but believes the class members number in the several thousands, if not more. Thus, this matter should be certified as a class action to assist in the expeditious litigation of this matter. B. Numerosity 33. Upon information and belief, Defendant has placed automated and/or prerecorded message calls to cellular telephone numbers belonging to thousands of consumers, after being informed it was calling the wrong party, throughout the United States. The members of the Classes, therefore, are believed to be so numerous that joinder of all members is impracticable. 34. The exact number and identities of the Class members are unknown at this time and can only be ascertained through discovery. Identification of the class members is a matter capable of ministerial determination from Defendant’s call records. C. Common Questions of Law and Fact 35. There are questions of law and fact common to the Classes that predominate over any questions affecting only individual Class members. These questions include: a. Whether Defendant made calls to Plaintiff and Class members’ cellular telephones using an ATDS; b. Whether Defendant made calls to Plaintiff and Class members’ cellular telephones using an artificial or prerecorded voice; c. Whether Defendant can meet its burden of showing it obtained prior express consent to make each call; d. Whether Defendant’s conduct was knowing willful, and/or negligent; e. Whether Defendant is liable for damages, and the amount of such damages; and f. Whether Defendant should be enjoined from such conduct in the future. 36. The common questions in this case are capable of having common answers. If Plaintiff’s claim that Defendant routinely places automated and prerecorded calls to telephone numbers assigned to cellular telephone services is accurate, Plaintiff and the Class members will have identical claims capable of being efficiently adjudicated and administered in this case. D. Typicality 37. Plaintiff’s claims are typical of the claims of the Class members, as they are all based on the same factual and legal theories. E. Protecting the Interests of the Class Members 38. Plaintiff will fairly and adequately protect the interests of the Classes and has retained counsel experienced in handling class actions and claims involving unlawful business practices. Neither Plaintiff nor her counsel has any interests which might cause them not to vigorously pursue this action. F. Proceeding Via Class Action is Superior and Advisable 39. A class action is the superior method for the fair and efficient adjudication of this controversy. The interest of Class members in individually controlling the prosecutions of separate claims against CAC is small because it is not economically feasible for Class members to bring individual actions. 40. Management of this class action is unlikely to present any difficulties. Several courts have certified classes in TCPA actions. These cases include, but are not limited to: Mitchem v. Ill. Collection Serv., 271 F.R.D. 617 (N.D. Ill. 2011); Sadowski v. Med1 Online, LLC, 2008 WL 2224892 (N.D. Ill., May 27, 2008); CE Design Ltd. V. Cy’s Crabhouse North, Inc., 259 F.R.D. 135 (N.D. Ill. 2009); Lo v. Oxnard European Motors, LLC, 2012 WL 1932283 (S.D. Cal., May 29, 2012). COUNT I Negligent Violations of the Telephone Consumer Protection Act, 47 U.S.C. § 227, et seq. 41. Plaintiff repeats and realleges the above paragraphs of this Complaint and incorporates them herein by reference. 42. Defendant negligently placed multiple automated and prerecorded/artificial voice calls to cellular numbers belonging to Plaintiff and the other members of the Classes without their prior express consent. 43. Each of the aforementioned calls by Defendant constitutes a negligent violation of the TCPA. 44. Plaintiff and the Classes are entitled to an award of $500.00 in statutory damages for each call placed in violation of the TCPA pursuant to 47 U.S.C. § 227(b)(3)(B). 45. Additionally, Plaintiff and the Classes are entitled to and seek injunctive relief prohibiting such conduct by Defendant in the future. 46. Plaintiff and the Class are also entitled to and do seek a declaration that: a. Defendant violated the TCPA; b. Defendant utilized an ATDS to call Plaintiff and the Classes; c. Defendant placed artificial and prerecorded voice calls to Plaintiff and the Classes; d. Defendant placed automated and artificial and prerecorded voice calls to the Plaintiff and the Classes without prior express consent. COUNT II Knowing and/or Willful Violations of the Telephone Consumer Protection Act, 47 U.S.C. § 227, et seq. 47. Plaintiff repeats and realleges the above paragraphs of this Complaint and incorporates them herein by reference. 48. Defendant knowingly and/or willfully placed multiple automated and prerecorded/artificial voice calls to cellular numbers belonging to Plaintiff and the other members of the Classes without their prior express consent. 49. Each of the aforementioned calls by Defendant constitutes a knowing and/or willful violation of the TCPA. 50. As a result of Defendant’s knowing and/or willful violations of the TCPA, Plaintiff and the Class are entitled to an award of treble damages up to $1,500.00 for each call in violation of the TCPA pursuant to 47 U.S.C. § 227(b)(3)(B) and 47 U.S.C. § 227(b)(3)(C). 51. Additionally, Plaintiff and the Classes are entitled to and seek injunctive relief prohibiting such conduct by Defendant in the future. 52. Plaintiff and the Classes are also entitled to and do seek a declaration that: a. Defendant knowingly and/or willfully violated the TCPA; b. Defendant knowingly and/or willfully used an ATDS to call Plaintiff and the Classes; c. Defendant knowingly and/or willfully placed artificial and prerecorded voice calls to Plaintiff and the Classes; d. Defendant willfully placed artificial and prerecorded voice calls to non- customers such as Plaintiff and the Classes, knowing it did not have prior express consent to do so; and e. It is Defendant’s practice and history to place automated and artificial/prerecorded voice calls to non-customers without their prior express consent. PRAYER FOR RELIEF WHEREFORE, Plaintiff prays that the Court grant Plaintiff and the Classes the following relief against Defendant: 1. Injunctive relief prohibiting such violations of the TCPA by Defendant in the future; 2. Declaratory relief as requested; 3. Statutory damages of $500.00 for each and every call in violation of the TCPA pursuant to 47 U.S.C. § 227(b)(3)(B); 4. Treble damages of up to $1,500.00 for each and every call in violation of the TCPA pursuant to 47 U.S.C. § 227(b)(3)(C); 5. An award of attorneys’ fees and costs to counsel for Plaintiff; and 6. Such other relief as the Court deems just and proper. TRIAL BY JURY DEMANDED ON ALL COUNTS Dated: October 31, 2018 Respectfully submitted, By /s/ Sergei Lemberg Sergei Lemberg, Esq. LEMBERG LAW, L.L.C. 43 Danbury Road, 3rd Floor Wilton, CT 06897 Telephone: (203) 653-2250 Facsimile: (203) 653-3424 Attorneys for Plaintiff
privacy
uEQn_YgBF5pVm5zYYsVA
UNITED STATES DISTRICT COURT EASTERN DISTRICT OF MISSOURI ST. LOUIS DIVISION JASON VAHLE, as parent, guardian : and next friend of K.V., a minor, : individually and on behalf of : CASE NO.: all others similarly situated : : Plaintiff, : : v. : CLASS ACTION COMPLAINT : BJC HEALTH SYSTEM : JURY TRIAL DEMANDED : AS TO ALL COUNTS : Serve: CSC-Lawyers Incorporating Service Co., : 221 Bolivar Street : Jefferson City, MO 65101 : : Defendant. : __________________________________________: CLASS ACTION COMPLAINT 1. Plaintiff JASON VAHLE, as parent, guardian and next friend of K.V., a minor, individually and on behalf of all others similarly situated, bring this action against Defendant BJC HEALTH SYSTEM (“BJC” or “Defendant”), a Missouri non-profit corporation, to obtain damages, restitution, and injunctive relief for the Class, as defined below, from Defendant. Plaintiff makes the following allegations upon information and belief, except as to their own actions, the investigation of their counsel, and the facts that are a matter of public record: JURISDICTION AND VENUE 2. This Court has jurisdiction over this action under the Class Action Fairness Act (“CAFA”), 28 U.S.C. § 1332(d). There are at least 100 members in the proposed class, the aggregated claims of the individual Class Members exceed the sum or value of $5,000,000.00 exclusive of interest and costs, and members of the Proposed Class (such as named Plaintiff Vahle) are citizens of states different from Defendant. 3. Also, this Court has federal question subject matter jurisdiction over this action pursuant to 28 U.S.C. § 1331 because the Plaintiffs assert claims that necessarily raise substantial disputed federal issues under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and the Federal Trade Commission Act (15 U.S.C. § 45). See, e.g., infra at ¶¶ 48-54, 4. Defendant has sufficient minimum contacts in Missouri, as it is organized as a nonprofit corporation under the laws of the State of Missouri, and conducts the majority (if not all) of its business in the State of Missouri, thus rendering the exercise of jurisdiction by this Court proper and necessary. 5. Venue is proper in this District under 28 U.S.C. § 1391 because a substantial part of the events and omissions giving rise to these claims occurred in this District. NATURE OF THE ACTION 6. This class action arises out of the recent cyberattack and data breach (“Data Breach”) at Defendant’s medical facilities. As a result of the Data Breach, Plaintiff and approximately 287,876 Class Members suffered ascertainable losses in the form of the loss of the benefit of their bargain, out-of-pocket expenses and the value of their time reasonably incurred to remedy or mitigate the effects of the attack. In addition, Plaintiffs’ and Class Members’ sensitive personal information—which was entrusted to Defendant—was compromised and unlawfully accessed due to the Data Breach. Information compromised in the Data Breach includes names, demographic information, dates of birth, Social Security numbers, driver’s license or identification card numbers, employment information, health insurance information, medical information, other protected health information as defined by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), and additional personally identifiable information (“PII”) and protected health information (“PHI”) that Defendant collected and maintained (collectively the “Private Information”). 7. Plaintiff brings this class action lawsuit to address Defendant’s inadequate safeguarding of Class Members’ Private Information that it collected and maintained, and for failing to provide timely and adequate notice to Plaintiff and Class Members that their information had been subject to the unauthorized access of an unknown third party and precisely what specific type of information was accessed. 8. Defendant maintained the Private Information in a reckless manner. In particular, the Private Information was maintained on Defendant’s computer network in a condition vulnerable to cyberattacks. Upon information and belief, the mechanism of the cyberattack and potential for improper disclosure of Plaintiff’s and Class Members’ Private Information was a known risk to Defendant, and thus Defendant was on notice that failing to take steps necessary to secure the Private Information from those risks left that property in a dangerous condition. 9. In addition, Defendant and its employees failed to properly monitor the computer network and systems that housed the Private Information. Had Defendant properly monitored its property, it would have discovered the intrusion sooner. 10. Plaintiff’s and Class Members’ identities are now at risk because of Defendant’s negligent conduct since the Private Information that Defendant collected and maintained is now in the hands of data thieves. 11. Armed with the Private Information accessed in the Data Breach, data thieves can commit a variety of crimes including, e.g., opening new financial accounts in Class Members’ names, taking out loans in Class Members’ names, using Class Members’ names to obtain medical services, using Class Members’ health information to target other phishing and hacking intrusions based on their individual health needs, using Class Members’ information to obtain government benefits, filing fraudulent tax returns using Class Members’ information, obtaining driver’s licenses in Class Members’ names but with another person’s photograph, and giving false information to police during an arrest. 12. As a result of the Data Breach, Plaintiff and Class Members have been exposed to a heightened and imminent risk of fraud and identity theft. Plaintiff and Class Members must now and in the future closely monitor their financial accounts to guard against identity theft. 13. Plaintiff and Class Members may also incur out of pocket costs for, e.g., purchasing credit monitoring services, credit freezes, credit reports, or other protective measures to deter and detect identity theft. 14. Plaintiff seeks to remedy these harms on behalf of themselves and all similarly situated individuals whose Private Information was accessed during the Data Breach. 15. Plaintiff seeks remedies including, but not limited to, compensatory damages, reimbursement of out-of-pocket costs, and injunctive relief including improvements to Defendant’s data security systems, future annual audits, and adequate credit monitoring services funded by Defendant. PARTIES 16. Plaintiff Jason Vahle, and the minor K.V., are and, at all times mentioned herein, were individual citizens of the State of Illinois residing in the City of O’Fallon. 17. Defendant BJC is a non-profit health system with its principal place of business at 4901 Forest Park Avenue, Suite 1200, St. Louis, Missouri 63108. DEFENDANT’S BUSINESS 18. Defendant BJC HealthCare is one of the largest nonprofit health care organizations in the United States, and is focused on delivering services to residents primarily in the greater St. Louis, southern Illinois and mid-Missouri regions. 1 19. Defendant operates 15 hospitals and multiple community health locations. 20. Defendant provides medical care, treatment, and attendant services, including inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. 21. In the ordinary course of receiving treatment and health care services from BJC, patients are required to provide sensitive, personal and private information such as: a. Name, address, phone number and email address; b. Date of birth; c. Demographic information; d. Social Security number; e. Information relating to individual medical history; f. Insurance information and coverage; g. Information concerning an individual’s doctor, nurse or other medical providers; h. Photo identification; i. Employer information; and j. Other information that may be deemed necessary to provide care. k. Defendant also gathers certain medical information about patients and creates records of the care it provides to them. 1 https://www.bjc.org/About-Us/Facts-Figures 22. Additionally, Defendant may receive private and personal information from other individuals and/or organizations that are part of a patient’s “circle of care,” such as referring physicians, patients’ other doctors, patient’s health plan(s), close friends, and/or family members. 23. Defendant publishes on its website a page entitled “Patient Rights and Responsibilities,” which states that patients like Plaintiff and the Class Members have a right to “privacy of your health information.”2 24. All of Defendant’s employees, staff, entities, clinics, sites, and locations may share patient information with each other for various purposes without a written authorization, as disclosed in the BJC Healthcare Joint Notice of Privacy Practices (the “Privacy Notice”).3 The current privacy notice has an effective date of April 14, 2003, with the latest revision coming in July 2015. 25. The Privacy Notice is provided to every patient upon request and is posted on Defendant’s website. Defendant also notes that it has a policy “To give you this Notice of our Privacy Practices and legal duties with respect to protected health information.”4 26. Because of the highly sensitive and personal nature of the information Defendant acquires and stores with respect to its patients, BJC promises to, among other things: A) to ensure that health information that identifies you is kept private; B) to follow the terms of the Privacy Notice that is currently in effect; C) to make a good faith effort to obtain from patients a written acknowledgement that they have received or been given an opportunity to receive the Privacy Notice, and; D) to notify patients in writing within 60 days in the event patient health information 2 https://www.bjc.org/For-Patients-Visitors/Patient-Rights-Responsibilities 3 https://www.bjc.org/Portals/0/Content/HIPAA/BJC22094_BJC%20NPP%20COMMUNITY_fin. pdf?ver=2016-03-09-144707-350 4 Id. is compromised by BJC HealthCare, one of its affiliates, or by someone with whom we have contracted to conduct business on our behalf.5 27. The Privacy Notice also provides that written authorization will be requested for all uses and disclosures of protected health information or confidentiality, other than those uses expressly set out in the Privacy Notice.6 28. As its Privacy Policy makes clear, Defendant acquires, collects, and stores a massive amount of personally identifiable information on its patients. 29. As a condition of receiving medical care and treatment at its hospital and other facilities, Defendant requires that its patients entrust it with highly sensitive personal information. 30. By obtaining, collecting, using, and deriving a benefit from Plaintiff’s and Class Members’ PII, Defendant assumed legal and equitable duties and knew or should have known that it was responsible for protecting Plaintiff’s and Class Members’ PII from disclosure. 31. Plaintiff and the Class Members have taken reasonable steps to maintain the confidentiality of their PII. 32. Plaintiff and the Class Members relied on Defendant to keep their PII confidential and securely maintained, to use this information for business purposes only, and to make only authorized disclosures of this information. PLAINTIFF’S EXPERIENCE 33. On the first occasion on which he received medical care and treatment from Defendant at St. Louis Children’s Hospital7 (the date of which is known to Defendant through its 5 Id. 6 Id. 7 According to Defendant’s breach notice, St. Louis Children’s Hospital was one of BJC’s facilities whose patients were impacted by the Data Breach. https://www.bjc.org/Newsroom/Article/ArtMID/5522/ArticleID/4438/Notice-to-Patients own records), Plaintiff provided BJC with his name and the name of his minor child, address, phone number and email address; date of birth of the minor K.V.; demographic information (race, gender, etc.); his and the minor K.V.’s Social Security numbers; information relating to K.V.’s individual medical history; insurance information and coverage, and Plaintiff’s employer information. 34. On the first occasion on which the Plaintiff’s minor K.V. received medical care and treatment from Defendant at St. Louis Children’s Hospital (the date of which is known to Defendant through its own records), Plaintiff was shown or given copies of the Privacy Notice containing the promise to keep the personal and health information of himself and his minor child private and confidential. THE CYBERATTACK AND DATA BREACH 35. On March 6, 2020, BJC learned that an unauthorized person or persons gained access to three (3) BJC employee email accounts in a targeted cyberattack, expressly designed to gain access to private and confidential data, including the PII and PHI of patients like Plaintiffs and Class Members.8 36. The unauthorized third party gained access to the employee email accounts through a commonplace phishing attack, which is the most common form of targeted cyberattack. 37. The email accounts accessed by the Data Breach contained emails and attachment containing some patients’ names, dates of birth, medical record or patient account numbers, and limited treatment and/or clinical information, such as visit dates, provider names, medications, 8 https://www.hipaajournal.com/phishing-attack-at-bjc-healthcare-impacts-patients-at-19- hospitals/ diagnoses, and/or testing information. In some instances, patients’ Social Security numbers and/or drivers’ license numbers were also found in the accounts.9 38. The investigation was unable to determine whether the unauthorized person(s) actually viewed any email or attachment in the employee email accounts.10 39. The compromised email accounts contained messages and email attachments that included PII and PHI of at least 287,876 patients. 40. This data breach was particularly egregious because it was the second major data breach involving Defendant in approximately two years. On January 23, 2018, BJC performed a security scan which revealed one of its servers had been misconfigured which allowed sensitive information to be accessed without authentication. Action was immediately taken to reconfigure and secure the server to prevent data from being accessed. The investigation revealed an error had been made configuring the server on May 9, 2017, leaving documents and copies of identification documents accessible. Highly sensitive information such as Social Security numbers, insurance cards, and driver’s license numbers were left exposed on the internet for over eight (8) months’ time, along with patients’ names, addresses, contact telephone numbers, dates of birth, and treatment related information.11 41. The fact that this Data Breach occurred after Defendant’s prior 2018 breach demonstrates that Defendant did not correct or improve its data security systems, practices, and procedures, failed to properly implement basic data security practices, and failed to employ reasonable and appropriate measures to protect against unauthorized access to patient PII and PHI. 9 https://www.bjc.org/Newsroom/Article/ArtMID/5522/ArticleID/4438/Notice-to-Patients 10 Id. 11 https://www.hipaajournal.com/phi-of-33420-bjc-healthcare-patients-exposed-on-internet-for- 8-months/ 42. Plaintiff believes his Private Information was stolen (and subsequently sold) in the Data Breach. While BJC stated it was “unable to determine” whether Plaintiff’s and Class Members’ Private Information was compromised during this unauthorized access, it acknowledged it could not rule out the possibility. 43. Defendant has offered persons affected by the Data Breach complimentary credit monitoring and identity protection services,12 thereby acknowledging that the risk of future injury is actual, choate, imminent and certainly impending. 44. Despite being unable to rule out that the personal information of Plaintiffs and the Class Members was not compromised, Defendant did not begin to notify affected patients until May 5, 2020, nearly two months after the data breach was discovered. 45. Defendant had obligations created by HIPAA, contract, industry standards, common law, and representations made to Plaintiff and Class Members to keep their Private Information confidential and to protect it from unauthorized access and disclosure. 46. Plaintiff and Class Members provided their Private Information to Defendant with the reasonable expectation and mutual understanding that Defendant would comply with its obligations to keep such information confidential and secure from unauthorized access. 47. Defendant’s data security obligations were particularly important given the substantial increase in cyberattacks and/or data breaches in the healthcare industry preceding the date of the breach. 48. Indeed, cyberattacks have become so notorious that the Federal Bureau of Investigation and U.S. Secret Service have issued a warning to potential targets so they are aware of, and prepared for, a potential attack. As one report explained, “[e]ntities like smaller municipalities and hospitals are attractive to ransomware criminals . . . because they often have lesser IT defenses and a high incentive to regain access to their data quickly.”13 49. Therefore, the increase in such attacks, and attendant risk of future attacks, was widely known to the public and to anyone in Defendant’s industry, including Defendant. 50. Phishing attacks of the type that the unauthorized persons used to gain access to Defendant’s employee email accounts are among the oldest, most common, and well known form of cyberattacks. “Phishing is a cyber attack that uses disguised email as a weapon. The goal is to trick the email recipient into believing that the message is something they want or need — a request from their bank, for instance, or a note from someone in their company — and to click a link or download an attachment.”14 The fake link will typically mimic a familiar website and require the input of credentials. Once inputted, the credentials are then used to gain unauthorized access into a system. “It’s one of the oldest types of cyber-attacks, dating back to the 1990s” and one that every organization with an internet presence is aware.” 15 It remains the “simplest kind of cyberattack and, at the same time, the most dangerous and effective.”16 51. Phishing attacks are generally preventable with the implementation of a variety of proactive measures such as purchasing and using some sort of commonly available anti-malware security software (such as the ubiquitous Malwarebites). Most cybersecurity tools have the ability 13 https://www.law360.com/consumerprotection/articles/1220974/fbi-secret-service-warn-of- targeted-ransomware?nl_pk=3ed44a08-fcc2-4b6c-89f0- aa0155a8bb51&utm_source=newsletter&utm_medium=email&utm_campaign=consumerprotect ion (emphasis added). 14 Frulingher, J., “What is phishing? How this cyber attack works and how to prevent it,” CSO Online, April 7, 2020 https://www.csoonline.com/article/2117843/what-is-phishing-how-this- cyber-attack-works-and-how-to-prevent-it.html (last visited June 20, 2020) 15 Id. 16 Phishing, Malwarebytes, https://www.malwarebytes.com/phishing/ (last visited June 20, 2020). to detect when a link or an attachment isn't what it seems.17 Other proactive measures include sandboxing inbound e-mail (i.e. an automated process that segregates e-mail with attachments and links to an isolated test environment, or a “sandbox,” wherein a suspicious file or URL may be executed safely), inspecting and analyzing web traffic, penetration testing (which can be used to test an organization's security policy, its adherence to compliance requirements, its employees' security awareness and the organization's ability to identify and respond to security incidents), and employee education, just to name some of the well-known tools and techniques to prevent phishing attacks. DEFENDANT FAILS TO COMPLY WITH FTC GUIDELINES 52. The Federal Trade Commission (“FTC”) has promulgated numerous guides for businesses which highlight the importance of implementing reasonable data security practices. According to the FTC, the need for data security should be factored into all business decision- making. 53. In 2016, the FTC updated its publication, Protecting Personal Information: A Guide for Business, which established cyber-security guidelines for businesses. The guidelines note that businesses should protect the personal customer information that they keep; properly dispose of personal information that is no longer needed; encrypt information stored on computer networks; understand their network’s vulnerabilities; and implement policies to correct any security problems. The guidelines also recommend that businesses use an intrusion detection system to expose a breach as soon as it occurs; monitor all incoming traffic for activity indicating someone is attempting to hack the system; watch for large amounts of data being transmitted from the system; and have a response plan ready in the event of a breach. 54. The FTC further recommends that companies not maintain PII longer than is needed for authorization of a transaction; limit access to sensitive data; require complex passwords to be used on networks; use industry-tested methods for security; monitor for suspicious activity on the network; and verify that third-party service providers have implemented reasonable security measures. 55. The FTC has brought enforcement actions against businesses for failing to adequately and reasonably protect customer data, treating the failure to employ reasonable and appropriate measures to protect against unauthorized access to confidential consumer data as an unfair act or practice prohibited by Section 5 of the Federal Trade Commission Act (“FTCA”), 15 U.S.C. § 45. Orders resulting from these actions further clarify the measures businesses must take to meet their data security obligations. 56. These FTC enforcement actions include actions against healthcare providers like Defendant. See, e.g., In the Matter of Labmd, Inc., A Corp, 2016-2 Trade Cas. (CCH) ¶ 79708, 2016 WL 4128215, at *32 (MSNET July 28, 2016) (“[T]he Commission concludes that LabMD’s data security practices were unreasonable and constitute an unfair act or practice in violation of Section 5 of the FTC Act.”) 57. Defendant failed to properly implement basic data security practices. Defendant’s failure to employ reasonable and appropriate measures to protect against unauthorized access to patient PII and PHI constitutes an unfair act or practice prohibited by Section 5 of the FTC Act, 15 U.S.C. § 45. 58. Defendant was at all times fully aware of its obligation to protect the PII and PHI of its patients. Defendant was also aware of the significant repercussions that would result from its failure to do so. DEFENDANT FAILS TO COMPLY WITH INDUSTRY STANDARDS 59. As shown above, experts studying cyber security routinely identify healthcare providers as being particularly vulnerable to cyberattacks because of the value of the PII and PHI which they collect and maintain. 60. Several best practices have been identified that a minimum should be implemented by healthcare providers like Defendant, including but not limited to: educating all employees; strong passwords; multi-layer security, including firewalls, anti-virus, and anti-malware software; encryption, making data unreadable without a key; multi-factor authentication; backup data, and; limiting which employees can access sensitive data. 61. A number of industry and national best practices have been published and should be used as a go-to resource when developing an institution’s cybersecurity standards. The Center for Internet Security (CIS) released its Critical Security Controls, and all healthcare institutions are strongly advised to follow these actions. The CIS Benchmarks are the overwhelming option of choice for auditors worldwide when advising organizations on the adoption of a secure build standard for any governance and security initiative, including PCI DSS, HIPAA, NIST 800-53, SOX, FISMA, ISO/IEC 27002, Graham Leach Bliley and ITIL.18 62. Other best cybersecurity practices that are standard in the healthcare industry include installing appropriate malware detection software; monitoring and limiting the network ports; protecting web browsers and email management systems; setting up network systems such as firewalls, switches and routers; monitoring and protection of physical security systems; protection against any possible communication system; training staff regarding critical points. 18 https://www.cisecurity.org/cis-benchmarks/cis-benchmarks-faq/ 63. Defendant failed to meet the minimum standards of any of the following frameworks: the NIST Cybersecurity Framework, NIST Special Publications 800-53, 53A, or 800- 171; General Accounting Office (GAO) standards; the Federal Risk and Authorization Management Program (FEDRAMP); and the Center for Internet Security’s Critical Security Controls (CIS CSC), which are all established standards in reasonable cybersecurity readiness. DEFENDANT’S CONDUCT VIOLATES HIPAA AND EVIDENCES ITS INSUFFICIENT DATA SECURITY 64. HIPAA requires covered entities to protect against reasonably anticipated threats to the security of sensitive patient health information. 65. Covered entities must implement safeguards to ensure the confidentiality, integrity, and availability of PHI. Safeguards must include physical, technical, and administrative components. 66. Title II of HIPAA contains what are known as the Administrative Simplification provisions. 42 U.S.C. §§ 1301, et seq. These provisions require, among other things, that the Department of Health and Human Services (“HHS”) create rules to streamline the standards for handling PII like the data Defendant left unguarded. The HHS subsequently promulgated multiple regulations under authority of the Administrative Simplification provisions of HIPAA. These rules include 45 C.F.R. § 164.306(a)(1-4); 45 C.F.R. § 164.312(a)(1); 45 C.F.R. § 164.308(a)(1)(i); 45 C.F.R. § 164.308(a)(1)(ii)(D), and 45 C.F.R. § 164.530(b). 67. Defendants’ Data Breach resulted from a combination of insufficiencies that demonstrate they failed to comply with safeguards mandated by HIPAA regulations. DEFENDANT’S BREACH 68. Defendant breached its obligations to Plaintiffs and Class Members and/or was otherwise negligent and reckless because it failed to properly maintain and safeguard its computer systems and data. Defendant’s unlawful conduct includes, but is not limited to, the following acts and/or omissions: a. Failing to maintain an adequate data security system19 to reduce the risk of data breaches and cyber-attacks; b. Failing to adequately protect patients’ Private Information; c. Failing to properly monitor its own data security systems for existing intrusions; d. Failing to implement adequate and reasonable cyber-security procedures and protocols necessary to protect patient PII; Failing to disclose that they did not have adequately robust security practices to safeguard patient PHI and PII; e. Failing to take standard and reasonably available steps to prevent the Data Breach; f. Failing to implement and follow basic security procedures; g. Failing to ensure the confidentiality and integrity of electronic PHI it created, received, maintained, and/or transmitted, in violation of 45 C.F.R. § 164.306(a)(1); h. Failing to implement technical policies and procedures for electronic information systems that maintain electronic PHI to allow access only to those persons or software programs that have been granted access rights in violation of 45 C.F.R. § 164.312(a)(1); i. Failing to implement policies and procedures to prevent, detect, contain, and correct security violations in violation of 45 C.F.R. § 164.308(a)(1)(i); 19 A “data security system” is defined as “Generally, any means (technical, operational, or managerial) for keeping private the information contained in data that are transmitted, stored, or processed in a computer system.” https://www.encyclopedia.com/computing/dictionaries- thesauruses-pictures-and-press-releases/data-security-system “Data security system” thus includes human factors (i.e. employee behavior, employee supervision, employee training). j. Failing to implement procedures to review records of information system activity regularly, such as audit logs, access reports, and security incident tracking reports in violation of 45 C.F.R. § 164.308(a)(1)(ii)(D); k. Failing to protect against reasonably anticipated threats or hazards to the security or integrity of electronic PHI in violation of 45 C.F.R. § 164.306(a)(2); l. Failing to protect against reasonably anticipated uses or disclosures of electronic PHI that are not permitted under the privacy rules regarding individually identifiable health information in violation of 45 C.F.R. § 164.306(a)(3); m. Failing to ensure compliance with HIPAA security standard rules by its workforces in violation of 45 C.F.R. § 164.306(a)(4); n. Failing to train all members of its workforces effectively on the policies and procedures regarding PHI as necessary and appropriate for the members of its workforces to carry out their functions and to maintain security of PHI, in violation of 45 C.F.R. § 164.530(b); and/or o. Failing to render the electronic PHI it maintained unusable, unreadable, or indecipherable to unauthorized individuals, as it had not encrypted the electronic PHI as specified in the HIPAA Security Rule by “the use of an algorithmic process to transform data into a form in which there is a low probability of assigning meaning without use of a confidential process or key” (45 CFR § 164.304’s definition of “encryption”) p. Failing to comply with FTC guidelines for cybersecurity, in violation of Section 5 of the FTC Act, and; q. failing to adhere to industry standards for cybersecurity. 69. As the result of computer systems in dire need of security upgrading (including without limitation the failure to implement commonly available cybersecurity tools whose function includes protection against the well-known threat of phishing attacks), lack of training in the proper handling of phishing emails, inadequate procedures for handling emails containing viruses or other malignant computer code, and employees who opened files containing the virus or malignant code that perpetrated the cyberattack, Defendant negligently and unlawfully failed to safeguard Plaintiffs’ and Class Members’ Private Information. 70. Accordingly, as outlined below, Plaintiff’s and Class Members’ suffered multiple forms of actual damages, and their daily lives were severely disrupted. What’s more, they now face an increased risk of fraud and identity theft. Plaintiff and the Class Members also lost the benefit of the bargain they made with Defendant. PREVALENCE OF CYBER ATTACKS AND SUSCEPTIBILITY OF THE HEALTHCARE SECTOR 71. Data breaches, including those perpetrated against the healthcare sector of the economy, have become widespread. In 2016, the number of U.S. data breaches surpassed 1,000, a record high and a forty percent increase in the number of data breaches from the previous year. In 2017, a new record high of 1,579 breaches were reported, representing a 44.7 percent increase over 2016. In 2018, there was an extreme jump of 126 percent in the number of consumer records exposed from data breaches. In 2019, there was a 17 percent increase in the number of breaches (1,473) over 2018, with 164,683,455 sensitive records exposed. 72. The number of data breaches in the healthcare sector skyrocketed in 2019, with 525 reported breaches exposing nearly 40 million sensitive records (39,378,157), compared to only 369 breaches that exposed just over 10 million sensitive records (10,632,600) in 2018.20 20 https://www.idtheftcenter.org/wp-content/uploads/2020/01/01.28.2020_ITRC_2019-End-of- Year-Data-Breach-Report_FINAL_Highres-Appendix.pdf 73. Phishing cyberattacks against healthcare organizations are targeted. According to the 2019 Health Information Management Systems Society, Inc. (“HIMMS”) Cybersecurity Survey, “[a] pattern of cybersecurity threats and experiences is discernable across US healthcare organizations. Significant security incidents are a near-universal experience in US healthcare organizations with many of the incidents initiated by bad actors, leveraging e-mail as a means to compromise the integrity of their targets.”21 “Hospitals have emerged as a primary target because they sit on a gold mine of sensitive personally identifiable information for thousands of patients at any given time. From Social Security and insurance policies to next of kin and credit cards, no other organization, including credit bureaus, have so much monetizable information stored in their data centers.”22 74. The exposure of highly personal and highly confidential healthcare related data is of great consequence to patients. As the ID Theft Center notes: Medical identity theft is costly to consumers. Unlike credit-card fraud, victims of medical identity theft can suffer significant financial consequences. Sixty-five percent of medical identity theft victims had to pay an average of $13,500 to resolve the crime. In some cases, they paid the health care provider, repaid the insurer for services obtained by the thief, or they engaged an identity-service provider or legal counsel to help resolve the incident and prevent fraud. Those who have resolved the crime spent, on average, more than 200 hours on such activities as working with their insurer or health-care provider. Medical identity theft can have a negative impact on reputation. Forty-five percent of respondents said medical identity theft affected their reputation mainly because of embarrassment due to disclosure of sensitive personal health conditions; 19 percent of respondents believed the theft caused them to miss out on career opportunities. Three percent said it resulted in the loss of employment.23 21 https://www.himss.org/himss-cybersecurity-survey (last accessed June 20, 2020) 22 https://www.idigitalhealth.com/news/how-to-safeguard-hospital-data-from-email-spoofing- attacks (last accessed June 20, 2020) 23 https://www.idtheftcenter.org/medical-id-theft-costs-victims-big- money/#:~:text=Medical%20identity%20theft%20is%20costly,%2413%2C500%20to%20resolv e%20the%20crime. (last accessed June 20, 2020) CYBERATTACKS AND DATA BREACHES CAUSE DISRUPTION AND PUT CONSUMERS AT AN INCREASED RISK OF FRAUD AND IDENTIFY THEFT 75. Cyberattacks and data breaches at medical facilities like BJC are especially problematic because of the disruption they cause to the medical treatment and overall daily lives of patients affected by the attack. 76. For instance, loss of access to patient histories, charts, images and other information forces providers to limit or cancel patient treatment because of the disruption of service. 77. This leads to a deterioration in the quality of overall care patients receive at facilities affected by cyberattacks and related data breaches. 78. Researchers have further found that at medical facilities that experienced a data security incident, the incident was associated with deterioration in timeliness and patient outcomes, generally.24 79. Similarly, cyberattacks and related data security incidents inconvenience patients. The various inconveniences patients encounter as a result of such incidents include, but are not limited to: a. rescheduling medical treatment; b. finding alternative medical care and treatment; c. delaying or foregoing medical care and treatment; d. undergoing medical care and treatment without medical providers having access to a complete medical history and records; and losing patient medical history. 80. Cyberattacks are considered a breach under the HIPAA Rules because there is an access of PHI not permitted under the HIPAA Privacy Rule: 24 See https://onlinelibrary.wiley.com/doi/full/10.1111/1475-6773.13203. A breach under the HIPAA Rules is defined as “the acquisition, access, use, or disclosure of PHI in a manner not permitted under the [HIPAA Privacy Rule] which compromises the security or privacy of the PHI.” See 45 C.F.R. 164.40.25 81. Data breaches represent yet another problem for patients who have already experienced inconvenience and disruption associated with a cyberattack. 82. The United States Government Accountability Office released a report in 2007 regarding data breaches (“GOA Report”) in which it noted that victims of identity theft will face “substantial costs and time to repair the damage to their good name and credit record.”26 83. The FTC recommends that identity theft victims take several steps to protect their personal and financial information after a data breach, including contacting one of the credit bureaus to place a fraud alert (consider an extended fraud alert that lasts for 7 years if someone steals their identity), reviewing their credit reports, contacting companies to remove fraudulent charges from their accounts, placing a credit freeze on their credit, and correcting their credit reports.27 84. Identity thieves use stolen personal information such as Social Security numbers for a variety of crimes, including credit card fraud, phone or utilities fraud, and bank/finance fraud. 85. Identity thieves can also use Social Security numbers to obtain a driver’s license or official identification card in the victim’s name but with the thief’s picture; use the victim’s name and Social Security number to obtain government benefits; or file a fraudulent tax return using the victim’s information. In addition, identity thieves may obtain a job using the victim’s Social Security number, rent a house or receive medical services in the victim’s name, and may even give 25 Id. 26 See “Data Breaches Are Frequent, but Evidence of Resulting Identity Theft Is Limited; However, the Full Extent Is Unknown,” p. 2, U.S. Government Accountability Office, June 2007, https://www.gao.gov/new.items/d07737.pdf (last visited Apr. 12, 2019) (“GAO Report”). 27 See https://www.identitytheft.gov/Steps (last visited April 12, 2019). the victim’s personal information to police during an arrest resulting in an arrest warrant being issued in the victim’s name. A study by Identity Theft Resource Center shows the multitude of harms caused by fraudulent use of personal and financial information:28 86. Moreover, theft of Private Information is also gravely serious. PII/PHI is a valuable property right.29 Its value is axiomatic, considering the value of ”big data” in corporate America and the fact that the consequences of cyber thefts include heavy prison sentences. Even this 28 “Credit Card and ID Theft Statistics” by Jason Steele, 10/24/2017, at: https://www.creditcards.com/credit-card-news/credit-card-security-id-theft-fraud-statistics- 1276.php (last visited June 20, 2019). 29 See, e.g., John T. Soma, et al, Corporate Privacy Trend: The “Value” of Personally Identifiable Information (“PII”) Equals the “Value" of Financial Assets, 15 Rich. J.L. & Tech. 11, at *3-4 (2009) (“PII, which companies obtain at little cost, has quantifiable value that is rapidly reaching a level comparable to the value of traditional financial assets.”) (citations omitted). obvious risk to reward analysis illustrates beyond doubt that Private Information has considerable market value. 87. Theft of PHI, in particular, is gravely serious: “A thief may use your name or health insurance numbers to see a doctor, get prescription drugs, file claims with your insurance provider, or get other care. If the thief’s health information is mixed with yours, your treatment, insurance and payment records, and credit report may be affected.”30 Drug manufacturers, medical device manufacturers, pharmacies, hospitals and other healthcare service providers often purchase PII/PHI on the black market for the purpose of target marketing their products and services to the physical maladies of the data breach victims themselves. Insurance companies purchase and use wrongfully disclosed PHI to adjust their insureds’ medical insurance premiums. 88. It must also be noted there may be a substantial time lag – measured in years -- between when harm occurs and when it is discovered, and also between when Private Information and/or financial information is stolen and when it is used. According to the U.S. Government Accountability Office, which conducted a study regarding data breaches: [L]aw enforcement officials told us that in some cases, stolen data may be held for up to a year or more before being used to commit identity theft. Further, once stolen data have been sold or posted on the Web, fraudulent use of that information may continue for years. As a result, studies that attempt to measure the harm resulting from data breaches cannot necessarily rule out all future harm. See GAO Report, at p. 29. 89. Private Information and financial information are such valuable commodities to identity thieves that once the information has been compromised, criminals often trade the information on the “cyber black-market” for years. 30 See Federal Trade Commission, Medical Identity Theft, http://www.consumer.ftc.gov/articles/0171-medical-identity-theft (last visited March 27, 2020). 90. There is a strong probability that entire batches of stolen information have been dumped on the black market and are yet to be dumped on the black market, meaning Plaintiffs and Class Members are at an increased risk of fraud and identity theft for many years into the future. Thus, Plaintiffs and Class Members must vigilantly monitor their financial and medical accounts for many years to come. 91. Medical information is especially valuable to identity thieves. According to account monitoring company LogDog, coveted Social Security numbers were selling on the dark web for just $1 in 2016 – the same as a Facebook account. That pales in comparison with the asking price for medical data, which was selling for $50 and up.31 92. Because of its value, the medical industry has experienced disproportionally higher numbers of data theft events than other industries. Defendant therefore knew or should have known this and strengthened its data systems accordingly. Defendant was put on notice of the substantial and foreseeable risk of harm from a data breach, yet it failed to properly prepare for that risk. PLAINTIFF’S AND CLASS MEMBERS’ DAMAGES 93. To date, Defendant has done absolutely nothing to provide Plaintiff and the Class Members with relief for the damages they have suffered as a result of the Data Breach. 94. Plaintiff and Class Members have been damaged by the compromise of their Private Information in the Data Breach. 95. Plaintiff’s PII and PHI was compromised as a direct and proximate result of the Data Breach. 31 https://nakedsecurity.sophos.com/2019/10/03/ransomware-attacks-paralyze-and-sometimes- crush-hospitals/#content. 96. As a direct and proximate result of Defendant’s conduct, Plaintiff and Class Members have been placed at an imminent, immediate, and continuing increased risk of harm from fraud and identity theft. 97. As a direct and proximate result of Defendant’s conduct, Plaintiff and Class Members have been forced to expend time dealing with the effects of the Data Breach. 98. Plaintiff and Class Members face substantial risk of out-of-pocket fraud losses such as loans opened in their names, medical services billed in their names, tax return fraud, utility bills opened in their names, credit card fraud, and similar identity theft. 99. Plaintiff and Class Members face substantial risk of being targeted for future phishing, data intrusion, and other illegal schemes based on their Private Information as potential fraudsters could use that information to more effectively target such schemes to Plaintiff and Class Members. 100. Plaintiff and Class Members may also incur out-of-pocket costs for protective measures such as credit monitoring fees, credit report fees, credit freeze fees, and similar costs directly or indirectly related to the Data Breach. 101. Plaintiff and Class Members also suffered a loss of value of their Private Information when it was acquired by cyber thieves in the Data Breach. Numerous courts have recognized the propriety of loss of value damages in related cases. 102. Plaintiff and Class Members were also damaged via benefit-of-the-bargain damages. Plaintiff and Class Members overpaid for a service that was intended to be accompanied by adequate data security but was not. Part of the price Plaintiff and Class Members paid to Defendant was intended to be used by Defendant to fund adequate security of Defendant’s computer property and protect Plaintiff’s and Class Members’ Private Information. Thus, Plaintiff and the Class Members did not get what they paid for. 103. Plaintiff and Class Members have spent and will continue to spend significant amounts of time to monitor their financial and medical accounts and records for misuse. 104. Plaintiff and Class Members have suffered or will suffer actual injury as a direct result of the Data Breach. Many victims suffered ascertainable losses in the form of out-of-pocket expenses and the value of their time reasonably incurred to remedy or mitigate the effects of the Data Breach relating to: a. Finding fraudulent charges; b. Canceling and reissuing credit and debit cards; c. Purchasing credit monitoring and identity theft prevention; d. Addressing their inability to withdraw funds linked to compromised accounts; e. Taking trips to banks and waiting in line to obtain funds held in limited accounts; f. Placing “freezes” and “alerts” with credit reporting agencies; g. Spending time on the phone with or at a financial institution to dispute fraudulent charges; h. Contacting financial institutions and closing or modifying financial accounts; i. Resetting automatic billing and payment instructions from compromised credit and debit cards to new ones; j. Paying late fees and declined payment fees imposed as a result of failed automatic payments that were tied to compromised cards that had to be cancelled; and k. Closely reviewing and monitoring bank accounts and credit reports for unauthorized activity for years to come. 105. Moreover, Plaintiff and Class Members have an interest in ensuring that their Private Information, which is believed to remain in the possession of Defendant, is protected from further breaches by the implementation of security measures and safeguards, including but not limited to, making sure that the storage of data or documents containing personal and financial information is not accessible online, that access to such data is password-protected, and that such data is properly encrypted. 106. Further, as a result of Defendant’s conduct, Plaintiffs and Class Members are forced to live with the anxiety that their Private Information—which contains the most intimate details about a person’s life, including what ailments they suffer, whether physical or mental—may be disclosed to the entire world, thereby subjecting them to embarrassment and depriving them of any right to privacy whatsoever. 107. As a direct and proximate result of Defendant’s actions and inactions, Plaintiffs and Class Members have suffered a loss of privacy and are at an imminent and increased risk of future 108. Although their PII and PHI was improperly exposed on March 6, 2020, and allegedly discovered the same day, affected patients were not notified of the Data Breach until some time after May 5, 2020, depriving them of the ability to promptly mitigate potential adverse consequences resulting from the Data Breach. As a result of Defendant’s delay in detecting and notifying consumers of the Data Breach, the risk of fraud for Plaintiffs and Class Members has been driven even higher. CLASS ACTION ALLEGATIONS 109. Plaintiff, in accordance with and pursuant to FRCP Rule 23, brings this action on behalf of himself and a statewide class of similarly-situated individuals (“the Class”). 110. Plaintiff proposes the following Class definition, subject to amendment as appropriate: All persons whose PII was compromised as a result of the Data Breach announced by BJC on or about May 5, 2020 (the “Class”). Excluded from the Class are Defendant’s officers, directors, and employees; any entity in which Defendant has a controlling interest; and the affiliates, legal representatives, attorneys, successors, heirs, and assigns of Defendant. Excluded also from the Class are members of the judiciary to whom this case is assigned, their families and members of their staff. 111. Numerosity. The members of the Class are so numerous that joinder of all of them is impracticable. While the exact number of Class Members is unknown to Plaintiff at this time, based on information and belief, the Class consists of approximately 287,876 patients of Defendant whose data was compromised in the Cyberattack. 112. Commonality. There are questions of law and fact common to the Class, which predominate over any questions affecting only individual Class Members. These common questions of law and fact include, without limitation: a) Whether Defendant unlawfully used, maintained, lost, or disclosed Plaintiff’ and Class Members’ Private Information; b) Whether Defendant failed to implement and maintain reasonable security procedures and practices appropriate to the nature and scope of the information compromised in the cyberattack; c) Whether Defendant’s data security systems prior to and during the cyberattack complied with applicable data security laws and regulations including, e.g., HIPAA; d) Whether Defendant’s data security systems prior to and during the cyberattack were consistent with industry standards; e) Whether Defendant owed a duty to Class Members to safeguard their Private Information; f) Whether Defendant breached its duty to Class Members to safeguard their Private Information; g) Whether computer hackers obtained Class Members’ Private Information in the cyberattack; h) Whether Defendant knew or should have known that its data security systems, email handling policies and procedures, and monitoring processes were deficient; i) Whether Plaintiff and Class Members suffered legally cognizable damages as a result of Defendant’s misconduct; j) Whether Defendant owed a duty to provide Plaintiff and Class Members with notice of this data breach, and whether Defendant breached that duty; k) Whether Defendant’s conduct was negligent; l) Whether Defendant’s conduct was per se negligent; m) Whether Defendant’s acts, inactions, and practices complained of herein amount to acts of intrusion upon seclusion/invasion of privacy, n) Whether Defendant violated the Missouri Merchandise Practices Act, and; o) Whether Plaintiff and Class Members are entitled to damages, treble damages, civil penalties, punitive damages, and/or injunctive relief. 113. Typicality. Plaintiff’ claims are typical of those of other Class Members because Plaintiff’ information, like that of every other Class member, was compromised in the cyberattack. 114. Adequacy of Representation. Plaintiff will fairly and adequately represent and protect the interests of the members of the Class. Plaintiff’ Counsel are competent and experienced in litigating class actions. 115. Predominance. Defendant has engaged in a common course of conduct toward Plaintiff and Class Members, in that all the Plaintiff’ and Class Members’ data was stored on the same computer systems and unlawfully accessed in the same way. The common issues arising from Defendant’s conduct affecting Class Members set out above predominate over any individualized issues. Adjudication of these common issues in a single action has important and desirable advantages of judicial economy. 116. Superiority. A class action is superior to other available methods for the fair and efficient adjudication of the controversy. Class treatment of common questions of law and fact is superior to multiple individual actions or piecemeal litigation. Absent a class action, most Class Members would likely find that the cost of litigating their individual claim is prohibitively high and would therefore have no effective remedy. The prosecution of separate actions by individual Class Members would create a risk of inconsistent or varying adjudications with respect to individual Class Members, which would establish incompatible standards of conduct for Defendant. In contrast, the conduct of this action as a class action presents far fewer management difficulties, conserves judicial resources and the parties’ resources, and protects the rights of each class member. 117. Defendant has acted on grounds that apply generally to the Class as a whole, so that class certification, injunctive relief, and corresponding declaratory relief are appropriate on a class- wide basis. FOR A FIRST CAUSE OF ACTION NEGLIGENCE (On Behalf of Plaintiff and All Class Members) 118. Plaintiff re-alleges and incorporates by reference Paragraphs 1 through 117 above, as if fully set forth herein. 119. Defendant required Plaintiff and Class Members to submit non-public personal information in order to obtain medical services. 120. By collecting and storing this data in its computer property, and sharing it and using it for commercial gain, Defendant had a duty of care to use reasonable means to secure and safeguard its computer property—and Plaintiff’s and Class Members’ Private Information held within it—to prevent disclosure of the information, and to safeguard the information from theft. Defendant’s duty included a responsibility to implement processes by which it could detect a breach of its security systems in a reasonably expeditious period of time and to give prompt notice to those affected in the case of a data breach. 121. Defendant owed a duty of care to Plaintiff and Class Members to provide data security consistent with industry standards and other requirements discussed herein, and to ensure that its systems and networks, and the personnel responsible for them, adequately protected the Private Information. 122. Defendant’s duty of care to use reasonable security measures arose as a result of the special relationship that existed between Defendant and its client patients, which is recognized by laws and regulations including but not limited to HIPAA, as well as common law. Defendant was in a position to ensure that its systems were sufficient to protect against the foreseeable risk of harm to Class Members from a data breach. 123. Defendant’s duty to use reasonable security measures under HIPAA required Defendant to “reasonably protect” confidential data from “any intentional or unintentional use or disclosure” and to “have in place appropriate administrative, technical, and physical safeguards to protect the privacy of protected health information.” 45 C.F.R. § 164.530(c)(1). Some or all of the medical information at issue in this case constitutes “protected health information” within the meaning of HIPAA. 124. In addition, Defendant had a duty to employ reasonable security measures under Section 5 of the Federal Trade Commission Act, 15 U.S.C. § 45, which prohibits “unfair . . . practices in or affecting commerce,” including, as interpreted and enforced by the FTC, the unfair practice of failing to use reasonable measures to protect confidential data. 125. Defendant’s duty to use reasonable care in protecting confidential data arose not only as a result of the statutes and regulations described above, but also because Defendant is bound by industry standards to protect confidential Private Information. 126. Defendant breached its duties, and thus was negligent, by failing to use reasonable measures to protect Class Members’ Private Information. The specific negligent acts and omissions committed by Defendant include, but are not limited to, the following: a. Failing to adopt, implement, and maintain adequate security measures to safeguard Class Members’ Private Information; b. Failing to adequately monitor the security of their networks and systems; c. Failure to periodically ensure that their email system had plans in place to maintain reasonable data security safeguards; d. Allowing unauthorized access to Class Members’ Private Information; e. Failing to detect in a timely manner that Class Members’ Private Information had been compromised; and f. Failing to timely notify Class Members about the cyberattack so that they could take appropriate steps to mitigate the potential for identity theft and other damages. 127. It was foreseeable that Defendant’s failure to use reasonable measures to protect Class Members’ Private Information would result in injury to Class Members. Further, the breach of security was reasonably foreseeable given the known high frequency of phishing attacks and data breaches in the medical industry. 128. It was therefore foreseeable that the failure to adequately safeguard Class Members’ Private Information would result in one or more types of injuries to Class Members. 129. Plaintiff and Class Members are entitled to compensatory and consequential damages suffered as a result of the Data Breach. 130. Plaintiff and Class Members are also entitled to injunctive relief requiring Defendant to, e.g., (i) strengthen its data security systems and monitoring procedures; (ii) submit to future annual audits of those systems and monitoring procedures; and (iii) immediately provide adequate credit monitoring to all Class Members. FOR A SECOND CAUSE OF ACTION INTRUSION UPON SECLUSION/INVASTION OF PRIVACY (On Behalf of Plaintiff and All Class Members) 131. Plaintiff repeats and re-alleges each and every allegation contained in Paragraphs 1 through 117 as if fully set forth herein. 132. The State of Missouri recognizes the tort of invasion of privacy and finds that the Restatement (Second) of Torts’ distinctions among the four types of invasion of privacy are useful in deciding invasion of privacy claims. Corcoran v. Sw. Bell Tel. Co., 572 S.W.2d 212, 214 (Mo. App. 1978). One of the four types of invasion of privacy noted by the Restatement is an unreasonable intrusion upon the seclusion of another. 133. Plaintiff and Class Members had a reasonable expectation of privacy in the Private Information Defendant mishandled. 134. Defendant’s conduct as alleged above intruded upon Plaintiff’s and Class Members’ seclusion under common law. 135. By intentionally failing to keep Plaintiff’s and Class Members’ Private Information safe, and by intentionally misusing and/or disclosing said information to unauthorized parties for unauthorized use, Defendant intentionally invaded Plaintiff’s and Class Members’ privacy by: a. Intentionally and substantially intruding into Plaintiff’ and Class Members’ private affairs in a manner that identifies Plaintiff and Class Members and that would be highly offensive and objectionable to an ordinary person; and b. Intentionally publicizing private facts about Plaintiff and Class Members, which is highly offensive and objectionable to an ordinary person; and c. Intentionally causing anguish or suffering to Plaintiff and Class Members. 136. Defendant knew that an ordinary person in Plaintiff’s or a Class Member’s position would consider Defendant’s intentional actions highly offensive and objectionable. 137. Defendant invaded Plaintiff’s and Class members’ right to privacy and intruded into Plaintiff’s and Class Members’ private affairs by intentionally misusing and/or disclosing their Private Information without their informed, voluntary, affirmative, and clear consent. 138. Defendant intentionally concealed from Plaintiff and Class Members an incident that misused and/or disclosed their Private information without their informed, voluntary, affirmative, and clear consent. 139. As a proximate result of such intentional misuse and disclosures, Plaintiff’s and Class Members’ reasonable expectations of privacy in their Private Information was unduly frustrated and thwarted. Defendant’s conduct, amounting to a substantial and serious invasion of Plaintiff’s and Class Members’ protected privacy interests causing anguish and suffering such that an ordinary person would consider Defendant’s intentional actions or inaction highly offensive and objectionable. 140. In failing to protect Plaintiff’s and Class Members’ Private Information, and in intentionally misusing and/or disclosing their Private Information, Defendant acted with intentional malice and oppression and in conscious disregard of Plaintiff’s and Class Members’ rights to have such information kept confidential and private. Plaintiff, therefore, seek an award of damages on behalf of themselves and the Class. FOR A THIRD CAUSE OF ACTION BREACH OF EXPRESS CONTRACT (On Behalf of Plaintiff and All Class Members) 141. Plaintiff re-alleges and incorporates by reference Paragraphs 1 through 117 above, as if fully set forth herein. 142. Plaintiff and members of the Class allege that they entered into valid and enforceable express contracts, or were third-party beneficiaries of valid and enforceable express contracts, with Defendant. 143. The valid and enforceable express contracts that Plaintiff and Class Members entered into with Defendant include Defendant’s promise to protect nonpublic personal information given to Defendant or that Defendant gathers on its own from disclosure. 144. Under these express contracts, Defendant and/or its affiliated healthcare providers, promised and were obligated to: (a) provide healthcare to Plaintiff and Class Members; and (b) protect Plaintiff’ and the Class Members’ PII/PHI that was: (i) provided to obtain such healthcare; and/or (ii) created as a result of providing such healthcare. In exchange, Plaintiff and members of the Class agreed to pay money for these services. 145. Both the provision of healthcare and the protection of Plaintiff’ and Class Members’ PII/PHI were material aspects of these contracts. 146. At all relevant times, Defendant expressly represented in its Privacy Notice that it is required by law to: (1) “Keep health information about you private; (2) “Give you this [Privacy] Notice of our legal duties and privacy practices with respect to health information about you,” and; (3) “Follow the terms of the notice of privacy practices that is currently in effect.” Defendant further promises that it must obtain written authorization “for any category of use or disclosure that is not described above or authorized by law.”32 147. Defendant’s express representations, including, but not limited to, express representations found in its Privacy Notice and “Patient Rights” statement, formed an express contract requiring Defendant to implement data security adequate to safeguard and protect the privacy of Plaintiff’s and Class Members’ PII/PHI. 148. Consumers of healthcare value their privacy, the privacy of their dependents, and the ability to keep their PII/PHI associated with obtaining healthcare private. To customers such as Plaintiff and Class Members, healthcare that does not adhere to industry standard data security protocols to protect PII/PHI is fundamentally less useful and less valuable than healthcare that adheres to industry-standard data security. Plaintiff and Class Members would not have entered 32 https://www.bjc.org/Portals/0/Content/HIPAA/BJC22094_BJC%20NPP%20COMMUNITY_fin. pdf?ver=2016-03-09-144707-350 into these contracts with Defendant and/or its affiliated healthcare providers as a direct or third- party beneficiary without an understanding that their PII/PHI would be safeguarded and protected. 149. A meeting of the minds occurred, as Plaintiff and members of the Class provided their PII/PHI to Defendant and/or its affiliated healthcare providers, and paid for the provided healthcare in exchange for, amongst other things, protection of their PII/PHI. 150. Plaintiff and Class Members performed their obligations under the contract, including when they paid for their health care services. 151. Defendant materially breached its contractual obligation to protect the nonpublic personal information Defendant gathered when the information was accessed or exfiltrated by unauthorized personnel as part of the Data Breach. 152. Defendant materially breached the terms of these express contracts, including, but not limited to, the terms stated in the relevant Privacy Notice. Defendant did not “maintain the privacy” of Plaintiff’s and Class Members’ PII/PHI as evidenced by their notifications of the Data Breach to Plaintiff and Class Members. Specifically, Defendant did not comply with industry standards, or otherwise protect Plaintiff’s and the Class Members’ PII/PHI, as set forth above. 153. The Data Breach was a reasonably foreseeable consequence of Defendant’s actions in breach of these contracts. 154. As a result of Defendant’s failure to fulfill the data security protections promised in these contracts, Plaintiff and Class Members did not receive the full benefit of the bargain, and instead received healthcare and other services that were of a diminished value to that described in the contracts. Plaintiff and Class Members therefore were damaged in an amount at least equal to the difference in the value of the healthcare with data security protection they paid for and the healthcare they received. 155. Had Defendant disclosed that its security was inadequate or that it did not adhere to industry-standard security measures, the Plaintiff, the Class Members, or any reasonable person would not have accepted or purchased healthcare from Defendant and/or their affiliated healthcare providers. 156. As a direct and proximate result of the data security incident, Plaintiff and Class Members have been harmed and have suffered, and will continue to suffer, actual damages and injuries, including without limitation the release, disclosure, and publication of their PII/PHI, the loss of control of their PII/PHI, the imminent risk of suffering additional damages in the future, disruption of their medical care and treatment, out-of-pocket expenses, and the loss of the benefit of the bargain they had struck with Defendant. 157. Plaintiff and Class Members are entitled to compensatory and consequential damages suffered as a result of the Data Breach. FOR A FOURTH CAUSE OF ACTION BREACH OF IMPLIED CONTRACT (On Behalf of Plaintiff and All Class Members) 158. Plaintiff re-alleges and incorporates by reference Paragraphs 1 through 117 above, as if fully set forth herein. 159. When Plaintiff and Class Members provided their Private Information to Defendant SFHS in exchange for Defendant’s services, they entered into implied contracts with Defendant pursuant to which Defendant agreed to reasonably protect such information. 160. Defendant solicited and invited Class Members to provide their Private Information as part of Defendant’s regular business practices. Plaintiff and Class Members accepted Defendant’s offers and provided their Private Information to Defendant. 161. In entering into such implied contracts, Plaintiff and Class Members reasonably believed and expected that Defendant’s data security practices complied with relevant laws and regulations, including HIPAA, and were consistent with industry standards. 162. Class Members accepted healthcare from, and paid money to Defendant reasonably believed and expected that Defendant would use part of those funds to maintain adequate data security. Defendant failed to do so. 163. Plaintiff and Class Members would not have entrusted their Private Information to Defendant in the absence of the implied contract between them and Defendant to keep their information reasonably secure. Plaintiff and Class Members would not have entrusted their Private Information to Defendant in the absence of their implied promise to monitor its computer systems and networks to ensure that it adopted reasonable data security measures. 164. Plaintiff and Class Members fully and adequately performed their obligations under the implied contracts with Defendant. 165. Defendant breached their implied contracts with Class Members by failing to safeguard and protect their Private Information. 166. As a direct and proximate result of Defendant’s breaches of the implied contracts, Class Members sustained damages as alleged herein. 167. Plaintiff and Class Members are entitled to compensatory and consequential damages suffered as a result of the Data Breach. 168. Plaintiff and Class Members are also entitled to injunctive relief requiring Defendant to, e.g., (i) strengthen their data security systems and monitoring procedures; (ii) submit to future annual audits of those systems and monitoring procedures; and (iii) immediately provide adequate credit monitoring to all Class Members. FOR A FIFTH CAUSE OF ACTION NEGLIGENCE PER SE (On Behalf of Plaintiff and All Class Members) 169. Plaintiff re-alleges and incorporates by reference Paragraphs 1 through 117, above as if fully set forth herein. 170. Pursuant to the Federal Trade Commission Act (15 U.S.C. § 45), Defendant had a duty to provide fair and adequate computer systems and data security practices to safeguard Plaintiff’ and Class Members’ Private Information. 171. Pursuant to HIPAA (42 U.S.C. § 1302d, et seq.), Defendant had a duty to implement reasonable safeguards to protect Plaintiff’ and Class Members’ Private Information. 172. Pursuant to HIPAA, Defendant had a duty to render the electronic PHI it maintained unusable, unreadable, or indecipherable to unauthorized individuals, as specified in the HIPAA Security Rule by “the use of an algorithmic process to transform data into a form in which there is a low probability of assigning meaning without use of a confidential process or key” (45 CFR 164.304 definition of encryption). 173. Pursuant to the Gramm-Leach-Bliley Act (15 U.S.C. § 6801), Defendant had a duty to protect the security and confidentiality of Plaintiff’s and Class Members’ Private Information. 174. Defendant breached its duties to Plaintiff and Class Members under the Federal Trade Commission Act, HIPAA, and the Gramm-Leach-Bliley Act by failing to provide fair, reasonable, or adequate computer systems and data security practices to safeguard Plaintiff’ and Class Members’ Private Information. 175. Defendant’s failure to comply with applicable laws and regulations constitutes negligence per se. 176. But for Defendant’s wrongful and negligent breach of its duties owed to Plaintiff and Class Members, Plaintiff and Class Members would not have been injured. 177. The injury and harm suffered by Plaintiff and Class Members was the reasonably foreseeable result of Defendant’s breach of its duties. Defendant knew or should have known that it was failing to meet its duties, and that Defendant’s breach would cause Plaintiff and Class Members to experience the foreseeable harms associated with the exposure of their Private Information. 178. As a direct and proximate result of Defendant’s negligent conduct, Plaintiff and Class Members have suffered injury and are entitled to compensatory, consequential, and punitive damages in an amount to be proven at trial. FOR A SIXTH CAUSE OF ACTION BREACH OF FIDUCIARY DUTY (On Behalf of Plaintiff and All Class Members) 179. Plaintiff re-alleges and incorporates by reference Paragraphs 1 through 117, above as if fully set forth herein. 180. In light of the special relationship between Defendant and Plaintiff and Class Members, whereby Defendant became entrusted with, and the guardian of Plaintiff’ and Class Members’ Private Information, Defendant became a fiduciary by its undertaking and guardianship of the Private Information, to act primarily for the benefit of its patients, including Plaintiff and Class Members, (1) for the safeguarding of Plaintiff’ and Class Members’ Private Information; (2) to timely notify Plaintiff and Class Members of a data breach and disclosure; and (3) maintain complete and accurate records of what patient information (and where) Defendant did and does 181. Defendant has a fiduciary duty to act for the benefit of Plaintiff and Class Members upon matters within the scope of its patients’ relationship, in particular, to keep secure the Private Information of its patients. 182. Defendant breached its fiduciary duties to Plaintiff and Class Members by failing to diligently discovery, investigate, and give notice of the Data Breach in a reasonable and practicable period of time. 183. Defendant breached its fiduciary duties to Plaintiff and Class Members by failing to encrypt and otherwise protect the integrity of the systems containing Plaintiff’s and Class Members’ Private Information. 184. Defendant breached its fiduciary duties owed to Plaintiff and Class Members by failing to timely notify and/or warn Plaintiff and Class Members of the Data Breach. 185. Defendant breached its fiduciary duties owed to Plaintiff and Class Members by failing to ensure the confidentiality and integrity of electronic PHI Defendant created, received, maintained, and transmitted, in violation of 45 C.F.R. § 164.306(a)(1). 186. Defendant breached its fiduciary duties owed to Plaintiff and Class Members by failing to implement technical policies and procedures for electronic information systems that maintain electronic PHI to allow access only to those persons or software programs that have been granted access rights in violation of 45 C.F.R. § 164.312(a)(1). 187. Defendant breached its fiduciary duties owed to Plaintiff and Class Members by failing to implement policies and procedures to prevent, detect, contain, and correct security violations, in violation of 45 C.F.R. § 164.308(a)(1). 188. Defendant breached its fiduciary duties owed to Plaintiff and Class Members by failing to identify and respond to suspected or known security incidents and to mitigate, to the extent practicable, harmful effects of security incidents that are known to the covered entity in violation of 45 C.F.R. § 164.308(a)(6)(ii). 189. Defendant breached its fiduciary duties owed to Plaintiff and Class Members by failing to protect against any reasonably anticipated threats or hazards to the security or integrity of electronic PHI in violation of 45 C.F.R. § 164.306(a)(2). 190. Defendant breached its fiduciary duties owed to Plaintiff and Class Members by failing to protect against any reasonably anticipated uses or disclosures of electronic PHI that are not permitted under the privacy rules regarding individually identifiable health information in violation of 45 C.F.R. § 164.306(a)(3). 191. Defendant breached its fiduciary duties owed to Plaintiff and Class Members by failing to ensure compliance with the HIPAA security standard rules by its workforce in violation of 45 C.F.R. § 164.306(a)(94). 192. Defendant breached its fiduciary duties owed to Plaintiff and Class Members by impermissibly and improperly using and disclosing PHI that is and remains accessible to unauthorized persons in violation of 45 C.F.R. § 164.502, et seq. 193. Defendant breached its fiduciary duties owed to Plaintiff and Class Members by failing to effectively train all members of its workforce (including independent contractors) on the policies and procedures with respect to PHI as necessary and appropriate for the members of its workforce to carry out their functions and to maintain security of PHI in violation of 45 C.F.R. § 164.530(b) and 45 C.F.R. § 164.308(a)(5). 194. Defendant breached its fiduciary duties owed to Plaintiff and Class Members by failing to design, implement, and enforce policies and procedures establishing physical and administrative safeguards to reasonably safeguard PHI, in compliance with 45 C.F.R. § 164.530(c). 195. Defendant breached its fiduciary duties to Plaintiff and Class Members by otherwise failing to safeguard Plaintiff’s and Class Members’ Private Information. 196. As a direct and proximate result of Defendant’s breaches of its fiduciary duties, Plaintiff and Class Members have suffered and will suffer injury, including but not limited to: (i) actual disruption of ongoing medical care and treatment; (ii) actual identity theft; (iii) the compromise, publication, and/or theft of their Private Information; (iv) out-of-pocket expenses associated with the prevention, detection, and recovery from identity theft and/or unauthorized use of their Private Information; (v) lost opportunity costs associated with effort expended and the loss of productivity addressing and attempting to mitigate the actual and future consequences of the Data Breach, including but not limited to efforts spent researching how to prevent, detect, contest, and recover from identity theft; (vi) the continued risk to their Private Information, which remains in Defendant’s possession and is subject to further unauthorized disclosures so long as Defendant fails to undertake appropriate and adequate measures to protect the Private Information in its continued possession; (vii) future costs in terms of time, effort, and money that will be expended as result of the Data Breach for the remainder of the lives of Plaintiff and Class Members; and (viii) the diminished value of Defendant’s services they received. 197. As a direct and proximate result of Defendant’s breaches of its fiduciary duties, Plaintiff and Class Members have suffered and will continue to suffer other forms of injury and/or harm, and other economic and non-economic losses. FOR A SEVENTH CAUSE OF ACTION MISSOURI MERCHANDISE PRACTICES ACT MO. REV. STAT. § 407.101, ET SEQ. (On Behalf of Plaintiff and Class Members) 198. Plaintiff re-alleges and incorporates by reference the allegations contained in Paragraphs 1 through 117 above as if fully restated herein. 199. Defendant is a “person” as defined by Mo. Rev. Stat. § 407.010(5). 200. Defendant advertised, offered, or sold goods or services in Missouri and engaged in trade or commerce directly or indirectly affecting the people of Missouri, as defined by Mo. Rev. Stat. § 407.010(4), (6) and (7). 201. Plaintiff and Class Members purchased or leased goods or services primarily for personal, family, or household purposes from Defendant. 202. Defendant engaged in unlawful, unfair, and deceptive acts and practices, in connection with the sale or advertisement of merchandise in trade or commerce, in violation of Mo. Rev. Stat. § 407.020(1), including: a. Failing to implement and maintain reasonable security and privacy measures to protect Plaintiff’s and Class Members’ Private Information, which was a direct and proximate cause of the Data Breach; b. Failing to identify foreseeable security and privacy risks, which was a direct and proximate cause of the Data Breach; c. Failing to comply with common law and statutory duties pertaining to the security and privacy of Plaintiff and Class Members’ Sensitive Information, including duties imposed by the FTC, 15 U.S.C. § 45, HIPAA, 42 U.S.C. § 1302d, et seq., and the GLBA, 15 U.S.C. § 6801, et seq., which was a direct and proximate cause of the Data Breach d. Misrepresenting that it would protect the privacy and confidentiality of Plaintiff’s and Class Members’ Private Information, including implementing and maintaining reasonable security measures; e. Misrepresenting that it would comply with common law and statutory duties pertaining to the security and privacy of Plaintiff’ and Class Members’ Private Information, including duties imposed by Section 5 of the FTC Act, 15 U.S.C. § 45, HIPAA, 42 U.S.C. § 1302d et seq., and the GLBA, 15 U.S.C. § 6801, et seq.; f. Omitting, suppressing, and concealing the material fact that it did not reasonably or adequately secure Plaintiff’s and Class Members’ Private Information; and g. Omitting, suppressing, and concealing the material fact that it did not comply with common law and statutory duties pertaining to the security and privacy of Plaintiff’s and Class Members’ Private Information, including duties imposed by the FTC Act, 15 U.S.C. § 45, HIPAA, 42 U.S.C. § 1302d et seq., and the GLBA, 15 U.S.C. § 6801, et seq. 203. Defendant’s representations and omissions were material because they were likely to deceive reasonable consumers about the adequacy of Defendant’s data security and ability to protect the confidentiality of consumers’ Private Information. 204. As a direct and proximate result of Defendant’s unlawful, unfair, and deceptive acts and practices, Plaintiff and Class Members have suffered and will continue to suffer injury, ascertainable losses of money or property, and monetary and non-monetary damages, including from fraud and identity theft; time and expenses related to monitoring their financial accounts for fraudulent activity; an increased, imminent risk of fraud and identity theft; and loss of value of their Personal Information. 205. Plaintiff and Class Members seek all monetary and non-monetary relief allowed by law, including actual damages, attorneys’ fees and costs, injunctive relief, and any other appropriate relief. PRAYER FOR RELIEF WHEREFORE, Plaintiff prays for judgment as follows: a) For an Order certifying this action as a class action and appointing Plaintiff and his Counsel to represent the Class; b) For equitable relief enjoining Defendant from engaging in the wrongful conduct complained of herein pertaining to the misuse and/or disclosure of Plaintiff’ and Class Members’ Private Information, and from refusing to issue prompt, complete and accurate disclosures to Plaintiff and Class Members; c) For equitable relief compelling Defendant to utilize appropriate methods and policies with respect to consumer data collection, storage, and safety, and to disclose with specificity the type of PII and PHI compromised during the Data Breach; d) For equitable relief requiring restitution and disgorgement of the revenues wrongfully retained as a result of Defendant’s wrongful conduct; e) Ordering Defendant to pay for not less than three years of credit monitoring services for Plaintiff and the Class; f) For an award of actual damages, compensatory damages, statutory damages, and statutory penalties, in an amount to be determined, as allowable by law; g) For an award of punitive damages, as allowable by law; h) For an award of attorneys’ fees and costs, and any other expense, including expert witness fees; i) Pre- and post-judgment interest on any amounts awarded; and j) Such other and further relief as this court may deem just and proper. JURY TRIAL DEMANDED Plaintiff demands a trial by jury on all claims so triable. Dated: June 22, 2020 Respectfully submitted, PEIFFER WOLF CARR KANE & CONWAY, APLC By: /s/ Brandon M. Wise Brandon M. Wise – Mo. Bar #67242 Paul A. Lesko – Mo. Bar #51914 818 Lafayette Ave., Floor 2 St. Louis, MO 63104 Phone: 314.833.4825 [email protected] [email protected] MASON LIETZ & KLINGER LLP Gary E. Mason (pro hac vice forthcoming) David K. Lietz (pro hac vice forthcoming) 5101 Wisconsin Ave., NW, Ste. 305 Washington, DC 20016 Phone: 202.640.1160 [email protected] [email protected] Gary M. Klinger (pro hac vice forthcoming) MASON LIETZ & KLINGER LLP 227 W. Monroe Street, Suite 2100 Chicago, IL 60630 Tel.: (847) 208-4585 [email protected] Attorneys for Plaintiff and the Proposed Class
securities
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Case No. JURY TRIAL DEMANDED ) ) ) ) ) ) ) ) ) ) IN THE UNITED STATES DISTRICT COURT FOR THE CENTRAL DISTRICT OF ILLINOIS JOHN BAKER, individually and on behalf of all others similarly situated, Plaintiff, v. CERTIFIED PAYMENT PROCESSING L.P., Defendant. CLASS ACTION COMPLAINT Plaintiff John Baker (“Plaintiff”) brings this Class Action Complaint against Defendant Certified Payment Processing, L.P. (“CPP”), on behalf of himself and all others similarly situated, and complains and alleges upon personal knowledge as to himself and his own acts and experiences, and, as to all other matters, upon information and belief, including investigation conducted by his attorneys. I. NATURE OF THE ACTION 1. CPP is a payment processing services company that, in an attempt to drum up business, harasses individuals and businesses with repeated telephone calls – and even in-person visits – promoting its products and services and soliciting sales without prior express written consent, continuing to do so after the called individual has asked them to stop, in many instances a number of times. CPP conducts its business operations, in part, through the website “www.cpp-360.com.” See Exhibit A. CPP’s rating with the Better Business Bureau is an “F” based on hundreds of consumer complaints.1 1 See http://www.bbb.org/dallas/business-reviews/credit-card-processing-service/certified- payment-processing-lp-in-carrollton-tx-90016633 (last visited December 28, 2015). 2. In an effort to market its products and services, CPP placed (or directed to be placed on its behalf) unsolicited, unauthorized calls to the telephones of Plaintiff and each of the members of the Class without prior express written consent in violation of the Telephone Consumer Protection Act, 47 U.S.C. § 227, et seq. (“TCPA”). 3. Neither Plaintiff nor the other Class members ever desired, permitted, authorized, or consented in writing – as is required under the TCPA – to allow CPP to place calls to their telephones. In fact, at all relevant times, Plaintiff’s and the Class members’ telephone numbers were registered with the National Do Not Call Registry (the “DNC List”). 4. By placing such unauthorized calls, CPP caused Plaintiff and each of the Class members actual harm, including the aggravation and nuisance that necessarily accompanies the receipt of numerous unsolicited calls, and the monies paid to their telephone carriers for the receipt of such messages. 5. In order to redress these injuries, Plaintiff seeks an injunction requiring CPP to cease all unsolicited telemarketing calling activities and an award of statutory damages to the Class members under the TCPA, together with costs and reasonable attorneys’ fees. II. JURISDICTION AND VENUE 6. This Court has original jurisdiction over the claims in this action pursuant to 28 U.S.C. § 1331 because they arise under the laws of the United States and further, under 28 U.S.C. § 1332(d), because (a) at least one member of the putative class is a citizen of a state different from CPP, (b) the amount in controversy exceeds $5,000,000, exclusive of interest and costs, and (c) none of the exceptions under that subsection apply to this action. 7. This Court has personal jurisdiction over CPP under the Illinois long-arm statute, 735 ILCS 5/2-209, because CPP engaged in solicitation or service activities within the State of Illinois. This Court also has personal jurisdiction over CPP because a substantial a portion of the wrongdoing alleged in this Complaint took place in and/or was directed toward this State. CPP, by sending mass text messages into this State soliciting business, has sufficient contacts in this State to render the exercise of jurisdiction by this Court permissible. 8. Venue is proper in this District pursuant to 28 U.S.C. § 1391(b) because a substantial part of the events giving rise to the claim occurred in this District. III. PARTIES Plaintiff 9. Plaintiff John Baker is an individual domiciled in Sangamon County, Illinois. For purposes of 28 U.S.C. § 1332, Plaintiff is a citizen of the State of Illinois. Defendant 10. Defendant CPP is a limited partnership organized in and existing under the laws of the State of Texas with its principal place of business located at 3350 Boyington Drive, Suite 110, Carrollton, TX 75006. For purposes of 28 U.S.C. § 1332, CPP is a citizen of the State of IV. FACTUAL BACKGROUND 11. In recent years, companies looking to solicit new customers have employed advanced technologies making it easier to market their products and services. According to a recent report examining class actions under the TCPA in the Northern District of Illinois: Autodialers (also known as robocalls) automatically deliver a prerecorded message to a list of telephone numbers, and thus remove the need for human representatives. These predictive dialers were developed to find better pacing (scheduling of dialing attempts) by collecting and analyzing data on the proportion of call attempts that are answered, durations of time from call initiation to answer, and durations of service. The technology was designed to minimize both the time that telemarketers must spend waiting between conversations and amount of abandoned calls experienced by consumers.2 12. As part of just such an advertising campaign, CPP has placed and continues to place unsolicited calls to Plaintiff’s and the Class members’ telephones without prior express written consent and in violation of the DNC List. 13. Plaintiff has been a subscriber of the telephone number ending in 8391 since at least 2007 and registered that number on the DNC List on October 23, 2007. 14. From June 2015 to the date of this filing, CPP placed approximately 100 phone calls to Plaintiff’s telephone number in an attempt to market and promote its payment processing products and services. 15. For example, from late August 2015 to late September 2015 alone, Plaintiff received twenty six (26) unsolicited calls from CPP. 16. For each of these twenty six calls, Plaintiff’s caller ID displayed the calling number as “(972) 301-3798” in Richardson, Texas, and the calling party as “CPP.” The calls occurred on the following dates and times:  August 28, 2015 at 8:52 a.m. CDT  August 31, 2015 at 9:48 a.m. CDT  September 1, 2015 at 10:59 a.m. CDT  September 1, 2015 at 12:47 p.m. CDT  September 2, 2015 at 9:11 a.m. CDT  September 3, 2015 at 10:10 a.m. CDT 2 Institute for Consumer Antitrust Studies, Loyola University Chicago School of Law, THE TELEPHONE CONSUMER PROTECTION ACT OF 1991: ADAPTING CONSUMER PROTECTION TO CHANGING TECHNOLOGY 7 (Fall 2013) (emphasis added). The report “was made possible through a cy pres distribution from a class action involving the TCPA in the Northern District of Illinois under the supervision of Senior Judge William Hart and Magistrate Judge Morton Denlow.” Id. at 2.  September 3, 2015 at 10:10 a.m. CDT3  September 3, 2015 at 11:24 a.m. CDT  September 4, 2015 at 11:08 a.m. CDT  September 4, 2015 at 2:05 p.m. CDT  September 8, 2015 at 1:51 p.m. CDT  September 8, 2015 at 2:53 p.m. CDT  September 9, 2015 at 1:14 p.m. CDT  September 10 at 11:32 a.m. CDT  September 11, 2015 at 12:16 p.m. CDT  September 11, 2015 at 12:16 p.m. CDT  September 15, 2015 at 1:03 p.m. CDT  September 16, 2015 at 1:36 p.m. CDT  September 16, 2015 at 3:24 p.m. CDT  September 18, 2015 at 2:51 p.m. CDT  September 23, 2015 at 9:40 a.m. CDT  September 23, 2015 at 12:19 p.m. CDT  September 24, 2015 at 11:30 a.m. CDT  September 24, 2015 at 1:30 p.m. CDT  September 24, 2015 at 2:33 p.m. CDT  September 24, 2015 at 4:05 p.m. CDT 3 Calls in this list identified as being placed on the same date at the same time reflect two successive and independent calls placed within one minute of one another. 17. At the time he received each and every one of these calls from CPP, from June 2015 through September 2015, Plaintiff’s telephone number ending in 8391 has been registered with the DNC List. 18. Then, on or about September 25, 2015, a representative from CPP physically came to Plaintiff’s home in an attempt to convince Plaintiff to purchase CPP’s products and services. Plaintiff instructed the representative to leave. Other Consumer Complaints Regarding CPP’s Unauthorized Telemarketing Practices 19. Numerous consumers are complaining about receiving the same or substantially similar calls from CPP from the same (972) 301-3798 number (and others). Below is just a small sampling of consumer complaints (all sic) 972-301-3798 -aka- 888-415-0004 -aka- 817-317-7392 just called our business for the 6th time (Six Times!) in two days asking for the previous owner by name. They have been told repeatedly that the previous owner is not here, nor has he ever been involved with the company name that they are asking for. Our secretary, as well as myself (the Owner) have informed them that we are NOT interested in their services, and yet they keep calling. Caller ID shows up as CPP. Company is called Certified Payment Processing.4 ID = CPP. Didn't answer and noise in background on answer. I blocked. I block 30 + of these calls per month!5 They have called 8 times today. I consider that harassment. No one there when I answer. Won't leave msg.6 1st call: Asked to talk to the owner or co-owner. Went into her talk about processing systems and hung up on me half way through the first sentence. I thought that was my job. 2nd call: Hang up when someone answered 3rd call: Hang up when someone answered7 4 http://800notes.com/Phone.aspx/1-972-301-3798, posted by “Not Important” on July 8, 2015 (last visited December 28, 2015). 5 Id., posted by “DPW” on July 7, 2015. 6 Id., posted by “BRob” on July 6, 2015. 7 Id., posted by “Michael J.” on July 8, 2015. CPP calls my number at least once per day. I answer every time and politely ask them to remove me from their call list, as I have no affiliation with their interests. They continue to call from various (301) area code phone numbers. Call operators are often rude or simply hang up mid-call.8 Darn it! I filed a complaint with the FTC against this CPP place in February. They were calling me from the number 972-428-5200. When I filed the complaint, I had accidentally erased all of the previous calls off from my caller ID and hadn't gotten a chance to count them, but I did have the count of 36 calls on 2/20 and 14 calls on 2/23! They called me 36 times in one day!!! This is when I found out about *78 from my phone company, Century Link, to block a certain number of calls, I think it's 25. Anyway, that was short lived, now they started calling me from this number on July 6th! [***]!!! I think I will be making another call to the FTC.9 Called at exactly 8:05 am and asked for my wife. We were both in bed asleep. I told them it was only 8 here and the male voice said its 9 here in Texas and we can call you. Started into some sales pitch for I don't know what, finally figured it out, credit card processing. They called for a business that I only hold real estate with, that I am closing, and also I am retired. Total pains in the rear. I don't usually answer long distance calls that early, but thought it might be a family emergency.10 Keep calling and asking for "the owner" but not by name. Even though I am the owner, I say he is not available, but can I help them with something. "No, we need to speak to the owner. We'll try back." I've blocked their number.11 Answered phone and the person on the other line hung up on me, they called back 15 min later I just did not answer the phone. I have a business to run I can not keep answering these types of calls12 8 Id., posted by “Tom Walker” on July 9, 2015. 9 Id., posted by “Rosa B” on July 10, 2015. 10 Id., posted by “scott” on July 17, 2015. 11 http://www.ruscammer.com/9723013798/index.html, posted by “GDM” on August 13, 2015 (last visited December 28, 2015). 12 https://www.everycaller.com/phone-number/1-972-301-3798/, posted by “Anonymous” on August 19, 2015 (last visited December 28, 2015). 20. Indeed, one person claiming to be a former CPP employee asserts that “you sit for majority of the day in front of your monitor and take outbound calls”13 (emphasis added). Another employee confirms that “the majority o[f] prospects were acquired through cold calling or cold visits.”14 And yet another employee states: typical call center job, clock in have a brief meeting, then straight to the phones. I gather information on the different ways business's received there payments (since we were a merchant company), on the other hand the values of the company from the corporate to the co-workers the integrity was highly unprofessional. The hardest part of my job was the continuous calling of the same business's even if they requested to be on the 'Do not call' list. Yet they'd come up within the next hour.15 21. Therefore, on information and belief, CPP has made and continues to make phone calls to Plaintiff’s and the Class members’ telephones without prior express consent as part of its advertising campaign. 22. CPP made, or had made on its behalf, the same or substantially the same calls en masse to thousands of telephone numbers registered with the DNC List. 23. CPP made these calls to Plaintiff and the Class for telemarketing purposes; namely, in an attempt to sell its payment processing products and services. 24. At all relevant times, Plaintiff’s and the Class members’ numbers were registered on the National Do Not Call Registry. 13 http://www.indeed.com/cmp/Certified-Payment-Processing/reviews?fcountry=US (last visited December 28, 2015). 14 http://www.indeed.com/cmp/Certified-Payment-Processing/reviews?fcountry=US&start=40 (last visited December 28, 2015). 15 Id. CLASS ALLEGATIONS 25. Plaintiff brings this action, as set forth below, on behalf of himself and as a class action pursuant to the provisions of Rules 23(a), (b)(2), and (b)(3) of the Federal Rules of Civil Procedure on behalf of a class (the “Class”) defined as: All individuals and entities in the United States who, within a 12- month period, received two or more telemarketing phone calls from or on behalf of Defendant Certified Payment Processing, L.P. soliciting its products and services at a time when the called number was registered on the National Do Not Call Registry. Excluded from the Class are Defendant and its subsidiaries and affiliates; all persons who make a timely election to be excluded from the Class; governmental entities; and the judge to whom this case is assigned and any immediate family members thereof. 26. Certification of Plaintiff’s claims for class-wide treatment is appropriate because Plaintiff can prove the elements of his claims on a class-wide basis using the same evidence as would be used to prove those elements in individual actions alleging the same claims. 27. Numerosity – Federal Rule of Civil Procedure 23(a)(1). The members of the Class are so numerous that individual joinder of all Class members is impracticable. On information and belief, there are thousands of consumers who have been damaged by CPP’s wrongful conduct as alleged herein. The precise number of Class members and their addresses is presently unknown to Plaintiff, but may be ascertained from CPP’s books and records. Class members may be notified of the pendency of this action by recognized, Court-approved notice dissemination methods, which may include U.S. mail, electronic mail, Internet postings, and/or published notice. 28. Commonality and Predominance – Federal Rule of Civil Procedure 23(a)(2) and 23(b)(3). This action involves common questions of law and fact, which predominate over any questions affecting individual Class members, including, without limitation: a. whether CPP’s conduct constitutes a violation of the TCPA and its implementing regulation; b. whether the calls CPP placed to Plaintiff and the Class were made for telemarketing purposes; c. whether Plaintiff and the Class are entitled to actual, statutory, or other forms of damages, and other monetary relief and, in what amount(s); d. whether Plaintiff and the Class are entitled to treble damages based on the willfulness of CPP’s conduct; and e. whether Plaintiff and the Class are entitled to equitable relief, including but not limited to injunctive relief and restitution. 29. Typicality – Federal Rule of Civil Procedure 23(a)(3). Plaintiff’s claim is typical of the other Class members’ claims because, among other things, all Class members were comparably injured through the uniform prohibited conduct described above. 30. Adequacy of Representation – Federal Rule of Civil Procedure 23(a)(4). Plaintiff is an adequate representative of the Class because his interests do not conflict with the interests of the other Class members he seeks to represent; he has retained counsel competent and experienced in complex commercial and class action litigation; and Plaintiff intends to prosecute this action vigorously. The interests of the Class members will be fairly and adequately protected by the Plaintiff and his counsel. 31. Declaratory and Injunctive Relief – Federal Rule of Civil Procedure 23(b)(2). CPP has acted or refused to act on grounds generally applicable to Plaintiff and the other Class members, thereby making appropriate final injunctive relief and declaratory relief, as described below, with respect to the Class as a whole. 32. Superiority – Federal Rule of Civil Procedure 23(b)(3). A class action is superior to any other available means for the fair and efficient adjudication of this controversy, and no unusual difficulties are likely to be encountered in the management of this class action. The damages or other financial detriment suffered by Plaintiff and the other Class members are relatively small compared to the burden and expense that would be required to individually litigate their claims against CPP, so it would be impracticable for Class members to individually seek redress for CPP’s wrongful conduct. Even if Class members could afford individual litigation, the court system could not. Individualized litigation creates a potential for inconsistent or contradictory judgments, and increases the delay and expense to all parties and the court system. By contrast, the class action device presents far fewer management difficulties, and provides the benefits of single adjudication, economy of scale, and comprehensive supervision by a single court. V. CLAIM ALLEGED COUNT I Violation of the TCPA, 47 U.S.C. § 227 (On behalf of the Class) 33. Plaintiff incorporates by reference the foregoing allegations as if fully set forth 34. Pursuant to 47 U.S.C. § 227(c)(1), “[w]ithin 120 days after December 20, 1991, the Commission shall initiate a rulemaking proceeding concerning the need to protect residential telephone subscribers’ privacy rights to avoid receiving telephone solicitations to which they object.” Furthermore, “[n]ot later than 9 months after December 20, 1991, the Commission shall conclude the rulemaking proceeding initiated under paragraph (1) and shall prescribe regulations to implement methods and procedures for protecting the privacy rights described in such paragraph in an efficient, effective, and economic manner and without the imposition of any additional charge to telephone subscribers.” 47 U.S.C. § 227(c)(2). “The regulations required by paragraph (2) may require the establishment and operation of a single national database to compile a list of telephone numbers of residential subscribers who object to receiving telephone solicitations, and to make that compiled list and parts thereof available for purchase.” 47 U.S.C. § 227(c)(3). 35. The Commission did in fact implement such regulations establishing the DNC List. See 47 C.F.R. § 64.1200. 36. Under 47 C.F.R. § 64.1200(c)(2), “[n]o person or entity shall initiate any telephone solicitation to . . . [a] residential telephone subscriber who has registered his or her telephone number on the national do-not-call registry of persons who do not wish to receive telephone solicitations that is maintained by the Federal Government [i.e., the DNC List]. Such do-not-call registrations must be honored indefinitely, or until the registration is cancelled by the consumer or the telephone number is removed by the database administrator.” 37. Upon information and belief, and based on the approximately 100 phone calls CPP placed to Plaintiff after he instructed CPP that his number was registered with the DNC List, as well as the numerous consumer complaints regarding similar unwanted telemarketing calls received from CPP, CPP does not maintain the proper standards – including written procedures, personnel training, recording of numbers not to be contacted, and access to the DNC List – required by 47 C.F.R. § 64.1200(c)(2)(i). 38. CPP did not obtain the Plaintiff’s or Class members’ prior express invitation or permission, evidenced by a signed written agreement, to place these telemarketing calls to Plaintiff’s and the Class members’ residential telephones. 39. Plaintiff and the Class members do not have a personal relationship with CPP. 40. CPP and/or its agents placed unauthorized telephone calls to the telephone number of Plaintiff and the other Class members en masse without their prior express, written consent. 41. CPP placed the calls, or had them placed on its behalf, using equipment that had the capacity to store or produce telephone numbers to be called using a random or sequential number generator, and to dial such numbers. 42. CPP utilized equipment that placed the calls to Plaintiff and other Class members simultaneously and without human intervention. 43. By placing the unauthorized calls to Plaintiff and the Class, CPP has violated 47 U.S.C. § 227(c)(5). As a result of CPP’s unlawful conduct, the Class members suffered actual damages in the form of monies paid to their telephone carriers and under section 227(c)(5) are each entitled to, inter alia, a minimum of $500.00 in damages for each such violation of the TCPA. Under that same subsection, Plaintiff and the Class are entitled to injunctive relief enjoining CPP from placing such unauthorized, illegal calls in the future. 44. Should the Court determine that CPP’s conduct was willful or knowing, the Court may, pursuant to section 227(c)(5), treble the amount of statutory damages recoverable by Plaintiff and the other Class members. VI. JURY DEMAND Pursuant to Federal Rule of Civil Procedure 38(b), Plaintiff demands a trial by jury of all claims in this Complaint so triable. VII. REQUEST FOR RELIEF WHEREFORE, Plaintiff John Baker, individually and on behalf of the Class, requests that the Court enter an Order as follows: A. Certifying the Class as defined above, appointing Plaintiff John Baker as the representative of the Class, and appointing his counsel as Class Counsel; B. Awarding actual and statutory damages; C. Requiring Defendant Certified Payment Processing, L.P. to cease all unsolicited text message activities, and otherwise protecting the interests of the Class; D. Awarding of reasonable attorneys’ fees and costs; and E. Awarding such other and further relief that the Court deems reasonable and just. Dated: January 5, 2016 Respectfully submitted, JOHN BAKER, individually and on behalf of all others similarly situated By: /s/ Kyle A. Shamberg One of the Attorneys for Plaintiff And the Proposed Putative Class Katrina Carroll Kyle A. Shamberg [email protected] [email protected] LITE DEPALMA GREENBERG, LLC 211 W. Wacker Drive Suite 500 Chicago, Illinois 60606 312.750.1265 Attorneys for Plaintiff and the Putative Class
privacy
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J. Gerard Stranch IV BRANSTETTER, STRANCH & JENNINGS 227 Second Avenue North – 4th Floor Nashville, TN 37201 (615) 254-880 James E. Cecchi Lindsey H. Taylor CARELLA, BYRNE, CECCHI OLSTEIN, BRODY & AGNELLO 5 Becker Farm Road Roseland, New Jersey 07068 (973) 994-1700 Christopher M. Burke Walter W. Noss John T. Jasnoch SCOTT+SCOTT LLP 707 Broadway, Suite 1000 San Diego, CA 92101 (619) 233-4565 Civil Action No. COMPLAINT and DEMAND FOR JURY TRIAL Attorneys for Plaintiff and the Proposed Classes UNITED STATES DISTRICT COURT DISTRICT OF NEW JERSEY BRIAN CALEB BATEY, Individually and on Behalf of Himself and All Others Similarly Situated, Plaintiff, vs. LG CHEM AMERICA, INC., LG CHEM, LTD., PANASONIC CORPORATION, PANASONIC CORPORATION OF NORTH AMERICA, SANYO ELECTRIC CO., LTD, SANYO NORTH AMERICA CORPORATION, SONY CORPORATION, SONY ENERGY DEVICES CORPORATION, SONY ELECTRONICS, INC., SAMSUNG SDI CO., LTD., SAMSUNG SDI AMERICA, INC., HITACHI, LTD., HITACHI MAXELL, LTD., and MAXELL CORPORATION OF AMERICA, Defendants. Plaintiff, Brian Caleb Batey, individually, and on behalf of himself and all those similarly situated in the United States, by and through his attorneys, based on his personal knowledge as to his own actions and on the independent investigation of his counsel, by way of Complaint against Defendants, alleges as follows: I. NATURE OF THE CASE 1. This lawsuit is brought as a proposed class action against Defendants, the world’s largest manufacturers of Lithium Ion Rechargeable Batteries (defined further below), for engaging in a conspiracy to unlawfully fix the prices of Lithium Ion Rechargeable Batteries.1 Lithium Ion Rechargeable Batteries are an important source of energy for portable computers, personal electronic devices, and other products. 2. Defendants, their parents, subsidiaries, or affiliates have orchestrated some of the largest global price-fixing conspiracies witnessed in the past decade- fixing the prices of key components for consumer electronic goods, including computers, televisions, and cellular phones. These entities, and many of their executives, have pleaded guilty to price-fixing dynamic random access memory (DRAM) chips, liquid crystal display (LCD) screens, and optical disc drives (ODDS). These component part conspiracies – like the conspiracy to fix Lithium Ion Rechargeable Battery prices – all have very similar features, including: (a) a highly concentrated market controlled by Asian corporations; (b) pricing pressure exerted on the conspirators by original equipment manufacturers (“OEMs”) seeking to price their products in a competitive consumer electronics market; (c) rapid commoditization of new technology; (d) and pricing behavior inconsistent with a competitive market. 1 The subject of this lawsuit and the Defendants’ conspiracy is Lithium Ion Rechargeable Batteries, which are further described infra at paragraphs 43 – 56. The products containing Lithium Ion Rechargeable Batteries and which were purchased by the Plaintiff and the Classes are cameras, notebook computers, mobile telephones, smartphones, personal digital assistants, tablet computers, and handheld game consoles (collectively, “Lithium Ion Rechargeable Battery Products” or “LIB Products”). 3. Just like these other criminal conspiracies, Defendants’ conspiracy here successfully targeted yet again another key component of consumer electronic goods by raising prices for Lithium Ion Rechargeable Batteries, and in turn, the prices of Lithium Ion Rechargeable Battery Products such as those purchased by Plaintiff. Defendants’ conspiracy was an illegal and unreasonable restraint of interstate and foreign commerce in violation of Section One of the Sherman Act, 15 U.S.C. §1 and the laws of Tennessee as set forth herein. 4. Plaintiff and the proposed classes consist of consumers who (1) indirectly purchased a stand-alone Lithium Ion Rechargeable Battery containing a cell manufactured by a Defendant or (2) a Lithium Ion Rechargeable Battery Product containing a Lithium Ion Rechargeable Battery containing a cell manufactured by a Defendant, during the period from, and including, January 1, 2002 through the present (the “Class Period”). 5. “Lithium Ion Rechargeable Batteries” as used in this complaint, are batteries which are rechargeable and which utilize lithium ion technology. 6. Defendants LG Chem America, Inc., LG Chem, Ltd., , Panasonic Corporation, Panasonic Corporation of North America, Sanyo Electric Co., Ltd., Sanyo North American Corporation, Sony Corporation, Sony Electronics, Inc., Sony Energy Devices Corporation, Samsung SDI Co., Ltd., Samsung SDI America, Inc., Hitachi, Ltd., Hitachi Maxell, Ltd., and Maxell Corporation of America (collectively, “Defendants”) manufacture, market, and sell Lithium Ion Rechargeable Batteries throughout the United States and the world. The Defendants collectively controlled approximately two-thirds or more of the worldwide market for Lithium Ion Rechargeable Batteries throughout this period, and over 80% of the market in the early part of this period. The manufacture and sale of Lithium Ion Rechargeable Batteries is a multi-billion dollar industry. In 2011, the worldwide market for Lithium Ion Rechargeable Batteries was approximately $14 billion. This figure is expected to top $16 billion in 2012. 7. Defendants and other co-conspirators (as yet unknown) agreed to fix prices of Lithium Ion Rechargeable Batteries. 8. As further described below, competition authorities in at least the United States and the European Union have been investigating a conspiracy in the market for Lithium Ion Rechargeable Batteries since at least the first half of 2011. The Antitrust Division of the United States Department of Justice (“DOJ”) is conducting a criminal investigation into anti-competitive conduct in the market for Lithium Ion Rechargeable Batteries. 9. As a direct result of the anti-competitive and unlawful conduct alleged herein, Plaintiff and the Classes paid artificially inflated prices for Lithium Ion Rechargeable Batteries during the Class Period and have thereby suffered antitrust injury to their business or property. II. JURISDICTION AND VENUE 10. This Court has jurisdiction over the instant matter pursuant to 28 U.S.C. §1332(d) and the Class Action Fairness Act of 2005 (“CAFA”), 28 U.S.C. §1711, et seq., which vest original jurisdiction in the district courts of the United States for any multi-state class action where the aggregate amount in controversy exceeds $5 million and where the citizenship of any member of the class of plaintiffs is different from that of any defendant. The $5 million amount- in- controversy and diverse-citizenship requirements of CAFA are satisfied in this case. 11. Venue is appropriate in this district under 28 U.S.C. §1391(b) and (c), because, during the Class Period, many of the Defendants transacted business, were found, or had agents in this district and because a substantial portion of the affected interstate trade and commerce described below has been carried out in this district. 12. This Court has personal jurisdiction over each Defendant because, inter alia, each Defendant: (a) transacted business throughout the United States, including in this district; (b) participated in the sale and distribution of Lithium Ion Rechargeable Batteries throughout the United States, including in this district; (c) had substantial contacts with the United States, including in this district; and/or (d) was engaged in an illegal conspiracy that was directed at and had the intended effect of causing injury to persons residing in, located in, or doing business throughout the United States, including in this district. 13. Defendants engaged in conduct both inside and outside the U.S. that caused direct, substantial, and reasonably foreseeable and intended anti-competitive effects upon interstate commerce within the United States. 14. The activities of the Defendants and their co-conspirators were within the flow of, were intended to, and did have, a substantial effect on interstate commerce of the United States. Defendants’ products are sold in the flow of interstate commerce. 15. Lithium Ion Rechargeable Batteries manufactured abroad by Defendants and sold for use in Lithium Ion Rechargeable Battery Products either manufactured in the United States or manufactured abroad and sold in the United States, are goods brought into the United States for sale, and therefore, constitute import commerce. To the extent any Lithium Ion Rechargeable Batteries are purchased in the U.S. and such Lithium Ion Rechargeable Batteries do not constitute import commerce, Defendants’ unlawful activities with respect thereto, as more fully alleged herein during the Class Period, had, and continue to have, a direct, substantial and reasonably foreseeable effect on United States commerce. The anti-competitive conduct, and its effects on United States commerce described herein, proximately caused antitrust injury to the Plaintiff and members of the classes in the U.S. 16. By reason of the unlawful activities alleged herein, Defendants substantially affected commerce throughout the U.S., causing injury to Plaintiff and members of the classes. Defendants, directly and through their agents, engaged in a conspiracy to fix prices of Lithium Ion Rechargeable Batteries, which unreasonably restrained trade and adversely affected the market for Lithium Ion Rechargeable Batteries. 17. Defendants’ conspiracy and wrongdoing described herein adversely affected persons in the United States who purchased Lithium Ion Rechargeable Batteries or Lithium Ion Rechargeable Battery Products for personal use and not for resale, including Plaintiff and members of the classes. III. THE PARTIES A. Plaintiff 18. Plaintiff Brian Caleb Batey is a citizen of Tennessee. During the Class Period, Plaintiff purchased a Lithium Ion Rechargeable Battery for an Asus laptop containing a cell manufactured by a Defendant. As a result of the antitrust violations alleged in this complaint, Plaintiff has suffered injury. B. Defendants 19. Defendant LG Chem America, Inc. (“LG Chem America”) is a New Jersey corporation with its principal place of business at 1000 Sylvan Avenue, Englewood Cliffs, New Jersey 07632. Defendant LG Chem America is a wholly owned subsidiary of Defendant LG Chem. Defendant LG Chem America, either directly or through a wholly owned subsidiary, participated in the conspiracy alleged in this complaint and manufactured, marketed and/or sold Lithium Ion Rechargeable Batteries that were purchased throughout the United States, including in this district, during the Class Period. 20. Defendant LG Chem, Ltd. (‘“LG Chem”) is a Korean corporation with its principal executive offices at 20 Yeouido-dong, Yeongdeungpo-gu, Seoul, South Korea. Defendant LG Chem is an affiliate of Seoul-based conglomerate LG Electronics. LG Chem is one of the world’s leading manufacturers of Lithium Ion Rechargeable Batteries. Defendant LG Chem, either directly or through a wholly owned subsidiary, participated in the conspiracy alleged in this complaint and manufactured, marketed and/or sold Lithium Ion Rechargeable Batteries that were purchased throughout the United States, including in this district, during the Class Period. 21. Defendants LG Chem and LG Chem America are referred to collectively herein as “LG Chem.” 22. Defendant Panasonic Corporation is a Japanese corporation with its principal executive offices at 1006 Oaza Kadoma, Osaka 571-8501, Japan. Up until approximately October 1, 2008, Panasonic Corporation was known as Matsushita Electric Industrial Co., Ltd. Defendant Panasonic Corporation manufactures and sells Lithium Ion Rechargeable Batteries under the Panasonic name and also under the name of Defendant and wholly owned subsidiary, Sanyo Electric Co., Ltd. With respect to those batteries sold under the Panasonic name, they are produced under Panasonic’s internal division called “Energy Company.” Defendant Panasonic Corporation is one of the world’s leading manufacturers of Lithium Ion Rechargeable Batteries. Defendant Panasonic Corporation, either directly or through a wholly owned subsidiary, participated in the conspiracy alleged in this complaint and manufactured, marketed and/or sold Lithium Ion Rechargeable Batteries that were distributed throughout the United States, including in this district, during the Class Period. 23. Defendant Panasonic Corporation of North America, formerly known as Matsushita Electric Corporation of America, is a Delaware Corporation with its principal executive offices at 1 Panasonic Way, Secaucus, New Jersey 07094. Panasonic Corporation of North America is a wholly owned and controlled subsidiary of Defendant Panasonic Corporation. Defendant Panasonic Corporation of North America, either directly or through a wholly owned subsidiary, participated in the conspiracy alleged in this complaint and manufactured, marketed and/or sold Lithium Ion Rechargeable Batteries that were distributed throughout the United States, including in this district, during the Class Period. 24. Defendant Sanyo Electric Co., Ltd. (“Sanyo”) is a Japanese corporation with its principal executive offices at 5-5 Keihan-Hondori, 2-chome, Moriguchi, Osaka 570-8677, Japan. Defendant Sanyo is one of the largest manufacturers and suppliers of Lithium Ion Rechargeable Batteries in the world. As of December 9, 2009, Defendant Sanyo became a wholly owned subsidiary of Defendant Panasonic Corporation. Defendant Sanyo, either directly or through a wholly owned subsidiary, participated in the conspiracy alleged in this complaint and manufactured, marketed and/or sold Lithium Ion Rechargeable Batteries that were distributed throughout the United States, including in this district, during the Class Period. 25. Defendant Sanyo North America Corporation is a Delaware corporation with its principal executive offices at 2055 Sanyo Avenue, San Diego, California 92154. Defendant Sanyo North America Corporation is a wholly owned subsidiary of Defendant Sanyo Electric Co., Ltd. Defendant Sanyo North America Corporation, either directly or through a wholly owned subsidiary, participated in the conspiracy alleged in this complaint and manufactured, marketed and/or sold Lithium Ion Rechargeable Batteries that were distributed throughout the United States, including in this district, during the Class Period. 26. Defendants Panasonic Corporation, Panasonic Corporation of North America, Sanyo Electric, Co., Ltd., and Sanyo North America Corporation are referred to collectively herein as “Panasonic.” 27. Defendant Sony Corporation is a Japanese corporation with its principal executive offices at 7-1 Konan 1-Chome, Minato-Ku, Tokyo 108-0025 Japan. Defendant Sony Corporation invented the Lithium Ion Rechargeable Battery in 1991 and since then, has been one of the world’s leading suppliers of Lithium Ion Rechargeable Batteries. Defendant Sony Corporation, either directly or through a wholly owned subsidiary, participated in the conspiracy alleged in this complaint and manufactured, marketed and/or sold Lithium Ion Rechargeable Batteries that were distributed throughout the United States, including in this district, during the Class Period. 28. Sony Energy Devices Corporation is a Japanese corporation with its principal executive offices at 1-1 Shimosugishita, Takakura, Hiwada-machi, Koriyama-shi, Fukushima 963-0531 Japan. Defendant Sony Energy Devices Corporation is a wholly owned subsidiary of Defendant Sony Corporation. Sony Corporation manufactures its Lithium Ion Rechargeable Batteries though its Sony Energy Devices Corporation subsidiary. Sony Energy Devices Corporation manufactures its Lithium Ion Rechargeable Batteries at plants located in Japan, Singapore, and China. Defendant Sony Energy Devices Corporation, either directly or through a wholly owned subsidiary, participated in the conspiracy alleged in this complaint and manufactured, marketed and/or sold Lithium Ion Rechargeable Batteries that were distributed throughout the United States, including in this district, during the Class Period. 29. Defendant Sony Electronics, Inc. is a Delaware corporation with its principal executive offices at 16530 Via Esprillo, San Diego, CA 92127. Defendant Sony Electronics, Inc. is a wholly owned subsidiary of defendant Sony Corporation. Defendant Sony Electronics, Inc., either directly or through a wholly owned subsidiary, participated in the conspiracy alleged in this complaint and manufactured, marketed and/or sold Lithium Ion Rechargeable Batteries that were distributed throughout the United States, including in this district, during the Class Period. 30. Defendants Sony Corporation, Sony Energy Devices Corporation, and Sony Electronics, Inc. are referred to collectively herein as “Sony.” 31. Defendant Samsung SDI Co., Ltd. (“Samsung SDI”) is a Korean corporation with its principal executive offices at 575 Shin-Dong, Youngtong-Gu, Suwon, Gyeonggi, South Korea. Defendant Samsung SDI Co., Ltd. is 20% owned by the Korean conglomerate Samsung Electronics, Inc. Defendant Samsung SDI is the world’s largest manufacturer of Lithium Ion Rechargeable Batteries. Defendant Samsung SDI, either directly or through a wholly owned subsidiary, participated in the conspiracy alleged in this complaint and manufactured, marketed and/or sold Lithium Ion Rechargeable Batteries that were distributed throughout the United States, including in this district, during the Class Period. 32. Defendant Samsung SDI America, Inc. (“Samsung SDI America”) is a California corporation with its principal executive offices at 85 W. Tasman Drive, San Jose, CA 95134. Samsung SDI America is a wholly owned subsidiary of Defendant Samsung SDI. Defendant Samsung SDI America, either directly or through a wholly owned subsidiary, participated in the conspiracy alleged in this complaint and manufactured, marketed and/or sold Lithium Ion Rechargeable Batteries that were distributed throughout the United States, including in this district, during the Class Period. 33. Defendants Samsung SDI and Samsung SDI America are referred to collectively herein as “Samsung SDI.” 34. Defendant Hitachi, Ltd. is a Japanese company with its principal executive offices at 6-6, Marunouchi 1-chome, Chiyoda-ku, Tokyo 100-8280, Japan. Defendant Hitachi, Ltd. manufactures and sells Lithium Ion Rechargeable Batteries through its Components and Devices Business Unit. Defendant Hitachi, Ltd., either directly or through a wholly owned subsidiary, participated in the conspiracy alleged in this complaint and manufactured, marketed and/or sold Lithium Ion Rechargeable Batteries that were distributed throughout the United States, including in this district, during the Class Period. 35. Defendant Hitachi Maxell, Ltd. (“Hitachi-Maxell”) is a Japanese corporation with its principal executive offices at 2-18-2 Iidabashi, Chiyoda-ku, Tokyo 102-8521 Japan. Defendant Hitachi-Maxell is a wholly owned subsidiary of Defendant Hitachi, Ltd. Hitachi- Maxell was founded in 1960 and manufactures and sells batteries through its batteries business unit. Defendant Hitachi-Maxell, either directly or through a wholly owned subsidiary, participated in the conspiracy alleged in this complaint and manufactured, marketed and/or sold Lithium Ion Rechargeable Batteries that were distributed throughout the United States, including in this district, during the Class Period. 36. Defendant Maxell Corporation of America (‘“Maxell”) is a New Jersey corporation with its principal executive offices at 3 Garett Mountain Plaza, 3rd Floor, Suite 300, Woodland Park, New Jersey 07424. Defendant Maxell, either directly or through a wholly owned subsidiary, participated in the conspiracy alleged in this complaint and manufactured, marketed and/or sold Lithium Ion Rechargeable Batteries that were distributed throughout the United States, including in this district, during the Class Period. 37. Defendants Hitachi, Ltd., Hitachi-Maxell, Ltd., and Maxell Corporation of America are referred to collectively herein as ‘“Hitachi.” IV. STATEMENT OF FACTS A. Batteries 38. Batteries are one of the primary sources of energy which power many different machines and devices used every day. There are three different categories of batteries: 1) chemical; 2) physical; and 3) biological. Chemical batteries generate electricity through a chemical reaction that occurs inside the battery. The batteries at issue in this case – Lithium Ion Rechargeable Batteries – are within the chemical family of batteries. 39. Chemical batteries are generally classified as either “primary” or “secondary.” Primary batteries are disposable batteries that one uses until they are expended and then discards. Secondary batteries are rechargeable. Rechargeable batteries account for roughly 80% of all chemical batteries produced worldwide. 40. There are four types of batteries that account for the vast majority of secondary batteries: (1) Lithium Ion Rechargeable Batteries; (2) lead-acid; (3) nickel-cadmium: and (4) nickel-metal hydride. Lithium Ion Rechargeable Batteries are, by far, the most popular type of rechargeable battery. This complaint and the illegal conduct alleged herein concerns Lithium Ion Rechargeable Batteries. 41. Both Lithium Ion Rechargeable Batteries, as well as nickel-metal hydride rechargeable batteries, were introduced in or around 1991. Since that time, however, Lithium Ion Rechargeable Batteries have quickly become the most popular type of secondary battery easily outpacing nickel-metal hydride and nickel-cadmium rechargeable batteries. The following graph (based on data from the Institute of Information Technology, Ltd.) shows the growth rates of Lithium Ion Rechargeable Batteries versus nickel-metal hydride and nickel-cadmium batteries: B. Lithium Ion Rechargeable Batteries 42. A Lithium Ion Rechargeable Battery generally contains three primary components: (1) the negative electrode (cathode); (2) positive electrode (anode); and (3) the electrolyte. The negative electrode of a conventional Lithium Ion Rechargeable Battery is made from carbon, typically graphite. The positive electrode is a metal oxide, usually a layered oxide (such as lithium cobalt oxide), a polyanion (such as lithium iron phosphate), or a spinel (such as lithium manganese oxide). The electrolyte is typically a mixture of organic carbonates such as ethylene carbonate or diethyl carbonate containing complexes of lithium ions (usually lithium salts, such as lithium hexafluorophosphate, lithium hexafluoroarsenate monohydrate, lithium percolate, lithium tetrafluoroborate, and lithium triflate). 43. Internally, the battery has a separator between the cathode and anode and is filled with the organic electrolyte solution. The separator prevents short circuits that would occur if there were contact between the anode and cathode. At the same time, the separator protects the electrolyte solution and preserves the battery’s conductivity. In the recharging process, lithium ions are released from the cathode into the electrolyte solution where they accumulate between the anode layers. During the discharge process, the ions return to the cathode. The movement of lithium ions between the cathode and the anode during the discharge process creates the electric current from the battery which powers the specific device it is used in. 44. There are generally two primary steps in the manufacture of Lithium Ion Rechargeable Batteries. In the first step, the “cell” of the battery is manufactured – which includes the cathode, anode, and electrolyte. The cell, and in some cases, multiple cells, are then assembled inside an enclosure. In some cases, certain protection circuitry is also added inside the enclosure. The assembled product is referred to as the “‘battery” or “module’’ and is the product that is placed inside a device to supply power to the device. All of the Defendants named herein manufacture both raw Lithium Ion Rechargeable Battery cells as well as modules. In addition to the manufacture and sale of raw Lithium Ion Rechargeable Battery cells and modules, Defendants also sell raw cells to other entities commonly referred to in the industry as “assemblers.” In these cases, the raw Lithium Ion Rechargeable Battery cells made by Defendants are incorporated into a module by assemblers who assemble the cells (and if necessary, circuitry) and then sell the module under their own brand name. Whether manufactured by a Defendant or an assembler, the raw cells in a finished battery or module make up the overwhelming cost of a finished Lithium Ion Rechargeable Battery module. 45. Lithium Ion Rechargeable Batteries are generally divided into four different types: (1) small cylindrical (solid body without terminals); (2) large cylindrical (solid body with large threaded terminals); (3) pouch (soft, flat body, such as those used in cell phones); and (4) prismatic (semi-hard plastic case with large threaded terminals). Each Defendant manufactures and markets each of these types of Lithium Ion Rechargeable Batteries. Lithium ion cylindrical or prismatic batteries are used primarily in notebooks, camcorders, mobile phones, and other electronic devices. 46. In addition to the four different types of Lithium Ion Rechargeable Batteries described above, there are also lithium ion polymer batteries. The exterior of the lithium ion polymer battery is generally made of a laminate film which allows it to be more flexible in terms of its shape. 47. One of the primary differences between lithium ion and lithium ion polymer batteries is that in the latter, the lithium salt electrolyte is not held in an organic solvent, but rather, in a solid polymer composite such as polyethylene oxide or polyacrylonitrile. The dry polymer design offers advantages over the traditional lithium ion battery in terms of fabrication and ruggedness since the electrolyte is a solid polymer as opposed to a gel or liquid electrolyte. 48. Lithium Ion Rechargeable Batteries, as defined herein, include cylindrical, prismatic, pouch, and polymer Lithium Ion Rechargeable Batteries. 49. Lithium Ion Rechargeable Batteries possess certain unique performance qualities which make them the most popular form of rechargeable battery. In addition, because of these characteristics, Lithium Ion Rechargeable Batteries are not interchangeable with other types of secondary or rechargeable batteries such as nickel-cadmium or nickel-metal hydride. 50. Unlike other forms of rechargeable batteries (such as nickel-cadmium or nickel- metal hydride), Lithium Ion Rechargeable Batteries are the only rechargeable battery which do not suffer from any “memory effect.” For example, if a nickel-cadmium battery is charged repeatedly to 70% capacity, the discharge voltage will begin to fall sharply from the 70% even after a full charge and eventually, the battery will be incapable of holding a charge. The battery essentially remembers 70% as the full capacity. Lithium Ion Rechargeable Batteries, on the other hand, do not suffer from the memory effect, and there is no risk to reducing the capacity of the battery when only partially charging the battery. 51. A second feature which makes Lithium Ion Rechargeable Batteries unique is that they are more powerful than all other types of rechargeable batteries. For example, the nominal voltage of a nickel-metal hydride rechargeable battery is 1.2 volts. The nominal voltage of a Lithium Ion Rechargeable Battery, on the other hand, is 3.7 volts, nearly three times more powerful. 52. Lithium Ion Rechargeable Batteries also possess a higher “energy density” than other types of rechargeable batteries. “Capacity” refers to the volume of electricity that a battery can hold. The energy volume in a battery is the voltage times the capacity. Lithium Ion Rechargeable Batteries possess high energy density, both per weight and per volume, as compared to other types of rechargeable batteries. Essentially, a lighter and smaller Lithium Ion Rechargeable Battery can generate the same amount of electricity as a heavier and larger battery of a different type. For example, Lithium Ion Rechargeable Batteries can be as much as 70% lighter and 60% smaller in volume than nickel-metal hydride batteries but deliver the same amount of power. 53. Lithium Ion Rechargeable Batteries also retain their charge better than other types of rechargeable batteries. For example, Lithium Ion Rechargeable Batteries lose only about 5% of their charge per month when idle. Other types of rechargeable batteries, like nickel-metal hydride batteries, lose nearly 20% of their charge per month when idle. 54. Because of their superior performance characteristics and their small size, Lithium Ion Rechargeable Batteries have become the standard battery used in consumer electronic products. It is estimated that about 40%-50% of all Lithium Ion Rechargeable Batteries used today are used in small consumer electronic products such as cell phones and notebook computers. The remainder of Lithium Ion Rechargeable Batteries are used in digital cameras, power tools, and other devices. The following graph (which incorporates information from the Institute of Information Technology, Ltd.) depicts the various applications that Lithium Ion Rechargeable Batteries are used in: 55. Lithium Ion Rechargeable Batteries are also highly standardized products, and interchangeable among the same type and across manufacturers. International standard-setting organizations, such as the International Electrotechnical Commission (“IEC”) or the Institute of Electrical and Electronics Engineers (‘‘IEEE’’) develop standards to be followed by the manufacturers of Lithium Ion Rechargeable Batteries so that products which utilize Lithium Ion Rechargeable Batteries can be developed to accommodate a specific Lithium Ion Rechargeable Battery. For example, a Lithium Ion Rechargeable Battery “18650,” refers to a cylindrical shaped battery measuring 18.6 millimeters in diameter by 65.2 millimeters in height with a nominal voltage of 3.6 volts and a capacity of 2250mAh. A. Defendants’ Conspiracy Stabilized and Raised Lithium Ion Rechargeable Battery Prices Above Competitive Levels 1. A Conspiracy May Be Inferred from Pricing Behavior for Lithium Ion Rechargeable Batteries During the Class Period 56. Defendants’ illegal behavior alleged herein artificially stabilized and raised the prices of Lithium Ion Rechargeable Batteries during the Class Period. Lithium Ion Battery prices were higher than they would have been absent the conspiracy. 57. Lithium Ion Rechargeable Batteries were first invented and commercially produced by Defendant Sony in or around 1991. Between 1991 and late 1999, the market for Lithium Ion Rechargeable Batteries was dominated, if not exclusively controlled by, the Sony and Panasonic Defendants located in Japan. During that time, the pricing of Lithium Ion Rechargeable Batteries was characterized by remarkable stability. 58. In or around 1999, Defendants Sony and Panasonic faced their first competitive threat from outside Japan as lower-cost manufacturers from Korea entered the market. Beginning in or around 1997, the Korean government promoted research and development centering around battery manufacturers in an effort to foster the secondary battery industry into the next generation growth industry. As a result, around this same time, Korea established the second automated mass battery production system in the world. The Korean Battery R&D Association took the lead in the “small-size secondary battery development project” together with 11 manufacturers, 10 universities and research centers, investing $54.87 billion over 5 years from 1997 to 2002. 59. As a result of this effort, in 1999, Defendant LG Chem became the first Korean manufacturer of Lithium Ion Rechargeable Batteries followed closely by Defendant Samsung SDI. With the introduction of competition from the Korean Defendants – LG Chem and Samsung SDI – worldwide prices for Lithium Ion Rechargeable Batteries fell precipitously. In fact, during the two-year period from 2000 – 2002, the prices for Lithium Ion Rechargeable Batteries fell by nearly 50%. Prices fell despite a strong increase in demand for Lithium Ion Rechargeable Batteries used in devices such as mobile telephones and notebook computers. A dramatic price decrease for Lithium Ion Rechargeable Batteries at this time is best explained by the entry of Defendants Samsung SDI and LG Chem into the worldwide market for these products and their aggressive competition in the marketplace. In fact, as evidence of just how competitive LG Chem and Samsung SDI were, in just three years, Samsung SDI and LG Chem went from having 0% market share in 2000 to approximately 20% of the worldwide market in 60. Defendants Sony, Panasonic, and Hitachi, sought to stem the rapid decline in Lithium Ion Rechargeable Battery prices and their rapid loss of market share due to the intense competition from their Korean counterparts – Defendants Samsung SDI and LG Chem. In or around the end of 2001, or the beginning of 2002, Defendants entered into an illegal conspiracy to stabilize and raise prices for Lithium Ion Rechargeable Batteries. This is best observed from the fact that Lithium Ion Rechargeable Batteries prices immediately stabilized after nearly a two- year period of rapid price decreases. In fact, during the period January 2002 – July 2008, the dramatic decline of Lithium Ion Rechargeable Batteries prices that took place during 2000-2001 had completely ceased, and the prices of Lithium Ion Rechargeable Batteries prices actually rose throughout most of 2002 – 2008. The following depicts the prices of Lithium Ion Rechargeable Batteries during the Class Period: 61. As a result of the worldwide economic crisis beginning in or around 2007, and the corresponding decline in demand for Lithium Ion Rechargeable Batteries and electronic devices, the prices for Lithium Ion Rechargeable Batteries again experienced another decline. Beginning in or around January 2008, the prices for Lithium Ion Rechargeable Batteries began a steady decline which ended in or around January 2009 and resulted in a price decline of approximately 62. Corresponding with the decline in prices during 2008, Defendants dramatically cut production in an effort to maintain prices. Beginning around 2008, Defendants cut worldwide production for Lithium Ion Rechargeable Batteries by almost 66%. This dramatic coordinated cut in production achieved its desired result – the prices for Lithium Ion Rechargeable Batteries stabilized by the end of 2009. 63. Lithium Ion Battery prices remained stable – yet again – until Defendants received notice they were being investigated for price-fixing Lithium Ion Batteries by the DOJ and the European Union which began in mid-2011. Both Japanese and Korean producer price indexes for Lithium Ion Rechargeable Batteries fell after Defendants disclosed they were being investigated. In fact, within 3 months following disclosure of the investigation in 2011, prices began an approximate 10% decline in a mere 3 months. Such a price decline would be predicted with the end of a cartel which had artificially raised prices, and supports the allegations of collusion occurring before this time. 2. Prices for Lithium Ion Rechargeable Batteries During the Class Period Defied Industry Expectations 64. Many analysts predicted that given the economics of the marketplace, prices of Lithium Ion Rechargeable Batteries would go down during the Class Period. But prices not only failed to decline throughout most of the Class Period – they actually rose, defying industry expectations. 65. Lithium Ion Rechargeable Batteries underwent substantial technological change that rapidly improved the energy density of the batteries (watt-hours delivered per weight or volume) and reduced costs. Energy density, measured in watt-hours per kilogram or watt-hours per liter, more than doubled for Lithium Ion Rechargeable Batteries over the decade from 1991 to 2001. Such technological progress continued unabated over the past decade – today, energy density is as high as 250 wh/kg, or 620 wh/1, for Lithium Ion Rechargeable Batteries.2 2 “Rechargeable Li-Ion OEM Battery Products.” Panasonic.com.; “Panasonic Develops New Higher-Capacity 18650 Li-Ion Cells; Application of Silicon-based Alloy in Anode.” greencarcongress.com. Figure One Performance Improvement and Price Decline in Li-Ion Batteries 1991 – 20023 66. Scientists, engineers, and industry analysts expected to see the declining prices for Lithium Ion Rechargeable Batteries shown in Figure One to continue their steep descent during the period following 2002. Numerous technical studies undertaken in early to mid-2000s predicted that scale economies and learning curves would act to sharply lower cost as production volumes expanded. Figure Two below is typical of such predictions. 3 Reproduced from R. Brodd, “Factors Affecting U.S. Production Decisions: Why are There No Volume Lithium-Ion Battery Manufacturers in the United States?” ATP Working Paper 05-01, National Institute of Standards and Technology, U.S. Department of Commerce, June 2005, pg. 62. Figure Two Reduction in Li-Ion Battery Manufacturing Cost with Scale of Production4 67. The study cited in Figure Two also notes the rapid pace of continuing technological improvement: “while the NiMH [nickel metal hydride] battery is nearing fundamental practical limits … lithium ion batteries are still improving. With continued improvements in charge storage capability, lithium-ion’s advantage will become more pronounced with the passage of time ... Though this trend has slowed somewhat in recent years with the maturation of cobalt- and nickel metal-oxide based lithium-ion batteries, other materials have the potential to allow for continued growth.5 4 Source: Internal Studies at Ford, taken from presentation by T. Miller, “Hybrid Battery Technology and Challenges,” MIT Technology Review’s Emerging Technology Conference, (September 28, 2006), reproduced in M.A. Kromer and J.B. Heywood, “Electric Powertrains: Opportunities and Challenges in the U.S. Light-Duty Vehicle Fleet,” Publication LFEE 2007-03 RP, Laboratory for Energy and the Environment, MIT, May 2007, pg. 36 (hereafter “Kromer and Heywood”). 5 Kromer and Heywood, p. 36. 68. The authors of this 2006 study go on to observe that, “[i]n addition to this fundamental advantage with respect to specific energy and power, lithium-ion batteries also offer the potential for lower cost as the technology matures and production volumes increase. Although more expensive than NiMH batteries today, lithium-ion batteries scale more readily to high volume production hence have greater potential for cost reduction . . . Perhaps more importantly, while the most expensive constituent materials of NiMh battery are intrinsically tied to the commodity price of nickel (relatively expensive), lithium ion batteries may be made from a number of different fungible materials . . . Over the longer-term, there is strong potential to transition to even lower cost materials.”6 69. As seen in Figure Three below, which represents production figures for Lithium Ion Rechargeable Battery cells manufactured by Japanese manufacturers (responsible for the lion’s share of global production throughout this decade), the predicted expansion in the production volume of Lithium Ion Rechargeable Batteries did indeed materialize. Batteries produced in Japan more than tripled from just below 34 million units in January 2001, to almost 118 million units in July 2011. The power provided by these technologically improved batteries increased twice as fast, by a factor of almost six over the same period from just over 34 million Ah (amp-hours), to over 200 million Ah in July 2011. 6 Id. Figure Three Increase in Production Volumes for Li-Ion Batteries in Japan 1000’s of Units and Ah7 70. Thus, analysts were confident in predicting continuing price declines in Lithium Ion Batteries at the beginning of this decade. See Figure Four. Basic economics supports the notion that these rapidly increasing volumes of production should have been associated with continuing price declines for Lithium Ion Rechargeable Batteries in a competitive market. After sharp price declines prior to 2002, and flat prices in 2003, industry analysts continued to predict continued annual 7% declines in Lithium Ion Rechargeable Battery prices after 2003. However, these continuing price declines predicted by both technologists and market analysts did not materialize because of the formation of the price-fixing cartel alleged in this complaint. The interruption of this trend in 2003 was viewed merely as a temporary deviation from the expected trend, rather than the beginning of a collusive effort by producers to prevent further declines in prices. 7 Source: Japan, Research and Statistics Department, Ministry of Economy, Trade and Industry (METI), Yearbook of Machinery Statistics, Monthly Report of Machinery Statistics, various years. Figure Four Historical and Forecast Prices for Batteries, April 20048 71. These trends in pricing are evident in the official government producer price index for Lithium Ion Rechargeable Batteries constructed by the Bank of Korea, the second most important location for Lithium Ion Rechargeable Batteries production (after Japan. which did not start producing a Lithium Ion Rechargeable Batteries price index until 2010). See Figure Five. A price index, unlike an average unit value for batteries, controls for changes in mix or size and qualities of batteries being produced. 8 Source: International Association for Advanced Rechargeable Batteries, www.rechargebatteries.org/MarketDataRechargeableBatteries.pdf. Figure Five Lithium-Ion Battery Price Indexes, January 20109 72. Figure Five shows that after the sharp decline in prices beginning in early 2000 (triggered by entry of Korean producers into the market as described above in paragraphs 60-61), the cartel members managed to arrest any continuing decline in Lithium Ion Rechargeable Battery prices, and, defying industry expectations, even increased prices, over a five year period, from early 2002 through early 2008. This effort was highly successful in not only reducing the rate of decline, but actually elevating Lithium Ion Rechargeable Battery prices until the global recession struck in 2008. At that point, as markets for the mobile consumer electronics and information technology products reliant on the use of Lithium Ion Rechargeable Batteries crashed, prices started to tumble sharply once again, at an even steeper rate than had been triggered by the Korean entry back in early 2000. 9 Source: Bank of Korea, Bank of Japan. Price indexes have been converted to dollar equivalents using Federal Reserve exchange rate data. 3. Defendants’ Pricing and Production Levels in Response to the Global Economic Crisis in 2008 Further Supports the Existence of the Conspiracy 73. As the global recession reduced demand for the devices which use Lithium Ion Rechargeable Batteries, prices for these batteries also dropped. In fact, prices for Lithium Ion rechargeable Batteries would fall roughly 34% from August 2008 through January 2009. Faced with rapidly decreasing prices during this time, cartel members sharply cut back production of Lithium Ion Rechargeable Batteries. Figure Five shows that the Japanese cartel members dramatically cut production from 125 million units per month in September of 2008, to 52 million units per month in January of 2009, engineering a reduction in output of 58%, over a period of just four months. (Alternatively, if measured by the power capacity – Ah – of the batteries, the same 58% reduction occurred). Then, just five months later, Japanese production shot back up to near pre-economic crisis levels to approximately 103 million units per month. 74. Defendants’ near 60% reduction in output successfully arrested further decline in prices, while the continuing restraint in not resuming production growth after 2008 successfully stabilized prices at a roughly constant level and stemmed further price declines. 75. Economic principles teach that when producers are behaving competitively, they expand output to where price just covers the incremental or marginal cost of the last unit produced. Defendants’ reduction in production by 58% – only to increase output five months later to nearly the same production levels (while holding prices the same) – is not plausibly the result of competitive forces. 76. This production and pricing behavior is better (more plausibly) explained by the existence of an anti-competitive agreement, because when Defendants raised production a mere five months later, [they maintained prices at the same level as before the reduction in output]. In other words, Defendants’ production and pricing behavior would only be consistent with competition if incremental production costs had somehow been cut by a huge amount – 34% – over the intervening five months. This could then possibly support an inference of competitive prices remaining at the same levels when production returned to nearly the same levels. But as shown below, input costs for Lithium Ion Rechargeable Batteries do not explain Defendants’ pricing and production behavior. 77. The two most important raw materials used to manufacture Lithium Ion Rechargeable Batteries are lithium carbonate and cobalt. However, prices for these raw materials do not explain Defendants’ changes to Lithium Ion Rechargeable Battery prices and production levels. Figure Six shows the supply chain for making Lithium Ion Rechargeable Batteries taken from a recent U.S. government report.10 Figure Six Supply Chain for Lithium Ion Rechargeable Batteries 78. Significant increases in cobalt prices in 2004 and 2008 were not mirrored by the slight rate of increase associated with Lithium Ion Rechargeable Battery prices during the 2002 through early 2008 time period. And when the global recession hit in 2008, cobalt prices, like 10 U.S. Department of Energy, Critical Materials Strategy, December 2010, p. 19. many other prices (including Lithium Ion Rechargeable Battery prices) fell. But when cobalt prices rose again from early 2009 through early 2010, Lithium Ion Rechargeable Batteries did not track these price increases and large declines in cobalt prices in 2004-2005 were not mirrored by the rate of increase of Lithium Ion Rechargeable Battery prices during that time period. Id. at p. 46. 79. Similarly, Lithium Ion Rechargeable Battery price changes are not readily explained by the price movements for another important raw material – lithium carbonate (LiC). The period from 2000-2004 basically saw flat LiC prices, while Lithium Ion Rechargeable Battery prices dropped precipitously through 2002, then grew at a very slow rate. Then, LiC prices more than doubled from 2005-2007 after this flat 2000-2004 period, whereas Lithium Ion Rechargeable Battery prices continued with a slight rate of growth very similar to the 2002-2004 period. LiC prices dropped sharply during 2009-2010, while Lithium Ion Rechargeable Battery prices were basically flat. Id. at p. 47. 80. Further, the steep price swings of Lithium Ion Rechargeable Batteries are not likely explained by changes in costs for capital, labor, and energy. There were no drastic six- month swings in these costs. B. The Structure and Characteristics of the Lithium Ion Rechargeable Batteries Market Render the Conspiracy More Plausible 81. In addition to Lithium Ion Rechargeable Battery pricing and production levels supporting the existence of a conspiracy, the structure and other characteristics of the Lithium Ion Rechargeable Battery market are conducive to a price-fixing agreement, and have made collusion particularly attractive in this market. Specifically, the Lithium Ion Rechargeable Batteries market: (1) has high barriers to entry; (2) has inelasticity of demand; and (3) is highly concentrated. 1. The Lithium Ion Rechargeable Batteries Market Has High Barriers to Entry 82. A collusive arrangement that raises product prices above competitive levels would, under basic economic principles, attract new entrants seeking to benefit from the supra- competitive pricing. Where there are significant barriers to entry, however, new entrants are less likely. Thus, barriers to entry help to facilitate the formation and maintenance of a cartel. 83. There are substantial barriers that preclude, reduce, or make entry more difficult into the Lithium Ion Rechargeable Batteries market. A new entrant into the business would face costly and lengthy start-up costs, including multi-million dollar costs associated with research and development, manufacturing plants and equipment, energy, transportation, distribution, infrastructure, skilled labor and long-standing customer relationships. 84. It has been estimated that the cost to build a plant to manufacture Lithium Ion Rechargeable Batteries that is capable of producing three million cells per month is approximately $3-$4 per cell. Thus, a plant making three million cells per month would cost approximately $108-$144 million. This estimate does not include the cost of research, development, and engineering that produced the technology and equipment designs for the plant. 85. In addition to the large costs of building a plant, given the nature of the materials used in Lithium Ion Rechargeable Batteries, any new entrant will be required to comply with various environmental regulations in whatever jurisdiction such plant is built. Compliance with such regulations will require extensive testing and the receipt of government approvals, all of which will take many years. 2. The Demand for Lithium Ion Rechargeable Batteries Is Inelastic 86. “Elasticity” is a term used to describe the sensitivity of supply and demand to changes in one or the other. For example, demand is said to be “elastic” if an increase in the price of a product results in diminished revenues, with declines in the quantity sold of that product outweighing the effects of higher prices on the value of sales. For products with a highly elastic demand, a price increase results in a large drop in the value of sales. In other words, customers have many feasible alternatives for cheaper products of similar quality, and cut purchases sharply in the face of even a small price increase. 87. For a cartel to profit from raising prices above competitive levels, market demand must be relatively less elastic at competitive prices. That is, an increase in prices should not cause a huge decline in demand. Otherwise, increased prices would result in sharply declining sales, as some customers purchased substitute products or declined to buy altogether. A less elastic demand is a market characteristic that facilitates collusion, allowing producers to raise their prices without triggering customer substitution and sufficient lost sales revenues as to offset the beneficial effect of higher prices on profits for products they still continue to sell. 88. Demand for Lithium Ion Rechargeable Batteries is not very elastic because there are no close substitutes for these products. 3. The market for Lithium Ion Rechargeable Batteries is highly concentrated. 89. Market concentration facilitates collusion. If an industry is divided into a large number of small firms, the current gain from cheating on a cartel (profits from sales captured from other cartel members through undercutting of the cartel-fixed price in the current time period, which risks causing the cartel to fall apart in the future) is large relative to the firm’s possible gains from the cartel’s continuing future success (the firm’s future share of the total cartel profits if collusion were to continue successfully). Conversely, with a more concentrated industry, a greater share for a colluding firm in future cartel profits tips the balance in favor of continued collusion, and away from any short-term, transitory bump in profits that could be achieved by undercutting the cartel price and gaining a transitory increase in market share. 90. Empirical scholarship on cartels has primarily focused on a concentration measure called the CR4 – the four-firm concentration ratio, the share of product sales accounted for by the four largest firms – as a diagnostic in analyzing what levels of concentration facilitate multi-firm collusion.11 91. A seminal published study of DOJ price-fixing investigations found that 76% of these cartels occurred in sectors with CR4 of 50% or greater, which was about double the average CR4 for manufacturing. Fully a quarter of these cartels therefore, were still organized in markets with a less than 50% share held by the four largest firms.12 92. The CR4 exceeded 60% in the market for Lithium Ion Rechargeable Batteries for all of the proposed Class Period, topping 80% in some years. The market share of the alleged cartel members never fell below 70%, and reached almost 90% in some years. C. Government Investigations 93. A globally coordinated antitrust investigation is taking place in at least the United States and Europe, aimed at suppliers of Lithium Ion Rechargeable Batteries. 94. In or around May 2011, Defendant Sony Corporation disclosed that its wholly owned U.S. subsidiary – Sony Electronics, Inc. – received a subpoena from the Antitrust Division of the DOJ concerning its ‘‘secondary batteries’’ business. Specifically, Sony disclosed 11 The advantage of the CR4 in predicting the relationship between concentration and the likelihood of collusion is that it does not vary with the degree of asymmetry in an industry (unlike the Herfindahi-Hirschman index (HHI), which as Motta notes, “confounds two factors – higher average market share and asymmetry”). Motta observes that if “the measure of concentration does not vary with asymmetry – as for the concentration ratios, Ck, that sum the market shares of the k largest firms in the industry – then an increase in measured concentration should correspond to a higher likelihood of collusion.” M. Motta, Competition Policy, Theory and Practice (Cambridge: Cambridge University Press), 2004, p. 143. 12 See G.A. Hay & D. Kelley, “An Empirical survey of Price-Fixing Conspiracies,” Journal of Law and Economics, Vol. 17, 1974. In May 2011, Sony Corporation’s U.S. subsidiary. Sony Electronics, Inc., received a subpoena from the U.S. Department of Justice (“DOJ”) Antitrust Division seeking information about its secondary battery business. Sony understands that the DOJ and agencies outside the United States are investigating competition in the secondary batteries market. Based on the stage of the proceedings, it is not possible to estimate the amount of loss or range of possible loss, if any, that might result from adverse judgments, settlements or other resolution of this matter. Sony Corporation Form 20-F for fiscal year ending March 31, 2012, p. 114. 95. Around the same time, according to a Korean news article, a source from the U.S. DOJ confirmed that it was conducting a criminal investigation into potential price fixing with respect to the sale of secondary batteries in the U.S. since the first half of 2011. The same article quoted the source as stating that the investigation is in its final stages and that criminal charges are likely to be filed. 96. On or about August 20, 2012, LG Chem confirmed that it also was the target of the investigation being conducted by the U.S. DOJ. 97. Other news articles have confirmed that in addition to Defendants Sony and LG Chem, Samsung SDI and Panasonic are also under investigation by the DOJ for price fixing with respect to the sale of rechargeable batteries. 98. It is significant that Defendants’ anti-competitive behavior is the subject of a criminal grand jury investigation being conducted by the DOJ. In order for the DOJ to institute a grand jury investigation, a DOJ Antitrust Division attorney must believe that a crime has been committed and prepare a detailed memorandum to that effect.13 Following a review of that memorandum, the request for a grand jury must be approved by the Assistant Attorney General 13 See Antitrust Grand Jury Practice Manual, Vol. 1, Ch. 1.B.1 (1991) (“If a Division attorney believes that a criminal violation of the antitrust laws has occurred, he should prepare a memorandum requesting authority to conduct a grand jury investigation.”) (available at http://www.justice.gov/atr/public/guidelines/206542.htm) (last accessed October 16, 2012). for the Antitrust Division, based on the standard that a criminal violation may have occurred. In addition, the fact that the DOJ Antirust Division investigation is criminal, as opposed to civil, is significant as well. The Antitrust Division’s “Standards for Determining Whether to Proceed by Civil or Criminal Investigation” states: “[i]n general, current Division policy is to proceed by criminal investigation and prosecution in cases involving horizontal, per se unlawful agreements such as price fixing, bid rigging, and customer and territorial allocations.”14 Accordingly, the existence of a criminal investigation into the market for Lithium Ion Rechargeable Batteries supports the existence of the conspiracy alleged in this complaint. D. Defendants Have a History of Colluding to Fix Prices for Critical Components of Consumer Electronics 99. Many of the Defendants have a long history of criminal collusion and are either currently involved in worldwide investigations into other technology-related products or have been convicted of participating in price-fixing cartels involving technology-related products. Further, much of the illegal conduct which the Defendants or their affiliates have admitted to took place during the Class Period identified in this complaint. 100. A notebook computer contains four key pieces of hardware: a DRAM chip, an LCD screen, an ODD, and a rechargeable lithium-ion battery. Defendants here have pled guilty to fixing the prices of the first three of these components, and the DOJ is investigating whether to bring criminal price-fixing charges for the fourth component – Lithium Ion Rechargeable Batteries. 101. In or around October 2005, Samsung Electronics Company, Ltd. and Samsung Semiconductor, Inc. agreed to plead guilty and pay a $300 million fine for “participating in an international conspiracy to fix prices in the DRAM market ....” Samsung Electronics Company, 14 See Antitrust Division Manual, Chapter III.C.5, III-20 (2009) (available at http://www.justice.gov.atr/public/divisionmanual/chapter3.pdf (last accessed October 16, 2012). Ltd. and Samsung Semiconductor, Inc. admitted that they participated in the conspiracy from approximately April 1, 1999 through June 15, 2002. In addition, seven Samsung executives (Il Ung Kim, Sun Woo Lee, Yeongho Kang, Young Woo Lee, Thomas Quinn, Young Hwan Park, Young Bae Rha) agreed to plead guilty to participating in the conspiracy with respect to DRAM. Each agreed to pay a $250,000 criminal fine and serve a prison sentence in the United States ranging from seven to fourteen months. 102. Although it has not been publicly acknowledged, it is widely believed that Samsung is in the DOJ leniency program with respect to the DOJ’s investigation into the market for LCDs, meaning that it has admitted its participation in the cartel. 103. In November 2008, LG Display Co., Ltd., a wholly owned Korean subsidiary of LG Electronics, agreed to plead guilty and pay a $400 million fine to the United States, in connection with its participation in a worldwide conspiracy to fix the prices of LCDs during the period from September 2001 through June 2006. At the time, the fine paid by LG was the second highest fine ever imposed by the Antitrust Division of the DOJ. In addition, in April 2009, an executive of LG Display, Bock Kwon, agreed to plead guilty to participating in the global LCD conspiracy from September 2001 through June 2006. Kwon, a Korean national, agreed to serve 12 months in a U.S. prison and pay a $30,000 criminal fine. Further, in February 2009, another LG Display executive, Duk Mo Koo, agreed to plead guilty to participating in the global conspiracy with respect to LCDs from September 2001 through December 2006. 104. In March 2009, Hitachi Displays, Ltd., a wholly owned Japanese subsidiary of Hitachi, Ltd., agreed to plead guilty and pay a $31 million fine for participating in a worldwide conspiracy to fix the prices of LCDs during the period April 1, 2001 through March 31, 2004. 105. In September 2011, an entity which is a joint venture between Hitachi, Ltd. and LG Electronics, Inc. – Hitachi-LG Data Storage, Inc. – agreed to plead guilty and pay a $21.1 million fine for participating in various conspiracies to rig bids and fix prices for ODDs during the period from June 2004 through September 2009. In addition, three Hitachi-LG Data Storage executives also agreed to plead guilty for participating in the same conspiracy. In December 2011, Yong Kuen Park, Sang Hun Kim, and Sik Hur agreed to plead guilty for participating in the conspiracy with respect to ODDs during the period November 2005 through September 2009. All three agreed to serve prison time in the United States and pay criminal fines. 106. Defendants have also entered guilty pleas for fixing prices for other high-tech products. 107. In or around March 2011, Defendant Samsung SDI agreed to plead guilty and pay a $32 million fine for participating in a “global conspiracy to fix prices, reduce output, and allocate market share of color display tubes, a type of cathode ray tube used in computer monitors and other specialized applications ....”15 Samsung SDI admitted it participated in the conspiracy from approximately January 1997 through at least March 2006. 108. In September 2010, Defendant Panasonic Corporation agreed to plead guilty and pay a $49.1 million fine for participating in a conspiracy to “suppress and eliminate competition by fixing prices to customers of household compressors ....” during the period October 14, 2004 through December 31, 2007. USA v. Panasonic Corp., 2:10-cv-20576, Sep. 30, 2010 (E.D. V. MANNER AND MEANS OF THE CONSPIRACY 109. For purposes of forming and carrying out the charged combination and conspiracy, Defendants did those things that they combined and conspired to do, including, among other things: 15 Samsung SDI Agrees to Plead Guilty in Color Display Tube Price-Fixing Conspiracy, DOJ Office of Public Affairs, March 18, 2011. a. participating in meetings, conversations and communications in the United States, Japan, Korea and elsewhere to discuss the prices of Lithium Ion Rechargeable Batteries in the United States and elsewhere; b. agreeing, during those meetings, conversations and communications, on prices for Lithium Ion Rechargeable Batteries sold in the United States and elsewhere; c. agreeing, during those meetings, conversations and communications, to depress the supply of Lithium Ion Rechargeable Batteries; d. agreeing, during those meetings, conversations and communications, to coordinate prices for Lithium Ion Rechargeable Batteries sold in the United States and elsewhere; e. selling Lithium Ion Rechargeable Batteries in the United States and elsewhere at collusive and noncompetitive prices; f. accepting payment for Lithium Ion Rechargeable Batteries at collusive and non-competitive prices; g. engaging in meetings, conversations and communications in the United States and elsewhere for the purpose of monitoring and enforcing adherence to the agreed-upon price-fixing scheme; and h. employing measures to keep their conduct secret. VI. THE INFLATED PRICES OF LITHIUM ION RECHARGEABLE BATTERIES WERE PASSED THROUGH TO CONSUMERS 110. Defendants’ conspiracy to fix the price of Lithium Ion Rechargeable Batteries at artificial levels resulted in harm to Plaintiff and the classes because it resulted in them paying higher prices for Lithium Ion Rechargeable Battery Products than they would have in the absence of Defendants’ conspiracy. 111. Lithium Ion Rechargeable Batteries are commodity-like products with functionally equivalent products available from Defendants. Defendants manufacture Lithium Ion Rechargeable Batteries pursuant to standard specifications. 112. A Lithium Ion Rechargeable Battery is purchased by a consumer as a stand-alone product, or as a substantial part of a Lithium Ion Rechargeable Battery Product. When a Lithium Ion Rechargeable Battery is purchased by consumers as a stand-alone product, the battery or the cell inside the battery itself is directly traceable to the specific manufacturing defendant. When a Lithium Ion Rechargeable Battery is purchased as part of a Lithium Ion Rechargeable Battery Product, it is a distinct, physically discrete element of the end-use product and is identifiable by a specific, discrete part or model number that permits tracing. Lithium Ion Rechargeable Batteries are traceable and identifiable throughout the chain of distribution to the end user. They do not undergo any physical alterations as they move through the chain of distribution. 113. The purchaser buys a Lithium Ion Rechargeable Battery either from the direct purchaser OEM or through a reseller such as a retailer. Thus, a Lithium Ion Rechargeable Battery follows a traceable physical chain from the Defendants to the OEMs, to the purchaser of the Lithium Ion Rechargeable Battery Product. Tracing can help show that changes in the prices paid by direct purchasers of Lithium Ion Rechargeable Batteries affect prices paid by indirect purchasers of the Lithium Ion Rechargeable Batteries themselves, or Lithium Ion Rechargeable Battery Products. 114. The OEM and the retail markets of Lithium Ion Rechargeable Batteries and Lithium Ion Rechargeable Battery Products are subject to vigorous price competition. The direct purchaser OEMs and retailers have very thin net margins. They are therefore at the mercy of their component costs, such that increases in the price of Lithium Ion Rechargeable Batteries lead to quick, corresponding price increases at the OEM and retail levels for Lithium Ion Rechargeable Batteries and Lithium Ion Rechargeable Battery Products. 115. As a result, the inflated prices of Lithium Ion Rechargeable Batteries resulting from Defendants’ price-fixing conspiracy have been passed on to Plaintiff and the classes by direct purchasers, manufacturers, distributors and retailers. 116. Lithium Ion Rechargeable Batteries make up a substantial component cost of Lithium Ion Rechargeable Battery Products. The retail price of a Lithium Ion Rechargeable Battery Product is determined in substantial part by the cost of the Lithium Ion Rechargeable Battery it contains. 117. Thus, Plaintiff and members of the classes have been forced to pay supra-competitive prices for Lithium Ion Rechargeable Batteries and Lithium Ion Rechargeable Battery Products. These inflated prices have been passed on to them by direct purchaser manufacturers, distributors, and retailers. VII. TRADE AND COMMERCE 118. During the period covered by this complaint, Defendants sold to manufacturers located in various states in the United States substantial quantities of Lithium Ion Rechargeable Battery Products shipped from outside the United States and from other states in a continuous and uninterrupted flow of interstate and foreign trade and commerce. In addition, substantial quantities of equipment and supplies necessary to the production and distribution of Lithium Ion Rechargeable Battery Products, as well as payments for Lithium Ion Rechargeable Battery Products and related products sold by Defendants, traveled in interstate and foreign trade and commerce. The business activities of Defendants in connection with the production and sale of Lithium Ion Rechargeable Battery Products that were the subject of the charged conspiracy were within the flow of, and substantially affected, interstate and foreign trade and commerce. VIII. CLASS ACTION ALLEGATIONS 119. Plaintiff brings this action on behalf of himself and as a class action under Rule 23(a) and (b)(2) of the Federal Rules of Civil Procedure, seeking equitable and injunctive relief on behalf of the following class (the “‘Nationwide Class”): All persons residing in the United States that indirectly purchased for their own use and not for resale either a Lithium Ion Rechargeable Battery containing a cell manufactured by a Defendant and/or a Lithium Ion Rechargeable Battery Product containing a Lithium Ion Rechargeable Battery containing a cell manufactured by a Defendant, during the period January 1, 2002 to the present. 120. Plaintiff also brings this action on behalf of himself and as a class action under Rule 23(a) and (b)(3) of the Federal Rules of Civil Procedure seeking damages pursuant to the state antitrust, unfair competition, and consumer protection laws on behalf of the following class (the “Tennessee Indirect Purchaser Class”): All persons residing in Tennessee who indirectly purchased in Tennessee for their own use and not for resale either a Lithium Ion Rechargeable Battery containing a cell manufactured by a Defendant and/or a Lithium Ion Rechargeable Battery Product containing a Lithium Ion Rechargeable Battery containing a cell manufactured by a Defendant during the period January 1, 2002 through 2011. 121. The Nationwide Class and the Tennessee Indirect Purchasers Class are referred to herein as the “Classes.” Excluded from the Classes are Defendants, their parent companies, subsidiaries and affiliates, any co-conspirators, federal governmental entities and instrumentalities of the federal government, states and their subdivisions, agencies and instrumentalities, and persons who purchased Lithium Ion Rechargeable Battery Products directly or for resale. 122. While Plaintiff does not know the exact number of the members of the Classes, Plaintiff believes there are hundreds of thousands of members in the Nationwide Class and thousands of members in the Tennessee Indirect Purchaser Class. 123. The members of the Classes are so numerous and geographically dispersed that joinder of all members is impracticable. 124. There are questions of law and fact common to the Classes, which relate to the existence of the conspiracies alleged, and the type of common pattern of injury sustained as a result thereof. These common questions of law and fact predominate over any questions solely affecting individual members of the Classes Questions of law and fact common to the classes’ members include, but are not limited to: a. whether Defendants engaged in agreements to fix the prices of Lithium Rechargeable Batteries sold in the United States; b. the identity of the participants in the conspiracies; c. the duration of the alleged conspiracy and the nature and character of the acts performed by Defendants and their co-conspirators in furtherance of the conspiracy; d. whether the alleged conspiracy violated §1 of the Sherman Act, 15 U.S.C. §1; e. whether the alleged conspiracy violated Tennessee Code Ann. §§47-25- 101, et seq.; f. whether Defendants unjustly enriched themselves to the detriment of Plaintiff and the members of the Classes; g. whether the conduct of Defendants and their co-conspirators, as alleged in this Complaint, caused injury to Plaintiff and other members of the Classes; h. the appropriate measure of damages sustained by Plaintiff and other members of the Classes; and i. the appropriate injunctive relief. 125. Plaintiff’s claims are typical of the claims of the other members of the Classes, and Plaintiff will fairly and adequately protect the interests of the members of the Classes. Plaintiff and all members of the Classes are similarly affected by Defendants’ wrongful conduct in that they paid artificially inflated prices for Lithium Ion Rechargeable Batteries or Lithium Ion Rechargeable Battery Products purchased indirectly from the Defendants. 126. Plaintiff’s claims arise out of the same common course of conduct giving rise to the claims of other members of the Classes. Plaintiff’s interest is coincident with and not antagonistic to those of the other members of the Classes. In addition, Plaintiff is represented by counsel who are competent and experienced in the prosecution of antitrust and class action litigation. 127. The questions of law and fact common to the members of the Classes predominate over any questions affecting only individual members, including legal and factual issues relating to liability and damages. 128. A class action is superior to other available methods for the fair and efficient adjudication of this controversy. The Class is readily definable and is one for which records should exist in the files of Defendants and their co-conspirators. Prosecution as a class action will also eliminate the possibility of repetitious litigation. Treatment as a class action will permit a large number of similarly situated persons to adjudicate their common claims in a single forum simultaneously, efficiently, and without duplication of effort and expense that numerous individual actions would engender. Treatment of this case as a class action will also permit the adjudication of relatively small claims by many Class members who otherwise could not afford to litigate an antitrust claim such as is asserted in this Complaint. Absent a class action, Defendants will retain substantial funds received as a result of their wrongdoing, and such unlawful and improper conduct shall, in large measure, go unremedied. This class action presents no difficulties of management that would preclude its maintenance as a class action. 129. The prosecution of separate actions by individual members of the Classes would create a risk of inconsistent or varying adjudication, establishing incompatible standards of conduct for Defendants. IX. ANTITRUST INJURY 130. The effect of Defendants’ conduct as described herein has been to artificially inflate the prices paid by Plaintiff and members of the Classes for Lithium Ion Rechargeable Batteries and Lithium Ion Rechargeable Battery Products. X. FRAUDULENT CONCEALMENT AND TOLLING 131. Throughout the Class Period, Defendants engaged in a successful, illegal price- fixing and supply control conspiracy that was self-concealing. Defendants effectively, affirmatively and fraudulently concealed their unlawful combination, conspiracy and acts in furtherance thereof from Plaintiff and the members of the Classes. 132. Plaintiff did not know nor could have known that prices for Lithium Ion Rechargeable Batteries and Lithium Ion Rechargeable Battery Products were artificially inflated and maintained by virtue of Defendants’ illegal price-fixing conspiracy, and that Plaintiff and members of the Classes were paying higher prices. Information concerning the various government investigations in the Lithium Ion Rechargeable Battery industry did not emerge until the first half of 2011. It was not until this time that Plaintiff and members of the Classes had any facts or information concerning Defendants’ illegal conduct. 133. Plaintiff has exercised due diligence by promptly investigating the facts giving rise to the claims asserted herein upon having reasonable suspicion of the existence of Defendants’ conspiracy. 134. As a result of Defendants’ fraudulent concealment of their conspiracy, the running of any statute of limitations has been tolled with respect to any claims that Plaintiff and the members of the Classes have as a result of the anti-competitive conduct alleged in this complaint. FIRST COUNT VIOLATION OF SECTION ONE OF THE SHERMAN ACT (On Behalf of Plaintiff and the Nationwide Class) 135. Plaintiff incorporates and realleges, as though fully set forth herein, each of the paragraphs set forth above. 136. Defendants and unnamed co-conspirators entered into and engaged in a contract, combination, or conspiracy in unreasonable restraint of trade in violation of Section One of the Sherman Act (15 U.S.C. §1). 137. Beginning as early as 2002 and continuing through the present, the exact date being unknown to Plaintiff and exclusively within the knowledge of Defendants, Defendants and their co-conspirators entered into a continuing contract, combination or conspiracy to unreasonably restrain trade and commerce in violation of Section 1 of the Sherman Act (15 U.S.C. §1) by artificially reducing or eliminating competition in the United States. 138. In particular, Defendants have combined and conspired to raise, fix, maintain or stabilize the prices of Lithium Ion Rechargeable Batteries. 139. As a result of Defendants’ unlawful conduct, prices for Lithium Ion Rechargeable Batteries were raised, fixed, maintained, and stabilized in the United States. 140. The contract, combination or conspiracy among Defendants consisted of a continuing agreement, understanding, and concerted action among Defendants and their co- conspirators. 141. For purposes of formulating and effectuating their contract, combination, or conspiracy, Defendants and their co-conspirators did those things they contracted, combined, or conspired to do, including: a. exchanged information on prices charged for Lithium Ion Rechargeable Batteries; b. agreed to raise, fix, and maintain prices for Lithium Ion Rechargeable Batteries; c. raised, fixed, and maintained prices for Lithium Ion Rechargeable Batteries; d. allocated markets for Lithium Ion Rechargeable Batteries; and e. sold Lithium Ion Rechargeable Batteries throughout the U.S. at non- competitive prices. 142. As a result of Defendants’ unlawful conduct, Plaintiff and the other members of the Class have been injured in their businesses and property in that they have paid more for Lithium Ion Rechargeable Batteries and Lithium Ion Rechargeable Battery Products than they otherwise would have paid in the absence of Defendants’ unlawful conduct. 143. The alleged contract, combination or conspiracy is a per se violation of the federal antitrust laws. 144. These violations are continuing and will continue unless enjoined by this Court. 145. Pursuant to Section 16 of the Clayton Act, 15 U.S.C. §26, Plaintiff and the Class seek the issuance of an injunction against Defendants, preventing and restraining the violations alleged herein. SECOND COUNT VIOLATION OF STATE ANTITRUST AND RESTRAINT OF TRADE LAWS (On Behalf of Plaintiff and the Tennessee Indirect Purchaser Class) 146. Plaintiff incorporates and realleges, as though fully set forth herein, each of the paragraphs set forth above. 147. Defendants’ combinations or conspiracies had the following effects: (1) Lithium Ion Rechargeable Batteries price competition was restrained throughout Tennessee; (2) Lithium Ion Rechargeable Batteries prices were fixed at artificially high levels throughout Tennessee; (3) Tennessee Plaintiff and members of the Class were deprived of free and open competition; and (4) Tennessee Plaintiff and members of the Tennessee Indirect Purchaser Class paid supracompetitive, artificially inflated prices for Lithium Ion Rechargeable Batteries. 148. During the Class Period, Defendants’ illegal conduct had a substantial effect on Tennessee commerce as products containing Lithium Ion Rechargeable Batteries were sold in Tennessee. 149. As a direct and proximate result of Defendants’ unlawful conduct, Tennessee Plaintiff and members of the Tennessee Indirect Purchaser Class have been injured in their business and property and are threatened with further injury. 150. By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of Tennessee Code Ann. §§47-25-101, et seq. Accordingly, Tennessee Plaintiff and all members of the Tennessee Indirect Purchaser Class seek all relief available under Tennessee Code Ann. §§47-25-101, et seq. THIRD COUNT UNJUST ENRICHMENT (On Behalf of Plaintiff and the Tennessee Indirect Purchaser Class) 151. Plaintiff incorporates and realleges, as though fully set forth herein, each of the paragraphs set forth above. 152. To the detriment of Plaintiff and Class Members, Defendants have been and continue to be unjustly enriched as a result of the unlawful and/or wrongful conduct alleged herein. Defendants have unjustly benefited by receiving higher prices for Lithium Ion Rechargeable Batteries, which higher prices were passed along to consumers, and would otherwise not have been possible absent the unlawful and/or wrongful conduct. 153. Between the parties and under Tennessee law, it would be unjust for Defendants to retain the benefits attained by their actions. Accordingly, Plaintiff and Class Members seek full restitution of Defendants’ enrichment, benefits and ill-gotten gains acquired as a result of the unlawful and/or wrongful conduct alleged herein on behalf of the Tennessee Indirect Purchaser WHEREFORE, Plaintiff and Class members pray for relief as set forth below: A. Certification of the action as a class action pursuant to Federal Rule of Civil Procedure 23, and appointment of Plaintiff as Class Representative and his counsel of record as Class Counsel; B. A declaration that Defendants’ conduct constituted an unlawful restraint of trade in violation of the federal and state law alleged herein and that Defendants are liable for the conduct or damage inflicted by any other co-conspirator. C. Restitution and/or damages to members of the Tennessee Indirect Purchaser Class for their purchases of Lithium Ion Rechargeable Batteries and Lithium Ion Rechargeable Battery Products at inflated prices; D. Actual damages, statutory damages, punitive or treble damages, and such other relief as provided by the statutes cited herein; E. Pre-judgment and post-judgment interest on such monetary relief; F. Equitable relief in the form of restitution and/or disgorgement of all unlawful or illegal profits received by Defendants as a result of the anticompetitive conduct alleged herein; G. The costs of bringing this suit, including reasonable attorneys’ fees; and H. All other relief to which Plaintiff and Class members may be entitled at law or in CARELLA, BYRNE, CECCHI, OLSTEIN BRODY & AGNELLO Attorneys for Plaintiff and the Proposed Classes By /s/ James E. Cecchi JAMES E. CECCHI Dated: October 17, 2012 Christopher M. Burke Walter W. Noss John T. Jasnoch SCOTT+SCOTT LLP 707 Broadway, Suite 1000 San Diego, CA 92101 (619) 233-4565 Joseph P. Guglielmo SCOTT+SCOTT LLP The Chrysler Building 405 Lexington Ave., 40th Floor New York, NY 10174 (212) 223-6444 J. Gerard Stranch IV BRANSTETTER, STRANCH & JENNINGS 227 Second Avenue North – 4th Floor Nashville, TN 37201 (615) 254-8801 Counsel for Plaintiff and the Proposed Classes DEMAND FOR JURY TRIAL Plaintiff, on behalf of himself and all others similarly situated, hereby requests a jury trial on any and all claims so triable. CARELLA, BYRNE, CECCHI, OLSTEIN BRODY & AGNELLO Attorneys for Plaintiff and the Proposed Classes By /s/ James E. Cecchi JAMES E. CECCHI Dated: October 17, 2012 Christopher M. Burke Walter W. Noss John T. Jasnoch SCOTT+SCOTT LLP 707 Broadway, Suite 1000 San Diego, CA 92101 (619) 233-4565 Joseph P. Guglielmo SCOTT+SCOTT LLP The Chrysler Building 405 Lexington Ave., 40th Floor New York, NY 10174 (212) 223-6444 J. Gerard Stranch IV BRANSTETTER, STRANCH & JENNINGS 227 Second Avenue North – 4th Floor Nashville, TN 37201 (615) 254-8801 Counsel for Plaintiff and the Proposed Classes
antitrust
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UNITED STATES DISTRICT COURT DISTRICT OF NEW MEXICO Civ. Action No. 1:22-CV-00325 CLASS ACTION COMPLAINT JURY DEMANDED M.G., a minor and through her mother Christina Garcia; A.C., a minor, by and through her mother Alicia Cortez.; C.V., a minor, by and through his father Jeremy Vaughan.; and Disability Rights New Mexico, Inc. Plaintiffs, v. DAVID SCRASE, in his official capacity as Secretary for the Human Services Department; State of New Mexico HUMAN SERVICES DEPARTMENT; PRESBYTERIAN HEALTH PLAN, INC.; HCSC INSURANCE SERVICES COMPANY operating as Blue Cross and Blue Shield of New Mexico; and WESTERN SKY COMMUNITY CARE, INC. Defendants. 1 INTRODUCTION 1. Plaintiffs are medically fragile children who are eligible to receive medically necessary private-duty nursing care from three managed care organizations: Defendants Western Sky Community Care, Inc. Blue Cross and Blue Shield of New Mexico, and Presbyterian Health Plan. These children receive nursing care through the State’s taxpayer funded Medicaid Managed Care program. Defendants Human Services Department and Secretary David Scrase administer the Medicaid Managed Care program, known as Centennial Care 2.0. Western Sky, Blue Cross, and Presbyterian receive a “capitated payment” from taxpayers to oversee Plaintiffs’ nursing care. When there are many children enrolled in the program but the nursing services are not provided, Western Sky, Blue Cross, and Presbyterian, keep the capitated payment profits, resulting in a windfall. When eligible children do receive medically necessary private-duty nursing care, these same managed care organizations experience a loss of profits. Contrary to their contracts with the State and applicable law, Western Sky, Blue Cross, and Presbyterian have declined or refused to provide medically necessary nursing services, in the hours allotted, to eligible children. These managed care organizations have therefore reaped profits they have not earned. The New Mexico Human Services Department and Secretary Scrase have failed to enforce the State’s contracts with the managed care organizations. As the intended beneficiaries of these State contracts, Plaintiffs therefore bring suit through their parents, on behalf of themselves and a class of similarly situated children throughout the State, seeking to enforce the State’s contracts and for nominal and punitive damages. 2. This action, brought by medically-fragile children under the age of 21 in the state of New Mexico who are Centennial Care 2.0 eligible, and by a non-profit Protection and Advocacy organization, seeks nominal damages, punitive damages, declaratory relief, and injunctive relief 2 against Defendants Western Sky Community Care Inc., Blue Cross and Blue Shield of New Mexico, Presbyterian Health Plan Inc., New Mexico’s Human Services Department and its Secretary David Scrase. This action seeks to remedy the Defendants’ failure to provide medically necessary private-duty nursing care (in-home nursing care) to children who require it, and to enjoin Defendants to provide this care to Plaintiffs and other Medicaid-eligible children like them, as required by law. 3. Defendants HSD and Secretary David Scrase are responsible for administering the state’s federally and state-funded Medicaid Managed Care program, known as Centennial Care 2.0, a health insurance program to arrange for base medical services to those with income- maintenance needs and other met eligibility criteria. For the delivery of services under Centennial Care 2.0, Defendant HSD and Secretary Scrase enter into risk contracts with Managed Care Organizations (MCOs), whereby the MCOs must provide the medically necessary covered services in exchange for a monthly fixed payment by HSD on behalf of each Centennial Care 2.0 enrollee to the MCO’s network of care— a capitated payment. While the MCO may receive a capitated payment for a member with little to no cost to the MCO when a member does not utilize or require medical services, where members are in need, the risk of the contract falls on the MCO which must bear the cost of providing services. Accordingly, when MCO membership is high and utilization is low, the MCO retains the capitated payment profits. For instance, in 2020, MCOs saw an increase in Medicaid enrollees. At the same time, the state saw a decrease in Centennial Care 2.0 enrollee’s utilization of services: HSD payments to MCOs 3 increased while MCOs spent less to cover medical costs of members.1Yet, this lawsuit demonstrates the immense inequity of when an MCO receives capitated payments from HSD, but artificially lowers its costs by simply not delivering promised services to vulnerable children who, through no fault of their own, require medically necessary services to meet their undisputed needs—deflecting the risk the MCO contractually agreed to bear onto its beneficiaries. Meanwhile, Defendant HSD and Secretary Scrase failed to account for and take remedial action, as the department ultimately responsible for the administration of the state’s Medicaid program, and its compliance with federal and state laws. 4. Defendant Western Sky Community Care Inc. (Western Sky), is one of three MCOs HSD has contracted with to provide services to Medicaid members of Centennial Care 2.0. Plaintiff M.G. is a Centennial Care 2.0 enrollee as a child under the age of 21, participating in Defendant Western Sky’s managed care plan. Plaintiff M.G has a life-threatening chronic condition and is dependent on skilled nursing care in home, without which she could not take care of herself. Plaintiff M.G. has met eligibility requirements for private duty nursing services and a number of needed hours agreed upon by Defendant Western Sky. 5. Defendant Blue Cross Blue Shield of New Mexico (BCBSNM), is an MCO that HSD has contracted with to provide services to Medicaid members of Centennial Care 2.0. Plaintiff A.C. is a Centennial Care 2.0 enrollee as a child under the age of 21, participating in Defendant BCBSNM’s managed care plan. Plaintiff A.C. has a life-threatening chronic condition and is dependent on skilled nursing care in home, without which she could not take care of herself. 1 2020 Medicaid Accountability Report, presented to the New Mexico Legislative Finance Committee, April 2021, at Page 2, available at https://www.nmlegis.gov/Entity/LFC/Documents/Program_Evaluation_Reports/2020%20Medicaid%20Accountabil ity%20Report.pdf. 4 Plaintiff A.C. has met eligibility requirements for private duty nursing services and a number of needed hours agreed upon by Defendant BCBSNM. 6. Defendant Presbyterian Health Plan Inc. (Presbyterian), is an MCO that HSD has contracted with to provide services to Medicaid members of Centennial Care 2.0. Plaintiff C.V. is a Centennial Care 2.0 enrollee as a child under the age of 21, participating in Defendant Presbyterian’s managed care plan. Plaintiff C.V. has a life-threatening chronic condition and is dependent on skilled nursing care in home, without which he could not take care of himself. Plaintiff C.V. has met eligibility requirements for private duty nursing services and a number of needed hours agreed upon by Defendant Presbyterian. 7. Defendants HSD and Secretary Scrase, through Defendants Western Sky, BCBSNM, and Presbyterian, are responsible, under federal law, for ensuring that Plaintiffs and others like them receive all medically necessary care in the most integrated setting appropriate to their needs. Additionally, the federal Medicaid Act requires that Defendant HSD “arrang[e] for (directly or through referral to appropriate agencies, organizations, or individuals) corrective treatment” explicitly including private-duty nursing services for Medicaid enrollees under the age of 21. 42 U.S.C. §§ 1396a(a)(43)(C), 1396d(r); 1396d(a)(8). 8. By failing to ensure medically necessary private-duty nursing hours are satisfied, Defendants have exposed Plaintiffs to the unnecessary isolation and to the risk of institutionalization or hospitalization—in violation of the Americans with Disabilities Act, 42 U.S.C. § 12132, Section 504 of the federal Rehabilitation Act, 29 U.S.C. § 794(a), and Section 1557of the Patient Protection and Affordable Care Act, 42 U.S.C. § 18116. 5 9. There have been others like Plaintiffs who were left without medically necessary private- duty nursing hours for months at a time, only to later have been provided adequate hours after damage had been done. 10. The state contracts between Defendant HSD and the MCOs governing the delivery of Medicaid managed care services each unlawfully and unconscionably disclaim the rights of Medicaid beneficiaries to enforce the terms of the contract, and assign the risk of economic loss where it is due. Accordingly, the contract strips beneficiaries from immediate judicial recourse and wrongly shields Defendants from liability. In effect, for children and families like Plaintiffs, the promise of the MCO to deliver critical services and for HSD to hold them accountable is all smoke and mirrors in times of need. 11. This lawsuit asks the Court to declare, as a matter of law, that third-party beneficiaries to the state Medicaid managed care agreements have enforceability rights; to enforce the contract requiring the provision of medically necessary services following the failure of Defendants Western Sky, BCBSNM, and Presbyterian to meet their contractual obligations to provide such services; and to award nominal and punitive damages against Defendants Western Sky, BCBSNM, and Presbyterian. 12. Additionally, this lawsuit asks the Court to order Defendants HSD and Secretary Scrase to take action necessary to ensure medically necessary private duty nursing hours are secured to beneficiaries now and in the future, in accordance with federal law. PARTIES A. Plaintiffs i. Plaintiff M.G. 6 13. Plaintiff M.G. is three-year-old and is a Centennial Care 2.0 beneficiary. She has been diagnosed with a chronic and life threatening medical condition. Because of her medical needs, a Comprehensive Needs Assessment and Level of Care determination, conducted through University of New Mexico Center for Development and Disability, determined that she requires approximately 84 hours per week, of home healthcare including in-home nursing (private duty nursing) and personal care services. Currently, M.G. only has access to 79 hours per week of in-home nursing. She currently resides in Rio Rancho, New Mexico, at home with her mother. Pursuant to Fed. R. Civ. P. 17(c), M.G. brings this action through her mother. ii. Plaintiff A.C. 14. Plaintiff A.C. is a nine-year-old and is a Centennial Care 2.0 beneficiary through BCBSNM’s managed care plan. She has been diagnosed with a chronic and life threatening medical condition. Because of her medical needs, a Comprehensive Needs Assessment and Level of Care determination, conducted through University of New Mexico Center for Development and Disability, determined that she requires 40 hours of in-home healthcare including private duty nursing services per week or approximately 160 hours per month. Currently, she is receiving no private duty nursing services. Plaintiff A.C. resides in Albuquerque, New Mexico, at home with her mother and father. Pursuant to Fed. R. Civ. P. 17(c), A.C. brings this action through her mother. iii. Plaintiff C.V. 15. Plaintiff C.V. is a three-year-old and is a Centennial Care 2.0 beneficiary though Presbyterian’s managed care plan. He has been diagnosed with a chronic and life 7 threatening medical condition. Because of his medical needs, a Comprehensive Needs Assessment and Level of Care determination, conducted through University of New Mexico Center for Development and Disability Pediatrics, determined that he requires 173 hours per month of in-home private duty nursing care. Currently, C.V. is only provided access to 19 hours per week (approximately 76 hours per month) of private duty nursing. He currently resides in Sandia Park, New Mexico, at home with his mother and father. Pursuant to Fed. R. Civ. P. 17(c), C.V. brings this action through his father. iv. Disability Rights New Mexico, Inc. (“DRNM”) 16. DRNM is the agency designated by the state of New Mexico as the state’s Protection and Advocacy organization, authorized by federal statues to pursue legal remedies on behalf of persons with disabilities. See Developmental Disabilities Assistance and Bill of Rights Act (the DD Act), 42 U.S.C. §§ 15001 et seq. (2000); the Protection and Advocacy of Individual Rights (the PAIR Act), 29 U.S.C. § 794e (1994); the Protection and Advocacy for Mentally Ill Individuals Act (the PAMII Act), 42 U.S.C. §§ 10801 et seq. (1997). 17. DRNM has associational standing to assert the legal rights on behalf of all Centennial Care 2.0 beneficiaries under the age of 21 in New Mexico who have been approved for private duty nursing services by Defendants, but are not receiving the nursing services at the level approved by Defendants. 18. Respecting the causes of action stated in this Complaint, such constituents of DRNM have standing to sue in their own right. 19. The interests of access to medically necessary services and to be free from discrimination on the basis of disability are germane to DRNM’s purpose. 8 20. Neither the claim asserted nor the relief requested herein requires the participation of individual members during the course of this lawsuit. B. Defendants i. HSD Defendants 21. Defendant David Scrase is Secretary of the New Mexico Human Services Department. As such, “[i]t is his duty to manage all operations of the department,” “enforce the laws with which he or the department is charged,” and exercise “general supervisory and appointing authority over all department employees.” NMSA 1978, §§ 9-8-6(A), 9-8- 6(B)(1). The Medical Assistance Division of HSD administers New Mexico’s Medicaid program. 42 U.S.C. § 1396a(a)(5); 42 C.F.R. § 431.10 (2013); NMSA 1978, §§ 9-8-12, 27- 2-16. HSD has its principal place of business in Santa Fe, New Mexico. 22. At all times hereto, Defendant David Scrase was acting under color of state 23. Defendant New Mexico Human Services Department (“HSD”) is the single state agency responsible for administering New Mexico’s Medicaid program, called “Centennial Care 2.0.” ii. Defendants MCOs 24. Defendant Western Sky Community Care, Inc. (“Western Sky”) is a New Mexico corporation. Its principal place of business is located at 5300 Homestead Rd NE, Albuquerque, New Mexico 87110. 9 25. Defendant Presbyterian Health Plan, Inc. (“Presbyterian”) is a New Mexico corporation. Its principal place of business is located at 9521 San Mateo Boulevard Northeast, Albuquerque, New Mexico 87113. 26. Defendant HCSC Insurance Services Company (“HCSC”) is a New Mexico corporation which does business as Blue Cross & Blue Shield of New Mexico (“BCBSNM”). Its principal place of business is located at 5701 Balloon Fiesta Parkway, Albuquerque, New Mexico 87113. JURISDICTION AND VENUE 27. Jurisdiction is based on 28 U.S.C. §§ 1331 and 1343 for a violation of 42 U.S.C. § 1983, Title II of the ADA, Section 504, and the Patient Protection and Affordable Care Act § 1557, 42 U.S.C. § 18116 (2012) (“Section 1557”). 28. This Court has supplemental jurisdiction over the subject matter of the breach of contract claims brought under state laws pursuant to 28 U.S.C. § 1367 because the claims are so related to the claims within this Court's original jurisdiction that they form part of the same case or controversy under Article III of the United States Constitution. 29. This Court has personal jurisdiction over Defendants because the individual defendants are domiciled in this district and because Defendants’ acts and omissions took place within this district. 30. Venue is proper in the District of New Mexico pursuant to 28 U.S.C. § 1391(b) because Defendants operate and perform their official duties therein and thus reside therein for purposes of venue, and because a substantial part of the events and omissions giving rise to the claims herein occur in counties that are part of the District of New Mexico. 10 31. This action seeks injunctive relief pursuant to Fed. R. Civ. P. 65, declaratory relief pursuant to Fed. R. Civ. P. 57 and 28 U.S.C. § 2201, and nominal and punitive damages pursuant to § 59A-57-9(D) &(E) NMSA. CLASS ALLEGATIONS 32. Plaintiffs bring this action as a statewide class action pursuant to Fed. R. Civ. P. 23(a), (b)(2) and (b)(3) on behalf of: All Centennial Care 2.0 beneficiaries under the age of 21 in New Mexico who have been approved for private duty nursing services by Defendants, but are not receiving the nursing services at the level approved by Defendants. 33. Plaintiffs seek class certification pursuant to Fed. R. Civ. P. 23(b)(3) for the causes of action pursuing both nominal and punitive damages—the Second, Third, and Fourth Causes of Action of the Complaint. 34. Plaintiffs seek class certification pursuant to Fed. R. Civ. P. 23(b)(2) for the remaining causes of action pursuing declaratory and injunctive relief—the First, Fifth, Sixth, Seventh, Eighth, and Ninth Causes of Action of this Complaint. 35. There exist questions of law and/or fact common to the Plaintiff Class that predominate over any individual question. Common questions of fact and law include, without limitation: (i) Whether Plaintiffs and class members have third-party beneficiary standing to enforce the contract between Defendants MCOs and Defendant HSD; (ii) Whether Defendants MCOs are in breach of contract for the failure to deliver medically necessary and approved private duty nursing services to Plaintiffs and class members; 11 (iii) Whether Defendants MCOs’ breach of contract was done intentionally and willfully, done with knowledge of and utter indifference to its harmful consequences, and done with disregard for the rights of Plaintiffs and Class members; (iv) Whether Defendants David Scrase and HSD have a contractual duty to demand that Defendants MCOs cure their breach; (v) Whether HSD Defendants have violated the ADA and/or Rehabilitation Act by failing to arrange for Medicaid-covered, medically necessary private duty nursing services thereby placing them at risk of unnecessary institutionalization; (vi) Whether Defendant Scrase violated Section 1557of the Patient Protection and Affordable Care Act for failing to take necessary action to arrange for medically necessary private duty nursing services for Plaintiffs; and (vii) Whether HSD Defendants have failed to “arrange for (directly or through referral to appropriate agencies, organizations, or individuals) corrective treatment [private duty nursing services]” to Plaintiffs and Class members as mandated by the EPSDT provisions of the Medicaid Act pursuant to 42 U.S.C. §§ 1396a(a)(10)(A), 1396d(a)(4)(B), and 1396a(a)(43)(C). 36. The Class members are so numerous that joinder of all members is impracticable. Upon information and belief, there are at least fifty-three (53) children who are eligible for in-home nursing through Centennial Care 2.0, yet are unable to access all 12 the in-home nursing services they are approved to receive.2Upon information and belief the class size is in excess of fifty-three (53) members to include unreported denials of services and such members who may in the future be denied access to approved in-home nursing services. A current class size will be determined after the plaintiffs have had an opportunity to conduct discovery. 37. The claims of all named individual Plaintiffs are typical of the claims of members of the Class. Plaintiffs and class members are Centennial Care 2.0 beneficiaries who not receiving medically necessary private-duty nursing hours at the level needed to correct or ameliorate their conditions. 38. Plaintiffs are adequate to represent the Class because they are the deprived of the same federal rights and state contractual rights, of which they seek to enforce on behalf other Class members. 39. Plaintiffs are committed to successfully prosecuting the claims made in this complaint and understand their responsibility to represent both their personal interests and the interests of other class members. 40. Plaintiffs are represented by experienced counsel who will adequately represent the interests of the Class. 41. Plaintiffs and Next Friends will fairly and adequately protect the interests of the 2See Anthony Cahill, Ph.D. & Heidi Fredine, MPH, A Report on the 2021 Needs Assessment of Parents Served by the Medically Fragile Case Management Program at the Center for Development and Disability (July, 2021) (University of New Mexico Center for Development and Disability). 13 42. Plaintiffs’ interests in the relief sought in this Complaint are consistent with and not antagonistic to those of any person within the Class. 43. Because the claims of the proposed class members are identical, the questions of law and fact common to all members of the proposed class predominate over any questions affecting only individual members. 44. As all class members have claims identical to Plaintiffs’, the interest of class members in individually controlling the prosecution or defense of separate actions is slight. 45. Plaintiffs are not aware of any other similar claims pending by members of the proposed class in any forum. 46. Plaintiffs are unaware of class members who want to individually prosecute their 47. Class members interested in individually litigating their claims would most likely have already initiated litigation. 48. If all similarly situated children prosecuted separate actions, there would be a risk of inconsistent or varying adjudications with respect to individuals that would establish incompatible standards of conduct for Defendants; and Defendants have acted or refused to act on grounds that apply generally to numerous similarly situated children. Therefore, nominal damages, punitive damages, and final injunctive relief with corresponding declaratory relief are appropriate respecting all such children. 49. A class action is superior to other available methods for fairly and efficiently adjudicating the controversy because the questions of law or fact common to similarly situated children predominate over any questions affecting them individually. A multiplicity of suits with consequent burden on the courts and Defendants should be avoided. It would be virtually 14 impossible or impracticable for all Class members to intervene as parties-plaintiffs in this action, and there are no other realistic alternatives to adjudicate the class action claims for breaches of contract seeking nominal and punitive damages; 50. It is desirable to concentrate this litigation in this forum because Plaintiffs are able to demonstrate personal jurisdiction in this forum and aggregate their claims in this forum, and Plaintiffs’ claims arose within relative close proximity to Albuquerque, New Mexico, which is geographically convenient to parties, witnesses, and class counsel. 51. There are no unusual difficulties likely to be encountered in the management of this litigation as a class action. 52. This case is particularly suitable for adjudication as a class action. 53. Notice to the Class may be accomplished inexpensively, efficiently and in a manner best designed to protect the due process rights of all Class members by means of written notices supplied through Defendants’ system of communication with current and past customers as Defendants maintain databases of their previous customers and their then reported addresses. Plaintiffs will also institute an internet-based notice system directly accessible through their counsel’s website: www.drnm.org. 54. Pursuant to Fed. R. Civ. P. 23(c)(5), Plaintiffs propose a class composed of three subclasses as follows: 55. Subclass 1— All Centennial Care 2.0 beneficiaries under the age of 21 in New Mexico who receive managed care through Defendant BCBSNM, have been approved for private duty nursing services by Defendant BCBSNM, but are not receiving the nursing services at the level approved. 15 56. Subclass 2— All Centennial Care 2.0 beneficiaries under the age of 21 in New Mexico who receive managed care through Defendant Presbyterian, have been approved for private duty nursing services by Defendant Presbyterian, but are not receiving the nursing services at the level approved. 57. Subclass 3— All Centennial Care 2.0 beneficiaries under the age of 21 in New Mexico who receive managed care through Defendant Western Sky, have been approved for private duty nursing services by Defendant Western Sky, but are not receiving the nursing services at the level approved. BACKGROUND A. The Medicaid Act and EPSDT 58. The Medicaid Act, Title XIX of the Social Security Act, 42 U.S.C. §§ 1396- 1396w- 5, institutes a medical assistance program available to participating states on a voluntary basis. Once a state elects to participate, it must follow program requirements mandated by the federal government. 59. The purpose of the Medicaid program is to ensure that persons with limited income or specific qualifying conditions receive necessary medical services. This medical assistance program is funded by both the federal and state government. 42 U.S.C. § 1396a. 60. States that choose to participate must administer Medicaid “in the best interests of recipients.” 42 U.S.C. § 1396a(a)(19). 61. New Mexico has elected to participate in the Medicaid program. 62. Defendant New Mexico Human Services Department (“HSD”) has been designated as the “single state agency” directly responsible for the administration and supervision of New Mexico’s Medicaid program under Title XIX of the Social Security Act 42 U.S.C. § 1396 (a)(5). 16 63. The Medicaid Act, Title XIX of the Social Security Act, requires “early and periodic screening, diagnostic, and treatment services,” sometimes referenced as “EPSDT,” for individuals under the age of 21. 42 U.S.C. § 1396d(a)(4)(B). 64. Under EPSDT, the designated state agency responsible for administering its Medicaid program must “arrang[e] for (directly or through referral to appropriate agencies, organizations, or individuals) corrective treatment” for EPSDT covered individuals, including medically necessary private duty nursing services. 42 U.S.C. §§ 1396a(a)(43)(C), 1396d(r). 65. Accordingly, oversight of the administration and supervision of the state’s Medicaid program’s compliance with the EPSDT mandate of the Social Security Act, 42 U.S.C. §§ 1396- 1396w-5 rests with HSD, under the leadership of Defendant Secretary David Scrase. 42 U.S.C. § 1396a(a)(5); 42 C.F.R. § 431.10 (2013); NMSA 1978, §§ 9-8-12, 27-2-16 NMSA 1978, §§ 9-8- 6(A), 9-8-6(B)(1). 66. The state of New Mexico operates its Medicaid program through a managed care system known as Centennial Care 2.0 through which the delivery of services is managed by three Managed Care Organizations (“MCOs”): Blue Cross and Blue Shield of New Mexico, Presbyterian Inc., and Defendant Western Sky Community Care Inc. see 42 U.S.C. § 1396b(m). B. Service delivery and HCBS Waivers 67. In 1981, Congress authorized the Home and Community Based Services ("HCBS") waiver system, due to the disproportionate percentage of Medicaid resources being used for long-term institutional care. The HCBS waiver system permits states to disregard certain Medicaid requirements to offer varied medically appropriate value added services to the state’s Medicaid beneficiaries. 17 68. States may apply for HCBS “waivers” to provide services, including in-home nursing services, to individuals who would otherwise be eligible for placement in an institution, including nursing homes and hospitals. See 42 U.S.C. § 1396n(c)(1). 69. Under the HCBS waivers, Medicaid-eligible individuals who are entitled to receive residential care in a Medicaid-funded Intermediate Care Facility for persons with Mental Retardation (“ICF/MR”), instead, receive their services outside of an ICF/MR, so long as the aggregate cost of the community-based program is no greater than the aggregate cost of serving the same people in institutional settings. 42 CFR § 440.150. 70. The state of New Mexico’s HCBS waiver includes services delivery models under three distinct programs: Mi Via Waiver, Medically Fragile Waiver, and the Developmental Disabilities Waiver. 71. Under New Mexico’s HCBS waiver, EPSDT requirements are not waived, and waiver program services are supplementary to EPSDT benefits for Centennial Care 2.0 eligible beneficiaries. 72. Irrespective of the service delivery model utilized or HCBS waiver participation, HSD is responsible for ensuring medically necessary services, including EPSDT services, are provided in accordance with approved plans of treatment. 42 U.S.C. § 1396a(a)(5). C. ADA, Section 504 of Rehabilitation Act, and Section 1557 of the ACA 73. The Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act (Section 504) protect qualified individuals with disabilities from discrimination. 74. Under Title II of the ADA, “no qualified individual with a disability shall, by reason of such disability, be excluded from participation in, or be denied the benefits of the services, 18 programs, or activities of a public entity, or subjected to discrimination by any such entity.” 42 U.S.C. § 12132. 75. Similar to the ADA, Section 504 applies the same anti-discrimination principles to programs or activities receiving federal funds. See Section 504, 29 U.S.C. §§ 794-794a. 76. Further, Section 1557 of the Affordable Care Act incorporates the same prohibition from Section 504 as applied to “any health program or activity, any part of which is receiving Federal financial assistance[.]”42 U.S.C. § 18116. This includes discrimination by a state Medicaid agency, such as HSD. 77. The ADA recognizes that “[i]ndividuals with disabilities continually encounter various forms of discrimination, including . . . segregation...” 42 U.S.C. § 12101(a)(5). 78. What has become known as the ADA’s “integration mandate,” is spelled out in federal regulations implementing Title II of the ADA, requiring that “[a] public entity [] administer services, programs, and activities in the most integrated setting appropriate to the needs of qualified individuals with disabilities.”28 C.F.R. § 35.130(d). 79. Interpreting the integration mandate, the United States Supreme Court in Olmstead v. L.C. ex rel. Zimring, 527 U.S. 581 (1999) ruled that the unnecessary segregation of qualified individuals with disability constitutes a violation of the discrimination prohibition of the ADA. Unambiguously, the Court held: States are required to provide community-based treatment for persons with mental disabilities when the State's treatment professionals determine that such placement is appropriate, the affected persons do not oppose such treatment, and the placement can be reasonably accommodated, taking into account the resources available to the State and the needs of others with mental disabilities. Olmstead v. L.C. ex rel. Zimring, 527 U.S. 581, 607 (1999). 19 80. Compliance with the integration mandate requires that “[a] public entity shall make reasonable modifications in policies, practices, or procedures when the modifications are necessary to avoid discrimination on the basis of disability, unless the public entity can demonstrate that making the modifications would fundamentally alter the nature of the service, program, or activity.” See 28 C.F.R. § 35.130(b)(7). D. New Mexico Managed Care Services Agreement 81. The New Mexico state legislature requires that “[HSD] shall provide for a statewide, managed care system to provide cost-efficient, preventive, primary and acute care for medicaid recipients[.]” NMSA 1978 § 27-2-12.6 (emphasis added).To effectuate this mandate, Defendant David Scrase and Defendant HSD entered into a “risk contract” with Defendants Western Sky, BCBSNM, and Presbyterian. This risk-based system was explained succinctly in the Starko, Inc. v. New Mexico Human Services Dept: The managed care system is a risk-based system, meaning an MCO bears the risk of loss if the State's fee does not cover all the costs for the healthcare that the Medicaid program requires MCOs to provide to individuals. In part, states moved to the new model to get away from the fixed rate imposed by the fee-for- services model, in an attempt to scale back the costs to states associated with the Medicaid program. Starko, 2014-NMSC-033, ¶ 23. 82. Under this system, HSD entered into three identical Medicaid Managed Care Services Agreements with three distinct MCOs: Blue Cross and Blue Shield of New Mexico; Presbyterian Health Plan, Inc.; and Western Sky Community Care, Inc. 83. All three contracts are effective for the term of January 19,2018 through December,31, 2022. 20 84. At various times the contracts were amended and restated until most recently having been amended and restated for the term of December 27, 202 through December 31, 2023. 85. At all times material hereto, the provisions of these contracts at issue and cited herein were and are in effect and were not amended at any time prior to the filing of this Complaint. 86. Through these contracts, HSD delegated certain aspects of implementation of the state’s Medicaid program, including the obligation to provide EPSDT services. See e.g.,4.5.2.1.4-5, Defendant Western Sky Medicaid Managed Care Services Agreement. Accordingly, the MCO receives a capitated payment for members in exchange for the promise to deliver services delegated to it through the contract, such as EPSDT services. However, HSD remains the single state agency responsible for the supervision of the MCOs compliance with federal law. See 42 U.S.C. § 1396a(a)(5); see also 42 C.F.R. § 431.10. HSD is ultimately responsible to “make available a variety of individual and group providers qualified and willing to provide EPSDT services.” 42 C.F.R. § 441.61(b). E. Capacity to Provide In-Home Nursing Services Defendant BCBSNM 87. Defendant BCBSNM is, a division of Health Care Service Corporation (“HCSC”), a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association. 88. In 2019 HCSC had $2,186,256,000.00 in net income. Best’s Credit Report, Health Care Service Corporation Group (March 24, 2021) p.10, available at https://www.hcsc.com/pdf/am-best-ratings-report-2021.pdf (last visited April 21, 2022). 21 89. On its website, HCSC reports a total revenue of $50.2 billion in 2021. HCSC, Who We Are, HCSC by the Numbers (December 31,2021),available at https://www.hcsc.com/who- we-are/statistics (last visited April 21, 2022). Defendant Presbyterian 90. Defendant Presbyterian reported $60,176,195.00 in net income for 2019. See Insurance Department of the State of New Mexico, Quarterly Statement of the Presbyterian Health Plan Inc., (June 30, 2020) p.4, available at https://www.osi.state.nm.us/wp- content/uploads/2021/01/Presbyterian-Health-Plan-Inc..pdf (last visited April 21,2022). 91. In its Quarterly Statement as of June 30,2020, Defendant Presbyterian reported $77,776,492.00 in net income. Id. 92. Presbyterian Healthcare Services is a New Mexico nonprofit corporation exempt from income taxes under Section 501(c)(3) of the Internal Revenue Code (the Code). One of its affiliates is Presbyterian Network, Inc. which is the parent organization of its wholly-owned subsidiary, Defendant Presbyterian Health Plan, Inc. Ernst & Young LLP, Combined Financial Statements, Supplementary Information, and Reports on Federal Award Programs, Presbyterian Healthcare Services and Affiliates Years Ended December 31, 2020 and 2019 With Reports of Independent Auditors, p.7 (2021). 93. In 2019, Presbyterian Health Services had $312,050,000 in excess of revenues over its expenses, and $240,321,000 in 2020. Id. at p.4. Defendant Western Sky 94. In 2020, Defendant Western Sky Reported $10,908,268 in net income, with $51,312,203 in surplus. See Insurance Department of the State of New Mexico, Quarterly Statement of the Western Sky Community Care Inc.,(March 31,2021) p.4 , available at 22 https://www.osi.state.nm.us/wp-content/uploads/2021/06/Western-Sky-Community-Care- Inc..pdf (last visited April 21,2021). 95. In 2021, Defendant Western Sky reported $7,698,003 in net income, with $59,021,105 in surplus. Id. at p.3 and 4. 96. In 2020, Defendant Western Sky’s parent company, Centene Corp., reported $5.5 billion in operating cash flow from $111.1 billion in total revenue. Centene Corporation, 2020 Annual Review, p.1 available at https://investors.centene.com/_assets/_b69c7d8b8deb55d6922ca8126c828ac3/centene/db/1259/1 0936/annual_report/Centene-2020-Annual-Review_508.pdf (last visited April 21, 2021). 97. Centene Corp. makes the claim: “As the largest Medicaid managed care organization in the country, Centene supports many of our nation’s most vulnerable citizens.” Id. at p. 16. 98. Although Defendant MCOs bear the risk of financial loss in their Medicaid managed care contracts with Defendant HSD, the above reflects their immense capacity to support New Mexico’s medically-fragile children who are Medicaid recipients in need of in-home nursing. It also reflects their capacity to financially incentivize—to whatever extent needed—the hiring of local, traveling, or international nurses. Yet Defendants MCOs failed to do so. 99. At the same time, Defendant HSD and Defendant Scrase failed to enforce its Medicaid managed care contracts with Defendants MCOs upon their failure to provide the nursing services of which they had agreed to provide. 23 PLAINTIFF FACTS DRNM 100. Organizational Plaintiff, DRNM, is authorized by law to represent and/or advocate on behalf of medically fragile Centennial Care 2.0 EPSDT beneficiaries who are not provided medically necessary private duty nursing services. Plaintiff A.C. 101. Plaintiff A.C. is a nine-year-old girl diagnosed with Rett Syndrome, epilepsy, and global developmental delays. She resides at home with her parents and two other siblings, in Albuquerque, New Mexico. 102. A.C. is a Medically Fragile Waiver participant and Centennial Care 2.0 beneficiary under Defendant BCBSNM’s managed care plan. 103. She is non-verbal and requires maximum assistance in basic living functions such as feeding, walking, toileting, and bathing. She also requires regular breathing assessments and monitoring during night-waking episodes, which are a symptoms of Rett Syndrome. 104. She experiences seizures every day, often requiring oxygen assistance and an emergency intervention plan for seizure activity lasting longer than 5 minutes. 105. A.C. also experiences “Rett Episodes” during which she loses all motor control for up to one minute at a time. She will have spastic movements of all muscles in her body and requires assistance to ensure safety and to regain bodily control. 106. According to Plaintiff A.C.’s treatment plan, or Individualized Service Plan (ISP), conducted by UNM Center for Development and Disability on March 12, 2020, she required 40 hours of home healthcare, including in-home Private Duty Nursing (“PDN”), per week. This is 24 reflected in her Comprehensive Needs Assessment and Level of Care Determination approved by Defendant BCBSNM. 107. For this ISP year, A.C. faced an average shortfall of 16.7 hours per week of PDN hours that had been approved by Defendant BCBSNM. 108. On June 22, 2021, A.C., through her mother, submitted a demand to Defendant BCBSNM, through A.C.’s case manager, to satisfy the approved PDN hours, pursuant to the hours Defendant BCBSNM had approved. 109. Defendant BCBSNM failed to furnish the hours requested following this demand. 110. According to Plaintiff A.C.’s most recent treatment plan, or ISP, of December 7, 2021, she requires 40 hours of home healthcare, including in-home Private Duty Nursing (“PDN”), per week. This is reflected in her Comprehensive Needs Assessment and Level of Care Determination approved by Defendant BCBSNM. 111. By February 28, 2022, A.C. faced an average shortfall of 23.8 hours per week of PDN hours approved by Defendant BCBSNM for her ISP. 112. Currently, A.C. is receiving no PDN hours approved by Defendant BCBSNM. 113. When A.C. does not have access to the in-home nursing services she requires, A.C.’s mother endeavors to provide an approximation of needed nursing care, although she is not a nurse. 114. A.C. is economically dependent upon the income of her parents. An economic loss to her parents is a loss to A.C. 115. A.C.’s mother has had to limit her work schedule, and consequently her earning capacity, to care for A.C. during times when an in-home nurse would be providing that care. 25 116. A.C.’s father must take significant amount of time off from work to care for other children in the household while A.C.’s mother attends to A.C.’s nursing needs, which an in- home nurse would otherwise address. 117. By virtue of the fact that Plaintiff A.C. is on a HCBS Waiver, via the Medically- Fragile Waiver through Defendant HSD, the Defendants have determined that A.C. is at risk of institutionalization if she does not receive her medically necessary community-based services. See 8.290.400.10 (C)(2)(a)( Medically fragile waiver requirement that recipient have “a life threatening condition characterized by reasonably frequent periods of acute exacerbation, which require frequent medical supervision or physician consultation and which, in the absence of such supervision or consultation, would require hospitalization”). 118. Under its Medicaid Managed Care Services Agreement with Defendant HSD, Defendant BCBSNM is required to furnish medically necessary EPSDT services and make them available 24 hours a day, 7 days a week, to its beneficiaries. 119. Defendant BCBSNM failed to satisfy its contractual obligations to furnish the requisite private duty nursing services to Plaintiff A.C., which she expects and relies upon for her medical needs. 120. Should Plaintiff A.C. not receive requisite medically necessary in-home nursing services, she may need to go to an institution or otherwise face a life-threatening circumstance. 121. Defendants HSD and Secretary Scrase have failed to arrange for Plaintiff A.C. medically necessary nursing services, putting her at risk of institutionalization or injury. Plaintiff C.V. 122. Plaintiff C.V. is a three-year-old boy whose medical diagnoses include: Trisomy 21, nonmosaicism (meiotic nondisjunction); Seizure activity refractory to multiple medications; 26 Developmental delay, and Gastrostomy tube dependence. He also attends preschool at the New Mexico School for the Blind. 123. C.V. lives with his parents in Sandia Park, New Mexico. His mother and father are dedicated parents who devote themselves not only to C.V.’s care, but also to service to the community as law enforcement personnel. 124. C.V. is a Medically-Fragile Waiver participant and Centennial Care 2.0 beneficiary under Defendant Presbyterian’s managed care plan. 125. Based upon his current Comprehensive Needs Assessment and Level of Care determination, Presbyterian has established that C.V. requires 173 hours per month of private duty nursing services. 126. On March 25, 2022, C.V. through his parents submitted a request to Defendant Presbyterian to satisfy its obligation to provide the in-home nursing hours they have approved. 127.Currently, C.V is only able to access approximately 76 hours per month. 128. C.V. has faced denials of expected private duty nursing services in the past. 129. On June, 30, 2020, C.V. was approved by Defendant Presbyterian to receive 30 hours per week of private duty nursing and faced an average shortfall of 11 hours per week. 130. On April 13, 2021, C.V. was approved by Defendant Presbyterian to receive 40 hours per week of private duty nursing and faced an average shortfall of 21 hours per week. 131. On March 25, 2022, C.V., through his mother and father, sent a demand to Defendant Presbyterian to furnish the PDN hours of which he was being denied and reiterating Defendant Presbyterian’s obligation to provide the service. 132. On April 7, 2022, Defendant Presbyterian responded to C.V.’s parents by letter acknowledging that C.V. was not receiving the PDN hours allocated to him, and that he in fact is 27 entitled to 173 hours per month, but simply cited nursing shortages as a reason for the denial and deemed the matter resolved. 133. When C.V. does not have access to the in-home nursing services he requires, C.V.’s mother and father endeavor to provide an approximation of needed nursing care, although they are not nurses. 134. C.V. is economically dependent on the earnings of his parents. An economic loss to his parents is a loss for C.V. 135. Because medically-necessary nursing hours are not provided, C.V.’s parents have had to forgo economic opportunities to care for C.V. at home. 136. C.V.’s mother had to give up a high-level position to take a lower paying position that provides more flexibility for leave, and has since used up all her earned leave. 137. C.V.’s father has taken time off work serving the community as a law enforcement officer in order to tend to C.V.’s care during times which an in-home nurse would otherwise 138. C.V.’s father may now have no option but to accept an early retirement to care for C.V. when a nurse otherwise would. 139. Defendant Presbyterian failed to satisfy its contractual obligations to furnish the requisite private duty nursing services to Plaintiff C.V., services which C.V. expects and relies upon for his medical needs. 140. Should Plaintiff C.V. not receive requisite medically necessary in-home nursing services, he may need to go to an institution or otherwise face a life-threatening circumstance. 141. This is also evinced by the fact that he is on a HCBS Waiver, via the Medically Fragile Waiver program through Defendant HSD. See 8.290.400.10 (C)(2)(a). 28 142. Defendants HSD and Secretary Scrase have failed to arrange for Plaintiff C.V. medically necessary nursing services, putting him at risk of institutionalization or injury. Plaintiff M.G. 143. Plaintiff M.G. is a 3-year-old Medically Fragile Waiver participant and Centennial Care 2.0 beneficiary under Defendant Western Sky’s managed care plan. She is diagnosed with Chronic Lung Disease, Esophageal Reflux, Global Developmental Delay, Periventricular Leukomalacia, Generalized Seizure Disorder, for which she requires feeding by gastrostormy tube, H/O tracheostormy, and ventilator dependency. She resides at home with her mother and 144. According to Plaintiff M.G.’s treatment plan, or Individualized Service Plan, conducted by UNM Center for Developmental Disability on April 26, 2021, Plaintiff M.G. requires 84 hours of home healthcare, including in-home Private Duty Nursing (“PDN”), per week. This is reflected in her Comprehensive Needs Assessment and Level of Care Determination approved by Defendant Western Sky. 145. Although M.G. was approved to receive the PDN hours by Defendant Western Sky, she has faced an average short fall of 38.67 hours per week. 146. During May of 2021 Plaintiff M.G.’s mother contacted Defendant Western Sky on behalf of Plaintiff M.G., informing Defendant Western Sky that Plaintiff M.G. was not receiving sufficient hours of in-home PDN hours as Plaintiff M.G. was only able to access 80 of the 364 hours approved per month, and requested that Defendant Western Sky furnish the requisite 29 147. On August 13, 2021, Plaintiff M.G.’s mother wrote to Defendant Western Sky on behalf of Plaintiff M.G. reiterating that Plaintiff M.G. was only able to access 80 of the 364 hours of in-home nursing for the prior eight (8) months and again affirmatively requested that Defendant Western Sky furnish the requisite medical care, as an approved covered service, which had been previously requested. 148. On September 3, 2021 Plaintiff M.G.’s mother wrote again to Defendant Western Sky on behalf of Plaintiff M.G., having not received a response from her prior requests, and again specified that Plaintiff M.G. was not receiving medically necessary covered services, specifically the requisite private-duty nursing hours. 149. On October 1, 2021, Defendant Western Sky sent a letter to Plaintiff M.G.’s mother, in which Defendant Western Sky acknowledged the request for the private-duty nursing hours. In this letter, Defendant Western Sky indicated their resolution to the request was made by reaching out to their Provider Relations Department who in turn contacted the private duty nursing agency which cited nursing shortages. 150. On November 30, 2021, Plaintiff M.G., through counsel, sent a letter to Defendant Western Sky, reiterating the denial of in-home nursing services and indicating that Plaintiff M.G. was only receiving 60 hours of in-home nursing per week, when she had been budgeted and approved for 84 hours. 151. Plaintiff M.G.’s most recent ISP of March 25, 2022, does not change the required amount of in-home nursing hours from the previous year. 152. As of filing this complaint, Plaintiff M.G. is only provided access to 79 hours per week of the 84 medically necessary nursing hours of which she is approved for. 30 153. When M.G. does not have access to in-home nursing services, M.G.’s mother must assume the duties of nursing care, although she is not a nurse. 154. By virtue of the fact that Plaintiff M.G. is on a HCBS Waiver, via the Medically- Fragile Waiver through Defendant HSD, she is at risk of institutionalization if she does not receive her medically necessary community-based services. See 8.290.400.10 (C)(2)(a). 155. Under its Medicaid Managed Care Services Agreement with Defendant HSD, Defendant Western Sky is required to furnish medically necessary EPSDT services and make them available 24 hours a day, 7 days a week, to its beneficiaries. 156. Defendant Western Sky failed to satisfy its contractual obligations to furnish the requisite private duty nursing services to Plaintiff M.G., which she expects and relies upon for her medical needs. 157. Should Plaintiff M.G. not receive requisite medically necessary in-home nursing services, she may need to go to an institution or otherwise face a life-threatening circumstance. 158. Defendants HSD and Secretary Scrase have failed to arrange for Plaintiff M.G.’s medically necessary nursing services, putting her at risk of institutionalization or injury. FIRST CAUSE OF ACTION (Declaratory judgment action to declare the contract enforcement rights of Plaintiffs and Class pursuant to the Declaratory Judgment Act, 28 U.S.C. § 2201) 159. Plaintiffs hereby re-allege and incorporate by reference the foregoing paragraphs of this Complaint as though fully set forth herein. 160. Under the Declaratory Judgment Act, “[i]n a case of actual controversy within its jurisdiction...any court of the United States, upon the filing of an appropriate pleading, may declare the rights and other legal relations of any interested party.” 28 U.S.C. § 2201(a). 31 161. Within each Defendant MCO’s Managed Care Service Agreement (“Contract”) with HSD contains a Section 7.12.2, stating: “No Third-Party Beneficiaries Only the Parties to this Agreement, and their successors in interest and assigns, have any rights or remedies under, or by reason of, this Agreement.” 162. The federal government is not a party to this contract and the place of contract is the State of New Mexico. Thus, the applicable law in construing the meaning and validity of this Contract is state law. See Tucker v. R.A. Hanson Co., Inc., 956 F.2d 215, 217 (10th Cir. 1992). 163. Section 7.12.2 creates an explicit and obvious adverse legal interest for the enforcement rights of third-party beneficiaries to the exclusive benefit of signatories to the Contract. 164. The application of this provision threatens the right of Medicaid managed care beneficiaries, such as Plaintiffs and Class members, to immediate enforcement of the Contract terms, as intended beneficiaries to the Contract. 165. Section 7.12.2 contravenes the statutory law and public policy of NMSA § 59A-57- 9 (C), which states: To protect and enforce an enrollee's rights in a managed health care plan, an individual enrollee participating in or eligible to participate in a managed health care plan shall be treated as a third-party beneficiary of the managed health care plan contract between the plan and the party with which the plan directly contracts. An individual enrollee may sue to enforce the rights provided in the contract that governs the managed health care plan[.] NMSA § 59A-57-9 (C)(emphasis added). 166. Section 7.12.2 is unenforceable because it confers benefits at the same time illegally and exclusively divesting beneficiaries of any remedy under the agreement to enforce its terms. 32 167. Public policy is not served by unlawfully limiting the public’s rights to enforce receipt of public benefits. 168. Moreover, HSD Defendant lacked contractual authority to disclaim third-party beneficiary rights under Section 7.12.2. 169. “Subject to the constitution of New Mexico, the human services department has the power to…make contracts as authorized in Chapter 27 NMSA 1978 to carry out the purposes of that chapter.” NMSA 1978 § 27-1-2 (B)(4) 170. “The Legislature [] created the New Mexico Human Services Department (HSD), NMSA 1978, § 27–1–1 (1977), to work with the federal government in administering public assistance programs.” State ex rel. Taylor v. Johnson, 1998-NMSC-015, ¶ 7, 125 N.M. 343, 347, 961 P.2d 768, 772. 171. Accordingly, the statutory contractual authority “merely recognize[s] that HSD acts with the federal government to cooperatively administer certain public assistance programs such as [] Medicaid.” Id. at ¶ 35. 172. No federal requirement or permission exists, for states administering a Medicaid plan, to limit rights of third-party beneficiaries to a state contract with a managed care organization. 173. Thus, Section 7.12.2 serves no cognizable purpose towards cooperating with the federal government, exceeding the authority conferred by the New Mexico state legislature. 174. Because Section 7.12.2 of the Contract is illegal, unconscionable, and made without legal authority, the provision cannot deprive Plaintiffs and Class members’ rights to enforce the terms of the Contract. 33 175. Plaintiffs and Class members are entitled to appropriate relief under the Declaratory Judgment Act, 28 U.S.C. § 2201-2202. SECOND CAUSE OF ACTION (Subclass 1 Third-party beneficiary claim against Defendant BCBSNM for breach of state Medicaid Managed Care Services Agreement) 176. Plaintiffs and Subclass 1 members hereby re-allege and incorporate by reference the foregoing paragraphs of this Complaint as though fully set forth herein. 177. Defendant BCBSNM entered into a contract with Defendant HSD and Defendant David Scrase “for the purpose of creating a network of health care Providers to provide services to Medicaid-eligible Recipients that will or are likely to reduce health care costs, improve quality of care or improve access to care[.]” See Defendant BCBSNM Medicaid Managed Care Services Agreement, Recitals,p.5. 178. Pursuant to the Contract, Defendant BCBSNM’s obligation to provide medically necessary services include: [T]he delivery of federally mandated EPSDT services as set forth in Section 1902(a)(10) and 1905(r) of the Social Security Act. The CONTRACTOR agrees to meet all federal requirements of the EPSDT program pursuant to 42 C.F.R.s § 441.61 through § 441.62. The CONTRACTOR shall adhere to the State’s periodicity schedules (as recommended by the American Academy of Pediatrics and Bright Futures) for eligible Members under twenty-one (21) years of age; and Services shall be available twenty-four (24) hours, seven (7) days a week, when medically necessary. See 4.5.2.1.4-5, Defendant BCBSNM’s Medicaid Managed Care Services Agreement. 179. The EPSDT benefit includes private duty nursing necessary to ameliorate, correct, or maintain a child’s condition. see 42 U.S.C. § 1396d(a)(8). 180. Defendant BCBSNM has failed to provide Subclass 1 members medically necessary private duty nursing services. 34 181. Pursuant to the Contract: The CONTRACTOR shall be deemed to have breached this Agreement if any of the following occurs: The CONTRACTOR fails to perform in accordance with any term or provision of the Agreement; The CONTRACTOR renders only partial performance of any term or provision of the Agreement; or The CONTRACTOR engages in any act prohibited or restricted by the Agreement. See 7.6.2.1, Defendant BCBSNM’s Medicaid Managed Care Services Agreement. 182. Defendant BCBSNM has breached the Contact by failing to satisfy the terms set forth in section 4.5.2.1.4-5 of the Contract. 183. The Medicaid Managed Care Services Agreement further requires that Defendant BCBSNM agree to comply with: Section 504 of the Rehabilitation Act of 1973, 29 U.S.C. 794, which prohibits discrimination on the basis of handicap in programs and activities receiving or benefiting from federal financial assistance, and regulations issued pursuant thereto, 45 C.F.R. § 84; … Titles II and III of the Americans with Disabilities Act, 42 U.SC. 12101 et seq., and regulations issued pursuant thereto, 28 C.F.R.s § 35 and § 36; [and] … Patient Protection and Affordable Care Act (PPACA)[.] See Defendant BCBSNM Medicaid Managed Care Services Agreement, 7.5 Applicable Laws and Regulations. 184. For the reasons set forth in this Complaint and by incorporation of allegations in the Sixth, Seventh, and Eighth Causes of Action of this Complaint, 35 Defendant BCBSNM stands in breach of Section 7.5 of its Medicaid Managed Care Services Agreement. 185. Defendant BCBSNM’s breach has caused harm to Subclass 1 members. 186. Defendant BCBSNM’s failure to provide in-home nursing to Subclass 1 members was intentional and willful, done with knowledge of and utter indifference to its harmful consequences, and done with disregard for the rights of Subclass 1 members. 187. Subclass 1 members are entitled to declaratory relief, injunctive relief, nominal damages, and punitive damages. THIRD CAUSE OF ACTION (Subclass 2 Third-party beneficiary claim against Defendant Presbyterian for breach of state Medicaid Managed Care Services Agreement) 188. Plaintiffs and Subclass 2 members hereby re-allege and incorporate by reference the foregoing paragraphs of this Complaint as though fully set forth herein. 189. Defendant Presbyterian entered into a contract with Defendant HSD and Defendant David Scrase “for the purpose of creating a network of health care Providers to provide services to Medicaid-eligible Recipients that will or are likely to reduce health care costs, improve quality of care or improve access to care[.]” See Defendant Presbyterian Medicaid Managed Care Services Agreement, Recitals,p.5. 190. Pursuant to the Contract, Defendant Presbyterian’s obligation to provide medically necessary services include: [T]he delivery of federally mandated EPSDT services as set forth in Section 1902(a)(10) and 1905(r) of the Social Security Act. The CONTRACTOR agrees to meet all federal requirements of the EPSDT program pursuant to 42 36 C.F.R.s § 441.61 through § 441.62. The CONTRACTOR shall adhere to the State’s periodicity schedules (as recommended by the American Academy of Pediatrics and Bright Futures) for eligible Members under twenty-one (21) years of age; and Services shall be available twenty-four (24) hours, seven (7) days a week, when medically necessary. See 4.5.2.1.4-5,Defendant Presbyterian’s Medicaid Managed Care Services Agreement. 191. The EPSDT benefit includes private duty nursing necessary to ameliorate, correct, or maintain a child’s condition. See 42 U.S.C. § 1396d(a)(8). 192. Defendant Presbyterian has failed to provide Subclass 2 members medically necessary private duty nursing services. 193. Pursuant to the Contract: The CONTRACTOR shall be deemed to have breached this Agreement if any of the following occurs: The CONTRACTOR fails to perform in accordance with any term or provision of the Agreement; The CONTRACTOR renders only partial performance of any term or provision of the Agreement; or The CONTRACTOR engages in any act prohibited or restricted by the Agreement. See 7.6.2.1, Defendant Presbyterian’s Medicaid Managed Care Services Agreement. 194. Defendant Presbyterian has breached the Contact by failing to satisfy the terms set forth in section 4.5.2.1.4-5 of the Contract. 195. The Medicaid Managed Care Services Agreement further requires that Defendant Presbyterian agree to comply with: Section 504 of the Rehabilitation Act of 1973, 29 U.S.C. 794, which prohibits discrimination on the basis of handicap in programs 37 and activities receiving or benefiting from federal financial assistance, and regulations issued pursuant thereto, 45 C.F.R. § 84; … Titles II and III of the Americans with Disabilities Act, 42 U.SC. 12101 et seq., and regulations issued pursuant thereto, 28 C.F.R.s § 35 and § 36; [and] … Patient Protection and Affordable Care Act (PPACA)[.] See Defendant Presbyterian Medicaid Managed Care Services Agreement, 7.5 Applicable Laws and Regulations. 196. For the reasons set forth in this Complaint and by incorporation of allegations in Sixth, Seventh, and Eighth Causes of Action of this Complaint, Defendant Presbyterian stands in breach of Section 7.5 of its Medicaid Managed Care Services Agreement. 197. Defendant Presbyterian’s breach has caused harm to Subclass 2 members. 198. Defendant Presbyterian’s failure to provide in-home nursing to Subclass 2 members was intentional and willful, done with knowledge of and utter indifference to its harmful consequences, and done with disregard for the rights of Subclass 2 members. 199. Subclass 2 members are entitled to declaratory relief, injunctive relief, nominal damages, and punitive damages. 38 FOURTH CAUSE OF ACTION (Subclass 3 Third-party beneficiary claim against Defendant Western Sky for breach of state Medicaid Managed Care Services Agreement) 200. Plaintiffs and Subclass 3 members hereby re-allege and incorporate by reference the foregoing paragraphs of this Complaint as though fully set forth herein. 201. Defendant Western Sky entered into a contract with Defendant HSD and Defendant David Scrase “for the purpose of creating a network of health care Providers to provide services to Medicaid-eligible Recipients that will or are likely to reduce health care costs, improve quality of care or improve access to care[.]” See Defendant Western Sky Medicaid Managed Care Services Agreement, Recitals,p.5. 202. Pursuant to the Contract, Defendant Western Sky’s obligation to provide medically necessary services include: [T]he delivery of federally mandated EPSDT services as set forth in Section 1902(a)(10) and 1905(r) of the Social Security Act. The CONTRACTOR agrees to meet all federal requirements of the EPSDT program pursuant to 42 C.F.R.s § 441.61 through § 441.62. The CONTRACTOR shall adhere to the State’s periodicity schedules (as recommended by the American Academy of Pediatrics and Bright Futures) for eligible Members under twenty-one (21) years of age; and Services shall be available twenty-four (24) hours, seven (7) days a week, when medically necessary. See 4.5.2.1.4-5,Defendant Western Sky’s Medicaid Managed Care Services Agreement. 203. The EPSDT benefit includes private duty nursing necessary to ameliorate, correct, or maintain a child’s condition. See 42 U.S.C. § 1396d(a)(8). 204. Defendant Western Sky has failed to provide Subclass 3 members medically necessary private duty nursing services. 205. Pursuant to the Contract: 39 The CONTRACTOR shall be deemed to have breached this Agreement if any of the following occurs: The CONTRACTOR fails to perform in accordance with any term or provision of the Agreement; The CONTRACTOR renders only partial performance of any term or provision of the Agreement; or The CONTRACTOR engages in any act prohibited or restricted by the Agreement. See 7.6.2.1, Defendant BCBSNM’s Medicaid Managed Care Services Agreement. 206. Defendant Western Sky has breached the Contact by failing to satisfy the terms set forth in section 4.5.2.1.4-5 of the Contract. 207. The Medicaid Managed Care Services Agreement further requires that Defendant Western Sky agree to comply with: Section 504 of the Rehabilitation Act of 1973, 29 U.S.C. 794, which prohibits discrimination on the basis of handicap in programs and activities receiving or benefiting from federal financial assistance, and regulations issued pursuant thereto, 45 C.F.R. § 84; … Titles II and III of the Americans with Disabilities Act, 42 U.SC. 12101 et seq., and regulations issued pursuant thereto, 28 C.F.R.s § 35 and § 36; [and] … Patient Protection and Affordable Care Act (PPACA)[.] See Defendant BCBSNM Medicaid Managed Care Services Agreement, 7.5 Applicable Laws and Regulations. 208. For the reasons set forth in this Complaint and by incorporation of allegations in Sixth, Seventh, and Eighth Causes of Action of this Complaint, 40 Defendant Western Sky stands in breach of Section 7.5 of its Medicaid Managed Care Services Agreement. 209. Defendant Western Sky’s breach has caused harm to Subclass 3 members. 210. Defendant Western Sky’s failure to provide in-home nursing to Subclass 3 members was intentional and willful, done with knowledge of and utter indifference to its harmful consequences, and done with disregard for the rights of Subclass 3 members. 211. Subclass 3 members are entitled to declaratory relief, injunctive relief, nominal damages, and punitive damages. FIFTH CAUSE OF ACTION (Plaintiffs and Class Third-party beneficiary claim against Defendant Scrase and Defendant HSD for breach of state Medicaid Managed Care Services Agreement) 212. Plaintiffs hereby re-allege and incorporate by reference the foregoing paragraphs of this Complaint as though fully set forth herein. 213. Defendant HSD and Defendant David Scrase entered into a contract with Defendants MCOs “for the purpose of creating a network of health care Providers to provide services to Medicaid-eligible Recipients that will or are likely to reduce health care costs, improve quality of care or improve access to care[.]” See Defendants MCOs’ Medicaid Managed Care Services Agreement, Recitals,p.5. 214. The Contract provides: In the event of Breach by the CONTRACTOR, HSD shall provide the CONTRACTOR written notice of the Breach and thirty (30) Calendar Days to cure the Breach described in the notice. In the event that the CONTRACTOR fails to cure the Breach within the time period provided, then HSD shall have available any and all remedies described herein and available at law. 41 See Section 7.6.2.5. Defendants MCOs’ Medicaid Managed Care Services Agreement. 215. By reference and incorporation of the Second, Third, and Fourth cause of action of this Complaint, Defendants MCOs breached its contract with Defendant HSD and Defendant 216. Upon information and belief, Defendant Scrase and Defendant HSD have failed to take action under the Contract to provide written notice of the breach to Defendants MCOs. 217. Defendant Scrase and Defendant HSD did not provide Defendants MCO’s thirty (30) calendar days for Defendants MCOs to cure their breach. 218. Accordingly, Defendant Scrase and Defendant HSD breached the Contract. 219. Defendant Scrase’s and Defendant HSD’s breach has caused harm to Plaintiffs and Class members. 220. At all times hereto, Defendant David Scrase was acting under color of state 221. Plaintiffs and Class members are entitled to declaratory relief and injunctive relief. SIXTH CAUSE OF ACTION (Plaintiffs and Class claim against Defendant Secretary David Scrase for violation of the Americans with Disabilities Act (ADA), 42 U.S.C. §§ 12131 et seq.) 222. Plaintiffs and Class hereby re-allege and incorporate by reference the foregoing paragraphs of this Complaint as though fully set forth herein. 223. Pursuant to Title II of the ADA, no qualified person with a disability shall be subjected to discrimination by a public entity. 42 U.S.C. §§ 12131-32. 42 224. This requires that “[a] public entity [] administer services, programs, and activities in the most integrated setting appropriate to the needs of qualified individuals with disabilities.”28 C.F.R. § 35.130(d). 225. Plaintiffs and Class are “qualified individuals with a disability” under the ADA because they have physical and/or mental impairment which substantially limits one or more major life activities. 226. Plaintiffs and Class are substantially limited in their ability to live independently without support. 227. Plaintiffs and Class meet eligibility standards for Centennial Care 2.0 community- based services necessary to maintain living within their homes. 228. Defendant Secretary Scrase oversees HSD which is a state government entity responsible for administering New Mexico’s Medicaid program. 229. Accordingly, HSD is a “public entity” within the meaning of Title II of the ADA. 42 U.S.C. §§ 12131(1)(A) and (B) (1990). 230. The ADA requires Defendant Scrase to administer HSD’s programs to enable qualified individuals with disabilities to live in the most integrated setting suitable to their needs. 231. Defendant Scrase’s failure to arrange for (directly or through referral to appropriate agencies, organizations, or individuals) corrective treatment (private duty nursing services) for qualified individuals with disabilities has placed Plaintiffs and Class at risk of institutionalization in violation of the ADA’s integration mandate. 232. By failing to take necessary action to arrange for medically necessary private duty nursing services, Defendant Scrase has discriminated against qualified individuals with disabilities, such as Plaintiffs and Class members. 43 233. Defendant Scrase’s administration of HSD has led to its failure to take necessary action to arrange for medically necessary private duty nursing services. This has subjected Plaintiffs, Class, and other qualified individuals with disabilities to the risk of unnecessary institutionalization. 234. Defendant Scrase’s actions are in violation of Title II of the ADA. 235. Plaintiffs and Class are entitled to declaratory relief, injunctive relief, and reasonable attorneys’ fees and costs incurred in bringing this action pursuant to 42 U.S.C. § 12133 SEVENTH CAUSE OF ACTION (Plaintiffs and Class claim against Defendants HSD and Secretary David Scrase for violation of Section 504 of the Rehabilitation Act, 29 U.S.C. § 794 et seq.) 236. Plaintiffs and Class hereby re-allege and incorporate by reference the foregoing paragraphs of this Complaint as though fully set forth herein. 237. Section 504 of the Rehabilitation Act, 29 U.S.C. § 794 (“Section 504”), prohibits public entities and recipients of federal funds from discriminating against any individual by reason of disability. 238. Pursuant to Section 504, public and federally-funded entities must administer programs and activities “in the most integrated setting appropriate to the needs of the qualified individual with a disability.” See 28 C.F.R. § 41.51(d) (1981). 239. Plaintiffs and Class are “qualified individuals with a disability” under Section 504 of the Rehabilitation Act of 1973 because they have physical and/or mental impairment which substantially limits one or more major life activities. 240. Plaintiffs and Class members meet eligibility standards for Centennial Care 2.0 community-based services necessary to maintain living within their homes. 44 241. Defendant HSD is a recipient of federal funds under the Rehabilitation Act and is therefore a government entity subject to Section 504. 29 U.S.C. § 794(b) (2014). 242. Defendant Scrase’s failure to arrange for (directly or through referral to appropriate agencies, organizations, or individuals) corrective treatment (private duty nursing services) for qualified individuals with disabilities such as Plaintiffs and Class has placed them at risk of institutionalization in violation of the Section 504’s integration mandate. 243. By failing to take necessary action to arrange for medically necessary private duty nursing services, Defendant Scrase has discriminated against qualified individuals with disabilities, such as Plaintiffs. 244. Defendant Scrase’s administration of HSD has led to its failure to take necessary action to arrange for medically necessary private duty nursing services and has subjected Plaintiffs, Class, and other qualified individuals with disabilities to the risk of unnecessary institutionalization. 245. Defendant Scrase’s actions are in violation of Section 504 of the Rehabilitation Act, 29 U.S.C. § 794. 246. Plaintiffs and Class members are entitled to declaratory relief and injunctive relief. EIGHTH CAUSE OF ACTION (Plaintiffs and Class claim against Defendants HSD and Secretary David Scrase for violation of Section 1557of the Patient Protection and Affordable Care Act, 42 U.S.C. § 18116) 247. Plaintiffs and Class hereby re-allege and incorporate by reference the foregoing paragraphs of this Complaint as though fully set forth herein. 248. Section 1557 of the Patient Protection and Affordable Care Act provides that: Except as otherwise provided for in this title (or an amendment made by this title), an individual shall not, on the ground prohibited under … 45 section 504 of the Rehabilitation Act of 1973 (29 U.S.C. 794) … be excluded from participation in, be denied the benefits of, or be subjected to discrimination under, any health program or activity, any part of which is receiving Federal financial assistance, including credits, subsidies, or contracts of insurance, or under any program or activity that is administered by an Executive Agency or any entity established under this title (or amendments). The enforcement mechanisms provided for and available under … section 504 … shall apply for purposes of violations of this subsection. 249. Section 504 of the Rehabilitation Act, 29 U.S.C. § 794 (“Section 504”), prohibits public entities and recipients of federal funds from discriminating against any individual by reason of disability. 250. Pursuant to Section 504, public and federally-funded entities must administer programs and activities “in the most integrated setting appropriate to the needs of the qualified individual with a disability.” See 28 C.F.R. § 41.51(d) (1981). 251. Plaintiffs and Class are “qualified individuals with a disability” under Section 504 of the Rehabilitation Act of 1973 because they have physical and/or mental impairment that substantially limits one or more major life activities. 252. Plaintiffs and Class members meet eligibility standards for Centennial Care 2.0 community-based services necessary to maintain living within their homes. 253. Defendant HSD is a recipient of federal funds under the Rehabilitation Act and is therefore a government entity subject to Section 504 and, thus, subject to Section 1557. 254. Defendant Scrase’s failure to arrange for (directly or through referral to appropriate agencies, organizations, or individuals) corrective treatment (private duty nursing services) for qualified individuals with disabilities such as Plaintiffs and Class members has placed them at risk of institutionalization in violation of Section 504’s integration mandate. 46 255. By failing to take necessary action to arrange for medically necessary private duty nursing services, Defendant Scrase has discriminated against qualified individuals with disabilities, such as Plaintiffs and Class members. 256. Defendant Scrase’s administration of HSD has led to its failure to take necessary action to arrange for medically necessary private duty nursing services and has subjected Plaintiffs, Class members and other qualified individuals with disabilities to the risk of unnecessary institutionalization. 257. Defendant Scrase’s actions are in violation of Section 504 of the Rehabilitation Act, 29 U.S.C. § 794. 258. Because Defendant Scrase violated Section 504 through his administrative methods and actions, HSD is in violation of Section 1557 of the ACA. 259. Plaintiffs and Class are entitled to declaratory relief and injunctive relief. NINTH CAUSE OF ACTION (Plaintiffs and Class claim against Defendant Scrase for Violation of the Medicaid Act, Early and Periodic Screening, Diagnostic and Treatment (EPSDT) Services, 42 U.S.C. § 1396 et seq.) 260. Plaintiffs and Class hereby re-allege and incorporate by reference the foregoing paragraphs of this Complaint as though fully set forth herein. 261. Defendant Scrase, while acting under color of state law, has failed to supervise and correct practices of HSD that deprive Plaintiffs and Class members statutory rights found in EPSDT provisions of the Medicaid Act, 42 U.S.C. §§ 1396a(a)(10)(A), 1396d(a)(4)(B), and 1396a(a)(43)(C). 47 262. Defendant Scrase has failed to “arrange for (directly or through referral to appropriate agencies, organizations, or individuals) corrective treatment [in-home shift nursing services]” to Plaintiffs and Class, per 42 U.S.C. § 1396a(a)(43)(C). 263. Defendants Scrase’s violations are knowing, and having acquiesced to the deprivation of Plaintiffs’ and Class members’ statutory rights, Plaintiffs are entitled to relief under of 42 U.S.C. § 1983. DEMAND FOR A JURY TRIAL 264. Pursuant to Fed. R. Civ. P. 38, Plaintiffs and Class members demand a trial by jury of all issues herein triable to a jury. REQUEST FOR RELIEF 265. WHEREFORE, Plaintiffs and Class request the following relief and remedies: 266. Certify the proposed Class and Subclasses; 267. Declare unlawful the provision of Defendants’ Medicaid Managed Care Services Agreement disclaiming third-party beneficiary enforcement rights; 268. Declare in favor of the Plaintiffs and the Class that they are the intended beneficiaries of the Defendants’ Medicaid Managed Care Services Agreements, and Defendants MCOs have breached their respective agreements by failing to furnish and fulfill authorized private-duty nursing hours, directly or through referral to appropriate agencies, organizations, or individuals, to Plaintiffs and Class members; 269. Declare in favor of Plaintiffs and the Class that Defendants MCOs in failing to furnish and fulfill authorized private-duty nursing hours to Plaintiffs and Class members, acted intentionally, willfully, with knowledge of and utter indifference to its harmful consequences, and did so with disregard for the rights of Plaintiffs and Class members; 48 270. Declare in favor of Plaintiffs and the Class that HSD Defendants are failing to comply with the requirements of the Medicaid Act, the Americans with Disabilities Act, the Rehabilitation Act, and the Patient Protection and Affordable Care Act; 271. Issue preliminary and permanent injunctive relief requiring Defendants to furnish and fulfill authorized private-duty nursing hours, directly or through referral to appropriate agencies, organizations, or individuals, to Plaintiffs and Class members; 272. Order equitable relief requiring Defendants to calculate for each Class member the appropriate private duty nursing hours which Defendants have failed to fulfill within two (2) years preceding this action, and further requiring Defendants to implement procedures that will allow class members to utilize those unfulfilled nursing hours at their discretion; 273. Assume continuing jurisdiction as may be necessary to monitor and enforce any relief granted; 274. Award nominal damages pursuant to § 59A-57-9(D) &(E) NMSA with respect to the Second, Third, and Fourth Causes of Action in this Complaint; 275. Award punitive damages against Defendants MCOs with respect to Second, Third, and Fourth Causes of Action in this Complaint, in an amount to be determined at trial; 276. Award costs and attorneys’ fees and expenses pursuant to 42 U.S.C. § 12205; Sec. 504 of the Rehabilitation Act, 29 U.S.C. § 794a, 42 U.S.C. § 1988, and any other applicable provisions of law; and 277. Such other relief as this Court deems just and proper. 49 DATED: April 28, 2022 Respectfully Submitted, DISABILITY RIGHTS NEW MEXICO /s/ Maxwell Kauffman Maxwell Kauffman Laurel Nesbitt Jason C. Gordon Jesse D. Clifton Holly J. Mell 3916 Juan Tabo Blvd., NE Albuquerque, NM 87111 (505) 256-3100 (505) 256-3184 (Fax) Attorneys for Disability Rights New Mexico Attorneys for Plaintiffs NEW MEXICO CENTER ON LAW AND POVERTY /s/ Stephanie Welch Stephanie Welch 301 Edith Blvd NE Albuquerque, NM 87102 (505) 255-2840 (505) 300-2785 (fax) Attorney for Plaintiffs 50
civil rights, immigration, family
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IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION DR. WILLIAM M. POLLACK, ) on behalf of plaintiff and ) the class members defined herein, ) ) Plaintiff, ) ) v. ) ) BBCN BANK ) and JOHN DOES 1-10, ) ) Defendants. ) COMPLAINT – CLASS ACTION MATTERS COMMON TO MULTIPLE COUNTS INTRODUCTION 1. Plaintiff Dr. William M. Pollack brings this action to secure redress for the actions of defendant BBCN Bank in sending or causing the sending of unsolicited advertisements to telephone facsimile machines in violation of the Telephone Consumer Protection Act, 47 U.S.C. §227 (“TCPA”), the Illinois Consumer Fraud Act, 815 ILCS 505/2 (“ICFA”), and the common law. 2. The TCPA expressly prohibits unsolicited fax advertising. Unsolicited fax advertising damages the recipients. The recipient is deprived of its paper and ink or toner and the use of its fax machine. The recipient also wastes valuable time it would have spent on something else. Unsolicited faxes prevent fax machines from receiving and sending authorized faxes, cause wear and tear on fax machines, and require labor to attempt to identify the source and purpose of the unsolicited faxes. PARTIES 3. Plaintiff Dr. William M. Pollack is an individual with offices at 20566 N. Milwaukee Avenue, Deerfield, IL 60015, where he maintains telephone facsimile equipment. 4. Defendant BBCN Bank is a federally-chartered corporation with its headquarters 1 located at 3731 Wilshire Blvd., Suite 1000, Los Angeles, California 90010. 5. Defendants John Does 1-10 are other natural or artificial persons that were involved in the sending of the facsimile advertisements described below. Plaintiff does not know who they are. JURISDICTION AND VENUE 6. This Court has jurisdiction under 28 U.S.C. §§1331 and 1367. Mims v. Arrow Financial Services, LLC, 132 S. Ct. 740, 751-53 (2012); Brill v. Countrywide Home Loans, Inc., 427 F.3d 446 (7 Cir. 2005). th 7. Personal jurisdiction exists under 735 ILCS 5/2-209, in that defendants: a. Have committed tortious acts in Illinois by causing the transmission of unlawful communications into the state. b. Have transacted business in Illinois. 8. Venue in this District is proper for the same reason. FACTS 9. On March 21, 2014, plaintiff Dr. William M. Pollack received the unsolicited fax advertisement attached as Exhibit A on his facsimile machine. 10. Discovery may reveal the transmission of additional faxes as well. 11. Defendant BBCN Bank is responsible for sending or causing the sending of the 12. Defendant BBCN Bank, as the entity whose products or services were advertised in the faxes, derived economic benefit from the sending of the faxes. 13. Defendant BBCN Bank either negligently or wilfully violated the rights of plaintiff and other recipients in sending the faxes. 14. Plaintiff had no prior relationship with defendant and had not authorized the sending of fax advertisements to plaintiff. 15. The fax did not contain an “opt out” notice in the form required by 47 U.S.C. § 2 16. On information and belief, the faxes attached hereto were sent as part of a mass broadcasting of faxes. 17. On information and belief, defendants have transmitted similar unsolicited fax advertisements to at least 40 other persons in Illinois. 18. BBCN Bank is the registrant of the website, bbcnbank.com. 19. There is no reasonable means for plaintiff or other recipients of defendants’ unsolicited advertising faxes to avoid receiving illegal faxes. Fax machines must be left on and ready to receive the urgent communications authorized by their owners. COUNT I – TCPA 20. Plaintiff incorporates ¶¶ 1-19. 21. The TCPA makes unlawful the “use of any telephone facsimile machine, computer or other device to send an unsolicited advertisement to a telephone facsimile machine ...” 47 U.S.C. §227(b)(1)(C). 22. The TCPA, 47 U.S.C. §227(b)(3), provides: Private right of action. A person or entity may, if otherwise permitted by the laws or rules of court of a State, bring in an appropriate court of that State– (A) an action based on a violation of this subsection or the regulations prescribed under this subsection to enjoin such violation, (B) an action to recover for actual monetary loss from such a violation, or to receive $500 in damages for each such violation, whichever is greater, or (C) both such actions. If the Court finds that the defendant willfully or knowingly violated this subsection or the regulations prescribed under this subsection, the court may, in its discretion, increase the amount of the award to an amount equal to not more than 3 times the amount available under the subparagraph (B) of this paragraph. 23. Plaintiff and each class member suffered damages as a result of receipt of the 3 unsolicited faxes, in the form of paper and ink or toner consumed as a result. Furthermore, plaintiff’s statutory right of privacy was invaded. 24. Plaintiff and each class member is entitled to statutory damages. 25. Defendants violated the TCPA even if their actions were only negligent. 26. Defendants should be enjoined from committing similar violations in the future. CLASS ALLEGATIONS 27. Pursuant to Fed.R.Civ.P. 23(a) and (b)(3), plaintiff brings this claim on behalf of a class, consisting of (a) all persons with fax numbers (b) who, on or after a date four years prior to the filing of this action (28 U.S.C. §1658), (c) were sent faxes by or on behalf of defendant BBCN Bank, promoting its goods or services for sale (d) and which did not contain an opt out notice as described in 47 U.S.C. §227. 28. The class is so numerous that joinder of all members is impractical. Plaintiff alleges on information and belief that there are more than 40 members of the class. 29. There are questions of law and fact common to the class that predominate over any questions affecting only individual class members. The predominant common questions include: a. Whether defendants engaged in a pattern of sending unsolicited fax advertisements; b. The manner in which defendants compiled or obtained their list of fax numbers; c. Whether defendants thereby violated the TCPA; d. Whether defendants thereby engaged in unfair acts and practices, in violation of the ICFA. e. Whether defendants thereby converted the property of plaintiff. f. Whether defendants thereby created a private nuisance. g. Whether defendants thereby committed a trespass to chattels. 4 30. Plaintiff will fairly and adequately protect the interests of the class. Plaintiff has retained counsel experienced in handling class actions and claims involving unlawful business practices. Neither plaintiff nor plaintiff's counsel have any interests which might cause them not to vigorously pursue this action. 31. Plaintiff’s claims are typical of the claims of the class members. All are based on the same factual and legal theories. 32. A class action is the superior method for the fair and efficient adjudication of this controversy. The interest of class members in individually controlling the prosecution of separate claims against defendants is small because it is not economically feasible to bring individual actions. 33. Several courts have certified class actions under the TCPA. Sadowski v. Med1 Online, LLC, 07 C 2973, 2008 U.S. Dist. LEXIS 41766 (N.D.Ill., May 27, 2008); CE Design Ltd. v Cy's Crabhouse North, Inc., 259 F.R.D. 135 (N.D.Ill. 2009); Targin Sign Sys. v Preferred Chiropractic Ctr., Ltd., 679 F. Supp. 2d 894 (N.D.Ill. 2010); Garrett v. Ragle Dental Lab, Inc., 10 C 1315, 2010 U.S. Dist. LEXIS 108339, 2010 WL 4074379 (N.D.Ill., Oct. 12, 2010); Hinman v. M & M Rental Ctr., 545 F.Supp. 2d 802 (N.D.Ill. 2008); Clearbrook v. Rooflifters, LLC, 08 C 3276, 2010 U.S. Dist. LEXIS 72902 (N.D. Ill. July 20, 2010) (Cox, M.J.); G.M. Sign, Inc. v. Group C Communs., Inc., 08 C 4521, 2010 U.S. Dist. LEXIS 17843 (N.D. Ill. Feb. 25, 2010); Holtzman v. Turza, 08 C 2014, 2009 U.S. Dist. LEXIS 95620 (N.D.Ill., Oct. 14, 2009); Kavu, Inc. v. Omnipak Corp., 246 F.R.D. 642 (W.D.Wash. 2007); Display South, Inc. v. Express Computer Supply, Inc., 961 So.2d 451, 455 (La. App. 1st Cir. 2007); Display South, Inc. v. Graphics House Sports Promotions, Inc., 992 So. 2d 510 (La. App. 1st Cir. 2008); Lampkin v. GGH, Inc., 146 P.3d 847 (Ok. App. 2006); ESI Ergonomic Solutions, LLC v. United Artists Theatre Circuit, Inc., 203 Ariz. (App.) 94, 50 P.3d 844 (2002); Core Funding Group, LLC v. Young, 792 N.E.2d 547 (Ind.App. 2003); Critchfield Physical Therapy v. Taranto Group, Inc., 293 Kan. 285; 263 P.3d 767 (2011); Karen S. Little, L.L.C. v. Drury Inns. Inc., 306 S.W.3d 577 5 (Mo. App. 2010); Travel 100 Group, Inc. v. Empire Cooler Service, Inc., 03 CH 14510 (Cook Co. Cir. Ct., Oct. 19, 2004); Rawson v. C.P. Partners LLC, 03 CH 14510 (Cook Co. Cir. Ct., Sept. 30, 2005); Nicholson v. Hooters of Augusta, Inc., 245 Ga.App. 363, 537 S.E.2d 468 (2000). 34. Management of this class action is likely to present significantly fewer difficulties that those presented in many class actions, e.g. for securities fraud. WHEREFORE, plaintiff requests that the Court enter judgment in favor of plaintiff and the class and against defendants for: a. Actual damages; b. Statutory damages; c. An injunction against the further transmission of unsolicited fax advertising; d. Costs of suit; e. Such other or further relief as the Court deems just and proper. COUNT II – ILLINOIS CONSUMER FRAUD ACT 35. Plaintiff incorporates ¶¶ 1-19. 36. Defendants engaged in unfair acts and practices, in violation of ICFA § 2, 815 ILCS 505/2, by sending unsolicited fax advertising to plaintiff and others. 37. Unsolicited fax advertising is contrary to the TCPA and also Illinois law. 720 ILCS 5/26-3(b) makes it a petty offense to transmit unsolicited fax advertisements to Illinois residents. 38. Defendants engaged in an unfair practice by engaging in conduct that is contrary to public policy, unscrupulous, and caused injury to recipients of their advertising. 39. Plaintiff and each class member suffered damages as a result of receipt of the unsolicited faxes, in the form of paper and ink or toner consumed as a result. 40. Defendants engaged in such conduct in the course of trade and commerce. 41. Defendants’ conduct caused recipients of their advertising to bear the cost thereof. 6 This gave defendants an unfair competitive advantage over businesses that advertise lawfully, such as by direct mail. For example, an advertising campaign targeting one million recipients would cost $500,000 if sent by U.S. mail but only $20,000 if done by fax broadcasting. The reason is that instead of spending $480,000 on printing and mailing his ad, the fax broadcaster misappropriates the recipients’ paper and ink. “Receiving a junk fax is like getting junk mail with the postage due”. Remarks of Cong. Edward Markey, 135 Cong Rec E 2549, Tuesday, July 18, 1989, 101st Cong. 1st Sess. 42. Defendants’ shifting of advertising costs to plaintiff and the class members in this manner makes such practice unfair. In addition, defendants’ conduct was contrary to public policy, as established by the TCPA and Illinois statutory and common law. 43. Defendants should be enjoined from committing similar violations in the future. CLASS ALLEGATIONS 44. Pursuant to Fed.R.Civ.P. 23(a) and (b)(3), plaintiff brings this claim on behalf of a class, consisting of (a) all persons with Illinois fax numbers (b) who, on or after a date three years prior to the filing of this action, (c) were sent faxes by or on behalf of defendant BBCN Bank, promoting its goods or services for sale (d) and which did not contain an opt out notice as described in 47 U.S.C. §227. 45. The class is so numerous that joinder of all members is impractical. Plaintiff alleges on information and belief that there are more than 40 members of the class. 46. There are questions of law and fact common to the class that predominate over any questions affecting only individual class members. The predominant common questions include: a. Whether defendants engaged in a pattern of sending unsolicited fax advertisements; b. Whether defendants thereby violated the TCPA; c. Whether defendants thereby engaged in unfair acts and practices, in 7 violation of the ICFA. d. Whether defendants thereby converted the property of plaintiff. e. Whether defendants thereby created a private nuisance. f. Whether defendants thereby committed a trespass to chattels. 47. Plaintiff will fairly and adequately protect the interests of the class. Plaintiff has retained counsel experienced in handling class actions and claims involving unlawful business practices. Neither plaintiff nor plaintiff's counsel have any interests which might cause them not to vigorously pursue this action. 48. Plaintiff’s claims are typical of the claims of the class members. All are based on the same factual and legal theories. 49. A class action is the superior method for the fair and efficient adjudication of this controversy. The interest of class members in individually controlling the prosecution of separate claims against defendants is small because it is not economically feasible to bring individual actions. 50. Management of this class action is likely to present significantly fewer difficulties that those presented in many class actions, e.g. for securities fraud. WHEREFORE, plaintiff requests that the Court enter judgment in favor of plaintiff and the class and against defendants for: a. Appropriate damages; b. An injunction against the further transmission of unsolicited fax advertising; c. Attorney’s fees, litigation expenses and costs of suit; d. Such other or further relief as the Court deems just and proper. COUNT III – CONVERSION 51. Plaintiff incorporates ¶¶ 1-19. 52. By sending plaintiff and the class members unsolicited faxes, defendants 8 converted to their own use ink or toner and paper belonging to plaintiff and the class members. 53. Immediately prior to the sending of the unsolicited faxes, plaintiff and the class members owned and had an unqualified and immediate right to the possession of the paper and ink or toner used to print the faxes. 54. By sending the unsolicited faxes, defendants appropriated to their own use the paper and ink or toner used to print the faxes and used them in such manner as to make them unusable. Such appropriation was wrongful and without authorization. 55. Defendants knew or should have known that such appropriation of the paper and ink or toner was wrongful and without authorization. 56. Plaintiff and the class members were deprived of the paper and ink or toner, which could no longer be used for any other purpose. Plaintiff and each class member thereby suffered damages as a result of receipt of the unsolicited faxes. 57. Defendants should be enjoined from committing similar violations in the future. CLASS ALLEGATIONS 58. Pursuant to Fed.R.Civ.P. 23(a) and (b)(3), plaintiff brings this claim on behalf of a class, consisting of (a) all persons with Illinois fax numbers (b) who, on or after a date five years prior to the filing of this action, (c) were sent faxes by or on behalf of defendant BBCN Bank, promoting its goods or services for sale (d) and which did not contain an opt out notice as described in 47 U.S.C. §227. 59. The class is so numerous that joinder of all members is impractical. Plaintiff alleges on information and belief that there are more than 40 members of the class. 60. There are questions of law and fact common to the class that predominate over any questions affecting only individual class members. The predominant common questions include: a. Whether defendants engaged in a pattern of sending unsolicited fax advertisements; 9 b. Whether defendants thereby violated the TCPA; c. Whether defendants thereby engaged in unfair acts and practices, in violation of the ICFA. d. Whether defendants thereby converted the property of plaintiff. e. Whether defendants thereby created a private nuisance. f. Whether defendants thereby committed a trespass to chattels. 61. Plaintiff will fairly and adequately protect the interests of the class. Plaintiff has retained counsel experienced in handling class actions and claims involving unlawful business practices. Neither plaintiff nor plaintiff’s counsel have any interests which might cause them not to vigorously pursue this action. 62. Plaintiff’s claims are typical of the claims of the class members. All are based on the same factual and legal theories. 63. A class action is the superior method for the fair and efficient adjudication of this controversy. The interest of class members in individually controlling the prosecution of separate claims against defendants is small because it is not economically feasible to bring individual actions. 64. Management of this class action is likely to present significantly fewer difficulties that those presented in many class actions, e.g. for securities fraud. WHEREFORE, plaintiff requests that the Court enter judgment in favor of plaintiff and the class and against defendants for: a. Appropriate damages; b. An injunction against the further transmission of unsolicited fax advertising; c. Costs of suit; d. Such other or further relief as the Court deems just and proper. 10 COUNT IV – PRIVATE NUISANCE 65. Plaintiff incorporates ¶¶ 1-19. 66. Defendants’ sending plaintiff and the class members unsolicited faxes was an unreasonable invasion of the property of plaintiff and the class members and constitutes a private nuisance. 67. Congress determined, in enacting the TCPA, that the prohibited conduct was a “nuisance.” Universal Underwriters Ins. Co. v. Lou Fusz Automotive Network, Inc., 401 F.3d 876, 882 (8 Cir. 2005). th 68. Defendants acted either intentionally or negligently in creating the nuisance. 69. Plaintiff and each class member suffered damages as a result of receipt of the unsolicited faxes. 70. Defendants should be enjoined from continuing its nuisance. CLASS ALLEGATIONS 71. Pursuant to Fed.R.Civ.P. 23(a) and (b)(3), plaintiff brings this claim on behalf of a class, consisting of (a) all persons with Illinois fax numbers, (b) who, on or after a date five years prior to the filing of this action, (c) were sent faxes by or on behalf of defendant BBCN Bank, promoting its goods or services for sale (d) and which did not contain an opt out notice as described in 47 U.S.C. §227. 72. The class is so numerous that joinder of all members is impractical. Plaintiff alleges on information and belief that there are more than 40 members of the class. 73. There are questions of law and fact common to the class that predominate over any questions affecting only individual class members. The predominant common questions include: a. Whether defendants engaged in a pattern of sending unsolicited fax advertisements; b. Whether defendants thereby violated the TCPA; 11 c. Whether defendants thereby engaged in unfair acts and practices, in violation of the ICFA. d. Whether defendants thereby converted the property of plaintiff. e. Whether defendants thereby created a private nuisance. f. Whether defendants thereby committed a trespass to chattels. 74. Plaintiff will fairly and adequately protect the interests of the class. Plaintiff has retained counsel experienced in handling class actions and claims involving unlawful business practices. Neither plaintiff nor plaintiff’s counsel have any interests which might cause them not to vigorously pursue this action. 75. Plaintiff’s claims are typical of the claims of the class members. All are based on the same factual and legal theories. 76. A class action is the superior method for the fair and efficient adjudication of this controversy. The interest of class members in individually controlling the prosecution of separate claims against defendants is small because it is not economically feasible to bring individual actions. 77. Management of this class action is likely to present significantly fewer difficulties that those presented in many class actions, e.g. for securities fraud. WHEREFORE, plaintiff requests that the Court enter judgment in favor of plaintiff and the class and against defendants for: a. Appropriate damages; b. An injunction against the further transmission of unsolicited fax advertising; c. Costs of suit; d. Such other or further relief as the Court deems just and proper. 12 COUNT V – TRESPASS TO CHATTELS 78. Plaintiff incorporates ¶¶ 1-19. 79. Plaintiff and the class members were entitled to possession of the equipment they used to receive faxes. 80. Defendants’ sending plaintiff and the class members unsolicited faxes interfered with their use of the receiving equipment and constitutes a trespass to such equipment. Chair King v. Houston Cellular, 95cv1066, 1995 WL 1693093 at *2 (S.D. Tex. Nov. 7, 1995) (denying a motion to dismiss with respect to plaintiff's trespass to chattels claim for unsolicited faxes), vacated on jurisdictional grounds 131 F.3d 507 (5th Cir. 1997). 81. Defendants acted either intentionally or negligently in engaging in such conduct. 82. Plaintiff and each class member suffered damages as a result of receipt of the unsolicited faxes. 83. Defendants should be enjoined from continuing trespasses. CLASS ALLEGATIONS 84. Pursuant to Fed.R.Civ.P. 23(a) and (b)(3), plaintiff brings this claim on behalf of a class, consisting of (a) all persons with Illinois fax numbers (b) who, on or after a date five years prior to the filing of this action, (c) were sent faxes by or on behalf of defendant BBCN Bank, promoting its goods or services for sale (d) and which did not contain an opt out notice as described in 47 U.S.C. §227. 85. The class is so numerous that joinder of all members is impractical. Plaintiff alleges on information and belief that there are more than 40 members of the class. 86. There are questions of law and fact common to the class that predominate over any questions affecting only individual class members. The predominant common questions include: a. Whether defendants engaged in a pattern of sending unsolicited fax advertisements; 13 b. Whether defendants thereby violated the TCPA; c. Whether defendants thereby engaged in unfair acts and practices, in violation of the ICFA. d. Whether defendants thereby converted the property of plaintiff. e. Whether defendants thereby created a private nuisance. f. Whether defendants thereby committed a trespass to chattels. 87. Plaintiff will fairly and adequately protect the interests of the class. Plaintiff has retained counsel experienced in handling class actions and claims involving unlawful business practices. Neither plaintiff nor plaintiff’s counsel have any interests which might cause them not to vigorously pursue this action. 88. Plaintiff’s claims are typical of the claims of the class members. All are based on the same factual and legal theories. 89. A class action is the superior method for the fair and efficient adjudication of this controversy. The interest of class members in individually controlling the prosecution of separate claims against defendants is small because it is not economically feasible to bring individual actions. 90. Management of this class action is likely to present significantly fewer difficulties that those presented in many class actions, e.g. for securities fraud. WHEREFORE, plaintiff requests that the Court enter judgment in favor of plaintiff and the class and against defendants for: a. Appropriate damages; b. An injunction against the further transmission of unsolicited fax advertising; c. Costs of suit; d. Such other or further relief as the Court deems just and proper. 14 s/ Daniel A. Edelman Daniel A. Edelman Daniel A. Edelman Cathleen M. Combs James O. Latturner Heather A. Kolbus EDELMAN, COMBS, LATTURNER & GOODWIN, LLC 120 S. LaSalle Street, 18th floor Chicago, Illinois 60603 (312) 739-4200 (312) 419-0379 (FAX) 15 NOTICE OF LIEN AND ASSIGNMENT Please be advised that we claim a lien upon any recovery herein for 1/3 or such amount as a court awards. All rights relating to attorney’s fees have been assigned to counsel. s/ Daniel A. Edelman Daniel A. Edelman Daniel A. Edelman EDELMAN, COMBS, LATTURNER & GOODWIN, LLC 120 S. LaSalle Street, 18th Floor Chicago, Illinois 60603 (312) 739-4200 (312) 419-0379 (FAX) T:\29799\Pleading\Complaint_Pleading.wpd 16
privacy
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UNITED STATES DISTRICT COURT DISTRICT OF COLORADO CASE NO. 22-CV-01034 CLASS ACTION JURY TRIAL DEMANDED Kimberly Johnson, individually and on behalf all others similarly situated, Plaintiff, v. Pingora Asset Management, LLC, and Pingora Loan Servicing, LLC, Defendant(s). ) ) ) ) ) ) ) ) ) ) ) ) CLASS ACTION COMPLAINT Plaintiff Kimberly Johnson (“Plaintiff”) brings this action on behalf of herself and all others similarly situated against Defendant Pingora Asset Management, LLC, and Pingora Loan Servicing, LLC (collectively “Pingora” or “Defendant”). Plaintiff seeks to obtain damages, restitution, and injunctive relief for a class of individuals (“Class” or “Class Members”) who also received notices of the data breach from Pingora. Plaintiff makes the following allegations upon information and belief, except as to her own actions, the investigation of her counsel, and the facts that are a matter of public record. I. NATURE OF THE ACTION 1. This class action arises out of the recent cyberattack and data breach (“Data Breach”) that was perpetrated against Defendant Pingora, a company that holds itself out as “a specialized asset manager focused on investing in and servicing of new production performing mortgage servicing right (MSR) portfolios.”1 1 https://pingorafund.com/about-us/ (last accessed on April 26, 2022). 2. According to its website, Pingora uses a third-party subservicer to provide the loan servicing and explains that mortgage subservicers perform the day-to-day servicing activities on loans, such as collecting payments and administering escrow accounts. On its computer network, Pingora holds and stores certain personally identifiable information (“PII”) of the Plaintiff and the putative Class Members, who are individuals whose mortgage servicing rights Pingora either “currently or previously owned.”2 3. Pingora emphasizes on its website that the “subservicers companies’ computer networks were not involved in this incident.”3 4. As a result of Pingora’s Data Breach, Plaintiff and thousands of Class Members, suffered ascertainable losses in the form of the loss of the benefit of their bargain, out-of-pocket expenses and the value of their time reasonably incurred to remedy or mitigate the effects of the 5. In addition, Plaintiff’s and Class Members’ sensitive personal information—which was entrusted to Defendant—was compromised and unlawfully accessed due to the Data Breach. 6. The private information compromised in the Data Breach included names, addresses, dates of birth, Social Security numbers (the holy grail for identity thieves), loan numbers, and for some, the accessed files included information provided for a mortgage loan application, loan modification, or other items related to mortgage loan servicing (collectively, the “Private Information”).4 On notices to certain State Attorneys General, Pingora states that the stolen data also includes driver’s license numbers, state identification cards, and financial and 2 Id. 3 Id. (emphasis original). 4 See Notice Letter, attached as Exhibit A. banking information.5 7. The Private Information compromised in the Data Breach was exfiltrated by the cyber-criminals who perpetrated the attack and remains in the hands of those cyber-criminals. 8. The Data Breach was a direct result of Defendant’s failure to implement adequate and reasonable cyber-security procedures and protocols necessary to protect Class Members’ Private Information. 9. Plaintiff brings this class action lawsuit on behalf of those similarly situated to address Defendant’s inadequate safeguarding of Class Members’ Private Information that they collected and maintained, and for failing to provide timely and adequate notice to Plaintiff and other Class Members that their information had been subject to the unauthorized access of an unknown third party and precisely what specific type of information was accessed. 10. Defendant maintained the Private Information in a reckless manner. In particular, the Private Information was maintained on Defendant’s computer network in a condition vulnerable to cyberattacks. Upon information and belief, the mechanism of the cyberattack and potential for improper disclosure of Plaintiff’s and Class Members’ Private Information was a known risk to Defendant and thus Defendant was on notice that failing to take steps necessary to secure the Private Information from those risks left that property in a dangerous condition. 11. Defendant disregarded the rights of Plaintiff and Class Members (defined below) by, inter alia, intentionally, willfully, recklessly, or negligently failing to take adequate and reasonable measures to ensure its data systems were protected against unauthorized intrusions; failing to disclose that they did not have adequately robust computer systems and security practices 5 See, e.g., https://www.atg.wa.gov/pingora-loan-servicing-llc (last accessed on April 27, 2022). to safeguard Class Members’ Private Information; failing to take standard and reasonably available steps to prevent the Data Breach; and failing to provide Plaintiff and Class Members prompt and accurate notice of the Data Breach. 12. In addition, Defendant and its employees failed to properly monitor the computer network and systems that housed the Private Information. Had Defendant properly monitored its property, it would have discovered the intrusion sooner. 13. Plaintiff’s and Class Members’ identities are now at risk because of Defendant’s negligent conduct since the Private Information that Defendant collected and maintained is now in the hands of data thieves. 14. Armed with the Private Information accessed in the Data Breach, data thieves can commit a variety of crimes including, e.g., opening new financial accounts in Class Members’ names, taking out loans in Class Members’ names, using Class Members’ information to obtain government benefits, filing fraudulent tax returns using Class Members’ information, filing false medical claims using Class Members’ information, obtaining driver’s licenses in Class Members’ names but with another person’s photograph, and giving false information to police during an 15. As a result of the Data Breach, Plaintiff and Class Members have been exposed to a heightened and imminent risk of fraud and identity theft. Plaintiff and Class Members must now and in the future closely monitor their financial accounts to guard against identity theft. 16. Plaintiff and Class Members may also incur out of pocket costs for, e.g., purchasing credit monitoring services, credit freezes, credit reports, or other protective measures to deter and detect identity theft. 17. Through this Complaint, Plaintiff seeks to remedy these harms on behalf of herself and all similarly situated individuals whose Private Information was accessed during the Data Breach. 18. Plaintiff seeks remedies including, but not limited to, compensatory damages, reimbursement of out-of-pocket costs, and injunctive relief including improvements to Defendant’s data security systems, future annual audits, and adequate credit monitoring services funded by Defendant. 19. Accordingly, Plaintiff brings this action against Defendant seeking redress for its unlawful conduct. II. PARTIES 23. Plaintiff Kimberly Johnson is and at all times mentioned herein was an individual citizen of the State of Alabama, residing in the city of Hoover. Pingora Loan Servicing, LLC currently or in the past owned the servicing rights to Plaintiff Johnson’s current or a former mortgage. Pingora used a third party to provide servicing of that loan. As a condition of Plaintiff’s loan servicing, she was required to provide her PII to Defendant either directly or indirectly. Plaintiff received notice of the Data Breach on or about April 6, 2022. A copy of the notice she received is attached as Exhibit A (the “Notice Letter”). 24. Defendants Pingora Asset Management, LLC and Pingora Loan Servicing, LLC are Limited Liability Companies registered in Wilmington, Delaware. Both maintain their principal place of business at 1819 Wazee Street, 2nd Floor, Denver, Colorado, 80202. Defendants can be served through their registered agent at: Corporation Service Company, 1900 W. Littleton Blvd., Littleton, Colorado 80120. 25. All of Plaintiff’s claims stated herein are asserted against Defendant Pingora and any of its owners, predecessors, successors, subsidiaries, agents and/or assigns. 26. The names and capacities of persons, entities, associates, and/or corporations who may be responsible for some of the claims alleged in this Complaint are currently unknown to Plaintiff. If necessary, Plaintiff will seek leave of Court to amend this complaint to reflect the true names and capacities of other responsible parties as their identities are learned. III. JURISDICTION AND VENUE 17. This Court has subject matter jurisdiction over this action under 28 U.S.C. § 1332(d) because this is a class action wherein the amount in controversy exceeds the sum or value of $5,000,000, exclusive of interest and costs, there are more than 100 members in the proposed class, and at least one member of the class is a citizen of a state different from Defendant. 18. The Court has general personal jurisdiction over Defendant because, personally or through its agents, Defendant operated, conducted, engaged in, or carried on a business or business venture in Colorado; has its headquarters in Colorado; committed tortious acts in Colorado; and/or breached a contract in Colorado by failing to perform acts required by the contract to be performed in Colorado. Venue is proper because a substantial portion of the events complained of occurred in this District. IV. STATEMENT OF FACTS A. Nature of Defendant’s Business. 27. Defendant is a “specialized asset manager focused on investing in and servicing of new production performing mortgage servicing right (“MSR”) portfolios.”6 28. According to Defendant’s website, “Pingora Asset Management LLC is led by a team of mortgage industry executives with market leading experience in sourcing and executing MSR transactions and navigating key regulatory and business relationships in the mortgage industry.”7 6 https://pingorafund.com/about-us/ (last accessed April 27, 2022). 7 Id. 29. Defendant boasts about using a “tech-enabled and human assisted digital solutions” to assist its clients with strengthening its customer relationships. 30. According to Defendant, it has “partnered with global brands for over 3 decades now —working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent.” 31. Defendant “is led by a team of industry veterans who have over 60 years’ collective experience evaluating, acquiring and selling Mortgage Servicing Rights; performing valuations, trading and hedging, ensuring compliance with regulatory requirements and performing servicer oversight.”8 Upon information and belief, Plaintiff and Class Member’s Mortgage Servicing Rights were either acquired or acquired and sold by Pingora. 32. On information and belief, in the course of collecting Private Information from or about mortgage holders, including Plaintiff and Class Members, Pingora promised to provide confidentiality and adequate security for Private Information through its applicable privacy policy and in compliance with statutory privacy requirements applicable to the mortgage servicing industry. 33. In its notice letters to Plaintiff and Class Members, Pingora admits that it “understands the importance of protecting the information [it] maintain[s]”. 9 34. Plaintiff and the Class Members, as former and current mortgage holders, relied on the promises and duties of Pingora and their mortgage subservicers in this sophisticated business entity to keep their sensitive PII confidential and securely maintained, to use this information for 8 https://pingorafund.com/ (last accessed April 27, 2022). 9 See Notice Letter, Exhibit A. business purposes only, and to make only authorized disclosures of this information. Mortgage holders, in general, demand security to safeguard their PII, especially when Social Security numbers and other sensitive PII is involved. 35. In the course of their mortgage applications and servicing, including Plaintiff and Class Members, provided Pingora with at least the following Private Information: a. names; b. addresses; c. mortgage application information; d. credit information; e. dates of birth; and f. Social Security numbers. 36. Pingora had a duty to adopt reasonable measures to protect Plaintiff’s and Class Members’ PII from involuntary disclosure to third parties. B. The Data Breach. 37. According to its Notice Letters, in early December 2021, a “security incident involving unauthorized access to Pingora file servers” was discovered. Pingora indicates that it took steps to “contain the incident, notify law enforcement, and [engage] a forensic investigation firm.” The investigation determined that Pingora’s file storage servers were accessed for over a month—from October 27, 2021 to December 7, 2022 before the Data Breach was noticed.10 38. Finally, on or about March 7, 2022, Pingora was able to narrow down the list of individuals, including Plaintiff and Class Members, “whose name, address, loan number, and Social Security number were included in the [accessed] files.” Pingora also admits that “for some” (without divulging to Plaintiff or Class Members whether they were in the “some”) the stolen data also includes Private Information provided “in connection with a loan application, loan modification, or other items regarding loan servicing.”11 39. Upon information and belief, the cyberattack was targeted at Defendant, due to its status as mortgage servicing entity that collects, creates, and maintains PII. 40. Because of this targeted cyberattack, data thieves were able to gain access to and obtain data from Pingora that included the Private Information of Plaintiff and Class Members. 41. The files stolen from Pingora contained at least the following information of Plaintiff and Class Members: first names, last names, addresses, loan numbers, and Social Security numbers. 42. The Private Information contained in Pingora’s network was not encrypted. 43. Plaintiff’s Private Information was accessed and stolen in the Data Breach. Plaintiff believes her stolen Private Information is currently available for sale on the Dark Web because that is the modus operandi of cybercriminals. 44. As a result of the Data Breach, Pingora is informing Plaintiff and Class Members of “additional steps you can take in response to the incident” and also encouraging Class Members to enroll in credit monitoring, fraud consultation, and identity theft restoration services.12 45. That Pingora is encouraging Plaintiff and Class Members to enroll in credit monitoring and identity theft restoration services is an acknowledgment that the impacted consumers are subject to a substantial and imminent threat of fraud and identity theft. 46. Pingora had obligations created by contract, industry standards, and common law to keep Plaintiff’s and Class Members’ Private Information confidential and to protect it from unauthorized access and disclosure. 47. Pingora could have prevented this Data Breach by, among other things, properly encrypting or otherwise protecting their equipment and computer files containing PII. Defendant Acquires, Collects, and Stores Plaintiff’s and Class Members’ PII. 48. Pingora acquires, collects, and stores a massive amount of personally identifiable information (“PII”) of the mortgage holders, including Plaintiff and Class, whose servicing rights it buys and sells for profit. 49. By obtaining, collecting, and using Plaintiff’s and Class Members’ PII, Defendant assumed legal and equitable duties and knew that it was responsible for protecting Plaintiff’s and Class Members’ PII from disclosure. 50. Plaintiff and the Class Members have taken reasonable steps to maintain the confidentiality of their PII. 51. Plaintiff and the Class Members relied on Defendant to keep their PII confidential and securely maintained, to use this information for business purposes only, and to make only authorized disclosures of this information. The Data Breach was a Foreseeable Risk of which Defendant was on Notice 48. It is well known that PII, including social security numbers in particular, is an invaluable commodity and a frequent target of hackers. 49. Individuals place a high value not only on their PII, but also on the privacy of that data. This is because identity theft causes “significant negative financial impact on victims” as well as severe distress and other strong emotions and physical reactions. 50. Individuals are particularly concerned with protecting the privacy of their Social Security numbers, which are the “secret sauce” that is “as good as your DNA to hackers.” 51. Data Breach victims suffer long-term consequences when their social security numbers are taken and used by hackers. Even if they know their social security numbers are being misused, Plaintiff and Class Members cannot obtain new numbers unless they become a victim of social security number misuse. 52. The Social Security Administration has warned that “a new number probably won’t solve all your problems. This is because other governmental agencies (such as the IRS and state motor vehicle agencies) and private businesses (such as banks and credit reporting companies) will have records under your old number. Along with other personal information, credit reporting companies use the number to identify your credit record. So using a new number won’t guarantee you a fresh start. This is especially true if your other personal information, such as your name and address, remains the same.”13 53. In 2021, there were a record 1,862 data breaches last year, surpassing both 2020's total of 1,108 and the previous record of 1,506 set in 2017.14 54. In light of recent high profile data breaches at other industry leading companies, including, Microsoft (250 million records, December 2019), Wattpad (268 million records, June 2020), Facebook (267 million users, April 2020), Estee Lauder (440 million records, January 2020), Whisper (900 million records, March 2020), and Advanced Info Service (8.3 billion records, May 2020), Pingora knew or should have known that its electronic mortgage servicing records would be targeted by cybercriminals. 55. Indeed, cyberattacks have become so notorious that the FBI and U.S. Secret Service have issued a warning to potential targets so they are aware of, and prepared for, a cyber-attack. 56. Despite the prevalence of public announcements of data breach and data security compromises, and despite its own acknowledgments of data security compromises, and despite its 13 https://www.ssa.gov/pubs/EN-05-10064.pdf (last accessed April 27, 2022). 14 https://www.cnet.com/tech/services-and-software/record-number-of-data-breaches-reported- in-2021-new-report-says/ (last accessed April 27, 2022). own acknowledgment of its duties to keep PII private and secure, Pingora failed to take appropriate steps to protect the PII of Plaintiff and the proposed Class from being compromised. At All Relevant Times Pingora Had a Duty to Plaintiff and Class Members to Properly Secure their Private Information 57. At all relevant times, Pingora had a duty to Plaintiff and Class Members to properly secure their PII, encrypt and maintain such information using industry standard methods, train its employees, utilize available technology to defend its systems from invasion, act reasonably to prevent foreseeable harm to Plaintiff and Class Members, and to promptly notify Plaintiff and Class Members when Pingora became aware that their PII may have been compromised. 58. Pingora’s duty to use reasonable security measures arose as a result of the special relationship that existed between Pingora, on the one hand, and Plaintiff and the Class Members, on the other hand. The special relationship arose because Plaintiff and the Members of the Class entrusted Pingora with their PII as a condition of their mortgages being serviced by Pingora. 59. Pingora had the resources necessary to prevent the Data Breach but neglected to adequately invest in security measures, despite its obligation to protect such information. Accordingly, Pingora breached its common law, statutory, and other duties owed to Plaintiff and Class Members. 60. Security standards commonly accepted among businesses that store PII using the internet include, without limitation: a. Maintaining a secure firewall configuration; b. Maintaining appropriate design, systems, and controls to limit user access to certain information as necessary; c. Monitoring for suspicious or irregular traffic to servers; d. Monitoring for suspicious credentials used to access servers; e. Monitoring for suspicious or irregular activity by known users; f. Monitoring for suspicious or unknown users; g. Monitoring for suspicious or irregular server requests; h. Monitoring for server requests for PII; i. Monitoring for server requests from VPNs; and j. Monitoring for server requests from Tor exit nodes. 61. The Federal Trade Commission (“FTC”) defines identity theft as “a fraud committed or attempted using the identifying information of another person without authority.”15 The FTC describes “identifying information” as “any name or number that may be used, alone or in conjunction with any other information, to identify a specific person,” including, among other things, “[n]ame, Social Security number, date of birth, official State or government issued driver’s license or identification number, alien registration number, government passport number, employer or taxpayer identification number.”16 62. The ramifications of Pingora’s failure to keep consumers’ PII secure are long lasting and severe. Once PII is stolen, particularly Social Security and driver’s license numbers, fraudulent use of that information and damage to victims may continue for years. The Value of Personal Identifiable Information 63. The PII of consumers remains of high value to criminals, as evidenced by the prices they will pay through the dark web. Numerous sources cite dark web pricing for stolen identity credentials. For example, personal information can be sold at a price ranging from $40 to $200.17 64. Criminals can also purchase access to entire company data breaches from $900 to $4,500.18 65. Social Security numbers, for example, are among the worst kind of personal information to have stolen because they may be put to a variety of fraudulent uses and are difficult for an individual to change. The Social Security Administration stresses that the loss of an 15 17 C.F.R. § 248.201 (2013). 16 Id. 17 Your personal data is for sale on the dark web. Here’s how much it costs, Digital Trends, Oct. 16, 2019, available at: https://www.digitaltrends.com/computing/personal-data-sold-on-the-dark- web-how-much-it-costs/. 18 In the Dark, VPNOverview, 2019, available at: https://vpnoverview.com/privacy/anonymous- browsing/in-the-dark/. individual’s Social Security number, as is the case here, can lead to identity theft and extensive financial fraud: A dishonest person who has your Social Security number can use it to get other personal information about you. Identity thieves can use your number and your good credit to apply for more credit in your name. Then, they use the credit cards and don’t pay the bills, it damages your credit. You may not find out that someone is using your number until you’re turned down for credit, or you begin to get calls from unknown creditors demanding payment for items you never bought. Someone illegally using your Social Security number and assuming your identity can cause a lot of problems.19 66. What’s more, it is no easy task to change or cancel a stolen Social Security number. An individual cannot obtain a new Social Security number without significant paperwork and evidence of actual misuse. In other words, preventive action to defend against the possibility of misuse of a Social Security number is not permitted; an individual must show evidence of actual, ongoing fraud activity to obtain a new number. 67. Even then, a new Social Security number may not be effective, as “[t]he credit bureaus and banks are able to link the new number very quickly to the old number, so all of that old bad information is quickly inherited into the new Social Security number.”20 68. This data, as one would expect, demands a much higher price on the black market. Martin Walter, senior director at cybersecurity firm RedSeal, explained, “[c]ompared to credit card information, personally identifiable information and Social Security Numbers are worth more than 10x on the black market.”21 69. PII can be used to distinguish, identify, or trace an individual’s identity, such as their name and Social Security number. This can be accomplished alone, or in combination with 19 Social Security Administration, Identity Theft and Your Social Security Number, available at: https://www.ssa.gov/pubs/EN-05-10064.pdf. 20 Brian Naylor, Victims of Social Security Number Theft Find It’s Hard to Bounce Back, NPR (Feb. 9, 2015), http://www.npr.org/2015/02/09/384875839/data-stolen-by-anthem-s-hackers-has- millions-worrying-about-identity-theft. 21 Tim Greene, Anthem Hack: Personal Data Stolen Sells for 10x Price of Stolen Credit Card Numbers, Computer World (Feb. 6, 2015), http://www.itworld.com/article/2880960/anthem- hack-personal-data-stolen-sells-for-10x-price-of-stolen-credit-card-numbers.html. other personal or identifying information that is connected or linked to an individual, such as their birthdate, birthplace, and mother’s maiden name.22 70. Given the nature of the Data Breach, it is foreseeable that the compromised PII can be used by hackers and cybercriminals in a variety of devastating ways. Indeed, the cybercriminals who possess Class Members’ PII can easily obtain Class Members’ tax returns or open fraudulent credit card accounts in Class Members’ names. 71. The information compromised in this Data Breach is static and difficult, if not impossible, to change (such as Social Security numbers). 72. To date, Pingora has offered Plaintiff and Class Members only one year of identity monitoring service. The offered services are inadequate to protect Plaintiff and Class Members from the threats they face for years to come, particularly in light of the PII at issue here. 73. The injuries to Plaintiff and Class Members were directly and proximately caused by Pingora’s failure to implement or maintain adequate data security measures for its current and former customers. Pingora Failed to Comply with FTC Guidelines 74. Federal and State governments have likewise established security standards and issued recommendations to temper data breaches and the resulting harm to consumers and financial institutions. The Federal Trade Commission (“FTC”) has issued numerous guides for business highlighting the importance of reasonable data security practices. According to the FTC, the need for data security should be factored into all business decision-making.23 75. In 2016, the FTC updated its publication, Protecting Personal Information: A Guide for Business, which established guidelines for fundamental data security principles and practices for business.24 The guidelines note businesses should protect the personal consumer and 22 See OFFICE OF MGMT. & BUDGET, OMB MEMORANDUM M-07-16 n. 1. 23 Federal Trade Commission, Start With Security, available at: https://www.ftc.gov/system/files/documents/plain-language/pdf0205-startwithsecurity.pdf 24Federal Trade Commission, Protecting Personal Information: A Guide for Business, available at: https://www.ftc.gov/tips-advice/business-center/guidance/protecting-personal-information-guide-business consumer information that they keep, as well as properly dispose of personal information that is no longer needed; encrypt information stored on computer networks; understand their network’s vulnerabilities; and implement policies to correct security problems. 76. The FTC recommends that companies verify that third-party service providers have implemented reasonable security measures.25 77. The FTC recommends that businesses: a. Identify all connections to the computers where you store sensitive information. b. Assess the vulnerability of each connection to commonly known or reasonably foreseeable attacks. c. Do not store sensitive consumer data on any computer with an internet connection unless it is essential for conducting their business. d. Scan computers on their network to identify and profile the operating system and open network services. If services are not needed, they should be disabled to prevent hacks or other potential security problems. For example, if email service or an internet connection is not necessary on a certain computer, a business should consider closing the ports to those services on that computer to prevent unauthorized access to that machine. e. Pay particular attention to the security of their web applications—the software used to give information to visitors to their websites and to retrieve information from them. Web applications may be particularly vulnerable to a variety of hack attacks f. Use a firewall to protect their computers from hacker attacks while it is connected to a network, especially the internet. g. Determine whether a border firewall should be installed where the business’s network connects to the internet. A border firewall separates the network from 25 FTC, Start With Security, supra note 23. the internet and may prevent an attacker from gaining access to a computer on the network where sensitive information is stored. Set access controls— settings that determine which devices and traffic get through the firewall—to allow only trusted devices with a legitimate business need to access the network. Since the protection a firewall provides is only as effective as its access controls, they should be reviewed periodically. h. Monitor incoming traffic for signs that someone is trying to hack in. Keep an eye out for activity from new users, multiple log-in attempts from unknown users or computers, and higher-than-average traffic at unusual times of the day. i. Monitor outgoing traffic for signs of a data breach. Watch for unexpectedly large amounts of data being transmitted from their system to an unknown user. If large amounts of information are being transmitted from a business’ network, the transmission should be investigated to make sure it is authorized. 78. The FTC has brought enforcement actions against businesses for failing to protect consumer and consumer data adequately and reasonably, treating the failure to employ reasonable and appropriate measures to protect against unauthorized access to confidential consumer data as an unfair act or practice prohibited by Section 5 of the Federal Trade Commission Act (“FTCA”), 15 U.S.C. § 45. Orders resulting from these actions further clarify the measures businesses must take to meet their data security obligations. 79. Because Class Members entrusted Pingora with their PII, Pingora had, and has, a duty to the Class Members to keep their PII secure. 80. Plaintiff and the other Class Members reasonably expected that when they provide PII to Pingora, Pingora would safeguard their PII. 81. Pingora was at all times fully aware of its obligation to protect the personal and financial data of mortgage holders, including Plaintiff and members of the Class. Pingora was also aware of the significant repercussions if it failed to do so. 82. Pingora’s failure to employ reasonable and appropriate measures to protect against unauthorized access to confidential consumer data—including Plaintiff’s and Class Members’ first names, last names, addresses, loan numbers, and Social Security numbers, and other highly sensitive and confidential information—constitutes an unfair act or practice prohibited by Section 5 of the FTC Act, 15 U.S.C. § 45. Plaintiff and Class Members Have Suffered Concrete Injury As A Result Of Defendant’s Inadequate Security And The Data Breach It Allowed. 83. Plaintiff and Class Members reasonably expected that Defendant would provide adequate security protections for their PII, and Class Members provided Defendant with sensitive personal information, including their names, addresses, loan numbers, and Social Security numbers. 84. Defendant’s poor data security deprived Plaintiff and Class Members of the benefit of their bargain. Plaintiff and other reasonable former and current mortgage holders understood and expected that, as part of that business relationship, they would receive data security, when in fact Defendant did not provide the expected data security. Accordingly, Plaintiff and Class Members received data security that was of a lesser value than what they reasonably expected. As such, Plaintiff and the Class Members suffered pecuniary injury. 85. Cybercriminals capture PII to exploit it; the Class Members are now, and for the rest of their lives will be, at a heightened and substantial risk of identity theft. Plaintiff has also incurred (and will continue to incur) damages in the form of, inter alia, loss of privacy and costs of engaging adequate credit monitoring and identity theft protection services. 86. The cybercriminals who obtained the Class Members’ PII may exploit the information they obtained by selling the data in so-called “dark markets.” Having obtained these names, addresses, Social Security numbers, and other PII, cybercriminals can pair the data with other available information to commit a broad range of fraud in a Class Member’s name, including but not limited to: • obtaining employment; • obtaining a loan; • applying for credit cards or spending money; • filing false tax returns; • stealing Social Security and other government benefits; and • applying for a driver’s license, birth certificate, or other public document. 87. In addition, if a Class Member’s Social Security number is used to create false identification for someone who commits a crime, the Class Member may become entangled in the criminal justice system, impairing the person’s ability to gain employment or obtain a loan. 88. As a direct and/or proximate result of Defendant’s wrongful actions and/or inaction and the resulting Data Breach, Plaintiff and the other Class Members have been deprived of the value of their PII, for which there is a well-established national and international market. 89. Furthermore, PII has a long shelf-life because it contains different forms of personal information, it can be used in more ways than one, and it typically takes time for an information breach to be detected. 90. Accordingly, Defendant’s wrongful actions and/or inaction and the resulting Data Breach have also placed Plaintiff and the other Class Members at an imminent, immediate, and continuing increased risk of identity theft and identity fraud.26 Indeed, “[t]he level of risk is growing for anyone whose information is stolen in a data breach.”27 Javelin Strategy & Research, a leading provider of quantitative and qualitative research, notes that “[t]he theft of SSNs places consumers at a substantial risk of fraud.”28 Moreover, there is a high likelihood that significant identity fraud and/or identity theft has not yet been discovered or reported. Even data that have not yet been exploited by cybercriminals bears a high risk that the cybercriminals who now possess 26 Data Breach Victims More Likely To Suffer Identity Fraud, INSURANCE INFORMATION INSTITUTE BLOG (February 23, 2012), http://www.iii.org/insuranceindustryblog/?p=267. 27 Susan Ladika, Study: Data Breaches Pose A Greater Risk, CREDITCARDS.COM (July 23, 2014), http://www.creditcards.com/credit-card-news/data-breach-id-theft-risk-increase-study-1282.php. 28 THE CONSUMER DATA INSECURITY REPORT: EXAMINING THE DATA BREACH- IDENTITY FRAUD PARADIGM IN FOUR MAJOR METROPOLITAN AREAS, (available at https://www.it.northwestern.edu/bin/docs/TheConsumerDataInsecurityReport_byNCL.pdf). Class Members’ PII will do so at a later date or re-sell it. 91. As a result of the Data Breach, Plaintiff and Class Members have already suffered damages. 92. Defendant openly admits that the cybercriminals “acquired” and “obtained” Plaintiff’s and Class Members’ data in the Breach. Plaintiff Johnson’s Experience 93. Prior to the Data Breach Plaintiff Johnson had a mortgage that, upon information and belief, is or was being serviced by Pingora or for which Pingora owned the servicing rights. Prior to receiving the Notice of Data Breach Letter (attached as Exhibit A), Ms. Johnson was not aware that Pingora was involved with her mortgage servicing. 94. In the course of applying for her mortgage and as a condition of her loan, Plaintiff Johnson was required to supply with her PII, including but not limited to her name, address, date of birth, Social Security number, and other financial information. At the time that she provided this private information, she was assumed and assured her information would be protected by mortgage lender and any other business entity, including Pingora, that later serviced her mortgage. 95. Plaintiff Johnson received the Notice of Data Breach on or about April 11, 2022, over 5 months after cyber criminals first had access to Pingora’s computer network. 96. Since the Data Breach, Plaintiff Johnson has experienced an increase in the number of spam emails and texts, which appear to be placed with the intent of obtaining personal information to commit identity theft by way of a social engineering attack. As a result, Plaintiff Johnson was required to spend time obtaining a credit report and monitoring her credit history and financial accounts for suspicious activity. 97. In response to the Notice of Data Breach, Plaintiff spent time dealing with the consequences of the Data Breach, which included and will include time spent verifying the legitimacy of the Notice of Data Breach, exploring credit monitoring and identity theft insurance options, and self-monitoring her accounts. In addition, she contacted all three credit agencies and placed freezes on her credit to hopefully prevent or reduce the risk of fraudulent activities on her accounts. She now spends about an hour per week monitoring her financial accounts. The time she is forced to spend monitoring and securing her accounts has been lost forever and cannot be recaptured. 98. Plaintiff is very careful about sharing PII and has never knowingly transmitted unencrypted PII over the internet or any other unsecured source. 99. Plaintiff suffered actual injury and damages as a result of the Data Breach. Implied in her mortgage servicing contract owned by or sold to Pingora was the requirement that it adequately safeguard her PII. Plaintiff would not have permitted Pingora’s loan servicing had her mortgage company or Pingora disclosed that it lacked data security practices adequate to safeguard 100. Plaintiff suffered actual injury in the form of damages and diminution in the value of her PII—a form of intangible property that she entrusted to Pingora for the purpose of securing a mortgage which was compromised by the Data Breach. 101. Plaintiff suffered lost time, annoyance, interference, and inconvenience as a result of the Data Breach and has anxiety and increased concerns for the loss of her privacy, especially her Social Security number. She has been notified by Facebook and when paying bills that her Private Information and Social Security number have been found on the Dark Web. In addition, she has received notices of “suspicious activity” related to some of her financial accounts. 102. Plaintiff has suffered imminent and impending injury arising from the substantially increased risk of fraud, identity theft, and misuse resulting from her stolen PII, especially her Social Security number, being placed in the hands of unauthorized third-parties and possibly criminals. 103. Plaintiff has a continuing interest in ensuring that her PII, which, upon information and belief, remains backed up in Pingora’s possession, is protected and safeguarded from future breaches. V. CLASS ACTION ALLEGATIONS 104. Plaintiff brings this action on behalf of herself and on behalf of all other persons similarly situated (“the Class”). 105. Plaintiff proposes the following Class definition, subject to amendment as appropriate: All persons whose Private Information was maintained on Defendant Pingora’s computer systems that were compromised in the Data Breach, and who were sent Notice of the Data Breach. 106. Excluded from the Class are Defendant’s officers and directors, and any entity in which Defendant has a controlling interest; and the affiliates, legal representatives, attorneys, successors, heirs, and assigns of Defendant. Excluded also from the Class are Members of the judiciary to whom this case is assigned, their families and Members of their staff. 107. Plaintiff hereby reserves the right to amend or modify the class definitions with greater specificity or division after having had an opportunity to conduct discovery. 108. Numerosity. The Members of the Class are so numerous that joinder of all of them is impracticable. While the exact number of Class Members is unknown to Plaintiff at this time, based on information and belief, the Class consists of thousands of persons whose data was compromised in Data Breach. 109. Commonality. There are questions of law and fact common to the Class, which predominate over any questions affecting only individual Class Members. These common questions of law and fact include, without limitation: A. Whether Defendant unlawfully used, maintained, lost, or disclosed Plaintiff’s and Class Members’ Private Information; B. Whether Defendant failed to implement and maintain reasonable security procedures and practices appropriate to the nature and scope of the information compromised in the Data Breach; C. Whether Defendant’s data security systems prior to and during the Data Breach complied with applicable data security laws and regulations; D. Whether Defendant’s data security systems prior to and during the Data Breach were consistent with industry standards; E. Whether Defendant owed a duty to Class Members to safeguard their Private Information; F. Whether Defendant breached its duty to Class Members to safeguard their Private Information; G. Whether computer hackers obtained Class Members’ Private Information in the Data Breach; H. Whether Defendant knew or should have known that its data security systems and monitoring processes were deficient; I. Whether Plaintiff and Class Members suffered legally cognizable damages as a result of Defendant’s misconduct; J. Whether Defendant’s conduct was negligent; K. Whether Defendant’s acts, inactions, and practices complained of herein amount to acts of intrusion upon seclusion under the law; L. Whether Defendant’s acts, inactions, and practices complained of herein violated the Colorado data protection laws invoked below; M. Whether Defendant failed to provide notice of the Data Breach in a timely manner; and N. Whether Plaintiff and Class Members are entitled to damages, civil penalties, punitive damages, and/or injunctive relief. 110. Typicality. Plaintiff’s claims are typical of those of other Class Members because Plaintiff’s Private Information, like that of every other Class member, was compromised in the Data Breach. 111. Adequacy of Representation. Plaintiff will fairly and adequately represent and protect the interests of the Members of the Class. Plaintiff’s Counsel are competent and experienced in litigating Class actions. 112. Predominance. Defendant has engaged in a common course of conduct toward Plaintiff and Class Members, in that all the Plaintiff’s and Class Members’ Private Information was stored on the same computer systems and unlawfully accessed in the same way. The common issues arising from Defendant’s conduct affecting Class Members set out above predominate over any individualized issues. Adjudication of these common issues in a single action has important and desirable advantages of judicial economy. 113. Superiority. A Class action is superior to other available methods for the fair and efficient adjudication of the controversy. Class treatment of common questions of law and fact is superior to multiple individual actions or piecemeal litigation. Absent a Class action, most Class Members would likely find that the cost of litigating their individual claims is prohibitively high and would therefore have no effective remedy. The prosecution of separate actions by individual Class Members would create a risk of inconsistent or varying adjudications with respect to individual Class Members, which would establish incompatible standards of conduct for Defendant. In contrast, the conduct of this action as a Class action presents far fewer management difficulties, conserves judicial resources and the parties’ resources, and protects the rights of each Class member. 114. Defendant has acted on grounds that apply generally to the Class as a whole, so that class certification, injunctive relief, and corresponding declaratory relief are appropriate on a Class-wide basis. 115. Likewise, particular issues under Fed. R. Civ. P. 23(c)(4) are appropriate for certification because such claims present only particular, common issues, the resolution of which would advance the disposition of this matter and the parties’ interests therein. Such particular issues include, but are not limited to: O. Whether Defendant owed a legal duty to Plaintiff and the Class to exercise due care in collecting, storing, and safeguarding their Private Information; P. Whether Defendant’s security measures to protect its data systems were reasonable in light of best practices recommended by data security experts; Q. Whether Defendant’s failure to institute adequate protective security measures amounted to negligence; R. Whether Defendant failed to take commercially reasonable steps to safeguard consumer Private Information; and S. Whether adherence to FTC data security recommendations, and measures recommended by data security experts would have reasonably prevented the Data Breach. 116. Finally, all members of the proposed Class are readily ascertainable. Defendant has access to Class Members’ names and addresses affected by the Data Breach. Class Members have already been preliminarily identified and sent notice of the Data Breach by Pingora. CAUSES OF ACTION FIRST COUNT Negligence (On behalf of Plaintiff and All Class Members) 117. Plaintiff re-alleges and incorporates by reference the paragraphs above as if fully set forth herein. 118. Defendant required Plaintiff and Class Members to submit non-public PII as a condition of receiving a mortgage loan, or alternatively, Defendant purchased mortgage servicing rights from a third-party knowing that as a condition of that purchase it would receive non-public PII that it must protect from disclosure. 119. Plaintiff and the Class Members entrusted their PII to Defendant with the understanding that Defendant would safeguard their information. 120. Defendant had full knowledge of the sensitivity of the PII and the types of harm that Plaintiff and Class Members could and would suffer if the PII were wrongfully disclosed. 121. By assuming the responsibility to collect and store this data, and in fact doing so, and sharing it and using it for commercial gain, Defendant had a duty of care to use reasonable means to secure and safeguard their computer network—and Class Members’ PII held within it— to prevent disclosure of the information, and to safeguard the information from theft. Defendant’s duty included a responsibility to implement processes by which they could detect a breach of its security systems in a reasonably expeditious period of time and to give prompt notice to those affected in the case of a data breach. 122. Defendant had a duty to employ reasonable security measures under Section 5 of the Federal Trade Commission Act, 15 U.S.C. § 45, which prohibits “unfair . . . practices in or affecting commerce,” including, as interpreted and enforced by the FTC, the unfair practice of failing to use reasonable measures to protect confidential data. 123. Defendant had a duty to employ reasonable security measures and otherwise protect the PII of Plaintiff and Class Members pursuant to Colo. Rev. Stat. § 6-1-713.5. 124. Defendant’s duty to use reasonable care in protecting confidential data arose not only as a result of the statutes and regulations described above, but also because Defendant is bound by industry standards to protect confidential PII. 125. Defendant breached its duties, and thus was negligent, by failing to use reasonable measures to protect Class Members’ PII. The specific negligent acts and omissions committed by Defendant include, but are not limited to, the following: a. Failing to adopt, implement, and maintain adequate security measures to safeguard Class Members’ PII; b. Failing to adequately monitor the security of its networks and systems; c. Failing to periodically ensure that its email system had plans in place to maintain reasonable data security safeguards; d. Allowing unauthorized access to Class Members’ PII; and e. Failing to detect in a timely manner that Class Members’ PII had been compromised. 126. It was foreseeable that Defendant’s failure to use reasonable measures to protect Class Members’ PII would result in injury to Class Members. Further, the breach of security was reasonably foreseeable given the known high frequency of cyberattacks and data breaches in the industry. 127. It was therefore foreseeable that the failure to adequately safeguard Class Members’ PII would result in one or more types of injuries to Class Members. 128. There is a temporal and close causal connection between Defendant’s failure to implement security measures to protect the PII and the harm suffered, or the imminent risk of harm suffered by Plaintiff and the Class. 129. As a result of Defendant’s negligence, Plaintiff and the Class Members have suffered and will continue to suffer damages and injury including, but not limited to: out-of-pocket expenses associated with procuring robust identity protection and restoration services; increased risk of future identity theft and fraud, the costs associated therewith; time spent monitoring, addressing and correcting the current and future consequences of the Data Breach; and the necessity to engage legal counsel and incur attorneys’ fees, costs and expenses. 130. Plaintiff and Class Members are entitled to compensatory and consequential damages suffered as a result of the Data Breach. 131. Plaintiff and Class Members are also entitled to injunctive relief requiring Defendant to, e.g., (i) strengthen its data security systems and monitoring procedures; (ii) submit to future annual audits of those systems and monitoring procedures; and (iii) continue to provide adequate credit monitoring to all Class Members. SECOND COUNT Breach of Implied Contract (On Behalf of Plaintiff and All Class Members) 132. Plaintiff re-alleges and incorporates by the paragraphs above as if fully set forth 133. Plaintiff and Class Members were required to provide their PII to Defendant as a condition of their mortgage applications and servicing by Defendant. 134. Plaintiff and Class Members provided mortgage payments and servicing profits to Defendant in exchange for (among other things) Defendant’s promise to protect their PII from unauthorized disclosure. 135. On information and belief, at all relevant times Defendant promulgated, adopted, and implemented written privacy policies whereby it expressly promised Plaintiff and Class Members that it would only disclose PII under certain circumstances, none of which relate to the Data Breach. 136. On information and belief, Defendant further promised to comply with industry standards and to make sure that Plaintiff’s and Class Members’ PII would remain protected. 137. Implicit in the agreement between Plaintiff and Class Members and the Defendant to provide PII, was the latter’s obligation to: (a) use such PII for business purposes only, (b) take reasonable steps to safeguard that PII, (c) prevent unauthorized disclosures of the PII, (d) provide Plaintiff and Class Members with prompt and sufficient notice of any and all unauthorized access and/or theft of their PII, (e) reasonably safeguard and protect the PII of Plaintiff and Class Members from unauthorized disclosure or uses, (f) retain the PII only under conditions that kept such information secure and confidential. 138. When Plaintiff and Class Members provided their PII to Defendant as a condition of their mortgages, they entered into implied contracts with Defendant pursuant to which Defendant agreed to reasonably protect such information. 139. Defendant required Class Members to provide their PII as part of Defendant’s regular business practices. Plaintiff and Class Members whose loans were purchased by Defendant accepted Defendant’s offers and provided their PII to Defendant. 140. In entering into such implied contracts, Plaintiff and Class Members reasonably believed and expected that Defendant’s data security practices complied with relevant laws and regulations and were consistent with industry standards. 141. Plaintiff and Class Members would not have entrusted their PII to Defendant in the absence of the implied contract between them and Defendant to keep their information reasonably secure. Plaintiff and Class Members would not have entrusted their PII to Defendant in the absence of its implied promise to monitor its computer systems and networks to ensure that it adopted reasonable data security measures. 142. Plaintiff and Class Members fully and adequately performed their obligations under the implied contracts with Defendant. 143. Defendant breached its implied contracts with Class Members by failing to safeguard and protect their PII. 144. As a direct and proximate result of Defendant’s breaches of the implied contracts, Class Members sustained damages as alleged herein. 145. Plaintiff and Class Members are entitled to compensatory and consequential damages suffered as a result of the Data Breach. 146. Plaintiff and Class Members are also entitled to nominal damages for the breach of implied contract. 147. Plaintiff and Class Members are also entitled to injunctive relief requiring Defendant to, e.g., (i) strengthen its data security systems and monitoring procedures; (ii) submit to future annual audits of those systems and monitoring procedures; and (iii) immediately provide adequate credit monitoring to all Class Members for a period longer than the inadequate one-year currently offered. THIRD COUNT Unjust Enrichment (On Behalf of Plaintiff and All Class Members) 148. Plaintiff restates and realleges the paragraphs above as if fully set forth herein. 149. Plaintiff alleges Count III (unjust enrichment) solely in the alternative to Count II (breach of implied contract). 150. Plaintiff and Class Members conferred a monetary benefit on Defendant by providing Defendant with profits from the servicing of their mortgages. 151. Defendant appreciated that a monetary benefit was being conferred upon it by Plaintiff and Class Members and accepted that monetary benefit. 152. However, acceptance of the benefit under the facts and circumstances outlined above make it inequitable for Defendant to retain that benefit without payment of the value thereof. Specifically, Defendant enriched itself by saving the costs it reasonably should have expended on data security measures to secure Plaintiff’s and Class Members’ Personal Information. Instead of providing a reasonable level of security that would have prevented the Data Breach, Defendant instead calculated to increase its own profits at the expense of Plaintiff and Class Members by utilizing cheaper, ineffective security measures. Plaintiff and Class Members, on the other hand, suffered as a direct and proximate result of Defendant’s decision to prioritize its own profits over the requisite data security. 153. Under the principles of equity and good conscience, Defendant should not be permitted to retain the monetary benefit belonging to Plaintiff and Class Members, because Defendant failed to implement appropriate data management and security measures. 154. Defendant acquired the PII through inequitable means in that it failed to disclose the inadequate security practices previously alleged. 155. If Plaintiff and Class Members knew that Defendant had not secured their PII, they would not have agreed to provide their PII to Defendant. 156. Plaintiff and Class Members have no adequate remedy at law. 157. As a direct and proximate result of Defendant’s conduct, Plaintiff and Class Members have suffered or will suffer injury, including but not limited to: (i) actual identity theft; (ii) the loss of the opportunity how their PII is used; (iii) the compromise, publication, and/or theft of their PII; (iv) out-of-pocket expenses associated with the prevention, detection, and recovery from identity theft, and/or unauthorized use of their PII; (v) lost opportunity costs associated with effort expended and the loss of productivity addressing and attempting to mitigate the actual and future consequences of the Data Breach, including but not limited to efforts spent researching how to prevent, detect, contest, and recover from identity theft; (vi) the continued risk to their PII, which remain in Defendant’s possession and is subject to further unauthorized disclosures so long as Defendant fails to undertake appropriate and adequate measures to protect PII in their continued possession; and (vii) future costs in terms of time, effort, and money that will be expended to prevent, detect, contest, and repair the impact of the PII compromised as a result of the Data Breach for the remainder of the lives of Plaintiff and Class Members. 158. As a direct and proximate result of Defendant’s conduct, Plaintiff and Class Members have suffered and will continue to suffer other forms of injury and/or harm. 159. Defendant should be compelled to disgorge into a common fund or constructive trust, for the benefit of Plaintiff and Class Members, proceeds that they unjustly received from FOURTH COUNT Negligence Per Se (On Behalf of Plaintiff and All Class Members) 160. Plaintiff re-alleges and incorporates by reference the paragraphs above as if fully set forth herein. 161. Pursuant to the Federal Trade Commission Act (15 U.S.C. § 45), Defendant had a duty to provide fair and adequate computer systems and data security practices to safeguard Plaintiff’s and Class Members’ PII. 162. Section 5 of the FTC Act prohibits “unfair . . . practices in or affecting commerce,” including, as interpreted and enforced by the FTC, the unfair act or practice by businesses, such as Defendant, of failing to use reasonable measures to protect PII. The FTC publications and orders described above also form part of the basis of Defendant’s duty in this regard. 163. Defendant violated Section 5 of the FTC Act by failing to use reasonable measures to protect consumers PII and not complying with applicable industry standards, as described in detail herein. Defendant’s conduct was particularly unreasonable given the nature and amount of PII it obtained and stored, and the foreseeable consequences of a data breach including, specifically, the damages that would result to Plaintiff and Class Members. 164. Defendant’s violation of Section 5 of the FTC Act constitutes negligence per se as Defendant’s violation of the FTC Act establishes the duty and breach elements of negligence. 165. Plaintiff and Class Members are within the class of persons that the FTC Act was intended to protect. 166. The harm that occurred as a result of the Data Breach is the type of harm the FTC Act was intended to guard against. The FTC has pursued enforcement actions against businesses, which, as a result of their failure to employ reasonable data security measures and avoid unfair and deceptive practices, caused the same harm as that suffered by Plaintiff and the Class. 167. In addition, Defendant’s conduct violated Colo. Rev. Stat. § 6-1-713.5. Colo. Rev. Stat. § 6-1-713.5 requires commercial entities who maintain, own, or license “personal identifying information of an individual residing in the state” to “implement and maintain reasonable security procedures and practices that are appropriate to the nature of the personal identifying information and the nature and size of the business and its operations.” 168. Defendant failed to comply with Colo. Rev. Stat. § 6-1-713.5. Specifically, Defendant voluntarily undertook the act of maintaining and storing Plaintiff’s PII, but Defendant failed to implement safety and security procedures and practices sufficient to protect from the data breach that it should have anticipated. Defendant should have known and anticipated that data breaches—especially mortgage loan data—were on the rise, and that mortgage banking institutions were lucrative or likely targets of cybercriminals looking to steal PII. Correspondingly, Defendant should have implemented and maintained procedures and practices appropriate to the nature and scope of information compromised in the data breach. 169. Plaintiff and Class Members are within the class of persons that Colo. Rev. Stat. § 6-1-713.5 was intended to protect. 170. Defendant’s failure to comply with applicable laws and regulations constitutes negligence per se. 171. But for Defendant’s wrongful and negligent breach of its duties owed to Plaintiff and Class Members, Plaintiff and Class Members would not have been injured. 172. The injury and harm suffered by Plaintiff and Class Members was the reasonably foreseeable result of Defendant’s breach of their duties. Defendant knew or should have known that they were failing to meet their duties, and that Defendant’s breach would cause Plaintiff and Class Members to experience the foreseeable harms associated with the exposure of their PII. 173. As a direct and proximate result of Defendant’s negligent conduct, Plaintiff and Class Members have suffered injury and are entitled to compensatory, consequential, and punitive damages in an amount to be proven at trial. FIFTH COUNT Invasion of Privacy by Intrusion (On Behalf of Plaintiff and All Class Members) 174. Plaintiff repeats and re-alleges each and every allegation contained in the paragraphs above as if fully set forth herein. 175. The State of Colorado recognizes the tort of Invasion of Privacy by Intrusion, and adopts the formulation of that tort found in the Restatement (Second) of Torts, which states: One who intentionally intrudes, physically or otherwise, upon the solitude or seclusion of another or his private affairs or concerns, is subject to liability to the other for invasion of his privacy, if the intrusion would be highly offensive to a reasonable person. Restatement (Second) of Torts § 652B (1977). 176. Plaintiff and the Class Members had a reasonable expectation of privacy in the Private Information Defendant mishandled. 177. By intentionally failing to keep Plaintiff’s and the Class Members’ Private Information safe, and by intentionally misusing and/or disclosing said information to unauthorized parties for unauthorized use, Defendant intentionally invaded Plaintiff’s and Class Members’ privacy by intrusion. 178. Defendant knew that ordinary persons in Plaintiff’s or the Class Members’ positions would consider this an invasion of privacy and Defendant’s intentional actions highly offensive and objectionable. 179. Defendant invaded Plaintiff’s and the Class Members’ right to privacy and intruded into Plaintiff’s and the Class Members’ private affairs by intentionally misusing and/or disclosing their Private Information without their informed, voluntary, affirmative, and clear consent. 180. Defendant intentionally concealed from Plaintiff and the Class Members an incident that misused and/or disclosed their Private Information without their informed, voluntary, affirmative, and clear consent. 181. In failing to protect Plaintiff’s and the Class Members’ Private Information, and in intentionally misusing and/or disclosing their Private Information, Defendant acted with intentional malice and oppression and in conscious disregard of Plaintiff’s and the Class Members’ rights to have such information kept confidential and private. 182. Plaintiff and the Class Members sustained damages (as outline above) as a direct and proximate consequence of the invasion of their privacy by intrusion, and therefore seek an award of damages. SIXTH COUNT Breach of Fiduciary Duty (On Behalf of Plaintiff and All Class Members) 183. Plaintiff re-alleges and incorporates by reference the paragraphs above as if fully set forth herein. 184. In providing their Private Information to apply for a mortgage and for its servicing, Plaintiff and Class Members justifiably placed special confidence in Defendant to act in good faith and with due regard to interests of Plaintiff and Class Members to safeguard and keep confidential that Private Information. 185. Defendant Pingora accepted the special confidence placed in it by Plaintiff and Class Members, as evidenced by its admission in the Notice letter that it “understand the importance of protecting the information [it] maintain[s].” 186. Defendant also notes in its Privacy Notice that it “want[s] to pledge our commitment, at the outset, to respect your personal medical information.” 187. There was an understanding between the parties that Pingora, as a mortgage servicer, would act for the benefit of Plaintiff and Class Members in preserving the confidentiality of their Private Information. 188. In light of the special relationship between Defendant and Plaintiff and Class Members, whereby Defendant became guardians of Plaintiff’s and Class Members’ Private Information, Defendant became a fiduciary by its undertaking and guardianship of the Private Information, to act primarily for the benefit of consumer mortgagees, including Plaintiff and Class Members, for the safeguarding of Plaintiff’s and Class Members’ Private Information. 189. Defendant has a fiduciary duty to act for the benefit of Plaintiff and Class Members upon matters within the scope of its business relationship, in particular, to keep secure the Private Information of past and current mortgage holders. 190. Defendant breached its fiduciary duties to Plaintiff and Class Members by failing to diligently discovery, investigate, and give notice of the Cyber-Attack and data breach in a reasonable and practicable period of time. 191. Defendant breached its fiduciary duties to Plaintiff and Class Members by failing to encrypt and otherwise protect the integrity of the systems containing Plaintiff’s and Class Members’ Private Information. 192. Defendant breached its fiduciary duties owed to Plaintiff and Class Members by failing to timely notify and/or warn Plaintiff and Class Members of the Cyber-Attack and data breach. 193. Defendant breached its fiduciary duties owed to Plaintiff and Class Members by failing to implement technical policies and procedures for electronic information systems that maintain electronic PHI to allow access only to those persons or software programs that have been granted access rights. 194. Defendant breached its fiduciary duties owed to Plaintiff and Class Members by failing to implement policies and procedures to prevent, detect, contain, and correct security violations. 195. Defendant breached its fiduciary duties owed to Plaintiff and Class Members by failing to identify and respond to suspected or known security incidents and to mitigate, to the extent practicable, harmful effects of security incidents. 196. Defendant breached its fiduciary duties owed to Plaintiff and Class Members by failing to protect against any reasonably-anticipated threats or hazards to the security or integrity of electronic PHI. 197. Defendant breached its fiduciary duties owed to Plaintiff and Class Members by failing to ensure compliance with standard security rules. 198. Defendant breached its fiduciary duties owed to Plaintiff and Class Members by impermissibly and improperly using and disclosing PHI that is and remains accessible to unauthorized persons. 199. Defendant breached its fiduciary duties to Plaintiff and Class Members by otherwise failing to safeguard Plaintiff’s and Class Members’ Private Information. 200. As a direct and proximate result of Defendant’s breaches of its fiduciary duties, Plaintiff and Class Members have suffered and will suffer injury, including but not limited to: (i) actual identity theft; (ii) the compromise, publication, and/or theft of their Private Information; (iii) out-of-pocket expenses associated with the prevention, detection, and recovery from identity theft and/or unauthorized use of their Private Information; (iv) lost opportunity costs associated with effort expended and the loss of productivity addressing and attempting to mitigate the actual and future consequences of the Cyber-Attack and data breach, including but not limited to efforts spent researching how to prevent, detect, contest, and recover from identity theft; (v) the continued risk to their Private Information, which remains in Defendant’s possession and is subject to further unauthorized disclosures so long as Defendant fails to undertake appropriate and adequate measures to protect the Private Information in its continued possession; (vi) future costs in terms of time, effort, and money that will be expended as result of the Cyber-Attack and data breach for the remainder of the lives of Plaintiff and Class Members; and (vii) the diminished value of Defendant’s services they received. 201. As a direct and proximate result of Defendant’s breaches of its fiduciary duties, Plaintiff and Class Members have suffered and will continue to suffer other forms of injury and/or harm, and other economic and non-economic losses. PRAYER FOR RELIEF WHEREFORE, Plaintiff prays for judgment as follows: A. For an Order certifying this action as a class action and appointing Plaintiff and her counsel to represent the Class; B. For equitable relief enjoining Defendant from engaging in the wrongful conduct complained of herein pertaining to the misuse and/or disclosure of Plaintiff’s and Class Members’ Private Information, and from refusing to issue prompt, complete and accurate disclosures to Plaintiff and Class Members; C. For equitable relief compelling Defendant to utilize appropriate methods and policies with respect to consumer data collection, storage, and safety, and to disclose with specificity the type of Private Information compromised during the Data Breach; D. For equitable relief requiring restitution and disgorgement of the revenues wrongfully retained as a result of Defendant’s wrongful conduct; E. Ordering Defendant to pay for lifetime credit monitoring services for Plaintiff and the Class; F. For an award of actual damages, compensatory damages, statutory damages, and statutory penalties, in an amount to be determined, as allowable by law; G. For an award of punitive damages, as allowable by law; H. For an award of attorneys’ fees and costs, and any other expense, including expert witness fees; I. Pre- and post-judgment interest on any amounts awarded; and J. Such other and further relief as this court may deem just and proper. JURY TRIAL DEMANDED Plaintiff demands a trial by jury on all claims so triable. Dated: April 28, 2022 Respectfully submitted, /s/ Rick D. Bailey Rick D. Bailey, Esq. Atty. Reg. #26554 Law Office of Rick D. Bailey, Esq. 1801 Broadway, Ste. 528 Denver, Colorado 80202 Phone: (720) 676-6023 Email: [email protected] Gary E. Mason Danielle L. Perry* Lisa A. White* MASON LLP 5301 Wisconsin Avenue, NW, Suite 305 Washington, DC 20016 Tel: (202) 429-2290 Email: [email protected] Email: [email protected] Email: [email protected] *pro hac vice to be filed Attorneys for Plaintiff
consumer fraud
Q717DIcBD5gMZwcz2yZY
PIERCE BAINBRIDGE BECK PRICE & HECHT LLP YAVAR BATHAEE (CA 282388) [email protected] MICHAEL POMERANTZ (NY 2920932) (pro hac vice forthcoming) [email protected] DAVID L. HECHT (NY 4695961) (pro hac vice forthcoming) [email protected] ADAM C. LUDEMANN (NY 5352323) (pro hac vice forthcoming) [email protected] 277 Park Ave. 45th Floor New York, NY 10172 (212) 484-9866 BRIAN J. DUNNE (CA 275689) [email protected] 355 S. Grand Ave. 44th Floor Los Angeles, CA 90071 (213) 262-9333 Attorneys for Plaintiffs UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF CALIFORNIA Case No. 3:20-cv-363 CLASS ACTION COMPLAINT REVEAL CHAT HOLDCO LLC, a Delaware limited liability company, USA TECHNOLOGY AND MANAGEMENT SERVICES, INC. (d/b/a Lenddo USA), a Delaware corporation, CIR.CL, INC., a dissolved Delaware corporation, and BEEHIVE BIOMETRIC, INC., a dissolved Delaware corporation, Plaintiffs, v. Jury Trial Demanded FACEBOOK, INC., a Delaware corporation, Defendant. TABLE OF CONTENTS INTRODUCTION ......................................................................................................................... 1 PARTIES ....................................................................................................................................... 5 I. PLAINTIFFS ..................................................................................................................... 5 II. DEFENDANT .................................................................................................................... 7 JURISDICTION AND VENUE .................................................................................................... 8 FACTS ........................................................................................................................................... 9 I. FACEBOOK EMERGES AS THE DOMINANT SOCIAL NETWORK ........................ 9 A. The Last Social Network Standing ........................................................................ 9 B. A New Market of Its Own Creation ..................................................................... 11 C. The Social Data Barrier to Entry ......................................................................... 14 D. Google’s Failed Entry into the Social Data Market ............................................. 16 II. A THREAT TO FACEBOOK’S MONOPOLY: THE RISE OF SMART PHONES AND MOBILE APPS ............................................... 19 A. The Mobile App Revolution ................................................................................ 19 B. Facebook Recognizes the Looming Threat Presented by Mobile Applications.............................................................................................. 23 C. The Facebook Platform ........................................................................................ 25 D. The Profitable Open Graph Platform and Mobile Install Business ..................... 27 III. FACEBOOK WEAPONIZES ITS PLATFORM TO DESTROY COMPETITION ........................................................................................... 30 A. Facebook Makes Plans to Remove Vital Friends and News Feed APIs and Refuses to Sell Social Data to Competing Application Developers .................... 30 B. Facebook’s Social-Data Heist .............................................................................. 32 C. Facebook Targets Its Competitors for Reciprocity or Denial of API Access ...... 37 D. The Decision to Remove Developer Access to the Friends, News Feed and Other Crucial APIs Lacked Any Legitimate Justification .................... 41 -i- TABLE OF CONTENTS (continued) E. Facebook Prepares to Announce Removal of the APIs ....................................... 46 F. The Announcement at F8 ..................................................................................... 50 IV. THE WHITELIST AND DATA SHARING AGREEMENTS ....................................... 51 V. THE SURVEILLANCE AND ACQUISITION OF COMPETITIVE THREATS ............................................................................................. 55 A. Facebook Relies on Onavo’s Surveillance of Facebook’s Competitors, and Acquires and Uses Onavo’s Assets ...................................................................... 56 B. Facebook Identifies Instagram as a Threat and Acquires the Company ......................................................................................... 60 C. Facebook Acquires WhatsApp ............................................................................ 66 VI. FACEBOOK’S INTEGRATION OF INSTAGRAM AND WHATSAPP WITH ITS FACEBOOK PRODUCT .............................................................................. 71 VII. THE RELEVANT MARKETS......................................................................................... 77 A. The Social Data Market ....................................................................................... 77 B. The Social Advertising Market ............................................................................ 83 C. Barriers to Entry ................................................................................................... 85 D. Relevant Geographic Markets ............................................................................... 87 VIII. HARM TO COMPETITION AND ANTITRUST INJURY ............................................ 88 CONCEALMENT AND TOLLING ............................................................................................ 94 CLASS ACTION ALLEGATIONS ............................................................................................. 94 CLAIMS FOR RELIEF ................................................................................................................ 99 PRAYER FOR RELIEF ............................................................................................................. 106 JURY DEMAND ........................................................................................................................ 107 -ii- 1. Plaintiffs allege the following on behalf of themselves and others similarly situated on information and belief based on the review of only public documents and information. All references to internal Facebook documents are exclusively to those published by news organizations and other public sources, particularly NBC News.1 Neither Plaintiffs nor the undersigned counsel viewed or received, or even had access to, any confidential information about Facebook at the time this complaint was filed. INTRODUCTION 2. This action seeks to halt the most brazen, willful anticompetitive scheme in a generation—a scheme that verges on final, irreparable completion as of the date of this Complaint. 3. Facebook stands today as a paragon of unbridled market power. A company with unprecedented reach, Facebook collects and monetizes the activity of more than two billion active users around the world. Facebook’s advertising juggernaut produces almost $55 billion in revenue in a year, and its founder and CEO, Mark Zuckerberg, enjoys incontestable control over the company and its board. Facebook owns some of the most valuable social networks other than Facebook itself, including Instagram and WhatsApp. As 2020 begins in earnest, Facebook has no serious rival in its key markets—nor any prospect of one. 4. It was not always so. In 2010, when Facebook defeated rivals MySpace and Friendster and emerged as the winner of the social network wars, the company was caught flatfooted by a new technology that threatened its dominance—smartphones. 5. Facebook’s dominance had been fortified by powerful network effects—the more data it collected on users, the more attractive its social network became to users. As a result, a social data barrier to entry (“SDBE”) emerged, protecting Facebook’s business. This SDBE 1 As of the date of this complaint, NBC’s documents were available at https://dataviz.nbcnews.com/projects/20191104-facebook-leaked-documents/as https://dataviz.nbcnews.com/projects/20191104-facebook-leaked-documents/assets/facebook- exhibits.pdfsets/facebook-sealed-exhibits.pdf; and https://dataviz.nbcnews.com/projects/20191104-facebook-leaked-documents/assets/facebook- exhibits.pdf. -1- allowed Facebook to fend off a frontal assault by Google’s polished social network, Google+. Google, with its massive resources and user base, failed to penetrate the SDBE, and Google abandoned the project after it was clear that users were not engaging on its platform. 6. Smartphones, however, were different. Significant advances in mobile technology allowed users to access the internet from any location, on user interfaces controlled by touch, providing a distinct experience from desktop or laptop computers. Special-purpose apps designed specifically for smart phones could not only access the Internet, but also users’ address books—a ready-made social network from which apps could draw. 7. These apps had become direct competitors to Facebook, providing overlapping functionality such as messaging, photo sharing, dating, check-ins, and payments. Facebook failed to create its own viable mobile app, and by 2011, found its dominance threatened. Zuckerberg told Fortune, “[i]t was probably one of the biggest mistakes we've ever made.” Facebook’s own mobile app was buggy and slow, garnering one-star ratings in the Apple App Store and crashing more often than it worked. 8. This existential threat to Facebook’s monopoly in social data and social advertising came as the company was barreling towards an initial public offering (“IPO”) worth billions. Facebook had successfully built a developer platform upon which third-party developers could build social applications, driving engagement on Facebook’s Platform and thereby Facebook’s revenue. It was clear, however, that the very same Platform was providing Facebook’s competitors with access to Facebook’s network of users. Third-party developers began using Facebook’s Platform in more novel and creative ways than Facebook itself was doing. Facebook found itself lagging behind these third-party social applications in the mobile arena. 9. With its market dominance in imminent danger, Facebook moved to extinguish the mobile threat, to obtain a sustaining foothold in the Social Data and Social Advertising Markets,2 2 Defined terms are set forth elsewhere in the body of the Complaint. -2- and to prevent any newcomers from building rival social networks. To do so, Zuckerberg and Facebook’s most senior executives hatched an anticompetitive scheme of unprecedented scale. 10. The scheme spanned several fronts: 11. First, Facebook moved to crush or co-opt competition that existed on its own Platform. Facebook identified and categorized potential market threats, then extinguished those threats by cutting them off from key application program interfaces (“APIs”) in Facebook’s Platform—functionality that provided social applications with user data that fueled their growth. As Facebook’s own executives and engineers acknowledged, the company’s decision to remove core functionality from its Platform not only lacked any legitimate or technical justification, but Facebook sacrificed massive amounts of additional social data, engagement, and advertising that it received from its Platform to do it. 12. Second, Facebook collected valuable user data from competing platforms, growing its own mobile footprint and constraining the growth of rivals. Facebook accomplished this with a network of Whitelist and Data Sharing agreements with direct competitors, including rival social networks (such as Pinterest and Foursquare) and apps that generated large amounts of user data from engagement (such as Tinder). Facebook coerced these competitors into handing over their central assets—their social data—by again leveraging its Platform, threatening the apps with extinction by starving them of access to core Platform APIs if they did not join Facebook’s so- called “reciprocity” scheme. Those who did join received not only access to social data, but the data of others that had joined Facebook’s scheme, with Facebook acting as a hub for the exchange of user data among competitors. 13. Third, Facebook moved aggressively to shut out entirely direct competitors that had built independent social networks of their own and did not rely on Facebook for their social data and user base. Facebook revoked the ability of competitors, such as WeChat and Line, to use Facebook’s Platform, and even banned them from buying Facebook’s social data through advertising, forgoing significant profits to do so. -3- 14. Fourth, Facebook monitored the market for nascent threats to its business, and then extinguished these threats through anticompetitive conduct or by targeted acquisition. Facebook did so using mobile surveillance technology it acquired from Onavo, a company that cloaked spyware in legitimate-looking utility apps. For example, in 2012-13, Facebook’s surveillance warned it that both Instagram and WhatsApp were imminent threats to Facebook’s core business, with each app having accumulated staggering user bases and levels of engagement while directly competing with Facebook. Facebook moved forcibly to acquire both companies, and with each acquisition, it dramatically increased its share of the Social Data and Social Advertising markets— not only maintaining its market power and the SDBE but, expanding and strengthening them. 15. Today, Facebook is rapidly working to integrate the backends of its acquired WhatsApp and Instagram assets in the face of regulatory concern over Facebook’s unchecked market power and anticompetitive conduct. This is no coincidence. Facebook’s integration efforts are deliberately intended to avoid regulatory divestiture of assets, to consolidate the geographic regions it controls through its various apps, and to finally flex the market power it acquired through those mergers. This last piece of Facebook’s monopolization scheme is on the verge of completion—and once culminated, the backend integration will imbue Facebook with unrivaled global dominance of the Social Data and Social Advertising Markets. 16. The net effect of Facebook’s anticompetitive scheme is one of the largest unlawful monopolies ever seen in the United States—one protected by a far-reaching and effectively impenetrable barrier to entry arising from feedback loops and powerful network effects. Facebook not only has the power to raise prices and keep them high, it can do so without suffering any decrease in demand, and without having to provide more value to users to obtain their data. This is the very definition of market power. Facebook has sought to bury the story of how it acquired, maintained and abused that market power for years, but ultimately it cannot avoid the truth. 17. This lawsuit seeks to hold Facebook accountable for its overtly anticompetitive conduct. The company, its executives, and its engineers worked together over years to execute the -4- anticompetitive scheme described in this Complaint. They did so with flagrant disregard for competition, for Facebook users, or for the law. Plaintiffs seek trebled damages and injunctive relief under the federal antitrust laws to remedy Facebook’s brazen play for dominance—and to stop the company from further solidifying its unlawful monopoly, barrier to entry, and market power. PARTIES I. PLAINTIFFS 18. Plaintiff Reveal Chat HoldCo LLC (“Reveal Chat”) is a Delaware limited liability company headquartered in Bainbridge Island, WA. Reveal Chat is the successor in interest to Reveal Chat, Inc. (f/k/a LikeBright, Inc. (“LikeBright”)), pursuant to an April 2015 merger between Reveal Chat and Reveal Chat, Inc. 19. LikeBright was founded in 2011 and launched the dating site LikeBright.com that same year. LikeBright was designed as a platform to make dating safe and fun for women. Unlike most other matchmaking platforms during that time period, Likebright was designed to incorporate users’ social media data to help facilitate better matches, drawing on second-degree friend connections and shared interests. LikeBright also featured a system in which women could vouch for their male friends. In order to facilitate these and other features essential to its business model, LikeBright was designed to incorporate—and relied heavily on—social media data made available by Facebook to developers (during the time LikeBright operated) through its Open Graph APIs. Such social data included friends, photos, likes, groups, pages and other data that facilitated pairing members to matches with similar interests and shared friends. 20. Plaintiff USA Technology and Management Services, Inc. (d/b/a Lenddo USA) (and together with its affiliates, referred to herein as “Lenddo”) is a Delaware corporation with its principal place of business in New York, NY. 21. Lenddo is a market leader in alternative credit scoring and identity verification, allowing individuals and small enterprises in emerging markets to leverage their digital footprints, -5- including social media data, to unlock access to financial and credit services to which they might not have access through traditional means. Founded in 2011, Lenddo first began underwriting and making loans to customers in the Philippines. It then entered the Columbian market in 2012, followed shortly thereafter by its entry into the Mexican market in 2013. By 2014, Lenddo had originated over 10,000 loans using its proprietary LenddoScore algorithm and was able to provide customers the world’s first Facebook-only loan origination process. Lenddo’s origination algorithm was designed to incorporate and analyze social media data provided by Facebook to its developers, including through its Open Graph APIs, in order to accurately measure credit risk based on factors such as friend networks, frequency and consistency of social interactions, and the social media characteristics of applicants’ friend connections. In 2015, Lenddo first made available to third parties its proprietary data scoring system and began offering identity verification services. 22. Plaintiff Cir.cl, Inc. (“Cir.cl”) is a dissolved Delaware corporation formerly headquartered in New York, NY. Plaintiff Cir.cl’s claims are brought by and through Carol Davidsen, who has been appointed as a receiver by the Delaware Court of Chancery pursuant to 8 Del. C. § 279 for purposes of pursing Cir.cl’s claims in this action. 23. Cir.cl was founded in 2013 and designed an online platform for individuals and communities to manage peer-to-peer marketplace transactions, with the goal of allowing real-time integration of users’ various online communities. This allowed them to use their digital presence and social connections to complete real-life peer-scale marketing and fulfilment goals. Cir.cl’s platform was designed around and incorporated its user’s social media data, including data made available by Facebook through its Open Graph APIs. 24. Plaintiff Beehive Biometric, Inc. (a/k/a Beehive ID) (“Beehive”) is a dissolved Delaware corporation formerly headquartered in Austin, TX. Plaintiff Beehive’s claims are brought by and through Mary Haskett, who has been appointed as a receiver by the Delaware Court of Chancery pursuant to 8 Del. C. § 279 for purposes of pursing Beehive’s claims in this action. -6- 25. Beehive was founded in 2013 and designed an identity verification system drawing heavily on social media data through a trademarked and proprietary Social Authentication Technology (“SAT”). Beehive’s SAT leveraged social media data, including data made available through Facebook’s Open Graph APIs, to identify fraud risks based on unique digital patterns and online social interactions. II. DEFENDANT 26. Defendant Facebook, Inc. (“Facebook”) is a publicly traded company, incorporated in Delaware. Facebook’s principal place of business and headquarters is located at 1601 Willow Road in Menlo Park, California. 27. Founded in 2004 by Mark Zuckerberg, Facebook is a social media company that provides online services to two billion users around the world. In exchange for providing services, Facebook collects user data, which it uses to create and sell targeted advertising services. Facebook’s principal revenue is from targeted social media advertising that it provides to advertisers as a data broker. 28. Facebook also operates as a platform for third-party applications and hardware, and owns and operates several business divisions:  Facebook. Facebook’s core application, which bears the Company’s name, is, according to Facebook’s filing with shareholders, designed to enable “people to connect, share, discover, and communicate with each other on mobile devices and personal computers.” The Facebook core product contains a “News Feed” that displays an algorithmically ranked series of stories and advertisements individualized for each person.  Instagram. Instagram is a photo sharing application, which allows users to share photos, videos and messages on mobile devices. Instagram was acquired in April 2012 and at present, Facebook operates Instagram as a separate application from its core Facebook product—but that is about to change, absent relief from this Court. -7-  Messenger. Facebook’s Messenger application is a multimedia messaging application, allowing messages that include photos and videos to be sent from person to person across platforms and devices.  WhatsApp. WhatsApp is a secure messaging application used by individuals and businesses. WhatsApp was acquired by Facebook in 2014 for $21.8 billion, and at the time had approximately 450 million users worldwide. Facebook operates WhatsApp as its own application, separate from its Messenger and Facebook products and lines of business—but that is about to change, absent relief from this Court.  Oculus. Oculus is Facebook’s virtual reality hardware line of business, which Facebook acquired in March 2014 for approximately $2 billion. 29. Facebook’s revenue as of year-end 2018 was $55.84 billion, with net income from operations of $21.11 billion. Almost all of this revenue ($55 billion) came from advertising. As of year-end 2018, Facebook maintained $41.11 billion in cash and cash-equivalent securities. Facebook employed 35,587 people around the world at the end of 2018. 30. Across all of its lines of business, Facebook reported to investors in 2018 that it had 1.52 billion daily active users (“DAU”) on average for the year. Facebook reported 2.32 billion monthly active users (“MAU”) on average during the same period. JURISDICTION AND VENUE 31. This action arises under sections 1 and 2 of the Sherman Antitrust Act (15 U.S.C. §§ 1 and 2) and sections 4, 7, and 16 of the Clayton Act (15 U.S.C. §§ 15(a), 18, and 26). The action seeks to recover treble damages, interest, costs of suit, equitable relief, and reasonable attorneys’ fees for damages to Plaintiffs and members of the Class resulting from Defendant’s restraints of trade and monopolization of the Social Data and/or Social Advertising Markets described herein. -8- 32. This Court has subject matter jurisdiction under 28 U.S.C. §§ 1331 (federal question), 1332 (class action diversity jurisdiction), and 1337(a) (antitrust); and under 15 U.S.C. § 15 (antitrust). 33. Venue is appropriate in this district under 15 U.S.C. § 15(a) (Clayton Act), 15 U.S.C. § 22 (nationwide venue for antitrust matters), and 28 U.S.C. § 1391(b) (general venue provision). Facebook transacts business within this district, and it transacts its affairs and carries out interstate trade and commerce, in substantial part, in this district. 34. The Court has personal jurisdiction over Facebook as it is subject to general jurisdiction in the State of California, where it maintains its headquarters and its principal place of business. The scheme, conspiracy, and monopolization alleged in this Complaint was targeted at individuals throughout the world and the United States, causing injury to persons not only throughout the world, but in the United States, including in this district. FACTS I. FACEBOOK EMERGES AS THE DOMINANT SOCIAL NETWORK A. The Last Social Network Standing 35. Facebook’s meteoric rise since its founding in 2004 is well documented. The company—started in the dorm room of its CEO Mark Zuckerberg (“Zuckerberg”) as “the facebook”—rose to prominence in the face of fierce competition from several social networks. Initially an exclusive service for elite universities throughout the United States, Facebook eventually expanded its network to encompass a general audience of users throughout the United States and worldwide. 36. Between 2004 and 2010, Facebook vanquished a number of rivals to emerge as the dominant social network in the United States. 37. Facebook’s first chief competitor was MySpace. Founded in 2003—a year before Facebook—MySpace targeted the same audience, provided largely the same services, and rapidly attracted an enormous number of users. By 2005, MySpace had 25 million active users, and was -9- acquired by NewsCorp for $580 million. In 2006, MySpace registered 100 million users, passing Google as the most visited website in the United States. 38. However, the next three years featured a steady downward spiral for MySpace— and countervailing growth by Facebook. In 2008, Facebook passed MySpace in worldwide active users, and continued to grow, reaching 307 million active users across the globe by April 2009. In May 2009, Facebook passed MySpace in United States, 70.28 million to 70.26 million monthly active users. 39. MySpace never came close to Facebook again. By 2010, MySpace had mostly exited the market, leaving the business of social media for good. MySpace’s CEO capitulated in November of 2010: “MySpace is not a social network anymore. It is now a social entertainment destination.” In September 2010, MySpace reported that it had lost $126 million, and in June 2011, NewsCorp sold the company for $35 million—$545 million less than it had paid for MySpace just six years earlier. By then, its user base had dwindled to just 3 million monthly visitors. 40. During the same time period, several other social networks also met their demise, including Google’s Orkut, AOL’s Bebo, and Friendster, which failed to scale rapidly enough to compete with MySpace and Facebook. 41. By 2009 and through 2010, Facebook emerged as the only peer-to-peer social media network to exist at scale, and no other network or company rivaled Facebook’s massive user base. On March 2, 2010, Adweek reported that Facebook had booked revenues of up to $700 million in 2009 and was on track for $1.1 Billion in 2010—almost all from advertising to its newly won users. Facebook had been roughly doubling its revenues every year up until that point—$150 million in 2007; $280-300 million in 2008; and $700 million in 2009. -10- 42. Time Magazine heralded Zuckerberg as its 2010 Person of the Year. 43. Time’s cover story set out the stakes—the scope of the newly assembled social network was unprecedented and staggering: What just happened? In less than seven years, Zuckerberg wired together a twelfth of humanity into a single network, thereby creating a social entity almost twice as large as the U.S. If Facebook were a country it would be the third largest, behind only China and India. It started out as a lark, a diversion, but it has turned into something real, something that has changed the way human beings relate to one another on a species-wide scale. We are now running our social lives through a for-profit network that, on paper at least, has made Zuckerberg a billionaire six times over. 44. By 2010, Facebook was unrivaled and dominant in a way no company since Microsoft had been in post-personal-computer history. And it had done so by riding the currents of powerful network effects. B. A New Market of Its Own Creation 45. By the beginning of the millennium’s second decade, Facebook was the indisputable king of an entirely new market—a market built not on hardware or operating system dominance, but one built on a network of people, with its power and value directly derived from -11- their engagement with that network. The more data users fed into Facebook by communicating and interacting with each other, posting their pictures, and publishing their content, the more valuable the Facebook network became to third parties, who could advertise to Facebook’s users by targeting them using the very information they provided to Facebook’s network. 46. Data about what information users shared on their personal pages; the photos and profiles they viewed; their connections to others; what they shared with others; and even what they put in messages to other users all allowed targeted advertising on a scale that had never before existed. Unlike search advertising, Facebook’s advertising platform allowed advertisers to target Facebook’s user base by their attributes and behavior, not by a query entered into a search box. More importantly, unlike in search, user identity was not only discoverable, it was willingly provided by users—as was the identity of those users’ closest friends and family members. These identities could be tracked and targeted throughout the Internet. 47. This social data created by Facebook’s network of engaged users could be monetized in a number of ways. The data could be resold for targeted advertising and machine learning; Facebook’s machine learning algorithms mined patterns in the data for advertisers, which allowed advertisers to reach precisely the right audience to convert into sales, user signups, or the generation of sales leads. The data also could be sold by commercializing access—for example, by providing application developers, content generators, and advertisers with direct access to the information embedded in Facebook’s network, such as the interconnection between users, user attributes, and user behavior. That data then could be mined by these third parties. 48. All of the methods of monetizing social data were based on selling that data, but such data could be packaged, structured, or mined differently depending on the application for which it was being sold. For advertisers, Facebook’s network presented advertisers and Facebook itself with entirely new social signals, such as relationships, events, friendships, and granular interests. Movies, music, books were inherent parts of a user’s profile. The amount of information -12- in Facebook’s network that could be mined as social data was unprecedented—and Facebook received all of that data daily from its millions of users in the United States and worldwide. 49. The data Facebook collected was uniquely social, derived from the engaged interactions and strong identity of Facebook’s users. Twitter, a public-facing social network, loosely enforced identity, and never required users to disclose granular details about themselves. Facebook stood alone in this regard, with a clear product emphasis on individuals and their connections to others. In 2010, Google, Yahoo!, and the other major online advertising sources competed in an entirely different market—one based on search data. The data Facebook had at its disposal was not fungible with search data—it was actionable data about individual users, with their identities fully ascertainable. 50. By 2010, Facebook stood alone as the dominant player in the newly emergent market for social data (the “Social Data Market”)—a market in which Facebook’s own users provided Facebook with a constant stream of uniquely valuable information, which Facebook in turn monetized through the sale of social data (for example, through advertising, monetizing APIs, or other forms of commercializing access to Facebook’s network). Advertisers, finding no substitute from any other company, paid top dollar for Facebook’s powerful targeting and actionable data, and some of those advertisers—wittingly or not—even fed crucial data about themselves, their products, and the efficacy of their targeting back to Facebook’s network. 51. As Facebook itself explained to third-party developers in May 2007, Facebook’s core value proposition and business model was “providing access to a new kind of data—social data, which enables you to build applications that are relevant to users.” With respect to that data, Facebook told developers: “You are on a level playing field with us. You can build robust apps, not just widgets. Complete integration into the Facebook site.” By 2010, it was clear that Facebook’s entire business was selling this new form of “social data” and that it would do so by selling access to developers and selling advertisements targeting Facebook’s network of engaged and active users. -13- C. The Social Data Barrier to Entry 52. As Facebook’s dominant position in the Social Data Market emerged in 2010, powerful network effects and feedback loops took hold and solidified that position. Data provided by users made Facebook’s network more valuable, thereby attracting more users to the network. As a typical use case, a Facebook user would invite his closest friends and family, who would then invite and engage with other friends and family members who existed on the network. A familiar feedback loop—a virtuous circle—emerged, rapidly growing Facebook’s user base. 53. The content generated by this user base, in turn, increased the value of the Facebook network. With each photograph, relationship status, check-in, or post by a Facebook user, the Facebook network became more valuable, not just as a means of communicating with directly connected acquaintances, but as a means of learning about more remotely connected ones. 54. As Samuel Lessin, then Facebook’s VP of Product Management, explained to Mark Zuckerberg in an internal email on October 26, 2012, the data Facebook collects makes Facebook progressively more proficient at collecting and monetizing data: One of the things that puts us currently in a very defensible place is the relationship we have created between the people using Facebook all the time, and us having the information we need to make Facebook a better product. This is the fundamental insight in something like coefficient. We know more about what people want to see because people look at more stuff on our platform. In this respect, while there are other ways to get close, it feels viscerally correct that there is an ROS dynamic at play, the more people that use the system, the more information we have on how to make more people use the systems. (emphasis added). 55. A barrier to entry emerged from this feedback loop. To compete with Facebook, a new entrant would have to rapidly replicate both the breadth and value of the Facebook network— a task a mere clone of that network could not accomplish. Indeed, to compete with Facebook, a competitor would not only have to build its own vast network, but would have to draw active social engagement on a massive scale—which likely would require drawing a vast quantity of Facebook users away from that platform. The costs to switch would be massive: an entrant-competitor would -14- have to present an overall value proposition to users that not only exceeded that of Facebook’s entrenched network, but one that did so handily. Moreover, to compete with Facebook’s virtuous circle, the value delivered by an entrant-competitor platform would have to facilitate social data mining that would create even more value for users, developers, and advertisers. This barrier to entry is referred to throughout this Complaint as the Social Data Barrier to Entry (“SDBE”). 56. The SDBE allows Facebook to control and increase prices in the Social Data and Social Advertising Markets without the pressures of price competition from existing competitors or new entrants. Because of the SDBE, Facebook has been able to consistently increase the price it charges for social data through advertising or direct access to its social data (e.g., through APIs). And this is exactly what Facebook has done since it obtained its dominant position in 2010. 57. From 2011 to 2012, for example, Facebook massively increased the prices it charged for its advertisements—one of the primary sales channels for its social data. That year, costs per thousand impressions (CPM) on Facebook increased by 41%, with a 15% increase in the last quarter of 2011 alone. Cost per click, which is a measure of advertising costs paid on a by- click basis, rose 23% that same year. Facebook increased prices as it also grew the number of advertisements it displayed on its site, indicating direct market power over social data prices, particularly through the advertising channel for selling social data. -15- 58. Facebook maintained that power over its prices through 2013, with a 2.9x increase in CPMs year over year. The increase came as overall advertising revenues increased yet again— that year by a staggering 83% over the last. 59. These price increases would not be possible without the SDBE. If a rival network existed with comparable Social Data available for sale through advertising, Facebook’s price increases would have been met with customer migration to the comparable rival. But Facebook had no such rival and was unfettered in its ability to increase prices, even while rapidly increasing its supply of data for sale through advertisement or directly through its developer platform. 60. Once Facebook had achieved dominance in the Social Data market, its position only improved—and became more entrenched. The more advertising Facebook sold, and the more social data Facebook collected and packaged for sale, the more effective Facebook became at selling advertising, targeting users, and commercializing direct access to its users’ social data (e.g., through APIs). This, in turn, made entry by a new rival impossible or prohibitively costly, thereby allowing Facebook to increase prices and make additional investments that deepened the SDBE moat surrounding its business. D. Google’s Failed Entry into the Social Data Market 61. In 2010, Google became desperate to enter the Social Data and Social Advertising Markets. It had tried several times to do so before, but each foray was met with failure. Google’s Orkut social network, which was launched days before Facebook, was quickly overtaken. Wave, Google’s social communication platform, never achieved any traction with users. And Google’s Buzz social network—built on the back of its highly successful Gmail product—imploded quickly in early 2010. 62. Google’s next attempt to enter the market attacked Facebook’s functionality head on, which meant attempting to penetrate the powerful SDBE protecting Facebook’s business. Google made a massive, unprecedented investment of resources into building a product with enough value to lure users away from Facebook’s broad, highly-engaged social network. -16- 63. In 2010, Google’s Vic Gundotra became the company’s Chief Architect. Gundotra pitched a new social network to Larry Page, Google’s cofounder, who returned as CEO of the company in 2011. Gundotra repeated an ominous refrain, “Facebook is going to kill us. Facebook is going to kill us,” which frightened Page into action. 64. Page greenlit a new product, Google+. Initially, Google+ sought to leverage Google’s YouTube product to build its social network, requiring a Google+ account for access to certain key features of YouTube. In the face of significant user resistance, Google backed away from that requirement. Nonetheless, Google attempted, through Google+, to build out a “social graph” that would leverage a common user identity across Google products, including YouTube and Gmail. 65. In early 2011, Google began what insiders now refer to as “the 100-day march” toward launch of Google+. The product Google planned to deliver was, by any fair account, largely undifferentiated from what Facebook offered in terms of product features and functionality. By Summer 2011, the planned features for Google+ included a continuous scroll product called the “stream” (a clone of Facebook’s “feed” product); a companion feature called “sparks,” which related the “stream” to users’ individual interests; and a sharing app called “Circles,” a purportedly improved way to share information with one’s friends, family, contacts, and the public at large. 66. Unlike Google’s past products, Google+ was not designed to organically grow and scale from small beginnings. From the outset, Google invested massive amounts of resources to bring a finished, full-scale social network to market. Developed under the code name Emerald Sea, Google conscripted almost all of the company’s products to help build Google+. Hundreds of engineers were involved in the effort, which remained a flagship project for Page, who had recently re-assumed the Google CEO role. Google’s Gundotra was quoted explaining that the product that would become Google+ was a transformation of Google itself: “We’re transforming Google itself into a social destination at a level and scale that we’ve never attempted—orders of magnitude more investment, in terms of people, than any previous project.” -17- 67. The amount of resources Google brought to bear stood in stark contrast to its previous attempts at penetrating the Social Data and Social Advertising Markets. Google had dedicated barely a dozen staff members to its previous failed social network product, Buzz. At its peak, Google+ involved 1000 employees from divisions across the country. Google, for example, ripped out its elaborate internal video conferencing system and forced employees to use the Google+ Hangouts video chat feature, which one internal employee described as “janky.” Employee bonuses were tied to the success of Google+. And, the entire project was confined to a level of secrecy never before seen at Google. 68. Google+ was released on June 28, 2011. The product included the “stream,” the “Circles” app, the “Hangout” video chat and messaging product, and a photo sharing product. The resemblance to Facebook was striking. As one internal Google employee commented: “this looks just like Facebook. What was the big deal? It’s just a social network.” Another Google employee was quoted as saying, “All this fanfare and then we developed something that in the end was quite ordinary.” One thing was indisputable: with the release of Google+, Google had challenged Facebook head-on by effectively cloning Facebook’s product. 69. Because Google’s user base was already massive, the Google+ product attracted millions of users shortly after launch. But although these users signed up for Google+, Google quickly found out that they were not using the product. As one former Google employee explained: It was clear if you looked at the per user metrics, people weren’t posting, weren’t returning and weren’t really engaging with the product. Six months in, there started to be a feeling that this isn’t really working. 70. The problem for Google+ was the powerful network effect that reinforced the SDBE that protected Facebook. Google’s clone of Facebook did not present enough new value to overcome massive network-based switching costs—the cost to Facebook users of shifting away from an existing networked product that the users had actively invested their social data in for years. -18- 71. Paul Adams, a former Google+ user-experience team member, summed it up succinctly when asked why Google+ had failed: What people failed to understand was Facebook and network effects. . . . It’s like you have this grungy night club and people are having a good time and you build something next door that’s shiny and new, and technically better in some ways, but who wants to leave? People didn’t need another version of Facebook. 72. By 2014, Google+ was declared a failure and Gundotra, its founder, eventually left Google. Within just a few years, Google—with all of its resources, developers, and existing user base—failed entirely to overcome the SDBE protecting Facebook. As long as Facebook controlled the data derived from an engaged and active user base, it could continue to keep that user base active and engaged. 73. The only way to disrupt this virtuous circle was with a rival product that provided significantly more or different value than Facebook, and that itself was propelled to scale by powerful network effects. By attempting to clone Facebook’s functionality and failing to garner user engagement that could erode the SDBE protecting Facebook, Google+’s failure was virtually ensured at launch. II. A THREAT TO FACEBOOK’S MONOPOLY: THE RISE OF SMART PHONES AND MOBILE APPS A. The Mobile App Revolution 74. In 2009 and 2010, as Facebook emerged the undisputed winner of the newly formed Social Data and Social Advertising Markets, another new market had begun to take hold. The launch of the Apple iPhone in 2007 created a market for a new type of cellular phone—one with a user interface capable of robust Internet connectivity and messaging. No longer constrained by numeric keypads for texting—or clunky, permanent alphanumeric keyboards attached to phones, such as with the Treo or Sidekick cellular phones—the iPhone dynamically displayed a multi- touch keyboard and came equipped with a full-featured web browser that rendered complete webpages. -19- 75. By the summer of 2008, Apple’s newest iPhone, the iPhone 3G, was released with onboard GPS, as well as other hardware upgrades. Accompanying the release of the new iPhone was a new store for third-party applications that would run natively on the iPhone: the Apple App Store, which opened for business on July 10, 2008, the day before the release of the iPhone 3G. 76. Developers who launched their third-party applications via the App Store reaped huge rewards. There were approximately 500 apps available at the App Store’s initial launch. Games using the iPhones accelerometer became immediate successes, some quickly earning hundreds of thousands of dollars by selling downloads for just a few dollars each. Applications that exploited the new GPS functionality in the iPhone also quickly became popular. By September 2008, the Apple App Store had racked up 100 million downloads, and by 2009, it hit 1 billion. iPhone Apps had become a new means to deliver scaled value to countless users. 77. Google also launched what became its Play Store (initially known as Android Market) in 2008. It soon thereafter overtook Apple’s App Store in terms of overall volume, with 82% growth. The mobile app revolution had begun. 78. Mobile apps rapidly proliferated, with huge opportunities for further growth—as the lion’s share of cell phone activity by 2010 had become something other than making phone calls. For example, a 2010 Pew Research survey showed that taking pictures and sending text messages had become the most common uses for cellular phones among adults, with more than a third of adult cell phone users accessing the Internet, playing games, emailing, recording video, or -20- playing music through their cell phones. At the same time, 29% of adult cell phone users had used a downloaded app. 79. A 2010 Nielsen survey showed that games, news/weather, maps and navigation, and social networking were the most popular apps on cellular phones. -21- 80. Notably, mobile apps resonated most strongly with the demographics that had recently adopted social media and were providing their data to Facebook in droves. App users among cell phone owners were disproportionately younger, with 44% of app users in 2010 under the age of 20, and another 41% between the ages of 30 and 49. These were the same demographics that were rapidly adopting social media as part of their lives, and were providing Facebook with the social data that built and maintained the SDBE that protected its business. 81. Many of the mobile apps that were rapidly attracting users were doing so because they presented their own specialized value propositions. These apps had to be specialized because cellular phone screens were smaller, particularly in 2010, and mobile traffic was driven by specialty software, often designed for a single purpose. Users signed up for these apps with their e-mail addresses and personal information—and interacted directly with the apps. 82. As WIRED Magazine described in 2010, a typical user moved from app to app, each with some specialized use: You wake up and check your email on your bedside iPad—that’s one app. During breakfast you browse Facebook, Twitter, and the New York Times—three more apps. On the way to the office you listen to a podcast on your smartphone. Another app. At work, you scroll through RSS feeds in a reader and have Skype and IM conversations. More apps. At the end of the day, you come home, -22- make dinner while listening to Pandora, play some games on Xbox Live, and watch a movie on Netflix’s streaming service. 83. In 2010, Morgan Stanley projected that within five years, the number of users who accessed the Internet from mobile devices would surpass the number who accessed it from PCs. The Internet was at an inflection point—the World Wide Web was no longer the dominant way to access information. Users were obtaining their information from specialized walled gardens, and Facebook’s own walled garden was one app away from being superseded. 84. The years leading up to 2010 saw the rise of streaming apps, such as Netflix and Pandora, and e-book readers, such as Kindle and iBooks. Apple’s 2010 list of top-grossing iPhone apps included mobile games such as Angry Birds, Doodle Jump, Skee-Ball, Bejeweled 2 + Blitz, Fruit Ninja, Cut the Rope, All-in-1 GameBox, the Moron Test, Plants vs. Zombies, and Pocket God. Facebook’s mobile app topped the list of free downloads in the App Store, along with Words with Friends, Skype, and the Weather Channel App. B. Facebook Recognizes the Looming Threat Presented by Mobile Applications 85. By 2011, Facebook realized that it had fallen behind. Facebook had just debuted its new “Timeline” product, a controversial modification of the Facebook feed that generated dynamic content for each user rather than a static series of posts visible to the user. Facebook had spent the last eight months prioritizing its desktop experience and its new Timeline product. But while it did so, mobile applications continued their meteoric rise. 86. Facebook’s own mobile application was built on a technology called HTML5, which at the time was good for building web pages, but not for building mobile apps native to iOS and Android smartphones. As a result, Facebook’s mobile app was buggy, prone to crashes, and painfully slow. As Zuckerberg would lament years later about HTML5, “we took a bad bet.” 87. Zuckerberg reflected in 2018 that Facebook had fallen behind when mobile apps emerged: One of my great regrets in how we’ve run the company so far is I feel like we didn’t get to shape the way that mobile platforms developed as much as would be good, because they were developed contemporaneously with Facebook early on. I mean, iOS and -23- Android, they came out around 2007, we were a really small company at that point—so that just wasn’t a thing that we were working on. 88. As mobile apps rose, Facebook’s desktop product acquired users at a slower pace. All of this occurred as Facebook was planning its initial public offering (“IPO”). Facebook knew that its position was eroding and that if mobile growth continued, its IPO debut would be in the midst of material changes to its business, undermining Facebook’s financial and qualitative disclosures to public investors. 89. But there was no avoiding the issue. After the IPO, when Facebook released statistics in its first major shareholder filing with the SEC in 2012, the trend was unmistakable— the transition to mobile devices from desktop web-based applications posed an existential threat to Facebook’s business. Facebook disclosed this risk to shareholders as one of the factors that affected its bottom line: Growth in the use of Facebook through our mobile products as a substitute for use on personal computers may negatively affect our revenue and financial results. We had 680 million mobile MAUs in December 2012. While most of our mobile users also access Facebook through personal computers, we anticipate that the rate of growth in mobile usage will exceed the growth in usage through personal computers for the foreseeable future and that the usage through personal computers may decline or continue to decline in certain markets, in part due to our focus on developing mobile products to encourage mobile usage of Facebook. For example, during the fourth quarter of 2012, the number of daily active users (DAUs) using personal computers declined modestly compared to the third quarter of 2012, including declines in key markets such as the United States, while mobile DAUs continued to increase. While we began showing ads in users’ mobile News Feeds in early 2012, we have generated only a small portion of our revenue from the use of Facebook mobile products to date. In addition, we do not currently offer our Payments infrastructure to applications on mobile devices. If users increasingly access Facebook mobile products as a substitute for access through personal computers, and if we are unable to continue to grow mobile revenues, or if we incur excessive expenses in this effort, our financial performance and ability to grow revenue would be negatively affected. (some emphasis added). -24- C. The Facebook Platform 90. Although Facebook faced a looming threat from mobile applications, it maintained an important source of leverage: its social data. Facebook possessed (and continued to receive) vast quantities of information about its massive user base, including how each user was connected to others. This information was valuable to both new and existing mobile applications, which could leverage Facebook’s social data to obtain new users and to build novel social features, functions, and apps. 91. Facebook referred to its network as its “Graph,” coined after a mathematical construct that models connections between individual nodes. The Facebook Graph contained user “nodes,” with connections and information exchanged among nodes as “edges.” Facebook coined the term “Open Graph” to describe a set of tools developers could use to traverse Facebook’s network of users, including the social data that resulted from user engagement. 92. Importantly, Open Graph contained a set of Application Programming Interfaces (“APIs”) that allowed those creating their own social applications to query the Facebook network for information. As Facebook explained in its 2012 10K: Open Graph. Our underlying Platform is a set of APIs that developers can use to build apps and websites that enable users to share their activities with friends on Facebook. As Open Graph connected apps and websites become an important part of how users express themselves, activities such as the books people are reading, the movies people want to watch and the songs they are listening to are more prominently displayed throughout Facebook’s Timeline and News Feed. This enables developer apps and websites to become a key part of the Facebook experience for users and can increase growth and engagement for developers. 93. Open Graph, along with other Facebook products, such as its NEKO advertising and Payments products, comprised Facebook’s Platform. The Platform was vital to Facebook’s business, because it ensured that engagement continued on Facebook. Without the Platform, Facebook would be required to build applications that increased the value of its network itself— meaning that Facebook would have to try to predict what applications users wanted; design, code, -25- and scale those applications across its user base and network; and bear the risk and resource drain of guessing wrong and making mistakes. 94. Facebook did not have the resources to do this, so it decided instead to allow third parties to build applications for the Facebook Platform. As Mark Zuckerberg observed in a February 2008 email to Facebook’s VP Engineering for Platform Michael Vernal, a senior Zuckerberg Lieutenant who was in part responsible for creating Open Graph: Platform is a key to our strategy because we believe that there will be a lot of different social applications . . . . And we believe we can’t develop all of them ourselves. Therefore . . . . It’s important for us to focus on it because the company that defines this social platform will be in the best position to offer the most good ways for people to communicate and succeed in the long term. 95. Put simply, Facebook could either speculate on new social applications by building them itself, or it could provide a platform for others to do so. For years, Facebook opted to provide a platform until it was able to develop its own social applications. 96. But Facebook also recognized that developers on Facebook’s platform could potentially pose a competitive threat. In its 2012 Annual Report, Facebook disclosed the following significant risk factor to its operations: In addition, Platform partners may use information shared by our users through the Facebook Platform in order to develop products or features that compete with us. . . . As a result, our competitors may acquire and engage users at the expense of the growth or engagement of our user base, which may negatively affect our business and financial results. 97. Thus, Facebook knew that competition could come from its own third-party application developers. But Facebook nevertheless actively sought developers to build applications on its Platform because of the potential to extract profits from the applications these developers built and the users they attracted to, and engaged on, Facebook’s Platform. 98. As Facebook explained to its investors in 2012, maintaining a Platform on which developers could build applications meant more engagement and therefore greater ad revenues for Facebook: -26- Engagement with our Platform developers’ apps and websites can create value for Facebook in multiple ways: our Platform supports our advertising business because apps on Facebook create engagement that enables us to show ads; our Platform developers may purchase advertising on Facebook to drive traffic to their apps and websites; Platform developers use our Payment infrastructure to facilitate transactions with users on personal computers; Platform apps share content with Facebook that makes our products more engaging; and engagement with Platform apps and websites contributes to our understanding of people’s interests and preferences, improving our ability to personalize content. We continue to invest in tools and APIs that enhance the ability of Platform developers to deliver products that are more social and personalized and better engaged people on Facebook, on mobile decides and across the web. 99. Facebook’s Platform was valuable to Facebook in several important ways. 100. First, the Platform meant that new applications would be built on Facebook’s network, increasing the value of Facebook’s network as the applications became more popular. The increased engagement with Facebook as a result of these new applications translated to better- targeted content and higher advertising revenues. 101. Second, Facebook would not need to spend significant resources to develop new applications or test new business models—third parties would do that instead. Facebook could merely wait for an application built for its Platform to gain widespread adoption, then either build a competing application or passively glean the benefits of that popular application’s user engagement, including valuable new social data for Facebook and its network. 102. Third, access to Facebook’s network was itself valuable to third-party developers, so Facebook could charge developers—most notably, through API access and advertising purchases—to access Facebook’s Platform and the social data it collected from Facebook’s massive number of engaged users. D. The Profitable Open Graph Platform and Mobile Install Business 103. Facebook continued to struggle to catch up with the new onslaught of mobile applications, but it recognized that the new apps required aggressive user growth to be profitable. Among other things, Facebook’s APIs allowed mobile app developers to query the friends of a -27- person’s friends, which allowed mobile applications to find other users that might be interested in using their apps. 104. Mobile apps also could use Facebook to communicate across Facebook’s network, either directly with a user’s friends, or with others not directly connected with the user. A mobile payment application, for example, could enable two strangers to pay each other, even if they were not directly connected on Facebook—so long as both of them existed somewhere on Facebook’s Platform. A user of a dating application, such as Tinder, could use Facebook’s API to find a compatible date, either in the extended network of one’s friends or beyond—anywhere on Facebook’s platform. 105. Facebook quickly realized that it could monetize the value of its network through third-party mobile applications, and it moved aggressively to do so, beginning with games built to run on Facebook’s Platform. Those games, many of which were social games that allowed users to play with and against each other, sought above all else new users to increase their adoption. Facebook’s Vernal sought to obtain a beachhead with these applications, monetizing each additional game install that resulted from the use of Facebook’s Platform or from Facebook’s advertising product, NEKO. 106. For example, Facebook included ads as “stories” on user timelines that indicated whether the user knew other users who were playing a particular game. Facebook then monetized such advertisements when the game obtained new users from them. As Vernal explained in the same May 2012 e-mail: The biggest/most efficient market segment for advertising on mobile today is driving app installs. This is at least partly because it’s the most measurable—if you know that you get $0.7 from every game you sell, then in theory you can afford to pay up to $0.69/install. This kind of measurability allows for maximal bidding. So, what we’re trying to do is kickstart our sponsored stories business on mobile by focusing on one particular type of story (is- playing stories) and one market segment (games), make that work really well, and then expand from there. -28- 107. Facebook thus leveraged its most valuable asset—the information it had about its users, their interests, and most importantly, their friends—to make money from the proliferation of mobile games. 108. Games like Farmville, a mobile application that allowed players to create their own simulated farms, quickly took off because of Facebook’s Platform. Facebook increasingly recognized that it could obtain engagement from users through the game itself. 109. This strategy led to a broader one, in which Facebook drove app installs by allowing developers to advertise to its userbase and traverse Facebook’s social network through the Facebook API. Facebook collected a fee for each app install that resulted from its network. Vernal outlined the plan in detail: Roughly, the plan: 1/ Create new iOS + Android SDKs, because the current ones are terrible. Ship Thunderhill so we get even broader adoption of our stuff. 2/ Wire them up to make sure we know when you’re playing a game (so we can generate the same kind of is-playing stories we can on canvas). 3/ Generate a bunch of effective, organic distribution for these games via our existing channels (news feed, net ego on both desktop + mobile). Ship send-to-mobile, which allows us to leverage our desktop audience to drive mobile app traffic. 4/ Create an even better app store than the native app stores (our app center) and make a lot of noise about it, so developers know that they should be thinking about us to get traffic to their mobile apps. 5/ Introduce a paid offering, probably cost-per-install (CPI) based, where you can pay us to get installs from your mobile app. Primary channels for this paid distribution are News Feed and App Center (on desktop + mobile) as well as RHC on desktop. (emphasis in original). 110. The strategy was clear, not just for gaming, but for mobile apps. Facebook would make money by allowing app developers to leverage its user base. Facebook would advertise social games to its users by plumbing their social data—including data about when they played games and which of their friends played them—and in exchange, Facebook would receive some amount -29- of money per install, which would be the app developer’s cost-per-install (CPI). The same plan would work for mobile applications generally. 111. By the end of 2011 and the beginning of 2012, Facebook began discussing other ways to monetize its Platform, including its Open Graph APIs. One way was to sell API access based on usage. Zuckerberg and top executives at Facebook extensively debated a tiered approach to API access. Facebook deliberated over a pricing model for API access, and internally decided that it would be possible to sell API access to third-party developers. Facebook also decided that it could bundle API access with the ability to advertise on Facebook. However, as explained below, Facebook gave up the profits it could glean from API access for the chance to dominate the Social Data and Social Advertising Markets entirely, excluding competitors (both actual and potential) and leveraging network effects to achieve and maintain monopoly power. III. FACEBOOK WEAPONIZES ITS PLATFORM TO DESTROY COMPETITION. A. Facebook Makes Plans to Remove Vital Friends and News Feed APIs and Refuses to Sell Social Data to Competing Application Developers. 112. Although Facebook had made significant amounts of revenue and profit selling access to its social data through its APIs and its NEKO advertising system and had planned to expand that business, it chose not to, sacrificing those significant profits. 113. By the end of 2011 and the beginning of 2012, Zuckerberg along with Facebook’s Vice President of Growth, Javier Olivan, its VP of Product Management, Samuel Lessin, and Michael Vernal internally debated a plan to prevent third-party developers from building their own competing social networks that could be capable of generating engagement and social data independent of Facebook’s Platform. 114. Emerging mobile applications, such as Line, WeChat, and Instagram were creating their own vast user bases with identity and login features separate from the Facebook Platform. Their increasing ubiquity posed an existential threat to Facebook’s core business, which relied heavily on engagement from its user base. These applications provided quintessentially social -30- applications, such as image sharing, messaging, and payments—a direct threat to Facebook’s own applications, including Facebook’s own fledgling Messenger application. 115. Mobile applications were rapidly eating away at Facebook’s dominance, which relied heavily on its web-based desktop product. Zuckerberg openly acknowledged that its desktop applications were not the future and that native phone apps would dominate the mobile web in the future. 116. Zuckerberg therefore sought to consolidate core applications into its own centralized Facebook application, noting in a March 2012 Q&A with employees that Facebook was “building towards social Facebook versions where you can use the individual app or the Facebook version.” That is, users could “replace whole parts of your phone with these Facebook apps and [they] will be a whole package for people.” 117. Beginning in the fall of 2011 and well into 2012, Mark Zuckerberg and his chief lieutenants, Lessin and Vernal, planned to address the looming mobile applications threat. Their solution was a scheme to disrupt the massive growth of mobile applications by attracting third- party developers to build for Facebook’s Platform and then remove their access to the APIs that were most central to their applications. They would accomplish this by leveraging Facebook’s “Friends” and “Timeline” APIs, as well as other vital APIs, including those relating to messaging. 118. The Friends APIs let third-party developers traverse the Facebook Graph, searching through a user’s friends, as well as their friends of friends. Zuckerberg and his executives proposed modifying the API to deny third-party developers access to information about a user’s friends (and the friends of their friends) unless that developer’s application was already installed by a user’s friends to begin with. This ensured that new applications could not obtain new users or use Facebook’s social data to increase the value of their application. 119. Facebook also foreclosed developers from continuing to extract information about a user’s friends from their timeline or news feed. Thus, third-party applications that relied on the stream of information that flowed through a user’s news feed, such as a post about a friend of the -31- user getting engaged or sharing a news article, would be abruptly left with none of the social data they needed to function. 120. Removing access to these APIs halted the growth of tens of thousands of third- party applications that relied on these essential APIs and were, in Facebook’s view, threatening Facebook’s dominance by eroding the SDBE that protected Facebook’s business. 121. Facebook’s plan prevented any competitive third-party application from buying social data from Facebook, either through its Platform APIs or through its advertising Platform. As Vernal explained to Lessin in August of 2012, Facebook would “not allow things which are at all competitive to ‘buy’ this data from us.” (emphasis added). 122. Facebook thus refused to sell its social data to any competitive third-party developer, sacrificing significant profits in exchange for a competitive advantage in the Social Data and Social Advertising markets. If not for the prospect of driving these competitors out of the markets in which Facebook competed, the decision to refuse to sell social data to third-party developers made no economic, technical, or business sense. 123. Third-party developers with successful applications increased the value of Facebook’s overall network by increasing engagement and generating the very Social Data Facebook sold through its targeted advertising channels, including to developers. As Zuckerberg had observed years earlier, Facebook itself could not broadly develop new third-party apps or anticipate what apps would be successful, so it relied on third parties to do so. Refusing API and social data access to third parties meant that they could not develop the applications that were vital to Facebook’s growth, engagement, and advertising revenue. Facebook decided to deliberately sacrifice the value its third-party developers provided to secure dominance in the Relevant Markets. B. Facebook’s Social-Data Heist 124. In May 2012, Zuckerberg decided to use the threat of blacklisting from its Platform to extract precious social data from some of Facebook’s competitors. He instructed his executives -32- to quietly require “reciprocity” from major competitors that used Facebook’s Platform. The reciprocity Zuckerberg demanded was the very lifeblood of these competitors’ businesses—the social data harvested from user engagement on their competing networks. 125. By the middle of 2012, Facebook began to block some of its competitors from using its Platform and thereby obtaining Facebook’s social data. Facebook had already blocked Google, including its competing social network Google+, from access to Facebook’s APIs and advertising platform. With respect to Twitter, Instagram, Pinterest, and Foursquare, Facebook would demand “reciprocity” or blacklist them. Reciprocity, of course, meant that these competing social networks would have to hand over their most valuable asset—their social data—to their rival Facebook. 126. If rivals did not comply with Zuckerberg’s demands to hand over their social data to Facebook, Facebook would simply take it. In May 2012, Vernal directed his subordinates, Douglas Purdy (Director of Engineering for Platform) and Justin Osofsky (VP of Global Operations), to build “our own hacky scraper” and a “bunch of scrapers” to crawl rival sites like Twitter and Instagram and harvest their social data—with or without their consent. If Twitter or Instagram refused to agree to Zuckerberg’s “reciprocity” proposition, Facebook would use the scrapers to obtain the data instead. 127. In August 2012, Facebook considered broadening its list of companies to shake down for social data—or to block entirely from Facebook’s Platform. That month, Facebook’s then VP of Business and Marketing Partnerships, David Fischer identified other potential product categories and competitive companies in each category to block: I’d expect that a large part of the market for our network will come from current and potential competitors. Here’s the list that Jud worked up of what we’d likely prohibit if we were to adopt a ban on “competitors” using a broad definition:  Social network apps (Google+, Twitter, Path, etc.)  Photo sharing apps (Picasa, Flickr, LiveShare, Shutterfly, etc.)  Messaging apps (WhatsApp, Viber, Imo, KakaoTalk, etc.) -33-  Local apps (Google+ local, Google Offers, Yelp, yp, etc.)  Social search apps (HeyStaks, Wajam, etc.)  Platforms (Google Play, Amazon, etc.) 128. Facebook thus identified its direct, horizontal competitors in the Social Data and Social Advertising Markets. These categories of competing applications, particularly on mobile platforms, threatened Facebook’s business because they created social networks independent of Facebook, each capable of generating their own valuable social data. If Facebook lost control over these companies, it would lose access to the social data they generated, which meant Facebook’s own product could not drive engagement and sell advertising. 129. In August 2012, Facebook gave a presentation to its Board of Directors that included various revenue models to monetize its Platform, including its APIs. The Board understood that Facebook could monetize its platform by charging per company, per application, per user, or per API call. 130. But Facebook opted to do none of those things. Instead, it decided to sacrifice those profits to obtain complete control over the growing mobile application and advertising markets, thereby maintaining and furthering its dominance of the Social Data and Social Advertising Markets. 131. Facebook’s plan was to instead block competitors from using its Platform, thereby preventing them from eroding the SDBE that protected Facebook’s business. In the case of a select few companies with social data that Facebook needed to maintain and grow its own business, however, Facebook would coerce them into agreements to share their most valuable social data with Facebook. If they refused, Facebook would blacklist them and take it from them anyway with its own crawling software that would scrape their public-facing site for information. 132. In September 2012, Zuckerberg formalized his order to shut down the Friends and News Feed/Timeline APIs and to coerce rivals into providing their valuable data to Facebook on pain of blacklisting. On October 30, 2012, Vernal notified his subordinates of Zuckerberg’s decision: -34- We are going to dramatically reduce the data we expose via the Read API . . . . We are going to change friends.get to only return friends that are also using the app . . . . Since friends.get will only returned other TOSed users’ data [data from users that agreed to an application’s terms of service], that means we no longer need the friends_* permissions. We are going to remove/whitelist access to the Stream APIs [the News Feed API]. We are going to limit the ability for competitive networks to use our platform without a formal deal in place . . . . We are going to require that all platform partners agree to data reciprocity. 133. This decision meant several things: (1) when a third-party application called the Friends APIs, it could not obtain information about a user’s other friends unless those friends already had installed the application; (2) the News Feed APIs would no longer provide information about a user’s connections; (3) access to those API could be “whitelisted” for third-party developers that were offered—and agreed to—data reciprocity; and (4) reciprocity would be required for any access to the APIs. 134. In November 2012, Osofsky, who was then head of Facebook’s Platform, summarized the policy changes required by the decision: Policy changes: define competitive networks + require they have a deal with us, regardless of size. Maintain size-based thresholds for all other developers to force business deals. Require data reciprocity for user extended info to ensure we have richest identity. 135. Facebook knew that these changes would eliminate the “growth channel used by 23% of all Facebook apps” and that 89% of the top 1,000 iPhone apps relied on the full friends list API, with 75% of the top 1,000 iPhone apps relying on the Friends permissions APIs. Facebook determined that popular applications on its platform with millions of customers would break as a result of the decision, including FarmVille, ChefVille, CityVille, Skype, Spotify, Xobni, Texas Holdem, Yahoo!, Trip Advisor, Microsoft’s Birthday Reminders, Samsung’s clients, Glassdoor and dozens of others. 136. On November 19, 2012, Zuckerberg broadly announced his decision to block competitors or require full data reciprocity for continued access. Facebook’s COO Sheryl Sandberg immediately ratified the decision, adding that “we are trying to maximize sharing on -35- Facebook, not just sharing in the world,” with the note that the distinction was a “critical one” and the “heart of why.” 137. Facebook began preparing its 2013 plan for its mobile advertising business, which included the launch of a new version of its Platform, version 3.0. Platform 3.0 would (according to Facebook) facilitate Facebook’s transition from its desktop advertising business to a mobile advertising business. A central element of the transition plan was the implementation of Zuckerberg’s decision to remove the Friends and News Feed APIs. 138. Vernal explained Zuckerberg’s decision to other Facebook employees in November 2012, noting that he believed the amount of data that Facebook required from competitors was “crazy”: [A company must share] every piece of content by that user that can be seen by another user. What Mark is saying is he wants certain partners (I assume not all) to give us news feeds on behalf of their users, which is kind of crazy. 139. Facebook continued to formalize its plan to require the right to crawl the sites of its competitors as a condition of access to its Platform. In November 2012, Facebook’s Group Product Manager, Rose Yao explained the scheme: We also reserve the right to crawl a partner website for the user’s data. Partners cannot blacklist or block Facebook from crawling your site or using the API. If they do, Facebook reserves the right to block the partner from using our APIs . . . . The theory behind Action Importers was that we needed to balance the leverage. You can call our APIs and access our data, as long as we can call your APIs (if you have them) or crawl your web site (if not) and access your data. It’s one thing to drag your heels, but if we’re the ones doing the work then we force you to make a decision—either you allow us access to your data, or you block us. If you block us, then it’s really easy/straightforward for us to decide to block you. What’s changed? When we first started discussing this, we were talking about doing this only for top partners. I think a lot of folks interpreted this as just a negotiation tactic—we’d just threaten to do this if they didn’t cooperate. What’s changed between then and now is that this is now very clearly not a negotiation tactic—this is literally the strategy for the read-side platform. (emphasis added). -36- 140. Thus, what began as a negotiation strategy to extract social data from rivals became the foundation of Facebook’s Platform strategy. For competitors that posed enough of a threat to create their own rival network, Facebook required them to hand over the only leverage they had— the social data they derived from their users’ engagement. 141. For some rivals that directly competed, no amount of data would justify access to Facebook’s Platform, and for nascent threats that relied on Facebook’s platform that did not have any useful data to extract, Facebook’s decision was to simply cut off their access to the Friends and Newsfeed APIs, killing their businesses almost immediately. 142. Vernal expressed concern about the strategy to Zuckerberg in November 2012, noting that he was skeptical that competitors such as Pinterest would allow Facebook to take their social data. If they, as well as others, did, Facebook would become a central exchange for data collected among competitors. That is, competitors would share the data to Facebook and Facebook would then share that data back to the competitors that participated in the scheme. Facebook would become a data-passthrough mechanism. 143. In December 2012, despite recognizing that API access, particularly when bundled with Facebook’s NEKO advertising platform, was profitable, Facebook decided not to charge for API access and began full implementation of Zuckerberg’s decision. 144. Although Facebook had planned to announce its decision not to allow access to Friends data through its Friends and News Feed APIs in a public blog post, Zuckerberg vetoed that decision in December 2012. Instead, Zuckerberg decided to enforce the decision selectively and covertly after deliberately analyzing Facebook’s competitors. Some competitors would be blocked entirely from the APIs, while some select few would be blocked only if they did not provide their own social data to Facebook. C. Facebook Targets Its Competitors for Reciprocity or Denial of API Access. 145. Beginning in January 2013, Facebook began an internal audit of all of the applications that relied on its Platform. It immediately identified competitors to shutdown entirely -37- from accessing Facebook’s APIs or advertising platform. Specifically, Zuckerberg ordered that WeChat, Kakao and Line be restricted from using the Friends and NewsFeed APIs and even from advertising on Facebook’s NEKO and other platforms. 146. Facebook’s David Fischer balked at the decision, noting that blocking competitors even from the advertising platform was irrational and unworkable: I continue to believe we should allow ads from competitors for several reasons: We should be secure enough in the quality of our products to enable them to compete effectively in the open marketplace . . . . It looks weak to be so defensive. This will be a challenge to enforce. We have many competitors and the list will grow in time. How will we judge retailers and e-commerce sites as we grow Gifts, since they arguably are competitors too? 147. Fischer was right. The decision made no rational economic or business sense. The sole purpose of refusing to sell social data as part of the Facebook Platform or through advertising was to shut out competition and allow Facebook to dominate the Social Data and Social Network Markets. Aside from that anticompetitive purpose, the decision to refuse to sell social data or advertisements even at full price was so facially irrational that Facebook’s own employees who may not have been fully privy to the anticompetitive scheme protested at the irrationality of the decision. 148. That same month Facebook’s Osofsky pleaded with Vernal to make an announcement that would send a clear signal to developers, but Vernal responded that Zuckerberg had already rejected that approach. As Vernal explained, telling developers about the decision means bearing the “very real cost” of “changing the rules,” including the “PR cost” of betraying developers that Facebook had induced to build for Facebook’s APIs and Platform. 149. That same month, Facebook continued to implement Zuckerberg’s decision to blacklist competitors. He ordered that Facebook competitor Vine be “shut down” from Facebook’s API and Platform, including from advertising. Facebook had again sacrificed the profits it would glean from increased engagement and advertising revenue as a result of Vine’s use of Facebook’s Platform in exchange for the exclusion of Vine from the competitive landscape. -38- 150. Indeed, Facebook’s mobile advertising platform was growing rapidly, and blocking large companies from using it made no economic sense other than to effectuate Zuckerberg’s scheme to prevent rivals from competing with Facebook. In a January 20, 2013 email, Facebook’s then-Director of Product Management and Platform Monetization team, Deborah Liu reported: “Neko grew another 50% this week! Hit a high of $725k Friday (see charge below). We are now 5% of total Ads revenue and 21% of mobile ads revenue.” 151. Lessin responded to the news: “The neko growth is just freaking awesome. Completely exceeding my expectations re what is possible re ramping up paid products.” 152. Liu was clear, however, that the increased revenues occurred notwithstanding the blacklisting of formerly large spenders, such as WeChat: “WeChat and other competitive networks are no longer advertising on Neko based on policy.” 153. In February of 2013, Facebook shut down Yahoo!’s access to key APIs, resulting in direct negotiations between Yahoo!’s Marissa Mayer and Facebook’s Sheryl Sandberg in order to restore Yahoo!’s access to the Facebook Platform. 154. In March 2013, Facebook’s key Platform employees began to voice concern that the approach taken by Facebook of shutting down access and then coercing “data reciprocity” was problematic. They instead encouraged making an upfront announcement that the APIs would be unavailable and then negotiating a deal for access to Facebook’s Platform. In an e-mail that month from Purdy to other Facebook employees and executives, he wrote: I have been thinking about the challenges around reciprocity and competitive enforcement (friends.get, etc.) and fact that it is all post facto. The way we are structured today, you build an app on FB and then launch and then we may just shut you down, harming users and the developer. I wonder if we should move as quickly as possible to a model in product where all you get from platform is login (basic info) and sharing without approval. All other APIs are available in development, but have to be approved before the app launches to real users (basically all apps using friends.get have to have that capability approved). We are roughly on course to deliver this as part of unified review, save for the more granular approval for things like friends.get? What I love about this too is we could make our whitelists so much cleaner by making each capability an approval -39- thing. Marie: I think makes your “deprecations” much easier. Thoughts? 155. Although Facebook moved towards full deprecation of the APIs with the exception of those with whitelisting agreements, it continued its campaign of quietly shutting down competitors’ access to the APIs and then asking them to make a reciprocity deal. Indeed, Facebook soon thereafter shut down three competing Amazon apps, resulting in Amazon protesting that the decision “will break 3 of our live integrations.” 156. That same March in 2013, Facebook used API and Platform access as leverage to acquire rival Refresh.io. Facebook internally decided that it would threaten Refresh.io with denial of access to the APIs unless it sold its business to Facebook. That same form of leverage would be used to acquire other rivals—either they sold to Facebook or they saw their business ejected from Facebook’s Platform. 157. In 2013, Facebook also began using mobile spyware company Onavo to secretly track application usage on customers’ phones. Onavo, through deceptive terms of service, tracked app usage in real time, and Facebook used that data to target specific competitors. By April 2013, Olivan was using Onavo to track Snapchat, Pinterest, WhatsApp, Tumblr, Foursquare, Google, Path, vine, Kik, Voxer, MessageMe, Viber, GroupMe, Skype, Line, and Tango. One internal Olivan presentation contained detailed usage data for these applications from August 2012 to March 2013. 158. By July 2013, Onavo data was providing detailed intelligence to Facebook on 30 million Onavo users. Among all of the apps, the data showed the meteoric rise of WhatsApp, a direct competitor to Facebook’s own fledgling product, Messenger. 159. Armed with detailed intelligence about its competitors—both on and off the Facebook Platform—Facebook ordered a detailed audit of Facebook applications that relied on the Friends and News Feed APIs. -40- 160. Facebook’s Director of Developer Platforms & Programs, Konstantinos Papamiltiadis, reported back that there were 40,000 apps using the APIs that were to be restricted, with 7% of them being photo or video sharing apps. 161. Facebook then began to categorize these third-party applications into three general categories: (1) developers that “may cause negative press” if their access to APIs were shut down; (2) applications that “provide strategic value”; and (3) applications that were “competitive” or “not useful to FB. Application developers that would experience “a Major Business Disruption/Kill” as a result of the restriction of API access received a “PR flag.” 162. In response to the categorization, Lessin immediately ordered his subordinates to “shut down access to friends on lifestyle apps . . . because we are ultimately competitive with all of them.” (emphasis added). 163. As Facebook continued its analysis of the applications that relied on the Friends and Newsfeed APIs, it became clear that Facebook’s plan would result in the deprecation of the “majority of the API surface”—namely, the APIs that were the most essential parts of the Facebook Platform. D. The Decision to Remove Developer Access to the Friends, News Feed and Other Crucial APIs Lacked Any Legitimate Justification. 164. The engineers tasked with implementing Zuckerberg’s decision to restrict access to the APIs were baffled. The decision made no technical sense whatsoever. Indeed, there was no justification for it other than to squelch competitors who threatened Facebook’s dominant position and SDBE. 165. As Facebook engineer, David Poll, had written to all Platform Engineers earlier in 2011, the decision would mean gutting the Facebook Platform of functionality used—and needed—by some of the most important mobile apps built on Facebook’s Platform: I was thinking about the Platform 3.0 friend list change a bit as I was using my Android phone tonight and realized that two for the apps that most impact my day-to-day mobile experience will be completely, irrevocably broken by this change . . . . In both of these cases, the apps are adding real value to my experience, and in both -41- of those cases, I have zero expectation that any of my friends will be using the app. The fundamental problem I’m having with this change is that my friend list is my information—it’s part of who I am, and for Facebook to shut down this access primarily comes across to me as FB intruding upon and shutting down my own access to my own information. 166. Poll concluded, “No matter how you slice it, this change is going to have a significant negative impact on my day-to-day smartphone experience.” 167. Poll was correct. The change meant breaking applications that added significant value to Facebook’s network and increased valuable user engagement on Facebook’s core product. The decision to deliberately break these applications had only one plausible purpose—to strengthen the SDBE and to ensure that competitors could not create rival social networks that could compete with Facebook. 168. That proposition was entirely obvious to those responsible for Facebook’s Platform. In an August 2013 e-mail, senior Platform engineer Bryan Klimt wrote to Ilya Sukhar, Facebook’s Head of Developer Products and Senior Engineer working on its APIs, and others working on Facebook’s Platform, stating that the reason for the decision to block access to the Friends and News Feed APIs was to exclude competitors and that all other reasons were simply false and pretextual. To begin with, Klimt was clear that the removal of the APIs was “ridiculous” because they were so essential to the Facebook Platform: I’m trying to write a post about how bad an idea it would be to remove the api that lets you get a list of user’s friends from Facebook Platform. In order to illustrate my point, I’d like to satirically suggest removing some API that is so core to the developer experience and that removing it would be ridiculous on its face. For example, removing the Windows API method that lets you create a new window. Or removing the Twilio API method that lets you send a text message. Both suggestions are utterly insane. The problem is, for Facebook Platform, removing the method to let you get a list of friends literally is already that ridiculous. I can’t think of an example more ridiculous to parody it with. 169. Klimt then dispelled any notion that the APIs were being removed for any technical or functionality-driven reason: Before we discuss in more detail, I’d like to clear up some misconceptions about the deprecations. I’ve heard some rumors -42- floating around about why we are doing this. But many of them are clearly pablum designed to make engineers think this decision has solid technical reasons. It does not. 1/ This API can be abused so we can remove it. False. That is a non-sequitur. Lots of APIs can be abused. Our whole product can be abused. That’s why we have one of the best teams in the industry at detecting and stemming abuse. That team, plus Unified Review, is more than sufficient to deal with any theoretical abuse coming from this API. Even if this were true, who wants to be in that classroom where the whole class is punished for transgressions of a few? 170. Klimt also was clear that the APIs were not being removed in favor of new or different APIs providing the same features: 2/ It’s okay to remove because we’ve provided alternatives for common uses. False. If you think that’s true, then I don’t think you realize why developer platforms exist. If we wanted to limit Facebook to the set of use cases we’ve already imagined, we could just do that ourselves, and not even have a Platform. The purpose of a Platform is to let people build new things on top of it. It’s to enable the whole universe of ideas that anyone in the world could think of. Developers out there will have all sorts of crazy ideas. We want them to build those crazy ideas on top of Facebook. Do you know why Facebook was originally built for the WWW instead of being part of CompuServe or AOL’s proprietary networks? It’s because the web is an open and extensible platform. It lets developers make their craziest become reality. 171. Klimt then explained that the real reason was to hurt Facebook’s competitors and prevent them from competing with Facebook: So, if neither of those reasons explains why we are doing this, what’s driving it? The only reason I’ve heard that makes sense is that we are worried about people “stealing the graph”, we are doing this as a protectionist grab to make sure no one else can make a competing social network by bootstrapping with our social graph. Okay, so let’s assume for a minute that the social graph does belong to us, and not to our users. And let’s even go so far as to assume that this is a real problem, although, I’m not convinced it is. I mean, concerns that other companies will steal our friend graph may just be paranoia. But for the sake of argument, let’s say it’s not. Then what? We’re removing the core API in our developer platform. Out of concerns that someone will steal our social network product. That sends a clear message to developers: Facebook Platform comes second to Facebook the Social Network Product. This has been a criticism all along with our Platform. When you go read the blog posts critical of our Platform, they all hit on this same point. When our APIs are subjugated to the whims of our other products, they can’t be stable. And an unstable platform isn’t really a platform at all. So then you are left with 2 big problems. 1/ How do you convince external developers to build on a platform where the most -43- basic core APIs may be removed at any time? I mean, the only big value we bring to the table right now is in distribution and discovery, and that’s going to encourage developers to do only the most superficial integration with Facebook. Basically, they’re going to do just enough to be able to use Neko ads. 2/ How do you convince internal developers to work on Platform knowing it’s only ever going to play second fiddle to the rest of the company? I mean why should any of us work on a product that could be crippled at any time to benefit another team? If I worked on Platform, I would be seriously reconsidering my options if this API gets deprecated. (emphasis added). 172. Klimt was clear—the decision to remove the APIs lacked any technical or business justification other than to prevent a competitor from creating a competing social network, eroding the SDBE protecting Facebook’s business. Any proffered justification by anyone at Facebook to the contrary was entirely pretextual. 173. Moreover, the decision to remove the APIs permanently destroyed the value of Facebook’s Platform. If developers could not trust Facebook to maintain the APIs as stable parts of its Platform, they would not risk writing apps for the Platform in the future. The decision meant scuttling Facebook’s valuable Platform for the ability to prevent a rival social network from taking hold. 174. Sukhar responded to Klimt, noting that he agreed and that he “talks about this every single meeting.” His pleas to Vernal, Purdy and Zuckerberg to reverse their decision fell on deaf ears. The decision had been made and Klimt and Sukhar would have to implement it. 175. Facebook continued its audit of apps that relied on the APIs. Most of the Apps were important to the Facebook ecosystem. Indeed, Facebook acknowledged they “are not spammy or crap, but apps users like a lot.” Nonetheless, Facebook’s Papamiltiadis concluded that, among others, apps like Sunrise, Yahoo!, IFTT, Friendcaster, MyLife, Sync.me, YouTube, Contacts+, and Bitly “overlap with Facebook products” and “could compromise our success in those areas.” 176. Facebook’s careful monitoring of competitive apps continued well into 2013, and given its heavy reliance on data secretly collected by Onavo, Facebook purchased Onavo on October 14, 2013. Facebook used that data to determine which apps competed with its social -44- network and thus posed a threat to the SDBE. It then targeted those companies for withdrawal of API access and coerced data reciprocity agreements. 177. In October 2013, Facebook’s Purdy reported that Facebook was dividing apps into “three buckets: existing competitors, possible future competitors, developers that we have alignment with on business model.” Facebook’s Eddie O’Neil believed that the “separation between those categories doesn’t feel clean” and that the overlap was problematic. As O’Neil observed, “apps can transition from aligned to competitive and will ultimately make us sad that we leaked a bunch of data to them when they were aligned.” 178. Sukhar objected to the entire exercise, noting that he had been speaking to many dozens of developers “who will get totally fucked by this and it won’t even be for the right reason.” Sukhar explained that his “engineers think this plan is insane and I’m not going to support an all hands [meeting] to convince them otherwise.” (emphasis added). 179. As Sukhar noted, the decision to withdraw the Friends and News Feed APIs from the Platform made no technical sense whatsoever, and Sukhar could not bring himself to tell his engineers—who saw through the ruse—otherwise. It was obvious that Facebook was seeking to squelch potential competition—namely, by preventing user growth and engagement for competitive apps. As one Facebook engineer commented about the obvious purpose of the plan to remove the APIs: “I understand we want to make it hard for a developer to grow a new app.” 180. The review of apps continued and specific decisions with respect to certain highly sensitive competitors were escalated to Mark Zuckerberg. As one internal Facebook e-mail explained: We maintain a small list of strategic competitors that Mark personally reviewed. Apps produced by the companies on the list are subject to a number of restrictions outlined below. Any usage beyond that specified is not permitted without Mark level signoff. 181. In December 2013, Klimt complained to Sukhar about the audit and categorization process: -45- So we are literally going to group apps into buckets based on how scared we are of them and give them different APIs? How do we ever hope to document this? Put a link at the top of the page that says “Going to be building a messenger app? Click here to filter out the APIs we won’t let you use!” And what if an app adds a feature that moves them from 2 to 1. Shit just breaks? And messaging app can’t use Facebook login? So the message is, “if you’re going to compete with us at all, make sure you don’t integrate with us at all.”? I am just dumbfounded. 182. As Poll recognized in response to Klimt’s complaint, the changes to Facebook’s Platform were “more than complicated, it’s sort of unethical.” Klimt agreed with the assessment, noting that the API removal “feels unethical somehow . . . . It just makes me feel like a bad person.” E. Facebook Prepares to Announce Removal of the APIs. 183. Zuckerberg decided to announce the API removal under the cover of a major change to the Facebook Platform, codenamed PS12N, which would be announced at the next Facebook F8 Developer Conference. Facebook’s engineers were accordingly instructed in September 2013 to bury the changes to the API and announce them quietly along with the changes that would be announced at the conference. 184. In the run-up to its API withdrawal announcement, Facebook continued its audit of applications on its platform that were using the APIs. During that process Facebook continued to classify potential competitors, including LinkedIn and AirBnB, as companies that would be denied access with no whitelist exception. 185. Although Facebook knew that the APIs were going to be removed by the next F8 conference, it continued to tell developers to rely on them. As a Facebook Platform evangelist noted about one particular document frequently shared with developers, “the language in here around friend permissions is very counter to our upcoming platform simplification efforts” and “feels against the spirit of where we are headed.” 186. That was, however, precisely what Facebook wanted—to continue to entice developers to build their software and their businesses on APIs that made them dependent on -46- Facebook. The use of the APIs meant that competitors could be abruptly shut out of the market, useful apps could be extorted for valuable social data, and the rest could simply be destroyed. 187. By October 2013, Facebook required certain application developers it chose to whitelist to sign Private Extended API Agreements, which obligated them to purchase certain amounts of social data through advertising or to provide their own valuable social data to Facebook in exchange for continued access. That month, for example, Facebook whitelisted Royal Bank of Canada’s application in exchange for the purchase of social data through Facebook’s NEKO advertising platform. 188. Facebook catalogued and tracked developers on its platform that would likely complain about the decision, creating negative press. Facebook’s internal employees tasked with crafting a PR message explained the undertaking in a December 2013 e-mail: In prep for Platform Simplification, we’re putting together a list of developers who we think could be noisy and negative in press about the changes we’re making: Primarily we think it will be a list of the usual suspects from past policy enforcements. We’d love to pull from your historic knowledge on the topic. Is there anybody you’d add to the list below? We’re going to build plans around how we manage and communicate with each of these developers. There are also comms plans in the works for working with developers who are high ad spenders and friends of Mark/Sheryl.” 189. Facebook planned to manage its message carefully, as its decision likely would alienate even those developers who were making large purchases of social data from Facebook through ads and/or who were friends of Facebook’s two most senior executives, Zuckerberg and Sandberg. Those developers were identified and the message to them was carefully crafted to avoid a PR disaster. For most application developers, however, the decision would result in the complete exclusion of their applications from Facebook’s ecosystem—which would likely be fatal to their businesses. 190. Facebook targeted potentially “noisy” or “negative” developers individually, including, but not limited to, the following applications and developers: iLike, Rock You, Zynga, Path, Flipboard, Slide, Social, Fixer, SocialCam, Viddy, BranchOut, Vince, Voxer, Message Me, -47- Lulu, Anil Dash, Super Cell, Kabam, Washington Post, Guardian, The Wall Street Journal, Jason Calacanis, Cir.cl, Bang with Friends, Tinder, Social Roulette, App Wonder, Ark, Vintage Camera, and Girls Around Me. 191. Facebook also used call-log data secretly collected by Android users to target developers and applications to be shut down. 192. The entire process led Facebook engineer George Lee to lament: We sold developers a bill of goods around implicit OG [Open Graph] 2 years ago and have been telling them ever since that one of the best things they could do is to a/b/ test and optimize the content and creative. Now that we have successes. . . . We’re talking about taking it away . . . . [Developers] have invested a lot of time to establish that traffic in our system . . . . The more I think about this, the more concern I have over the pile of asks were [sic] making of our developers this year. PS12N is going to require them to alter how they deal with APIs (and for limited value). 193. Thus, as Facebook continued to prepare its API withdrawal announcement, Facebook’s own executives recognized that Platform developers had been conned into relying on Facebook’s APIs. Facebook knew full well that it intended to remove the APIs, but it allowed and encouraged developers to build entire businesses on and around them. As Lee put it, they were sold a “bill of goods.” 194. By 2014, it was clear that with the exception of a few apps and developers, most would be denied access entirely to the Friend and News Feed APIs. 195. In January 2014, Zuckerberg debated denying API access to dating apps. Facebook decided that it would whitelist Tinder and other anointed dating apps and shut down the rest, clearing the way for the selected apps to dominate the dating market. Zuckerberg reasoned that although Facebook would ultimately create its own dating app, it would let Tinder and a select few others to survive until Facebook’s competing app was ready: I’ve been thinking a lot about Tinder and other people recommendation apps since about 10% of people in many countries are using a Tinder now. People recommendations seems like something that should be right up our alley, but it’s currently something we’re not very good at. Tinder’s growth is especially alarming to me because their product is built completely on -48- Facebook data, and it’s much better than anything we’ve built for recommendations using the same corpus . . . . I think this is a big and important space and it’s something we should have a team working on—probably to develop people recommendation Hunch sections for now. 196. Zuckerberg became increasingly involved in assessing whether individual apps would be whitelisted when the APIs were removed. Facebook’s senior-most executives accordingly prepared recommendations for his consideration. In a January 2014 presentation entitled, “Slides for Mark,” for example, Facebook employees summarized the results of the ongoing app audit. The presentation observed that the changes would make it “impossible to build” an app without a whitelist agreement with Facebook. The presentation made special recommendations for apps that purchased large amounts of social data through Facebook’s NEKO platform or whose developers were friends with Zuckerberg or Sandberg. The bulk of the 41,191 apps that relied on the Friends or News Feed APIs, however, would be shut out and, as a result, completely destroyed. 197. Although the effect on these apps was clear, Facebook continued to evangelize the APIs to developers. In January 2014, Facebook’s George Lee sounded the alarm to Purdy and Vernal, which fell on willfully deaf ears: [P]artner managers are still selling products that we ask them to sell, so when it comes to feed integration, we’re still telling people to use [Open Graph]. The last f8 was all about implicit [Open Graph], so while we may have decided amongst ourselves that this is no longer the future without an alternative we don’t have anything to tell current [developers] (so partners continue to tell them to use [Open Graph] and they continue to integrate it). 198. The plan to quietly take away the APIs in favor of a new crippled developer platform was called the “switcharoo plan” by Facebook’s engineers. It was clear to all involved that the announcement of the changes to the platform at the upcoming F8 conference was cover for the radical changes Facebook planned to make to its platform—namely, the removal of the Friends and News Feed APIs. 199. During March 2014, Facebook’s engineers and employees continued to be baffled by the upcoming decision. As one employee noted: -49- It seems a bit odd that we block other developers from doing things on our platform that we’re ok with doing ourselves. Do we consider ourselves exempted? That seems a little unfair especially when our stance on some of these policies is that they’re about ensuring trusts and a great experience. My mental model on how platform is a level playing field could be way off though. 200. The decision made no sense to Facebook’s own employees, particularly because Facebook itself needed the APIs to make their own competing applications, including Facebook’s Messenger application. Facebook’s executives ignored all of the concerns raised by their employees, including their API engineers, and continued to drive towards the announcement of the removal of the APIs at F8. 201. The real reason for the removal of the APIs was kept tightly under wraps. In April 2014, right before the announcement, Vernal warned Sukhar that if any mention was made of the competitive reasons for the removal of the APIs (as Sukhar wanted), there would be a “high likelihood of breaking into jail.” F. The Announcement at F8 202. On April 30, 2014, Facebook announced “The New Facebook Login and Graph API 2.0” on Facebook’s website. Facebook heralded changes to its new Login system for several pages. Buried in the announcement was a quiet statement about the Platform’s most important APIs—the Friend and News Feed APIs: “In addition to the above, we are removing several rarely used API endpoints; visit our changelog for details.” 203. These APIs were not rarely used at all. Tens of thousands of third-party apps were actively using and building on the APIs. Internal Facebook engineers likened them to essential APIs in Microsoft’s Windows and were outraged at the removal. Five of the top ten Facebook Apps surveyed in December 2012 relied heavily on them. The announcement was entirely false and was deliberately buried beneath other API announcements to avoid drawing attention to the competition-crippling effect of the decision. In fact, today, the changelog referred to in the announcement is no longer accessible on Facebook’s page even though years of other changes are. -50- 204. When Mark Zuckerberg took the stage at F8 days later for his keynote speech, there was no mention of the removed APIs. Instead, Zuckerberg emphasized the “stability” of Facebook’s mobile platform just as Facebook quietly removed some of the most heavily relied- upon and necessary APIs in Facebook’s Platform. 205. At the twenty developer sessions preceding the announcement, not one mention was made of the API removal or that the upcoming changes would simply break nearly all of the more than 40,000 third-party apps that relied on the APIs. After April 30, 2015, the APIs were no longer part of any available version of Facebook’s Platform. 206. Facebook thus had successfully destroyed any application that could possibly create a product that could threaten the SDBE that protected Facebook’s dominant position and market power. A select few would be required to hand over their most valuable resource—their social data—to their behemoth competitor in exchange for continued access. IV. THE WHITELIST AND DATA SHARING AGREEMENTS 207. After the announcement and through the full removal of the APIs in April 2015, Facebook continued to make a series of agreements that forced certain competitors to hand their data over to Facebook. For example, Facebook forced certain third-party developers that it -51- identified as competitive threats with valuable social data to sign Private Extended API agreements—referred to throughout this Complaint as “Whitelist and Data Sharing Agreements” or simply “the Agreements”—in order to obtain access to the Friends and/or News Feed APIs. 208. Facebook’s Whitelist and Data Sharing Agreements, as of January 2015, included a provision that acknowledged that the APIs they covered are not available to the general public. An exhibit to each Whitelist and Data Sharing Agreement listed the specific Facebook APIs to which a particular developer was being granted access. 209. These Agreements were only offered in exchange for massive purchases of Facebook’s social data through mobile advertising and/or through the provision of the developer’s own social data back to Facebook (so-called “reciprocity”). 210. As Facebook executives and engineers understood and acknowledged in internal communications, this scheme allowed Facebook to serve as a “data pass-through” among competitors. Competitors with Whitelist and Data Sharing Agreements provided social data to Facebook, which served as a hub that sold data obtained from one competitor to another whitelisted competitor. 211. The result of the network of Whitelist and Data Sharing Agreements was a hub- and-spoke agreement to control the supply of social data. Those who obtained access to the Facebook APIs were required to both provide social data to the hub (Facebook) and to purchase social data from it. If a developer refused to participate in the scheme, it was excluded entirely from Facebook’s Platform because the most important APIs—the Friends and News Feed APIs— would not be available to it. 212. In January 2015, Facebook provided Whitelist and Data Sharing Agreements to the dating apps Tinder and Hinge, because of the value of the social data those applications produced. 213. In February 2015, when Airbiquity (another third-party developer) sought a Whitelist and Data Sharing Agreement, Facebook lied to them, telling Airbiquity that the specified -52- APIs “won’t be available to anyone” after April 30, 2015, and that “all similar integrations will be subject to the same deprecations/restrictions.” 214. That same month (February 2015), Facebook secretly signed Whitelist and Data Sharing agreements with other third-party developers, including Netflix, Nissan, and Lyft. 215. In April 2015, Facebook’s manager of strategic partnerships, Ime Archibong, internally celebrated the fruition of Facebook’s three-year plan to eliminate its competition through Platform changes: “Three years coming, but the ‘Platform Simplification’ initiative finally lands this week.” 216. Also in April 2015—as Facebook finally cut off all public access to the Friends and News Feed APIs—Facebook continued to receive requests for Whitelist and Data Sharing Agreements from companies such as Microsoft, Hootsuite, and Walgreens. 217. Facebook had already extracted valuable social data from dozens of competitors, including Foursquare and Pinterest, in the run-up to the announcement and ultimate removal of the APIs. Without discovery, the precise number and identity of those who entered into Whitelist and Data Sharing Agreements with Facebook cannot be known for certain, but publicly available information indicates that dozens of app developers entered into such Agreements with Facebook. Pursuant to these Agreements, dozens of app developers agreed to provide social data to Facebook and to purchase competitor and/or Facebook social data back through advertising. Together, these companies formed a hub and spoke scheme to restrict competition in the Social Data and Social Advertising Markets. 218. There was no pro-competitive benefit to the Agreements, as they were naked restrictions on the supply of Social Data. The anticompetitive effects, however, were staggering and facially apparent. Absent the Agreements and Facebook’s overall anticompetitive scheme to exclude third-party developers, other companies would have created their own social data through the proliferation of their own competing social networks. The engagement on their competing networks and the social data generated from that engagement would have increased the value of -53- their networks because of network effects. As the amount of social data generated and monetized on these competing networks increased, Facebook’s SDBE would erode, potentially driving more users to new platforms. 219. None of that could happen as long as Facebook could coercively demand all of the valuable social data generated on any competing platform. The Whitelist and Data Sharing Agreements ensured that competitive threats such as Foursquare could not accumulate enough social data to create their own feedback loop in—and perhaps come to dominate, through network effects—any market in which Facebook anticipated competing or actually competed. 220. The Agreements also ensured that Facebook’s decision to destroy forty thousand applications built on the Friends and News Feed APIs would be effective—and remain so. If Facebook did not control the supply and sale of social data, excluded developers could simply build their applications on another platform. But by entering into a network of Whitelist and Data Sharing agreements, Facebook ensured that no such competing platform could arise. The Agreements strengthened and preserved the SDBE and/or prevented the proliferation of rival generators of social data and third-party developer platforms. 221. The Whitelist and Data Sharing Agreements were thus both in and of themselves anticompetitive and part and parcel of Facebook’s overall anticompetitive scheme to maintain and expand its dominant position in the Social Data and Social Advertising markets described in this Complaint. 222. In a world where no such Agreements existed, a rival such as Pinterest or Foursquare would obtain more engaged users, resulting in more social data that those competitors could monetize through their third-party or advertising platforms. The thousands of developers denied access to Facebook’s Platform would therefore build their applications on Foursquare or Pinterest instead of simply going out of business or changing their products/businesses dramatically to survive. By forcing those and other similarly situated companies to hand over their -54- social data, Facebook made sure its Platform would be the only viable platform upon which a third- party social application could be built. 223. As explained in the next section, the only remaining threat to Facebook’s Social Data and Social Advertising dominance was from a completely independent competitor that did not rely on Facebook’s Platform, and thus could not be extorted into handing over its data in exchange for API access. For such companies, Facebook would pay any price to remove them from the market—and use their assets to strengthen Facebook’s SDBE. 224. But first, Facebook had to identify such threats to its market dominance. Enter Onavo. V. THE SURVEILLANCE AND ACQUISITION OF COMPETITIVE THREATS 225. To ensure that its scheme to maintain and expand its market power would work, Facebook had to control an important source of competition: independent social networks and producers of social data. Although Facebook could simply destroy any competition that relied on its Platform by denying access to essential APIs, this would do nothing to stop a competitor that was growing its network of engaged users entirely independent of Facebook. 226. To detect such threats before they became too formidable, Facebook sought a way covertly surveil millions of mobile users to determine what applications they were using, and how. Mobile applications were particularly important—and concerning—to Facebook, as desktop engagement was shrinking while mobile apps rapidly proliferated. By 2012, it was clear to Zuckerberg and to Facebook that any threat to its dominance would come from a mobile application. As explained in this section, Facebook used mobile spyware on an unprecedented scale to surveil, identify, and eventually remove from the market through acquisition competitors that independently threatened Facebook’s dominance and/or the SDBE protecting its monopoly, market power and business. -55- A. Facebook Relies on Onavo’s Surveillance of Facebook’s Competitors, and Acquires and Uses Onavo’s Assets 227. Onavo was an Israeli mobile web analytics company founded by Roi Tiger and Guy Rosen in 2010. The company designed spyware designed to surveil users as they used their mobile devices. To obtain extensive information on a user’s usage of mobile applications and of bandwidth, Onavo cloaked its spyware in virtual private networks (“VPNs”), data compression, and even in mobile privacy apps. 228. Onavo sold the mobile usage data it collected to Facebook, which in turn used the real-time information it received from Onavo to determine which mobile applications posed a threat to Facebook’s dominance and to the SDBE protecting Facebook from new entrants and competition. Facebook used Onavo data to: (a) identify and target competitors from which Facebook could demand Whitelist and Data Sharing Agreements; (b) identify and target competitors to whom Facebook would completely deny Platform access; and (c) identify and target competitors that Facebook would remove from the competitive landscape entirely through acquisition. 229. Facebook received Onavo information in real time, which included the two most important metrics for competing mobile applications—their reach and engagement. Reach measures the size of an application’s user base, and “engagement” measures the extent to which users actively engage with the application. An application with high reach but low engagement cannot generate the sort of social data that Facebook needs to feed its advertising platform with actionable targeting data. Conversely, an application with high engagement but low reach doesn’t generate social data from enough people to attract a broad base of advertisers. The greatest threat to Facebook’s business would come from an application that exhibited strong reach and strong engagement—and especially one that showed rapid growth in both metrics, indicating the development of network effects. -56- 230. As the potential threat to its market dominance from mobile applications continued to grow, Facebook sought to obtain exclusive control over Onavo’s surveillance data—and over its mobile spyware code and installed base. On October 13, 2013, Facebook acquired Onavo. 231. On its blog, Onavo’s CEO Guy Rosen and CTO Roi Tiger, announced that Onavo would continue as a standalone brand: “When the transaction closes, we plan to continue running the Onavo mobile utility apps as a standalone brand. As always, we remain committed to the privacy of people who use our application and that commitment will not change.” 232. Facebook, however, had other plans. It immediately began integrating Onavo’s applications into both its business operations and its acquisition strategy. Facebook, for example, began analyzing data secretly collected from Onavo’s Protect software, which was a massive surveillance and data collection scheme disguised as VPN software. Billed as a way to “keep you and your data safe,” Onavo Protect in fact monitored all web and mobile application traffic on a user’s mobile device. 233. When an Onavo Protect user opened a mobile app or website, Onavo software secretly redirected the traffic to Facebook’s servers, where the action was logged in a massive database. Facebook product teams then analyzed the aggregated Onavo data to determine which apps and features people were using in real time, how frequently they used the apps, and for how long. If the data in an app was not encrypted, this information was as specific as (for example) the number of photos the average user likes or posts in a week in that app. 234. Based on a 2017 estimate, Onavo’s mobile apps were downloaded an estimated twenty-four million times, and Facebook collected, compiled, and leveraged all of the collected data. By February 2018, Onavo apps had been downloaded thirty-three million times across both iOS and Android. 235. As the former chief technologist for the Federal Trade Commission remarked to the press, Onavo was being leveraged against user interests to stifle competitive innovation: Instead of converting data for the purpose of advertising, they’re converting it to competitive intelligence . . . . Essentially this -57- approach takes data generated by consumers and uses it in ways that directly hurts their interests—for example, to impede competitive innovation. 236. Since 2011 and through the present, Onavo products have provided Facebook with real time data about mobile users on a breadth and scale not available through any other service or app. Using Onavo data, Facebook was able to determine which potential competitors it could target for its Whitelist and Data Sharing agreements; which competitors it could destroy by denying access to crucial APIs; and which competitors is needed to remove from the market through acquisition to preserve its monopoly position and SDBE. 237. Moreover, by monitoring potential threats, Facebook ensured that it had no blind spot—any application that posed a threat to its dominance was dealt with through anticompetitive and unlawful Whitelist and Data Sharing Agreements, destruction by denial of access to vital APIs on Facebook’s platform, or by acquisition. 238. By acquiring Onavo, Facebook obtained exclusive access to the only real-time and high-quality source for mobile app user metrics at scale. Because of the acquisition of Onavo, Facebook strengthened the SDBE by ensuring that any threat to its dominance of the Social Data and Social Advertising Markets was dealt with at the earliest possible stage. Indeed, through Onavo, Facebook was able to (and did) track mobile app usage and trends essentially from launch. If a potential Facebook killer was on the rise, Facebook had a unique tool to identify it before anyone else could—and Facebook used it. 239. In the years after it acquired Onavo, Facebook continued to aggressively leverage the company’s codebase in deceptively-labeled apps that facilitated maximum surveillance and data collection of mobile users. For example, Facebook placed Onavo spyware in apps whose stated purposes required privileged access to user’s mobile devices (in some cases, super-user privileges), allowing Facebook to gather data on virtually every aspect of a user’s mobile device usage. 240. The abuses by Facebook were so flagrant that on August 22, 2018, Apple banned Facebook’s Onavo app from its App Store. Apple ejected Facebook’s app from its marketplace -58- because it violated Apple’s rules prohibiting apps from using data in ways far beyond what is required to run the app and provide advertising. In other words, because Onavo Protect was leveraging far more data than any VPN could conceivably need, it was clear that the true purpose of the app was to spy on Onavo users, and Apple would not allow it. 241. Indeed, the amount of surveillance was jaw-dropping. Facebook’s Onavo Protect app reported on users’ activities whether their screens were on or off; whether they used WiFi or cellular data; and even when the VPN was turned off. There was simply no rational relationship between the data collected and the purported purpose of the application. Put simply, a VPN that collected data even when the VPN was off was an obvious subterfuge for blatant spying on user behavior. 242. Undeterred, Facebook repackaged its Onavo spyware as a Facebook Research VPN app. Facebook sidestepped the App Store by rewarding teenagers and adults when they downloaded the Research app and gave it root—superuser—access to network traffic on their mobile devices. Facebook has been leveraging its Onavo code in similar ways since at least 2016, administering the program under the codename “Project Atlas”—a name suited to its goal of surveilling app usage on mobile devices in real time. 243. When the news broke in January 2019 that Facebook’s Research apps were repackaged Onavo apps designed to spy on users, Facebook immediately withdrew the programs from the Apple App store. 244. Apple again concluded that Facebook had tried to violate its policies. Using Apple’s Enterprise Developer Program, which allows the installation of a certificate or policy that provides root access to an iPhone or iPad, Facebook obtained a level of administrative privilege designed for a company’s internal IT department. Thus, using a system that allowed organizations to manage their internal mobile devices, Facebook provided its spyware super user access to regular people’s iPhones and iPads. Apple balked at the abuse. An Apple spokesman stated: We designed our Enterprise Developer Program solely for the internal distribution of apps within an organization. Facebook has -59- been using their membership to distribute a data-collecting app to customers, which is a clear breach of their agreement with Apple. Any developer using their enterprise certificates to distribute apps to consumers will have their certificates revoked, which is what we did in this case to protect our users and their data. 245. U.S. Senator Mark Warner immediately called for new legislation to prevent the sort of abuse which Facebook had engaged in. U.S. Senator Richard Blumenthal issued a fierce statement rebuking Facebook’s repackaging of the Onavo spyware app as “research”: “Wiretapping teens is not research, and it should never be permissible.” 246. In addition to Onavo’s Protect app, Facebook has attempted to deploy its surveillance software as other forms of utility applications that require extensive or privileged access to mobile devices. For example, Facebook released the Onavo Bolt app, which locked apps behind a passcode or fingerprint while it covertly surveilled users—and sent Facebook the results. Facebook also shut that app down the very day that its surveillance functionality was discovered. The Onavo Bolt app had been installed approximately 10 million times. 247. Facebook continues to possess Onavo’s code base and is likely, as it has done before, to repackage its surveillance software into yet another app. Facebook can also easily incorporate surveillance code into any of its mobile applications that enjoy massive installed bases and reach, including Instagram and WhatsApp. Without deterrence or divestiture, Facebook will continue leveraging the surveillance software, infrastructure, and analysis that it acquired as part of its acquisition of Onavo. B. Facebook Identifies Instagram as a Threat and Acquires the Company. 248. Data from Onavo reported a significant threat on the horizon likely as early as 2011 (and certainly by 2012): a photo-sharing mobile application called Instagram. That app had its origins when founder Kevin Systrom, then 27, learned to code over nights and weekends. Systrom developed an app called Burbn, which allowed users to check in, post plans and share photos. The photo sharing feature immediately became the app’s most popular. -60- 249. After meeting venture capitalists from Baseline Ventures and Andreesen Horowitz, Systrom received $500,000 of funding. Systrom soon after met co-founder Mike Krieger—then 25 years old—who focused on the user experience of the app. 250. Seeing the positive reception to the photo sharing aspect of the Burbn app, Krieger and Systrom decided to pivot their business to focus on that feature. They studied their rivals in the category, including an app called Hipstamatic, which included photo-editing features, including the ability to add filters to photos. Hipstamatic, however, had no social capabilities. 251. Seeking to bridge the gap between Hipstamatic photo features and Facebook’s elements, Systrom and Krieger stripped Burbn down to its photo, comment, and like capabilities. They then renamed the app Instagram, containing the words “instant” and “telegram.” 252. Systrom and Krieger worked tirelessly to polish the user experience of their new application, designing Instagram to streamline the process of taking photos on mobile devices and uploading them to a social platform. The app had a minimalist focus, requiring as few actions as possible from the user. After eight weeks of fine-tuning, the app entered its beta phase and the founders prepared to launch it on iOS. 253. On October 6, 2010, Instagram launched on iOS. That very day it became the top free photo-sharing app on Apple’s App Store, racking up twenty-five thousand downloads. Instagram’s founders were stunned at the response. As Systrom noted after the launch: “First off, we have to say that we never expected the overwhelming response that we’ve seen. We went from literally a handful of users to the #1 free photography app in a matter of hours.” 254. By the end of the first week, Instagram had been downloaded 100,000 times, and by mid-December 2010, its total downloads had reached one million. The timing of the app was impeccable, as the iPhone 4, with its improved camera, had launched just a few months earlier in June 2010. 255. With Instagram on the rise, investors clamored for a stake. In February 2011, Instagram raised $7 million in Series A funding from a variety of investors, including Benchmark -61- Capital, which valued the company at around $25 million. In March 2011, Jack Dorsey, the CEO of Twitter, pursued the idea of acquiring Instagram, and Twitter made an offer of approximately $500 million dollars for the company. Systrom declined. 256. By March 2012, the app’s user base had swelled to 27 million. That April, Instagram was released on Android phones and was downloaded more than one million times in less than one day. At the time, the company was also in talks to receive another $500 million funding round. 257. Internally, Facebook carefully tracked Instagram’s meteoric rise, including through the intelligence it received from Onavo’s data collection. Instagram clearly posed a competitive threat to Facebook’s dominant position, including in the rapidly expanding market for mobile- based social applications. 258. Unlike Instagram’s streamlined approach to photo sharing, Facebook’s photo- sharing was onerous. As Facebook internally recognized, mobile devices were changing how users uploaded and shared photos and it was causing severe problems for Facebook’s business. As an internal Facebook presentation explained: Before phones, people would take their digital cameras out for special events, vacations, etc. Then, they would post a bunch of photos at once—after uploading them to their computer. With phones, people take and share more photos more often. They share them individually (rather than waiting to upload a bunch at once). 259. This resulted in a large drop in bulk photo uploads on Facebook’s core social networking product—a 29% decline from 2012 to 2014. Facebook also observed that text posts were “tanking” 26% because of “migration to phones with cameras.” The data was clear— Facebook had to shut down the looming threat from the new photo-sharing app. If Facebook did nothing, Instagram’s user base would imminently eclipse Facebook’s at its current growth rate, eroding and perhaps even destroying Facebook’s SDBE. An independent app with no ties or reliance on Facebook, Instagram could become not only a competing mobile-based social app, but a social network unto itself that could rival Facebook in the amount of engagement and social data -62- it could produce and monetize. 260. After direct talks with Mark Zuckerberg, Facebook made Instagram an offer to purchase the company for $1 billion in April 2012, with the express promise that the company would remain independently managed. Facebook consummated the deal immediately prior to its IPO. 261. Facebook’s own Onavo data, which was obtained and published by Buzzfeed, made clear that Instagram posed an existential threat to Facebook. By February 2013, Instagram had grown to 34% of the total user reach among all social apps. 262. With its Instagram acquisition, Facebook’s share of mobile photo sharing app users ballooned as Facebook added Instagram’s 34% user reach to Facebook’s own 72% user reach. 263. Although Instagram had not at the time of the merger meaningfully monetized its user engagement and social data, Facebook quickly did so. By the end of 2013, Facebook had -63- begun showing ads on Instagram. Since then, Instagram has become an ever-increasing proportion of Facebook’s advertising revenue and a large share of Facebook’s user growth. 264. In 2017, Instagram generated $2 billion, or about 15 percent, of Facebook’s $13 billion in ad revenue. 265. By the end of 2018, Instagram had a billion users and was estimated to generate $8 billion to $9 billion in revenue for Facebook in 2018. 266. Instagram also accounts for the bulk of Facebook’s new revenue since the acquisition. -64- 267. Instagram allowed Facebook to grow its social network as Facebook’s desktop and core mobile application began to stagnate. Together, Facebook and Instagram captured and monetized the social data generated across both apps. 268. The Instagram acquisition ensured that Instagram could not become a rival social network that could generate enough social data to erode the SDBE protecting Facebook’s business. It also ensured that Instagram could not build and grow its own developer platform, which would threaten Facebook’s scheme to dominate the Social Data and Social Advertising Markets by denying and/or leveraging social-data dependent applications’ access to essential APIs. The acquisition accordingly also ensured that Facebook rivals required to enter into Whitelist and Data Sharing Agreements had no other platform choice—and thus no option but to hand over their social data to Facebook. 269. At the time of its IPO in 2012, Facebook struggled to grow its mobile product, let alone to meaningfully monetize the social data it collected through advertising. By 2019, Facebook had achieved an 83% share of the Social Advertising Market by leveraging its Instagram mobile application and its Facebook mobile and desktop applications. No other company comes close in market share. 270. Instagram was instrumental to Facebook’s explosive growth in the Social Data and Social Advertising Markets. From the fourth quarter of 2010 until the first quarter of 2011, Facebook’s revenue was flat. From 2011’s holiday cycle to 2012’s opening three months (right before its IPO), Facebook actually shrunk. Facebook then experienced a sudden reversal after its acquisition of Instagram, as mobile revenue began to account for a significant share of revenues, and Instagram allowed Facebook to grow with the rise of mobile applications. 271. Notably, Facebook’s acquisition of Instagram also allowed Facebook to exclude third-party apps that provided photo and video sharing functionality from its Platform. If an image sharing or video app contained an important feature, Facebook cloned it, thus paving the way for -65- excluding a competitive rival from its Platform, while simultaneously taking away that rival’s share of users. 272. For example, when Snap, the maker of the app SnapChat, rejected Zuckerberg and Facebook’s $3 billion offer to purchase the company and its product, Facebook flagrantly copied key features from Snap and built it into its Instagram product. Thus, when the SnapChat’s “stories” feature—which allows a user to post a connected series of images and video—rapidly grew in popularity, Instagram simply cloned it. By late 2016, Instagram had launched a product that mooted one of Snapchat’s most popular features. 273. Facebook’s own clunky mobile app’s clone of the “stories” feature did not have nearly the same traction with users. It was Instagram that provided Facebook the platform to compete head-on with a looming threat among social photo- and video-sharing apps. Without Instagram, Facebook would have faced direct competition. Instead, it leveraged Instagram to obtain and maintain its dominance among social mobile apps and the lucrative social data they generated. 274. Put simply, the acquisition of Instagram dramatically increased Facebook’s market share of the Social Data and Social Advertising Markets and strengthened the SDBE protecting Facebook’s business. C. Facebook Acquires WhatsApp. 275. In February 2009, Jan Koum and Brian Acton left Yahoo! and founded a new company called WhatsApp. Koum had an idea for a mobile application that displayed user statuses in an address book on a smartphone—indicating, for example, whether a user was on a call, had low battery, or was at the gym. The pair enlisted the help of a Russian developer, Igor Solomennikov, to build the app. Koum spent days writing backend code for the app to allow it to sync with any phone number in the world. 276. Although the app—named WhatsApp—was initially unsuccessful, a June 2009 development changed everything. That month, Apple introduced “push notifications” for iPhone, -66- allowing developers to ping app users even when they weren’t using the app. Koum immediately updated WhatsApp to ping a user’s entire network of friends when their status changed. 277. The feature eventually became a form of instant messaging. Because messages sent through WhatsApp instantaneously notified other users even if the phone was not running the app in the foreground, it became ideal for broadcasting messages to connections within a user’s social network, which was built on their phone’s contact list. 278. At the time, WhatsApp’s only significant competition for this sort of instant messaging was BlackBerry’s BBM—which was exclusive to BlackBerry’s proprietary hardware platform. WhatsApp, on the other hand, tapped into the vast network of app-enabled consumer smartphones that had emerged, particularly Apple’s iPhone. 279. WhatsApp continued to innovate, including by introducing a double checkmark that showed when a message was read by another user. Wanting more from text messaging, including the limited MMS protocol used by cellular networks, WhatsApp set out to build a multimedia messenger system to send messages across a social network in real time to mobile devices. 280. Because WhatsApp’s messaging used the mobile phone’s internet connection rather than text messages, the app allowed users to avoid text messaging fees entirely. In some countries, text messages through cellular providers were metered. WhatsApp’s ability to send messages to any user with a phone using the internet was its most sought-after feature. 281. In December 2009, WhatsApp updated its app for the iPhone to send photos. User growth spiked, even when WhatsApp charged users for its service. Having created a unique combination of image and messaging apps as one socially powered app, WhatsApp decided to stay a paid service and grew while generating revenue. 282. By early 2011, WhatsApp was one of the top twenty paid apps in Apple’s U.S. App Store. The company attracted the attention of venture capital firm Sequoia, and WhatsApp agreed to take $8 million of additional funding in addition to its original $250,000 seed funding. -67- 283. Two years later, in February 2013, WhatsApp’s user base had ballooned to 200 million active users. That moth, WhatsApp raised additional funds—another $50 million from Sequoia, at a valuation of $1.5 billion. 284. Internally, Facebook had carefully tracked WhatsApp’s rapid rise. Engagement data from Facebook’s Onavo spyware reported that WhatsApp was rivaling Facebook’s own Messenger product, and held third place in terms of user reach among mobile messenger apps for iPhone in the U.S as of April 2013. 285. The broader picture was even more threatening to Facebook. As Buzzfeed recently reported, Onavo had tracked messages sent through WhatsApp and the number dwarfed Fakebook’s own mobile product by more than twofold. -68- 286. The same Onavo data reported by Buzzfeed showed massive engagement among WhatsApp users, placing it in fifth place behind Facebook’s own core product; Facebook’s newly- acquired Instagram; Twitter; Foursquare; and Snapchat. 287. WhatsApp, although lacking Facebook’s market reach, was drawing from the same pool of limited attention. Given Facebook’s own fledgling Messenger App, WhatsApp exposed a massive vulnerability in Facebook’s business model. WhatsApp was built on a social network derived directly from a smartphone user’s contact list. It did not require Facebook’s graph network for growth and could not therefore be shut down by revoking access to Facebook’s APIs. Nor could Facebook demand that WhatsApp enter into a Whitelist and Data Sharing agreement. 288. WhatsApp posed a direct threat to Facebook’s business, including the SDBE protecting its dominance. WhatsApp allowed for statuses, image sharing, and texting—all of the principal features of Facebook’s core products. By 2013, the size of WhatsApp’s network and the user engagement in that network made WhatsApp the most direct threat to Facebook’s market dominance—and because of Onavo, Facebook knew it. -69- 289. To ensure that it maintained its SDBE, and thereby its dominance of the Social Data and Social Advertising Markets, Facebook sought to remove WhatsApp as a competitor. As The Wall Street Journal reported, Facebook’s Vernal internally commented in 2013: “Whats App launching a competing platform is definitely something I’m super-paranoid about.” Vernal understood that if WhatsApp created a rival platform, Facebook’s own scheme to exclude rivals by leveraging its Platform would fail—developers would migrate to the competing platform provided by WhatsApp. 290. Knowing about WhatsApp’s size, its engagement, and its unique potential to erode the SDBE protecting Facebook market dominance, Facebook moved aggressively to remove this existential threat from the competitive landscape. In late 2013, Facebook made an initial bid of $16 billion in stock for WhatsApp. During negotiations in early 2014, Facebook raised its price to $19.6 billion—adding $3.6 billion to the original price as compensation to WhatsApp employees for staying on board at Facebook. When all was said and done, Facebook ultimately paid close to $22 billion for WhatsApp. 291. But for the value of containing and shutting down the growth of WhatsApp’s competing social network and platform, the transaction made no possible economic sense to Facebook. WhatsApp’s revenues were a meager $10.2 million in 2013. Its six-month revenue for the first half of 2014 totaled $15.9 million, and the company had incurred a staggering net loss of $232 million in that same period. Facebook had paid twenty billion dollars—thousands of times WhatsApp’s revenues—to acquire a money-losing company that created software functionality Facebook itself already had as part of its own products, and could easily build from scratch for a fraction of the cost of the acquisition if it wanted to. 292. At the time of the WhatsApp acquisition, Facebook’s user reach and user base and engagement was already massive—and unrivaled by any competing messaging app—but the addition of WhatsApp’s user base further solidified Facebook’s dominance in the Social Data and Social Advertising Markets. More importantly, however, Facebook had removed a serious threat -70- to its SDBE. If WhatsApp and its nascent social platform were allowed to compete on the merits, Facebook would not have been able to leverage its Platform into continued dominance of the Social Data and Social Advertising Markets, including by using API access to shut down competing third- party apps and to demanding access to other apps’ most valuable social data as a condition for their existence. 293. Moreover, because the reach and engagement on WhatsApp generated (and generates) significant social data that Facebook could (and can) leverage and monetize through its mobile advertising channel, Facebook’s SDBE strengthened as a result of the WhatsApp acquisition, fortifying Facebook’s unrivaled dominance in the Social Data and Social Advertising Markets, and strengthening Facebook’s ability to exclude potential entrants to these markets from gaining a foothold with a rival messaging or photo-sharing app. VI. FACEBOOK’S INTEGRATION OF INSTAGRAM AND WHATSAPP WITH ITS FACEBOOK PRODUCT 294. Based on media reports, Facebook is as of the date of this Complaint scrambling to integrate the backends of its Facebook products with its acquired products, WhatsApp and Instagram. Until recently, Facebook has largely maintained the separateness of the products, but in response to threats of divestiture from antitrust regulators, Facebook has begun an aggressive effort to integrate the backends—the brains of each product—so that divestiture and other equitable relief will be impossible. The integration process is slated to be complete in the first few months of 2020. Unless restrained, Facebook may impair the ability of Plaintiffs to obtain necessary relief in this action. * * * 295. When it acquired WhatsApp, Facebook publicly stated that it would operate WhatsApp independently from its other Facebook properties, but that turned out not to be the case. Indeed, the European Union found Facebook lied to regulators about its integration plans for -71- WhatsApp and fined Facebook €110 million. The EC regulator explained the reasons for its fine in a press release, dated May 17, 2017: The European Commission has fined Facebook €110 million for providing incorrect or misleading information during the Commission’s 2014 investigation under the EU Merger Regulation of Facebook’s acquisition of WhatsApp. . . . When Facebook noticed the acquisition of WhatsApp in 2014, it informed the Commission that it would be unable to establish reliable automated matching between Facebook’s users’ accounts and WhatsApp users’ accounts. It stated this both in the notification form and in a reply to a request for information from the Commission. However, in August 2016, WhatsApp announced updates to its terms of service and privacy policy, including the possibility of linking WhatsApp users’ phone numbers with Facebook users’ identities. On 20 December 2016, the Commission addressed a Statement of Objections to Facebook detailing its concerns. The commission has found that, contrary to Facebook’s statements in the 2014 merger review process, the technical possibility of automatically matching Facebook and WhatsApp users’ identities already existed in 2014, and that Facebook staff were aware of such a possibility. 296. Facebook had lied to regulators. It was always capable of integrating its advertising targeting systems and in fact had done so. After the acquisition, WhatsApp’s founder Brian Acton quit in protest in March 2018, stating on Twitter: “It is time. #deletefacebook.” 297. Consistent with the EC’s finding, Acton believed Facebook misled European Union regulators about its plans to commingle WhatsApp and Facebook data for use in its ad targeting system. And despite Zuckerberg’s promise that he would not try to monetize WhatsApp for five years, Facebook almost immediately began exploring the monetization of WhatsApp without its founders’ consent. Acton left behind $850 million in stock when he quit in protest. -72- 298. WhatsApp’s other co-founder, Jan Koum, left in April of 2018. Instagram’s founders Kevin Systrom and Mike Krieger followed suit shortly after, resigning from Facebook in the Fall of 2018. 299. With the founders of its two acquired competitors—Instagram and WhatsApp— gone, by late 2018 Facebook had unfettered internal license to integrate two of the most powerful rival social networks with Facebook’s core business. 300. Facebook, however, knew it was vulnerable to divesture of the acquired assets if it continued to operate them independently. In the face of backlash for its abusive privacy practices, Facebook became alarmed at calls to break up the company. 301. Zuckerberg and Facebook immediately devised a plan to integrate the backends of the WhatsApp, Instagram and Facebook products. On March 6, 2019, Zuckerberg announced a plan to integrate the apps on his blog, cloaking the maneuver as a privacy-related decision to frustrate regulators. Facebook’s announced plan would implement a unitary form of end-to-end encryption across its messaging and photo sharing apps, and would integrate the acquired assets (WhatsApp, Instagram, and their respective social data) to make them interoperable with—and inextricable from—Facebook’s core product. 302. Although Facebook has already begun the process of integrating its advertising tracking and surveillance infrastructure across applications, the full integration of the so-called backend would give Facebook surveillance, advertising targeting, and market power incomparable from any other social network (and likely any other private entity) on Earth. Once fully integrated, those Instagram and WhatsApp networks can also never become viable platform alternatives to Facebook’s Platform. Indeed, once integrated, Instagram and WhatsApp would be not alternatives, but part and parcel of the very Facebook’s Graph API and Platform the company has anticompetitively leveraged for dominance in the Social Data and Social Advertising markets to the detriment of thousands of third-party developers, including Plaintiffs and Class Members herein. -73- 303. The back-end integration of Instagram and WhatsApp would also affect the ability of regulators to regulate how user data is shared and stored across the platform. By integrating the data, Facebook would be free to mine it, sell it, and monetize it through advertising, regardless of its source. As the former Chief Technologist for the FCC, Ashkan Soltani, commented: “While positioned as a privacy-friendly play, its timing suggests a competition play to head off any potential regulatory efforts to limit data sharing across services.” 304. The back-end integration would be a game changer, bringing together the three largest messaging networks. Once the backend is integrated, the 2.6 billion users across Facebook, WhatsApp and Instagram will be able to communicate across platforms for the first time, creating a massive and unprecedented concentration of market power. Facebook plans to complete its integration efforts imminently, reportedly in early 2020. 305. The integration effort requires the efforts of thousands of Facebook employees to reconfigure how WhatsApp, Instagram and Facebook Messenger function at their most basic levels, according to a person involved in the effort who spoke anonymously to the press. 306. Internally, some of Facebook’s staff working on the integration balked, demanding answers to questions about the purpose of the initiative. When pressed in on December 7, 2019 for answers, Zuckerberg gave vague and meandering answers to questions about the reasons for the integration. As a result, several WhatsApp employees have left or plan to leave because of Zuckerberg’s plans. 307. The merger of the platforms would increase the cost of switching to a rival social network—to the extent any viable rival exists outside of the platforms Facebook imminently seeks to integrate (Instagram and WhatsApp). A user making a switch to a non-Facebook rival would have to abandon the largest social network in in the world, which exists as a result of the combination of the three Facebook-owned products. The SDBE protecting this amalgamation of Facebook, Instagram, and WhatsApp would be terrifyingly high, as the social data of billions of users across years of heavy engagement is integrated into a conjoined hurdle blocking new entrants -74- or would-be entrants to the United States and worldwide Social Data and Social Advertising Markets. 308. The integration of the three products also poses changes to the level of anonymity enjoyed by WhatsApp’s users. WhatsApp currently requires only a phone number when new users sign up. In contrast, Facebook and Facebook Messenger ask users to provide their true identities and will ban users who fail to do so. Integration would mean matching WhatsApp handles to Facebook and Instagram user accounts, allowing for unprecedented level of surveillance and advertising targeting. 309. Lawmakers saw the move to integrate the WhatsApp, Instagram, and Facebook back-ends as flagrantly anticompetitive. United States Congressman Ro Khanna, for example, took to Twitter to lament the fact that Facebook’s horizontal mergers with WhatsApp and Instagram were not blocked when they occurred: -75- 310. If those mergers had been blocked, it was clear, as Khanna observed, that Facebook would have had to compete directly with Instagram and WhatsApp: 311. The integration would also connect Facebook-owned products that are dominant in particular geographic region, greatly increasing Facebook’s worldwide dominance in Social Data and Social Advertising. Users in Southeast Asia, for example, where WhatsApp is dominant, would be able to directly communicate with users in regions dominated by Facebook’s Messenger or Instagram. This would massively increase Facebook’s engagement in global messaging and photo sharing, further growing the company’s SDBE. 312. Indeed, as reported recently by one source in February 2019, 82% of Indian Internet users use WhatsApp; in Mexico, 91%; in Brazil, 66%; and in the UK, 84% of 25-34 year-olds and 80% of 18-24 year-olds. After integration, these WhatsApp users would all be able to communicate directly with U.S. users of Facebook’s other products, meaning Facebook would achieve a significant increase in market share globally in the Social Data and Social Advertising markets. 313. Regulators are aware of this risk. For example, as of the date of this Complaint, the FTC is reportedly considering seeking an injunction to halt Facebook’s integration efforts. Antitrust officials, including those at the FTC, are concerned that integration would prevent divestiture should regulators take action against Facebook. Without some means of halting Facebook’s integration gambit, the ability to obtain an injunction preventing Facebook from continuing its anticompetitive conduct and to remediate Facebook’s anticompetitive acquisitions may be impaired or eliminated. -76- 314. In other words, Facebook’s acquisitions are being presently used to reinforce the SDBE, prevent regulatory enforcement, prevent entry by new competitors, expand Facebook’s reach, and to maintain its dominance and market power. The integration, if completed, will not only substantially lessen competition, it may allow Facebook to destroy it—for a very long time. VII. THE RELEVANT MARKETS 315. There are two relevant, or alternatively relevant, markets in this case—the market for social data (the “Social Data Market”) and the market for social advertising (the “Social Advertising Market”). Both markets are protected by the Social Data Barrier to Entry described above and in this section. A. The Social Data Market 316. Facebook and other Social Data market participants acquire social data from their users in exchange for the value they provide to those users. Specifically, social networks provide users with, among other things, the ability to send each other messages, signals, such as “likes” or “pokes,” photos and video, view information about others in their network, and the ability to explore other connections among their friends. In exchange, Facebook and other social networks collect data about the interaction among users, including what they share, what they send each other, what they view or find interesting, and even their web and mobile traffic outside of the social network. 317. All of this data is then used to sell targeted advertising on an advertising platform. The advertising Facebook and other social networks provide is unique. It allows fine-tuned targeting of individuals by granular attributes. To achieve the level of granularity that can provide advertisers direct access to targeted demographics, advertising based on social data requires extensive data from a social network’s users—data that a social network can only obtain when its users engage on its platform with each other or with content posted to the network. 318. Put simply, Facebook—and other market participants in the Social Data market— sell user data. They obtain that data from user engagement and sell that data to advertisers or third- -77- party developers. That is, profits in the market can be obtained by selling the data acquired for the least amount of value the market will bear, and then selling that data through an advertising sales channel at a higher price. 319. Because social data is obtained by providing users with mostly free services, participants in the Social Data Market compete for user data based on features, the value and breadth of their network, and other non-price bases. Thus, in a competitive market, social networks compete on the merits to obtain social data by innovating with new products, providing heightened privacy to their users, or increasing the value of their overall social networks. 320. Because social interactions are used to target users for advertisement, the sort of data valuable to participants in the Social Data Market is data resulting from user-to-user or user- to-content interactions that reveal the preferences, affiliations, proclivities, political leanings, or other attributes of the user. Social networks that encourage users to engage with their platform can obtain such user data in a number of ways, including photo and video sharing, messaging, gaming, or other forms of content relying on interactions among users. While a user’s interaction with a news article, for example, may be valuable for advertising targeting, that user’s decision to share that news article with his friends is the sort of social data for which participants in the Social Data Market compete. 321. Not all data is social data. A person’s credit card statement may reveal a user’s preferences and spending habits, but because that data is not shared among a network of users, it is not the sort of social data that is acquired and sold in the Social Data Market. In contrast, a user’s decision to like a product or share a review of a product with his friends is social data. In other words, social data arises from engagement within a social network among its users. 322. Message boards and video sharing sites may not be market participants because user interactions are not through a network, but instead may be broadcasted for general consumption of anyone who accesses the site. The data obtained is derived from unilateral user conduct, not the propagation of a user’s actions through a network. -78- 323. The ability to obtain social data from users thus depends on the ability to keep users engaged on a platform. A social network, such as the failed Google+ social network, for example, obtained a large user base, but as described above, ultimately failed because users did not engage on the platform. 324. Because engagement is the source of the social data for which Social Data Market participants compete and which they ultimately sell through a sales channel such as advertising or API access, a Social Data Market participant’s share of the market is best measured by the share of active users on the social network’s platform. 325. Indeed, not all participants in the Social Data Market monetize their social data, either because they have nascent businesses or because they have not yet developed a business model, but the data their network generates is valuable in the hands of a competitor capable of monetizing that data. For such firms that compete for social data but do not—or have not yet— monetized that data through a sales channel, their share of the market can only be measured by examining the level of engagement on their platform. 326. Social networks can form in many contexts. As Facebook itself has recognized, messaging, photo sharing, gaming, dating, and other apps may produce social data that Facebook competes for and monetizes. Facebook thus horizontally competes with companies that produce social data in the Social Data Market, regardless of the what specific value is provided to the members of the social network, be it, for example, messaging or photo sharing. 327. Unlike a typical website, video streaming site (e.g., YouTube), or message board (e.g., reddit), wherein users post comments on content for strangers and the general public to see, a social network’s value is solely in the data derived from its network—namely, from the strength and value of the specific connections among users. Thus, user-networks built on friendships and familial relationships are stronger than networks of strangers with common interests. A competing entrant that can build a network of highly interrelated users can therefore create enough value to extract valuable and monetizable social data. -79- 328. Since at least as early as 2010, Facebook has occupied a dominant position in the Social Data Market, with a user share worldwide during the relevant period of more than 60% of users on comparable social networks when user shares of its WhatsApp, Instagram, Facebook, and Messenger products are aggregated. 329. As of October 2019, Facebook’s share of users worldwide, when aggregating all of its properties, including Instagram, WhatsApp, Facebook Messenger, and Facebook’s core product is approximately 66%. 330. The market is highly concentrated both in the United States and globally. Using the Herfindahl-Hirschman Index (“HHI”), a metric that measures market concentration by squaring market participants’ shares of the market, it is clear that the Social Data market is highly concentrated—with an HHI of approximately 4586. The Department of Justice’s merger guidelines deem markets with HHIs in excess of 2500 as “highly concentrated.” See U.S. DEPARTMENT OF JUSTICE & FTC, HORIZONTAL MERGER GUIDELINES § 5.3 (2010). 331. Of course, if Facebook never acquired those properties, the WhatsApp and Instagram shares may have been significantly higher and there may have also been more entrants in the market, thus reducing concentration. Nonetheless, the contrast between HHIs before and after aggregating Facebook’s properties is striking and makes clear that Facebook has a dominant share of the global user share in the Social Data Market. -80- 332. When social networks such as WeChat—which serves Asian countries with stringent regulatory schemes and high barriers for entry for non-state affiliated companies or foreign companies—are excluded from the market, the market is even more concentrated. In the United States, Facebook’s share of users is unquestionably dominant. Between Facebook and Instagram, both of which are highly popular in the United States, Facebook is virtually unrivaled and unparalleled in its share of social data generated in the Social Data Market. 333. Even setting aside WhatsApp and Instagram, Facebook’s core product’s users have grown in number almost monotonically every year since 2008. 334. Facebook, WhatsApp, and Instagram have managed to capture not just large user bases, but large numbers of active users. -81- 335. WhatsApp’s Monthly Active Users have increased every year since April 2013, from 200 million MAUs to approximately 1.5 billion MAUs since 2017. 336. Instagram has grown from approximately 90 million monthly active users in January 2013 to approximately 1 billion users since June of 2018. -82- 337. Facebook’s Messenger product has also grown rapidly in terms of MAUs, with 200 million in April 2014, and more than approximately 1.3 billion since September 2017. Facebook itself has 2.7 billion MAUs in all. 338. That each product’s user base is engaged on a monthly basis is a clear sign that each one generates staggering amounts of Social Data that is in proportion to its number of total users. Indeed, for Instagram, Facebook, and WhatsApp, the global number of MAUs is in line with each product’s overall user share. 339. Facebook’s competitors cannot match even one of Facebook’s products. Twitter’s MAUs have never exceeded 70 million since 2010 and maintains approximately 68 million as of Q1 2019. WeChat, which has the second largest share to the Facebook’s aggregated products with a share of 12% of worldwide users, has approximately 1.151 billion active users as of Q2 2019. 340. Facebook has maintained its dominance ever since 2010 when it emerged as the winner among social network websites such as MySpace and Friendster. It expanded its share further and maintained its dominance after its acquisitions of Instagram and WhatsApp. B. The Social Advertising Market 341. In the alternative, Facebook’s dominance can be viewed through its sales in its advertising channel. Advertising sold on social networks is not fungible or interchangeable with advertising on other digital platforms. Because of the extensive ability to target advertisements to users on social media sites like Facebook, search and banner advertising are not reasonable substitutes. -83- 342. Facebook’s revenue share of the social advertising market is approximately 80%. Its share has been above 70% since 2015. 343. Facebook’s advertising revenue has steadily grown both in the United States and globally. Facebook reported advertising revenues totaling $17.383 billion as of Q3 2019. Approximately $8.3 billion of that advertising revenue came from the United States. -84- 344. From 2014, through 2016, Facebook’s advertising revenues grew from $2.9 billion to $6.436 billion. During that period, and even before then, Facebook was one of the few social networks that significantly monetized its network by selling advertising. Other competitors did not come close, and Facebook established unrivaled dominance in the Social Advertising Market and maintains that dominance to this day. 345. Twitter, one of Facebook’s only competitors to sell significant social advertising during the same period Facebook generated revenue in the Social Advertising Market, has never exceeded $800 million in advertising revenues. Revenues in Q1 2012 were approximately $45 million, growing to $432 million in Q4 2014, and standing at $702 million as of Q3 2019. 346. LinkedIn, another competitor that sells social advertising, generates roughly $2 billion in overall annual revenue by the end of 2018, with some lesser proportion of that coming from advertising. 347. Considering the revenue generated by LinkedIn and Twitter, Facebook’s advertising revenue accounts for approximately 86% of the total revenue share across the three largest firms competing in the Social Advertising market. Excluding the contributions from minor competitors that monetize their social networks, the HHI of the Social Advertising Market is approximately 7,685, well beyond what the DOJ considers a highly concentrated market. C. Barriers to Entry 348. Both markets are protected by the Social Data Barrier to Entry that prevents Facebook’s competitors from entering the market. Without a critical mass of social data, market participants in both the Social Data and Social Advertising Markets cannot generate revenue. 349. Moreover, without adequate social data and engagement with the social network, market participants cannot display content to users that would provide enough value to generate engagement and additional social data. 350. Likewise, without a critical mass of social data, advertising targeting will not be possible or will be substantially diminished in effectiveness, thus reducing revenues in the -85- advertising sales channel of the Social Data Market and social advertising revenue in the Social Advertising Market. 351. A firm’s market power in both markets therefore depends on obtaining a critical mass of social data. Because of network effects, users will not use a social network that lacks enough social data to provide targeted content or to provide valuable connections to other users. However, once a certain amount of social data is obtained by a market participant, a feedback loop may form as a result of network effects, further increasing the amount of social data generated by the social network. 352. A new entrant must therefore expend significant amounts of investments in capital, technology and labor to create a network large enough to create the network effects necessary to compete with dominant firms in the market. 353. Because of the large amount of capital and social data required to successfully enter the Social Data and Social Advertising markets, the SDBE effectively excludes entry by a new competitor, even a well-funded one. Indeed, the SDBE prevented Google from successfully entering both the Social Data and Social Advertising markets with its Google+ social networking product. 354. Although Google+ had successfully replicated Facebook’s core functionality and even added additional functionality to its software, its entry failed because it lacked the critical mass of Social Data that is required to reverse the network effects protecting Facebook. Without that critical mass, users will not incur the costs of switching from Facebook’s social network to a new entrant’s social network. That is, a new entrant will not be able to provide a valuable network of engaged users upon entry to justify a Facebook user to change social networks. 355. That is precisely what happened to Google. Although it had a massive user base, it lacked engagement, which meant it did not provide a sufficient amount of social data that could be used to target content and advertising to users. This, in turn, reduced the value of the entrant -86- social network and accordingly the attraction of switching from Facebook’s social network to Google’s. 356. The SDBE continues to reinforce Facebook’s dominant position. In fact, by excluding rivals and potentially competing social networks through the anticompetitive scheme described in this Complaint, Facebook strengthened the SDBE, providing it a larger share of social data and a stronger monetization channel through social advertising. The additional amount of social data increases the value of its network, and the revenue from social advertising increases the cost of entry for a new rival. 357. Other barriers to entry in both the Social Data and Social Advertising Markets include, but are not limited to, the high cost of development, data management, talent acquisition and retention, server infrastructure, development infrastructure, software technology, software libraries, and a brand and marketing presence sufficient enough to attract an engaged user base. 358. In certain countries in the global markets for Social Data and Advertising Markets (described below), regulatory barriers to entry may exist in the form of government surveillance and other monitoring, government content restrictions and prior restraints on speech, and onerous or complex regulatory schemes. A new entrant would be required, for example, to ensure compliance with EU data privacy laws, which may require it to incur high entry costs, particularly for entry at scale. D. Relevant Geographic Markets 359. There are two relevant geographic markets for the Social Data and Social Advertising product markets: the U.S. and Global Social Data and Social Advertising markets. Both markets can be viewed in the alternative as U.S. markets or as markets extending across several countries. 360. For the Social Data Market, social data must be compatible with the customers purchasing that data. Thus, social data about a foreign market may be of little use for a U.S. based advertiser. The data may be collected in a different language, may involve interests more pertinent -87- to a particular geographic region (e.g., American Football vs. Rugby), and may contain a demographic of users that share a common culture or merely a close proximity. 361. The same is true for the Social Advertising Market. An advertiser seeking to sell products designed for consumption in the United States may not have any use for a platform’s advertising targeting capabilities outside of the United States. In the U.S., Facebook enjoys higher market shares of the Social Advertising Market than the global shares described above. Thus, Facebook enjoys an even more dominant share of the U.S. Social Advertising Market than it does globally. 362. In the U.S., Facebook’s market share of the Social Data Market is even greater than its global market share. Services such as WeChat are geared towards Asian markets, particularly China, and do not generally compete in the U.S. market with Facebook’s Messenger, Instagram, and core social networking product. Thus, Facebook’s U.S.-based market share is even higher than its global market share referenced above, which is already a dominant share of the market. 363. In the global markets, Facebook’s product does not face competition in every country, and not every country is part of the market. Certain countries, such as Russia, China, Iran, and North Korea have extensive Internet monitoring and restriction programs run by governmental or quasi-governmental entities. Because of regulation in these countries, no social network is free to enter those markets and compete on the merits. Those countries, and others like them, are therefore not part of the Social Data Market or Social Advertising Market. Indeed, it may be unlawful for Facebook to monetize social data or social advertising in those countries. VIII. HARM TO COMPETITION AND ANTITRUST INJURY 364. Facebook’s anticompetitive scheme had the purpose and effect of monopolizing the Social Data and/or Social Advertising markets in the United States and/or globally. Facebook’s conduct allowed it to maintain the monopoly and market power it had obtained by 2010 in the Social Data and Social Advertising Markets, and/or Facebook intended and attempted to acquire such a monopoly through its anticompetitive scheme. Facebook also entered into unlawful and -88- unduly restrictive agreements to restrain trade in the Social Data and/or Social Advertising Markets (the “Relevant Markets”). 365. Specifically, Facebook engaged in a series of conduct in furtherance of its scheme, including, but not limited to: (a) the removal of important and necessary APIs from its Facebook Platform for the intended purpose of destroying competition in the Relevant Markets; (b) the targeting of competitors for coercive Whitelist and Data Sharing Agreements on pain of denial of access to Facebook’s Platform and APIs; (c) the use of secret surveillance software to identify and destroy potential competitive threats; (d) the acquisition of rivals with the purpose and effect of strengthening the SDBE and increasing Facebook’s market share and market power in the Relevant Markets; (e) integrating its separate products to prevent antitrust enforcement, obtain a dominant share of the global Relevant Markets, and to frustrate any prospect of divestiture; and (f) misleading developers about the stability of Facebook’s Platform to induce them to become dependent on Facebook’s social data. 366. Facebook engaged in this conduct while possessing market power in both the Social Data and Social Advertising Markets, both in the United States and globally. Facebook enhanced and/or maintained its market power and monopoly through this scheme and then used it to exclude rivals and potential entrants. Facebook’s anticompetitive scheme also reduced consumer choice by stifling innovation among nascent and established competitors that relied on Facebook’s Platform for their products and business and by entering into agreements that strengthened the SDBE. 367. In the alternative, Facebook’s scheme had the purpose and effect of achieving a dangerous probability of a monopoly in the U.S. and/or Global Social Data and Social Advertising markets. 368. Facebook’s decision to remove the Friend and Newsfeed APIs excluded horizontal and/or direct competitors from the Social Data market. Once a potential threat to Facebook or Facebook’s SDBE is eliminated, it cannot (a) monetize social data by selling advertising; (b) -89- accumulate social data sufficient to create a competing platform; and/or (c) even purchase social data from Facebook at full price. 369. That same decision also excluded competition in the Social Advertising Market because the competing third-party applications could not become rival sources of advertising, nor could they become rival social advertising platforms using the social data their applications generated. Moreover, because Facebook eliminated the applications relying on the APIs— including the Friend and News Feed APIs—from the market, the developers of those applications could no longer purchase advertising from Facebook in the Social Advertising Market, even at full price. 370. Facebook sacrificed profits in the Social Data and Social Advertising Markets for the sole purpose of executing its scheme an excluding competition. It would make no rational sense to exclude a competitor that would also be a purchaser of social data or social advertising if they were permitted to exist. It would also make no sense to exclude a third-party app that Facebook could have charged for API or social data access. Put simply, Facebook put anticompetitive conduct ahead of profits. 371. Facebook knew that once its competitors were foreclosed from the Social Data and/or Social Advertising markets by its anticompetitive scheme, Facebook would be free to charge monopoly prices for social data and social advertising without facing any competitive price or quality pressure. In fact, Facebook has reduced the value it provides to users through privacy and feature innovation throughout and after it executed its anticompetitive scheme without sacrificing any significant marginal demand—a clear sign of its market power in the Social Data and Social Advertising Markets. Likewise, Facebook has increased the price of its targeted advertising throughout the period of its anticompetitive scheme and to the present, also a sign of its market power in the Social Data and Social Advertising Markets. 372. Facebook’s Whitelist and Data Sharing agreements ensured that Facebook would control competitive threats to its platform and extract their most valuable asset—their social data. -90- Facebook, by requiring Whitelist and Data Sharing agreements by competitors, ensured that these competitors, some of which were competing social networks, could not become alternative platforms for developers. That meant that when Facebook excluded other developers from the market, they were completely foreclosed and would have no reasonable alternative. 373. After excluding applications that competed with it from the Social Data and/or Social Advertising Markets, Facebook was left with competition from entirely independent apps, which did not rely on Facebook’s social data, APIs, or advertising. Rather than compete on the merits with these competitors, Facebook secretly spied on users using the Onavo data and the Onavo assets that it acquired to target potentially competitive threats and then acquired the companies that built the threatening products, even at economically irrational prices. 374. Facebook accordingly used the Onavo data and Onavo-based spyware it owned or had in its possession to track Instagram use. When Instagram’s engagement and user reach indicated that it was a potential competitive threat to Facebook, Facebook acquired Instagram and operated it alongside its products, and presently seeks to complete integration of the product with all of its other Facebook properties. 375. Likewise, Facebook secretly tracked mobile users’ use of WhatsApp, and when Facebook determined that WhatsApp threatened to become a platform entirely independent of Facebook’s network and social data, it purchased WhatsApp at an irrational price of thousands of times the company’s revenue. 376. By acquiring potential threats independent of its platform, particularly WhatsApp and Instagram, Facebook ensured that such companies could not be (a) alternative platforms upon which developers excluded by Facebook’s API removal could build their apps; (b) alternative sources of social data that could be monetized; or (c) alternative social networks that would attract users, developers, and advertisers, thereby weakening the SDBE protecting Facebook’s business. -91- 377. Facebook’s past integration of these acquired assets and its continuing effort to integrate these acquired assets has continuing anticompetitive effect and threatens to increase and/or maintain Facebook’s dominance in the Social Data and Social Advertising markets. 378. Facebook also used Onavo and the Onavo assets to maintain a real-time view of users’ mobile application use and mobile traffic. Facebook used that real-time information to monitor, punish, or acquire any competitive threats. Indeed, Facebook used Onavo surveillance data to target threats for denial of access to crucial APIs; for Whitelist and Data Sharing Agreements; or for targeted removal from the market through acquisition. 379. The net effect of Facebook’s scheme was to, inter alia, strengthen and maintain the SDBE, protect its monopoly in the Relevant Markets, prevent market entry by a potential rival, and reduce consumer choice. 380. The scheme also ensured that there would be no competition by a rival social network or application on non-price bases, such as, for example, increased privacy, more features, higher quality features, new features, more valuable social connections, reduced advertising to users, or new use cases. The scheme also foreclosed new or alternate business models by competitors or potential competitors, including the business model Facebook itself forwent and sacrificed for anticompetitive purposes—charging developers and competitors for API / Platform access or advertising. 381. Facebook’s anticompetitive scheme has also allowed it to raise prices for social data and for social advertising during and after the execution of the scheme. Facebook continues to be one of the only sources for targeted social data or advertising in the United States and in most of the world. As evidence of its market power in the Social Data and Social Advertising Markets, Facebook has raised prices for social data without sacrificing any demand. 382. Facebook’s acquisitions of Instagram and WhatsApp continue to harm competition in the Relevant Markets, reduce consumer choice, prevent entry by a potential competitor, and allow Facebook to evade regulators. These assets are being integrated, which will unify global and -92- domestic U.S. markets, resulting in a significant increase in global market share, preventing a rival from attracting enough users to reach a critical mass of social data, preventing a rival from starting a competing social network, and strengthening the SDBE. 383. If allowed to integrate its products, Facebook’s dominance of the Relevant Markets will be virtually impossible to reverse. Facebook’s network will have grown to such a size that a new entrant could not build a network large enough to coax Facebook’s users to change platforms. Once integration is complete, a new entrant would have to rival Facebook’s more than 2-billion- person network of users. Such an entry would be cost prohibitive and require an unprecedented amount of economic and human capital. No competitor or potential entrant exists that at the time of this complaint to successfully attempt such an entry. 384. Facebook’s anticompetitive scheme excludes developers, including Plaintiffs, from the Relevant Markets; prevents entry by a competitor in the relevant markets; and strengthens the SDBE protecting Facebook’s business. 385. Plaintiffs are therefore harmed in their business and property because they have been excluded from the Relevant Markets; had their business and assets destroyed by Facebook’s anticompetitive scheme; and are presently, as a result of Facebook’s exclusionary conduct, prevented from entry/reentry in the Relevant Markets or from staging an entry that could threaten Facebook’s dominant position in the Relevant Markets. CONCEALMENT AND TOLLING 386. For many years, Facebook and its executives took great pains to hide the truth about the Platform API withdrawal; the reciprocity agreements; and the rest of the anticompetitive scheme. Through NDAs; through overbroad and/or improper assertions of privilege and confidentiality; through lies to regulators, to the press, to developers, and to the public; and through other means and mechanisms of intentionally suppressing and concealing from public view the true nature, motivation, mechanisms, and intent of Facebook’s actions, Defendant managed to hide the specific facts of its anticompetitive conduct from Plaintiffs until November 6, 2019, when NBC -93- News published a trove of internal Facebook documents and communications that laid bare the truth about Defendants’ scheme. 387. Until no earlier than November 6, 2019, Plaintiffs did not know, and could not reasonably have known, the truth about Facebook’s anticompetitive conduct, including its purpose and intent to engage in anticompetitive conduct, as alleged in this Complaint. CLASS ACTION ALLEGATIONS 388. The class’s claims all derive directly from a course of conduct by Facebook. Facebook has engaged in uniform and standardized conduct toward the class. Facebook did not materially differentiate in its actions or inactions toward members of the class. The objective facts on these subjects are the same for all class members. Within each Claim for Relief asserted by the class, the same legal standards govern. Accordingly, Plaintiffs bring this lawsuit as a class action on their own behalf and on behalf of all other persons similarly situated as members of the proposed class pursuant to Federal Rules of Civil Procedure 23(a) and (b)(3) and/or (b)(2) and/or (c)(4). This action satisfies the numerosity, commonality, typicality, adequacy, predominance, and superiority requirements of those provisions. The Nationwide Developer Class 389. Plaintiffs bring this action and seek to certify and maintain it as a class action under Rules 23(a); (b)(2); and/or (b)(3); and/or (c)(4) of the Federal Rules of Civil Procedure on behalf of themselves and a Nationwide Developer Class defined as follows: All persons, entities, corporations in the United States who were excluded from the Social Data Market or injured by Facebook’s decision to withdraw the Graph APIs, for the period beginning May 24, 2010 until April 30, 2015 (the “Class Period”). 390. Excluded from the Nationwide Developer Class is Facebook, its employees, officers, directors, legal representatives, heirs, successors, and wholly or partly owned subsidiaries or affiliates; and the judicial officers and their immediate family members and associated court staff assigned to this case. -94- Numerosity and Ascertainability 391. This action satisfies the requirements of Fed. R. Civ. P. 23(a)(1). There are tens of thousands of developers nationwide and throughout the world that relied on Facebook’s Open Graph API during the Class Period. Individual joinder of all Class members is impracticable. 392. The Class is ascertainable because its members can be readily identified using API tokens, developer registrations, and other records and information kept by Facebook or third parties in the usual course of business and within their control. Plaintiffs anticipate providing appropriate notice to the certified Class, in compliance with Fed. R. Civ. P. 23(c)(1)(2)(A) and/or (B), to be approved by the Court after class certification, or pursuant to court order under Fed. R. Civ. P. 23(d). Predominance of Common Issues 393. This action satisfies the requirements of Fed. R. Civ. P. 23(a)(2) and 23(b)(3) because questions of law and fact that have common answers that are the same for the Class predominate over questions affecting only individual Class members. These include, without limitation, the following: a. Whether Defendant monopolized the Social Data Market. b. Whether Defendant, its employees or affiliates, intended to monopolize the Social Data Market. c. Whether Defendant attempted to monopolize the Social Data Market. d. Whether Defendant possessed monopoly or market power in the Social Data Market. e. Whether user data and data obtained by third parties created a Social Data Barrier to Entry that protected Facebook’s market position and/or monopoly, reduced competition or entry in the Social Data Market, and/or increased prices for products in that market, including, but not limited to, advertising and API access. -95- f. Whether Defendant’s decision to withdraw the Friend and Feed Graph APIs lacked any justification and/or whether the procompetitive effects of the decision to do so, if any, was outweighed by the anticompetitive effects. g. Whether Defendant sacrificed profits to monopolize, or attempt to monopolize, the Social Data Market. h. Whether the procompetitive effects of the decision to withdraw the Friend and Feed Graph APIs, if any at all existed, could have been accomplished by less restrictive means. i. Whether the procompetitive effects of Defendant’s agreements with whitelisted developers, if any, could have been achieved by less restrictive means. j. Whether Defendant’s agreements with whitelisted developers violated Sections 1 and 2 of the Sherman Act, including whether the agreements restrained trade or strengthened the Social Data Barrier to Entry. k. Whether the procompetitive effects of Defendant’s agreements with whitelisted developers, if any, were outweighed by the anticompetitive effect. l. Whether the procompetitive effects of Defendant’s agreements with whitelisted developers, if any, could have been achieved by less restrictive means. m. Whether Defendant’s purchase of WhatsApp violated Sections 2 of the Sherman Act and 7 of the Clayton Act. n. Whether Defendant’s purchase of Instagram violated Section 2 of the Sherman Act and 7 of the Clayton Act. o. Whether injunctive relief, prospective relief, or divestiture of WhatsApp, Instagram, Messenger, or any other Facebook line of business is required to remedy the anticompetitive effects of Defendant’s conduct and/or Defendant’s violations of the antitrust laws. p. Whether Defendant’s conduct harmed competition in the Social Data Market. -96- q. Whether Defendant’s conduct caused price increases or the reduction of consumer or developer choice in the Social Data Market. r. Whether Defendant’s unlawful conduct was a substantial contributing factor in the injury to members of the Class. Typicality 394. This action satisfies the requirements of Fed. R. Civ. P. 23(a)(3) because Plaintiffs’ claims are typical of the claims of other Class members and arise from the same course of conduct by Defendant. The relief Plaintiffs seek is typical of the relief sought for the absent Class members. Adequate Representation 395. Plaintiffs will fairly and adequately represent and protect the interests of the Class. Plaintiffs have retained counsel with substantial experience in prosecuting consumer class actions, including actions involving defective products. 396. Plaintiffs and their counsel are committed to vigorously prosecuting this action on behalf of the Class and have the financial resources to do so. Neither Plaintiffs nor their counsel have interests adverse to those of the Class. Superiority 397. This action satisfies the requirements of Fed. R. Civ. P. 23(b)(2) because Defendant has acted and refused to act on grounds generally applicable to the Class, thereby making appropriate final injunctive and/or corresponding declaratory relief with respect to the Class as a whole. 398. This action satisfies the requirements of Fed. R. Civ. P. 23(b)(3) because a class action is superior to other available methods for the fair and efficient adjudication of this controversy. The common questions of law and fact regarding Defendant’s conduct and responsibility predominate over any question affecting only individual Class members. 399. Because the damages suffered by each individual Class member may be relatively smaller than the costs of litigation, the expense and burden of individual litigation would make it -97- very difficult or impossible for individual Class members to redress the wrongs done to each of them individually, such that most or all Class members would have no rational economic interest in individually controlling the prosecution of specific actions, and the burden imposed on the judicial system by individual litigation by even a small fraction of the Class would be enormous, making class adjudication the superior alternative under Fed. R. Civ. P. 23(b)(3)(A). 400. The conduct of this action as a class action presents far fewer management difficulties, far better conserves judicial resources and the parties’ resources, and far more effectively protects the rights of each Class member than would piecemeal litigation. Compared to the expense, burdens, inconsistencies, economic infeasibility, and inefficiencies of individualized litigation, the challenges of managing this action as a class action are substantially outweighed by the benefits to the legitimate interests of the parties, the court, and the public of class treatment in this Court, making class adjudication superior to other alternatives, under Fed. R. Civ. P. 23(b)(3)(D). 401. Plaintiffs are not aware of any obstacles likely to be encountered in the management of this action that would preclude its maintenance as a class action. Rule 23 provides the Court with authority and flexibility to maximize the efficiencies and benefits of the class mechanism and reduce management challenges. The Court may, on motion of Plaintiffs or on its own determination, certify nationwide, statewide, and/or multistate classes for claims sharing common legal questions; utilize the provisions of Rule 23(c)(4) to certify any particular claims, issues, or common questions of fact or law for class-wide adjudication; certify and adjudicate bellwether class claims; and utilize Rule 23(c)(5) to divide any class into subclasses. REALLEGATION AND INCORPORATION BY REFERENCE 402. Plaintiffs reallege and incorporate by reference all the preceding paragraphs and allegations of this Complaint, as though fully set forth in each of the following Claims for Relief asserted on behalf of the Class. -98- CLAIMS FOR RELIEF COUNT I SECTION 2 SHERMAN ACT: MONOPOLIZATION 403. Defendant has willfully acquired and maintained monopoly power for Facebook in the relevant markets for Social Data and Social Advertising. 404. Facebook possesses monopoly power in the relevant markets for Social Data and Social Advertising. Facebook has the power to control prices or exclude competition in the relevant markets. 405. Since at least as early as 2010, Facebook has occupied a dominant position in the Social Data Market, with a user share worldwide during the relevant period of more than 60% of users on comparable social networks when user shares of its WhatsApp, Instagram, Facebook, and Messenger products are aggregated. As of October 2019, Facebook controlled approximately 66% of worldwide users in the Social Data Market. 406. Facebook’s revenue share of the Social Advertising Market is approximately 80%; its share has been above 70% since 2015. 407. Defendant has willfully acquired and maintained monopoly power for Facebook in the relevant markets for Social Data and Social Advertising. As alleged herein Defendant has accomplished this by means of predatory, exclusionary, and anticompetitive conduct, including but not limited to: removing friends, news feed, and other crucial APIs; refusing to sell social data to competing applications developers; extracting social data from competitors through threats of blacklisting and/or through nonconsensual data scraping; targeting competitors for reciprocity or denial of API access; entering into whitelisting and data sharing agreements with competitors; and engaging in covert surveillance of competitors’ users in order to detect and ultimately acquire competitive threats before they became too formidable. 408. Defendant’s conduct alleged above has had an anticompetitive effect in the relevant markets for Social Data and Social Advertising. -99- 409. Defendant’s conduct alleged herein has no legitimate business purpose or procompetitive effect. 410. Defendant’s conduct has had a substantial effect on interstate commerce. 411. Plaintiffs and the Nationwide Developer Class have been and will be injured in their business or property as a result of Defendant’s conduct alleged herein. 412. Plaintiffs and the Nationwide Developer Class have suffered and will suffer injury of the type that the antitrust laws were intended to prevent. Plaintiffs and the Nationwide Developer Class have been and will be injured by the harm to competition as a result of Defendant’s conduct. COUNT II SECTION 2 SHERMAN ACT: ATTEMPTED MONOPOLIZATION 413. As alleged herein, Defendant has engaged in predatory, exclusionary, and anticompetitive conduct, including but not limited to: removing friends, news feed, and other crucial APIs; refusing to sell social data to competing applications developers; extracting social data from competitors through threats of blacklisting and/or through nonconsensual data scraping; targeting competitors for reciprocity or denial of API access; entering into whitelisting and data sharing agreements with competitors; and engaging in covert surveillance of competitors’ users in order to detect and ultimately acquire competitive threats before they became too formidable. 414. Defendant’s conduct alleged above has had an anticompetitive effect in the relevant markets for Social Data and Social Advertising. 415. Defendant’s conduct alleged herein has no legitimate business purpose or procompetitive effect. 416. Defendant has engaged in that conduct with the specific intent of monopolizing the relevant markets for Social Data and Social Advertising. 417. Defendant has engaged in that conduct with a dangerous probability of monopolizing the relevant markets for Social Data and Social Advertising. 418. Defendant’s conduct has had a substantial effect on interstate commerce. -100- 419. Plaintiffs and the Nationwide Developer Class have been and will be injured in their business or property as a result of Defendant’s conduct alleged herein. 420. Plaintiffs and the Nationwide Developer Class have suffered and will suffer injury of the type that the antitrust laws were intended to prevent. Plaintiffs and the Nationwide Developer Class have been and will be injured by the harm to competition as a result of Defendant’s conduct COUNT III SECTION 1 SHERMAN ACT: WHITELIST AND DATA SHARING AGREEMNTS 421. As alleged above, Facebook forced certain third-party developers that it identified as competitive threats that had valuable social data to sign Private Extended API agreements, or as referred to throughout this Complaint as “Whitelist and Data Sharing Agreements,” in order to obtain access to the Friend or Newsfeed APIs. In those agreements, Facebook conditioned the provision of social data and/or access to vital Facebook APIs upon massive purchases of Facebook’s social data through mobile advertising and/or the provision of the developer’s own sensitive social data back to Facebook. The result of the network of Whitelist agreements was a hub-and-spoke agreement to control the supply of social data. Those who obtained access to the Facebook APIs were required to both provide data to the hub (Facebook) and to purchase data from it. 422. As such, Defendant has induced or coerced various software developers, social networks, and other enterprises to enter into one or more contracts, combinations, or conspiracies to unreasonably restrain trade, to control prices or exclude competition, and to willfully acquire and maintain monopoly power for Facebook in the relevant market for markets for Social Data and Social Advertising. 423. Defendant’s conduct with respect to the Whitelist and Data Sharing Agreements, as alleged herein, has had an anticompetitive effect in the relevant markets for Social Data and Social Advertising. -101- 424. Defendant’s conduct with respect to the Whitelist and Data Sharing Agreements, as alleged herein, has no legitimate business purpose or procompetitive effect. 425. Defendant’s conduct with respect to the Whitelist and Data Sharing Agreements, as alleged herein, has had a substantial effect on interstate commerce. 426. Plaintiffs and the Nationwide Developer Class have been and will be injured in their business or property as a result of Defendant’s conduct, alleged herein, with respect to the Whitelist and Data Sharing Agreements. 427. Plaintiffs and the Nationwide Developer Class have suffered and will suffer injury of the type that the antitrust laws were intended to prevent. Plaintiffs and the Nationwide Developer Class have been and will be injured by the harm to competition as a result of Defendant’s conduct, alleged herein, with respect to the Whitelist and Data Sharing Agreements. COUNT IV SECTION 7 CLAYTON ACT: ACQUISITION AND INTEGRATION OF INSTAGRAM 428. Facebook’s acquisition and integration of Instagram and WhatsApp has had, and will have, the effect of substantially lessening competition and tending to create a monopoly in the relevant markets for Social Data and Social Advertising. 429. As alleged herein, Defendant has, dating to the departures of the founders of WhatsApp and Instagram in 2018, begun to put the Instagram and WhatsApp assets to new and anticompetitive purposes. 430. Facebook’s acquisition and integration of Instagram and WhatsApp, and Defendant’s conduct related thereto, as alleged herein, has had a substantial effect on interstate commerce. 431. Plaintiffs and the Nationwide Developer Class have been and will be injured in their business or property as a result of Defendant’s conduct, alleged herein, with respect to the acquisition and integration of Instagram and WhatsApp. -102- 432. Plaintiffs and the Nationwide Developer Class have suffered and will suffer injury of the type that the antitrust laws were intended to prevent. Plaintiffs and the Nationwide Developer Class have been and will be injured by the substantial lessening of competition and tendency to create a monopoly as a result of the acquisition and integration of Instagram and WhatsApp. COUNT V SECTION 2 SHERMAN ACT: ACQUISITION AND INTEGRATION OF WHATSAPP 433. Through Facebook’s acquisition and integration of Instagram and WhatsApp, Defendant has willfully acquired and maintained monopoly power for Facebook in the relevant markets for Social Data and Social Advertising. 434. In part through its acquisition of Instagram and WhatsApp, Facebook possesses monopoly power in the relevant markets for Social Data and Social Advertising. Facebook has— and will continue to consolidate—the power to control prices or exclude competition in the relevant markets. 435. Through their acquisition of WhatsApp and Instagram, and through their nearly- complete plan to integrate the backends of the WhatsApp, Instagram and Facebook products, Defendant has acquired, maintained, and consolidated, and continues to willfully acquire, maintain, and consolidate, monopoly power for Facebook in the relevant markets for Social Data and Social Advertising. 436. Once the backend of the three platforms is integrated—an event which reportedly will occur early in 2020—the 2.6 billion users across Facebook, WhatsApp and Instagram will be able to communicate across platforms for the first time, creating a massive and unprecedented concentration of market power. 437. Defendant’s conduct alleged herein with respect to the acquisition and integration of Instagram and WhatsApp has had, and will continue to have, an anticompetitive effect in the relevant markets for Social Data and Social Advertising. -103- 438. Defendant’s conduct alleged herein with respect to the acquisition and integration of Instagram and WhatsApp has had, and will continue to have, has no legitimate business purpose or procompetitive effect. 439. Facebook’s acquisition and integration of Instagram and WhatsApp, and Defendant’s conduct related thereto, as alleged herein, have had a substantial effect on interstate commerce. 440. Plaintiffs and the Nationwide Developer Class have been and will be injured in their business or property as a result of Defendant’s conduct, alleged herein, with respect to the acquisition and integration of Instagram and WhatsApp. 441. Plaintiffs and the Nationwide Developer Class have suffered and will suffer injury of the type that the antitrust laws were intended to prevent. Plaintiffs and the Nationwide Developer Class have been and will be injured by the substantial lessening of competition and tendency to create a monopoly as a result of the acquisition and integration of Instagram and WhatsApp. COUNT VI INJUNCTIVE RELIEF AND DIVESTITURE 442. Plaintiffs seek preliminary and permanent relief against Facebook. To begin with, in the absence of such relief, developers and other competitors will not be able to enter into the Social Data or Social Advertising markets without having to penetrate the SDBE protecting Facebook’s business. Even upon entry, Facebook can use its considerable market power, as it has in the past (including as described in this Complaint) to destroy the entrant. 443. Plaintiffs and members of the Class are irreparably harmed by Facebook’s maintenance of its unlawful monopoly and market power in the Relevant Markets, including, inter alia, because they are prevented from competing on the merits in those markets or re-entering those markets after having been excluded as a result of Facebook’s anticompetitive conduct. 444. Facebook’s market share has increased dramatically. As described above, it now has a dominant share in both the Social Data and Social Advertising Markets, as well as the power to raise and/or control the price of advertising or the cost of user data acquisition. Absent injunctive -104- relief, Facebook’s market share is likely going to remain high in the concentrated Relevant Markets, if not grow further. 445. Absent injunctive relief, Facebook’s users will lack any viable choices for the services Facebook provides to them in exchange for their data. Because Facebook can control the amount of user data and privacy controls that a user of social networks can demand, other networks could not compete with Facebook simply by increasing the value they provide to users or increasing their costs of social data acquisition. 446. Moreover, Facebook’s market power and the SDBE protecting its business continue to foreclose consumer choice because users lack a competitive platform to which they can move if they are unsatisfied with Facebook’s demands of them, including the level of privacy provided to them to obtain their social data. 447. In the absence of preliminary and final injunctive relief, the increase in Facebook’s position that will result from its continuing illegal conduct, including its imminent integration of its WhatsApp and Instagram products, will so entrench it (and so weaken its competitors) that the cost of reversing Facebook’s imminent domination of the Relevant Markets could be prohibitive. 448. Plaintiffs and members of the class have no adequate remedy at law to prohibit Facebook from its continuing abuse of power. 449. Indeed, absent divesture of Facebook’s WhatsApp and Instagram assets, Facebook can integrate the apps at any time, consolidating its market power across the globe, likely permanently foreclosing competition in the Relevant Markets for decades to come. 450. Moreover, because Zuckerberg controls all of the voting rights associated with Facebook’s common stock, he will likely exert significant control over the company, its assets, its executives, and its partners unless he is divested of such control. There is no adequate remedy of law to prevent the irreparable harm that has—and will continue—to result from Zuckerberg’s continued control of Facebook. Plaintiffs and Class Members accordingly request that the Court order Zuckerberg to divest himself of incontestable control over the company. -105- 451. Plaintiffs and Class members respectfully request that the Court immediately appoint a monitor to oversee Facebook’s conduct, including its imminent integration of its WhatsApp and Instagram products. Such preliminary relief is the only way to prevent Facebook from impairing the Court’s ability to enter a final injunction in this case. PRAYER FOR RELIEF WHEREFORE, Plaintiffs request that judgment be entered against Defendant and that the Court grant the following: A. Determine that this action may be maintained as a class action pursuant to Rules 23(a), (b)(2), (b)(3) and/or (c)(4) of the Federal Rules of Civil Procedure, and direct that reasonable notice of this action, as provided by Rule 23(c)(2), be given to the Class, and declare Plaintiffs as the representatives of the Class; B. Enter a judgment against Defendant in favor of Plaintiffs and the Class; C. Award the Class damages (i.e., three times their damages) in amount to be determined at trial; D. Award actual, compensatory, statutory, and consequential damages; E. Award equitable monetary relief, including restitution and disgorgement of all ill- gotten gains, and the imposition of a constructive trust upon, or otherwise restricting the proceeds of Defendant’s ill-gotten gains, to ensure an effective remedy. F. Grant permanent injunctive relief pursuant to Section 16 of the Clayton Act to remedy the ongoing anticompetitive effects of Defendant’s unlawful conduct. G. Award pre-judgment and post-judgment interest at the highest rate allowed by law; H. Award Plaintiffs and the Class their costs of suit, including reasonable attorneys’ fees as provided by law; and -106- I. Award such further and additional relief as the case may require and the Court may deem just and proper under the circumstances. JURY DEMAND Plaintiffs demand a trial by jury on all claims so triable as a matter of right. Respectfully submitted, Dated: January 16, 2020 /s/ Brian J. Dunne /s/ Yavar Bathaee Brian J. Dunne (SBN 275689) [email protected] PIERCE BAINBRIDGE BECK PRICE & HECHT LLP 355 S. Grand Ave. 45th Floor Los Angeles, CA 90071 (213) 262-9866 Yavar Bathaee (SBN 282388) [email protected] Michael M. Pomerantz (NY 2920932) (pro hac vice forthcoming) [email protected] David L. Hecht (NY 4695961) (pro hac vice forthcoming) [email protected] Adam C. Ludemann (NY 5352323) [email protected] (pro hac vice forthcoming) PIERCE BAINBRIDGE BECK PRICE & HECHT LLP 277 Park Ave. 45th Floor New York, NY 10172 (212) 484-9866 -107-
antitrust
DqRkCYcBD5gMZwcz60YM
Case No.: CLASS ACTION COMPLAINT JURY TRIAL DEMANDED Lionel Z. Glancy (#134180) Michael Goldberg (#188669) Robert V. Prongay (#270796) GLANCY BINKOW & GOLDBERG LLP 1925 Century Park East, suite 2100 Los Angeles, CA 90067 Telephone: (310) 201-9150 Facsimile: (310) 201-9160 Email: [email protected] Counsel for Plaintiff Edward Todd [Additional Counsel on Signature page] UNITED STATES DISTRICT COURT CENTRAL DISTRICT OF CALIFORNIA EDWARD TODD, Individually and on Behalf of All Others Similarly Situated, Plaintiff, vs. STAAR SURGICAL COMPANY, BARRY G. CALDWELL, DEBORAH ANDREWS, and STEPHEN P. BROWN, Defendants. Plaintiff Edward Todd (“Plaintiff”) brings this securities class action pursuant to Sections 10(b) and 20(a) of the Securities Exchange Act of 1934 (the “Exchange Act”) and Rule 10b-5 promulgated thereunder on behalf of all investors who purchased or otherwise acquired STAAR Surgical Company (“STAAR” or the “Company”) securities between February 27, 2013 and June 30, 2014, inclusive (the “Class Period”). The allegations herein are based upon Plaintiff’s knowledge as to itself and its own acts and upon information and belief as to all other matters. Plaintiff’s information and belief is based on, inter alia, the investigation conducted by and through Plaintiff’s attorneys, which included, but was not limited to review of: (i) STAAR’s public filings with the United States Securities and Exchange Commission (“SEC”); (ii) research reports and advisories by securities and financial analysis; (iii) publicly available presentations, reports, and press releases issued by STAAR; (iv) press releases and media reports; (v) publicly available presentations and reports about STAAR; and (vi) other publicly available information. Plaintiff believes that substantial evidentiary support will exist for the allegations set forth herein after a reasonable opportunity for discovery. NATURE OF THE ACTION 1. STAAR designs, develops, manufactures and sells implantable lenses for the eye and delivery systems used to deliver lenses into the eye. The Company purports to be the leading maker of lenses used worldwide in corrective or “refractive” surgery, and also makes lenses for use in surgery that treats cataracts. All of the lenses a small incision during minimally invasive surgery. 2. This action arises from STAAR’s nondisclosure and concealment of the significant regulatory violations at STAAR’s Monrovia, California manufacturing facility (the “Monrovia Facility”). In 2011, the Company developed and initiated a project to consolidate STAAR’s global manufacturing into a single site at the Monrovia Facility. However, throughout the Class Period, STAAR – along with defendants Barry G. Caldwell (“Caldwell”), Deborah Andrews (“Andrews”), and Stephen P. Brown (“Brown”) (collectively, with STAAR “Defendants”) – made false and/or misleading statements and/or failed to disclose that the Company’s Monrovia Facility: (i) lacked adequate methodologies and facilities for the manufacture, packing, storage and installation of the Company’s implantable lenses; (ii) lacked adequate procedures for documenting complaints, sterility testing, and maintaining required records; and (iii) as a result of the foregoing, the Monrovia Facility was not in conformity with current good manufacturing practice requirements at all relevant times. 3. On June 30, 2014, the U.S. Food and Drug Administration (“FDA”) publicly released a Warning Letter, dated May 21, 2014, concerning an inspection of STAAR’s Monrovia Facility which took place from February 10, 2014 to March 21, 2014. The FDA letter noted several regulatory violations at the facility and stated that, among other things, “the methods used in, or the facilities or controls used for” manufacture, packing, storage or installation of the Company’s implantable lenses are FDA further advised STAAR that “failure to promptly correct these violations may result in regulatory action being initiated by the FDA without further notice.” 4. On this news, STAAR shares declined $1.89 or nearly 11.25%, to close at $14.91 on July 1, 2014. 5. As a result of Defendants’ wrongful acts and omissions, and the precipitous decline in the market value of the Company’s securities, Plaintiff and other Class members have suffered significant damages. JURISDICTION AND VENUE 6. The claims asserted herein arise under and pursuant to Sections 10(b) and 20(a) of the Exchange Act, (15 U.S.C. §78j (b) and 78t (a)), and Rule 10b-5 promulgated thereunder (17 C.F.R. §240.10b-5). 7. This Court has jurisdiction over the subject matter of this action pursuant to §27 of the Exchange Act (15 U.S.C. §78aa) and 28 U.S.C. § 1331. 8. Venue is proper in this Judicial District pursuant to §27 of the Exchange Act, 15 U.S.C. § 78aa and 28 U.S.C. § 1391(b). 9. In connection with the acts, conduct and other wrongs alleged in this Complaint, Defendants, directly or indirectly, used the means and instrumentalities of interstate commerce, including but not limited to, the United States mails, interstate telephone communications and the facilities of the national securities exchange. 10. Plaintiff, as set forth in the accompanying certification, incorporated by reference herein, purchased STAAR common stock at artificially inflated prices during the Class Period and was damaged upon the revelation of the alleged corrective disclosure. 11. Defendant STAAR Surgical Company is a Delaware corporation that purports to design, develop, manufacture and sell implantable lenses for the eye and delivery systems used to deliver lenses into the eye. STAAR operates its global administrative headquarters and the manufacturing facility in Monrovia, California. The Monrovia Facility principally makes Collamer and silicone intraocular lenses (“IOL”), and injector systems for its IOLs. During the Class Period, the Company’s stock traded on the NASDAQ Stock Market under the symbol “STAA.” 12. Defendant Barry G. Caldwell was, at all relevant times, the President, Chief Executive Officer and a director of STAAR. 13. Defendant Deborah Andrews served as the Company’s Chief Financial Officer until September 2013. 14. Defendant Stephen P. Brown was appointed as the Chief Financial Officer of STAAR in September 2013. 15. Defendants Caldwell, Andrews, and Brown are referred to herein, collectively, as the “Individual Defendants.” Background 16. STAAR designs, develops, manufactures and sells implantable lenses for the eye and delivery systems used to deliver lenses into the eye. The Company purports to be the leading maker of lenses used worldwide in corrective or “refractive” surgery, and also manufactures lenses for use in surgery that treats cataracts. All of the lenses the Company manufactures are foldable, which permits the surgeon to insert them through a small incision during minimally invasive surgery. 17. STAAR operates its global administrative headquarters, primary research facility, and chief manufacturing facility in Monrovia, California. The Monrovia Facility principally makes Collamer and IOLs, and injector systems for its IOLs. The Company also manufactures the Visian implantable Collamer lenses (“ICL”) and preloaded IOL injectors at the Monrovia Facility. 18. STAAR currently manufactures its products in four facilities worldwide. In 2011, the Company developed and initiated a project to consolidate STAAR’s global manufacturing into a single site at the Monrovia Facility, known as “Project Comet.” Throughout the consolidation process, the Company has transferred parts from its global operations into a 26,000 square foot facility contiguous to the existing Monrovia Facility, which the Company leased in August 2012. completing STAAR’s development of preloaded ICL product, while purportedly obtaining additional regulatory approvals for its products. 20. Also in 2013, STAAR completed transferring IOL manufacturing from Japan to the Monrovia Facility. 21. The Company expects to complete Project Comet by the middle of 2014. Materially False and Misleading Statements Issued During the Class Period 22. On February 27, 2013, STAAR issued a press release announcing the financial and operating results for the fourth quarter and year ended December 28, 2012. The Company reported revenue for the fourth quarter of $16.5 million compared to $16.4 million reported for the fourth quarter of 2011. 23. The press release also updated the key developments in Project Comet, specifically noting that the Company had (i) successfully initiated manufacturing at the Monrovia Facility and shipped the first U.S. manufactured Visian ICL to customers on January 24, 2013; (ii) obtained regulatory approval for U.S. manufactured ICLs in Europe, Japan, Korea and China, representing approximately 70% of ICL unit volume; (iii) completed requirements and transferred to the Monrovia Facility cartridge manufacturing and final inspection, assembly, and pouching for Preloaded Silicone IOLs; and (iv) received commitments from several key employees from Japan and Switzerland to relocate either temporarily or permanently to the U.S. Form 10-K for the fourth quarter and year ended December 28, 2012 (the “2012 Form 10-K”), which was signed by, among others, defendants Caldwell and Andrews, and reiterated the Company’s previously reported financial and operational results and position. In addition, the 2012 Form 10-K also contained certifications pursuant to Sarbanes-Oxley Act of 2002 (“SOX”) signed by defendants Caldwell and Andrews, stating that the financial information contained in the Form 10-K was accurate and disclosed any material changes to the Company’s internal control over financial reporting. 25. Moreover, the 2012 Form 10-K specifically noted that the Company “believes that it is substantially in compliance with the FDA’s Quality System Regulations and Medical Device Reporting regulations.” 26. On May 1, 2013, the Company issued a press release announcing financial and operational results for the first quarter of 2013, reporting record revenue of $18.0 million compared to $15.5 million reported for the first quarter of 2012. The press release also provided an update on the status of Project Comet, representing in relevant part: (i) the project continues to progress on plan; (ii) the Company shipped the first U.S. manufactured ICLs during the first quarter of 2013; (iii) some Visian ICLs are now being supplied by product manufactured in Monrovia to approved markets outside the U.S; (iv) all non-sterile preloaded silicone IOLs for Japan are shipping out of the U.S; manufacture Collamer buttons from Aliso Viejo, California to the Monrovia Facility. 27. On May 3, 2013, the Company filed a quarterly report for the first quarter of 2013 on Form 10-Q with the SEC (“2013 1Q Form 10-Q”), which was signed by defendant Andrews, and reiterated the Company’s previously reported financial and operational results and position. In addition, the 2013 1Q Form 10-Q also contained SOX certifications signed by defendants Caldwell and Andrews, stating that the financial information contained in the Form 10-Q was accurate and disclosed any material changes to the Company’s internal control over financial reporting. 28. The 2013 1Q Form 10-Q also noted that the Company “expects to yield significant savings in cost of goods, lower our global administrative and regulatory costs and reduce income taxes” as a result of the implementation of Project Comet. 29. On July 31, 2013, the Company issued a press release announcing financial and operational results for the second quarter of 2013, reporting revenue of $18.2 million, which represented 14% growth compared to $15.9 million reported for the second quarter of 2012. The press release also updated the status of Project Comet, representing in relevant part: (i) the project “continued to be basically on plan through the first half of the year,” though the Company decided to extend the project’s completion date until the first half of 2014; (ii) validations were successfully completed for the Visian Toric ICLs as expected and the Company plans to ship the first TICLs from Monrovia during the third quarter; (iii) sterile IOLs began shipping from Monrovia globally being manufactured in Monrovia. 30. Moreover, defendant Caldwell specifically commented on Project Comet in the press release, noting that the “manufacturing consolidation project remained basically on schedule as all IOLs and 21% of myopic ICLs through final inspection were manufactured in Monrovia during June. Throughout this three year process, supply and product quality have remained our priority.” 31. On August 6, 2013, the Company filed a quarterly report for the second quarter of 2013 on Form 10-Q with the SEC (“2013 2Q Form 10-Q”), which was signed by defendant Andrews, and reiterated the Company’s previously reported financial and operational results. In addition, the 2013 2Q Form 10-Q also contained SOX certifications signed by defendants Caldwell and Andrews, stating that the financial information contained in the Form 10-Q was accurate and disclosed any material changes to the Company’s internal control over financial reporting. 32. The 2013 2Q Form 10-Q also noted that STAAR “continues its manufacturing consolidation efforts in the second quarter of 2013”, which the Company “expects to yield significant savings in cost of goods, lower our global administrative and regulatory costs and reduce income taxes.” 33. On October 30, 2013, the Company issued a press release announcing financial and operational results for the third quarter of 2013, reporting revenue of $17.1 quarter of 2012. With regard to Project Comet, the Company stated, in relevant part: During the quarter the Company continued to make progress toward completing the manufacturing consolidation project by mid-2014. At the end of the second quarter the Company had approximately 7,500 ICLs in finished goods inventory. At the end of the third quarter the Company has approximately 11,400 ICLs in inventory held in both Europe and the U.S. This represents a 50% increase of ICLs in finished goods inventory during the quarter while shipping 15% more units from stock compared to the third quarter of 2012. This inventory build is consistent with management's plan to assure adequate supply and quality of product throughout this consolidation project. 34. On November 1, 2013, the Company filed a quarterly report for the third quarter of 2013 on Form 10-Q with the SEC (“2013 3Q Form 10-Q”), which was signed by defendant Brown, and reiterated the Company’s previously reported financial results. In addition, the 2013 3Q Form 10-Q also contained SOX certifications signed by defendants Caldwell and Brown, stating that the financial information contained in the Form 10-Q was accurate and disclosed any material changes to the Company’s internal control over financial reporting. 35. The 2013 3Q Form 10-Q also noted that STAAR “continues its manufacturing consolidation efforts in the third quarter of 2013”, which the Company “expects to yield significant savings in cost of goods, lower our global administrative and regulatory costs and reduce income taxes.” 36. On February 26, 2014, the Company issued a press release announcing financial and operational results for the fourth quarter and full year 2013, reporting the fourth quarter of 2012. With regard to Project Comet, the Company stated, in relevant part: During the quarter, the Company continued to make progress toward completing the manufacturing consolidation project by mid-2014. At the end of the fourth quarter the Company had approximately 17,100 ICLs in finished goods inventory, compared to approximately 11,400 ICLs in inventory held in both Europe and the U.S. at the end of the third quarter. This represents a 50% increase of ICLs in finished goods inventory during the quarter while shipping 29% more units from stock compared to the fourth quarter of 2012. This inventory build is consistent with management’s plan to assure adequate supply and quality of product throughout this consolidation project. Manufacturing yields of the ICL in the U.S. continue to increase. The Company will officially close its manufacturing capabilities in Switzerland in June 2014, and expects to add headcount in U.S. as it transfers manufacturing from Switzerland. 37. On March 12, 2014, the Company filed an annual report with the SEC on Form 10-K for the fourth quarter and year ended December 28, 2013 (the “2013 Form 10-K”), which was signed by, among others, defendants Caldwell and Brown, and reiterated the Company’s previously reported financial and operational results. In addition, the 2013 Form 10-K also contained SOX certifications signed by defendants Caldwell and Brown, stating that the financial information contained in the Form 10-K was accurate and disclosed any material changes to the Company’s internal control over financial reporting. 38. Moreover, the 2013 Form 10-K specifically noted that the Company “believes that it is substantially in compliance with the FDA’s Quality System Regulations and Medical Device Reporting regulations.” financial and operational results for the first quarter of 2014, reporting revenue of $20.2 million, a 12% increase over $18.0 million reported for the first quarter of 2013. The press release also stated STAAR “continued to make progress toward completing the manufacturing consolidation project by mid-2014”, representing in relevant part that: (i) the quarter’s inventory buildup was consistent with management's plan to assure adequate supply and quality of product throughout the consolidation project process and to prepare for the potential U.S. launch for the TICL; (ii) manufacturing yields of the ICL and TICL in the U.S. continued to improve during the quarter; and (iii) the Company will officially close its manufacturing capabilities in Switzerland in June 2014. 40. On May 13, 2014, the Company filed a quarterly report for the first quarter of 2014 on Form 10-Q with the SEC (“2014 1Q Form 10-Q”), which was signed by defendant Brown, and reiterated the Company’s previously reported financial and operational results. In addition, the 2014 1Q Form 10-Q also contained SOX certifications signed by defendants Caldwell and Brown, stating that the financial information contained in the Form 10-Q was accurate and disclosed any material changes to the Company’s internal control over financial reporting. 41. The 2014 1Q Form 10-Q also noted that the “consolidation efforts are proceeding according to plans and we expect this to continue through completion in the middle of 2014.” and/or misleading because they misrepresented and failed to disclose that the Company’s Monrovia Facility: (i) lacked adequate methodologies and facilities for the manufacture, packing, storage and installation of the Company’s implantable lenses; (ii) lacked adequate procedures for documenting complaints, sterility testing, and maintaining required records; and (iii) as a result of the foregoing, the Monrovia Facility was not in conformity with current good manufacturing practice requirements at all relevant times. The Truth Begins to Emerge 43. On June 30, 2014, the FDA publicly released a Warning Letter, dated May 21, 2014, concerning an inspection of STAAR’s Monrovia Facility that took place from February 10, 2014 to March 21, 2014. The FDA letter noted several regulatory violations at the Monrovia Facility, resulting in “adultered” lenses. 44. Specifically, the FDA Warning Letter stated that the Monrovia Facility lacks adequate “methods used in, or the facilities or controls used for” manufacture, packing, storage or installation of the Company’s implantable lenses, such as the Visian ICL and Collamer IOL. 45. Moreover, the Warning letter noted the Monrovia Facility had failed to (i) establish procedures for receiving, reviewing, and evaluating complaints by a formally designated unit, in violation of FDA regulations; and (ii) establish and maintain a “Design History File” for each type of device to demonstrate that the design was developed in accordance with the approved design plan, as required by the FDA. Monrovia Facility was “not in conformity with [] current good manufacturing practice requirements” . The FDA further advised STAAR that “failure to promptly correct these violations may result in regulatory action being initiated by the FDA without further notice.” 47. These adverse facts caused the value of STAAR shares to decline $1.89 or nearly 11.25%, to close at $14.91 on July 1, 2014. PLAINTIFF’S CLASS ACTION ALLEGATIONS 48. Plaintiff brings this action as a class action pursuant to Federal Rule of Civil Procedure 23(a) and (b)(3) on behalf of a Class, consisting of all those who purchased or otherwise acquired STAAR securities during the Class Period (the “Class”); and were damaged upon the revelation of the alleged corrective disclosures. Excluded from the Class are Defendants herein, the officers and directors of the Company, at all relevant times, members of their immediate families and their legal representatives, heirs, successors or assigns and any entity in which Defendants have or had a controlling interest. 49. The members of the Class are so numerous that joinder of all members is impracticable. Throughout the Class Period, STAAR securities were actively traded on the NASDAQ. While the exact number of Class members is unknown to Plaintiff at this time and can be ascertained only through appropriate discovery, Plaintiff believes that there are hundreds or thousands of members in the proposed Class. Record owners and transfer agent and may be notified of the pendency of this action by mail, using the form of notice similar to that customarily used in securities class actions. 50. Plaintiff’s claims are typical of the claims of the members of the Class as all members of the Class are similarly affected by Defendants’ wrongful conduct in violation of federal law that is complained of herein. 51. Plaintiff will fairly and adequately protect the interests of the members of the Class and has retained counsel competent and experienced in class and securities litigation. Plaintiff has no interests antagonistic to or in conflict with those of the Class. 52. Common questions of law and fact exist as to all members of the Class and predominate over any questions solely affecting individual members of the Class. Among the questions of law and fact common to the Class are:  whether the federal securities laws were violated by Defendants’ acts as alleged herein;  whether statements made by Defendants to the investing public during the Class Period misrepresented material facts about the business, operations and management of STAAR;  whether the Individual Defendants caused STAAR to issue false and misleading financial statements during the Class Period;  whether Defendants acted knowingly or recklessly in issuing false and misleading financial statements;  whether the prices of STAAR securities during the Class Period were artificially inflated because of the Defendants’ conduct complained of herein; and,  whether the members of the Class have sustained damages and, if so, what is the proper measure of damages. 53. A class action is superior to all other available methods for the fair and efficient adjudication of this controversy since joinder of all members is impracticable. Furthermore, as the damages suffered by individual Class members may be relatively small, the expense and burden of individual litigation make it impossible for members of the Class to individually redress the wrongs done to them. There will be no difficulty in the management of this action as a class action. 54. Plaintiff will rely, in part, upon the presumption of reliance established by the fraud-on-the-market doctrine in that:  Defendants made public misrepresentations or failed to disclose material facts during the Class Period;  the omissions and misrepresentations were material;  STAAR securities are traded in efficient markets;  the Company’s shares were liquid and traded with moderate to heavy volume during the Class Period;  the Company traded on the NASDAQ, and was covered by multiple analysts;  the misrepresentations and omissions alleged would tend to induce a reasonable investor to misjudge the value of the Company’s securities; and  Plaintiff and members of the Class purchased and/or sold STAAR securities between the time the Defendants failed to disclose or misrepresented material facts and the time the true facts were disclosed, without knowledge of the omitted or misrepresented facts. 55. Based upon the foregoing, Plaintiff and the members of the Class are entitled to a presumption of reliance upon the integrity of the market. 56. Alternatively, Plaintiffs and the members of the Class are entitled to the presumption of reliance established by the Supreme Court in Affiliated Ute Citizens of the State of Utah v. United States, 406 U.S. 128, 92 S. Ct. 2430 (1972), as Defendants omitted material information in their Class Period statements in violation of a duty to disclose such information, as detailed above. FIRST CLAIM Violation of Section 10(b) of The Exchange Act and Rule 10b-5 Against All Defendants 57. Plaintiff repeats and realleges each and every allegation contained above as if fully set forth herein. 58. During the Class Period, Defendants carried out a plan, scheme and course of conduct which was intended to and, throughout the Class Period, did: (1) deceive the investing public, including Plaintiff and other Class members, as alleged herein; and (2) cause Plaintiff and other members of the Class to purchase STAAR securities at artificially inflated prices. In furtherance of this unlawful scheme, plan and course of conduct, each of the Defendants took the actions set forth herein. made untrue statements of material fact and/or omitted to state material facts necessary to make the statements not misleading; and (c) engaged in acts, practices, and a course of business that operated as a fraud and deceit upon the purchasers of the Company’s securities in an effort to maintain artificially high market prices for STAAR securities in violation of Section 10(b) of the Exchange Act and Rule 10b-5 promulgated thereunder. All Defendants are sued either as primary participants in the wrongful and illegal conduct charged herein or as controlling persons as alleged below. 60. Defendants, individually and in concert, directly and indirectly, by the use, means or instrumentalities of interstate commerce and/or of the mails, engaged and participated in a continuous course of conduct to conceal adverse material information about the business, operations and future prospects of STAAR as specified herein. 61. These Defendants employed devices, schemes, and artifices to defraud while in possession of material adverse non-public information, and engaged in acts, practices, and a course of conduct as alleged herein in an effort to assure investors of STAAR’s value and performance and continued substantial growth, which included the making of, or participation in the making of, untrue statements of material facts and omitting to state material facts necessary in order to make the statements made about STAAR and its business operations and future prospects in the light of the circumstances under which they were made, not misleading, as set forth more particularly herein, and deceit upon the purchasers of STAAR securities during the Class Period. 62. Caldwell’s, Andrews’, and Brown’s primary liability, and controlling person liability, arises from the following facts: (1) Caldwell, Andrews, and Brown were high-level executives, directors, and/or agents at the Company during the Class Period and members of the Company’s management team or had control thereof; (2) Caldwell, Andrews, and Brown, by virtue of their responsibilities and activities as senior officers and/or directors of the Company, were privy to and participated in the creation, development and reporting of the Company’s financial condition; (3) Caldwell, Andrews, and Brown enjoyed significant personal contact and familiarity with the other Defendants and were advised of and had access to other members of the Company’s management team, internal reports and other data and information about the Company’s finances, operations, and sales at all relevant times; and (4) Caldwell, Andrews, and Brown were aware of the Company’s dissemination of information to the investing public which they knew or recklessly disregarded was materially false and misleading. 63. Defendants had actual knowledge of the misrepresentations and omissions of material facts set forth herein, or acted with reckless disregard for the truth in that they failed to ascertain and to disclose such facts, even though such facts were available to them. Such Defendants’ material misrepresentations and/or omissions were done knowingly or recklessly and for the purpose and effect of concealing STAAR’s true operating condition at the Monrovia Facility and future business prospects from the demonstrated by Defendants’ misstatements and omissions regarding the Company’s operational condition at the Monrovia Facility throughout the Class Period, Defendants, if they did not have actual knowledge of the misrepresentations and omissions alleged, were reckless in failing to obtain such knowledge by deliberately refraining from taking those steps necessary to discover whether those statements were false or misleading. 64. As a result of the dissemination of the materially false and misleading information and failure to disclose material facts, as set forth above, the market price of STAAR securities was artificially inflated during the Class Period. In ignorance of the fact that market prices of STAAR’s publicly-traded securities were artificially inflated, and relying directly or indirectly on the false and misleading statements made by Defendants, or upon the integrity of the market in which the common stock trades, and/or on the absence of material adverse information that was known to or recklessly disregarded by Defendants but not disclosed in public statements by Defendants during the Class Period, Plaintiff and the other members of the Class acquired STAAR securities during the Class Period at artificially high prices and were or will be damaged thereby. 65. At the time of said misrepresentations and omissions, Plaintiff and other members of the Class were ignorant of their falsity, and believed them to be true. Had Plaintiff and the other members of the Class and the marketplace known the truth regarding STAAR’s true operational condition, which was not disclosed by Defendants, acquired their STAAR’s securities, or, if they had acquired such securities during the Class Period, they would not have done so at the artificially inflated prices that they paid. 66. By virtue of the foregoing, Defendants have violated Section 10(b) of the Exchange Act, and Rule 10b-5 promulgated thereunder. 67. As a direct and proximate result of Defendants’ wrongful conduct, Plaintiff and the other members of the Class suffered damages in connection with their respective purchases and sales of the Company’s securities during the Class Period. 68. This action was filed within two years of discovery of the fraud and within five years of each plaintiff’s purchases of securities giving rise to the cause of action. SECOND CLAIM Violation of Section 20(a) of The Exchange Act Against The Individual Defendants 69. Plaintiff repeats and realleges each and every allegation contained above as if fully set forth herein. 70. Caldwell, Andrews, and Brown acted as controlling persons of STAAR within the meaning of Section 20(a) of the Exchange Act as alleged herein. By virtue of their high-level positions, agency, ownership and contractual rights, and participation in and/or awareness of the Company’s operations and/or intimate knowledge of the false financial statements filed by the Company with the SEC and disseminated to the investing public, Caldwell, Andrews, and Brown had the power to influence and control, Company, including the content and dissemination of the various statements that Plaintiff contends are false and misleading. Caldwell, Andrews, and Brown were provided with or had unlimited access to copies of the Company’s reports, press releases, public filings and other statements alleged by Plaintiff to have been misleading prior to and/or shortly after these statements were issued and had the ability to prevent the issuance of the statements or to cause the statements to be corrected. 71. In particular, Caldwell, Andrews, and Brown had direct and supervisory involvement in the day-to-day operations of the Company and, therefore, are presumed to have had the power to control or influence the particular transactions giving rise to the securities violations as alleged herein, and exercised the same. 72. As set forth above, STAAR, Caldwell, Andrews, and Brown each violated Section 10(b), and Rule 10b-5 promulgated thereunder, by their acts and omissions as alleged in this Complaint. 73. By virtue of their positions as controlling persons, Caldwell, Andrews, and Brown are liable pursuant to Section 20(a) of the Exchange Act. As a direct and proximate result of Defendants’ wrongful conduct, Plaintiff and other members of the Class suffered damages in connection with their purchases of the Company’s securities during the Class Period. 74. This action was filed within two years of discovery of the fraud and within five years of each Plaintiff’s purchases of securities giving rise to the cause of action. a) Determining that this action is a proper class action, designating Plaintiff as Lead Plaintiff and certifying Plaintiff as a class representative under Rule 23 of the Federal Rules of Civil Procedure and Plaintiff’s counsel as Lead Counsel; b) Awarding compensatory damages in favor of Plaintiff and the other Class members against all Defendants, jointly and severally, for all damages sustained as a result of Defendants’ wrongdoing, in an amount to be proven at trial, including interest thereon; c) Awarding Plaintiff and the Class their reasonable costs and expenses incurred in this action, including counsel fees and expert fees; and d) Such other and further relief as the Court may deem just and proper. JURY TRIAL DEMANDED Plaintiff hereby demands a trial by jury. Dated: July 8, 2014 GLANCY BINKOW & GOLDBERG LLP By: s/ Lionel Z. Glancy Lionel Z. Glancy Michael Goldberg Robert V. Prongay 1925 Century Park East, Suite 2100 Los Angeles, CA 90067 Telephone: (310) 201-9150 Facsimile: (310) 201-9160 Email: [email protected] POMERANTZ LLP Jeremy A. Lieberman Francis P. McConville 600 Third Avenue, 20th Floor New York, New York 10016 Telephone: 212-661-1100 Facsimile: 212-661-8665 POMERANTZ LLP Patrick V. Dahlstrom 10 South La Salle Street, Suite 3505 Chicago, Illinois 60603 Telephone: (312) 377-1181 Facsimile: (312) 377-1184 [email protected] Counsel for Plaintiff Edward Todd STAAR Surgical Company (STAA) Todd, Edward LIST OF PURCHASES AND SALES PURCHASE NUMBER OF PRICE PER DATE OR SALE SHS/UTS SH/UT 4/23/2014 PUR 200 $19.3220
securities
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BURSOR & FISHER, P.A. L. Timothy Fisher (State Bar No. 191626) Annick M. Persinger (State Bar No. 272996) Yeremey O. Krivoshey (State Bar No. 295032) 1990 North California Blvd., Suite 940 Walnut Creek, CA 94596 Telephone: (925) 300-4455 Facsimile: (925) 407-2700 E-Mail: [email protected] [email protected] [email protected] BURSOR & FISHER, P.A. Scott A. Bursor (State Bar No. 276006) 888 Seventh Avenue New York, NY 10019 Telephone: (212) 989-9113 Facsimile: (212) 989-9163 E-Mail: [email protected] Attorneys for Plaintiff UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF CALIFORNIA DANIEL GLANTZ, on Behalf of Himself and all Others Similarly Situated, Case No. CLASS ACTION COMPLAINT JURY TRIAL DEMANDED Plaintiff, v. LOBEL FINANCIAL CORP., Defendant. Plaintiff Daniel Glantz (“Plaintiff”), individually and on behalf of all others similarly situated, alleges the following on information and belief, except that Plaintiff’s allegations as to his own actions are based on personal knowledge. NATURE OF THE ACTION 1. Between December 29, 2015 and January 15, 2016, Defendant Lobel Financial Corporation (“Lobel” or “Defendant”) made 8 calls to Plaintiff on his cellular telephone using an autodialer and/or an artificial or prerecorded voice to collect a debt owed by Rodrigo, the previous owner of her cellular telephone number. Plaintiff did not give Lobel prior express written consent to make these calls. 2. Plaintiff brings this action for injunctive relief and statutory damages arising out of and relating to the conduct of Lobel in negligently, knowingly, and willfully contacting Plaintiff and class members on their telephones using an artificial or prerecorded voice without their prior express written consent within the meaning of the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq. (“TCPA”). PARTIES 3. Plaintiff Daniel Glantz is, and at all times mentioned herein was, a resident of Napa, California and a citizen of the State of California. 4. Defendant Lobel Financial Corporation is a California corporation with its principal place of business at 1150 N. Magnolia Ave., Anaheim, CA 92801. Defendant is a debt collector. JURISDICTION AND VENUE 5. This Court has subject matter jurisdiction over this action pursuant to the Class Action Fairness Act of 2005, Pub. L. No. 109-2 Stat. 4 (“CAFA”), which, inter alia, amends 28 U.S.C. § 1332, at new subsection (d), conferring federal jurisdiction over class actions where, as here: (a) there are 100 or more members in the proposed classes; (b) some members of the proposed classes have a different citizenship from Defendant; and (c) the claims of the proposed class members exceed the sum or value of five million dollars ($5,000,000) in aggregate. See 28 U.S.C. § 1332(d)(2) and (6). 6. This Court also has federal question jurisdiction pursuant to 28 U.S.C. § 1331 because this action involves violations of a federal statute, the TCPA. 7. Venue is proper in this Court under 28 U.S.C. § 1391 because Defendant transacts significant business within this District, and because a substantial part of the events giving rise to Plaintiff’s claims took place within this District. FACTS COMMON TO ALL CAUSES OF ACTION A. The Telephone Consumer Protection Act Of 1991 8. In 1991, Congress enacted the TCPA in response to a growing number of consumer complaints regarding certain telemarketing practices. 9. Among other things, the TCPA prohibits “initiat[ing] any telephone call to any residential telephone line using an artificial or prerecorded voice to deliver a message without the prior express consent of the called party. . . .” 10. According to findings by the Federal Communications Commission (“FCC”), such calls are prohibited because prerecorded telephone calls are a greater nuisance and invasion of privacy than live solicitation calls, and such calls are costly and inconvenient. 11. The FCC has issued rulings clarifying that in order to obtain an individual’s consent, a clear, unambiguous, and conspicuous written disclosure must be provided by the individual. 2012 FCC Order, 27 FCC Rcd. at 1839 (“[R]equiring prior written consent will better protect consumer privacy because such consent requires conspicuous action by the consumer—providing permission in writing—to authorize autodialed or prerecorded telemarketing calls. . . .”). B. Defendant’s Robocalls to Plaintiff and Class Members 12. Prior to the calls at issue in this action, Plaintiff had never had any contact with Defendant. Plaintiff has never consented in writing, or otherwise, to receive telephone calls from Defendant. Plaintiff has never provided Defendant with his telephone number. 13. The following chart shows each date and time that Defendant called Plaintiff on his cellular telephone number: Defendant’s Calls to Plaintiff Date Time Number Calling 12/19/15 7:20 AM (714) 995-33331 12/31/15 7:27 AM (714) 995-3333 01/04/16 7:27 AM (714) 995-3333 01/07/16 2:57 PM (714) 995-3333 01/07/16 3:04 PM (714) 995-3333 01/08/16 7:19 AM (714) 995-3333 01/14/16 2:29 PM (714) 995-3333 01/15/16 7:44 AM (714) 995-3333 14. In total, Defendant called Plaintiff at least eight times using an autodialer and/or an artificial or prerecorded voice without his prior express written consent. 15. When Mr. Glantz answered these calls, he heard a momentary pause before someone started speaking to him. 16. Mr. Glantz repeatedly told Defendant that he was not Rodrigo, the person they were looking for, and asked that he not be called anymore, but Defendant kept calling. 17. Online consumer complaints regarding Defendant’s unsolicited telemarketing robocalls from this same number are legion:  “They are calling my number for someone else. They called with a different number before but I was away from my phone so they left a message on my phone for someone else.” (dated January 1, 2016).2  “I have called this number back several times telling they are calling someone else and that this is new number to me. I have them blocked and they hang up on me.” (dated November 15, 2015).3  “They are calling this number for someone else.” (dated December 12, 2015).4 1 This 714-995-3333 number is listed on Defendant’s website as its Customer Service Center. See http://www.lobelfinancial.com/make-a-payment (“Please contact our Customer Service Center at 714-995-3333 to make a payment using your routing and checking account number or a debit card with a Visa or MasterCard logo.”). 2 http://www.411.com/phone/1-714-995-3333 (last visited February 17, 2016). 3 Id. 4 Id.  “SCAM. Received a call from this number SIMULTANEOUSLY on my home phone, cell phone and Google voice number. Caller looking for someone named Irene and claimed to be Dell Financial Services (even though app on my cell phone identified them as Lobel Financial).” (dated September 4, 2014).5  “I've gotten a number of calls from them looking for a William, caller speaks in such a thick Hispanic accent that I have trouble identifying her name, and she gives a call-back number speaking so quickly that I only hear part of the number. When I finally got it (different than the number identified) I called and told them that the person they are calling no longer has this number (I've only had it for a few weeks) and was told they would email their agents to try to identify which account it was.....but they still call. Have now figured out how to auto reject the calls on my new phone.” (dated October 31, 2014).6  “They're calling again - currently, the genius is sitting on hold. I could hear ‘lobel!’ from the others in the room, but this guy said nothing. Will see how many times they call back this time, sigh.”7 (dated November 9, 2015).  “Keeps calling to collect from previous owner of phone #. I've told them dozens of times it's a wrong # yet they keep calling.” (dated May 29, 2015).8  “714-995-3333 Call for someone that does not live here. Asked them to quit calling but calls continued. Last time told them that the person still is not here and quit calling. They said that they would remove my number. If it happens again I guess that I will be contacting my attorney and state AG office.” (dated December 2015).9  “I don't owe this debt and I have told them they have the wrong number they still call my phone and won't stop I am going to call a lawyer to file charges.” (dated August 15, 2015).10  “They are looking for someone by the name of Marvin I have told them this was not his phone number but they still keep calling.” (dated August 12, 2015).11  “They keep calling e[v]en after being t[o]ld [I’m] not the person their looking for.” (dated August 21, 2015).12  “The person they asked for I told them I don’t know that person I asked the debtor to stop calling they continue you call.” (dated December 24, 2014).13 5 http://800notes.com/Phone.aspx/1-714-995-3333 (last visited February 17, 2016). 6 Id. 7 Id. 8 https://www.shouldianswer.com/phone-number/7149953333 (last visited February 17, 2016). 9 http://dncl.me/7149953333.tel (last visited February 17, 2016). 10 http://findwhocallsyou.com/1-714-995-3333 (last visited February 17, 2016). 11 Id. 12 http://www.whytheycalled.com/714-995-3333/ (last visited February 17, 2016). 13 Id. CLASS ACTION ALLEGATIONS 18. Plaintiff brings this action on behalf of himself and on behalf of all other persons similarly situated. 19. Plaintiff proposes the following Robocall Class definition, subject to amendment as appropriate: All persons within the United States who (a) received a non- emergency telephone call; (b) on his or her cellular telephone or residential telephone line; (c) made by or on behalf of Defendant in order to promote its products or services; (d) for whom Defendant had no record of prior express written consent; (e) and such phone call was made with the use of an artificial or prerecorded voice; (f) at any time in the period that begins four years before the filing of the complaint in this action to the date that class notice is disseminated. Collectively, all these persons will be referred to as the “Robocall Class.” Plaintiff represents, and is a member of, this proposed class. Excluded from the Robocall Class are Defendant and any entities in which Defendant has a controlling interest, Defendant’s agents and employees, any Judge and/or Magistrate Judge to whom this action is assigned and any member of such Judges’ staffs and immediate families. 20. Plaintiff also proposes the following Autodialer Class definition: All persons within the United States who (a) received a non- emergency telephone call; (b) on his or her cellular telephone or residential telephone line; (c) made by or on behalf of Defendant in order to promote its products or services; (d) for whom Defendant had no record of prior express written consent; (e) and such phone call was made with the use of an automatic telephone dialing system as defined under the TCPA; (f) at any time in the period that begins four years before the filing of the complaint in this action to the date that class notice is disseminated. 21. Collectively, all these persons will be referred to as the “Autodialer Class.” Plaintiff represents, and is a member of, this proposed class. Excluded from the Autodialer Class are Defendant and any entities in which Defendant has a controlling interest, Defendant’s agents and employees, any Judge and/or Magistrate Judge to whom this action is assigned and any member of such Judges’ staffs and immediate families. 22. Plaintiff does not know the exact number of members in the proposed classes, but reasonably believes based on the scale of Defendant’s business, and the number of autodialed robocalls that he received, that the classes are so numerous that individual joinder would be impracticable. 23. Plaintiff and all members of the proposed classes have been harmed by the acts of Defendant in the form of multiple involuntary telephone and electrical charges, the aggravation, nuisance, and invasion of privacy that necessarily accompanies the receipt of unsolicited and harassing telephone calls, and violations of their statutory rights. 24. The disposition of the claims in a class action will provide substantial benefit to the parties and the Court in avoiding a multiplicity of identical suits. The proposed classes can be identified easily through records maintained by Defendant. 25. There are well defined, nearly identical, questions of law and fact affecting all parties. The questions of law and fact involving the class claims predominate over questions which may affect individual members of the proposed classes. Those common question of law and fact include, but are not limited to, the following: a. Whether Defendant made telephone calls to class members using an artificial or prerecorded voice without their prior express written consent; b. Whether Defendant’s conduct was knowing and/or willful; c. Whether Defendant is liable for damages, and the amount of such damages, and d. Whether Defendant should be enjoined from engaging in such conduct in the future. 26. As a person who received numerous and repeated calls on his telephone using an artificial or prerecorded voice, without his prior express written consent, Plaintiff asserts claims that are typical of each member of the classes. Plaintiff will fairly and adequately represent and protect the interests of the proposed classes, and has no interests which are antagonistic to any member of the proposed classes. 27. Plaintiff has retained counsel experienced in handling class action claims involving violations of federal and state consumer protection statutes. 28. A class action is the superior method for the fair and efficient adjudication of this controversy. Class wide relief is essential to compel Defendant to comply with the TCPA. The interest of the members of the proposed classes in individually controlling the prosecution of separate claims against Defendant is small because the statutory damages in an individual action for violation of the TCPA are relatively small. Management of these claims is likely to present significantly fewer difficulties than are presented in many class claims because the calls at issue are all automated and the members of the classes, by definition, did not provide the prior express consent required under the statute to authorize calls to their telephones. 29. Defendant has acted on grounds generally applicable to the proposed classes, thereby making final injunctive relief and corresponding declaratory relief with respect to the proposed classes as a whole appropriate. Moreover, on information and belief, Plaintiff alleges that the TCPA violations complained of herein are substantially likely to continue in the future if an injunction is not entered. CAUSES OF ACTION FIRST COUNT KNOWING AND/OR WILLFUL VIOLATIONS OF THE TELEPHONE CONSUMER PROTECTION ACT, 47 U.S.C. § 227, et seq. 30. Plaintiff incorporates by reference the foregoing paragraphs of this Complaint as if fully stated herein. 31. The foregoing acts and omissions of Defendant constitute numerous and multiple knowing and/or willful violations of the TCPA, including but not limited to each of the above-cited provisions of 47 U.S.C. § 227 et seq. 32. As a result of Defendant’s knowing and/or willful violations of 47 U.S.C. § 227 et seq., Plaintiff and members of the proposed classes are entitled to treble damages of up to $1,500.00 for each and every call in violation of the statute, pursuant to 47 U.S.C. § 227(b)(3)(C). 33. Plaintiff and members of the proposed classes are also entitled to and do seek injunctive relief prohibiting such conduct violating the TCPA by Defendant in the future. 34. Plaintiff and members of the proposed classes are also entitled to an award of attorneys’ fees and costs. SECOND COUNT VIOLATIONS OF THE TELEPHONE CONSUMER PROTECTION ACT, 47 U.S.C. § 227, et seq. 35. Plaintiff incorporates by reference the foregoing paragraphs of this Complaint as if fully stated herein. 36. The foregoing acts and omissions of Defendant constitute numerous and multiple violations of the TCPA, including but not limited to each of the above-cited provisions of 47 U.S.C. § 227 et seq. 37. As a result of Defendant’s violations of 47 U.S.C. § 227 et seq., Plaintiff and members of the classes are entitled to an award of $500.00 in statutory damages for each and every call in violation of the statute, pursuant to 47 U.S.C. § 227(b)(3)(B). 38. Plaintiff and members of the proposed classes are also entitled to and do seek injunctive relief prohibiting such conduct violating the TCPA by Defendant in the future. 39. Plaintiff and members of the proposed classes are also entitled to an award of attorneys’ fees and costs. PRAYER FOR RELIEF WHEREFORE, Plaintiff respectfully requests that the Court grant Plaintiff and all members of the proposed classes the following relief against Defendant: a. Injunctive relief prohibiting such violations of the TCPA by Defendant in the future; b. As a result of Defendant’s willful and/or knowing violations of the TCPA, Plaintiff seeks for himself and each member of the proposed classes treble damages, as provided by statute, of up to $1,500.00 for each and every call that violated the TCPA; c. As a result of Defendant’s violations of the TCPA, Plaintiff seeks for himself and each member of the proposed classes $500.00 in statutory damages for each and every call that violated the TCPA; d. An award of attorneys’ fees and costs to counsel for Plaintiff and the proposed classes; e. An order certifying this action to be a proper class action pursuant to Federal Rule of Civil Procedure 23, establishing appropriate classes, finding that Plaintiff is a proper representative of the classes, and appointing the lawyers and law firm representing Plaintiff as counsel for the classes; f. Such other relief as the Court deems just and proper. DEMAND FOR JURY TRIAL Pursuant to Federal Rule of Civil Procedure 38(b), Plaintiff demands a trial by jury of any and all issues in this action so triable of right. Dated: February 17, 2016 Respectfully submitted, BURSOR & FISHER, P.A. By: /s/ L. Timothy Fisher L. Timothy Fisher L. Timothy Fisher (State Bar No. 191626) Annick M. Persinger (State Bar No. 272996) Yeremey O. Krivoshey (State Bar No.295032) 1990 North California Blvd., Suite 940 Walnut Creek, CA 94596 Telephone: (925) 300-4455 Email: [email protected] [email protected] [email protected] BURSOR & FISHER, P.A. Scott A. Bursor (State Bar No. 276006) 888 Seventh Avenue New York, NY 10019 Telephone: (212) 989-9113 Facsimile: (212) 989-9163 E-Mail: [email protected] Attorneys for Plaintiff
privacy
yFWdBIkBRpLueGJZnXnM
UNITED STATES DISTRICT COURT DISTRICT OF CONNECTICUT CIVIL ACTION NO. JUSTIN TUSSEY, Individually and on Behalf of All Others Similarly Situated, 3:22-CV-00186 Plaintiff, CLASS ACTION COMPLAINT vs. PRATT & WHITNEY DIVISION, RAYTHEON TECHNOLOGIES CORPORATION, QUEST GLOBAL SERVICES-NA, INC., BELCAN ENGINEERING GROUP, LLC, CYIENT, INC., PARAMETRIC SOLUTIONS, INC., AGILIS ENGINEERING, INC., MAHESH PATEL, ROBERT HARVEY, HARPREET WASAN, STEVEN HOUGHTALING, THOMAS EDWARDS, and GARY PRUS, Defendants. DEMAND FOR JURY TRIAL ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) Plaintiff Justin Tussey, individually and on behalf of a class of similarly situated individuals, brings this action for damages and injunctive relief under the antitrust laws of the United States for actual damages, treble damages declaratory and injunctive relief, costs of suit, pre- and post- judgment interest, and other relief and alleges as follows. INTRODUCTION 1. This is a class action under the Sherman Act which challenges an illegal conspiracy among Raytheon Technologies Corporation (defined below) and several outsource engineering suppliers (i.e., the Supplier Defendants as defined below) to restrict the hiring and recruiting of engineers and other skilled laborers working on aerospace projects (“Engineers”) among their respective companies (the “No-Poach Agreement”). 2. The Defendants (defined below) entered into and maintained this No-Poach Agreement at least as early as 2011 and continued it until at least 2019. Throughout this time, and indeed until just recently when indictments against several of the Individual Defendants (defined below) were unsealed, Defendants concealed their No-Poach Agreement from their employees and independent contractors. 3. The scope of the No-Poach Agreement was broad, covering at least all Engineers employed by (or working as an independent contractor for) Defendants to work on P&W (defined below) projects and statements of work in the United States and its territories. 4. This No-Poach Agreement was intended to, and did, reduce competition for Engineers’ services and, as a result, suppressed the job mobility of and compensation to Plaintiff and the members of the proposed Class (defined herein) below the levels that would have prevailed but for the illegal No-Poach Agreement. 5. Defendants reached their unlawful horizontal agreement at the highest levels of their organizations, through verbal agreements that were later confirmed by Defendants, by their conduct and in their emails, which they agreed to conceal from outsiders, from their respective employees who make up the proposed Class, and from the public. As described below, Defendants’ senior executives periodically reaffirmed, monitored, and policed the No-Poach Agreement. 6. The No-Poach Agreement was exposed on December 9, 2021, when the United States Department of Justice (“DOJ”) partially unsealed a criminal antitrust action against the former Director of Global Engineering Sourcing at P&W, Mahesh Patel. In a supporting affidavit filed by the Defense Criminal Investigative Service of the United States Department of Defense, Office of Inspector General (“DCIS”), the DOJ (and DCIS) alleged that Patel conspired with the Supplier Defendants to restrict the hiring and recruiting of Engineers with the goal and effect of suppressing Engineers’ compensation wages. See Aff. in Supp. of Criminal Compl. and Arrest Warrant, United States v. Patel, No. 3:21-mj-1189, ECF No. 15 (D. Conn. Dec. 9, 2021) (“DCIS Affidavit”). 7. Then, on December 15, 2021, the DOJ filed an indictment, naming Patel, as well as Robert Harvey, Harpreet Wasan, Steven Houghtaling, Thomas Edwards, and Gary Prus as defendants (all of which are named as Individual Defendants herein), and charging them with one count of violating §1 of the Sherman Act, 15 U.S.C. §1. The indictment quotes extensively from email correspondence among the Individual Defendants, in which they discuss, memorialize and police the No-Poach Agreement alleged in this Complaint (hereafter the “December 15 Indictment”). 8. The DCIS Affidavit and the December 15 Indictment outline how Defendants, through their officers, directors, agents, employees, or representatives, agreed not to compete for the services of each other’s Engineers, specifically by agreeing to restrict the hiring and recruiting of Engineers between and among Suppliers in the United States and its territories. 9. The No-Poach Agreement resulted in hiring and recruiting restrictions, which had the common purpose of limiting competition for, and thereby restricting the free movement and compensation of, Engineers within the aerospace engineering industry. The No-Poach Agreement artificially reduced or eliminated Engineers’ ability to obtain better terms of employment, including compensation, at current and future employers. 10. The hiring and recruiting restrictions that make up the No-Poach Agreement resulted from Defendants’ shared financial motivations, specifically a desire to suppress wages and thereby lessen their own labor costs in fulfillment of aerospace contracts. 11. Defendants monitored each other’s compliance with the unlawful No-Poach Agreement and communicated to enforce compliance. For instance, Defendants repeatedly reported perceived rule breaking by their co-conspirators to Patel. And as Patel had the ability to punish violators by withholding future lucrative work from the violator, he was integral in ensuring that any violations of the No-Poach Agreement cease forthwith. 12. Defendants directly linked the operations of the No-Poach Agreement to the financial benefits that would accrue to them from suppressing wages, noting, for example, that discipline in “‘not hir[ing] any partners employee’” was essential to “‘pre[v]ent poaching and price war.’” DCIS Affidavit, ¶24. 13. Given that the No-Poach Agreement was made and enforced confidentially and at the highest levels of the organizations, Defendants succeeded in concealing it from Plaintiff and the members of the Class. Not until the DOJ’s criminal investigation of Patel, and the resulting filing of the DCIS Affidavit and December 15 Indictment exposing the No-Poach Agreement became public did the existence of the anticompetitive No-Poach Agreement come to light. 14. Defendants were aware that their conduct was illegal. On multiple occasions, they internally raised concerns that restricting the hiring of employees under the No-Poach Agreement was illegal. 15. The No-Poach Agreement at issue in this case reduced competition for aerospace Engineers and, as a result, it reduced Plaintiff’s job mobility and enabled Defendants to pay their employees, including Plaintiff and members of the Class, less than they would have been paid absent the No-Poach Agreement. The No-Poach Agreement is thus a per se unlawful restraint of trade under the federal antitrust laws and injured Plaintiff and the members of the Class. Plaintiff seeks injunctive relief and damages for violations of §1 of the Sherman Act, 15 U.S.C. §1. THE PARTIES A. Plaintiff 16. Plaintiff Justin Tussey (“Plaintiff”) is a citizen and resident of the State of Florida. Plaintiff was employed as an Engineer for PSI beginning in February 2017 and continuing through November 2021, working on P&W projects during the 2017-2019 time period. Plaintiff applied for engineering positions at another Defendant during the time period at issue, and was never contacted about those employment opportunities. As a result, Plaintiff was injured in his business or property by the illegal conduct alleged in this Complaint. B. Defendants 17. Defendant Pratt & Whitney Division (“Pratt & Whitney” or “P&W”) is a subsidiary of defendant Raytheon Technologies Corporation (“Raytheon Technologies”) and is incorporated in Delaware with its principal place of business in East Hartford, Connecticut. Pratt & Whitney is one of the largest aerospace engine design, manufacture, and service companies in the United States. During the Class Period, Pratt & Whitney and/or its predecessors, wholly owned or controlled subsidiaries, or other affiliates employed and paid wages, salaries, and/or benefits to Class members in the United States. Pratt & Whitney is, on information and belief, identified as “Company A” as alleged in the DCIS Affidavit. See DCIS Affidavit, ¶5. 18. Defendant QuEST Global Services-NA, Inc. (“QuEST”) is incorporated in Ohio with its principal place of business in East Hartford, Connecticut. During the Class Period, QuEST and/or its predecessors, wholly owned or controlled subsidiaries, or other affiliates employed and paid wages, salaries, and/or benefits to Class members in the United States. QuEST is, on information and belief, identified as “Company B” in the DCIS Affidavit. See DCIS Affidavit, ¶6(a). 19. Defendant Belcan Engineering Group, LLC (“Belcan”) is incorporated in Ohio with its principal place of business in Windsor, Connecticut. During the Class Period, Belcan and/or its predecessors, wholly owned or controlled subsidiaries, or other affiliates employed and paid wages, salaries, and/or benefits to Class members in the United States. Belcan is, on information and belief, identified as “Company C” in the DCIS Affidavit. See DCIS Affidavit, ¶6(b). 20. Defendant Cyient, Inc. (“Cyient”) is incorporated in California with its principal place of business in East Hartford, Connecticut. Prior to 2014, Cyient was known under a different corporate name, Infotech Enterprises, Limited. During the Class Period, Cyient and/or its predecessors, wholly owned or controlled subsidiaries, or other affiliates employed and paid wages, salaries, and/or benefits to Class members in the United States. Cyient is, on information and belief, identified as “Company D” in the DCIS Affidavit. See DCIS Affidavit, ¶6(c). 21. Defendant Parametric Solutions, Inc. (“PSI”) is incorporated in Florida with its principal place of business in Jupiter, Florida. During the Class Period, PSI and/or its predecessors, wholly owned or controlled subsidiaries, or other affiliates employed and paid wages, salaries, and/or benefits to Class members in the United States. PSI is, on information and belief, identified as “Company E” in the DCIS Affidavit. See DCIS Affidavit, ¶6(d). 22. Defendant Agilis Engineering, Inc. (“Agilis”) is incorporated in Florida with its principal place of business in Palm Beach Gardens, Florida. During the Class Period, Agilis and/or its predecessors, wholly owned or controlled subsidiaries, or other affiliates employed and paid wages, salaries, and/or benefits to Class members in the United States. Agilis is, on information and belief, identified as “Company F” in the DCIS Affidavit. See DCIS Affidavit, ¶6(e). 23. Defendants QuEST, Belcan, Cyient, PSI, and Agilis are referred to collectively as the “Suppliers” or “Supplier Defendants.” 24. Defendant Mahesh Patel (“Patel”) is a natural person who resides in Glastonbury, Connecticut. Patel was the Manager and Director of the Pratt & Whitney unit that managed the relationship between Pratt & Whitney and its suppliers. He was the highest-ranking employee within that unit and managed a team of associates from his office in East Hartford, Connecticut. Patel was the main enforcer of Defendants’ illegal agreement and served as an intermediary for communications between co-conspirators. Patel left Pratt & Whitney in March 2020. 25. Defendant Robert (Bob) Harvey (“Harvey”) is natural person residing in Farmington, Connecticut. Beginning in 2010, Harvey worked for QuEST as Senior V.P., then President- Strategic Accounts, and, as of 2019, President-Global Business Head. Harvey worked principally from an office in East Hartford, Connecticut. From 1998 to 2000, Harvey worked for Pratt & Whitney as a Senior V.P. Harvey, on information and belief, is identified in the DCIS Affidavit as “Co-Conspirator 1.” See DCIS Affidavit, ¶8(a). 26. Defendant Harpreet Wasan (“Wasan”) is a natural person residing in South Glastonbury, Connecticut. Beginning in early 2015, Wasan was V.P./Strategic Client Partner at QuEST, and worked principally from offices in East Hartford, Connecticut and Tokyo, Japan. He left QuEST in early 2021. Prior to his roles at QuEST, Wasan worked at Pratt & Whitney for approximately ten years. Wasan, on information and belief, is identified in the DCIS Affidavit as “Co-Conspirator 3.” See DCIS Affidavit, ¶8(c). 27. Defendant Steven Houghtaling (“Houghtaling”) is a natural person and resident of Connecticut. In 2013, he began working for Belcan as a General Manager, and was promoted to V.P. in 2015. Since 2019, he has served as Belcan’s Senior V.P., working principally from an office in Windsor, Connecticut. Houghtaling, on information and belief, is identified in the DCIS Affidavit as “Co-Conspirator 5.” See DCIS Affidavit, ¶8(e). 28. Defendant Thomas Edwards (“Edwards”) is a natural person and resident of Connecticut. Starting in or around 2010, Edwards was employed at the company now known as Cyient, and since around 2013, has been President for Cyient’s North America operations. He worked principally from an office in East Hartford, Connecticut. Edwards, on information and belief, is identified in the DCIS Affidavit as “Co-Conspirator 6.” See DCIS Affidavit, ¶8(f). 29. Defendant Gary Prus (“Prus”) is a natural person and resident of Florida. Beginning at least as early as 2015, Prus was Chief Operating Officer (“COO”)/Executive V.P. and part owner of PSI, and worked principally from an office in Jupiter, Florida. Prior to his employment with PSI, Prus worked for 18 years at Pratt & Whitney. Prus, on information and belief, is identified in the DCIS Affidavit as “Co-Conspirator 7.” See DCIS Affidavit, ¶8(g). 30. Defendants Patel, Harvey, Wasan, Houghtaling, Edwards, and Prus are referred to collectively as the “Individual Defendants.” 31. Defendants Pratt & Whitney, Raytheon Technologies, the Supplier Defendants, and the Individual Defendants are referred to collectively as “Defendants.” JURISDICTION AND VENUE 32. Plaintiff brings this action to recover treble damages, costs of suit, and reasonable attorneys’ fees, arising from Defendants’ violations of §1 of the Sherman Act, 15 U.S.C. §1. 33. The Court has subject matter jurisdiction pursuant to §§4 and 16 of the Clayton Act, 15 U.S.C. §§15 and 26, and 28 U.S.C. §§1331 and 1337. 34. Venue is proper in this judicial district pursuant to §12 of the Clayton Act, 15 U.S.C. §22, and 28 U.S.C. §1391(b) because a substantial part of the events giving rise to Plaintiff’s claims occurred in this District and a substantial portion of the affected interstate trade and commerce was carried out in this District. FACTUAL ALLEGATIONS 35. In 2016, the DOJ and United States Federal Trade Commission (“FTC”) issued guidance about the anticompetitive effects of no-poach agreements like the one at issue in this case. The guidance made clear that agreements between employers not to solicit or hire each other’s employees “eliminate competition in the same irredeemable way as agreements to fix product prices or allocate customers, which have traditionally been criminally investigated and prosecuted as hardcore cartel conduct.”1 36. Defendants’ No-Poach Agreement has substantially affected interstate commerce and has caused antitrust injury throughout the United States. The No-Poach Agreement is per se illegal under the federal antitrust laws, and thus, there is no requirement to define the relevant product or geographic markets. As the DOJ made clear in guidance it issued in 2016: “Naked wage-fixing or no-poaching agreements among employers, whether entered into directly or through a third-party intermediary, are per se illegal under the antitrust laws.”2 For avoidance of doubt, the relevant market is the services of aerospace Engineers in the United States and its territories. 37. The aerospace companies are characterized by high barriers to entry and specialized work. In a competitive labor market, Defendants would aggressively compete for Engineers by recruiting and hiring from each other and the small pool of candidates would result in higher wages and better benefits. This includes lateral recruiting, as a company seeking to hire a new employee will lessen the risks associated with that hire by seeking to hire a rival’s employee. 1 See Dep’t of Justice Antitrust Div. and Fed. Trade Comm’n, Antitrust Guidance for Human Resource Professionals, at 4 (Oct. 2016), https://www.justice.gov/atr/file/903511/download (last visited Jan. 31, 2022). 2 Dep’t of Justice Antitrust Div. and Fed. Trade Comm’n, supra n.1 at 3. 38. Absent their No-Poach Agreement, Defendants would have retained their Engineers by paying a wage which would have reduced the necessity of seeking other employment. Preemptive retention measures would naturally have led to increased compensation for all Engineers. 39. Beginning at least as early as 2011 and continuing through the present, Defendants agreed not to compete for each other’s Engineers in the aerospace industry working on projects for P&W, specifically by agreeing to restrict the hiring and recruiting of Engineers between and among Suppliers in the United States. 40. As the ultimate client, P&W enforced and mediated the illegal agreement. P&W did so largely through defendant Patel – a manager and later the director of the unit within P&W in charge of managing relationships with Suppliers. 41. The No-Poach Agreement restricted the free movement of Engineers within the aerospace engineering industry. The No-Poach Agreement thus artificially extended Engineers’ length of work at a given employer and/or reduced or eliminated their ability to advocate and obtain better terms of employment, including compensation. 42. The hiring and recruiting restrictions that make up the No-Poach Agreement were shaped by Defendants’ shared financial motivations, specifically a desire to suppress wages and thereby lessen labor costs. 43. Patel instructed managers and executives at Suppliers that P&W’s Suppliers should not be recruiting and hiring one another’s Engineers. 44. The Suppliers understood that these restrictions applied mutually among the Suppliers themselves. 45. Patel made these communications with each of the Suppliers directly, communicating the restriction and that other Suppliers were observing it as well. 46. For example, in 2017, Patel emailed the COO, Executive V.P. and part owner of PSI (“Co-Conspirator 7” from the DCIS Affidavit). He stated: “‘Last time we talked you assured me that you will not hire any [P&W] partners employee. This must stop, otherwise others will also start poaching your employees.’” DCIS Affidavit, ¶29. 47. Patel also discussed these restrictions on Suppliers’ recruiting and hiring when multiple Suppliers were present. For example, in December 2015, P&W hosted a dinner that was attended by Patel and senior representatives from Suppliers for P&W, including QuEST, Belcan, and Cyient. December 15 Indictment, ¶22(a). Patel addressed the Supplier representatives at the dinner, during which he instructed the attendees that there should be no poaching of one another’s Engineers. These instructions were disseminated to others at the Supplier companies. For example, following the meeting, an executive of Belcan, who was in attendance at the dinner, sent an email to defendant Houghtaling and other Belcan employees, summarizing Patel’s remarks: “‘Mahesh did take the stage at the end . . . no poaching of each others’ [sic] employees.’” December 15 Indictment, ¶22(a). 48. Defendants discussed the No-Poach Agreement directly with one another. For example, in September 2019, after Agilis had hired four Cyient employees, the President for Cyient’s North America Operations reached out to the Founder, President, and Chief Executive Officer of Agilis, and asked him to stop “‘actively recruiting’” Cyient’s employees. DCIS Affidavit, ¶34. Agilis’s CEO agreed, telling Cyient’s President of North America Operations that Agilis’s “‘general aim is NOT to recruit from the local “competition” because no one wins; salaries rise, the workforce get unstable, and our margins all get hurt.’” Id. In response, Cyient’s head of North America Operations thanked Agilis’s CEO and noted “‘I flat out ask our teams not to hire people from the other [P&W] suppliers.’” Id. 49. P&W threatened to cut off Defendants from P&W’s business if they violated the Agreement. December 15 Indictment, ¶26. For example, in June 2018, a series of emails and conversations between defendant Patel and individuals from Belcan, including defendant Houghtaling, discussing Belcan’s employment offer to an engineer at QuEST. Id. The discussion concluded with a Belcan executive telling Patel “‘[p]er our conversation yesterday, this email is to confirm that we have rescinded the offer letter for’” the engineer being discussed. Id. 50. Defendants’ joint interest in suppressing labor costs was effectuated by the conspiracy. In January 2017, after chastising Prus for PSI making an employment offer to an employee of Cyient, Patel contacted another representative of PSI, copying Prus, and instructed: “‘Please do not hire any partners [sic] employee, whether they approached or you approached. That is the only way we can pre[v]ent poaching and price war.’” December 15 Indictment, ¶27(b); DCIS Affidavit, ¶24. 51. In March of 2016, that individual discussed P&W’s hiring restrictions with an executive of another Supplier, noting that ‘“MAHESH says he does not want the salaries to increase.’” DCIS Affidavit, ¶24. 52. In April of 2017, a General Manager from QuEST sent an email warning that Cyient had hired an Engineer who was employed with QuEST, noting that “‘[t]his is against our agreements with our employees and against our known expectations of [P&W] for the cooperation of the outsource companies’” and complaining that if such hiring does not stop, it will “‘drive the price structure up.’” December 15 Indictment, ¶27(c); DCIS Affidavit, ¶25. Defendant Patel subsequently contacted executives of the two Suppliers involved – the General Manager from QuEST and the President of North America Operations from Cyient – and invited them for a “‘private discussion’” in his office the next day. DCIS Affidavit, ¶25; December 15 Indictment, 53. A September 2019 example shows that in addition to using Patel as a conduit, Defendants discussed the No-Poach Agreement directly with each other. After learning that Agilis hired employees from Cyient, defendant Edwards emailed the CEO of Agilis to request adherence to the hiring and recruiting restrictions. December 15 Indictment, ¶27(a). In the email, Edwards stated, “‘I wanted to ask if your team could refrain from actively recruiting our [Cyient] employees going forward.’” Id. Edwards further assured Agilis’s CEO, “‘I flat out ask our teams not to hire people from the other [P&W] suppliers.’” Id. The Agilis CEO assured Edwards, “‘[o]ur general aim is NOT to recruit from the local “competition” because no one wins; salaries rise, the workforce get [sic] unstable, and our margins all get hurt.’” Id. 54. The Defendants and their co-conspirators monitored and enforced compliance with their illegal agreement by among other means: (1) investigating whether employees were seeking employment with or had been offered employment by another co-conspirator; (2) alerting co- conspirators, through direct communications in which Patel served as an intermediary, to instances in which those co-conspirators hired and recruited in a manner that violated the agreement; and (3) demanding through direct communications and communications in which Patel served as an intermediary, that co-conspirators cease hiring and recruiting in a manner that violated the agreement. December 15 Indictment, ¶28. 55. For example, in February 2015, after Cyient hired an employee of QuEST, defendant Edwards emailed another Cyient executive, stating, “‘I let Mahesh know this happened – [a]nd we are still looking into how exactly this happened.’” December 15 Indictment, ¶25(c). Edwards continued, “‘can you let Mahesh know the actions we’re taking to prevent this from happening again?’” Id. 56. As another example, in May 2016, defendant Houghtaling was informed by a colleague that “‘[a]nother employee’” had been hired by PSI to work on an outsourcing project for a company other than P&W. December 15 Indictment, ¶22(c); DCIS Affidavit, ¶27. The colleague asked Houghtaling if he “‘ever discuss[ed] the last one with Mahesh.’” December 15 Indictment, ¶22(c); DCIS Affidavit, ¶27. Houghtaling assured the colleague that he had spoken to Patel and that Patel “‘said he’d talk to [PSI] about it.’” December 15 Indictment, ¶22(c); DCIS Affidavit, ¶27. Houghtaling subsequently emailed defendant Patel to complain that his company was “‘losing another employee to [PSI],’” and named the employee. December 15 Indictment, ¶22(c); DCIS Affidavit, ¶27. 57. In September 2016, a Belcan executive alerted Patel to a recent poaching by PSI. December 15 Indictment, ¶28(e). An email from Patel to defendant Prus followed in which Patel stated, “‘[y]ou had assured me that [PSI] will never soliciting [sic] [P&W’s] long term partners [sic] employees. . . . Please send me in writing that proper steps has [sic] taken place to curtail this practice.’” December 15 Indictment, ¶28(e) (emphasis in original). In response to Patel’s reprimand, Prus instructed a PSI employee by email to “‘[p]lease stop speaking to any [Belcan] or other [P&W] supplier companies about transitioning to a [PSI] Office immediately.’” December 15 Indictment, ¶28(e). 58. A few months later, the reverse unfolded. In November 2016, defendant Prus emailed Patel complaining about Belcan “‘actively [r]ecruiting [PSI] employees.’” December 15 Indictment, ¶22(d); DCIS Affidavit, ¶27. Patel forwarded Prus’s email to defendant Houghtaling and another Belcan manager, saying, “‘[w]e must not poach each other partners employee. Please communicate to [Belcan] HR not to interview or hire active employees working on [P&W] work.’” December 15 Indictment, ¶22(c); DCIS Affidavit, ¶27. In another November 2016 email, Prus wrote to another executive at PSI, “‘[n]eed to have a conversation with [a [Belcan] manager] about them actively recruiting [PSI] employees. We do not EVER call their employees.’” December 15 Indictment, ¶28(g). Later that day, the PSI executive responded to Prus, “‘I talked to him. He will talk to recruiting . . . .’” Id. 59. As another example, in a February 2017 email, defendant Wasan responded to the news that Belcan had made an employment offer to a QuEST engineer by stating: “‘[Belcan] is not allowed to poach any of our employees and I will plan to block this immediately. I will send this to Mahesh today.’” December 15 Indictment, ¶22(b). Defendant Wasan forwarded the information about Belcan’s offer directly to defendant Patel, adding, “‘I am very concerned that [Belcan] believes they can hire any of our employees. . . . Could you please stop this person from being hired by Belcan?’” December 15 Indictment, ¶22(b); DCIS Affidavit, ¶28. 60. Further, in January 2017, a representative from Cyient emailed Patel to inform him that PSI had hired a Cyient Engineer and Patel forwarded this email to defendant Prus. December 15 Indictment, ¶25(b); DCIS Affidavit, ¶29. Patel wrote: “‘Last time we talked you assured me that you will not hire any [P&W] partners employee [sic]. This must stop, otherwise others will also start poaching your employees. Please advise.’” December 15 Indictment, ¶25(b); DCIS Affidavit, ¶29. Defendant Prus subsequently forwarded the email to a PSI recruiting employee and said, “‘[p]lease make sure we stay away from [Belcan], [Cyient], [Agilis] personnel moving forward.’” December 15 Indictment, ¶25(b). 61. In December 2017, a V.P. from QuEST emailed defendant Houghtaling complaining about Belcan’s reported employment offers to two QuEST employees in Illinois and stated, “‘I would like to understand if you are planning to address this immediately, or I will be forced to escalate to our mutual customers.’” December 15 Indictment, ¶28(f). Defendant Harvey responded, “‘[s]pot on. This cannot be tolerated! We need to move quickly and forcibly when this is about to happen.’” Id. Later, he added, speaking to QuEST’s management and executive team: “‘[p]ush hard to have it reversed and consequences for [Belcan].’” Id. 62. Patel’s enforcement of the agreement on behalf of the Suppliers was effective in ensuring that the Suppliers adhered to the terms of the agreement. 63. For example, after a Belcan executive notified Patel that PSI was recruiting and hiring Engineers in violation of the agreement, Patel sent an email to the Executive V.P. and part owner of PSI. Referencing Belcan, Patel wrote: “‘You had assured me that [PSI] will never soliciting [sic] [P&W’s] long term partners [sic] employees . . . Please send me in writing that proper steps has [sic] taken place to curtail this practice.’” DCIS Affidavit, ¶31. In a later email, the Executive V.P. and part owner of PSI indicated that he understood Belcan was the source of this complaint, writing that Belcan “‘is making a big stink right now over any solicitations.’” Id. The Executive V.P. and part owner of PSI subsequently instructed another employee of PSI to “‘[p]lease stop speaking to any [Belcan] or other [P&W] supplier companies about transitioning to [a PSI] Office immediately.’” Id. 64. At least as early as January 2016, well before several of the examples of unlawful conduct described herein, certain managers and executives at Belcan began raising concerns with Patel that the conduct of P&W and the Suppliers was unlawful, specifically because they violated the antitrust laws. 65. Early in January 2016, a General Manager for Belcan received an email describing a civil lawsuit in which several major companies were accused of (as the Belcan employee forwarding the email put it) “‘engaging in illegal anti-poaching agreements . . . . . . the companies involved had promised each other not to actively recruit employees from one another.’” Id., ¶35. The General Manager subsequently planned a meeting with Patel in which one of the items for discussion was “‘[i]nformal poaching agreement between outsource suppliers. Recent Apple lawsuit because these agreements are illegal.’” Id., ¶36. 66. In a series of emails, Belcan’s Human Resources Director and the General Manager discussed an upcoming call with Patel, which was planned concerning a recent allegation that Belcan had hired an Engineer from QuEST in violation of the No-Poach Agreement. The HR Director noted her concern that “‘there is an anti-trust issue by us turning people away solely based on their previous employer.’” DCIS Affidavit, ¶37. The General Manager acknowledged these concerns about illegality in a subsequent email to the HR Director, noting “‘[P&W] (Mahesh Patel) is asking (insisting) that we not interview anyone currently employed by our competitors . . . I’m not sure if this is legal, but that is what they are requesting we do.’” DCIS Affidavit, ¶37. The next day, Belcan’s HR Director reported that she and another Belcan manager “‘spoke with Mahesh this afternoon. He understands our concern with antitrust compliance, however, he still requested that our recruiters not speak with applicants who are current[ly] employed with [Belcan] competitors.’” DCIS Affidavit, ¶37. 67. As part of and to effectuate the No-Poach Agreement, P&W and QuEST agreed to restrict P&W’s hiring and recruiting of Engineers from QuEST. P&W and QuEST did so through two primary means: (1) setting a two-year tenure restriction for any QuEST Engineers hired by P&W; and (2) hiring freezes. 68. In September 2011, defendant Harvey, along with a QuEST account manager, attended a dinner with Patel and a P&W V.P. to whom Patel directly reported. December 15 Indictment, ¶24(a); DCIS Affidavit, ¶42. The objectives of the dinner included a discussion of the QuEST executive’s proposal concerning tenure. December 15 Indictment, ¶24(a); DCIS Affidavit, 69. The day following that dinner, defendant Harvey sent an email to the attendees, stating: “‘We truly appreciate and value our strategic relationship. . . . I thought I would take the lead in summarizing what we discussed last night and proposed next steps . . . .’” DCIS Affidavit, ¶42; December 15 Indictment, ¶24(a). The first item on the list was “‘personnel transfers.’” December 15 Indictment, ¶24(a); DCIS Affidavit, ¶42. Defendant Harvey described this as “‘the new policy/guidelines’” that the P&W V.P. had reviewed at the dinner, which set a “‘min. 24 months’” period for such “‘personnel transfers.’” December 15 Indictment, ¶24(a); DCIS Affidavit, ¶42. Harvey further indicated that Patel had advised that he limit the written record on this agreement, noting that, “‘[f]ollowing Mahesh’s previous counsel, [he would] not go[] into detail in writing on this subject.’” DCIS Affidavit, ¶42. 70. Subsequently, starting in late 2011, managers and executives from QuEST communicated with Patel and others in his outsourcing management group at P&W concerning maintenance and enforcement of this agreement. December 15 Indictment, ¶24(a); DCIS Affidavit, ¶43. Specifically, these managers and executives worked to reconfirm, maintain, and enforce this agreement and to block or attempt to block P&W’s recruiting and hiring of those QuEST employees covered by the agreement. DCIS Affidavit, ¶43. 71. By way of example, in October 2012, one QuEST employee wrote to Patel concerning an employee about whom Patel had inquired, stating: “‘[Employee’s] tenure at [QuEST] dates to May 2011. Based on our agreement of two year minimum tenure, we would ask that [P&W] not pursue employment of [him] at this time.’” DCIS Affidavit, ¶44. 72. In June 2015, Patel emailed managers from QuEST, stating that P&W “‘is interested in interviewing and hiring’” two QuEST Engineers and asking that QuEST “‘[p]lease provide your concurrence.’” DCIS Affidavit, ¶45. One of the QuEST managers responded that, while one of the Engineers had worked at QuEST for four and a half years and “‘meets requirements,’” the other “‘only has 8 months and does not meet obligation, so [QuEST] cannot provide concurrence.’” Id. 73. Additionally, in April 2017, two QuEST managers, discussing a P&W request to hire a certain QuEST Engineer, noted in an internal email that this employee “‘wouldn’t meet our requirements for two years.’” DCIS Affidavit, ¶46; December 15 Indictment, ¶24(b). Two days later, one of those managers emailed Patel to inform him that the employee “‘does not meet tenure requirements.’” DCIS Affidavit, ¶46; December 15 Indictment, ¶24(b). Patel in turn told a P&W employee: “‘[QuEST] will not release him . . . He has not completed 2 [y]ears as our verbal agreements.’” DCIS Affidavit, ¶46; December 15 Indictment, ¶24(b). 74. In furtherance of the conspiracy, representatives of QuEST and Patel also agreed upon periodic freezes of P&W’s recruiting and hiring of any QuEST employees, with limited exceptions. 75. These hiring freezes took place from approximately 2015 through 2017 and ranged from several months to nearly an entire year in 2016. Each began when QuEST managers and executives petitioned Patel to limit or stop hiring from QuEST. DCIS Affidavit, ¶47. 76. For example, in January 2016, Wasan reported to QuEST’s Chief Engineer/Account Manager and another colleague that “‘I am planning to meet with Mahesh later this week to discuss the hiring matrix I developed to limit the hiring. Also I am going to tell him that he needs to block’” two QuEST Engineers “‘from being hired until we come to an agreement on the acceptable limit to hire [from] our team.’” December 15 Indictment, ¶23(a); DCIS Affidavit, ¶49. 77. Defendants’ conspiracy suppressed the compensation (including salaries, wages, and benefits) offered and paid to their employees while restricting the employment opportunities available to them. 78. All Defendants competed for a limited supply of qualified aerospace Engineers. Absent the conspiracy, Defendants would compete to recruit, hire, and retain top aerospace Engineers, including by directly soliciting competitors’ employees with better offers. 79. Defendants’ conspiracy cut off the free flow of information within the aerospace engineering labor market, allowing Defendants to keep costs down by obscuring or eliminating the availability of better opportunities elsewhere. 80. Direct solicitation from competing employers benefits individual employees because competing employers may make offers that exceed an employee’s current compensation. That employee can then secure additional compensation by either changing employers or negotiating increased compensation from their current employer. In addition, employees often share information about offers, which can incent other employees to negotiate with their employers or seek similar or better terms from their current employers. 81. Defendants’ conspiracy also cut off the free flow of information to employers who might otherwise have increased compensation to compete in the labor market. Firms that directly solicit competitors’ employees will learn whether their offered compensation is sufficient to lure its competitors’ employees or not, and they are likely to increase compensation offers to ensure they remain competitive. Similarly, firms that learn that their compensation is lower than competitors may preemptively increase compensation in order to avoid losing employees to poaching. 82. Defendants’ conspiracy successfully controlled labor costs by stifling competition for engineering and other skilled labor, suppressing compensation to their employees, and restricting the free movement of those employees by eliminating new employment opportunities. 83. Defendants actively concealed their illegal No-Poach Agreement from the public and the proposed Class. Defendants did not disclose the existence of the No-Poach Agreement to their Engineers or to the public. As further alleged above, however, Defendants would monitor and enforce each other’s compliance with the No-Poach Agreement. 84. The nature of the No-Poach Agreement ensures it would remain largely undetected by Engineers and the public. Defendants entered into the No-Poach Agreement orally (the existence of which various emails confirm), affirmatively avoiding memorializing the No-Poach Agreement in a written agreement despite its broad application and multi-year duration, opting instead to inform new executives about the No-Poach Agreement’s existence on a primarily oral basis. The reason for this practice was to avoid alerting the public and the proposed Class of the No-Poach Agreement’s existence and, thus, to deter potential investigations, litigation, and to perpetuate the Agreement’s illegal effects. 85. Defendants took affirmative steps to conceal the existence and operation of the conspiracy. December 15 Indictment, ¶29. Among other things, the Defendants agreed that their conspiracy remain an unwritten understanding and not reflected in master terms agreements or other formal written agreements between P&W and co-conspirators. December 15 Indictment, ¶29. Further, with respect to defendant Wasan and other Defendants, they often provided false and misleading information to Engineers and other skilled-labor workers regarding the existence of the agreement and the worker’s ability to obtain employment at other co-conspirator companies, including by communicating that employment at other co-conspirator companies was unavailable to them because of noncompete agreements rather than the conspiratorial agreement. Id. 86. For example, in a September 2011 email from defendant Harvey to Patel and co- conspirators, Harvey stated, “‘[f]ollowing Mahesh’s previous counsel, I am not going into detail in writing’” on the subject of the agreement by P&W not to hire certain employees from QuEST. December 15 Indictment, ¶29(e). 87. In a January 2015 statement by a QuEST manager to defendant Harvey and two other QuEST executives regarding his recent discussion with defendant Houghtaling about ceasing poaching between QuEST and Belcan, the QuEST manager stated, “‘[w]hile I want you to be informed, I would rather not have any other folks know where this info came from. I request that this email not be forwarded.’” December 15 Indictment, ¶29(f). 88. Indeed, the DCIS Affidavit found that, although some individuals heard rumors of the agreement, in many instances even victim-witnesses were unaware of the actions taken by Defendants to block their job applications. DCIS Affidavit, ¶54. Moreover, the far-reaching impact of the restrictions on recruiting and hiring, which extends to those Engineers who had not directly applied for employment with another one of Defendants, ensures that the vast majority of the Class, including Plaintiff, were unaware of the No-Poach Agreement and could not learn of its existence through reasonable inquiry because of Defendants’ active concealment of the agreement. 89. But for information made public in the DCIS Affidavit, Plaintiff would have remained unaware that the No-Poach Agreement existed. Because of the secrecy of the No-Poach Agreement and Defendants’ acts of concealment, Plaintiff and the Class did not and could not have known before December 9, 2021, when the DOJ filed its partially unsealed criminal complaint and arrest warrant for defendant Patel, that Defendants were engaged in an illegal conspiracy to suppress Engineers’ wages by restraining recruitment and hiring of one another’s Engineers. Further, the secrecy of the No-Poach Agreement and Supplier Defendants’ acts of concealment would have thwarted any reasonable effort to discover the No-Poach Agreement before that date. CLASS ACTION ALLEGATIONS 90. Plaintiff brings this action individually and as a class action pursuant to Federal Rules of Civil Procedure 23(a), 23(b)(2), and 23(b)(3) on behalf of the following Class (the “Class”). The Class is defined as: All natural persons who worked at one or more of the Defendants as Engineers from January 2011 through such time as Defendants’ anticompetitive conduct ceased (“Class Period”). Excluded from the Class are Defendants and their affiliates, parents, subsidiaries, and co-conspirators, whether or not named in this Complaint, and the United States government. 91. Plaintiff does not yet know the exact size of the Class because such information is in the exclusive control of Defendants. Based upon publicly available information, there are thousands of Class members. Joinder of all members of the Class is therefore impracticable. 92. Class members are easily ascertainable based on, among other things, the Defendants’ employment records. 93. Members of the Class are so numerous that joinder is impracticable. Further, the Class is readily identifiable from information and records in Defendants’ possession. 94. Plaintiff’s claims are typical of the claims of the members of the Class. Plaintiff and all members of the Class were damaged by the same wrongful conduct by Defendants as a result of Defendants’ wrongful conduct. 95. Plaintiff will fairly and adequately protect and represent the interests of the Class. Plaintiff’s interests are coincident with, and not antagonistic to, those of the Class. 96. Plaintiff is represented by counsel who are experienced and competent in the prosecution of class action antitrust litigation and have particular experience with class action antitrust litigation in the online advertising industry. 97. Questions of law and fact common to the members of the Class predominate over questions, if any, that may affect only individual Class members because Defendants have acted on grounds generally applicable to the entire Class. Such generally applicable conduct is inherent in Defendants’ wrongful conduct. Questions common to the members of the Class include: (a) whether Defendants entered into a No-Poach Agreement to restrict competition in the labor market in which Plaintiff and other Class members sold their services; (b) the identity of the participants in the conspiracy; (c) whether Defendants violated §1 of the Sherman Act, 15 U.S.C. §1; (d) whether Plaintiff and the Class have suffered antitrust injury; (e) whether the activities of Defendants as alleged herein have substantially affected interstate commerce; and (f) the appropriate measure of damages and relief. 98. Class action treatment is a superior method for the fair and efficient adjudication of the controversy, in that, among other things, such treatment will permit a large number of similarly situated persons to prosecute their common claims in a single forum simultaneously, efficiently, and without the unnecessary duplication of evidence, effort, and expense that numerous individual actions would engender. The benefits of proceeding through the class mechanism, including providing injured persons or entities with a method for obtaining redress on claims that it might not be practicable to pursue individually, substantially outweigh any difficulties that may arise in management of this class action. 99. Plaintiff knows of no difficulty to be encountered in the maintenance of this action that would preclude its maintenance as a class action. COUNT (For Violation of §1 of the Sherman Act, 15 U.S.C. §1, Against All Defendants) 100. Plaintiff incorporates the preceding paragraphs by reference. 101. Defendants knowingly, intentionally, and cooperatively engaged in a contract, combination, or conspiracy in unreasonable restraint of trade, in violation of §1 of the Sherman Act, 15 U.S.C. §1. Specifically, Defendants agreed to restrict competition for Class members’ services through a No-Poach Agreement with the purpose and effect of suppressing Class members’ compensation and potential job opportunities and restraining competition in the market for Class members’ services. 102. Defendants’ conduct injured Plaintiff and other Class members by depriving them of free and fair competition in the market for their services. 103. Defendants’ No-Poach Agreement is a per se violation of §1 of the Sherman Act. 104. As a direct and proximate result of Defendants’ violations of §1 of the Sherman Act, 15 U.S.C. §1, Plaintiff and the Class have received compensation that is less than they would have received had the market for their services been competitive. PRAYER FOR RELIEF WHEREFORE, Plaintiff prays that the Court enter a final judgment against each of the Defendants as follows: A. That the Court certify this lawsuit as a class action under Rules 23(a), (b)(2), and (b)(3) of the Federal Rules of Civil Procedure, that Plaintiff be designated as a representative for the Class, and that Plaintiff’s counsel be appointed as counsel for the Class; B. That the unlawful conduct alleged herein be adjudged and decreed to violate §1 of the Sherman Act, 15 U.S.C. §1; C. That Defendants, their affiliates, successors, transferees, assignees and other officers, directors, and partners, and all other persons acting or claiming to act on their behalf or in concert with them, be permanently enjoined and restrained from, in any manner, continuing, maintaining, or renewing the conduct alleged herein, or from entering into any other contract or engaging in any other conduct having a similar purpose or effect, and from adopting or following any practice, plan, program, or device having a similar purpose or effect; D. An award of monetary damages, including treble damages, punitive damages, the costs of this action, and reasonable attorneys’ fees pursuant to §§4 and 16 of the Clayton Act, 15 U.S.C. §§15 and 26; E. An award of pre-judgment and post-judgment interest at the highest legal rate from and after the date of service of this Complaint to the extent provided by law; and F. An award of such other relief as may be appropriate and as the Court may deem JURY DEMAND Plaintiff demands a trial by jury, pursuant to Rule 38(b) of the Federal Rules of Civil Procedure, of all issues so triable. DATED: February 1, 2022 DISERIO MARTIN O’CONNOR & CASTIGLIONI LLP JONATHAN P. WHITCOMB (CT 15014) s/ Jonathan P. Whitcomb JONATHAN P. WHITCOMB 1010 Washington Boulevard, Suite 800 Stamford, CT 06901 Telephone: 203/358-0800 203/348-2321 (fax) [email protected] Liaison Counsel ROBBINS GELLER RUDMAN & DOWD LLP DAVID W. MITCHELL BRIAN O. O’MARA STEVEN M. JODLOWSKI LONNIE A. BROWNE 655 West Broadway, Suite 1900 San Diego, CA 92101 Telephone: 619/231-1058 619/231-7423 (fax) [email protected] [email protected] [email protected] [email protected] Attorneys for Plaintiff
antitrust
cQ2AFocBD5gMZwcz79G-
UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - x MARY WEST, on behalf of herself and all others similarly situated, CLASS ACTION COMPLAINT AND Plaintiffs, v. DEMAND FOR JURY TRIAL 1:20-cv-3596 FAB DOG INCORPORATED, Defendant. : : : : : : : : : : : : - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - x INTRODUCTION 1. Plaintiff MARY WEST, on behalf of herself and others similarly situated, asserts the following claims against Defendant FAB DOG INCORPORATED as follows. 2. Plaintiff is a visually-impaired and legally blind person who requires screen- reading software to read website content using her computer. Plaintiff uses the terms “blind” or “visually-impaired” to refer to all people with visual impairments who meet the legal definition of blindness in that they have a visual acuity with correction of less than or equal to 20 x 200. Some blind people who meet this definition have limited vision. Others have no vision. 3. Based on a 2010 U.S. Census Bureau report, approximately 8.1 million people in the United States are visually impaired, including 2.0 million who are blind, and according to the American Foundation for the Blind’s 2015 report, approximately 400,000 visually impaired persons live in the State of New York. 4. Plaintiff brings this civil rights action against Defendant for its failure to design, construct, maintain, and operate its website to be fully accessible to and independently usable by Plaintiff and other blind or visually-impaired people. Defendant’s denial of full and equal access to its website, and therefore denial of its goods and services offered thereby, is a violation of Plaintiff’s rights under the Americans with Disabilities Act (“ADA”). 5. Because Defendant’s website, www.fabdog.com (the “Website”), is not equally accessible to blind and visually impaired consumers, it violates the ADA. Plaintiff seeks a permanent injunction to cause a change in Defendant’s corporate policies, practices, and procedures so that Defendant’s website will become and remain accessible to blind and visually-impaired consumers. JURISDICTION AND VENUE 6. This Court has subject-matter jurisdiction over this action under 28 U.S.C. § 1331 and 42 U.S.C. § 12181, as Plaintiff’s claims arise under Title III of the ADA, 42 U.S.C. § 12181, et seq., and 28 U.S.C. § 1332. 7. This Court has supplemental jurisdiction under 28 U.S.C. § 1367 over Plaintiff’s New York City Human Rights Law, N.Y.C. Admin. Code § 8-101 et seq., (“NYCHRL”) claims. 8. Venue is proper in this district under 28 U.S.C. §1391(b)(1) and (2) because Defendant conducts and continues to conduct a substantial and significant amount of business in this District, and a substantial portion of the conduct complained of herein occurred in this District because Plaintiff attempted to utilize, on a number of occasions, the subject Website within this Judicial District. 9. Defendant is subject to personal jurisdiction in this District. Defendant has been and is committing the acts or omissions alleged herein in the Southern District of New York that caused injury and violated rights the ADA prescribes to Plaintiff and to other blind and other visually impaired-consumers. A substantial part of the acts and omissions giving rise to Plaintiff’s claims occurred in this District: on several separate occasions, Plaintiff has been denied the full use and enjoyment of the facilities, goods and services offered to the general public, on Defendant’s Website in New York County. These access barriers that Plaintiff encountered have caused a denial of Plaintiff’s full and equal access multiple times in the past, and now deter Plaintiff on a regular basis from accessing the Defendant’s Website in the future. 10. This Court is empowered to issue a declaratory judgment under 28 U.S.C. §§ 2201 and 2202. THE PARTIES 11. Plaintiff MARY WEST, at all relevant times, is and was a resident of Kings County, New York. 12. Plaintiff is a blind, visually-impaired handicapped person and a member of a protected class of individuals under the ADA, under 42 U.S.C. § 12102(1)-(2), and the regulations implementing the ADA set forth at 28 CFR §§ 36.101 et seq., and NYCHRL. 13. Defendant is and was at all relevant times a New York Corporation doing business in New York. 14. Defendant’s Website, and its goods, and services offered thereupon, is a public accommodation within the definition of Title III of the ADA, 42 U.S.C. § 12181(7). NATURE OF ACTION 15. The Internet has become a significant source of information, a portal, and a tool for conducting business, doing everyday activities such as shopping, learning, banking, researching, as well as many other activities for sighted, blind and visually- impaired persons alike. 16. In today’s tech-savvy world, blind and visually impaired people have the ability to access websites using keyboards in conjunction with screen access software that vocalizes the visual information found on a computer screen or displays the content on a refreshable Braille display. This technology is known as screen-reading software. Screen-reading software is currently the only method a blind or visually- impaired person may use to independently access the internet. Unless websites are designed to be read by screen-reading software, blind and visually-impaired persons are unable to fully access websites, and the information, products, goods and contained thereon. 17. Blind and visually-impaired users of Windows operating system-enabled computers and devices have several screen reading software programs available to them. Some of these programs are available for purchase and other programs are available without the user having to purchase the program separately. Job Access With Speech, otherwise known as “JAWS” is currently the most popular, separately purchased and downloaded screen-reading software program available for a Windows computer. Another popular screen-reading software program available for a Windows computer is NonVisual Desktop Access “NVDA”. 18. For screen-reading software to function, the information on a website must be capable of being rendered into text. If the website content is not capable of being rendered into text, the blind or visually-impaired user is unable to access the same content available to sighted users. 19. The international website standards organization, the World Wide Web Consortium, known throughout the world as W3C, has published version 2.1 of the Web Content Accessibility Guidelines (“WCAG 2.1”). WCAG 2.1 are well- established guidelines for making websites accessible to blind and visually- impaired people. These guidelines are universally followed by most large business entities and government agencies to ensure their websites are accessible. 20. Non-compliant websites pose common access barriers to blind and visually- impaired persons. Common barriers encountered by blind and visually impaired persons include, but are not limited to, the following: a. A text equivalent for every non-text element is not provided; b. Title frames with text are not provided for identification and navigation; c. Equivalent text is not provided when using scripts; d. Forms with the same information and functionality as for sighted persons are not provided; e. Information about the meaning and structure of content is not conveyed by more than the visual presentation of content; f. Text cannot be resized without assistive technology up to 200% without losing content or functionality; g. If the content enforces a time limit, the user is not able to extend, adjust or disable it; h. Web pages do not have titles that describe the topic or purpose; i. The purpose of each link cannot be determined from the link text alone or from the link text and its programmatically determined link context; j. One or more keyboard operable user interface lacks a mode of operation where the keyboard focus indicator is discernible; k. The default human language of each web page cannot be programmatically determined; l. When a component receives focus, it may initiate a change in context; m. Changing the setting of a user interface component may automatically cause a change of context where the user has not been advised before using the component; n. Labels or instructions are not provided when content requires user input, which include captcha prompts that require the user to verify that he or she is not a robot; o. In content which is implemented by using markup languages, elements do not have complete start and end tags, elements are not nested according to their specifications, elements may contain duplicate attributes, and/or any IDs are not unique; p. Inaccessible Portable Document Format (PDFs); and, q. The name and role of all User Interface elements cannot be programmatically determined; items that can be set by the user cannot be programmatically set; and/or notification of changes to these items is not available to user agents, including assistive technology. STATEMENT OF FACTS 21. Defendant is a dog apparel and accessories company that owns and operates www.fabdog.com (its “Website”), offering features which should allow all consumers to access the goods and services and which Defendant ensures the delivery of such goods throughout the United States, including New York State. 22. Defendant’s Website offers products and services for online sale and general delivery to the public. The Website offers features which ought to allow users to browse for items, access navigation bar descriptions, inquire about pricing, and avail consumers of the ability to peruse the numerous items offered for sale. 23. Plaintiff is a visually-impaired and legally blind person, who cannot use a computer without the assistance of screen-reading software. Plaintiff is, however, a proficient NVDA screen-reader user and uses it to access the Internet. Plaintiff has visited the Website on separate occasions using a screen-reader. 24. On multiple occasions, the last occurring in March of 2020, Plaintiff visited Defendant’s website, www.fabdog.com, to make a purchase. Despite her efforts, however, Plaintiff was denied a shopping experience similar to that of a sighted individual due to the website’s lack of a variety of features and accommodations, which effectively barred Plaintiff from being able to determine what specific products were offered for sale. 25. Many features on the Website lacks alt. text, which is the invisible code embedded beneath a graphical image. As a result, Plaintiff was unable to differentiate what products were on the screen due to the failure of the Website to adequately describe its content. Such issues were predominant in the section where Plaintiff was attempting, but was unsuccessful, in making a purchase. 26. Many features on the Website also fail to Add a label element or title attribute for each field. This is a problem for the visually impaired because the screen reader fails to communicate the purpose of the page element. It also leads to the user not being able to understand what he or she is expected to insert into the subject field. As a result, Plaintiff and similarly situated visually impaired users of Defendant’s Website are unable to enjoy the privileges and benefits of the Website equally to sighted users. 27. Many pages on the Website also contain the same title elements. This is a problem for the visually impaired because the screen reader fails to distinguish one page from another. In order to fix this problem, Defendant must change the title elements for each page. 28. The Website also contained a host of broken links, which is a hyperlink to a non- existent or empty webpage. For the visually impaired this is especially paralyzing due to the inability to navigate or otherwise determine where one is on the website once a broken link is encountered. For example, upon coming across a link of interest, Plaintiff was redirected to an error page. However, the screen-reader failed to communicate that the link was broken. As a result, Plaintiff could not get back to her original search. 29. These access barriers effectively denied Plaintiff the ability to use and enjoy Defendant’s website the same way sighted individuals do. 30. It is, upon information and belief, Defendant’s policy and practice to deny Plaintiff, along with other blind or visually-impaired users, access to Defendant’s website, and to therefore specifically deny the goods and services that are offered to the general public. Due to Defendant’s failure and refusal to remove access barriers to its website, Plaintiff and visually-impaired persons have been and are still being denied equal access to Defendant’s Website, and the numerous goods and services and benefits offered to the public through the Website. 31. Due to the inaccessibility of Defendant’s Website, blind and visually-impaired customers such as Plaintiff, who need screen-readers, cannot fully and equally use or enjoy the facilities, products, and services Defendant offers to the public on its Website. The access barriers Plaintiff encountered have caused a denial of Plaintiff’s full and equal access in the past, and now deter Plaintiff on a regular basis from equal access to the Website. 32. If the Website were equally accessible to all, Plaintiff could independently navigate the Website and complete a desired transaction as sighted individuals do. 33. Through her attempts to use the Website, Plaintiff has actual knowledge of the access barriers that make these services inaccessible and independently unusable by blind and visually-impaired people. 34. Because simple compliance with the WCAG 2.1 Guidelines would provide Plaintiff and other visually-impaired consumers with equal access to the Website, Plaintiff alleges that Defendant has engaged in acts of intentional discrimination, including but not limited to the following policies or practices: a. Constructing and maintaining a website that is inaccessible to visually-impaired individuals, including Plaintiff; b. Failure to construct and maintain a website that is sufficiently intuitive so as to be equally accessible to visually impaired individuals, including Plaintiff; and, c. Failing to take actions to correct these access barriers in the face of substantial harm and discrimination to blind and visually-impaired consumers, such as Plaintiff, as a member of a protected class. 35. Defendant therefore uses standards, criteria or methods of administration that have the effect of discriminating or perpetuating the discrimination of others, as alleged herein. 36. The ADA expressly contemplates the injunctive relief that Plaintiff seeks in this action. In relevant part, the ADA requires: In the case of violations of . . . this title, injunctive relief shall include an order to alter facilities to make such facilities readily accessible to and usable by individuals with disabilities . . . Where appropriate, injunctive relief shall also include requiring the . . . modification of a policy . . . 42 U.S.C. § 12188(a)(2). 37. Because Defendant’s Website has never been equally accessible, and because Defendant lacks a corporate policy that is reasonably calculated to cause its Website to become and remain accessible, Plaintiff invokes 42 U.S.C. § 12188(a)(2) and seeks a permanent injunction requiring Defendant to retain a qualified consultant acceptable to Plaintiff (“Agreed Upon Consultant”) to assist Defendant to comply with WCAG 2.1 guidelines for Defendant’s Website. Plaintiff seeks that this permanent injunction requires Defendant to cooperate with the Agreed Upon Consultant to: a. Train Defendant’s employees and agents who develop the Website on accessibility compliance under the WCAG 2.1 guidelines; b. Regularly check the accessibility of the Website under the WCAG 2.1 guidelines; c. Regularly test user accessibility by blind or vision-impaired persons to ensure that Defendant’s Website complies under the WCAG 2.1 guidelines; and, d. Develop an accessibility policy that is clearly disclosed on Defendant’s Websites, with contact information for users to report accessibility-related problems. 38. Although Defendant may currently have centralized policies regarding maintaining and operating its Website, Defendant lacks a plan and policy reasonably calculated to make them fully and equally accessible to, and independently usable by, blind and other visually-impaired consumers. 39. Defendant has, upon information and belief, invested substantial sums in developing and maintaining their Website and has generated significant revenue from the Website. These amounts are far greater than the associated cost of making their Website equally accessible to visually impaired customers. 40. Without injunctive relief, Plaintiff and other visually-impaired consumers will continue to be unable to independently use the Website, violating their rights. CLASS ACTION ALLEGATIONS 41. Plaintiff, on behalf of herself and all others similarly situated, seeks to certify a nationwide class under Fed. R. Civ. P. 23(a) and 23(b)(2): all legally blind individuals in the United States who have attempted to access Defendant’s Website and as a result have been denied access to the equal enjoyment of goods and services, during the relevant statutory period. 42. Plaintiff, on behalf of herself and all others similarly situated, seeks to certify a New York City subclass under Fed. R. Civ. P. 23(a) and 23(b)(2): all legally blind individuals in the City of New York who have attempted to access Defendant’s Website and as a result have been denied access to the equal enjoyment of goods and services offered, during the relevant statutory period. 43. Common questions of law and fact exist amongst the Class, including: a. Whether Defendant’s Website is a “public accommodation” under the ADA; b. Whether Defendant’s Website is a “place or provider of public accommodation” under the NYCHRL; c. Whether Defendant’s Website denies the full and equal enjoyment of its products, services, facilities, privileges, advantages, or accommodations to people with visual disabilities, violating the ADA; and d. Whether Defendant’s Website denies the full and equal enjoyment of its products, services, facilities, privileges, advantages, or accommodations to people with visual disabilities, violating the NYCHRL. 44. Plaintiff’s claims are typical of the Class. The Class, similarly to the Plaintiff, are severely visually impaired or otherwise blind, and claim that Defendant has violated the ADA or NYCHRL by failing to update or remove access barriers on its Website so either can be independently accessible to the Class. 45. Plaintiff will fairly and adequately represent and protect the interests of the Class Members because Plaintiff has retained and is represented by counsel competent and experienced in complex class action litigation, and because Plaintiff has no interests antagonistic to the Class Members. Class certification of the claims is appropriate under Fed. R. Civ. P. 23(b)(2) because Defendant has acted or refused to act on grounds generally applicable to the Class, making appropriate both declaratory and injunctive relief with respect to Plaintiff and the Class as a whole. 46. Alternatively, class certification is appropriate under Fed. R. Civ. P. 23(b)(3) because fact and legal questions common to Class Members predominate over questions affecting only individual Class Members, and because a class action is superior to other available methods for the fair and efficient adjudication of this litigation. 47. Judicial economy will be served by maintaining this lawsuit as a class action in that it is likely to avoid the burden that would be otherwise placed upon the judicial system by the filing of numerous similar suits by people with visual disabilities throughout the United States. FIRST CAUSE OF ACTION VIOLATIONS OF THE ADA, 42 U.S.C. § 12181 et seq. 48. Plaintiff, on behalf of herself and the Class Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 49. Section 302(a) of Title III of the ADA, 42 U.S.C. § 12101 et seq., provides: No individual shall be discriminated against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation by any person who owns, leases (or leases to), or operates a place of public accommodation. 42 U.S.C. § 12182(a). 50. Defendant’s Website is a public accommodations within the definition of Title III of the ADA, 42 U.S.C. § 12181(7). The Website is a service that is offered to the general public, and as such, must be equally accessible to all potential consumers. 51. Under Section 302(b)(1) of Title III of the ADA, it is unlawful discrimination to deny individuals with disabilities the opportunity to participate in or benefit from the products, services, facilities, privileges, advantages, or accommodations of an entity. 42 U.S.C. § 12182(b)(1)(A)(i). 52. Under Section 302(b)(1) of Title III of the ADA, it is unlawful discrimination to deny individuals with disabilities an opportunity to participate in or benefit from the products, services, facilities, privileges, advantages, or accommodation, which is equal to the opportunities afforded to other individuals. 42 U.S.C. § 12182(b)(1)(A)(ii). 53. Under Section 302(b)(2) of Title III of the ADA, unlawful discrimination also includes, among other things: [A] failure to make reasonable modifications in policies, practices, or procedures, when such modifications are necessary to afford such goods, services, facilities, privileges, advantages, or accommodations to individuals with disabilities, unless the entity can demonstrate that making such modifications would fundamentally alter the nature of such goods, services, facilities, privileges, advantages or accommodations; and a failure to take such steps as may be necessary to ensure that no individual with a disability is excluded, denied services, segregated or otherwise treated differently than other individuals because of the absence of auxiliary aids and services, unless the entity can demonstrate that taking such steps would fundamentally alter the nature of the good, service, facility, privilege, advantage, or accommodation being offered or would result in an undue burden. 42 U.S.C. § 12182(b)(2)(A)(ii)-(iii). 54. The acts alleged herein constitute violations of Title III of the ADA, and the regulations promulgated thereunder. Plaintiff, who is a member of a protected class of persons under the ADA, has a physical disability that substantially limits the major life activity of sight within the meaning of 42 U.S.C. §§ 12102(1)(A)-(2)(A). Furthermore, Plaintiff has been denied full and equal access to the Website, has not been provided services that are provided to other patrons who are not disabled, and has been provided services that are inferior to the services provided to non-disabled persons. Defendant has failed to take any prompt and equitable steps to remedy its discriminatory conduct. These violations are ongoing. 55. Under 42 U.S.C. § 12188 and the remedies, procedures, and rights set forth and incorporated therein, Plaintiff, requests relief as set forth below. SECOND CAUSE OF ACTION VIOLATIONS OF THE NYCHRL 56. Plaintiff, on behalf of herself and the New York City Sub-Class Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 57. N.Y.C. Administrative Code § 8-107(4)(a) provides that “It shall be an unlawful discriminatory practice for any person, being the owner, lessee, proprietor, manager, superintendent, agent or employee of any place or provider of public accommodation, because of . . . disability . . . directly or indirectly, to refuse, withhold from or deny to such person, any of the accommodations, advantages, facilities or privileges thereof.” 58. Defendant’s Website is a sales establishment and public accommodations within the definition of N.Y.C. Admin. Code § 8-102(9). 59. Defendant is subject to NYCHRL because it owns and operates its Website, making it a person within the meaning of N.Y.C. Admin. Code § 8-102(1). 60. Defendant is violating N.Y.C. Administrative Code § 8-107(4)(a) in refusing to update or remove access barriers to Website, causing its Website and the services integrated with such Website to be completely inaccessible to the blind. This inaccessibility denies blind patrons full and equal access to the facilities, products, and services that Defendant makes available to the non-disabled public. 61. Defendant is required to “make reasonable accommodation to the needs of persons with disabilities . . . any person prohibited by the provisions of [§ 8-107 et seq.] from discriminating on the basis of disability shall make reasonable accommodation to enable a person with a disability to . . . enjoy the right or rights in question provided that the disability is known or should have been known by the covered entity.” N.Y.C. Admin. Code § 8-107(15)(a). 62. Defendant’s actions constitute willful intentional discrimination against the Sub- Class on the basis of a disability in violation of the N.Y.C. Administrative Code § 8-107(4)(a) and § 8-107(15)(a) in that Defendant has: a. constructed and maintained a website that is inaccessible to blind class members with knowledge of the discrimination; and/or b. constructed and maintained a website that is sufficiently intuitive and/or obvious that is inaccessible to blind class members; and/or c. failed to take actions to correct these access barriers in the face of substantial harm and discrimination to blind class members. 63. Defendant has failed to take any prompt and equitable steps to remedy their discriminatory conduct. These violations are ongoing. 64. As such, Defendant discriminates, and will continue in the future to discriminate against Plaintiff and members of the proposed class and subclass on the basis of disability in the full and equal enjoyment of the products, services, facilities, privileges, advantages, accommodations and/or opportunities of its Website under § 8-107(4)(a) and/or its implementing regulations. Unless the Court enjoins Defendant from continuing to engage in these unlawful practices, Plaintiff and members of the class will continue to suffer irreparable harm. 65. Defendant’s actions were and are in violation of the NYCHRL and therefore Plaintiff invokes her right to injunctive relief to remedy the discrimination. 66. Plaintiff is also entitled to compensatory damages, as well as civil penalties and fines under N.Y.C. Administrative Code § 8-120(8) and § 8-126(a) for each offense as well as punitive damages pursuant to § 8-502. 67. Plaintiff is also entitled to reasonable attorneys’ fees and costs. 68. Under N.Y.C. Administrative Code § 8-120 and § 8-126 and the remedies, procedures, and rights set forth and incorporated therein Plaintiff prays for judgment as set forth below. THIRD CAUSE OF ACTION DECLARATORY RELIEF 69. Plaintiff, on behalf of herself and the Class and New York City Sub-Classes Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 70. An actual controversy has arisen and now exists between the parties in that Plaintiff contends, and is informed and believes that Defendant denies, that its Website contains access barriers denying blind customers the full and equal access to the products, services and facilities of its Website, which Defendant owns, operates and controls, fails to comply with applicable laws including, but not limited to, Title III of the Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., and N.Y.C. Admin. Code § 8-107, et seq. prohibiting discrimination against the blind. 71. A judicial declaration is necessary and appropriate at this time in order that each of the parties may know their respective rights and duties and act accordingly. PRAYER FOR RELIEF WHEREFORE, Plaintiff respectfully requests this Court grant the following relief: a. A preliminary and permanent injunction to prohibit Defendant from violating the Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y.C. Administrative Code § 8-107, et seq., and the laws of New York; b. A preliminary and permanent injunction requiring Defendant to take all the steps necessary to make its Website into full compliance with the requirements set forth in the ADA, and its implementing regulations, so that the Website is readily accessible to and usable by blind individuals; c. A declaration that Defendant owns, maintains and/or operates its Website in a manner that discriminates against the blind and which fails to provide access for persons with disabilities as required by Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y.C. Administrative Code § 8-107, et seq., and the laws of New York d. An order certifying the Class and Sub-Classes under Fed. R. Civ. P. 23(a) & (b)(2) and/or (b)(3), appointing Plaintiff as Class Representative, and her attorneys as Class Counsel; e. Compensatory damages in an amount to be determined by proof, including all applicable statutory and punitive damages and fines, to Plaintiff and the proposed class and subclasses for violations of their civil rights under New York City Human Rights Law and City Law; f. Pre- and post-judgment interest; g. An award of costs and expenses of this action together with reasonable attorneys’ and expert fees; and h. Such other and further relief as this Court deems just and proper. DEMAND FOR TRIAL BY JURY Pursuant to Fed. R. Civ. P. 38(b), Plaintiff demands a trial by jury on all questions of fact the Complaint raises. Dated: Hackensack, New Jersey May 8, 2020 STEIN SAKS, PLLC By: /s/ David P. Force David P. Force, Esq. [email protected] 285 Passaic Street Hackensack, NJ 07601 Tel: (201) 282-6500 Fax: (201) 282-6501 ATTORNEYS FOR PLAINTIFF
civil rights, immigration, family
3hIjF4cBD5gMZwcziO08
CLASS ACTION Case No. JURY TRIAL DEMANDED LUCINDA JACKSON, individually and on behalf of all others similarly situated, Plaintiff, vs. GREEN GENIE INC., a Michigan corporation, Defendant. ______________________________________/ CLASS ACTION COMPLAINT 1. Plaintiff, Lucinda Jackson, brings this action against Defendant, Green Genie Inc., to secure redress for violations of the Telephone Consumer Protection Act (“TCPA”), 47 U.S.C. NATURE OF THE ACTION 2. This is a putative class action pursuant to the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., (the “TCPA”). 3. Defendant is a cannabis dispensary. To promote its services, Defendant engages in unsolicited marketing, harming thousands of consumers in the process. 4. Through this action, Plaintiff seeks injunctive relief to halt Defendant’s illegal conduct, which has resulted in the invasion of privacy, harassment, aggravation, and disruption of the daily life of thousands of individuals. Plaintiff also seeks statutory damages on behalf of herself and members of the class, and any other available legal or equitable remedies. JURISDICTION AND VENUE 5. Jurisdiction is proper under 28 U.S.C. § 1331 as Plaintiff alleges violations of a federal statute. Jurisdiction is also proper under 28 U.S.C. § 1332(d)(2) because Plaintiff alleges a national class, Plaintiff seeks up to $1,500.00 (one-thousand-five-hundred dollars) in damages for each call in violation of the TCPA, which, when aggregated among a proposed class numbering in the tens of thousands, or more, exceeds the $5,000,000.00 (five-million dollars) threshold for federal court jurisdiction under the Class Action Fairness Act (“CAFA”). Therefore, both the elements of diversity jurisdiction and CAFA jurisdiction are present. 6. Venue is proper in the United States District Court for the Eastern District of Michigan pursuant to 28 U.S.C. § 1391(b) and (c) because Defendant is deemed to reside in any judicial district in which it is subject to the court’s personal jurisdiction, and because Defendant provides and markets its services within this district thereby establishing sufficient contacts to subject it to personal jurisdiction. Further, Defendant’s tortious conduct against Plaintiff occurred within the State of Michigan and, on information and belief, Defendant has sent the same text messages complained of by Plaintiff to other individuals within this judicial district, such that some of Defendant’s acts in making such calls have occurred within this district, subjecting Defendant to jurisdiction in the State of Michigan. PARTIES 7. Plaintiff is a natural person who, at all times relevant to this action, was a resident of Summit County, Ohio. 8. Defendant is a Michigan corporation whose principal office is located at 24600 West McNichols, Detroit, Michigan 48219. Defendant directs, markets, and provides its business activities throughout the State of Florida. THE TCPA 9. The TCPA prohibits: (1) any person from calling a cellular telephone number; (2) using an automatic telephone dialing system; (3) without the recipient’s prior express consent. 47 U.S.C. § 227(b)(1)(A). that has the capacity - (A) to store or produce telephone numbers to be called, using a random or sequential number generator; and (B) to dial such numbers.” 47 U.S.C. § 227(a)(1). 11. In an action under the TCPA, a plaintiff must only show that the defendant “called a number assigned to a cellular telephone service using an automatic dialing system or prerecorded voice.” Breslow v. Wells Fargo Bank, N.A., 857 F. Supp. 2d 1316, 1319 (S.D. Fla. 2012), aff'd, 755 F.3d 1265 (11th Cir. 2014). 12. The Federal Communications Commission (“FCC”) is empowered to issue rules and regulations implementing the TCPA. According to the FCC’s findings, calls in violation of the TCPA are prohibited because, as Congress found, automated or prerecorded telephone calls are a greater nuisance and invasion of privacy than live solicitation calls, and such calls can be costly and inconvenient. The FCC also recognized that wireless customers are charged for incoming calls whether they pay in advance or after the minutes are used. Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, CG Docket No. 02-278, Report and Order, 18 FCC Rcd 14014 13. In 2012, the FCC issued an order tightening the restrictions for automated telemarketing calls, requiring “prior express written consent” for such calls to wireless numbers. See In the Matter of Rules & Regulations Implementing the Tel. Consumer Prot. Act of 1991, 27 F.C.C.R. 1830, 1838 ¶ 20 (Feb. 15, 2012) (emphasis supplied). 14. To obtain express written consent for telemarketing calls, a defendant must establish that it secured the plaintiff’s signature in a form that gives the plaintiff a “‘clear and conspicuous disclosure’ of the consequences of providing the requested consent….and having received this information, agrees unambiguously to receive such calls at a telephone number the [plaintiff] designates.” In re Rules & Regulations Implementing the Tel. Consumer Prot. Act of 1991, 27 F.C.C.R. 1830, 1837 ¶ 18, 1838 ¶ 20, 1844 ¶ 33, 1857 ¶ 66, 1858 ¶ 71 (F.C.C. Feb. 15, 2012). initiation of a telephone call or message for the purpose of encouraging the purchase or rental of, or investment in, property, goods, or services.” 47 C.F.R. § 64.1200(f)(12). In determining whether a communication constitutes telemarketing, a court must evaluate the ultimate purpose of the communication. See Golan v. Veritas Entm't, LLC, 788 F.3d 814, 820 (8th Cir. 2015). 16. “Neither the TCPA nor its implementing regulations ‘require an explicit mention of a good, product, or service’ where the implication of an improper purpose is ‘clear from the context.’” Id. (citing Chesbro v. Best Buy Stores, L.P., 705 F.3d 913, 918 (9th Cir. 2012)). 17. “‘Telemarketing’ occurs when the context of a call indicates that it was initiated and transmitted to a person for the purpose of promoting property, goods, or services.” Golan, 788 F.3d at 820 (citing 47 C.F.R. § 64.1200(a)(2)(iii); 47 C.F.R. § 64.1200(f)(12); In re Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, 18 F.C.C. Rcd at 14098 ¶ 141, 2003 WL 21517853, at *49). 18. The FCC has explained that calls motivated in part by the intent to sell property, goods, or services are considered telemarketing under the TCPA. See In re Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, 18 FCC Rcd. 14014, ¶¶ 139-142 (2003). This is true whether call recipients are encouraged to purchase, rent, or invest in property, goods, or services during the call or in the future. Id. 19. In other words, offers “that are part of an overall marketing campaign to sell property, goods, or services constitute” telemarketing under the TCPA. See In re Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, 18 FCC Rcd. 14014, ¶ 136 20. If a call is not deemed telemarketing, a defendant must nevertheless demonstrate that it obtained the plaintiff’s prior express consent. See In the Matter of Rules and Regulaions Implementing “for non-telemarketing and non-advertising calls”). 21. Further, the FCC has issued rulings and clarified that consumers are entitled to the same consent-based protections for text messages as they are for calls to wireless numbers. See Satterfield v. Simon & Schuster, Inc., 569 F.3d 946, 952 (9th Cir. 2009) (The FCC has determined that a text message falls within the meaning of “to make any call” in 47 U.S.C. § 227(b)(1)(A)); Toney v. Quality Res., Inc., 2014 WL 6757978, at *3 (N.D. Ill. Dec. 1, 2014) (Defendant bears the burden of showing that it obtained Plaintiff's prior express consent before sending him the text message). (emphasis added). 22. As recently held by the United States Court of Appeals for the Ninth Circuit: “Unsolicited telemarketing phone calls or text messages, by their nature, invade the privacy and disturb the solitude of their recipients. A plaintiff alleging a violation under the TCPA ‘need not allege any additional harm beyond the one Congress has identified.’” Van Patten v. Vertical Fitness Grp., No. 14-55980, 2017 U.S. App. LEXIS 1591, at *12 (9th Cir. May 4, 2016) (quoting Spokeo, Inc. v. Robins, 136 S. Ct. 1540, 1549 (2016) (emphasis original)). FACTS 23. Over the past year, Defendant sent numerous telemarketing text messages to Plaintiff’s cellular telephone number ending in 0970 (the “0970 Number”) including but not limited to the following sent on April 20, 2020: 24. Defendant’s text messages were transmitted to Plaintiff’s cellular telephone, and within the time frame relevant to this action. 25. Defendant’s text messages constitute telemarketing because they encouraged the future purchase or investment in property, goods, or services, i.e., selling Plaintiff cannabis products. 26. The information contained in the text message advertises various discounts, which Defendant sends to promote its business. 27. Defendant sent the subject texts from within this judicial district and, therefore, Defendant’s violation of the TCPA occurred within this district. Upon information and belief, Defendant caused other text messages to be sent to individuals residing within this judicial district. be contacted using an ATDS. 29. Plaintiff is the subscriber and sole user of the 0970 Number, and is financially responsible for phone service to the 0970 Number. 30. The impersonal and generic nature of Defendant’s text message demonstrates that Defendant utilized an ATDS in transmitting the messages. See Jenkins v. LL Atlanta, LLC, No. 1:14- cv-2791-WSD, 2016 U.S. Dist. LEXIS 30051, at *11 (N.D. Ga. Mar. 9, 2016) (“These assertions, combined with the generic, impersonal nature of the text message advertisements and the use of a short code, support an inference that the text messages were sent using an ATDS.”) (citing Legg v. Voice Media Grp., Inc., 20 F. Supp. 3d 1370, 1354 (S.D. Fla. 2014) (plaintiff alleged facts sufficient to infer text messages were sent using ATDS; use of a short code and volume of mass messaging alleged would be impractical without use of an ATDS); Kramer v. Autobytel, Inc., 759 F. Supp. 2d 1165, 1171 (N.D. Cal. 2010) (finding it "plausible" that defendants used an ATDS where messages were advertisements written in an impersonal manner and sent from short code); Hickey v. Voxernet LLC, 887 F. Supp. 2d 1125, 1130; Robbins v. Coca-Cola Co., No. 13-CV-132-IEG NLS, 2013 U.S. Dist. LEXIS 72725, 2013 WL 2252646, at *3 (S.D. Cal. May 22, 2013) (observing that mass messaging would be impracticable without use of an ATDS)). 31. The text messages originated from telephone number 833-424-0890 a number which upon information and belief are owned and operated by or on behalf of Defendant. 32. The numbers used by Defendant are known as a “long code,” a standard 10-digit phone number that enabled Defendant to send SMS text messages en masse, while deceiving recipients into believing that the message was personalized and sent from a telephone number operated by an individual. 33. Long codes work as follows: Private companies known as SMS gateway providers have contractual arrangements with mobile carriers to transmit two-way SMS traffic. These SMS which are responsible for relaying those messages to the intended mobile phone. This allows for the transmission of a large number of SMS messages to and from a long code. 34. Specifically, upon information and belief, Defendant utilized a combination of hardware and software systems to send the text messages at issue in this case. The systems utilized by Defendant have the capacity to store telephone numbers using a random or sequential generator, and to dial such numbers from a list without human intervention. 35. To send the text messages, Defendant used a messaging platform (the “Platform”) that permitted Defendant to transmit thousands of automated text messages without any human involvement. 36. The Platform has the capacity to store telephone numbers, which capacity was in fact utilized by Defendant. 37. The Platform has the capacity to generate sequential numbers, which capacity was in fact utilized by Defendant. 38. The Platform has the capacity to dial numbers in sequential order, which capacity was in fact utilized by Defendant. 39. The Platform has the capacity to dial numbers from a list of numbers, which capacity was in fact utilized by Defendant. 40. The Platform has the capacity to dial numbers without human intervention, which capacity was in fact utilized by Defendant. 41. The Platform has the capacity to schedule the time and date for future transmission of text messages, which occurs without any human involvement. 42. To transmit the messages at issue, the Platform automatically executed the following steps: sequential order the numbers were listed; b. The Platform then generated each number in the sequential order listed and combined each number with the content of Defendant’s message to create “packets” consisting of one telephone number and the message content; c. Each packet was then transmitted in the sequential order listed to an SMS aggregator, which acts an intermediary between the Platform, mobile carriers (e.g. AT&T), and consumers. d. Upon receipt of each packet, the SMS aggregator transmitted each packet – automatically and with no human intervention – to the respective mobile carrier for the telephone number, again in the sequential order listed by Defendant. Each mobile carrier then sent the message to its customer’s mobile telephone. 43. The above execution these instructions occurred seamlessly, with no human intervention, and almost instantaneously. Indeed, the Platform is capable of transmitting thousands of text messages following the above steps in minutes, if not less. 44. Further, the Platform “throttles” the transmission of the text messages depending on feedback it receives from the mobile carrier networks. In other words, the platform controls how quickly messages are transmitted depending on network congestion. The platform performs this throttling function automatically and does not allow a human to control the function. 45. The following graphic summarizes the above steps and demonstrates that the dialing of the text messages at issue was done by the Platform automatically and without any human intervention: 46. Defendant’s unsolicited text messages caused Plaintiff actual harm, including invasion of her privacy, aggravation, annoyance, intrusion on seclusion, trespass, and conversion. Defendant’s text messages also inconvenienced Plaintiff and caused disruption to her daily life. 47. Defendant’s unsolicited text messages caused Plaintiff actual harm. Specifically, Plaintiff estimates that she has wasted approximately 15 minutes reviewing all of Defendant’s unwanted messages and retaining counsel for this case in order to stop Defendant’s unwanted messages. 48. Furthermore, Defendant’s text messages took up memory on Plaintiff’s cellular phone. The cumulative effect of unsolicited text messages like Defendant’s poses a real risk of ultimately rendering the phone unusable for text messaging purposes as a result of the phone’s memory being taken up. See https://www.consumer.ftc.gov/articles/0350-text-message-spam#text (finding that text message solicitations like the ones sent by Defendant present a “triple threat” of identity theft, unwanted cell phone charges, and slower cell phone performance). 49. Defendant’s text messages also can slow cell phone performance by taking up space on the recipient phone’s memory. See https://www.consumer.ftc.gov/articles/0350-text-message- spam#text (finding that spam text messages can slow cell phone performance by taking up phone memory space). CLASS ALLEGATIONS PROPOSED CLASS herself and all others similarly situated. 51. Plaintiff brings this case on behalf of a Class defined as follows: No Consent Class: All persons who from four years prior to the filing of this action (1) were sent a text message by or on behalf of Defendant, (2) using an automatic telephone dialing system, (3) for the purpose of soliciting Defendant’s goods and services, and (4) for whom Defendant claims (a) it did not obtain prior express written consent, or (b) it obtained prior express written consent in the same manner as Defendant claims it supposedly obtained prior express written consent to call the Plaintiff. 52. Defendant and its employees or agents are excluded from the Class. Plaintiff does not know the number of members in the Class, but believes the Class members number in the several thousands, if not more. NUMEROSITY 53. Upon information and belief, Defendant has placed automated and/or prerecorded calls to cellular telephone numbers belonging to thousands of consumers throughout the United States without their prior express consent. The members of the Class, therefore, are believed to be so numerous that joinder of all members is impracticable. 54. The exact number and identities of the Class members are unknown at this time and can only be ascertained through discovery. Identification of the Class members is a matter capable of ministerial determination from Defendant’s call records. COMMON QUESTIONS OF LAW AND FACT 55. There are numerous questions of law and fact common to the Class which predominate over any questions affecting only individual members of the Class. Among the questions of law and fact common to the Class are: (1) Whether Defendant made non-emergency calls to Plaintiff’s and Class members’ cellular telephones using an ATDS; express written consent to make such calls; (3) Whether Defendant’s conduct was knowing and willful; (4) Whether Defendant is liable for damages, and the amount of such damages; and (5) Whether Defendant should be enjoined from such conduct in the future. 56. The common questions in this case are capable of having common answers. If Plaintiff’s claim that Defendant routinely transmits text messages to telephone numbers assigned to cellular telephone services is accurate, Plaintiff and the Class members will have identical claims capable of being efficiently adjudicated and administered in this case. TYPICALITY 57. Plaintiff’s claims are typical of the claims of the Class members, as they are all based on the same factual and legal theories. PROTECTING THE INTERESTS OF THE CLASS MEMBERS 58. Plaintiff is a representative who will fully and adequately assert and protect the interests of the Class, and has retained competent counsel. Accordingly, Plaintiff is an adequate representative and will fairly and adequately protect the interests of the Class. PROCEEDING VIA CLASS ACTION IS SUPERIOR AND ADVISABLE 59. A class action is superior to all other available methods for the fair and efficient adjudication of this lawsuit, because individual litigation of the claims of all members of the Class is economically unfeasible and procedurally impracticable. While the aggregate damages sustained by the Class are in the millions of dollars, the individual damages incurred by each member of the Class resulting from Defendant’s wrongful conduct are too small to warrant the expense of individual lawsuits. The likelihood of individual Class members prosecuting their own separate claims is remote, and, even if every member of the Class could afford individual litigation, the court system would be unduly burdened by individual litigation of such cases. establishing inconsistent rulings and/or incompatible standards of conduct for Defendant. For example, one court might enjoin Defendant from performing the challenged acts, whereas another may not. Additionally, individual actions may be dispositive of the interests of the Class, although certain class members are not parties to such actions. COUNT I Violations of the TCPA, 47 U.S.C. § 227(b) (On Behalf of Plaintiff and the Class) 61. Plaintiff re-alleges and incorporates the foregoing allegations as if fully set forth herein. 62. It is a violation of the TCPA to make “any call (other than a call made for emergency purposes or made with the prior express consent of the called party) using any automatic telephone dialing system … to any telephone number assigned to a … cellular telephone service ….” 47 U.S.C. § 227(b)(1)(A)(iii). 63. Defendant – or third parties directed by Defendant – used equipment having the capacity to dial numbers without human intervention to make non-emergency telephone calls to the cellular telephones of Plaintiff and the other members of the Class defined below. 64. These calls were made without regard to whether or not Defendant had first obtained express permission from the called party to make such calls. In fact, Defendant did not have prior express consent to call the cell phones of Plaintiff and the other members of the putative Class when its calls were made. 65. Defendant has, therefore, violated § 227(b)(1)(A)(iii) of the TCPA by using an automatic telephone dialing system to make non-emergency telephone calls to the cell phones of Plaintiff and the other members of the putative Class without their prior express written consent. knew or should have known that it was using equipment that at constituted an automatic telephone dialing system. The violations were therefore willful or knowing. 67. As a result of Defendant’s conduct and pursuant to § 227(b)(3) of the TCPA, Plaintiff and the other members of the putative Class were harmed and are each entitled to a minimum of $500.00 in damages for each violation. Plaintiff and the class are also entitled to an injunction against future calls. Id. COUNT II Knowing and/or Willful Violation of the TCPA, 47 U.S.C. § 227(b) (On Behalf of Plaintiff and the Class) 68. Plaintiff re-allege and incorporate paragraphs 1-60 as if fully set forth herein. 69. At all times relevant, Defendant knew or should have known that its conduct as alleged herein violated the TCPA. 70. Defendant knew that it did not have prior express consent to make these calls, and knew or should have known that its conduct was a violation of the TCPA. 71. Because Defendant knew or should have known that Plaintiff and Class Members had not given prior express consent to receive its autodialed calls, the Court should treble the amount of statutory damages available to Plaintiff and the other members of the putative Class pursuant to § 227(b)(3) of the TCPA. 72. As a result of Defendant’s violations, Plaintiff and the Class Members are entitled to an award of $1,500.00 in statutory damages, for each and every violation, pursuant to 47 U.S.C. § 227(b)(3)(B) and 47 U.S.C. § 227(b)(3)(C). PRAYER FOR RELIEF WHEREFORE, Plaintiff, individually and on behalf of the Classes, prays for the following appointing Plaintiff as the representative of the Classes and counsel as Class Counsel; a) An award of actual and statutory damages; b) An order declaring that Defendant’s actions, as set out above, violate the TCPA; c) A declaratory judgment that Defendant’s telephone calling equipment constitutes an automatic telephone dialing system under the TCPA; d) An injunction requiring Defendant to cease all unsolicited text messaging activity, and to otherwise protect the interests of the Classes; e) An injunction prohibiting Defendant from using, or contracting the use of, an automatic telephone dialing system without obtaining, recipient’s consent to receive calls made with such equipment; and f) Such further and other relief as the Court deems necessary. JURY DEMAND Plaintiff and Class Members hereby demand a trial by jury. DOCUMENT PRESERVATION DEMAND Plaintiff demands that Defendant take affirmative steps to preserve all records, lists, electronic databases or other itemizations associated with the allegations herein, including all records, lists, electronic databases or other itemizations in the possession of any vendors, individuals, and/or companies contracted, hired, or directed by Defendant to assist in sending the alleged communications. Dated: January 27, 2021 Shamis & Gentile, P.A. /s/ Andrew J. Shamis Andrew J. Shamis, Esq. Florida Bar No. 101754 [email protected] 14 NE 1st Avenue, Suite 705 Miami, FL 33132 Telephone: 305-479-2299 Counsel for Plaintiff and the Class
privacy
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Dena C. Sharp (State Bar No. 245869) Jordan Elias (State Bar No. 228731) Adam E. Polk (State Bar No. 273000) Scott M. Grzenczyk (State Bar No. 279309) GIRARD SHARP LLP 601 California Street, Suite 1400 San Francisco, CA 94108 Tel: (415) 981-4800 Fax: (415) 981-4846 [email protected] [email protected] [email protected] [email protected] John D. Radice (pro hac vice forthcoming) April Lambert (pro hac vice forthcoming) RADICE LAW FIRM, PC 475 Wall Street Princeton, NJ 08540 Tel: (646) 245-8502 Fax: (609) 385-0745 [email protected] [email protected] Attorneys for Plaintiff [Additional Counsel Listed on Signature Page] Case No. CLASS ACTION COMPLAINT DEMAND FOR JURY TRIAL UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF CALIFORNIA SAN JOSE DIVISION MARK J. ASTARITA, individually and behalf of all others similarly situated, Plaintiff, v. GOOGLE LLC and ALPHABET INC., Defendants. CLASS ACTION COMPLAINT Plaintiff Mark J. Astarita, on behalf of himself and all others similarly situated, bring this first amended consolidated class action complaint for equitable relief and treble damages under the Sherman Antitrust Act, 15 U.S.C. § 2, and the Unfair Competition Law, Cal. Bus. & Prof. Code § 17200 et seq. I. NATURE OF THE ACTION 1. Over the past several years, Google leveraged its monopoly in online search and search advertising to acquire an illegal monopoly in brokering display advertising—the placement of advertisements on other companies’ websites. Google gained this market dominance in part by acquiring rivals in the online advertising space, conditioning access to its search-results data and YouTube video advertising platform upon the purchase of its separate display advertising services, and making its intermediation systems incompatible with those of its competitors. Google’s scheme to monopolize the market for brokering display advertising has vastly reduced competition in the purchase and placement of this advertising and resulted in economic harm to advertisers and publishers alike. 2. Forty-nine state attorneys general are currently conducting antitrust investigations of Google’s conduct in digital advertising markets. Ten states, led by Texas, filed a civil antitrust action against Google on December 16, 2020 based on the conduct and violations described in this complaint. The United States Department of Justice and eleven state attorneys general also filed a civil antitrust action against Google on October 20, 2020 for unlawfully maintaining monopolies in the markets for online search and search advertising. 3. Because of its pervasive monopoly conduct, Google now controls the “ad tech stack” comprising the intermediary services between advertisers, which pay to place digital advertisements, and publishers paid to publish those ads on their websites. Companies that wish to place or publish online advertisements have little choice but to pay Google for its advertising services, including instantaneous auctions, and Google’s exclusion of competition in this intermediation market has enabled it to favor its own advertising platforms. Google’s extraction of monopoly rents through fees charged to both advertisers and publishers has resulted in higher prices paid by advertisers, higher consumer prices, and lower payments to publishers of online display advertisements. 4. Like the other class members, Plaintiff dealt directly with Google in its capacity as 1 CLASS ACTION COMPLAINT display advertising broker, having published online display advertisements using Google’s services, and having been paid by Google for running those ads. Plaintiff, like the other class members, suffered economic losses as a result of Google’s monopolization and seeks appropriate equitable relief and damages through this action. II. JURISDICTION AND VENUE 5. This Court has original jurisdiction over Plaintiff’s federal antitrust claim under the Clayton Act, 15 U.S.C. § 15. The Court also has diversity jurisdiction over this action under the Class Action Fairness Act of 2005, 28 U.S.C. § 1332(d), because at least one class member is of diverse citizenship from Defendants, there are more than 100 class members nationally, and the aggregate amount in controversy exceeds $5,000,000. 6. Venue is proper in this District under 28 U.S.C. § 1391. Google’s principal place of business is in this District, and it regularly conducts business here. A substantial part of the events giving rise to Plaintiff’s causes of action occurred in or emanated from this District. 7. Assignment to the San Jose Division is appropriate under Local Rule 3-2(c) because a substantial part of the conduct at issue in this case occurred in Santa Clara County. In addition, this case arises out of the same operative facts as a related action pending in this division, In re Google Digital Advertising Antitrust Litigation, No. 5:20-cv-03556-BLF. III. PARTIES A. Plaintiff 8. Plaintiff Mark J. Astarita is a citizen and resident of Florida and an attorney who owns and operates the website seclaw.com. 9. During each year from 2016 to 2020, Google brokered the placements of display advertisements that appeared on this website, and Google directly paid Plaintiff for making this advertising space available. 10. Plaintiff sustained antitrust injury by being paid sub-competitive prices by Google in exchange for making space on his website available to publish display advertisements that Google brokered. These anticompetitive underpayments directly and proximately resulted from Google’s 2 CLASS ACTION COMPLAINT monopolization of the relevant market, defined in Part VI below. B. Defendants 11. Defendant Google LLC is a limited liability company organized under the laws of Delaware with its principal place of business in Mountain View, California. Google LLC is a technology company that provides internet-related services and products, including online advertising technologies and a search engine. 12. Defendant Alphabet Inc. is a corporation organized under the laws of Delaware with its principal place of business in Mountain View, California. Google LLC is a wholly-owned subsidiary of Alphabet. 13. Google LLC and Alphabet Inc. are collectively referred to herein as “Google.” IV. FACTUAL ALLEGATIONS A. Overview of Digital Advertising 14. Businesses have long relied on advertising to promote their products, generate brand awareness, and increase sales. Before the internet age, advertising campaigns were planned and managed by media buyers. If a media buyer needed to help a toy manufacturer reach parents of children, she might place an ad in Parents Magazine, or in the family section of the local newspaper. 15. Digital advertising today works differently. The internet allows businesses to target potential customers with greater precision. Digital advertising is the promotion of products and services via the internet through search engines, websites, social media, and other platforms that can be accessed online. It is automated and data-driven, involving data scientists, mathematicians, and computer programmers who, behind the scenes, use advanced statistical tools to optimize advertising campaigns, micro-targeting users and constantly tweaking algorithms. 16. Digital advertising is now the fastest growing segment of the advertising business in the United States. More than half of all advertising money in the United States is now spent on digital advertising—approximately $129 billion in 2019. 17. The two overarching markets in digital advertising are search advertising and display advertising. 3 CLASS ACTION COMPLAINT 18. Search advertising is the placement of advertisements above or alongside the organic search results generated by a search engine, predominately Google Search. The advertisement targets those who are actually searching for a product or service; the advertisement appears when a consumer performs a search that has a connection to the product or service offered by company sponsoring the advertisement. The advertiser pays when the user clicks on the advertisement, based on a cost per click. For example, if a user searches for sandwich delivery, the search advertising results may look like this: 19. Search advertising is designed to reach customers who have already shown an interest in purchasing a product or service and may be close to making a purchasing decision. If, for example, a person finds herself locked out of her house and searches for nearby locksmiths on Google Search, search advertising will place ads for local locksmith services above the organic search results. 20. Search advertising is limited, however, to prospective customers who affirmatively search for the advertiser’s product or service or for something similar, or who input a related term. 21. Display advertising, in contrast, is the advertising that appears next to content on websites. Unlike search advertising, which is generally limited to text, display advertising comes in many forms, including banners, images, and videos. For instance, an ad for Dove soap might appear as a banner or sidebar on the cooking website “myrecipes”: 4 CLASS ACTION COMPLAINT 22. With display advertising, the internet user need not perform a specific search for the particular product or service. Instead, the key to effective display ads is placing them on websites likely to be viewed by the advertiser’s target audience or by those most likely to purchase the advertised products or services. A running shoe company, for example, would prefer to have its advertisements appear on sporting goods websites rather than websites selling car parts. In that scenario, even users who have not searched for running shoes will see the running shoe company’s advertisement if they visit a website that publishes it. 23. Suppliers of display advertising are website operators and are known as publishers (e.g., providers of online news sites and other content creators). Publishers employ third-party tools to find advertisers willing to purchase advertising space available on their websites. 24. In 2019, $69.9 billion was spent on digital display advertising in the United States; 85% of that display marketing was advertising, 90% of which was executed through “programmatic,” or automated, real-time bidding. In 2020, spending on display media is expected to reach $81.3 billion, a 14% year-over-year increase. 25. Display advertising accounts for approximately half of the digital advertising market, 5 CLASS ACTION COMPLAINT and many web publishers rely on display advertising for a major source of their revenue. 26. As discussed in further detail below, search advertising and display advertising serve different purposes, and advertisers do not regard them as substitutes for each other. The Interactive Advertising Bureau—an advertising organization that develops industry standards and conducts research for the advertising industry—separates display and search for purposes of gathering and reporting annual revenues in these two advertising markets. B. Google Dominates and Controls Digital Advertising Services Markets 27. Google is the dominant supplier in the search advertising market and has moved rapidly to control all stages of the display advertising market, as well. In 2019, Google’s corporate parent Alphabet earned $135 billion, 84% of its total revenue, from search and display advertising. 28. Google’s revenue derived from display advertising comes from ads placed on Google’s own properties (Google Maps, Gmail, etc.) and from acting as an intermediary in the sale of ad space on third-party websites to advertisers. 29. One of Google’s key sources of revenue derives from its activities as the broker between publishers and advertisers in programmatic display advertising. When an ad is viewed on a third-party publisher’s site, such as the New York Times website, Google pays the publisher a share of the amount the advertiser paid to Google. The amount of revenue Google earns from display advertising is dependent on the number of ads it sells, the price of those ads, and Google’s percentage margin or “cut” of the deal, also known as the “take rate.” 30. The “take rate” is the difference between what an advertiser pays for an ad and what portion of that payment the publisher of the ad receives for placing the ad on its website. Google’s take rate as an intermediary is typically 54-61%. When ads are presented on Google products, such as Google Search or YouTube, Google keeps the entire price of the ad. 31. Google has a strong economic incentive to increase the number of ads placed on its proprietary sites, to charge advertisers higher prices, and to pay as little as possible to publishers displaying ads placed through Google on their websites. 6 CLASS ACTION COMPLAINT 1. Google’s Search Advertising Practices and Market Share 32. As the owner of the dominant online search platform, Google is by far the largest supplier of digital search advertising in the United States. Over the last ten years, Google’s share of the digital search advertising supply has ranged between 89% and 93%. 33. Google makes space on its search results pages available to advertisers through an auction process that occurs each time a user runs a search. Google starts the auction by first finding all the ads with keywords matching the search. It then excludes ads that are considered ineligible based on certain criteria, such as country restrictions. Google then only displays ads with a sufficiently high “rank” based on a combination of factors, such as the advertiser’s bid, the quality of the ad, user location, and the device the user is using. Because the auction process is repeated for every search performed on Google Search, different auctions may lead to different advertisements being displayed. 34. Although Google claims that it prices its search advertising through an auction, Google controls (and frequently raises) the price of its search advertising by setting a high reserve price. Doing so enables Google to directly set the price of its search advertisements because an ad will not sell unless its price meets or exceeds the reserve price, which thus operates as a floor. A majority of the winning bids for Google Search ads are at the reserve price. 2. Google’s Dominance in the Ad Tech Stack and Display Advertising 35. Google is also a major supplier of programmatic display advertising and owns multiple products that supply it. Google captures well over 50% of the market across the ad tech stack—the set of intermediary exchanges and platforms that advertisers and publishers use to buy, sell, and place display ads (“intermediation” services). Google runs the leading ad exchange, while also running buy- side and sell-side intermediary platforms trading on this exchange. 36. YouTube, owned by Google, alone accounts for about 10% of the entire supply of display advertising. Other major Google products, such as Google Maps and Google Play, also offer display advertisements. 7 CLASS ACTION COMPLAINT 37. Approximately 86% of online display advertising space in the United States is bought and sold in real time on electronic trading venues, referred to in the industry as “advertising exchanges” or programmatic real-time bidding. Google owns and operates the dominant ad exchanges. 38. The role of the ad exchange is critical in display advertising. Exchange transactions are the means by which website publishers monetize the attention they earn from web users and advertisers can maximize the impact of their ad spend. A competitive and transparent ad exchange is therefore essential to parties on both sides of the ad stack. 39. Relying on intermediaries like Google that route buy and sell orders from advertisers and publishers, the structure of the ad market resembles the structure of electronically traded financial markets. Just as individual investors trade on financial exchanges through an intermediary brokerage firm, so must publishers and advertisers go through a computerized intermediary to trade on advertising exchanges. But in display advertising, a single company, Google, simultaneously functions as the key intermediary through which buyers (advertisers) and suppliers (publishers) of display advertising trade, and as a leading publisher of advertisements in its own right. 40. On the buy-side, advertisers use specialized software made either for small or large advertisers. Smaller advertisers, such as a local dry cleaner, typically use Google Ads, a self-serve online buying tool. Google Ads will bid on and buy ad space, including available inventory trading on Google’s exchange, in an automated fashion on the dry cleaner’s behalf. But in this process, Google can ultimately be the advertiser’s counterparty instead of its neutral agent. 41. When an internet user clicks to visit a web page, in the milliseconds that it takes for that page to load, real-time auctions are occurring in the background to determine which ads will display on the web page that particular user will see. These auctions are run by supply-side platforms (SSPs), exchanges, and demand-side platforms (DSPs) in the ad tech stack. 42. On the supply side of the exchange, suppliers—online publishers—of display advertising employ publisher ad servers (PAS) to accept, store, and manage ads; choose where and when ads appear; and track the effectiveness of ad campaigns. Each specific ad placement is determined based on bids from advertisers and/or preexisting arrangements between publishers and advertisers. Publishers 8 CLASS ACTION COMPLAINT rely on supply-side platforms (SSPs) to run auctions, interface directly with their demand-side equivalents, and optimize available inventory. 43. The demand side is comprised of advertisers and media agencies running advertising campaigns for businesses. Advertisers and media agencies rely on advertiser ad servers (AAS) to store ads, deliver them to publishers, and record transactions. Advertisers and media agencies also employ demand-side platforms (DSPs) to purchase digital advertising by bidding in auctions and to manage their 44. The DSP connects to an ad exchange, which combines inventory from ad networks and SSPs with third-party data from a data management platform or data broker. When an ad space on a publisher’s site becomes available, the ad exchange holds an auction in which the DSP bids on the impression submitted by the ad network or SSP. 45. Together, the publisher ad servers (PAS), supply-side platforms (SSP), advertiser ad servers (AAS), and demand-side platforms (DSP) comprise what is known as the “ad tech stack.” By connecting publishers and advertisers, an ad tech provider functions as an intermediary broker. The U.K.’s Competition and Markets Authority (CMA) depicted this market as follows: 46. Until fairly recently, different firms provided the various services in the ad tech stack, and intermediaries did not own publishers or advertisers. Google lagged behind the pace of innovation and was not a key player in the development of online ad exchanges. Early players in virtual ad auctions recognized it was most efficient to interoperate with competitors and maintain a level playing field so that customers could mix and match products. During Senate testimony on September 15, 2020, digital marketing expert Adam Heimlich compared transacting in those earlier auctions to “owning a stall in a vast open air market”—transparency was at a level where market participants could 9 CLASS ACTION COMPLAINT easily compare features, quality, and price with those of other participants within reach, and could use ad stack services provided by a variety of providers. This is no longer the case. After a series of acquisitions, Google now dominates and controls the ad stack as a whole. 47. Before Google’s entry, ad exchanges generally operated as disinterested brokers, similar to stock exchanges. Google saw the market efficiency of these early exchanges as a threat to its primary business of selling ads. It soon turned to a sustained mergers and acquisitions strategy to gain market dominance. Google’s acquisitions gave it access to and made it a major player at every level of the display advertising service industry, and have enabled Google to exclude competition through a variety of anticompetitive policies and activities. 48. Since 2007, Google has made numerous key acquisitions in the interest of taking control of the entire ad tech stack. Through these acquisitions, Google absorbed competing firms to avoid competing with them with the purpose and effect of building and consolidating its monopoly. 49. In 2007, Google purchased the leading ad server, DoubleClick, which provided the basic technology for Google’s current PAS. In 2009, Google acquired AdMob, the largest ad server for the then-nascent mobile application market, which has since grown exponentially. The technology from Invite Media, which Google acquired in 2010, was re-launched in 2012 as DoubleClick Bid Manager and eventually converted into Google’s main DSP, Display & Video 360. In 2011, Google purchased AdMeld, one of the largest SSPs in the display advertising industry, which it integrated into AdX, Google’s existing exchange. And in 2014, Google bought Adometry, an analytics and attribution provider it then integrated into Google Analytics. Together, these acquisitions reveal a business objective of occupying the entire ad stack and the connected analytics market through buying up the competition. 50. When Google purchased DoubleClick, the Federal Trade Commission accepted Google’s representations that it would not leverage its control of publishers’ primary ad server to distort competition in the electronic ad-trading market. Google promised to manage the conflicts of interest, including from enhanced access to user data, that would result from the acquisition. Google’s general 10 CLASS ACTION COMPLAINT counsel assured Congress that DoubleClick “data is owned by the customers, publishers and advertisers, and DoubleClick or Google cannot do anything with it.” 51. FTC Commissioner Pamela Jones Harbour dissented from the FTC’s approval of the acquisition, warning in part that if Google and DoubleClick were permitted to merge without conditions, the new combination could merge Google and DoubleClick data to the detriment of consumer privacy and competition. Commissioner Harbour stated that the merger could “profoundly alter the 21st century Internet-based economy—in ways we can imagine, and in ways we cannot.” She expressed concern about “the privacy interests of consumers” and wrote that she was “uncomfortable accepting the merging parties’ nonbinding representations at face value.” 52. In approving Google’s acquisition of DoubleClick, the FTC rejected prescient concerns about data and competition raised by Commissioner Harbour and public interest groups. An April 14, 2007 news article in the New York Times noted that Google’s DoubleClick division would have conflicts of interest with Google’s exchange, but suggested publishers and advertisers might simply “jump ship” if Google leveraged the acquisition “to further its own ad network.” 53. When Google did leverage the DoubleClick acquisition to further its ad network, instead of turning to other ad tech providers, increasing numbers of publishers and advertisers concluded they had no choice but to rely on Google to broker display-ad placement. 54. In 2009, Google restricted the ability of publishers and advertisers participating in its exchange to access their DoubleClick data, reserving an essential information advantage for its own trading divisions. 55. In 2016, moreover, Google broke a key promise it made to the FTC to push through the DoubleClick acquisition: Google began merging DoubleClick web-browsing data with personal information collected through other Google services, combining information linked to a user’s personal identity with their location on Google Maps, information from their Gmail records, and their Google search histories, along with user information obtained from other Google products. With this step, Google eliminated the barrier between the data that Google gathered from cookies tracking users’ online behavior and the personal information Google held from its users’ accounts. Its digital advertising 11 CLASS ACTION COMPLAINT monopolies enabled Google to make this momentous shift in data policy without risk of losing business to rivals more protective of consumer privacy. 56. In approving Google’s 2010 acquisition of AdMob, the leading mobile ad network at the time, the FTC acknowledged that “the combination of the two leading mobile advertising networks raised serious antitrust issues.” Yet the FTC deemed those concerns “overshadowed by recent developments in the market,” in particular a move by Apple to “launch its own, competing mobile ad network.” The FTC approved Google’s acquisition of AdMob based on the assumption that Apple would continue to build its presence in the mobile ad market. But that assumption was incorrect— Apple’s product failed to gain traction and in 2016 Apple abandoned its attempt to develop a competing mobile ad network. 57. By 2015, Google’s acquisitions had given it monopoly power in the display advertising services market, and the early exchanges that had initially outperformed Google were selling at a discount price or had folded. The market shares of the DSPs that once led that market segment declined in parallel. 58. Documents that Google produced to the House Subcommittee on Antitrust, Commercial, and Administrative Law show that Google acquired companies to absorb its competition and combine products along the ad stack instead of competing on the merits. An internal Google presentation from July 2006 included a slide titled “Build a Self-Reinforcing Online Ads Ecosystem,” which noted in part that acquiring DoubleClick or Atlas could create “self-reinforcing benefits” for Google’s integrated ad business. The slide asked, “[I]s there some framework we have to demonstrate the synergies/inter- relationships from owning all these pieces?” 59. In an internal email from 2010, discussing Google’s potential development of a demand- side platform for advertising agencies (a “bidder”), the executive in charge of Google’s display business wrote: “The primary benefits on having a bidder are eliminating the disintermediation risk and substantially increasing display spend with Google from agencies (through the combined use of DFA – bidder – AdX). . . . We are looking at options to accelerate this (potentially through M&A for example).” 12 CLASS ACTION COMPLAINT 60. DFA refers to Google’s ad server; AdX was Google’s exchange. The “disintermediation risk” that Google sought to eliminate resulted from the competitive, transparent conditions in the display advertising exchange market at the time, which diverted ad money away from Google. Thus, Google’s plan was to combine products to increase its revenue from “display spend” and lock in bidders to its new and consolidated intermediation services. 61. Google’s merge-to-monopolize strategy worked. On the supply side, Google now holds at least 90% of the PAS submarket through multiple products such as Google Ad Manager and Google DoubleClick for Publishers. Since taking the dominant position in the PAS submarket, Google began merging its supply-side intermediation products with its PAS offering. The composite product “Google Ad Manager” combined Google’s PAS with its associated ad exchange. For the SSP and associated ad exchange submarket, Google holds a 50-60% share. On the demand side, Google also controls a substantial majority of the DSP submarket. Google has a 55% market share of the ad-exchange submarket, far more than the second-place company, AppNexus, which has a 11% share of that submarket. And Google’s DSP holds a 50% share of the DSP submarket, with AOL a distant second at 12%. Google holds an 80-90% share of the AAS submarket as well. 62. Because of Google’s market dominance, publishers and advertisers have little choice but to use Google’s intermediation services. Nexstar Media Group, Inc., the nation’s largest local news company, tested what would happen if it stopped using Google’s technology to place ads on its websites. Over just a few days, the company’s video-ad sales plummeted. 63. Google further consolidated its monopoly across the ad tech stack through a series of product mergers, whereby it bundled two distinct products together and rebranded the integrated entity as a single product. Google blurred the distinction between its ad server and exchange by reclassifying its ad-serving revenues in its shareholder reports and by merging the two into a single new product that it named Google Ad Manager. Google then merged its AAS with its DSP to create Display & Video 360. Each of these mergers increased switching costs for advertisers—and barriers to entry for competitors—for services that already carried high switching costs. 13 CLASS ACTION COMPLAINT C. Google Used Its Market Power to Acquire and Maintain a Monopoly for Display Advertising Services 1. Google Leveraged Its Dominance in Search and Search Advertising and Its Control of User Data to Gain a Monopoly in Brokering Display Advertising 64. Google operates the default internet search platform in the United States. More than 90% of all internet searches are conducted through Google Search. Further, Google’s web browser, Google Chrome, occupies about half of the U.S. browser market. 65. Google has long monetized its monopoly in search by selling search advertising—digital ads responsive to user searches. The data that Google has acquired from search and Google Chrome users allowed Google to leverage its monopoly in the digital search market into the related but separate market of display advertising. 66. General online search services in the United States constitutes a distinct antitrust market. Search services allow consumers to find responsive information on the internet by entering keyword queries into search engines such as Google. These general search services are unique because they offer consumers access to an extremely large and diverse volume of information from many sources across the internet. 67. There are no reasonable substitutes for general online search services. Other search tools, platforms, and information sources are not reasonably interchangeable with general online search services because they do not provide access to a wide range of information from one search inquiry. Few consumers would find alternative sources a suitable substitute for general search services. 68. Google has monopoly power in the United States general online search services market. Google dominates this market with an approximately 90% market share. And nearly 95% of all search queries on mobile devices are performed using Google’s search engine. 69. There are significant barriers to entering the market for general online search services, including large capital investment, highly complex technology, access to effective distribution, and adequate scale. 70. Google’s anticompetitive conduct has effectively eliminated rivals’ ability to compete in the general search services market. Google used exclusionary agreements, tying arrangements, and 14 CLASS ACTION COMPLAINT payoffs to barricade its general search monopoly such that competitors are denied vital distribution, scale, and product recognition—preventing them from realistically challenging Google in this market. As one example, Google ensured that its search engine would be the preset default general search engine on hugely popular devices like Apple’s iPhone and the devices running on Google’s Android operating system. 71. Online search advertising in the United States also constitutes a distinct antitrust market. Search advertising enables advertisers to target their ads in real time in response to search queries. 72. Other forms of advertising are not reasonably interchangeable with online search advertising. The capability of search advertising to respond to consumers’ inquiries at the moment they are looking for information to make a potential purchase makes these ads highly valuable to advertisers and distinguishes them from other types of advertising that cannot be targeted in this way, whether online or offline. Display advertising is no substitute for search advertising, including because display advertising is not responsive to a consumer’s specific inquiry and is further removed from the point of purchase. Few advertisers would find alternative sources a suitable substitute for search advertising. 73. Google has monopoly power in the United States online search advertising market. Google holds more than a 70% share of that market. 74. Barriers to entry in the search advertising market, among other factors, protect Google’s monopoly in that market. Most critically, search advertising requires a search engine with sufficient scale to make the advertising profitable. Hence the same entry barriers that fortify Google’s general search services monopoly also protect Google’s search advertising monopoly. 75. Google’s monopolies in search and search advertising—and the data they generate about individual users—give Google an enormous advantage over online advertisers and publishers owing to the sheer volume of information Google acquires about consumers through its integrated panoply of products and services. This data include browsing histories from Google Search and Google’s Chrome web browser, and location data from Google Maps, Waze, and Google’s Android operating system embedded in hundreds of millions of smartphones. As Google’s former CEO Eric Schmidt boasted, 15 CLASS ACTION COMPLAINT “We know where you are. We know where you’ve been. We can more or less know what you’ve been thinking about.” 76. Online advertising is more effective when it is targeted, displaying products or services a user is more likely to want. Accordingly, user data—including gender, age, location, and browsing history—influence not just the types of ads a user will see, but also the prices advertisers are willing to pay. “The exact same ad, on the same website, at the same time, could be worth vastly different amounts to two different buyers depending on how much they know about the consumer being targeted,” explained Ari Paparo, a former Google executive who founded the advertising company Beeswax. “User data is everything.” 77. The prices that any company is able to fetch for ads that it displays online depend on two crucial factors: the ability to identify who is loading the page or mobile application, and the ability to connect that user’s identity with more information about them. 78. The targeting of display ads begins the moment a user clicks to visit a web page. Typically, the user’s IP address and location, along with the URL of the web page, are swiped from the user’s browser without their explicit knowledge. This data then informs the instantaneous ad auctions that occur in the split second before the web page appears to the user. The goal is to build and deploy as specific a portrait about the user as possible, primarily by linking their device with their identity. Web cookies, tags, and “fingerprinting” of mobile devices are common tools for doing so. 79. If a publisher or company that sells online ads can know what a user is viewing on other sites, the publisher can target the user based on that information when the user returns to the publisher’s site. Because of its dominance, including in search, Google can track users’ visits to at least 70% of the top one million sites on the internet. Google has tags (including as a third party) tracking user behavior on over 80% of popular websites. 80. Due to Google’s monopoly in search and its unrivalled ability to gather, aggregate, and analyze user data, which it does not share, no potential competitor to Google can offer an advertising product that comes close to the individualized targeting that Google can offer. Without access to search data, potential rivals are effectively excluded from competing in digital advertising. 16 CLASS ACTION COMPLAINT 81. To illustrate Google’s vast advantage over any other publisher in accessing and monetizing data, consider two hypothetical online publishers, CNBC and the New York Times. Suppose, for example, that a user named Mary visits CNBC’s website in the mornings, where she reads about financial markets, and visits the New York Times in the evenings to read the book review section. CNBC knows that Mary follows financial markets and might monetize her view at a $30 CPM (cost per thousand impressions). The Times knows that Mary likes to read books and might only monetize her at a $10 CPM. If the Times can somehow find out that Mary is reading CNBC in the mornings, then when Mary visits the Times book review section in the evening, the Times can target her as someone who follows the markets and monetize her at $30, too. 82. Since the two are competitors in the supply side of the display advertising market, CNBC would not want to share with the Times what Mary reads on cnbc.com. If CNBC is selling ads to its audience of financial readers at a $30 CPM, and the Times can access CNBC’s readers and their reading patterns, then the Times could undercut CNBC and sell ads targeted to CNBC financial readers for, say, $25 instead of $30. 83. Google uses its ability to track users across the web to extract such a large advantage in display advertising markets that rivals are effectively excluded. Google tracks users through its analytics and ad-serving products, which it combined and rebranded as the Google Marketing Platform. While publishers like CNBC and the Times would never share with each other user information that gave each a competitive advantage, they have no choice but to share user tracking information with Google, which acts as both their ad broker and supply-side competitor. 84. Google’s exclusive access to its proprietary data from Chrome and Android further widens its substantial advantage over other publishers. Google relies on this data, which is generally unavailable to competing bidders, when bidding on its own ad exchanges to win contracts to display ads. Potential rivals for display advertising contracts cannot compete to win business without access to this 85. Furthermore, while digital ads trade on several auction markets, Google ensures that its own display advertising inventory can only be purchased through its proprietary auctions. Thus, the 17 CLASS ACTION COMPLAINT most effective, data-driven inventory stays within Google’s control and potential competitors are excluded. 86. Having consolidated key portions of the ad tech stack for display advertising, Google now readily brokers transactions on both sides of this market, and can steer advertisers to its own display supply platforms like YouTube. As the U.K.’s CMA concluded in a report issued on July 1, 2020, “Google’s strong position at each level of the intermediation value chain creates clear conflicts of interest, as it has the ability and incentive to exploit its position on both sides of a transaction to favour its own sources of supply and demand.” 2. Google Harms Purchasers and Sellers of Online Advertising by Coercing the Purchase of Display Advertising Through Tying Arrangements 87. With about nine out of ten internet searches using Google’s search engine, Google is the dominant source for search advertising. As a result, companies seeking to promote their products or services online have little or no choice but to purchase search advertising space from Google. Google has taken advantage of this dominance in the search advertising market to drive out competition in the separate market for display advertising services, tying its display advertising services to its search advertising services to extend its monopoly power. 88. Because search advertising targets users who have already shown some interest in the product or service from their search, few online advertising campaigns bypass online search as a platform for marketing. Search advertising accounts for at least part of the ad spend of nearly every advertiser engaged in online advertising. 89. When a Google Ads account is established for use in placing search advertisements, Google Ads is set as the default account for placing both search and display advertisements. Google also blocks advertisers from using third-party DSPs to purchase Google Search inventory, which is sold primarily through Google AdWords. And, to further disadvantage rivals, Google restricts access to data relating to web searches performed on Google Search. 90. When consumers run Google searches, Google collects and retains data related to the searches. For example, Google Ads (a DSP) relies on algorithms that match keywords selected by 18 CLASS ACTION COMPLAINT advertisers to user search terms to determine which search ads pop up after which searches. 91. DSPs and advertisers use this data to craft more effective advertising campaigns. Google, however, withholds this data from rival DSPs and advertisers using rival service providers. As a result, an advertiser running both search and display ads cannot track the performance of its search ads unless it relies only on Google to place its display ads. 92. The effect of this policy is that, to access the search data over which Google has monopoly control and which is vital to effective online advertising, an advertiser is coerced into using Google’s products in the separate market for display advertising services. 93. Advertisers that open a Google Ads account are required to buy Google search advertising. Thus, Google Ads does not merely steer advertisers to Google search advertising but conditions their ability to bid for publisher display space upon their purchase and use of Google search advertising. 94. Google’s restrictive practices coerce any advertiser whose marketing pairs online search advertising with online display advertising to rely only on Google’s intermediation services to place its display advertisements. 95. Exacerbating this tying conduct, Google pressures many advertisers to use only one Google buy-side intermediary to purchase ad space. This pressure results from Google’s decision to scramble user IDs across multiple bidding tools instead of assigning and disclosing a single user ID to a particular advertiser. Because Google obscures DoubleClick IDs for all parties other than Google, advertisers that use more than one buying tool at a time risk inadvertently bidding against themselves in exchange transactions, driving up the price they would pay. 96. Google’s Ads Data Hub (ADH) allows advertisers to view data from ad campaigns, including which users their search advertising campaigns reached, and to combine that data with internal or third-party data to set or adjust display advertising strategy. Nevertheless, the ability to use Google’s ADH data comes with a built-in restriction: the data can only be sent to another Google service and cannot otherwise be exported. 97. In 2018, Google stopped allowing advertisers to access the encrypted user IDs from ad 19 CLASS ACTION COMPLAINT campaign reports. Advertisers need this information to hire non-Google ad campaign measurement firms. Advertisers that stay within Google’s “walled garden” and use its ADH product can still access these IDs. 98. Google’s restrictive policies have made it virtually impossible for an online marketer to operate independently from the Google ad stack, particularly given Google’s dominance in the DSP, ad server, site analytics, and other submarket segments. 99. Likewise, on the supply side, Google restricts publishers’ ability to access the bid data required to compare the performance of Google’s exchange with rival exchanges. And Google does not reveal to other market participants its own fees and commissions on transactions. As discussed further below, this lack of transparency that Google has unilaterally imposed across the ad stack undermines the ability of both advertisers and publishers to make the informed decisions necessary to drive competition. 100. Google similarly uses its dominance in the video-ad publishing market segment to coerce advertisers to use Google’s display advertising services. 101. Google-owned YouTube is Google’s most valuable display property. YouTube is by far the most visited website in the United States, drawing more than three times the traffic of Twitter and Facebook, respectively. Nearly every business that advertises with online videos buys advertising space on YouTube, and about half of all video ads not appearing on Facebook and Amazon appear on YouTube. 102. Video has become increasingly important to online advertising campaigns because of its compelling nature and the exponential increase in user traffic that it generates. In 2019, 81% of businesses used video as a marketing tool—up from 63% in 2018. By 2022, online videos will account for more than 82% of all consumer internet traffic—15 times higher than the corresponding percentage in 2017. 103. After Google purchased YouTube, it initially made YouTube’s inventory of display advertising available to any advertising service provider. But in 2015, Google took YouTube off the digital ad exchanges, restricting its ad inventory to being purchased only through Google’s brokering channels and bidding tools. 20 CLASS ACTION COMPLAINT 104. Consequently, advertisers can no longer purchase YouTube inventory using a third-party DSP. If an advertiser wants to purchase any of the valuable advertising space on YouTube, it must use Google’s advertising services and cannot use any of Google’s rivals’ advertising services. 105. One erstwhile competitor described Google’s requirement that Google services be used to place ads on YouTube as “the beginning of the end,” noting that “Google used its monopoly on YouTube to put its hand on the scale” unfairly. Sen. Amy Klobuchar (D-MN) observed that this change “of course had a crippling effect on Google’s rivals” and “not only forces YouTube’s ad inventory into Google DSP, it also had the effect of driving non-YouTube ad volume to Google and away from the rival DSPs.” 106. In 2018, Google also began restricting third-party ad servers from tracking viewing activity on YouTube, leaving Google-owned Display & Video 360 as the only product available to collect and analyze YouTube advertising data. This action effectively tied YouTube to Google Ads and Display & Video 360, preventing advertisers from using competitors’ products to serve or analyze ads on YouTube. 107. Google’s leveraging of its position in forums like YouTube in which it is the dominant ad publisher restrains competition with an enhanced effect because advertisers almost always use a single DSP for a given advertising campaign. Advertisers use a single DSP for a campaign largely because doing so allows them to manage frequency caps (limits on the number of times the same user is shown an ad) during the campaign and facilitates audience management and reporting. Thus, if an advertiser wished to advertise on YouTube, Google Search, and other publisher websites, the advertiser would bear significant costs and inefficiencies from using a different advertising service provider to broker distribution of the ad campaign into each forum. 108. Even if an advertiser preferred to use multiple DSPs, Google does not permit it to use third-party DSPs to purchase Google Search inventory (sold primarily through Google AdWords) or Google’s YouTube inventory. Because Google Search and YouTube, in addition to digital display, are essential to many online ad campaigns, Google is able to capitalize on its “must-have” inventory to tether advertisers to its DSP. And because advertisers typically use one DSP per ad campaign, a display 21 CLASS ACTION COMPLAINT advertiser that wants any of its ads to appear on Google Search or YouTube must use Google’s DSP for the entire ad campaign. In short, Google enlisted its dominance in search and search advertising to pursue and secure a monopoly in display advertising. 109. Google has also combined ad tech stack products that were once technically separate but interdependent, reinforcing that they were effectively tied within the relevant market all along. For instance, using Google’s ad server, formerly called DoubleClick for Publishers, was for many years the only way to obtain full access to Google’s AdX exchange. That access was critical for publishers because AdX connected to AdWords, and the ability to access AdWords greatly expanded publishers’ access to advertisers because of Google’s dominance in search. As the Wall Street Journal reported, “[f]or many years, Google’s AdX was the only ad exchange that had access to” Google’s AdWords platform and its many advertisers. Thus, for example, when News Corp considered switching from Google to a different company to facilitate its ad-serving business, it reportedly “felt it would jeopardize the 40% to 60% of advertising demand it gets from Google’s ad marketplaces . . . .” According to the Journal, Google in 2018 merged DoubleClick for Publishers and AdX “into a single product called Google Ad Manager, making it plain to the industry that they are indeed linked . . . .” 110. Advertisers have suffered harm by paying higher prices due to Google’s display advertising monopoly. During the class period, increases in the prices paid by advertisers to place online display ads have outpaced the rate of inflation as a result of Google’s ability to charge supra- competitive prices free from any realistic competitive threat. 111. The investigation conducted by the House Subcommittee on Antitrust, Commercial, and Administrative Law revealed that many companies pay Google most of their online ad expenditures. For example, one major company paid well over half of its total ad spend to Google each year from 2016 to 2019, with the second top provider receiving less than 15%. 112. A 2018 study by eMarketer, which focused on programmatically purchased ads across the open internet, found that programmatic ad prices have risen meaningfully across all major display categories: desktop, mobile, mobile app, and video. In 2018, the average digital advertisement sold for 12% more than it did in 2016, an increase approximately five times the prevailing rate of inflation. 22 CLASS ACTION COMPLAINT These price increases resulted in substantial part from Google’s consolidation of the intermediation services market and Google’s price increases for those services, and were largely borne by advertisers who paid Google for those services to broker the placement of their display ads. 113. Bloomberg also reported that as of 2019, Google had increased the price of search ads by about 5% annually, a rate more than three times greater than the 1.6% inflation rate during the same time period. 114. Google’s power in the relevant market enabled it to raise the prices of its brokering services to supra-competitive levels. The higher prices have increased Google’s profits, but advertisers now receive less for each dollar they spend, with trading costs now accounting for half the cost of every trade on average. 115. A substantial portion of Google’s trading fees are monopoly rents. Competitive market conditions would serve to reduce these fees. 116. Advertisers have seen progressively lower returns on their digital advertising investments as Google built and reinforced its monopoly in the relevant market. And publishers have lost ad revenue because Google’s entrenched monopoly has enabled it to take a comparatively larger cut of advertisers’ payments for the placement of ads. 117. The higher prices have greatly benefited Google. Google has consistently reaped profits at margins greater than 20%—almost three times more than the average profit margin for an American business. Financial analysts predict that Google is well positioned to maintain its dominance in digital advertising, noting that “Alphabet has established unusually deep competitive moats around its business.” 118. Google’s reserve-price practices also have caused advertisers to pay higher prices. In its online ad auctions, Google sets a reserve or floor price, which corresponds to a minimum bid that is needed to win a particular ad placement. If none of the bids exceeds this reserve price, the winning bidder must pay the reserve price—a price that, by definition, is higher than the price that would have won the placement in an auction in which Google had not set a floor price. In fact, the majority of winning bids by advertisers are at the reserve price. The lack of competition from other ad auctions has 23 CLASS ACTION COMPLAINT allowed Google to impose these supra-competitive floor prices. At the same time, Google denies advertisers access to data they would need to accurately measure the success of their advertising campaigns and negotiate for lower prices. 119. Market participants such as advertisers and newspapers also lack visibility into the fees charged along the supply chain, which limits their ability to make optimal choices about how to buy or to sell advertising inventory. A market participant observed in congressional testimony that “Google could make the process ‘more transparent,’ but given Google’s financial stake in maintaining secrecy, ‘there is no incentive to do so.’” 120. The foreclosure of competition in digital advertising markets resulting from Google’s monopoly has harmed the public at large. When advertisers pay supra-competitive fees to brokers like Google for placing ads, they pass on a portion of those costs to their customers by marking up the prices of their goods and services. And when publishers receive anticompetitive underpayments for running ads, they are often forced to cut costs, including through layoffs, and hence cannot produce content of the same quality or variety. Finally, by eliminating competition, Google’s display advertising monopoly also has reduced the incentive to innovate in these markets and thereby deprived the public of the benefit of improvements in advertising services and delivery. D. Google Created and Has Maintained Its Monopoly in Display Advertising Services by Restricting the Ability of Rivals to Compete on Equal Footing 121. Google has engaged in a host of anticompetitive practices, including the leveraging of its monopoly in search and search advertising and the multiple tying arrangements discussed above, to disadvantage its rivals and cement its dominance in the display advertising services market. 122. Another key monopolistic practice that Google employs is denying interoperability—that is, Google denies the ability of its own advertising service systems to interface with the systems of rival advertising service providers, where those systems once were compatible. 123. Google’s set of anticompetitive acts described in this complaint, including its monopoly leveraging, tying, exploitation of user data, and foreclosure of technological compatibility, were part of a unified, long-term strategy to exclude competition in the relevant market. While each component of that 24 CLASS ACTION COMPLAINT strategy, by itself, may not have sufficed to allow Google to monopolize the relevant market, their combined effect was to roll back competition, giving Google untrammeled power across the ad tech stack connecting advertisers and publishers of display advertising. 124. Although Google has publicly claimed that publishers can “mix and match technology partners,” that claim is false in several important respects. Google changed its practices to deny interoperability with its rivals to squelch competition that would otherwise occur within Google’s SSP system. When accepting bids from advertising services, Google’s SSP operates more efficiently with Google’s own advertising service. Although Google’s SSP can accept bids from non-Google advertising services, Google’s SSP is inefficient by design at processing those bids, and they are therefore disadvantaged as compared to bids submitted by Google’s own advertising service. As the U.K.’s CMA explained in its July 1, 2020 report, if a publisher “uses a non-Google ad server, AdX would not participate in a real-time auction with other SSPs, but would compete with an ‘expected’ price, which determines the order in which SSPs are sent an ad request” and “is inefficient for the publisher.” 125. Google, in short, runs an auction that includes its own bids, which are prioritized by the auction system that Google designed in such a way that non-Google-based bids cannot effectively compete. Imagine if this were a live, in-person auction: Google would be the auctioneer as well as a bidder; and it would have designed the process so that the other bidders could not hear the live bids, but instead would need to submit in advance bids based on guesses about what the other bids were going to be. Exacerbating these conflicts, Google is also a seller of a portion of the inventory up for bid. 126. Google also imposed new restrictions on publishers’ ability to set differential price floors, preventing them from calibrating different pricing for different SSPs or DSPs. This change had its intended result of driving more brokering business to Google on the sell side because publishers could no longer set higher floor prices for Google than for other sources of demand. 127. Moreover, Google’s asymmetric approach to sharing websites’ DoubleClick user IDs has distorted competition among buying tools seeking to purchase ad space from Google’s exchange—i.e., the limited number of buying tools that still compete with Display & Video 360 and Google Ads. 25 CLASS ACTION COMPLAINT Google’s exchange shares users’ DoubleClick IDs with Google-owned buying tools. But, when sending bid requests to non-Google intermediaries, Google’s exchange shares a different ID value that is obscured from view. 128. Google’s scrambling of IDs in this manner has directly interfered with competition. An advertiser that uses Google’s DoubleClick ad server now has a much harder time using a non-Google buying tool because the two tools operate on different user IDs. 129. Still another example of Google’s exclusionary conduct involves technology called header bidding, a system designed by Google’s competitors on the sell side to compete with Google’s display advertising exchange. Google responded to header bidding not by accepting the free and open competition it otherwise would have fostered, but by preventing its systems from working with the javascript code that publishers usually placed on their websites to enable header bidding. The result of this lack of compatibility was that the publisher would first notify non-Google exchanges and the winning bid would be sent to Google as if it were a pre-existing contract price. Thus, instead of submitting a blind bid to the publisher for how much the publisher would be paid to place an ad on its website, Google would separately receive the bids submitted by other service providers and then submit its own bid, knowing the minimum price it would need to outbid its rivals. This rigging gave Google a significant advantage over its rival brokers because, unlike Google, they would need to submit aggressive bids to ensure their bid was the most attractive—and even then Google could outbid them to win display advertising business. 130. Google’s rivals lacked Google’s market dominance and therefore could not make their systems incompatible with header bidding as Google did. Had they done so, a publisher simply would not have received bids from them. Even after Google permitted non-Google service providers to integrate with Google’s “Open Bidding” system—its exclusionary response to header bidding— Google charged the winning bidder 5-10% of the winning bid, driving up the costs to Google’s rivals of merely attempting to compete with Google. This structure also gives Google a systematic advantage in bidding to place ads because it does not charge itself these fees. 131. Similarly, when Google launched its Accelerated Mobile Pages, or “AMP,” it made the 26 CLASS ACTION COMPLAINT pages incompatible with header bidding, coercing publishers to use Google’s Open Bidding system. And to further repel competition created by header bidding, Google began conditioning premium treatment on Google Search (i.e., being featured at the top of search results) upon publishers migrating to AMP and forgoing the use of header bidding. 132. As Mr. Heimlich, the digital marketing expert, described in his Senate testimony, “Google became the only display company not hobbled by the exclusions and restrictions it’d placed on everyone else. The power to interoperate among buy-side, sell-side and measurement software went from being a feature of the exchange ecosystem to a capability exclusive to Google.” That exclusive capability fortified Google’s power to exclude rivals and allowed it to further boost its share of the display advertising services market, unfettered by any meaningful competition. E. Google Maintains Its Display Advertising Monopoly with Harmful Anticompetitive Conduct 133. Google maintains a culture of secrecy around its advertising services, a culture made possible by its market power. When acting as an intermediary, Google conceals from publishers and advertisers the price actually paid to Google for an ad placement. Even so, the consensus among knowledgeable publishers and advertisers is that Google’s “ad tech tax” is high, particularly in comparison to fees charged in non-programmatic ad markets. 134. Google is competing with other sellers of display advertising, yet because it is also acting as the broker for these sales, Google has unique information which it denies to the buyers and other sellers to protect its monopoly. Google refuses to disclose even basic information, including the fees it charges for each transaction, to other participants in the ad tech stack, causing market-distorting inefficiencies that solidify its grip on display advertising. 135. Google redacts its take rate from trading or auction records on both the buy-side and the sell-side. Service providers in competitive markets, by contrast, generally must furnish their customers detailed accounts of the services they are providing to justify the prices they charge. Studies have shown that about 15% of display advertising transaction costs are unaccounted for: these are Google’s monopoly rents. 136. In surveys conducted by the Association of National Advertisers estimating take rates, 27 CLASS ACTION COMPLAINT participants reported it was impossible or very difficult to obtain transaction-level pricing data related to Google’s brokering services. This lack of transparency makes it harder for publishers to negotiate with advertisers, and for potential competitors to compete with Google. 137. Google also removes time-stamp information on bids, which publishers previously had used to optimize their pricing. Moreover, Google conceals information about the performance of the digital ads it brokers, such as how many impressions are shown to actual users, as opposed to bots. Google’s multiple failures of transparency reinforce its power in the display-ad market and prevent advertisers from knowing if they are wasting some of their spend. 138. Google’s lack of transparency is strong evidence of its monopoly power. If Google were subjected to competition in the relevant market, it could not conceal from advertisers and publishers information that Google collects related to their transactions for the placement of display ads. In a competitive market, Google would risk losing business to more transparent rivals, as both advertisers and publishers have an interest in learning, assessing, and modulating their advertising efforts in response to information related to those transactions. 139. Google’s lack of transparency is not limited to withholding of information. When advertisers use the Google Ads tool to bid on ad space belonging to third-party publishers from Google’s exchange, Google does not disclose to them the price at which the ad space actually cleared. Google can thus arbitrage advertisers’ bids across two Google-controlled marketplaces—a fact that may go unnoticed by small-business and other advertisers due to the sheer complexity of Google’s terms, including in its various “Help” documents. Read as a whole, the terms appear to permit Google to process bids that advertisers submit via Google’s buying tool for smaller advertisers (known as Google Ads) through two different Google marketplaces (auctions). In other words, Google Ads hosts a first auction, and then Google Ads acts as the “buyer” in Google’s exchange, so that Google simultaneously acts on the buy-side and the sell-side. Google implicitly confirmed this practice to Australia’s competition authority. 140. Google has claimed implausibly that the conflicts of interest now present in its digital advertising business should lead to market efficiencies rather than distortions, asserting that “the 28 CLASS ACTION COMPLAINT combination of Google’s search business and its vertical ad tech integration should give it incentives to balance the interests of all ecosystem participants.” But market data tell a different story. Google’s public filings show that the differential in allocation of advertising revenues between Google and non- Google properties has consistently increased. In 2007, the share going to Google properties increased to 64%, in 2008 to 68%, eventually to 71% (2011), then 75% (2014), 77% (2015), 80% (2016), 81% (2017), and 82% (2018). This percentage increased again in 2019, with just 16% of the $134 billion that advertisers spent through Google going to the more than 2 million non-Google properties that sell their ad space through Google’s exchange and buying tools. These widening percentages well demonstrate the market distortions now favoring Google, and they correspond to—and resulted from—Google’s steady acquisition of monopoly power in the ad tech stack. 141. As discussed above, Google has ready access to enormous amounts of consumer data, yet it has also acted to prevent competitors from obtaining similar information. In January 2020, for instance, Google announced that it would “phase out” the third-party cookies in its Chrome browser that help advertisers target consumers based on demographics, past browsing history, and other information. As a result, competing exchanges and buying tools soon will no longer be able to use cookies to assign user IDs for the purpose of buying and selling ads. Without access to third-party cookies, it will be much harder for advertisers and competing service providers to bid rationally on ads. Yet that is not so for Google, which will continue to have other sources for gleaning robust data on consumers. Google Chrome has begun tracking users’ web activity directly at the browser level, obviating Google’s need to rely on cookies for identity information. 142. In 2016, Google launched AMP for the stated purpose of loading web pages faster on mobile devices. AMP is a framework that websites can use to create fast-loading mobile web pages. By limiting the types of programming codes that can be used on a page, AMP pages load faster than they otherwise would. When a user clicks on an AMP link from Google Search, instead of being routed to the page on the third-party site’s server, the user sees a cached version stored on Google’s own servers via its Content Delivery Network. 143. Google encourages publishers to use AMP web pages and lists them first in a search. 29 CLASS ACTION COMPLAINT But, because the pages are Google pages, publishers are unable to gather data about their own users as they normally would. For example, in the below image, the left side shows a Newsweek article on its own server. The right side shows the same article, but on a Google-hosted page the user would see after clicking on the AMP-loaded link via Google Search: 144. Google’s strategy to host more and more content on its own servers demonstrates that Google views content providers themselves as long-term competitors for the capture of ad dollars. More than half of the desktop searches on Google keep users on Google properties rather than prompting clicks to the rest of the web. For mobile searches, 70% of Google searches keep users on Google properties. The percent of Google’s revenue from advertising dollars spent on its own properties increased from 64% in 2007 to 85% in 2020. 145. The report issued on October 6, 2020 by the House Subcommittee on Antitrust, Commercial, and Administrative Law notes that, “in the context of Google’s placement of news on accelerated mobile pages (AMP) . . . publishers raised concerns that ‘Google effectively gave news publishers little choice but to adopt it,’ requiring the creation of parallel websites ‘that are hosted, stored and served from Google’s servers rather than their own.’” 30 CLASS ACTION COMPLAINT 146. A recent study by the News Media Alliance found that in 2018, Google gained over $4 billion in revenue from crawling and scraping news content, and running associated display ads, without paying the publishers for that use. Google was able to take these steps because of its monopoly power over display advertising. 147. Considered as a whole, Google’s activity in the ad tech stack reflects a long-term strategy to monopolize display advertising. Through acquiring rivals, leveraging its monopoly in search, tying display advertising to search advertising, denying the interoperability of its products with others, exploiting conflicts of interest, and withholding information from other market participants, Google has effectively created a “walled garden” for display advertising. Google sells its own display advertising inventory even as it brokers a large majority of all display advertising sales, inhibits potential rivals from competing by denying them information and equal footing in the intermediation process it controls, and has acquired any company that threatens its display advertising services monopoly. Google profits illegally from its walled garden by plucking the fruit every step of the way. F. Government Investigations and Actions Regarding Google’s Monopolistic Activities 148. In July 2019, the United States Department of Justice announced that it had opened an investigation into whether Google is committing illegal monopolistic acts. The DOJ stated that its probe would focus on whether and how Google and other leading online platforms “have achieved market power and are engaging in practices that have reduced competition, stifled innovation, or otherwise harmed consumers.” 149. DOJ’s ensuing civil action—joined by eleven state attorneys general and filed on October 20, 2020 in the United States District Court for the District of Columbia—focuses on Google’s monopoly conduct in the markets for online search, search advertising, and search text advertising. The complaint of these governmental enforcers alleges that Google acted unlawfully to preserve these monopolies after having “created continuous and self-reinforcing monopolies in multiple markets.” 150. As a result of Google’s monopoly conduct, the enforcers allege, consumers are “forced to accept Google’s policies, privacy practices, and use of personal data; and new companies with innovative business models cannot emerge from Google’s long shadow.” 31 CLASS ACTION COMPLAINT 151. The governmental enforcers further note that Google’s conduct and internal messaging demonstrate its executives’ awareness that Google has used its monopoly power to restrain competition: “Google employees were instructed to avoid using terms such as ‘bundle,’ ‘tie,’ ‘crush,’ ‘kill,’ ‘hurt,’ or ‘block’ competition, and to avoid observing that Google has ‘market power’ in any market.” 152. The governmental enforcers seek, among other relief, “structural relief as needed to cure any anticompetitive harm” and an injunction forbidding Google’s anticompetitive practices: “Absent a court order, Google will continue executing its anticompetitive strategy, crippling the competitive process, reducing consumer choice, and stifling innovation.” 153. The attorneys general of every state except Alabama are separately investigating Google for monopolization. In September 2019, the attorneys general of 48 states, and of the District of Columbia and Puerto Rico, led by Texas Attorney General Ken Paxton, disclosed that they had opened an investigation into whether Google is violating the antitrust laws. In announcing the investigation, Mr. Paxton referred to “evidence that Google’s business practices may have undermined consumer choice, stifled innovation, violated users’ privacy, and put Google in control of the flow and dissemination of online information.” 154. On July 9, 2020, news media reported that the California Attorney General’s Office had opened its own independent antitrust investigation of Google. 155. On July 29, 2020, the House Subcommittee on Antitrust, Commercial, and Administrative Law of the House Judiciary Committee held hearings on the subject of “Online Platforms and Market Power: Examining the Dominance of Amazon, Apple, Facebook, and Google.” Google CEO Sundar Pichai appeared for questioning by members of Congress, including regarding whether Google has abused its position as the default web gateway with its dominant search engine. The Subcommittee Chair, Rep. David N. Cicilline (D-RI), noted the “harmful economic effects” of the market dominance of Google and the other companies under scrutiny for monopoly conduct: “They discourage entrepreneurship, destroy jobs, hike costs, and degrade quality.” 156. On October 6, 2020, the House Subcommittee issued a report entitled “Investigation of Competition in Digital Markets.” The report finds that, “[w]ith a sizeable share in the ad exchange 32 CLASS ACTION COMPLAINT market, ad intermediary market, and as a leading supplier of ad space, Google simultaneously acts on behalf of publishers and advertisers, while also trading for itself—a set of conflicting interests that market participants say enable Google to favor itself and create significant information asymmetries from which Google benefits.” 157. The House report recognizes that Google’s series of acquisitions in the relevant market “enabled it to gain a controlling position across an entire supply chain or ecosystem. Google’s acquisitions of DoubleClick, AdMeld, and AdMob . . . let Google achieve a commanding position across the digital ad tech market.” 158. On September 15, 2020, the Subcommittee on Antitrust, Competition Policy, and Consumer Rights of the Senate Judiciary Committee held a hearing on the subject of “Stacking the Tech: Has Google Harmed Competition in Online Advertising?” Questioning Google’s witness, Sen. Josh Hawley (R-MO) took note of its “enormous advantage in this ad stack that you control every single layer of.” Google controls “the entire ad stack from top to bottom,” he further explained. And you’re using your position in search and YouTube in order to give yourselves a dominant position in the ad stack, and not just on the demand side . . . but also on the supply side. . . . I think the concern is, is that you control YouTube and search, which are the dominant platforms; you control massive amounts of consumer data that you have harvested from your other consumer- facing platforms—Gmail, Google Maps, G-Suite, etcetera. You then use those advantages in the ad stack at every single layer, every layer of which you exercise dominance in. Senator Hawley concluded: “This looks like monopoly upon monopoly, in a classic case of tying.” 159. Senator Klobuchar added that “Google may be taking between 30 and 70 percent of every advertising dollar spent by advertisers using its services, depriving publishers of that revenue.” She also stated that, “[w]ith the benefit of hindsight, it seems obvious that [Google’s] acquisitions were undertaken by the company in order to add to its market share and without explanation . . . other than for Google to establish and maintain the monopoly power it currently has.” 160. Sen. Richard Blumenthal (D-CT) stated that Google has committed “quite simply a stunning abuse of market power.” Senator Blumenthal termed Google’s position in regard to its digital advertising monopoly “indefensible,” noting that 33 CLASS ACTION COMPLAINT in no other market does the same party represent the seller, the buyer, make the rules and conduct the auction. . . . Given that Google operates the exchange and it competes with publishers on that exchange, that is a classic risk of insider trading. If you compare it as Google has to the stock market, Google would have been prosecuted long ago for insider trading. 161. On December 16, 2020, the State of Texas, joined by nine other states, filed a civil antitrust action against Google for the conduct alleged herein. See Texas, et al. v. Google LLC, No. 4:20-cv-00957-SDJ (E.D. Tex. filed Dec. 16, 2020). Like Plaintiff in this action, the state plaintiffs in the State of Texas action claim that Google illegally acquired and maintained a monopoly in online display advertising services, alleging “Google uses its powerful position on every side of the online display markets to unlawfully exclude competition.” And like Plaintiffs here, the state plaintiffs assert causes of action against Google for violations of Section 2 of the Sherman Act, as well as the antitrust and unfair competition laws of their respective states, seeking a range of civil remedies and penalties to restore competition. 162. Google has already met with significant regulatory action in Europe. The European Commission fined Google $2.7 billion in 2017 for rigging search results to favor its own online shopping portal and $1.7 billion in 2019 for dictating to other websites how they can display search results from Google’s competitors. 163. In December 2019, France’s competition authority fined Google $166 million following a lengthy investigation into Google’s online advertising practices. France sanctioned Google for adopting “opaque and difficult to understand” rules for its ad platform and for applying them in an “unfair and random manner.” According to TechCrunch, the French governing body also found that “another element of Google ad rules could lead sites to favor a content policy aligned with its own ad- funded services—thereby pushing online publishers to adopt an economic model that deeds and benefits its own.” The French governing body summarized its bases for fining Google as follows: [T]he French Competition Authority considers that the Google Ads operating rules imposed by Google on advertisers are established and applied under non- objective, non-transparent and discriminatory conditions. The opacity and lack of objectivity of these rules make it very difficult for advertisers to apply them, while Google has all the discretion to modify its interpretation of the rules in a way that is difficult to predict, and decide accordingly whether the sites comply 34 CLASS ACTION COMPLAINT with them or not. This allows Google to apply them in a discriminatory or inconsistent manner. This leads to damage both for advertisers and for search engine users. 164. On July 1, 2020, the U.K.’s Competition and Markets Authority released a 437-page report entitled “Online Platforms and Digital Advertising: Market Study Final Report.” The CMA found that Google has dominant market share positions at each level within the ad tech ecosystem, with particularly high shares of at least 80% in both the publisher ad server and advertising markets. The CMA further found that Google “has been able to leverage the market power from its owned-and- operated advertising inventory into the open display market and within the ad tech stack, making it harder for third-party intermediaries to compete,” and that “greater competition and transparency would put downward pressure on” fees borne by advertisers and publishers. Additionally, the CMA found that Google has deployed its dominant market positions by engaging in “self-preferencing behaviour,” such as precluding publishers using Google Ad Manager from setting different floor prices for different buyers, a policy shift that substantially increased “Google demand’s win rate.” 165. In response to Google’s attempts to justify its lack of transparency and other practices by invoking data privacy laws, the CMA observed that “Google itself” has proposed technologies “to allow targeted advertising without user profiling,” and that Google has an obvious incentive to interpret data protection laws in a self-serving way to “entrench[] its own competitive advantage, including by denying third parties access to data that is necessary for targeting, attribution, verification and fee or price assessment” while preserving its own right to use that data within its “walled garden.” V. INTERSTATE TRADE AND COMMERCE 166. Google’s conduct as alleged herein has had a substantial effect on interstate and intrastate commerce. 167. At all material times, Google participated in the marketing, promotion, distribution, and sale of publication and advertising services for display advertisements in a continuous and uninterrupted flow of commerce across state and national lines and throughout the United States. 168. Google’s conduct also had substantial intrastate effects in that, among other things, Google’s publication and advertising services for display advertisements were sold in each state, 35 CLASS ACTION COMPLAINT including California. At least thousands of individuals in each state, including California, were impacted by Google’s anticompetitive conduct. As alleged below, absent Google’s unlawful conduct, Plaintiff and class members within each state would have paid less or received more money for digital advertising services. VI. RELEVANT MARKET 169. Google’s anticompetitive conduct has restrained competition in the market for online display advertising services, encompassing the overall system or process that connects online display advertisers and publishers (including Google). This market, colloquially known as the “ad tech stack” or “ad stack,” comprises various segments and is the relevant market that Google monopolized for purposes of this action. 170. The relevant geographic market is the United States. Market participants recognize this in the ordinary course of business. For example, Google offers display advertisers the ability to target and deliver ads based on the location of publishers or consumers in the United States. Google also separately tracks display advertising revenue for the United States. 171. Google is the dominant provider of online search and search advertising in the United States—over 90% of internet searches are performed on Google’s search engine—and used its dominant position in those markets to restrain trade in the separate market for display advertising services. 172. The display advertising services market comprises advertising services and platforms, and publishing services and platforms. Google has monopolized each of the relevant submarkets of the overall market for display advertising services, including the subsidiary markets for publisher ad servers, supply-side platforms, demand-side platforms, and advertiser ad servers. Google’s conduct had the intent and effect of suppressing competition in the display advertising services market as well as in each of its component submarkets, and converting those submarkets into a single intermediation market under its control. 173. Google controls well over 90% of the PAS submarket and more than half of the SSP and associated ad exchange submarket. Likewise, on the demand side, Google controls 80-90% of the AAS 36 CLASS ACTION COMPLAINT submarket and at least 60% of the DSP submarket. 174. Google has wielded its market power to integrate each submarket of the ad stack into a single set of bundled services, with the intent and effect of preventing and discouraging competitors (other display advertising services providers), publishers, and advertisers from relying on advertising service providers on a product-by-product basis. Google’s anticompetitive conduct has foreclosed competition, eliminating the ability of each segment of the display advertising services process, and the process as a whole, to function as a free and independent market. As a result of Google’s conduct detailed in this complaint, Google has succeeded in combining the various subcomponents of the intermediation market for display advertising into one market—and a large and continually increasing majority of advertisers and publishers recognize and submit to this economic reality by paying only Google for display advertising brokering services. 175. Digital display advertising on the open web is a “market” under antitrust law even though advertisers may engage in other forms of digital advertising as well. Online display advertising is at base a matching problem. On one side are publishers who produce content, and earn revenue by displaying ads to users. On the other side are advertisers who are interested in displaying ads to particular users (e.g., based on demographics or market segments). The online user population is fragmented across hundreds of thousands of publishers, preventing advertisers from reaching desired customers without assistance from an intermediary. Likewise, given the vast number of advertisers interested in displaying their ads, most publishers would find it very difficult to maintain the corresponding business relationships. 176. Display advertising brokering services have no reasonable substitute for purposes of marketing goods or services in today’s economy. While it is theoretically possible for an advertiser to connect directly with a publisher to negotiate the placement of advertisements onto the publisher’s supply of advertising space, for the vast majority of advertisers doing so is impractical and very rare. At least 90% of all online display advertising space in the United States is bought and sold on ad exchanges in the electronic real-time bidding market. 177. Nearly all advertisers lack the resources and access to be able to negotiate directly with 37 CLASS ACTION COMPLAINT particular publishers to place their display advertisements, and even advertisers with the ability to do so prefer not to limit their placement of display advertisements to discrete websites. Publishers and advertisers thus generally rely on third-party display advertising services to facilitate the placement of online display advertisements. 178. In the rare instances where select advertisers can purchase “directly from the publisher” they can do so via manual media buying, programmatic direct buying, or a private, invite-only marketplace (PMP). Manual media buying is antiquated and now seldomly if ever done. Programmatic direct and private auctions are the only current ways to purchase advertising directly from publishers. Programmatic direct buying is done under extremely limited circumstances of either specific invite from the publisher to participate in a private auction, or directly, without an auction, at ultra-premium prices most advertisers cannot afford. Ads sold through programmatic direct are typically tied to premium publishers (e.g., Forbes) that reserve a limited percentage of their inventory for which they can demand a premium price from well-capitalized advertisers, which receive guaranteed ad space in return. Similarly with PMP, the participants are large enterprise advertisers and marketers, and only a handful of large advertisers (e.g., Nike, Barclays) are invited to bid on a publisher’s inventory. PMP is typically offered by publishers with premium, expensive inventory, such as major media sites like Forbes, the Wall Street Journal, or the New York Times. 179. For small- and medium-sized advertisers, it is essentially impossible to access such exclusive inventory directly—not only are they not invited by the publisher, but even if they were, they could not pay the high prices set by the publisher. Together, private invite-only auctions and direct purchase are so exclusive that they account for a very low percentage of the display advertising market, and they are no substitute for real-time bidding on the open web. 180. In fact, Google often is involved in these limited invite-only and premium ad-buying processes where they occur. Google offers these options for transacting in Display & Video 360 (reserved for enterprise advertising customers), and DoubleClick Ad Exchange offers services to facilitate invite-only exchanges. As such, despite these processes’ “private” label, Google’s participation is frequently still required to complete the underlying transactions. 38 CLASS ACTION COMPLAINT 181. Online display advertising is not substitutable with traditional forms of advertising, such a print, television, radio, or billboard advertisements. None of those platforms rely on individual targeting based on individual user data and profiles—the entire driver of programmatic or automated display advertising. Recent pricing and bid data from various exchanges illustrate the point. For example, a 2018 Google study reported that the prices for ad space trading on Google’s exchange drop by half or more when advertisers cannot identify users associated with the ad space for sale. Relatedly, according to Index Exchange, the number of bids for ad space on Mozilla Firefox pages declined by 38% after that internet browser started blocking cookies. In short, unless they can know the identity of the users being targeted, advertisers often avoid ad auctions altogether. 182. Regardless of whether certain traditional forms of advertising may be reasonably interchangeable for each other, digital advertising is not. Digital advertising is different in kind from traditional forms of advertising, including because it reaches targeted customers individually and because digital advertisements can be continuously updated and improved based on data showing how consumers are responding. 183. With the broad category of digital advertising, display advertising is not reasonably interchangeable with search advertising. These two forms of digital advertising perform different roles, serve different purposes in marketing campaigns, and are treated by advertisers and marketing firms as distinct. Search is intent-based advertising that seeks to induce consumers who have already shown an interest in buying a product or service to make a purchase. Display, in contrast, is suitable for raising awareness about a product, service, or brand and reaching new audiences that may not yet have shown an interest. Because of this basic difference in how the two forms of advertising function in relation to potential customers, they are not reasonable substitutes for each other. 184. During the class period, display advertising also performed a unique function in advertisers’ re-marketing campaigns. When a user visited a website selling goods or services, or clicked on a certain online advertisement, a “cookie” (or small file) capturing that user’s action would be stored on their browser. Then, as the user continued to browse the web, the cookie enabled the placement of display advertisements on other websites from the company whose website the user had 39 CLASS ACTION COMPLAINT visited or on whose advertisement the user had clicked. Numerous class members relied on display advertising brokered by Google to carry out such re-marketing aiming to increase user “conversion” into paying clients or customers. These campaigns also resulted in the placement of display advertisements to users who carried a similar “cookie” profile as users who visited the advertiser’s website and/or clicked on its advertisement. Search advertising cannot accomplish this re-marketing given that the purpose of this strategy is to target a discrete set of users with display advertising. 185. The government enforcers note in their complaint that display advertising, in contrast to search advertising, does “not enable advertisers to target customers based on specific queries and are generally aimed at consumers who are further from the point of purchase.” The enforcers’ complaint also quotes the statement of Google’s Chief Economist that “[o]ne way to think about the difference between search and display/brand advertising is to say that ‘search ads help satisfy demand’ while ‘brand advertising helps to create demand,’” and “[d]isplay and search advertising are complementary tools, not competing ones.” Thus, given that search and display advertising, by Google’s own admission, do not compete for the same business, they occupy distinct antitrust markets. 186. Additionally, the market for display advertising services is separate and distinct from the market for advertisement inventory—i.e., the spaces on websites that publishers make available for advertisers to purchase. At least thousands of companies act as publishers with display advertisement inventory, but in general, these companies do not offer the services that facilitate placement of advertisements into the supply of display advertising space. Only a few companies—Google chief among them—now provide display advertising services. 187. There are high barriers to entry for the display advertising market and its component submarkets. Entering any of these markets requires a substantial investment to develop and implement the technology necessary to compete. Consequently, “advertisers and publishers alike have few options when deciding how to buy and sell online ad space,” concludes the 2020 House Subcommittee report on competition in digital markets. 188. Google’s overall conduct, including leveraging its internet search platform dominance and denying interoperability in several respects, as described above, has made it exponentially more 40 CLASS ACTION COMPLAINT difficult for would-be market participants to effectively enter these markets and compete with Google. Google has used its market dominance to ensure that market entry by would-be competitors is infeasible. And Google’s conduct, moreover, has made it impractical for existing market participants to compete—which has resulted in large numbers of companies exiting the relevant market. 189. Programmatic display advertising—the subject of this action—serves a different purpose and is not reasonably interchangeable with social-media display advertising. Google’s automated display advertising services connect independent entities—advertisers and publishers. In other words, advertisers use display advertising services to access a range of publication options and thereby reach a broader group of users. Publishers, in turn, use display advertising services to access many potential advertisers. Google operates in an open-ended market in which it facilitates the transactions between these advertisers and publishers. 190. By contrast, companies like Facebook, Twitter, and Snapchat primarily host social media content, while Amazon primarily operates an online market for goods. These web businesses are suppliers of their own ad inventory and have close-ended, in-house display advertising systems that they use to publish advertisements on their own sites. Those services are not available to other publishers, and advertisements that appear on these close-ended websites only reach visitors to those websites. To advertise across the open web—rather than, for example, on Facebook or Amazon specifically—an advertiser must engage with the ad tech stack that Google dominates. 191. As the House Subcommittee report explains: Within display advertising there are two separate “ad tech” markets . . . first- party and third-party. “First-party” platforms refer to companies such as Facebook, Twitter, and Snap which sell ad space on their own platforms directly to advertisers. . . . Third-party display ad tech platforms are run by intermediary vendors and facilitate the transaction between third-party advertisers, such as the local dry cleaner or a Fortune 500 company, and third-party publishers, such as The Washington Post or a blog. 192. The close-ended advertising services offered by Facebook, Amazon, Twitter, and Snapchat (among other web businesses) are not, therefore, reasonable substitutes for the open-ended system Google offers and do not compete for the same business. “Programmatic” CPM ads are thus 41 CLASS ACTION COMPLAINT distinguished from “social media” CPM ads among participants in the digital advertising industry. VII. ANTITRUST IMPACT 193. Google’s conduct set forth herein had the purpose and effect of excluding competition in the relevant market. Absent Google’s conduct, each segment of the display advertising market would have been significantly more competitive and class members would have financially benefited from that increased competition. 194. Google’s monopoly conduct has caused ongoing and durable harm to competition in the display advertising market. Google’s monopoly power has enabled it to raise its prices above the competitive level to advertisers and, in turn, pay lower than competitive prices to publishers. Google has extracted monopoly rents in the form of fees it does not fairly disclose to other market participants. 195. A competitive market would have benefited both the advertisers and the publishers that use display advertising services. Firms that provide display advertising services make money in a variety of ways, including by retaining the difference between (1) what an advertiser pays the provider to place ads, and (2) the portion of that payment that the provider remits to a publisher for placing the ads on its website. In a competitive market, advertisers would have paid less to have their ads placed, and publishers would have received more for placing the ads on their websites. 196. With Google stifling competition and extracting monopoly rents as the dominant intermediary, both advertisers and publishers lost money. The antitrust economist Fiona Scott Morton noted that, [i]f advertisers had more choices in the but-for world about where and through whom to place their ads, they would not continue to give their business to Google in the face of an overcharge. Google would have to choose between losing advertisers’ business to rivals whose auctions were fair, or adopting an auction design that generated competitive (lower) prices for advertisers. 197. In sum, the marked decrease in competition that has resulted from Google’s conduct has caused economic injury to Plaintiff and class members because publishers have been paid less than they otherwise would have been paid, and advertisers have paid more than they otherwise would have paid. 42 CLASS ACTION COMPLAINT VIII. TOLLING OF THE STATUTE OF LIMITATIONS A. The Statutes of Limitations Did Not Begin to Run Because Plaintiff Did Not and Could Not Discover His Claims 198. Plaintiff and class members had no knowledge of Google’s anticompetitive conduct, or of facts sufficient to place them on inquiry notice of the claims asserted herein, during the class period and continuing thereafter. 199. As described herein, Plaintiff and class members suffered antitrust injury in the form of economic losses as a result of Google’s wrongful exercise of monopoly power in the relevant market. Other than dealing directly with Google when using its digital advertising services, Plaintiff had no direct contact or interaction with Google and no means from which Plaintiff could have discovered these injuries and the other bases for his causes of action set forth in this complaint. 200. Throughout the class period, and continuing thereafter, there was no information in the public domain sufficient to put Plaintiff on notice that Google had wrongfully acquired a display advertising monopoly or was using its monopoly power to pay sub-competitive prices to publishers of such advertising and to charge advertisers supra-competitive prices for display advertising. 201. It was reasonable for Plaintiff and class members not to suspect that Google was engaging in any unlawful and injurious anticompetitive behavior. 202. While certain of Google’s anticompetitive acts occurred before the applicable limitations periods, not until recently, with the announcement of governmental investigations into Google’s monopolization of the market for intermediation services in the online display advertising market, could Plaintiff have discovered his antitrust injuries and causes of action set forth in this complaint. At the time it occurred, no reasonable class member had any basis to discern the anticompetitive nature of Google’s conduct described in this complaint that occurred before the applicable limitations periods. 203. Plaintiff alleges a continuing course of unlawful conduct by Google, including conduct within the applicable limitations periods. That conduct has inflicted continuing and accumulating harm to Plaintiff and class members within the applicable statutes of limitations. 204. For these reasons, the statutes of limitations applicable to Plaintiff’s and class members’ 43 CLASS ACTION COMPLAINT claims have been tolled with respect to the claims asserted herein. B. Google’s Fraudulent Concealment Tolled the Statute of Limitations 205. Additionally or alternatively, application of the doctrine of fraudulent concealment tolled the statutes of limitations on Plaintiff’s claims. Plaintiff had no knowledge of Google’s wrongful acquisition and maintenance of monopoly power in the relevant market, or of facts sufficient to place Plaintiff on inquiry notice of his injuries or the other bases for his causes of action, during the class period and continuing thereafter. No information in the public domain or otherwise available to Plaintiff during the class period suggested that Google had wrongfully acquired a digital advertising monopoly or was using its monopoly power to pay sub-competitive prices to publishers of such advertising and to charge advertisers supra-competitive prices for display advertising. 206. Google concealed its illicit and harmful conduct, both by failing to disclose its wrongful acquisition and maintenance of a digital advertising monopoly through exclusionary acts in the relevant market, and by affirmatively denying that it was engaged in such conduct. Google has (repeatedly) publicly denied allegations by American and foreign regulators that it has abused its power in digital advertising markets. These affirmative statements, and Google’s nondisclosure that it had acted to forestall competition, served to fraudulently conceal Google’s unlawful monopoly in brokering online display advertising. 207. When the French Competition Authority fined Google $167 million in late 2019, Google publicly defended its advertising policies in a statement issued on December 20, 2019, as purportedly needed to “protect[ people] from exploitative and abusive ads.” In fact, as discussed above, Google adopted those policies to protect its monopoly power by heading off competition. Similarly, in response to news reports in 2019 that federal and state officials had opened antitrust investigations into Google’s advertising business, a Google vice-president for product management, Sissie Hsiao, released a public statement on September 11, 2019 asserting that “[c]ompetition is flourishing, and publishers and marketers have enormous choice” when that was false. 208. In addition to its affirmative fraud and nondisclosure, Google’s anticompetitive conduct also was inherently self-concealing because revealing the true facts concerning Google’s monopolistic 44 CLASS ACTION COMPLAINT behavior would have prompted governmental enforcement activity and/or class action litigation. Digital advertising is subject to antitrust regulation, so it was reasonable for Plaintiff and class members not to suspect that digital advertising services were being sold in a noncompetitive market. A reasonable person under the circumstances would not have had occasion to suspect Google was brokering display advertising at supra-competitive prices (for advertisers) and sub-competitive prices (for publishers) at any time during the class period. 209. Because Google’s antitrust violations were self-concealing and affirmatively concealed by Google, Plaintiff and class members had no knowledge of Google’s antitrust violations or of any facts or information that would have caused a reasonably diligent person to suspect Google of having wrongfully acquired and maintained monopoly power during the class period. 210. Therefore, by operation of Google’s fraudulent concealment, the statutes of limitations applicable to Plaintiff’s and class members’ claims were tolled throughout the class period. IX. CLASS ACTION ALLEGATIONS 211. Plaintiff brings this action on behalf of himself and, under Federal Rules of Civil Procedure 23(a), (b)(2), (b)(3) and/or (c)(4), as the representative of the following class: All persons and entities in the United States that, from January 1, 2016 to the present, used Google’s display advertising services to (1) place an ad on a website operated by another entity (advertisers) or (2) place an ad from a third party on their own website (publishers). Excluded from the proposed class are: Defendants, their employees, co-conspirators, officers, directors, legal representatives, heirs, successors and wholly or partly owned subsidiaries or affiliated companies; class counsel and their employees; and the judicial officers and their immediate family members and court staff assigned to this case. 212. The proposed class meets the requirements of Federal Rules of Civil Procedure 23(a), (b)(1), (b)(2), and/or (b)(3). 213. The members of the class are so numerous that joinder is impracticable. The class includes at least hundreds of thousands of members that are widely dispersed throughout the country. 214. Plaintiff’s claims are typical of the claims of all class members. Plaintiff’s claims arise 45 CLASS ACTION COMPLAINT out of a common course of conduct that gives rise to the claims of all other class members. Plaintiff and all class members were and will continue to be damaged in the same manner by the same wrongful conduct, namely Google’s unfair business practices and monopolization of the market for display advertising services. 215. Plaintiff will fairly and adequately protect and represent the interests of the class. Plaintiff’s interests are coincident with, and not antagonistic to, those of the class. 216. Plaintiff is represented by counsel who are experienced and competent in the prosecution of class action litigation and have particular expertise with antitrust litigation. 217. Numerous questions of law or fact common to the class arise from Google’s course of conduct to exclude competition in the relevant market, including: a. Whether Google holds monopoly power in the relevant market; b. Whether Google unlawfully acquired and maintained monopoly power in the relevant market; c. Whether Google engaged in unfair business practices that reduced competition in the relevant market; d. The form and content of injunctive relief to restore competition; and e. The amount of damages owed the class as a result of Google’s illegal activity. 218. Questions of law and fact common to members of the class will predominate over any questions that may affect only individual class members because Google acted on grounds generally applicable to the class as a whole. For the same reason, class certification for purposes of adjudicating Plaintiff’s claims for injunctive and declaratory relief is appropriate. 219. This class action is superior to other alternatives for the fair and efficient adjudication of this controversy. Prosecuting the claims pleaded herein as a class action will eliminate the possibility of repetitive litigation. There will be no material difficulty in the management of this action as a class 220. The prosecution of separate actions by individual class members would create the risk of inconsistent or varying adjudications, establishing incompatible standards of conduct for Google. 46 CLASS ACTION COMPLAINT 221. Plaintiff reserves the right to seek class certification with respect to common issues, including issues related to Google’s duties or conduct. X. CAUSES OF ACTION FIRST CAUSE OF ACTION VIOLATIONS OF THE SHERMAN ANTITRUST ACT 15 U.S.C. § 2 222. Plaintiff incorporates the allegations set forth above as if fully set forth herein. 223. The market for programmatic display advertising services in the United States is a relevant antitrust market, and Google has monopoly power in that market. 224. Google wrongfully acquired and unlawfully maintained monopoly power in the relevant market through the overall scheme and conduct alleged herein, including by leveraging its monopoly power in the online search and other markets to coerce the purchase and use of its display advertising services (an unlawful tying arrangement), acquiring rivals, denying interoperability on several technological fronts, restricting competing firms’ access to information, and rigging auctions that it controlled to its own advantage. 225. Google’s actions were carried out willfully and with the specific intent to acquire and maintain monopoly power in the relevant market through anticompetitive conduct and not through a superior product, business acumen, or a historic accident. 226. Google’s exclusionary conduct has foreclosed a substantial share of the market for programmatic display advertising services. 227. As a direct and proximate cause of Google’s conduct, Plaintiff and members of the class have suffered antitrust injury in the form of economic losses. Those losses constitute antitrust injury, as they are an injury of the type the antitrust laws were intended to prevent and that flows from what makes Google’s monopolistic acts unlawful. But for Google’s unlawful exclusionary conduct, competition would have prevailed in the relevant market and Plaintiff and class members would not have sustained these losses. Google’s conduct also deprived Plaintiff and class members of improved quality and innovation in the relevant market. 228. There is no legitimate pro-competitive justification for Google’s anticompetitive conduct, 47 CLASS ACTION COMPLAINT and even if there were, less restrictive alternatives to achieve it would exist. 229. Plaintiff and members of the class are entitled to equitable relief as appropriate to halt Google’s monopoly conduct and restore competition in the relevant market. Members of the class are regular users of display advertising services and will continue to purchase such services and suffer further injury if Google’s monopoly is not ended. The primary purpose of such injunctive relief will be to benefit the public from the lower prices and greater innovation that will prevail in competitive digital advertising markets in the absence of Google’s monopoly. 230. Plaintiff and members of the class are entitled to damages, including treble damages, sustained as a result of Google’s monopolistic acts and practices. SECOND CAUSE OF ACTION VIOLATIONS OF THE UNFAIR COMPETITION LAW Cal. Bus. & Prof. Code § 17200 et seq. (UCL) 231. Plaintiff incorporates the allegations set forth above as if fully set forth herein. 232. Google’s conduct is unlawful in violation of the UCL because it violates the Sherman Antitrust Act, 15 U.S.C. § 2. 233. Google has engaged in unfair business practices through the overall scheme and conduct alleged herein, which has restrained competition. Google’s conduct is unfair, in violation of the UCL, because it violates California’s clearly established public policy forbidding monopolistic acts. Google wrongfully acquired and unlawfully maintained monopoly power in the relevant market through the conduct alleged herein, including by leveraging its monopoly power in the online search and other markets to coerce the purchase and use of its display advertising services (an unlawful tying arrangement), acquiring rivals, denying interoperability on several technological fronts, restricting competing firms’ access to information, and rigging auctions that it controlled to its own advantage. 234. Google’s practices also are unfair in violation of the UCL because they offend public policy; are immoral, unethical, oppressive, outrageous, unscrupulous, and substantially injurious; and caused substantial harm, including from Google’s supra-competitive prices that advertisers paid and Google’s anticompetitive underpayments to publishers, that outweighs by a wide margin any possible utility from the practices. 48 CLASS ACTION COMPLAINT 235. Google’s unlawful and unfair business practices actually and proximately caused Plaintiff and class members to lose money or property. 236. Plaintiff and class members lack an adequate remedy at law to redress certain conduct of Google that violates the unfair prong of the UCL. Through the practices described herein, Google suppressed competition in its incipiency, violated well-established antitrust policies, and significantly harmed and threatened competition in the relevant market. 237. Accordingly, on behalf of the class, Plaintiff seeks injunctive relief, restitution, and reasonable attorneys’ fees, as well as any other relief the Court may deem just or proper. The primary purpose of such injunctive relief will be to benefit the public from the lower prices and greater innovation that will prevail in competitive digital advertising markets in the absence of Google’s monopoly. XI. PRAYER FOR RELIEF WHEREFORE, Plaintiff, on behalf of himself and the class defined herein, respectfully request that this Court: A. Determine that this action may be maintained as a class action pursuant to Fed. R. Civ. P. 23(a), (b)(2), and (b)(3), direct that reasonable notice of this action be given to the class, appoint Plaintiff as the named representative of the class, and appoint the undersigned Plaintiff’s counsel as class counsel; B. Enter judgment against Google and in favor of Plaintiff and the class; C. Enter injunctive relief to restore competition in the relevant market and its constituent submarkets; D. Award damages, including treble damages, and/or restitution to the class in an amount to be determined at trial, plus interest in accordance with law; E. Award Plaintiff and the class their costs of suit, including reasonable attorneys’ fees, as provided by law; and 49 CLASS ACTION COMPLAINT F. Award such further and additional relief as is necessary to redress the harm caused by Google’s unlawful conduct and as the Court may deem just and proper under the circumstances. XII. DEMAND FOR JURY TRIAL Pursuant to Federal Rule of Civil Procedure 38, Plaintiff demands a trial by jury on all issues so Dated: January 4, 2021 Respectfully submitted, By: /s/ Dena C. Sharp Dena C. Sharp (State Bar No. 245869) Jordan Elias (State Bar No. 228731) Adam E. Polk (State Bar No. 273000) Scott M. Grzenczyk (State Bar No. 279309) GIRARD SHARP LLP 601 California Street, Suite 1400 San Francisco, CA 94108 Tel: (415) 981-4800 Fax: (415) 981-4846 [email protected] [email protected] [email protected] [email protected] John D. Radice (pro hac vice forthcoming) April Lambert (pro hac vice forthcoming) RADICE LAW FIRM, PC 475 Wall Street Princeton, NJ 08540 Tel: (646) 245-8502 Fax: (609) 385-0745 [email protected] [email protected] Scott L. Silver (pro hac vice forthcoming) SILVER LAW GROUP 11780 W. Sample Road Coral Springs, FL 33065 Tel: (954) 755-4799 50 CLASS ACTION COMPLAINT [email protected] Attorneys for Plaintiff 51 CLASS ACTION COMPLAINT
antitrust
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UNITED STATES DISTRICT COURT EASTERN DISTRICT OF NEW YORK IN RE LIBERTY TAX, INC. SECURITIES LITIGATION ) ) Case No. 2:17-CV-07327-NGG-RML ) ) CONSOLIDATED AMENDED CLASS ACTION COMPLAINT TABLE OF CONTENTS I.  NATURE OF ACTION ...................................................................................................... 1  II.  JURISDICTION AND VENUE ......................................................................................... 7  III.  PARTIES ............................................................................................................................ 8  IV.  CONFIDENTIAL WITNESSES ...................................................................................... 11  V.  SUBSTANTIVE ALLEGATIONS .................................................................................. 11  A.  Background ........................................................................................................... 11  B.  The Skadden Report .............................................................................................. 13  C.  Hewitt Treated the Company as his “Playground” ............................................... 14    “John Hires” .................................................................................................... 16    Fraudulent Franchise Sales and Loans ............................................................ 17    Hewitt’s Sexual Activity in the Office and Resulting Litigation .................... 18    Hewitt’s Use of Corporate Funds for His Lavish Vacations ........................... 20    La Bella Italia .................................................................................................. 21    Hewitt’s Behavior Created a Hostile Work Environment that Devastated Company Morale and Resulted in High Employee Turnover and Risk ......... 22  D.  Hewitt’s Firing and Aftermath .............................................................................. 24  E.  False and Misleading Statements and Omissions ................................................. 27    2013 ................................................................................................................. 28    2014 ................................................................................................................. 30    2015 ................................................................................................................. 35    2016 ................................................................................................................. 41    2017 ................................................................................................................. 53  F.  Applicable SEC Regulations ................................................................................. 62    Item 303 of SEC Regulation S-K, 17 C.F.R. § 229.303 ................................. 62    Item 402 of SEC Regulation S-K, 17 C.F.R. § 229.402 ................................. 63  G.  The Truth Begins to Emerge ................................................................................. 64  H.  Post-Class Period Developments .......................................................................... 78  I.  Additional Scienter Allegations ............................................................................ 80  VI.  CLASS ACTION ALLEGATIONS ................................................................................. 82  VII.  LOSS CAUSATION AND ECONOMIC LOSS .............................................................. 83  VIII.  APPLICABILITY OF PRESUMPTION OF RELIANCE—FRAUD ON THE MARKET DOCTRINE AND AFFILIATED UTE ALLEGATIONS ................................................ 85  IX.  NO SAFE HARBOR ........................................................................................................ 85  X.  CAUSES OF ACTION ..................................................................................................... 87  XI.  JURY TRIAL DEMAND ................................................................................................. 89  XII.  PRAYER FOR RELIEF ................................................................................................... 89  Lead Plaintiff IBEW Local 98 Pension Fund (“Lead Plaintiff”), through its undersigned attorneys, makes the following allegations against Liberty Tax, Inc. (“Liberty Tax” or the “Company”), John T. Hewitt (“Hewitt”), the Company’s former Chief Executive Officer (“CEO”) and current Chairman of the Board, and Kathleen E. Donovan (“Donovan”), the Company’s Chief Financial Officer (“CFO”) (Donovan and Hewitt are the “Individual Defendants,” and, together with Liberty Tax, “Defendants”), based on its personal knowledge, on information and belief, and on the investigation of Lead Plaintiff’s counsel, which included a review of relevant U.S. Securities and Exchange Commission (“SEC”) filings by the Company, records of judicial proceedings in the United States District Court for the Eastern District of New York, regulatory filings and reports, press releases, public statements, interviews with former employees of Liberty Tax (referred to herein as “Confidential Witnesses” or “CWs”), news articles, other publications, securities analysts’ reports and advisories about Liberty Tax, and other readily obtainable information. Local 98 believes that substantial, additional evidentiary support will exist for the allegations set forth herein after a reasonable opportunity for discovery. I. NATURE OF ACTION 1. This is a securities class action on behalf of purchasers of Liberty Tax securities during the period between October 1, 2013 through and including February 23, 2018 (the “Class Period”) that seeks to recover damages caused by Defendants’ violations of federal securities laws pursuant to remedies under the Securities Exchange Act of 1934 (“Exchange Act”). Throughout the Class Period, Defendants made a series of false and misleading statements and omissions of material fact concerning the effectiveness of the Company’s internal controls and its active efforts to root out fraud and other misconduct so as to conceal from investors the Company’s ongoing funding of Defendant John Hewitt’s reckless conduct that placed the Company at risk, permitted the loss of millions of dollars of Company funds, and created a detrimental “Tone at the Top” and hostile work environment that reduced productivity and weakened the Company’s financial condition. Defendants further misled investors by warning that Hewitt’s interests and actions “may” be adverse to shareholders, while knowing full well that, in fact, Hewitt’s interests and actions were actively and severely damaging to shareholder interests. 2. As explained in detail below, Hewitt, as the CEO and Chairman who was the sole holder of Class B voting stock, treated the Company as his “playground,” with the Company knowingly condoning and footing the bill for his reckless escapades that included dating countless employees; routinely having sex with employees in his office; using Company resources to further his romantic relationships by, among other things, directing the Company to hire countless of his girlfriends’ friends and relatives to “made up” positions for which they were nevertheless unqualified, causing the Company to often exceed its annual “new hire” budget by at least $1 million; billing the Company for lavish vacations with his girlfriends at least every other weekend; and creating a hostile work environment which exposed the Company to significant financial risk and liability, including a $500,000 payment to settle employees’ hostile work environment charges. 3. The Company permitted Hewitt to sap millions of dollars from Company coffers, all unbeknownst to shareholders. The Company’s business model is premised upon selling franchises throughout the country to expand its markets and drive revenue. Defendants, however, purposefully took a loss on at least one franchise just so Hewitt’s girlfriend could purchase it for no money down, and then Hewitt later forced the Company to repurchase the very same franchise at a drastically inflated value plus hundreds of thousands of dollars in cash and stock. Hewitt had the Company extend one of his girlfriends a Company loan which a Company employee had previously denied her. Hewitt also directed Company funds to his unrelated business, La Bella Italia, an Italian restaurant, which he used a Company employee to run for him and where he charged the Company for open bar events. 4. Hewitt’s spending and general misconduct cost the Company millions of dollars and wreaked havoc on the Company’s bottom line and overall performance. Indeed, during the Class Period, and as a result of Hewitt’s misconduct, the Company’s financial performance suffered immensely, with annual net income never exceeding $21.98 million and dropping to as low as $8.69 million, and with other key metrics such as number of tax returns prepared and top- line revenue experiencing prolonged stagnation or decline as well, all of which led to a steady stream of stock-price declines, as discussed in more detail below. 5. By 2017, the Board of Directors (“Board”) must have recognized that millions of unreported dollars were benefiting Hewitt and the internal audits were nothing more than shams incapable of accurately reporting internal control deficiencies because Hewitt “ruled by fear” and created a hostile “Tone at the Top.” Finally, in response to a disturbing complaint of Hewitt’s sexual activity in his office that was made to the Company’s hotline in July 2017 that simply could not be ignored, the Audit Committee hired the law firm Skadden, Arps, Slate, Meagher & Flom, LLP (“Skadden”) to investigate Hewitt. Skadden ultimately concluded in a written report (the “Skadden Report”) that the Company had a “good faith basis” to fire Hewitt “for cause” due to the misconduct detailed herein. The Board, pursuant to Skadden’s recommendation, removed Hewitt as CEO on September 5, 2017, but Defendants did not disclose to the market the true reason for the termination or the existence of the Skadden Report. Rather, the Company issued a Form 8-K that falsely suggested Hewitt’s departure was part of a “deliberate succession plan.” 6. Each Defendant actively concealed the foregoing from investors. Defendant Donovan, for example, was “well in the know” regarding Hewitt’s misconduct, and took it upon herself as CFO to conceal it, regularly “spinning [Hewitt’s misconduct] for the Street,” by which she meant Wall Street—i.e. investors—and the general public. Donovan’s “spin” is readily apparent in the false and misleading statements Defendants repeatedly made to investors in the quarterly periodic filings with the Securities Exchange Commission (“SEC”) that she signed and/or participated in the preparation of during the Class Period. For example, Defendants repeatedly assured investors that the Company’s internal controls were effective, and that the Company was actively engaged in efforts to root out fraud and other misconduct, with Hewitt specifically stating that the Company’s “compliance task force” was “taking appropriate action to ensure that the standards of the Liberty brand are upheld and that those who do not uphold Liberty standards are exited from the Liberty system.” Defendants also told investors Hewitt’s interests and actions “may” be adverse to shareholders, while Defendants knew for a fact that for years Hewitt was engaged in the reckless conduct and fraud that was partially memorialized in the Skadden Report. 7. Within two months of Hewitt’s ouster, the Company was plunged into turmoil as Hewitt began to wield his Class B control and investors began to learn the scope of what Defendants concealed from them. 8. On November 7, 2017, after the market closed, the Company abruptly announced the resignation of Defendant Donovan, without explanation, and despite the six-figure retention bonus the Company had offered her. In response to this news, the Company’s share price dropped 16.98% the next day, dropping from a close of $13.25 per share on November 7 to close at $11.00 per share on November 8. 9. Two days later, on November 9, 2017, The Virginian-Pilot released a bombshell report titled “Ex-CEO of Liberty Tax likely had sex in his office and dated employees, report says” (the “November 9 Article”), containing salacious details from the Skadden Report, which had apparently been leaked. 10. Within days of information from the Skadden Report becoming public on November 9, 2017, Hewitt exercised his Class B common stock rights to elect two new directors to the Board. The same day the November 9 Article was published, Board member John Garel announced his resignation, stating that Hewitt’s exercise of his power “has resulted in problems for the Company and disagreements on the Board.” The Company, however, did not disclose Garel’s resignation until later. 11. On December 11, 2017, before the market opened, the Company announced that its accounting firm, KPMG LLP (“KPMG”), resigned, causing the Company to delay filing its Quarterly Report on Form 10-Q. Notably, the announcement stated that KPMG had expressed “concern that the actions of [Hewitt] . . . have created an inappropriate tone at the top which leads to ineffective entity level controls over the organization.”1 KPMG further revealed that Hewitt’s “involvement in the Company’s business and operations” caused it to question the reliability of “past” management representations: KPMG informed the Audit Committee and management that Mr. Hewitt’s past and continued involvement in the Company’s business and operations . . . has led it to no longer be able to rely on management’s representations, and therefore has caused KPMG to be unwilling to be associated with the Company’s consolidated financial statements. 12. In response to this partial corrective disclosure, the Company’s share price on December 11, 2017 dropped 6.69% from the prior trading day’s closing price. 1 Unless otherwise indicated, all emphasis is added. 13. Over the next two months, the Company announced the replacement of several senior executives and Board members. On December 18, 2017, for instance, the Company announced the resignation of Board members Steven Ibbotson and John Garel, with the latter writing that “[t]he Class B Directors are acting in unison through Mr. Hewitt’s Class B rights and are . . . unwilling to consider input that interferes with their objectives, with which I materially disagree.” 14. On February 19, 2018, after the market closed, Liberty Tax announced the appointment of director and Company franchisee, Nicole Ossenfort, as CEO, replacing Edward L. Brunot, who had been appointed by the Board after it ousted Hewitt. The Company also announced the appointment of a new Chief Operating Officer and Chief Strategy Officer. The next day, on February 20, 2018, the Company’s share price plunged 17.65%, with media reactions noting that the Company had fired its second CEO in 6 months, that Ossenfort had been “handpicked” by Hewitt, and that Hewitt would be “serv[ing] in an advisory role and remain chairman of the board.” Analysts noted that the move “appears to be a continuation of the control that Chairman John Hewitt refuses to relinquish despite his firing as CEO,” and it prompted Barrington Research to downgrade Liberty Tax. 15. On February 21, 2018, the Company announced the resignation of its sole remaining Class A board member, Ross Longfeld, who stated in his resignation letter that “[t]he Tone at The Top issue [identified by KPMG] remains, and has greatly impeded the company in finding a national audit firm to accept an engagement, which is critical to our status as a publicly traded company.” Longfeld also noted: [I]t has quickly become apparent to me that the board and the new senior executives [appointed by Hewitt] are making it virtually impossible for the Chief Financial Officer and the General Counsel to do their jobs effectively, particularly as these three new executives are not qualified to hold these positions in a public company and they are all beholden to John Hewitt. Longfeld’s observation that Hewitt’s hires were not qualified for their positions is a continuation of Hewitt’s practice of hiring his girlfriends’ friends and relatives, the vast majority of whom were completely unqualified. In response to this news, on February 22, 2018, the Company’s share price dropped an additional 3.88% to close at $8.65 per share. 16. Finally, on February 23, 2018, after the market closed, the Company filed a Form 8-K and issued a press release announcing the appointment of the new Chief Operating Officer, Chief Strategy Officer, Ossenfort as CEO, a new Board member, and the termination of the consulting agreement the Company had with Defendant Donovan (who had resigned in November), as well as the departure of officers Vanessa M. Szajnoga, Vice President and General Counsel, and Rich Artese, Chief Information Officer. On this news, the next day Liberty Tax’s share price dropped an additional 3.15% to close at $8.28 per share. II. JURISDICTION AND VENUE 17. The claims asserted herein arise under Sections 10(b), 14(a) and 20(a) of the Exchange Act, 15 U.S.C. §§ 78j(b), 78n(a) and 78t(a), and Rules 10b-5, 14a-3, and 14a-9 promulgated thereunder by the SEC, 17 C.F.R. §§ 240.10b-5, 240.14a-3, 240.14a-9. 18. This Court has jurisdiction over the subject matter of the federal securities claims pursuant to 28 U.S.C. §§ 1331 and 1337 and Section 27 of the Exchange Act. 19. Venue is proper in this District pursuant to Section 27 of the Exchange Act and 28 U.S.C. §1391(b) and (c) because one or more Defendants may be found or resides here or had agents in this district, transacted or is licensed to transact business in this district through the Company’s 44 franchise locations within this district. 20. In connection with the acts and conduct alleged in this Consolidated Amended Class Action Complaint (“Amended Complaint”), defendants, directly or indirectly, used the means and instrumentalities of interstate commerce, including, but not limited to, the mail, interstate telephone communications, and the facilities of the national securities markets. III. PARTIES 21. Lead Plaintiff Local 98 is a multi-employer defined benefit retirement plan for approximately 5,000 employees. During the Class Period, Lead Plaintiff purchased 10,300 shares of Liberty Class A stock and lost more than $42,542 as a result of such purchases.2 22. Defendant Liberty Tax is a publicly traded Delaware corporation headquartered in Virginia Beach, Virginia. Liberty Tax is one of the leading providers of tax preparation services in the United States and Canada, primarily offering tax preparation services and products through franchised locations. Liberty Tax is the holding company for JTH Tax, Inc. d/b/a Liberty Tax Service, its largest subsidiary, which was incorporated in Delaware in October 1996. The Company has two classes of common stock, Class A common stock and Class B common stock. Hewitt is the sole owner of Class B common stock which, pursuant to the Company’s Certificate of Incorporation, permits Hewitt to elect a majority of the members of the Board. Shares of Liberty Tax’s Class A common stock trade on the Nasdaq stock exchange under the ticker “TAX.” 23. Defendant Hewitt founded the Company in 1996. He served as CEO and President of the Company from October 1996 to September 2017, when a majority of the Company’s Board of Directors voted to remove him as an officer following an investigation into his misconduct that 2 While the Class Period in the Consolidated Amended Complaint is longer than that alleged in the original complaint (Dkt. No. 1), Lead Plaintiff has no additional trades during the Class Period other than those reported in Schedule A to the PSLRA Certification it filed on February 13, 2018 (Dkt. No. 17-2 at 4). was conducted by independent counsel Skadden. Hewitt has served as Chairman of the Board since October 1996. From August 1982 to June 1996, Hewitt was the Founder, President, CEO and Chairman of Jackson Hewitt Inc. Hewitt, as CEO of the Company, signed all of the Company’s Forms 10-Ks for the fiscal years ended 2013, 2014, 2015, 2016, and 2017, and all of the Company’s 10-Qs during his tenure as CEO. 24. Defendant Donovan served as CFO of the Company from January 23, 2014 until her resignation from the Company on November 7, 2017. Defendant Donovan signed all of the Company’s Form 10-Ks for the fiscal years ended 2014, 2015, 2016, and 2017, and all of the Company’s 10-Qs during her tenure as CFO. 25. Because of the Individual Defendants’ respective positions with the Company, they had access to adverse undisclosed information about the Company’s business, operations, internal audits, present and future business prospects via access to internal corporate documents, conversations and connections with other corporate officers and employees, attendance at management, sales and Board of Directors meetings and committees thereof, and via reports and other information provided to them in connection therewith. 26. It is appropriate to treat the Individual Defendants as a group for pleading purposes and to presume that the false, misleading and incomplete information conveyed in Liberty Tax’s public filings, press releases and earnings calls, as alleged herein, are the collective actions of the narrowly defined group of defendants defined above as the Individual Defendants. Each of the Individual Defendants, as officers of Liberty Tax, by virtue of their high-level positions with the Company, directly participated in the management of the Company, were directly involved in the day-to-day operations of the Company at the highest levels, and were privy to confidential proprietary information concerning the Company and its business and operations as alleged herein. Each acted on behalf of the Company and the actions of each, as alleged herein, can be imputed to Liberty Tax. The Individual Defendants were involved in drafting, producing, reviewing and/or disseminating the false and misleading statements and information alleged herein, knew or recklessly disregarded that the false and misleading statements described herein were being issued regarding the Company, and approved or ratified these statements, in violation of the federal securities laws. 27. As officers and controlling persons of a publicly held company whose common stock was and is registered with the SEC pursuant to the Exchange Act, and was and is traded on the Nasdaq, and governed by the provisions of the federal securities laws, the Individual Defendants each had a duty to promptly disseminate accurate and truthful information with respect to the Company’s financial condition and performance, growth, operations, financial statements, business, markets, management, earnings and present and future business prospects, and to correct any previously-issued statements that had become materially misleading or untrue, so that the market price of Liberty Tax’s publicly-traded securities would be based on truthful and accurate information. The Individual Defendants’ misrepresentations and omissions during the Class Period violated these specific requirements and obligations. 28. The Individual Defendants, because of their positions of control and authority as officers and/or directors of the Company, were able to and did control the content of the various SEC filings, press releases and other public statements pertaining to the Company during the Class Period. The Individual Defendants would have each been provided with copies of the documents alleged herein to be misleading, including the Company’s quarterly and annual filings and the prepared remarks for each of the Company’s quarterly earnings conference calls, prior to or shortly after their issuance and had the ability or opportunity to prevent their issuance or cause them to be corrected. Accordingly, the Individual Defendants are responsible for the accuracy of the public reports and releases detailed herein and are therefore primarily liable for the representations contained therein. IV. CONFIDENTIAL WITNESSES 29. Confidential Witness 1 (“CW1”) worked at Liberty Tax from February 2007 until November 2012, beginning in sales support and ending as Executive Assistant to the Chief Information Officer. In these roles, CW1’s responsibilities included scheduling appointments, answering phones, and ordering supplies. During this time period and for a few years after, CW1 had a personal relationship with Hewitt such that CW1 has personal knowledge of the various romantic relationships Hewitt had with then current and former female employees of the Company. 30. Confidential Witness 2 (“CW2”) worked at the Company’s Virginia Beach, Virginia corporate headquarters from March 2014 until December 2015 as a Human Resources Manager in the Company’s Human Resources (“HR”) department. CW2’s responsibilities included recommending and implementing personnel policies and procedures, managing employee benefits, approving invoices, and annually re-evaluating policies for cost-effectiveness, as well as managing HR staff. CW2 reported to Kelly McKinney, Vice President of Human Resources, and CW2 regularly interacted with Defendant Donovan and occasionally interacted with Hewitt. V. SUBSTANTIVE ALLEGATIONS A. Background 31. Hewitt, who is 68 years old, has been in the tax preparation business for most of his life. He got his start in 1969 when, while still a student at the University of Buffalo, he attended a tax-preparation course offered by H&R Block. He then worked for H&R Block as a tax preparer, and worked his way up the corporate ladder until he was ultimately running over 250 offices for the company.3 32. Sensing a need for tax preparation software to make preparation more efficient, Hewitt pitched the idea to H&R Block. When H&R Block rejected his idea, Hewitt resigned from the company, developed his own tax software with his father, and then founded Jackson Hewitt Tax Service Inc. (“Jackson Hewitt”) in 1982. Jackson Hewitt grew to become the second largest tax preparation company in the United States, behind H&R block.4 33. Jackson Hewitt went public in 1994. In 1997, the company’s board of directors decided to sell the company for $483 million, and Hewitt lost control of the company and was forced into a noncompete contract in the United States until 2000. 34. Looking to get back into the tax preparation business, Hewitt founded Liberty Tax Service in 1996 after acquiring a Canadian tax preparation firm. The Company has grown to more than 4,000 offices across North America, and is the third-largest assisted tax preparation company in the United States. 35. In March 2017, just months before his departure from the Company, Hewitt wrote a revealing article for Inc.com . The article was regarding his “billion-dollar mistake” in losing control of Jackson Hewitt, and that he vowed never to let it happen again. Hewitt wrote that “[m]y billion-dollar lesson is to keep control of your dream and don’t let anyone take it away from you.”5 3 James Dornbrook, Competitor fires Hewitt, a tax visionary and former H&R Block employee, Kansas City Business Journal, Sept. 7, 2017, https://www.bizjournals.com/kansascity/news/2017/09/07/liberty-tax-ceo-john-hewitt-fired.html 4 Id. 5 John Hewitt, What This Founder Wishes He Had Known Before Starting His First Company (It Cost Him $1 Billion), Inc., March 27, 2017, https://www.inc.com/john-hewitt/notes-to-my- younger-self-what-this-founder-wishes-he-knew-before-starting-first-company.html 36. To ensure that he would never again be ousted from his own company, Hewitt structured Liberty Tax with a dual class stock structure, with Hewitt alone holding all of Liberty Tax’s Class B common stock. Hewitt wrote that “[w]hen I established Liberty Tax Service, I set it up so I choose the majority of the members of the board of directors to prevent anyone from taking over the company.”6 According to the Company’s SEC filings, Liberty Tax’s “Class B common stock has the power to elect, voting as a separate class, the minimum number of directors that constitute a majority of the Board of Directors.”7 Hewitt’s candor demonstrates that regardless of the fact that the Company had public shareholders, he viewed Liberty Tax as his. Accordingly, Hewitt elected a majority of board members, all of whom were loyal to him. B. The Skadden Report 37. According to former Board member John Garel, on July 12, 2017, employees reported a complaint to the Company’s ethics hotline regarding Hewitt.8 The complaint was referred to the Board’s Audit Committee, which hired Skadden to investigate the complaint. In addition to interviewing employees, Skadden reviewed calendar entries and about 1,000 emails between Hewitt and several female employees and franchisees. Skadden also scrutinized company credit card charges, including expenses at a New York racetrack.9 38. At the conclusion of the investigation, the Board received an oral report and the Audit Committee received a written report, i.e., the Skadden Report, regarding the findings of the 6 Id. 7 Liberty Tax, Inc., Annual Report (Form 10-K), at 24 (July 7, 2017). 8 See Liberty Tax, Inc., Press Release (Form 8-K/A, Ex. 99.1) (Nov. 13, 2017); See also Kimberly Pierceall, “Mr. Hewitt’s conduct … has left me in a very difficult position”: 4th Liberty Tax board member leaves., The Virginian-Pilot (Nov. 13, 2017) https://pilotonline.com/business/stocks/article_0abfca83-01b5-5798-8d1b-2811fbfca720.html. 9 Kimberly Pierceall, Ex-CEO of Liberty Tax likely had sex in his office and dated employees, report says, The Virginian-Pilot, Nov. 9, 2017, https://pilotonline.com/business/consumer/article_90141e98-cf88-56a8-afcd-e1170fef68c6.html investigation, which, according to Garel, included credible evidence that Hewitt had engaged in an array of inappropriate conduct, both personally and involving business matters, while serving as the Company’s CEO and Chairman. Hewitt refused to cooperate in the investigation and failed, in any way, to attempt to address or alleviate the concerns of employees. Rather, Hewitt continued to engage in the same underlying behavior. 39. The Skadden Report concluded the Company had a “good faith basis” to fire Hewitt “for cause.” Based on this report, the Board also determined the Company had a “good faith basis” to terminate Hewitt as CEO, and did so on September 5, 2017. 40. The Skadden Report demonstrated that, given the scope and duration of Hewitt’s misconduct and Defendants’ concealment of it from the investing public, the Company’s internal controls were entirely ineffective in identifying and preventing enterprise risk and fraud. 41. As explained below, the existence and substance of the Skadden Report were not disclosed until months after the Board ousted Hewitt. Even now, Defendants have continued to conceal from investors the full details of the Skadden Report. C. Hewitt Treated the Company as his “Playground” 42. The Skadden Report and CWs reveal that, for years, Hewitt has engaged in a pattern of reckless conduct, including dating countless employees and franchisees, routinely having sex with employees in his office, using millions of dollars of Company resources to further his romantic relationships, making the Company hire his girlfriends’ friends and relatives to “made up” positions for which they were nevertheless unqualified, using Company resources for his own personal matters and to benefit his unrelated business, failing to disclose the other compensation or perquisites he received from the Company, and creating a hostile work environment—all of which Defendants concealed from shareholders. 43. As described by The Virginian-Pilot, the Skadden Report confirmed that Hewitt had a romantic relationship with at least one employee, but the investigators were told of possible relationships with 10 others. This report is corroborated by CW1 and CW2, who described Hewitt’s romantic relationships with countless of his female employees. CW1 confirmed that Hewitt dates employees and franchisees. CW2 notes that Hewitt had so many employee-lovers that people at the Company simply called them “his women.” According to CW2, Hewitt even fathered a child with one of his employees or franchisees. According to CW2, because the child was around 7-10 years old in 2014, this suggests Hewitt’s pattern of dating employees and franchisees goes back to at least 2004-2007.10 44. Unbeknownst to shareholders, Hewitt—with Donovan’s knowledge—used the Company and its finances as his personal vehicle to further his romantic interests. The Skadden Report concluded the Company had a “good faith basis” to fire Hewitt for cause after investigating, among other things, accusations that “Hewitt gave preferential treatment to employees and franchisees he was believed to be involved with romantically, and that he placed his personal interests above the company’s.”11 Notably, the Skadden Report’s use of the past tense in the foregoing sentence demonstrates that, contrary to Defendants’ Class Period statements, described in detail below, Hewitt’s systematic subordination of Company and investor interests to his own had long been a historical fact. Indeed, unbeknownst to investors, and in the words of CW2, Hewitt treated the Company as his “playground.” 10 CW2 learned of this child because his/her duties in the HR department included assisting Hewitt with annual benefits enrollment, leading CW2 to learn that Hewitt had a dependent, whom another employee told CW2 was with a current or former franchisee/employee living in Florida. 11 Pierceall, Ex-CEO of Liberty Tax likely had sex in his office, https://pilotonline.com/business/consumer/article_90141e98-cf88-56a8-afcd-e1170fef68c6.html “John Hires” 45. Skadden investigated allegations that Hewitt hired relatives of female employees he was apparently seeing romantically, and concluded the Company had a “good faith basis” to fire Hewitt for cause. CW1 and CW2 substantiate and expand upon these allegations. CW2, who worked in the Company’s HR department, confirms that Hewitt routinely made HR hire friends and relatives of women Hewitt was dating. Hewitt hired these friends and relatives and other people he met so often that they were known in the HR department as “John Hires.” 46. CW2 recalls that the vast majority of John Hires were not qualified for the positions for which Hewitt hired them, and that they were regularly given “outrageous” salaries that were substantially higher than what was paid to other employees. CW2 recalls that Hewitt would often “make up” positions for John Hires. CW2 specifically recalls one John Hire who was given a $75,000 salary yet could not operate his computer, despite this being a job requirement. 47. CW2 recalls another instance in late 2014/early 2015 when HR suspended a female employee on the sales team for 45 days without pay due to an infraction. After her suspension, the employee, who was rumored to be dating Hewitt, was upset and complained to Hewitt that she could not pay her bills. Hewitt yelled at and reprimanded Kelly McKinney, Vice President of Human Resources, for suspending the employee, and forced HR to pay the employee during her suspension. According to CW2, this “punishment,” which amounted to paid time off, became known amongst other employees and had a detrimental effect on morale. 48. CW1 confirms that, ever since he/she started working at the Company in 2007, it was common knowledge that Hewitt routinely hired friends and relatives of women he was dating. In 2007, for instance, shortly after Hewitt hired Karen Peck, with whom he was romantically involved, he hired Peck’s mother and three children to work in the call center. 49. The John Hires had a material adverse impact on the Company’s finances. CW2, who worked at the Company between 2014 and 2015, stated that the Company creates new budgets that go into effect every June, at the beginning of the Company’s fiscal year. A portion of each budget would be allocated for new hires, and would include a list of positions to be filled and a salary for each open position. One summer, McKinney and CW2 calculated the financial impact of John Hires, and determined that, in just the approximately two-month period since the beginning of the fiscal year, John Hires alone caused the Company to exceed its annual new hire budget by over $1 million. 50. Liberty Tax’s net income for fiscal year ended April 30, 2015 totaled only $8.69 million, and its net income for fiscal year ended April 30, 2016 totaled only $19.42 million. Thus, in just the approximately two-month period since the beginning of the 2015 or 2016 fiscal year when CW2 performed his/her calculations, John Hires alone decreased Liberty Tax’s net income by 10.3% or 4.9%, respectively. In addition to her specific knowledge of John Hires detailed below, because of the magnitude of the impact of John Hires on the Company’s finances, Defendant Donovan, as the Company’s CFO, either knew of or recklessly disregarded the John Hires and their adverse effect on the Company’s finances. Fraudulent Franchise Sales and Loans 51. Hewitt’s reckless handling of Company resources does not end with spending untold millions of Company money hiring his girlfriends’ friends and relatives. The Virginian- Pilot reports that one incident Skadden investigated involved Hewitt allowing a Company sales employee with whom he was romantically involved to buy a Liberty Tax franchise for a multiple of four times the revenue, and for no money down. 52. After the relationship ended, Hewitt directed the Company to quickly buy the franchise back, paying his ex-girlfriend more than seven times the revenue plus $120,000 in cash and $100,000 worth of stock. These financial terms were contrary to the Company’s typical practice of buying back franchises for wholesale or less than for what they sold it. Indeed, the Company’s standard franchise agreement allows the Company to buy back a franchise for only the greater of $150,000 or 200% of annual gross receipts, clearly showing the terms of this buyback were egregiously out of line with Company practice and caused the Company to lose money on the franchise.12 53. The Virginian-Pilot also reports that another female employee and franchisee sought a business loan from the Company and, after a Company employee refused her the loan, she reached out directly to Hewitt, telling him “I love you” and “I miss you” in her emails to him. The employee ultimately received the loan from the Company. Hewitt’s Sexual Activity in the Office and Resulting Litigation 54. CW2 recalls that in Fall 2015, there was a period of time when some employees were required to work on Saturdays. One Monday during this period, an operations manager who worked down the hall from Hewitt’s office came to Kelly McKinney, Vice President of Human Resources, to complain that he and several other employees had overheard Hewitt having sex with a female employee in his office multiple Saturdays in a row. The operations manager filed a formal complaint regarding the sexual activity with HR.13 55. Because Hewitt “ruled by fear” and “everyone was terrified of him,” CW2 and McKinney had several conversations regarding how best to approach Hewitt about his inappropriate sexual activity in the office. McKinney told CW2 that she had spoken with 12 Liberty Tax, Inc., Franchise Agreement, at 4 (Sept. 2013), available at https://www.sec.gov/Archives/edgar/data/1528930/000152893014000029/jth- 4302014ex1021.htm 13 Pierceall, Ex-CEO of Liberty Tax likely had sex in his office, https://pilotonline.com/business/consumer/article_90141e98-cf88-56a8-afcd-e1170fef68c6.html Defendant Donovan and Jim Wheaton,14 and the three decided the best person to approach Hewitt was Gordon D’Angelo, a longtime friend of Hewitt’s whom Hewitt had put on the Board in 2011. 56. After D’Angelo spoke with Hewitt regarding the sexual activity, CW2 recalls that Hewitt’s and McKinney’s relationship deteriorated, with Hewitt demoting McKinney to report directly to Defendant Donovan, who had previously been McKinney’s peer. 57. The Virginian-Pilot reports that in December 2015, three former employees alleged a hostile work environment relating to Hewitt’s sexual activity, and settled with the Company for $500,000. CW2 recalls that one of these employees was McKinney. 58. The Company did not disclose this threatened litigation or the details surrounding it, despite that Liberty Tax’s net income for fiscal year ended April 30, 2016 was only $19.42 million, and thus this settlement decreased the Company’s income that year by 2.5%. Nor did the Company report this settlement amount as other compensation or a perquisite to Hewitt. 59. Remarkably, even after this shameful—and costly—episode, the Company implemented no controls or protocols to prevent Hewitt’s creation of a hostile work environment. The Virginian-Pilot reports that in July 2017, employees reported to the Company’s ethics hotline that Hewitt was again having sex in his office. This complaint prompted the Board’s Audit Committee to hire Skadden to conduct an investigation. Hewitt’s audacity apparently knowing no bounds, employees continued to overhear Hewitt having sex in his office during Skadden’s investigation.15 14 Jim Wheaton was, at the time, the Company’s General Counsel. See https://ir.libertytax.com/news-releases/news-release-details/liberty-tax-service-names-james-j- wheaton-chief-compliance 15 Pierceall, Ex-CEO of Liberty Tax likely had sex in his office, https://pilotonline.com/business/consumer/article_90141e98-cf88-56a8-afcd-e1170fef68c6.html (reports of Hewitt having sex in his office “were first reported in November 2015 and as recently as August of [2017,]” which was during Skadden’s investigation). Hewitt’s Use of Corporate Funds for His Lavish Vacations 60. Hewitt’s flagrant abuse of his position and appalling misuse of Company resources was not just limited to workdays. CW1 stated Hewitt went on weekend getaways with girlfriends at least once every other weekend from 2009/2010 until March 2017. CW1 stated that these trips were for Hewitt’s personal entertainment, but that Hewitt always scheduled a meeting with a franchisee or other Company employee at the destination in order to bill the entire trip to the Company. These trips included visits to Las Vegas at least three times a year, where Hewitt had the Company foot the bill for stays at lavish resorts such as the Wynn Las Vegas or Caesars Palace. CW1 stated that Hewitt and his girlfriends visited New York City at least four times a year, where Hewitt would book a nice hotel in Midtown Manhattan. 61. Hewitt also often scheduled out-out-town meetings in cities where the New York Yankees were playing, so that Hewitt could attend the baseball games. The Skadden Report stated that “[t]he correlation between Yankee games and trainings is so well known throughout the organization that a franchisee once emailed Mr. Hewitt to tell him that a Yankee game was scheduled in his city in the hopes of convincing Mr. Hewitt to agree to conduct a training session in that city.”16 CW1 corroborates that Hewitt scheduled out-of-town meetings to see Yankees games, and that Hewitt always made sure to have a franchisee or Company employee at the game and expensed charges to the Company. 62. According to The Virginian-Pilot, Skadden also scrutinized Hewitt’s Company credit card charges, including expenses at a New York racetrack. That the Skadden Report concluded the Company had a “good faith basis” to fire Hewitt for cause suggests the scrutiny of Hewitt’s Company credit card charges resulted in Skadden finding, consistent with the other 16 Id. allegations herein, that Hewitt had inappropriately expensed personal matters to the Company. CW1 also corroborates this report, stating that Hewitt often went to the New York racetrack with girlfriends and a franchisee or some person associated with the Company and expensed charges to the Company. La Bella Italia 63. In October 2015, Hewitt, through his personal company JTHJR Inc., bought an Italian restaurant called La Bella Italia. He used the restaurant to hold Liberty Tax business lunches and mixers for prospective franchisees, “a situation one ethics academic says was a clear conflict of interest. The implication being: Liberty Tax could have been billed for the meals and Hewitt would have personally benefitted.”17 Chris MacDonald, author of The Business Ethics Blog and fellow at Duke University’s Kenan Institute for Ethics, stated that Hewitt’s “judgment (in things like choosing restaurants) ought to be determined by what’s best for the company. And yet in this situation, any reasonable observer . . . could reasonably worry that the CEO’s judgment would be swayed by his or her financial interest in the restaurant.”18 64. Though the Company denied any conflict, it appears Hewitt fraudulently used Liberty Tax resources to run La Bella Italia. The Virginian-Pilot reports that, as of October 2017, JTHJR Inc.’s president was Liza Malinis, who was concurrently one of Hewitt’s direct reports at Liberty Tax. CW2 corroborates that Hewitt had a Liberty Tax employee running and managing La Bella Italia for Hewitt. CW2 confirms that that employee was Liza Malinis. 17 Kimberly Pierceall, Liberty Tax ex-CEO bought restaurant while leading company. Was it a conflict of interest?, The Virginian-Plot (Oct. 31, 2017), https://pilotonline.com/business/consumer/liberty-tax-ex-ceo-bought-restaurant-while-leading- company-was/article_a82ff66c-f57b-5989-aa25-6adf1bd7ad60.html 18 Id. 65. The Virginian-Pilot reports that Becky Elder, an ex-Company contractor and franchisee from Georgia “recalled going to the restaurant often before and after Hewitt bought it.” Ms. Elder stated that “[t]he whole [marketing] department would be there” and that the company would sometimes host cocktail hours for prospective franchisees the night before sales seminars.19 66. Hewitt told CW1 that Hewitt specifically bought La Bella Italia to hold Company gatherings. CW1 confirms that the Company was charged for these gatherings, which were held every week from March/April through December/January, during “sales season.” The gatherings were well attended, generally with 40 or so attendees whom Hewitt provided an open bar and heavy hors d’oeuvres. On an annual basis, the Company paid tens of thousands of dollars to Hewitt’s restaurant. 67. As The Virginian-Pilot notes, the SEC “requires a company to note when it has paid a related party, including an executive officer of the company, more than $120,000 in a fiscal year, unrelated to executive compensation.”20 Despite Hewitt’s use of a Liberty Tax employee to run his own personal business, and that Hewitt used Liberty Tax to pay for Company events and meals at La Bella Italia, “[n]one of Liberty Tax’s financial filings note related party transactions with Hewitt related to La Bella Italia.”21 Hewitt’s Behavior Created a Hostile Work Environment that Devastated Company Morale and Resulted in High Employee Turnover and Risk 68. The John Hires and Hewitt’s other reckless conduct were devastating to employee morale. CW2 described Liberty Tax as “cash poor” and noted that in 2015 the Company was 19 Id. 20 Id.; see 17 CFR 229.404 - (Item 404) Transactions with related persons, promoters and certain control persons. 21 Pierceall, Liberty Tax ex-CEO bought restaurant, https://pilotonline.com/business/consumer/liberty-tax-ex-ceo-bought-restaurant-while-leading- company-was/article_a82ff66c-f57b-5989-aa25-6adf1bd7ad60.html unable to pay end-of-year bonuses or give full annual merit increases. CW2 stated that employees were particularly upset by this situation because “everyone knew” Hewitt was “wastefully spending money” on John Hires, among other things. 69. Moreover, CW2 described multiple complaints she received of Hewitt’s cruelty and meanness to employees, and recalled that several employees “literally cried” when complaining of Hewitt’s treatment of them. 70. This account of Hewitt’s character is in line with allegations that Hewitt verbally threatened and physically assaulted one of the women with whom he was romantically involved. In early 2017, Tiffany Klein Glenn, one of Hewitt’s ex-girlfriends who had also worked at Liberty Tax, sued Hewitt in Virginia state court, alleging that on the night of May 26, 2015, he grabbed her by the throat and pushed her down the stairs inside the house they shared. He also allegedly threw her boots into a lake near their home and threatened to do the same with her dog. Hewitt countersued, alleging he was the one injured in the altercation. Glenn’s attorney said Hewitt was arrested and criminally charged at the time, but that Glenn dropped the charges at the urging of Hewitt and his then-attorney.22 71. Given this and the other allegations herein, it is no wonder that CW2 described turnover in the HR department as “outrageous,” and noted that anyone who came to Liberty Tax to make positive change at the Company was “public enemy number one” and either left or was 22 Kimberly Pierceall, CEO of Virginia Beach-based Liberty Tax denies injuring ex-girlfriend in 2015, says he was one hurt, The Virginian-Pilot (June 27, 2017), https://pilotonline.com/business/article_7c82dba6-28c3-518e-85ec-98e1e96ad139.html; Kimberly Pierceall, Liberty Tax CEO sued by ex-girlfriend claiming he shoved her down stairs, (June 20, 2017), https://pilotonline.com/news/local/crime/article_1af7fb4f-d4b8-5745-a071- 43241099f230.html 72. High employee turnover is counterproductive to operations. CW2’s recollection of the high turnover rate is confirmed by the Company’s SEC filings: a. On October 10, 2013, for instance, the Company filed a Form 8-K announcing that on October 7, 2013, Liberty Tax’s Chief Operating Officer T. Rufe Vanderpool had resigned from the Company; b. On August 18, 2014, the Company filed a Form 8-K announcing that on August 15, 2014, Mark Baumgartner, Chief Investment Officer and CEO of JTH Financial, LLC, a subsidiary of Liberty Tax, resigned from the Company and “will receive the payments to which he is entitled in accordance with the terms of his employment agreement”; c. On October 10, 2014, the Company filed a Form 8-K announcing it had hired Robert Lougen as Vice President of Operations, but then just months later, and without explanation, announced that Lougen “ceased to be employed by the Company” as of June 4, 2015; 23 d. On October 16, 2013, during a call with investors, Hewitt noted the Company had hired Kelly McKinney, who “will help us focus on programs to both retain our top talent and attract new talent as we grow.” As detailed above, after Hewitt retaliated against McKinney for raising Hewitt’s inappropriate sexual activity, McKinney left the company in December 2015 after settling a threatened suit against Hewitt; e. On July 12, 2017—the same day the Company’s Ethics Hotline received the complaint regarding Hewitt that led to the Skadden investigation— Thomas Daniels, the Company’s Chief Accounting Officer, advised the Company he would retire; 24 and f. On September 5, 2017, the same day the Board fired Hewitt, Michael S. Piper, Vice President of Financial Products, provided notice of his retirement. 25 D. Hewitt’s Firing and Aftermath 73. As noted above, the Skadden Report concluded the Company had a “good faith basis” to fire Hewitt “for cause,” but if Hewitt was fired “without cause,” he was eligible for severance. On September 5, 2017, the Board of Directors, the majority of which were handpicked by Hewitt, fired Hewitt “without cause,” effective immediately, which entitled Hewitt to a 23 Liberty Tax, Inc., Press Release (Form 8-K) (Aug. 18, 2014) 24 Liberty Tax, Inc., Press Release (Form 8-K) (July 12, 2017) 25 Liberty Tax, Inc., Press Release (Form 8-K) (Sept. 5, 2017) severance amounting to $801,005 in a lump-sum payment, 18 months of health benefits and $471,210 in unvested stock awards that had been accelerated 74. The Company announced Hewitt’s firing on September 6, 2017. In that announcement, the Company stated that it was negotiating with Hewitt to repurchase his Class B shares, which permit him to appoint a majority of the Board. The Company did not disclose the reason for Hewitt’s termination or that Skadden had conducted an investigation, but instead misleadingly stated that Liberty Tax “had engaged in a deliberate succession planning process, which resulted in Ed Brunot joining the Company as Chief Operating Officer as an interim step before assuming the role of CEO.”26 75. The proffered reason for Hewitt’s termination was contrary to Hewitt’s prior statements concerning a succession plan. During the March 8, 2017 earnings call with investors, Hewitt mentioned that the Company was considering succession planning and, in response to questioning, he clarified that “it is time that I have a backup in the Company that can help me and make my life easier,” and had the following exchange with Alexander Paris Jr., an analyst for Barrington Research Associates: Paris: Okay. So you have no current plans to retire, nor does the Board have any plans to retire you in the near term? Hewitt: Well, as you remember, I have controlling shares, so—and I do not plan on retiring. I don’t know anything else I could do that would be more fun than what I do, even under any difficult times. Paris: Okay. So it’s just as you said; it’s the natural succession planning for a 67- year old. Hewitt: Exactly, exactly. 26 Liberty Tax, Inc., Press Release (Form 8-K) (Sept. 8, 2017) 76. Given this exchange with Hewitt just months prior to the termination announcement, analyst Paris speculated that the Company’s announcement of Hewitt’s termination meant “something happened to accelerate” the succession plan, and that Hewitt’s departure “happened a little sooner than anyone really expected,” but he was nevertheless confident about the company’s future, stating “[t]here’s not going to be any radical changes.”27 77. News reports regarding Hewitt’s firing were quick to note that the Company had gone “from fast-growing to troubled” recently.28 78. In an apparent move to retain its officers, the Company announced on September 6, 2017 that retention bonuses were awarded to Donovan ($172,526), Vanessa M. Szajnoga (“Szajnoga”), Vice President and General Counsel ($131,532), and Artese, Chief Information Officer ($67,980). The bonuses were to be paid in two installments, in March and September 2018.29 79. On September 8, 2017, the Company announced the appointment of Ed Brunot as CEO.30 80. On September 15, 2017, General Counsel Szajnoga, referring to Hewitt’s firing while holding all Class B shares, stated to a Franchise Times reporter: “I don’t believe it poses a problem for the company. Just to be clear, when you talk about the Class B shares, what that means is essentially [Hewitt] gets to appoint a majority of the board, but obviously our board is a 27 Kimberly Pierceall, Founder and CEO of Virginia Beach-based Liberty Tax is fired by a board he controlled, The Virginian-Pilot (Sept. 6, 2017), https://pilotonline.com/business/consumer/article_3957cc1d-5fe0-52b1-8d86- 10db04d93816.html 28 Bob Scott, Liberty Tax Ends Hewitt’s Tenure, The Progressive Accountant (n.d.), http://www.theprogressiveaccountant.com/Tax/liberty-tax-ends-hewitt-s-tenure 29 Liberty Tax, Inc., Press Release (Form 8-K) (Sept. 5, 2017) 30 Liberty Tax, Inc., Press Release (Form 8-K) (Sept. 8, 2017) group of hard-working board members that share the same responsibilities whether they’re appointed by the B shares or the A shares.” Szajnoga went on to say the Company’s 500 employees and 2,000 franchisees are “truly a group of pretty dedicated folks whose interest is ensuring that our franchisees have success. They represent the shareholders’ interests” and will continue to make decisions based on that.31 81. On September 28, 2017, unbeknownst to shareholders, a special committee of the Board offered Hewitt its final approved proposal for repurchase of his Class B shares, which Hewitt rejected. The Company did not disclose the final proposal or Hewitt’s rejection of it. 82. On November 6, 2017, Hewitt unexpectedly removed two Board members, Robert Howard and Thomas Kerskovits, and replaced them with Nicole Ossenfort and John Seal. Mr. Howard had served on the Audit Committee. The same day, George Robson, another Board member, announced his retirement effective immediately. Mr. Robson had served as the chair of the Audit Committee. 83. Hewitt’s removal and election of directors demonstrated that despite being ousted as CEO, he was going to attempt to maintain control of the Company through the Board. E. False and Misleading Statements and Omissions 84. Throughout the Class Period, Defendants knew that Hewitt’s misconduct and Donovan’s “spin” rendered false and misleading the Company’s public statements concerning the effectiveness of the Company’s internal controls, that there was a “risk” that Hewitt’s personal interests “may” be adverse to the Company, and that the Company was actively focused on identifying and correcting fraudulent and inappropriate conduct that devalued the Company. 31 Beth Ewen, Liberty Tax Situation Not a Problem, General Counsel Says, Franchise Times (Sept. 9, 2017), http://www.franchisetimes.com/news/September-2017/Liberty-Tax-Situation-Not-a- Problem-General-Counsel-Says/ 2013 85. On October 1, 2013, Liberty Tax filed with the SEC its Form 10-K for fiscal year 2013 (“2013 10-K”), which was signed by Defendant Hewitt. The 2013 10-K states: We are controlled by our Chairman and Chief Executive Officer, whose interests in our business may be different from those of our stockholders. John Hewitt, our Chairman and Chief Executive Officer, currently owns all outstanding shares of our Class B common stock. Our Class B common stock has the power to elect, voting as a separate class, the minimum number of directors that constitute a majority of the Board of Directors. As a result, Mr. Hewitt will, for the foreseeable future, have significant influence over our management and affairs, given the Board’s authority to appoint or replace our senior management, cause us to issue additional shares of our Class A common stock or repurchase Class A common stock, declare dividends, or take other actions. . . . Mr. Hewitt may make decisions regarding our Company and business that are opposed to other stockholders’ interests or with which they disagree. . . . To the extent that the interests of our other stockholders are harmed by the actions of Mr. Hewitt, the price of our Class A common stock may be harmed. 86. The bold and italicized statements in the risk disclosure in paragraph 85 were each false and misleading and omitted material facts concerning the possibility of Hewitt’s interests conflicting with stockholder interests and his actions possibly damaging Class A common stock value. At the time these statements were made: (1) Hewitt’s actions and interests in the Company’s business were, in fact, harming other stockholders because Hewitt’s actions and interests included, among other things, furthering his romantic relationships and other personal interests by expending millions of dollars of Company funds; (2) Hewitt made grossly reckless decisions, detailed above, to the detriment of the Company; (3) the interests of Class A stockholders were, in fact, being harmed by Hewitt’s actions, ultimately damaging the price of Class A common stock; and (4) Hewitt thwarted the internal audits to test the effectiveness of the Company’s internal controls by instilling fear in his employees and setting an unhealthy “Tone at the Top.” Hewitt and the Company knew the foregoing statements were false and misleading at the time they were made, because: a. Hewitt hired countless friends and relatives of female employees he was seeing romantically, who were often given “outrageous” salaries and were often hired to made up positions, despite being unqualified. These expenditures, as described by CW2, caused the Company to exceed its new hire budget by millions of dollars; b. Hewitt routinely promoted his lovers’ friends and relatives, despite their lack of qualifications. These promotions adversely affected employee morale; c. Hewitt routinely gave other preferential treatment to his girlfriends, including extending Company business loans, selling franchises, and then buying those franchises back at substantially inflated values, thereby damaging shareholder value; d. Hewitt scheduled out-of-town meetings in cities where the New York Yankees were playing, so that Hewitt could attend the baseball games; e. Hewitt engaged in other inappropriate use of Company funds, including expensing to the Company lavish vacations with his girlfriends and expensing charges at a New York racetrack to his Company credit card; f. Hewitt’s tyrannical behavior detailed herein was devastating to employee morale, led to high turnover and created a damaging “Tone at the Top” that prevented management from making reliable representations that its independent auditor could rely upon for purposes of evaluating the effectiveness of the Company’s internal controls; g. The Company’s internal controls were ineffective in detecting and preventing enterprise risk and reporting fraudulent payments and benefits to Hewitt; h. Hewitt had actual knowledge of his own misconduct alleged herein; and i. Hewitt was the CEO and controlling shareholder and his knowledge can be imputed to the Company. 87. On October 11, 2013, the Company filed a Form DEF 14A, authorized by Hewitt, which included the “2013 Summary Compensation Table” for the directors and officers of the Company. In this Table, it is reported that Hewitt received $5,835 in “Other Compensation” regarding which the Company notes: “These amounts reflect the Company’s matching contribution under the Company’s 401(k) plan.” 88. The Summary Compensation Table referenced in Paragraph 87 is false and misleading and omits material facts as to Hewitt’s “Other Compensation” because it grossly underreports amounts received by him. As required by Item 402, see infra Section V.F.2, the Company must report any “other” compensation as defined by the SEC or “perquisites” that confer a direct or indirect benefit on Hewitt. Hewitt and the Company knew or recklessly disregarded that these statements were false and misleading at the time they were made because: a. To further his personal relationships, Hewitt directed the Company to expend millions of dollars on unnecessary and unqualified “John Hires,” from which he indirectly benefited; b. To further his personal relationships, Hewitt routinely gave preferential treatment to his girlfriends, including giving them promotions, extending them Company business loans, selling them franchises, and then buying those franchises back at substantially inflated values, from which he indirectly benefited; c. Hewitt purposefully scheduled out-of-town meetings in cities where the New York Yankees were playing, so that Hewitt could attend the baseball games at the Company’s expense, and he also expensed charges at a New York racetrack, thereby directly benefitting Hewitt; d. Hewitt expensed to the Company lavish weekend vacations with his girlfriends that occurred at least twice a month from 2009/2010 through March 2017, thereby directly benefitting Hewitt; e. Hewitt had actual knowledge of his own misconduct alleged herein; and f. Hewitt was the CEO and controlling shareholder and his knowledge can be imputed to the Company. 2014 89. On June 26, 2014, the Company filed with the SEC its Form 10-K for fiscal year ended April 30, 2014 (“2014 10-K”), which is the first Class Period SEC filing that Defendant Donovan signed. Defendant Hewitt also signed the 2014 10-K. The 2014 10-K states: We are controlled by our Chairman and Chief Executive Officer, whose interests in our business may be different from those of our stockholders. John Hewitt, our Chairman and Chief Executive Officer, currently owns all outstanding shares of our Class B common stock. Our Class B common stock has the power to elect, voting as a separate class, the minimum number of directors that constitute a majority of the Board of Directors. As a result, Mr. Hewitt will, for the foreseeable future, have significant influence over our management and affairs, given the Board’s authority to appoint or replace our senior management, cause us to issue additional shares of our Class A common stock or repurchase Class A common stock, declare dividends, or take other actions. . . . Mr. Hewitt may make decisions regarding our Company and business that are opposed to other stockholders’ interests or with which they disagree. . . . To the extent that the interests of our other stockholders are harmed by the actions of Mr. Hewitt, the price of our Class A common stock may be harmed. 90. The bold and italicized statements in the risk disclosure in paragraph 89 were each false and misleading and omitted material facts concerning the possibility of Hewitt’s interests conflicting with stockholder interests and his actions possibly damaging Class A common stock value. At the time these statements were made: (1) Hewitt’s actions and interests in the Company’s business were, in fact, harming other stockholders because Hewitt’s actions and interests included, among other things, furthering his romantic relationships and other personal interests by expending millions of dollars of Company funds; (2) Hewitt made grossly reckless decisions, detailed above, to the detriment of the Company; (3) the interests of Class A stockholders were, in fact, being harmed by Hewitt’s actions, ultimately damaging the price of Class A common stock; and (4) Hewitt thwarted the internal audits to test the effectiveness of the Company’s internal controls by instilling fear in his employees and setting an unhealthy “Tone at the Top.” Defendants knew the foregoing statements were false and misleading at the time they were made, because: a. Hewitt hired countless friends and relatives of female employees he was seeing romantically, who were often given “outrageous” salaries and were often hired to made up positions, despite being unqualified. These expenditures, as described by CW2, caused the Company to exceed its new hire budget by millions of dollars; b. Hewitt routinely promoted his lovers’ friends and relatives, despite their lack of qualifications. These promotions adversely affected employee morale; c. Hewitt routinely gave other preferential treatment to his girlfriends, including extending Company business loans, selling franchises, and then buying those franchises back at substantially inflated values, thereby damaging shareholder value; d. Hewitt scheduled out-of-town meetings in cities where the New York Yankees were playing, so that Hewitt could attend the baseball games; e. Hewitt engaged in other inappropriate use of Company funds, including expensing to the Company lavish vacations with his girlfriends and expensing charges at a New York racetrack to his Company credit card; f. Hewitt’s tyrannical behavior detailed herein was devastating to employee morale, led to high turnover, and created a damaging “Tone at the Top” that prevented management from making reliable representations that its independent auditor could rely upon for purposes of evaluating the effectiveness of the Company’s internal controls; g. The Company’s internal controls were ineffective in detecting and preventing enterprise risk and reporting fraudulent payments and benefits to Hewitt; h. Hewitt had actual knowledge of his own misconduct alleged herein; i. Hewitt was the CEO and controlling shareholder and his knowledge can be imputed to the Company; and j. CW2 stated that senior executives were “well aware” of Hewitt’s misconduct. As described in detail herein, CW2 specifically noted that Defendant Donovan was “well in the know” and regularly talked to CW2 about “spinning [Hewitt’s misconduct] for the Street,” by which she meant Wall Street—i.e. investors—and the general public. 91. The 2014 10-K also states: Evaluation of Disclosure Controls and Procedures The Company, under the supervision and with the participation of the Company’s management, including the Company’s Chief Executive Officer and the Chief Financial Officer, has evaluated the effectiveness of the Company’s disclosure controls and procedures (as defined in Rule 13a-15(e) and 15d-15(e) under the Exchange Act) as of April 30, 2014. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that, as of April 30, 2014, the Company’s disclosure controls and procedures were effective in providing reasonable assurance that material information is recorded, processed, summarized, and reported by management of the Company on a timely basis in order to comply with the Company’s disclosure obligations under the Exchange Act and the rules and regulations promulgated thereunder. Management’s Report on Internal Control Over Financial Reporting [. . .] Management assessed the effectiveness of the Company’s internal control over financial reporting as of April 30, 2014. In making this assessment, management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission in Internal Control – Integrated Framework (1992). Based on this assessment, management believes that, as of April 30, 2014, the Company’s internal control over financial reporting was effective based on those criteria. Changes in Internal Control over Financial Reporting During the year ended April 30, 2014, we implemented changes to our internal controls over financial reporting to fully remediate the material weakness identified in our evaluation of the effectiveness of our internal controls based on the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission in Internal Control – Integrated Framework (1992) over our April 30, 2013 financial reporting. The plan to remediate the material weakness was presented to our Audit Committee and we executed our plan during fiscal 2014. The remediation plan consisted of modifications and improvements to our internal controls in the areas of staffing, policies and procedures, and training. Our efforts to remediate the material weakness identified in our 2013 Annual Report on Form 10-K and to enhance our overall control environment have been regularly reviewed with, and monitored by, our Audit Committee. We believe the remediation measures described above have been successful in correcting and remediating the material weakness previously identified and have strengthened and enhanced our internal control over financial reporting. 92. The bold and italicized statements in Paragraph 91 regarding the Company’s internal controls were false and misleading and omitted material facts concerning Hewitt’s actions, as described herein. At the time these statements were made, Hewitt created a “Tone at the Top” that prevented management from: (1) correcting the systemic problems that Hewitt’s reckless and abusive conduct caused in staffing, policies, procedures and training; (2) conducting accurate internal audits of the Company’s internal controls; (3) and making reliable representations to its independent auditor concerning the effectiveness of the Company’s internal controls. Defendants knew or recklessly disregarded that these statements were false and misleading at the time they were made for the reasons detailed in sub-parts a.–j. of Paragraph 90. 93. On August 15, 2014, the Company filed a Form DEF 14A, authorized by the Individual Defendants, which included the “2014 Summary Compensation Table” for the directors and officers of the Company. In this Table, it is reported that Hewitt received $7,035 in “Other Compensation” regarding which the Company notes: “These amounts reflect the Company’s matching contribution under the Company’s 401(k) plan.” 94. The Summary Compensation Table referenced in Paragraph 93 is false and misleading and omits material facts as to Hewitt’s “Other Compensation” because it grossly underreports amounts received by him. As required by Item 402, see infra Section V.F.2, the Company must report any “other” compensation as defined by the SEC or perquisites that confer a direct or indirect benefit on Hewitt. Defendants knew or recklessly disregarded that these statements were false and misleading at the time they were made because: a. To further his personal relationships, Hewitt directed the Company to expend millions of dollars on unnecessary and unqualified “John Hires,” from which he indirectly benefited; b. To further his personal relationships, Hewitt routinely gave preferential treatment to his girlfriends, including giving them promotions, extending them Company business loans, selling them franchises, and then buying those franchises back at substantially inflated values, from which he indirectly benefited; c. Hewitt purposefully scheduled out-of-town meetings in cities where the New York Yankees were playing, so that Hewitt could attend the baseball games at the Company’s expense, and he also expensed charges at a New York racetrack, thereby directly benefitting Hewitt; d. Hewitt expensed to the Company lavish weekend vacations with his girlfriends that occurred at least twice a month from 2009/2010 through March 2017, thereby directly benefitting Hewitt; e. Hewitt had actual knowledge of his own misconduct alleged herein; f. Hewitt was the CEO and controlling shareholder and his knowledge can be imputed to the Company; and g. CW2 stated that senior executives were “well aware” of Hewitt’s misconduct. As described in detail herein, CW2 specifically noted that Defendant Donovan was “well in the know” and regularly talked to CW2 about “spinning [Hewitt’s misconduct] for the Street,” by which she meant Wall Street—i.e. investors—and the general public. 95. On December 8, 2014, the Company filed with the SEC its Form 10-Q for the quarterly period ended October 31, 2014 (“Q2 2015 10-Q”), which was signed by the Individual Defendants. The Q2 2015 10-Q states: RISK FACTORS There have been no material changes in our risk factors from those reported in our Annual Report on Form 10-K for the year ended April 30, 2014. […] Evaluation of Disclosure Controls and Procedures The Company, under the supervision and with the participation of the Company’s management, including the Company’s Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of the Company’s disclosure controls and procedures (as defined in Rule 13a-15(e) and 15d-15(e) under the Exchange Act) as of October 31, 2014. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer have concluded that, as of October 31, 2014, the Company’s disclosure controls and procedures were effective in providing reasonable assurance that information is recorded, processed, summarized and reported by management of the Company on a timely basis in order to comply with the Company’s disclosure obligations under the Exchange Act and the rules and regulations promulgated thereunder. Changes in Internal Control over Financial Reporting During our most recent fiscal quarter, there has not occurred any change in our internal control over financial reporting that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting. 96. The bold and italicized statements in Paragraph 95 regarding the Company’s risk factors and internal controls were false and misleading and omitted material facts concerning Hewitt’s actions, as described herein. At the time these statements were made, Hewitt created a “Tone at the Top” that prevented management from: (1) correcting the systemic problems that Hewitt’s reckless and abusive conduct caused in staffing, policies, procedures and training; (2) conducting accurate internal audits of the Company’s internal controls; (3) and making reliable representations to its independent auditor concerning the effectiveness of the Company’s internal controls. Defendants knew or recklessly disregarded that these statements were false and misleading at the time they were made for the reasons detailed in sub-parts a.–j. of Paragraph 90. 2015 97. On March 6, 2015, the Company filed with the SEC its Form 10-Q for the quarterly period ended January 31, 2015 (“Q3 2015 10-Q”), which was signed by the Individual Defendants. The Q3 2015 10-Q states: RISK FACTORS There have been no material changes in our risk factors from those reported in our Annual Report on Form 10-K for the year ended April 30, 2014. […] Evaluation of Disclosure Controls and Procedures The Company, under the supervision and with the participation of the Company’s management, including the Company’s Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of the Company’s disclosure controls and procedures (as defined in Rule 13a-15(e) and 15d-15(e) under the Exchange Act) as of January 31, 2015. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer have concluded that, as of January 31, 2015, the Company’s disclosure controls and procedures were effective in providing reasonable assurance that information is recorded, processed, summarized and reported by management of the Company on a timely basis in order to comply with the Company’s disclosure obligations under the Exchange Act and the rules and regulations promulgated thereunder. Changes in Internal Control over Financial Reporting During our most recent fiscal quarter, there has not occurred any change in our internal control over financial reporting that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting. 98. The bold and italicized statements in Paragraph 97 regarding the Company’s risk factors and internal controls were false and misleading and omitted material facts concerning Hewitt’s actions, as described herein. At the time these statements were made, Hewitt created a “Tone at the Top” that prevented management from: (1) correcting the systemic problems that Hewitt’s reckless and abusive conduct caused in staffing, policies, procedures and training; (2) conducting accurate internal audits of the Company’s internal controls; (3) and making reliable representations to its independent auditor concerning the effectiveness of the Company’s internal controls. Defendants knew or recklessly disregarded that these statements were false and misleading at the time they were made for the reasons detailed in sub-parts a.–j. of Paragraph 90. 99. On July 1, 2015, the Company filed with the SEC its Form 10-K for fiscal year ended April 30, 2015 (“2015 10-K”), which was signed by the Individual Defendants. The 2015 10-K states: We are controlled by our Chairman and Chief Executive Officer, whose interests in our business may be different from those of our stockholders. John Hewitt, our Chairman and Chief Executive Officer, currently owns all outstanding shares of our Class B common stock. Our Class B common stock has the power to elect, voting as a separate class, the minimum number of directors that constitute a majority of the Board of Directors. As a result, Mr. Hewitt will, for the foreseeable future, have significant influence over our management and affairs, given the Board’s authority to appoint or replace our senior management, cause us to issue additional shares of our Class A common stock or repurchase Class A common stock, declare dividends, or take other actions. . . . Mr. Hewitt may make decisions regarding our Company and business that are opposed to other stockholders’ interests or with which they disagree. . . . To the extent that the interests of our other stockholders are harmed by the actions of Mr. Hewitt, the price of our Class A common stock may be harmed. 100. The bold and italicized statements in the risk disclosure in paragraph 99 were each false and misleading and omitted material facts concerning the possibility of Hewitt’s interests conflicting with stockholder interests and his actions possibly damaging Class A common stock value. At the time these statements were made: (1) Hewitt’s actions and interests in the Company’s business were, in fact, harming other stockholders because Hewitt’s actions and interests included, among other things, furthering his romantic relationships and other personal interests by expending millions of dollars of Company funds; (2) Hewitt made grossly reckless decisions, detailed above, to the detriment of the Company; (3) the interests of Class A stockholders were, in fact, being harmed by Hewitt’s actions, ultimately damaging the price of Class A common stock; and (4) Hewitt thwarted the internal audits to test the effectiveness of the Company’s internal controls by instilling fear in his employees and setting an unhealthy “Tone at the Top.” Defendants knew the foregoing statements were false and misleading at the time they were made, for the reasons detailed in sub-parts a.–j. of Paragraph 90. 101. The 2015 10-K also states: Evaluation of Disclosure Controls and Procedures The Company, under the supervision and with the participation of the Company’s management, including the Company’s Chief Executive Officer and the Chief Financial Officer, has evaluated the effectiveness of the Company’s disclosure controls and procedures (as defined in Rule 13a-15(e) and 15d-15(e) under the Exchange Act) as of April 30, 2015. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that, as of April 30, 2015, the Company’s disclosure controls and procedures were effective in providing reasonable assurance that material information is recorded, processed, summarized, and reported by management of the Company on a timely basis in order to comply with the Company’s disclosure obligations under the Exchange Act and the rules and regulations promulgated thereunder. Management’s Report on Internal Control Over Financial Reporting [. . .] Management assessed the effectiveness of the Company’s internal control over financial reporting as of April 30, 2015. In making this assessment, management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission in Internal Control – Integrated Framework (1992). Based on this assessment, management believes that, as of April 30, 2015, the Company’s internal control over financial reporting was effective based on those criteria. Changes in Internal Control over Financial Reporting During the quarter ended April 30, 2015, there were no changes that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. 102. The bold and italicized statements in Paragraph 101 regarding the Company’s internal controls were false and misleading and omitted material facts concerning Hewitt’s actions, as described herein. At the time these statements were made, Hewitt created a “Tone at the Top” that prevented management from: (1) correcting the systemic problems that Hewitt’s reckless and abusive conduct caused in staffing, policies, procedures and training; (2) conducting accurate internal audits of the Company’s internal controls; (3) and making reliable representations to its independent auditor concerning the effectiveness of the Company’s internal controls. Defendants knew or recklessly disregarded that these statements were false and misleading at the time they were made for the reasons detailed in sub-parts a.–j. of Paragraph 90. 103. On August 10, 2015, the Company filed a Form DEF 14A, authorized by the Individual Defendants, which included the “2015 Summary Compensation Table” for the directors and officers of the Company. In this Table, it is reported that Hewitt received $3,321 in “Other Compensation” regarding which the Company notes: “These amounts reflect the Company’s matching contribution under the Company’s 401(k) plan.” 104. The Summary Compensation Table referenced in Paragraph 103 is false and misleading and omits material facts as to Hewitt’s “Other Compensation” because it grossly underreports amounts received by him. As required by Item 402, see infra Section V.F.2, the Company must report any “other” compensation as defined by the SEC and perquisites that confer a direct or indirect benefit on Hewitt. Defendants knew or recklessly disregarded that these statements were false and misleading at the time they were made for the reasons detailed in sub- parts a.–g. of Paragraph 94. 105. On September 3, 2015, the Company filed with the SEC its Form 10-Q for the quarterly period ended July 31, 2015 (“Q1 2016 10-Q”), which was signed by the Individual Defendants. The Q1 2016 10-Q states: RISK FACTORS There have been no material changes in our risk factors from those reported in our Annual Report on Form 10-K for the year ended April 30, 2015 filed on July 1, 2015. […] Evaluation of Disclosure Controls and Procedures We, under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, have evaluated the effectiveness of our disclosure controls and procedures (as defined in Rule 13a- 15(e) and 15d-15(e) under the Exchange Act) as of July 31, 2015. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer have concluded that, as of July 31, 2015, our disclosure controls and procedures were effective in providing reasonable assurance that information is recorded, processed, summarized and reported by our management on a timely basis in order to comply with our disclosure obligations under the Exchange Act and the rules and regulations promulgated thereunder. Changes in Internal Control over Financial Reporting During our most recent fiscal quarter, there has not occurred any change in our internal control over financial reporting that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting. 106. The bold and italicized statements in Paragraph 105 regarding the Company’s risk factors and internal controls were false and misleading and omitted material facts concerning Hewitt’s actions, as described herein. At the time these statements were made, Hewitt created a “Tone at the Top” that prevented management from: (1) correcting the systemic problems that Hewitt’s reckless and abusive conduct caused in staffing, policies, procedures and training; (2) conducting accurate internal audits of the Company’s internal controls; (3) and making reliable representations to its independent auditor concerning the effectiveness of the Company’s internal controls. Defendants knew or recklessly disregarded that these statements were false and misleading at the time they were made for the reasons detailed in sub-parts a.–j. of Paragraph 90. 107. On December 9, 2015, the Company filed with the SEC its Form 10-Q for the quarterly period ended October 31, 2015 (“Q2 2016 10-Q”), which was signed by the Individual Defendants. The Q2 2016 10-Q states: RISK FACTORS There have been no material changes in our risk factors from those reported in our Annual Report on Form 10-K for the year ended April 30, 2015 filed on July 1, 2015. […] Evaluation of Disclosure Controls and Procedures We, under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, have evaluated the effectiveness of our disclosure controls and procedures (as defined in Rule 13a- 15(e) and 15d-15(e) under the Exchange Act) as of October 31, 2015. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer have concluded that, as of October 31, 2015, our disclosure controls and procedures were effective in providing reasonable assurance that information is recorded, processed, summarized and reported by our management on a timely basis in order to comply with our disclosure obligations under the Exchange Act and the rules and regulations promulgated thereunder. Changes in Internal Control over Financial Reporting During our most recent fiscal quarter, there has not occurred any change in our internal control over financial reporting that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting. 108. The bold and italicized statements in Paragraph 107 regarding the Company’s risk factors and internal controls were false and misleading and omitted material facts concerning Hewitt’s actions, as described herein. At the time these statements were made, Hewitt created a “Tone at the Top” that prevented management from: (1) correcting the systemic problems that Hewitt’s reckless and abusive conduct caused in staffing, policies, procedures and training; (2) conducting accurate internal audits of the Company’s internal controls; (3) and making reliable representations to its independent auditor concerning the effectiveness of the Company’s internal controls. Defendants knew or recklessly disregarded that these statements were false and misleading at the time they were made for the reasons detailed in sub-parts a.–j. of Paragraph 90, and also because: a. In October 2015, Hewitt bought La Bella Italia and directed Liberty Tax resources to La Bella Italia by hosting Liberty Tax corporate events at the restaurant and using Liza Milinis, a Liberty Tax employee, to run La Bella Italia rather than performing her duties at Liberty Tax. 2016 109. On March 3, 2016, the Company filed with the SEC its Form 10-Q for the quarterly period ended January 31, 2016 (“Q3 2016 10-Q”), which was signed by the Individual Defendants. The Q3 2016 10-Q states: RISK FACTORS There have been no material changes in our risk factors from those reported in our Annual Report on Form 10-K for the year ended April 30, 2015 filed on July 1, 2015. […] Evaluation of Disclosure Controls and Procedures We, under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, have evaluated the effectiveness of our disclosure controls and procedures (as defined in Rule 13a- 15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the "Exchange Act") as of January 31, 2016. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer have concluded that, as of January 31, 2016, our disclosure controls and procedures were effective in providing reasonable assurance that information required to be disclosed by us in the reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported by our management on a timely basis in order to comply with our disclosure obligations under the Exchange Act and the rules and regulations promulgated thereunder. Changes in Internal Control over Financial Reporting During our most recent fiscal quarter ended January 31, 2016, there has not occurred any change in our internal control over financial reporting that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting. 110. The bold and italicized statements in Paragraph 109 regarding the Company’s risk factors and internal controls were false and misleading and omitted material facts concerning Hewitt’s actions, as described herein. At the time these statements were made, Hewitt created a “Tone at the Top” that prevented management from: (1) correcting the systemic problems that Hewitt’s reckless and abusive conduct caused in staffing, policies, procedures and training; (2) conducting accurate internal audits of the Company’s internal controls; (3) and making reliable representations to its independent auditor concerning the effectiveness of the Company’s internal controls. Defendants knew or recklessly disregarded that these statements were false and misleading at the time they were made for the reasons detailed in sub-parts a.–j. of Paragraph 90, and also because: a. In October 2015, Hewitt bought La Bella Italia and directed Liberty Tax resources to La Bella Italia by hosting Liberty Tax corporate events at the restaurant and using Liza Milinis, a Liberty Tax employee, to run La Bella Italia rather than performing her duties at Liberty Tax; and b. In November 2015, Hewitt was overheard having sex with a female employee in his office multiple Saturdays in a row, leading to employee complaints, and ultimately led to the threat of a lawsuit based on hostile work environment relating to his sexual activity. To the benefit of Hewitt, the Company settled the claim for $500,000. This settlement represented over 2.5% of the Company’s income that fiscal year. 111. On March 4, 2016, the Company conducted a quarterly earnings call to discuss its third quarter 2016 financial results. During the call, Hewitt emphasized the Company’s commitment to rooting out fraud and other misconduct at the Company, stating that “[p]revention of fraud remains a fundamental goal of our Company,” and that “any inappropriate behavior affects our brand and the integrity of the tax system.”32 112. The bold and italicized statement in Paragraph 111 regarding the importance of preventing fraud and inappropriate behavior at the Company was false and misleading and omitted material facts concerning Hewitt’s reckless and “inappropriate behavior” that at the time the statement was made, his acts were negatively “affect[ing] our brand and the integrity of the tax system.” Further, by his own actions, Hewitt knew that Defendants were not actively aspiring to achieve this “fundamental goal” and in fact were taking no meaningful actions toward it. Hewitt knew or recklessly disregarded that these statements were false and misleading at the time they were made for the reasons detailed in sub-parts a.–i. of Paragraph 90, and also because: a. In October 2015, Hewitt bought La Bella Italia and directed Liberty Tax resources to La Bella Italia by hosting Liberty Tax corporate events at the restaurant and used Liza Milinis, a Liberty Tax employee, to run La Bella Italia rather than performing her duties at Liberty Tax; and b. In November 2015, Hewitt was overheard having sex with a female employee in his office multiple Saturdays in a row, leading to employee complaints, and ultimately led to the threat of a lawsuit based on hostile work environment relating to his sexual activity, which the Company settled for $500,000. This settlement represented over 2.5% of the Company’s income that fiscal year. 32 Liberty Tax, Inc., Q3 2016 Earnings Call Transcript (March 4, 2016) 113. On June 29, 2016, the Company filed with the SEC its Form 10-K for fiscal year ended April 30, 2016 (“2016 10-K”), which was signed by the Individual Defendants. The 2016 10-K states: We are controlled by our Chairman and Chief Executive Officer, whose interests in our business may be different from those of our stockholders. John Hewitt, our Chairman and Chief Executive Officer, currently owns all outstanding shares of our Class B common stock. Our Class B common stock has the power to elect, voting as a separate class, the minimum number of directors that constitute a majority of the Board of Directors. As a result, Mr. Hewitt will, for the foreseeable future, have significant influence over our management and affairs, given the Board’s authority to appoint or replace our senior management, cause us to issue additional shares of our Class A common stock or repurchase Class A common stock, declare dividends, or take other actions. . . . Mr. Hewitt may make decisions regarding our Company and business that are opposed to other stockholders’ interests or with which they disagree. . . . To the extent that the interests of our other stockholders are harmed by the actions of Mr. Hewitt, the price of our Class A common stock may be harmed. 114. The bold and italicized statements in the risk disclosure in paragraph 113 were each false and misleading and omitted material facts concerning the possibility of Hewitt’s interests conflicting with stockholder interests and his actions possibly damaging Class A common stock value. At the time these statements were made: (1) Hewitt’s actions and interests in the Company’s business were, in fact, harming other stockholders because Hewitt’s actions and interests included, among other things, furthering his romantic relationships and other personal interests by expending millions of dollars of Company funds; (2) Hewitt made grossly reckless decisions, detailed above, to the detriment of the Company; (3) the interests of Class A stockholders were, in fact, being harmed by Hewitt’s actions, ultimately damaging the price of Class A common stock; and (4) Hewitt thwarted the internal audits to test the effectiveness of the Company’s internal controls by instilling fear in his employees and setting an unhealthy “Tone at the Top.” Defendants knew the foregoing statements were false and misleading at the time they were made for the reasons detailed in sub-parts a.–j. of Paragraph 90, and also because: a. In October 2015, Hewitt bought La Bella Italia and directed Liberty Tax resources to La Bella Italia by hosting Liberty Tax corporate events at the restaurant and used Liza Milinis, a Liberty Tax employee, to run La Bella Italia rather than performing her duties at Liberty Tax; and b. In November 2015, Hewitt was overheard having sex with a female employee in his office multiple Saturdays in a row, leading to employee complaints, and ultimately led to the threat of a lawsuit based on hostile work environment relating to his sexual activity, which the Company settled for $500,000. This settlement represented over 2.5% of the Company’s income that fiscal year. 115. The 2016 10-K also states: Evaluation of Disclosure Controls and Procedures The Company, under the supervision and with the participation of the Company’s management, including the Company’s Chief Executive Officer and the Chief Financial Officer, has evaluated the effectiveness of the Company’s disclosure controls and procedures (as defined in Rule 13a-15(e) and 15d-15(e) under the Exchange Act) as of April 30, 2016. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that, as of April 30, 2016, the Company’s disclosure controls and procedures were effective in providing reasonable assurance that material information is recorded, processed, summarized, and reported by management of the Company on a timely basis in order to comply with the Company’s disclosure obligations under the Exchange Act and the rules and regulations promulgated thereunder. Management’s Report on Internal Control Over Financial Reporting [. . .] Management assessed the effectiveness of the Company’s internal control over financial reporting as of April 30, 2016. In making this assessment, management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission in Internal Control – Integrated Framework (2013). Based on this assessment, management believes that, as of April 30, 2016, the Company’s internal control over financial reporting was effective based on those criteria. Changes in Internal Control over Financial Reporting During the quarter ended April 30, 2016, there were no changes that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. 116. The bold and italicized statements in Paragraph 115 regarding the Company’s internal controls were false and misleading and omitted material facts concerning Hewitt’s actions, as described herein. At the time these statements were made, Hewitt created a “Tone at the Top” that prevented management from: (1) correcting the systemic problems that Hewitt’s reckless and abusive conduct caused in staffing, policies, procedures and training; (2) conducting accurate internal audits of the Company’s internal controls; (3) and making reliable representations to its independent auditor concerning the effectiveness of the Company’s internal controls. Defendants knew or recklessly disregarded that these statements were false and misleading at the time they were made for the reasons detailed in sub-parts a.–j. of Paragraph 90, and also because: a. In October 2015, Hewitt bought La Bella Italia and directed Liberty Tax resources to La Bella Italia by hosting Liberty Tax corporate events at the restaurant and used Liza Milinis, a Liberty Tax employee, to run La Bella Italia rather than performing her duties at Liberty Tax; and b. In November 2015, Hewitt was overheard having sex with a female employee in his office multiple Saturdays in a row, leading to employee complaints, and ultimately led to the threat of a lawsuit based on hostile work environment relating to his sexual activity, which the Company settled for $500,000. This settlement represented over 2.5% of the Company’s income that fiscal year. 117. The 2016 10-K also states: We also use a variety of means in an attempt to identify potential compliance issues and require franchisees to address any concerns, including the creation of a Compliance Task Force to examine and prevent non-compliance, fraud and other misconduct among our franchisees and employees. [. . .] Our stock price has been, and may continue to be, subject to wide fluctuations in response to many risk factors listed in this section . . . including: . . . fraud and other misconduct by our franchisees and/or employees[.] 118. The quoted statements in Paragraph 117 regarding the Company’s specific efforts to prevent non-compliance, fraud, and other misconduct among employees and the risks such fraud and misconduct pose to the Company’s stock price were false and misleading and omitted material facts concerning Hewitt’s inappropriate “Tone at the Top” that prevented the Compliance Task Force from performing its stated purpose and reporting the fraud described herein. Defendants knew or recklessly disregarded that these statements were false and misleading at the time they were made for the reasons detailed in sub-parts a.–j. of Paragraph 90, and also because: a. In October 2015, Hewitt bought La Bella Italia and directed Liberty Tax resources to La Bella Italia by hosting Liberty Tax corporate events at the restaurant and used Liza Milinis, a Liberty Tax employee, to run La Bella Italia rather than performing her duties at Liberty Tax; and b. In November 2015, Hewitt was overheard having sex with a female employee in his office multiple Saturdays in a row, leading to employee complaints, and ultimately led to the threat of a lawsuit based on hostile work environment relating to his sexual activity, which the Company settled for $500,000. This settlement represented over 2.5% of the Company’s income that fiscal year. 119. On August 8, 2016, the Company filed a Form DEF 14A, authorized by the Individual Defendants, which included the “2016 Summary Compensation Table” for the directors and officers of the Company. In this Table, it is reported that Hewitt received no “Other Compensation.” 120. The Summary Compensation Table referenced in Paragraph 119 is false and misleading and omits material facts as to Hewitt’s “Other Compensation” because it does not report amounts received by him. As required by Item 402, see infra Section V.F.2, the Company must report any “other” compensation as defined by the SEC and perquisites that confer a direct or indirect benefit on Hewitt. Defendants knew or recklessly disregarded that these statements were false and misleading at the time they were made for the reasons detailed in sub-parts a.–g. of Paragraph 94, and also because: a. Hewitt directed Liberty Tax money and resources to his restaurant La Bella Italia by hosting Company events at the restaurant and by using Liza Milinis, a Liberty Tax employee, to run La Bella Italia rather than performing her duties at Liberty Tax, thereby directly benefitting Hewitt; and b. The Company paid $500,000 to settle a threatened lawsuit based on hostile work environment relating to Hewitt’s sexual activity in the office, thereby directly benefiting Hewitt. 121. On September 2, 2016, the Company filed with the SEC its Form 10-Q for the quarterly period ended July 31, 2016 (“Q1 2017 10-Q”), which was signed by the Individual Defendants. The Q1 2017 10-Q states: RISK FACTORS There have been no material changes in our risk factors from those reported in our Annual Report on Form 10-K for the year ended April 30, 2016 filed with the SEC. […] Evaluation of Disclosure Controls and Procedures We, under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, have evaluated the effectiveness of our disclosure controls and procedures (as defined in Rule 13a- 15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the "Exchange Act") as of July 31, 2016. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer have concluded that, as of July 31, 2016, our disclosure controls and procedures were effective in providing reasonable assurance that information required to be disclosed by us in the reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported by our management on a timely basis in order to comply with our disclosure obligations under the Exchange Act and the rules and regulations promulgated thereunder. Changes in Internal Control over Financial Reporting During our most recent fiscal quarter ended July 31, 2016, there has not occurred any change in our internal control over financial reporting that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting. 122. The bold and italicized statements in Paragraph 121 regarding the Company’s risk factors and internal controls were false and misleading and omitted material facts concerning Hewitt’s actions, as described herein. At the time these statements were made, Hewitt created a “Tone at the Top” that prevented management from: (1) correcting the systemic problems that Hewitt’s reckless and abusive conduct caused in staffing, policies, procedures and training; (2) conducting accurate internal audits of the Company’s internal controls; (3) and making reliable representations to its independent auditor concerning the effectiveness of the Company’s internal controls. Defendants knew or recklessly disregarded that these statements were false and misleading at the time they were made for the reasons detailed in sub-parts a.–j. of Paragraph 90, and also because: a. In October 2015, Hewitt bought La Bella Italia and directed Liberty Tax resources to La Bella Italia by hosting Liberty Tax corporate events at the restaurant and using Liza Milinis, a Liberty Tax employee, to run La Bella Italia rather than performing her duties at Liberty Tax; and b. In November 2015, Hewitt was overheard having sex with a female employee in his office multiple Saturdays in a row, leading to employee complaints, and ultimately led to the threat of a lawsuit based on hostile work environment relating to his sexual activity, which the Company settled for $500,000. This settlement represented over 2.5% of the Company’s income that fiscal year. 123. On September 2, 2016, the Company also conducted a quarterly earnings call to discuss its Q1 2017 financial results. During the call, Hewitt again emphasized the Company’s commitment to rooting out fraud and other misconduct at the Company, stating that “we have continued to intensify our compliance efforts and are committed to a full review in association with the external consultants to ensure all of our franchisees, area developers and employees are held to the highest standards.”33 124. The bold and italicized language in Paragraph 123 was false and misleading and omitted material facts because management was failing to hold Hewitt to the “highest standard” but rather was knowingly or recklessly permitting him to engage in reckless and fraudulent conduct. Further, by his own actions, Hewitt knew that Defendants were not actively aspiring to “hold” employees “to the highest standards” and in fact were taking no meaningful actions toward 33 Liberty Tax, Inc., Q1 2017 Earnings Call Transcript (Sept. 2, 2016) doing so. Hewitt knew or recklessly disregarded that these statements were false and misleading at the time they were made for the reasons detailed in sub-parts a.–j. of Paragraph 90, and also because: a. In October 2015, Hewitt bought La Bella Italia and directed Liberty Tax resources to La Bella Italia by hosting Liberty Tax corporate events at the restaurant and using Liza Milinis, a Liberty Tax employee, to run La Bella Italia rather than performing her duties at Liberty Tax; and b. In November 2015, Hewitt was overheard having sex with a female employee in his office multiple Saturdays in a row, leading to employee complaints, and ultimately led to the threat of a lawsuit based on hostile work environment relating to his sexual activity, which the Company settled for $500,000. This settlement represented over 2.5% of the Company’s income that fiscal year. 125. On December 8, 2016, the Company conducted a quarterly earnings call to discuss its Q2 2017 financial results. During the call, Hewitt again emphasized the Company’s commitment to rooting out fraud and other misconduct at the Company, stating that “[w]e are focused on compliance . . . [and l]ast year worked to put in place measures to ensure we will be a stronger company built on a foundation of integrity.” Hewitt further stated that “Our compliance task force was very successful in analyzing, reviewing and evaluating the work of our compliance department and taking appropriate action to ensure that the standards of the Liberty brand are upheld and that those who do not uphold Liberty standards are exited from the Liberty system.” Hewitt went to state that the Company is “committed to being proactive . . . to protect our brand and the integrity of tax preparation in general. We are focused on . . . working to ensure that those we bring on to represent the Liberty brand are upholding our standards.”34 34 Liberty Tax, Inc., Q2 2017 Earnings Call Transcript (Dec. 8, 2016) 126. The bold and italicized language in Paragraph 125 regarding specific efforts undertaken to ensure the integrity of the Company, the compliance task force’s work to ensure the Company’s standards are upheld and to remove those not meeting standards of conduct was false and misleading and omitted material facts because Hewitt engaged in the egregious misconduct and fraud described herein and the inappropriate “Tone at the Top” he set prevented the compliance task force from fulfilling its intended purpose. Further, by his own actions, Hewitt knew that Defendants were not actively “protecting [the Company’s] brand and the integrity of tax preparations in general.” Hewitt knew or recklessly disregarded that these statements were false and misleading at the time they were made for the reasons detailed in sub-parts a.–j. of Paragraph 90, and also because: a. In October 2015, Hewitt bought La Bella Italia and directed Liberty Tax resources to La Bella Italia by hosting Liberty Tax corporate events at the restaurant and using Liza Milinis, a Liberty Tax employee, to run La Bella Italia rather than performing her duties at Liberty Tax; and b. In November 2015, Hewitt was overheard having sex with a female employee in his office multiple Saturdays in a row, leading to employee complaints, and ultimately led to the threat of a lawsuit based on hostile work environment relating to his sexual activity, which the Company settled for $500,000. This settlement represented over 2.5% of the Company’s income that fiscal year. 127. On December 9, 2016, the Company filed with the SEC its Form 10-Q for the quarterly period ended October 31, 2016 (“Q2 2017 10-Q”), which was signed by the Individual Defendants. The Q2 2017 10-Q states: RISK FACTORS There have been no material changes in our risk factors from those previously disclosed in Part I. Item 1A of our Annual Report on Form 10-K for the year ended April 30, 2016. […] Evaluation of Disclosure Controls and Procedures We, under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, have evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a- 15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the "Exchange Act"), as of October 31, 2016. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer have concluded that, as of October 31, 2016, our disclosure controls and procedures were effective in providing reasonable assurance that information required to be disclosed by us in the reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported by our management on a timely basis in order to comply with our disclosure obligations under the Exchange Act and the rules and regulations promulgated thereunder. Changes in Internal Control over Financial Reporting During our most recent fiscal quarter ended October 31, 2016, there were no changes in our internal control over financial reporting (as defined in Rules 13a- 15(f) and 15d-15(f) under the Exchange Act) that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. 128. The bold and italicized statements in Paragraph 127 regarding the Company’s risk factors and internal controls were false and misleading and omitted material facts concerning Hewitt’s actions, as described herein. At the time these statements were made, Hewitt created a “Tone at the Top” that prevented management from: (1) correcting the systemic problems that Hewitt’s reckless and abusive conduct caused in staffing, policies, procedures and training; (2) conducting accurate internal audits of the Company’s internal controls; (3) and making reliable representations to its independent auditor concerning the effectiveness of the Company’s internal controls. Defendants knew or recklessly disregarded that these statements were false and misleading at the time they were made for the reasons detailed in sub-parts a.–j. of Paragraph 90, and also because: a. In October 2015, Hewitt bought La Bella Italia and directed Liberty Tax resources to La Bella Italia by hosting Liberty Tax corporate events at the restaurant and using Liza Milinis, a Liberty Tax employee, to run La Bella Italia rather than performing her duties at Liberty Tax; and b. In November 2015, Hewitt was overheard having sex with a female employee in his office multiple Saturdays in a row, leading to employee complaints, and ultimately led to the threat of a lawsuit based on hostile work environment relating to his sexual activity, which the Company settled for $500,000. This settlement represented over 2.5% of the Company’s income that fiscal year. 2017 129. On March 8, 2017, the Company conducted a quarterly earnings call to discuss its Q3 2017 financial results. During the call, Hewitt again emphasized the Company’s commitment to rooting out fraud and other misconduct at the Company, stating: In addition to engaging outside industry experts, we have continued to expand the size and scope of our internal compliance efforts, as well as invested in the development of enhanced internal processes and procedures. As we stated before, there is no place in the Liberty system for those who do not uphold our standards or abide by the law. And we feel the investments we made are key to maintaining the integrity of the Liberty brand.35 130. The entire quoted text in Paragraph 129 regarding specific efforts undertaken to ensure compliance, maintain the integrity of the Liberty Tax brand, and to remove Liberty Tax employees who do not uphold Company standards and abide by the law was false and misleading and omitted material facts because Hewitt engaged in the egregious misconduct and fraud described herein, including by engaging in illegal conduct including retaliating against employees for protected activity, and by creating an inappropriate “Tone at the Top” which prevented the Company’s internal compliance task force from fulfilling its intended purpose. Hewitt knew or recklessly disregarded that these statements were false and misleading at the time they were made for the reasons detailed in sub-parts a.–j. of Paragraph 90, and also because: a. In October 2015, Hewitt bought La Bella Italia and directed Liberty Tax resources to La Bella Italia by hosting Liberty Tax corporate events at the restaurant and using Liza Milinis, a Liberty Tax employee, to run La Bella Italia rather than performing her duties at Liberty Tax; and b. In November 2015, Hewitt was overheard having sex with a female employee in his office multiple Saturdays in a row, leading to employee complaints, and ultimately led to the threat of a lawsuit based on hostile work environment relating to his sexual activity, which the Company settled 35 Liberty Tax, Inc., Q3 2017 Earnings Call Transcript (March 8, 2017) for $500,000. This settlement represented over 2.5% of the Company’s income that fiscal year. 131. On March 9, 2017, the Company filed with the SEC its Form 10-Q for the quarterly period ended January 31, 2017 (“Q3 2017 10-Q”), which was signed by the Individual Defendants. The Q3 2017 10-Q states: RISK FACTORS There have been no material changes in our risk factors from those previously disclosed in Part I. Item 1A of our Annual Report on Form 10-K for the year ended April 30, 2016. […] Evaluation of Disclosure Controls and Procedures We, under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, have evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a- 15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the "Exchange Act"), as of January 31, 2017. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer have concluded that, as of January 31, 2017, our disclosure controls and procedures were effective in providing reasonable assurance that information required to be disclosed by us in the reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported by our management on a timely basis in order to comply with our disclosure obligations under the Exchange Act and the rules and regulations promulgated thereunder. Changes in Internal Control over Financial Reporting During our most recent fiscal quarter ended January 31, 2017, there were no changes in our internal control over financial reporting (as defined in Rules 13a- 15(f) and 15d-15(f) under the Exchange Act) that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. 132. The bold and italicized statements in Paragraph 131 regarding the Company’s risk factors and internal controls were false and misleading because they omitted material facts concerning Hewitt’s actions, as described herein. At the time these statements were made, Hewitt created a “Tone at the Top” that prevented management from: (1) correcting the systemic problems that Hewitt’s reckless and abusive conduct caused in staffing, policies, procedures and training; (2) conducting accurate internal audits of the Company’s internal controls; and (3) making reliable representations to its independent auditor concerning the effectiveness of the Company’s internal controls. Defendants knew or recklessly disregarded that these statements were false and misleading at the time they were made for the reasons detailed in sub-parts a.–j. of Paragraph 90, and also because: a. In October 2015, Hewitt bought La Bella Italia and directed Liberty Tax resources to La Bella Italia by hosting Liberty Tax corporate events at the restaurant and using Liza Milinis, a Liberty Tax employee, to run La Bella Italia rather than performing her duties at Liberty Tax; and b. In November 2015, Hewitt was overheard having sex with a female employee in his office multiple Saturdays in a row, leading to employee complaints, and ultimately led to the threat of a lawsuit based on hostile work environment relating to his sexual activity, which the Company settled for $500,000. This settlement represented over 2.5% of the Company’s income that fiscal year. 133. On June 14, 2017, the Company conducted a quarterly earnings call to discuss its year end 2017 financial results. During the call, Hewitt again emphasized the Company’s commitment to rooting out fraud and other misconduct at the Company, stating: “[w]e have said and will continue to say there is no room in the Liberty system for individuals who do not meet our standards and follow the law. We look forward to upholding these values.”36 134. The bold and italicized language in Paragraph 133 regarding removing Liberty Tax employees who do not uphold Company standards and abide by the law was false and misleading and omitted material facts because Hewitt engaged in the egregious misconduct and fraud described herein, including by engaging in illegal conduct including retaliating against employees for protected activity, and by creating an inappropriate “Tone at the Top” which prevented the Company’s internal compliance task force from fulfilling its intended purpose. Hewitt knew or 36 Liberty Tax, Inc., Year End 2017 Earnings Call Transcript (June 14, 2017) recklessly disregarded that these statements were false and misleading for the reasons detailed in sub-parts a.–j. of Paragraph 90, and also because: a. In October 2015, Hewitt bought La Bella Italia and directed Liberty Tax resources to La Bella Italia by hosting Liberty Tax corporate events at the restaurant and using Liza Milinis, a Liberty Tax employee, to run La Bella Italia rather than performing her duties at Liberty Tax; and b. In November 2015, Hewitt was overheard having sex with a female employee in his office multiple Saturdays in a row, leading to employee complaints, and ultimately led to the threat of a lawsuit based on hostile work environment relating to his sexual activity, which the Company settled for $500,000. This settlement represented over 2.5% of the Company’s income that fiscal year. 135. On July 7, 2017, the Company filed with the SEC its Form 10-K for fiscal year ended April 30, 2017 (“2017 10-K”), which was signed by the Individual Defendants. The 2017 10-K states: We are controlled by our Chairman and Chief Executive Officer, whose interests in our business may be different from those of our stockholders. John Hewitt, our Chairman and Chief Executive Officer, currently owns all outstanding shares of our Class B common stock. Our Class B common stock has the power to elect, voting as a separate class, the minimum number of directors that constitute a majority of the Board of Directors. As a result, Mr. Hewitt will, for the foreseeable future, have significant influence over our management and affairs, given the Board’s authority to appoint or replace our senior management, cause us to issue additional shares of our Class A common stock or repurchase Class A common stock, declare dividends, or take other actions. . . . Mr. Hewitt may make decisions regarding our Company and business that are opposed to other stockholders’ interests or with which they disagree. . . . To the extent that the interests of our other stockholders are harmed by the actions of Mr. Hewitt, the price of our Class A common stock may be harmed. 136. The bold and italicized statements in the risk disclosure in paragraph 135 were each false and misleading and omitted material facts concerning the possibility of Hewitt’s interests conflicting with stockholder interests and his actions possibly damaging Class A common stock value. At the time these statements were made: (1) Hewitt’s actions and interests in the Company’s business were, in fact, harming other stockholders because Hewitt’s actions and interests included, among other things, furthering his romantic relationships and other personal interests by expending millions of dollars of Company funds; (2) Hewitt made grossly reckless decisions, detailed above, to the detriment of the Company; (3) the interests of Class A stockholders were, in fact, being harmed by Hewitt’s actions, ultimately damaging the price of Class A common stock; and (4) Hewitt thwarted the internal audits to test the effectiveness of the Company’s internal controls by instilling fear in his employees and setting an unhealthy “Tone at the Top.” Defendants knew the foregoing statements were false and misleading at the time they were made for the reasons detailed in sub-parts a.–j. of Paragraph 90, and also because: a. In October 2015, Hewitt bought La Bella Italia and directed Liberty Tax resources to La Bella Italia by hosting Liberty Tax corporate events at the restaurant and using Liza Milinis, a Liberty Tax employee, to run La Bella Italia rather than performing her duties at Liberty Tax; and b. In November 2015, Hewitt was overheard having sex with a female employee in his office multiple Saturdays in a row, leading to employee complaints, and ultimately led to the threat of a lawsuit based on hostile work environment relating to his sexual activity, which the Company settled for $500,000. This settlement represented over 2.5% of the Company’s income that fiscal year. 137. The 2017 10-K also states: Evaluation of Disclosure Controls and Procedures The Company, under the supervision and with the participation of the Company’s management, including the Company’s Chief Executive Officer and the Chief Financial Officer, has evaluated the effectiveness of the Company’s disclosure controls and procedures (as defined in Rule 13a-15(e) and 15d-15(e) under the Exchange Act) as of April 30, 2017. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that, as of April 30, 2016, the Company’s disclosure controls and procedures were effective in providing reasonable assurance that material information is recorded, processed, summarized, and reported by management of the Company on a timely basis in order to comply with the Company’s disclosure obligations under the Exchange Act and the rules and regulations promulgated thereunder. Management’s Report on Internal Control Over Financial Reporting [. . .] Management assessed the effectiveness of the Company’s internal control over financial reporting as of April 30, 2017. In making this assessment, management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission in Internal Control – Integrated Framework (2013). Based on this assessment, management believes that, as of April 30, 2017, the Company’s internal control over financial reporting was effective based on those criteria. Changes in Internal Control over Financial Reporting During the quarter ended April 30, 2017, there were no changes that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. 138. The bold and italicized statements in Paragraph 137 regarding the Company’s internal controls were false and misleading and omitted material facts concerning Hewitt’s actions, as described herein. At the time these statements were made, Hewitt created a “Tone at the Top” that prevented management from: (1) correcting the systemic problems that Hewitt’s reckless and abusive conduct caused in staffing, policies, procedures and training; (2) conducting accurate internal audits of the Company’s internal controls; and (3) making reliable representations to its independent auditor concerning the effectiveness of the Company’s internal controls. Defendants knew or recklessly disregarded that these statements were false and misleading at the time they were made for the reasons detailed in sub-parts a.–j. of Paragraph 90, and also because: a. In October 2015, Hewitt bought La Bella Italia and directed Liberty Tax resources to La Bella Italia by hosting Liberty Tax corporate events at the restaurant and using Liza Milinis, a Liberty Tax employee, to run La Bella Italia rather than performing her duties at Liberty Tax; and b. In November 2015, Hewitt was overheard having sex with a female employee in his office multiple Saturdays in a row, leading to employee complaints, and ultimately led to the threat of a lawsuit based on hostile work environment relating to his sexual activity, which the Company settled for $500,000. This settlement represented over 2.5% of the Company’s income that fiscal year. 139. The 2017 10-K also stated: We also use a variety of means in an attempt to identify potential compliance issues and require franchisees to address any concerns, including the creation of a Compliance Task Force to examine and prevent non-compliance, fraud and other misconduct among our franchisees and employees. [. . .] Our stock price has been, and may continue to be, subject to wide fluctuations in response to many risk factors listed in this section . . . including: . . . fraud and other misconduct by our franchisees and/or employees[.] 140. The quoted text in Paragraph 139 regarding the Company’s specific efforts to prevent non-compliance, fraud, and other misconduct among employees and the risks such fraud and misconduct pose to the Company’s stock price was false and misleading and omitted material facts because Hewitt engaged in the egregious misconduct and fraud described herein. Defendants knew or recklessly disregarded that these statements were false and misleading for the reasons detailed in sub-parts a.–j. of Paragraph 90, and also because: a. In October 2015, Hewitt bought La Bella Italia and directed Liberty Tax resources to La Bella Italia by hosting Liberty Tax corporate events at the restaurant and using Liza Milinis, a Liberty Tax employee, to run La Bella Italia rather than performing her duties at Liberty Tax; and b. In November 2015, Hewitt was overheard having sex with a female employee in his office multiple Saturdays in a row, leading to employee complaints, and ultimately led to the threat of a lawsuit based on hostile work environment relating to his sexual activity, which the Company settled for $500,000. This settlement represented over 2.5% of the Company’s income that fiscal year. 141. On August 14, 2017, the Company filed a Form DEF 14A, authorized by the Individual Defendants, which included the “2017 Summary Compensation Table” for the directors and officers of the Company. In this Table, it is reported that Hewitt received $15,731 in “Other Compensation” regarding which the Company notes: “These amounts reflect the Company’s matching contribution under the Company’s 401(k) plan.” 142. The Summary Compensation Table referenced in Paragraph 141 is false and misleading and omits material facts as to Hewitt’s “Other Compensation” because it grossly underreports amounts received by him. As required by Item 402, see infra Section V.F.2, the Company must report any “other” compensation as defined by the SEC and perquisites that confer a direct or indirect benefit on Hewitt. Defendants knew or recklessly disregarded that these statements were false and misleading at the time they were made for the reasons detailed in sub- parts a.–g. of Paragraph 94, and also because: a. Hewitt directed Liberty Tax money and resources to his restaurant La Bella Italia by hosting Company events at the restaurant and by using Liza Milinis, a Liberty Tax employee, to run La Bella Italia rather than performing her duties at Liberty Tax, thereby directly benefitting Hewitt; and b. The Company paid $500,000 to settle a threatened lawsuit based on hostile work environment relating to Hewitt’s sexual activity in the office, thereby directly benefiting Hewitt. 143. On September 6, 2017, the Company issued a press release stating: . . . John T. Hewitt, the Company’s Chief Executive Officer and Chairman, was terminated yesterday by the Company’s Board of Directors (the “Board”), effective immediately. Mr. Hewitt, who is the sole holder of the Company’s Class B common stock (“Class B Shares”), currently remains on the Board. The Company had engaged in a deliberate succession planning process, which resulted in Ed Brunot joining the Company as Chief Operating Officer as an interim step before assuming the role of CEO. The Company is currently finalizing its succession plans, however, the Board has determined that it is in the Company’s best interests to terminate Mr. Hewitt at this time. The Company intends to announce the new CEO appointment in the coming days. 144. The bold and italicized statement in Paragraph 143 is false and misleading and omitted material facts because (1) the Company failed to inform investors of the reasons for the Board’s termination of Hewitt that was at least premised upon the Skadden investigation; and (2) the statement suggests Hewitt’s termination was related to the “deliberate succession planning process” as opposed to his egregious misconduct detailed herein. 145. On September 11, 2017, the Company filed with the SEC its Form 10-Q for the quarterly period ended July 31, 2017 (“Q1 2018 10-Q”), which was signed by Defendant Donovan. The Q1 2018 10-Q states: RISK FACTORS There have been no material changes to our risk factors previously disclosed in Part I. Item 1A of our Annual Report on Form 10-K for the year ended April 30, 2017. […] Evaluation of Disclosure Controls and Procedures We, under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, have evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a- 15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the "Exchange Act"), as of July 31, 2017. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer have concluded that, as of July 31, 2017, our disclosure controls and procedures were effective in providing reasonable assurance that information required to be disclosed by us in the reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported by our management on a timely basis in order to comply with our disclosure obligations under the Exchange Act and the rules and regulations promulgated thereunder. Changes in Internal Control over Financial Reporting During our most recent fiscal quarter ended July 31, 2017, there were no changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. 146. The bold and italicized statements in Paragraph 145 regarding the Company’s internal controls were false and misleading and omitted material facts concerning Hewitt’s actions, as described herein. At the time these statements were made, Hewitt created a “Tone at the Top” that prevented management from: (1) correcting the systemic problems that Hewitt’s reckless and abusive conduct caused in staffing, policies, procedures and training; (2) conducting accurate internal audits of the Company’s internal controls; and (3) making reliable representations to its independent auditor concerning the effectiveness of the Company’s internal controls. The Company and Defendant Donovan knew or recklessly disregarded that these statements were false and misleading at the time they were made for the reasons detailed in sub-parts a.–g. of Paragraph 90, and also because: a. In October 2015, Hewitt bought La Bella Italia and directed Liberty Tax resources to La Bella Italia by hosting Liberty Tax corporate events at the restaurant and using Liza Milinis, a Liberty Tax employee, to run La Bella Italia rather than performing her duties at Liberty Tax; b. In November 2015, Hewitt was overheard having sex with a female employee in his office multiple Saturdays in a row, leading to employee complaints, and ultimately led to the threat of a lawsuit based on hostile work environment relating to his sexual activity, which the Company settled for $500,000. This settlement represented over 2.5% of the Company’s income that fiscal year; c. On July 12, 2017, the Company received a report that Hewitt was again having sex in his office, prompting the Board to hire Skadden to investigate the complaint; and d. CW2 stated that senior executives were “well aware” of Hewitt’s misconduct. As described in detail herein, CW2 specifically noted that Defendant Donovan was “well in the know” and regularly talked to CW2 about “spinning [Hewitt’s misconduct] for the Street,” by which she meant Wall Street—i.e. investors—and the general public. F. Applicable SEC Regulations Item 303 of SEC Regulation S-K, 17 C.F.R. § 229.303 147. Pursuant to Item 303 and the SEC’s related interpretive guidance, an issuer is required to disclose known trends, uncertainties or risks that have had, or are reasonably likely to have, a materially adverse impact on net sales or revenues or income from continuing operations. Such disclosure is required by an issuer in the management’s discussion and analysis section of annual and quarterly filings, such as Form 10-K and 10-Q filings for domestic issuers. 148. In May 1989, the SEC issued an interpretive release on Item 303 which set forth the following test to determine if disclosure under Item 303(a) is required: Where a trend, demand, commitment, event or uncertainty is known, management must make two assessments: (1) Is the known trend, demand, commitment, event or uncertainty likely to come to fruition? If management determines that it is not reasonably likely to occur, no disclosure is required. (2) If management cannot make that determination, it must evaluate objectively the consequences of the known trend, demand, commitment, event or uncertainty, on the assumption that it will come to fruition. Disclosure is then required unless management determines that a material effect on the registrant’s financial condition or results is not reasonably likely to occur. 149. Throughout the Class Period, Item 303 required Defendants to disclose Hewitt’s misconduct described herein, which constituted a known trend which had a material adverse impact on the Company’s finances, including through fraudulent and frivolous spending, reduced productivity due to high turnover, unqualified hires and redundant or unnecessary job creation, creation and perpetuation of a hostile work environment, and a damaging “Tone at the Top” that prevented accurate audits of the Company’s internal controls and management from making reliable representations to the Company’s independent auditor. Item 402 of SEC Regulation S-K, 17 C.F.R. § 229.402 150. Item 402 requires a company to disclose all “perquisites and other personal benefits” provided to senior executives, including a company CEO, “unless the aggregate amount of such compensation is less than $10,000[.]” SEC guidance provides that “an item is a perquisite if it confers a direct or indirect benefit that has a personal aspect,” unless it “is integrally and directly related to the performance of the executive’s duties” or is “generally available on a non- discriminatory basis to all employees.” SEC Release Nos. 33-8732 (Aug. 11, 2006). 151. Item 402 required the disclosure of at least the following “perquisites and other personal benefits” provided to John Hewitt: (1) using millions of dollars in Company funds to advance his personal relationships by hiring countless friends and relatives of his lovers who were not qualified for the positions for which they were hired and/or were unneeded by the Company; (2) using Company funds to give preferential treatment to his girlfriends, including by extending Company business loans to them, selling them franchises with no money down and then buying those franchises back at substantially inflated values plus hundreds of thousands of dollars in cash and Company stock thereby causing a financial loss to the Company; (3) scheduling out-of-town meetings in cities where the New York Yankees were playing, so that Hewitt could attend baseball games, and expensing charges at a New York racetrack to his Company credit card; (4) directing Company resources to La Bella Italia by hosting weekly Liberty Tax corporate events at the restaurant and using Liza Milinis, a Liberty Tax employee, to run La Bella Italia for Hewitt; (5) using $500,000 of Company money to settle a threatened lawsuit based on hostile work environment caused by Hewitt’s sexual activity in the office; and (6) charging the Company for personal trips with his girlfriends which Hewitt took at least every other weekend from 2009/2010 through March 2017, including to stay at lavish resorts in Las Vegas. Each of these foregoing items, individually and in the aggregate, conferred either a direct or indirect benefit on Hewitt that had a personal aspect and had an annual value greater than $10,000, and thus was required to be disclosed by the Company. G. The Truth Begins to Emerge 152. During the Class Period, Hewitt’s misconduct as alleged herein caused a series of significant stock price declines. 153. On February 23, 2015, after the market closed, Liberty Tax filed a Form 8-K and issued a press release announcing declines in customers served and tax returns prepared, and Hewitt was quoted as saying “We are disappointed with our results so far this year.”37 154. On and around this day, and on this news, risks or truth concealed by, or effects associated with, Defendants’ fraud were partially revealed, leaked out, or materialized, and, as a result, the Company’s share price dropped 17.20%, or $5.38, from a close of $34.04 on February 23, 2015, to a close of $28.66 on February 24, 2015, on unusually heaving trading volume. 37 Liberty Tax, Inc., Press Release (Form 8-K) (Feb. 23, 2015) 155. This decrease in customers served and tax returns prepared was directly caused by diminished productivity due to Hewitt’s creation of a hostile work environment and diminished morale, damaging “Tone at the Top,” high turnover rate within the Company, and unqualified John 156. On April 30, 2015, after the market closed, Liberty Tax filed a Form 8-K and issued a press release announcing fewer tax returns prepared and smaller pricing increases than expected, though Hewitt was quoted as blaming the fact that “The 2015 tax season was disappointing.”38 157. On and around this day, and on this news, risks or truth concealed by, or effects associated with, Defendants’ fraud were partially revealed, leaked out, or materialized, and, as a result, the Company’s share price dropped 21.46%, or $5.35, from a close of $27.70 on April 30, 2015, to a close of $23.35 on May 1, 2015, and then dropped another 6.33%, or $1.37, to a close of $20.98 on May 4, 2015, all on unusually heaving trading volume. 158. This decrease in tax returns prepared and smaller pricing increases was directly caused by diminished productivity due to Hewitt’s creation of a hostile work environment and diminished morale, damaging “Tone at the Top,” high turnover rate within the Company, and unqualified John Hires. 159. On April 27, 2016, after the market closed, Liberty Tax issued a press release again announcing fewer tax returns prepared than expected, though Hewitt was quoted as blaming “industry-wide challenges.”39 160. On and around this day, and on this news, risks or truth concealed by, or effects associated with, Defendants’ fraud were partially revealed, leaked out, or materialized, and, as a 38 Liberty Tax, Inc., Press Release (Form 8-K) (Apr. 30, 2015) 39 Liberty Tax, Inc., Press Release (Form 8-K) (Apr. 27, 2016) result, the Company’s share price dropped 13.37%, or $1.84, from a close of $14.70 on April 27, 2016, to a close of $12.86 on April 28, 2016, and then dropped another 7.34%, or $0.91, to a close of $11.95 on April 29, 2016, all on unusually heaving trading volume. 161. This decrease in tax returns prepared was directly caused by diminished productivity due to Hewitt’s creation of a hostile work environment and diminished morale, damaging “Tone at the Top,” high turnover rate within the Company, and unqualified John Hires. 162. On September 2, 2016, before the market opened, Liberty Tax filed a Form 8-K and issued a press release announcing results for the quarter ending July 31, 2016. The press release revealed that, compared to the prior year’s first quarter, the Company’s revenues and fee income were lower, while losses were higher, as were the Company’s debts on its revolving credit facility. The Company also held a conference call that morning. On that call, Defendants downplayed the negative results, blaming them on, among other things, investments in various endeavors and one-off expenses. For example, Defendant Donavan stated that expense increases were driven by, among other things, “separation costs for a former executive,” and by “increased employee compensation and benefits,” while failing to disclose the financial impact of John Hires.40 163. On and around this day, and on this news, risks or truth concealed by, or effects associated with, Defendants’ fraud were partially revealed, leaked out, or materialized, and, as a result, the Company’s share price dropped 5.33%, or $0.70, from a close of $13.48 on September 1, 2016, to a close of $12.78 on September 2, 2016, on unusually heavy trading volume. 164. The Company’s diminished revenues and increased losses were directly caused by diminished productivity due to Hewitt’s creation of a hostile work environment and diminished 40 Liberty Tax, Inc., Q1 2017 Earnings Call Transcript (Sept. 2, 2016) morale, damaging “Tone at the Top,” high turnover rate within the Company, unqualified John Hires and other diversion of millions in Company money to further Hewitt’s personal interests. 165. On December 8, 2016, before the market opened, Liberty Tax filed a Form 8-K and issued a press release announcing earnings for the quarter ending October 31, 2016. The Company again announced disappointing results compared to the prior year period, with lower revenues, larger losses, and increased GAAP expenses, as well as increased reliance of the Company’s revolving credit facility. 166. On and around this day, and on this news, risks or truth concealed by, or effects associated with, Defendants’ fraud were partially revealed, leaked out, or materialized, and, as a result, the Company’s share price dropped 4.6%, or $0.60 from a close of $13.35 on December 7, 2016, to a close of $12.75 on December 8, 2016, on unusually heaving trading volume. 167. The Company’s diminished revenues, increased losses, and increased GAAP expenses were directly caused by diminished productivity due to Hewitt’s creation of a hostile work environment and diminished morale, damaging “Tone at the Top,” high turnover rate within the Company, unqualified John Hires and other diversion of millions in Company money to further Hewitt’s personal interests. 168. On June 14, 2017, before the market opened, Liberty Tax filed a Form 8-K and issued a press release announcing results for fiscal year 2017. The Company again announced disappointing results compared to the prior year, with fewer tax returns prepared, increased operating expenses, and decreased net income. The press release quoted Hewitt as saying “This season’s results were clearly disappointing.”41 41 Liberty Tax, Inc., Press Release (Form 8-K) (June 14, 2017) 169. On and around this day, and on this news, risks or truth concealed by, or effects associated with, Defendants’ fraud were partially revealed, leaked out, or materialized, and, as a result, the Company’s share price dropped 11.87%, or $1.45, from a close of $12.95 on June 13, 2017, to a close of $11.50 on June 14, 2017, on unusually heaving trading volume. 170. The Company’s decrease in tax returns prepared, increased operating expenses, and decreased net income were directly caused by diminished productivity due to Hewitt’s creation of a hostile work environment and diminished morale, damaging “Tone at the Top,” high turnover rate within the Company, unqualified John Hires and other diversion of millions in Company money to further Hewitt’s personal interests. 171. On November 7, 2017, after the market closed, the Company announced the sudden resignation of Defendant Donovan, without explanation. 172. As reported in the press, Donovan’s departure “came a day after ex-CEO John T. Hewitt, who was fired in September but maintained control of the board with his class of shares, replaced two members of the nine-member board. Another board member retired the same day.” The same news report noted that “Donovan would have been eligible for a $172,526 retention bonus after Hewitt’s firing if she had stayed with the company until at least September 2018.”42 173. On and around this day, and on this news, risks or truth concealed by, or effects associated with, Defendants’ fraud were partially revealed, leaked out, or materialized, and, as a result, the Company’s share price dropped 16.98% the next day, dropping from a close of $13.25 per share on November 7 to close at $11.00 per share on November 8. 42 Kimberly Pierceall, Day After ex Ceo shakes up Liberty Tax board, CFO announces resignation, The Virginian-Pilot (Nov. 7, 2017), https://pilotonline.com/business/jobs/article_244577b3-a89e- 576e-acce-9d582afc286c.html 174. On November 9, 2017, The Virginian-Pilot released a bombshell report titled “Ex- CEO of Liberty Tax likely had sex in his office and dated employees, report says” containing salacious details from the Skadden Report, which had apparently been leaked.43 The November 9 Article revealed, among other things, that Hewitt gave preferential treatment to employees and franchisees he was believed to be involved with romantically, and placed his personal interests above the Company’s. 175. The same day, the Company filed a Form 8-K announcing that John Garel would not stand for re-election “due to his concerns about recent Company events[.]”44 176. On November 13, 2017, the Company filed Garel’s resignation letter, dated November 10. The letter states, in pertinent part: I believe that one of my important functions as an Independent Director on the Board was to speak up on behalf of the Company and the common stockholders and act as a counterbalance when Mr. Hewitt exerted his position in a manner I thought may not be in the best interests of all stockholders or the Company. I have done my best to perform this function at all times. In this regard, I want to express that, in my view, Mr. Hewitt’s exercise of his class B rights has resulted in problems for the Company and disagreements on the Board. These concerns have become exacerbated over the past several months. On July 12, 2017, the Company received an Ethics Hotline complaint regarding Mr. Hewitt. This complaint was referred to the Audit Committee who determined that an inquiry into the report be conducted by Skadden, Arps, Slate, Meagher & Flom, LLP (“Skadden”). The Audit Committee and the full Board received an oral report and the Audit Committee received a written report regarding the findings of this investigation, which included credible evidence that Mr. Hewitt had engaged in an array of inappropriate conduct, both personally and involving business matters, while serving as Liberty Tax’s CEO and Chairman. Mr. Hewitt refused to cooperate in the investigation and failed to, in any way, attempt to address or alleviate the concerns of employees. Rather, Mr. Hewitt continued to engage in the 43 Because, according to former Board member Garel, the written report was provided only to the Audit Committee, and because two members of the Audit Committee had resigned or been fired just three days before, it is reasonable to infer that one of the two departed Audit Committee directors leaked the Skadden Report. 44 Liberty Tax, Inc., Press Release (Form 8-K) (Nov. 9, 2017) same underlying behavior. The board determined that Liberty had a good faith basis to terminate Mr. Hewitt as CEO, and he was in fact terminated on September 5, 2017. Aspects of this report have now been disclosed through the press. On September 6th, 2017, the Company publicly announced the following: “The Company has been in negotiations to enter into agreements for Mr. Hewitt’s separation and the repurchase of his Class B Shares, which permit him to appoint a majority of the Board. No such agreements have been reached, and whether the Company will enter into such agreements with Mr. Hewitt remains uncertain at this time.” The successful completion of those negotiations would have alleviated my personal concerns regarding continued participation on a company Board with Mr. Hewitt. Since late July 2017, I participated on a Special Committee of the Board comprised of the Company’s Independently-elected Directors and authorized by the full Board to negotiate with Mr. Hewitt for said purchase of his class B control shares, and his full separation from any Board or managerial activities. This Special Committee worked with management, advisors, and the Company’s lenders. On September 28th, 2017, the Special Committee offered Mr. Hewitt its final approved proposal, which Mr. Hewitt rejected. Most recently, two directors were removed on November 5th, 2017, one resigned on November 6th, 2017, the Chief Financial Officer resigned on November 7th, 2017, and Vice President Financial Products resigned on September 5, 2017. These changes contravene the Board’s decision to terminate Mr. Hewitt and allow him via his class B rights to, in effect, manage the Company. In the face of these developments, the Class A Independent Directors on the Board made the following requests of Mr. Hewitt, which we believe would be in the best interests of the stockholders: namely, that Mr. Hewitt (i) be removed immediately as Chairman by the Board, (ii) voluntarily agree to resign from the Board, (iii) agree to the Company’s September 28 offer to purchase his Class B shares, and (iv) issue a press release about the Audit Committee report concerning Mr. Hewitt’s conduct in order to best position the Company to deal with the ramifications of any press coverage about the report and protect its reputation. Mr. Hewitt, with the support of the other Class B directors, rejected these requests. At this point, after careful consideration and knowing that I have put a tremendous amount of effort into serving the Liberty Tax stockholders in addressing what I have described above, I have decided I can no longer remain as a director of Liberty Tax, Inc., and I hereby tender my notice that I will not seek re-election at the next annual shareholders meeting. 177. The same day, law.com published an article45 describing the situation at Liberty Tax as follows: The brouhaha has led to dissension on the board; the departures of three directors, plus the chief financial officer and a vice president; and the resignation of a fourth director in a letter of protest made public on Monday. “That’s a disaster,” said one lawyer who works on corporate governance issues . . . . If Hewitt were listening to an advisor, the attorney said, “someone should advise him that the entire company could implode.” 178. On December 11, 2017, before the market opened, the Company filed a Form 8-K and issued a press release announcing that on December 8, 2017, KPMG resigned as the Company’s independent registered public accounting firm, and as a result the Company would delay the filing of its Quarterly Report on Form 10-Q for the quarter ended October 31, 2017. The 8-K stated: KPMG expressed to the Audit Committee and Company management its concern that the actions of former Chief Executive Officer John T. Hewitt, who remains the Chairman of the Board and controlling stockholder as the sole holder of the Company’s outstanding Class B common stock, have created an inappropriate tone at the top which leads to ineffective entity level controls over the organization. Prior to the termination of Mr. Hewitt’s employment as Chief Executive Officer of the Company on September 5, 2017, the Audit Committee oversaw an investigation of allegations of misconduct by Mr. Hewitt. In particular, KPMG noted that Mr. Hewitt took actions to replace two independent members of the Board around the time information relating to this investigation appeared in media reports. KPMG also noted that following the replacement by Mr. Hewitt of two Class B directors, the chair of the Audit Committee retired from the Board, the Company’s Chief Financial Officer announced her intention to resign from the Company, and another independent member of the Board announced that he would not stand for reelection at the Company’s next annual meeting. Further, KPMG was made aware that following his termination as Chief Executive Officer, Mr. Hewitt may have continued to interact with franchisees and area developers of the Company. Although Mr. Hewitt stated to KPMG during a meeting on November 9, 2017 that he would not reinsert himself into the management of the 45 Sue Reisinger, Sex in the Office, Dual Stock Structure Make for a Corporate Governance ‘Disaster’, Corporate Counsel Powered by Law.com (Nov. 13, 2017), https://www.law.com/corpcounsel/sites/corpcounsel/2017/11/13/sex-in-the-office-dual-stock- structure-make-for-a-corporate-governance-disaster/ Company, in light of Mr. Hewitt’s actions and his ability to control the Board as the sole holder of the Class B common stock, KPMG informed the Audit Committee and management that it has concerns regarding the Company’s internal control over financial reporting as related to integrity and tone at the top and such matters should be evaluated as potential material weaknesses. Specifically, KPMG informed the Audit Committee and management that Mr. Hewitt’s past and continued involvement in the Company’s business and operations, including his continued interactions with franchisees and area developers of the Company, has led it to no longer be able to rely on management’s representations, and therefore has caused KPMG to be unwilling to be associated with the Company’s consolidated financial statements. In notifying the Company of its resignation, KPMG advised the Audit Committee and management that it is not aware of any information that cause it to question the integrity of current management, but rather that the structural arrangement by which Mr. Hewitt controls the Company is the cause of KPMG’s concerns. KPMG also noted that because certain information known to the Board regarding the reasons that the Board terminated Mr. Hewitt as Chief Executive Officer had not been disclosed to the current Chief Executive Officer and Chief Financial Officer, KPMG was uncertain as to whether it could continue to rely on management’s representations.46 179. On and around this day, and on this news, risks or truth concealed by, or effects associated with, Defendants’ fraud were partially revealed, leaked out, or materialized, and, as a result, the Company’s share price dropped 5.4% before the market opened, to open at $11.30 per share, down from the prior trading day’s closing price of $11.95. Liberty Tax’s shares continued to drop throughout the trading day on December 11, 2017, ultimately closing at 11.15, a 6.69% drop from the prior trading day’s closing price on volume of 170,000 shares. 180. On December 14, 2017, the Company filed a Form 8-K announcing the appointment of Nicholas Bates as CFO, effective January 1, 2018. 181. On December 18, 2017, the Company filed a Form 8-K announcing the resignation of Board member Steven Ibbotson, effective immediately. In his resignation letter, dated December 15, 2017, Ibbotston stated that he was resigning “because I materially disagree with 46 Liberty Tax, Inc., Press Release (Form 8-K) (Dec. 11, 2017) certain aspects of how the Company is being managed by Mr. Hewitt. . . . I no longer believe that I can have a meaningful influence on the management of the company, and accordingly, I no longer believe that I can be an effective member of the Board of Directors in serving the interests of shareholders and therefore am compelled to resign.”47 182. The same day, the Company filed a Form 8-K announcing the resignation of John Garel, effective immediately. Garel had previously stated he would not seek reelection, but resigned because “[t]he Class B Directors are acting in unison through Mr. Hewitt’s Class B rights and are, in my judgment, unwilling to consider input that interferes with their objectives, with which I materially disagree.”48 183. On December 19, 2017, Liberty Tax filed a Form 8-K attaching a press release announcing that the Company had received a notice of delinquent filing from Nasdaq for failing to file its Form 10-Q. The Company stated that it “continues to work expeditiously to secure representation from a new independent public accounting firm and to file its Form 10-Q as soon as practicable.”49 184. On January 8, 2018, Liberty Tax filed a Form 8-K attaching a press release announcing that the Company had received a notice of delisting or failure to satisfy a continued listing rule or standard. The notice stated that, because of the resignations of Garel and Ibbotson as directors, both of whom served on the Audit Committee, the Company is no longer in compliance with Nasdaq Listing Rule 5605(c)(2), which requires that audit committees consist of at least three members, each of whom must be independent. 47 Liberty Tax, Inc., Press Release (Form 8-K, Ex. 17.1) (Dec. 18, 2017) 48 Liberty Tax, Inc., Press Release (Form 8-K, Ex. 17.1) (Dec. 18, 2017) (Second 8-K filed Dec. 18, 2017) 49 Liberty Tax, Inc., Press Release (Form 8-K, Ex. 99.1) (Dec. 19, 2017) 185. On February 19, 2018, after the market closed, Liberty Tax released a statement announcing “the appointment of Nicole Ossenfort as President and Chief Executive Officer of the Company, effective immediately. Ms. Ossenfort replaces Edward L. Brunot, whose employment was terminated by the Company’s Board of Directors on February 19, 2018.”50 The statement noted that “[i]n connection with her appointment as President and Chief Executive Officer of the Company, Ms. Ossenfort resigned as a director of the Company at the request of the Board.” The Company did not file the statement with the SEC. The Company also released statements announcing the appointment of Shaun York as the Company’s Chief Operating Officer, effective immediately,51 and the appointment of Ryan Dodson as Chief Strategy Officer, effective immediately.52 186. Media reactions the same day emphasized the unusual timing of the drastic change. One article, titled “Liberty Tax fires latest CEO mid-tax season, 6 months after firing founder John Hewitt,” noted that “Liberty Tax has fired its CEO—in the thick of tax season and after only six months on the job—replacing him with a board member handpicked by founder John T. Hewitt[.]” The same news report revealed that, “[i]n an email obtained by The Pilot and purportedly sent from Ossenfort to Liberty [Tax] staff and franchisees, the new CEO notes that Hewitt will serve in an advisory role and remain chairman of the board.” The report further noted that Ossenfort’s 50 Liberty Tax, Inc., Liberty Tax Service Inc. Taps Nicole Ossenfort to be CEO, Globe Newswire (Feb. 19, 2018), https://globenewswire.com/news-release/2018/02/19/1361484/0/en/Liberty-Tax- Service-Inc-Taps-Nicole-Ossenfort-to-be-CEO.html 51 Liberty Tax, Inc., Shaun York to be the Chief Operating Officer for Liberty Tax Service, Liberty Tax, Inc. (Feb. 19, 2018), https://ir.libertytax.com/news-releases/news-release-details/shaun-york- be-chief-operating-officer-liberty-tax-service 52 Liberty Tax, Inc., Liberty Tax Names Ryan Dodson Chief Strategy Officer, Liberty Tax, Inc. (Feb. 19, 2018), https://ir.libertytax.com/news-releases/news-release-details/liberty-tax-names- ryan-dodson-chief-strategy-officer existing ties to Liberty Tax could pose a conflict of interest, including because, at the time she was brought onto the Board, she and her husband, owners of Liberty Tax franchises in South Dakota and Wyoming since 2002, still owed the Company $10,932 in royalties, advertising and fees.53 187. On and around this day, and on this news, risks or truth concealed by, or effects associated with, Defendants’ fraud were partially revealed, leaked out, or materialized, and, as a result, on February 20, 2018, the Company’s share price plunged 17.65% over the course of the trading day to close at $8.40 per share, down from a close of $10.20 per share the prior trading day, on volume of 228,500. 188. As Liberty Tax’s stock plunged on February 20, 2018, the Associated Press picked up the story of Brunot’s firing and at 10:13 a.m. published an article titled “Liberty Tax Fires Second Chief Executive in 6 Months.”54 Later the same day, at 3:43 p.m., Bloomberg published an article titled “Liberty Tax Plunges to Record on CEO Ouster; Barrington Cuts.” The Bloomberg article noted that the Company’s stock fell to “the lowest price on record, on more than three times the average daily trading volume over the past three months after the company’s board of directors fired CEO Edward Brunot.”55 189. Another news report published on February 20, 2018 quoted analyst Lee Jogoda with CJS Securities as stating that the recent management changes, while billed as bringing 53 Kimberly Pierceall, Liberty Tax fires latest CEO mid-tax season, 6 months after firing founder John Hewitt, The Virginian-Pilot (Feb. 19, 2018), https://pilotonline.com/business/consumer/article_aca42b52-4d4e-5a22-88ed- bddaa49a22e0.html 54 Associated Press, Liberty Tax fires second chief executive in 6 months, The Washington Post (Feb. 20, 2018), https://www.washingtonpost.com/national/liberty-tax-fires-second-chief- executive-in-6-months/2018/02/20/e3e380d0-1650-11e8-930c- 45838ad0d77a_story.html?utm_term=.1f7cd52987fb 55 Lisa Fu, Liberty Tax Plunges to Record on CEO Ouster; Barrington Cuts, Bloomberg First Word (Feb. 20, 2018) franchisee experience into the executive offices, “appears to be a continuation of the control that Chairman John Hewitt refuses to relinquish despite his firing as CEO.” Jagoda also stated that the hiring of York and Dodson “also appear to strengthen Hewitt’s influence in the C-suite,” referring to the executive positions that typically have a “chief” in their titles.56 Jagoda stated that he foresaw “one of two things happening: Liberty gets delisted from the Nasdaq exchange because it is unable to find two willing independent board members or, less likely, Hewitt finds a financial partner that keeps him in control but takes the company private.” The news report noted that Barrington Research downgraded Liberty Tax to market perform from outperform after the management shakeup on February 19, and quoted analyst Alexander Paris as stating that his firm could not in good conscience rate Liberty Tax’s stock “outperform” anymore, “given the war in the Board Room, the changes in the c-suite and the delinquent financial filings” due to the resignation of KPMG in December. Barrington Research stated it would reconsider its rating once the Company was stable and compliant in its financial filings.57 190. On February 21, 2018, after the market closed, the Company filed a Form 8-K announcing the resignation of Ross Longfeld, the sole remaining Class A board member. Longfeld’s resignation letter, filed with the Form 8-K, stated: Please consider this my resignation as a board member effective March 21, 2018. Until now, I have remained on the board even after the recent departure of all of the other Class A independent directors, despite my complete agreement and understanding of the reasons given for their leaving as stated in their resignation letters. My purpose in staying on the board was to represent the Class A shareholders as best I could as the last remaining independent director. I felt that I could do this by staffing, albeit as the only member, the Independent Committees of the board. 56 Kimberly Pierceall, Virginia Beach-based Liberty Tax’s stock drops 18 percent day after CEO was fired, The Virginian-Pilot (Feb. 20, 2018), https://pilotonline.com/business/stocks/article_e458d048-c918-51c8-bb8f-baf265b84a4c.html 57 Id. Also, as Audit Committee chair, I could work with management and the board to resolve “Tone At The Top” and other issues that led to the recent resignation of our long time auditors, KPMG. The Tone at The Top issue remains, and has greatly impeded the company in finding a national audit firm to accept an engagement, which is critical to our status as a publicly traded company. Further, in my role as chair of the Nominating and Governance Committee I have worked closely with management and the board to identify highly qualified candidates for the three open Class A directorships. However, the results of the Board meeting held on February 19th have made it clear that my efforts have been to no avail. At that meeting, as detailed in the written resolutions, John Hewitt, in his role as Chairman of the Board and sole Class B shareholder, proposed and had passed by his majority Class B board members, the following actions:  The immediate termination of CEO Edward Brunot.  The immediate termination of the short-term consulting agreement with former CFO Kathy Donovan who was assisting the company in many areas.  The appointment of Class B director Nicole Ossenfort as CEO, along with two other Hewitt associates, in the roles of Chief Operating Officer and Chief Strategy Officer, further strengthening his influence and control as demonstrated in an email from Ossenfort stating that Hewitt will act in an advisory role.  The replacement of the Company’s law firm Skadden Arps, a highly regarded firm with deep experience in corporate governance matters. Further, the appointment of the law firm of Williams Mullen, John Hewitt’s personal counsel, to serve as the company’s Corporate General Counsel.  The appointment of William Minner to replace Nicole Ossenfort as a class B director, and further, his appointment as chair of the Audit and Compensation committees.  The termination of the previously board-approved process already well underway with the National Association of Corporate Directors to identify and recruit highly qualified Independent Directors. (Several were in the process of personal interviews during the week of February 20th)  In place of the above nominating process, John Hewitt would immediately submit three candidates for consideration to fill the three Class A vacancies with the intention of electing all of these new directors as Class A directors at a special shareholders meeting to be held no later than April 16th 2018. All of these actions further undermine any semblance of an independent representation for Class A shareholders in Liberty Tax Service. Furthermore, it has quickly become apparent to me that the board and the new senior executives are making it virtually impossible for the Chief Financial Officer and the General Counsel to do their jobs effectively, particularly as these three new executives are not qualified to hold these positions in a public company and they are all beholden to John Hewitt. 58 191. On and around this day, and on this news, risks or truth concealed by, or effects associated with, Defendants’ fraud were partially revealed, leaked out, or materialized, and, as a result, on February 22, 2018, the Company’s share price dropped 3.88% to close at $8.65 per share, down from a close of $9.00 per share the prior trading day. 192. On February 23, 2018, after the market closed, the Company filed a Form 8-K and issued a press release announcing the appointment of Ossenfort as CEO, York as Chief Operating Officer, Dodson as Chief Strategy Officer, Minner as a Board member, and the termination of the consulting agreement with Donovan, the departure of officers Szajnoga and Artese. 193. On and around this day, and on this news, risks or truth concealed by, or effects associated with, Defendants’ fraud were partially revealed, leaked out, or materialized, and, as a result, on February 24, 2018, the Company’s share price dropped 3.15% to close at $8.28 per share, down from a close of $8.55 per share the prior trading day. H. Post-Class Period Developments 194. On March 16, 2018, the Company filed a Form 8-K announcing that, the previous day, it had received an additional notice of delinquent filing from Nasdaq for failing to file its Form 10-Q. The notice granted an extension of time until June 11, 2018 to file the Form 10-Qs for quarters ended October 31, 2017 and January 31, 2018 to regain compliance with Nasdaq Listing Rule 5250(c)(1). 58 Liberty Tax, Inc., Press Release (Form 8-K, Ex. 17.1) (Feb. 21, 2018) 195. On April 19, 2018, the Company filed a Form 8-K announcing that the Audit Committee of the Board engaged Carr Riggs and Ingram LLC (“CRI”) as its independent registered public accounting firm for the fiscal year ending April 30, 2018, effective immediately. 196. On May 15, 2018, the Company announced that Nicholas Bates, the CFO who replaced Donovan, provided notice of his resignation, effective June 15, 2018 following the anticipated filing of the Company’s delinquent Form 10-Qs. On May 21, 2018, the Company filed a Form 8-K/A to note that Mr. Bates will be paid $300,000 in severance and the value of 1/3 of his outstanding restricted stock. 197. On June 7, 2018, the Company filed a Form 8-K announcing that, on June 5, 2018, CRI, its new accounting firm that replaced KPMG, “provided notice of its resignation as the independent registered public accounting firm” of the Company, “effective as of the same date.”59 The Company further stated that “CRI’s decision to resign was not recommended or approved by either the Audit Committee or the Board of Directors of the Company.”60 CRI’s resignation letter, attached to the Form 8-K, does not provide a reason for its resignation. 198. Notably, CRI’s resignation came just days before it was due to provide its opinion of the Company’s financial statements based on its audits in connection with the Company’s delinquent Form 10-Qs by the June 11, 2018 deadline set by Nasdaq. 199. On this news, on June 8, 2018, the Company’s share price dropped 13.89% to close at $9.30 per share, down from a close of $10.80 per share the prior trading day. 200. As of June 12, 2018, the date of this Amended Complaint, Liberty Tax had not filed its delinquent Form 10-Qs, nor had it offered investors any explanation for its failure to meet the 59 Liberty Tax, Inc., Press Release (Form 8-K) (June 7, 2018) 60 Id. June 11, 2018 deadline set by Nasdaq. Having missed the June 11, 2018 deadline, on June 12, 2018, the Company’s share price dropped 6.74% to close at $8.65 per share. I. Additional Scienter Allegations 201. Because Hewitt engaged in the conduct described herein, which rendered the statements alleged herein false and misleading, he made the statements knowing them to be false and misleading, or, at the very least, with reckless disregard for their truth or falsity. 202. CW2 stated that senior executives were “well aware” of Hewitt’s misconduct. CW2 specifically noted that Defendant Donovan was “well in the know.” CW2 and McKinney would often meet with Donovan to discuss issues relating to Hewitt, including problems with John Hires and Hewitt’s general cruelty and meanness to several employees. CW2 recalls these meetings happened dozens of times throughout his/her time with Liberty Tax. CW2 stated that CW2 and McKinney would figure out the best way to bring these issues up with Hewitt. As detailed above, in Fall 2015, CW2 discussed with McKinney the complaints of Hewitt’s sexual activity in the office, and McKinney told CW2 she reported these complaints to Donovan, and together with Jim Wheaton the three suggested then-Board member D’Angelo raise the issue with Hewitt. 203. CW2 also recalled specific conversations he/she had with Donovan regarding Hewitt’s “frivolous spending and budgeting.” CW2 recalled what he/she interpreted as a “concerted effort” by Donovan to conceal these activities from investors. CW2 recalled specific conversations with Donovan in which Donovan regularly talked about “spinning things for the Street,” by which she meant Wall Street—i.e. investors—and the general public. The things Donovan was “spinning for the street” were, among other things, the fact that Liberty Tax was cash poor and concealing from investors John Hewitt’s misconduct, including the John Hires and inappropriate sexual relations with employees. 204. Furthermore, the timing of Donovan’s resignation—merely two days before The Virginian-Pilot’s November 9 Article—raises a strong inference that Donovan left the Company in part because she had been contacted by The Virginian-Pilot for comment, such that she knew Hewitt’s misconduct, which she had helped conceal from investors for years, would come to light imminently. 205. Events subsequent to the Class Period also support a finding that Defendants acted with scienter. Specifically, it took Liberty Tax four months after KPMG’s resignation to secure CRI to serve as independent registered public accounting firm to the Company. Then, less than two months later, and just days before the Company was due to file its delinquent Form 10-Qs, on June 5, 2018, CRI provided notice of its resignation effective immediately, without explanation. According to Liberty Tax’s Form 8-K filing, CRI’s decision to resign was not recommended or approved by either the Audit Committee or the Board of Directors of the Company. 206. Additionally, due to the Company’s inability to secure an independent registered public accounting firm, the Company has been unable to file its periodic filings with the SEC and has been notified by Nasdaq that it will be delisted unless it satisfies its disclosure requirements and files its outstanding Form 10-Qs by June 11, 2018. The Company’s failure to secure an accounting firm that will rely upon the representations of management while Hewitt continues to control Liberty Tax supports a finding that Defendants historically provided unreliable representations to KMPG, Defendants did so knowingly or with a reckless disregard for the truth, and that in fact statements concerning the effectiveness of the Company’s internal controls made during the Class Period were false and misleading. VI. CLASS ACTION ALLEGATIONS 180. Lead Plaintiff brings this class action pursuant to Federal Rules of Civil Procedure 23(a) and 23(b) on its own behalf and on behalf of: All persons and entities, their agents, successors in interest, assigns, heirs, executors, and administrators who purchased Liberty Tax securities during the period between October 1, 2013 through and including February 23, 2018, and who were damaged thereby (the “Class”). Excluded from the Class are defendants and their families, the officers and directors and affiliates of defendants, at all relevant times, members of their immediate families and their legal representatives, heirs, successors or assigns, and any entity in which defendants have or had a controlling interest. 207. The members of the Class are so numerous that joinder of all members is impracticable. While the exact number of members of the Class is unknown to Lead Plaintiff at this time and can only be ascertained through appropriate discovery, Lead Plaintiff believes that there are thousands of members in the proposed Class. Record owners and other members of the Class may be identified from records maintained by Liberty Tax or its transfer agent and may be notified of the pendency of this action by mail, using the form of notice similar to that customarily used in securities class actions. 208. Lead Plaintiff’s claims are typical of the claims of the Class in that all Class members were damaged by the same wrongful conduct of Defendants as alleged herein, and the relief sought is common to the Class. 209. Numerous questions of law or fact arise from Defendants’ conduct that is common to the Class, including but not limited to: a. whether the federal securities laws were violated by Defendants’ acts during the Class Period, as alleged herein; b. whether statements made by Defendants to the investing public during the Class Period misrepresented material facts about the business and operations of Liberty Tax; c. whether the price of Liberty Tax Class A common stock was artificially inflated and/or maintained during the Class Period; and d. to what extent the members of the Class have sustained damages and the proper measure of damages. 210. These and other questions of law and fact are common to the Class and predominate over any questions affecting only individual Class members. 211. Lead Plaintiff will fairly and adequately represent the interests of the Class in that it has no conflict with any other members of the Class. Furthermore, Lead Plaintiff has retained competent counsel experienced in class action and other complex litigation. 212. Defendants have acted on grounds generally applicable to the Class, thereby making final injunctive relief appropriate with respect to the Class as a whole. 213. This class action is superior to the alternatives, if any, for the fair and efficient adjudication of this controversy. Prosecution as a class action will eliminate the possibility of repetitive litigation. There will be no material difficulty in the management of this action as a class action. 214. The prosecution of separate actions by individual Class members would create the risk of inconsistent or varying adjudications, establishing incompatible standards of conduct for Defendants. VII. LOSS CAUSATION AND ECONOMIC LOSS 215. During the Class Period, as detailed herein, Defendants engaged in a scheme to deceive the market and a course of conduct that artificially inflated and/or maintained the price of Liberty Tax securities and operated as a fraud or deceit on Class Period purchasers of Liberty Tax securities by failing to disclose and misrepresenting the adverse facts detailed herein. As Defendants’ prior misrepresentations, omissions, and fraudulent conduct were disclosed through a series of partial corrective disclosures and became apparent to the market, the price of Liberty Tax Class A common stock declined significantly as the prior artificial inflation came out of Liberty Tax’s Class A common stock price. 216. As a result of their purchases of Liberty Tax securities during the Class Period, Lead Plaintiff and the other Class members suffered economic loss, i.e. damages, under the federal securities laws. 217. By concealing from investors the adverse facts detailed herein, Defendants presented a misleading picture of the Company, including Hewitt’s use of the Company, the Company’s finances, the Company’s internal controls, and the Company’s supposed efforts to root out fraud and other misconduct. When the truth about Liberty Tax was revealed to the market through a series of partial corrective disclosures, the price of Liberty Tax Class A common stock fell significantly. This decline removed the inflation from the price of Liberty Tax securities, causing real economic loss to investors who had purchased Liberty Tax securities during the Class Period. 218. The economic loss, i.e. damages, suffered by Lead Plaintiff and the other Class members was a direct result of Defendants’ fraudulent scheme to artificially inflate and/or maintain the price of Liberty Tax securities and the subsequent decline in the value of the securities when Defendants’ prior misrepresentations and other fraudulent conduct were revealed. 219. Independently, and in addition to the foregoing, Lead Plaintiff and the other Class members were directly harmed by the false and misleading statements in the DEF 14A filings alleged herein, because, among other reasons, those false and misleading statements concealed from shareholders the direct and indirect benefits Hewitt extracted from the Company, depriving shareholders of an informed vote, and allowing Defendants to continue to conceal Hewitt’s reckless misconduct from investors and allowing him to continue to harm shareholders throughout the Class Period, and thus contributing to the Company’s artificially inflated stock price throughout the Class Period. VIII. APPLICABILITY OF PRESUMPTION OF RELIANCE—FRAUD ON THE MARKET DOCTRINE AND AFFILIATED UTE ALLEGATIONS 220. Lead Plaintiff is entitled to a presumption of reliance under Affiliated Ute Citizens of Utah v. U.S., 406 U.S. 128 (1972), because the claims asserted herein against Defendants are predicated in part upon material omissions of fact that Defendants had a duty to disclose. 221. In the alternative, Lead Plaintiff is entitled to a presumption of reliance on Defendants’ material misrepresentations and omissions pursuant to the fraud-on-the-market doctrine because, at all relevant times, the market for Liberty Tax securities was an efficient market for the following reasons, among others: a. Liberty Tax Class A common stock met the requirements for listing, and was listed and actively traded, on the Nasdaq, a highly efficient, electronic stock market; b. As a regulated issuer, Liberty Tax filed periodic public reports with Nasdaq; c. Liberty Tax regularly communicated with public investors via established market communication mechanisms, including regular disseminations of press releases on the national circuits of major newswire services and other wide-ranging public disclosures, such as communications with the financial press and other similar reporting services; and d. Liberty Tax was followed by securities analysts employed by major brokerage firms, including Barrington Research, ValueEngine, BuySellSignals, and SADIF Investment Analytics, who wrote reports which were distributed to the sales force and certain customers of their respective brokerage firms. Each of these reports was publicly available and entered the public marketplace. IX. NO SAFE HARBOR 222. The statutory safe harbor applicable to forward-looking statements under certain circumstances does not apply to any of the false and misleading statements pled in this Amended Complaint. 223. Either the statements complained of herein were not forward-looking statements, but rather were historical statements or statements of purportedly current facts and conditions at the time the statements were made, or to the extent there were any forward-looking statements, Liberty Tax’s verbal “Safe Harbor” warnings accompanying its oral forward-looking statements issued during the Class Period were ineffective to shield those statements from liability. 224. Furthermore, the statutory safe harbor does not apply to statements included in financial statements that purportedly were made in accordance with GAAP, such as Liberty Tax’s Form 10-Ks and 10-Qs issued throughout the Class Period. 225. To the extent that any of the false and misleading statements alleged herein can be construed as forward-looking, those statements were not accompanied by meaningful cautionary language identifying important facts that could cause actual results to differ materially from those in the statements. 226. To the extent that any of the false and misleading statements alleged herein can be construed as forward-looking, Defendants are liable for those false or misleading statements because, at the time each such statement was made, the speaker knew the forward-looking statement was false or misleading and the forward-looking statement was authorized and/or approved by an executive officer of Liberty Tax who knew that the forward-looking statement was false. None of the historic or present tense statements made by Defendants were assumptions underlying or relating to any plan, projection, or statement of future economic performance, as they were not stated to be such assumptions underlying or relating to any projection or statement of future economic performance when made, nor were any of the projections or forecasts made by Defendants expressly related to, or stated to be dependent on, those historic or present tense statements when made. X. CAUSES OF ACTION COUNT ONE Violation of Section 10(b) of the Exchange Act and Rule 10b-5 Promulgated Thereunder (Against All Defendants) 227. Lead Plaintiff repeats and re-alleges the above paragraphs as though fully set forth 228. During the Class Period, Defendants disseminated or approved the materially false and misleading statements specified above, which they knew or deliberately disregarded were misleading in that they contained misrepresentations and failed to disclose material facts necessary in order to make the statements made, in light of the circumstances under which they were made, not misleading. 229. Defendants: a. employed devices, schemes, and artifices to defraud; b. made untrue statements of material fact and/or omitted to state material facts necessary to make the statements no misleading; and c. engaged in acts, practices, and a course of business which operated as a fraud and deceit upon the purchasers of the Company’s Class A common stock during the Class Period. 230. Lead Plaintiff and the Class have suffered damages in that, in reliance on the integrity of the market, they paid artificially inflated prices for Liberty Tax securities. Lead Plaintiff and the Class would not have purchased Liberty Tax securities at the prices they paid, or at all, if they had been aware that the market prices had been artificially and falsely inflated by Defendants’ misleading statements. 231. As a direct and proximate result of Defendants’ wrongful conduct, Lead Plaintiff and the other members of the Class suffered damages in connection with their purchases of Liberty Tax securities during the Class Period. COUNT TWO Violation of Section 14(a) of the Exchange Act and Rules 14a-3 and 14a-9 Promulgated Thereunder (Against All Defendants) 232. Lead Plaintiff repeats and re-alleges the above paragraphs as though fully set forth 233. This count does not sound in fraud. All of the preceding allegations of fraud or fraudulent conduct and/or motive are specifically excluded from this Count. 234. Section 14(a) of the Exchange Act requires registrants that solicit any proxy or consent or authorization in connection with any security registered pursuant to Section 12 of the Exchange Act (other than an exempted security), to comply with such rules as the SEC may promulgate. Rule 14a-3 provides that no solicitation of a proxy may occur unless each person solicited is concurrently furnished or has previously been furnished with a proxy statement containing the information specified in Schedule 14A. Rule 14a-9 prohibits, among other things, the use of proxy statements which omit to state any material fact necessary in order to make the statements therein not false or misleading. 235. As alleged herein, during the Class Period Defendants filed and solicited proxy statements on SEC Form DEF 14A for years 2013-2017 that contained material misrepresentations and omissions in that Defendants failed to report the full amount of Defendant Hewitt’s “Other Compensation,” which far exceeded $10,000 per year. 236. Throughout the Class Period, Defendants requested that Lead Plaintiff and the Class, among others, vote in person, or by proxy, on various corporate matters put to vote in the proxies. 237. Defendants’ solicited proxy statements failed to provide the requisite information concerning Hewitt’s total compensation from the Company. As a result of the foregoing, the Defendants have violated Section 14(a). 238. As a direct and proximate result of Defendants’ wrongful conduct, Lead Plaintiff and the other members of the Class suffered damages. COUNT THREE Violation of Section 20(a) of the Exchange Act (Against the Individual Defendants) 239. Lead Plaintiff repeats and re-alleges the above paragraphs as though fully set forth 240. The Individual Defendants acted as controlling persons of Liberty Tax within the meaning of Section 20(a) of the Exchange Act as alleged herein. By reason of their positions as officers and/or directors of Liberty Tax, and their ownership of Liberty Tax securities, and in particular Defendant Hewitt’s ownership of both Class A and Class B common stock, and their culpable participation, as alleged above, the Individual Defendants had the power and authority to cause Liberty Tax to engage in the wrongful conduct complained of herein. 241. By reason of such conduct, the Individual Defendants are liable pursuant to Section 20(a) of the Exchange Act. XI. JURY TRIAL DEMAND 242. Pursuant to Federal Rule of Civil Procedure 38(b), Lead Plaintiff demands a trial by jury of all of the claims asserted in this Amended Complaint so triable. XII. PRAYER FOR RELIEF WHEREFORE, Lead Plaintiff prays that the Court enter judgment on their behalf and on behalf of the Class herein, adjudging and decreeing that: A. This action may proceed as a class action, with Lead Plaintiff as the designated Class representative and Lead Plaintiff’s counsel designated as Class Counsel; B. Lead Plaintiff and the members of the Class recover damages sustained by them, as provided by law, and that a judgment in favor of Lead Plaintiff and the Class be entered against the Defendants, jointly and severally, in an amount permitted pursuant to such law; C. Defendants, their subsidiaries, affiliates, successors, transferees, assignees, and the respective officers, directors, partners, agents, and employees thereof and all other persons acting or claiming to act on their behalf be permanently enjoined and restrained from continuing and maintaining the conduct alleged herein; D. Lead Plaintiff and members of the Class be awarded pre-judgment and post- judgment interest, and that such interest be awarded at the highest legal rate from and after the date of service of the initial complaint in this action; E. Lead Plaintiff and members of the Class recover their costs of this suit, including reasonable attorneys’ fees as provided by law; and F. Lead Plaintiff and members of the Class receive such other and further relief as may be just and proper. Dated: June 12, 2018 COHEN MILSTEIN SELLERS & TOLL PLLC By: /s/ Christina D. Saler Christina D. Saler (pro hac vice) Three Logan Square 1717 Arch Street Suite 3610 Philadelphia, PA 19103 Telephone: (267) 479-5700 [email protected] Steven J. Toll (pro hac vice pending) Times Wang (pro hac vice) Eric S. Berelovich 1100 New York Avenue, N.W., Suite 500 Washington, DC 20005 Telephone: (202) 408-4600 [email protected] [email protected] [email protected] Counsel for Lead Plaintiff
securities
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UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK NINA M. COOK, on behalf of herself and all others similarly situated, Plaintiff, v. Civil Action No. __________ CLASS ACTION COMPLAINT DEMAND FOR JURY TRIAL ABBVIE INC., ALLERGAN, INC., ALLERGAN SALES, LLC, ALLERGAN USA, INC., FOREST LABORATORIES, INC., FOREST LABORATORIES HOLDINGS, LTD., FOREST LABORATORIES IRELAND, LTD., and FOREST LABORATORIES, LLC, Defendants. Plaintiff Nina M. Cook (“Plaintiff”), on behalf of herself and all others similarly situated, brings this Class Action Complaint against AbbVie, Inc. (“AbbVie”); Allergan, Inc., Allergan Sales, LLC, and Allergan USA, Inc. (collectively, “Allergan”); and Forest Laboratories, Inc., Forest Laboratories Holdings, Ltd., Forest Laboratories, LLC, and Forest Laboratories Ireland Ltd. (collectively, “Forest”) (together with AbbVie and Allergan, “Defendants”) for Defendants’ violations of federal and state antitrust, consumer protection and unjust enrichment laws concerning the pharmaceutical drug Bystolic® (nebivolol hydrochloride) (“Bystolic”). Based upon the investigation of counsel, information and belief, and personal knowledge as to the allegations contained in paragraph 16, Plaintiff alleges as follows: I. INTRODUCTION 1. This is a civil antitrust action seeking treble damages and declaratory and injunctive relief brought under state antitrust, consumer protection and unjust enrichment law, and federal antitrust law, concerning Defendants’ unlawful exclusion of generic substitutes for the branded drug Bystolic, which contains the active pharmaceutical ingredient nebivolol hydrochloride or nebivolol HCl. Bystolic is an important cardiovascular prescription drug used to treat high blood pressure. It is commonly referred to as a “beta blocker” or a beta-adrenergic blocking agent that reduces blood pressure. Beta-blockers block hormone epinephrine (adrenaline) and cause the heart to beat more slowly with less force, thereby lowering blood pressure. 2. Defendant Forest and its successors-in-interest manufacture, market and sell the branded version of Bystolic, which is a “blockbuster” prescription drug with annual U.S. sales exceeding $1billion.1 Potential new generic market entrants filed Abbreviated New Drug Applications (“ANDA”) with the United States Food and Drug Administration (the “FDA”) to manufacture, market and sell generic versions of Bystolic on December 17, 2011.2 Despite these ANDAs filed nearly nine years ago, no generic competitor has or will enter the market until September 17, 2021. 3. Generic prescription drugs are typically less expensive than their branded counterparts, and perform 99.8% the same as the branded product in order to obtain FDA 1 Glenmark Pharmaceuticals receives ANDA approval for Nebivolol Tablets, 2.5 mg, 5 mg, 10 mg and 20 mg, https://www.glenmarkpharma.com/sites/default/files/Glenmark-receives- ANDA-approval-for-Nebivolol-Tablets%2C2.5-mg%2C5-mg%2C10-mg-and-20-mg.pdf, May 29, 2017. 2 See, e.g., 11/27/2015 Letter from Food and Drug Administration (“FDA”) to Watson, https://www.accessdata.fda.gov/drugsatfda docs/appletter/2015/203683Orig1s000Ltr.pdf. “bioequivalence” or “AB rated” status to enter the U.S. market. Access to less expensive generic prescription drugs is extremely important to society as they cause consumers and the health industry to save billions of dollars in prescription drug expenditures.3 Notably, generic drugs typically cost 50% less than the branded product and capture 80% or more market share of the branded product within the first six to nine months upon entry. This rapid erosion is the result of generic substitution laws which generally require pharmacists to dispense the AB- rated generic product when available. The loss of market share causes the branded company of a “blockbuster” drug to lose millions of dollars in sales each day. 4. To avoid or delay these market realities, Defendant Forest entered into a series of unlawful reverse-payment agreements with potential generic competitors, including Hetero,4 Torrent,5 Alkem,6 Indchemie,7 Glenmark,8 Amerigen9 and Watson10 (collectively, the “Generic Competitors”). From October 2012 through November 2013, Forest entered agreements with the generics to: (i) not compete with Forest or enter the market prior to September 17, 2021, unless another generic competitor entered the market earlier; and in exchange (ii) upon information and belief, provide consideration to the generics, through “side-deals,” and cash 3 Generic Drugs Undergo Rigorous FDA Scrutiny, U.S. Food & Drug Admin. (Oct. 8, 2014), https://www.fda.gov/consumers/consumer-updates/generic-drugs-undergo-rigorous-fda- scrutiny. 4 Hetero USA, Inc. and Hetero Labs Ltd. (collectively, “Hetero”). 5Torrent Pharmaceuticals Ltd., and Torrent Pharma, Inc. (collectively “Torrent”). 6 Alkem Laboratories Ltd. (“Alkem”). 7 Indchemie Health Specialties Private Ltd. (“Indchemie”). 8 Glenmark Generics Inc., USA, Glenmark Generics Ltd., and Glenmark Pharmaceuticals S.A. (collectively “Glenmark”). 9 Amerigen Pharmaceuticals, Inc. and Amerigen Pharmaceuticals, Ltd. (collectively, “Amerigen”). 10 Watson Pharma, Inc. and Watson Pharmaceuticals, Inc. (“Watson”). payments. As corporate successors-in-interest to one or more of the Defendants, Allergan and then AbbVie have perpetuated this illegal conduct11 in the market for nebivolol HCl, all at the expense of consumers and health insurers. 5. Beginning on December 17, 2011,12 Forest filed patent infringement actions against the generic companies that Filed ANDA applications accusing them of allegedly infringing U.S. Patent No. 6,545,040 (the “’040 Patent”), which Forest successfully submitted for listing in the FDA Orange Book by certifying that the patent covered Bystolic. These suits, filed in mid-March 2012, automatically triggered 30-month stays under the Hatch-Waxman Act. 21 U.S.C. § 355(j)(5)(B)(iii). This prevented the FDA from granting final approval to any of the Generic Competitors to launch a generic product before June 18, 2015, absent an earlier favorable decision for the Generic Competitors or a dismissal of the actions. 6. Between March 2012 through November 2013, while the stays were in effect, the Generic Competitors fought the patent infringement suits and prepared to bring their generic Bystolic to market to compete with Forest’s branded Bystolic. At least six of the seven Generic Competitors would have been ready to launch well before September 17, 2021, as each had final FDA approval to enter the market. 7. The ’040 Patent litigation would likely have concluded by mid-2015, including any appeals, in favor of the generic because the ‘040 Patent was weak. The Generic 11 FTC v. Actavis, 570 U.S. 136 (2013). 12 See, e.g., 11/27/2015 Letter from FDA to Watson, https://www.accessdata.fda.gov/drugsatfda_docs/appletter/2015/203683Orig1s000Ltr.pdf; 5/27/2017 Letter from FDA to Glenmark, https://www.accessdata.fda.gov/drugsatfda_docs/appletter/2017/203821Orig1s000ltr.pdf; 6/24/2015 Letter from FDA to Alkem, https://www.accessdata.fda.gov/drugsatfda docs/appletter/2015/203741Orig1s000ltr.pdf. Competitors would have won and launched by the later of: (i) June 2015, which was the expiry of the only other patent that Forest contended covered Bystolic, U.S. Patent No. 5,759,580 (the “’580 Patent”), or (i) the date their ANDAs were finally approved. Rather than risk facing competition from the Generic Competitors as early as June 2015 and the subsequent reduction in Bystolic brand sales and revenues, Forest entered into a prototypical “reverse-payment agreement” with the generics by sharing monopoly profits with them to induce them to stay out of the market until September 21, 2021. The result: the pharmaceutical companies won and health insurers and consumers, the intended victims of the anticompetitive scheme, were the biggest financial losers. 8. On February 18, 2014 Actavis PLC and Forest announced an equity and cash merger.13 Forest’s outside lawyers at Weil, Gotshal & Manges LLP conducted due diligence and reviewed Forest’s documents as part of their “work on the Actavis merger agreement.”14 On March 4, 2014, Forest’s outside lawyers identified the existence of “side deal” reverse- payment settlements with the generics noting that “[b]efore we engage in any discussions with the FTC . . . we think it would be prudent for us to review all of the Bystolic settlement and licensing agreements as well as the side agreements with those generic companies.”15 The email exchange provided the following details: We entered into settlement agreements with the following defendants: 1) Hetero 2) Torrent 3) Alkem 13 See Actavis to Acquire Forest Laboratories, Inc. for ~$25 Billion in an Equity and Cash Transaction, https://www.businesswire.com/news/home/20140218005877/en/Actavis- Acquire-Forest-Laboratories-25-Billion-Equity. 14 In re Namenda Direct Purchaser Antitrust Litig., 15-cv-07488-CM-RWL (S.D.N.Y. Mar. 7, 2019) (ECF No. 680-44 at 332). 15 Id. (emphasis added). 4) Indchemie 5) Glenmark 6) Amerigen 7) Actavis [Watson’s successor] All had side-deals (one was struck with Alkem, which is a related company with Indchemie).16 9. Forest’s Agreement and Plan of Merger with Actavis PLC (the “Merger Agreement”), dated February 17, 2014 disclosed “material contracts,” which are defined to include “any Contract involving the settlement of any action or threatened action (or series of related actions) (A) which will (x) involve payments after the date hereof of consideration in excess of $15,000,000 or (y) impose monitoring or reporting obligations to any other Person outside the ordinary course of business or (B) with respect to which material conditions precedent to the settlement have not been satisfied.”17 10. Forest listed each of the side-deals as a “material contract” “in connection with the settlement of BYSTOLIC patent dispute” because it was a “Contract involving the settlement of any action or threatened action (or series of related actions) (A) which will (x) involve payments after the date hereof of consideration in excess of $15,000,000 or (y) impose monitoring or reporting obligations to any other Person outside the ordinary course of business or (B) with respect to which material conditions precedent to the settlement have not been satisfied.” A succinct summary of the relevant provisions follows: Hetero: “SETTLEMENT AGREEMENT between Forest Laboratories, Inc. and Forest Laboratories Holdings, Ltd, and Hetero USA Inc. and Hetero Labs Ltd. dated October 24, 2012 . . . together with the FINAL TERM SHEET between Hetero Drugs 16 Id. (emphasis added). 17 In re Namenda Direct Purchaser Antitrust Litig., 15-cv-07488-CM-RWL (S.D.N.Y. Mar. 7, 2019) (ECF No. 680-22 at 69). Ltd. and Forest Laboratories Ireland Ltd. dated October 5, 2012, in connection with the settlement of BYSTOLIC patent dispute.”18 Torrent: “SETTLEMENT AGREEMENT between Forest Laboratories, Inc. and Forest Laboratories Holdings, Ltd., and Torrent Pharmaceuticals Ltd. and Torrent Pharma Inc. dated November 21, 2012 . . . together with the PATENT ASSIGNMENT AGREEMENT between Torrent Pharmaceuticals Ltd and Forest Laboratories Holdings Ltd. dated November 21, 2012, in connection with the settlement of BYSTOLIC patent dispute.”19 Alkem/Indchemie: “SETTLEMENT AGREEMENT between Forest Laboratories, Inc. and Forest Laboratories Holdings, Ltd., and Alkem Laboratories Ltd. dated November 27, 2012 . . . together with the TERM SHEET between Alkem Laboratories Ltd., Indchemie Health Specialties Private Ltd., and Forest Laboratories Ireland Ltd. dated November 28, 2012, in connection with the settlement of BYSTOLIC patent dispute. AMENDMENT NO. 1 TO SETTLEMENT AGREEMENT was executed on January 9, 2013” and “SETTLEMENT AGREEMENT between Forest Laboratories, Inc. and Forest Laboratories Holdings, Ltd, and Indchemie Health Specialties Private Ltd. dated November 27, 2012 . . . together with the TERM SHEET between Alkem Laboratories Ltd, Indchemie Health Specialties Private Ltd, and Forest Laboratories Ireland Ltd. dated November 28, 2012, in connection with the settlement of BYSTOLIC patent dispute.”20 Glenmark: “SETTLEMENT AGREEMENT between Forest Laboratories, Inc. and Forest Laboratories Holdings, Ltd, and Glenmark Generics Inc., USA and Glenmark 18 Id. at 179. Generics Ltd. dated December 21, 2012 . . . together with the COLLABORATION AND OPTION AGREEMENT between Glenmark Pharmaceuticals S.A. and Forest Laboratories Holdings Ltd. dated December 21, 2012, in connection with the settlement of BYSTOLIC patent dispute.”21 Amerigen: “SETTLEMENT AGREEMENT between Forest Laboratories, Inc. and Forest Laboratories Holdings, Ltd., and Amerigen Pharmaceuticals, Inc. and Amerigen Pharmaceuticals, Ltd. dated July 18, 2013 . . . together with the BINDING TERM SHEET COLLABORATION AGREEMENT between Forest Laboratories, Inc. and Amerigen Pharmaceuticals, Ltd. dated July 18, 2013, in connection with the settlement of BYSTOLIC patent dispute.”22 Watson: “SETTLEMENT AGREEMENT between Forest Laboratories, Inc. and Forest Laboratories Holdings, Ltd., and Watson Laboratories, Inc. (NV), Watson Laboratories, Inc. (DE), Watson Laboratories, Inc. (NY), Watson Laboratories, Inc. (CT), Watson Pharma, Inc., and Actavis, Inc. dated November 6, 2013 . . . together with (a) the LETTER from Forest Laboratories, Inc. to Moksha8, Inc. dated November 1, 2013 and (b) TERMINATION AND RELEASE AGREEMENT between Actavis, Inc. and Moksha8, Inc. dated November 4, 2013, in connection with the settlement of BYSTOLIC patent dispute.”23 11. As Forest publicly acknowledged, the side-deals were entered into as part and parcel of Forest’s patent settlement agreements with the Generic Competitors in the Bystolic patent litigation. 21 Id. 22 Id. at 180. 12. In addition to the consideration Forest provided each Generic Competitor in the form of a side-deal, Forest “agreed to reimburse certain of the Settling Defendants’ legal costs in connection with the patent litigation.”24 13. Forest also disclosed that its settlement agreements with the Generic Competitors “provide[d] a license to each of the Settling Defendants that will permit them to launch their respective generic versions of Bystolic as of the date that is the later of (a) three calendar months prior to the expiration of the ’040 patent, including any extensions and/or pediatric exclusivities or (b) the date that each Settling Defendant receives final FDA approval of its ANDA, or earlier in certain circumstances.”25 The bolded language typically refers to what is known as a “contingent launch provision” (“CLP”), or an “acceleration clause.” CLPs ensure a settling generic that it will not be competitively disadvantaged should a later settling generic negotiate an earlier licensed entry date or otherwise come to market earlier: pursuant to the CLPs, the entry date may be “accelerated” permitting the settling generic to enter the market at the same time as any of its competitors. CLPs ensure settling generic ANDA filers that, if any other ANDA filer somehow makes it to market before the agreed-upon licensed entry date that ANDA filer’s licensed entry date would be accelerated so that it could launch at the same time. 14. When CLPs are used, they generally operate the same way in each ANDA filer’s settlement agreement. Under a CLP, the first-filing ANDA filer (or, as here, filers) obtains protection from other first filers by agreeing to delay the launch of their generic products from the date of settlement until a date certain (here, exactly three months before the expiration of 24 https://www.sec.gov/Archives/edgar/containers/fix010/38074/ 000003807413000024/ R17.htm. 25 Id. (emphasis added). the ’040 Patent),26 but if and only if all other first-filer generic companies follow suit. By brokering the agreements, Forest ensured that, without regard to the strength of the Generic Competitors’ challenges to the ’040 Patent, Bystolic would have no generic competitors and Forest would maintain patent-generated monopoly profits until at least September 17, 2021, and none of its generic competitors would come to market earlier. 15. As a direct and proximate result of Defendants’ conduct, Plaintiff and other class members have been injured in their business and property because they would have been able to purchase less expensive generic Bystolic instead of branded Bystolic at artificially inflated II. PARTIES 16. Plaintiff Nina M. Cook (“Plaintiff”) is an individual residing in West Virginia. Plaintiff purchased and paid for Bystolic, other than for resale, in the state of West Virginia during the Class Period. Absent the unlawful conduct alleged herein, Plaintiff would have purchased less expensive generic alternatives rather than branded Bystolic. During the Class Period, Plaintiff paid more than she would have absent Defendants’ unlawful anticompetitive scheme to prevent and delay generic entry and was injured as a result of the illegal and wrongful conduct alleged herein. Plaintiff intends to purchase Bystolic in the future and will be injured if injunctive relief is not granted. 17. Defendant Forest Laboratories, Inc. is a corporation organized and existing under the laws of the State of Delaware, with its principal place of business at 909 Third Avenue, New York, New York 10022. 26 Id. 18. Defendant Forest Laboratories Ireland, Ltd. is an Irish Corporation with a place of business at Clonshaugh Industrial Estate, Dublin 17, Ireland. 19. Defendant Forest Laboratories Holdings, Ltd. is a Bermudian corporation having a principal place of business at 18 Parliament Street, Hamilton HM 11, Bermuda. In or around February 2006, Defendant Forest Laboratories Ireland, Ltd. changed its name to Forest Laboratories Holdings, Ltd. and changed its residence from Ireland to Bermuda.27 20. Defendant Forest Laboratories, LLC is a company organized and existing under the laws of Delaware, with its principal place of business at Morris Corporate Center III, 400 Interpace Parkway, Parsippany, New Jersey 07054. On July 1, 2014, in a series of transactions, Forest Laboratories, Inc. became a limited liability company named Forest Laboratories, LLC. On July 1, 2014, Actavis PLC (“Actavis”) acquired Defendant Forest. On May 17, 2015 Actavis acquired Defendant Allergan, Inc. but maintained the name Allergan for its ongoing operations. Subsequently, on January 1, 2018, Forest Laboratories, LLC was merged with and into Defendant Allergan Sales, LLC, a Delaware limited liability company. As a result of these corporate consolidations, the Forest Defendants are predecessors in interest to Allergan Sales, 21. Defendant Allergan Sales, LLC is a company organized and existing under the laws of Delaware, with its principal place of business at 5 Giralda Farms, Madison, New Jersey 22. Defendant Allergan, Inc. is a Delaware corporation with its principal place of business located at Morris Corporate Center III, 400 Interpace Parkway, Parsippany, New Jersey 07054. 27 See, e.g., Notice and Stipulation of Name Change, Forest Laboratories, et al. v. Ivax Pharmaceuticals, Inc., et al, 03-cv-00891 (D. Del. Feb. 8, 2006) (ECF No. 536). 23. Defendant Allergan USA, Inc. is a Delaware corporation with its principal place of business at 5 Giralda Farms, Madison, New Jersey 07940. 24. Allergan, through its merger with Forest, assumed responsibility for performance of the challenged provisions in the agreements, continued to perform those provisions, and benefited from making indirect sales of Bystolic to Plaintiff and members of the proposed Class at the supracompetitive prices made possible by the delay those challenged provisions produced.28 25. On information and belief, Forest assigned the reverse-payment agreements to Allergan, and Allergan never withdrew from them. 26. On information and belief, Allergan joined the ongoing unlawful course of conduct – and joined the unlawful reverse-payment agreements – with respect to the suppression of generic competition for Bystolic. Allergan did not withdraw from those conspiracies and instead continued to participate in them. 27. Defendant AbbVie, Inc. is a corporation organized and existing under the laws of Delaware with its corporate headquarters at 1 North Waukegan Road, North Chicago, Illinois 60064. AbbVie is the corporate successor to Allergan and Forest, having completed its purchase of Allergan on May 8, 2020. 28. Defendant AbbVie, through its merger with Allergan, assumed responsibility for performance of the challenged provisions in the agreements, continued to perform those provisions, and benefited from making indirect sales of Bystolic to Plaintiff and members of the 28 See, e.g., Bystolic label, available at https://www.dailymed.nlm.nih.gov/dailymed/ fda/fdaDrugXsl.cfm?setid=8b8ad213-1dc8-454e-a524-075685c0e1a8&type=display (listing Allergan USA Inc. as the distributor of Bystolic). proposed Class at the supracompetitive prices made possible by the delay those challenged provisions produced. 29. On information and belief, Allergan assigned the reverse-payment agreements to AbbVie, and AbbVie never withdrew from them. 30. On information and belief, AbbVie joined the ongoing unlawful course of conduct – and joined the unlawful reverse-payment agreements – with respect to the suppression of generic competition for Bystolic. AbbVie did not withdraw from those conspiracies and instead continued to participate in them. 31. Although not named as a Defendant, Watson Pharma, Inc. was an initiator of and is a participant in the unlawful conspiracy described in this complaint. Watson Pharma, Inc. is a corporation organized and existing under the laws of Delaware, having a place of business at Morris Corporate Center III, 400 Interpace Parkway, Parsippany, New Jersey 32. Although not named as a Defendant, Watson Pharmaceuticals, Inc. was an initiator of and is a participant in the unlawful conspiracy described in this complaint. Watson Pharmaceuticals, Inc. is a corporation organized and existing under the laws of the State of Nevada, having places of business at 311 Bonnie Circle, Corona, California 92880 and 360 Mount Kemble Avenue, Morristown, New Jersey 07962, and its corporate headquarters at Morris Corporate Center III, 400 Interpace Parkway, Parsippany, New Jersey 07054. 33. Although not named as a Defendant, Torrent Pharmaceuticals Ltd. was an initiator of and is a participant in the unlawful conspiracy described in this complaint. Torrent Pharmaceuticals Ltd. is an Indian corporation having a principal place of business at Off. Ashram Road, Ahmedabad - 380 009, Gujarat, India. 34. Although not named as a Defendant, Torrent Pharma Inc. was an initiator of and is a participant in the unlawful conspiracy described in this complaint. Torrent Pharma Inc. is a corporation organized and existing under the laws of the State of Delaware, having a principal place of business at 5380 Holiday Terrace, Suite 40, Kalamazoo, Michigan 49009. On information and belief, Torrent Pharma Inc. is a wholly-owned subsidiary of Torrent Pharmaceuticals Ltd. On information and belief, Torrent Pharma Inc. acts as the agent of Torrent Pharmaceuticals Ltd. 35. Although not named as a Defendant, Amerigen Pharmaceuticals Ltd. was an initiator of and is a participant in the unlawful conspiracy described in this complaint. Amerigen Pharmaceuticals Ltd. is a Chinese company having places of business at 197 State Route 18S, Suite 306N, East Brunswick, New Jersey 08816 and No. 58, Qunxing Yi Road, Suzhou Industrial Park, PRC, 215006. 36. Although not named as a Defendant, Amerigen Pharmaceuticals Inc. was an initiator of and is a participant in the unlawful conspiracy described in this complaint. Amerigen Pharmaceuticals Inc. is a corporation organized and existing under the laws of the State of Delaware, having a principal place of business at 197 State Route 18S, Suite 306N, East Brunswick, New Jersey 08816. On information and belief, Amerigen Pharmaceuticals Inc. is a wholly-owned subsidiary of Amerigen Pharmaceuticals Ltd. On information and belief, Amerigen Pharmaceuticals Inc. acts as the agent of Amerigen Pharmaceuticals Ltd. 37. Although not named as a Defendant, Glenmark Generics Inc., USA was an initiator of and is a participant in the unlawful conspiracy described in this complaint. Glenmark Generics Inc. is a corporation organized and existing under the laws of the State of Delaware, having a principal place of business at 750 Corporate Drive, Mahwah, New Jersey 07430. Glenmark Generics Inc. is the same entity as Glenmark Generics Inc., USA. To the extent Glenmark Generics Inc. is an entity separate and apart from Glenmark Generics Inc., USA, any allegations in this Complaint relating to Glenmark Generics Inc., USA shall apply equally to Glenmark Generics Inc. 38. Although not named as a Defendant, Glenmark Generics Ltd. was an initiator of and is a participant in the unlawful conspiracy described in this complaint. Glenmark Generics Ltd. is an Indian company having a place of business at Glenmark House, HDO-Corporate Building, Wing -A, B D Sawant Marg, Chakala, Off Western Express Highway, Mumbai 400099, Maharashtra, India. 39. Although not named as a Defendant, Defendant Glenmark Pharmaceuticals Ltd. was an initiator of and is a participant in the unlawful conspiracy described in this complaint. Glenmark Pharmaceuticals Ltd. is an Indian corporation having a principal place of business at Glenmark House, HDO-Corporate Building, Wing -A, B D Sawant Marg, Chakala, Off Western Express Highway, Mumbai 400099, Maharashtra, India. On information and belief Glenmark Generics Inc., USA and Glenmark Generics Ltd. are wholly-owned subsidiaries of Glenmark Pharmaceuticals Ltd. On information and belief, Glenmark Generics Inc., USA is the North American division of Glenmark Generics Ltd. On information and belief, Glenmark Generics Inc., USA, Glenmark Generics Ltd., and Glenmark Pharmaceuticals Ltd. have officers and directors in common. On information and belief, Glenmark Generics Inc., USA acts as the agent of Glenmark Generics Ltd. and Glenmark Pharmaceuticals Ltd. 40. Although not named as a Defendant, Hetero Labs Ltd. was an initiator of and is a participant in the unlawful conspiracy described in this complaint. Hetero Labs Ltd. is an Indian corporation having a principal place of business at 7-2-A2, Hetero Corporate Industrial Estate, Sanathnagar Hyderabad 500018 Andhra Pradesh, India. 41. Although not named as a Defendant, Hetero USA Inc. was an initiator of and is a participant in the unlawful conspiracy described in this complaint. Hetero USA Inc. is a corporation organized and existing under the laws of the State of Delaware, having a principal place of business at 1031 Centennial Avenue, Piscataway, New Jersey 08854. On information and belief, Hetero USA Inc. is a wholly-owned subsidiary of Hetero Labs Ltd. On information and belief, Hetero USA Inc. acts as the agent of Hetero Labs Ltd. 42. Although not named as a Defendant, Indchemie Health Specialties Private Ltd. was an initiator of and is a participant in the unlawful conspiracy described in this complaint. Indchemie Health Specialties Private Ltd. is an Indian company having a place of business at 510, Shah & Nahar Industrila Estate, Dr. E. Moses Road, Worli-Mumbai 400018, India. 43. Although not named as a Defendant, Alkem Laboratories Ltd. was an initiator of and is a participant in the unlawful conspiracy described in this complaint. Alkem Laboratories Ltd. is an Indian company having a place of business at Alkem House, Devashish, Senapati Bapat Marg, Lower Parel (West), Mumbai 400013, Maharashtra, India. 44. All of the Defendants’ and unnamed (as defendants) co-conspirators’ actions described in this complaint are part of, and in furtherance of, the unlawful conduct alleged herein, and were authorized, ordered, and/or done by the Defendants’ and unnamed co- conspirators’ various officers, agents, employees, or other representatives while actively engaged in the management of the Defendants’ and unnamed co-conspirators’ affairs (or that of their predecessors-in-interest) within the course and scope of their duties and employment, and/or with the actual, apparent, and/or ostensible authority of the Defendants and unnamed co-conspirators. III. JURISDICTION AND VENUE 45. This Court has jurisdiction over this action pursuant to 28 U.S.C. § 1332(d) because this is a class action involving common questions of law or fact in which the aggregate amount in controversy exceeds $5,000,000, exclusive of interest and costs, there are more than one hundred Class members, and at least one member of the putative Class is a citizen of a state different from that of one of the Defendants. This Court also has jurisdiction under Section 16 of the Clayton Act, 15 U.S.C. § 26, and Sections 1 and 2 of the Sherman Act 15 U.S.C. §§ 1 and 46. Venue is appropriate within this district under 28 U.S.C. §1391 and Section 12 of the Clayton Act 15 U.S.C. § 22 because, at all relevant times, Defendants transacted business within this district, and the interstate trade and commerce described hereinafter is carried out, in substantial part, in this district. Further, Defendants and/or their agents may be found in this district. Upon information and belief, the anticompetitive agreement emanated from Forest’s New York headquarters. 47. Defendants’ conduct, as described in this Complaint, was within the flow of, was intended to, and did have a substantial effect on, the interstate commerce of the United States, including in this District. 48. During the class period, Forest manufactured, sold and shipped Bystolic in a continuous and uninterrupted flow of interstate commerce. Defendants’ anticompetitive conduct had a direct, substantial, and reasonably foreseeable effect on interstate commerce. 49. During the class period, each Defendant, or one or more of its affiliates, used the instrumentalities of interstate commerce to join or effectuate their scheme. 50. This Court has personal jurisdiction over each Defendant, because each Defendant has – throughout the United States and including in this District – transacted business, maintained substantial contacts, and/or committed overt acts in furtherance of its illegal scheme and conspiracy. The scheme and conspiracy have been directed at, and have had the intended effect of, causing injury to persons residing in, located in, or doing business throughout the United States, including in this District. 51. This Court has personal jurisdiction over each Defendant under 15 U.S.C. § 22 because each transacts business in this District. Personal jurisdiction lies under Fed. R. Civ. P. 4(k)(2) over the foreign domiciliary defendants. IV. CLASS ACTION ALLEGATIONS 52. Plaintiff brings this action on behalf of herself and, under Federal Rule of Civil Procedure 23(a), (b)(2) and (b)(3), as a representative of a class of End Payors (the “Class”) defined as follows: All persons and entities in the United States and its territories that indirectly purchased, paid and/or provided reimbursement for some or all of the purchase price of Bystolic in any form, other than for resale, from June 2, 2015 through and until the anticompetitive effects of Defendants’ unlawful conduct cease (the “Class Period”). 53. The following persons and entities are excluded from the Class: (a) Defendants and their counsel, officers, directors, management, employees, subsidiaries, and affiliates; (b) All federal and state governmental entities except for cities, towns, municipalities or counties with self-funded prescription drug plans; (c) All persons or entities who purchased Bystolic for purposes of resale or directly from Defendants or their affiliates; (d) Fully-insured health plans (i.e., health plans that purchased insurance from another third-party payor covering 100 percent of the plan’s reimbursement obligations to its members); (e) Any “flat co-pay” consumers whose purchases of Bystolic were paid in part by a third-party payor and whose co-payment was the same regardless of the retail purchase price; (f) Pharmacy benefit managers; and (g) All judges assigned to this case and any members of their immediate families. 54. The Class is so numerous and widely geographically dispersed throughout the United States that joinder of all members is impracticable. Moreover, given the costs of complex antitrust litigation, it would be uneconomic for many plaintiffs to bring individual claims and join them together. The identities of Class members will be readily ascertainable through business records kept in regular order. Plaintiff’s claims are typical of Class members. Plaintiff and all Class members were damaged by the same wrongful conduct by Defendants. Defendants’ anticompetitive conduct deprived the Class members of the benefits of competition from less-expensive generic versions of Bystolic, causing them to pay artificially inflated, supracompetitive prices for Bystolic. 55. Plaintiff will fairly and adequately protect and represent the interests of the Class. The interests of Plaintiff are aligned with, and not antagonistic to, those of the other Class members. 56. Plaintiff is represented by counsel who are experienced and competent in the prosecution of class action antitrust litigation and have particular experience with class action antitrust litigation involving pharmaceutical products. 57. Questions of law and fact common to Class members predominate over questions, if any, that may affect only individual Class members, because Defendants have acted on grounds generally applicable to the entire Class. Such generally applicable questions are inherent in Defendants’ wrongful conduct. 58. Questions of law and fact common to the Class include: (a) Whether the conduct alleged herein constitutes a violation of the antitrust laws; (b) Whether Defendants conspired to suppress generic competition to Bystolic; (c) Whether Defendants’ challenged conduct suppressed generic competition to Bystolic; (d) Whether a relevant antitrust market needs to be defined in this case in light of the existence of direct proof of Defendants’ power to exclude generic competition and charge supracompetitive prices for Bystolic; (e) If a relevant antitrust market needs to be defined, what the definition of the relevant antitrust market for analyzing Defendants’ monopoly power is, and whether Defendants had monopoly power in the relevant antitrust market; (f) Whether Defendants illegally obtained or maintained monopoly power in the relevant market; (g) Whether Defendants’ actions were, on balance, unreasonable restraints of trade; (h) Whether the Patent Settlements included large and unjustified payments in exchange for promises from the generic manufacturers to delay generic entry; (i) Whether the activities of Defendants as alleged herein have substantially affected interstate commerce; (j) Whether, and to what extent, Defendants’ conduct caused antitrust injury (overcharges) to Plaintiff and the Class; and (k) The quantum of overcharge damages paid by the Class in the aggregate. 59. Class action treatment is a superior method for the fair and efficient adjudication of the controversy. Such treatment will permit a large number of similarly-situated persons to prosecute their common claims in a single forum simultaneously, efficiently, and without the unnecessary duplication of evidence, effort, or expense that numerous individual actions would engender. The benefits of proceeding through the class mechanism, including providing injured persons or entities a method for obtaining redress on claims that could not practicably be pursued individually, substantially outweighs potential difficulties in management of this class action. 60. Plaintiff knows of no difficulty to be encountered in the maintenance of this action that would preclude its maintenance as a class action. V. REGULATORY BACKGROUND A. The Regulatory Structure for Approval of Drugs 61. Under the Federal Food, Drug, and Cosmetic Act (“FDCA”), a company seeking to market a new drug must obtain the approval of the FDA by filing a New Drug Application (“NDA”). 21 U.S.C. §§ 301-92. An NDA must include specific data concerning the safety and effectiveness of the drug, as well as information on applicable patents. 21 U.S.C. §§ 355(a), (b). 62. When the FDA approves a brand manufacturer’s NDA, the brand manufacturer may list in the FDA’s book of Approved Drug Products with Therapeutic Equivalence Evaluations (called the “Orange Book”) any patent that it certifies (1) claims either the approved drug product or approved methods of using the drug product, and (2) could reasonably be asserted against a generic manufacturer who makes, uses, or sells the drug product without authorization prior to the expiration of the listed patent(s). Relevant patents issued after NDA approval must be listed in the Orange Book within 30 days of issuance. 21 U.S.C. §§ 355(b)(1), (c)(2). 63. The FDA relies completely on the brand manufacturer’s certification about its patents, as the FDA does not have the resources or authority to verify for accuracy or product or its use. In listing patents in the Orange Book, the FDA merely performs a ministerial act. 1. The Hatch-Waxman Amendments 64. In 1984, Congress enacted the Hatch-Waxman Amendments to the FDCA to expedite the entry of less expensive generic competitors to brand drugs to reduce healthcare expenses nationwide, while also providing for patent term extensions and the ability to file prelaunch infringement suits to bolster pharmaceutical companies’ financial incentives to create new and innovative products. See generally Drug Price Competition and Patent Term Restoration Act, Pub. L. No. 98-417, 98 Stat. 1585 (1984). 65. The Hatch-Waxman Amendments achieved both goals, advancing substantially the rate of generic product launches and ushering in an era of historic revenues and profits for brand pharmaceutical manufacturers. In 1983, before the Hatch-Waxman Amendments, only 35% of the top-selling drugs with expired patents had generic alternatives; by 1998, nearly all did.29 In 1985, prescription drug revenue for brand and generic drugs totaled $21.6 billion; by 2018, total prescription drug revenue had climbed to more than $344 billion, with generic drugs accounting for 90% of prescriptions.30 Generics are now dispensed 97% of the time when a generic form is available.31 29 Congressional Budget Office, How Increased Competition From Generic Drugs Has Affected Prices and Returns in the Pharmaceutical Industry 37 (July 1998), https://www.cbo.gov/sites/default/files/105th-congress-1997-1998/reports/pharm.pdf. 30 See IQVIA Institute, Medicine Use and Spending in the U.S. 2, 5 (May 2019), https://www.iqvia.com/-/media/iqvia/pdfs/institute-reports/medicine-use-and-spending-in- the-us---a-review-of-2018-outlook-to-2023.pdf?_=1591811126454. 31 Id.; see also IMS Institute for Healthcare Informatics, Medicine Use and Shifting Costs of Healthcare 30, 51 (Apr. 2014), 66. The Hatch-Waxman Amendments simplified the regulatory hurdles for prospective generic manufacturers by eliminating the need for them to file lengthy and costly NDAs. A manufacturer seeking approval to sell a generic version of a brand drug may instead file an ANDA. An ANDA relies on the scientific findings of safety and effectiveness included in the brand manufacturer’s NDA. The ANDA applicant must further show that the generic drug is bioequivalent (i.e., that the active ingredient of the proposed generic drug is absorbed in the patient’s blood stream to the same extent and for the same amount of time as the brand counterpart, 21 U.S.C. § 355(j)(8)(B)), and that it is pharmaceutically equivalent (e.g., that it contains the same active ingredient(s), dosage form, route of administration, and strength as the brand drug). Generic drugs that are both bioequivalent and pharmaceutically equivalent are considered “therapeutically equivalent” to the brand drug. See generally 21 U.S.C. §355(j) et 67. The FDCA and Hatch-Waxman Amendments operate on the proven scientific principle that therapeutically equivalent drugs are substitutable. Generic drugs that are therapeutically equivalent to their brand counterparts are given an “AB” rating by the FDA, a designation which causes a pharmacy presented with a prescription for the brand to automatically dispense the generic instead. 2. Paragraph IV Certifications 68. Under the Hatch-Waxman Amendments, a generic manufacturer’s ANDA must contain one of four certifications: i. That no patent for the brand drug has been filed with the FDA (a “Paragraph I certification”); https://oversight.house.gov/sites/democrats.oversight.house.gov/files/documents/IMS- Medicine%20use%20and%20shifting%20cost%20of%20healthcare.pdf. ii. That the patent for the brand drug has expired (a “Paragraph II certification”); iii. That the patent of the brand drug will expire on a particular date and the generic company does not seek to market its generic product before that date (a “Paragraph III certification”); or iv. That the patent for the brand drug is invalid, unenforceable, and/or will not be infringed by the generic manufacturer’s proposed product (a “Paragraph IV certification”). 21 U.S.C. § 355(j)(2)(A)(vii). 69. To obtain FDA approval of an ANDA prior to the expiration of a patent or patents listed in the Orange Book, a generic manufacturer must file a Paragraph IV certification and serve timely notice to the brand manufacturer. The filing of an ANDA with a Paragraph IV certification gives rise to a cause of action for patent infringement pursuant to 35 U.S.C. § 271(e)(2). If the brand manufacturer initiates a patent infringement action against the generic filer within 45 days of receiving notice of the Paragraph IV certification, the FDA will not grant final approval to the ANDA until the earlier of (a) the passage of thirty months (the “30- month stay”), or (b) the issuance of a decision by a court that the patent is invalid or not infringed by the generic manufacturer’s ANDA. 21 U.S.C. § 355(j)(5)(B)(iii). The FDA may grant tentative approval to an ANDA when it determines that the ANDA would otherwise be ready for final approval but for the existence of an unexpired patent for which the generic filer has submitted a Paragraph III certification (i.e., that the generic does not intend to market the ANDA product prior to the expiration of the patent) or the existence of a regulatory exclusivity, such as the 30-month stay. 3. First-Filer’s 180-Day Exclusivity Period 70. Generics may be classified as (1) first-filer generics, (2) later-filing generics, or (3) the brand’s own authorized generic. 71. To encourage manufacturers to seek approval of generic versions of brand drugs, the Hatch-Waxman Amendments grant the first generic manufacturer who files an ANDA with a Paragraph IV certification (the “first-filer”) a 180-day period to market the generic version of the drug, during which the FDA may not grant final approval to any other later-filing generic manufacturer’s ANDA for the same brand drug. 21 U.S.C. § 355(j)(5)(B)(iv) and 21 U.S.C. § 355(j)(5)(D). That is, when a first-filer files a substantially complete ANDA with the FDA and certifies that at least one unexpired patent listed in the Orange Book as covering the brand product is either invalid, unenforceable, or not infringed by the generic’s product, the FDA cannot approve a later-filing generic company’s ANDA until that first-filer generic has been on the market for 180-days, or until the first-filer’s 180-day exclusivity has been forfeited. The 180-day window is referred to as the first-filer’s 180-day “exclusivity” or “exclusivity period.” 72. By contrast, a first-filer that informs the FDA that it intends to wait until all Orange Book listed patents expire before marketing its product (e.g., one that files a Paragraph III certification as to all Orange Book-listed patents) will not receive a 180-day exclusivity period. Congress created the 180-day exclusivity period to incentivize generic manufacturers to file Paragraph IV certifications challenging weak patents, or to invent around such patents by creating non-infringing generics. 73. The Supreme Court has recognized that “this 180-day period of exclusivity can prove valuable, possibly worth several hundred million dollars” to the first-filer.32 32 FTC v. Actavis, Inc., 570 U.S. 136, 133 S. Ct. 2223, 2229 (2013) (internal citation and quotation marks omitted). 74. An authorized generic, or AG, is simply the brand product, sold or licensed by the brand for sale, under generic trade dress, at a cheaper price than the brand price. Because the AG is already approved under the brand manufacturer’s NDA, it can be marketed at any time, including during the first-filer’s 180-day exclusivity period.33 75. A brand can also license a first-filer generic competitor to launch an authorized generic. The first-filer’s launch of an authorized generic triggers its 180-day exclusivity B. The Benefits of AB-Rated Generic Competition 76. Since the FDA deems AB-rated generic versions of brand drugs to be just as safe and effective as their brand counterparts, the only material mode of differentiating the two is their price. On average, generics are at least 10% less expensive than their brand counterparts when there is a single generic competitor. This discount typically increases to 50-80% (or more) when there are multiple generic competitors on the market for a given brand. 77. Every state has adopted laws that either require or permit pharmacies to automatically substitute AB-rated generic equivalents for brand prescriptions (unless the prescribing physician has affirmatively requested the brand). Accordingly, once one generic equivalent enters the market, the generic quickly captures sales of the corresponding brand drug, often capturing 80% or more of the brand’s sales within the first six months. 78. The Federal Trade Commission (“FTC”) found that by 12 months after generic entry, generics on average capture 90% of corresponding brand drug sales and (with multiple generics on the market) prices drop 85% relative to brand prices.34 That is because, once 33 See, e.g., FDA, Guidance for Industry, 180-Day Exclusivity: Questions and Answers at 13, https://www.fda.gov/media/102650/download. 34 See FTC, Pay-For-Delay: How Drug Company Pay-Offs Cost Consumers Billions at 8 (Jan. 2010) (“FTC Pay-for-Delay Study”), multiple generic competitors enter, the competitive process accelerates and multiple generic sellers typically compete vigorously with each other for market share by driving prices further down toward marginal manufacturing costs.35 As a result, competition from generic drugs is viewed by brand drug companies, such as AbbVie, as a grave financial threat. 79. By contrast, generic competition enables purchasers (like Class members here) to purchase substantially less expensive generic versions of a drug instead of the more expensive brand, and to purchase generic versions of a drug at increasingly lower prices as more generic versions of that brand drug enter the market. In addition, generic competition enables purchasers to pay lower prices for their remaining brand drugs when the brand company lowers its brand price to compete with the generic for sales. 80. Once exclusivity is lost and generic entry occurs—an event sometimes referred to as the “patent cliff”—the brand manufacturer can expect a significant drop in profits, as it is forced to either compete by dramatically lowering prices, or accept dramatically lower sales. The tradeoff of longer exclusivity rights in return for quick and effective generic entry after loss of exclusivity was fundamental to the policies and procedures that Congress established in the Hatch-Waxman Act, and embraced by the states in their generic substitution laws. “According to the Congressional Budget Office, generic drugs save consumers an estimated $8 http://www.ftc.gov/sites/default/files/documents/reports/pay-delay-how-drug-company- payoffs-cost-consumers-billions-federal-trade-commission-staff- study/100112payfordelayrpt.pdf. 35 See, e.g., Patricia Danzon & Li-Wei Chao, Does Regulation Drive Out Competition in Pharmaceutical Markets?, 43 J.L. & Econ. 311, 314, 339-41, 354-55 (2000). to $10 billion a year at retail pharmacies. Billions more are saved when hospitals use generics.”36 C. Brand and Generic Companies Have Strong Financial Incentives to Agree to Anticompetitive Terms 81. Until a generic version of the brand drug enters the market, there is no bioequivalent generic drug to substitute for and compete with the brand drug, and therefore the brand manufacturer can continue to profitably charge supracompetitive prices. Brand manufacturers, such as Defendants, are well aware of generics’ rapid erosion of their brand sales, and thus seek to delay and stall the impact of generic competition for as long as possible, sometimes (as here) resorting to illegal means. 82. One way that brand manufacturers game the system, causing an anticompetitive effect, is by paying generic manufacturers to delay entering the market. These agreements not to compete are sometimes referred to as or “pay-for-delay agreements,” and they have long concerned the FTC. Brand and generic manufacturers execute pay-for-delay agreements to take advantage of the regulatory consequences associated with the generic manufacturers’ Paragraph IV certifications. 83. In a typical pay-for-delay agreement, the brand manufacturer pays a generic manufacturer to delay or abandon market entry. The brand manufacturer preserves its monopoly by effectively paying some of its monopoly profits to the generic manufacturer, which in turn agrees to delay marketing its product. Because of the sharp price drop that would result from generic competition, both the brand and the generic manufacturer can make 36 Generic Drugs Undergo Rigorous FDA Scrutiny, U.S. Food & Drug Admin. (Oct. 8, 2014), https://www.fda.gov/consumers/consumer-updates/generic-drugs-undergo-rigorous-fda- scrutiny. more money from this arrangement than from competing against each other for increasingly smaller margins. 84. Pay-for-delay agreements often take the form of settlement agreements to end patent infringement suits filed by brand manufacturers when they get notice of an ANDA with a Paragraph IV certification concerning one or more of their patents. Instead of defending their patents in court, as the Hatch-Waxman Act’s drafters intended, the brand company pays the generic manufacturer to stay off the market, allowing both companies to benefit from monopoly profits. These agreements are also called “reverse-payment agreement,” because the plaintiff pays the defendant to end the suit—the opposite of what normally happens in a civil settlement. D. Pay-for-Delay Agreements with First-Filers Can Create Bottlenecks for Later-Filing Generics 85. An anticompetitive agreement entered into between the brand and the first-filer generic often creates a bottleneck preventing the later ANDA filers from launching, since the later ANDA filers cannot launch earlier than 180 days after the first-filer’s launch. 86. Later ANDA filers have more modest financial prospects than the first-filer generic because the later filers have no expectation of any form of market exclusivity, such as the first-filer’s 180-day exclusivity. By the time the later ANDA filers enter the market, they typically must compete with the brand, the first-filer, an authorized generic, and other later 87. Nevertheless, in the absence of an anticompetitive agreement between the brand company and the first-filer, the later ANDA filers have procompetitive incentives. They are motivated to enter the market as early as possible because the sooner they enter, the sooner they can earn profits by competing for sales in the market, which results in lower prices. 88. However, later ANDA filers cannot obtain final FDA approval to enter the market until the first-filer’s 180-day exclusivity has run or been forfeited. An agreement between the brand and the first-filer that delays the first-filer’s entry thus creates a bottleneck that, by delaying the first filer’s 180-day exclusivity, consequently delays the later ANDA filers’ entry as well. 89. Agreements causing such bottlenecks are fundamentally anticompetitive and are contrary to the goals of the Hatch-Waxman statutory scheme. In particular, they extend the brand manufacturer’s monopoly profits by blocking and delaying access to more affordable generic drugs, forcing purchasers to buy the more expensive brand drug instead. VI. FACTUAL ALLEGATIONS A. Basic Chemistry Relating to the Active Pharmaceutical Ingredient in the Drug Product Bystolic 90. Molecules are composed of atoms (e.g., carbon, nitrogen or hydrogen) that are bonded to each other through the sharing of electrons. The atom carbon forms four bonds and tends to adopt a tetrahedral structure. That three-dimensional arrangement can be envisioned as a tetrahedron with the carbon atom at the center and the four substituents at the four vertices of the tetrahedron. 91. The chemical symbol for a carbon atom is “C.” The figure below depicts a carbon atom (labeled as “C”) bonded to four different chemical substituents (labeled as “X1,” “X2,” “X3,” and “X4”). The straight lines from the carbon atom (at the center) to “X1” and “X4” are intended to convey that they are in the plane of the page. The solid wedge from the carbon atom to “X3” is intended to convey that it is coming out of the page towards the reader. And the hashed wedge from the carbon atom to “X2” is intended to convey that it is coming out of the page but away from the reader. Thus, the above figure reflects a three-dimensional tetrahedral structure with a carbon atom at its center. 92. When a carbon atom is attached to four different substituents in a tetrahedral arrangement such as that shown above, the substituents can be arranged in either of two conformations, as depicted below, with a mirror line between them. Note that, much like one’s left and right hands, these two arrangements are mirror images of one another. And, much like one’s left and right hands, they cannot be superimposed on one another by rotation. A carbon atom bonded to four different substituents can thus exist as either of two “stereoisomers” and such a carbon atom is referred to as a “chiral center.” Naming conventions exist to distinguish these two stereoisomers from one another, and a commonly used terminology refers to one configuration as the “R” configuration and the other as the “S” configuration. 93. Distinguishing between stereoisomers can be particularly important in biological systems because many active pharmaceutical ingredients (“APIs”) in drugs interact with naturally occurring receptors in the human body by fitting into a three-dimensional site on the receptor, much like a left hand fits into a left-handed glove. Just as a left hand would not fit properly into a right-handed glove, the wrong stereoisomer often will not fit into the intended receptor site. Thus, it is not uncommon for one stereoisomer to exhibit a desired pharmacological activity in biological systems while the other does not. 94. Carbon is so ubiquitous in organic chemicals that a carbon atom in chemical structures is often abbreviated as a vertex, rather than as a “C,” with the understanding that such vertices are carbon. The chemical symbol for hydrogen is “H” and hydrogen only forms one bond. Because hydrogen is also ubiquitous and the number of chemical bonds that carbon and hydrogen make (i.e., 4 and 1, respectively) is so well known, hydrogen is often omitted from chemical structures and its presence is assumed when a carbon has less than four bonded substituents. 95. On March 31, 1987, the United States Patent and Trademark Office (“PTO”) issued United States Patent No. 4,654,362 (“the ’362 Patent”). The ’362 Patent disclosed a number of different chemical compounds, including the following chemical compound: 96. The unlabeled vertices above correspond to a carbon atom and each of those carbon atoms (vertices) is connected to other atoms. To the extent a particular carbon atom has less than four bonds depicted, the remainder are hydrogen atoms. With this understanding in mind, each asterisk in the above chemical structure corresponds to a chiral center – i.e., a carbon atom bonded to four different substituents – that can adopt either of two configurations that can be labeled as either an “R” or “S” configuration. As a result, the above chemical structure discloses ten different possible stereoisomers with the following configurations: 1. SRRR 6. SRSS 2. RSSS 7. RSRR 3. SRRS 8. RRSS 4. RSSR 9. SSSS 5. SRSR 10. RRRR 97. Forest was, and its successor in interest Allergan is, the holder of NDA No. 21- 742 for Bystolic. The active ingredient in Bystolic is a mixture of two of the above ten stereoisomers: the SRRR and RSSS stereoisomers (i.e., nos. 1 and 2, above). The mixture of these two stereoisomers is referred to as nebivolol, and both are present in Bystolic as a hydrochloride salt. B. Forest’s Bystolic Patents 98. Forest certified to the FDA that the ’040 and ’580 Patents covered Bystolic, and FDA listed those patents in the Orange Book. The ’580 Patent was issued on June 2, 1998 and expired seventeen years later, on June 2, 2015. Accordingly, the ’580 Patent afforded Forest no protection from generic competition for Bystolic beyond June 2, 2015. 99. The ’040 Patent issued from United States Application Serial No. 07/825,488 (“the ’488 Application”) was filed on January 24, 1992. To understand the impact of the prosecution of the ’488 Application at the PTO on the scope of the issued claims in the ’040 Patent, it is important to understand the effect of the choice of transition in a patent claim. “A patent claim typically has three parts: the preamble, the transition, and the body.” Donald S. Chisum, CHISUM ON PATENTS § 8.06[1](b) (2003). “The preamble is an introductory phrase that may summarize the invention, its relation to the prior art, or its intended use or properties.” Id. § 8.06[1](b)[i]. “The transition is a phrase connecting the preamble to the body of the claim. The content of the phrase may indicate whether the elements stated in the body are ‘open’ or ‘closed.’” Id. § 8.06[1](b)[ii]. “The body of the claim is the recitation or listing of the elements and limitations which define the product or process to be encompassed within the patent monopoly.” Id. § 8.06[1](b)[iii]. 100. There are three commonly used transitional phrases: “comprising,” “consisting of,” and “consisting essentially of.” Id. § 8.06[1](b)[ii]; Conoco, Inc. v. Energy & Envtl. Int’l, L.C., 460 F.3d 1349, 1360 (Fed. Cir. 2006). These are “terms of art in patent law that ‘define the scope of the claim with respect to what unrecited additional components or steps, if any, are excluded from the scope of the claim.’” Id. (quoting the Manual of Patent Examining Procedures). At one end of the spectrum, the phrase “comprising” signifies that the claim is “open” to the addition of unrecited components or steps. CIAS, Inc. v. Alliance Gaming Corp., 504 F.3d 1356, 1360 (Fed. Cir. 2007). For example, a claim reciting a product “comprising” three ingredients A, B and C encompasses a product composed of A, B, C and D (i.e., the addition of D to the A-B-C combination does not avoid infringement). 101. The originally-filed claims in the application that issued as the ’040 Patent employed the open transition “comprising.” For example, originally-filed claim 19 covered pharmaceutical compositions “comprising” a “pharmaceutically acceptable carrier” and the SRRR and RSSS stereoisomers of nebivolol. The use of the open transition “comprising” meant that original claim 19 covered formulations having the SRRR and RSSS stereoisomers of nebivolol, even if the formulations also included some or all of the other eight unclaimed stereoisomers of nebivolol. The PTO examiner therefore rejected those claims based upon the prior art ’362 Patent described above. The examiner reasoned that the ’362 Patent taught mixtures of various of the stereoisomers described above, and thus were covered by pending claim 19. 102. In response, the applicants admitted that the ’362 Patent taught “undefined mixtures that may include the presently claimed compounds in admixture with other stereoisomers of the Base Compound. . . .” More specifically, the applicants admitted that “Compound 84 . . . is an undefined mixture of the RSRR, RSSS, SRSS and SRRR isomers, and Compound 87 . . . is an undefined mixture of the RSRS, RSSR, and SRRS isomers.” In an attempt to overcome the rejection, the applicants narrowed the claims by substituting new claims utilizing the transition “consisting essentially of” rather than “comprising.” In doing so, the applicants emphasized that the purpose of the amendment was to distinguish their claims from the undefined mixtures of other nebivolol isomers disclosed in the Prior Art ’362 Patent: Claims 18 and 19 have been rewritten as new Claims 25 and 26. Claim 25 recites “A composition consisting essentially of the compound . . .”, and Claim 26 recites “A pharmaceutical composition consisting essentially of . . . [the two compounds (a) and (b)]”. This amendment is being made to more clearly distinguish the claimed invention over the prior art [’362 Patent] which, as is explained in detail below, discloses undefined mixtures that may include the presently claimed compounds in admixture with other stereoisomers of [nebivolol]. Favorable consideration of the amended claims is respectfully requested. 103. The transition “consisting essentially of” in a patent claim narrows the claim relative to “comprising.” AK Steel Corp. v. Sollac and Ugine, 344 F.3d 1234, 1239 (Fed. Cir. 2003). “[W]ith respect to a ‘consisting essentially of’ claim, there is no infringement where the accused product contains additional, unclaimed ingredients that materially affect the basic and novel properties of the invention.” Yoon Ja Kim v. Conagra Foods, Inc., 465 F.3d 1312, 1320-21 (Fed. Cir. 2006). Thus, for a claim reciting a product “consisting essentially of” ingredients A, B and C, the addition of unrecited ingredient D will avoid infringement if D has a material effect on the basic and novel properties of the claimed invention. 104. The PTO examiner, however, was not persuaded that the use of the “consisting essentially of” transition distinguished the then-pending claims from the ’362 Patent. He therefore maintained his rejection of the claims. The applicants for the ’040 Patent again argued that it was impossible to tell from the ’362 Patent which stereoisomers, and in what amounts, were definitely present in the disclosed mixtures: There is no way that one can determine from the teachings of the patent the specific stereoisomeric configuration of [the prior art ’362 Patent’s] compound Nos. 84 and 87. The Examiner continued to maintain his rejections and ultimately issued a final rejection of the “consisting essentially of” Claims 25 and 26, as anticipated by the ’362 Patent. He also rejected the claims as obvious. 105. The applicants for the ’040 Patent appealed the examiner’s final anticipation and obviousness rejections to the Board of Patent Appeals and Interferences (“the Board”). In their brief, the applicants continued to argue that it was impossible to say exactly which stereoisomers (and how much of them) were present in Compound 84 of the prior art ’362 Patent, but that the “possible” stereoisomers present in unknown amounts were RSRR, RSSS, SRRR and SRSS. During the course of briefing the appeal to the Board, the Examiner dropped the anticipation rejection. 106. The Board nevertheless addressed the anticipation issue and made certain findings and conclusions regarding the relationship between then-pending Claim 26 and Compound 84 of the ’362 Patent. Specifically, the Board concluded: [The ’362 Patent’s] disclosure of compound 84, together with its designation “AB,” appears to describe the individual RSSS, SRRR, RSRR and SRSS stereoisomers “just as surely as if they were identified in the reference by name.” 107. The Board then determined that the “consisting essentially of” transition in then-pending Claim 26 caused the claim to cover the undefined mixture of isomers in the Prior Art ’362 Patent: It is well settled that “the phrase ‘consisting essentially of’ limits the scope of a claim to the specified ingredients and those that do not materially affect the basic and novel characteristic(s) of a composition.” Here, a basic and novel characteristic of the pharmaceutical composition of claim 26 is its blood pressure reducing or antihypertensive effect. Thus, claim 26 is open to ingredients that do not materially affect its antihypertensive activity. [The prior art ’362 Patent’s] antihypertensive compound 84 is a mixture of four stereoisomers: RSSS, SRRR, RSRR and SRSS. Because the RSSR and SRSS stereoisomers do not materially affect blood pressure reducing or antihypertensive activity, it appears that they are not excluded from the composition of claim 26. (internal citation omitted and emphasis added). Accordingly, the Board ordered the Examiner to reconsider his withdrawal of the anticipation rejection based on the Prior Art ’362 Patent: Specifically, the examiner should consider whether claim 26 ‘reads on’ [the ’362 Patent’s] compound 84 taking into account the appropriate principles of claim interpretation and the foregoing remarks. The very clear upshot of the Board’s decision was that the claims of the ’488 Application were not patentable unless the claims excluded the unclaimed stereoisomers, particularly the RSSR and SRSS stereoisomers. 108. On remand from the Board, the applicants for the ’040 Patent did not even attempt to argue against anticipation in view of the Board’s opinion. Instead, they further narrowed their claims by replacing “consisting essentially of” with “consisting of,” in new Claims 27 and 28. And based on that change, applicants argued that the new “consisting of” limitation excluded the undefined mixture of possible stereoisomers in the ’362 Patent: Applicants respectfully submit that the claims, as amended, are patentable over [the prior art ’362 Patent]. Applicants submit that neither a composition consisting of the RSSS enantiomer, nor a composition consisting of the RSSS enantiomer and its enantiomer the SRRR enantiomer, are disclosed in [the ’362 Patent]. [The ’362 Patent] discloses the base compound, as an undefined mixture of stereoisomers, as compound 84 (designated as “AB”) and 87 (designated as “AA”), shown in the table in Col. 21 of the patent. 109. Once again, the applicants expressly noted that “Compound 84 [of the prior art ’362 Patent] is an undefined mixture of the RSRR, RSSS, SRSS and SRRR isomers, and Compound 87 [] is an undefined mixture of the RSRS, RSSR, and SRRS isomers.” They argued that the new “consisting of” language excluded compounds containing such additional isomers: [I]t is clear that the cited [the ’362 Patent] discloses neither a composition consisting of the RSSS enantiomer of the base compound, nor a composition consisting of the RSSS and SRRR enantiomers. 110. And again, applicants did not distinguish their claims based on any particular amount or source of possible unrecited stereoisomers in the “undefined mixture” of the ’362 111. The phrase “consisting of” is the narrowest of the transitions and it “signifies restriction and exclusion of unrecited steps or components.” Manual of Patent Examining Procedures § 2111.03; Norian Corp. v. Stryker Corp., 363 F.3d 1321, 1331 (Fed. Cir. 2004). In light of the Board’s reasoning and the applicants’ comments and amendments, it is clear that the narrowing amendment was intended to and did exclude the presence of the unclaimed stereoisomers, particularly the RSSR and SRSS stereoisomers (i.e., the claims do not cover formulations containing the unclaimed stereoisomers, especially the RSSR and SRSS stereoisomers). 112. The Examiner then allowed the “consisting of” Claims 27 and 28, which ultimately issued as Claims 2 and 3 of the ’040 Patent in 2003. 113. Subsequently, the ’040 Patent was subjected to reexamination proceedings and a reexamination certificate issued in 2009. C. Forest’s Bystolic Patents 114. Alkem, Amerigen, Glenmark, Indchemie, Hetero, Torrent and Watson were the first generic manufacturers to file ANDAs with the FDA containing Paragraph IV certifications regarding Bystolic patents. For example, in letters granting final approval to their ANDAs, the FDA noted that each was “one of the first ANDA applicants to submit a substantially complete ANDA with a paragraph IV certification for Nebivolol Tablets.”37 115. Because the Generic Competitors were the first companies to file substantially complete ANDAs with Paragraph IV certifications, they each stood to receive 180 days of marketing exclusivity during which the FDA would not give final approval to any later ANDA filer’s generic equivalent of Bystolic. 116. Forest received the Generic Competitors’ Paragraph IV notice letters on the following dates: 37 See, e.g., 11/27/2015 Letter from FDA to Watson, https://www.accessdata.fda.gov/ drugsatfda_docs/appletter/2015/203683Orig1s000Ltr.pdf; 5/27/2017 Letter from FDA to Glenmark, https://www.accessdata.fda.gov/drugsatfda_docs/appletter/2017/ 203821Orig1s000ltr.pdf; 6/24/2015 Letter from FDA to Alkem, https://www.accessdata.fda.gov/drugsatfda_docs/appletter/2015/ 203741Orig1s000ltr.pdf. • Torrent: February 2, 201238 • Indchemie: February 3, 201239 • Alkem: February 3, 201240 • Watson: February 13, 201241 • Amerigen: February 16, 201242 • Glenmark: February 20, 201243 • Hetero: February 17, 201244 117. Because they contained Paragraph IV certifications, these notice letters were required to include a detailed statement of the factual and legal bases as to why the ’040 Patent was invalid, unenforceable, and/or not infringed by their ANDA products. The Paragraph IV notice letters were required to include an offer of confidential access to each Generic Competitor’s ANDA under the Hatch-Waxman Act. The notice letters gave rise to a potential cause of action for patent infringement, thereby allowing Forest to file suit against the Generic Competitors under the Hatch-Waxman Act (if Forest otherwise had a basis to sue under Rule 38 Forest Laboratories, et al., v. Torrent Pharmaceuticals Ltd. et al., 12-cv-05030 (D. Del. Mar. 13, 2012) (ECF No. 1 ¶ 93). 39 Forest Laboratories, et al. v. Indchemie Health Specialties PVT et al., 12-cv-01855 (N.D. Ill. Mar. 14, 2012) (ECF No. 1 ¶ 22). 40 Id. ¶ 38. 41 Forest Laboratories, et al., v. Torrent Pharmaceuticals Ltd. et al., 12-cv-05030 (D. Del. Mar. 13, 2012) (ECF No. 1 ¶ 108). 42 Id. ¶ 123. 43 Id. ¶ 138. 44 Id. ¶ 153. D. The Bystolic Patent Litigation 118. On March 13, 2012, in response to their Paragraph IV certification letters, Forest filed a patent infringement lawsuit in the United States District Court for the District of Delaware against Torrent, Watson, Amerigen, Glenmark, and Hetero.45 119. On March 14, 2012, in response to their Paragraph IV certification letters, Forest filed a patent infringement lawsuit in the United States District Court for the Northern District of Illinois against Indchemie and Alkem.46 120. By order of the Judicial Panel for Multidistrict Litigation, these cases were consolidated into In re Nebivolol Patent (’040) Litigation, 12-cv-5026 (N.D. Ill. June 12, 2012) (ECF No. 1) (hereafter referred to as the “Nebivolol Patent Litigation”). 121. Forest could not prevail in the Nebivolol Patent Litigation. The sole independent claim asserted by Forest in the Bystolic Patent Litigation was claim 2, as shown 2. A pharmaceutical composition consisting of a pharmaceutically acceptable carrier and, as active ingredients: (a) the blood pressure reducing compound [2S,αR, 2′R,α′R]-α,α′ [iminobismethylene]bis[6-fluoro-3,4-dihydro-2H-1-benzopyran-2-methanol] having the formula: 45 Forest Laboratories, et al., v. Torrent Pharmaceuticals Ltd. et al., 12-cv-05030 (D. Del. Mar. 13, 2012) (ECF No. 1). 46 Forest Laboratories, et al. v. Indchemie Health Specialties PVT et al., 12-cv-01855 (N.D. Ill. Mar. 14, 2012) (ECF No. 1). or a pharmaceutically acceptable acid addition salt thereof; and (b) the compound [2R,αS,2′S,α′S]-α,α′-[iminobismethylene]bis[6-fluoro-3,4- dihydro-2H-1-benzopyran-2-methanol] having the formula: or a pharmaceutically acceptable acid addition salt thereof. ’040 Patent at 11:33-12:22. Thus, claim 2 is limited to a pharmaceutical composition consisting of a pharmaceutically acceptable carrier and, as active ingredients, SRRR-nebivolol and RSSS-nebivolol (or pharmaceutically acceptable acid addition salts). 122. The Generic Competitors were well aware of the prosecution history of the ’040 Patent and the narrowing amendments the applicants had made. During claim construction proceedings in the Nebivolol Patent Litigation, they correctly argued that the term “consisting of” in claim 2 of the ’040 Patent “excludes any unrecited stereoisomers of nebivolol.” The Generic Competitors’ products did not infringe because they included at least small amounts of the unrecited stereoisomers of nebivolol, including the RSSR and SRSS stereoisomers. 123. Early on in the Bystolic Patent Litigation, the Generic Competitors pressed the argument that the “consisting of” transition precluded the use of a plurality of inactive ingredients. Their position was premised on the argument that (1) a “pharmaceutically acceptable carrier” referred to an individual inactive ingredient in a pharmaceutical formulation; (2) the “consisting of” transition “closed” the claim to unrecited inactive ingredients; and (3) therefore, the claims did not cover formulations having two or more inactive ingredients. At least one other court has construed “pharmaceutically acceptable carrier” to mean “a conventional pharmaceutically acceptable excipient or additive. . . .” Schering Corp. v. Mylan Pharms., Inc., 2011 U.S. Dist. LEXIS 63825, at *36 (D.N.J. Jun. 15, 2011). To the extent this interpretation applied in the Nebivolol Patent Litigation, the Generics’ products did not infringe for this additional reason. 124. As a result of the foregoing, Forest could not prevail in proving literal infringement of the asserted claims of the ’040 Patent. And, in light of the prosecution history of the ’040 Patent, Forest could not prevail based on the doctrine of equivalents. In addition, Forest’s invalidity defenses concerning the asserted claims of the ’040 Patent were weak and it could not have prevailed against the Generics’ invalidity arguments. As the Board explained during the prosecution of the ’040 Patent: [The ’362 Patent’s] disclosure of compound 84, together with its designation “AB,” appears to describe the individual RSSS, SRRR, RSRR and SRSS stereoisomers “just as surely as if they were identified in the reference by name.” The ’362 Patent was prior art to the ’040 Patent. In light of the ’362 Patent’s essentially explicit teaching of a mixture of “the individual RSSS, SRRR, RSRR and SRSS stereoisomers” of nebivolol, the asserted compositions in the ’040 Patent were anticipated by, or obvious in view of, the prior art, including other pertinent prior art such as Van de Water et al., Pharmacological and Hemodynamic Profile of Nebivolol, a Chemically Novel, Potent, and Selective B1-Adrenergic Antagonist, Journal of Cardiovascular Pharmacology, 11, No. 5, 552- 563 (1988). Any purported evidence of secondary indicia of nonobviousness was insufficient to overcome the clear prima facie obviousness of the claims. E. Forest Enters into Unlawful Reverse-Payment Agreements with the Generic Competitors 125. Starting on October 24, 2012, Forest began entering into settlements with Generic Competitors to resolve the Nebivolol Patent Litigation. Forest’s internal and external counsel have conceded that each of these settlements also included “side-deals”: 126. These side-deals were also listed in Forest’s Merger Agreement with Actavis, as “material contracts” that on information and belief “involve payments . . . of consideration in excess of $15,000,000.”47 In addition, Forest has also admitted that it reimbursed “certain of the Settling Defendants’ legal costs in connection with the patent litigation.”48 Accordingly, on information and belief, Forest paid each Generic Competitor at least $15,000,000 but likely more, in reverse-payments to resolve the Nebivolol Patent Litigation and induce the Generic Competitors to quit the patent fight. 47 In re Namenda Direct Purchaser Antitrust Litig., 15-cv-07488-CM-RWL (S.D.N.Y. Mar. 7, 2019) (ECF No. 680-22 at 69). 48 https://www.sec.gov/Archives/edgar/containers/fix010/38074/000003807413000024/ R17.htm. 127. The Hetero reverse-payment included the “SETTLEMENT AGREEMENT between Forest Laboratories, Inc. and Forest Laboratories Holdings, Ltd, and Hetero USA Inc. and Hetero Labs Ltd. dated October 24, 2012,” plus payment for Hetero’s expended litigation costs, and a “FINAL TERM SHEET between Hetero Drugs Ltd. and Forest Laboratories Ireland Ltd. dated October 5, 2012, in connection with the settlement of BYSTOLIC patent dispute.”49 128. On information and belief, in addition to the monies Forest paid Hetero for Hetero’s expended litigation costs, pursuant to the “FINAL TERM SHEET,” Forest paid Hetero more than $15,000,000. 129. The Torrent reverse-payment included the “SETTLEMENT AGREEMENT between Forest Laboratories, Inc. and Forest Laboratories Holdings, Ltd., and Torrent Pharmaceuticals Ltd. and Torrent Pharma Inc. dated November 21, 2012,” plus payment for Torrent’s expended litigation costs, and a “PATENT ASSIGNMENT AGREEMENT between Torrent Pharmaceuticals Ltd and Forest Laboratories Holdings Ltd. dated November 21, 2012, in connection with the settlement of BYSTOLIC patent dispute.”50 130. On information and belief, in addition to the monies Forest paid Torrent for Torrent’s expended litigation costs, pursuant to the “PATENT ASSIGNMENT AGREEMENT,” Forest paid Torrent more than $15,000,000. 131. The Alkem reverse-payment included the “SETTLEMENT AGREEMENT between Forest Laboratories, Inc. and Forest Laboratories Holdings, Ltd., and Alkem Laboratories Ltd. dated November 27, 2012,” plus payment for Alkem’s expended litigation 49 In re Namenda Direct Purchaser Antitrust Litig., 15-cv-07488-CM-RWL (S.D.N.Y. Mar. 7, 2019) (ECF No. 680-22 at 179). costs, and a “TERM SHEET between Alkem Laboratories Ltd., Indchemie Health Specialties Private Ltd., and Forest Laboratories Ireland Ltd. dated November 28, 2012, in connection with the settlement of BYSTOLIC patent dispute.” Alkem and Forest also entered into an “AMENDMENT NO. 1 TO SETTLEMENT AGREEMENT . . . on January 9, 2013.”51 132. On information and belief, in addition to the monies Forest paid Alkem for Alkem’s expended litigation costs, pursuant to the Alkem “TERM SHEET,” Forest paid Alkem more than $15,000,000. 133. The Indchemie reverse-payment included the “SETTLEMENT AGREEMENT between Forest Laboratories, Inc. and Forest Laboratories Holdings, Ltd., and Indchemie Health Specialties Private Ltd. dated November 27, 2012,” plus payment for Indchemie’s expended litigation costs, and a “TERM SHEET between Alkem Laboratories Ltd, Indchemie Health Specialties Private Ltd, and Forest Laboratories Ireland Ltd. dated November 28, 2012, in connection with the settlement of BYSTOLIC patent dispute.”52 134. On information and belief, in addition to the monies Forest paid Indchemie for Indchemie’s expended litigation costs, pursuant to the Indchemie “TERM SHEET,” Forest paid Indchemie more than $15,000,000. 135. The Glenmark reverse-payment included the “SETTLEMENT AGREEMENT between Forest Laboratories, Inc. and Forest Laboratories Holdings, Ltd, and Glenmark Generics Inc., USA and Glenmark Generics Ltd. dated December 21, 2012,” plus payment for Glenmark’s expended litigation costs, and a “COLLABORATION AND OPTION AGREEMENT between Glenmark Pharmaceuticals S.A. and Forest Laboratories Holdings 51 Id. Ltd. dated December 21, 2012, in connection with the settlement of BYSTOLIC patent dispute.”53 136. On information and belief, in addition to the monies Forest paid Glenmark for Glenmark’s expended litigation costs, pursuant to the “COLLABORATION AND OPTION AGREEMENT,” Forest paid Glenmark more than $15,000,000. 137. The Amerigen reverse-payment included the “SETTLEMENT AGREEMENT between Forest Laboratories, Inc. and Forest Laboratories Holdings, Ltd., and Amerigen Pharmaceuticals, Inc. and Amerigen Pharmaceuticals, Ltd. dated July 18, 2013,” plus payment for Amerigen’s expended litigation costs, and a “BINDING TERM SHEET COLLABORATION AGREEMENT between Forest Laboratories, Inc. and Amerigen Pharmaceuticals, Ltd. dated July 18, 2013, in connection with the settlement of BYSTOLIC patent dispute.”54 138. On information and belief, in addition to the monies Forest paid Amerigen for Amerigen’s expended litigation costs, pursuant to the “BINDING TERM SHEET COLLABORATION AGREEMENT,” Forest paid Amerigen more than $15,000,000. 139. The Watson reverse-payment included the “SETTLEMENT AGREEMENT between Forest Laboratories, Inc. and Forest Laboratories Holdings, Ltd., and Watson Laboratories, Inc. (NV), Watson Laboratories, Inc. (DE), Watson Laboratories, Inc. (NY), Watson Laboratories, Inc. (CT), Watson Pharma, Inc., and Actavis, Inc. dated November 6, 2013,” plus payment for Watson expended litigation costs, and “(a) the LETTER from Forest Laboratories, Inc. to Moksha8, Inc. dated November 1, 2013 and (b) TERMINATION AND 53 Id. 54 Id. at 180. RELEASE AGREEMENT between [Watson] and Moksha8, Inc. dated November 4, 2013, in connection with the settlement of BYSTOLIC patent dispute.”55 140. On information and belief, in addition to the monies Forest paid Watson for Watson’s expended litigation costs, pursuant to the “(a) the LETTER from Forest Laboratories, Inc. to Moksha8, Inc. dated November 1, 2013 and (b) TERMINATION AND RELEASE AGREEMENT between [Watson] and Moksha8, Inc.,” Forest paid Watson more than $15,000,000. 141. On information and belief, the value of each reverse-payment exceeded Forest’s avoided litigation costs. 142. In exchange for these reverse-payments, each Generic Competitor agreed not to compete with Forest in the market for nebivolol HCl, in which Forest had a monopoly, for so long as all others did so also, until September 17, 2021 (a mere three months prior to expiry of the ’040 Patent).56 143. The purpose and effect of the reverse-payment agreements were to delay Forest from having to face lower-priced generic competition for years. 144. But for the reverse-payment agreements, the Generic Competitors would have been ready, able, and willing to launch their generic versions of Bystolic much earlier. 145. Specifically, the Generic Competitors would have launched by the later of: (a) June 2015, which was the expiry of the only other patent that Forest contended covered Bystolic (the ’580 Patent), or (b) the date their ANDAs were finally approved. 55 Id. 56 https://www.sec.gov/Archives/edgar/containers/fix010/38074 /000003807413000024/ R17.htm 146. By operation of the CLPs, if just one Generic Competitor launched a generic version of Bystolic prior to September 17, 2021 pursuant to any of the three above scenarios, all of the other Generic Competitors would have entered the market. 147. By about October 2012, when Forest and the Generic Competitors began entering into the reverse-payment agreements, Bystolic was generating hundreds of millions of dollars per year in revenues for Forest. Losing a substantial portion of that revenue stream in the event any of the Generic Competitors were to prevail on non-infringement or other defenses – or in the event that Forest had not induced the Generic Competitors with reverse- payments to agree to delay launching generic Bystolic – would have drastically reduced Forest’s profits. Thus, Forest had enormous incentives to avoid competition from the Generic Competitors by entering into reverse-payment agreements. 148. Forest’s willingness to provide large payments to each Generic Competitor in exchange for a multi-year delay in competition amounted to an agreement to share with the Generic Competitors the monopoly profits from sales of branded Bystolic at supracompetitive VII. EFFECTS OF THE SCHEME ON COMPETITION AND DAMAGES TO THE PLAINTIFFS AND THE CLASS 149. U.S. sales of Bystolic were approximately $1 billion in 2017. Forest received millions of dollars more in sales than it would have achieved absent Defendants’ unlawful scheme to prevent and delay generic competition. Generic Bystolic products would have been priced at a fraction of the cost of brand Bystolic and would have quickly captured the vast majority of the market for nebivolol HCl. 150. Defendants’ unlawful agreement prevented and delayed the sale of generic Bystolic in the United States and unlawfully enabled Forest to sell its branded Bystolic at artificially inflated prices. But for Defendants’ unlawful conduct, generic competitors would have been able to compete, unimpeded, with their own generic versions of Bystolic. 151. Were it not for Defendants’ anticompetitive conduct, Plaintiff and other members of the Class would have purchased lower-priced generic Bystolic, instead of the higher-priced brand Bystolic, during the Class Period. 152. As a consequence, Plaintiff and other members of the Class have sustained substantial losses and damage to their business and property in the form of overcharges, the exact amount of which will be the subject of proof at trial. VIII. MONOPOLY POWER AND MARKET DEFINITION 153. The pharmaceutical marketplace is characterized by a “disconnect” between product selection and the payment obligation. State laws prohibit pharmacists from dispensing many pharmaceutical products, including Bystolic, to patients without a prescription. The prohibition on dispensing certain products without a prescription creates this disconnect. The patient’s doctor chooses which product the patient will buy while patient (and in most cases his or her insurer) has the obligation to pay for the product. 154. Brand manufacturers, including Forest, exploit this price disconnect by employing large sales forces that visit doctors’ offices and persuade them to prescribe the brand manufacturers’ products. These sales representatives do not advise doctors of the cost of the branded products. Studies show that doctors typically are not aware of the relative costs of brand pharmaceuticals and, even when they are aware of the relative costs, they are largely insensitive to price differences because they do not pay for the products. The result is a marketplace in which price plays a comparatively unimportant role in product selection. 155. The relative unimportance of price in the pharmaceutical marketplace reduces what economists call the price elasticity of demand – the extent to which unit sales go down when price goes up. This reduced price elasticity, in turn, gives brand manufacturers the ability to raise prices substantially above marginal cost without losing so many sales as to make the price increase unprofitable. The ability to profitably raise prices substantially above marginal costs is what economists and antitrust courts refer to as market power. The result of these pharmaceutical market imperfections and marketing practices is that brand manufacturers gain and maintain market power with respect to many branded prescription pharmaceuticals, including Bystolic. 156. At all relevant times, Defendants had monopoly power over nebivolol HCl products because they had the power to exclude competition and/or raise or maintain the price of the drug they sold as Bystolic at supracompetitive levels without losing enough sales to make supracompetitive prices unprofitable. 157. “[T]he ‘size of the payment from a branded drug manufacturer to a prospective generic is itself a strong indicator of power’—namely, the power to charge prices higher than the competitive level.”57 And a firm that lacks monopoly power is not “likely to pay ‘large sums’ to induce ‘others to stay out of its market.’”58 158. A small but significant, non-transitory price increase for Bystolic by Defendants would not have caused a significant loss of sales to non-nebivolol HCl products. 159. Bystolic does not exhibit significant, positive cross-elasticity of demand with respect to price with any non-nebivolol HCl product. Indeed, Defendants have never lowered the price of Bystolic in response to the pricing of any non-nebivolol HCl treatments for high 57 Actavis, 570 U.S. at 157 (citation omitted). blood pressure. In fact, Defendants substantially increased the price of Bystolic – by more than 60% – over the last five years. 160. Because of its labeling, Bystolic is differentiated from all non-nebivolol HCl products. 161. Defendants needed to control only nebivolol HCl, and no other products, in order to maintain the price of Bystolic profitably at supracompetitive prices. No non-nebivolol HCl product ever rendered Defendants unable to profitably maintain or raise their prices of Bystolic without losing substantial sales. Only the market entry of competing, AB-rated generic versions would render Defendants unable to profitably maintain their prices for Bystolic without losing substantial sales. 162. Defendants also sold Bystolic at prices well in excess of marginal costs, and in excess of the competitive price, and enjoyed high profit margins. 163. Defendants have had, and exercised, the power to exclude and restrict competition to nebivolol HCl. 164. Defendants, at all relevant times, enjoyed high barriers to entry with respect to competition to the relevant product market due to patent and other regulatory protections and high costs of entry and expansion, which protects brand Bystolic from the forces of price competition. 165. There is direct evidence of market power and anticompetitive effects available in this case sufficient to show Defendants’ ability to control the price of Bystolic, and to exclude relevant competitors, without the need to show the relevant antitrust markets. The direct evidence consists of, inter alia, the following facts: (i) generic Bystolic would have entered the market at a much earlier date, at a substantial discount to brand Bystolic, but for Defendants’ anticompetitive conduct; (ii) Forest’s gross margin on Bystolic (including the costs of ongoing research/development and marketing) at all relevant times was very high; and (iii) Forest never lowered the price of Bystolic to the competitive level in response to the pricing of non-nebivolol HCl product. 166. To the extent proof of monopoly power by defining a relevant product market is required, Plaintiff alleges that the relevant antitrust market is the market for nebivolol HCl. During the period relevant to this case, Defendants have been able to profitably maintain the price of nebivolol HCl well above competitive levels. 167. The relevant geographic market is the United States, the District of Columbia, and the U.S. territories. 168. At all relevant times, Defendants’ market share in the relevant market was and remains 100%, implying a substantial amount of monopoly power. IX. MARKET EFFECTS 169. Defendants willfully and unlawfully maintained their market power by engaging in an overarching scheme to exclude competition. Defendants designed a scheme to prevent and delay competition on the products’ merits, to further Forest’s anticompetitive purpose of forestalling generic competition against Bystolic, in which the Generic Competitors cooperated in order to increase their own profits. Defendants carried out the scheme with the anticompetitive intent and effect of maintaining supracompetitive prices for nebivolol HCl. 170. The reverse-payments enabled Defendants to: (a) prevent and delay until September 17, 2021 the entry of less-expensive generic versions of Bystolic in the United States; (b) fix, raise, maintain, or stabilize the price of Bystolic products; and (c) allocate to themselves 100% of the U.S. market for Bystolic and its generic equivalents until September 17, 171. But for the unlawful reverse-payment agreements, the Generic Competitors would have begun selling a less expensive generic version of Bystolic much earlier than September 17, 2021. Such sales would have occurred via market entry by any of the Generic Competitors upon a Generic Competitor litigation victory, at risk (that is, while the patent litigation remained pending), or via a licensed entry in a settlement with Forest that did not include a side-deal or any other unlawful reverse-payments from Forest to any Generic Competitor. 172. An increasingly competitive market for Bystolic and its generic equivalents, with lower prices, would have thereafter emerged as additional generic versions of Bystolic (including, on information and belief, an authorized generic59 version of Bystolic) entered the market. Plaintiff would have purchased generic Bystolic had it been available. 173. Defendants’ acts and practices had the purpose and effect of restraining competition unreasonably and injuring competition by protecting brand Bystolic from competition. These actions allowed Defendants to maintain a monopoly and prevent and exclude competition in the market for nebivolol HCl, to the detriment of Plaintiff and all other members of the Class. 174. Defendants’ exclusionary conduct prevented and delayed generic competition and unlawfully enabled Forest to sell Bystolic without further generic competition. Were it not for Defendants’ illegal conduct, one or more additional generic versions of Bystolic would have entered the market. 175. Defendants’ unlawful concerted action has (a) delayed and suppressed the sale of generic versions of Bystolic in the United States, (b) enabled Defendants to sell Bystolic at 59 An authorized generic is a drug manufactured under the brand’s New Drug Application and licensed or sold by the brand name manufacturer with generic trade dress. artificially inflated, supracompetitive prices, and (c) caused Plaintiff and the Class to pay supracompetitive prices for nebivolol HCl tablets. 176. Defendants’ illegal acts and conspiracy to delay generic competition for Bystolic caused Plaintiff and all members of the Class to pay more than they would have paid for nebivolol HCl absent this illegal conduct. 177. If generic competitors had not been unlawfully prevented from entering and competing in the relevant market, End Payors, such as Plaintiff and members of the Class, would have paid less for nebivolol HCl by: (i) paying lower prices on their brand purchases of Bystolic, (ii) substituting purchases of less expensive generic Bystolic for their purchases of more expensive brand Bystolic, and/or (iii) purchasing generic Bystolic at lower prices sooner. 178. Thus, Defendants’ unlawful conduct deprived Plaintiff and the Class of the benefits of competition that the antitrust laws were designed to ensure. X. ANTITRUST IMPACT 179. During the class period, Plaintiff and members of the Class purchased substantial amounts of Bystolic indirectly from Forest and others at supracompetitive prices. As a result of Defendants’ illegal conduct, Plaintiff and members of the Class were compelled to pay and did pay artificially inflated prices for their nebivolol HCl purchase requirements. Those prices were substantially greater than the prices that Plaintiff and members of the Class would have paid absent the illegal conduct alleged herein, because: (i) the price of branded Bystolic was artificially inflated by Defendants’ illegal conduct; (ii) Plaintiff and Class members were deprived of the opportunity to purchase lower-priced generic versions of Bystolic instead of branded Bystolic sooner, which they would have done had they had the opportunity; and/or (3) Plaintiff and Class members would have paid lower prices for generic Bystolic. 180. As a consequence, Plaintiff and members of the Class have sustained substantial losses and damage to their business and property in the form of overcharges. The full amount and forms and components of such damages will be calculated after discovery and upon proof at 181. Commonly used and well-accepted economic models can be used to measure both the extent and the amount of the supracompetitive charge passed through the chain of distribution to End Payors and members of the Class. 182. General economic theory recognizes that any overcharge at a higher level of distribution in the chain of distribution for Bystolic results in higher prices at every level below. Herbert Hovenkamp, FEDERAL ANTITRUST POLICY, THE LAW OF COMPETITION AND ITS PRACTICE (1994) at 624. Professor Herbert Hovenkamp goes on to state that “[e]very person at every stage in the chain will be poorer as a result of the monopoly price at the top.” He also acknowledges that “[t]heoretically, one can calculate the percentage of any overcharge that a firm at one distribution level will pass on to those at the next level.” 183. The institutional structure of pricing and regulation in the pharmaceutical drug industry assures that overcharges at the higher level of distribution are passed on to End- Payors. Wholesalers and retailers passed on the inflated prices of Bystolic to Plaintiff and members of the Class. Further, the delayed entry of generic competition at the direct purchaser level similarly injured End Payors who were equally denied, and continue to be denied, the opportunity to purchase less expensive generic Bystolic. 184. Thus, Defendants’ unlawful conduct deprived Plaintiff and the Class of the benefits of competition that the antitrust laws were designed to ensure. 185. Defendants’ unlawful anticompetitive conduct alleged herein enabled Forest and others to indirectly charge End Payors prices in excess of what they otherwise would have been able to charge absent their unlawful actions. 186. Prices of Bystolic were artificially inflated as a direct and foreseeable result of Defendants’ anticompetitive conduct. 187. The supracompetitive prices Plaintiff and members of the Class paid are traceable to, and the direct, proximate, and foreseeable result of, Defendants’ anticompetitive conduct. 188. The overcharges Plaintiff and members of the Class paid are traceable to, and the direct, proximate, and foreseeable result of, Defendants’ supracompetitive pricing. XI. INTERSTATE AND INTRASTATE COMMERCE 189. Defendants’ anticompetitive conduct has substantially affected intrastate, interstate and foreign commerce. 190. Defendants’ anticompetitive conduct has substantial intrastate effects in that, inter alia, it deprived retailers within each state of access to less expensive generic Bystolic that they could sell to End-Payors within each respective state. The delayed entry of generic Bystolic, has directly affected and disrupted commerce for End-Payors within each state. 191. During the relevant time period, Bystolic was shipped into each state, and End- Payors paid for Bystolic in each state. 192. During the relevant time period, Defendants manufactured, promoted, distributed, and/or sold substantial amounts of Bystolic in a continuous and uninterrupted flow of commerce across state and national lines and throughout the United States. 193. As a direct result of the unlawful reverse-payment agreements, the Generic Competitors refrained from selling generic versions of Bystolic when they otherwise would have done so. 194. During the relevant time period, in connection with the purchase and sale of Bystolic, Defendants transmitted funds as well as contracts, invoices and other forms of business communications and transactions in a continuous and uninterrupted flow of commerce across state and national lines in connection with the sale of Bystolic. 195. During the relevant time period, various devices were used to effectuate the illegal acts alleged herein, including the United States mail, interstate and foreign travel, and interstate and foreign telephone commerce. The activities of Defendants as alleged in this Complaint were within the flow of, and have substantially affected, intrastate, interstate and foreign commerce. XII. CLAIMS FOR RELIEF FIRST CLAIM FOR RELIEF Conspiracy and Combination in Restraint of Trade Under State Law 196. Plaintiff incorporates the allegations set forth above as if fully set forth herein. 197. During the Class Period, Defendants and Generic Competitors engaged in a continuing contract, combination or conspiracy with respect to the sale of Bystolic in unreasonable restraint of trade and commerce, in violation of the various state antitrust statutes set forth below. 198. During the Class Period, Defendants and Generic Competitors entered into illegal contracts, combinations and conspiracies in restraint of trade under which Forest agreed to make large reverse payments to Generic Competitors in exchange for their agreement to delay bringing generic Bystolic to the market until September 17, 2021. The purpose and effect of these reverse-payment agreements were to: (a) allocate to Forest 100% of the U.S. sales of nebivolol HCl until September 17, 2021; (b) delay the availability of generic Bystolic in the United States, thereby protecting Bystolic from any generic competition until September 17, 2021; and (c) fix and maintain, at supracompetitive levels, the price Plaintiff and Class members paid for nebivolol HCl. 199. The Defendants and Generic Competitors’ reverse-payment agreements were unlawful and the reverse payments were large and unjustified. 200. The Defendants and Generic Competitors’ reverse-payment agreements harmed Plaintiff and the Class as set forth above. 201. There is and was no legitimate, non-pretextual, procompetitive justification for the reverse payments from Forest to Generic Competitors that outweighs their harmful effect. Even if there were some conceivable such justification, the payments were not necessary to achieve, nor the least restrictive means of achieving, such a purpose. 202. As a direct, proximate, foreseeable, and intended result of the Defendants and Generic Competitors’ reverse-payment agreements in restraint of trade, as alleged herein, Plaintiff and the Class were harmed and suffered overcharge damages as aforesaid. Specifically, without a reverse-payment, Generic Competitors would have launched their generic versions of Bystolic upon receiving final FDA approval, or via a lawful, separate, and independent settlement agreement whereby reasonable parties in the position of Forest and Generic Competitors would have agreed upon earlier entry dates untainted by delay associated with the unlawful side deals and reverse payments. In addition, by operation of the CLPs, any earlier license date agreed to between any Generic Competitor and Forest would also have applied to all earlier-settling Generic Competitors, if any. 203. By engaging in the foregoing conduct, Defendants and Generic Competitors intentionally and wrongfully engaged in a contract, combination or conspiracy in restraint of trade in violation of the following state antitrust laws: a. Ariz. Rev. Stat. §§ 44-1402, et seq., with respect to purchases of Bystolic in Arizona by Class members and/or purchases by Arizona residents. b. Cal. Bus. and Prof. Code §§ 16720, et seq., with respect to purchases of Bystolic in California by Class members and/or purchases by California residents. c. Conn. Gen. Stat. § 35-26, et seq., with respect to purchases of Bystolic in Connecticut by Class members and/or purchases by Connecticut residents. d. D.C. Code §§ 28-4502, et seq., with respect to purchases of Bystolic in the District of Columbia by Class members and/or purchases by D.C. residents. e. Haw. Rev. Stat §§ 480-1, et seq., with respect to purchases of Bystolic in Hawaii by Class members and/or purchases by Hawaii residents. f. 740 Ill. Comp. Stat. 10/3, et seq., with respect to purchases of Bystolic in Illinois by Class members and/or purchases by Illinois residents. g. Iowa Code §§ 553.4 et seq., with respect to purchases of Bystolic in Iowa by Class members and/or purchases by Iowa residents. h. Kan. Stat. Ann. §§ 50-101, et seq., with respect to purchases of Bystolic in Kansas by Class members and/or purchases by Kansas residents. i. Md. Code, Com. Law, Section 11-204, et seq., with respect to purchases of Bystolic in Maryland by Class members and/or purchases by Maryland residents. j. Me. Stat. tit. 10 § 1101, et seq., with respect to purchases of Bystolic in Maine by Class members and/or purchases by Maine residents. k. Mich. Comp. Laws §§ 445.772, et seq., with respect to purchases of Bystolic in Michigan by Class members and/or purchases by Michigan residents. l. Minn. Stat. §§ 325D.51, et seq., with respect to purchases of Bystolic in Minnesota by Class members and/or purchases by Minnesota residents. m. Miss. Code Ann. §§ 75-21-3, et seq., with respect to purchases of Bystolic in Mississippi by Class members and/or purchases by Mississippi residents. n. Neb. Rev. Stat. §§ 59-801, et seq., with respect to purchases of Bystolic in Nebraska by Class members and/or purchases by Nebraska residents. o. Nev. Rev. Stat. §§ 598A.060, et seq., with respect to purchases of Bystolic in Nevada by Class members and/or purchases by Nevada residents. p. N.H. Rev. Stat. Ann. §§ 356:2, et. seq., with respect to purchases of Bystolic in New Hampshire by Class members and/or purchases by New Hampshire residents. q. N.M. Stat. Ann. §§ 57-1-1, et seq., with respect to purchases of Bystolic in New Mexico by Class members and/or purchases by New Mexico residents. r. N.Y. Gen. Bus. Law §§ 340, et seq., with respect to purchases of Bystolic in New York by Class members and/or purchases by New York residents. s. N.C. Gen. Stat. §§ 75-1, et seq., with respect to purchases of Bystolic in North Carolina by Class members and/or purchases by North Carolina residents. t. N.D. Cent. Code §§ 51-08.1-02, et seq., with respect to purchases of Bystolic in North Dakota by Class members and/or purchases by North Dakota residents. u. Or. Rev. Stat. §§ 646.725, et seq., with respect to purchases of Bystolic in Oregon by Class members and/or purchases by Oregon residents. v. P.R. Laws Ann. tit. 10 §§ 258, et seq., with respect to purchases of Bystolic in Puerto Rico by Class members and/or purchases by Puerto Rico residents. w. R.I. Gen. Laws §§ 6-36-4, et seq., with respect to purchases of Bystolic in Rhode Is-land by Class members and/or purchases by Rhode Island residents. x. S.D. Codified Laws §§ 37-1-3.1, et seq., with respect to purchases of Bystolic in South Dakota by Class members and/or purchases by South Dakota residents. y. Tenn. Code Ann. §§ 47-25-101, et seq., with respect to purchases of Bystolic in Tennessee by Class members and/or purchases by Tennessee residents. z. Utah Code Ann. §§ 76-10-3104, et seq., with respect to purchases of Bystolic in Utah by Class members and/or purchases by Utah residents. aa. W.Va. Code §§ 47-18-43, et seq., with respect to purchases of Bystolic in West Virginia by Class members and/or purchases by West Virginia residents. bb. Wis. Stat. §§ 133.03, et seq., with respect to purchases of Bystolic in Wisconsin by Class members and/or purchases by Wisconsin residents. 204. Plaintiff and Class members have been injured in their business or property by reason of Defendants’ violations of the laws set forth above, in that Plaintiff and Class members were: (i) denied the opportunity to purchase lower-priced generic Bystolic; and (ii) paid higher prices for Bystolic than they would have paid but for Defendants’ unlawful conduct. These injuries are of the type that the above laws were designed to prevent and flow from that which makes Defendants’ conduct unlawful. 205. Plaintiff and Class members accordingly seek damages and multiple damages as permitted by law. SECOND CLAIM FOR RELIEF Monopolization and Monopolistic Scheme Under State Law 206. Plaintiff incorporates the allegations set forth above as if fully set forth herein. 207. As described above, at all relevant times prior to September 17, 2021, Defendants had and will continue to have monopoly power in the relevant market. 208. By entering into the reverse-payment agreements with the Generic Competitors, Defendants willfully and intentionally maintained, enhanced, and extended their monopoly power using restrictive or exclusionary conduct, rather than by means of greater business acumen, and injured Plaintiffs and the Class thereby. Specifically, Defendants (a) allocated to themselves 100% of the market for nebivolol HCl in all strengths in the United States until September 17, 2021; (b) delayed the availability of generic versions of Bystolic in the United States, thereby protecting Bystolic from any generic competition until September 17, 2021; and (c) fixed and maintained, at supracompetitive levels, the price Plaintiff and Class members paid for nebivolol HCl. 209. It was Defendants’ conscious object to further their dominance in the relevant market by and through the anticompetitive conduct alleged herein. 210. The goal, purpose, and effect of Defendants and the Generic Competitors’ reverse-payment agreements was to maintain and extend Defendants’ monopoly power in violation of numerous state laws. Forest and the Generic Competitors’ reverse-payment agreements were intended to and did prevent and/or delay generic competition to Bystolic and enabled Defendants to continue charging supracompetitive prices for Bystolic without a substantial loss of sales. 211. Defendants and Generic Competitors specifically intended that the reverse- payment agreements would maintain Defendants’ monopoly power in the relevant market, and injure Plaintiff and the Class thereby. 212. Defendants and Generic Competitors knowingly and intentionally conspired to maintain, enhance, and extend Defendants’ monopoly power in the relevant market. 213. Defendants and Generic Competitors each committed at least one overt act in furtherance of the conspiracy. 214. As a direct, proximate, foreseeable, and intended result of Defendants’ monopolistic scheme and concerted monopolistic conduct, as alleged herein, Defendants unlawfully maintained, enhanced, and extended its monopoly power and Plaintiff and the Class were harmed and suffered overcharge damages as a result, as alleged herein. Specifically, without a reverse-payment, Generic Competitors would have launched their generic versions of Bystolic upon receiving final FDA approval, or via a lawful, separate, and independent settlement agreement whereby reasonable parties in the position of Generic Competitors would have agreed upon earlier entry dates untainted by delay associated with the unlawful side-deals and reverse-payments. 215. All of Forest’s corporate successors adopted Defendants’ monopolistic scheme and took actions in furtherance thereof. 216. By engaging in the foregoing conduct, Defendants intentionally, willfully, and wrongfully monopolized the relevant market in violation of the following state laws: a. Ariz. Rev. Stat. Ann. §§ 44-1403, et seq., with respect to purchases of Bystolic in Arizona by Class members and/or purchases by Arizona residents. b. Cal. Bus. & Prof. Code §§ 16720, et seq., with respect to purchases of Bystolic in California by Class members and/or purchases by California residents. c. Conn. Gen. Stat. §§ 35-27, et seq., with respect to purchases of Bystolic in Connecticut by Class members and/or purchases by Connecticut residents. d. D.C. Code §§ 28-4503, et seq., with respect to purchases of Bystolic in the District of Columbia by Class members and/or purchases by D.C. residents. e. Haw. Rev. Stat. §§ 480-9, et seq., with respect to purchases of Bystolic in Hawaii by Class members and/or purchases by Hawaii residents. f. 740 Ill. Comp. Stat. 10/3, et seq., with respect to purchases of Bystolic in Illinois by Class members and/or purchases by Illinois residents. g. Iowa Code §§ 553.5 et seq., with respect to purchases of Bystolic in Iowa by Class members and/or purchases by Iowa residents. h. Kan. Stat. Ann. §§ 50-101, et seq., with respect to purchases of Bystolic in Kansas by Class members and/or purchases by Kansas residents. i. Me. Stat. tit. 10, § 1102, et seq., with respect to purchases of Bystolic in Maine by Class members and/or purchases by Maine residents. j. Md. Code, Com Law, Section 11-204, et seq. with respect to purchases of Bystolic in Maryland by Class members and/or purchases by Maryland residents. k. Mich. Comp. Laws §§ 445.773, et seq., with respect to purchases of Bystolic in Michigan by Class members and/or purchases by Michigan residents. l. Minn. Stat. §§ 325D.52, et seq., with respect to purchases of Bystolic in Minnesota by Class members and/or purchases by Minnesota residents. m. Miss. Code Ann. §§ 75-21-3, et seq., with respect to purchases of Bystolic in Mississippi by Class members and/or purchases by Mississippi residents. n. Neb. Rev. Stat. §§ 59-802, et seq., with respect to purchases of Bystolic in Nebraska by Class members and/or purchases by Nebraska residents. o. N.H. Rev. Stat. Ann. §§ 356:3, et. seq., with respect to purchases of Bystolic in New Hampshire by Class members and/or purchases by New Hampshire residents. p. Nev. Rev. Stat. §§ 598A.060, et seq., with respect to purchases of Bystolic in Nevada by Class members and/or purchases by Nevada residents. q. N.M. Stat. Ann. §§ 57-1-2, et seq., with respect to purchases of Bystolic in New Mexico by Class members and/or purchases by New Mexico residents. r. N.Y. Gen. Bus. Law §§ 340, et seq., with respect to purchases of Bystolic in New York by Class members and/or purchases by New York residents. s. N.C. Gen. Stat. §§ 75-2.1, et seq., with respect to purchases of Bystolic in North Carolina by Class members and/or purchases by North Carolina residents. t. N.D. Cent. Code §§ 51-08.1-03, et seq., with respect to purchases of Bystolic in North Dakota by Class members and/or purchases by North Dakota residents. u. Or. Rev. Stat. §§ 646.730, et seq., with respect to purchases of Bystolic in Oregon by Class members and/or purchases by Oregon residents. v. P.R. Laws Ann. tit. 10, §§ 260, et seq., with respect to purchases of Bystolic in Puerto Rico by Class members and/or purchases by Puerto Rico residents. w. R.I. Gen. Laws §§ 6-36-7 et seq., with respect to purchases of Bystolic in Rhode Island by Class members and/or purchases by Rhode Island residents. x. S.D. Codified Laws §§ 37-1-3.2, et seq., with respect to purchases of Bystolic in South Dakota by Class members and/or purchases by South Dakota residents. y. Tenn. Code Ann. §§ 47-25-101, et seq., with respect to purchases of Bystolic in Tennessee by Class members and/or purchases by Tennessee residents. z. Utah Code Ann. §§ 76-10-3104, et seq., with respect to purchases of Bystolic in Utah by Class members and/or purchases by Utah residents. aa. W. Va. Code §§ 47-18-4, et seq., with respect to purchases of Bystolic in West Virginia by Class members and/or purchases by West Virginia residents. bb. Wis. Stat. § 133.03, et seq., with respect to purchases of Bystolic in Wisconsin by Class members and/or purchases by Wisconsin residents. 217. Plaintiff and Class members have been injured in their business or property by reason of Defendants’ violations of the laws set forth above, in that Plaintiff and Class members were: (i) denied the opportunity to purchase lower-priced generic Bystolic; and (ii) paid higher prices for Bystolic than they would have paid but for Defendants’ unlawful conduct. These injuries are of the type that the above laws were designed to prevent and flow from that which makes Defendants’ conduct unlawful. 218. Plaintiff and Class members accordingly seek damages and multiple damages as permitted by law. THIRD CLAIM FOR RELIEF Unfair Methods of Competition, and Unfair and Deceptive Acts In Violation of State Consumer Protection Laws 219. Plaintiff incorporates the allegations set forth above as if fully set forth herein. 220. Defendants engaged in unfair methods of competition and unfair, unconscionable, and/or deceptive acts or practices to wrongfully perpetuate their concerted conduct to restrain trade in the relevant market. 221. As a direct and proximate result of Defendants’ unfair, unconscionable, and/or deceptive conduct, Plaintiff and Class members were: (i) denied the opportunity to purchase lower-priced generic Bystolic; and (ii) paid higher prices for Bystolic than they would have paid but for Defendants’ unlawful conduct. 222. The gravity of harm from Defendants’ wrongful conduct significantly outweighs any conceivable utility from that conduct. Plaintiff and Class members could not reasonably have avoided injury from Defendants’ wrongful conduct. 223. There was and is a gross disparity between the price that Plaintiff and the Class members paid for Bystolic and the value they received. Much more affordable generic Bystolic would have been and would be available, and prices for Bystolic would have been and would be far lower, but for Defendants’ unfair, unconscionable, and deceptive conduct. 224. As a direct and proximate result of Defendants’ anticompetitive, unfair, unconscionable, and/or deceptive conduct, Plaintiff and Class members were denied the opportunity to purchase generic Bystolic and forced to pay higher prices for Bystolic. 225. By engaging in such conduct, Defendants violated the following consumer protection laws: a. Ariz. Rev. Stat. Ann. §§ 44-1521, et seq., with respect to purchases of Bystolic in Arizona by Class members and/or purchases by Arizona residents. b. Ark. Code Ann. §§ 4-88-101, et seq., with respect to purchases of Bystolic in Arkansas by Class members and/or purchases by Arkansas residents. c. Cal. Bus. & Prof Code §§ 17200, et seq., with respect to purchases of Bystolic in California by Class members and/or purchases by California residents. d. Conn. Gen. Stat. §§ 42-110b, et seq., with respect to purchases of Bystolic in California by Class members and/or purchases by Connecticut residents. e. D.C. Code §§ 28-3901, et seq., with respect to purchases of Bystolic in D.C. by Class members and/or purchases by D.C. residents. f. Fla. Stat. §§ 501.201, et seq., with respect to purchases of Bystolic in Florida by Class members and/or purchases by Florida residents. g. Haw. Rev. Stat. §§ 481-1, et seq., with respect to purchases of Bystolic in Hawaii by Class members and/or purchases by Hawaii residents. h. Idaho Code §§ 48-601, et seq., with respect to purchases of Bystolic in Idaho by Class members and/or purchases by Idaho residents. i. 815 Ill. Comp. Stat. 505/1, et seq., with respect to purchases of Bystolic in Illinois by Class members and/or purchases by Illinois residents. j. Kan. Stat. Ann. §§ 50-623, et seq., with respect to purchases of Bystolic in Kansas by Class members and/or purchases by Kansas residents. k. Me. Stat. tit. 5, §§ 207, et seq., with respect to purchases of Bystolic in Maine by Class members and/or purchases by Maine residents. l. Mass. Gen. Laws ch. 93A, §§ 1 et seq., with respect to purchases of Bystolic in Massachusetts by Class members and/or purchases by Massachusetts residents. m. Mich. Comp. Laws §§ 445.901, et seq., with respect to purchases of Bystolic in Michigan by Class members and/or purchases by Michigan residents. n. Minn. Stat. §§ 325F.68, et seq., and Minn. Stat. § 8.31, et seq., with respect to purchases of Bystolic in Minnesota by Class members and/or purchases by Minnesota residents. o. Mo. Rev. Stat. §§ 407.010, et seq., with respect to purchases of Bystolic in Missouri by Class members and/or purchases by Missouri residents. p. Neb. Rev. Stat. §§ 59-1601, et seq., with respect to purchases of Bystolic in Nebraska by Class members and/or purchases by Nebraska residents. q. Nev. Rev. Stat. Ann. §§ 598.0903, et seq., with respect to purchases of Bystolic in Nevada by Class members and/or purchases by Nevada residents. r. N.H. Rev. Stat. Ann. §§ 358-A:1, et seq., with respect to purchases of Bystolic in New Hampshire by Class members and/or purchases by New Hampshire residents. s. N.M. Stat. Ann. §§ 57-12-1, et seq., with respect to purchases of Bystolic in New Mexico by Class members and/or purchases by New Mexico residents. t. N.Y. Gen. Bus. Law §§ 349, et seq., with respect to purchases of Bystolic in New York by Class members and/or purchases by New York residents. u. N.C. Gen. Stat. §§ 75-1.1, et seq., with respect to purchases of Bystolic in North Carolina by Class members and/or purchases by North Carolina residents. v. Or. Rev. Stat. §§ 646.605, et seq., with respect to purchases of Bystolic in Oregon by Class members and/or purchases by Oregon residents. w. R.I. Gen. Laws §§ 6-13.1-1, et seq., with respect to purchases of Bystolic in Rhode Island by Class members and/or purchases by Rhode Island residents. x. S.D. Codified Laws §§ 37-24-6, et seq., with respect to purchases of Bystolic in South Dakota by Class members and/or purchases by South Dakota residents. y. Tenn. Code Ann. §§ 47-18-101, et seq., with respect to purchases of Bystolic in Tennessee by Class members and/or purchases by Tennessee residents. z. Utah Code Ann. §§ 13-11-1, et seq., with respect to purchases of Bystolic in Utah by Class members and/or purchases by Utah residents. aa. Vt. Stat Ann. tit. 9, § 2453, et seq., with respect to purchases of Bystolic in Vermont by Class members and/or purchases by Vermont residents. bb. W. Va. Code §§ 46A-6-101, et seq., with respect to purchases of Bystolic in West Virginia by Class members and/or purchases by West Virginia residents. cc. Wis. Stat. § 100.20, et seq., with respect to purchases of Bystolic in Wisconsin by Class members and/or purchases by Wisconsin residents. 226. Plaintiff and Class members have been injured in their business and property by reason of Defendants’ anticompetitive, unfair, unconscionable, and/or deceptive conduct. Their injury consists of paying higher prices for Bystolic than they would have paid in the absence of these violations. This injury is of the type the state consumer protection statutes were designed to prevent and directly results from Defendants’ unlawful conduct. 227. On behalf of itself and the Class, Plaintiff seeks all appropriate relief provided for under the foregoing statutes. FOURTH CLAIM FOR RELIEF Unjust Enrichment 228. Plaintiff incorporates the above paragraphs by reference. 229. To the extent required, this claim is pleaded in the alternative to the other claims in this Complaint. 230. Defendants have reaped and retained substantially higher profits due to their unlawful scheme. 231. Plaintiff and Class members have conferred and continue to confer an economic benefit upon Defendants in the form of profits resulting from the unlawful overcharges from Bystolic sales described herein, to the economic detriment of Plaintiff and Class members. 232. Defendants’ financial gain from their unlawful conduct is traceable to overpayments for Bystolic by Plaintiff and Class members. 233. Plaintiff and Class members have no adequate remedy at law. 234. It would be futile for Plaintiff and Class members to seek to exhaust any remedy against the immediate intermediary in the chain of distribution from which they indirectly purchased Bystolic, as those intermediaries are not liable and would not compensate Plaintiff and Class members for Defendants’ unlawful conduct. 235. Defendants have benefited from their unlawful acts and it would be inequitable for Defendants to be permitted to retain any of the ill-gotten gains resulting from the overpayments made by Plaintiff and the Class members for Bystolic sold by Defendants during the Class Period. 236. The financial benefits Defendants derived from overcharging Plaintiff and Class members for Bystolic is a direct and proximate result of Defendants’ unlawful practices described herein. 237. The financial benefits Defendants derived are ill-gotten gains that rightfully belong to Plaintiff and Class members, who paid and continue to pay artificially inflated prices that inured to Defendants’ benefit. 238. It would be inequitable under unjust enrichment principles under the laws of each state in the United States as well as the District of Columbia, except for Indiana and Ohio, for Defendants to be permitted to retain any of the overcharges that Plaintiff and members of the Class paid for Bystolic that were derived from Defendants’ unlawful practices described 239. Defendants are aware of and appreciate the benefits that Plaintiff and Class members have bestowed upon them. 240. Defendants should be compelled to disgorge all unlawful or inequitable proceeds they received in a common fund for the benefit of Plaintiff and Class members. 241. Plaintiff and Class members are entitled to the amount of Defendants’ ill-gotten gains resulting from their unlawful, unjust, and inequitable conduct, and to the establishment of a constructive trust consisting of such amount, from which Plaintiff and Class members may make claims on a pro rata basis. FIFTH CLAIM FOR RELIEF Declaratory and Injunctive Relief Under Sections 1 and 2 of the Sherman Act and Section 16 of the Clayton Act (15 U.S.C. §§ 1-2, 26) 242. Plaintiff incorporates the allegations set forth above as if fully set forth herein. 243. Plaintiff seeks declaratory and injunctive relief under the federal antitrust laws. 244. Plaintiff’s allegations described herein constitute violations of Sections 1 and 2 of the Sherman Act. 245. Defendants effectuated a concerted scheme to unreasonably restrain trade and monopolize a market. 246. There is and was no legitimate, non-pretextual, procompetitive business justification for Defendants’ conduct that outweighs its harmful effect. 247. As a direct and proximate result of Defendants’ anticompetitive scheme, as alleged herein, Plaintiff and the Class were harmed as aforesaid. 248. The goal, purpose and/or effect of the scheme was to prevent and/or delay competition to continue charging supracompetitive prices for Bystolic without a substantial loss of sales. 249. Plaintiff and the Class have been injured in their business or property by reason of Defendants’ antitrust violations alleged in this Count. Their injury consists of paying higher prices for Bystolic than they would have paid in the absence of those violations. These injuries will continue unless halted. 250. Plaintiff and the Class, pursuant to Fed. R. Civ. P. 57 and 28 U.S.C. § 2201(a), hereby seek a declaratory judgment that Defendants’ conduct constitutes a violation of §§ 1 and 2 of the Sherman Act. 251. Plaintiff and the Class further seek equitable and injunctive relief pursuant to § 16 of the Clayton Act, 15 U.S.C. § 26, and other applicable law, to correct the anticompetitive effects caused by Defendants’ unlawful conduct in the market for Bystolic. XIII. PRAYER FOR RELIEF 252. WHEREFORE, Plaintiff, on behalf of herself and the proposed Class, prays for judgment against all Defendants, jointly and severally, as follows: a. Determine that this action may be maintained as a class action pursuant to Rules 23(a), (b)(2) and (b)(3) of the Federal Rules of Civil Procedure and direct that reasonable notice of this action, as provided by Rule 23(c)(2), be given to the Class, and appoint the Plaintiff as the named representative of the Class; b. Grant injunctive relief that restores Defendants’ incentives to compete in the relevant market; c. Enter joint and several judgments against each of the Defendants and in favor of Plaintiff and the proposed Class; d. Award Plaintiff and the Class damages (i.e., three times overcharges) in an amount to be determined at trial, plus interest in accordance with law; e. Grant Plaintiff and the Class equitable relief in the nature of disgorgement, restitution, and the creation of a constructive trust to remedy Defendants’ unjust enrichment; f. Award Plaintiff and the Class their costs of suit, including reasonable attorneys’ fees, as provided by law; and g. Award such further and additional relief as the case may require and the Court may deem just and proper under the circumstances. XIV. JURY DEMAND Pursuant to Rule 38 of the Federal Rules of Civil Procedure, Plaintiff, on behalf of herself and the proposed Class, demands a trial by jury on all issues so triable. Dated: September 9, 2020 Respectfully submitted, By: /s/ Michael M. Buchman Michael M. Buchman Michelle C. Clerkin Jacob Onile-Ere MOTLEY RICE LLC 777 Third Avenue, 27th Floor New York, New York 10017 Tel.: (212) 577-0040 Fax: (212) 577-0044 [email protected] [email protected] [email protected] Local Counsel for Plaintiff John Alden Meade (Pro Hac Vice forthcoming) MEADE YOUNG LLC 909 Poydras St. Suite 1600 New Orleans, La. 70112 Tel: (504) 799-3102 Fax: (504) 717-2846 [email protected] Counsel for Plaintiff
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UNITED STATES DISTRICT COURT EASTERN DISTRICT OF TENNESSEE KNOXVILLE DIVISION LEWIS COSBY, on behalf of himself ) and all others similarly situated, ) CLASS ACTION ) Plaintiff, ) ) v. ) No. ___________________ ) DELOY MILLER, SCOTT M. BORUFF, ) JURY TRIAL DEMANDED PAUL W. BOYD, CHARLES M. STIVERS, ) DAVID M. HALL, MERRILL A. McPEAK, ) JONATHAN S. GROSS, DAVID J. VOYTlCKY, ) DON A. TURKLESON, GERALD HANNAHS, ) MARCEAU N. SCHLUMBERGER, BOB G. GOWER, ) JOSEPH T. LEARY, WILLIAM B. RICHARDSON, ) CARL E. GIESLER, JR., A. HAIG SHERMAN, ) and KPMG, LLP, ) ) Defendants. ) ______________________________________________________________________________ CLASS ACTION COMPLAINT ______________________________________________________________________________ Gordon Ball TN BPR#001135 GORDON BALL PLLC Ste. 600, 550 Main Street Knoxville, TN 37902 Tel: (865) 525-7028 Fax: (865) 525-4679 Email: [email protected] Counsel for Plaintiff TABLE OF CONTENTS I. NATURE OF ACTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 II. PARTIES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 A. Plaintiff. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 B. Individual Defendants. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 C. Auditor Defendant - KPMG, LLP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 D. Non-Parties and Co-Conspirators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 III. JURISDICTION AND VENUE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 IV. PERTINENT FACTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 A. Background of Miller and Purchase of Alaska Assets.. . . . . . . . . . . . . . . . . . . . . 13 B. The False and Misleading Registration Statement. . . . . . . . . . . . . . . . . . . . . . . 16 C. Under Generally Accepted Accounting Principles, Miller Was Required to Record the Alaska Assets Acquisition at Fair Value. . . . . . . . . . . . . . . . . . . . . . 18 D. Miller’s Reserve Report Failed to Represent the Fair Value of Alaska Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 E. The Fair Value of the Acquired Fixed Assets Was Double-Counted and Overstated. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 F. Miller Writes Down the Value of the Alaska Assets.. . . . . . . . . . . . . . . . . . . . . 27 G. SEC Enforcement Action Accuses Miller, Boyd, and Hall of Knowingly Artificially Inflating Value of Alaska Assets.. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 H. Miller Settles With SEC, Files for Bankruptcy Protection, and Sees Shares De-listed.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 I. Allegations Against Outside Independent Auditor KPMG. . . . . . . . . . . . . . . . . . 35 V. CLASS ACTION ALLEGATIONS.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 -ii- VI. CAUSES OF ACTION.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 VII. JURY TRIAL DEMAND.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 VIII. PRAYER FOR RELIEF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 -iii- NOW INTO COURT comes the Plaintiff, Lewis Cosby (“Plaintiff”), through the undersigned attorneys, and on behalf of himself and all others similarly situated (the “Class”), brings this action for damages against the Defendants, pursuant to federal and common law. This Complaint is alleged upon information and belief, and investigation of counsel, except as to those allegations which pertain to the named Plaintiff, which are alleged on Plaintiff’s personal knowledge.1 I. NATURE OF ACTION 1. This case involves financial accounting and reporting fraud and/or persistent audit failures by the Defendants, all of which is related to the grossly overstated valuation of certain oil and gas assets acquired by Miller Energy Resources, Inc. (“Miller Energy”). 2. Plaintiff, Lewis Cosby (“Plaintiff”) brings this federal securities class action under §§ 11, 12(a)(2) and 15 of the Securities Exchange Act of 1934 (the “Exchange Act”), 15 U.S.C. §§ 77k, 771(a)(2) and 77o on behalf of himself and all other purchasers of Miller Energy common shares traceable to the September 6, 2012 Registration Statement and Prospectuses. 1This includes a review of U.S. Securities and Exchange Commission (“SEC”) filings by Miller Energy Resources, Inc. (“Miller” or the “Company”), regulatory filings and reports, securities analysts’ reports and advisories about the Company, press releases and other public statements issued by Miller, media reports about Miller and court filings, the SEC’s Order Instituting Public Administrative and Cease-and-Desist Proceedings Pursuant to Section 8a of the Securities Act of 1933, Sections 4c and 2lc of the Securities Exchange Act of 1934, and Rule 102(e) of the Commission’s Rules of Practice, In the Matter of Miller Resources, Inc., et al., SEC Admin. Proc. File No. 3-16729 (Aug. 6, 2015), the SEC’s Order Making Findings and Imposing a Cease-and-Desist Order and Penalties Pursuant to Section 8a of the Securities Act of 1933 and Section 21c of the Securities Exchange Act of 1934 As to Miller Energy Resources, Inc., In the Matter of Miller Resources, Inc., et al., SEC Admin. Proc. File No. 3-16729 (Jan. 12, 2016), filings in ln re Miller Energy Resources, Inc., et al., No. 15-00313 (D. Alaska Bankr. Ct.), and media reports about the Company. -1- 3. Miller Energy purchased assets located in Alaska for $2.25 million in cash – and assumed certain liabilities it valued at approximately $2 million – during a competitive bid in a bankruptcy proceeding in December 2009 (hereinafter, the “Alaska Assets”). For the succeeding five years, Miller Energy, its officers, managers, Board of Directors, along with Sherb & Co., LLP (“Sherb”) and KPMG, LLP (“KPMG”), Miller Energy’s auditors, used a plethora of false statements, fraudulent accounting, and other fraudulent reporting devices to falsify the financial results of Miller Energy, conspiring to perpetrate a massive fraud on Plaintiff and others in members of the investing public. Among other things: # Miller Energy’s officers, managers, and Board of Directors reported those assets at a substantially overstated value of $480 million; # Miller Energy’s officers, managers, and Board of Directors recognized a one-time “bargain purchase” gain of $277 million for its fiscal third quarter ended January 2010 and fiscal year ended April 2010; # Miller Energy’s officers, managers, and Board of Directors failed to fairly account for the acquisition of the Alaska Assets in accordance with generally accepted accounting principles (“GAAP”); # Miller Energy’s officers, managers, and Board of Directors used a reserve report that contained expense numbers that were knowingly understated by the CEO of Miller Energy’s Alaska operations; # Miller Energy’s officers, managers, and Board of Directors double- counted $110 million of certain fixed assets that were already included in the reserve report; # Miller Energy’s officers, managers, and Board of Directors filed a Form S-3 Registration Statement with the SEC on or about September 6, 2012, incorporating by reference previously filed materials that contained false or otherwise untrue statements of material facts or omissions and were not prepared in accordance with the rules and regulations governing their preparation; -2- # the outside directors also bear legal responsibility for the success and extent of the fraudulent scheme, as they utterly failed to carry out their duties as members of the Audit Committee of the Board of Directors, blinding themselves to the possibility of improper acts by Miller Energy management; # after Miller Energy’s previous auditor, Sherb & Co., LLP (“Sherb”), had issued an unqualified opinion of Miller Energy’s 2010 annual report that falsely stated that its audit was conducted in accordance with the standards of the Public Company Accounting Oversight Board and that Miller Energy’s financial statements were presented fairly and conformed with GAAP, KPMG issued unqualified reports that Miller Energy’s financial statements were fairly presented, in all material respects, disregarding overwhelming evidence of egregious over-valuations and massive accounting errors; and # Sherb and KPMG, who were outside auditors for Miller Energy at different times during the Class Period, knew, but never reported to the relevant authorities, that Miller Energy had falsely reported its financial results for years. 4. Financial statement information is the cornerstone of investment decisions. All of Miller Energy’s interim and annual financial reports issued between 2010 and 2015, relying upon a Reserve Report not prepared for the purpose,2 overstated the value of the Alaska Assets by hundreds of millions of dollars by failing to record the Alaska Assets at fair value as required by law. 2Reserve reports are commonly used in the oil and gas industry to estimate quantities of oil and gas (the reserves) expected to be recovered from existing properties. Generally, these reports list reserves in categories based on a minimum estimated percentage probability of eventual recovery and production, i.e., proved, probable, and possible. Information in reserve reports that are prepared in accordance with SEC regulations is frequently used, for among other purposes, to satisfy supplemental accounting disclosure requirements concerning estimates of future oil and gas production. However, the numbers used in reserve reports for this purpose are expressly not considered “an estimate of fair market value.” See Paragraph 77 of the Basis for Conclusion of SFAS 69 (“Although it cannot be considered an estimate of fair market value, the standardized measure of discounted net cash flows should be responsive to some of the key variables that affect fair market value, namely, changes in reserve quantities, selling prices, production costs, and tax rates.”). -3- As a result, all of Miller Energy’s interim and fiscal financial reports issued between 2010 and 2015, the Form S-3 filed on September 6, 2012, and each of the final prospectuses described herein were false and misleading. 5. The grossly-inflated value helped Miller Energy transform itself from a penny stock into a New York Stock Exchange-listed company valued in 2013 at $393 million. Its stock reached a 2013 high of nearly $9 per share. 6. On August 6, 2015, the United States Securities and Exchange Commission (“SEC”) charged Miller Energy, former Chief Financial Officer Paul Boyd, and Chief Operating Officer David Hall with accounting fraud for overstating the value of Alaska Assets by more than $400 million. Not only did Miller Energy falsify financial statement information and grossly overstate the value of the Alaska Assets, but its independent auditors, initially the now-defunct Sherb firm and later KPMG, also repeatedly failed to conduct audits that complied with professional standards. 7. In its fiscal 2010 audit of Miller Energy’s financial statements, Sherb issued an unqualified opinion of Miller Energy’s 2010 annual report and falsely stated that the audit was conducted in accordance with the standards of the Public Company Accounting Oversight Board and that Miller Energy’s financial statements were presented fairly and conformed with GAAP. KPMG followed these gross auditing deficiencies by issuing its own unqualified opinion that Miller Energy’s 2011, 2012, 2013, and 2014 financial statements were fairly represented in all material respects, certifying statements that KPMG should known, exercising appropriate diligence, were substantially false and misleading to Miller Energy’s shareholders. 8. The false financial statements, followed by unqualified reports by auditors that those financial statements were fairly represented in all material respects, misled and deprived Plaintiff and -4- other shareholders of material information about Miller Energy’s financial position, causing Plaintiff and those other shareholders to suffer injury to their property. Plaintiff alleges that two distinct groups are primarily culpable for the fraudulent, false, and grossly negligent repeated misstatements of Miller Energy’s financial position between 2009 and 2015. 9. First, Plaintiff alleges that Miller Energy,3 members of Miller Energy’s senior management, Board of Directors, and Audit Committee, including Scott M. Boruff, Deloy Miller, Charles M. Stivers, David M. Hall, Merrill A. Mcpeak, Jonathan S. Gross, David J. Voytlcky, Don A. Turkleson, Gerald Hannahs, Marceau N. Schlumberger, Bob G. Gower, Joseph T. Leary, William B. Richardson, Carl E. Giesler, Jr., and A. Haig Sherman (collectively, the “Individual Defendants”) repeatedly made false and misleading statements relating to Miller Energy’s business and financial condition and the value of its assets, and violated GAAP in reporting and accounting for Miller Energy’s assets, liabilities, revenues, expenses, net income and cash flow, which artificially-inflated the price of Miller Energy’s common stock during the Class Period. 10. Second, Plaintiff alleges that Miller Energy’s auditors, first Sherb, who served as Miller Energy’s independent registered public accounting firm from August 2008 until February 2011, and later KPMG, committed a litany of errors and did little else but rubber-stamp Miller Energy management’s gross over-valuations of the Alaska Assets, certifying Miller Energy’s false and misleading financial statements and rendering unqualified opinions that those statements were 3Miller Energy sought protection under federal bankruptcy laws on October 1, 2015. Therefore, it is not named as a Defendant in this action. -5- fairly presented, in all material respects. Sherb, a small firm that primarily audited micro-capital companies, presented 2009 and 2010 audits which confirmed Miller Energy’s financial statements for those years. 11. Public investors, creditors and others rely on independent, registered public accounting firms to audit financial statements and assess internal controls when deciding whether to invest in or do business with a public company. As part of Miller Energy’s bid to be listed on the New York Stock Exchange, Miller Energy retained the services of KPMG to audit its financial statements for the fiscal year ended April 30, 2011. KPMG, a leading accounting firm in the oil and gas sector, had an opportunity with the restatement to protect the shareholders and investment community and to correct Miller Energy’s rampant misstatements and untruths from previous years. However, given that chance, and notwithstanding the benefit of a year’s worth of hindsight, KPMG methodically became, in many respects, even more culpable than Sherb, issuing unqualified reports that Miller Energy financial statements for the years ended April 30, 2011 through 2014 were fairly presented, in all material respects, the highest level of an audit report that a CPA can issue. 12. Even in the face of the SEC orders revealing that the financial statements of Miller Energy were fraudulent and materially misstated and Miller Energy’s acknowledgment of vast accounting errors involving its valuation of the Alaska Assets, KPMG has never withdrawn, amended, or otherwise altered its reports. Nor has KPMG alerted the SEC or Miller Energy’s shareholders that its earlier reports were in error. -6- II. PARTIES A. Plaintiff 13. Plaintiff, Lewis Cosby (“Plaintiff”), purchased Miller Energy common shares traceable to the September 6, 2012 Registration Statement and was injured as a proximate result thereof. Plaintiff purchased 500 common shares, at $3.53 per share, on October 27, 2014. Plaintiff sold those common shares, at $1.73 per share, on December 2, 2014. B. Individual Defendants 14. Defendant Scott M. Boruff (“Boruff”) has served as the Executive Chairman of the Board since September 14, 2014. Previously, Boruff served as Miller Energy’s Chief Executive Officer (“CEO”) from August 6, 2008 to September 14, 2014 and as its President from June 2010 until June 9, 2011. 15. Defendant Deloy Miller (“Miller”) founded Miller Energy and served as the Chairman of its Board of Directors (the “Board”) until September 14, 2014. 16. Defendant Paul W. Boyd (“Boyd”) served as the CFO and treasurer of Miller Energy from 2008 to 2011 and as Miller Energy’s Director of Risk Management from 2011 until 2014. John Brawley is the new CFO. 17. Defendant Charles M. Stivers (“Stivers”) served as CFO from 2004 until 2006 and served as a member of the Board of Directors from 2004 until June 18, 2015. -7- 18. Defendant David M. Hall (“Hall”) served as the Chief Operating Officer (“COO”) of Miller Energy from July 18, 2013 until August 6, 2015. Hall also served as a member of the Board of Directors from December 10, 2009 until August 6, 2015. Hall also served as Chief Executive Officer of the Company’s Cook Inlet Energy subsidiary. 19. Defendant Merrill A. McPeak (“McPeak”) served as a member of the Board of Directors from April 2010 until April 16, 2014. 20. Defendant Jonathan S. Gross (“Gross”) served as a member of the Board of Directors from April 2010 until 2012. Gross has 29 years of experience in domestic and international oil and gas exploration. 21. Defendant David J. Voyticky (“Voyticky”) served as the President of Miller Energy from June 9, 2011 until August 12, 2014, as its Acting CFO from September 2011 until February 2014, and was a director from April 2010 to April 2014. Voyticky has over 15 years of domestic and international mergers and acquisitions, restructuring and financing experience, including stints witth Goldman, Sachs & Co. and J.P. Morgan. 22. Defendant Don A. Turkleson (“Turkleson””) served as a member of the Board of Directors from January 2011 to April 16, 2014 and was chair of the Audit Committee. Turkleson has over 35 years of accounting and financial experience with emphasis in the oil and gas business. Turkleson is a Certified Public Accountant. 23. Defendant Gerald Hannahs (“Hannahs”) has served as a member of the Board of Directors since July, 2012 and was appointed to serve a member of the Audit Committee on August 2013. Hannahs has over 30 years of experience in the investments and the oil and gas industry. -8- 24. Defendant Marceau N. Schlumberger (“Schlumberger”) served as a member of the Board of Directors from July 2013 until August 28, 2014. He has nearly 20 years of investment banking experience, including international and domestic mergers and acquisitions, restructuring, strategic analysis, and financing experience. 25. Defendant Bob G. Gower (“Gower”) has served as a member of the Board of Directors since 2014. Dr. Gower has more than 50 years of business and senior management experience across a range of industries, including energy, chemical, and technology. 26. Defendant Joseph T. Leary (“Leary”) served as a member of the Board of Directors from 2014 until August 28, 2014. Leary has more than 40 years of experience in banking and finance with over 25 years in the energy business. 27 Defendant William B. Richardson (“Richardson”) served as a member of the Board of Directors from April 2014 until September 11, 2015. 28. Defendant Carl E. Giesler, Jr. (“Giesler”) was appointed as Chief Executive Officer in September 2014. He has served as a member of the Board of Directors since October 1, 2014. 29. Defendant A. Haig Sherman (“Sherman”) has served as a member of the Board of Directors since September 14, 2014. Has diverse business experience, including roles as a practicing attorney, accountant, registered investment advisor and businessman. He is also a Certified Public Accountant. 30. Defendants McPeak, Hannahs, Stivers and Turkleson served as directors of Miller Energy as of September 6, 2012 and signed the September 6, 2012 Registration Statement (“Registration Statement”). -9- 31. Defendants Gower, Leary, Richardson and Schlumberger served as directors of Miller Energy during the Class Period, and engaged in actions that proximately resulted in injuries to Plaintiff and Class members, as described below. C. Auditor Defendant – KPMG LLP 32. Defendant KPMG LLP (“KPMG”) is one of the “Big 4” international accounting firms with 179 offices across 19 countries and an employee base of 25,000. KPMG is duly organized and existing under the laws of the State of Delaware, and has its main office located at 345 Park Avenue, New York, New York, and it maintains an office located in Melville, New York. 33. KPMG has an office in Knoxville, Tennessee. According to KPMG literature, the firm is a leader in the field of oil and gas with a goal to be the leading provider of professional services to the oil and gas sector. Specifically, KPMG provides professional services to: # 76% of the top 50 oil and gas companies in the Forbes 2000; # 69% of oil and gas companies in the FT Global 500; # 70% of the largest refining companies on the Fortune Global 500 KPMG’s U.S.-based clients include Haliburton, Occidental Petroleum, and Valero Energy. 34. KPMG was retained as Miller Energy’s independent auditor on February 1, 2011. KPMG issued unqualified reports on Miller Energy’s financial statements for the years ending April 30, 2011, April 30, 2012, April 30, 2013 and April 30, 2014, certifying, inter alia, that it had audited the financial statements in accordance with generally accepted auditing standards (“GAAS”) and that, in its opinion, the financial statements presented the financial position of Miller Energy fairly and in conformity with GAAP. Fees billed to Miller Energy by KPMG for its audits of Miller -10- Energy’s financial statements were in excess of $3,296,470 through the period ending April 30, 2014. KPMG also submitted an unsecured claim against Miller Energy in the bankruptcy, seeking $448,000.00. 35. Every report by KPMG’s of its audits of Miller Energy’s financial statements for the foregoing periods was a “clean opinion,” an unqualified report that Miller Energy’s financial statements were fairly presented, in all material respects. This is the highest level of an audit report that a CPA can issue. D. Non-Parties and Co-Conspirators 36. Non-party Miller Energy Resources, Inc. (a/k/a Miller Petroleum, Inc.) (“Miller Energy”) is an independent exploration and production company that explores for, develops, and operates oil and gas wells in south-central Alaska and in Tennessee. At all times relevant to this action, Miller Energy common stock traded on the NYSE under the ticker symbol “MILL”; the Series C traded on the NYSE under the ticker symbol “MILLP”; and the Series D traded on the NYSE under the ticker symbol “MILLO.” 37. As of September 29, 2015, Miller Energy had approximately 46.7 million shares of common stock, 3.25 million shares of Series C and 3.5 million shares of Series D issued and outstanding. On September 11, 2015, Miller Energy caused its common stock, Series C and Series D to be de-listed from the NYSE. On October 1, 2015, Miller Energy filed a petition seeking relief under the federal bankruptcy statutes. In light of the automatic stay in the bankruptcy proceedings, Miller Energy is not named as a Defendant herein. 38. Non-party Carlton W. Vogt, III (“Vogt”) was the audit team leader at Miller Energy’s former independent outside auditing firm, non-party Sherb, a now defunct CPA firm that was -11- suspended by the SEC in 2013 for improper professional conduct unrelated to its work for Miller Energy, which had served as Miller Energy’s outside audit firm since 2008. Vogt led an audit team that audited Miller Energy’s financial statements for fiscal years ended 2009 and 2010. Vogt led the Sherb audit team that audited Miller Energy’s financial statements for the 2009 and 2010 fiscal 39. Various entities not named as Defendants in this lawsuit have participated as co-conspirators with the named Defendants in the violations alleged in this Complaint and have performed acts and made statements in furtherance of the conspiracy. Plaintiff reserves the right to name some or all of these persons as Defendants at a later date. Plaintiff believes that there is a finite number of co-conspirators whose identities can be ascertained through Defendants’ own records. III. JURISDICTION AND VENUE 40. This Court has jurisdiction over this action pursuant to 28 U.S.C. §§ 1331 and 1337(a). The Court has supplemental jurisdiction over any claims brought under state law pursuant to 28 U.S.C. §1367, as such claims are so related to claims in the action within the original jurisdiction of this Court that they form part of the same case or controversy under Article III of the United States Constitution. 41. This Court has jurisdiction over the subject matter of this action pursuant to 28 U.S.C. §§ 1331 and 1337, and § 27 of the Exchange Act, 15 U.S.C. §78aa, §§ 10(b) and of 20(a) of the Exchange Act, 15 U.S.C. §§ 78j(b), 78t and SEC Rule 10b-5, 17 C.F.R. §240.10b-5. 42. Venue is proper in this judicial district pursuant to 28 U.S.C. § 1391(b) and (c), because one or more of the Defendants is found or resides in this judicial district or had agents in this judicial district, transacted or is licensed to transact business in this judicial district, and because -12- a substantial portion of the affected trade and commerce described below has been carried out in this judicial district. Also in connection with the acts and omissions alleged in this complaint, Defendants, directly or indirectly, used the means and instrumentalities of interstate commerce, including, but not limited to, the mails, interstate telephone communications and the facilities of the national securities markets. 43. This Court has personal jurisdiction over each of the Defendants named herein because they conducted substantial business in, were citizens of the State of Tennessee at during the Class Period (including Miller Energy, which maintained its principal place of business and offices throughout this State at the time). The violations of law complained of herein occurred in Tennessee, including the preparation and dissemination of the materially false and misleading Registration Statement complained of herein, which was disseminated into this State. IV. PERTINENT FACTS A. Background of Miller Energy and Purchase of Alaska Assets 44. Miller Energy was founded in 1967 as an independent oil and gas exploration and production company. Miller Energy, whose focus was originally on Tennessee’s Appalachian Basin, initially became a publicly-traded company in connection with a reverse merger in 1996. Between early 2002 and December 2009, Miller Energy was a small player operating on the fringes of the oil and gas exploration and production industry, as its stock price regularly traded below one dollar per share, falling to a low of $0.04 per share in December 2007. In August 2008, Miller Energy named a new CEO. Soon thereafter, facing collapse, Miller Energy began acquiring additional oil and gas properties. -13- 45. In the fall of 2009, Miller Energy became aware of certain oil and gas properties in Alaska that were in the process of being “abandoned” as part of the bankruptcy proceedings of California-based Pacific Energy Resources (“PER”). Beginning in December 2008, PER, with the help of a leading financial advisory and asset management firm, unsuccessfully marketed its operating assets in Alaska to 40 potential buyers. The assets were auctioned by the bankruptcy court in July 2009, but neither the winning bid ($8 million) nor the second bid( $7 million) ultimately closed. As a result, PER sought an order from the bankruptcy court allowing it to abandon title to the assets. 46. Due to renewed interest in the assets from Miller Energy, the bankruptcy court permitted PER to reacquire it’s the assets and sell them to Miller Energy’s operating subsidiary, Cook Inlet Energy (“CIE”), in a competitive auction for $2.25 million in cash and the assumption of certain limited liabilities. The transaction closed on December I0, 2009.4 47. On December 16, 2009, Miller Energy announced that it had acquired certain oil and gas reserves and related assets in Alaska (the “Alaska Assets”), which it claimed were valued at more than $479 million, including oil and gas assets that included onshore and offshore production 4In its 2011 annual report, Miller Energy reported that on December 10, 2009, it had acquired 100% of the membership interests in Cook Inlet Energy, LLC, an Alaska limited liability company and had also acquired the former Alaskan operations of Pacific Energy Resources (“Pacific Energy”), “valued at more than $479 million through a Delaware Chapter 11 Bankruptcy proceeding.” Miller Energy reported that the acquired Alaska Assets included “onshore and offshore production facilities, $215 million in proven energy reserves, $122 million in probable energy reserves and $31 million in possible energy reserves, providing total reserves of $368 million.” Miller Energy reported the purchase of the West McArthur River oil field, the West Foreland natural gas field, and the Redoubt unit with the Osprey offshore platform, all located along the west side of the Cook Inlet, along with 602,000 acres of oil and gas leases, which includes 471,474 acres under the Susitna Basin Exploration License. -14- facilities, $215 million in proven energy reserves, $122 million in probable energy reserves, and $31 million in possible energy reserves, providing total reserves of $368 million. 48. Shares of Miller Energy’s common stock soared 93%, increasing in two days from $0.70 per share to a closing price of $1.35 per share. On December 10, 2009, the date of the transaction, Miller Energy’s stock closed at $0.61 per share. By March 31, 2010, Miller Energy’s stock closed 982% higher at $6.60 per share. Weeks later, its stock began trading on NASDAQ and, after moving to the NYSE a year later, reached an all-time high price on December 9, 2013 of $8.83 per share. 49. On March 22, 2010, Miller Energy filed its quarterly report on Form 10-Q for its fiscal third quarter ended January 31, 2010 and reported a value of $480 million for the Alaska Assets, which amount was comprised of $368 million for oil and gas properties and $110 million for fixed assets. Miller Energy also reported an after-tax $277 million “bargain purchase gain,” which boosted net income for the quarter to $272 million – an enormous increase over the $556,097 loss reported for the same period the previous year. The newly-booked value of the Alaska Assets, which resulted in a nearly 5,000% increase in Miller Energy’s total assets, had a significant impact on Miller Energy’s stock price.5 50. As it turned out, however, the claimed values for the Alaska Assets were vastly overstated, as they were based on (1) false values assigned to supposed “fixed assets” Miller Energy 5On July 25, 2010, Sherb announced the results of its audit of Miller Energy’s balance sheets and related consolidated statements of operations, stockholders’ equity (deficit), and cash flows for the year ended April 30, 2010, certifying the financial position of Miller Energy as of April 30, 2010. -15- acquired; and (2) enormous overstatement of the value of the oil and gas reserves. Miller Energy materially overstated the value of its Alaska Assets by more than four hundred million dollars. These inflated balance sheet and income statement numbers were repeated over the next year and a half in numerous documents touting the success and high value of the Alaska Assets subsequently filed with the SEC.6 51. Miller Energy’s overstatement of the Alaska Assets enabled it to overstate assets on its balance sheet by $479 million and overstate shareholders’ equity by $267 million. This made Miller Energy appear larger, cumulatively more profitable, and inherently less risky to the investing B. The False and Misleading Registration Statement 52. On or about September 6, 2012, Miller Energy filed with the SEC a Form S-3 Registration Statement and prospectus using a “shelf” registration, or continuous offering process.7 Under the shelf registration, Miller Energy would sell securities described in various future prospectus supplements in one or more offerings. The prospectus supplements would form part of 6In Miller Energy’s 2011 annual report, it reported that on March 17, 2011, the Audit Committee of Miller Energy’s Board of Directors had determined that its unaudited consolidated balance sheet at July 31, 2010, unaudited consolidated statement of operations for the three-month period ended July 31, 2010, unaudited consolidated balance sheet at October 31, 2010, and unaudited consolidated statement of operations for the three and six month periods ended October 31, 2010 could no longer be relied upon as a result of misstatements in those financial statements. 7A shelf registration is a regulation that a corporation can evoke to comply with SEC registration requirements for a new stock offering up to three years before doing the actual public offering. The corporation must still file the required annual and quarterly reports with the SEC. Sometimes current market conditions are not favorable for a specific firm to issue a public offering. By using shelf registration, firms can fulfill all registration-related procedures beforehand and go to market quickly when conditions become more favorable. -16- the registration statement for each offering. The securities were to be issued by Miller Energy. This Form S-3, which would later be utilized for all of the stock offerings, expressly incorporated by reference certain filings Miller Energy had previously made with the SEC and all future filings until any offering conducted under the shelf registration statement was completed. 53. The SEC declared the shelf registration statement effective on September 18, 2012. 54. The Registration Statement, including the materials incorporated therein by reference (which expressly incorporated Miller Energy’s Annual Report on Form 10-K for the year ended April 30, 2012, as well as various Current Reports on Form 8-K), and the final Prospectuses, were negligently prepared and, as a result, contained untrue statements of material facts or omitted to state other facts necessary to make the statements made not misleading and were not prepared in accordance with the rules and regulations governing their preparation. 55. All of Miller Energy’s interim and annual financial reports issued between 2010 and 2015, relying upon the Reserve Report, overstated the value of the Alaska Assets by hundreds of millions of dollars by failing to record the Alaska Assets at fair value as required by Accounting Standards Codification (“ASC”) 805, Business Combinations, and the federal securities laws, because they “used as fair value a reserve report that was prepared by a petroleum engineer firm using the rules for supplemental oil and gas disclosures,” “the reserve report . . . expressly disclaimed that the numbers therein represented the engineer firm's opinion of fair value,” “[t]he reserve report . . . also contained expense numbers that were knowingly understated,” and the Reserve Report “double counted $110 million of certain fixed assets that were already included in the reserve -17- 56. As a result, all of Miller Energy’s interim and fiscal financial reports issued between 20IO and 2015, the Form S-3 filed on September 6, 2012, and each of the relevant final Prospectuses were false and misleading.8 C. Under Generally Accepted Accounting Principles (“GAAP”), Miller Energy Was Required to Record the Alaska Assets at Fair Value. 57. ASC 805, Business Combinations – formerly Statement of Financial Accounting Standards (“SFAS”) 14l ® – became effective in December 2008. Among its principal revisions, ASC 805 requires acquisitions that result in a “bargain purchase,” e.g., entities purchased at fire sales prices in non-orderly transactions, to be measured at fair value, with any resulting gain recorded on the income statement. 58. ASC 820, Fair Value Measurements (formerly SFAS 157), provides the framework for measuring fair value. “Fair value” is defined in ASC 820 as “the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date.” A reporting entity must determine an appropriate fair value using one or more of the valuation techniques described in accounting literature. 59. ASC 820 outlines three broad approaches to measuring fair value: the market approach, income approach, and cost approach. Under the market approach, prices and other relevant information generated by market transactions involving identical or comparable assets or liabilities are used to measure fair value. The income approach utilizes valuation techniques to 8Miller Energy’s false and misleading reports filed with SEC included: Forms 10-Q for the 3Q 2010 and all interim quarters for 2011-201 5; Forms 10-K for 2010 - 2014; the Form S-1 filed on August 8, 2010; the Forms S-3 filed on September 6, 2012 and October 5, 2012; and prospectuses filed between August 25, 2010 through August 21, 2014 pursuant to Rule 424; and 15 Forms 8-K filed between March 2010 through at least December 2014. -18- convert future amounts to a single discounted present value amount. Finally, the cost approach is based on the amount that currently would be required to replace the assets in service, i.e., current replacement cost. 60. ASC 820 emphasizes that fair value is a market-based measurement, not an entity specific measurement, and should be determined based on the assumptions market participants would use in pricing the asset or liability. 61. ASC 820 emphasizes that when a price for an identical asset or liability is not observable, entities should use a “valuation technique that maximizes the use of relevant observable inputs and minimizes the use of unobservable inputs” and entities may not ignore assumptions market participants would use.9 62. When computing their estimate of fair value, Defendants Miller and Boyd failed to consider the existence of numerous, readily apparent data points strongly indicating that the Alaska Assets were worth substantially less than the $480 million value Miller Energy recorded. In failing to do so, Defendants Miller and Boyd materially overstated the value of the newly acquired Alaska Assets. As described detailed below, Miller Energy purported to value the Alaska Assets using the income approach for the oil and gas reserves and the cost approach for certain fixed assets. 9ASC 820 defines “unobservable inputs” as “inputs that reflect the reporting entity’s own assumptions about the assumptions market participants would use in pricing the asset or liability developed based on the best information available in the circumstances,” and “observable inputs” as “inputs that reflect the assumptions market participants would use in pricing the asset or liability developed based on market data obtained from sources independent of the reporting entity.” -19- D. Miller Energy’s Reserve Report Failed to Represent the Fair Value of Alaska Assets. 63. Shortly after the acquisition, Defendant Boyd asked Defendant Hall – a non-accountant with no formal accounting training – to obtain a reserve report for the Alaska Assets in order to determine the fair value of the acquired assets to be reported on Miller Energy’s Form 10-Q for the quarter ended January 31, 2010. 64. To record the value of the Alaska Assets, Defendants Miller and Boyd requested and improperly valued the Alaska Assets based on a reserve estimates report prepared by Ralph E. Davis & Associates, an independent petroleum engineering firm (the “Reserve Report”). Ralph E. Davis & Associates did not know that Miller Energy intended to use the Reserve Report for fair value purposes and believed that its purpose was for use as supplemental data in Miller Energy’s SEC disclosures.10 10Oil and gas reporting companies are subject to two principal authoritative pronouncements governing financial accounting and reporting for oil and gas activities: Rule 4-10 of Regulation S-X (17 C.F.R. 210.4-10), Financial Accounting and Reporting for Oil and Gas Producing Activities Pursuant to the Federal Securities Laws and the Energy Policy and Conservation Act of 1975 (“Rule 4-10”); and ASC 932-235-50-29 through 33 (formerly SFAS 19, Financial Accounting and Reporting by Oil and Gas Producing Companies, and SFAS 69, Disclosures About Oil and Gas Producing Activities ). ASC 932 establishes disclosure requirements for significant oil and gas activities, including disclosure of the “standardized measure,”which is the future after-tax net cash flows discounted at 10%. A non-GAAP measure, known as “PV- 10,” is similar to the standardized measure but is typically presented on a pretax basis. The Financial Accounting Standards Board has noted that the standardized measure supplies investors with useful information, however, they also noted their concern “that users of financial statements understand that it is neither fair market value nor the present value of future cash flows. It is a rough surrogate for such measures, a tool to allow for a reasonable comparison of mineral reserves and changes through the use of a standardized method that recognizes qualitative, quantitative, geographic, and temporal characteristics.” Paragraph 83 of the Basis for Conclusions of SFAS 69. -20- 65. The Reserve Report was finalized in February 2010 and reflected a pre-tax present value of net cash flows discounted at 10% (“PV-10 ”) of $368 million. The Reserve Report itself clearly stated that the numbers therein were not an estimate of fair market value. Specifically, on page 3 of the report, it states that “[t]he discounted values shown are for your information and should not be construed as our estimate of fair market value.” Defendant Boyd never reviewed or questioned any of the Reserve Report’s assumptions or calculations, nor did he communicate with the engineer firm about the Reserve Report. Rather, upon receiving the Reserve Report, Defendant Boyd merely recorded as the fair value of the acquired oil and gas properties the sum of the PV-10 estimates for 100% of the proved, probable, and possible reserves, which artificially increased the book value of Miller Energy’s oil and gas properties on its balance sheet by $368 million. 66. The use of the PV-10 numbers as fair value conflicted with contemporaneous representations Miller Energy had made to its investors, including those incorporated by reference into the Registration Statement. Specifically, in its fiscal 2010 Form 10-K, the first annual report to include the inflated values, Miller Energy expressly told investors that “[o]ur PV-10 measure and the standardized measure of discounted future net cash flows do not purport to present the fair value of our natural gas and oil reserves.” Notwithstanding that disclosure, Miller Energy had actually used its PV-10 measure in that very same report as the fair value of its acquired properties. 67. The $368 million Reserve Report value failed to represent fair value for several reasons. Despite showing years of net profit that market participants would expect to be taxable, the Reserve Report did not make adjustments for income taxes. It also used a 10% discount rate that was inappropriate under GAAP for determining fair value. And by failing to consider the discount rate using assumptions that market participants would use, Miller Energy materially overstated the -21- value of the Alaska Assets. The valuation also overstated cash flows from certain categories of reserve estimates (e.g., “probable” and “possible” reserves) by failing to apply any risk weight to such reserves and the resulting cash flows. Nor did the Reserve Report include amounts for certain asset retirement obligations, i.e., the legal obligations associated with the retirement of tangible long-lived assets. Finally, the $237 million of projected operating and capital expenses in the Reserve Report, provided by Miller Energy and the Alaska CEO, were intentionally understated, resulting in an overstated valuation. 68. The CFO was aware that Miller Energy chose the new firm because a prior firm refused to assign any value to a property known as the Redoubt Shoal field, because it was uneconomical – i.e., expected future expenses exceeded expected future cash flows – and the prior firm had explained that it would not put its “name on a report that implies value exists where it likely does not.” The Redoubt Shoal field – which represented $291 million of the $368 million in fair value recorded by Miller Energy – showed positive future cash flows in the Reserve Report primarily because the Alaska CEO gave Ralph E. Davis & Associates understated and unsubstantiated expense numbers. The CFO had previously been advised by Miller Energy’s independent auditor that the lack of any controls over the Alaska CEO’s expense estimates was a “concerning void.” 69. Defendants Miller and Hall provided expense projections that, in many cases, were significantly lower than past actual experience. For example, internal documents maintained by Defendant Hall indicate that the cost to drill a new well in the Redoubt Shoal field was roughly $13 million. However, Defendant Hall told Ralph E. Davis & Associates to use a cost of $4.6 million per well in its Reserve Report. And instead of using recent expense data, Defendant Hall gave Ralph E. Davis & Associates nearly three-year old operating expense data, which he revised down on the -22- pretext that Miller Energy could run a leaner operation than former operators of the properties. Overall, the Reserve Report implied operating expenses of $4 per barrel of oil equivalent (“boe”) for all categories of reserves. That level of operating expenses was unreasonable in light its predecessor’s actual operating expenses of $32.50/boe in 2008 and $55.42/boe in the first half of 2009 before the wells were shut-in. 70. By understating the expense numbers, Miller Energy overvalued its Alaska Assets by tens of millions of dollars. E. The Fair Value of the Acquired Fixed Assets Was Double-Counted and Overstated. 71. In addition to the $368 million value recorded for the oil and gas properties, Defendant Miller Energy also erroneously recorded a separate value of $110 million for acquired fixed assets, such as facilities and pipelines ancillary to the oil and gas reserves. 72. In a February 8, 2010 email, Defendant Boyd informed Defendant Hall that he needed an amount to use as fair value for the fixed assets obtained as part of the Alaska Assets acquisition. He noted that, ideally, the value should be what a willing buyer would pay for the assets, but “[i]n the absence of that, replacement values or something similar would probably work.” Two days later, Defendant Boyd was sent an “asset replacement cost study,” purportedly provided by an independent insurance broker, which appeared to list the replacement cost for the assets as $110 million. The “study” was dated September 5, 2008, but “revised” on February 9, 2010. 73. With no additional analysis, Defendant Boyd recorded the amount in the revised insurance study on Miller Energy’s balance sheet. -23- 74. The recording of assets at a value of $110 million was improper for several reasons. Miller Energy’s use of the values in the insurance study resulted in counting the value of the fixed assets twice, thereby overstating the value of those assets. The Reserve Report, which Miller Energy relied on to value the acquired Alaskan Assets, used a discounted cash flow model. Valuation specialists use such models to estimate the value of an enterprise’s “operating assets” – i.e., the assets employed to generate future cash flows – by converting future benefit streams into a net present value. In Miller Energy's case, the fixed assets in the insurance study were the same operating assets that were expected to generate the future cash flows discussed in the Reserve Report. Accordingly, they should not have been separately valued. 75. Prior to the acquisition, all of the production from the offshore Redoubt Shoal field ran through the Osprey platform, which had no processing facilities or power generating capability of its own. Power was sent from generators housed within the Kustatan Production Facility (“KPF”) to the platform via a sub-sea line, which was connected to an underground power grid that ran throughout the acquired properties. Moreover, production from the offshore platform was sent onshore for processing through pipes to the KPF. Without the platform, there would have been no way to obtain oil and gas from the Redoubt Shoal field without incurring up-front capital expenditures to replace the platform and related infrastructure. Similarly, minus the other production facilities, the platform would have lacked power and a place to process its oil and gas. 76. The Reserve Report recognized the interconnectedness of the properties, as it expressly listed the facilities and the offshore platform as assets used to generate future cash flows. 77. In short, because the fixed assets were integral to the operations of the acquired properties, their values were captured in the Reserve Report’s cash flows. Consequently, by -24- separately valuing the same operating assets, Miller Energy overstated the value of the Alaska Assets by as much as $110 million. 78. The insurance study also did not reflect fair value because the version of the insurance study used by Defendant Boyd purported to show “asset replacement cost.” Absent further adjustments, replacement cost does not qualify as fair value under GAAP. 79. Miller Energy, at the direction of Defendants Boyd and Hall, also refashioned a preexisting insurance study to make it appear that its own value of $110 million was derived from a third party. The numbers in the fixed asset study were given to the insurance broker and its predecessor by its clients (i.e., Miller Energy and the previous owners of the fixed assets) as long ago as 2007 and were used as starting points for other types of estimates, such as estimates for possible losses resulting from fire or natural disasters. Two employees at the insurance broker who were the most familiar with the original “Loss Estimates Study” confirmed to the SEC that they never tested or in any way double-checked the values provided. 80. Defendants Boyd and Hall either knew or knowingly disregarded the fact that the insurance study did not reflect fair value or any analysis by the insurance broker. 81. February 8, 2010, Defendant Hall directed Alaska personnel to contact the insurance broker and another oil and gas consulting company to ask them for a report reflecting fair value or replacement cost. The insurance broker responded on February 9, 20I0, and told Miller Energy in an email copied to Defendant Hall that it could not provide a report showing replacement costs. 82. Miller Energy also contacted a separate consulting firm and sent it the insurance broker’s original 2008 insurance report. Late on February 8, 2010, the consulting firm informed Miller Energy that the insurance study was a “good reference” but did not state “value or -25- replacement cost.” The firm offered to conduct its own analysis, but advised that the estimate would take “approximately 2-3 weeks to complete” and “cost around $15,000-$18,000.” 83. Upon hearing the news that a new report might take two to three weeks, Alaska personnel, including Defendant Hall, called Defendant Boyd. Defendant Boyd said that he could not wait weeks for a new report, but “needed it quickly and he needed to base it on something . . . a professional had to sign off on it, not us, some third party.” During the call, Defendants Boyd and Hall decided to rely on numbers in the insurance report as replacement costs, despite Defendant Hall having been explicitly informed that it could not provide Miller Energy with replacement costs. 84. With the aim of making the report appear as though it reflected replacement costs, Defendant Hall provided a subordinate with edits to the 2008 insurance report that significantly altered its appearance, including changing its name from “Loss Estimates Study” to “Asset replacement cost study.” The revised report, which Miller Energy provided Sherb, omitted the insurance broker’s methodology and analysis. As a result, the only numbers reflected in the Revised Report were the ones provided to the broker by Defendant Miller Energy and its predecessors. 85. As a result of the foregoing, Miller Energy overvalued the Alaska Assets by more than $400 million. 86. As a result of the fraudulent valuation, Miller Energy filed with the SEC financial reports that materially misstated the value of its assets, including the SEC filings incorporated by reference in the Registration Statement. 87. Under the rules and regulations governing the preparation of the Registration Statement, Miller Energy was required to disclose that the value of the Alaska Assets was materially overstated in its financial statements. -26- 88. The Registration Statement, however, contained no such disclosures. Pursuant to Item 303 of Regulation S-K (17 C.F.R. §229.303) and the SEC’s related interpretive releases thereto, issuers are required to disclose events or uncertainties, including any known trends, that have had or are reasonably likely to cause the registrant’s financial information not to be indicative of future operating results. This is particularly true for issuers utilizing shelf registration statements, which require continuous updating and incorporate those continuous disclosures into the registration statement. 89. When Plaintiff and other Class members purchased their common stock, the Alaska Assets were materially overstated in Miller Energy’s financial statements, which materially understated its true expenses and materially overstated its profits. The adverse events and uncertainties associated with these declining trends were reasonably likely to have a material impact on Miller Energy’s profitability, and, therefore, were required to be disclosed in the Registration Statement. F. Miller Energy Writes Down the Value of the Alaska Assets. 90. The following series of disclosures revealed that the Registration Statement was false and misleading in that it overstated the value of the Alaska Assets on Miller Energy’s books by hundreds of millions of dollars. 91. On December 10, 2014, Miller Energy disclosed that it was taking a $265.3 million impairment charge on the Alaska Assets, specifically the Redoubt Shoal field. On March 12, 2015, Miller Energy disclosed that it was taking another $150 million impairment charge on the Alaska -27- 92. On April 29, 2015, Miller Energy disclosed that the SEC had notified it that the agency staff had made a preliminary determination to recommend civil action against Miller Energy related to its accounting for the 2009 Alaska Asset acquisition. 93. On May 12, 2015, Miller Energy disclosed that the NYSE had notified Miller Energy that its shares were subject to de-listing due to its having failed to maintain listing requirements. 94. On July 14, 2015, Miller Energy included a “going concern” disclosure in its 2014 Annual Report filed with the SEC on Form 10-K. 95. On July 30, 2015, Miller Energy disclosed that its common stock would be de-listed from the NYSE. G. SEC Enforcement Action Accuses Miller Energy, Boyd, and Hall of Knowingly Artificially Inflating Value of Alaska Assets. 96. On August 6, 2015, the SEC initiated civil administrative proceedings against Miller Energy (the “SEC Enforcement Action”) accusing the Miller Energy and Defendants Boyd and Hall of knowingly artificially inflating the value of the Alaska Assets acquired in 2009 and then knowingly misstating Miller Energy’s financial statements for the ensuing five-plus year period through and including July 2015 when Miller Energy’s stock was de-listed. Non-party Vogt was also charged in the SEC Enforcement Action. 97. In its Order Instituting Public Administrative and Cease-and-Desist Proceedings filed that day, the SEC’s Division of Enforcement alleged that after acquiring the Alaska Assets in late 2009, Miller Energy overstated their value by more than $400 million, boosting Miller Energy’s net income and total assets. According to the SEC, the allegedly inflated valuation had a significant impact, turning a penny-stock company into one that was eventually listed on the NYSE, where its -28- common stock had reached a 2013 high of nearly $9 per share. In a statement issued that day, William P. Hicks, Associate Regional Director of the SEC’s Atlanta office, stated in pertinent part as follows: “Financial statement information is the cornerstone of investment decisions. We’ve charged that Miller Energy falsified financial statement information and grossly overstated the value of its Alaska assets and that the company’s independent auditor failed to conduct an audit that complied with professional standards . . . . The SEC will aggressively prosecute such conduct.” 98. According to the SEC, Miller Energy had paid $2.25 million and assumed certain liabilities to purchase the Alaska Assets. It later reported them at a value of $480 million. While accounting standards required Miller Energy to record the properties at “fair value,” then-CFO Defendant Boyd allegedly relied on the Reserve Report, which did not reflect fair value for the assets, and he also was alleged to have double counted $110 million of fixed assets already included in the Reserve Report. The Reserve Report allegedly contained expense numbers that were knowingly understated by defendant Hall, then serving as the CEO of Miller Energy’s Alaska subsidiary, CIE, and as Miller Energy’s COO since July 2013. Defendant Hall was also alleged to have altered a second report to make it appear as though it reflected an outside party’s estimate of 99. The SEC alleged that the fiscal 2010 audit of Miller Energy’s financial statements was deficient due to the failure of non-party Vogt, the Sherb partner in charge of the Miller Energy audits, who issued an unqualified opinion of Miller Energy’s 2010 annual report and was alleged to -29- have falsely stated that the audit was conducted in accordance with the standards of the Public Company Accounting Oversight Board and that Miller Energy's financial statements were presented fairly and conformed with GAAP. 100. As the partner in charge of the fiscal year 2010 Miller Energy audit, Vogt failed to perform the 2010 Miller Energy audit in accordance with PCAOB Auditing Standards. These deficiencies included, among other items, failing properly to audit the fair value measurements, use the work of a specialist, plan, staff and supervise the audit, obtain sufficient competent audit evidence, exercise due care and professional skepticism, and perform required audit testing. 101. Vogt’s failures related to the auditing of the Alaska Asset acquisition. Despite the materiality of the transaction on Miller Energy’s financial statements, Vogt failed to adequately test the valuation of the assets and the related calculation of the gain on acquisition. Instead, he inappropriately relied on the aforementioned reserve report and the so-called asset replacement cost study to justify Miller Energy’s $480 million valuation of the Alaska Assets. Vogt also erred as follows: # Vogt did not perform the necessary procedures to enable him to use the findings of the reserve report. # Vogt knew at the time of the accounting for the acquisition that Miller Energy had insufficient accounting staff and that any accounting was suspect. In a December 22, 2009 email to Miller Energy’s senior management, Vogt indicated that he believed the Miller Energy’s accounting staff was deficient, and that Defendant Boyd cut too many corners on the accounting documentation. Furthermore, Vogt stated that Hall’s modeling of cash flows and expenses was “concerning” because there was no one taking a detailed look at his estimates. -30- # Vogt also knew that the reserve report used suspect data and was completed on what he described as a “rushed basis,” as Miller Energy “had very little time if none for any true due diligence of much depth into what [it] purchased.” # Vogt, on behalf of Sherb, issued an audit report containing an unqualified opinion for use in Miller Energy’s 2010 Form 10-K that stated falsely that the audit had been conducted in accordance with the PCAOB’s standards and that Miller Energy’s financial statements were presented fairly, in all material respects, in conformity with GAAP. # While Vogt performed some testing on the data used to create the Reserve Report, he failed to test key elements such as the discount rate utilized, the risk weighting of the probable and possible reserves, estimated oil prices, and operating and capital expenses. Vogt also never properly considered the relevancy of the reserve report, improperly relying exclusively on the report since the specialist, a petroleum engineer, was not engaged to estimate a fair valuation, as expressly indicated in the report. Nor did he consider the consistency of the evidence in light of the other evidence, such as Miller Energy’s actual purchase price of the assets (reported at less than $5 million), and the fact that the assets had previously been abandoned during a bankruptcy proceeding. While Vogt and his staff reviewed some aspects of the specialist’s valuation model, they failed to sufficiently review and evaluate the reasonableness of assumptions such as the discount rate, risk weighting of certain reserves, future oil prices, and operating and capital expenses. # Vogt also failed to obtain sufficient audit evidence to support the fair value of the fixed assets. # Vogt did not properly consider the petroleum engineer’s experience in fair valuation of assets, which was nonexistent. # Vogt also failed to obtain an understanding of the objectives and scope and intended purpose of the petroleum engineer’s engagement for Miller Energy, which was to produce a reserve report for reserve disclosure purposes, not a fair valuation of acquired assets. -31- # Vogt, despite alerting Boyd and Miller Energy’s then CEO of the lack of sufficient review and inquiry, failed to adequately test the operating and capital expense estimates provided to the specialist by Miller Energy, and took few audit steps, other than inquiry, to assess the reasonableness of the expense estimates. # Vogt performed no steps to evaluate the qualifications of the authors of the asset replacement cost study, or understand the methods or assumptions they used or the appropriateness of using the Asset replacement cost study to support the valuation of the fixed assets at $110 million. # Vogt failed to exercise due professional care regarding the audit of the Alaska acquisition valuation during the 2010 Miller Energy audit. Miller Energy had valued the assets purchased for a few million dollars at $480 million and had recorded a corresponding $277 million bargain purchase gain. Given the size of the transaction, Vogt should have focused more closely on the diligence required to gather and objectively evaluate the evidence supporting the fair value of the oil and gas properties acquired to comply with ASC 805 and common industry practice. He failed to adequately consider the competency and sufficiency of the Reserve Report as evidence of the fair value of the acquired oil and gas properties. Vogt also performed limited procedures and failed to sufficiently evaluate the evidentiary value of the asset replacement cost study, including failing to understand the source of the fixed asset values therein and the competency of the report authors. # Vogt’s audit program to test Miller Energy’s fair value assessment of the Alaska acquisition was insufficient. The planned procedures largely consisted of verifying the credentials of a specialist. # Vogt’s supervision of his staff was also deficient. Vogt spent little time on-site while the field work was conducted, and he knew the staff auditors had insufficient oil and gas industry experience. # Vogt’s knowledge of the magnitude of the Alaska acquisition, and his knowledge of the inadequacy of Miller Energy’s accounting personnel, including Boyd, should have resulted in increased scrutiny of Miller Energy’s valuation of the Alaska Assets. Yet Vogt assigned crucial audit procedures to staff who lacked appropriate industry and auditing experience, and did not sufficiently supervise their work. -32- # Vogt over-relied on a reserve report and the asset replacement cost study, and took limited to no additional audit steps to test that audit evidence, Vogt failed to obtain sufficient evidence for the fair value of the Alaska acquisition. 102. As a result of the forgoing misconduct, the SEC alleged that: # Miller Energy violated §l7(a) of the Securities Act, § 10(b) of the Securities Exchange Act of 1934 (“Exchange Act”) and Rule 10b-5 thereunder, which prohibit fraudulent conduct in the offer or sale of securities and in connection with the purchase or sale of securities; # Defendant Boyd willfully aided and abetted and caused, and defendant Hall caused, Miller Energy’s violations of § 17(a) of the Securities Act, § 10(b) of the Exchange Act and Rule 10b-5 thereunder; # Defendant Boyd willfully violated, and defendant Hall violated, § 17(a) of the Securities Act, § 10(b) of the Exchange Act and Rule 10b-5 thereunder, which prohibit fraudulent conduct in the offer or sale of securities and in connection with the purchase or sale of securities; # Miller Energy violated §13(a) of the Exchange Act and Rules 13a-l , 13a- 11 and 13a-13 thereunder, which require that every issuer of a security registered pursuant to §12 of the Exchange Act file with the SEC, among other things, annual, current, and quarterly reports as the SEC may require; # Defendant Boyd willfully aided and abetted and caused, and defendant Hall caused, Miller Energy’s violations of §13(a) of the Exchange Act and Rules 13a-l, 13a-11 and 13a-13 thereunder; # Miller Energy violated § 13(b)(2)(A) of the Exchange Act, which requires reporting companies to make and keep books, records and accounts which, in reasonable detail, accurately and fairly reflect their transactions and dispositions of their assets; # Defendant Boyd willfully aided and abetted and caused, and Defendant Hall caused, Miller Energy’s violations of § 13(b)(2)(A) of the Exchange Act; -33- # Miller Energy violated § 13(b)(2)(B) of the Exchange Act, which requires all reporting companies to devise and maintain a system of internal accounting controls sufficient to provide reasonable assurances that transactions are recorded as necessary to permit preparation of financial statements m accordance with GAAP; # Defendant Boyd willfully aided and abetted and caused, and Defendant Hall caused, Miller Energy’s violations of § 13(b)(2)(B) of the Exchange Act; # Defendant Boyd willfully violated, and defendant Hall violated, § 13(b)(5) of the Exchange Act, which prohibits any person from knowingly circumventing or knowingly failing to implement a system of internal accounting controls or knowingly falsifying any book, record, or account described in § 13(b)(2) of the Exchange Act; # Miller Energy violated Rule 12b-20 under the Exchange Act which requires that, in addition to the information expressly required to be included in a statement or report filed with the SEC, there shall be added such further material information, if any, as may be necessary to make the required statements, in light of the circumstances under which they are made not misleading; # Defendant Boyd willfully aided and abetted and caused, and Defendant Hall caused, Miller Energy’s violations of Rule 12b-20 under the Exchange Act; and # Defendant Boyd willfully violated Rule 13a-14 of the Exchange Act, which requires that an issuer's principal executive and principal financial officers certify each periodic report. 103. The SEC sought and obtained, among other things, cease-and-desist orders, civil monetary penalties, and return of alleged ill-gotten gains from Defendants Miller, Boyd and Hall. 104. During August 2015, various of Miller Energy’s creditors called for Miller Energy to file bankruptcy. -34- H. Miller Energy Settles With SEC, Files for Bankruptcy Protection, and Sees Shares De-listed. 105. On August 20, 2015, Miller Energy disclosed that it had settled with the SEC, agreeing to pay a $5 million fine and to restate all periodic financial reports back to 2010. Miller Energy’s restatement of its previously reported financial results was an admission that those results were false when filed.11 106. On October 1, 2015, Miller Energy filed for protection under Chapter 11 of the federal bankruptcy statutes, citing in large part the filing of the SEC Enforcement Action, which Miller Energy’s senior executives stated had torpedoed its ability to obtain $165 million in outside financing, along with the filing of an involuntary bankruptcy petition against its subsidiary CIE in August 2015 by creditors Baker Hughes Oilfield Operations, Inc. and Schlumberger Technology Corp., with total claims of $2.79 million, which filing Miller Energy said was precipitated by the SEC Enforcement Action. I. Allegations Against Outside Independent Auditor KPMG 107. As part of Miller Energy’s bid to be listed on the NYSE, Miller Energy dismissed the Sherb firm as its auditor and retained the services of KPMG, LLP (“KPMG”) to audit its financial statements for the fiscal year ended April 30, 2011.12 11As part of Miller Energy’s settlement with the SEC, Miller Energy agreed to restate and correct all of these previously issued reports and financial statements. That has not been done. 12The valuation errors identified by the SEC in its August 6, 2015 action (for which Sherb was responsible), ¶ 101, infra, apply equally to KPMG. -35- 108. KPMG had an opportunity to protect Plaintiff and other shareholders and the investment community by correcting Miller Energy’s rampant misstatements of previous years with the re-statement. However, KPMG quickly became even more culpable than the defunct Sherb firm. 109. In its August 6, 2015 Order Instituting Public Administrative and Cease-and Desist Proceedings, the SEC stated that all quarterly and annual filings with the SEC from the third quarter 2010 through third quarter 2015 – many given unqualified approval by KPMG – were based on fraudulent valuations and material misstatements of the assets and net income of Miller Energy. 110. In fact, the fraudulent valuations rendered no fewer than 15 Form 8-K’s filed between March 2010 through at least December 201413 materially false and misleading.14 Those filings – all of which passed audit scrutiny by Sherb and then KPMG – were relied upon by the public. 13KPMG was the outside auditor for the majority of that 57-month period. 14Specifically, according to the SEC, as a result of the fraudulent valuation, Miller Energy filed financial reports that materially misstated the value of its assets, as follows: # Forms 10-Q for the third quarter of fiscal year 2010 and all three quarters of fiscal years 2011 through 2015; # Forms 10-K for fiscal years ended 2010 through 2014; # the Form S-1 filed on August 8, 2010; # the Forms S-3 filed on September 6, 2012 and October 5, 2012; and # prospectuses filed between August 25, 2010 through August 21, 2014 pursuant to Rule 424. -36- 112. The fraudulent valuation also resulted in Miller Energy filing financial reports with the SEC that materially misstated its net income.15 113. Miller Energy’s prior year’s audited financial statements had been audited by Sherb. However, as part of its review of prior financial statements, KPMG required that Miller Energy re- state and correct previously issued quarterly reports and filings with the SEC and its shareholders, including the previously audited year-end April 30, 2010 financial statements in which the fraudulent and inflated value of the bargain purchase of the Alaska oil properties was initially recorded. As reported in the April 30, 2011 Form 10-K, KPMG’s reinstatement and correction of earlier certified financial statements had the net impact of decreasing Miller Energy’s total assets by only $110,184.00, actually increasing Miller Energy’s net income for the year by $1,487,386 to $250,940,566.00. 114. Significantly, there was no revision or alteration to the previously fraudulent reported gain on acquisition of $461,111,924. In fact the only thing KPMG required Miller Energy to do was to reclassify $107,585,556 of the $110,000,000 double-count of the equipment acquired in the 15Those reports included: # Forms 10-Q for the third quarter of fiscal year 2010, all three quarters of fiscal 2011, and the first two quarter of 2012; # Forms 10-K for fiscal years ended 2010 through 2012; # the Form S-1 filed on August 8, 2010; # the Forms S-3 filed on September 6, 2012 and October 5, 2012; and # prospectus supplements filed between August 25, 2010 through August 21, 2014 pursuant to Rule 424. -37- Alaskan purchase to net oil and gas properties. In effect, KPMG’s work resulted in an actual increase in the value of the already grossly inflated value of the Alaskan oil and gas reserves by still another 29%. 115. KPMG, audited, certified and issued a “clean opinion” of Miller Energy’s financial statements that were included in SEC Form 10-K for the years ended April 30, 2011, 2012, 2013, and 2014.16 The fraudulent valuations of the Alaska Assets rendered by Miller Energy during those periods was never corrected. 116. On July 29, 2011, instead of correcting the over-valuations and misstatements associated with the Alaska Assets, KPMG restated and re-certified the December 2009 Cook Inlet purchase. On that date, KPMG announced the results of its audit of the consolidated balance sheet of Miller Energy and its subsidiaries as of April 30, 2011, along with the related consolidated statements of operations, stockholders' equity, and cash flows for the previous year. The KPMG audit purportedly examined the balance sheets and statements to determine whether the financial statements were free of material misstatement, assessed the accounting principles used and significant estimates made by Miller Energy’s management, and evaluated Miller Energy’s overall financial statement presentation. KPMG concluded that the consolidated financial statements “present fairly, in all material respects, the financial position of Miller Energy as of April 30, 2011, and the results of their operations and cash flows for the year ended April 30, 2011, in conformity with GAAP. 16KPMG’s audit of the financial statements of Miller Energy for the year ended April 30, 2015 has never been issued. -38- 117. KPMG’s July 15, 2013 audit report covering the three years ending April 30, 2013. KPMG concluded that its audit confirmed that Miller Energy’s financial statements present fairly the financial position of Miller Energy’s financial status in conformity with U.S. generally accepted accounting principles. However, KPMG’s audit of Miller Energy’s internal control over financial reporting expressed an adverse opinion on the effectiveness of Miller Energy's internal control over financial reporting. 118. KPMG reported no going concern issues and no impairment charges for the year ending April 30, 2014. Miller Energy lost $42,000,000 in 2014 and lesser amounts in 2013 and 119. Miller Energy’s Form 10-Q, filed on December 10, 2014 for the second quarter ending October 31, 2014, was the first indication noted by Miller Energy that there was an issue related to carrying value of their oil and gas valuation. They took an Impairment Charge citing the decrease in global oil and gas prices. During the third quarter ended January 31, 2015, for the Form 10-Q filed March 12, 2015, Miller Energy took yet another Impairment Charge citing the continuing decrease in global oil and gas prices. As of January 31, 2015, the carrying value of net oil and gas properties on Miller Energy’s financial statements had been reduced from $ 644,827,000 on April 30, 2014 to $189,720,000 on January 31, 2015. There are no other financial statements available and issued by Miller Energy. There were no indications by either Miller Energy nor KPMG that the valuation changes were related to a fraudulent and or material misstatement. 120. KPMG has never withdrawn, changed or alerted the SEC or the Company shareholders that their earlier reports were in error, even after the SEC investigation said that the financial statements of Miller Energy were fraudulent and materially misstated. -39- 121. KPMG’s accounting practices were so deficient that their audits of Miller Energy’s financial statements amounted to no audits at all, or at least an egregious refusal to see the obvious and to investigate the doubtful. KPMG’s accounting judgments, described herein, were such that no reasonable accountant would have made the same decisions if confronted with the same facts. KPMG disregarded “red flags” and failed to adhere to generally accepted accounting principles and generally accepted auditing standards. These “red flags,” identified specifically herein, should have placed a reasonable auditor on notice that Miller Energy was engaged in wrongdoing to the detriment of its investors. 122. By certifying the public reports that collectively depicted Miller Energy’s financial status, KPMG assumed a public responsibility transcending any employment relationship with Miller Energy. KPMG should not have been content with Miller Energy’s representations that its financial statements were adequate, as the KPMG was ethically and professionally obligated to ascertain for itself as far as possible whether Miller Energy’s financial statements had been accurately stated. V. CLASS ACTION ALLEGATIONS 123. Plaintiff brings this action both on behalf of himself and as a class action pursuant to Federal Rules of Civil Procedure 23(a) and (b) (3), on behalf of the following class (the “Class”): All those who purchased Miller Energy common shares traceable to the December 6, 2012 Registration Statement (the “Class”). Excluded from the Class are defendants and their families, the officers and directors and affiliates of defendants, at all relevant times, members of their immediate families and their legal representatives, heirs, successors or assigns and any entity in which defendants have or had a controlling interest, defendants’ parent companies, subsidiaries, and affiliates, any co-conspirators, all governmental entities, and any judges or justices assigned to hear any aspect of this action. -40- 124. Plaintiff does not know the exact number of Class members because such information is in the exclusive control of Defendants. Plaintiff believes that, due to the nature of the trade and commerce involved, there are most likely hundreds of Class members, geographically dispersed throughout the United States such that joinder of all Class members is impracticable. Record owners and other members of the Class may be identified from records maintained by Miller Energy or its transfer agent and may be notified of the pendency of this action by mail, using the form of notice similar to that customarily used in securities class actions. 125. Plaintiff’s claims are typical of the claims of the Class in that all Class members were damaged by the same wrongful conduct of Defendants and their co-conspirators as alleged herein, and the relief sought is common to the class. 126. Numerous questions of law or fact arise from Defendants’ conduct that is common to the Class, including but not limited to: (a) whether Defendants violated the Securities Act; (b) whether the Registration Statement was negligently prepared and contained inaccurate statements of material fact and omitted material information required to be stated therein; and (c) to what extent the members of the Class have sustained damages and the proper measure of damages. 127. These and other questions of law and fact are common to the Class and predominate over any questions affecting only individual Class members. 128. Plaintiff will fairly and adequately represent the interests of the Class in that he has no conflict with any other members of the Class. Furthermore, Plaintiff has retained competent counsel experienced in class action and other complex litigation. -41- 129. Defendants have acted on grounds generally applicable to the Class, thereby making final injunctive relief appropriate with respect to the Class as a whole. 130. This class action is superior to the alternatives, if any, for the fair and efficient adjudication of this controversy. Prosecution as a class action will eliminate the possibility of repetitive litigation. There will be no material difficulty in the management of this action as a class 131. The prosecution of separate actions by individual Class members would create the risk of inconsistent or varying adjudications, establishing incompatible standards of conduct for Defendants. VI. CAUSES OF ACTION COUNT ONE Violation of §11 of the Securities Act, 15 U.S.C. § 77k (Against All Defendants, Except Boyd) 132. Plaintiff incorporates by reference and re-alleges each allegation contained above as though fully set forth herein. 133. This Cause of Action is brought pursuant to § 11 of the Securities Act, 15 U.S.C. §77k, on behalf of the Class, against all Defendants except Boyd. 134. The Registration Statement was inaccurate and misleading, contained untrue statements of material facts, omitted to state other facts necessary in order to make the statements made not misleading, and omitted to state material facts required to be stated therein. 135. Defendants named in the Cause of Action are strictly liable to Plaintiff and the Class for the misstatements and omissions. -42- 136. None of the Defendants named herein made a reasonable investigation or possessed reasonable grounds for the belief that the statements contained in the Registration Statement were true and without omissions of any material facts and were not misleading. 137. By reason of the conduct herein alleged, each of these Defendants violated, and/or controlled a person who violated, §11 of the Securities Act. 138. Plaintiff acquired Miller Energy common shares traceable to the September 6, 2012 Registration Statement. 139. Plaintiff and the Class have sustained damages. 140. At the time of their purchases of Miller Energy common shares, Plaintiff and other members of the Class were without knowledge of the facts concerning the wrongful conduct alleged herein and could not have reasonably discovered those facts prior to the disclosures herein. Less than one year has elapsed from the time that Plaintiff discovered or reasonably could have discovered the facts upon which this Complaint is based to the time that Plaintiff commenced this action. Less than three years has elapsed between the time that the securities upon which this Cause of Action is brought were offered to the public and the time Plaintiff commenced this action. COUNT TWO Violation of §15 of the Securities Act (Against the Individual Defendants) 141. Plaintiff incorporates by reference and re-alleges each allegation contained above as though fully set forth herein. 142. This Cause of Action is brought pursuant to §15 of the Securities Act against the Individual Defendants. -43- 143. The Individual Defendants each were control persons of Miller Energy by virtue of their positions as directors and/or senior officers of Miller Energy. The Individual Defendants each had a series of direct and/or indirect business and/or personal relationships with other directors and/or officers and/or major shareholders of Miller Energy. Miller Energy controlled the Individual Defendants and all of Miller Energy’s employees. 144. The Individual Defendants each were culpable participants in the violations of § 11 of the Securities Act alleged in the Cause of Action above, based on their having signed or authorized the signing of the Registration Statement and having otherwise participated in the process.. COUNT THREE Breach of Fiduciary Duty (Against the Individual Defendants) 145. Plaintiff incorporates by reference and re-alleges each allegation contained above as though fully set forth herein. 146. The Individual Defendants owed and owe Plaintiff and other Miller Energy shareholders the highest fiduciary obligations of good faith, fair dealing, loyalty, and due care in managing Miller Energy’s affairs. 147. The Individual Defendants, individually and collectively, violated and breached their fiduciary duties of care, loyalty, reasonable inquiry, oversight, good faith, and supervision by: (a) approving and subscribing knowingly false and misleading financial statements filed with the SEC; -44- (b) allowing Miller Energy to maintain insufficient internal controls, which, in turn, caused Miller Energy to misstate material facts about the Alaska Assets to the investing public, and file financial statements that violated statutory requirements and GAAP; and (c) participating in the continued obfuscation of the actual facts regarding the health of Miller Energy’s business and/or ignoring obfuscation by management, knowing full well that Miller Energy's open and significant control deficiencies meant that Miller Energy was unable to accurately gauge the nature of its performance. 148. As a direct and proximate result of the Individual Defendants’ failure to perform their fiduciary obligations, Plaintiff and other Class members sustained significant damages. COUNT FOUR Violation of § 10(b) of the Securities Exchange Act of 1934 (Against KPMG) 149. Plaintiff incorporates by reference and re-alleges each allegation contained above as though fully set forth herein. 150. This Count is asserted on behalf of purchasers of Miller Energy common stock as a result of KPMG’s unqualified audit reports rendered on Miller Energy’s financial statements for the years ended April 30, 2011 through 2014. 151. KPMG, alone, and acting in concert with others, directly and indirectly, by the use and means of instrumentalities of interstate commerce and of the mails, engaged and participated in a continuous course of conduct to conceal adverse material information about Miller Energy which resulted in misstatements and omissions of material facts in Miller Energy’s financial reporting. KPMG employed devices, schemes, and artifices to defraud while in possession of material, adverse non-public information and engaged in acts, practices and a course of conduct that included the -45- making of, or participation in the making of, untrue and misleading statements of material facts and omitting to state material facts necessary in order to make the statements made about Miller Energy not misleading. 152. Specifically, KPMG knew or was reckless in not knowing that Miller Energy’s reported annual financial results for fiscal years ended April 30, 2011 through April 30, 2014, which were disseminated to the investing public, were materially overstated and were not presented in accordance with GAAP; and that the audits were not performed in accordance with GAAS and, therefore, KPMG’s unqualified audit reports were materially false and misleading. 153. As KPMG knew, or should have known, Miller Energy’s financial statements for the relevant period were materially false and misleading. KPMG failed to perform audits and reviews in accordance with accepted accounting principles and procedures. KPMG (a) failed to meet professional obligations to obtain sufficient competent evidential matter necessary to satisfy an auditor that financial statements fairly presented Miller Energy’s financial condition in all material respects; (b) misrepresented that audits were performed in accordance with generally accepted auditing standards and were complete when they issued unqualified opinions on Miller Energy’s financial statements even though KPMG failed to exercise professional care and skepticism and knew, or were reckless in not knowing, that Miller Energy’s financial statements failed to comply with generally accepted accounting principles and were otherwise misleading and misstated; and (c) failed to properly investigate or test Miller Energy’s accounting practices, recorded transactions and controls and were easily satisfied and untested, self-serving, management explanations and representations with respect thereto, turning a blind eye to apparent discrepancies and deficiencies. -46- 153. As a result of KPMG’s deceptive practices and false and misleading statements and omissions in its unqualified audit reports, the market price of Miller Energy’s common stock was artificially inflated throughout the Class Period. Plaintiff and other members of the Class were ignorant of the fact that the market price of Miller Energy’s publicly-traded securities was artificially-inflated during the Class Period. KPMG relied, directly or indirectly, on the false and misleading statements made by Miller Energy, or upon the integrity of the market in which the securities trade, and/or on the absence of material adverse information that was known to or recklessly disregarded by Miller Energy but not disclosed in public statements by Miller Energy during the Class Period. As a result, Plaintiff and other members of the Class acquired Miller Energy securities during the Class Period at artificially-high prices and were damaged thereby. 154. All quarterly and annual filings by Miller Energy with the SEC (on which the public relies) from the third quarter, 2010, through the third quarter, 2015, were not only based on fraudulent valuations, but also materially-misstated the assets and net income of Miller Energy. In addition, the fraudulent valuations rendered no fewer than fifteen (15) Form 8-K’s filed between March 2010 through at least December 2014 materially false and misleading. KPMG was the outside independent auditor for most of that period. 155. KPMG’s failure to detect these discrepancies and irregularities, and to take reasonable actions to correct them, demonstrates an extreme departure from the standards of ordinary care common to auditors, presenting an obvious danger of misleading investors that was known to KPMG or was so obvious that the inference that KPMG knew of the danger is inescapable. -47- 156. Had KPMG not violated generally accepted accounting principles and generally accepted auditing standards, it would have detected the fraudulent valuations and material misstatements in Miller Energy’s 2011-2014 financial statements. 157. KPMG acted with knowledge or reckless disregard as to (a) the false and misleading nature of the certifications it provided, (b) the false and misleading nature of the financial statements and its failure to conduct proper audit tests and examinations of the books, records and financial statements of Miller Energy, and (c) the false representations that the financial statements had been properly audited in accordance with generally accepted auditing standards. 158. As detailed herein, Miller Energy’s disclosures with respect to its accounting practices were woefully inadequate. In violation of generally accepted auditing standards, KPMG failed to expand the scope of its audits in light of the fact that it actually knew about many of these issues or recklessly ignored the many inconsistencies, lack of documentation and red flags that would have put it on notice of the massive over-valuation and misstatements. 159. In accordance with generally accepted auditing standards, KPMG was required to consider whether Miller Energy’s disclosures accompanying its financial statements were adequate. SAS No. 32, as set forth in AU §431.02-03. 160. In accordance with SAS No. 1 (AU § 230) and SAS No. 82 (effective Dec. 15, 1997) KPMG had “a responsibility to plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether caused by error or fraud.” If there is a material misstatement, whether by fraud or mistake, the auditors’ procedures need to be designed and performed to detect it. Further, the auditor is required to view the audit evidence with professional skepticism. -48- 161. KPMG knowingly or recklessly failed to obtain reasonable assurances about whether Miller Energy’s financial statements were free of material misstatements caused by fraud. KPMG closed its eyes to the massive fraud detailed above. Instead, the fraud was detected by the SEC. 162. One of KPMG’s responsibilities as Miller Energy’s independent auditor was to obtain “[s]ufficient competent evidential matter . . . to afford a reasonable basis for an opinion regarding the financial statements under audit” as to the fairness with which they present, in all material respects, financial position, results of operations, and its cash flows in conformity with generally accepted accounting principles.” AU §§ 150,110. 163. SAS No. 85, Client Representations, and AU § 333, Client Representations, state that representations from management are not a substitute for the application of these auditing procedures necessary to afford a reasonable basis for an opinion regarding the financial statements under audit. 164. In violation of GAAS, and contrary to the representations in its report on Miller Energy’s financial statements, KPMG did not obtain sufficient, competent, evidential matter to support Miller Energy’s assertions regarding the valuation of the Alaska Assets. Moreover, the auditors deliberately or recklessly ignored information indicating that Miller Energy’s financial statements did not “present fairly” the Miller Energy’s true financial position. 165. In carrying out its engagement to audit the financial statements of Miller Energy and in rendering its unqualified report on those financial statements, KPMG violated, among others, the following generally accepted auditing standards: (a) The second general standard that the auditors should maintain an independence in mental attitude in all matters relating to the engagement; -49- (b) The third general standard that due professional care is to be exercised in the performance of the audit and preparation of the report; (c) The second standard of field work that the auditor should obtain a sufficient understanding of internal controls so as to plan the audit and determine the nature, timing and extent of tests to be performed; and (d) The third standard of field work that sufficient, competent, evidential matter is to be obtained to afford a reasonable basis for an opinion on the financial statements under audit. 166. KPMG’s conduct represents an extreme departure from the professional standards that should have been applied. SAS No. 80, Consideration of Fraud in a Financial Statement Audit, declares that “[d]ue professional care requires the auditor to exercise professional skepticism – that is, an attitude that includes a questioning mind and critical assessment of audit evidence.” Had the auditors exercised due professional care and professional skepticism, they could have determined that Miller Energy’s valuation of the Alaska Assets were based on fiction and that Miller Energy’s books and records were consistently falsified to conceal the true value of the Alaska Assets. 167. KPMG knew that its reports would be relied upon by present and potential investors in Miller Energy securities. 168. By virtue of the foregoing, KPMG violated Section 10(b) of the Exchange Act and Rule 10b-5 promulgated thereunder. 169. For the reasons set forth herein, KPMG is liable in whole or in part for the damages suffered by Plaintiff and Class members. -50- VII. JURY TRIAL DEMAND 170. Pursuant to Federal Rule of Civil Procedure 38(b), Plaintiff demands a trial by jury of all of the claims asserted in this Complaint so triable. VIII. PRAYER FOR RELIEF WHEREFORE, Plaintiff prays that the Court enter judgment on its behalf and on behalf of the Class herein, adjudging and decreeing that: A. This action may proceed as a class action, with Plaintiff as the designated Class representative (and where appropriate, subclass representative) and Plaintiff’s counsel designated as Interim Class Counsel; B. Plaintiff and the members of the Class recover damages sustained by them, as provided by law, and that a judgment in favor of Plaintiff and the Class be entered against the Defendants, jointly and severally, in an amount permitted pursuant to such law; C. Defendants, their subsidiaries, affiliates, successors, transferees, assignees, and the respective officers, directors, partners, agents, and employees thereof and all other persons acting or claiming to act on their behalf be permanently enjoined and restrained from continuing and maintaining the conduct alleged herein; D. Plaintiff and members of the Class be awarded pre-judgment and post-judgment interest, and that such interest be awarded at the highest legal rate from and after the date of service of the initial complaint in this action; E. Plaintiff and members of the Class recover their costs of this suit, including reasonable attorneys’ fees as provided by law; and -51- F. Plaintiff and members of the Class receive such other and further relief as may be just and proper. Respectfully submitted, this 14th day of March, 2016. /s/ Gordon Ball Gordon Ball TN BPR#001135 GORDON BALL PLLC Ste. 600, 550 Main Street Knoxville, TN 37902 Tel: (865) 525-7028 Fax: (865) 525-4679 Email: [email protected] Counsel for Plaintiff -52-
securities
TdWAD4cBD5gMZwczlH1B
LAW OFFICES OF TODD M. FRIEDMAN, P.C. Todd M. Friedman (SBN 216752) Adrian R. Bacon (SBN 280332) Meghan E. George (SBN 274525) 324 S. Beverly Dr., #725 Beverly Hills, CA 90212 Phone: 877-206-4741 Fax: 866-633-0228 [email protected] [email protected] [email protected] Attorneys for Plaintiff UNITED STATES DISTRICT COURT CENTRAL DISTRICT OF CALIFORNIA STEPHANIE ROBINSON, individually and on behalf of all others similarly situated, Plaintiff, vs. ACCOUNT DISCOVERY SYSTEMS, LLC, and DOES 1-10, inclusive, and each of them, Defendants. Case No. CLASS ACTION COMPLAINT FOR VIOLATIONS OF: 1. NEGLIGENT VIOLATIONS OF THE TELEPHONE CONSUMER PROTECTION ACT [47 U.S.C. §227 ET SEQ.] 2. WILLFUL VIOLATIONS OF THE TELEPHONE CONSUMER PROTECTION ACT [47 U.S.C. §227 ET SEQ.] 3. VIOLATIONS OF THE ROSENTHAL FAIR DEBT COLLECTION PRACTICES ACT [CAL. CIV. CODE §1788 ET SEQ.] DEMAND FOR JURY TRIAL ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) Plaintiff STEPHANIE ROBINSON (“Plaintiff”), individually and on behalf of all others similarly situated, alleges the following against Defendant ACCOUNT DISCOVERY SYSTEMS, LLC upon information and belief based upon personal knowledge: NATURE OF THE CASE 1. Plaintiff brings this action individually and on behalf of all others similarly situated seeking damages and any other available legal or equitable remedies resulting from the illegal actions of ACCOUNT DISCOVERY SYSTEMS, LLC, (“Defendant”), in negligently, knowingly, and/or willfully contacting Plaintiff on Plaintiff’s cellular telephone in violation of the Telephone Consumer Protection Act, 47. U.S.C. § 227 et seq. (“TCPA”), thereby invading Plaintiff’s privacy. Ancillary to the claims above, Plaintiff further alleges claims for Defendant’s violations of the Rosenthal Fair Debt Collection Practices Act (“RFDCPA”), which prohibits debt collectors from engaging in abusive, deceptive, and unfair practices. JURISDICTION & VENUE 2. Jurisdiction is proper under 28 U.S.C. § 1332(d)(2) because Plaintiff, a resident of California, seeks relief on behalf of a Class, which will result in at least one class member belonging to a different state than that of Defendant, a company headquartered in New York. Plaintiff also seeks up to $1,500.00 in damages for each call in violation of the TCPA, which, when aggregated among a proposed class in the thousands, exceeds the $5,000,000.00 threshold for federal court jurisdiction. Therefore, both diversity jurisdiction and the damages threshold under the Class Action Fairness Act of 2005 (“CAFA”) are present, and this Court has jurisdiction. 3. Venue is proper in the United States District Court for the Central District of California pursuant to 18 U.S.C. 1391(b) and 18 U.S.C. § 1441(a) because Defendant does business within the state of California and the county of Riverside. PARTIES 4. Plaintiff, STEPHANIE ROBINSON (“Plaintiff”), is a natural person residing in Perris, California and is a “person” as defined by 47 U.S.C. § 153 (39). 5. Defendant, ACCOUNT DISCOVERY SYSTEMS, LLC, (“Defendant”), is a leader in the debt collection business, and is a “person” as defined by 47 U.S.C. § 153 (39). 6. The above named Defendant, and its subsidiaries and agents, are collectively referred to as “Defendants.” The true names and capacities of the Defendants sued herein as DOE DEFENDANTS 1 through 10, inclusive, are currently unknown to Plaintiff, who therefore sues such Defendants by fictitious names. Each of the Defendants designated herein as a DOE is legally responsible for the unlawful acts alleged herein. Plaintiff will seek leave of Court to amend the Complaint to reflect the true names and capacities of the DOE Defendants when such identities become known. 7. Plaintiff is informed and believes that at all relevant times, each and every Defendant was acting as an agent and/or employee of each of the other Defendants and was acting within the course and scope of said agency and/or employment with the full knowledge and consent of each of the other Defendants. Plaintiff is informed and believes that each of the acts and/or omissions complained of herein was made known to, and ratified by, each of the other Defendants. FACTUAL ALLEGATIONS 8. Beginning in or around October of 2015, Defendant contacted Plaintiff on her cellular telephone, (951) 490-1772, in an attempt to collect an alleged outstanding. 9. Since October of 2015, Defendant has placed numerous calls and left numerous messages to Plaintiff’s cellular telephone seeking to collect the alleged 10. Defendant used an “automatic telephone dialing system”, as defined by 47 U.S.C. § 227(a)(1) to place its calls to Plaintiff seeking to collect the debt allegedly owed by her parents. 11. Defendant’s calls constituted calls that were not for emergency purposes as defined by 47 U.S.C. § 227(b)(1)(A). 12. Defendant’s calls were placed to telephone number assigned to a cellular telephone service for which Plaintiff incurs a charge for incoming calls pursuant to 47 U.S.C. § 227(b)(1). 13. On several occasions, Plaintiff answered Defendant’s telephone call and informed an agent for Defendant that Defendant must cease placing such calls to Plaintiff, including one such instance on October 20, 2015. 14. Despite receiving this information on numerous occasions, Defendant continued to place calls to Plaintiff, on her cellular telephone, using an “automated telephone dialing system.” 15. During all relevant times, Defendant did not possess Plaintiff’s “prior express consent” to receive calls using an automatic telephone dialing system or an artificial or prerecorded voice on his cellular telephone pursuant to 47 U.S.C. § 227(b)(1)(A). Furthermore, Plaintiff orally revoked any and all consent to be contacted using an automated telephone dialing system, to the extent any ever existed. 16. Defendant called Plaintiff on her cellular telephone with enough frequency to constitute harassment and a clear invasion of privacy under the circumstance. 17. § 1788.17 of the RFDCPA mandates that every debt collector collecting or attempting to collect a consumer debt shall comply with the provisions of Sections 1692b to 1692j, inclusive of, and shall be subject to the remedies in Section 1692k or, Title 15 of the United States Code statutory regulations contained within the federal Fair Debt Collection Practices Act (“FDCPA”), 15 U.S.C. §1692d, and §1692d(5). 18. Defendant’s conduct violated the RFDCPA in multiple ways, including but not limited to: a) Causing Plaintiff’s telephone to ring repeatedly or continuously with intent to harass, annoy or abuse Plaintiff (15 U.S.C. §1692d(5)); b) Communicating with Plaintiff at times or places which were known or should have been known to be inconvenient for Plaintiff (15 U.S.C. § 1692c(a)(1)); c) Causing a telephone to ring repeatedly or continuously to annoy Plaintiff (Cal. Civ. Code §1788.11(d)); d) Communicating, by telephone or in person, with Plaintiff with such frequency as to be unreasonable and to constitute an harassment to Plaintiff under the circumstances (Cal. Civ. Code §1788.11(e)); e) Engaging in conduct the natural consequence of which is to harass, oppress, or abuse Plaintiff (15 U.S.C. §1692d)); 19. Defendant’s conduct violated the TCPA by: a) using any automatic telephone dialing system or an artificial or pre-recorded voice to any telephone number assigned to a paging service, cellular telephone service, specialized mobile radio service, or other radio common carrier service, or any service for which the called party is charged for the call (47 U.S.C. §227(b)(A)(iii)). 20. As a result of the above violations of the RFDCPA and TCPA, Plaintiff suffered and continues to suffer injury to Plaintiff’s feelings, invasion of privacy, personal humiliation, embarrassment, mental anguish and emotional distress, and Defendant is liable to Plaintiff for Plaintiff’s actual damages, statutory damages, and costs and attorney’s fees. CLASS ALLEGATIONS 21. Plaintiff brings this action on behalf of herself and all others similarly situated, as a member of the proposed class (hereafter “The Class”) defined as follows: All persons within the United States who received any collection telephone calls from Defendant to said person’s cellular telephone made through the use of any automatic telephone dialing system and such person had not previously consented to receiving such calls within the four years prior to the filing of this Complaint 22. Plaintiff represents, and is a member of, The Class, consisting of All persons within the United States who received any collection telephone calls from Defendant to said person’s cellular telephone made through the use of any automatic telephone dialing system and such person had not previously not provided their cellular telephone number to Defendant within the four years prior to the filing of this Complaint. 23. Defendant, its employees and agents are excluded from The Class. Plaintiff does not know the number of members in The Class, but believes the Class members number in the thousands, if not more. Thus, this matter should be certified as a Class Action to assist in the expeditious litigation of the matter. 24. The Class is so numerous that the individual joinder of all of its members is impractical. While the exact number and identities of The Class members are unknown to Plaintiff at this time and can only be ascertained through appropriate discovery, Plaintiff is informed and believes and thereon alleges that The Class includes thousands of members. Plaintiff alleges that The Class members may be ascertained by the records maintained by Defendant. 25. Plaintiff and members of The Class were harmed by the acts of Defendant in at least the following ways: Defendant illegally contacted Plaintiff and Class members via their cellular telephones thereby causing Plaintiff and Class members to incur certain charges or reduced telephone time for which Plaintiff and Class members had previously paid by having to retrieve or administer messages left by Defendant during those illegal calls, and invading the privacy of said Plaintiff and Class members. 26. Common questions of fact and law exist as to all members of The Class which predominate over any questions affecting only individual members of The Class. These common legal and factual questions, which do not vary between Class members, and which may be determined without reference to the individual circumstances of any Class members, include, but are not limited to, the following: a. Whether, within the four years prior to the filing of this Complaint, Defendant made any collection call (other than a call made for emergency purposes or made with the prior express consent of the called party) to a Class member using any automatic telephone dialing system to any telephone number assigned to a cellular telephone service; b. Whether Plaintiff and the Class members were damages thereby, and the extent of damages for such violation; and c. Whether Defendant should be enjoined from engaging in such conduct in the future. 27. As a person that received numerous collection calls from Defendant using an automatic telephone dialing system, without Plaintiff’s prior express consent, Plaintiff is asserting claims that are typical of The Class. 28. Plaintiff will fairly and adequately protect the interests of the members of The Class. Plaintiff has retained attorneys experienced in the prosecution of class actions. 29. A class action is superior to other available methods of fair and efficient adjudication of this controversy, since individual litigation of the claims of all Class members is impracticable. Even if every Class member could afford individual litigation, the court system could not. It would be unduly burdensome to the courts in which individual litigation of numerous issues would proceed. Individualized litigation would also present the potential for varying, inconsistent, or contradictory judgments and would magnify the delay and expense to all parties and to the court system resulting from multiple trials of the same complex factual issues. By contrast, the conduct of this action as a class action presents fewer management difficulties, conserves the resources of the parties and of the court system, and protects the rights of each Class member. 30. The prosecution of separate actions by individual Class members would create a risk of adjudications with respect to them that would, as a practical matter, be dispositive of the interests of the other Class members not parties to such adjudications or that would substantially impair or impede the ability of such non-party Class members to protect their interests. 31. Defendant has acted or refused to act in respects generally applicable to The Class, thereby making appropriate final and injunctive relief with regard to the members of the California Class as a whole. FIRST CAUSE OF ACTION Negligent Violations of the Telephone Consumer Protection Act 47 U.S.C. §227 et seq. 32. Plaintiff repeats and incorporates by reference into this cause of action the allegations set forth above at Paragraphs 1-31. 33. The foregoing acts and omissions of Defendant constitute numerous and multiple negligent violations of the TCPA, including but not limited to each and every one of the above cited provisions of 47 U.S.C. § 227 et seq. 34. As a result of Defendant’s negligent violations of 47 U.S.C. § 227 et seq., Plaintiff and the Class Members are entitled to an award of $500.00 in statutory damages, for each and every violation, pursuant to 47 U.S.C. § 227(b)(3)(B). 35. Plaintiff and the Class members are also entitled to and seek injunctive relief prohibiting such conduct in the future. SECOND CAUSE OF ACTION Knowing and/or Willful Violations of the Telephone Consumer Protection Act 47 U.S.C. §227 et seq. (Against All Defendants) 36. Plaintiff repeats and incorporates by reference into this cause of action the allegations set forth above at Paragraphs 1-35. 37. The foregoing acts and omissions of Defendant constitute numerous and multiple knowing and/or willful violations of the TCPA, including but not limited to each and every one of the above cited provisions of 47 U.S.C. § 227 et 38. As a result of Defendant’s knowing and/or willful violations of 47 U.S.C. § 227 et seq., Plaintiff and the Class members are entitled to an award of $1,500.00 in statutory damages, for each and every violation, pursuant to 47 U.S.C. § 227(b)(3)(B) and 47 U.S.C. § 227(b)(3)(C). 39. Plaintiff and the Class members are also entitled to and seek injunctive relief prohibiting such conduct in the future. THIRD CAUSE OF ACTION Violations of the Rosenthal Fair Debt Collection Practices Act Cal. Civ. Code § 1788 et seq. 40. Plaintiff repeats and reincorporates by reference into this cause of action allegations set forth above at paragraphs 1-39. 41. To the extent that Defendant’s actions, counted above, violated the RFDCPA, those actions were done knowingly and willfully. PRAYER FOR RELIEF WHEREFORE, Plaintiff requests judgment against Defendant for the following: FIRST CAUSE OF ACTION Negligent Violations of the Telephone Consumer Protection Act 47 U.S.C. §227 et seq.  As a result of Defendant’s negligent violations of 47 U.S.C. §227(b)(1), Plaintiff and the Class members are entitled to and request $500 in statutory damages, for each and every violation, pursuant to 47 U.S.C. 227(b)(3)(B).  Any and all other relief that the Court deems just and proper. SECOND CAUSE OF ACTION Knowing and/or Willful Violations of the Telephone Consumer Protection Act 47 U.S.C. §227 et seq.  As a result of Defendant’s willful and/or knowing violations of 47 U.S.C. §227(b)(1), Plaintiff and the Class members are entitled to and request treble damages, as provided by statute, up to $1,500, for each and every violation, pursuant to 47 U.S.C. §227(b)(3)(B) and 47 U.S.C. §227(b)(3)(C).  Any and all other relief that the Court deems just and proper. THIRD CAUSE OF ACTION Violations of the Rosenthal Fair Debt Collection Practices Act Cal. Civ. Code § 1788 et seq. WHEREFORE, Plaintiff respectfully prays that judgment be entered against Defendant for the following: A. Actual damages; B. Statutory damages for willful and negligent violations; C. Costs and reasonable attorney’s fees, D. For such other and further relief as may be just and proper. Respectfully Submitted this 18th Day of May, 2016. 42. Pursuant to the Seventh Amendment to the Constitution of the United States of America, Plaintiff is entitled to, and demands, a trial by jury. LAW OFFICES OF TODD M. FRIEDMAN, P.C. By: /s/ Todd M. Friedman Todd M. Friedman Law Offices of Todd M. Friedman Attorney for Plaintiff
privacy
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THE LAW OFFICE OF JACK FITZGERALD, PC JACK FITZGERALD (SBN 257370) [email protected] TREVOR M. FLYNN (SBN 253362) [email protected] MELANIE PERSINGER (SBN 275423) [email protected] Hillcrest Professional Building 3636 Fourth Avenue, Suite 202 San Diego, California 92103 Phone: (619) 692-3840 Fax: (619) 362-9555 JACKSON & FOSTER, LLC SIDNEY W. JACKSON, III (phv application to be filed) 75 St. Michael Street Mobile, Alabama 36602 Phone: (251) 433-6699 Fax: (251) 433-6127 Counsel for Plaintiffs and the Proposed Class UNITED STATES DISTRICT COURT CENTRAL DISTRICT OF CALIFORNIA Case No: 5:16-cv-2168 NATIONWIDE CLASS ACTION COMPLAINT FOR VIOLATIONS OF: 15 U.S.C. §§ 2301, ET SEQ.; ELISABETH MARTIN, on behalf of herself, all others similarly situated, and the general public, CAL. CIV. CODE §§ 1750 ET SEQ.; Plaintiff, v. CAL. BUS. & PROF. CODE §§17500 ET SEQ.; MONSANTO COMPANY, CAL. BUS. & PROF. CODE §§17200 ET SEQ.; AND Defendant. FOR BREACH OF EXPRESS & IMPLIED WARRANTIES. DEMAND FOR JURY TRIAL Plaintiff Elisabeth Martin, on behalf of herself, all others similarly situated, and the general public, by and through her undersigned counsel, hereby brings this action against Monsanto Company, and alleges the following upon her own personal knowledge or, where she lacks personal knowledge, upon information and belief, including the investigation of her SUMMARY OF CASE 1. Monsanto is the manufacturer of the ubiquitous herbicide known as Roundup. Among other Roundup products, Monsanto manufactures, markets, and sells Roundup Weed & Grass Killer Concentrate Plus (“Roundup Concentrate Plus”) and Roundup Weed & Grass Killer Super Concentrate (“Roundup Super Concentrate,” together with Roundup Concentrate Plus, the “Roundup Concentrates”). Unlike “Ready-to-Use” Roundup, the Roundup Concentrates are intended to be diluted with water prior to use, so that the diluted product will have the same weed-killing power as Ready-to-Use Roundup 2. During at least the preceding four years, Monsanto advertised the Roundup Concentrates as being capable of making a certain number of gallons. For example, prominently at the top of the container in bold numbers on a red background, the 32 oz. size advertises it makes 10 gallons of Roundup, the 36.8 oz. size advertises it makes 12 gallons of Roundup and the 64 oz. size advertises it makes 21 gallons of Roundup, as pictured below. 3. These advertisements were false, however, because the Roundup Concentrates were in fact only capable of making half the number of gallons represented when diluted to the same strength as “Ready-to use” Roundup according to Monsanto’s own instructions. The 32 oz. size makes only 5 gallons of Roundup, the 36.8 oz. size makes only 6 gallons of Roundup, and the 64 oz. size makes only 10.5 gallons of Roundup. The same holds true for all sizes and variations of the Roundup Concentrates. 4. Plaintiff brings this action to enjoin Monsanto from continuing to falsely advertise the Roundup Concentrates in this manner, and to recover damages for herself and other purchasers. JURISDICTION & VENUE 5. This Court has jurisdiction over this action pursuant to 28 U.S.C. § 1332(d)(2)(A), the Class Action Fairness Act, because the matter in controversy exceeds the sum or value of $5,000,000 exclusive of interest and costs, and at least one member of the class of plaintiffs is a citizen of a state different from Monsanto. In addition, more than two- thirds of the members of the class reside in states other than the state in which Monsanto is a citizen and in which this case is filed, and therefore any exceptions to jurisdiction under 28 U.S.C. § 1332(d) do not apply. In addition, the Court has federal question jurisdiction under the Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq. The Court also has supplemental jurisdiction over plaintiff’s state law claims pursuant to 28 U.S.C. § 1367. 6. The Court has personal jurisdiction over Monsanto pursuant to Cal. Code Civ. P. § 410.10, as a result of Monsanto’s substantial, continuous and systematic contacts with the state and because Monsanto has purposely availed itself of the benefits and privileges of conducting business activities within the state. 7. Venue is proper in this Central District of California pursuant to 28 U.S.C. § 1391(b) and (c), because Monsanto resides (i.e., is subject to personal jurisdiction) in this district, and a substantial part of the events or omissions giving rise to the claims occurred in this district. PARTIES 8. Plaintiff Elisabeth Martin is a resident of Highland, California. 9. Defendant Monsanto Company is a Delaware corporation with its principal place of business in St. Louis, Missouri. FACTS 10. Monsanto is one of the world’s largest agricultural companies, and has long been manufacturing and selling herbicides to control weeds. Monsanto’s leading herbicide is called Roundup, whose active ingredient is called glyphosate. Monsanto first introduced Roundup in the mid-1970s for the agricultural community, and then in the mid-1980s for residential use. Roundup has been a dramatically successful product, and is one of the most widely-used herbicides in the world for residential use. 11. Monsanto manufactures, markets, and sells Roundup in various formulations, including Roundup Ready-to-Use (“Ready-to-Use”) formulations, which are intended simply to be sprayed directly out of the bottle in which the product is purchased; and concentrated versions of the Roundup, such as the Roundup Concentrates, which the purchaser must first dilute with water before using with a tank sprayer. 12. Specifically, Monsanto manufactures, markets and sells Roundup Concentrate Plus in 32-, 36.8- and 64-ounce bottles (as pictured in the introduction above), and Roundup Super Concentrate in 35.2-, 64-, and 128-ounce bottles, as pictured below. 13. The principal display panel of each of the Roundup Concentrates prominently claims that that product “Makes Up to” a stated number of gallons, as follows. Roundup Concentrate Plus – 32 Fl. Oz. (1 Qt.) “Makes Up to 10 Gallons” Roundup Concentrate Plus – 36.8 Fl. Oz. “Makes Up to 12 Gallons” Roundup Concentrate Plus – 64 Fl. Oz. (1/2 Gallon) “Makes Up to 21 Gallons” Roundup Super Concentrate – 35.2 Fl. Oz. “Makes Up to 23 Gallons” Roundup Super Concentrate – 64 Fl. Oz. (1/2 Gallon) “Makes Up to 42 Gallons” Roundup Super Concentrate – 128 Fl. Oz. (1 Gallon) “Makes Up to 85 Gallons” 14. Directly under the Roundup name, each Roundup Concentrate label states “WEED & GRASS KILLER.” Further, directly under the Roundup name and within a prominent geometric design with an eye-catching illustration, each Roundup Concentrate label also states claims the product “KILLS THE ROOTS GUARANTEED.” A close-up of a Roundup Super Concentrate label illustrating these elements is depicted below. 15. Given the price of the Roundup Concentrates in comparison to Ready-to-Use Roundup, together with the purported number of gallons each Roundup Concentrate makes, 16. A glossy several-page pamphlet is taped over the back label of each Roundup Concentrate bottle, with its front page showing a graphic providing information under three headings, “Where to Use,” “What to Know,” and “How to Use.” The back of the bottle of the Roundup Super Concentrate and Roundup Concentrate Plus, respectively, with the taped pamphlet, is depicted below. 17. Close-up exemplars of this graphic for Roundup Concentrate Plus, and Roundup Super Concentrate, respectively, are depicted below. Roundup Concentrate Plus Roundup Super Concentrate 18. As depicted above, the specific statements within each section of the graphic are as follows: How to Use • “Add 6 fl oz Per Gallon of Water” [Roundup Concentrate Plus] • “Add 2 1/2 fl oz Per Gallon of Water” [Roundup Super Concentrate] • “Use a Tank Sprayer” Where to Use • “Along Fences” • “Driveways & Walkways” • “Around Trees” • “Around Flower Beds” What to Know • “Rainproof in 30 Minutes” • “Visible Results in 12 Hours” [Roundup Concentrate Plus] • “Visible Results in 2 to 4 Days” [Roundup Super Concentrate] • “Plant 1 to 3 Days After Application (See booklet for details)” 19. Given the dilutions set forth on the back panel of each Roundup Concentrate, the specified number of gallons that Monsanto represents the Roundup Concentrates are capable of making is double what they are actually capable of making when mixed with water according to Monsanto’s own instructions. Thus, the Roundup Concentrates actually make about half the amount Monsanto claims, as demonstrated in the table below. Product “Makes Up to” Gallon Claim Back Label Instruction (Amount to Mix with 1 Gallon Water) Amount Made Following Instructions Concentrate Plus (32 oz.) 10 gallons 6 fl. oz 5.3 gallons Concentrate Plus (36.8 oz.) 12 gallons 6 fl. oz 6.1 gallons Product “Makes Up to” Gallon Claim Back Label Instruction (Amount to Mix with 1 Gallon Water) Amount Made Following Instructions Concentrate Plus (64 oz.) 21 gallons 6 fl. oz 10.7 gallons Super Concentrate (35.2 oz.) 23 gallons 2.5 fl. oz 14.1 gallons Super Concentrate (64 oz.) 42 gallons 2.5 fl. oz 25.6 gallons Super Concentrate (128 oz.) 85 gallons 2.5 fl. oz 34 gallons 20. Sealed underneath the back-panel label page is the remainder of the pamphlet that also includes instructions for use. 21. But the pamphlet as taped to the back label of the bottles is sealed tightly and only with careful effort is the pamphlet able to be removed and opened without being torn. 22. As a result, most reasonable consumers would not feel permitted to unseal the pamphlet prior to purchase. Thus, the vast majority of purchasers do not rely on any of the information contained within the pamphlet, and would not even see that information, prior to purchase. 23. Even for those who have already purchased the product and then succeeded in removing the pamphlet, generally they do not feel the need to review the instructions on several pages of fine print before actual use, particularly since they have already seen the easy-to-read diagram with mixing instructions on the cover of the pamphlet prior to purchase. 24. And even for those who do read the remainder of the pamphlet after purchase, it is only through a careful review of this pamphlet, including noticing a buried “fine print” instruction, that the customer may see the inconsistent statement from Monsanto that accounts for the prominent misrepresentation that overstates the number of gallons made. 25. As an example, two internal pages of the several-page pamphlet for the1/2 gallon Super Concentrate are depicted below: 26. Notably, the pamphlet falsely restates, as the very first item under the heading, “PRODUCT FACTS - KILLS ALL TYPES OF WEEDS & GRASSES,” that the product “Makes up to 42 Gallons.” The pamphlet further falsely states, as the first bullet under “Mixing Instructions,” that, “For best results, add 2-1/2 fl oz (5 Tbs) to 1 gallon of water.” 27. Only when a purchaser reads further down into “Mixing Instructions” is the very first and only reference to the possibility of using a greater dilution, wherein it states “For easy to kill weeds such as seedlings, add 1-1/2 fl oz (3 Tbs) to 1 gallon of water.” 28. A reasonable purchaser – for example, an ordinary homeowner interested in removing weeds along a fence, on a driveway, or around trees or flower beds – does not have the professional understanding of what constitutes an “easy to kill weed,” and does not have the technical expertise to discern when it would be appropriate to use less concentrate per this instruction. To the contrary, a reasonable consumer would instead rely on Monsanto’s representation that “for best results, add 2-1/2 fl oz (5 Tbs) to 1 gallon of water,” especially inasmuch as this is consistent with the prominent graphic on the product’s rear panel (which is also the cover to the pamphlet). 29. Reasonable consumers read and understand “up to” representations – like the “Makes Up to” a specific number of “Gallons” representations on the Roundup Concentrates – as providing, under normal and reasonable conditions for use, the maximum results promised. Indeed, the U.S. Federal Trade Commission has explicitly determined this to be the case, stating that its “view” is “that advertisers using these claims should be able to substantiate that consumers are likely to achieve the maximum results promised under normal circumstances.” 30. As demonstrated by the pamphlet itself, including its cover, use of the product only on “weeds such as seedlings” is not normal use. Rather, normal use is as represented on the pamphlet’s cover, and of course on the front of the bottle: as a “WEED AND GRASS KILLER,” that “KILLS ALL TYPES OF WEEDS & GRASSES,” and is to be used “Along Fences,” on “Driveways & Walkways,” “Around Trees,” and “Around Flower Beds,” wherein the use is “GUARANTEED” to “KILL[] THE ROOTS.” 31. This is especially true where, as here, the products at issue are concentrated forms of a Ready-to-Use product. In other words, reasonable consumers understand that they will obtain the same degree of efficacy, indeed the same formulation and therefore the same concentration of active ingredient, as Monsanto’s Ready-to-Use Roundup product, the only difference being that for a higher price paid, the consumer receives a better value: more product at the same concentration for less money. 32. Indeed, this is what Monsanto intends a consumer to understand about the Roundup Concentrates, this is a fundamental aspect of Monsanto’s marketing of these concentrate products, this is what consumers reasonably rely on in purchasing these concentrate products, and this is what consumers reasonably expect upon purchasing and using these concentrate products.. 33. When diluting to the maximum number of gallons promised by Monsanto, however, purchasers achieve concentrations that are well below Ready-to-Use Roundup, which contains a 2.0% concentration of glyphosate. 34. For example, the 64-ounce bottle of Roundup Concentrate Plus states on the front of the bottle that it “Makes Up to 21 Gallons.” The back of the bottle instructs “Add 6 fl oz per Gallon of water.” At 6 fluid ounces per gallon, a 64-fluid ounce bottle makes only 10 2/3 gallons, not 21 (64 ÷ 6 = 10.67). 35. To achieve 21 gallons, the 64-ounce bottle needs to be diluted in a ratio of 3 fluid ounces Roundup Concentrate Plus to one gallon (or 128 fluid ounces) of water (64 ÷ 21 = 3.05, and 64 ÷ 3 = 21.33). 36. However, at a dilution sufficient to realize the maximum amount of gallons promised by Monsanto, the glyphosate concentration of both products falls well below that of Ready-to-Use Roundup and becomes less effective, or not effective at all, and will not kill the weeds and their roots as depicted and represented on the label. 37. A 64-ounce bottle of Roundup Concentrate Plus contains 18% glyphosate, or 11.52 ounces. Divided among 21 gallons of water, each gallon would contain 0.55 ounces of glyphosate. A gallon of water contains 128 fluid ounces, and mixing requires adding 3 ounces of Roundup Concentrate Plus, for a total of 131 fluid ounces. Thus, the 0.55 ounces of glyphosate represent just a 0.4% concentration (0.55 ÷ 131 = 0.0042)—just 20% the concentration of Roundup Ready-to-Use Weed & Grass Killer III, which has a glyphosate concentration of 2.0%. 38. This math holds for each size of Roundup Concentrate Plus that Monsanto offers, as demonstrated in the table below. Product “Makes Up to” Gallon Claim Amount Made Following Back Instructions Glyphosate Concentration in Dilution Needed for Max Gallons Back Label Instruction (Amount to Mix with 1 Gallon Water) Concentrate Plus (32 oz.) 10 gallons 6 fl. oz 5.3 gallons 0.44% Concentrate Plus (36.8 oz.) 12 gallons 6 fl. oz 6.1 gallons 0.42% Concentrate Plus (64 oz.) 21 gallons 6 fl. oz 10.7 gallons 0.42% 39. Despite its higher concentration of glyphosate at 50.2%, the same is true of Roundup Super Concentrate. 40. For example, the 64-ounce bottle of Roundup Super Concentrate states that it “Makes Up to 42 Gallons,” and the back instructs the purchaser to use “2 1/2 fl. oz Per Gallon of Water.” At that dilution, the 64-ounce bottle of Roundup Super Concentrate makes only 25.6 gallons, not 42 (64 ÷ 2.5 = 25.6). 41. To achieve 42 gallons, the 64-ounce bottle needs to be diluted in a ratio of 1.5 fluid ounces Roundup Super Concentrate to one gallon (or 128 fluid ounces) of water (64 ÷ 42 = 1.52, and 64 ÷ 1.5 = 42.67). 42. A 64-ounce bottle of Roundup Super Concentrate contains 50.2% glyphosate, or 32.128 ounces. Divided among 42 gallons of water, each gallon would contain 0.76 ounces of glyphosate. A gallon of water contains 128 fluid ounces, and mixing requires adding 1.5 ounces of Roundup Super Concentrate Plus, for a total of 129.5 fluid ounces. Thus, the 0.76 ounces of glyphosate is a mere 0.6% concentration (0.76 ÷ 129.5 = 0.0059)—just 30% the strength of Roundup Ready-to-Use Weed & Grass Killer III, which has a glyphosate concentration of 2.0%. 43. This math holds for each size of Roundup Super Concentrate that Monsanto offers, as demonstrated in the table below. Product “Makes Up to” Gallon Claim Amount Made Following Back Instructions Glyphosate Concentration in Dilution Needed for Max Gallons Back Label Instruction (Amount to Mix with 1 Gallon Water) Super Concentrate (35.2 oz.) 23 gallons 2.5 fl. oz 14.1 gallons 0.59% Super Concentrate (64 oz.) 42 gallons 2.5 fl. oz 25.6 gallons 0.59% Super Concentrate (128 oz.) 85 gallons 2.5 fl. oz 34 gallons 0.59% 44. It is common industry practice to assess the efficacy of a glyphosate product in its weed killing power by measuring the pounds of glyphosate acid equivalent per US gallon (referred to as “acid equivalent” or “AE”). Being familiar with this practice, Monsanto includes this measurement on the front of each Roundup Product’s label (for the Roundup Concentrates, this number is pre-dilution). The higher the number, the higher the acid content, meaning the more efficacious the product is at killing weeds. The chart below demonstrates that, when diluted to the specified number of gallons, the AE falls well below what is considered efficacious and below Monsanto’s Ready-to-Use Roundup products: AE Value When Diluted According to Instructions Product Undiluted AE Value (lbs. per US Gallon) AE Value When Diluted to Yield the “Makes Up to” Number of Gallons Roundup Ready to Use Weed Killer III 0.1 - - Concentrate Plus 1.2 0.05 0.11 Super Concentrate 3.6 0.08 0.14 45. Reasonable consumers should not be expected to notice, and then engage in the math necessary to determine that, following the dilution instructions provided on the back of the label of each Roundup Concentrate, the product only makes half the amount stated effective than Ready-to-Use Roundup, and perhaps altogether ineffective, especially for certain applications. 46. Moreover, even for the rare consumer that might engage in the math and notice the discrepancy, no explanation is provided except the single, small-print sentence buried in the pamphlet, and thus the labeling remains confusing, and at best ambiguous as to whether, and under what circumstances, the product “Makes Up to” the amount stated, and at what point the efficacy of the product becomes less than what the consumer believes it to be, or not efficacious at all. 47. Further, even if a consumer did the math, noticed the discrepancy, and assumed the truth was the lower of the two values, the consumer would still need to engage in a number of additional math steps—and to know that the equivalent Ready-to-Use Roundup product contains a 2.0% concentrate of glyphosate and a 0.1 AE in order to understand that the concentrated product contains a significantly lower concentration, whether made at full- or half- strength. 48. By diluting the Roundup Concentrates according to the prominent instructions on the back panel and cover of the instruction pamphlet, to concentrations well below what the Ready-to-Use Roundup contains, purchasers unknowingly create a product that is substantially less effective than Ready-to-Use, and which may be altogether ineffective, especially for certain applications. PLAINTIFF’S PURCHASE, RELIANCE, AND INJURY 49. Plaintiff Elisabeth Martin purchased Roundup Super Concentrate on at least three occasions, from the Wal-Mart located at 4210 East Highland Avenue, in Highland, California, or the Lowes located at 27847 Greenspot Road, in Highland, California. 50. Ms. Martin most recently purchased the product in January or February of 2016. Ms. Martin believes she purchased the 35.2- and/or 64-ounce sizes. 51. Plaintiff (and other members of her family) use the Roundup Super Concentrate with a handheld sprayer, along her sidewalk and driveway, and to kill weeds that come up diluted the product according to the instructions prominently displayed on the front page of the pamphlet taped to the back panel of the product’s label, which states, “For best results, add 2-1/2 fl oz (5 Tbs) to 1 gallon of water.” Plaintiff opened and reviewed the inside pages of the pamphlet only after purchasing the product, and even then relied upon and followed the most prominently displayed mixing instruction, i.e., the first bullet under the heading “MIXING INSTRUCTIONS”, stating the same thing. 52. In purchasing Roundup Super Concentrate, plaintiff relied on the prominent labeling claim near the top of the front of the bottle stating that the product makes “Up to 23 Gallons,” or “Up to 42 Gallons,” which she took to mean would, in fact, make 23 gallons or 42 gallons when used as directed. 53. When purchasing Roundup Super Concentrate, plaintiff was seeking a product that was effective at killing all unwanted weeds and grass, and which was more affordable than the Roundup Ready-to-Use products, and understood that she was purchasing a concentrate with a substantially better dollar-per-gallon value than the Ready-to-Use alternative (i.e., the value that would be had if the product supplied the maximum number of gallons). Moreover, plaintiff was seeking a product that would yield the number of gallons represented, and, at the dilution that resulted in that amount of gallons, would kill all unwanted weeds and grass, including being “GUARANTEED” to “KILL[] THE ROOTS.” 54. These representations, upon all of which plaintiff relied in purchasing these products, however, were false and misleading, and had the capacity, tendency, and likelihood to confuse or confound plaintiff and other consumers acting reasonably. This is because, as described in detail herein, the Roundup Concentrates do not yield the volume, in gallons, as promised on the label, if following the instructions prominently stated on the product’s back panel (i.e., on the instruction pamphlet’s cover). 55. These representations were also false and misleading because the Roundup Concentrates yield the volume, in gallons, of a product that is not as effective at killing all types of weed and grass, such as the Ready-to-Use Roundup products, and, diluted to the 56. The Roundup Concentrates cost more than similar products without misleading labeling, and would have cost less absent the false and misleading statements complained of 57. Plaintiff paid more for Roundup Super Concentrate, and would only have been willing to pay less, or unwilling to purchase it at all, absent the false and misleading labeling complained of herein. 58. For these reasons, Roundup Super Concentrate was worth less than what plaintiff paid for it, and may have been worth nothing if diluted to yield, by volume, the number of gallons promised on the label. 59. By use of its misleading labeling, Monsanto created increased marketplace demand for the Roundup Concentrates, and increased its market share, relative to what its demand and share would have been had Monsanto labeled the Roundup Concentrate products truthfully. 60. Plaintiff lost money as a result of Monsanto’s deceptive claims and practices in that she did not receive what she paid for when purchasing Roundup Super Concentrate. 61. Plaintiff detrimentally altered her position and suffered damages in an amount equal to the amount she paid for Roundup Super Concentrate, or at least some portion thereof. 62. If plaintiff could be assured that claims regarding the amount yielded when mixing according to instructions was accurate, and that the product was effective at killing all weeds and grass as a result, and was not otherwise false or misleading, she would consider purchasing the product in the future. CLASS ACTION ALLEGATIONS 63. While reserving the right to redefine or amend the class definition prior to seeking class certification, pursuant to Federal Rule of Civil Procedure 23, plaintiff seeks to represent a class of all persons in the United States who, on or after October 13, 2012 (the “Class Period”), purchased the Roundup Concentrates for personal or household use (the “Class” or “Nationwide Class”). 64. While reserving the right to redefine or amend the class definition prior to seeking class certification, pursuant to Federal Rule of Civil Procedure 23, plaintiff also seeks to represent a subclass of all persons who, during the Class Period, purchased the Roundup Concentrates for personal or household use (the “Subclass” or “California Subclass”). 65. The members in the proposed Class and Subclass are so numerous that individual joinder of all members is impracticable, and the disposition of the claims of all Class and Subclass members in a single action will provide substantial benefits to the parties and Court. 66. Questions of law and fact common to plaintiffs and the Class and Subclass a. whether by mixing according to the instructions on the back label of the Roundup Concentrates, the products would result in the “Makes Up To” amount of gallons stated on the principal display panel and in the first bullet point under the heading “MIXING INSTURCTIONS” in the taped, sealed pamphlet; b. whether the claimed “Makes up to” amount of gallons was material to purchasers; c. Whether a reasonable consumer believes that “Makes Up To” actually means the product will make that amount when used under normal, reasonable conditions; d. Whether a reasonable consumer would remove the sealed pamphlet before purchasing any Roundup Concentrate products; e. Whether a reasonable consumer would understand what “easy to kill weeds such as seedlings” means; f. Whether a reasonable consumer would be likely to deviate from the instructions included on the back panel of Concentrate Plus and/or in the pamphlet to “Add 6 fl oz per Gallon of Water” in light of Monsanto’s representation “for best results, add 6 fl oz (12 Tbs) per gallon of water.” g. Whether a reasonable consumer would be likely to deviate from the instructions included on the back panel of Super Concentrate and/or in the pamphlet to “Add 2 1/2 fl oz per Gallon of Water” in light of Monsanto’s representation “for best results, add 2-1/2 fl oz (5 Tbs) to 1 gallon of water.” h. Whether by diluting the Roundup Concentrates to actually obtain the “Makes Up To” amount of gallons claimed, the products are less effective than Monsanto’s Ready-to-Use products; i. Whether by diluting the Roundup Concentrates to actually obtain the “Makes Up To” amount of gallons claimed, the products are ineffective; j. Whether Monsanto’s conduct violates public policy; k. The proper amount of damages, including punitive damages; l. The proper amount of restitution; m. The proper scope of injunctive relief, including corrective advertising and recall from the marketplace; and n. The proper amount of attorneys’ fees. 67. These common questions of law and fact predominate over questions that affect only individual Class or Subclass members. 68. Plaintiff’s claims are typical of Class and Subclass members’ claims because they are based on the same underlying facts, events, and circumstances relating to Monsanto’s conduct. Specifically, all Class and Subclass members, including plaintiff, were subjected to the same misleading and deceptive conduct when they purchased the Roundup Concentrates, and suffered economic injury because Roundup Concentrates are misrepresented. Absent Monsanto’s business practice of deceptively and unlawfully labeling the Roundup Concentrates, plaintiff and other Class and Subclass members would not have purchased the Roundup Concentrates, or would have paid less for the products. 69. Plaintiff will fairly and adequately represent and protect the interests of the Class and Subclass, have no interests incompatible with the interests of the Class and Subclass, and have retained counsel competent and experienced in class action litigation, and specifically in litigation involving false and misleading advertising. 70. Class treatment is superior to other options for resolution of the controversy because the relief sought for each Class and Subclass member is small, such that, absent representative litigation, it would be infeasible for Class and Subclass members to redress the wrongs done to them. 71. Monsanto has acted on grounds applicable to the Class and Subclass, thereby making appropriate final injunctive and declaratory relief concerning the Class and Subclass as a whole. 72. As a result of the foregoing, class treatment is appropriate under Fed. R. Civ. P. 23(a), 23(b)(2), and 23(b)(3). 73. In addition, it may be appropriate, pursuant to Fed. R. Civ. P. 23(c)(4), to maintain this action as a class action with respect to particular issues. CAUSES OF ACTION FIRST CAUSE OF ACTION VIOLATIONS OF THE MAGNUSON-MOSS WARRANTY ACT, 15 U.S.C. §§ 2301 ET SEQ. (By the Nationwide Class) 74. Plaintiff realleges and incorporates the allegations elsewhere in the Complaint as if fully set forth herein. 75. The Roundup Concentrates are consumer products within the meaning of 15 U.S.C. § 2301(1). 76. Plaintiff and the Class members are consumers within the meaning of 15 U.S.C. § 2301(3). 77. Monsanto is a supplier and warrantor as defined in 15 U.S.C. §§ 2301(4) & (5). 78. The Magnuson-Moss Warranty Act permits a consumer to recover damages caused “by the failure of a supplier, warrantor, or service contractor to comply with any obligation under his [Act], or under a written warranty, implied warranty, or service contract.” 15 U.S.C. § 2310(d)(1). 79. Monsanto’s claims that the Roundup Concentrates “Make[] Up to” a certain number of gallons is a “written warranty” within the meaning of the Act because it is an “affirmation of fact or written promise made in connection with the sale of” the product, “which relates to the nature of the material . . . and affirms or promises that such material . . . is defect free or will meet a specified level of performance . . . .” 15 U.S.C. § 2301(6)(A). 80. As set forth herein, the Roundup Concentrates do not “Make[] Up to” the number of gallons claimed, unless so diluted as to make the product either ineffective, or substantially less effective than a reasonable consumer would expect based on other claims on the label, such as the statements about the applications for which the products can be used. 81. Although the Roundup Concentrates do not meet the “Make[s] Up to” specification, Monsanto has so far failed to refund Roundup Concentrate purchasers their 82. By reason of Monsanto’s breach of these express warranties, Monsanto has violated the statutory rights due plaintiff and the class members pursuant to the Magnuson- Moss Warranty Act, thereby damaging plaintiffs and the class members. 15 U.S.C. §§ 2301 83. Plaintiff and the class were injured as a direct and proximate result of Monsanto’s breach because: (a) they would not have purchased the Roundup Concentrates on the same terms if they had known the true facts concerning the amount the products make; (b) they paid a price premium due to Monsanto’s misleading representations, and (c) the Roundup Concentrates do not perform as promised when diluted to make the maximum number of gallons claimed. 84. Plaintiff, on behalf of herself and the class members, seeks damages, equitable relief, and attorney’s fees and costs pursuant to 15 U.S.C. §§ 2310(d)(1)-(2). SECOND CAUSE OF ACTION Violations of the California Consumers Legal Remedies Act, Cal. Civ. Code §§ 1750 et seq. (By the California Subclass) 85. Plaintiff realleges and incorporates the allegations elsewhere in the Complaint as if set forth in full herein. 86. The CLRA prohibits deceptive practices in connection with the conduct of a business that provides goods, property, or services primarily for personal, family, or household purposes. 87. Monsanto’s false and misleading labeling and other policies, acts, and practices described herein were designed to, and did, induce the purchase and use of Monsanto’s Roundup Concentrates for personal, family, or household purposes by plaintiff and other Subclass members, and violated and continue to violate at least the following sections of the a. § 1770(a)(5): Representing that goods or services have characteristics, ingredients, uses, benefits, or quantities which they do not have; b. § 1770(a)(7): Representing that goods or services are of a particular standard, quality, or grade, or that goods are of a particular style or model, if they are of another; c. § 1770(a)(9): Advertising goods with intent not to sell them as advertised; and d. § 1770(a)(16): Representing the subject of a transaction has been supplied in accordance with a previous representation when it has not. 88. Monsanto profited from its sales of the falsely, deceptively, and unlawfully advertised Roundup Concentrates to unwary consumers. 89. Monsanto’s wrongful business practices regarding the Roundup Concentrate constituted, and constitute, a continuing course of conduct in violation of the CLRA. 90. Plaintiff, on behalf of herself and the Subclass, seeks injunctive relief under Civil Code § 1782(d). 91. In compliance with Cal. Civ. Code § 1782, plaintiff sent written notice to Monsanto of her claims. Although plaintiff does not currently seek damages for her claims under the CLRA, if Monsanto refuses to remedy the violation within 30 days of receiving the notice letter, plaintiff may thereafter amend this Complaint to seek damages. 92. In compliance with Cal. Civ. Code § 1782(d), an affidavit of venue is filed concurrently herewith. THIRD CAUSE OF ACTION Violations of the False Advertising Law, Cal. Bus. & Prof. Code §§ 17500 et seq. (By the California Subclass) 93. Plaintiff realleges and incorporates the allegations elsewhere in the Complaint as if set forth in full herein. 94. Under the FAL, “[i]t is unlawful for any person, firm, corporation or association, or any employee thereof with intent directly or indirectly to dispose of real or personal property or to perform services” to disseminate any statement “which is untrue or misleading, and which is known, or which by the exercise of reasonable care should be known, to be untrue or misleading.” Cal. Bus. & Prof. Code § 17500. 95. As alleged herein, the advertisements, labeling, policies, acts, and practices of Monsanto relating to its Roundup Concentrates misled consumers acting reasonably as to the amount purchased and efficacy of Roundup Concentrates. 96. Plaintiff suffered injury in fact as a result of Monsanto’s actions as set forth herein because plaintiffs purchased Roundup Super Concentrate in reliance on Monsanto’s false and misleading marketing claims that the products “Make Up to” a certain volume when the instructions on the back panel are followed and/or when a purchaser seeks to obtain “best results” as instructed and advertised by Monsanto. 97. Plaintiff suffered injury in fact as a result of Monsanto’s actions as set forth herein because plaintiff purchased Roundup Super Concentrate in reliance on Monsanto’s false and misleading marketing claims that the products “Make Up To” a certain volume, by gallons, of product that is efficacious at killing all weeds and grass. 98. Monsanto’s business practices as alleged herein constitute unfair, deceptive, untrue, and misleading advertising pursuant to the FAL because Monsanto has advertised the Roundup Concentrates in a manner that is untrue and misleading, which Monsanto knew or reasonably should have known. 99. Monsanto profited from its sales of the falsely and deceptively advertised Roundup Concentrates to unwary consumers. 100. As a result, pursuant to Cal. Bus. & Prof. Code § 17535, plaintiff and the Subclass are entitled to injunctive and equitable relief and restitution. FOURTH CAUSE OF ACTION Violations of the Unfair Competition Law, Cal. Bus. & Prof. Code § 17200 et seq. (By the California Subclass) 101. Plaintiff realleges and incorporates the allegations elsewhere in the Complaint as if set forth in full herein. 102. The UCL prohibits any “unlawful, unfair or fraudulent business act or practice.” Cal. Bus. & Prof. Code § 17200. 103. The acts, omissions, misrepresentations, practices, and non-disclosures of Monsanto as alleged herein constitute business acts and practices. Fraudulent 104. A statement or practice is fraudulent under the UCL if it is likely to deceive the public, applying a reasonable consumer test. 105. As set forth herein, the Monsanto’s claims relating to the Roundup Concentrate products are likely to deceive reasonable consumers and the public. Unlawful 106. The acts alleged herein are “unlawful” under the UCL in that they violate at least the following laws: • The False Advertising Law, Cal. Bus. & Prof. Code §§ 17500 et seq.; and • The Consumers Legal Remedies Act, Cal. Civ. Code §§ 1750 et seq. Unfair 107. Monsanto’s conduct with respect to the labeling, advertising, and sale of the Roundup Concentrates was unfair because Monsanto’s conduct was immoral, unethical, unscrupulous, or substantially injurious to consumers and the utility of its conduct, if any, does not outweigh the gravity of the harm to its victims. 108. Monsanto’s conduct with respect to the labeling, advertising, and sale of Roundup Concentrates was also unfair because it violated public policy as declared by specific constitutional, statutory or regulatory provisions, including but not limited to the False Advertising Law. 109. Monsanto’s conduct with respect to the labeling, advertising, and sale of Roundup Concentrates was also unfair because the consumer injury was substantial, not outweighed by benefits to consumers or competition, and not one consumers themselves could reasonably have avoided. * * * 110. Monsanto profited from its sale of the falsely, deceptively, and unlawfully advertised Roundup Concentrate to unwary consumers. 111. Plaintiff and Subclass members are likely to be damaged by Monsanto’s deceptive trade practices, as Monsanto continues to disseminate, and is otherwise free to continue to disseminate misleading information. Thus, injunctive relief enjoining this deceptive practice is proper. 112. Monsanto’s conduct caused and continues to cause substantial injury to plaintiffs and the other Subclass Members, who have suffered injury in fact as a result of Monsanto’s 113. In accordance with Bus. & Prof. Code § 17203, plaintiff, on behalf of herself, the Subclass, and the general public, seeks an order enjoining Monsanto from continuing to conduct business through unlawful, unfair, and/or fraudulent acts and practices, and to commence a corrective advertising campaign. 114. Plaintiff, on behalf of herself and the Subclass also seeks an order for the restitution of all monies from the sale of the Roundup Concentrates that Monsanto unjustly acquired through acts of unlawful competition. FOURTH CAUSE OF ACTION Breaches of Express Warranties, Cal. Com. Code § 2313(1) (By the Subclass) 115. Plaintiff realleges and incorporates the allegations elsewhere in the Complaint as if set forth in full herein. 116. Through the Roundup Concentrates’ labels, Monsanto made affirmations of fact or promises, or description of goods, that, inter alia, the products will yield a certain number of gallons in volume when used in an ordinary and reasonable manner, that the products will yield a certain number of gallons in volume if the instructions for mixing on the back panel were followed, and that the products would be effective in killing all weeds and grass. These and other representations were part of the basis of the bargain, in that plaintiff and the Subclass purchased the Roundup Concentrates in reasonable reliance on those statements. Cal. Com. Code § 2313(1). 117. Monsanto breached its express warranties by selling Roundup Concentrates that cannot yield the promised volume in gallons when used reasonably and ordinarily, cannot yield the promised volume in gallons when mixed according to the instructions on the back panel or by a purchaser seeking “best results” as instructed by Monsanto, and which is not effective at killing weeds and grass when mixed to the stated volume on the labels and/or pamphlets. 118. That breach actually and proximately caused injury in the form of the lost purchase price, or some portion thereof, that plaintiff and Subclass members paid for Roundup Concentrates. 119. As a result, plaintiff seeks, on behalf of herself and other Subclass members, actual damages arising as a result of Monsanto’s breaches of express warranty. FIFTH CAUSE OF ACTION Breach of Implied Warranty of Merchantability, Cal. Com. Code § 2314 (By the California Subclass) 120. Plaintiff realleges and incorporates the allegations elsewhere in the Complaint as if set forth in full herein. 121. Monsanto, through its acts set forth herein, in the sale, marketing, and promotion of the Roundup Concentrates, made representations to plaintiff and the Subclass that, among other things, the products yield a certain volume by gallons of product that is effective at killing all weeds and grass. 122. Monsanto is a merchant with respect to the goods of this kind which were sold to plaintiff and the Subclass, and there was, in the sale to plaintiff and other consumers, an implied warranty that those goods were merchantable. 123. However, Monsanto breached that implied warranty in that Roundup Concentrates do not yield the volume by gallons and are not effective at killing all weeds and grass to the extent claimed, as set forth in detail herein. 124. As an actual and proximate result of Monsanto’s conduct, plaintiff and the Subclass did not receive goods as impliedly warranted by Monsanto to be merchantable in that they did not conform to promises and affirmations made on the container or label of the 125. Plaintiff and the Subclass have sustained damages as a proximate result of the foregoing breach of implied warranty in the amount of Roundup Concentrates’ purchase PRAYER FOR RELIEF 126. Wherefore, plaintiff, on behalf of herself, all others similarly situated, and the general public, prays for judgment against Monsanto as to each and every cause of action, and the following remedies: a. An Order declaring this action to be a proper class action, appointing plaintiff as class representative, and appointing her undersigned counsel as class counsel; b. An Order requiring Monsanto to bear the cost of class notice; c. An Order enjoining Monsanto from engaging in the unfair, unlawful, and deceptive business practices and false advertising complained of herein; d. An Order compelling Monsanto to conduct a corrective advertising campaign; e. An Order compelling Monsanto to recall and destroy all misleading and deceptive advertising materials and product labels; f. An Order requiring Monsanto to disgorge all monies, revenues, and profits obtained by means of any wrongful act or practice; g. An Order requiring Monsanto to pay restitution to restore all funds acquired by means of any act or practice declared by this Court to be an unlawful, unfair, or fraudulent business act or practice, untrue or misleading advertising, plus pre-and post-judgment interest thereon; h. An Order requiring Monsanto to pay all actual and statutory damages permitted under the causes of action alleged herein; i. An award of attorneys’ fees and costs; and j. Any other and further relief that Court deems necessary, just, or proper. JURY DEMAND Plaintiff hereby demands a trial by jury on all issues so triable. Dated: October 13, 2016 /s/ Jack Fitzgerald THE LAW OFFICE OF JACK FITZGERALD, PC JACK FITZGERALD [email protected] TREVOR M. FLYNN [email protected] MELANIE PERSINGER [email protected] Hillcrest Professional Building 3636 Fourth Avenue, Suite 202 San Diego, California 92103 Phone: (619) 692-3840 Fax: (619) 362-9555 JACKSON & FOSTER, LLC SIDNEY W. JACKSON, III (phv application to be filed) 75 St. Michael Street Mobile, Alabama 36602 Phone: (251) 433-6699 Fax: (251) 433-6127 Attorneys for Plaintiffs and the Proposed Class
products liability and mass tort
1UQa_YgBF5pVm5zYBk9a
IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF PENNSYLVANIA DEANNA BETRAS, on behalf of herself and all others similarly situated, Case No. 2:21-cv-872 PLAINTIFF, CLASS ACTION COMPLAINT CM THOMPSON ENTERPRISE, LLC DIBI Al THE HIDEOUT, DEFENDANT. CLASS ACTION COMPLAINT Plaintiff, Deanna Betras ("Plaintiff'), brings this Class Action Complaint, on behalf of herself and all other similarly situated employees ( the "Class"), against Defendant, CM Thompson Enterprise, LLC d/b/a/ The Hideout ("Defendant"), seeking to recover for Defendant's violations of the Fair Labor Standards Act, 29 U.S.C. §§ 201 et seq., the Pennsylvania Wage Payment and Collection Law, 43 Pa. C.S. § 206.1, and common law, and alleges as follows: INTRODUCTION 1. As explained herein, under applicable federal and state employment laws, all employees are entitled to fair compensation, overtime compensation, and the retention of tips/gratuities received from customers, unless statutorily exempt. Because they are plainly "employees" under the applicable laws, Plaintiff and the class members should have been paid fair wages, given overtime compensation, and allowed to retain all tips/gratuities provided by customers. To avoid complying with these laws designed to protect employees from employer
employment & labor
I6o2CocBD5gMZwcz8N9J
COHN LIFLAND PEARLMAN HERMANN & KNOPF LLP PETER S. PEARLMAN Park 80 West - Plaza One 250 Pehle Avenue, Suite 401 Saddle Brook, N.J. 07663 (201) 845-9600 (201) 845-9423 (fax) [email protected] Attorneys for Plaintiff Additional Counsel Appear on Signature Page IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW JERSEY Civil Action No. ROCHESTER DRUG CO-OPERATIVE, INC., on behalf of itself and all others similarly situated, Plaintiff, v. CLASS ACTION JURY TRIAL DEMANDED SMITHKLINE BEECHAM CORPORATION d/b/a GLAXOSMITHKLINE, TEVA PHARMACEUTICAL INDUSTRIES LTD., and TEVA PHAMACEUTICALS, Defendants. CLASS ACTION COMPLAINT Plaintiff Rochester Drug Co-Operative, Inc. (“RDC” or “Plaintiff”), maintaining its principal place of business at the address set forth in paragraph 32, on behalf of itself and all others similarly situated, against Defendants SmithKline Beecham Corporation d/b/a GlaxoSmithKline (“GSK”), Teva Pharmaceutical Industries Ltd. (“Teva Ltd.”) and its subsidiary Teva Pharmaceuticals USA, Inc. (“Teva USA”) (jointly, “Teva”) (all defendants collectively, “Defendants”), alleges as follows based on: (a) personal knowledge; (b) the investigations of counsel, including review of various pleadings and rulings in SmithKline Beecham Corp. v. Teva Pharmaceuticals USA, Inc., United States District Court, District of New Jersey, Nos. 02-cv- 3779 and 02-cv-4537, and Teva Pharmaceutical Industries Ltd., et. al v. SmithKline Beecham Corporation, United States District Court, District of New Jersey, No. 08-cv-03706, discussed herein; and (c) information and belief. I. NATURE OF THE ACTION 1. This antitrust action challenges Defendants’ anticompetitive conduct that delayed generic competition in the markets for Lamictal Tablets and Lamictal Chewables, prescription drugs used to treat epilepsy, bipolar disorder and other medical conditions, and improperly manipulated the Hatch-Waxman Act to impede, rather than promote, generic competition as intended by the statute. 2. Under the Federal Food, Drug and Cosmetics Act of 1938, 21 U.S.C. §§ 301-392 (“FD&C Act”), a manufacturer that creates a new drug must obtain Food and Drug Administration (“FDA”) approval to sell the new drug by filing a New Drug Application (“NDA”) which includes, among other things, submission of clinical studies concerning the safety and efficacy of the drug, as well as any information on applicable patents. 3. Recognizing the great savings available to purchasers by the presence of generic drugs, Congress in 1984 passed the “Hatch-Waxman Act” (officially called the Drug Price Competition and Patent Term Restoration Act, Pub. L. No. 98-417, 98 Stat. 1585 (1984)) (“Hatch-Waxman”), which amended the FD&C Act to facilitate and expedite the approval of generic drugs. Prior to these amendments, competitors seeking to sell a generic version of a brand name drug needed to go through the lengthy and costly process of filing their own NDA to obtain FDA approval. Hatch-Waxman simplified the regulatory hurdles for prospective generic manufacturers by providing an expedited review process by which generic manufacturers may file an Abbreviated New Drug Application (“ANDA”). A proposed generic’s ANDA is not required to contain the same type of independent clinical studies to demonstrate safety and efficacy as contained in an NDA, but is allowed to make that showing by demonstrating that it is therapeutically and pharmaceutically equivalent to the corresponding brand drug. 4. “AB-rated” generic versions (“generics”) of brand name drugs contain the same active ingredient, and are determined by the FDA to be just as safe and effective, as their brand name counterparts. Specifically, the FDA has determined that an AB-rated generic product is therapeutically and pharmaceutically equivalent to the brand-name counterpart. This means that the generic version has the same active ingredient, strength, route of administration, and dosage form as the branded counterpart, and that the active ingredient of the generic drug remains in the bloodstream of the patient for the same relative amount of time in the same relative proportion as the branded drug. 5. The only material difference between generics and brand name drugs is their price. Generics are typically at least 30% less expensive than their brand counterparts when there is a single generic competitor. This discount typically increases to 50-80% (or more) when there are multiple generic competitors on the market. As a result, generics constitute both: (a) an opportunity for drug purchasers and consumers to obtain enormous cost savings; and (b) a serious threat to the monopoly power and profits of the manufacturer of a brand name drug facing generic competition. Because of the significant price savings from the use of generics, in most states the laws and regulations allow (and many states require) pharmacists to automatically substitute an AB-rated generic version of a drug for the brand name drug in most instances. 6. As part of the ANDA process a generic manufacturer must certify that the proposed generic drug does not violate any patents that claim the brand name drug, which are identified in an FDA publication called the Orange Book. When the ANDA applicant takes the position that any listed patent(s) is invalid or will not be infringed by the generic product, it must file a Paragraph IV certification. This is especially significant, because if a generic files a Paragraph IV certification, the brand-name manufacturer has the opportunity to slow down the approval process of the generic drug. If the patent owner files a patent infringement action within 45 days after receiving notice of the generic manufacturer’s Paragraph IV certification, then the FDA is automatically enjoined from granting final approval to the ANDA until the earlier of either 30 months or the issuance of a district court decision that the patent is invalid, unenforceable, or not infringed by the generic manufacturer’s ANDA. 21 U.S.C. §355(j)(5)(B)(iii). 7. The Hatch-Waxman Act encourages challenges to branded drug patents by granting the first Paragraph IV ANDA filer up to 180 days to exclusively market the generic version of the drug, during which time the FDA will not grant final approval to any other generic manufacturer’s ANDA for the same generic drug. As explained in paragraph 12 below, the 180 days of marketing exclusivity granted to the first Paragraph IV ANDA filer is a significant and potentially highly profitable benefit. 8. Until an AB-rated generic enters the market, there is no drug or other product that price competes with the branded drug, and therefore, the brand manufacturer can continue to charge supra-competitive prices profitably without losing all or a substantial portion of its branded sales. Consequently, brand manufacturers have a strong incentive to engage in conduct, including the conduct alleged herein, to delay generic competition. 9. One tactic that brand manufacturers use to delay generic competition is to file a patent infringement suit against the generic (even if it is likely that the patent at issue is invalid, unenforceable, or not infringed) to trigger the automatic injunction that prevents the FDA from approving a generic ANDA for up to 30 months. Then, upon recognizing the significant risk that the patent infringement claims will not succeed, the branded manufacturer will give the generic manufacturer significant financial inducements to accept a settlement in which the generic agrees to stay off the market for a much longer time than the strength of the patent warrants. In such instances, the generic’s agreement to stay off the market is not due to the patent’s scope or strength but simply because the generic has agreed to not compete for a period of time in exchange for valuable financial inducements that the brand-name company gives. 10. This suit concerns GSK’s use of such improper tactics (and others) to prevent and/or impede generic competition for Lamictal tablet products (“Lamictal Tablets”), and for Lamictal chewable dispersible tablets (“Lamictal Chewables”), both of which contain the active ingredient lamotrigine. Shortly after GSK launched Lamictal Tablets in or about 1994, the drug quickly became one of GSK’s top-grossing products. GSK’s sales of Lamictal Tablets in the United States were in excess of $2 billion during the twelve months ending March 2008. GSK’s annual domestic sales of the low-dosage strength Lamictal Chewables product were about $50 million in the twelve months preceding the market entry of generic chewables in 2005.1 11. Teva, the largest generic pharmaceutical manufacturer in the world, recognized the huge market potential for Lamictal, and in April 2002, was the first generic firm to file ANDAs with the FDA seeking approval to market generic versions of Lamictal Tablets and 1 In addition to Lamictal Tablets and Lamictal Chewables (also referred to as “Lamictal CD”), GSK also markets lamotrigine in two other forms: Lamictal ODT (orally disintegrating tablets) and Lamictal XR (extended release). The vast majority of prescriptions are written for Lamictal Tablets. Lamictal Tablets, Chewables, ODT, and XR are not AB-rated to one another. Lamictal Chewables. Teva’s ANDAs contained Paragraph IV certifications that Teva’s proposed generics did not infringe any valid or otherwise enforceable patent(s) listed in the Orange Book as covering Lamictal Tablets or Lamictal Chewables, including specifically U.S. Patent No. 4,602,017 (“the ‘017 patent”). GSK is the assignee of the ‘017 patent, which claims 3,5-Diamino-6(2,3-dichlorophenyl)-1,2,4- triazine, the active ingredient in Lamictal Tablets and Lamictal Chewables (which is also referred to as “lamotrigine”) as well as certain methods of using lamotrigine. The ’017 patent had an expiration date of July 22, 2008. 12. As the first Paragraph IV ANDA filer, Teva stood to receive a significant and potentially highly profitable benefit under 21 U.S.C. §355(j)(5)(B)(iv): 180 days of marketing exclusivity during which the FDA would not give final approval to any other ANDA filer’s generic Lamictal product. The 180-day exclusivity period could potentially provide Teva with an extremely valuable competitive advantage versus other generics which would enable Teva to have 100% of the generic sales during this 180-day period and charge higher generic prices during this period than in a market with multiple generics. Furthermore, it is well-known in the industry that those generics which are able to take advantage of the 180-day exclusivity periods are able to get a “first mover advantage” resulting in the permanent retention of a larger market share than later entrants, even after other generics enter the market. However, the 180- day exclusivity period does not bar an NDA holder from selling an “authorized generic” or licensing their product to another company to sell an “authorized generic.”2 If a brand company chooses to counter or preempt the initial generic entry with an authorized generic, it could greatly diminish the profit potential of the first ANDA filers’ product, which otherwise could have been the sole generic on the market. 2 An authorized generic is simply the brand product sold under generic trade dress at a cheaper price than the brand. 13. In August 2002, GSK sued Teva for infringement of the ‘017 patent based on Teva’s Paragraph IV ANDAs seeking approval to market generic versions of Lamictal Tablets and Lamictal Chewables. The filing of these suits triggered an automatic stay of approval of Teva’s ANDAs for up to 30 months. The cases were subsequently consolidated (the “Patent Litigation”) and eventually proceeded to a five-day bench trial before the Honorable John W. Bissell in January 2005. On the final day of trial, Judge Bissell ruled that Teva “prove[d] by clear and convincing evidence that Claim 1 [of the ‘017 patent], the alleged invention of lamotrigine, is invalid,” and informed the parties that he would deliberate over the course of the next week on the remaining claims, and that a ruling on those claims would be forthcoming. 14. Having already invalidated the claim of the ‘017 patent that covered the active ingredient of Lamictal, i.e., lamotrigine, it was highly likely that Teva would prevail with respect to the remaining patent claims. These claims were extremely weak in view of Judge Bissell’s ruling that claim 1 was invalid. However, both GSK and Teva faced the loss of significant future profits if the court invalidated the ‘017 patent’s remaining claims at issue. GSK stood to lose its patent protection preventing generic competition for Lamictal Tablets and Lamictal Chewables, which would result in a dramatic reduction in GSK’s future revenue for both products. 15. Teva also faced a quandary because it knew that its ANDAs for both Lamictal Tablets and Lamictal Chewables were not ready for final approval from the FDA. A final decision in its favor on the ‘017 patent would have been a Pyrrhic victory for Teva, because it would trigger the running of its 180-day exclusivity period before Teva was ready to profit from its success. Under Hatch-Waxman, Teva’s 180-day exclusivity period for generic versions of Lamictal Tablets and Lamictal Chewables would be triggered by the earlier of either: (a) Teva’s market entry or (b) a court-entered final decision that the patent(s) subject to the Paragraph IV certification was invalid, unenforceable, and/or not infringed. While Hatch-Waxman creates an opportunity for the first-filer of a Paragraph IV certification (the “first filer”) to have up to 180 days of exclusivity versus other generics, Hatch-Waxman does not guarantee a first filer the right to profit from all (or any) of the 180-day exclusivity period. That is so because, if, for instance, the 180-day period is triggered by a final court decision, but the first filer has not yet obtained final approval from the FDA to market its generic product, the 180-day period may begin and end before the first filer can enjoy any actual sales of its product during that time. 16. Because the FDA had not yet granted Teva approval to market generic versions of Lamictal Tablets or Lamictal Chewables in January 2005, Teva faced the risk that it would not be able to reap any of the monetary rewards that come with being the first ANDA filer before the 180-day exclusivity period expired. If Teva’s 180-day exclusivity period expired before its generic Lamictal Tablet and Lamictal Chewable products were approved for sale, other competing generic firms with approved AB-rated products might be able to enter the market at the same time as (or even before) Teva. This would mean that not only would Teva not be able to garner the full profits of the 180-day period, but another generic could gain the long-term “first- mover” advantage. 17. Thus, faced with the risk that the court would invalidate the remaining claims of the ‘017 patent, GSK had an interest in delaying Teva’s entry for as long as possible so that GSK could continue to earn monopoly profits on both Lamictal Tablets and Lamictal Chewables. Teva also had an interest in delaying a final court decision finding the ‘017 patent invalid until it was ready to take advantage of its valuable 180-day period. 18. Recognizing the severe financial risks to both parties, on February 16, 2005 the Defendants entered into a Settlement Agreement and a License and Supply Agreement (“License Agreement”) (jointly, the “Agreements”). Under the Agreements, Teva agreed to not enter the market with a generic version of GSK’s $2 billion-a-year Lamictal Tablets product until the July 2008 expiration date of the ‘017 patent. Thus, even though in January 2005, Teva had already succeeded in invalidating Claim 1 of the ‘017 patent covering the active ingredient of Lamictal, and even though the remaining claims of the patent at issue were extremely weak and highly likely to be held invalid, the Agreements provided no procompetitive benefit because they delayed Teva’s market entry of generic versions of Lamictal Tablets until after the expiration of the ‘017 patent. As to Lamictal Chewables, GSK granted Teva permission to market a certain quantity of GSK-supplied Lamictal Chewables product beginning June 2005, and an exclusive license to market generic Lamictal Chewables upon receiving final FDA approval for the entire term of the ‘017 patent including any period of Pediatric Exclusivity GSK would obtain. Also, during the period after the expiration of the ‘017 patent and any GSK-held regulatory exclusivities that could have prevented Teva from coming to market, GSK agreed not to launch less expensive authorized generics of Lamictal Tablets and Lamictal Chewables in competition with Teva, which was well beyond any powers (exclusionary or otherwise) of the expired ‘017 patent, and as such constitutes a naked market allocation agreement. 19. The Agreements benefitted GSK by delaying market entry of less- expensive generic versions of Lamictal Tablets until the expiration of the ‘017 patent, ensuring that Teva would not enter upon final FDA approval of its ANDA in the event that occurred prior to the end of the patent term, and benefitted Teva by ensuring that there would not be a final court decision invalidating the patent before Teva was ready to use its 180-day exclusivity for generic Lamictal Tablets (along with other benefits discussed below). This would enable Teva to charge higher generic prices during the first 180 days and to maximize its longer-term profits by obtaining the “first mover advantage” noted above. This also benefitted GSK because the higher prices Teva would charge during the first 180 days meant that there would be less competitive pressure on GSK to reduce prices during this period, such that it would lose less market share during this period than if there were multiple generics in the market. GSK also benefitted in a broader sense in that the Agreements as a whole delayed not only the entry of Teva’s generic Lamictal Tablet products, but other generics as well because without a court ruling holding the patent invalid or not infringed, no other generic could enter until Teva exercised its 180-day exclusivity period. Thus, by and through these Agreements, Teva and GSK afforded themselves a guarantee of higher revenues during these periods of time which resulted in anticompetitive overcharges being thrust upon purchasers. 20. In exchange for its agreement to delay entry of its generic Lamictal Tablets, Teva received substantial financial inducements that went beyond what Teva could have achieved if it was fully successful in the patent litigation. GSK and Teva have expressly stated that the inducements discussed below were part of the “consideration” that GSK offered Teva “in reaching agreement to settle.” 21. First, Teva was permitted to sell limited amounts of a generic version of the Lamictal Chewable product, starting on June 1, 2005. In pleadings from a subsequent litigation between the Defendants, GSK acknowledged that permitting Teva to market a generic version of the Lamictal Chewable product beginning in June 2005 was a benefit given to Teva in exchange for Teva’s agreement to delay marketing of its generic version of the far more lucrative Lamictal Tablets product until the expiration date of the ‘017 patent in July 2008. In effect, even though claim 1 of the ‘017 patent was held invalid and Teva was very likely to prevail as to the remaining asserted claims, Teva agreed not to market a competing generic for the entire patent term. As indicated below, any Pediatric Exclusivity GSK obtained could not further delay Teva’s generic entry unless there was a ruling by Judge Bissell that the ‘017 patent was valid and infringed by Teva’s proposed generics.3 22. Significantly, even though both the Lamictal Tablet and Lamictal Chewable products were subject to the same patent claims (and Teva’s chances of litigation success were the same for both products) Teva and GSK agreed that Teva would enter the market for the less profitable Lamictal Chewable product three months after the settlement, but that Teva would wait the entire patent term – which amounted to three or more years – to launch a generic version of the exponentially more profitable Lamictal Tablet product. The disparate treatment and entry dates that GSK and Teva negotiated for the two products (both of which were subject to the exact same patent claims and litigation risks) reflects the fact that the parties did not choose (or even attempt to choose) entry dates for the two products that reasonably reflected the probability that the asserted claims of the ‘017 patent were invalid. Rather, the disparate entry dates reflect the reality that Teva was given financial inducements to delay entry of its generic Lamictal Tablet product. While the negotiated deal benefitted Teva and GSK, the deal was not structured with any concern or interest for purchasers or consumers who need treatment for epilepsy, bipolar disorder, and other medical conditions at lower prices. The purchaser/consumer benefits gained by the entry of Teva’s generic Lamictal Chewable in June 2005 pale in comparison to the 3 Pediatric Exclusivity attaches on an ANDA-by-ANDA basis. See paragraph 49 below. Thus, even though Pediatric Exclusivity would not delay entry of Teva’s proposed generics, that exclusivity (depending on the circumstances) could delay final approval of other generic manufacturers’ ANDAs. purchaser/consumer harm incurred by the anticompetitive three-year delay in the entry of Teva’s less-expensive generic version of Lamictal Tablets. 23. Upon information and belief, Teva sought (and GSK gave) a second inducement to Teva to delay its entry of generic Lamictal Tablets: that GSK agreed to refrain from launching its own competing authorized generic versions of Lamictal Tablets and Lamictal Chewables until January 2009 (i.e., 180 days after Teva was on the market with a generic version of Lamictal Tablets, and over three years after Teva was on the market with a generic version of Lamictal Chewables). This inducement was unquestionably beyond the exclusionary scope of the patent because Teva and GSK agreed not to compete with respect to generic products during a period when: (a) the ‘017 patent had expired and there were no GSK-held regulatory exclusivities that could bar Teva from coming to market; and (b) there were no patents or regulatory exclusivities that would bar GSK from launching an authorized generic product. Nothing in Hatch-Waxman would allow Teva’s first-filer exclusivity to bar GSK from launching its own authorized generic versions of Lamictal Tablets and Lamictal Chewables during Teva’s exclusivity periods. Furthermore, because Teva filed and maintained a Paragraph IV certification, any Pediatric Exclusivity that GSK later obtained could not delay Teva’s ability to market Lamictal Tablets or Chewables after the expiration of the ‘017 patent term. As alleged below, but for the Agreements, GSK had an incentive to launch its own authorized generic versions of tablets and chewables, and has a history of launching authorized generic versions of its own blockbuster branded products in the face of actual or impending competition from ANDA-based generics. 24. A 2012 FDA list of authorized generics shows that between January 1, 1999 and January 9, 2012, GSK launched authorized generics when faced with generic competition to at least ten of its branded pharmaceuticals products, including: Augmentin and Cutivate in 2003; Amoxil, Paxil, and Wellbutrin SR in 2004; Retrovir in 2005; Flonase and Zantac in 2006; Imitrex in 2007; and Paxil CR in 2010. Available at http://www.fda.gov/downloads/AboutFDA/CentersOffices/CDER/UCM183605.pdf. 25. The Federal Trade Commission (“FTC”) and other government entities have recognized that the presence of an authorized generic significantly benefits purchasers by both increasing purchaser choices and also creating price competition which reduces generic prices during the 180-day period. By agreeing to not exercise its lawful right to launch authorized generics until January 2009, GSK was illegally agreeing to restrain or limit its ability to compete during this period. 26. As to Lamictal Tablets, absent the anticompetitive inducements that GSK gave to Teva to delay Teva’s launch of its generic version of Lamictal Tablets, Teva would have pressed for (and the parties would have agreed to) a settlement allowing Teva to come to market with its generic Lamictal Tablets earlier than the Agreements allowed. Alternatively, without the provision wherein GSK agreed not to launch authorized generics in competition with Teva until January 2009, the parties would have entered an agreement that provided for entry of Teva’s generic version of Lamictal Tablets earlier than the Agreements allowed. As alleged in more detail below, Teva has admitted that the agreement that GSK would not launch its own authorized generic was “critical here because the benefit conferred to Teva from this Settlement was of such a short duration.” Further, assuming there would have been no settlement between the Defendants, the parties would have continued to litigate and either: (1) Teva would have prevailed allowing for an even earlier launch of generic versions of Lamictal Tablets as well as triggering Teva’s 180-day marketing exclusivity, or (2) Teva would have launched its generic version of Lamictal Tablets “at risk” during the course of the patent litigation after expiration of the 30-month stay and after Teva received final approval from FDA. In sum, “but for” the anticompetitive Agreements between the Defendants, generic competition in the market for Lamictal Tablets would have occurred sooner and would have resulted in substantial savings to the Plaintiff. 27. As to Lamictal Chewables, absent the Agreements, GSK would have launched an authorized generic in competition with Teva’s generic Lamictal Chewable product, and but for GSK’s agreement not to compete, price competition between Teva’s generic Lamictal Chewables product and GSK’s own authorized generic Lamictal Chewables product would have resulted in lower prices for Lamictal Chewables to the Plaintiff. 28. The Agreements caused illegal anticompetitive harm to the direct purchasers of Lamictal Tablets and/or Teva’s generic version of Lamictal Tablet by causing them to pay higher, artificially-inflated prices for those products than they otherwise would have absent the conduct alleged herein. Plaintiff, and all others similarly situated, was injured and sustained damages in the form of overcharges for branded and generic forms of Lamictal Tablets as a direct result of GSK and Teva’s unlawful Agreements that accompanied the settlement of the ‘017 patent litigation. This civil antitrust case seeks overcharges (trebled) paid by Plaintiff and a class of all other persons or entities in the United States and its territories who purchased Lamictal Tablets directly from GSK and/or generic lamotrigine tablets directly from Teva at any time during the Class Period of from at least February 17, 2008 until the effects of Defendants’ conduct cease. 29. In addition, the Agreements caused illegal anticompetitive harm to the direct purchasers of Lamictal Chewables and/or Teva’s generic version of Lamictal Chewables by causing them to pay higher, artificially-inflated prices for those products than they otherwise would have absent the conduct alleged herein. Plaintiff, and all others similarly situated, were injured and sustained damages in the form of overcharges for branded and generic forms of Lamictal Chewables as a direct result of GSK and Teva’s unlawful Agreements that accompanied the settlement of the ‘017 patent litigation. This civil antitrust case seeks overcharges (trebled) paid by Plaintiff and a class of all other persons or entities in the United States and its territories who purchased Lamictal Chewables directly from GSK and/or generic lamotrigine chewables directly from Teva at any time during the Class Period of from at least February 17, 2008 until the effects of Defendants’ conduct cease. II. JURISDICTION AND VENUE 30. This Complaint is filed and these proceedings are instituted under Section 4 of the Clayton Act, 15 U.S.C. §§ 15 and 26, to recover treble damages and the costs of suit, including a reasonable attorneys’ fee, for the injuries sustained by Plaintiff and members of the Class resulting from violations by Defendants, as hereinafter alleged, of Sections 1 and 2 of the Sherman Act, 15 U.S.C. §§1 and 2. The jurisdiction of this Court is based upon 28 U.S.C. §§ 1331 and 1337(a) and 15 U.S.C. § 15. 31. The Defendants named herein are found or transact business within this judicial district, and the interstate trade and commerce hereinafter described is carried out, in substantial part, in this district. Venue, therefore, is appropriate within this district under 15 U.S.C. § 22 and 28 U.S.C. § 1391(b) and (c). III. PARTIES 32. Plaintiff, RDC, is a stock corporation duly formed and existing under the New York Cooperative Corporations Law, with its principal place of business located at 50 Jet View Drive, Rochester, New York 14624. During the class period, as defined below, RDC purchased branded and generic Lamictal Tablets and Lamictal Chewables directly from GSK and Teva during the Class Period as defined below, and was injured by the illegal conduct described 33. On information and belief, Defendant SmithKline Beecham Corporation is a public corporation organized and existing under the laws of the Commonwealth of Pennsylvania and having a registered office at One Franklin Plaza, Philadelphia, Pennsylvania 19102. SmithKline Beecham Corporation operates under the business name GlaxoSmithKline. GSK is in the business of, among other things, developing, manufacturing, distributing, advertising, and selling branded Lamictal Tablets and Lamictal Chewables products throughout the United 34. Defendant Teva Ltd. is a corporation organized and existing under the laws of the State of Israel and having registered office at 5 Basel Street, P.O. Box 3190, Petach Tikva 49131, Israel. Teva Ltd. is the ultimate parent company of Teva USA. 35. Defendant Teva USA is incorporated under the laws of the State of Delaware, with its principal place of business in North Wales, Pennsylvania. Teva USA develops, manufactures, and sells generic products in the United States. Teva USA is an indirect wholly-owned subsidiary of Teva Ltd. 36. Teva Ltd. manufactures the generic lamotrigine tablet product that Teva USA began selling in the United States in July 2008, and has sold generic lamotrigine chewables in the United States beginning in June 2005. IV. CLASS ACTION ALLEGATIONS 37. Plaintiff brings this action on behalf of itself and, under Rule 23 of the Federal Rules of Civil Procedure, as representative of a class defined as follows: All persons or entities in the United States and its territories who purchased Lamictal Tablets directly from GSK, or who purchased a generic version of lamotrigine tablets directly from Teva, at any time during the Class Period from at least February 17, 2008 until the effects of Defendants’ conduct ceases (the “Class”). Excluded from the Class are Defendants and their officers, directors, management and employees, predecessors, subsidiaries and affiliates, and all federal governmental entities. Additionally, Plaintiff brings this action on behalf of itself and, under Rule 23 of the Federal Rules of Civil Procedure, as representative of a class defined as follows: All persons or entities in the United States and its territories who purchased Lamictal Chewables directly from GSK, or who purchased a generic version of lamotrigine chewables directly from Teva, at any time during the Class Period from at least February 17, 2008 until the effects of Defendants’ conduct ceases (the “Class”). Excluded from the Class are Defendants and their officers, directors, management and employees, predecessors, subsidiaries and affiliates, and all federal governmental entities. 38. Members of the Class are so numerous that joinder is impracticable. While the exact number of Class members is unknown to Plaintiff, it is believed to be between approximately fifty and one-hundred fifty. Furthermore, the Class is readily identifiable from information and records in the possession of Defendants. 39. Plaintiff’s claims are typical of the members of the Class. Plaintiff and all members of the Class were damaged by the same wrongful conduct by the Defendants, i.e., they paid artificially inflated prices for Lamictal Tablets and/or Lamictal Chewables and were deprived of the benefits of competition from less-expensive generic versions of Lamictal Tablets and/or Lamictal Chewables as a result of Defendants’ anticompetitive conduct. 40. Plaintiff will fairly and adequately protect and represent the interests of the Class. Plaintiff’s interests are coincident with, and not antagonistic to, those of the Class. 41. Plaintiff is represented by counsel who are experienced and competent in the prosecution of class action antitrust litigation, particularly class action antitrust litigation in the pharmaceutical industry. 42. Questions of law and fact common to the members of the Class predominate over questions, if any, that may affect only individual Class members because the Defendants have acted on grounds generally applicable to the entire Class. Such generally applicable questions are inherent in Defendants’ wrongful conduct. 43. Questions of law and fact common to the Class include: a. whether the conduct alleged herein constitutes a violation of the antitrust laws; b. whether a relevant market needs to be defined in this case in light of the existence of direct evidence of GSK’s power to exclude generic competition and charge supra-competitive prices for Lamictal Tablets; c. if a relevant market needs to be defined, the definition of the relevant market for analyzing GSK’s monopoly power, and whether GSK had monopoly power in the relevant market; d. whether Defendants’ actions illegally maintained Defendants’ monopoly power in the relevant market; e. whether Defendants’ actions constituted an illegal market allocation agreement; f. whether the activities of Defendants as alleged herein have substantially affected interstate commerce; and g. whether, and to what extent, Defendants’ conduct caused antitrust injury to the business or property of its direct purchaser customers and if so, the appropriate measure of damages. 44. Class action treatment is a superior method for the fair and efficient adjudication of the controversy in that, among other things, such treatment will permit a large number of similarly situated persons to prosecute their common claims in a single forum simultaneously, efficiently, and without the unnecessary duplication of evidence, effort, and expense that numerous individual actions would engender. The benefits of proceeding through the class mechanism, including providing injured persons or entities with a method for obtaining redress on claims that may not be practicable to pursue individually, substantially outweigh any difficulties that may arise in management of this class action. 45. Plaintiff knows of no difficulty to be encountered in the maintenance of this action that would preclude its maintenance as a class action. V. FACTUAL ALLEGATIONS A. The Defendants’ Products and the Nature of Sales of Generic Equivalent Products 46. GSK sells Lamictal Tablets in strengths of 25 mg, 100 mg, 150 mg, and 200 mg pursuant to New Drug Application No. 20-241, which was approved by the FDA in 1994. GSK sells Lamictal Chewables in strengths of 2 mg, 5 mg and 25 mg pursuant to New Drug Application No. 20-764, which was approved by the FDA in August 1998. For the twelve months ending March 2008, GSK’s sales of Lamictal Tablets in the United States exceeded $2 billion, according to IMS data. The low-dosage strength Lamictal Chewable products had annual domestic sales of about $50 million in the twelve months preceding the market entry of generic chewables in 2005. 47. Upon receiving FDA approval of its NDA for Lamictal Tablets on December 27, 1994, GSK was awarded a five-year new chemical entity (“NCE”) exclusivity, which expired on or about December 27, 1999. During this five-year period, the FDA could not grant final approval to any ANDA, meaning GSK’s Lamictal Tablets would be free from generic competition for at least a five-year period. Subsequently, GSK received approval for a new label indication for the adjunctive treatment of Lennox-Gastaut syndrome in pediatric and adult populations. As part of that approval, Lamictal Tablets were awarded a seven-year orphan drug exclusivity (“ODE”), commencing on August 24, 1998. Congress enacted the Orphan Drug Act, Pub. L. No. 97-414, 96 Stat. 2049 (1982), in order to encourage firms to develop pharmaceuticals to treat rare diseases and conditions. The Orphan Drug Act establishes a seven- year ODE period during which no ANDA for the same use of a generic version of the drug can be approved. 21 U.S.C. §360cc. However, ODE is indication-specific, meaning that the FDA can approve an ANDA for non-ODE protected uses during the seven-year period. The ODE for Lamictal Tablets expired on or about August 24, 2005, although since Lamictal Tablets were approved for other non-ODE protected indications, ANDAs could be approved for the non-ODE protected indications prior to August 24, 2005. 48. GSK received FDA approval of its NDA for Lamictal Chewables in August 1998, and received a three-year marketing exclusivity for this drug. During this three-year period, generic versions of this drug could not receive ANDA approval. ODE also applied to Lamictal Chewables, but was subject to the same restrictions as concerns Lamictal Tablets noted 49. The ‘017 patent, which expired on July 22, 2008, was (and has been) the only patent listed in the Orange Book for Lamictal Tablets. The ‘017 patent, along with another patent (U.S. Patent No. 5,698,226), were listed in the Orange Book as pertaining to Lamictal Chewables, although as alleged below, this second patent played no role in the Patent Litigation between GSK and Teva. In addition, in 2007 (well after execution of the Agreements between GSK and Teva at issue here) GSK received a 6-month Pediatric Exclusivity, which is a regulatory exclusivity that prevents the FDA from approving the generic product until six months after (1) the expiration of the last-expiring valid, infringed, and enforceable patent listed in the Orange Book, or (2) regulatory exclusivity in existence at the time of the granting of the Pediatric Exclusivity, whichever is later. The application of Pediatric Exclusivity is determined on an ANDA-by-ANDA basis in the following respects: (a) Pediatric Exclusivity will not attach to the end of a patent as concerns any ANDA that contains a Paragraph IV certification to the patent; and (b) Pediatric Exclusivity will not attach to the end of a patent as concerns any ANDA that has been found not to infringe the patent. Here, with the granting of Pediatric Exclusivity, the total exclusivity for Lamictal Tablets ended in January 22, 2009, but only as concerns those ANDAs that (unlike Teva’s) did not contain Paragraph IV certifications to the ‘017 patent. As to Teva’s ANDA for Lamictal Tablets, the Pediatric Exclusivity was not a bar to the FDA granting final approval on August 30, 2006 (see below), even though the ‘017 patent expired in July 2008. 50. On or about April 1, 2002, Teva filed ANDA No. 76-388, seeking approval to manufacture and sell a generic version of Lamictal Tablets. A short time later, Teva filed ANDA No. 76-420, seeking approval to manufacture and sell a generic version of Lamictal Chewables. Teva’s ANDAs were accompanied by Paragraph IV certifications which stated that every claim, except claim 5, of the ‘017 patent was invalid, unenforceable, and/or not infringed by Teva’s proposed generic lamotrigine products. Claim 5, which purported to cover an injectable solution containing lamotrigine, was not at issue since Teva was not seeking FDA approval to sell an injectable version of lamotrigine. Teva also filed a Paragraph IV certification to the second patent listed in the Orange Book regarding Lamictal Chewables. Since Teva was the first generic firm to file substantially complete ANDAs for AB-rated generic equivalents to Lamictal Tablets and Lamictal Chewables with Paragraph IV certifications to the ‘017 patent, Teva was entitled to separate 180-day exclusivities for generic versions of Lamictal Tablets and Lamictal Chewables, during which time no other generic manufacturers could sell generic versions of Lamictal Tablets or Lamictal Chewables pursuant to an ANDA (although GSK had the legal right to sell authorized generic versions of the products through its NDAs). 51. The FDA ultimately approved Teva’s ANDA for lamotrigine chewables on June 21, 2006 and Teva’s ANDA application for lamotrigine tablets on August 30, 2006. In so doing, the FDA found that: (a) Teva’s lamotrigine chewables are bioequivalent to GSK’s Lamictal Chewables – i.e., that Teva’s lamotrigine chewables have the same safety and efficacy as, and are AB-rated to GSK’s Lamictal Chewables of the same dosage strengths; and (b) Teva’s lamotrigine tablets have the same safety and efficacy as, and are AB-rated to GSK’s Lamictal Tablets of the same dosage strengths. 52. On information and belief, in addition to Teva, at least four other companies filed ANDAs to sell generic Lamictal Tablets by the time Defendants entered into the Agreements in February 2005. On information and belief, by February 2008, that number had increased to at least twenty-two. 53. Further, on information and belief, by February 2008, at least 9 ANDAs for generic Lamictal Tablets (other than Teva’s) received tentative approval.4 Two of them received tentative approval in June 2006, even before Teva’s product was approved. 4 Tentative approval is granted to ANDAs that have satisfied FDA’s safety and efficacy requirements, but are not eligible for final approval due to the existence of patent or regulatory exclusivities held by other companies, such as the 30 month stay held by GSK or the 180-day period held by Teva. Consequently, had Teva launched its Lamictal Tablets by August of 2006, there would have been numerous generic Lamictal Tablet products on the market by February 2008. B. The Patent Litigation and Settlement 54. Soon after filing its ANDAs and Paragraph IV certifications, Teva sent GSK notifications of the Paragraph IV certifications as required by the regulations. Within 45 days of receiving Teva’s Paragraph IV certifications to the ‘017 patent, GSK filed Civil Action No. 02-3779 and Civil Action No. 02-4537 against Teva in federal court in New Jersey in 2002, alleging that Teva’s two ANDAs infringed the ‘017 Patent. The two patent lawsuits were consolidated in November 2002. Both suits were filed within 45 days of receipt of the Paragraph IV notices from Teva, entitling GSK to automatic 30-month stays of approval of both of Teva’s ANDAs. GSK did not sue Teva with respect to the second patent listed for Lamictal Chewables. 55. Following discovery, the Patent Litigation proceeded to a bench trial before Judge Bissell from January 18 to January 27, 2005. By this time, the 30-month stays of regulatory approval on both of Teva’s ANDAs had either expired or were about to expire, i.e., the stay on Teva’s tablet ANDA expired on December 26, 2004, while the stay on Teva’s chewable ANDA was set to expire on February 16, 2005. Teva, however, still had not received final approval for either of its Lamictal ANDAs due ostensibly to outstanding safety and efficacy issues that had yet to be resolved to the FDA’s satisfaction. 56. On the final day of trial, Judge Bissell ruled from the bench that Teva succeeded in establishing — by clear and convincing evidence — that claim 1 of the ‘017 patent, which claimed the chemical compound 3,5-diamino-6-(2,3-dichlorophenyl)-l,2,4-triazine, was invalid as anticipated by the prior art. 57. In light of Judge Bissell’s invalidity ruling, Teva was highly likely to succeed in invalidating the remaining asserted claims of the ‘017 patent, which included claims 3, 4 and 6- 12, based on its obviousness-type double patenting theory. That is, Judge Bissell’s ruling that the chemical compound recited in claim 1 was anticipated by the prior art, severely weakened GSK’s validity positions with respect to the remaining asserted claims, as explained further 58. Before Judge Bissell, Teva argued that each of the remaining asserted claims were invalid because of GSK’s “double patenting” of the claimed subject matter. Obviousness-type double patenting prohibits a party (such as GSK) from obtaining an improper extension of its patent rights by obtaining claims in a later patent that are not patentably distinct from claims in an earlier patent. In essence, Teva’s obviousness-type double patenting theory alleged that the remaining asserted claims of the ‘017 patent were not patentably distinct from another GSK- owned patent that issued four years before the ‘017 patent. The earlier GSK patent, U.S. Patent No. 4,311,701 (“the Roth patent”), similarly claimed, inter alia, “[a] method of treatment of convulsions” using a related chemical compound (i.e., 3,5-diamino-6-(2-chlorophenyl)- 1,2,4-triazine). The Roth patent, however, expired on August 16, 1999, many years before the expiration of the ‘017 patent. The remaining asserted claims of the ‘017 patent could not be considered patentably distinct from the claims of the earlier Roth patent, if the remaining asserted claims were determined to be obvious in view of the Roth claims. Each of the remaining asserted claims of the ‘017 patent recited a method of treating convulsions or epilepsy using the chemical compound recited in claim 1, or recited “an effective anticonvulsant amount” of the chemical compound recited in claim 1. After the Court ruled that claim 1 of the ‘017 patent was invalid as anticipated (and accordingly, the chemical compound 3,5-diamino-6-(2,3- dichlorophenyl)-l,2,4-triazine was in the prior art), then it was highly likely that the remaining asserted claims would have been obvious in view of the Roth claims. 59. Prior to the Court’s ruling, both GSK and Teva recognized the significant impact a ruling that claim 1 was anticipated would have on the validity (or lack thereof) of the remaining asserted claims. In fact, during closing arguments, GSK itself told the Court that Teva’s “double patenting defense is premised on the fact that it wins on anticipation of Claim 1,” a position which GSK described as “Teva’s position pretrial.” GSK further acknowledged that Teva’s double patenting defense as to the remaining asserted claims required that “Teva passed the first hurdle on anticipation.” Once that first hurdle on anticipation was surmounted by the Court’s ruling, GSK and Teva should have known that an invalidity ruling as to each of the remaining asserted claims was highly likely. 60. On the final day of trial, Judge Bissell also indicated that he would endeavor “in the course of the next week” to reach a determination on the validity of the remaining asserted claims. An imminent ruling on the remaining asserted claims raised concerns for both parties: (1) for Teva, that a final court decision could lead to the triggering of its 180-day exclusivity period for its generic version of Lamictal Tablets and Lamictal Chewables before Teva had received final FDA approval; and (2) for GSK, that generic entry may be imminent for Lamictal Tablets and Lamictal Chewables. (1) A Court Decision Would Dramatically Affect the Market Conditions 61. Assuming, as the parties must have in light of the Court’s invalidation of claim 1, it was highly likely that Teva would prevail in demonstrating the asserted claims of the ‘017 patent were invalid, then Teva would have been permitted to start selling its products immediately upon FDA approval, which was ultimately granted in 2006. Notably, because Teva was sued under the same patent claims and patent infringement theories for its generic versions of both Lamictal Tablets and Lamictal Chewables, its chances of invalidating the asserted claims were the same for its generic versions of both products. 62. Moreover, the successful invalidation of the asserted claims of the ‘017 patent would dramatically change the competitive landscape for both GSK and Teva. Under the applicable statutory regime, Teva’s 180-day exclusivity period would begin to run from the earlier of either: (1) Teva’s first commercial marketing of either generic product (although a launch of generic Lamictal Tablets would not trigger the 180-day period on generic Lamictal Chewables, and vice versa); or (2) a final court decision holding the ‘017 patent invalid, unenforceable, or not infringed regardless of whether Teva had commenced sales. Thus, the entry of a final court decision invalidating the asserted claims of the ‘017 patent would start the clock on Teva’s 180-day exclusivity period for that patent even if Teva did not have FDA- approval to sell the product(s). 63. Moreover, the invalidation of the asserted claims of the ‘017 patent would open the floodgates of competition for Lamictal Tablets and Lamictal Chewables because within six months after such final decision invalidating the asserted claims other generics would be permitted to start selling their AB-rated generic products upon receiving FDA final approval. Also, if the asserted claims of the ‘017 patent were invalid, Pediatric Exclusivity would not apply to prevent FDA approval of all ANDA applications by other generic manufacturers of either Lamictal Tablets or Chewables. The Pediatric Exclusivity does not attach to the end of any patent that has been found to be invalid or unenforceable, and it does not apply to any ANDA applications that are accompanied by a Paragraph IV certification that the patent is invalid or not infringed by the proposed ANDA product unless and until there is a court decision which affirmatively holds that the patent is both valid and infringed by the ANDA product at issue. 64. In the alternative, even if there was no final decision in the Patent Litigation by August 2006 (when Teva had received final approval on both of its ANDAs, and after the 30-month approval stay had expired), then Teva could have entered the market “at-risk” for both tablets and chewables, thus triggering the start of its 180-day periods and allowing any other approved ANDA filers to come to market six months later. 65. It is well known in the industry that Teva is the most prolific launcher of generic versions of brand-name drugs “at-risk,” that launching at-risk is a core part of its business strategy, that Teva possesses insurance covering portions of this risk, and that as a multibillion- dollar-a-year company Teva possesses the financial wherewithal above and beyond “at-risk” insurance to cover potentially non-insured losses stemming from at-risk launches. It is also well known that most “at-risk” launches, or threats of them, generally give rise to settlements of the associated patent litigation that allow the less expensive generic product to remain on the market. Here, Teva would have been motivated to launch “at-risk” because, after successfully invalidating claim 1 of the ‘017 patent, it would have had a high level of confidence that it would win the patent suit. (2) It Would Be to Teva and GSK’s Financial Disadvantage If The Court Invalidated the Patent 66. The invalidation of all of the asserted ‘017 patent claims posed risks to both GSK and Teva. GSK faced the danger that if the court invalidated the other patent claims (which was highly likely), there would be a dramatic reduction in future revenue due to the loss of patent exclusivity of Lamictal Tablets and Lamictal Chewables. The highly likely probability that Teva might win the trial also placed Teva in a quandary because a successful final court decision would trigger the beginning of Teva’s 180-day exclusivity period for its generic Lamictal Tablets and Lamictal Chewables prior to receiving FDA approval, which meant that Teva would lose some (if not all) of its valuable exclusivity. As alleged above, Teva’s ANDA application for generic lamotrigine chewables did not receive final approval until June 21, 2006 and its ANDA application for generic lamotrigine tablets did not receive Final Approval until August 30, 2006. Accordingly, if the January 2005 bench trial resulted in a final court decision before December 2005, then Teva’s 180-day exclusivity would be triggered by a court decision and expire for both generic Lamictal Tablets and generic Lamictal Chewables before Teva could even bring those products to market. Any other competing generic that had final approval of their ANDAs for generic versions of Lamictal Tablets or Lamictal Chewables as of June 2006 (after Teva’s exclusivity period had expired) could enter the market before (or at the same time) as Teva. As alleged above, when the Defendants entered into their illegal agreement, four other companies had already filed ANDAs to sell generic Lamictal Tablets, and over the next two years 20 more generics filed ANDAs. Moreover, at least one generic rival received tentative approval in June 2006 for its generic Lamictal Tablets, even before Teva’s product was approved. So, Teva faced the risk that if its 180-day exclusivity ended before its product was approved another rival’s product might enter the market before Teva’s, thereby gaining not only the significant profits during that period but also the long-term “first-mover” advantage. 67. Thus, GSK had an interest in delaying Teva’s entry for as long as possible so that GSK could continue to earn monopoly profits on both Lamictal Tablets and Lamictal Chewables, and Teva had an interest delaying a final court decision until it would be in a position to take advantage of its valuable 180-day exclusivity for generic Lamictal Tablets and Lamictal Chewables. 68. Recognizing the risks to both parties (i.e., that it was highly likely that GSK would lose its patent protection entirely and that Teva might not be permitted to take full advantage of its success), the parties immediately started settlement negotiations, and on February 2, 2005, the parties had a conference with the Court during which they asked the Court to refrain from ruling on the validity of the remaining claims. 69. Two weeks following that conference, GSK and Teva reached a settlement, the terms of which are set forth in the Agreements. The Settlement Agreement expressly provides that the inducements set forth in the Agreements are part of the “consideration” that GSK offered Teva “in reaching agreement to settle.” 70. The settlement permitted Teva to sell limited amounts of generic lamotrigine chewables in the U.S., by no later than June 1, 2005 – approximately 37 months prior to the expiration of the ‘017 patent. Even though Teva’s ANDA to sell its generic version of Lamictal Chewables did not receive final approval from the FDA until June 2006, GSK supplied Teva with chewable lamotrigine product, which Teva began selling as an authorized generic on May 25, 2005. 71. Under the Agreements, GSK additionally granted Teva: (a) a royalty-free, non- transferable license under the ‘017 patent to import, manufacture, have manufactured and have sold Teva’s generic version of Lamictal Tablets in the United States5, starting on July 21, 2008, at 5:00 p.m. Pacific time, which was when the ‘017 patent expired; and (b) a waiver of any potential Pediatric Exclusivity applicable to Teva’s generic version of Lamictal Tablets. Even if GSK ultimately received Pediatric Exclusivity, it would have little or no value – such exclusivity 5 Includes Puerto Rico. would not apply against Teva unless Judge Bissell found the ‘017 patent valid and infringed by Teva’s ANDA products prior to Teva entering the market (which it could have done at risk upon receiving final FDA approval). Thus Pediatric Exclusivity as to Teva’s ANDA was at best a conditional, theoretical right which could not ripen, because at the time of the Agreements, the court did not enter a judgment finding the ‘017 patent valid and infringed. In fact, at the time of the Agreements, no Pediatric Exclusivity had been granted to GSK by the FDA (it was received in 2007 after the FDA finally approved Teva’s generic Lamictal Tablet, and after Teva’s generic Lamictal Tablet could have been on the market “at risk” but for the Agreements – and it could not have applied to Teva). Thus, even though Teva had already succeeded in invalidating the claim covering the chemical compound lamotrigine, which is the active ingredient of Lamictal, and even though it was highly likely that the Court would invalidate the patent’s other asserted claims, the settlement had no procompetitive benefit because it gave little or no discount or reduction to the patent’s exclusionary power (i.e., Teva agreed to settle without gaining any right to enter with its generic version of Lamictal Tablets prior to the patent’s expiration). 72. Furthermore, even though Teva’s generic versions of both Lamictal Tablets and Lamictal Chewables were subject to the same patent claims (and thus, Teva’s chances of litigation success were the same for both products), Teva was allowed to start selling a generic version of the significantly smaller product within three months after the settlement, while it agreed to wait at least three years (until the expiration of the patent term) to start selling a generic version of the more than $2 billion a year product. The significantly different entry dates reflect the fact that the parties did not structure the settlement to reasonably reflect the probability that Teva would successfully invalidate all asserted claims of the patent. Rather, it reflects the reality that Teva was given financial inducements to delay entry of its generic Lamictal Tablet product. 73. Because Teva’s generic versions of Lamictal Chewables were AB-rated only to the low-dosage strength branded Lamictal Chewables and were not AB-rated to Lamictal Tablets, the generic versions Lamictal Chewables that Teva sold could not be substituted for branded Lamictal Tablets, and thus prior to July 2008 Teva could not provide lower-priced generic substitutes for Lamictal Tablets that would: (a) be broadly substituted for the higher- priced Lamictal Tablets, or (b) otherwise efficiently compete with branded Lamictal Tablets. Furthermore, the agreement to delay Teva’s generic version of Lamictal Tablets from entering the market until after the close of business on July 21, 2008 and GSK’s agreement to refrain from launching its own authorized generic Lamictal Tablet until January 2009 had no procompetitive benefit because GSK was conferring rights under the Agreements which were beyond the exclusionary scope of the ‘017 patent, which expired in July 2008. 74. Teva received significant consideration, incentives, and benefits in exchange for its agreement to delay generic entry by: (a) abandoning its efforts to invalidate the asserted claims of the ‘017 patent; and (b) not competing against GSK’s Lamictal Tablets with a less- expensive generic version until the ‘017 patent expired. First, Teva was permitted to enter the U.S. market within a few months with an authorized generic version of the much smaller Lamictal Chewables product. In pleadings from a subsequent Teva-GSK litigation, GSK acknowledged that its agreement allowing Teva to enter in three months with a generic version of the smaller Lamictal Chewable product “formed part of the bargain between GSK and Teva” and was one of the “benefits” that Teva received for agreeing to abandon its efforts to invalidate the ‘017 patent. 75. Second, because Teva was not ready to take advantage of its 180-day marketing exclusivity in January 2005, the agreement to delay entry virtually guaranteed Teva the right to use all or most of its 180-day exclusivity periods for Lamictal Tablets. GSK also benefitted because the Agreements delayed not only the entry of Teva but other generics as well. Thus, by and through these Agreements, Teva and GSK afforded themselves a mutually beneficial guarantee of higher revenues at the expense of their customers. 76. In addition to the above incentives provided to Teva for its agreement to delay launch of a Lamictal Tablet generic, GSK further agreed to not to launch an authorized generic until January 2009, (i.e., 180 days after Teva was on the market with Lamictal Tablets, and over three years after Teva was on the market with Lamictal Chewables). This constituted a naked agreement not to compete, which extended beyond the exclusionary scope of the patent, which was due to expire in July 2008. At the time these Agreements were drafted, a pharmaceutical company such as GSK that marketed a brand-name drug under an NDA would often introduce – either by itself or through an affiliate – an authorized generic at the same time or just before generic entry was anticipated. As of 2005, GSK had a history of launching authorized generic versions of its own blockbuster branded products in the face of actual or impending competition from ANDA-based generics. See supra at paragraph 24. 77. A brand company’s launch of an authorized generic is extremely damaging to any first-filer generic, such as Teva, because it results in lost market share (i.e., fewer units sold), reduced profits because price competition between the generic and authorized generic forces down prices, and a reduction in the generic’s long-term “first mover advantage.” As the FTC noted in a June 2009 report on Authorized Generics, “consumers benefit and the healthcare system saves money during the 180-day exclusivity period when an [Authorized Generic] enters the market, due to the greater discounting that accompanies the added competition provided by the [Authorized Generic].” 78. Notably, while a brand company can lower the prices on its brand products instead of launching an authorized generic (which was an option left open to GSK under the Settlement), that option does not present the same danger to a generic such as Teva, and does not result in the same savings to purchasers. This is because many states have regulations that either require or strongly encourage pharmacists to automatically fill prescriptions with only an AB- rated generic version of a drug in most situations. Thus, even if an NDA holder (such as GSK) lowers the price of its brand drug, state regulations are a barrier that prevent or impede the branded drug from being used for most prescriptions. The result is that most of a generic’s sales volume is unaffected by a reduction in the brand price and the generic does not feel the competitive pressure to lower its prices in response to a drop in the branded price (in contrast to the situation where a branded company launches an authorized generic). Thus, while an NDA holder can try to compete against a generic drug through various means other than launching an authorized generic, those competitive options are far weaker and do not provide nearly the consumer savings and benefits as the launch of a true authorized generic. Consequently, GSK’s agreement to restrict its competitive responses to far less effective, secondary options was an illegal, anticompetitive agreement by which the parties agreed to restrict until January 2009 competition that would undermine Teva’s prices, and consequently resulted in overcharges to purchasers. 79. Indeed, in its June 2009 report regarding Authorized Generics, the FTC expressly concluded that a generic manufacturer might agree to delay the sale of its generic product in exchange for a brand company’s agreement (such as the one involved here) to not launch an authorized generic to consumers’ detriment: To prevent this loss of revenue, a generic may be willing to delay its entry in return for a brand’s agreement not to launch an authorized generic – that is, a brand’s agreement not to compete with the generic through an AG – during the generic’s 180 days of marketing exclusivity…Such agreements can harm consumers . . . . 80. According to Teva’s pleadings in a 2008 litigation regarding these products, during the settlement negotiations GSK and Teva specifically considered the possibility that GSK might want to sell an authorized generic during Teva’s six-month exclusivity periods, but the parties agreed that GSK would not be permitted to do so. According to Teva, GSK’s agreement to not launch an authorized generic until January 2009 was a critical and central consideration for Teva’s acceptance of the settlement and delayed entry dates for generic Lamictal Tablets. For example, Teva stated in the 2008 litigation, that GSK’s agreement to not compete against Teva by selling an authorized generic during the first 180 days in which Teva was selling generic Lamictal Tablets was: [A]n important component of the settlement between the parties and formed part of the inducement to Teva to relinquish the rights and defenses it was asserting against GSK in the Patent Litigation. * * * . . . the key consideration Teva bargained for in [the License and Supply Agreement]. (Emphasis added). 81. GSK's agreement to not launch its own authorized generic Lamictal product(s) before January 2009 was not a legitimate independent, self-standing, bona fide business transaction. As Teva has admitted, GSK agreed to the provision to induce Teva to relinquish the rights and defenses it was asserting against GSK in the Patent Litigation and to get Teva to agree to delayed entry dates for its generic Lamictal Tablets. GSK believed it would be profitable to launch its own authorized generic Lamictal product(s), as evidenced by GSK's long-standing practice of launching such authorized generic products. Thus, aside from inducing Teva to agree to relinquish its patent defenses and delay its market entry, GSK had no financial or economic interest in agreeing to not launch its own authorized generic Lamictal product(s) before January 2009 and it would not have done so. 82. Thus, according to Teva, GSK’s agreement to not launch an authorized generic was a “key” and “important” consideration of Teva’s decision to relinquish its attacks on the ‘017 patent’s validity. Indeed, Teva received more from the settlement than it would have received if it had won the patent litigation. That is, Teva extracted a market allocation agreement that entitled it to the entire generic market for Lamictal Tablets for its 180-day exclusivity period and restrained competition in the generic market for Lamictal Chewables. 83. Absent GSK’s illegal agreement to refrain from competing against Teva by selling an authorized generic prior to January 2009 (and absent the valuable financial inducements alleged above), Teva would have sought an entry date for its generic version of Lamictal Tablets earlier than the entry date it accepted in the Settlement. As Teva acknowledged in its pleadings in the subsequent litigation, Teva believed that GSK’s agreement to not launch an authorized generic was critical because Teva was only getting a short period of time to sell its generic Lamictal Tablet product before other generics were free to enter the market. As Teva stated, GSK’s agreement to refrain from competing against Teva by selling an authorized generic prior to January 2009 was: critical here, because the benefit conferred to Teva from this License Agreement was of such a short duration. GSK’s pediatric exclusivity under its patent was to expire on January 22, 2009. . . . Thus, the benefit to Teva of the License Agreement was a brief, six-month window in which it would be the first and only supplier of generic lamotrigine. (emphasis added). 84. On April 4, 2005, the parties filed a Stipulation and Order of Dismissal in the Patent Litigation seeking the dismissal of all claims and counterclaims. On the same day the Court signed the dismissal, it also entered an order withdrawing the bench ruling that invalidated claim 1 of the ‘017 patent. C. Teva’s Exclusive Launch of Generic Lamotrigine Tablets. 85. Despite having received FDA approval to launch lamotrigine tablets almost two years earlier, Teva delayed launching its generic version of Lamictal Tablets until after the close of business on July 21, 2008 (the earliest date permitted under the terms of the Agreements with GSK). 86. Pursuant to the Agreements between GSK and Teva, GSK did not launch its own authorized generic of either Lamictal Tablets or Lamictal Chewables in competition with Teva prior to January 2009. 87. Although Teva has alleged in the subsequent litigation that GSK implemented a scheme to slow Teva’s market penetration for its generic version of Lamictal Tablets, none of GSK’s conduct had the effect of constraining or reducing the pricing of Teva’s generic Lamictal Tablets during the exclusivity period in the same way that competition from an authorized generic would. 88. On information and belief, Teva’s 180-day market exclusivity period enabled it to generate many millions of dollars of additional revenue at the expense of purchasers who would have paid lower prices for Teva’s generic lamotrigine tablets had GSK launched an authorized generic. 89. Because of Teva’s 180-day exclusivity on generic versions of Lamictal Tablets, which was secured by and through the anticompetitive Agreements at issue, no other generic was allowed to launch, and none in fact did launch, prior to January 22, 2009. By the end of January 2009, at least three other firms (i.e., Mylan, Watson, and Dr. Reddy’s) launched generic versions of Lamictal Tablets. D. Defendants’ Conduct Delayed Generic Competition and Enabled Defendants To Wrongfully Charge Supra-Competitive Prices for Lamotrigine Tablets and Lamotrigine Chewables. 90. Teva’s 180-day exclusivity period for its generic version of Lamictal Tablets would have been triggered earlier if GSK and Teva had not agreed to delay entry of Teva’s generic Lamictal Tablets product until July 22, 2008 because (a) absent the inducements GSK gave Teva, the settlement would have provided for an earlier entry of Teva’s less expensive generic version of Lamictal Tablets; and/or (b) Teva would have launched its generic Lamictal Tablet product upon receipt of final FDA approval in August 2006, either “at-risk” or after successfully invalidating the asserted claims of the ‘017 patent (which was highly likely). Instead, because of the unlawful Agreements, Teva did not enter until July 2008, leaving their 180-day exclusivity in place and thereby blocking final FDA approval and entry of other generic versions of Lamictal Tablets until January 2009. 91. The Agreements between Teva and GSK guaranteed that Teva’s generic exclusivity period for generic Lamictal Tablets would not be triggered by a final court decision before Teva received FDA approval of that ANDA, and provided Teva with the full 180 days of exclusive generic sales on that product. 92. The Agreements between Teva and GSK guaranteed that GSK would have three more years of exclusivity on the blockbuster Lamictal Tablet product with no generic competition for the entire patent term even though it was highly likely that the remaining patent claims would have been invalidated in 2005. 93. In exchange for Teva’s delaying its launch of its generic version of the Lamictal Tablet until close of business on July 21, 2008, Teva secured: (1) the right to almost immediately launch a generic equivalent of the Lamictal Chewable product, which generated some limited profit for Teva, but created much smaller consumer savings and benefits than an earlier launch of the Lamictal Tablet product (i.e., any consumer welfare generated by the earlier launch of generic lamotrigine chewables pales in comparison to the consumer harm created by the anticompetitive delay in entry of the generic lamotrigine tablets); (2) a guarantee on its ability to fully exploit its 180-day exclusivity period relating to its generic version of Lamictal Tablets; and (3) GSK’s agreement not to compete with Teva by not marketing an authorized generic for both Lamictal Tablets and Lamictal Chewables until January 2009. 94. Defendants’ unlawful conduct, therefore, delayed not only the launch of less expensive generic versions of Lamictal Tablets, but prevented GSK’s launch of authorized generic products in competition with Teva’s generic versions of Lamictal Tablets and Lamictal Chewables prior to January 2009. 95. Moreover, the Agreements between GSK and Teva which delayed Teva’s launch of the generic Lamictal Tablets and guaranteed Teva’s exclusivity period on that product without competition from a GSK authorized generic were not necessary for the settlement of the Patent Litigation and constitute ancillary restraint of trade. VI. EFFECT ON INTERSTATE COMMERCE 96. At all material times, Lamictal Tablets and Lamictal Chewables, manufactured and sold by GSK, and generic versions of Lamictal tablets manufactured by Teva, were shipped across state lines and sold to customers located outside its state of manufacture. 97. During the relevant time period, in connection with the purchase and sale of Lamictal Tablets and Lamictal Chewables (and Teva’s generic versions of those products), monies as well as contracts, bills and other forms of business communication and transactions were transmitted in a continuous and uninterrupted flow across state lines. 98. During the relevant time period, various devices were used to effectuate the illegal acts alleged herein, including the United States mail, interstate and foreign travel, and interstate and foreign telephone commerce. The activities of Defendants, as charged in this Complaint, were within the flow of, and have substantially affected, interstate commerce. VII. RELEVANT MARKET 99. Direct proof exists that GSK had monopoly power over the price of lamotrigine tablets and their AB-rated generic equivalents. Such direct evidence will include, inter alia: (a) manufacturers’ and/or market-wide transactional data that will show a significant, non-transitory decline in lamotrigine tablet prices upon entry of AB- rated generic lamotrigine tablets that had not occurred until generic entry; and (b) abnormally high price-cost margins enjoyed by GSK prior to the entry of such generic competition. This direct evidence of monopoly power obviates the need to define a relevant product market in assessing whether GSK had monopoly power. 100. Even at their monopoly price, Lamictal Tablet products do not exhibit significant, positive cross-elasticity of demand with respect to price with any products other than AB rated generic versions of Lamictal Tablets. 101. Lamotrigine Tablets – i.e. Lamictal Tablets (in all its forms and dosage strengths), and AB-rated equivalent lamotrigine tablets – constitute a separate and distinct product market. The relevant geographic market is the United States and its territories. A firm that was the only seller of such products in the United States could and would impose a significant, non- transitory price increase without losing sufficient sales to render the price increase unprofitable, as demonstrated by GSK’s ability to profitably charge supra-competitive prices during the period in which it lacked generic competition. There are no reasonably interchangeable drug products that are available to prescribing physicians for the indications for which lamotrigine tablets are prescribed. 102. At all relevant times, GSK enjoyed high barriers to entry with respect to the above-defined relevant market due to patent and other regulatory protections, and high costs of entry and expansion. 103. Through the anticompetitive conduct alleged herein, Defendants were able to profitably charge supra-competitive prices for lamotrigine tablet products without losing substantial sales, and thus, by definition, maintained monopoly power with respect to lamotrigine tablet products sold in the United States. 104. GSK’s market share in the relevant market was 100% until the entry of AB-rated generics. 105. Lamotrigine chewable products – i.e., Lamictal Chewables (in all its forms and dosage strengths), and AB-rated equivalent lamotrigine chewable products – constitute a separate and distinct relevant product market. The relevant geographic market is the United States and its territories. A firm that was the only seller of such products in the United States could and would impose a significant, non-transitory price increase without losing sufficient sales to render the price increase unprofitable, as demonstrated by GSK’s ability to profitably charge supra- competitive prices during the period in which it lacked generic competition. There are no reasonably interchangeable drug products that are available to prescribing physicians for the indications for which lamotrigine chewables are prescribed. 106. At all relevant times, there have been high barriers to entry with respect to the above-defined relevant market due to patent and other regulatory protections, and high costs of entry and expansion. 107. Through the anticompetitive conduct alleged herein, Defendants were able to profitably charge supra-competitive prices for lamotrigine chewable products. VIII. FIRST CAUSE OF ACTION VIOLATION OF SECTION 1 OF THE SHERMAN ACT (15 U.S.C. §1) (CONSPIRACY TO DELAY GENERIC COMPETITION FOR LAMICTAL TABLETS) 108. Plaintiff incorporates and re-alleges 1 to 107 of the foregoing Paragraphs herein, as though fully set forth below. 109. Beginning in or about February 2005 and continuing through January 2009, GSK and Teva engaged in a continuing illegal contract, combination and conspiracy in restraint of trade, the purpose and effect of which was to: (a) allocate all sales of lamotrigine tablets in the United States to GSK until July 21, 2008; (b) fix the price at which Plaintiff and the other members of the Class would pay for lamotrigine tablets at the higher, branded price during that period; and (c) prevent the sale of generic versions of lamotrigine tablets other than Teva’s (including GSK’s authorized generic versions) in the United States until at least January 22, 110. GSK's agreement to not launch its own authorized generic Lamictal Tablets before January 2009 was not a legitimate independent, self-standing, bona fide business transaction. As Teva has admitted, GSK agreed to the provision to induce Teva to relinquish the rights and defenses it was asserting against GSK in the Patent Litigation and to get Teva to agree to delayed entry dates for its generic Lamictal Tablet. GSK believed it would be profitable to launch its own authorized generic Lamictal Tablets, as evidenced by GSK's long-standing practice of launching such authorized generic products. Thus, aside from inducing Teva to agree to relinquish its patent defenses and delay its market entry, GSK had no financial or economic interest in agreeing to not launch its own authorized generic Lamictal Tablets before January 2009 and it would not have done so. 111. By entering into these unlawful conspiracies, Defendants have unlawfully conspired in restraint of trade and committed a violation of Section 1 of the Sherman Act, 15 U.S.C. §1. Defendants’ Agreements are horizontal market allocation and price fixing agreements between actual or potential competitors and thus are per se violations of Section 1. In the alternative, Defendants’ Agreements are unreasonable restraints of trade in violation of Section 1 when viewed under a “quick look” or “rule of reason” mode of analysis. 112. Plaintiff and all members of the Class have been injured in their business and property by reason of Defendants’ unlawful contract, combination and conspiracy. Plaintiff and the Class members have paid more for their purchases of Lamictal Tablets and/or Teva’s generic lamotrigine tablets than they would have paid absent Defendants’ illegal conduct, and/or were prevented from substituting a cheaper generic alternative for their purchases of the more expensive Lamictal Tablets and/or Teva’s generic equivalent. 113. As a result of Defendants’ illegal conduct, Plaintiff and the Class paid more than they would have paid for lamotrigine tablets, absent Defendants’ illegal conduct. But for Defendants’ illegal conduct, competitors would have begun marketing AB-rated generic versions of lamotrigine tablets well before July 2008 (including GSK through the launch of an authorized generic), and/or would have been able to market such versions more successfully. 114. If manufacturers of AB-rated generic lamotrigine tablets entered the market and competed with Lamictal Tablets in a full and timely fashion (including GSK through the launch of an authorized generic), Plaintiff and other Class members would have substituted lower-priced generic lamotrigine tablets for the higher-priced brand- name Lamictal Tablets for some or all of their lamotrigine requirements, and/or would have paid lower prices on some or all of their remaining purchases of GSK’s Lamictal Tablets and/or Teva’s generic equivalent. 115. During the relevant period, Plaintiff and the other Class members purchased substantial amounts of Lamictal Tablets directly from GSK and/or their generic equivalent directly from Teva. As a result of the Defendants’ illegal conduct alleged herein, Plaintiff and the other Class members were compelled to pay, and did pay, artificially inflated prices for their lamotrigine tablet requirements. Plaintiff and the other Class members paid prices for lamotrigine tablets that were substantially greater than the prices they would have paid absent the illegal conduct alleged herein because: (1) Class members were deprived of the opportunity to purchase lower-priced generic lamotrigine tablets instead of expensive brand-name Lamictal Tablets; (2) Class members were forced to pay artificially inflated prices for generic lamotrigine tablets; and/or (3) the price of brand-name Lamictal Tablets was artificially inflated by Defendants’ illegal conduct. IX. SECOND CAUSE OF ACTION VIOLATION OF SECTION 1 OF THE SHERMAN ACT (15 U.S.C. §1) (CONSPIRACY NOT TO COMPETE WITH GENERIC LAMICTAL TABLETS) 116. Plaintiff incorporates and re-alleges 1 to 107 of the foregoing Paragraphs herein, as though fully set forth below. 117. Beginning in or about February 2005 and continuing through January 2009, GSK and Teva engaged in a continuing illegal contract, combination and conspiracy in restraint of trade, in which GSK agreed to not sell its competing authorized generic version of lamotrigine tablets until at least January 22, 2009. 118. As alleged above, as of 2005, GSK had a history of launching authorized generic versions of its own blockbuster branded products in the face of actual or impending competition from ANDA-based generics. Moreover, while GSK’s use of DAW5 codes and discounts to certain retailers did not significantly constrain or reduce the price of Teva’s generic Lamictal Tablets, the fact that GSK used DAW5 discounts to ineffectively compete against Teva’s generic Lamictal tablets evidences that GSK was motivated, but for the anticompetitive Agreements, to price compete against Teva’s generic product. Consequently, but for Defendants’ illegal conduct, GSK would have sold its authorized generic version of Lamictal Tablets starting in July 2008 (or earlier if Teva had started selling its generic version of Lamictal tablets earlier). 119. GSK's agreement to not launch its own authorized generic Lamictal tablets before January 2009 was not a legitimate independent, self-standing, bona fide business transaction. As Teva has admitted, GSK agreed to the provision to induce Teva to relinquish the rights and defenses it was asserting against GSK in the Patent Litigation and to get Teva to agree to delayed entry dates for its generic versions of Lamictal tablets. GSK believed it would be profitable to launch its own authorized generic Lamictal tablets, as evidenced by GSK's long- standing practice of launching such authorized generic products. Thus, aside from inducing Teva to agree to relinquish its patent defenses and delay its market entry, GSK had no financial or economic interest in agreeing to not launch its own authorized generic Lamictal tablets before January 2009 and it would not have done so. 120. By entering into this unlawful conspiracy, Defendants have unlawfully conspired in restraint of trade and committed a violation of Section 1 of the Sherman Act, 15 U.S.C. § 1. Defendants’ Agreement is a horizontal market allocation agreement between actual or potential competitors and thus are per se violations of Section 1. In the alternative, Defendants’ Agreements are unreasonable restraints of trade in violation of Section 1 when viewed under a “quick look” or “rule of reason” mode of analysis. 121. Defendants’ agreement that GSK would not launch an authorized generic version of Lamictal Tablets until after January 2009 did not constitute GSK’s unilateral exercise of any legitimate patent power. As an initial matter, GSK’s decision not to launch an authorized generic was not the result of GSK’s unilateral decision but one that was made at a rival’s request as consideration for the rival’s agreement to stay off the market until July 2008. Furthermore, GSK’s collusive agreement to constrain how it competed against Teva was not an exercise of any patent power GSK had to exclude Teva, but rather GSK’s agreement to exclude its own generic product that it would have otherwise sold. Thus, the agreement has nothing to do with whether or how GSK exercised its patent powers but its agreement to limit its ability/willingness to compete. Moreover, the agreement that GSK would not launch an authorized generic to compete against Teva encompassed the period from July 2008 through January 2009, after the ‘017 patent had expired and during a period in which no other GSK exclusivities barred Teva from the market. So pursuant to the illegal agreement, GSK withheld its authorized generic from the market during a period that was outside the temporal scope of the ‘017 patent and/or any other exclusivities that applied to Teva. 122. Plaintiff and all members of the Class have been injured in their business and property by reason of Defendants’ unlawful contract, combination, and conspiracy. Plaintiff and the Class members have paid more for their purchases of Lamictal Tablets and/or Teva’s generic lamotrigine tablets than they would have paid absent Defendants’ illegal conduct, and/or were prevented from substituting a cheaper generic alternative for their purchases of the more expensive Lamictal Tablets and/or Teva’s generic equivalents. 123. As a result of Defendants’ illegal conduct, Plaintiff and the Class paid more than they would have paid for lamotrigine tablets, absent Defendants’ illegal conduct. Had GSK launched an authorized generic version of Lamictal Tablets (as it was motivated to do), Plaintiff and other Class members would have substituted lower-priced generic lamotrigine tablets for the higher-priced brand-name Lamictal Tablets for some or all of their lamotrigine requirements, and/or would have paid lower prices on some or all of their remaining purchases of GSK’s Lamictal and/or Teva’s generic equivalents. 124. During the relevant period, Plaintiff and the other Class members purchased substantial amounts of Lamictal Tablets directly from GSK and/or their generic equivalent directly from Teva. As a result of the Defendants’ illegal conduct alleged herein, Plaintiff and the other Class members were compelled to pay, and did pay, artificially inflated prices for their lamotrigine tablet. Plaintiff and the other Class members paid prices for lamotrigine tablets that were substantially greater than the prices they would have paid absent the illegal conduct alleged herein because: (1) Class members were deprived of the opportunity to purchase lower-priced generic lamotrigine tablets instead of expensive brand-name Lamictal Tablets; (2) Class members were forced to pay artificially inflated prices for generic lamotrigine tablets; and/or (3) the price of brand-name Lamictal Tablets were artificially inflated by Defendants’ illegal conduct. X. THIRD CAUSE OF ACTION VIOLATION OF SECTION 2 OF THE SHERMAN ACT (15 U.S.C. § 2) AGAINST GSK (MONOPOLIZATION OF LAMICTAL TABLETS MARKET) 125. Plaintiff incorporates and re-alleges 1 to 107 of the foregoing Paragraphs in this Complaint, as though fully set forth below. 126. Defendant GSK used various willful and exclusionary means as part of a scheme described herein to improperly maintain and extend its monopoly power in the lamotrigine tablet market, as detailed above. 127. GSK combined, conspired and contracted with Teva to unreasonably and unlawfully restrain and monopolize trade and to attempt to monopolize trade with specific intent, and GSK did in fact monopolize trade in the United States in the market for lamotrigine tablets, and to eliminate competition in the sale of Lamictal Tablets and their generic equivalents in the United States. 128. The goal, purpose and/or effect of GSK’s scheme was also to maintain and extend GSK’s monopoly power with respect to lamotrigine tablets. GSK’s illegal scheme to prevent, delay and/or minimize the success of the introduction into the United States marketplace of any generic version of Lamictal Tablets enabled GSK to continue charging supra-competitive prices for lamotrigine tablets without a substantial loss of sales. 129. GSK's agreement to not launch its own authorized generic Lamictal tablets before January 2009 was not a legitimate independent, self-standing, bona fide business transaction. As Teva has admitted, GSK agreed to the provision to induce Teva to relinquish the rights and defenses it was asserting against GSK in the Patent Litigation and to get Teva to agree to delayed entry dates for its generic Lamictal tablets. GSK believed it would be profitable to launch its own authorized generic Lamictal tablets, as evidenced by GSK's long-standing practice of launching such authorized generic products. Thus, aside from inducing Teva to agree to relinquish its patent defenses and delay its market entry for generic versions of Lamictal Tablets, GSK had no financial or economic interest in agreeing to not launch its own authorized generic Lamictal tablets before January 2009 and it would not have done so. 130. As a result of GSK’s illegal conduct, Plaintiff and the Class paid more than they would have paid for lamotrigine tablets, absent GSK’s illegal conduct. But for GSK’s illegal conduct, competitors would have begun marketing AB-rated generic versions of Lamictal Tablets well before July 2008 (including GSK through the launch of an authorized generic), and/or would have been able to market such versions more successfully. 131. If manufacturers of AB-rated generic lamotrigine tablets entered the market and competed with Lamictal Tablets in a full and timely fashion (including GSK through the launch of an authorized generic), Plaintiff and other Class members would have substituted lower-priced generic lamotrigine tablets for the higher-priced brand-name Lamictal Tablets for some or all of their lamotrigine tablet requirements, and/or would have received lower prices on some or all of their remaining purchases of GSK’s Lamictal Tablets and/or Teva’s generic equivalents. 132. During the relevant period, Plaintiff and the other Class members purchased substantial amounts of Lamictal Tablets directly from GSK and/or their generic equivalents directly from Teva. As a result of GSK’s illegal conduct alleged herein, Plaintiff and the other Class members were compelled to pay, and did pay, artificially inflated prices for their lamotrigine tablet requirements. Plaintiff and all of the other Class members paid prices for lamotrigine tablets that were substantially greater than the prices that they would have paid absent the illegal conduct alleged herein because: (1) Class members were deprived of the opportunity to purchase lower priced generic lamotrigine tablets instead of expensive brand- name Lamictal Tablets; (2) Class members were forced to pay artificially inflated prices for generic lamotrigine tablets; and/or (3) the price of branded Lamictal Tablets were artificially inflated by GSK’s illegal conduct. 133. GSK’s scheme was in the aggregate an act of monopolization undertaken with the specific intent to monopolize the market for lamotrigine tablets in the United States, in violation of Section 2 of the Sherman Act, 15 U.S.C. §2. XI. FOURTH CAUSE OF ACTION VIOLATION OF SECTION 2 OF THE SHERMAN ACT (15 U.S.C. § 2) (CONSPIRACY TO MONOPOLIZE LAMICTAL TABLETS MARKET) 134. Plaintiff incorporates and re-alleges 1 to 107 and 125 to 133 of the foregoing Paragraphs in this Complaint, as though fully set forth below. 135. GSK and Teva combined, conspired and contracted to unreasonably and unlawfully restrain and monopolize trade and to attempt to monopolize trade with specific intent, and GSK and Teva did in fact conspire to monopolize trade in the United States in the market for lamotrigine tablets, and to eliminate competition in the sale of Lamictal Tablets and their generic equivalents in the United States. 136. The goal, purpose and/or effect of GSK and Teva’s conspiracy was also to maintain and extend GSK’s monopoly power with respect to lamotrigine tablets. GSK and Teva’s illegal conspiracy to prevent, delay and/or minimize the success of the introduction into the United States marketplace of any generic version of Lamictal Tablets enabled GSK to continue charging supra-competitive prices for lamotrigine tablets without a substantial loss of sales. 137. GSK and Teva committed overt acts in furtherance of the conspiracy including, inter alia, GSK's agreement to not launch its own authorized generic Lamictal tablets before January 2009, which was not a legitimate independent, self-standing, bona fide business transaction. As Teva has admitted, GSK agreed to the provision to induce Teva to relinquish the rights and defenses it was asserting against GSK in the Patent Litigation and to get Teva to agree to delayed entry dates for its generic Lamictal tablet. GSK believed it would be profitable to launch its own authorized generic Lamictal tablets, as evidenced by GSK's long-standing practice of launching such authorized generic products. Thus, aside from inducing Teva to agree to relinquish its patent defenses and delay its market entry, GSK had no financial or economic interest in agreeing to not launch its own authorized generic Lamictal tablets before January 2009 and it would not have done so. 138. As a result of GSK and Teva’s illegal conduct, Plaintiff and the Class paid more than they would have paid for lamotrigine tablets, absent Defendants’ illegal conduct. But for GSK and Teva’s illegal conduct, competitors would have begun marketing AB-rated generic versions of Lamictal Tablets well before July 2008 (including GSK through the launch of an authorized generic), and/or would have been able to market such versions more successfully. 139. If manufacturers of AB-rated generic lamotrigine tablets entered the market and competed with Lamictal Tablets in a full and timely fashion (including GSK through the launch of an authorized generic), Plaintiff and other Class members would have substituted lower-priced generic lamotrigine tablets for the higher-priced brand- name Lamictal Tablets for some or all of their lamotrigine tablet requirements, and/or would have received lower prices on some or all of their remaining purchases of GSK’s Lamictal Tablets and/or Teva’s generic equivalents. 140. During the relevant period, Plaintiff and the other Class members purchased substantial amounts of Lamictal Tablets directly from GSK and/or their generic equivalents directly from Teva. As a result of GSK and Teva’s illegal conduct alleged herein, Plaintiff and the other Class members were compelled to pay, and did pay, artificially inflated prices for their lamotrigine tablet and lamotrigine chewable requirements. Plaintiff and all of the other Class members paid prices for lamotrigine tablets that were substantially greater than the prices that they would have paid absent the illegal conduct alleged herein because: (1) Class members were deprived of the opportunity to purchase lower priced generic lamotrigine tablets instead of expensive brand-name Lamictal Tablets; (2) Class members were forced to pay artificially inflated prices for generic lamotrigine tablets; and/or (3) the price of branded Lamictal Tablets were artificially inflated by GSK and Teva’s illegal conduct. 141. GSK and Teva’s illegal conduct had an effect on interstate commerce as alleged in paragraphs 96 to 98 above. 142. GSK and Teva’s conduct was in the aggregate a conspiracy undertaken with the specific intent to monopolize the market for lamotrigine tablets in the United States, in violation of Section 2 of the Sherman Act, 15 U.S.C. §2. XII. FIFTH CAUSE OF ACTION VIOLATION OF SECTION 1 OF THE SHERMAN ACT (15 U.S.C. §1) (CONSPIRACY NOT TO COMPETE WITH GENERIC LAMICTAL CHEWABLES) 143. Plaintiff incorporates and re-alleges 1 to 107 of the foregoing Paragraphs herein, as though fully set forth below. 144. Beginning in or about February 2005 and continuing through January 2009, GSK and Teva engaged in a continuing illegal contract, combination and conspiracy in restraint of trade, in which GSK agreed to not sell its competing authorized generic version of lamotrigine chewables until at least January 22, 2009. 145. As alleged above, as of 2005, GSK had a history of launching authorized generic versions of its own blockbuster branded products in the face of actual or impending competition from ANDA-based generics. Moreover, while GSK’s use of DAW5 codes and discounts to certain retailers did not significantly constrain or reduce the price of Teva’s generic Lamictal tablets, the fact that GSK used DAW5 discounts to ineffectively compete against Teva’s generic Lamictal tablets evidences that GSK was motivated, but for the anticompetitive Agreements, to price compete against Teva’s generic product. Consequently, but for Defendants’ illegal conduct, GSK would have sold its authorized generic version of Lamictal Chewables starting in June 2006 (or earlier if Teva had started selling its generic version of Lamictal Chewables earlier). 146. GSK's agreement to not launch its own authorized generic Lamictal Chewables before January 2009 was not a legitimate independent, self-standing, bona fide business transaction. As Teva has admitted, GSK agreed to the provision to induce Teva to relinquish the rights and defenses it was asserting against GSK in the Patent Litigation and to get Teva to agree to delayed entry dates for its generic versions of Lamictal Tablets and Lamictal Chewables. GSK believed it would be profitable to launch its own authorized generic Lamictal Chewables, as evidenced by GSK's long-standing practice of launching such authorized generic products. Thus, aside from inducing Teva to agree to relinquish its patent defenses and delay its market entry, GSK had no financial or economic interest in agreeing to not launch its own authorized generic Lamictal Chewables before January 2009 and it would not have done so. 147. By entering into this unlawful conspiracy, Defendants have unlawfully conspired in restraint of trade and committed a violation of Section 1 of the Sherman Act, 15 U.S.C. §1. Defendants’ Agreement is a horizontal market allocation agreement between actual or potential competitors and thus are per se violations of Section 1. In the alternative, Defendants’ Agreements are unreasonable restraints of trade in violation of Section 1 when viewed under a “quick look” or “rule of reason” mode of analysis. 148. Defendants’ agreement that GSK would not launch an authorized generic version of Lamictal Chewables until after January 2009 did not constitute GSK’s unilateral exercise of any legitimate patent power. As an initial matter, GSK’s decision not to launch an authorized generic was not the result of GSK’s unilateral decision but one that was made at a rivals’ request as consideration for, among other things, the rivals’ agreement to stay off the market for more than three months on the Lamictal Chewables product. Furthermore, GSK’s collusive agreement to constrain how it competed against Teva was not an exercise of any patent power GSK had to exclude Teva, but rather GSK’s agreement to exclude its own generic product that it would have otherwise sold. Thus, the agreement has nothing to do with whether or how GSK exercised its patent powers but its agreement to limit its ability/willingness to compete. Moreover, the agreement that GSK would not launch an authorized generic to compete against Teva encompassed the period from at least June 2006 through January 2009, after the ‘017 patent had expired and during a period in which no other GSK exclusivities barred Teva from the market. So pursuant to the illegal agreement, GSK withheld its authorized generic from the market during a period that was outside the temporal scope of the ‘017 patent and/or any other exclusivities that applied to Teva. 149. Plaintiff and all members of the Class have been injured in their business and property by reason of Defendants’ unlawful contract, combination, and conspiracy. Plaintiff and the Class members have paid more for their purchases of Lamictal Chewables and/or Teva’s generic lamotrigine chewables than they would have paid absent Defendants’ illegal conduct, and/or were prevented from substituting a cheaper generic alternative for their purchases of the more expensive Lamictal Chewables and/or Teva’s generic equivalents. 150. As a result of Defendants’ illegal conduct, Plaintiff and the Class paid more than they would have paid for lamotrigine chewables, absent Defendants’ illegal conduct. Had GSK launched an authorized generic version of Lamictal Chewables (as it was motivated to do), Plaintiff and other Class members would have substituted lower- priced generic lamotrigine chewables for the higher-priced brand-name Lamictal Chewables for some or all of their lamotrigine requirements, and/or would have paid lower prices on some or all of their remaining purchases of GSK’s Lamictal Chewables and/or Teva’s generic equivalents. 151. During the relevant period, Plaintiff and the other Class members purchased substantial amounts of Lamictal Chewables directly from GSK and/or their generic equivalent directly from Teva. As a result of the Defendants’ illegal conduct alleged herein, Plaintiff and the other Class members were compelled to pay, and did pay, artificially inflated prices for their lamotrigine chewable requirements. Plaintiff and the other Class members paid prices for lamotrigine chewables that were substantially greater than the prices they would have paid absent the illegal conduct alleged herein because: (1) Class members were deprived of the opportunity to purchase lower-priced generic lamotrigine chewables instead of expensive brand- name Lamictal Chewables; (2) Class members were forced to pay artificially inflated prices for generic lamotrigine chewables; and/or (3) the price of brand-name Lamictal Chewables were artificially inflated by Defendants’ illegal conduct. PRAYER FOR RELIEF WHEREFORE, Plaintiff, on behalf of itself and the proposed class, respectfully prays for judgment against all Defendants, jointly and severally, as follows: 1. That the Court adjudge and decree that the Defendants and each of them have violated Sections 1 and 2 of the Sherman Antitrust Act; 2. That the Plaintiff, and all others similarly situated, be awarded damages suffered by reason of these violations and that those damages be trebled in accordance with the law; 3. That the Plaintiff be awarded reasonable attorney’s fees and costs; and 4. That any and all rights that Teva may have under the Hatch-Waxman Act be declared null and void and of no further effect; and 5. Such other and further relief as the Court may deem just and proper. JURY TRIAL DEMANDED Pursuant to Federal Rule of Civil Procedure 38(b), Plaintiff demands a trial by jury of all claims and complaints in this Complaint so triable. Respectfully Submitted, COHN LIFLAND PEARLMAN HERMANN & KNOPF LLP Dated: November 12, 2015 /s/ Peter S. Pearlman Peter Pearlman Park 80 West - Plaza One 250 Pehle Avenue, Suite 401 Saddle Brook, N.J. 07663 (201) 845-9600 (201) 845-9423 (fax) [email protected] David F. Sorensen BERGER & MONTAGUE, P.C. 1622 Locust Street Philadelphia, PA 19103 (215) 875-3000 (215) 875-4604 (fax) [email protected] Peter R. Kohn Joseph T. Lukens FARUQI & FARUQI, LLP 101 Greenwood Avenue Suite 600 Jenkintown, PA 19046 (215) 277-5770 (215) 277-5771 (fax) [email protected] Counsel for Rochester Drug Co-Operative, Inc. and the Proposed Class CERTIFICATE OF NON-ARBITRABILITY PURSUANT TO L.CIV.R. 201.1(d)(3) I certify, pursuant to L.Civ.R. 201.1(d)(3), that the above-captioned matter is not arbitrable because the damages recoverable exceed the sum of $150,000 exclusive of interest and costs and any claim for punitive damages. I certify under penalty of perjury that the foregoing is true and correct. Executed On this 12th day of November, 2015 COHN LIFLAND PEARLMAN HERRMANN & KNOPF LLP By: /s/ Peter S. Pearlman CERTIFICATION PURSUANT TO L. CIV. R. 11.2 I certify that to the best of my knowledge, the matter in controversy is the subject another action pending in this court: In re: Lamictal Direct Purchaser Antitrust Litigation, Civil Action No.: 12-995 (WHW/MCA). I certify under penalty of perjury that the foregoing is true and correct. Executed on this 12th day of November, 2015 COHN LIFLAND PEARLMAN HERRMANN & KNOPF LLP By: s/ Jeffrey W. Herrmann
antitrust
P0MF_YgBF5pVm5zYE5YJ
UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK TAMMY RAUL, Individually and on Behalf of All Others Similarly Situated, Plaintiff, v. Civil Action No. CLASS ACTION COMPLAINT FOR VIOLATIONS OF THE FEDERAL SECURITIES LAWS JURY TRIAL DEMANDED AMTRUST FINANCIAL SERVICES, INC., BARRY ZYSKIND, GEORGE KARFUNKEL, LEAH KARFUNKEL, DONALD T. DECARLO, ABRAHAM GULKOWITZ, SUSAN C. FISCH, RAUL RIVERA, and MARK SEROCK, Defendants. Plaintiff Tammy Raul (“Plaintiff”) by and through her undersigned attorneys, brings this class action on behalf of herself and all others similarly situated, and alleges the following based upon personal knowledge as to those allegations concerning Plaintiff and, as to all other matters, upon the investigation of counsel, which includes, without limitation: (a) review and analysis of public filings made by AmTrust Financial Services, Inc. (“AmTrust” or the “Company”) and other related parties and non-parties with the United States Securities and Exchange Commission (“SEC”); (b) review and analysis of press releases and other publications disseminated by certain of the Defendants (defined below) and other related non-parties; (c) review of news articles, shareholder communications, and postings on AmTrust’s website concerning the Company’s public statements; and (d) review of other publicly available information concerning AmTrust and the Defendants NATURE OF THE ACTION 1. Plaintiff brings this class action on behalf of the public shareholders of AmTrust against the Company’s Board of Directors (the “Board” or the “Individual Defendants”) for their violations of Section 14(a) and 20(a) of the Securities Exchange Act of 1934, 15.U.S.C. §§ 78n(a), 78t(a), and SEC Rule 14a-9, 17 C.F.R. 240.14a-9, in connection with the proposed merger of the Company in a cash transaction with Evergreen Parent, L.P. (“Evergreen” or “Parent”) (the “Proposed Transaction”). 2. On March 1, 2018, AmTrust announced that the Company had entered into an Agreement and Plan of Merger (the “Merger Agreement” or “the Proposed Transaction”) with Evergreen, a Delaware limited partnership owned by Trident VII, L.P. and its affiliated funds (“Trident”), K-Z LLC, Defendant Barry D. Zyskind, Chairman and CEO of the Company, George Karfunkel and Leah Karfunkel (such individuals, collectively, the “Karfunkel Family” or the “Controlling Shareholders”), and Evergreen Merger Sub, Inc. (“Merger Sub”), pursuant to which Evergreen will acquire all of the outstanding common shares, par value $0.01 per share (the “Common Stock”), of the Company that are not currently owned or controlled by the Karfunkel Family and its affiliates and certain related parties. The Karfunkel Family and its affiliates and certain related parties currently own or control approximately 55% of the outstanding shares of Common Stock of the Company. 3. The Merger Agreement provides for the merger of Merger Sub with and into the Company, with the Company surviving the merger as a subsidiary of Evergreen (the “Merger”). Pursuant to the transactions contemplated by the Merger Agreement, each outstanding share of Common Stock of the Company (other than shares owned by the Company, any wholly-owned subsidiary of the Company, Merger Sub, Parent, or holders who have properly exercised dissenters’ rights under Delaware law) will be converted into the right to receive $13.50 per share of Common Stock in cash, without interest and less any required withholding taxes (the “Merger Consideration”). 4. The Proposed Transaction also contains restrictive deal protection devices that preclude the defendants from being able to adequately shop the Company in the best interests of the shareholders. The deal protection devices include: (i) a “no-shop” provision that restricts the Company’s ability to solicit alternative acquisition proposals for third parties; and (ii) a termination fee of $33 million that AmTrust must pay to Evergreen. 5. On April 9, 2018 the Company filed with the SEC an incomplete and misleading Proxy Statement (the “Proxy Statement”) in connection with the Proposed Transaction. The Proxy Statement omits material information regarding the Proposed Transaction. Accordingly, Plaintiff alleges that Defendants have violated Sections 14(a) and 20(a) of the Securities Exchange Act of 1934 in connection with the Proxy Statement. 6. As set forth more fully herein, Plaintiff seeks to enjoin Defendants from proceeding with the Proposed Transaction. JURISDICTION AND VENUE 7. This Court has subject matter jurisdiction over all claims asserted herein pursuant to Section 27 of the Exchange Act, 15 U.S.C § 78aa, and 28 U.S.C. § 1331, as Plaintiff alleges violations of Sections 14(a) and 20(a) of the Exchange Act. 8. This Court has personal jurisdiction over all of the Defendants because each is either a corporation that conducts business in, solicits shareholders in, and/or maintains operations within, this District, or is an individual who is either present in this District for jurisdictional purposes or has sufficient minimum contacts with this District so as to make the exercise of jurisdiction by this Court permissible under traditional notions of fair play and substantial justice. 9. Venue is proper under 28 U.S.C. § 1391 because a substantial portion of the transactions and wrongs complained of herein occurred in this District. Further, the Company’s principal executive offices are located in this District. THE PARTIES 10. Plaintiff has been the owner of the common stock of AmTrust since prior to the transaction herein complained of and continuously to date. 11. Defendant AmTrust is a Delaware corporation with its principal executive offices located at 59 Maiden Lane, 43rd Floor, New York, NY 10038. The Company’s stock trades on the NASDAQ under the ticker “AFSI.” 12. Defendant Barry Zyskind (“Zyskind”) has been a member of the Board since 1998 and Chairman of the Board since May 2016. Defendant Zyskind has also been the Company’s CEO and President since 2000. As of March 31, 2018, Defendant Zyskind beneficially owns 44,864,556 shares of the Company’s common stock, representing 22.9% of the Company’s issued and outstanding shares. In his role as the Company’s CEO, President, and director for fiscal year 2017, Defendant Zyskind received $1,980,104 in total compensation.1 13. Defendant George Karfunkel (“G. Karfunkel”) has been a member of the Board since 1998. Defendant G. Karfunkel is a founding stockholder of the Company. As of March 31, 2018, Defendant G. Karfunkel beneficially owns 32,438,408 shares of the Company’s common stock, representing 16.5% of the Company’s issued and outstanding shares. Defendant G. Karfunkel is the brother-in-law of Leah Karfunkel. 1 Includes salary, bonus, stock awards and all other compensation. 14. Defendant Leah Karfunkel (“L. Karfunkel”) has been a member of the Board since May 2016. As of March 31, 2018, Defendant L. Karfunkel beneficially owns 22,101,025 shares of the Company’s common stock, representing 11.3% of the Company’s issued and outstanding shares. 15. Defendant Donald T. Decarlo (“Decarlo”) has been a member of the Board since 2006. Defendant DeCarlo is a member of the Boards Audit Committee, Nominating and Corporate Governance Committee, and Chair of the Compensation Committee. 16. Defendant Abraham Gulkowitz (“Gulkowitz”) has been a member of the Board since 2006. Defendant Gulkowitz is a member of the Company’s Nominating and Corporate Governance Committee, and Chair of the Audit Committee. 17. Defendant Susan C. Fisch (“Fisch”) has been a member of the Board since 2010. Defendant Fisch is a member of the Company’s Audit Committee, Nominating and Corporate Governance Committee, and Compensation Committee. 18. Defendant Raul Rivera (“Rivera”) has been a member of the Board since August 2016. Defendant Rivera is a member of the Company’s Compensation Committee. 19. Defendant Mark Serock (“Serock”) has been a member of the Board since March 20. Defendants Zyskind, G. Karfunkel, L. Karfunkel, Decarlo, Fisch, Gulkowitz, Rivera, and Serock are collectively referred to herein as the “Individual Defendants.” CLASS ACTION ALLEGATIONS 21. Plaintiff brings this class action pursuant to Fed. R. Civ. P. 23 on behalf of herself and the other public stockholders of AmTrust (the “Class”). Excluded from the Class are Defendants herein and any person, firm, trust, corporation, or other entity related to or affiliated with any Defendant. 22. This action is properly maintainable as a class action because. a. The Class is so numerous that joinder of all members is impracticable. As of March 1, 2018, there were 196,091,789 shares of AmTrust common stock outstanding, held by hundreds to thousands of individuals and entities scattered throughout the country. The actual number of public stockholders of AmTrust will be ascertained through discovery; b. There are questions of law and fact that are common to the Class that predominate over any questions affecting only individual members, including the following: i. whether Defendants have misrepresented or omitted material information concerning the Proposed Transaction in the Proxy Statement in violation of Section 14(a) of the Exchange Act; ii. whether the Individual Defendants have violated Section 20(a) of the Exchange Act; and iii. whether Plaintiff and other members of the Class will suffer irreparable harm if compelled to vote their shares regarding the Proposed Transaction based on the materially incomplete and misleading Proxy Statement. c. Plaintiff is an adequate representative of the Class, has retained competent counsel experienced in litigation of this nature, and will fairly and adequately protect the interests of the Class; d. Plaintiff’s claims are typical of the claims of the other members of the Class and Plaintiff does not have any interests adverse to the Class; e. The prosecution of separate actions by individual members of the Class would create a risk of inconsistent or varying adjudications with respect to individual members of the Class, which would establish incompatible standards of conduct for the party opposing the f. Defendants have acted on grounds generally applicable to the Class with respect to the matters complained of herein, thereby making appropriate the relief sought herein with respect to the Class as a whole; and g. A class action is superior to other available methods for fairly and efficiently adjudicating the controversy. SUBSTANTIVE ALLEGATIONS Background of the Company 23. AmTrust is an insurance holding company incorporated in New Jersey, with its principal executive offices located in New York. 24. The Company provides specialty property and casualty insurance products, including, but not limited to workers’ compensation, commercial automobile, general liability, and extended service and warranty coverage through its primary insurance subsidiaries rated “A” by A.M. Best, a U.S.-based rating agency that focuses on the insurance industry. The Company Announces the Proposed Transaction 25. On March 1, 2018, AmTrust issued a press release announcing that that the Company had entered into the Merger Agreement. Pursuant to the terms of the Merger Agreement, AmTrust will be acquired by Evergreen, an entity formed by private equity funds managed by Stone Point, together with the Karfunkel Family. The public shareholders of AmTrust will receive $13.50 per share in cash upon consummation of the Proposed Transaction. 26. The March 1, 2018 press release stated, in pertinent part: NEW YORK, March 01, 2018 (GLOBE NEWSWIRE) -- AmTrust Financial Services, Inc. (Nasdaq:AFSI) (“AmTrust” or the “Company”) announced today that it has entered into a definitive agreement with Evergreen Parent, L.P., an entity formed by private equity funds managed by Stone Point Capital LLC (“Stone Point”), together with Barry D. Zyskind, Chairman and CEO of AmTrust, George Karfunkel and Leah Karfunkel (collectively, the “Karfunkel-Zyskind Family”), in which Evergreen Parent will acquire the approximately 45% of the Company’s issued and outstanding common shares that the Karfunkel-Zyskind Family and certain of its affiliates and related parties do not presently own or control. The transaction values the fully diluted equity of the Company at approximately $2.7 billion, excluding the Company’s outstanding preferred stock. Under the terms of the proposed merger, AmTrust common shareholders who are not affiliated with the Karfunkel-Zyskind Family (the “Public Shareholders”) will receive $13.50 in cash for each share of AmTrust common stock they hold. This represents a premium of 33% to the Company’s unaffected closing common stock price on January 9, 2018, the last trading day before Stone Point and the Karfunkel-Zyskind Family announced their proposal to acquire all of the outstanding common shares of AmTrust that the Karfunkel-Zyskind Family did not already own or control. The Karfunkel-Zyskind Family and certain of its affiliates and related parties will rollover their shares in the Company for interests in Evergreen Parent. Each share of the Company’s currently outstanding preferred stock will remain outstanding and it is expected that they will continue to be listed on the New York Stock Exchange following the consummation of the transaction. The proposed merger is anticipated to close in the second half of 2018, subject to satisfaction or waiver of the closing conditions, including approval by regulatory authorities and the Company’s shareholders, including approval by a majority of the shares of the Company not owned or controlled by the Karfunkel-Zyskind Family, their children, senior management or their respective affiliates and certain related parties. The Company will file a Current Report on Form 8-K with the Securities and Exchange Commission which will more fully describe the terms and conditions of the proposed merger. AmTrust’s Board of Directors has unanimously approved the proposed merger based upon the unanimous recommendation of a Special Committee of the Board of Directors, which was composed of independent directors not affiliated with the Karfunkel-Zyskind Family and advised by its own financial and legal advisors. The Special Committee and the Board each recommend that the Company’s Public Shareholders approve the merger and adopt the merger agreement. Background of the Proposed Transaction 27. On November 9, 2017, the very day that the price of Company stock hit its historic all time low, Defendants claim that representatives from Stone Point contacted Defendant Zyskind, in order to inquire as to whether the Karfunkel Family would consider sponsoring a going private transaction of the Company in partnership with Stone Point. 28. Defendant Zyskind advised the Board of Stone Point’s interest at meeting of the Board on November 16, 2017, where the Board determined to permit Stone Point to conduct due diligence in connection with a potential going private transaction. 29. On November 17, 2017, Stone Point entered into a confidentiality agreement with the Company and thereafter commenced its due diligence investigation. 30. On December 27, 2017, Defendant Zyskind indicated to the Board that, at the request of certain representatives of Stone Point, Defendant Zyskind was seeking the Board’s approval to permit Stone Point to discuss a potential transaction with the Karfunkel Family, including the possible submission of a joint indication of interest to the Board regarding a potential acquisition of the outstanding shares of common stock of the Company not held or controlled by the Karfunkel Family and its affiliates and certain related parties. 31. On December 28, 2017, the Board held a conference call to discuss the formation of a special committee to consider any indication of interest that may be submitted by Stone Point and the Karfunkel Family. The Board designated the Special Committee and appointed as its members Defendants DeCarlo, Fisch, Gulkowitz and Rivera, with the expectation that the Special Committee would engage an independent financial advisor and independent counsel to assist the Special Committee and, to evaluate any such proposal. 32. On January 2, 2018, the Special Committee interviewed several law firms, including Willkie Farr & Gallagher LLP (“Wilkie Farr”), to consider the retention of a legal advisor to the Special Committee. After discussion, the Special Committee retained Willkie Farr to represent the Special Committee. 33. On January 4, 2018, the Special Committee interviewed representatives of several potential financial advisors to the Special Committee, including Deutsche Bank Securities, Inc. (“Deutsche Bank”). In early January, representatives of Willkie Farr met representatives of the Company to discuss the legal due diligence process in respect of the potential proposal. 34. On January 8, 2018, the Special Committee met and resolved to permit funds managed by Stone Point and the Karfunkel Family to make an acquisition proposal to the Board. Willkie Farr reviewed with the Special Committee the responses to independence questionnaires (which had been circulated to the Special Committee by Willkie Farr) submitted by Defendants DeCarlo, Fisch, Gulkowitz and Rivera. Following discussion, the Special Committee determined that each was independent with respect to a potential proposal from funds managed by Stone Point and the Karfunkel Family. 35. The Special Committee instructed Willkie Farr to deliver to the Company proposed resolutions of the Board further authorizing the Special Committee to consider any such proposal and enumerating its general and specific powers in that regard for approval and ratification by the full Board. 36. On January 9, 2018, the Board adopted the resolutions proposed by the Special Committee. Among other things, the resolutions ratified the appointment of Defendants DeCarlo, Fisch, Gulkowitz and Rivera as members of the Special Committee, including the appointment of DeCarlo as chairman of the Special Committee, and authorized the Special Committee to evaluate a proposal from the Karfunkel Family and any other bidder affiliated or working with the Karfunkel Family and, if the Special Committee were to deem it appropriate and advisable, to negotiate and make recommendations to the Board with respect to such a proposal and a potential transaction with the Karfunkel Family and any such other bidder. In addition, the resolutions authorized the Special Committee to consult with and advise management, on behalf of the Board, in connection with discussions and negotiations concerning potential terms and conditions of such a proposal, consider such other matters as may be requested by the Board, make any recommendations to the Board concerning such a proposal that the Special Committee deemed appropriate, and determine to elect to pursue or not to pursue such a proposal. 37. On January 9, 2018, the Special Committee met with Willkie Farr to discuss the results of the Special Committee’s interviews of potential financial advisors. After discussion, the Special Committee determined to retain Deutsche Bank as its financial advisor. 38. In the late afternoon of January 9, 2018, Trident Pine and the Karfunkel Family submitted to the Board a letter (the “Proposal Letter”) containing a proposal to acquire all of the shares of Common Stock that were not then owned or controlled by the Karfunkel Family and its affiliates and certain related parties at a purchase price of $12.25 per share in cash (the “Initial Proposal”). 39. On January 12, 2018, management of the Company provided to the Special Committee and Deutsche Bank a copy of the Company’s financial projections which had been prepared by management in connection with management’s annual budgeting process. These projections (the “Budget Projections”) had also previously been delivered to the Board by Company management on December 20, 2017. 40. On January 19, 2018, the Company issued a press release announcing that the Special Committee had engaged Deutsche Bank as its financial advisor in connection with the potential transaction. The press release also noted that the Company had engaged Bank of America Merrill Lynch (“BofA Merrill Lynch”) as its financial advisor. 41. On January 24, 2018, the Special Committee met with representatives of its financial and legal advisors and received a general status update, including….“various pre- existing derivative and class action shareholder lawsuits and other proceedings involving the Company, including the shareholder derivative lawsuit commenced in April 2015 on behalf of the Company by Cambridge Retirement System. Among other issues, the Special Committee discussed with its legal advisors’ analysis concerning the value of the 2017 Derivative Actions asserted on behalf of the Company that, if successful, could result in judgments in the Company’s favor and are, therefore, assets of the Company to be considered by the Special Committee as part of its review of a potential sale of the Company.” 42. Also on January 24, 2018, members of the Company’s management provided the Special Committee and representatives of Deutsche Bank with Company management’s updated estimates of the future financial performance of the Company (the “Case 1 Projections”), reflecting certain adjustments to the Budget Projections as a result of the Tax Cuts and Jobs Act of 2017, recent transactions involving the Company, and updated estimates of the Company’s operating results for the fourth quarter of 2017 and the full year 2017. 43. On January 29, 2018, the Special Committee met with its financial and legal advisors, noting that the Case 1 Projections were inconsistent with the financial analysts’ consensus estimates for the Company and the Company’s peer group. The Special Committee members also discussed the fact that the Case 1 Projections did not appear to reflect certain adverse industry trends and Company issues. 44. On January 31, 2018, upon the request of the Special Committee, the Company’s management provided the Special Committee and representatives of Deutsche Bank with Company management’s alternate case of the future financial performance of the Company (the “Case 2 Projections”) reflecting alternate estimates for gross written premiums, combined ratio, underwriting profits and operating earnings. The Case 2 Projections had been prepared as requested by the Special Committee as an alternate case reflecting a more challenging operating environment as well as the reputational and business pressures faced by the Company and slower growth. The result was a lower valuation for the Company. 45. On February 1, 2018, the Special Committee met with Willkie Farr to receive a review and analysis by Willkie Farr and the Special Committee’s Delaware counsel, Richards Layton & Finger, P.A. (“Richards Layton”), concerning the valuation of the 2015 Derivative Action, and the 2017 Derivative Actions, asserted on the Company’s behalf. 46. Based upon the review and analysis by Willkie Farr and Richards Layton, the Special Committee estimated the present value of the derivative actions as an asset of the Company, to be “on the high end of an estimated range of $15 million to $25 million.” 47. On February 7, 2018, the Special Committee directed representatives of Deutsche Bank to deliver a counterproposal of $17.50 per share to Stone Point and the Karfunkel Family. 48. On February 14, 2018, the Special Committee and representatives of its financial and legal advisors met with certain representatives of Stone Point and the Karfunkel Family, as well as their respective counsel. Following discussion among the parties, representatives of Stone Point and the Karfunkel Family indicated that they expected to submit a revised proposal within the range of $12.85 to $12.90 per share. Later that day, an initial draft of the Merger Agreement relating to the potential transaction was circulated. 49. On February 22, 2018, the Special Committee and its legal and financial advisors met to review draft Special Committee Case Projections. Following discussion, at the direction of the Special Committee, representatives of Deutsche Bank delivered a revised counteroffer of $15.10 per share to representatives of Stone Point and the Karfunkel Family. The following day, representatives of Stone Point and the Karfunkel Family contacted representatives of Deutsche Bank to communicate a revised “best and final” counteroffer of $13.00 per share. 50. On February 26, 2018, the Special Committee was informed of a revised counteroffer by the Company of $14.00 to be communicated to Defendant Zyskind. Following discussion with Stone Point, Trident Pine and the Karfunkel Family agreed on a “best and final” offer of $13.50 per share and Defendant Zyskind communicated this offer to the Special Committee. 51. On February 28, 2018, the Special Committee again met with representatives of its financial and legal advisors to consider the proposed transaction, including the Merger Agreement and related ancillary agreements. After discussion, the Special Committee unanimously determined that the Merger Agreement, the merger and the other transactions contemplated by the Merger Agreement were fair, advisable and in the best interests of the Company and the Public Stockholders and recommended that the Board approve the merger, the Merger Agreement and the related ancillary agreements and the transactions contemplated thereby. 52. Following the Special Committee meeting, the full Board, based in part on the recommendation of the Special Committee, unanimously approved the merger, the Merger Agreement and the related ancillary agreements and the transactions contemplated thereby. The following day, on March 1, 2018, the Company issued a press release announcing the entry into the Merger Agreement. The Proposed Transaction is Unfair to Shareholders 53. The Proposed Transaction, as currently contemplated, is unfair to the Company’s shareholders. 54. Throughout negotiations, Defendants took actions that were to the detriment of the Company’s shareholders. For instance, despite the lengthy negotiation process, consisting of several offers that the Board deemed inadequate, the Board made no attempt during that period to seek a superior offer from a suitor other than Evergreen. 55. Moreover, when entering into the Merger Agreement, the Company’s Board agreed to preclusive deal protection devices that ensure that no competing offers for AmTrust will be forthcoming. 56. Specifically, pursuant to the Merger Agreement, Defendants agreed to: (i) a “no- shop” provision that restricts the Company’s ability to solicit alternative acquisition proposals for third parties; and (ii) a termination fee of $33 million that AmTrust must pay to Evergreen in cash, essentially requiring an unsolicited bidder to pay a premium to provide a superior offer to the Company and its shareholders. 57. These deal protection provisions, particularly when considered collectively, substantially and improperly limited the Board’s ability to act with respect to investigating and pursuing superior proposals and alternatives, including a sale of all or part of AmTrust. Given that the preclusive deal protection provisions in the Merger Agreement impede a superior bidder from emerging, it is imperative that the Company’s shareholders receive all material information necessary for them to cast a fully informed vote at the shareholder meeting concerning the Proposed Transaction FALSE AND MISLEADING STATEMENTS AND/OR MATERIAL OMISSIONS IN THE PROXY STATEMENT 58. On April 9, 2018, the Company filed the Proxy Statement with the SEC. The Proxy Statement recommends that the Company’s stockholders vote in favor of the Proposed Transaction. 59. Defendants were obligated to carefully review the Proxy Statement prior to its filing with the SEC and dissemination to the Company’s unitholders to ensure that it did not contain any material misrepresentations or omissions. However, the Proxy Statement misrepresents and/or omits material information that is necessary for the Company’s shareholders to make informed decisions concerning whether to vote in favor of the Proposed Transaction. 60. Specifically, the Proxy Statement contains materially incomplete and/or misleading information regarding, among others: (i) information regarding the Company’s financial projections; (ii) potential conflicts of interest of the financial advisor to the Special Committee, as well as the Company’s financial advisor; (iii) potential conflicts of interest of the Company’s executive officers and Board members; (iv) interests of management and the Special Committee; and (v) the process leading up the Proposed Transaction. Material False and Misleading Statements or Material Misrepresentations or Omissions Regarding AmTrust’s Financial Projections 61. First, the Proxy Statement fails to provide material information concerning the Company’s financial projections. Specifically, while the Proxy Statement discloses the Special Committee Case Projections (Case 1, Case 2, and Downside Projections), the Proxy Statement fails to disclose the Budget Projections prepared by management in connection with management’s annual budgeting process. 62. Disclosure of the above information is material, as it would provide the Company’s shareholders with information regarding the Company’s potential future financial performance, allowing shareholders to be fully informed when deciding whether to vote in favor or against the Proposed Transaction. Material False and Misleading Statements or Material Misrepresentations or Omissions Regarding Potential Conflicts of Interest of the Financial Advisors 63. Next, the Proxy Statement omits material information concerning potential conflicts of interest of Deutsche Bank and BofA Merrill Lynch. The Proxy Statement provides, in pertinent part: One or more members of the DB [Deutsche Bank] Group have, from time to time, provided investment banking, commercial banking (including extension of credit) and other financial services to Stone Point, affiliates of which are equity holders of Parent, and its affiliates and portfolio companies for which they have received, and in the future may receive, compensation, including acting as sole bookrunner on a $22 million follow-on offering of shares for Eagle Point Credit Company, Inc., a portfolio company of Stone Point, in May 2016. One or more members of the DB Group have, from time to time, provided commercial banking (including extension of credit) and other financial services to the Company and its affiliates for which they have received, and in the future may receive, compensation, including serving as a counterparty to a Dutch trade finance facility of National Borge, a subsidiary of the Company, and certain affiliates in December 2017. Proxy Statement, at 43. 64. Despite noting that Deutsche Bank has provided services for the Company, the Proxy Statement does not disclose the amount of compensation received in rendering such services. 65. In addition, the Proxy Statement does not disclose the time and nature of discussions BofA Merrill Lynch’s affiliates had with the Controlling Shareholders regarding debt financing for the Proposed Transaction. 66. Lastly, the Proxy Statement does not disclose: (i) the nature of the participation in coverage activities regarding BofA Merrill Lynch’s relationship with Stone Point and affiliates and investees of the Controlling Shareholders by the senior member of the BofA Merrill Lynch deal team advising the Company in connection with the Proposed Transaction; (ii) the nature of said senior member’s relationship with Stone Point; and (iii) whether Defendants considered and evaluated the potential conflicts of interest mentioned. 67. Disclosure of the above information concerning potential conflicts of an investment banker is material, as it is required for the Company’s shareholders to cast a fully- informed vote on the Proposed Transaction. Material False and Misleading Statements or Material Misrepresentations or Omissions Regarding Potential Conflicts of Interest of the Company’s Executive Officers and Board Members 68. The Proxy Statement does not disclose material information regarding potential conflicts of interest of the Company’s executive officers and Board members. 69. In particular, the Proxy Statement does not disclose the details of any employment related negotiations that occurred between Evergreen and the Company’s executive officers and Board members. 70. Communications regarding post-transaction employment during the negotiation processes of the underlying transaction must be disclosed to stockholders, as this information is material for shareholders to understand potential conflicts of interest of management and the members of the Board and whether they have motivations that would prevent them (as fiduciaries) from acting solely in the best interests of the Company’s shareholders. Material Misrepresentations or Omissions Regarding Interests of Management and the Special Committee in the Proposed Transaction 71. At the time of the negotiation of the Proposed Transaction there were three active shareholder derivative actions pending against the members of the Special Committee regarding (1) AmTrust’s accounting manipulation resulting in the Company restating three years worth of financial statements,2 and, (2) permitting ACP RE Ltd. (“ACP”), a private company solely owned by the Karfunkel family to usurp a corporate opportunity from AmTrust when it acquired Tower Group International, Ltd. (“Tower”) after AmTrust had already performed due diligence on Tower and submitted an acquisition offer. 72. Defendants have estimated the combined value of the 2015 Derivative Action and 2017 Derivative Action to be between $15 to $25 million: “the present value of a contingent litigation asset of the Company, based on the high end of an estimated range of $15 million to $25 million.” Proxy Statement, at 47. 73. The Company failed to disclose that as a result of the Proposed Transaction the members of the Special Committee would benefit by the extinguishment of derivative actions naming them as personal defendants, with an exposure of personal liability estimated by the Company to be in the $15 to $25 million range. 2 The Company’s financial misreporting resulting in the 2017 financial restatement arose from the long running, systemic practice of understating the Company’s loss reserves, overstating its revenue and net income, and misrepresenting its loss reserve practices and financial results (which also resulted in securities fraud class actions against the Company and three ongoing government investigations). Material False and Misleading Statements or Material Misrepresentations or Omissions Regarding the Background of the Proposed Transaction 74. Finally, the Proxy Statement fails to disclose material information concerning the process leading up to the Proposed Transaction. 75. The Proxy Statement does not disclose what sort of the discussions took place between the Company and strategic and financial sponsor parties in November and December 2017 regarding the potential of a going-private transaction, including the number of parties engaged in discussion, number of confidentiality agreements (and the terms of such agreements) entered into with such parties, and the terms of any expressions of interest in potential going- private transactions. 76. The Company’s failure to disclose the above material information renders the following sections of the Proxy Statement false and misleading: (i) Projected Financial Information; (ii) Recommendation of the Board of Directors; Fairness of the Merger; (iii) Opinion of Deutsche Bank; (iv) BofA Merrill Lynch; (v) Interests of Certain of the Company’s Directors and Executive Officers in the Merger; (vi) Reasons for the Merger; Recommendation of the Special Committee and (vii) Background of the Merger. 77. The omission of the above materials renders the Proxy Statement materially incomplete and misleading, as shareholders will be unable to make a fully informed decision regarding whether to tender their shares in favor of the Proposed Transaction without proper disclosures. As such, shareholders are threatened irreparable harm, warranting the injunctive relief sought herein. COUNT I (Against All Defendants for Violations of Section 14(a) of the Exchange Act and Rule 14a-9 Promulgated Thereunder) 78. Plaintiff incorporates each and every allegation set forth above as if fully set forth 79. Section 14(a)(1) of the Exchange Act makes it “unlawful for any person, by the use of the mails or by any means or instrumentality of interstate commerce or of any facility of a national securities exchange or otherwise, in contravention of such rules and regulations as the Commission may prescribe as necessary or appropriate in the public interest or for the protection of investors, to solicit or to permit the use of his name to solicit any proxy or consent or authorization in respect of any security (other than an exempted security) registered pursuant to section 78l of this title.” 15 U.S.C. § 78n(a)(1). 80. Rule 14a-9, promulgated by the SEC pursuant to Section 14(a) of the Exchange Act, provides that communications with stockholders in a recommendation statement shall not contain “any statement which, at the time and in the light of the circumstances under which it is made, is false or misleading with respect to any material fact, or which omits to state any material fact necessary in order to make the statements therein not false or misleading.” 17 C.F.R. § 240.14a-9. 81. The Defendants have issued the Proxy Statement with the intention of soliciting shareholders support for the Proposed Transaction. Each of the Defendants reviewed and authorized the dissemination of the Proxy Statement, which fails to provide critical information regarding, among other things, the financial projections for the Company. 82. In so doing, Defendants made untrue statements of fact and/or omitted material facts necessary to make the statements made not misleading. Each of the Defendants, by virtue of their roles as officers and/or directors, were aware of the omitted information but failed to disclose such information, in violation of Section 14(a). The Defendants were therefore negligent, as they had reasonable grounds to believe material facts existed that were misstated or omitted from the Proxy Statement, but nonetheless failed to obtain and disclose such information to shareholders although they could have done so without extraordinary effort. 83. The Defendants knew or were negligent in not knowing that the Proxy Statement is materially misleading and omits material facts that are necessary to render it not misleading. The Defendants undoubtedly reviewed and relied upon the omitted information identified above in connection with their decision to approve and recommend the Proposed Transaction. 84. The Defendants knew or were negligent in not knowing that the material information identified above has been omitted from the Proxy Statement, rendering the sections of the Proxy Statement identified above to be materially incomplete and misleading. Indeed, the Defendants were required to be particularly attentive to the procedures followed in preparing the Proxy Statement and review it carefully before it was disseminated, to corroborate that there are no material misstatements or omissions. 85. The Defendants were, at the very least, negligent in preparing and reviewing the Proxy Statement. The preparation of a proxy statement by corporate insiders containing materially false or misleading statements or omitting a material fact constitutes negligence. The Defendants were negligent in choosing to omit material information from the Proxy Statement or failing to notice the material omissions in the Proxy Statement upon reviewing it, which they were required to do carefully as the Company’s directors. Indeed, the Defendants were intricately involved in the process leading up to the signing of the Merger Agreement and the preparation of the Company’s financial projections. 86. The misrepresentations and omissions in the Proxy Statement are material to Plaintiff and the Class, who will be deprived of their right to cast an informed vote if such misrepresentations and omissions are not corrected prior to the vote on the Proposed Transaction. 87. Plaintiff and the Class have no adequate remedy at law. Only through the exercise of this Court’s equitable powers can Plaintiff and the Class be fully protected from the immediate and irreparable injury that Defendants’ actions threaten to inflict. COUNT II (Against the Individual Defendants for Violations of Section 20(a) of the Exchange Act) 88. Plaintiff incorporates each and every allegation set forth above as if fully set forth 89. The Individual Defendants acted as controlling persons of AmTrust within the meaning of Section 20(a) of the Exchange Act as alleged herein. By virtue of their positions as officers and/or directors of AmTrust, and participation in and/or awareness of the Company’s operations and/or intimate knowledge of the incomplete and misleading statements contained in the Proxy Statement filed with the SEC, they had the power to influence and control and did influence and control, directly or indirectly, the decision making of the Company, including the content and dissemination of the various statements that Plaintiff contends are materially incomplete and misleading. 90. Each of the Individual Defendants was provided with, or had unlimited access to, copies of the Proxy Statement and other statements alleged by Plaintiff to be misleading prior to and/or shortly after these statements were issued and had the ability to prevent the issuance of the statements or cause the statements to be corrected. 91. In particular, each of the Individual Defendants had direct and supervisory involvement in the day-to-day operations of the Company, and, therefore, is presumed to have had the power to control or influence the particular transactions giving rise to the Exchange Act violations alleged herein, and exercised the same. The Proxy Statement at issue contains the unanimous recommendation of each of the Individual Defendants to approve the Proposed Transaction. They were thus directly involved in preparing this document. 92. In addition, as set forth in the Proxy Statement sets forth at length and described herein, the Individual Defendants were involved in negotiating, reviewing, and approving the Merger Agreement. The Proxy Statement purports to describe the various issues and information that the Individual Defendants reviewed and considered. The Individual Defendants participated in drafting and/or gave their input on the content of those descriptions. 93. By virtue of the foregoing, the Individual Defendants have violated Section 20(a) of the Exchange Act. 94. As set forth above, the Individual Defendants had the ability to exercise control over and did control a person or persons who have each violated Section 14(a) and Rule 14a-9 by their acts and omissions as alleged herein. By virtue of their positions as controlling persons, these Defendants are liable pursuant to Section 20(a) of the Exchange Act. As a direct and proximate result of Individual Defendants’ conduct, Plaintiff and the Class will be irreparably harmed. 95. Plaintiff and the Class have no adequate remedy at law. Only through the exercise of this Court’s equitable powers can Plaintiff and the Class be fully protected from the immediate and irreparable injury that Defendants’ actions threaten to inflict. PRAYER FOR RELIEF WHEREFORE, Plaintiff prays for judgment and relief as follows: A. Ordering that this action may be maintained as a class action and certifying Plaintiff as the Class Representative and Plaintiff’s counsel as Class Counsel; B. Preliminarily and permanently enjoining Defendants and all persons acting in concert with them from proceeding with, consummating, or closing the Proposed Transaction; C. Directing the Individual Defendants to disseminate an Amendment to its Proxy Statement that does not contain any untrue statements of material fact and that states all material facts required in it or necessary to make the statements contained therein not misleading; D. Directing Defendants to account to Plaintiff and the Class for their damages sustained because of the wrongs complained of herein; E. Awarding Plaintiff the costs of this action, including reasonable allowance for Plaintiff’s attorneys’ and experts’ fees; and F. Granting such other and further relief as this Court may deem just and proper. DEMAND FOR TRIAL BY JURY Plaintiff hereby demands a trial by jury. Dated: May 18, 2018 Respectfully submitted, By: ___________________________ Joshua M. Lifshitz Email: [email protected] Edward W. Miller Email: [email protected] LIFSHITZ & MILLER LLP 821 Franklin Avenue, Suite 209 Garden City, New York 11530 Telephone: (516) 493-9780 Facsimile: (516) 280-7376 Attorneys for Plaintiff I, Tammy Raul, hereby certify that: 1. Plaintiff has reviewed the complaint and authorized the commencement of a lead plaintiff motion and/or filing of a complaint on plaintiff's behalf. 2. I did not purchase the security that is the subject of this action at the direction of plaintiff's counsel or in order to participate in any private action arising under this title. 3. I am willing to serve as a representative party on behalf of a class and will testify at deposition and trial, if necessary. 4. My transactions in AFSI securities that are the subject of this litigation during the Class Period are attached hereto as Exhibit A. 5. I have not served as or sought to serve as a representative party on behalf of a Class under this title during the last three years. 6. I will not accept any payment for serving as a representative party, except to receive my pro rata share of any recovery or as ordered or approved by the Court, including the award to a representative of reasonable costs and expenses (including lost wages) directly relating to the representation of the class. I declare under penalty of perjury that the foregoing are true and correct statements. Executed on 05/18/2018 Signature Exhibit A My transactions in AmTrust Financial Services, Inc. (AFSI) securities that are the subject of this litigation during the class period set forth in the complaint are as follows (“P” indicates a purchase, “S” indicates a sale): Security Date Sale Purchase Number of Price per Shares Share AFSI 11/10/2017 P 51 $10.53
securities
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IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF NORTH CAROLINA EASTERN DIVISION JUAN MANUEL HERNANDEZ-MARTINEZ, on ) behalf of himself and themselves and ) all other similarly situated persons, ) ) Second Amended ) Complaint Plaintiffs, ) ) v. ) ) CLASS ACTION ) Speight Seed Farms, Inc., John Milton ) Beamon, and Emma Ortega, ) ) Defendants. ) ______________________________________ ) I. PRELIMINARY STATEMENT 1. Plaintiff Juan Manuel Hernandez-Martinez (“Plaintiff”) and the workers Plaintiff seeks to represent were H-2A workers who were recruited by defendants’ authorized agents in Mexico in all or some of the years 2010 through 2013 to work on defendants’ tobacco farm under the H-2A guestworker program in and around Pitt County, North Carolina. Plaintiff files this action as a collective action under 29 U.S.C. §216(b) of the Fair Labor Standards Act (“FLSA”), as a class action under the North Carolina Wage and Hour Act (“NCWHA”), N.C.Gen.Stat. §§ 95-25.1 et seq., and as a class action under the common law of contracts. 2. Defendants violated the FLSA, the NCWHA and the AWPA by failing to pay the Plaintiff, the class the Plaintiff seeks to represent, and the members of the collective action the Plaintiff seeks to represent at least the required minimum and promised hourly wage when due on the promised regular payday for every compensable hour of labor performed in the first workweek that the Defendants employed the Plaintiff and the workers that he seeks to represent by failing to timely reimburse Plaintiff’s pre- employment expenses that were required by law, and by withholding hundreds of dollars of weekly wages that were due as part of an alleged wage savings plan. 3. Defendants also breached their employment contracts with Plaintiff Hernandez and the class that Plaintiff seeks to represent by failing to pay Plaintiff and that class at least the required minimum hourly wage under the adverse effect wage rate (“AEWR”) promulgated by the U.S. Department of Labor (“DOL”) pursuant to 20 C.F.R. §§ 655.104(l), 655.105(g), and 655.108(a)(2009) and 20 C.F.R. §§ 655.120, 655.122(l), and 655.122(p)(1)-(2)(2010) by failing to reimburse the pre-employment expenses of those Plaintiffs and that class as required by law, and by withholding hundreds of dollars of weekly wages that were due under the work contract as part of an alleged wage savings plan in violation of that work contract and 20 C.F.R. §§ 655.122(m) and 655.122(p)(1). 4. Plaintiff, the classes the Plaintiff seeks to represent, and the members of the collective action that the Plaintiff requests leave to represent seek their unpaid wages, statutory damages, and liquidated damages under 29 U.S.C. § 216(b), 29 U.S.C. § 1854(c)(1), and N.C.Gen.Stat. §§ 95-25.22(a) and (a1). They also seek actual, incidental, consequential, and compensatory damages, pre- and post-judgment interest, and declaratory relief as alleged. II. JURISDICTION 5. Jurisdiction is conferred upon this Court over all defendants named in this action pursuant to 28 U.S.C. §§1331 and 1337, 29 U.S.C. § 216(b) and 1854(a), and 28 U.S.C. §1367(a). 6. This Court has the power to grant declaratory relief pursuant to 28 U.S.C. §§2201 and 2202. III. VENUE 7. Venue over this action lies in this Court pursuant to 28 U.S.C. §§1391(b)(2), and 29 U.S.C. §216(b). In the time period from January 1, 2009 to the date on which this action was filed, the defendants jointly and/or severally employed the Plaintiff and a substantial number of the member of the classes of persons and collective action that the Plaintiff seeks to represent in or around Pitt County, North Carolina or one of the other counties specified in 28 U.S.C. § 113(a) for each of the pay periods that the Plaintiff and the members of the classes and collective action that the Plaintiff seeks to represent were employed to perform any work at any time in those same workweeks. Therefore, a substantial part of the events or omissions giving rise to the claims of the Plaintiff and the classes and collective action that the Plaintiff seeks to represent occurred in the judicial district of the U.S. District Court for the Eastern District of North Carolina. 8. Venue over this action also lies in this Court pursuant to 28 U.S.C. §§1391(b)(1), and 29 U.S.C. §216(b). On the date on which this action was filed and in the time period from January 1, 2009 immediately preceding that same date, the principal place of business and residence of the defendants were and are located in one or more of the counties listed in 28 U.S.C. § 113(a). IV. NAMED PLAINTIFF 9. For many of the workweeks that occurred in the time period from January 1, 2012 to December 31, 2012, the named Plaintiff was jointly and severally employed by defendants John Milton Beamon, Speight Seed Farms, Inc., and Emma Ortega (hereinafter referred to collectively as the “Speight defendants”) in and around Pitt County, North Carolina and/or one or more other counties in North Carolina listed in 28 U.S.C. § 113(a) as follows: (a) Plaintiff Juan Manuel Hernandez-Martinez (“Hernandez”) was jointly and severally employed with an H-2A visa by the Speight defendants in all phases of the production of tobacco in and around Pitt County, North Carolina for the entire “period of employment” in the H-2A job order(s) filed by defendants Speight Seed Farms, Inc. and John Milton Beamon in 2012. 10. In order to obtain the employment that is described in ¶9(a) above and in ¶¶55 and 57 below, the Plaintiff, the class of H-2A workers that Plaintiff Hernandez seeks to represent in connection with the defendants’ failure to timely reimburse for all pre-employment expenses, and the members of the collective action that Plaintiff Hernandez seeks to represent were jointly and severally recruited in Mexico and transported directly from Mexico to North Carolina by or at the direction of or by arrangements made by one or more of the Speight defendants or one or more of their authorized agents to begin that same employment. 11. At all times relevant to this complaint, Plaintiff Hernandez and the class of H-2A workers that Plaintiff seeks to represent, and the members of the collective action that Plaintiff seeks to represent were H-2A agricultural guestworkers admitted into the United States to work for defendants pursuant to the authority of the H-2A program codified at 8 U.S.C. §§ 1101(a)(15)(H)(ii)(A), 1184(c), and 1188(a)(1). V. DEFENDANTS 12. At all times on and after January 1, 2005 up to and including July 21, 2011, defendant Speight Seed Farms, Inc. (“Speight”) was and is a corporation in good standing under the laws of the State of North Carolina that was duly formed in October 1971 under and in accordance with those same laws. Speight Seed Farms, Inc. may be served with process through service on the President of Speight Seed Farms, Inc., John Milton Beamon, 3719 Speight Seed Farm Road, Winterville, North Carolina 28590. 13. At all times on and after January 1, 2009 to the present date, defendant John Milton Beamon (“Beamon”) was and continues to be the President or Vice-President and owner of defendant Speight Seed Farms, Inc., and did and does business as Speight Seeds Farms, Inc., a North Carolina corporation that has been administratively dissolved by the North Carolina Secretary of State since July 21, 2011. During that period of time, the principal place of business of was and is located at 3719 Speight Seed Farm Road, Winterville, North Carolina 28590, tel: (252)756- 0718. 14. Upon information and belief, at all times relevant to this action, defendant John Milton Beamon (hereinafter “Beamon”) was and is the owner of the majority interest of the business entity defendant Speight. Upon information and belief, defendant Beamon resides at the following address: (a) John Milton Beamon – 3929 Sterling Pointe Drive, Winterville, NC 28590, tel: (252)439- 8521. 15. At all times on or after January 1, 2007, defendant Emma Ortega was and is the chief field supervisor or field manager for all of the H-2A workers that one or both of the defendants employed during that same time period. Defendant Ortega acted and continues to act as the authorized agent of one or both defendants Beamon and Speight with respect to each action(s) that is specifically attributed to her in this complaint. 16. At all times relevant to this action, defendant John Milton Beamon, defendant Speight Seed Farms, Inc. and defendant Emma Ortega had the power to hire and fire Plaintiff, the classes of H-2A workers and non-H-2A workers that Plaintiff seeks to represent, and the members of the collective action that Plaintiff Hernandez seeks to represent. 17. At all times relevant to this action, defendant John Milton Beamon, defendant Speight Seed Farms, Inc. and defendant Emma Ortega were day to day managers with operational control over the employment operations of defendant John Milton Beamon and defendant Speight Seed Farms, Inc. 18. At all times relevant to this action, defendant John Milton Beamon, defendant Speight Seed Farms, Inc. and defendant Emma Ortega were the employers of the Plaintiff, the classes of H- 2A workers and non-H-2A workers that the Plaintiff seeks to represent, and the members of the collective action that Plaintiff Hernandez seeks to represent as defined by 29 U.S.C. § 203(d) and N.C.Gen.Stat. § 95-25.2. 19. At all times relevant to this action, defendant John Milton Beamon, defendant Speight Seed Farms, Inc. and defendant Emma Ortega were the employers and joint employers of the Plaintiff, the members of the collective action, and classes of H- 2A workers that Plaintiff seeks to represent as defined by the terms of federal regulations set forth in 655.102-103(2008), 20 C.F.R. §§ 655.100(c)(2009), and 20 C.F.R. §§ 655.103(b)(2010). 20. At all times relevant to this action in the time period from January 1, 2007 through the present date, both the individual and corporate defendants were and are engaged in the production of tobacco and other agricultural products in and around Pitt County, North Carolina for sale in interstate commerce. 21. For each calendar year in the time period starting with January 1, 2007 and continuing through and including all of 2013 to date, the employment of the Plaintiff and/or the members of the classes of H-2A and/or non H-2A workers that the Plaintiff seeks to represent, and the members of the collective action that Plaintiff Hernandez seeks to represent were and are part of an enterprise operated by defendant Beamon and/or defendant Speight. More than one of these same persons that the Speight defendants so employed in that same enterprise described handled, sold, or otherwise worked on goods or materials that had been moved in or produced in interstate commerce. For each year in that same time period, that enterprise had and has an annual gross volume of sales or business done was not less than $500,000.00 (exclusive of excise taxes at the retail level that were separately stated) within the meaning of 29 U.S.C. § 203(s)(1)(A)(ii). VI. FLSA FIRST COLLECTIVE ACTION ALLEGATIONS 22. Pursuant to the collective action procedure specified at 29 U.S.C. §216(b) and the Fourth Claim for Relief, named Plaintiff Hernandez files this collective action for each similarly situated person employed by defendants Beamon, Speight, and Ortega at any time in the time period starting with the first date in the three (3) year time period immediately preceding the date on which such person files a Consent to Sue in this action pursuant to 29 U.S.C. §216(b), and ending with the date final judgment is entered in this action. 23. This FLSA action for the Fourth Claim for Relief is on behalf of those members of the FLSA collective action for each workweek in that same time period Plaintiff Hernandez and the members of the FLSA collective action performed or will perform any work in North Carolina for defendants Beamon, Speight, and Ortega when that worker suffered an illegal wage deduction pursuant to the Speight defendants’ illegal wage savings plan in violation of the requirements of 29 U.S.C. §§ 206(a)(1) and 216(b), N.C.Gen.Stat. §§ 95-25.6 and 95-25.8, 13 NCAC Tit.12 §§ .0305(b)-(c) and .0305(g), and/or 20 C.F.R. §§ 655.104(m) and 655.104(1)(2009), 20 C.F.R. §§ 655.122(m) and 655.122(p)(1)(2010). 24. The Speight defendants jointly or severally employed the named Plaintiff and/or jointly severally employed or will jointly and severally employ an unspecified number of other workers to perform manual labor in the form of agricultural labor in the production and harvest of tobacco and/or other agricultural products for one or more of the Speight defendants. 25. This collective action by similarly situated persons under 29 U.S.C. §216(b) is based upon the Speight defendants’ willful use of an illegal wage deduction involuntary savings plan they imposed upon the Plaintiff and all other persons the Speight defendants employed to perform the same type of work as the Plaintiff performed in violation of 29 U.S.C. §§ 206(a)(1) and 216(b), N.C.Gen.Stat. §§ 95-25.6 and 95-25.8, 13 NCAC Tit.12 §§ .0305(b)-(c) and .0305(g), and/or 20 C.F.R. §§ 655.104(m) and 655.104(1)(2009), 20 C.F.R. §§ 655.122(m) and 655.122(p)(1)(2010). 26. As a result of the Speight defendants’ willful use of this illegal wage deduction involuntary savings plan, the wages that the Plaintiff and the members of this second collective action received or will receive free and clear from the Speight defendants on or before each regularly scheduled payday for each workweek that the named Plaintiff and the members of this second collective action performed or will perform work in North Carolina for the Speight defendants were or will be less than the minimum wage required by 29 U.S.C. §206(a) on a weekly basis for each hour or part of an hour of actual work that the named Plaintiff and each such similarly situated person was employed or will be employed by the Speight defendants in each of those same workweeks that each such person was or will be so employed. VII. RULE 23(b)(3) CLASS #1 (NCWHA H-2A reimbursement claim) 27. Both claims set forth in the First Claim for Relief and Second Claim for Relief are brought by Plaintiff Hernandez on behalf of himself and all other similarly situated persons pursuant to Rule 23(b)(3) of the Federal Rules of Civil Procedure. 28. In the Second Claim for Relief based in contract, named Plaintiff Hernandez seeks to represent a class consisting of all H-2A workers who traveled directly from Mexico to North Carolina to perform temporary or seasonal work in agriculture as an employee of the Speight defendants at any time in the three (3) year time period immediately preceding the date on which this action was filed and continuing thereafter until the date on which final judgment is filed in this action, and/or who traveled directly from North Carolina to Mexico to return to their place of residence in Mexico as part of their compliance with the exit date specified in their H-2A visa after they had completed 50% of the work period of their H-2A job contract with the Speight defendants. In the First Claim for Relief based on the NCWHA, the named Plaintiff seeks to represent the same class of workers but limit that class to only the two (2) year time period immediately preceding the date on which this action is filed and continuing through the date final judgment is entered in this action. 29. Each class alleged in ¶28 above is so numerous and so geographically dispersed as to make joinder impractical. The precise number of individuals in each class is known only to the Speight defendants. However, each class is believed to include over fifty (50) individuals. Each class is comprised of indigent H-2A workers who maintain their permanent homes in or around central or northern Mexico. The class members of each class are not fluent in the English language and are unfamiliar with the American judicial system. The relatively small size of the individual claims and the indigence of the class members of each class make the maintenance of separate actions by the class members of each class infeasible. 30. There are questions of law and fact common to each class alleged in ¶28 above. These common legal and factual questions are, among others: (a) Did the Speight defendants violate the minimum wage or wage payment provisions of N.C.Gen.Stat. §§ 95-25.3 and 95-25.6 of the North Carolina Wage and Hour Act (“NCWHA”) by requiring Plaintiff Hernandez and each member of the class defined in ¶28 above to make the payments described in ¶¶78-82, inclusive, below as a condition of employment? (b) Were each of the payments described in ¶30(a) above “primarily for the benefit of” one or more of the defendants within the meaning of 29 C.F.R. §§ 531.3(d)(1), 532.32(a), and 532.32(c), and 13 NCAC Tit.12 § .0301(d) of the NCWHA? (c) Pursuant to N.C.Gen.Stat. § 95-25.6, did the Speight defendants pay all wages due, free and clear, to the named Plaintiff and the each member of the classes defined in ¶28 above on the regular weekly payday when those wages were due at the hourly wage rate they agreed to pay each of those workers for all hours worked? 31. The claim of Plaintiff Hernandez is typical of the claims of the members of each class defined in ¶28 above, and those typical, common claims predominate over any questions affecting only individual class members. Plaintiff Hernandez has the same interests as to other members of each class defined in ¶28 above and will vigorously prosecute these interests on behalf of each class defined in ¶28 above. 32. Plaintiff Hernandez will fairly and adequately represent the interests of each class defined in ¶28 above. 33. The undersigned counsel Robert J. Willis of the Law Office of Robert J. Willis, P.A. for Plaintiff Hernandez is an experienced litigator who has been named counsel for several class actions. Counsel for Plaintiff Hernandez is prepared to advance litigation costs necessary to vigorously litigate this action and to provide notice to the members of each class defined in ¶28 above under Rule 23(b)(3). 34. A class action under Rule 23(b)(3) is superior to other available methods of adjudicating this controversy because, inter alia: (a) The common issues of law and fact, as well as the relatively small size of the individual claims of each member of the two (2) classes defined in ¶28 above, substantially diminish the interest of members of each of the two classes defined in ¶28 above in individually controlling the prosecution of separate actions; (b) Many members of each of the two (2) classes defined in ¶28 are unaware of their rights to prosecute these claims and lack the means or resources to secure legal assistance; (c) There has been no litigation already commenced against any of the defendants by the members of either of the two (2) classes defined in ¶28 above to determine the questions presented; (d) It is desirable that the claims be heard in this forum because the Speight defendants all reside in this district and the cause of action arose in this district; (e) A class action can be managed without undue difficulty because the Speight defendants regularly committed the violations complained of herein, and were required to maintain detailed records concerning each member of the class. VIII. RULE 23(b)(3) CLASS #2 (NCWHA wage deduction claim) 35. The Third Claim for Relief is brought under the NCWHA by all Plaintiffs on behalf of themselves and all other similarly situated persons pursuant to Rule 23(b)(3) of the Federal Rules of Civil Procedure. 36. In the Third Claim for Relief based on the NCWHA, named Plaintiff seeks to represent a class consisting of all employees of one or more of the Speight defendants who performed temporary or seasonal work in agriculture as a employee of one or more of the Speight defendants at any time in the two (2) year time period immediately preceding the date on which this action was filed and continuing thereafter until the date on which final judgment is filed in this action, and from whom one or more of the Speight defendants withheld weekly wages that were due during that same time period as part of an alleged wage savings plan. This class also contains a subclass of named Plaintiff Hernandez and all persons employed by one or more of those same Speight defendants under the H-2A program at any time during that same time period. 37. The class and subclass alleged in ¶36 above are so numerous and so geographically dispersed as to make joinder impractical. The precise number of individuals in this class and subclass are known only to the Speight defendants. However, the class and subclass are both believed to include over fifty (50) individuals. This class and subclass are comprised of low wage and/or indigent workers who maintain their permanent homes in or around central or northern Mexico or other isolated locations in eastern North Carolina. The overwhelming majority of the members of this class and subclass are not fluent in the English language and are unfamiliar with the American judicial system. The relatively small size of the individual claims and the indigence and/or low income of the members of this class and subclass make the maintenance of separate actions by each class member of this class and subclass infeasible. 38. There are questions of law and fact common to each class and subclass alleged in ¶36 above. These common legal and factual questions are, among others: (a) Did the Speight defendants violate any of the wage payment provisions of N.C.Gen.Stat. §§ 95-25.6 and 95-25.8(a) and 13 N.C.A.C. Tit. 12 §§ .0305(a)-(c) of the North Carolina Wage and Hour Act (“NCWHA”) applicable to all of the named Plaintiff and the class and subclass defined in ¶36 above by making involuntary and/or voluntary wage deductions from the weekly wages that were due each of the named Plaintiff and the members of the class and subclass defined in ¶36 above as part of an alleged wage savings plan? (b) Were the involuntary and/or voluntary wage deductions that the Speight defendants made from the weekly wages that were due the named Plaintiff Hernandez and the members of the subclass defined in ¶36 above made in violation of N.C.Gen.Stat. § 95-25.6 and 95-25.8(a), 13 N.C.A.C. Tit. 12 §§ .0305(a)-(c) and .0305(g), and/or 20 C.F.R. § 655.122(m), and 20 C.F.R. § 655.122(p)(1)(2010)? (c) Did any of the weekly wage deductions that the Speight defendants made from the weekly wages paid free and clear to the named Plaintiff and each member of the class and subclass defined in ¶36 above reduce the net weekly wage paid to those same workers below the minimum rate required by 29 U.S.C. § 206(a) or the minimum rate required by 20 C.F.R. § 655.120 for the hours worked in the relevant workweek by each such worker? 39. The claim in the Third Claim for Relief of the named Plaintiff is typical of the claims of the members of the class defined in ¶36 above, and those typical, common claims predominate over any questions affecting only individual class members. The same is true with respect to the Third Claim for Relief by named Plaintiff Hernandez for the claims of the members of the subclass defined in ¶36 above. The named Plaintiff has the same interests as to other members of the class defined in ¶36 above and will vigorously prosecute these interests on behalf of the class defined in ¶36 above. The same is and will be true with respect to the interests and vigorous prosecution by named plaintiff Hernandez as to the interests of the subclass defined in ¶36 above. 40. The named plaintiff will fairly and adequately represent the interests of the class and subclass defined in ¶36 above. 41. The undersigned counsel Robert J. Willis of the Law Office of Robert J. Willis, P.A. for all Plaintiffs is an experienced litigator who has been named counsel for several class actions. Plaintiff’s counsel is prepared to advance litigation costs necessary to vigorously litigate this action and to provide notice to the members of the class and subclass defined in ¶36 above under Rule 23(b)(3). 42. A class action under Rule 23(b)(3) is superior to other available methods of adjudicating this controversy because, inter alia: (a) The common issues of law and fact, as well as the relatively small size of the individual claims of each member of the class and subclass defined in ¶36 above, substantially diminish the interest of members of the class and subclass defined in ¶36 above in individually controlling the prosecution of separate actions; (b) Many members of each of the class and subclass defined in ¶36 are unaware of their rights to prosecute these claims and lack the means or resources to secure legal assistance; (c) There has been no litigation already commenced against any of the Speight defendants by the members of either the class or subclass defined in ¶36 above to determine the questions presented; (d) It is desirable that the claims be heard in this forum because the Speight defendants all reside in this district and the cause of action arose in this district; (e) A class action can be managed without undue difficulty because the Speight defendants regularly committed the violations complained of herein, and were required to maintain detailed records concerning each member of the class and subclass defined in ¶36 above. IX. STATUTORY AND REGULATORY STRUCTURE - H-2A PROGRAM 43. The H-2A program was created by 8 U.S.C. §§ 1101(a)(15)(H)(ii)(A), 1184(c), and 1188(a)(1), and was implemented pursuant to regulations found at 20 C.F.R. §§ 655.0- 655.119 (2009), and 20 C.F.R. §§ 655.100-655.185 (2010). The H-2A program authorizes the lawful admission of temporary, non- immigrant workers to perform agricultural labor or services of a temporary nature. 44. Because of the lack of available documented workers in the areas of the operations of the Speight defendants, the Speight defendants applied for temporary certification by the U.S. Department of Labor (“DOL”) to employ temporary foreign workers through the H-2A program, including applications submitted seeking workers for employment in each year from 2005 through 2012. 45. Depending upon the date of application, each such application must include a job offer that complies with the requirements of 20 C.F.R. §§ 655.102 and 653.501(2008), 20 C.F.R. §§ 655.104 (2009) and 653.501 (2009), and 20 C.F.R. §§ 655.122 and 653.501 (2010), and must include an agreement to abide by the assurances required by 20 C.F.R. § 655.103(2008), 20 C.F.R. § 655.105 (2009), and 20 C.F.R. § 655.135 (2010). 20 C.F.R. § 655.101(b)(2008), 20 C.F.R. § 655.105 (2009), and 20 C.F.R. § 655.131 (2010). The job offer, commonly referred to as a “clearance order” or “job order”, is used to recruit both United States and foreign nationals for H-2A visas. 46. In the years from 2007 to and including 2013 for those years in which the named Plaintiff was employed as H-2A workers by one or more of the Speight defendants, the terms and conditions in the job order became the employment contract between one or more of the Speight defendants, the named Plaintiff, and the members of the classes, subclass, and two collective actions. 47. As a condition of receiving temporary labor certification for the importation of H-2A workers, agricultural employers like one or more of the Speight defendants are required to pay the highest of the “adverse effect wage rate”, or the federal or state minimum wage. 20 C.F.R. § 655.202(b)(9)(i)(2008), 20 C.F.R. §§ 655.104(l)(1), 655.105(g), and 655.108(a) (2009), and 20 C.F.R. §§ 655.120 and 655.122(l)(2010). 48. At all times during the time period from January 1, 2005 to the present, agricultural employers like one or more of the Speight defendants who employed H-2A workers were and are required to “keep accurate and adequate records” of workers’ earnings. 20 C.F.R. § 655.102(b)(7)(2008), 20 C.F.R. § 655.104(j)(1)(2009), and 20 C.F.R. § 655.122(j)(1). 49. In each of their H-2A contracts in at least calendar years 2005 through and including 2013, the Speight defendants promised that each worker would be paid free and clear at least the minimum wage rate required by 29 U.S.C. § 206(a), the prevailing rate for the crop activity, or the AEWR, whichever was higher. Exhibits A-I attached at sections entitled “Wage Rates, Special Pay Information and Deductions” or “Wage Rates/Pay Information”. 50. In each of their H-2A contracts contained in the H-2A labor certification applications that they made in at least calendar years 2005 through and including 2013, the Speight defendants promised that each worker would be paid all wages due on a weekly basis. Exhibits A-I attached at sections entitled “Wage Rates, Special Pay Information and Deductions” or “Wage Rates/Pay Information”. 51. In each of their H-2A contracts contained in the H-2A labor certification applications that they made in at least calendar years 2005 through and including 2013, the Speight defendants also promised that the weekly wages to be paid each worker would not be subject to any wage deduction other than as required by law or for advances and/or loans to workers by pre- authorized payroll deductions, and that any wage deductions that were made would be made in accordance with FLSA regulations. Exhibits A-I attached at sections entitled “Wage Rates, Special Pay Information and Deductions” or “Wage Rates/Pay Information”. 52. In their H-2A contract for calendar years 2005-06, the Speight defendants promised to reimburse H-2A workers who complete 50 percent of the work contract period and who are not reasonably able to return the same day to their place of residence for the reasonable cost of transportation and subsistence from the place of recruitment to the place of employment. Exhibits A, B, and C attached at section entitled “Transportation”. 53. In each of their H-2A contracts for calendar years after 2006 through 2013 to date, those same Speight defendants promised to reimburse H-2A workers for the reasonable cost of inbound transportation on or before the first payday to the extent necessary to insure that the wages of those same workers’ in the first workweek of work performed for the Speight defendants in North Carolina did not fall below the minimum hourly wage rate required by 29 U.S.C. § 206(a). Exhibits D through I attached at section entitled “Transportation”. 54. In each of their H-2A contracts from at least calendar years 2005 through the present, the Speight defendants promised to abide by the assurance regulations at 20 C.F.R. § 655.103 (2008), 20 C.F.R. § 655.105 (2009), or 20 C.F.R. § 655.135(2010), and at 20 C.F.R. § 653.501 (2008), which govern the labor certification process for H-2A “employers” and “joint employers” as those terms are defined by 20 C.F.R. § 655.100 (2008), 20 C.F.R. § 655.100(c)(2009), and/or 20 C.F.R. 655.103(b)(2010). Exhibits A-H attached at section entitled “Other Conditions of Employment”. X. STATEMENT OF FACTS 55. For each tobacco planting and harvest season that occurred in calendar years 2010 through and including the date the Court enters final judgment in this action, one or more of the Speight defendants imported and employed the classes of H-2A workers that Plaintiff Hernandez seek to represent, and the members of the first collective action that named Plaintiff Hernandez seeks to represent under job order contracts to perform that same planting and harvest agricultural work for one or more of the Speight defendants. During each of those same seasons in that same time period, the Speight defendants also hired and employed and will hire and employ substantial number of persons who did not have an H-2A visa to perform the same type of work. 56. A true and correct copy of the job order contracts referred to in ¶55 above for those same harvest or planting seasons in calendar years 2005-2013, inclusive, are attached marked as Exhibits A through I. 57. For the time periods alleged in ¶9(a) above, plaintiff Juan Manuel Hernandez-Martinez (“Plaintiff”) was employed under the terms of the job order contracts that existed for each of the respective years described in ¶9(a) above. 58. In each calendar year from 2005 through and including 2013, each employment contract of defendants Beamon and Speight under the H-2A program contained an “Employer’s Certification” that stated: “this job order describes the actual terms and conditions of the employment being offered by me and contains all the material terms and conditions of the job.” Exhibits A-I attached. 59. In calendar year 2005, the “Employer’s Certification” for both contracts for that agricultural season were signed by Craig Stan Eury, Jr. in his capacity as the “Executive Director” of The North Carolina Grower’s Association, Inc. (“NCGA”), the Association to which the Speight defendants belonged for much if not all of the 2005 agricultural season and several seasons before that in North Carolina. Exhibits A-B attached in section marked “Declarations”. 60. In each calendar year from 2006 through and including 2013, the “Employer’s Certification” in each employment contract of those same defendants was signed by defendant John Milton Beamon as “Owner VP”, “President”, or as the President and owner of Speight. Exhibits C-I attached in section marked “Declarations”. 61. In each calendar year from 2006 through and including 2013, each employment contract of the Speight defendants contained a “Declaration of Employer” swearing “under penalty of perjury the foregoing is true and correct.” Exhibits C-I attached. 62. In each calendar year from 2006 through and including 2013, the “Declaration of Employer” in each employment contract of the defendants was signed by defendant John Milton Beamon. Exhibits C-I attached. 63. In the 2006 planting and/or harvest season employment contract of one or more of the Speight defendants promised to pay free and clear the applicable AEWR which was $8.51 per hour. 64. In the 2007 planting and/or harvest season employment contract of one or more of the Speight defendants promised to pay free and clear the applicable AEWR which was $9.02 per hour. 65. In the 2008 planting and/or harvest season employment contract of one or more of the Speight defendants promised to pay free and clear the applicable AEWR which was $8.85 per hour. 66. In the 2009 planting and/or harvest season employment contract of one or more of the Speight defendants promised to pay free and clear the applicable AEWR which was $7.25 per hour. 67. In the 2010 planting and/or harvest season employment contract of one or more of the Speight defendants promised to pay free and clear the applicable AEWR which was $7.50 per hour. 68. In the 2011 planting and/or harvest season employment contract of one or more of the Speight defendants promised to pay free and clear the applicable AEWR which was $9.30 per hour. 69. In the 2012 planting and/or harvest season employment contract of one or more of the Speight defendants promised to pay free and clear the applicable AEWR which was $9.70 per hour. 70. In the 2013 planting and/or harvest season employment contract of one or more of the Speight defendants promised to pay free and clear the applicable AEWR which was $9.68 per hour. 71. Upon information and belief, for each harvesting and planting season that occurred in calendar years 2006 through and including 2013, the individual and corporate Speight defendants contracted with MAS Labor H-2A, LLC as its agent in the United States of America to: (a) craft/modify all aspects of the employment contracts for H-2A workers with those same defendants, (b) to conduct all interaction with the various branches of government involved in the certification of an application for alien employment under the H-2A program visa application either directly or indirectly through the use of the private employment service agency in Mexico to be designated by MAS Labor H-2A, LLC, (c) track the status of the H-2A workers that those same defendants preferred to employ with the assistance of the labor contractor or recruiter in Mexico that made available to those same defendants, (d) make adjustments to the status of the H-2A workers that those same defendants preferred to employ based upon the information that Mas Labor H-2A, LLC received from the labor contractor or recruiter in Mexico that Mas Labor H-2A, LLC made available, (e) provide all necessary recruitment services, including but not limited to, visa processing assistance for the H-2A workers that those same defendants preferred to employ after those workers had been identified by those same defendants for Mas Labor H-2A, LLC through the use of the labor contractor or recruiter in Mexico that Mas Labor H-2A, LLC made available to those same defendants, (f) provide all necessary recruitment for the timely replacement of H-2A workers that those same defendants preferred to employ if it was determined that any of those worker(s) were not available for employment with one or more of those same defendants in any particular season through the use of the labor contractor or recruiter in Mexico that Mas Labor H-2A, LLC made available to those same defendants, (g) provide consulting services as to relevant developments in the laws and court decisions affecting those same defendants’ employment of H-2A workers. 72. At all times that one or more of the individual Speight defendants and/or defendant Speight used the services of Mas Labor H-2A, LLC, Inc., Elizabeth D. Whitley owned and operated Mas Labor H-2A, LLC, Inc. 73. For each harvest and planting season that occurred in calendar years 2006 through and including 2013 one or more of the Speight defendants authorized Mas Labor H-2A, LLC, and/or Elizabeth Whitley, either directly or indirectly through its designated representatives or agents in Mexico, to maintain and carry out all contacts with any government agency, office, and/or Consulate of the United States located in Mexico necessary to obtain the number of H-2A workers that the Speight defendants needed for each of those same seasons. 74. At all times relevant to this action, Mas Labor H-2A, LLC, (“Mas”) is and has been a closely held, for-profit corporation organized under the laws of the State of Virginia to provide labor consulting, recruiting, hiring, referral, transfer, and transportation services for any agricultural employers who desire to employ one or more H-2A workers under the H-2A program. 75. At all times relevant to this complaint, Elizabeth Whitley has been and continues to be the President of Mas. 76. In calendar years 2006 through 2013, the Speight defendants did not pay any person(s) or entity for any of the services that any person(s) or entity provided in Mexico to Plaintiff Hernandez and all of the other prospective H-2A employees of one or more of the Speight defendants to assist those prospective H-2A employees of the Speight defendants to obtain an H-2A visa. 77. For each season in 2010, 2011, 2012, 2013, and any season after 2013 until the date that the Court enters judgment in this action that named Plaintiff Hernandez, the members of the classes defined in ¶28 above that Plaintiff Hernandez seek to represent traveled directly from Mexico to North Carolina, by way of Monterrey, Mexico, to work for one or more of the Speight defendants under the H-2A program, the named Plaintiff and those other same H-2A workers paid for transportation from the place where they were recruited to Monterrey, Mexico, from Monterrey, Mexico to the border of the United States and Mexico at Laredo, Texas, and from Laredo, Texas to their place of employment by the Speight defendants in North Carolina. 78. For each season described in ¶77 above before 2013, named Plaintiff Hernandez and those same other H-2A workers described in ¶77 above paid for transportation from the place where they were recruited to the place of residence for the visa processing agent they were required to use as a condition of employment by the Speight defendants in 2010 and 2011 to deliver their passports to that same visa processing agent to obtain their H-2A visa to work for the Speight defendants. 79. For each season described in ¶77 above, named Plaintiff Hernandez and those same other H-2A workers described in ¶77 above returned directly from North Carolina to their home village in Mexico, by way of Laredo, Texas and Monterrey, Mexico, by the exit date specified in their H-2A visas after they had completed working 50% of the contract period specified in their H-2A job contract for each such season in order to comply with the expiration date of their H-2A visas that allowed them to work for the Speight defendants. For each return trip so described, the named Plaintiff and the other workers described in this paragraph paid for the cost of transportation out of their pockets. 80. For each season that Plaintiff Hernandez and each H-2A worker described in ¶77 of the complaint reported to Monterrey, Mexico to complete their H-2A visa processing at the U.S. Consulate on the date indicated by defendant Ortega and/or one or more the authorized and express agent(s) of the Speight defendants, named Plaintiff Hernandez and those same other H-2A workers were required to obtain and pay for lodging in Monterrey in the night before the date of scheduled by one or more of the Speight defendants, MAS, and/or their agents in Mexico for the H- 2A visa interview and processing of those same workers by the U.S. Consulate in Monterrey. 81. For reasons that were not the fault of Plaintiff Hernandez and each H-2A worker described in ¶77 above of the complaint, the U.S. Consulate delayed the interview and/or processing of the H-2A visas for the named Plaintiff and each H-2A worker described in ¶¶77 and 80 above at least one day so that the H-2A visa interview and/or processing by the U.S. Consulate did not occur on the date scheduled by the Speight defendants, MAS, and/or their agents in Mexico. As a result, the named Plaintiff and those same other H-2A workers described in ¶¶77 and 80 above incurred expenses for lodging during the period that they were required to wait more than one night in Monterrey for their H-2A visa applications to be processed. 82. For each season that Plaintiff Hernandez and each H-2A worker described in ¶77 of the complaint traveled directly from Mexico to North Carolina to work for one or more of the Speight defendants under the H-2A program, the named Plaintiff and those same other H-2A workers paid $6.00 for the issuance of the Customs and Border Patrol Form I-94 required to enter the United States. 83. The expenditures described in ¶¶78-82 above of this complaint by named Plaintiff Hernandez and the other H-2A workers described in ¶77 above that named Plaintiff Hernandez seeks to represent were primarily for the benefit of the Speight defendants within the meaning of 29 C.F.R. §§ 531.3(d)(1), 531.32(a), 531.32(c), and 778.217, and 13 N.C.A.C. Title 12 § .0301(d). 84. The inbound expenditures set out in ¶¶78 and 80-82, inclusive, above were made before the receipt of the first workweek’s paycheck from one or more of the Speight defendants by named Plaintiff Hernandez, the members of the class of H-2A workers defined in ¶28 that the named Plaintiff seeks to represent began their H-2A employment by one or more of the Speight defendants in 2010, 2011, 2012, and 2013. 85. The first regular payday for the wages due the named Plaintiff and other H-2A workers described in ¶84 above for the first workweek in 2010, 2011, 2012, 2013, and years thereafter pursuant to the job contract that the named Plaintiff and other H- 2A workers described in ¶84 above had with the Speight defendants in 2010, 2011, 2012, and 2013 and years thereafter. 86. For calendar years 2010, 2011, 2012, 2013, and thereafter, the Speight defendants failed to reimburse named Plaintiff Hernandez and the other H-2A workers described in ¶77 above an amount that was equal to or exceeded the expenditures described in ¶¶78 and 80-82, inclusive, above to the extent that those costs reduced the first workweek’s wages of the named Plaintiff and those other H-2A workers below the federal minimum wage rate applicable for each of those years and contract periods. With this failure to reimburse, the Speight defendants also breached their contract of employment with the named Plaintiff and those other H-2A workers to pay them at the AEWR rate specified in their job contract for each of those same contract periods in 2010, 2011, 2012, 2013, and thereafter. 87. In 2011, 2012, 2013, and thereafter, the Speight defendants also failed to reimburse named Plaintiff Hernandez and the H-2A workers described in ¶79 above for the expenditures described in ¶79 to the extent that those costs reduced the last workweek’s wages of the named Plaintiff and those same other H-2A workers below the AEWR. With this failure to reimburse, the Speight defendants also breached their contract of employment with the named Plaintiff and those same other H-2A workers. 88. For 2010, 2011, 2012, and 2013, the Speight defendants did not prohibit Mas Labor H-2A, LLC, Inc. or any of their agents in Mexico from charging and collecting any visa processing fee and/or recruiting fee in addition to the money that was required to pay the U.S. Consulate in Monterrey, Mexico for the visa fee and any applicable visa reciprocity/interview fee. 89. In 2010, 2011, 2012, and 2013, the Speight defendants did not instruct Mas Labor H-2A, LLC, Inc. to prohibit any of the agents of the Speight defendants and/or Mas who operated in Mexico in one or more of those same years from charging and collecting any visa processing fee and/or recruiting fee in addition to the money that was required to pay the U.S. Consulate in Monterrey, Mexico for the visa fee and any applicable visa reciprocity/interview fee. 90. In 2010, 2011, 2012, and 2013, pursuant to N.C.Gen.Stat. §§ 95-25.13(1)-(2), the Speight defendants disclosed to named Plaintiff Hernandez and the other H-2A workers that they employed in the contract periods for each of those same years that the Speight defendants would pay them free and clear the minimum hourly wage rate required by 20 C.F.R. § 655.120 for all hours worked. 91. In 2010, 2011, 2012, and 2013, pursuant to N.C.Gen.Stat. §§ 95-25.13(1)-(2), the Speight defendants disclosed to named Plaintiff Hernandez and all workers that they employed in the contract periods for each of those same years that the Speight defendants would pay them free and clear at the minimum hourly wage rate required by 29 U.S.C. § 206(a) for all hours worked. 92. For the entire contract period specified in the job contracts that defendants Speight and Beamon filed in 2010, 2011, 2012, and 2013, the Speight defendants made wage deductions for an alleged savings plan from the weekly wages that were due the named Plaintiff and each member of the collective action and classes and subclass defined in ¶¶23 and 36 above during the periods of employment alleged in those same paragraphs and ¶9(a) above. 93. For entire time period that defendants Speight and Beamon made the wage deductions that are described in ¶92 above from the weekly wages due the named plaintiff and the members of the class, subclass, and collective action defined in ¶¶23 and 36 above, the named plaintiff and those same workers did not freely and voluntarily consent to any of those wage deductions. 94. For the contract period covered by the job orders that defendants Speight and Beamon filed in 2010 and 2011, when the Speight defendants made the wage deductions that are described in ¶92 above, one or more of the Speight defendants labeled them as wage deductions for a “cash advance” made to the workers described in ¶92 above. 95. For the contract period covered by the job order that defendants Speight and Beamon filed in 2012, when the Speight defendants made the wage deductions that are described in ¶92 above, one or more of the Speight defendants labeled them as wage deductions for a “employee advance repayment” and “savings adjustment” made to the named Plaintiff and the workers described in ¶92 above. 96. In 2010, 2011, 2012, and 2013, the Speight defendants did not disclose their intent to make these wage deductions to named Plaintiff Hernandez and each member of the collective action and subclass defined in ¶¶23 and 36 above in the H-2A job order in violation of 20 C.F.R. §§ 655.104(m) and 655.104(1)(2009), 20 C.F.R. §§ 655.122(m) and 655.122(p)(1)(2010). 97. In 2010, 2011, 2012, and 2013, the Speight defendants did not obtain a wage deduction authorization of the type described in N.C.Gen.Stat. § 95-25.8(a)(2)-(3) from named Plaintiff Hernandez nor from any member of the class, subclass, and collective actions defined in ¶¶23 and 36 above which was signed by the named Plaintiff and each such member on or before the payday(s) for the pay period(s) that the Speight defendants made the wage deduction(s) that are described in ¶92 above for each of those same years. 98. In 2010, 2011, 2012, and 2013, on a substantial number of weekly paydays in each of the time periods covered by the H-2A contracts for each of those same years for workweeks which included one or more workdays falling on or after April 8, 2010, defendants Speight and Beamon made wage deductions for an alleged “savings plan” from the wages they paid free and clear to the named Plaintiff and the members of the collective action defined in ¶23 above which reduced the net wages paid to those same workers below the minimum rate required by 29 U.S.C. § 206(a). 99. In 2011, 2012, and 2013, on a substantial number of weekly paydays in each of the time periods covered by the H-2A contracts for each of those same years for workweeks which included one or more workdays falling on or after April 8, 2011, defendants Speight and Beamon made wage deductions for an alleged “savings plan” from the wages they paid free and clear to the named Plaintiff and the members of the collective action defined in ¶23 above which reduced the net wages paid to those same workers below the minimum rate required by 29 U.S.C. § 206(a). 100. In 2010, 2011, 2012, and 2013, on a substantial number of weekly paydays in each of the time periods covered by the H-2A contracts for each of those same years for workweeks which included one or more workdays falling on or after April 8, 2010, defendants Speight and Beamon made wage deductions for an alleged “savings plan” from the wages they paid free and clear to the named Plaintiff and the members of the subclass action defined in ¶36 above which reduced the net wages paid to those same workers below the minimum hourly rate that the Beamon defendants had disclosed to them pursuant to N.C.Gen.Stat. §§ 95-25.13(1)-(2). 101. In 2010, 2011, 2012, and 2013, on a substantial number of weekly paydays in each of the time periods covered by the H-2A contracts for each of those same years for workweeks which included one or more workdays falling on or after April 8, 2011, defendants Speight and Beamon made wage deductions for an alleged “savings plan” from the wages they paid free and clear to the named Plaintiff and the members of the subclass action defined in ¶36 above which reduced the net wages paid to those same workers below the minimum hourly rate that the Beamon defendants had disclosed to them pursuant to N.C.Gen.Stat. §§ 95-25.13(1)-(2). 102. In 2010, 2011, 2012, and 2013, on a substantial number of weekly paydays in each of the time periods covered by the H-2A contracts for each of those same years for workweeks which included one or more workdays falling on or after April 8, 2011, defendants Speight and Beamon made wage deductions for an alleged “savings plan” from the wages they paid free and clear to the named Plaintiff and the members of the class action defined in ¶36 above which reduced the net wages paid to those same workers below the minimum hourly rate that the Beamon defendants had disclosed to them pursuant to N.C.Gen.Stat. §§ 95-25.13(1)-(2). 103. As a condition of any reimbursement or payment by the Speight defendants to the named Plaintiff and/or any member of the collective action, class, and/or subclass referred to in ¶92 above from the “savings plan” fund created by the wage deductions described in ¶92 above, it was and continues to be the policy and practice of the Speight defendants to require that the worker involved sign an authorization which purported to give the Speight defendants permission to make the wage deductions described in ¶95 above well after the payday(s) on which defendants Speight and Beamon actually made those wage deductions. 104. In 2010, 2011, 2012, and 2013, the Speight defendants did not provide any disclosure or notice in advance of the date on which wages were actually paid to the named Plaintiff and the members of the collective action and subclasses and subclass defined in ¶¶23 and 36 above as to the rate or amount of the wage deduction that one or more of the Speight defendants actually intended to and did make from the wages due those same employees for any particular pay period in those same years. 105. All defendants were on notice of their obligations under the FLSA and the NCWHA and acted in reckless disregard of those obligations in 2010, 2011, 2012, and 2013 as they were members of a defendant class that was previously sued in José Manuel Garcia-Alvarez, et al. v. NCGA, et al., Civil Action No. CV601-56 (Wake County Superior Court Complaint filed October 28, 2004), alleging, inter alia, that defendants Speight and John Milton Beamon had violated the NCWHA by failing to reimburse H-2A worker plaintiffs in that case for costs incurred that were primarily for the benefit of those same two (2) defendants, and thereby reduced the earnings of the H-2A worker plaintiffs in that case below the then applicable AEWR. The Speight defendants were also members of The North Carolina Grower’s Association, Inc. (“NCGA”) when a federal court decided a similar FLSA action against the NCGA in De Luna-Guerrero v. NCGA, 338 F.Supp.2d 649 (E.D.N.C. 2004). 106. In addition, upon information and believe, all defendants were on notice of their obligations under the FLSA and the NCWHA and acted in reckless disregard of those obligations in 2010, 2011, 2012, and 2013 based upon the information and advice provided to them by MAS Labor H-2A, LLC. XI. FIRST CLAIM FOR RELIEF (NCWHA) 107. Paragraphs 5 through 21, 27-34, 43-89, and 105-106, inclusive, above are realleged and incorporated herein by reference by Plaintiff Hernandez and each member of the class defined in ¶28 of this complaint that named Plaintiff Hernandez seeks to represent pursuant to Rule 23(b)(3), Fed.R.Civ.P., against the Speight defendants under the North Carolina Wage and Hour Act, N.C.Gen.Stat. §§ 95-25.1 et seq. 108. The Speight defendants violated their duty to Plaintiff Hernandez and the class defined in ¶28 to pay all wages under N.C.Gen.Stat. § 95-25.6 when those wages were due at the AEWR or contract rate on the first and last regular paydays for the work performed by Plaintiff Hernandez and the class defined in ¶28 in each time period specified in the H-2A job orders filed by defendants Speight and Beamon in 2011, 2012, and 2013 and thereafter when the Speight defendants did not pay and will not pay all those same wages in the manner that is alleged in ¶¶86-87 above based upon the de facto wage deductions described in ¶¶78-82 and 86-87 above. 109. As a result of the actions or omissions of the Speight defendants that are described or referred to in ¶¶43-89 above of this complaint, Plaintiff Hernandez and each person who is a member of the class defined in ¶28 above of this complaint have suffered damages in the form of unpaid wages and liquidated damages that may be recovered under N.C.Gen.Stat. §§ 95-25.6, 95- 25.22(a), and 95-25.22(a1). XII. SECOND CLAIM FOR RELIEF (Contract AEWR wage) 110. Paragraphs 5 through 21, 27-34, and 43-89, inclusive, above are realleged and incorporated herein by reference by Plaintiff Hernandez and each member of the class defined in ¶28 of this complaint that the named Plaintiff seeks to represent pursuant to Rule 23(b)(3), Fed.R.Civ.P., against the Speight defendants under the common law of employment contracts. 111. The Speight defendants breached their express, implied, and/or constructive job order contracts of 2010, 2011, 2012, and 2013 in when those same named defendants did not pay and will not pay all wages due when those wages were and will be due under the terms of those same job order contracts to plaintiff Hernandez and the members of the contract AEWR wage class defined in ¶28 above of this complaint that those same Plaintiffs seek to represent under Rule 23(b)(3), Fed.R.Civ.P., for the first and last workweeks of the work described in ¶¶9-11, 55, and 57 above of this Complaint based upon the actions or omissions described in ¶¶78-82 and 86-87 above of this Complaint. 112. As a result of the actions or omissions of the Speight defendants that are described or referred to in ¶¶43-89 above of this complaint, Plaintiff Hernandez and each person who is a member of the contract AEWR wage class defined in ¶28 above of this complaint have suffered damages in the form of unpaid wages that may be recovered under the common law of contracts. XIII. THIRD CLAIM FOR RELIEF (NCWHA against all defendants) 113. Paragraphs 5 through 21, and 35-70, and 90-104, inclusive, above are realleged and incorporated herein by reference by named Plaintiff Hernandez and each member of the class and subclass defined in ¶36 of this complaint that the named Plaintiff seeks to represent pursuant to Rule 23(b)(3), Fed.R.Civ.P., against the Speight defendants under the North Carolina Wage and Hour Act, N.C.Gen.Stat. §§ 95-25.1 et seq. 114. The Speight defendants violated their duty to named Plaintiff Hernandez and the class and subclass defined in ¶36 to pay all wages free and clear when those wages were due on each such employee’s regular payday pursuant to N.C.Gen.Stat. §§ 95- 25.6 and 95-25.8 by failing to pay them wages free and clear through the use of the wage deduction “savings plan” that is described in ¶¶90-104 above. 115. As a result of the actions or omissions of the Speight defendants that are described or referred to in ¶¶35-70 and 90- 104, inclusive, above of this complaint in violation of N.C.Gen.Stat. §§ 95-25.6 and 95-25.8, 13 N.C.A.C. Tit.12 §§ .0103 and .03005(g), and 29 C.F.R. § 531.35, Plaintiff Hernandez and each person who is a member of the class and subclass defined in ¶36 above of this complaint have suffered damages in the form of untimely payment of wages and liquidated damages that may be recovered under N.C.Gen.Stat. §§ 95-25.6, 95-25.8, 95-25.22(a), and 95-25.22(a1). XIV. FOURTH CLAIM FOR RELIEF (FLSA Wage Payment Claim) 116. Paragraphs 5 through 21, 22-26, 43-70, 90-106, and 113- 115, inclusive, above are realleged and incorporated herein by reference by named Plaintiff Hernandez and each member of the collective action defined in ¶¶22-23 of this complaint that the named Plaintiff seeks to represent pursuant to 29 U.S.C. § 216(b) against the Speight defendants under the FLSA. 117. The Speight defendants breached their duty to pay all wages due when those wages were and will be due at the minimum rate required by the FLSA to the named Plaintiff and the members of the collective FLSA action defined in ¶¶22-23 above of this complaint that the named Plaintiff seeks to represent under 29 U.S.C. § 216(b) for each workweek of the work described in ¶¶9-11, 55, and 57 above of this Complaint based upon certain illegal wage deductions that the defendants made pursuant to the illegal savings plan alleged in ¶¶22-26, 43-70 and 90-104 above in violation of the provisions of 29 U.S.C. 206(a), 29 C.F.R. § 531.35, and/or 20 C.F.R. §§ 655.122(m) and 655.122(p)(1). 118. As a result of the actions or omissions of the Speight defendants that are described or referred to in ¶¶5-21, 22-26, 43- 70, 90-106, and 113-115, inclusive, above of this complaint, all Plaintiffs and each person who is a member of the collective FLSA action defined in ¶¶22-23 above of this complaint have suffered damages in the form of untimely payment of wages and liquidated damages that may be recovered under 29 U.S.C. § 216(b). XV. CLAIM FOR DECLARATORY RELIEF 119. Paragraphs 4 through 118 above are realleged and incorporated herein by reference by the Plaintiffs, the classes and subclass of persons defined in ¶¶28 and 36 above, and the members of the collective actions defined in ¶¶22-23 above that the named Plaintiff seeks to represent against the Speight defendants. 120. The parties named in this action and the classes, subclass, and members of the collective actions that the named Plaintiff seeks to represent are in dispute as to their respective rights, privileges, obligations, and liabilities under the Fair Labor Standards Act, the North Carolina Wage and Hour Act, and the common law of contracts, and require declaratory relief as to what those respective rights, privileges, obligations, and liabilities are. WHEREFORE Plaintiff respectfully requests that the Court: (a) Grant a jury trial on all issues so triable; (b) Pursuant to Rule 23(b)(3), Fed.R.Civ.P., certify the one or more of the named Plaintiffs as the representative of the classes and subclass alleged in ¶¶28 and 36 above with respect to both the First, Second, Third Claims for Relief based upon the factors alleged in ¶¶27-50, inclusive, above of this Complaint; (c) Pursuant to 29 U.S.C. § 216(b), certify all named Plaintiffs as the representatives of the collective action alleged in ¶¶22-23 above with respect to the Fourth Claim for Relief; (d) Enter judgment against each of the Speight defendants, jointly and severally, and in favor of each named Plaintiff Juan Manuel Hernandez-Martinez and each member of the classes and subclass defined in ¶¶28 and 36 above for compensatory damages, contract damages, liquidated damages where allowed by law, and unpaid back wages, plus pre- and post-judgment interest at the full amount allowed by law under the First, Second, and Third Claims for Relief; (e) Enter judgment against each of the Speight defendants, jointly and severally, and in favor of named Plaintiff Juan Manuel Hernandez-Martinez, and each member of the collective action defined in ¶¶22-23 above for an amount in liquidated damages equal to the amount of wages that the Speight defendants did not pay on the regular payday of those same workers when those wages were due in the amount required by 29 U.S.C. §206(a) pursuant to 29 U.S.C. §§206 and 216(b) against each of the Speight defendants, jointly and severally, under the Fourth Claim for Relief for the work described in ¶¶9-11, 55 and 57 above by and for the Plaintiff and the members of the collective action alleged in ¶¶22-23 above; (f) Enter judgment against each of the Speight defendants, jointly and severally, and in favor of all of the named Plaintiff and each member of the class and subclass and collective actions defined in ¶¶22-23, 28, and 36 above for costs and a reasonable attorney’s fee pursuant to 29 U.S.C. § 216(b) and N.C.Gen.Stat. § 95-25.22(d); (g) Grant the named Plaintiffs and the members of the collective action and classes and subclass that the named Plaintiff seeks to represent declaratory relief that the Speight defendants have violated the rights of the named Plaintiff and those other employees under the FLSA, the AWPA, the NCWHA, and the common law of contracts; (h) Award such other relief as may be just and proper in this action. This the 4th day of September 2013. LAW OFFICE OF ROBERT J. WILLIS, P.A. BY: /s/ Robert J. Willis Robert J. Willis Attorney at Law NC Bar #10730 (mailing address) P.O. Box 1269 Raleigh, NC 27602 tel: (919) 821-9031 fax: (919)821-1763 [email protected] (street address) 5. W. Hargett Street Suite 404 Raleigh, NC 27601 Counsel for Plaintiffs CERTIFICATE OF SERVICE I hereby certify that on September 4, 2013 I electronically filed the foregoing with the Clerk of Court using the CM/ECF system which will send notification of such filing to the following: William A. Oden, III. Dated: September 4, 2013. Respectfully submitted, /s/ Robert J. Willis Robert J. Willis Attorney for Plaintiffs P.O. Box 1269 Raleigh, NC 27602 Telephone: (919)821-9031 Fax: (919)821-1763 E-mail: [email protected]
employment & labor
N7IiC4cBD5gMZwczxEoU
FOR THE DISTRICT OF CONNECTICUT Civil Action No. ______________ WILLIAM SHUMAKER, individually and on behalf of all others similarly situated, Plaintiff, CLASS ACTION COMPLAINT FOR BREACH OF FIDUCIARY DUTIES AND VIOLATIONS OF SECTIONS 14(a) AND 20(a) OF THE SECURITIES EXCHANGE ACT OF 1934 JURY TRIAL DEMAND v. BLUE BUFFALO PET PRODUCTS, INC., WILLIAM BISHOP, BILLY BISHOP, PHILIPPE AMOUYAL, EVREN BILIMER, RAYMOND DEBBANE, MICHAEL A. ECK, FRANCES FREI, AFLALO GUIMARAES, AMY SCHULMAN, GENERAL MILLS, INC., and BRAVO MERGER CORP., Defendants. Plaintiff William Shumaker (“Plaintiff”), by his attorneys, on behalf of himself and those similarly situated, files this action against the defendants, and alleges upon information and belief, except for those allegations that pertain to him, which are alleged upon personal knowledge, as follows: SUMMARY OF THE ACTION 1. Plaintiff brings this stockholder class action on behalf of himself and all other public stockholders of Blue Buffalo Pet Products, Inc. (“Blue Buffalo” or the “Company”), against Blue Buffalo, and the Company’s Board of Directors (the “Board” or the “Individual Defendants”)(collectively with the Company, the “Defendants”), for violations of Sections 14(a) and 20(a) of the Securities and Exchange Act of 1934 (the “Exchange Act”) and for breaches of fiduciary duty as a result of Defendants’ efforts to sell the Company to General Mills, Inc. (“Parent”) and Bravo Merger Corp. (the “Merger Sub” and collectively with Parent, “General Mills”) as a result of an unfair process for an unfair price, and to enjoin the consummation of a proposed all-cash transaction valued at approximately $8.0 Billion (the “Proposed Transaction”). filing with the Securities and Exchange Commission (“SEC”) on Form 8-K attaching the definitive Agreement and Plan of Merger (the “Merger Agreement”). Under the terms of the Merger Agreement, Blue Buffalo will become an indirect wholly-owned subsidiary of General Mills, and Blue Buffalo stockholders will receive $40.00 per share in cash for each share of Blue Buffalo common stock they own. 3. Thereafter, on March 19, 2018, Blue Buffalo filed a Preliminary Information Statement on Schedule Prem14C (the “Preliminary Information Statement”) with the United States Securities and Exchange Commission (the “SEC”) in support of the Proposed Transaction. 4. Blue Buffalo is, by its own admission, a controlled company, with approximately 55% of its outstanding stock owned by either equity funds associated with Invus, L.P. (“Invus”), a longtime financial investor in the Company, or by members of the Bishop family, the founders of the Company (together, the “Majority Stockholders”). This clear conflict of interest between the Majority Stockholders who control the Company and Plaintiff and other minority holders has most definitely played a role in the failure to ensure an adequate process and has trampled on the rights of Plaintiff and other Company stockholders. 5. The Proposed Transaction is unfair and undervalued for a number of reasons. Significantly, the Majority Stockholders have pledged all such shares in a support agreement to vote in favor of the Proposed Transaction; no vote of any minority shareholders is required to consummate the Proposed Transaction. Furthermore, as is made clear in the Preliminary Information Statement, the Company does not intend for any such vote to take place. Rather, the Proposed Transaction can be consummated at any moment. 6. Most telling of the above fact is that, despite engaging in a several month sales process, the Board did not engage in any effort whatsoever to perform any type of market check for potentially interested third parties, at any point in the process. Moreover, the Board did not even require a go-shop period, accepting, instead, a weak “window shop” period of thirty days. 7. Instead, the Board has entered into the Proposed Transaction to procure for themselves and senior management of the Company significant and immediate benefits with no Agreement, upon the consummation of the Proposed Transaction, Company Board Members and executive officers will be able to exchange all Company equity awards for the merger consideration. Moreover, certain Directors and other insiders will also be the recipients of lucrative change-in-control agreements, triggered upon the termination of their employment as a consequence of the consummation of the Proposed Transaction. 8. In fact, Defendant Billy Bishop, CEO of Blue Buffalo, negotiated not only retention of employment with the surviving entity, but a substantial pay raise as well, all while negotiations to achieve the best possible deal for the stockholders of the Company should have been happening. 9. Defendants breached their fiduciary duties to the Company’s stockholders by agreeing to the Proposed Transaction which undervalues Blue Buffalo and is the result of a flawed sales process. 10. As part of such a process, the Board and Company agreed to an onerous and preclusive no solicitation clause, that, after a short 30-day “window shop period”, the Company cannot terminate the Proposed Transaction should a third party offer a deal that the Board considers to be a superior offer. This is particularly prejudicial given the lack of any actual market check prior to the Merger Agreement being signed. 11. In violation of sections 14(a) and 20(a) of the Securities and Exchange Act of 1934 (the “Exchange Act”), and in violation of their fiduciary duties, Defendants caused to be filed the materially deficient Preliminary Information Statement on March 19, 2018 with the SEC. The Preliminary Information Statement is materially deficient and deprives Blue Buffalo stockholders of the information they need to make an intelligent, informed and rational decision of whether to seek appraisal of their shares in lieu of the consideration offered under the terms of the Proposed Transaction. 12. As detailed below, the Preliminary Information Statement omits and/or misrepresents material information concerning, among other things: (a) the sales process leading up to the Proposed Transaction; (b) the financial projections for Blue Buffalo, provided by Blue Buffalo’s management to the Company’s financial advisors J.P. Morgan Securities LLC (“J.P. the data and inputs underlying the financial valuation analyses that purport to support the fairness opinions provided by the Company’s financial advisors, J.P. Morgan and Centerview. 13. Given that the Preliminary Information Statement failed to disclose information material to an informed shareholder’s decision whether or not to seek appraisal, Plaintiff, on behalf of the minority Blue Buffalo stockholders, seeks an injunction to prevent consummation of the Proposed Transaction to afford Plaintiff a reasonable opportunity to obtain a “quasi-appraisal” so that Plaintiff can make an ultimate determination whether to request an appraisal. 14. Absent judicial intervention, the Proposed Transaction will be consummated, resulting in irreparable injury to Plaintiff and the Class. This action seeks to enjoin the Proposed Transaction or, in the event the Proposed Transaction is consummated, to recover damages resulting from violation of the federal securities laws by Defendants. PARTIES 15. Plaintiff is a citizen of New York and, at all times relevant hereto, has been a Blue Buffalo stockholder. 16. Defendant Blue Buffalo through its subsidiary, Blue Buffalo Company, Ltd., operates as a pet food company in the United States, Canada, Japan, and Mexico. Blue Buffalo is organized under the laws of Delaware and has its principal place of business at 11 River Road, Suite 103, Wilton, CT 06897. Shares of Blue Buffalo common stock are traded on the NasdaqGS under the symbol “BUFF.” 17. Defendant William Bishop has been a director of the Company at all relevant times. In addition, Defendant William Bishop is a co-founder of the Company and serves as the Chairman of the Board. 18. Defendant Billy Bishop has been a director of the Company at all relevant times. In addition, Billy Bishop is a co-founder of the Company and serves as the Company’s Chief Executive Officer (“CEO”). at all relevant times. In addition, Amouyal serves as a member of the Board’s Compensation Committee. 20. Defendant Evren Bilimer (“Bilimer”) has been a director of the Company at all relevant times. In addition, Bilimer serves as the Chair of the Board’s Compensation Committee. 21. Defendant Raymond Debbane (“Debbane”) has been a director of the Company at all relevant times. Notably, Debbane is the President and CEO of Invus. 22. Defendant Michael A. Eck (“Eck”) has been a director of the Company at all relevant times. In addition, Defendant Eck serves as the Chair of the Board’s Audit Committee and is designated as a being a ‘Financial Expert’ by the Company. 23. Defendant Frances Frei (“Frei”) has been a director of the Company at all relevant times. In addition, Frei serves on the Board’s Audit and Compensation Committees. 24. Defendant Alfalo Guimaraes (“Guimaraes”) has been a director of the Company at all relevant times. Notably, Guimaraes is a Managing Director of Invus. 25. Defendant Amy Schulman (“Schulman”) has been a director of the Company at all relevant times. In addition, Schulman serves as on the Board’s Audit Committee. 26. Defendants William Bishop, Billy Bishop, Amouyal, Bilimer, Debbane, Eck, Frei, Guimaraes and Schulman identified in ¶¶ 17 – 25 are collectively referred to as the “Individual Defendants.” 27. Parent manufactures and markets branded consumer foods in the United States. Parent company operates in four segments: North America Retail; Convenience Stores & Foodservice; Europe & Australia; and Asia & Latin America. Parent is a corporation organized under the laws of Delaware and has its principal place of business at Number One General Mills Blvd, Minneapolis, MN 55426. Parent common stock is traded on the New York Stock Exchange (“NYSE”) under the ticker symbol “GIS.” 28. Merger Sub is a Delaware corporation and a wholly owned subsidiary of Parent, and can be served care of Parent. JURISDICTION AND VENUE Act (15 U.S.C. § 78aa) and 28 U.S.C. § 1331 (federal question jurisdiction) as Plaintiff alleges violations of Sections 14(a) and Section 20(a) of the Exchange Act. This action is not a collusive one to confer jurisdiction on a court of the United States, which it would not otherwise have. 30. Personal jurisdiction exists over each defendant either because the defendant conducts business in or maintains operations in this District, or is an individual who is either present in this District for jurisdictional purposes or has sufficient minimum contacts with this District as to render the exercise of jurisdiction over defendant by this Court permissible under traditional notions of fair play and substantial justice. 31. Venue is proper in this District pursuant to 28 U.S.C. § 1391, because Blue Buffalo has its principal place of business is located in this District, and each of the Individual Defendants, as Company officers or directors, has extensive contacts within this District. CLASS ACTION ALLEGATIONS 32. Plaintiff brings this action pursuant to Federal Rule of Civil Procedure 23, individually and on behalf of the stockholders of Blue Buffalo common stock who are being and will be harmed by Defendants’ actions described herein (the “Class”). The Class specifically excludes Defendants herein, and any person, firm, trust, corporation or other entity related to, or affiliated with, any of the Defendants. 33. This action is properly maintainable as a class action because: a. The Class is so numerous that joinder of all members is impracticable. As of February 26, 2018, there were more than 195 million common shares of Blue Buffalo stock outstanding. The actual number of public stockholders of Blue Buffalo will be ascertained through discovery; b. There are questions of law and fact which are common to the Class, including inter alia, the following: i. Whether Defendants have violated the federal securities laws; material facts in the Preliminary Information Statement; and iii. Whether Plaintiff and the other members of the Class have and will continue to suffer irreparable injury if the Proposed Transaction is consummated; iv. whether Defendants failed to furnish factual information material to an informed shareholder decision as to fair value of Blue Buffalo and whether or not to seek appraisal. c. Plaintiff is an adequate representative of the Class, has retained competent counsel experienced in litigation of this nature and will fairly and adequately protect the interests of the Class; d. Plaintiff’s claims are typical of the claims of the other members of the Class and Plaintiff does not have any interests adverse to the Class; e. The prosecution of separate actions by individual members of the Class would create a risk of inconsistent or varying adjudications with respect to individual members of the Class which would establish incompatible standards of conduct for the party opposing the Class; f. Plaintiff anticipates that there will be no difficulty in the management of this litigation and, thus, a class action is superior to other available methods for the fair and efficient adjudication of this controversy; and g. Defendants have acted on grounds generally applicable to the Class with respect to the matters complained of herein, thereby making appropriate the relief sought herein with respect to the Class as a whole. 34. By reason of the Individual Defendants’ positions with the Company as officers and/or directors, said individuals are in a fiduciary relationship with Blue Buffalo and owe the Company the duties of due care, loyalty, and good faith. 35. By virtue of their positions as directors and/or officers of Blue Buffalo, the Individual Defendants, at all relevant times, had the power to control and influence, and did control and influence and cause Blue Buffalo to engage in the practices complained of herein. 36. Each of the Individual Defendants are required to act with due care, loyalty, good faith and in the best interests of the Company. To diligently comply with these duties, directors of a corporation must: a. act with the requisite diligence and due care that is reasonable under the circumstances; b. act in the best interest of the company; c. use reasonable means to obtain material information relating to a given action or decision; d. refrain from acts involving conflicts of interest between the fulfillment of their roles in the company and the fulfillment of any other roles or their personal affairs; e. avoid competing against the company or exploiting any business opportunities of the company for their own benefit, or the benefit of others; and f. disclose to the Company all information and documents relating to the company’s affairs that they received by virtue of their positions in the company. 37. In accordance with their duties of loyalty and good faith, the Individual Defendants, as directors and/or officers of Blue Buffalo, are obligated to refrain from: a. participating in any transaction where the directors’ or officers’ loyalties are divided; receive personal financial benefit not equally shared by the Company or its public stockholders; and/or c. unjustly enriching themselves at the expense or to the detriment of the Company or its stockholders. 38. Plaintiff alleges herein that the Individual Defendants, separately and together, in connection with the Proposed Transaction, violated, and are violating, the fiduciary duties they owe to Blue Buffalo, Plaintiff and the other public stockholders of Blue Buffalo, including their duties of loyalty, good faith, and due care. 39. As a result of the Individual Defendants’ divided loyalties, Plaintiff and Class members will not receive adequate, fair or maximum value for their Blue Buffalo common stock in the Proposed Transaction. SUBSTANTIVE ALLEGATIONS Company Background 40. Blue Buffalo, through its subsidiary, Blue Buffalo Company, Ltd., operates as a pet food company in the United States, Canada, Japan, and Mexico. The Company develops, produces, markets, and sells dog and cat food under the BLUE Life Protection Formula, BLUE Wilderness, BLUE Basics, BLUE Freedom, and BLUE Natural Veterinary Diet lines. 41. The Company sells its products to retail partners and distributors in specialty channels, including national pet superstore chains, regional pet store chains, neighborhood pet stores, farm and feed stores, e-commerce retailers, military outlets, hardware stores, and veterinary clinics and hospitals. 42. The Company’s most recent financial performance press release indicates sustained and solid financial performance. For example, in a February 23, 2018 press release announcing its Full Year and Q4 financial results, the Company noted such full year financial highlights as an increase of net sales of 10.9% year-on-year, an increase in net income of 48.6% year-on-year, and an increase in adjusted EBITDA of 15.8% year-on-year. Q4 results were likewise, 54.1% year-on-year, and Adjusted EBITDA of 22.4% year-on-year. 43. Speaking on these positive results, Defendant CEO Billy Bishop stated, “I’m pleased to say that 2017 was a strong year.” Bishop continued, “Blue Buffalo’s momentum continues to be strong as we gained share, broadened our distribution footprint and built two new plants to fuel our growth. Looking ahead, we’re very optimistic about the future.” 44. These positive results are not an anomaly, but rather, are indicative of a trend of continued financial success by Blue Buffalo. For example, in a November 7, 2017 press release announcing the Company’s 2017 Q3 financial results, Blue Buffalo reported such positive results as an increase in net sales of 18.4% year-on-year, an increase in net income of 147.4% year-on- year, and an increase in adjusted EBITDA of 20.0% year-on-year. 45. Speaking on these results, Defendant Billy Bishop stated, “We are excited about the progress of our launch of BLUE Life Protection Formula into the mass and grocery channel and look forward to growing our business as we expand distribution over the next few years.” Bishop continued, “In addition, we are continuing to invest behind our exclusive specialty lines to maintain our leadership position in the specialty channel.” 46. Clearly, based upon these extremely positive financial results, the Company is likely to have tremendous future success and should command a much higher consideration than the amount contained within the Proposed Transaction. 47. Despite this upward trajectory and continually increasing financial results, the Individual Defendants have caused Blue Buffalo to enter into the Proposed Transaction for insufficient consideration, thereby depriving Plaintiff and other public shareholders of the Company the opportunity to reap the benefits of Blue Buffalo present and future success and to make a determination whether to seek appraisal. The Flawed Sales Process 48. As detailed in the Preliminary Information Statement, the process deployed by the Individual Defendants was flawed and inadequate, was conducted out of the self-interest of the the Company to General Mills. 49. First and foremost, the Preliminary Information Statement reveals the major flaw with the sales process – that there was no ‘process’ at all. Rather, from the moment the possibility of a merger between General Mills and Blue Buffalo was raised, by General Mills, the Company and the Board worked only to further that goal. The most telling indicator that supports this pattern is that the Board did not conduct any sort of market check whatsoever for any potentially interested third party, at any point in the sales process, despite the sales ‘process’ with General Mills occurring over a five-month period. 50. This lack of a market check is especially alarming when considering that the Preliminary Information Statement indicates that, at least, Defendant Billy Bishop thought that the Company could be valued at more than $40.00 per share. Specifically, when faced with the $40.00 per share offer from General Mills, Defendant Bishop attempted to increase the price - he “emphasized the strong financial performance for the Company, including its plans for stronger earnings guidance.” Despite this fact, the Company chose not even to test the waters at any point in the sales process to determine if another bidder would be forthcoming, or if a bidding war could emerge. 51. This lack of a market check is even more inexplicable when considering the Company’s extraordinary financial performance in the past financial year. 52. The Preliminary Information Statement is silent as to whether any special committee of Independent Board members was created to oversee the sales process leading up to the Proposed Transaction. This silence is tantamount to acquiescence that no such committee was created or utilized in the lead up to the merger agreement, and presents significant issues as to the inherent fairness of the Proposed Transaction and the manner in which it was negotiated. 53. Even absent the creation and utilization of a committee of independent Board members to run the sales process, the Company should have allowed the majority of the operational control of the sales process to fall to the hand of one or more independent Board members. Again, this was not the case, as all operational aspects of the sales process seemed to be run either by Bilimer. 54. Considering Defendants Billy Bishop and William Bishop, together with third co- founder and family member Christopher T. Bishop own, individually or through other entities, approximately 15% of the outstanding stock of Blue Buffalo, and that Invus owns approximately 45% of the outstanding stock of Blue Buffalo, this complete control over the sales process by the Bishop Family and Invus is highly problematic, and indicates that their own interests were the overriding concerns for these parties, not the public stockholders of the Company. 55. This flawed management of the sales process also led to the entry into the Proposed Transaction which contained an incredibly onerous ‘no-solicitation’ provision that does not allow Blue Buffalo to consider unsolicited third party offers that the Board believes to be superior offers, after a brief “window-shop” time period. 56. The Preliminary Information Statement also reveals that during the sales process the Board, including Billy Bishop, negotiated for the continuation of the employment for the management team, and even a substantial raise for Billy Bishop himself. Such a substantial conflict of interest of inside parties in mind over that of the public stockholders cannot be ignored. 57. Moreover, the Preliminary Information Statement is also unclear as to the nature of non-disclosure agreement entered into between General Mills and Blue Buffalo during the sales process. Specifically, the Preliminary Information Statement is unclear as to what the specific conditions are that would cause the included standstill provisions preventing the Company from communicating with interested third parties to fall away. The Proposed Transaction 58. On January 31, 2018, Blue Buffalo and General Mills issued a press release announcing the Proposed Transaction. The press release stated, in relevant part: MINNEAPOLIS, Minn. and WILTON, Conn., Feb. 23, 2018 – General Mills, Inc. (NYSE: GIS) and Blue Buffalo Pet Products, Inc. (NASDAQ: BUFF) today announced that they have entered into a definitive agreement under which General Mills will acquire Blue Buffalo for $40.00 per share in cash, representing an enterprise value of approximately $8.0 billion. The transaction establishes General Mills as the leader in the U.S. Wholesome Natural pet food category, the fastest growing portion of the overall pet food market, and accelerates its portfolio reshaping strategy. Founded in 2002, Blue Buffalo is the fastest growing major pet food company making natural foods and treats for dogs and cats under the BLUE brand, which includes BLUE Life Protection Formula, BLUE Wilderness, BLUE Basics, BLUE Freedom and BLUE Natural Veterinary Diet. BLUE is the #1 Wholesome Natural pet food brand in the U.S. with $1.275 billion in net sales and $319 million in Adjusted EBITDA for fiscal year 2017, representing an Adjusted EBITDA margin of 25%. Over the past three years, Blue Buffalo has delivered compound annual net sales growth of 12% and Adjusted EBITDA growth of 18%. “The addition of BLUE to our family of well-loved brands provides General Mills with the leading position in the large and growing Wholesome Natural pet food category and represents a significant milestone as we reshape our portfolio to drive additional growth and value creation for our shareholders,” said General Mills Chairman and Chief Executive Officer, Jeff Harmening. “We are competing more effectively in our existing categories by really listening to consumers and providing a variety of options that meet their needs,” Harmening continued. “In pet food, as in human food, consumers are seeking more natural and premium products and we have tremendous respect for how attentive Blue Buffalo has been to the needs of their consumers, pet parents and pets, as they have built their brand. As we have done with Annie’s, Lärabar and EPIC, we expect to help Blue Buffalo by leveraging our extensive supply chain, R&D and sales & marketing resources. We will in turn benefit from their experience building one of the strongest pull brands in the CPG world.” “I have been impressed by General Mills’ strong track record of accelerating growth for its natural and organic brands, while giving them the freedom to maintain their own unique culture and identity. General Mills will be a tremendous home for our BLUE brand as our talented team of over 1,700 ‘Buffs’ joins this new extended family,” said Billy Bishop, Blue Buffalo Chief Executive Officer. “From the first meeting Jeff and I had, I felt a strong cultural fit between our two companies and believe they will be a great partner in our mission to reach more pet parents and feed more pets. This transaction creates significant, immediate value for our shareholders, as it recognizes the strength of our competitively advantaged business model. Along with our leadership team, we look forward to working with General Mills to continue growing the BLUE brand for many years to come.” Compelling Strategic and Financial Benefits • Addition of Attractive Growth Category. The $30 billion U.S. pet food market is generating consistent 3-4% growth and is highly attractive for retailers based on continued market growth, premiumization and subscription-like purchase patterns that drive traffic and repeat purchases. Blue Buffalo is the leader in the fastest-growing Wholesome Natural category with double-digit growth over each of the last three years. The Wholesome Natural market represents approximately 10% of the pet food market in volume and approximately 20% in value.1 Based on the strong consumer tailwinds, the Wholesome Natural market is poised to continue to grow, propelling BLUE’s • Leading Brand with Loyal Consumer Base in Early Innings of its Growth. BLUE has one of the strongest brand equities in the pet food market and is the #1 brand in the Wholesome Natural category with retail sales of four-times the next largest Wholesome Natural pet food brand. Blue Buffalo has built a loyal consumer base, particularly amongst millennials, and is well positioned to capitalize on the pet humanization and the pet food premiumization trends, which are poised to continue for the foreseeable future. With all its success, BLUE still feeds only 3% of pets in the U.S. and has significant opportunities to convert more pets to BLUE. • Success in Existing and Emerging Channels. BLUE is the #1 pet food brand in the pet specialty channel at approximately twice the size of the next largest brand. BLUE is also the #1 pet food brand in the rapidly growing E- Commerce channel, where Blue Buffalo generated over $250 million of net revenues in 2017 growing over 75% versus prior year. BLUE has generated early success in the food, drug and mass (FDM) channel which, in conjunction with General Mills’ capabilities, represents a significant growth opportunity through strengthening BLUE’s distribution. • Platform with Strong Growth and Operational Efficiency Poised to Benefit from the Transaction. General Mills’ scale and decades of experience will support greater effectiveness and efficiency for Blue Buffalo across key business areas, including: sales, marketing, advertising, supply chain, R&D, innovation, and environmental stewardship. These capabilities are expected to contribute to meaningful revenue synergies over time, in addition to $50 million in anticipated cost savings opportunities. • Meaningful Improvement to General Mills’ Growth and Margin Profile. The transaction will be immediately accretive to General Mills net sales growth and operating margin profile, and is expected to be neutral to cash EPS in fiscal 2019 and accretive in fiscal 2020. General Mills is the third-largest natural and organic food producer in the U.S. with leading brands including Annie’s, Lärabar, Liberté, Cascadian Farm, Muir Glen, and EPIC. Upon completion of the transaction, General Mills will operate Blue Buffalo as a new Pet operating segment alongside its four current operating segments: North American Retail, Convenience Stores & Foodservice, Europe & Australia, and Asia & Latin America. General Mills expects to maintain Blue Buffalo’s Wilton, Connecticut headquarters and its Joplin, Missouri and Richmond, Indiana manufacturing and R&D facilities. Blue Buffalo’s CEO, Billy Bishop, will continue to lead the business and report to Jeff Harmening. Transaction Details The all-cash purchase price of $40.00 per share represents a 23% premium to Blue Buffalo’s 60-day volume weighted average price (VWAP), and a 2017 Adjusted EBITDA multiple of approximately 22x, including synergies.3 General Mills expects to finance the transaction with a combination of debt, cash on hand and approximately $1.0 billion in equity. Following the transaction, General Mills’ pro forma net debt-to-EBITDA ratio is expected to be approximately 4.2x. General Mills is committed to maintaining an investment grade rating and expects to deleverage to approximately 3.5x by the end of fiscal 2020. General Mills expects to maintain its $0.49/share quarterly dividend and suspend its current share repurchase program while it prioritizes achieving its leverage target. The transaction, which has been approved by the Boards of Directors of General Mills and Blue Buffalo, is subject to regulatory approvals and other customary closing conditions, and is expected to close by the end of General Mills’ fiscal 2018. Invus, LP (Invus) and founding Bishop family shareholders, representing more than 50% of Blue Buffalo’s outstanding shares, have approved the transaction and no other approval of Blue Buffalo’s Board of Directors or shareholders is required to complete the transaction. Advisors Goldman Sachs & Co. LLC acted as financial advisor to General Mills and Cleary Gottlieb Steen & Hamilton LLP acted as legal counsel. J.P. Morgan Securities LLC and Centerview Partners LLC acted as financial advisors to Blue Buffalo and Simpson Thacher & Bartlett LLP acted as legal counsel to Blue Buffalo. The Inadequate Merger Consideration 59. Significantly, the Company’s extraordinary financial results in the past year, its future financial prospects and opportunities for future growth, and synergies with General Mills establish the inadequacy of the merger consideration. 60. First, the compensation afforded under the Proposed Transaction to Company stockholders significantly undervalues the Company. The proposed valuation does not adequately reflect the intrinsic value of the Company. Moreover, the valuation does not adequately take into consideration how the Company is performing, considering its astronomical increases in several key financial metrics in the past year. as high as $41.00 per share two months before the announcement of the Proposed Transaction, a value indicating the stockholders of the Company received no premium on their shares. 62. Additionally, Blue Buffalo’s future success is extremely likely, given the consistent increases in net sales and net income figures. Obviously, the opportunity to invest in such a company on the rise is a great coup for General Mills; however, it undercuts the investment of Plaintiff and all other public stockholders. 63. In fact, many in the financial world are high on Blue Buffalo’s ability to continue to achieve financial success as a standalone Company. For example, Miguel Kauffman at Simply Wall St., noted in an article titled ‘Is Blue Buffalo Pet Products Inc Undervalued?’ that, “With profit expected to grow by 74.57% over the next couple of years, the future seems bright for Blue Buffalo Pet Products. It looks like higher cash flows is on the cards for the stock, which should feed into a higher share valuation.” Clearly such amazing praise by those in the financial media underscore at just how cheap a price General Mills is paying in the Proposed Transaction, and the large amount of money left on the table by the Board. 64. Finally, the Proposed Transaction represents a significant synergistic benefit to General Mills. Specifically, the Merger Agreement takes care to point out that “The transaction will be immediately accretive to General Mills net sales growth and operating margin profile, and is expected to be neutral to cash EPS in fiscal 2019 and accretive in fiscal 2020.” 65. Additionally, CEO of General Mills Jeff Harmening noted in the merger announcement that the Proposed Transaction “represents a significant milestone as we reshape our portfolio to drive additional growth and value creation for our shareholders”. 66. Clearly, while the deal will be beneficial to General Mills, it comes at great expense to Plaintiff and other public stockholders of the Company. 67. Moreover, post-closure, Blue Buffalo stockholders will be cashed out, and will fail to reap any benefits of their investment as the Company continues on its path of future success. 68. It is clear from these statements and the facts set forth herein that this deal is designed to maximize benefits for General Mills at the expense of Blue Buffalo stockholders, formation of the Proposed Transaction. Preclusive Deal Mechanisms 69. The Merger Agreement contains certain provisions that unduly benefit General Mills by making an alternative transaction either prohibitively expensive or otherwise impossible. Significantly, the Merger Agreement contains a termination fee provision that requires, under certain circumstances, for Blue Buffalo pay up to $234 million to General Mills if the Merger Agreement is terminated under certain circumstances. Moreover, under one circumstance, Blue Buffalo must pay this termination fee even if it consummates any competing Acquisition Proposal (as defined in the Merger Agreement) within 12 months following the termination of the Merger Agreement. The termination fee will make the Company that much more expensive to acquire for potential purchasers. The termination fee in combination with other preclusive deal protection devices will all but ensure that no competing offer will be forthcoming. 70. The Merger Agreement also contains a “No Solicitation” provision that restricts Blue Buffalo from considering alternative acquisition proposals by, inter alia, constraining Blue Buffalo’s ability to solicit or communicate with potential acquirers or consider their proposals. Specifically, the provision prohibits the Company from directly or indirectly soliciting, initiating, proposing or inducing any alternative proposal. Notably, this provision is especially onerous in that it permits the Board to consider an unsolicited bona fide “Acquisition Proposal” if it constitutes or is reasonably calculated to lead to a “Superior Proposal” as defined in the Merger Agreement only within thirty days. 71. Specifically, this “window shop” period ended on March 24, 2018, which means, as of the date of this filing, the Company is constrained from terminating this agreement in favor of any unsolicited offer, even if the Board deems it to be a superior proposal for Company stockholders. 72. Moreover, the Agreement further reduces the possibility of a topping offer from an unsolicited purchaser. Here, the Individual Defendants agreed to provide General Mills information in order to match any other offer, thus providing General Mills access to the offer. Thus, a rival bidder is not likely to emerge with the cards stacked so much in favor of General Mills. 73. These provisions, individually and collectively, materially and improperly impede the Board’s ability to fulfill its fiduciary duties with respect to fully and fairly investigating and pursuing other reasonable and more valuable proposals and alternatives in the best interests of the Company and its public stockholders. 74. Finally, at the same time that the Company entered into the Merger Agreement, certain large shareholders of Blue Buffalo, entered into an agreement with General Mills pursuant to which such individuals and entities have agreed, among other things, to vote their shares of common stock of the Company in favor of the approval of the Merger Agreement at a meeting of the Company’s stockholders to be held for the purpose of approving the Merger Agreement. Collectively, the signatories of the Voting and Support Agreement own approximately 51.8% of all Blue Buffalo outstanding shares, thus ensuring that the Proposed Transaction will be pushed through. Significantly, the Merger agreement does not contain any “majority of the minority provision” in order to protect Plaintiff and other public stockholders. As such, no vote of the stockholders of the Company will even take place. 75. Accordingly, the Company’s true value is compromised by the consideration offered in the Proposed Transaction. Potential Conflicts of Interest 76. The sales process as indicated in the Preliminary Information Statement leading up to the Proposed Transaction shows serious flaws in the supposed unbiased nature of the decision to enter into the Proposed Transaction. 77. In addition to the clearly flawed objective nature of the Board members who ran and voted on the Proposed Transaction, the breakdown of the benefits of the deal indicate that Blue Buffalo insiders are the primary beneficiaries of the Proposed Transaction, not the Company’s public stockholders. The Board and the Company’s executive officers are conflicted because they Plaintiff and the public stockholders of Blue Buffalo. 78. Certain insiders stand to receive massive financial benefits as a result of the Proposed Transaction. Notably, Company insiders, including the Individual Defendants, currently own large, illiquid portions of Company stock that will be exchanged for significant stakes in the combined corporation upon the consummation of the Proposed Transaction as follows: Number of Outstanding Percentage of Outstanding Shares of Company Common Stock Shares of Company Name and Address of Beneficial Owner (1) Owned (2) Common Stock Greater than 5% Stockholders: Invus, L.P. (3) 87,460,875 44.7 % Christopher T. Bishop (4)(5)(9)(10) 14,722,439 7.5 % The Bishop Family Limited Partnership (5) 12,147,914 6.2 % Wellington Management Group LLP (11) 12,981,942 6.6 % Named Executive Officers and Directors: William W. Bishop, Jr. (5)(6)(9) 14,130,149 7.2 % Michael Nathenson (7) 489,762 * William W. Bishop 27,318 * Raymond Debbane (8) 10,569 * Philippe Amouyal (8) 10,569 * Evren Bilimer (8) 10,569 * Aflalo Guimarães (8) 10,569 * Michael A. Eck 14,819 * Frances Frei 14,819 * Amy Schulman 14,819 * All directors and executive officers as a group (10 persons) 14,733,962 7.5 % 79. Furthermore, upon the consummation of the Proposed Transaction, each outstanding Company option, restricted stock unit (“RSU”), or restricted stock, whether vested or unvested, will be canceled and converted into the right to the merger consideration. As detailed below, certain of the Individual Defendants and Company insiders own hundreds of thousands of Company options for which they will receive consideration 80. Based on equity compensation holdings as of March 15, 2018, the number of vested and unvested Options held by the executive officers are as follows: William Bishop, Jr., 119,819.00 (unvested); Mike Nathenson, 489,762.00 (vested), 69,525.00 (unvested). unvested RSUs held by the executive officers are as follows: William Bishop, Jr., 17,998.00; Mike Nathenson, 10,461.00. None of the RSUs granted to the executive officers have vested. 82. Based on equity compensation holdings as of March 15, 2018, the number of fully vested shares of Restricted Stock held by our non-employee directors (as a group) are 114,051.00. 83. Moreover, certain employment agreements with Blue Buffalo executives, including certain directors, are entitled to severance packages should their employment be terminated under certain circumstances. These ‘golden parachute’ packages are significant, and will grant each director or officer entitled to them millions of dollars, compensation not shared by Blue Buffalo’s common stockholders. Specifically, they will grant large cash payouts as follows: Cash(1) Equity(2) Perquisites/ Benefits(3) Total Name ($) ($) ($) ($) Billy Bishop 2,000,000 3,470,293 N/A 5,460,293 Michael Nathenson 0 1,507,313 29,439 1,536,752 84. Additionally, at least one known Company Board member, CEO and Individual Defendant Billy Bishop, will continue in his role with the combined entity. Such employment carries with it significant compensation, including a base salary of $650,000 and bonuses and equity awards totaling well over $2 million, not shared amongst Plaintiff or Blue Buffalo public stockholders. 85. It is no wonder that, in light of the extremely lucrative profits for themselves, the Board allowed the Company to be sold far under its proper value in order to secure a quick sale. 86. Moreover, the retention of two financial advisors by the Company in the Proposed Transaction raises serious conflict related questions, especially as the Preliminary Information Statement does not give any reasoning as to why multiple financial advisors were hired, or, more specifically, why it was necessary to hire Centerview given that J.P. Morgan was already retained by the Company to act as a financial advisor. 87. The hiring of two financial advisors when one would have sufficed, and/or the Preliminary Information Statement’s lack of clarity on the issue, is especially important when considering that both financial firms will be paid $22 million each (for a total of $44 million). The the lack of proper process leading up to the Proposed Transaction. 88. Thus, while the Proposed Transaction is not in the best interests of Blue Buffalo stockholders, it will produce lucrative benefits for the Company’s officers and directors. The Materially Misleading and/or Incomplete Preliminary Information Statement 89. On March 19, 2018, Blue Buffalo filed with the SEC a materially misleading and incomplete Preliminary Information Statement that failed to provide the Company’s stockholders with material information and/or provides them with materially misleading information critical to the total mix of information available to the Company’s stockholders concerning the financial and procedural fairness of the Proposed Transaction, and therefore is unable to be relied upon by Plaintiff and other Blue Buffalo shareholders to determine whether they should seek appraisal for their Blue Buffalo stock. Omissions and/or Material Misrepresentations Concerning the Sales Process leading up to the Proposed Transaction 90. Specifically, the Preliminary Information Statement fails to provide material information concerning the process conducted by the Company and the events leading up to the Proposed Transaction. In particular, the Preliminary Information Statement fails to disclose: a. The Preliminary Information Statement fails to disclose the basis for the Board not establishing a special committee of the Board, consisting of independent Board members, was created to run the sales process; b. The Preliminary Information Statement fails to disclose the basis for the Board allowing the sales process to be run by Billy Bishop and/or agents of the Bishop Family and Invus, who together control the Company; c. The Preliminary Information Statement fails to why no market check was carried out at any point during the sales process; d. The Preliminary Information Statement fails to disclose whether any third parties was ever contacted by the Company or by anyone on the Company’s third party or their agents contacted the Company about any such transaction; e. The Preliminary Information Statement fails to disclose why the Board allowed employment matters related to Billy Bishop to be addressed before the Merger Agreement was finalized; f. The Preliminary Information Statement fails to disclose the specific reasoning for the Board’s decision to hire to financial advisors rather than one; g. The Preliminary Information Statement fails to disclose the specific criteria that would cause the standstill provisions contained in the non-disclosure agreement between General Mills and Blue Buffalo to fall away; and h. The Preliminary Information Statement fails to disclose the basis for the Company agreeing to the onerous terms of the Non-Solicitation provision in the merger agreement. Omissions and/or Material Misrepresentations Concerning Blue Buffalo’s Financial Projections 91. The Preliminary Information Statement fails to provide material information concerning financial projections provided by Blue Buffalo’s management and relied upon by J.P. Morgan and Centerview in their analyses. The Preliminary Information Statement discloses management-prepared financial projections for the Company that are materially misleading. The Preliminary Information Statement indicates that the financial projections were provided to J.P. Morgan and Centerview for use in connection with performing their respective financial analyses. Accordingly, the Preliminary Information Statement should have, but fails to provide, certain information in the projections that Blue Buffalo’s management provided to the Board and J.P. Morgan and Centerview. Courts have uniformly stated that “projections … are probably among the most highly-prized disclosures by investors. Investors can come up with their own estimates of discount rates or [] market multiples. What they cannot hope to do is replicate management’s inside view of the company’s prospects.” In re Netsmart Techs., Inc. S’holders Litig., 924 A.2d 171, 201-203 (Del. Ch. 2007). concerning the financial projections prepared by Blue Buffalo management. Specifically, the Preliminary Information Statement fails to disclose the material line items for the following metrics: a. Net Revenue; b. Adjusted Operating Income; c. Net interest expense; d. Income before taxes; e. Adjusted Net Income; f. Adjusted EBITDA; g. Depreciation and Amortization h. Stock-based compensation i. Capital Expenditures 93. Additionally, the Preliminary Information Statement provides several non- Generally Accepted Accounting Principles (“GAAP”) financial metrics, adjusted operating income, adjusted net income, adjusted EBITDA, and unlevered free cash flows, but fails disclose a reconciliation of all non-GAAP to GAAP metrics. 94. This information is necessary to provide Company stockholders a complete and accurate picture of the sales process and its fairness. Without this information, stockholders were not fully informed as to Defendants’ actions, including those that may have been taken in bad faith, and cannot fairly assess the process. And, without all material information, Blue Buffalo stockholders are unable to make a fully informed decision in connection with the Proposed Transaction and their appraisal rights, and face irreparable harm, warranting the injunctive relief sought herein. 95. Without accurate projection data presented in the Preliminary Information Statement, Plaintiff and other stockholders of Blue Buffalo are unable to properly evaluate the Company’s true worth, the accuracy of J.P. Morgan or Centerview’s financial analyses, or make under the terms of the Proposed Transaction. 96. In addition, the Individual Defendants knew or recklessly disregarded that the Preliminary Information Statement omits the material information concerning the Proposed Transaction and contains the materially incomplete and misleading information discussed above depriving the stockholders of an informed decision regarding whether to seek appraisal. 97. By the acts, transactions, and courses of conduct alleged herein, the Individual Defendants, individually and as part of a common plan or scheme, and in breach of their fiduciary duties to Plaintiff, unfairly deprived Plaintiff of his ability to make intelligent and informed decisions about whether seek appraisal, and deceived Plaintiff. 98. Plaintiff is immediately threatened by the wrongs complained of herein and lacks an adequate remedy at law. Accordingly, Plaintiff seeks injunctive and other equitable relief to prevent the irreparable injury that she and the Company’s other stockholders will continue to suffer absent judicial intervention. 99. Without accurate projection data presented in the Preliminary Information Statement, Plaintiff and other shareholders of Blue Buffalo are unable to properly evaluate the Company’s true worth, the accuracy of J.P. Morgan and Centerview’s financial analyses, or make an informed decision whether to seek appraisal for their Company stock in lieu of the consideration offered in the Proposed Transaction. Omissions and/or Material Misrepresentations Concerning the Financial Analyses by J.P. Morgan 100. In the Preliminary Information Statement, J.P. Morgan describes its respective fairness opinion and the various valuation analyses performed to render such opinion. However, the descriptions fail to include necessary underlying data, support for conclusions, or the existence of, or basis for, underlying assumptions. Without this information, one cannot replicate the analyses, confirm the valuations or evaluate the fairness opinions. 101. With respect to the Public Trading Multiples Analysis, the Preliminary Information Statement fails to disclose the following: each company analyzed; b. The objective selection criteria for each of the selected companies, including the reason for including only one comparable company that operates in the same industry as Blue Buffalo, while the remaining five operate in disparate industries such as clothing and apparel; and c. Whether J.P. Morgan performed any type of benchmarking analysis in relation to the companies analyzed. 102. With respect to the Discounted Cash Flow Analysis, the Preliminary Information Statement fails to disclose the following: a. The specific inputs and assumptions used to calculate the perpetuity growth rate of 2.5% to 3.5% applied to the unlevered free cash flow of the Company during Calendar year 2022; b. The specific inputs and assumptions used to calculate the discount rate range of 8.25% to 9.25%; c. The quantity and source of the WACC assumptions and value of the weighted average cost of capital used in the analysis; d. The value of the unlevered free cash flows used in the analysis; and e. How J.P. Morgan treated stock-based compensation expense in its analysis. 103. With respect to the Selected Transactions Analysis, the Preliminary Information Statement fails to disclose the following: a. The specific multiples used to calculate the FV/Adjusted EBITDA value for each compared transaction; b. The date on which each selected transaction closed; c. The value of each selected transaction; and d. Whether J.P. Morgan performed any type of benchmarking analysis in relation to the transactions analyzed decision on whether to seek appraisal of their shares in lieu of the consideration offered under the terms of the Proposed Transaction. 105. Without the omitted information identified above, Blue Buffalo’s public stockholders are missing critical information necessary to evaluate whether the proposed consideration truly maximizes stockholder value and serves their interests. Moreover, without the key financial information and related disclosures, Blue Buffalo’s public stockholders cannot gauge the reliability of the fairness opinion and the Board’s determination that the Proposed Transaction is in their best interests, and therefore cannot make an informed decision as to whether to seek appraisal for their shares of Blue Buffalo stock in lieu of the consideration offered in the Proposed Transaction. Omissions and/or Material Misrepresentations Concerning the Financial Analyses by Centerview 106. In the Preliminary Information Statement, Centerview describes its respective fairness opinion and the various valuation analyses performed to render such opinion. However, the descriptions fail to include necessary underlying data, support for conclusions, or the existence of, or basis for, underlying assumptions. Without this information, one cannot replicate the analyses, confirm the valuations or evaluate the fairness opinions. 107. With respect to the Selected Public Company Analysis, the Preliminary Information Statement fails to disclose the following: a. The specific multiples used to calculate the Enterprise Value/2018E Adjusted EBITDA of each selected company; b. The objective selection criteria for each of the selected companies, including the reason for including only one comparable company that operates in the same industry as Blue Buffalo; and c. Whether Centerview performed any type of benchmarking analysis in relation to the companies analyzed. Statement fails to disclose the following: a. The specific inputs and assumptions used to calculate the perpetuity growth rates range of 2.5% to 3.5% to the Company’s fully taxed unlevered free cash flows for the terminal year; b. The specific inputs and assumptions used to calculate the discount rate range of 8.5% to 9.5%; c. The quantity and source of the WACC assumptions and value of the weighted average cost of capital used in the analysis; and d. The value of the unlevered free cash flows used in the analysis. 109. With respect to the Selected Transactions Analysis, the Preliminary Information Statement fails to disclose the following: a. The specific multiples used to calculate the Enterprise Value/Adjusted EBITDA value for each compared transaction; b. The date on which each selected transaction closed; c. The value of each selected transaction; d. Whether Centerview performed any type of benchmarking analysis in relation to the transactions analyzed. 110. These disclosures are critical for stockholders to be able to make an informed decision on whether to seek appraisal of their shares in lieu of the consideration offered under the terms of the Proposed Transaction. 111. Without the omitted information identified above, Blue Buffalo’s public stockholders are missing critical information necessary to evaluate whether the proposed consideration truly maximizes stockholder value and serves their interests. Moreover, without the key financial information and related disclosures, Blue Buffalo’s public stockholders cannot gauge the reliability of the fairness opinion and the Board’s determination that the Proposed Transaction is in their best interests, and therefore cannot make an informed decision as to whether to seek Transaction. FIRST COUNT Claim for Breach of Fiduciary Duties (Against the Individual Defendants) 112. Plaintiff repeats all previous allegations as if set forth in full herein. 113. The Individual Defendants have violated their fiduciary duties of care, loyalty and good faith owed to Plaintiff and the Company’s public stockholders. 114. By the acts, transactions and courses of conduct alleged herein, Defendants, individually and acting as a part of a common plan, are attempting to unfairly deprive Plaintiff and other members of the Class of the true value of their investment in Blue Buffalo. 115. As demonstrated by the allegations above, the Individual Defendants failed to exercise the care required, and breached their duties of loyalty and good faith owed to the stockholders of Blue Buffalo by entering into the Proposed Transaction through a flawed and unfair process and failing to take steps to maximize the value of Blue Buffalo to its public stockholders. 116. Indeed, Defendants have accepted an offer to sell Blue Buffalo at a price that fails to reflect the true value of the Company, thus depriving stockholders of the reasonable, fair and adequate value of their shares. 117. Moreover, the Individual Defendants breached their duty of due care and candor by failing to disclose to Plaintiff and the Class all material information necessary for them to make an informed decision as to whether to seek appraisal for their shares of Blue Buffalo stock in lieu of the consideration offered in the Proposed Transaction. 118. The Individual Defendants dominate and control the business and corporate affairs of Blue Buffalo, and are in possession of private corporate information concerning Blue Buffalo’s assets, business and future prospects. Thus, there exists an imbalance and disparity of knowledge and economic power between them and the public stockholders of Blue Buffalo which makes it 119. By reason of the foregoing acts, practices and course of conduct, the Individual Defendants have failed to exercise due care and diligence in the exercise of their fiduciary obligations toward Plaintiff and the other members of the Class. 120. As a result of the actions of the Individual Defendants, Plaintiff and the Class will suffer irreparable injury in that they have not and will not receive their fair portion of the value of Blue Buffalo’s assets and have been and will be prevented from obtaining a fair price for their common stock. 121. Unless the Individual Defendants are enjoined by the Court, they will continue to breach their fiduciary duties owed to Plaintiff and the members of the Class, all to the irreparable harm of the Class. 122. Plaintiff and the members of the Class have no adequate remedy at law. Only through the exercise of this Court’s equitable powers can Plaintiff and the Class be fully protected from the immediate and irreparable injury which Defendants’ actions threaten to inflict. SECOND COUNT Violations of Section 14(a) of the Exchange Act (Against All Defendants) 123. Plaintiff repeats all previous allegations as if set forth in full herein. 124. Defendants have disseminated the Preliminary Information Statement with the intention of soliciting stockholders in favor of the Proposed Transaction. 125. Section 14(a) of the Exchange Act requires full and fair disclosure in connection with the Proposed Transaction. Specifically, Section 14(a) provides that: It shall be unlawful for any person, by the use of the mails or by any means or instrumentality of interstate commerce or of any facility of a national securities exchange or otherwise, in contravention of such rules and regulations as the [SEC] may prescribe as necessary or appropriate in the public interest or for the protection of investors, to solicit or to permit the use of his name to security) registered pursuant to section 78l of this title. 126. As such, SEC Rule 14a-9, 17 C.F.R. 240.14a-9, states the following: No solicitation subject to this regulation shall be made by means of any proxy statement, form of proxy, notice of meeting or other communication, written or oral, containing any statement which, at the time and in the light of the circumstances under which it is made, is false or misleading with respect to any material fact, or which omits to state any material fact necessary in order to make the statements therein not false or misleading or necessary to correct any statement in any earlier communication with respect to the solicitation of a proxy for the same meeting or subject matter which has become false or misleading. 127. The Preliminary Information Statement was prepared in violation of Section 14(a) because it is materially misleading in numerous respects and omits material facts, including those set forth above. Moreover, in the exercise of reasonable care, Defendants knew or should have known that the Preliminary Information Statement is materially misleading and omits material facts that are necessary to render them non-misleading. 128. The Individual Defendants had actual knowledge or should have known of the misrepresentations and omissions of material facts set forth herein. 129. The Individual Defendants were at least negligent in filing the Preliminary Information Statement that was materially misleading and/or omitted material facts necessary to make the Preliminary Information Statement not misleading. 130. The misrepresentations and omissions in the Preliminary Information Statement are material to Plaintiff and the Class, and Plaintiff and the Class will be deprived of its entitlement to decide whether to seek appraisal of their shares in lieu of the consideration offered under the terms of the Proposed Transaction on the basis of complete information if such misrepresentations and omissions are not corrected prior to the consummation of the Proposed Transaction. Violations of Section 20(a) of the Exchange Act (Against all Individual Defendants) 131. Plaintiff repeats all previous allegations as if set forth in full herein. 132. The Individual Defendants were privy to non-public information concerning the Company and its business and operations via access to internal corporate documents, conversations and connections with other corporate officers and employees, attendance at management and Board meetings and committees thereof and via reports and other information provided to them in connection therewith. Because of their possession of such information, the Individual Defendants knew or should have known that the Preliminary Information Statement was materially misleading to Company stockholders. 133. The Individual Defendants were involved in drafting, producing, reviewing and/or disseminating the materially false and misleading statements complained of herein. The Individual Defendants were aware or should have been aware that materially false and misleading statements were being issued by the Company in the Preliminary Information Statement and nevertheless approved, ratified and/or failed to correct those statements, in violation of federal securities laws. The Individual Defendants were able to, and did, control the contents of the Preliminary Information Statement. The Individual Defendants were provided with copies of, reviewed and approved, and/or signed the Preliminary Information Statement before its issuance and had the ability or opportunity to prevent its issuance or to cause it to be corrected. 134. The Individual Defendants also were able to, and did, directly or indirectly, control the conduct of Blue Buffalo’s business, the information contained in its filings with the SEC, and its public statements. Because of their positions and access to material non-public information available to them but not the public, the Individual Defendants knew or should have known that the misrepresentations specified herein had not been properly disclosed to and were being misleading. As a result, the Individual Defendants are responsible for the accuracy of the Preliminary Information Statement and are therefore responsible and liable for the misrepresentations contained herein. 135. The Individual Defendants acted as controlling persons of Blue Buffalo within the meaning of Section 20(a) of the Exchange Act. By reason of their position with the Company, the Individual Defendants had the power and authority to cause Blue Buffalo to engage in the wrongful conduct complained of herein. The Individual Defendants controlled Blue Buffalo and all of its employees. As alleged above, Blue Buffalo is a primary violator of Section 14 of the Exchange Act and SEC Rule Preliminary Information Statement. By reason of their conduct, the Individual Defendants are liable pursuant to section 20(a) of the Exchange Act. WHEREFORE, Plaintiff demands injunctive relief, in its favor and in favor of the Class, and against the Defendants, as follows: A. Ordering that this action may be maintained as a class action and certifying Plaintiff as the Class representatives and Plaintiff’s counsel as Class counsel; B. Enjoining the Proposed Transaction; C. In the event Defendants consummate the Proposed Transaction, rescinding it and setting it aside or awarding rescissory damages to Plaintiff and the Class; D. Declaring and decreeing that the Merger Agreement was agreed to in breach of the fiduciary duties of the Individual Defendants and is therefore unlawful and unenforceable; E. Directing the Individual Defendants to exercise their fiduciary duties to commence a sale process that is reasonably designed to secure the best possible consideration for Blue Buffalo and obtain a transaction which is in the best interests of Blue Buffalo and its stockholders; F. Directing defendants to account to Plaintiff and the Class for damages sustained because of the wrongs complained of herein; Plaintiff’s attorneys’ and experts’ fees; and H. Granting such other and further relief as this Court may deem just and proper. DEMAND FOR JURY TRIAL Plaintiff hereby demands a jury on all issues which can be heard by a jury. Dated: March 29, 2018 Respectfully submitted, LAW OFFICE OF NICOLE A. VENO, LLC By: /s/ Nicole A. Veno Nicole A. Veno (ct29373) 573 Hopmeadow Street Simsbury, CT 06070 Telephone: (860) 474-4024 Facsimile: (860) 717-3207 [email protected] BRODSKY & SMITH, LLC Evan J. Smith (pro hac vice forthcoming) Marc L. Ackerman (pro hac vice forthcoming) Two Bala Plaza, Ste. 510 Bala Cynwyd, PA 19004 Phone: (610) 667-6200 Facsimile (610) 667-9029 [email protected] [email protected] Attorneys for Plaintiff
securities
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UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - x FRANCES KALENDER, on behalf of herself and all others similarly situated, CLASS ACTION COMPLAINT AND Plaintiffs, v. DEMAND FOR JURY TRIAL 1:20-cv-3400 MIIR INC., Defendant. : : : : : : : : : : : : - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - x INTRODUCTION 1. Plaintiff FRANCES KALENDER, on behalf of herself and others similarly situated, asserts the following claims against Defendant MIIR INC. as follows. 2. Plaintiff is a visually-impaired and legally blind person who requires screen- reading software to read website content using her computer. Plaintiff uses the terms “blind” or “visually-impaired” to refer to all people with visual impairments who meet the legal definition of blindness in that they have a visual acuity with correction of less than or equal to 20 x 200. Some blind people who meet this definition have limited vision. Others have no vision. 3. Based on a 2010 U.S. Census Bureau report, approximately 8.1 million people in the United States are visually impaired, including 2.0 million who are blind, and according to the American Foundation for the Blind’s 2015 report, approximately 400,000 visually impaired persons live in the State of New York. 4. Plaintiff brings this civil rights action against Defendant for its failure to design, construct, maintain, and operate its website to be fully accessible to and independently usable by Plaintiff and other blind or visually-impaired people. Defendant’s denial of full and equal access to its website, and therefore denial of its goods and services offered thereby, is a violation of Plaintiff’s rights under the Americans with Disabilities Act (“ADA”). 5. Because Defendant’s website, www.miir.com (the “Website”), is not equally accessible to blind and visually impaired consumers, it violates the ADA. Plaintiff seeks a permanent injunction to cause a change in Defendant’s corporate policies, practices, and procedures so that Defendant’s website will become and remain accessible to blind and visually-impaired consumers. JURISDICTION AND VENUE 6. This Court has subject-matter jurisdiction over this action under 28 U.S.C. § 1331 and 42 U.S.C. § 12181, as Plaintiff’s claims arise under Title III of the ADA, 42 U.S.C. § 12181, et seq., and 28 U.S.C. § 1332. 7. This Court has supplemental jurisdiction under 28 U.S.C. § 1367 over Plaintiff’s New York City Human Rights Law, N.Y.C. Admin. Code § 8-101 et seq., (“NYCHRL”) claims. 8. Venue is proper in this district under 28 U.S.C. §1391(b)(1) and (2) because Defendant conducts and continues to conduct a substantial and significant amount of business in this District, and a substantial portion of the conduct complained of herein occurred in this District because Plaintiff attempted to utilize, on a number of occasions, the subject Website within this Judicial District. 9. Defendant is subject to personal jurisdiction in this District. Defendant has been and is committing the acts or omissions alleged herein in the Southern District of New York that caused injury and violated rights the ADA prescribes to Plaintiff and to other blind and other visually impaired-consumers. A substantial part of the acts and omissions giving rise to Plaintiff’s claims occurred in this District: on several separate occasions, Plaintiff has been denied the full use and enjoyment of the facilities, goods and services offered to the general public, on Defendant’s Website in New York County. These access barriers that Plaintiff encountered have caused a denial of Plaintiff’s full and equal access multiple times in the past, and now deter Plaintiff on a regular basis from accessing the Defendant’s Website in the future. 10. This Court is empowered to issue a declaratory judgment under 28 U.S.C. §§ 2201 and 2202. THE PARTIES 11. Plaintiff FRANCES KALENDER, at all relevant times, is and was a resident of Kings County, New York. 12. Plaintiff is a blind, visually-impaired handicapped person and a member of a protected class of individuals under the ADA, under 42 U.S.C. § 12102(1)-(2), and the regulations implementing the ADA set forth at 28 CFR §§ 36.101 et seq., and NYCHRL. 13. Defendant is and was at all relevant times a Washington Corporation doing business in New York. 14. Defendant’s Website, and its goods, and services offered thereupon, is a public accommodation within the definition of Title III of the ADA, 42 U.S.C. § 12181(7). NATURE OF ACTION 15. The Internet has become a significant source of information, a portal, and a tool for conducting business, doing everyday activities such as shopping, learning, banking, researching, as well as many other activities for sighted, blind and visually- impaired persons alike. 16. In today’s tech-savvy world, blind and visually impaired people have the ability to access websites using keyboards in conjunction with screen access software that vocalizes the visual information found on a computer screen or displays the content on a refreshable Braille display. This technology is known as screen-reading software. Screen-reading software is currently the only method a blind or visually- impaired person may use to independently access the internet. Unless websites are designed to be read by screen-reading software, blind and visually-impaired persons are unable to fully access websites, and the information, products, goods and contained thereon. 17. Blind and visually-impaired users of Windows operating system-enabled computers and devices have several screen reading software programs available to them. Some of these programs are available for purchase and other programs are available without the user having to purchase the program separately. Job Access With Speech, otherwise known as “JAWS” is currently the most popular, separately purchased and downloaded screen-reading software program available for a Windows computer. Another popular screen-reading software program available for a Windows computer is NonVisual Desktop Access “NVDA”. 18. For screen-reading software to function, the information on a website must be capable of being rendered into text. If the website content is not capable of being rendered into text, the blind or visually-impaired user is unable to access the same content available to sighted users. 19. The international website standards organization, the World Wide Web Consortium, known throughout the world as W3C, has published version 2.1 of the Web Content Accessibility Guidelines (“WCAG 2.1”). WCAG 2.1 are well- established guidelines for making websites accessible to blind and visually- impaired people. These guidelines are universally followed by most large business entities and government agencies to ensure their websites are accessible. 20. Non-compliant websites pose common access barriers to blind and visually- impaired persons. Common barriers encountered by blind and visually impaired persons include, but are not limited to, the following: a. A text equivalent for every non-text element is not provided; b. Title frames with text are not provided for identification and navigation; c. Equivalent text is not provided when using scripts; d. Forms with the same information and functionality as for sighted persons are not provided; e. Information about the meaning and structure of content is not conveyed by more than the visual presentation of content; f. Text cannot be resized without assistive technology up to 200% without losing content or functionality; g. If the content enforces a time limit, the user is not able to extend, adjust or disable it; h. Web pages do not have titles that describe the topic or purpose; i. The purpose of each link cannot be determined from the link text alone or from the link text and its programmatically determined link context; j. One or more keyboard operable user interface lacks a mode of operation where the keyboard focus indicator is discernible; k. The default human language of each web page cannot be programmatically determined; l. When a component receives focus, it may initiate a change in context; m. Changing the setting of a user interface component may automatically cause a change of context where the user has not been advised before using the component; n. Labels or instructions are not provided when content requires user input, which include captcha prompts that require the user to verify that he or she is not a robot; o. In content which is implemented by using markup languages, elements do not have complete start and end tags, elements are not nested according to their specifications, elements may contain duplicate attributes, and/or any IDs are not unique; p. Inaccessible Portable Document Format (PDFs); and, q. The name and role of all User Interface elements cannot be programmatically determined; items that can be set by the user cannot be programmatically set; and/or notification of changes to these items is not available to user agents, including assistive technology. STATEMENT OF FACTS 21. Defendant is a drinkware and bottle company that owns and operates www.miir.com (its “Website”), offering features which should allow all consumers to access the goods and services and which Defendant ensures the delivery of such goods throughout the United States, including New York State. 22. Defendant’s Website offers products and services for online sale and general delivery to the public. The Website offers features which ought to allow users to browse for items, access navigation bar descriptions, inquire about pricing, and avail consumers of the ability to peruse the numerous items offered for sale. 23. Plaintiff is a visually-impaired and legally blind person, who cannot use a computer without the assistance of screen-reading software. Plaintiff is, however, a proficient NVDA screen-reader user and uses it to access the Internet. Plaintiff has visited the Website on separate occasions using a screen-reader. 24. On multiple occasions, the last occurring in January of 2020, Plaintiff visited Defendant’s website, www.miir.com, to make a purchase. Despite her efforts, however, Plaintiff was denied a shopping experience similar to that of a sighted individual due to the website’s lack of a variety of features and accommodations, which effectively barred Plaintiff from being able to determine what specific products were offered for sale. 25. Many features on the Website lacks alt. text, which is the invisible code embedded beneath a graphical image. As a result, Plaintiff was unable to differentiate what products were on the screen due to the failure of the Website to adequately describe its content. Such issues were predominant in the section where Plaintiff was attempting, but was unsuccessful, in making a purchase. 26. Many features on the Website also fail to Add a label element or title attribute for each field. This is a problem for the visually impaired because the screen reader fails to communicate the purpose of the page element. It also leads to the user not being able to understand what he or she is expected to insert into the subject field. As a result, Plaintiff and similarly situated visually impaired users of Defendant’s Website are unable to enjoy the privileges and benefits of the Website equally to sighted users. 27. Many pages on the Website also contain the same title elements. This is a problem for the visually impaired because the screen reader fails to distinguish one page from another. In order to fix this problem, Defendant must change the title elements for each page. 28. The Website also contained a host of broken links, which is a hyperlink to a non- existent or empty webpage. For the visually impaired this is especially paralyzing due to the inability to navigate or otherwise determine where one is on the website once a broken link is encountered. For example, upon coming across a link of interest, Plaintiff was redirected to an error page. However, the screen-reader failed to communicate that the link was broken. As a result, Plaintiff could not get back to her original search. 29. These access barriers effectively denied Plaintiff the ability to use and enjoy Defendant’s website the same way sighted individuals do. 30. It is, upon information and belief, Defendant’s policy and practice to deny Plaintiff, along with other blind or visually-impaired users, access to Defendant’s website, and to therefore specifically deny the goods and services that are offered to the general public. Due to Defendant’s failure and refusal to remove access barriers to its website, Plaintiff and visually-impaired persons have been and are still being denied equal access to Defendant’s Website, and the numerous goods and services and benefits offered to the public through the Website. 31. Due to the inaccessibility of Defendant’s Website, blind and visually-impaired customers such as Plaintiff, who need screen-readers, cannot fully and equally use or enjoy the facilities, products, and services Defendant offers to the public on its Website. The access barriers Plaintiff encountered have caused a denial of Plaintiff’s full and equal access in the past, and now deter Plaintiff on a regular basis from equal access to the Website. 32. If the Website were equally accessible to all, Plaintiff could independently navigate the Website and complete a desired transaction as sighted individuals do. 33. Through her attempts to use the Website, Plaintiff has actual knowledge of the access barriers that make these services inaccessible and independently unusable by blind and visually-impaired people. 34. Because simple compliance with the WCAG 2.1 Guidelines would provide Plaintiff and other visually-impaired consumers with equal access to the Website, Plaintiff alleges that Defendant has engaged in acts of intentional discrimination, including but not limited to the following policies or practices: a. Constructing and maintaining a website that is inaccessible to visually-impaired individuals, including Plaintiff; b. Failure to construct and maintain a website that is sufficiently intuitive so as to be equally accessible to visually impaired individuals, including Plaintiff; and, c. Failing to take actions to correct these access barriers in the face of substantial harm and discrimination to blind and visually-impaired consumers, such as Plaintiff, as a member of a protected class. 35. Defendant therefore uses standards, criteria or methods of administration that have the effect of discriminating or perpetuating the discrimination of others, as alleged herein. 36. The ADA expressly contemplates the injunctive relief that Plaintiff seeks in this action. In relevant part, the ADA requires: In the case of violations of . . . this title, injunctive relief shall include an order to alter facilities to make such facilities readily accessible to and usable by individuals with disabilities . . . Where appropriate, injunctive relief shall also include requiring the . . . modification of a policy . . . 42 U.S.C. § 12188(a)(2). 37. Because Defendant’s Website has never been equally accessible, and because Defendant lacks a corporate policy that is reasonably calculated to cause its Website to become and remain accessible, Plaintiff invokes 42 U.S.C. § 12188(a)(2) and seeks a permanent injunction requiring Defendant to retain a qualified consultant acceptable to Plaintiff (“Agreed Upon Consultant”) to assist Defendant to comply with WCAG 2.1 guidelines for Defendant’s Website. Plaintiff seeks that this permanent injunction requires Defendant to cooperate with the Agreed Upon Consultant to: a. Train Defendant’s employees and agents who develop the Website on accessibility compliance under the WCAG 2.1 guidelines; b. Regularly check the accessibility of the Website under the WCAG 2.1 guidelines; c. Regularly test user accessibility by blind or vision-impaired persons to ensure that Defendant’s Website complies under the WCAG 2.1 guidelines; and, d. Develop an accessibility policy that is clearly disclosed on Defendant’s Websites, with contact information for users to report accessibility-related problems. 38. Although Defendant may currently have centralized policies regarding maintaining and operating its Website, Defendant lacks a plan and policy reasonably calculated to make them fully and equally accessible to, and independently usable by, blind and other visually-impaired consumers. 39. Defendant has, upon information and belief, invested substantial sums in developing and maintaining their Website and has generated significant revenue from the Website. These amounts are far greater than the associated cost of making their Website equally accessible to visually impaired customers. 40. Without injunctive relief, Plaintiff and other visually-impaired consumers will continue to be unable to independently use the Website, violating their rights. CLASS ACTION ALLEGATIONS 41. Plaintiff, on behalf of herself and all others similarly situated, seeks to certify a nationwide class under Fed. R. Civ. P. 23(a) and 23(b)(2): all legally blind individuals in the United States who have attempted to access Defendant’s Website and as a result have been denied access to the equal enjoyment of goods and services, during the relevant statutory period. 42. Plaintiff, on behalf of herself and all others similarly situated, seeks to certify a New York City subclass under Fed. R. Civ. P. 23(a) and 23(b)(2): all legally blind individuals in the City of New York who have attempted to access Defendant’s Website and as a result have been denied access to the equal enjoyment of goods and services offered, during the relevant statutory period. 43. Common questions of law and fact exist amongst the Class, including: a. Whether Defendant’s Website is a “public accommodation” under the ADA; b. Whether Defendant’s Website is a “place or provider of public accommodation” under the NYCHRL; c. Whether Defendant’s Website denies the full and equal enjoyment of its products, services, facilities, privileges, advantages, or accommodations to people with visual disabilities, violating the ADA; and d. Whether Defendant’s Website denies the full and equal enjoyment of its products, services, facilities, privileges, advantages, or accommodations to people with visual disabilities, violating the NYCHRL. 44. Plaintiff’s claims are typical of the Class. The Class, similarly to the Plaintiff, are severely visually impaired or otherwise blind, and claim that Defendant has violated the ADA or NYCHRL by failing to update or remove access barriers on its Website so either can be independently accessible to the Class. 45. Plaintiff will fairly and adequately represent and protect the interests of the Class Members because Plaintiff has retained and is represented by counsel competent and experienced in complex class action litigation, and because Plaintiff has no interests antagonistic to the Class Members. Class certification of the claims is appropriate under Fed. R. Civ. P. 23(b)(2) because Defendant has acted or refused to act on grounds generally applicable to the Class, making appropriate both declaratory and injunctive relief with respect to Plaintiff and the Class as a whole. 46. Alternatively, class certification is appropriate under Fed. R. Civ. P. 23(b)(3) because fact and legal questions common to Class Members predominate over questions affecting only individual Class Members, and because a class action is superior to other available methods for the fair and efficient adjudication of this litigation. 47. Judicial economy will be served by maintaining this lawsuit as a class action in that it is likely to avoid the burden that would be otherwise placed upon the judicial system by the filing of numerous similar suits by people with visual disabilities throughout the United States. FIRST CAUSE OF ACTION VIOLATIONS OF THE ADA, 42 U.S.C. § 12181 et seq. 48. Plaintiff, on behalf of herself and the Class Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 49. Section 302(a) of Title III of the ADA, 42 U.S.C. § 12101 et seq., provides: No individual shall be discriminated against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation by any person who owns, leases (or leases to), or operates a place of public accommodation. 42 U.S.C. § 12182(a). 50. Defendant’s Website is a public accommodations within the definition of Title III of the ADA, 42 U.S.C. § 12181(7). The Website is a service that is offered to the general public, and as such, must be equally accessible to all potential consumers. 51. Under Section 302(b)(1) of Title III of the ADA, it is unlawful discrimination to deny individuals with disabilities the opportunity to participate in or benefit from the products, services, facilities, privileges, advantages, or accommodations of an entity. 42 U.S.C. § 12182(b)(1)(A)(i). 52. Under Section 302(b)(1) of Title III of the ADA, it is unlawful discrimination to deny individuals with disabilities an opportunity to participate in or benefit from the products, services, facilities, privileges, advantages, or accommodation, which is equal to the opportunities afforded to other individuals. 42 U.S.C. § 12182(b)(1)(A)(ii). 53. Under Section 302(b)(2) of Title III of the ADA, unlawful discrimination also includes, among other things: [A] failure to make reasonable modifications in policies, practices, or procedures, when such modifications are necessary to afford such goods, services, facilities, privileges, advantages, or accommodations to individuals with disabilities, unless the entity can demonstrate that making such modifications would fundamentally alter the nature of such goods, services, facilities, privileges, advantages or accommodations; and a failure to take such steps as may be necessary to ensure that no individual with a disability is excluded, denied services, segregated or otherwise treated differently than other individuals because of the absence of auxiliary aids and services, unless the entity can demonstrate that taking such steps would fundamentally alter the nature of the good, service, facility, privilege, advantage, or accommodation being offered or would result in an undue burden. 42 U.S.C. § 12182(b)(2)(A)(ii)-(iii). 54. The acts alleged herein constitute violations of Title III of the ADA, and the regulations promulgated thereunder. Plaintiff, who is a member of a protected class of persons under the ADA, has a physical disability that substantially limits the major life activity of sight within the meaning of 42 U.S.C. §§ 12102(1)(A)-(2)(A). Furthermore, Plaintiff has been denied full and equal access to the Website, has not been provided services that are provided to other patrons who are not disabled, and has been provided services that are inferior to the services provided to non-disabled persons. Defendant has failed to take any prompt and equitable steps to remedy its discriminatory conduct. These violations are ongoing. 55. Under 42 U.S.C. § 12188 and the remedies, procedures, and rights set forth and incorporated therein, Plaintiff, requests relief as set forth below. SECOND CAUSE OF ACTION VIOLATIONS OF THE NYCHRL 56. Plaintiff, on behalf of herself and the New York City Sub-Class Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 57. N.Y.C. Administrative Code § 8-107(4)(a) provides that “It shall be an unlawful discriminatory practice for any person, being the owner, lessee, proprietor, manager, superintendent, agent or employee of any place or provider of public accommodation, because of . . . disability . . . directly or indirectly, to refuse, withhold from or deny to such person, any of the accommodations, advantages, facilities or privileges thereof.” 58. Defendant’s Website is a sales establishment and public accommodations within the definition of N.Y.C. Admin. Code § 8-102(9). 59. Defendant is subject to NYCHRL because it owns and operates its Website, making it a person within the meaning of N.Y.C. Admin. Code § 8-102(1). 60. Defendant is violating N.Y.C. Administrative Code § 8-107(4)(a) in refusing to update or remove access barriers to Website, causing its Website and the services integrated with such Website to be completely inaccessible to the blind. This inaccessibility denies blind patrons full and equal access to the facilities, products, and services that Defendant makes available to the non-disabled public. 61. Defendant is required to “make reasonable accommodation to the needs of persons with disabilities . . . any person prohibited by the provisions of [§ 8-107 et seq.] from discriminating on the basis of disability shall make reasonable accommodation to enable a person with a disability to . . . enjoy the right or rights in question provided that the disability is known or should have been known by the covered entity.” N.Y.C. Admin. Code § 8-107(15)(a). 62. Defendant’s actions constitute willful intentional discrimination against the Sub- Class on the basis of a disability in violation of the N.Y.C. Administrative Code § 8-107(4)(a) and § 8-107(15)(a) in that Defendant has: a. constructed and maintained a website that is inaccessible to blind class members with knowledge of the discrimination; and/or b. constructed and maintained a website that is sufficiently intuitive and/or obvious that is inaccessible to blind class members; and/or c. failed to take actions to correct these access barriers in the face of substantial harm and discrimination to blind class members. 63. Defendant has failed to take any prompt and equitable steps to remedy their discriminatory conduct. These violations are ongoing. 64. As such, Defendant discriminates, and will continue in the future to discriminate against Plaintiff and members of the proposed class and subclass on the basis of disability in the full and equal enjoyment of the products, services, facilities, privileges, advantages, accommodations and/or opportunities of its Website under § 8-107(4)(a) and/or its implementing regulations. Unless the Court enjoins Defendant from continuing to engage in these unlawful practices, Plaintiff and members of the class will continue to suffer irreparable harm. 65. Defendant’s actions were and are in violation of the NYCHRL and therefore Plaintiff invokes her right to injunctive relief to remedy the discrimination. 66. Plaintiff is also entitled to compensatory damages, as well as civil penalties and fines under N.Y.C. Administrative Code § 8-120(8) and § 8-126(a) for each offense as well as punitive damages pursuant to § 8-502. 67. Plaintiff is also entitled to reasonable attorneys’ fees and costs. 68. Under N.Y.C. Administrative Code § 8-120 and § 8-126 and the remedies, procedures, and rights set forth and incorporated therein Plaintiff prays for judgment as set forth below. THIRD CAUSE OF ACTION DECLARATORY RELIEF 69. Plaintiff, on behalf of herself and the Class and New York City Sub-Classes Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 70. An actual controversy has arisen and now exists between the parties in that Plaintiff contends, and is informed and believes that Defendant denies, that its Website contains access barriers denying blind customers the full and equal access to the products, services and facilities of its Website, which Defendant owns, operates and controls, fails to comply with applicable laws including, but not limited to, Title III of the Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., and N.Y.C. Admin. Code § 8-107, et seq. prohibiting discrimination against the blind. 71. A judicial declaration is necessary and appropriate at this time in order that each of the parties may know their respective rights and duties and act accordingly. PRAYER FOR RELIEF WHEREFORE, Plaintiff respectfully requests this Court grant the following relief: a. A preliminary and permanent injunction to prohibit Defendant from violating the Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y.C. Administrative Code § 8-107, et seq., and the laws of New York; b. A preliminary and permanent injunction requiring Defendant to take all the steps necessary to make its Website into full compliance with the requirements set forth in the ADA, and its implementing regulations, so that the Website is readily accessible to and usable by blind individuals; c. A declaration that Defendant owns, maintains and/or operates its Website in a manner that discriminates against the blind and which fails to provide access for persons with disabilities as required by Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y.C. Administrative Code § 8-107, et seq., and the laws of New York d. An order certifying the Class and Sub-Classes under Fed. R. Civ. P. 23(a) & (b)(2) and/or (b)(3), appointing Plaintiff as Class Representative, and her attorneys as Class Counsel; e. Compensatory damages in an amount to be determined by proof, including all applicable statutory and punitive damages and fines, to Plaintiff and the proposed class and subclasses for violations of their civil rights under New York City Human Rights Law and City Law; f. Pre- and post-judgment interest; g. An award of costs and expenses of this action together with reasonable attorneys’ and expert fees; and h. Such other and further relief as this Court deems just and proper. DEMAND FOR TRIAL BY JURY Pursuant to Fed. R. Civ. P. 38(b), Plaintiff demands a trial by jury on all questions of fact the Complaint raises. Dated: Hackensack, New Jersey May 1, 2020 STEIN SAKS, PLLC By: /s/ David P. Force David P. Force, Esq. [email protected] 285 Passaic Street Hackensack, NJ 07601 Tel: (201) 282-6500 ext 107 Fax: (201) 282-6501 ATTORNEYS FOR PLAINTIFF
civil rights, immigration, family
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UNITED STATES DISTRICT COURT EASTERN DISTRICT OF TENNESSEE AT CHATTANOOGA BENJAMIN SMITH, Individually and on Behalf of All Others Similarly Situated, Plaintiff, Civil Action No. 1:19-cv-78 CLASS ACTION v. U.S. XPRESS ENTERPRISES, INC., ERIC FULLER, ERIC PETERSON, JASON GREAR, MAX FULLER, LISA QUINN PATE, MERRILL LYNCH, PIERCE, FENNER & SMITH INCORPORATED, MORGAN STANLEY & CO. LLC, J.P. MORGAN SECURITIES LLC, WELLS FARGO SECURITIES, LLC, STEPHENS INC., STIFEL, NICOLAUS & COMPANY, INCORPORATED and WR SECURITIES, LLC, COMPLAINT FOR VIOLATIONS OF THE FEDERAL SECURITIES LAWS DEMAND FOR JURY TRIAL Defendants. INTRODUCTION Plaintiff Benjamin Smith (“Plaintiff”), by and through his undersigned attorneys, individually and on behalf of all other persons similarly situated, alleges the following based upon personal knowledge as to Plaintiff and Plaintiff’s own acts, and upon information and belief as to all other matters based on the investigation conducted by and through Plaintiff’s attorneys, which included, among other things, a review of the U.S. Securities and Exchange Commission (“SEC”) filings by U.S. Xpress Enterprises, Inc. (“U.S. Xpress” or the “Company”), media and analyst reports about the Company, as well as information readily obtainable on the internet. Plaintiff believes that substantial evidentiary support will exist for the allegations set forth herein after a reasonable opportunity for discovery. NATURE OF THE ACTION 1. Plaintiff brings this action under §§ 11 and 15 of the Securities Act of 1933 (the “Securities Act”), on behalf of all persons and entities, other than Defendants (defined herein), who purchased or otherwise acquired the publicly traded common stock of U.S. Xpress pursuant and/or traceable to the Company’s initial public offering completed in June 2018 (the “IPO”) seeking to recover compensable damages caused by Defendants’ violations of the Securities Act. 2. This action asserts strict liability claims under §§ 11 and 15 of the Securities Act against U.S. Xpress, certain current and/or former U.S. Xpress officers and directors, and the underwriters of the IPO. These claims specifically exclude any allegations of fraud, knowledge, recklessness or scienter, do not “sound in fraud” and are based solely on strict liability and negligence. 3. The claims in this action arise from the materially misleading Registration Statement and Prospectus (collectively the “Offering Documents”), defined infra, issued in connection with the IPO. In the IPO, Defendants offered and sold 16,668,000 shares of U.S. Xpress common stock to the public at a price of $16.00 per share. The Company received net proceeds from the IPO of approximately $245.2 million after deducting underwriting discounts and commissions and offering expenses. 4. To the detriment of Plaintiff and all those that bought shares in or traceable to the IPO, the negligently prepared Offering Documents omitted material information regarding the Company’s business prospects and financial health. As such, the Offering Documents contained untrue statements of material facts or omitted to state the facts necessary to make the statements made therein not misleading, thus violating the rules and regulations governing its preparation. Specifically, the Offering Documents failed to disclose: 2 (1) that a shortage of trucks was negatively impacting U.S. Xpress’s dedicated division; (2) that: (a) certain account shipping patterns had been performing differently than expected; and that, as a result (b) utilization and driver retention and hiring were being negatively affected; and that, as a result (c) U.S. Xpress’s dedicated accounts, including one large account, were being negatively impacted; and that, as a result (d) U.S. Xpress’s OTR division was providing continued support to the dedicated division; (3) that: (a) U.S. Xpress failed to stay informed regarding two large liability events; and that, as a result (b) U.S. Xpress’s insurance claim expense was understated; (4) and that U.S. Xpress’s cost per mile for driver wages and independent contractors was exceeding the Company’s internal expectations. 5. As a result of the foregoing, the statements contained in the Offering Documents were materially false and/or misleading and failed to state information required to be stated therein. 6. On November 1, 2018, U.S. Xpress issued a press release, also attached as exhibit 99.1 to the Form 8-K filed with the SEC, announcing the Company’s financial and operating results for the third fiscal quarter and nine months ending September 30, 2018. Therein, as well as during a conference call to discuss the results, U.S. Xpress disclosed how unusual shipping patterns were impacting its segments and how market challenges for drivers resulted in a year-to-year tractor count decrease. The Company and its executives also disclosed higher driver wages and independent contractor costs, lower than expected recruitment levels, and a higher insurance expense. 3 7. On this news, the price of U.S. Xpress’s common stock declined from a close of $10.14 per share on November 1, 2018 to a close of $7.10 per share on November 2, 2018, a drop of approximately 29.98%. 8. At the date of the filing of this action, less than a year after the IPO, U.S. Xpress’s common stock trades around $7.87 per share, a decline of $8.13 per share or 50.81% from the $16 IPO public price. JURISDICTION AND VENUE 9. The claims asserted herein arise under §§ 11 and 15 of the Securities Act, 15 U.S.C. §§ 77k and 77o. This Court has jurisdiction over this action pursuant to 28 U.S.C. § 1331 and § 22 of the Securities Act, 15 U.S.C. §77v. In connection with the acts, conduct and other wrongs alleged herein, Defendants, directly or indirectly, used the means and instrumentalities of interstate commerce, including the U.S. mails, and interstate telephone communications. 10. Venue is proper in this court pursuant to § 22 of the Securities Act, 15 U.S.C. § 77v. The Company maintains its principal executive offices in this District. The dissemination of the materially false and misleading statements occurred in this District. PARTIES A. Plaintiff 11. Plaintiff Benjamin Smith purchased U.S. Xpress securities pursuant and/or traceable to the Company’s Offering Documents for the IPO and was damaged thereby. B. The Company 12. Defendant U.S. Xpress is a publicly traded company incorporated in Nevada with its principal executive offices located at 4080 Jenkins Road, Chattanooga, Tennessee 37421. 4 Following the U.S. Xpress IPO, the Company’s common stock began trading on the New York Stock Exchange (“NYSE”) under the ticker symbol “USX.” C. The Individual Defendants 13. Defendant Eric Fuller was, at all relevant times, the President, Chief Executive Officer (“CEO”) and a director of U.S. Xpress. Defendant Eric Fuller signed or authorized the signing of the Registration Statemen filed with the SEC. 14. Defendant Eric Peterson (“Peterson”) was, at all relevant times, U.S. Xpress’s Chief Financial Officer (“CFO”), Treasurer and Secretary. Defendant Peterson signed or authorized the signing of the Registration Statement filed with the SEC. 15. Defendant Jason Grear (“Grear”) was, at all relevant times, a Director of U.S. Xpress. Defendant Grear signed or authorized the signing of the Registration Statement filed with the SEC. 16. Defendant Max Fuller was, at all relevant times, a Director of U.S. Xpress. Defendant Fuller signed or authorized the signing of the Registration Statement filed with the SEC. 17. Defendant Lisa Quinn Pate (“Pate”) was, at all relevant times, a Director of U.S. Xpress. Defendant Pate signed or authorized the signing of the Registration Statement filed with the SEC. 18. Defendants Eric Fuller, Peterson, Grear, Max Fuller, and Pate are collectively referred to herein as the “Individual Defendants” and together with U.S. Xpress as the “Defendants.” 19. The Individual Defendants are strictly liable for the materially untrue and misleading statements contained in the Offering Documents. By virtue of their positions with the Company, the Individual Defendants possessed the power and authority to control the contents of 5 U.S. Xpress’s Offering Documents, reports to the SEC, press releases, and presentations to securities analysts, money and portfolio managers, and market investors. D. The Underwriters Defendants 20. Under the terms and subject to the conditions in an underwriting agreement, the underwriters named below (the “Underwriter Defendants”) severally agreed to purchase, and U.S. Xpress and certain pre-IPO stockholders agreed to sell to them, the number of shares indicated below, for which the Underwriter Defendants collectively were paid approximately $16.7 million in discounts and commissions, excluding exercise of any over-allotment option: Number of Underwriter Shares Merrill Lynch, Pierce, Fenner & Smith Incorporated 5,348,644 Morgan Stanley & Co. LLC 5,348,664 J.P. Morgan Securities LLC 2,452,891 Wells Fargo Securities, LLC 2,452,891 Stephens Inc. 817,630 Stifel, Nicolaus & Company, Incorporated 817,630 WR Securities, LLC 817,630 Total 18,056,000 21. Defendant Merrill Lynch, Pierce, Fenner & Smith Incorporated (“Merrill Lynch”) served as an underwriter for the IPO. 22. Defendant Morgan Stanley & Co. LLC (“Morgan Stanley”) served as an underwriter for the IPO. 23. Defendant J.P. Morgan Securities LLC (“J.P. Morgan”) served as an underwriter for the IPO. 24. Defendant Wells Fargo Securities, LLC (“Wells Fargo”) served as an underwriter for the IPO. 25. Defendant Stephens Inc. (“Stephens”) served as an underwriter for the IPO. 6 26. Defendant Stifel, Nicolaus & Company, Incorporated (“Stifel”) served as an underwriter for the IPO. 27. Defendant WR Securities, LLC (“WR”) served as an underwriter for the IPO. 28. The Underwriter Defendants are liable for the false and misleading statements in the Offering Documents. The Underwriter Defendants assisted the Defendants in planning the IPO and were required to conduct an adequate and reasonable investigation into the business and operations of U.S. Xpress — a process known as a “due diligence” investigation. The Underwriter Defendants were required to conduct a due diligence investigation in order to participate in the IPO. During the course of their investigation, the Underwriter Defendants had continual access to confidential corporate information concerning U.S. Xpress’s operations and financial prospects. 29. In addition to availing themselves of virtually unlimited access to internal corporate documents, agents of the Underwriter Defendants met with U.S. Xpress’s lawyers, management and top executives and engaged in “drafting sessions” between at least March 2018 and May 2018. During these sessions, the Underwriter Defendants and the Defendants made joint decisions regarding: (i) the terms of the IPO, including the price at which U.S. Xpress shares would be sold to the public; (ii) the strategy to best accomplish the IPO; (iii) the information to be included in the Offering Documents; and (iv) what responses would be made to the SEC in connection with its review of the Offering Documents. As a result of those constant contacts and communications between the Underwriter Defendants’ representatives and U.S. Xpress’s management and top executives, the Underwriter Defendants knew of, or in the exercise of reasonable care should have known of, U.S. Xpress’s existing problems as alleged herein. 30. The Offering Documents, including documents incorporated by reference, contained materially untrue and misleading statements and/or omissions. Defendants negligently 7 allowed the Offering Documents to contain materially untrue and misleading statements and/or omissions to the extent that they knew or should have known that the Offering Documents were materially misleading, but failed to act in a reasonable manner to prevent the Offering Documents from being disseminated. 31. Plaintiff’s claims brought under §§ 11 and 15 of the Securities Act, 15 U.S.C. §§ 77k and 77o are based solely on claims of strict liability and/or the absence of any affirmative defense based on the reasonableness of the pertinent Defendants’ investigation into the true facts. These claims are not based on any allegation of fraud, intentional wrongdoing, or severe recklessness. SUBSTANTIVE ALLEGATIONS A. Background 32. U.S. Xpress describes itself as the fifth largest asset-based truckload carrier in the U.S. by revenue. The Company provides services using both its own truckload fleet and third- party carriers. U.S. Xpress’s fleet consists of more than 6,800 tractors and approximately 16,000 trailers. 33. U.S. Xpress divides its services into two reportable segments: the truckload segment and the brokerage segment. The truckload segment consists of asset-based truckload services which includes over-the-road (sometimes referred to as “OTR”) and dedicated contracts that as of March 31, 2018, represented 87% of U.S. Xpress’s revenues. The brokerage segment consists of non-asset-based freight brokerage services and as of the same date, represented 12% of the Company’s revenues. 34. U.S. Xpress describes the over-the-road contracts as the transport of a trailer of freight for a single customer, pursuant to a short-term contract, operated by one or two drivers for 8 a route between 450 and 1,050 miles in length. Opposingly, the dedicated contracts are contractually assigned drivers and equipment in multi-year contracts designed for customers’ 35. On May 7, 2018, the U.S. Xpress filed a registration statement on Form S-1 with the SEC. The registration statement was subsequently amended, with the final amended registration statement on Form S-1/A filed on June 11, 2018 (collectively, the “Registration Statement”). The Registration Statement was declared effected by the SEC on June 13, 2018. U.S. Xpress filed its final prospectus with the SEC on June 15, 2018 (the “Prospectus”). 36. In June 2018, U.S. Xpress completed its IPO. Defendants offered and sold 16,668,000 shares of U.S. Xpress common stock at a price to the public of $16.00 per share. The Company received net proceeds of approximately $245.2 million after deducting underwriting discounts, commissions, and offering expenses. B. The Company Goes Public by Means of the Materially Misleading Offering Documents 37. The Registration Statement, which was signed by each of the Individual Defendants, emphasizes the Company’s “improved performance” due to “asset optimization”: • Asset Optimization. • In 2015, we began to redesign our fleet renewal and maintenance programs with the goal of improving reliability, reducing downtime for all tractors and reducing maintenance costs on the older tractors in our fleet. These initiatives, among others, were intended to improve the quality of our assets by purchasing, maintaining and trading our tractors in a manner designed to optimize life cycle costs. • In addition, in early 2016 we began enhancing our asset utilization by analyzing our consolidated Truckload and Brokerage freight demand using optimization software, allocating the most profitable freight to our Truckload assets and outsourcing the remainder to third-party carriers. With more loads to choose from, we have more options for improving the pricing and miles on our company tractor and trailer assets. 9 38. Throughout the Registration Statement, Defendants also describe U.S. Xpress’s growth strategy to “capitalize on current favorable truckload environment”, stating in relevant Grow profitably as appropriate to the market cycle • Continue to leverage our service mix to manage through all market cycles • Grow our revenue base prudently with a focus on dedicated contract service and brokerage by cross-selling our services with existing customers and pursuing new customer opportunities • Maximize profitability for new freight across OTR and brokerage operations by selectively allocating freight to company assets • Seek favorable dedicated service contracts and brokerage freight to manage • Capitalize on current favorable truckload environment • Continue to secure rate increases in all of our service offerings • Strategically expand our fleet based on expected profitability and driver availability, including through our company-sponsored independent contractor lease program (which has grown from zero drivers in the second quarter of 2017 to approximately 485 drivers at March 31, 2018) • Leverage current market conditions to accelerate timeline for enhancement of network Emphasis added. 39. The Registration Statement identifies U.S. Xpress’s “competitive strengths” and emphasize a “complementary mix of services to afford flexibility and stability.” In relevant part: Complementary mix of services to afford flexibility and stability throughout economic cycles Our service offerings have unique characteristics and are subject to differing market forces, which we believe allows us to respond effectively through economic cycles. 10 OTR OTR business involves short-term customer contracts without pricing or volume guarantees that allow us to benefit from periods of supply and demand imbalance and price volatility. This is the largest part of our business and the overall truckload market, which is currently benefiting from strength in pricing and volumes described under “—Truckload Market.” Dedicated Dedicated business features committed rates, lanes and volumes under contracts that generally afford us greater revenue predictability over the contract period and help smooth the impact of market cycles. Additionally, our dedicated contract service offering generally has higher driver retention rates than our OTR service offering, which we believe is because our professional drivers prefer the more predictable time at home that dedicated routes offer. In addition, this increased visibility allows us to commit and invest fleet resources with a more predictable return profile. 40. The Registration Statement further describes how the Company seeks to “maintain flexibility through long-term enterprise planning” by “prioritizing growth in dedicated contract services.” In pertinent part: Maintain flexibility through long-term enterprise planning and conservative financial policies • Maximize our free cash flow generation by managing expenses, taxes and capital expenditures • Prioritize growth in dedicated contract services, which offers more predictable revenue streams and greater asset productivity • Prioritize growth in brokerage, which requires limited capital investment and affords network-balancing freight volumes • Monitor capital allocation to improve long-term return on invested capital • Maintain a conservative leverage profile after this offering. 41. In the risks section, the Registration Statement describes certain risks related to high deductibles on claims exposure that “may” occur, stating in relevant part: 11 We retain high deductibles on a significant portion of our claims exposure, which could significantly increase the volatility of, and decrease the amount of, our earnings and materially adversely affect our results of operations. We retain high deductibles on a significant portion of our claims exposure and related expenses associated with third-party bodily injury and property damage, employee medical expenses, workers’ compensation, physical damage to our equipment and cargo loss. We retain a deductible of approximately $5.0 million per occurrence for automobile bodily injury and property damage through our captive risk retention group and up to $500,000 per occurrence for workers’ compensation claims, both of which can make our insurance and claims expense higher or more volatile than if we maintained lower retentions. We are also responsible for the first $5.0 million aggregate in the $5.0 million to $10.0 million layer of excess insurance coverage for automobile bodily injury and property damage. Additionally, with respect to our third-party insurance, reduced capacity in the insurance market for trucking risks can make it more difficult to obtain both primary and excess insurance, can necessitate procuring insurance offshore, and could result in increases in collateral requirements on those primary lines that require securitization. 42. To the detriment of Plaintiff and all those that bought shares in or traceable to the IPO, the negligently prepared Registration Statement omitted material information regarding the Company’s business prospects and financial health. As such, the Registration Statement contained untrue statements of material facts or omitted to state the facts necessary to make the statements made therein not misleading, thus violating the rules and regulations governing its preparation. 43. More specifically, the statements identified above were materially false and/or misleading because they failed to disclose: (1) that a shortage of trucks was negatively impacting U.S. Xpress’s dedicated division; (2) that: (a) certain account shipping patterns had been performing differently than expected; and that, as a result (b) utilization and driver retention and hiring were being negatively affected; and that, as a result (c) U.S. Xpress’s dedicated accounts, including one large account, were being negatively 12 impacted; and that, as a result (d) U.S. Xpress’s OTR division was providing continued support to the dedicated division; (3) that: (a) U.S. Xpress failed to stay informed regarding two large liability events; and that, as a result (b) U.S. Xpress’s insurance claim expense was understated; (4) and that U.S. Xpress’s cost per mile for driver wages and independent contractors was exceeding the Company’s internal expectations. 44. The Offering Documents were also materially untrue and misleading because they failed to meet the requirements of Item 303 of Regulation S-K. 17 C.F.R. § 229.303(a)(3)(ii). Item 303 requires the disclosure of known trends that have had or are reasonably expected to have a material impact on a company’s business. As set forth in detail above, all of these trends were reasonably likely to have a negative impact on U.S. Xpress’s financial condition, and thus were required to be disclosed under Item 303. C. The Truth Begins to Emerge 45. On November 1, 2018, U.S. Xpress issued a press release, also attached as exhibit 99.1 to the Form 8-K filed with the SEC, announcing the Company’s financial and operating results for the third fiscal quarter and nine months ending September 30, 2018 (“Q3 2018 Press Release”). Therein, U.S. Xpress stated in relevant part: Eric Fuller, CEO and President, commented, “We continued to see the results of our initiatives and cultural overhaul in the third quarter of 2018 as we experienced our fifth consecutive quarter of year over year improvements in our operating ratio while generating the largest amount of net income during a single quarter in our Company’s history, a testament to our team’s efforts and dedication. However, we are far from satisfied with our operating performance for the third quarter, as we believe our seated truck count and miles per tractor could have performed better had we executed more effectively during the quarter. We have taken steps internally to address the relevant issues and both average seated truck count and average miles per tractor per working day have increased in October compared with the third quarter. Based on the strong freight volumes, rate environment and the 13 capacity currently being requested from our customers for the upcoming peak season during the fourth quarter, we feel well positioned to make 2018 the most profitable year in our history.” * * * Operating income for the third quarter of 2018 was $22.9 million which compares favorably to the $11.5 million achieved in the third quarter of 2017. This improvement was achieved despite incurring $7.6 million of incremental insurance and claims expense in the third quarter of 2018, as compared to the prior year period, partially offset by a $4.0 million gain on life insurance reflected in a reduction in salaries, wages, and benefits, or a net negative impact of approximately $0.05 to earnings per share. * * * Mr. Fuller said, “Market conditions remained strong in the third quarter as we saw our rates increase sequentially from the second quarter and are continuing to experience further increases into the fourth quarter. Market conditions for drivers, however, remained challenging during the quarter as we were unable to increase our tractor count despite improvements in our turnover percentage. The modest decline was primarily due to a deceleration in the pace of hiring through the first half of the quarter which has since reversed. We continue to execute on our initiatives that are focused on being a valued partner to our professional drivers by offering them increased miles, modern equipment, and a driver centric operations team.” * * * The dedicated division’s average revenue per tractor per week increased 5.0% in the third quarter of 2018 as compared to the third quarter of 2017. The increase was primarily the result of a 10.3% increase in the division’s revenue per mile partially offset by a 4.9% decrease in the division’s revenue miles per tractor per week. The division’s results continue to be impacted by certain accounts’ shipping patterns performing differently than expected which was first experienced in the second quarter of 2018. The Company made progress addressing the issue which resulted in a sequential improvement in utilization to a decline of 5.0% in the third quarter of 2018 from the 9.8% decline in utilization experienced in the second quarter of 2018. Emphasis added. 46. During a conference call to discuss the Company’s financial and operating results for the third fiscal quarter and nine months ending September 30, 2018 (“Q3 2018 Conf. Call”), Defendant Fuller stated in relevant part: 14 During the quarter, our over the road division supported contractual commitments in our dedicated division, which adversely impacted this division’s utilization. Initially, we thought the support would be reduced toward the beginning of the third quarter. However, it progressively increased and peaked during the quarter. Over the last 6 weeks, the support provided to our dedicated division by our over the road division has been reduced significantly due to increased traction in our recruiting efforts to fill these dedicated positions. Additionally, the market for drivers remained challenging through the third quarter, which resulted in a slight decline in our average tractor count as compared to the second quarter of 2018. Tractor count in our over the road division troughed in the back half of the third quarter as we experienced a slight deceleration in the pace of hiring, which has since reversed. Emphasis added. 47. During the conference call, regarding insurance claims, driver wages and independent contractor costs, Defendant Peterson stated in relevant part: To conclude, I thought it would be helpful to provide further insight into the variance of our results relative to our expectations as you think about modeling our business looking to the fourth quarter. Overall, when I think about the third quarter relative to our initiatives and where we thought we would be had you asked me two quarters ago, we are essentially in line with operating income expectations with the exception of the excess insurance and claims expense we incurred during the quarter, which we consider to be $3.6 million net of the life insurance benefit. When developing initial expectations prior to our IPO, we analyzed our rate per mile from our customers in conjunction with our cost per mile for driver wages and independent contractors as these line items have an interdependent relationship. Our rates, driver wages and independent contractor costs are all higher than expectations. Importantly, our rate has outpaced the increase in our driver and independent contractor costs and has been a net tailwind to our financial results. During the quarter, tractor utilization was approximately 100 basis points lower than expected in our over the road division and around 450 basis points lower in our dedicated division. However, a portion of this unanticipated shortfall in the dedicated utilization has been covered with incremental rate increases implemented during the third quarter. This is a component of our year-over-year increase in our dedicated division’s revenue per mile of 10.3%. Our average tractor count was slightly lower than expected for the third quarter due to slightly lower recruiting levels than expected. We have seen an improvement in both hiring and retention thus far in the fourth quarter, which we expect will increase our overall tractor count to levels slightly above second quarter levels. All other costs, except insurance and claims were essentially in line with expectations. Fuel and maintenance were slightly higher, while equipment and other general expenses were lower. 15 Emphasis added. 48. On this news, the price of U.S. Xpress’s common stock declined from a close of $10.14 per share on November 1, 2018 to a close of $7.10 per share on November 2, 2018, a drop of approximately 29.98%. 49. At the date of the filing of this action, less than a year after the IPO, U.S. Xpress’s common stock trades around $7.78 per share, a decline of $8.13 per share or 50.81% from the $16 IPO public price. CLASS ACTION ALLEGATIONS 50. Plaintiff brings this action as a class action pursuant to Rule 23 of the Federal Rules of Civil Procedure on behalf of all persons who purchased or otherwise acquired the Company’s common stock pursuant or traceable to the Offering Documents issued in connection with the IPO (the “Class”). Excluded from the Class are Defendants and their families, the officers and directors of the Company, at all relevant times, members of their immediate families and their legal representatives, heirs, successors, or assigns, and any entity in which Defendants have or had a controlling interest. 51. The members of the Class are so numerous that joinder of all members is impracticable. Following the IPO, U.S. Xpress’s common stock was actively traded on the NYSE. While the exact number of Class members is unknown to Plaintiff at this time and can be ascertained only through appropriate discovery, Plaintiff believes that there are hundreds or thousands of members in the proposed Class. Record owners and other members of the Class may be identified from records maintained by U.S. Xpress or its transfer agent and may be notified of the pendency of this action by mail, using the form of notice similar to that customarily used in securities class actions. Upon information and belief, these shares are held by hundreds if not 16 thousands of individuals located geographically throughout the country and possibly the world. Joinder would be highly impracticable. 52. Plaintiff’s claims are typical of the claims of the members of the Class as all members of the Class are similarly affected by the Defendants’ respective wrongful conduct in violation of the federal laws complained of herein. 53. Plaintiff has and will continue to fairly and adequately protect the interests of the members of the Class and has retained counsel competent and experienced in class and securities litigation. Plaintiff has no interests antagonistic to or in conflict with those of the Class. 54. There is a well-defined community of interest in the questions of law and fact involved in this case. Questions of law and fact common to the members of the Class which predominate over questions which may affect individual Class members, including: (a) Whether the Securities Act was violated by the Defendants; (b) Whether the Offering Documents contained false and misleading statements of material fact and omitted material information required to be stated therein; (c) To what extent the members of the Class have sustained damages and the proper measure of damages. 55. A class action is superior to all other available methods for the fair and efficient adjudication of this controversy since joinder of all members is impracticable. Furthermore, as the damages suffered by individual Class members may be relatively small, the expense and burden of individual litigation make it impossible for members of the Class to individually redress the wrongs done to them. There will be no difficulty in the management of this action as a class action. 17 CLAIMS FOR RELIEF COUNT I Violation of § 11 of the Securities Act Against U.S. Xpress, the Individual Defendants, and the Underwriter Defendants 56. Plaintiff incorporates by reference each and every preceding paragraph as though fully set forth herein. 57. This Count is asserted by Plaintiff on behalf of himself and the Class against all Defendants and is based upon § 11 of the Securities Act, 15 U.S.C. § 77k. 58. The Offering Documents were inaccurate and misleading, contained untrue statements of material facts, omitted to state other facts necessary to make the statements made not misleading, and omitted to state material facts required to be stated therein. 59. None of the Defendants named herein made a reasonable investigation or possessed reasonable grounds for the belief that the statements contained in the Offering Documents were true and complete, such as to render them not false and misleading. 60. By reason of the conduct herein alleged, each Defendant violated § 11 of the Securities Act. 61. Plaintiff acquired the Company’s stock pursuant and/or traceable to the IPO. Plaintiff and the Class have sustained damages. The value of the Company’s stock has declined substantially subsequent to and due to Defendants’ violations. 62. At the time of their purchases of the Company’s stock, Plaintiff and other members of the Class were without knowledge of the facts concerning the wrongful conduct alleged herein and could not have reasonably discovered those facts prior to the disclosures alleged herein. Less than one year has elapsed from the time that Plaintiff discovered or reasonably could have discovered the facts upon which this Complaint is based to the time that Plaintiff commenced this 18 action. Less than three years has elapsed between the time that the securities upon which this Count is brought were offered to the public and the time Plaintiff commenced this action. 63. By reason of the foregoing, Plaintiff and the other members of the Class are entitled to damages as measured by the provisions of § 11(e), 15 U.S.C. 77k(e), from the Defendants and each of them, jointly and severally. COUNT II For Violation of § 15 of the Securities Act Against U.S. Xpress and the Individual Defendants 64. Plaintiff incorporates by reference and realleges each and every allegation above as though fully set forth herein. This Count is brought pursuant to § 15 of the Securities Act against U.S. Xpress and the Individual Defendants. 65. The Individual Defendants each were control persons of the Company by virtue of their positions as directors and/or senior officers of the Company. 66. The Individual Defendants were each culpable participants in the violation of § 11 of the Securities Act, alleged in Count I above, based on their having signed or authorized the signing of the Registration Statement and having otherwise participated in the process that allowed the IPO to be successfully completed. 67. None of the Individual Defendants made reasonable investigation or possessed reasonable grounds for the belief that the statements contained in the Offering Documents were accurate and complete in all material respects. Had they exercised reasonable care, they would have known of the material misstatements and omissions alleged herein. 68. This claim was brought within one year after the discovery of the untrue statements and omissions in the Offering Documents and within three years after the Company’s securities were sold to the Class in connection with the IPO. 19 69. The Company and the Individual Defendants are primarily liable, joint and severally, by reason of the above conduct pursuant to § 15 of the Securities Action, 15 U.S.C. § PRAYER FOR RELIEF WHEREFORE, Plaintiff prays for relief and judgment as follows: (a) Determining that this action is a proper class action, certifying Plaintiff as class representative under Federal Rule of Civil Procedure 23 and Plaintiff’s counsel as class counsel; (b) Awarding compensatory damages in favor of Plaintiff and the other members of the Class against all Defendants, jointly and severally, for all damages sustained as a result of the Defendants’ wrongdoing, in an amount to be proven at trial, including interest thereon; (c) Awarding Plaintiff and the Class their reasonable costs and expenses incurred in this action, including attorneys fees and expert fees; (d) Granting extraordinary equitable and/or injunctive relief as permitted by law; and (e) Such other and further relief as the Court may deem just and proper. JURY TRIAL DEMANDED Plaintiff hereby demands a jury trial. 20 Dated: March 8, 2019 HOLIFIELD JANICH RACHAL FERRERA, PLLC /s/ Sarah R. Johnson _ Al Holifield (BPR# 015494) Sarah R. Johnson (BPR# 030781) 11907 Kingston Pike Suite 201 Knoxville, Tennessee 37934 Telephone: (865) 566-0115 Fax: (865) 566-0119 Email: [email protected] Email: [email protected] Liaison Counsel for Plaintiff -and- LEVI & KORSINSKY, LLP Shannon L. Hopkins (Pro hac vice to be submitted) 1111 Summer Street, Suite 403 Stamford, CT 06905 Tel.: (203) 992-4523 Fax: (212) 363-7171 [email protected] Counsel for Plaintiff 21
securities
q8jVDYcBD5gMZwczYgUa
IN THE UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF GEORGIA ATLANTA DIVISION NICOLE RAWLEY, AMANDA FARNSWORTH, and HEATHER WHITLOW, individually and on behalf of all others similarly situated who consent to their inclusion in a collective action, Plaintiffs, v. Civil Action No. TATTLE TAIL, INC. d/b/a Tattletale Lounge, a corporation; and DENIS G. KAUFMAN and CARLEEN J. BARNES, individuals, Defendants. COMPLAINT NOW COME Plaintiffs Nicole Rawley, Amanda Farnsworth, and Heather Whitlow, individually, and on behalf of all others similarly situated who consent to their inclusion in a collective action, by and through her attorneys, against Tattle Tail, Inc. d/b/a Tattletale Lounge (hereinafter “Tattletale”), Denis G. Kaufman, and Carleen J. Barnes (collectively the “Defendants”), and allege as follows: NATURE OF THE ACTION 1. Minimum wage and overtime laws mark the boundary between a humane society and its Industrial Era precursor of child labor, company scrip and eighteen hour work days. In recognition of this distinction, the United States Congress has enacted and enforced wage and hour laws. This collective action arises from an ongoing wrongful scheme to turn back the clock by denying its employees any wage at all. Defendants’ scheme is so far removed from the modern era that it involves requiring its employees to work without any wage at all. Indeed, it involves the Defendants requiring their employees to pay for the privilege of working, a practice unheard of in modern times. 2. Plaintiffs Nicole Rawley, Amanda Farnsworth, and Heather Whitlow, on behalf of themselves and all other employees similarly situated, hereby allege that Defendants have maintained a pattern and practice of not paying employees wages, not paying for overtime wages, failing to provide proper time for required lunch and rest breaks and otherwise failing to provide statutorily mandated wages and compensation. These violations were, and are, so egregious that Defendants go so far as to require each and every similarly situated employee to pay out of pocket costs prior to receiving any compensation. These employees include, but are not limited to each and every employee categorized as a “dancer” or “entertainer” at Defendants’ adult nightclub, Tattletale Lounge. 3. This is brought as a collective action under the Fair Labor Standards Act (“FLSA”) 29. U.S.C. §§ 201, 207, and 216(b) to recover unpaid wages, unpaid overtime wages and other wages for which Plaintiffs were not paid in violation of the laws of the United States. JURISDICTION AND VENUE 4. This Court has subject matter jurisdiction under 28 U.S.C. §1331, as this civil action is brought pursuant to 42 U.S.C. §201, et seq., commonly known as the FLSA. Plaintiffs do not assert any cause of action that is subject to any collective bargaining agreement. 5. This court has personal jurisdiction over the parties to this action as a result of the location of Defendants’ wrongful acts. Additionally, Defendant Tattletale is a business incorporated and existing under the laws of the State of Georgia and the jurisdiction of this Court. 6. Upon information and belief, venue is proper in the Northern District of Georgia, Atlanta Division, pursuant to 28 U.S. C. §1391(b) because, inter alia, all Defendants reside within the State of Georgia and/or a substantial part of the events or omissions giving rise to the claim occurred in this district. THE PARTIES 7. Plaintiff Nicole Rawley is an individual residing in Atlanta, Fulton County, Georgia. Rawley is a former employee of Defendants. Rawley worked as an entertainer and dancer for Defendants from approximately 2004 through March 2013. Defendants never paid her any wage of any kind. In fact, Rawley, and all other individuals similarly situated, were required to pay to work for Defendants. Plaintiff Rawley has given her consent to join this lawsuit in writing. 8. Plaintiff Amanda Farnsworth is an individual residing in Atlanta, DeKalb County, Georgia. Rawley is a former employee of Defendants. Farnsworth worked as an entertainer and dancer for Defendants from approximately 2006 or 2007 through mid-November 2012. Defendants never paid her any wage of any kind. Like Rawley and all other individuals similarly situated, Farnsworth was required to pay to work for Defendants. Plaintiff Farnsworth has given her consent to join this lawsuit in writing. 9. Plaintiff Heather Whitlow is an individual residing in Saint Petersburg, Pinellas County, Florida. Whitlow is a former employee of Defendants. Whitlow worked as an entertainer and dancer for Defendants from approximately February 2007 until June 30, 2012. Defendants never paid her any wage of any kind. Like Rawley and all other individuals similarly situated, Whitlow was required to pay to work for Defendants. Plaintiff Whitlow has given her consent to join this lawsuit in writing. 10. Defendant Tattle Tail, Inc. is a Georgia corporation; Defendant Denis G. Kaufman is its CEO and CFO, and Defendant Carleen J. Barnes is its secretary. Defendants have acted together in a conspiracy to carry out their illegal enterprise since at least 2004. All Defendants can be served at their corporate headquarters located at 2075-B Piedmont Road NE, Atlanta, Georgia 30324 or wherever else they may be found. FACTUAL ALLEGATIONS 11. Defendants own and operate a successful and long-lived strip club. The business of Defendants is to provide nude dancers and other entertainment to customers of the club. Defendants have at relevant all times done business in the State of Georgia. 12. The minimum wage, overtime wage and tip credit policies have applied and been controlling on Defendants at all times. Specifically, Defendants are an enterprise engaging in commerce and have sales or do business transaction in excess of $500,000 a year. Furthermore, Plaintiffs’ “entertainer” or “dancer” jobs are not positions involving work which would fall under the exemptions provided to 29 U.S.C. § 213(a)(1) of the FLSA. 13. Defendants have at all times relevant falsely classified the “dancers” or “entertainers” (hereinafter “Dancers”) employed in the club as independent contractors. This false classification has been occurring for at least the past three years (the “Collective Period”). 14. Despite the fact that the Defendants have classified the Dancers as independent contractors, Defendants have exercised at least the following controls over all the Dancers: (1) Defendants have set the number of hours and shift that all Dancers at Tattletale Lounge (“Tattletale”) are required to work, and have enforced this requirement with threats of suspension and/or termination of employment; (2) Defendants have required all Dancers at Tattletale to work specific shifts when the shifts requested by the Dancers conflicted with the staffing needs of Tattletale, and have enforced this requirement with threats of suspension and/or termination of employment; (3) Defendants approve and ban the names that the Dancers can work under while employed at Tattletale; (4) Defendants have the power and authority to approve or disapprove of costumes worn by Dancers at Tattletale; (5) Defendants require Dancers to attend staff meetings, without payment, and enforce this requirement with threats of suspension for failure to attend; (6) Defendants maintain strict control over the content of Dancers’ performances on the club’s stages; (7) Defendants have sole control over which guests Dancers can entertain in the club’s V.I.P. rooms, the rates that the Dancers must charge V.I.P. clients, and the distribution of monies from V.I.P room sales; (8) Defendants require Dancers to take and pass a “breathalyzer test” before they are allowed to leave the premises. Defendants also require the Dancers to pay 50¢ per attempt to take the breathalyzer test. 15. In addition to the above listed controls, Defendants require the following fees to be paid by Plaintiffs, and all similarly situated employee–Dancers: (1) All Dancers are required to pay a per-shift fee to Defendants, which has varied from $30–50 per shift or 10% of tips received by Dancers; (2) All Dancers are required to pay a late fee of $25 for every hour they arrive late to their scheduled shifts; (3) Dancers are required to pay the DJ at least 20% of their tips per shift; (4) Defendants require that Dancers pay a $20 fee each shift to the “house mom”; (5) Defendants require that Dancers pay a $10 fee each shift to the “door guy”; (6) Defendants require that dancers pay an early-leave fee for leaving a scheduled shift early. The rate of this fee was highly variable and inconsistent, but ranged from $50 to upwards of $200; (7) Defendants require that Dancers pay a fee of $100 to $150 for each scheduled shift missed; (8) Defendants require that Dancers pay a “champagne fee” of $10 per glass of a set number of champagne or other specified alcoholic drinks not sold to customers over the course of a shift; (9) Other various, and often arbitrary, fees are regularly added to this total at the discretion of Defendants and their managerial employees. 16. In addition to the illegal “kickback fees” described above, Defendants have recklessly and maliciously failed to pay Plaintiff and other similarly situated employees any wages at all, including minimum wage or overtime wages as required by 29 U.S.C. § 201 et seq. COUNT I VIOLATION OF THE MINIMUM WAGE PROVISIONS OF 29 U.S.C. §206 17. Plaintiffs hereby incorporates Paragraphs 1–16 of this Complaint as if fully restated herein. 18. At all times relevant herein, Plaintiffs and all similarly situated employees performed work for which the minimum wage should have been paid by Defendants, but have been paid no wages of any kind by Defendants in violation of the FLSA provisions requiring the payment of minimum wage. 19. At all relevant times, Defendants were and are legally responsible for all of the wrongful conduct, policies, practices, acts and omissions as described in each and all of the foregoing paragraphs as the employer of Plaintiffs and all similarly situated employees. 20. At all relevant time, the unlawful conduct against Plaintiffs and all similarly situated employees, as described in each and all of the foregoing paragraphs, was actuated, in whole, in such a way as to bring benefit to Defendants at the expense of their employees. The unlawful conduct described in each and all of the foregoing paragraphs was at all relevant times reasonably foreseeable by Defendants and committed under the actual or apparent authority of Defendants Denis G. Kaufman and Carleen J. Barnes, as well as their managerial and supervisory employees. 21. These actions were compounded by Defendants’ failure to provide notice to their employee Dancers that they intended to utilize the tip-credit provisions of the FLSA and Defendants' requirement that said Dancers surrender large portions of their tips to Defendants for the personal enrichment of Defendants. 22. Upon information and belief, since at least three years before the time of this filing, the practices and policies that are complained of herein have been enforced against approximately 250 Dancers employed by Defendants. Each and every one of these employees has been denied proper minimum wage compensation in violation of 29 U.S.C. § 206. There has been no good faith attempt on the part of Defendants to comply with the provisions of the FLSA. Therefore, these violations constitute a willful violation of the minimum wage provisions in violation of the FLSA as provided for in 29 U.S.C. §255. 23. Plaintiff has consented in writing to be part of this action pursuant to 29 U.S.C. § 216(b). Upon issuance of proper notice by this Court, there is a substantial likelihood that other similarly situated employees will join this action as Plaintiffs. 24. Defendants’ wrongful and illegal conduct has deprived Plaintiffs, and all similarly situated employees, of the minimum wage to which they are statutorily entitled in an amount to be determined. Additionally, Plaintiffs, and all similarly situated employees, are entitled to their attorney’s fees, expenses and costs incurred in bringing this action as provided by 29 U.S.C. § 216(b). COUNT II VIOLATION OF THE OVERTIME WAGE PROVISIONS OF 29 U.S.C. §207 25. Plaintiffs hereby incorporates by reference all of the allegations contained in paragraphs 1-24, as if specifically set forth herein. 26. Pursuant to 29 U.S.C. § 207, Plaintiffs, and all similarly situated employees, are entitled to be compensated at one and one half times their regular wage for each and every hour worked over forty hours in any given workweek. 27. The overtime provisions of the FLSA apply to Plaintiffs and all similarly situated employees. 28. Defendants have committed prima facia violations of 29 U.S.C. § 207 by failing to pay Plaintiffs, and any and all similarly situated employees, any wage whatsoever. 29. Defendants’ violations of these provisions are intentional. No good faith attempt to comply with the FLSA has been made. Defendants have paid no wages to Plaintiffs, or to any and all similarly situated employees, much less required overtime wages. Defendants are liable to Plaintiffs, and any and all similarly situated employees, for their respective unpaid wages, liquidated damages, attorney’s fees and costs, interest and other such relief as provided in 29 U.S.C. § 216(b). COUNT III COLLECTIVE ACTION ALLEGATIONS PURSUANT TO 29 U.S.C. §216(B) 30. Plaintiffs hereby incorporates Paragraphs 1-29 of this Complaint as if fully restated herein. 31. Defendants have intentionally and repeatedly violated 29 U.S.C. §§ 206 and 207 by failing to pay required minimum and overtime wages to Plaintiffs, and any and all similarly situated employees. Defendants have engaged in these behaviors for their own benefit and in an attempt to deprive Plaintiffs, and any and all similarly situated employees, of their lawful wages. 32. Defendants are liable pursuant to 29 U.S.C. § 201 et seq., to Plaintiffs, and to all similarly situated employees, for unpaid minimum and overtimes wages, interest, attorney’s fees and costs and other such equitable and legal relief that this Court finds proper. 33. There are approximately 250 similarly-situated current and former employee–Dancers who have been misclassified by Defendants in the past three years and have worked without being paid minimum or overtime wages in violation of 29 U.S.C. §201, et. seq. These Dancers would benefit from the issuance of a Court supervised Notice of Present Lawsuit and opportunity to join pursuant to 29 U.S.C. § 216(b). These similarly situated employees are known to Defendants, are readily identifiable and can be located through the records of Defendants and various local governmental entities. WHEREFORE, Plaintiffs pray that this Court: (a) Enjoin Defendants from continuing to violate 29 U.S.C. §201, et seq., and from withholding payment of minimum and overtime wages from Plaintiffs, and any and all similarly situated employees, pursuant to this Court's authority provided for in 29 U.S.C. § 217; (b) Find that Defendants have willfully violated 29 U.S.C. §§ 206-207 by failing to pay Plaintiffs, and any and all similarly situated employees, minimum and overtime wages; (c) Issue a judgment against Defendants for all unpaid wages, illegal kickback payments, interest, attorney’s fees and costs and all other allowed forms of relief as provided by 29 U.S.C. § 216(b); (d) Issue a judgment for liquidated damages in an amount equal to the above mentioned judgment as provided in 29 U.S.C. § 216(b); (e) Issue a Notice of the Present Action to all persons who are presently, or have been at any time during the three years immediately preceding this suit, up through an including the date of this Court's issuance of Court-Supervised Notice, employed by the Defendants as Dancers or Entertainers as described above; (f) That each such person shall be informed of this civil action, the nature of the action, and of their right to join this lawsuit if they have worked for Defendants and have not been paid minimum or overtime wages and have been forced to pay illegal kickbacks to Defendants. Additionally, the Notice shall inform all current and past employees that Defendants are not allowed to retaliate against them for participating in this action; (g) for such other and further relief as is just and equitable. Plaintiffs hereby demands a TRIAL BY JURY. Respectfully submitted this 13th day of January 2014. /s/ W. Anthony Collins, Jr. W. Anthony Collins, Jr. Georgia Bar No. 141712 SMITH COLLINS, LLC 8565 Dunwoody Place Building 15, Suite B Atlanta, GA 30350 (770) 378-1408 [email protected] /s/ James R. Fletcher II James R. Fletcher II Georgia Bar No. 232541 MERRITT & FLETCHER, LLC 1265 West Spring St., Ste. A Smyrna, GA 30080 (678) 607-6053 [email protected] Attorneys for Plaintiffs
employment & labor
4v6RFIcBD5gMZwczw0Gn
UNITED STATES DISTRICT COURT EASTERN DISTRICT OF NEW YORK --------------------------------------------------------- ESTHER REIZES on behalf of herself and all other similarly situated consumers Plaintiff, 12 CV 3092 (ILG) (CLP) -against- PALISADES COLLECTION L.L.C. Defendant. ----------------------------------------------------------- AMENDED CLASS ACTION COMPLAINT Introduction 1. Plaintiff Esther Reizes seeks redress for the illegal practices of Palisades Collection L.L.C. in which it unlawfully engaged in the collection of consumer debts in violation of the Fair Debt Collection Practices Act, 15 U.S.C. § 1692, et seq. (“FDCPA”). 2. Plaintiff is a citizen of the State of New York who resides within this District. 3. Plaintiff is a consumer as that term is defined by Section 1692(a)(3) of the FDCPA. 4. The alleged debt that Defendant sought to collect from the Plaintiff involves a consumer debt. 5. Upon information and belief, Defendant’s principal place of business is located within Engelwood Cliffs, New Jersey. 6. Defendant is regularly engaged, for profit, in the collection of debts allegedly owed by consumers. -1- 7. Defendant is a “debt collector” as that term is defined by the FDCPA, 15 U.S.C. § 1692(a)(6). Jurisdiction and Venue 8. This Court has federal question jurisdiction under 15 U.S.C. § 1692k(d) and 28 U.S.C. § 1331. 9. Venue is proper in this district pursuant to 28 U.S.C. § 1391(b), as the acts and transactions that give rise to this action occurred, in substantial part, within this district. Allegations Particular to Esther Reizes 10. Upon information and belief, on a date better known by Defendant, Defendant began to attempt to collect an alleged consumer debt from the Plaintiff. 11. On or about June 29, 2011, Plaintiff called Northland Group Inc. and spoke to a representative regarding a Palisades Collection L.L.C. account on the credit report, and attempted to dispute the debt over the phone. 12. Defendant informed the Plaintiff that all disputes must be made with Palisades Collection. 13. Subsequent to that communication, on or about June 29, 2011, Plaintiff ordered her credit report and called the contact number on the credit report for Palisades Collection L.L.C. 14. Plaintiff and her husband spoke to Manual, a representative from Palisades Collection. 15. The representative informed the Plaintiff that she could not dispute the debt because the debt was not paid. 16. In addition, the representative said that although Palisades Collection L.L.C. is reporting -2- it to the credit bureaus, the file is locked since it is being serviced by someone else. 17. Plaintiff was also told that she is required to put the reason for her dispute in a letter, however she should send that letter to Northland Group Inc. and she must pay the debt before she can call back Palisades Collection L.L.C. and dispute it. 18. The FDCPA does not require the consumer to provide any reason at all in order to dispute a debt. Sambor v. Omnia Credit Servs., 183 F. Supp. 2d 1234 (D. Haw. 2002); Mendez v. M.R.S. Assoc., 2004 WL 1745779 *2 (N.D. Ill. Aug. 3, 2004) (a consumer is entitled to dispute the validity of a debt for a good reason, a bad reason, or no reason at all); Whitten v. ARS National Servs. Inc., 2002 WL 1050320 *4 (N.D. 111. May 23, 2002) (imposing a requirement that a consumer have a `valid' reason to dispute the debt is inconsistent with FDCPA); Castro v. ARS National Servs., Inc., 2000 WL 264310 (S.D.N.Y. Mar. 8, 2000); Frey v. Satter, Beyer & Spires., 1999 WL 301650 (N.D. Ill. May 3, 1999); DeSantis v. Computer Credit, Inc., 269 f.3d 159 (2nd Cir. 2001); Mejia v. Marauder Corporation., 2007 WL 806486 (N.D. Cal. 2007) (unlawful to suggest that proof of payment required for dispute). The FDCPA allows the consumer to orally dispute a debt. Brady v. The Credit Recovery Company, Inc., 160 F.3d 64 (1st Cir. 1998). The FDCPA does not limit the time period for disputing a debt. A consumer can always dispute a debt with a debt collector, regardless of the passage of time. Credit reporting constitutes an attempt to collect a debt. See, e.g., Rivera v. Bank One., 145 F.R.D. 614, 623 (D.P.R. 1993) (a creditor's report of a debt to a consumer reporting agency is a "powerful tool, designed, in part, to wrench compliance with payment terms from its cardholder"); Matter of Sommersdorf., -3- 139 B.R. 700, 701 (Bankr.S.D. Ohio 1991); Ditty v. CheckRite, Ltd., 973 F.Supp. 1320, 1331 (D.Utah 1997). A consumer is entitled to dispute a debt orally and need not seek validation to overcome the debt collector’s assumption of validity. See. Rosado v. Taylor., 324 F. Supp. 2d 917 (N.D. Ind. 2004). (The collection attorney violated § § 1692g(a)(3) by requiring that disputes be in writing to prevent the collector from considering the debt valid. The court noted that oral disputes overcome the assumption of validity and impose a requirement under § 1692e(8) that the debt collector report the dispute if reporting the debt to third parties). It is well settled that § 1692g(a)(3) does not impose a writing requirement on a consumer See. Register v. Reiner, Reiner & Bendett, P.C., 488 F.Supp.2d 143 (D.Conn. 2007); Jerman v. Carlisle, McNellie, Rini, Kramer & Ulrich, 464 F.Supp.2d 720 (N.D. Ohio 2006); Baez v. Wagner & Hunt, P.A., 442 F.Supp.2d 1273 (S.D.Fla. 2006); Turner v. Shenandoah Legal Group, P.C., No. 3:06CV045, 2006 WL 1685698 (E.D. Va. 2006); Vega v. Credit Bureau Enters., No. CIVA02CV1550, 2005 WL 711657 (E.D.N.Y. Mar. 29, 2005); Nasca v. GC Servs. Ltd. P'ship, No 01CIV10127, 2002 WL 31040647 (S.D.N.Y. Sept. 12, 2002); In re Risk Mgmt. Alternatives, Inc., Fair Debt Collection Practices Act Litig., 208 F.R.D. 493 (S.D.N.Y. June 14, 2002); Sambor v. Omnia Credit Servs., Inc., 183 F.Supp.2d 1234 (D.Haw. 2002); Sanchez v. Robert E. Weiss, Inc., 173 F.Supp.2d 1029 (N.D. Cal. 2001); Castro v. ARS Nat'l Servs., Inc., No. 99 CIV. 4596, 2000 WL 264310 (S.D.N.Y. Mar. 8, 2000); Ong v. Am. Collections Enter., No. 98-CV-5117, 1999 WL 51816 (E.D.N.Y. Jan. 15, 1999); Reed v. Smith, -4- Smith & Smith, No. Civ. A. 93-956, 1995 WL 907764 (M.D.La. Feb. 8, 1995); Harvey v. United Adjusters, 509 F.Supp.1218 (D.Or. 1981). 19. Upon information and belief, Palisades Collection L.L.C. and its employee as a matter of procedural practice and pattern never intend to follow through with the validation rights they purportedly provide in the initial communication. 20. Upon information and belief, Palisades Collection L.L.C. and its employees when receiving written disputes as a matter of procedural practice and pattern, do not provide verification of debts since they maintain all disputes in writing must be submitted with a valid reason. 21. Upon information and belief, Palisades Collection L.L.C. and its employee intentionally denied the Plaintiff her dispute rights afforded to her under the FDCPA. 22. Upon information and belief, Palisades Collection L.L.C. and its employee wrongfully stated to the Plaintiff that she could not orally dispute the debt directly with Palisades Collection L.L.C. 23. Upon information and belief, Palisades Collection L.L.C. and its employee wrongfully stated to the Plaintiff that she could only dispute a debt in writing. 24. Upon information and belief, Palisades Collection L.L.C. and its employee wrongfully stated to the Plaintiff that she must have a reason to dispute a debt. 25. Upon information and belief, Palisades Collection L.L.C. and its employee by intentionally denying the Plaintiff and any other debtor to dispute the debt orally and without a valid reason unfairly intimidate and force debtors into paying disputed debts. 26. The Palisades Collection L.L.C. employee who spoke with Esther Reizes intended to -5- speak the said words to the Plaintiff. 27. The acts and omissions of Palisades Collection L.L.C. and its employee done in connection with efforts to collect a debt from the Plaintiff were done intentionally and willfully. 28. Upon information and belief, Palisades Collection L.L.C. and its employees intentionally and willfully violated the FDCPA and do so as a matter of pattern and practice by not letting any of the class members orally dispute the debt and by maintaining that the debtors have a valid reason to dispute any debt contrary to the FDCPA and the rights given by the Defendant purportedly in the validation notice. 29. As an actual and proximate result of the acts and omissions of Palisades Collection L.L.C. and its employees, Plaintiff has suffered actual damages and injury, including but not limited to, fear, stress, mental anguish, emotional stress, acute embarrassment and suffering for which she should be compensated in an amount to be established by a jury at trial. 30. The Defendant’s said statement also constitutes a deceptive and misleading representation or means used in connection with the collection of a debt, in violation of the FDCPA, §§1692e and 1692e(10). 31. The Defendant, a foreign New Jersey LLC, filed an application for authority to do business in New York with the New York Department of State on a date better known to Defendant. The Dept. of corporations in New York confirmed that as of February 21, 2012, Palisades Collection L.L.C. has not filed any affidavits or certificate of publication which leads them to be suspended from doing business in New York. -6- 32. Foreign LLC's are required to publish their formation, and file proof of publication of their LLC within 120 days of the filing of their application for authority. 33. At the time of Plaintiff's commencement of the action against Defendant, Defendant has failed to publish, and has failed to file any certificate of publication and/or failed to file any sort of proof or affidavit of publication, as required. 34. Pursuant to the New York Limited Liability Company Law, failure to file the certificate of publication results in suspension of authority to do business in New York State, and a prohibition of bringing any legal proceedings in New York State during the period of noncompliance. 35. At the time of Plaintiffs commencement of the action against Defendant, Defendant's authority to do business had been suspended. 36. During the period of noncompliance, Defendant was prohibited from conducting business in New York State. 37. At the time of the mailing of the collection letters, Defendant's authority to do business had been suspended. 38. The least sophisticated consumer is unlikely to search and/or to have the ability or knowledge to search Department of State records to determine whether Defendant's authority to do business is suspended. 39. Doing business in New York when Defendant's authority to do business had been suspended violates 15 U.S.C. §§1692, 1692e, 1692e(2)(a), 1692e(5), 1692e(10), 1692f. 40. Section 1692e provides: § 1692e. False or misleading representations. A debt collector may not use any false, deceptive, or misleading representation or means in -7- connection with the collection of any debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section: (2) The false representation of- (A) the character, amount, or legal status of any debt; (10) The use of any false representation or deceptive means to collect or attempt to collect any debt § 1692f. Unfair Practices: A debt collector may not use unfair or unconscionable means to collect or attempt to collect any debt. 41. Defendant violated the above provisions of the statute because they had no right to collect this debt. 42. Defendant's activities in collecting this debt were deceptive, misleading and/or false. 43. Defendant's collection techniques involved asking consumers to pay debts when they had no legal ability to ask for payment. 44. Defendant did not inform the consumer that the debt owed was to a defendant which had no authority to do business in New York and/or that Defendant had no right to collect any money or to sue in New York. 45. Any judgment obtained during Defendant's period of noncompliance is a nullity and of no legal force or effect. 46. The conduct of Defendant in collecting and attempting to collect monies owed when it was not allowed to pursuant to the New York Limited Liability Law constitutes deceptive or materially misleading activity that is directed at consumers -8- and the public at large and caused consumers to suffer financial injuries of having increased debt and having money extracted from them. 47. As a result of the unlawful collection activity which the defendant engaged in, Plaintiff is entitled to damages pursuant to GBL §349. AS AND FOR A FIRST CAUSE OF ACTION Violations of the Fair Debt Collection Practices Act brought by Plaintiff on behalf of herself and the members of a class, as against the Defendant. 48. Plaintiff re-states, re-alleges, and incorporates herein by reference, paragraphs one through forty seven as if set forth fully in this cause of action. 49. This cause of action is brought on behalf of Plaintiff and the members of two classes. 50. Class A consists of all persons whom Defendant’s records reflect resided in the State of New York and who made a telephonic communication to the Defendant’s representative within one year prior to the date of the within complaint up to the date of the filing of the complaint; (a) that the Defendant denied the Plaintiff the right to dispute the debt orally and required the Plaintiff to provide a valid reason to dispute. 51. Class B consists of all persons whom Defendant’s records reflect resided in the State of New York and who made a telephonic communication to the Defendant’s representative within one year prior to the date of the within complaint up to the date of the filing of the complaint; (a) and the plaintiff asserts that the letter contained violations of 15 U.S.C. §§1692, 1692e, 1692e(2)(a), 1692e(5), 1692e(10) and1692f, for doing business when its authority to do so in New York had been suspended. -9- 52. Pursuant to Federal Rule of Civil Procedure 23, a class action is appropriate and preferable in this case because: (a) Based on the fact that form telephonic messages are at the heart of this litigation, the class is so numerous that joinder of all members is impracticable. (b) There are questions of law and fact common to the class and these questions predominate over any question(s) affecting only individual class members. The principal question presented by this claim is whether the Defendant violated the FDCPA. (c) The only individual issue involves the identification of the consumers engaged in such telephonic calls (i.e. the class members). This is purely a matter capable of ministerial determination from the records of the Defendant. (d) The claims of the Plaintiff are typical of those of the class members. All of the respective class claims are based on substantially similar facts and legal theories. (e) The Plaintiff will fairly and adequately represent the class members’ interests. The Plaintiff has retained counsel experienced in bringing class actions and collection abuse claims. The Plaintiff's interests are consistent with those of the members of the class. 53. A class action is superior for the fair and efficient adjudication of the class members’ claims. Congress specifically envisions class actions as a principal means of enforcing the FDCPA. 15 U.S.C. 1692(k). The members of the class are generally unsophisticated individuals, whose rights will not be vindicated in the absence of a class action. -10- Prosecution of separate actions by individual members of the classes would create the risk of inconsistent or varying adjudications resulting in the establishment of inconsistent or varying standards for the parties and would not be in the interest of judicial economy. 54. If the facts are discovered to be appropriate, the Plaintiff will seek to certify a class pursuant to Rule 23(b)(3) of the Federal Rules of Civil Procedure. 55. Collection attempts, such as those made by the Defendant are to be evaluated by the objective standard of the hypothetical “least sophisticated consumer.” Violations of the Fair Debt Collection Practices Act 56. The Defendant’s actions as set forth above in the within complaint violates the Fair Debt Collection Practices Act. 57. Because the Defendant violated of the Fair Debt Collection Practices Act, the Plaintiff and the members of the class are entitled to damages in accordance with the Fair Debt Collection Practices Act. WHEREFORE, Plaintiff, respectfully requests that this Court enter judgment in Plaintiff's favor and against the Defendant and award damages as follows: (a) Statutory and actual damages provided under the FDCPA, 15 U.S.C. 1692(k); And (b) Attorney fees, litigation expenses and costs incurred in bringing this action; and (c) Any other relief that this Court deems appropriate and just under the circumstances. -11- Dated: Cedarhurst, New York June 28, 2012 /s/ __________________________ Adam J. Fishbein, P.C. (AF-9508) Attorney At Law Attorney for the Plaintiff 483 Chestnut Street Cedarhurst, New York 11516 Telephone (516) 791-4400 Facsimile (516) 791-4411 Plaintiff requests trial by jury on all issues so triable. /s/ __________________________ Adam J. Fishbein (AF-9508) -12-
consumer fraud
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UNITED STATES DISTRICT COURT DISTRICT OF MAINE Portland Hunt-Alpine Club, LLC, on behalf of itself and all others similarly situated, CLASS ACTION COMPLAINT JURY TRIAL DEMANDED Plaintiff, v. Mowi ASA (fka Marine Harvest ASA), Marine Harvest USA, LLC, Marine Harvest Canada, Inc., Ducktrap River of Maine LLC, Grieg Seafood ASA, Grieg Seafood BC Ltd., Ocean Quality AS, Ocean Quality North America Inc., Ocean Quality USA Inc., Ocean Quality Premium Brands, Inc., SalMar ASA, Leroy Seafood Group ASA, Leroy Seafood USA Inc., and Scottish Sea Farms Ltd. Defendants. TABLE OF CONTENTS Page NATURE OF ACTION ........................................................................................................ 1 JURISDICTION AND VENUE ........................................................................................... 3 PLAINTIFF .......................................................................................................................... 5 DEFENDANTS .................................................................................................................... 6 AGENTS AND CO-CONSPIRATORS ............................................................................. 24 FACTUAL ALLEGATIONS ............................................................................................. 25 A. The European Commission Is Investigating Unexplained Price Increases In The Salmon Market .......................................................................................... 25 B. Defendants Have Illegally Engaged In Historically Unprecedented And Unjustified Pricing Behavior That Has Resulted In Record Profitability. .......... 30 C. In Recent Years, Defendants Have Switches From Competition To Cooperation. .......................................................................................................... 39 D. The Structure And Characteristic Of The Market For Atlantic Farm- Raised Salmon Support the Existence Of A Conspiracy. ..................................... 51 1. Industry Concentration Facilitates Collusion............................................ 53 2. Barriers to New Entry Are High. .............................................................. 55 3. Farm-Raised Salmon Is A Commodity Product And Prices Are Correlated Across the Globe. .................................................................... 60 4. Norwegian Companies Dominate The Production Of Farm-Raised Salmon And The Defendants Are The Largest Global Producers. ........... 63 5. Norwegian Companies Dominate The Production Of Farm-Raised Salmon And The Defendants Are The Largest Global Producers. Farmed Salmon Production Is Highly Inelastic And The Product is Perishable. ................................................................................................. 64 CLASS ACTION ALLEGATIONS ................................................................................... 67 INTERSTATE TRADE AND COMMERCE .................................................................... 71 PLAINTIFF AND THE CLASSES SUFFERED ANTITRUST INJURY ........................ 71 CAUSES OF ACTION ...................................................................................................... 72 PRAYER FOR RELIEF ................................................................................................... 104 JURY DEMAND ............................................................................................................. 105 Plaintiff Portland Hunt-Alpine Club, LLC (“Plaintiff”), individually and on behalf of all others similarly situated (the “Class,” as defined below), upon personal knowledge as to the facts pertaining to itself, and upon information and belief as to all other matters, and based on the investigation of counsel, brings this class action for damages, injunctive relief, and other relief pursuant to various federal and state antitrust laws and state unfair competition laws and unjust enrichment laws, demands a trial by jury, and alleges as follows: NATURE OF ACTION 1. This lawsuit arises from unlawful coordination of the price of farm-raised Atlantic salmon (Salmo salar) and salmon products derived therefrom which were sold by Defendants Mowi ASA (f/k/a Marine Harvest ASA); Mowi USA, LLC (f/k/a Marine Harvest USA, LLC); Marine Harvest Canada, Inc.; Mowi Ducktrap, LLC (f/k/a Ducktrap River of Maine LLC); Grieg Seafood ASA; Grieg Seafood BC Ltd.; Ocean Quality AS; Ocean Quality North America Inc.; Ocean Quality USA Inc.; Ocean Quality Premium Brands, Inc.; SalMar ASA; Lerøy Seafood Group ASA; Lerøy Seafood USA Inc.; Scottish Sea Farms Ltd.; and entities owned or controlled by them (collectively, “Defendants”) between July 1, 2015 and the present in violation of federal antitrust law and various state antitrust and unfair competition, consumer protection and unfair trade practices, and unjust enrichment laws. 2. As used herein, unless otherwise indicated, the term “salmon” refers to “Atlantic salmon.” As further explained below, “Atlantic salmon” can be farmed not only in locations that border the Atlantic Ocean (e.g., Norway and Scotland), but also in certain locations that border the Pacific Ocean (primarily in Canada and Chile). 3. The European Commission (“EC”) recently confirmed “that on 19 February 2019 its officials carried out unannounced inspections in several Member States at the premises of several companies in the sector of farmed Atlantic salmon.”1 4. The EC commenced its investigation by sending a letter in early February 2019 to the world’s dominant suppliers of farm-raised salmon and their affiliates, in which it explained that it had received information that the companies—Defendants—are “participat[ing in] or have participated in anti-competitive agreements and/or concerted practices related to different ways of price coordination in order to sustain and possibly increase the prices for Norwegian salmon”.2 5. The Defendants are and have been engaging in the following conduct: • Coordinating sales prices and exchanging commercially sensitive information; • Agreeing to purchase production from other competitors when these other competitors sell at lower prices; and • Applying a coordinated strategy to increase spot prices of farmed Norwegian salmon in order to secure higher price levels for long-term contracts. 6. Plaintiff seeks to represent a Nationwide Class consisting of all commercial and institutional purchasers in the United States and its territories that purchased farm-raised Atlantic salmon and/or products derived therefrom (“Farm-Raised Salmon”), once or more, other than 1 See European Commission Press Release Statement/19/1310, Antitrust: Commission Confirms Unannounced Inspections in the Farmed Atlantic Salmon Sector (Feb. 19, 2019), http://europa.eu/rapid/press-release_STATEMENT-19-1310_en.htm [hereinafter E.C. Statement/19/1310]. 2 See Tom Seaman, Norway’s antitrust regulator eyes salmon price-fixing probe ‘with interest’, UNDERCURRENT NEWS, https://www.undercurrentnews.com/2019/02/21/norways-antitrust- regulator-eyes-salmon-price-fixing-probe-with-interest/. directly from Defendants, entities owned or controlled by Defendants, or other producers of farm- raised salmon or products derived therefrom, from July 1, 2015 to the present (the “Class Period”). Excluded from the Nationwide Class are the Court and its personnel, and any Defendants and their parent or subsidiary companies. 7. Plaintiff seeks to represent a Damages Class consisting of all commercial and institutional purchasers in the Indirect Purchaser States3 that purchased farm-raised salmon and/or products derived therefrom once or more other than directly from Defendants, entities owned or controlled by Defendants, or other producers of farm-raised salmon or products derived therefrom from July 1, 2015 to the present (the “Class Period”). Excluded from the Damage Class are the Court and its personnel, and any Defendants and their parent or subsidiary companies. JURISDICTION AND VENUE 8. Plaintiff seeks damages, restitution, treble damages, disgorgement, other monetary relief, injunctive, and other equitable relief under federal antitrust law and various state antitrust and unfair competition, consumer protection and unfair trade practices, and unjust enrichment laws, as alleged specifically herein, as well as costs of suit, including reasonable attorneys’ fees, for the injuries that Plaintiff and all others similarly situated sustained as a result of Defendants’ violations of those laws. 9. This Court has subject matter jurisdiction over the state law claims under 28 U.S.C. § 1332 because the amount in controversy for each of the Classes exceeds $5,000,000, there are more than 100 members in each of the Classes, and there are members of each of the Classes who 3 The Indirect Purchaser States, for purposes of this complaint, are the states and territories under the laws of which there are claims listed in the Causes of Action section below. are citizens of different states than Defendants. This Court also has subject matter jurisdiction under 28 U.S.C. § 1331 because plaintiff is bringing an injunctive claim under federal law. 10. This Court has personal jurisdiction over each Defendant because, inter alia, each Defendant: (a) transacted business throughout the United States, including in this District; (b) manufactured, sold, shipped, and/or delivered substantial quantities of Farm-Raised Salmon throughout the United States, including in this District; (c) had substantial contacts with the United States, including in this District; and/or (d) engaged in an antitrust conspiracy that was directed at and had a direct, substantial, reasonably foreseeable, and intended effect of causing injury to the business or property of persons and entities residing in, located in, or doing business throughout the United States, including in this District. 11. This Court has personal jurisdiction over the Defendants pursuant to Fed. R. Civ. P. 4(k) and 15 U.S.C. § 22, which states that “[a]ny suit, action, or proceeding under the antitrust laws against a corporation may be brought not only in the judicial district whereof it is an inhabitant, but also in any district wherein it may be found or transacts business; and all process in such cases may be served in the district of which it is an inhabitant, or wherever it may be found.” 12. The Court further has personal jurisdiction over the Defendants based on, inter alia, their residency or transaction of business in the State of Maine, their purposeful actions in placing price-fixed salmon and products derived therefrom into the stream of commerce seeking to serve Maine (into which substantial amounts of Norwegian, Scottish and Chilean salmon have been shipped during the Class period), Defendants’ purposeful availment of the benefits and protections of the laws of the State of Maine, Defendants’ commission of tortious acts within the State of Maine, Defendants’ United States subsidiaries’ purposeful activities within the State of Maine that are imputable to parent-entity Defendants located outside the United States, and/or the “conspiracy theory of jurisdiction” recognized by a Maine Superior Court in Sebago, Inc. v Pena, No. CV99226, 1999 WL 35298380, at *3–4 (Me. Super. July 08, 1999) (adopting the conspiracy theory of personal jurisdiction as set forth by the Delaware Supreme Court in Institute Bancario Italiano v. Hunter Engineering Co., 449 A.2d 210, 225 (Del. 1982)). This Court also has jurisdiction over Defendants based on their minimum contacts with the United States as a whole, and not simply through their contacts with the State of Maine. 13. The activities of the Defendants and all co-conspirators, as described herein, were within the flow of, were intended to, and did have direct, substantial, and reasonably foreseeable effects on the interstate commerce of the United States. 14. Venue is appropriate in this District because one or more Defendants resided or transacted business in this District and is licensed to do business or is doing business in this District, and because a substantial portion of the affected interstate commerce described herein was carried out in this District. PLAINTIFF 15. Plaintiff Portland Hunt-Alpine Club, LLC is a business located at 75 Market Street Portland ME 04101. During the Class Period, Plaintiff purchased Farm-Raised Salmon, once or more, other than directly from Defendants, entities owned or controlled by Defendants, or other producers of Farm-Raised Salmon. The Farm-Raised Salmon purchased by Plaintiff was impacted by the conduct of one or more of the Defendants, constituting an antitrust violation as alleged herein, and plaintiff suffered monetary loss as a result of the antitrust violations alleged herein. DEFENDANTS 16. Mowi Defendants. Defendant Mowi ASA (f/k/a Marine Harvest ASA) (“Mowi ASA”) touts itself as a “global corporate brand”4 of one of the largest seafood companies in the world and the largest producer of Atlantic salmon. Mowi ASA is headquartered at Sandviksboder, 77AB, 5035, Bergen, Norway. Mowi ASA is listed on the Oslo Stock Exchange, where it is a constituent of the benchmark OBX Index. 17. Mowi ASA is a global organization that operates through numerous subsidiaries and divisions in 25 countries, including the United States. Through its subsidiaries and divisions, Mowi ASA engages in, inter alia, the production, processing, and sale of farmed salmon, the operations of which are focused in Norway; Scotland; Canada; the Faroe Islands; Ireland; and Chile. Mowi ASA has a share of between 25% and 30% of the global salmon and trout market, making it the world’s largest company in the sector. Mowi ASA also owns a “value added processing” unit, which prepares and distributes a range of seafood products, and a number of smaller divisions. In 2013, Mowi ASA acquired Laschinger Seafood, which owned Morpol S.A. (“Morpol”), the world leader in smoked salmon. 18. Using its operations in the United States and other countries, Mowi ASA sells its products to the United States, as well as more than 70 different countries.5 Mowi ASA’s website states that “[m]ore than 6 million Mowi meals are enjoyed around the world every day.”6 4 Integrated Annual Report 2018, MOWI, 8 (2018), http://hugin.info/209/R/2239765/882920.pdf [hereinafter Mowi Annual Report 2018]. 5 Id. at 9. 6 Our Products, MOWI, https://mowi.com/products/ (last visited Sept. 27, 2019). 19. Mowi ASA is and advertises itself as a single unified global company. A recent example of this is its business strategy, unveiled in late 2018, of renaming itself from “Marine Harvest” to “Mowi,” which functions as a global brand for its products. Indeed, after Mowi ASA announced its name change, its wholly owned and controlled subsidiaries also changed their names. For example, Marine Harvest USA, LLC renamed itself as Mowi USA, LLC (“Mowi USA”)7 and Ducktrap River of Maine, LLC renamed itself as Mowi Ducktrap, LLC (“Mowi Ducktrap”).8 20. In furtherance of its unified global business strategy, Mowi ASA promotes itself on its website and in its marketing materials as one “global fully integrated company”—“Mowi.”9 Instead of having separate websites for each wholly owned and controlled subsidiary, Mowi ASA integrates most of these subsidiaries within its main webpage under the “Contact us” tab.10 On that webpage, it represents all of these subsidiaries, including Mowi USA; Mowi Canada West, LLC; and Mowi Canada East, LLC, as one entity—stating, as noted above, that “Mowi is located in 25 countries worldwide.”11 Mowi ASA’s American subsidiaries are intertwined with the parent entity, 7 Joy Weaver, Articles of Amendment to Articles of Organization of Marine Harvest USA, LLC, SUNBIZ (Apr. 19, 2019), http://search.sunbiz.org/Inquiry/CorporationSearch/ConvertTiffToPDF?storagePath=COR%5C2 019%5C0423%5C27911942.Tif&documentNumber=L01000011779; see also MOWI ANNUAL REPORT 2018, supra note 4, at 135; Marine Harvest Changes Name to Mowi, SALMON BUSINESS (Nov. 13, 2018), https://salmonbusiness.com/marine-harvest-changes-name-to-mowi/. 8 Mowi Ducktrap Information Summary, DEPT. OF THE SECRETARY OF STATE OF MAINE. 9 New Name – New Website, MOWI BLOG, https://mowi.com/blog/2019/04/10/new-name-new- website/ (last visited Sept. 27, 2019). 10 Contact Us, MOWI, https://mowi.com/contact/ (last visited Sept. 27, 2019) [hereinafter Mowi Contact Us]. as evidenced by Mowi USA’s webpage that only identifies and provides contact information for three employees—one of whom is identified as the Sales Manager for Mowi Ducktrap.12 In advertising employment vacancies and new job opportunities within its company, Mowi ASA provides the public only one webpage, which is not divided by company (or subsidiary name).13 Instead, Mowi ASA consciously gives the impression that all job opportunities are within the one same “Mowi” company. The “Vacancies” webpage only identifies: (1) a brief job vacancy description; (2) the workplace (described as a destination, e.g., Fort William, Bruges); and (3) the application due date.14 21. Mowi ASA’s promotional materials note that Mowi employs 667 full time “[s]ales & [m]arketing” employees in “the Americas” alone,15 and that “[t]he [sales and marketing] division is organized geographically to support our worldwide client base.”16 Mowi ASA further explains that it has “significant new product development competence in [Mowi’s] central markets like the Americas.”17 In fact, in 2018 Mowi ASA experienced a 7.6% increase in the “market distribution and demand” in the United States.18 Specifically, in 2018, the United States had 11 See id.; Mowi USA, MOWI, https://mowi.com/contact/office/ (last visited Sept. 27, 2019); Mowi Canada East, MOWI, https://mowi.com/contact/canada-east/ (last visited Sept. 27, 2019); Mowi Canada West, MOWI, https://mowi.com/contact/mowi-canada-west/ (last visited Sept. 27, 2019). 12 See MOWI, Mowi USA, supra note 11. 13 Vacancies, MOWI, https://mowi.com/people/vacancies/ (last visited Sept. 27, 2019). 14 Id. 15 MOWI 2018 ANNUAL REPORT, supra note 4, at 3. 16 Id. at 11. 17 Id. 427,900 GWT (gross weight tonnage) of Mowi ASA’s market distribution and demand, nearly one-fifth of Mowi ASA’s GWT for all of its markets.19 22. Mowi ASA targets and transacts business in the United States, including Maine, through its wholly owned and wholly controlled subsidiary, Mowi Ducktrap, headquartered in Belfast, Maine. Mowi ASA ships salmon regularly to Mowi USA for the express purpose of transacting business within the United States. Mowi ASA is so intertwined with its United States subsidiary that Mowi USA does not even have its own website independent of Mowi ASA. Instead, as noted above, Mowi USA is relegated to one short webpage within Mowi ASA’s larger website. Like the other subsidiaries identified on Mowi ASA’s website, Mowi USA is marketed and advertised on that website using Mowi ASA’s logo. Mowi USA’s registered trademarks “REBEL FISH” and “THE SALMON KITCHEN.COM” are marketed on Mowi ASA’s website as well. The public perception is such that media outlets continually describe Mowi in the United States and abroad as one interchangeable entity, referring, for example, to Mowi USA’s processing plants in the United States as belonging to “Mowi.”20 Mowi USA has also been described as the “US downstream division” of Mowi ASA.21 18 Id. at 31. 19 Id. 20 Tom Seaman, Mowi sees big US, China value-added Salmon potential with new plants, UNDERCURRENT NEWS (Apr. 4, 2019, 5:21 PM), https://www.undercurrentnews.com/2019/04/04/mowi-sees-big-us-china-value-added-salmon- potential-with-new-plants. 21 Tom Seaman, Marine Harvest to more-than double Miami production with new plant, UNDERCURRENT NEWS (Jan. 26, 2018, 5:12 PM), https://www.undercurrentnews.com/2018/01/26/marine-harvest-to-more-than-double-miami- production-with-new-plant/. 23. Describing its expansion into the United States’ seafood market, Mowi ASA explained that “[t]hrough our logistical network and well-situated facilities, we are able to reach the west coast, east coast[,] and central states within days, enabling us to provide fresh, healthy and delicious salmon and fish products to the entire US market.”22 Fulfilling the crucial role of targeting American consumers, Mowi ASA uses not only its factories in Florida, Maine, and Canada, but also its factory in Dallas, Texas, which opened in December of 2016 and replaced the role of its old factory in Los Angeles, California.23 24. As described in its annual report, Mowi ASA also launched a skin pack program of farmed Norwegian Atlantic Salmon in the United States with “a new nationwide retail partner . . . giving [Mowi] a new revenue stream.”24 According to at least one media site, the nationwide partner being referred to is none other than Walmart, where Mowi ASA and Walmart’s partnership with the skin pack program dates back to mid-2015.25 25. Further targeting American consumers nationwide, Mowi ASA sells its farm-raised Atlantic salmon through Amazon’s website, something it has done from at least late 2017 through the present.26 22 MOWI ANNUAL REPORT 2018, supra note 4, at 77. 23 Tom Seaman, Marine Harvest adds regional flavor to Wal-Mart pre-pack offering, UNDERCURRENT NEWS, (Mar. 20, 2017, 2:20 PM), https://www.undercurrentnews.com/2017/03/20/marine-harvest-adds-regional-flavor-to-walmart- pre-pack-offering/. 24 MOWI ANNUAL REPORT 2018, supra note 4, at 77. 25 Tom Seaman, Marine Harvest skin-pack salmon, whitefish sales rocket in Wal-Mart, UNDERCURRENT NEWS, (Apr. 6, 2017, 5:18 PM), https://www.undercurrentnews.com/2017/04/06/marine-harvest-skin-pack-salmon-whitefish- sales-rocket-in-walmart/. 26. Mowi ASA has availed itself of the laws and privileges of the United States, filing forms with the United States Securities & Exchange Commission (“SEC”) and benefitting from its sale to United States investors of depositary shares evidenced by American depositary receipts through Citibank, N.A. in the United States.27 27. Defendant Mowi USA is a Florida limited liability company that maintains its principal place of business at 8550 N.W. 17th Street #105, Miami, Florida 33126. Mowi ASA wholly owns and controls its subsidiary Mowi USA for the purpose of causing Mowi USA to process salmon in the United States and distribute it to wholesalers, retailers, and others in the United States. 28. Defendant Mowi Ducktrap is a Maine limited liability company and a wholly- owned and controlled subsidiary of Mowi ASA. The company has its headquarters at 57 Little River Dr., Belfast, Maine 04915. Mowi Ducktrap sells processed salmon products, such as sliced smoked salmon, under a number of trade names, including Ducktrap and Kendall Brook. These products are sold throughout the United States, including Maine. 29. Defendant Mowi Canada West (“Mowi Canada”) (f/k/a Marine Harvest Canada) is a foreign corporation and wholly owned and controlled subsidiary of Mowi ASA. Mowi Canada is headquartered at 1334 Island Highway, Suite 124, Campbell River, British Columbia, V9W 8C9, Canada. Mowi Canada processes salmon in British Columbia, Canada. Mowi ASA uses its 26 Marine Harvest Fresh Atlantic Salmon, Skin-On, Responsibly Farm Raised, 12 oz by Marine Harvest, AMAZON, https://www.amazon.com/Marine-Harvest-Atlantic-Responsibly-Farm- Raised/dp/B0732ZP2HC/ref=cm_cr_arp_d_pb_opt?ie=UTF8 (last visited Sept. 27, 2019). 27 See Mowi ASA, Post-Effective Amendment No. 2 to Form F-6 Registration Statement (Form F-6/A) (Dec. 14, 2018). ownership and control over Mowi Canada to sell Atlantic salmon in Canada and the United States, including Maine. As discussed above, Mowi ASA also targets the United States through its wholly- owned and controlled subsidiary Mowi USA, and, to achieve that purpose, Mowi ASA uses its control over Mowi Canada to ship fresh salmon to Mowi USA in Florida and Mowi Ducktrap in Maine on a regular basis. 30. As evidenced in Mowi ASA’s 2018 annual report, Mowi ASA’s consolidated financial statements include its subsidiaries in the United States and Canada, such as Mowi USA, Mowi Canada, and Mowi Ducktrap. 31. Through its financial, investor, and promotional materials, Mowi ASA clearly conveys that it consists of a single global, integrated entity, and Mowi USA, Mowi Canada, and Mowi Ducktrap are each agents and/or divisions of Mowi ASA. Mowi ASA is vicariously liable for the conduct of Mowi USA, Mowi Canada, and Mowi Ducktrap in relation to the antitrust acts committed by each complained of herein. In addition, the presence of Mowi ASA, Mowi USA, Mowi Canada, and/or Mowi Ducktrap in the United States subjects all Mowi entities to the jurisdiction of this Court for the actions giving rise to this litigation. 32. Mowi ASA, Mowi USA, Mowi Canada, and Mowi Ducktrap are collectively referred to herein as “Mowi.” 33. Grieg Defendants. Defendant Grieg Seafood ASA (“Grieg ASA”) is a foreign corporation that describes itself as “one of the world’s leading fish farming companies, specializing in Atlantic salmon.”28 Grieg ASA owns farming facilities in Finnmark and Rogaland in Norway, British Columbia in Canada, and Shetland in the United Kingdom. The company is 28 See GRIEG SEAFOOD, https://www.griegseafood.no/en/ (last visited Sept. 27, 2019). headquartered at C. Sundtsgate 17/19, 5004, Bergen, 5004, Norway. Grieg ASA is listed on the Oslo Stock Exchange. 34. Grieg ASA targets and sells its salmon to the United States using its majority- owned sales agent, Ocean Quality AS (“OQ AS”). This company operates in the United States and Canada through three wholly owned subsidiaries, Defendants Ocean Quality N.A. Inc. (“OQ NA”), Ocean Quality USA Inc. (“OQ USA”), and Ocean Quality Premium Brands, Inc. (“OQ Premium Brands”). 35. Defendant OQ AS is a foreign corporation engaged in the salmon distribution business, with its headquarters at Grieg-Gaarden, C. Sundtsgate 17/19, N-5004, Bergen, Norway. Grieg ASA owns 60% of the outstanding shares of OQ AS.29 Bremnes Fryseri AS (“Bremnes”) owns the remaining 40% of OQ AS. Grieg ASA controls the operations of OQ AS and its various subsidiaries; indeed, in its 2018 annual report, Grieg ASA describes OQ AS (including its subsidiaries) as “Grieg Seafood’s sales company” with “offices in the UK and Canada, taking care of Grieg Seafood’s fish from the processing plant and all the way to the customers.”30 OQ AS has repeatedly shipped salmon from Norway to the United States as part of its activities. 36. It was recently announced that Steven Leask, the Managing Director of OQ AS’s operations in the United Kingdom, was leaving, in a move that one publication has linked with the ongoing EC antitrust investigation.31 29 Annual Report 2018, GRIEG SEAFOOD, 208 [hereinafter Grieg Seafood Annual Report 2018] (“OQ sells the fish to Asia, Europe, the USA and Canada.”). See also id. at 49. 30 Id. at 85. 31 Neil Ramsden, Ocean Quality’s UK MD leaves, as EC investigates group, UNDERCURRENT NEWS (July 9, 2019, 10:19 AM), https://www.undercurrentnews.com/2019/07/09/ocean-qualitys- uk-md-leaves-as-ec-investigates-group/. 37. The control and dominance that Grieg ASA exercises over OQ AS was confirmed by a report issued by a Committee of Experts of the Financial Services Authority of Norway.32 The report states: Grieg owns 60% of OQ [AS] and, according to the shareholder agreement, has the right to appoint 3 out of 5 directors, while Bremnes owns 40% and has 2 out of 5 directors. In the Financial Supervisory Authority’s assessment, OQ [AS] is not a joint arrangement, since the relevant activities that significantly affect OQ [AS]’s return do not have to be decided on unanimously by the owners, but can be made by the board or the management of the company. In the assessment of the Financial Supervisory Authority, Grieg, with a majority of the board, has control over OQ [AS], and the company must recognize OQ [AS] as a subsidiary. The company has taken note of the Financial Supervisory Authority’s assessment, and in the first quarterly report for 2015 presented OQ [AS] as a subsidiary and restated the comparative figures in accordance with IAS 8 Accounting Policies, Changes in Accounting Estimates and Errors. 38. During the Class Period, the Board of Directors of OQ AS has included Per Grieg (“P. Grieg”) (Chairperson of the Board for Grieg ASA); Nina Grieg (Manager Business Development for Grieg ASA); Andreas Kvame (“Kvame”) (CEO of Grieg ASA), Alte Harald Santorv (“Santorv”) (Chief Financial Officer (“CFO”) of Grieg ASA), and Knut Utheim (“Utheim”) (Chief Operating Officer (“COO”) of Grieg ASA). 39. Defendant OQ NA is a foreign corporation and a wholly-owned subsidiary of OQ AS. OQ NA is headquartered at 4445 Lougheed Highway, 500, Burnaby, BC V5C0E4, Canada. OQ NA was set up to undertake distribution and sale of farm-raised salmon produced by Grieg ASA and its subsidiaries and Bremnes throughout the United States. As explained in a 2014 article: 32 Appendix A is a certified translation of the Norwegian text found at https://www.finanstilsynet.no/nyhetsarkiv/brev/2015/kontroll-av-finansiell-rapportering. Norway-based Grieg Seafood announced the launch of Ocean Quality North America, which will assume exclusive responsibility for all sales and marketing of Grieg Seafood British Columbia’s farmed seafood products in North America. According to Dave Mergle, manager of the new sales organization, the move follows Grieg Seafood in Europe’s launch of Ocean Quality for selling and marketing Grieg Seafood’s fish a few years ago. “That model has gone very well so recently the decision was made that this is how it should work everywhere so it’s being implemented here in North America,” Mergle told SeafoodSource. “What they found was that it’s given [Grieg] a lot more proximity to the market and allowed them to get closer to the customers.[”] “Grieg Seafood farms in British Columbia predominantly serve the North American market. Since its inception, they’ve used a third party broker, Calkins and [B]urke, for sales and marketing and focused mostly on producing their fish. We’ve had a great relationship [with our broker, who has] done a nice job for us but we think it hasn’t really allowed us to get close to marketplace. We want to bring transparency to the entire chain and deliver more value by being integrated. It will also allow us to start giving our customers more option[s] across our entire portfolio including fish from Scotland and Norway and accessing the power of the whole Grieg Network.”33 40. OQ NA has a dedicated sales office headed by General Manager Dennis Bryant (“Bryant”), whose direct telephone number bears a Dallas, Texas area code.34 41. Defendant OQ USA is a Delaware corporation and wholly-owned subsidiary of OQ AS, with its principal place of business located at 1914 Skillman Street #110-309, Dallas, Texas, 33 April Forristall, Grieg takes over North America sales, marketing, SEAFOODSOURCE (July 9, 2014), https://www.seafoodsource.com/news/supply-trade/grieg-takes-over-north-america-sales- marketing. 34 Contact, OCEAN QUALITY, https://oceanquality.com/contact/ (last visited Sept. 27, 2019) [hereinafter Ocean Quality Contact]. 75206-8559. OQ USA distributes salmon products produced by Grieg ASA and its subsidiaries throughout the United States.35 42. Defendant OQ Premium Brands is a Delaware corporation and wholly owned and controlled subsidiary of OQ NA, headquartered at 4445 Lougheed Highway, 500, Burnaby, BC V5C0E4, Canada. OQ Premium Brands’ business purpose, according to a December 7, 2018 filing with the California Secretary of State, is “MARKETING AND BRANDING.”36 OQ Premium Brands distributes salmon products produced by Grieg ASA and its subsidiaries throughout the United States. 43. Grieg ASA’s own website also evidences the link among all these subsidiary entities. For example, Grieg AS’s website states: “Ocean Quality is the sales organization of Grieg Seafood and Bremnes Seashore (60% owned by Grieg Seafood ASA and 40% owned by Bremnes Fryseri AS.”37 Likewise, there is a similar interconnectedness and dependence between the Ocean Quality entities as the website fails to mention the other Ocean Quality entities. Instead, on one brief “Contact” page within OQ AS’s website, OQ AS lists its sales offices across the world, identifying only one employee for the USA region—Bryant—and only one employee for the North America region—Managing Director Alexander Krutoy.38 35 See GRIEG SEAFOOD ANNUAL REPORT 2018, supra note 29, at 208 (“Ocean Quality USA Inc. [is] domiciled in the USA.”). 36 State of California, Statement of Information (Foreign Corporation), OFFICE OF THE SECRETARY OF STATE OF THE STATE OF CALIFORNIA (Dec. 7, 2018), https://businesssearch.sos.ca.gov/Document/RetrievePDF?Id=04201105-25258957. 37 Sales, GRIEG SEAFOOD, https://www.griegseafood.no/sales/ (last visited Sept. 27, 2019). 38 OCEAN QUALITY CONTACT, supra note 34. 44. In addition to targeting and selling salmon into the United States through OQ AS and its subsidiaries, Grieg ASA targets and sells its salmon to the United States, by also using its wholly-owned and controlled subsidiary, Defendant Grieg Seafood BC Ltd. (“Grieg BC”). Grieg BC is a foreign corporation and wholly-owned and controlled subsidiary of Grieg ASA. Grieg BC is headquartered at 1180 Ironwood Street # 106, Campbell River, British Columbia, Canada, V9W 5P7. Grieg BC farms salmon on 22 sites in British Columbia. 45. Due to its key location, Grieg ASA uses and controls Grieg BC to produce salmon targeted for the American market.39 In its 2017 annual report, Grieg ASA explained Grieg BC’s increase in earnings before interest and taxes (“EBIT”), noting that “[h]aving production close to the US market is advantageous due to fast deliveries and shorter transport.”40 A year later, in its 2018 annual report, Grieg ASA again correlated the success between the increased sales in the United States market and Grieg BC’s production in Canada: “[t]he main change in our share of sales was an increase to the USA from 9 % in 2017 to 14 % in 2018 due to record high harvest volumes in Grieg Seafood British Columbia.”41 46. Grieg BC produces Skuna Bay, a branded salmon product that is marketed and sold throughout the United States. Evidencing the interconnected nature of the different Grieg and Ocean Quality entities, Grieg ASA’s 2018 annual report explained that Skuna Bay is “Grieg 39 See Annual Report 2017, GRIEG SEAFOOD, 48 [hereinafter Grieg Seafood Annual Report 2017] (“OQ sells the fish to Asia, Europe, the USA and Canada.”). 40 Id. 41 See GRIEG SEAFOOD ANNUAL REPORT 2018, supra note 29, at 95. Seafood’s premium brand from British Columbia”42 and is sold, along with its other salmon products, by OQ AS’s subsidiaries. 47. As part of its success in the American market, Grieg ASA’s annual report publicized that “[t]he White House served Skuna Bay Salmon on the menu for the Inauguration Dinner to former President and First Lady of the United States, Barack and Michelle Obama.”43 Indeed, Skuna Bay Salmon had been “served at more than 2,500 high-end restaurants and boutique retailers” across the United States by 2015,44 and Grieg ASA’s 2018 annual report listed a half dozen top restaurants throughout the United States that purchased Skuna Bay salmon.45 In addition to being served at top American restaurants, Skuna Bay salmon has gained marketing and exposure through its partnerships with the James Beard Foundation, headquartered in New York, and the Women Chefs and Restaurateurs organization.46 48. The report highlighted the significance of Skuna Bay sales for Grieg ASA. Adam O’Brien, General Manager for Skuna Bay at Ocean Quality Canada, explained that “[m]ost months, Skuna Bay accounts for approximately only five % of the volume and delivers roughly 25% of our margins.”47 42 See id. at 85. 43 Id. 44 Skuna Bay Salmon Expands to Florida Adding North Star Seafood to its Roster of Exclusive Purveyors, SKUNA SALMON (Apr. 23, 2015), https://www.skunasalmon.com/news/158-skuna- baysalmon-expands-to-florida-adding-north-star-seafood-to-its-roster-of-exclusive-purveyors [hereinafter Skuna Salmon]. 45 See GRIEG SEAFOOD ANNUAL REPORT 2018, supra note 29, at 86. 46 Id. 47 Id. 49. Although Skuna Bay salmon was first sold to the United States market in 2011, the brand was so successful that by mid-2015, Skuna Bay was being sold across the country.48 Now “Skuna Bay salmon has achieved national U.S. distribution, available in all continental U.S. states . . . and sixteen exclusive distributor relationships across North America.”49 Skuna Bay salmon is distributed in Maine.50 50. Grieg ASA is vicariously liable for the conduct of OQ NA, OQ USA, and OQ Premium Brands in relation to the antitrust acts committed by each complained of herein. In addition, the presence of OQ NA, OQ USA, and OQ Premium Brands in the United States subjects all Grieg entities to the jurisdiction of this Court for the actions giving rise to this litigation. 51. Grieg ASA, Grieg BC, OQ AS, OQ NA, OQ USA, and OQ Premium Brands are referred to collectively herein as “Grieg.” 52. SalMar Defendant. Defendant SalMar ASA (“SalMar”) is a foreign corporation that describes itself as “one of the world’s largest and most efficient producers of Atlantic salmon, and is vertically integrated along the entire value chain from broodfish, roe and smolt to harvesting, 48 Sysco-owned distributer to bring Grieg’s ‘Skuna Bay’ salmon to Texas, UNDERCURRENT NEWS (May 9, 2019, 9:29 AM), https://www.undercurrentnews.com/2016/05/09/sysco-owned- distributor-to-bring-griegs-skuna-bay-salmon-to-texas/; SKUNA SALMON, supra note 44. 49 FISHCHOICE, https://fishchoice.com/seafood-supplier/ocean-quality-north-america-inc (last visited Sept. 27, 2019) [hereinafter FishChoice Supplier Directory]. 50 Skuna Bay Salmon Expands to New England, Adding Ipswich Shellfish Company to Its Roster of Exclusive Purveyors, SKUNA SALMON (July 22, 2013), https://www.skunasalmon.com/news/skuna-bay-salmon-expands-to-new-england-adding- ipswich-shellfish-company-to-its-roster-of-exclusive-purveyors?site=responsive. processing and sales.”51 The company is headquartered at Idustriveien 51, N-7266, Kverva, Norway. SalMar is listed on the Oslo Stock Exchange. 53. According to SalMar’s website: SalMar has established a fully integrated system for farming, processing, sales and distribution of farmed salmon and is thus in control of the total value chain. The salmon that SalMar is producing is sold through an in-house salesforce and/or through close partners. Proximity to markets and customers, direct or through partners is important to secure efficient use of a high-quality raw material that has been through a traceable and controlled production process. InnovaMar is the name of SalMar’s new harvesting and processing facility in Frøya, central Norway. It aims to be the world’s most innovative and efficient facility for the landing, harvesting and processing of farmed salmon. InnovaMar covers 17,500 m2 of floor space and comprises two departments (harvesting and processing). The facility has the capacity for all kinds of storage. Good internal logistics ensure safe and efficient handling of the products. The increased capacity affords a high level of flexibility with regard to organising production and sales. SalMar produces a wide variety of fresh and frozen salmon products. The customer base is global and includes small and large importers/exporters, as well as larger processing companies and retail chains.52 54. SalMar sells directly to entities within the United States: SalMar had direct sales to around 50 different countries in 2017. SalMar’s most important geographic market in 2017 was Europe, with Poland, Lithuania and Sweden as the largest individual markets. The second largest market was Asia, with Vietnam, Japan and Singapore as the largest individual markets. After sales to 51 See 2017 Annual Report, SALMAR, 45 (2017), http://hugin.info/138695/R/2188425/846513.pdf [hereinafter SalMar Annual Report 2017]. 52 See Sales & Distribution, SALMAR, https://www.salmar.no/en/sales-distribution/ (last visited Sept. 27, 2019). Russia were blocked in 2014, North America has been the third largest market, with the USA as the largest individual market. SalMar experienced particularly strong growth in the American market in 2017.53 55. North America is the third largest export destination for SalMar.54 In 2018, its group revenue from the USA and Canada totaled 1,989,222 (measured in thousands of Norwegian krone (“NOK”)).55 56. SalMar targets and transacts business in the United States and has sold salmon to customers in Maine. 57. Lerøy Defendants. Defendant Lerøy Seafood Group ASA (“Lerøy ASA”), a foreign corporation, is a seafood production and distribution company. Lerøy ASA is the second largest salmon and trout farming company in the world and has fish farms in Hitra, Kristiansund, Troms and Scotland (Shetland). The company is headquartered at Thormøhlens gate 51 B, 5006 Bergen, Norway. 58. On its website, Lerøy ASA describes itself as a “global presence stretching from China to the USA” and selling to “more than 70 markets worldwide.”56 Lerøy ASA’s website also promotes its global reach and sales offices in the United States: 53 See SALMAR ANNUAL REPORT 2017, supra note 51, at 53. 54 See 2018 Environment and Social Responsibility Report, SALMAR, 55 (2018) http://hugin.info/138695/R/2242726/885264.pdf. 55 2018 Annual Report, SALMAR, 93 (2018), http://hugin.info/138695/R/2242726/885263.pdf. 56 About Lerøy, LERØY SEAFOOD GROUP, https://www.leroyseafood.com/en/aurora/about- leroy/?_t_id=1B2M2Y8AsgTpgAmY7PhCfg%3d%3d&_t_q=usa&_t_tags=language%3ano%2c siteid%3a4f9c115d-7280-41c1- bc1b318c9d6edd9e%2clanguage%3aen&_t_ip=62.92.69.136&_t_hit.id=Leroy_Core_CMS_Pag es_Aurora_AuroraPage/_9a11e54b-4ab7-4bc3-bff5-1f57c5bf5304_en&_t_hit.pos=1 (last visited Sept. 27, 2019). Our main office is located in Bergen, but we have fishing vessels and fish farms in operation along the entire coast of Norway. We have production and packaging plants in Norway, Sweden, Denmark, Finland, France, the Netherlands, Portugal, Spain and Turkey. We also have sales offices in the USA, Japan and China.57 59. A press release advertised the “Lerøy Seafood Group [as] the world’s second largest farmer of Atlantic salmon . . . . [e]stablished in 1899, its global network today spans Sweden, France, Portugal, China, Japan and the USA.”58 60. Defendant Lerøy Seafood USA Inc. (f/k/a “Hallvard Lerøy USA, Inc.”) (“Lerøy USA”), a North Carolina corporation and wholly-owned and controlled subsidiary of Lerøy ASA, is the United States distribution subsidiary for Lerøy ASA’s farm-raised salmon business and sells and distributes Lerøy ASA’s farmed salmon throughout the United States. Lerøy USA’s principal place of business is located at 1289 Fordham Blvd., Suite 406, Chapel Hill, NC 27514. 61. Lerøy USA operates as a division of Lerøy ASA. Indeed, Lerøy USA does not have its own official website. Instead, Lerøy USA is identified within Lerøy ASA’s main website as one of Lerøy ASA’s offices for “VAP [value-added processing], Sales & Distribution.”59 The only information provided on Lerøy ASA’s website for Lerøy USA is the address, contact telephone number, and contact email address for one employee.60 Lerøy USA’s Bloomberg profile states that 57 See About Lerøy, LERØY, https://www.leroyseafood.com/en/about-us/about-leroy/ (last visited Sept. 27, 2019). 58 Press Release, LERØY, Premium Aurora Salmon from Arctic Norway Now Available in Singapore, http://www.dunbarjones.com/assets/userfiles/Aurora_Salmon_in_Singapore.pdf (last visited Sept. 27, 2019). 59 Contact, LERØY, https://www.leroyseafood.com/en/contact/our-offices/ (last visited Sept. 27, 2019). 60 Id. it has only three employees and that its business consists of “the wholesale distribution of fresh, cured, or frozen fish and seafood.”61 62. Lerøy ASA’s premiere brand of salmon is Aurora salmon.62 Aurora salmon is sold by Lerøy USA throughout the United States.63 63. Lerøy ASA has availed itself of the laws and privileges of the United States, filing SEC forms and benefitting from its sale of depositary shares to United States investors evidenced by American Depositary receipts through Citibank, N.A. in the United States.64 64. Lerøy ASA and Lerøy USA are collectively referred to herein as “Lerøy.” 65. Scottish Sea Farms Defendant. Defendant Scottish Sea Farms Ltd. (“Scottish Sea Farms”) is an aquaculture company that engages in the farming and production of salmon. Scottish Sea Farms is the United Kingdom’s second largest producer of farmed salmon.65 The company sells its products to retailers in the United Kingdom, the United States, Europe, and internationally. Scottish Sea Farms is a joint venture of Defendants SalMar and Lerøy, and each owns a 50% interest in Scottish Sea Farms through an entity known as Norskott Havbruk AS (“Norskott Havbruk”). Norske Havbruk includes among its officers or directors Henning Beltestad (Chief 61 Bloomberg Profile for Lerøy, BLOOMBERG, https://www.bloomberg.com/profile/company/1008310D:US (last visited Sept. 27, 2019). 62 Key Brands, LERØY, https://www.leroyseafood.com/en/brands/aurora-salmon/ (last visited Sept. 27, 2019); Aurora Salmon Fillets, LB, CENTRAL MARKET SHOP, https://centralmarket.com/product/aurora-salmon-fillets-lb/ (last visited Sept. 27, 2019); Aurora Norwegian Salmon, BALDUCCI’S FOOD LOVER’S MARKET, https://www.balduccis.com/details/aurora-norwegian-salmon (last visited Sept. 27, 2019). 63 FishChoice Supplier Directory, supra note 49. 64 See LERØY SEAFOOD GROUP ASA, Registration Statement (Form F-6) (July 7, 2015). 65 See SALMAR ANNUAL REPORT 2017, supra note 51, at 45. Executive Officer (“CEO”) of Lerøy), Helge Singelstad (“Singelstad”) (Chairman of Lerøy), Lief- Inge Nordhammer (a Board member of SalMar), and Gustav Witzøe (“Witzøe“) (co-founder and Director of Strategic Projects for SalMar). The company is headquartered at Laurel House, Laurelhill Business Park, Stirling, FK7 9JQ, United Kingdom, 01786 44552. The United States was the leading destination for exported Scottish farmed salmon four years in a row in 2014, reaching $334.2 million in that year alone, according to the Scottish Salmon Producers Organization; Jim Gallagher, Managing Director of Scottish Sea Farms, called this “a great jump in our performance.”66 By 2017, Scottish salmon exports to the United States were £193 million, continuing its position as the largest export market.67 AGENTS AND CO-CONSPIRATORS 66. The acts alleged against the respective Defendants in this Complaint were authorized, ordered, or done by their officers, agents, employees, or representatives, while actively engaged in the management and operation of the respective Defendants’ businesses or affairs. The respective Defendant parent entities identified herein exercise dominance and control over all of their respective Defendant subsidiary entities and those respective subsidiaries have a unity of purpose and interest with their respective parents. To the extent any respective parent Defendant did not keep a tight rein on its respective subsidiary Defendant(s), it had the power to assert control over the subsidiary if the latter failed to act in the parent’s best interests. The respective parent Defendants and their respective subsidiary Defendants thus operated as a single economic unit. The respective subsidiaries played a critical role in the conspiracy in that they (as well as the 66 Scottish Salmon Exports to US to Reach £200m, SEAFOODSOURCE, (Mar. 13, 2014), https://www.seafoodsource.com/news/aquaculture/scottish-salmon-exports-to-us-to-reach-200m. 67 Scottish salmon export value hits £600m record, FISHFARMINGEXPERT, (Feb. 9, 2018, 7:14 PM), https://www.fishfarmingexpert.com/article/scottish-salmon-export-value-hits-600m-record/. respective parent Defendants) sold price-fixed farmed salmon and products derived therefrom to purchasers outside Defendants’ conspiracy in the United States. 67. When Plaintiff refers to a corporate family or companies by a single name in its allegations of participation in the conspiracy, it is to be understood that the Plaintiff is alleging that one or more employees or agents of entities within the corporate family engaged in conspiratorial acts or meetings on behalf of all of the Defendant companies within that family. The individual participants entered into agreements on behalf of, and reported these meetings and discussions to, their respective corporate families. As a result, the entire corporate family was represented at any such meetings and discussions by its agents and was a party to the agreements reached by them. 68. Various persons and/or firms not named as Defendants herein may have participated as co-conspirators in the violations alleged herein and may have performed acts and made statements in furtherance thereof. 69. Each Defendant acted as the principal, agent, or joint venturer of or for other Defendants with respect to the acts, violations, and common course of conduct alleged by Plaintiff. FACTUAL ALLEGATIONS A. The European Commission Is Investigating Unexplained Price Increases In The Salmon Market 70. On February 19, 2019, Undercurrent News, a fishing industry trade publication, reported that in early February of 2019, the EC opened an antitrust investigation into the world’s major producers of farm-raised salmon: According to the letter, the EC has “received information -- from different actors operating at different levels in the salmon market -- alleging that Norwegian producers of farmed Atlantic salmon . . . participate or have participated in anti-competitive agreements and/or concerted practices related to different ways of price coordination in order to sustain and possibly increase the prices for Norwegian salmon.” The letter, which was sent to producers at the start of February, states the Norwegian producers concerned have been allegedly: • Coordinating sales prices and exchanging commercially sensitive information; • Agreeing to purchase production from other competitors when these other competitors sell at lower prices; and • Applying a coordinated strategy to increase spot prices of farmed Norwegian salmon in order to secure higher price levels for long-term contracts. Based on the information the EC has, these alleged practices have been going on since “at least” November 2017 and “are presumably ongoing.”68 71. The EC also released the following statement on February 19, 2019: The European Commission can confirm that on 19 February 2019 its officials carried out unannounced inspections in several Member States at the premises of several companies in the sector of farmed Atlantic salmon. The Commission has concerns that the inspected companies may have violated EU [(“European Union”)] antitrust rules that prohibit cartels and restrictive business practices (Article 101 of the Treaty on the Functioning of the European Union). The Commission officials were accompanied by their counterparts from the relevant national competition authorities.69 72. According to another article in Undercurrent News dated February 19, 2019, Mowi, Grieg, and SalMar have all confirmed that they were the subject of EC raids: Undercurrent first reported the news earlier on Tuesday, then Mowi, Grieg Seafood and SalMar all confirmed raids on their operations in the UK. Mowi’s spokesman said the company’s plant in Rosyth, 68 See Seaman, Norway’s antitrust regulator eyes salmon price-fixing probe ‘with interest,’ supra note 2 (emphasis added). 69See E.C. STATEMENT/19/1310, supra note 1 (emphasis added). UK, was raided, but then also confirmed a plant in Lemmers, formerly Marine Harvest Sterk, was inspected. The Sterk plant, the only one the company owns in the Netherlands, is mainly specialized on coating whitefish, but also does some salmon, according to its website.70 73. In a recently released annual report for 2018, Mowi admitted: In February 2019, The European Commission carried out unannounced inspections at selected premises of several Norwegian salmon companies, including Mowi. The Commission was acting on concerns that the inspected companies may have violated EU antitrust rules.71 74. On February 19, 2019, Grieg filed a notice with the Oslo Stock Exchange stating as follows: The European Commission DG (Director General) Competition has today performed an inspection at Grieg Seafood Shetland to explore potential anti-competitive behavior in the salmon industry. Grieg Seafood aims to be open, transparent and forthcoming and will provide all necessary information requested by the European Commission DG Competition in its investigation.72 75. On February 20, 2019, Lerøy filed a notice with the Oslo Stock Exchange stating as follows: EU’s competition authorities (European Commission Director General Competition) has conducted an inspection at the premises of Scottish Sea Farms Ltd. A company owned 50% by Lerøy Seafood Group ASA (LSG). The purpose is, according to the 70 See Tom Seaman, Mowi Dutch plant also raided as EC confirms probe of alleged salmon cartel, UNDERCURRENT NEWS, https://www.undercurrentnews.com/2019/02/19/mowi-dutch-plant-also- raided-as-ec-confirms-probe-of-alleged-salmon-cartel/. 71 See MOWI 2018 ANNUAL REPORT, supra note 4, at 216. 72 See Stock Exchange Filings, GRIEG SEAFOOD, https://www.griegseafood.no/inverstors/stock- exchange-filings/ (last visited Sept. 27, 2019). competition authorities, to investigate accusations of anti- competitive cooperation in the salmon market. In connection with the inspection, the EU competition authorities has also requested for [sic] information from the shareholders in Scottish Sea Farms Ltd.73 76. Also on February 19, 2019, SalMar issued the following report to the Oslo Stock Exchange: On 19th of February 2019 the European Commission Director General Competition performed an inspection at Scottish Sea Farms Ltd., in which SalMar ASA indirectly owns 50 per cent. SalMar is in constructive dialogue with the Commission in this regard.74 77. The inspections by the EC were not undertaken casually. Inspections are typically done by an order of the EC, and the EC must have “reasonable grounds for suspecting an infringement of the competition rules;” “[i]t must be borne in mind that the inspections carried out by the Commission are intended to enable it to gather the necessary documentary evidence to check the actual existence and scope of a given factual and legal situation concerning which it already possesses certain information.”75 The EC relied on multiple sources to support its very specific allegations that justified the raids. 78. The EC’s recent investigation into the farmed salmon industry is also not without precedent. In a decision entered in 1992, the EC found the former Fiskeoppdretternes Salgslag Organization (“FOS”) (the Norwegian Fresh Fish Trade Association), the Scottish Salmon 73 See Stock Exchange Notices, LEROY SEAFOOD, https://www.leroyseafood.com/en/investor/ Stockexchangenotices/ (last visited Sept. 27, 2019). 74 See SALMAR ASA, Comment to Inspection by the European Comm’n, NEWSWEB (Feb. 19, 2019, 8:21 PM), https://newsweb.oslobors.no/message/470051. 75 Case No. T-135/09, Nexans France SAS v. Comm’n, 2012 E.C.R. 43, http://curia.europa.eu/juris/document/document_print.jsf?doclang=EN&text=&pageIndex=0&pa rt=1&mode=lst&docid=129701&occ=first&dir=&cid=663482. Growers’ Association (“SSGA”), the Scottish Salmon Farmers’ Marketing Board (“SSB”), and the Shetland Salmon Farmers Association (“SSA”) had entered into an unlawful agreement to fix the minimum prices of farmed Atlantic salmon back in 1989 that ended in 1991 with the bankruptcy of FOS.76 The three Scottish entities had accused the FOS of dumping salmon at low prices. Although the complaint was terminated without decision, the FOS decided to create a minimum pricing system on exported Norwegian salmon. The Scottish entities accepted this proposal and adjusted their own prices accordingly. The EC found that FOS had created a “coordinated plan to stabilize and increase salmon prices” and that the SSB, SSGA, and SSFA “contributed to this plan by assuring FOS that they urged their members to exercise price discipline in support of the Norwegian action.”77 One of the means of implementing the agreement was the SSB providing FOS with confidential price and volume statistics by SSGA and SSFA members. “The regular contacts to exchange price information provided the parties with an opportunity to monitor the success of their agreement.”78 79. Similarly, the Australian Competition and Consumer Commission found in 2003 that the Tasmanian Salmonid Growers Association facilitated an illegal agreement in 2002 to have Atlantic salmon farmers cull 10 percent of their salmon stocks in order to reduce the scope of any price reductions caused by oversupply.79 76 See Appendix B. 77 Id. at 19. 78 Id. 79 See Federal Court Declares Tassal Limited and Tasmanian Salmonid Growers Association involved in Anti-Competitive Fish Cull, AUSTRALIAN COMPETITION & CONSUMER COMM’N (Aug. 1, 2003), https://www.accc.gov.au/media-release/federal-court-declares-tassal-limited-and- tasmanian-salmonid-growers-association. 80. There is a plausible basis to conclude that similar types of unlawful misconduct are occurring now and have affected worldwide farmed Atlantic salmon prices, including prices of such salmon sold in the United States. B. Defendants Have Illegally Engaged In Historically Unprecedented And Unjustified Pricing Behavior That Has Resulted In Record Profitability. 81. The salmon market is susceptible to manipulation by the major salmon producers in Norway. As alleged further below, the industry is highly concentrated, and the spot market for salmon in Oslo, Norway is the most important benchmark for salmon prices around the globe. 82. Salmon is sold on the spot market and through annual contracts. Only one percent of Norway’s salmon production is sold on the spot market, but those spot prices set the baseline for the longer term contract prices.80 83. As alluded to in the EC’s letter to the companies being investigated, since 2015, salmon buyers in Europe have complained that Norway’s salmon producers, including Mowi, have been rigging the spot market by using subsidiary companies, including Mowi’s Polish subsidiary, Morpol (which is, as noted above, a fish processor and distributor and the world’s leading producer of smoked salmon products) to drive up the spot price. As the purchasing director of Graal S.A. (“Graal”) (a Polish salmon processor) Alina Piasecka, has explained, “[w]e’ve seen examples of prices falling in the spot market, and exporters offering fish at increasingly lower prices.” She continued, “[s]uddenly, 15 minutes later there are aren’t fish available, and we find out that Morpol has purchased perhaps 60 truckloads.” Graal’s CEO Boguslaw Kowalski alsoexplained that “[w]e 80 See Aslak Berge, Suempol Norway’s GM doesn’t believe in price caps for second half of 2017, SALMONBUSINESS.COM, https://salmonbusiness.com/suempols-gm-does-not-believe-in-price- caps-in-the-second-half-of-2017/. are seeing that now and again they take advantage of Morpol to buy at higher prices than that charged by the market, to hike up prices.”81 84. In 2017, Stale Hoyem (“Hoyem”), general manager of Suempol Norway, one of the biggest smoked salmon producers in Poland and Europe, complained that “companies in Norway buy small quantities of salmon to raise the price for the rest of the players.” Hoyem added that “[o]ne last thing that affects prices is that some of the major players choose to create their own purchasing departments buying a truckload here and a truckload there;” he was “suggesting this ‘daily’ practice is heavily influencing prices on the spot market.”82 Borge Prytz Larsen, purchasing director at Severnaya, which imports salmon into Russia, confirmed Hoyem’s statement: “The big players buy fish, and they then use the price as indicators for other customers.”83 85. There is no good non-collusive reason for why the “big players”—the Norwegian Defendants here—would need to make limited salmon spot market purchases except to drive up the prices on that market. Each of them is an integrated farmed salmon producer. They simply do not need to buy more fish. 81 See Marine Harvest Accused of Manipulating Polish Salmon Market, INTRAFISH (Aug. 8, 2016), https://www.intrafish.com/news/751597/marine-harvest-accused-of-manipulating-polish-salmon- market. 82 See Norwegian Salmon Giants Accused of Price Manipulation, INTRAFISH (Aug. 22, 2017), https://www.intrafish.com/news/1330269/norwegian-salmon-giants-accused-of-price- manipulation. 83 Id. 86. Defendants’ pricing behavior changed at the start of the Class Period. Hoyem also complained: “In the old days we could negotiate contracts. Producers looked at their cost and then they put on a surcharge of about NOK 1 (€0.11/$.13) to NOK 2 (€0.21/$.25) [per kilo].”84 87. The foregoing are examples of complex and historically unprecedented changes in pricing structure made at the very same time by multiple competitors and made for no other discernible reason than collusion. 88. As a result of the conspiracy, Defendants’ prices—and profits—for salmon have been increased since mid-2015, as Mowi itself illustrates in this chart:85 84 Id. 85 See Salmon Farming Indus. Handbook 2019, MOWI, 41 (2019), https://corpsite.azureedge.net/corpsite/wp-content/uploads/2019/06/Salmon-Industry-Handbook- 2019.pdf [hereinafter Mowi Salmon Industry Handbook 2019]. 89. Defendants frequently—and falsely—asserted that cost increases justified their price increases, but their own data disproves their purported justification. For example, the following chart from Mowi indicates that the “cost in box” of producing salmon (per kilogram) has increased approximately half of one Euro (or less) during the Class Period—far less than salmon prices:86 90. The biggest single production cost for producers of farmed salmon is feed. As Mowi notes in its 2018 Handbook, “[h]istorically, the two most important ingredients in fish feed have been fish meal and fish oil. The use of these two marine raw materials in feed production has been reduced in favour of ingredients such as soy, sunflower, wheat, corn, beans, peas, poultry by- products (in Chile and Canada) and rapeseed oil. This substitution is mainly due to heavy constraints on the availability of fish meal and fish oil.”87 The following chart from that Handbook, 86 See MOWI ANNUAL REPORT 2018, supra note 4, at 253. 87 See MOWI SALMON INDUS. HANDBOOK 2019, supra note 85, at 62. however, shows that these feed components either stabilized or declined in the period since mid- 2015.88 08 Feed Production 8.5 Feed raw material market 91. It is true that Mowi, for example, markets “organic” farmed salmon that are fed primarily fish meal and fish oil.89 But the costs for those two components fell significantly during part of the Class period, as Mowi’s own chart confirms. And economic data compiled by the Federal Reserve Bank of St. Louis on global fish meal prices show that prices collapsed at the beginning of 2015, thus providing no cost justification for the price increases by farmed salmon producers that commenced later that year.90 88 Id. at 57. 89 See Mowi Ireland’s Organic Salmon FAQ’s, MOWI, http://marineharvestireland.com/product/about-marine-harvest-ireland-organic-salmon/ (last visited Sept. 27, 2019). 92. In sum, as the foregoing charts reflect, the price increases for salmon in 2015 and following years, viewed in relation to production costs, represent a structural break from past practices. Indeed, in prior periods, the Norwegian farmed salmon industry has been accused of dumping their product overseas at unreasonably low prices.91 93. It has sometimes been asserted that increased demand explains the price increases since mid-2015, but that explanation also does not hold water here. In August of 2014, Russia banned imports of Norwegian seafood in response to economic sanctions imposed by the United States, the EU, and others for its annexation of the Crimea; prices in Norway fell by ten percent as 90 See Global Price of Fish Meal, FRED ECONOMIC DATA, https://fred.stlouisfed.org/series/PFISHUSDM#0 (last visited Sept. 27, 2019). 91 See Fresh and Chilled Atlantic Salmon from Norway, Inv. Nos. 701-TA-302 and 731-TA-454, USITC Pub. 3835 (Jan. 2006) (Second Review), https://www.usitc.gov/publications/701_731/pub3835.pdf; European Commission Press Release Memo/06/87, Norwegian Salmon (Feb. 21, 2006), http://europa.eu/rapid/press-release_MEMO- 06-87_en.htm. a result.92 The ban was supposed to last a year, but Russia extended it in late June of 2015 and it remains in effect. 94. This is highly significant because, as an analyst at Swedbank Markets explained in 2017, “Russia’s import ban wiped out 10 percent of Norway’s salmon market.”93 Teimuraz Ramishvili (“Ramishivili”), the Russian ambassador to Norway, said in 2018 that “[f]rom an economic point of view, Norway lost a billion dollars from the fish trade with Russia. There were attempts from Oslo to find new markets, great hopes were associated with China, but the Russian market was not replaced.”94 95. Ramishvili’s estimate of the loss to Norwegian salmon farmers like the Defendants turned out to be severely understated. In January of 2019, the industry publication Intrafish reported that: Russia was once one of the seafood sector’s most promising markets -- for Norwegian seafood suppliers in particular. But since the 2015 ban on seafood imports from several Western countries, the Norwegian salmon industry alone has lost NOK 20 billion (€2 billion/$2.3 billion), according to estimates from Asbjørn Warvik Rørtveit, director of market insight and market access at the Norwegian Seafood Council (NSC).95 92 See Ole Petter Skonnord, Update 1-Russia Sanctions Throw Norway’s Fish Industry into Turmoil, REUTERS (Aug. 8, 2014, 8:25 AM), https://www.reuters.com/article/ukraine-crisis- sanctions-salmon-idUSL6N0QE32E20140808. 93 See Norway fails to find new buyers for its fish after losing Russian market, RT (Mar. 15, 2018, 2:56PM), https://www.rt.com/business/416729-norway-fish-russian-market-sanctions/. 94 Id. (emphasis added). 95 Norway’s Seafood Firms Have Lost Nearly $3 Billion Since Russian Ban, INTRAFISH (Jan. 16, 2019), https://www.intrafish.com/marketplace/1673343/norways-seafood-firms-have-lost-nearly- usd-3-billion-since-russian-ban. 96. The Mowi pricing chart depicted in paragraph 91 shows declining Norwegian salmon average prices in 2014 attributable to the Russian import ban. But it also shows average prices ramping drastically upward in mid-2015 (shortly after Russia extended that ban) and continuing to increase or stabilize in succeeding years while the ban continued. These sustained, historically unprecedented price increases can only be explained by collusion. Norwegian salmon farmers knew that a huge portion of demand and their export market had been eliminated and reacted by collusively raising prices. The planning cycle for the production of Norwegian salmon in 2015 had been set three years earlier in 2012 (before the Russian ban), as Mowi’s 2018 Investor’s Handbook itself reflects.96 Yet despite this supply of salmon based on an overall market that no longer existed in 2015 and despite the fact that the ban had caused salmon prices to drop in 2014, Defendants, by conspiring together, were able to raise prices substantially and keep prices at levels significantly above those experienced in 2014. 97. These price increases since mid-2015 have resulted in huge profits for the Defendant farmed salmon producers. According to Mowi’s 4Q 2018 financial disclosures: “2018 was a very good year for Mowi. Strong demand for salmon and high prices in all markets resulted in great earnings for the company. I am proud of all my colleagues who work hard to produce healthy and tasty seafood for consumers all over the world. They have all contributed to the strong results”, [sic] says CEO Alf-Helge Aarskog.97 98. Mowi’s 2017 annual report also confirmed that since the increases in salmon pricing starting in 2015, its operating profits or “Operational EBIT” (reported in Euros) has 96 See Salmon Indus. Handbook 2018, MOWI, 32 [hereinafter Mowi Salmon Industry Handbook 2018]. 97 See Strong Results for Mowi in the Fourth Quarter 2018, MOWI (Feb. 13, 2019). substantially increased—from 83 million Euros in 2015, to 184 million Euros in 2016, and 214 million Euros in 2017.98 As noted above, in accounting and finance, earnings before interest and taxes (“EBIT”) is a measure of a firm’s profit that includes all incomes and expenses (operating and non-operating) except interest expenses and income tax expenses. 99. Grieg similarly reported that its EBIT per kg gutted weight of fish (in Norwegian Kroners) has increased during the course of the conspiracy. According to Grieg’s 2017 annual report, its EBIT was 0.7 Kroners/kg in 2015, 18.0 Kroners/kg in 2016, and 14.4 Kroners/kg in 2017.99 Grieg’s Q4 2018 Quarterly Report announced an EBIT per kg (in Norwegian Kroner) of 14.72 for 2018. 100. Lerøy has also experienced substantial increases in EBIT/kg (also measured in Norwegian Kroner), increasing from 8.8 Kroners in 2015 to 18.9 Kroners in 2016, and 23.6 Kroners in 2017.100 In 2018, Lerøy’s EBIT/kg was 19.6.101 98 See Integrated Annual Report 2017, MARINE HARVEST, 7 (2017). 99 See GRIEG SEAFOOD ANNUAL REPORT 2017, supra note 39, at 8. 100 See Annual Report 2017 Key Figures, LEROY SEAFOOD (2017), https://www.leroyseafood.com/en/investor/reports-and-webcast/annual-report-2017/to-the- table/#anchor-article-key-figures. 101 See Preliminary Financial Figures 2018, LEROY SEAFOOD, 10 (2018), https://www.leroyseafood.com/globalassets/02-documents/english/reports/quarterly-reports/q4- 2018-report.pdf. 101. Similarly, SalMar’s EBIT has increased substantially. In 2015, its EBIT was 1404 million Norwegian Kroners. In 2016, its EBIT was 2432 million Kroners. In 2017, EBIT was 3162 million Kroners.102 In 2018, its EBIT was 3460.8 million Kroners.103 102. Similarly, the stock prices of Mowi ASA, Grieg ASA, SalMar ASA, and Lerøy ASA have all risen dramatically since January of 2013. 103. These price increases—and the Defendants’ coordinated behavior that caused them—have come at the expense of Plaintiff and the Class, who have paid more for farm-raised salmon than they otherwise would have in the absence of Defendants’ collusion. C. In Recent Years, Defendants Have Switches From Competition To Cooperation. 104. After the dissolution of the FOS in 1991, the Norwegian farmed salmon industry appears to have operated competitively for a while. In recent years, however, the farmed salmon industry has undergone a major shift in attitude, with the key players in Norway and their foreign subsidiaries transitioning from a culture of competition back to a culture of cooperation that once again involves a cessation of trade competition. 105. Trade Associations And Industry Organizations. This attitude is reflected not only in Defendants’ unprecedented pricing moves in 2015, but also in their transition to openly collusive behavior reflected in the activities of certain trade associations or industry groups to which some of them belong. These trade associations or industry groups include several entities discussed below. 102 See SALMAR ANNUAL REPORT 2017, supra note 51, at 4. 103 See Quarterly Report – Fourth Quarter 2018, SALMAR ASA (2018), http://hugin.info/138695/R/2234948/879657.pdf. 106. One is the Norwegian Seafood Council (“NSC”), which is based in Tromsø, Norway and has offices in 12 countries (including an office in Boston) and which bills itself as “the industry’s main source for market insight based on statistics, trade information, consumption and consumer insight.”104 It licenses the “Seafood From Norway” trademark utilized by Norwegian seafood producer-exporters.105 The NSC conducts a co-funded “Joint Marketing Program” that utilizes this trademark.106 The NSC utilizes “advisory groups” that meet periodically and give it input and opinions regarding its work; among the members of such groups are Frode Mikkelsen and Knut Hallvard Lerøy of Lerøy, Witzøe of SalMar, Arne Aarhus of OQ, and Erik Holvik of Mowi ASA.107 As explained in detail below, the data analytics firm SAS Data Management (“SAS”) has created a database and analytical tools for the NSC that allow industry members to share current individualized competitor data, including price data. This is undoubtedly one of the things to which the EC was referring when it said the raided firms were suspected of “exchanging commercially sensitive information.” 107. Another Norwegian industry group of note is the Sjømatbedrifters Landsforening (the Norwegian Seafood Federation (“NSF”)). The Norwegian Defendants are represented in this 104 About Us, NORWEGIAN SEAFOOD COUNCIL (Nov. 18, 2016, 2:36 PM), https://en.seafood.no/about-norwegian-seafood-council/about-us/. 105 See Licensing “Seafood from Norway”-trademark, NORWEGIAN SEAFOOD COUNCIL (Feb. 28, 2019, 3:02 PM), https://en.seafood.no/marketing/merke--og-stotteordninger/trademarks-and- labeling/the-country-of-origin-mark/licensing-SFN/. 106 See The NSC’s Joint Marketing Program, NORWEGIAN SEAFOOD COUNCIL (Feb. 25, 2019, 9:10 AM), https://en.seafood.no/marketing/merke--og-stotteordninger/bedriftsinitiativ-og- stotteordninger/company-initiative--increasing-the-value-of-norwegian-seafood-together/. 107 See Advisory Groups, NORWEGIAN SEAFOOD COUNCIL, https://en.seafood.no/about-norwegian- seafood-council/advisory-groups/ (last visited Sept. 27, 2019). organization. Its former Chairman was Ole-Eirik Lerøy, the Chairman of the Board of Mowi since 2010, who was the CEO of Lerøy from 1991 to 2008; Ole-Eirik Lerøy was also not the only executive from Lerøy to move to Mowi. The current CEO of Mowi is Alf-Helge Aarskog (“Aarskog”), who previously served as Executive Vice-President and then CEO of Lerøy, and Mowi’s Chief Financial Officer (“CFO”) is Ivan Vindheim (“Vindheim”) who formerly served in that role at Lerøy.108 The Deputy Managing Director of the NSF is Trond Davidsen (“Davidsen”), whose views on cooperation among salmon producers are set forth below. 108. A third industry organization of note is the BC Salmon Farmers Association (“BCSFA”), which is headquartered in Campbell River, British Columbia. Its website states that it “is a forum for communication and cooperation within the salmon farming sector” and “is dedicated to driving communication and cooperation within the salmon farming sector.”109 Its members include OQ NA and subsidiaries of Mowi and Grieg.110 Its executives include Boschman of Grieg and Dr. Diane Morrison of Mowi Canada.111 109. A fourth important organization is the International Salmon Farmers Association (“ISFA”), which includes the NSF and the BCSFA among its members. Its President is Davidsen 108 Mowi ASA (MNHVF.PQ) People, REUTERS, https://www.reuters.com/finance/stocks/company- officers/MNHVF.PQ (last visited Sept. 27, 2019). 109 Our Members, BC SALMON FARMERS ASSOC., http://bcsalmonfarmers.ca/our-members/ (last visited Sept. 27, 2019) [hereinafter Our Members]; About the BC Salmon Farmers Association, BC SALMON FARMERS ASSOC., http://bcsalmonfarmers.ca/about/ (last visited Sept. 27, 2019). 110 OUR MEMBERS, supra note 109. 111 Our Board and Team, BC SALMON FARMERS ASSOC., http://bcsalmonfarmers.ca/about/board- team/ (last visited Sept. 27, 2019). of the NSF, who was re-elected as President at a general meeting of ISFA held in Boston in early 2016 and has represented Norway in ISFA since 2012.112 110. Switch To Cooperation Rather Than Competition. In a speech given in November of 2016, Davidsen explained how the farmed salmon industry in recent years has shifted from competition to cooperation: I was part of the trade disputes since mid 1990’s and I can still remember how the parties in the processes were able to also take care of the personal relations across the borders. We had days over in Europe where the Scots, the Irish and the Norwegians had been in tough meetings with the European Commission in daytime, before we all went out for dinner in the evening and having an enjoyable time together. Some were actually really good friends, spending their holidays together. And these good relations made it much easier to shift focus and work together when the trade wars ended. *** We have without doubt moved from battling each other in trade wars to cooperating and finding solutions on common challenges to feeding a growing world population – such as sea lice, feed resources, technology and knowledge in general. Of course, a general good market situation has removed some of the stress in the salmon industry. But it seems also to be a fact that a continuously increasing cross border activity in the industry has moved the whole industry into a new way of thinking. We had cross border activities in the past as well, with Norwegian salmon companies involved in operations in Scotland, Ireland and the US. However, the way the salmon business has developed in the last years – with a vast increase in cross border ownership and operations – will probably decrease the risk of any battles between the producing countries in the future. I am convinced that the increased business integration strengthens the whole industry, improves our operations and makes us even more suited to produce healthy and valuable products to a growing population. 112 Trond Re-Elected, INT’L SALMON FARMERS ASSOC. (Mar. 4, 2016), http://www.salmonfarming.org/trond-re-elected/. *** I know for sure that all parties involved in the salmon business agree that the potential for further growth is tremendous – and that we need to develop our industry to meet the global demand rather than fight each other.113 When Davidsen was referring to “trade wars” or “battles” or “fight[ing]” in this speech, he was clearly referring to price competition. As explained below, farmed salmon is a commodity product and the way producers can compete with respect to the sale of it is on the dimension of price. 111. Activities Of The GSI. This commitment to cooperation is also reflected in the activities of the Global Salmon Initiative (“GSI”). As explained on its website: In 2012, a small group of CEOs from salmon farming companies from Norway, Chile and Scotland attended a talk about improving environmental reputation. Inspired by stories from other sectors, these CEOs decided to continue the discussions and look at ways they could break down barriers to environmental improvement in the salmon aquaculture sector. Those leaders quickly realized that when one company performs poorly, it harms the reputation of all, and instead of using environmental performance as a means of competition, they would secure greater advantages and economic success by working together to lift the performance of the sector as a whole. The GSI was launched in August 2013. Now with 16 members, with operations covering 8 countries – Australia, Canada, Chile, Faroe Islands, Ireland, New Zealand, Norway, and the United Kingdom the group represents approximately 50% of the global farmed salmon sector.114 113 Producing Healthy Sustainable Food for the World, INTERNATIONAL SALMON FARMERS ASSOCIATION, http://www.salmonfarming.org/producing-healthy-sustainable-food-for-the-world/ (emphasis added). 114 What is the GSI?, GLOBAL SALMON INITIATIVE, https://globalsalmoninitiative.org/en/what-is- the-gsi/ (last visited Sept. 27, 2019) (emphasis added). The original members of GSI included Scottish Sea Farms and the Norwegian entities for Mowi, Grieg, Lerøy, and SalMar.115 Aarskog, the CEO of Mowi, came up with the idea for the GSI and is its Co-Chair. 112. Defendants have conceded the purpose of the GSI is inconsistent with normal competition for market share by competitors and that the GSI was undertaken with the goal of increasing revenue.116 113. While the activities of the GSI were focused on how to sustainably produce farmed salmon, it was clearly dedicated to preventing competition by individual companies in the environmental sector. One stated reason for this was a conscious common commitment to “[m]anaging our operations in a manner to support economic growth and stability.”117 If the Defendants by mid-2013 were willing to engage explicitly in “precompetitive cooperation” in order to eliminate individual environmental improvements as a competitive tool, it is entirely plausible that they would do likewise with respect to farmed salmon prices two years later, when the ban on Russian sales was disrupting their market and reducing their profits. 114. Sharing Of Sensitive Commercial Information Under The Auspices Of The NSC. This close cooperation among Defendants is further exhibited in the data collection practices 115 Norway Trondheim, Global Salmon Initiative (GSI) Launched with Commitment to Sustainable Salmon Farming, GLOBAL SALMON INITIATIVE (Aug. 15, 2013, 00:01 AM), https://globalsalmoninitiative.org/en/news/global-salmon-initiative-gsi-launched-with- commitment-to-sustainable-salmon-farming/. 116 Avrim Lazar, 5 Lessons from GSI for Game-Changing Success Through Collaboration, GLOBAL SALMON INITIATIVE, https://globalsalmoninitiative.org/en/blog/sometimes-the-best-way- to-win-a-game-is-to-change-it/ (last visited Sept. 27, 2019) (emphasis added). 117 Why is GSI Important?, GLOBAL SALMON INITIATIVE, https://globalsalmoninitiative.org/en/why-is-the-gsi-important/ (last visited Sept. 27, 2019). used by SAS on behalf of the NSC. On its website, SAS touts how it has given confidential “sensitive market insight” to the NSC’s constituency, including Defendants: The Norwegian Seafood Council employs around 17 people to work on analysis and reporting on a daily basis. The analysis department has recently set up a new database to give businesses access to sensitive market statistics, including an overview of their own market shares and a comparison of their prices with those of competitors. Customers can compare themselves to other exporters in terms of both price and share of the market.118 This is undoubtedly one of the items the EC was referring to when it declared that the raided firms were suspected of “exchanging commercially sensitive information.” 115. This practice of providing horizontal competitors real-time ongoing price and market share data about each other—a practice to which these competitors obviously agreed—is a real cause for concern. As discussed above, it was a key aspect of the price-fixing conspiracy among FOS, SSGA, SSA, and SSB back in 1989-91. 116. As the Federal Trade Commission (“FTC”) has said: [F]orming a trade association does not shield joint activities from antitrust scrutiny: Dealings among competitors that violate the law would still violate the law even if they were done through a trade association. For instance, it is illegal to use a trade association to control or suggest prices of members. It is illegal to use information-sharing programs, or standardized contracts, operating hours, accounting, safety codes, or transportation methods, as a disguised means of fixing prices. One area for concern is exchanging price or other sensitive business data among competitors, whether within a trade or professional association or other industry group. Any data exchange or statistical reporting that includes current prices, or 118 The Norwegian Seafood Council Uses SAS to Give Norwegian Fish Exporters a Competitive Advantage, SAS INSTITUTE INC., https://www.sas.com/no_no/customers/norwegian-seafood- council.html (last visited Sept. 27, 2019) (emphasis added). information that identifies data from individual competitors, can raise antitrust concerns if it encourages more uniform prices than otherwise would exist.119 117. Likewise, the United States government delegation stated to the Organization for Economic Cooperation & Development’s Competition Committee in a 2010 report that “certain information exchanges among competitors may violate Section 1 of the Sherman Act, which prohibits a ‘contract, combination…or conspiracy’ that unreasonably restrains trade.”120 The presentation was principally authored by the United States Department of Justice (“DOJ”) and is part of a list of such submissions on its website.121 The United States government noted that “[i]n addition to serving as evidence of an unlawful agreement, information exchanges likely to affect prices may, under certain circumstances, be illegal in and of themselves.”122 Even if the information exchange is not itself an unlawful agreement, it can be powerful evidence of an agreement to fix prices because “[t]he antitrust concern is that information exchanges may facilitate anticompetitive harm by advancing competing sellers’ ability either to collude or to tacitly coordinate in a manner that lessens competition. Thus, for example, exchanges on price 119 Spotlight on Trade Associations, FEDERAL TRADE COMMISSION, https://www.ftc.gov/tips- advice/competition-guidance/guide-antitrust-laws/dealings-competitors/spotlight-trade (last visited Sept. 27, 2019) (emphasis added). 120 Roundtable on Information Exchanges Between Competitors Under Competition Law, Note by the Delegation of the United States, DIRECTORATE FOR FINANCIAL & ENTERPRISE AFFAIRS, ORGANIZATION FOR ECONOMIC COOPERATION & DEVELOPMENT COMPETITION COMMITTEE, 2 (Oct. 21, 2010), https://www.justice.gov/sites/default/files/atr/legacy/2014/09/17/269282.pdf. 121 U.S. Submissions to the Organization for Economic Cooperation and Development (OECD) Competition Committee, UNITED STATES DEPT. OF JUSTICE, https://www.justice.gov/atr/us-oecd- submissions-competition-policy (last visited Sept. 27, 2019). 122 DIRECTORATE FOR FINANCIAL & ENTERPRISE AFFAIRS, ORGANIZATION FOR ECONOMIC COOPERATION & DEVELOPMENT COMPETITION COMMITTEE, supra note 120, at 3. may lead to illegal price coordination.” 123 The United States delegation noted that actual evidence of competitive harm, such as industry-wide price movements resulting from the exchange are a strong factor in finding illegality.124 Other identified factors that may be considered include: (a) “[t]he nature and quantity of the information (extensive exchange of information regarding pricing, output, major costs, marketing strategies and new product development is more likely to have anticompetitive implications);” (b) “[h]ow recent the shared data is (sharing of past data is generally deemed less problematic than sharing current data);” (c) “[t]he parties’ intent in sharing the information (an anticompetitive intent, such as an intent to stabilize prices, is problematic);” (d) “[t]he industry structure (in concentrated industries, an exchange among few firms could be more likely to harm competition);” and (e) “[t]he frequency of exchanges (the more frequent the exchange, the more problematic it may be).”125 The frequent detailed information exchanges among competitors through the NSC satisfy these criteria. 118. The DOJ and the FTC had made a similar point in their 2000 Antitrust Guidelines for Collaborations Among Competitors (“DOJ-FTC Guidelines”): [I]n some cases, the sharing of information related to a market in which the collaboration operates or in which the participants are actual or potential competitors may increase the likelihood of collusion on matters such as price, output, or other competitively sensitive variables. The competitive concern depends on the nature of the information shared. Other things being equal, the sharing of information relating to price, output, costs, or strategic planning is more likely to raise competitive concern than the sharing of information relating to less competitively sensitive variables. Similarly, other things being equal, the sharing of 123 Id. at 2. 124 Id. at 4. 125 Id. information on current operating and future business plans is more likely to raise concerns than the sharing of historical information. Finally, other things being equal, the sharing of individual company data is more likely to raise concern than the sharing of aggregated data that does not permit recipients to identify individual firm data.126 119. Defendants’ Activities Through The North Atlantic Seafood Forum. Defendants have also used events organized in part by third parties to communicate with each other on cooperative pricing arrangements for farmed salmon or products derived therefrom. One such event is the annual North Atlantic Seafood Forum (“NASF”), which is described as “[t]he world’s largest seafood business conference” and has occurred every March for the last 14 years in Bergen, Norway and generally lasts for three days. 127 It is sponsored in part by major players in the farmed salmon industry, such as Grieg, Mowi, and Lerøy. 120. In recent years, the NASF conference has proceeded with an initial opening address called “The View from the Bridge” given by so-called “Global Seafood Industry Captains.” A speaker at the 2015 meeting was Ole-Eirik Lerøy. There are then typically lunch and “networking” sessions followed by what are called “parallel sessions” devoted to particular industry sectors “for the latest update on industry challenges, supply and market outlook, prices, innovation and business, and sustainability issues.” One such parallel session at NASF is a half day “industry workshop” devoted to “global salmon supply, markets and prices.” One of the presenters on global 126 Antitrust Guidelines for Collaborations Among Competitors, FEDERAL TRADE COMMISSION, 15 (2000), https://www.ftc.gov/sites/default/files/documents/public_events/joint-venture-hearings- antitrust-guidelines-collaboration-among-competitors/ftcdojguidelines-2.pdf [hereinafter DOJ- FTC Antitrust Guidelines for Collaborations Among Competitors] (emphasis added). 127 See 10th North Atlantic Seafood Forum, Bergen 2015 – Final Programme, NORTH ATLANTIC SEAFOOD FORUM (2019), http://prod.dfox.com/public/images/0000438021/000/080/0000804137.pdf. The 2015 NASF session preceded by a few months the sudden price increases that occurred in mid-2015. salmon demand at the 2015 and 2016 sessions was Ola Bratvoll (“Bratvoll”), COO and Group Sales Director of the Marine Harvest Group. At each annual session, there are provided “different arenas for meeting the delegates in an unstressed atmosphere . . .” in order to use “networking opportunities.” 121. NASF sessions are heavily attended by representatives of the Defendants.128 For instance, at the tenth annual NASF conference in March of 2015—immediately prior to the beginning of the Class Period—the delegates for Grieg were: P. Grieg (Chairman of the Board), Wenche Kjølås (“Kjølås”) (Board Member), Karin Bing Orgland (Board Member), Asbjørn Reinkind (“Reinkind”) (Vice-Chairman), Andreas Kvame (“Kvame”) Sandtorv ((CFO), and Utheim (COO). 122. At the same 2015 session, delegates for Lerøy were: Beltestad (CEO), Sjur Malm (“Malm”) (CFO), Annichen Edvardsen (“Edvardsen”) (Financial Manager), Jonas Langeteig (Project Controller), and Singelstad (Chairman). 123. At the same 2015 session, delegates for Mowi (at that time Marine Harvest ASA) were Arild Aakre (Marketing Director), Aarskog (CEO), Brattvoll (COO Sales & Marketing), Kim Galtung Døsvig (IRO), Kristine Gramstad (Global Director Communications), Henrik Heiberg (VP of Finance and Treasury), Inger-Elisabeth Holberg (Controller Global Farming), Andreas Mikalsen (Managing Director RMT Europe), Eivind Nævdal-Bolstad (Public Affairs Manager), Øyvind Oaland (Global Director R&D and Technical), Marit Solberg (COO Farming), Olav 128 See 10th North Atlantic Seafood Forum, Bergen 2015 - Conference Delegates, NORTH ATLANTIC SEAFOOD FORUM (2019), http://prod.dfox.com/public/images/0000438021/000/081/0000814865.pdf. Soleide (Group Controller Sales & Marketing), Vindheim (CFO), Charlie Wu (Managing Director Asia), and Ole-Eirik Lerøy (Chairman). 124. Similarly, at the 2019 NASF session, to cite another example, the delegates for Grieg were: Kristina Furnes (Global Communications Manager), P. Grieg (Chairman), Kjølås (Board Member), Kvame (CEO), Kathleen Mathison (Chief Human Relations Officer), Reinkind (Vice-Chairman), Sandtorv (CFO), and Utheim (COO). Also present was Grant Cummings (Managing Director of Grieg’s Scottish operations).129 125. At the same 2019 session, delegates for Lerøy were: Jennelyn Grude (Team Leader), Tone Myklebust (Head of Frozen Foods), Terje Antero Olsen (Team Leader), Bjørn Opheim (Sales Manager), Carmen Thomasson (Sales Manager), Hans Peter Vestre (Team Leader), Webjorn Barstad (COO for Wildcatch and Whitefish), Cristian Askvik (Team Manager Value Added Production (“VAP”) USA), Beltestad (CEO), Endre Edvartsdag (Team Manager), Carmel Egenberg (Team Manager VAP), Thomas Finnøy (Project Manager IT), Ole Jan Flatraker, Per Arve Hausvåg (Team Manager), Knut Hallvard Lerøy (Head of Operation), Malm (CFO), Frode Mikkelsen (Head of VAP), Harald Voltersvik Hernæs (Team Manager), Edvardsen (Finance Chief), Kristren Hoass (Public Affairs), Anne Hilde Midttveit (Head of Quality & Sustainability), Ole Risøy (Head of Analysis), Bjarte Sævig (head of IT), Jørn Erik Toppe (Business Analyst), Pål Erik M. Michelsden (Head of Brands & Digital Marketing), Karoline Møgster (Board member), Hage Torvund Nilsen (Head of Finance, Sales & Distribution), and Ivar Wulff (COO of Sales & Distribution). 129 14th North Atlantic Seafood Forum - Conference Delegates, NORTH ATLANTIC SEAFOOD FORUM, 9 (2019), https://d1tosi66po7sm3.cloudfront.net/1551709799/list-of-delegates-14th- north-atlantic-seafood-forum-2019.pdf. 126. At the same 2019 session, delegates for Mowi were: Aarskog (CEO), Kim Galtung Døsvig (IRO), Ole-Eirik Lerøy (Chairman of the Board), Joachim Ulsrud (Treasury Analyst), Vindheim (CFO), and Jørgen Wengaard (Driftstekniker). 127. At the 2018 NASF conference, the CEOs of the major Defendants here were also present: Kvame of Grieg, Baltestad of Lerøy, Aarskog of Mowi, and Trond Willikson of SalMar. 128. Joint Venture Activity. As noted above, SalMar and Lerøy are joint owners of Scottish Sea Farms. This fact is conducive to collusion, as explained in the DOJ’s and FTC’s joint guidelines on collaborations among competitors. Indeed, the DOJ-FTC joint guidelines provide: Marketing collaborations may involve agreements on price, output, or other competitively significant variables, or on the use of competitively significant assets, such as an extensive distribution network, that can result in anticompetitive harm. Such agreements can create or increase market power or facilitate its exercise by limiting independent decision making; by combining in the collaboration, or in certain participants, control over competitively significant assets or decisions about competitively significant variables that otherwise would be controlled independently; or by combining financial interests in ways that undermine incentives to compete independently. For example, joint promotion might reduce or eliminate comparative advertising, thus harming competition by restricting information to consumers on price and other competitively significant variables.130 D. The Structure And Characteristic Of The Market For Atlantic Farm-Raised Salmon Support the Existence Of A Conspiracy. 129. The structure and other characteristics of the market for Atlantic farm-raised salmon make it conducive to anticompetitive conduct among Defendants and make collusion particularly attractive. 130 DOJ-FTC ANTITRUST GUIDELINES FOR COLLABORATIONS AMONG COMPETITORS, supra note 126, at 14 (emphasis added). 130. The DOJ has emphasized that structural market factors can be important in assessing whether conspiratorial conduct in violation of the antitrust laws has occurred. Indeed, the DOJ has explained that: While collusion can occur in almost any industry, it is more likely to occur in some industries than in others. An indicator of collusion may be more meaningful when industry conditions are already favorable to collusion. • Collusion is more likely to occur if there are few sellers. The fewer the number of sellers, the easier it is for them to get together and agree on prices, bids, customers, or territories. Collusion may also occur when the number of firms is fairly large, but there is a small group of major sellers and the rest are “fringe” sellers who control only a small fraction of the market. • The probability of collusion increases if other products cannot easily be substituted for the product in question or if there are restrictive specifications for the product being procured. • The more standardized a product is, the easier it is for competing firms to reach agreement on a common price structure. It is much harder to agree on other forms of competition, such as design, features, quality, or service. • Repetitive purchases may increase the chance of collusion, as the vendors may become familiar with other bidders and future contracts provide the opportunity for competitors to share the work. • Collusion is more likely if the competitors know each other well through social connections, trade associations, legitimate business contacts, or shifting employment from one company to another. • Bidders who congregate in the same building or town to submit their bids have an easy opportunity for last-minute communications.131 131 Price Fixing, Bid Rigging, And Market Allocation Schemes: What They Are And What To Look For, FEDERAL TRADE COMMISSION, 5, https://www.justice.gov/atr/file/810261/download (last visited Sept. 27, 2019). 131. All of these factors are present here. As explained below: (a) the Norwegian farmed salmon industry is dominated by a few top producers with a number of smaller players; (b) farmed Atlantic salmon is a standardized product not readily substitutable with other types of salmon; (c) opportunities to conspire abound in numerous trade associations and industry meetings, and otherwise; (d) Mowi, OQ AS, Grieg, and Lerøy are all headquartered in Bergen, Norway; (e) Grieg BC, Mowi Canada, OQ NA, and OQ Premium Brands are located in British Columbia, Canada; and (f) there is mobility among executives of certain Defendants, such as Ole-Eirik Lerøy, Aarskog, and Vindheim. 1. Industry Concentration Facilitates Collusion 132. A highly concentrated market is more susceptible to collusion and other anticompetitive practices than less concentrated markets. 133. Here, there has been significant (and rapid) consolidation of salmon farming operations around the globe in recent years, as Mowi reports:132 132 See MOWI SALMON INDUS. HANDBOOK 2019, supra note 85, at 45 The vast majority of the 22 remaining salmon farming companies in Norway are “fringe sellers,” to use the words of the DOJ. And the Norwegian Defendants dominate the market. 134. The foregoing graphic is consistent with the 2016 speech by Davidsen of ISFA quoted previously, in which he referred to a “vast increase in cross border ownership and operations in recent years.” 135. According to Mowi’s own figures, Norway’s salmon industry is dominated by Defendants Mowi, Lerøy, SalMar, and Grieg:133 133 Id. at 44. 2. Barriers to New Entry Are High. 136. A collusive arrangement that raises product prices above competitive levels would, under basic economic principles, attract new entrants seeking to benefit from the supracompetitive pricing. When, however, there are significant barriers to entry, new entrants are much less likely to enter the market. The market for farming salmon has high entrance barriers. 137. The production process for farmed salmon is costly and lengthy. 138. Mowi has diagrammed the process for breeding and growing farm-raised salmon as follows:134 134 See Seafood Value Chain, MOWI.COM, https://www.mowi.com/product/seafood-value-chain (last visited Aug. 16, 2019). 139. A report commissioned by the EU titled “Developing Innovative Market Orientated Prediction Toolbox to Strengthen the Economic Sustainability and Competitiveness of European Seafood on Local and Global markets” further depicts how salmon is processed:135 135 See European Union Horizon 2020 research and innovation program, Deliverable No. 3.4 - Report on evaluation of industry dynamics opportunities and threats to industry, EUROPEAN COMMISSION, https://ec.europa.eu/programmes/horizon2020/en/newsroom/546%20547. 140. Thus, production of farmed salmon is capital intensive, and the development of marketable fish is a lengthy process—both of which operate as a barrier to entry. 141. Atlantic salmon is viewed as a separate product distinct from other types of salmon. The EC, in approving Mowi’s acquisition of Morpol, a salmon processor, noted that there is a separate product market for the farming and processing of farmed Atlantic salmon.136 142. Mowi’s 2018 Investor’s Handbook notes that there are relatively few locations in the world that provide the right mix of oceanic conditions for salmon farming and a political environment willing to allow the practice. Moreover, even if new entry could occur in the right geographic location, no additional salmon supply could be brought online in the short run:137 136 Case No. COMP/M.6850, Marine Harvest/Morpol, ¶ 68 (Sept. 30, 2013), http://ec.europa.eu/competition/mergers/cases/decisions/m6850_20130930_20212_3315220_EN .pdf. 137 See MOWI SALMON INDUS. HANDBOOK 2019, supra note 85, at 27. 143. Mowi explains that “[i]n all salmon producing regions, the relevant authorities have a licensing regime in place. In order to operate a salmon farm, a license is the key prerequisite. The licenses constrain the maximum for each company and the industry as a whole.”138 138 See id. at 76. 144. Moreover, wild caught salmon cannot reasonably constrain prices for farm-raised salmon. National Public Radio summarized the breeding and cost advantages that farm-raised salmon have over wild caught salmon in an August 29, 2017 article: Why Are Atlantic Salmon Raised In The Pacific Northwest? Atlantic salmon are not native to the Pacific Northwest. For years, they have been bred to become easier to farm — they’re more “highly domesticated,” according to the Washington Department of Fish and Wildlife. Most commercial fish farms raise Atlantic salmon. The WDFW says Atlantic salmon is a “favored species” to farm in cold marine waters because the species grows quickly and consistently, is resistant to disease, and is something people like to eat. Farmed Atlantic salmon are more docile than wild fish. Atlantic salmon also have been bred to more “efficiently turn feed into flesh,” says Michael Rust, the science adviser for NOAA’s office of aquaculture. What used to cost several dollars per pound to grow, worldwide, now costs about $1.25, Rust says. That makes for higher profits. In the U.S., Washington and Maine are the two largest Atlantic salmon producing states, but they’re small beans compared to salmon farms in Canada, Norway and Chile. Atlantic salmon today, Rust says, probably grow twice as fast as when aquaculture first started. 139 145. Wild caught salmon is generally up to twice as expensive per pound as farm-raised salmon. 139 See Courtney Flatt, Why Are Atlantic Salmon Being Farmed In The Northwest? NAT’L PUBLIC RADIO (Aug. 29, 2017, 7:00 AM), https://www.npr.org/sections/thesalt/2017/08/29/546803147/why-are-atlantic-salmon-being- farmed-in-the-northwest. 3. Farm-Raised Salmon Is A Commodity Product And Prices Are Correlated Across the Globe. 146. Mowi explains that salmon production is a “commodity” business. A report issued in 2018 by the EU confirms this point: “[t]he output of most salmonid aquaculture, and Atlantic salmon in particular, is highly commoditised [sic] i.e., there is little differentiation between farms and competition is based purely on price. These products, mostly head-on gutted fresh fish, serve as raw material for further processing. In that situation, large enterprises which can reduce costs of production through economies of scale and offer the lowest price, have a competitive advantage.”140 Commodity products are fungible and consumers and other purchasers have a variety of supply options which makes raising prices by any one supplier difficult in the absence of a conspiracy. 147. Atlantic salmon is also viewed as a commodity product by third parties. NASDAQ maintains a commodity price index for farmed Atlantic salmon.141 Market analysts have also recognized that farmed salmon is a commodity.142 148. Furthermore, according to Grieg, salmon prices are linked across the globe, and the Defendants and others closely follow these prices: “[t]here are several reference prices for salmon available. In Norway, Fish Pool ASA provides historic price information as well as future salmon derivative prices FCA Oslo. In the US, Urner Barry provides reference prices for North American 140 See EUROPEAN COMM’N, supra note 74, at 4. 141 NASDAQ SALMON INDEX, https://salmonprice.nasdaqomxtrader.com/public/report;jsessionid=820D4389ED92CEF09633B A4FC20BC06D?0 (last visited Sept. 27, 2019). 142 See Neil Ramsden, Marine Harvest aims to be ‘Coca-Cola’ of salmon, UNDERCURRENT NEWS (Apr. 4, 2019, 5:21 PM), https://www.undercurrentnews.com/2018/11/13/marine-harvest-aims-to- be-coca-cola-of-salmon/. salmon in Seattle, and Chilean salmon in Miami. Market prices are correlated across regions . . . .”143 (emphasis added). Likewise, Mowi says in its 2018 Handbook that “[c]omparing FCA Oslo, FOB Miami and FOB Seattle, there is a clear indication of a global market as prices correlate to a high degree.”144 (“FCA” is a trade term indicating that a seller is responsible for the delivery of goods to a specific destination; “FOB” is an acronym for “Free on board,” which indicates whether the seller or the buyer is liable for goods that are damaged or destroyed during shipping). 149. Mowi also recognizes that “price correlation across regional markets is generally strong for Atlantic salmon.”145 Accordingly, price-fixing of salmon prices in one market will affect prices globally. 150. In fact, Mowi tracks the correlation of salmon prices globally in the normal course of its business.146 The company illustrates this graphically in its 2018 Investor’s Handbook:147 143 See GRIEG SEAFOOD ANNUAL REPORT 2018, supra note 29, at 123. 144 See MOWI SALMON INDUS. HANDBOOK 2019, supra note 85, at 41. 145 See id. at 40. 146 Id. 147 Id. 151. This point was also recognized in a 2016 report issued by the Fish Pool and DNB Foods & Seafood (which is part of Norway’s largest financial services organization) entitled “World market for salmon: pricing and currencies.”148 The report pointed out that Norwegian farmed salmon gate prices are “strongly linked” and that the collusion by Defendants on those Norwegian prices directly affected prices for farmed salmon raised elsewhere pursuant to the “law of one price.”149 152. Indeed, the 2016 report also noted that:150 148 See World market for salmon: pricing and currencies, FISH POOL (2016), http://fishpool.eu/wp- content/uploads/2016/04/final-dag.pdf. [hereinafter Fish Pool] 149 As explained below, Mowi operates salmon farms in Chile as well as Norway. 150 See FISH POOL, supra note 148. 153. The 2016 report further elaborates on the economic principle of the “law of one price” as it relates to the farm-raised salmon market in the Unites States:151 4. Norwegian Companies Dominate The Production Of Farm-Raised Salmon And The Defendants Are The Largest Global Producers. 154. A January 3, 2018 article in SalmonBusiness.com—an industry publication— illustrates Norway’s dominance in the salmon industry in the following graphic, with about 52% of supply:152 151 See id. 152 See Berge, supra note 80. 5. Norwegian Companies Dominate The Production Of Farm-Raised Salmon And The Defendants Are The Largest Global Producers. Farmed Salmon Production Is Highly Inelastic And The Product is Perishable. 155. Mowi acknowledges that: Due to the long production cycle and the short shelf life of the fresh product (about 3 weeks), the spot price clears on the basis of the overall price/quantity preference of customers. As salmon is perishable and marketed fresh, all production in one period has to be consumed in the same period. In the short term, the production level is difficult and expensive to adjust as the planning/production cycle is three years long. Therefore, the supplied quantity is very inelastic in the short term, while demand also shifts according to the season. This has a large effect on the price volatility in the market.153 156. Accordingly, in the absence of coordinated conduct among producers, Defendants are price-takers and cannot control the price of their product. They are unable to reduce the supply 153 See MOWI SALMON INDUS. HANDBOOK 2018, supra note 96. of salmon in the short term to raise prices unilaterally, and they must sell during a very short window while their product is fit for human consumption. In the long term, Defendants would have limited incentives to restrict supply when prices are high, thus creating an oversupply in the market that would depress prices in the absence of collusion. These market constraints make the market more susceptible to collusion than markets where goods are not perishable and production levels can be rapidly modulated. As Mowi has noted in its 2018 annual report, “[a]lthough the market price of salmon is established through supply and demand for the product, in the short term, salmon producers are expected to be price takers. The long production cycle and a short time window available for harvesting leave salmon farmers with limited flexibility to manage their short-term supply.”154 As claimed price takers, Defendants had every incentive to collude to ensure that the price they took in the market was as high as they could collectively get it. E. The Alleged Conspiracy Adversely Affected Purchasers In The United States, Which Is A Substantial Market For Farm-Raised Salmon. 157. The activities of Defendants, including those undertaken overseas, impact purchasers in the United States of farm-raised salmon and products derived therefrom. The United States is the second largest global market for salmon behind only the EU, as Mowi reports in the graphic below:155 154 See MOWI ANNUAL REPORT 2018, supra note 4, at 248. 155 See Q4 2019 PRESENTATION, MOWI (2019), http://hugin.info/209/R/2234685/879436.pdf. 158. A December 12, 2018 article from Intrafish further explains: Salmon import volumes into the United States through October rose 10.5 percent, reaching 272,676 metric tons, according to new figures released by the National Marine Fisheries Service (NMFS). The value of Atlantic salmon imports rose as well, by 9.5 percent, to reach $2.9 billion (€2.6 billion), up from $2.6 billion (€2.3 billion) during the same period last year.156 156 See US imports of fresh salmon fillets spike, INTRAFISH, https://www.intrafish.com/marketplace/1654239/us-imports-of-fresh-salmon-fillets-spike (last visited Sept. 27, 2019). CLASS ACTION ALLEGATIONS 159. Plaintiff brings this action on behalf of themselves and as a class action under Rule 23(a) and (b)(2) of the Federal Rules of Civil Procedure, seeking equitable and injunctive relief on behalf of the following class (the “Nationwide Class”): All commercial and institutional purchasers in the United States and its territories that purchased farm-raised salmon and/or products derived therefrom, once or more, other than directly from Defendants, entities owned or controlled by Defendants, or other producers of farm-raised salmon or products derived therefrom, from July 1, 2015 to the present. Excluded from the Nationwide Class are the Court and its personnel, and any Defendants and their parent or subsidiary companies. 160. Plaintiff also brings this action on behalf of themselves and as a class action under Rule 23(a) and (b)(3) of the Federal Rules of Civil Procedure seeking damages pursuant to the common law of unjust enrichment and the state antitrust, unfair competition, and consumer protection laws of the states and territories listed below (the “Indirect Purchaser States”)157 on behalf of the following class (the “Damages Class”): All commercial and institutional purchasers in the Indirect Purchaser States that purchased farm-raised salmon and/or products derived therefrom once or more other than directly from Defendants, entities owned or controlled by Defendants, or other producers of farm-raised salmon or products derived therefrom from July 1, 2015 to the present. Excluded from the Damages Class are the Court and its personnel, and any Defendants and their parent or subsidiary companies. 161. The Nationwide Class and the Damages Class are referred to herein as the “Classes.” 157 The Indirect Purchaser States, for purposes of this complaint, are the states and territory for which there are claims listed in the Causes of Action section below. 162. Plaintiff reserves the right to modify the class definitions at a later date, including to add the first level of indirect purchasers. 163. While Plaintiff does not know the exact number of the members of the Classes, there are likely thousands of class members. 164. Common questions of law and fact exist as to all members of the Classes. This is particularly true given the nature of Defendants’ conspiracy, which was generally applicable to all the members of both Classes, thereby making appropriate relief with respect to the Classes as a whole. Such questions of law and fact common to the Classes include, but are not limited to: (a) Whether Defendants and their co-conspirators engaged in a combination and conspiracy among themselves to fix, raise, maintain and/or stabilize prices of farm-raised salmon and products derived therefrom in the United States; (b) Whether Defendants and their co-conspirators engaged in a combination and conspiracy among themselves to fix, raise, maintain and/or stabilize prices of farm-raised salmon and products derived therefrom sold in the United States; (c) Whether Defendants and their co-conspirators participated in meetings and trade association conversations among themselves in the United States and elsewhere to implement, adhere to, and police the unlawful agreements that they reached; (d) The identity of the participants of the alleged conspiracy; (e) The duration of the alleged conspiracy and the acts carried out by Defendants and their co-conspirators in furtherance of the conspiracy; (f) Whether the alleged conspiracy violated the Sherman Act, as alleged in the First Count; (g) Whether the alleged conspiracy violated state antitrust and unfair competition laws, and/or state consumer protection laws, as alleged in the Second and Third Counts; (h) Whether Defendants unjustly enriched themselves to the detriment of the Plaintiff and the members of the Classes, thereby entitling Plaintiff and the members of the Classes to disgorgement of all benefits derived by Defendants, as alleged in the Fourth Count; (i) Whether the conduct of Defendants and their co-conspirators, as alleged in this Complaint, caused injury to the business or property of Plaintiff and the members of the Classes; (j) The effect of the alleged conspiracy on the prices of farm-raised salmon and products derived therefrom sold in the United States during the Class Period; (k) Whether the Defendants and their co-conspirators actively concealed, suppressed, and omitted to disclose material facts to Plaintiff and members of the Classes concerning Defendants’ unlawful activities to artificially inflate prices for farm-raised salmon and products derived therefrom, and/or fraudulently concealed the unlawful conspiracy’s existence from Plaintiff and the other members of the Classes; (l) The appropriate injunctive and related equitable relief for the Nationwide Class; and (m) The appropriate class-wide measure of damages for the Damages Class. 165. Plaintiff’s claims are typical of the claims of the members of the Classes. Plaintiff and all members of the Classes are similarly affected by Defendants’ wrongful conduct in that they paid artificially inflated prices for farm-raised salmon and products derived therefrom purchased indirectly from Defendants and/or their co-conspirators. Plaintiff’s claims arise out of the same common course of conduct giving rise to the claims of the other members of the Classes. 166. Plaintiff will fairly and adequately protect the interests of the Classes. Plaintiff’s interests are coincident with, and not antagonistic to, those of the other members of the Classes. Plaintiff is represented by counsel who are competent and experienced in the prosecution of antitrust and class action litigation. 167. The questions of law and fact common to the members of the Classes predominate over any questions affecting only individual members, including legal and factual issues relating to liability and damages. 168. Class action treatment is a superior method for the fair and efficient adjudication of the controversy, in that, among other things, such treatment will permit a large number of similarly situated persons to prosecute their common claims in a single forum simultaneously, efficiently, and without the unnecessary duplication of evidence, effort, and expense that numerous individual actions would engender. The benefits of proceeding through the class mechanism, including providing injured persons or entities with a method for obtaining redress for claims that might not be practicable to pursue individually, substantially outweigh any difficulties that may arise in management of this class action. Plaintiff reserves the discretion to certify the Damages Class as separate classes for each of the Indirect Purchaser States or as separate classes for certain groups of Indirect Purchaser States, should the Court’s subsequent decisions in this case render that approach more efficient. Whether certified together or separately, the total number and identity of the members of the Damages Class would remain consistent. 169. The prosecution of separate actions by individual members of the Classes would create a risk of inconsistent or varying adjudications, establishing incompatible standards of conduct for Defendants. INTERSTATE TRADE AND COMMERCE 170. Hundreds of millions of dollars of transactions in farm-raised salmon and products derived therefrom are entered into each year in interstate commerce in the United States and the payments for those transactions flowed in interstate commerce. 171. Defendants’ manipulation of the market had a direct, substantial, and foreseeable impact on interstate commerce in the United States. 172. Defendants intentionally targeted their unlawful conduct to affect commerce, including interstate commerce within the United States, by combining, conspiring, and/or agreeing to fix, maintain, stabilize, and/or artificially inflate prices for farm-raised salmon and products derived therefrom. 173. Defendants’ unlawful conduct has a direct and adverse impact on competition in the United States. Absent Defendants’ combination, conspiracy, and/or agreement to manipulate the market for the sale of Farm-Raised Salmon, the prices of Farm-Raised Salmon would have been determined by a competitive, efficient market. PLAINTIFF AND THE CLASSES SUFFERED ANTITRUST INJURY 174. Defendants’ antitrust conspiracy had the following effects, among others: (a) Price competition has been restrained or eliminated with respect to the pricing of farm-raised salmon and products derived therefrom; (b) The prices of farm-raised salmon and products derived therefrom have been fixed, raised, maintained, or stabilized at artificially inflated levels; (c) Purchasers of farm-raised salmon and products derived therefrom have been deprived of the benefits of free and open competition; and (d) Purchasers of farm-raised salmon and products derived therefrom paid artificially inflated prices. 175. The purpose of the conspiratorial and unlawful conduct of Defendants and their co- conspirators was to fix, raise, stabilize and/or maintain the price of farm-raised salmon and products derived therefrom. 176. The precise amount of the overcharge impacting the prices of farm-raised salmon and products derived therefrom paid by Plaintiff and the Damages Class can be measured and quantified using well-accepted models. 177. By reason of the alleged violations of the antitrust laws, Plaintiff and the members of the Classes have sustained injury to their businesses or property, having paid higher prices for farm-raised salmon and products derived therefrom than they would have paid in the absence of Defendants’ illegal contract, combination, or conspiracy and, as a result, have suffered damages in an amount presently undetermined. This is an antitrust injury of the type that the antitrust laws were meant to punish and prevent. CAUSES OF ACTION COUNT I Violation of Section 1 of the Sherman Act (15 U.S.C. §§ 1, 3) (Conspiracy in Restraint of Trade) 178. Plaintiff incorporates by reference the allegations set forth above as if fully set forth 179. Defendants and their unnamed co-conspirators entered into and engaged in a contract, combination, or conspiracy in unreasonable restraint of trade in violation of Sections 1 and 3 of the Sherman Act (15 U.S.C. § 1, 3). 180. During the Class Period, Defendants and their co-conspirators entered into a continuing agreement, understanding and conspiracy in restraint of trade to artificially allocate customers, rig bids, and raise, and/or maintain and fix prices for Farm-Raised Salmon, thereby creating anticompetitive effects. 181. The conspiratorial acts and combinations have caused unreasonable restraints in the market for Farm-Raised Salmon. 182. As a result of Defendants’ unlawful conduct, Plaintiff and other similarly situated class members in the Nationwide Class that purchased Farm-Raised Salmon have been harmed by being forced to pay inflated, supracompetitive prices for Farm-Raised Salmon. 183. In formulating and carrying out the alleged agreement, understanding and conspiracy, Defendants and their co-conspirators did those things that they combined and conspired to do, including, but not limited to, the acts, practices and course of conduct set forth 184. Defendants’ conspiracy had the following effects, among others: (a) Price competition in the market for Farm-Raised Salmon has been restrained, suppressed, and/or eliminated in the United States; (b) Prices for Farm-Raised Salmon provided by Defendants and their co- conspirators have been fixed, raised, maintained, and stabilized at artificially high, non-competitive levels throughout the United States; and (c) Plaintiff and members of the Nationwide Class who purchased Farm-Raised Salmon indirectly from Defendants and their co-conspirators have been deprived of the benefits of free and open competition. 185. Plaintiff and members of the Nationwide Class have been injured and will continue to be injured in their business and property by paying more for Farm-Raised Salmon purchased indirectly from Defendants and the co-conspirators than they would have paid and will pay in the absence of the conspiracy. 186. Defendants’ contract, combination, or conspiracy is a per se violation of the federal antitrust laws. 187. Plaintiff and members of the Nationwide Class are entitled to an injunction against Defendants, preventing and restraining the continuing violations alleged herein. COUNT II Violation of State Antitrust Statutes (on behalf of Plaintiff and the Damages Class) 188. Plaintiff repeats the allegations set forth above as if fully set forth herein, and each of the state-specific causes of action described below incorporates the allegations as if fully set forth therein. 189. During the Class Period, Defendants and their co-conspirators engaged in a continuing contract, combination, or conspiracy with respect to the sale of Farm-Raised Salmon in unreasonable restraint of trade and commerce and in violation of the various state antitrust and other statutes set forth below. 190. The contract, combination, or conspiracy consisted of an agreement among Defendants and their co-conspirators to fix, raise, inflate, stabilize, and/or maintain at artificially supracompetitive prices for Farm-Raised Salmon, including in the United States and its territories. 191. In formulating and effectuating this conspiracy, Defendants and their co- conspirators performed acts in furtherance of the combination and conspiracy, including agreeing to fix, increase, inflate, maintain, or stabilize effective prices of Farm-Raised Salmon purchased by Plaintiff and members of the Damages Class; and (b) participating in meetings and trade association conversations among themselves in the United States and elsewhere to implement, adhere to, and police the unlawful agreements they reached. 192. Defendants and their co-conspirators engaged in the actions described above for the purpose of carrying out their unlawful agreements to fix, increase, maintain, or stabilize prices of Farm-Raised Salmon. As a direct and proximate result, Plaintiff and members of the Damages Class were deprived of free and open competition and paid more for Farm-Raised Salmon than they otherwise would have in the absence of Defendants’ unlawful conduct. This injury is of the type the antitrust laws of the above states were designed to prevent and flows from that which makes Defendants’ conduct unlawful. 193. In addition, Defendants have profited significantly from the conspiracy. Defendants’ profits derived from their anticompetitive conduct come at the expense and detriment of Plaintiff and the members of the Damages Class. 194. Accordingly, Plaintiff and the members of the Damages Class in each of the following jurisdictions seek damages (including statutory damages where applicable), to be trebled or otherwise increased as permitted by a particular jurisdiction’s antitrust law, and costs of suit, including reasonable attorneys’ fees, to the extent permitted by the following state laws. 195. Defendants’ anticompetitive acts described above were knowing, willful and constitute violations of the following state antitrust statutes. 196. Arizona: Defendants have entered into an unlawful agreement in restraint of trade in violation of Ariz. Rev. Stat. §44-1401, et seq. Defendants’ conspiracies had the following effects: (1) price competition for Farm-Raised Salmon was restrained, suppressed, and eliminated throughout Arizona; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Arizona. During the Class Period, Defendants’ illegal conduct substantially affected Arizona commerce. Accordingly, Plaintiff and members of the Damages Class seek all forms of relief available under Ariz. Rev. Stat. §44-1401, et seq. 197. California: Defendants have entered into an unlawful agreement in restraint of trade in violation of Cal. Bus. & Prof. Code §16700, et seq. During the Class Period, Defendants and their coconspirators entered into and engaged in a continuing unlawful trust in restraint of the trade and commerce described above in violation of Cal. Bus. & Prof. Code §16720. Each defendant has acted in violation of Cal. Bus. & Prof. Code §16720 to fix, raise, stabilize, and maintain prices of Farm-Raised Salmon at supracompetitive levels. The violations of Cal. Bus. & Prof. Code §16720 consisted, without limitation, of a continuing unlawful trust and concert of action among Defendants and their co-conspirators, the substantial terms of which were to fix, raise, maintain, and stabilize the prices of Farm-Raised Salmon. For the purpose of forming and effectuating the unlawful trust, Defendants and their co-conspirators have done those things which they combined and conspired to do, including, but not limited to, the acts, practices and course of conduct set forth above, and creating a price floor, fixing, raising, and stabilizing the price of Farm- Raised Salmon. The combination and conspiracy alleged herein has had, inter alia, the following effects: (1) price competition for Farm-Raised Salmon has been restrained, suppressed, and/or eliminated in the State of California; (2) prices for Farm-Raised Salmon provided by Defendants and their co-conspirators have been fixed, raised, stabilized, and pegged at artificially high, noncompetitive levels in the State of California and throughout the United States; and (3) those who purchased Farm-Raised Salmon indirectly from Defendants and their co-conspirators have been deprived of the benefit of free and open competition. As a result of Defendants’ violation of Cal. Bus. & Prof. Code §16720, Plaintiff and members of the Damages Class seek treble damages and their cost of suit, including a reasonable attorneys’ fee, pursuant to Cal. Bus. & Prof. Code §16750(a). 198. District of Columbia: Defendants have entered into an unlawful agreement in restraint of trade in violation of D.C. Code §28-4501, et seq. Defendants’ combinations or conspiracies had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout the District of Columbia; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout the District of Columbia; (3) Plaintiff and members of the Damages Class, including those who resided in the District of Columbia and purchased Farm-Raised Salmon in the District of Columbia, paid supracompetitive, artificially inflated prices for Farm-Raised Salmon, including in the District of Columbia. During the Class Period, Defendants’ illegal conduct substantially affected commerce in the District of Columbia. By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of D.C. Code §28-4501, et seq. Accordingly, Plaintiff and members of the Damages Class seek all forms of relief available under D.C. Code §28-4501, et 199. Iowa: Defendants have entered into an unlawful agreement in restraint of trade in violation of Iowa Code §553.1, et seq. Defendants’ combinations or conspiracies had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout Iowa; (2) Farm-Raised Salmon prices were raised, fixed, maintained and stabilized at artificially high levels throughout Iowa. During the Class Period, Defendants’ illegal conduct substantially affected Iowa commerce. By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of Iowa Code §553.1, et seq. Accordingly, Plaintiff and members of the Damages Class seek all forms of relief available under Iowa Code §553.1, et seq. 200. Kansas: Defendants have entered into an unlawful agreement in restraint of trade in violation of Kan. Stat. §50-101, et seq. Defendants’ combinations or conspiracies had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout Kansas; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Kansas. During the Class Period, Defendants’ illegal conduct substantially affected Kansas commerce. Accordingly, Plaintiff and members of the Damages Class seek all forms of relief available under Kan. Stat. §50-101, et seq. 201. Maine: Defendants have entered into an unlawful agreement in restraint of trade in violation of Me. Rev. Stat. Ann. tit. 10, § 1101. Defendants’ combinations or conspiracies had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout Maine; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Maine. During the Class Period, Defendants’ illegal conduct substantially affected Maine commerce. Accordingly, Plaintiff and members of the Damages Class seek all relief available under Me. Rev. Stat. Ann. tit. 10, § 1104. 202. Michigan: Defendants have entered into an unlawful agreement in restraint of trade in violation of Mich. Comp. Laws §445.771, et seq. Defendants’ combinations or conspiracies had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout Michigan; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Michigan. During the Class Period, Defendants’ illegal conduct substantially affected Michigan commerce. Accordingly, Plaintiff and members of the Damages Class seek all relief available under Mich. Comp. Laws §445.771, et seq. 203. Minnesota: Defendants have entered into an unlawful agreement in restraint of trade in violation of Minn. Stat. §325D.49, et seq. Defendants’ combinations or conspiracies had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout Minnesota; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Minnesota. During the Class Period, Defendants’ illegal conduct substantially affected Minnesota commerce. Accordingly, Plaintiff and members of the Damages Class seek all relief available under Minn. Stat. §325D.49, et seq. 204. Mississippi: Defendants have entered into an unlawful agreement in restraint of trade in violation of Miss. Code §75-21-1, et seq. Defendants’ combinations or conspiracies had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout Mississippi; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Mississippi. During the Class Period, Defendants’ illegal conduct substantially affected Mississippi commerce. Accordingly, Plaintiff and members of the Damages Class seek all relief available under Miss. Code §75-21-1, et seq. 205. Nebraska: Defendants have entered into an unlawful agreement in restraint of trade in violation of Neb. Rev. Stat. §59-801, et seq. Defendants’ combinations or conspiracies had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout Nebraska; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Nebraska. During the Class Period, Defendants’ illegal conduct substantially affected Nebraska commerce. Accordingly, Plaintiff and members of the Damages Class seek all relief available under Neb. Rev. Stat. §59-801, et seq. 206. Nevada: Defendants have entered into an unlawful agreement in restraint of trade in violation of Nev. Rev. Stat. Ann. §598A.010, et seq. Defendants’ combinations or conspiracies had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout Nevada; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Nevada. During the Class Period, Defendants’ illegal conduct substantially affected Nevada commerce. Accordingly, Plaintiff and members of the Damages Class seek all relief available under Nev. Rev. Stat. Ann. §598A.010, et seq. 207. New Hampshire: Defendants have entered into an unlawful agreement in restraint of trade in violation of New Hampshire Revised Statutes Ann. §356:1. Defendants’ combinations or conspiracies had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout New Hampshire; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout New Hampshire. During the Class Period, Defendants’ illegal conduct substantially affected New Hampshire commerce. Accordingly, Plaintiff and members of the Damages Class seek all relief available under New Hampshire Revised Statutes §356:1, et seq. 208. New Mexico: Defendants have entered into an unlawful agreement in restraint of trade in violation of New Mexico Statutes Annotated § 57-1-1, et seq. Defendants’ combinations or conspiracies had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout New Mexico; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout New Mexico. During the Class Period, Defendants’ illegal conduct substantially affected New Mexico commerce. Accordingly, Plaintiff and members of the Damages Class seek all relief available under New Mexico Statutes Annotated § 57-1-1, et seq. 209. New York: Defendants have entered into an unlawful agreement in restraint of trade in violation of New York General Business Laws § 340, et seq. Defendants’ combinations or conspiracies had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout New York; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout New York. During the Class Period, Defendants’ illegal conduct substantially affected New York commerce. The conduct set forth above is a per se violation of the Donnelly Act, § 340, et seq. Accordingly, Plaintiff and members of the Damages Class seek all relief available under New York General Business Laws § 340, et seq. 210. North Carolina: Defendants have entered into an unlawful agreement in restraint of trade in violation of North Carolina General Statutes § 75-1, et seq. Defendants’ combinations or conspiracies had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout North Carolina; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout North Carolina; During the Class Period, Defendants’ illegal conduct substantially affected North Carolina commerce. Accordingly, Plaintiff and members of the Damages Class seek all relief available under North Carolina General Statutes § 75-16, et seq. 211. North Dakota: Defendants have entered into an unlawful agreement in restraint of trade in violation of N.D. Cent. Code §51-08.1-01, et seq. Defendants’ combinations or conspiracies had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout North Dakota; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout North Dakota. During the Class Period, Defendants’ illegal conduct had a substantial effect on North Dakota commerce. Accordingly, Plaintiff and members of the Damages Class seek all relief available under N.D. Cent. Code §51-08.1-01, et seq. 212. Oregon: Defendants have entered into an unlawful agreement in restraint of trade in violation of Or. Rev. Stat. § 646.725, et seq. Defendants’ combinations or conspiracies had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed and eliminated throughout Oregon; (2) Farm-Raised Salmon prices were raised, fixed, maintained and stabilized at artificially high levels throughout Oregon. During the Class Period, Defendants’ illegal conduct had a substantial effect on Oregon commerce. Accordingly, Plaintiff and members of the Damages Class seek all relief available under Or. Rev. Stat. § 646.780, et seq. 213. Rhode Island: Defendants have entered into an unlawful agreement in restraint of trade in violation of Rhode Island General Laws § 6-36-4, et seq. The Rhode Island statutes allow actions on behalf of indirect purchasers for conduct during the Class Period. Defendants’ combinations or conspiracies had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout Rhode Island; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Rhode Island. During the Class Period, Defendants’ illegal conduct had a substantial effect on Rhode Island commerce. Accordingly, Plaintiff and members of the Damages Class seek all relief available under Rhode Island General Laws § 6-36-11, et seq. 214. South Dakota: Defendants have entered into an unlawful agreement in restraint of trade in violation of South Dakota Codified Laws § 37-1-3.1, et seq. Defendants’ combinations or conspiracies had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout South Dakota; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout South Dakota. During the Class Period, Defendants’ illegal conduct had a substantial effect on South Dakota commerce. Accordingly, Plaintiff and members of the Damages Class seek all relief available under South Dakota Codified Laws § 37-1-3.1, et seq. 215. Tennessee: Defendants have entered into an unlawful agreement in restraint of trade in violation of Tenn. Code Ann. §47-25-101, et seq. Defendants’ combinations or conspiracies had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout Tennessee; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Tennessee. During the Class Period, Defendants’ illegal conduct had a substantial effect on Tennessee commerce. Accordingly, Plaintiff and members of the Damages Class seek all relief available under Tenn. Code Ann. §47- 25-101, et seq. 216. Utah: Defendants have entered into an unlawful agreement in restraint of trade in violation of Utah Code Annotated § 76-10-3101, et seq. Defendants’ combinations or conspiracies had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout Utah; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Utah. During the Class Period, Defendants’ illegal conduct had a substantial effect on Utah commerce. Accordingly, Plaintiff and members of the Damages Class seek all relief available under Utah Code Annotated § 76-10-3101, et seq. 217. Vermont: Defendants have entered into an unlawful agreement in restraint of trade in violation of 9 Vermont Stat. Ann. § 2453, et seq. Defendants’ combinations or conspiracies had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout Vermont; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Vermont. During the Class Period, Defendants’ illegal conduct had a substantial effect on Vermont commerce. Accordingly, Plaintiff and members of the Damages Class seek all relief available under 9 V.S.A. § 2465, et seq. 218. West Virginia: Defendants have entered into an unlawful agreement in restraint of trade in violation of West Virginia Code § 47-18-3, et seq. Defendants’ combinations or conspiracies had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout West Virginia; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout West Virginia. During the Class Period, Defendants’ illegal conduct had a substantial effect on West Virginia commerce. Accordingly, Plaintiff and members of the Damages Class seek all relief available under West Virginia Code § 47-18-9, et seq. 219. Wisconsin: Defendants have entered into an unlawful agreement in restraint of trade in violation of Wis. Stat. §133.01, et seq. Defendants’ combinations or conspiracies had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout Wisconsin; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Wisconsin. During the Class Period, Defendants’ illegal conduct had a substantial effect on Wisconsin commerce. Accordingly, Plaintiff and members of the Damages Class seek all relief available under Wis. Stat. §133.01, et COUNT III Violation of State Consumer Protection Statutes (on Behalf of Plaintiff and the Damages Class) 220. Plaintiff repeats the allegations set forth above as if fully set forth herein, and each of the state-specific causes of action described below incorporates the allegations as if fully set forth therein. 221. Defendants engaged in unfair competition or unfair, unconscionable, deceptive or fraudulent acts or practices in violation of the state consumer protection and unfair competition statutes listed below. 222. Arkansas: Defendants have knowingly entered into an unlawful agreement in restraint of trade in violation of Ark. Code Ann. §4-88-101, et seq. Defendants knowingly agreed to, and did in fact, act in restraint of trade or commerce by affecting, fixing, controlling, and/or maintaining at noncompetitive and artificially inflated levels, the prices at which Farm-Raised Salmon was sold, distributed, or obtained in Arkansas and took efforts to conceal their agreements from Plaintiff and members of the Damages Class. The aforementioned conduct on the part of the Defendants constituted “unconscionable” and “deceptive” acts or practices in violation of Ark. Code Ann. §4-88-107(a)(10). Defendants’ unlawful conduct had the following effects: (1) Farm- Raised Salmon price competition was restrained, suppressed, and eliminated throughout Arkansas; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Arkansas. During the Class Period, Defendants’ illegal conduct substantially affected Arkansas commerce and consumers. Defendants have engaged in unfair competition or unfair or deceptive acts or practices in violation of Ark. Code Ann. §4-88-107(a)(10) and, accordingly, Plaintiff and the members of the Damages Class seek all relief available under that statute. 223. California: Defendants have engaged in unfair competition or unfair, unconscionable, deceptive or fraudulent acts or practices in violation of Cal. Bus. & Prof. Code §17200, et seq. During the Class Period, Defendants manufactured, marketed, sold, or distributed Farm-Raised Salmon in California, and committed and continue to commit acts of unfair competition, as defined by Cal. Bus. & Prof. Code §17200, et seq., by engaging in the acts and practices specified above. This claim is instituted pursuant to Cal. Bus. & Prof. Code §§17203 and 17204, to obtain restitution from these Defendants for acts, as alleged herein, that violated Cal. Bus. & Prof. Code §17200, commonly known as the Unfair Competition Law. Defendants’ conduct as alleged herein violated Cal. Bus. & Prof. Code §17200. The acts, omissions, misrepresentations, practices and nondisclosures of Defendants, as alleged herein, constituted a common, continuous, and continuing course of conduct of unfair competition by means of unfair, unlawful, and/or fraudulent business acts or practices within the meaning of Cal. Bus. & Prof. Code §17200, et seq., including, but not limited to, the following: (1) the violations of §1 of the Sherman Act, as set forth above; (2) the violations of Cal. Bus. & Prof. Code §16720, et seq., set forth above. Defendants’ acts, omissions, misrepresentations, practices, and non-disclosures, as described above, whether or not in violation of Cal. Bus. & Prof. Code §16720, et seq., and whether or not concerted or independent acts, are otherwise unfair, unconscionable unlawful or fraudulent; (3) Defendants’ acts or practices are unfair to purchasers of Farm-Raised Salmon in the State of California within the meaning of Cal. Bus. & Prof. Code §17200 et. seq.; and (4) Defendants’ acts and practices are fraudulent or deceptive within the meaning of Cal. Bus. & Prof. Code §17200, et seq. Plaintiff and members of the Damages Class are entitled to full restitution and/or disgorgement of all revenues, earnings, profits, compensation and benefits that may have been obtained by Defendants as a result of such business acts or practices. The illegal conduct alleged herein is continuing and there is no indication that Defendants will not continue such activity into the future. The unlawful and unfair business practices of Defendants, and each of them, as described above, have caused and continue to cause Plaintiff and the members of the Damages Class to pay supracompetitive and artificially inflated prices for Farm-Raised Salmon. Plaintiff and the members of the Damages Class suffered injury in fact and lost money or property as a result of such unfair competition. The conduct of Defendants as alleged in this Complaint violates Cal. Bus. & Prof. Code §17200, et seq. As alleged in this Complaint, Defendants and their co- conspirators have been unjustly enriched as a result of their wrongful conduct and by Defendants’ unfair competition. Plaintiff and the members of the Damages Class are accordingly entitled to equitable relief including restitution and/or disgorgement of all revenues, earnings, profits, compensation and benefits that may have been obtained by Defendants as a result of such business practices, pursuant to Cal. Bus. & Prof. Code §§17203 and 17204. 224. Florida: Defendants have engaged in unfair competition or unfair, unconscionable, or deceptive acts or practices in violation of the Florida Deceptive and Unfair Trade Practices Act, Fla. Stat. §501.201, et seq. Defendants’ unlawful conduct had the following effects: (1) Farm- Raised Salmon price competition was restrained, suppressed, and eliminated throughout Florida; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Florida. During the Class Period, Defendants’ illegal conduct substantially affected Florida commerce and consumers. Accordingly, plaintiff and members of the Damages Class seek all relief available under Fla. Stat. §501.201, et seq. 225. Minnesota: Defendants have engaged in unfair competition or unfair, unconscionable, or deceptive acts or practices in violation of the Minnesota Uniform Deceptive Trade Practices Act, Minn. Stat. § 325D.43, et seq. Defendants engaged in unfair and deceptive trade practices during the course of their business dealings, which significantly impacted Plaintiff as a purchaser of the Defendants’ goods, and which caused Plaintiff to suffer injury. Defendants took efforts to conceal their agreements from Plaintiff and the members of the Damages Class. Defendants’ unlawful conduct had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout Minnesota; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Minnesota. During the Class Period, Defendants’ illegal conduct substantially affected Minnesota commerce and Farm-Raised Salmon purchasers. Defendants have engaged in unfair competition or unfair or deceptive acts or practices in violation of Minn. Stat. § 325D.43, et seq., and, accordingly, Plaintiff and members of the Class seek all relief available under that statute and as equity demands. 226. Missouri: Defendants have engaged in unfair competition or unlawful, unfair, unconscionable, or deceptive acts or practices in violation of the Missouri Merchandising Practices Act, Mo. Rev. Stat. § 407.010, et seq. Defendants engaged in the conduct described in this Class Action Complaint in connection with the sale of products containing Farm-Raised Salmon in Missouri. During the Class Period, Defendants’ illegal conduct substantially affected Missouri commerce and consumers. Defendants agreed to, and in fact did, fix, control, and maintain at artificial and non-competitive levels, the price at which Farm-Raised Salmon was sold, distributed, or obtained in Missouri, which conduct constituted unfair practices in that it was unlawful under federal and state law, violated public policy, was unethical, oppressive, and unscrupulous, and caused substantial injury to Plaintiff and the members of the Damages Class. Defendants concealed, suppressed, and failed to disclose material facts to Plaintiff and the members of the Damages Class concerning Defendants’ unlawful activities and artificially inflated prices for Farm-Raised Salmon. The concealed, suppressed, and omitted facts would have been important to Plaintiff and the members of the Damages Class as they related to the cost of products containing Farm-Raised Salmon. Defendants’ unlawful conduct had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout Missouri; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Missouri; (3) Plaintiff and the members of the Damages Class were deprived of free and open competition; and (4) Plaintiff and the members of the Damages Class paid supracompetitive, artificially inflated prices for products containing Farm-Raised Salmon. The foregoing acts and practices constituted unlawful practices in violation of the Missouri Merchandising Practices Act. As a direct and proximate result of the above-described unlawful practices, Plaintiff and the members of the Damages Class suffered ascertainable loss of money or property. Accordingly, Plaintiff and the members of the Damages Class seek all relief available under Missouri’s Merchandising Practices Act, specifically Mo. Rev. Stat. § 407.020, which prohibits “the act, use or employment by any person of any deception, fraud, false pretense, false promise, misrepresentation, unfair practice, or the concealment, suppression, or omission of any material fact in connection with the sale or advertisement of any merchandise in trade or commerce,” as further interpreted by the Missouri Code of State Regulations, which provides for the relief sought in this Count. 227. Nebraska: Defendants have engaged in unfair competition or unfair, unconscionable, or deceptive acts or practices in violation of the Nebraska Consumer Protection Act, Neb. Rev. Stat. § 59-1601, et seq. Defendants’ unlawful conduct had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout Nebraska; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Nebraska. During the Class Period, Defendants marketed, sold, or distributed Farm-Raised Salmon in Nebraska, and Defendants’ illegal conduct substantially affected Nebraska commerce and Farm-Raised Salmon purchasers. Defendants have engaged in unfair competition or unfair or deceptive acts or practices in violation of Neb. Rev. Stat. § 59- 1601, et seq., and, accordingly, Plaintiff and members of the Damages Class seek all relief available under that statute. 228. New Hampshire: Defendants have engaged in unfair competition or unfair, unconscionable, or deceptive acts or practices in violation of the New Hampshire Consumer Protection Act, N.H. Rev. Stat. § 358-A:1, et seq. Defendants sold Farm-Raised Salmon in New Hampshire and deceived Plaintiff and Class Members in New Hampshire into believing that the Farm-Raised Salmon were competitively priced. Defendants’ unlawful conduct had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout New Hampshire; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout New Hampshire; (3) Plaintiff and members of the Damages Class, who resided in New Hampshire and/or purchased the Farm-Raised Salmon in New Hampshire were deprived of free and open competition in New Hampshire; and (4) Plaintiff and members of the Damages Class, who resided in New Hampshire and/or purchased Farm- Raised Salmon in New Hampshire paid supracompetitive, artificially inflated prices for Farm- Raised Salmon in New Hampshire. During the Class Period, Defendants marketed, sold, or distributed Farm-Raised Salmon in New Hampshire, and Defendants’ illegal conduct substantially affected New Hampshire commerce and Farm-Raised Salmon purchasers. As a direct and proximate result of Defendants’ unlawful conduct, Plaintiff and members of the Damages Class have been injured. Defendants have engaged in unfair competition or unfair or deceptive acts or practices in violation of N.H. Rev. Stat. § 358-A:1, et seq., and, accordingly, Plaintiff and members of the Damages Class seek all relief available under that statute. 229. New Mexico: Defendants have engaged in unfair competition or unfair, unconscionable, or deceptive acts or practices in violation of New Mexico Stat. § 57-12-1, et seq. In New Mexico, price-fixing is actionable as an “unconscionable trade practice” under N.M. Stat. § 57-12-2(E) because it “takes advantage of the lack of knowledge … of a person to a grossly unfair degree” and also results in a “gross disparity between the value received by a person and the price paid.” Defendants had the sole power to set that price, and Plaintiff and members of the Damages Class had no meaningful ability to negotiate a lower price from wholesalers. Moreover, Plaintiff and members of the Damages Class lacked any meaningful choice in purchasing Farm- Raised Salmon because they were unaware of the unlawful overcharge, and there was no alternative source of supply through which Plaintiff and members of the Damages Class could avoid the overcharges. Defendants’ conduct with regard to sales of Farm-Raised Salmon, including their illegal conspiracy to secretly fix the price of Farm-Raised Salmon at supracompetitive levels and overcharge consumers, was substantively unconscionable because it was one-sided and unfairly benefited Defendants at the expense of Plaintiff and the public. Defendants took grossly unfair advantage of Plaintiff and members of the Damages Class. Defendants’ unlawful conduct had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed and eliminated throughout New Mexico; (2) Farm-Raised Salmon prices were raised, fixed, maintained and stabilized at artificially high levels throughout New Mexico; (3) Plaintiff and members of the Damages Class were deprived of free and open competition; and (4) Plaintiff and members of the Damages Class paid supracompetitive, artificially inflated prices for Farm-Raised Salmon. During the Class Period, Defendants’ illegal conduct substantially affected New Mexico commerce and consumers. As a direct and proximate result of Defendants’ unlawful conduct, Plaintiff and members of the Damages Class have been injured and are threatened with further injury. Defendants have engaged in unfair competition or unfair or deceptive acts or practices in violation of New Mexico Stat. § 57-12-1, et seq., and, accordingly, Plaintiff and members of the Damages Class seek all relief available under that statute. 230. New York: Defendants have engaged in unfair competition or unfair, unconscionable, or deceptive acts or practices in violation of N.Y. Gen. Bus. Law § 349, et seq. Defendants agreed to, and did in fact, act in restraint of trade or commerce by affecting, fixing, controlling and/or maintaining, at artificial and non-competitive levels, the prices at which Farm- Raised Salmon were sold, distributed or obtained in New York and took efforts to conceal their agreements from Plaintiff and members of the Damages Class. Defendants and their coconspirators made public statements about the prices of Farm-Raised Salmon that either omitted material information that rendered the statements that they made materially misleading or affirmatively misrepresented the real cause of price increases for Farm-Raised Salmon; and Defendants alone possessed material information that was relevant to consumers, but failed to provide the information. Because of Defendants’ unlawful trade practices in the State of New York, New York class members who indirectly purchased Farm-Raised Salmon were misled to believe that they were paying a fair price for Farm-Raised Salmon or the price increases for Farm-Raised Salmon were for valid business reasons; and similarly situated consumers were affected by Defendants’ conspiracy. Defendants knew that their unlawful trade practices with respect to pricing Farm- Raised Salmon would have an impact on New York consumers and not just Defendants’ direct customers. Defendants knew that their unlawful trade practices with respect to pricing Farm- Raised Salmon would have a broad impact, causing commercial and institutional indirect purchaser class members who indirectly purchased Farm-Raised Salmon to be injured by paying more for Farm-Raised Salmon than they would have paid in the absence of Defendants’ unlawful trade acts and practices. The conduct of Defendants described herein constitutes consumer- oriented deceptive acts or practices within the meaning of N.Y. Gen. Bus. Law § 349, which resulted in consumer injury and broad adverse impact on the public at large, and harmed the public interest of customers and commercial and institutional indirect purchasers in New York State in an honest marketplace in which economic activity is conducted in a competitive manner. Defendants’ unlawful conduct had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout New York; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout New York; (3) Plaintiff and members of the Damages Class were deprived of free and open competition; and (4) Plaintiff and members of the Damages Class paid supracompetitive, artificially inflated prices for Farm-Raised Salmon. During the Class Period, Defendants marketed, sold, or distributed Farm-Raised Salmon in New York, and Defendants’ illegal conduct substantially affected New York commerce and consumers. During the Class Period, each of Defendants named herein, directly, or indirectly and through affiliates they dominated and controlled, manufactured, sold and/or distributed Farm-Raised Salmon in New York. Plaintiff and members of the Damages Class seek all relief available pursuant to N.Y. Gen. Bus. Law § 349(h). 231. North Carolina: Defendants have engaged in unfair competition or unfair, unconscionable, or deceptive acts or practices in violation of N.C. Gen. Stat. §75-1.1, et seq. Defendants agreed to, and did in fact, act in restraint of trade or commerce by affecting, fixing, controlling and/or maintaining, at artificial and non-competitive levels, the prices at which Farm- Raised Salmon were sold, distributed or obtained in North Carolina and took efforts to conceal their agreements from Plaintiff and members of the Damages Class. Defendants’ price-fixing conspiracy could not have succeeded absent deceptive conduct by Defendants to cover up their illegal acts. Secrecy was integral to the formation, implementation and maintenance of Defendants’ price-fixing conspiracy. Defendants committed inherently deceptive and self- concealing actions, of which Plaintiff could not possibly have been aware. Defendants and their co-conspirators publicly provided pretextual and false justifications regarding their price increases. The conduct of Defendants described herein constitutes consumer-oriented deceptive acts or practices within the meaning of North Carolina law, which resulted in consumer injury and broad adverse impact on the public at large, and harmed the public interest of North Carolina consumers in an honest marketplace in which economic activity is conducted in a competitive manner. Defendants’ unlawful conduct had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed and eliminated throughout North Carolina; (2) Farm- Raised Salmon prices were raised, fixed, maintained and stabilized at artificially high levels throughout North Carolina; (3) Plaintiff and members of the Damages Class were deprived of free and open competition; and (4) Plaintiff and members of the Damages Class paid supracompetitive, artificially inflated prices for Farm-Raised Salmon. During the Class Period, Defendants marketed, sold, or distributed Farm-Raised Salmon in North Carolina, and Defendants’ illegal conduct substantially affected North Carolina commerce and consumers. During the Class Period, each of the Defendants named herein, directly, or indirectly and through affiliates they dominated and controlled, manufactured, sold and/or distributed Farm-Raised Salmon in North Carolina. Plaintiff and members of the Damages Class seek actual damages for their injuries caused by these violations in an amount to be determined at trial and are threatened with further injury. Defendants have engaged in unfair competition or unfair or deceptive acts or practices in violation of N.C. Gen. Stat. §75-1.1, et seq., and, accordingly, Plaintiff and members of the Damages Class seek all relief available under that statute. 232. North Dakota: Defendants have engaged in unfair competition or unfair, unconscionable, or deceptive acts or practices in violation of the North Dakota Unlawful Sales or Advertising Practices Statute, N.D. Century Code § 51-15-01, et seq. Defendants agreed to, and did in fact, act in restraint of trade or commerce in North Dakota, by affecting, fixing, controlling, and/or maintaining, at artificial and non-competitive levels, the prices at which Farm-Raised Salmon was sold, distributed, or obtained in North Dakota. Defendants deliberately failed to disclose material facts to Plaintiff and members of the Damages Class concerning Defendants’ unlawful activities and artificially inflated prices for Farm-Raised Salmon. Defendants misrepresented to all purchasers during the Class Period that Defendants’ Farm-Raised Salmon prices were competitive and fair. Defendants’ unlawful conduct had the following effects: (1) price competition for Farm-Raised Salmon was restrained, suppressed, and eliminated throughout North Dakota; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout North Dakota. During the Class Period, Defendants’ illegal conduct had a substantial effect on North Dakota commerce and Farm-Raised Salmon purchasers. As a direct and proximate result of Defendants’ violations of law, Plaintiff and members of the Damages Class suffered an ascertainable loss of money or property as a result of Defendants’ use or employment of unconscionable and deceptive commercial practices as set forth above. That loss was caused by Defendants’ willful and deceptive conduct, as described herein. Defendants’ deception, including their affirmative misrepresentations and omissions concerning the price of Farm-Raised Salmon, misled all purchasers acting reasonably under the circumstances to believe that they were purchasing Farm-Raised Salmon at prices set by a free and fair market. Defendants’ misleading conduct and unconscionable activities constitute violations of N.D. Century Code § 51-15-01, et seq., and, accordingly, Plaintiff and members of the Damages Class seek all relief available under that statute. 233. Rhode Island: Defendants have engaged in unfair competition or unfair, unconscionable, or deceptive acts or practices in violation of the Rhode Island Unfair Trade Practice and Consumer Protection Act (R.I. Gen. Laws § 6-13.1-1, et seq.) Members of the Damages Class purchased Farm-Raised Salmon for personal, family, or household purposes. Defendants agreed to, and did in fact, act in restraint of trade or commerce in a market that includes Rhode Island, by affecting, fixing, controlling, and/or maintaining, at artificial and non- competitive levels, the prices at which Farm-Raised Salmon were sold, distributed, or obtained in Rhode Island. Defendants deliberately failed to disclose material facts to Plaintiff and members of the Damages Class concerning Defendants’ unlawful activities and artificially inflated prices for Farm-Raised Salmon. Defendants owed a duty to disclose such facts, and considering the relative lack of sophistication of the average, non-business purchaser, Defendants breached that duty by their silence. Defendants misrepresented to all purchasers during the Class Period that Defendants’ Farm-Raised Salmon prices were competitive and fair. Defendants’ unlawful conduct had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed, and eliminated throughout Rhode Island; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Rhode Island; (3) Plaintiff and members of the Damages Class were deprived of free and open competition; and (4) Plaintiff and members of the Damages Class paid supracompetitive, artificially inflated prices for Farm-Raised Salmon. Defendants’ illegal conduct substantially affected Rhode Island commerce and consumers, including commercial and institutional indirect purchasers that serve as a conduit to consumers. As a direct and proximate result of Defendants’ violations of law, Plaintiff and members of the Damages Class suffered an ascertainable loss of money or property as a result of Defendants’ use or employment of unconscionable and deceptive commercial practices as set forth above. That loss was caused by Defendants’ willful and deceptive conduct, as described herein. Defendants’ deception, including their affirmative misrepresentations and omissions concerning the price of Farm-Raised Salmon, likely misled all purchasers acting reasonably under the circumstances to believe that they were purchasing Farm-Raised Salmon at prices set by a free and fair market. Defendants’ affirmative misrepresentations and omissions constitute information important to Plaintiff and members of the Damages Class as they related to the cost of Farm-Raised Salmon they purchased. Defendants have engaged in unfair competition or unfair or deceptive acts or practices in violation of Rhode Island Gen. Laws. § 6-13.1-1, et seq., and, accordingly, Plaintiff and members of the Damages Class seek all relief available under that statute. 234. South Carolina: Defendants have engaged in unfair competition or unfair, unconscionable, or deceptive acts or practices in violation of the South Carolina Unfair Trade Practices Act, S.C. Code Ann. §39-5-10 et seq. Defendants’ combinations or conspiracies had the following effects: (1) Farm-Raised Salmon price competition was restrained, suppressed and eliminated throughout South Carolina; (2) Farm-Raised Salmon prices were raised, fixed, maintained and stabilized at artificially high levels throughout South Carolina. During the Class Period, Defendants’ illegal conduct had a substantial effect on South Carolina commerce. As a direct and proximate result of Defendants’ unlawful conduct, Plaintiff and members of the Damages Class have been injured in their business and property and are threatened with further injury. Defendants have engaged in unfair competition or unfair or deceptive acts or practices in violation of S.C. Code Ann. §39-5-10 et seq., and, accordingly, Plaintiff and the members of the Damages Class seek all relief available under that statute. 235. South Dakota: Defendants have engaged in unfair competition or unfair, unconscionable, or deceptive acts or practices in violation of the South Dakota Deceptive Trade Practices and Consumer Protection Statute, S.D. Codified Laws § 37-24-1, et seq. Defendants agreed to, and did in fact, act in restraint of trade or commerce in South Dakota, by affecting, fixing, controlling, and/or maintaining, at artificial and non-competitive levels, the prices at which Farm-Raised Salmon was sold, distributed, or obtained in South Dakota. Defendants deliberately failed to disclose material facts to Plaintiff and members of the Damages Class concerning Defendants’ unlawful activities and artificially inflated prices for Farm-Raised Salmon. Defendants misrepresented to all purchasers during the Class Period that Defendants’ Farm-Raised Salmon prices were competitive and fair. Defendants’ unlawful conduct had the following effects: (1) price competition for Farm-Raised Salmon was restrained, suppressed, and eliminated throughout South Dakota; (2) Farm-Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout South Dakota. Defendants’ illegal conduct substantially affected South Dakota commerce and on those who purchased Farm-Raised Salmon in South Dakota. As a direct and proximate result of Defendants’ violations of law, Plaintiff and members of the Damages Class suffered an ascertainable loss of money or property as a result of Defendants’ use or employment of unconscionable and deceptive commercial practices as set forth above. That loss was caused by Defendants’ willful and deceptive conduct, as described herein. Defendants’ deception, including their affirmative misrepresentations and omissions concerning the price of Farm-Raised Salmon, misled all purchasers acting reasonably under the circumstances to believe that they were purchasing Farm-Raised Salmon at prices set by a free and fair market. Defendants’ affirmative misrepresentations and omissions constitute information important to Plaintiff and members of the Damages Class as they related to the cost of Farm-Raised Salmon they purchased. Defendants have engaged in unfair competition or unfair or deceptive acts or practices in violation of S.D. Codified Laws § 37-24-1, et seq., and, accordingly, Plaintiff and members of the Damages Class seek all relief available under that statute. 236. Vermont: Defendants have engaged in unfair competition or unfair, unconscionable, or deceptive acts or practices in violation of 9 Vermont Stat. Ann. § 2451, et seq. Defendants agreed to, and did in fact, act in restraint of trade or commerce in a market that includes Vermont, by affecting, fixing, controlling, and/or maintaining, at artificial and non-competitive levels, the prices at which Farm-Raised Salmon were sold, distributed, or obtained in Vermont. Defendants deliberately failed to disclose material facts to Plaintiff and members of the Damages Class concerning Defendants’ unlawful activities and artificially inflated prices for Farm-Raised Salmon. Defendants owed a duty to disclose such facts, and Defendants breached that duty by their silence. Defendants misrepresented to all purchasers during the Class Period that Defendants’ Farm-Raised Salmon prices were competitive and fair. During the Class Period, Defendants’ illegal conduct had a substantial effect on Vermont commerce and consumers. As a direct and proximate result of Defendants’ violations of law, Plaintiff and members of the Damages Class suffered an ascertainable loss of money or property as a result of Defendants’ use or employment of unconscionable and deceptive commercial practices as set forth above. That loss was caused by Defendants’ willful and deceptive conduct, as described herein. Defendants’ deception, including their affirmative misrepresentations and omissions concerning the price of Farm-Raised Salmon, likely misled all commercial and institutional indirect purchasers acting reasonably under the circumstances to believe that they were purchasing Farm-Raised Salmon at prices set by a free and fair market. Defendants’ misleading conduct and unconscionable activities constitutes unfair competition or unfair or deceptive acts or practices in violation of 9 Vermont § 2451, et seq., and, accordingly, Plaintiff and members of the Damages Class seek all relief available under that 237. Wisconsin: Defendants have engaged in unfair competition or unfair, unconscionable, or deceptive acts or practices in violation of the Wisconsin Consumer Protection Statutes, Wisc. Stat. § 100.18, et seq. Defendants agreed to, and did in fact, act in restraint of trade or commerce in a market that includes Wisconsin, by affecting, fixing, controlling, and/or maintaining, at artificial and non-competitive levels, the prices at which Farm-Raised Salmon was sold, distributed, or obtained in Wisconsin. Defendants affirmatively misrepresented to all purchasers during the Class Period that Defendants’ Farm-Raised Salmon prices were competitive and fair. Defendants’ unlawful conduct had the following effects: (1) price competition for the Farm-Raised Salmon was restrained, suppressed, and eliminated throughout Wisconsin; (2) Farm- Raised Salmon prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Wisconsin. Defendants’ illegal conduct substantially affected Wisconsin commerce and purchasers of Farm-Raised Salmon. As a direct and proximate result of Defendants’ violations of law, Plaintiff and members of the Damages Class suffered an ascertainable loss of money or property as a result of Defendants’ use or employment of unconscionable and deceptive commercial practices as set forth above. That loss was caused by Defendants’ willful and deceptive conduct, as described herein. Defendants’ deception, including their affirmative misrepresentations concerning the price of Farm-Raised Salmon at Issue, misled all purchasers acting reasonably under the circumstances to believe that they were purchasing Farm-Raised Salmon at prices set by a free and fair market. Defendants’ affirmative misrepresentations constitute information important to Plaintiff and members of the Damages Class as they related to the cost of Farm-Raised Salmon they purchased. Defendants have engaged in unfair competition or unfair or deceptive acts or practices in violation of Wisc. Stat. § 100.18, et seq., and, accordingly, Plaintiff and members of the Damages Class seek all relief available under that COUNT IV Unjust Enrichment158 (on behalf of Plaintiff and the Damages Class) 238. Plaintiff incorporates by reference the allegations set forth above as if fully set forth 239. To the extent required, this claim is pleaded in the alternative to the other claims in this Complaint. 240. Defendants have unlawfully benefited from their sales of Farm-Raised Salmon because of the unlawful and inequitable acts alleged in this Complaint. Defendants unlawfully overcharged privately held commercial and institutional indirect purchasers, which purchased Farm-Raised Salmon at prices that were more than they would have been but for Defendants’ unlawful actions. 241. Defendants’ financial benefits resulting from their unlawful and inequitable acts are traceable to overpayments by Plaintiff and members of the Damages Class. 242. Plaintiff and the Damages Class have conferred upon Defendants an economic benefit, in the nature of profits resulting from unlawful overcharges, to the economic detriment of Plaintiff and the Damages Class. 243. Defendants have been enriched by revenue resulting from unlawful overcharges for Farm-Raised Salmon while Plaintiff and members of the Damages Class has been impoverished 158 Unjust enrichment claims are alleged herein under the laws of the states for which claims are alleged in Counts Two and Three above. by the overcharges they paid for Farm-Raised Salmon imposed through Defendants’ unlawful conduct. Defendants’ enrichment and the impoverishment of Plaintiff and members of the Damages Class are connected. 244. There is no justification for Defendants’ retention of, and enrichment from, the benefits they received, which caused impoverishment to Plaintiff and the Damages Class, because Plaintiff and the Damages Class paid supracompetitive prices that inured to Defendants’ benefit, and it would be inequitable for Defendants to retain any revenue gained from their unlawful overcharges. 245. Plaintiff did not interfere with Defendants’ affairs in any manner that conferred these benefits upon Defendants. 246. The benefits conferred upon Defendants were not gratuitous, in that they constituted revenue created by unlawful overcharges arising from Defendants’ illegal and unfair actions to inflate the prices of Farm-Raised Salmon. 247. The benefits conferred upon Defendants are measurable, in that the revenue Defendants have earned due to their unlawful overcharges of Farm-Raised Salmon are ascertainable by review of sales records. 248. It would be futile for Plaintiff and the Damages Class to seek a remedy from any party with whom they have privity of contract. Defendants have paid no consideration to any other person for any of the unlawful benefits they received indirectly from Plaintiff and the Damages Class with respect to Defendants’ sales of Farm-Raised Salmon. 249. It would be futile for Plaintiff and the Damages Class to seek to exhaust any remedy against the immediate intermediary in the chain of distribution from which they indirectly purchased Farm-Raised Salmon, as the intermediaries are not liable and cannot reasonably be expected to compensate Plaintiff and the Damages Class for Defendants’ unlawful conduct. 250. The economic benefit of overcharges and monopoly profits derived by Defendants through charging supracompetitive and artificially inflated prices for Farm-Raised Salmon is a direct and proximate result of Defendants’ unlawful practices. 251. The financial benefits derived by Defendants rightfully belong to Plaintiff and the Damages Class, because Plaintiff and the Damages Class paid supracompetitive prices during the Class Period, inuring to the benefit of Defendants. 252. It would be inequitable under unjust enrichment principles under the law of the District of Columbia and the laws of all states and territories of the United States, except California, Ohio and Indiana, for Defendants to be permitted to retain any of the overcharges for Farm-Raised Salmon derived from Defendants’ unlawful, unfair, and unconscionable methods, acts, and trade practices alleged in this Complaint. 253. Defendants are aware of and appreciate the benefits bestowed upon them by Plaintiff and the Damages Class. Defendants consciously accepted the benefits and continue to do so as of the date of this filing, as Farm-Raised Salmon prices remain inflated above pre-conspiracy 254. Defendants should be compelled to disgorge in a common fund for the benefit of Plaintiff and the Damages Class all unlawful or inequitable proceeds they received from their sales of Farm-Raised Salmon. 255. A constructive trust should be imposed upon all unlawful or inequitable sums received by Defendants traceable to indirect purchases of Farm-Raised Salmon by Plaintiff and the Damages Class. Plaintiff and the Damages Class have no adequate remedy at law. PRAYER FOR RELIEF WHEREFORE, Plaintiff demands judgment for the following relief: 256. The Court determine that this action may be maintained as a class action under Rule 23(a), (b)(2), and (b)(3) of the Federal Rules of Civil Procedure, and direct that reasonable Notice of this action, as provided by Rule 23(c)(2) of the Federal Rules of Civil Procedure, be given to each and every member of the Class; 257. That the unlawful conduct, contract, conspiracy, or combination alleged herein be adjudged and decreed: (a) an unreasonable restraint of trade or commerce in violation of Section 1 of the Sherman Act; (b) a per se violation of Section 1 of the Sherman Act; (c) an unlawful combination, trust, agreement, understanding and/or concert of action in violation of the state antitrust and unfair competition and consumer protection laws as set forth herein; or, alternatively (d) acts of unjust enrichment by Defendants as set forth herein. 258. Plaintiff and members of the Damages Class recover damages, to the maximum extent allowed under such state laws, and that a judgment in favor of Plaintiff and members of the Damages Class be entered against Defendants jointly and severally in an amount to be trebled to the extent such laws permit; 259. Plaintiff and members of the Damages Class recover damages, to the maximum extent allowed by such laws, in the form of restitution and/or disgorgement of profits unlawfully obtained; 260. Plaintiff and members of the Damages Class be awarded restitution, including disgorgement of profits Defendants obtained as a result of their acts of unfair competition and acts of unjust enrichment, and the Court establish of a constructive trust consisting of all ill-gotten gains from which Plaintiff and members of the Damages Class may make claims on a pro rata 261. Defendants, their affiliates, successors, transferees, assignees and other officers, directors, partners, agents and employees thereof, and all other persons acting or claiming to act on their behalf or in concert with them, be permanently enjoined and restrained from in any manner continuing, maintaining or renewing the conduct, contract, conspiracy, or combination alleged herein, or from entering into any other contract, conspiracy, or combination having a similar purpose or effect, and from adopting or following any practice, plan, program, or device having a similar purpose or effect; 262. Plaintiff and members of the Classes be awarded pre- and post- judgment interest as provided by law, and that such interest be awarded at the highest legal rate; 263. Plaintiff and members of the Classes recover their costs of suit, including reasonable attorneys’ fees, as provided by law; and 264. Plaintiff and members of the Classes have such other and further relief as the case may require and the Court may deem just and proper. JURY DEMAND Plaintiff demands a trial by jury, pursuant to Rule 38(b) of the Federal Rules of Civil Procedure, of all issues so triable. Dated: September 30, 2019 Respectfully submitted, BERMAN & SIMMONS By: /s/ Taylor Asen Taylor Asen 129 Lisbon Street Lewiston, Maine 04240 Telephone: 207-560-0692 Email: [email protected] COTCHETT, PITRE & McCARTHY, LLP Adam J. Zapala (to apply pro hac vice) 840 Malcolm Road Burlingame, CA 94010 Telephone: (650) 697-6000 Facsimile: (650) 697-0577 Email: [email protected] GUSTAFSON GLUEK PLLC Daniel C. Hedlund (to apply pro hac vice) Michelle J. Looby (to apply pro hac vice) 120 South 6th Street, Suite 2600 Minneapolis, MN 55402 Telephone: (612) 333-8844 Facsimile: (612) 339-6622 Email: [email protected] Email: [email protected] BARRETT LAW GROUP, P.A. Don Barrett (to apply pro hac vice) Katherine Barrett Riley (to apply pro hac vice) David McMullan (to apply pro hac vice) P.O. Box 927 404 Court Square Lexington, MS 39095 Telephone: (662) 834-2488 Email: [email protected] Email: [email protected] Email: [email protected] LARSON • KING, LLP Shawn M. Raiter (to apply pro hac vice) 2800 Wells Fargo Place 30 East Seventh Street St. Paul, MN 55101 Telephone: (651) 312-6518 Email: [email protected] DUBBIN & KRAVETZ, LLP Samuel J. Dubbin, P.A. (to apply pro hac vice) 1200 Anastasia A venue Coral Gables, Florida 33134 Telephone: (305) 371-4700 Email: [email protected] CUNEO GILBERT & LADUCA, LLP Jonathan W. Cuneo Daniel Cohen Jennifer Kelly Blaine Finley 4725 Wisconsin Ave., NW Suite 200 Washington, DC 20016 Telephone: (202) 789-3960 Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected] Counsel for Plaintiff and the Proposed Classes
antitrust
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UNITED STATES DISTRICT COURT WESTERN DISTRICT OF NEW YORI( CHRISTOPHER HART, JEFFREY BEYER, MARlA SARGENT, TAYLOR RAMSEY, ANDREA RANDLETT and SHELLY CARRERA, on behalfof themselves and all other employees similarly situated, CLASS AND COLLECTIVE ACTION COMPLAINT AND DEMAND FOR JURY TRIAL Plaintiffs, v. Civil Action No. 13-cv-6458 CRAB ADDISON, INC. d/b/a JOE'S CRAB SHACK, IGNITE RESTAURANT GROUP, INC., RAYMOND A. BLANCHETTE HI, KEVIN COTTINGIM and RODNEY MORRIS, Defendants. Plaintiffs Christopher Hart, Jeffrey Beyer, Maria Sargent, Taylor Ramsey, Andrea Randlett and Shelly Carrera ("Named Plaintiffs"), on behalf of themselves and all other persons similarly situated (collectively, "Plaintiffs"), by and through their attorneys Thomas & Solomon LLP, bring this class and collective action complaint against Defendants Crab Addison, Inc. d/b/a Joe's Crab Shack, Ignite Restaurant Group, Inc., Raymond A. Blanchette III, Kevin Cottingim and Rodney Morris (collectively, "Defendants"). NATURE OF ACTION 1. This lawsuit seeks to recover minimum wages, injunctive relief and declaratOlY relief to redrcss the deprivation of rights secured to Named Plaintiffs and Similarly situated co-workers (servers, bartenders, bussers, hosts and all other tipped employees) who worked or have worked at Defendants' Joe's Crab Shack rcstaurants. 2. Named Plaintiffs bring this action on behalf of themselves and similarly situated current and former tipped hourly food service workers who elect to opt-in to this action pursuant to the Fair Labor Standards Act of 1938 as amended, 29 USc. § 20 I et seq. ("FLSA"), specifically, the collective action provision of 29 USc. § 216(b). To date, in addition to the six Named Plaintiffs, forty-one individuals have already opted-in into this 3. Named Plaintiffs also bring this action on behalf of themselves and similarly situated current and former tipped hourly food service workers pursuant to Federal Rule of Civil Procedure 23 to remedy the violations of applicable state labor laws and regulations including: New York Minimum Wage Act, Article 19, § 650 et seq., New York State Department of Labor Regulations, including, but not limited to, 12 N.Y.C.R.R. §137-2.2 and §146.2-2, New York Labor Law ("NYLL") § 195(3) as amended by the New York Wage Theft Prevention Act, Maryland Labor and Employment Code §§3-413, 3-507.2, Missouri's Minimum Wage Law, §290.502, et seq., Arizona's Minimum Wage Act §23-363, et seq., Illinois Minimum Wage Law - 820 ILCS 105/! et seq., and Illinois Wage Payment and Collection Act - 820 ILCS 115/1 et seq. (collectively "State Labor Laws"). 4. Defendants have a policy to pay Plaintiffs subminimum wage rates as described in more detail in Plaintiffs' Mfirmations submitted contemporaneously with this Complaint in support of Plaintiffs' Motion for Expedited Notice Pursuant to the FLSA. 5. Defendants' policy is to not pay Plaintiffs the legally required minimum wage even though the Plaintiffs are performing jobs unrelated to their tipped job. 6. Instead, Defendants, as matter of policy, pay Plaintiffs subminimum wage rates and require they perform non tip producing duties such as washing dishes, kitchen prep and janitorial tasks which Defendants refer to as "back of the house" duties. 7. Accordingly, Defendants cannot meet the FLSA's tip credit requirements codified at 29 USc. §203(m). 8. Therefore Defendants are not entitled to a tip credit against the minimum wage owed to the tipped employees. As a result, like the Named Plaintiffs, Defendants' tipped employees are entitled to at least $7.25 for each hour worked. 9. Further, none of the Defendants nor any of the managers of Defendants' business provided requisite notice to Plaintiffs regarding the tip credit as required by the FLSA, NYLL codified at NYC.R.R §§137-2.2, 146.2-2 and Arizona's Administrative Code § R20-5-1207(c). JURISDICTION AND VENUE 10. The jurisdiction of this Court is invoked pursuant to 28 USc. §1331, 28 USc. §1343 (3) and (4) conferring original jurisdiction upon this Court of any civil action to recover damages or to secure equitable relief under any Act of Congress providing for the protection of civil rights; under 28 USc. § 1337 conferring jurisdiction of any civil action arising under any Act of Congress regulating interstate commercc; under the Declaratory Judgment Statute, 28 USc. § 2201; and under 29 USc. § 216(b). II. The Court has jurisdiction over Plaintiffs' State Labor Law claims under the Class Action Fairness Act of 2005, 28 USc. § 1332(d). Plaintiffs' claims for violations of the State Labor Laws have a value in excess of $5,000,000 exclusive of fees and costs. Citizenship of the members of the proposed subclasses is dispersed among a number of states. Upon information and belief, greater than two-thirds of the members of all proposed subclasses in the aggregate are not citizens of the same state. The number of putative subclass members exceeds 100. At least one member of the proposed subclasses is a citizen of a state different from that of at least one defendant. Plaintiffs' claims involve matters of national or interstate interest. 12. This Court also has supplemental jurisdiction over the State Labor Laws under 28 USc. § 1367(a) because the Plaintiffs' allegations of State Labor Laws are related and arise from the same core of operative facts as Plaintiffs' allegations for violations of the FLSA. COLLECTIVE ACTION ALLEGATIONS 13. Named Plaintiffs bring this action on behalf of themselves and all other similarly situated employees as authorized under 29 U.S.c. § 216(b). The employees similarly situated for purposes of the collective action are: All Defendants' current and former employees who in the last three years have worked as tipped hourly food service workers and were paid subminimum wages at Defendants' Joe's Crab Shack restaurants, who elect to opt-in to this action. 14. In addition, at all times relevant to the litigation, Defendants' policy and pattern or practice did not notify the Named Plaintiffs and similarly situated employees of the FLSA's tip credit provision 29 USc. § 203(m) and supporting Federal Regulations, including, but not limited to, 29 C.F.R. §516.4. Accordingly, Defendants are not entitled to pay Plaintiffs' subminimum wages under the FLSA. 15. Defendants knowingly and willfully operate their business with a policy of not paying the FLSA minimum wage to the Named Plaintiffs and other similarly situated employees. Moreover, Defendants were sued for minimum wage violations, and thus were properly put on notice of their invalid compensation schemes. However, Defendants continued to ignore the law and failed to properly compensate the Named Plaintiffs and other similarly situated employees even though they were put on notice that they had violated employees' rights. 16. Moreover, Defendants are aware or should have been aware that federal law required them to pay employees minimum wage for performing non tip producing work. 17. Further, Defendants are aware or should have been aware that federal law required them to provide requisite notice to tipped employees as required by the FLSA. 18. Plaintiffs are similarly situated in that they have similar job duties and similar pay provisions based on Defendants' illegal pay policy requiring they perform non-tip producing duties and are paid subminimum wages. 19. There are numerous similarly situated current and former tipped employees of Defendants who work or worked at Joe's Crab Shack restaurants who would benefit from issuance of a Court supervised notice of the instant lawsuit and the opportunity to join in the present lawsuit. 20. Similarly situated employees are known to Defendants and readily identifiable by Defendants through Defendants' payroll records. 21. Therefore, Named Plaintiffs should be permitted to bring this action as a collective action for and on behalf of those employees similarly situated pursuant to the opt- in provision of the FLSA, 29 USc. § 216(b). 22. Annexed hereto as Exhibit A are the written consents to filing this complaint duly executed by the six Named Plaintiffs pursuant to 29 USc. §216(b). 23. Annexed hereto as Exhibit B are the written consents to filing this complaint duly executed by forty-one additional Plaintiffs pursuant to 29 U.s.c. §216(b). CLASS ACTION ALLEGATIONS 24. The claims arising under the State Labor Laws of New York, Maryland, Missouri, Arizona and Illinois are properly maintainable as a class action under Federal Rule of Civil Procedure 23 ("Rule 23"). 25. The Rule 23 class consists of the following five subclasses: 1. New York Subclass: All persons who have worked as tipped, hourly food service workers at Joe's Crab Shack restaurants in New York, between August 28,2007 and the date of final judgment in this matter ("New York Subclass"). 2. Maryland Subclass: All persons who have worked as tipped, hourly food service workers at Joe's Crab Shack restaurants in Maryland between August 28,2010 and the date of final judgment in this matter ("Maryland Subclass"). 3. Missouri Subclass: All persons who have worked as tipped, hourly food service workers at Joe's Crab Shack restaurants in Missouri between August 28, 2011 and the date of final judgment in this matter ("Missouri Subclass"). 4. Arizona Subclass: All persons who have worked as tipped, hourly food service workers at Joe's Crab Shack restaurants in Arizona between August 28, 2010 and the date of final judgment in this matter (Arizona Subclass"). 5. lllinois Subclass: All persons who have worked as tipped, hourly food service workers at Joe's Crab Shack restaurants in Illinois between August 28, 2003 and the date of final judgment in this matter ("lllinois Subclass"). 26. The class action is maintainable under subsections (1), (2), (3) and (4) of Rule 27. The number of putative subclass members is over 100. 28. The Named Plaintiffs claims share common issues of law and fact as to whether they were paid properly and have common claims that are typical of the claims of the subclass members because they are employed by Defendants, paid subminimum wages and required to perform non tip producing duties including "back of the house" duties such as washing dishes, kitchen prep and janitorial tasks. 29. Common issues of law and fact predominate in this action because resolution of them will resolve a significant aspect of this litigation for each subclass member in one stroke including, but are not limited to, the following: • Whether Defendants violated the respective State Labor Laws and supporting regulations by paying employees subminimum wages and requiring tipped employees to perfonn non tip producing duties such as washing dishes, kitchen prep and janitorial tasks; • Whether Defendants correctly compensated the Named Plaintiffs and the members of the subclasses for all hours worked; • Whether Defendants knew or should have known that tipped employees were performing non-tip producing duties, including, but not limited to, kitchen and janitorial duties; • Whether Named Plaintiffs and subclass members were systematically not paid minimum wage for performing non-tip producing duties, including, but not limited to, janitorial and kitchen related jobs; • The minimum wage rate to which the subclasses are entitled; • Whether Defendants' policy of failing to pay Named Plaintiffs and the subclass members was willful or in reckless disregard of the law; • Whether Defendants violated the NYLL and supporting regulations by failing to provide the requisite notice to New York Subclass regarding the tip credit; and • Whether Defendants violated the Arizona Administrative Code by failing to provide the requisite notice to the Arizona Subclass regarding the tip credit. 30. Further, there are no known conflicts of interest between the Named Plaintiffs and the subclass members. Moreover, the Named Plaintiffs will adequately represent the interests of the subclass members because they are similarly situated to the subclass members. 31. The Class Counsel, Thomas & Solomon LLP, is qualified and able to litigate the Named Plaintiffs' and subclass members' claims. 32. The Class Counsel concentrates its practice in employment litigation, and its attorneys are experienced in class action litigation, including class actions arising under wage and hour laws. 33. The class action is also maintainable under subsection (2) of Rule 23(b) because the Named Plaintiffs and subclass members seek injunctive relief against Defendants and their officer, agents, successors, employees, representatives and any all persons acting in concert with them as provided by law, from engaging in each of the unlawful practices, policies and patterns set forth herein. 34. Moreover, the class action is maintainable under subsection (3) of Rule 23(b) because the Named Plaintiffs and subclass members seek to resolve common questions of law and fact (see supra 1129) that predominate among the Named Plaintiffs and subclass members and the class action is superior to other available methods for the fair and efficient adjudication of the controversy. 35. The subclasses are also maintainable under Rule 23(c)(4) because resolution of common issues will significantly advance the litigation or entitle Plaintiffs to injunctive relief. PARTIES A. Plaintiffs 36. Christopher Hart, Jeffrey Beyer, Taylor Ramsey, Maria Sargent, Andrea Randlett and Shelly Carrera were tipped hourly employees of Defendants under the FLSA and the relevant State Labor Laws. 37. Christopher Hart worked for Defendants as a server from approximately August 2011 to January 2013 at the Henrietta, New York location. Mr. Hart resides within this District. 38. Jeffrey Beyer worked for Defendants as a server from approximately August 2011 to December 2012 at the Henrietta, New York location. Mr. Beyer resides witl1in this 39. Taylor Ramsey worked for Defendants as a hostess from approximately July 2012 to September 2012 at the Branson, Missouri location. Ms. Ramsey resides in Illinois. 40. Maria Sargent worked for Defendants as a server from approximately May 20 II to June 2012 at the Greenbelt, Maryland location. Ms. Sargent resides in Maryland. 41. Andrea Randlett worked for Defendants as a server from approximately May 2012 to August 2012 at the Tempe, Arizona location. Ms. Randlett resides in Arizona. 42. Shelly Carrera worked for Defendants as a server and bartender from approximately June 2011 to June 2012 at the Fairview Heights, Illinois location. Ms. Carrera resides in Illinois. 43. The Named Plaintiffs, along with other tipped employees, were subject to Defendants' policy which paid them subminimum wages for work in jobs that were unrelated to their tipped jobs or were jobs that were not direeted towards producing tips. 44. Some examples of the jobs Named Plaintiffs, along with other tipped employees, had to perform under Defendant's policy at subminimum wages were: • cleaning the dining room, • dusting the pietures on the walls, • windexing all the interior ,,~ndows and picture frames, • scrubbing the legs of all the chairs, • degreasing and shining exposed metal including tables, garage doors and window sills, • cleaning the cracks of the booths, • cleaning, cutting and portioning out vegetables, noodles and rice for cooks, • preparing sanitation buckets for prep and expo areas, • setting up the expo line, • breaking apart and cleaning the soda machines, tea dispensers and expo line, • removing, then cleaning the light fixtures, • scrapping gum from under every table in the store, • cleaning and wiping down all the shelves in the kitchen after removing all the items on the shelves, • cleaning every window in the store and moving furniture to clean underneath, • deck brushing the floors, • cleaning and sanitizing sinks, • sweeping the entire restaurant, • emptying garbage and replacing liners, • taking garbage to the dumpsters, • washing dishes, • stocking beverage stations, • keeping ice bins full, • sorting and polishing silverware and placing it in racks, • sweeping the floor of the expo line, • cleaning the keg cooler, • wiping down the bar stools, • cleaning the blinds, • cleaning every display bottle at the bar and the display surfaces and • stocking lemons, creamers and "to go" containers. 45. Plaintiffs performed these jobs at subminimum wages with great frequency. 46. Moreover, Named Plaintiffs were not informed of the tip credit as required by the FLSA. Christopher Hart 47. Pursuant to Defendants' policy, Named Plaintiff Christopher Hart was regularly scheduled to work an 8 hour shift and would spend more than half of his shift (4.5 hours) performing non tip producing duties and was paid a subminimum wage. 48. Depending on the shift, Mr. Hart was assigned "opener duties" or "closer duties" in addition to "running sidework". Defendants required that Mr. Hart complete the following "opener duties": cleaning the dining room and all the wood work with a bucket filled with sanitizer solution; dusting the pictures on the walls and \¥indexing the interior windows and picture frames; scrubbing the legs of all the chairs; degreasing and shining exposed metal including: tables, garage doors and window sills; cleaning out the cracks of the booths; cleaning, cutting and portioning out vegetables, noodles and rice for cooks; preparing sanitation buckets for prep and expo areas and setting up the expo line. Mr. Hart spent one hour per shift performing these "opener duties" for which he was paid a subminimum wage. 49. Depending on the shift, Defendants also required that Mr. Hart complete the following "closer duties" which included: breaking apart and cleaning the soda machines, tea dispensers and expo line; removing, then cleaning the light fixtures; scraping the gum from under every table in the store; cleaning and wiping down all the shelves in the kitchen after removing all the items on the shelves; cleaning every window in the store; moving furniture to clean underneath; deck brushing the floors; cleaning and sanitizing sinks; sweeping the entire restaurant; emptying garbage and replacing liners then taking the garbage to the dumpsters. Mr. Hart would spend one hour per shift performing these"closer duties" for which he was paid a subminimum wage. SO. When he was assigned opener or closer duties, Defendants also required Mr. Hart to complete "running sidework" for the entire restaurant which consisted of: washing dishes because often the restaurant did not have a dishwasher; emptying trash cans and replacing liners; hand wiping all plates and silverware; sweeping, dusting, sanitizing and bleaching coffee cups, mugs, pots and tea kettles. Mr. Hart would spend 3.5 hours completing "running sidework" for which he was paid a subminimum wage. 5!. Together with opener or closer duties, Mr. Hart spent more than half of his shift (4.5 hours) performing non tip producing duties and was paid a subminimum wage. 52. Defendants failed to provide Mr. Hart with wage statements that contained allowances claimed by Defendants including the tip credit as required by the NYLL. Jeffrey Beyer 53. Pursuant to Defendants' policy, Named Plaintiff Jeffrey Beyer was regularly scheduled to work 6 and 8 hour shifts and would spend more than half of his shift (3.5 hours or 4.5 hours) performing non tip producing duties and was paid a subminimum wage. 54. Depending on the shift, Mr. Beyer was assigned "opener duties" or "closer duties" in addition to "running sidework". Defendants required Mr. Beyer to complete the following "opener duties": cleaning the dining room and all the wood work with a bucket filled V\~th sanitizer solution; dusting the pictures on the wall and windexing the interior windows and picture frames; scrubbing the legs of all the chairs; degreasing and shining exposed metal tables, garage doors and window sills; cleaning out the cracks of the booths; cleaning, cutting and portioning out vegetables, noodles and rice for cooks; preparing sanitation buckets for prep and expo areas and setting up the expo line. Mr. Beyer spent one hour per shift performing these "opener duties" for which he was paid a subminimum wage. 55. Depending on the shift, Defendants also required Mr. Beyer to complete the following "closer duties": breaking apart and cleaning the soda machines, tea dispensers and expo line; removing, then cleaning the light fixtures; scraping the gum from under every table in the store; cleaning and wiping down all the shelves in the kitchen after removing all the items on the shelves; cleaning every window in the store; moving furniture to clean underneath; deck brushing the floors; cleaning and sanitizing sinks; svveeping the entire restaurant; emptying garbage and replacing liners then taking tbe garbage to the dumpsters. Mr. Beyer spent. one hour per shift performing these"eloser duties" for which he was paid a subminimum wage. 56. When he was assigned opener or closer duties, during the same shift Defendants also required Mr. Beyer to complete "running sidework" for the entire restaurant which consisted of: washing dishes because the restaurant often did not have a dishwasher; empting trash cans and replacing liners; hand wiping all plates and silverware; sweeping, dusting, sanitizing and bleaching coffee cups, mugs, pots and tea kettles; performing expediter duties; stocking beverage stations; keeping ice bins full; sorting and polishing silverware and placing it in racks; sweeping the floor of the expo line and stocking lemons, creamers and "to go" containers. Depending on the shift he worked, Jeffrey Beyer would spend 2.5 hours (6 hour shift) or 3.5 hours (8 hour shift) completing "running sidework" for which he was paid a subminimum wage. 57. Together with the opener or closer duties, Mr. Beyer spent more than half of his shift (3.5 or 4.5 hours) performing non tip producing duties and was paid a subminimum 58. Defendants failed to provide Mr. Beyer with wage statements that contained allowances claimed by Defendants including the tip credit as required by the NYLL. Taylor Ramsry 59. Pursuant to Defendants' policy, Named Plaintiff Taylor Ramsey was regularly scheduled to work 8 hour shifts and would spend more than half of her shift (4.5 hours) performing non tip producing duties and was paid a subminimum wage. 60. Ms. Ramsey was assigned "closer duties" in addition to "running sidework". Defendants required Ms. Ramsey to complete the following "closer duties", breaking apart and cleaning the soda machines, tea dispensers and expo line; cleaning and wiping down all the shelves in the retail area; cleaning every window in the store and moving furniture to clean underneath. Ms. Ramsey spent one hour per shift performing these"closer duties" for which she was paid a subminimum wage. 61. When she was assigned closer duties, during the same shift Defendants also required Ms. Ramsey to complete "running sidework"for the entire restaurant which consisted of: vacuuming, sweeping, dusting, sanitizing and replacing all paper products in the bathrooms; cleaning the bathroom floors; washing the store's windows; rolling silverware and filling salt and pepper shakers. Ms. Ramsey would spend 3.5 hours completing "running sidework" for which she was paid a subminimum wage. 62. Together with the closer duties, Ms. Ramsey spent more than half of her shift (4.5 hours) performing non tip producing duties and was paid a subminimum wage. Maria Sargent 63. Pursuant to Defendants' policy, Named Plaintiff Maria Sargent was regularly scheduled to work 6 hour shifts and would spend more than half of her shift (3.5 hours) performing non tip producing duties and was paid a subminimum wage. 64. Depending on the shift, Ms. Sargent was assigned "opener duties" or "closer duties" in addition to "running sidework". Defendants required Ms. Sargent to complete the following "opener duties": cleaning the dining room with a bucket filled with sanitizer solution; dusting the pictures on the wall and windexing the interior windows and picture frames; scrubbing the legs of all the chairs; degreasing and shining exposed metal including: tables, garage doors and window sills; cleaning out the cracks of the booths; portioning out sugar for iced tea; preparing sanitation buckets for prep and expo areas; setting up the expo line. Ms. Sargent spent one hour per shift performing these "opener duties" for which she was paid a subminimum wage. 65. Depending on the shift, Defendants also required Ms. Sargent to complete the following "closer duties": breaking apart and cleaning the soda machines, tea dispensers and expo line; removing, then cleaning the light fixtures; scraping the gum from under every table in the store; cleaning and wiping down all the shelves in the kitchen after removing all the items on the shelves; cleaning every window in the store; moving furniture to clean underneath; cleaning and sanitizing sinks; sweeping the entire restaurant; emptying garbage and replacing liners. Ms. Sargent spent one hour per shift performing these "closer duties" for which she was paid a subminimum wage. 66. When she was assigned opener or closer duties, during the same shift, Defendants also required Ms. Sargent to complete "running sidework" for the entire restaurant which consisted of: washing the dishes for the entire store because often the store did not have a dishwasher present to clean the dishes; emptying trash cans and replacing liners; hand wiping all plates and silverware before they left the kitchen; sweeping, dusting, sanitizing and washing the store's windows; bleaching coffee cups, mugs, pots and tea kettles; performing expediter duties; stocking beverage stations; keeping ice bins full; sorting and polishing silverware and placing it in racks; sweeping the floor of the expo line and stocking lemons, creamers and "to-go" containers. Ms. Sargent would spend 2.5 hours completing "running sidework" for which she was paid a subminimum wage. 67. Together with the opener or closer duties, Ms. Sargent spent more than half of her shift (3.5 hours) performing non tip producing duties and was paid a subminimum wage. Andrea Randlett 68. Pursuant to Defendants' policy, Named Plaintiff Andrea Randlett was regularly scheduled to work 8 hour shifts and would spend more than half of her shift (4.5 hours) performing non tip producing duties and was paid a subminimum wage. 69. Depending on the shift, Ms. Randlett was assigned "opener duties" or "closer duties" in addition to "running sidework". Defendants required Ms. Randlett to complete the following "opener duties": cleaning the dining room with sanitizer; dusting the artifacts and memorabilia hanging on the walls; windexing all photos on the walls; scrubbing the legs of all the chairs; dusting all TVs; wiping down all the wrought iron; cleaning out the cracks of the booths; preparing sanitation buckets; preparing desserts for the entire store; setting up the salad bar and expo line. Ms. Randlett spent at least one hour performing these "opener duties" for which she was paid a subminimum wage. 70. Depending on the shift, Defendants required Ms. Randlett complete the following "closer duties": brealdng apart and cleaning the soda machine and expo line; removing, then cleaning the light fixtures; scrapping the gum from under every table in the store; cleaning and wiping down all the shelves in the kitchen after removing all the items on the shelves; cleaning every window in the store and moving furniture to clean underneath. Ms. Randlett spent at least one hour performing these "closer duties" for which she was paid a subminimum wage. 71. When she was assigned opener or closer duties, during the same shift Defendants required Ms. Randlett to complete "running sidework" for the entire restaurant which consisted of: washing dishes; sweeping, dusting, sanitizing; replacing all paper products in the bathrooms; cleaning the bathroom floors; washing the store's windows; bleaching coffee cups, mugs, pots and tea kettles; cleaning crackers and zippers. Ms. Randlett would spend at least 3.5 hours completing "running sidework" for which she was paid a subminimum wage. 72. Together with the opener or closer duties, Ms. Randlett spent more than half of her shift (4.5 hours) performing non tip producing duties and was paid a subminimum 73. Defendants failed to provide Ms. Randlett with a wage statement that included the amount the Defendants took as a tip credit as required by the Arizona Administrative Shelly Carrera 74. Pursuant to Defendants' policy, Named Plaintiff Shelly Carrera was regularly scheduled to work 8 hour shifts and would half of her shift (4 hours) performing non tip producing duties and was paid a subminimum wage. 75. Depending on the shift, Ms. Carrera was assigned "opener duties" or "closer duties" in addition to "running sidework". Defendants required Ms. Carrera to complete the following "opener duties": cleaning the dining room and all the wood work with sanitizer; cleaning the mats in the beverage area; taldng out the trash and cleaning the cracks in the booths; prepping desserts; making ice cream balls; plating up desserts; washing dishes; preparing sanitation buckets; stocking ice; slicing lemons and stocking fmit. Ms. Carrera spent at least one hour per shift performing these "opener duties" for which she was paid a subminimum wage. 76. Defendants also required that Ms. Carrera complete the following "closer duties"; breaking apart and cleaning the soda machine and expo line; removing tben cleaning the light fixtures; stock and clean silverware; scrapping the gum from under every table in the store; clean and wipe down all the shelves in the kitcben after removing all tbe items on the shelves; moving furniture to clean underneath; wiping down the bar stools; cleaning the keg cooler; cleaning the blinds and cleaning every display bottle at the bar and the display surfaces. Ms. Carrera spent at least one hour per shift performing these "closer duties" for which she was paid a subminimum wage. 77. When she was assigned opener or closer duties, during the same shift Defendants required Ms. Carrera to complete "mnning sidework" for the entire restaurant which consisted of: sweeping, dusting, sanitizing and washing the store's windows; bleaching coffee cups, mugs, pots and tea kettles; cleaning the zippers and crackers. Ms. Carrera would spend at least 3 hours completing "mnning sidework" for which she was paid a subminimum 78. Together with the opener or closer duties, Ms. Carrera spent half of her shift (4 hours) performing non tip producing duties and was paid a subminimum wage. B. Defendants 79. At all times relevant hereto, Plaintiffs were "employees" of Defendants within the meaning of the FLSA and the respective State Labor Laws. 80. At all times relevant hereto, Defendants are a covered employer within the meaning of the FLSA and the respective State Labor Laws. 81. Defendants are engaged in interstate commerce, and their annual gross volume of sales made or business done exceeds $500,000, exclusive of excise taxes. 82. During the course of their employment by Defendants, Plaintiffs handled goods, including perishable produce and other food products that moved in interstate commerce. Ignite Restaurant Group, Inc. 83. Defendant Ignite owns and operates 135 Joe's Crab Shack restaurants in 34 states and are known as "come as you are" family-friendly seafood restaurants. Joe's Crab Shack restaurants vary somewhat in size and dimensions, but, on average, the typical restaurant averages 8,000 square feet and can serve over 200 guests at one time. 84. Ignite is one of the nation's largest full service restaurant companies. Along with owning and operating Joe's Crab Shack restaurants, Ignite owns and operates other well- known chain restaurants nationwide including: Romano's Macaroni Grill and Brick House Tavern + Tap. 85. Ignite is a publicly traded company on the NASDAQ (ticker symbol IRG). Ignite is incorporated in the State of Delaware and maintains corporate offices loeated at 9900 Westpark Drive, Suite 300, Houston, Texas 77063. Information for Ignite can be found at www.igniterestaurants.com. 86. Ignite reported total revenues of over $400 million for fiscal year 2012. 87. Ignite's corporate address is listed on Plaintiffs paystubs and Ignite is listed as the employer on Plaintiffs' W-2 Wage and Tax Statements. 88. Ignite is the employer of the Plaintiffs as it maintains control, oversight and direction over Plaintiffs and Class Members including time keeping, payroll and other employment practices that applied to them. 89. For example, Ignite manages Plaintiffs' work schedules by using "Hot Schedules" at its Joe's Crab Shack restaurants. Employees access their work schedule on-line through "Hot Schedules". Accordingly, Ignite maintains Plaintiffs' employment records. 90. Moreover, Ignite's management team includes a Chief Executive Officer and Senior Vice President of Human Resources who manage the conditions of Plaintiffs' employment and exercises financial control over all Joe's Crab Shack restaurants throughout the nation. Additionally, Ignite's Board of Directors maintains management control over all Joe's Crab Shack restaurants. 91. Further, Ignite hires employees by posting job vacancies throughout Joe's Crab Shack restaurants across the nation on their website, www.igniterestaurants.com. 92. In addition, Ignite's employees are permitted to transfer to any Ignite owned restaurant. 93. Based in part on these facts, Ignite can be held liable as an employer of the Plaintiffs for the violations complained of in this matter. Crab Addison, Inc. d/b/a Joe's Crab Shack 94. Crab Addison, Inc. ("Crab Addison") is a wholly-owned subsidiary of Ignite that is responsible for the lease purchases and facilities maintenance of Joe's Crab Shack restaurants. 95. Crab Addison is a Texas Corporation and shares the same corporate office as 96. Crab Addison is separately incorporated in every state where Joe's Crab Shack restaurants are operated. 97. Crab Addison in conjunction with the other Defendants maintains control, oversight and direction over the Plaintiffs including time keeping, payroll and other employment practices that are applied to them. 98. Crab Addison has admitted that it is an employer of employees who work at Joe's Crab Shack restaurants in other litigation. 99. Based in part on these facts, Crab Addison can be held liable as an employer of the Plaintiffs for the violations complained of in this matter. RaymondA. Blanchette III 100. Raymond A. Blanchette III is longtime food executive who has served as the Chief Executive Officer of Ignite since 2007. In terms of his ownership interest, Mr. Blanchette owns stock options in Ignite valued at $170,000. 101. Defendant Raymond A. Blanchette III is directly in charge of the overall operations of Ignite. As such, Raymond A. Blanchette III is primarily responsible for enforcing the business decisions as they pertain to Joe's Crab Shack restaurants including the illegal policies complained of in this case. 102. For example, Mr. Blanchette has the authority to, and does, make decisions that concern Defendants' operations, including functions related to employment, human resources, training, payroll, and benefits. For example, when Joe's Crab Shack restaurants were acquired in 2007 by JCS Holdings LLC (later renamed Ignite) Mr. Blanchette decided to not layoff any employees and instead decided to hire additional staff to shore up operations at tl1e restaurants. 103. Moreover, Mr. Blanchette has made several human resource policy decisions that affect Plaintiffs including requiring that they sing and dance while working to enhance the fun image of Joe's Crab Shack restaurants. Further, Mr. Blanchette decides Plaintiffs' benefit issues, such as how his employees at Joe's Crab Shack restaurants will afford employer provided healthcare through the federal government's recent mandate. In fact, Mr. Blanchette is leading efforts to create opportunities for his employees at Joe's Crab Shack restaurants to have health care for the first time. 104. In addition, Mr. Blanchette manages Ignite's branding activities to gain market share and increase sales by constantly looking to introduce new ideas like Joe's Crab Shack "100% Shore" campaign by focusing on the restaurant's Gulf Coast roots. As part of this branding campaign, Mr. Blanchette made the decision that his employces need to do a better job facilitating the "Joe's Experience", which includes eating food that is shareable, wearing bibs, and eating with your hands while haVing a drink that looks like you're on vacation. Accordingly, under Mr. Blanchette's direction Ignite regularly runs contests for the Plaintiffs to see who can sell the most tropical drinks or most crab legs on a particular day, week or month to improve the "Joe's Experience". 105. Moreover, Mr. Blanchette makes record-keeping decisions, including the decision to outsource accounting and payroll at the time of the acquisition in 2007. 106. Further, with respect to his financial control, Mr. Blanchette took personal responsibility when Ignite "stumbled out of the gate" and significantly misstated its revenues in it first earning statement as a publically traded company and needed to file revised earning statements. 107. Based in part on these facts, Raymond A. Blanchette III is actively involved in the illegal policies complained of in this case and can be held liable as an employer of the Plaintiffs for the violations complained of in this matter. Kevin Cottingim 108. Kevin Cottingim served as Ignite's Senior Vice President & Chief Administrative Officer responsible for human resources and payroll from 2008 until April 2013. Currently, Mr. Cottingim consults exclusively with Ignite. In terms of ownership interest, Mr. Cottingim owns stock options in Ignite valued at approximately $40,000. 109. Defendant Kevin Cottingim was directly in charge of overseeing human resources and payroll and ensuring Defendants' compliance or non-compliance with the Federal and State Labor Laws where Defendants operate Joe's Crab Shack restaurants. As such, Kevin Cottingim was responsible for the creation and application of the illegal policies complained of in this case. 1l0. For example, Mr. Cottingim was actively involved in the determination and drafting of human resources policies, the resolution of issues and disputes regarding hiring and firing Plaintiffs, determining rates of pay and maintaining employment records. For example, Mr. Cottingim would directly email Plaintiffs who complain about Defendants' human resource policies. Mr. Cottingim personally encouraged employees at Joe's Crab Shack restaurants to have open dialogue with himself and Ignite's HR team concerning working conditions and pay rates. II I. Mr. Cottingim oversaw a team of human resource professionals based at Defendants' headquarters in Houston, Texas that includes Patti Simpson and Robyn Martin. Mr. Cottingim's HR team travelled to Joe's Crab Shack restaurant locations to meet with Plaintiffs to counsel them on their working conditions and pay rates. 112. Mr. Cottingim was actively involved in Defendants' payroll functions. For instance, when Plaintiffs lodge complaints about their compensation, Me. Cottingim and his HR team would immediately respond directly. 113. Me. Cottingim was actively involved in Defendants' system for keeping and maintaining employees' payroll records, the timing and method with which payment is conveyed to employees, and the manner and method in which employees receive payroll information including their payroll checks. For example, Me. Cottingim directed Defendants' payroll department issue checks to Plaintiffs to resolve pay discrepancies 114. Based in part on these facts, Kevin Cottingim can be held liable as an employer of the Plaintiffs for the violations complained of in this matter. Rodney Morris 115. Rodney Morris is Ignite's current Senior Vice President of Human Resources responsible for all facets of human capital including human resources and payroll at Joes' Crab Shack restaurants. As part of Ignite's recent acquisition of Romano's Macaroni Grill, Me. Morris was hired to replace Me. Cottingim who resigned in March 2013. Me. Morris continues Me. Cottingim's active approach to human resource management, including developing human resource training, benefits and employee incentive programs at Ignite. 116. For instance, defendant Rodney Morris is directly in charge of overseeing human resources and payroll and ensuring Defendants' compliance or non-compliance with the Federal and State Labor Laws where Defendants operate Joe's Crab Shack restaurants. As such, Rodney Morris is responsible for the maintenance and application of the illegal policies complained of in this case. 117. Further, Me. Morris's responsibilities include the determination and drafting of human resources policies, the resolution of issues and disputes regarding hiring and firing Plaintiffs, determining rates of pay and maintaining employment records. Similar to his predecessor, Mr. Cottingim, Mr. Morris is responsible for resolving complaints from employees about Defendants' human resource policies. Further, given his specialty in bUilding organizational relationships from the dish room to the board room, Mr. Morris is responsible for the management of the work environment at Joe's Crab Shack restaurants. 118. Mr. Morris oversees a team of human resource professionals based at Defendants' headquarters in Houston, Texas that includes Patti Simpson and Robyn Martin. 119. Given that Mr. Morris assumed Mr. Cottingim responsibilities he is involved in Defendants' payroll functions including resolving issues concerning employee compensation. 120. Mr. Morris is also carrying out his predecessor's responsibilities with respect to Defendants' system for keeping and maintaining employees' payroll records, the timing and method with which payment is conveyed to employees, and the manner and method in which employees receive payroll information including their payroll cheeks. 121. Based in part on these facts, Rodney Morris can be held liable as an employer of the Plaintiffs for the violations complained of in this matter COUNT I Violation of the Fair Labor Standards Act - Minimum Wages Section 2 I 6(b) Collective Action 122. Named Plaintiffs hereby re-allege and incorporate the allegations set forth 123. This count arises from Defendants' willful violation of the FLSA, 29 USc. §20 I, et seq., for their failure to pay minimum wages to the Plaintiffs. Plaintiffs bring this claim as a collective action under Section 16(b) of the Act. 29 USc. §216(b). 124. Defendants have a practice of paying Named Plaintiffs and similarly situated employees subminimum wages. 125. Plaintiffs are not exempt from the minimum wage provisions of the FLSA 126. Defendants' policy is not to pay Plaintiffs the legally required minimum wage even though the Plaintiffs are performing jobs unrelated to their tipped job (see supra '11'1144, 127. Defendants' policy is also to not pay Plaintiffs the legally required minimum wage even though the Plaintiffs are spending more than 20% of their time on jobs that are related to, but not themselves, their tipped jobs. 128. Specifically, Defendants' polic)' is to utilize the Named Plaintiffs and similarly situated employees to perform "back of the house" duties and other jobs that are not tipped jobs (see supra '11'1144, 47-78). 129. Additionally, Defendants are not eligible to avail themselves of the federal tipped minimum wage rate under the FLSA, 29 USc. §203(m), because Defendants failed to provide notice of the tip credit to Named Plaintiffs as required under Federal law. 130. Defendants' practices violate the minimum wage provisions of the FLSA 131. Because the Plaintiffs were all deprived minimum wage payments by the Defendants' policy, Plaintiffs are similarly situated to each other pursuant to 29 USc. § WHEREFORE, Named Plaintiffs and those similarly situated employees pray for judgment against Defendants as follows: (a) judgment in the amount of the owed minimum wages for all time worked by Named Plaintiffs and those employees who join this lawsuit; (b) an injunction against Defendants and their officers, agents, successors, employees, representatives and any and all persons acting in concert with them as provided by law from engaging in each of the unlawful practices, policies and patterns set forth herein; (c) liquidated damages in an amount equal to the amount of unpaid mimmum wages; (d) an award crediting Named Plaintiffs and those employees who join the lawsuit all hours worked; (e) an award of reasonable attorneys' fees, expenses, expert fees and costs incurred in vindicating Named Plaintiffs and those whose joint the lawsuit rights; (f) an award of pre- and post-judgment interest; and (g) such other and further legal or equitable relief as this Court deems to be just and appropriate. COUNT II Violation of the New York Labor Law - Minimum Wages Class Action - New York Subclass 132. Christopher Hart and Jeffrey Beyer bring this count as a Rule 23 class action on behalf of themselves and the New York Subclass. 133. Christopher Hart and Jeffrey Beyer hereby re-allege and incorporate the allegations set forth above. 134. This count arises from Defendants' willful violation of the NYLL, New York Minimum Wage Act, Article 19, § 650 et seq., for Defendants' failure to pay Mr. Hart, Mr. Beyer and the New York Subclass their earned minimum wages. Mr. Hart, Mr. Beyer and the New York Subclass are current and former tipped employees of Defendants who are due, and who have not been paid, minimum wages under the provisions of the NYLL. 135. Defendants have a practice of paying Mr. Hart, Mr. Beyer and the New York Subclass subminimum wages. 136. Defendants pay Mr. Hart, Mr. Beyer and the New York Subclass these wages even though they perform jobs that are not within the scope of the "Food service worker" definition under the NYLL or associated regulations. 137. For example, Defendants' policy is to pay Mr. Hart, Mr. Beyer and the New York Subclass subminimum wages even though they are performing jobs unrclated to their tipped jobs (see supra 111147-58). 138. Additionally, Defendants' policy is to pay Mr. Hart, Mr. Beyer and the New York Subclass subminimum wages even on days in which they spend more than 20% of their work day performing non-tipped occupations. 139. Further, Defendants' policy is to pay Mr. Hart, Mr. Beyer and the New York Subclass subminimum wages even on days in which the Plaintiffs are assigned to work in an occupation in which tips are not customarily received. 140. Specifically, Defendants' policy is to utilize Mr. Hart, Mr. Beyer and the New York Subclass to perform "back of the house" duties and other jobs that are not tipped jobs (see supra 111147-58). 141. Thus, as described above, Defendants regularly r",quire Mr. Hart, Mr. Beyer and the New York Subclass to perform such jobs as food preparation and general restaurant cleaning, but continued to pay Plaintiffs subminimum wages while the employees are engaged in those jobs. 142. Defendants also failed to provide written notice of the tip eredit or allowanee to Mr. Hart, Mr. Beyer and the New York Subclass as required under New York State law. 143. At all relevant times relevant to the litigation, Defendants did not comply with NYLL's tip credit provision and the supporting New York State Department of Labor Regulations, including, but not limited to 12 NYC.R.R. §137-2.2 and 146.2-2. 144. Moreover, the Defendants failed to provide Mr. Hart, Mr. Beyer and those similarly situated with wage statements that complied with the requirements of NYLL. For example, Mr. Hart, Mr. Beyer and the New York Subclass were not given wage statements that contained allowances claimed by Defendants including the tip credit as required by NYLL § 195(3) as amended by the New York Wage Theft Prevention Act. 145. Accordingly, Defendants are not entitled to pay Mr. Hart, Mr. Beyer and the New York Subclass subminimum wages under the NYLL. 146. Mr. Hart and Mr. Beyer will seek to certify Count II as a class action, and ask the Court to determine the rights of the class, enjoin the illegal conduct, order the payment of other damages due, and to direct Defendants to account for all back wages, penalties and prejudgment interest thereon due to them and the New York Subclass. 147. Count II is brought as a class action because the New York Subclass is similarly situated to Mr. Hart and Mr. Beyer, and is so numerous that joinder of all members is impracticable. Mr. Hart and Mr. Beyer therefore bring this action on their own behalf as aggrieved employees, and in their representative capacities, against Defendants. Mr. Hart, Mr. Beyer and similarly situated persons are equally affected by the minimum wage violations of Defendants and the relief sought is for the benefit of Mr. Hart, Mr. Beyer and the New York Subclass they seek to represent. 148. The issues involved in this lawsuit present common questions of law and fact (see supra 1129). These common questions of law and fact predominate over the variations which may exist between the New York Subclass, if any. Mr. Hart, Mr. Beyer and the New York Subclass have a commonality of interest in the subject matter and remedy sought, namely owed minimum wages plus penalties, interest, attorneys' fees and the cost of this lawsuit. Mr. Hart and Mr. Beyer believe and assert that they are able to fairly and adequately represent and protect the interests of the New York Subclass. If individual actions were required to be brought by each of the similarly situated persons injured or affected, it would necessarily result in multiplicity of lawsuits, creating a hardship to the individuals, to the Court, and to Defendants. Accordingly, a class action is an appropriate method for the fair and efficient adjudication of this lawsuit and distribution of the common fund to which the New York Subclass is entitled. 149. The books and records of Defendants are material to the action as they disclose certain of the hours worked by each employee and the rate of pay for that work. 150. Defendants violated the NYLL by failing to compensate Mr. Hart, Mr. Beyer and the New York Subclass consistent with the minimum wage provisions. WHEREFORE, Mr. Hart, Mr. Beyer and the New York Subclass pray for judgment against Defendants as follows: (a) an order preliminarily and permanently restrammg Defendants from engaging in the aforementioned pay violations; (b) An award of the value of Mr. Hart, Mr. Beyer and the New York Subclass members' unpaid wages; (c) an award crediting Mr. Hart, Mr. Beyer and the New York Subclass members for all hours worked; (d) an additional amount as liquidated damages in an amount equal to the amount of unpaid minimum wages; (e) an award of one hundred dollars for each work week that violations occurred for Mr. Hart, Mr. Beyer and each New York Subclass member not to exceed a total of twenty five hundred dollars pursuant to the New York Wage Theft Prevention Act; (f) an award of reasonable attorneys' fees, expenses, expert fees and costs incurred in vindicating Mr. Hart, Mr. Beyer and the New York Subclass members' rights; (g) an award of pre- and post-judgment interest; (h) The amount equal to the value which would make Mr. Hart, Mr. Beyer and the New York Subclass members whole for the violations; and (i) such other and further legal or equitable rclief as this Court deems to be just and appropriate. COUNT III Violation of the Missouri Minimum Wage Law - Minimum Wages Class Action - Missouri Subclass 151. Plaintiff Taylor Ramsey brings this count as a Rule 23 class action on behalf of herself and the Missouri Subclass. 152. Plaintiff Taylor Ramsey hereby re-alleges and incorporates the allegations set forth above. 153. This count arises from Defendants' willful violation of the Missouri Minimum Wage Law § 290.502, et seq., for Defendants' failure to pay Ms. Ramsey and the Missouri Subclass all their earned minimum wages. Plaintiffs and the class are current and former tipped employees of Defendants who are due, and who have not been paid, minimum wages under the provisions of the Missouri Minimum Wage Law. 154. Defendants have a practice of paying Ms. Ramsey and the Missouri Subclass subminimum wages. 155. For example, Defendants' policy is to pay Ms. Ramsey and the Missouri Subclass subminimum wages even though they are performing jobs unrelated to their tipped jobs (see supra ~~59-62). 156. Further, Defendants' policy is to pay Ms. Ramsey and the Missouri Subclass subminimum wages even on days in which the Plaintiffs are assigned to work in an occupation in which tips are not customarily received. 157. Specifically, Defendants' policy is to utilize Ms. Ramsey and the Missouri Subclass to perform "back of the house" duties and other jobs that are not tipped jobs (see supra \[\[59-62). 158. Thus, as described above, Defendants regularly required Ms. Ramsey and the Missouri Subclass to perform such jobs as food preparation and general restaurant cleaning, but continued to pay subminimum wages while the employees were engaged in those jobs. 159. Defendants' practices violate the minimum wage provisions of the Missouri Minimum Wage Law. 160. Ms. Ramsey will seek to certify Count III as a class action, and asks the Court to determine the rights of the Missouri Subclass, enjoin the illegal conduct, order the payment of other damages due, and to direct Defendants to account for all back wages, penalties and prejudgment interest thereon due to her and the class that she seeks to represent. 161. Count III is brought as a class action because the Missouri Subclass is similarly situated to Ms. Ramsey and is so numerous that joinder of all members is impracticable. Ms. Ramsey therefore brings this action on her own behalf as an aggrieved employee, and in her representative capacity, against Defendants. Ms. Ramsey and similarly-situated persons are equally affected by the minimum wage violations of Defendants, and the relief sought is for her benefit and the Missouri Subclass that she seeks to represent. 162. The issues involved in this lawsuit present common questions of law and fact (see supra 1129). These common questions of law and fact predominate over the variations which may exist between members of the Missouri subclass, if any. Ms. Ramsey and the Missouri Subclass have a commonality of interest in the subject matter and remedy sought, namely owed minimum wages plus penalties, interest, attomeys' fees and the cost of this lawsuit. Ms. Ramsey believes and asserts that she is able to fairly and adequately represent and protect the interests of the Missouri Subclass. If individual actions were required to be brought by each of the similarly-situated persons injured or affected, it would necessarily result in multiplicity of lawsuits, creating a hardship to the individuals, to the Court, and to Defendants. Accordingly, a class action is an appropriate method for the fair and efficient adjudication of this lawsuit and distribution of the common fund to which the class is entitled. 163. The books and records of Defendants are material to the action as they disclose certain of the hours worked by each employee and the rate of pay for that work. 164. Defendants violated the Missouri Minimum Wage Law by failing to compensate Ms. Ramsey and the Missouri Subclass consistent with the minimum wage provisions. WHEREFORE, Ms. Ramsey and the Missouri Subclass pray for judgment against Defendants as follows: (a) an order preliminarily and permanently restrammg Defendants from engaging in the aforementioned pay violations; (b) An award of the value of Taylor Ramsey and the Missouri Subclass members' unpaid wages; (c) an award crediting Taylor Ramsey and the Missouri Subclass members for all hours worked; (d) an additional amount as liquidated damages in an amount equal to the amount of unpaid minimum wages; (e) an award of reasonable attorneys' fees, expenses, expert fees and costs incurred in vindicating Taylor Ramsey and the Missouri Subclass members' rights; (f) an award of pre- and post-judgment interest; (g) The amount equal to the value which would make Taylor Ramsey and the Missouri Subclass members whole for the violations; and (h) such other and further legal or equitable relief as this Court deems to be just and appropriate. COUNTrY Violation of the Maryland Labor & Employment Code - Minimum Wages Class Action - Maryland Subclass 165. Plaintiff Maria Sargent brings this count as a Rule 23 class action on behalf of herself and the Maryland Subclass. 166. Plaintiff Ms. Sargent hereby re-alleges and incorporates the allegations set forth above. 167. This count arises from Defendants' willful violations of the Maryland Labor and Employment Code §§ 3-413, 3-507.2 for Defendants' failure to pay Ms. Sargent and the Maryland Subclass. Ms. Sargent and the Maryland Subclass are current and former tipped employees of Defendants who are due, and who have not been paid, minimum wages under the provisions of the Maryland Labor and Employment Code. 168. Defendants have a practice of paying Ms. Sargent and the Maryland Subclass subminimum wages. 169. For example, Defendants' polic.y is to pay Ms. Sargent and the Maryland Subclass subminimum wages even though the Plaintiffs are performing jobs unrelated to their tipped jobs (see supra 111163-67). 170. Further, Defendants' policy is to pay Ms. Sargent and the Maryland Subclass subminimum wages even on days in which Maria Sargent and the Maryland Subclass are assigned Lo work in an occupation in which tips are not customarily received. 171. Specifically, Defendants' policy is to utilize Ms. Sargent and thc Maryland Subclass to perform "back of the house" duties and other jobs that are not tippcd jobs (see supra 111163-67). 172. Thus, as dcscribed above, Defendants regularly required Ms. Sargent and the Maryland Subclass to perform such jobs as food preparation and general restaurant cleaning, but continued to pay subminimum wages while the employees were engaged in those jobs. Defendants unlawfully withheld minimum wage payments from Ms. Sargent and the Maryland Subclass by improperly relying on the tip credit for their minimum wage obligation. Defendants' policy to pay Ms. Sargent and the Maryland Subclass subminimum wages was not the result of a bona fide dispute. 173. Defendants' practices violate the minimum wage provisions of the Maryland Labor and Employment Code. 174. Ms. Sargent will seek to certify Count N as a class action, and asks the Court to determine the rights of the class, enjoin the illegal conduct, order the payment of other damages due, and to direct Defendants to account for all bacl~ wages, penalties and prejudgment interest thereon due to her and the Maryland Subclass. 175. Count IV is brought as a class action because the Maryland Subclass is similarly situated to Ms. Sargent and is so numerous that joinder of all members is impracticable. Ms. Sargent therefore brings this action on their own behalf as an aggrieved employee, and in her representative capacity, against Defendants. Ms. Sargent and similarly situated persons are equally affected by the minimum wage violations of Defendants, and the relief sought is for her benefit and the Maryland Subclass that she seeks to represent. 176. The issues involved in this lawsuit present common questions of law and fact (see supra 1129). These common questions of law and fact predominate over the variations which may exist between members of the classes, if any. Ms. Sargent and the Maryland Subclass have a commonality of interest in the subject matter and remedy sought, namely owed minimum wages plus penalties, interest, attorneys' fees and the cost of this lawsuit. Ms. Sargent believes and asserts that she is able to fairly and adequately represent and protect the interests of the Maryland Subclass. If individual actions were required to be brought by each of the similarly-situated persons injured or affected, it would necessarily result in multiplicity of lawsuits, creating a hardship to the individuals, to the Court, and to Defendants. Accordingly, a class action is an appropriate method for the fair and efficient adjudication of this lawsuit and distribution of the common fund to which the class is entitled. 177. The books and records of Defendants are material to this action as they disclose certain of the hours worked by each employee and the rate of pay for that work. 178. Defendants violated the Maryland Labor and Employment Code by failing to compensate Ms. Sargent and the Maryland Subclass consistent with the minimum wage provisIOns. WHEREFORE, Ms. Sargent and the Maryland Subclass pray for judgment against Defendants as follows: (a) an order preliminarily and permanently restraining Defendants from engaging in the aforementioned pay violations; (b) an award of the value of Ms. Sargent and the Maryland Subclass members' unpaid wages; (c) an award crediting Ms. Sargent and the Matyland Subclass members for all hours worked; (d) an additional amount in an amount equal to three times the unpaid wages; (e) an award of reasonable attorneys' fees, expenses, expert fees and costs incurred in vindicating Ms. Sargent and the Maryland Subclass members' rights; (f) an award of pre- and post-judgment interest; (g) The amount equal to the value which would make Ms. Sargent and the Maryland Subclass members whole for the violations; and (h) such other and further legal or equitable relief as this Court deems to be just and appropriate. COUNT V Violation of the Arizona Minimum Wage Act - Minimum Wages Class Action - Arizona Subclass 179. Named Plaintiff Andrea Randlett brings this count as a Rule 23 class action on behalf of herself and the Arizona Subclass. 180. Named Plaintiff Ms. Randlett hereby re-alleges and incorporates the allegations set forth above. 181. This count arises from Defendants' willful violation of the Arizona Minimum Wage Act §23-363 et seq., for Defendants' failure to pay Plaintiffs and the Arizona Subclass Members all their earned minimum wages. Ms. Randlett and the Arizona Subclass are current and former employees of Defendants who have not been paid minimum wages under the provisions of the Arizona Minimum Wage Act. 182. Defendants have a practice of paying Ms. Randlett and the Arizona Subclass subminimum wages. 183. For example, Defendants' policy is to pay Ms. Randlett and the Arizona Subclass subminimum wages even though the Plaintiffs are performing jobs unrelated to their tipped jobs (see supra 111168-73). 184. Further, Defendants' policy is to pay Ms. Randlett and the Arizona Subclass subminimum wages even on days in which the Plaintiffs are assigned to work in an occupation in which tips are not customarily received. 185. Specifically, Defendants' policy is to utilize Ms. Randlett and the Arizona Subclass to perform "back of the house" duties and other jobs that are not tipped jobs (see supra 111168-73). 186. Thus, as described above, Defendants regularly required Ms. Randlett and the Arizona Subclass to perform such jobs as food preparation and general restaurant cleaning, but continued to pay subminimum wages while the employees were engaged in those jobs. 187. Defendants also failed to provide written notice of the tip credit or allowance to Ms. Randlett and the Arizona Subclass as required by the Arizona Administrative Code § R20-S-1207(c). 188. At all rclevant times relevant to the litigation, Defendants failed to provide Plaintiffs and those similarly situated with wage statements that complied with the requirements of Arizona Administrative Code § R20-S-1207(c). For example, Ms. Randlett and the Arizona Subclass were not given wage statements that contained the amount per hour that Defendants withheld as a tip credit as required by Arizona Administrative Code § R20-S-1207 (c). 189. Defendants' practices violate the minimum wage provisions of the Arizona Minimum Wage Act. 190. Ms. Randlett will seek to certify Count V as a class action, and asks the Court to determine the rights of the class, enjoin the illegal conduct, order the payment of other damages due, and to direct Defendants to account for all back wages, penalties and interest thereon due to her and the Arizona Subclass. 191. Count V is brought as a class action because the Arizona Subclass members are similarly situated to Ms. Randlett and is so numerous that joinder of all members is impracticable. Ms. Randlett therefore brings this action On her own behalf as an aggrieved employee, and in her representative capacity, against Defendants. Ms. Randlett and similarly situated persons are equally affected by the minimum wage violations of Defendants, and the relief sought is for the benefit of herself and the Arizona Subclass that she seeks to represent. 192. The issues involved in this lawsuit present common questions of law and fact (see supra 1129). These common questions of law and fact predominate over the variations which may exist between members of the classes, if any. Ms. Randlett and the Arizona Subclass have a commonality of interest in the subject matter and remedy sought, namely owed minimum wages plus penalties, interest, attorneys' fees and the cost of this lawsuit. Ms. Randlett believes and asserts that she is able to fairly and adequately represent and protect the interests of the class. If individual actions were required to be brought by each of the similarly situated persons injured or affected, it would necessarily result in multiplicity of lawsuits, creating a hardship to the individuals, to the Court, and to Defendants. Accordingly, a class action is an appropriate method for the fair and efficient adjudication of this lawsuit and distribution of the common fund to which the class is entitled. 193. The books and records of Defendants are material to this action as they disclose certain of tl1e hours worked by each employee and ilie rate of pay for iliat work. 194. Defendants violated the Arizona Minimum Wage Act by failing to compensate Plaintiffs and members of the class consistent with the minimum wage provisions. WHEREFORE, Ms. Randlett and the Arizona Subclass pray for judgment against Defendants as follows: (a) judgment in the amount of the owed mInImUm wages for all time worked by Ms. Randlett and the Atizona Subclass; (b) an injunction against Defendants and their officers, agents, successors, employees, representatives and any and all persons acting in concert with them as provided by law, from engaging in each of the unlawful practices, policies and patterns set forth herein; (c) damages in an amount equal to the amount of unpaid minimum wages; (d) an award crediting Ms. Randlett and the Arizona Subclass for all hours worked; (e) an award of reasonable attorneys' fees, expenses, expert fees and costs incurred in vindicating Ms. Randlett and the Arizona Subclass members'rights; (f) an award of two hundred dollars for the first violation and $1,000 for each subsequent violation of Arizona Administrative Code § R20-5- l207(c) pursuant to Arizona Statute § 23-364, Arizona Administrative Code § R20-5-l21O; (g) an award of pre- and post-judgment interest; and (h) such other and further legal or equitable relief as this Court deems to be just and appropriate. COUNT VI Violation of the Illinois Minimum Wage Act - Minimum Wages Class Action - Illinois Subclass 195. Named Plaintiff Shelly Carrera brings this count as a Rule 23 class action on behalf of herself and the Arizona Subclass. 196. Named Plaintiff Ms. Carrera hereby re-alleges and incorporates the allegations set forth above. 197. This count arises from Defendants' willful violation of the Illinois Minimum Wage Law - 820 ILCS 105/1 et seq., and Illinois Wage Payment and Colleetion Act - 820 ILCS 115/1 et seq., for Defendants' failure to pay Ms. Carrera and the Illinois Subclass s all their earned minimum wages. Ms. Carrera brings Count VI as a class action under 735 ILCS 5/2-801. Ms. Carrera and the Illinois Subclass are current and former employees of Defendants who have not been paid minimum wages under the provisions of the Illinois Minimum Wage Law and Illinois Wage Payment and Colleetion Act. 198. Defendants have a practice of paying Plaintiffs subminimum wages. 199. For example, Defendants' policy is to pay Ms. Carrera and the Illinois Subclass subminimum wages cven though thc Plaintiffs are performing jobs unrelated to thcir tipped 200. Specifically, Defendants' policy is to utilize Ms. Carrera and the Illinois Subclass to perform "back of the house" duties and other jobs that are not tipped jobs (see supra 111174-78). 201. Thus, as described above, Defendants regularly required Ms. Carrera to perform such jobs as food preparation and general restaurant cleaning, but continued to pay Plaintiffs subminimum wages while the employees are engaged in those jobs. 202. Defendants agreed to properly compensate Ms. Carrera and the Illinois Subclass for all hours worked. However, Defendants' policies resulted in Ms. Carrera and the Illinois Subclass performing non-tip producing jobs (see supra 111174-78) but were only paid subminimum wages. 203. Defendants' practices violate the minimum wage provisions of the Illinois Minimum Wage Act and Illinois Wage Payment and Collection Act. 204. Ms. Carrera will seek to certify Count VI as a class action, and asks the Court to determine the rights of the class, enjoin the illegal conduct, order the payment of other damages due, and to direct Defendants to account for all back wages, penalties and interest thereon due to her and the Illinois Subclass. 205. Count VI is brought as a class action because the Illinois Subclass members are similarly situated to Ms. Carrera and is so numerous that joinder of all members is impracticable. Ms. Carrera therefore brings this action on her own behalf as an aggrieved employee, and in her representative capacity, against Defendants. Ms. Carrera and the Illinois Subclass are equally affected by the minimum wage violations of Defendants, and the relief sought is for the benefit of herself and the Illinois Subclass that she seeks to represent. 206. The issues involved in this lawsuit present common questions of law and fact (see supra 1129). These common questions of law and fact predominate over the variations which may exist between members of the classes, if any. Ms. Carrera and the Illinois Subclass have a commonality of interest in the subject matter and remedy sought, namely owed minimum wages plus penalties, interest, attorneys' fees and the eost of this lawsuit. Ms. Carrera believes and asserts tbat she is able to fairly and adequately represent and proteet the interests of the class. If individual actions were required to be brought by each of the similarly-situated persons injured or affected, it would necessarily result in multiplicity of lawsuits, creating a hardship to the individuals, to the Court, and to Defendants. Accordingly, a class action is an appropriate method for the fair and efficient adjudication of this lawsuit and distribution of the common fund to which the class is entitled. 207. The books and records of Defendants are material to this action as they disclose certain of the hours worked by each employee and the rate of pay for that work. 208. Defendants violated the Illinois Minimum Wage Act and the Illinois Wage Payment and Collection Act by failing to compensate Ms. Carrera and the Illinois Subclass consistent with the minimum wage provisions. WHEREFORE, Ms. Carrera and the Illinois Subclass pray for judgment against Defendants as follows: (a) judgment in the amount of the owed minnnum wages for all time worked by Ms. Carrera and the Illinois Subclass; (b) an injunction against Defendants and their officers, agents, successors, employees, representatives and any and all persons acting in concert with them as provided by law, from engaging in each of the unlawful practices, policies and patterns set forth herein; (c) damages in an amount equal to the amount of unpaid minimum wages; (d) an award crediting Ms. Carrera and the Illinois Subclass for all hours worked; (e) an award of reasonable attorneys' fees, expenses, expert fees and costs incurred in vindicating Ms. Carrera and the Illinois Subclass members' rights; (f) an award of pre- and post-judgment interest; and (g) such other and further legal or equitable relief as this Court deems to be just and appropriate. TURYDEMAND Plaintiffs demand a jury to hear and decide all issues of fact in accordance "With Federal Rule of Civil Procedure 38 (b). Dated: August 28, 2013 THOMAS&SOLOM~NL1P~ 0'-f-~((~ By: elson Thomas, Esq. ichael J. Lingle, Esq. Justin M. Cordello, Esq. Jared K. Cook, Esq. Attol7leyfor Plaintiffs 693 East Avenue Rochester, New York 14607 Telephone: (585) 272-0540 [email protected] [email protected] [email protected] [email protected]
employment & labor
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Daniel G. Shay, Esq. (SBN: 250548) [email protected] LAW OFFICE OF DANIEL G. SHAY 409 Camino Del Rio S, Ste 101B San Diego, CA 92108 Telephone: (619) 222-7429 Facsimile: (866) 431-3292 Joshua B. Swigart, Esq. (SBN: 225557) [email protected] Veronica McKnight, Esq. (SBN: 306562) [email protected] HYDE & SWIGART 2221 Camino Del Rio South, Suite 101 San Diego, CA 92108 Telephone: (619) 233-7770 Facsimile: (619) 297-1022 Abbas Kazerounian, Esq. (SBN: 249203) [email protected] KAZEROUNI LAW GROUP, APC 245 Fischer Avenue, Unit D1 Costa Mesa, CA 92626 Telephone: (800) 400-6808
 Facsimile: (800) 520-5523 Attorneys for Plaintiff, Florence Morris UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF CALIFORNIA '16CV2835 DHB LAB Case No: ________________ Florence Morris, individually, and on behalf of others similarly situated, Plaintiffs, v. Hunter Warfield Inc., COMPLAINT FOR DAMAGES AND INJUNCTIVE RELIEF UNDER THE TELEPHONE CONSUMER PROTECTION ACT, 47 U.S.C. §§ 227, ET. SEQ. Defendant. CLASS ACTION JURY TRIAL DEMANDED Introduction 1. Florence Morris, (Plaintiff), through Plaintiff's attorneys, brings this action for damages, injunctive relief, and any other available legal or equitable remedies, resulting from the illegal actions of Hunter Warfield, Inc. (“Defendant”), in negligently and/or intentionally contacting Plaintiff on Plaintiff’s cellular phone, in violation of the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq. (“TCPA”), thereby invading Plaintiff’s privacy. Plaintiff alleges as follows upon personal knowledge as to herself and her own acts and experiences, and, as to all other matters, upon information and belief, including investigation conduct by his attorneys. 2. The TCPA was designed to prevent calls and messages like the ones described within this complaint, and to protect the privacy of citizens like Plaintiff. “Voluminous consumer complaints about abuses of telephone technology – for example, computerized calls dispatched to private homes – prompted Congress to pass the TCPA.” Mims v. Arrow Fin. Servs., LLC, 132 S. Ct. 740, 744 (2012). 3. In enacting the TCPA, Congress intended to give consumers a choice as to how creditors and telemarketers may call them, and made specific findings that “[t]echnologies that might allow consumers to avoid receiving such calls are not universally available, are costly, are unlikely to be enforced, or place an inordinate burden on the consumer. TCPA, Pub.L. No. 102–243, § 11. Toward this end, Congress found that [b]anning such automated or prerecorded telephone calls to the home, except when the receiving party consents to receiving the call or when such calls are necessary in an emergency situation affecting the health and safety of the consumer, is the only effective means of protecting telephone consumers from this nuisance and privacy invasion. Id. at § 12; see also Martin v. Leading Edge Recovery Solutions, LLC, 2012 WL 3292838, at* 4 (N.D.Ill. Aug. 10, 2012) (citing Congressional findings on TCPA’s purpose). 4. Congress also specifically found that “the evidence presented to the Congress indicates that automated or prerecorded calls are a nuisance and an invasion of privacy, regardless of the type of call….” Id. at §§ 12-13. See also, Mims, 132 S. Ct. at 744. 5. As Judge Easterbrook of the Seventh Circuit recently explained in a TCPA case regarding calls similar to this one: The Telephone Consumer Protection Act … is well known for its provisions limiting junk-fax transmissions. A less-litigated part of the Act curtails the use of automated dialers and prerecorded messages to cell phones, whose subscribers often are billed by the minute as soon as the call is answered—and routing a call to voicemail counts as answering the call. An automated call to a landline phone can be an annoyance; an automated call to a cell phone adds expense to annoyance. Soppet v. Enhanced Recovery Co., LLC, 679 F.3d 637, 638 (7th Cir. 2012). Jurisdiction and Venue 6. Jurisdiction of this Court arises pursuant to 28 U.S.C. § 1331, 15 U.S.C. §1692(k), and 28 U.S.C. § 1367 for supplemental state claims. 7. This action arises out of Defendant's violations of the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., (“TCPA”). 8. Plaintiff is a natural person who resides in the City of San Diego, County of San Diego, State of California. 9. Because Defendant does business within the State of California, personal jurisdiction is established. 10. Venue is proper in the United States District Court for the Southern District of California pursuant to 28 U.S.C. § 1391 because Plaintiff resides in the City of San Diego, County of San Diego, State of California which is within this judicial district and the conduct complained of herein occurred within this judicial district. 11. At all times relevant, Defendant conducted business within the State of California. Parties 12. Plaintiff is a natural person who resides in the City of San Diego, State of California. 13. Plaintiff is, and at all times mentioned herein was, a “person” as defined by 47 U.S.C. § 153 (39). 14. Defendant is incorporated and registered in the State of Florida. 15. Defendant, is and at all times mentioned herein was, a corporation and is a “person,” as defined by 47 U.S.C. § 153 (39). Defendant collects on alleged defaulted debts. 16. Plaintiff alleges that at all times relevant herein Defendant conducted business in the State of California and in the County of San Diego, within this judicial district. Factual Allegations 17. Sometime around March 1, 2016, Defendant began calling Plaintiff for debt collection purposes to her land line ending in 9148. 18. During one of the calls, Defendant’s agent asked Plaintiff for a second contact number. 19. Plaintiff told Defendant’s agent that she would not provide him with another contact number. 20. On April 22, 2016, the Law Office of Daniel Shay mailed and faxed Defendant cease and desist letters that were also from Plaintiff and included a signed power of attorney. These letters revoked any prior express consent for the calls and any established business relationship that may have existed. 21. Despite Plaintiff not providing Defendant with her cellular telephone number and having her attorney send cease and desist letters to Defendant for her, Defendant then called Plaintiff on her cellular telephone ending in 1230 from the number 813-283-4016 on or about March 28, 2016 at 2:43 p.m. 22. At some point, Plaintiff asked how Defendant obtained her cellular number, but Defendant’s agent refused to answer her question. 23. Plaintiff was injured because her privacy rights were infringed upon in the form of harassment by Defendant through these calls. 24. The telephone calls Defendant made to Plaintiff’s cellular telephone ending in 1230 were made via an “automatic telephone dialing system” (“ATDS”), as defined by 47 U.S.C. § 227(a)(1), and/or by using “an artificial or prerecorded voice” as prohibited by 47 U.S.C. § 227(b)(1)(A). 25. Plaintiff did not provide prior express consent to Defendant or its agent to receive calls on Plaintiff’s cellular telephone, pursuant to 47 U.S.C. § 227 (b)(1)(A). 26. Further, Plaintiff revoked any prior express consent which Defendant may have mistakenly believed it had, when through her counsel she informed Defendant to cease and desist contacting Plaintiff. 27. The ATDS at issue has the capacity to store or produce telephone numbers to be called, using a random or sequential number generator. 28. The ATDS used by Defendant to call Plaintiff cell also has the capacity to, and does, dial telephone numbers stored as a list or in a database without human intervention. 29. Defendant’s calls were placed to a cellular telephone number assigned to a telephone service for which Plaintiff incurs a charge for incoming calls pursuant to 47 U.S.C.(b)(1). 30. These telephone calls constitute calls that were not for emergency purposes as defined by 47 U.S.C. § 227(b)(1)(A)(i). 31. This telephonic communication by Defendant violated 47 U.S.C. § 227 (b)(1). 32. Through this action, Plaintiff suffered an invasion of her legally protected interest in privacy, which is specifically addressed and protected by the TCPA. 33. She was personally affected because she was frustrated and distressed that Defendant harassed Plaintiff with calls using an ATDS. 33. Defendant’s calls force Plaintiff and class members to live without the utility of Plaintiff’s cell phone by forcing her to silence her cell phone and/or block incoming numbers. 34. Defendant’s calls to Plaintiff’s cellular telephone number were unsolicited by Plaintiff and without Plaintiff’s permission or consent. 35. Plaintiff is informed and believes and here upon alleges, that these calls were made by Defendant or Defendant’s agent, with Defendant’s permission, knowledge, control and for Defendant’s benefit. Causes of Action Class Action Allegations 36. Plaintiff brings this action on behalf of herself and on behalf of and all others similarly situated (the “Class”). The proposed Class that Plaintiff seeks to represent are defined as follows: All persons within the United States who received any telephone call/s from Defendant or its agent/s and/or employee/s, not for emergency purposes, to said person’s cellular telephone made through the use of any automatic telephone dialing system and/or with an artificial or prerecorded voice within the four years prior to the filing of this Complaint. 37. Plaintiff represents, and is a member of, the Class, because Plaintiff received telephone calls from Defendant on Plaintiff’s cellular telephone by way of an ATDS and/or an artificial or recorded voice some or all of which Plaintiff was billed for receiving such calls. 38. Defendant and its employees or agents are excluded from the Class. Plaintiff does not know the number of members in the Class, but believes the Class members number in the several thousands, if not more. Thus, this matter should be certified as a Class action to assist in the expeditious litigation of this matter. 39. Plaintiff and members of the Class were harmed by the acts of Defendant in at least the following ways: • Defendant, either directly or through its agents, illegally contacting Plaintiff and the Class members via their cellular telephones by using an ATDS, thereby causing Plaintiff and the Class members to incur certain cellular telephone charges or reduce cellular telephone time for which Plaintiff and the Class members previously paid, and invading the privacy of said Plaintiff and the Class members. Plaintiff and the Class members were damaged thereby. 40. This suit seeks only damages and injunctive relief for recovery of economic injury on behalf of the Class and it expressly is not intended to request any recovery for personal injury and claims related thereto. Plaintiff reserves the right to expand the Class definition to seek recovery on behalf of additional persons as warranted as facts are learned in further investigation and discovery. 41. The joinder of the Class members is impractical and the disposition of their claims in the Class action will provide substantial benefits both to the parties and to the court. The Class can be identified through Defendant’s records. 42. There is a well-defined community of interest in the questions of law and fact involved affecting the parties to be represented. The questions of law and fact to the Class predominate over questions which may affect individual Class members, including, but not limited to, the following: • Whether, within the four years prior to the filing of this Complaint, Defendant made any call (other than a call made for emergency purposes or made with the prior express consent of the called party) to a Class members using any automatic telephone dialing system or an artificial or prerecorded voice to any telephone number assigned to a cellular telephone service. • Whether Plaintiff and the Classes were damaged thereby, and the extent of damages for such violation; and • Whether Defendant should be enjoined from engaging in such conduct in the future. 43. As a person that received numerous calls using an automatic telephone dialing system and/or an artificial or prerecorded voice, without Plaintiff’s prior express prior consent, Plaintiff is asserting claims that are typical of the Class. Plaintiff will fairly and adequately represent and protect the interests of the Class in that Plaintiff has no interests antagonistic to any member of the Class. 44. Plaintiff and the members of the Class have all suffered irreparable harm as a result of the Defendant’s unlawful and wrongful conduct. Absent a class action, the Class will continue to face the potential for irreparable harm. In addition, these violations of law will be allowed to proceed without remedy and Defendant will likely continue such illegal conduct. Because of the size of the individual Class member’s claims, few, if any, Class members could afford to seek legal redress for the wrongs complained of herein. 45. Plaintiff has retained counsel experienced in handling class action claims and claims involving consumer actions and violations of the Telephone Consumer Protection Act. 46. A class action is a superior method for the fair and efficient adjudication of this controversy. Class-wide damages are essential to induce Defendant to comply with federal and California law. The interest of Class members in individually controlling the prosecution of separate claims against Defendant is small because the maximum statutory damages in an individual action for violation of privacy are minimal. Management of these claims is likely to present significantly fewer difficulties than those presented in many class claims. 47. Defendant has acted on grounds generally applicable to the Class, thereby making appropriate final injunctive relief and corresponding declaratory relief with respect to the Class as a whole. Causes of Action Count I Negligent Violations Of The Telephone Consumer Protection Act (TCPA) 47 U.S.C. 227 48. Plaintiff repeats, re-alleges, and incorporates by reference, all other paragraphs. 49. The foregoing acts and omissions constitute numerous and multiple violations of the TCPA, including but not limited to each and every one of the above-cited provisions of the TCPA, 47 U.S.C. 227 et. seq. 50. As a result of Defendant's negligent violations of 47 U.S.C. § 227 et seq, Plaintiff is entitled to an award of $500.00 in statutory damages, for each and every violation, pursuant to 47 U.S.C. § 227(b)(3)(B). Count II Knowing and/or Willful Of The Telephone Consumer Protection Act (TCPA) 47 U.S.C. 227 51. Plaintiff repeats, re-alleges, and incorporates by reference, all other paragraphs. 52. The foregoing acts and omissions of Defendant constitute numerous and multiple knowing and/or willful violations of the TCPA, including but not limited to each and every one of the above-cited provisions of 47 U.S.C. § 227 et seq. 53. As a result of Defendant's knowing and/or willful violations of 47 U.S.C. § 227 et seq., Plaintiff is entitled to treble damages, as provided by statute, up to $1,500.00, for each and every violation, pursuant to 47 U.S.C. § 227(b)(3)(B) and 47 U.S.C. § 227(b)(3)(C). Prayer For Relief WHEREFORE, Plaintiff prays that judgment be entered against Defendant, and Plaintiff be awarded damages from Defendant, as follows: • That the action regarding each violation of the TCPA be certified as a class action on behalf of the Class and requested herein; • That Plaintiff be appointed as representative of the Class; • That Plaintiff’s counsel be appointed as counsel for the Class; • Statutory damages of $500.00 for each negligent violation of the TCPA pursuant to 47 U.S.C. § 227(b)(3)(B) for each plaintiff and putative class member; • Statutory damages of $1,500.00 for each knowing and/or willful violation of the TCPA pursuant to 47 U.S.C. § 227(b)(3)(B) and 47 U.S.C. § 227(b)(3)(C); • Pursuant to 47 U.S.C § 227(b)(3)(A), injunctive relief prohibiting such conduct in the future; • Any and all other relief that this Court deems just and proper; 54. Pursuant to the seventh amendment to the Constitution of the United States of America, Plaintiff is entitled to, and demands, a trial by jury. Respectfully submitted, HYDE & SWIGART Date: November 18, 2016 By: s/ Joshua B. Swigart Joshua B. Swigart, Esq. [email protected] Attorneys for Plaintiff
privacy
JAjJFYcBD5gMZwczGQhn
Laurence M. Rosen (SBN 219683) THE ROSEN LAW FIRM, P.A. 355 South Grand Avenue, Suite 2450 Los Angeles, CA 90071 Telephone: (213) 785-2610 Facsimile: (213) 226-4684 Email: [email protected] Counsel for Plaintiff UNITED STATES DISTRICT COURT CENTRAL DISTRICT OF CALIFORNIA No. CLASS ACTION COMPLAINT FOR VIOLATIONS OF THE FEDERAL SECURITIES LAWS CLASS ACTION JURY TRIAL DEMANDED JASON J. HAMLIN, Individually and on behalf of all others similarly situated, Plaintiff, v. YAYYO, INC., RAMY EL-BATRAWI, JONATHAN ROSEN, KEVIN PICKARD, HARBANT S. SIDHU, JEFFREY GUZY, CHRISTOPHER MIGLINO, PAUL RICHTER, AEGIS CAPITAL CORP., and WESTPARK CAPITAL, INC., Defendants. Plaintiff Jason J. Hamlin (“Plaintiff”), individually and on behalf of all other persons similarly situated, by Plaintiff’s undersigned attorneys, for Plaintiff’s complaint against Defendants (defined below), alleges the following based upon personal knowledge as to Plaintiff and Plaintiff’s own acts, and information and belief as to all other matters, based upon, inter alia, the investigation conducted by and through his attorneys, which included, among other things, a review of the Defendants’ public documents, announcements, public filings, wire and press releases published by and regarding YayYo, Inc. (“YayYo,” or the “Company”), and information readily obtainable on the Internet. Plaintiff believes that substantial evidentiary support will exist for the allegations set forth herein after a reasonable opportunity for discovery. NATURE OF THE ACTION 1. This is a class action on behalf of persons or entities who purchased or otherwise acquired publicly traded YayYo securities pursuant and/or traceable to the registration statement and related prospectus (collectively, the “Registration Statement”) issued in connection with YayYo’s November 14, 2019 initial public offering (the “IPO” or “Offering”), seeking to recover compensable damages caused by Defendants’ violations of the Securities Act of 1933 (the “Securities Act”). 2. In November 2019, Defendants held the IPO, issuing approximately 2,625,000 shares to the investing public at $4.00 per share, pursuant to the Registration Statement. 3. By the commencement of this action, the Company’s shares trade significantly below the IPO price. As a result, investors were damaged. JURISDICTION AND VENUE 4. The claims alleged herein arise under and pursuant to Sections 11, 12(a)(2) and 15 of the Securities Act, 15 U.S.C. §§77k, 771(a)(2) and 77o. 1 5. This Court has jurisdiction over the subject matter of this action pursuant to 28 U.S.C. §1331 and Section 22 of the Securities Act (15 U.S.C. §77v). 6. This Court has jurisdiction over each defendant named herein because each defendant has sufficient minimum contacts with this District so as to render the exercise of jurisdiction by this Court permissible under traditional notions of fair play and substantial justice. The Company is also headquartered in this District. 7. Venue is proper in this District pursuant to 28 U.S.C. § 1391(b) and §22(a) of the Securities Act (15 U.S.C. §77v(a)) as a significant portion of the Defendants’ actions, and the subsequent damages took place within this District. 8. In connection with the acts, conduct and other wrongs alleged in this complaint, Defendants, directly or indirectly, used the means and instrumentalities of interstate commerce, including but not limited to, the United States mails, interstate telephone communications and the facilities of a national securities exchange. Defendants disseminated the statements alleged to be false and misleading herein into this District, and Defendants solicited purchasers of YayYo securities in this District. PARTIES 9. Plaintiff, as set forth in the accompanying Certification, purchased the Company’s securities at artificially inflated prices during the Class Period and was damaged upon the revelation of the corrective disclosure. 10. Defendant YayYo purports to, through its subsidiaries, operate an online peer-to-peer booking platform that rents standard passenger vehicles to self- employed ridesharing drivers and manages a fleet of standard passenger vehicles to be rented directly to drivers in the ridesharing economy. 11. The Company is incorporated in Delaware and its head office is located at 433 N. Camden Drive, Suite 600, Beverly Hills, California 90210. YayYo securities traded on the NASDAQ exchange from the IPO until February 2 20, 2020 under the ticker symbol “YAYO.” Following its delisting from the NASDAQ exchange, YayYo securities have traded on the OTC Pink market since February 20, 2020 under the ticker symbol “YAYO.” 12. Defendant Ramy El-Batrawi (“El-Batrawi”) founded YayYo and served as its Chief Executive Officer (“CEO”) from the inception of the Company until October 4, 2018, then as Acting CEO from November 17, 2018 to February 1, 2019, and as a member of the Company’s Board of Directors (the “Board”) between November 2016 and September 2019. Due to his checkered past, at the insistence of the NASDAQ Defendant El-Batrawi resigned all positions at YayYo in September 2019 so that the Company could be taken public. On January 26, 2020, Defendant El-Batrawi purports to have been reappointed CEO of YayYo and as a member of its Board. 13. Defendant Jonathan Rosen (“Rosen”) was at the time of the IPO YayYo's CEO. 14. Defendant Kevin F. Pickard (“Pickard”) was at the time of the IPO YayYo's Chief Financial Officer, Secretary, and a member of its Board. 15. Defendant Jeffrey J. Guzy (“Guzy”) was at the time of the IPO a member of the Company’s Board. 16. Defendant Christopher Miglino (“Miglino”) was at the time of the IPO a member of the Company’s Board. 17. Defendant Harbant S. Sidhu (“Sidhu”) was at the time of the IPO a member of the Company’s Board. 18. Defendant Paul Richter (“Richter”) was at the time of the IPO a member of the Company’s Board. 19. Defendants El-Batrawi, Rosen, Pickard, Guzy, Miglino, Sidhu, and Richter are sometimes referred to herein as the “Individual Defendants.” 3 20. Each of the Individual Defendants signed or authorized the signing of the Registration Statement, solicited the investing public to purchase securities issued pursuant thereto, hired and assisted the underwriters, planned and contributed to the IPO and Registration Statement, and attended road shows and other promotions to meet with and present favorable information to potential YayYo investors, all motivated by their own and the Company’s financial interests. 21. Defendant Westpark Capital, Inc. (“Westpark”) is an investment banking firm that acted as an underwriter of the Company’s IPO, helping to draft and disseminate the IPO documents. Westpark’s corporate headquarters is located at 1900 Avenue of The Stars, Third Floor, Los Angeles, CA 90067. 22. Defendant Aegis Capital Corp. (“Aegis”) is an investment banking firm that acted as an underwriter of the Company’s IPO, helping to draft and disseminate the IPO documents. Aegis’ address is 810 7th Avenue, New York, NY 10019. 23. Defendants Westpark and Aegis are referred to herein as the “Underwriter Defendants.” 24. Pursuant to the Securities Act, the Underwriter Defendants are liable for the false and misleading statements in the Registration Statement as follows: (a) The Underwriter Defendants are investment banking houses that specialize in, among other things, underwriting public offerings of securities. They served as the underwriters of the IPO and shared substantial fees from the IPO collectively. The Underwriter Defendants arranged a roadshow prior to the IPO during which they, and representatives from the Company, met with potential investors and presented highly favorable information about the Company, its operations and its financial prospects. (b) The Underwriter Defendants also obtained an agreement from the Company and the Individual Defendants that YayYo would indemnify and hold 4 the Underwriter Defendants harmless from any liability under the federal securities laws. (c) Representatives of the Underwriter Defendants also assisted the Company and the Individual Defendants in planning the IPO, and purportedly conducted an adequate and reasonable investigation into the business and operations of the Company, an undertaking known as a “due diligence” investigation. The due diligence investigation was required of the Underwriter Defendants in order to engage in the IPO. During the course of their “due diligence,” the Underwriter Defendants had continual access to internal, confidential, current corporate information concerning the Company’s most up-to- date operational and financial results and prospects. (d) In addition to availing themselves of virtually unlimited access to internal corporate documents, agents of the Underwriter Defendants met with the Company’s lawyers, management and top executives and engaged in “drafting sessions.” During these sessions, understandings were reached as to: (i) the strategy to best accomplish the IPO; (ii) the terms of the IPO, including the price at which the Company’s securities would be sold; (iii) the language to be used in the Registration Statement; what disclosures about the Company’s would be made in the Registration Statement; and (iv) what responses would be made to the SEC in connection with its review of the Registration Statement. As a result of those constant contacts and communications between the Underwriter Defendants’ representatives and the Company’s management and top executives, the Underwriter Defendants knew of, or in the exercise of reasonable care should have known of, the Company’s existing problems as detailed herein. 25. The Underwriter Defendants caused the Registration Statement to be filed with the SEC and declared effective in connection with the offers and sales of 5 securities registered thereby, including those to Plaintiff and the other members of the Class 26. The Company, the Individual Defendants, and the Underwriter Defendants are referred to herein, collectively, as the “Defendants.” SUBSTANTIVE ALLEGATIONS Background 27. In June 2016, Defendant El-Batrawi incorporated YayYo in Delaware. 28. Defendant El-Batrawi has a checkered past. On April 13, 2006, Defendant El-Batrawi was named, along with other officers, directors, and/or associates of Genesis Intermedia, Inc., as defendants in a SEC enforcement action. In the SEC's complaint filed in SEC v. El-Batrawi, et al., Case No. 2:06-cv-02247- CAS-VBK (C.D. Cal.), the SEC charged Defendant El-Batrawi with violations of Section 17(a) of the Securities Act and Section 10(b) and Rule 10b-5 of the Securities and Exchange Act of 1934, in connection with a stock loan and manipulation scheme. The SEC enforcement action alleged, among other things, that the defendants had violated antifraud provisions of federal securities laws by orchestrating a scheme to manipulate the stock price of Genesis Intermedia, Inc., a now-defunct public company that was also based in California. On April 1, 2010, Defendant El-Batrawi settled the SEC enforcement action by entering into a final judgment by consent with the SEC. In connection with the settlement of the SEC enforcement action charges, the U.S. District Court for the Central District of California entered a consent decree against Defendant El-Batrawi, which, among other things, barred him from acting as an officer or director of a public company for a period of five years following the date of entry of the final judgment by consent. 29. As Defendants prepared to take YayYo public in the IPO, given 6 Defendant El-Batrawi's history of securities law violations, the NASDAQ refused to permit a listing of the Company's shares unless Defendant El-Batrawi resigned from his positions and relinquished all authority and control over YayYo prior to the effective date of the IPO. Defendant Rosen was hired by the Company in February 2019 and appointed as CEO in October 2019. YayYo’s False and/or Misleading Registration Statement 30. On April 30, 2018, YayYo filed with the SEC a registration statement on Form S-1, which in combination with subsequent amendments on Forms S-1/A and filed pursuant to Rule 424(b)(4), are collectively referred to the Registration Statement and issued in connection with the IPO. 31. On November 14, 2019, YayYo filed with the SEC the final prospectus for the IPO of common stock on Form 424B4 (the “Prospectus”), which forms part of the Registration Statement. In the IPO, YayYo sold 2,625,000 shares at $4.00 per share, purportedly the “[t]otal gross proceeds from the offering were $10,500,000[.]” 32. The Registration Statement was negligently prepared and, as a result, contained untrue statements of material facts or omitted to state other facts necessary to make the statements made not misleading, and was not prepared in accordance with the rules and regulations governing its preparation. 33. The Registration Statement stated the following, in pertinent part, regarding Defendant El-Batrawi’s role with the Company: On October 4, 2018, Mr. El-Batrawi resigned as Chief Executive Officer. He then was appointed Acting Chief Executive Officer on November 17, 2018. On February 1, 2019, Mr. El-Batrawi resigned from his position as Acting Chief Executive Officer of the Company upon the appointment of Jonathan Rosen as Chief Executive Officer. Mr. El-Batrawi resigned as our director effective as of September 1, 2019. 7 (Emphasis added.) 34. The Registration Statement claimed that Defendant Rosen was operating independently as CEO and stated, in pertinent part: We depend on a small number of executive officers and other members of management to work effectively as a team, to execute our business strategy and operating business segments, and to manage employees and consultants. Our success will be dependent on the personal efforts of our Chief Executive Officer, our directors and such other key personnel. Any of our officers or employees can terminate his or her employment relationship at any time, and the loss of the services of such individuals could have a material adverse effect on our business and prospects. Mr. El-Batrawi, the founder and original Chairman of the Board and original Chief Executive Officer of the Company from its incorporation of the Company, resigned from all positions with the Company as a condition for being approved for listing on The Nasdaq Capital Market. (Emphasis added.) 35. The Registration Statement stated the following, in pertinent part, regarding the purported sale of Defendant El-Batrawi's equity ownership: As a condition to approving the Company’s common stock for listing on The Nasdaq Capital Market, X, LLC, an entity that is wholly- owned and controlled by Ramy El-Batrawi, our founder and former Chief Executive Officer and former director, agreed to sell 12,525,000 of its 15,425,000 shares of common stock. The 12,525,000 shares (the “Private Shares”) were sold pursuant to an exemption from registration to four existing Company shareholders who qualify as accredited investors (as that term is defined in Securities Act Rule 501(a)). The Private Shares were sold at $3.00 per share in exchange for non-recourse, non-interest-bearing promissory notes with maturities ranging from one year to eighteen months. As a result of the sale, X, LLC’s beneficial ownership shall be reduced to 9.9% of the shares outstanding after the completion of this Offering. We will not receive any proceeds from the sale of the Private Shares. If the offering contemplated by this registration statement is not consummated by January 31, 2020, the parties have agreed to unwind 8 the sale of the Private Shares transaction in compliance with applicable law. Mr. El-Batrawi has also entered into a Voting Trust Agreement (the “Trust”) pursuant to which the voting power of all of his remaining 2,900,000 shares of common stock will be controlled by a trustee who will use the voting power of the common stock held in the Trust to vote on all matters presented for a vote of stockholders in the same proportion that the shares of common stock not subject to the Trust voted on such matters. * * * Mr. El-Batrawi has entered into a Voting Trust Agreement (the “Trust”) pursuant to which the voting power of all of his outstanding common stock will be controlled by a trustee who will use the voting power of the common stock held in the Trust to vote on all matters presented for a vote of stockholders in the same proportion that the shares of common stock not subject to the Trust voted on such matters. The Trust shall be irrevocable, and shall terminate upon the earlier of (a) the written agreement of the Company, the trustee and a duly authorized representative of Nasdaq, or (b) the date upon which the Company is not listed on a security exchange controlled by Nasdaq. * * * Voting Trust Mr. El-Batrawi has entered into a Voting Trust Agreement pursuant to which the voting power of all of his outstanding common stock will be controlled by a trustee who will use the voting power of the common stock held in the Trust to vote on all matters, other than certain extraordinary matters, presented for a vote of stockholders in the same proportion that the shares of common stock not subject to the Trust voted on such matters. Mr. El-Batrawi’s entrance into the Voting Trust Agreement is a condition for the Company’s approval for listing on The Nasdaq Capital Market. The Trust shall be irrevocable, and shall terminate upon the earlier of (a) the written agreement of the Company, the trustee and a duly authorized representative of Nasdaq, or (b) the date upon which the Company is not listed on a security exchange controlled by Nasdaq. 9 The trustee, initially one of our directors, Harbant S. Sidhu, shall have discretion to vote the Trust’s shares on all extraordinary matters which shall include any merger, consolidation, business combination, share exchange, restructuring, recapitalization or acquisition involving the Company or any similar transaction or the sale, lease, exchange, pledge, mortgage or transfer of all or a material portion of the Company’s assets. * * * To the best of our knowledge, except as otherwise indicated, each of the persons named in the table has sole voting and investment power with respect to the shares of our common stock beneficially owned by such person, except to the extent such power may be shared with a spouse. To our knowledge, none of the shares listed below are held under a voting trust or similar agreement, except as noted. To our knowledge, there is no arrangement, including any pledge by any person of securities of the Company, the operation of which may at a subsequent date result in a change in control of the Company. 10 (Emphasis added.) 36. The Registration Statement stated the following, in pertinent part, regarding “Use of Proceeds'” from the IPO: We currently intend to use the net proceeds to us from this primary offering to purchase vehicles to add to our fleet of passenger vehicles made available for rent through our wholly-owned subsidiary, Distinct Cars, and for general corporate purposes, including working capital and sales and marketing activities. * * * The principal purposes of this primary offering are to increase our capitalization and financial flexibility, increase our visibility in the marketplace and create a public market for our common stock. As of the date of this prospectus, we cannot specify with certainty all of the particular uses for the net proceeds to us from this primary offering. However, we currently intend to use the net proceeds to us from this primary offering to add to our fleet of passenger vehicles made available for rent through the Company’s wholly-owned subsidiary, Distinct Cars, and for general corporate purposes, including working capital, sales and marketing activities. We may also use a portion of the net proceeds for the acquisition of, or investment in, technologies, solutions or businesses that complement our business, although we have no present commitments or agreements to enter into any acquisitions or investments. 37. The Registration Statement stated the following, in pertinent part, regarding Anthony Davis, its former President, CEO, and Director of YayYo: • Anthony Davis was the “Former President, Chief Executive Officer, Director[,]” having served in those capacities between 2017 and 2018 and was paid $20,000 in salary; • That “[o]n December 1, 2016 . . . Mr. Davis . . . received non- qualified stock options expiring on December 31, 2018, entitling [him] to purchase 100.000 shares of Company common stock at an exercise price of $1.00 per share at any time on or after June 1, 2017”; and 11 • That “[o]n November 29, 2016, the Company and Mr. Davis, a former executive officer of the Company, entered into an offer of employment agreement with the Company setting forth an initial base salary for Mr. Davis's first three months of service and performance under his term of employment with the Company. As set forth under the employment offer, Mr. Davis was entitled to receive (i) $15,000 for his service in the month of December 2016, (ii) $10,000 for service performed during the month of January, 2017 and an additional $10,000 for service performed by Mr. Davis during the month of February 2017.” 38. The Registration Statement downplayed and underreported its indebtedness to the social media company Social Reality, Inc., which changed its name to “SRAX, Inc.” in August 2019 (“SRAX”). Specifically, the Registration Statement stated, in pertinent part, that “[d]uring the year ended December 31, 2018, the Company incurred $334,471 for advertising and digital media services from Social Reality” and that “[a]t December 31, 2018, the Company had an amount due of $334,471 to Social Reality.” In addition to failing to disclose the full amount owed to SRAX at the time of the IPO, the Registration Statement failed to disclose that the debt was then overdue and that YayYo had been delaying making the payment while it carried out its IPO. 39. The statements contained in ¶¶ 31-38 were materially false and/or misleading because they misrepresented and failed to disclose the following adverse facts pertaining to the Company’s business, operations and prospects, which were known to Defendants or recklessly disregarded by them. Specifically, the Registration Statement was false and/or misleading and/or failed to disclose that: (1) Defendant El-Batrawi continued to exercise supervision, authority, and control over YayYo, and was intimately involved, on a day-to-day basis, with the business, operations, and finances of the Company, including assisting the Underwriter Defendants in marketing YayYo's IPO; (2) Defendant El-Batrawi never sold the 12 12,525,000 “Private Shares” and continued to own a controlling interest in YayYo despite the NASDAQ’s insistence that he retain less than a 10% equity ownership interest in connection with the listing agreement; (3) Defendants promised certain creditors of YayYo that in exchange to their agreeing to purchase shares in the IPO – in order to permit the Underwriter Defendants to close the IPO – YayYo would repurchase those shares after the IPO; (4) Defendants intended to repurchase shares purchased by creditors of YayYo in the IPO using IPO proceeds; (5) YayYo owed its former President, CEO, and Director a half of million dollars at the time of the IPO; (6) YayYo owed SRAX $426,286 in unpaid social media costs, most of which was more than a year overdue as payment had been delayed while YayYo attempted to complete its IPO; and (7) as a result, Defendants’ statements about the Company’s business, operations, and prospects were materially false and misleading and/or lacked a reasonable basis at all relevant times. THE TRUTH EMERGES 40. On January 13, 2020, YayYo filed with the SEC a Form 8-K announcing that “[o]n January 10, 2020, YayYo Inc. [] entered into an Executive Employment Agreement [] with the Company's Chief Executive Officer, Jonathan Rosen, pursuant to which Mr. Rosen will continue to serve as the Company’s Chief Executive Officer for one year or until terminated in accordance with the Agreement.” 41. On January 24, 2020, YayYo filed an action for declaratory judgement and permanent injunction against Defendant El-Batrawi in the Superior Court of the State of California, County of Los Angeles, Case No. 20STCP00309, alleging in pertinent part: Despite leaving the Company following concerns from NASDAQ regarding his involvement in the day-to-day operations of YayYo in September 2019, Defendant [El-Batrawi] has engaged in a continuous course of actions misrepresenting himself as affiliated 13 with, speaking on behalf of, and authorized or empowered by YayYo. In so doing, Defendant [El-Batrawi] has purported to bind the Company to contracts, direct its employees, change its website, and event to attempted to sell the Company to its competitors. (Emphasis added.) 42. In a declaration filed with YayYo’s complaint in support of a temporary restraining order, Defendant Rosen testified that despite having promised in September 2019 in connection with his resignation to have “no formal or informal affiliation between the Company and [El-Batrawi], expect [sic] for [his] minority ownership (less than 10%) in the Company” (emphasis in original), “[Defendant El-Batrawi] [had] continue[d] to operate and hold himself out as if a director or officer of YayYo, or as an otherwise authorized representative of the same.” Defendant Rosen further testified that despite the Registration Statement having expressly stated that Defendant El-Batrawi had already sold the 12,525,000 shares of YayYo prior to the IPO, in reality “Defendant El-Batrawi ha[d] failed and/or refused to sell his shares of stock in the Company . . .” Defendant Rosen further admitted this had all been going on since September 2019, well before the IPO, including testifying in pertinent part that “[s]ince [September 2019], Defendant El-Batrawi has engaged in a continuous and escalating pattern of behavior destructive to YayYo. . . .” Defendant Rosen testified that Defendant El- Batrawi’s misconduct between September 2019 and January 2020 had included, among other things, contacting competitors, suppliers, and vendors of YayYo and negotiating with them as a representative of YayYo; meeting with financiers and investment firms about investing in YayYo and claiming to represent YayYo; hiring a public relations firm for YayYo and producing and airing commercials for YayYo on the Fox Business Channel; attempting to hire two marketing firms for YayYo; and directing that changes be made to YayYo’s website. 14 43. On January 27, 2020, YayYo filed a Form 8-K with the SEC announcing that Defendants Guzy, Miglino, and Richter had been replaced as Board members and that Defendant Rosen was no longer the CEO of YayYo. The 8-K stated in pertinent part: By the written consent of the holders of more than a majority of the shares of YayYo, Inc. (the “Company”) then entitled to vote at an election of directors, Messrs. Jeffrey J. Guzy, Christopher Miglino and Paul Richter were removed as directors of the Company, effective January 22, 2020. On January 24, 2020, the remaining directors of the Company elected Douglas M. Mox, John P. O’Neill and Stephen M. Sanchez as directors to fill such vacancies, each to hold office until the earlier of the expiration of the term of office of the director whom he has replaced, a successor is duly elected and qualified or the earlier of such director’s death, resignation, disqualification or removal. Stephen M. Sanchez was elected as the Chairman of the Board of Directors (the “Board”). * * * In addition to the above, on January 26, 2020, Jonathan Rosen resigned from his position as the Company’s Chief Executive Officer. Mr. Rosen informed the Board that his resignation was for “Good Reason,” as that term is defined in Mr. Rosen’s employment agreement with the Company dated January 10, 2020. The Company disagrees with Mr. Rosen’s characterization of the circumstances surrounding his resignation and does not believe that “Good Reason” exists for Mr. Rosen’s resignation. (Emphasis added.) 44. On February 10, 2020, YayYo issued a press release entitled “YayYo, Inc. Announces Intention to Voluntarily Delist Its Common Stock From the NASDAQ Capital Market Effective February 20, 2020” disclosing that the new Board would delist YayYo common stock from the NASDAQ, stating: BEVERLY HILLS, Calif., Feb. 10, 2020 (GLOBE NEWSWIRE) -- YayYo, Inc. (NASDAQ: YAYO) (the “Company” or “YayYo”) today 15 announced its intention to voluntarily delist its common stock from the NASDAQ Stock Market (“NASDAQ”) effective on February 20, 2020. The Company expects that its common stock will be approved for quotation on the OTCQB from and after that date. The Company has elected to effect the voluntary delisting of its common stock after discussions with NASDAQ’s staff and based on the determination of the Company’s board of directors that voluntarily delisting the common stock from the NASDAQ is in the best interests of the Company and its stockholders. NASDAQ has advised the Company that it believes that the Company has failed the conditions for continued listing of its common stock set forth in Listing Rule 5250(a). The voluntary delisting will permit the Company to operate its business free from restrictions imposed by NASDAQ rules and the conditions applicable to the listing of the Company’s common stock on the NASDAQ. The Company has notified NASDAQ of its intent to voluntarily delist its common stock from the NASDAQ. The Company currently anticipates that it will file with the Securities and Exchange Commission a Form 25 relating to the delisting of its common stock on or about February 20, 2020 and expects the delisting of its common stock to be effective ten days thereafter. The purpose of the Form 25 filing is to effect the voluntary delisting from the NASDAQ of the Company’s outstanding common stock. The Company does not expect the delisting to have any adverse effects on its business operations. (Emphasis added.) 45. On February 11, 2020, SRAX filed a collection action against YayYo in the Superior Court of the State of California for the County of Los Angeles, Case No. 20STVV05559, alleging that SRAX had provided media services to the Company dating back to 2018, claiming breach of contract and related causes of action. SRAX alleged that YayYo then owed it $645,286 – including $426,286 for services rendered prior to time of the IPO. In its complaint, SRAX alleged that YayYo claimed to be “unable to pay” for the services prior to the IPO “apparently 16 due to a delay in its [IPO].” Though the invoices for the services attached to the complaint filed by SRAX were signed by Defendant El-Batrawi, an email attached to the complaint dated January 24, 2020 from Defendant Rosen stated that other than $50,000 that had apparently been paid to SRAX from the IPO proceeds on January 23, 2020, YayYo would be unable to pay the rest of the outstanding bill until it obtained additional outside financing. 46. On March 3, 2020, YayYo filed a with the SEC a Form 8-K announcing the following: On February 28, 2020, the Board of Directors (the “Board”) of YayYo Inc. (the “Company”) appointed Ramy El-Batrawi as the Company’s Chief Executive Officer and as a member of the Board, effective immediately. Mr. El-Batrawi has not been appointed to serve on any committees of the Board at this time and will receive no compensation in connection with his appointment as Chief Executive Officer or his service on the Board. Mr. El-Batrawi, 58, is a founder of the Company and previously served as its Chief Executive Officer from June 2016 until February 2019 and as a director from June 2016 until September 2019. Mr. El-Batrawi is the founder and sole owner of PDQ Pickup LLC, a moving and logistics company, which he founded in December 2018. Since May 2015, he has been the owner of X, LLC, a private investment firm. Prior thereto, Mr. El-Batrawi was the owner and chief executive officer of Growth Strategy Investments, LLC, a private investment firm. There are no family relationships, as defined in Item 401 of Regulation S-K, between Mr. El-Batrawi and any of the Company’s executive officers or directors or persons nominated or chosen to become a director or executive officer. There is no arrangement or understanding between Mr. El-Batrawi and any other person pursuant to which Mr. El-Batrawi was appointed as Chief Executive Officer. During the year ended December 31, 2018, the Company paid management fees of $205,000, to a company that is owned by Mr. El- 17 Batrawi. Beginning on February 1, 2019, the Company entered into a consulting agreement with Mr. El-Batrawi and paid $167,000 under the consulting agreement. The consulting agreement was terminated effective September 1, 2019. (Emphasis added.) 47. On March 3, 2020, former YayYo President, CEO, and Director Anthony Davis filed a complaint for damages, declaratory relief, failure to pay wages in violation of labor code 201, et. seq., violation of California's Unfair Competition Laws (Business & Professions Code § 17200, et seq.), breach of contract, intentional misrepresentation and fraud, and promissory fraud against YayYo, alleging in pertinent part: Plaintiff Anthony Davis is an experienced, c-suite level executive that agreed to join Yayyo [sic], a ridesharing startup company, as its CEO, for a salary well below his market rate in exchange for the written promise of stock options made by Yayyo founder and then CEO Ramy El-Batrawi. After only five (5) months of service and in accordance with his responsibilities under an employment agreement, Plaintiff determined that Ramy El-Batrawi could not be trusted because he regularly ignored legal counsel regarding SEC matters and flouted Board protocols and industry norms for corporate compliance. Specifically, El-Batrawi filed fraudulent and materially misleading documents with the SEC that Yayyo continues to use to deny Plaintiff the compensation he is owed. Instead of remaining in an untenable position due to El-Batrawi's illegal and fraudulent conduct, Plaintiff negotiated a separation written agreement through a consulting agreement that described the agreed upon compensation owed to Plaintiff, including specific language regarding payment from the stock options and other cash owed. To date, despite numerous good faith attempts to be paid pursuant to the written agreements, Yayyo refuses to honor its obligations thereunder. * * * 18 Based on the written agreements, Yayyo and El-Batrawi caused damages to Davis in the amount of at least $454,086.39 for losses related to cash compensation, expenses and the stock options value, plus attorney's fees and costs. Plaintiff also seeks injunctive relief requiring Yayyo to amend the SEC filings (Form S-1/A) so as to not mislead the public. (Emphasis in original.) 48. On April 13, 2020, the Company filed with the SEC a Form 8-K announcing the following: On April 2, 2020, X, LLC, a company wholly-owned and controlled by Ramy El-Batrawi, the Chief Executive Officer and a Director of YayYo, Inc. (the “Company”), loaned $50,000 to the Company, and on April 6, 2020, X, LLC, loaned an additional $100,000 to the Company. These loans were made under an oral agreement, are secured by all of the assets of the Company and its subsidiaries, bear no interest, and are payable 30 days after the date of the loan. The Company will use the proceeds of these loans for general working capital purposes. (Emphasis added.) 49. On April 28, 2020, FirstFire Global Opportunities Fund, LLC (“FirstFire”) filed a complaint against the Underwriter Defendants in the U.S. District Court for the Southern District of New York, Case No. l:20-cv-03327. Among other things, FirstFire alleges that the Registration Statement used to conduct the IPO was materially false and misleading because it concealed Defendant El-Batrawi's ongoing control over the company and its IPO process. FirstFire further alleges that when the Underwriter Defendants were unable to raise the full $10 million required by NASDAQ to close the IPO, Defendant El-Batrawi fabricated a $1.2 million commitment purportedly from a trust, which turned out to be a lie. FirstFire also alleges that the Underwriter Defendants and Defendant 19 El-Batrawi solicited creditors and shareholders to invest more money to close the IPO, and “sought to sweeten the attraction of such further investment” by agreeing that YayYo would “immediately” pay them back from the IPO proceeds, an “unlawful act” that would “materially misrepresent the Offering and fraudulently mislead investors[.]” FirstFire further alleges that the Underwriter Defendants told investors that YayYo planned to use the IPO proceeds to purchase vehicles, as well as for general corporate purposes, including working capital and sales and marketing activities, but that in reality YayYo had no intention to do so. 50. Since the IPO, and as a result of the disclosure of material adverse facts omitted from the Company’s Registration Statement, YayYo’s stock price has fallen significantly below its IPO price, damaging Plaintiff and Class members. 51. As of the filing of this Complaint, YayYo’s stock trades at approximately 40¢ per share, a 90% decline from the price the stock was offered at the IPO. 52. Additionally, due to the materially deficient Registration Statement, Defendants have also violated their independent, affirmative duty to provide adequate disclosures about adverse conditions, risk and uncertainties. Item 303 of SEC Reg. S-K, 17 C.F.R. §229.303(a)(3)(ii) requires that the materials incorporated in a registration statement disclose all “known trends or uncertainties” reasonably expected to have a material unfavorable impact on the Company’s operations. 53. As a result of Defendants’ wrongful acts and omissions, and the precipitous decline in the market value of the Company’s securities, Plaintiff and other Class members have suffered significant losses and damages. PLAINTIFF’S CLASS ACTION ALLEGATIONS 54. Plaintiff brings this action as a class action on behalf of all those who purchased the Company’s securities pursuant and/or traceable to the Registration Statement (the “Class”). Excluded from the Class are Defendants and their 20 families, the officers and directors and affiliates of Defendants, at all relevant times, members of their immediate families and their legal representatives, heirs, successors or assigns and any entity in which Defendants have or had a controlling interest. 55. The members of the Class are so numerous that joinder of all members is impracticable. While the exact number of Class members is unknown to Plaintiff at this time and can only be ascertained through appropriate discovery, Plaintiff believes that there are at least thousands of members in the proposed Class. Record owners and other members of the Class may be identified from records maintained by the Company or its transfer agent and may be notified of the pendency of this action by mail, using the form of notice similar to that customarily used in securities class actions. 56. Plaintiff’s claims are typical of the claims of the members of the Class, as all members of the Class are similarly affected by Defendants’ wrongful conduct in violation of federal law that is complained of herein. 57. Plaintiff will fairly and adequately protect the interests of the members of the Class and has retained counsel competent and experienced in class and securities litigation. 58. Common questions of law and fact exist as to all members of the Class and predominate over any questions solely affecting individual members of the Class. Among the questions of law and fact common to the Class are: (a) whether Defendants violated the Securities Act; (b) whether the Registration Statement contained false or misleading statements of material fact and omitted material information required to be stated therein; and to what extent the members of the Class have sustained damages and the proper measure of damages. 21 59. A class action is superior to all other available methods for the fair and efficient adjudication of this controversy since joinder of all members is impracticable. Furthermore, as the damages suffered by individual Class members may be relatively small, the expense and burden of individual litigation make it impossible for members of the Class to individually redress the wrongs done to them. There will be no difficulty in the management of this action as a class action. COUNT I For Violations of Section 11 of the Securities Act Against All Defendants 60. Plaintiff incorporates all the foregoing by reference. 61. This Count is brought pursuant to §11 of the Securities Act, 15 U.S.C. §77k, on behalf of the Class, against all Defendants. 62. The Registration Statement contained untrue statements of material facts, omitted to state other facts necessary to make the statements made not misleading, and omitted to state material facts required to be stated therein. 63. Defendants are strictly liable to Plaintiff and the Class for the misstatements and omissions. 64. None of the Defendants named herein made a reasonable investigation or possessed reasonable grounds for the belief that the statements contained in the Registration Statement were true and without omissions of any material facts and were not misleading. 65. By reason of the conduct herein alleged, each Defendant violated or controlled a person who violated §11 of the Securities Act. 66. Plaintiff acquired the Company’s securities pursuant to the Registration Statement. 67. At the time of their purchases of YayYo securities, Plaintiff and other members of the Class were without knowledge of the facts concerning the wrongful 22 conduct alleged herein and could not have reasonably discovered those facts prior to the disclosures herein. 68. This claim is brought within one year after discovery of the untrue statements and/or omissions in the Offering that should have been made and/or corrected through the exercise of reasonable diligence, and within three years of the effective date of the Offering. It is therefore timely. COUNT II Violations of Section 12(a)(2) of the Securities Act Against All Defendants 69. Plaintiff incorporates all the foregoing by reference. 70. By means of the defective Prospectus, Defendants promoted, solicited, and sold YayYo securities to Plaintiff and other members of the Class. 71. The Prospectus for the IPO contained untrue statements of material fact, and concealed and failed to disclose material facts, as detailed above. Defendants owed Plaintiff and the other members of the Class who purchased the Company’s securities pursuant to the Prospectus the duty to make a reasonable and diligent investigation of the statements contained in the Prospectus to ensure that such statements were true and that there was no omission to state a material fact required to be stated in order to make the statements contained therein not misleading. Defendants, in the exercise of reasonable care, should have known of the misstatements and omissions contained in the Prospectus as set forth above. 72. Plaintiff did not know, nor in the exercise of reasonable diligence could Plaintiff have known, of the untruths and omissions contained in the Prospectus at the time Plaintiff acquired YayYo securities. 73. By reason of the conduct alleged herein, Defendants violated §12(a)(2) of the Securities Act, 15 U.S.C. §77l(a)(2). As a direct and proximate result of such violations, Plaintiff and the other members of the Class who 23 purchased YayYo securities pursuant to the Prospectus sustained substantial damages in connection with their purchases of the shares. Accordingly, Plaintiff and the other members of the Class who hold the securities issued pursuant to the Prospectus have the right to rescind and recover the consideration paid for their shares, and hereby tender their securities to Defendants sued herein. Class members who have sold their securities seek damages to the extent permitted by law. 74. This claim is brought within one year after discovery of the untrue statements and/or omissions in the Offering that should have been made and/or corrected through the exercise of reasonable diligence, and within three years of the effective date of the Offering. It is therefore timely. COUNT III Violations of Section 15 of the Securities Act Against the Individual Defendants 75. Plaintiff incorporates all the foregoing by reference. 76. This cause of action is brought pursuant to §15 of the Securities Act, 15 U.S.C. §77o against all Defendants except the Underwriter Defendants. 77. The Individual Defendants were controlling persons of YayYo by virtue of their positions as directors and/or senior officers of the Company. The Individual Defendants each had a series of direct and indirect business and personal relationships with other directors and officers and major shareholders of the Company. The Company controlled the Individual Defendants and all of YayYo employees. 78. The Company and the Individual Defendants were culpable participants in the violations of §§11 and 12(a)(2) of the Securities Act as alleged above, based on their having signed or authorized the signing of the Registration Statement and having otherwise participated in the process which allowed the IPO to be successfully completed. 24 79. This claim is brought within one year after discovery of the untrue statements and/or omissions in the Offering that should have been made and/or corrected through the exercise of reasonable diligence, and within three years of the effective date of the Offering. It is therefore timely. PRAYER FOR RELIEF WHEREFORE, Plaintiff, on behalf of himself and the Class, prays for judgment and relief as follows: (a) declaring this action to be a proper class action, designating Plaintiff as Lead Plaintiff and certifying Plaintiff as a class representative under Rule 23 of the Federal Rules of Civil Procedure and designating Plaintiff’s counsel as Lead Counsel; (b) awarding damages in favor of Plaintiff and the other Class members against all Defendants, jointly and severally, together with interest thereon; (c) awarding Plaintiff and the Class reasonable costs and expenses incurred in this action, including counsel fees and expert fees; and (d) awarding Plaintiff and other members of the Class such other and further relief as the Court may deem just and proper. JURY TRIAL DEMANDED Plaintiff hereby demands a trial by jury. Dated: September 9, 2020 THE ROSEN LAW FIRM, P.A. /s/Laurence M. Rosen Laurence M. Rosen (SBN 219683) 355 South Grand Avenue, Suite 2450 Los Angeles, CA 90071 Telephone: (213) 785-2610 Facsimile: (213) 226-4684 Email: [email protected] Counsel for Plaintiff 25
securities
U-afEYcBD5gMZwcz4pNW
UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - x LESHAWN DAWSON, on behalf of himself and all others similarly situated, Plaintiffs, CLASS ACTION COMPLAINT v. AND DEMAND FOR JURY TRIAL CIGAR.COM, INC., Defendant. : : : : : : : : : : : : - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - x INTRODUCTION 1. Plaintiff LESHAWN DAWSON, on behalf of himself and others similarly situated, asserts the following claims against Defendant CIGAR.COM, INC. as follows. 2. Plaintiff is a visually-impaired and legally blind person who requires screen- reading software to read website content using his computer. Plaintiff uses the terms “blind” or “visually-impaired” to refer to all people with visual impairments who meet the legal definition of blindness in that they have a visual acuity with correction of less than or equal to 20 x 200. Some blind people who meet this definition have limited vision. Others have no vision. 3. Based on a 2010 U.S. Census Bureau report, approximately 8.1 million people in the United States are visually impaired, including 2.0 million who are blind, and according to the American Foundation for the Blind’s 2015 report, approximately 400,000 visually impaired persons live in the State of New York. 4. Plaintiff brings this civil rights action against Defendant for its failure to design, construct, maintain, and operate its website to be fully accessible to and independently usable by Plaintiff and other blind or visually-impaired people. Defendant’s denial of full and equal access to its website, and therefore denial of its goods and services offered thereby, is a violation of Plaintiff’s rights under the Americans with Disabilities Act (“ADA”). 5. Because Defendant’s website, www.cigar.com (the “Website” or “Defendant’s website”), is not equally accessible to blind and visually-impaired consumers, it violates the ADA. Plaintiff seeks a permanent injunction to cause a change in Defendant’s corporate policies, practices, and procedures so that Defendant’s website will become and remain accessible to blind and visually-impaired consumers. JURISDICTION AND VENUE 6. This Court has subject-matter jurisdiction over this action under 28 U.S.C. § 1331 and 42 U.S.C. § 12181, as Plaintiff’s claims arise under Title III of the ADA, 42 U.S.C. § 1281, et seq., and 28 U.S.C. § 1332. 7. This Court has supplemental jurisdiction under 28 U.S.C. § 1367 over Plaintiff’s New York State Human Rights Law, N.Y. Exec. Law Article 15, (“NYSHRL”) and New York City Human Rights Law, N.Y.C. Admin. Code § 8-101 et seq., (“NYCHRL”) claims. 8. Venue is proper in this district under 28 U.S.C. §1391(b)(1) and (2) because Defendant conducts and continues to conduct a substantial and significant amount of business in this District, and a substantial portion of the conduct complained of herein occurred in this District because Plaintiff attempted to utilize, on a number of occasions, the subject Website within this Judicial District. 9. Defendant is subject to personal jurisdiction in this District. Defendant has been and is committing the acts or omissions alleged herein in the Southern District of New York that caused injury, and violated rights the ADA prescribes to Plaintiff and to other blind and other visually impaired-consumers. A substantial part of the acts and omissions giving rise to Plaintiff’s claims occurred in this District: on several separate occasions, Plaintiff has been denied the full use and enjoyment of the facilities, goods and services offered to the general public, on Defendant’s Website in New York County. These access barriers that Plaintiff encountered have caused a denial of Plaintiff’s full and equal access multiple times in the past, and now deter Plaintiff on a regular basis from accessing the Defendant’s Website in the future. 10. This Court is empowered to issue a declaratory judgment under 28 U.S.C. §§ 2201 and 2202. THE PARTIES 11. Plaintiff LESHAWN DAWSON, at all relevant times, is a resident of Brooklyn, New York. Plaintiff is a blind, visually-impaired handicapped person and a member of member of a protected class of individuals under the ADA, under 42 U.S.C. § 12102(1)-(2), and the regulations implementing the ADA set forth at 28 CFR §§ 36.101 et seq., the NYSHRL and NYCHRL. 12. Defendant is and was at all relevant times a Delaware Corporation doing business in the United States, including New York. 13. Defendant’s Website, and its facilities, goods, and services offered thereupon, is a public accommodation within the definition of Title III of the ADA, 42 U.S.C. § 12181(7). NATURE OF ACTION 14. The Internet has become a significant source of information, a portal, and a tool for conducting business, doing everyday activities such as shopping, learning, banking, researching, as well as many other activities for sighted, blind and visually- impaired persons alike. 15. In today’s tech-savvy world, blind and visually-impaired people have the ability to access websites using keyboards in conjunction with screen access software that vocalizes the visual information found on a computer screen or displays the content on a refreshable Braille display. This technology is known as screen-reading software. Screen-reading software is currently the only method a blind or visually- impaired person may independently access the internet. Unless websites are designed to be read by screen-reading software, blind and visually-impaired persons are unable to fully access websites, and the information, products, goods and contained thereon. 16. Blind and visually-impaired users of Windows operating system-enabled computers and devices have several screen reading software programs available to them. Some of these programs are available for purchase and other programs are available without the user having to purchase the program separately. Job Access With Speech, otherwise known as “JAWS” is currently the most popular, separately purchased and downloaded screen-reading software program available for a Windows computer. 17. For screen-reading software to function, the information on a website must be capable of being rendered into text. If the website content is not capable of being rendered into text, the blind or visually-impaired user is unable to access the same content available to sighted users. 18. The international website standards organization, the World Wide Web Consortium, known throughout the world as W3C, has published version 2.0 of the Web Content Accessibility Guidelines (“WCAG 2.0”). WCAG 2.0 are well- established guidelines for making websites accessible to blind and visually- impaired people. These guidelines are universally followed by most large business entities and government agencies to ensure their websites are accessible. 19. Non-compliant websites pose common access barriers to blind and visually- impaired persons. Common barriers encountered by blind and visually impaired persons include, but are not limited to, the following: a. A text equivalent for every non-text element is not provided; b. Title frames with text are not provided for identification and navigation; c. Equivalent text is not provided when using scripts; d. Forms with the same information and functionality as for sighted persons are not provided; e. Information about the meaning and structure of content is not conveyed by more than the visual presentation of content; f. Text cannot be resized without assistive technology up to 200% without losing content or functionality; g. If the content enforces a time limit, the user is not able to extend, adjust or disable it; h. Web pages do not have titles that describe the topic or purpose; i. The purpose of each link cannot be determined from the link text alone or from the link text and its programmatically determined link context; j. One or more keyboard operable user interface lacks a mode of operation where the keyboard focus indicator is discernible; k. The default human language of each web page cannot be programmatically determined; l. When a component receives focus, it may initiate a change in context; m. Changing the setting of a user interface component may automatically cause a change of context where the user has not been advised before using the component; n. Labels or instructions are not provided when content requires user input, which include captcha prompts that require the user to verify that he or she is not a robot; o. In content which is implemented by using markup languages, elements do not have complete start and end tags, elements are not nested according to their specifications, elements may contain duplicate attributes, and/or any IDs are not unique; p. Inaccessible Portable Document Format (PDFs); and, q. The name and role of all User Interface elements cannot be programmatically determined; items that can be set by the user cannot be programmatically set; and/or notification of changes to these items is not available to user agents, including assistive technology. STATEMENT OF FACTS Defendant’s Barriers on Its Website 20. Defendant is a cigar retail company that operates www.cigar.com (its “Website”), offering features which should allow all consumers to access the goods and services and which Defendant ensures the delivery of such goods throughout the United States, including New York State. 21. Defendant operates and distributes its products throughout the United States, including New York. 22. Defendant’s Website provides consumers with access to an array of goods and services, including the ability to browse products for delivery, including cigar and related tobacco products, find information on promotions, as well as related goods and services available online. 23. Defendant offers the commercial website, www.cigar.com, to the public. The website offers features which should allow all consumers to access the goods and services whereby Defendant allows for the delivery of those ordered goods to consumers throughout the United States, including New York State. The goods and services offered by Defendant include, but are not limited to the following: the ability to browse specific cigar and related tobacco products available for purchase and delivery, find information on promotions, and related goods and services available online. 24. It is, upon information and belief, Defendant’s policy and practice to deny Plaintiff, along with other blind or visually-impaired users, access to Defendant’s website, and to therefore specifically deny the goods and services that are offered to the general public. Due to Defendant’s failure and refusal to remove access barriers to its website, Plaintiff and visually-impaired persons have been and are still being denied equal access to Defendant’s Website, and the numerous goods and services and benefits offered to the public through the Website. 25. Plaintiff is a visually-impaired and legally blind person, who cannot use a computer without the assistance of screen-reading software. Plaintiff is, however, a proficient JAWS screen-reader user and uses it to access the Internet. Plaintiff has visited the Website on separate occasions using the JAWS screen-reader. 26. During Plaintiff’s visits to the Website, the last occurring in February 2019, Plaintiff encountered multiple access barriers that denied Plaintiff full and equal access to the facilities, goods and services offered to the public and made available to the public; and that denied Plaintiff the full enjoyment of the facilities, goods and services of the Website, by being unable to learn more information, the ability to browse cigar and related tobacco products available for delivery, find information on promotions, and related goods and services available online. 27. While attempting to navigate the Website, Plaintiff encountered multiple accessibility barriers for blind or visually-impaired people that include, but are not limited to, the following: a. Lack of Alternative Text (“alt-text”), or a text equivalent. Alt-text is an invisible code embedded beneath a graphical image on a website. Web accessibility requires that alt-text be coded with each picture so that screen- reading software can speak the alt-text where a sighted user sees pictures, which includes captcha prompts. Alt-text does not change the visual presentation, but instead a text box shows when the mouse moves over the picture. The lack of alt-text on these graphics prevents screen readers from accurately vocalizing a description of the graphics. As a result, visually- impaired prospective customers are unable to determine what is on the website, browse, look for Station locations and hours, the ability to browse the products, find information on promotions, and related goods and services available both in Website and online. b. Empty Links That Contain No Text causing the function or purpose of the link to not be presented to the user. This can introduce confusion for keyboard and screen-reader users; c. Redundant Links where adjacent links go to the same URL address which results in additional navigation and repetition for keyboard and screen-reader users; and d. Linked Images Missing Alt-text, which causes problems if an image within a link contains no text and that image does not provide alt-text. A screen reader then has no content to present the user as to the function of the link, including information contained in PDFs. Defendant Must Remove Barriers To Its Website 28. Due to the inaccessibility of Defendant’s Website, blind and visually-impaired customers such as Plaintiff, who need screen-readers, cannot fully and equally use or enjoy the facilities, products, and services Defendant offers to the public on its Website. The access barriers Plaintiff encountered have caused a denial of Plaintiff’s full and equal access in the past, and now deter Plaintiff on a regular basis from visiting the Website, presently and in the future. 29. These access barriers on Defendant’s Website have deterred Plaintiff from learning about those specific Cigar and related tobacco products available for purchase and delivery, and enjoying them equal to sighted individuals because: Plaintiff was unable to determine and or purchase items from its Website, among other things. 30. If the Website was equally accessible to all, Plaintiff could independently navigate the Website and complete a desired transaction as sighted individuals do. 31. Through his attempts to use the Website, Plaintiff has actual knowledge of the access barriers that make these services inaccessible and independently unusable by blind and visually-impaired people. 32. Because simple compliance with the WCAG 2.0 Guidelines would provide Plaintiff and other visually-impaired consumers with equal access to the Website, Plaintiff alleges that Defendant has engaged in acts of intentional discrimination, including but not limited to the following policies or practices: a. Constructing and maintaining a website that is inaccessible to visually-impaired individuals, including Plaintiff; b. Failure to construct and maintain a website that is sufficiently intuitive so as to be equally accessible to visually-impaired individuals, including Plaintiff; and, c. Failing to take actions to correct these access barriers in the face of substantial harm and discrimination to blind and visually-impaired consumers, such as Plaintiff, as a member of a protected class. 33. Defendant therefore uses standards, criteria or methods of administration that have the effect of discriminating or perpetuating the discrimination of others, as alleged herein. 34. The ADA expressly contemplates the injunctive relief that Plaintiff seeks in this action. In relevant part, the ADA requires: In the case of violations of . . . this title, injunctive relief shall include an order to alter facilities to make such facilities readily accessible to and usable by individuals with disabilities . . . Where appropriate, injunctive relief shall also include requiring the . . . modification of a policy . . . 42 U.S.C. § 12188(a)(2). 35. Because Defendant’s Website have never been equally accessible, and because Defendant lacks a corporate policy that is reasonably calculated to cause its Website to become and remain accessible, Plaintiff invokes 42 U.S.C. § 12188(a)(2) and seeks a permanent injunction requiring Defendant to retain a qualified consultant acceptable to Plaintiff (“Agreed Upon Consultant”) to assist Defendant to comply with WCAG 2.0 guidelines for Defendant’s Website. Plaintiff seeks that this permanent injunction requires Defendant to cooperate with the Agreed Upon Consultant to: a. Train Defendant’s employees and agents who develop the Website on accessibility compliance under the WCAG 2.0 guidelines; b. Regularly check the accessibility of the Website under the WCAG 2.0 guidelines; c. Regularly test user accessibility by blind or vision-impaired persons to ensure that Defendant’s Website complies under the WCAG 2.0 guidelines; and, d. Develop an accessibility policy that is clearly disclosed on Defendant’s Websites, with contact information for users to report accessibility-related problems. 36. If the Website was accessible, Plaintiff and similarly situated blind and visually- impaired people could independently view service items, shop for and otherwise research related goods and services available via the Website. 37. Although Defendant may currently have centralized policies regarding maintaining and operating its Website, Defendant lacks a plan and policy reasonably calculated to make them fully and equally accessible to, and independently usable by, blind and other visually-impaired consumers. 38. Defendant has, upon information and belief, invested substantial sums in developing and maintaining their Website and has generated significant revenue from the Website. These amounts are far greater than the associated cost of making their Website equally accessible to visually impaired customers. 39. Without injunctive relief, Plaintiff and other visually-impaired consumers will continue to be unable to independently use the Website, violating their rights. CLASS ACTION ALLEGATIONS 40. Plaintiff, on behalf of himself and all others similarly situated, seeks to certify a nationwide class under Fed. R. Civ. P. 23(a) and 23(b)(2): all legally blind individuals in the United States who have attempted to access Defendant’s Website and as a result have been denied access to the equal enjoyment of goods and services, during the relevant statutory period. 41. Plaintiff, on behalf of himself and all others similarly situated, seeks certify a New York State subclass under Fed. R. Civ. P. 23(a) and 23(b)(2): all legally blind individuals in the State of New York who have attempted to access Defendant’s Website and as a result have been denied access to the equal enjoyment of those services, during the relevant statutory period. 42. Plaintiff, on behalf of himself and all others similarly situated, seeks certify a New York City subclass under Fed. R. Civ. P. 23(a) and 23(b)(2): all legally blind individuals in the City of New York who have attempted to access Defendant’s Website and as a result have been denied access to the equal enjoyment of goods and services offered, during the relevant statutory period. 43. Common questions of law and fact exist amongst Class, including: a. Whether Defendant’s Website is a “public accommodation” under the ADA; b. Whether Defendant’s Website is a “place or provider of public accommodation” under the NYSHRL or NYCHRL; c. Whether Defendant’s Website denies the full and equal enjoyment of its products, services, facilities, privileges, advantages, or accommodations to people with visual disabilities, violating the ADA; and d. Whether Defendant’s Website denies the full and equal enjoyment of its products, services, facilities, privileges, advantages, or accommodations to people with visual disabilities, violating the NYSHRL or NYCHRL. 44. Plaintiff’s claims are typical of the Class. The Class, similarly to the Plaintiff, are severely visually impaired or otherwise blind, and claim that Defendant has violated the ADA, NYSYRHL or NYCHRL by failing to update or remove access barriers on its Website so either can be independently accessible to the Class. 45. Plaintiff will fairly and adequately represent and protect the interests of the Class Members because Plaintiff has retained and is represented by counsel competent and experienced in complex class action litigation, and because Plaintiff has no interests antagonistic to the Class Members. Class certification of the claims is appropriate under Fed. R. Civ. P. 23(b)(2) because Defendant has acted or refused to act on grounds generally applicable to the Class, making appropriate both declaratory and injunctive relief with respect to Plaintiff and the Class as a whole. 46. Alternatively, class certification is appropriate under Fed. R. Civ. P. 23(b)(3) because fact and legal questions common to Class Members predominate over questions affecting only individual Class Members, and because a class action is superior to other available methods for the fair and efficient adjudication of this litigation. 47. Judicial economy will be served by maintaining this lawsuit as a class action in that it is likely to avoid the burden that would be otherwise placed upon the judicial system by the filing of numerous similar suits by people with visual disabilities throughout the United States. FIRST CAUSE OF ACTION VIOLATIONS OF THE ADA, 42 U.S.C. § 1281 et seq. 48. Plaintiff, on behalf of himself and the Class Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 49. Section 302(a) of Title III of the ADA, 42 U.S.C. § 12101 et seq., provides: No individual shall be discriminated against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation by any person who owns, leases (or leases to), or operates a place of public accommodation. 42 U.S.C. § 12182(a). 50. Defendant’s Website is a public accommodations within the definition of Title III of the ADA, 42 U.S.C. § 12181(7). The Website is a service that is offered to the general public, and as such, must be equally accessible to all potential consumers. 51. Under Section 302(b)(1) of Title III of the ADA, it is unlawful discrimination to deny individuals with disabilities the opportunity to participate in or benefit from the products, services, facilities, privileges, advantages, or accommodations of an entity. 42 U.S.C. § 12182(b)(1)(A)(i). 52. Under Section 302(b)(1) of Title III of the ADA, it is unlawful discrimination to deny individuals with disabilities an opportunity to participate in or benefit from the products, services, facilities, privileges, advantages, or accommodation, which is equal to the opportunities afforded to other individuals. 42 U.S.C. § 12182(b)(1)(A)(ii). 53. Under Section 302(b)(2) of Title III of the ADA, unlawful discrimination also includes, among other things: [A] failure to make reasonable modifications in policies, practices, or procedures, when such modifications are necessary to afford such goods, services, facilities, privileges, advantages, or accommodations to individuals with disabilities, unless the entity can demonstrate that making such modifications would fundamentally alter the nature of such goods, services, facilities, privileges, advantages or accommodations; and a failure to take such steps as may be necessary to ensure that no individual with a disability is excluded, denied services, segregated or otherwise treated differently than other individuals because of the absence of auxiliary aids and services, unless the entity can demonstrate that taking such steps would fundamentally alter the nature of the good, service, facility, privilege, advantage, or accommodation being offered or would result in an undue burden. 42 U.S.C. § 12182(b)(2)(A)(ii)-(iii). 54. The acts alleged herein constitute violations of Title III of the ADA, and the regulations promulgated thereunder. Plaintiff, who is a member of a protected class of persons under the ADA, has a physical disability that substantially limits the major life activity of sight within the meaning of 42 U.S.C. §§ 12102(1)(A)-(2)(A). Furthermore, Plaintiff has been denied full and equal access to the Website, has not been provided services that are provided to other patrons who are not disabled, and has been provided services that are inferior to the services provided to non-disabled persons. Defendant has failed to take any prompt and equitable steps to remedy its discriminatory conduct. These violations are ongoing. 55. Under 42 U.S.C. § 12188 and the remedies, procedures, and rights set forth and incorporated therein, Plaintiff, requests relief as set forth below. SECOND CAUSE OF ACTION VIOLATIONS OF THE NYSHRL 56. Plaintiff, on behalf of himself and the New York State Sub-Class Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 57. N.Y. Exec. Law § 296(2)(a) provides that it is “an unlawful discriminatory practice for any person, being the owner, lessee, proprietor, manager, superintendent, agent or employee of any place of public accommodation . . . because of the . . . disability of any person, directly or indirectly, to refuse, withhold from or deny to such person any of the accommodations, advantages, facilities or privileges thereof.” 58. Defendant’s Website and its’ sale of goods to the general public, constitute sales establishments and public accommodations within the definition of N.Y. Exec. Law § 292(9). Defendant’s Website is a service, privilege or advantage of Defendant. 59. Defendant is subject to New York Human Rights Law because it owns and operates its Website. Defendant is a person within the meaning of N.Y. Exec. Law § 292(1). 60. Defendant is violating N.Y. Exec. Law § 296(2)(a) in refusing to update or remove access barriers to its Website, causing its Website to be completely inaccessible to the blind. This inaccessibility denies blind patrons full and equal access to the facilities, services that Defendant makes available to the non-disabled public. 61. Under N.Y. Exec. Law § 296(2)(c)(i), unlawful discriminatory practice includes, among other things, “a refusal to make reasonable modifications in policies, practices, or procedures, when such modifications are necessary to afford facilities, privileges, advantages or accommodations to individuals with disabilities, unless such person can demonstrate that making such modifications would fundamentally alter the nature of such facilities, privileges, advantages or accommodations being offered or would result in an undue burden". 62. Under N.Y. Exec. Law § 296(2)(c)(ii), unlawful discriminatory practice also includes, “a refusal to take such steps as may be necessary to ensure that no individual with a disability is excluded or denied services because of the absence of auxiliary aids and services, unless such person can demonstrate that taking such steps would fundamentally alter the nature of the facility, privilege, advantage or accommodation being offered or would result in an undue burden.” 63. Readily available, well-established guidelines exist on the Internet for making websites accessible to the blind and visually impaired. These guidelines have been followed by other large business entities and government agencies in making their website accessible, including but not limited to: adding alt-text to graphics and ensuring that all functions can be performed using a keyboard. Incorporating the basic components to make its Website accessible would neither fundamentally alter the nature of Defendant’s business nor result in an undue burden to Defendant. 64. Defendant’s actions constitute willful intentional discrimination against the class on the basis of a disability in violation of the NYSHRL, N.Y. Exec. Law § 296(2) in that Defendant has: a. constructed and maintained a website that is inaccessible to blind class members with knowledge of the discrimination; and/or b. constructed and maintained a website that is sufficiently intuitive and/or obvious that is inaccessible to blind class members; and/or c. failed to take actions to correct these access barriers in the face of substantial harm and discrimination to blind class members. 65. Defendant has failed to take any prompt and equitable steps to remedy their discriminatory conduct. These violations are ongoing. 66. Defendant discriminates, and will continue in the future to discriminate against Plaintiff and New York State Sub-Class Members on the basis of disability in the full and equal enjoyment of the products, services, facilities, privileges, advantages, accommodations and/or opportunities of Defendant’s Website under § 296(2) et seq. and/or its implementing regulations. Unless the Court enjoins Defendant from continuing to engage in these unlawful practices, Plaintiff and the Sub-Class Members will continue to suffer irreparable harm. 67. Defendant’s actions were and are in violation of New York State Human Rights Law and therefore Plaintiff invokes his right to injunctive relief to remedy the discrimination. 68. Plaintiff is also entitled to compensatory damages, as well as civil penalties and fines under N.Y. Exec. Law § 297(4)(c) et seq. for each and every offense. 69. Plaintiff is also entitled to reasonable attorneys’ fees and costs. 70. Under N.Y. Exec. Law § 297 and the remedies, procedures, and rights set forth and incorporated therein Plaintiff prays for judgment as set forth below. THIRD CAUSE OF ACTION VIOLATION OF THE NEW YORK STATE CIVIL RIGHTS LAW 71. Plaintiff, on behalf of himself and the New York State Sub-Class Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 72. Plaintiff served notice thereof upon the attorney general as required by N.Y. Civil Rights Law § 41. 73. N.Y. Civil Rights Law § 40 provides that “all persons within the jurisdiction of this state shall be entitled to the full and equal accommodations, advantages, facilities and privileges of any places of public accommodations, resort or amusement, subject only to the conditions and limitations established by law and applicable alike to all persons. No persons, being the owner, lessee, proprietor, manager, superintendent, agent, or employee of any such place shall directly or indirectly refuse, withhold from, or deny to any person any of the accommodations, advantages, facilities and privileges thereof . . .” 74. N.Y. Civil Rights Law § 40-c(2) provides that “no person because of . . . disability, as such term is defined in section two hundred ninety-two of executive law, be subjected to any discrimination in his or her civil rights, or to any harassment, as defined in section 240.25 of the penal law, in the exercise thereof, by any other person or by any firm, corporation or institution, or by the state or any agency or subdivision.” 75. Defendant’s Website is a service, privilege or advantage of Defendant and its Website which offers such goods and services to the general public is required to be equally accessible to all. 76. Defendant is subject to New York Civil Rights Law because it owns and operates their Website, and Defendant is a person within the meaning of N.Y. Civil Law § 40-c(2). 77. Defendant is violating N.Y. Civil Rights Law § 40-c(2) in refusing to update or remove access barriers to its Website, causing its Website and the goods and services integrated with such Website to be completely inaccessible to the blind. This inaccessibility denies blind patrons full and equal access to the facilities, goods and services that Defendant makes available to the non-disabled public. 78. N.Y. Civil Rights Law § 41 states that “any corporation which shall violate any of the provisions of sections forty, forty-a, forty-b or forty-two . . . shall for each and every violation thereof be liable to a penalty of not less than one hundred dollars nor more than five hundred dollars, to be recovered by the person aggrieved thereby . . .” 79. Under NY Civil Rights Law § 40-d, “any person who shall violate any of the provisions of the foregoing section, or subdivision three of section 240.30 or section 240.31 of the penal law, or who shall aid or incite the violation of any of said provisions shall for each and every violation thereof be liable to a penalty of not less than one hundred dollars nor more than five hundred dollars, to be recovered by the person aggrieved thereby in any court of competent jurisdiction in the county in which the defendant shall reside ...” 80. Defendant has failed to take any prompt and equitable steps to remedy its discriminatory conduct. These violations are ongoing. 81. Defendant discriminates, and will continue in the future to discriminate against Plaintiff and New York State Sub-Class Members on the basis of disability are being directly or indirectly refused, withheld from, or denied the accommodations, advantages, facilities and privileges thereof in § 40 et seq. and/or its implementing regulations. 82. Plaintiff is entitled to compensatory damages of five hundred dollars per instance, as well as civil penalties and fines under N.Y. Civil Law § 40 et seq. for each and every offense. FOURTH CAUSE OF ACTION VIOLATIONS OF THE NYCHRL 83. Plaintiff, on behalf of himself and the New York City Sub-Class Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 84. N.Y.C. Administrative Code § 8-107(4)(a) provides that “It shall be an unlawful discriminatory practice for any person, being the owner, lessee, proprietor, manager, superintendent, agent or employee of any place or provider of public accommodation, because of . . . disability . . . directly or indirectly, to refuse, withhold from or deny to such person, any of the accommodations, advantages, facilities or privileges thereof.” 85. Defendant’s Website is a sales establishment and public accommodations within the definition of N.Y.C. Admin. Code § 8-102(9). 86. Defendant is subject to NYCHRL because it owns and operates its Website, making it a person within the meaning of N.Y.C. Admin. Code § 8-102(1). 87. Defendant is violating N.Y.C. Administrative Code § 8-107(4)(a) in refusing to update or remove access barriers to Website, causing its Website and the services integrated with such Website to be completely inaccessible to the blind. This inaccessibility denies blind patrons full and equal access to the facilities, products, and services that Defendant makes available to the non-disabled public. 88. Defendant is required to “make reasonable accommodation to the needs of persons with disabilities . . . any person prohibited by the provisions of [§ 8-107 et seq.] from discriminating on the basis of disability shall make reasonable accommodation to enable a person with a disability to . . . enjoy the right or rights in question provided that the disability is known or should have been known by the covered entity.” N.Y.C. Admin. Code § 8-107(15)(a). 89. Defendant’s actions constitute willful intentional discrimination against the Sub- Class on the basis of a disability in violation of the N.Y.C. Administrative Code § 8-107(4)(a) and § 8-107(15)(a) in that Defendant has: a. constructed and maintained a website that is inaccessible to blind class members with knowledge of the discrimination; and/or b. constructed and maintained a website that is sufficiently intuitive and/or obvious that is inaccessible to blind class members; and/or c. failed to take actions to correct these access barriers in the face of substantial harm and discrimination to blind class members. 90. Defendant has failed to take any prompt and equitable steps to remedy their discriminatory conduct. These violations are ongoing. 91. As such, Defendant discriminates, and will continue in the future to discriminate against Plaintiff and members of the proposed class and subclass on the basis of disability in the full and equal enjoyment of the products, services, facilities, privileges, advantages, accommodations and/or opportunities of its Website under § 8-107(4)(a) and/or its implementing regulations. Unless the Court enjoins Defendant from continuing to engage in these unlawful practices, Plaintiff and members of the class will continue to suffer irreparable harm. 92. Defendant’s actions were and are in violation of the NYCHRL and therefore Plaintiff invokes his right to injunctive relief to remedy the discrimination. 93. Plaintiff is also entitled to compensatory damages, as well as civil penalties and fines under N.Y.C. Administrative Code § 8-120(8) and § 8-126(a) for each offense as well as punitive damages pursuant to § 8-502. 94. Plaintiff is also entitled to reasonable attorneys’ fees and costs. 95. Under N.Y.C. Administrative Code § 8-120 and § 8-126 and the remedies, procedures, and rights set forth and incorporated therein Plaintiff prays for judgment as set forth below. FIFTH CAUSE OF ACTION DECLARATORY RELIEF 96. Plaintiff, on behalf of himself and the Class and New York State and City Sub- Classes Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 97. An actual controversy has arisen and now exists between the parties in that Plaintiff contends, and is informed and believes that Defendant denies, that its Website contains access barriers denying blind customers the full and equal access to the products, services and facilities of its Website, which Defendant owns, operations and controls, fails to comply with applicable laws including, but not limited to, Title III of the Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y. Exec. Law § 296, et seq., and N.Y.C. Admin. Code § 8-107, et seq. prohibiting discrimination against the blind. 98. A judicial declaration is necessary and appropriate at this time in order that each of the parties may know their respective rights and duties and act accordingly. PRAYER FOR RELIEF WHEREFORE, Plaintiff respectfully requests this Court grant the following relief: a. A preliminary and permanent injunction to prohibit Defendant from violating the Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y. Exec. Law § 296, et seq., N.Y.C. Administrative Code § 8-107, et seq., and the laws of New York; b. A preliminary and permanent injunction requiring Defendant to take all the steps necessary to make its Website into full compliance with the requirements set forth in the ADA, and its implementing regulations, so that the Website is readily accessible to and usable by blind individuals; c. A declaration that Defendant owns, maintains and/or operates its Website in a manner that discriminates against the blind and which fails to provide access for persons with disabilities as required by Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y. Exec. Law § 296, et seq., N.Y.C. Administrative Code § 8-107, et seq., and the laws of New York d. An order certifying the Class and Sub-Classes under Fed. R. Civ. P. 23(a) & (b)(2) and/or (b)(3), appointing Plaintiff as Class Representative, and his attorneys as Class Counsel; e. Compensatory damages in an amount to be determined by proof, including all applicable statutory and punitive damages and fines, to Plaintiff and the proposed class and subclasses for violations of their civil rights under New York State Human Rights Law and City Law; f. Pre- and post-judgment interest; g. An award of costs and expenses of this action together with reasonable attorneys’ and expert fees; and h. Such other and further relief as this Court deems just and proper. DEMAND FOR TRIAL BY JURY Pursuant to Fed. R. Civ. P. 38(b), Plaintiff demands a trial by jury on all questions of fact the Complaint raises. Dated: Brooklyn, New York February 12, 2019 COHEN & MIZRAHI LLP By: ___________________ Joseph H. Mizrahi, Esq. [email protected] 300 Cadman Plaza West, 12th Fl. Brooklyn, New York 11201 Tel: (929) 575-4175 Fax: (929) 575-4195 GOTTLIEB & ASSOCIATES Jeffrey M. Gottlieb (JG7905) [email protected] Dana L. Gottlieb (DG6151) [email protected] 150 East 18th Street, Suite PHR New York, N.Y. 10003-2461 Telephone: (212) 228-9795 ATTORNEYS FOR PLAINTIFF
civil rights, immigration, family
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UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - x JAMES MURPHY, AND ON BEHALF OF ALL OTHER PERSONS SIMILARLY SITUATED Plaintiffs, v. ECF CASE No.: 1:19-cv- 7845 CLASS ACTION COMPLAINT JURY TRIAL DEMANDED OLD POST AND PONY LLC, Defendant. : : : : : : : : : : : : - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - X INTRODUCTION 1. Plaintiff, JAMES MURPHY, and on behalf of all other persons similarly situated (“Plaintiff”), asserts the following claims against Defendant, OLD POST AND PONY LLC (“Defendant” or “Bedford Post Inn”), as follows. 2. Plaintiff is a visually-impaired and legally blind person who requires screen-reading software to read website content using his computer. Plaintiff uses the terms “blind” or “visually-impaired” to refer to all people with visual impairments who meet the legal definition of blindness in that they have a visual acuity with correction of less than or equal to 20 x 200. Some blind people who meet their definition have limited vision. Others have no vision. 3. Based on a 2010 U.S. Census Bureau report, approximately 8.1 million people in the United States are visually impaired, including 2.0 million who are blind, and according to the American Foundation for the Blind’s 2015 report, approximately 400,000 visually impaired persons live in the State of New York. 4. Plaintiff asserts claims under the Americans With Disabilities Act (“ADA”), New York State Human Rights Law (“NYSHRL”) and New York City Human Rights Law (“NYCHRL”) against Defendant. 5. Because Defendant’s website https://www.bedfordpostinn.com/, (the “Website” or “Defendant’s Website”) is not equally accessible to blind and visually- impaired consumers and violates the ADA for its failure to design, construct, maintain, and operate its website to be fully accessible to and independently usable by Plaintiff and other blind or visually-impaired people. Defendant’s denial of full and equal access to its website, and therefore denial of its products and services offered thereby and in conjunction with its physical location, is a violation of Plaintiff’s rights under the Americans with Disabilities Act (“ADA”). 6. The Plaintiff seeks a permanent injunction to cause a change in Defendant’s corporate policies, practices, and procedures so that Defendant’s website will become and remain accessible to blind and visually-impaired consumers. 7. Because Defendant’s Website, https://www.bedfordpostinn.com/, is not equally accessible to blind and visually-impaired consumers because it violates the ADA and fails to identify and describe accessible features in the hotel and guest rooms offered through its reservations service on its Website in enough detail to reasonably permit individuals with disabilities such as the Plaintiff to assess independently whether a given hotel or guest room meets his or her accessibility needs, it violates the provisions of the ADA including certain regulations promulgated thereunder (28 C.F.R. § 36.302(e)(1)). 8. Plaintiff seeks a permanent injunction to cause a change in Defendant’s corporate policies, practices, and procedures so that Defendant’s Website will include information as to accessibility features in their hotel and guest rooms to reasonably permit individuals with disabilities, including Plaintiff, to assess independently whether Defendant’s hotel or guest rooms meet his or her accessibility needs so that Defendant’s hotel becomes and remains accessible to blind and visually-impaired consumers. See, Poschmann v. Coral Reef of Key Biscayne Developers, Inc., (U.S.D.C. SDFL, May 23, 2108), WL 3387679, Lexis 87457. JURISDICTION AND VENUE 9. The Court has subject-matter jurisdiction over this action under 28 U.S.C. § 1331 and 42 U.S.C. § 12181, as Plaintiff’s claims arise under Title III of the ADA, 42 U.S.C. § 12181, et seq., and 28 U.S.C. § 1332. 10. The Court has supplemental jurisdiction under 28 U.S.C. § 1367 over Plaintiff’s New York State Human Rights Law, N.Y. Exec. Law Article 15, (“NYSHRL”) and New York City Human Rights Law, N.Y.C. Admin. Code § 8-101 et seq., (“NYCHRL”) claims. 11. Venue is proper in this District under 28 U.S.C. §1391(b)(1) and (2) because Defendant’s does business by owning, managing, operating and/or marketing a hotel in New York to residents in this District and would thereby be considered a resident of this District if it were a separate state and 28 U.S.C. §1391(d) because a substantial part of the events giving rise to this claim occurred in this District due to the Plaintiff attempting to access the Defendant’s website from his home in New York county. 12. Defendant is subject to personal jurisdiction in this District. Defendant has been and is committing the acts or omissions alleged herein in the Southern District of New York that caused injury, and violated rights the ADA prescribes to Plaintiff and to other blind and other visually impaired-consumers. Plaintiff has been denied the full use and enjoyment of the Defendant’s facilities, goods, and services of Defendant’s physical hotel as a result of Defendant’s failure to include information relating to the accessibility features of its facilities and information relating to its accessible guest rooms in enough detail on its reservation system to permit Plaintiff to assess whether the facility and/or the guest room meets its individual needs. The lack of information on the Website reservation system has caused a denial of Plaintiff’s full and equal access to Defendant’s hotel. 13. Plaintiff has been denied the full use and enjoyment of the facilities, goods, and services of Defendant’s Website with respect to Defendant’s hotel located in New York. These access barriers that Plaintiff encountered have caused a denial of Plaintiff’s full and equal access multiple times in the past, and now deter Plaintiff on a regular basis from visiting Defendant’s brick-and mortar hotel location. This includes, Plaintiff attempting to obtain information about Defendant’s hotel (location and hours and other important information) in New York County. 14. The Court is empowered to issue a declaratory judgment under 28 U.S.C. §§ 2201 and 2202. THE PARTIES 15. Plaintiff, at all relevant times, is a resident of New York county. Plaintiff is a blind, visually-impaired handicapped person and a member of a protected class of individuals under the ADA, under 42 U.S.C. § 12102(1)-(2), and the regulations implementing the ADA set forth at 28 CFR §§ 36.101 et seq., the NYSHRL and NYCHRL. 16. Defendant, Old Post and Pony LLC, is and was, at all relevant times herein, registered to do business in New York State and is a New York Domestic Limited Liability Company that owns, operates and manages the Bedford Post Inn located at 954 Old Post Road, Bedford, NY 10506. Defendant’s principal executive offices are located at 954 Old Post Road, Bedford, NY 10506. 17. The Bedford Post Inn is a hotel in New York that offers a unique lodging experience to tourists visiting the Bedford, New York area and markets to residents of the City of New York, as well as to residents throughout New York. 18. The Defendant gives access to their hotel’s reservation system by way of offering a link on their website. These links on the Defendant’s Website, connect its users with the reservation of system of their hotel so that users may make a reservation and/or contact the property for more information, such as amenities, special offers, and property location. NATURE OF ACTION 19. The Internet has become a significant source of information, a portal, and a tool for conducting business, doing everyday activities such as shopping, learning, banking, researching, choosing hotel accommodations, as well as many other activities for sighted, blind and visually-impaired persons alike. 20. Blind and visually-impaired people have the ability to access websites using keyboards in conjunction with screen access software that vocalizes the visual information found on a computer screen or displays the content on a refreshable Braille display. Their technology is known as screen-reading software. Screen-reading software is currently the only method a blind or visually-impaired person may independently access the Internet. Unless websites are designed to be read by screen-reading software, blind and visually- impaired persons are unable to fully access websites, and the information, products, and services contained thereon. 21. Blind and visually-impaired users of Windows operating system-enabled computers and devices have several screen reading software programs available to them. Some of these programs are available for purchase and other programs are available without the user having to purchase the program separately. Job Access With Speech, otherwise known as “JAWS” is currently the most popular, separately purchased and downloaded screen-reading software program available for a Windows computer. 22. For screen-reading software to function, the information on a website must be capable of being rendered into text. If the website content is not capable of being rendered into text, the blind or visually-impaired user is unable to access the same content available to sighted users. 23. The international website standards organization, the World Wide Web Consortium, known throughout the world as W3C, has published version 2.0 of the Web Content Accessibility Guidelines (“WCAG 2.0”). WCAG 2.0 are well-established guidelines for making websites accessible to blind and visually-impaired people. These guidelines are universally followed by most large business entities, most Courts and government agencies to ensure their websites are accessible. 24. Non-compliant websites pose common access barriers to blind and visually- impaired persons. Common barriers encountered by blind and visually impaired persons include, but are not limited to, the following: a. A text equivalent for every non-text element is not provided; b. Title frames with text are not provided for identification and navigation; c. Equivalent text is not provided when using scripts; d. Forms with the same information and functionality as for sighted persons are not provided; e. Information about the meaning and structure of content is not conveyed by more than the visual presentation of content; f. Text cannot be resized without assistive technology up to 200% without losing content or functionality; g. If the content enforces a time limit, the user is not able to extend, adjust or disable it; h. Web pages do not have titles that describe the topic or purpose; i. The purpose of each link cannot be determined from the link text alone or from the link text and its programmatically determined link context; j. One or more keyboard operable user interface lacks a mode of operation where the keyboard focus indicator is discernible; k. The default human language of each web page cannot be programmatically determined; l. When a component receives focus, it may initiate a change in context; m. Changing the setting of a user interface component may automatically cause a change of context where the user has not been advised before using the component; n. Labels or instructions are not provided when content requires user input, which include captcha prompts that require the user to verify that he or she is not a o. In content which is implemented by using markup languages, elements do not have complete start and end tags, elements are not nested according to their specifications, elements may contain duplicate attributes and/or any IDs are not unique; p. Inaccessible Portable Document Format (PDFs); and, q. The name and role of all User Interface elements cannot be programmatically determined; items that can be set by the user cannot be programmatically set; and/or notification of changes to these items is not available to user agents, including assistive technology. 25. On March 15, 2012, the revised regulations implementing Title III of the ADA took effect, imposing significant new obligations on inns, motels, hotels and other “places of lodging,” specifically, 28 C.F.R. § 36.302(e)(i) provides that: Reservations made by places of lodging. A public accommodation that owns, leases (or leases to), or operates a place of lodging shall, with respect to reservations made by any means, including by telephone, in person, or by a third party --- (i) Modify its policies, practices, or procedures to ensure that individuals with disabilities can make reservations for accessible guest rooms during the same hours and in the same manner as individuals who do not need accessible rooms; (ii) Identify and describe accessible features in the hotels and guest rooms offered through its reservations service in enough detail to reasonably permit individuals with disabilities to assess independently whether a given hotel or guest room meets his or her accessibility needs; (iii) Ensure that accessible guest rooms are held for use by individuals with disabilities until all other guest rooms of that type; (iv) Reserve, upon request, accessible guest rooms or specific types of guest rooms and ensure that the guest rooms requested are blocked and removed from all reservation systems; and (v) Guarantee that the specific accessible guest room or guest rooms reserved through its reservations service is held for the reserving customer, regardless of whether a specific room is held in response to reservations made by others 26. Hotels are required to identify and describe all accessible features in the hotel and guest rooms; “[t]his requirement is essential to ensure individuals with disabilities receive information they need to benefit from the services offered by the place of lodging.” 28 C.F.R. Part 36, Appx. A. Moreover, “a public accommodation’s designation of a guest room as ‘accessible’ does not ensure necessarily that the room complies with all of the 1991 Standards.” 28 C.F.R. Part 36, Appx. A. Labeling a guest room as “accessible” or “ADA” is not sufficient. Accordingly, Defendant is required to set forth specific accessible features and not merely recite that a guest room is “accessible” or “ADA compliant” or list accessibility features that may (or may not) be offered within a particular room. 27. For hotels in buildings constructed after the effective date of 1991, such as many of Defendant’s hotels the regulations provide that it is sufficient to advise that the hotel itself is fully ADA compliant, and for each accessible guest room, to specify the room type, the type of accessible bathing facility in the room, and the communications features in the room. 28 C.F.R. Part 36, Appx. A. For hotels built before the effective date in 1991, there is detailed information relating to the description of individual accessibility features that the hotel is also required to disclose. 28. In promulgating these new requirements, it is clear that the intention of the Department of Justice is to ensure that individuals with disabilities should be able to reserve hotel rooms with the same efficiency, immediacy, and convenience as those who do not need accessible guest rooms. 28 C.F.R. Part 36, Appx. A. STATEMENT OF FACTS Defendant’s Barriers on Its Website 29. Defendant offers the commercial website https://www.bedfordpostinn.com/ to the public. The website offers features which should allow all consumers to access the goods and services which Defendant offers in connection with their physical location. The goods and services offered by Defendant include, but are not limited to the following, which allow consumers to: find information about hotel location and hours of operation, various promotions, dining and entertainment options, including on-site restaurants, pool access, yoga workshops, private group events and access to various other goods and services. 30. It is, upon information and belief, Defendant’s policy and practice to deny Plaintiff, along with other blind or visually-impaired users, access to Defendant’s Website, and to therefore specifically deny the goods and services that are offered and integrated with Defendant’s hotel. Due to Defendant’s failure and refusal to remove access barriers to its website, Plaintiff and visually-impaired persons have been and are still being denied equal access to Defendant’s’ hotel and the numerous goods, services, and benefits offered to the public through the Website. 31. Plaintiff is a visually-impaired and legally blind person, who cannot use a computer without the assistance of screen-reading software. Plaintiff is, however, a proficient JAWS screen-reader user and uses it to access the Internet. Plaintiff has visited the Website on separate occasions using the JAWS screen-reader. 32. During Plaintiff’s visits to the Website, the last occurring in August, 2019, Plaintiff encountered multiple access barriers that denied Plaintiff full and equal access to the facilities, goods and services offered to the public and made available to the public; and that denied Plaintiff the full enjoyment of the facilities, goods, and services of the Website, as well as to the facilities, goods, and services of Defendant’s physical location in New York by being unable to learn more information on the hotel location and hours, information about Defendant’s products and services like the different types of dining and entertainment options, on-site restaurants, pool access, yoga workshops, private group events, and access to various other goods and services. 33. While attempting to navigate the Website, Plaintiff encountered multiple accessibility barriers for blind or visually-impaired people that include, but are not limited to, the following: a. Lack of Alternative Text (“alt-text”), or a text equivalent. Alt-text is an invisible code embedded beneath a graphical image on a website. Web accessibility requires that alt-text be coded with each picture so that screen-reading software can speak the alt-text where a sighted user sees pictures, which includes captcha prompts. Alt-text does not change the visual presentation, but instead a text box shows when the mouse moves over the picture. The lack of alt-text on these graphics prevents screen readers from accurately vocalizing a description of the graphics. As a result, visually-impaired Bativia Downs’ customers are unable to determine what is on the website, browse, look for hotel location and hours of operation, various promotions, and access to various other goods and services; b. Empty Links That Contain No Text causing the function or purpose of the link to not be presented to the user. They can introduce confusion for keyboard and screen-reader users; c. Redundant Links where adjacent links go to the same URL address which results in additional navigation and repetition for keyboard and screen-reader users; d. Linked Images Missing Alt-text, which causes problems if an image within a link contains no text and that image does not provide alt-text. A screen reader then has no content to present the user as to the function of the link, including information contained in PDFs. Defendant Must Remove Barriers To Its Website 34. Due to the inaccessibility of Defendant’s Website, blind and visually- impaired customers such as Plaintiff, who need screen-readers, cannot fully and equally use or enjoy the facilities, goods, and services Defendant offers to the public on its Website. The access barriers Plaintiff encountered have caused a denial of Plaintiff’s full and equal access in the past, and now deter Plaintiff on a regular basis from accessing the Website. 35. These access barriers on Defendant’s Website have deterred Plaintiff from visiting Defendant’s physical hotel location, and enjoying them equal to sighted individuals because: Plaintiff was unable to find the location and hours of operation of Defendant’s physical hotel on its Website and other important information, preventing Plaintiff from visiting the location, access to promotions, and access to various other goods and services such as finding information about dining and entertainment options, its on-site restaurants, pool access, yoga workshops, and private group events. 36. If the Website was equally accessible to all, Plaintiff could independently navigate the Website and complete a desired transaction as sighted individuals do. 37. Through his attempts to use the Website, Plaintiff has actual knowledge of the access barriers that make these services inaccessible and independently unusable by blind and visually-impaired people. 38. Because simple compliance with the WCAG 2.0 Guidelines would provide Plaintiff and other visually-impaired consumers with equal access to the Website, Plaintiff alleges that Defendant has engaged in acts of intentional discrimination, including but not limited to the following policies or practices: a. Constructing and maintaining a website that is inaccessible to visually-impaired individuals, including Plaintiff; b. Failure to construct and maintain a website that is sufficiently intuitive so as to be equally accessible to visually-impaired individuals, including Plaintiff; c. Failing to take actions to correct these access barriers in the face of substantial harm and discrimination to blind and visually-impaired consumers, such as Plaintiff, as a member of a protected class. 39. Defendant therefore uses standards, criteria or methods of administration that have the effect of discriminating or perpetuating the discrimination of others, as alleged herein. 40. The ADA expressly contemplates the injunctive relief that Plaintiff seeks in this action. In relevant part, the ADA requires: In the case of violations of . . . their title, injunctive relief shall include an order to alter facilities to make such facilities readily accessible to and usable by individuals with disabilities . . . Where appropriate, injunctive relief shall also include requiring the . . . modification of a policy . . . 42 U.S.C. § 12188(a)(2). 41. Because Defendant’s Website has never been equally accessible, and because Defendant lacks a corporate policy that is reasonably calculated to cause its Website to become and remain accessible, Plaintiff invokes 42 U.S.C. § 12188(a)(2) and seeks a permanent injunction requiring Defendant to retain a qualified consultant acceptable to Plaintiff (“Agreed Upon Consultant”) to assist Defendant to comply with WCAG 2.0 guidelines for Defendant’s Website. Plaintiff seeks that their permanent injunction requires Defendant to cooperate with the Agreed Upon Consultant to: a. Train Defendant’s employees and agents who develop the Website on accessibility compliance under the WCAG 2.0 guidelines; b. Regularly check the accessibility of the Website under the WCAG 2.0 guidelines; c. Regularly test user accessibility by blind or vision-impaired persons to ensure that Defendant’s Website complies under the WCAG 2.0 guidelines; and, d. Develop an accessibility policy that is clearly disclosed on Defendant’s Websites, with contact information for users to report accessibility-related problems. 42. If the Website was accessible, Plaintiff and similarly situated blind and visually-impaired people could independently view the different types of various promotions, access various other goods and services, locate Defendant’s hotel location and hours of operation, and shop for and otherwise research related goods and services available via the Website such as dining and entertainment options, including on-site restaurants, pool access, yoga workshops, and private group events. 43. Although Defendant may currently have centralized policies regarding maintaining and operating its Website, Defendant lacks a plan and policy reasonably calculated to make them fully and equally accessible to, and independently usable by, blind and other visually-impaired consumers. 44. Defendant has, upon information and belief, invested substantial sums in developing and maintaining their Website and has generated significant revenue from the Website. These amounts are far greater than the associated cost of making their Website equally accessible to visually impaired customers. 45. Without injunctive relief, Plaintiff and other visually-impaired consumers will continue to be unable to independently use the Website, violating their rights. Defendant’s Website and Compliance with Requirement to Describe Accessibility Features 46. Defendant owns and operates a hotel in New York. This location also offers dining and entertainment options and other amenities, including on-site restaurants, pool access, yoga workshops, and private group events. 47. Defendant’s Website offers features to the public that should allow all consumers to access the facilities and services that it offers about their hotel. The Website is heavily integrated with their hotel, serving as their gateway. 48. It is, upon information and belief, Defendant’s policy and practice to deny Plaintiff, along with other blind or visually-impaired users, using Defendant’s Website access to information through their reservation system relating to the availability of ADA compliant rooms and handicap accessible features of the hotel, and to therefore specifically deny the goods and services that are offered and integrated with Defendant’s hotel. Due to Defendant’s failure and refusal to add information through their reservation system relating to its accessibility for visually-impaired persons on their Website, Plaintiff and visually-impaired persons have been and are still being denied equal access to Defendant’s hotel and the numerous goods, services, and benefits offered to the public at Defendant’s 49. Plaintiff is a visually-impaired and legally blind person, who cannot use a computer without the assistance of screen-reading software. Plaintiff is, however, a proficient JAWS screen-reader user and uses it to access the Internet. Plaintiff has visited the Defendant’s Website on separate occasions using the JAWS screen-reader. 50. During Plaintiff’s visits to the Website, last occurring in August, 2019, Plaintiff was not able to determine from the reservation system on the Website what ADA compliant features, if any, the hotel offers and whether the guest rooms have handicap accessible facilities or communications equipment in the guest rooms suitable to blind or visually-impaired persons. As a result, Plaintiff has been denied full and equal access to the facilities, goods and services offered to the public and made available to the public; and that denied Plaintiff the full enjoyment of the facilities, goods, and services of Defendant’s physical location in New York State by being unable to learn any information about the accessibility features of the hotel or its guest rooms. Defendant Must Include Information Relating to ADA Compliant Rooms and Handicap Accessibility Features Through Its Website Reservation System 51. Due to the lack of information relating to the accessibility features of Defendant’s hotel through the reservation system on the Website, blind and visually- impaired customers such as Plaintiff, who need screen-readers, cannot fully and equally use or enjoy the facilities, goods, and services Defendant offers to the public in their hotel. The access barriers Plaintiff encountered have caused a denial of Plaintiff’s full and equal access in the past, and now deter Plaintiff on a regular basis using the services that the hotel offers to the public because of the lack of information on accessibility through the reservation system on the Website. Plaintiff intends to visit Defendant’s hotel or book rooms in Defendant’s hotel in the future if the Plaintiff was able to learn about the accessibility of Defendant’s hotel and guest rooms for blind and vision-impaired persons through the reservation system on their website and those accessibility features meet the needs of the Plaintiff. 52. These access barriers on Defendant’s Website reservation system have deterred Plaintiff from visiting Defendant’s physical location, and enjoying them equal to sighted individuals because: Plaintiff was unable to find information on the Website reservation system relating to the accessibility of the hotel guest rooms for blind and visually-impaired people and other important information, preventing Plaintiff from reserving a room at the hotel, staying at the hotel and using the facilities of the hotel including its dining and entertainment options, including on-site restaurants, pool access, yoga workshops, and private group events. 53. If the hotel and the Website reservation system were equally accessible to all, Plaintiff could independently navigate the Website and complete a desired transaction as sighted individuals do. 54. Through visiting the Website, Plaintiff has actual knowledge of the lack of information on accessibility features available on the reservation system on the Website that result in making the services and facilities of the hotel inaccessible and independently unusable by blind and visually-impaired people. 55. Because simple compliance with the provisions of the ADA relating to providing information about accessibility features of the hotel and the guest rooms on its Website reservation system would provide Plaintiff and other visually-impaired consumers with equal access to the services and facilities at Defendant’s hotel, Plaintiff alleges that Defendant has engaged in acts of intentional discrimination, including, but not limited to, the failure to provide information on its Website reservation system sufficient to advise that the hotel is fully ADA compliant, and for each accessible guest room, to specify the room type, the type of accessible facility in the room, and the communications features in the room. 56. Defendant therefore use standards, criteria or methods of administration that have the effect of discriminating or perpetuating the discrimination of others, as alleged 57. The ADA expressly contemplates the injunctive relief that Plaintiff seeks in this action. In relevant part, the ADA requires: In the case of violations of . . . this title, injunctive relief shall include an order to alter facilities to make such facilities readily accessible to and usable by individuals with disabilities . . . Where appropriate, injunctive relief shall also include requiring the . . . modification of a policy . . . 42 U.S.C. § 12188(a)(2). 58. Because Defendant’s Website reservation system has never included the required information, and because Defendant lacks a corporate policy that is reasonably calculated to cause the Website reservation system to include the required information relating to accessibility, Plaintiff invokes 42 U.S.C. § 12188(a)(2) and seeks a permanent injunction requiring Defendant to retain a qualified consultant acceptable to Plaintiff (“Agreed Upon Consultant”) to assist Defendant to comply with the ADA regulations requiring certain accessibility information to be included on Defendant’s Website reservation system. Plaintiff seeks that their permanent injunction requires Defendant to cooperate with the Agreed Upon Consultant to: a. Train Defendant’s employees and agents who develop the Website for accessibility and compliance to identify and describe accessible features in the hotel and guest rooms on the Website reservation system and a statement that the hotel is fully ADA compliant, and for each accessible guest room, to specify the room type, the type of accessible facility in the room including a detailed description of the features of such facility so that a blind or visually-impaired person can determine if the features meet such person’s needs, and the communications features in the room including a detailed description of the communications features so that a blind or visually-impaired person can independently determine if the features meet such person’s needs, including, but not limited to: 1. Whether Defendant’s employees and agents such as managers, bell staff, doormen, concierges, transportation providers, security personnel, front desk and other staff are trained to assist blind and vision-impaired guests with basic needs such as: completing the hotel registration; learning about and completing service requests like laundry, dry cleaning, valet, shipping, etc.; reviewing the hotel bill and charges; counting and identifying currency; using a signature guide or template in conjunction with their credit card; using a passcard-type of key; luggage rooms, business center, pool, rest rooms; orienting guests to hotel and guest room layouts; location of fire alarms, emergency exits and equipment; heating and air conditioning controls; TV remote controls; message retrieval system; automated wake-up systems; and safe deposit box. 2. Whether Defendant accepts guide dogs and, if so, if there are any charges associated with the guide dogs, their policies with respect to guide dogs and if there are any rest areas for guide dogs. 3. Whether the hotel provides a braille and/or large print menu for restaurants and, in the alternative, if they have trained staff to read the menu to blind or vision-impaired guests. 4. Whether or not emergency exit signs are compliant with ADAAG1 requirements and emergency evacuation plans and information are provided in braille and large print. 1 ADA Accessibility Guidelines promulgated by the United States Access Board 5. Whether or not all accessible signage complies with the requirements of the ADAAG. 6. Whether or not the stairs, escalators and elevators comply with ADAAG standards, such as braille for floor numbers in the elevator and a verbal annunciator for each floor. 7. Whether or not the hotel has removed or protected protruding objects which protrude more than 4” into walkways and hallways such as drinking fountains, fire extinguishers, and planters and if they provide cane detectable warnings for the underside of stairways. 8. Whether or not the guest rooms contain tactile and large print thermostat controls and talking/large print clocks. 9. Whether or not signage in the hotel can be easily located by blind and vision-impaired persons with 2” minimum height raised letters and braille characters centered at 60” above the finished floor to indicate floor numbers, rest rooms, lobby, vending and ice machines and all other hotel facilities and amenities. b. Regularly check the accessibility of the Website and its reservation system under the WCAG 2.0 guidelines; c. Regularly test user accessibility by blind or vision-impaired persons to ensure that Defendant’s Website and the reservation system complies under the WCAG 2.0 guidelines; and d. Regularly check the hotel and the guest rooms to ensure that the accessibility features that they describe on its website reservation system are in fact available and properly maintained. 59. If the ADA-required information is included on the Website reservation system, Plaintiff and similarly situated blind and visually-impaired people could independently determine through use of the Website if Defendant’s hotel and guest rooms are ADA compliant and if the facilities described relating the facilities and communications equipment in guest rooms are acceptable to the Plaintiff and similarly situated blind and visually-impaired people 60. Although Defendant may currently have centralized policies regarding maintaining and operating its Website and the inclusion of information on the Website, Defendant lacks a plan and policy reasonably calculated to include the ADA-required information on the Website reservation system to make such information fully and equally accessible to, and independently usable by, blind and other visually-impaired consumers. 61. Defendant has, upon information and belief, invested substantial sums in developing and maintaining the Website and has generated significant revenue from the Website. These amounts are far greater than the associated cost of including the information required under the ADA regulations on the Website reservation system in order to make its facilities and guest rooms equally accessible to visually impaired customers. 62. Without injunctive relief, Plaintiff and other visually-impaired consumers will continue to be unable to independently use the Website reservation system to obtain information relating to ADA accessibility of the hotel and their guest rooms, violating their CLASS ACTION ALLEGATIONS 63. Plaintiff, on behalf of himself and all others similarly situated, seeks to certify a nationwide class under Fed. R. Civ. P. 23(a) and 23(b)(2): all legally blind individuals in the United States who have attempted to access Defendant’s Website to obtain the ADA-required accessibility information and as a result have been denied access to the equal enjoyment of goods and services offered in Defendant’s physical location, during the relevant statutory period. 64. Plaintiff, on behalf of himself and all others similarly situated, seeks to certify a New York State subclass under Fed. R. Civ. P. 23(a) and 23(b)(2): all legally blind individuals in the State of New York who have attempted to access Defendant’s Website to obtain the ADA-required information and as a result have been denied access to the equal enjoyment of goods and services offered in Defendant’s physical location, during the relevant statutory period. 65. Plaintiff, on behalf of himself and all others similarly situated, seeks to certify a New York City subclass under Fed. R. Civ. P. 23(a) and 23(b)(2): all legally blind individuals in the City of New York who have attempted to access Defendant’s Website to obtain the ADA-required information and as a result have been denied access to the equal enjoyment of goods and services offered in Defendant’s physical location, during the relevant statutory period. 66. Common questions of law and fact exist amongst Class, including: a. Whether Defendant’s Website reservation system contains the information on accessibility required under the ADA regulations; b. Whether Defendant’s Website is a “place or provider of public accommodation” under the NYSHRL or NYCHRL; c. Whether Defendant’s Website denies the full and equal enjoyment of its goods, services, facilities, privileges, advantages, or accommodations to people with visual disabilities, violating the ADA; and d. Whether Defendant’s Website denies the full and equal enjoyment of its goods, services, facilities, privileges, advantages, or accommodations to people with visual disabilities, violating the NYSHRL or NYCHRL. 67. Plaintiff’s claims are typical of the Class. The Class, similarly to the Plaintiff, are severely visually impaired or otherwise blind, and claim that Defendant has violated the ADA, NYSHRL or NYCHRL by failing to include the ADA-required information on the Website reservation system so individuals with disabilities can independently assess if Defendant’s hotel or guest rooms meet the accessibility needs of the Plaintiff and the Class. 68. Plaintiff will fairly and adequately represent and protect the interests of the Class Members because Plaintiff has retained and is represented by counsel competent and experienced in complex class action litigation, and because Plaintiff has no interests antagonistic to the Class Members. Class certification of the claims is appropriate under Fed. R. Civ. P. 23(b)(2) because Defendant has acted or refused to act on grounds generally applicable to the Class, making appropriate both declaratory and injunctive relief with respect to Plaintiff and the Class as a whole. 69. Alternatively, class certification is appropriate under Fed. R. Civ. P. 23(b)(3) because fact and legal questions common to Class Members predominate over questions affecting only individual Class Members, and because a class action is superior to other available methods for the fair and efficient adjudication of their litigation. 70. Judicial economy will be served by maintaining their lawsuit as a class action in that it is likely to avoid the burden that would be otherwise placed upon the judicial system by the filing of numerous similar suits by people with visual disabilities throughout the United States. FIRST CAUSE OF ACTION VIOLATIONS OF THE ADA, 42 U.S.C. § 12181 et seq. 71. Plaintiff, on behalf of himself and the Class Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 72. Section 302(a) of Title III of the ADA, 42 U.S.C. § 12101 et seq., provides: No individual shall be discriminated against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation by any person who owns, leases (or leases to), or operates a place of public accommodation. 42 U.S.C. § 12182(a). 73. Defendant’s hotel is a place of public accommodation within the definition of Title III of the ADA, 42 U.S.C. § 12181(7)(A). Defendant’s Website is a service, privilege, or advantage of Defendant’s hotel. The Website is a service that is integrated with the Defendant’s hotel and is a gateway thereto. 74. Under Section 302(b)(1) of Title III of the ADA, it is unlawful discrimination to deny individuals with disabilities the opportunity to participate in or benefit from the goods, services, facilities, privileges, advantages, or accommodations of an entity. 42 U.S.C. § 12182(b)(1)(A)(i). 75. Under Section 302(b)(1) of Title III of the ADA, it is unlawful discrimination to deny individuals with disabilities an opportunity to participate in or benefit from the goods, services, facilities, privileges, advantages, or accommodation, which is equal to the opportunities afforded to other individuals. 42 U.S.C. § 12182(b)(1)(A)(ii). 76. Under Section 302(b)(2) of Title III of the ADA, unlawful discrimination also includes, among other things: [A] failure to make reasonable modifications in policies, practices, or procedures, when such modifications are necessary to afford such goods, services, facilities, privileges, advantages, or accommodations to individuals with disabilities, unless the entity can demonstrate that making such modifications would fundamentally alter the nature of such goods, services, facilities, privileges, advantages or accommodations; and a failure to take such steps as may be necessary to ensure that no individual with a disability is excluded, denied services, segregated or otherwise treated differently than other individuals because of the absence of auxiliary aids and services, unless the entity can demonstrate that taking such steps would fundamentally alter the nature of the good, service, facility, privilege, advantage, or accommodation being offered or would result in an undue burden. 42 U.S.C. § 12182(b)(2)(A)(ii)-(iii). 77. The acts alleged herein constitute violations of Title III of the ADA, and the regulations promulgated thereunder. Plaintiff, who is a member of a protected class of persons under the ADA, has a physical disability that substantially limits the major life activity of sight within the meaning of 42 U.S.C. §§ 12102(1)(A)-(2)(A). Furthermore, Plaintiff has been denied full and equal access to the ADA-required information on the Website reservation system, and, as a result, has not been provided services that are provided to other patrons who are not disabled, and has been provided services that are inferior to the services provided to non-disabled persons. Defendant has failed to take any prompt and equitable steps to remedy its discriminatory conduct. These violations are ongoing. 78. Under 42 U.S.C. § 12188 and the remedies, procedures, and rights set forth and incorporated therein, Plaintiff, requests relief as set forth below. SECOND CAUSE OF ACTION VIOLATIONS OF THE NYSHRL 79. Plaintiff, on behalf of himself and the New York State Sub-Class Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth 80. N.Y. Exec. Law § 296(2)(a) provides that it is “an unlawful discriminatory practice for any person, being the owner, lessee, proprietor, manager, superintendent, agent or employee of any place of public accommodation . . . because of the . . . disability of any person, directly or indirectly, to refuse, withhold from or deny to such person any of the accommodations, advantages, facilities or privileges thereof.” 81. Defendant’s physical hotel is located in the State of New York and constitute a place of public accommodation within the definition of N.Y. Exec. Law § 292(9). Defendant’s Website is a service, privilege or advantage of Defendant. Defendant’s Website is a service that is heavily integrated with the physical location and is a gateway thereto. 82. Defendant is subject to New York Human Rights Law because it owns and operates its physical location and Website. The Defendant is a person within the meaning of N.Y. Exec. Law § 292(1). 83. Defendant is violating N.Y. Exec. Law § 296(2)(a) in refusing to include the ADA-required information on the Website reservation system, causing the Website and the services integrated with Defendant’s physical location to be completely inaccessible to the blind. This inaccessibility denies blind patrons full and equal access to the facilities, goods and services that Defendant makes available to the non-disabled public. 84. Under N.Y. Exec. Law § 296(2)(c)(i), unlawful discriminatory practice includes, among other things, “a refusal to make reasonable modifications in policies, practices, or procedures, when such modifications are necessary to afford facilities, privileges, advantages or accommodations to individuals with disabilities, unless such person can demonstrate that making such modifications would fundamentally alter the nature of such facilities, privileges, advantages or accommodations being offered or would result in an undue burden." 85. Under N.Y. Exec. Law § 296(2)(c)(ii), unlawful discriminatory practice also includes, “a refusal to take such steps as may be necessary to ensure that no individual with a disability is excluded or denied services because of the absence of auxiliary aids and services, unless such person can demonstrate that taking such steps would fundamentally alter the nature of the facility, privilege, advantage or accommodation being offered or would result in an undue burden.” 86. Readily available, well-established guidelines exist on the Internet for including the ADA-required information on websites making such websites accessible to the blind and visually impaired. Incorporating the basic components to make the Website reservation system include the ADA-required information would neither fundamentally alter the nature of Defendant’s business nor result in an undue burden to Defendant. 87. Defendant’s actions constitute willful intentional discrimination against the class on the basis of a disability in violation of the NYSHRL, N.Y. Exec. Law § 296(2) in that Defendant has: a. constructed and maintained a website that does not contain the ADA-required information on its reservation system making their hotel inaccessible to blind class members with knowledge of the discrimination; and/or b. failed to take actions to correct the lack of the ADA-required information in the face of substantial harm and discrimination to blind class members. 88. Defendant has failed to take any prompt and equitable steps to remedy their discriminatory conduct. These violations are ongoing. 89. Defendant discriminates, and will continue in the future to discriminate against Plaintiff and New York State Sub-Class Members on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, accommodations and/or opportunities of Defendant’s Website and their physical location under § 296(2) et seq. and/or its implementing regulations. Unless the Court enjoins Defendant from continuing to engage in these unlawful practices, Plaintiff and the Sub- Class Members will continue to suffer irreparable harm. 90. Defendant’s actions were and are in violation of New York State Human Rights Law and therefore Plaintiff invokes his right to injunctive relief to remedy the discrimination. 91. Plaintiff is also entitled to compensatory damages, as well as civil penalties and fines under N.Y. Exec. Law § 297(4)(c) et seq. for each and every offense. 92. Plaintiff is also entitled to reasonable attorneys’ fees and costs. 93. Under N.Y. Exec. Law § 297 and the remedies, procedures, and rights set forth and incorporated therein Plaintiff prays for judgment as set forth below. THIRD CAUSE OF ACTION VIOLATIONS OF THE NYCHRL 94. Plaintiff, on behalf of himself and the New York City Sub-Class Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth 95. N.Y.C. Administrative Code § 8-107(4)(a) provides that “It shall be an unlawful discriminatory practice for any person, being the owner, lessee, proprietor, manager, superintendent, agent or employee of any place or provider of public accommodation, because of . . . disability . . . directly or indirectly, to refuse, withhold from or deny to such person, any of the accommodations, advantages, facilities or privileges thereof.” 96. Defendant’s hotel is a place of public accommodation within the definition of N.Y.C. Admin. Code § 8-102(9), and the Website is a service that is integrated with their establishments. 97. Defendant is subject to NYCHRL because it owns and operates a physical location in New York and the Website, making the Defendant a person within the meaning of N.Y.C. Admin. Code § 8-102(1). 98. Defendant is violating N.Y.C. Administrative Code § 8-107(4)(a) in refusing to update the Website and remove access barriers to its hotel by failing to include the ADA-required information on its reservation system, causing the services integrated with their physical location to be completely inaccessible to the blind. The inaccessibility denies blind patrons full and equal access to the facilities, goods, and services that Defendant makes available to the non-disabled public. 99. Defendant is required to “make reasonable accommodation to the needs of persons with disabilities . . . any person prohibited by the provisions of [§ 8-107 et seq.] from discriminating on the basis of disability shall make reasonable accommodation to enable a person with a disability to . . . enjoy the right or rights in question provided that the disability is known or should have been known by the covered entity.” N.Y.C. Admin. Code § 8-107(15)(a). 100. Defendant’s actions constitute willful intentional discrimination against the Sub-Class on the basis of a disability in violation of the N.Y.C. Administrative Code § 8- 107(4)(a) and § 8-107(15)(a) in that Defendant has: a. constructed and maintained a website that does not contain the ADA-required information on its reservation system making their hotel inaccessible to blind class members with knowledge of the discrimination; and/or b. constructed and maintained a website that is inaccessible to blind class members with knowledge of the discrimination; and/or c. constructed and maintained a website that is not sufficiently intuitive and/or obvious that is inaccessible to blind class members; and/or d. failed to take actions to correct the lack of the ADA-required information in the face of substantial harm and discrimination to blind class members. 101. Defendant has failed to take any prompt and equitable steps to remedy their discriminatory conduct. These violations are ongoing. 102. As such, Defendant discriminates, and will continue in the future to discriminate against Plaintiff and members of the proposed class and subclass on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, accommodations and/or opportunities of the Website and their establishments under § 8-107(4)(a) and/or its implementing regulations. Unless the Court enjoins Defendant from continuing to engage in these unlawful practices, Plaintiff and members of the class will continue to suffer irreparable harm. 103. Defendant’s actions were and are in violation of the NYCHRL and therefore Plaintiff invokes his right to injunctive relief to remedy the discrimination. 104. Plaintiff is also entitled to compensatory damages, as well as civil penalties and fines under N.Y.C. Administrative Code § 8-120(8) and § 8-126(a) for each offense as well as punitive damages pursuant to § 8-502. 105. Plaintiff is also entitled to reasonable attorneys’ fees and costs. 106. Under N.Y.C. Administrative Code § 8-120 and § 8-126 and the remedies, procedures, and rights set forth and incorporated therein Plaintiff prays for judgment as set forth below. FOURTH CAUSE OF ACTION DECLARATORY RELIEF 107. Plaintiff, on behalf of himself and the Class and New York State and City Sub-Classes Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 108. An actual controversy has arisen and now exists between the parties in that Plaintiff contends, and is informed and believes that Defendant denies, that its Website contains access barriers denying blind customers the full and equal access to the goods, services and facilities of its Website and by extension its physical location and that the Website does not contain the ADA-required information on its reservation system denying blind customers the full and equal access to the goods, services and facilities of the Website and by extension their physical location, which Defendant owns, operates and controls, fails to comply with applicable laws including, but not limited to, Title III of the Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y. Exec. Law § 296, et seq., and N.Y.C. Admin. Code § 8-107, et seq. prohibiting discrimination against the blind. 109. A judicial declaration is necessary and appropriate at this time in order that each of the parties may know their respective rights and duties and act accordingly. PRAYER FOR RELIEF WHEREFORE, Plaintiff respectfully requests the Court grant the following relief: a. A preliminary and permanent injunction to prohibit Defendant from violating the Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y. Exec. Law § 296, et seq., N.Y.C. Administrative Code § 8-107, et seq., and the laws of New York; b. A preliminary and permanent injunction requiring Defendant to take all the steps necessary to make its Website into full compliance with the requirements set forth in the ADA, and its implementing regulations, so that the Website is readily accessible to and usable by blind individuals c. A preliminary and permanent injunction requiring Defendant to take all the steps necessary to make the Website reservation system into full compliance with the requirements set forth in the ADA, and its implementing regulations, so that the Website contains the ADA-required information making their hotel and guest rooms accessible to and usable by blind and vision-impaired individuals; d. A declaration that Defendant owns, maintains and/or operates the Website and the Website reservation system in a manner that discriminates against the blind and vision-impaired and which fails to provide access for persons with disabilities as required by the Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y. Exec. Law § 296, et seq., N.Y.C. Administrative Code § 8-107, et seq., and the laws of New York e. An order certifying the Class and Sub-Classes under Fed. R. Civ. P. 23(a) & (b)(2) and/or (b)(3), appointing Plaintiff as Class Representative, and his attorneys as Class Counsel; f. Compensatory damages in an amount to be determined by proof, including all applicable statutory and punitive damages and fines, to Plaintiff and the proposed class and subclasses; g. Pre- and post-judgment interest; h. An award of costs and expenses of the action together with reasonable attorneys’ and expert fees; and i. Such other and further relief as this Court deems just and proper. DEMAND FOR TRIAL BY JURY Pursuant to Fed. R. Civ. P. 38(b), Plaintiff demands a trial by jury on all questions of fact the Complaint raises. Dated: Fort Lee, New Jersey August 21, 2019 ZARE KHOROZIAN LAW LLC s/Zare Khorozian, Esq. 1047 Anderson Avenue Fort Lee, NJ 07024 Tel: 201.957.7269 Fax: 201.224.9841 [email protected] GOTTLIEB & ASSOCIATES s/Jeffrey M. Gottlieb Jeffrey M. Gottlieb (JG-7905) Dana L. Gottlieb (DG-6151) GOTTLIEB & ASSOCIATES 150 East 18th Street, Suite PHR New York, New York 10003 Tel: 212.228.9795 Fax: 212.982.6284 [email protected] [email protected] [email protected]
civil rights, immigration, family
DLe9C4cBD5gMZwczMiVB
DECEIVE N FEB 06 2015 D X U.S.D.C. S.D. N.Y. CASHIERS Case No. : : Plaintiffs, : FLSA COLLECTIVE : ACTION and RULE -against- : 23 CLASS ACTION : COMPLAINT : : Jury Trial : Demanded : Defendants. : X Plaintiffs CAMILO MARTINEZ and ZANATIEL FLORES (hereinafter, 1. Plaintiffs allege that, pursuant to the Fair Labor Standards Act, as 2. Plaintiffs further allege that, pursuant to the New York Labor Law, they JURISDICTION AND VENUE 3. This Court has jurisdiction over this controversy pursuant to 29 U.S.C. 4. Venue is proper in the Southern District pursuant to 28 U.S.C. § 1391 PARTIES 5. Plaintiffs are each residents of Bronx County, New York. 6. Defendant ZON-BRONX is a domestic business corporation organized 2 8. Defendant ZON-WESTCHESTER is a domestic limited liability company 9. The Corporate Defendants operate multiple restaurants in New York City 10. At all relevant times, defendant ROBERTO PACIULLO has been the 11. At all relevant times, defendant TONY DORMA has been a manager 3 12. The Individual Defendants each exercised control over the terms and 13. The Individual Defendants are present on the premises of the Corporate 14. Upon information and belief, at all times relevant to the allegations in this 15. Defendants employed Plaintiff, CAMILO MARTINEZ, in both Bronx 416. Defendants employed Plaintiff, ZANATIEL FLORES, in both New York 17. The work performed by Plaintiffs was directly essential to the business 18. Defendants knowingly and willfully failed to pay Plaintiffs their lawfully 19. Defendants knowingly and willfully failed to pay Plaintiffs their lawfully 20. Plaintiffs have satisfied all conditions precedent to the institution of this STATEMENT OF FACTS 21. The Individual Defendants actively participate in the day-to-day operation the Corporate Defendants. For instance, the Individual Defendants personally 22. The Individual Defendants must approve all crucial business decisions, 5 23. Upon information and belief, the Corporate Defendants are associated as a 24. Upon information and belief, the Corporate Defendants each engage in 25. Upon information and belief, the Corporate Defendants are controlled by 26. The performance of Plaintiffs' job responsibilities, as well as the 27. Defendants employed Plaintiff CAMILO MARTINEZ as a non-exempt 28. In or about May 2010, the Individual Defendants transferred Plaintiff to 6 29. In or about September 2013, Defendants re-hired Plaintiff to work as a 30. Plaintiff continued to work in such capacity until his employment came to 31. Plaintiff worked over forty (40) hours per week. 32. During the entirety of the relevant employment period, Plaintiff worked 33. Throughout the entirety of the relevant employment period, Plaintiff was 34. Beginning in or about January 2013 and continuing through in or about on 735. Upon being re-hired in or about September 2013 and continuing through 36. Defendants hired Plaintiff ZANATIEL FLORES on or about January 10, 37. In or about 2011, Defendants promoted Plaintiff to the non-exempt 38. In or about August 2014, Defendants transferred Plaintiff to work as a 39. Plaintiff continuously worked for the Defendants in such capacity until his 40. Plaintiff worked over forty (40) hours per week. 41. Throughout the entirety of his employment, Plaintiff worked six (6) days 8 42. Throughout the entirety of his employment, Plaintiff was not paid proper 43. Beginning in or about January 2011 and continuing through in or about 44. Beginning in or about May 2011 and continuing through in or about 9 46. Beginning in or about June 2012 and continuing through in or about 47. Beginning in or about January 2013 and continuing through the remainder 48. Defendants knowingly and willfully operated their business with a policy 1050. At all relevant times, upon information and belief, and during the course COLLECTIVE ACTION ALLEGATIONS 51. Plaintiffs bring this action individually and as class representatives on 52. The collective action class is SO numerous that joinder of all members is 11 53. Plaintiffs will fairly and adequately protect the interests of the Collective 54. This action should be certified as a collective action because the 55. A collective action is superior to other available methods for the fair and 56. Questions of law and fact common to the members of the collective action 12 Action Members within the meaning of the FLSA; b. Whether the Defendants failed to keep true and accurate wage and hour records for all hours worked by Plaintiffs and the Collective Action Members; c. What proof of hours worked and pay received is sufficient where the employer fails in its duty to maintain wage and hour records; d. Whether the Defendants failed to pay Plaintiffs and the Collective Action Members overtime compensation for all hours worked in excess of forty (40) hours per workweek, in violation of the FLSA and the regulations promulgated thereunder; e. Whether the Defendants' violations of the FLSA are willful as that terms is used within the context of the FLSA; and, f. Whether the Defendants are liable for all damages claimed hereunder, including but not limited to compensatory, liquidated and statutory damages, interest, attorneys' fees, and costs and disbursements. 57. Plaintiffs know of no difficulty that will be encountered in the 58. Plaintiffs and others similarly situated have been substantially damaged by 13 59. Plaintiffs sue on their own behalf and on behalf of a class of persons under 60. Plaintiffs bring their New York Labor Law claims on behalf of all persons 61. The persons in the Class identified herein are SO numerous that joinder of 62. The claims of Plaintiffs are typical of the claims of the Class, and a class 1464. Plaintiffs have committed themselves to pursuing this action and have 65. Plaintiffs will fairly and adequately protect the interests of the NY Class 66. Plaintiffs recognize that any resolution of a class action lawsuit, including 67. Plaintiffs have the same interests in this matter as all other members of the 68. There are questions of law and fact common to the Class which 15 members within the meaning of the New York Labor Law; b. Whether the Defendants failed to keep true and accurate wage and hour records for all hours worked by Plaintiffs and the Class members; c. What proof of hours worked and pay received is sufficient where the employer fails in its duty to maintain wage and hour records; d. Whether the Defendants failed to pay Plaintiffs and the Class members overtime compensation for all hours worked in excess of forty (40) hours per workweek, in violation of the New York Labor Law and the regulations promulgated thereunder; e. Whether the Defendants failed to pay Plaintiffs and the Class members "spread of hours" premium for each day their shift exceeded ten (10) hours, in violation of the New York Labor Law and the regulations promulgated thereunder; f. Whether the Defendants' violations of the New York Labor Law are willful as that terms is used within the context of the New York Labor Law; and, g. Whether the Defendants are liable for all damages claimed hereunder, including but not limited to compensatory, liquidated and statutory damages, interest, costs, attorneys' fees, and costs and disbursements. 16 COUNT I [Violation of the Fair Labor Standards Act] 69. Plaintiffs re-allege and re-aver each and every allegation and statement 70. At all relevant times, upon information and belief, the Corporate 71. At all relevant times, Defendants employed Plaintiffs and the Collective 72. Upon information and belief, the Corporate Defendants, individually and 73. Plaintiffs and the Collective Action Members were entitled to be paid at 74. Defendants failed to pay Plaintiffs and the Collective Action Members 75. At all relevant times, Defendants had, and continue to have a policy and 1776. Defendants knowingly and willfully disregarded the provisions of the 77. As a result of the Defendants' failure to properly record, report, credit 78. Defendants failed to properly disclose or apprise Plaintiffs and the 79. As a direct and proximate result of Defendants' violation of the FLSA, 80. Due to the reckless, willful and unlawful acts of the Defendants, Plaintiffs 18 COUNT II [Violation of the New York Labor Law] 82. Plaintiffs re-allege and re-aver each and every allegation and statement 83. At all relevant times, the Defendants employed Plaintiffs and the Class 84. Defendants knowingly and willfully violated the rights of Plaintiffs and 85. Employers are required to pay a "spread of hours" premium of one (1) 86. Defendants knowingly and willfully violated the rights of Plaintiffs and 87. Defendants failed to properly disclose or apprise Plaintiffs and the Class 88. Defendants failed to furnish Plaintiffs and the Class members with a 19 89. Defendants failed to keep true and accurate records of hours worked by 90. Defendants failed to establish, maintain, and preserve for not less than six 91. At the time of their hiring, Defendants failed to notify Plaintiffs and the 92. Due to the Defendants' New York Labor Law violations, Plaintiffs and the 93. Plaintiffs and the Class members are also entitled to liquidated damages 20 WHEREFORE, Plaintiffs CAMILO MARTINEZ and ZANATIEL FLORES, on (a) An award of unpaid overtime compensation due under the FLSA and New York Labor Law; (b) An award of unpaid "spread of hours" premium due under the New York Labor Law; (c) An award of liquidated damages as a result of Defendants' failure to pay overtime compensation pursuant to 29 U.S.C. § 216; (d) An award of liquidated damages as a result of Defendants' failure to pay overtime compensation and "spread of hours" premium pursuant to the New York Labor Law and the New York State Wage Theft Prevention Act; (e) An award of civil penalties pursuant to the New York State Wage Theft Prevention Act; (f) An award of prejudgment and post-judgment interest; (g) An award of costs and expenses associated with this action, together with reasonable attorneys' and expert fees; and (h) Such other and further relief as this Court determines to be just and proper. 21Pursuant to Rule 38(b) of the Federal Rules of Civil Procedure, Plaintiff demands February 6, 2015 Respectfully submitted, CILENTI & COOPER, PLLC Attorneys for Plaintiffs 708 Third Avenue - 6th Floor New York, NY 10017 T. (212) 209-3933 F. (212) 209-7102 By: M Giustino (Justin) Cilenti (GC2321) 22 I, Camilo Martinez, am an employee formerly employed by 01/21 , ,2015 Camilo Martinee s GIUSTINO CILENTI Notary Public, State of New York No. 02CI6240824 Qualified in New York County Commission Expires May 9, 2015 I, Zanatiel Cloves Gomez am an employee formerly employed by 01/21 ,2015 , Zanated F Gome GIUSTINO CILENTI Notary Public, State of New York No. 02CI6240824 Qualified in New York County Commission Expires May 9, 2015
employment & labor
T-HvEIcBD5gMZwczagQA
IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION LAURA BRISCOE AND KRISTIN MAGIERSKI, on behalf of themselves and all others similarly situated, No. JURY TRIAL DEMANDED Plaintiffs, v. HEALTH CARE SERVICE CORPORATION; and BLUE CROSS AND BLUE SHIELD OF ILLINOIS. Defendants. ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) CLASS ACTION COMPLAINT Plaintiffs Laura Briscoe and Kristin Magierski (collectively, the “Plaintiffs”), on behalf of themselves and all others similarly situated persons (“Class,” defined below), by and through undersigned counsel, bring this Class Action Complaint against Health Care Service Corporation (“HCSC”) and its operating division Blue Cross and Blue Shield of Illinois (“BCBSIL”) (collectively referred to as “HCSC” or “Defendants”). Plaintiffs hereby allege upon personal knowledge as to themselves and their own acts, and upon information and belief as to all other matters, based upon, inter alia, the investigation undertaken by their attorneys, as follows: SUMMARY OF THE CASE 1. Defendants have wrongfully denied and continue to deny Plaintiffs and the members of the Class access to and coverage for a vital women’s preventive service – breastfeeding support, supplies and counseling – which coverage is mandated by The Patient Protection and Affordable Care Act (the “ACA”) (as amended by the Health Care and Education Reconciliation Act of 2010 (“HCERA”) and other laws). 2. A key directive of the ACA was that all individual and group health plans would provide access to and coverage for preventive health care benefits.1 As stated by the U.S. Department of Health & Human Services (“HHS”), prior to the enactment of the ACA “too many Americans did not get the preventive care they need to stay healthy, avoid or delay the onset of disease, and reduce health care costs, [and,] [o]ften because of cost, Americans used preventive services at about half the recommended rate.” See http://www.hhs.gov/healthcare/facts-and-features/fact-sheets/aca-rules-on-expanding-access-to- preventive-services-for-women/index.html (last visited 9/7/16). 3. In addition to the policy of promoting preventive health benefits for all, the ACA specifically recognized the need to address the unique preventive health needs of women throughout their lives. Id. Building upon the ACA’s women’s preventive health service mandate, on August 1, 2011 HHS adopted its Health Resources and Services Administration’s 1 The only exception is health insurance plans that are grandfathered. To be classified as a “Grandfathered Plan” plans must have (1) been in existence prior to March 23, 2010; (2) refrained from making significant changes to the benefits or plan participants’ costs since that time; and (3) had at least one person enrolled in the plan on March 23, 2010 and continually covered at least one individual since that date. While there is no specific termination date for grandfathered status, it is expected that eventually all plans will lose their grandfathered status. As of 2014, only about a quarter of workers with employer sponsored coverage participated in Grandfathered Plans. H0059257.10 2 (“HRSA”) Health Plan Guidelines for Women’s Preventive Services (“HHS Guidelines”) which require access to and coverage for certain women’s preventive services by most non- Grandfathered Health Plans starting with the first plan or policy year beginning on or after August 1, 2012. 4. The HHS Guidelines, which were recommended by the independent Institute of Medicine (“IOM”) and based on scientific evidence, ensure women’s accessibility to a comprehensive set of preventive services, including health services related to breastfeeding support, supplies and counseling. Under the HHS Guidelines, pregnant and postpartum women must have access to comprehensive lactation support and counseling provided by a trained provider during pregnancy and/or in the postpartum period (“Comprehensive Lactation Benefits”), as well as breastfeeding equipment. See HHS Guidelines, http://hrsa.gov/womensguidelines/ (last visited 9/21/2016). 5. According to the Centers for Disease Control and Prevention (“CDC”), “[b]reastfeeding, with its many known health benefits for infants, children, and mothers, is a key strategy to improve public health.” http://www.cdc.gov/breastfeeding/ pdf/ 2016breastfeedingreportcard.pdf (emphasis added). 6. While the protection, promotion and support of breastfeeding have been a national public policy for over 25 years, the CDC, the American Academy of Pediatrics and the enactment of the ACA with its Comprehensive Lactation Benefits coverage have brought breastfeeding to the forefront of women’s health issues. 7. As the then HHS Secretary Kathleen Sebelius announced in July 2012: Aug. 1, 2012 ushers in a new day for women’s health when, for the first time ever, women will have access to eight new services at no out-of- pocket cost to keep them healthier…..This benefit will take effect for millions of adult and adolescent women over the course of the next year— H0059257.10 3 and it’s just one of many benefits of the health care law that let women and their doctors, not insurance companies, make decisions about a woman’s care. …. Instead of letting insurance companies decide what care women receive, the health care law requires insurers to cover these preventive services in new plans beginning Aug. 1. …Women’s health decisions shouldn’t be made by politicians or insurance companies. Rather than wasting time refighting old political battles, this Administration is moving forward and putting women in control of their own health care. If women are going to take care of their families and friends, they have to take care of themselves. The Affordable Care Act is making it easier for women to do that by making health care more accessible and affordable for millions of American women and families. “Giving Women Control Over Their Health Care,” Posted July 31, 2012, By Kathleen Sebelius, Secretary of Health and Human Services, http://wayback.archive-it.org/3909/ 20150925141312/http://www.hhs.gov/healthcare/facts/blog/2012/07/prevention073112.html (last visited 9-7-2016) (emphasis added). 8. Contrary to the ACA, the HHS Guidelines, and Secretary Sebelius’ expressed confidence that insurance companies could no longer dictate women’s health decisions, Defendants are denying Plaintiffs and the members of the Class, the ACA mandated access to and coverage for Comprehensive Lactation Benefits from trained providers for insured pregnant and postpartum women. 9. Instead, Defendants (in their capacities as both insurers and third-party administrators of self-insured plans) have employed the following scheme to circumvent the ACA mandates: H0059257.10 4 (A) Defendants do not establish a network of trained providers of Comprehensive Lactation Benefits.2 (B) Why? If Defendants do not establish a network and women are not provided a network as part of their insurance plan, one of three things occurs: i. Women forego Comprehensive Lactation Benefits because they are unable to pay out-of-pocket, ergo, Defendants never have to administer and pay for the preventive service; or, ii. Women pay out-of-pocket for Comprehensive Lactation Benefits, never seek reimbursement from Defendants, ergo, Defendants never have to administer or pay for the preventive service; or, iii. Women pay out-of-pocket for Comprehensive Lactation Benefits, seek reimbursement, and get either no or partial reimbursement, ergo, Defendants minimize their cost related to the preventive service, and force women to pay out-of-pocket. (C) Because of Defendants’ failure to provide in-network trained providers, Plaintiffs and the members of the Class are forced to either forego the Comprehensive Lactation Benefits preventive service or go out-of-network to get it. It is not by Plaintiffs’ and the Class members’ own choosing to go “out-of-network.” It is of 2 Comprehensive Lactation Support is unlike other preventive services. For example, prior to the ACA’s enactment, medical services such as male prostate exams were typically not covered by insurers even when such services were provided by in-network urologists. After the ACA’s enactment, such services were deemed preventive services that are covered at no cost when provided by in-network providers. For Comprehensive Lactation Support, such services were not, prior to the ACA, covered health benefits and there were no established networks of trained providers. Defendants failed to establish networks of trained providers in the wake of the ACA’s mandate thereby circumventing the ACA’s preventive service provisions requiring women access to and coverage for Comprehensive Lactation Support. H0059257.10 5 Defendants’ making. Yet, Defendants exploit their wrongful conduct by, at best, reimbursing only a portion of the out-of-pocket costs or flatly denying any reimbursement or coverage for Comprehensive Lactation Benefits, because Plaintiffs and the members of the Class used “out-of-network” providers. 10. The scheme, coupled with the Defendants’ other tactics to avoid giving women access to and coverage for Comprehensive Lactation Benefits, violates the ACA and their duties to Plaintiffs and the members of the Class. 11. Plaintiffs are enrolled in health care plans (“health care plans” or “plans”) insured or administered by Defendants, which health care plans include Employee Welfare Benefit Plans as that term is defined in 29 U.S.C. § 1002(1)(A), as well as individual and family health care plans offered directly by Defendant, or on an insurance exchange pursuant to the applicable provisions of the ACA (“ACA Exchanges”). Based on the Defendants’ conduct and the claims alleged herein, Plaintiffs on behalf of themselves and the members of the Class seek to put an end to, and secure monetary redress for, Defendants’ wrongful and harmful conduct. Such conduct is done in flagrant disregard of the ACA and the right it created for women to access preventive health benefits. 12. Such conduct violates: the ACA; the ACA’s anti-discrimination provisions prohibiting discrimination on the basis of gender; the plan documents which incorporate by reference the ACA’s preventive service provisions; and, the Employee Retirement Income Security Act (“ERISA”). Defendants also have been unjustly enriched at Plaintiffs’ and the Class’s expense. Plaintiffs seek monetary and injunctive relief for themselves and the members of the Class to stop and redress the substantial harms inflicted by Defendants. H0059257.10 6 PARTIES Plaintiffs. 13. Plaintiff Laura Briscoe (“Briscoe”) is an adult individual residing in Chicago, IL. Plaintiff Briscoe is, and was, at all relevant times, insured by a non-grandfathered BCBSIL plan through her employer, The Field Museum. After the birth of her child in November 2014, Plaintiff Briscoe sought coverage from BCBSIL for comprehensive lactation support, supplies and counseling, but was issued only partial reimbursement resulting in an out-of-pocket expenditure of $40. 14. Plaintiff Kristin Magierski (“Magierski”) is an adult individual residing in Chicago, IL. Plaintiff Magierski is, and was, at all relevant times, insured by a non- grandfathered individual BCBSIL Preferred Gold PPOSM plan that she purchased directly through BCBSIL. After the birth of her child in April 2016, Plaintiff Magierski sought coverage from BCBSIL for comprehensive lactation support, supplies and counseling, but was denied coverage and not issued any reimbursement, resulting in an out-of-pocket expenditure of $245. Defendants. 15. Defendant Health Care Service Corporation (“HCSC”) is an Illinois Mutual Legal Reserve Company and independent licensee of the Blue Cross and Blue Shield Association with its headquarters located at 300 East Randolph Street, Chicago, Illinois. HCSC states that it is the largest customer-owned health insurer in the United States and fourth largest overall insurer operating through “our Blue Cross and Blue Shield® Plans in Illinois, Montana, New Mexico, Oklahoma and Texas.” See http://www.hcsc.com/overview.html (last visited 10/25/2016). HCSC also states that it serves more than 15 million members across five states, Illinois, Montana, New Mexico, Oklahoma and Texas. HCSC’s employer group market segment makes up 12 million H0059257.10 7 of HCSC’s more than 15 million members. http://www.hcsc.com/leadership.html (last visited 10/28/2016). 16. Defendant Blue Cross and Blue Shield of Illinois (“BCBSIL”), a division of Defendant HCSC, is a health insurance company with its principal place of business is located at 300 East Randolph Street, Chicago, Illinois. BCBSIL states that it is the largest health insurance company in Illinois with offices statewide including in Downtown Chicago, Rockford, Quincy, Danville, Naperville, Springfield, Jacksonville, Downers Grove and Marion. BCBSIL states that it provides more than 8.1 million members with health plans. http://www.bcbsil.com/company- info (last visited 10/28/2016). 17. In addition to Defendant BCBSIL, Defendant HCSC also operates through four other insurance divisions: (a) Blue Cross and Blue Shield of Texas (“BCBSTX”), a division of Defendant HCSC, is a health insurance company with its headquarters in Richardson, TX. BCBSTX states that it is Texas’ largest health insurer, and in addition to its headquarters in Richardson, TX, it maintains regional offices in Houston, Austin and Lubbock and 22 customer service centers throughout TX. See http://www.bcbstx.com/company-info/who-we-are; http://www.bcbstx.com/company-info/who-we-are/customer-service (last visited 10/29/2016). BCBSTX provides more than 5.1 million members with health plans. See http://www.hcsc.com/statistics.html (last visited 10/29/2016). (b) Blue Cross and Blue Shield of Montana (“BCBSMT”), a division of Defendant HCSC, is a health insurer and benefits administrator in H0059257.10 8 Montana, with its headquarters at 3645 Alice Street, Helena, MT. BCBSMT states that it is the largest insurer in Montana, provides more than 250,000 members with health plans statewide, and, in addition to its headquarters in Helena, has six regional offices in Billings, Missoula, Bozeman, Great Falls, Butte, and Kalispell. See https://www.bcbsmt.com/company-info/who-we-are (last visited 10/28/2016). (c) Blue Cross and Blue Shield of Oklahoma (“BCBSOK”), a division of Defendant HCSC, is a health insurer and benefits administrator in Oklahoma, with its headquarters at 1400 S. Boston, Tulsa, OK. BCBSMT states that it has more than 700,000 members with health plans statewide, and, in addition to its headquarters in Tulsa, it has a regional office in Oklahoma City. See http://www.bcbsok.com/company-info (last visited 10/29/2016). (d) Blue Cross and Blue Shield of New Mexico (“BCBSNM”), a division of Defendant HCSC, is a health insurance company in New Mexico with its headquarters at 4373 Alexander Blvd NE, Albuquerque, NM (Mailing Address: 5701 Balloon Fiesta Parkway NE, Albuquerque, NM 87113). See http://www.bcbsnm.com/contact-us (last visited 10/29/2016). BCBSNM provides more than 462,000 members with health plans. See http://www.hcsc.com/statistics.html (last visited 10/29/2016). 18. Defendant HCSC, operating through its Blue Cross and Blue Shield® Plans in Illinois, Montana, New Mexico, Oklahoma and Texas (BCBSIL, BCBSTX, BCBSMT, H0059257.10 9 BCBSOK, BCBSNM) provides group and individual health insurance plans that are subject to the ACA. 19. Defendant HCSC, operating through BCBSIL, BCBSTX, BCBSMT, and BCBSOK, also offers and administers health insurance plans directly to individuals through the Exchanges,3 including the following ACA Exchange Plans in 2016, among others: (a) Defendant BCBSIL: Blue Choice Preferred Bronze PPOSM ; Blue Choice Preferred Silver PPOSM; Blue Choice Preferred Gold PPOSM; Blue Choice Preferred Security PPOSM; Blue Cross Blue Shield Basic, a Multi-State PlanSM; Blue Cross Blue Shield Solution, a Multi-State PlanSM; Blue Cross Blue Shield Premier, a Multi-State PlanSM; Blue FocusCare BronzeSM; Blue FocusCare SilverSM; Blue FocusCare GoldSM; Blue Precision Bronze HMOSM; Blue Precision Silver HMOSM; Blue Precision Gold HMOSM; Blue Precision Platinum HMOSM; BlueCare Direct BronzeSM; BlueCare Direct SilverSM; BlueCare Direct GoldSM (b) BCBSTX: Blue Advantage Plus BronzeSM; Blue Advantage Plus SilverSM; Blue Advantage Plus GoldSM; Blue Advantage Bronze HMOSM; Blue Advantage Silver HMOSM; Blue Advantage Gold HMOSM 3 Under the ACA, starting in 2014, individuals were required to buy health insurance or face penalties. To facilitate that, the ACA requires every state to offer a public marketplace for its residents to research and purchase health insurance, the Exchange. States have a few options: a state may choose to create and run its own exchange; or, if a state decides not to run its own exchange, residents of that state may shop on an exchange that will be run by the federal government; or, a state may partner with the federal government, and the state and federal government share responsibility for operating that state’s exchange. No matter what each state decides to do, an Exchange is available to residents in every state and the health insurance plans that are made available on the Exchange are ACA Exchange Plans. Among other things, the ACA provides tax credits and subsidies for individuals who qualify, to help make insurance more affordable to them, when they purchase insurance on the Exchange. H0059257.10 10 (c) BCBSMT: Blue Preferred Bronze PPOSM; Blue Preferred Silver PPOSM; Blue Preferred Gold PPOSM; Blue Focus Bronze POSSM; Blue Focus Silver POSSM; Blue Focus Gold POSSM (d) BCBSOK: Blue Preferred Bronze PPOSM; Blue Preferred Silver PPOSM; Blue Advantage Bronze PPOSM; Blue Advantage Silver PPOSM; Blue Advantage Gold PPOSM 20. Defendant HCSC, operating through BCBSIL and BCBSNM, provides health care plans for the Federal Employees Health Benefits Program (“FEHBP”), including the following plans: (a) Defendant BCBSIL’s Health Maintenance Organization Plan, provided under BCBSIL’s contract (CS 2929) with the United States Office of Personnel Management (“OPM”). See https://www.opm.gov/healthcare- insurance/ healthcare/plan-information/plan-codes/2016/brochures/73- 869.pdf (last visited 10/28/2016). (b) BCBSNM’s BlueHMO Preferred (Formerly Lovelace Health Plan administered by BCBSNM), provided under BCBSNM’s contract (CS 1911) with OPM. 21. Whenever in this Complaint reference is made to any act, deed or transaction of a Defendant, the allegation is imputed to its officers, directors, agents, employees or representatives. JURISDICTION AND VENUE 22. This Court has subject matter jurisdiction over this action based on diversity of citizenship under the Class Action Fairness Act and 28 U.S.C. § 1332(d)(2). The amount in H0059257.10 11 controversy, exclusive of interest and costs, exceeds the sum or value of five million dollars ($5,000,000) and is a class action in which members of the Class are citizens of states different from Defendants. Further, greater than two-thirds of the members of the Class reside in states other than the state in which Defendants are citizens. 23. The Court also has federal question subject matter jurisdiction based on the ACA claims asserted herein. 24. In addition, this action is brought by Plaintiffs pursuant to ERISA § 502(a)(3), 29 U.S.C. § 1132(a)(3), to remedy Defendants’ violations of ERISA §§ 404(a) and 405(a), 29 U.S.C. §1104(a) and § 1105(a). This Court has subject matter jurisdiction pursuant to 28 U.S.C. § 1331 and ERISA § 502(e)(1), 29 U.S.C. § 1132(e)(1). Moreover, ERISA § 502(e)(2), 29 U.S.C. § 1132(e)(2), provides for nationwide service of process. All Defendants are residents of the United States and subject to service in the United States, and this Court therefore has personal jurisdiction over them. Venue is proper in this district pursuant to ERISA § 502(e)(2), 29 U.S.C. § 1132(e)(2) and 28 U.S.C. § 1391(b), because Defendants reside or may be found in this district. 25. This Court also has personal jurisdiction over Defendants pursuant to Fed. R. Civ. P. 4(k)(1)(A) because they would all be subject to the jurisdiction of a court of general jurisdiction in this District. Each Defendant systematically and continuously conducts business in Illinois and otherwise has minimum contacts with Illinois sufficient to establish personal jurisdiction. Each Defendant is authorized to do business and is conducting business throughout the United States, including in this District, authorized to market and sell, and have in fact marketed and sold health insurance and healthcare products to citizens in this District, has sufficient minimum contacts with the various states of the United States, including this District, H0059257.10 12 and/or sufficiently avails itself of the markets of the various states of the United States, including in this District, through its promotion, sales, and marketing within the United States, including in this District, to render the exercise of personal jurisdiction by this Court permissible. 26. Venue is proper in this District under 28 U.S.C. § 1391(b) because a substantial part of the events giving rise to this action occurred in this District and Defendants regularly conduct and transact business in this District and are therefore subject to personal jurisdiction in this District. Venue is also proper because Defendants are authorized to conduct business in this District and have intentionally availed themselves of the laws and markets within this District through promotion, marketing, and sales in this District. FACTUAL ALLEGATIONS A. Breastfeeding is a National Public Health Policy. 27. The protection, promotion and support of breastfeeding have been a national public policy for over 25 years. In October 2000, former Surgeon General David Satcher, M.D., Ph.D. issued the HHS Blueprint for Action on Breastfeeding, then reiterating the commitment of previous Surgeons General to support breastfeeding as a public health goal. See http://www.pnmc-hsr.org/wp-content/uploads/2011/01/BreastfeedingBlueprint.pdf (last visited 9/21/2016). 28. Breastfeeding, with its many known health benefits for infants, children, and mothers, is a key strategy to improve public health. According to the CDC, breastfeeding is one of the most effective preventive measures mothers can take to protect their health and that of their children. CDC, Strategies to Prevent Obesity and Other Chronic Diseases: The CDC Guide to Strategies to Support Breastfeeding Mothers and Babies. Atlanta: U.S. Department of Health H0059257.10 13 and Human Services, 2013, available at: http://www.cdc.gov/breastfeeding/pdf/BF-Guide- 508.PDF (last visited 9/7/2016). 29. In 2011, Regina M. Benjamin, M D., M.B.A. Vice Admiral U.S. Public Health Service Surgeon General and Kathleen Sebelius the then HHS Secretary jointly issued the HHS Call to Action specifying the society-wide responsibilities to encourage and support breastfeeding (“HHS Call to Action”). HHS, The Surgeon General's Call to Action to Support U.S. Department of Health and Human Services. The Surgeon General's Call to Action to Support Breastfeeding. 2011, available at: http://www.ncbi.nlm.nih.gov/books/NBK52682/pdf/ Bookshelf_NBK52682.pdf (last visited 9/7/2016). 30. Further, numerous prominent medical organizations, including but not limited to, the American Academy of Pediatrics, the American Academy of Family Physicians, the American College of Obstetricians and Gynecologists, the American College of Nurse- Midwives, the American Dietetic Association, and the American Public Health Association, recommend that breastfeeding commence immediately upon birth and continue uninterrupted until the child’s first birthday. HHS Call to Action, supra, p. 4. 31. Therefore, access to and coverage for Comprehensive Lactation Benefits advances the long held public policy goal to improve the health of Americans by increasing access and diminishing the cost barriers to sustained breastfeeding during the first year of a child’s life. As detailed in the HHS Call to Action: (a) the American Academy of Pediatrics stated, "Human milk is species- specific, and all substitute feeding preparations differ markedly from it, making human milk uniquely superior for infant feeding. Exclusive breastfeeding is the reference or normative model against which all alternative feeding methods must H0059257.10 14 be measured with regard to growth, health, development, and all other short- and long-term outcomes." HHS Call to Action, supra, p. 5. (b) “The health effects of breastfeeding are well recognized and apply to mothers and children in developed nations such as the United States as well as to those in developing countries. Breast milk is uniquely suited to the human infant's nutritional needs and is a live substance with unparalleled immunological and anti-inflammatory properties that protect against a host of illnesses and diseases for both mothers and children.” Id. at p. 1. (c) Quality sustained breastfeeding provides health benefits to the mother, including lowered risk of breast and ovarian cancers, and long term health benefits to the infant, which in turn enhance the health of society and decrease costs due to poor childhood and adult health. Breast-fed babies suffer lower rates of hospitalizations for lower respiratory tract diseases in the first year, gastrointestinal infection, acute ear infection, Sudden Infant Death Syndrome, childhood leukemia, asthma, type 2 diabetes, and childhood obesity. Id. at p. 2. 32. The HHS Call to Action also cited psychological, economic and environmental benefits attributed to breastfeeding. Specifically that: breastfeeding may reduce the risk of postpartum depression; families who follow optimal breastfeeding practices could save more than $1,200 to $1,500 a year in expenditures for infant formula in the first year alone; If 90% of the US families followed guidelines to breastfeed exclusively for six months, the US would save $13 billion annually from reduced direct medical and indirect costs4 and the cost of premature 4 Costs related to illnesses reduced or avoided through breast-feeding include: sudden infant death syndrome, hospitalizations for lower respiratory tract infection in infancy, atopic H0059257.10 15 death; if 80% of families followed the guidelines, $10.5 billion a year would be saved; and, environmentally, breastfeeding requires minimal additional resources (a small amount of additional calories is all that is required) compared to infant formula that requires a significant carbon footprint of energy to produce formula, paper containers to store and ship that largely end up in landfills and fuel to prepare, ship and store. Id. at pp. 3-4. 33. The importance of education is a central theme in the HHS Call to Action: “Unfortunately, education about breastfeeding is not always readily available to mothers nor easily understood by them. Many women rely on books, leaflets, and other written materials as their only source of information on breastfeeding, but using these sources to gain knowledge about breastfeeding can be ineffective, especially for low income women, who may have more success relying on role models. The goals for educating mothers include increasing their knowledge and skills relative to breastfeeding and positively influencing their attitudes about it.” HHS Call to Action, supra, p. 11 (emphasis added). 34. The HHS Call to Action also highlighted that mothers need “access to trained individuals who have established relationships with members of the health care community, are flexible enough to meet mother’s needs outside of the traditional work hours and locations, and provide consistent information.” Id. Yet, outside of the hospital setting, mothers “may have no means of identifying or obtaining the skilled support needed to address their concerns about lactation and breastfeeding; further, there may be barriers to reimbursement for needed lactation care and services.” HHS, Call to Action, supra, p. 25. 35. According to the HHS Call to Action, International Board Certified Lactation Consultants (“IBCLCs”) are credentialed health care professionals specializing in the clinical management of breastfeeding, are the “only health care professionals certified in lactation dermatitis, childhood leukemia, childhood obesity, childhood asthma and type 1 diabetes mellitus. H0059257.10 16 management,” and are certificated by the International Board of Lactation Consultant Examiners which operates “under the direction of the U.S. National Commission for Certifying Agencies and maintains rigorous professional standards.” Id. at p. 27. IBCLCs work in many health care settings, such as hospitals, birth centers, physicians’ offices, public health clinics, and their own offices. There are over 15,000 certified IBCLCs in the United States; average charges range from $120 - $350 per session, based on location. 36. In 2013, the CDC set objectives, illustrated in the chart below, to promote, support, and ultimately increase breastfeeding rates in the United States by 2020. See CDC, Strategies to Prevent Obesity and Other Chronic Diseases: The CDC Guide to Strategies to Support Breastfeeding Mothers and Babies. Atlanta: HHS; 2013, available at: http://www.cdc.gov/breastfeeding/pdf/BF-Guide-508.PDF (last visited 9/7/2016). 37. Over the past few decades, the rate of breastfeeding has increased, but disparities have persisted. “Research suggests that 1) race and ethnicity are associated with breastfeeding regardless of income, and 2) income is associated with breastfeeding regardless of race or ethnicity.” Id. at p. 9. H0059257.10 17 Wall Street Journal, 5 Reasons American Women Won’t Breastfeed, April 14, 2014, available at: http://blogs.wsj.com/briefly/2014/04/14/5-reasons-american-women-wont-breastfeed/ (last visited 9/21/ 2016). 38. As reported on September 3, 2016 by The New York Times Editorial Board, in “America’s Shocking Maternal Deaths,” the rate at which women die during pregnancy or shortly after childbirth has risen materially in the United States, with the United States having the second-highest maternal mortality rate among 31 members of the Organization for Economic Cooperation and Development; only Mexico had a higher rate. For example, in Texas “the maternal mortality rate doubled from 17.7 per 100,000 live births in 2000 to 35.8 in 2014. Compare that with Germany, which had 4.1 deaths per 100,000 live births in 2014.” As the article asserted: “A big part of the problem is the inequality embedded in America’s health care system. The [ACA] made health insurance more available, but millions of families still cannot afford the care they need.” The inequality of the United States health care system exists directly because of conduct of the type alleged herein: insurers’ bolstering their bottom lines by avoiding costs of mandated women’s health care services and shifting the cost, which is more than just dollars and cents, to women. H0059257.10 18 39. Addressing the pervasive disparities that existed in the American health care system (and continue to) and securing for all women and families the immense health benefits of breastfeeding are the impetuses of the preventive service mandates of the ACA and its inclusion of providing access to and coverage of Comprehensive Lactation Benefits. B. Breastfeeding and Comprehensive Lactation Benefits Are Time-Sensitive. 40. Importantly, and obviously, breastfeeding is an extremely time-sensitive event. Initiating breastfeeding within the first hours and days of a newborn’s life can significantly impact its success. HHS Call to Action, supra, pp. 21-22. 41. Moreover, the need for Comprehensive Lactation Benefits often arises days after birth, when the mother and child are home, and during this postpartum period the provision of Comprehensive Lactation Benefits is essential to the continuation of successful breastfeeding. Id. at p. 13. Further, continuation of breastfeeding upon illness or a mother’s return to work presents another critical milestone; it is at such times that a mother may seek Comprehensive Lactation Benefits, as well as access to breastfeeding pumps. Id. at pp. 29-32. 42. Lactation support, encouragement, education and counseling must be timely and occur during pregnancy, at the time of birth and until the child is weaned. Lactation equipment may be necessary immediately following birth, at one or several times during the first year, or continuously during the first year. Immediate access to lactation services and products is critical because the window to address such needs is narrow. C. Comprehensive Lactation Benefits Are a Preventive Service Required by the ACA. 43. The ACA provides the following in relevant part: A group health plan and a health insurance issuer offering group or individual health insurance coverage shall, at a minimum provide coverage for and shall not impose any cost sharing requirements for . . . (4) with respect to women, such additional preventive care H0059257.10 19 and screenings . . . as provided for in comprehensive guidelines supported by the Health Resources and Services Administration for purposes of this paragraph... 42 U.S.C. § 300gg-13(a)(4). 44. The required preventive services derive from recommendations made by four expert medical and scientific bodies – the U.S. Preventive Services Task Force (“USPSTF”), the Advisory Committee on Immunization Practices, the HRSA, and the Institute of Medicine committee on women’s clinical preventive services. The USPSTF is an independent panel of sixteen nationally recognized experts in primary care and prevention who systematically reviews the evidence of effectiveness and develops recommendations for clinical preventive services. The panel is convened by the Agency for Healthcare Research and Quality, which is part of HHS. Recommendations issued by the USPSTF are considered to be the "gold standard" for clinical preventive services. When analyzing a particular preventive service, the USPSTF evaluates the balance of potential benefits against harms, and then assigns a letter grade to the service. A letter grade of "A" or "B" means the service is recommended.5 In its Final Recommendation Statement issued in October 2008, USPSTF recommended “intervention during pregnancy and after birth to promote and support breastfeeding” with a grade B.6 45. Section 2713 of the Public Health Service Act states: “Non-grandfathered group health plans and health insurance coverage offered in the individual or group market are required to cover without the imposition of any cost-sharing requirements, the following items or services: Evidenced-based items or services that have in effect a rating of “A” or “B” in the current recommendations of the United States Preventive Services Task Force (USPSTF) with respect to the individual involved, 5 See USPSTF, available at http://www.uspreventiveservicestaskforce.org/ (last visited 5/ 11/2016). 6 See USPSTF, available at http://www.uspreventiveservicestaskforce.org/Page/Document/ UpdateSummaryFinal/breastfeeding-counseling (last visited 10/26/2016). H0059257.10 20 except for the recommendations of the USPSTF regarding breast cancer screening, mammography, and prevention issued in or around November 2009, which are not considered in effect for this purpose; * * * With respect to women, evidence-informed preventive care and screening provided for in comprehensive guidelines supported by HRSA, to the extent not included in certain recommendations of the USPSTF….” 46. The comprehensive HRSA Guidelines, Women’s Preventive Services: Required Health Plan Coverage Guidelines, were adopted and released on August 1, 2012, and expanded the previously required intervention to promote and support breastfeeding by requiring new plans, as of August 1, 2012, to cover comprehensive prenatal and postnatal lactation support and counseling, and breastfeeding equipment and supplies, such as breast pumps, for the duration of breastfeeding without co-payments, deductibles, or co-insurance.7 47. Section 1001 of the ACA amends § 2713 of the Public Health Services Act to provide that all non-grandfathered group health plans and health insurance issuers offering group or individual coverage are required to cover one hundred percent (100%) of the costs of certain recommended preventive services for women, including “comprehensive lactation support and counseling and costs of renting or purchasing breastfeeding equipment for the duration of breastfeeding.”8 48. The ACA requirement mandating comprehensive prenatal and postnatal lactation support, supplies, and counseling applies to all private plans – including individual, small group, 7See HHS, Women’s Preventive Services Guidelines, available at http://www.hrsa.gov/ womensguidelines/ (last visited 10/26/2016). 8 See FAQs About Affordable Care Act Implementation (Part XII), Q20, which states that “coverage of comprehensive lactation support and counseling and costs of renting or purchasing breastfeeding equipment extends for the duration of breastfeeding,” available at www.dol.gov/ebsa/faqs/faq-aca12.html and www.cms.gov/CCIIO/Resources/Fact-Sheets-and- FAQs/aca_implementation_faqs12.html (last visited 10/10/2016). H0059257.10 21 large group, and self-insured plans in which employers contract administrative services to a third party payer – with the exception of those plans that maintain “grandfathered” status.9 49. The DOL, HHS, and the Treasury Department (the “Departments”) are charged with establishing regulations and guidelines that specify the implementation of the ACA. The Departments have jointly prepared Frequently Asked Questions (“FAQs”) regarding the implementation of the ACA, including FAQs regarding preventive services and Comprehensive Lactation Benefits. These FAQs are publicly available, including through the DOL and CMS websites. 50. In the FAQs Part XXIX, dated October 23, 2015, the Departments reiterated previous guidance and “answer questions from stakeholders to help people understand the laws and benefit from them, as intended.” See https://www.dol.gov/sites/default/files/ebsa/about- ebsa/our-activities/resource-center/faqs/aca-part-xxix.pdf (last visited 10/18/2016). 51. Questions 1 through 5 of the FAQs Part XXIX, which specifically address Comprehensive Lactation Benefits under the ACA are provided here (emphasis added): Q1: Are plans and issuers required to provide a list of the lactation counseling providers within the network? Yes. The HRSA guidelines provide for coverage of comprehensive prenatal and postnatal lactation support, counseling, and equipment rental as part of their preventive service recommendations, including lactation counseling…group health plans subject to the Employee Retirement Income Security Act (ERISA)…must provide a Summary Plan Description (SPD) that describes provisions governing the use of network providers, the composition of the provider network, and whether, and under what circumstances, coverage is 9 To be classified as “grandfathered,” plans must have (1) been in existence prior to March 23, 2010; (2) refrained from making significant changes to the benefits or plan participants’ costs since that time; and (3) had at least one person enrolled in the plan on March 23, 2010 and continually covered at least one individual since that date. While there is no specific termination date for grandfathered status, it is expected that eventually all plans will lose their grandfathered status. As of 2014, only about a quarter of workers with employer sponsored coverage participated in grandfathered plans. H0059257.10 22 provided for out-of-network services …issuers of qualified health plans (QHPs) in the individual market Exchanges and the SHOPs currently must make their provider directories available online. Q2: My group health plan has a network of providers and covers recommended preventive services without cost sharing when such services are obtained in- network. However, the network does not include lactation counseling providers. Is it permissible for the plan to impose cost sharing with respect to lactation counseling services obtained outside the network? No. As stated in a previous FAQ, while nothing in the preventive services requirements under section 2713 of the PHS Act or its implementing regulations requires a plan or issuer that has a network of providers to provide benefits for preventive services provided out-of-network, these requirements are premised on enrollees being able to access the required preventive services from in-network providers…if a plan or issuer does not have in its network a provider who can provide a particular service, then the plan or issuer must cover the item or service when performed by an out-of-network provider and not impose cost sharing with respect to the item or service. Therefore, if a plan or issuer does not have in its network a provider who can provide lactation counseling services, the plan or issuer must cover the item or service when performed by an out-of-network provider without cost sharing. Q3: The State where I live does not license lactation counseling providers and my plan or issuer will only cover services received from providers licensed by the State. Does that mean that I cannot receive coverage of lactation counseling without cost sharing? No. Subject to reasonable medical management techniques, lactation counseling must be covered without cost sharing by the plan or issuer when it is performed by any provider acting within the scope of his or her license or certification under applicable State law. Lactation counseling could be provided by another provider type acting within the scope of his or her license or certification (for example, a registered nurse), and the plan or issuer would be required to provide coverage for the services without cost sharing. Q4: A plan or issuer provides coverage for lactation counseling without cost sharing only on an inpatient basis. Is it permissible for the plan or issuer to impose cost sharing with respect to lactation counseling received on an outpatient basis? No. If a recommendation or guideline does not specify the frequency, method, treatment, or setting for the provision of a recommended preventive service, then the plan or issuer may use reasonable medical management techniques to determine any such coverage limitations. However, it is not a reasonable medical H0059257.10 23 management technique to limit coverage for lactation counseling to services provided on an in-patient basis. Some births are never associated with a hospital admission (e.g., home births assisted by a nurse midwife), and it is not permissible to deny coverage without cost sharing for lactation support services in this case. Moreover, coverage for lactation support services without cost sharing must extend for the duration of the breastfeeding which, in many cases, extends beyond the in-patient setting for births that are associated with a hospital admission. Q5: Are plans and issuers permitted to require individuals to obtain breastfeeding equipment within a specified time period (for example, within 6 months of delivery) in order for the breastfeeding equipment to be covered without cost sharing? No. The requirement to cover the rental or purchase of breastfeeding equipment without cost sharing extends for the duration of breastfeeding, provided the individual remains continuously enrolled in the plan or coverage.10 52. Among other things, the FAQs confirm that: (a) Defendants are required to provide a list of network lactation consultants. (b) If a plan does not have in-network lactation consultant providers, the plan may not impose cost sharing for lactation consulting services obtained out of network. (c) Plans may not limit lactation counseling services without cost sharing to an inpatient basis. (d) Coverage for lactation support services must extend for the duration of breastfeeding. (e) Plans may not require individuals to obtain equipment within a specified time period, such as within six months of delivery, in order for it to be covered without cost sharing. 10 See CMS, “FAQs About Affordable Care Act Implementation (Part XXIX) And Mental Health Parity Implementation” (10/23/2015), Q1-5, available at: https://www.cms.gov/CCIIO/Resources/Fact-Sheets-and-FAQs/Downloads/FAQs-Part- XXIX.pdf (last visited 10/14/2016) (emphasis added). H0059257.10 24 53. Having in-network providers of the required preventive service is key and is highlighted in the following relevant subsections of 29 CFR 2590.715-2713(a)(3) ((titled “Coverage of preventive health services”)(emphasis added)): (3) Out-of-network providers - (i) Subject to paragraph (a)(3)(ii) of this section, nothing in this section requires a plan or issuer that has a network of providers to provide benefits for items or services described in paragraph (a)(1) of this section that are delivered by an out-of-network provider. Moreover, nothing in this section precludes a plan or issuer that has a network of providers from imposing cost-sharing requirements for items or services described in paragraph (a)(1) of this section that are delivered by an out-of-network provider. (ii) If a plan or issuer does not have in its network a provider who can provide an item or service described in paragraph (a)(1) of this section, the plan or issuer must cover the item or service when performed by an out-of-network provider, and may not impose cost sharing with respect to the item or service. 54. Plainly, if an insurer maintains a network of providers for Comprehensive Lactation Benefits, then an insured who elects or prefers to go to an out-of-network provider may have a cost imposed on her. Plaintiffs and the members of the Class, however, had no such choice. Yet, Defendants have forced Plaintiffs and the members of the Class to either forego the preventive services or go out-of-network and pay the price. That violates the ACA, the anti- discrimination provisions of the ACA, the terms of the plan documents and ERISA. D. Defendants Have Engaged in a Systemic Practice With Respect to Comprehensive Lactation Benefits that Violates the Preventive Service Mandates of the ACA. 55. Defendants provide, and serve as an administrator for, non-grandfathered health plans that are required to cover certain preventive health services and screenings mandated by the ACA, including Comprehensive Lactation Benefits, as alleged supra. H0059257.10 25 56. Defendants acknowledge that the ACA preventive services are to be provided at no out-of-pocket costs11: 57. In addition, HCSC’s health plans and plan documents set forth, in substantially the same manner, that each health plan provides preventive care benefits in accordance with the provisions of the ACA, including for breastfeeding support, supplies and consultation. For example, BCBSIL’s Small Group (1-50) PPO Plan, tracks specifically the ACA Preventive Services mandate, and lists breastfeeding comprehensive support as a preventive care service: 11 Source: http://hcsc2015srr.com/online-community-connect/; https://connect.bcbsil.com/cfs- file/__key/communityserver-blogs-components-weblogfiles/00-00-00-00-04/5008.What-Is- ACA_5F00_IL-_2800_1_2900_.png; https://connect.bcbstx.com/getting-health-insurance/b/ weblog/archive/2015/03/04/what-is-the-affordable-care-act-aca; http://bcbsmt2015srr.com/ online-community-connect/; http://bcbsok2015srr.com/online-community-connect/ (All last visited 10/29/2016). H0059257.10 26 58. With the expansion of women’s preventive services beginning August 1, 2012, “about 47 million women gained guaranteed access to additional preventive services without paying more at the doctor's office.” HHS, Affordable Care Act Rules on Expanding Access to H0059257.10 27 Preventive Services for Women, http://www.hhs.gov/healthcare/facts-and-features/fact- sheets/aca-rules-on-expanding-access-to-preventive-services-for-women/index.html (last visited 9/7/2016) (emphasis added). And, under the ACA provisions, the nearly 4 million children born annually in the United States and their mothers are entitled to timely, comprehensive lactation education and support. CDC, National Vital Statistics Report, Vol. 4, number 1, at p. 1 (Jan. 1, 2015) (available at: http://www.cdc.gov/nchs/data/nvsr/nvsr64/nvsr64_01.pdf (last visited 9/7/2016)). 59. Defendants, however, have prevented women from getting the guaranteed access to timely Comprehensive Lactation Benefits by circumventing the clear requirement that health plans provide, at no cost, Comprehensive Lactation Benefits as a preventive service, just like all other preventive services. 60. In contravention of the ACA’s preventive health services mandate and the Defendants’ plan documents, Defendants have failed to provide mandated preventive benefits coverage for Comprehensive Lactation Benefits to the detriment of plan members including by (among other things): (a) failing to establish a network of lactation consultants; (b) improperly attributing an out-of-network characterization to Comprehensive Lactation Benefits in response to insureds’ inquires and when such benefits are sought; (c) imposing major administrative barriers to insureds seeking to receive information about and access to Comprehensive Lactation Benefits; (d) failing to construct a list of in-network providers of Comprehensive Lactation Benefits; H0059257.10 28 (e) failing to provide any list of in-network providers of Comprehensive Lactation Benefits including failing to provide such list either by mail, through customer representatives that provide phone consultation to members, or through the Defendants’ website; and (f) providing inaccurate information to insureds, including through the Explanation of Benefits (“EOBs”), with respect to the cost of Comprehensive Lactation Benefits, stating a denial of coverage for 100% of the cost of Comprehensive Lactation Benefits, treating lactation as an out-of-network benefit, and advising the member that the provider may balance bill the member for the difference between (i) the cost charged by the provider and (ii) the amount allowed by the out of network benefit. 61. Defendants have, contrary to the plain intent and purpose of the ACA’s imposition of no-cost preventive services and the inclusion of Comprehensive Lactation Benefits as a preventive service, improperly shifted costs to the insured by failing to establish a network of providers of Comprehensive Lactation Benefits. 62. In addition to general administrative burdens, Defendants have exhibited a pattern of conduct intentionally designed to: (1) frustrate women’s exercise of the appeal rights and to encourage women to give up seeking reimbursement and (2) deny providers guidance that would aid other plan beneficiaries in seeking coverage or reimbursement. Such abuses include: inconsistent guidance from Defendants’ representatives, lack of timely responsiveness for pre- authorization or provider requests and changing purportedly applicable codes for Comprehensive Lactation Benefits. H0059257.10 29 63. Defendants have also wrongly erected significant administrative barriers that prevent and deter women from obtaining timely Comprehensive Lactation Benefits. Among these barriers, Defendants have failed to establish a network of providers and failed to provide plan participants with any list or directory that clearly disclose the in-network providers (if any) of Comprehensive Lactation Benefits.12 64. For example, HCSC’s division websites purportedly give insureds the ability to find providers via an online tool called Provider Finder®. However, Provider Finder® does not offer lactation, breastfeeding, IBCLC or other lactation consultation/breastfeeding counseling descriptions as a searchable “Provider Type” or “Provider Specialty,” as depicted on the following screenshots: 12 As alleged infra, insureds seeking the identity of a covered Comprehensive Lactation Benefit provider have been told to try to find one in a hospital or clinical practice group (obstetricians – gynecologists, pediatricians, and other providers of maternal and child care) without disclosure as to which hospital or clinical practice group, if any, provide lactation services. Physicians and clinicians who “are ambivalent about breastfeeding or who feel inadequately trained to assist patients with breastfeeding may be unable to properly counsel their patients on specifics about breastfeeding techniques, current health recommendations on breastfeeding, and strategies to combine breastfeeding and work.” HHS, Call to Action, supra, p. 15. In a recent study of obstetricians’ attitudes, 75% admitted they had either inadequate or no training in how to appropriately educate mothers about breastfeeding. The information on breastfeeding included in medical texts is often incomplete, inconsistent, and inaccurate.” Id. at p. 26. H0059257.10 30 Search performed at https://public.hcsc.net/providerfinder/search.do?corpEntCd=IL1& nextPage=networkplan&residencestate= (last visited 10/28/2016). H0059257.10 31 H0059257.10 32 Search performed at https://public.hcsc.net/providerfinder/search.do?corpEntCd= IL1&nextPage=networkplan&residencestate= (last visited 10/28/2016). 65. In addition, a search on Provider Finder of “all networks and plans” in each state in which each HCSC division operates for, for example, hospitals or obstetrics-gynecology, results in a list of thousands of providers and facilities (4,997 for BCBSIL “obstetrics- gynecology”) but with no indication of whether or not they are lactation consultants, breastfeeding counselors or IBCLCs, or provide any aspect of the Comprehensive Lactation Benefit ACA mandated preventive service: H0059257.10 33 Search performed at https://public.hcsc.net/providerfinder/search.do?corpEntCd=IL1& nextPage=networkplan&residencestate= (last visited 10/29/2016). 66. Even if an insured were to try to focus a search on a possible lactation consultant by searching specialties such as “Certified Nurse Midwife,” “Certified Nurse Practitioner,” or H0059257.10 34 “Certified Nurse Specialist” for “Ages 18-64 Postpartum Issues,” the results show “no results” for the entire state of Illinois, as depicted in the following screenshots. Search performed at https://public.hcsc.net/providerfinder/search.do?corpEntCd=IL1& nextPage=networkplan&residencestate= (last visited 10/29/2016). H0059257.10 35 Search performed at https://public.hcsc.net/providerfinder/search.do?corpEntCd=IL1& nextPage=networkplan&residencestate= (last visited 10/29/2016). H0059257.10 36 Search performed at https://public.hcsc.net/providerfinder/search.do?corpEntCd=IL1& nextPage=networkplan&residencestate= (last visited 10/29/2016). 67. On information and belief, on or around April 8, 2016, Defendant HCSC put the below information on its divisions’ websites for the first time: H0059257.10 37 68. In effect, women are told by Defendants that they may be able to receive breastfeeding support and lactation counseling services but only if, like a needle in a haystack, they are successful in sifting through and evaluating the thousands of providers listed under the enumerated categories of providers. As alleged supra, and as experienced by the Plaintiffs and members of the Class, that task is impossible, and places an unrealistic burden on new mothers in need of a highly time sensitive medical service. Such information is a mere artifice. 69. Presently, the following message appears, and differs from the previous information in one respect: women are now told that the “Blue Distinction Centers (BDC) for Maternity Care offer breastfeeding support.” H0059257.10 38 http://www.bcbsil.com/provider_finder/breastfeeding-counseling.html (last visited 10/30/2016). 70. The link, however, is to an 80-page manual from BlueCross Blue Shield Association: http://www.bcbs.com/why-bcbs/blue-distinction/blue-distinction-maternity-care/maternity- providers.pdf (last visited 10/28/2016). 71. The Directory of Providers lists, by State and City, the names of Maternity Care Facilities (hospitals and centers) in every state in the United States; it lists over 60 Facilities for H0059257.10 39 Illinois, including 13 for Chicago. There is no mention of the services provided by any of the facilities listed, and there is no mention of the words lactation, breastfeeding or breastfeeding consultation in the Directory of Providers. No one can identify from the Directory of Providers the identity of a single in-network (or even out-of-network) lactation counselor. As alleged supra and as experienced by the Plaintiffs and members of the Class, identification of in-network providers of Comprehensive Lactation Benefits is rendered impossible by the failure of Defendants to provide any information.13 72. It appears that BCBSMT (but not BCBSIL, BCBSTX, BCBSNM or BCBSOK), has the following additional limited, yet still uninformative, statement about getting “assistance with breast feeding”: https://www.bcbsmt.com/member/advantages-of-membership/new-mothers (last visited 10/29/2016). 13 The websites for each of Defendant HCSC’s divisions are identical in this regard. See BCBSTX: http://www.bcbstx.com/provider_finder/breastfeeding-counseling.html; BCBSMT: https://www.bcbsmt.com/provider_finder/breastfeeding-counseling.html; BCBSOK: http://www.bcbsok.com/provider_finder/breastfeeding-counseling.html; BCBSNM: http://www.bcbsnm.com/provider_finder/breastfeeding-counseling.html (All last visited 10/29/16). H0059257.10 40 73. In addition, in response to requests by insureds for the identity of in-network providers of Comprehensive Lactation Benefits, Defendants take several weeks to issue a response that there are no in-network providers. 74. Also, Defendants typically instruct insureds who are seeking Comprehensive Lactation Benefits to obtain “prior authorization” for the preventive service. It typically takes Defendants several weeks to provide such authorization. Therefore, the insureds are left waiting for authorization from Defendants to obtain Comprehensive Lactations Benefits during the weeks following birth, when insureds most need these services. 75. Time is of the essence with respect to breastfeeding. Mothers who seek out and need guaranteed no-cost women’s preventive services pursuant to the ACA, are victims of Defendants’ barriers. Defendants have erected these barriers to prevent their insureds from timely receiving, if they receive it at all, Comprehensive Lactation Support. Defendants then illegally force their insureds, who obtain such support, to pay for it, by failing to provide full reimbursement. 76. Each named Plaintiff, like the members of the Class, has been denied through Defendants’ wrongful conduct the women’s preventive service benefit for Comprehensive Lactation Benefits that is required by the ACA. Plaintiff Briscoe 77. Following the birth of her child on November 20, 2014, Plaintiff Briscoe sought lactation support, supplies and counseling. Prior to receiving the services, Plaintiff Briscoe accessed BCBSIL’s online tool called Provider Finder® to find in-network providers for Comprehensive Lactation Benefits. However, Plaintiff Briscoe was unsuccessful in identifying such providers because the Provider Finder® did not give lactation, breastfeeding, IBCLC or any H0059257.10 41 other lactation consultation/breastfeeding counseling description as a searchable “Provider Type” or “Provider Specialty”. 78. Thereafter, on December 1, 2014, Plaintiff Briscoe had an in-home lactation consultation provided by an IBCLC from Chicagoland Breastfeeding for which she paid $200 out-of-pocket. Plaintiff Briscoe submitted the lactation consultation claim to BCBSIL for coverage. On or around January 9, 2015, Plaintiff Briscoe received an EOB from BCBSIL which stated that the lactation consultation was an excluded service under her plan, therefore the claim was denied and she was responsible for the full $200 service fee. 79. Plaintiff Briscoe submitted a written appeal contesting the denial of her claim. On or around February 6, 2015, Plaintiff Briscoe received another EOB from BCBSIL that now reflected that of the $200 lactation service fee, only $160 was considered “covered” and BCBSIL issued Plaintiff Briscoe a check for that amount. However, BCBSIL held Plaintiff Briscoe responsible for $40 which was applied to coinsurance. 80. Plaintiff Briscoe estimates that she spent approximately 6-8 hours trying to have her claim for lactation support processed and paid by BCBSIL, only to be reimbursed $160. She did not receive any additional reimbursements from BCBSIL for her lactation consultation. Accordingly, because of Defendants’ wrongdoing, Plaintiff Briscoe was denied the no-cost ACA preventive service to which she was entitled. Plaintiff Magierski 81. Following the birth of her child on April 8, 2016, Plaintiff Magierski sought lactation support, supplies and counseling. Prior to receiving the services, Plaintiff Magierski contacted BCBSIL to ask about coverage for in-home lactation services. The BCBSIL representative who she spoke with confirmed that BCBSIL did not have any preferred providers H0059257.10 42 for in-home lactation services. The BCBSIL representative informed Plaintiff Magierski that since there were no “in-network” providers, she could seek the service from any provider and it would be covered as “in-network”. 82. On April 13, 2016 Plaintiff Magierski had an in-home lactation consultation provided by an IBCLC from Mother’s Milk Companysm and paid $235 for the consultation and $10.20 for a breast shield for a total out-of-pocket expenditure of $245.20. Plaintiff Magierski submitted the lactation consultation and supplies claim for coverage to BCBSIL. Plaintiff Magierski received an EOB from BCBSIL which indicated that of the $180 lactation service fee, only $137.59 was considered “covered”. The EOB did not offer any explanation as how the covered amount was calculated. Furthermore, the EOB applied the covered amount to Plaintiff Magierski’s out-of-network deductible because she had not reached her annual deductible. Plaintiff Magierski submitted a written appeal contesting the denial of her claims. On or around May 11, 2016, Plaintiff Magierski received another EOB from BCBSIL which, like the first EOB, reflected that $137.59 was “covered” and applied that amount to Plaintiff Magierski’s out- of-network deductible because she had not reached her annual deductible. Therefore, Plaintiff Magierski was responsible for the entire $245.20 lactation services fee. 83. Plaintiff Magierski estimates that she spent approximately 5 hours trying to have her claims for lactation support and supplies processed and paid by BCBSIL, only to be fully denied reimbursement, resulting in an outstanding out-of-pocket expenditure of $245.20. Accordingly, because of Defendants’ wrongful conduct, Plaintiff Magierski was denied the no- cost ACA preventive service to which she was entitled. H0059257.10 43 E. Defendants’ Conduct Violates the Non-Discrimination Provision of the ACA. 84. Section 1557(a) of the ACA contains a “nondiscrimination” provision that provides, in relevant part: [A]n individual shall not, on the ground prohibited under . . . title IX of the Education Amendments of 1972 (20 U.S.C. 1681 et seq.) . . . be excluded from participation in, be denied the benefits of, or be subjected to discrimination under, any health program or activity, any part of which is receiving Federal financial assistance, including credits, subsidies, or contracts of insurance, or under any program or activity that is administered by an Executive Agency or any entity established under this title (or amendments). The enforcement mechanisms provided for and available under … title IX … shall apply for purposes of violations of this subsection. 42 U.S.C. § 18116(a). 85. The ACA nondiscrimination provision specifically prohibits discrimination on the basis of those grounds that are prohibited under other federal laws, including Title IX of the Education Amendments of 1972, 20 U.S.C. § 1681(a) (“Title IX”). 86. Title IX prohibits discrimination on the basis of sex. Plaintiffs and the members of the Class are being excluded from participation in, being denied the benefits of, and being subjected to discrimination by Defendants (in Defendants’ capacity as insurers and administrators of insurance plans) on the basis of their sex. 87. By their conduct alleged herein, Defendants are providing disparate levels of health benefits, and specifically ACA mandated preventive services, for women. 88. Defendants are subject to Section 18116 because Defendants are health programs and activities which are “receiving Federal financial assistance, including credits, subsidies, or contracts of insurance” may not discriminate on the basis of sex. See 42 U.S.C. § 18116(a) (incorporating Title IX by reference). H0059257.10 44 89. Defendants are health programs and activities because they provide and administer health insurance and plans. 90. Defendants are receiving Federal financial assistance, including credits, subsidies and contracts of insurance, at least in the following ways. 91. As alleged in ¶20 supra, Defendants have entered into agreements or contracts of insurance with the federal government. Defendants provide health plans to federal employees who are covered through the FEHBP. 92. Defendants also provide health plans through the ACA Exchanges (see ¶19 supra) and thereby receive Federal financial assistance in the form of the direct and/or indirect subsidies, including the “premium tax credit,” provided for under the ACA for qualified individuals who purchase health insurance from Defendants through the Exchange. A premium tax credit is a refundable tax credit designed to help eligible individuals and families with low or moderate income afford health insurance purchased through the Exchange. When enrolled in an Exchange plan, the insured can choose to have the Exchange compute an estimated credit that is paid to the insurance company to lower what the insured pays for monthly premiums (advance payments of the premium tax credit, or APTC). See http://fas.org/sgp/crs/misc/R41137.pdf (last visited 10/25/2016). On information and belief, Defendants have received such credits. 93. In addition to the premium credits, ACA establishes subsidies that are applicable to cost-sharing expenses. The HHS Secretary will provide full reimbursements to exchange plans that provide cost-sharing subsidies. It was estimated in early 2014, that such cost-sharing subsidies would increase federal outlays from FY2015 through FY2024 by $167 billion. See http://fas.org/sgp/crs/misc/R41137.pdf (last visited 10/26/2016). On information and belief, Defendants have received such credits. H0059257.10 45 94. Furthermore, the federal government routinely provides grants and/or other financial assistance to HCSC. A review of the federal-government-run www.USASpending.gov – a website mandated by the Federal Funding Accountability and Transparency Act of 2006 (S. 2590) to give the American public access to information on how their tax dollars are spent – indicates that HCSC received over $13 million in 2016 and $6.4 million in 2015 from the federal government (HHS).14 95. Defendants violated and continue to violate Section 1557(a) of the ACA on the basis of sex discrimination because, as set forth herein, Defendants refuse and otherwise fails to comply with the ACA’s provisions with respect to preventive women’s care for Comprehensive Lactation Benefits. 96. By violating the women’s preventive services requirements under the ACA, plan participants have been and continue to be denied mandated access to coverage for breastfeeding benefits. Defendants’ denial of benefits and unlawful cost sharing has – in addition to violating the ACA – unjustly enriched Defendants and deprived thousands of women of their mandated lactation benefits. If Defendants’ unlawful and discriminatory conduct is not foreclosed, many more mothers will be wrongfully denied the benefits they are entitled to receive under the ACA. F. Defendants’ Status as, and Duties of, ERISA Fiduciaries. 97. ERISA fiduciaries include not only parties explicitly named as fiduciaries in the governing plan documents or those to whom there has been a formal delegation of fiduciary responsibility, but also any other parties who in fact performs fiduciary functions. Under ERISA, a person is a fiduciary “to the extent . . . . he exercises any discretionary authority or 14https://www.usaspending.gov/transparency/Pages/RecipientProfile.aspx?DUNSNumber=03089 0891&FiscalYear=2015; and, https://www.usaspending.gov/transparency/Pages/ RecipientProfile.aspx?DUNSNumber=030890891&FiscalYear=2016 (last visited 10/30/2016). H0059257.10 46 discretionary control respecting management of such plan or exercises any authority or control respecting management or disposition of its assets. . . .,” ERISA § 3(21)(A)(i), 29 U.S.C. § 1002(21)(A)(i), or “he has any discretionary authority or discretionary responsibility in the administration of such plan.” ERISA § 3(21)(A)(iii), 29 U.S.C. § 1002(21)(A)(iii). Thus, if a Defendant exercises discretionary authority or control in managing or administering the plan, or, if it exercises any authority or control (discretionary or not) with respect to management or disposition of plan assets, it is an ERISA fiduciary. 98. At all relevant times, Defendants have been fiduciaries of the Defendants’ health plans because: (a) they had the authority with respect to the Defendants’ health plans’ compliance with the ACA requirements; (b) they exercised discretionary authority and/or discretionary control with respect to the Defendants’ compliance with the ACA requirements for their health plans; (c) they had the authority to establish a network of providers for Comprehensive Lactation Benefits for the Defendants’ health plans; (d) they exercised discretionary authority and/or discretionary control with regard to establishing a network of providers for Comprehensive Lactation Benefits for Defendants’ health plans; (e) they had the authority and/or discretionary responsibility over the management and administration of preventive services as required by the ACA for the Defendants’ health plans; and/or, (f) they exercised discretion over provider lists for Defendants’ plans with respect to providers of Comprehensive Lactation Benefits, and, on information and belief, failed to establish a network of providers in order to maximize its profits and minimize its costs of coverage for ACA women’s preventive services. 99. ERISA §§ 404(a)(1)(A) and (B), 29 U.S.C. §§ 1104(a)(1)(A) & (B), provide, in pertinent part, that a fiduciary shall discharge its duties with respect to a plan solely in the H0059257.10 47 interest of the participants and beneficiaries, for the exclusive purpose of providing benefits to participants and their beneficiaries, and with the care, skill, prudence, and diligence under the circumstances then prevailing that a prudent person acting in a like capacity and familiar with such matters would use in the conduct of an enterprise of a like character and with like aims. These fiduciary duties under ERISA §§ 404(a)(1), 404(a)(1)(A), and (B) are referred to as the duties of loyalty and prudence and are the “highest known to the law.” Donovan v. Bierwirth, 680 F.2d 263, 272 n.8 (2d Cir. 1982). 100. In addition, a fiduciary that appoints another person to fulfill all or part of its duties, by formal or informal hiring, subcontracting, or delegation, assumes the duty to monitor that appointee to protect the interests of the ERISA plans and their participants. An appointing fiduciary must take prudent and reasonable action to determine whether the appointees are fulfilling their fiduciary obligations. 101. ERISA also holds fiduciaries liable for the misconduct of co-fiduciaries. ERISA § 405(a), 29 U.S.C. § 1105(a). Co-fiduciary liability is an important part of ERISA’s regulation of fiduciary responsibility. Because ERISA permits the fractionalization of the fiduciary duty, there may be, as in this case, more than one ERISA fiduciary involved in a given issue. Even if a fiduciary merely knows of a breach with which it had no connection, it must take steps to remedy that breach. See 1974 U.S.C.C.A.N. 5038, 1974 WL 11542, at 5080 (“[I]f a fiduciary knows that another fiduciary of the plan has committed a breach, and the first fiduciary knows that this is a breach, the first fiduciary must take reasonable steps under the circumstances to remedy the breach. . . .[T]he most appropriate steps in the circumstances may be to notify the plan sponsor of the breach, or to proceed to an appropriate Federal court for instructions, or bring the matter to the attention of the Secretary of Labor. The proper remedy is to be determined by the facts and H0059257.10 48 circumstances of the particular case, and it may be affected by the relationship of the fiduciary to the plan and to the co- fiduciary, the duties and responsibilities of the fiduciary in question, and the nature of the breach.”). 102. ERISA § 502(a)(3), 29 U.S.C. § 1132(a)(3), authorizes individual participants and fiduciaries to bring suit “(A) to enjoin any act or practice which violates any provision of this subchapter or the terms of the plan, or (B) to obtain other appropriate equitable relief (i) to redress such violations or (ii) to enforce any provisions of this subchapter or the terms of the plan.” The remedies set forth in § 502(a)(3) include remedies for breaches of the fiduciary duties set forth in ERISA § 404, 29 U.S.C. §1104. 103. In addition, each Plaintiff has either exhausted the administrative remedies available to her and/or further pursuit of the administrative remedies would be futile. Futility here is clear because pursuit of administrative remedies could not address Defendants’ failure to provide, cover, and administer Comprehensive Lactation Benefits as a no-cost preventive service in accordance with the ACA. Defendants’ health plans fail to comply with the provisions of the ACA with respect to preventive services, the redress for which could not be accomplished by pursuit of administrative remedies. Since the action concerns Defendants’ violations with respect to the fundamental constructs of the Defendants’ plans and networks, and does not evoke Defendants’ discretion with respect to the payment of an individual claim, any effort to exhaust administrative remedies would be futile and is not required as a matter of law. 104. Plaintiffs therefore bring this action under the authority of ERISA § 502(a)(3), 29 U.S.C. § 1132(a)(3), for appropriate equitable relief from Defendants as fiduciaries (and, in the alternative, from Defendants as knowing participants in breaches of any of ERISA’s fiduciary H0059257.10 49 responsibility provisions), including without limitation, injunctive relief and, as available under applicable law, imposition of a constructive trust, equitable surcharge, and restitution. CLASS ACTION ALLEGATIONS 105. Plaintiffs bring this action on behalf of themselves and the proposed Class pursuant to FED. R. CIV. P. 23(a), 23(b)(2), and/or 23(b)(3). Specifically, Plaintiffs seek to represent the following Class: All persons who, on or after August 1, 2012, are or were participants in or beneficiaries of any non-Grandfathered Health Plan sold, underwritten or administered by Defendants in their capacity as insurer or administrator, who did not receive full coverage and/or reimbursement for Comprehensive Lactation Benefits. 106. Excluded from the Class are Defendants, their subsidiaries or affiliate companies, their legal representatives, assigns, successors, and employees. 107. The members of the Class are so numerous that joinder of all members is impracticable. Thousands of members are enrolled in Defendants’ health care plans. Although information is not publicly available at the present time as to the number of women who paid for Comprehensive Lactation Benefits, Plaintiffs allege on information and belief that discovery will show that the putative Class include at least hundreds if not thousands of geographically dispersed women, making joinder of all class members impracticable. Plaintiffs allege on information and belief that the identities and contact information of the members of the Class can be readily ascertained from Defendants’ records which include the identities of the Damages Class members who paid for Comprehensive Lactation Benefits. 108. There are common questions or law and fact within the meaning of Fed. Rule of Civ. P. 23(a)(2). These common legal and factual questions include, but are not limited to: H0059257.10 50 a. Whether Defendants have violated the ACA’s mandate of providing access to and coverage for Comprehensive Lactation Benefits to the members of the Class; b. Whether Defendants unlawfully discriminated on the basis of sex in violation of the ACA by virtue of the conduct described herein; c. Whether Defendants owed ERISA fiduciary duties to Plaintiffs and the members of the Class and breached such duties under ERISA and/or in violation of ERISA; d. Whether Defendants have been unjustly enriched (and if so, in what amount); e. Whether Plaintiffs and the members of the Class are entitled to equitable relief, including but not limited to surcharge, disgorgement of profits, and/or restitution; f. Whether Plaintiffs and the members of the Class are entitled to a declaration regarding their rights under ERISA; g. Whether Plaintiffs and the members of the Class are entitled to a declaration regarding their rights under the ACA and/or ERISA; h. Whether Plaintiffs and the members of the Class are entitled to an Order enjoining Defendants from violating the ACA requirements related to Comprehensive Lactation Benefits and compelling compliance with the ACA; and i. The extent and measurement of damages to the Damages Class members for out- of-pocket payments for Comprehensive Lactation Benefits and the nature of other appropriate relief. 109. Plaintiffs’ claims are typical of the claims of the members of the Class within the meaning of Fed. R. Civ. P. 23(a)(3) because Defendants have breached the ACA, the terms of the plans, and their obligations to Plaintiffs and the Class in a uniform manner. Defendants failed to establish a network of providers of Comprehensive Lactation Benefits and thereby H0059257.10 51 caused Plaintiffs and the members of the Class to pay out-of-pocket for Comprehensive Lactation Benefits. Defendants unjustly enriched themselves to the detriment of Plaintiffs and the members of the Class who sustained economic injuries arising from the same wrongful and unlawful conduct of the Defendants. 110. Plaintiffs will fairly and adequately protect the interests of the members of the Class, and none have interests antagonistic to them. Plaintiffs have retained attorneys experienced in the prosecution of class actions, including healthcare, antitrust, and consumer protection matters, and Plaintiffs and their counsel intend to prosecute this action vigorously. 111. Plaintiffs and the members of the Class have all suffered, and will continue to suffer harm, and damages as a result of Defendants’ unlawful and wrongful conduct. A class action is superior to any other available methods for the fair and efficient adjudication of this controversy, since joinder of all members of the Class is impracticable and the cost of litigation would far outweigh the likely value of individual class member claims. 112. Because of the relatively small size of the individual Class members’ claims, it is likely that only a few Class members could afford to seek legal redress for Defendants’ misconduct. Further, if individual Class members were required to bring separate actions, this and other courts would be confronted with a multiplicity of lawsuits that would burden the judicial system and risk inconsistent rulings and contradictory judgments. And, in contrast to the shared and unitary costs of a class action, case-by-case adjudication would greatly magnify the expense and time incurred by the parties and the courts. 113. Class certification is appropriate because Defendants engaged in a uniform and common practice, and all Class Members have the same legal right to, and interest in, redress for damages associated with violations of the ACA’s lactation coverage requirements. H0059257.10 52 CLAIMS FOR RELIEF COUNT I Equitable Relief Pursuant to ERISA § 502(a)(3), 29 U.S.C. § 1132(a)(3) for Breach of Fiduciary Duties Under ERISA § 404(a), 29 U.S.C. § 1104(a) Against Defendants 114. Plaintiffs incorporate by reference each of the preceding paragraphs as if fully set forth herein. 115. Defendants are fiduciaries of the ERISA-governed health care plans in which Plaintiffs and the members of the Class are participants. 116. Defendants breached their fiduciary duties of prudence under ERISA § 404(a)(1)(B) by, as alleged herein, failing to provide and to administer their health plans in compliance with the preventive services provisions of the ACA with respect to Comprehensive Lactation Benefits thereby causing Plaintiffs and members of the Class to wrongfully pay for Comprehensive Lactation Benefits and/or to forego Comprehensive Lactation Benefits. 117. Defendants also breached their duty of loyalty under ERISA § 404(a)(1)(A) by, as alleged herein, failing to provide and to administer their health plans in compliance with the preventive services provisions of the ACA with respect to Comprehensive Lactation Benefits thereby causing Plaintiffs and members of the Class to wrongfully pay for Comprehensive Lactation Benefits and/or to forego Comprehensive Lactation Benefits in order to maximize their profits and cost-shift the ACA preventive service coverage requirement to the Plaintiffs and the members of the Class. 118. Defendants’ breaches of fiduciary duty caused direct injury and losses to Plaintiffs and each member of the Class. 119. Plaintiffs and the Class seek appropriate equitable relief along with such other and additional relief set forth in the Prayer and/or as may otherwise be available. H0059257.10 53 COUNT II Claim for Equitable Relief under ERISA § 502(a)(3), 29 U.S.C. § 1132(a)(3) for Co-Fiduciary Liability Under ERISA § 405(a), 29 U.S.C. § 1105(a) Against Defendants 120. Plaintiffs incorporate by reference each of the preceding paragraphs as if fully set forth herein. 121. As Defendants are fiduciaries under ERISA, they are liable under ERISA § 405(a) for each other’s violations of ERISA. 122. Under ERISA § 405(a), 29 U.S.C. § 1105(a), a fiduciary with respect to a plan shall be liable for a breach of fiduciary responsibility of another fiduciary with respect to the same plan in the following circumstances: (1) if he participates knowingly in, or knowingly undertakes to conceal, an act or omission of such other fiduciary, knowing such act or omission is a breach; (2) if, by his failure to comply with [ERISA § 404(a)(1)] in the administration of his specific responsibilities which give rise to his status as a fiduciary, he has enabled such other fiduciary to commit a breach; or (3) if he has knowledge of a breach by such other fiduciary, unless he makes reasonable efforts under the circumstances to remedy the breach. ERISA §§ 405(a)(1)-(3), 29 U.S.C. §§ 1105(a)(1)-(3). 123. Each Defendant knowingly participated in and enabled the other Defendants’ breaches of fiduciary duty by allowing Defendants to, as alleged herein, provide and administer health plans that were not in compliance with the preventive services provisions of the ACA with respect to Comprehensive Lactation Benefits thereby causing Plaintiffs and members of the Class to wrongfully pay for Comprehensive Lactation Benefits and/or to forego Comprehensive H0059257.10 54 Lactation Benefits, and by failing to monitor Defendants’ compliance with the ACA and plan documents. 124. Defendants failed to fulfill their ongoing and continuing duty to determine whether their health plans were being established and administered in accordance with the ACA, and in the best interests of Plaintiffs and the members of the Class. 125. Co-fiduciary liability is joint and several under ERISA, and thus Defendants are jointly and severally liable to Plaintiffs and the members of the Class for the others’ breaches of ERISA’s fiduciary responsibility provisions. COUNT III Discrimination in Violation of Section 1557(a), 42 U.S.C. § 18116(a), of the Patient Protection and Affordable Care Act Against Defendants 126. Plaintiffs incorporate by reference each of the preceding paragraphs as if fully set forth herein. 127. Section 1557(a) of the ACA contains a “nondiscrimination” provision that provides, in relevant part: [A]n individual shall not, on the ground prohibited under . . . title IX of the Education Amendments of 1972 (20 U.S.C. 1681 et seq.) . . . be excluded from participation in, be denied the benefits of, or be subjected to discrimination under, any health program or activity, any part of which is receiving Federal financial assistance, including credits, subsidies, or contracts of insurance, or under any program or activity that is administered by an Executive Agency or any entity established under this title (or amendments). The enforcement mechanisms provided for and available under … title IX … shall apply for purposes of violations of this subsection. 42 U.S.C. § 18116(a). H0059257.10 55 128. The ACA nondiscrimination provision specifically prohibits discrimination on the basis of those grounds that are prohibited under other federal laws, including Title IX of the Education Amendments of 1972, 20 U.S.C. § 1681(a) (“Title IX”). 129. Defendants are subject to Section 18116 because Defendants are health programs and activities which are “receiving Federal financial assistance, including credits, subsidies, or contracts of insurance” may not discriminate on the basis of sex. See 42 U.S.C. § 18116(a) (incorporating Title IX by reference), as alleged in ¶¶19-20, 94, supra. 130. Title IX prohibits discrimination on the basis of sex. Plaintiffs and the members of the Class, who are necessarily all women, are being excluded from participation in, being denied the benefits of, and being subjected to discrimination by Defendants (in Defendants’ capacity as insurers and administrators of insurance plans) on the basis of their sex. 131. Defendants have violated and continue to violate Section 1557(a) of the ACA on the basis of sex discrimination because, as alleged herein, Defendants refuse and otherwise fail to provide parity in coverage for women’s preventive services required under the ACA. 132. Defendants have violated and continue to violate the ACA by discriminating on the basis of sex in Defendants’ failure to provide Comprehensive Lactation Benefits as a no-cost preventive service as mandated by the ACA; failure to provide a listing of in-network providers for Comprehensive Lactation Benefits; denial of coverage for Comprehensive Lactation Benefits secured by purported out-of-network providers in the absence of the availability of in-network providers; imposition of cost and unreasonable administrative burdens intended to deter Plaintiffs and the members of the Class from seeking Comprehensive Lactation Benefits; and placing of other restrictions or limitations on Comprehensive Lactation Benefits, all of which causes widespread detrimental consequences to women. H0059257.10 56 133. By violating the women’s preventive services requirements under the ACA, Plaintiffs and the members of the Class have been and continue to be denied mandated access to coverage for Comprehensive Lactation Benefits. Defendants’ unlawful conduct violates the ACA and unjustly enriches Defendants, depriving thousands of women of their ACA- mandated women’s preventive services. 134. If Defendants unlawful and discriminatory conduct is not foreclosed, many more of their female insureds will be wrongfully foreclosed from receiving benefits, and/or reimbursement for covered services, to which they are entitled under the ACA. 135. Plaintiffs and members of the Class have been aggrieved and damaged by this violation of Section 1557 of the ACA. COUNT IV Violation of the Patient Protection and Affordable Care Act through Incorporation by Reference in HSCS Plan Documents Against Defendants 136. Plaintiffs incorporate by reference each of the preceding paragraphs as if fully set forth herein. 137. Plaintiffs’ and the Class members’ plan documents describe the plan's terms and conditions related to the operation and administration of the plans. 138. The plan documents incorporate by reference the provisions of the ACA, including the women’s preventive care provisions set forth in 42 U.S.C. § 300gg-13(a)(4). 139. Accordingly, as plan participants, Plaintiffs have the right to seek to enforce the provisions of the ACA, and in particular, as alleged herein, the provisions of the ACA requiring the provision of Comprehensive Lactation Benefits as a no cost women’s preventive service. 140. As a result of Defendants’ failure to provide Comprehensive Lactation Benefits to Plaintiffs and the members of the Class, Plaintiffs and the members of the Class have sustained H0059257.10 57 monetary damages and, if Defendants’ conduct is not stopped, continue to be harmed by Defendants’ misconduct. COUNT V Unjust Enrichment Against Defendants 141. Plaintiffs incorporate by reference each of the preceding paragraphs as if fully set forth herein. 142. Defendants have been unjustly enriched by the conduct alleged herein, including by (a) withholding money due to Plaintiffs and the members of the Class paid for Comprehensive Lactation Benefits; (b) implementing a course of conduct that prevents Plaintiffs and Class members from seeking Comprehensive Lactation Benefits (or makes them pay out-of- pocket), including by their failure to establish a network of providers for Comprehensive Lactation Benefits; and (c) shifting the cost of ACA-mandated no-cost women’s preventive services to Plaintiffs and Class members. 143. Although it is part of Defendants’ responsibilities and duties to provide and administer health insurance coverage that satisfies the ACA mandated preventive care requirements, including for Comprehensive Lactation Benefits, Defendants have failed to fulfill such responsibilities. 144. As a result, Plaintiffs and members of the Class conferred an unearned tangible economic benefit upon Defendants by paying out-of-pocket for a preventive service, namely, Comprehensive Lactation Benefits. 145. Equity weighs against Defendants retaining these economic benefits, which should be returned to Plaintiffs and members of the Class. PRAYER FOR RELIEF WHEREFORE, Plaintiffs, individually, and on behalf of the members of the Class, pray H0059257.10 58 for relief as follows as applicable for the particular cause of action: A. An order certifying this action to proceed on behalf of the Class, and appointing Plaintiffs and their counsel to represent the Class; B. An order finding that Defendants violated their fiduciary duties to Class Members and awarding Plaintiffs and Class members such relief as the Court deems proper; C. An order finding that Defendants violated the preventive services provisions of the ACA, and awarding Plaintiffs and members of the Class such relief as the Court deems D. An order finding that Defendants violated the ACA “nondiscrimination” provision, Section 1557(a), 42 U.S.C. § 18116(a), and awarding Plaintiffs and members of the Class such relief as the Court deems proper; E. An order finding that Defendants were unjustly enriched and awarding Plaintiffs and members of the Class such relief as the Court deems proper; F. Declaratory and injunctive relief as necessary and appropriate, including enjoining Defendants from further violating the duties, responsibilities, and obligations imposed on it by the ACA and ERISA with respect to Comprehensive Lactation Benefits; G. An order awarding, declaring or otherwise providing Plaintiffs and members of the Class all relief under ERISA, that the Court deems proper and such appropriate equitable relief as the Court may order, including damages, an accounting, equitable surcharge, disgorgement of profits, equitable lien, constructive trust, or other remedy; H. An order finding that Defendants are jointly and severally liable as co-fiduciaries in violations of ERISA; I. An order awarding Plaintiffs and the members of the Class other appropriate H0059257.10 59 equitable and injunctive relief to the extent permitted by the above claims; J. An order awarding Plaintiffs’ counsel attorneys’ fees, litigation expenses, expert witness fees and other costs pursuant to ERISA § 502(g)(1), 29 U.S.C. 1132(g)(1), and/or the common fund doctrine; and K. Such other and further relief as may be just and proper. JURY DEMAND Plaintiffs demand a trial by jury for all claims asserted in this Complaint so triable. Dated: November 2, 2016 By: /s/ Paul D. Malmfeldt Paul D. Malmfeldt, Esq. BLAU & MALMFELDT 203 North LaSalle Street, Suite 1620 Chicago, Illinois 60601-1218 Tel: (312) 443-1600 Fax: (312) 443-1665 [email protected] Nicholas E. Chimicles (to seek admission pro hac vice) Kimberly Donaldson Smith (to seek admission pro hac vice) Stephanie E. Saunders (to seek admission pro hac vice) CHIMICLES & TIKELLIS LLP 361 W. Lancaster Avenue Haverford, PA 19041 (610) 642-8500 [email protected] [email protected] [email protected] Jonathan W. Cuneo (to seek admission pro hac vice) Pamela B. Gilbert (to seek admission pro hac vice) Matthew E. Miller (to seek admission pro hac vice) Katherine Van Dyck (to seek admission pro hac vice) CUNEO GILBERT & LADUCA, LLP 4725 Wisconsin Ave. NW, Suite 200 Washington, DC 20016 Phone: (202) 789-3960 Fax: (202) 789-1813 Attorneys for Plaintiffs and the proposed Class H0059257.10 60
healthcare
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UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF ILLINOIS NO. 3:12-cv-00660-WDS-PMF Judge William D. Stiehl ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) MARK HALE, TODD SHADLE and CARLY VICKERS MORSE, on behalf of themselves and all others similarly situated, Plaintiffs, v. STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY, ED MURNANE, WILLIAM G. SHEPHERD and CITIZENS FOR KARMEIER, Defendants. CLASS ACTION COMPLAINT COME the Plaintiffs, Mark Hale, Todd Shadle and Carly Vickers Morse (“Plaintiffs”), on behalf of themselves and all others similarly situated, by and through the undersigned attorneys, and bring this Class Action Complaint against Defendants, State Farm Mutual Automobile Insurance Company, Ed Murnane, William G. Shepherd and Citizens for Karmeier. Based upon personal knowledge with respect to their own acts, and as to all other matters based upon the investigation of counsel, for their Complaint, Plaintiffs state as follows: INTRODUCTION AND NATURE OF ACTION 1. From 2003 to the present, State Farm, Murnane, Shepherd and Citizens for Karmeier (collectively, “Defendants”) created and conducted the RICO enterprise described below to enable State Farm to evade payment of a $1.05 billion judgment affirmed in favor of approximately 4.7 million State Farm policyholders by the Illinois Appellate Court. 2. Plaintiffs bring this class action for damages against Defendants for violation of the Racketeer Influenced and Corrupt Organizations Act (“RICO”), 18 U.S.C. §§ 1961 et seq., in particular, §§ 1962(c), (d); and 1964 for perpetrating a scheme through an enterprise specifically designed to defraud Plaintiffs and Class out of a $1.05 billion judgment. 3. Plaintiffs were each named plaintiffs, class representatives and class members in Avery v. State Farm Mutual Automobile Insurance Company (“Avery Action”), a class action litigated in the Illinois state court system. The Avery Action was certified as a class action, tried to jury verdict on a breach of contract claim, and tried to the Court on a claim under the Illinois Consumer Fraud Act (“ICFA”), resulting in a judgment of $1.18 billion. 4. The Illinois Appellate Court upheld a $1.05 billion judgment, sustaining the compensatory and punitive damages, and disallowing disgorgement damages as duplicative. See Avery v. State Farm Mut. Auto. Ins. Co., 321 Ill. App. 3d 269, 275, 292 (Ill. App. Ct. 5th Dist. 2001). (A true copy of the Avery Appellate Court decision is attached hereto as Exhibit “A”). 5. On October 2, 2002, the Illinois Supreme Court accepted State Farm’s appeal. The appeal was fully-briefed, argued and submitted as of May 2003, yet the matter remained under submission without a decision until August 18, 2005. 6. From the fall of 2003 until November 2004, Trial Judge Lloyd Karmeier (“Karmeier”) and Appellate Judge Gordon Maag waged a judicial campaign for a vacant seat on the Illinois Supreme Court, ultimately resulting in Karmeier’s election. In January 2005, having received reliable information that State Farm had exerted financial and political influence to achieve Karmeier’s election, the Avery plaintiffs moved to disqualify Karmeier him from participating in the appeal of the Avery Action. 7. On or about January 31, 2005, State Farm filed its response to the disqualification motion, grossly misrepresenting the magnitude of State Farm’s financial support (and the degree of participation by its executives, surrogates, lawyers and employees) of Karmeier’s campaign. 8. Plaintiffs’ motion was denied, and on August 18, 2005, with now-Justice Karmeier participating in the Court’s deliberations and casting his vote in State Farm’s favor, the Illinois Supreme Court issued a decision overturning the $1.05 billion judgment. See Avery v. State Farm Mut. Auto. Ins. Co., 216 Ill.2d 100, 835 N.E.2d 801 (Ill. 2005). (A true copy of this decision is attached hereto as Exhibit “B”). 9. In December 2010, spurred in part by a recent United States Supreme Court decision vacating a West Virginia Supreme Court ruling in a case which featured similar facts, i.e., involving a party’s political and financial influence to elect a justice whose vote it sought for its appeal, Plaintiffs’ counsel launched an investigation into State Farm’s covert involvement in the Karmeier campaign. The investigation, led by a retired FBI Special Agent, uncovered evidence that to gain reversal of the $1.05 billion judgment in the Avery Action, State Farm - acting through Murnane, Shepherd and the Illinois Civil Justice League (“ICJL”) - recruited Karmeier, directed his campaign, had developed a vast network of contributors and funneled as much as $4 million to the campaign. Then, after achieving Karmeier’s election, State Farm deliberately concealed all of this from the Illinois Supreme Court while its appeal was pending. 10. On September 9, 2011, based on information uncovered in the Reece investigation, the Avery plaintiffs petitioned the Illinois Supreme Court to vacate its decision overturning the $1.05 billion judgment. Responding on September 19, 2011, State Farm again deliberately misrepresented its role in directing and financing Karmeier’s campaign. On November 17, 2011, the Illinois Supreme Court denied Plaintiffs’ petition, without comment. 11. Reece’s investigation had revealed, among other things, that, having been ordered on April 5, 2001 by the Appellate Court to pay a $1.05 billion judgment to the Avery class, and having succeeded in persuading the Illinois Supreme Court to accept its appeal, State Farm had next developed an elaborate plan to obtain reversal of the judgment. The initial component of the plan was to recruit a candidate for the open Fifth District seat on the Illinois Supreme Court for the November 2004 election who would support State Farm once its appeal came before the Court for disposition. Of course, there was no guarantee for State Farm that the appeal would not be decided before the November 2004 election, but the risk – a $2 to $4 million investment for a possible $1.05 billion return – was sufficiently minimal to make it a worthwhile gamble. 12. Defendants’ scheme was developed and implemented in two distinct but related phases. In the first phase, State Farm sought to recruit, finance, direct, and elect a candidate to the Illinois Supreme Court who, once elected, would vote to overturn the $1.05 billion judgment. As Plaintiffs describe below, Defendants ultimately succeeded in achieving this objective. Nine months after his election, Karmeier voted in favor of State Farm to overturn the $1.05 billion judgment of the Appellate Court. 13. Once the initial phase of the scheme had succeeded, the second phase featured two spirits of affirmative fraudulent activity, each furthered by use of the U.S. mails: the 2005 and 2011 written misrepresentations to the Illinois Supreme Court. Specifically, this phase consisted of: (a) a continuing concealment of these facts to permit Karmeier to participate in the deliberations and cast his vote to overturn the judgment in 2005 (this was accomplished, in part, by State Farm’s January 31, 2005 filing), and (b) withholding information from the Illinois Supreme Court that would have conceivably led it to vacate the decision in 2011 (this was accomplished, in part, by State Farm’s September 19, 2011 filing). Again, both filings were made through the U.S. mail, having been mailed to the Clerk of the Illinois Supreme Court and to Plaintiffs’ counsel in several states, including Illinois, Louisiana, Mississippi and Tennessee. 14. From its inception, Plaintiffs and other Class members in the Avery Action were the targets of and ultimate victims of the racketeering acts and the RICO enterprise - stripped of hundreds or even thousands of dollars each, seized of a class-wide judgment totaling $1.05 billion which compensated them for their losses - as a proximate result of Defendants’ actions and the actions of the Enterprise participants. 15. In both the 2005 and 2011 filings, State Farm continued to hide and conceal its role in Karmeier’s campaign, and deliberately misled the Court by omitting and concealing material facts regarding State Farm’s role in Karmeier’s campaign, which it directed through Shepherd, Murnane, the ICJL and Citizens for Karmeier, including: (a) recruiting Karmeier to be a candidate; (b) selecting Murnane to direct Karmeier’s campaign; (c) creating Karmeier’s judicial campaign contribution network; and (d) funding Karmeier’s campaign. 16. To carry out and conceal this elaborate and covert scheme, Defendants created and conducted a continuing pattern and practice of activity through an association-in-fact Enterprise consisting of, among others, the following: Shepherd; Murnane; Murnane’s non-profit organization, the ICJL; the Shepherd-led ICJL Executive Committee (“Executive Committee”); Citizens for Karmeier (the campaign committee of Karmeier); JUSTPAC (the ICJL’s political action committee); and the United States Chamber of Commerce (“US Chamber”). 17. The ICJL and Executive Committee, through Murnane and Shepherd, respectively, aided by Citizens for Karmeier, functioned collectively as State Farm’s vehicle to: (a) recruit Karmeier as a candidate, (b) direct Karmeier’s campaign, (c) lend credibility to that campaign via endorsement, and (d) assure that Karmeier’s campaign was well-funded. Campaign finance disclosures show that State Farm secretly funneled to Karmeier’s campaign as much as $4 million (over 80%) of Karmeier’s total $4.8 million campaign contributions. Led by Murnane and Shepherd, the ICJL and its Executive Committee were the “glue” that held together the many pieces of State Farm’s judicial campaign contribution network. 18. The utilization of the U.S. mail throughout every stage of Defendants’ scheme - to solicit, receive and direct contributions, to conduct conferences and disseminate communications and campaign strategies, and to conceal the extent of State Farm’s role in Karmeier’s campaign - was essential to the conduct of this Enterprise. 19. Various Enterprise participants and co-conspirators also used electronic mail to carry out the initial phase of Defendants’ scheme throughout 2003-2004 to communicate details regarding the direction, management and financing of the campaign to fellow Enterprise participants. 20. As the following paragraphs illustrate, the motivation for this seven-year-long cover-up is both plausible and demonstrable. State Farm’s misrepresentations and deception directed toward the Illinois Supreme Court by its mailed court-filings, and the continuing use of the mails by Defendants and Enterprise participants to carry out the scheme (to evade payment of the $1.05 billion judgment) constitutes a pattern and practice of knowing and deceptive conduct employed to effectuate and then to conceal State Farm’s extraordinary support of Karmeier. PARTIES A. Plaintiffs 21. Mark Hale a citizen of the State of New York. Carly Vickers Morse is a citizen of the State of Maryland. Todd Shadle is a citizen of the State of Texas. Plaintiffs are natural persons who were auto policyholders of State Farm, and named Plaintiffs and members of the Class of policyholders certified in the Avery Action. Defendants B. 22. State Farm Mutual Automobile Insurance Company is a mutual non-stock company, organized and existing under the laws of the State of Illinois, and having its principal office at One State Farm Plaza, Bloomington, Illinois 61710. 23. William G. Shepherd is, upon information and belief, a citizen and resident of the State of Illinois, with his principal office at One State Farm Plaza, Corporate Law A3, Bloomington, Illinois 61710-0001. At all times relevant to this action, Shepherd was employed by State Farm. On information and belief, Shepherd violated 18 U.S.C. §§ 1962(c) and (d) by actively participating in State Farm’s scheme to recruit, finance and elect Karmeier to the Illinois Supreme Court and fraudulently conceal State Farm’s true role in Karmeier’s campaign from the Illinois Supreme Court, which had the intended result of defrauding Plaintiffs and the Class and causing damage to their business and property. 24. Ed Murnane is, upon information and belief, a citizen and resident of the State of Illinois, residing at 436 S. Belmont Avenue, Arlington Heights, Illinois 60005 in Cook County, and having his principal office at 330 N. Wabash Street, Suite 2800, Chicago, Illinois 60611. At all times relevant to this action, Murnane was President of the Illinois Civil Justice League. On information and belief, Murnane violated 18 U.S.C. §§ 1962(c) and (d) by actively participating in the association-in-fact conducted by State Farm to recruit, finance and elect Karmeier to the Illinois Supreme Court and fraudulently conceal State Farm’s true role in Karmeier’s campaign from that Court, which had the intended result of defrauding Plaintiffs and the Class and causing damage to their business and property. 25. Citizens for Karmeier is an Illinois organization and the political committee for Illinois Supreme Court Justice Lloyd Karmeier. Its principal address listed in official reports filed with the Illinois Board of Elections is 181 E. Saint Louis St., P. O. Box 303, Nashville, Illinois 62263-0303. Officers are listed on Illinois Board of Election filings as David Luechtefeld, 700 N. Front, Okawville, Illinois 62271, “Chairman,” and Gary S. Malawy, 181 E. St. Louis St., Nashville, Illinois 62263, as “Treasurer.” Service of process may be had upon Citizens for Karmeier through Malawy at the forgoing address. On information and belief, Citizens for Karmeier violated 18 U.S.C. §§ 1962(c) and (d) by actively participating in the association-in-fact conducted by State Farm, Murnane and Shepherd to recruit, finance and elect Karmeier to the Illinois Supreme Court and fraudulently conceal State Farm’s true role in Karmeier’s campaign from that Court, which had the intended result of defrauding Plaintiffs and the Class and causing damage to their business and property. For purposes of Plaintiffs’ claims under 18 U.S.C. § 1962(c) and (d), Citizens for Karmeier participated in the enterprise through which Defendants conducted their racketeering activity. UNNAMED CO-CONSPIRATORS 26. Although not named as a party herein, the ICJL is a 501(c)(6) not-for-profit corporation, incorporated under the laws of the State of Illinois, with its principal place of business in Arlington Heights, Illinois. On information and belief, the ICJL violated 18 U.S.C. §§ 1962(c) and (d) by actively participating in State Farm’s scheme to recruit, finance and elect Karmeier and fraudulently conceal State Farm’s role in Karmeier’s campaign from the Illinois Supreme Court, which had the intended result of defrauding Plaintiffs and the Class and causing them damage to their business and property. 27. Although not named as a party herein, the US Chamber is a non-profit corporation incorporated under the laws of the District of Columbia with its principal place of business located at 1615 H High Street, NW, Washington, D.C. 20062-2000. For purposes of Plaintiffs’ claims under 18 U.S.C. § 1962(c) and (d), the US Chamber participated in the enterprise through which Defendants conducted their racketeering activity. 28. Various other persons, firms, organizations, corporations and business entities, some unknown and others known, have participated as co-conspirators in the violations and conduct alleged herein and performed acts in furtherance of the conspiracy described herein. THE RICO ENTERPRISE 29. Defendants and their above-named co-conspirators conducted or actively participated in the conduct of an enterprise through a pattern of racketeering activity in violation of 18 U.S.C. § 1962(c). Alternatively, Defendants, co-conspirators and Enterprise participants identified herein, through an agreement to commit two or more predicate acts, conspired to conduct or participate in the conduct of an enterprise through a pattern of racketeering activity in violation of 18 U.S.C. § 1962(d). The actions of Defendants, co-conspirators and Enterprise participants were in furtherance of the Enterprise and in violation of 18 U.S.C. § 1962(d). 30. The Enterprise is an association-in-fact of State Farm executives and employees, including Shepherd, as well as Murnane, Citizens for Karmeier, political operatives, a political action committee, political organizations, an Executive Committee of one such organization which wields significant political influence in Illinois, a political campaign committee, insurance and business lobbyists and the US Chamber. The Enterprise is distinct from, albeit conducted by, State Farm, through Shepherd, Murnane and the ICJL, and has an ongoing existence. Specifically, participants in the Enterprise include: • William G. Shepherd , a State Farm corporate lawyer and lobbyist. Shepherd helped found the ICJL, hired Ed Murnane as the ICJL’s President, and is a member of the ICJL’s “Executive Committee.” • Ed Murnane is the President of the ICJL and treasurer of JUSTPAC. He was hired by Shepherd and co-founding ICJL-member and Executive Committee member, Karen Melchert. Murnane recruited Karmeier as a candidate and directed all phases of the Karmeier campaign. • The Illinois Civil Justice League describes itself as “a coalition of Illinois citizens, small and large businesses, associations, professional societies, not-for-profit organizations and local governments that have joined together to work for fairness in the Illinois civil justice system.” Through Murnane and Shepherd, the ICJL played an essential and vital role in Karmeier’s campaign as the conduit between State Farm and Karmeier. • The ICJL Executive Committee vetted Karmeier as a candidate, then endorsed Karmeier’s candidacy, and was the ICJL’s governing committee during the 2004 campaign. • JUSTPAC is the ICJL’s PAC. It contributed $1,191,453 directly to Judge Karmeier’s campaign. 90% of all contributions made to JUSTPAC in 2004 went to Karmeier’s campaign. Dwight Kay, Karmeier’s finance chair, equated a contribution to JUSTPAC with a contribution to Citizens for Karmeier. • Citizens for Karmeier is the official political committee for Karmeier and the recipient of most of the cash campaign contributions. • US Chamber is a non-profit corporation incorporated under the laws of the District of Columbia, targeted the Karmeier-Maag race in 2004 and contributed millions of dollars to elect Karmeier. • Ed Rust is State Farm’s CEO and played an important role in the US Chamber committee that targeted the Karmeier-Maag race in 2004 and steered millions of dollars to Illinois to help elect Karmeier. • Al Adomite was hired by Murnane as consultant to Karmeier’s campaign, paid by the campaign. Currently, he is Vice President and Director of Government Relations. Adomite confirmed Murnane’s control over Karmeier’s campaign and that Murnane had provided a substantial portion of the funding for the campaign – $1.19 million – through JUSTPAC. • Karen Melchert is Director of State Government Relations for CNA Insurance Companies (“CNA”). Along with Shepherd, she is a founding member of the ICJL Executive Committee, and partly responsible for hiring Murnane as ICJL President. • Todd Maisch is an Executive Committee member of the ICJL and chairman of JUSTPAC. • Kim Maisch is Illinois Director of the National Federation of Independent Businesses and served on the ICJL Executive Committee for many years, including during the 2004 election cycle. • Dwight Kay was Karmeier’s finance chairman in 2004. • David Leuchtefeld was “chairman” of “Citizens for Karmeier” whose discarded emails evidence the inner-workings of the Karmeier campaign. • Lloyd Karmeier was an Illinois trial judge recruited in 2003 by, among others, Murnane and Shepherd, to be the Republican candidate for the vacant seat on the Illinois Supreme Court in the 2004 election. JURISDICTION 31. The subject matter jurisdiction of this Court is conferred and invoked pursuant to 28 § 1331, and the Racketeer Influenced and Corrupt Organizations Act (“RICO”) 18 § 1961 et seq. (specifically 18 U.S.C. § 1964(c)). 32. This Court also has jurisdiction over this action as a class action pursuant to the Class Action Fairness Act of 2005, 28 U.S.C. § 1332(d), providing for jurisdiction where, as here, “any member of a class of plaintiffs is a citizen of a State different from any defendant” and the aggregated amount in controversy exceeds five million dollars ($5,000,000), exclusive of interests and costs. See 28 U.S.C. §§ 1332(d)(2) and (6). VENUE 33. Venue is proper in this judicial district under 18 U.S.C. § 1965(a) and 28 U.S.C. § 1391(a), (b) and (c) because a substantial part of the events and omissions giving rise to this action occurred in the Southern District of Illinois and because Defendants transacted business in this district. 34. The Enterprise was formed in the Southern District of Illinois and a substantial part of the conduct surrounding Defendants’ scheme occurred in the Southern District of Illinois. 35. The Southern District of Illinois is the appropriate venue for this action because the Avery Action, brought in the Circuit Court for Williamson County, Illinois (situated within this district), was the genesis of the conduct described here. Also, the Fifth Appellate District of the State of Illinois, situated within the Southern District of Illinois, was the epicenter of the Citizens for Karmeier campaign. What’s more, the foundation of the relationships between these Defendants, their co-conspirators and Enterprise participants was Karmeier’s candidacy for the Fifth District seat on the Illinois Supreme Court. Finally, two acts of mail-fraud, separated by six years – the August 18, 2005 and the September 19, 2011 mailings by State Farm to the Illinois Supreme Court – were transacted in Edwardsville, Illinois, located in Madison County, also situated within the Southern District of Illinois. These circumstances are sufficient to demonstrate that a substantial part of the events or omissions giving rise to this action occurred in the Southern District of Illinois. 36. Venue is also proper in this district because Defendant State Farm is engaged in substantial business here and has minimum contacts with this district, such that it is subject to personal jurisdiction here. 37. Venue is proper in this district because the ends of justice require it. CLASS ACTION ALLEGATIONS 38. Under Rule 23 of the Federal Rules of Civil Procedure, Plaintiffs bring this action on behalf of themselves and a Class defined as: all persons who were members of the Certified Class in Avery v. State Farm Mut. Auto. Ins. Co., No. 97-L-114 (First Jud. Cir. Williamson County, Ill.), more specifically described as: All persons in the United States, except those residing in Arkansas and Tennessee, who, between July 28, 1987, and February 24, 1998, (1) were insured by a vehicle casualty insurance policy issued by Defendant State Farm and (2) made a claim for vehicle repairs pursuant to their policy and had non-factory authorized and/or non-OEM (Original Equipment Manufacturer) ‘crash parts’ installed on their vehicles or else received monetary compensation determined in relation to the cost of such parts. Excluded from the class are employees of Defendant State Farm, its officers, its directors, its subsidiaries, or its affiliates. The following persons are excluded from the class: (1) persons who resided or garaged their vehicles in Illinois and whose Illinois insurance policies were issued/executed prior to April 16, 1994, and (2) persons who resided in California and whose policies were issued/executed prior to September 26, 1996. 39. The Class consists of approximately 4.7 million State Farm policyholders, geographically dispersed throughout the United States, making the Class so numerous that individual joinder is impractical under Rule 23(a)(1). The Class is ascertainable, being identical to the class previously defined, certified and notified in the Avery Action. 40. Numerous questions of law and fact exist that are common to Plaintiffs and the Class. The answers to these common questions are significant and will substantially advance the adjudication and resolution of this case, and predominate over any questions that may affect only individual Class members, thereby satisfying Rule 23(a)(2) and 23(b)(3). These common question/common answer issues include: a. Whether State Farm misrepresented and concealed material information in its mailings to and filings with the Illinois Supreme Court concerning State Farm’s support of Karmeier’s campaign in 2005 and 2011; b. Whether State Farm engaged in a fraudulent and/or deceptive scheme to deceive the Illinois Supreme Court; c. Whether Defendants engaged in a pattern and practice of materially false information, misrepresentations, omissions and concealment regarding State Farm’s support of Karmeier’s campaign; d. Whether this conduct continues to the present; e. Whether Defendants’ conduct injured Class members in their business or property within the meaning of the RICO statute; f. Whether State Farm, Murnane, Shepherd and Citizens for Karmeier violated and conspired with others to violate RICO by the conduct of an association-in-fact Enterprise, through a pattern of racketeering activity involving mail fraud; g. Whether Class members are entitled to compensatory damages and, if so, the nature and extent of such damages; and h. Whether Class members are entitled to treble damages under Civil RICO. 41. The claims of the Plaintiffs are typical of the claims of the Class, as required by Rule 23(a)(3), in that Plaintiffs are persons or entities who, like all Class members, were members of the certified class in the Avery Action and “were insured by a vehicle casualty insurance policy issued by State Farm” and “made a claim for vehicle repairs pursuant to their policy and had non-factory authorized and/or non-OEM (Original Equipment Manufacturer) ‘crash parts’ installed on their vehicles or else received monetary compensation determined in relation to the cost of such parts.” Plaintiffs, like all Class members, have been damaged by Defendants’ misconduct, in that, among other things, they have lost the value and benefit of the $1.05 billion judgment entered against State Farm by the Illinois Appellate Court on April 5, 2001 as a direct result of Defendants’ continuing pattern of fraudulent conduct. 42. The factual and legal bases of Defendants’ misconduct are common to all members of the Class and represent a common thread of fraud, deceit, and other misconduct resulting in injury to Plaintiffs and Class members. 43. Plaintiffs will fairly and adequately represent and protect the interests of Class members, as required by Rule 23(a)(4). Plaintiffs have retained counsel with substantial experience in the prosecution of nationwide class actions. Plaintiffs and their counsel are committed to the vigorous prosecution of this action on behalf of the Class and have the financial resources to do so. Neither Plaintiffs nor their counsel have interests adverse to the Class. 44. A class action is superior to other available methods for the fair and efficient adjudication of this controversy under Rule 23(b)(3). Absent a class action, most Class members would certainly find the cost of litigating their claims to be prohibitive, and would thus have no effective access to the courts or remedy at law. State Farm’s wrongdoing in the underlying Avery Action (breach of contract and consumer fraud) was proved at a month-long trial through evidence, documentary proof, live testimony, and multiple experts’ testimony. The dedication of time, effort, and money to the case was considerable, beyond the resources of any single class member. The Avery Action was economically feasible only as a class action. Typical damage to an individual Class member in the Avery Action ranged from several hundred to less than $2500, an amount that unfairly damaged each Class member, and enriched State Farm, but that would not warrant the substantive costs of an individual action. The same is true with respect to the efforts and expertise that have gone into tracing State Farm’s subsequent cause of fraudulent conduct and its pattern of RICO-violative activity, by which Plaintiffs allege Defendants defrauded a Court and deprived the Class of its property. The class treatment of common questions of law and fact is thus superior to multiple individual actions or piecemeal litigation in that it conserves the resources of the courts and the litigants, makes access to the court and redress on the merits possible, and promotes consistency and efficiency of adjudication. 45. Plaintiffs seek the certification of a nationwide Class under their civil RICO claims, asserted for violations of 18 U.S.C. §1962(c) and 1962(d) under 1964(c) in this Complaint. All questions of law and fact are common to the civil RICO counts and predominate over individual questions. This case also presents common issues of fact and law that are each appropriate for issue-class certification under Rule 23 (c)(4) and the management of this action may be facilitated through the certification of additional subclasses under Rule 23(c)(5), if necessary and appropriate. FACTUAL ALLEGATIONS APPLICABLE TO ALL CLAIMS A. Trial and Appellate Court Proceedings in the Avery Action 46. The named Plaintiffs in this action were also named plaintiffs in Avery v. State Farm Mut. Auto. Ins. Co., 321 Ill. App. 3d 269, 275 (Ill. App. Ct. 5th Dist. 2001), the largest class action judgment in Illinois history. Plaintiffs in the Avery Action filed their class action complaint in July 1997. At trial, a Williamson County jury found that State Farm had breached its contracts with 4.7 million policyholders in 48 states by specifying the use of inferior non- OEM parts. The Trial Court agreed and issued its Judgment on October 4, 1999, confirming a total award of $456,636,180 in breach of contract damages. The Trial Court also found that State Farm had willfully violated the Illinois Consumer Fraud Act (“ICFA”) and awarded punitive damages in the sum of $600,000,000 to the ICFA Class. The Trial Court also awarded disgorgement damages of $130,000,000. See Avery, 321 Ill. App. 3d at 275. 47. Following an appeal by State Farm, on April 05, 2001, the Illinois Appellate Court affirmed a $1.05 billion judgment, but disallowed, as duplicative of the damage award, the award of disgorgement damages. B. Proceedings in Illinois Supreme Court from October 2, 2002 to August 18, 2005 48. On October 2, 2002, the Illinois Supreme Court granted State Farm leave to appeal. In May 2003, the Court heard oral argument. From May 2003 until August 2005, the Avery appeal lingered - without explanation - before the Court without a decision. 49. During this period, Trial Judge Lloyd Karmeier waged a campaign to be elected to the Illinois Supreme Court against Appellate Court Judge Gordon Maag. In November 2004, Karmeier was elected to the Illinois Supreme Court. 50. On January 26, 2005, plaintiffs in the Avery Action filed a “Conditional Motion for Non-Participation” asking Karmeier to recuse himself because an investigation by counsel had uncovered that about $350,000 of the $4.8 million he spent to get elected came directly from State Farm employees, lawyers, and others involved with State Farm and its appeal. 51. State Farm responded on January 31, 2005 in a court-filing opposing the motion for recusal, materially understating its support of Karmeier’s campaign. See State Farm’s Opposition to Plaintiffs-Appellees’ Conditional Motion for Non-Participation, at pp. 10-18 (attached hereto as Exhibit C). State Farm represented (falsely) that its support of Karmeier consisted of “quite modest contributions” and characterized as “incorrect and meritless” the claim that State Farm had funneled $350,000 to Karmeier. See State Farm’s Opposition, at pp. 12-13. State Farm denied (falsely) “engineering contributions” to Karmeier’s campaign “for the purpose of impacting the outcome of this case” (see State Farm’s Opposition, at p. 11) and downplayed the charge that it was responsible for $350,000 in direct contributions to Karmeier’s campaign, suggesting that plaintiffs’ counsel had presented “no evidence whatsoever to back up” their claim that those contributions were made by State Farm “front groups.” See State Farm’s Opposition, at p. 11. 52. However, State Farm failed to inform the Court that its own employee, Defendant Shepherd, was a founding member of the ICJL Executive Committee that recruited and “vetted” Karmeier, and, through Murnane and the ICJL, that State Farm had organized, directed and funded the Karmeier campaign. 53. State Farm’s brief was rife with misleading statements and omissions. Most notably, State Farm failed to disclose the prominent role played by Shepherd in forming the ICJL, as a member of the ICJL Executive Committee (which engineered Karmeier’s candidacy, endorsed him, and insured a substantial flow of cash from State Farm executives, employees, and corporate and political partners), and as a central figure in Karmeier’s campaign. 54. Second, State Farm falsely denied Murnane’s involvement in Karmeier’s campaign and declared “Mr. Murnane . . . was not Karmeier’s campaign manager or campaign finance chairman and was not employed by Karmeier’s campaign . . . .” See State Farm’s Opposition, at pp. 15-16. 55. On March 16, 2005, with Karmeier taking no action on the motion to recuse, the Illinois Supreme Court denied plaintiffs’ motion, ruling that the subject of recusal was up to Karmeier, and not subject to further review by the Illinois Supreme Court. 56. On May 20, 2005, the Illinois Supreme Court issued still a second order, which stated that, because Karmeier had declined to recuse himself, the recusal motion was “moot.” 57. On August 18, 2005, Karmeier cast a vote to overturn the $1.05 billion judgment. This vote was decisive. Absent Karmeier’s participation, only those portions of the Illinois Supreme Court’s opinion which were joined by one of the two dissenting Justices would have had the votes required by law to overturn the judgment, and at least part of the judgment would have stood. However, Karmeier’s participation in the deliberations of the Court tainted every part of the Court’s opinion. 58. On September 8, 2005, plaintiffs in the Avery Action moved for a rehearing and again challenged Karmeier’s participation. However, on September 26, 2005, their petition was denied, without comment, with Karmeier participating. 59. Plaintiffs ultimately sought review by the U.S. Supreme Court, based upon information then available to them. On March, 2006, that Court denied the petition for certiorari. 60. As time would tell, a significant amount of evidence that would have buttressed Plaintiffs’ 2005 claims was concealed and suppressed until recently. C. Plaintiffs’ Counsel’s 2010 Investigation Into State Farm’s Involvement in Karmeier’s 2004 Campaign 61. In December 2010, prompted by a recent U.S. Supreme Court decision addressing due process concerns in a similar case, see Caperton v. A.T. Massey Coal Co., 129 S. Ct. 2252 (2009), Plaintiffs’ counsel enlisted the services of retired FBI Special Agent Daniel L. Reece (“Reece”) to investigate State Farm’s involvement in Karmeier’s campaign. 62. Information obtained in that investigation, combined with previously known information, revealed the extent to which individuals and entities aided State Farm in enabling the election of Karmeier and in concealing its actions from the Illinois Supreme Court. 1. State Farm and CNA formed the ICJL 63. According to CNA’s Karen Melchert, State Farm, through Shepherd, and CNA, through Melchert, organized the ICJL in the early 1990’s. Together, Shepherd and Melchert hired Murnane in 1993 as President of the ICJL. 2. Recruitment of Lloyd Karmeier as State Farm’s Candidate for the Illinois Supreme Court 64. A July 2003 Forbes Magazine article quoted Murnane as saying the Illinois Supreme Court is 4-3 “anti-business” and that the ICJL would target the 2004 Fifth District race to change the composition of the Court. The article cites the Avery Action – which was already pending before the Illinois Supreme Court. (See Forbes article, Exhibit D hereto). A second article from 2004 stated that Murnane viewed the Avery verdict against State Farm as part of the problem with courts in the Fifth District. 65. While State Farm’s appeal was pending, Murnane evaluated possible candidates for the open Supreme Court seat. Working at the direction of Shepherd and the Executive Committee, Murnane served as the principal recruiter of Karmeier. Murnane, Shepherd and other members of the Executive Committee placed the considerable support of the State Farm- backed ICJL and its political action committee, JUSTPAC, behind Karmeier. 3. Campaign Emails Reveal Murnane and the ICJL’s Involvement in the Management, Direction and Financing of the Campaign 66. E-mails generated within Karmeier’s campaign organization unmistakably show that Murnane directed Karmeier’s fund-raising, his media relations and his speeches. 67. In or about January 2004, Doug Wojcieszak was working for a group of trial lawyers involved in an appeal pending before the Illinois Supreme Court (Price v. Philip Morris). His company was doing background research on Illinois Republican State Senator David Luechtefeld, Karmeier’s campaign chairman. An investigator routinely checked Sen. Luechtefeld’s discarded outdoor trash for any papers relevant to their investigation. Several discarded emails surfaced which provide insight into the Karmeier campaign. 68. The emails also show: (1) Murnane was – by any reasonable account – fully in- charge of Karmeier’s campaign; (2) the ICJL Executive Committee played a dominant role in recruiting Karmeier, vetting him and supporting his campaign; and (3) a contribution to the ICJL’s PAC - JUSTPAC - was viewed as a contribution to Karmeier’s campaign. 69. In one email, Murnane told Karmeier, “You’ve passed all the tryouts we need.” 70. Another email by Murnane refers to the Executive Committee’s support of Karmeier’s candidacy from “Day One,” as well as an endorsement by the Executive Committee. 71. Yet another email reveals that the Executive Committee endorsed Karmeier. That State Farm had a prominent seat on the Executive Committee (Shepherd) during its appeal when the Executive Committee recruited and endorsed Karmeier is a strong and direct link between State Farm and Karmeier, a link State Farm concealed from the Illinois Supreme Court in its January 31, 2005 filing. 72. An April 29, 2004 e-mail from Murnane to Dwight Kay, Karmeier’s finance chairman, shows Murnane telling Kay that it is not a “good idea” to send out press releases about fund-raising events. Kay deferred to Murnane, who was acting as de facto head of the campaign. 73. A March 15, 2004 email from Murnane to campaign aide Steve Tomaszewski and Kay, with a copy to Karmeier and others, refers to a direct-mail piece, and credits JUSTPAC. This email demonstrates the support – here, financing a direct mail piece – given to Karmeier’s campaign by JUSTPAC. 74. An email dated January 22, 2004 from Kay says that a contributor “committed $5,000 to the judge today” and would “either send it directly to the campaign or to JUSTPAC,” confirming that a contribution to JUSTPAC was viewed as a contribution to Karmeier. 75. A January 20, 2004 email from Murnane to Karmeier, Kay and Tomaszewski refers to two contributors, including JUSTPAC, and tells Karmeier, “close your eyes, Judge,” in response to an email from Karmeier in which he writes about getting lawyers to contribute by not disclosing their names. This email shows that Murnane provided information to Karmeier regarding contributors. 4. State Farm’s Financing of Karmeier’s Campaign 76. During the course of the Reece investigation, three Illinois tort reform-insiders – Karmeier’s 2004 campaign consultant, Al Adomite, and Executive Committee members Karen Melchert and Kim Maisch – told Reece that State Farm’s support of Karmeier was “significant” and “tremendous.” 77. Citizens for Karmeier’s official campaign disclosure reports identified contributions and expenditures. The contributions – direct and in-kind – now known to have originated from State Farm or its political partners, include, as described below: • $350,000 in contributions originally described by Avery’s counsel in their January 2005 recusal motion, see Appellees’ Conditional Motion for Non- Participation (“Recusal Motion”), pp. 11-21; • $1,190,452.72 in contributions raised by the ICJL through its fundraising vehicle, JUSTPAC, to Citizens for Karmeier; • $1,000,000 State Farm contribution to the U.S. Chamber; and • $719,000 in undisclosed in-kind contributions from the ICJL to Citizens for Karmeier a. State Farm Funnels Nearly $1.2 Million to Citizens for Karmeier Through JUSTPAC 78. Publicly-available records from the Illinois Board of Elections show that JUSTPAC provided nearly $1.2 million in reported contributions to Karmeier’s campaign for the period beginning September 26, 2003 and ending October 27, 2004. In view of Shepherd’s prominent role with the ICJL, those funds can now be attributed to State Farm, as it controlled the ICJL and JUSTPAC. 79. Shepherd’s affiliation with the ICJL was not confirmed until September 19, 2011, when State Farm submitted and served its response to the petition to recall the mandate and vacate the August 18, 2005 judgment, admitting Shepherd’s affiliation with the Executive Committee. (See State Farm’s Response, ¶ 34, attached as Exhibit E). Plaintiffs’ counsel did not know that Shepherd had helped choose Murnane – JUSTPAC’s treasurer – as ICJL President until or about on or about December 2010, when it was uncovered by Reece. 80. State Farm steered JUSTPAC contributions to Citizens of Karmeier. State Farm and CNA founded the ICJL. Shepherd helped hire Murnane to head the ICJL and was State Farm’s representative on the Executive Committee. The Executive Committee recruited and vetted Karmeier, and the Executive Committee officially-endorsed and raised funds for him. 81. Karmeier’s finance chairman, Dwight Kay, confirmed the connection between JUSTPAC and Karmeier in an email from January 22, 2004 in which he equated a contribution to JUSTPAC as a contribution to Karmeier. b. State Farm Funnels $1 Million to Citizens for Karmeier through U.S. Chamber of Commerce 82. In deposition testimony in unrelated litigation, Voters Educ. Comm. v. Washington State Pub. Disclosure Comm'n, No. 04- 2-23551-1 (Wash. Super. Ct.), on January 11, 2005, Robert Engstrom, Jr., Vice President of Political Affairs for the US Chamber’s Institute for Legal Reform, identified Edward Rust, State Farm CEO, as part of the US Chamber’s leadership team that selected judicial campaigns to target in 2004. Illinois was prioritized as a “Tier I” race. The Karmeier-Maag race was the only major judicial race in Illinois that year, thus making that race the “Tier I” priority race. 83. State Farm contributed $1 million to the US Chamber, which then contributed $2.05 million to the Illinois Republican Party, which then contributed nearly twice that amount to Karmeier. Thus, State Farm’s $1 million donation to the US Chamber in Washington DC wound up back in Illinois after the US Chamber contributed more than twice that sum to the Illinois Republican Party, which, in turn, promptly paid for nearly $2 million in media advertisements for Karmeier. Yet, the $1 million donation was never disclosed by State Farm as part of its “quite modest” support. 84. With State Farm’s $1 million in-hand, on October 20, 2004, the US Chamber contributed another $950,000 to the Illinois Republican Party, followed by $350,000 two days later. From September 30, 2004 to the end of the campaign, the Republican Party contributed $1,940,000 to Citizens for Karmeier, consisting of media “buys” in the St. Louis market. 85. In its September 19, 2011 filing with the Illinois Supreme Court, State Farm did not dispute that it gave the US Chamber $1 million or, for that matter, that the Chamber contributed that sum (and more) to the Illinois Republican Party. See State Farm’s Response, at ¶¶ 42-44. While it may not have been a State Farm-endorsed check that wound up in the bank account of Citizens for Karmeier, $1 million of those funds originated from State Farm. c. Murnane and the ICJL’s unreported in-kind contribution of $718,965 to Citizens for Karmeier 86. While Murnane was “running the campaign” of Karmeier, and using his official ICJL e-mail address – [email protected] – for campaign-related activities, his professional time and expenses were not reported or disclosed as in-kind contributions to the Karmeier campaign. 87. IRS Form 990 report from 2004 for the ICJL shows a grand total of $718,965 in expenditures, which included Murnane’s salary, benefits, and expenses ($177,749), as well as media, advertising and fundraising, and other managerial expenses that almost exclusively benefitted the Karmeier campaign. None of the expenses were reported as in-kind donations by Citizens for Karmeier in the reports it mailed to and filed with the Board. 88. Including these unreported in-kind contributions from the ICJL to Karmeier’s campaign increases the State Farm-influenced contributions to over $3.2 million. d. Other State Farm-influenced contributions 89. State Farm-influenced contributions to Citizens for Karmeier exceed the $3,260,452 accounted for above. State Farm CEO Rust, in his US Chamber leadership post, was able to insure that State Farm’s $1 million was steered back to Karmeier. Rust was also in a position to steer money from other corporate donors to the campaign, increasing the total State Farm-related contributions to Karmeier to $4,200,417, or over eighty-seven percent (87%) of the $4,800,000 reportedly raised by the Karmeier campaign. 5. Karmeier Was Aware of State Farm’s Support 90. Karmeier knew the sources of his contributions. First, Karmeier campaign aide Adomite stated that Murnane informed Karmeier of day-to-day campaign operations, along with its fund-raising, and that Karmeier was on the office e-mail list, very active in his campaign, and aware of campaign activities. Adomite concluded he did not see how Karmeier “could not have known the source of all campaign funds.” Second, Karmeier is a prominent sender/recipient of several emails that discussed fundraising and/or expenditures. And third, State Farm conceded that the Illinois Judicial Ethics Committee has advised judges that it is “desirable” for them to know their contributors. See State Farm’s Response, at ¶55. ONGOING PATTERN, FRAUDULENT CONCEALMENT AND EQUITABLE TOLLING OF STATUTES OF LIMITATIONS 91. Plaintiffs incorporate by reference all preceding paragraphs. 92. The pattern and practices of RICO violations are continuous and ongoing. 93. The Enterprise and Defendants’ RICO violations – specifically, the concealment of State Farm’s support of Karmeier - continue. Plaintiffs were not and could not have been aware of Defendants’ pattern of misconduct before September 19, 2011, when State Farm submitted to the Illinois Supreme Court and served its response to the petition to recall the mandate and vacate the August 18, 2005 judgment. 94. From 2003 to the present, State Farm concealed the nature and extent of its support of Karmeier by lying to and misleading the Illinois Supreme Court about that support, first in January 2005 and again in September 2011. 95. From 2004 to the present, Citizens for Karmeier concealed the nature and extent of State Farm’s support of Karmeier by submitting campaign finance disclosures which failed to list the direct and in-kind contributions for which State Farm was responsible, including, but not limited to, contributions from ICJL, JUSTPAC and Murnane. 96. As a result, Plaintiffs could not have discovered State Farm’s conduct, its control of the Enterprise or the structure and success of that Enterprise, by exercising reasonable diligence. 97. Any applicable statutes of limitations have been tolled by Defendants’ knowing, ongoing and active concealment and denial of the facts alleged herein. Plaintiffs and Class members were kept ignorant of vital information essential to pursue their claims, without any fault or lack of diligence on their part. Plaintiffs and Class members could not reasonably have discovered the nature of Defendants’ conduct. Accordingly, Defendants are estopped from relying on any statute of limitations to defeat the claim asserted herein. DEFENDANTS’ MOTIVE, FRAUDULENT INTENT AND DAMAGES TO THE CLASS 98. Defendants’ motive in conducting the Enterprise described herein with respect to the pattern and practice of affirmative fraud and the ongoing concealment of wrongdoing from 2004 to the present, was to deceive the Illinois Supreme Court into believing that State Farm’s support of Karmeier’s campaign was minimal. The scheme was designed and implemented for the purpose of recruiting a candidate, financing that candidate, electing that candidate and effectively concealing its support for the candidate. State Farm’s efforts to escape liability to pay the $1.05 billion judgment rested on the continued success of every aspect of this scheme. 99. The scheme was designed to achieve, and did achieve, its intended result: approximately 4.7 million State Farm policyholders suffered damage to their business and property, seized of the rightful damages awarded to them by the Avery Action judgment. USE OF THE MAILS IN FURTHERANCE OF THE SCHEME TO DEFRAUD State Farm’s 2005 and 2011 Misrepresentations and Misleading Statements via the United States Mail to the Illinois Supreme Court and Plaintiffs’ Counsel to Defraud Plaintiffs and the Class Out of the $1.05 Billion Judgment. 100. State Farm used the U.S. mail to create, execute and manage the second phase of the fraudulent scheme: concealing the true extent of its support of Karmeier from the Illinois Supreme Court. Specifically, State Farm, in 2005 and 2011, mailed documents to that Court for filing, serving them upon Plaintiffs’ counsel, containing lies, misleading statements and material omissions representing that its support of Karmeier was minimal and that it exerted no control over Karmeier’s candidacy, his campaign or his fundraising. A. State Farm’s January 31, 2005 Mailing and Court-Filing 101. On January 31, 2005, State Farm made a court-filing opposing Plaintiffs’ motion for recusal which grossly understated its “tremendous” support of Karmeier’s campaign. See State Farm’s Opposition to Plaintiffs-Appellees’ Conditional Motion for Non-Participation, at pp. 10-18. This brief was mailed to the Court from Edwardsville and served via U.S. mail on Plaintiffs’ counsel in several states, including Illinois, Louisiana, Mississippi and Tennessee. 102. In the January 31, 2005 mailing and filing, State Farm falsely represented its support of Karmeier as consisting of “quite modest contributions” and characterized as “incorrect and meritless” Plaintiffs’ claim that State Farm had funneled $350,000 to and peddled its enormous political influence to Karmeier’s benefit. See State Farm’s Opposition, at pp. 12-13. State Farm flatly denied “engineering contributions” to Karmeier’s campaign “for the purpose of impacting the outcome of this case” (see State Farm’s Opposition, at p. 11) and downplayed the charge that it was responsible for $350,000 in direct contributions to Karmeier’s campaign by suggesting that Plaintiffs’ counsel had presented “no evidence whatsoever to back up” their claim that those contributions were made by State Farm “front groups.” See State Farm’s Opposition, at p. 11. State Farm also failed to inform the Court that its employee, Shepherd, was a member of the ICJL Executive Committee which recruited and vetted Karmeier, and, through Murnane, it had organized, funded and directed Karmeier’s campaign. 103. In its January 31, 2005 mailing and filing, State Farm falsely denied that Murnane ran all phases of Karmeier’s campaign. Not only did State Farm deny Murnane’s involvement in Karmeier’s campaign, but it also declared “Mr. Murnane . . . was not Karmeier’s campaign manager or campaign finance chairman and was not employed by Karmeier’s campaign . . . .” See State Farm’s Opposition, at pp. 15-16. State Farm’s September 19, 2011 Mailing and Court-Filing B. 104. Plaintiffs asked the Illinois Supreme Court to recall the mandate of and vacate the August 18, 2005 judgment on September 9, 2011. Facing serious and unprecedented charges of unscrupulous conduct and that it had perpetrated a fraud on that Court in 2005, State Farm responded on September 19, 2011 in a 38-page, 75-paragraph brief mailed to Plaintiff’s counsel. 105. In its brief, State Farm again denied Murnane’s true role in Karmeier’s campaign, see State Farm’s Response, at ¶ 27 (“Murnane was not Karmeier’s campaign manager . . . .”), and failed to produce evidence to counter Murnane’s statement that “I’m running this campaign.” 106. For the first time, however, State Farm conceded that Shepherd was a charter member of the Executive Committee, thus unveiling the missing connecting State Farm to the ICJL, to JUSTPAC, to Murnane, to the discarded emails, and finally, to Karmeier’s campaign. 107. Shepherd’s position explains Murnane’s role in Karmeier’s campaign, how State Farm was able to use the ICJL and JUSTPAC as vehicles to raise nearly $1.2 million and funnel it to Citizens for Karmeier, and why the Executive Committee supported Karmeier’s candidacy from “Day One” and gave him its “official endorsement,” signaling other ICJL members that Karmeier was State Farm’s choice. 108. Not only did State Farm fail to utter a single word about Shepherd’s position on the Executive Committee until September 19, 2011, it also failed to explain why it did not do so. CLAIMS FOR RELIEF COUNT ONE: VIOLATION OF 18 U.S.C. §1962(c) A. 109. Plaintiffs incorporate by reference all preceding paragraphs. 110. Section 1962(c) of RICO provides that “it shall be unlawful for any person employed by . . . any enterprise engaged in, or the activities of which affect, interstate or foreign commerce, to conduct or participate, directly or indirectly, in the conduct of such enterprise’s affairs through a pattern of racketeering activity. . . .” 111. Defendants and their co-conspirators, as identified herein, are “persons” within the meaning of 18 U.S.C. § 1961(3), who conducted the affairs of the Enterprise through a pattern of racketeering activity in violation of 18 U.S.C. § 1962(c). 112. The Enterprise was engaged in, and the activities of the Enterprise affect, interstate commerce, as Class members in forty-eight (48) states were the ultimate beneficiaries of and claimants to the property targeted by Defendants: the $1.05 billion judgment in the Avery Action. Furthermore, a substantial part of the acts described herein, including the predicate acts of mailing and acts of various Enterprise participants, affected interstate commerce. THE ENTERPRISE 113. The association-in-fact Enterprise consists of Defendants State Farm, Shepherd, Murnane and Citizens for Karmeier, along with the ICJL, JUSTPAC, the US Chamber, and their officers, employees, and agents, among others, as identified in Section IV of this Complaint. State Farm created, controlled and conducted the Enterprise to develop and effectuate every aspect of its scheme, as alleged above. State Farm created and/or used this association-in-fact Enterprise – an ongoing organization functioning as a continuing unit – as a separate entity and tool to effectuate the pattern of racketeering activity that damaged the Class. 114. State Farm, acting through Shepherd and Murnane, exerted ongoing and continuous control over the Enterprise, and participated in the operation or management of the affairs of the Enterprise, through the following actions: a. asserting direct control over false, deceptive, and misleading information disseminated to the Illinois Supreme Court regarding its support of Karmeier; b. asserting direct control over the creation and operation of the elaborate cover-up scheme used to conceal its support of Karmeier from the Illinois Supreme Court; c. placing employees and/or agents in positions of authority and control in the Enterprise; and d. mailing documents containing misrepresentations and omissions to the Illinois Supreme Court on January 31, 2005 and September 19, 2011. 115. From its inception, the Enterprise had a clear decision-making hierarchy or structure, with State Farm, acting through Shepherd and Murnane, positioned at the top. State Farm paid Shepherd, not simply as an employee, but rather as a co-conspirator, intent on helping the Enterprise succeed in electing Karmeier to the Illinois Supreme Court and concealing, by misrepresentations and omissions, its extraordinary support of Karmeier’s campaign. 116. Though State Farm, through Shepherd and Murnane, exercised and continues to exercise maximal control of the Enterprise, all of the Enterprise’s members are distinct from the Enterprise and its activity and each exercised and continues to exercise control over various functions of the Enterprise. 117. The persons and entities comprising the Enterprise have associated together for the common purpose of allowing State Farm to evade the $1.05 billion judgment, plus post- judgment interest since October 1999 entered by the Appellate Court and defrauding Plaintiffs and the Class out of those funds. 118. The contribution network developed by State Farm, through Shepherd and Murnane, to advocate the election of Karmeier (i.e., the first phase of State Farm’s scheme to defraud the Plaintiffs and Class) and to conceal the breadth of State Farm’s support of Karmeier (the second phase of the scheme to defraud the Plaintiffs and Class) was and is the passive instrument of Defendants’ racketeering activity, and together, constitutes an alternative “enterprise” as that term is defined in 18 U.S.C. § 1961(4). PATTERN OF RACKETEERING 119. This Complaint details the ongoing pattern of racketeering based on facts that are known to Plaintiffs and their counsel. It is filed without the benefit of discovery, which will likely uncover many more predicate acts and further demonstrate the breadth and scope of the Enterprise’s racketeering. 120. The Enterprise - with State Farm at the hub, acting through Shepherd and Murnane - engaged in a pattern of racketeering activity. From approximately November 2003 at least through September 19, 2011, Defendants and the Enterprise, as well as others known or unknown, being persons employed by and associated with State Farm, the ICJL, JUSTPAC, Citizens for Karmeier, the US Chamber, and others identified herein, engaged in activities which affected and affect interstate commerce, unlawfully and knowingly conducted or participated, directly or indirectly, in the affairs of the Enterprise through a pattern of racketeering activity, that is, through the commission of two or more racketeering acts, as set forth herein. 121. The foregoing pattern of racketeering activity is distinct from the Enterprise itself, which does not solely engage in the above-described acts. 122. Defendants have conducted and participated in the affairs of the Enterprise through a pattern of racketeering activity that includes predicate acts indictable under 18 U.S.C. § 1341 (mail fraud), 18 U.S.C. § 1343 (wire fraud), and 18 U.S.C. § 1346 (deprivation of honest services through bribes and kickbacks) through the aforementioned actions. 123. In implementing the fraudulent scheme, State Farm was aware that the Illinois Supreme Court depended on the honesty of State Farm to represent truthfully the facts of its support of Karmeier. 124. As detailed above, the fraudulent scheme consisted of, inter alia: using mail fraud to enable State Farm (a) to obtain, exert, and deliberately misrepresent its control over and extraordinary financial support of Karmeier’s campaign; and (b) suppress and conceal the level of such control and support from the Illinois Supreme Court. 125. The unlawful predicate acts of racketeering activity committed by Defendants had a common purpose, were related and had continuity. From its inception, Defendants’ scheme depended upon concealing the breadth of State Farm’s support of Karmeier from the Illinois Supreme Court. Without accomplishing that critical final component of the scheme, the scheme was doomed to fail in its purpose, as State Farm needed the Karmeier vote in order to gain reversal of the $1.05 billion judgment. 126. The Enterprise used the mail to create, execute and manage their scheme, acting in violation of 18 U.S.C. § 1341. By misrepresenting State Farm’s support of Karmeier’s campaign to the Illinois Supreme Court via the U.S. mail, the Enterprise perpetrated these unlawful predicate acts. 127. The predicate acts committed by the Enterprise were and are similar, continuous, and related. State Farm’s support of Karmeier was “extraordinary” and “tremendous,” rising to as much as $4 million. Nevertheless, State Farm actively concealed from the Illinois Supreme Court the true facts of its support. This consistent message - denying the breadth of its true involvement in Karmeier’s campaign - illustrates how the predicate acts of mail fraud were similar, continuous, and related. 128. The scheme was calculated to ensure that Plaintiffs and the Class would not recover any of the $1.05 billion judgment entered in their favor. The targets of the Enterprise and the ultimate victims of State Farm’s scheme and predicate acts of mail fraud number approximately 4.7 million. 129. Each of the fraudulent mailings constitutes “racketeering activity” within the meaning of 18 U.S.C. § 1961(1). Collectively, these violations, occurring over several years, are a “pattern of racketeering activity” within the meaning of 18 U.S.C. § 1961(5). 130. Each activity was related, had similar purposes, involved the same or similar participants and methods of commission, and had similar results affecting similar victims, including Plaintiffs and the Class. 131. All predicate acts committed by Defendants and the Enterprise are related and were committed with a common scheme in mind: to support and elect Karmeier to the Illinois Supreme Court and conceal that support to insure Karmeier participated in the Avery decision . The final part of the scheme was to use the U.S. mail to deliver court-filings to the Illinois Supreme Court and Plaintiffs’ counsel on January 31, 2005 and September 19, 2011 in a continuing effort to conceal material facts related to State Farm’s support for Karmeier, in violation of 18 U.S.C. § 1341. 132. Defendants’ conduct of the Enterprise was designed to, and succeeded in, defrauding the Illinois Supreme Court and in ultimately depriving Plaintiffs and the Class of the individual and aggregate benefits of the $1.05 billion judgment awarded to them in the Avery Action, and enabling State Farm to evade its obligations to the Class. B. COUNT TWO: VIOLATION OF 18 U.S.C. §1962(d) BY CONSPIRING TO VIOLATE 18 U.S.C. §1962(c) 133. Plaintiffs incorporate by reference all preceding paragraphs. 134. Section 1962(d) of RICO provides that it “shall be unlawful for any person to conspire to violate any of the provisions of subsection (a), (b) or (c) of this section.” 135. Defendants violated § 1962(d) by conspiring to violate 18 U.S.C. § 1962(c). The object of this conspiracy has been and is to conduct or participate in, directly or indirectly, the conduct of the affairs of the § 1962(c) Enterprise described previously through a pattern of racketeering activity. Defendants, co-conspirators and Enterprise participants agreed to join the conspiracy, agreed to commit and did commit the acts described herein, and knew that these acts were part of a pattern of racketeering activity. 136. Defendants and their co-conspirators have engaged in numerous overt and predicate fraudulent racketeering acts in furtherance of the conspiracy, including material misrepresentations and omissions designed to defraud Plaintiffs and the Class of money. 137. The nature of the above-described acts, material misrepresentations and omissions in furtherance of the conspiracy gives rise to an inference that Defendant, co-conspirators and Enterprise participants not only agreed to the objective of an 18 U.S.C. § 1962(d) violation of RICO by conspiring to violate 18 U.S.C. § 1962(c), but they were aware that their ongoing fraudulent acts have been and are part of an overall pattern of racketeering activity. 138. As a direct and proximate result of Defendants’ overt acts and predicate acts in furtherance of violating 18 U.S.C. § 1962(d) by conspiring to violate 18 U.S.C. § 1962(c), Plaintiffs and the Class have been and are continuing to be injured in their business or property, as set forth more fully above. PRAYER WHEREFORE, Plaintiffs and members of the Class demand judgment on each claim for relief, jointly and severally, as follows: 1. Authorizing directing and supervising the conduct of early and expedited discovery on the allegations of this Complaint; 2. Awarding Plaintiffs and the Class treble (three times) their actual damages on one or both of their RICO claims, together with costs and reasonable attorneys’ fees; 3. Awarding Plaintiffs and the Class their costs and expenses in this litigation, including reasonable attorneys’ fees and expert fees; and 4. Awarding Plaintiffs and the Class such other and further relief as may be just and proper under the circumstances. DEMAND FOR JURY TRIAL Plaintiffs demand a trial by jury on all claims so triable. Respectfully submitted, this 29th day of May, 2012. Charles F. Barrett /s/ Charles F. Barrett CHARLES BARRETT, P.C. 6518 Highway 100 Suite 210 Nashville, TN 37205 Tel: 615.515.3393 Don Barrett BARRETT LAW GROUP, P.A. 404 Court Square North Lexington, MS 39095-0927 Tel: 662.834.9168 [email protected] Gordon Ball (TN BPR# 1135) Email: [email protected] Thomas S. Scott, Jr. (TN. BPR# 1086) Email: [email protected] Christopher T. Cain (TN BPR# 19997) Email: [email protected] BALL & SCOTT LAW OFFICES Bank of America Center, Suite 601 550 Main Street Knoxville, Tennessee 37902 Tel: 865.525.7028 Fax: 865.525.4679 Patrick W. Pendley (LABA # 10421) Email: [email protected] Nicholas R. Rockforte (LABA # 31305 Email: [email protected] PENDLEY, BAUDIN & COFFIN, L.L.P. Post Office Drawer 71 24110 Eden Street Plaquemine, Louisiana 70765 Tel: 888.725.2477 Fax: 225.687.6398
criminal & enforcement
-MEIDYcBD5gMZwczoJN3
BARSHAY SANDERS, PLLC 100 Garden City Plaza, Suite 500 Garden City, New York 11530 Tel: (516) 203-7600 Fax: (516) 706-5055 Email: [email protected] Attorneys for Plaintiff Our File No.: 113346 UNITED STATES DISTRICT COURT EASTERN DISTRICT OF NEW YORK Nuria Torres, individually and on behalf of all others similarly situated, Docket No: CLASS ACTION COMPLAINT Plaintiff, JURY TRIAL DEMANDED vs. Midland Credit Management, Inc., Defendant. Nuria Torres, individually and on behalf of all others similarly situated (hereinafter referred to as “Plaintiff”), by and through the undersigned counsel, complains, states and alleges against Midland Credit Management, Inc. (hereinafter referred to as “Defendant”), as follows: INTRODUCTION 1. This action seeks to recover for violations of the Fair Debt Collection Practices Act, 15 U.S.C. § 1692, et seq., (“FDCPA”). JURISDICTION AND VENUE 2. This Court has federal subject matter jurisdiction pursuant to 28 U.S.C. § 1331 and 15 U.S.C. § 1692k(d). 3. Venue is proper under 28 U.S.C. § 1391(b) because a substantial part of the events or omissions giving rise to the claim occurred in this Judicial District. 4. At all relevant times, Defendant conducted business within the State of New PARTIES 5. Plaintiff Nuria Torres is an individual who is a citizen of the State of New York residing in Suffolk County, New York. 6. Plaintiff is a “consumer” as defined by 15 U.S.C. § 1692a(3). 7. On information and belief, Defendant Midland Credit Management, Inc., is a California Corporation with a principal place of business in San Diego County, California. 8. Defendant is regularly engaged, for profit, in the collection of debts allegedly owed by consumers. 9. Defendant is a “debt collector” as defined by 15 U.S.C. § 1692a(6). ALLEGATIONS 10. Defendant alleges Plaintiff owes a debt (“the Debt”). 11. The Debt was incurred on an account with Verizon New York, Inc. 12. The account was for a personal cellular telephone. 13. Plaintiff’s last payment on the account was prior to 2011. 14. The statute of limitations for the Debt, pursuant to 47 U.S.C. § 415(a), is two 15. The statute of limitations for the Debt began to accrue prior to 2011. 16. In its efforts to collect the debt, Defendant contacted Plaintiff by letter (“the Letter”) dated May 25, 2016. (“Exhibit 1.”) 17. The Letter was sent after the statute of limitations expired. 18. The Letter demands payment. 19. The Letter offers a partial payment settlement. 20. Making any payment on a time-barred debt may result in revival of Plaintiff’s otherwise time-barred debt. 21. 22 N.Y.C.R.R. § 1.3 requires debt collectors to notify consumers that 1) the debt collector believes that the statute of limitations applicable to the debt may be expired; 2) suing on a debt for which the statute of limitations has expired is a violation of the Fair Debt Collection Practices Act, 15 U.S.C. § 1692 et seq.; 3) if the consumer is sued on a debt for which the statute of limitations has expired, the consumer may be able to stop the lawsuit by responding to the court that the statute of limitations has expired; 4) the consumer is not required to provide the debt collector with an admission, affirmation, or acknowledgment of the debt, a promise to pay the debt, or a waiver of the statute of limitations; and 5) if the consumer makes any payment on a debt for which the statute of limitations has expired or admits, affirms, acknowledges, or promises to pay such debt, the statute of limitations may restart. 22. Notwithstanding the expiration of the statute of limitations to sue to recover the debt prior to the time Defendant sent Plaintiff the Letter, the Letter fails to provide any indication to Plaintiff that no legal action could be undertaken to attempt to recover the debt. 23. Notwithstanding the expiration of the statute of limitations to sue to recover the debt prior to the time Defendant sent Plaintiff the Letter, the Letter fails to inform Plaintiff that any partial payment by Plaintiff may result in the revival of Plaintiff’s otherwise time-barred 24. Notwithstanding the expiration of the statute of limitations to sue to recover the debt prior to the time Defendant sent Plaintiff the Letter, the Letter fails to provide the notifications required by 22 N.Y.C.R.R. § 1.3. 25. 15 U.S.C. § 1692e(2)(A) prohibits the false representation of the character, amount, or legal status of any debt. 26. 15 U.S.C. § 1692e(10) prohibits the use of any false representation or deceptive means to collect or attempt to collect any debt or to obtain information concerning a consumer. 27. As a result of the omissions set forth above, the Letter would mislead the least sophisticated consumer to believe that the time-barred debt is legally enforceable; and therefore, Defendant violated 15 U.S.C. § 1692e(2)(A). 28. As a result of the omissions set forth above, the Letter would mislead the least sophisticated consumer to believe that making a partial payment would not revive the otherwise time-barred debt; and therefore, Defendant violated 15 U.S.C. § 1692e. 29. For the foregoing reasons, Defendant violated 15 U.S.C. § 1692e, 15 U.S.C. § 1692e(2)(A) and 15 U.S.C. § 1692e(10). CLASS ALLEGATIONS 30. Plaintiff brings this action individually and as a class action on behalf of all persons similarly situated in the State of New York from whom Defendant attempted to collect a time-barred consumer debt incurred for cellular telephone services, without advising the consumer that no legal action could be undertaken to attempt to recover the debt and/or that any partial payment by the consumer may result in the revival of the consumer’s otherwise time- barred debt, from one year before the date of this Complaint to the present. 31. This action seeks a finding that Defendant’s conduct violates the FDCPA, and asks that the Court award damages as authorized by 15 U.S.C. § 1692k. 32. Defendant regularly engages in debt collection. 33. The Class consists of more than 35 persons from whom Defendant attempted to collect a time-barred consumer debt incurred for cellular telephone services, without advising the consumer that no legal action could be undertaken to attempt to recover the debt and/or that any partial payment by the consumer may result in the revival of the consumer’s otherwise time- barred debt. 34. Plaintiff’s claims are typical of the claims of the Class. Common questions of law or fact raised by this class action complaint affect all members of the Class and predominate over any individual issues. Common relief is therefore sought on behalf of all members of the Class. This class action is superior to other available methods for the fair and efficient adjudication of this controversy. 35. The prosecution of separate actions by individual members of the Class would create a risk of inconsistent or varying adjudications with respect to the individual members of the Class, and a risk that any adjudications with respect to individual members of the Class would, as a practical matter, either be dispositive of the interests of other members of the Class not party to the adjudication, or substantially impair or impede their ability to protect their interests. Defendant has acted in a manner applicable to the Class as a whole such that declaratory relief is warranted. 36. Plaintiff will fairly and adequately protect and represent the interests of the Class. The management of the class action proposed is not extraordinarily difficult, and the factual and legal issues raised by this class action complaint will not require extended contact with the members of the Class, because Defendant’s conduct was perpetrated on all members of the Class and will be established by common proof. Moreover, Plaintiff has retained counsel experienced in actions brought under consumer protection laws. JURY DEMAND 37. Plaintiff hereby demands a trial of this action by jury. PRAYER FOR RELIEF WHEREFORE, Plaintiff respectfully requests judgment as follows: a. Certify this action as a class action; and b. Appoint Plaintiff as Class Representative of the Class, and Plaintiff’s attorneys as Class Counsel; and c. Find that Defendant’s actions violate the FDCPA; and d. Grant damages against Defendant pursuant to 15 U.S.C. § 1692k; and e. Grant Plaintiff’s attorneys’ fees pursuant to 15 U.S.C. § 1692k; and f. Grant Plaintiff’s costs; together with g. Such other relief that the Court determines is just and proper. DATED: May 2, 2017 BARSHAY SANDERS, PLLC By: _/s/ Craig B. Sanders ____________ Craig B. Sanders, Esq. 100 Garden City Plaza, Suite 500 Garden City, New York 11530 Tel: (516) 203-7600 Fax: (516) 706-5055 [email protected] Attorneys for Plaintiff Our File No.: 113346
consumer fraud
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IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF WEST VIRGINIA CHARLESTON DIVISION BENNY FITZWATER, CLARENCE BRIGHT, and TERRY PRATER, on behalf of themselves and others similarly situated, Plaintiffs, v. No. 2:16-cv-9849 CONSOL ENERGY, INC., CONSOLIDATION (Hon. John T. Copenhaver) COAL CO., FOLA COAL CO., LLC, CONSOL OF KENTUCKY, INC. and KURT SALVATORI, Defendants. EMMETT CASEY, JR., CONNIE Z. GILBERT, ALLAN H. JACK SR., and ROBERT H. LONG, on behalf of themselves and others similarly situated, Plaintiffs, v. No. 1:17-cv-3861 CONSOL ENERGY, INC., (Hon. John T. Copenhaver) CONSOLIDATION COAL CO., CONSOL PENNSYLVANIA COAL CO., LLC, and KURT SALVATORI, Defendants. AMENDED COMPLAINT OF EMMETT CASEY, JR., ET AL. (No. 1:17-cv-3861) 1. This case arises out of the Defendants’ breach of their fiduciary duties, material misrepresentations, and termination of critical welfare benefits for a class of retired non-union coal miners, in violation of the Employee Retirement Income Security Act of 1974 (“ERISA”), 29 U.S.C. Sec. 1001, et seq. Plaintiffs Emmett Casey Jr., Connie Z. Gilbert, Allan H. Jack Sr., and Robert H. Long, plan participants, bring this action pursuant to ERISA against CONSOL Energy, 1 Inc., Consolidation Coal Co., Consol Pennsylvania Coal Co., LLC (collectively, “Consol”) and Kurt Salvatori, to recover premiums wrongfully charged by Defendants, to remedy Defendants’ withholding of retiree welfare benefits (which the Defendants offered, and their employees accepted and paid for), to remedy the Defendants’ breach of their fiduciary duties, and to prevent Defendants from discriminating against retired miners based on their health status or claims experience. Plaintiffs, Messrs. Casey, Jack, and Long, and Ms. Gilbert, as well as other similarly- situated plan participants and beneficiaries, are entitled to continue receiving retiree welfare benefits (i.e. medical, prescription drug, dental, vision, and life insurance) under the applicable benefits plans because the Defendants offered lifetime retiree welfare benefits if the Plaintiffs worked for at least ten years of credited service and reached the age of fifty-five. The Plaintiffs accepted that offer by working the requisite years and reaching age fifty-five, and they paid premiums to the Defendants in order to secure those benefits. Plaintiffs seek declaratory, injunctive, and equitable relief, as appropriate, reinstating their benefits and remedying the breach of fiduciary duties, including surcharge for the return of the premiums that Plaintiffs paid with the intent of purchasing lifetime coverage that they did not receive, and restitution to provide Plaintiffs with the same lump sum transition payment that the Defendants provided to active (non-retired) employees when they terminated the retiree benefits, but which the Defendants withheld from those miners who had been on the plans longer (i.e. had a lengthier “claims experience”) and had already retired. 2. The Defendants established a group welfare benefits plan, referred to as the “Lifetime Plan,” which covered both active and retired workers at the subsidiaries and entities controlled by Defendant CONSOL Energy. The Defendants contractually entered into that group 2 welfare benefits plan with the workforce, including with the Plaintiffs, based on the written and oral representations that the Defendants made to the Plaintiffs prior to their retirement. 3. The Lifetime Plan, which is the first welfare plan at issue in this matter, was also periodically referred to by Defendants as being either part of or related to the CONSOL Energy Inc. Retiree Health and Welfare Plan, the Consolidation Coal Company Comprehensive Medical Expense Benefits Plan For Production And Maintenance Employees of Buchanan Mine and/or the CONSOL Energy Inc. Health and Welfare Plan. The Lifetime Plan included medical, prescription drug, dental, vision, and life insurance for participants and certain beneficiaries. 4. The second welfare plan at issue in this matter, which is referred to herein as the Retiree Plan, was also referred to on certain plan documents as the CONSOL Energy Inc. Retiree Health and Welfare Plan. This plan also included medical, prescription drug, dental, vision, and life insurance for participants and certain beneficiaries. 5. In 2014, the Defendants substantially modified the Lifetime and the Retiree Plans, causing a curtailment of coverage for plan participants, including the Plaintiffs. 6. On or about December 31, 2015, the Defendants terminated coverage of all retirees under the Lifetime and the Retiree Plans. In curtailing and terminating the plans, Defendants allocated the plans’ assets for the benefit of persons other than the plan participants and beneficiaries – and the Defendants provided transition payments only to the plan participants who were still actively working, thus depriving the retired plan participants from receiving a transition benefit comparable to that received by the active workers. Each of those actions separately violate ERISA, as set forth in more detail below. 3 JURISDICTION AND VENUE 7. Jurisdiction over Plaintiffs’ ERISA claims is founded on the existence of a federal question. This action arises under ERISA, 29 U.S.C. § 1001, et seq., and jurisdiction is conferred pursuant to 29 U.S.C. § 1132. 8. Venue is proper in this District pursuant to ERISA, 29 U.S.C. § 1132(e)(2), because this District is where the actions that form the basis for this Complaint took place. PARTIES 9. Plaintiff Emmett Casey is a resident of Bluefield, West Virginia. 10. Plaintiff Connie Gilbert is a resident of Richlands, Virginia. 11. Plaintiff Allan Jack Sr. is a resident of Washington, Pennsylvania. 12. Plaintiff Robert Long is a resident of McMurray, Pennsylvania. 13. Upon information and belief, over 12,000 similarly-situated, non-union retirees of the Defendants had their retiree welfare benefits terminated by the Defendants in a similar fashion as the named Plaintiffs---including both hourly workers and salaried workers who were directly engaged in coal production (the Defendants referred to these production-oriented salaried workers as “essential” salaried workers, as distinct from corporate staff who were not personally involved in the physical labor of producing coal). 14. The CONSOL retirees affected by the termination of benefits includes three principal subgroups by geographic region: over 900 similarly-situated, non-union retirees of CONSOL Energy, Inc.’s operations in and around the Buchanan Mine and nearby facilities in southwestern Virginia and southern West Virginia; at least 10,000 similarly-situated non-union hourly and salaried retirees of CONSOL Energy, Inc.’s operations in northern West Virginia, western Pennsylvania, and affiliated locations; and at least 400 similarly-situated non-union hourly 4 and salaried retirees of CONSOL Energy, Inc.’s operations known as the Amvest and Consol of Kentucky operations (represented in the consolidated matter, Fitzwater, No. 2:16-cv-9849). 15. Each of the regional subgroups is comprised of two subgroups by employment classification: hourly and salaried. 16. Each of the aforementioned subgroups had their healthcare benefits terminated by the Defendants in a similar fashion as did the named Plaintiffs. STATEMENT OF FACTS 17. Beginning in or around 2001 and thereafter at all relevant times, Defendant CONSOL Energy, Inc. was a Delaware corporation with its principal place of business located at 1000 CONSOL Energy Drive Canonsburg, Pennsylvania 15317. 18. At all relevant times, Defendant Consolidation Coal Company (“Consolidation Coal”) was a Delaware corporation with its principal place of business located at 1000 CONSOL Energy Drive Canonsburg, Pennsylvania 15317. During the years 2014 and 2015, Consolidation Coal did business as Consol Buchanan Mining Company, LLC in reference to the Buchanan Mine. 19. Beginning in or around 2008, Defendant Consol Pennsylvania Coal Company, LLC (“Consol Pennsylvania”), which is the successor to Consol Pennsylvania Coal Company, was a Delaware corporation and was (as its predecessor had been at all relevant times) a wholly-owned subsidiary of CONSOL Energy. The principal place of business of Consol Pennsylvania is located at 1000 CONSOL Energy Drive Canonsburg, Pennsylvania 15317. 20. Defendant Kurt Salvatori was at all relevant times designated as the administrator of all of the employee welfare benefit plans at issue in this matter, exercised final judgment on behalf of those plans as their administrator, and conducted business at 1000 CONSOL Energy Drive Canonsburg, Pennsylvania 15317. 5 21. At all relevant times, Consolidation Coal Co., Consol Pennsylvania Coal Company, LLC, and Consol Buchanan Mining Co. LLC were wholly-owned subsidiaries of CONSOL Energy. 22. At all relevant times, Defendants on their own, or in concert, operated underground mines and surface plants and facilities for the extraction, preparation, and transportation of coal, at which the Plaintiffs were employed. 23. At all relevant times, Defendants controlled and/or operated the Buchanan Mine in Buchanan County, Virginia, at which the Plaintiffs were employed, and Defendants also jointly controlled certain other known and unknown non-union employees at operations in Virginia and West Virginia. 24. During their employment for the Defendants, Emmett Casey and Bob Long were part of a class of employees referred to by Defendants as the “essential” salaried employees. These employees consisted of salaried employees who were involved in the production of coal--- including section foreman, construction foreman, belt foreman, superintendent, assistant superintendents, and mine foremen, among others. 25. “Non-essential” salaried employees included corporate safety and office staffers. 26. During their employment by the Defendants, Connie Gilbert and Allan Jack worked as hourly coal miners at the Buchanan and Enlow Fork Mines, respectively. Connie Gilbert accepted the offer of lifetime welfare benefits that Consol extended to its non-union hourly workers (known as Production and Maintenance employees). 27. Ms. Gilbert began working for Island Creek Coal Company at the VP3 Mine in Vansant, Virginia in 1978, which was a union operation, and she was laid off from that site in 6 28. In 1994, Ms. Gilbert exercised her “panel rights” through the union to go to work for Consolidation Coal Company at the VP3 Mine in Vansant, Virginia. She worked there until 1997, and then went on the union seniority panel in non-working status. 29. In 2005, CONSOL Energy called Ms. Gilbert off the panel to go to work at the non- union Buchanan Mine, where the Defendants nonetheless recognized the union seniority panel for purposes of recalling workers from VP3, despite Buchanan being a non-union operation. 30. The non-union, non-management employees of the Defendants are known as “Production & Maintenance” or “P&M” employees. 31. When Ms. Gilbert went to work at the Buchanan Mine, Consol’s representative Terry Mason gave an orientation to Ms. Gilbert, along with about ten other new miners, in the upstairs office at the Buchanan Mine. At that orientation, Mr. Mason handed out materials regarding the insurance benefits for the P&M workers at Buchanan. Mr. Mason stated that if the miners worked for ten years and reached age fifty-five, they would receive retirement benefits for their lives and the lives of their spouses. 32. At that orientation, Mr. Mason gave the new hires Consol’s customary “union speech,” saying that the miners should not join the union because they could represent themselves without a union and their retirement benefits would be better than union retirements benefits, which most notably included a Congressionally-backed guarantee of lifetime duration. 33. When miners were approaching the age of fifty-five (55) years of age, Consol customarily sent them a letter in the mail notifying them about their right at that time, as participants in the insurance plan providing retirement insurance benefits (the Lifetime Plan), to attend a seminar free of charge to provide comprehensive information about the retirement benefits. 7 34. On or about September 26-27, 2006, having received such a letter, Connie and her husband Dana went to a retirement seminar in or around Pittsburgh, Pennsylvania to learn about their rights as participants in the retirement plan. Consol did not distribute to Connie any additional binders or other thick documents regarding retirement benefits, such as a summary plan description, either at that seminar or afterwards. 35. Thereafter, Consol’s representative Nancy M. Johnson informed Ms. Gilbert that she could claims her lifetime retirement benefits upon attaining the age of fifty-five and the years ten years of service. 36. Consol made pre-tax deductions from each of Ms. Gilbert’s paychecks throughout her working life, which upon information and belief Consol used to pay for retiree benefits or for the funds, securities, and/or bonds that secured the retiree benefits. 37. On September 30, 2014, Ms. Gilbert retired from Consol and claimed her retirement benefits. 38. On June 16, 2015, Consol sent Ms. Gilbert a letter stating that her retirement benefits would terminate at the end of 2015. In Sept. 2015, Consol sent Ms. Gilbert a letter purporting to offer her a payment to compensate her fully for the loss of her retirement benefits. Emmett Casey accepted Consol’s offer of lifetime retirement benefits for essential salaried employees. 39. On or about January 22, 1973, Mr. Emmett Casey began employment for Consolidation Coal Company through the Bishop Coal Company at Bishop, West Virginia. Mr. Casey worked as a general laborer and a union member for three years, running production equipment at the face of the mine. After three years, Mr. Casey was offered a job as section foreman – a salaried position involved in the production of coal underground. 8 40. On or about February 1, 1976, Consol called all the prospective foreman trainees, including Mr. Casey, to a class at a restaurant in Bluewell. A personnel official from Consol, named Ray Phillips, conducted an orientation about the guidelines and benefits of becoming a salaried employee. 41. At the time that Mr. Casey considered becoming salaried, the union was engaging in strikes frequently. Mr. Casey had saved up a substantial sum of money, and then had to spend everything he had saved to cover his bills during the strike. Consol told him that he would have a lower wage but would have benefits by working for the company. 42. On or about February 1, 1976, Consol called Mr. Casey to attend a foreman’s class. The class took place at the old Crane Creek School in Crystal, West Virginia. The instructors were Consol employees Jim Jones, Archie Maynard, and Gerald Nicholson, who worked out of Consol’s Pocahontas, Virginia main office. The training was six weeks in length. Consol paid Mr. Casey to attend the training for eight hours per day. Consol executives spoke to Mr. Casey and the other trainees about coming to work as foremen, including a detailed description of retirement benefits. 43. During that training, Consol officials represented that, once you retired as a non- union foreman, you would have lifetime welfare benefits, a pension check, and various other benefits. 44. During the training, Consol offered supervisors that they could always return to serving as hourly employees in union operations if they were unsatisfied with their benefits as supervisors. 45. Mr. Casey repeatedly viewed written materials presented by Consol that offered Mr. Casey and the other non-union foreman a lifelong retirement healthcare and related benefit package including medical, prescription drug, vision, dental, and life insurance. 9 46. Archie Maynard, who was the head of the safety and industrial relations departments during the time that Mr. Casey worked for Pocahontas Fuel Division of Consol, presented a slide show to Mr. Casey and other foreman regarding that offer of lifetime welfare benefits. Anne Sharpenberger, along with other Consol officials, also presented a benefit class for the salaried employees at the Bishop Mine that Mr. Casey attended, in which the non-union foremen were invited to designate beneficiaries for their lifetime welfare benefit plans. 47. From 1976 through 1991, Mr. Casey worked as a non-union foreman for various Consol operations including: Pocahontas Fuel, Bishop Mine, Rowland No. 9, Jekinjones, Itmann No. 2, Matthews No. 2 Mine, and Amonate. 48. After Consol closed down the section of the Amonate Mine where Mr. Caser worked in late 1991, Consol transferred Mr. Casey to the Buchanan Mine where he worked for the following twenty years. 49. On or about April 19, 1992 Mr. Casey began working as an hourly employee underground producing coal. He held that job until November 1, 1992 when he began to serve as a salaried production foreman at the Buchanan Mine. 50. Throughout Mr. Casey’s working life, Consol made annual presentations stating that he was entitled to the retirement benefits for him and his family until he passed away, including slide shows and presentations by senior Consol officials such as chief executive officers Brett Harvey or Bobby Brown. Gerald Kowzan, Nancy Johnson, and Gene Bailey would assist in making presentations, reading the written slides shows and printed materials out loud to Mr. Casey and his fellow workers, and answering questions from those workers under the apparent authority of Consol. 10 51. Consol uniformly explained to Mr. Casey and other non-union workers that, as a non-union foreman or a non-union hourly worker, a miner’s spouse would have retirement benefits until the spouse passed away or remarried. Children who were at home or in college would have healthcare up to age 26 or employed by a company that offered them insurance. In all explanations provided Mr. Casey and other non-union workers, Consol never represented that benefits were subject to being eliminated. 52. During the annual trainings, Consol stated that it cared an immense amount for its workers and that any changes to the policy would be made in the best interest of the beneficiaries. 53. Consol made several changes to their benefits plans over the years, but never once did Consol indicate that the lifetime benefits eligibility could be rescinded after a worker had accepted the offer and the eligibility had vested. 54. On February 1, 2013, Mr. Casey retired from Consol. By that time, he had attained the necessary age to retire under the Lifetime Plan. Allan Jack and Bob Long accepted Consol’s offers of lifetime retirement benefits for hourly and essential salaried employees. 55. Robert “Bob” Long. In 1967, Mr. Bob Long began working for Consolidation Coal Co. as a union miner. However, in 1969, he was promoted to serve as an “essential” salaried employee—that is, a mine foreman directly engaged in the production of coal underground. 56. Mr. Long worked for Consol for more than ten years. 57. In 2003, having reached the age of fifty-five, Mr. Long exercised his retirement through the Defendants. 58. Allan Jack. In July 1991, Allan Jack Sr. began working for Consol Pennsylvania as a non-union hourly miner at the Enlow Fork Mine in Washington County, Pennsylvania. 59. Mr. Jack worked for Consol for more than ten years. 11 60. In 2009, having reached the age of fifty-five, Mr. Jack exercised his retirement through the Defendants. Common experience of Plaintiffs as plan participants 61. At the times that Plaintiffs began their jobs as non-union employees of Consol, the Defendants presented each of them with written materials, as part of a formal orientation for all new non-union miners, regarding the retiree welfare benefits for which the new hires became eligible. 62. The Plaintiffs observed that the Defendants routinely made this presentation for their newly-hired, non-union miners. 63. The Defendants’ orientations materials and presentations for new non-union miners stated that, if a Consol employee garnered ten years of service and reached the age of fifty-five, he or she would receive retiree welfare benefits (medical, prescription drug, dental, vision, and life insurance) for that employee, and his or her dependents, for the remainder of their lives. 64. In addition to reaching those thresholds for age and years of service, the employee had to pay premiums to the Defendants while they worked and also after they retired, in order to secure eligibility for the lifetime retiree welfare benefits. 65. Consol’s retiree benefits provided primary coverage through age 65 and then reverted to secondary coverage after the retiree became eligible for Medicare. 66. Each year, during an annual “refresher” training, the Defendants and their agents, including Mr. Luke Gianato and Gerald Kowzan, reviewed the retiree benefits with the Plaintiffs and all of their co-workers together in groups, and specifically stated that the miners would not lose their retiree benefits once they had vested based on their age, years of service, and payment of premiums. 12 67. Routinely throughout the entire working lives of the Plaintiffs and their co-workers, the Defendants and their agents created, supervised, and/or delivered annual written presentations stating that their employees would receive the retiree welfare benefits for them and their dependent family members as promised, so long as the miner satisfied the eligibility criteria of age and tenure, and paid the specified premiums. 68. During their retirement, the Plaintiffs were receiving retiree welfare insurance coverage from the Defendants---medical, prescription drug, dental, vision, and life insurance. 69. The Defendants never told the Plaintiffs that the retiree welfare benefits were subject to being eliminated for those retirees who had already paid in and exercised their right to retire. 70. The Defendants stated that any changes to the retiree welfare benefits would be made in the best interest of the participants and beneficiaries. The Defendants’ representations about the retiree welfare benefits were significant for the Plaintiffs and substantially inflated the value that the Plaintiffs were willing to pay for premiums during their active working lives and during their retirement, in order to secure the promised access to the retiree welfare benefits. 71. The retiree welfare benefits induced the employees of the Defendants, including the Plaintiffs, to rely on those Defendants’ promises by continuing to work for the Defendants despite their inability to form a union. 72. Defendants also used the lifetime benefits to induce their employees to accept lower-wage and lower-salary positions in exchange for the promise of lifetime benefits. 73. Plaintiffs relied on the Defendants’ promises by paying premiums and working for Defendants for at least ten years---that is, foregoing wage increases within the company, retiring earlier than they otherwise might have, and/or rejecting other more lucrative job opportunities. 74. These promises of lifetime benefits induced the employees of the Defendants, and of their affiliated employers, to work for Defendants until they became eligible for retirement--a 13 process that the Defendants told the workers required at least ten years of service to the Defendants and the attainment of age fifty-five. 75. The Defendants’ promises regarding lifetime benefits constituted a welfare benefits plan enforceable under ERISA (the “Lifetime Plan”). 76. The Defendants’ employees, including the Plaintiffs, were not provided with a copy of a so-called “Retirement SPD”---that informed the employees that there were any differences in the welfare benefits of retirees vis-a-vis those of active employees---at any time before those employees reached the age and tenure necessary for retirement. 77. At no point before they became eligible for retirement were employees provided with the information or resources necessary to access the Retirement SPD. Defendants did not inform their employees about the Retirement SPD or the Retirement Plan until after they reached fifty-five and had worked at least ten years with Defendants. 78. The Retirement SPD, which the Defendants withheld during the course of Plaintiffs’ employment and first provided to employees---if at all---only after the employees had become eligible for retirement, included language purporting to reserve the right for the Defendants to terminate the CONSOL Energy, Inc. Retiree Medical and Prescription Drug Expense Benefits Plan (the “Retiree Plan”) at any time. 79. The Retirement SPD described the Retiree Plan, which constituted a separate and distinct plan, unaffiliated with the Lifetime Plan. To the extent that the Retiree Plan contained reservations of rights to terminate, those reservations of rights applied to the Retiree Plan and not to the Lifetime Plan. 80. The first time that Plaintiffs were able to see the terms of the Retirement SPD, they had already worked for Defendants for over ten years, and paid premiums throughout that time, in 14 order to secure eligibility for lifetime retiree welfare benefits, in reliance on the Defendants’ representations concerning lifetime benefits made repeatedly over the course of decades. 81. The Defendants, through their misrepresentation of the terms of the retiree benefits and their regular, repeated, and material misrepresentations about the lifetime nature of benefits, have induced employees to accept lower wages, discontinue labor organizing efforts, continue working for Defendants for many years, and finally to retire and relinquish their earning power as active Consol employees earlier than they otherwise might have retired. 82. On or about the time in 2014 that the Defendants sought to curtail and to commence a termination process for the retiree welfare benefits, the Plaintiffs learned for the first time that the Defendants were then asserting that they had two distinct plans---an Active Employee Plan and a Retiree Plan---which the Defendants then asserted to contain reservations of rights to alter or terminate benefits even after a person had retired. 83. This newly-asserted right to terminate the receipt of benefits, after a worker had already exercised his or her retirement option, comprised a new term that Defendants had not previously presented to the Plaintiffs. The Defendants’ SPDs misled participants by promoting the perception that there was a single Lifetime Plan 84. When identifying plans under ERISA, the Department of Labor has established that each distinct plan is required to have its own unique plan number. 85. Despite Defendants’ representations to employees that the Active Employee Plan and Retiree Plan were distinct, the SPDs for those plans shared a common plan number, 581. 86. The Defendants persistently represented the welfare benefits to the workforce--- including to the Plaintiffs---as being a single, unified employee welfare benefits plan (the “Lifetime Plan”). 15 87. The Defendants contractually entered into those benefits as a plan between the Defendants and the Plaintiffs, in a mutual understanding that was comprised of the written and oral representations that the Defendants made to the Plaintiffs prior to their retirement. 88. The Defendants understood that distinct employee welfare benefit plans should be uniquely and separately identified by distinct Plan Numbers. 89. Yet, the SPD and the Retirement SPD--the plan documents that were actually shared with the beneficiaries---all shared the same Plan Number (581), the same Plan Administrator, the same effective start date of January 1, 2006, and the same underlying welfare benefits. 90. The Defendants’ use of the same Plan Number, Plan Administrator, and effective start date in both the Employee SPD and the Retirement SPD further indicated that the Defendants were not truly presenting their workers with those two distinct plans, but rather a single Lifetime Plan---promising lifetime welfare benefits, which could not be terminated after retirement. 91. If the Defendants intended that the Employee and Retiree Plans were to operate as distinct plans, they misrepresented that intention by the aforementioned conduct. 92. In misrepresenting the relationship between the Active Employee Plan, the Lifetime Plan, and the Retiree Plan, Defendants fraudulently misrepresented the terms, eligibility requirements, and rights and obligations included within the Lifetime Plan that had already been offered to and accepted by employees and retirees, including the Plaintiffs, prior to the presentation of the Retirement SPD. 93. Upon information and belief, the above misrepresentations offered significant potential for financial gain to Defendants. By offering incomplete, inaccurate, and misleading disclosures, Defendants were able to induce employees to reject unionization, accept lower wages, 16 continue working for Defendants, and pay higher premiums to secure their welfare benefits as both active workers and retirees---all of which redounded to the Defendants’ financial advantage by decreasing the amount of Defendants’ assets that had to be devoted to financing the welfare benefits of the Plaintiffs and the other retired and active workers. 94. In the fall of 2014, the Defendants informed retirees--that is, the elderly subset of the individuals who were covered under the single Lifetime Plan--that their welfare benefits would be terminated no later than December 31, 2019. This change eliminated all or substantially all of the benefits available to those retirees under the Plan in outlying years after 2019, and upon information and belief it decreased the contribution rate required of the Defendants to maintain the residual benefits plans. 95. Indeed, the annual reports on retiree benefits maintained by the Department of Labor indicate that as many as 16,000 plan participants lost the welfare benefits that they were receiving from the Defendants under the Lifetime Plan and related plans during 2014 alone. 96. In or around June of 2015, the Defendants contacted retirees, including the Plaintiffs, to inform them that their welfare benefits would be terminated by December 31, 2015. 97. The Defendants did not simply terminate the benefits of all active non-union employees in this same manner. Instead, the Defendants allowed those active employees to choose between two options. First, they could retire and continue receiving the same benefits for five years. Second, they could continue working and receive a lump sum payout from Defendants in lieu of further benefits. 98. For workers with between ten and twenty years of service to the Defendants, the lump sum payout made available to each worker was $25,000. For workers with twenty or more years of such service, the lump sum payout was $50,000. 17 99. Defendants did not offer retired employees the opportunity to accept such lump sum payouts when the Defendants cancelled their benefits. 100. Over 12,000 non-union, retired employees---and perhaps as many as 16,000---were affected by Defendants’ unlawful conduct. 101. The class seeking relief consists of all of the non-union, retired employees of Defendants whose benefits were terminated as described herein. The class is comprised of three regional subclasses, each containing two subgroups by employment status---i.e. the hourly non- union retirees, and the “essential” salaried non-union retirees. 102. The assets of the relevant plan or plans include the participant contributions, the plan investments, and any security or bonds that are or were put in place to balance the Defendants’ financial condition based upon an analysis of audited financial statements and the full accrued value of current liability for future claim payments based upon generally accepted actuarial and accounting principles of the Defendants’ existing and expected liability. 103. At all relevant times, CONSOL Energy Inc. has been the Plan Sponsor of the Lifetime Plan, within the meaning of ERISA, 29 U.S.C. § 1002(16)(b) because it has been so designated in the governing plan instruments. 104. At all relevant times, the Vice President of Human Resources at CONSOL has been the Plan Administrator of the Lifetime Plan within the meaning of ERISA, 29 U.S.C. § 1002(16)(a), because he has been so designated in the governing plan instruments. 105. Plaintiffs are entitled to bring this civil action to restore their welfare benefits, to enjoin any act or practice which violates any provision of ERISA or the terms of the Plan, to disgorge the financial benefits of the Defendants’ breach of their fiduciary duty, to disgorge the 18 profits therefrom, and/or to obtain other appropriate equitable relief. See 29 U.S.C. § 1132(a)(1), (2), (3). CLASS ALLEGATIONS 106. Plaintiffs bring this action on their own behalf and on behalf of all other similarly situated individuals, pursuant to Rule 23 of the Federal Rules of Civil Procedure. The class consists of all non-union retirees from CONSOL Energy, and its subsidiaries and affiliated entities, whose retiree welfare benefits were curtailed or terminated in 2014 or 2015. 107. The requirements of Rule 23 are satisfied as follows: (a) The class is numerous, with over 12,000 members, and joinder is impracticable due to the high number of plaintiffs that would frustrate the coordination of multi- plaintiff litigation involving so many affected individuals; (b) There are questions of law and fact common to all members of the class, which predominate over any questions affecting only individual members, regarding the ERISA plans and the facts surrounding the entry of those plans and the conditions of their curtailment or termination; and (c) The named Plaintiffs’ claims are typical of those of the class as a whole because the named Plaintiffs were subject to the same curtailments and terminations, and were injured as a result, in the same manner as were the rest of the putative class members. 108. The Plaintiffs have displayed an interest in vindicating the rights of the class members, will fairly and adequately protect and represent the interests of the class, and are represented by skillful and knowledgeable counsel. The relief sought by the named Plaintiffs will inure to the benefit of the class generally. FIRST CAUSE OF ACTION Breach of Fiduciary Duty 19 29 U.S.C. § 1104(a)(1)(A)(i) 109. Plaintiffs incorporate the preceding paragraphs by reference. 110. At all relevant times, Defendants were fiduciaries as to the Lifetime Plan, as defined in 29 U.S.C. § 1002(21). 111. The Defendants are fiduciaries with respect to the terms of enrollment and the scope of benefits in the applicable plans, including the Lifetime Plan, because they exerted control or authority over the management, administration, and/or disposition of the terms or assets of the plan or plans, and because they appointed other fiduciaries, including Luke Gianato, Terry Mason, Nancy M. Johnson, and Gerald Kowzan, among others, to exert control with respect to those same 112. 29 U.S.C. § 1104(a)(1) requires that a fiduciary must discharge his or her duties with respect to a plan solely in the interest of the participants and beneficiaries, and for the exclusive purpose of providing benefits to participants and beneficiaries and defraying reasonable expenses of plan administration. 113. Defendants breached their fiduciary duty and induced participants to make choices that were financially valuable for Defendants and detrimental to the participants by overstating and misrepresenting the value of the welfare benefits that the Plaintiffs earned by their labor and purchased by paying premiums, by releasing inaccurate SPDs to employees and retirees, by providing active workers with greater benefits than retired workers, and by not adhering to the terms of the Lifetime Plan. 114. When the Defendants represented to the Plaintiffs that the Lifetime Plan would provide welfare benefits for the lifetimes of the Plaintiffs and their dependents, the Defendants misrepresented the Lifetime Plan. 20 115. When the Defendants accepted the Plaintiffs’ continued employment in exchange for the promise to provide the Lifetime Plan, the Defendants fraudulently induced the Plaintiffs into accepting the Lifetime Plan. 116. When the Defendants accepted premiums from the Plaintiffs as consideration for enrollment in the plan on the basis of the promise of lifetime welfare benefits, the Defendants became bound by their promise to provide lifetime welfare benefits. 117. Defendants thus violated ERISA, 29 U.S.C. § 1104(a)(1) by breaching their fiduciary duties when they took actions to increase revenue for the corporate sponsor of the plan by misrepresenting the benefits to the plan beneficiaries – thus acting not exclusively for the purpose of providing benefits to participants and their beneficiaries. SECOND CAUSE OF ACTION Enforcement of the ERISA Plan Entered into by Defendants’ Representations 29 U.S.C. 1132(a)(1), (2), and (3) 118. Plaintiffs incorporate the preceding paragraphs by reference. 119. At all times relevant, the Plaintiffs were participants in an enforceable ERISA plan arising from the written representations, and consistent oral representations, made by the Defendants regarding the lifetime availability of the medical, prescription drug, vision, dental, and life insurance benefits as set forth above. 120. The Plaintiffs were participants in the Lifetime Plan (separate from any plan that reserved the right to terminate benefits after a participant earned their retirement) at the time that Defendants, by their agents, including Luke Gianato, Terry Mason, and Gerald Kowzan, among others, made representations to the Plaintiffs concerning the lifetime nature of their welfare benefits, and at the time that the Plaintiffs detrimentally relied on those representations by paying 21 premiums and working for Defendants at least ten years---thus foregoing other job opportunities, retiring earlier than they otherwise might have, and/or foregoing union representations. 121. The Active Employee Plan expressly excluded and disclaimed any authority over the benefits provided to inactive (that is, retired) or non-full time employees, so any reservations of rights asserted in the Active Employee Plan, or by the SPD, could not have applied to the Lifetime Plan. 122. Since the time that they retired, the Plaintiffs have not been active, full-time employees as defined by the Active Employee Plan. 123. Oral representations to Plaintiffs concerning the lifetime nature of their welfare benefits as participants in the Lifetime Plan did not conflict with any terms of the Active Employee Plan (or of the Lifetime Plan), and such oral representations fell entirely outside of the scope of the Active Employee Plan. 124. The Plaintiffs were not participants in any contradictory ERISA plan at the time that they relied on the Defendants’ representations. Accordingly, the Defendants’ representations of lifetime welfare benefits were not an amendment to any other ERISA plan to which Plaintiffs were participants, and the promise of lifetime welfare benefits created the Lifetime Plan based on the oral representations made by Defendants. If the representations were amendments to another plan, they were not inconsistent with the terms of such other plan. The Lifetime Plan was and remains an enforceable plan under ERISA. 125. The terms of the Lifetime Plan entered into by Defendants are plain on their face and should be interpreted to entitle Plaintiffs to the lifetime welfare benefits which the Defendants regularly and repeatedly described and promised to the Plaintiffs. THIRD CAUSE OF ACTION Discrimination Against Individual Participants and Beneficiaries in the Retiree Plan 22 Based on Health Status-Related Factors 29 U.S.C. § 1182 126. Plaintiffs incorporate the preceding paragraphs by reference. 127. 29 U.S.C. § 1182(a)(1) prohibits a group health plan from establishing rules for eligibility (including continued eligibility) based on health status-related factors. 128. 29 U.S.C. § 1182(b) prohibits a group health plan from requiring an individual (as a condition of enrollment or continued enrollment under the plan) to pay a premium or contribution which is greater than such premium or contribution for a similarly situated individual enrolled in the plan on the basis of any health status-related factor. 129. Included among the prohibited health status-related factors are health status, medical condition, claims experience, receipt of healthcare, medical history, and disability. 130. Individuals who had already retired as of September 30, 2014 necessarily had a lengthier history of filing claims under the applicable Plan, and receiving healthcare under that Plan (i.e., they had a lengthier claims experience), and also tended to be less healthy due to their advanced age relative to the active workers. 131. In deciding to terminate benefits without a cash transition payment for the individuals who had already retired as of September 30, 2014, the Defendants unlawfully established and enforced rules for eligibility for the cash transition payment under the Lifetime Plan and/or the Retiree Plan based on the health status-related factors of health status, medical condition, claims experience, receipt of healthcare, medical history, and/or disability. 132. Defendants’ establishment of rules limiting and then terminating welfare benefits only for those retired employees over the age of fifty-five – while offering no offsetting payout to those employees, as they had offered to those younger, active employees with superior health status – was based on health status. The rules were based on health status because they 23 distinguished between those who were entitled to receive the payout and those who were not based on the retirement status of those individuals, and because those individuals who were retired were known to have a health status that was inferior to that of the other younger workers whose benefits were not terminated in the same fashion. 133. Insofar as the Defendants provided a cash transition payment to the non-retired participants in the Lifetime Plan, but required the retired participants to continue paying larger premiums or contributions after the curtailment in 2014, the Defendants violated 29 U.S.C. § 1182(b). 134. In establishing and enforcing rules that limited the Plaintiffs’ eligibility or continued eligibility for benefits, Defendants did not comply with the requirements established in 29 U.S.C. § 1182(a)(1) and thus acted unlawfully under ERISA. FOURTH CAUSE OF ACTION Failure to Meet Duty of Disclosure with Respect to Summary Plan Descriptions 29 U.S.C § 1021(a)(1) 135. Plaintiffs incorporate the preceding paragraphs by reference. 136. ERISA, 29 U.S.C. § 1021, requires that plan administrators provide all plan participants and beneficiaries with accurate SPDs, conforming to the requirements of 29 U.S.C. § 1022(a). 137. 29 U.S.C. § 1022(a)(1) requires that SPDs be sufficiently accurate and comprehensive to reasonably apprise participants of their rights and obligations under the plan. 138. Defendants provided Plaintiffs with no SPDs or with incomplete SPDs for many years. Those SPDs did not mention important benefits and obligations under the Lifetime Plan. 24 139. The Plaintiffs did not receive the Retirement SPD, with the additional inconsistent terms, until those Lifetime Plan participants had reached at least age fifty-five and had worked for Defendants for a minimum of ten years. 140. By excluding information about benefits that the plan confers upon retirement, Defendants provided inaccurate and incomplete SPDs to plan participants and beneficiaries, making it impossible for them to adequately be aware of their rights and obligations under the Lifetime Plan. 141. By failing to provide accurate or comprehensive SPDs, Defendants violated their duty of disclosure under 29 U.S.C. § 1021. 142. Plaintiffs are entitled to bring this civil action to enjoin any act or practice which violates any provision of ERISA or the terms of the Plan, and/or to obtain other appropriate equitable relief. See 29 U.S.C. § 1132(a)(3). FIFTH CAUSE OF ACTION Failure to Provide Accurate and Comprehensive Summary Plan Description 29 U.S.C § 1022(a) 143. Plaintiffs incorporate the preceding paragraphs by reference. 144. Defendants’ knowing and willful distribution of inaccurate and non-comprehensive Plan descriptions violates 29 U.S.C. § 1022(a) and the SPD requirements contained therein. 145. SPDs provided by Defendants were neither accurate nor comprehensive, as set forth in preceding paragraphs, based on the inaccurate Plan Number, and the exclusion of information about benefits that the plan confers upon retirement. SIXTH CAUSE OF ACTION Failure to Accurately State the Plan’s Requirements with Respect to Eligibility 29 U.S.C § 1022(b) 146. Plaintiffs incorporate the preceding paragraphs by reference. 25 147. To the extent that the Defendants did make available an SPD to certain of the Plaintiffs and the class, the Defendants only gave the Plaintiffs a single SPD, which the Defendants represented to apply to all benefits, including for both active and retired workers. 148. Because the text of that SPD did not address any potential limitations on the promise of lifetime benefits under the Lifetime Plan, the only terms that the Plaintiffs could rely on as to the terms, scope, or duration of the Lifetime Plan were the oral representations made by the Defendants and their agents. 149. Accordingly, insofar as the Defendants assert that they had a right to refuse eligibility for the Lifetime Plan, the SPDs that the Defendants offered to the Plaintiffs did not accurately state those terms, in violation of 29 U.S.C § 1022(b). 150. The text of the SPD provided to the Plaintiffs and the other putative class members stated that only active, full-time employees were eligible to receive benefits. 151. In reality, even though the SPD did not address retirees, the Defendants’ oral representations indicated that the Plaintiffs were also enrolling in the Lifetime Plan at the time that they enrolled in the medical benefits plan as active workers, and consequently the SPD that the Plaintiffs received did not accurately state all of the plan’s requirements with respect to eligibility for lifetime benefits. 152. This misrepresentation was a violation of ERISA which prejudiced the Plaintiffs by depriving them of adequate notice of their benefits. SEVENTH CAUSE OF ACTION Failure to Provide an Adequate Summary Plan Description in a Timely Manner 29 U.S.C. § 1024(b)(1) 153. Plaintiffs incorporate the preceding paragraphs by reference. 26 154. ERISA at 29 U.S.C. § 1024(b)(1) requires that plan administrators and sponsors produce an accurate copy of the Summary Plan Description to plan participants and beneficiaries in a timely manner. 155. Defendants failed to provide an accurate Summary Plan Description to plan participants and beneficiaries for many years after they were covered by the Lifetime Plan – or after they were covered by the Active Employee Plan and by the Retiree Plan, if those were separate plans. 156. Because Defendants failed to provide an accurate Summary Plan Description within the required 90-day or 120-day period, they violated § 1024(b)(1) of ERISA. PRAYER FOR RELIEF WHEREFORE, Plaintiffs pray that the Court would: I. Enjoin Defendants from any further violation of their ERISA fiduciary responsibilities, duties and obligations; II. Compel the Defendants to honor the terms of the Lifetime Plan entered into by Defendants, requiring Defendants to provide Plaintiffs and their beneficiaries with the specified lifetime welfare benefits; III. Compel the Defendants to treat the retirees the same as they treated the active employees by allowing the retirees either to maintain their terminated benefits or to receive the same lump sum payouts that the Defendants’ active workers could elect to receive in lieu of ongoing benefits; IV. Issue an order of surcharge, accounting for profits, and restitution, compelling Defendants to return the value of the premiums paid by the Plaintiffs during their working lives and their retirement; 27 V. Direct the Department of Labor to assess all appropriate civil penalties pursuant to 29 U.S.C. 1132, et seq., 29 C.F.R. § 2560.502c-7. VI. Award such other equitable or remedial relief as may be appropriate, including disgorgement of the financial benefit obtained by the Defendants through their breach of their fiduciary duties; VII. Award to the Plaintiffs their reasonable costs and attorney fees, pursuant to 29 U.S.C. § 1132(g); and VIII. Grant any such other and further relief as this Court may deem just and proper. Emmett Casey Jr., Connie Z. Gilbert, Allan H. Jack Sr., and Robert H. Long, on behalf of themselves and all others similarly situated, PLAINTIFFS, BY COUNSEL, __/s/ Samuel B. Petsonk_________________ Samuel B. Petsonk (W. Va. Bar ID No. 12418) Bren J. Pomponio (W. Va. Bar ID No. 7774) Mountain State Justice, Inc. 1031 Quarrier Street, Suite 200 Charleston, West Virginia 25301 (304) 344-3144 (304) 344-3145 (fax) [email protected] Counsel Plaintiffs 28
consumer fraud
CAxlFocBD5gMZwczKPKf
UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - x RAYMOND GONZALEZ, on behalf of himself and all others similarly situated, CLASS ACTION COMPLAINT Plaintiffs, AND v. DEMAND FOR JURY TRIAL ARTSANA USA, INC., Defendant. : : : : : : : : : : : : - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - x INTRODUCTION 1. Plaintiff RAYMOND GONZALEZ, on behalf of himself and others similarly situated, asserts the following claims against Defendant ARTSANA USA, INC. as follows. 2. Based on a 2010 U.S. Census Bureau report, approximately 8.1 million people in the United States are visually impaired, including 2.0 million who are blind, and according to the American Foundation for the Blind’s 2016 report, approximately 420,000 visually impaired persons live in the State of New York. 3. Plaintiff brings this civil rights action against Defendant for its failure to design, construct, maintain, and operate its website to be fully accessible to and independently usable by Plaintiff and other blind or visually-impaired people. 4. Plaintiff uses the terms “blind” or “visually-impaired” to refer to all people with visual impairments who meet the legal definition of blindness in that they have a visual acuity with correction of less than or equal to 20 x 200. 5. Defendant’s denial of full and equal access to its website, and therefore denial of its goods and services offered thereby, is a violation of Plaintiff’s rights under the Americans with Disabilities Act (“ADA”). 6. Because Defendant’s website, www.chiccousa.com (the “Website” or “Defendant’s website”), is not equally accessible to blind and visually-impaired consumers, it violates the ADA. Plaintiff seeks a permanent injunction to cause a change in Defendant’s corporate policies, practices, and procedures so that Defendant’s website will become and remain accessible to blind and visually- impaired consumers. JURISDICTION AND VENUE 7. This Court has subject-matter jurisdiction over this action under 28 U.S.C. § 1331 and 42 U.S.C. § 12181, as Plaintiff’s claims arise under Title III of the ADA, 42 U.S.C. § 12181, et seq., and 28 U.S.C. § 1332. 8. This Court has supplemental jurisdiction under 28 U.S.C. § 1367 over Plaintiff’s New York City Human Rights Law, N.Y.C. Admin. Code § 8-101 et seq., (“NYCHRL”) claims. 9. Venue is proper in this district under 28 U.S.C. §1391(b)(1) and (2) because Defendant conducts and continues to conduct a substantial and significant amount of business in this District, and a substantial portion of the conduct complained of herein occurred in this District because Plaintiff attempted to utilize, on a number of occasions, the subject Website within this Judicial District. 10. Defendant is subject to personal jurisdiction in this District. Defendant has been and is committing the acts or omissions alleged herein in the Southern District of New York that caused injury, and violated rights the ADA prescribes to Plaintiff and to other blind and other visually impaired-consumers in this District. A substantial part of the acts and omissions giving rise to Plaintiff’s claims occurred in this District: Plaintiff has been denied the full use and enjoyment of the facilities, goods and services offered to the general public, on Defendant’s Website in New York County. These access barriers that Plaintiff encountered have caused a denial of Plaintiff’s full and equal access multiple times in the past, and now deter Plaintiff on a regular basis from accessing the Defendant’s Website in the future. 11. This Court is empowered to issue a declaratory judgment under 28 U.S.C. §§ 2201 and 2202. THE PARTIES 12. Plaintiff RAYMOND GONZALEZ, at all relevant times, is and was a resident of New York, New York. 13. Plaintiff is a blind, visually-impaired handicapped person and a member of member of a protected class of individuals under the ADA, under 42 U.S.C. § 12102(1)-(2), and the regulations implementing the ADA set forth at 28 CFR § 36.101 et seq., and NYCHRL. 14. Defendant is and was at all relevant times a New Jersey Corporation doing business in New York. 15. Defendant’s Website, and its goods and services offered thereupon, is a public accommodation within the definition of Title III of the ADA, 42 U.S.C. § 12181(7). NATURE OF ACTION 16. The Internet has become a significant source of information, a portal, and a tool for conducting business, doing everyday activities such as shopping, learning, banking, researching, as well as many other activities for sighted, blind and visually- impaired persons alike. 17. In today’s tech-savvy world, blind and visually-impaired people have the ability to access websites using keyboards in conjunction with screen access software that vocalizes the visual information found on a computer screen or displays the content on a refreshable Braille display. This technology is known as screen-reading software. Screen-reading software is currently the only method a blind or visually- impaired person may independently access the internet. Unless websites are designed to be read by screen-reading software, blind and visually-impaired persons are unable to fully access websites, and the information, products, goods and contained thereon. 18. Blind and visually-impaired users of Windows operating system-enabled computers and devices have several screen reading software programs available to them. Some of these programs are available for purchase and other programs are available without the user having to purchase the program separately. NonVisual Desktop Access, otherwise known as “NVDA” is a popular, screen-reading software program available for a Windows computer. 19. For screen-reading software to function, the information on a website must be capable of being rendered into text. If the website content is not capable of being rendered into text, the blind or visually-impaired user is unable to access the same content available to sighted users. 20. The international website standards organization, the World Wide Web Consortium, known throughout the world as W3C, has published version 2.1 of the Web Content Accessibility Guidelines (“WCAG 2.1”). WCAG 2.1 are well- established guidelines for making websites accessible to blind and visually- impaired people. These guidelines are universally followed by most large business entities and government agencies to ensure their websites are accessible. STATEMENT OF FACTS 21. Defendant is an infant products and accessories company that owns and operates the website, www.chiccousa.com (its “Website”), offering features which should allow all consumers to access the goods and services which Defendant ensures the delivery of throughout the United States, including New York State. 22. Defendant’s Website offers its products and services for online sale and general delivery to the public. The Website offers features which ought to allow users to browse for items, access navigation bar descriptions and prices, and avail consumers of the ability to peruse the numerous items offered for sale. 23. Plaintiff is a visually-impaired and legally blind person, who cannot use a computer without the assistance of screen-reading software. Plaintiff is, however, a proficient NVDA screen-reader user and uses it to access the Internet. Plaintiff has visited the Website using a screen-reader. 24. Plaintiff most recently visited Defendant’s website in March of 2020 to browse and potentially make a purchase. Despite his efforts, however, Plaintiff was denied a user experience similar to that of a sighted individual due to the website’s lack of a variety of features and accommodations, which effectively barred Plaintiff from being able to enjoy the privileges and benefits of Defendant’s public accommodation. 25. For example, many features on the Website lacks alt. text, which is the invisible code embedded beneath a graphical image. As a result, Plaintiff was unable to differentiate what products were on the screen due to the failure of the Website to adequately describe its content. 26. Many features on the Website also fail to contain a proper label element or title attribute for each field. This is a problem for the visually impaired because the screen reader fails to communicate the purpose of the page element. It also leads to the user not being able to understand what he or she is expected to insert into the subject field. As a result, Plaintiff was unable to enjoy the privileges and benefits of the Website equally to sighted users. 27. Many pages on the Website also contain the same title elements. This was a problem for Plaintiff because in certain instances the screen reader failed to distinguish one page from another. In order to fix this problem, Defendant must change the title elements for each page. 28. The Website also contains a host of broken links, which is a hyperlink to a non- existent or empty webpage. For the visually impaired this is especially paralyzing due to the inability to navigate or otherwise determine where one is on the website once a broken link is encountered. For example, upon coming across a link of interest, Plaintiff was redirected to an error page. However, the screen-reader failed to communicate that the link was broken. As a result, Plaintiff could not get back to his original search. 29. As a result of visiting Defendant’s Website and from investigations performed on his behalf, Plaintiff is aware that the Website includes at least the following additional barriers blocking his full and equal use: a. The Website does not provide a text equivalent for every non-text element; b. The purpose of each link cannot be determined from the link text alone or from the link text and its programmatically determined link context; c. Web pages lack titles that describe their topic or purpose; d. Headings and labels do not describe topic or purpose; e. Keyboard user interfaces lack a mode of operation where the keyboard focus indicator is visible; f. The default human language of each web page cannot be programmatically determined; g. The human language of each passage or phrase in the content cannot be programmatically determined; h. Labels or instructions are not always provided when content requires user input; i. Text cannot be resized up to 200 percent without assistive technology so that it may still be viewed without loss of content or functionality; j. A mechanism is not always available to bypass blocks of content that are repeated on multiple web pages; k. A correct reading sequence is not provided on pages where the sequence in which content is presented affects its meaning; l. In content implemented using markup languages, elements do not always have complete start and end tags, are not nested according to their specifications, may contain duplicate attributes, and IDs are not always unique; and m. The name and role of all UI elements cannot be programmatically determined; things that can be set by the user cannot be programmatically set; and/or notification of changes to these items is not available to user agents, including assistive technology. 30. These access barriers effectively denied Plaintiff the ability to use and enjoy Defendant’s website the same way sighted individuals do. 31. It is, upon information and belief, Defendant’s policy and practice to deny Plaintiff, along with other blind or visually-impaired users, access to Defendant’s website, and to therefore specifically deny the goods and services that are offered to the general public. Due to Defendant’s failure and refusal to remove access barriers to its website, Plaintiff and visually-impaired persons have been and are still being denied equal access to Defendant’s Website, and the numerous goods and services and benefits offered to the public through the Website. 32. Due to the inaccessibility of Defendant’s Website, blind and visually-impaired customers such as Plaintiff, who need screen-readers, cannot fully and equally use or enjoy the facilities, products, and services Defendant offers to the public on its Website. The access barriers Plaintiff encountered have caused a denial of Plaintiff’s full and equal access in the past, and now deter Plaintiff on a regular basis from visiting the Website, presently and in the future. 33. If the Website were equally accessible to all, Plaintiff could independently navigate the Website and complete a desired transaction as sighted individuals do. 34. Through his attempts to use the Website, Plaintiff has actual knowledge of the access barriers that make these services inaccessible and independently unusable by blind and visually-impaired people. 35. Because simple compliance with the WCAG 2.1 Guidelines would provide Plaintiff and other visually-impaired consumers with equal access to the Website, Plaintiff alleges that Defendant has engaged in acts of intentional discrimination, including but not limited to the following policies or practices: a. Constructing and maintaining a website that is inaccessible to visually-impaired individuals, including Plaintiff; b. Failure to construct and maintain a website that is sufficiently intuitive so as to be equally accessible to visually-impaired individuals, including Plaintiff; and, c. Failing to take actions to correct these access barriers in the face of substantial harm and discrimination to blind and visually-impaired consumers, such as Plaintiff, as a member of a protected class. 36. Defendant therefore uses standards, criteria or methods of administration that have the effect of discriminating or perpetuating the discrimination of others, as alleged herein. 37. The ADA expressly contemplates the injunctive relief that Plaintiff seeks in this action. In relevant part, the ADA requires: In the case of violations of . . . this title, injunctive relief shall include an order to alter facilities to make such facilities readily accessible to and usable by individuals with disabilities . . . Where appropriate, injunctive relief shall also include requiring the . . . modification of a policy . . . 42 U.S.C. § 12188(a)(2). 38. Upon information and belief, because ARTSANA USA, INC.’s Website has never been accessible and because ARTSANA USA, INC. does not have, and has never had, an adequate corporate policy that is reasonably calculated to cause its Website to become and remain accessible, Plaintiff invokes 42 U.S.C. § 12188(a)(2) and seeks a permanent injunction requiring: a. that ARTSANA USA, INC. retain a qualified consultant acceptable to Plaintiff (“Mutually Agreed Upon Consultant”) who shall assist it in improving the accessibility of its Website so the goods and services on them may be equally accessed and enjoyed by individuals with vision related disabilities; b. that ARTSANA USA, INC. work with the Mutually Agreed Upon Consultant to ensure that all employees involved in website development and content development be given web accessibility training on a periodic basis, including onsite training to create accessible content at the design and development stages; c. that ARTSANA USA, INC. work with the Mutually Agreed Upon Consultant to perform an automated accessibility audit on a periodic basis to evaluate whether its Website may be equally accessed and enjoyed by individuals with vision related disabilities on an ongoing basis; d. that ARTSANA USA, INC. work with the Mutually Agreed Upon Consultant to perform end-user accessibility/usability testing on a periodic basis with said testing to be performed by individuals with various disabilities to evaluate whether its Website may be equally accessed and enjoyed by individuals with vision related disabilities on an ongoing basis; e. that ARTSANA USA, INC. work with the Mutually Agreed Upon Consultant to create an accessibility policy that will be posted on its Website, along with an e-mail address and tollfree phone number to report accessibility-related problems; and f. that Plaintiff, their counsel and its experts monitor Defendant’s Website for up to two years after the Mutually Agreed Upon Consultant validates it is free of accessibility errors/violations to ensure it has adopted and implemented adequate accessibility policies. 39. Web-based technologies have features and content that are modified on a daily, and in some instances, an hourly, basis, and a one time “fix” to an inaccessible website will not cause the website to remain accessible without a corresponding change in corporate policies related to those web-based technologies. To evaluate whether an inaccessible website has been rendered accessible, and whether corporate policies related to web-based technologies have been changed in a meaningful manner that will cause the website to remain accessible, the website must be reviewed on a periodic basis using both automated accessibility screening tools and end user testing by disabled individuals. 40. Although Defendant may currently have centralized policies regarding maintaining and operating its Website, Defendant lacks a plan and policy reasonably calculated to make them fully and equally accessible to, and independently usable by, blind and other visually-impaired consumers. 41. Defendant has, upon information and belief, invested substantial sums in developing and maintaining their Website and has generated significant revenue from the Website. These amounts are far greater than the associated cost of making their Website equally accessible to visually impaired customers. 42. Without injunctive relief, Plaintiff and other visually-impaired consumers will continue to be unable to independently use the Website, violating their rights. CLASS ACTION ALLEGATIONS 43. Plaintiff, on behalf of himself and all others similarly situated, seeks to certify a nationwide class under Fed. R. Civ. P. 23(a) and 23(b)(2): all legally blind individuals in the United States who have attempted to access Defendant’s Website and as a result have been denied access to the equal enjoyment of goods and services, during the relevant statutory period. 44. Plaintiff, on behalf of himself and all others similarly situated, seeks certify a New York City subclass under Fed. R. Civ. P. 23(a) and 23(b)(2): all legally blind individuals in the City of New York who have attempted to access Defendant’s Website and as a result have been denied access to the equal enjoyment of goods and services offered, during the relevant statutory period. 45. Common questions of law and fact exist amongst Class, including: a. Whether Defendant’s Website is a “public accommodation” under the ADA; b. Whether Defendant’s Website is a “place or provider of public accommodation” under the NYCHRL; c. Whether Defendant’s Website denies the full and equal enjoyment of its products, services, facilities, privileges, advantages, or accommodations to people with visual disabilities, violating the ADA; and d. Whether Defendant’s Website denies the full and equal enjoyment of its products, services, facilities, privileges, advantages, or accommodations to people with visual disabilities, violating the NYCHRL. 46. Plaintiff’s claims are typical of the Class. The Class, similarly to the Plaintiff, are severely visually impaired or otherwise blind, and claim that Defendant has violated the ADA or NYCHRL by failing to update or remove access barriers on its Website so either can be independently accessible to the Class. 47. Plaintiff will fairly and adequately represent and protect the interests of the Class Members because Plaintiff has retained and is represented by counsel competent and experienced in complex class action litigation, and because Plaintiff has no interests antagonistic to the Class Members. Class certification of the claims is appropriate under Fed. R. Civ. P. 23(b)(2) because Defendant has acted or refused to act on grounds generally applicable to the Class, making appropriate both declaratory and injunctive relief with respect to Plaintiff and the Class as a whole. 48. Alternatively, class certification is appropriate under Fed. R. Civ. P. 23(b)(3) because fact and legal questions common to Class Members predominate over questions affecting only individual Class Members, and because a class action is superior to other available methods for the fair and efficient adjudication of this litigation. 49. Judicial economy will be served by maintaining this lawsuit as a class action in that it is likely to avoid the burden that would be otherwise placed upon the judicial system by the filing of numerous similar suits by people with visual disabilities throughout the United States. FIRST CAUSE OF ACTION VIOLATIONS OF THE ADA, 42 U.S.C. § 12181 et seq. 50. Plaintiff, on behalf of himself and the Class Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 51. Section 302(a) of Title III of the ADA, 42 U.S.C. § 12101 et seq., provides: No individual shall be discriminated against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation by any person who owns, leases (or leases to), or operates a place of public accommodation. 42 U.S.C. § 12182(a). 52. Defendant’s Website is a public accommodations within the definition of Title III of the ADA, 42 U.S.C. § 12181(7). The Website is a service that is offered to the general public, and as such, must be equally accessible to all potential consumers. 53. Under Section 302(b)(1) of Title III of the ADA, it is unlawful discrimination to deny individuals with disabilities the opportunity to participate in or benefit from the products, services, facilities, privileges, advantages, or accommodations of an entity. 42 U.S.C. § 12182(b)(1)(A)(i). 54. Under Section 302(b)(1) of Title III of the ADA, it is unlawful discrimination to deny individuals with disabilities an opportunity to participate in or benefit from the products, services, facilities, privileges, advantages, or accommodation, which is equal to the opportunities afforded to other individuals. 42 U.S.C. § 12182(b)(1)(A)(ii). 55. Under Section 302(b)(2) of Title III of the ADA, unlawful discrimination also includes, among other things: [A] failure to make reasonable modifications in policies, practices, or procedures, when such modifications are necessary to afford such goods, services, facilities, privileges, advantages, or accommodations to individuals with disabilities, unless the entity can demonstrate that making such modifications would fundamentally alter the nature of such goods, services, facilities, privileges, advantages or accommodations; and a failure to take such steps as may be necessary to ensure that no individual with a disability is excluded, denied services, segregated or otherwise treated differently than other individuals because of the absence of auxiliary aids and services, unless the entity can demonstrate that taking such steps would fundamentally alter the nature of the good, service, facility, privilege, advantage, or accommodation being offered or would result in an undue burden. 42 U.S.C. § 12182(b)(2)(A)(ii)-(iii). 56. The acts alleged herein constitute violations of Title III of the ADA, and the regulations promulgated thereunder. Plaintiff, who is a member of a protected class of persons under the ADA, has a physical disability that substantially limits the major life activity of sight within the meaning of 42 U.S.C. §§ 12102(1)(A)-(2)(A). Furthermore, Plaintiff has been denied full and equal access to the Website, has not been provided services that are provided to other patrons who are not disabled, and has been provided services that are inferior to the services provided to non-disabled persons. Defendant has failed to take any prompt and equitable steps to remedy its discriminatory conduct. These violations are ongoing. 57. Under 42 U.S.C. § 12188 and the remedies, procedures, and rights set forth and incorporated therein, Plaintiff, requests relief as set forth below. SECOND CAUSE OF ACTION VIOLATIONS OF THE NYCHRL 58. Plaintiff, on behalf of himself and the New York City Sub-Class Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 59. N.Y.C. Administrative Code § 8-107(4)(a) provides that “It shall be an unlawful discriminatory practice for any person, being the owner, lessee, proprietor, manager, superintendent, agent or employee of any place or provider of public accommodation, because of . . . disability . . . directly or indirectly, to refuse, withhold from or deny to such person, any of the accommodations, advantages, facilities or privileges thereof.” 60. Defendant’s Website is a sales establishment and public accommodations within the definition of N.Y.C. Admin. Code § 8-102(9). 61. Defendant is subject to NYCHRL because it owns and operates its Website, making it a person within the meaning of N.Y.C. Admin. Code § 8-102(1). 62. Defendant is violating N.Y.C. Administrative Code § 8-107(4)(a) in refusing to update or remove access barriers to Website, causing its Website and the services integrated with such Website to be completely inaccessible to the blind. This inaccessibility denies blind patrons full and equal access to the facilities, products, and services that Defendant makes available to the non-disabled public. 63. Defendant is required to “make reasonable accommodation to the needs of persons with disabilities . . . any person prohibited by the provisions of [§ 8-107 et seq.] from discriminating on the basis of disability shall make reasonable accommodation to enable a person with a disability to . . . enjoy the right or rights in question provided that the disability is known or should have been known by the covered entity.” N.Y.C. Admin. Code § 8-107(15)(a). 64. Defendant’s actions constitute willful intentional discrimination against the Sub- Class on the basis of a disability in violation of the N.Y.C. Administrative Code § 8-107(4)(a) and § 8-107(15)(a) in that Defendant has: a. constructed and maintained a website that is inaccessible to blind class members with knowledge of the discrimination; and/or b. constructed and maintained a website that is sufficiently intuitive and/or obvious that is inaccessible to blind class members; and/or c. failed to take actions to correct these access barriers in the face of substantial harm and discrimination to blind class members. 65. Defendant has failed to take any prompt and equitable steps to remedy their discriminatory conduct. These violations are ongoing. 66. As such, Defendant discriminates, and will continue in the future to discriminate against Plaintiff and members of the proposed class and subclass on the basis of disability in the full and equal enjoyment of the products, services, facilities, privileges, advantages, accommodations and/or opportunities of its Website under § 8-107(4)(a) and/or its implementing regulations. Unless the Court enjoins Defendant from continuing to engage in these unlawful practices, Plaintiff and members of the class will continue to suffer irreparable harm. 67. Defendant’s actions were and are in violation of the NYCHRL and therefore Plaintiff invokes his right to injunctive relief to remedy the discrimination. 68. Plaintiff is also entitled to compensatory damages, as well as civil penalties and fines under N.Y.C. Administrative Code § 8-120(8) and § 8-126(a) for each offense as well as punitive damages pursuant to § 8-502. 69. Plaintiff is also entitled to reasonable attorneys’ fees and costs. 70. Under N.Y.C. Administrative Code § 8-120 and § 8-126 and the remedies, procedures, and rights set forth and incorporated therein Plaintiff prays for judgment as set forth below. THIRD CAUSE OF ACTION DECLARATORY RELIEF 71. Plaintiff, on behalf of himself and the Class and New York City Sub-Classes Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 72. An actual controversy has arisen and now exists between the parties in that Plaintiff contends, and is informed and believes that Defendant denies, that its Website contains access barriers denying blind customers the full and equal access to the products, services and facilities of its Website, which Defendant owns, operations and controls, fails to comply with applicable laws including, but not limited to, Title III of the Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., and N.Y.C. Admin. Code § 8-107, et seq. prohibiting discrimination against the blind. 73. A judicial declaration is necessary and appropriate at this time in order that each of the parties may know their respective rights and duties and act accordingly. PRAYER FOR RELIEF WHEREFORE, Plaintiff respectfully requests this Court grant the following relief: a. A preliminary and permanent injunction to prohibit Defendant from violating the Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y.C. Administrative Code § 8-107, et seq., and the laws of New York; b. A preliminary and permanent injunction requiring Defendant to take all the steps necessary to make its Website into full compliance with the requirements set forth in the ADA, and its implementing regulations, so that the Website is readily accessible to and usable by blind individuals; c. A declaration that Defendant owns, maintains and/or operates its Website in a manner that discriminates against the blind and which fails to provide access for persons with disabilities as required by Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y.C. Administrative Code § 8-107, et seq., and the laws of New York d. An order certifying the Class and Sub-Classes under Fed. R. Civ. P. 23(a) & (b)(2) and/or (b)(3), appointing Plaintiff as Class Representative, and his attorneys as Class Counsel; e. Compensatory damages in an amount to be determined by proof, including all applicable statutory and punitive damages and fines, to Plaintiff and the proposed class and subclasses for violations of their civil rights under New York City Human Rights Law and City Law; f. Pre- and post-judgment interest; g. An award of costs and expenses of this action together with reasonable attorneys’ and expert fees; and h. Such other and further relief as this Court deems just and proper. DEMAND FOR TRIAL BY JURY Pursuant to Fed. R. Civ. P. 38(b), Plaintiff demands a trial by jury on all questions of fact the Complaint raises. Dated: Queens, New York May 15, 2020 MARS KHAIMOV LAW, PLLC By: /s/ Mars Khaimov Mars Khaimov, Esq. [email protected] 10826 64th Avenue, Second Floor Forest Hills, New York 11375 Tel: (929) 324-0717 Attorneys for Plaintiff
civil rights, immigration, family
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Case No.: CLASS ACTION COMPLAINT FOR VIOLATIONS OF THE FEDERAL SECURITIES LAWS JURY TRIAL DEMANDED UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK JAMES GLAVAN, Individually and On Behalf of All Others Similarly Situated, Plaintiff, v. REVOLUTION LIGHTING TECHNOLOGIES, INC., ROBERT V. LAPENTA, CHARLES J. SCHAFER, and JAMES A. DEPALMA, Defendants. Plaintiff James Glavan (“Plaintiff”), by and through his attorneys, alleges the following upon information and belief, except as to those allegations concerning Plaintiff, which are alleged upon personal knowledge. Plaintiff’s information and belief is based upon, among other things, his counsel’s investigation, which includes without limitation: (a) review and analysis of regulatory filings made by Revolution Lighting Technologies, Inc. (“Revolution Lighting” or the “Company”), with the United States (“U.S.”) Securities and Exchange Commission (“SEC”); (b) review and analysis of press releases and media reports issued by and disseminated by Revolution Lighting; and (c) review of other publicly available information concerning Revolution Lighting. NATURE OF THE ACTION AND OVERVIEW 1. This is a class action on behalf of persons and entities that purchased or otherwise acquired Revolution Lighting securities between March 14, 2014, and November 14, 2018, inclusive (the “Class Period”), seeking to pursue remedies under the Securities Exchange Act of 1934 (the “Exchange Act”). 2. Revolution Lighting purports to design and manufacture light-emitting diode (“LED”) lighting solutions for industrial, commercial, and government markets. 3. On October 17, 2018, the Company reported preliminary financial results for third quarter 2018 with revenue expected to be $33 million, compared to guidance of $40-$41 million. The Company also announced that its CEO had offered to acquire all of the common stock of the Company for a price of $2.00 per share. 4. On this news, the Company’s stock price fell $0.98 per share, or over 38%, to close at $1.58 per share on October 17, 2018, on unusually heavy trading volume.1 5. On October 19, 2018, the Company disclosed “an ongoing investigation by the SEC regarding certain revenue recognition practices, including bill and hold transactions that occurred between 2014 through the second quarter of 2018.” 1 The Company’s stock traded on a split-adjusted basis following a one-for-ten reverse stock split, effective March 11, 2016. All references to the stock price herein reflect the post-split price. 6. On this news, the Company’s stock price fell $0.16 per share, or over 10%, to close at $1.43 per share on October 22, 2018, on unusually heavy trading volume. 7. Then, on November 14, 2018, the Company announced that its Transaction Committee was considering an updated proposal from Defendant LaPenta to acquire all of the Company’s outstanding stock for $1.50 per share, referring in part to the SEC investigation as part of the reason Mr. La Penta wished to take the Company private. 8. On this news, the Company’s stock price fell $0.55 per share, or nearly 40%, to close at $0.85 per share on November 15, 2018, on unusually heavy trading volume. 9. Throughout the Class Period, Defendants made false and/or misleading statements, as well as failed to disclose material adverse facts about the Company’s business, operations, and prospects. Specifically, Defendants made false and/or misleading statements and/or failed to disclose: (1) that the Company was improperly recognizing revenue for certain transactions; (2) that, as a result, the Company’s financial statements were misstated; (3) that the Company lacked adequate internal controls over financial reporting; (4) that, as a result, Company would be subject to regulatory scrutiny and incur substantial costs; and (5) that, as a result of the foregoing, Defendants’ positive statements about the Company’s business, operations, and prospects and prospects were materially misleading and/or lacked a reasonable 10. As a result of Defendants’ wrongful acts and omissions, and the precipitous decline in the market value of the Company’s securities, Plaintiff and other Class members have suffered significant losses and damages. JURISDICTION AND VENUE 11. The claims asserted herein arise under Sections 10(b) and 20(a) of the Exchange Act (15 U.S.C. §§ 78j(b) and 78t(a)) and Rule 10b-5 promulgated thereunder by the SEC (17 C.F.R. § 240.10b-5). 12. This Court has jurisdiction over the subject matter of this action pursuant to 28 U.S.C. §1331 and Section 27 of the Exchange Act (15 U.S.C. § 78aa). 13. Venue is proper in this Judicial District pursuant to 28 U.S.C. § 1391(b) and Section 27 of the Exchange Act (15 U.S.C. § 78aa(c)). Substantial acts in furtherance of the alleged fraud or the effects of the fraud have occurred in this Judicial District. Many of the acts charged herein, including the dissemination of materially false and/or misleading information, occurred in substantial part in this Judicial District. 14. In connection with the acts, transactions, and conduct alleged herein, Defendants directly and indirectly used the means and instrumentalities of interstate commerce, including the United States mail, interstate telephone communications, and the facilities of a national securities exchange. PARTIES 15. Plaintiff James Glavan, as set forth in the accompanying certification, incorporated by reference herein, purchased Revolution Lighting securities during the Class Period, and suffered damages as a result of the federal securities law violations and false and/or misleading statements and/or material omissions alleged herein. 16. Defendant Revolution Lighting is incorporated under the laws of Delaware with its principal executive offices located in Stamford, Connecticut. Revolution Lighting’s common stock trades on the NASDAQ exchange under the symbol “RVLT.” 17. Defendant Robert V. LaPenta (“LaPenta”) was the Chief Executive Officer (“CEO”) and Chairman of the Board of Directors of the Company at all relevant times. 18. Defendant Charles J. Schafer (“Schafer”) was the Chief Financial Officer (“CFO”) of the Company from January 2013 to July 10, 2015. 19. Defendant James A. DePalma (“DePalma”) has been the CFO of the Company since July 10, 2015. 20. Defendants LaPenta, Schafer, and DePalma are collectively referred to hereinafter as the “Individual Defendants.” The Individual Defendants, because of their positions with the Company, possessed the power and authority to control the contents of Revolution Lighting’s reports to the SEC, press releases and presentations to securities analysts, money and portfolio managers and institutional investors, i.e., the market. Each defendant was provided with copies of the Company’s reports and press releases alleged herein to be misleading prior to, or shortly after, their issuance and had the ability and opportunity to prevent their issuance or cause them to be corrected. Because of their positions and access to material non-public information available to them, each of these defendants knew that the adverse facts specified herein had not been disclosed to, and were being concealed from, the public, and that the positive representations which were being made were then materially false and/or misleading. The Individual Defendants are liable for the false statements pleaded herein, as those statements were each “group-published” information, the result of the collective actions of the Individual Defendants. SUBSTANTIVE ALLEGATIONS Background 21. Revolution Lighting purports to design and manufacture light-emitting diode (“LED”) lighting solutions for industrial, commercial, and government markets. 22. In August 2013, the Company acquired Relume Technologies (“Relume”), a manufacturer of LED lighting products and control systems. 23. In April 2014, the Company acquired Value Lighting Inc. (“Value Lighting”), a supplier of lighting solutions to the multifamily residential market. Materially False and Misleading Statements Issued During the Class Period 24. The Class Period begins on March 14, 2014. On that day, the Company filed its annual report on Form 10-K for the period ended December 31, 2013 (the “2013 10-K”). It reported revenue of $26.06 million. Regarding the Company’s revenue recognition policy, the 2013 10-K stated: We recognize revenue for our products upon shipment or delivery to customers in accordance with the respective contractual arrangements, provided no significant obligations remain and collection is probable. For sales that include customer acceptance terms, revenue is recorded after customer acceptance. It is our policy that all sales are final. Requests for returns are reviewed on a case by case basis. As revenue is recorded, we accrue an estimated amount for product returns as a reduction of revenue. Revenues from merchandise shipped to a logistics supplier for Seesmart, who had the contractual right to return merchandise in inventory, was recognized when the merchandise was delivered by the logistics supplier to the end user. Payments received from the logistics supplier prior to recognizing the related revenue are recorded as customer deposits. During the first quarter of 2013, this arrangement was terminated. Pursuant to agreements with distributors, which provide the distributors with the rights to purchase and resell inventory, we receive up front licensing fees for ongoing support obligations during the term of the agreement. Such fees are amortized by us over the term of the contracts which range from three to ten years. Unamortized licensing fees are included in deferred revenue in the accompanying consolidated balance sheets. Sales taxes billed to customers are recorded on a gross basis as revenues. From time to time, we enter into multiple element arrangements to provide products and installation services. Revenues are allocated to each element based on our best estimate of the selling prices of each element. 25. The 2013 10-K contained certifications by defendants LaPenta and Schafer to attest that the financial information contained therein was accurate and that it disclosed any material changes to the Company’s internal controls over financial reporting. 26. However, the 2013 10-K disclaimed any assessment of the internal controls with respect to Relume. The Company stated, in relevant part: In conducting the Company’s evaluation of the effectiveness of its internal control over financial reporting, management determined that the internal control systems of Relume Technologies, Inc. and Tri-State DE LLC, wholly owned subsidiaries acquired on August 22, 2013 and November 15, 2013, respectively, would be excluded from its internal control assessment, as permitted by guidance issued by the Securities and Exchange Commission. Accordingly, as of and for the year ended December 31, 2013, internal control systems underlying to approximately 24% of consolidated revenues and 14% of consolidated assets have been excluded from management’s evaluation of internal control over financial reporting. 27. On May 12, 2014, the Company filed its quarterly report on Form 10-Q for the period ended March 31, 2014 (the “1Q14 10-Q”) and reported revenue of $4.95 million. 28. The 1Q14 10-Q contained certifications by defendants LaPenta and Schafer to attest that the financial information contained therein was accurate and that it disclosed any material changes to the Company’s internal controls over financial reporting. Moreover, the report stated that “[t]here was no change in [the Company’s] internal controls over financial reporting that occurred during the quarter ended March 31, 2014 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.” 29. On August 7, 2014, the Company filed its quarterly report on Form 10-Q for the period ended June 30, 2014 (the “2Q14 10-Q”) and reported revenue of $17.52 million. 30. The 2Q14 10-Q contained certifications by defendants LaPenta and Schafer to attest that the financial information contained therein was accurate and that it disclosed any material changes to the Company’s internal controls over financial reporting. Under the heading “Controls and Procedures,” the report stated, in relevant part: During the second quarter of 2014, the Company implemented new accounting systems and related modifications of processes and controls at its Relume and Lumificient subsidiaries. The Company also hired Directors of Finance at its Relume, Seesmart and newly acquired Value Lighting subsidiaries and expanded its accounting resources at its corporate headquarters and Value Lighting subsidiaries. 31. On November 6, 2014, the Company filed its quarterly report on Form 10-Q for the period ended September 30, 2014 (the “3Q14 10-Q”) and reported revenue of $26.88 million. 32. The 3Q14 10-Q contained certifications by defendants LaPenta and Schafer to attest that the financial information contained therein was accurate and that it disclosed any material changes to the Company’s internal controls over financial reporting. Moreover, the report stated that “[t]here was no change in [the Company’s] internal controls over financial reporting that occurred during the quarter ended September 30, 2014 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.” 33. On March 16, 2015, the Company filed its annual report on Form 10-K for the period ended December 31, 2014 (the “2014 10-K”). For 2014, the Company reported revenue of $76.85 million. 34. The 2014 10-K contained certifications by defendants LaPenta and Schafer to attest that the financial information contained therein was accurate and that it disclosed any material changes to the Company’s internal controls over financial reporting. 35. However, the 2014 10-K disclaimed any assessment of the internal controls with respect to Value Lighting. The Company stated, in relevant part: In conducting the Company’s evaluation of the effectiveness of its internal control over financial reporting, management determined that the internal control systems of Value Lighting and All Around, wholly-owned subsidiaries acquired on April 17, 2014 and December 18, 2014, respectively, would be excluded from its internal control assessment, as permitted by guidance issued by the Securities and Exchange Commission. Accordingly, as of and for the year ended December 31, 2014, internal control systems underlying to approximately 60% of consolidated revenues and 24% of consolidated assets (excluding goodwill and identifiable intangible assets), have been excluded from management’s evaluation of internal control over financial reporting. 36. On November 5, 2015, the Company filed its quarterly report on Form 10-Q for the period ended September 30, 2015 (the “3Q15 10-Q”). This report contained certifications by defendants LaPenta and DePalma to attest that the financial information contained therein was accurate and that it disclosed any material changes to the Company’s internal controls over financial reporting. 37. The 3Q15 10-Q reported revenue of $37.73 million for the quarter. It also disclosed a different revenue recognition policy than in prior periods as identified in ¶24. The Company, in relevant part, stated: The Company recognizes revenue for its products upon shipment or delivery to customers in accordance with the respective contractual arrangements, provided no significant obligations remain and collection is probable. For sales that include customer acceptance terms, revenue is recorded after customer acceptance. It is the Company’s policy that all sales are final. Requests for returns are reviewed on a case-by-case basis. As revenue is recorded, the Company accrues an estimated amount for product returns as a reduction of revenue. The Company recognizes revenue from fixed-price and modified fixed-price contracts for turnkey energy conservation projects using the percentage-of- completion method of accounting. The percentage-of-completion is computed by dividing the actual incurred cost to date by the most recent estimated total cost to complete the project. The computed percentage is applied to the expected revenue for the project to calculate the contract revenue to be recognized in the current period. This method is used because management considers total cost to be the best available measure of progress on these contracts. Contract costs include all direct material and labor costs and indirect costs related to contract performance. Provisions for estimated losses on uncompleted contracts are made in the period in which such losses are determined. 38. On March 10, 2016, the Company filed its annual report on Form 10-K for the period ended December 31, 2015 and reported revenue of $129.66 million. This report contained certifications by defendants LaPenta and DePalma to attest that the financial information contained therein was accurate and that it disclosed any material changes to the Company’s internal controls over financial reporting. 39. On March 9, 2017, the Company filed its annual report on Form 10-K for the period ended December 31, 2016 and reported revenue of $172.12 million. This report contained certifications by defendants LaPenta and DePalma to attest that the financial information contained therein was accurate and that it disclosed any material changes to the Company’s internal controls over financial reporting. 40. On March 8, 2018, the Company filed its annual report on Form 10-K for the period ended December 31, 2017 and reported revenue of $152.31 million. This report contained certifications by defendants LaPenta and DePalma to attest that the financial information contained therein was accurate and that it disclosed any material changes to the Company’s internal controls over financial reporting. Moreover, the report stated that “management concluded that [the Company’s] disclosure controls and procedures were effective at a reasonable assurance level as of the end of the period covered by the report.” 41. On May 1, 2018, the Company filed its quarterly report on Form 10-Q for the period ended March 31, 2018 and reported revenue of $33.74 million. This report contained certifications by defendants LaPenta and DePalma to attest that the financial information contained therein was accurate and that it disclosed any material changes to the Company’s internal controls over financial reporting. Moreover, the report stated, in relevant part: [M]anagement concluded that [the Company’s] disclosure controls and procedures were effective at a reasonable assurance level as of the end of the period covered by the report. * * * Beginning January 1, 2018, we implemented ASC 606, “Revenue from Contracts with Customers.” Although the new revenue standard had an immaterial impact on our ongoing net income, we did implement changes to our processes related to revenue recognition and the control activities within them. These included the development of new policies based on the five-step model provided in the new revenue standard, new training, ongoing contract review requirements, and gathering of information provided for disclosures. 42. On August 13, 2018, the Company filed its quarterly report on Form 10-Q for the period ended June 30, 2018 (the “2Q18 10-Q”) and reported revenue of $36.44 million. 43. The 2Q18 10-Q reported a material weakness in the Company’s financial reporting. Under the heading “Controls and Procedures,” the Company stated, in relevant part: As of December 31, 2017, our management conducted an evaluation of our internal control over financial reporting and determined that our internal control over financial reporting was effective. At such date we identified a significant deficiency related to the controls over the proper identification of certain collection patterns relevant for bill and hold revenue recognition. Since December 31, 2017, our management has implemented changes in internal control over financial reporting to address this significant deficiency, including changing the design of existing controls and implementing additional transaction level and review controls. In addition, corporate management is strengthening the internal accounting functions at the divisional or subsidiary level, where appropriate. At June 30, 2018, we have determined that certain of the transaction level and review controls over revenue recognition have not operated effectively. Specifically, our management has identified control deficiencies related to the proper identification of certain collection patterns and the finalization and review of executed contracts related to bill and hold arrangements and controls over the recording of material costs. We have determined that these control deficiencies aggregate to a material weakness at June 30, 2018. 44. The above statements identified in ¶¶24-43 were materially false and/or misleading, as well as failed to disclose material adverse facts about the Company’s business, operations, and prospects. Specifically, Defendants made false and/or misleading statements and/or failed to disclose: (1) that the Company was improperly recognizing revenue for certain transactions; (2) that, as a result, the Company’s financial statements were misstated; (3) that the Company lacked adequate internal controls over financial reporting; (4) that, as a result, Company would be subject to regulatory scrutiny and incur substantial costs; and (5) that, as a result of the foregoing, Defendants’ positive statements about the Company’s business, operations, and prospects and prospects were materially misleading and/or lacked a reasonable Disclosures at the End of the Class Period 45. On October 17, 2018, the Company reported preliminary financial results for third quarter 2018 with revenue expected to be $33 million, compared to previously-announced guidance of $40-$41 million. The Company also announced that its CEO had offered to acquire all of the common stock of the Company for a price of $2.00 per share. In a press release entitled “Revolution Lighting Technologies (RVLT) Provides Preliminary Third Quarter Update and Revises Full Year Guidance,” the Company stated, in relevant part: While the company has been successful in winning a number of important projects, it continues to experience delays in starting and or shipping against these projects particularly at our multifamily and Tri-State divisions. As a result, we expect revenue of approximately $33 million for the third quarter versus prior third quarter guidance of $40-$41 million. Due to the decline in expected third quarter revenue and our current outlook for the fourth quarter, total revenue for the full year 2018 is expected to approximate $140-$145 million versus our previous full year guidance of $160-$170 million. We are disappointed in our results and recognize that we need to address our overall business structure, reduce operating costs to a level more aligned with our revenue expectations and address our level of outstanding debt. Over the past six months, our CEO and Chairman, Robert LaPenta, has provided approximately $15 million of capital to fund operations, bringing our total debt, including bank financing, to over $60 million. Mr. LaPenta believes additional capital requirements cannot presently be addressed through third party financing. Mr. LaPenta has proposed to acquire all of the common stock of the Company that he and his affiliates do not currently own. The text of Mr. LaPenta’s letter to the Company’s independent directors appears in full below: We write to you in connection with your roles as independent, disinterested members of the Board of Directors . . . * * * Without additional funding, we believe that the Company may be forced to consider various restructuring alternatives in the near term. Simply put, we do not believe that it is in the best interests of the Company and its stockholders to continue as a publicly traded enterprise, as we believe it currently lacks sufficient scale and the ongoing costs of maintaining the reporting and related infrastructure necessary for public reporting are a significant financial burden on the Company. In addition, we believe the constant pressure to meet quarterly earnings targets has been a significant distraction to the Company’s management and has prevented management from appropriately focusing on the long term growth and the development of the Company’s business. As a result of the above factors, we propose to acquire all of the common stock of the Company that we do not currently own for a price of $2.00 per share. Given our familiarity with the Company, we would not need to conduct any further due diligence on the Company and would be in a position to sign a definitive transaction agreement quickly. 46. On this news, the Company’s stock price fell $0.98 per share, or over 38%, to close at $1.58 per share on October 17, 2018, on unusually heavy trading volume. 47. On October 19, 2018, the Company disclosed “an ongoing investigation by the SEC regarding certain revenue recognition practices, including bill and hold transactions that occurred between 2014 through the second quarter of 2018.” In a press release entitled “Revolution Lighting Provides Additional Clarity Regarding its Recent Preliminary Third Quarter Results Issued on October 17, 2018,” the Company stated the estimated impact on revenue of an accounting policy “based on shipment of products, as opposed to bill and hold revenue recognition.” The Company stated, in relevant part: Management does not believe that revenue reduction described in the release is due to any loss or deterioration of the Company’s business or from the discontinuation of bill and hold transactions that are the subject of an investigation by the Securities and Exchange Commission (“SEC”), as described below, but rather resulted from the timing of the start and completion of programs during the third quarter at the Company’s Value and Tristate divisions. These delays, plus a revised more conservative outlook regarding the fourth quarter revenue guidance, resulted in the reduced outlook for the year. There is currently an ongoing investigation by the SEC regarding certain revenue recognition practices, including bill and hold transactions that occurred between 2014 through the second quarter of 2018. The Company estimates that the net effect on the reported revenue as a result of, among other things, recording revenue based on shipments of products, as opposed to bill and hold revenue recognition used by the Company, would have been to reduce revenue by $5.0 million, $6.3 million and $6.3 million in each of 2014, 2015 and 2016, respectively, and increase revenue by $11.6 million and $5.1 million in 2017 and 2018, respectively. In connection with the results of the investigation to date, the Company is in the process of assessing its revenue recognition policies and the resulting effects on its financial results, and adopting remedial measures to improve its internal controls as described in its Form 10-Q for the second quarter of 2018. The SEC investigation is ongoing and there can be no assurance as to whether additional remedial measures will be required. The Company will continue to cooperate with the SEC regarding the investigation. 48. On this news, the Company’s stock price fell $0.16 per share, or over 10%, to close at $1.43 per share on October 22, 2018, on unusually heavy trading volume. 49. On November 13, 2018, the Company filed a Notice of Late Filing on Form 12b- 25 with the SEC. Therein, the Company stated that it was unable to file its quarterly report for the period ended September 30, 2018 due to a review by the Company’s Audit Committee of the previously filed financial statements, and the Company provided detail regarding the incorrect recognition of revenue. The Company stated, in relevant part: Beginning in 2014, the Company used bill and hold revenue accounting principally for certain contracts in its Multi-family division between its Value Lighting subsidiary and its customers. Upon satisfaction of specific requirements imposed by accounting principles and interpretations of the SEC staff, bill and hold revenue accounting permits a company to record revenue on products segregated for delivery within its own warehouse. Absent satisfaction of these requirements, revenue recognition generally should await delivery of products to customers. The Company’s Audit Committee also is conducting a review to assess the accuracy of the Company’s previously filed financial statements, the current focus of which is to review the extent to which the Company incorrectly recognized revenue with respect to bill and hold transactions from 2014 until the second quarter of fiscal 2018, and whether the Company’s accounting for those transactions led to material errors in its financial statements. If this ongoing review results in a conclusion that the Company made material errors in its financial statements, the Company would restate the affected financial statements to the extent required. In any such restatement, some revenue recognized in prior periods would be recognized in later periods. While the Audit Committee review is ongoing, the Company will not be able to provide financial statements for the fiscal quarter ended September 30, 2018. 50. On November 14, 2018, the Company announced that its Transaction Committee was considering an updated proposal from Defendant LaPenta to acquire all of the Company’s outstanding stock for $1.50 per share. The Company stated, in relevant part: Revolution Lighting Technologies, Inc. (NASDAQ: RVLT) (“Revolution Lighting” or the “Company”), a global provider of advanced LED lighting solutions announced today that on November 14, 2018, the Transaction Committee of the Board of Directors of the Company received a revised proposal from RVL I LLC, an affiliate of the Company’s Chairman and CEO, Robert V. LaPenta, to acquire all of the outstanding common stock of the Company. The Transaction Committee is in the process of considering the proposal with assistance from its advisors and will have no comment until its evaluation is complete. The text of the letter to the Transaction Committee of the Company’s Board of Directors appears in full below: We write in connection with our October 16, 2018 letter (the “Offer Letter”) regarding our offer to acquire all of the common stock of Revolution Lighting Technologies, Inc. (the “Company”) on behalf of RVL 1, LLC (together with its affiliates and certain related persons, “we” or “us”) that we do not own. * * * Over the last month, we have provided the Company with $7.5 million in debt financing, and we may be required to provide up to an additional $7.0 million in debt financing to fund the Company’s operations in the ordinary course through the end of 2018. We further understand that the Company may require additional funding in 2018 in the event of unforeseen circumstances, and we expect the Company to require additional funds to continue its operations beyond 2018, with the extent of such additional required funds depending upon the Company’s future results of operation and the amount of time and expense necessary to complete the previously disclosed SEC investigation and the Audit Committee’s review of the Company’s historical financial statements and other related costs. We intend to continue to fund the Company through continued periodic loans to the extent consistent with what we believe to be the best interests of the Company and its stockholders. The Company’s overall debt as of November 12, 2018 was $65.0 million and, as noted above, will rise further as additional debt financing is provided. This increased amount of debt, which exceeds the amount that we expected the Company to have at the time of our Offer Letter, as well as an anticipated delay in completing a going private transaction and the developments in the Company’s business that it has disclosed, including the SEC investigation and the Audit Committee’s review, will necessitate a decrease from the $2.00 per share offer contained in our Offer Letter to a revised offer of $1.50 per share. 51. On this news, the Company’s stock price fell $0.55 per share, or nearly 40%, to close at $0.85 per share on November 15, 2018, on unusually heavy trading volume. CLASS ACTION ALLEGATIONS 52. Plaintiff brings this action as a class action pursuant to Federal Rule of Civil Procedure 23(a) and (b)(3) on behalf of a class, consisting of all persons and entities that purchased or otherwise acquired Revolution Lighting securities between March 14, 2014, and November 14, 2018, inclusive (collectively, the “Class”). Excluded from the Class are Defendants, the officers and directors of the Company, at all relevant times, members of their immediate families and their legal representatives, heirs, successors or assigns and any entity in which Defendants have or had a controlling interest. 53. The members of the Class are so numerous that joinder of all members is impracticable. Throughout the Class Period, Revolution Lighting’s securities were actively traded on the NASDAQ exchange. While the exact number of Class members is unknown to Plaintiff at this time and can only be ascertained through appropriate discovery, Plaintiff believes that there are hundreds or thousands of members in the proposed Class. Millions of Revolution Lighting shares were traded publicly during the Class Period on the NASDAQ. Record owners and other members of the Class may be identified from records maintained by Revolution Lighting or its transfer agent and may be notified of the pendency of this action by mail, using the form of notice similar to that customarily used in securities class actions. 54. Plaintiff’s claims are typical of the claims of the members of the Class as all members of the Class are similarly affected by Defendants’ wrongful conduct in violation of federal law that is complained of herein. 55. Plaintiff will fairly and adequately protect the interests of the members of the Class and has retained counsel competent and experienced in class and securities litigation. 56. Common questions of law and fact exist as to all members of the Class and predominate over any questions solely affecting individual members of the Class. Among the questions of law and fact common to the Class are: (a) whether the federal securities laws were violated by Defendants’ acts as alleged herein; (b) whether statements made by Defendants to the investing public during the Class Period omitted and/or misrepresented material facts about the business, operations, and prospects of Revolution Lighting; and (c) to what extent the members of the Class have sustained damages and the proper measure of damages 57. A class action is superior to all other available methods for the fair and efficient adjudication of this controversy since joinder of all members is impracticable. Furthermore, as the damages suffered by individual Class members may be relatively small, the expense and burden of individual litigation makes it impossible for members of the Class to individually redress the wrongs done to them. There will be no difficulty in the management of this action as a class action. UNDISCLOSED ADVERSE FACTS 58. The market for Revolution Lighting’s securities was open, well-developed and efficient at all relevant times. As a result of these materially false and/or misleading statements, and/or failures to disclose, Revolution Lighting’s securities traded at artificially inflated prices during the Class Period. Plaintiff and other members of the Class purchased or otherwise acquired Revolution Lighting’s securities relying upon the integrity of the market price of the Company’s securities and market information relating to Revolution Lighting, and have been damaged thereby. 59. During the Class Period, Defendants materially misled the investing public, thereby inflating the price of Revolution Lighting’s securities, by publicly issuing false and/or misleading statements and/or omitting to disclose material facts necessary to make Defendants’ statements, as set forth herein, not false and/or misleading. Said statements and omissions were materially false and/or misleading in that they failed to disclose material adverse information and/or misrepresented the truth about Revolution Lighting’s business, operations, and prospects as alleged herein. 60. At all relevant times, the material misrepresentations and omissions particularized in this Complaint directly or proximately caused or were a substantial contributing cause of the damages sustained by Plaintiff and other members of the Class. As described herein, during the Class Period, Defendants made or caused to be made a series of materially false and/or misleading statements about Revolution Lighting’s financial well-being and prospects. These material misstatements and/or omissions had the cause and effect of creating in the market an unrealistically positive assessment of the Company and its financial well-being and prospects, thus causing the Company’s securities to be overvalued and artificially inflated at all relevant times. Defendants’ materially false and/or misleading statements during the Class Period resulted in Plaintiff and other members of the Class purchasing the Company’s securities at artificially inflated prices, thus causing the damages complained of herein. LOSS CAUSATION 61. Defendants’ wrongful conduct, as alleged herein, directly and proximately caused the economic loss suffered by Plaintiff and the Class. 62. During the Class Period, Plaintiff and the Class purchased Revolution Lighting’s securities at artificially inflated prices and were damaged thereby. The price of the Company’s securities significantly declined when the misrepresentations made to the market, and/or the information alleged herein to have been concealed from the market, and/or the effects thereof, were revealed, causing investors’ losses. SCIENTER ALLEGATIONS 63. As alleged herein, Defendants acted with scienter in that Defendants knew that the public documents and statements issued or disseminated in the name of the Company were materially false and/or misleading; knew that such statements or documents would be issued or disseminated to the investing public; and knowingly and substantially participated or acquiesced in the issuance or dissemination of such statements or documents as primary violations of the federal securities laws. As set forth elsewhere herein in detail, Defendants, by virtue of their receipt of information reflecting the true facts regarding Revolution Lighting, his/her control over, and/or receipt and/or modification of Revolution Lighting’s allegedly materially misleading misstatements and/or their associations with the Company which made them privy to confidential proprietary information concerning Revolution Lighting, participated in the fraudulent scheme alleged herein. APPLICABILITY OF PRESUMPTION OF RELIANCE (FRAUD-ON-THE-MARKET DOCTRINE) 64. The market for Revolution Lighting’s securities was open, well-developed and efficient at all relevant times. As a result of the materially false and/or misleading statements and/or failures to disclose, Revolution Lighting’s securities traded at artificially inflated prices during the Class Period. On March 17, 2014, the Company’s common stock closed at a Class Period high of $38.10 per share. Plaintiff and other members of the Class purchased or otherwise acquired the Company’s securities relying upon the integrity of the market price of Revolution Lighting’s securities and market information relating to Revolution Lighting, and have been damaged thereby. 65. During the Class Period, the artificial inflation of Revolution Lighting’s stock was caused by the material misrepresentations and/or omissions particularized in this Complaint causing the damages sustained by Plaintiff and other members of the Class. As described herein, during the Class Period, Defendants made or caused to be made a series of materially false and/or misleading statements about Revolution Lighting’s business, prospects, and operations. These material misstatements and/or omissions created an unrealistically positive assessment of Revolution Lighting and its business, operations, and prospects, thus causing the price of the Company’s securities to be artificially inflated at all relevant times, and when disclosed, negatively affected the value of the Company stock. Defendants’ materially false and/or misleading statements during the Class Period resulted in Plaintiff and other members of the Class purchasing the Company’s securities at such artificially inflated prices, and each of them has been damaged as a result. 66. At all relevant times, the market for Revolution Lighting’s securities was an efficient market for the following reasons, among others: (a) Revolution Lighting stock met the requirements for listing, and was listed and actively traded on the NASDAQ, a highly efficient and automated market; (b) As a regulated issuer, Revolution Lighting filed periodic public reports with the SEC and/or the NASDAQ; (c) Revolution Lighting regularly communicated with public investors via established market communication mechanisms, including through regular dissemination of press releases on the national circuits of major newswire services and through other wide- ranging public disclosures, such as communications with the financial press and other similar reporting services; and/or (d) Revolution Lighting was followed by securities analysts employed by brokerage firms who wrote reports about the Company, and these reports were distributed to the sales force and certain customers of their respective brokerage firms. Each of these reports was publicly available and entered the public marketplace 67. As a result of the foregoing, the market for Revolution Lighting’s securities promptly digested current information regarding Revolution Lighting from all publicly available sources and reflected such information in Revolution Lighting’s stock price. Under these circumstances, all purchasers of Revolution Lighting’s securities during the Class Period suffered similar injury through their purchase of Revolution Lighting’s securities at artificially inflated prices and a presumption of reliance applies. 68. A Class-wide presumption of reliance is also appropriate in this action under the Supreme Court’s holding in Affiliated Ute Citizens of Utah v. United States, 406 U.S. 128 (1972), because the Class’s claims are, in large part, grounded on Defendants’ material misstatements and/or omissions. Because this action involves Defendants’ failure to disclose material adverse information regarding the Company’s business operations and financial prospects—information that Defendants were obligated to disclose—positive proof of reliance is not a prerequisite to recovery. All that is necessary is that the facts withheld be material in the sense that a reasonable investor might have considered them important in making investment decisions. Given the importance of the Class Period material misstatements and omissions set forth above, that requirement is satisfied here. NO SAFE HARBOR 69. The statutory safe harbor provided for forward-looking statements under certain circumstances does not apply to any of the allegedly false statements pleaded in this Complaint. The statements alleged to be false and misleading herein all relate to then-existing facts and conditions. In addition, to the extent certain of the statements alleged to be false may be characterized as forward looking, they were not identified as “forward-looking statements” when made and there were no meaningful cautionary statements identifying important factors that could cause actual results to differ materially from those in the purportedly forward-looking statements. In the alternative, to the extent that the statutory safe harbor is determined to apply to any forward-looking statements pleaded herein, Defendants are liable for those false forward- looking statements because at the time each of those forward-looking statements was made, the speaker had actual knowledge that the forward-looking statement was materially false or misleading, and/or the forward-looking statement was authorized or approved by an executive officer of Revolution Lighting who knew that the statement was false when made. FIRST CLAIM Violation of Section 10(b) of The Exchange Act and Rule 10b-5 Promulgated Thereunder Against All Defendants 70. Plaintiff repeats and re-alleges each and every allegation contained above as if fully set forth herein. 71. During the Class Period, the Company and the Individual Defendants carried out a plan, scheme and course of conduct which was intended to and, throughout the Class Period, did: (i) deceive the investing public, including Plaintiff and other Class members, as alleged herein; and (ii) cause Plaintiff and other members of the Class to purchase Revolution Lighting’s securities at artificially inflated prices. In furtherance of this unlawful scheme, plan and course of conduct, the Company and the Individual Defendants, and each of them, took the actions set forth herein. 72. The Company and the Individual Defendants (i) employed devices, schemes, and artifices to defraud; (ii) made untrue statements of material fact and/or omitted to state material facts necessary to make the statements not misleading; and (iii) engaged in acts, practices, and a course of business which operated as a fraud and deceit upon the purchasers of the Company’s securities in an effort to maintain artificially high market prices for Revolution Lighting’s securities in violation of Section 10(b) of the Exchange Act and Rule 10b-5. The Company and the Individual Defendants are sued either as primary participants in the wrongful and illegal conduct charged herein or as controlling persons as alleged below. 73. The Company and the Individual Defendants, individually and in concert, directly and indirectly, by the use, means or instrumentalities of interstate commerce and/or of the mails, engaged and participated in a continuous course of conduct to conceal adverse material information about Revolution Lighting’s financial well-being and prospects, as specified herein. 74. These defendants employed devices, schemes and artifices to defraud, while in possession of material adverse non-public information and engaged in acts, practices, and a course of conduct as alleged herein in an effort to assure investors of Revolution Lighting’s value and performance and continued substantial growth, which included the making of, or the participation in the making of, untrue statements of material facts and/or omitting to state material facts necessary in order to make the statements made about Revolution Lighting and its business operations and future prospects in light of the circumstances under which they were made, not misleading, as set forth more particularly herein, and engaged in transactions, practices and a course of business which operated as a fraud and deceit upon the purchasers of the Company’s securities during the Class Period. 75. Each of the Individual Defendants’ primary liability, and controlling person liability, arises from the following facts: (i) the Individual Defendants were high-level executives and/or directors at the Company during the Class Period and members of the Company’s management team or had control thereof; (ii) each of these defendants, by virtue of their responsibilities and activities as a senior officer and/or director of the Company, was privy to and participated in the creation, development and reporting of the Company’s internal budgets, plans, projections and/or reports; (iii) each of these defendants enjoyed significant personal contact and familiarity with the other defendants and was advised of, and had access to, other members of the Company’s management team, internal reports and other data and information about the Company’s finances, operations, and sales at all relevant times; and (iv) each of these defendants was aware of the Company’s dissemination of information to the investing public which they knew and/or recklessly disregarded was materially false and misleading. 76. The Company and the Individual Defendants had actual knowledge of the misrepresentations and/or omissions of material facts set forth herein, or acted with reckless disregard for the truth in that they failed to ascertain and to disclose such facts, even though such facts were available to them. Such defendants’ material misrepresentations and/or omissions were done knowingly or recklessly and for the purpose and effect of concealing Revolution Lighting’s financial well-being and prospects from the investing public and supporting the artificially inflated price of its securities. As demonstrated by the Company and the Individual Defendants’ overstatements and/or misstatements of the Company’s business, operations, financial well-being, and prospects throughout the Class Period, these defendants, if they did not have actual knowledge of the misrepresentations and/or omissions alleged, were reckless in failing to obtain such knowledge by deliberately refraining from taking those steps necessary to discover whether those statements were false or misleading. 77. As a result of the dissemination of the materially false and/or misleading information and/or failure to disclose material facts, as set forth above, the market price of Revolution Lighting’s securities was artificially inflated during the Class Period. In ignorance of the fact that market prices of the Company’s securities were artificially inflated, and relying directly or indirectly on the false and misleading statements made by the Company and the Individual Defendants, or upon the integrity of the market in which the securities trades, and/or in the absence of material adverse information that was known to or recklessly disregarded by the Company and the Individual Defendants, but not disclosed in public statements by these defendants during the Class Period, Plaintiff and the other members of the Class acquired Revolution Lighting’s securities during the Class Period at artificially high prices and were damaged thereby. 78. At the time of said misrepresentations and/or omissions, Plaintiff and other members of the Class were ignorant of their falsity, and believed them to be true. Had Plaintiff and the other members of the Class and the marketplace known the truth regarding the problems that Revolution Lighting was experiencing, which were not disclosed by the Company and the Individual Defendants, Plaintiff and other members of the Class would not have purchased or otherwise acquired their Revolution Lighting securities, or, if they had acquired such securities during the Class Period, they would not have done so at the artificially inflated prices which they 79. By virtue of the foregoing, the Company and the Individual Defendants have violated Section 10(b) of the Exchange Act and Rule 10b-5 promulgated thereunder. 80. As a direct and proximate result of Defendants’ wrongful conduct, Plaintiff and the other members of the Class suffered damages in connection with their respective purchases and sales of the Company’s securities during the Class Period. SECOND CLAIM Violation of Section 20(a) of the Exchange Act (Against the Individual Defendants) 81. Plaintiff repeats and re-alleges each and every allegation contained above as if fully set forth herein. 82. The Individual Defendants acted as controlling persons of Revolution Lighting within the meaning of Section 20(a) of the Exchange Act as alleged herein. By virtue of their high-level positions, and their ownership and contractual rights, participation in and/or awareness of the Company’s operations and/or intimate knowledge of the false financial statements filed by the Company with the SEC and disseminated to the investing public, the Individual Defendants had the power to influence and control and did influence and control, directly or indirectly, the decision-making of the Company, including the content and dissemination of the various statements which Plaintiff contends are false and misleading. The Individual Defendants were provided with or had unlimited access to copies of the Company’s reports, press releases, public filings and other statements alleged by Plaintiff to be misleading prior to and/or shortly after these statements were issued and had the ability to prevent the issuance of the statements or cause the statements to be corrected. 83. In particular, each of these Defendants had direct and supervisory involvement in the day-to-day operations of the Company and, therefore, is presumed to have had the power to control or influence the particular transactions giving rise to the securities violations as alleged herein, and exercised the same. 84. As set forth above, Revolution Lighting and the Individual Defendants each violated Section 10(b) and Rule 10b-5 by their acts and/or omissions as alleged in this Complaint. By virtue of their positions as controlling persons, the Individual Defendants are liable pursuant to Section 20(a) of the Exchange Act. As a direct and proximate result of Defendants’ wrongful conduct, Plaintiff and other members of the Class suffered damages in connection with their purchases of the Company’s securities during the Class Period. PRAYER FOR RELIEF WHEREFORE, Plaintiff prays for relief and judgment, as follows: (a) Determining that this action is a proper class action under Rule 23 of the Federal Rules of Civil Procedure; (b) Awarding compensatory damages in favor of Plaintiff and the other Class members against all defendants, jointly and severally, for all damages sustained as a result of Defendants’ wrongdoing, in an amount to be proven at trial, including interest thereon; (c) Awarding Plaintiff and the Class their reasonable costs and expenses incurred in this action, including counsel fees and expert fees; and (d) Such other and further relief as the Court may deem just and proper. JURY TRIAL DEMANDED Plaintiff hereby demands a trial by jury. Dated: January 31, 2019 GLANCY PRONGAY & MURRAY LLP By: s/ Lesley F. Portnoy Lesley F. Portnoy (LP-1941) 230 Park Avenue, Suite 530 New York, New York 10169 Telephone: (212) 682-5340 Facsimile: (212) 884-0988 [email protected] -and- GLANCY PRONGAY & MURRAY LLP Lionel Z. Glancy Robert V. Prongay Lesley F. Portnoy Charles H. Linehan Pavithra Rajesh 1925 Century Park East, Suite 2100 Los Angeles, CA 90067 Telephone: (310) 201-9150 Facsimile: (310) 201-9160 LAW OFFICES OF HOWARD G. SMITH Howard G. Smith 3070 Bristol Pike, Suite 112 Bensalem, PA 19020 Telephone: (215) 638-4847 Facsimile: (215) 638-4867 Attorneys for Plaintiff (REDACTED) James Glavan's Transactions in Revolution Lighting Technologies, Inc. (RVLT) Date Transaction Type Quantity Unit Price 3/24/2014 Bought 500 $32.0990 3/26/2014 Bought 500 $32.0000 3/28/2014 Bought 310 $30.6800 3/28/2014 Bought 190 $30.6900 4/7/2014 Bought 60 $29.6500 4/7/2014 Bought 440 $29.7000 5/8/2014 Bought 500 $26.3990 9/1/2015 Bought 155 $10.5990 1/13/2016 Bought 200 $7.7750 3/17/2016 Bought 300 $6.6000 5/3/2016 Bought 500 $5.4624 11/10/2016 Bought 500 $5.7858 10/26/2017 Bought 2,000 $5.2500 12/5/2017 Bought 100 $3.8699 12/5/2017 Bought 200 $3.8650 12/5/2017 Bought 299 $3.8700 12/5/2017 Bought 901 $3.8701 8/6/2018 Bought 2,000 $2.7450
securities
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UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK Civil Action No. 1:21-cv-3411 JANET ACKERMAN, individually and on behalf of all others similarly situated, Plaintiff, CLASS ACTION COMPLAINT DEMAND FOR JURY TRIAL v. AMAZON.COM, INC.; HACHETTE BOOK GROUP, INC.; HARPERCOLLINS PUBLISHERS L.L.C.; MACMILLAN PUBLISHING GROUP, LLC; SIMON & SCHUSTER, INC.; AND PENGUIN RANDOM HOUSE LLC. Defendants. Plaintiff Janet Ackerman, individually and on behalf of all others similarly situated, brings this action against Defendant Amazon.com, Inc. (“Amazon”) and alleges as follows: I. INTRODUCTION 1. Amazon operates Amazon.com, the world’s largest online retail platform and largest e-book seller in the United States. Amazon sells at least 76% of all e-books sold—a market that is expected to surpass six billion dollars in 2021. Amazon has used its dominant power in the e-book market to preclude price competition. As a result, Plaintiff and class members have paid and continue to pay supracompetitive prices for e-books. 2. The U.S. book publishing industry is dominated by the “Big Five”: Defendants Hachette Book Group, Inc. (“Hachette”); HarperCollins Publishers L.L.C. (“HarperCollins”); Macmillan Publishing Group, LLC (“Macmillan”); Simon & Schuster, Inc. ( “Simon & Schuster”); and Penguin Random House LLC (“Penguin”). The Big Five have conspired with Amazon with respect to the violations described herein during the entire conspiracy. The Big Five publish “trade books,” among others, which encompass general interest fiction and non-fiction books, as opposed to “non-trade” books such as academic textbooks, reference materials, and other texts. The Big Five’s trade books account for about 80% of domestic trade book sales. 3. The Big Five generally sell their e-books to consumers through online retail platforms such as Amazon, Barnes & Noble, and Apple Books. Their dealings with those platforms are based on the “agency model,” under which the publisher sets the price and retailers—as agents for the publisher—take a commission on the sale to consumers like Plaintiff and class members. 4. Amazon and the Big Five agreed to price restraints that caused Plaintiff and the Class to pay supracompetitive prices for e-books purchased from the Big Five through a retail platform other than Amazon. 5. United States and European antitrust authorities have repeatedly investigated e-book prices in the last ten years, and the Connecticut Attorney General’s office recently disclosed a new investigation into Amazon’s e-book business. 6. The European Commission (“EU Commission”) first investigated potential collusion among the Big Five and Apple beginning in 2011. The Department of Justice (“DOJ”) and attorneys general from several states filed a civil action against the same entities in this District in early 2012.1 Both the District Court and the EU Commission determined that the Big Five had colluded with Apple to raise retail e-book prices.2 At that time, the agreement entailed switching from a standard wholesale model (wherein the retailer sets retail prices) to an agency model (wherein the publisher sets retail prices and the retailer acts strictly as its agent). Pursuant to that 1 House Judiciary Committee, Investigation of Competition in Digital Markets (Oct. 5, 2020), at 333, https://judiciary.house.gov/uploadedfiles/competition_in_digital_markets.pdf (“House Report”); 5.4.2017 EU Commission Decision at 8. 2 United States v. Apple Inc., 952 F. Supp. 2d 638, 648 (S.D.N.Y. 2013); 5.4.2017 EU Commission Decision at 8. conspiracy, the Big Five agreed to most favored nations clauses (“MFNs”) with Apple that required them to sell their e-books for the same prices via Apple’s online store as they did via all other e- book retailers, including Amazon. 7. The District Court entered two consent decrees against the Big Five.3 The Big Five reached settlements with the EU Commission around the same time.4 Both the consent decrees and the settlements required the Big Five to cease colluding with each other, to refrain from using MFNs in their agreements with e-book retailers for five years, and to permit e-book retailers to subtract their own discounts from the retail prices of the Big Five’ e-books for two years.5 8. The Big Five’s e-book prices decreased substantially during that two-year period, but immediately thereafter, in 2015, they renegotiated their agency agreements with Amazon and increased their prices. They have continued to maintain supracompetitive prices. 9. Although Amazon claimed publicly that it was negotiating with the Big Five to ensure that it could continue to discount their e-books following the term of the consent decree, that did not transpire. The week after disclosing their agency contracts with Amazon, Penguin increased its e-book prices by 30%, HarperCollins increased its prices by 29%, Simon & Schuster increased its prices by 16%, Hachette increased its prices by 8%, and Macmillan increased its prices by 11%. 10. The Big Five also raised prices for new releases and reduced the number of price ranges into which they consolidated e-book prices. During the Apple conspiracy, the Big Five 3 See Department of Justice, U.S. v. Apple, Inc., et al., https://www.justice.gov/atr/case/us-v- apple-inc-et-al. 4 5.4.2017 EU Commission Decision at 8 n.11. 5 5.4.2017 EU Commission Decision at 8; see, e.g., Final Judgment as to Defendants The Penguin Group, a Division of Pearson PLC, and Penguin Group (USA), United States v. Apple, Case No. 12-cv-02826-DLC (S.D.N.Y.), Docket No. 259 (“Final Judgment Penguin”), at 8 https://www.justice.gov/atr/case-document/final-judgment-defendants-penguin-group-division- pearson-plc-and-penguin-group-usa. priced 80% of their e-books within four price ranges. The proliferation of additional price ranges increased substantially during the period of time covered by the DOJ consent decrees. After entering into their agreements with Amazon in 2015, by 2018, the Big Five gradually reverted to using three or four price buckets, which has continued through the present. 11. The Big Five’s e-book prices were most varied in 2014, during the consent decree term. After adjusting for inflation, e-book prices clustered around $12 and only about 5% of titles sold were in the $15 range. In 2020, 55% of titles sold for about $15 and less than 5% sold around 12. Had Amazon and the Big Five raised prices only on Amazon, consumers would be free to shop for competitively priced e-books on other online platforms; however, they agreed to price restraints that prevented that from happening. 13. The EU Commission commenced another investigation in 2015,6 and determined that Amazon used MFNs in its agreements with the Big Five, despite their ostensibly being precluded from agreeing to MFNs by their earlier settlements with the EU Commission.7 The EU Commission found that the MFNs and analogous provisions in the Big Five’s contracts with Amazon had probable anticompetitive effects.8 Amazon and the EU Commission reached a settlement in 2017 that prohibited Amazon from enforcing its MFNs and similar provisions for five years.9 But that settlement had no effect on Amazon’s agreements with the Big Five in the United 14. Starting in 2019, the House Judiciary Committee investigated Amazon pursuant to 6 European Commission Initiates Formal Proceedings Against Amazon, https://ec.europa.eu/competition/antitrust/cases/dec_docs/40153/40153_1359_6.pdf. 7 5.4.2017 EU Commission Decision at 4-5. 8 Id. at 20-38, 43. 9 Id. at 39, 41-42. a broader investigation of competition in digital markets.10 After a 16-month investigation, the Committee issued a report and recommendations. The Committee determined, among other things, that Amazon’s use of MFN provisions in its agreements with publishers harms competition in the retail book market, including the e-book market.11 The House Report concluded that “Amazon’s dominance in e-books and its anticompetitive application of price parity clauses to its business relationships in this market eliminates the ability of rivals or new entrants to gain any meaningful competitive advantage relative to Amazon.”12 15. The pending Connecticut investigation is similarly focused on Amazon’s agreements with publishers, and each Big Five publisher received a subpoena in 2019 pursuant to that investigation. 16. Consumers do not sufficiently benefit from the cost reductions resulting from the low printing and distribution expenses associated with e-books as compared to print books. Amazon charges high commissions and other costs to publishers, including the Big Five, which significantly increases retail prices for e-books sold by Amazon. Amazon increases the cost of selling e-books by tying its distribution services (e.g., helping consumers find and purchase e-books on the Amazon platform, processing payments, delivering e-books) to its advertising services, which are designed to optimize the placement of advertisements to consumers on its online platform. Amazon further raises the Big Five’s selling costs by manipulating e-book discovery tools to make a publisher’s books difficult to find without the purchase of advertising or refusing distribution unless the publisher also purchases advertising. 17. Moreover, via its MFNs, Amazon has required, and publishers have agreed to grant 10 House Report at 6. 11 Id. at 295. 12 Id. at 296. Amazon, prices, terms, and conditions equal to or better than those offered to Amazon’s competitors, and to notify Amazon about such terms, thereby restricting discounts to consumers and stifling innovation in the trade e-book market. 18. In a competitive market, the Big Five could sell e-books at lower prices on their own websites or through Amazon’s competitors that offer lower commissions and fees. But they have agreed with Amazon not to do that. This prevents Amazon’s competitors from expanding their market shares and reduces the incentive for new competitors to enter the market. 19. Amazon and the Big Five entered into these anticompetitive agreements with the purpose and effect of injuring consumers by eliminating price competition that Amazon would otherwise face and raising e-book prices sold through Amazon’s retail rivals above competitive 20. Because Amazon and the Big Five have not made the exact terms of their agreements public, Plaintiff relies on public disclosures and investigations. These reports describe in a broader sense the contractual arrangements that Amazon uses in its agreements with publishers to prevent competition from other online e-book retailers. 21. MFNs typically entitle a buyer to prices and/or terms equal to or better than those a seller offers to any other buyer. But Amazon’s contracts with the Big Five are an adaptation of MFNs to the agency model. The Big Five rely on the agency model to sell e-books, which means that Amazon is not a buyer and the Big Five are not its suppliers. 22. Though Amazon has avoided using the term “most favored nation,” the Judiciary Committee found that Amazon has continuously imposed on book publishers contract provisions that effectively function as MFNs, even under the current agency model.13 Amazon uses these 13 House Report at 295. provisions to prevent publishers from partnering with any of Amazon’s competitors and to reinforce Amazon’s stranglehold and control over book distribution. Because of Amazon’s market power in the retail e-book market, these contractual requirements prevent Amazon’s actual and potential retail competitors from introducing alternative business models, offering promotional advantages, or offering customers lower prices on their own. The House Judiciary Committee’s findings are consistent with the EU Commission’s earlier conclusions.14 23. The EU Commission divided Amazon’s MFN practices into five categories. 24. First, the EU Commission determined that Amazon uses business model parity clauses in its contracts with e-book publishers. These clauses require the Big Five to notify Amazon of the distribution of their e-books through alternative business models, and offer Amazon the same material terms and conditions, even if the competing retailer itself operates under a different business model. Alternative business models include subscriptions, streaming, rentals, book clubs, bundling of e-books with print books, and reduced prices for partial downloads. This clause creates a debilitating disincentive for the Big Five to support and invest in innovative business models that might result in greater competition. It likewise disincentivizes Amazon’s e-book retail competitors from developing such models. It also deters the entry of new e-book retail competitors or the expansion of Amazon’s existing competitors, which reduces competition in the e-book retail market and strengthens Amazon’s dominant position in that market.15 25. Second, Amazon imposed, and the Big Five agreed to, “selection parity clauses.” These clauses require the Big Five to offer Amazon parity with all its competitors with respect to: (1) any e-book available within a particular geographical territory; (2) any date and time for an e- 14 Id. at 295-96; 5.4.2017 EU Commission Decision. 15 5.4.2017 EU Commission Decision at 9, 12, 22-26. book’s release; and (3) any feature, functionality, usage rule, element or content for one or more e- books.16 26. The EU Commission found that such clauses in Amazon’s contracts with the Big Five posed serious threats to competition in numerous ways. They reduced the incentives of Amazon’s competitors to develop and innovate features and functionalities of e-books. They also thwarted development and innovation in e-books and e-book readers. Amazon’s selection parity clauses harm consumers by eliminating publishers’ incentive to develop new e-book functionalities. It harms retail competition because it forecloses a significant avenue for retailers to compete with Amazon by supporting such functionalities.17 27. Third, Amazon required, and the Big Five maintained, “retail price parity” provisions in their agency contracts with Amazon. These retail price parity clauses included: (1) the agency price parity clause; (2) the discount pool provision; and (3) the promotion parity clause.18 28. The agency price parity clause contractually obligated the Big Five to set retail prices on Amazon that are no higher than the retail prices charged by Amazon’s competitors. 29. The promotion parity clause precludes the possibility that the Big Five might even temporarily set lower retail prices on the platform of any Amazon e-book competitor, absent offering an equivalent promotion to Amazon. 30. Similarly, the discount pool provision gives Amazon the ability to set discounted prices which are equal to or less than the cheapest retail price of any e-book distributed by a publisher to Amazon’s competitors. 31. The EU Commission determined that Amazon’s retail price parity provisions in the 16 Id. at 27-31. 17 Id. 18 Id. at 32. contracts with the Big Five limited the ability of Amazon’s competitors “to attract buyers by offering lower retail prices than those on Amazon. This may discourage competing E-book Retailers from entering in the first place.”19 The Commission determined that these arrangements were likely to reduce competition between e-book retailers by reducing the incentive of Amazon competitors to compete by offering lower rates of agency commissions. Further, such arrangements actually incentivize Amazon to charge higher commission rates, as e-book suppliers had no ability to steer customers away from Amazon to its competitors based on their commission or retail price..20 32. These retail price parity provisions functioned like MFNs in that they enabled Amazon to prevent its competitors from undercutting the Big Five’s e-book prices on Amazon. Once notified of the availability of the Big Five’s e-books at lower prices, Amazon typically “requested” that they charge the same prices on Amazon.21 In the rare case a publisher did not comply, Amazon retaliated or threatened to retaliate by disabling purchases for one or several of the publisher’s e-books on its platform, excluding the publisher’s e-books from all promotional activity, removing the pre-order buttons for the publisher’s e-books, or by prominently displaying banners for other publishers’ e-books.22 Eventually, the Big Five complied with all of Amazon’s requests and ceased entering into promotions proposed by Amazon’s retail competitors.23 These notification provisions are anticompetitive because they eliminated any incentive for the Big Five to offer lower prices or better terms to any of Amazon’s existing or potential competitors. 33. After the European Commission’s investigation concluded, Amazon agreed not to enforce its MFNs and similar provisions in Europe for the next five years. That entailed no longer 19 Id. at 33. 20 Id. at 34. 21 Id. at 36. 22 Id. at n.55. 23 Id. at 37. requiring publishers to provide Amazon with equal or better terms than they provided to its competitors; and no longer requiring publishers to notify Amazon about its competitors’ alternative or new business models, release dates, selections of e-books, features of their e-books, promotions, agency prices, agency commissions or wholesale prices. One Commissioner remarked that the agreement would “open the way for publishers and [booksellers] to develop innovative services for e-books, increasing choice and competition to the benefit of European consumers.”24 34. Amazon’s and the Big Five’s continued use of MFNs in the United States remains anticompetitive and contrary to the European Commission’s well-founded conclusions. Despite multiple investigations and censures, Amazon and the Big Five continue to engage in a conspiracy to fix the retail prices of e-books in violation of Section 1 of the Sherman Act. 35. Amazon’s agreements with the Big Five constitute an unreasonable restraint of trade that prevents competitive pricing, limits innovation, and imposes overcharges on Plaintiff and other consumers when they purchase the Big Five’s e-books from Amazon’s competitors. Plaintiff therefore seeks, in addition to compensatory damages, injunctive relief under the Clayton Act to prevent Amazon and the Big Five from enforcing these restraints. 36. Amazon maintains monopoly power in the domestic retail trade e-book market. Amazon has willfully acquired that monopoly power through anticompetitive conduct, fixing the retail prices of trade e-books at supracompetitive levels on both its own platform and those of its competitors. Its conduct is an abuse of monopoly power in violation of Section 2 of the Sherman II. JURISDICTION AND VENUE 37. This Court has subject matter jurisdiction over this action pursuant to 28 U.S.C. §§ 1331 & 1337(a) and Sections 4 and 16 of the Clayton Act, 15 U.S.C. §§ 15(a) & 26. This Court also has jurisdiction under 28 U.S.C. § 1332 because the amount in controversy for the Class exceeds $5,000,000 and class members are citizens of different states than Defendants. 38. Venue is proper in this District pursuant to Sections 4, 12, & 16 of the Clayton Act, 15 U.S.C. § 15(a), and 28 U.S.C. § 1391(b), (c), and (d). Amazon resided, transacted business, was found, or had agents in this District, and a substantial portion of the affected interstate trade and commerce described in this Complaint was carried out in this District. III. PARTIES A. Plaintiff 39. Janet Ackerman is a resident of Brooklyn, New York. Ms. Ackerman purchased multiple e-books published by one or more defendants via Apple Inc.’s app store during the proposed class period. B. Defendants 40. Amazon.com, Inc. is a Delaware corporation with its principal place of business in Seattle, Washington. Amazon is active in online retail, e-commerce services, digital content, and web and infrastructure computing services. Amazon sells e-books and offers e-book reading subscription services to its retail customers throughout the United States from the Amazon platforms. Amazon also operates Amazon Publishing, a division that publishes books and competes with the Big Five. 41. Hachette Book Group, Inc. is a Delaware corporation with its principal place of business in New York, New York. Its imprints include, among others: Center Street; FaithWords; Grand Central Publishing (formerly Warner Books); Little, Brown and Company; Orbit; Perseus Books; and Worthy. 42. HarperCollins Publishers L.L.C. is a Delaware corporation with its principal place of business in New York, New York. Its imprints include, among others: Avon; Caedmon; Ecco; Harlequin Books; Walden Pond Press; and William Morrow. 43. Macmillan Publishing Group, LLC is a New York corporation with its principal place of business in New York, New York. Macmillan operates eight divisions in the United States: Celadon Books; Farrar, Straus and Giroux; Flatiron Books; Henry Holt and Company; Macmillan Audio; Macmillan Children’s Publishing Group; St. Martin’s Press and Tor/Forge. 44. Penguin Random House LLC is a Delaware corporation with its principal place of business in New York, New York. Its imprints include: Alfred A. Knopf; DK; Doubleday; Penguin; Putnam; Random House; Viking Books; and Vintage Books. 45. Simon & Schuster, Inc. is a New York corporation with its principal place of business in New York, New York. Its imprints include: Beyond Words Publishing; Folger Editions; Gallery Books; MTV Books; Pocket Books; and Scribner. IV. STATEMENT OF FACTS A. The Big Five Dominate the Market for the Publication of Trade Books. 46. The Big Five generally publish the most popular authors and books in both fiction and non-fiction, including most New York Times bestsellers. Their dominance is in large part attributable to a long history of mergers and acquisitions that has resulted in their acquiring vast numbers of subsidiaries and divisions, more commonly known in the industry as “imprints.” The last decade in particular has seen a wave of major acquisitions. 47. HarperCollins was established in 1817 as J. and J. Harper, and eventually became Harper & Row. Hachette’s American division began as Little, Brown and Company, established in 1837. In the 1920s, Penguin, a leading British publisher, acquired several formerly independent publishers, including Viking and Putnam. Simon & Schuster was established in 1924, and it has been previously owned by Marshall Field, Gulf + Western, Viacom, and CBS Corporation. By 1950, publishing was substantially “concentrated in a relatively few houses.”25 48. Consolidation accelerated in the 1980s. By 2006, the six largest U.S. trade book publishers accounted for 90 percent of total sales. In 2013, Penguin merged with Random House, and now controls approximately 25% of the English-language publishing market.26 49. Smaller trade publishers are increasingly unable to compete with the Big Five. Houghton Mifflin Harcourt recently announced that it was exploring a sale of its trade publishing division, possibly to Macmillan or Hachette. B. Amazon Dominates the Market for the Retail Sale of Trade Books. 50. Amazon sells more books than any other retail outlet in history. Prior to Amazon’s emergence, there were approximately 4,000 independent bookstores in the United States. That number has since halved, and Amazon now controls 76% of the e-book market. 51. Unlike brick-and-mortar stores, Amazon relies on massive data to assess its customers’ existing interests. According to the market research firm Codex Group, readers browsing in a physical bookstore consider new books at about three times the rate they do while shopping on Amazon. Even though it dominates the book market, Amazon accounts for only seven percent of new book discovery. The corresponding figure for independent bookstores is 20%.27 C. The Development of E-books Disrupted the Trade Book Industry. 25 Peter Lee, Reconceptualizing the Role of Intellectual Property Rights in Shaping Industry Structure, 72 Vand. L. Rev. 1197, 1260 (2019). 26 Id. at 1260, 1262. 27 Stacy Mitchell and Olivia LaVecchia, Report: Amazon’s Monopoly, ILRS (Nov 29. 2016), https://ilsr.org/amazons-monopoly/ at 27. 52. In 2007, Amazon’s Kindle became the first e-reader to gain widespread commercial acceptance, and Amazon became the market leader in the sale of e-books and e-book readers, selling nearly 90% by 2009. Amazon gained market share by discounting new releases and bestsellers, and other e-book retailers frequently matched its prices. 53. At that point, the Big Five distributed both print books and e-books through a standard wholesale pricing model, under which they only suggested retail prices. They typically discounted their wholesale prices for e-books by 20% from those for equivalent print books, due to the reduced costs associated with e-books. With those discounts, Amazon’s standard $9.99 retail price roughly matched the wholesale price of many of its e-books. 54. The Big Five feared that Amazon’s $9.99 price point would undermine their profits, by both reducing unit sales of profitable hard-cover books, and conditioning customers to expect lower prices for hard-cover books. They also feared Amazon’s unprecedented power in the industry and the possibility that Amazon might bypass them entirely by dealing directly with authors and literary agents. 55. In 2009, each Big Five publisher separately objected to Amazon about its retail pricing, all to no avail. Undeterred, they collectively turned to Apple to address the issue. Apple complied because it recognized that selling e-books was potentially even more lucrative than selling digital music. Apple believed that its iPad, which was in its final planning stages, would revolutionize the e-reader market by virtue of technological features vastly superior to those of any existing e-reader. 56. Over the course of a few weeks during late 2009 and early 2010, Apple and the Big Five agreed that the Big Five would have to adopt the agency model in order to raise retail prices. That model would enable the publishers to set retail prices and sell the books, while Apple would receive a 30% commission for facilitating the sales. When certain Big Five publishers hesitated to go forward with the plan, Apple put a MFN clause in the proposed written agreements that would ensure that the Big Five priced their e-books on Apple at or below the lowest retail price otherwise available in the marketplace. Apple thus enabled the Big Five to set their e-books’ retail prices, while at the same time guaranteeing that it would never have to compete on price. 57. The Big Five then forced Amazon to accept the agency model by threatening to withhold their e-books by seven months after releasing the corresponding print books. After unsuccessfully attempting to retaliate, Amazon complied, but filed a complaint with the FTC. Amazon entered into agency agreements with each Big Five publisher by mid-2010. Each agreement included a “model parity” clause that gave Amazon the option to re-adopt the wholesale model if the publisher agreed to such a model with any other e-book retailer. The Big Five subsequently required Google and Barnes & Noble to enter into agency model agreements for e- 58. E-book prices immediately increased across the market. Apple and the Big Five profited in the short term. Apple gained 22% of the retail e-books market in the first two months of operating its sales platform.28 The Big Five lost revenue as to e-books under the new model, but offset those losses by raising the prices of their print books.29 59. However, in late 2011, consumers filed a price-fixing class action in this District, and the EU Commission opened its own investigation. In 2012, the DOJ and several attorneys general filed enforcement actions. Rather than proceeding to trial in the federal actions, the Big Five 28 Marco Tabini, Apple grabs 22 percent of e-book market with iBooks Macworld (Jun. 7, 2010), https://www.macworld.com/article/1151813/ibooks.html. 29 Apple Inc., 952 F. Supp. 2d at 683. entered into consent decrees with the DOJ, which required them to terminate their agreements with Apple and other e-book retailers that restricted the retailers’ ability to discount e-books.30 Apple proceeded to trial in this District. The court found that Apple and the Big Five had carried out a per se illegal horizontal price-fixing agreement, with the purpose and effect of eliminating price competition in the e-book market.31 The court entered a $450 million judgment against Apple. 60. The consent decrees required that, for a period of two years, the Big Five would permit retailers to discount e-book prices and to offer promotions to encourage consumers to purchase e-books. For a period of five years, they would not enter into agreements with e-book retailers that contained MFN clauses governing prices.32 They agreed to similar provisions to resolve the European proceeding. 61. As a result, competitive pricing prevailed between 2013 and 2015. But prices rose as soon as the publishers renewed their agency agreements with Amazon. D. As a Trade Book Publisher, Amazon Benefits from Inflated E-book Prices. 62. In part due to the friction between itself and the Big Five, Amazon established Amazon Publishing, which touts itself as a leading publisher of commercial and literary fiction, nonfiction, and children’s books. 63. Amazon claims that at least 36 of its authors have sold at least a million books.33 Amazon’s imprint, Amazon Crossing, is the largest publisher of translated fiction in the United States.34 Amazon currently operates 16 imprints and has nine offices around the world. 30 See, e.g., Final Judgment Penguin, at 8-9. 31 Apple Inc., 952 F. Supp. 2d at 694. 32 Final Judgment Penguin, at 11, 18. 33 Amazon Publishing, https://amazonpublishing.amazon/about-us.html. 34 Ed Nawotka, Translations Pay off For Amazon, (Nov. 8, 2019) Publisher’s Weekly, https://www.publishersweekly.com/pw/by-topic/industry-news/publisher-news/article/81707- translations-pay-off-for-amazon.html. 64. Amazon thus benefits from the Big Five’s high prices, which enable Amazon to charge higher prices for its own e-books. E. Amazon Uses Anticompetitive Restraints to Immunize Itself from the Disadvantages of the Big Five’s Inflated E-book Prices. 65. Through its dominance of the e-books retail market, Amazon maintains substantial bargaining power with the Big Five. Amazon could have maintained its ability to discount their e- books, but instead agreed to let them set supracompetitive retail prices in exchange for high commissions and a guarantee that Amazon could not be undersold by its competitors. 66. According to the House Judiciary Committee, Amazon has at all times used MFNs or their equivalents in its agreements with trade publishers.35 The EU Commission determined that even when the Big Five were nominally prohibited from having MFNs in their contracts, they evaded that restriction in dealing with Amazon by using notification provisions that had the same effect.36 67. No matter the means, Amazon’s objective has always been to prevent publishers from partnering with any of Amazon’s competitors and to reinforce its control over book distribution. Amazon has acquired and maintained its monopoly power in large part through these restraints.37 Its competitors lack any incentive to offer promotional advantages or alternative business models to gain market share because Amazon requires that the Big Five grant it whatever opportunities they offer to Amazon’s competitors. The result is reduced innovation and supracompetitive retail prices.38 F. Amazon is the Subject of Government Investigations for Possible Antitrust Violations. 35 House Report at 295-96. 36 5.4.2017 EU Commission Decision at 11. 37 House Report at 295-96. 38 5.4.2017 EU Commission Decision at 20-38, 43. 68. The EU Commission investigated Amazon’s contracts with e-book publishers between 2015 and 2017. The Commission cited numerous issues relating to Amazon’s MFNs and notification clauses, finding that Amazon used these clauses to restrain its competitors’ market shares and discourage potential competitors from entering the market. 69. The House Judiciary Committee began an investigation in 2019 that entailed seven hearings on digital markets, addressing issues that included data privacy, innovation, free speech, and competition. Pursuant to that investigation, the Committee requested documents and information regarding Amazon’s market share and competitors in numerous markets.39 70. The Committee issued a report in October 2020. It concluded that Amazon serves as a gatekeeper over a key channel of distribution, the domestic online retail market, and by controlling access to that market, Amazon is able to abuse its tremendous power by charging exorbitant fees, imposing oppressive contract terms, and extracting valuable data from the people and businesses that rely on it. 40 It also uses its gatekeeper position to maintain its market power and “to further entrench and expand” its dominance. The Committee compared Amazon’s conduct to “the kinds of monopolies we last saw in the era of oil barons and railroad tycoons.”41 71. Amazon also faces an investigation by the Federal Trade Commission and antitrust scrutiny by state attorneys general offices in California, Washington, and New York, in addition to 39 Letter from U.S. House of Representatives Committee on the Judiciary to Jeff Bezos, Amazon CEO (Sept. 13, 2019), https://judiciary.house.gov/sites/democrats.judiciary.house.gov/files/documents/amazon%20rfi% 20-%20signed.pdf. 40 House Report at 6, 15. 41 Id. at 6. the recently disclosed Connecticut investigation addressed strictly to e-books. 42 V. EFFECTS ON INTERSTATE TRADE AND COMMERCE 72. Defendants’ alleged business activities are within the flow of, and substantially affect, interstate trade and commerce. 73. During the Class Period, Amazon’s and the Big Five co-conspirators published, sold, or facilitated the sale of trade eBooks across state lines. Their conduct occurred in, affected, and foreseeably restrained interstate commerce of the United States. VI. RELEVANT MARKET 74. The antitrust injuries alleged herein, including harm to consumers, have occurred in the United States retail market for trade e-books. Amazon and the Big Five co-conspirators’ agreed- upon price restraints unreasonably restrain these markets. Plaintiff seeks relief individually and on behalf of other retail purchasers of trade e-books from one or more of the Big Five co-conspirators through electronic platforms other than Amazon’s platform. 75. Amazon’s restraints on competition directly impact the U.S. retail market for trade e-books, as alleged herein. 76. Trade books comprise a product market distinct from non-trade books, such as reference and academic books. They also comprise a product market distinct from self-published books. Self-published authors incur all costs and are solely responsible for content and marketing, whereas trade publishers receive the rights to sell authors’ books in exchange for editing, publishing, marketing, and distributing those books. Trade publishers are highly selective. They do 42 House Report at 253; Press Release, Fed. Trade Comm’n, FTC to Examine Past Acquisitions by Large Technology Companies (Feb. 11, 2020), https://www.ftc.gov/news- events/press- releases/2020/02/ftc-examine-past-acquisitions-large-technology-companies. not read 95% of the manuscripts they receive and publish only about 1% of the manuscripts they do review.43 The selection, editing, and promotional process is expensive, and trade books reflect publishers’ investment in that process. 77. Within the market for trade books, there is also a distinct product market for the retail sale of trade e-books that is separate from the retail sale of trade print books and trade audio 78. Products’ functional interchangeability typically depends on their physical characteristics. E-books are digital products. Their physical characteristics differ from those of print books. They are also different from audio books, which may be physical or digital, but are made for listening rather than reading. These distinctive characteristics place print books and audiobooks outside of the markets for e-books. 79. The EU Commission determined that consumers would be unlikely to switch from e-books to print books in the event of a 5-10% increase in the retail price of e-books, because e- books would still generally be priced significantly lower than print books.44 Consumer preferences also play an important role in distinguishing the two formats. The EU Commission’s investigation of the e-books market showed that consumers will purchase e-books rather than print books for reasons including the following: (i) e-books are easier to carry, particularly when travelling; (ii) e- books have functionalities unavailable in print books, such as the ability to vary the type and size of fonts; (iii) e-books have interactive features such as video or music add-ons, dictionaries, and links to additional information regarding the text or the author; and (iv) e-books can be purchased, downloaded and read immediately at any time. The EU Commission also noted that a significant 43 Fiction Writer’s Mentor: Odds Of Being Published, http://www.fiction-writers- mentor.com/odds-of-being-published (last accessed Feb. 15, 2021). 44 5.4.2017 EU Commission Decision at 14. number of titles are only, or more readily, available in the e-book format.45 80. To find significant supply-side substitutability, print book retailers and e-book retailers would have to be able to enter each other’s markets quickly and easily. The EU Commission found that was not possible. The distribution of print books entails substantial investments in warehousing and logistics, whereas e-book distribution requires establishment and maintenance of an online distribution platform. A standard print bookstore cannot switch from selling print books to e-books without acquiring significant tangible and intangible assets, incurring additional investments and making significant strategic decisions. The same holds true for an e- book retailer switching to print sales. 81. The EU Commission found that audio books are distinct from both print books and e-books, notably in terms of (i) pricing at the wholesale and retail levels and (ii) their typical end consumer and mode of consumption.46 82. The relevant geographic market is the United States. VII. ANTITRUST IMPACT AND INJURY 83. Amazon’s and the Big Five co-conspirators’ conduct described herein has substantially impaired competition in the retail e-book market. 84. Amazon’s and the Big Five co-conspirators’ conduct described herein lacks any procompetitive justification. Moreover, the harm to competition and the resulting antitrust injury suffered by Plaintiff and class members more than offsets any purported procompetitive justifications Amazon may offer. 85. Amazon increases the prices of e-books offered by its competitors, restrains consumer choice, and otherwise causes antitrust injury to retail book purchasers in the form of overcharges. Plaintiff and class members have sustained, and continue to sustain, significant losses from overcharges directly attributable to Amazon’s anticompetitive activity. Plaintiff will calculate the full amount of such overcharge damages after discovery and upon proof at trial. Unless Amazon’s anticompetitive conduct is enjoined, Plaintiff and class members will continue to incur overcharges in their direct purchases of the Big Five’s e-books from Amazon’s competitors. 86. Plaintiff and class members are direct purchasers who purchased the Big Five’s e- books from Amazon’s competitors, at prices inflated by Amazon and the Big Five co-conspirators’ agreements detailed herein. 87. Because of the agency model, Plaintiff and class members overpay whether they buy the Big Five’s e-books directly from the Big Five on their own websites, or through retail e- book platforms that compete with Amazon. As required by the MFNs and similar clauses described herein, the Big Five sell at retail prices that are equal to or higher than the prices for which they sell their e-books on Amazon. 88. It is in the Big Five co-conspirators’ independent economic self-interests to expand their market shares of retail sales and diversify their distribution. It would serve their independent interests to allow Amazon’s competitors to develop alternative business models that benefit both consumers and the Big Five. Offering Amazon’s competitors special edition or enhanced e-books would attract new customers, increase sales, reduce the Big Five’s dependency on Amazon, and limit Amazon’s market power. But Amazon and the Big Five did not and do not consider those options, so as to preserve the supracompetitive prices of the Big Five’s e-books. Plaintiff and class members who purchase directly from the Big Five through Amazon’s competitors are harmed because they pay prices fixed by Amazon and the Big Five, without the benefit of discounts, promotions, and potentially lower-cost alternative business models that would exist in a competitive market. 89. Because Amazon continues to enforce its anticompetitive MFNs and similar restrictive provisions, Plaintiff and class members will continue to incur overcharges for the Big Five’s e-books. Both the actual harm and the threat of future harm are cognizable antitrust injuries directly attributable to Amazon’s violations of antitrust laws as alleged herein. VIII. CLASS ACTION ALLEGATIONS 90. Plaintiff brings this action on behalf of herself and, under Rules 23(a) and (b) of the Federal Rules of Civil Procedure, on behalf of: All persons in the United States who, on or after January 18, 2017, purchased one or more e-books sold by the Big Five Publishers through a U.S. online retail platform other than Amazon. 91. Excluded from the Class are Amazon; its officers, directors, management, employees, subsidiaries, affiliates, and coconspirators. Also excluded are the judge presiding over this action; his/her law clerks and spouse; any persons within three degrees of relationship to those living in his/her household; and the spouses of all such persons. 92. Class members are so numerous and geographically dispersed that joinder is impracticable. 93. Plaintiff’s claims are typical of the claims of class members. Plaintiff and class members were damaged by the same wrongful conduct of Defendants. 94. Plaintiff will fairly and adequately protect and represent the interests of class members. Plaintiff’s interests are coincident with, and not antagonistic to, those of class members. 95. Plaintiff is represented by counsel with experience in the prosecution and leadership of class action antitrust and other complex litigation, including class actions involving the claims at issue here. 96. Questions of law and fact common to class members predominate over questions that may affect only individual class members, thereby making damages with respect to class members as a whole appropriate. Questions of law and fact common to class members include, but are not limited to: a. Whether Defendants unlawfully conspired to unreasonably restrain trade in violation of federal antitrust laws; b. Whether Defendants have unlawfully monopolized the domestic retail e- book market, including by way of the conduct described herein; c. Whether competition in the domestic retail e-book market has been restrained and harmed by Amazon’s monopolization of the market; d. The amount of damages suffered by Plaintiff and class members; and e. the nature and scope of injunctive relief necessary to restore a competitive market. 97. Class action treatment is a superior method for the fair and efficient adjudication of the controversy. Such treatment will permit a large number of similarly situated persons to prosecute their common claims in a single forum simultaneously, efficiently, and without the unnecessary duplication of evidence, effort, or expense that numerous individual actions would require. 98. The benefits of proceeding through the class mechanism, including providing injured persons or entities a method for obtaining redress on claims that could not practicably be pursued individually, substantially outweigh potential difficulties in management of this class 99. Plaintiff knows of no special difficulty to be encountered in the maintenance of this action that would preclude its maintenance as a class action. 100. By way of its conduct described in this complaint, Defendant has acted on grounds that apply generally to the proposed Class. Accordingly, final injunctive relief is appropriate respecting the Class as a whole. IX. CLAIMS FOR RELIEF FIRST CLAIM FOR RELIEF (Violation of the Sherman Act ‘ 1) 101. Plaintiff incorporates by reference and re-alleges the preceding allegations as though fully set forth herein. 102. Plaintiff brings this claim on her own behalf and on behalf of the proposed Class described above. Plaintiff seeks damages and injunctive relief. 103. Amazon, by and through its officers, directors, employees, or other representatives, entered into and engaged in unlawful agreements in restraint of trade and commerce in violation of Section 1 of the Sherman Act, 15 U.S.C. § 1. Specifically, Defendants agreed to restrict competition in the price or availability of trade e-books, by agreeing to various anticompetitive MFNs and anticompetitive provisions that functioned the same as MFNs, thereby fixing and raising the prices of trade e-books. 104. Defendants’ combinations and conspiracy injured Plaintiff and class members by raising the prices of trade e-books and depriving them of free and fair competition in the retail market for trade e-books. SECOND CLAIM FOR RELIEF (Violation of the Sherman Act § 2) 105. Plaintiff incorporates by reference and re-alleges the preceding allegations as though fully set forth herein. 106. Plaintiff brings this claim on her own behalf and on behalf of the proposed Class described above. Plaintiff seeks damages and injunctive relief. 107. The relevant product market is the retail market for trade e-books. 108. The relevant geographic market for the retail sale of trade e-books is the United 109. Amazon has had and continues to have at least 76% market share in the retail market for trade e-books. 110. Amazon has had and continues to have monopoly power in the retail market for trade e-books. 111. Amazon has demonstrated its ability to control prices and exclude competition by raising prices without a corresponding increase in demand and to supracompetitive levels. 112. Through unlawful, interconnected, and mutually reinforcing anticompetitive and exclusionary acts and agreements, Amazon has substantially foreclosed competition in the retail market for trade e-books in the United States in violation of Section 2 of the Sherman Act, 15 U.S.C. 113. Defendants’ combination or conspiracy allowed Amazon to maintain its monopoly power in the retail market for trade e-books. Defendants created and maintained this conspiracy through a series of agreements. In these agreements, Amazon and the Big Five co-conspirators agreed, among other things, that Amazon would act as the Big Five co-conspirator’s agent in the retail sale of trade e-books to Plaintiff and class members. 114. These agreements foreclosed competition in a substantial portion of the retail market for trade e-books and unlawfully maintained Amazon’s monopoly, resulting in the payment of supracompetitive prices for trade e-books by Plaintiff and class members. 115. Amazon’s monopoly is not due to growth or development because of a superior product, business acumen, or historic accident. 116. Amazon’s monopolization conspiracy has injured and will continue to injure competition in this market. 117. Amazon has acted with the specific intent of monopolizing the retail market for trade e-books in the United States. 118. Amazon’s exclusionary and anticompetitive acts substantially affect interstate commerce and injure competition nationwide. 119. The conspiracy raised the retail prices for trade e-books above the competitive level and otherwise injured competition without any offsetting procompetitive benefit to consumers. 120. Plaintiff and class members have been injured in their business or property by reason of Amazon’s violation of Section 2 of the Sherman Act within the meaning of Section 4 of the Clayton Antitrust Act, 15 U.S.C. § 15. 121. Plaintiff and class members are threatened with future injury to their business and property by reason of Amazon’s continuing violation of Section 2 of the Sherman Act within the meaning of Section 16 of the Clayton Antitrust Act, 15 U.S.C. § 26. 122. Plaintiff and the Class are entitled to an injunction that terminates the ongoing violations alleged in this Complaint. PRAYER FOR RELIEF WHEREFORE, Plaintiff, individually and on behalf the proposed Class, respectfully requests the following: a. That the Court certify this lawsuit as a class action under Rules 23(a) and (b) of the Federal Rules of Civil Procedure, that Plaintiff be designated as class representative, and that Plaintiff’s counsel be appointed as Class Counsel; b. That the conduct alleged herein be declared, adjudged, and/or decreed to be unlawful under Sections 1 and 2 of the Sherman Act, 15 U.S.C. §§ 1, 2; c. That Plaintiff and the Class recover their overcharge damages, trebled, and the costs of the suit, including reasonable attorneys’ fees as provided by law; and d. That the Court award such other and further relief as the Court may deem just and proper. JURY DEMAND Plaintiff hereby demands a trial by jury on all issues so triable. DATED: April 19, 2021 Respectfully submitted, /s/ Kevin Landau Kevin Landau Brett Cebulash TAUS, CEBULASH & LANDAU, LLP 80 Maiden Lane, Suite 1204 New York, NY 10038 Telephone: (646) 873-7654 Facsimile: (212) 931-0703 [email protected] [email protected] Daniel E. Gustafson Daniel C. Hedlund Daniel J. Nordin Ling S. Wang GUSTAFSON GLUEK PLLC Canadian Pacific Plaza 120 South Sixth Street, Suite 2600 Minneapolis, MN 55402 Telephone: (612) 333-8844 Fax: (612) 339-6622 [email protected] [email protected] [email protected] [email protected] Dianne M. Nast NASTLAW LLC 1101 Market Street, Suite 2801 Philadelphia, PA 19107 Telephone: (215) 923-9300 Fax: (215) 923-9302 [email protected] Simon Bahne Paris, Esquire Patrick Howard, Esquire SALTZ, MONGELUZZI & BENDESKY, P.C. One Liberty Place, 52nd Floor 1650 Market Street Philadelphia, PA 19103 Telephone: (215) 496-8282 Fax: (215) 496-0999 [email protected] [email protected]
antitrust
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Jamin S. Soderstrom, Bar No. 261054 [email protected] SODERSTROM LAW PC 3 Park Plaza, Suite 100 Irvine, California 92614 Tel: (949) 667-4700 Fax: (949) 424-8091 Counsel for Plaintiff and the Proposed Class UNITED STATES DISTRICT COURT CENTRAL DISTRICT OF CALIFORNIA Case No. 2:17-CV01941 GRANT MCKEE, individually and on behalf of all others similarly situated, Plaintiff, CLASS ACTION COMPLAINT DEMAND FOR JURY TRIAL AUDIBLE, INC. and AMAZON.COM, INC., Defendants. Complaint Filed: ___________ Trial Date: None Set I. NATURE OF THE ACTION 1. Plaintiff Grant McKee brings this lawsuit on behalf of a proposed Class of consumers who find themselves trapped in a shell game created by the online audiobook seller Audible, Inc. (Audible), and its parent company Amazon.com, Inc. (Amazon) (collectively, Defendants). When he and other consumers signed up for an audiobook purchasing plan with Audible, styled a “membership,” Mr. McKee and other consumers relied on Defendants’ representations and believed that, on a monthly or annual basis, they would purchase a certain number of prepaid “credits” that could be redeemed with Audible for an equivalent number of audiobooks. Plaintiff and these consumers also believed Defendants’ representations that “one credit equals one audiobook,” that audiobook credits would “never expire,” and that a member can cancel any time with “no strings attached.” But Defendants’ advertisements represent almost the exact opposite of how Audible membership plans really work. 2. In reality, once members accrue a certain number of prepaid credits, their credits begin to expire to “make room” for new credits. Effectively, members stop receiving additional credits for their payments but are still charged as if they were. Members also forfeit all previously purchased credits if they ever cancel their plans. This makes Defendants’ advertisements demonstrably false: one credit does not equal one audiobook; audiobook credits do expire; and a major string attached to cancelling a plan is complete and immediate forfeiture of all unredeemed, prepaid credits. Every expired or forfeited credit is a cash loss for the consumer and an equivalent cash windfall for Audible. 3. Defendants’ unlawful and unfair business practices do not stop there. Defendants lure consumers to sign up for Audible membership plans with an advertising tactic where members join for a free trial membership and a free audiobook credit but are then are charged in perpetuity thereafter according to an “automatic renewal” policy. But Audible and Amazon do not properly disclose to consumers all of the required “automatic renewal” payment and cancellation terms at the point of sale (e.g., the online “purchase” box consumers are asked to click). As a result, Plaintiff and Class members have been charged regularly and automatically without being fully informed of the consequences and related cancellation policy as required by law. 4. Defendants also include unconscionable and unlawful provisions in the terms and conditions of use they impose on consumers. For example, the terms imposed on Audible members authorize Audible to charge any credit card linked to a member’s separate Amazon account if the credit card given directly to Audible is declined for any reason. Defendants assert this authorization and make such charges without notice, even if the other cards on the member’s Amazon account belong to a non-Audible member (e.g., spouse, relative, friend, business). Based on this alleged authorization, potentially thousands of Amazon customers have had credit cards unlawfully charged by Audible without notice simply because they use a common Amazon account that stores information for multiple credit cards. 5. Ultimately, there is no legal or business justification for Defendants’ bait- and-switch tactics, which begin the moment a consumer first views their websites and which continue through cancellation of the consumer’s membership plan. Plaintiff respectfully asks this Court to certify this lawsuit as a nationwide class action with specified subclasses; appoint him as class representative; appoint Soderstrom Law PC as class counsel; and award damages, restitution, and all other relief to which Plaintiff and class members are entitled. II. PARTIES A. Plaintiffs i. Named Plaintiff Grant McKee 6. Grant McKee is a citizen of California and resident of Los Angeles County, California. 7. Mr. McKee signed up for a Free Trial membership with Audible in June 2016, which gave him a free credit to redeem for an audiobook. After 30-days, he started purchasing a prepaid credit each month under an Audible “Gold Monthly” membership plan. As a Gold Monthly plan member, Mr. McKee designated one credit card for Audible to charge for monthly payments of $14.95. His plan was automatically renewed each month, and the payments were charged to his credit card. 8. Mr. McKee signed up for an Audible membership relying on Audible’s and Amazon’s marketing and advertisements, including representations that one credit equals one audiobook, his membership plan included one audiobook each month, credits do not expire, and there are no strings attached if he cancels his membership plan. Based on Audible’s and Amazon’s representations, Mr. McKee believed that, in exchange for his payments, he would accrue one credit each month and that each of these prepaid credits was the equivalent of purchasing an equal number of audiobooks. Mr. McKee made payments on his plan even though he never received full disclosure of Defendants’ automatic renewal payment policy and cancellation policy. 9. Mr. McKee redeemed multiple prepaid credits he purchased during his membership with Audible in exchange for audiobooks. However, he decided to cancel his Audible membership plan in December 2016 before he had redeemed all of the prepaid credits that he had accrued on his Audible account. Mr. McKee intended to redeem his two remaining prepaid credits as soon as he found a new audiobook that interested him. But upon cancelling his membership plan, he learned that—contrary to Audible’s and Amazon’s representations—the credits he had purchased but not yet redeemed had automatically and immediately expired and that, due to his cancellation, he had forfeited the money he paid for the credits without receiving audiobooks. 10. Mr. McKee was not refunded any of the money he paid for unredeemed credits when he cancelled his membership plan. 11. Mr. McKee’s reliance on Defendants’ representations caused him to maintain his Audible membership plan from June 2016 to December 2016. Defendants’ false, misleading, and unfair representations have directly caused Mr. McKee to suffer harm because he would not have purchased or maintained his membership plan, or he would not have paid the same amount of money for his plan, had he known the truth about Defendants’ advertisements and related policies and practices. ii. Unnamed Class Members 12. Plaintiff brings this action on behalf of thousands of consumers in California and nationwide that are similarly situated and subject to Audible’s and Amazon’s same unlawful advertisements, business practices, and online terms and conditions of use. 13. Defendants’ business records contain the information necessary to determine the specific facts and circumstances of class members’ Audible membership plans, the expiration or forfeiture of their prepaid credits, the unconscionable terms and conditions imposed on them, and any unauthorized credit card charges. B. Defendants i. Defendant Audible, Inc. 14. Audible, Inc. is a corporation formed and existing under the laws of the State of Delaware, with its principal place of business in the State of New Jersey. 15. Audible is a subsidiary of Amazon. 16. Audible describes itself as a leading provider of spoken audio entertainment, information, and educational programming on the Internet. Audible markets and advertises its audiobook services on its website—www.audible.com—among other places. ii. Defendant Amazon.com, Inc. 17. Amazon.com, Inc. is a corporation formed and existing under the laws of the State of Delaware, with its principal place of business in the State of Washington. 18. Amazon is the parent corporation of Audible. 19. Amazon markets and advertises Audible’s services on Amazon’s website— www.amazon.com—among other places. III. JURISDICTION AND VENUE 20. This Court has jurisdiction over the subject matter of this action under 28 U.S.C. §§ 1331 (federal question jurisdiction), 1332 (diversity jurisdiction), and 1367 (supplemental jurisdiction). 21. This Court also has jurisdiction under the Class Action Fairness Act of 2005, 28 U.S.C. §§ 1332(d) and 1453, because the amount put in controversy by this class action exceeds $5,000,000, there are more than 100 proposed class members, and at least one member of the proposed class and one of the Defendants are citizens of different states (CAFA jurisdiction). 22. This Court has personal jurisdiction over Defendants because (a) a substantial portion of the wrongdoing alleged in this Complaint took place in California, (b) both Defendants are authorized to do business in California, have sufficient minimum contacts with California, and have intentionally availed themselves of the markets in California through the promotion, marketing, and sale of products and services in California, and (c) the exercise of jurisdiction by this Court is permissible under traditional notions of fair play and substantial justice. 23. Venue is proper in this District under 28 U.S.C. §§ 1391(b)(1) and (2) because both Defendants have a significant presence in California and a substantial part of the events and omissions that give rise to Plaintiff’s and Class members’ claims occurred in this District. Venue is also proper under California Code of Civil Procedure section 395.5 and California Business and Professions Code section 17203. IV. DEFENDANTS’ WRONGFUL CONDUCT A. Defendants’ Misrepresentations 24. Audible offers consumers so-called “membership plans” where consumers sign up for free and then start making monthly or annual payments in exchange for credits which they can later redeem for audiobooks. 25. Across all of their advertising efforts, Defendants represent to consumers that: a. Under any of the Audible membership plans, “one credit equals one audiobook”; b. An Audible membership plan “includes 1 audiobook each month”; c. “Membership credits do not expire as long as you have a membership . . . and stored credits are ‘rolled over’ to your next billing cycle, either monthly or yearly”; and d. There are “no strings attached” if a consumer wants to cancel an Audible membership plan because “you can cancel anytime” and “your audiobooks stay in your Audible library” even after you cancel. 26. Plaintiff and proposed Class members relied on the above representations and similar ones displayed on Defendants’ websites, among other places, when signing up for membership plans and purchasing prepaid credits redeemable with Audible for audiobooks. And Defendants specifically and intentionally used these representations to induce consumers like Plaintiff to sign up for automatically renewing membership plans. But in Defendants’ inconspicuous fine print, they concede that the plans do not work as advertised. Defendants’ own words prove that their representations to consumers are demonstrably false or, at the very least, misleading and deceptive. 27. Defendants represent to consumers that their credits will never expire, while stating the exact opposite in the fine print: “Once you have reached the roll over limit for your membership plan, your oldest credit(s) will expire in order for you to receive new credits.” Defendants justify this policy by explaining that consumers “lose” their credits to “make room” for new credits. They further caution consumers (again in an inconspicuous disclosure) that “if you accrue too many credits and do not use them, you may lose some.” 28. But like any shell game, Defendants’ justification is sleight-of-hand. Audible’s storage of consumers’ prepaid credits takes up no physical inventory space; accruing prepaid credits is purely a matter of digital accounting. Thus, Defendants’ “use ‘em or lose ‘em” explanation is just a convenient, deceptive euphemism. Defendants use this explanation to avoid calling the prepaid credits what they really are: prepaid gift certificates or gift cards that are redeemable for audiobooks but that have unlawfully short expiration periods. 29. Defendants likewise represent to consumers that there are “no strings attached” to changing or cancelling a membership plan. Defendants do not explain up front, however, that membership credits immediately expire when consumers cancel their memberships (or when Audible cancels them itself). Audible simply notes in fine print that “membership credits do not expire as long as you have a membership . . . .” Defendants’ practices seek to bind consumers to a perpetual membership plan while concealing the harsh consequences of cancellation: immediate and automatic expiration and forfeiture of all prepaid, unredeemed credits. 30. These facts show how each of Defendants’ advertisements is demonstrably false or, at a bare minimum, highly misleading and unfair. One credit does not equal one audiobook because a credit can expire before it is redeemed. Membership does not include one audiobook each month; rather, it includes a prepaid credit that can expire or be forfeited for various reasons. And at least one major string attached to the cancellation policy (a noose, really) is that a consumer forfeits all prepaid but unredeemed credits immediately and automatically simply by cancelling his or her membership plan. 31. Defendants’ representations and related practices wrongly compel consumers to continue paying for plans and prepaid credits that they no longer want or maintain a higher membership level than they would prefer (e.g., a “Platinum Monthly” membership wherein a consumer purchases two prepaid credits each month), under the threat of losing the credits for which they had already paid. B. Defendants’ Violations of Gift Card Laws 32. Defendants further exploit consumers by attempting to circumvent state and federal laws governing the distribution of gift certificates or gift cards. Such laws either prohibit expiration dates outright or require gift cards and gift certificates to remain valid for at least five years. 33. Audible purports to sell its members prepaid “credits” redeemable for audiobooks. But despite their label, Audible credits are actually subject to gift card or gift certificate laws because: they are redeemable only by Audible; they are issued in a specified amount (e.g., “one credit equals one audiobook”);1 they are purchased by consumers on a prepaid basis in exchange for payment (e.g., a monthly or annual membership plan payment); and they are honored by Audible for audiobooks upon presentation of the credits by consumers. 34. In violation of state and federal gift card laws, Audible’s cancellation and “roll-over” policies cause prepaid credits to expire or be forfeited within months of purchase (and in some cases within days or hours depending on the timing of a consumer’s membership cancellation notice). For example, if a Gold Monthly plan member pays for one credit every month but does not redeem any of his or her credits for seven months, the first unredeemed credit expires at seven months to “make room” for a new credit that appears in the member’s account. If the member does not redeem any of his or her credits for 12 months, the first six credits will automatically expire and can never be redeemed for an audiobook. The Gold Monthly member is limited to only accruing six credits in his or her account regardless of how many credits he or she pays for. A member whose first credit expired will have lost $14.95, and a member whose first six credits expired will have lost $89.70. Audible keeps those same amounts as windfall profits. 35. Similarly, if a plan member changes or cancels his or her plan, any prepaid credits the member has accrued are immediately and automatically forfeited. Audible does not refund unredeemed credits upon cancellation. Thus, even if a consumer cancels her membership plan the day after she purchases a new credit, that new credit expires after being in the consumer’s account for only one day. In Mr. McKee’s case, his prepaid credits automatically expired within one week and six weeks from their dates of purchase, respectively, when he cancelled his plan. 36. Like Defendants’ other misrepresentations concealing key facts about Audible’s plans, Audible uses the label of “credit” to conceal what is otherwise an 1 Audible actually has two tiers of audiobooks: those redeemable for one credit, and others redeemable for two credits. illegal gift card scheme. C. Defendants’ Insufficient Disclosures 37. Audible and Amazon try to get consumers to sign up for and continue paying for membership plans indefinitely whether or not members ever redeem their prepaid credits for audiobooks. Many of Defendants’ advertisements offer one free month of membership—and one free audiobook credit—before a consumer is ever charged for a plan. In this way, Audible obtains consumers’ credit card information up front and relies on consumer inertia (i.e., the low likelihood a consumer takes the time to cancel a plan that started for free) to let it start and keep charging the consumers’ credit cards every month or year thereafter in perpetuity until the consumers affirmatively cancel their plans. 38. In violation of state law, however, Audible and Amazon do not present consumers with the automatic renewal payment terms in a clear and conspicuous manner or in close visual proximity to the “purchase your order” box consumers are asked to click to confirm their consent to sign up for a membership plan. More specifically, consumers are not: a. told that the credit card they provide to sign up for a membership plan will automatically be charged every month in perpetuity; b. told that Audible claims the right to access and charge, without notice, any credit card (theirs or someone else’s) linked to a separate Amazon account if the credit card they give directly to Audible is declined for any reason, nor are they told that the other credit card will continue to be charged automatically for future payments; c. provided sufficient “automatic renewal” language in text that is larger than surrounding text, in contrasting type, font, or color, or otherwise set off from the surrounding text; d. affirmatively asked to assent to material cancellation terms that cause them, among other things, to forfeit all prepaid, unredeemed credits if they cancel their membership plan; or e. provided an appropriate acknowledgement of the relevant terms, policies, and related information in a form that is easily retained by the consumer. 39. Instead of providing these crucial disclosures, Audible and Amazon make vague and inconspicuous references to membership continuing at the price of “$14.95/month” after an initial free trial period, and they suggest that members can easily “cancel anytime” (presumably without a penalty) simply by “visiting” their online account. 40. Defendants’ acts and practices constitute intentional concealment and withholding of material payment and cancellation terms in violation of state law. Moreover, Defendants’ insufficient disclosures have caused Plaintiff and thousands of other consumers to rely to their detriment on incomplete information and disclosures when making their sign up and purchasing decisions. D. Defendants’ Unlawful Credit Card Policies 41. Finally, Defendants’ unfair practices are not limited solely to Audible members. Audible also brazenly asserts in its online fine print the right to access and charge credit cards that a member never gave to it and that are not necessarily even owned by the member. 42. Audible declares in fine print that if a consumer’s credit card is “declined for any reason,” Audible may access and charge “any payment instrument on file with [the consumer’s] Amazon account,” i.e., any credit card linked to the consumer and stored by Amazon. 43. This means Audible asserts a right (in collusion with its parent company Amazon) to access and charge any credit card stored in a member’s separate Amazon account, including credit cards that have never been given to Audible and credit cards that are not even owned by the Audible member. Many Audible consumers store multiple credit cards with Amazon for convenience and share their Amazon accounts with spouses, parents, kids, roommates, friends, or companies. According to Audible and Amazon (and possibly many other Amazon subsidiaries and affiliates), any credit cards stored on an Amazon account are fair game. This results in a modern form of conversion that is unlawful nationwide and that affects unsuspecting consumers like Plaintiff without notice. V. CLASS ACTION ALLEGATIONS 44. Plaintiff brings this case as a proposed nationwide class action pursuant to Rule 23 of the Federal Rules of Civil Procedure, individually and on behalf of all members of the following Class and Subclasses. Plaintiff reserves the right to amend the following definitions before the Court determines whether class certification is appropriate or thereafter upon leave of Court. Proposed Class All individual consumers in the United States who have been charged for an Audible membership plan at any time within four years from the date this Class Action Complaint was filed. Proposed False Advertising Subclass All individual consumers in the United States who paid for an Audible membership plan in reliance on Defendants’ representations regarding credits, credit expiration/forfeiture, credits equaling audiobooks, or membership cancellation. Proposed Unlawful Gift Certificate Subclass All individual consumers in the United States who paid for an Audible membership plan and received a credit that was capable of expiring within five years from the date of purchase. Proposed Expired or Forfeited “Credits” Subclass All individual consumers in the United States who paid for an Audible membership plan and received a credit that expired based on a roll-over policy or a cancellation policy. Proposed Unlawful Automatic Renewal Payments Subclass All individual consumers in California who paid for an Audible membership plan and whose payment method was subject to Audible’s automatic renewal payment policy. Proposed Unlawful Amazon Credit Card Charges Subclass All individual consumers in the United States, whether or not they were an Audible member, who had a payment method on account with Amazon that was charged by Audible because the payment method provided directly to Audible was declined. 45. Excluded from the proposed Class and Subclasses are Audible and Amazon and their parents, subsidiaries, affiliates, officers, directors, and current and former employees; all individuals who make a timely election to be excluded from this proceeding using the correct opt-out protocol; any and all federal, state or local governments, including but not limited to their departments, agencies, divisions, bureaus, boards, sections, groups, counsels, and/or subdivisions; and all judges assigned to hear any aspect of this litigation, as well as their immediate family members. 46. Numerosity. The members of the proposed Class and Subclasses are so numerous that joinder is impracticable. Thousands of consumers in California and throughout the United States have relied on Audible’s and Amazon’s representations, purchased Audible plans and credits during the relevant period, and therefore have been subjected to and harmed by Defendants’ unlawful acts. The number and identity of individuals who fall within the proposed Class and Subclass definitions are easily identifiable and ascertainable based on Defendants’ business records. 47. Commonality and Predominance. Common questions of law or fact that will drive the resolution of this case include, but are not limited to: a. Whether Defendants made false, misleading, deceptive, untrue, or unfair statements in their advertisements related to membership plans, credits, cancellation, automatic renewal payments, and credit card charges; b. Whether Audible credits are governed by gift certificate or gift card laws; c. Whether Audible’s credit expiration and forfeiture policies comply with relevant laws; d. Whether Defendants’ automatic renewal payment policies and cancellation policies are properly disclosed to consumers; and e. Whether Defendants’ practice of accessing and charging any credit card stored on an Amazon account whenever an Audible member’s default payment method is declined is authorized by the credit card holder’s informed consent. 48. In addition to the common questions of law and fact that will drive this case, Defendants engaged in a common course of conduct giving rise to violations of the legal rights sought to be enforced by Plaintiff and proposed Class members. Similar or identical statutory and common law violations, business practices, and injuries are involved in this case and are applicable to Plaintiff and most, if not all, of the proposed Class and Subclass members. Any individual questions that may arise in this case will pale in comparison to the numerous common questions. 49. Typicality. Plaintiff’s claims are typical of the proposed Class and Subclass members’ claims because: a. Plaintiff and proposed Class members are subject to and detrimentally relied on Defendants’ uniform advertisements and related representations; b. Plaintiff and proposed Class members are harmed by Audible’s uniform policy that causes credits to expire or be forfeited without a refund; c. Plaintiff and proposed Class members are prevented from obtaining the full value of their prepaid credits; d. Plaintiff and proposed Class members are subject to Defendants’ uniform automatic renewal payment terms, policies, and disclosures; e. Plaintiff and proposed Class members are subject to Defendants’ uniform policies concerning accessing and charging credit cards; f. Defendants are unjustly enriched by Plaintiff’s and proposed Class members’ purchases, the expiration and forfeiture of credits, and charging credit cards without authorization; and g. Plaintiff’s and proposed Class members’ injuries flow from a common nucleus of operative facts, can be determined from Defendants’ business records, and can be calculated in an identical or substantially similar manner. 50. Given the similar nature of Plaintiff’s and proposed Class members’ claims, and given the absence of material differences in the relevant statutes and common laws on which the claims are based, a nationwide Class and various Subclasses may be easily managed by the Court and the parties. 51. Adequacy of Representation. Plaintiff will fairly and adequately protect the interests of all proposed Class and Subclass members. Moreover, Plaintiff has retained counsel experienced in complex commercial litigation and consumer class actions, and Plaintiff and his counsel intend to prosecute this action vigorously. Plaintiff has no interests that are adverse or antagonistic to those of the Class members. Plaintiff’s claims are typical of Class members’ claims, and all Class members have been similarly affected by Defendants’ unlawful conduct. 52. Ascertainability. Defendants sell membership plans and prepaid credits through their websites and have collected detailed personal and financial information associated with each transaction. Accordingly, the precise number and identity of Class and Subclass members can easily be determined by reference to Defendants’ business records. As such, Class and Subclass members are easily ascertainable and can be personally notified of the pendency of this action by first class mail, electronic mail, and/or published notice calculated to reach all such members. 53. Superiority of a Class Action. The proposed Class and each of the proposed Subclasses should be certified pursuant to Rule 23 of the Federal Rules of Civil Procedure because: a. Prosecution of separate actions by individual Class members would create a risk of inconsistent or varying adjudication with respect to individual Class members that would establish incompatible standards of conduct for Defendants; b. Prosecution of separate actions by individual Class members would create a risk of adjudications that would, as a practical matter, be dispositive of the interests of other Class members who are not parties to the adjudications, or would substantially impair or impede their ability to protect their interests; c. Individualized litigation would increase the delay and expense to all parties and the court system from the issues raised by this action; by contrast, the class action procedure provides the benefits of adjudicating these issues in a single proceeding, economies of scale, and comprehensive supervision by a single court, and it presents no unusual management difficulties; d. Unless a class-wide injunction is issued, Defendants will continue to commit the violations described herein, and the members of the Class and the general public will continue to be misled and injured; e. Because of the relatively small size of the individual Class members’ claims, no Class member could afford to seek legal redress on an individual basis, making the class action procedure superior to alternative means of prosecution; and f. Defendants have acted and failed to act on grounds generally applicable to Plaintiff and Class members, thereby supporting the imposition of uniform relief to ensure compatible standards of conduct toward all Class members. 54. For these reasons, this case should be certified as a nationwide class action. VI. CAUSES OF ACTION First Cause of Action Violation of the Lanham Act, 15 U.S.C. § 1125 55. All of the foregoing paragraphs are incorporated herein. 56. Defendants have both engaged in false, misleading, deceptive, unfair, and untrue advertising and marketing tactics that Plaintiff and Class members have relied on to their detriment. 57. The specific advertisements and related statements and representations made by Defendants and relied on by Plaintiff and Class members include, but are not limited to: a. The representation that “one credit equals one audiobook;” b. The representation that membership “includes 1 audiobook each month;” c. The representation that prepaid credits “do not expire;” and d. The representation that there are “no strings attached” to cancelling a membership plan and consumers can “cancel anytime.” 58. Defendants have made these representations on their websites, among other places. Defendants intentionally used in commerce the representations described above. These representations were representations of fact used in commercial advertising or promotion. These representations misrepresent the nature, characteristics, and qualities of Audible’s services. Accordingly, these representations each constitute a false and misleading advertisement under the federal Lanham Act, 15 U.S.C. § 1125(a). 59. In addition to the specific representations described above which are literally false as well as grossly misleading, Defendants’ false and misleading representations include but are not limited to other representations regarding: (i) the use and value of prepaid credits sold as part of an Audible membership plan; (ii) the terms of expiration and/or forfeiture of prepaid credits; and (iii) the terms of cancellation of a consumer’s membership plan. 60. These representations actually deceived Plaintiff and Class members, and they have a tendency to deceive a substantial segment of consumers nationwide. These representations are material because they influenced Plaintiff’s and Class members’ sign- up and purchasing decisions. Defendants caused these representations to enter interstate commerce via the Internet and other advertising means and methods. 61. Plaintiff and other Class members have been injured as a result of these representations. 62. Plaintiff, individually and on behalf of all Class members similarly situated, seeks an injunction and any other necessary orders or judgments that will prevent Defendants from continuing with their false and misleading representations, including but not limited to an order requiring corrective advertising and restitution. He also seeks disgorgement of Defendants’ profits, an award of all damages suffered, an award of the costs of the action, treble damages, and attorneys’ fees. Second Cause of Action Violation of False Advertising Law, Cal. Bus. & Prof. Code § 17500 et seq. 63. All of the foregoing paragraphs are incorporated herein. 64. Defendants have intentionally made and disseminated statements to Plaintiff, Class members in California, and the general public concerning Audible’s services, as well as circumstances and facts connected to such services, which are untrue and misleading, and which are known (or which by the exercise of reasonable care should be known) to be untrue or misleading. Defendants have also intentionally made or disseminated such untrue or misleading statements to Plaintiff, Class members in California, and the public as part of a plan or scheme with intent not to sell those services as advertised. 65. Defendants’ statements include but are not limited to representations regarding (i) the use and value of prepaid “credits” sold to consumers as part of an Audible “membership plan,” (ii) the terms of expiration and/or forfeiture of prepaid “credits,” and (iii) the terms of cancellation of a consumer’s “membership plan.” Specifically, the representations that “one credit equals one audiobook,” membership “includes 1 audiobook each month,” credits “do not expire,” and members may “cancel anytime” with “no strings attached” constitute false and deceptive advertisements under California’s False Advertising Law, Cal. Bus. & Prof. Code § 17500 et seq. (FAL). 66. Plaintiff was deceived by Defendants’ statements, and there is a strong probability that Class members in California and members of the public were also or are likely to be deceived as well. Indeed, any reasonable consumer would be misled by Defendants’ false and misleading statements. 67. Plaintiff, individually and on behalf of all Class members in California, seeks an injunction and any other necessary orders or judgments that will prevent Defendants from continuing with their false and deceptive advertisements; restitution that will restore the full amount of their money or property; and disgorgement of Defendants’ relevant profits and proceeds. Plaintiff also seeks an award of costs and reasonable attorneys’ fees. Third Cause of Action Violation of the CARD Act and EFTA, 15 U.S.C. § 1693l-1(a)(2)(B) 68. All of the foregoing paragraphs are incorporated herein. 69. The federal Credit Card Accountability Responsibility and Disclosure Act, 15 U.S.C. § 1693l-1(a)(2)(B) (CARD Act), which amends the federal Electronic Funds Transfer Act, 15 U.S.C. § 1693 (EFTA), prohibits the sale or issuance of gift certificates or gift cards that feature and are subject to expiration dates that are earlier than five years after the date on which a gift certificate or gift card is issued. 70. Defendants market Audible “membership plans” and Audible sells “credits” which, both in form and substance, constitute “gift certificates” or “store gift cards” as defined by the CARD Act, 15 U.S.C. §1693l-1(a)(2)(B) and (C), because: a. Audible credits are redeemable only by Audible; b. Audible credits are issued in a specified amount, e.g., “one credit equals one audiobook;”2 c. Audible credits are purchased by consumers on a prepaid basis in exchange for payment, e.g., a monthly or annual membership plan payment; and d. Audible credits are honored by Audible for audiobook services upon presentation of the credits by consumers. 71. Defendants’ sale of Audible credits violates the CARD Act because the credits can expire or be forfeited earlier than five years after they are sold to a consumer. For example, a consumer like Mr. McKee who purchases a Gold Monthly membership plan can have his prepaid credits start expiring within seven months if he has not redeemed any credits for an audiobook during the first six months of his membership. Instead of making it clear that prepaid credits will expire if not redeemed within six months, Audible euphemistically and misleadingly calls the process a “roll over” policy. Other membership levels have similar expiration terms, all of which end earlier than five years from the date a prepaid credit is purchased. 72. In fact, based on Audible’s cancellation policy, all prepaid credits are capable of expiring or being forfeited immediately after being purchased. For example, the credits that expired or were forfeited when Mr. McKee cancelled his plan had been purchased approximately one week and six weeks before. 73. Audible admits on its website that prepaid credits can only be applied to the purchase of an Audible audiobook and that prepaid credits will expire within a set 2 Audible actually maintains two tiers of audiobooks: those that can be redeemed for one credit, and those that can be redeemed for two credits. number of months of purchase based on the applicable roll-over policy, or immediately upon a consumer’s cancellation of plan membership. 74. Audible plans and credits are sold and issued to consumers through electronic fund transfer systems established, facilitated, and monitored by Audible (and in certain cases Amazon). Prepaid credits are issued in electronic form. Audible provides an electronic means by which consumers can access their Audible accounts, view and redeem their credits, and download and listen to Audible audiobooks. The Audible prepaid credits underlying this lawsuit are issued and used independent of a loyalty, award, or promotional program. Audible markets and sells its prepaid credits to the general public throughout the United States. 75. Additionally, under the regulations implementing the CARD Act and EFTA, no person may sell or issue gift certificates with expiration dates unless there are policies and procedures in place to provide consumers with a reasonable opportunity to purchase a certificate with at least five years remaining until the certificate expiration date. See 12 C.F.R. § 205.20(e)(1). Defendants thus further violate the CARD Act and EFTA by failing to provide consumers with a reasonable opportunity to purchase credits with five years remaining until the expiration date. 76. Because of their unlawful acts and conduct, Defendants have deprived Plaintiff and all Class members of the use of the money Defendants have collected through the sale of credits with illegal expiration dates. 77. As authorized by 15 U.S.C. § 1693m, Plaintiff, on behalf of himself and all Class members, seeks actual and statutory damages to be determined by the Court, injunctive relief, the cost of this action, reasonable attorneys’ fees, and all other available relief. Fourth Cause of Action Violation of Gift Certificate Law, Cal. Civ. Code § 1749.45 et seq. 78. All of the foregoing paragraphs are incorporated herein. 79. Defendants’ sale and issuance of Audible membership plans and prepaid credits to consumers in California violate California’s Gift Certificate Law, Cal. Civ. Code § 1749.45 et seq., which prohibits sale of a gift certificate (including a gift card) subject to an expiration date. 80. Defendants advertise and sell Audible membership plans and credits to consumers in California, including Plaintiff and Class members. 81. Defendants violate California’s Gift Certificate Law by selling and issuing and/or agreeing to sell and issue to Plaintiff and Class members in California “credits” that, in both form and substance, constitute gift certificates with explicit and implicit expiration dates. The explicit dates are governed by Audible’s “roll-over” policy; the implicit dates are governed by Audible’s cancellation policy. The fact that Audible credits can expire harms Plaintiff and Class members in California in several ways, including by forcing them to either redeem their credits on an expedited schedule or forfeit their credits without any refund. 82. As a result of Audible’s unlawful acts and conduct, Plaintiff and Class members in California have been deprived of the use of their money that was charged and collected by Defendants through the sale of Audible membership plans that provided prepaid credits with illegal expiration dates. 83. Plaintiff, on behalf of himself and Class members in California, seeks compensatory damages, including actual and statutory damages, injunctive and declaratory relief, the cost of this action, and reasonable attorneys’ fees. Fifth Cause of Action Violation of California’s Automatic Purchase Renewals Law Cal. Bus. & Prof. Code § 17600 et seq. 84. All of the foregoing paragraphs are incorporated herein. 85. Defendants impose “automatically renewable” monthly or annual payment terms on Audible members. Consequently, under California’s Automatic Purchase Renewals Law, Audible and Amazon are required to disclose such terms, and any related terms such as a cancellation policy, to consumers in a clear and conspicuous manner when the consumer is making his or her purchase decision (e.g., clicking the “purchase your order” box). Plaintiff and Class members rely on such disclosures (or lack thereof) when making their purchasing decisions. 86. When they sign up for an Audible membership plan, Plaintiff and other similarly situated consumers are not: a. expressly told that the credit card they use to set up the membership plan will automatically be charged every month (or annually) in perpetuity; b. expressly informed that any credit card attached to the consumers’ separate Amazon accounts can be charged automatically and in perpetuity without notice if the payment method given directly to Audible is declined for any reason; c. provided sufficient “automatic renewal” language in a clear and conspicuous manner using text that is larger than surrounding text, in contrasting type, font, or color, or otherwise set off from the surrounding text; d. expressly informed of the cancellation policy which provides that they will forfeit all unredeemed credits if they decide to cancel their membership; e. affirmatively asked to consent to relevant terms and conditions, such as cancellation terms, which Defendants only provide passively and inconspicuously elsewhere on their websites; f. provided notice of any changes to the underlying terms during the course of their membership; or g. provided all of the relevant disclosures, representations, and other terms in a tangible form that they can easily store. 87. Defendants’ failure to disclose all required terms and information to 88. Plaintiff and Class members in California violates California’s Automatic 89. Renewal Law, Cal. Bus. & Prof. Code § 17600 et seq. 90. Consequently, Plaintiff, individually and on behalf of all Class members in California, seeks an order enjoining Defendants’ unlawful automatic renewal payment policies and practices; actual damages; restitution of their membership plan payments; the cost of this action; reasonable attorneys’ fees; and all other available relief. Sixth Cause of Action Conversion 91. All of the foregoing paragraphs are incorporated herein. 92. All consumers who establish an account with Amazon, whether or not they are Audible members, have clear legal ownership and/or right to possession and exclusive use of the credit cards they provide to Amazon and store on their Amazon account. 93. Defendants have colluded and conspired to interfere intentionally and substantially with Plaintiff’s and other Class members’ rights related to owning, possessing, and using their credit cards. 94. Amazon provides Audible with access to all credit cards stored by an Audible member on his or her separate Amazon account. Any time a credit card a consumer gives to Audible for payment is declined for any reason, Audible accesses the credit cards stored on the member’s separate Amazon account. Audible then selects and charges one of the credit cards stored on the Amazon account and charges it for the Audible payment immediately and without notice to the member or card holder. Such charges continue under the automatic renewal payment policy until the consumer and/or cardholder takes some affirmative action (e.g., provides a new credit card to Audible or cancels his or her membership plan). Defendants claim authorization to provide such access and make such charges based on fine print buried and never conspicuously and directly disclosed to Audible consumers or others who share the same Amazon account on which they store credit card information. 95. Audible’s and Amazon’s actions have actually and substantially interfered with the ownership and possession of such credit cards. 96. Neither Audible nor Amazon obtained Plaintiff’s or Class members’ express or implied consent or authorization to make such charges on credit cards that were not provided directly to Audible for purposes of making membership plan payments. 97. Plaintiff and other Class members have suffered harm in the amount charged on credit cards that were stored by Amazon but never given to Audible for payment. Audible’s and Amazon’s actions directly caused such harm. 98. Plaintiff, individually and on behalf of all Class members similarly situated, seeks an injunction and any other necessary orders or judgments that will prevent Defendants from continuing to allow access to and charges to be made on credit cards stored on a consumer’s Amazon account but not given directly to Audible for payment; damages in an amount that would fully compensate them; restitution that restores the full amount of their money or property; and disgorgement of Defendants’ related profits and proceeds. Seventh Cause of Action Violation of Consumers Legal Remedies Act, Cal. Civ. Code § 1750 et seq. 99. All of the foregoing paragraphs are incorporated herein. 100. Defendants have violated California’s Consumers Legal Remedies Act, Cal. Civ. Code § 1750 et seq. (CLRA) in multiple ways. 101. False and Misleading Advertising. Defendants, through their use of the representations described above and below, have engaged in unfair and deceptive acts and practices that constitute false and misleading advertising under the CLRA. 102. The unlawful acts and practices include but are not limited to representations regarding (i) the use and value of prepaid “credits” sold to consumers as part of an Audible “membership plan,” (ii) the terms of expiration and/or forfeiture of prepaid “credits,” and (iii) the terms of cancellation of a consumer’s “membership plan.” Specifically, the representations that “one credit equals one audiobook,” membership “includes 1 audiobook each month,” credits “do not expire,” and members may “cancel anytime” with “no strings attached” constitute false and misleading advertising, and Defendants violate the CLRA by: a. Representing that Audible’s and Amazon’s services have characteristics, uses, and benefits which they do not have, in violation of Section 1770(a)(5); b. Representing that Audible’s and Amazon’s services are of a particular standard, quality, or grade, or that goods are of a particular style or model, if they are of another, in violation of Section 1770(a)(7); c. Advertising Audible’s and Amazon’s services with intent not to sell them as advertised, in violation of Section 1770(a)(9); d. Representing that a transaction with Amazon and/or Audible confers or involves rights, remedies, or obligations which it does not have or involve, in violation of Section 1770(a)(14); e. Representing that the subject of a transaction with Amazon and/or Audible has been supplied in accordance with a previous representation when it has not, in violation of Section 1770(a)(16); and f. Representing that the consumer will receive a rebate, discount, or other economic benefit from Amazon and/or Audible, when the earning of the benefit is contingent on an event to occur subsequent to the consummation of the transaction, in violation of Section 1770(a)(17). 103. Audible’s and Amazon’s acts and practices were intentional. 104. Plaintiff and all Class members in California relied on these advertisements and related statements to their detriment and suffered damages as a result. 105. Unlawful Gift Certificates or Gift Cards. As alleged above, Audible’s prepaid “credits” constitute illegal gift certificates or gift cards under the federal CARD Act and under California’s Gift Certificate Law. 106. The same provisions which provide for an unlawful expiration date on all credits purchased by Plaintiff and other Class members in California also violate the CLRA because such terms and provisions: a. Represent that Audible’s and Amazon’s services have characteristics, uses, and benefits which they do not have, in violation of Section 1770(a)(5); b. Advertise Audible’s and Amazon’s services with intent not to sell them as advertised, in violation of Section 1770(a)(9); c. Represent that the membership plan transaction confers or involves rights, remedies, or obligations which are prohibited by law, in violation of Section 1770(a)(14); and d. Constitute unconscionable contractual provisions, in violation of Section 1770(a)(19). 107. Audible’s and Amazon’s acts and practices were intentional. 108. Plaintiff and all Class members in California suffered harm as a result of Defendants’ sale and issuance of credits that, in both form and substance, constitute illegal gift certificates or gift cards. The harm includes having credits expire or be forfeited, being compelled to maintain a more expensive membership plan to avoid losing prepaid credits, and being compelled to use credits on a shorter time frame than otherwise preferred. 109. Prohibited and unconscionable terms. Defendants’ prepaid credit expiration or forfeiture policies, as well as their credit card access and charging policy, also violate Section 1770(a)(14) and Section 1770(a)(19) of CLRA because they constitute terms and conditions that are unconscionable and prohibited by law. 110. Specifically, under Audible’s fine print terms and conditions, when Plaintiff and other consumers cancel an Audible plan before they have redeemed all of their prepaid credits, all such credits expire automatically and immediately and all money paid for such credits is forfeited without a refund. 111. Defendants’ forced expiration or forfeiture of all unused prepaid credits immediately upon cancellation of a membership plan without a full or partial refund is a prohibited and unconscionable term. 112. Similarly, the policy where Amazon permits access to credit cards stored by consumers on Amazon’s system and Audible charges such credit cards even though members never provided them to Audible directly is a prohibited and unconscionable term. 113. Plaintiff and all Class members in California each suffered harm as a result of Defendants’ use of prohibited and unconscionable terms and conditions of use and related policies. 114. Under Sections 1780 and 1781 of the CLRA, Plaintiff, individually and on behalf of all California Class members similarly situated, seeks to recover or obtain actual damages; an order enjoining Audible’s and Amazon’s unlawful methods, acts, and practices; restitution of membership plan payments; punitive damages; costs and reasonable attorneys’ fees; and any other relief that the Court deems proper. 115. Plaintiff has given Defendants written notice by certified mail, return receipt requested, directed to the addresses provided by Audible and Amazon in their online terms and conditions, of the alleged violations of Section 1770 of the CLRA and demanded that Defendants correct or otherwise rectify the services alleged to be in violation of Section 1770. See Exhibit A. However, Defendants have not identified or made a reasonable effort to identify all similarly situated consumers; they have not notified such consumers that they will correct or otherwise remedy the unlawful acts and practices upon request; they have not agreed to make such correction or offer such remedy within a reasonable time; and they have not ceased from engaging in the unlawful acts and practices. 116. Concurrently with the filing of this Complaint, Plaintiff has filed an affidavit in support of this Complaint stating facts showing that the action has been commenced in a county or judicial district that constitutes a proper place for the trial of this action. See Exhibit B. Eighth Cause of Action Violation of California’s Unfair Competition Law (UCL), Cal. Bus. & Prof. Code § 17200 et seq. 117. All of the foregoing paragraphs are incorporated herein. 118. Defendants have engaged in unlawful, unfair, and fraudulent business acts and practices, and unfair, deceptive, untrue, and misleading advertising that constitute false and misleading advertising under California’s Unfair Competition Law, Cal. Bus. & Prof. Code § 17200 et seq. (UCL). 119. These unlawful acts, practices, and advertisements include but are not limited to representations regarding (i) the use and value of prepaid “credits” sold to consumers as part of an Audible “membership plan,” (ii) the terms of expiration and/or forfeiture of prepaid “credits,” and (iii) the terms of cancellation of a consumer’s “membership plan.” Specifically, the representations that “one credit equals one audiobook,” membership “includes 1 audiobook each month,” credits “do not expire,” and members may “cancel anytime” with “no strings attached” all violate the UCL. 120. These unlawful acts and practices also include (i) selling and issuing credits which constitute unlawful gift certificates or gift cards, (ii) utilizing unlawful automatic renewal payment policies, and (iii) providing access and making unauthorized charges to credit cards stored on Amazon’s system but not provided by consumers directly to Audible. 121. Defendants’ acts, practices, and advertisements were intentional. 122. Plaintiff and Class members in California each relied on these statements to their detriment, each suffered actual injuries, and each lost money or property as a result. This harm includes but is not limited to being deceived into purchasing or maintaining a membership plan, having credits expire or be forfeited, being compelled to maintain a more expensive membership plan to avoid losing prepaid credits, being compelled to use credits on a shorter time frame than otherwise preferred, being subject to automatically renewed credit card charges without full disclosure of relevant terms and conditions, and having credit cards other than the one provided directly to Audible be accessed and charged. 123. Plaintiff, individually and on behalf of all Class members in California similarly situated, seeks an injunction and any other necessary orders or judgments that will prevent Defendants from continuing with their unlawful acts, practices, and advertisements; restitution that restores the full amount of their money or property; and disgorgement of their related profits and proceeds. Plaintiff also seeks an award of costs and reasonable attorneys’ fees. Ninth Cause of Action (Restitution, Unjust Enrichment, and Money Had and Received) 124. All of the foregoing paragraphs are incorporated herein. 125. Alternatively to the claims stated above, Plaintiff and Class members are equitably entitled to recover from Defendants based on Defendants’ inequitable and deceptive acts and practices that included falsely advertising the benefits and cancellation terms of Audible membership plans and credits, forcing consumers to forfeit the value of prepaid credits, failing to disclose the automatic renewal payment policies, and charging unauthorized credit cards of Audible and non-Audible members alike. 126. Plaintiff and Class members conferred specific economic benefits upon Defendants in the form of payments for credits and for refraining from cancelling or reducing the level of membership plans. Defendants knowingly accepted and retained such benefits, but they failed to provide the products and services as advertised and as required by law. Plaintiff and Class members expected to receive the products and services as advertised and not be subjected to unlawful terms, conditions, policies, and practices. 127. Defendants were unjustly enriched by the benefits they received from Plaintiff and Class members, and it would be unjust and unconscionable to permit Defendants to be so enriched and continue to be enriched in the future. Defendants should therefore be required to disgorge all amounts that they have been unjustly enriched, and Plaintiff and Class members should recover such amounts, with interest, as restitution. 128. Alternatively, Defendants owe Plaintiff and similarly situated Class members money in the amount that was charged on any credit card that was stored on an Amazon account but never given directly to Audible or another Amazon subsidiary or affiliate for authorized payments under the common count of money had and received. Defendants received money from Plaintiff and similarly situated Class members and such money was intended to be used for the benefit of Plaintiff and similarly situated Class members. But the money Defendants received was not used for the benefit of Plaintiff and similarly situated Class members; rather, it was used for Defendants’ own benefit to obtain unauthorized payment for a product or service that may not have even been requested or purchased by the credit card holder. Defendants have not returned the amount of money charged without authorization on Plaintiff’s and similarly situated Class members’ credit cards. 129. Plaintiff, individually and on behalf of all Class members similarly situated, seeks an injunction and any other necessary orders or judgments that will prevent Defendants from continuing to allow access to and charges on credit cards stored on a consumer’s Amazon account but not given directly to Audible or another Amazon subsidiary or affiliate for payment; restitution that restores the full amount of their money or property; and disgorgement of Defendants’ related profits and proceeds. PRAYER FOR RELIEF WHEREFORE, Plaintiff, on behalf of himself and all proposed Class members, request the following relief against Defendants: (1) Certification of this action as a class action under Federal Rule of Civil Procedure 23, appointing Plaintiff as class representative and Soderstrom Law PC as class counsel; (2) An award of actual, consequential, and punitive damages to Plaintiff and (3) Class members in an amount sufficient to make them whole, compensate them for all harm, and punish and deter Defendants’ wrongful conduct; (4) An award of restitution and/or disgorgement of profits and revenues to make Plaintiff and Class members whole and to avoid unjust enrichment by Defendants; (5) An award of declaratory and injunctive relief stating that Defendants’ acts and practices are unlawful and requiring corrective action as permitted by law, including but not limited to corrective advertising, correcting the expiration and forfeiture terms related to Audible “credits,” correcting the disclosures related to the automatic renewal payment policies, and prohibiting the practice of allowing access and charges to credit cards not provided directly to Audible or other Amazon subsidiaries and affiliates for payment; and (6) An award to Plaintiff and Class counsel of reasonable litigation costs, expenses, and attorneys’ fees under California Code of Civil Procedure section 1021.5, under the Lanham Act, under the CLRA, or under any other applicable rule or statute; (7) An award to Plaintiff and Class members of pre-judgment and post- judgment interest, to the extent allowed by law; and (8) Any and all other relief as equity and justice requires. Dated: March 10, 2017 SODERSTROM LAW PC By: /s/ Jamin S. Soderstrom Jamin S. Soderstrom Counsel for Plaintiff and the Proposed Class JURY TRIAL DEMANDED Plaintiff demands a trial by jury of all issues triable by jury. Dated: March 10, 2017 SODERSTROM LAW PC By: /s/ Jamin S. Soderstrom Jamin S. Soderstrom Counsel for Plaintiff and the Proposed Class
intellectual property & communication
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POMERANTZ LLP Jennifer Pafiti (SBN 282790) 468 North Camden Drive Beverly Hills, CA 90210 Telephone: (818) 532-6499 E-mail: [email protected] Attorney for Plaintiff - additional counsel on signature page - UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF CALIFORNIA ADAM WICKS, Individually and On Behalf of All Others Similarly Situated, Plaintiff, v. Case No. CLASS ACTION COMPLAINT FOR VIOLATION OF FEDERAL SECURITIES LAWS JURY TRIAL DEMANDED ALPHABET, INC., LAWRENCE E. PAGE, SUNDAR PICHAI and RUTH M. PORAT, Defendants. ) ) ) ) ) ) ) ) ) Plaintiff Adam Wicks (“Plaintiff”), individually and on behalf of all other persons similarly situated, by Plaintiff’s undersigned attorneys, for Plaintiff’s complaint against Defendants (defined below), alleges the following based upon personal knowledge as to Plaintiff and Plaintiff’s own acts, and information and belief as to all other matters, based upon, inter alia, the investigation conducted by and through Plaintiff’s attorneys, which included, among other things, a review of the Defendants’ public documents, conference calls and announcements made by Defendants, United States Securities and Exchange Commission (“SEC”) filings, wire and press releases published by and regarding Alphabet, Inc. (“Alphabet” or the “Company”), 1 Internet. Plaintiff believes that substantial evidentiary support will exist for the allegations set forth herein after a reasonable opportunity for discovery. NATURE OF THE ACTION 1. This is a federal securities class action on behalf of a class consisting of all persons other than Defendants who purchased or otherwise acquired common shares of Alphabet between April 23, 2018 and October 7, 2018, both dates inclusive (the “Class Period”). Plaintiff seeks to recover compensable damages caused by Defendants’ violations of the federal securities laws and to pursue remedies under Sections 10(b) and 20(a) of the Securities Exchange Act of 1934 (the “Exchange Act”) and Rule 10b-5 promulgated thereunder. 2. Alphabet was incorporated in 2015 and is the parent company of its leading subsidiary Google Inc. (“Google”), among others. Google was founded in 1998. Alphabet and Google are headquartered in Mountain View, California. The Company’s common stock trades on the NASDAQ Global Select Market (“NASDAQ”) under the ticker symbol “GOOG.” 3. Alphabet, through its subsidiary Google, operates a social networking website called “Google+” that allows people to communicate with their family, friends, and coworkers. Google+ users ostensibly have the ability to share and restrict the sharing of personal information according to their preferences by changing privacy settings. 4. Between 2015 and March 2018, a software glitch in the Google+ website permitted outside developers to access the personal profile data of Google+ members who had not opted to permit their data to be shared publicly. Defendants discovered this glitch in March 2018, ran tests to determine the impact of the glitch, and determined that the data of nearly half of a million users had been exposed to third parties. Google’s legal and policy staff drafted a memorandum regarding the security failure and shared it with senior executives. The interest.” Google’s CEO, Defendant Pichai, was briefed on the plan not to notify users after an internal committee had reached that decision. 5. Throughout the Class Period, Defendants repeatedly made materially false and misleading statements regarding the security failure affecting users personal data. Specifically, Defendants made false and/or misleading statements and/or failed to disclose that: (1) the Company’s security measures had failed recently and massively, as Google had exposed the private data of hundreds of thousands of users of Google+ to third parties; (2) damage to the Company’s reputation and operating results and loss of customers from this failure of the Company’s security measures were imminent and inevitable; (3) the Company’s security protections did not shield personal user data against theft and security breaches; and (4) the Company’s security measures had been breached due to employee error, malfeasance, system errors or vulnerabilities. 6. On October 8, 2018, citing “people briefed on the incident and documents reviewed,” The Wall Street Journal reported that in March 2018, Google discovered a software glitch in its Google+ social network that had exposed users’ personal data to third parties, but “opted not to disclose the issue . . . in part because of fears that doing so would draw regulatory scrutiny and cause reputational damage.” Following this news, Google’s stock price fell $67.75 per share, or 5.9%, over the following two trading sessions, to close at $1,081.22 per share on October 10, 2018. 7. As a result of Defendants’ wrongful acts and omissions, and the precipitous decline in the market value of the Company’s common shares, Plaintiff and other Class members have suffered significant losses and damages. JURISDICTION AND VENUE 8. The claims asserted herein arise under and pursuant to §§10(b) and 20(a) of the Exchange Act (15 U.S.C. §§78j(b) and §78t(a)) and Rule 10b-5 promulgated thereunder by the SEC (17 C.F.R. §240.10b-5). 9. This Court has jurisdiction over the subject matter of this action under 28 U.S.C. §1331 and §27 of the Exchange Act. 10. Venue is proper in this Judicial District pursuant to §27 of the Exchange Act (15 U.S.C. §78aa) and 28 U.S.C. §1391(b). Alphabet is headquartered in this Judicial District. 11. In connection with the acts, conduct and other wrongs alleged in this Complaint, Defendants, directly or indirectly, used the means and instrumentalities of interstate commerce, including but not limited to, the United States mail, interstate telephone communications and the facilities of the national securities exchange. PARTIES 12. Plaintiff, as set forth in the accompanying Certification, purchased common shares of Alphabet at artificially inflated prices during the Class Period and was damaged upon the revelation of the alleged corrective disclosure. 13. Defendant Alphabet, Inc. is incorporated in Delaware, and the Company’s principal executive offices are located at 1600 Amphitheatre Parkway Mountain View, CA 94043. Alphabet’s securities trade on the NASDAQ under the ticker symbol “GOOG.” 14. Defendant Lawrence E. Page (“Page”) has served at all relevant times as the Company’s Chief Executive Officer (“CEO”). 15. Defendant Sundar Pichai has served at all relevant times as Google’s Chief Executive Officer (“CEO”). Company’s CFO. 17. Defendants Page, Pichai and Porat are sometimes referred to herein collectively as the “Individual Defendants.” 18. The Individual Defendants possessed the power and authority to control the contents of Alphabet’s SEC filings, press releases, and other market communications. The Individual Defendants were provided with copies of the Company’s SEC filings and press releases alleged herein to be misleading prior to or shortly after their issuance and had the ability and opportunity to prevent their issuance or to cause them to be corrected. Because of their positions with the Company, and their access to material information available to them but not to the public, the Individual Defendants knew that the adverse facts specified herein had not been disclosed to and were being concealed from the public, and that the positive representations being made were then materially false and misleading. The Individual Defendants are liable for the false statements and omissions pleaded herein. SUBSTANTIVE ALLEGATIONS Background 19. Alphabet, through its subsidiary Google, operates a social networking website called “Google+” that allows people to communicate with their family, friends, and coworkers. Google+ users ostensibly have the ability to share and restrict the sharing of personal information according to their preferences by changing privacy settings. 20. In developing Google+, Google created an application programming interface (“API”) (a software intermediary that allows two applications to talk to each other) to help smartphone app developers to access profile information of users who, through their privacy settings, had permitted such information to be shared. This profile information included personal connected on Google+. 21. Between 2015 and March 2018, a software glitch in this Google+ API permitted outside developers to access the personal profile data of Google+ members who had not opted to permit their data to be shared publicly. Indeed, the glitch permitted third parties to access the personal data of users that the users had expressly marked as nonpublic in the Google+ privacy settings. 22. In March 2018, Googled discovered this glitch in the API. Google ran tests for two weeks to determine the impact of the glitch, and found that the personal data of 496, 951 users had been exposed to third parties. The exposed user data included full names, email addresses, birth dates, gender, profile photos, places lived, occupation and relationship status. Some of the individuals whose data was exposed included paying users of Google’s “G Suite,” a set of applications including Google Docs and Googe Drive, and these users include institutions such as governments, businesses, and schools. As many as 438 third-party applications had access to the unauthorized Google+ data. 23. Google’s legal and policy staff drafted a memo regarding the security failure and shared it with senior executives. The memo warned that disclosing the incident would likely trigger “immediate regulatory interest.” The memo further stated that the incident would likely result “in us coming into the spotlight alongside or even instead of Facebook despite having stayed under the radar throughout the Cambridge Analytica scandal,” referring to the recent scandal in which a British consulting firm acquired and used personal data from Facebook without authorization. The memo also noted that disclosure “almost guarantees Sundar [Pichai] will testify before Congress.” Pichai, was briefed on the plan not to notify users after an internal committee had reached that decision. Materially False and Misleading Statements Issued During the Class Period 25. On February 1, 2018, the Company issued its SEC Annual Report on Form 10-K for the fiscal year ending December 31, 2017 (the “1Q 2017 10-K”), in which the Company stated, in Part I, Item 1A “Risk Factors”: Privacy concerns relating to our technology could damage our reputation and deter current and potential users or customers from using our products and services. If our security measures are breached resulting in the improper use and disclosure of user data, or if our services are subject to attacks that degrade or deny the ability of users to access our products and services, our products and services may be perceived as not being secure, users and customers may curtail or stop using our products and services, and we may incur significant legal and financial exposure. From time to time, concerns have been expressed about whether our products, services, or processes compromise the privacy of users, customers, and others. Concerns about our practices with regard to the collection, use, disclosure, or security of personal information or other privacy related matters, even if unfounded, could damage our reputation and adversely affect our operating results. Our products and services involve the storage and transmission of users’ and customers’ proprietary information, and theft and security breaches expose us to a risk of loss of this information, improper use and disclosure of such information, litigation, and potential liability. Any systems failure or compromise of our security that results in the release of our users’ data, or in our or our users’ ability to access such data, could seriously harm our reputation and brand and, therefore, our business, and impair our ability to attract and retain users. We expect to continue to expend significant resources to maintain state-of- the-art security protections that shield against theft and security breaches. [. . .] Our security measures may also be breached due to employee error, malfeasance, system errors or vulnerabilities, including vulnerabilities of our vendors, suppliers, their products, or otherwise. Such breach or unauthorized access, increased government surveillance, or attempts by outside parties to fraudulently induce employees, users, or customers to disclose sensitive information in order to gain access to our data or our users’ or customers’ data could result in significant legal and financial exposure, damage to our reputation, and a loss of confidence in the security of our products and services that could potentially have an adverse effect on our business. [. . .] If an actual or perceived breach of our security occurs, the market perception of the effectiveness of our security measures could be harmed and we could lose users and customers. 26. On April 23, 2018, the Company issued its SEC Quarterly Report on Form 10-Q for the period ending March 31, 2018 (the “1Q 2018 10-Q”), in which the Company stated: Our operations and financial results are subject to various risks and uncertainties, including those described in Part I, Item 1A, "Risk Factors" in our Annual Report on Form 10-K for the year ended December 31, 2017, which could adversely affect our business, financial condition, results of operations, cash flows, and the trading price of our common and capital stock. There have been no material changes to our risk factors since our Annual Report on Form 10-K for the year ended December 31, 2017 27. On July 23, 2018, the Company issued its SEC Quarterly Report on Form 10-Q for the period ending June 30, 2018 (the “2Q 2018 10-Q”), in which the Company stated: Our operations and financial results are subject to various risks and uncertainties, including those described in Part I, Item 1A, "Risk Factors" in our Annual Report on Form 10-K for the year ended December 31, 2017, which could adversely affect our business, financial condition, results of operations, cash flows, and the trading price of our common and capital stock. There have been no material changes to our risk factors since our Annual Report on Form 10-K for the year ended December 31, 2017 28. The statements referenced in ¶¶ 25-27 above were materially false and/or misleading because: (1) the statements failed to disclose that the Company’s security measures already had failed recently and massively, as Google had exposed the private data of hundreds of thousands of users of Google+ to third parties; (2) damage to the Company’s reputation and operating results and loss of customers from this failure of the Company’s security measures were imminent and inevitable; (3) the Company did not maintain state-of-the-art security protections, and its protection did not shield personal user data against theft and security breaches; and (4) the Company’s security measures already had been breached due to employee error, malfeasance, system errors or vulnerabilities. Sarbanes-Oxley Act of 2002 by Defendants Page and Porat, stating that “the information contained in the [Q1 2018 10-Q and 2Q 2018 10-Q] fairly presents, in all material respects, the financial condition and results of operations of the Company for the periods presented therein.” 30. The statements referenced in ¶ 29 above were materially false and/or misleading because the Q1 2018 10-Q and 2Q 2018 10-Q did not fairly present, in all material respects, the financial condition and results of operations of the Company for the periods presented therein, for the reasons articulated above. The Truth Begins To Emerge 31. On October 8, 2018, citing “people briefed on the incident and documents reviewed,” The Wall Street Journal reported that in March 2018, Alphabet’s subsidiary Google discovered a software glitch in its Google+ social network that had exposed users’ personal data to third parties, but “opted not to disclose the issue . . . in part because of fears that doing so would draw regulatory scrutiny and cause reputational damage.” Following this news, Alphabet’s stock price fell $67.75 per share, or 5.9%, over the following two trading sessions, to close at $1,081.22 per share on October 10, 2018. 32. Following revelation of the security breach, Google announced plans to shut down Google+. 33. As a result of Defendants’ wrongful acts and omissions, and the precipitous decline in the market value of the Company’s securities, Plaintiff and other Class members have suffered significant losses and damages. PLAINTIFF’S CLASS ACTION ALLEGATIONS 34. Plaintiff brings this action as a class action pursuant to Federal Rule of Civil Procedure 23(a) and (b)(3) on behalf of a Class, consisting of all those who purchased or (the “Class”); and were damaged upon the revelation of the alleged corrective disclosures. Excluded from the Class are Defendants herein, the officers and directors of the Company, at all relevant times, members of their immediate families and their legal representatives, heirs, successors or assigns and any entity in which Defendants have or had a controlling interest. 35. The members of the Class are so numerous that joinder of all members is impracticable. Throughout the Class Period, Alphabet common shares were actively traded on the NASDAQ. While the exact number of Class members is unknown to Plaintiff at this time and can be ascertained only through appropriate discovery, Plaintiff believes that there are hundreds or thousands of members in the proposed Class. Record owners and other members of the Class may be identified from records maintained by Alphabet or its transfer agent and may be notified of the pendency of this action by mail, using the form of notice similar to that customarily used in securities class actions. 36. Plaintiff’s claims are typical of the claims of the members of the Class as all members of the Class are similarly affected by Defendants’ wrongful conduct in violation of federal law that is complained of herein. 37. Plaintiff will fairly and adequately protect the interests of the members of the Class and has retained counsel competent and experienced in class and securities litigation. Plaintiff has no interests antagonistic to or in conflict with those of the Class. 38. Common questions of law and fact exist as to all members of the Class and predominate over any questions solely affecting individual members of the Class. Among the questions of law and fact common to the Class are:  whether the federal securities laws were violated by Defendants’ acts as alleged herein;  whether statements made by Defendants to the investing public during the Class Period misrepresented material facts about the financial condition, business, operations, and management of Alphabet;  whether Defendants caused Alphabet to issue false and misleading financial statements during the Class Period;  whether Defendants acted knowingly or recklessly in issuing false and misleading financial statements;  whether the prices of Alphabet securities during the Class Period were artificially inflated because of Defendants’ conduct complained of herein; and  whether the members of the Class have sustained damages and, if so, what is the proper measure of damages. 39. A class action is superior to all other available methods for the fair and efficient adjudication of this controversy since joinder of all members is impracticable. Furthermore, as the damages suffered by individual Class members may be relatively small, the expense and burden of individual litigation make it impossible for members of the Class to individually redress the wrongs done to them. There will be no difficulty in the management of this action as a class action. 40. Plaintiff will rely, in part, upon the presumption of reliance established by the fraud-on-the-market doctrine in that:  Defendants made public misrepresentations or failed to disclose material facts during the Class Period;  the omissions and misrepresentations were material;  Alphabet common shares are traded in efficient markets;  the Company’s shares were liquid and traded with moderate to heavy volume during the Class Period;  the Company traded on the NASDAQ, and was covered by multiple analysts;  the misrepresentations and omissions alleged would tend to induce a reasonable investor to misjudge the value of the Company’s common shares; and  Plaintiff and members of the Class purchased and/or sold Alphabet common shares between the time the Defendants failed to disclose or misrepresented material facts and the time the true facts were disclosed, without knowledge of the omitted or misrepresented facts. 41. Based upon the foregoing, Plaintiff and the members of the Class are entitled to a presumption of reliance upon the integrity of the market. 42. Alternatively, Plaintiff and the members of the Class are entitled to the presumption of reliance established by the Supreme Court in Affiliated Ute Citizens of the State of Utah v. United States, 406 U.S. 128, 92 S. Ct. 2430 (1972), as Defendants omitted material information in their Class Period statements in violation of a duty to disclose such information, as detailed above. COUNT I Violation of Section 10(b) of The Exchange Act and Rule 10b-5 Against All Defendants 43. Plaintiff repeats and realleges each and every allegation contained above as if fully set forth herein. 44. This Count is asserted against Alphabet and the Individual Defendants and is based upon Section 10(b) of the Exchange Act, 15 U.S.C. § 78j(b), and Rule 10b-5 promulgated thereunder by the SEC. 45. During the Class Period, Alphabet and the Individual Defendants, individually and in concert, directly or indirectly, disseminated or approved the false statements specified above, which they knew or deliberately disregarded were misleading in that they contained misrepresentations and failed to disclose material facts necessary in order to make the statements made, in light of the circumstances under which they were made, not misleading. 10b-5 in that they:  employed devices, schemes and artifices to defraud;  made untrue statements of material facts or omitted to state material facts necessary in order to make the statements made, in light of the circumstances under which they were made, not misleading; or  engaged in acts, practices and a course of business that operated as a fraud or deceit upon plaintiff and others similarly situated in connection with their purchases of Alphabet common shares during the Class Period. 47. Alphabet and the Individual Defendants acted with scienter in that they knew that the public documents and statements issued or disseminated in the name of Alphabet were materially false and misleading; knew that such statements or documents would be issued or disseminated to the investing public; and knowingly and substantially participated, or acquiesced in the issuance or dissemination of such statements or documents as primary violations of the securities laws. These Defendants by virtue of their receipt of information reflecting the true facts of Alphabet, their control over, and/or receipt and/or modification of Alphabet allegedly materially misleading statements, and/or their associations with the Company which made them privy to confidential proprietary information concerning Alphabet, participated in the fraudulent scheme alleged herein. 48. Individual Defendants, who are the senior officers and/or directors of the Company, had actual knowledge of the material omissions and/or the falsity of the material statements set forth above, and intended to deceive Plaintiff and the other members of the Class, or, in the alternative, acted with reckless disregard for the truth when they failed to ascertain and disclose the true facts in the statements made by them or other Alphabet personnel to members of the investing public, including Plaintiff and the Class. 49. As a result of the foregoing, the market price of Alphabet common shares was artificially inflated during the Class Period. In ignorance of the falsity of Alphabet’s and the statements described above and/or the integrity of the market price of Alphabet common shares during the Class Period in purchasing Alphabet common shares at prices that were artificially inflated as a result of Alphabet’s and the Individual Defendants’ false and misleading statements. 50. Had Plaintiff and the other members of the Class been aware that the market price of Alphabet common shares had been artificially and falsely inflated by Alphabet’s and the Individual Defendants’ misleading statements and by the material adverse information which Alphabet’s and the Individual Defendants did not disclose, they would not have purchased Alphabet’s common shares at the artificially inflated prices that they did, or at all. 51. As a result of the wrongful conduct alleged herein, Plaintiff and other members of the Class have suffered damages in an amount to be established at trial. 52. By reason of the foregoing, Alphabet and the Individual Defendants have violated Section 10(b) of the 1934 Act and Rule 10b-5 promulgated thereunder and are liable to the plaintiff and the other members of the Class for substantial damages which they suffered in connection with their purchase of Alphabet common shares during the Class Period. COUNT II Violation of Section 20(a) of The Exchange Act Against The Individual Defendants 53. Plaintiff repeats and realleges each and every allegation contained in the foregoing paragraphs as if fully set forth herein. 54. During the Class Period, the Individual Defendants participated in the operation and management of Alphabet, and conducted and participated, directly and indirectly, in the conduct of Alphabet’s business affairs. Because of their senior positions, they knew the adverse non-public information regarding the Company’s inadequate internal safeguards in data security protocols. Defendants had a duty to disseminate accurate and truthful information with respect to Alphabet’s financial condition and results of operations, and to correct promptly any public statements issued by Alphabet which had become materially false or misleading. 56. Because of their positions of control and authority as senior officers, the Individual Defendants were able to, and did, control the contents of the various reports, press releases and public filings which Alphabet disseminated in the marketplace during the Class Period. Throughout the Class Period, the Individual Defendants exercised their power and authority to cause Alphabet to engage in the wrongful acts complained of herein. The Individual Defendants therefore, were “controlling persons” of Alphabet within the meaning of Section 20(a) of the Exchange Act. In this capacity, they participated in the unlawful conduct alleged which artificially inflated the market price of Alphabet common shares. 57. By reason of the above conduct, the Individual Defendants are liable pursuant to Section 20(a) of the Exchange Act for the violations committed by Alphabet. PRAYER FOR RELIEF WHEREFORE, Plaintiff demands judgment against Defendants as follows: A. Determining that the instant action may be maintained as a class action under Rule 23 of the Federal Rules of Civil Procedure, and certifying Plaintiff as the Class representative; B. Requiring Defendants to pay damages sustained by Plaintiff and the Class by reason of the acts and transactions alleged herein; C. Awarding Plaintiff and the other members of the Class prejudgment and post- judgment interest, as well as their reasonable attorneys’ fees, expert fees and other costs; and D. Awarding such other and further relief as this Court may deem just and proper. DEMAND FOR TRIAL BY JURY Plaintiff hereby demands a trial by jury. Dated: October 11, 2018 Respectfully submitted, POMERANTZ LLP By: /s/ Jennifer Pafiti Jennifer Pafiti (SBN 282790) 468 North Camden Drive Beverly Hills, CA 90210 Telephone: (818) 532-6499 E-mail: [email protected] POMERANTZ, LLP Jeremy A. Lieberman Austin P. Van 600 Third Avenue, 20th Floor New York, New York 10016 Telephone: (212) 661-1100 Facsimile: (212) 661-8665 E-mail: [email protected] E-mail: [email protected] POMERANTZ LLP Patrick V. Dahlstrom Ten South La Salle Street, Suite 3505 Chicago, Illinois 60603 Telephone: (312) 377-1181 Facsimile: (312) 377-1184 E-mail: [email protected] Attorneys for Plaintiff
securities
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Mitchell Segal, Esq. MS4878 Law Offices of Mitchell Segal, P.C. 1010 Northern Boulevard, Suite 208 Great Neck, New York 11021 Ph: (516) 415-0100 Fx: (516) 706-6631 Attorneys for Plaintiff and the Class UNITED STATES DISTRICT COURT EASTERN DISTRICT OF NEW YORK _________________________________________X YAROSLAV SURIS, on behalf of himself and all others similarly situated, Case No.: Plaintiff, CLASS ACTION COMPLAINT -against- THE WEATHER CHANNEL, LLC and THE WEATHER COMPANY, LLC, Defendant. ____________________________________________X 1. Plaintiff, YAROSLAV SURIS (hereinafter "Plaintiff”), on behalf of himself and all others similarly situated, by their attorney, the Law Offices of Mitchell S. Segal, P.C., hereby file this Class Action Complaint against the Defendants, THE WEATHER CHANNEL, LLC and THE WEATHER COMPANY, LLC INC. (hereinafter each individually "Defendant" and collectively the “Defendants”) and state as follows: 2. This Class Action seeks to seek retribution for the Defendants actions against deaf and hard of hearing individuals residing in New York and within the United States. Defendants have denied deaf and hard-of-hearing individuals’ access to goods and services provided to non-disabled individuals through its website www.weather.com. (hereinafter the "Website"). 3. Defendant provides a wide array of goods and services to the public through its Website. However, due to barriers that make it difficult for deaf and hard-of-hearing individuals to use the Website, the Plaintiff, and other deaf and hard of hearing individuals cannot understand the audio portion of videos on the Website. Defendants exclude the deaf and hard of hearing from the full and equal participation on their Website, and therefore denial of its products and services offered thereby and in conjunction with its physical locations and is a violation of Plaintiffs rights under the ADA. 4. Plaintiff, lives in Kings County, New York State and is a deaf individual. He brings this civil rights class action against the Defendants for failing to design, construct, and/or own or operate a website that is fully accessible to and usable by deaf and hard-of- hearing people without the help of others in violation of Title III of the American Disabilities Act (“ADA”); the New York Human Rights Law (“NYHRL”); the New York City Human Rights Law (“NYCHRL”) and Article 15 of the N.Y. Executive Law §§ 290, et. seq.. 5. Deaf or hard of hearing individuals require closed captioning to understand audio components of video content. Closed captioning displays text on videos, television programming, or DVD movies in addition to online websites allowing deaf and hard-of-hearing individuals the same and equally accessible experience as non- deaf or hard of hearing individuals to watch videos by reading the captioned text. 6. Without closed captioning deaf and hard-of-hearing people cannot enjoy video content on Websites while the general public can. 7. The Defendant has videos on its Website without closed captioning, or with limited closed captioning, which are inaccessible to deaf and hard-of-hearing individuals. Without closed captioning, deaf and hard-of-hearing people cannot understand the audio portion of the videos on the Website. 8. By failing to make the Website accessible to deaf and hard-of-hearing persons, Defendant is violating equality requirements under both state and federal law. 9. The American Disabilities Act provides for the non-discrimination against people with disabilities. Discrimination includes barriers displayed by websites and other public accommodations that are inaccessible to deaf and hard of hearing individuals. New York State also requires access to goods, services, and facilities by making reasonable accommodations for persons with disabilities. 10. The Plaintiff in this matter was on the Defendants’ Website in order to determine the weather predictions and watch weather related news stories on the day of January 21, 2019 and subsequent days. However, due to access barriers, the Plaintiff could not watch the content and Plaintiff and Class members will continue to be unable to watch video content on the Website unlessthe Defendants corrects the existing barriers on the Website. 11. The failure of the Defendants to provide access to the millions of deaf and hard of hearing individuals in the United Sates violates the American with Disabilities Act (“ADA”) goal of providing “full and equal enjoyment” of a public accommodation’s goods, services, facilities and privileges. Places of public accommodation include but are not limited to “place[s] of exhibition and entertainment”, “place[s] of recreation”. “sales or rental establishment[s]” and “service establishments”. 28 CFR § 36.201(a); 42 U.S.C. § 12181(7). The Defendants website is a “place of public accommodation” which denies equal access to its video content which is available to hearing individuals and violates the ADA. JURISDICTION AND VENUE 12. This Court has subject matter jurisdiction of this action pursuant to 28 U.S.C. § 1331 and 42 U.S.C. § 12188, for Plaintiff's claims which arise under Title III of the Americans with disabilities Act, 42 U.S.C. § 12181, et seq., ("ADA"); and 28 U.S.C. § 1332, because this is a class action, as defined by 28 U.S.C § 1332(d)(l)(B), in which a member of the presumed Class is a citizen of a state different than Defendant, and the amount in controversy exceeds the sum or value of $5,000,000, excluding interest and costs. See 28 U.S.C. § 1332(d)(2). 13. This Court has supplemental jurisdiction pursuant to 28 U.S.C. § 1367 under the New York State Human Rights Law, N.Y. Exec. Law, Article 15 (Executive Law§ 290 et seq.) and the New York City Human Rights Law, N.Y.C. Administrative Code § 8-101 et seq. ("City 14. Venue is proper in the Eastern District of New York pursuant to 28 U.S.C. §§ 1391(b)-(c) and 144l(a). 15. The Defendants actions occurred while the Plaintiff attempted to watch videos on the Defendants Website at his home located in the Eastern District. PARTIES 16. The Plaintiff is and has been at all times material hereto a resident of Kings County, New 17. Plaintiff is legally deaf and is disabled as defined in the American Disability Act (“ADA”) under 42 U.S.C. § 12102(1)-(2), 28 CFR §§ 36.101 ·et seq., the New York State Human Rights Law, and the New York City Human Rights Law. 18. The Plaintiff has been denied equal access of the facilities, goods, and services of the Defendants’ Website due to its the lack of accessibility. The Plaintiff attempted to watch various videos on www.weather.com, including but not limited to a video entitled “Coldest Arctic Outbreak in at Least Two Decades is Expected This Week in Parts of the Midwest” but was unable to do so due to its lack of closed captioning. Plaintiff and Class members cannot watch videos on the Website and have been prevented from accessing the Website and are deterred from visiting the Website. 19. The Defendant, The Weather Channel, LLC is a foreign limited liability company for- profit corporation organized under the laws of the State of Georgia and is registered in the State of New York as a foreign limited liability company and is authorized to conduct business in New York. 20. The Defendant, The Weather Company, LLC is a foreign limited liability company for- profit corporation organized under the laws of the State of Georgia and is registered in the State of New York as a foreign limited liability company and is authorized to conduct business in New York. 21. The Defendants own, manage, control and maintain the website with the domain name of www.weather.com (the “Website”). 22. The Defendants barriers to accessibility affect millions of deaf and hard-of-hearing individuals throughout the county by preventing full and equal access and enjoyment of a public accommodation's goods, services, facilities, and privileges. 23. A website is a place of public accommodation defined as a "place[s] of exhibition and entertainment," "places[s] of recreation," and "service establishments." 28 C.F.R. § 36.201 (a); 42 U.S.C. §12181 (7). 24. The Plaintiff seeks injunctive and declaratory relief requiring the Defendants to correct the barriers which prevent access for death and hard of hearing individuals so that they can enjoy the Defendants Website as non-deaf and hard-of-hearing individuals are able to do. CLASS ACTION ALLEGATIONS 25. Plaintiff, for himself and on behalf of others similarly situated, seeks class action certification pursuant to the Federal Rules of Civil Procedure Rule 23(a) and 23 (b)(2) of all deaf and hard of hearing individuals in the United States who have been denied equal access to goods and services of the Defendant’s Website. 26. Plaintiff, on behalf of himself and on behalf of all others similarly situated, seeks to certify a New York State subclass under Federal Rules of Civil Procedure Rule 23(a) and 23 (b)(2); all deaf and hard of hearing individuals in the State of New York who have been denied equal access to goods and services of the Defendant’s Website. 27. Plaintiff, on behalf of himself and on behalf of all others similarly situated, seeks to certify a New York State subclass under Federal Rules of Civil Procedure Rule 23(a) and 23 (b)(2); all deaf and hard of hearing individuals in the City of New York who have been denied equal access to goods and services of the Defendant’s Website. 28. The Class is so numerous, being composed of millions of deaf and hard of hearing individuals, that joinder of all members is impracticable; there are questions of law and/or fact common to the Class and the claims of the Plaintiff are typical of the Class claims. 29. Common questions of law and fact exist amongst the Class including: a. Whether the Website is a "public accommodation" under the ADA and New York laws; b. Whether there was a violation under the ADA due to the barriers that exist on the Defendants Website and whether the Plaintiff and the Class were denied full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations; and c. Whether there was a violation under New York law due to the barriers that exist on the Defendants Website and whether the Plaintiff and the Class were denied full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations. 30. The Plaintiff’s claims are typical of those of the Class as they both claim that Defendant violated the ADA, and/or the laws of New York by failing to have its Website accessible. 31. Plaintiff will fairly and adequately represent and protect the interests of the Class members as the Plaintiff and the Class are both deaf or hard of hearing individuals having the same claims in the instant matter. 32. Class certification is appropriate under Fed. R. Civ. P. 23(b)(2) because Defendant has acted or refused to act on grounds applicable to the Class making declaratory and injunctive relief appropriate. 33. Questions of law or fact common to Class members predominate questions affecting individual Class members and a class action will fairly and efficiently decide this action. 34. Counsel for the Plaintiff is experienced representing both Plaintiffs and Defendants in Class actions. As such the Class will be properly represented. 35. Judicial economy will be served by maintaining this lawsuit as a class action as it will prevent the filing of a multitude of individual lawsuits by people who are deaf or hard of hearing throughout the United States. FACTUAL ALLEGATIONS 36. Defendants’ own, operate, control and maintain the Website, which provides important weather related stories on video, articles and information displays as well as weather predictions. This content is delivered to millions of people across the United States. 37. The Website can be viewed by individuals located in New York State in addition to the other states of the United States and can be reached from computers, tablets and cellphones which can access the internet. 38. In order for the deaf and hard of hearing to access video content, a Website must have the ability to turn voice content into readable content. Closed captioning is the process by which this is done. Without the use of closed captioning, a deaf or hard of hearing individual would have to have someone present while they are watching a video to interpret and explain the audio content for them. 39. Various recommendations and guidelines exist in order to make a website compliant with the ADA. Web Content Accessibility Guidelines (“WCAG”) are one of those guidelines. WCAG 2.1 Section 1.2.2 states that “Captions are provided for all prerecorded audio content in synchronized media, except when the media is a media alternative for text and is clearly labeled as such”. Section 508, an amendment to the United States Workforce Rehabilitation Act of 1973, requires all electronic and information technology be accessible to individuals with disabilities and requires closed captioning for video content. 40. The Website’s numerous videos which cannot be accessed by deaf and hard of hearing individuals are in violation of the ADA and New York laws. Videos include most of the Website’s trending stories daily in addition to the video the Plaintiff tried to access mentioned herein. 41. The Plaintiff desired and attempted to watch a video by www.weather.com meteorologists entitled “Coldest Artic Outbreak in at Least Two Decades is Expected This Week in Parts of the Midwest. There was no closed captioning on the video. The Defendants access barriers prevented the Plaintiff from enjoying the goods, services and benefits offered by the Website and as such denied the Plaintiff equal access. 42. This lack of closed captioning by the Defendants on their Website prevents not only the Plaintiff but also the deaf and hard of hearing located in New York State and nationally from having equal access as non-deaf and hard of earing individuals preventing them from enjoying the goods, services and benefits offered by the Website. 43. Defendants have intentionally failed and refused to remove the Website’s barriers of access by failing to use closed captioning thereby denying equal access to the Plaintiff and the Class and discriminates against the Plaintiff and the Class in violation of the ADA and New York laws. FIRST CAUSE OF ACTION ON BEHALF OF THE PLAINTIFF, THE CLASS AND THE SUBCLASS Violation of Title III of the Americans with Disabilities Act 44. The Plaintiff realleges and incorporates by reference the allegations contained in paragraphs “1” to “43” as if set forth fully herein. 45. The Plaintiff is deaf and requires closed captioning to have full and equal access to audio and audiovisual content and has an impairment that substantially limits one or more of his major life activities and is therefore an individual with a disability as defined under the ADA, 42 U.S.C. § 12102(2). 46. Title III of the ADA provides that ''No individual shall be discriminated against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation by any person who owns, leases (or leases to), or operates a place of public accommodation." 42 U.S.C. § 12182(a); 28 C.F.R. §36.201. 47. Title III of the ADA provides that “places of public accommodation” may not discriminate against people with disabilities. Defendant operates a place of public accommodation as defined by Title III of ADA, 42 U.S.C. § 12181(7) ("place of exhibition and entertainment," "place of recreation," and "service establishments"). 48. Defendant has failed to provide closed captioning on its Website making videos contained on its Website non-accessible to deaf and hard of hearing individuals. 49. Discrimination under Title III includes the denial of an opportunity for the person who is deaf or hard of hearing to participate in programs or services or providing a service that is not equal to that afforded to others. 42 U.S.C. § 12182(b)(l)(A)(i-iii). 50. Discrimination specifically includes the failure to provide auxiliary aids and services such as closed captioning to ensure effective communication to deaf and hard-of-hearing individuals. 42 U.S.C. § 12182(b)(l)(A)(III); 28 C.F.R. § 36.303(c); 28 C.F.R. § 36.303 (b)(1). 51. Discrimination also includes the failure to maintain accessible features of facilities and equipment that are required to be readily accessible to and usable by persons with disability. 28 C.F.R. § 36.211. 52. Defendants discriminate against the Plaintiff on the basis of his disability by denying him an equal opportunity to participate in and benefit from Defendants’ goods, services, facilities, privileges, advantages and/or accommodations in violation of Title III of the ADA, 42 U.S.C. § 12182 (b)(l)(A)(I). 53. It is unlawful to discriminate against individuals with disabilities or a class of individuals having disabilities to participate in or benefit from the goods, services, facilities, privileges, advantages, or accommodation offered to others. 54. Failure to make reasonable modifications in policies, practices, or procedures, when such modifications are necessary to afford goods, services, facilities, privileges, advantages, or accommodations to individuals with disabilities is unlawful, unless the entity can prove that implementing modifications would fundamentally alter the nature of such goods, services, facilities, privileges, advantages or accommodations under Title III of the ADA, 42 U.S.C. § 12182(b)(2)(A)(ii). 55. "A failure to take such steps as may be necessary to ensure that no individual with a disability is excluded, denied services, segregated or otherwise treated differently than other individuals because of the absence of auxiliary aids and services, unless the entity can demonstrate that taking such steps would fundamentally alter the nature of the good, service, facility, privilege, advantage, or accommodation being offered or would result in an undue burden" is a prohibited discriminatory practice under Title III of the ADA, 42 U.S.C. § 12182(b)(2)(A)(iii). 56. The Defendants actions or lack of actions are discriminatory acts against the Plaintiff, the Class and the Subclass as they have denied deaf and hard of hearing individuals (i) an equal opportunity to participate and benefit from Defendant’s goods, services, facilities, privileges, advantages and/or accommodations, in violation of 42 U.S.C. § 1282(b)(1)(A); (ii) a failure to make reasonable modifications in policies, practices and procedures when necessary to afford the Plaintiff, the Class and Subclass such goods, services, facilities, privileges, advantages or accommodations in violation of 42 U.S.C. § 1282(b)(2)(A)(ii); and failing to take necessary steps to ensure that the Plaintiff and other deaf and hard of hearing individuals are not excluded, denied services, segregated or treated differently than others because of the absence of auxiliary aids and services, including the use of closed captioning on its Website. 57. The Defendants have denied full and equal access to deaf and hard of hearing individuals to its Website by having barriers to their services and accommodations while providing access to their services and accommodations to non-deaf and hard of hearing individuals. 58. By making the necessary modification of adding closed captioning to its Website, the Defendants would not alter the nature of its goods, services, privileges, advantages or accommodations nor would it result in an undue burden to the Defendants. 59. The Defendant must be enjoined from engaging in these unlawful discriminatory practices such that the Plaintiff, the Class and Subclass will no longer be discriminated against. 60. Absent injunctive relief, there is a clear and imminent risk that the Defendants discriminatory actions will continue against the Plaintiff, the Class and Subclass causing irreparable harm. 61. Plaintiff is entitled to injunctive relief in addition to attorney fees, costs and disbursements pursuant to the ADA, 42 U.S.C. § 12188(a)(1). SECOND CAUSE OF ACTION ON BEHALF OF THE PLAINTIFF, THE CLASS AND THE SUBCLASS Violation of New York State Human Rights Law 62. The Plaintiff realleges and incorporates by reference the allegations contained in paragraphs “1” to “61” as if set forth fully herein. 63. At all times relevant to this action, the New York Human Rights Law (“NYHRL”), Article 15 of the N.Y. Executive Law §§ 290 et. seq. covers the actions of the Defendants. 64. The Plaintiff, at all times relevant to this action, has a substantial impairment to a major life activity of hearing and is an individual with a disability under Article 15 of the N.Y. Executive Law § 292(21). 65. The Defendant, at all relevant times to this action, owns and operates a place of accommodation, the Website, within the meaning of Article 15 of the N.Y. Executive Law § 292(9). Defendant is a person within the meaning of Article 15 of the N.Y. Executive Law § 292(1). 66. Pursuant to Article 15 N.Y. Executive Law§ 296(2)(a) “it shall be an unlawful discriminatory practice for any person, being the owner, lessee, proprietor, manager, superintendent, agent or employee of any place of public accommodation ... because of the ... disability of any person, directly or indirectly, to refuse, withhold from or deny to such person any of the accommodations, advantages, facilities or privileges thereof." 67. Discrimination includes the refusal to adopt and implement reasonable modifications in policies, practices or procedures when they are necessary to afford, facilities, privileges, advantages or accommodations to individuals with disabilities. Article 15 of the N.Y. Executive Law§ 296(2)(a), § 296(2)(c)(i). 68. Defendants actions violate Article 15 of the N.Y. Exec. Law§ 296(2)(a) by discriminating against the Plaintiff and the Class, including the Subclass by (i) owning and operating the Website that is inaccessible to deaf and hard of hearing persons; and (ii) by not removing access barriers to its Website in order to make its videos accessible to the deaf and hard of hearing when such modifications are necessary to afford facilities, privileges, advantages or accommodations to individuals with disabilities. This inaccessibility denies the deaf and hard-of-hearing full and equal access to the facilities, goods and services that the Defendants make available to individuals who are not deaf or hard of hearing. Article 15 of the N.Y. Exec. Law§ 296(2)(c). 69. The Defendants discriminatory practice also includes, "a refusal to take such steps as may be necessary to ensure that no individual with a disability is excluded or denied services because of the absence of auxiliary aids and services, unless such person can demonstrate that taking such steps would fundamentally alter the nature of the facility, privilege, advantage or accommodation being offered or would result in an undue burden.” Article 15 of the N.Y. Exec. Law§ 296(2)(c). 70. Defendants’ have intentionally and willfully discriminated against the Plaintiff and the Class in violation of the New York State Human Rights Law, Article 15 of the N.Y. Exe. Law § 296(2) and this discrimination continues to date. 71. Absent injunctive relief, Defendants discrimination will continue against the Plaintiff, the Class and Subclass causing irreparable harm. 72. Plaintiff is therefore entitled to compensatory damages, civil penalties and fines for each and every discriminatory act in addition to reasonable attorney fees and the costs and disbursements of this action. Article 15 of the N.Y. Exe. Law §§ 297(9), 297(4)(c) et seq. THIRD CAUSE OF ACTION ON BEHALF OF THE PLAINTIFF, THE CLASS AND THE SUBCLASS Violation of New York State Civil Rights Law 73. The Plaintiff realleges and incorporates by reference the allegations contained in paragraphs “1” to “72” as if set forth fully herein. 74. Plaintiff served notice thereof upon the attorney general as required by N.Y. Civil Rights Law § 41. 75. Persons within N.Y.S. are entitled to full and equal accommodations, advantages, facilities and privileges of places of public accommodations, resort or amusement, subject only to the conditions and limitations established by law and applicable alike to all persons. No persons, being the owner of a place of public accommodation, shall directly or indirectly refuse, withhold from, or deny to any person any of the accommodations, advantages, facilities and privileges thereof. N.Y. Civ. Rights Law § 40. 76. No person because of disability, as defined in § of the Executive Law, shall be subjected to any discrimination in his or her civil rights by person or by any firm, corporation or institution, or by the state or any agency or subdivision. N.Y. Civ. Rights Law (“CVR”) § 40-c. 77. § 292 of Article 15 of the N.Y. Executive Law deems a disability a physical, mental or medical impairment resulting from anatomical, physiological, genetic or neurological conditions which prevents the exercise of a normal bodily function. As such the Plaintiff is disabled under the N.Y. Civil Rights Law. 78. Defendants’ discriminate against the Plaintiff and the Class under CVR § 40 as Defendants’ Website is a public accommodation that does not provide full and equal accommodations, advantages, facilities and privileges to all persons and discriminates against the deaf and hard of hearing due to its lack of closed captioning for the death and hard of hearing. 79. Defendants intentionally and willfully failed to remove the barriers on their Website discriminating against the Plaintiff, Class and Sub-Class preventing access in violation of CVR §40. 80. Under N.Y. Civil Rights Law § 41 a corporation which violates any of the provisions of §§ 40, 40-a, 40-b or 42 shall be liable for a penalty of not less than one hundred dollars nor more than five hundred dollars, to be recovered by the person aggrieved thereby… in any court of competent jurisdiction in the county in which the plaintiff or defendant shall reside. 81. Plaintiff hereby demands compensatory damages of five hundred dollars for each of the Defendants acts of discrimination including civil penalties and fines pursuant to N.Y. Civil Law § 40 et seq.. FOURTH CAUSE OF ACTION ON BEHALF OF THE PLAINTIFF, THE CLASS AND THE SUBCLASS Violation of New York City Human Rights Law 82. The Plaintiff realleges and incorporates by reference the allegations contained in paragraphs “1” to “81” as if set forth fully herein. 83. At all times, the New York City Human Rights Law (“NYCHRL”), New York City Administrative Code §§ 8-101 et. seq. applied to the conduct of the Defendants as the Defendants’ own and operate the Website and are persons under the law. 84. At all times concerning this action the Plaintiff has had a substantial impairment to a major life activity of hearing and is an individual with a disability under N.Y.C. Administrative Code § 8-102(16). 85. At all times concerning this action the Defendants’ Website is a place of public accommodation as defined in N.Y.C. Administrative Code § 8-102(9). 86. “It shall be an unlawful discriminatory practice for any person, being the owner, lessee, proprietor, manager, superintendent, agent or employee of any place or provider of public accommodation, because of the actual or perceived ……. disability …. of any person to withhold from or deny to such person any of the accommodations required to make reasonable accommodations to a disabled individual and may not “refuse, withhold from or deny to such person any of the accommodations, advantages, facilities or privileges thereof” N.Y.C. Admin. Code § 8-107(4)(a). 87. The willfull and intentional non-removal of the Website’s barriers of access for the Plaintiff, the Class and the Subclass by the Defendants discriminate against the deaf and hard of hearing by denying them full and equal access to the facilities, goods, and services that Defendants make available to the non-deaf and hard of hearing individuals. 88. It is discriminatory for the Defendants “not to provide a reasonable accommodation to enable a person with a disability to …. enjoy the right or rights in question provided that the disability is known or should have been known by the covered entity." N.Y.C. Administrative Code§ 8-107(15)(a). 89. Defendants actions will continue to prevent the Plaintiff, the Class and Subclass from accessing the Website as the remaining public can and the Plaintiff requests injunctive relief. 90. Plaintiff is also entitled to compensatory damages for the injuries and loss sustained as a result of the Defendant’s discriminatory conduct in addition to punitive damages and civil penalties and fines for each offense, attorney fees, costs and disbursements of this action. N.Y.C. Administrative Code§ 8-120(8), § 8-126(a) and § 8-502(a). FIFTH CAUSE OF ACTION ON BEHALF OF THE PLAINTIFF CLASS AND SUB-CLASS FOR DECLARATORY RELIEF 91. The Plaintiff realleges and incorporates by reference the allegations contained in paragraphs “1” to “90” as if set forth fully herein. 92. The Plaintiff claims that the Website contains barriers denying deaf and hard-of-hearing individuals full and equal access to the goods and services of the Website. 93. Defendants’ Website fails to comply with applicable laws and the Defendants’ discriminate against the Plaintiff, the Class and Sub-Class under Title III of the Americans with Disabilities Act, 42 U.S.C. § 12182, et seq., N.Y. Exec. Law§ 296, et seq., and N.Y.C. Administrative Code § 8-107, et seq. 94. The Defendants deny these claims. 95. The Plaintiff seeks a declaratory judgment such that the parties understand and know their respective rights and obligations. PRAYER FOR RELIEF WHEREFORE, Plaintiff requests relief as follows: a. A declaratory judgment pursuant to Federal Rules of Civil Procedure Rule 57 declaring the Defendants policies, procedures and practices are discriminatory against the Plaintiff in violation of Title III of the Americans with Disabilities Act, The New York Human Rights Law, the New York City Human Rights Law and the laws of New York; b. Enjoining the Defendants’ from actions that deny deaf and hard of hearing individuals access to the full and equal enjoyment of Defendants’ Website and from violating the Americans with Disabilities Act, 42 U.S.C. § 12182, et seq., N.Y. Exec. Law§ 296, et seq., N.Y.C. Administrative Code§ 8-107, et seq., and the laws of New York; c. An Order of the Court requiring the Defendants to make the Website fully compliant with the requirements set forth in the ADA, and its regulations, so that the Website is readily accessible to and usable by deaf and hard-of-hearing individuals; d. An Order of the Court which certifies this case as a class action under Fed. R. Civ. P. 23(a) & (b)(2) and/or (b)(3); appointing Plaintiff as Class Representative; and his attorney as counsel for the Class; e. Compensatory damages, statutory penalties and fines for Plaintiff and the proposed Subclass for violations of their civil rights under New York State Human Rights Law and New York City Human Rights Law; f. Punitive damages pursuant to the New York City Human Rights Law; g. Reasonable costs, disbursements and Plaintiff’s attorney fees pursuant to the ADA, New York Human Rights Law, New York City Human Rights Law and the laws of New York; h. For pre-judgment and post-judgment interest to the highest extent permitted by law; and i. Such other and further relief as the Court deems just and proper. DEMAND FOR JURY TRIAL Plaintiff, on behalf of himself the Class and Sub-Class demands a trial by jury on all issues and requested relief. Dated: Great Neck, New York January 30, 2019 /s/ Mitchell Segal ________________________ Mitchell Segal, Esq. Law Offices of Mitchell Segal, P.C. Attorneys for Plaintiff, the Class and Subclass 1010 Northern Boulevard, Suite 208 Great Neck, New York 11021 Ph. (516) 415-0100 Fx. (516) 706-6631
civil rights, immigration, family
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James E. Cecchi Lindsey H. Taylor Zach Bower CARELLA, BYRNE, CECCHI, OLSTEIN, BRODY & AGNELLO PC 5 Becker Farm Road Roseland, New Jersey 07068 (973) 994-1700 Hollis Salzman Bernard Persky Kellie Lerner ROBINS, KAPLAN, MILLER & CIRESI L.L.P. 601 Lexington Avenue New York, NY 10022 (212) 910-7400 Attorneys for Plaintiffs and the Proposed Classes (Additional Counsel on signature page) UNITED STATES DISTRICT COURT DISTRICT OF NEW JERSEY Civil Action No. COMPLAINT and DEMAND FOR TRIAL BY JURY ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) F. RUGGIERO & SONS, INC., and ROBERT O’ROURKE on Behalf of Themselves and all Others Similarly Situated, Plaintiffs, vs. NYK LINE (NORTH AMERICA) INC., NIPPON YUSEN KABUSHIKI KAISHA, WILH. WILHELMSEN HOLDING ASA, WILH. WILHELMSEN ASA, MITSUI O.S.K. LINES, LTD., KAWASAKI KISEN KAISHA, LTD., “K” LINE AMERICA, INC., EUKOR VEHICLE CARRIERS INC., WALLENIUS WILHELMSEN LOGISTICS AS, WALLENIUS WILHELMSEN LOGISTICS AMERICAS LLC, WALLENIUS LINES AB, COMPAÑÍA SUD AMERICANA DE VAPORES S.A., TOYOFUJI SHIPPING CO., LTD. and NISSAN MOTOR CAR CARRIER CO., LTD., Defendants. TABLE OF CONTENTS Page(s) NATURE OF ACTION ...................................................................................................................1 JURISDICTION AND VENUE ......................................................................................................3 PARTIES .........................................................................................................................................6 AGENTS AND CO-CONSPIRATORS ..........................................................................................8 FACTUAL ALLEGATIONS ..........................................................................................................9 CLASS ACTION ALLEGATIONS ..............................................................................................25 PLAINTIFFS AND THE CLASSES SUFFERED ANTITRUST INJURY .................................29 PLAINTIFFS' CLAIMS ARE NOT BARRED BY THE STATUTE OF LIMITATIONS ..................................................................................................................31 A. The Statute of Limitations Did Not Begin to Run Because Plaintiffs Did Not and Could Not Discover Their Claims.................................................................31 B. Fraudulent Concealment Tolled the Statute of Limitations ...............................................32 FIRST COUNT FOR RELIEF Violation of Section 1 of the Sherman Act (on behalf of Plaintiffs and the Nationwide Class) ........................................................................34 SECOND COUNT FOR RELIEF Violation of State Antitrust Statutes (on behalf of Plaintiffs and the Damages Class) ............................................................................35 THIRD COUNT FOR RELIEF Violation of State Consumer Protection Statutes (on behalf of Plaintiffs and the Damages Class) ............................................................................56 FOURTH COUNT FOR RELIEF Unjust Enrichment (on behalf of Plaintiffs and the Damages Class) ............................................................................74 PRAYER FOR RELIEF ................................................................................................................74 JURY DEMAND ...........................................................................................................................78 Plaintiffs F. Ruggiero & Sons, Inc. and Robert O’Rourke (“Plaintiffs”), on behalf of themselves and all others similarly situated (the “Classes” as defined below), upon personal knowledge as to the facts pertaining to themselves and upon information and belief as to all other matters, and based on the investigation of counsel, bring this class action for damages, injunctive relief and other relief pursuant to federal antitrust laws and state antitrust, unfair competition, and consumer protection laws, and the common law of unjust enrichment, demand a trial by jury, and allege as follows: I. NATURE OF ACTION 1. This lawsuit is brought as a proposed class action against Defendants NYK Line (North America) Inc. (“NYK America”), Nippon Yusen Kabushiki Kaisha (“NYK Line”), Mitsui O.S.K. Lines, Ltd. (“MOL”), Kawasaki Kisen Kaisha, Ltd. (““K” Line”), “K” Line America, Inc. (““K” Line America”), EUKOR Vehicle Carriers Inc. (“EUKOR”), Wallenius Wilhelmsen Logistics AS (“WWL”), Wilh. Wilhelmsen Holding ASA (“WW Holding”), Wilh. Wilhelmsen ASA (“WW ASA”), Wallenius Wilhelmsen Logistics Americas LLC (“WWL America”), Wallenius Lines AB (“Wallenius”), Compañía Sud Americana De Vapores S.A. (“CSAV”), Toyofuji Shipping Co., Ltd. (“Toyofuji”) and Nissan Motor Car Carrier Co., Ltd. (“Nissan”) (all as defined below, and collectively the “Defendants”), and unnamed co-conspirators, providers of Vehicle Carrier Services (defined below) globally and in the United States, for engaging in at least a five-year-long conspiracy to fix, raise, maintain and/or stabilize prices, and allocate the market and customers in the United States for Vehicle Carrier Services. 2. “Vehicle Carriers” transport large numbers of cars, trucks, or other automotive vehicles including agriculture and construction equipment (collectively “Vehicles”) across large bodies of water using specialized cargo ships known as Roll On/Roll Off vessels (“RoRos”). As used herein, “Vehicle Carrier Services” refers to the paid ocean transportation of Vehicles by RoRo. According to its website, the Port of New York and New Jersey, with its principal activities at the Port of Newark and the adjacent Elizabeth-Port Authority Marine Terminal, is “the leading North American port for automobile imports and exports.” 3. Plaintiffs seek to represent all persons and entities in the United States who indirectly purchased from any Defendant or any current or former subsidiary or affiliate thereof, or any co-conspirator, Vehicle Carrier Services for personal use and not for resale, incorporated into the price of a new Vehicle purchased or leased during the period from and including January 2008 through such time as the anticompetitive effects of Defendants’ conduct ceased (the “Class Period”). 4. The Defendants provide, market, and/or sell Vehicle Carrier Services throughout the United States. 5. The Defendants, and their co-conspirators (as yet unknown), agreed, combined, and conspired to fix, raise, maintain and/or stabilize prices and allocate the market and customers in the United States for Vehicle Carrier Services. 6. Competition authorities in the United States, the European Union, Canada and Japan have been investigating a possible global cartel among Vehicle Carriers since at least September 2012. Both the United States Department of Justice’s Antitrust Division (“DOJ”) and Canada’s Competition Bureau (“CCB”) are investigating unlawful, anticompetitive conduct in the market for ocean shipping of cars, trucks, construction equipment and other products. The Japanese Fair Trade Commission (“JFTC”) and European Commission Competition Authority (“EC”) have also conducted coordinated dawn raids at the Tokyo and European offices of several of the Defendants. 7. Defendants and their co-conspirators participated in a combination and conspiracy to suppress and eliminate competition in the Vehicle Carrier Services market by agreeing to fix, stabilize and maintain the prices of, Vehicle Carrier Services sold to Vehicle manufacturers and others in the United States. The combination and conspiracy engaged in by the Defendants and their co-conspirators was in unreasonable restraint of interstate and foreign trade and commerce in violation of the Sherman Antitrust Act, 15 U.S.C. § 1, state antitrust, unfair competition, and consumer protection laws and the common law of unjust enrichment. 8. As a direct result of the anticompetitive and unlawful conduct alleged herein, Plaintiffs and the Classes paid artificially inflated prices for Vehicle Carrier Services incorporated into the price of a new Vehicle purchased or leased during the Class Period, and have thereby suffered antitrust injury to their business or property. II. JURISDICTION AND VENUE 9. Plaintiffs bring this action under Section 16 of the Clayton Act (15 U.S.C. § 26) to secure equitable and injunctive relief against Defendants for violating Section 1 of the Sherman Act (15 U.S.C. § 1). Plaintiffs also allege claims for actual and exemplary damages pursuant to state antitrust, unfair competition, and consumer protection laws, and the common law of unjust enrichment, and seek to obtain restitution, recover damages and secure other relief against the Defendants for violations of those state laws and common law. Plaintiffs and the Classes also seek attorneys’ fees, costs, and other expenses under federal and state law. 10. This Court has jurisdiction over the subject matter of this action pursuant to Section 16 of the Clayton Act (15 U.S.C. § 26), Section 1 of the Sherman Act (15 U.S.C. § 1), and Title 28, United States Code, Sections 1331 and 1337. This Court has subject matter jurisdiction of the state law claims pursuant to 28 U.S.C. §§ 1332(d) and 1367, in that (i) this is a class action in which the matter or controversy exceeds the sum of $5,000,000, exclusive of interests and costs, and in which some members of the proposed Classes are citizens of a state different from some of the Defendants; and (ii) Plaintiffs’ state law claims form part of the same case or controversy as their federal claims under Article III of the United States Constitution. 11. Venue is proper in this district pursuant to Section 12 of the Clayton Act (15 U.S.C. § 22), and 28 U.S.C. §§ 1391 (b), (c), and (d), because a substantial part of the events giving rise to Plaintiffs’ claims occurred in this District, a substantial portion of the affected interstate trade and commerce discussed below has been carried out in this District, and one or more of the Defendants reside, are licensed to do business in, are doing business in, had agents in, or are found or transact business in this District. 12. This Court has in personam jurisdiction over the Defendants because each, either directly or through the ownership and/or control of its subsidiaries, inter alia: (a) transacted business in the United States, including in this District; (b) directly or indirectly sold or marketed Vehicle Carrier Services throughout the United States, including in this District; (c) had substantial aggregate contacts with the United States as a whole, including in this District; or (d) were engaged in an illegal price-fixing conspiracy that was directed at, and had a direct, substantial, reasonably foreseeable and intended effect of causing injury to, the business or property of persons and entities residing in, located in, or doing business throughout the United States, including in this District. The Defendants also conduct business throughout the United States, including in this District, and they have purposefully availed themselves of the laws of the United States. 13. The Defendants engaged in conduct both inside and outside of the United States that caused direct, substantial and reasonably foreseeable and intended anticompetitive effects upon interstate commerce within the United States. 14. The activities of the Defendants and their co-conspirators were within the flow of, were intended to, and did have, a substantial effect on interstate commerce of the United States. The Defendants’ Vehicle Carrier Services are sold in the flow of interstate commerce. 15. Vehicles, the prices of which include Vehicle Carrier Services, transported from abroad by the Defendants and sold for use within the United States are goods brought into the United States for sale, and therefore constitute import commerce. To the extent any such Vehicles and the related Vehicle Carrier Services are purchased in the United States, and such Vehicles or Vehicle Carrier Services do not constitute import commerce, the Defendants’ unlawful activities with respect thereto, as more fully alleged herein during the Class Period, had, and continue to have, a direct, substantial and reasonably foreseeable effect on United States commerce. The anticompetitive conduct, and its effect on United States commerce described herein, proximately caused antitrust injury to Plaintiffs and members of the Classes in the United 16. By reason of the unlawful activities hereinafter alleged, Defendants substantially affected commerce throughout the United States, causing injury to Plaintiffs and members of the Classes. The Defendants, directly and through their agents, engaged in activities affecting all states, to fix, raise, maintain and/or stabilize prices, and allocate the market and customers in the United States for Vehicle Carrier Services, which conspiracy unreasonably restrained trade and adversely affected the market for Vehicle Carrier Services. 17. The Defendants’ conspiracy and unlawful conduct described herein adversely affected persons and entities in the United States who purchased Vehicle Carrier Services for personal use and not for resale, including Plaintiffs and the members of the Classes. III. PARTIES Plaintiffs 18. Plaintiff F. Ruggiero & Sons, Inc. is a New York corporation that purchased Vehicle Carrier Services indirectly from one or more Defendants. 19. Plaintiff Robert O’Rourke is a New York resident who purchased Vehicle Carrier Services indirectly from one or more Defendants. Defendants 20. Defendant NYK America is a New Jersey company with its principal place of business located at 300 Lighting Way, Secaucus, New Jersey, 07094. NYK Line America is a wholly owned subsidiary of NYK Line. NYK America provided, marketed and/or sold Vehicle Carrier Services throughout the United States, including in this District, during the Class Period. 21. Defendant NYK Line is a Japanese company. NYK Line – directly and/or through its subsidiaries, which it wholly owned and/or controlled – provided, marketed and/or sold Vehicle Carrier Services throughout the United States, including in this District, during the Class Period. 22. Defendant MOL is a Japanese company. MOL – directly and/or through its subsidiaries, which it wholly owned and/or controlled – provided, marketed and/or sold Vehicle Carrier Services throughout the United States, including in this District, during the Class Period. 23. Defendant “K” Line is a Japanese company. “K” Line – directly and/or through its subsidiaries, which it wholly owned and/or controlled – provided, marketed and/or sold Vehicle Carrier Services throughout the United States, including in this District, during the Class Period. 24. Defendant “K” Line America is a wholly owned subsidiary of “K” Line and a Virginia company. “K” Line America provided, marketed and/or sold Vehicle Carrier Services throughout the United States, including in this District, during the Class Period. 25. Defendant WW Holding is a Norwegian company. WW Holding – directly and/or through its subsidiaries, which it wholly owned and/or controlled – provided, marketed and/or sold Vehicle Carrier Services throughout the United States, including in this District, during the Class Period. 26. Defendant WW ASA is a Norwegian company. WW ASA – directly and/or through its subsidiaries, which it wholly owned and/or controlled – provided, marketed and/or sold Vehicle Carrier Services throughout the United States, including in this District, during the Class Period. 27. Defendant EUKOR is a South Korean company. EUKOR – directly and/or through its subsidiaries, which it wholly owned and/or controlled – provided, marketed and/or sold Vehicle Carrier Services throughout the United States, including in this District, during the Class Period. 28. Defendant WWL is a Norwegian company. WWL – directly and/or through its subsidiaries, which it wholly owned and/or controlled – provided, marketed and/or sold Vehicle Carrier Services throughout the United States, including in this District, during the Class Period. 29. Defendant WWL America is a wholly owned subsidiary of WWL and a Florida company. WWL America provided, marketed and/or sold vehicle Carrier Services throughout the United States, including in this District, during the Class Period. 30. Defendant Wallenius is a Swedish Company. Wallenius – directly and/or through its subsidiaries, which it wholly owned and/or controlled – provided, marketed and/or sold vehicle Carrier Services throughout the United States, including in this District, during the Class 31. Defendant CSAV is a Chilean company. CSAV – directly and/or through its subsidiaries, which it wholly owned and/or controlled – provided, marketed and/or sold Vehicle Carrier Services throughout the United States, including in this District, during the Class Period. 32. Defendant Toyofuji is a Japanese company. Toyofuji – directly and/or through its subsidiaries, which it wholly owned and/or controlled – provided, marketed and/or sold Vehicle Carrier Services throughout the United States, including in this District, during the Class Period. 33. Defendant Nissan is a Japanese company. Nissan – directly and/or through its subsidiaries, which it wholly owned and/or controlled – provided, marketed and/or sold Vehicle Carrier Services throughout the United States, including in this District, during the Class Period. IV. AGENTS AND CO-CONSPIRATORS 34. Each Defendant acted as the principal of or agent for the other Defendants with respect to the acts, violations, and common course of conduct alleged herein. 35. Various persons, partnerships, sole proprietors, firms, corporations and individuals not named as Defendants in this lawsuit, and individuals, the identities of which are presently unknown, have participated as co-conspirators with the Defendants in the offenses alleged in this Complaint, and have performed acts and made statements in furtherance of the conspiracy or in furtherance of the anticompetitive conduct. 36. Whenever in this Complaint reference is made to any act, deed or transaction of any corporation or limited liability entity, the allegation means that the corporation or limited liability entity engaged in the act, deed or transaction by or through its officers, directors, agents, employees or representatives while they were actively engaged in the management, direction, control or transaction of the corporation’s or limited liability entity’s business or affairs. FACTUAL ALLEGATIONS A. The Vehicle Carrier Industry 37. A RoRo ship is a special type of ocean vessel that allows wheeled Vehicles to be driven and parked on its decks for long voyages. These ships, also known as Vehicle Carriers, have special ramps to permit easy access, high sides to protect the cargo during transport, and numerous decks to allow storage of a large number and variety of Vehicles. 38. There are different types of RoRo ships. A Pure Vehicle Carrier (PCC) transports only cars and a Pure Car and Truck Carrier (PCTC) transports cars, trucks, and other four wheeled vehicles. Although a RoRo ship cannot transport containers, some hybrid RoRo/container ships have been built. WW ASA’s MV Tønsberg RoRo vessel 39. Vehicle Carriers are a defined submarket of the larger bulk shipping market. World trade exploded after the proliferation of container ships. These ships allow a large range of goods, such as food and consumer electronics, to be packed in standard-sized containers for quick loading and delivery. However, cars, trucks, and heavy machinery, due to their larger and more irregular shapes, are not easily shipped in containers. Furthermore, there are no reasonable substitutes for the shipment of Vehicles by sea because any alternatives, such as air transportation, would be too costly. 40. For new Vehicles, the original equipment manufacturers (“OEMs”) – mostly large automotive, construction and agricultural manufacturers – purchase Vehicle Carrier Services directly from the Defendants. The OEMs and Vehicle Carriers generally enter into long-term shipping arrangements. 41. The Defendants and their co-conspirators provided Vehicle Carrier Services to OEMs for transportation of Vehicles sold in the United States and elsewhere. The Defendants and their co-conspirators provided Vehicle Carrier Services (a) in the United States for the transportation of Vehicles manufactured elsewhere for export to and sale in the United States, and (b) in other countries for the transportation of Vehicles manufactured elsewhere for export to and sale in the United States. 42. Plaintiffs and members of the proposed Classes purchased Vehicle Carrier Services indirectly from one or more of the Defendants by virtue of their purchase or lease of a new Vehicle during the Class Period. 43. The annual market for Vehicle Carrier Services in the United States is nearly a billion dollars. Specifically, for the transportation of new, imported motor vehicles manufactured elsewhere for export to and sale in the United States, the market is between $600 and $800 million each year. B. The Market Structure and Characteristics Support the Existence of a Conspiracy 44. The structure and other characteristics of the market for Vehicle Carrier Services are conducive to a price-fixing agreement and have made collusion particularly attractive. Specifically, the Vehicle Carrier Services market: (1) has high barriers to entry; (2) has inelasticity of demand; (3) is highly concentrated; (4) is highly homogenized; (5) is rife with opportunities to meet and conspire; and (6) has excess capacity. 1. The Market for Vehicle Carrier Services Has High Barriers to Entry 45. A collusive arrangement that raises product prices above competitive levels would, under basic economic principles, attract new entrants seeking to benefit from the supra- competitive pricing. When, however, there are significant barriers to entry, new entrants are much less likely to enter the market. Thus, barriers to entry help facilitate the formation and maintenance of a cartel. 46. There are substantial barriers that preclude, reduce, or make more difficult entry into the Vehicle Carrier Services market. Transporting Vehicles without damage across oceans requires highly specialized and sophisticated equipment, resources, and industry knowledge. The ships that make such transport possible are highly specialized. Such ships are purposely built to an unusual design that includes high sides, multiple interior decks, and no container cargo space. These characteristics restrict the use of the ships to the Vehicle Carrier Services market. A new entrant into the business would face costly and lengthy start-up costs, including multi-million dollar costs associated with manufacturing or acquiring a fleet of Vehicle Carriers and other equipment, energy, transportation, distribution infrastructure and skilled labor. It is estimated that the capital cost of a RoRo is at least $95 million.1 47. Additionally, the nature of the Vehicle Carrier Services industry requires the establishment of a network of routes to serve a particular set of customers with whom Defendants establish long-term relationships. The existence of these established routes and long- term contracts increases switching costs for shippers and present an additional barrier to entry. 48. The Vehicle Carrier Services market also involves economies of scale and scope, which present additional barriers to entry. (a) Economies of scale exist where firms can lower the average cost per unit through increased production, since fixed costs are shared over a larger number of units. Fuel accounts for nearly 50% of all operational costs for Vehicle Carriers. However Vehicle Carriers are less sensitive to fuel prices than other modes of transportation, providing opportunities to exploit economies of scale. As fuel prices increased in the last 5-10 years, market participants were incentivized to increase the average size of vessels. This reflects the presence of economies of scale, because fuel costs did not increase proportionally as vessel size grew. (b) Economies of scope exist where firms achieve a cost advantage from providing a wide variety of products or services. The major Vehicle Carriers, including Defendants, own related shipping or transportation businesses they can utilize to provide additional services to clients, such as the operation of dedicated shipping terminals and inland transportation of Vehicles. 2. There is Inelasticity of Demand for Vehicle Carrier Services 1 Asaf Ashar, Marine Highways’ New Direction, J. OF COM. 38 (Nov. 21, 2011). 49. “Elasticity” is a term used to describe the sensitivity of supply and demand to changes in one or the other. For example, demand is said to be “inelastic” if an increase in the price of a product results in only a small decline in the quantity sold of that product, if any. In other words, customers have nowhere to turn for alternative, cheaper products of similar quality, and so continue to purchase despite a price increase. 50. For a cartel to profit from raising prices above competitive levels, demand must be relatively inelastic at competitive prices. Otherwise, increased prices would result in declining sales, revenues, and profits as customers purchased substitute products or declined to buy altogether. Inelastic demand is a market characteristic that facilitates collusion, allowing producers to raise their prices without triggering customer substitution and lost sales revenue. 51. Demand for Vehicle Carrier Services is highly inelastic. This is because there are no close substitutes for this service. A Vehicle Carrier is the only ocean vessel that has the carrying capacity for a large number of Vehicles. A Vehicle Carrier is also more versatile than other substitutes because it is built to adjust to various shapes and sizes. Because a container ship functions based on the uniformity of the cargo—everything must fit within the standardized containers—it is not conducive to transporting larger and more irregularly-shaped goods, such as cars, trucks, and agricultural and construction equipment. Foreign OEMs must employ Vehicle Carrier Services to facilitate the sale of their Vehicles in North America, regardless of whether prices are kept at supra-competitive levels. There is simply no alternative for high volume transoceanic transportation of Vehicles to the United States. 3. The Market for Vehicle Carriers Is Highly Concentrated 52. A concentrated market is more susceptible to collusion and other anticompetitive practices. 53. The Defendants dominate the global Vehicle Carrier Services market. Defendants controlled over 70 percent of the Vehicle Carrier Services market during the Class Period.2 Source: Hesnes Shipping AS, The Car Carrier Market 2010 4. The Services Provided by Vehicle Carriers Are Highly Homogeneous 54. Vehicle Carrier Services are a commodity-like service, which is interchangeable among Vehicle Carriers. 55. When products or services offered by different suppliers are viewed as interchangeable by purchasers, it is easier for suppliers to unlawfully agree on the price for the 2 Source: Hesnes Shipping AS, The Car Carrier Market 2010 product or service in question, and it is easier to effectively police the collusively set prices. This makes it easier to form and sustain an unlawful cartel. 56. Vehicle Carrier Services are qualitatively the same across different carriers. Each Defendant has the capability to provide the same or similar Vehicle Carrier Services and Vehicle Carrier Service customers make purchase decisions based primarily on price. The core considerations for a purchaser will be where, when, and how much. This commoditization and interchangeability of Vehicle Carrier Services facilitated Defendants’ conspiracy by making coordination on price much simpler than if Defendants had numerous distinct products or services with varying features. 5. Defendants Had Ample Opportunities to Meet and Conspire 57. Defendants attended industry events where they had the opportunity to meet, have improper discussions under the guise of legitimate business contacts, and perform acts necessary for the operation and furtherance of the conspiracy. For example, there are frequent trade shows for shipping companies around the globe, such as the Breakbulk conferences3 and the biennial RoRo trade show in Europe. 58. Defendants “K” Line and NYK Line are also members of the Transpacific Stabilization Agreement (TSA), which consists of “major ocean container shipping lines that 3 Breakbulk Magazine provides its readers with project cargo, heavy lift and RoRo logistics intelligence including news, trending, data and metrics. Breakbulk Magazine’s global events include Breakbulk Transportation Conferences & Exhibitions, which “are the largest international events focused on traditional breakbulk logistics, heavy-lift transportation and project cargo trade issues.” The conferences provide opportunities to “meet with specialized cargo carriers, ports, terminals, freight forwarders, heavy equipment transportation companies and packers.” Source: http://www.breakbulk.com/breakbulk-global-events/. carry cargo from Asia to ports and inland points in the U.S.” According to the TSA website, it provides a forum for its members to, inter alia,: • Meet, exchange market information, and jointly conduct market research; . . . and • Develop voluntary, non-binding guidelines for rates and charges. See About TSA at http://www.tsacarriers.org/about.html. TSA meetings, which are ostensibly held to set rates for container shipping, provide an opportunity for its members, including Defendants “K” Line and NYK Line, to discuss Vehicle shipping markets, routes, and rates and engage in illegal price fixing, customer allocation and bid rigging conspiracies. In fact, Defendants “K” Line, NYK Line, and MOL have already been fined by the DOJ, JFTC, EC, the Competition Bureau of Canada (“CCB”), and various other antitrust organizations for their roles in a conspiracy to fix air freight forwarding fees across several continents. 59. Additionally, the Defendants routinely enter into joint “vessel sharing” or “space charter” agreements. These agreements allow shipping lines to reserve amounts of space or “slots” on one another’s ships. Vessel sharing agreements are very common in the international maritime shipping industry, comprising approximately 79% of all agreements registered with the Federal Maritime Commission (“FMC”). While allegedly entered into for space charter purposes, these agreements provide an opportunity for Defendants to discuss Vehicle shipping markets, routes, and rates and engage in illegal price fixing and bid rigging conspiracies. 60. The very nature of the negotiations between Vehicle Carriers and OEMs also facilitates collusion among Vehicle Carriers. Soren Tousgaard Jensen, Managing Director of WWL Russia has explained, using Japan as an example, [T]he manufacturers there, in order to get the right frequency, the right market coverage and the right ports, have often called in two, three, sometimes four shipping lines around the table and said that they would spread their volumes between them, depending on how competitive they were. The shipping lines have to work together to find ways of not having ships in the same position and ways of having one line deliver at the beginning of the month and another mid-month.4 6. The Market for Vehicle Carrier Services Has Excess Capacity 61. Excess capacity occurs when a market is capable of supplying more of a product or service than is needed. This often means that demand is less than the output the market has the capability to produce. Academic literature suggests, and courts have found, that the presence of excess capacity can facilitate collusion.5 Significantly, the market for Vehicle Carrier Services has operated in a state of excess capacity since 2008. The tables below demonstrate that while the capacity of Vehicle Carriers to transport Vehicles has increased since 2007, the utilization rate of Vehicle Carriers has fallen, and remained stable at a rate of approximately 83% since 2010. 4 Profitability the key issue for RoRo carriers, AUTO. SUPPLY CHAIN (Oct. 4, 2012), available at http://www.automotivesupplychain.org/features/133/77/Profitability-the-key-issue-for-RoRo- carriers/ 5 See Benoit, J. and V. Krishna, Dynamic Duopoly: Prices and Quantities, REV. OF ECON. STUDIES, 54, 23-36 (1987); Davidson, Carl & Raymond Deneckere, Excess Capacity and Collusion, INT’L ECON. REV., 31(3), 521-41 (1990); In re High Fructose Corn Syrup Antitrust Litig., 295 F.3d 651, 657 (7th Cir. 2002) 62. In the face of such excess capacity, Defendants agreed to reduce capacity and increase prices through coordinated “slow steaming.” Slow steaming involves lowering a carrier’s speed to conserve on fuel costs. NYK Line, for example, has used slow steaming for container ships and Vehicle Carriers since 2010. By elongating the time it takes to make ocean crossings, Vehicle Carriers are able to use more ships at the same time, thereby decreasing capacity and creating artificial capacity shortages. 63. In 2011, the Federal Maritime Commission (“FMC”) opened an investigation into slow steaming after reportedly receiving complaints from shippers.6 Roy Pearson, deputy director of the FMC’s Bureau of Trade Analysis, told the FMC that academic studies of slow steaming showed carriers could save $3 billion per year in fuel costs.7 As part of its investigation, the FMC issued a Notice of Inquiry soliciting public comment on the impact of slow steaming on United States ocean liner commerce. In response, the National Industrial Transportation League, an association representing shippers, commented that despite the cost savings generated by slow steaming, many League members had actually “experienced increased shipping costs . . . .”8 64. Defendants’ practices of slow steaming and vessel sharing represent concerted, collusive efforts to reduce output in order to increase prices despite overcapacity in the Vehicle 6 Specifically, the FMC is investigating the “economic effects” of slow steaming to determine whether it is causing “unreasonable constraints” on the international supply chain. 7 R.G. Edmonson, FMC to Review Slow Steaming, J. OF COM. (Jan. 7, 2011), available at http://www.joc.com/maritime-news/fmc-review-slow-steaming_20110107.html. 8 Comments of The National Industrial Transportation League to the FMC’s Notice of Inquiry Solicitation of Views on the Impact of Slow Steaming (Apr. 5, 2011), available at http://www.fmc.gov/noi-slow_steaming/. Carrier Services market. By acting in concert pursuant to their conspiracy, Defendants decreased the availability of Vehicle Carrier Services in the market, which caused prices to rise artificially during the Class Period. C. There Is Strong Evidence of Collusion in the Vehicle Carrier Services Market 1. Defendants Raised Prices at a Rate that Far Exceeded Demand 65. Prices for Vehicle Carrier Services have been generally increasing since 2006. 66. As the graph above demonstrates, pricing for Vehicle Carrier Services (per vehicle) remained relatively flat from 2001 to 2006. In 2001, the per vehicle price was approximately $301.30, while in 2006 the per vehicle price was $305.79, an increase of less than 67. Beginning just prior to the Class Period, the price of Vehicle Carrier Services has increased by 23%. 68. The increase in the price of Vehicle Carrier Services far outpaced any increase in demand during the Class Period. 69. In the absence of an unlawful price-fixing conspiracy, according to the laws of supply and demand, prices would not increase at a rate greater than the rate of demand, yet that is exactly what happened in the Vehicle Carrier Services market during the Class Period. 2. Defendants Previously Colluded in Different Markets 70. The affiliates and subsidiaries of certain Defendants have recently pled guilty and agreed to pay millions of dollars in fines for violating the antitrust laws in other markets. 71. In 2007, the DOJ and EC launched an investigation into price fixing among international air freight forwarders, including certain affiliates and subsidiaries of Defendants. On October 10 of that year, the EC launched unannounced inspections at the premises of various international air freight forwarding companies with the help and coordination of various other nations’ antitrust enforcement groups. 72. On March 19, 2009, the JFTC ordered 12 companies to pay $94.7 million in fines for violations of the Japanese Antimonopoly Act (“AMA”). Included among the 12 companies were “K” Line Logistics, Ltd., a subsidiary of Defendant “K” Line, Yusen Air & Sea Services Co., Ltd., a subsidiary of Defendant NYK Line, and MOL Logistics (Japan) Co., Ltd., a subsidiary of Defendant MOL. 73. The JFTC concluded that the companies had, over a five-year period, met and agreed to, among other things, the amount of fuel surcharges, security charges, and explosive inspection charges that they would charge their international air freight forwarding customers. The agreements were, according to the JFTC, negotiated at meetings of the Japan Aircargo Forwarders Association. 74. Yusen Logistics Co., Ltd.9 filed a complaint in April 2009 requesting a hearing to review the JFTC’s orders, and the Tokyo High Court upheld the orders on November 9, 2012. 75. On September 30, 2011, MOL Logistics (Japan) Co., Ltd. pleaded guilty to a Criminal Information in the United States District Court for the District of Columbia charging it with Sherman Act violations related to price fixing. MOL is one of 16 companies that agreed to plead guilty or have pled guilty as a result of the DOJ’s freight forwarding investigation, which has resulted in more than $120 million in criminal fines to date. According to the Criminal Information filed against MOL Logistics (Japan) Co. Ltd., it and its co-conspirators accomplished their conspiracy by: (a) Participating in meetings, conversations, and communications to discuss certain components of freight forwarding service fees to be charged on air cargo shipments from Japan to the United States; (b) Agreeing, during those meetings, conversations, and communications, on one or more components of the freight forwarding service fees to be charged on air cargo shipments from Japan to the United States; (c) Levying freight forwarding service fees, and accepting payments for services provided for, air cargo shipments from Japan to the United States, in accordance with the agreements reached; and (d) Engaging in meetings, conversations, and communications for the purpose of monitoring and enforcing adherence to the agreed-upon freight forwarding service fees. 9 On October 1, 2010, Yusen Air & Sea Services Co., Ltd. and NYK Logistics merged under the name Yusen Logistics Co., Ltd.. 76. On March 28, 2012, the EC fined 14 international groups of companies, including Yusen Shenda Air & Sea Service (Shanghai) Ltd., a subsidiary of Defendant NYK Line, a total of $219 million for their participation in the air cargo cartels and violating European Union antitrust rules. According to the EC, “[i]n four distinct cartels, the cartelists established and coordinated four different surcharges and charging mechanisms, which are component elements of the final price billed to customers for these services.” 77. On March 8, 2013, the DOJ announced that “K” Line Logistics, Ltd. and Yusen Logistics Co., Ltd., a subsidiary of Defendant NYK Line, agreed to pay criminal fines of $3,507,246 and $15,428,207, respectively, for their roles in a conspiracy to fix certain freight- forwarding fees for cargo shipped by air from the United States to Japan. As with MOL Logistics (Japan) Co. Ltd., “K” Line Logistics, Ltd. and Yusen Logistics Co., Ltd. pleaded guilty to meeting with co-conspirators, agreeing to what freight forwarding service fees should be charged on air cargo shipments, and actually levying those fees on its customers from about September 2002 until at least November 2007. 3. Competition Authorities Have Launched and Coordinated a Global Government Investigation into Price-Fixing in the Market for Vehicle Carrier Services 78. United States, Canadian, Japanese, and European competition authorities have initiated a global, coordinated antitrust investigation concerning the unlawful conspiracy alleged herein. The investigation originated in the United States after an American shipping company complained of Defendants’ conspiracy to the DOJ. 79. On September 6, 2012, the JFTC executed raids at the Japanese offices of NYK Line, MOL, “K” Line, WWL, and EUKOR as part of an investigation into anticompetitive conduct related to Vehicle Carrier Services. Defendant “K” Line confirmed in a statement to its shareholders, as part of its FY2012 2nd Quarter report, that it was visited by a JFTC investigation team on suspicion of violating Japan’s Antimonopoly Act in terms of transporting cars and wheeled construction machinery. Defendants NYK Line and MOL further confirmed that their Japanese offices had been searched. 80. The Japan Daily Press reported that a JFTC official said the cartel “was formed to deal with the rising fuel charges, personnel costs and shipbuilding expenses.” According to the article, “apparently some companies formed smaller groups for specific shipping routes, such as for Europe, North America and other Asian nations” and the three major Japanese firms – NYK Line, “K” Line and MOL – played “a big role in this setup.” “The scrupulous companies were controlling the competition and manipulating transport orders from carmakers.” 81. Defendant WW ASA confirmed in a press release on September 7, 2012 that it had received a request for information from the CCB, and that (i) its subsidiaries, WWL and EUKOR had been visited by the JFTC as part of an investigation related to the Japan Antimonopoly Act; (ii) WWL had received requests for information from the EC, DOJ and CCB; and (iii) EUKOR had received requests for information from the DOJ and the CCB. According to Defendant WW ASA, the purpose of the requests made to WWL and EUKOR “is to ascertain whether there is evidence of any infringement of competition law related to possible price cooperation between carriers and allocation of customers.” 82. On the same day, in coordination with United States and Japanese authorities, the EC carried out additional unannounced inspections at the European offices of several maritime shipping companies suspected of operating a cartel. According to the EC, it carried out the inspections in coordination with United States and Japanese competition authorities, and “ha[d] reasons to believe that the companies concerned may have violated Article 101 of the [Treaty on the functioning of the European Union] TFEU prohibiting cartels and restrictive business practices.” 83. The Japanese Business Daily reported that the shipping affiliates of Toyota Motor Corp. and Nissan Motor Co. were also among the companies raided by the JFTC. Toyota Motor Corp.’s shipping affiliate is Defendant ToyoFuji, and Nissan Motor Co.’s is Defendant Nissan. 84. Defendant CSAV issued a statement in mid-September revealing that its employees had received subpoenas from the DOJ and CCB in connection with the suspected Vehicle Carrier Services cartel. Defendant CSAV stated, “[t]he investigation seeks to inquire into the existence of antitrust law violations related to cooperation agreements on prices and allocation of clients between car carriers.” 85. The DOJ, through spokesperson Gina Talamona, confirmed to the media shortly after the September 2012 raids, "We are coordinating with the European Commission, the Japanese Fair Trade Commission and other international competition authorities.” Ms. Talamona explained that “[t]he antitrust division is investigating the possibility of anticompetitive practices involving the ocean shipping of cars, trucks, construction equipment, and other products.” CLASS ACTION ALLEGATIONS 86. Plaintiffs brings this action on behalf of themselves and as a class action under Rule 23(a) and (b)(2) of the Federal Rules of Civil Procedure, seeking equitable and injunctive relief on behalf of the following class (the “Nationwide Class”): All persons and entities in the United States who indirectly purchased from any Defendant or any current or former subsidiary or affiliate thereof, or any co- conspirator, Vehicle Carrier Services for personal use and not for resale, incorporated into the price of a new Vehicle purchased or leased during the Class Period. 87. Plaintiffs also bring this action on behalf of themselves and as a class action under Rule 23(a) and (b)(3) of the Federal Rules of Civil Procedure seeking damages pursuant to the common law of unjust enrichment and the state antitrust, unfair competition, and consumer protection laws of the states listed below (the “Plaintiffs’ States”) on behalf of the following class (the “Damages Class”): All persons and entities in the Plaintiffs’ States who indirectly purchased, from any Defendant or any current or former subsidiary or affiliate thereof, or any co- conspirator, Vehicle Carrier Services for personal use and not for resale, incorporated into the price of a new Vehicle purchased or leased during the Class Period. 88. The Nationwide Class and the Damages Class are referred to herein as the “Classes.” Excluded from the Classes are Defendants, their parent companies, subsidiaries and affiliates, any co-conspirators, federal governmental entities and instrumentalities of the federal government, states and their subdivisions, agencies and instrumentalities, and persons who purchased Vehicle Carrier Services directly. 89. While Plaintiffs do not know the exact number of the members of the Classes, Plaintiffs believe there are (at least) thousands of members in each Class. 90. Common questions of law and fact exist as to all members of the Classes. This is particularly true given the nature of Defendants’ conspiracy, which was generally applicable to all the members of both Classes, thereby making appropriate relief with respect to the Classes as a whole. Such questions of law and fact common to the Classes include, but are not limited to: (a) Whether the Defendants and their co-conspirators engaged in a combination and conspiracy among themselves to fix, raise, maintain or stabilize the prices of Vehicle Carrier Services sold in the United States; (b) The identity of the participants of the alleged conspiracy; (c) The duration of the alleged conspiracy and the acts carried out by Defendants and their co-conspirators in furtherance of the conspiracy; (d) Whether the alleged conspiracy violated the Sherman Act, as alleged in the First Claim for Relief; (e) Whether the alleged conspiracy violated state antitrust and unfair competition law, and/or state consumer protection law, as alleged in the Second and Third Claims for Relief; (f) Whether the Defendants unjustly enriched themselves to the detriment of the Plaintiffs and the members of the Classes, thereby entitling Plaintiffs and the members of the Classes to disgorgement of all benefits derived by Defendants, as alleged in the Fourth Claim for Relief; (g) Whether the conduct of the Defendants and their co-conspirators, as alleged in this Complaint, caused injury to the business or property of Plaintiffs and the members of the Classes; (h) The effect of the alleged conspiracy on the prices of Vehicle Carrier Services sold in the United States during the Class Period; (i) Whether Plaintiffs and members of the Classes had any reason to know or suspect the conspiracy, or any means to discover the conspiracy; (j) Whether the Defendants and their co-conspirators fraudulently concealed the conspiracy’s existence from the Plaintiffs and the members of the Classes; (k) The appropriate injunctive and related equitable relief for the Nationwide Class; and (l) The appropriate class-wide measure of damages for the Damages Class. 91. Plaintiffs’ claims are typical of the claims of the members of the Classes, and Plaintiffs will fairly and adequately protect the interests of the Classes. Plaintiffs and all members of the Classes are similarly affected by Defendants’ wrongful conduct in that they paid artificially inflated prices for Vehicle Carrier Services purchased indirectly from the Defendants and/or their co-conspirators. 92. Plaintiffs’ claims arise out of the same common course of conduct giving rise to the claims of the other members of the Classes. Plaintiffs’ interests are coincident with, and not antagonistic to, those of the other members of the Classes. Plaintiffs are represented by counsel who are competent and experienced in the prosecution of antitrust and class action litigation. 93. The questions of law and fact common to the members of the Classes predominate over any questions affecting only individual members, including legal and factual issues relating to liability and damages. 94. Class action treatment is a superior method for the fair and efficient adjudication of the controversy, in that, among other things, such treatment will permit a large number of similarly situated persons to prosecute their common claims in a single forum simultaneously, efficiently and without the unnecessary duplication of evidence, effort and expense that numerous individual actions would engender. The benefits of proceeding through the class mechanism, including providing injured persons or entities with a method for obtaining redress for claims that it might not be practicable to pursue individually, substantially outweigh any difficulties that may arise in management of this class action. 95. The prosecution of separate actions by individual members of the Classes would create a risk of inconsistent or varying adjudications, establishing incompatible standards of conduct for Defendants. PLAINTIFFS AND THE CLASSES SUFFERED ANTITRUST INJURY 96. The Defendants’ price-fixing conspiracy had the following effects, among others: (a) Price competition has been restrained or eliminated with respect to Vehicle Carrier Services; (b) The prices of Vehicle Carrier Services have been fixed, raised, maintained, or stabilized at artificially inflated levels; (c) Indirect purchasers of Vehicle Carrier Services have been deprived of free and open competition; (d) Indirect purchasers of Vehicle Carrier Services paid artificially inflated prices. 97. During the Class Period, Plaintiffs and the members of the Classes paid supra- competitive prices for Vehicle Carrier Services. OEMs and automobile dealers passed on the inflated charges to purchasers and lessees of new Vehicles. Those overcharges have unjustly enriched Defendants. 98. The market for Vehicle Carrier Services and the market for Vehicles are inextricably linked and intertwined because the market for Vehicle Carrier Services exists to serve the Vehicle market. Without the Vehicles, the Vehicle Carrier Services have little to no value because they have no independent utility. Indeed, the demand for Vehicles creates the demand for Vehicle Carrier Services. 99. While even a monopolist would increase its prices when the cost of its inputs increased, the economic necessity of passing through cost changes increases with the degree of competition a firm faces. The OEM and dealer markets for new Vehicles are subject to vigorous price competition. The OEMs and dealers have thin net margins, and are therefore at the mercy of their input costs, such that increases in the price of Vehicle Carrier Services lead to corresponding increases in prices for new Vehicles at the OEM and dealer levels. When downstream distribution markets are highly competitive, as they are in the case of new Vehicles shipped by Vehicle Carrier, overcharges are passed through to ultimate consumers, such as the indirect-purchaser Plaintiffs and the members of the Classes. 100. Hence, the inflated prices of Vehicle Carrier Services in new Vehicles resulting from Defendants’ price-fixing conspiracy have been passed on to Plaintiffs and the other members of the Classes by OEMs and dealers. 101. The purpose of the conspiratorial conduct of the Defendants and their co- conspirators was to raise, fix, rig or stabilize the price of Vehicle Carrier Services and, as a direct and foreseeable result, the price of new Vehicles shipped by Vehicle Carriers. 102. Economists have developed techniques to isolate and understand the relationship between one “explanatory” variable and a “dependent” variable in those cases when changes in the dependent variable are explained by changes in a multitude of variables, even when all such variables may be changing simultaneously. That analysis - called regression analysis - is commonly used in the real world and in litigation to determine the impact of a price increase on one cost in a product (or service) that is an assemblage of costs. 103. Regression analysis is one potential method by which to isolate and identify only the impact of an increase in the price of Vehicle Carrier Services on prices for new purchased or leased Vehicles even though such products contain a number of other inputs whose prices may be changing over time. A regression model can explain how variation in the price of Vehicle Carrier Services affects changes in the price of new purchased or leased Vehicles. In such models, the price of Vehicle Carrier Services would be treated as an independent or explanatory variable. The model can isolate how changes in the price of Vehicle Carrier Services impact the price of new Vehicles shipped by Vehicle Carrier while controlling for the impact of other price- determining factors. 104. The precise amount of the overcharge impacting the prices of new Vehicles shipped by Vehicle Carrier can be measured and quantified. Commonly used and well-accepted economic models can be used to measure both the extent and the amount of the supra- competitive charge passed-through the chain of distribution. Thus, the economic harm to Plaintiffs and the members of the Classes can be quantified. 105. By reason of the alleged violations of the antitrust laws and other laws alleged herein, Plaintiffs and the members of the Classes have sustained injury to their businesses or property, having paid higher prices for Vehicle Carrier Services than they would have paid in the absence of the Defendants’ illegal contract, combination, or conspiracy, and, as a result, have suffered damages in an amount presently undetermined. This is an antitrust injury of the type that the antitrust laws were meant to punish and prevent. PLAINTIFFS’ CLAIMS ARE NOT BARRED BY THE STATUTE OF LIMITATIONS A. The Statute of Limitations Did Not Begin to Run Because Plaintiffs Did Not and Could Not Discover Their Claims 106. Plaintiffs repeat and re-allege the allegations set forth above. 107. Plaintiffs and members of the Classes had no knowledge of the combination or conspiracy alleged herein, or of facts sufficient to place them on inquiry notice of the claims set forth herein, until shortly before the filing of this Complaint. Plaintiffs and members of the Classes did not discover, and could not have discovered through the exercise of reasonable diligence, the existence of the conspiracy alleged herein until September 6, 2012, the date the JFTC announced raids of certain Defendants’ offices for their role in the criminal price-fixing conspiracy alleged herein. 108. Plaintiffs and members of the Classes are consumers who had no direct contact or interaction with the Defendants, and had no means from which they could have discovered the combination and conspiracy described in this Complaint before the September 6, 2012 raids alleged above. 109. No information in the public domain was available to Plaintiffs and members of the Classes prior to the announced raids on September 6, 2012 that revealed sufficient information to suggest that the Defendants were involved in a criminal conspiracy to fix the prices charged for Vehicle Carrier Services. Plaintiffs and members of the Classes had no means of obtaining any facts or information concerning any aspect of Defendants’ dealings with OEMs or other direct purchasers, much less the fact that they had engaged in the combination and conspiracy alleged herein. 110. For these reasons, the statute of limitations as to Plaintiffs and the Classes’ claims did not begin to run, and has been tolled with respect to the claims that Plaintiffs and members of the Classes have alleged in this Complaint. B. Fraudulent Concealment Tolled the Statute of Limitations 111. In the alternative, application of the doctrine of fraudulent concealment tolled the statute of limitations as to the claims asserted herein by Plaintiffs and the Classes. Plaintiffs and members of the Classes did not know and could not have known of the existence of the conspiracy and unlawful combination alleged herein until September 6, 2012, at the earliest, the date the JFTC announced raids of certain Defendants’ offices for their role in the criminal price- fixing conspiracy alleged herein. 112. Before that time, Plaintiffs and members of the Classes were unaware of Defendants’ unlawful conduct, and did not know before then that they were paying supra- competitive prices for Vehicle Carrier Services throughout the United States during the Class Period. No information, actual or constructive, was ever made available to Plaintiffs and members of the Classes that even hinted to Plaintiffs and the members of the Classes that they were being injured by Defendants’ unlawful conduct. 113. The affirmative acts of the Defendants alleged herein, including acts in furtherance of the conspiracy, were wrongfully concealed and carried out in a manner that precluded detection. 114. By its very nature, the Defendants’ anticompetitive conspiracy and unlawful combinations were inherently self-concealing. Defendants met and communicated in secret and agreed to keep the facts about their collusive conduct from being discovered by any member of the public or by the OEMs and other direct purchasers with whom they did business. 115. Plaintiffs and members of the Classes could not have discovered the alleged combination or conspiracy at an earlier date by the exercise of reasonable diligence because of the deceptive practices and techniques of secrecy employed by the Defendants and their co- conspirators to avoid detection of, and fraudulently conceal, their conduct. 116. Because the alleged conspiracy was both self-concealing and affirmatively concealed by Defendants and their co-conspirators, Plaintiffs and members of the Classes had no knowledge of the alleged conspiracy, or of any facts or information that would have caused a reasonably diligent person to investigate whether a conspiracy existed, until September 6, 2012, when the JFTC announced raids of certain Defendants’ offices for their role in the criminal price-fixing conspiracy alleged herein. 117. For these reasons, the statute of limitations applicable to Plaintiffs’ and the Classes’ claims was tolled and did not begin to run until September 6, 2012. FIRST COUNT FOR RELIEF Violation of Section 1 of the Sherman Act (on behalf of Plaintiffs and the Nationwide Class) 118. Plaintiffs repeat and re-allege the allegations set forth above. 119. Defendants and unnamed conspirators entered into and engaged in a contract, combination, or conspiracy in unreasonable restraint of trade in violation of Section 1 of the Sherman Act (15 U.S.C. § 1). 120. The acts done by each of the Defendants as part of, and in furtherance of, their contract, combination, or conspiracy were authorized, ordered, or done by their officers, agents, employees, or representatives while actively engaged in the management of Defendants’ affairs. 121. During the Class Period, Defendants and their co-conspirators entered into a continuing agreement, understanding and conspiracy in restraint of trade to artificially fix, raise, stabilize, and control prices for Vehicle Carrier Services, thereby creating anticompetitive effects. 122. The anticompetitive acts were intentionally directed at the United States market for Vehicle Carrier Services and had a substantial and foreseeable effect on interstate commerce by raising and fixing prices for Vehicle Carrier Services throughout the United States. 123. The conspiratorial acts and combinations have caused unreasonable restraints in the market for Vehicle Carrier Services. 124. As a result of Defendants’ unlawful conduct, Plaintiffs and other similarly situated indirect purchasers in the Nationwide Class who purchased Vehicle Carrier Services have been harmed by being forced to pay inflated, supra-competitive prices for Vehicle Carrier Services. 125. In formulating and carrying out the alleged agreement, understanding and conspiracy, Defendants and their co-conspirators did those things that they combined and conspired to do, including but not limited to the acts, practices and course of conduct set forth herein. 126. Defendants’ conspiracy had the following effects, among others: (a) Price competition in the market for Vehicle Carrier Services has been restrained, suppressed, and/or eliminated in the United States; (b) Prices for Vehicle Carrier Services provided by Defendants and their co- conspirators have been fixed, raised, maintained, and stabilized at artificially high, non- competitive levels throughout the United States; and (c) Plaintiffs and members of the Nationwide Class who purchased Vehicle Carrier Services indirectly from Defendants and their co-conspirators have been deprived of the benefits of free and open competition. 127. Plaintiffs and members of the Nationwide Class have been injured and will continue to be injured in their business and property by paying more for Vehicle Carrier Services purchased indirectly from Defendants and the co-conspirators than they would have paid and will pay in the absence of the conspiracy. 128. The alleged contract, combination, or conspiracy is a per se violation of the federal antitrust laws. 129. Plaintiffs and members of the Nationwide Class are entitled to an injunction against Defendants, preventing and restraining the violations alleged herein. SECOND COUNT FOR RELIEF Violation of State Antitrust Statutes (on behalf of Plaintiffs and the Damages Class) 130. Plaintiffs repeat and re-allege the allegations set forth above. 131. During the Class Period, Defendants and their co-conspirators engaged in a continuing contract, combination or conspiracy with respect to the provision of Vehicle Carrier Services in unreasonable restraint of trade and commerce and in violation of the various state antitrust and other statutes set forth below. 132. The contract, combination, or conspiracy consisted of an agreement among the Defendants and their co-conspirators to fix, raise, inflate, stabilize, and/or maintain at artificially supra-competitive prices for Vehicle Carrier Services and to allocate customers for Vehicle Carrier Services in the United States. 133. In formulating and effectuating this conspiracy, Defendants and their co- conspirators performed acts in furtherance of the combination and conspiracy, including: (a) participating in meetings and conversations among themselves in the United States and elsewhere during which they agreed to price Vehicle Carrier Services at certain levels, and otherwise to fix, increase, inflate, maintain, or stabilize effective prices paid by Plaintiffs and members of the Damages Class with respect to Vehicle Carrier Services provided in the United States; (b) allocating customers and markets for Vehicle Carrier Services provided in the United States in furtherance of their agreements; and (c) participating in meetings and conversations among themselves in the United States and elsewhere to implement, adhere to, and police the unlawful agreements they reached. 134. Defendants and their co-conspirators engaged in the actions described above for the purpose of carrying out their unlawful agreements to fix, increase, maintain, or stabilize prices and to allocate customers with respect to Vehicle Carrier Services. 135. Defendants’ anticompetitive acts described above were knowing, willful and constitute violations or flagrant violations of the following state antitrust statutes. 136. Defendants have entered into an unlawful agreement in restraint of trade in violation of the Arizona Revised Statutes, §§ 44-1401, et seq. (a) Defendants’ combinations or conspiracies had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout Arizona; (2) Vehicle Carrier Services prices were raised, fixed, maintained and stabilized at artificially high levels throughout Arizona; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants’ illegal conduct substantially affected Arizona commerce. (c) As a direct and proximate result of defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured in their business and property and are threatened with further injury. (d) By reason of the foregoing, Defendants entered into agreements in restraint of trade in violation of Ariz. Rev. Stat. §§ 44-1401, et seq. Accordingly, Plaintiffs and members of the Damages Class seek all forms of relief available under Ariz. Rev. Stat. §§ 44-1401, et seq. 137. Defendants have entered into an unlawful agreement in restraint of trade in violation of the California Business and Professions Code, §§ 16700, et seq. (a) During the Class Period, Defendants and their co-conspirators entered into and engaged in a continuing unlawful trust in restraint of the trade and commerce described above in violation of Section 16720, California Business and Professions Code. Defendants, and each of them, have acted in violation of Section 16720 to fix, raise, stabilize, and maintain prices of, and allocate markets for, Vehicle Carrier Services at supra-competitive levels. (b) The aforesaid violations of Section 16720, California Business and Professions Code, consisted, without limitation, of a continuing unlawful trust and concert of action among the Defendants and their co-conspirators, the substantial terms of which were to fix, raise, maintain, and stabilize the prices of, and to allocate markets for, Vehicle Carrier Services. (c) For the purpose of forming and effectuating the unlawful trust, the Defendants and their co-conspirators have done those things which they combined and conspired to do, including but not limited to the acts, practices and course of conduct set forth above and the following: (1) Fixing, raising, stabilizing, and pegging the price of Vehicle Carrier Services; and (2) Allocating among themselves the provision of Vehicle Carrier Services. (d) The combination and conspiracy alleged herein has had, inter alia, the following effects: (1) Price competition in the provision of Vehicle Carrier Services has been restrained, suppressed, and/or eliminated in the State of California; (2) Prices for Vehicle Carrier Services provided by Defendants and their co-conspirators have been fixed, raised, stabilized, and pegged at artificially high, non-competitive levels in the State of California and throughout the United States; and (3) Those who purchased Vehicle Carrier Services directly or indirectly from Defendants and their co-conspirators have been deprived of the benefit of free and open competition. (e) As a direct and proximate result of Defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured in their business and property in that they paid more for Vehicle Carrier Services than they otherwise would have paid in the absence of Defendants’ unlawful conduct. As a result of Defendants’ violation of Section 16720 of the California Business and Professions Code, Plaintiffs and members of the Damages Class seek treble damages and their cost of suit, including a reasonable attorney’s fee, pursuant to Section 16750(a) of the California Business and Professions Code. 138. Defendants have entered into an unlawful agreement in restraint of trade in violation of the District of Columbia Code Annotated §§ 28-4501, et seq. (a) Defendants’ combinations or conspiracies had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout the District of Columbia; (2) Vehicle Carrier Services prices were raised, fixed, maintained and stabilized at artificially high levels throughout the District of Columbia; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra- competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants’ illegal conduct substantially affected District of Columbia commerce. (c) As a direct and proximate result of defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured in their business and property and are threatened with further injury. (d) By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of District of Columbia Code Ann. §§ 28-4501, et seq. Accordingly, Plaintiffs and members of the Damages Class seek all forms of relief available under District of Columbia Code Ann. §§ 28-4501, et seq. 139. Defendants have entered into an unlawful agreement in restraint of trade in violation of the Iowa Code §§ 553.1, et seq. (a) Defendants’ combinations or conspiracies had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout Iowa; (2) Vehicle Carrier Services prices were raised, fixed, maintained and stabilized at artificially high levels throughout Iowa; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants’ illegal conduct substantially affected Iowa commerce. (c) As a direct and proximate result of Defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured in their business and property and are threatened with further injury. (d) By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of Iowa Code §§ 553.1, et seq. Accordingly, Plaintiffs and members of the Damages Class seek all forms of relief available under Iowa Code §§ 553.1, et seq.. 140. Defendants have entered into an unlawful agreement in restraint of trade in violation of the Kansas Statutes Annotated, §§ 50-101, et seq. (a) Defendants’ combinations or conspiracies had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout Kansas; (2) Vehicle Carrier Services prices were raised, fixed, maintained and stabilized at artificially high levels throughout Kansas; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants’ illegal conduct substantially affected Kansas commerce. (c) As a direct and proximate result of defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured in their business and property and are threatened with further injury. (d) By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of Kansas Stat. Ann. §§ 50-101, et seq. Accordingly, Plaintiffs and members of the Damages Class seek all forms of relief available under Kansas Stat. Ann. §§ 50-101, et seq. 141. Defendants have entered into an unlawful agreement in restraint of trade in violation of the Maine Revised Statutes, Maine Rev. Stat. Ann. 10, §§ 1101, et seq. (a) Defendants’ combinations or conspiracies had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout Maine; (2) Vehicle Carrier Services prices were raised, fixed, maintained and stabilized at artificially high levels throughout Maine; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants’ illegal conduct substantially affected Maine commerce. (c) As a direct and proximate result of Defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured in their business and property and are threatened with further injury. (d) By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of Maine Rev. Stat. Ann. 10, §§ 1101, et seq. Accordingly, Plaintiffs and members of the Damages Class seek all relief available under Maine Rev. Stat. Ann. 10, §§ 1101, et seq. 142. Defendants have entered into an unlawful agreement in restraint of trade in violation of the Michigan Compiled Laws Annotated §§ 445.771, et seq. (a) Defendants’ combinations or conspiracies had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout Michigan; (2) Vehicle Carrier Services prices were raised, fixed, maintained and stabilized at artificially high levels throughout Michigan; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants’ illegal conduct substantially affected Michigan commerce. (c) As a direct and proximate result of Defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured in their business and property and are threatened with further injury. (d) By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of Michigan Comp. Laws Ann. §§ 445.771, et seq. Accordingly, Plaintiffs and members of the Damages Class seek all relief available under Michigan Comp. Laws Ann. §§ 445.771, et seq. 143. Defendants have entered into an unlawful agreement in restraint of trade in violation of the Minnesota Annotated Statutes §§ 325D.49, et seq. (a) Defendants’ combinations or conspiracies had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout Minnesota; (2) Vehicle Carrier Services prices were raised, fixed, maintained and stabilized at artificially high levels throughout Minnesota; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants’ illegal conduct substantially affected Minnesota commerce. (c) As a direct and proximate result of Defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured in their business and property and are threatened with further injury. (d) By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of Minnesota Stat. §§ 325D.49, et seq. Accordingly, Plaintiffs and members of the Damages Class seek all relief available under Minnesota Stat. §§ 325D.49, et seq. 144. Defendants have entered into an unlawful agreement in restraint of trade in violation of the Mississippi Code Annotated §§ 75-21-1, et seq. (a) Defendants’ combinations or conspiracies had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout Mississippi; (2) Vehicle Carrier Services prices were raised, fixed, maintained and stabilized at artificially high levels throughout Mississippi; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants’ illegal conduct substantially affected Mississippi commerce. (c) As a direct and proximate result of Defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured in their business and property and are threatened with further injury. (d) By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of Mississippi Code Ann. § 75-21-1, et seq. Accordingly, Plaintiffs and members of the Damages Class seek all relief available under Mississippi Code Ann. § 75-21-1, et seq. 145. Defendants have entered into an unlawful agreement in restraint of trade in violation of the Nebraska Revised Statutes §§ 59-801, et seq. (a) Defendants’ combinations or conspiracies had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout Nebraska; (2) Vehicle Carrier Services prices were raised, fixed, maintained and stabilized at artificially high levels throughout Nebraska; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants’ illegal conduct substantially affected Nebraska commerce. (c) As a direct and proximate result of Defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured in their business and property and are threatened with further injury. (d) By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of Nebraska Revised Statutes §§ 59-801, et seq. Accordingly, Plaintiffs and members of the Damages Class seek all relief available under Nebraska Revised Statutes §§ 59-801, et seq. 146. Defendants have entered into an unlawful agreement in restraint of trade in violation of the Nevada Revised Statutes Annotated §§ 598A.010, et seq. (a) Defendants’ combinations or conspiracies had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout Nevada; (2) Vehicle Carrier Services prices were raised, fixed, maintained and stabilized at artificially high levels throughout Nevada; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants’ illegal conduct substantially affected Nevada commerce. (c) As a direct and proximate result of Defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured in their business and property and are threatened with further injury. (d) By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of Nevada Rev. Stat. Ann. §§ 598A, et seq. Accordingly, Plaintiffs and members of the Damages Class seek all relief available under Nevada Rev. Stat. Ann. §§ 598A, et seq. 147. Defendants have entered into an unlawful agreement in restraint of trade in violation of the New Hampshire Revised Statutes §§ 356:1, et seq. (a) Defendants’ combinations or conspiracies had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout New Hampshire; (2) Vehicle Carrier Services prices were raised, fixed, maintained and stabilized at artificially high levels throughout New Hampshire; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants’ illegal conduct substantially affected New Hampshire commerce. (c) As a direct and proximate result of Defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured in their business and property and are threatened with further injury. (d) By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of New Hampshire Revised Statutes §§ 356:1, et seq. Accordingly, Plaintiffs and members of the Damages Class seek all relief available under New Hampshire Revised Statutes §§ 356:1, et seq. 148. Defendants have entered into an unlawful agreement in restraint of trade in violation of the New Mexico Statutes Annotated §§ 57-1-1, et seq. (a) Defendants’ combinations or conspiracies had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout New Mexico; (2) Vehicle Carrier Services prices were raised, fixed, maintained and stabilized at artificially high levels throughout New Mexico; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants’ illegal conduct substantially affected New Mexico commerce. (c) As a direct and proximate result of Defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured in their business and property and are threatened with further injury. (d) By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of New Mexico Stat. Ann. §§ 57-1-1, et seq. Accordingly, Plaintiffs and members of the Damages Class seek all relief available under New Mexico Stat. Ann. §§ 57-1-1, et seq. 149. Defendants have entered into an unlawful agreement in restraint of trade in violation of the New York General Business Laws §§ 340, et seq. (a) Defendants’ combinations or conspiracies had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout New York; (2) Vehicle Carrier Services prices were raised, fixed, maintained and stabilized at artificially high levels throughout New York; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services when they purchased Vehicles transported by Vehicle Carrier Services, or purchased products that were otherwise of lower quality, than would have been absent the Defendants’ illegal acts, or were unable to purchase products that they would have otherwise have purchased absent the illegal conduct. (b) During the Class Period, Defendants’ illegal conduct substantially affected New York commerce. (c) As a direct and proximate result of Defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured in their business and property and are threatened with further injury. (d) By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of the New York Donnelly Act, §§ 340, et seq. The conduct set forth above is a per se violation of the Act. Accordingly, Plaintiffs and members of the Damages Class seek all relief available under New York Gen. Bus. Law §§ 340, et seq. 150. Defendants have entered into an unlawful agreement in restraint of trade in violation of the North Carolina General Statutes §§ 75-1, et seq. (a) Defendants’ combinations or conspiracies had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout North Carolina; (2) Vehicle Carrier Services prices were raised, fixed, maintained and stabilized at artificially high levels throughout North Carolina; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants’ illegal conduct substantially affected North Carolina commerce. (c) As a direct and proximate result of Defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured in their business and property and are threatened with further injury. (d) By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of North Carolina Gen. Stat. §§ 75-1, et seq. Accordingly, Plaintiffs and members of the Damages Class seek all relief available under North Carolina Gen. Stat. §§ 75-1, et. seq. 151. Defendants have entered into an unlawful agreement in restraint of trade in violation of the North Dakota Century Code §§ 51-08.1-01, et seq. (a) Defendants’ combinations or conspiracies had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout North Dakota; (2) Vehicle Carrier Services prices were raised, fixed, maintained and stabilized at artificially high levels throughout North Dakota; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants’ illegal conduct had a substantial effect on North Dakota commerce. (c) As a direct and proximate result of Defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured in their business and property and are threatened with further injury. (d) By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of North Dakota Cent. Code §§ 51-08.1-01, et seq. Accordingly, Plaintiffs and members of the Damages Class seek all relief available under North Dakota Cent. Code §§ 51-08.1-01, et seq. 152. Defendants have entered into an unlawful agreement in restraint of trade in violation of the Oregon Revised Statutes §§ 646.705, et seq. (a) Defendants’ combinations or conspiracies had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout Oregon; (2) Vehicle Carrier Services prices were raised, fixed, maintained and stabilized at artificially high levels throughout Oregon; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants’ illegal conduct had a substantial effect on Oregon commerce. (c) As a direct and proximate result of Defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured in their business and property and are threatened with further injury. (d) By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of Oregon Revised Statutes §§ 646.705, et seq. Accordingly, Plaintiffs and members of the Damages Class seek all relief available under Oregon Revised Statutes §§ 646.705, et seq. 153. Defendants have entered into an unlawful agreement in restraint of trade in violation of the South Dakota Codified Laws §§ 37-1-3.1, et seq. (a) Defendants’ combinations or conspiracies had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout South Dakota; (2) Vehicle Carrier Services prices were raised, fixed, maintained and stabilized at artificially high levels throughout South Dakota; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants’ illegal conduct had a substantial effect on South Dakota commerce. (c) As a direct and proximate result of Defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured in their business and property and are threatened with further injury. (d) By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of South Dakota Codified Laws Ann. §§ 37-1, et seq. Accordingly, Plaintiffs and members of the Damages Class seek all relief available under South Dakota Codified Laws Ann. §§ 37-1, et seq. 154. Defendants have entered into an unlawful agreement in restraint of trade in violation of the Tennessee Code Annotated §§ 47-25-101, et seq. (a) Defendants’ combinations or conspiracies had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout Tennessee; (2) Vehicle Carrier Services prices were raised, fixed, maintained and stabilized at artificially high levels throughout Tennessee; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants’ illegal conduct had a substantial effect on Tennessee commerce. (c) As a direct and proximate result of Defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured in their business and property and are threatened with further injury. (d) By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of Tennessee Code Ann. §§ 47-25-101, et seq. Accordingly, Plaintiffs and members of the Damages Class seek all relief available under Tennessee Code Ann. §§ 47-25-101, et seq. 155. Defendants have entered into an unlawful agreement in restraint of trade in violation of the Utah Code Annotated §§ 76-10-911, et seq. (a) Defendants’ combinations or conspiracies had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout Utah; (2) Vehicle Carrier Services prices were raised, fixed, maintained and stabilized at artificially high levels throughout Utah; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants’ illegal conduct had a substantial effect on Utah commerce. (c) As a direct and proximate result of Defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured in their business and property and are threatened with further injury. (d) By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of Utah Code Annotated §§ 76-10-911, et seq. Accordingly, Plaintiffs and members of the Damages Class seek all relief available under Utah Code Annotated §§ 76-10-911, et seq. 156. Defendants have entered into an unlawful agreement in restraint of trade in violation of the Vermont Stat. Ann. 9 §§ 2453, et seq. (a) Defendants’ combinations or conspiracies had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout Vermont; (2) Vehicle Carrier Services prices were raised, fixed, maintained and stabilized at artificially high levels throughout Vermont; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants’ illegal conduct had a substantial effect on Vermont commerce. (c) As a direct and proximate result of Defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured in their business and property and are threatened with further injury. (d) By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of Vermont Stat. Ann. 9 §§ 2453, et seq. Accordingly, Plaintiffs and members of the Damages Class seek all relief available under Vermont Stat. Ann. 9 §§ 2453, et seq. 157. Defendants have entered into an unlawful agreement in restraint of trade in violation of the West Virginia Code §§ 47-18-1, et seq. (a) Defendants’ combinations or conspiracies had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout West Virginia; (2) Vehicle Carrier Services prices were raised, fixed, maintained and stabilized at artificially high levels throughout West Virginia; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants’ illegal conduct had a substantial effect on West Virginia commerce. (c) As a direct and proximate result of Defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured in their business and property and are threatened with further injury. (d) By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of West Virginia Code §§ 47-18-1, et seq. Accordingly, Plaintiffs and members of the Damages Class seek all relief available under West Virginia Code §§ 47-18-1, et seq. 158. Defendants have entered into an unlawful agreement in restraint of trade in violation of the Wisconsin Statutes §§ 133.01, et seq. (a) Defendants’ combinations or conspiracies had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout Wisconsin; (2) Vehicle Carrier Services prices were raised, fixed, maintained and stabilized at artificially high levels throughout Wisconsin; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants’ illegal conduct had a substantial effect on Wisconsin commerce. (c) As a direct and proximate result of Defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured in their business and property and are threatened with further injury. (d) By reason of the foregoing, Defendants have entered into agreements in restraint of trade in violation of Wisconsin Stat. §§ 133.01, et seq. Accordingly, Plaintiffs and members of the Damages Class seek all relief available under Wisconsin Stat. §§ 133.01, et seq. 159. Plaintiffs and members of the Damages Class in each of the above states have been injured in their business and property by reason of Defendants’ unlawful combination, contract, conspiracy and agreement. Plaintiffs and members of the Damages Class have paid more for Vehicle Carrier Services than they otherwise would have paid in the absence of Defendants’ unlawful conduct. This injury is of the type the antitrust laws of the above states were designed to prevent and flows from that which makes Defendants’ conduct unlawful. 160. In addition, Defendants have profited significantly from the aforesaid conspiracy. Defendants’ profits derived from their anticompetitive conduct come at the expense and detriment of members of the Plaintiffs and the members of the Damages Class. 161. Accordingly, Plaintiffs and the members of the Damages Class in each of the above jurisdictions seek damages (including statutory damages where applicable), to be trebled or otherwise increased as permitted by a particular jurisdiction’s antitrust law, and costs of suit, including reasonable attorneys’ fees, to the extent permitted by the above state laws. THIRD COUNT FOR RELIEF Violation of State Consumer Protection Statutes (on behalf of Plaintiffs and the Damages Class) 162. Plaintiffs repeat and re-allege the allegations set forth above. 163. Defendants engaged in unfair competition or unfair, unconscionable, deceptive or fraudulent acts or practices in violation of the state consumer protection and unfair competition statutes listed below. 164. Defendants have engaged in unfair competition or unfair, unconscionable, deceptive or fraudulent acts or practices in violation of California Business and Professions Code § 17200, et seq. (a) During the Class Period, Defendants marketed, sold, or distributed Vehicle Carrier Services in California, and committed and continue to commit acts of unfair competition, as defined by Sections 17200, et seq. of the California Business and Professions Code, by engaging in the acts and practices specified above. (b) This claim is instituted pursuant to Sections 17203 and 17204 of the California Business and Professions Code, to obtain restitution from these Defendants for acts, as alleged herein, that violated Section 17200 of the California Business and Professions Code, commonly known as the Unfair Competition Law. (c) The Defendants’ conduct as alleged herein violated Section 17200. The acts, omissions, misrepresentations, practices and non-disclosures of Defendants, as alleged herein, constituted a common, continuous, and continuing course of conduct of unfair competition by means of unfair, unlawful, and/or fraudulent business acts or practices within the meaning of California Business and Professions Code, Section 17200, et seq., including, but not limited to, the following: (1) the violations of Section 1 of the Sherman Act, as set forth above; (2) the violations of Section 16720, et seq., of the California Business and Professions Code, set forth above; (d) Defendants’ acts, omissions, misrepresentations, practices, and non-disclosures, as described above, whether or not in violation of Section 16720, et seq., of the California Business and Professions Code, and whether or not concerted or independent acts, are otherwise unfair, unconscionable, unlawful or fraudulent; (e) Defendants’ acts or practices are unfair to purchasers of Vehicle Carrier Services (or Vehicles transported by them) in the State of California within the meaning of Section 17200, California Business and Professions Code; and (f) Defendants’ acts and practices are fraudulent or deceptive within the meaning of Section 17200 of the California Business and Professions Code. (g) Plaintiffs and members of the Damages Class are entitled to full restitution and/or disgorgement of all revenues, earnings, profits, compensation, and benefits that may have been obtained by Defendants as a result of such business acts or practices. (h) The illegal conduct alleged herein is continuing and there is no indication that Defendants will not continue such activity into the future. (i) The unlawful and unfair business practices of Defendants, and each of them, as described above, have caused and continue to cause Plaintiffs and the members of the Damages Class to pay supra-competitive and artificially-inflated prices for Vehicle Carrier Services (or Vehicles transported by them). Plaintiffs and the members of the Damages Class suffered injury in fact and lost money or property as a result of such unfair competition. (j) The conduct of Defendants as alleged in this Complaint violates Section 17200 of the California Business and Professions Code. (k) As alleged in this Complaint, Defendants and their co-conspirators have been unjustly enriched as a result of their wrongful conduct and by Defendants’ unfair competition. Plaintiffs and the members of the Damages Class are accordingly entitled to equitable relief including restitution and/or disgorgement of all revenues, earnings, profits, compensation, and benefits that may have been obtained by Defendants as a result of such business practices, pursuant to the California Business and Professions Code, Sections 17203 and 17204. 165. Defendants have engaged in unfair competition or unfair, unconscionable, or deceptive acts or practices in violation of District of Columbia Code § 28-3901, et seq. (a) Defendants agreed to, and did in fact, act in restraint of trade or commerce by affecting, fixing, controlling and/or maintaining, at artificial and/or non-competitive levels, the prices at which Vehicle Carrier Services were sold, distributed or obtained in the District of Columbia (b) The foregoing conduct constitutes “unlawful trade practices,” within the meaning of D.C. Code § 28-3904. Plaintiffs were not aware of Defendants’ price-fixing conspiracy and were therefore unaware that they were being unfairly and illegally overcharged. There was a gross disparity of bargaining power between the parties with respect to the price charged by Defendants for Vehicle Carrier Services. Defendants had the sole power to set that price and Plaintiffs had no power to negotiate a lower price. Moreover, Plaintiffs lacked any meaningful choice in purchasing Vehicle Carrier Services because they were unaware of the unlawful overcharge and there was no alternative source of supply through which Plaintiffs could avoid the overcharges. Defendants’ conduct with regard to sales of Vehicle Carrier Services, including their illegal conspiracy to secretly fix the price of Vehicle Carrier Services at supra- competitive levels and overcharge consumers, was substantively unconscionable because it was one-sided and unfairly benefited Defendants at the expense of Plaintiffs and the public. Defendants took grossly unfair advantage of Plaintiffs. The suppression of competition that has resulted from Defendants’ conspiracy has ultimately resulted in unconscionably higher prices for purchasers so that there was a gross disparity between the price paid and the value received for Vehicle Carrier Services. (c) Defendants’ unlawful conduct had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout the District of Columbia; (2) Vehicle Carrier Services prices were raised, fixed, maintained, and stabilized at artificially high levels throughout the District of Columbia; (3) Plaintiffs and the Damages Class were deprived of free and open competition; and (4) Plaintiffs and the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (d) As a direct and proximate result of the Defendants’ conduct, Plaintiffs and members of the Damages Class have been injured and are threatened with further injury. Defendants have engaged in unfair competition or unfair or deceptive acts or practices in violation of District of Columbia Code § 28-3901, et seq., and, accordingly, Plaintiffs and members of the Damages Class seek all relief available under that statute. 166. Defendants have engaged in unfair competition or unfair, unconscionable, or deceptive acts or practices in violation of the Florida Deceptive and Unfair Trade Practices Act, Fla. Stat. §§ 501.201, et seq. (a) Defendants’ unlawful conduct had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout Florida; (2) Vehicle Carrier Services prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Florida; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants’ illegal conduct substantially affected Florida commerce and consumers. (c) As a direct and proximate result of Defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured and are threatened with further injury. (d) Defendants have engaged in unfair competition or unfair or deceptive acts or practices in violation of Florida Stat. § 501.201, et seq., and, accordingly, Plaintiffs and members of the Damages Class seek all relief available under that statute. 167. Defendants have engaged in unfair competition or unfair, unconscionable, or deceptive acts or practices in violation of the Hawaii Revised Statutes Annotated §§ 480-1, et (a) Defendants’ unlawful conduct had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout Hawaii; (2) Vehicle Carrier Services prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Hawaii; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants’ illegal conduct substantially affected Hawaii commerce and consumers. (c) As a direct and proximate result of Defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured and are threatened with further injury. (d) Defendants have engaged in unfair competition or unfair or deceptive acts or practices in violation of Hawaii Rev. Stat. § 480, et seq., and, accordingly, Plaintiffs and members of the Damages Class seek all relief available under that statute. 168. Defendants have engaged in unfair competition or unfair, unconscionable, or deceptive acts or practices in violation of the Missouri Merchandising Practices Act, Mo. Rev. Stat. § 407.010, et. seq. (a) Missouri Plaintiffs and members of this Damages Class purchased Vehicle Carrier Services for personal, family, or household purposes. (b) Defendants engaged in the conduct described herein in connection with the sale of Vehicle Carrier Services in trade or commerce in a market that includes Missouri. (c) Defendants agreed to, and did in fact affect, fix, control, and/or maintain, at artificial and non-competitive levels, the prices at which Vehicle Carrier Services were sold, distributed, or obtained in Missouri, which conduct constituted unfair practices in that it was unlawful under federal and state law, violated public policy, was unethical, oppressive and unscrupulous, and caused substantial injury to Plaintiffs and members of the Damages Class. (d) Defendants concealed, suppressed, and omitted to disclose material facts to Plaintiffs and members of the Damages Class concerning Defendants’ unlawful activities and artificially inflated prices for Vehicle Carrier Services. The concealed, suppressed, and omitted facts would have been important to Plaintiffs and members of the Damages Class as they related to the cost of Vehicle Carrier Services they purchased. (e) Defendants misrepresented the real cause of price increases and/or the absence of price reductions in Vehicle Carrier Services by making public statements that were not in accord with the facts. (f) Defendants’ statements and conduct concerning the price of Vehicle Carrier Services were deceptive as they had the tendency or capacity to mislead Plaintiffs and members of the Damages Class to believe that they were purchasing Vehicle Carrier Services at prices established by a free and fair market. (g) Defendants’ unlawful conduct had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout Missouri; (2) Vehicle Carrier Services prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Missouri; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (h) The foregoing acts and practices constituted unlawful practices in violation of the Missouri Merchandising Practices Act. (i) As a direct and proximate result of the above-described unlawful practices, Plaintiffs and members of the Damages Class suffered ascertainable loss of money or property. (j) Accordingly, Plaintiffs and members of the Damages Class seek all relief available under Missouri’s Merchandising Practices Act, specifically Mo. Rev. Stat. § 407.020, which prohibits “the act, use or employment by any person of any deception, fraud, false pretense, false promise, misrepresentation, unfair practice or the concealment, suppression, or omission of any material fact in connection with the sale or advertisement of any merchandise in trade or commerce…,” as further interpreted by the Missouri Code of State Regulations, 15 CSR 60-7.010, et seq., 15 CSR 60-8.010, et seq., and 15 CSR 60-9.010, et seq., and Mo. Rev. Stat. § 407.025, which provides for the relief sought in this count. 169. Defendants have engaged in unfair competition or unfair, unconscionable, or deceptive acts or practices in violation of the Montana Unfair Trade Practices and Consumer Protection Act of 1970, Mont. Code, §§ 30-14-103, et seq., and §§ 30-14-201, et. seq. (a) Defendants’ unlawful conduct had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout Montana; (2) Vehicle Carrier Services prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Montana; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (b) During the Class Period, Defendants marketed, sold, or distributed Vehicle Carrier Services in Montana, and Defendants’ illegal conduct substantially affected Montana commerce and consumers. (c) As a direct and proximate result of Defendants’ unlawful conduct, Plaintiffs and members of the Damages Class have been injured and are threatened with further injury. (d) Defendants have engaged in unfair competition or unfair or deceptive acts or practices in violation of Mont. Code, §§ 30-14-103, et seq., and §§ 30-14-201, et. seq., and, accordingly, Plaintiffs and members of the Damages Class seek all relief available under that statute. 170. Defendants have engaged in unfair competition or unfair, unconscionable, or deceptive acts or practices in violation of the New Mexico Stat. § 57-12-1, et seq. (a) Defendants agreed to, and did in fact, act in restraint of trade or commerce by affecting, fixing, controlling and/or maintaining at non-competitive and artificially inflated levels, the prices at which Vehicle Carrier Services were sold, distributed or obtained in New Mexico and took efforts to conceal their agreements from Plaintiffs and members of the Damages Class. (b) The aforementioned conduct on the part of the Defendants constituted “unconscionable trade practices,” in violation of N.M.S.A. Stat. § 57-12-3, in that such conduct, inter alia, resulted in a gross disparity between the value received by Plaintiffs and the members of the Damages Class and the prices paid by them for Vehicle Carrier Services as set forth in N.M.S.A., § 57-12-2E. Plaintiffs were not aware of Defendants’ price-fixing conspiracy and were therefore unaware that they were being unfairly and illegally overcharged. There was a gross disparity of bargaining power between the parties with respect to the price charged by Defendants for Vehicle Carrier Services. Defendants had the sole power to set that price and Plaintiffs had no power to negotiate a lower price. Moreover, Plaintiffs lacked any meaningful choice in purchasing Vehicle Carrier Services because they were unaware of the unlawful overcharge and there was no alternative source of supply through which Plaintiffs could avoid the overcharges. Defendants’ conduct with regard to sales of Vehicle Carrier Services, including their illegal conspiracy to secretly fix the price of Vehicle Carrier Services at supra- competitive levels and overcharge consumers, was substantively unconscionable because it was one-sided and unfairly benefited Defendants at the expense of Plaintiffs and the public. Defendants took grossly unfair advantage of Plaintiffs. The suppression of competition that has resulted from Defendants’ conspiracy has ultimately resulted in unconscionably higher prices for consumers so that there was a gross disparity between the price paid and the value received for Vehicle Carrier Services. (c) Defendants’ unlawful conduct had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout New Mexico; (2) Vehicle Carrier Services prices were raised, fixed, maintained, and stabilized at artificially high levels throughout New Mexico; (3) Plaintiffs and the members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and the members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (d) During the Class Period, Defendants’ illegal conduct substantially affected New Mexico commerce and consumers. (e) As a direct and proximate result of the unlawful conduct of the Defendants, Plaintiffs and the members of the Damages Class have been injured and are threatened with further injury. (f) Defendants have engaged in unfair competition or unfair or deceptive acts or practices in violation of New Mexico Stat. § 57-12-1, et seq., and, accordingly, Plaintiffs and the members of the Damages Class seek all relief available under that statute. 171. Defendants have engaged in unfair competition or unfair, unconscionable, or deceptive acts or practices in violation of N.Y. Gen. Bus. Law § 349, et seq. (a) Defendants agree to, and did in fact, act in restraint of trade or commerce by affecting, fixing, controlling and/or maintaining, at artificial and non-competitive levels, the prices at which Vehicle Carrier Services were sold, distributed or obtained in New York and took efforts to conceal their agreements from Plaintiffs and members of the Damages Class. (b) Defendants and their co-conspirators made public statements about the prices of Vehicle Carrier Services that either omitted material information that rendered the statements that they made materially misleading or affirmatively misrepresented the real cause of price increases for Vehicle Carrier Services; and Defendants alone possessed material information that was relevant to consumers, but failed to provide the information. (c) Because of Defendants’ unlawful trade practices in the State of New York, New York consumer class members who indirectly purchased Vehicle Carrier Services were misled to believe that they were paying a fair price for Vehicle Carrier Services or the price increases for Vehicle Carrier Services were for valid business reasons; and similarly situated consumers were potentially affected by Defendants’ conspiracy. (d) Defendants knew that their unlawful trade practices with respect to pricing Vehicle Carrier Services would have an impact on New York consumers and not just the Defendants’ direct customers. (e) Defendants knew that their unlawful trade practices with respect to pricing Vehicle Carrier Services would have a broad impact, causing consumer class members who indirectly purchased Vehicle Carrier Services to be injured by paying more for Vehicle Carrier Services than they would have paid in the absence of Defendants’ unlawful trade acts and practices. (f) The conduct of the Defendants described herein constitutes consumer-oriented deceptive acts or practices within the meaning of N.Y. Gen. Bus. Law § 349, which resulted in consumer injury and broad adverse impact on the public at large, and harmed the public interest of New York State in an honest marketplace in which economic activity is conducted in a competitive manner. (g) Defendants’ unlawful conduct had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout New York; (2) Vehicle Carrier Services prices were raised, fixed, maintained, and stabilized at artificially high levels throughout New York; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (h) During the Class Period, Defendants marketed, sold, or distributed Vehicle Carrier Services in New York, and Defendants’ illegal conduct substantially affected New York commerce and consumers. (i) During the Class Period, each of the Defendants named herein, directly, or indirectly and through affiliates they dominated and controlled, manufactured, sold and/or distributed Vehicle Carrier Services in New York. (j) Plaintiffs and members of the Damages Class seek all relief available pursuant to N.Y. Gen. Bus. Law § 349 (h). 172. Defendants have engaged in unfair competition or unfair, unconscionable, or deceptive acts or practices in violation of North Carolina Gen. Stat. § 75-1.1, et seq. (a) Defendants agree to, and did in fact, act in restraint of trade or commerce by affecting, fixing, controlling and/or maintaining, at artificial and non-competitive levels, the prices at which Vehicle Carrier Services were sold, distributed or obtained in North Carolina and took efforts to conceal their agreements from Plaintiffs and members of the Damages Class. (b) Defendants’ price-fixing conspiracy could not have succeeded absent deceptive conduct by Defendants to cover up their illegal acts. Secrecy was integral to the formation, implementation and maintenance of Defendants’ price-fixing conspiracy. Defendants committed inherently deceptive and self-concealing actions, of which Plaintiffs could not possibly have been aware. Defendants and their co-conspirators publicly provided pre-textual and false justifications regarding their price increases. Defendants’ public statements concerning the price of Vehicle Carrier Services created the illusion of competitive pricing controlled by market forces rather than supra- competitive pricing driven by Defendants’ illegal conspiracy. Moreover, Defendants deceptively concealed their unlawful activities by mutually agreeing not to divulge the existence of the conspiracy to outsiders. (c) The conduct of the Defendants described herein constitutes consumer-oriented deceptive acts or practices within the meaning of North Carolina law, which resulted in consumer injury and broad adverse impact on the public at large, and harmed the public interest of North Carolina consumers in an honest marketplace in which economic activity is conducted in a competitive manner. (d) Defendants’ unlawful conduct had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout North Carolina; (2) Vehicle Carrier Services prices were raised, fixed, maintained, and stabilized at artificially high levels throughout North Carolina; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (e) During the Class Period, Defendants marketed, sold, or distributed Vehicle Carrier Services in North Carolina, and Defendants’ illegal conduct substantially affected North Carolina commerce and consumers. (f) During the Class Period, each of the Defendants named herein, directly, or indirectly and through affiliates they dominated and controlled, manufactured, sold and/or distributed Vehicle Carrier Services in North Carolina. (g) Plaintiffs and members of the Damages Class seek actual damages for their injuries caused by these violations in an amount to be determined at trial and are threatened with further injury. Defendants have engaged in unfair competition or unfair or deceptive acts or practices in violation of North Carolina Gen. Stat. § 75-1.1, et seq., and, accordingly, Plaintiffs and members of the Damages Class seek all relief available under that statute. 173. Defendants have engaged in unfair competition or unfair, unconscionable, or deceptive acts or practices in violation of the Rhode Island Unfair Trade Practice and Consumer Protection Act, R.I. Gen. Laws §§ 6-13.1-1, et seq. (a) Members of this Damages Class purchased Vehicle Carrier Services for personal, family, or household purposes. (b) Defendants agreed to, and did in fact, act in restraint of trade or commerce in a market that includes Rhode Island, by affecting, fixing, controlling, and/or maintaining, at artificial and non-competitive levels, the prices at which Vehicle Carrier Services were sold, distributed, or obtained in Rhode Island. (c) Defendants deliberately failed to disclose material facts to Plaintiffs and members of the Damages Class concerning Defendants’ unlawful activities and artificially inflated prices for Vehicle Carrier Services. Defendants owed a duty to disclose such facts, and considering the relative lack of sophistication of the average, non-business purchaser, Defendants breached that duty by their silence. Defendants misrepresented to all purchasers during the Class Period that Defendants’ Vehicle Carrier Services prices were competitive and fair. (d) Defendants’ unlawful conduct had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout Rhode Island; (2) Vehicle Carrier Services prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Rhode Island; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (e) As a direct and proximate result of the Defendants’ violations of law, Plaintiffs and members of the Damages Class suffered an ascertainable loss of money or property as a result of Defendants’ use or employment of unconscionable and deceptive commercial practices as set forth above. That loss was caused by Defendants’ willful and deceptive conduct, as described herein. (f) Defendants’ deception, including their affirmative misrepresentations and omissions concerning the price of Vehicle Carrier Services, likely misled all purchasers acting reasonably under the circumstances to believe that they were purchasing Vehicle Carrier Services at prices set by a free and fair market. Defendants’ affirmative misrepresentations and omissions constitute information important to Plaintiffs and members of the Damages Class as they related to the cost of Vehicle Carrier Services they purchased. (g) Defendants have engaged in unfair competition or unfair or deceptive acts or practices in violation of Rhode Island Gen. Laws. § 6-13.1-1, et seq., and, accordingly, Plaintiffs and members of the Damages Class seek all relief available under that statute. 174. Defendants have engaged in unfair competition or unfair, unconscionable, or deceptive acts or practices in violation of 9 Vermont § 2451, et seq. (a) Defendants agreed to, and did in fact, act in restraint of trade or commerce in a market that includes Vermont, by affecting, fixing, controlling, and/or maintaining, at artificial and non-competitive levels, the prices at which Vehicle Carrier Services were sold, distributed, or obtained in Vermont. (b) Defendants deliberately failed to disclose material facts to Plaintiffs and members of the Damages Class concerning Defendants’ unlawful activities and artificially inflated prices for Vehicle Carrier Services. Defendants owed a duty to disclose such facts, and considering the relative lack of sophistication of the average, non-business purchaser, Defendants breached that duty by their silence. Defendants misrepresented to all purchasers during the Class Period that Defendants’ Vehicle Carrier Services prices were competitive and fair. (c) Defendants’ unlawful conduct had the following effects: (1) Vehicle Carrier Services price competition was restrained, suppressed, and eliminated throughout Vermont; (2) Vehicle Carrier Services prices were raised, fixed, maintained, and stabilized at artificially high levels throughout Vermont; (3) Plaintiffs and members of the Damages Class were deprived of free and open competition; and (4) Plaintiffs and members of the Damages Class paid supra-competitive, artificially inflated prices for Vehicle Carrier Services. (d) As a direct and proximate result of the Defendants’ violations of law, Plaintiffs and members of the Damages Class suffered an ascertainable loss of money or property as a result of Defendants’ use or employment of unconscionable and deceptive commercial practices as set forth above. That loss was caused by Defendants’ willful and deceptive conduct, as described herein. (e) Defendants’ deception, including their affirmative misrepresentations and omissions concerning the price of Vehicle Carrier Services, likely misled all purchasers acting reasonably under the circumstances to believe that they were purchasing Vehicle Carrier Services at prices set by a free and fair market. Defendants’ misleading conduct and unconscionable activities constitutes unfair competition or unfair or deceptive acts or practices in violation of 9 Vermont § 2451, et seq., and, accordingly, Plaintiffs and members of the Damages Class seek all relief available under that statute. FOURTH COUNT FOR RELIEF Unjust Enrichment (on behalf of Plaintiffs and the Damages Class) 175. Plaintiffs repeat and reallege the allegations set forth above. 176. As a result of their unlawful conduct described above, Defendants have and will continue to be unjustly enriched. Defendants have been unjustly enriched by the receipt of, at a minimum, unlawfully inflated prices and unlawful profits on Vehicle Carrier Services. 177. Defendants have benefited from their unlawful acts and it would be inequitable for Defendants to be permitted to retain any of the ill-gotten gains resulting from the overpayments made by Plaintiffs and the members of the Damages Class for Vehicle Carrier Services. 178. Plaintiffs and the members of the Damages Class are entitled to the amount of Defendants’ ill-gotten gains resulting from their unlawful, unjust, and inequitable conduct. Plaintiffs and the members of the Damages Class are entitled to the establishment of a constructive trust consisting of all ill-gotten gains from which Plaintiffs and the members of the Damages Class may make claims on a pro rata basis. PRAYER FOR RELIEF Accordingly, Plaintiffs respectfully request that: 1. The Court determine that this action may be maintained as a class action under Rule 23(a), (b)(2) and (b)(3) of the Federal Rules of Civil Procedure, and direct that reasonable notice of this action, as provided by Rule 23(c)(2) of the Federal Rules of Civil Procedure, be given to each and every member of the Classes; 2. That the unlawful conduct, contract, conspiracy, or combination alleged herein be adjudged and decreed: (a) An unreasonable restraint of trade or commerce in violation of Section 1 of the Sherman Act; (b) A per se violation of Section 1 of the Sherman Act; (c) An unlawful combination, trust, agreement, understanding and/or concert of action in violation of the state antitrust and unfair competition and consumer protection laws as set forth herein; and (d) Acts of unjust enrichment by Defendants as set forth herein. 3. Plaintiffs and the members of the Damages Class recover damages, to the maximum extent allowed under such laws, and that a joint and several judgment in favor of Plaintiffs and the members of the Damages Class be entered against Defendants in an amount to be trebled to the extent such laws permit; 4. Plaintiffs and the members of the Damages Class recover damages, to the maximum extent allowed by such laws, in the form of restitution and/or disgorgement of profits unlawfully gained from them; 5. Defendants, their affiliates, successors, transferees, assignees and other officers, directors, partners, agents and employees thereof, and all other persons acting or claiming to act on their behalf or in concert with them, be permanently enjoined and restrained from in any manner continuing, maintaining or renewing the conduct, contract, conspiracy, or combination alleged herein, or from entering into any other contract, conspiracy, or combination having a similar purpose or effect, and from adopting or following any practice, plan, program, or device having a similar purpose or effect; 6. Plaintiffs and the members of the Damages Class be awarded restitution, including disgorgement of profits Defendants obtained as a result of their acts of unfair competition and acts of unjust enrichment; 7. Plaintiffs and the members of the Classes be awarded pre- and post- judgment interest as provided by law, and that such interest be awarded at the highest legal rate from and after the date of service of this Complaint; 8. Plaintiffs and the members of the Classes recover their costs of suit, including reasonable attorneys’ fees, as provided by law; and 9. Plaintiffs and members of the Classes have such other and further relief as the case may require and the Court may deem just and proper. CARELLA, BRYNE, CECCHI, OLSTEIN, BRODY & AGNELLO PC Attorneys for Plaintiffs and the Proposed Classes By /s/ James E. Cecchi JAMES E. CECCHI Dated: May 24, 2012 Hollis Salzman Bernard Persky Kellie Lerner ROBINS, KAPLAN, MILLER & CIRESI L.L.P. 601 Lexington Avenue New York, NY 10022 Telephone: (212) 980-7410 Facsimile: (212) 980-7400 [email protected] [email protected] [email protected] K. Craig Wildfang Thomas J. Undlin Ryan W. Marth ROBINS, KAPLAN, MILLER & CIRESI L.L.P. 800 LaSalle Avenue 2800 LaSalle Plaza Minneapolis, MN 55402-2015 Telephone: (612) 349-8500 Facsimile: (612) 339-4181 [email protected] [email protected] [email protected] M. Stephen Dampier THE DAMPIER LAW FIRM, P.C. 55 N. Section Street P.O. Box 161 (36533) Fairhope, AL 36532 Telephone: (251) 929-0900 Facsimile: (251) 929-0800 [email protected] Doug G. Thompson, Jr. Michael G. McLellan FINKELSTEIN THOMPSON LLP James Place 1077 30th Street, N.W. Suite #150 Washington, DC 20007 Telephone: (202) 337-8000 Facsimile: (202) 337-8090 [email protected] [email protected] JURY DEMAND Plaintiffs demand a trial by jury, pursuant to Rule 38(b) of the Federal Rules of Civil Procedure, of all issues so triable. CARELLA, BRYNE, CECCHI, OLSTEIN, BRODY & AGNELLO PC Attorneys for Plaintiffs and the Proposed Classes By /s/ James E. Cecchi JAMES E. CECCHI Dated: May 24, 2012 Hollis Salzman Bernard Persky Kellie Lerner ROBINS, KAPLAN, MILLER & CIRESI L.L.P. 601 Lexington Avenue New York, NY 10022 Telephone: (212) 980-7410 Facsimile: (212) 980-7400 [email protected] [email protected] [email protected] K. Craig Wildfang Thomas J. Undlin Ryan W. Marth ROBINS, KAPLAN, MILLER & CIRESI L.L.P. 800 LaSalle Avenue 2800 LaSalle Plaza Minneapolis, MN 55402-2015 Telephone: (612) 349-8500 Facsimile: (612) 339-4181 [email protected] [email protected] [email protected] M. Stephen Dampier THE DAMPIER LAW FIRM, P.C. 55 N. Section Street P.O. Box 161 (36533) Fairhope, AL 36532 Telephone: (251) 929-0900 Facsimile: (251) 929-0800 [email protected] Doug G. Thompson, Jr. Michael G. McLellan FINKELSTEIN THOMPSON LLP James Place 1077 30th Street, N.W. Suite #150 Washington, DC 20007 Telephone: (202) 337-8000 Facsimile: (202) 337-8090 [email protected] [email protected]
antitrust
XlR7BIkBRpLueGJZw0nA
IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF NEW YORK MICHAEL SCHWARTZ, Individually and on Behalf of All Others Similarly Situated, Plaintiff, v. NORTHSTAR REALTY EUROPE CORP., RICHARD BRETT SALTZMAN, JUDITH A. HANNAWAY, MAHBOD NIA, THOMAS J. BARRACK, JR., WESLEY D. MINAMI, OSCAR J. JUNQUERA, DIANNE HURLEY, and MARIO Case No. 1:19-cv-7915 CLASS ACTION COMPLAINT FOR VIOLATIONS OF SECTIONS 14(a) AND 20(a) OF THE SECURITIES EXCHANGE ACT OF 1934 JURY TRIAL DEMANDED CHISHOLM, Defendants. ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) Plaintiff Michael Schwartz (“Plaintiff”), by his undersigned attorneys, alleges upon personal knowledge with respect to himself, and information and belief based upon, inter alia, the investigation of counsel as to all other allegations herein, as follows: NATURE OF THE ACTION 1. This action is brought as a class action by Plaintiff on behalf of himself and the other public holders of the common stock of NorthStar Realty Europe Corp. (“NRE” or the “Company”) against the Company and the members of the Company’s board of directors (collectively, the “Board” or “Individual Defendants,” and, together with NRE, the “Defendants”) for their violations of Sections 14(a) and 20(a) of the Securities Exchange Act of 1934 (the “Exchange Act”), 15 U.S.C. §§ 78n(a), 78t(a), SEC Rule 14a-9, 17 C.F.R. § 240.14a-9, and Regulation G, 17 C.F.R. § 244.100, in connection with the proposed merger (the “Proposed Transaction”) between NRE and AXA Investment Managers – Real Assets (“AXA”). 2. On July 3, 2019, the Board caused the Company to enter into an agreement and plan of merger (“Merger Agreement”), pursuant to which the Company’s shareholders stand to receive $17.03 in cash for each share of NRE stock they own (the “Merger Consideration”). 3. On August 1, 2019, in order to convince NRE shareholders to vote in favor of the Proposed Transaction, the Board authorized the filing of a materially incomplete and misleading Form PREM14A Preliminary Proxy Statement with the Securities and Exchange Commission (“SEC”), in violation of Sections 14(a) and 20(a) of the Exchange Act. The materially incomplete and misleading Proxy violates both Regulation G (17 C.F.R. § 244.100) and SEC Rule 14a-9 (17 C.F.R. § 240.14a-9), each of which constitutes a violation of Section 14(a) and 20(a) of the Exchange Act. On August 14, 2019, the Company filed a Form DEFM14A Definitive Proxy Statement (the “Proxy”) that did not correct the materially incomplete and misleading nature of the preliminary proxy. The Board has scheduled a special meeting of the Company’s shareholders on September 25, 2019 to vote on the Proposed Transaction. 4. While touting the fairness of the Merger Consideration to the Company’s shareholders in the Proxy, Defendants have failed to disclose certain material information that is necessary for shareholders to properly assess the fairness of the Proposed Transaction, thereby violating SEC rules and regulations and rendering certain statements in the Proxy materially incomplete and misleading. 5. In particular, the Proxy contains materially incomplete and misleading information concerning: (i) the financial projections for the Company that were prepared by the Company and relied on by Defendants in recommending that NRE shareholders vote in favor of the Proposed Transaction; and (ii) the summary of certain valuation analyses conducted by NRE’s financial advisor, Goldman Sachs & Co. LLC (“Goldman Sachs”) in support of its opinion that the Merger Consideration is fair to shareholders, on which the Board relied. 6. It is imperative that the material information that has been omitted from the Proxy is disclosed prior to the forthcoming vote to allow the Company’s shareholders to make an informed decision regarding the Proposed Transaction. 7. For these reasons, and as set forth in detail herein, Plaintiff asserts claims against Defendants for violations of Sections 14(a) and 20(a) of the Exchange Act, based on Defendants’ violation of: (i) Regulation G (17 C.F.R. § 244.100); and (ii) Rule 14a-9 (17 C.F.R. § 240.14a-9). Plaintiff seeks to enjoin Defendants from holding the shareholder vote on the Proposed Transaction and taking any steps to consummate the Proposed Transaction unless, and until, the material information discussed below is disclosed to NRE shareholders sufficiently in advance of the vote on the Proposed Transaction or, in the event the Proposed Transaction is consummated, to recover damages resulting from Defendants’ violations of the Exchange Act. JURISDICTION AND VENUE 8. This Court has subject matter jurisdiction pursuant to Section 27 of the Exchange Act (15 U.S.C. § 78aa) and 28 U.S.C. § 1331 (federal question jurisdiction) as Plaintiff alleges violations of Section 14(a) and 20(a) of the Exchange Act. 9. Personal jurisdiction exists over each Defendant either because the Defendant conducts business in or maintains operations in this District, or is an individual who is either present in this District for jurisdictional purposes or has sufficient minimum contacts with this District as to render the exercise of jurisdiction over Defendant by this Court permissible under traditional notions of fair play and substantial justice. 10. Venue is proper in this District under Section 27 of the Exchange Act, 15 U.S.C. § 78aa, as well as under 28 U.S.C. § 1391, because NRE maintains its principal executive offices in this District. PARTIES 11. Plaintiff is, and at all relevant times has been, a holder of NRE common stock. 12. Defendant NRE is incorporated in Maryland and maintains its principal executive offices at 590 Madison Avenue, 34th Floor, New York, NY 10022. The Company’s common stock trades on the NYSE under the ticker symbol “NRE.” 13. Individual Defendant Richard Brett Saltzman is NRE’s Chairman and has been a director of NRE at all relevant times. 14. Individual Defendant Judith A. Hannaway is NRE’s Lead Director and has been a director of NRE at all relevant times. 15. Individual Defendant Mahbod Nia is NRE’s President and Chief Executive Officer and has been a director of NRE at all relevant times. 16. Individual Defendant Thomas J. Barrack, Jr. has been a director of NRE at all relevant times. 17. Individual Defendant Wesley D. Minami has been a director of NRE at all relevant 18. Individual Defendant Oscar J. Junquera has been a director of NRE at all relevant 19. Individual Defendant Dianne Hurley has been a director of NRE at all relevant 20. Individual Defendant Mario Chisholm has been a director of NRE at all relevant 21. The Individual Defendants referred to in paragraphs 13-20 are collectively referred to herein as the “Individual Defendants” and/or the “Board.” CLASS ACTION ALLEGATIONS 22. Plaintiff brings this class action pursuant to Fed. R. Civ. P. 23 on behalf of himself and the other public shareholders of NRE (the “Class”). Excluded from the Class are Defendants herein and any person, firm, trust, corporation, or other entity related to or affiliated with any Defendant. 23. This action is properly maintainable as a class action because: a. The Class is so numerous that joinder of all members is impracticable. As of August 12, 2019, there were approximately 50,000,000 shares of NRE common stock outstanding, held by hundreds of individuals and entities scattered throughout the country. The actual number of public shareholders of NRE will be ascertained through discovery; b. There are questions of law and fact that are common to the Class that predominate over any questions affecting only individual members, including the following: i) whether Defendants disclosed material information that includes non-GAAP financial measures without providing a reconciliation of the same non-GAAP financial measures to their most directly comparable GAAP equivalent in violation of Section 14(a) of the Exchange Act; ii) whether Defendants have misrepresented or omitted material information concerning the Proposed Transaction in the Proxy in violation of Section 14(a) of the Exchange Act; iii) whether the Individual Defendants have violated Section 20(a) of the Exchange Act; and iv) whether Plaintiff and other members of the Class will suffer irreparable harm if compelled to vote their shares regarding the Proposed Transaction based on the materially incomplete and misleading Proxy. c. Plaintiff is an adequate representative of the Class, has retained competent counsel experienced in litigation of this nature, and will fairly and adequately protect the interests of the Class; d. Plaintiff’s claims are typical of the claims of the other members of the Class and Plaintiff does not have any interests adverse to the Class; e. The prosecution of separate actions by individual members of the Class would create a risk of inconsistent or varying adjudications with respect to individual members of the Class, which would establish incompatible standards of conduct for the party opposing the Class; f. Defendants have acted on grounds generally applicable to the Class with respect to the matters complained of herein, thereby making appropriate the relief sought herein with respect to the Class as a whole; and g. A class action is superior to other available methods for fairly and efficiently adjudicating the controversy. SUBSTANTIVE ALLEGATIONS I. The Proposed Transaction 24. NRE is a publicly traded real estate investment trust focused on European commercial real estate. The Company maintains prime office properties in key cities within Germany, the United Kingdom and France. 25. On July 3, 2019, NRE and AXA issued a joint press release announcing the Proposed Transaction, which states in pertinent part: NEW YORK--(BUSINESS WIRE)--NorthStar Realty Europe Corp. (NYSE: NRE) (the “Company” or “NRE”) today announced that following a comprehensive strategic review it has entered into a definitive merger agreement with AXA Investment Managers - Real Assets (“AXA IM - Real Assets”), a global leader in real asset investments, acting on behalf of a client, for the acquisition of all of the outstanding shares of common stock of the Company. The estimated per share merger consideration of US$17.03 is based on the three-month forward foreign exchange rates and represents a 16.4% premium to the Company’s unaffected closing stock price of US$14.63 on November 6, 2018, the last reporting day before NRE announced its strategic review process. Since NorthStar Realty Europe completed its spin-off on November 2, 2015, stockholders will realize an approximate 16% IRR on their investment assuming the estimated per share merger consideration of US$17.03. The estimated merger consideration reflects a gross asset value for the Company’s assets in line with the Company’s most recently reported independent portfolio valuationii by Cushman & Wakefield LLP, which was reflected in the March 31, 2019 EPRAiii Net Asset Value (“EPRA NAV”) per share of NRE. The Company’s March 31, 2019 EPRA NAV per share of US$20.48 per share is reduced to reflect (i) approximately $1.54 per share related to the remaining portion of the termination payment to our external manager and transaction related costs, (ii) approximately $0.21 per share related to the issuance of annual compensation and retention shares subsequent to March 31, 2019, (iii) approximately $0.57 per share related to the accelerated vesting of performance shares in connection with the Merger, (iv) approximately $0.13 per share related to currency changes since March 31, 2019, (v) approximately $0.23 per share due to dividends net of projected cash flows, and (vi) approximately $0.58 per share related to local jurisdiction latent capital gains taxes and net working capital adjustments. Pro forma for these adjustments and assuming a transaction close at September 30, 2019, the Company’s Adjusted EPRA NAV per share is approximately US$17.22. For more information and a reconciliation of the Company’s March 31, 2019 EPRA NAV, please refer to the tables on the following pages. Under the terms of the merger agreement, NRE stockholders will receive in cash at closing, for each share of common stock, US$1.68 plus the U.S. Dollar equivalent of €9.26 and £3.82, representing an estimated per share merger consideration of US$17.03 based on three month forward foreign exchange rates.iv This reflects the geographic location of assets across the U.K., France and Germany. Based on spot foreign exchange rates of 1.1290 EUR/USD and 1.2595 GBP/USD as of July 2, 2019, per Bloomberg, the estimated per share merger consideration is US$16.95 per share, implying a 15.8% premium to the Company’s unaffected closing stock price. In connection with the transaction, NRE has entered into six-month forward contracts for the purchase of U.S. Dollars for €482 million and £199 million, the approximate aggregate amount of the merger consideration denominated in Euros and Pound Sterling. In connection with the closing of the merger, these forward contracts will be settled and the portion of the merger consideration denominated in Euro and Pound Sterling will be paid to NRE stockholders in U.S. Dollars reflecting the final exchange rate received in settlement of the forward contracts (which may be at rates greater or less than the currently estimated exchange rates, depending on the closing date). Assuming an early fourth quarter 2019 closing, stockholders are expected to receive the equivalent of the three month forward foreign exchange rate consideration of US$17.03 with an additional nominal adjustment to proceeds to account for the interest rate differential from the period of original settlement date to the closing date. The announcement follows a comprehensive review of strategic alternatives by the Strategic Review Committee (the “SRC”) of the Company’s Board of Directors (the “NRE Board”). The SRC, comprised solely of independent directors, has unanimously recommended the transaction to the Board of Directors, which has unanimously approved the transaction. Mahbod Nia, Chief Executive Officer and President of the Company, stated, “The SRC ran a comprehensive strategic review process, considering all options and engaging with a wide group of potential buyers. We are pleased that the process has culminated in a transaction that unlocks the significant value we have created for NRE stockholders since inception, realizing an approximate 16% IRR assuming the estimated per share merger consideration of $17.03.” John O’Driscoll, European Head of Transactions at AXA IM – Real Assets, stated, “The acquisition of NRE through this public to private transaction is a rare opportunity to secure a significant portfolio of prime modern offices located in the major cities of Europe’s largest economies of France, the U.K. and Germany, in a single transaction. The properties have high occupancy and produce strong levels of income that are ideally suited to our clients and we look forward to utilizing our extensive European network of expert real estate managers to create further value from the portfolio in the future.” The Client of AXA IM -- Real Assets will finance the transaction through the arrangement of equity financing and the Company’s available cash at closing. The transaction is not subject to any financing condition. Pursuant to the merger agreement executed by the parties, the closing of the transaction is subject to customary closing conditions, including approval by a majority of the Company’s stockholders. The closing is expected to occur in the fourth quarter of 2019, subject to satisfaction of all closing conditions. Prior to closing, NRE expects to pay its final quarterly dividend of $0.15 per share in August 2019. Process Background: • On March 23, 2017, the Board of Directors established the SRC, consisting solely of independent directors of NRE to negotiate on behalf of NRE amendments to the Company’s management agreement with its external manager, an affiliate of Colony Capital, Inc. (NYSE:CLNY) (the “Asset Manager” or “CLNY”). The management agreement then provided for a 20 year term from October 31, 2015 with automatic renewals for additional 20 year terms and no right on the part of the Company to terminate other than for “cause.” • On November 9, 2017, NRE and CLNY entered into an amended management agreement allowing NRE to terminate the agreement on December 31, 2022. This amended agreement provided for a minimum term of 5 years. It also provided for payment of a termination fee of three times (3x) the base management fee plus potential incentive fees in connection with a change of control transaction, which could only occur after the minimum term. • On November 7, 2018, NRE and CLNY entered into a further amendment to the management agreement allowing NRE to terminate the management agreement upon a sale of the Company (or in connection with the internalization of the management of NRE) in exchange for a payment to CLNY of $70 million, minus the amount of any incentive fee previously paid to CLNY. In connection with this amendment, NRE announced that the SRC was conducting a process to review strategic alternatives in an effort to maximize stockholder value. • As part of the strategic review process, NRE and its advisors conducted detailed discussions with a broad group of potential counterparties starting in December 2018 to ascertain their interest in a potential transaction. In addition to a sale of the Company as a whole, the SRC explored in detail, with the assistance of its advisors, the feasibility of selling the Company’s different asset portfolios in separate transactions (followed by a wind-down of the Company), as well the internalization of the management of NRE. Based on its extensive analysis, the SRC concluded that the proposed sale of NRE would deliver superior stockholder value compared to the other alternatives potentially available to the Company. Advisors The Strategic Review Committee is being advised by Goldman Sachs & Co. LLC and is receiving legal counsel from Fried, Frank, Harris, Shriver & Jacobson LLP. The Company is receiving legal counsel from Sullivan & Cromwell LLP, Clifford Chance LLP and Venable LLP, compensation and benefits counsel from Goodwin Procter LLP and tax counsel from Vinson & Elkins LLP. AXA IM -- Real Assets is being advised by Deutsche Bank Securities Inc. and is receiving legal counsel from DLA Piper LLP. In addition, KPMG provided accounting, financial, and tax due diligence advisory services and CBRE provided real estate advisory services. About NorthStar Realty Europe NorthStar Realty Europe Corp. (NYSE: NRE) is a European-focused commercial real estate company with predominantly high quality office properties in Germany, the United Kingdom and France, organized as a REIT and managed by an affiliate of Colony Capital, Inc. (NYSE:CLNY), a leading global real estate and investment management firm. For more information about NorthStar Realty Europe Corp., please visit www.nrecorp.com. 26. NRE is well-positioned for financial growth and the Merger Consideration fails to adequately compensate the Company’s shareholders. It is imperative that Defendants disclose the material information they have omitted from the Proxy, discussed in detail below, so that the Company’s shareholders can properly assess the fairness of the Merger Consideration for themselves and make an informed decision concerning whether or not to vote in favor of the Proposed Transaction. 27. If the false and/or misleading Proxy is not remedied and the Proposed Transaction is consummated, Defendants will directly and proximately have caused damages and actual economic loss (i.e. the difference between the value to be received as a result of the Proposed Transaction and the true value of their shares prior to the merger), in an amount to be determined at trial, to Plaintiff and the Class. II. The Materially Incomplete and Misleading Proxy 28. On August 1, 2019, Defendants caused the preliminary proxy to be filed with the SEC in connection with the Proposed Transaction. The preliminary proxy solicits the Company’s shareholders to vote in favor of the Proposed Transaction. Defendants were obligated to carefully review the proxy before it was filed with the SEC and disseminated to the Company’s shareholders to ensure that it did not contain any material misrepresentations or omissions. However, the preliminary proxy misrepresents and/or omits material information that is necessary for the Company’s shareholders to make an informed decision concerning whether to vote in favor of the Proposed Transaction, in violation of Sections 14(a) and 20(a) of the Exchange Act. On August 14, 2019, Defendants caused the Proxy to be filed. The Proxy did not correct the materially incomplete and misleading nature of the preliminary proxy and thus continues to violate Sections 14(a) and 20(a) of the Exchange Act. The Materiality of Financial Projections 29. A company’s financial forecasts are material information a board relies on to determine whether to approve a merger transaction and recommend that shareholders vote to approve the transaction. Here, the Proxy discloses that “in connection with the evaluation of a possible transaction involving NRE, NRE provided to the [strategic review committee]’s financial advisor, Goldman Sachs, certain non-public unaudited financial forecasts covering multiple years that were prepared by the management of NRE and not for public disclosure.” Proxy 62. 30. The Proxy further discloses that the assumptions used in the financial projections were “reasonable as of the respective dates when such projections were finalized.” Id. at 62-63. 31. When soliciting proxies from shareholders, a company must furnish the information found in Schedule 14A (codified as 17 C.F.R. § 240.14a-101). Item 14 of Schedule 14A sets forth the information a company must disclose when soliciting proxies regarding mergers and acquisitions. In regard to financial information, companies are required to disclose “financial information required by Article 11 of Regulation S-X[,]” which includes Item 10 of Regulation S- K. See Item 14(7)(b)(11) of 17 C.F.R. § 240.14a-101. 32. Under Item 10 of Regulation S-K, companies are encouraged to disclose “management’s projections of future economic performance that have a reasonable basis and are presented in an appropriate format.” 17 C.F.R. § 229.10(b). Although the SEC recognizes the usefulness of disclosing projected financial metrics, the SEC cautions companies to “take care to assure that the choice of items projected is not susceptible of misleading inferences through selective projection of only favorable items.” 17 C.F.R. § 229.10(b)(2). 33. In order to facilitate investor understanding of the Company’s financial projections, the SEC provides companies with certain factors “to be considered in formulating and disclosing such projections[,]” including: (i) When management chooses to include its projections in a Commission filing, the disclosures accompanying the projections should facilitate investor understanding of the basis for and limitations of projections. In this regard investors should be cautioned against attributing undue certainty to management’s assessment, and the Commission believes that investors would be aided by a statement indicating management’s intention regarding the furnishing of updated projections. The Commission also believes that investor understanding would be enhanced by disclosure of the assumptions which in management’s opinion are most significant to the projections or are the key factors upon which the financial results of the enterprise depend and encourages disclosure of assumptions in a manner that will provide a framework for analysis of the projection. (ii) Management also should consider whether disclosure of the accuracy or inaccuracy of previous projections would provide investors with important insights into the limitations of projections. In this regard, consideration should be given to presenting the projections in a format that will facilitate subsequent analysis of the reasons for differences between actual and forecast results. An important benefit may arise from the systematic analysis of variances between projected and actual results on a continuing basis, since such disclosure may highlight for investors the most significant risk and profit-sensitive areas in a business operation. 17 C.F.R. § 229.10(b)(3) (emphasis added). 34. Here, NRE shareholders would clearly find complete and non-misleading financial projections material in deciding how to vote, considering that in making its recommendation that shareholders vote in favor of the Proposed Transaction, the Board specifically relied on the financial forecasts in forming the belief that “the merger agreement and all related agreements and documents [are] advisable and in the best interest of NRE . . . .” Proxy 51. 35. As discussed further below, the non-GAAP financial projections here do not provide NRE shareholders with a materially complete understanding of the assumptions and key factors considered in developing financial projections, which assumptions, factors and other inputs the Board reviewed. The Financial Projections Relied on by the Board 36. The Proxy discloses that, “in connection with the evaluation of a possible transaction involving NRE, NRE provided to the [strategic review committee]’s financial advisor, Goldman Sachs, certain non-public unaudited financial forecasts covering multiple years that were prepared by the management of NRE and not for public disclosure.” Id. at 62. 37. The Proxy goes on to disclose, inter alia, forecasted values for projected non- GAAP (Generally Accepted Accounting Principles) financial metrics for 2019 through 2023 for: (1) Property Net Operating Income; (2) EBITDA; (3) Funds From Operations; (4) Adjusted Funds From Operations; (5) Cash Available for Distribution; and (6) Levered Free Cash Flow, but fails to provide (i) the line items used to calculate these non-GAAP metrics nor (ii) a reconciliation of these non-GAAP projections to the most comparable GAAP measures. Id. at 64. 38. The Proxy defines Property Net Operating Income (“Property NOI”), “a non- GAAP measure . . . as the total cash net operating income for NRE’s current operating portfolio, plus the total net operating income for NRE’s incremental direct equity investments.” Id. at 64 n.1. Nevertheless, the Proxy fails to disclose the line items used to calculate Property NOI, rendering the Proxy materially false and/or misleading. Id. 39. The Proxy defines EBITDA, “a non-GAAP measure, as Property NOI, adjusted to include interest income from preferred equity investments, straight line rental income, NRE’s share of income from joint venture investments, plus various fees from joint venture partners on an amortized basis, less corporate general and administrative expenses and other expenses.” Id. at 64 n.2. Nevertheless, the Proxy fails to disclose the line items used to calculate EBITDA, rendering the Proxy materially false and/or misleading. Id. 40. The Proxy defines Funds From Operations (“FFO”), “a non-GAAP measure . . . as EBITDA adjusted to include interest expense and current tax expense.” Id. at 64 n.3. Nevertheless, the Proxy fails to disclose the line items used to calculate FFO, rendering the Proxy materially false and/or misleading. Id. 41. The Proxy defines Adjusted Funds From Operations (“AFFO”), “a non- GAAP measure . . . as FFO, adjusted to exclude straight line rental income, recurring maintenance capital expenditures and adjusted to actual cash received during the period related to various fees from joint venture partners.” Id. at 64 n.4. Nevertheless, the Proxy fails to disclose the line items used to calculate AFFO, rendering the Proxy materially false and/or misleading. Id. 42. The Proxy defines Cash Available for Distribution (“CAD”), “a non- GAAP measure . . . as FFO adjusting to include gains or losses on settlement of foreign currency derivatives and to exclude stock based compensation expense.” Id. at 64 n.5. Nevertheless, the Proxy fails to disclose the line items used to calculate CAD, rendering the Proxy materially false and/or misleading. Id. 43. The Proxy defines Levered Free Cash Flow (“LFCF”) “as EBITDA less interest expense, less current tax expense, less straight line rental income, less recurring maintenance capital expenditures and adjusted to actual cash received during the period related to various fees from joint venture partners, less new investments net of debt financing and less other cash flow items.” Id. at 64 n.6. Nevertheless, the Proxy fails to disclose the line items used to calculate LFCF, rendering the Proxy materially false and/or misleading. Id. 44. Thus, the Proxy’s disclosure of these non-GAAP financial forecasts provides an incomplete and materially misleading understanding of the Company’s future financial prospects and the inputs and assumptions for which those prospects are based upon. It is clear that those inputs and assumptions were in fact forecasted and utilized in calculating the non-GAAP measures disclosed and relied on by the Board to recommend the Proposed Transaction in violation of Section 14(a) of the Exchange Act. 45. The financial projections disclosed on page 64 of the Proxy violate Section 14(a) of the Exchange Act because: (i) the use of such forecasted non-GAAP financial measures alone violates SEC Regulation G as a result of Defendants’ failure to reconcile those non-GAAP measures to their closest GAAP equivalent or otherwise disclose the specific financial assumptions and inputs used to calculate the non-GAAP measures; and (ii) they violate SEC Regulation 14a-9 because they are materially misleading, as shareholders are unable to discern the veracity of the financial projections. 46. As such, this information must be disclosed in order to cure the materially misleading disclosures regarding both the financial projections developed by the Company as well as the projections relied upon by the Company’s financial advisor. The Financial Projections Violate Regulation G 47. The SEC has acknowledged that potential “misleading inferences” are exacerbated when the disclosed information contains non-GAAP financial measures1 and adopted Regulation G2 “to ensure that investors and others are not misled by the use of non-GAAP financial measures.”3 48. Defendants must comply with Regulation G. More specifically, the company must disclose the most directly comparable GAAP financial measure and a reconciliation (by schedule or other clearly understandable method) of the differences between the non-GAAP financial measure disclosed or released with the most comparable financial measure or measures calculated and presented in accordance with GAAP. 17 C.F.R. § 244.100. This is because the SEC believes “this reconciliation will help investors . . . to better evaluate the non-GAAP financial measures . . . . [and] more accurately evaluate companies’ securities and, in turn, result in a more accurate pricing of securities.”4 49. Moreover, the SEC has publicly stated that the use of non-GAAP financial measures can be misleading.5 Former SEC Chairwoman Mary Jo White has stated that the 1 Non-GAAP financial measures are numerical measures of future financial performance that exclude amounts or are adjusted to effectively exclude amounts that are included in the most directly comparable GAAP measure. 17 C.F.R. § 244.101(a)(1). 2 Item 10 of Regulations S-K and S-B were amended to reflect the requirements of Regulation G. 3 SEC, Final Rule: Conditions for Use of Non-GAAP Financial Measures (Jan. 22, 2003), available at https://www.sec.gov/rules/final/33-8176.htm (“SEC, Final Rule”). 4 SEC, Final Rule. 5 See, e.g., Nicolas Grabar and Sandra Flow, Non-GAAP Financial Measures: The SEC’s Evolving Views, Harvard Law School Forum on Corporate Governance and Financial Regulation (June 24, 2016), available at https://corpgov.law.harvard.edu/2016/06/24/non-gaap-financial- measures-the-secs-evolving-views/; Gretchen Morgenson, Fantasy Math Is Helping Companies Spin Losses Into Profits, N.Y. Times, Apr. 22, 2016, available at http://www.nytimes.com /2016/04/24/business/fantasy-math-is-helping-companies-spin-losses-into-profits.html?_r=0. frequent use by publicly traded companies of unique company-specific non-GAAP financial measures (as NRE included in the Proxy here) implicates the centerpiece of the SEC’s disclosures regime: In too many cases, the non-GAAP information, which is meant to supplement the GAAP information, has become the key message to investors, crowding out and effectively supplanting the GAAP presentation. Jim Schnurr, our Chief Accountant, Mark Kronforst, our Chief Accountant in the Division of Corporation Finance and I, along with other members of the staff, have spoken out frequently about our concerns to raise the awareness of boards, management and investors. And last month, the staff issued guidance addressing a number of troublesome practices which can make non-GAAP disclosures misleading: the lack of equal or greater prominence for GAAP measures; exclusion of normal, recurring cash operating expenses; individually tailored non-GAAP revenues; lack of consistency; cherry- picking; and the use of cash per share data. I strongly urge companies to carefully consider this guidance and revisit their approach to non-GAAP disclosures. I also urge again, as I did last December, that appropriate controls be considered and that audit committees carefully oversee their company’s use of non-GAAP measures and disclosures.6 50. The SEC has required compliance with Regulation G, including reconciliation requirements, in other merger transactions. Compare Youku Tudou Inc., et al., Correspondence 5 (Jan. 11, 2016) (Issuer arguing that Rule 100(d) of Regulation G does not apply to non-GAAP financials relating to a business combination),7 with Youku Tudou Inc., et al., SEC Staff Comment Letter 1 (Jan. 20, 2016) (“[The SEC] note[s] that your disclosure of projected financial information is not in response to the requirements of, or pursuant to, Item 1015 of Regulation M-A and is thus not excepted from Rule 100 of Regulation G.”);8 see Harbin Electric, Inc., Correspondence 29 (Aug. 12, 2011) (“Pursuant to the requirements of Regulation G, we have added a reconciliation 6 Mary Jo White, Keynote Address, International Corporate Governance Network Annual Conference: Focusing the Lens of Disclosure to Set the Path Forward on Board Diversity, Non- GAAP, and Sustainability (June 27, 2016), available at https://www.sec.gov/news/speech/chair- white-icgn-speech.html (emphasis added) (footnotes omitted). 7 Available at https://www.sec.gov/Archives/edgar/data/1442596/000110465916089133/ filename1.htm. 8 Available at https://www.sec.gov/Archives/edgar/data/1442596/000000000016062042/ filename1.pdf. of actual and projected EBIT to GAAP net income . . . .”).9 51. Compliance with Regulation G is mandatory under Section 14(a), and non- compliance constitutes a violation of Section 14(a). Thus, in order to bring the Proxy into compliance with Regulation G, Defendants must provide a reconciliation of the non-GAAP financial measures to their respective most comparable GAAP financial measures. The Financial Projections are Materially Misleading and Violate SEC Rule 14a-9 52. In addition to the Proxy’s violation of Regulation G, the lack of reconciliation or, at the very least, the line items utilized in calculating the non-GAAP measures render the financial forecasts disclosed materially misleading as shareholders are unable to understand the differences between the non-GAAP financial measures and their respective most comparable GAAP financial measures. Nor can shareholders compare the Company’s financial prospects with similarly situated companies. 53. Such projections are necessary to make the non-GAAP projections included in the Proxy not misleading for the reasons discussed above. Indeed, Defendants acknowledge that 9 Available at https://www.sec.gov/Archives/edgar/data/1266719/000114420411046281/ filename1.htm. See also Actel Corporation, SEC Staff Comment Letter 2 (Oct. 13, 2010) (“Opinion of Actel’s Financial Advisor, page 24 . . . This section includes non-GAAP financial measures. Please revise to provide the disclosure required by Rule 100 of Regulation G.”), available at https://www.sec.gov/Archives/edgar/data/907687/000000000010060087/filename 1.pdf. See also The Spectranetics Corp., SEC Staff Comment Letter 1 (July 18, 2017) (“Item 4. The Solicitation or Recommendation Certain Spectranetics Forecasts, page 39 . . . [P]rovide the reconciliation required under Rule 100(a) of Regulation G”), available at https://www.sec.gov/Archives/edgar/data/789132/000000000017025180/filename1.pdf. The SEC Office of Mergers and Acquisitions applied Regulation G in these transactions which reflect the SEC’s official position. Any claim that the SEC has officially sanctioned the use of non-GAAP financial forecasts for business combinations when the Board itself created and relied on such non- GAAP forecasts to recommend a transaction such as the Proposed Transaction is incorrect. The SEC’s website provides certain unofficial guidance for certain matters, called Compliance and Disclosure Interpretations (“C&DI’s”) which through the use of Q&As reflect the views of particular SEC staff and on which certain issuers have in the past claimed an exemption from Regulation G. The SEC itself expressly disclaims C&DI’s as they are not regulations that have been reviewed by the SEC, and the SEC expressly states that they are not binding and should not be relied on. See www.sec.gov/divisions/corpfin/cfguidance.shtml. “[n]on-GAAP financial measures should not be considered in isolation from, or as a substitute for financial information presented in compliance with GAAP, and non-GAAP financial measures as presented in this proxy statement may not be comparable to similarly titled amounts used by NRE or other companies.” Proxy 62. 54. Moreover, the disclosed EBITDA and CAD were calculated using a different methodology than traditionally utilized by NRE. Id. at 64 nn.2 & 5. 55. As such, financial projections are plainly material, and shareholders would clearly want a complete and non-misleading understanding of those projections. 56. In order to cure the materially misleading nature of the projections under SEC Rule 14a-9 as a result of the omitted information on page 64, Defendants must provide a reconciliation table of the non-GAAP financial measures to the most comparable GAAP measures. The Materially Misleading Financial Analyses 57. The summary of the valuation methodologies utilized by Goldman Sachs, including the utilization of certain of the non-GAAP financial projections described above by Goldman Sachs in connection with its valuation analyses, (id. at 55) is misleading and in violation of Regulation 14a-9. The opacity concerning the Company’s internal projections renders the valuation analyses described below materially incomplete and misleading, particularly as companies formulate non-GAAP metrics differently. Once a proxy discloses internal projections relied upon by the Board, those projections must be complete and accurate. 58. With respect to Goldman Sachs’s compensation, the Proxy fails to disclose how much is contingent on the consummation of the merger. Id. at 61. 59. With respect to Goldman Sachs’s Illustrative Present Value of Future Share Price Analysis, the Proxy states that Goldman Sachs calculated the theoretical present value of NRE’s stock price based on a premium or discount to the Company’s projected net asset value (“NAV”). Id. at 57. Goldman Sachs estimated the Company’s NAV as of December 31, 2019, 2020, 2021 and 2022, and then applied a discount rate ranging from 10% to 30%. Id. Goldman Sachs then discounted those values using a discount rate of 6.1%, reflecting the cost of equity as derived by the capital asset pricing model. Id. at 58. 60. Goldman Sachs also performed an analysis on the implied present value of a future value per share of NRE common stock based on the next 12 months FFO multiples. Id. Goldman Sachs calculated the range of theoretical future values per share as of December 31, 2019, 2020, 2021 and 2022 by multiplying the next twelve months FFO multiples ranging from 14.0x to 18.0x by the estimates of NRE’s FFO for each period. Id. Goldman Sachs then discounted those values using a discount rate of 6.1%, reflecting the cost of equity as derived by the capital asset pricing model. Id. 61. The Proxy fails to disclose the projected NAVs and the inputs that went into the cost of equity, including the company-specific beta. 62. With respect to Goldman Sachs’s Illustrative Discounted Cash Flow Analysis, the Proxy states that Goldman Sachs calculated the estimated levered free cash flows that NRE was forecasted to generate for the years 2019 through 2023 and a range of terminal values calculated by applying a perpetuity growth rate ranging from 1.0% to 2.0% to a terminal year estimate of the levered free cash flow. Id. Goldman Sachs used a 6.0% to 7.0% discount rate, which reflected NRE’s cost of equity using the capital asset pricing model. Id. Goldman Sachs then divided by the number of fully diluted shares outstanding as of June 26, 2019 to get the implied per share equity value. Id. 63. The Proxy does not disclose the line items used to calculate the Company’s levered free cash flows, the range of terminal values, any of the inputs that went into calculating the Company’s cost of equity, how stock-based compensation was treated, what, if any, enterprise adjustments were made nor the number of fully diluted shares of NRE outstanding. 64. Since information was omitted, shareholders are unable to discern the veracity of Goldman Sachs’s Illustrative Discounted Cash Flow Analysis. Without further disclosure, shareholders are unable to compare Goldman Sachs’s calculations with the Company’s financial projections. The absence of any single piece of the above information renders Goldman Sachs’s Illustrative Discounted Cash Flow Analysis incomplete and misleading. Thus, the Company’s shareholders are being materially misled regarding the value of the Company. 65. As a highly-respected professor explained in one of the most thorough law review articles regarding the fundamental flaws with the valuation analyses bankers perform in support of fairness opinions, in a discounted cash flow analysis a banker takes management’s projections and then makes several key choices “each of which can significantly affect the final valuation.” Steven M. Davidoff, Fairness Opinions, 55 Am. U.L. Rev. 1557, 1576 (2006). Such choices include “the appropriate discount rate, and the terminal value . . . .” Id. (footnote omitted). As Professor Davidoff explains: There is substantial leeway to determine each of these, and any change can markedly affect the discounted cash flow value . . . The substantial discretion and lack of guidelines and standards also makes the process vulnerable to manipulation to arrive at the “right” answer for fairness. This raises a further dilemma in light of the conflicted nature of the investment banks who often provide these opinions[.] Id. at 1577-78 (footnotes omitted). 66. Thus, in order for NRE shareholders to become fully informed regarding the fairness of the Merger Consideration, the material omitted information must be disclosed to shareholders. 67. In sum, the Proxy independently violates both: (i) Regulation G, which requires a presentation and reconciliation of any non-GAAP financial to their most directly comparable GAAP equivalent; and (ii) Rule 14a-9, since the material omitted information renders certain statements, discussed above, materially incomplete and misleading. As the Proxy independently contravenes the SEC rules and regulations, Defendants violated Section 14(a) and Section 20(a) of the Exchange Act by filing the Proxy to garner votes in support of the Proposed Transaction from NRE shareholders. 68. Absent disclosure of the foregoing material information prior to the special shareholder meeting to vote on the Proposed Transaction, Plaintiff and the other members of the Class will not be able to make a fully-informed decision regarding whether to vote in favor of the Proposed Transaction, and they are thus threatened with irreparable harm, warranting the injunctive relief sought herein. 69. Further, failure to remedy the deficient Proxy and consummate the Proposed Transaction will directly and proximately cause damages and actual economic loss to shareholders (i.e. the difference between the value to be received as a result of the Proposed Transaction and the true value of their shares prior to the merger), in an amount to be determined at trial, to Plaintiff and the Class. COUNT I (Against All Defendants for Violations of Section 14(a) of the Exchange Act and 17 C.F.R. § 244.100 Promulgated Thereunder) 70. Plaintiff incorporates each and every allegation set forth above as if fully set forth 71. Section 14(a)(1) of the Exchange Act makes it “unlawful for any person, by the use of the mails or by any means or instrumentality of interstate commerce or of any facility of a national securities exchange or otherwise, in contravention of such rules and regulations as the Commission may prescribe as necessary or appropriate in the public interest or for the protection of investors, to solicit or to permit the use of his name to solicit any proxy or consent or authorization in respect of any security (other than an exempted security) registered pursuant to section 78l of this title.” 15 U.S.C. § 78n(a)(1). 72. As set forth above, the Proxy omits information required by SEC Regulation G, 17 C.F.R. § 244.100, which independently violates Section 14(a). SEC Regulation G, among other things, requires an issuer that chooses to disclose a non-GAAP measure to provide a presentation of the “most directly comparable” GAAP measure and a reconciliation “by schedule or other clearly understandable method” of the non-GAAP measure to the “most comparable” GAAP measure. 17 C.F.R. § 244.100(a). 73. The failure to reconcile the non-GAAP financial measures included in the Proxy violates Regulation G and constitutes a violation of Section 14(a). 74. As a direct and proximate result of the dissemination of the false and/or misleading Proxy Defendants used to recommend that shareholders approve the Proposed Transaction, Plaintiff and the Class will suffer damages and actual economic losses (i.e. the difference between the value they will receive as a result of the Proposed Transaction and the true value of their shares prior to the merger) in an amount to be determined at trial and are entitled to such equitable relief as the Court deems appropriate, including rescissory damages. COUNT II (Against All Defendants for Violations of Section 14(a) of the Exchange Act and Rule 14a-9 Promulgated Thereunder) 75. Plaintiff incorporates each and every allegation set forth above as if fully set forth 76. SEC Rule 14a-9 prohibits the solicitation of shareholder votes in registration statements that contain “any statement which, at the time and in the light of the circumstances under which it is made, is false or misleading with respect to any material fact, or which omits to state any material fact necessary in order to make the statements therein not false or misleading[.]” 17 C.F.R. § 240.14a-9(a). 77. Regulation G similarly prohibits the solicitation of shareholder votes by “mak[ing] public a non-GAAP financial measure that, taken together with the information accompanying that measure . . . contains an untrue statement of a material fact or omits to state a material fact necessary in order to make the presentation of the non-GAAP financial measure . . . not misleading.” 17 C.F.R. § 244.100(b) (emphasis added). 78. Defendants have issued the Proxy with the intention of soliciting shareholder support for the Proposed Transaction. Each of the Defendants reviewed and authorized the dissemination of the Proxy, which fails to provide critical information regarding, amongst other things, the financial projections for the Company. 79. In so doing, Defendants made untrue statements of fact and/or omitted material facts necessary to make the statements made not misleading. Each of the Individual Defendants, by virtue of their roles as directors and/or officers, were aware of the omitted information but failed to disclose such information, in violation of Section 14(a). The Individual Defendants were therefore negligent, as they had reasonable grounds to believe material facts existed that were misstated or omitted from the Proxy but nonetheless failed to obtain and disclose such information to shareholders although they could have done so without extraordinary effort. 80. The Individual Defendants knew or were negligent in not knowing that the Proxy is materially misleading and omits material facts that are necessary to render it not misleading. The Individual Defendants undoubtedly reviewed and relied upon the omitted information identified above in connection with their decision to approve and recommend the Proposed Transaction. 81. The Individual Defendants knew or were negligent in not knowing that the material information identified above has been omitted from the Proxy, rendering the sections of the Proxy identified above to be materially incomplete and misleading. 82. The Individual Defendants were, at the very least, negligent in preparing and reviewing the Proxy. The preparation of a registration statement by corporate insiders containing materially false or misleading statements or omitting a material fact constitutes negligence. The Individual Defendants were negligent in choosing to omit material information from the Proxy or failing to notice the material omissions in the Proxy upon reviewing it, which they were required to do carefully as the Company’s directors. Indeed, the Individual Defendants were intricately involved in the process leading up to the signing of the Merger Agreement and the preparation of the Company’s financial projections. 83. NRE is also deemed negligent as a result of the Individual Defendants’ negligence in preparing and reviewing the Proxy. 84. The misrepresentations and omissions in the Proxy are material to Plaintiff and the Class, who will be deprived of their right to cast an informed vote if such misrepresentations and omissions are not corrected prior to the vote on the Proposed Transaction. 85. As a direct and proximate result of the dissemination of the false and/or misleading Proxy Defendants used to recommend that shareholders approve the Proposed Transaction, Plaintiff and the Class will suffer damages and actual economic losses (i.e. the difference between the value they will receive as a result of the Proposed Transaction and the true value of their shares prior to the merger) in an amount to be determined at trial and are entitled to such equitable relief as the Court deems appropriate, including rescissory damages. COUNT III (Against the Individual Defendants for Violations of Section 20(a) of the Exchange Act) 86. Plaintiff incorporates each and every allegation set forth above as if fully set forth 87. The Individual Defendants acted as controlling persons of NRE within the meaning of Section 20(a) of the Exchange Act as alleged herein. By virtue of their positions as directors and/or officers of NRE, and participation in and/or awareness of the Company’s operations and/or intimate knowledge of the incomplete and misleading statements contained in the Proxy filed with the SEC, they had the power to influence and control and did influence and control, directly or indirectly, the decision making of the Company, including the content and dissemination of the various statements that Plaintiff contends are materially incomplete and misleading. 88. Each of the Individual Defendants was provided with or had unlimited access to copies of the Proxy and other statements alleged by Plaintiff to be misleading prior to and/or shortly after these statements were issued and had the ability to prevent the issuance of the statements or cause the statements to be corrected. 89. In particular, each of the Individual Defendants had direct and supervisory involvement in the day-to-day operations of the Company and, therefore, is presumed to have had the power to control or influence the particular transactions giving rise to the Exchange Act violations alleged herein and exercised the same. The Proxy at issue contains the unanimous recommendation of each of the Individual Defendants to approve the Proposed Transaction. They were thus directly involved in preparing the Proxy. 90. In addition, as the Proxy sets forth at length, and as described herein, the Individual Defendants were involved in negotiating, reviewing, and approving the Merger Agreement. The Proxy purports to describe the various issues and information that the Individual Defendants reviewed and considered. The Individual Defendants participated in drafting and/or gave their input on the content of those descriptions. 91. By virtue of the foregoing, the Individual Defendants have violated Section 20(a) of the Exchange Act. 92. As set forth above, the Individual Defendants had the ability to exercise control over and did control a person or persons who have each violated Section 14(a) and Rule 14a-9 by their acts and omissions as alleged herein. By virtue of their positions as controlling persons, these Defendants are liable pursuant to Section 20(a) of the Exchange Act. As a direct and proximate result of Individual Defendants’ conduct, Plaintiff and the Class will be irreparably harmed. PRAYER FOR RELIEF WHEREFORE, Plaintiff prays for judgment and relief as follows: A. Declaring that this action is properly maintainable as a Class Action and certifying Plaintiff as Class Representative and his counsel as Class Counsel; B. Enjoining Defendants and all persons acting in concert with them from proceeding with the shareholder vote on the Proposed Transaction or consummating the Proposed Transaction, unless and until the Company discloses the material information discussed above which has been omitted from the Proxy; C. Directing Defendants to account to Plaintiff and the Class for all damages sustained as a result of their wrongdoing and to award damages arising from proceeding with the Proposed Transaction; D. Awarding Plaintiff the costs and disbursements of this action, including reasonable attorneys’ and expert fees and expenses; and E. Granting such other and further relief as this Court may deem just and proper. JURY DEMAND Plaintiff demands a trial by jury on all issues so triable. Dated: August 23, 2019 Respectfully submitted, FARUQI & FARUQI, LLP By: /s/ James M. Wilson, Jr. Nadeem Faruqi James M. Wilson, Jr. 685 Third Avenue, 26th Floor New York, NY 10017 Tel.: (212) 983-9330 Fax: (212) 983-9331 Email: [email protected] [email protected] Counsel for Plaintiff
securities
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UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF FLORIDA TAMPA DIVISION MILTON ROBLES and DAYRA RIVERA, individually and on behalf of all others similarly situated, Plaintiff, v. Case No.: 8:19-cv-2713-T-02AAS LOWE’S HOME CENTERS, LLC, Defendant. ____________________________________/ FIRST AMENDED CLASS ACTION COMPLAINT 1. Pursuant to Fed.R.Civ.P. 15(a)(1)(B), Named Plaintiffs Milton Robles and Dayra Rivera (“Plaintiffs”), file this First Amended Class Action Complaint alleging Defendant Lowe’s Home Centers, LLC (“Lowe’s” or “Defendant”) violated the Employee Retirement Income Security Act of 1974 (“ERISA”), as amended by the Consolidated Omnibus Budget Reconciliation Act of 1985 (“COBRA”), by failing to provide them with a COBRA notice that complies with the law. 2. Despite having access to the Department of Labor’s Model COBRA form, a copy of which is attached as Exhibit A, Lowe’s chose not to use the model form— presumably to save Lowe’s money by pushing terminated employees away from electing COBRA.1 3. Put another way, instead of utilizing the DOL Model Notice and sending a single COBRA notice “written in a manner calculated to be understood by the average plan participant” containing all required by law, to save money Lowe’s instead opted to break the information into 1 In fact, according to one Congressional research service study, “…[The] average claim costs for COBRA beneficiaries exceeded the average claim for an active employee by 53%. The average annual health insurance cost per active employee was $7,190, and the COBRA cost was $10,988.14. The Spencer & Associates analysts contend that this indicates that the COBRA population is sicker than active-covered employees and that the 2% administrative fee allowed in the law is insufficient to offset the difference in actual claims costs.” Health Insurance Continuation Coverage Under COBRA, Congressional Research Service, Janet Kinzer, July 11, 2013. 1 multiple documents, mailed separately under different cover, containing bits and pieces of information on COBRA, both of which are still missing critical information. In fact, the DOL Model Notice was designed to avoid precisely the issues caused by Lowe’s confusing and piecemeal COBRA rights notification process. 4. The deficient COBRA notices at issue in this lawsuit both confused and misled Plaintiffs. It also caused Plaintiffs economic injuries in the form of lost health insurance and unpaid medical bills, as well as informational injuries. 5. Lowe’s, the plan sponsor and plan administrator of the Lowe’s Welfare Plan (“Plan”), has repeatedly violated ERISA by failing to provide participants and beneficiaries in the Plan with adequate notice, as prescribed by COBRA, of their right to continue their health coverage upon the occurrence of a “qualifying event” as defined by the statute. 6. Defendant’s COBRA notice and process violates the law. Rather than including all information required by law in a single notice, written in a manner calculated to be understood by the average plan participant, Defendant’s COBRA notification process instead offers only part of the legally required information in haphazard and piece-meal fashion. 7. For example, Defendant’s “COBRA Continuation Coverage Enrollment Notice,” sent to Named Plaintiff Milton Robles on May 15, 2019 and attached as Exhibit B, violates 29 C.F.R. § 2590.606-4(b)(4)(v) because Exhibit B itself never actually explains how to enroll in COBRA, nor does it bother including a physical election form (both of which the model Department of Labor form includes). 8. Instead, Exhibit B merely directs plan participants to a “catch-all” general H.R. phone number to enroll in COBRA, and website, operated by a third-party guised as Lowe’s benefits department, rather than explaining how to actually enroll in COBRA. But Exhibit B contains no instructions on how to actually enroll if one calls the phone number, or when one visits the website. 2 This is particularly problematic considering Exhibit B actually does, in fact, contain specific instructions on how to use the website to access the Summary of Benefits and Coverage available on the same website. Thus, it defies logic for the same document -- which purports to be a “COBRA enrollment notice” -- not to also contain instructions on how to enroll in COBRA. 9. Additionally, Exhibit B violates 29 C.F.R. § 2590.606–4(b)(4)(xii) because it fails to include an address indicating where COBRA payments should be mailed. It also violates 29 C.F.R. § 2590.606-4(b)(4)(i) because it fails to identify the plan administrator. And, Exhibit B violates 29 C.F.R. § 2590.606–4(b)(4)(xii) because it fails to include information on how COBRA coverage can be lost prematurely, including, for example, because of late payments. Furthermore, Exhibit B violates 29 C.F.R. § 2590.606-4(b)(4)(vi) because it fails to provide all required explanatory information. 10. Because Exhibit B omits the above critical pieces of information, it collectively violates 29 C.F.R. § 2590.606–4(b)(4), which requires the plan administrator of a group-health plan to provide a COBRA notice “written in a manner calculated to be understood by the average plan participant.” Without information on how to elect COBRA, or where to send payments, or who is the Plan Administrator, or what happens if timely payments are not made, Defendant’s COBRA enrollment notice simply is not written in a manner calculated to be understood by the average plan participant. 11. To compound the confusion, Defendant sent Plaintiffs a second letter, attached as Exhibit C, containing information on COBRA in a document labeled “Important Information About Your COBRA Continuation Coverage.” The two documents were mailed under separate cover, only further adding to the confusion. And, while Exhibit C contains some of the information missing from Exhibit B, it does not contain all of it. 12. As a result of receiving the COBRA enrollment notice, and the subsequent letter 3 attached as Exhibit C, Plaintiffs failed to understand the notice and, thus, Plaintiffs could not make an informed decision about their health insurance and lost health coverage. 13. Plaintiffs suffered a tangible injury in the form of economic loss, specifically the loss of insurance coverage and incurred medical bills, due to Lowe’s deficient COBRA forms. In addition to a paycheck, health insurance is one of the most valuable things employees get in exchange for working for an employer like Lowe’s. Insurance coverage has a monetary value, the loss of which is a tangible and an economic injury. 14. And, not only did Plaintiffs lose their insurance coverage, not only did Plaintiffs lose their insurance coverage, after Plaintiff Dayra Rivera lost her insurance she incurred medical bills resulting in further economic injury. Likewise, because Plaintiff Milton Robles lost his health insurance due to Defendant’s deficient COBRA notice, he endured sickness without receiving much-needed medical care because he had no health insurance to pay for treatment. 15. Lowe’s deficient COBRA notice also caused Plaintiffs an informational injury when Lowe’s failed to provide them with information to which they were entitled to by statute, namely a compliant COBRA election notice containing all information required by 29 C.F.R. § 2590.606- 4(b)(4) and 29 U.S.C. § 1166(a). Through ERISA and then COBRA, Congress created a right—the right to receive the required COBRA election notice—and an injury—not receiving a proper election notice with information required by 29 C.F.R. § 2590.606-4(b)(4) and 29 U.S.C. § 1166(a). Lowe’s injured Plaintiffs and the class members they seek to represent by failing to provide all information in its notice required by COBRA. 16. As a result of these violations, which threaten Class Members’ ability to maintain their health coverage, Plaintiffs seek statutory penalties, injunctive relief, attorneys’ fees, costs and expenses, and other appropriate relief as set forth herein and provided by law. 4 JURISDICTION, VENUE, AND PARTIES 17. This Court has jurisdiction over this action pursuant to 29 U.S.C. § 1132(e) and (f), and also pursuant to 28 U.S.C. §§ 1331 and 1355. 18. Venue is proper in this District pursuant to 29 U.S.C. § 1132(e)(2). Additionally, ERISA § 502(e)(2) provides that venue is proper “where the plan is administered, where the breach took place, or where a defendant resides or may be found.” 29 U.S.C. § 1132(e)(2). Because the breach at issue took place in this District, venue is also proper. 19. Plaintiffs are former employees of Defendant. Both were covered under Defendant’s Health Plan, making both participants/beneficiaries under the Plan. 20. Both Plaintiffs experienced a qualifying event within the meaning of 29 U.S.C. § 1163(2), rendering them qualified beneficiaries of the Plan pursuant to 29 U.S.C. § 1167(3). 21. Defendant is a foreign corporation but is registered to do business in the State of Florida. Defendant employed more than 20 employees who were members of the Plan in each year from 2012 to 2018. 22. Defendant is the Plan sponsor within the meaning of 29 U.S.C. §1002(16)(B), and the administrator of the Plan within the meaning of 29 U.S.C. § 1002(16)(A). The Plan provides medical benefits to employees and their beneficiaries, and is an employee welfare benefit plan within the meaning of 29 U.S.C. § 1002(1) and a group health plan within the meaning of 29 U.S.C. § 1167(1). FACTUAL ALLEGATIONS COBRA Notice Requirements 23. The COBRA amendments to ERISA included certain provisions relating to continuation of health coverage upon termination of employment or another “qualifying event” as 5 defined by the statute. 24. Among other things, COBRA requires the plan sponsor of each group health plan normally employing more than 20 employees on a typical business day during the preceding year to provide “each qualified beneficiary who would lose coverage under the plan as a result of a qualifying event … to elect, within the election period, continuation coverage under the plan.” 29 U.S.C. § 1161. 25. Notice is of enormous importance. The COBRA notification requirement exists because employees are not expected to know instinctively of their right to continue their healthcare coverage. 26. Moreover, existing case law makes it ostensibly clear that notice is not only required to be delivered to covered employees but to qualifying beneficiaries, as well. 27. COBRA further requires the administrator of such a group health plan to provide notice to any qualified beneficiary of their continuation of coverage rights under COBRA upon the occurrence of a qualifying event. 29 U.S.C. § 1166(a)(4). This notice must be “[i]n accordance with the regulations prescribed by the Secretary” of Labor. 29 U.S.C. § 1166(a). 29. To facilitate compliance with notice obligations, the United States Department of Labor (“DOL”) has issued a Model COBRA Continuation Coverage Election Notice (“Model Notice”), which is included in the Appendix to 29 C.F.R. § 2590.606-4. A copy of this Model Notice is attached hereto as Exhibit A. The DOL website states that the DOL “will consider use of the model election notice, appropriately completed, good faith compliance with the election notice content requirements of COBRA.” 30. In the event that a plan administrator declines to use the Model Notice and fails to meet the notice requirements of 29 U.S.C. § 1166 and 29 C.F.R. § 2590.606-4, the administrator is subject to statutory penalties of up to $110 per participant or beneficiary per day 6 from the date of such failure. 29 U.S.C. § 1132(c)(1). In addition, the Court may order such other relief as it deems proper, including but not limited to injunctive relief pursuant to 29 U.S.C. § 1132(a)(3) and payment of attorneys’ fees and expenses pursuant to 29 U.S.C. § 1132(g)(1). Such is the case here. Defendant failed to use the Model Notice and failed to meet the notice requirements of 29 U.S.C. § 1166 and 29 C.F.R. § 2590.606-4, as set forth below. Defendant’s Notice Is Inadequate and Fails to Comply with COBRA 31. Defendant partially adhered to the Model Notice provided by the Secretary of Labor, but only to the extent that served Defendant’s best interests, as critical parts are omitted or altered in violation of 29 C.F.R. § 2590.606-4. Among other things: a. Defendant’s COBRA forms violate 29 C.F.R. § 2590.606-4(b)(4)(v) because the notice itself never actually explains how to enroll in COBRA, nor does it bother including a physical election form (both of which the model Department of Labor form includes); b. Exhibit B violates 29 C.F.R. § 2590.606-4(b)(4)(xii) because it fails to provide the address to which payments should be sent; c. Defendant’s COBRA forms violate 29 C.F.R. § 2590.606-4(b)(4)(i) because they fail to provide the name, address and telephone number of the party responsible under the plan for administration of continuation coverage benefits, including as to both the Plan Administrator and COBRA Administrator; d. Defendant’s COBRA forms violate 29 C.F.R. § 2590.606-4(b)(4)(xii) because it fails to include information stating that a participant may prematurely lose COBRA coverage (if, for instance, the participant becomes covered under another group health plan, becomes Medicare eligible or fails to make timely payment); e. Defendant’s COBRA forms violate 29 C.F.R. § 2590.606-4(b)(4)(vi) because it fails to provide all required explanatory information. For example, there is no explanation that a qualified beneficiary’s decision whether to elect continuation coverage will affect the future rights of qualified beneficiaries to portability of group health coverage, guaranteed access to individual health coverage, and special enrollment under part 7 of title I of the Act; and, finally, f. Defendant’s COBRA forms violate 29 C.F.R. § 2590.606-4(b)(4) because Defendant has failed to provide a notice written in a manner 7 calculated to be understood by the average plan participant. 32. Defendant’s COBRA notice confused Plaintiffs and resulted in their inability to make an informed decision as to electing COBRA continuation coverage. In fact, Plaintiffs did not understand the notice and, further, Plaintiffs were unable to elect COBRA because of the confusing and incomplete Lowe’s COBRA notice. For example, the COBRA’s notice omission of a payment address left them without information on where to mail payment if elected. Similarly, Exhibit B failed to sufficiently explain how to enroll in COBRA. 33. Defendant’s attempt to cure the above deficiencies with a separate COBRA form, attached as Exhibit C, only adds to the confusion. As a result, Plaintiffs could not make an informed decision about their health insurance and lost health coverage. Plaintiff Milton Robles 34. Named Plaintiff Milton Robles is a former long-time employee of Defendant and father of three children. 35. He began working for Defendant on October 26, 209, until his abrupt termination on May 6, 2019, when he was fired missing work while taking care of his sick fifteen year-old daughter. Plaintiff Robles was not fired for gross misconduct. 36. Importantly, while Plaintiff Robles was a participant in Defendant’s insurance Plan, his wife and three young daughters (ages 2, 13, and 15 at the time) were also covered by part of the plan, making them Plan beneficiaries. 37. As a result of his termination on May 6, 2019, Plaintiff Robles experienced a qualifying event as defined by 29 U.S.C. § 1163(2). 38. Following this qualifying event, Defendant caused its COBRA Administrator, Alight Solutions, to mail Plaintiff Robles the deficient COBRA enrollment notice attached hereto as Exhibit B. Also, Defendant mailed to Plaintiff its “Important Information About Your COBRA 8 Continuation Coverage”, containing some – but not all – of the information missing from its COBRA enrollment notice. 39. The deficient COBRA notice that Plaintiff Robles received was violative of COBRA’s mandates for the reasons set forth herein. 40. Defendant has in place no administrative remedies Plaintiff Robles was required to exhaust prior to bringing suit. 41. Additionally, because no such administrative remedies exist, any attempt to exhaust the same would have been futile. 42. Plaintiff Robles suffered a tangible injury in the form of economic loss, specifically the loss of insurance coverage, due to Defendant’s deficient COBRA election notice. 43. Additionally, after Plaintiff Robles lost his health insurance he suffered further injury when he refrained from seeking medical treatment – despite having an illness requiring medical treatment – because he lost his health insurance due to Defendant’s deficient COBRA notice. 44. Finally, Plaintiff Robles suffered an informational injury as a result of Defendant’s COBRA notice because he was never provided all information to which she was entitled by 29 C.F.R. § 2590.606-4(b). Plaintiff Dayra Rivera 45. Plaintiff Dayra Rivera worked for Defendant beginning in March 2018, and, during that time, was also a participant in Defendant’s health plan. 46. During her employment with Defendant, Plaintiff Dayra Rivera suffered an injury on the job and was unable to continue working. Importantly, she was not terminated for gross misconduct. 47. Thus, when she was injured, Defendant cancelled her health plan benefits and Plaintiff experienced a qualifying event per 29 U.S.C. § 1163(2). 9 48. Following this qualifying event, Defendant caused its COBRA Administrator, Alight Solutions, to mail Plaintiff the deficient COBRA enrollment notice attached hereto as Exhibit B. Also, Defendant mailed to Plaintiff Dayra Rivera the attached “Important Information About Your COBRA Continuation Coverage”, containing some – but not all – of the information missing from its COBRA enrollment notice. 49. The deficient COBRA notice that Plaintiff Dayra Rivera received was violative of COBRA’s mandates for the reasons set forth herein. 50. Defendant has in place no administrative remedies Plaintiff were required to exhaust prior to bringing suit. 51. Additionally, because no such administrative remedies exist, any attempt to exhaust the same would have been futile. 52. Plaintiff Dayra Rivera suffered a tangible injury in the form of economic loss, specifically the loss of insurance coverage and incurred medical bills, due to Defendant’s deficient COBRA election notice. 53. Additionally, after Plaintiff Dayra Rivera lost her insurance because of Defendant’s deficient COBRA notice she incurred medical bills resulting in further economic injury. 54. Finally, Plaintiff Dayra Rivera suffered an informational injury as a result of Defendant’s COBRA notice because she was never provided all information to which she was entitled by 29 C.F.R. § 2590.606-4(b). 55. Defendant has in place no administrative remedies Plaintiffs were required to exhaust prior to bringing suit. 56. Additionally, because no such administrative remedies exist, any attempt to exhaust the same would have been futile. 10 Violation of 29 C.F.R. 29 C.F.R. § 2590.606-4(b)(4)(v) Failure to explain how to enroll in COBRA 57. The governing statute clearly requires that “[t]he notice … shall be written in a manner calculated to be understood by the average plan participant and shall contain the following information:…(v) [a]n explanation of the plan's procedures for electing continuation coverage, including an explanation of the time period during which the election must be made, and the date by which the election must be made.” 29 C.F.R. § 2590.606-4(b)(4)(v). 58. As a threshold matter, Exhibit B, Defendant’s COBRA enrollment notices fail to adequately explain the procedures for electing coverage. Neither does Exhibit C. By failing to including explain the procedures for electing coverage, Defendant interfered with Plaintiffs’ ability to elect COBRA continuation coverage. And, furthermore, by failing to adequately explain the procedures for electing coverage, Lowe’s prevented Plaintiffs from understanding their rights under COBRA and how to make an informed decision about continuation coverage. 59. Instead, Defendant’s COBRA enrollment notice merely directs plan participants to a general phone number, and website, rather than explaining how to actually enroll in COBRA. To further compound the confusion, the Lowe’s COBRA enrollment notice contains no instructions on how to actually enroll if one calls the phone number, or visits the website. The telephone number provided by Lowe’s in its COBRA enrollment notice is a “catch-all” number individuals can call with questions about anything benefit-related, including retirement funds, etc., as is the website. 60. This “catch-all” number is actually a phone number to a third-party administrator, Alight Solutions (an entity never identified in the COBRA notice), as is the website. 61. A “catch-all” number provided by Defendant and then routed to a third-party call center designed to answer anything HR-related simply cannot meet the strict informational statutory requirements of 29 C.F.R. § 2590.606-4(b)(4)(v) required of all COBRA notices as to enrollment. 11 The same is true as to the generic website link provided. Merely directing individuals to a website link and assuming he/she will be able to figure out how to enroll in COBRA once the website is visited simply is very different than actually explaining how to enroll in COBRA. 62. Unlike the Lowe’s COBRA notice, the Model DOL notice provides a near fool-proof way to elect COBRA coverage by providing a physical election form to mail in, the date it is due, the name and address to where election forms should be sent, spaces for the names, social security numbers, and type of coverage elected by each plan participant or beneficiary. (Exhibit A, p. 7). 63. Lowe’s COBRA enrollment notice simply does not contain “an explanation of the plan’s procedures for electing continuation coverage, including an explanation of the time period during which the election must be made, and the date by which the election must be made” as required by 29 C.F.R. § 2590.606-4(b)(4)(v). Merely telling Plaintiffs and the putative class members to call a generic 1-800 number, or visit a catch-all website, operated by a third-party and hope they are able to figure out how to enroll after they call is not what is legally required in a COBRA notice. Instead, the notice itself must contain information on how to enroll. Lowe’s simply does not. Violation of 29 C.F.R. § 2590.606-4(b)(4)(xii) – Failure to provide the address to which payments should be sent 64. Defendant is specifically required to include in its notice the address to which payments should be sent. 29 C.F.R. § 2590.606-4(b)(4)(xii). Exhibit B simply does not include this information. 65. The COBRA enrollment notice provided to Plaintiff states “Once enrolled, you’ll receive your first bill for the cost of continuing coverage from the date your coverage ended through the end of the month in which you make your COBRA/continuation coverage election. You must submit your first payment within 45 days of when you elected COBRA/continuation 12 coverage.” (Exhibit B, p. 4). Remarkably, however, the notice fails to actually state where payments are to be sent. This is a per se violation of 29 C.F.R. § 2590.606-4(b)(4)(xii), which on its face requires all COBRA notices include “the address to which payments should be sent.” 66. Defendant’s attempt to cure this deficiency by providing a mailing address for payment in Exhibit C only demonstrates that Defendant knows this information must be disclosed. But this piecemeal strategy for separating COBRA information does not comport with the law. Rather, as demonstrated by the Model DOL COBRA notice, which is a single cohesive document, 29 C.F.R. § 2590.606-4(b)(4)(xii) contemplates providing the statutorily required information in “a” COBRA “notice” (singular), rather than in multiple documents which must be read in conjunction with one another for plan participants/beneficiaries to glean the necessary information from. 67. Without this information Plaintiffs are left ready and willing, but unable, to properly enroll and maintain continuation coverage. 68. A misrepresentation is material if there is a substantial likelihood that it would mislead a reasonable employee in making an adequately informed decision. Without knowing where to send payment in Exhibit B, Plaintiffs were misled as to how to enroll in COBRA. 69. Because of the foregoing deficiencies, Defendant’s COBRA notice is insufficient. Defendant has misled Plaintiffs about the material parameters and procedures surrounding their right to elect Cobra coverage, failing to comply with the requirements made clear by the Code of Federal Regulations. Violation of 29 C.F.R. § 2590.606-4(b)(4)(xii) – Failure to Include Information On Prematurely Losing COBRA coverage 70. Defendant is specifically required to include in its notice the consequences of delayed payment and non-payment, as well as information on what happens if a participant becomes 13 covered under another group health plan, becomes Medicare eligible. 29 C.F.R. § 2590.606- 4(b)(4)(xii). 71. Exhibit B fails to include this information. This is particularly problematic here considering that Exhibit B also fails to include where to mail payment. Thus, not only were Plaintiffs and the putative class members not provided with information on where to send payment in Exhibit B, they were deprived of the statutorily-required information on the consequences of not making the timely payments for which they had no mailing address. 72. Providing this information piece-meal in a separate follow-up letter, attached as Exhibit C, does not comport with the law as Plaintiffs and the putative class members should not be required to read multiple letters in conjunction with each other in order to understand their rights, including where to send payment. Violation of 29 C.F.R. § 2590.606-4(b)(4)(vi) – Failure to Include Explanatory Information 73. Exhibit B violates 29 C.F.R. § 2590.606-4(b)(4)(vi) because it fails to provide all required explanatory information. 74. For example, there is simply no explanation that a qualified beneficiary’s decision whether to elect continuation coverage will affect the future rights of qualified beneficiaries to portability of group health coverage, guaranteed access to individual health coverage, and special enrollment under part 7 of title I of the Act. Violation of 29 C.F.R. § 2590.606-4(b)(4)(i) – Failure to Identify Plan Administrator 75. Plaintiffs were unable -- based on the content or Exhibits B and/or C -- to ascertain the name, address and telephone number of the party responsible under the plan for the administration of continuation coverage benefits. 76. Defendant was required to provide “in a manner calculated to be understood by the average plan participant ... the name, address and telephone number of the party responsible 14 under the plan for administration of continuation coverage benefits.” 29 C.F.R. § 2590.606- 4(b)(4)(i). 77. Defendant’s Notice, Exhibit B, fails to comply with this straightforward requirement. Nor does Exhibit C contain this information. 78. Identifying who acted is the Plan Administrator is absolutely critical to know because “the plan administrator bears the burden of proving that adequate COBRA notification was given to the employee.” Griffin v. Neptune Tech. Group, 2015 U.S. Dist. LEXIS 48000, 2015 WL 1635939, *9 (M.D. Ala. Apr. 13, 2015); (citing to Hoffman v. R.F. Group, 2015 U.S. Dist. LEXIS 88598, *12, 2015 WL 4139084 (M.D. Fla. May 20, 2015). Lowe’s notice omits this critical and legally required information. Violation of 29 C.F.R. § 2590.606-4(b)(4) – Failure to Provide COBRA Notice Written in a Manner Calculated “To Be Understood By the Average Plan Participant” 79. By failing to adequately explain the procedures for electing coverage, as required by 29 C.F.R. § 2590.606-4(b)(4)(v), coupled with the complete omission from Exhibit B of how to actually enroll in COBRA, where to send payment, the consequences for untimely payments, failure to include all required explanatory information, and even who the Plan Administrator is/was, Defendant cumulatively violated 29 C.F.R. § 2590.606- 4(b)(4). This particular section mandates that employers, like Defendant, must provide a notice of continuation coverage written in a manner calculated “to be understood by the average plan participant.” Without the aforementioned critical pieces of, Defendant’s COBRA notice cannot be said to be written in a manner calculated “to be understood by the average plan participant.” Thus, Defendant violated 29 C.F.R. § 2590.606- 4(b)(4)(v). CLASS ACTION ALLEGATIONS 80. Plaintiffs bring this action as a class action pursuant to the Federal Rules of Civil 15 Procedure on behalf of the following persons: All participants and beneficiaries in the Defendant’s Health Plan who were sent a COBRA notice by Defendant, in the form attached as Exhibit B, during the applicable statute of limitations period as a result of a qualifying event, as determined by Defendant’s records, and did not elect continuation coverage. 81. No administrative remedies exist as a prerequisite to Plaintiffs’ claims on behalf of the Putative Class. As such, any efforts related to exhausting such non-existent remedies would be 82. Numerosity: The Class is so numerous that joinder of all Class members is impracticable. On information and belief thousands of individuals satisfy the definition of the 83. Typicality: Plaintiffs’ claims are typical of the Class. The COBRA notice that Defendant sent to Plaintiffs was a form notice that was uniformly provided to all Class members. As such, the COBRA notice that Plaintiffs received were typical of the COBRA notices that other Class Members received and suffered from the same deficiencies. 84. Adequacy: Plaintiffs will fairly and adequately protect the interests of the Class members, he has no interests antagonistic to the class, and has retained counsel experienced in complex class action litigation. 85. Commonality: Common questions of law and fact exist as to all members of the Class and predominate over any questions solely affecting individual members of the Class, including but not limited to: a. Whether the Plan is a group health plan within the meaning of 29 U.S.C. § 1167(1). b. Whether Defendant’s COBRA notice complied with the requirements of 29 16 U.S.C. § 1166(a) and 29 C.F.R. § 2590.606-4; c. Whether statutory penalties should be imposed against Defendant under 29 U.S.C. § 1132(c)(1) for failing to comply with COBRA notice requirements, and if so, in what amount; d. The appropriateness and proper form of any injunctive relief or other equitable relief pursuant to 29 U.S.C. § 1132(a)(3); and e. Whether (and the extent to which) other relief should be granted based on Defendant’s failure to comply with COBRA notice requirements. 86. Class Members do not have an interest in pursuing separate individual actions against Defendant, as the amount of each Class Member’s individual claims is relatively small compared to the expense and burden of individual prosecution. Class certification also will obviate the need for unduly duplicative litigation that might result in inconsistent judgments concerning Defendant’s practices and the adequacy of its COBRA notice. Moreover, management of this action as a class action will not present any likely difficulties. In the interests of justice and judicial efficiency, it would be desirable to concentrate the litigation of all Class Members’ claims in a single action. 87. Plaintiffs intend to send notice to all Class Members to the extent required the Federal Rules of Civil Procedure. The names and addresses of the Class Members are available from Defendant’s records, as well as from Defendant’s third-party administrator, Alight Solutions. CLASS CLAIM I FOR RELIEF Violation of 29 U.S.C. § 1166(a) and 29 C.F.R. § 2590.606-4 88. Plaintiff reincorporates by reference paragraphs 1-16, 17-22, 31-87 from above. 89. The Plan is a group health plan within the meaning of 29 U.S.C. § 1167(1). 17 90. Defendant is the plan sponsor and plan administrator of the Plan and was subject to the continuation of coverage and notice requirements of COBRA. 91. Plaintiffs and the other members of the Class experienced a “qualifying event” as defined by 29 U.S.C. § 1163, and Defendant was aware that they had experienced such a qualifying 92. On account of such qualifying event, Defendant sent Plaintiffs and the Class Members a COBRA notice in the form attached hereto. 93. The COBRA notice that Defendant sent to Plaintiffs and other Class Members violated 29 U.S.C. § 1166(a) and 29 C.F.R. § 2590.606-4 for the reasons set forth above (among other reasons). 94. These violations were material and willful. 95. Defendant knew that its notice was inconsistent with the Secretary of Labor’s Model Notice and failed to comply with 29 U.S.C. § 1166(a) and 29 C.F.R. § 2590.606-4, but chose to use a non-compliant notice in deliberate or reckless disregard of the rights of Plaintiffs and other Class Members. PRAYER FOR RELIEF WHEREFORE, Plaintiffs, individually and on behalf of the Class, pray for relief as follows: a. Designating Plaintiffs’ counsel as counsel for the Class; b. Issuing proper notice to the Class at Defendant’s expense; c. Declaring that the COBRA notice sent by Defendant to Plaintiffs and other Class Members violated 29 U.S.C. § 1166(a) and 29 C.F.R. § 2590.606-4; d. Awarding appropriate equitable relief pursuant to 29 U.S.C. § 1132(a)(3), including but not limited to an order enjoining Defendant from continuing to use its defective COBRA notice and requiring Defendant to send corrective notices; 18 e. Awarding statutory penalties to the Class pursuant to 29 U.S.C. § 1132(c)(1) and 29 C.F.R. § 2575.502c-1 in the amount of $110 per day for each Class Member who was sent a defective COBRA notice by Defendant; f. Awarding attorneys’ fees, costs and expenses to Plaintiffs’ counsel as provided by 29 U.S.C. § 1132(g)(1) and other applicable law; and g. Granting such other and further relief, in law or equity, as this Court deems appropriate. h. Designating Plaintiffs’ counsel as counsel for the Class; i. Issuing proper notice to the Class at Defendant’s expense; j. Declaring that the COBRA notice sent by Defendant to Plaintiffs and other Class Members violated 29 U.S.C. § 1166(a) and 29 C.F.R. § 2590.606-4; k. Awarding appropriate equitable relief pursuant to 29 U.S.C. § 1132(a)(3), including but not limited to an order enjoining Defendant from continuing to use its defective COBRA notice and requiring Defendant to send corrective notices; l. Awarding statutory penalties to the Class pursuant to 29 U.S.C. § 1132(c)(1) and 29 C.F.R. § 2575.502c-1 in the amount of $110 per day for each Class Member who was sent a defective COBRA notice by Defendant; m. Awarding attorneys’ fees, costs and expenses to Plaintiffs’ counsel as provided by 29 U.S.C. § 1132(g)(1) and other applicable law; and n. Granting such other and further relief, in law or equity, as this Court deems appropriate. 19 Dated this 6th day of January, 2020. Respectfully submitted, /s/Brandon J. Hill LUIS A. CABASSA Florida Bar Number: 053643 Direct No.: 813-379-2565 BRANDON J. HILL Florida Bar Number: 37061 Direct No.: 813-337-7992 WENZEL FENTON CABASSA, P.A. 1110 North Florida Ave., Suite 300 Tampa, Florida 33602 Main No.: 813-224-0431 Facsimile: 813-229-8712 Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected] Attorneys for Plaintiff and the Class CERTIFICATE OF SERVICE I HEREBY CERTIFY that on this 6th day of January, 2020, the foregoing was electronically filed with the Clerk of the Court via the CM/ECF system, which will send a notice of electronic filing to all counsel of record. /s/ Brandon J. Hill BRANDON J. HILL 20
employment & labor
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UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF FLORIDA CASE NO. INEZ K. MCKENNA, on behalf of herself and all others similarly situated, Plaintiff, POLLACK & ROSEN, P.A., Defendant. _________________________________________/ CLASS ACTION COMPLAINT JURY DEMAND 1. Plaintiff alleges violation of the Fair Debt Collection Practices Act, 15 U.S.C. §1692 et seq. (“FDCPA”). JURISDICTION AND VENUE 2. This Court has jurisdiction under 28 U.S.C. §§1331, 1337, 1367 and 15 U.S.C. §1692k. Venue in this District is proper because Plaintiff resides here and Defendant placed telephone calls into this District. PARTIES 3. Plaintiff, INEZ K. MCKENNA, is a natural person, and citizen of the State of Florida, residing in Broward County, Florida. Ms. McKenna was formerly known as Inez K. Wooley. 4. Defendant, POLLACK & ROSEN, P.A., is a professional association and citizen of the State of Florida with its principal place of business at North Tower Suite 450, 800 Douglas Road, Coral Gables, Florida 33134. 5. Defendant regularly uses the mail and telephone in a business the principal purpose of which is the collection of debts. 6. Defendant regularly collects or attempts to collect debts for other parties. 7. Defendant is a “debt collector” as defined in the FDCPA. 8. Defendant was acting as a debt collector with respect to the collection of Plaintiff’s alleged debt. FACTUAL ALLEGATIONS 9. Defendant sought to collect from Plaintiff an alleged debt arising from transactions incurred for personal, family or household purposes. 10. Defendant left the following messages on Plaintiff’s residential voice mail on or about the dates stated: April 3, 2010 – Pre-Recorded Message This confidential and important message is meant solely for I. K. Wooley. The law requires I notify you that I’m calling from a debt collection law firm. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please call our offices back at 888-448-1557 and quote reference number 1718190. Thank you, goodbye. April 5, 2010 – Pre-Recorded Message This confidential and important message is meant solely for I. K. Wooley. The law requires I notify you that I’m calling from a debt collection law firm. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please call our offices back at 888-448-1557 and quote reference number 1718190. Thank you, goodbye. April 12, 2010 – Pre-Recorded Message This confidential and important message is meant solely for I. K. Wooley. The law requires I notify you that I’m calling from a debt collection law firm. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please call our offices back at 888-448-1557 and quote reference number 1718190. Thank you, goodbye. April 14, 2010 – Pre-Recorded Message This confidential and important message is meant solely for I. K. Wooley. The law requires I notify you that I’m calling from a debt collection law firm. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please call our offices back at 888-448-1557 and quote reference number 1718190. Thank you, goodbye. April 17, 2010 – Pre-Recorded Message This confidential and important message is meant solely for I. K. Wooley. The law requires I notify you that I’m calling from a debt collection law firm. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please call our offices back at 888-448-1557 and quote reference number 1718190. Thank you, goodbye. April 24, 2010 – Pre-Recorded Message This confidential and important message is meant solely for I. K. Wooley. The law requires I notify you that I’m calling from a debt collection law firm. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please call our offices back at 888-448-1557 and quote reference number 1718190. Thank you, goodbye. May 1, 2010 – Pre-Recorded Message This confidential and important message is meant solely for I. K. Wooley. The law requires I notify you that I’m calling from a debt collection law firm. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please call our offices back at 888-448-1557 and quote reference number 1718190. Thank you, goodbye. May 15, 2010 – Pre-Recorded Message This confidential and important message is meant solely for I. K. Wooley. The law requires I notify you that I’m calling from a debt collection law firm. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please call our offices back at 888-448-1557 and quote reference number 1718190. Thank you, goodbye. June 5, 2010 – Pre-Recorded Message This confidential and important message is meant solely for I. K. Wooley. The law requires I notify you that I’m calling from a debt collection law firm. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please call our offices back at 888-448-1557 and quote reference number 1718190. Thank you, goodbye. June 13, 2010 – Pre-Recorded Message This confidential and important message is meant solely for I. K. Wooley. The law requires I notify you that I’m calling from a debt collection law firm. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please call our offices back at 888-448-1557 and quote reference number 1718190. Thank you, goodbye. June 19, 2010 – Pre-Recorded Message This confidential and important message is meant solely for I. K. Wooley. The law requires I notify you that I’m calling from a debt collection law firm. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please call our offices back at 888-448-1557 and quote reference number 1718190. Thank you, goodbye. June 26, 2010 – Pre-Recorded Message This confidential and important message is meant solely for I. K. Wooley. The law requires I notify you that I’m calling from a debt collection law firm. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please call our offices back at 888-448-1557 and quote reference number 1718190. Thank you, goodbye. July 10, 2010 - Pre-Recorded Message This confidential and important message is meant solely for I. K. Wooley. The law requires I notify you that I’m calling from a debt collection law firm. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please call our offices back at 888-448-1557 and quote reference number 1718190. Thank you, goodbye. July 17, 2010 – Pre-Recorded Message This confidential and important message is meant solely for I. K. Wooley. The law requires I notify you that I’m calling from a debt collection law firm. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please call our offices back at 888-448-1557 and quote reference number 1718190. Thank you, goodbye. July 24, 2010 – Pre-Recorded Message This confidential and important message is meant solely for I. K. Wooley. The law requires I notify you that I’m calling from a debt collection law firm. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please call our offices back at 888-448-1557 and quote reference number 1718190. Thank you, goodbye. July 31, 2010 – Pre-Recorded Message This confidential and important message is meant solely for I. K. Wooley. The law requires I notify you that I’m calling from a debt collection law firm. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please call our offices back at 888-448-1557 and quote reference number 1718190. Thank you, goodbye. August 7, 2010 – Pre-Recorded Message This confidential and important message is meant solely for I. K. Wooley. The law requires I notify you that I’m calling from a debt collection law firm. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please call our offices back at 888-448-1557 and quote reference number 1718190. Thank you, goodbye. August 14, 2010 – Pre-Recorded Message This confidential and important message is meant solely for I. K. Wooley. The law requires I notify you that I’m calling from a debt collection law firm. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please call our offices back at 888-448-1557 and quote reference number 1718190. Thank you, goodbye. August 21, 2010 – Pre-Recorded Message This confidential and important message is meant solely for I. K. Wooley. The law requires I notify you that I’m calling from a debt collection law firm. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please call our offices back at 888-448-1557 and quote reference number 1718190. Thank you, goodbye. August 28, 2010 – Pre-Recorded Message This confidential and important message is meant solely for I. K. Wooley. The law requires I notify you that I’m calling from a debt collection law firm. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please call our offices back at 888-448-1557 and quote reference number 1718190. Thank you, goodbye. September 11, 2010 – Pre-Recorded Message This confidential and important message is meant solely for I. K. Wooley. The law requires I notify you that I’m calling from a debt collection law firm. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please call our offices back at 888-448-1557 and quote reference number 1718190. Thank you, goodbye. September 25, 2010 – Pre-Recorded Message This confidential and important message is meant solely for I. K. Wooley. The law requires I notify you that I’m calling from a debt collection law firm. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please call our offices back at 888-448-1557 and quote reference number 1718190. Thank you, goodbye. October 2, 2010 – Pre-Recorded Message This confidential and important message is meant solely for I. K. Wooley. The law requires I notify you that I’m calling from a debt collection law firm. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please call our offices back at 888-448-1557 and quote reference number 1718190. Thank you, goodbye. 11. Defendant left similar or identical messages on other occasions. (Collectively, “the telephone messages”). 12. The messages are “communications” as defined by 15 U.S.C. §1692a(2). See Berg v. Merchs. Ass'n Collection Div., Case No. 08-60660-Civ- Dimitrouleas/Rosenbaum, 2008 U.S. Dist. LEXIS 94023 (S.D. Fla. Oct. 31, 2008). 13. Defendant failed to disclose Defendant’s name to Plaintiff in the messages. COUNT I FAILURE TO MAKE MEANINGFUL DISCLOSURE OF IDENTITY 14. Plaintiff incorporates Paragraphs 1 through 13. 15. Defendant placed telephone calls to Plaintiff without making meaningful disclosure of its identity when it failed to disclose its name in the telephone messages in violation of 15 U.S.C §1692d(6). See Valencia v The Affiliated Group, Inc., Case No. 07-61381-Civ-Marra/Johnson, 2008 U. S. Dist. LEXIS 73008, (S.D.Fla., September 23, 2008); Wright v. Credit Bureau of Georgia, Inc., 548 F. Supp. 591, 593 (D. Ga. 1982); and Hosseinzadeh v. M.R.S. Assocs., 387 F. Supp. 2d 1104 (D. Cal. 2005). CLASS ACTION ALLEGATIONS 16. Plaintiff incorporates the foregoing paragraphs. 17. This action is brought on behalf of one FDCPA class. 18. The class is defined as: a. all Florida residents for whom Defendant left a telephone message in which it failed to disclose its name, b. in an attempt to collect a debt incurred for personal, family, or household purposes, c. then due the creditor of INEZ K. MCKENNA, d. during the one-year period prior to the filing of the complaint. 19. Plaintiff alleges on information and belief based on the use of uniform telephone messages that the class is so numerous that joinder of all members is impractical. 20. There are questions of law and fact common to the class, which common issues predominate over any issues involving only individual class members. The principal issues are: a. whether Defendant’s messages violate the FDCPA b. whether Defendant is a debt collector. 21. The claims of Plaintiff are typical of those of the class members. All are based on the same facts and legal theories. 22. Plaintiff will fairly and adequately protect the interests of the class. Plaintiff has retained counsel experienced in handling actions involving unlawful debt collection practices under the FDCPA and class actions. Neither Plaintiff nor her counsel have any interests which might cause them not to vigorously pursue this action. 23. Certification of the class under Rule 23(b)(3) of the Federal Rules of Civil Procedure is appropriate in that: a. The questions of law or fact common to the members of the classes predominate over any questions affecting an individual member. b. A class action is superior to other available methods for the fair and efficient adjudication of the controversy. WHEREFORE, Plaintiff, INEZ K. MCKENNA, requests that the Court enter judgment in favor of herself and the classes and against Defendant, POLLACK & ROSEN, P.A. a. Certification of this matter to proceed as a class action; b. Statutory damages pursuant to 15 U.S.C. §1692k(a)(2)(B) for the FDCPA classes; c. Attorney’s fees, litigation expenses and costs of suit; and d. Such other or further relief as the Court deems proper. JURY DEMAND Plaintiff demands trial by jury. Respectfully submitted, DONALD A. YARBROUGH, ESQ. Attorney for Plaintiff Post Office Box 11842 Fort Lauderdale, Florida 33339 Telephone: (954) 537-2000 Facsimile: (954) 566-2235 [email protected] s/Donald A. Yarbrough Donald A. Yarbrough, Esq. Florida Bar No. 0158658
consumer fraud
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UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK Abraham Sabel, individually and on behalf of all others similarly situated; Civil Action No: Plaintiff, CLASS ACTION COMPLAINT DEMAND FOR JURY TRIAL -v.- Halsted Financial Services, LLC and LVNV Funding LLC and John Does 1-25. Defendant(s). Plaintiff Abraham Sabel ("Plaintiff") by and through his attorneys, Stein Saks PLLC as and for his Complaint against Defendant Halsted Financial Services, LLC ("Defendant Halsted” ) and Defendant LVNV Funding LLC (“Defendant LVNV”) individually and on behalf of a class of all others similarly situated, pursuant to Rule 23 of the Federal Rules of Civil Procedure, based upon information and belief of Plaintiff’s counsel, except for allegations specifically pertaining to Plaintiff, which are based upon Plaintiff's personal knowledge. INTRODUCTION/PRELIMINARY STATEMENT 1. Congress enacted the Fair Debt Collection Practices Act (the “FDCPA”) in 1977 in response to the “abundant evidence of the use of abusive, deceptive, and unfair debt collection practices by many debt collectors.” 15 U.S.C. §1692(a). At that time, Congress was concerned that “abusive debt collection practices contribute to the number of personal bankruptcies, to 1 material instability, to the loss of jobs, and to invasions of individual privacy.” Id. Congress concluded that “existing laws…[we]re inadequate to protect consumers,” and that “‘the effective collection of debts’ does not require ‘misrepresentation or other abusive debt collection practices.’” 15 U.S.C. §§ 1692(b) & (c). 2. Congress explained that the purpose of the Act was not only to eliminate abusive debt collection practices, but also to “insure that those debt collectors who refrain from using abusive debt collection practices are not competitively disadvantaged.” Id. § 1692(e). “After determining that the existing consumer protection laws ·were inadequate.” Id. § l692(b), Congress gave consumers a private cause of action against debt collectors who fail to comply with the Act. Id. § 1692k. JURISDICTION AND VENUE 3. The Court has jurisdiction over this class action pursuant to 15 U.S.C. § 1692 et. seq. and 28 U.S.C. § 2201. The Court has pendent jurisdiction over the State law claims in this action pursuant to 28 U.S.C. § 1367(a). 4. Venue is proper in this judicial district pursuant to 28 U.S.C. § 1391(b)(2) as this is where the Plaintiff resides as well as where a substantial part of the events or omissions giving rise to this claim occurred. NATURE OF THE ACTION 5. Plaintiff brings this class action on behalf of a class of New York consumers under §1692 et seq. of Title 15 of the United States Code, commonly referred to as the Fair Debt Collections Practices Act (“FDCPA”), and 6. Plaintiff is seeking damages and declaratory relief. PARTIES 7. Plaintiff is a resident of the State of New York, County of Rockland, with an address of 4 Lizensk Boulevard, Unit 203, Monroe, NY 10950. 8. Defendant Halsted, is a "debt collector" as the phrase is defined in 15 U.S.C. § 1692(a)(6) and used in the FDCPA and may be served with process upon the Corporation Service Company, its registered agent for service of process, at 80 State Street, Albany, New York 12207-2543. 9. Upon information and belief, Defendant Halsted., is a company that uses the mail, telephone, and facsimile and regularly engages in business the principal purpose of which is to attempt to collect debts alleged to be due another. 10. Defendant LVNV Funding LLC is a "debt collector" as the phrase is defined in 15 U.S.C. § 1692(a)(6) and used in the FDCPA and may be served with process upon the Corporation Service Company, its registered agent for service of process, at 80 State Street, Albany, New York 12207-2543. 11. Upon information and belief, Defendant LVNV Funding LLC is a company that uses the mail, telephone, and facsimile and regularly engages in business the principal purpose of which is to attempt to collect debts alleged to be due another. 12. John Does l-25, are fictitious names of individuals and businesses alleged for the purpose of substituting names of Defendants whose identities will be disclosed in discovery and should be made parties to this action. CLASS ALLEGATIONS 13. Plaintiff brings this claim on behalf of the following case, pursuant to Fed. R. Civ. P. 23(a) and 23(b)(3). 14. The Class consists of: a. all individuals with addresses in the State of New York; b. to whom Defendant sent a collection letter attempting to collect a consumer debt; c. that included threats that the Defendant may submit a negative credit bureau report, overshadowing the “g-notice”; d. which letter was sent on or after a date one (1) year prior to the filing of this action and on or before a date twenty-one (2l) days after the filing of this action. 15. The identities of all class members are readily ascertainable from the records of Defendants and those companies and entities on whose behalf they attempt to collect and/or have purchased debts. 16. Excluded from the Plaintiff Class are the Defendants and all officer, members, partners, managers, directors and employees of the Defendants and their respective immediate families, and legal counsel for all parties to this action, and all members of their immediate families. 17. There are questions of law and fact common to the Plaintiff Class, which common issues predominate over any issues involving only individual class members. The principal issue is whether the Defendants' written communications to consumers, in the forms attached as Exhibit A, violate 15 U.S.C. §§ l692g, 1692e. 18. The Plaintiff’s claims are typical of the class members, as all are based upon the same facts and legal theories. The Plaintiff will fairly and adequately protect the interests of the Plaintiff Class defined in this complaint. The Plaintiff has retained counsel with experience in handling consumer lawsuits, complex legal issues, and class actions, and neither the Plaintiff nor his attorneys have any interests, which might cause them not to vigorously pursue this action. 19. This action has been brought, and may properly be maintained, as a class action pursuant to the provisions of Rule 23 of the Federal Rules of Civil Procedure because there is a well-defined community interest in the litigation: a. Numerosity: The Plaintiff is informed and believes, and on that basis alleges, that the Plaintiff Class defined above is so numerous that joinder of all members would be impractical. b. Common Questions Predominate: Common questions of law and fact exist as to all members of the Plaintiff Class and those questions predominance over any questions or issues involving only individual class members. The principal issue is whether the Defendants’ written communications to consumers, in the forms attached as Exhibit A violate 15 USC §l692g, 1692e. c. Typicality: The Plaintiff’s claims are typical of the claims of the class members. The Plaintiffs and all members of the Plaintiff Class have claims arising out of the Defendants' common uniform course of conduct complained of herein. d. Adequacy: The Plaintiff will fairly and adequately protect the interests of the class members insofar as Plaintiff have no interests that are adverse to the absent class members. The Plaintiff is committed to vigorously litigating this matter. Plaintiff has also retained counsel experienced in handling consumer lawsuits, complex legal issues, and class actions. Neither the Plaintiff nor his counsel have any interests which might cause them not to vigorously pursue the instant class action lawsuit. e. Superiority: A class action is superior to the other available means for the fair and efficient adjudication of this controversy because individual joinder of all members would be impracticable. Class action treatment will permit a large number of similarly situated persons to prosecute their common claims in a single forum efficiently and without unnecessary duplication of effort and expense that individual actions would engender. 20. Certification of a class under Rule 23(b)(3) of the Federal Rules of Civil Procedure is also appropriate in that the questions of law and fact common to members of the Plaintiff Class predominate over any questions affecting an individual member, and a class action is superior to other available methods for the fair and efficient adjudication of the controversy. 21. Depending on the outcome of further investigation and discovery, Plaintiff may, at the time of class certification motion, seek to certify a class(es) only as to particular issues pursuant to Fed. R. Civ. P. 23(c)(4). FACTUAL ALLEGATIONS 22. Plaintiff repeats, reiterates and incorporates the allegations contained in paragraphs numbered above herein with the same force and effect as if the same were set forth at length herein. 23. Some time prior to April 4, 2019, an obligation was allegedly incurred to Citibank, N.A. by the Plaintiff. 24. The Citibank, N.A. obligation arose out of transactions in which money, property, insurance or services which are the subject of the transactions were primarily for personal, family or household purposes. 25. The alleged Citibank, N.A. obligation is a “debt” as defined by 15 U.S.C. §1692a(5). 26. Citibank, N.A. is a “creditor” as defined by 15 U.S.C. §1692a(4). 27. Defendant Halsted, a debt collector, was contracted by Defendant LVNV Funding LLC, the current owner of the debt and also a debt collector, to collect the alleged debt which originated with Citibank, N.A. 28. Defendants collect and attempt to collect debts incurred or alleged to have been incurred for personal, family or household purposes on behalf of creditors using the United States Postal Services, telephone and internet. Violation I – April 4, 2019 Collection Letter 29. On or about April 4, 2019, Defendant Halsted sent Plaintiff a collection letter (the “Letter”) regarding the alleged debt currently owed to Defendant Citibank, N.A. See Exhibit A. 30. When a debt collector solicits payment from a consumer, it must, within five days of an initial communication (1) the amount of the debt; (2) the name of the creditor to whom the debt is owed; (3) a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector; (4) a statement that if the consumer notifies the debt collector in writing within the thirty- day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of the judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector; and (5) a statement that, upon the consumer's written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor. 15 U.S.C. § 1692g(a). 31. The FDCPA further provides that ''if the consumer notifies the debt collector in writing within the thirty day period . . . that the debt, or any portion thereof, is disputed . . . the debt collector shall cease collection . . . until the debt collector obtains verification of the debt . . . and a copy of such verification is mailed to the consumer by the debt collector.'' 15 U.S.C. § 1692g(b). 32. Although a collection letter may track the statutory language, ''the collector nevertheless violates the Act if it conveys that information in a confusing or contradictory fashion so as to cloud the required message with uncertainty.'' Russell v. EQUIFAX A.R.S., 74 F.3d 30, 35 (2d Cir. 1996) (''It is not enough for a debt collection agency to simply include the proper debt validation notice in a mailing to a consumer-- Congress intended that such notice be clearly conveyed.''). Put differently, a notice containing ''language that 'overshadows or contradicts' other language informing a consumer of her rights . . . violates the Act.'' Russell, 74 F.3d at 34. 33. The letter states “Please note that a negative credit bureau report reflecting on your credit record may be submitted to a credit reporting agency by the current account owner if you fail to fulfill the terms of your credit obligations. This notice in no way affects any rights you may have.” 34. This language completely overshadows the “G-Notice” by scaring Plaintiff into making payment immediately to avoid negative credit reporting instead of exercising his statutory right to dispute the debt as provided by the FDCPA. 35. This language is threatening to the consumer and coerces payment from the consumer by making threats during the initial thirty-day period. 36. Although, Defendants’ Letter states that the notice does not affect the rights of the consumer, the damage is done and the consumer is threatened by the prospect of imminent credit reporting. 37. The Defendants have failed to provide the consumer with a statutorily compliant initial communication letter. 38. Plaintiff has suffered an informational injury as he was not provided with the information statutorily required to be included in the initial communication letter from Defendant. 39. As a result, Plaintiff could not make an informed decision regarding his rights and options involving the alleged debt. 40. As a result of Defendant's deceptive, misleading and unfair debt collection practices, Plaintiff has been damaged. COUNT I VIOLATIONS OF THE FAIR DEBT COLLECTION PRACTICES ACT 15 U.S.C. §1692e et seq. 41. Plaintiff repeats, reiterates and incorporates the allegations contained in paragraphs above herein with the same force and effect as if the same were set forth at length herein. 42. Defendant’s debt collection efforts attempted and/or directed towards the Plaintiff violated various provisions of the FDCPA, including but not limited to 15 U.S.C. § 1692e. 43. Pursuant to 15 U.S.C. §1692e, a debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. 44. Defendant violated §1692e : a. As the Letter it is open to more than one reasonable interpretation, at least one of which is inaccurate. b. By making a false and misleading representation in violation of §1692e(10). 45. By reason thereof, Defendant is liable to Plaintiff for judgment that Defendant's conduct violated Section 1692e et seq. of the FDCPA, actual damages, statutory damages, costs and attorneys’ fees. COUNT II VIOLATIONS OF THE FAIR DEBT COLLECTION PRACTICES ACT 15 U.S.C. §1692g et seq. 46. Plaintiff repeats, reiterates and incorporates the allegations contained in paragraphs above herein with the same force and effect as if the same were set forth at length herein. 47. Defendant’s debt collection efforts attempted and/or directed towards the Plaintiff violated various provisions of the FDCPA, including but not limited to 15 U.S.C. § 1692g. 48. Pursuant to 15 USC §1692g, a debt collector: Within five days after the initial communication with a consumer in connection with the collection of any debt, a debt collector shall, unless the following information is contained in the initial communication or the consumer has paid the debt, send the consumer a written notice containing – 1. The amount of the debt; 2. The name of the creditor to whom the debt is owed; 3. A statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt-collector; 4. A statement that the consumer notifies the debt collector in writing within thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector; and 5. A statement that, upon the consumer’s written request within the thirty- day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor. 49. The Defendant violated 15 U.S.C. §1692g, by threatening negative credit reporting, which overshadows the ''g-notice'' language and coerces the consumer not to exert its rights under the FDCPA. 50. By reason thereof, Defendant is liable to Plaintiff for judgment that Defendant's conduct violated Section 1692g et seq. of the FDCPA, actual damages, statutory damages, costs and attorneys’ fees. DEMAND FOR TRIAL BY JURY 51. Pursuant to Rule 38 of the Federal Rules of Civil Procedure, Plaintiff hereby requests a trial by jury on all issues so triable. PRAYER FOR RELIEF WHEREFORE, Plaintiff Abraham Sabel, individually and on behalf of all others similarly situated, demands judgment from Defendant Halsted and Defendant LVNV, as follows: 1. Declaring that this action is properly maintainable as a Class Action and certifying Plaintiff as Class representative, and Raphael Deutsch, Esq. as Class Counsel; 2. Awarding Plaintiff and the Class statutory damages; 3. Awarding Plaintiff and the Class actual damages; 4. Awarding Plaintiff costs of this Action, including reasonable attorneys’ fees and expenses; 5. Awarding pre-judgment interest and post-judgment interest; and 6. Awarding Plaintiff and the Class such other and further relief as this Court may deem just and proper. DATED, this 27th day of November, 2019 /s/Raphael Deutsch Raphael Deutsch, Esq. Stein Saks, PLLC Attorneys for Plaintiff 285 Passaic Street Hackensack, NJ 07601 (P): (201) 282-6500 ext. 107 (F): (201) 282-6501 (E) [email protected] Attorneys For Plaintiff
consumer fraud
bcNHDYcBD5gMZwczDYoo
UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - x DONALD NIXON, on behalf of himself and all others similarly situated, No.: ___________________ Plaintiffs, CLASS ACTION COMPLAINT v. JURY TRIAL DEMANDED PERFORMANCE APPAREL CORP, Defendant. : : : : : : : : : : : : - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - x INTRODUCTION 1. Plaintiff DONALD NIXON (hereinafter “Plaintiff”), on behalf of himself and others similarly situated, asserts the following claims against Defendant PERFORMANCE APPAREL CORP, for its failure to design, construct, maintain, and operate its website to be fully accessible to and independently usable by Plaintiff and other blind or visually-impaired people. 2. Plaintiff is a visually-impaired and legally blind person who suffers from what constitutes a “qualified disability” under the Americans with Disabilities Act of 1990 (“ADA”) and thus requires screen-reading software to read website content using his computer. Plaintiff uses the terms “blind” or “visually-impaired” to refer to all people with visual impairments who meet the legal definition of blindness in that they have a visual acuity with correction of less than or equal to 20 x 200. Some blind people who meet this definition have limited vision while others are completely impaired and have no vision. 3. Defendant’s denial of full and equal access to its website, and therefore denial of its goods and services offered thereby, is a violation of Plaintiff’s rights under the ADA. 4. Because Defendant’s website, www.hotchillys.com (the “Website” or “Defendant’s website”), is not equally accessible to blind and visually-impaired consumers, it violates the ADA. Defendant’s website contains various and multiple access barriers that make it difficult if not impossible for blind and visually- impaired consumers to attempt to complete a transaction. 5. Plaintiff seeks a permanent injunction to initiate a change in Defendant’s corporate policies, practices, and procedures so that Defendant’s website will become and remain accessible to blind and visually-impaired consumers. JURISDICTION AND VENUE 6. This Court has subject-matter jurisdiction over this action under 28 U.S.C. § 1331 and 42 U.S.C. § 12181, as Plaintiff’s claims arise under Title III of the ADA, 42 U.S.C. § 12181, et seq., and 28 U.S.C. § 1332. 7. This Court has supplemental jurisdiction under 28 U.S.C. § 1367 over Plaintiff’s New York City Human Rights Law, N.Y.C. Admin. Code § 8-101 et seq., (“NYCHRL”) claims. 8. Venue is proper in this district under 28 U.S.C. §1391(a)(2) because a substantial part of the acts and/or omissions giving rise to Plaintiff’s claims occurred in this District. Defendant have also been and is continuing to commit the alleged acts and/or omissions in this District that caused injury and violated Plaintiff’s rights and the rights of other disabled individuals. 9. Defendant is subject to personal jurisdiction in this District. Defendant has been and is committing the acts or omissions alleged herein in the Southern District of New York that caused injury and violated rights the ADA prescribes to Plaintiff and to other blind and other visually impaired-consumers. A substantial part of the acts and omissions giving rise to Plaintiff’s claims occurred in this District: on several separate occasions, Plaintiff has been denied the full use and enjoyment of the facilities, goods and services offered to the general public, on Defendant’s Website in Queens County. These access barriers that Plaintiff encountered have caused a denial of Plaintiff’s full and equal access multiple times in the past, and now deter Plaintiff on a regular basis from accessing the Defendant’s Website in the future. 10. This Court is empowered to issue a declaratory judgment under 28 U.S.C. §§ 2201 and 2202. PARTIES 11. Plaintiff DONALD NIXON, at all relevant times, is and was a resident of Queens, New York. 12. Plaintiff is a blind, visually-impaired handicapped person and a member of a protected class of individuals under the ADA, under 42 U.S.C. § 12102(1)-(2), and the regulations implementing the ADA set forth at 28 CFR §§ 36.101 et seq., and the NYCHRL. 13. Defendant is and was at all relevant times a North Carolina Corporation doing business in New York. 14. Defendant owns, manages, controls and maintains the Website, and its facilities, goods, and services offered thereupon, is a public accommodation within the definition of Title III of the ADA, 42 U.S.C. § 12181(7). 15. A Website is a place of accommodation defined as “places of exhibition and entertainment,” places of recreation,” and “service establishments.” 28 CFR §§ 36.201 (a); 42 U.S.C. § 12181 (7). NATURE OF ACTION 16. The Internet has become a significant source of information, a portal, and a tool for conducting business, doing everyday activities such as shopping, learning, banking, researching, as well as many other activities for sighted, blind and visually- impaired persons alike. 17. Blind and visually impaired users of Windows operating system computers and devices have several screen-reading software programs available to them. Some of these programs are available for purchase and other programs are available without the user having to purchase the program separately. Job Access With Speech (“JAWS”), and NonVisual Desktop Access (“NVDA”) are among the most popular. 18. In today’s world, blind and visually-impaired people have the ability to access websites using keyboards in conjunction with screen access software that vocalizes the visual information found on a computer screen or displays the content on a refreshable Braille display. This technology is known as screen-reading software. Screen-reading software is currently the only method a blind or visually-impaired person may independently access the internet. Unless websites are designed to be read by screen-reading software, blind and visually-impaired persons are unable to fully access websites, and the information, products, goods and contained thereon. 19. For screen-reading software to function, the information on a website must be capable of being rendered into text. If the website content is not capable of being rendered into text, the blind or visually-impaired user is unable to access the same content available to sighted users. 20. The international website standards organization, the World Wide Web Consortium, known throughout the world as W3C, has published version 2.1 of the Web Content Accessibility Guidelines (“WCAG 2.1”). WCAG 2.1 are well- established guidelines for making websites accessible to blind and visually- impaired people. These guidelines are universally followed by most large business entities and government agencies to ensure their websites are accessible. 21. Non-compliant websites pose common access barriers to blind and visually- impaired persons. Common barriers encountered by blind and visually impaired persons include, but are not limited to, the following: a. Alternative text (“alt-text”) or text equivalent for every non-text element. Alt-text is an invisible code embedded beneath a graphical image on a website. Web accessibility requires that alt-text be coded with each picture so that screen-reading software can speak the alt-text where a sighted user sees pictures, which includes captcha prompts. Alt-text does not change the visual presentation, but instead a text box shows when the mouse moves over the picture; b. Videos that do not maintain audio descriptions; c. Title frames with text are not provided for identification and navigation; d. Equivalent text is not provided when using scripts; e. Forms with the same information and functionality as for sighted persons are not provided; f. Information about the meaning and structure of content is not conveyed by more than the visual presentation of content; g. Text cannot be resized without assistive technology up to 200% without losing content or functionality; h. If the content enforces a time limit, the user is not able to extend, adjust or disable it; i. Web pages do not have titles that describe the topic or purpose; j. The purpose of each link cannot be determined from the link text alone or from the link text and its programmatically determined link context; k. One or more keyboard operable user interface lacks a mode of operation where the keyboard focus indicator is discernible; l. The default human language of each web page cannot be programmatically determined; m. When a component receives focus, it may initiate a change in context; n. Changing the setting of a user interface component may automatically cause a change of context where the user has not been advised before using the component; o. Labels or instructions are not provided when content requires user input, which include captcha prompts that require the user to verify that he or she is not a robot; p. In content which is implemented by using markup languages, elements do not have complete start and end tags, elements are not nested according to their specifications, elements may contain duplicate attributes, and/or any IDs are not unique; q. Inaccessible Portable Document Format (PDFs); and, r. The name and role of all User Interface elements cannot be programmatically determined; items that can be set by the user cannot be programmatically set; and/or notification of changes to these items is not available to user agents, including assistive technology. STATEMENT OF FACTS 22. Defendant is a cold-weather clothing and accessories company. Defendant is an online retailer of base layers for men, women and children. Defendant owns, operates, manages and controls the website, www.hotchillys.com (its “Website”), which is a cold weather apparel retailer. The Website offers features which should allow all consumers to access the goods and services and which Defendant ensures the delivery of such goods throughout the United States, including New York State. 23. Defendant’s Website is integrated with its retail business operations, serving as its gateway. The Website offers products and services for online sale and general delivery to the public. The Website offers features which ought to allow users to learn about Defendant’s products and services, browse for items, information, access navigation bar descriptions, prices, savings and/or coupons and sale discount items, and avail consumers of the ability to peruse the numerous items offered for sale. The features offered by www.hotchillys.com include learning about the products and/or items, about the company, read reviews, and make purchases. 24. It is, upon information and belief, Defendant’s policy and practice to deny Plaintiff and other blind or visually-impaired users access to its Website, thereby denying the facilities and services that are offered and integrated with its retail operations. Due to its failure and refusal to remove access barriers to its Website, Plaintiff and visually-impaired persons have been and are still being denied equal access to Defendant’s retail operations and the numerous facilities, goods, services, and benefits offered to the public through its Website. 25. Defendant’s Website is a commercial marketplace without any physical location. Thus, Defendant’s Website is the main point of sale for its business operation. 26. Plaintiff is a visually-impaired and legally blind person, who cannot use a computer without the assistance of screen-reading software. Plaintiff has visited the Website on separate occasions using a screen-reader. 27. During Plaintiff’s visits to the Website, www.hotchillys.com, the last occurring in March of 2020, Plaintiff encountered multiple access barriers which effectively denied him the full enjoyment of the goods and services of the Website. Plaintiff visited Defendant’s Website with an intent to browse for available socks and underwear for men. Despite his efforts, however, Plaintiff was denied a shopping experience similar to that of a sighted individual due to the website’s lack of a range of features and accommodations, which effectively barred Plaintiff from being able to make his desired purchase. 28. Many features on the Website lacks alt. text, which is the invisible code embedded beneath a graphical image. As a result, Plaintiff was unable to differentiate what products were on the screen due to the failure of the Website to adequately describe its content. 29. Many features on the Website also fail to add a label element or title attribute for each field. This is a problem for the visually impaired because the screen reader fails to communicate the purpose of the page element. It also leads to the user not being able to understand what he or she is expected to insert into the subject field. This was an issue on Defendant’s Website particularly in the select style section. As a result, Plaintiff and similarly situated visually impaired users of Defendant’s Website are unable to enjoy the privileges and benefits of the Website equally to sighted users. 30. Plaintiff has made multiple attempts to complete a purchase on www.hotchillys.com, most recently in March of 2020, but was unable to do so independently because of the many access barriers on Defendant’s website. These access barriers have caused www.hotchillys.com to be inaccessible to, and not independently usable by, blind and visually-impaired persons. 31. The Website also contained a host of broken links, which is a hyperlink to a non- existent or empty webpage. For the visually impaired this is especially paralyzing due to the inability to navigate or otherwise determine where one is on the website once a broken link is encountered. For example, upon coming across a link of interest, Plaintiff was redirected to an error page. However, the screen-reader failed to communicate that the link was broken. As a result, Plaintiff could not get back to his original search. 32. These access barriers effectively denied Plaintiff the ability to use and enjoy Defendant’s website the same way sighted individuals do. The access barriers Plaintiff encountered have caused a denial of Plaintiff’s full and equal access in the past, and now deter Plaintiff on a regular basis from accessing the Website. 33. Due to the inaccessibility of Defendant’s Website, blind and visually-impaired customers such as Plaintiff, who need screen-readers, cannot fully and equally use or enjoy the facilities, products, and services Defendant offers to the public on its Website. The access barriers Plaintiff encountered have caused a denial of Plaintiff’s full and equal access in the past, and now deter Plaintiff on a regular basis from visiting the Website, presently and in the future. 34. If the Website was equally accessible to all, Plaintiff could independently navigate the Website and complete a desired transaction as sighted individuals do. 35. Through his attempts to use the Website, Plaintiff has actual knowledge of the access barriers that make these services inaccessible and independently unusable by blind and visually-impaired people. 36. Because simple compliance with the WCAG 2.1 Guidelines would provide Plaintiff and other visually-impaired consumers with equal access to the Website, Plaintiff alleges that Defendant has engaged in acts of intentional discrimination, including but not limited to the following policies or practices: a. Constructing and maintaining a website that is inaccessible to visually-impaired individuals, including Plaintiff; b. Failure to construct and maintain a website that is sufficiently intuitive so as to be equally accessible to visually-impaired individuals, including Plaintiff; and, c. Failing to take actions to correct these access barriers in the face of substantial harm and discrimination to blind and visually-impaired consumers, such as Plaintiff, as a member of a protected class. 37. Defendant therefore uses standards, criteria or methods of administration that have the effect of discriminating or perpetuating the discrimination of others, as alleged herein. 38. The ADA expressly contemplates the injunctive relief that Plaintiff seeks in this action. In relevant part, the ADA requires: In the case of violations of . . . this title, injunctive relief shall include an order to alter facilities to make such facilities readily accessible to and usable by individuals with disabilities . . . Where appropriate, injunctive relief shall also include requiring the . . . modification of a policy . . . 42 U.S.C. § 12188(a)(2). 39. Because Defendant’s Website has never been equally accessible, and because Defendant lacks a corporate policy that is reasonably calculated to cause its Website to become and remain accessible, Plaintiff invokes 42 U.S.C. § 12188(a)(2) and seeks a permanent injunction requiring Defendant to retain a qualified consultant acceptable to Plaintiff (“Agreed Upon Consultant”) to assist Defendant to comply with WCAG 2.1 guidelines for Defendant’s Website. Plaintiff seeks that this permanent injunction requires Defendant to cooperate with the Agreed Upon Consultant to: a. Train Defendant’s employees and agents who develop the Website on accessibility compliance under the WCAG 2.1 guidelines; b. Regularly check the accessibility of the Website under the WCAG 2.1 guidelines; c. Regularly test user accessibility by blind or vision-impaired persons to ensure that Defendant’s Website complies under the WCAG 2.1 guidelines; and, d. Develop an accessibility policy that is clearly disclosed on Defendant’s Websites, with contact information for users to report accessibility-related problems. 40. Although Defendant may currently have centralized policies regarding maintaining and operating its Website, Defendant lacks a plan and policy reasonably calculated to make them fully and equally accessible to, and independently usable by, blind and other visually-impaired consumers. 41. Without injunctive relief, Plaintiff and other visually-impaired consumers will continue to be unable to independently use the Website, violating their rights. 42. Defendant has, upon information and belief, invested substantial sums in developing and maintaining its Website and has generated significant revenue from the Website. These amounts are far greater than the associated cost of making its Website equally accessible to visually impaired customers. CLASS ACTION ALLEGATIONS 43. Plaintiff, on behalf of himself and all others similarly situated, seeks to certify a nationwide class under Fed. R. Civ. P. 23(a) and 23(b)(2): all legally blind individuals in the United States who have attempted to access Defendant’s Website and as a result have been denied access to the equal enjoyment of goods and services, during the relevant statutory period. 44. Plaintiff, on behalf of himself and all others similarly situated, seeks certify a New York City subclass under Fed. R. Civ. P. 23(a) and 23(b)(2): all legally blind individuals in the City of New York who have attempted to access Defendant’s Website and as a result have been denied access to the equal enjoyment of goods and services offered, during the relevant statutory period. 45. Common questions of law and fact exist amongst Class, including: a. Whether Defendant’s Website is a “public accommodation” under the ADA; b. Whether Defendant’s Website is a “place or provider of public accommodation” under the NYCHRL; c. Whether Defendant’s Website denies the full and equal enjoyment of its products, services, facilities, privileges, advantages, or accommodations to people with visual disabilities, violating the ADA; and d. Whether Defendant’s Website denies the full and equal enjoyment of its products, services, facilities, privileges, advantages, or accommodations to people with visual disabilities, violating the NYCHRL. 46. Plaintiff’s claims are typical of the Class. The Class, similarly, to the Plaintiff, are severely visually impaired or otherwise blind, and claim that Defendant has violated the ADA or NYCHRL by failing to update or remove access barriers on its Website so either can be independently accessible to the Class. 47. Plaintiff will fairly and adequately represent and protect the interests of the Class Members because Plaintiff has retained and is represented by counsel competent and experienced in complex class action litigation, and because Plaintiff has no interests antagonistic to the Class Members. Class certification of the claims is appropriate under Fed. R. Civ. P. 23(b)(2) because Defendant has acted or refused to act on grounds generally applicable to the Class, making appropriate both declaratory and injunctive relief with respect to Plaintiff and the Class as a whole. 48. Alternatively, class certification is appropriate under Fed. R. Civ. P. 23(b)(3) because fact and legal questions common to Class Members predominate over questions affecting only individual Class Members, and because a class action is superior to other available methods for the fair and efficient adjudication of this litigation. 49. Judicial economy will be served by maintaining this lawsuit as a class action in that it is likely to avoid the burden that would be otherwise placed upon the judicial system by the filing of numerous similar suits by people with visual disabilities throughout the United States. FIRST CAUSE OF ACTION VIOLATIONS OF THE ADA, 42 U.S.C. § 12181 et seq. 50. Plaintiff, on behalf of himself and the Class Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 51. Section 302(a) of Title III of the ADA, 42 U.S.C. § 12101 et seq., provides: No individual shall be discriminated against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation by any person who owns, leases (or leases to), or operates a place of public accommodation. 42 U.S.C. § 12182(a). 52. Defendant’s Website is a public accommodation within the definition of Title III of the ADA, 42 U.S.C. § 12181(7). The Website is a service that is offered to the general public, and as such, must be equally accessible to all potential consumers. 53. Under Section 302(b)(1) of Title III of the ADA, it is unlawful discrimination to deny individuals with disabilities the opportunity to participate in or benefit from the products, services, facilities, privileges, advantages, or accommodations of an entity. 42 U.S.C. § 12182(b)(1)(A)(i). 54. Under Section 302(b)(1) of Title III of the ADA, it is unlawful discrimination to deny individuals with disabilities an opportunity to participate in or benefit from the products, services, facilities, privileges, advantages, or accommodation, which is equal to the opportunities afforded to other individuals. 42 U.S.C. § 12182(b)(1)(A)(ii). 55. Under Section 302(b)(2) of Title III of the ADA, unlawful discrimination also includes, among other things: [A] failure to make reasonable modifications in policies, practices, or procedures, when such modifications are necessary to afford such goods, services, facilities, privileges, advantages, or accommodations to individuals with disabilities, unless the entity can demonstrate that making such modifications would fundamentally alter the nature of such goods, services, facilities, privileges, advantages or accommodations; and a failure to take such steps as may be necessary to ensure that no individual with a disability is excluded, denied services, segregated or otherwise treated differently than other individuals because of the absence of auxiliary aids and services, unless the entity can demonstrate that taking such steps would fundamentally alter the nature of the good, service, facility, privilege, advantage, or accommodation being offered or would result in an undue burden. 42 U.S.C. § 12182(b)(2)(A)(ii)-(iii). 56. The acts alleged herein constitute violations of Title III of the ADA, and the regulations promulgated thereunder. Plaintiff, who is a member of a protected class of persons under the ADA, has a physical disability that substantially limits the major life activity of sight within the meaning of 42 U.S.C. §§ 12102(1)(A)-(2)(A). Furthermore, Plaintiff has been denied full and equal access to the Website, has not been provided services that are provided to other patrons who are not disabled, and has been provided services that are inferior to the services provided to non-disabled persons. Defendant has failed to take any prompt and equitable steps to remedy its discriminatory conduct. These violations are ongoing. 57. Under 42 U.S.C. § 12188 and the remedies, procedures, and rights set forth and incorporated therein, Plaintiff, requests relief as set forth below. SECOND CAUSE OF ACTION VIOLATIONS OF THE NYCHRL 58. Plaintiff, on behalf of himself and the New York City Sub-Class Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 59. N.Y.C. Administrative Code § 8-107(4)(a) provides that “It shall be an unlawful discriminatory practice for any person, being the owner, lessee, proprietor, manager, superintendent, agent or employee of any place or provider of public accommodation, because of . . . disability . . . directly or indirectly, to refuse, withhold from or deny to such person, any of the accommodations, advantages, facilities or privileges thereof.” 60. Defendant’s Website is a sales establishment and public accommodations within the definition of N.Y.C. Admin. Code § 8-102(9). 61. Defendant is subject to NYCHRL because it owns and operates its Website, making it a person within the meaning of N.Y.C. Admin. Code § 8-102(1). 62. Defendant is violating N.Y.C. Administrative Code § 8-107(4)(a) in refusing to update or remove access barriers to Website, causing its Website and the services integrated with such Website to be completely inaccessible to the blind. This inaccessibility denies blind patrons full and equal access to the facilities, products, and services that Defendant makes available to the non-disabled public. 63. Defendant is required to “make reasonable accommodation to the needs of persons with disabilities . . . any person prohibited by the provisions of [§ 8-107 et seq.] from discriminating on the basis of disability shall make reasonable accommodation to enable a person with a disability to . . . enjoy the right or rights in question provided that the disability is known or should have been known by the covered entity.” N.Y.C. Admin. Code § 8-107(15)(a). 64. Defendant’s actions constitute willful intentional discrimination against the Sub- Class on the basis of a disability in violation of the N.Y.C. Administrative Code § 8-107(4)(a) and § 8-107(15)(a) in that Defendant has: a. constructed and maintained a website that is inaccessible to blind class members with knowledge of the discrimination; and/or b. constructed and maintained a website that is sufficiently intuitive and/or obvious that is inaccessible to blind class members; and/or c. failed to take actions to correct these access barriers in the face of substantial harm and discrimination to blind class members. 65. Defendant has failed to take any prompt and equitable steps to remedy their discriminatory conduct. These violations are ongoing. 66. As such, Defendant discriminates, and will continue in the future to discriminate against Plaintiff and members of the proposed class and subclass on the basis of disability in the full and equal enjoyment of the products, services, facilities, privileges, advantages, accommodations and/or opportunities of its Website under § 8-107(4)(a) and/or its implementing regulations. Unless the Court enjoins Defendant from continuing to engage in these unlawful practices, Plaintiff and members of the class will continue to suffer irreparable harm. 67. Defendant’s actions were and are in violation of the NYCHRL and therefore Plaintiff invokes his right to injunctive relief to remedy the discrimination. 68. Plaintiff is also entitled to compensatory damages, as well as civil penalties and fines under N.Y.C. Administrative Code § 8-120(8) and § 8-126(a) for each offense as well as punitive damages pursuant to § 8-502. 69. Plaintiff is also entitled to reasonable attorneys’ fees and costs. 70. Under N.Y.C. Administrative Code § 8-120 and § 8-126 and the remedies, procedures, and rights set forth and incorporated therein Plaintiff prays for judgment as set forth below. THIRD CAUSE OF ACTION DECLARATORY RELIEF 71. Plaintiff, on behalf of himself and the Class and New York City Sub-Classes Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 72. An actual controversy has arisen and now exists between the parties in that Plaintiff contends, and is informed and believes that Defendant denies, that its Website contains access barriers denying blind customers the full and equal access to the products, services and facilities of its Website, which Defendant owns, operations and controls, fails to comply with applicable laws including, but not limited to, Title III of the Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y. Exec. Law § 296, et seq., and N.Y.C. Admin. Code § 8-107, et seq. prohibiting discrimination against the blind. 73. A judicial declaration is necessary and appropriate at this time in order that each of the parties may know their respective rights and duties and act accordingly. PRAYER FOR RELIEF WHEREFORE, Plaintiff respectfully requests this Court grant the following relief: a. A preliminary and permanent injunction to prohibit Defendant from violating the Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y.C. Administrative Code § 8-107, et seq., and the laws of New York; b. A preliminary and permanent injunction requiring Defendant to take all the steps necessary to make its Website into full compliance with the requirements set forth in the ADA, and its implementing regulations, so that the Website is readily accessible to and usable by blind individuals; c. A declaration that Defendant owns, maintains and/or operates its Website in a manner that discriminates against the blind and which fails to provide access for persons with disabilities as required by Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y.C. Administrative Code § 8-107, et seq., and the laws of New York d. An order certifying the Class and Sub-Classes under Fed. R. Civ. P. 23(a) & (b)(2) and/or (b)(3), appointing Plaintiff as Class Representative, and his attorneys as Class Counsel; e. Compensatory damages in an amount to be determined by proof, including all applicable statutory and punitive damages and fines, to Plaintiff and the proposed class and subclasses for violations of their civil rights under New York City Human Rights Law; f. Pre- and post-judgment interest; g. An award of costs and expenses of this action together with reasonable attorneys’ and expert fees; and h. Such other and further relief as this Court deems just and proper. DEMAND FOR TRIAL BY JURY Pursuant to Fed. R. Civ. P. 38(b), Plaintiff demands a trial by jury on all questions of fact the Complaint raises. Dated: Forest Hills, New York March 13, 2020 SHALOM LAW, PLLC. By: /s/Jonathan Shalom Jonathan Shalom, Esq. 105-13 Metropolitan Avenue Forest Hills, New York 11375 Tel: (718) 971-9474 Email: [email protected] ATTORNEYS FOR PLAINTIFF
civil rights, immigration, family
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JOHN P. KRISTENSEN (SBN 224132) DAVID L. WEISBERG (SBN 211675) MATTHEW T. HALE (SBN 303826) KRISTENSEN WEISBERG, LLP 12304 Santa Monica Blvd., Suite 100 Los Angeles, California 90025 Telephone: 310-507-7924 Fax: 310-507-7906 [email protected] [email protected] W. CRAFT HUGHES (PRO HAC VICE PENDING) JARRETT L. ELLZEY (PRO HAC VICE PENDING) HUGHES ELLZEY, LLP Galleria Tower I 2700 Post Oak Boulevard, Suite 1120 Houston, Texas 77056 Telephone: 713-544-2377 Fax: 888-995-3335 [email protected] [email protected] Attorneys for Plaintiff and all others similarly situated THE UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF CALIFORNIA '16CV1033 BLM AJB BENJAMIN CIOTTI, on behalf of himself and all others similarly situated, Plaintiff, vs. SYNCHRONY FINANCIAL, a Delaware Corporation; and DOES 1 through 20, inclusive, and each of them, Defendants. ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) Case No. CLASS ACTION COMPLAINT FOR DAMAGES & INJUNCTIVE RELIEF FORVIOLATIONS OF: (1) Violations of the Telephone Consumer Protection Act, 47 U.S.C. § 227, et seq. (2) Willful Violations of the Telephone Consumer Protection Act, 47 U.S.C. § 227, et seq. DEMAND FOR JURY TRIAL Plaintiff Benjamin Ciotti (“Plaintiff”), on behalf of himself and all others similarly situated, alleges the following upon information and belief based upon personal knowledge: NATURE OF THE CASE 1. Defendant is the largest provider of private label credit cards in the United States. In an effort to collect alleged delinquent balances from consumers, Defendant Synchrony Financial (“Defendant”) engages in reckless and aggressive debt collection practices which outright ignore the Telephone Consumer Protection Act, 47 U.S.C. § 227 (the “TCPA”) and the rights of the called parties. 2. Defendant conducted (and continues to conduct) collections call campaigns and repeatedly made unsolicited calls to consumers’ telephones without consent, in violation of the TCPA. Defendant made one or more unauthorized calls to Plaintiff’s cell phone using an automatic telephone dialing system (“ATDS”) or pre-recorded voice for the purpose of soliciting business from Plaintiff. Defendant also called Plaintiff after he told Defendant it had the wrong party, clearly stated he did not wish to be called again. Defendant should have placed Plaintiff’s name on its federally-mandated Internal Do-Not-Call List, but failed to do so. Furthermore, to the extent Defendant called a re-assigned number, Defendant should have scrubbed its customer database against the numerous publicly available reassigned number databases prior to placing the calls to Plaintiff and members of the Class. 3. The TCPA was enacted to protect consumers from unsolicited telephone calls exactly like those alleged in this case. In response to Defendant’s unlawful conduct. Plaintiff files the instant lawsuit and seeks an injunction requiring Defendant to cease all unsolicited ATDS calling activities to consumers and an award of statutory damages to the members of the Class under the TCPA equal to $500.00 per violation, together with court costs, reasonable attorneys’ fees, and treble damages (for knowing and/or willful violations). 4. By making the telephone calls at issue in this Complaint, Defendant caused Plaintiff and the members of a putative Class of consumers (defined below) actual harm, including the aggravation, nuisance, and invasion of privacy that necessarily accompanies the receipt of unsolicited and harassing telephone calls, as well as the monies paid to their carriers for the receipt of such telephone calls. JURISDICTION & VENUE 5. Jurisdiction is proper under 28 U.S.C. § 1332(d)(2) because Plaintiff, a resident of California, seeks relief on behalf of a Class, which will result in at least one class member belonging to a different state than that of Defendant, a company with its principal place of business at Stamford, Connecticut. Plaintiff also seeks up to $1,500.00 in damages for each unsolicited call in violation of the TCPA, which, when aggregated among a proposed class in the thousands, exceeds the $5,000,000.00 threshold for federal court jurisdiction. Therefore, both diversity jurisdiction and the damages threshold under the Class Action Fairness Act of 2005 (“CAFA”) are present, and this Court has jurisdiction. 6. The Court has personal jurisdiction over Defendant because it conducts significant business in this District, and the unlawful conduct alleged in this Complaint occurred in, was directed to, and/or emanated from this District. Furthermore, Defendant has purposefully availed itself of the protections of California law, and the exercise of personal jurisdiction over Defendant in this District does not offend traditional notions of fair play or substantial justice. For these same reasons, venue is proper in this District. PARTIES 7. Plaintiff, Benjamin Ciotti (“Plaintiff”), is a natural person residing in San Diego, California. 8. Defendant Synchrony Financial (“Defendant”) is a Delaware corporation with its principal place of business in Stamford, Connecticut. Defendant may be served via its registered agent, the Corporation Trust Company, Corporation Trust Center, 1209 Orange Street, Wilmington, DE 19801. 9. The above named Defendant, and its subsidiaries and agents, are collectively referred to as “Defendant.” The true names and capacities of the Defendant sued herein as DOES 1 through 20, inclusive, are currently unknown to Plaintiff, who therefore sues such Defendant by fictitious names. Each of the Defendant designated herein as a DOE is legally responsible for the unlawful acts alleged herein. Plaintiff will seek leave of Court to amend the Complaint to reflect the true names and capacities of the DOE Defendant when such identities become known. 10. Plaintiff is informed and believes and thereon alleges that at all relevant times, each and every Defendant was acting as an agent and/or employee of each of the other Defendant and was the owner, agent, servant, joint venturer and employee, each of the other and each was acting within the course and scope of its ownership, agency, service, joint venture and employment with the full knowledge and consent of each of the other Defendant. Plaintiff is informed and believes and thereon alleges that each of the acts and/or omissions complained of herein was made known to, and ratified by, each of the other Defendant. 11. At all times mentioned herein, each and every Defendant was the successor of the other and each assumes the responsibility for each other’s acts and omissions. LEGAL BASIS FOR CLAIMS 12. Congress enacted the TCPA in 1991 to address certain practices thought to be an invasion of consumer privacy and a risk to public safety. The TCPA and the Federal Communications Commission’s (“FCC”) implemented rules prohibit: (1) making telemarketing calls using an artificial or prerecorded voice to residential telephones without prior express consent; and (2) making any non-emergency call using an automatic telephone dialing system (“ATDS”) or an artificial or prerecorded voice to a wireless telephone number without prior express consent. If the call includes or introduces an advertisement, or constitutes telemarketing, consent must be in writing.1 Calls that include non- marketing messages require consent, but not written consent. The TCPA grants consumers a private right of action, with a provision for $500 or the actual monetary loss in damages for each violation, whichever is greater, and treble damages for each willful or knowing violation, as well as injunctive relief. 13. Since the TCPA’s passage in 1991, the FCC has taken multiple actions implementing and interpreting the TCPA, and has issued numerous Declaratory Rulings clarifying specific aspects of the TCPA. The most recent, FCC Omnibus Order of July 10, 2015, (the “Order”) provided further protection to consumers by, among other things, clarifying that ATDS is broadly defined, confirming liability attaches to calls made to the wrong number or reassigned number, and clarifying consumers may revoke consent through reasonable methods. In the Matter of Rules and Regulations Implementing the Tel. Consumer Prot. Act of 1991, FCC 15–72, 30 F.C.C.R. 7961, (July 10, 2015), available at https://www.fcc.gov/document/tcpa-omnibus-declaratory-ruling-and- order. The Order defines an “autodialer” as equipment/software that has the future capacity to dial randomly or sequentially. “In other words, the capacity of an autodialer is not limited to its current configuration but also includes its 1 Prior express written consent means “an agreement, in writing, bearing the signature of the person called that clearly authorizes the seller to deliver or cause to be delivered to the person called advertisements or telemarketing messages using an automatic telephone dialing system or an artificial or prerecorded voice, and the telephone number to which the signatory authorizes such advertisements or telemarketing messages to be delivered. 47 C.F.R. § 64.1200(f)(8). potential functionalities.” The Order clarifies the meaning of “capacity” and that “any call” made using a device with the capacity to serve as an ATDS requires consent under the TCPA, even if the caller is not “actually…using those functionalities to place calls” at the time. Derby v. AOL, Inc., No. 5:15-CV- 00452-RMW, 2015 WL 5316403, at *3 (N.D. Cal. Sept. 11, 2015). 14. The Order also states that calls placed to the wrong number or a reassigned number are made with knowledge of the error after the first call; and consumers may revoke consent through any reasonable method, including orally: “[w]e clarify, however, that callers who make calls without knowledge of reassignment and with a reasonable basis to believe that they have valid consent to make the call should be able to initiate one call after reassignment as an additional opportunity to gain actual or constructive knowledge of the reassignment and cease future calls to the new subscriber. If this one additional call does not yield actual knowledge of reassignment, we deem the caller to have constructive knowledge of such;” “[c]onsumers generally may revoke, for example, by way of a consumer-initiated call, directly in response to a call initiated or made by a caller, or at an in-store bill payment location, among other possibilities.” 15. Furthermore, the TCPA established the National Do-Not-Call List, and also mandates all businesses that place calls for marketing purposes maintain an “internal” do-not-call list (“IDNC”). See 47 C.F.R. § 64.1200(d). The IDNC is “a list of persons who request not to receive telemarketing calls made by or on behalf of that [seller].” Id. The TCPA prohibits a company from calling individuals on its IDNC list or on the IDNC list of a seller on whose behalf the telemarketer calls, even if those individuals’ phone numbers are not on the National Do-Not-Call Registry. Id. at § 64.1200(d)(3),(6). Any company, or someone on the company’s behalf, who calls a member of the company IDNC is liable to that person under the TCPA. The called party is then entitled to bring a private action under the TCPA for monetary and injunctive relief. 16. Finally, in 2008, the FCC held that “a creditor on whose behalf an autodialed or prerecorded message call is made to a wireless number bears the responsibility for any violation of the Commission’s rules.” In re Rules and Regulations Implementing the Telephone Consumer Protection Act, Declaratory Ruling on Motion by ACA International for Reconsideration, 23 FCC Rcd. 559, 565, ¶ 10 (Jan. 4, 2008); Birchmeier v. Caribbean Cruise Line, Inc., 2012 WL 7062748 (Dec. 31, 2012). 17. Accordingly, the entity can be liable under the TCPA for a call made on its behalf, even if the entity did not directly place the call. Under those circumstances, the entity is deemed to have initiated the call through the person or entity. COMMON FACTUAL ALLEGATIONS 18. Defendant is the largest provider of private label credit cards in the United States. In an effort to collect alleged delinquent balances from consumers, Defendant engages in reckless and aggressive debt collection practices which outright ignore the TCPA and the rights of the called parties. 19. Plaintiff brings the present action because Defendant has repeatedly violated the TCPA by calling Plaintiff and the Class via ATDS and using an artificial or prerecorded voice without prior express written consent. Defendant also violated the TCPA by contacting individuals listed on its IDNC; or Defendant has simply ignored the TCPA and failed to implement a legally compliant IDNC altogether. As further detailed herein, Plaintiff was not a customer of, or enrolled with, Defendant when Defendant began making unsolicited calls to his cell phone. Plaintiff would show that Defendant knowingly and willfully engaged in this conduct because Defendant continued to place calls to Plaintiff’s cell phone and the cell phone numbers of the Proposed Class despite the fact that he was listed (or should have been listed) on Defendant’s IDNC. 20. Not surprisingly, these practices have led to significant backlash from consumers:2 • “I have gotten daily robo calls in Spanish from this number. I don't speak Spanish. Since it's not an actual person I cannot figure out what they want or how to stop it.” • “ENDLESS calls from these people which I DO NOT answer. WHO ARE THEY????? hateful.” • “Annoying daily calls from Synchrony Bank - no outstanding debt so not sure why they are calling. Just annoying ...” • “i [sic] keep getting call from this phone Numbers [sic] daily and at all hrs of the day and night! I'm sick and tired but I'm not sure where to report them other then [sic] here. I just want them to stop calling me.” • “I received numerous of [sic] calls during one day early AM and late PM on a daily basis. I have told them to "STOP CALLING ME" but they have continued for the past month. I need a resolution to this matter because is [sic] very disturbing, I am very ill and can not [sic] be constantly harass [sic] by this people [sic]. Is not even for me they are looking for [sic].” 21. Defendant ignored Plaintiff’s and the Class members’ requests, failed to observe its IDNC (to the extent it has one), and continued to call Plaintiff and the Class members. Accordingly, Plaintiff, on behalf of himself and all others similarly situated, bring this action to prevent Defendant from engaging in this continued course of conduct, and seek compensation for himself and the Class of $500.00 for each negligent violation by Defendant, treble 2 See, e.g., 800Notes for (877) 822-2015, http://800notes.com/Phone.aspx/1-800-822-2015. damages of $1,500.00 for each knowing and willful violation, and injunctive relief. FACTS SPECIFIC TO PLAINTIFF BENJAMIN CIOTTI 22. Beginning around December 1, 2015, Ciotti began to receive calls from the number 877-822-2015, which is associated with Defendant. At the time Ciotti filed this lawsuit, he had received at least 10 calls from Defendant. 23. Ciotti received all calls described above on his cellular telephone assigned a number ending in 8205. 24. Defendant and/or third parties on Defendant’s behalf, placed all the calls described above using an ATDS, as defined by 47 U.S.C. § 227(a)(1) without first obtaining Ciotti’s prior express written consent. 25. Ciotti was able to answer several of these calls and interact with the caller’s live representative after being transferred by the dialing system. On several occasions, Ciotti was contacted by a pre-recorded voice, stating “If this is Gloria Eucenia (or a similar name), please press 1…” 26. When Ciotti answered the calls when he was able to eventually speak with a live representative, there was a momentary pause (“dead air”) before Defendant’s live representative engaged on the other end of the line. 27. Defendant’s representatives always asked for another individual – Gloria Eucencia (or a similar name) – not Ciotti. 28. Ciotti repeatedly told Defendant that it had the wrong party. Yet, Defendant continued to call. Ciotto told Defendant every time they had the wrong person. One of Defendant’s employees even admitted that it made no difference and the calls would not stop. 29. Ciotti never provided Defendant consent to call his cellular telephone for any purpose. 30. At the time of the calls, Ciotti did not have a business relationship with Defendant. 31. Ciotti was a PhD candidate at the time Defendant was placing the calls to his cellular phone. The calls were disruptive, unwanted, and distracted Ciotti from his studies and daily routine. 32. Ciotti felt the calls were an invasion of his privacy and wanted Defendant to stop calling. Defendant ignored Ciotti’s multiple requests and continued to call his cellular phone. 33. Based on the circumstances of the calls (e.g. dead air, large volume of calls, pre-recorded messages, seeming inability to remove his number from Defendant’s call list), Ciotti believed Defendant called his cellular telephone using an ATDS that mechanically selected his number from a computer database. 34. On information and belief, Defendant’s ATDS called Ciotti on every occasion. 35. The telephone number Defendant called was assigned to a cellular telephone service for which charges incur for incoming calls pursuant to 47 U.S.C. § 227(b)(1). 36. Ciotti is the regular carrier and exclusive user of the cellular telephone assigned the number ending in 8205. 37. Defendant’s calls constituted calls that were not for emergency purposes as defined by 47 U.S.C. § 227(b)(1(A)(i). 38. Ciotti did not provide Defendant with prior express written consent to place calls to his cellular telephone utilizing an ATDS or artificial or pre- recorded voice, pursuant to 47 U.S.C. § 227 (b)(1)(A) and 47 C.F.R. § 64.1200(a)(3). 39. All calls Defendant made to Ciotti violate 47 U.S.C. § 227(b)(1). 40. Plaintiff has reason to believe Defendant has called, and continues to call, thousands of wireless telephone consumers to collect delinquent debts. 41. Plaintiff’s overriding interest is ensuring Defendant ceases all illegal telemarketing practices and compensates all members of the Class for invading their privacy in the manner the TCPA was contemplated to prevent. 42. In order to redress injuries caused by Defendant’s violations of the TCPA, Plaintiff, on behalf of themselves and a class of similarly situated individuals, bring suit under the TCPA, 47 U.S.C. § 227, et seq., which prohibits certain unsolicited voice and text calls to cell phones. 43. On behalf of the Plaintiff Class, Plaintiff seeks an injunction requiring Defendant to cease all wireless telemarketing and spam activities and an award of statutory damages to the class members, together with costs and reasonable attorneys’ fees. CLASS ACTION ALLEGATIONS A. Class Allegations 44. Plaintiff brings this action pursuant to Federal Rule of Civil Procedure 23(a), (b)(2), and (b)(3) on behalf of himself and the following Classes defined as follows (the “Class”): Autodialer Class: All individuals in the United States who received a call made by or on behalf of Defendant to the individual’s cellular telephone through the use of an automatic telephone dialing system or any other device having the capacity to dial numbers without human intervention, from October 16, 2013 to the date that class notice is disseminated, where Defendant’s records fail to indicate prior express written consent from the recipient to make such call. IDNC Class: All persons within the United States who, 30 days or more after requesting Defendant cease all calls, received any calls from Defendant, from October 16, 2013 to the date that class notice is disseminated. Artificial & Prerecorded Voice Class: All individuals in the United States who received a call made by or on behalf of Defendant to the individual’s cellular or residential telephone through the use of an artificial or pre-recorded voice, from October 16, 2013 to the date that class notice is disseminated, where Defendant’s records fail to indicate prior express written consent from the recipient to make such call. Wrong Number Class: All persons in the United States whose (1) cellular telephone number has been called by Defendant; (2) more than once; (3) with an artificial or prerecorded voice and/or an automatic telephone dialing system; and (4) such calls were “wrong numbers” where the person subscribing to the number called was not the same person Defendant’s records show it intended to call, (5) from October 16, 2013 to the date that class notice is disseminated. 45. The following individuals are excluded from the Class: (1) any Judge or Magistrate presiding over this action and members of their families; (2) Defendant, Defendant’s subsidiaries, parents, successors, predecessors, and any entity in which Defendant or its parents have a controlling interest, and its current or former employees, officers, and directors; (3) Plaintiff’s counsel and Defendant’s counsel; (4) persons who properly execute and file a timely request for exclusion from the Class; (5) the legal representatives, successors or assigns of any such excluded persons; and (6) persons whose claims against Defendant have been fully and finally adjudicated and/or released. 46. This suit seeks only damages, statutory penalties, and injunctive relief for recovery of economic injury on behalf of the Class, and it expressly is not intended to request any recovery for personal injury and claims related thereto. 47. Plaintiff reserves the right to expand the Class definitions to seek recovery on behalf of additional persons as warranted as facts are learned in further investigation and discovery. 48. Plaintiff and members of the Class were harmed by Defendant’s acts in at least the following ways: Defendant, either directly or through agents, illegally contacted Plaintiff and the Class’ members via their cellular telephones by using an ATDS, thereby causing Plaintiff and the Class members to incur certain cellular telephone charges or reduce cellular telephone time for which Plaintiff and the Class members previously paid; continuing to call Class members after they requested the calls cease or to be placed on Defendant’s IDNC list; and invading the privacy of Plaintiff and the Class members. B. Numerosity 49. The exact sizes of the Class are unknown and not available to Plaintiff at this time, but it is clear individual joinder is impracticable. 50. On information and belief, Defendant made telephone calls to thousands of consumers who fall into the definition of the Class. Members of the Class can be easily identified through Defendant’s records. C. Commonality and Predominance 51. There are many questions of law and fact common to the claims of Plaintiff and the Class, and those questions predominate over any questions that may affect individual members of the Class. 52. Common questions for the Class include, but are not necessarily limited to the following: a. Whether Defendant’s conduct violated the TCPA; b. Whether Defendant systematically made auto-dialed or pre-recorded calls to consumers who did not previously provide Defendant and/or its agents with prior express written consent to receive such phone calls after October 16, 2013; c. Whether members of the Class are entitled to treble damages based on the willfulness of Defendant’ conduct; d. Whether Defendant called consumers with re-assigned numbers that appear on publicly available databases or re-assigned numbers. e. Whether Defendant placed calls to consumers after those consumers requested Defendant stop calling; and f. Whether Defendant and its agents should be enjoined from engaging in such conduct in the future. D. Typicality 53. Plaintiff’s claims are typical of the claims of the other members of the Class. 54. Plaintiff and the Class sustained damages as a result of Defendant’s uniform wrongful conduct during transactions with Plaintiff and the Class. E. Adequate Representation 55. Plaintiff will fairly and adequately represent and protect the interests of the Class, and has retained counsel competent and experienced in complex class actions. 56. Plaintiff have no interest antagonistic to those of the Class, and Defendant has no defenses unique to Plaintiff. F. Policies Generally Applicable to the Class 57. This class action is appropriate for certification because Defendant has acted or refused to act on grounds generally applicable to the Class as a whole, thereby requiring the Court’s imposition of uniform relief to ensure compatible standards of conduct toward the Class members, and making final injunctive relief appropriate with respect to the Class as a whole. 58. Defendant’s practices challenged herein apply to and affect the Class members uniformly, and Plaintiff’s challenge of those practices hinges on Defendant’s conduct with respect to the Class as a whole, not on facts or law applicable only to Plaintiff. G. Superiority 59. This case is also appropriate for class certification because class proceedings are superior to all other available methods for the fair and efficient adjudication of this controversy given that joinder of all parties is impracticable. 60. The damages suffered by the individual members of the Class will likely be relatively small, especially given the burden and expense of individual prosecution of the complex litigation necessitated by Defendant’s actions. 61. Thus, it would be virtually impossible for the individual members of the Class to obtain effective relief from Defendant’s misconduct. 62. Even if members of the Class could sustain such individual litigation, it would still not be preferable to a class action, because individual litigation would increase the delay and expense to all parties due to the complex legal and factual controversies presented in this Complaint. 63. By contrast, a class action presents far fewer management difficulties and provides the benefits of single adjudication, economy of scale, and comprehensive supervision by a single court. Economies of time, effort and expense will be fostered and uniformity of decisions ensured. FIRST CAUSE OF ACTION (Violation of the Telephone Consumer Protection Act, 47 U.S.C. § 227, et seq.) 64. Plaintiff hereby incorporates by reference and re-alleges each and every allegation set forth in each and every preceding paragraph of this Complaint, as though fully set forth herein. 65. The foregoing acts and omission of Defendant constitute numerous and multiple violations of the TCPA, including but not limited to each and every one of the above cited provisions of 47 U.S.C. § 227, et seq. and 47 C.F.R. §64.1200, et seq. 66. As a result of Defendant’s violations of 47 U.S.C. § 227, et seq., and 47 C.F.R. §64.1200, et seq., Plaintiff and the Class Members are entitled to an award of $500.00 in statutory damages, for each and every violation, pursuant to 47 U.S.C. § 227(b)(3)(B). 67. Plaintiff and the Class members are also entitled to and seek injunctive relief prohibiting such conduct in the future. SECOND CAUSE OF ACTION (Knowing and/or Willful Violation of the Telephone Consumer Protection Act, 47 U.S.C. § 227, et seq.) 68. Plaintiff hereby incorporates by reference and re-alleges each and every allegation set forth in each and every preceding paragraph of this Complaint, as though fully set forth herein. 69. The foregoing acts and omissions of Defendant constitute numerous and multiple knowing and/or willful violations of the TCPA, including but not limited to each and every one of the above cited provisions of 47 U.S.C. § 227, et seq. and 47 C.F.R. §64.1200, et seq. 70. As a result of Defendant’s violations of 47 U.S.C. § 227, et seq., and 47 C.F.R. §64.1200, et seq. Plaintiff and the Class Members are entitled to an award of $1,500.00 in statutory damages, for each and every violation, pursuant to 47 U.S.C. § 227(b)(3)(B) and 47 U.S.C. § 227(b)(3)(C). 71. Plaintiff and the Class members are also entitled to and seek injunctive relief prohibiting such conduct in the future. PRAYER FOR RELIEF WHEREFORE, Plaintiff, individually and on behalf of the Class, prays for relief and judgment as follows: 1. An order certifying this action as a class action and appointing Plaintiff and his counsel to represent the Class; 2. For the first cause of action: • Plaintiff and Class members are entitled to and request $500.00 in statutory damages, for each and every violation, pursuant to 47 U.S.C. § 227, et seq.; • Preliminary and permanent injunctive relief enjoining Defendant, its agents, servants and employees, and all persons acting in concert with them, from engaging in, and continuing to engage in, the unlawful calls and text messages made with automated dialing systems to cellular phones without prior express consent; • Attorneys’ fees, costs and any and all other relief that the Court deems just and proper. 3. For the second cause of action: • Plaintiff and Class members are entitled to and request $1,500.00 in statutory damages, for each and every violation , pursuant to 47 U.S.C. § 227, et seq.; • Preliminary and permanent injunctive relief enjoining Defendant(s), their agents, servants and employees, and all persons acting in concert with them, from engaging in, and continuing to engage in, the unlawful calls made with automated dialing systems to cellular phones without prior express consent; • Attorneys’ fees, costs and any and all other relief that the Court deems just and proper. Dated: April 27, 2016 Respectfully submitted, By: /s/ John P. Kristensen John P. Kristensen (SBN 224132) [email protected] David L. Weisberg (SBN 211675) [email protected] KRISTENSEN WEISBERG, LLP 12304 Santa Monica Blvd., Suite 100 Los Angeles, California 90025 Telephone: (310) 507-7924 Fax: (310) 507-7906 W. Craft Hughes (Pro Hac Vice Pending) [email protected] Jarrett L. Ellzey (Pro Hac Vice Pending) [email protected] HUGHES ELLZEY, LLP Galleria Tower I 2700 Post Oak Boulevard, Suite 1120 Houston, Texas 77056 Telephone: 713-544-2377 Fax: 888-995-3335 DEMAND FOR JURY TRIAL Plaintiff hereby demands a trial by jury for all such triable claims. Dated: April 27, 2016 Respectfully submitted, By: /s/ John P. Kristensen John P. Kristensen (SBN 224132) [email protected] David L. Weisberg (SBN 211675) [email protected] KRISTENSEN WEISBERG, LLP 12304 Santa Monica Blvd., Suite 100 Los Angeles, California 90025 Telephone: (310) 507-7924 Fax: (310) 507-7906 W. Craft Hughes (Pro Hac Vice Pending) [email protected] Jarrett L. Ellzey (Pro Hac Vice Pending) [email protected] HUGHES ELLZEY, LLP Galleria Tower I 2700 Post Oak Boulevard, Suite 1120 Houston, Texas 77056 Telephone: 713-544-2377 Fax: 888-995-3335
privacy
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UNITED STATES DISTRICT COURT EASTERN DISTRICT OF LOUISIANA CASSO'S WELLNESS STORE & GYM, L.L.C. CIVIL ACTION NO.: V. SPECTRUM PHARMACY PRODUCTS, INC. CLASS ACTION COMPLAINT Plaintiff, Casso's Wellness Store & Gym L.L.C. (hereinafter referred to as "Plaintiff"), Introduction More than two decades ago, the Telephone Consumer Protection Act of 1991, 47 U.S.C. § 227 (hereinafter referred to as "TCPA") was enacted into law. The law responded to countless complaints by American consumers and businesses about the cost, disruption and nuisance imposed by junk faxes. The law prohibited the transmission of facsimile advertising without prior express invitation or permission of the recipient. In 2005, because consumers and businesses continued to be besieged with junk faxes, Congress strengthened the law by amending it through the Junk Fax Prevention Act of 2005 (hereinafter referred to as "JFPA"). As amended, the law requires senders to include in their faxed advertisements a clear and conspicuous notice that discloses to recipients their right to stop future junk faxes and explains how to exercise that right. Plaintiff brings this class action to recover damages for and to enjoin massive junk faxing by defendant, Spectrum Pharmacy Products, Inc. (hereinafter referred to as "Spectrum" or Page 1 of 13 "Defendant") in direct violation of the TCPA. Upon information and belief, Plaintiff avers that Defendant has blasted thousands of junk faxes nationwide in direct violation of the TCPA and the regulations promulgated under the act by the Federal Communications Commission (hereinafter referred to as "FCC"). Defendant's violations include, but are not limited to, the facsimile transmission of advertisements to Plaintiff's facsimile telephone number on December 21, 2016; February 14, 2017; February 17, 2017; and February 24, 2017, copies of which are attached hereto as Exhibit 1 through Exhibit 4. Standing and Jurisdiction This Court has federal question subject matter jurisdiction pursuant to 28 U.S.C. § 1331. See Mims V. Arrow Financial Services, Inc., 132 S.Ct. 740 (2012). Venue is proper in this Court under 28 U.S.C. § 1391(b) and (c) because a substantial portion of the facts and circumstances that give rise to the cause of action occurred in this District. The Parties Individual Plaintiff/Class Representative. Plaintiff is, and at all times relevant hereto was, a limited liability company duly organized and existing under the laws of the State of Louisiana, with its principal place of business in Metairie, Louisiana. Defendant: Upon information and belief, Defendant is, and at all times relevant hereto was, a corporation organized and existing under the laws of the State of New Jersey, having its principal place of business at 777 Jersey Ave, New Brunswick, NJ 08901. The JFPA's Prohibition Against Junk Faxing By the early 1990s, advertisers had exploited facsimile telephone technology to blanket the country with junk fax advertisements. This practice imposed tremendous disruption, annoyance, and cost on the recipients. Among other things, junk faxes tie up recipients' telephone lines and facsimile machines, misappropriate and convert recipients' fax paper Page 2 of 13 and toner, require recipients to sort through faxes to separate legitimate fax communications from junk advertisements and to discard the latter. Congress responded to the problem by passing the TCPA. The TCPA made it unlawful for any person "to use any telephone facsimile machine, computer, or other device to send, a telephone facsimile machine, an unsolicited advertisement." 47 U.S.C. $227(b)(1)(C). The anti-junk fax law was enacted to eradicate "the explosive growth in unsolicited facsimile advertising, or junk fax." H.R. Rep. No. 102-317 (1991). In the decade following the law's enactment, however, American consumers and businesses continued to be "besieged" by junk faxes because senders refused to honor requests by recipients to stop. FCC, Report and Order on Reconsideration of Rules and Regulations Implementing the TCPA of 1991, 29 Comm. Reg. 830 1 186 (2003). Congress responded by strengthening the law through the JFPA of 2005. The JFPA continues the prohibition against sending unsolicited advertisements via facsimile transmission, and also implemented the additional requirement that all facsimile advertisements include specific opt-out notices. The FCC has defined a "sender" to include any "person or entity on whose behalf a facsimile unsolicited advertisement is sent or whose goods or services are advertised or promoted in the unsolicited advertisement." 47 C.F.R. § 64.1200(a)(3), (f)(8). The TCPA defines an "advertisement" as "any material advertising the commercial availability or quality of any property, goods, or services which is transmitted to any person without that person's prior express invitation or permission, in writing or otherwise." 47 U.S.C. $227(a)(5). In 2005, the JFPA for the first time required senders to disclose to recipients their right and ability to stop future junk faxes (hereinafter collectively the "Opt-Out Notice Requirements"). 47 U.S.C. $227(b)(1)(C)(iii), (b)(2)(D), (b)(2)(E), (d)(2); 47 CFR § Page 3 of 13 64.1200(a)(4)(iii)-(vii). Advertisers must place the notice clearly and conspicuously on the first page of the fax transmission and include prescribed information that Congress believed essential to enable junk fax recipients to opt-out of future faxes. Compliance with the Opt- Out Notice Requirements is neither difficult nor costly, and these requirements provide important consumer protections bestowed by Congress upon American consumers and businesses. These protections include giving the consumers and businesses the right to stop unwanted junk faxes, requiring the senders to disclose the right and explain how to exercise that right, and providing statutory damages for violations. Further, the TCPA requires that even facsimile advertisements being sent to consumers who consented to receipt, or with whom the advertiser has an established business relationship, must include language on the facsimile which fully complies with the Opt-Out Notice Requirements. 47 C.F.R. § 64.1200(a)(4)(iii)-(vii). Defendant's Junk Fax Campaign Defendant claims to be a customer-focused global supplier of high quality chemicals, pharmacy supplies and equipment. Defendant further claims to be committed to being their customers' main pharmacy compounding resource. Upon information and belief, Plaintiff alleges that to advertise their goods and/or services, Defendant has blasted thousands of junk faxes to businesses. Plaintiff further alleges that Defendant has blasted junk faxes without complying with the Opt-Out Notice Requirements, in direct violation of the TCPA, JFPA and the FCC's regulations promulgated thereunder. The unsolicited junk faxes sent to Plaintiff were part of Defendant's junk fax marketing campaign. Exhibit 1 exclaims "YEAR-END EQUIPMENT SPECIALS" across the top and provides a promo code promising up to 30% in savings. Exhibit 1 also includes a list Page 4 of 13advertising twenty-six (26) products with corresponding catalog numbers, descriptions, and special prices. Exhibit 2 exclaims "WE [heart symbol] OUR CUSTOMERS" and offers the opportunity for the recipient to "earn" a "FREE LUNCH" for their pharmacy. The advertisement goes on to promote two special events, one on February 14th (the day of the fax) and a second on February 22nd, each requiring the recipient to call Spectrum and use a promocode provided on the fax. Exhibit 3 states "Essentials of Sterile Compounding" and then advertises Spectrum's "Inaugural Course Price" at a discounted rate. The advertisement goes on to describe the inaugural course and other classes available through Spectrum's facility. Exhibit 4 again exclaims "Essentials of Sterile Compounding" and then advertises Spectrum's "Inaugural Course Price" at a further discounted rate. The advertisement goes on to describe the inaugural course and other classes available through Spectrum's facility. As a result of Defendant's unsolicited faxes, Defendant has imposed disruption, annoyance, and cost on Plaintiff. Among other things, these faxes tie up Plaintiff's telephone lines and facsimile machines, misappropriate and convert Plaintiff's fax paper and toner, require Plaintiff to sort through faxes to separate legitimate fax communications from junk fax advertisements and to discard the latter. Failing to provide a compliant opt-out notice on a facsimile advertisement is a separate and distinct violation of the TCPA as well as the regulations promulgated by the FCC. The TCPA statute provides for a private right of action "based on violations of regulations prescribed under the TCPA." See 47 U.S.C. § 227(b)(3)(A). See also Mims V. Arrow Financial Services, LLC, 132 S.Ct. 740, 746 (2012) (TCPA "authorizes a private right of action for violation of the FCC's implementing regulations."). In addition to the damages Page 5 of 13 stated above, Plaintiff has suffered an injury in that it has also been deprived of its right, created by Congress, to receive the required opt-out notice disclosures on facsimile advertisements governed by the TCPA. Class Action Allegations Statutory Reference. This action is properly maintainable as a class action under authority of Federal Rule Civil Procedure 23 because: (a) the class is SO numerous that joinder of all members is impracticable; (b) there are questions of fact or law common to the class, which common questions predominate over questions affecting only individual members; (c) the representative parties will fairly and adequately protect the interest of the class; and (d) the class action is an appropriate method for the fair and efficient adjudication of the controversy. Class Definition. The Plaintiff Class (hereinafter referred to as "Plaintiff Class") consists of all persons and entities that are subscribers of telephone numbers to which within four years of the filing of this Complaint, Defendant sent facsimile transmissions with content that discusses, describes, promotes products and/or services offered by Defendant, and does not contain the opt-out notice required by 47 U.S.C. § 227(b)(1)(C)(iii), (b)(2)(D), (b)(2)(E), (d)(2) or 47 C.F.R. § 64.1200(a)(4)(iii)-(vii). Class Size. Upon information and belief, Plaintiff avers that the Plaintiff Class numbers are in the thousands of persons or entities. Adequacy of Representation. The Plaintiff Class will be well represented by the class representative and class counsel. Plaintiff appreciates the responsibility of a class representative and understands the nature and significance of the claims made in this case. Plaintiff can fairly and adequately represent and protect the interests of the Plaintiff Class because there is no conflict between its interests and the interests of other class members. Page 6 of 13 Proposed class counsel has the necessary resources, experience and ability to prosecute this case on a class action basis. Impracticability of Joinder. Joinder of all Plaintiff Class members is impracticable due to the class' size and due to the relatively small potential monetary recovery for each Plaintiff Class member, in comparison to the time and costs associated with joinder in the litigation on and individual basis. Common Questions of Law and Fact are Predominant. Questions of law and fact common to the class predominate over questions affecting only individual class members. Numerous questions may be jointly tried and would not require each member individually to litigate numerous and substantial questions to determine his or her right of recover following the class judgment. Common Questions of Fact. This case presents numerous questions of fact that are common to all class members' claims. Defendant has engaged in a standardized course of conduct vis-à-vis class members, and Plaintiff's injuries arise out of that conduct. Plaintiff is informed and believes and upon such information and belief avers that the case arises out of a common nucleus of fact because, among other things, all junk faxes advertised Defendant's goods and services; all junk faxes were prepared, developed and sent by Defendant in the same manner for all recipients; and the faxes are the product of an organized fax-blasting campaign targeted to the class. Common Questions of Law. The case presents numerous common questions of law, including, but not limited to: (1) Whether the faxes at issue advertise the commercial availability or quality of property, goods or services and therefore fall within the ambit of the TCPA, JFPA and the FCC's regulations promulgated thereunder; Page 7 of 13(2) Defendant's mode and method of obtaining the telephone numbers to which the junk faxes were sent and whether the mode and method complied with the requirements of subsection 47 U.S.C. §227 (b)(1)(C)(ii) and the FCC's regulations promulgated thereunder; (3) Whether Defendant complied with the Opt-Out Notice Requirements of the TCPA, JFPA and the FCC's regulations promulgated thereunder, and the legal consequences of the failure to comply with those requirements; (4) What constitutes a knowing or willful violation of the TCPA within the meaning of section (b)(3); (5) Whether Defendant committed knowing or willful violations of the TCPA; (6) Whether damages should be increased on account of Defendant's knowing or willful violations of the TCPA and, if so, by what amount; and (7) Whether injunctive relief is warranted to enjoin Defendant from further violations of the TCPA and JFPA. Appropriate Method for Fair and Efficient Resolution of the Controversy. A class action is an appropriate method for the fair and efficient adjudication of the controversy for several reasons: (1) Prosecuting separate actions by individual class members would create a risk inconsistent or varying adjudications that would establish incompatible standards of conduct for Defendant; (2) Because Defendant has acted on grounds that apply generally to the class, final injunctive relief is appropriate respecting the class as a whole; Page 8 of 13 (3) Questions of law and fact common to members of the class predominate over any questions affecting only individual members, and a class action is superior to other available methods for the fair and efficient adjudication of the controversy; (4) Absent class certification, there is a possibility of multiple individual cases and, therefore, class adjudication will conserve judicial resources and will avoid the possibility of inconsistent rulings. (5) Most members of the Plaintiff Class are not likely to join or bring an individual action due to, among other reasons, the small amount to be recovered relative to the time, effort and expense necessary to join or bring an individual action. Because the statutory minimum damage is $500 per violation and the TCPA and JFPA does not authorize an award of attorneys' fees to a successful plaintiff, individual action to remedy Defendant's violations of the TCPA would be grossly uneconomical. As a practical matter, the claims of the vast majority of the Plaintiff Class are not likely to be redressed absent class certification. (6) Equity dictates that all persons who stand to benefit from the relief sought herein should be subject to the lawsuit and, hence, subject to an order spreading the cost of litigation among class members in relationship to the benefits received. Cause of Action for Violation of 47 U.S.C. § 227 Defendant's Violation of the Act. Within four years of the filing of this Complaint and including, without limitation, December 21, 2016; February 14, 2017; February 17, 2017; and February 24, 2017, Defendant violated the TCPA, JFPA and the FCC's regulations promulgated under the TCPA by sending unsolicited facsimile advertisements, and such unsolicited facsimile advertisements were sent with non-compliant opt-out notices from telephone facsimile machines, computers, or other devices to telephone facsimile numbers Page 9 of 13 of Plaintiff and members of the Plaintiff Class. Among other things, Defendant violated the TCPA, JFPA and the FCC's regulations because it failed to comply with the mandatory Opt-Out-Notice Requirements set forth in 47 U.S.C. § 227(b)(1)(C)(iii), (b)(2)(D) and (b)(2)(E), and by 47 C.F.R. § 64.1200(a)(4)(iii)-(vii); thus, causing Plaintiff and Plaintiff Class to sustain statutory damages, in addition to actual damages, including but not limited to those contemplated by Congress and the FCC. Defendant is a sender of the junk faxes alleged in this Complaint because (1) it is the person or entity on whose behalf the facsimile advertisements were sent, and (2) its property, goods and services are advertised or promoted as commercially available in the advertisement. To the extent facsimile advertisements were transmitted by Defendant to consumers who had given consent, had solicited the advertisements, or had an established business relationship with Defendant, the facsimile advertisements are still in violation of the TCPA as they did not contain the compliant opt-out notice required by law, making individual issues of consent, prior express permission, or an established business relationship, legally irrelevant. Right of Private Action. Under section (b)(3) of the TCPA, Plaintiff has a private right of action to bring this action on behalf of itself and on behalf of the Plaintiff Class to redress Defendant's violations of the TCPA. Injunctive Relief. Subsection (b)(3)(A) of the TCPA authorizes Plaintiff to bring an action to enjoin a violation of the TCPA. Plaintiff requests that a permanent injunction issue to: (1) Prohibit Defendant, their employees, agents, representatives, contractors, affiliates and all persons and entities acting in concert with Defendant, from committing further violations of the TCPA, and thereby prohibiting Defendant, their employees, agents, representatives, contractors, affiliates, and all persons and entities acting with Page 10 of 13Defendant, from sending any further noncompliant faxed l'advertisements to any person or entity; (2) Require Defendant to deliver to Plaintiff all records of facsimile advertisements since four years of the filing of this Complaint, including all content sent via facsimile, transmission lists, and fax confirmation lists; (3) Require Defendant to adopt ongoing educational, training and monitoring programs to ensure compliance with the TCPA and JFPA, and limiting facsimile advertising activity to personnel who have undergone such training; (4) Require Defendant to provide written notice to all persons and entities to whom Defendant sent via facsimile transmission advertisements, warning such persons and entities that the facsimile transmission of noncompliant advertisements is in violation of the TCPA and JFPA and that they should not be led or encouraged in any way by Defendant's facsimile transmissions to fax noncompliant advertisements of their own; and (5) Require Defendant to conspicuously place on the homepage of their respective websites the warnings contained in (4) of this Paragraph 28. Damages. Subsection (b)(3)(B) of the TCPA provides for the recovery of damages in the minimum amount of $500 for each violation of the TCPA by Defendant. In addition, Plaintiff is informed and believes and upon such information and belief avers that Defendant committed its violations willfully or knowingly and that the amount of statutory damages should be trebled, as also authorized by subjection (b)(3) of the TCPA. Prayer for Relief WHEREFORE, Plaintiff and the Plaintiff Class pray for judgment against Defendant: Page 11 of 13 (1) Certifying a class consisting of all persons and entities that are subscribers of telephone numbers to which within four years of the filing of this Complaint, Defendant sent facsimile transmissions with content that discusses, describes, or promotes products and/or services offered by Defendant, and does not contain the notice required by 47 U.S.C. § 227(b)(1)(C)(iii), (b)(2)(D) and (b)(2)(E), and by 47 C.F.R. § 64.1200(a)(4)(iii)-(vii). (2) Appointing Plaintiff as representative for the Plaintiff Class and awarding Plaintiff an incentive award for its efforts as class representative; (3) Appointing Plaintiff's counsel as counsel for the Plaintiff Class; (4) In accordance with subsection (b)(3)(B) of the TCPA and JFPA, for an award of statutory damages in the amount of $500 for each violation of the Act and the trebling of such statutory damages, exclusive of interest costs, according to proof; (5) For injunctive relief in accordance with subsection (b)(3)(A) of the TCPA and JFPA, (1) prohibiting Defendant, their employees, agents, representatives, contractors, affiliates and all persons and entities acting in concert with Defendant, from committing further violations of the TCPA, and thereby prohibiting Defendant, their employees, agents, representatives, contractors, affiliates, and all persons and entities acting in concert with Defendant, from sending any further noncompliant faxed advertisements to any person or entity; (2) requiring Defendant to deliver to Plaintiff all records of facsimile advertisements since four years of the filing of this Complaint, including all content sent via facsimile, transmission lists, and fax confirmation lists; (3) requiring Defendant to adopt ongoing educational, training and monitoring activity to personnel who have undergone such training; (4) requiring Defendant to provide written notice to all persons and entities to whom Page 12 of 13 Defendant sent via facsimile transmission noncompliant advertisements, informing such persons and entities that Defendant's facsimile transmission of advertisements mislead recipients to fax advertisements of their own; and (5) requiring Defendant to conspicuously place on the homepage of their respective websites the warnings contained in (4) of this subparagraph 5; (6) Ordering payment of costs of litigation, including without limitation costs of suit and attorneys' fees, spread among the members of the Plaintiff Class in relation to the benefits received by the Plaintiff Class; (7) For pre-judgment interest; (8) For costs of suit herein from Defendant; (9) For such other and further relief as the Court shall deem just and proper. Respectfully Submitted: /s/ Preston L. Hayes GEORGE B. RECILE (#11414) PRESTON L. HAYES (#29898) RYAN P. MONSOUR (#33286) MATTHEW A. SHERMAN (#32687) PATRICK R. FOLLETTE (#34547) Chehardy, Sherman, Williams, Murray, Recile, Stakelum & Hayes, L.L.P. One Galleria Boulevard, Suite 1100 Metairie, Louisiana 70001 Telephone: (504) 833-5600 Facsimile: (504) 613-4528 Counsel for Plaintiff Page 13 of 13
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UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF FLORIDA CASE NO. 0:22-cv-61956 CHRISTA SIMMONS, individually and on behalf of all others similarly situated, CLASS ACTION Plaintiff, JURY TRIAL DEMANDED v. THE PROCTER & GAMBLE COMPANY D/B/A ORAL-B, Defendant. ________________________________________/ CLASS ACTION COMPLAINT Plaintiff Christa Simmons brings this class action against Defendant THE PROCTER & GAMBLE COMPANY D/B/A ORAL-B, and alleges as follows upon personal knowledge as to Plaintiff and Plaintiff’s own acts and experiences, and, as to all other matters, upon information and belief, including investigation conducted by Plaintiff’s attorneys. NATURE OF THE ACTION 1. This is a putative class action pursuant to the Telephone Consumer Protection Act, 47 U.S.C. §§ 227, et seq. (the “TCPA”), and the Florida Telephone Solicitation Act (“FTSA”), Fla. Stat. § 501.059. 2. To promote its goods and services, Defendant engages in unsolicited text messaging to those who have not provided Defendant with their prior express written consent as required by the FTSA. 3. Defendant also engages in telemarketing without the requisite policies and procedures and training required under the TCPA and its implementing regulations. 4. Defendant’s telephonic sales calls have caused Plaintiff and the Class members harm, including violations of their statutory rights, statutory damages, annoyance, nuisance, and invasion of their privacy. 5. Through this action, Plaintiff seeks an injunction and statutory damages on behalf of Plaintiff and the Class members, as defined below, and any other available legal or equitable remedies resulting from the unlawful actions of Defendant. PARTIES 6. Plaintiff is, and at all times relevant hereto was, a citizen and resident of Broward County, Florida. 7. Plaintiff is, and at all times relevant hereto was, an individual and a “called party” as defined by Fla. Stat. § 501.059(1)(a) in that Plaintiff was the regular user of cellular telephone number that received Defendant’s telephonic sales calls. 8. Defendant is, and at all times relevant hereto was, a foreign corporation and a “telephone solicitor” as defined by Fla. Stat. § 501.059(f). JURISDICTION AND VENUE 9. This Court has federal question subject matter jurisdiction over Plaintiff’s TCPA claims pursuant to 28 U.S.C. § 1331. 10. This Court has supplemental jurisdiction over Plaintiff’s FTSA claims pursuant to 28 U.S.C. § 1367. 11. Defendant is subject to personal jurisdiction in Florida because this suit arises out of and relates to Defendant’s contacts with this state. Defendant initiated and directed telemarketing and/or advertising text messages into Florida. Specifically, Defendant initiated and directed the transmission of unsolicited advertisement or telemarketing text messages to Plaintiff’s cellular telephone number to sell goods, services or products in Florida. Plaintiff’s telephone number has an area code that specifically coincides with locations in Florida, and Plaintiff received such messages while residing in and physically present in Florida. 12. Venue is proper in this District pursuant to 28 U.S.C. §§ 1391(b) and (c) because Defendant is deemed to reside in any judicial district in which it is subject to personal jurisdiction, and because a substantial part of the events or omissions giving rise to the claim occurred in this District FACTS 13. On multiple occasions including March 31, 2022, Defendant sent telephonic sales call to Plaintiff’s cellular telephone number, including the following: 14. As demonstrated by the above screenshots, the purpose of Defendant’s telephonic sales call was to solicit the sale of consumer goods and/or services. 15. As demonstrated by the above screenshots, when it sent its text message solicitations to Plaintiff, Defendant failed to identify (1) the name of the individual caller; (2) the name of the legal entity on whose behalf the call was being made; and (3) a telephone number or address at which Defendant may be contacted. 16. Plaintiff is the regular user of the telephone number that received the above telephonic sales calls. 17. Plaintiff utilizes the cellular telephone number for personal purposes and the number is Plaintiff’s residential telephone line. 18. Plaintiff was in Florida when Plaintiff received the above text message call, and Defendant’s violative conduct occurred in substantial part in Florida. 19. Upon information and belief, Defendant maintains and/or has access to outbound transmission reports for all text messages sent advertising/promoting its services and goods. These reports show the dates, times, target telephone numbers, and content of each message sent to Plaintiff and the Class members. 20. As demonstrated by the text message screenshots above, Defendant did not provide Plaintiff and the Class members with instructions on how to opt-out of future text messages by, for example, advising them that they could text “Stop” to get the messages to stop, which is a standard requirement outlined in the Principles and Best Practices manual published by CTIA, the trade association that represents every major wireless carrier in the country. See 190719-CTIA- Messaging-Principles-and-Best-Practices-FINAL.pdf at 15 (“Message Senders should state in the message how and what words effect an opt-out. Standardized ‘STOP’ wording should be used for opt-out instructions, however opt-out requests with normal language (i.e., stop, end, unsubscribe, cancel, quit, ‘please opt me out’) should also be read and acted upon by a Message Sender except where a specific word can result in unintentional opt-out. The validity of a Consumer opt-out should not be impacted by any de minimis variances in the Consumer opt-out response, such as capitalization, punctuation, or any letter-case sensitivities.”). 21. Defendant’s failure to provide opt-out instructions to Plaintiff and the Class members is indicative of Defendant’s failure to 1) maintain written policies and procedures regarding its text messaging marketing; (2) provide training to its personnel engaged in telemarketing; and (3) maintain a standalone do-not-call list. 22. To transmit the above telephonic sales text message call, Defendant utilized a computer software system that automatically selected and dialed Plaintiff’s and the Class members’ telephone numbers. 23. The number used by Defendant to transmit the subject text message solicitations (71883) is known as a “short code.” Short codes are short digit sequences, shorter than telephone numbers, that are used to address messages in the Multimedia Messaging System and short message service systems of mobile network operators. 24. Text messages using a short code can only be sent using a computer, and cannot be sent using a standard telephone. 25. The impersonal and generic nature of Defendant’s text message and the fact that it originated from a short-code demonstrates that Defendant utilized a computer software system that automatically selected and dialed Plaintiff’s and the Class members’ telephone numbers. 26. To send the text messages, Defendant used a messaging platform (the “Platform”), which permitted Defendant to transmit blasts of text messages automatically and without any human involvement. The Platform automatically made a series of calls to Plaintiff’s and the Class members’ stored telephone numbers with no human involvement after the series of calls were initiated utilizing the Platform. 27. Defendant was not required to and did not need to utilize the Platform to send messages to Plaintiff and the Class members. Instead, Defendant opted to use the Platform to maximize the reach of its text message advertisements at a nominal cost to Defendant. 28. Defendant would be able to conduct its business operations without sending automated text messages to consumers. 29. Defendant would be able to send automated text messages to consumers, and in compliance with the FTSA, by securing the proper consent from consumers prior to sending text messages. 30. Defendant would be able to send text messages to consumers without consent by utilizing a non-automated text messaging system. 31. Accordingly, it is not impossible for Defendant to comply with the FTSA in the context of transmitting text messages. 32. The burden and cost to Defendant of securing consent from consumers that complies with the FTSA is nominal. 33. Compliance with the FTSA will not result in Defendant having to cease its business operations. 34. Compliance with the FTSA will not result in Defendant having the alter the prices of any goods or services it provides in the marketplace. 35. Compliance with the FTSA will not force Defendant to seek regulatory approval from the State of Florida before undertaking any type of commercial transaction. 36. Because a substantial part of Defendant’s FTSA violations occurred in Florida, requiring Defendant’s compliance with the FTSA will not have the practical effect of regulating commerce occurring wholly outside of Florida. 37. The Platform has the capacity to select and dial numbers automatically from a list of numbers, which was in fact utilized by Defendant. 38. The Platform has the capacity to schedule the time and date for future transmission of text messages, which was in fact utilized by Defendant. 39. The Platform also has an auto-reply function that results in the automatic transmission of text messages. 40. Plaintiff never provided Defendant with express written consent authorizing Defendant to transmit telephonic sales calls to Plaintiff’s cellular telephone number utilizing an automated system for the selection and dialing of telephone numbers. 41. More specifically, Plaintiff never signed any type of authorization permitting or allowing the placement of a telephonic sales call by text message using an automated system for the selection and dialing of telephone numbers. 42. Since July 1, 2021, on information and belief, Defendant sent at least 50 text message solicitations to as many consumers in Florida. 43. Defendant’s failure to (1) maintain the required written policies and procedures, (2) provide training to its personnel engaged in telemarketing, (3) maintain a standalone do-not-call list, (4) provide Plaintiff and the Class members with instructions on how to opt out of Defendant’s text message solicitations, (5) identify the individual caller, (6) identify the legal name of the entity calling, and (7) identify a telephone number or address at which the caller may be contacted, caused Plaintiff and the Class members harm, including because they had no idea how to stop Defendant’s unsolicited text message calls or who to contact to get the messages to stop. 44. Defendant’s telephonic sales calls caused Plaintiff and the Class members harm, including statutory damages, inconvenience, invasion of privacy, aggravation, annoyance, and violation of their statutory privacy rights. CLASS ALLEGATIONS PROPOSED CLASSES 45. Plaintiff brings this lawsuit as a class action on behalf of Plaintiff individually and on behalf of all other similarly situated persons as a class action pursuant to Federal Rule of Civil Procedure 23. The Classes that Plaintiff seeks to represent are defined as: IDNC Class: All persons within the United States who, within the four years prior to the filing of this Complaint through the date of class certification, (1) received two or more text messages within any 12-month period, (2) regarding Defendant’s property, goods, and/or services, (3) to said person’s residential telephone number. FTSA Class: All persons in Florida who, (1) were sent a telephonic sales call regarding Defendant’s property, goods, and/or services, (2) using the same equipment or type of equipment utilized to call Plaintiff. Seller Identification Class: All persons within the United States who, within the four years prior to the filing of this Complaint through the date of class certification, (1) received two or more text messages within any 12-month period, (2) regarding Defendant’s property, goods, and/or services, (3) to said person’s residential telephone number, (4) that did not disclose the name of the individual caller, the name of the person or entity on whose behalf the call is being made, or a telephone number or address at which the person or entity may be contacted. 46. Defendant and its employees or agents are excluded from the Class. NUMEROSITY 47. Upon information and belief, Defendant has placed telephonic sales calls to telephone numbers belonging to at least 50 persons. The members of the Class, therefore, are believed to be so numerous that joinder of all members is impracticable. 48. The exact number and identities of the Class members are unknown at this time and can be ascertained only through discovery. Identification of the Class members is a matter capable of ministerial determination from Defendant’s call records. COMMON QUESTIONS OF LAW AND FACT 49. There are numerous questions of law and fact common to the Classes which predominate over any questions affecting only individual members of the Classes. Among the questions of law and fact common to the Class are: (a) Whether Defendant initiated telephonic sales calls to Plaintiff and the Class members; (b) Whether Defendant can meet its burden of showing that it had prior express written consent to make such calls; (c) Whether Defendants maintain an internal do-not-call list and instruct their employees on how to use the list; and (d) Whether Defendant is liable for damages, and the amount of such damages. 50. The common questions in this case are capable of having common answers. If Plaintiff’s claim that Defendant routinely transmits telephonic sales calls without prior express written consent is accurate, Plaintiff and the Class members will have identical claims capable of being efficiently adjudicated and administered in this case. TYPICALITY 51. Plaintiff’s claims are typical of the claims of the Class members, as they are all based on the same factual and legal theories. PROTECTING THE INTERESTS OF THE CLASS MEMBERS 52. Plaintiff is a representative who will fully and adequately assert and protect the interests of the Class and has retained competent counsel. Accordingly, Plaintiff is an adequate representative and will fairly and adequately protect the interests of the Class. SUPERIORITY 53. A class action is superior to all other available methods for the fair and efficient adjudication of this lawsuit because individual litigation of the claims of all members of the Class is economically unfeasible and procedurally impracticable. While the aggregate damages sustained by the Class are in the millions of dollars, the individual damages incurred by each member of the Class resulting from Defendant’s wrongful conduct are too small to warrant the expense of individual lawsuits. The likelihood of individual Class members prosecuting their own separate claims is remote, and, even if every member of the Class could afford individual litigation, the court system would be unduly burdened by individual litigation of such cases. 54. The prosecution of separate actions by members of the Class would create a risk of establishing inconsistent rulings and/or incompatible standards of conduct for Defendant. For example, one court might enjoin Defendant from performing the challenged acts, whereas another may not. Additionally, individual actions may be dispositive of the interests of the Class, although certain class members are not parties to such actions. COUNT I VIOLATION OF FLA. STAT. § 501.059 (On Behalf of Plaintiff and the FTSA Class) 55. Plaintiff re-alleges and incorporates the foregoing allegations as if fully set forth 56. It is a violation of the FTSA to “make or knowingly allow a telephonic sales call to be made if such call involves an automated system for the selection or dialing of telephone numbers or the playing of a recorded message when a connection is completed to a number called without the prior express written consent of the called party.” Fla. Stat. § 501.059(8)(a). 57. A “telephonic sales call” is defined as a “telephone call, text message, or voicemail transmission to a consumer for the purpose of soliciting a sale of any consumer goods or services, soliciting an extension of credit for consumer goods or services, or obtaining information that will or may be used for the direct solicitation of a sale of consumer goods or services or an extension of credit for such purposes.” Fla. Stat. § 501.059(1)(i). 58. “Prior express written consent” means an agreement in writing that: 1. Bears the signature of the called party; 2. Clearly authorizes the person making or allowing the placement of a telephonic sales call by telephone call, text message, or voicemail transmission to deliver or cause to be delivered to the called party a telephonic sales call using an automated system for the selection or dialing of telephone numbers, the playing of a recorded message when a connection is completed to a number called, or the transmission of a prerecorded voicemail; 3. Includes the telephone number to which the signatory authorizes a telephonic sales call to be delivered; and 4. Includes a clear and conspicuous disclosure informing the called party that: a. By executing the agreement, the called party authorizes the person making or allowing the placement of a telephonic sales call to deliver or cause to be delivered a telephonic sales call to the called party using an automated system for the selection or dialing of telephone numbers or the playing of a recorded message when a connection is completed to a number called; and b. He or she is not required to directly or indirectly sign the written agreement or to agree to enter into such an agreement as a condition of purchasing any property, goods, or services. Fla. Stat. § 501.059(1)(g). 59. Defendant failed to secure prior express written consent from Plaintiff and the Class members. 60. In violation of the FTSA, Defendant made and/or knowingly allowed telephonic sales calls to be made to Plaintiff and the Class members without Plaintiff’s and the Class members’ prior express written consent. 61. Defendant made and/or knowingly allowed the telephonic sales calls to Plaintiff and the Class members to be made utilizing an automated system for the selection and dialing of telephone numbers. 62. As a result of Defendant’s conduct, and pursuant to § 501.059(10)(a) of the FTSA, Plaintiff and Class members were harmed and are each entitled to a minimum of $500.00 in damages for each violation. Plaintiff and the Class members are also entitled to an injunction against future calls. Id. 63. Plaintiff requests for this Court to enter an Order granting the relief outlined in the Prayer for Relief below. COUNT II Violations of 47 U.S.C. § 227(c) and 47 C.F.R. § 64.1200(d) (On Behalf of Plaintiff and the IDNC Class) 64. Plaintiff re-alleges and incorporates the allegations set forth in paragraphs 1 through 54 as if fully set forth herein. 65. In pertinent part, 47 C.F.R. § 64.1200(d) provides: No person or entity shall initiate any call for telemarketing purposes to a residential telephone subscriber unless such person or entity has instituted procedures for maintaining a list of persons who request not to receive telemarketing calls made by or on behalf of that person or entity. The procedures instituted must meet the following minimum standards: (1) Written policy. Persons or entities making calls for telemarketing purposes must have a written policy, available upon demand, for maintaining a do-not-call list. (2) Training of personnel engaged in telemarketing. Personnel engaged in any aspect of telemarketing must be informed and trained in the existence and use of the do-not-call list. (3) Recording, disclosure of do-not-call requests. If a person or entity making a call for telemarketing purposes (or on whose behalf such a call is made) receives a request from a residential telephone subscriber not to receive calls from that person or entity, the person or entity must record the request and place the subscriber's name, if provided, and telephone number on the do-not-call list at the time the request is made. Persons or entities making calls for telemarketing purposes (or on whose behalf such calls are made) must honor a residential subscriber's do-not-call request within a reasonable time from the date such request is made. This period may not exceed thirty days from the date of such request. If such requests are recorded or maintained by a party other than the person or entity on whose behalf the telemarketing call is made, the person or entity on whose behalf the telemarketing call is made will be liable for any failures to honor the do-not-call request. A person or entity making a call for telemarketing purposes must obtain a consumer's prior express permission to share or forward the consumer's request not to be called to a party other than the person or entity on whose behalf a telemarketing call is made or an affiliated entity. 66. Pursuant to 47 C.F.R § 64.1200(e), the rules set forth in 47 C.F.R. § 64.1200(d) are applicable to any person or entity making telephone solicitations or telemarketing calls to wireless telephone numbers. 67. Defendant violated the requirements of section 64.1200(d) by failing to (1) maintain the required written policies; (2) provide training to its personnel engaged in telemarketing; and (3) maintain a standalone do-not-call list. 68. Pursuant to section 227(c)(5) of the TCPA, Plaintiff and the IDNC Class members are entitled to an award of $500.00 in statutory damages, for each text message sent by Defendant. To the extent Defendant’s misconduct is determined to be willful and knowing, the Court should, pursuant to 47 U.S.C. § 227(c)(5), treble the amount of statutory damages recoverable by the members of the IDNC Class. 69. Plaintiff requests for this Court to enter an Order granting the relief outlined in the Prayer for Relief below. COUNT III Injunctive Relief Pursuant to 47 U.S.C. § 227(c) and 47 C.F.R. § 64.1200(d) (On Behalf of Plaintiff and the IDNC Class) 70. Plaintiff re-alleges and incorporates the allegations set forth in paragraphs 1 through 54 as if fully set forth herein. 71. Pursuant to section 227(c)(5)(A), Plaintiff seeks injunctive relief prohibiting Defendant’s unlawful conduct in the future to protect Plaintiff and the IDNC Class members from Defendant’s unsolicited calls and practices. 72. Defendant’s ongoing and continuing violations have caused, and in the absence of an injunction will continue to cause, harm to Plaintiff and the IDNC Class members. 73. Plaintiff and the IDNC Class members suffer irreparable harm if Defendant is permitted to continue its practice of violating 47 C.F.R. § 64.1200(d). 74. The injuries that the Plaintiff and the IDNC Class members will suffer if Defendant is not prohibited from continuing to engage in the unlawful practices described herein far outweigh the harm that Defendant will suffer if it is enjoined from continuing this conduct. 75. The public interest will be served by an injunction prohibiting Defendant from continuing to engage in the unlawful practices described herein. 76. Accordingly, Plaintiff and the IDNC Class members seek an injunction requiring Defendant to (1) implement policies and procedures as required under the TCPA and its implementing regulations; (2) honor consumer opt-out requests; (3) to implement a standalone internal do-not-call list; and (4) train its personnel on use of the list and abide by the list. 77. Plaintiff requests for this Court to enter an Order granting the relief outlined in the Prayer for Relief below. COUNT IV Injunctive Relief Pursuant to Fla. Stat. § 501.059(10)(a) (On Behalf of Plaintiff and the FTSA Class) 78. Plaintiff re-alleges and incorporates the allegations set forth in paragraphs 1 through 54 as if fully set forth herein. 79. Pursuant to section 501.059(10)(a), Plaintiff seeks injunctive relief prohibiting Defendant’s unlawful conduct in the future to protect Plaintiff and the FTSA Class members from Defendant’s unsolicited calls and practices. 80. Defendant’s ongoing and continuing violations have caused, and in the absence of an injunction will continue to cause, harm to Plaintiff and the FTSA Class members. 81. Plaintiff and the FTSA Class members suffer irreparable harm if Defendant is permitted to continue its practice of violating the FTSA. 82. The injuries that the Plaintiff and the FTSA Class members will suffer if Defendant is not prohibited from continuing to engage in the unlawful practices described herein far outweigh the harm that Defendant will suffer if it is enjoined from continuing this conduct. 83. The public interest will be served by an injunction prohibiting Defendant from continuing to engage in the unlawful practices described herein. 84. Accordingly, Plaintiff and the FTSA Class members seek an injunction requiring Defendant to implement policies and procedures to secure express written consent before engaging in any text message solicitations, and to follow such consent requirements. 85. Plaintiff requests for this Court to enter an Order granting the relief outlined in the Prayer for Relief below. COUNT V Violations of 47 U.S.C. § 227(c) and 47 C.F.R. § 64.1200(d) (On Behalf of Plaintiff and the Seller Identification Class) 86. Plaintiff re-alleges and incorporates the allegations set forth in paragraphs 1 through 54 as if fully set forth herein. 87. In pertinent part, 47 C.F.R. § 64.1200(d) provides: (4) Identification of sellers and telemarketers. A person or entity making a call for telemarketing purposes must provide the called party with the name of the individual caller, the name of the person or entity on whose behalf the call is being made, and a telephone number or address at which the person or entity may be contacted. The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges. 88. Pursuant to 47 C.F.R § 64.1200(e), the rules set forth in 47 C.F.R. § 64.1200(d) are applicable to any person or entity making telephone solicitations or telemarketing calls to wireless telephone numbers. 89. Defendant violated the requirements of section 64.1200(d)(4) by failing to identify (1) the name of the individual caller; (2) the name of the legal entity on whose behalf the call was being made; and (3) a telephone number or address at which Defendant may be contacted. 90. Pursuant to section 227(c)(5) of the TCPA, Plaintiff and the IDNC Class members are entitled to an award of $500.00 in statutory damages, for each text message sent by Defendant. To the extent Defendant’s misconduct is determined to be willful and knowing, the Court should, pursuant to 47 U.S.C. § 227(c)(5), treble the amount of statutory damages recoverable by the members of the IDNC Class. 91. Plaintiff requests for this Court to enter an Order granting the relief outlined in the Prayer for Relief below. PRAYER FOR RELIEF WHEREFORE, Plaintiff, individually and on behalf of the Class, prays for the following a) An order certifying this case as a class action on behalf of the Classes as defined above, and appointing Plaintiff as the representative of the Classes and Plaintiff’s counsel as Class Counsel; b) An award of statutory damages for Plaintiff and each member of the Classes as applicable under the FTSA and/or TCPA; c) An order declaring that Defendant’s actions, as set out above, violate the FTSA and TCPA; d) An injunction requiring Defendant to cease all telephonic sales calls made without express written consent, and to otherwise protect the interests of the Class; e) An injunction requiring Defendant to comply with 47 C.F.R. § 64.1200(d) by (1) maintaining the required written policies; (2) providing training to their personnel engaged in telemarketing; and (3) maintaining a do-not-call list f) Such further and other relief as the Court deems necessary. JURY DEMAND Plaintiff, individually and on behalf of the Class, hereby demand a trial by jury. DOCUMENT PRESERVATION DEMAND Plaintiff demands that Defendant take affirmative steps to preserve all records, lists, electronic databases or other itemization of telephone numbers associated with the communications or transmittal of the calls as alleged herein. DATED: October 20, 2022 Respectfully Submitted, DAPEER LAW, P.A. /s/ Rachel Dapeer Rachel Dapeer Florida Bar No. 108039 20900 NE 30th Ave., Suite 417 Aventura, FL 33180 T: 305-610-5223 [email protected] HIRALDO P.A. /s/ Manuel S. Hiraldo Manuel S. Hiraldo, Esq. Florida Bar No. 030380 401 E. Las Olas Boulevard Suite 1400 Ft. Lauderdale, Florida 33301 Email: [email protected] Telephone: 954.400.4713
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DeUNITED STATES DISTRICT COURT EASTERN DISTRICT OF MISSOURI EASTERN DIVISION Case No.: COMPLAINT FOR DAMAGES CLASS ACTION DEMAND FOR JURY TRIAL ANDREA STRINGER, on behalf of herself and all others similarly situated, Plaintiff, vs. JH PORTFOLIO DEBT EQUITIES LLC., OLIPHANT FINANCIAL CORPORATION and DOES 1-10, Defendant. INTRODUCTION 1. Andrea Stringer (“Plaintiff”) seeks redress in this action for Oliphant Financial Corporation’s (“Oliphant” or “Defendant” or “Defendants” for all defendants) for and on behalf of JH Portfolio Debt Equities LLC. (“JH Portfolio” or “Defendant” or “Defendants” for all defendants) practice of making unauthorized phone calls to cellular telephones under the Telephone Consumer Protection Act, 47 U.S.C. §227, et seq. (“TCPA”). The TCPA prohibits unsolicited voice calls to cellular telephones without prior express written consent within the meaning of the TCPA. JURISDICTION AND VENUE 1 U.S.C. §227 (TCPA). Venue in this district is proper because Defendant JH Portfolio Debt Equities LLC. is located in this district. 3. In addition to subject matter jurisdiction under the TCPA, this matter in controversy exceeds $5,000,000, as each member of the proposed Class is entitled to up to $500.00 and up to $1,500 in statutory damages for each call to cellular telephones, which has violated the TCPA. Based on the calls to Plaintiff and the size of Defendants, Plaintiff alleges on information and belief that it has used an automatic telephone system to make in excess of 10,000 calls to putative class members. None of the exceptions to the Class Action Fairness Act of 2005 applies. Accordingly, this Court has jurisdiction pursuant to 28 U.S.C. §1332(d)(2). PARTIES 4. At all times relevant, Plaintiff was an individual residing in Riverside County, California. Plaintiff is, and at all times mentioned herein was, a “person” as defined by 47 U.S.C. §153(39). 5. Defendant JH Portfolio, a debt buyer, and Oliphant, a debt collector, at all times mentioned herein, were each a “person”, as defined by 47 U.S.C. §153(39). 6. Defendant JH Portfolio, is located at 5757 Phantom Drive, Suite 225 2 served through its registered agent: CT Corporation Systems, 120 South Central Ave, Clayton, MO 63105. 7. JH Portfolio is the owner of the underlying Debt and retained Oliphant to make robocalls on its behalf. 8. Defendant Oliphant is a Florida corporation with offices at 1800 Second Street, Suite 603, Sarasota, Florida 34236. Defendant is registered to do business in the State of Missouri and may be served through its registered agent: CSC-Lawyers Incorporating Service Company, 221 Bolivar, Jefferson City, Mo 65101. 9. Plaintiff makes the following allegations on information and belief, with the exception of those allegations that pertain to Plaintiff, or to plaintiff’s counsel, which Plaintiff alleges on personal knowledge. 10. The true names and capacities of parties sued herein as DOES 1 through 10, inclusive, are currently unknown to Plaintiff, who therefore sues such Defendant by fictitious names. Each of the Defendants designated herein as a DOE is legally responsible for the unlawful acts alleged herein. Plaintiff will seek leave of court to amend this Complaint to reflect the true names and capacities of the DOE Defendants if and when such identities become known. 11. Plaintiff is informed and believes that at all relevant times, each and 3 other Defendants and was acting within the course and scope of said agency and/or employment with the full knowledge and consent of one or more of the other Defendants. Plaintiff is informed and believes that each of the acts and/or omissions complained of herein was made known to, and ratified by, each of the other Defendants. 12. To the extent that one or more Defendant was not the agent of another, that Defendant acted with reckless disregard as to the violations described herein and was complicit with one or more of the other Defendants in violating the law and undermining the protections of the relevant statutory framework. 13. While many violations are described below with specificity, this Complaint alleges violations of the statutes cited in their entirety. TELEPHONE CONSUMER PROTECTION ACT, 47 U.S.C. §227 (TCPA) 14. In 1991, Congress enacted the Telephone Consumer Protection Act, 47 U.S.C. §227 (TCPA), in response to a growing number of consumer complaints regarding certain telemarketing practices. 15. The TCPA regulates, among other things, the use of automated telephone equipment, or “auto-dialers.” Specifically, the plain language of section 227(b)(1)(A)(iii) prohibits the use of auto-dialers to make any call to a wireless 4 16. According to findings by the Federal Communication Commission (“FCC”), the agency Congress vested with authority to issue regulations implementing the TCPA, such calls are prohibited because, as Congress found, automated or prerecorded telephone calls are a greater nuisance and invasion of privacy than live solicitation calls, and such calls can be costly and inconvenient. The FCC also recognized that wireless customers are charged for incoming calls whether they pay in advance or after the minutes are used. 17. On January 4, 2008, the FCC released a Declaratory Ruling wherein it confirmed that autodialed and prerecorded message calls to a wireless number by a creditor (or on behalf of a creditor) are permitted only if the calls are made with the “prior express consent” of the called party. The FCC “emphasize[d] that prior express consent is deemed to be granted only if the wireless number was provided by the consumer to the creditor, and that such number was provided during the transaction that resulted in the debt owed.” FACTS 18. Plaintiff had a cell phone number ending in 7032 (“Cell number”). 19. Plaintiff never gave her cell number to any entity that either acquired or attempted to collect the debt Defendants were attempting to collect from her. 5 any time during the transaction that resulted in the debt owed, nor did she verbally provide her phone number to or consent to any calls on her cell number by Defendants. 21. The debt that Defendants were attempting to collect, by calling Plaintiff, was not Plaintiffs debt. 22. Notwithstanding the fact Plaintiff did not provide Defendants with her cell number, Defendants repeatedly called Plaintiff’s cell number. Plaintiff received numerous calls on her cell number from Defendants. 23. The calls were automatically placed to her cell number, and when she answered, there was a long pause on the other end, and then on some calls she was transferred to a live person. 24. All telephone contact by Defendants to Plaintiff on her cell number occurred via an “automatic telephone dialing system,” as defined by 47 U.S.C. §227(a)(1), and all calls that are the subject of this Complaint occurred on or after the date that is four years prior to the filing of this action and 20 days following the filing of this Complaint. 25. The telephone calls placed by Defendants to Plaintiff’s cell number used an automatic telephone dialing system and/or “an artificial or prerecorded voice” as described in 47 U.S.C. §227(b)(1)(A). 6 artificial or prerecorded voice” and/or made by an “automatic telephone dialing system,” was assigned to a cellular telephone service as specified in 47 U.S.C. §227(b)(1)(A)(iii). 27. The complained of telephone calls constituted calls not for emergency purposes as defined by 47 U.S.C. §227(b)(1)(A)(i). 28. Plaintiff did not provide “express consent,” and in the alternative, if she did initially provide it, which she denies, she revoked that consent before some or all of the calls herein occurred, allowing Defendants to place telephone calls to Plaintiff’s cell number utilizing an “artificial or prerecorded voice” or placed by an “automatic telephone dialing system,” within the meaning of 47 U.S.C. §227(b)(1)(A). 29. Defendants did not make telephone calls to Plaintiff’s cell number “for emergency purposes” utilizing an “artificial or prerecorded voice” or placed by an “automatic telephone dialing system,” as described in 47 U.S.C. §227(b)(1)(A). 30. Defendants telephone calls to Plaintiff’s cell number utilizing an “artificial or prerecorded voice” or placed by an “automatic telephone dialing system” for non-emergency purposes and in the absence of Plaintiff’s prior express consent violated 47 U.S.C. §227(b)(1)(A). 7 Declaratory Ruling, the burden is on Defendants to demonstrate that Plaintiff provided express consent within the meaning of the statute, because it is the best entity to determine how numbers were attained. COUNT I – TCPA (CELLULAR CALLS) 32. Plaintiff incorporates the above factual allegations herein. 33. Defendants made unsolicited commercial phone calls to the wireless telephone number of Plaintiff and the other members of the class using equipment that, upon information and belief, had the capacity to store or produce telephone numbers to be called, using a random or sequential number generator. 34. These phone calls were made without the prior express consent of Plaintiff or the class. 35. Defendants have therefore violated the TCPA, 47 U.S.C. §227(b)(1)(A)(iii), which makes it unlawful for any person within the United States . . . to make any call (other than a call made for emergency purposes or made with the prior express consent of the called party) using any automatic telephone dialing system or an artificial or prerecorded voice . . . .” As a result of Defendants illegal conduct, the members of the class suffered actual damages and, under section 227(b)(3)(B), are each entitled to, inter alia, a minimum of $500.00 in damages for each such violation of the TCPA. 8 should pursuant to section 227(b)(3)(C), treble the amount of statutory damages recoverable by the Plaintiff and the class. 37. Plaintiff and Class members are also entitled to and do seek injunctive relief prohibiting Defendants violation of the TCPA in the future. CLASS ALLEGATIONS 38. Plaintiff proposes the following TCPA class definitions, subject to amendment as appropriate: All persons within the United States to whose cellular telephone number Defendants placed a non-emergency telephone call using the same dialing system used to call Plaintiff or an artificial or prerecorded voice without prior express consent, on or after the date that is four years prior to the filing of this action until the date that is 20 days following the filing of this action. All persons within the United States to whose cellular telephone number Defendants placed a non-emergency telephone call using the same dialing system used to call Plaintiff or an artificial or prerecorded voice where the person called was not the debtor, on or after the date that is four years prior to the filing of this action until the date that is 20 days following the filing of this action. 9 39. Collectively, all these persons will be referred to as “Plaintiffs” or “Class members.” Plaintiff represents, and is a member of, the Class. Excluded from the Class are Defendants and any entities in which Defendants has a controlling interest, Defendants agents and member of the Judge’s staff and immediate family, and claims for personal injury, wrongful death and/or emotional distress. 40. The class is so numerous that joinder is impracticable. On information and belief, there are more than 50 members of the class. The joinder of all Class members is impracticable due to the size and relatively modest value of each individual claim. The disposition of the claims in a class action will provide substantial benefit the parties and the Court in avoiding a multiplicity of identical suits. The Class can be identified easily through records maintained by Defendants. 41. There are questions of law and fact common to the members of the classes, which common questions predominate over any questions that affect only individual class members. Those common questions of law and fact include, but are not limited to, the following: a. Whether, beginning on or after the date that is four years prior to the filing of this action until the date that is 20 days following the filing of this action, Defendants made nonemergency calls to Plaintiff and Class members’ cellular telephones using an 10 automatic telephone dialing system or an artificial or prerecorded voice; b. Whether Defendants can meet its burden of showing it obtained prior express consent (i.e., consent that is clearly and unmistakably stated), during the transaction that resulted in the debt owed, to make such calls; c. Whether Defendants’ conduct was knowing and/or willful; d. Whether Defendants is liable for damages, and the amount of such damages; and e. Whether Defendants should be enjoined from engaging in such conduct in the future. 42. Plaintiff’s claims are typical of the claims of the class members. All are based on the same factual and legal theories. 43. Plaintiff will fairly and adequately represent the interests of the class members. Plaintiff has retained counsel experienced in handling class action claims involving violations of federal and state consumer protection statutes including TCPA class actions. 44. A class action is superior to other alternative methods of adjudicating this dispute. Class wide relief is essential to compel Defendants to comply with the TCPA. The interest of Class members in individually controlling the prosecution of separate claims against Defendants is small because the statutory damages in an individual action for violation of the TCPA are small. Management of these claims is likely to present significantly fewer difficulties than are presented in many class claims because the calls at issue are all automated and the Class members, by definition, did not provide the prior express 11 45. Defendants has acted on grounds generally applicable to the Class, thereby making final injunctive relief and corresponding declaratory relief with respect to the Class as a whole appropriate. Moreover, on information and belief, Plaintiff alleges that the TCPA violations complained of herein are substantially likely to continue in the future if an injunction is not entered. WHEREFORE, Plaintiff requests that the Court enter judgment in favor of Plaintiff and the class members and against Defendants: A. As a result of Defendants’ negligent violations of 47 U.S.C. §227(b)(1), Plaintiff seeks for himself and each Class member $500.00 in statutory damages for each and every call that violated the TCPA; B. Injunctive relief prohibiting such violations of the TCPA by Defendants in the future; C. An award of attorneys’ fees and costs to counsel for Plaintiff and the Class as awarded by the Court; D. An order certifying this action to be a proper class action pursuant to Federal Rule of Civil Procedure 23, establishing an appropriate Class and any Subclasses the Court deems appropriate, finding that Plaintiff is a proper representative of the Class, and appointing the lawyers and law firms representing Plaintiff as counsel for the Class; and 12 TRIAL BY JURY Pursuant to the seventh amendment to the Constitution of the United States of America, Plaintiff is entitled to, and demands, a trial by Jury. /s/ Patric A. Lester Patric A. Lester, # 32840MO Lester & Associates 5694 Mission Center Road, #358 San Diego, California 92108 (619) 665-3888 (314) 241-5777 Fax Attorney for Plaintiff ANDREA STRINGER 13
privacy
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IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA ) ) ) ) ) Case No. ) ) ) ) ) ) CLASS ACTION COMPLAINT AND DEMAND FOR TRIAL BY JURY INTRODUCTION 1. Plaintiffs Mark and Lori Fuehrer bring this class action complaint against 2. Through its operation of the Facility, Defendant released, and continues to release, PARTIES 3. At all times relevant hereto, Plaintiffs Mark and Lori Fuehrer have been citizens of 4. Defendant Nestle Purina Petcare Co. is a for-profit company incorporated in the 5. Defendant's pet food manufacturing facility is located in Lehigh County, 2050 6. Upon information and belief, Defendant, including its predecessors and agents, JURISDICTION AND VENUE 7. This Court has jurisdiction pursuant to 28 U.S.C. $1332(d)(2)(a). Jurisdiction is GENERAL ALLEGATIONS 8. Defendant operates an industrial pet food manufacturing facility surrounded by 9. Plaintiffs reside within 1.75 miles of the Facility's property boundary. 10. Plaintiffs' property has been and continues to be physically invaded by noxious 11. The noxious odors which entered Plaintiffs' property originated from Defendant's Defendant's Industrial Pet Food Manufacturing Process 12. Defendant's industrial operations at the Facility include the production of pet food 13. Defendant's pet food products include animal-derived raw proteins and animal fats, 2 14. Defendant mixes the raw ingredients according to numerous pet food recipes, 15. The dough for each pet food product is then cooked and extruded into its kibble 16. Defendant's cooking process produces highly odiferous emissions. 17. In July 2017, Defendant began utilizing a new cooking operation that caused a 18. The pet food products then undergo a drying process prior to being packaged and 19. Defendant's facility has discharge stacks, through which its emissions are released 20. Defendant's industrial operations also produce substantial quantities of organic 21. The waste products are initially disposed on-site. 22. Defendant's industrial operations produce substantial quantities of excess 23. Defendant maintains an on-site wastewater treatment operation, which is a Defendant's Noxious Fumes and Emissions 24. The emissions produced by Defendant's cooking process and wastewater treatment 25. Defendant has acknowledged on multiple occasions that the Facility, specifically 3 26. Defendant has represented to the media and to the public that its Facility is the 27. The odors caused by the Facility have been and continue to be dispersed across all 28. A properly designed, operated, and maintained pet food manufacturing Facility will 29. A properly designed, operated, managed, and maintained industrial wastewater 30. Defendant is required to control its odorous emissions by, among other things, 31. Defendant has failed to install, maintain, operate, develop, and/or implement 32. Defendant's failures to prevent noxious off-site odors included, but are not limited 4Impacts of Defendant's Actions and Omissions on Plaintiff and the Putative Class 33. The Facility and its odorous emissions have been the subject of frequent complaints 34. More than 60 households within the proposed Class Area have contacted Plaintiffs' 35. Plaintiffs Mark and Lori Fuehrer reported that because of Defendant's odors "it 36. Below is a small sampling of the factual allegations made by putative class a. Putative class member Cesar Abourjado reported that "[i]t's horrible when we smell it make us sick and our kids they have to stay inside instead of enjoying the outside[.] [I]nstead of enjoying the outside weather and activities sometimes we have to leave the house to take the kids somewhere where they can enjoy outdoor activities." b. Putative class member Lina Ackerman reported that "[t]he smells that carries from Purina are absolutely horrible! They are of dead animal smelling. You cannot at times sit outside on the porch & in the house if you have windows opened hope you can find a way to have this horrible odor disappear SO we can enjoy our neighborhood!" C. Putative class members Brenda and Mark Adam reported that "[i]t is awful! Smells like dead animals/sewer We love the outdoors and it makes me sick to my stomach." 5 d. Putative class member Cindy Smith reported that "[f]or years a smell of decaying or rotting material has come from the plant. On days that it is BAD we must close the windows and come inside. It is hard to have outside parties and hope there is no smell." e. Putative class member Mark Benedict reported that they "cannot keep windows open in spring or fall. Cannot sit on deck." 37. Defendant's well documented pattern of failing to control its emissions is further a. Numerous resident complaints to South Whitehall Township and the Pennsylvania Department of Environmental Protection directly attributing noxious odors to Defendant's Facility. b. Numerous media reports regarding Defendant's odors and emissions. C. Multiple public hearings held before the South Whitehall Township Board of Commissioners where residents complained regarding Defendant's odors. Defendant's representatives, including Gopi Sandhu, Defendant's Director of Engineering and Sustainable Operations, and Factory Manager Winston Silva, have both publicly acknowledged at such meetings that the Facility had odor problems. At one such hearing, Mr. Sandhu attributed the odor problem to a new cooking operation that Defendant began in July 2017 and Defendant's wastewater treatment process. 38. Defendant's Facility has emitted, and continues to emit, objectionable odors that 39. The Facility has emitted objectionable odors that have caused negative impacts to 40. Plaintiffs and members of the putative class suffer serious discomfort because of 41. The foul odors emitted from the Facility are offensive, would be offensive to a 42. The invasion of Plaintiffs' property and that of the Class by noxious odors has 6 43. The Class Area is home to a wide range of commercial and recreational activities, 44. Plaintiff and the Class are a limited subset of individuals in Lehigh County, and the 45. Members the public, including but not limited to businesses, employees, 46. Defendant negligently and knowingly failed to properly design, operate, repair, CLASS ALLEGATIONS Definition of the Class 47. Plaintiffs bring this action individually and on behalf of all persons as the Court All owner/occupants and renters of residential property residing within one and three quarters of a mile (1.75) of the Facility's property boundary. 748. This case is properly maintainable as a class action pursuant to and in accordance a. The Class, which includes thousands of members, is SO numerous that joinder of all members is impracticable; b. There are substantial questions of law and fact common to the Class including those set forth in greater particularity herein; C. Questions of law and fact such as those enumerated below, which are all common to the Class, predominate over any questions of law or fact affecting only individual members of the Class; d. The claims of the representative parties are typical of the claims of the Class; e. A class action provides a fair and efficient method for adjudication of the controversy; f. The relief sought in this class action will effectively and efficiently provide relief to all members of the Class; g. There are no unusual difficulties foreseen in the management of this class action; and h. Plaintiffs, whose claims are typical of those of the Class, through their experienced counsel, will zealously and adequately represent the Class. Numerosity 49. The approximate number of residential households within the Class Area is over 8 50. The Class consists of thousands of members and therefore is SO numerous that Commonality 51. Numerous common questions of law and fact predominate over any individual a. whether and how Defendant negligently and knowingly failed to design, operate, and maintain the Facility and its operations; b. whether Defendant owed any duties to Plaintiffs; C. which duties Defendant owed to Plaintiffs; d. which steps Defendant has and has not taken in order to control the emission of noxious odors through the design, operation, and maintenance of its Facility and its respective operations; e. whether Defendant met its standard of care with respect to its operation, design, and maintenance of the Facility and its operations; f. whether and to what extent the Facility's noxious odors were dispersed over the Class Area; g. whether it was reasonably foreseeable that Defendant's failure to properly design, operate, and maintain the Facility and its operations would result in an invasion of Plaintiffs' property interests; h. whether the degree of harm suffered by Plaintiffs and the Class constitutes a substantial annoyance or interference; and i. the proper measure of damages incurred by Plaintiffs and the Class. Typicality 52. Plaintiffs have the same interests in this matter as all the other members of the 9 53. The claims of Plaintiffs and the other Class Members have a common cause and 54. All Class Members have suffered injury in fact as a result of the invasion of their Adequacy of Representation 55. Plaintiffs' claims are sufficiently aligned with the interests of the absent Class 56. Plaintiffs have retained the services of counsel who are experienced in complex Class Treatment Is a Fair and Efficient Method of Adjudication 57. A class action is a fair and efficient method of adjudication of the controversies a. Individual claims by the Class Members would be impracticable as the costs of pursuit would far exceed what any one Class Member has at stake; b. Individual claims by class members would create a risk of inconsistent or varying adjudications with respect to individual members of the class that would present Defendant with incompatible standards of conduct; C. Individual claims by individual members of the class would create a risk of adjudications which would as a practical matter be dispositive of the 10interests of other members not parties to the adjudications or substantially impair or impede their ability to protect their interests; d. Little or no individual litigation has been commenced over the controversies alleged in this Complaint and individual Class Members are unlikely to have an interest in separately prosecuting and controlling individual actions; e. In view of the complexity of the issues or the expenses of litigation, the separate claims of individual members are likely insufficient in amount to support the costs of filing and litigating separate actions; f. Plaintiffs seek equitable relief relating to Defendant's common actions and failures to act, and the equitable relief sought would commonly benefit the class as a whole; g. The concentration of litigation of these claims in one action will achieve efficiency and promote judicial economy; and h. The proposed class action is manageable. 58. The prosecution of separate actions by or against individual members of the Class 59. Notice can be provided to members of the Class by U.S. Mail and/or publication. I. CAUSES OF ACTION ONE AND TWO PUBLIC AND PRIVATE NUISANCE 60. Plaintiffs restate the allegations set forth in all previous paragraphs of this 61. Plaintiffs utilized their property as a residence and reside within the Class Area. 62. The noxious odors which entered Plaintiffs' property originated from Defendant's 11 63. By failing to reasonably design, operate, repair, and maintain its Facility, Defendant 64. The noxious fumes and odors invading Plaintiffs' property are indecent and 65. Defendant knew that it was emitting noxious odors onto neighboring properties, yet 66. Defendant owed and continue to owe a duty to Plaintiffs and the Class to prevent 67. Defendant owed and continues to owe a duty to the public to prevent and abate the 68. As a foreseeable, direct and proximate result of the foregoing conduct of Defendant, 69. By causing noxious odors that physically invaded Plaintiffs' property, Defendant 70. Such substantial and unreasonable interference includes, but is not limited to: a. loss of use and ability to enjoy the outside areas of Plaintiffs' property or to open windows due to the presence of noxious odors; b. decrease in the value of Plaintiffs' property; and 12 C. annoyance, inconvenience, and discomfort, including but not limited to, inability to open windows when odors are present, inability to use outdoor spaces, and the inability to invite guests to Plaintiffs' residence due to the embarrassment and annoyance of the noxious odors invade Plaintiffs' property. 71. Apart from the private property damage incurred by Plaintiffs and the Class, 72. Plaintiffs suffered and continue to suffer special harm relating to the use and 73. Plaintiffs did not consent to noxious odors entering upon their property. 74. Whatever social utility provided by the Facility is clearly outweighed by the harm 75. Defendant's substantial and unreasonable interferences with Plaintiffs' property II. CAUSE OF ACTION THREE NEGLIGENCE 76. Plaintiffs restate the allegations set forth in all previous paragraphs of this 77. On occasions too numerous to mention, Defendant negligently and improperly 1378. Defendant owed Plaintiffs, as neighboring landowners, a duty of care with regard 79. As a direct, proximate, and foreseeable result of Defendant's negligence in 80. As a further direct, proximate, and foreseeable result of the foregoing conduct of 81. By failing to properly operate and/or maintain its Facility, and its concomitant 82. By failing to maintain and operate its Facility, and its concomitant operations and 83. Defendant knowingly breached its duty to exercise ordinary care and diligence 84. As a direct and proximate result of the failure of Defendant to exercise ordinary 85. After learning about its noxious emissions, Defendant failed to take reasonably 14 PRAYER FOR RELIEF WHEREFORE, Plaintiffs, individually and on behalf of the proposed Class, pray for A. Certification of the proposed Class by order pursuant to Federal Rule of Civil B. Designation of Plaintiffs as representatives of the proposed Class and designation C. Judgment in favor of Plaintiffs and the Class Members and against Defendant; D. An award, to Plaintiffs and the Class, of compensatory and punitive damages and E. An Order holding that entrance of the aforementioned noxious odors upon F. An award to Plaintiffs and the Class Members of injunctive relief not inconsistent G. Such further relief both general and specific as the Court deems just and proper. 15 JURY DEMAND Plaintiffs hereby demands a trial by jury on all issues raised in this Complaint. Respectfully submitted, L Ruhle Kevin S. Riechelson KAMENSKY COHEN & RIECHELSON 194 South Broad Street Trenton, New Jersey, 08608 Tel: (609) 394-8585 Fax: (609) 394-8620 [email protected] Steven D. Liddle* Laura Sheets* Matthew Z. Robb* *Pro Hac Vice Motions to be Submitted LIDDLE & DUBIN PC 975 E. Jefferson Avenue Detroit, Michigan 48207-3101 Tel: (313) 392-0015/Fax: (313) (313) 392-0025 [email protected] [email protected] [email protected] Attorneys for Plaintiff and the putative Class 16
products liability and mass tort
YULq_IgBF5pVm5zYhaoW
UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK Case No.: 19-cv-02900 MAYOR AND CITY COUNCIL OF BALTIMORE, on behalf of themselves and all others similarly situated, Plaintiff, v. JURY TRIAL DEMANDED BANK OF AMERICA, N.A.; BARCLAYS BANK PLC; BARCLAYS CAPITAL INC.; BNP PARIBAS SECURITIES CORP.; CITIGROUP GLOBAL MARKETS INC.; CREDIT SUISSE AG; CREDIT SUISSE SECURITIES (USA) LLC; DEUTSCHE BANK AG; DEUTSCHE BANK SECURITIES INC.; FIRST TENNESSEE BANK, N.A.; FTN FINANCIAL SECURITIES CORP.; GOLDMAN SACHS & CO. LLC; JEFFERIES GROUP LLC; JPMORGAN CHASE BANK, N.A.; J. P. MORGAN SECURITIES LLC; MERRILL LYNCH, PIERCE, FENNER & SMITH INC; AND UBS SECURITIES LLC; and UNNAMED CO- CONSPIRATORS; Defendants. Plaintiff Mayor and City Council of Baltimore (the “City of Baltimore”), on behalf of itself and all others similarly situated, by its counsel, asserts claims for violations of federal antitrust law against the Defendants identified below (collectively, “Defendants”) arising from the collusion among Defendants to fix the prices of bonds sold to investors from January 1, 2009 through April 27, 2014 (the “Class Period”). The bonds were issued by the Federal National Mortgage Association (“Fannie Mae”) and the Federal Home Loan Mortgage Corporation (“Freddie Mac”) (collectively, these bonds are called “FFBs”). 1 INTRODUCTION 1. The City of Baltimore paid almost $1 billion for 108 FFBs during the Class Period, and therefore suffered enormous monetary losses when it was overcharged in these transactions, as a direct result of Defendant’s price fixing conspiracy. 2. Defendants are horizontal competitors and the leading dealers of FFBs. FFBs are unsecured debt securities and do not include the mortgage-backed securities issued by Fannie Mae and Freddie Mac. 3. Defendants were the biggest purchasers of FFBs issued by Fannie Mae and Freddie Mac during the Class Period. Defendants therefore had control over the supply of FFBs available to investors on the primary and secondary market. 4. The United States Department of Justice (“DOJ”) has opened a criminal investigation into price manipulation by bank traders in the FFB market. Several confidential sources, cited in various press reports, have indicated that DOJ investigators are evaluating potential fraud and antitrust violations. 5. The secondary market for FFBs is an “over-the-counter” (“OTC”) market. In other words, the FFBs are traded through a network of broker-dealers, rather than on a centralized, formal exchange such as the New York Stock Exchange. Unlike trading on the stock market, in which price information is publicly available and updated in real-time during trading, investors receive price quotes directly from the dealer when buying or selling FFBs. Therefore, this OTC market is structured to permit a limited set of dealers with exclusive access to price information to coordinate pricing at the expense of investors. 6. Economic analysis of available price data and market information show that Defendants fixed the prices of FFBs during the Class Period. As a result, the City of Baltimore 2 and the Class overpaid when purchasing FFBs and were underpaid when selling FFBs when transacting with Defendants. 7. The City of Baltimore obtained price data for 2,437 unique FFBs and 140,114 daily FFB observations from Bloomberg. This data, along with other market information, demonstrates abnormal FFB pricing during the Class Period which is consistent with a scheme by Defendants to fix the prices of the FFBs they traded. 8. First, that data indicates that Defendants made an agreement to overcharge investors when selling FFBs newly issued by Fannie Mae or Freddie Mac. Defendants typically made a substantial number of FFB sales during the week following an FFB issuance. Therefore, after acquiring FFBs from Fannie Mae or Freddie Mac, Defendants possessed a common motive to inflate the prices of these FFBs and to agree upon supracompetitive prices to charge investors. 9. Second, the data indicates that Defendants agreed to inflate the prices of older FFBs in the days prior to a new FFB issuance. By inflating the price of existing FFBs, Defendants also caused artificial inflation of the price of new FFBs, allowing Defendants to overcharge investors and therefore earn illegal, excessive profits by selling their newly-acquired 10. Third, the data indicates that during the Class Period, Defendants agreed to sell and purchase FFBs in the secondary market at fixed prices, rather than compete with one another for FFB investor transactions. Specifically, Defendants sold FFBs at inflated prices (the “ask” price) and purchased FFBs from investors at deflated prices (the “bid” price). A comparison between the bid-ask spreads charged by Defendants during the Class Period and the bid-ask spreads charged by Defendants after the Class Period illustrates that the bid-ask spreads 3 noticeably decreased, without any clear economic basis. Therefore, the data shows that the FFB secondary market during the Class Period was not competitive. 11. Notably, the data also shows that the above three tactics by Defendants markedly decreased after April 2014. Around that time, as a result of the LIBOR and Forex scandals, publicity regarding and government oversight of banks’ anticompetitive trading and sales conduct increased.1 12. Accordingly, Defendants conspired to fix prices in the secondary FFB market by overcharging investors purchasing Defendants’ FFBs and underpaying investors selling their FFBs to Defendants. Through this conspiracy, Defendants received supracompetitive profits at the expense of the City of Baltimore and Class Members. 13. This conspiracy injured investors like the City of Baltimore, which were attracted to FFBs because they are generally considered safe, liquid investments. Instead, these investors were financially harmed by overpaying for FFB purchases and being underpaid by their FFB 14. Like the LIBOR and Forex scandals, this alleged conspiracy—by some of the same Defendants and during the same time period—is another attempt to collude, fix prices, and restrain trade and competition in financial markets. Because of the ongoing DOJ investigation into Defendants’ misconduct and the systematic, secretive nature of Defendants’ conspiracy, the City of Baltimore maintains, on information and belief, that they will obtain further evidence to support their claims after a reasonable opportunity for discovery. 1 The LIBOR scandal refers to a scheme by several banks to manipulate of the London InterBank Offered Rate, which has been the subject of prolonged litigation. The Forex scandal refers to a scheme by banks to manipulate foreign exchange rates, which has resulted in several investigations and criminal proceedings. 4 JURISDICTION AND VENUE 15. This Court has subject matter jurisdiction over this action pursuant to Section 1 of the Sherman Antitrust Act, 15 U.S.C. § 1, Sections 4 and 16 of the Clayton Act, 15 U.S.C. §§ 15 and 26, and 28 U.S.C. § 1331. 16. Venue is proper in the Southern District of New York pursuant to Sections 4, 12, and 16 of the Clayton Act, 15 U.S.C. §§ 15, 22, and 26, and 28 U.S.C. § 1391(b)-(d). During the Class Period: each Defendant resided, transacted business, was found, or had agents in the District; a substantial portion of the events or omissions giving rise to the City of Baltimore’s claims occurred in the District; and a substantial portion of the affected interstate trade and commerce was carried out in the District, as alleged in detail below. 17. This Court has personal jurisdiction over each Defendant. All of Defendants were formed in or have their principal place of business in the United States, and/or are found or transact business in this District. Therefore this Court has personal jurisdiction under the nationwide contacts test in 15 U.S.C. § 22. As alleged more specifically below, each Defendant had substantial contacts with this District, and a substantial portion of the events giving rise to the City of Baltimore’s claims occurred in this District and in the United States: Defendants agreed to fix prices of FFBs they traded in this District and with investors located in the United States. This anticompetitive conspiracy harmed investors in this District and in the United States by overcharging them for FFB purchases and underpaying them for FFB sales. 18. Defendants purposefully availed themselves of entering into FFB transactions in this District and in the United States, themselves or through their subsidiaries, by: (1) acting in furtherance of their conspiracy by charging fixed, inflated or deflated prices in FFB transactions 5 in this District and in the United States; and (2) accepting illegal, excessive payments from investors in this District and in the United States. PARTIES A. Plaintiff 19. Plaintiff is the Mayor and the City Council of Baltimore, a municipal corporation organized and existing under the laws of the State of Maryland. 20. Throughout the Class Period, the City of Baltimore participated in FFB transactions directly with Defendants Citigroup Global Markets, Inc., UBS Securities LLC, FTN Financial, and Jefferies Group LLC. The City of Baltimore paid almost $1 billion for 108 FFBs during the Class Period, and therefore suffered monetary losses when it was overcharged in these transactions, as a direct result of Defendant’s price fixing conspiracy. B. Defendants2 21. Bank of America/Merrill Lynch: Defendant Bank of America, N.A. is a federally chartered national banking association with its principal place of business in Charlotte, North Carolina. Bank of America, N.A. is an indirect, wholly-owned subsidiary of Bank of America Corporation, a Delaware corporation headquartered in Charlotte, North Carolina. One of Bank of America, N.A.’s largest branches is located in New York, New York. At all times during the Class Period, Bank of America, N.A. employed traders in New York who facilitated and executed FFB transactions with the Class. Bank of America, N.A. directed its FFB transactions to the United States, and in particular New York, and engaged in these transactions, 2 Any reference to any Defendant entity herein includes that entity, its parent companies, subsidiaries, affiliates, predecessors, and successors. Similarly, any reference to any act or transaction of any entity means that the entity engaged in the act or transaction by or through its officers, directors, agents, employees, or representatives. 6 including by serving as a trading broker. Bank of America, N.A. purposefully engaged in FFB transactions with Class members at artificial prices. 22. Defendant Merrill Lynch, Pierce, Fenner & Smith Inc. is incorporated in Delaware and has its principal place of business in New York, New York. Merrill Lynch is a wholly incorporated indirect subsidiary of Bank of America Corporation.3 At all times during the Class Period, Merrill Lynch employed traders in New York who facilitated and executed FFB transactions with the Class. Merrill Lynch directed its FFB transactions to the United States, and in particular New York, and engaged in these transactions, including by serving as a trading broker. Merrill Lynch purposefully engaged in FFB transactions with Class members at artificial prices. 23. Barclays: Defendant Barclays Bank PLC, operating as “Barclays Investment Bank,” is headquartered in London, England and maintains at least three offices in the United States through which it provides investment banking advisory services and loan syndication services, including its New York office, located in this District. Barclays Bank PLC is a direct, wholly owned subsidiary of Barclays PLC, a British public limited company headquartered in London, England. At all times during the Class Period, Barclays Bank PLC employed traders in New York who facilitated and executed FFB transactions with the Class. Barclays Bank PLC directed its FFB transactions to the United States, and in particular New York, and engaged in these transactions, including by serving as a trading broker. Barclays Bank PLC purposefully engaged in FFB transactions with Class members at artificial prices. 24. Defendant Barclays Capital Inc. is a wholly owned subsidiary of Barclays Bank PLC. It is incorporated in Connecticut, with headquarters in New York, New York and branch 3 Bank of America Corporation purchased Merrill Lynch and merged it with Bank of America Corporation’s former broker-dealer subsidiary, Banc of America Securities LLC. Banc of America Securities LLC no longer exists as an entity. 7 offices in at least 15 other U.S. cities. At all times during the Class Period, Barclays Capital Inc. employed traders in New York who facilitated and executed FFB transactions with the Class. Barclays Capital Inc. directed its FFB transactions to the United States, and in particular New York, and engaged in these transactions, including by serving as a trading broker. Barclays Capital Inc. purposefully engaged in FFB transactions with Class members at artificial prices. 25. BNP Paribas: Defendant BNP Paribas Securities Corp. is a banking organization incorporated in Delaware with its principal place of business in New York, New York. At all times during the Class Period, BNP Paribas Securities Corp. employed traders in New York who facilitated and executed FFB transactions with the Class. BNP Securities Corp. directed its FFB transactions to the United States, and in particular New York, and engaged in these transactions, including by serving as a trading broker. BNP Securities Corp. purposefully engaged in FFB transactions with Class members at artificial prices. 26. Citi: Defendant Citigroup Global Markets Inc. is incorporated in New York with its principal place of business in New York, New York. At all times during the Class Period, Citigroup Global Markets Inc. employed traders in New York who facilitated and executed FFB transactions with the Class. Citigroup Global Markets Inc. directed its FFB transactions to the United States, and in particular New York, and engaged in these transactions, including by serving as a trading broker. Citigroup Global Markets Inc. purposefully engaged in FFB transactions with Class members at artificial prices, including with the City of Baltimore. 27. Credit Suisse: Defendant Credit Suisse AG is a Swiss company headquartered in Zurich, Switzerland. Its primary U.S. office—“Credit Suisse Ag, New York Branch”—is located in New York, New York. Defendant Credit Suisse Securities (USA) LLC is a wholly owned subsidiary of Credit Suisse. It is incorporated in Delaware with its principal place of 8 business in New York, New York. At all times during the Class Period, Credit Suisse AG and Credit Suisse Securities (USA) LLC (collectively, “Credit Suisse”) employed traders in New York who facilitated and executed FFB transactions with the Class. Credit Suisse directed its FFB transactions to the United States, and in particular New York, and engaged in these transactions, including by serving as a trading broker. Credit Suisse purposefully engaged in FFB transactions with Class members at artificial prices. 28. Deutsche Bank: Defendant Deutsche Bank AG is a German financial services company headquartered in Frankfurt, Germany. Deutsche Bank AG engages in U.S. banking activities directly through its New York branch, based in this District. Defendant Deutsche Bank Securities Inc. is a wholly owned subsidiary of Deutsche Bank AG. It is incorporated in Delaware with its principal place of business in New York, New York. At all times during the Class Period, Deutsche Bank AG and Deutsche Bank Securities Inc. (collectively, “Deutsche Bank”) employed traders in New York who facilitated and executed FFB transactions with the Class. Deutsche Bank directed its FFB transactions to the United States, and in particular New York, and engaged in these transactions, including by serving as a trading broker. Deutsche Bank purposefully engaged in FFB transactions with Class members at artificial prices. 29. First Tennessee: Defendant First Tennessee Bank, N.A. is a financial services company based in Memphis, Tennessee. Defendant FTN Financial Securities Corp. is a wholly owned subsidiary of First Tennessee Bank, N.A. These two entities operate as a single unit, advertising their operations using the same trade name and on First Tennessee Bank, N.A.’s website. Their holding company, First Horizon, consolidates revenues generated by First Tennessee Bank, N.A. and FTN Financial Securities Corp. in its financial reports. At all times during the Class Period, First Tennessee Bank, N.A. and FTN Financial Securities Corp. 9 (collectively, “First Tennessee”) employed traders in New York who facilitated and executed FFB transactions with the Class. First Tennessee directed its FFB transactions to the United States, and in particular New York, and engaged in these transactions, including by serving as a trading broker. First Tennessee purposefully engaged in FFB transactions with Class members at artificial prices, including the City of Baltimore. 30. Goldman Sachs: Defendant Goldman Sachs & Co. LLC is incorporated in New York with its principal place of business in New York, New York. It is a subsidiary of the Goldman Sachs Group, Inc. At all times during the Class Period, Goldman Sachs & Co. LLC employed traders in New York who facilitated and executed FFB transactions with the Class. Goldman Sachs & Co. LLC directed its FFB transactions to the United States, and in particular New York, and engaged in these transactions, including by serving as a trading broker. Goldman Sachs & Co. LLC purposefully engaged in FFB transactions with Class members at artificial 31. Jefferies Group LLC: Defendant Jefferies Group LLC is the largest independent full-service global investment banking firm headquartered in the U.S, with its headquarters in New York, New York. Previously, Jefferies Group LLC was named Jefferies & Co and was a wholly owned subsidiary of Jefferies Group, Inc.. However, Jefferies Group Inc. merged with Leucadia National Corporation on March 1, 2013, and Jefferies Group Inc. was subsequently renamed Jefferies Group LLC as a subsidiary. Leucadia National Corporation was eventually renamed as Jefferies Financial Group LLC in 2018, and Defendant Jefferies Group LLC is now the largest subsidiary of Jeffries Financial Group Inc., which is incorporated in New York. At all times during the Class Period, while operating as Jefferies & Co., Jefferies Group LLC employed traders in New York who facilitated and executed FFB transactions with the Class. Jefferies 10 Group LLC directed its FFB transactions to the United States, and in particular New York, and engaged in these transactions, including by serving as a trading broker. Jefferies Group LLC purposefully engaged in FFB transactions with Class members at artificial prices, including the City of Baltimore. 32. JPMorgan: Defendant JP Morgan Chase Bank, N.A. is a wholly owned “principal” subsidiary of JPMorgan Chase & Co., headquartered in New York, New York. Defendant J.P. Morgan Securities LLC, which acquired J.P Morgan Clearing Corp. in 2016, is also a wholly owned and “principal” subsidiary of JPMorgan Chase & Co. It is incorporated in Delaware with its principal place of business in New York. At all times during the Class Period, JP Morgan Chase Bank, N.A. and J.P. Morgan Securities LLC (“JPMorgan”) employed traders in New York who facilitated and executed FFB transactions with the Class. JPMorgan directed its FFB transactions to the United States, and in particular New York, and engaged in these transactions, including by serving as a trading broker. JPMorgan purposefully engaged in FFB transactions with Class members at artificial prices. 33. UBS: Defendant UBS Securities LLC is an indirect, wholly owned subsidiary of UBS AG, which is a Swiss company based in Basel and Zurich, Switzerland. Its principal place of business is in New York, New York. At all times during the Class Period, UBS Securities LLC employed traders in New York who facilitated and executed FFB transactions with the Class. UBS Securities LLC directed its FFB transactions to the United States, and in particular New York, and engaged in these transactions, including by serving as a trading broker. UBS Securities LLC purposefully engaged in FFB transactions with Class members at artificial prices, including the City of Baltimore. 11 C. Unnamed Co-Conspirators 34. Various other entities and individuals not named as Defendants in this Complaint participated as co-conspirators in the acts complained of and performed acts and made statements that aided and abetted and furthered the unlawful conduct alleged herein. FACTUAL ALLEGATIONS I. BACKGROUND A. Fannie Mae and Freddie Mac Bonds (“FFBs”) 35. Fannie Mae and Freddie Mac are “government-sponsored enterprises” that play a significant role in the mortgage industry. They were initially created by Congress to stabilize the U.S. residential mortgage market and expand opportunities for affordable housing and homeownership. Accordingly, to make consumer mortgage loans more affordable, Fannie Mae and Freddie Mac guarantee and purchase loans from mortgage lenders, such as banks, that in turn provide mortgage loans to consumers. In other words, Fannie Mae and Freddie Mac provide liquidity to mortgage lenders, who can then issue loans to consumers at lower rates. 36. Fannie Mae and Freddie Mac obtain the funds to finance their mortgage purchases and other business activities by selling debt securities such as FFBs. FFB issuances occur at least monthly, often on dates set forth in a calendar published by Fannie Mae and Freddie Mac. Newly issued FFBs are very similar, if not identical, to existing FFBs, except that they mature on a later date. 37. Each FFB receives a distinct nine-digit, alphanumeric identifying number called a Committee on Uniform Security Identification Procedures (“CUSIP”) number. This number provides identifying information about the FFB, including the bond issuer, type of security, and bond maturity. 12 38. All FFBs bear common characteristics and are considered part of a single class of issuances. 39. All FFBs are unsecured debt securities issued by Fannie Mae and Freddie Mac, and are not backed by the full faith and credit of the U.S. government. In other words, FFBs are not guaranteed by the federal government. However, the risk that Fannie Mae or Freddie Mac defaults on its repayment obligations—also known as its “credit risk”—is still relatively low, because Fannie Mae and Freddie Mac are “government sponsored enterprises” established by Congress and therefore regarded as closely related to the U.S. government. In the wake of the financial crisis in 2008, a government agency, the Federal Housing Finance Agency, became the conservator of Fannie Mae and Freddie Mac. Therefore, the subordinated debt of these institutions, like most “government sponsored enterprises,” receives a high credit rating. 40. FFBs are exempt from the federal securities laws, because they are unregulated, unregistered OTC issuances. 41. Each Defendant employs a trading team that conducts all of its FFB trading. The employees on this team set the prices that Defendants charge investors for all types of FFBs in the secondary market. 42. FFBs all have certain characteristics, including face value, maturity, and coupon payment, which determine the annual return earned on the FFB, or its “yield to maturity.” 43. The “face value” of an FFB means the amount owed to its holder by Fannie Mae or Freddie Mac upon maturity of the bond. “Maturity,” in turn, is the set date after the FFB is issued when its principal amount is to be paid in full. Within FFBs all of a specific maturity, the most recently issued FFBs are called “on-the-run” FFBs, while older FFBs are called “off-the- run” FFBs. 13 44. Most FFBs pay a fixed-rate of interest for their entire term, or a fixed coupon rate on a semi-annual basis. Some FFBs pay rates that are set to adjust based on a specified index, such as a variable or floating coupon rate. Fixed-rate FFBs have fixed maturities that guarantee their principal amounts at maturity. However, the market value of these FFBs will change with interest rates: if interest rates rise, prices will fall and FFBs will lose value if sold prior to maturity; but, if interest rates fall, FFB values will increase, allowing for capital gains. 45. FFBs with longer maturities—meaning maturities between 2 and 10 years (medium-term FFBs) and longer than 10 years (long-term FFBs)—also sometimes offer “coupon” payments. Coupon payments are semi-annual interest payments which are based on a set percentage of the FFB’s face value. For example, an FFB with a face value of $1,000 with a 5% coupon rate will pay a $25 coupon semi-annually, each year until maturity. Once the FFB reaches maturity, Fannie Mae or Freddie Mac then pays the holder the face value of the FFB. 46. FFBs with shorter securities—meaning those under 2 years—do not offer coupon payments, but instead are issued below face value. These FFBs permit the FFB purchaser to earn, and Fannie Mae and Freddie Mac to pay, interest based on the difference between the lower price paid for the FFB and the higher value due upon maturity. For example, if a purchaser pays $950 for a short-term FFB with a face value of $1,000 that matures in 1 year, that purchaser will receive 5% interest—or, $50 more than it paid for the FFB—which is the amount Fannie Mae or Freddie Mac paid to borrow $1,000 for 1 year. 47. Most FFBs cannot be redeemed early by Fannie Mae or Freddie Mac, the issuers. However, Fannie Mae and Freddie Mac also issue some FFBs that can be redeemed by them prior to maturity. 14 B. FFB Transactions 48. Fannie Mae and Freddie Mac issue FFBs by selling them to a select group of securities dealers, referred to as “Approved Dealers.” The Approved Dealers then trade the FFBs they acquire from Fannie Mae and Freddie Mac with investors, such as the City of Baltimore and the Class, typically in the Secondary Market. 49. Accordingly, the FFB market has a three-tier structure: Fannie Mae and Freddie Mac sit at the first tier, issuing FFBs; Approved Dealers, like Defendants, are at the second tier, purchasing FFBs at issuance and trading them with investors, like the City of Baltimore, and other non-Defendant dealer banks; and investors, also like the City of Baltimore, are at the bottom tier, selling and buying FFBs from Approved Dealers. 50. Fannie Mae and Freddie Mac issue FFBs in two ways. Collectively, these two ways of issuing FFBs are referred to throughout this Complaint as the “Issuance Process.” 51. First, Fannie Mae and Freddie Mac issue most medium and long-term FFBs through “syndication.” A syndication occurs when a group of Approved Dealers (the “syndicate”) underwrites the FFB issuance, meaning that they agree to purchase the FFBs issued by Fannie Mae or Freddie Mac. 52. Second, Fannie Mae and Freddie Mac issue FFBs through private auctions, in which only Approved Dealers can purchase FFBs. 53. Accordingly, the Issuance Process gives Defendants, the largest Approved Dealers, control over the supply of newly-issued FFBs. These Approved Dealers then profit from this control by selling their newly-acquired FFB inventory to investors. 54. Typically, investors like the City of Baltimore do not participate in the Issuance Process, but instead trade FFBs with Approved Dealers. 15 55. When Approved Dealers first sell their newly-acquired FFBs on the day they were issued, these sales are considered to occur in the primary market. After a syndicate is terminated, any subsequent FFB sales are considered to occur in the secondary market. Additionally, when investors sell older issued FFBs rather than hold them until maturity, or purchase such older issued FFBs from dealers, these transactions are considered to occur in the secondary market. 56. The above-referenced DOJ investigation involves a conspiracy by dealers to fix prices of FFBs they traded with investors in the secondary market. C. Defendants’ Control of the Supply of FFBs 57. As explained above, Approved Dealers acquire a substantial portion of issued FFBs by underwriting them during a syndication. The Approved Dealers in turn use these newly-acquired FFBs to transact with investors like the City of Baltimore. Therefore, an Approved Dealer’s share of FFB underwriting during a syndication corresponds to the amount of its FFB inventory available to trade with investors in the secondary market. 58. Table 1 below depicts the amount of FFBs, with maturities less than or equal to 1 year and maturities of 2 and 3 years, underwritten by various entities during the Class Period, based on available data. As shown in the Table, Defendants together underwrote approximately $509 billion of FFBs during the Class Period, comprising approximately 74% of total FFB issuance. 59. Defendants were some of the largest FFB underwriters in the United States, with all Defendants but two in the top twenty-five underwriters and at least seven Defendants in the top ten underwriters. 16 60. Accordingly, Defendants together controlled FFB supply and were capable of using that control to fix FFB prices in the secondary market, including in transactions with the City of Baltimore and the Class. TABLE 1 Share of FFB Underwriting During Class Period % of Total Amount Underwriter Underwritten in Class Period Barclays Capital $113,394,008,290 16.45% UBS Securities $82,666,333,320 11.99% Goldman Sachs $55,327,566,630 8.03% JP Morgan Securities $53,904,082,620 7.82% Citigroup Global Markets Inc $51,880,833,300 7.53% Deutsche Bank Securities Inc $50,241,845,330 7.29% Bank of America $26,128,166,630 3.79% Credit Suisse $19,527,785,000 2.83% Jefferies & Co $14,356,400,000 2.08% BNP Paribas Securities Corp $14,308,500,000 2.08% Credit Suisse Securities USA $13,439,166,660 1.95% Merrill Lynch & Co $5,475,833,330 0.79% FTN Financial $4,041,002,000 0.59% JP Morgan Chase Bank NA $3,250,000,000 0.47% First Tennessee Bank NA $953,000,000 0.14% Deutsche Bank AG London $250,000,000 0.04% Total underwritten by Defendants $509,144,523,110 73.86% Total underwritten $689,295,201,660 61. The Federal Reserve Bank of New York recently published a report supporting the contention that FFB supply is controlled by the biggest FFB dealers. This report evaluates the percentage of market share owned by the top 10 dealers of “agency debt securities,” which include FFBs. The report concluded that these top 10 dealers engaged in 98.90% of all reported non-coupon agency debt security transactions, which include short-term FFBs, and 81.35% of all reported coupon agency debt security transactions, which include medium and long-term FFBs. 17 62. Accordingly, this report demonstrates that the primary FFB market is highly concentrated amongst Defendants, the largest FFB dealers. This concentration in turn gave Defendants great control over the available FFB supply and pricing in the secondary market as well as the motive and opportunity to fix prices in order to obtain excessive profits on secondary FFB transactions. D. Pricing of FFBs 63. FFB prices are inversely related to market interest rates. When interest rates increase, existing FFB prices decrease, because investors would have to sell their existing FFBs at a discount in order to generate the same interest rate now available to a new buyer. And, when interest rates decrease, existing FFB prices increase, because investors are less likely to purchase newly issued FFBs with lower interest rates instead of older FFBs promising to pay an above- market interest rates. 64. Because FFBs are OTC securities, their prices are not made publically available. Rather, FFB traders employed by an Approved Dealer determine the FFP price quotes offered to investors, which are delivered one-on-one, typically through phone or message. 65. Consequently, the FFB market is not transparent to investors. Investors cannot quickly compare price quotes received from multiple Approved Dealers because they do not possess real-time information. 66. Defendants, the largest Approved Dealers, can exploit this opaque market for profit by selling FFBs to investors in the primary and secondary markets at a lower price than the Approved Dealers paid to purchase the FFBs. 67. FFB price quotes are typically provided as a “bid-ask spread.” The “bid” is the price the dealer is willing to pay to purchase an FFB, and the “ask” is the price at which the dealer is willing to sell that same FFB. If the bid price is lower or the ask price is higher than 18 Defendants paid to purchase the FFB, Defendants earn a profit. The greater the bid-ask spread, the higher profit that Defendants earn, and the higher cost that customers like the City of Baltimore pay. 68. For example, if a Defendant quoted a bid-ask spread of $999.60/$1000.10 for an FFB, the bid-ask spread would be $.50. Defendant is willing to purchase the FFB from the investor at $999.60 (the bid price), and Defendant is willing to sell the FFB to the investor at $1000.10 (the ask price). 69. Bid-ask spreads in competitive OTC bond markets are kept to a relatively confined range, because dealers must compete with one another for customers. If a dealer quotes prices to customers that are inferior to the prices offered by its competitors, that dealer should lose business. II. DEFENDANTS’ CONSPIRACY TO FIX FFB PRICES A. The DOJ Criminal Price-Fixing Investigation 70. On June 1, 2018, Bloomberg reported that four confidential sources had disclosed that the DOJ had opened a criminal investigation into whether traders manipulated prices in the $550 billion market for unsecured bonds issued by Fannie Mae and Freddie Mac. 71. The inquiry reportedly focuses on whether traders at banks coordinated with one another in order to benefit the banks that they worked for, by fixing prices offered to investors in the secondary FFB market, such as the City of Baltimore. Investigators are looking at potential fraud and antitrust violations. B. The Structure of the FFB Market Permitted Defendants to Collude 72. Defendants had means to coordinate their price quotes through secret channels of communication such as electronic chat rooms. The ability to communicate in real-time permitted traders to discuss particular customers and to ensure they were offering the same prices. 19 Publications such as the Wall Street Journal and MarketWatch have noted that “chat rooms have become integral to the way traders communicate with one another and clients,” including with respect to “possible manipulation of . . . markets.” For example, electronic chats were utilized in perpetrating the LIBOR scandal. 73. Defendants also possessed a motive to collude in fixing secondary market FFB prices. Fannie Mae and Freddie Mac determined which Approved Dealers received underwriting privileges based upon their performance in the secondary market, thereby giving Defendants an incentive to increase profits in the secondary market. 74. The fact that the FFB market is an OTC market further facilitated Defendants’ price-fixing conspiracy. 75. First, as described above, an OTC market lacks transparency in pricing. Because dealers provide price quotes on a one-on-one, non-public basis, investors like the City of Baltimore and the Class cannot check prices in real-time to determine if better prices exist in the market. Accordingly, Defendants were able to successfully fix prices without risk that their investors would discover their conspiracy. 76. Second, and relatedly, investors interact with only a finite number of dealers, before conducting a secondary FFB transaction. As a result, investors lack the information necessary to uncover a wide-reaching price-fixing conspiracy, and Defendants can easily coordinate prices amongst only a few dealers. 77. Third, OTC transactions are time-consuming and often complex, thereby giving dealers time to coordinate their pricing quotes before an FFB transaction is completed. 78. The Treasury Market Practices Group (“TMPG”), which describes itself as a group of “senior business managers and legal professionals from a variety of institutions . . . 20 sponsored by the Federal Reserve Bank of New York” whose mission is “supporting the integrity and efficiency of the Treasury, agency debt, and agency mortgage-backed securities markets,” has issued best practices recommendations for the FFB market which recognize the market’s potential for collusion and price manipulation.4 79. Since 2010, TMPG has published best practice recommendations relating to the FFB market. In its most recent recommendations, issued in January 2018, TMPG warned against “illegal activities such as price manipulation” in the introduction. In discussing market integrity and transparency, TMPG noted the potential for manipulative trading strategies that falsely convey or affect market price, such as improperly using confidential information or “painting the tape” by creating an inaccurate appearance of trading activity. 80. The misuse of confidential information is particularly harmful to competition in OTC markets like the FFB market. FFB investors must disclose confidential information, including their identity and details regarding the transaction they want to enter into, to a dealer rather than trade on a public exchange. TMPG explicitly acknowledges the potential for market manipulation when traders share such confidential information with competing traders, and states that misappropriation of confidential information, along with illegal communications amongst competing traders, permitted dealers to perpetrate the anti-competitive conspiracies to manipulate Forex prices and LIBOR. The FFB market is similarly structured to permit this sharing of confidential information, and resulting price fixing, amongst dealers, permitting an inference of an unlawful agreement amongst Defendants to unreasonably restrain competition in the secondary market. 4 These best practices recommendations are entitled “Best Practices for Treasury, Agency Debt, and Agency Mortgage-Backed Securities Markets,” which encompass the FFB market as a market for “agency debt” securities. 21 81. As TMPG acknowledges, the FFB market is also structured to permit “painting the tape” by dealers. As discussed above, this practice is a form of market manipulation whereby dealers attempt to influence the price of a security by trading it amongst themselves to create the appearance of substantial trading activity. In doing so, dealers can create an artificial price for an FFB, because high trading volumes often attract the attention of investors. The dealers can then sell the FFB at this inflated price and earn a profit compared to the lower price they paid to initially purchase the FFB. 82. All dealers who are member firms of the Financial Industry Regulatory Authority, Inc. (“FINRA”) are required to report eligible OTC secondary market bond transactions to the Trade Reporting and Compliance Engine (“TRACE”). Therefore, by looking at TRACE data, Defendants could easily confirm that the other members of the conspiracy were abiding by the agreement to fix prices in their secondary FFB transactions. 83. The nature of employment in the FFB market is also conducive to collusion. The individuals working in this field comprise a small group of traders and salespersons who repeatedly work with or interact with each other in the same market. Consequently, many of the FFB traders employed by each of the Defendants had established relationships, and sometimes even prior employment, with traders employed by the other Defendants. For example, on May 17, 2010, Deutsche Bank Securities announced that it had hired several individuals employed by other Defendants to join its FFB sales and trading team: Jared Dolce from Citigroup Inc., Nick Blewitt from UBS Securities, and John Raveche from Barclays Capital. Raveche then joined UBS later during the Class Period, serving as an Executive Director for bonds sales. Similarly, in 2009, UBS Securities hired Anatoly Nakum from Defendant Barclays Capital Inc. (who had previously also worked as a trader at Defendant Deutsche Bank AG) to work as a credit trader. 22 84. As discussed above, the primary FFB market is highly concentrated amongst Defendants, a limited number of competitors, due to their underwriting during the Issuance Process. Defendants in turn control the supply of FFBs available to investors in the secondary market and, accordingly, can easily manipulate the prices of FFBs in that market. 85. Furthermore, multiple barriers to entry preclude others, such as smaller banks, from entering the FFB market and challenging Defendants. It is both expensive and risky to become an Approved Dealer, because banks must be willing and capable of holding and trading a significant inventory of FFBs subject to market changes, including fluctuations in interest rates. The Bank for International Settlements, a research organization owned by 60 central banks from around the world, described some of these barriers to entry as including: “a sufficiently large client base to ensure access to sizeable order flow information; the balance sheet capacity to take on large principal positions; continuous access to multiple markets, including those for funding and hedging instruments; the capacity to manage inventory and other risks; and market expertise to provide competitive quotes, including during times of elevated financial market volatility.” These barriers to entry prevented competitors from entering the FFB secondary market on equal footing such that they could compete with Defendants by offering better price quotations. C. Economic Data Confirms the Defendants’ Conspiracy 86. The publically available economic data for FFB prices during the Class Period strongly suggests that Defendants operated a price-fixing conspiracy in the FFB market which inflated the prices of FFBs purchased by investors, both at issuance and in the secondary market, and deflated the prices of FFBs sold by investors in the secondary market. 87. The City of Baltimore conducted an economic analysis of FFP pricing during the Class Period. This analysis revealed statistically significant anomalies in FFB prices during the 23 class period that are not reflective of a competitive market.5 Specifically, the economic data shows indicates that: (1) the issuance prices of newly-issued FFBs were artificially high at issuance relative to the price at which Defendants purchased the FFBs during the Issuance Process; (2) the prices of on-the-run FFBs were artificially high in the time period before a new FFB issuance; and (3) the bid-ask spreads were artificially wide during the Class Period. This data suggests that the FFB market was not competitive during the Class Period, which is consistent with the concerns of the DOJ’s antitrust investigation. 88. However, this anti-competitive pricing ceased after April 2014, when the investigations into the Forex and LIBOR scandals regarding other price fixing conspiracies, beginning as early as 2012, came to a head. Specifically, during that month, multiple news outlets reported that DOJ prosecutors were going to question Forex traders, and that criminal prosecutions would extend beyond the LIBOR scandal. Eventually, these various investigations uncovered numerous deficiencies in Defendants’ compliance and oversight procedures in their trading and sales divisions during the Class Period. As a result of these investigations and the subsequent fines and prosecutions, Defendants implemented new compliance and oversight measures. Noticeably, FFB prices around this time drastically changed. 1. Price Fixing of Newly-Issued FFBs 89. The City of Baltimore evaluated the prices that Defendants charged investors for newly-issued FFBs at issuance. The data shows that the prices for newly-issued FFBs were inflated, causing investors like the City of Baltimore and the Class to overpay for these FFBs. 90. As underwriters, Defendants pay a price to Fannie Mae and Freddie Mac to obtain the FFBs (the “underwriter price”). Defendants in turn sell these FFBs to investors at the time of 5 Statistical significance here means that these results are at least 95% likely to be caused by market factors rather than pure chance or randomness. 24 issuance, for a different, typically higher price (the “issue price”). The difference between the issue price and the underwriter price represents a form of compensation to the underwriter for providing a service (the “dealer discount”). 91. In a competitive market, an investor can go to a different underwriter and ask for a price quote for an issuance if the first quote the investor receives is too high. However, in an anti-competitive market in which dealers are colluding to artificially inflate the issue prices, all colluding dealers will be more likely to provide the same, marked-up price quotes. Accordingly, if Defendants conspired to fix issue prices of new FFBs, the data should exhibit higher dealer discounts, and therefore issue prices, during the Class Period as compared to those prices after the Class Period. 92. Data that is publicly available supports the inference that Defendants were colluding to increase dealer discounts, and thus issue prices, for newly-issued FFBs. As shown below in Figure 1, the average dealer discount for this data set was approximately 2 basis points higher (a 25% difference) during the Class Period than after the Class Period. FIGURE 1 Dealer discount charged above issue price for newly-issued FFBs 25 93. For example, the City of Baltimore compared the dealer discounts for FFBs with maturities of 1 year. As shown below in Figure 2, the data indicates a similar pattern to that in Figure 1: the dealer discounts are higher on average during the Class Period than after the Class Period. This is consistent with collusion by Defendants to increase dealer discounts, and thereby issue prices, in the FFB primary market. FIGURE 2 Dealer discount charged above issue price for newly-issued 1-year FFBs 2. Price Fixing of “On-The-Run” FFBs Before They Went “Off-The- Run” 94. The City of Baltimore also evaluated the prices that Defendants charged for on- the-run FFBs in the period leading up to a new FFB issuance, when they would become off-the- run FFBs. 95. FFB issuances usually occur on a predictable, set schedule, as explained in Part I. Newly-issued FFBs are priced similarly to previously issued FFBs of the same type. The only difference between newly-issued and previously-issued FFBs of the same type is the maturity date, which is later for a newly-issued FFB. 26 96. Accordingly, Defendants could exploit this pricing relationship by inflating the value of existing FFBs that were about to go “off-the-run,” which in turn would inflate the price they could charge investors for newly-issued FFBs of the same type. 97. After the government investigations came to a head at the end of April 2014, prices for FFBs that were about to go “off-the-run”—for example, the 5 days before a new issuance of the same type—were lower than prices for newly-issued FFBs of the same type. 98. This price difference makes economic sense, because demand is higher for on- the-run FFBs than for off-the run FFBs, driving up the price for on-the-run FFBs. Demand is higher for on-the-run FFBs because they are more liquid than off-the run FFBs, and therefore easier to sell at market price. Accordingly, demand and price of FFBs about to go off-the-run in a competitive market should be lower in the five days before an issuance of new FFBs of the same type than the demand and price for the newly issued FFBs in the 5 days following a new issuance, because investors would rather purchase the newly-issued FFBs. 99. However, before April 27, 2014, this did not happen, which supports the inference that the secondary FFB market was not competitive. The City of Baltimore’s evaluation of the relevant data revealed a statistically significant increase in the price of FFBs that were about to go off-the-run in the five days preceding the issuance of new FFBs of the same type.6 100. Figure 5 below shows the difference between the average price of all FFBs in a five-day period leading up to a new issuance and the average price of all FFBs in a five-day period following a new issuance. In the period after April 27, 2014, the data is consistent with a competitive market: the average price of FFBs in the five days leading up to a new issuance was lower, due to low demand, than the average price of FFBs in the five days following a new 6 The City of Baltimore removed data on and after June 1, 2017 due to abnormal patters in the closing price observed during that period. 27 issuance (the blue bar). However, this relationship does not hold during the Class Period: the average price of FFBs in a five-day period leading up to a new issuance was actually higher than the average price of FFBs in a five-day period following a new issuance (the red bar). These results are consistent with collusive conduct by Defendants to manipulate FFB prices. FIGURE 3 Price change from five days before new issuance to five days after (all FFBs) 101. As a robustness test, the City of Baltimore performed the same analysis, separately, for FFBs with maturities of two and three years, respectively. These results are consistent with artificial inflation in FFB prices in the days leading up to a new issuance during the Class Period. 102. First, Figure 4 shows that for FFBs with a maturity of two years during the Class Period, the average price of FFBs in a five-day period leading up to a new issuance was almost identical to the average price of FFBs in a five-day period following a new issuance. By contrast, after the Class Period, the average price of FFBs in a five-day period leading up to a 28 new issuance was about 7 basis points lower than the average price of FFBs in a five-day period following a new issuance. FIGURE 4 Price change from five days before new issuance to five days after (FFBs with 2 year maturity) 103. Second, Figure 5 shows that for FFBs with a maturity of three years during the Class Period, the average price of FFBs in a five-day period leading up to a new issuance was almost 4 basis points higher than the average price of FFBs in a five-day period following a new issuance. By contrast, after the Class Period, the average price of FFBs in a five-day period leading up to a new issuance was about 11 basis points lower than the average price of FBs in a five-day period following a new issuance. 29 FIGURE 5 Price change from five days before new issuance to five days after (FFBs with 3 year maturity) 3. Price Fixing of Bid-Ask Spreads 104. The City of Baltimore also examined the bid-ask spreads offered to investors in the secondary FFB market during the Class Period and after April 27, 2014.7 The results were statistically significant: bid-ask spreads were wider during the Class Period than in the post-class Period. 105. As explained above in Part I, bid-ask spreads generally narrow in a competitive market, because dealers offering wider spreads (on either or both sides of the spread) will lose customers to competitors who charge narrower spreads. 106. For example, FFB Dealer A quotes a bid-ask spread of $999.60/$1000.10 for an FFB. The bid-ask spread would be $.50. FFB Dealer A is willing to purchase the FFB from the investor at $999.60 (the bid price), and FFB Dealer A is willing to sell the FFB to the investor at 7 To ensure that the results were not skewed by outliers in the data, Plaintiff removed the highest 5% of bid-ask spreads and the lowest 5% of bid-ask spreads for its sample set. Plaintiff also removed data from on and after June 1, 2017 due to abnormal patterns observed in that data. 30 $1000.10 (the ask price). In a competitive market, competing FFB Dealer B may respond by offering that investor a $999.70/$1000.00 for the same FFB. This bid-ask spread is narrower, by $.20, and less profitable for FFB Dealer B, because it offers a higher purchase price and a lower selling price than FFB Dealer A offers. However, offering this bid-ask spread makes FFB Dealer B more likely to secure the customer’s business for that FFB. 107. By contrast, under a conspiracy to fix bid-ask pricing, dealers may agree with one another to artificially alter FFB prices: by deflating the bid price, inflating the ask price, or both, or offering a set bid-ask spread or a minimum bid-ask spread. Under any of these scenarios, the dealers are in a financially superior position than they would be if they competed. They do not risk losing business to competitors offering narrower bid-ask spreads or better pricing, and they can ensure they receive a profit on every transaction. In other words, Defendants had a motivation to fix the bid-ask spreads offered to investors in the secondary FFB market during the Class Period: it ensured that they would receive artificially inflated profits at the expense of the City of Baltimore and the Class, who overpaid or were underpaid in these FFB sales. 108. As shown below in Figure 6, the average bid-ask spread across all FFBs was higher during the Class Period than after the Class Period, consistent with collusion among Defendants to fix prices. 31 FIGURE 6 Average bid-ask spread for all FFBs D. Defendants’ Deficient Oversight and Supervision of FFB Trading 109. As described above in Part I, government investigations have already revealed that Defendants have engaged in anti-competitive price-fixing conspiracies in other financial markets during the Class Period, including the LIBOR and Forex scandals, perpetrated in part as a result of Defendants’ deficient oversight and compliance policies. These investigations resulted in criminal convictions, billions of dollars in fines, and successful civil lawsuits brought by investors. 110. These facts provide further support for the inference that Defendants committed the price fixing conspiracy in the FFB market alleged here, because they show that Defendants had inadequate compliance and oversight systems in place for their trading and sales divisions during the Class Period. 111. Forex: In the fall of 2013, news outlets began reporting that the U.S. government officials (and eventually, international authorities) were investigating potential manipulation of 32 the foreign exchange market. These suspicions were confirmed by conducting economic analysis of trading patterns and price changes like the analysis employed above for FFBs. Accordingly, Defendants Barclays, Citi, JPMorgan, and UBS pled guilty to criminal conspiracy to manipulate Forex rates, and, recently, Defendant BNP Paribas pled guilty to an antitrust conspiracy to fix prices in the Forex market, in violation of the Sherman Act. Multiple Defendants here were also fined in millions and billions of dollars by various government institutions, including by: the DOJ (Barclays, Citi, JPMorgan, and UBS); the Commodity Futures Trading Commission (Citi, JPMorgan, and UBS); the Office of the Comptroller of the Currency (Bank of America, Citi, JPMorgan); and the Financial Market Supervisory Authority (UBS). The settlements between these Defendants and the listed government authorities describe how the banks conspired to fix Forex prices: they “used private electronic chat rooms to communicate and plan their attempts to manipulate the Forex benchmark prices,” to “coordinate[] their trading with certain FX traders at other banks,” to “disclose[] confidential customer order information and trading positions, alter[] trading positions to accommodate the interests of the collective group, and agree[] on trading strategies.” These chatrooms were called names such as “The Cartel” and “The Mafia.” 112. LIBOR: Multiple government investigations and civil lawsuits have revealed a conspiracy amongst various banks to manipulate the London Interbank Offered Rate (“LIBOR”), a benchmark interest rate at which banks would borrow funds in the interbank market. Traders employed by various banks and brokers perpetrated this scheme by using electronic communications to collude and submit deliberately false price quotes in order to manipulate the published LIBOR rate. As a result of these investigations and lawsuits, multiple Defendant banks have been criminally charged and fined by U.S. and international authorities, including 33 Barclays, UBS, Deutsche Bank, Citigroup, and JPMorgan. Regulators and prosecutors determined through these investigations that these banks engaged in widespread anticompetitive conduct during the Class Period, including sharing confidential customer and order information and manipulating market prices. 113. ISDAfix: In 2013, it was reported that several regulators, including the CFTC, the U.K. Financial Conduct Authority, and Germany’s BaFin were investigating manipulation of ISDAfix rates. These rates represent interest-rate benchmarks for market fixed rates for certain interest rate swaps. Media outlets reported that the CFTC was evaluating emails and instant messages, as well as interviewing bank and dealer employees, in its investigation. In 2014, it was reported that the CFTC had “found evidence of criminal behavior” and referred this information to prosecutors, resulting in the DOJ and other regulators starting their own investigations. Subsequently, several of Defendants here reached settlements for their alleged manipulation of ISDAfix: Barclays agreed to pay the CFTC $115 million; Citi agreed to pay the CFTC $250 million; and BNP Paribas, Deutsche Bank, and Wells Fargo agreed to pay hundreds of millions in private settlements. 114. SSA Bonds: In late 2015, media outlets began reporting that the DOJ was investigating possible collusion in the supranational, sovereign, agency bonds market (“SSA bonds”). The DOJ investigation was confirmed in January 2016 by multiple news stories, including one in the International Financing Review which stated that the investigation related to “possible manipulation of bond prices.” Specifically, that report stated that the DOJ was investigating whether “SSA traders at different banks agreed [on] prices and shared information on certain US dollar bonds in chat rooms they established for the purpose.” According to other news stories, the DOJ had obtained transcripts from these online chatrooms. Meanwhile, shortly 34 afterwards in January and February 2016, the U.K. Financial Conduct Authority and then the European Commission began separate investigations into potential collusion in the SSA market. In December 2018, the European Commission issued Statements of Objection to four banks relating to their trading of SSA Bonds, including Defendants Deutsche Bank and Bank of America, which indicated that these banks “breached EU antitrust rules” by distorting competition in the SSA bond secondary market, primarily by using online chatrooms to exchange confidential information and to coordinate pricing. To date, Defendants Bank of America and Deutsche Bank, along with other banks, have agreed to pay almost $100 million to settle antitrust claims that they conspired to fix prices of SSA bonds. 115. Mexican Government Bonds: In April 2017, the Comisión Federal de Competencia Económica, Mexico’s antitrust regulating body, announced that it had discovered evidence of anticompetitive behavior by dealers in the Mexican Government Bond market. These dealers included subsidiaries of Defendants Barclays Bank PLC, Citigroup Inc., JPMorgan Chase & Co., and Bank of America Corp. At least one bank admitted participation in a conspiracy to fix these bond prices, resulting in its acceptance into a cartel leniency program. 116. Swiss Franc Interest Rate Derivatives: Defendants UBS AG, JPMorgan Chase & Co., and Credit Suisse AG were fined approximately 32.3 million euros by the European Commission for engaging in a conspiracy to fix bid-ask spreads in the interest rate derivatives market for Swiss francs. Like the conspiracy in the FFB market alleged here, this conspiracy involved an agreement among traders employed by competitors in the OTC market to charge inflated bid-ask spreads to customers, and it was not detected by Defendants’ compliance policies. 35 III. ANTITRUST INJURY 1. Defendants agreed to fix the prices of FFBs during the Class Period to generate a profit at investors’ expense. 2. The City of Baltimore purchased almost a billion dollars’ worth of FFBs during the Class Period. In particular, they bought 108 FFBs, directly from Defendants Citigroup Inc., UBS Securities LLC, FTN Financial, and Jefferies Group LLC, all priced artificially high due to Defendants’ conspiracy. 3. Specifically, the City of Baltimore was overcharged each time it purchased FFBs from Defendants during the Class Period, and therefore was directly injured in each of these transactions as a result of Defendants’ conduct. 4. The City of Baltimore’s FFB transactions include purchase of 108 FFBs, including purchases of FFBs at inflated ask prices Defendant agreed to charge investors during the Class Period (secondary market), and purchases of newly-issued FFBs following FFB issuances (primary market). As a direct result, the City of Baltimore was injured by overpaying for its FFB purchases from Defendants during the Class Period. EQUITABLE TOLLING AND FRAUDULENT CONCEALMENT 1. During the Class Period, Defendants actively, fraudulently, and effectively concealed their conspiracy from the City of Baltimore and the Class. 2. Defendants’ conspiracy was inherently self-concealing, because its success was dependent on secrecy. Had Defendants openly fixed prices in the FFB market, the Class would not have continued purchasing and selling FFBs in transactions with Defendants, undermining the very purpose of the conspiracy. 3. The structure of the FFB market is also inherently secretive. FFBs are traded in the OTC market, and thus are not based on publically available or real-time pricing information. 36 Therefore, reasonable due diligence could not have uncovered Defendant’s conspiracy behind closed doors to fix FFB prices. 4. Defendants fraudulently concealed their anticompetitive conduct by, among other things, using secret communications to further the conspiracy. These communications occurred through non-public chat rooms, instant messages, e-mails, telephone calls, and in-person meetings. None of these communications were reasonably available to the City of Baltimore or the Class, nor could they be discovered through exercise of reasonable diligence. 5. Defendants actively and jointly concealed the conspiracy by, for example, agreeing not to publicly discuss or reveal any acts or communications in furtherance of the conspiracy and by representing that FFB pricing quotes provided to the City of Baltimore and the Class were the product of a competitive market, not fixed by a conspiracy. 6. The City of Baltimore and members of the Class did not know, nor could they have known, about Defendants’ conspiracy until Bloomberg published the article on June 1, 2018 revealing the DOJ investigation into price-fixing in the FFB market. 7. Accordingly, because of Defendants’ fraudulent concealment, any applicable statute of limitations governing the City of Baltimore’s or the Class’s claims were tolled during the period of concealment, until at least June 2018. 37 CLASS ACTION ALLEGATIONS 8. The City of Baltimore brings this action on behalf of itself and as a class action under Federal Rule of Civil Procedure 23(a) and (b)(3), on behalf of a similarly situated Class defined as follows:8 All persons or entities who transacted in Fannie Mae or Freddie Mac bonds during the period of at least January 1, 2009 through April 27, 2014 (the “Class Period”) with a Defendant, where such persons or entities were domiciled in the United States or its territories. Excluded from the Class are the Defendants and any parent, subsidiary, affiliate, employee, agent or co-conspirator of any Defendant.9 9. Numerosity: Members of the Class are so numerous that joinder is impracticable. The exact size of the Class is currently unknown, but the City of Baltimore believes that there are at least thousands of Class members geographically located throughout the United States. 10. Typicality: The City of Baltimore’s claims are typical of the claims of the other Class members. The City of Baltimore and all Class members were damaged by the same common course of conduct by Defendants. 11. Adequacy of Representation: The City of Baltimore will fairly and adequately protect and represent the interests of the Class. The City of Baltimore’s interests are aligned with, and not adverse to, those of the Class. The City of Baltimore is also represented by competent counsel who are experienced in class action litigation, including antitrust litigation relating to the manipulation of financial markets. The City of Baltimore and its counsel possess the financial resources necessary to successfully litigate this class action. 8 The City of Baltimore reserves the right to amend the definition of the Class, including the Class Period, in the event that the City of Baltimore obtains additional information. 9 The Class definition does not include FFB transactions in which a party purchased an FFB directly from Fannie Mae or Freddie Mac. 38 12. Commonality: There are questions of law and fact common to the Class, which predominate over any questions solely affecting individual Class members. These common questions include, but are not limited to: (a) whether Defendants and their co-conspirators entered an agreement, combination, or conspiracy to fix or alter FFB prices during the Class Period; (b) the duration of the alleged conspiracy and the acts carried out by Defendants and their co-conspirators in furtherance of the conspiracy; (c) whether the alleged conspiracy violated section 1 of the Sherman Act; (d) whether the conduct of Defendants and their co-conspirators caused injury to the business and property of the City of Baltimore and the other Class members; (e) the appropriate measure of damages sustained by the City of Baltimore and other Class members. 13. Superiority: A class action is superior to other available methods for fair and efficient adjudication of this controversy. Joinder of all Class members is impracticable. The Class is easily definable. Prosecution as a class action will permit a large number of similarly situated persons to prosecute their common claims in a single forum simultaneously, efficiently, and without unnecessary duplication of evidence, effort, or expense that numerous individual actions would require. Prosecution of separate individual actions by Class members would be costly to the court system, and prosecution of separate individual actions by Class members would create a risk of inconsistent or varying adjudications, establishing incompatible standards of conduct for Defendants. By contrast, proceeding as a class action with a cohesive class poses no management issues known to the City of Baltimore, and avoids the costs of individual actions. 39 CLAIMS FOR RELIEF FIRST CLAIM FOR RELIEF VIOLATION OF SECTION 1 OF THE SHERMAN ACT, 15 U.S.C. § 1, et. seq. 14. The City of Baltimore incorporates by reference the preceding allegations. 15. Defendants and their unnamed co-conspirators entered into and engaged in a conspiracy in unreasonable restraint of trade in violation of Section 1 of the Sherman Act and Section 4 of the Clayton Act. 16. During the Class Period, Defendants were horizontal competitors that controlled the supply of, and therefore the prices quoted for, FFBs traded in the secondary market. 17. The conspiracy consisted of a continuing agreement, understanding or concerted action between and among Defendants and their co-conspirators in furtherance of which Defendants fixed, maintained and/or otherwise made artificial prices for FFBs sold and purchased by them in transactions with investors. Defendants’ conspiracy is a per se violation of the federal antitrust laws and is, in any event, an unreasonable restraint of trade and commerce. 18. Defendants’ conspiracy, and the resulting impact on the market for FFBs, occurred in or affected interstate commerce. 19. As a proximate result of Defendants’ unlawful conduct, the City of Baltimore and members of the Class have suffered injury to their business or property, including paying artificial prices for FFBs. The City of Baltimore and members of the Class are each entitled to treble damages for the violations of the Sherman Act alleged herein. SECOND CLAIM FOR RELIEF UNJUST ENRICHMENT 20. The City of Baltimore incorporates by reference the preceding allegations. 40 21. Defendants’ conspiracy permitted them to collect supra-competitive profits on all transactions of FFBs with the City of Baltimore and the Class, while causing the City of Baltimore and the Class to pay more for FFB purchases and receive less in FFB sales on all of these transactions. 22. It would be inequitable for Defendants to be permitted to retain the benefit which Defendants obtained from their manipulative acts at the expense of the City of Baltimore and members of the Class. 23. The City of Baltimore and members of the Class are entitled to the establishment of a constructive trust over the benefits Defendants received from their unjust enrichment and inequitable conduct. 24. Alternatively or additionally, each Defendant should pay restitution or its own unjust enrichment to the City of Baltimore and members of the Class. RELIEF SOUGHT Accordingly, the City of Baltimore demands relief as follows: 1. That the Court determine that this action may be maintained as a class action under Rule 23(b)(3) of the Federal Rules of Civil Procedure, that the City of Baltimore be appointed as class representative, and that the City of Baltimore’s counsel be appointed as counsel for the class; 2. That the unlawful conduct alleged herein be adjudged and decreed to be an unlawful restraint of trade in violation of Section 1 of the Sherman Act and Section 4 of the Clayton Act; 3. That Defendants, their subsidiaries, affiliates, successors, transferees, assignees and the respective officers, directors, partners, agents, and employees and all other persons 41 acting or claiming to act on their behalf, be permanently enjoined and restrained from continuing and maintaining the conspiracy alleged in the Complaint; 4. That the City of Baltimore and the Class recover damages, as provided under federal antitrust laws; 5. That the City of Baltimore and the Class recover damages or other relief permitted by law or equity for unjust enrichment; 6. That the City of Baltimore and the Class recover their costs of the suit, including attorneys’ fees, as provided by law; and 7. That the Court direct such further relief it may deem just and proper. DEMAND FOR JURY TRIAL 8. Pursuant to Rule 38(a) of the Federal Rules of Civil Procedure, The City of Baltimore respectfully demands a trial by jury of all issues so triable. Dated: April 1, 2019 Respectfully submitted, ________________________ William Christopher Carmody (WC8478) Arun Subramanian (AS2096) Seth Ard (SA1817) Stephanie Spies (5537873) Susman Godfrey L.L.P. 1301 Avenue of the Americas, 32nd Floor New York, NY 10019 Telephone: (212) 336-3330 Facsimile: (212) 336-8340 [email protected] [email protected] [email protected] [email protected] 42 Attorneys for The City of Baltimore Mayor and City Council of Baltimore, itself and on behalf of all others similarly situated 43
securities
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UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - x HENRY TUCKER, on behalf of himself and all others similarly situated, Plaintiffs, v. CLASS ACTION COMPLAINT AND DEMAND FOR JURY TRIAL SOULCYCLE, INC., Defendant. : : : : : : : : : : : : - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - x INTRODUCTION 1. Plaintiff HENRY TUCKER, on behalf of himself and others similarly situated, asserts the following claims against Defendant SOULCYCLE, INC. (hereinafter, “SOULCYCLE”) as follows. 2. Plaintiff is a visually-impaired and legally blind person who requires screen- reading software to read website content using his computer. Plaintiff uses the terms “blind” or “visually-impaired” to refer to all people with visual impairments who meet the legal definition of blindness in that they have a visual acuity with correction of less than or equal to 20 x 200. Some blind people who meet this definition have limited vision. Others have no vision. 3. Based on a 2010 U.S. Census Bureau report, approximately 8.1 million people in the United States are visually impaired, including 2.0 million who are blind, and according to the American Foundation for the Blind’s 2015 report, approximately 400,000 visually impaired persons live in the State of New York. 4. Plaintiff brings this civil rights action against SOULCYCLE (“Defendant”) for its failure to design, construct, maintain, and operate its website to be fully accessible to and independently usable by Plaintiff and other blind or visually-impaired people. Defendant’s denial of full and equal access to its website, and therefore denial of its goods and services offered thereby and in conjunction with its physical locations, is a violation of Plaintiff’s rights under the Americans with Disabilities Act (“ADA”). 5. Because Defendant’s website, www.soulcycle.com (the “Website” or “Defendant’s website”), is not equally accessible to blind and visually-impaired consumers, it violates the ADA. Plaintiff seeks a permanent injunction to cause a change in Defendant’s corporate policies, practices, and procedures so that Defendant’s website will become and remain accessible to blind and visually-impaired consumers. JURISDICTION AND VENUE 6. This Court has subject-matter jurisdiction over this action under 28 U.S.C. § 1331 and 42 U.S.C. § 12181, as Plaintiff’s claims arise under Title III of the ADA, 42 U.S.C. § 1281, et seq., and 28 U.S.C. § 1332. 7. This Court has supplemental jurisdiction under 28 U.S.C. § 1367 over Plaintiff’s New York State Human Rights Law, N.Y. Exec. Law Article 15, (“NYSHRL”) and New York City Human Rights Law, N.Y.C. Admin. Code § 8-101 et seq., (“NYCHRL”) claims. 8. Venue is proper in this district under 28 U.S.C. §1391(b)(1) and (2) because Defendant conducts and continues to conduct a substantial and significant amount of business in this District, and a substantial portion of the conduct complained of herein occurred in this District. 9. Defendant is subject to personal jurisdiction in this District. Defendant has been and is committing the acts or omissions alleged herein in the Southern District of New York that caused injury, and violated rights the ADA prescribes to Plaintiff and to other blind and other visually impaired-consumers. A substantial part of the acts and omissions giving rise to Plaintiff’s claims occurred in the in this District: on several separate occasions, Plaintiff has been denied the full use and enjoyment of the facilities, goods and services of Defendant’s physical locations and/or Website in New York County. These access barriers that Plaintiff encountered have caused a denial of Plaintiff’s full and equal access multiple times in the past, and now deter Plaintiff on a regular basis from visiting Defendant’s brick-and mortar physical locations. 10. This Court is empowered to issue a declaratory judgment under 28 U.S.C. §§ 2201 and 2202. THE PARTIES 11. Plaintiff HENRY TUCKER, at all relevant times, is a resident of New York, New York. Plaintiff is a blind, visually-impaired handicapped person and a member of member of a protected class of individuals under the ADA, under 42 U.S.C. § 12102(1)-(2), and the regulations implementing the ADA set forth at 28 CFR §§ 36.101 et seq., the NYSHRL and NYCHRL. 12. Defendant SOULCYCLE is and was at all relevant times a Delaware Corporation doing business in New York. 13. Defendant’s Centers are public accommodations within the definition of Title III of the ADA, 42 U.S.C. § 12181(7). Defendant’s Website is a service, privilege, or advantage of Defendant’s Centers. NATURE OF ACTION 14. The Internet has become a significant source of information, a portal, and a tool for conducting business, doing everyday activities such as shopping, learning, banking, researching, as well as many other activities for sighted, blind and visually- impaired persons alike. 15. In today’s tech-savvy world, blind and visually-impaired people have the ability to access websites using keyboards in conjunction with screen access software that vocalizes the visual information found on a computer screen or displays the content on a refreshable Braille display. This technology is known as screen-reading software. Screen-reading software is currently the only method a blind or visually- impaired person may independently access the internet. Unless websites are designed to be read by screen-reading software, blind and visually-impaired persons are unable to fully access websites, and the information, products, goods and contained thereon. 16. Blind and visually-impaired users of Windows operating system-enabled computers and devices have several screen reading software programs available to them. Some of these programs are available for purchase and other programs are available without the user having to purchase the program separately. Job Access With Speech, otherwise known as “JAWS” is currently the most popular, separately purchased and downloaded screen-reading software program available for a Windows computer. 17. For screen-reading software to function, the information on a website must be capable of being rendered into text. If the website content is not capable of being rendered into text, the blind or visually-impaired user is unable to access the same content available to sighted users. 18. The international website standards organization, the World Wide Web Consortium, known throughout the world as W3C, has published version 2.0 of the Web Content Accessibility Guidelines (“WCAG 2.0”). WCAG 2.0 are well- established guidelines for making websites accessible to blind and visually- impaired people. These guidelines are universally followed by most large business entities and government agencies to ensure their websites are accessible. 19. Non-compliant websites pose common access barriers to blind and visually- impaired persons. Common barriers encountered by blind and visually impaired persons include, but are not limited to, the following: a. A text equivalent for every non-text element is not provided; b. Title frames with text are not provided for identification and navigation; c. Equivalent text is not provided when using scripts; d. Forms with the same information and functionality as for sighted persons are not provided; e. Information about the meaning and structure of content is not conveyed by more than the visual presentation of content; f. Text cannot be resized without assistive technology up to 200% without losing content or functionality; g. If the content enforces a time limit, the user is not able to extend, adjust or disable it; h. Web pages do not have titles that describe the topic or purpose; i. The purpose of each link cannot be determined from the link text alone or from the link text and its programmatically determined link context; j. One or more keyboard operable user interface lacks a mode of operation where the keyboard focus indicator is discernible; k. The default human language of each web page cannot be programmatically determined; l. When a component receives focus, it may initiate a change in context; m. Changing the setting of a user interface component may automatically cause a change of context where the user has not been advised before using the component; n. Labels or instructions are not provided when content requires user input, which include captcha prompts that require the user to verify that he or she is not a robot; o. In content which is implemented by using markup languages, elements do not have complete start and end tags, elements are not nested according to their specifications, elements may contain duplicate attributes, and/or any IDs are not unique; p. Inaccessible Portable Document Format (PDFs); and, q. The name and role of all User Interface elements cannot be programmatically determined; items that can be set by the user cannot be programmatically set; and/or notification of changes to these items is not available to user agents, including assistive technology. STATEMENT OF FACTS Defendant’s Barriers on Its Website 20. Defendant is a fitness center chain and apparel manufacturer and retailer that operates SOULCYCLE centers (hereinafter its “Centers”) as well as the SOULCYCLE website, offering features which should allow all consumers to access the goods and services which Defendant offers in connection with their physical locations. 21. Defendant operates SOULCYCLE Centers across the United States. At least one of these Centers is located in New York City, including its Center located at 103 Warren Street, New York, NY 10282. 22. These Centers constitute places of public accommodation. Defendant’s Centers provide to the public important goods and services. Defendant’s Website provides consumers with access to an array of goods and services including Center locations and hours, the ability to browse and purchase apparel, fitness packages, and related goods and services. 23. Defendant offers the commercial website, www.soulcycle.com, to the public. The website offers features which should allow all consumers to access the goods and services which Defendant offers in connection with their physical locations. The goods and services offered by Defendant include, but are not limited to the following: Center locations and hours, the ability to browse and purchase apparel, fitness packages, and related goods and services. 24. It is, upon information and belief, Defendant’s policy and practice to deny Plaintiff, along with other blind or visually-impaired users, access to Defendant’s website, and to therefore specifically deny the goods and services that are offered and integrated with Defendant’s Centers. Due to Defendant’s failure and refusal to remove access barriers to its website, Plaintiff and visually-impaired persons have been and are still being denied equal access to Defendant’s Centers and the numerous goods and services and benefits offered to the public through the Website. 25. Plaintiff is a visually-impaired and legally blind person, who cannot use a computer without the assistance of screen-reading software. Plaintiff is, however, a proficient JAWS screen-reader user and uses it to access the Internet. Plaintiff has visited the Website on separate occasions using the JAWS screen-reader. 26. During Plaintiff’s visits to the Website, the last occurring in June 2018, Plaintiff encountered multiple access barriers that denied Plaintiff full and equal access to the facilities, goods and services offered to the public and made available to the public; and that denied Plaintiff the full enjoyment of the facilities, goods and services of the Website, as well as to the facilities, goods and services of Defendant’s physical locations in New York by being unable to learn more information about Center locations and hours, the ability to browse and purchase apparel, fitness packages, and related goods and services. 27. While attempting to navigate the Website, Plaintiff encountered multiple accessibility barriers for blind or visually-impaired people that include, but are not limited to, the following: a. Lack of Alternative Text (“alt-text”), or a text equivalent. Alt-text is an invisible code embedded beneath a graphical image on a website. Web accessibility requires that alt-text be coded with each picture so that screen- reading software can speak the alt-text where a sighted user sees pictures, which includes captcha prompts. Alt-text does not change the visual presentation, but instead a text box shows when the mouse moves over the picture. The lack of alt-text on these graphics prevents screen readers from accurately vocalizing a description of the graphics. As a result, visually- impaired SOULCYCLE customers are unable to determine what is on the website, browse, look for Center locations and hours, the ability to browse and purchase apparel, fitness packages, and related goods and services. b. Empty Links That Contain No Text causing the function or purpose of the link to not be presented to the user. This can introduce confusion for keyboard and screen-reader users; c. Redundant Links where adjacent links go to the same URL address which results in additional navigation and repetition for keyboard and screen-reader users; and d. Linked Images Missing Alt-text, which causes problems if an image within a link contains no text and that image does not provide alt-text. A screen reader then has no content to present the user as to the function of the link, including information contained in PDFs. Defendant Must Remove Barriers To Its Website 28. Due to the inaccessibility of Defendant’s Website, blind and visually-impaired customers such as Plaintiff, who need screen-readers, cannot fully and equally use or enjoy the facilities, products, and services Defendant offers to the public on its Website. The access barriers Plaintiff encountered have caused a denial of Plaintiff’s full and equal access in the past, and now deter Plaintiff on a regular basis from accessing the Website. 29. These access barriers on Defendant’s Website have deterred Plaintiff from visiting Defendant’s physical locations and enjoying them equal to sighted individuals because: Plaintiff was unable to find the location and hours of operation of Defendant’s physical Centers on its Website and other important information, preventing Plaintiff from visiting the locations to take advantage of the goods and services that it provides to the public. 30. If the Website was equally accessible to all, Plaintiff could independently navigate the Website and complete a desired transaction as sighted individuals do. 31. Through his attempts to use the Website, Plaintiff has actual knowledge of the access barriers that make these services inaccessible and independently unusable by blind and visually-impaired people. 32. Because simple compliance with the WCAG 2.0 Guidelines would provide Plaintiff and other visually-impaired consumers with equal access to the Website, Plaintiff alleges that Defendant has engaged in acts of intentional discrimination, including but not limited to the following policies or practices: a. Constructing and maintaining a website that is inaccessible to visually-impaired individuals, including Plaintiff; b. Failure to construct and maintain a website that is sufficiently intuitive so as to be equally accessible to visually-impaired individuals, including Plaintiff; and, c. Failing to take actions to correct these access barriers in the face of substantial harm and discrimination to blind and visually-impaired consumers, such as Plaintiff, as a member of a protected class. 33. Defendant therefore uses standards, criteria or methods of administration that have the effect of discriminating or perpetuating the discrimination of others, as alleged herein. 34. The ADA expressly contemplates the injunctive relief that Plaintiff seeks in this action. In relevant part, the ADA requires: In the case of violations of . . . this title, injunctive relief shall include an order to alter facilities to make such facilities readily accessible to and usable by individuals with disabilities . . . Where appropriate, injunctive relief shall also include requiring the . . . modification of a policy . . . 42 U.S.C. § 12188(a)(2). 35. Because Defendant’s Website have never been equally accessible, and because Defendant lacks a corporate policy that is reasonably calculated to cause its Website to become and remain accessible, Plaintiff invokes 42 U.S.C. § 12188(a)(2) and seeks a permanent injunction requiring Defendant to retain a qualified consultant acceptable to Plaintiff (“Agreed Upon Consultant”) to assist Defendant to comply with WCAG 2.0 guidelines for Defendant’s Website. Plaintiff seeks that this permanent injunction requires Defendant to cooperate with the Agreed Upon Consultant to: a. Train Defendant’s employees and agents who develop the Website on accessibility compliance under the WCAG 2.0 guidelines; b. Regularly check the accessibility of the Website under the WCAG 2.0 guidelines; c. Regularly test user accessibility by blind or vision-impaired persons to ensure that Defendant’s Website complies under the WCAG 2.0 guidelines; and, d. Develop an accessibility policy that is clearly disclosed on Defendant’s Websites, with contact information for users to report accessibility-related problems. 36. If the Website was accessible, Plaintiff and similarly situated blind and visually- impaired people could independently view service items, locate Defendant’s physical locations and hours of operation, shop for and otherwise research related goods and services available via the Website. 37. Although Defendant may currently have centralized policies regarding maintaining and operating its Website, Defendant lacks a plan and policy reasonably calculated to make them fully and equally accessible to, and independently usable by, blind and other visually-impaired consumers. 38. Defendant has, upon information and belief, invested substantial sums in developing and maintaining their Website and has generated significant revenue from the Website. These amounts are far greater than the associated cost of making their Website equally accessible to visually impaired customers. 39. Without injunctive relief, Plaintiff and other visually-impaired consumers will continue to be unable to independently use the Website, violating their rights. CLASS ACTION ALLEGATIONS 40. Plaintiff, on behalf of himself and all others similarly situated, seeks to certify a nationwide class under Fed. R. Civ. P. 23(a) and 23(b)(2): all legally blind individuals in the United States who have attempted to access Defendant’s Website and as a result have been denied access to the equal enjoyment of goods and services offered in Defendant’s physical locations, during the relevant statutory period. 41. Plaintiff, on behalf of himself and all others similarly situated, seeks certify a New York State subclass under Fed. R. Civ. P. 23(a) and 23(b)(2): all legally blind individuals in the State of New York who have attempted to access Defendant’s Website and as a result have been denied access to the equal enjoyment of goods and services offered in Defendant’s physical locations, during the relevant statutory period. 42. Plaintiff, on behalf of himself and all others similarly situated, seeks certify a New York City subclass under Fed. R. Civ. P. 23(a) and 23(b)(2): all legally blind individuals in the City of New York who have attempted to access Defendant’s Website and as a result have been denied access to the equal enjoyment of goods and services offered in Defendant’s physical locations, during the relevant statutory period. 43. Common questions of law and fact exist amongst Class, including: a. Whether Defendant’s Website is a “public accommodation” under the ADA; b. Whether Defendant’s Website is a “place or provider of public accommodation” under the NYSHRL or NYCHRL; c. Whether Defendant’s Website denies the full and equal enjoyment of its products, services, facilities, privileges, advantages, or accommodations to people with visual disabilities, violating the ADA; and d. Whether Defendant’s Website denies the full and equal enjoyment of its products, services, facilities, privileges, advantages, or accommodations to people with visual disabilities, violating the NYSHRL or NYCHRL. 44. Plaintiff’s claims are typical of the Class. The Class, similarly to the Plaintiff, are severely visually impaired or otherwise blind, and claim that Defendant has violated the ADA, NYSYRHL or NYCHRL by failing to update or remove access barriers on its Website so either can be independently accessible to the Class. 45. Plaintiff will fairly and adequately represent and protect the interests of the Class Members because Plaintiff has retained and is represented by counsel competent and experienced in complex class action litigation, and because Plaintiff has no interests antagonistic to the Class Members. Class certification of the claims is appropriate under Fed. R. Civ. P. 23(b)(2) because Defendant has acted or refused to act on grounds generally applicable to the Class, making appropriate both declaratory and injunctive relief with respect to Plaintiff and the Class as a whole. 46. Alternatively, class certification is appropriate under Fed. R. Civ. P. 23(b)(3) because fact and legal questions common to Class Members predominate over questions affecting only individual Class Members, and because a class action is superior to other available methods for the fair and efficient adjudication of this litigation. 47. Judicial economy will be served by maintaining this lawsuit as a class action in that it is likely to avoid the burden that would be otherwise placed upon the judicial system by the filing of numerous similar suits by people with visual disabilities throughout the United States. FIRST CAUSE OF ACTION VIOLATIONS OF THE ADA, 42 U.S.C. § 1281 et seq. 48. Plaintiff, on behalf of himself and the Class Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 49. Section 302(a) of Title III of the ADA, 42 U.S.C. § 12101 et seq., provides: No individual shall be discriminated against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation by any person who owns, leases (or leases to), or operates a place of public accommodation. 42 U.S.C. § 12182(a). 50. Defendant’s Centers are public accommodations within the definition of Title III of the ADA, 42 U.S.C. § 12181(7). Defendant’s Website is a service, privilege, or advantage of Defendant’s Centers. The Website is a service that is integrated with these locations. 51. Under Section 302(b)(1) of Title III of the ADA, it is unlawful discrimination to deny individuals with disabilities the opportunity to participate in or benefit from the products, services, facilities, privileges, advantages, or accommodations of an entity. 42 U.S.C. § 12182(b)(1)(A)(i). 52. Under Section 302(b)(1) of Title III of the ADA, it is unlawful discrimination to deny individuals with disabilities an opportunity to participate in or benefit from the products, services, facilities, privileges, advantages, or accommodation, which is equal to the opportunities afforded to other individuals. 42 U.S.C. § 12182(b)(1)(A)(ii). 53. Under Section 302(b)(2) of Title III of the ADA, unlawful discrimination also includes, among other things: [A] failure to make reasonable modifications in policies, practices, or procedures, when such modifications are necessary to afford such goods, services, facilities, privileges, advantages, or accommodations to individuals with disabilities, unless the entity can demonstrate that making such modifications would fundamentally alter the nature of such goods, services, facilities, privileges, advantages or accommodations; and a failure to take such steps as may be necessary to ensure that no individual with a disability is excluded, denied services, segregated or otherwise treated differently than other individuals because of the absence of auxiliary aids and services, unless the entity can demonstrate that taking such steps would fundamentally alter the nature of the good, service, facility, privilege, advantage, or accommodation being offered or would result in an undue burden. 42 U.S.C. § 12182(b)(2)(A)(ii)-(iii). 54. The acts alleged herein constitute violations of Title III of the ADA, and the regulations promulgated thereunder. Plaintiff, who is a member of a protected class of persons under the ADA, has a physical disability that substantially limits the major life activity of sight within the meaning of 42 U.S.C. §§ 12102(1)(A)-(2)(A). Furthermore, Plaintiff has been denied full and equal access to the Website, has not been provided services that are provided to other patrons who are not disabled, and has been provided services that are inferior to the services provided to non-disabled persons. Defendant has failed to take any prompt and equitable steps to remedy its discriminatory conduct. These violations are ongoing. 55. Under 42 U.S.C. § 12188 and the remedies, procedures, and rights set forth and incorporated therein, Plaintiff, requests relief as set forth below. SECOND CAUSE OF ACTION VIOLATIONS OF THE NYSHRL 56. Plaintiff, on behalf of himself and the New York State Sub-Class Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 57. N.Y. Exec. Law § 296(2)(a) provides that it is “an unlawful discriminatory practice for any person, being the owner, lessee, proprietor, manager, superintendent, agent or employee of any place of public accommodation . . . because of the . . . disability of any person, directly or indirectly, to refuse, withhold from or deny to such person any of the accommodations, advantages, facilities or privileges thereof.” 58. Defendant’s physical locations are located in State of New York and throughout the United States and constitute sales establishments and public accommodations within the definition of N.Y. Exec. Law § 292(9). Defendant’s Website is a service, privilege or advantage of Defendant. Defendant’s Website is a service that is by and integrated with these physical locations. 59. Defendant is subject to New York Human Rights Law because it owns and operates its physical locations and Website. Defendant is a person within the meaning of N.Y. Exec. Law § 292(1). 60. Defendant is violating N.Y. Exec. Law § 296(2)(a) in refusing to update or remove access barriers to its Website, causing its Website and the services integrated with Defendant’s physical locations to be completely inaccessible to the blind. This inaccessibility denies blind patrons full and equal access to the facilities, services that Defendant makes available to the non-disabled public. 61. Under N.Y. Exec. Law § 296(2)(c)(i), unlawful discriminatory practice includes, among other things, “a refusal to make reasonable modifications in policies, practices, or procedures, when such modifications are necessary to afford facilities, privileges, advantages or accommodations to individuals with disabilities, unless such person can demonstrate that making such modifications would fundamentally alter the nature of such facilities, privileges, advantages or accommodations being offered or would result in an undue burden". 62. Under N.Y. Exec. Law § 296(2)(c)(ii), unlawful discriminatory practice also includes, “a refusal to take such steps as may be necessary to ensure that no individual with a disability is excluded or denied services because of the absence of auxiliary aids and services, unless such person can demonstrate that taking such steps would fundamentally alter the nature of the facility, privilege, advantage or accommodation being offered or would result in an undue burden.” 63. Readily available, well-established guidelines exist on the Internet for making websites accessible to the blind and visually impaired. These guidelines have been followed by other large business entities and government agencies in making their website accessible, including but not limited to: adding alt-text to graphics and ensuring that all functions can be performed using a keyboard. Incorporating the basic components to make its Website accessible would neither fundamentally alter the nature of Defendant’s business nor result in an undue burden to Defendant. 64. Defendant’s actions constitute willful intentional discrimination against the class on the basis of a disability in violation of the NYSHRL, N.Y. Exec. Law § 296(2) in that Defendant has: a. constructed and maintained a website that is inaccessible to blind class members with knowledge of the discrimination; and/or b. constructed and maintained a website that is sufficiently intuitive and/or obvious that is inaccessible to blind class members; and/or c. failed to take actions to correct these access barriers in the face of substantial harm and discrimination to blind class members. 65. Defendant has failed to take any prompt and equitable steps to remedy their discriminatory conduct. These violations are ongoing. 66. Defendant discriminates, and will continue in the future to discriminate against Plaintiff and New York State Sub-Class Members on the basis of disability in the full and equal enjoyment of the products, services, facilities, privileges, advantages, accommodations and/or opportunities of Defendant’s Website and its physical locations under § 296(2) et seq. and/or its implementing regulations. Unless the Court enjoins Defendant from continuing to engage in these unlawful practices, Plaintiff and the Sub-Class Members will continue to suffer irreparable harm. 67. Defendant’s actions were and are in violation of New York State Human Rights Law and therefore Plaintiff invokes his right to injunctive relief to remedy the discrimination. 68. Plaintiff is also entitled to compensatory damages, as well as civil penalties and fines under N.Y. Exec. Law § 297(4)(c) et seq. for each and every offense. 69. Plaintiff is also entitled to reasonable attorneys’ fees and costs. 70. Under N.Y. Exec. Law § 297 and the remedies, procedures, and rights set forth and incorporated therein Plaintiff prays for judgment as set forth below. THIRD CAUSE OF ACTION VIOLATION OF THE NEW YORK STATE CIVIL RIGHTS LAW 71. Plaintiff, on behalf of himself and the New York State Sub-Class Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 72. Plaintiff served notice thereof upon the attorney general as required by N.Y. Civil Rights Law § 41. 73. N.Y. Civil Rights Law § 40 provides that “all persons within the jurisdiction of this state shall be entitled to the full and equal accommodations, advantages, facilities and privileges of any places of public accommodations, resort or amusement, subject only to the conditions and limitations established by law and applicable alike to all persons. No persons, being the owner, lessee, proprietor, manager, superintendent, agent, or employee of any such place shall directly or indirectly refuse, withhold from, or deny to any person any of the accommodations, advantages, facilities and privileges thereof . . .” 74. N.Y. Civil Rights Law § 40-c(2) provides that “no person because of . . . disability, as such term is defined in section two hundred ninety-two of executive law, be subjected to any discrimination in his or her civil rights, or to any harassment, as defined in section 240.25 of the penal law, in the exercise thereof, by any other person or by any firm, corporation or institution, or by the state or any agency or subdivision.” 75. Defendant’s New York State physical locations are sales establishments and public accommodations within the definition of N.Y. Civil Rights Law § 40-c(2). Defendant’s Website is a service, privilege or advantage of Defendant and its Website is a service that is by and integrated with these establishments. 76. Defendant is subject to New York Civil Rights Law because it owns and operates its physical locations and Website. Defendant is a person within the meaning of N.Y. Civil Law § 40-c(2). 77. Defendant is violating N.Y. Civil Rights Law § 40-c(2) in refusing to update or remove access barriers to its Website, causing its Website and the goods and services integrated with Defendant’s physical locations to be completely inaccessible to the blind. This inaccessibility denies blind patrons full and equal access to the facilities, goods and services that Defendant makes available to the non-disabled public. 78. N.Y. Civil Rights Law § 41 states that “any corporation which shall violate any of the provisions of sections forty, forty-a, forty-b or forty-two . . . shall for each and every violation thereof be liable to a penalty of not less than one hundred dollars nor more than five hundred dollars, to be recovered by the person aggrieved thereby . . .” 79. Under NY Civil Rights Law § 40-d, “any person who shall violate any of the provisions of the foregoing section, or subdivision three of section 240.30 or section 240.31 of the penal law, or who shall aid or incite the violation of any of said provisions shall for each and every violation thereof be liable to a penalty of not less than one hundred dollars nor more than five hundred dollars, to be recovered by the person aggrieved thereby in any court of competent jurisdiction in the county in which the defendant shall reside ...” 80. Defendant has failed to take any prompt and equitable steps to remedy its discriminatory conduct. These violations are ongoing. 81. Defendant discriminates, and will continue in the future to discriminate against Plaintiff and New York State Sub-Class Members on the basis of disability are being directly or indirectly refused, withheld from, or denied the accommodations, advantages, facilities and privileges thereof in § 40 et seq. and/or its implementing regulations. 82. Plaintiff is entitled to compensatory damages of five hundred dollars per instance, as well as civil penalties and fines under N.Y. Civil Law § 40 et seq. for each and every offense. FOURTH CAUSE OF ACTION VIOLATIONS OF THE NYCHRL 83. Plaintiff, on behalf of himself and the New York City Sub-Class Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 84. N.Y.C. Administrative Code § 8-107(4)(a) provides that “It shall be an unlawful discriminatory practice for any person, being the owner, lessee, proprietor, manager, superintendent, agent or employee of any place or provider of public accommodation, because of . . . disability . . . directly or indirectly, to refuse, withhold from or deny to such person, any of the accommodations, advantages, facilities or privileges thereof.” 85. Defendant’s locations are sales establishments and public accommodations within the definition of N.Y.C. Admin. Code § 8-102(9), and its Website is a service that is integrated with its establishments. 86. Defendant is subject to NYCHRL because it owns and operates its physical locations in the City of New York and its Website, making it a person within the meaning of N.Y.C. Admin. Code § 8-102(1). 87. Defendant is violating N.Y.C. Administrative Code § 8-107(4)(a) in refusing to update or remove access barriers to Website, causing its Website and the services integrated with its physical locations to be completely inaccessible to the blind. This inaccessibility denies blind patrons full and equal access to the facilities, products, and services that Defendant makes available to the non-disabled public. 88. Defendant is required to “make reasonable accommodation to the needs of persons with disabilities . . . any person prohibited by the provisions of [§ 8-107 et seq.] from discriminating on the basis of disability shall make reasonable accommodation to enable a person with a disability to . . . enjoy the right or rights in question provided that the disability is known or should have been known by the covered entity.” N.Y.C. Admin. Code § 8-107(15)(a). 89. Defendant’s actions constitute willful intentional discrimination against the Sub- Class on the basis of a disability in violation of the N.Y.C. Administrative Code § 8-107(4)(a) and § 8-107(15)(a) in that Defendant has: a. constructed and maintained a website that is inaccessible to blind class members with knowledge of the discrimination; and/or b. constructed and maintained a website that is sufficiently intuitive and/or obvious that is inaccessible to blind class members; and/or c. failed to take actions to correct these access barriers in the face of substantial harm and discrimination to blind class members. 90. Defendant has failed to take any prompt and equitable steps to remedy their discriminatory conduct. These violations are ongoing. 91. As such, Defendant discriminates, and will continue in the future to discriminate against Plaintiff and members of the proposed class and subclass on the basis of disability in the full and equal enjoyment of the products, services, facilities, privileges, advantages, accommodations and/or opportunities of its Website and its establishments under § 8-107(4)(a) and/or its implementing regulations. Unless the Court enjoins Defendant from continuing to engage in these unlawful practices, Plaintiff and members of the class will continue to suffer irreparable harm. 92. Defendant’s actions were and are in violation of the NYCHRL and therefore Plaintiff invokes his right to injunctive relief to remedy the discrimination. 93. Plaintiff is also entitled to compensatory damages, as well as civil penalties and fines under N.Y.C. Administrative Code § 8-120(8) and § 8-126(a) for each offense as well as punitive damages pursuant to § 8-502. 94. Plaintiff is also entitled to reasonable attorneys’ fees and costs. 95. Under N.Y.C. Administrative Code § 8-120 and § 8-126 and the remedies, procedures, and rights set forth and incorporated therein Plaintiff prays for judgment as set forth below. FIFTH CAUSE OF ACTION DECLARATORY RELIEF 96. Plaintiff, on behalf of himself and the Class and New York State and City Sub- Classes Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 97. An actual controversy has arisen and now exists between the parties in that Plaintiff contends, and is informed and believes that Defendant denies, that its Website contains access barriers denying blind customers the full and equal access to the products, services and facilities of its Website and by extension its physical locations, which Defendant owns, operations and controls, fails to comply with applicable laws including, but not limited to, Title III of the Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y. Exec. Law § 296, et seq., and N.Y.C. Admin. Code § 8-107, et seq. prohibiting discrimination against the blind. 98. A judicial declaration is necessary and appropriate at this time in order that each of the parties may know their respective rights and duties and act accordingly. PRAYER FOR RELIEF WHEREFORE, Plaintiff respectfully requests this Court grant the following relief: a. A preliminary and permanent injunction to prohibit Defendant from violating the Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y. Exec. Law § 296, et seq., N.Y.C. Administrative Code § 8-107, et seq., and the laws of New York; b. A preliminary and permanent injunction requiring Defendant to take all the steps necessary to make its Website into full compliance with the requirements set forth in the ADA, and its implementing regulations, so that the Website is readily accessible to and usable by blind individuals; c. A declaration that Defendant owns, maintains and/or operates its Website in a manner that discriminates against the blind and which fails to provide access for persons with disabilities as required by Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y. Exec. Law § 296, et seq., N.Y.C. Administrative Code § 8-107, et seq., and the laws of New York d. An order certifying the Class and Sub-Classes under Fed. R. Civ. P. 23(a) & (b)(2) and/or (b)(3), appointing Plaintiff as Class Representative, and his attorneys as Class Counsel; e. Compensatory damages in an amount to be determined by proof, including all applicable statutory and punitive damages and fines, to Plaintiff and the proposed class and subclasses for violations of their civil rights under New York State Human Rights Law and City Law; f. Pre- and post-judgment interest; g. An award of costs and expenses of this action together with reasonable attorneys’ and expert fees; and h. Such other and further relief as this Court deems just and proper. DEMAND FOR TRIAL BY JURY Pursuant to Fed. R. Civ. P. 38(b), Plaintiff demands a trial by jury on all questions of fact the Complaint raises. Dated: Brooklyn, New York June 6, 2018 COHEN & MIZRAHI LLP By: ___________________ Joseph H. Mizrahi, Esq. 300 Cadman Plaza West, 12th Fl. Brooklyn, New York 11201 Tel: (929) 575-4175 Fax: (929) 575-4195 [email protected] GOTTLIEB & ASSOCIATES Jeffrey M. Gottlieb (JG7905) [email protected] Dana L. Gottlieb (DG6151) [email protected] 150 East 18th Street, Suite PHR New York, N.Y. 10003-2461 Telephone: (212) 228-9795 ATTORNEYS FOR PLAINTIFF
products liability and mass tort
DKWaCYcBD5gMZwczUfMP
UNITED STATES DISTRICT COURT EASTERN DISTRICT OF NEW YORK - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - x DERRICK U DENNIS, on behalf of himself and all others similarly situated, Plaintiffs, CLASS ACTION COMPLAINT v. SAMUEL HUBBARD SHOE COMPANY, LLC., Defendant. : : : : : : : : : : : : - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - x INTRODUCTION 1. This putative class action seeks to put an end to systemic civil rights violations committed by Defendant, SAMUEL HUBBARD SHOE COMPANY, LLC. (hereafter “Defendant”), against sight-impaired, disabled individuals, as is under Title III of the Americans with Disability Act (“ADA”), within the State of New York and across the United States. 2. The Plaintiff, DERRICK U DENNIS, on behalf of himself and all other similarly situated individuals, asserts the following claims against the Defendants, SAMUEL HUBBARD SHOE COMPANY, LLC. 3. The Plaintiff is a visually-impaired and legally blind person who requires screen-reading software to access and read website content using his computer. The Plaintiff uses the terms “blind” or “visually-impaired” to refer to all individuals with visual impairments who meet the legal definition of blindness in that they have a visual acuity with correction of less than or equal to 20/200. Some blind individuals who meet this definition have limited vision. Others have no vision. 4. Based on a 2010 U.S. Census Bureau report, approximately 8.1 million individuals in the United States are visually impaired, including 2.0 million who are blind, and according to the American Foundation for the Blind’s 2015 report, approximately 400,000 visually impaired persons live in the State of New York. 5. The Plaintiff commences this civil rights action against the Defendants for the Defendants' failure to design, construct, maintain, and operate its website to be fully accessible to and independently usable by the Plaintiff and other similarly situated blind or visually-impaired persons. The Defendants' denial of full and equal access to its website, and therefore denial of its products and services offered thereby and in conjunction with its physical locations, is a violation of the Plaintiff’s rights under the Americans with Disabilities Act (ADA). 6. Because the Defendants' website is not equally accessible to blind and visually-impaired individuals, it violates the ADA. The Plaintiff seeks a permanent injunction to cause a change in the Defendants' corporate policies, practices, and procedures so that the Defendants' website will thus become and remain accessible to blind and visually-impaired persons. JURISDICTION AND VENUE 7. This Court has subject-matter jurisdiction over this action under 28 U.S.C. § 1331 and 42 U.S.C. § 12181, as the Plaintiff’s claims arise under Title III of the ADA, 42 U.S.C. § 12181, et seq., and 28 U.S.C. § 1332. 8. This Court has supplemental jurisdiction under 28 U.S.C. § 1367 over the Plaintiff’s New York State Human Rights Law, N.Y. Exec. Law article 15, (NYSHRL), New York State Civil Rights Law article 4 (NYSCRL), and New York City Human Rights Law, N.Y.C. Admin. Code § 8- 101, et seq., (NYCHRL) claims. 9. Venue is proper in this district under 28 U.S.C. §1391(b)(1) and (2) because the Plaintiff resides in this district, the Defendants conducted and continue to conduct a substantial and significant amount of business in this district, the Defendants are subject to personal jurisdiction in this district, and a substantial portion of the conduct complained of herein occurred in this district. 10. The Defendants are subject to personal jurisdiction in this district. The Defendants committed and continue to commit the acts or omissions alleged herein in this district that caused injury, and violated rights the ADA prescribes to the Plaintiff and to other blind and visually-impaired persons. A substantial part of the acts and omissions giving rise to the Plaintiff’s claims occurred in this district: on separate occasions, the Plaintiff has been denied the full use and enjoyment of the facilities, goods, products and services of the Defendants' website in this district. These access barriers that the Plaintiff encountered have caused a denial of the Plaintiff’s full and equal access in the past, and now deter the Plaintiff on a regular basis from visiting the Defendants' premises. This includes the Plaintiff attempting to obtain information about the Defendants' location(s) (address and hours) in this district as well as those services, accommodations, privileges, and other important information. 11. These access barriers have deterred Plaintiff from revisiting Defendant’s website and/or visiting its physical locations, despite an intention to do so. 12. This Court is empowered to issue a declaratory judgment under 28 U.S.C. §§ 2201 and 2202. PARTIES 13. The Plaintiff, DERRICK U DENNIS, at all relevant times, was a resident of Queens County. The Plaintiff is a legally blind, visually-impaired, handicapped person and a member of a protected class of individuals under the ADA, 42 U.S.C. § 12102(1)-(2), and the regulations implementing the ADA set forth at 28 CFR § 36.101, et seq., the NYSHRL, and NYCHRL. 14. Defendant is and was at all relevant times a Delaware business corporation doing business in New York. 15. Defendant operates SAMUEL HUBBARD SHOE COMPANY, LLC., along with multiple stores and a website, www.samuelhubbard.com, offering features which should allow all consumers to access the goods and services which Defendant offers in connection with its store. 16. The Defendant operates a store in New York, which is located at 630 Old Country Rd Garden City, NY 11530. 17. Defendant’s website provides consumers with access to luxury comfort men’s and women’s footwear and accessories, primarily specializing in leather shoes. Defendant offers shoes and accessories such as, boots, casual shoes, dress shoes, waterproof shoes, golf shoes, hiking shoes, loafers and leather belts. Defendant’s website also offers information and services about store locations and order status service. 18. These stores constitute places of public accommodation. The Defendants' stores are public accommodations within the definition of Title III of the ADA, 42 U.S.C. § 12181(7). The Defendants' website is a service, privilege, or advantage that is heavily integrated with the Defendants' physical locations and operates as a gateway thereto. CLASS ACTION ALLEGATIONS 19. The Plaintiff, on behalf of himself and all others similarly situated, seeks to certify a New York City subclass under Fed. R. Civ. P. 23(a) and 23(b)(2): all legally blind persons in the City of New York who have attempted to access the Defendants' website and as a result have been denied access to the equal enjoyment of goods and services offered in the Defendants' physical locations, during the relevant statutory period. 20. Common questions of law and fact exist among the class, including: whether the Defendants' website is a “public accommodation” under the ADA; whether the Defendant’s website is a “place or provider of public accommodation” under the NYSHRL or NYCHRL; whether the Defendants' website denies the full and equal enjoyment of its goods, services, facilities, privileges, advantages, or accommodations to individuals with visual disabilities, violating the ADA; and whether the Defendants' website denies the full and equal enjoyment of its goods, services, facilities, privileges, advantages, or accommodations to individuals with visual disabilities, violating the NYSHRL or NYCHRL. 21. There are common questions of law and fact common to the class, including without limitation, the following: a. Whether www.samuelhubbard.com is a “public accommodation” under the ADA; b. Whether www.samuelhubbard.com is a “place or provider of public accommodation” under the laws of the New York; c. Whether Defendant through its website www.samuelhubbard.com denies the full and equal enjoyment of its goods, services, facilities, privileges, advantages, or accommodations to people with visual disabilities in violation of the ADA; and d. Whether Defendant through its website www.samuelhubbard.com denies the full and equal enjoyment of its goods, services, facilities, privileges, advantages, or accommodations to people with visual disabilities in violation of the laws of New York. 22. The Plaintiff’s claims are typical of the class. The class, similarly to the Plaintiff, are severely visually impaired or otherwise blind, claim that the Defendants violated the ADA, NYSHRL, and NYCHRL by failing to update or remove access barriers on the Defendants' website so it can be independently accessible to the class. 23. The Plaintiff will fairly and adequately represent and protect the interests of the class because the Plaintiff has retained and is represented by counsel. Class certification of the claims is appropriate under Fed. R. Civ. P. 23(b)(2) because the Defendants has acted or refused to act on grounds generally applicable to the class, making appropriate both declaratory and injunctive relief with respect to the Plaintiff and the class as a whole. 24. Alternatively, class certification is appropriate under Fed. R. Civ. P. 23(b)(3) because fact and legal questions common to the class predominate over questions affecting only individual class members, and because a class action is superior to other available methods for the fair and efficient adjudication of this litigation. 25. Judicial economy will be served by maintaining this lawsuit as a class action in that it is likely to avoid the burden that would be otherwise placed upon the judicial system by the filing of numerous similar suits by individuals with visual disabilities throughout the United States. 26. References to Plaintiff shall be deemed to include the named Plaintiff and each member of the class, unless otherwise indicated. NATURE OF ACTION 27. The Internet has become a significant source of information, a portal, and a tool for conducting business, doing everyday activities such as shopping, learning, banking, researching, as well as many other activities for sighted, blind and visually-impaired persons alike. 28. The blind and visually-impaired persons can access websites using keyboards in conjunction with screen access software that vocalizes the visual information found on a computer screen or displays the content on a refreshable Braille display. This technology is known as screen-reading software. Screen-reading software is currently the only method a blind or visually-impaired person may independently access the internet. Unless websites are designed to be read by screen-reading software, blind and visually-impaired persons are unable to fully access websites, and the information, Products, and services contained thereon. An accessibility notice is put on a website by the creator thereof to showcase that the website is working diligently to create a better experience for low-vision or blind users. 29. Blind and visually-impaired users of Windows operating system-enabled computers and devices have several screen-reading software programs available to them. Some of these programs are available for purchase and other programs are available without the user having to purchase the program separately, like NVDA. Moreover, also available is the Job Access With Speech (“JAWS”), which is currently the most popular, separately purchased and downloaded screen-reading software program available for a Windows computer. 30. For screen-reading software to function, the information on a website must be capable of being rendered into text. If the website content is not capable of being rendered into text, the blind or visually-impaired user is unable to access the same content available to sighted users. 31. The International website standards organization, the World Wide Web Consortium, known throughout the world as W3C, has published version 2.0 of the Web Content Accessibility Guidelines (WCAG 2.0). WCAG 2.0 are well- established guidelines for making websites accessible to blind and visually- impaired individuals. These guidelines are universally followed by most large business entities and government agencies to ensure their websites are accessible. Many Courts have also established WCAG 2.0 as the standard guideline for accessibility. 32. There are well-established guidelines for making websites accessible to blind persons. These guidelines have been in place for at least several years and have been followed successfully by other large business entities in making their websites accessible. The Web Accessibility Initiative (WAI), a project of the World Wide Web Consortium which is the leading standards organization of the Web, has developed guidelines for website accessibility. The federal government has also promulgated website accessibility standards under Section 508 of the Rehabilitation Act. These guidelines are readily available via the Internet, so that a business designing a website can easily access them. These guidelines recommend several basic components for making websites accessible, including, but not limited to: adding invisible alt-text to graphics; ensuring that all functions can be performed using a keyboard and not just a mouse; ensuring that image maps are accessible, and adding headings so that blind people can easily navigate the site. Without these very basic components a website will be inaccessible to a blind person using a screen reader. 33. Noncompliant websites pose common access barriers to blind and visually- impaired persons. Common barriers encountered by blind and visually impaired persons include, but are not limited to, the following: a text equivalent for every non-text element is not provided; title frames with text are not provided for identification and navigation; equivalent text is not provided when using scripts; forms with the same information and functionality as for sighted persons are not provided; information about the meaning and structure of content is not conveyed by more than the visual presentation of content; text cannot be resized without assistive technology up to 200% without losing content or functionality; if the content enforces a time limit, the user is not able to extend, adjust or disable it; web pages do not have titles that describe the topic or purpose; the purpose of each link cannot be determined from the link text alone or from the link text and its programmatically determined link context; one or more keyboard operable user interface lacks a mode of operation where the keyboard focus indicator is discernible; the default human language of each web page cannot be programmatically determined; when a component receives focus, it may initiate a change in context; changing the setting of a user interface component may automatically cause a change of context where the user has not been advised before using the component; labels or instructions are not provided when content requires user input, which include captcha prompts that require the user to verify that he or she is not a robot; in content which is implemented by using markup languages, elements do not have complete start and end tags, elements are not nested according to their specifications, elements may contain duplicate attributes and/or any IDs are not unique; inaccessible Portable Document Format (PDF) files; the name and role of all user interface elements cannot be programmatically determined; and items that can be set by the user cannot be programmatically set and/or notification of changes to these items is not available to user agents, including assistive technology. STATEMENT OF FACTS 34. The Defendants website is offered to the public. The website offers features that should allow all individuals to access the Products, goods and services that the Defendants offers through their physical locations. Defendant’s website provides consumers with access to luxury comfort men’s and women’s footwear and accessories, primarily specializing in leather shoes. Defendant offers shoes and accessories such as, boots, casual shoes, dress shoes, waterproof shoes, golf shoes, hiking shoes, loafers and leather belts. Defendant’s website also offers information and services about store locations and order status service. 35. Plaintiff was in the market for a casual shoes. Plaintiff was browsing the internet and came across Defendant’s website. It is, upon information and belief, the Defendants' policy and practice to deny the Plaintiff, along with other blind or visually-impaired users, access to the Defendants' website, and to therefore specifically deny the Products, goods and services that are offered and are heavily integrated with the Defendants' locations. Due to the Defendants' failure and refusal to remove access barriers to its website, the Plaintiff and other visually-impaired persons have been and are still being denied equal access to Defendant’s store locations, information pertaining to Products and good availability, information about store amenities, including hours of operation, and related goods and services. 36. The Plaintiff is a visually-impaired and legally blind person, who cannot use a computer without the assistance of screen-reading software. The Plaintiff is, however, a proficient NVDA screen-reader user and uses it to access the Internet. The Plaintiff has visited the website on separate occasions using the NVDA screen-reader. 37. During the Plaintiff’s visits to the website, the last occurring in January 2019, the Plaintiff encountered multiple access barriers that denied the Plaintiff full and equal access to the Products, goods and services offered to the public and made available to the public; and that denied the Plaintiff the full enjoyment of the Products, goods, and services of the website, as well as to the Products, goods, and services of the Defendants' locations in New York by being unable to learn more information about store locations, information pertaining to Products and good availability, information about store amenities, including hours of operation, and related goods and services, among other things readily available to sighted individuals. 38. While attempting to navigate the website, the Plaintiff encountered multiple accessibility barriers for blind or visually-impaired individuals that include, but are not limited to: (1) Lack of alternative text (“alt-text”), or a text equivalent. Alt- text is an invisible code embedded beneath a graphical image on a website. Web accessibility requires that alt-text be coded with each picture so that screen- reading software can speak the alt-text where a sighted user sees pictures, which includes captcha prompts. Alt-text does not change the visual presentation, but instead a text box shows when the mouse moves over the picture. The lack of alt- text on these graphics prevents screen readers from accurately vocalizing a description of the graphics. As a result, the Defendant’s visually-impaired customers are unable to determine what is on the website, browse, look for store locations, information about store amenities, including hours of operation, and related goods and services. (2) Empty links that contain no text causing the function or purpose of the link to not be presented to the user. This can introduce confusion for keyboard and screen-reader users. (3) Redundant links where adjacent links go to the same URL address which results in additional navigation and repetition for keyboard and screen-reader users. (4) Linked images missing alt-text, which causes problems if an image within a link contains no text and that image does not provide alt-text. A screen reader then has no content to present the user as to the function of the link, including information contained in PDFs. 39. Due to the inaccessibility of the Defendants' website, blind and visually-impaired customers such as the Plaintiff, who need screen-readers, cannot fully and equally use or enjoy the facilities, goods, and services the Defendant offers to the public on its website. The access barriers the Plaintiff encountered have caused a denial of the Plaintiff’s full and equal access in the past, and now deter the Plaintiff on a regular basis from accessing the website. 40. These access barriers on the Defendants' website have deterred the Plaintiff from visiting the Defendant’s physical store locations and enjoying them equal to sighted individuals because: the Plaintiff was unable to find the location and hours of operation of the Defendants' locations on its website, preventing the Plaintiff from visiting the locations to view and purchase Products and/or services. The Plaintiff intends to visit the Defendants' website and physical locations in the near future if the Plaintiff could access the Defendants' website. 41. If the website was equally accessible to all, the Plaintiff could independently navigate the website and complete a desired transaction, as sighted individuals do. 42. The Plaintiff, through the Plaintiff’s attempts to use the website, has actual knowledge of the access barriers that make these services inaccessible and independently unusable by blind and visually-impaired persons. 43. Because basic compliance with WCAG 2.0 would provide the Plaintiff and other visually-impaired persons with equal access to the website, the Plaintiff alleges that the Defendants engaged in acts of intentional discrimination, including, but not limited to, the following policies or practices: constructing and maintaining a website that is inaccessible to visually-impaired persons, including the Plaintiff; failing to construct and maintain a website that is sufficiently intuitive so as to be equally accessible to visually-impaired persons, including the Plaintiff; and failing to take actions to correct these access barriers in the face of substantial harm and discrimination to blind and visually-impaired persons , such as the Plaintiff, as a member of a protected class. 44. The Defendants therefore use standards, criteria or methods of administration that have the effect of discriminating or perpetuating the discrimination against others, as alleged herein. 45. The ADA expressly contemplates the injunctive relief that the Plaintiff seeks in this action. In relevant part, the ADA requires: In the case of violations of … this title, injunctive relief shall include an order to alter facilities to make such facilities readily accessible to and usable by individuals with disabilities …. Where appropriate, injunctive relief shall also include requiring the … modification of a policy ….42 U.S.C. § 12188(a)(2). 46. Because the Defendants' website has never been equally accessible, and because the Defendants lack a corporate policy that is reasonably calculated to cause the Defendants' website to become and remain accessible, the Plaintiff invokes 42 U.S.C. § 12188(a)(2) and seeks a permanent injunction requiring the Defendants to retain a qualified consultant acceptable to the Plaintiff to assist the Defendants to comply with WCAG 2.0 guidelines for the Defendants' website. The website must be accessible for individuals with disabilities who use desktop computers, laptops, tablets, and smartphones. The Plaintiff seeks that this permanent injunction require the Defendants to cooperate with the agreed-upon consultant to: train the Defendants' employees and agents who develop the website on accessibility compliance under the WCAG 2.0 guidelines; regularly check the accessibility of the website under the WCAG 2.0 guidelines; regularly test user accessibility by blind or vision-impaired persons to ensure that the Defendants' website complies under the WCAG 2.0 guidelines; and develop an accessibility policy that is clearly disclosed on the Defendants' website, with contact information for users to report accessibility-related problems and require that any third-party vendors who participate on the Defendants' website to be fully accessible to the disabled by conforming with WCAG 2.0. 47. If the Defendants' website were accessible, the Plaintiff and similarly situated blind and visually-impaired persons could independently access information about store locations, information about store amenities, including hours of operation, and related goods and services. 48. Although the Defendants may currently have centralized policies regarding maintaining and operating the Defendants' website, the Defendants lack a plan and policy reasonably calculated to make the Defendants' website fully and equally accessible to, and independently usable by, blind and other visually- impaired persons. 49. The Defendants have, upon information and belief, invested substantial sums in developing and maintaining the Defendants' website and the Defendants have generated significant revenue from the Defendants' website. These amounts are far greater than the associated cost of making the Defendants' website equally accessible to visually impaired customers. 50. Without injunctive relief, the Plaintiff and other visually-impaired persons will continue to be unable to independently use the Defendants' website, violating their rights. FIRST CAUSE OF ACTION VIOLATIONS OF THE ADA, 42 U.S.C. § 1281 et seq. 51. Plaintiff, on behalf of himself and the Class Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 52. Section 302(a) of Title III of the ADA, 42 U.S.C. § 12101 et seq., provides: No individual shall be discriminated against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation by any person who owns, leases (or leases to), or operates a place of public accommodation. 42 U.S.C. § 12182(a). 53. Defendant’s stores are public accommodations within the definition of Title III of the ADA, 42 U.S.C. § 12181(7). Defendant’s Website is a service, privilege, or advantage of Defendant’s stores. The Website is a service that is integrated with these locations. 54. Under Section 302(b)(1) of Title III of the ADA, it is unlawful discrimination to deny individuals with disabilities the opportunity to participate in or benefit from the products, services, facilities, privileges, advantages, or accommodations of an entity. 42 U.S.C. § 12182(b)(1)(A)(i). 55. Under Section 302(b)(1) of Title III of the ADA, it is unlawful discrimination to deny individuals with disabilities an opportunity to participate in or benefit from the products, services, facilities, privileges, advantages, or accommodation, which is equal to the opportunities afforded to other individuals. 42 U.S.C. § 12182(b)(1)(A)(ii). 56. Under Section 302(b)(2) of Title III of the ADA, unlawful discrimination also includes, among other things: [A] failure to make reasonable modifications in policies, practices, or procedures, when such modifications are necessary to afford such goods, services, facilities, privileges, advantages, or accommodations to individuals with disabilities, unless the entity can demonstrate that making such modifications would fundamentally alter the nature of such goods, services, facilities, privileges, advantages or accommodations; and a failure to take such steps as may be necessary to ensure that no individual with a disability is excluded, denied services, segregated or otherwise treated differently than other individuals because of the absence of auxiliary aids and services, unless the entity can demonstrate that taking such steps would fundamentally alter the nature of the good, service, facility, privilege, advantage, or accommodation being offered or would result in an undue burden. 42 U.S.C. § 12182(b)(2)(A)(ii)-(iii). 57. The acts alleged herein constitute violations of Title III of the ADA, and the regulations promulgated thereunder. Plaintiff, who is a member of a protected class of persons under the ADA, has a physical disability that substantially limits the major life activity of sight within the meaning of 42 U.S.C. §§ 12102(1)(A)- (2)(A). Furthermore, Plaintiff has been denied full and equal access to the Website, has not been provided services that are provided to other patrons who are not disabled, and has been provided services that are inferior to the services provided to non-disabled persons. Defendant has failed to take any prompt and equitable steps to remedy its discriminatory conduct. These violations are ongoing. 58. Under 42 U.S.C. § 12188 and the remedies, procedures, and rights set forth and incorporated therein, Plaintiff, requests relief as set forth below. SECOND CAUSE OF ACTION VIOLATIONS OF THE NYSHRL 59. Plaintiff, on behalf of himself and the New York State Sub-Class Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 60. N.Y. Exec. Law § 296(2)(a) provides that it is “an unlawful discriminatory practice for any person, being the owner, lessee, proprietor, manager, superintendent, agent or employee of any place of public accommodation . . . because of the . . . disability of any person, directly or indirectly, to refuse, withhold from or deny to such person any of the accommodations, advantages, facilities or privileges thereof.” 61. Defendant’s physical locations are located in State of New York and throughout the United States and constitute sales establishments and public accommodations within the definition of N.Y. Exec. Law § 292(9). Defendant’s Website is a service, privilege or advantage of Defendant. Defendant’s Website is a service that is by and integrated with these physical locations. 62. Defendant is subject to New York Human Rights Law because it owns and operates its physical locations and Website. Defendant is a person within the meaning of N.Y. Exec. Law § 292(1). 63. Defendant is violating N.Y. Exec. Law § 296(2)(a) in refusing to update or remove access barriers to its Website, causing its Website and the services integrated with Defendant’s physical locations to be completely inaccessible to the blind. This inaccessibility denies blind patrons full and equal access to the facilities, services that Defendant makes available to the non-disabled public. 64. Under N.Y. Exec. Law § 296(2)(c)(i), unlawful discriminatory practice includes, among other things, “a refusal to make reasonable modifications in policies, practices, or procedures, when such modifications are necessary to afford facilities, privileges, advantages or accommodations to individuals with disabilities, unless such person can demonstrate that making such modifications would fundamentally alter the nature of such facilities, privileges, advantages or accommodations being offered or would result in an undue burden". 65. Under N.Y. Exec. Law § 296(2)(c)(ii), unlawful discriminatory practice also includes, “a refusal to take such steps as may be necessary to ensure that no individual with a disability is excluded or denied services because of the absence of auxiliary aids and services, unless such person can demonstrate that taking such steps would fundamentally alter the nature of the facility, privilege, advantage or accommodation being offered or would result in an undue burden.” 66. Readily available, well-established guidelines exist on the Internet for making websites accessible to the blind and visually impaired. These guidelines have been followed by other large business entities and government agencies in making their website accessible, including but not limited to: adding alt-text to graphics and ensuring that all functions can be performed using a keyboard. Incorporating the basic components to make its Website accessible would neither fundamentally alter the nature of Defendant’s business nor result in an undue burden to Defendant. 67. Defendant’s actions constitute willful intentional discrimination against the class on the basis of a disability in violation of the NYSHRL, N.Y. Exec. Law § 296(2) in that Defendant has: a. constructed and maintained a website that is inaccessible to blind class members with knowledge of the discrimination; and/or b. constructed and maintained a website that is sufficiently intuitive and/or obvious that is inaccessible to blind class members; and/or c. failed to take actions to correct these access barriers in the face of substantial harm and discrimination to blind class members. 68. Defendant has failed to take any prompt and equitable steps to remedy their discriminatory conduct. These violations are ongoing. 69. Defendant discriminates, and will continue in the future to discriminate against Plaintiff and New York State Sub-Class Members on the basis of disability in the full and equal enjoyment of the products, services, facilities, privileges, advantages, accommodations and/or opportunities of Defendant’s Website and its physical locations under § 296(2) et seq. and/or its implementing regulations. Unless the Court enjoins Defendant from continuing to engage in these unlawful practices, Plaintiff and the Sub-Class Members will continue to suffer irreparable harm. 70. Defendant’s actions were and are in violation of New York State Human Rights Law and therefore Plaintiff invokes his right to injunctive relief to remedy the discrimination. 71. Plaintiff is also entitled to compensatory damages, as well as civil penalties and fines under N.Y. Exec. Law § 297(4)(c) et seq. for each and every offense. 72. Plaintiff is also entitled to reasonable attorneys’ fees and costs. 73. Under N.Y. Exec. Law § 297 and the remedies, procedures, and rights set forth and incorporated therein Plaintiff prays for judgment as set forth below. THIRD CAUSE OF ACTION VIOLATION OF THE NEW YORK STATE CIVIL RIGHTS LAW 74. Plaintiff, on behalf of himself and the New York State Sub-Class Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 75. Plaintiff served notice thereof upon the attorney general as required by N.Y. Civil Rights Law § 41. 76. N.Y. Civil Rights Law § 40 provides that “all persons within the jurisdiction of this state shall be entitled to the full and equal accommodations, advantages, facilities and privileges of any places of public accommodations, resort or amusement, subject only to the conditions and limitations established by law and applicable alike to all persons. No persons, being the owner, lessee, proprietor, manager, superintendent, agent, or employee of any such place shall directly or indirectly refuse, withhold from, or deny to any person any of the accommodations, advantages, facilities and privileges thereof . . .” 77. N.Y. Civil Rights Law § 40-c(2) provides that “no person because of . . . disability, as such term is defined in section two hundred ninety-two of executive law, be subjected to any discrimination in his or her civil rights, or to any harassment, as defined in section 240.25 of the penal law, in the exercise thereof, by any other person or by any firm, corporation or institution, or by the state or any agency or subdivision.” 78. Defendant’s New York State physical locations are sales establishments and public accommodations within the definition of N.Y. Civil Rights Law § 40-c(2). Defendant’s Website is a service, privilege or advantage of Defendant and its Website is a service that is by and integrated with these establishments. 79. Defendant is subject to New York Civil Rights Law because it owns and operates its physical locations and Website. Defendant is a person within the meaning of N.Y. Civil Law § 40-c(2). 80. Defendant is violating N.Y. Civil Rights Law § 40-c(2) in refusing to update or remove access barriers to its Website, causing its Website and the goods and services integrated with Defendant’s physical locations to be completely inaccessible to the blind. This inaccessibility denies blind patrons full and equal access to the facilities, goods and services that Defendant makes available to the non-disabled public. 81. N.Y. Civil Rights Law § 41 states that “any corporation which shall violate any of the provisions of sections forty, forty-a, forty-b or forty-two . . . shall for each and every violation thereof be liable to a penalty of not less than one hundred dollars nor more than five hundred dollars, to be recovered by the person aggrieved thereby . . .” 82. Under NY Civil Rights Law § 40-d, “any person who shall violate any of the provisions of the foregoing section, or subdivision three of section 240.30 or section 240.31 of the penal law, or who shall aid or incite the violation of any of said provisions shall for each and every violation thereof be liable to a penalty of not less than one hundred dollars nor more than five hundred dollars, to be recovered by the person aggrieved thereby in any court of competent jurisdiction in the county in which the defendant shall reside ...” 83. Defendant has failed to take any prompt and equitable steps to remedy its discriminatory conduct. These violations are ongoing. 84. Defendant discriminates, and will continue in the future to discriminate against Plaintiff and New York State Sub-Class Members on the basis of disability are being directly or indirectly refused, withheld from, or denied the accommodations, advantages, facilities and privileges thereof in § 40 et seq. and/or its implementing regulations. 85. Plaintiff is entitled to compensatory damages of five hundred dollars per instance, as well as civil penalties and fines under N.Y. Civil Law § 40 et seq. for each and every offense. FOURTH CAUSE OF ACTION VIOLATIONS OF THE NYCHRL 86. Plaintiff, on behalf of himself and the New York City Sub-Class Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 87. N.Y.C. Administrative Code § 8-107(4)(a) provides that “It shall be an unlawful discriminatory practice for any person, being the owner, lessee, proprietor, manager, superintendent, agent or employee of any place or provider of public accommodation, because of . . . disability . . . directly or indirectly, to refuse, withhold from or deny to such person, any of the accommodations, advantages, facilities or privileges thereof.” 88. Defendant’s locations are sales establishments and public accommodations within the definition of N.Y.C. Admin. Code § 8-102(9), and its Website is a service that is integrated with its establishments. 89. Defendant is subject to NYCHRL because it owns and operates its physical locations in the City of New York and its Website, making it a person within the meaning of N.Y.C. Admin. Code § 8-102(1). 90. Defendant is violating N.Y.C. Administrative Code § 8-107(4)(a) in refusing to update or remove access barriers to Website, causing its Website and the services integrated with its physical locations to be completely inaccessible to the blind. This inaccessibility denies blind patrons full and equal access to the facilities, products, and services that Defendant makes available to the non-disabled public. 91. Defendant is required to “make reasonable accommodation to the needs of persons with disabilities . . . any person prohibited by the provisions of [§ 8-107 et seq.] from discriminating on the basis of disability shall make reasonable accommodation to enable a person with a disability to . . . enjoy the right or rights in question provided that the disability is known or should have been known by the covered entity.” N.Y.C. Admin. Code § 8-107(15)(a). 92. Defendant’s actions constitute willful intentional discrimination against the Sub- Class on the basis of a disability in violation of the N.Y.C. Administrative Code § 8-107(4)(a) and § 8-107(15)(a) in that Defendant has: a. constructed and maintained a website that is inaccessible to blind class members with knowledge of the discrimination; and/or b. constructed and maintained a website that is sufficiently intuitive and/or obvious that is inaccessible to blind class members; and/or c. failed to take actions to correct these access barriers in the face of substantial harm and discrimination to blind class members. 93. Defendant has failed to take any prompt and equitable steps to remedy their discriminatory conduct. These violations are ongoing. 94. As such, Defendant discriminates, and will continue in the future to discriminate against Plaintiff and members of the proposed class and subclass on the basis of disability in the full and equal enjoyment of the products, services, facilities, privileges, advantages, accommodations and/or opportunities of its Website and its establishments under § 8-107(4)(a) and/or its implementing regulations. Unless the Court enjoins Defendant from continuing to engage in these unlawful practices, Plaintiff and members of the class will continue to suffer irreparable harm. 95. Defendant’s actions were and are in violation of the NYCHRL and therefore Plaintiff invokes his right to injunctive relief to remedy the discrimination. 96. Plaintiff is also entitled to compensatory damages, as well as civil penalties and fines under N.Y.C. Administrative Code § 8-120(8) and § 8-126(a) for each offense as well as punitive damages pursuant to § 8-502. 97. Plaintiff is also entitled to reasonable attorneys’ fees and costs. 98. Under N.Y.C. Administrative Code § 8-120 and § 8-126 and the remedies, procedures, and rights set forth and incorporated therein Plaintiff prays for judgment as set forth below. FIFTH CAUSE OF ACTION DECLARATORY RELIEF 99. Plaintiff, on behalf of himself and the Class and New York State and City Sub- Classes Members, repeats and realleges every allegation of the preceding paragraphs as if fully set forth herein. 100. An actual controversy has arisen and now exists between the parties in that Plaintiff contends, and is informed and believes that Defendant denies, that its Website contains access barriers denying blind customers the full and equal access to the Products, services and facilities of its Website and by extension its physical locations, which Defendant owns, operations and controls, fails to comply with applicable laws including, but not limited to, Title III of the Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y. Exec. Law § 296, et seq., and N.Y.C. Admin. Code § 8-107, et seq. prohibiting discrimination against the blind. 101. A judicial declaration is necessary and appropriate at this time in order that each of the parties may know their respective rights and duties and act accordingly. PRAYER FOR RELIEF WHEREFORE, Plaintiff respectfully requests this Court grant the following relief: a. A preliminary and permanent injunction to prohibit Defendant from violating the Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y. Exec. Law § 296, et seq., N.Y.C. Administrative Code § 8-107, et seq., and the laws of New York; b. A preliminary and permanent injunction requiring Defendant to take all the steps necessary to make its Website into full compliance with the requirements set forth in the ADA, and its implementing regulations, so that the Website is readily accessible to and usable by blind individuals; c. A declaration that Defendant owns, maintains and/or operates its Website in a manner that discriminates against the blind and which fails to provide access for persons with disabilities as required by Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y. Exec. Law § 296, et seq., N.Y.C. Administrative Code § 8-107, et seq., and the laws of New York; d. An order certifying the Class and Sub-Classes under Fed. R. Civ. P. 23(a) & (b)(2) and/or (b)(3), appointing Plaintiff as Class Representative, and his attorneys as Class Counsel; e. Compensatory damages in an amount to be determined by proof, including all applicable statutory and punitive damages and fines, to Plaintiff and the proposed class and subclasses for violations of their civil rights under New York State Human Rights Law and City Law; f. Pre- and post-judgment interest; g. An award of costs and expenses of this action together with reasonable attorneys’ and expert fees; and h. Such other and further relief as this Court deems just and proper. DEMAND FOR TRIAL BY JURY Pursuant to Fed. R. Civ. P. 38(b), Plaintiff demands a trial by jury on all questions of fact the Complaint raises. Dated: Queens, New York February 4, 2019 SHALOM LAW, PLLC By: /s/Jonathan Shalom Jonathan Shalom, Esq. [email protected] 124-04 Metropolitan Avenue Kew Gardens, NY 11415 Telephone: (718) 971-9474 Facsimile: (718) 865-0943 ATTORNEYS FOR PLAINTIFF
civil rights, immigration, family
PM6vDocBD5gMZwczmejU
'13CV2106 DHB DMS Case No.: CLASS ACTION COMPLAINT FOR DAMAGES AND EQUITABLE RELIEF JURY TRIAL DEMANDED KAZEROUNI LAW GROUP, APC Abbas Kazerounian, Esq. (SBN: 249203) [email protected] Jason A. Ibey, Esq. (SBN: 284607) [email protected] 245 Fischer Avenue, Suite D1 Costa Mesa, California 92626 Telephone: (800) 400-6808 Facsimile: (800) 520-5523 HYDE & SWIGART Joshua B. Swigart, Esq. (SBN: 225557) [email protected] 2221 Camino Del Rio South, Suite 101 San Diego, CA 92108-3551 Telephone: (619) 233-7770 Facsimile: (619) 297-1022 Attorneys for Plaintiff, HAROLD J. GREEN UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF CALIFORNIA HAROLD J. GREEN, Individually and On Behalf of All Others Similarly Situated, Plaintiff, v. CHOBANI, INC., formerly known as AGRO-FARMA, INC., Defendant. 1. Plaintiff, Harold J. Green (hereinafter “Mr. Green” or “Plaintiff”), through his undersigned attorneys, brings this class action complaint against Defendant Chobani, Inc., formerly known as Agro-Farms, Inc., (hereinafter, “Chobani” or “Defendant”) due to the negligent manufacturing and distribution of mold-tainted Greek yogurt, and in breach of the implied warranty of merchantability for its Greek yogurt. Plaintiff alleges as follows upon personal knowledge as to himself and his own acts and experiences, and, as to all other matters, upon information and belief, including investigation conducted by his attorneys. Plaintiff brings this action on behalf of a national class and sub-class of California consumers who, within the last year, purchased and/or consumed recalled Chobani Greek Yogurt which contained a harmful strain of mold that has caused numerous customers and consumers of Chobani to fall sick and ill after consumption and to lose money as a result of the recalled product. Affected product has a manufacturing code of “16-012” and a “best by” date between September 11, 2013 and October 7, 2013. 2. Chobani is a corporation registered in the State of New York. Chobani’s business consists of the manufacturing and distribution of “Greek yogurt,” sales of which are made both domestically and internationally. 3. Chobani has been known in the past as Agro-Farma, Inc. Agro-Farma, Inc. changed its name to Chobani in January 2012. According to Business Week, Chobani holds the largest share of the overall U.S. yogurt market with 17 percent, more than double its closest competitor, Yoplait. Chobani also enjoys maintaining a hold on 50% of the Greek yogurt market. 4. Chobani expected gross sales to reach $1 billion in 2012. 5. Chobani markets itself as a producer of natural Greek yogurt. On its website, it states: “Chobani contains only natural ingredients so it’s a serving than regular yogurt. Plus, our authentic straining process results in a rich and creamy yogurt, so it’s a good-for-you-way to satisfy your cravings.” 6. Consumers of Chobani are typically those that live a healthy lifestyle and tend to consume a healthier diet than the average consumer due to Chobani’s claims of providing a completely natural and healthy form of Greek Yogurt (i.e. no sugar or artificial preservatives). 7. Chobani’s website, www.Chobani.com, promotes health and wellness to its consumers throughout the website’s various pages. II. BACKGROUND INFORMATION 8. On September 5, 2013, after receiving numerous complaints from its customers regarding customers falling sick after eating various flavors of Chobani Greek Yogurt, Chobani issued a formal recall of its Greek yogurt product with manufacturing code “16-012” and a “best by” date between 9/11/2013 and 10/7/2013 (hereinafter the “Yogurt”). 9. On September 5, 2013, the U.S. Food and Drug Administration issued the following statement regarding Chobani’s recall: The company has ceased the distribution of the product due to reports of product bloating and swelling and some claims of illness as the company continues its investigation to identify the root cause. The potentially affected product was distributed nationwide from its Twin Falls, Idaho facility and was delivered to consumers through retail and club stores. 10. On September 5, 2013, an unidentified spokesman for Chobani stated: We [Chobani] won’t sugar coat it --- this type of mold is not pleasant. While unlikely to have ill health effects upon consumption, nothing is more important to us than the health and safety of our consumers, and we are taking all of the necessary steps to uphold our very rigid quality standard. 11. To date, Chobani has not publically identified the actual strain of mold found within the Yogurt subject to the recall. All that has been provided by Chobani regarding the specific type of mold is a general statement from Chobani’s founder and company CEO Hamdi Ulukaya, who stated that, “While this type of mold is common in the dairy environment, particularly when using only natural ingredients that are absent of artificial preservatives, it’s still unacceptable to me and all of our yogurt makers.” 12. This vague and generalized statement does nothing to alleviate the concerns of thousands of customers who potentially could get sick, and many whom already have, as a result of consuming the Yogurt that contained a harmful or potentially harmful strain of mold. 13. According to the U.S. Department of Agriculture, “some molds cause allergic reactions and respiratory problems. And a few molds, in the right conditions, produce “mycotoxins, poisonous substances that can make you sick.” 14. Potentially hundreds, or even thousands, of Chobani consumers are now left in the dark with information that is extremely relevant to the health and safety of not only themselves, but friends, family members, and even children, whom have all consumed mold tainted cups of Yogurt. Such information is relevant to Plaintiff and the putative class members who may need to know the type of mold they ingested in order to notify their respective treating physicians. 15. On or about September 5, 2013, Chobani’s CEO, Mr. Ulukaya, told the Associated Press: “everybody in the company took this hard. It shook us up.” 16. As a result of Chobani manufacturing and distributing moldy Yogurt commerce product that is unusable, unsafe, and has caused purchasers and consumers of Yogurt to suffer or potentially suffer illness, as well as the loss of monies. III. JURISDICTION AND VENUE 17. This Court has original jurisdiction over this action under 28 U.S.C. § 1332 (d) because this is a class action in which: (1) there are over 100 members in the proposed class; (2) the named Plaintiff has a different citizenship from that of Defendant; and (3) the claims of the Plaintiff and proposed class members exceed $5,000,000 in the aggregate. 18. Alternatively, the Court has jurisdiction over all claims alleged herein pursuant to 28 U.S.C. § 1332 because the matter in controversy exceeds the sum or value of $75,000 and the Plaintiff and Defendant are citizens of different states. 19. The Court has personal jurisdiction over Defendant because a substantial portion of the wrongdoing alleged in this Complaint occurred in California, Defendant is authorized to do business in California, has sufficient minimum contacts with California, and otherwise intentionally avails itself of the markets in California and the United States through the promotion, marketing and sale of consumer goods, sufficient to render the exercise of jurisdiction by this Court permissible under traditional notions of fair play and substantial justice. 20. Because a substantial part of the events or omissions giving rise to these claims occurred in this District, and since the Court has personal jurisdiction over Defendant, venue is proper in the Southern District of California pursuant to 28 U.S.C. § 1391(a) and (b). 21. Plaintiff is, and at all times mentioned herein was, a citizen and resident of the State of California. Plaintiff is, and at all times mentioned herein was, a “person” as defined by 47 U.S.C. § 153 (39). 22. Plaintiff is informed and believes, and thereon alleges, that Defendant is, and at all times mentioned herein was, a corporation whose primary corporate address is in New York, California, and incorporated under the laws of New York. Defendant, is and at all times mentioned herein was, a corporation and is a “person,” as defined by 47 U.S.C. § 153 (39). Defendant is the top producer of consumer/retail Greek yogurt products. Plaintiff alleges that at all times relevant herein Defendant conducted business in the State of California and within this judicial district. V. FACTUAL ALLEGATIONS 23. On August 12, 2013, Plaintiff purchased four (4) cups of Yogurt from the grocery store chain, Albertsons, at a cost of $1.39 per cup. 24. On August 16, 2013, Plaintiff purchased four (4) cups of Yogurt from the grocery store chain, Albertsons, Albertsons, at a cost of $1.39 per cup. 25. On August 19, 2013, Plaintiff purchased five (5) cups of Yogurt from the grocery store chain, Albertsons, Albertsons, at a cost of $1.39 per cup. 26. On August 26, 2013 Plaintiff purchased two (2) cups of Yogurt from the grocery store chain, Albertsons, Albertsons, at a cost of $1.39 per cup. 27. On September 4, 2013 Plaintiff purchased six (6) cups of Yogurt from the grocery store chain, Albertsons, Albertsons, at a cost of $1.00 per cup. 28. Plaintiff purchased all of the subject Yogurt from the grocery store chain Albertsons located at 1800 W. Whittier Boulevard, La Habra, California 90631. 29. Plaintiff purchased approximately, at a minimum, sixteen (16) cups of Yogurt since August 12, 2013. product packaging and related advertising of the Chobani Greek Yogurt. 31. Had Plaintiff known that the Chobani Yogurts he purchased was defective and inconsumable, Plaintiff would not have purchased the product. 32. Subsequently, but prior to September 5, 2013, Plaintiff and all members of his household (Plaintiff, his wife, and his two daughters) consumed the Yogurt. 33. At all times, Plaintiff, like all class members, consumed the Chobani Yogurt in a foreseeable manner, pursuant to instructions, and in the manner in which it was intended to be consumed. 34. On September 5, 2013, upon notification of the recall instituted by Chobani, Plaintiff returned approximately six (6) containers of Yogurt to the above- referenced Albertsons grocery store. VI. CLASS ACTION ALLEGATIONS 35. Plaintiff brings this action on behalf of himself and on behalf of all others similarly situated (the “Class”). 36. Plaintiff represents and is a member of the Class, defined as: All persons within the United States who purchased Chobani Greek Yogurt from Defendant with manufacturing code “16-012” and a “Best By” date between September 11, 2013 and October 7, 2013, since one year prior to the filing of this Complaint. 37. Plaintiff also brings this action on behalf of himself and on behalf of California sub-class (“”Sub-Class”). 38. Plaintiff represents and is a member of the Sub-Class, defined as: All persons within the State of California who purchased Chobani Greek Yogurt from Defendant with manufacturing code “16-012” and a “Best By” date between September 11, 2013 and October 7, 2013, since one year prior to the filing of this Complaint. 39. Defendant, and its employees and agents are excluded from the Class and Sub-Class. Plaintiff does not know the number of members in the Class and Sub-Class, but believes the Class and Sub-Class members number in the several thousands, if not more. Thus, this matter should be certified as a Class action to assist in the expeditious litigation of this matter. 40. This suit seeks only damages and equitable relief for recovery of economic injury on behalf of the Class and Sub-Class and it expressly is not intended to request any recovery for personal injury and claims related thereto. Plaintiff reserves the right to modify or expand the definition of the Class and Sub-Class to seek recovery on behalf of additional persons as warranted as facts are learned in further investigation and discovery. 41. Plaintiff and members of the Class and Sub-Class were harmed by the acts of Defendant in at least the following ways: Defendant, due to the negligent manufacturing of its Greek yogurt, manufactured and distributed to the public products which left Defendant’s manufacturing facilities containing a defect that poses a health threat to the public. That defect is a stain of mold that the Defendant has acknowledged has been discovered, but which Defendant refuses to disclose to the public. The presence of a harmful or potentially harmful strain of mold its yogurt is a direct result of the failure of Chobani to manufacture its Greek yogurt within the industry standards. As a result of Chobani’s actions, Plaintiff and members of the Class and Sub-Class were harmed financially and physically, and suffered damages as a result. Plaintiff and members of the Class and Sub-Class have therefore been subjected to substantially the same wrongdoing as all other class members. Plaintiff and members of the Class and Sub-Class have sustained similar monetary damages due to the purchase of the defective, moldy and 42. The joinder of the Class and Sub-Class members is impractical and the disposition of their claims in this Class action will provide substantial benefits both to the parties and to the Court. The Class and Sub-Class can be identified through Defendants’ records and/or Defendants’ agent’s records and by public notice. 43. There is a well-defined community of interest in the questions of law and fact involved affecting the parties to be represented. The questions of law and fact to the Class and Sub-Class predominate over questions which may affect individual Class and Sub-Class members, including, but not limited to, the following: a. Whether Defendant was negligent in the design, manufacturing, and/or distribution of its Yogurt; b. Whether Defendant breached any warranties (such as the implied warranty of merchantability) in selling its Yogurt to Plaintiff and the public at large; and c. Whether Plaintiff, the Class and Sub-Class members were damaged thereby, and the extent of damages for such violations. 44. As a person who purchased and consumed the Yogurt, Plaintiff is asserting claims that are typical of the Class. Plaintiff will fairly and adequately represent and protect the interests of the Class in that Plaintiff has no interests antagonistic to any member of the Class or Sub-Class. 45. Plaintiff has no interests antagonistic to the Class and Sub-Class and is subject to no unique defenses. 46. Plaintiff will fairly and adequately protect the interests of the Class and Sub-Class. 47. Plaintiff has retained counsel experienced in handling class action claims and claims involving consumer litigation. this controversy. Class-wide damages are essential to induce Defendant to comply with federal and California law. The interest of Class and Sub-Class members in individually controlling the prosecution of separate claims against Defendant is small because the cost to purchase a cup of Chobani Greek Yogurt is minimal. Management of these claims is likely to present significantly fewer difficulties than those presented in many class claims, as the Class action concerns a product voluntarily recalled by Defendant with a specific manufacturing code and “best by” date. VII. CAUSES OF ACTION FIRST CAUSE OF ACTION BREACH OF THE IMPLIED WARRANTY OF MERCHANTABILITY FOR FOOD 49. Plaintiff hereby re-alleges and incorporates the above allegations by reference as if set fully herein. 50. Plaintiff brings this cause of action on behalf of himself and on behalf of the Class. Plaintiff and the Class members have suffered injury in fact and lost money or property as a result of the actions (and inactions) of Defendant. 51. California Civil Code section 1791.1(a) states in pertinent part, “Implied warranty of merchantability” or “implied warranty that goods are merchantable” means that the consumer goods meet each of the following: (1) Pass without objection in the trade under the contract description. (2) Are fit for the ordinary purposes for which such goods are used. (3) Are adequately contained, packaged, and labeled. (4) Conform to the promises or affirmations of fact made on the container or label. 52. California Civil Code section 1791.1(b) states in pertinent part “Implied warranty of fitness” means (1) that when the retailer, distributor, or manufacturer has reason to know any particular purpose for which the consumer goods are required, and further, that the buyer is relying on the there is an implied warranty that the goods shall be fit for such purpose and (2) that when there is a sale of an assistive device sold at retail in this state, then there is an implied warranty by the retailer that the device is specifically fit for the particular needs of the buyer. 53. California Civil Code section 1791.1(d) states in pertinent part “[a]ny buyer of consumer goods injured by a breach of the implied warranty of merchantability and where applicable by a breach of the implied warranty of fitness has the remedies provided in Chapter 6 (commencing with Section 2601) and Chapter 7 (commencing with Section 2701) of Division 2 of the Commercial Code, and, in any action brought under such provisions, Section 1794 of this chapter shall apply.” 54. California Civil Code section 1792 states in pertinent part “[u]nless disclaimed in the manner prescribed by this chapter, every sale of consumer goods that are sold at retail in this state shall be accompanied by the manufacturer's and the retail seller's implied warranty that the goods are merchantable. The retail seller shall have a right of indemnity against the manufacturer in the amount of any liability under this section.” 55. Defendant is, and at all relevant time was, a merchant engaged in the business of manufacturing and distributing, among other things, Chobani Greek Yogurt (i.e., the recalled Yogurt). 56. Plaintiff and class members purchased the recalled Yogurt. 57. Defendant, as the manufacturer, distributer, and seller of the recalled Yogurt warranted, both expressly and impliedly, as set forth more fully above, that the recalled Yogurt would, among other things, meet federal and state standards for human consumption, be consumable by humans under ordinary and expected usage, were free from defects, and were fit for their ordinary purpose. Yogurt in a manner that did not conform to the promises or affirmations of fact made by Defendant, set forth above, including those made on the labeling and packaging because they were defective. 59. By virtue of the aforementioned acts of Defendant, Defendant has breached its implied warranty of merchantability for food. Defendant impliedly warranted that its Chobani Greek Yogurt (i.e., the recalled Yogurt) marketed and sold to consumers was of merchantable quality and would be consumable under ordinary and expected usage. 60. Plaintiff, on or about August 12, 2013, August 16, 2013, August 19, 2013, August 26, 2013 and September 4, 2013, purchased Chobani Greek Yogurt from Albertsons, which was manufactured by Defendant with a “Best By” date between September 11, 2013 and October 7, 2013. 61. At the time of Plaintiff’s purchase of the Yogurt, Chobani, as previously mentioned, was and is in the business of selling “Greek Yogurt” to retail consumers and also held itself out as having special knowledge and skill regarding Greek yogurt. 62. Chobani Greek Yogurt, which falls within the manufacturing code of “16- 012” with a “Best By” date between September 11, 2013 and October 7, 2013, is defective and unsafe, in that it was distributed to the public containing a harmful strain of mold. As a result, the Yogurt was not consumable as would be expected under ordinary and expected consumption, thus rendering the yogurt inconsumable, and in fact, dangerous to the health of Chobani’s consumers. Some of which whom have allergies to specific types of mold. 63. The subject Yogurt was not of the same quality as those generally accepted in the yogurt trade. 64. The Yogurt was harmful to ones’ health when consumed by Plaintiff and the 65. The subject Yogurt did not measure up to the promises and facts contained on the container/label in that the yogurt itself was not consumable, and contained an unidentified potentially dangerous mold. 66. The harmful condition (i.e., a harmful strain of mold) was not, and could not, have been reasonably expected by the average consumer to be found in Defendant’s Yogurt. 67. As a direct and proximate result of the aforementioned acts of Defendant, Defendant has been unjustly enriched, in that Defendant sold harmful or potentially harmful product to Plaintiff and the Class. 68. As a direct and proximate result of the aforementioned acts of Defendant, Plaintiff and the Class members have all been harmed. 69. As a direct and proximate result of these misrepresentations, Plaintiff and class members have been damaged in an amount to be proven at trial. The damages suffered by Plaintiff and class members include, but are not limited to, the monies paid to Defendants for recalled Yogurt. SECOND CAUSE OF ACTION NEGLIGENCE 70. Plaintiff hereby re-alleges and incorporates the above allegations by reference as if set fully herein. 71. Plaintiff brings this cause of action on behalf of himself and on behalf of the Sub-Class. Plaintiff and the Sub-Class members have suffered injury in fact and lost money or property as a result of such negligence. 72. Defendant owed a duty of care to Plaintiff, individually, and to the Sub- Class he seeks to represent, such as the duty to use reasonable care in manufacturing and distributing of its Greek Yogurt that was free of a harmful or potentially harmful strain of mold, including the duty owed by California Civil Code § 1714(a). reasonable steps to identify and prevent harmful or potentially harmful mold from being introduced to, or growing within, its Greek Yogurt (i.e., the recalled Yogurt) before selling such product to consumers. 74. Had the Defendant exercised reasonable care and skill in the manufacturing and of its Greek Yogurt, Plaintiff and Sub-Class would not have purchased and/or ingested harmful or potentially harmful moldy yogurt. 75. The harmful or potentially harmful moldy yogurt manufactured, distributed and sold by Chobani, was a substantial factor in causing Plaintiff’s and the Sub-Class members’ harm. 76. Plaintiff and the Sub-Class have suffered damages, including, but not limited to, economic damages, according to proof at trial. VIII. PRAYER FOR RELIEF Wherefore, Plaintiff, on behalf of himself, and on behalf of the Class and Sub- Class, prays for judgment against Defendant as follows: a) An order certifying the Class and Sub-Class as requested herein; b) Restitution and disgorgement of all amounts obtained by Defendant as a result of its conduct alleged herein, together with interest thereon from the date of payment, to the victims of such violations; c) Compensatory money damages according to proof; d) Costs of this suit; e) Reasonable attorneys’ fees pursuant to, inter alia, California Code of Civil Procedure § 1021.5; and f) For such other relief as this Court may deem just and proper. 77. Pursuant to the Seventh Amendment to the Constitution of the United States of America, Plaintiff is entitled to, and demands, a trial by jury. Dated: September 9, 2013 Respectfully submitted, KAZEROUNI LAW GROUP, APC By: __/s/ Abbas Kazerounian, Esq. ABBAS KAZEROUNIAN ATTORNEY FOR PLAINTIFF
products liability and mass tort
MrWCC4cBD5gMZwczbEuj
UNITED STATES DISTRICT COURT EASTERN DISTRICT OF NEW YORK --------------------------------------------------------------------X Case No. ROSEMARY GLASER, on behalf of herself individually and all others similarly situated, Plaintiff, CLASS ACTION -against- COMPLAINT PENTAGROUP FINANCIAL, LLC. Defendant. ---------------------------------------------------------------------X Plaintiff, by and through her attorneys, FAGENSON & PUGLISI, upon knowledge as to herself and her own acts, and as to all other matters upon information and belief, brings this complaint against above-named defendant and in support thereof alleges the following: INTRODUCTION 1. This is an action for damages brought by an individual consumer and on behalf of a class for defendant’s violations of the Fair Debt Collection Practices Act (“FDCPA”), 15 U.S.C. § 1692, et seq. which prohibits debt collectors from engaging in abusive, deceptive and unfair acts and practices. 2. That, further, this is an action for damages and injunctive relief brought by an individual consumer against defendant pursuant to New York General Business Law (“NYGBL”) § 349 regarding defendant’s deceptive acts and practices. 1 JURISDICTION AND VENUE 3. That this Court has federal question jurisdiction pursuant to 15 U.S.C. § 1692k(d) and 28 U.S.C. § 1331 and supplemental jurisdiction exists over the NYGBL § 349 claims pursuant to 28 U.S.C. § 1367. 4. That this Court has venue pursuant to 28 U.S.C. § 1391(b), in that plaintiff resides in this District and a substantial portion of the events or omissions giving rise to this action occurred in this District. PARTIES 5. That plaintiff is a natural person who resides in this District. 6. That plaintiff is a consumer as defined by 15 U.S.C. § 1692a(3) in that defendant alleged that plaintiff was obligated to pay a debt that defendant sought to collect from plaintiff which was originally incurred for personal, family or household purposes to Kia Motors. 7. That the debt defendant sought to collect is a consumer debt within the meaning of 15 U.S.C. § 1692a(5). 8. That plaintiff is a reasonable consumer who acted reasonably under the circumstances alleged herein. 9. That defendant is a debt collector as defined pursuant to 15 U.S.C. § 1692a(6). 10. That defendant uses the mail to collect defaulted consumer debts owed or due or alleged to be owed or due to others. 11. That upon information and belief, defendant is a foreign limited liability company incorporated in Texas. 2 FACTUAL ALLEGATIONS 12. That plaintiff re-alleges paragraphs 1-11 as if fully re-stated herein. 13. That at some point in time plaintiff incurred a debt to Kia Motors for a Kia automobile. 14. That at some subsequent point in time plaintiff communicated directly with Kia regarding her deteriorated financial circumstances and received assurances from Kia that the account with Kia was resolved with plaintiff owing no outstanding balance. 15. That subsequent thereto Kia alleged that the debt fell into default. 16. That thereafter a certain debt collector communicated with plaintiff in an attempt to collect the debt. 17. That plaintiff consulted with her attorneys at Fagenson & Puglisi concerning said debt collector’s communications. 18. That in or around May 2012, Ms. Puglisi wrote a letter to said debt collector on behalf of plaintiff. 19. That in said letter Ms. Puglisi informed the debt collector that Fagenson & Puglisi represents plaintiff and that plaintiff was disputing the debt. 20. That on information and belief, said debt collector informed the creditor of Fagenson & Puglisi’s representation of plaintiff and that plaintiff was disputing the debt. 21. That, thereafter, on or about December 12, 2012, defendant, by its employee Russell James, telephoned plaintiff on her cell phone in an attempt to collect the said debt. 3 22. That during the telephone call, plaintiff informed Mr. James that she had an attorney regarding the matter and gave Mr. James the name of her attorney. 23. That thereafter, by letters dated December 13, 2012 and January 5, 2013, defendant wrote to plaintiff at her home in an attempt to collect the same debt. 24. That in said letters defendant stated that the current creditor of the debt was Hyundai Motor Finance Company. 25. That the letter dated January 5, 2013 states, in pertinent part: “There is a convenience fee of $9.95 charged for each check by phone or ACH transaction.” AS AND FOR A FIRST CAUSE OF ACTION FDCPA, §§ 1692c(a)(2), 1692e and 1692e(10) 26. That plaintiff re-alleges paragraphs 1-25 as if fully re-stated herein. 27. That on information and belief, at the time the creditor placed the Kia debt with defendant for collection, the creditor did inform defendant that plaintiff was represented by counsel in the matter of the collection of the debt. 28. That in any event defendant had an affirmative duty to inquire of the creditor whether plaintiff was represented by counsel before defendant placed its telephone call to plaintiff and sent its letters to plaintiff. 29. That defendant did not inquire of the creditor whether plaintiff was represented by counsel before defendant communicated with plaintiff directly. 30. That defendant breached its affirmative duty by not inquiring of the creditor whether plaintiff was represented by counsel before defendant communicated with plaintiff directly. 4 31. That, notwithstanding defendant’s knowledge, gained from the creditor, that plaintiff was represented by counsel, defendant placed its telephone call to plaintiff and sent its letters to plaintiff. 32. That, notwithstanding defendant’s affirmative duty to inquire of the creditor whether plaintiff was represented by counsel before it communicated with plaintiff, defendant placed its telephone call to plaintiff and sent its letters to plaintiff. 33. That defendant’s conduct in communicating with plaintiff directly despite knowledge that she is represented by counsel is a violation of the FDCPA, including but not limited to § 1692c(a)(2). 34. That defendant’s conduct in communicating with plaintiff directly despite knowledge that she is represented by counsel constitutes a false, deceptive and misleading representation and means used by defendant in an attempt to collect the debt, and is a violation of the FDCPA, including but not limited to §§ 1692e and 1692e(10). AS AND FOR A SECOND CAUSE OF ACTION FDCPA, §§ 1692f, 1692f(1), 1692e, 1692e(2)(B), 1692e(5) and 1692e(10) 35. That plaintiff re-alleges paragraphs 1-34 as if fully re-stated herein. 36. That defendant’s statement in its letter dated January 5, 2013 that “[t]there is a convenience fee of $9.95 charged for each check by phone or ACH transaction.” is improper. 37. That the convenience fee of $9.95 charged by defendant is not expressly authorized by any agreement that plaintiff has with Kia Motors. 5 38. That the convenience fee of $9.95 charged by defendant is not permitted by any governing law. 39. That defendant retains the convenience fee of $9.95 it charges for each check by phone or ACH transaction. 40. That defendant retains at least a portion of the convenience fee of $9.95 it charges for each check by phone or ACH transaction. 41. That defendant’s statement in its collection letters of a convenience fee of $9.95 charged by defendant for each check by phone or ACH transaction is an attempt to collect an amount which is not expressly authorized by the agreement between plaintiff and Kia Motors or permitted by governing law, in contravention of the FDCPA, § 1692f(1). 42. That defendant’s statement in its collection letters of a convenience fee of $9.95 charged by defendant for each check by phone or ACH transaction constitutes an unfair and unconscionable means used by defendant in its attempt to collect a debt, in violation of the FDCPA, including but not limited to § 1692f. 43. That, further, defendant’s statement in its collection letters of a convenience fee of $9.95 charged by defendant for each check by phone or ACH transaction also falsely represents the compensation which may be lawfully received by defendant for the collection of the debt, in violation of the FDCPA, including but not limited to § 1692e(2)(B). 44. That, further, defendant’s statement in its collection letters of a convenience fee of $9.95 charged by defendant for each check by phone or ACH transaction constitutes a false, deceptive and misleading representation or means used 6 by defendant in connection with the collection of a debt, in violation of the FDCPA, §§ 1692e and 1692e(10). 45. That, further, defendant’s statement in its collection letters of a convenience fee of $9.95 charged by defendant for each check by phone or ACH transaction is a threat to take an action that cannot be legally taken, viz., to charge a $9.95 fee for each check by phone or ACH transaction that is not authorized by any governing law or by the agreement between plaintiff and Kia Motors which created the alleged debt, and is therefore a violation of the FDCPA, § 1692e(5). AS AND FOR A THIRD CAUSE OF ACTION NYGBL § 349 46. That plaintiff re-alleges paragraphs 1 to 45 as if fully re-stated herein. 47. That defendant owed a duty to plaintiff to effect its collection of plaintiff’s alleged debt with reasonable care. 48. That each of defendant’s statements and actions above-mentioned shows a lack of exercise of reasonable care in defendant’s collection of the alleged 49. That, in particular, defendant’s violation of plaintiff’s right to counsel and defendant’s false, deceptive and misleading statement regarding the collection of an unauthorized fee all demonstrate a failure on the part of defendant to exercise reasonable care in the collection of plaintiff’s alleged debt. 50. That defendant breached its duty to collect plaintiff’s debt with reasonable care. 7 51. That said deceptive and misleading acts and practices were committed by defendant in the conduct of a business, trade or commerce or the furnishing of a service in New York State and constitutes a violation of NYGBL § 349. 52. That defendant’s deceptive and misleading acts and practices were consumer-oriented, in that defendant has a practice of contacting consumers directly despite knowledge that the consumers are represented by counsel. 53. That, further, each of the letters in which defendant included the improper statement regarding an unauthorized convenience fee of $9.95 is a form collection letter which defendant sends to hundreds, if not thousands, of consumers in New York State each month. 54. That defendant’s said conduct has a broad impact on consumers at large whose accounts are placed with defendant for collection. 55. That defendant’s conduct of contacting plaintiff directly despite knowledge that she is represented by counsel and defendant’s statements in its letters to plaintiff regarding an unauthorized convenience fee of $9.95 are deceptive and misleading in a material way. 56. That plaintiff is a reasonable consumer within the meaning of the NYGBL and acted reasonably under the circumstances of this case. 57. That plaintiff suffered emotional distress, anxiety, upset, irritation, annoyance, a disturbance of her peace and tranquility, sleeplessness and confusion upon receiving defendant’s telephone call and letters. 58. That defendant violated NYGBL § 349(a) and is liable to plaintiff pursuant to NYGBL § 349(h). 8 CLASS ALLEGATIONS 59. That plaintiff re-alleges paragraphs 1-58 as if fully re-stated herein. 60. That this action is brought on behalf of plaintiff and the members of a class. The class consists of all persons who defendant’s records reflect were sent debt collection letters within the State of New York within the period of time commencing one year before the filing of this complaint up to and including the date of the filing of the complaint and who were sent a collection letter (a) in substantially the same form as the letter defendant sent to plaintiff dated January 5, 2013; (b) the collection letter was sent to a consumer seeking payment of a consumer debt; (c) the collection letter was not returned by the postal service as undelivered; and (d) the letter contained violations of 15 U.S.C. §§1692e, 1692e(2)(B), 1692e(5), 1692e(10), 1692f and 1692f(1). The class does not include defendant or persons who are officers, directors or employees of defendant. 61. That the class shall be defined as follows: All natural persons residing within the State of New York to whom defendant sent a letter in an attempt to collect a consumer debt on behalf of Kia Motors or Hyundai Motor Finance Company, which letter contains a statement that there is a convenience fee of $9.95 charged for each check by phone or ACH transaction. 9 62. That pursuant to Federal Rule of Civil Procedure 23, a class action is appropriate and preferable in this case because: (A) Based on the fact that the collection letter that is the gravamen of this litigation is a mass-mailed form letter, the class is so numerous that joinder of all members is impracticable. Upon information and belief, thousands of persons have received similar debt collection letters from defendant which violate the various provisions of the FDCPA. (B) There are questions of law and fact common to the class and these questions predominate over any questions affecting only individual class members. The principal question presented by this claim is whether defendant violated the FDCPA by including an improper statement in its collection letters regarding the collection of an unauthorized fee, in contravention of §§ 1692e, 1692e(2)(B), 1692e(5), 1692e(10), 1692f and 1692f(1). (C) The only individual issue is the identification of the consumers who received the letters (the class members), a matter capable of ministerial determination from the records of defendant. (D) The claims of plaintiff are typical of those of the class members. All are based on the same facts and legal theories. (E) Plaintiff will fairly and adequately represent the class members’ interests. Plaintiff has retained experienced counsel. Plaintiff’s interests are consistent with those of the members of the class. 10 63. That a class action is superior for the fair and efficient adjudication of the class members’ claims. Congress specifically envisions class actions as a principal means of enforcing the FDCPA in 15 U.S.C. § 1692k. The members of the class are generally unsophisticated individuals, whose rights will not be vindicated in the absence of a class action. Prosecution of separate actions by individual members of the class would create the risk of inconsistent or varying adjudications resulting in the establishment of inconsistent or varying standards for the parties and would not be in the interest of judicial economy. 64. That if the facts are discovered to be appropriate, plaintiff will seek to certify a class action pursuant to Rule 23(b)(3) of the Federal Rules of Civil Procedure. 65. That communications from debt collectors, such as those sent by defendant, are to be evaluated by the objective standard of the hypothetical “least sophisticated consumer”. 66. That as a result of the above violations, defendant is liable to plaintiff and the members of the class for damages in an amount to be determined at the time of trial, plus costs and attorneys’ fees. 11 WHEREFORE, plaintiff respectfully prays that judgment be entered against defendant as follows: (a) certifying a class action pursuant to Rule 23 of the Federal Rules of Civil Procedure; (b) awarding class members the maximum statutory damages pursuant to 15 U.S.C. § 1692k; (c) statutory damages pursuant to 15 U.S.C. § 1692k in an amount to be determined at time of trial; (d) reasonable attorneys’ fees, costs and disbursements pursuant to 15 U.S.C. § 1692k; (e) enjoining defendant from committing further deceptive and misleading acts and practices against plaintiff, pursuant to NYGBL § 349; (f) statutory damages pursuant to NYGBL § 349 in an amount to be determined at time of trial; (g) actual damages pursuant to NYGBL § 349 in an amount to be determined at time of trial; (h) reasonable attorneys’ fees, costs and disbursements pursuant to NYGBL § 349(h); and (i) for such other and further relief as may be just and proper. 12 DEMAND FOR TRIAL BY JURY Plaintiff requests trial by jury on all issues so triable. Dated: New York, New York May 31, 2013. /s/_Novlette R. Kidd___________ NOVLETTE R. KIDD, ESQ. FAGENSON & PUGLISI Attorneys for Plaintiff 450 Seventh Avenue, Suite 704 New York, New York 10123 Telephone: (212)268-2128 [email protected] 13
consumer fraud
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Plaintiffs Emily Hogan and Pamela Rubeo (“Plaintiffs”), individually and on behalf of all others similarly situated, allege the following against ADT, LLC d/b/a ADT Security Services (“ADT”) upon personal knowledge as to their own acts and, as to all other allegations, upon information and belief, and upon investigation by counsel. OVERVIEW OF THE ACTION 1. Plaintiffs bring this class action to redress Defendant’s deceptive and unlawful business acts and practices in the sale of alarm equipment and home security monitoring services. These unlawful business practices are intended to accomplish one goal: keep customers tethered to ADT’s services for as long as possible. This goal is unlawfully accomplished by, among other things: requiring the payment of significant early termination fees - even when customers terminate for inadequate service. In addition, ADT seeks to maximize its profits by luring customers into multi-year contracts with the promise of a flat monthly fee for monitoring services while ADT in fact retains and exercises a purported unilateral “right” to increase fees at will – even while customers are still under contract and without providing any prior notice. 2. The lynchpin of ADT’s “never let them go” strategy is the early termination penalty. This class action is intended to redress Plaintiffs’ wrongful practice of imposing early termination fees, which are unlawful penalties used simply as an anti-competitive device and not to compensate ADT for any true costs of breach. These penalties, which are unilaterally imposed by Defendant – even when Defendant fails to perform the services promised - also violate the consumer protection statutes of California and Illinois and similar laws nationwide. 3. The early termination penalty is extracted under circumstances which cannot be justified, for example, as with Plaintiff Emily Hogan, when Defendant has failed to perform the very services that form the basis of ADT’s obligation. This penalty is also extracted from customers who contracted with ADT to simply monitor a system that was previously installed, requiring no equipment to be installed and resulting in a windfall to ADT upon termination. By charging the early termination fee ADT gets paid for years of monitoring, without doing any monitoring to earn those fees. 4. In addition, Plaintiffs seek redress for Defendant’s actions in unilaterally increasing alarm monitoring fees (referred to herein as “Unilateral Price Increases” or “UPI”). ADT increases customer’s rates while customers are under contract for lesser fees, without adequate prior notice and without providing the appropriate and required disclosures necessary to ensure that customers consent to these increases in advance of their institution. ADT bases its “right” to do so on small print boilerplate in the contract that is not signed or highlighted for the customer in any way and that simply declares ADT’s right to increase fees unilaterally. 5. The proposed class consists of two groups of consumers: (1) all consumer subscribers who have home security monitoring accounts with Defendant and whose contracts contain an early termination fee provision (also called an Early Termination Fee or Early Cancellation Fee, collectively “ETF”, and comprising the “ETF class”); (2) all consumer subscribers who have alarm monitoring accounts with Defendant and whose rates were increased by Defendant without prior notice while in the initial contract period or during subsequent contractual extensions. 6. Through a uniform and common course of conduct, Defendant charged Plaintiff Rubeo and other customers ETFs consisting of 75% of the amount due under their contract at the time of termination – even though no further services were being provided. On information and belief, Defendant’s contracts in some instances, as with Plaintiff Hogan’s contract, provide for ETFs of $200 or $400 instead of the 75% ETF. The flat fee ETFs imposed upon customers do not vary during the term of the service plan. The customer is required to pay the full ETF whether he or she cancels two months after the service plan goes into effect or one month before the initial contract term is scheduled to expire. 7. As alleged herein, Defendant’s conduct gives rise to Plaintiffs’ claims for (1) violation of California and Illinois’ consumer protection laws and substantially similar laws nationwide; (2) Declaratory Relief pursuant to 28 U.S.C. Section 2201; (3) violation of the Truth in Lending Act; and (4) unjust enrichment. JURISDICTION AND VENUE 8. The Court has jurisdiction over these claims pursuant to 28 U.S.C. § 1332(d), because this is a nationwide class action lawsuit in which over $5,000,000 is at issue, there are more than 100 putative class members, and at least one Class Member is a citizen of a state other than Defendant’s state of citizenship. 9. Venue is proper pursuant to 28 U.S.C. § 1391(a) because a substantial part of the events giving rise to the claims asserted occurred in this District. Venue is also proper pursuant to 28 U.S.C. § 1391(c) because Defendant conducts substantial business in this District, has sufficient minimum contacts with this District, and otherwise purposely avails itself of the markets in this District, through the promotion, sale, and marketing of its products and services in this District. THE PARTIES 10. Plaintiff Emily Hogan is a citizen of California, residing in Los Angeles. 11. Plaintiff Pamela Rubeo is a citizen of Illinois, residing in Chicago. 12. Defendant ADT, LLC d/b/a ADT Security Services is a Delaware corporation with its principal place of business in Florida. ADT provides alarm and monitoring services in California and nationwide through its authorized dealers or directly. ADT AUTHORIZED DEALERS 13. Defendant and its authorized dealers were agents or joint venturers of each other at all times mentioned herein and in entering into and enforcing ADT’s contracts its authorized dealers were acting within the course and scope of such agency and/or joint venture. Defendant had actual and/or constructive knowledge of the acts of its authorized dealers and ratified, approved, joined in and/or authorized the acts of any authorized dealer in connection with the Unilateral Price Increases and ETFs and cancellation fees discussed herein. 14. Whenever an allegation regarding any act of the Defendant is made herein, such allegation shall be deemed to mean Defendant or its agents, employees, officers or directors did or authorized such acts while actively engaged in the affairs of the Defendant and while acting in the scope and course of their agency or employment. FACTUAL ALLEGATIONS Unilateral Price Increases 15. Defendant is and has at all times relevant to this Complaint been engaged in the business of selling home security services and equipment, specifically burglar alarms and monitoring and related goods and services in California and Illinois, and, on information and belief, nationwide. 16. The aforementioned goods and services are sold directly by ADT or through a network of ADT authorized dealers. All direct and indirect sales involve written contracts and all involve the purchase of goods or services. 17. Defendant requires customers to abide by a standard customer service agreement (“Agreement”) that is provided by ADT and by its authorized dealers directly to its customers. On information and belief, ADT prepares and provides the form contracts to its authorized dealers. 18. Defendant distributes the Agreement on a preprinted, standardized form that is not subject to modification or negotiation. Defendant presents the Agreement to prospective subscribers on a “take it or leave it” basis. The Agreement is a contract of adhesion. 19. The contracts currently used in California are substantially similar to the Agreements used in Illinois and elsewhere. The Agreement provides, on the front page – the only page that the subscriber is asked to sign -- a fixed price for the purchase or an alarm and monitoring service for a fixed contract term. The Agreements generally provide that the “initial term” of the residential Agreement shall be two or three years. After the expiration of the initial term, the contract provides that service continues automatically on a month to month basis, with a consumer retaining the right to terminate the contract upon 30 days’ written notice. 20. Upon information and belief, ADT’s contracts consist of several pages, only the first page of which is required to be signed. The first page of the contract sets forth the services to be provided and the total monthly service charge for burglary monitoring and related monitoring services. The total amount of fees due each month for services is handwritten in the space provided. This form also specifies the equipment to be installed and prices for that equipment. 21. Upon information and belief, none of the contracts indicate the sum total for all payments to be made during the initial term of the contract. 22. The contracts between ADT and consumers for burglary and monitoring services, to the extent that they require more than four installment payments, are retail installment contracts as defined by the Truth in Lending Act (TILA). 23. TILA requires that the total of all payments, or the total cash price of the goods or services purchased, be disclosed on any retail installment contract. 24. Moreover, within the boiler plate of the Agreement, Defendant unilaterally reserves the right to increase its monthly monitoring rate upon notice to its customers at any time after the first year of service. This provision is buried within the contract and does not require signature on the page in which it appears, or require other acknowledgement. It is this provision upon which Defendant relies to regularly and uniformly increase rates upon its customers after having locked them into a multi-year contract purporting to provide a fixed monthly monitoring fee. 25. Defendant’s practices do not even comply with their own contract because they do not uniformly provide notice of rate increases. The contract allows customers to challenge any fee increase within 30 days of notice of the increase. However, on information and belief, ADT routinely increases its customers’ rates without any notice whatsoever, expecting consumers to overlook the increase because it simply appears as a (typically small) increased charge on their bills. 26. ADT does not disclose, at the time a consumer signs the direct contract with ADT, the amount by which the service charge will increase, when it will increase, nor the increase in the total amount due over the initial term. 27. Because of the manner in which the price for the monthly service charge is presented on the ADT contract form, reasonable consumers entering into such contracts are likely to be deceived as to the true cost of the service during the initial contract term. Furthermore, because ADT does not provide notice of fee increases even after the initial contract period, reasonable consumers may not become aware of the fee increase in sufficient time to challenge it or change providers without incurring additional costs. 28. Because Defendant fails to disclose the sum total of all required installment payments due during the initial and extension terms of its contracts, and deceptively presents the contract rate and cost information to consumers, its acts and practices violate TILA and the state consumer protection laws set forth herein. Early Termination Fees 29. Defendant’s Agreement includes, as a term and condition of service, a purported liquidated damages clause that requires subscribers to pay an early termination fee (“ETF”) of 75% of the remaining balance of the contract amount, if for any reason they seek to terminate service before the expiration of the contract period, which is typically two or three years. 30. Some forms of ADT’s contracts provides for a flat fee of $450 to ADT if the consumer terminates the contract at any time during the first year of the initial term and $200 to ADT if the consumer terminates at any time during the second of the two years of the initial term. Thus, a consumer who terminates in the eleventh month must pay the same ETF as the consumer who terminates in the second month. 31. Furthermore, the customer must pay the ETF even if cancellation is the result of non-existent, poor or otherwise inadequate service. 32. None of the versions of the ETF described herein provide a reasonable measure of the anticipated or actual loss, if any, that the termination causes Defendant. Moreover, the actual loss occasioned by termination is readily ascertainable. 33. The ETF is not designed to compensate Defendant for damages, if any, arising from the early termination, but rather is designed to serve as a disincentive for customers to switch to competing services in the event that they become dissatisfied with the services provided by Defendant. 34. If and to the extent that Defendant suffers any damage upon early termination of a customer’s contract, it is neither impractical nor extremely difficult to measure or estimate the actual damage. Further, if and to the extent Defendant suffers any damage upon early termination of a service contract, the ETF of 75% of the contract amount due and/or the flat fee ETFs are not a reasonable measure or estimation of such damages. 35. In addition to deterring customers from entering into contracts with competing service providers, another purpose of the ETF may be, in some instances, to recoup alarm equipment costs. 36. If that is the case, Defendant is disguising a fee to recover equipment costs and prevent customer defection as a liquidated damages clause, which is an illegal penalty when damages are readily calculable, as they are here, and when the charge bears no reasonable relationship to the anticipated harm in the even of a breach by the other party. The ETF is neither designed nor intended to compensate Defendant for any damages arising from the termination, but has the effect of locking in subscribers and discouraging them from switching to competing providers. 37. Defendant’s ETF stifles competition in the alarm services industry by preventing consumers from freely shopping for the best provider. 38. The ETF is an illegal and void penalty provision that constitutes an unjust, unconscionable, unlawful, unfair and deceptive practice under applicable law. 39. Furthermore, Plaintiffs are informed and believe that any request for a change in service to a new location or to the scope of services provided, can only be granted with a renewal of the initial contract term, thereby extending the service contract an additional two or three years as of the date of the change. This required extension further discourages Plaintiffs and members of the ETF Class from exploring other service options, changing their service to obtain lower prices or otherwise modifying their plan because it reinstates early termination penalties. 40. Plaintiffs are informed and believe that Defendant’s customers are locked into service agreements beyond the period at which Defendant no longer needs to “recover” alleged equipment costs. 41. Plaintiffs are informed and believe that the early termination penalty provisions have permitted Defendant to collect revenues and generate enormous profits as a result of: (a) the payment of early termination penalties; and (b) the revenue generated by tethering Plaintiffs to service for at least the original contract period and, in many cases, for additional months or years. FACTS RELATING TO NAMED PLAINTIFFS 42. Plaintiff Emily Hogan entered into an Agreement with Defendant in July 2008. Her initial quarterly contract rate was $140.97 per month. Defendant unilaterally increased her rate, without prior notice, in August 2011. Defendant again unilaterally increased her rate in March of 2012. Emily Hogan’s Agreement requires notification of any rate increase. The contract provides that Ms. Hogan would have the right to challenge, in writing, any rate increase within 30 days of notice of the increase. The contract further provides that ADT may then agree to waive the increase however, if ADT does not do so, Ms. Hogan would have to provide 30 days’ notice of termination. 43. This provision provides another disguised penalty fee for ADT. If ADT does not waive its increased fee, a customer would be charged that fee for at least another month or two before ADT would allow them to terminate. 44. Plaintiff Pamela Rubeo entered into an Agreement with Defendant in March 2011. Her home was burglarized in September 2011, despite the fact that her alarm system was activated that morning. After reporting the burglary, Rubeo was advised by ADT that the alarm she had purchased from Protect Your Home, an ADT Authorized Dealer, was obsolete and was not being sold by ADT. Because Rubeo had not realized that the alarm they purchased could so easily be bypassed, she elected to terminate her relationship with ADT and its authorized dealer. She notified ADT and Protect Your Home in writing and sought to cancel her contract without penalty. Despite being advised that ADT would not pursue an ETF penalty, she was advised months later by the Dealer that an ETF would be applied, and she was subsequently billed $743.19 for early termination of her contract. After having been burglarized and lost thousands of dollars worth of possessions, she was now being penalized by the very company that was supposed to protect her home in the first place. Because she did not want to have this wrongful bill negatively impact her credit, she has been making payments toward a reduced amount that ADT and its agent, Protect Your Home, agreed to accept. 45. Plaintiff is entitled to recoupment of the ETF payments that have been made because the ETF is an illegal and unenforceable penalty. CLASS ACTION ALLEGATIONS 46. Plaintiffs bring all claims herein as class claims pursuant to Fed. R. Civ. P. 23. The requirements of Fed. R. Civ. P. 23(a), (b)(2) and (b)(3) are met with respect to the classes defined below (collectively “ETF Class” and “Increased Rate Class”), of which Plaintiffs are members. Class A is the ETF Class and consists of all current and former consumer subscribers of Defendant’s alarm monitoring services in the United States who have been charged or are subject to an ETF or other fee related to the cancellation of service. Class B is the Increased Fee Class that consists of all current and former consumer subscribers of Defendant’s alarm monitoring services in the United States who have been charged or are subject to a fee increase which fee was not specifically disclosed prior to the provision of services subject to such increased fee. 47. Plaintiffs also seek to represent subclasses defined as: (i) all current and former consumer subscribers of Defendant’s alarm monitoring services in California and Illinois who have been charged or are subject to an ETF or other fee related to the cancellation of service; and (ii) all current and former consumer subscribers of Defendant’s alarm monitoring services in California and Illinois who have been charged or are subject to a fee increase which fee was not specifically disclosed prior to the provision of services subject to such increased fee. 48. Excluded from the Classes are members of the judiciary, Defendant, any entity in which it has a controlling interest, and officers and directors and the members of their immediate families. Plaintiffs specifically reserve the right to amend the Classes after further investigation and discovery. 49. At this time, Plaintiffs do not know the exact size of the Classes; however, due to the nature of the trade and commerce involved, Plaintiffs believe the Class Members are so numerous that joinder of all members is impracticable. The number of class members can be determined through discovery of Defendant’s records. 50. This action involves questions of law and fact common to Plaintiff and all members of the Class, which include the following: (a) Whether Defendant’s Agreement is a retail installment contract; (b) Whether Defendant’s Agreement is governed by TILA, and if so whether the requirements of TILA were met; (c) Whether Defendant breached its Agreement by failing to provide advance notice to its customers of fee increases; (d) Whether the ETF is an unlawful penalty; (e) Whether Defendant charged Class members ETFs; (f) Whether Defendant’s conduct constitutes deceptive, unfair and/or oppressive conduct; (g) Whether Defendant is/was unjustly enriched; (h) Whether Defendant intended the ETF to restrict Class members’ ability to switch providers or subsidize the cost of alarm systems purchased by Plaintiffs and the Class from Defendant; (i) Whether Declaratory Relief is appropriate; and (j) Whether Plaintiffs and the Class have been damaged, and, if so the proper measure of damages. 51. These and other questions of law and/or fact are common to the Class and predominate over any questions affecting only individual Class members. 52. The claims of the named Plaintiffs are typical of the claims of the proposed Classes, and Plaintiffs will fairly and adequately protect the interests of the Classes and have no interests adverse to, or which directly conflict with, the interests of the other members of the Classes. 53. Plaintiffs have engaged the services of counsel who are experienced in complex class litigation, who will adequately prosecute this action, and who will assert and protect the rights of and otherwise represent Plaintiffs and the absent Class Members. The Prerequisites of Rule 23(b)(2) are Satisfied 54. The prerequisites to maintaining a class action for injunctive and equitable relief exist as Defendant has acted or refused to act on grounds generally applicable to the Classes thereby making appropriate final injunctive and equitable relief with respect to the Classes as a whole. 55. The prosecution of separate actions by members of the Classes would create a risk of establishing incompatible standards of conduct for Defendant. 56. Defendant’s actions are generally applicable to the Classes as a whole, and Plaintiffs seek, inter alia, equitable remedies with respect to the Classes as a whole. 57. Defendant’s systemic policy and practice makes declaratory relief with respect to the Classes as a whole appropriate. The Prerequisites of Rule 23(b)(3) are Satisfied 58. The common questions of law and fact enumerated above predominate over questions affecting only individual members of the Classes, and a class action is the superior method for fair and efficient adjudication of this controversy. The likelihood that individual members of the Classes will prosecute separate actions is remote due to the extensive time and considerable expense necessary to conduct such litigation, especially in view of the relatively modest amount of monetary, injunctive and equitable relief at issue for each individual member of the Classes. This action will be prosecuted in a fashion to ensure the Court’s able management of this case as a class action on behalf of the classes identified above. COUNT I Violation of the Unfair Competition Law, California Business & Professions Code Sections 17200, et seq. (California Subclass only) 59. Plaintiffs incorporate the above allegations by reference as though fully set forth herein. 60. Plaintiff Hogan brings this claim individually and on behalf of the California Subclass members, as defined above. 61. The acts and practices engaged in by Defendant and described herein constitute unlawful, unfair, and fraudulent business practices in that they impose ETFs and cancellation fees that are unreasonable, invalid and unfair because they are not reasonably related to the loss or damage suffered by ADT. 62. Defendant’s actions are also unlawful, unfair and/or fraudulent in that they: (i) fail to adequately disclose material information including the ETFs and cancellation provisions of their contracts; (ii) fail to adequately disclose material information including that ADT reserves the right to unilaterally increase its fees at any time; (ii) fails to adequately disclose that contract terms may be required to be extended (or an ETF applied) if a customer moves or changes the terms of service prior to the expiration of his/her initial contract term; (iii) includes unconscionable and unenforceable terms and conditions in its form contracts that Class members never accepted or otherwise agreed to; (iv) implements an ETF and cancellation fee for the purpose of retaining customers; (vi) fails to provide full disclosure at the inception of the contract period of amounts due under the contract, including amounts due under any proposed fee increases; and (vii) fails to provide advance notice of any fee increases. 63. Defendant intended or consciously disregarded that Plaintiff Hogan and the California Subclass members would rely on its omissions, misrepresentations, and practices so that customers would become enrolled and face fees if they cancelled services for any reason, including that the services provided were inadequate or failed of their essential purpose. 64. Pursuant to Cal. Bus. & Prof. Code Section 17203, Plaintiff Hogan and the California Subclass members are therefore entitled to equitable relief, including restitution of all monies paid to ADT by the imposition of the ETF and cancellation fees and unauthorized fee increases, disgorgement of all profits accruing to ADT because of its unlawful, unfair and fraudulent business practices, a permanent injunction enjoining ADT from its unlawful, unfair and fraudulent business activities as alleged herein, and appropriate declaratory relief as described herein. COUNT II Violation of Consumers Legal Remedies Act, California Civil Code Sections 1750, et seq. (California Subclass Only) 65. Plaintiffs incorporate the above allegations by reference as though fully set forth herein. 66. Plaintiff Hogan brings this claim individually and on behalf of the California Subclass members. 67. Defendant is a “person” within the meaning of Civil Code Sections 1761(c) and 1770, and provides “services” within the meaning of Civil Code Section 1761(b) and 1770. Defendant’s customers, including Plaintiff Hogan and the California Subclass members, are “consumers” within the meaning of Civil Code Section 1761(d) and 1770. 68. Defendant violated Section 1770(a)(5)’s proscription against representing that goods or services have sponsorship, approval, characteristics, ingredients, uses, benefits or quantities that they do not have by failing to adequately disclose the fees to be assessed under the contracts, including monthly fees, ETFs and cancellation fees, and by assessing the related fees against Plaintiff Hogan and the California Subclass members. 69. Defendant violated Section 1770(a)(9)’s proscription against advertising goods or services with the intent not to sell them as advertised by failing to provide advance notice of fee increases as required by its contract and by failing to adequately disclose the fees to be assessed under the contracts, including monthly fees, ETFs and cancellation fees, and by assessing the related fees against Plaintiff Hogan and the California Subclass members. 70. Defendant violated Section 1770(a)(14)’s proscription against representing that a transaction confers or involves rights, remedies or obligations that it does not have or involve, or which are prohibited by law, including by failing to adequately disclose the fees to be assessed under the contracts, including monthly fees, ETFs and cancellation fees, and by assessing the related fees against Plaintiff Hogan and the California Subclass members. 71. Defendant violated Section 1770(a)(19) by inserting unconscionable provisions in the Agreement, including the ETF and other clauses that limit ADT’s liability for its own intentional misconduct, that purport to limit the statutes of limitation under which consumers can bring suit for breach of the Agreement and other claims, and that allow ADT to unilaterally increase fees. 72. Defendant has a duty to disclose all monthly fees and charges to be assessed during the contract period prior to completing the transaction which triggers these contractual obligations. ADT failed to do so. 73. The facts concealed or inadequately disclosed by Defendant were material, in that a reasonable person would have considered them important in deciding whether or not to subscribe to ADT’s services. 74. Defendant’s concealment and deceptive practices, in violation of the CLRA, were designed to induce Plaintiff Hogan and the California Subclass members to subscribe to ADT’s services. 75. Defendant intended to do the act that was deceptive and/or fraudulent, to market and sell ADT services without disclosing the material terms of service described herein, and by omitting to advise customers of the conditions under which their contracts would be extended and additional fees assessed. 76. Plaintiff Hogan and the California Subclass members suffered actual damages as a direct result of Defendant’s concealment and/or omissions. 77. To this day, ADT continues to violate the CLRA by assessing unreasonable ETF’s and cancellation fees and failing to disclose fee increases prior to their assessment or prior to entering into a contract for service. 78. Plaintiff Hogan has complied with California Civil Code Section 1782(a) by serving a preliminary notice before filing a complaint for damages under the Consumers Legal Remedies Act, Cal. Civil Code Section 1750, et seq. 79. Defendant has failed to remedy its conduct as demanded in Plaintiffs’s preliminary notices. 80. Pursuant to the provisions of Cal. Civ. Code Section 1780, Plaintiff Hogan on behalf of herself and the California Subclass members seek injunctive relief, restitution, compensatory and punitive damages pursuant to Cal. Civil Code Sections 1780, 1782(b) as requested herein, and any other relief this Court deems appropriate. COUNT III Violation of California Civil Code Section 1671 (California Subclass Only) 81. Plaintiffs incorporate the above allegations by reference as though fully set forth herein. 82. Plaintiff Hogan brings this claim individually and on behalf of the California Subclass members. 83. It is neither impractical nor extremely difficult for ADT to determine the actual amount of damages occasioned by a customer’s early termination of the purported Agreement. 84. ADT’s ETFs bear no reasonable relationship to the actual costs incurred by ADT when customers cancel their service. Rather, the ETFs are intended as a penalty to dissuade Class members from cancelling ADT’s service. 85. Based on the foregoing, the ETF is an invalid liquidated damages provision and imposition of the ETF violated Cal. Civil Code Section 1671(d) and is unlawful, void and unenforceable under this statute. 86. The California Subclass members have suffered harm as a proximate result of the violations of law and wrongful conduct of ADT as alleged herein. Pursuant to Cal. Civil Code Section 1671(d), Plaintiff Hogan seeks an order of this Court declaring the ETF contained in the Agreement void and preliminarily and permanently enjoining ADT from further enforcement and collection of ETFs as alleged herein. 87. Plaintiff Hogan also seeks an order requiring ADT to immediately cease its unlawful practices; make full restitution of all money wrongfully obtained; and disgorge all ill-gotten revenues and/or profits. COUNT IV Violation of the Illinois Consumer Fraud and Deceptive Business Practices Act and Similar Consumer Protection Statutes in Other States (Illinois and Non-California Class) 88. Plaintiffs incorporate the above allegations by reference as though fully set forth herein. 89. Plaintiffs bring this claim individually and on behalf of the Illinois Subclass and all Non-California Class members. 90. At all times relevant hereto there was in full force and effect the Illinois Consumer Fraud and Deceptive Business Practices Act, 815 ILCS 505/1 et. seq. (the “Act”). Similar statutes, identical in their material respects, are in effect in most other jurisdictions within the United States1. 91. Section 2 of the Act provides in relevant part as follows: Unfair methods of competition and unfair or deceptive acts or practices, including but not limited to the use or employment of any deceptive, fraud, false pretense, false promise, misrepresentation or the concealment, suppression or omission of any material fact, with intent that others rely upon the concealment, suppression or omission of such material fact, or the use or employment of any practice described in Section 2 of the “Uniform Deceptive Trade Practices Act,” approved August 5, 1965, in the conduct of any trade or commerce are hereby declared unlawful whether any person has in fact been misled, deceived or damaged thereby. 815 ILCS 505/2 (footnotes omitted). 92. Plaintiffs and other members of the Class, as subscribers of ADT’s services, are consumers within the meaning of the Act and similar consumer fraud acts given that Defendant’s business activities involve trade or commerce, are 1 The consumer fraud claims of Pamela Rubeo and absent class members who are current or former subscribers of ADT’s services in Illinois are brought under the Act. The consumer fraud claims of absent class members who are current or former subscribers of ADT’s services in states other than California are brought under the consumer protection statute(s) of their respective states of subscription. addressed to the market generally and otherwise implicate consumer protection concerns. 93. As detailed above, Defendant, failed to disclose material information including: (i) the fees to be assessed to consumers, including any increases of the monthly fees to be assessed during the initial contract term or in advance of any contract extensions; (ii) that moving or changing service during the contract term may result in extending the original contractual obligation by an additional two or three years or trigger an assessment of an ETF penalty. 94. Defendant used unconscionable commercial practices, deception, fraud, false promise and misrepresentation by: (i) imposing an ETF and cancellation fees that are invalid and unfair and hence a penalty, and representing that such amounts are due and owed; (ii) charging ETF’s and cancellation fees that are not reasonably related to the loss or damage suffered by ADT; including unconscionable and unenforceable terms and conditions in the Agreement; and (iii) implementing an ETF for the purpose of retaining customers. 95. The imposition of an ETF is deceptive because ADT describes it as a liquidated damages clause and states that its damages are difficult or impracticable to calculate when, in fact, it is a charge intended to tether the customer to Defendant and/or recover the cost of equipment. ADT’s damages, if any, are in fact quite simple to calculate and/or recover. 96. The imposition of an ETF is unfair because it is imposed even when ADT does not suffer any damages from a class member’s early cancellation, such as when the alarm equipment was not provided by ADT and no further monitoring is to take place. 97. The ETF is an illegal penalty and is unfair because it offends public policy; is so oppressive that the consumer has little alternative but to submit (e.g. Defendant turns delinquent accounts over to collections and negatively impacts consumers’ credit history); and causes consumers substantial injury. 98. Defendant’s unilateral fee increases are unfair because Defendant does not properly disclose the full amount of contract fees its customers will be required to pay in the initial contract document. 99. Defendant’s unilateral fee increase is also unfair and deceptive because its reservation of the right to unilaterally increase fees is buried in a boilerplate contract of adhesion where it is not signed or attested to. The first page of the contract is the only page that is signed and it specifically refers to other provisions of the contract, including those in which ADT purports to limit its own liability, but this provision is not referenced. 100. Defendant’s unilateral fee increase is also invalid because it violates TILA. 101. Defendant intended or consciously disregarded that Plaintiffs and absent Class members would rely on its omissions, misrepresentations and practices so that customers would enroll with ADT and face increased fees while under contract and fees if they cancelled service. 102. By the conduct described herein, ADT has engaged in unfair methods of competition, unconscionable acts or practices, and unfair or deceptive acts or practices in the conduct of trade or commerce. 103. The representations made by ADT were likely to deceive reasonable consumers and a reasonable consumer would have relied on those representations and omissions. 104. Had ADT disclosed all material information regarding its services, Plaintiff and the non-California Class members would not have subscribed to ADT’s services. 105. Plaintiff Rubeo and the non-California Class members suffered damages as a proximate result of the unfair acts or practices of Defendant alleged herein. Defendant’s misrepresentations and/or omissions of material fact were done knowingly, intentionally, willfully or with reckless disregard for the consequences of its actions. COUNT V Declaratory Relief Pursuant to 28 U.S.C. Section 2201 106. Plaintiffs incorporate the above allegations by reference as though fully set forth herein. 107. Plaintiffs bring this claim individually and on behalf of the Class members. 108. There is an actual controversy between ADT and the Classes concerning the enforceability of the Unilateral Price Increase and ETF and cancellation provisions contained in the customer service agreements to which they are all parties. 109. Pursuant to 28 U.S.C. Section 2201 this Court may “declare the rights and legal relations of any interested party seeking such declaration, whether or not further relief is or could be sought.” 110. Plaintiffs are interested parties who seek declarations of their rights and legal relations vis-à-vis ADT with regard to the Unilateral Price Increase and ETF and cancellation provisions contained in the customer service agreements to which they are all parties. 111. An actual controversy has arisen and now exists between Plaintiffs and Defendant because Plaintiffs contend and ADT denies that: (i) the Unilateral Price Increase and ETF and cancellation provisions contained in the customer service agreements constitute unlawful, unfair and/or deceptive business practices; (ii) the ETF and cancellation provisions are invalid liquidated damages clauses and are therefore void; (iii) the Agreements are credit arrangements governed by TILA and ADT’s failure to accurately disclose the fees to be paid by Class members in advance of providing services rendered for those fees violates TILA. 112. Plaintiffs and Class members who were charged and paid Unilateral Price Increases and ETF and cancellation fees have been harmed because they paid a charge which was not legally due and owing. 113. Plaintiffs and Class members who were charged and who did not pay ADT have also been harmed because their credit has been damaged due to ADT’s reporting of a debt that is due and owing. 114. A declaration of rights and responsibilities is also necessary for parties who have not been charged these unlawful fees but who are under contract with ADT and susceptible to imposition of these unlawful fees and price increases. COUNT VI Violation of the Truth in Lending Act (15 U.S.C. § 1601 et seq.) 115. Plaintiffs incorporate the above allegations by reference as though fully set forth herein. 116. On information and belief, most if not all residential contracts with ADT require more than four installment payments during the initial term of each contract. 117. These transactions are credit sales pursuant to 15 U.S.C. § 1602(g) and 12 C.F.R . § 226.2(a)(16). 118. Pursuant to 15 U.S.C. § 1638 (a)(6) and 12 C.F.R . § 226.18(g), ADT is required to disclose on its contracts with consumers the total sale price (cash price, additional charges and finance charges, if any) using that term, and a descriptive explanation. 119. ADT is also required to disclose any dollar or percentage charge that may be imposed before maturity due to a late payment. ADT is further required to disclose that the consumer should refer to the contract for information about nonpayment and default. 120. These disclosures must be made clearly and conspicuously in writing, grouped together with no extraneous information. Defendant has failed to make the appropriate disclosures. 121. ADT intended that Plaintiffs rely upon ADT’s disclosures (or lack of appropriate disclosures) and Plaintiffs did so rely. 122. As a result, Plaintiffs have sustained actual damages and are entitled to statutory damages for non-compliance with TILA. COUNT VII Unjust Enrichment 123. Plaintiffs incorporates the above allegations by reference as though fully set forth herein. 124. Plaintiffs brings this claim individually and on behalf of the Class. 125. Defendant received and retained a benefit conferred by Plaintiffs and Class Members at their expense through imposition of Unilateral Price Increases and ETF and cancellation fees. 126. ADT has benefited unjustly at Plaintiffs’ and Class members’ expense, which in equity and good conscience ADT should not be permitted to retain. 127. Defendant has been unjustly enriched in retaining the revenues derived from Class members’ purchases of the Treatment, which retention of such revenues under these circumstances is unjust and inequitable because ADT’s ETF and cancellation provisions are illegal penalties, are not based upon any reasonable assessment of ADT’s damages upon a customer’s breach, are imposed when ADT itself fails to provide adequate equipment and service under the contract or under other circumstances that do not constitute a customer breach, and because ADT’s Unilateral Price Increases are not disclosed at the time of contracting or prior to the receipt of services subject to the purported fee and are therefore violative of TILA and consumer protection laws intended to protect customers from deceptive and/or fraudulent practices. WHEREFORE, Plaintiffs, individually and on behalf of the Class of Persons described herein, themselves and all others similarly situated, pray for the following relief: A. An Order certifying the Classes as defined above; B. Designating Plaintiffs as representatives of the Class and their counsel as Class counsel; C. Entering judgment in favor of Plaintiffs and the Classes and against ADT; D. A declaration that the early termination fee and cancellation provisions are unlawful penalties and violate the consumer fraud laws asserted herein; E. A declaration that the contracts are retail installment contracts governed by TILA and that Defendant failed to properly comply with TILA in that, among other things, its unilateral price increases were not properly disclosed prior to the inception of a contract term. F. Preliminary and permanent injunctive relief enjoining Defendant from engaging in all deceptive, unjust and unreasonable practices described herein; G. Awarding Plaintiffs and the Class members their individual damages, statutory damages and attorneys’ fees and allowing costs, including interest thereon; and H. Such other and further relief as the Court deems appropriate. DEMAND FOR JURY TRIAL Plaintiff hereby demands trial of her claims by jury to the extent authorized by law. Dated: December 10, 2012 Respectfully submitted, BURSOR & FISHER, P.A By: L. Timothy Fisher L. Timothy Fisher (State Bar No. 191626) Sarah N. Westcot (State Bar No. 264916) 1990 North California Boulevard, Suite 940 Walnut Creek, CA 94596 Telephone: (925) 300-4455 Facsimile: (925) 407-2700 E-Mail: [email protected] [email protected] MORGAN & MORGAN, P.C. Peter Safirstein Elizabeth S. Metcalf Five Penn Plaza, 23rd Fl. New York, NY 10001 Telephone: (212) 564-1637 Facsimile: (212) 564-1807 Email: [email protected] [email protected] MORGAN & MORGAN, P.C. Christopher S. Polaszek One Tampa City Center 201 N. Franklin St., 7th Fl. Tampa, FL 33602 Telephone: (813) 314-6484 Facsimile: (813) 222-2406 Email: [email protected] LAW OFFICE OF JANA EISINGER, PLLC Jana Eisinger 11 West Prospect Avenue Mount Vernon, New York 10550 Telephone: (914) 418-4111 Facsimile: (914) 455-0213 Email: [email protected], Attorneys for Plaintiff
securities
A0Zn_YgBF5pVm5zYXf9u
UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK XUECHUN LI, Individually and On Behalf of All Others Similarly Situated, Plaintiff, vs. Civil Action: CLASS ACTION COMPLAINT FOR VIOLATIONS OF THE FEDERAL SECURITIES LAWS JURY TRIAL DEMANDED GRIDSUM HOLDING INC., GUOSHENG WI, PENG ZHANG, GOLDMAN SACHS (ASIA) L.L.C., CITIGROUP GLOBAL MARKETS INC. and STIFEL, NICOLAUS & COMPANY INCORPORATED, Defendants. Plaintiff (“Plaintiff”), individually and on behalf of all other persons similarly situated, by his undersigned attorneys, for his complaint against Defendants, alleges the following based upon personal knowledge as to himself and his own acts, and information and belief as to all other matters, based upon, inter alia, the investigation conducted by and through his attorneys, which included, among other things, a review of Defendants’ public documents, United States Securities and Exchange Commission (“SEC”) filings, wire and press releases published by and regarding Gridsum Holding Inc. (“Gridsum” or the “Company”), analysts’ reports and advisories about the Company, and information readily obtainable on the Internet. Plaintiff believes that substantial evidentiary support will exist for the allegations set forth herein after a reasonable opportunity for discovery. NATURE OF THE ACTION 1. This is a federal securities class action on behalf of a class consisting of all persons other than Defendants who purchased or otherwise acquired Gridsum securities between September 22, 2016 through April 20, 2018, both dates inclusive (the “Class Period”), seeking to recover damages caused by Defendants’ violations of the federal securities laws and to pursue remedies under Sections 10(b) and 20(a) of the Securities Exchange Act of 1934 (the “Exchange Act”) and Rule 10b-5 promulgated thereunder and violations of Sections 11 and 15 of the Securities Act of 1933 (the “Securities Act”), against the Company, certain of its top officials and the Underwriter Defendants (defined below). 2. Gridsum Holding, Inc. is a holding company that designs and develops sophisticated data analysis software for multinational and domestic enterprises and government agencies in China. The Company offers software that allows customers to collect and analyze information that is collected, indexed, and stored in an organized manner. 3. Founded in 2005, Gridsum is headquartered in Beijing, China, and its American Depositary Shares (“ADSs”) trade on the NASDAQ Global Select Market (“NASDAQ”) under the ticker symbol “GSUM.” 4. In the Company’s initial public offer (the “IPO”) documents and throughout the Class Period, Defendants made materially false and misleading statements regarding the Company’s business, operational and compliance policies. Specifically, Defendants made false and/or misleading statements and/or failed to disclose that: (i) Gridsum lacked effective internal control over financial reporting; (ii) consequently, Gridsum’s financial statements were inaccurate and misleading, and did not fairly present, in all material respects, the financial condition and results of operations of the Company; and (iii) as a result of the foregoing, Gridsum’s public statements were materially false and misleading at all relevant times. 5. On April 23, 2018, Gridsum issued a press release entitled “Gridsum Reports Suspension of Audit Report on Financial Statements,” announcing that its “audit report for the 2 Company’s financial statements for the year ended December 31, 2016 should no longer be relied upon.” According to the press release, Gridsum’s auditor identified certain issues in conducting its audit of Gridsum’s financial results for the year ended December 31, 2017. Those issues related to “certain revenue recognition, cash flow, cost, expense items, and their underlying documentation which [the auditor] had previously raised” with Gridsum. JURISDICTION AND VENUE 6. The claims asserted herein arise under and pursuant to §§ 10(b) and 20(a) of the Exchange Act (15 U.S.C. §§ 78j(b) and 78t(a)) and Rule 10b-5 promulgated thereunder by the SEC (17 C.F.R. §240.10b-5) and Sections 11 and 15 of the Securities Act (15 U.S.C. § 77k and § 77o, respectively). 7. This Court has jurisdiction over the subject matter of this action pursuant to 28 U.S.C. §§ 1331, Section 27 of the Exchange Act, and Section 22 of the Securities Act (15 U.S.C. 8. Venue is properly laid in this District pursuant to Section 27 of the Exchange Act, Section 22 of the Securities Act (15 U.S.C. § 77v) and 28 U.S.C. §1391(b). Gridsum’s ADSs trades under the NASDAQ, located within this District. 9. In connection with the acts, conduct and other wrongs alleged in this Complaint, Defendants, directly or indirectly, used the means and instrumentalities of interstate commerce, including but not limited to, the United States mail, interstate telephone communications and the facilities of the national securities exchange. 3 PARTIES 10. Plaintiff, as set forth in the attached Certification, acquired Gridsum securities traceable to the Company’s IPO and at artificially inflated prices during the Class Period and was damaged upon the revelation of the alleged corrective disclosures. 11. Defendant Gridsum is headquartered in China, with principal executive offices located at Jade Palace Hotel Office Building, 76 Zhichun Road Haidian District, 8th Floor, Beijing, China 100086. Gridsum’s ADRs trade on the NASDAQ under the ticker symbol “GSUM.” 12. Defendant Guosheng Qi (“Qi”) founded and has served at all relevant times as the Company’s Chief Executive Officer (“CEO”) and Chairman. Defendant Qi signed the Company’s Registration Statement. 13. Defendant (Michael) Peng Zhang (“Zhang”) has served as the Company’s Chief Financial Officer (“CFO”) since February 2014. Defendant Zhang signed the Company’s Registration Statement. 14. Defendant Goldman Sachs (Asia) L.L.C. (“Goldman Sachs”) served as an underwriter to Gridsum in connection with the Offering. Goldman beneficially owns 10% or more of our ordinary shares of the Company. 15. Defendant Citigroup Global Markets Inc. (“Citigroup”) served as an underwriter to Gridsum in connection with the Offering. 16. Defendant Stifel, Nicolaus & Company, Incorporated (“Stifel”) served as an underwriter to Gridsum in connection with the Offering. 17. Defendants referenced above in ¶¶ 12-13 are sometimes referred to herein as the “Individual Defendants.” 4 18. Defendants referenced above in ¶¶ 14-16 are sometimes referred to herein as the “Underwriter Defendants.” SUBSTANTIVE ALLEGATIONS 19. On September 21, 2016, the Company filed with the SEC a Form F-1 Registration Statement which offered 6,521,740 American depositary shares of Gridsum American Depositary Shares. The Form F-1 provided Gridsum shareholders with summary consolidated statements of operations data for the six months ended June 30, 2015 and 2016, and summary consolidated balance sheet data as of June 30, 2016, which was derived from the Company’s unaudited interim consolidated financial statements. The unaudited interim consolidated financial statements were prepared on the same basis as the Company’s audited consolidated financial statements and include all adjustments, consisting of normal and recurring adjustments, that the Company consider necessary for a fair statement of our financial position and operating results for the periods presented. 20. The Form F-1 Registration statement proved in relevant part: You should read this Summary Consolidated Financial Data section together with our consolidated financial statements and the related notes and "Management's Discussion and Analysis of Financial Condition and Results of Operations" included elsewhere in this prospectus. Our consolidated financial statements are prepared in accordance with U.S. GAAP. Our historical results are not necessarily indicative of results expected for future periods. 5 21. On September 22, 2016, the Company filed with the SEC a prospectus offering Gridsum ADSs at $13.00: 6 22. The Company’s offering material contained summary consolidated statements of operations data for the six months ended June 30, 2015 and 2016, and summary consolidated balance sheet data as of June 30, 2016. 23. The Company’s offering material stated in relevant part: We have grown rapidly in recent periods, with net revenues in 2013, 2014 and 2015 of RMB62.5 million, RMB124.5 million and RMB234.8 million (US$35.3 million), respectively, representing year-over-year growth of 99% and 89%, respectively, and net revenues in the six months ended June 30, 2015 and 2016 of RMB84.6 million and RMB148.1 million (US$22.3 million), respectively, representing period-over-period growth of 75%. We have continued to make expenditures and investments, including in our technologies, personnel, sales and marketing, infrastructure and operations, and incurred net losses of RMB30.7 million, RMB37.3 million, RMB48.8 million (US$7.3 million) and RMB29.7 million (US$4.5 million) in 2013, 2014, 2015 and the six months ended June 30, 2016, respectively. Our customers increased in number from 141 in 2013 to 211 in 2014 and 307 in 2015, and over the same period, our average customer contribution increased 33% and 30% year over year. We enjoy high customer loyalty and revenue retention, with 168%, 116% and 138% revenue retention rates in 2013, 2014 and 2015, respectively. We calculate average customer contribution by dividing total net revenues in a period by total number of customers in the same period. Our revenue retention rate consists of aggregate net revenues from all customers in the prior period that remain customers in the current period, divided by total net revenues from all customers in that prior period. 24. On March 15, 2017, the Company issued a press release entitled “Gridsum Reports Unaudited Fourth Quarter and Full Year 2016 Financial Results.” It was in this press release that the Company stated: BEIJING, March 15, 2017 (GLOBE NEWSWIRE) — Gridsum Holding Inc. (“Gridsum” or the “Company”) (NASDAQ: GSUM), a leading provider of cloud- based data analytics solutions in China, today reported its unaudited financial results for the fourth quarter and full year ended December 31, 2016. The Company will hold a conference call at 8:30 p.m. Eastern Time on March 15, 2017, or 8:30 a.m. Beijing Time on March 16, 2017. Dial-in details are provided at the end of this release. Fourth Quarter 2016 Financial Highlights • Net revenues increased by 66.7% to RMB153.5 million (US$22.1 million) from RMB92.1 million in the comparable period in 2015, driven by 62.7% 7 growth in Enterprise revenues and 116.4% increase in e-Government and other revenues. • Gross profit increased by 70.0% to RMB131.7 million (US$19.0 million) from RMB77.5 million in the comparable period in 2015. • Income from operations increased by 133.2% to RMB7.3 million (US$1.0 million) from RMB3.1 million in the comparable period in 2015. Full Year 2016 Financial Highlights • Net revenues increased by 70.4% to RMB400.3 million (US$57.6 million) from RMB234.8 million in the prior year, driven by 68.1% growth in Enterprise revenues and 101.6% increase in e-Government and other revenues. • Gross profit increased by 73.7% to RMB346.8 million (US$49.9 million) from RMB199.6 million in the prior year. • Loss from operations narrowed by 19.5% to RMB36.8 million (US$5.3 million) from RMB45.7 million in the prior year. “We are delighted to report another quarter of solid growth in both our financial and operating performance,” stated Mr. Guosheng Qi, Chief Executive Officer of Gridsum. “Our topline continued to witness significant momentum in the quarter with revenues exceeding our expectations. This strong performance was driven by both new customer wins as well as an increase in average revenue per customer. In 2016, we had 395 total customers, representing a 28.7% year-over-year increase. Additionally, average revenue per customer increased by 35.5% year over year to RMB1.0 million. These solid metrics demonstrate that our innovative DNA is a core component of our success, and our commitment to strengthen our R&D capabilities remains robust. This is exemplified by the increase in the number of granted and pending patents, which have accumulated to over 60 and 1,500 as of December 31, 2016, respectively. In addition, we are pleased to announce that Gridsum has established a strategic alliance with Tencent Cloud, the cloud computing arm of Tencent Group that focuses on government and business customers. This collaboration will initially explore ways to jointly leverage both Tencent’s impressive bank of technology as well as our big-data, machine-learning platform focused toward products and solutions for the legal services sector. Going forward, we will continue to leverage our first-mover advantage, competitive product offerings as well as our leading big data, machine learning and artificial intelligence (AI) platform to further penetrate into new markets. We firmly believe in the immense market potential in China for Gridsum and our ability to seize upon these opportunities to generate significant value for our shareholders going forward.” 8 Mr. Michael Zhang, Chief Financial Officer of the Company, commented, “Driven by a 62.7% increase in Enterprise revenues and a 116.4% increase in e-Government and other revenues, our net revenues experienced solid growth of 66.7% year over year in the fourth quarter. Meanwhile, our 2016 full year revenues increased by 70.4% year over year. As our business grows, we will continue to invest to further strengthen our portfolio of products and the robustness of those products, as well as to broaden Gridsum’s market visibility with targeted investment into sales and marketing to fuel our continued growth. We will also continue to expand into new markets that possess significant growth potential and believe we are well positioned, with the right strategy, to capitalize on this dynamic growth momentum and further fortify our position as China’s leading cloud-based data analytics and enterprise SaaS provider.” Fourth Quarter 2016 Financial Results REVENUES: Net revenues for the fourth quarter of 2016 increased by 66.7% to RMB153.5 million (US$22.1 million) from RMB92.1 million in the comparable period in 2015, driven by strong growth in Enterprise revenues and e-Government and other revenues. Enterprise revenues increased by 62.7% to RMB128.4 million (US$18.5 million) in the fourth quarter of 2016 from RMB78.9 million in the comparable period in 2015. This growth was due to an increased number of customers as well as increased average revenue per customer. e-Government and other revenues increased by 116.4% to RMB30.0 million (US$4.3 million) in the fourth quarter of 2016 from RMB13.9 million in the comparable period in 2015. This growth was due to the increased demand from both e-Government and Law Dissector customers. 25. On April 27, 2017, Gridsum filed an Annual Report on Form 20-F with the SEC, announcing the Company’s financial and operating results for the quarter and fiscal year ended December 31, 2016 (the “2016 20-F”). For fiscal year 2016, Gridsum reported a net loss of $67.69 million, or $6.47 per diluted share, on revenue of $400.26 million, compared to a net loss of $48.82 million, or $8.52 per diluted share, on revenue of $234.84 million for fiscal year 2015. 26. In the 2016 20-F, the Company stated in relevant part: Our discussion and analysis of our financial condition and results of operations are based upon our consolidated financial statements, which have been prepared in accordance with U.S. GAAP, appearing elsewhere in this annual report. The preparation of these consolidated financial statements requires us to make estimates, judgments and assumptions that affect the reported amounts of assets, 9 liabilities, revenues, expenses and related disclosure of contingent assets and liabilities. We evaluate these estimates, judgments and assumptions on an ongoing basis for taxes. Our estimates are based on historical experience and various other assumptions that we believe to be reasonable under the circumstances. These estimates form the basis for our judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ materially from such estimates under different assumptions or conditions. 27. The 2016 20-F contained signed certifications pursuant to the Sarbanes-Oxley Act of 2002 by Defendants Qi and Zhang, stating, in relevant part, that the information contained in the 2016 20-F “fairly presents, in all material respects, the financial condition and results of operations of the Company.” 28. On May 26, 2017, Gridsum issued a press release, filed as Exhibit 99.1 to Form 6- K with the SEC, entitled “Gridsum Reports Unaudited First Quarter 2017 Financial Results.” The press release stated in relevant part: “The first quarter of 2017 was another solid quarter with robust financial and operating results,” stated Mr. Guosheng Qi, Chief Executive Officer of Gridsum. “We are pleased to see our topline continue its strong growth momentum, primarily driven by solid customer base expansion, which we target to grow by 30-40% in 2017, and a steady increase in Average Revenue Per User (“ARPU”). * * * Mr. Michael Zhang, Chief Financial Officer of the Company, commented, “In the first quarter of 2017, our net revenues increased by 57.3% year over year to RMB100.6 million, driven by a solid 51.5% increase in our Enterprise revenues and 112.4% increase in e-Government and other revenues. The significant growth of our e-Government and other business was primarily driven by the better- thanexpected performance in all the three revenue streams of e-Government, new media and legal services with legal services, in particular, exhibiting exceptional growth. To fuel further topline growth, we will leverage our superior sales efficiency and continue our targeted investment in sales and marketing to broaden our market visibility. R&D will remain another key area of focused investment to strengthen our technology leadership and drive expansion into new products and services.” 10 29. On August 25, 2017, Gridsum issued a press release, filed as Exhibit 99.1 to Form 6-K with the SEC, entitled “Gridsum Reports Unaudited Second Quarter 2017 Financial Results.” The press release stated in relevant part: “We delivered strong financial and operating results once again in the second quarter of 2017,” stated Mr. Guosheng Qi, Chief Executive Officer of Gridsum. “Our topline maintained its robust growth trajectory, primarily driven by solid customer base expansion and increased Average Revenue Per User (‘ARPU’). We remain on target to grow our customer count by 30% to 40% in 2017. In particular, we were very effective in cross-selling and upselling our products and services to existing clients. * * * Mr. Michael Zhang, co-Chief Financial Officer of the Company, commented, “In the second quarter of 2017, our net revenues increased by 43.8% year over year to RMB120.9 million, driven by a 34.6% increase in our Enterprise revenues and a 123.9% increase in e-Government and other revenues. Although our gross margin declined from 87.2% to 83.3% year over year, it is within our budgeted range and expectations as we increased our investment in optimizing and enhancing the performance and security of our system and database. During the quarter, we also increased our spending in sales and marketing as well as research and development, consistent with our strategy of augmenting our brand recognition and solidifying our technology leadership. At the same time, we are carefully monitoring the ROI of our investments and making sure that our cost structure is optimized for efficiency. Going forward, we will continue to prudently invest in our future growth.” 30. November 29, 2017, Gridsum issued a press release, filed as Exhibit 99.1 to Form 6-K with the SEC, entitled “Gridsum Reports Unaudited Third Quarter 2017 Financial Results.” The press release stated in relevant part: Mr. Guosheng Qi, Chief Executive Officer of Gridsum, commented, “We delivered another strong quarter of growth driven by our continued effectiveness at attracting new clients, including companies such as Dyson, Domino’s, Stanley Black and Decker, Union Life, Viking Cruise, and others, to our core marketing automation business, and cross selling and upselling additional products and features which drove growth of average revenue per customer (‘ARPU’) within our expanding portfolio of clients. We have also made considerable progress in our strategy to develop solutions for new verticals, such as an intelligent customer relationship management system (CRM) which is anticipated to be launched next month and 11 the industrial internet of things (IIoT). In August, Mr. Xijian Liu joined us as our chief strategy officer. He also heads our newly established IIoT division. Mr. Liu’s more than three decades of IT and strategic management experience at one of the largest state-owned petrochemical companies in China lays a solid foundation for our rapid development in the IIoT space. Moving forward, we will continue to consolidate long-term relationships with our clients and delve deeper into their businesses by offering solutions to multiple parts of their organizations to help them with their digital transformations. We continue to target having around half of our growth being driven by new client additions, and around half from ARPU expansion.” * * * Mr. Michael Zhang, co-Chief Financial Officer of Gridsum, concluded, “During the quarter, enterprise revenues increased by 47.8% while e-Government and other revenues increased by an even faster 98.0%, albeit from a smaller base. We continue to invest for the future while carefully balancing growth opportunities with a path to profitability. We believe that with rapid top line growth our operating leverage will become more significant. We have already started to see solid leverage from our sales and marketing (‘S&M’) spending, and we expect to see greater stability in our research and development (‘R&D’) and general and administrative (‘G&A’) spending, which should put us on a stronger path to profitability. R&D remains a critical element of our business to ensure that we maintain our leading position in the enterprise SaaS space over the short, medium and long term. As such, we expect that R&D spending, in absolute terms, to continue growing at a sustainable level in the coming quarters.” 31. The statements referenced above were materially false and misleading because Defendants made false and/or misleading statements, as well as failed to disclose material adverse facts about the Company’s business, operational and compliance policies. Specifically, Defendants made false and/or misleading statements and/or failed to disclose that: (i) Gridsum lacked effective internal control over financial reporting; (ii) consequently, Gridsum’s financial statements were inaccurate and misleading, and did not fairly present, in all material respects, the financial condition and results of operations of the Company; and (iii) as a result of the foregoing, Gridsum’s public statements were materially false and misleading at all relevant times. THE TRUTH BEGINS TO EMERGE 32. On April 23, 2018, Gridsum issued a press release entitled “Gridsum Reports 12 Suspension of Audit Report on Financial Statements,” announcing that its “audit report for the Company’s financial statements for the year ended December 31, 2016 should no longer be relied upon.” The press release further stated in relevant part: BEIJING, April 23, 2018 — Gridsum Holding Inc. (“Gridsum” or “Company”) (NASDAQ:GSUM), a leading provider of cloud-based big-data analytics and artificial intelligence (“AI”) solutions in China, today reported that on April 20, 2018, PricewaterhouseCoopers Zhong Tian LLP (“PwC”), the Company’s independent registered public accounting firm, notified the Company’s Board of Directors and Audit Committee that PwC’s audit report for the Company’s financial statements for the year ended December 31, 2016 should no longer be relied upon. Therefore, investors should not rely on that audit opinion. In its letter, dated April 16, 2018 (“PwC Letter”), PwC informed the Company of certain issues it had identified in conducting its audit of the Company’s financial results for the year ended December 31, 2017. Those issues relate to certain revenue recognition, cash flow, cost, expense items, and their underlying documentation which PwC had previously raised with the Company. Of the items specifically identified in the PwC Letter, the Company estimates a 2016 revenue impact of approximately RMB 2 million and a 2016 expense impact of approximately RMB 6 million. There can be no assurance that the Company or PwC will not identify more items as the Company finalizes the review. The Audit Committee Chairman and the Company’s Co-Chief Financial Officer have discussed the topics covered by the PwC Letter with representatives of PwC. The Company’s Audit Committee is fully investigating these issues with assistance from external legal and accounting advisors and is working diligently toward an expeditious conclusion of the investigation. The Company undertakes no obligation to update its disclosures on this topic until the Audit Committee investigation is complete. Because PwC will not be in a position to issue reports on the Company’s financial statements until the Audit Committee completes its review and PwC is satisfied that any outstanding issues have been satisfactorily addressed, the Company’s 20-F filing will be delayed until such audit is completed. Mr. Guosheng Qi, Chief Executive Officer of Gridsum, commented, “For many years, starting well before our IPO, we have been committed to transparency and good corporate governance and remain so. When we became aware of certain accounting issues, we immediately took measures to address this situation. Our Audit Committee started an investigation and appointed a respected global law firm to conduct that review with the assistance of ‘big four’ forensic accounting specialists. This work is still ongoing. I have full confidence in the integrity and professionalism of all parties involved and we hope to report our results as soon as practicable after that work concludes. Meanwhile, we continue to make good 13 progress in our efforts to grow the Company and expand our product range and client base. Our fundamentals and business prospects remain robust, and we look forward to continuing to work toward increasing shareholder value.” [Emphasis added.]. 33. On this news, Gridsum’s ADR price fell $1.17, or 16.04%, to close at $6.12 on April 23, 2018. PLAINTIFF’S CLASS ACTION ALLEGATIONS 34. Plaintiff brings this action as a class action pursuant to Federal Rule of Civil Procedure 23(a) and (b)(3) on behalf of a Class, consisting of all those who purchased or otherwise acquired Gridsum securities during the Class Period (the “Class”) and pursuant to the IPO; and were damaged upon the revelation of the alleged corrective disclosures. Excluded from the Class are defendants herein, the officers and directors of the Company, at all relevant times, members of their immediate families and their legal representatives, heirs, successors or assigns and any entity in which defendants have or had a controlling interest. 35. The members of the Class are so numerous that joinder of all members is impracticable. Throughout the Class Period, Gridsum securities were actively traded on the NASDAQ. While the exact number of Class members is unknown to Plaintiff at this time and can be ascertained only through appropriate discovery, Plaintiff believes that there are hundreds or thousands of members in the proposed Class. Record owners and other members of the Class may be identified from records maintained by Gridsum or its transfer agent and may be notified of the pendency of this action by mail, using the form of notice similar to that customarily used in securities class actions. 36. Plaintiff’s claims are typical of the claims of the members of the Class as all members of the Class are similarly affected by Defendants’ wrongful conduct in violation of federal law that is complained of herein. 14 37. Plaintiff will fairly and adequately protect the interests of the members of the Class and has retained counsel competent and experienced in class and securities litigation. Plaintiff has no interests antagonistic to or in conflict with those of the Class. 38. Common questions of law and fact exist as to all members of the Class and predominate over any questions solely affecting individual members of the Class. Among the questions of law and fact common to the Class are:  whether the federal securities laws were violated by Defendants’ acts as alleged herein;  whether statements made by Defendants to the investing public during the Class Period misrepresented material facts about the business, operations and management of Gridsum;  whether Defendants caused Gridsum to issue false and misleading financial statements during the Class Period;  whether Defendants acted knowingly or recklessly in issuing false and misleading financial statements;  whether the prices of Gridsum securities during the Class Period were artificially inflated because of Defendants’ conduct complained of herein; and  whether the members of the Class have sustained damages and, if so, what is the proper measure of damages. 39. A class action is superior to all other available methods for the fair and efficient adjudication of this controversy since joinder of all members is impracticable. Furthermore, as the damages suffered by individual Class members may be relatively small, the expense and burden of individual litigation make it impossible for members of the Class to individually redress the 15 wrongs done to them. There will be no difficulty in the management of this action as a class COUNT I (Violations of Section 10(b) of the Exchange Act and Rule 10b-5 Promulgated Thereunder Against All Defendants) 40. Plaintiff repeats and re-alleges each and every allegation contained above as if fully set forth herein. 41. This Count is asserted against defendants and is based upon Section 10(b) of the Exchange Act, 15 U.S.C. § 78j(b), and Rule 10b-5 promulgated thereunder by the SEC. 42. During the Class Period, Defendants engaged in a plan, scheme, conspiracy and course of conduct, pursuant to which they knowingly or recklessly engaged in acts, transactions, practices and courses of business which operated as a fraud and deceit upon Plaintiff and the other members of the Class; made various untrue statements of material facts and omitted to state material facts necessary in order to make the statements made, in light of the circumstances under which they were made, not misleading; and employed devices, schemes and artifices to defraud in connection with the purchase and sale of securities. Such scheme was intended to, and throughout the Class Period, did: (i) deceive the investing public, including Plaintiff and other Class members, as alleged herein; (ii) artificially inflate and maintain the market price of Gridsum securities and (iii) cause Plaintiff and other members of the Class to purchase or otherwise acquire Gridsum securities and options at artificially inflated prices. In furtherance of this unlawful scheme, plan and course of conduct, defendants, and each of them, took the actions set forth herein. 43. Pursuant to the above plan, scheme, conspiracy and course of conduct, each of the defendants participated directly or indirectly in the preparation and/or issuance of the quarterly and annual reports, SEC filings, press releases and other statements and documents described 16 above, including statements made to securities analysts and the media that were designed to influence the market for Gridsum securities. Such reports, filings, releases and statements were materially false and misleading in that they failed to disclose material adverse information and misrepresented the truth about Gridsum’s finances and business prospects. 44. By virtue of their positions at Gridsum, the Individual Defendants had actual knowledge of the materially false and misleading statements and material omissions alleged herein and intended thereby to deceive Plaintiff and the other members of the Class, or, in the alternative, the Individual Defendants acted with reckless disregard for the truth in that they failed or refused to ascertain and disclose such facts as would reveal the materially false and misleading nature of the statements made, although such facts were readily available to defendants. Said acts and omissions of the Individual Defendants were committed willfully or with reckless disregard for the truth. In addition, the Individual Defendant knew or recklessly disregarded that material facts were being misrepresented or omitted as described above. 45. Information showing that defendants acted knowingly or with reckless disregard for the truth is peculiarly within defendants’ knowledge and control. As the senior managers and/or directors of Gridsum, the Individual Defendants had knowledge of the details of Gridsum’s internal affairs. 46. The Individual Defendants are liable both directly and indirectly for the wrongs complained of herein. Because of their positions of control and authority, the Individual Defendants were able to and did, directly or indirectly, control the content of the statements of Gridsum. As officers and/or directors of a publicly-held company, the Individual Defendants had a duty to disseminate timely, accurate, and truthful information with respect to Gridsum’s businesses, operations, future financial condition and future prospects. As a result of the 17 dissemination of the aforementioned false and misleading reports, releases and public statements, the market price of Gridsum securities was artificially inflated throughout the Class Period. In ignorance of the adverse facts concerning Gridsum’s business and financial condition which were concealed by defendants, Plaintiff and the other members of the Class purchased or otherwise acquired Gridsum securities at artificially inflated prices and relied upon the price of the securities, the integrity of the market for the securities and/or upon statements disseminated by Defendants and were damaged thereby. 47. During the Class Period, Gridsum securities were traded on an active and efficient market. Plaintiff and the other members of the Class, relying on the materially false and misleading statements described herein, which the defendants made, issued or caused to be disseminated, or relying upon the integrity of the market, purchased or otherwise acquired shares of Gridsum securities at prices artificially inflated by defendants’ wrongful conduct. Had Plaintiff and the other members of the Class known the truth, they would not have purchased or otherwise acquired said securities or would not have purchased or otherwise acquired them at the inflated prices that were paid. At the time of the purchases and/or acquisitions by Plaintiff and the Class, the true value of Gridsum securities was substantially lower than the prices paid by Plaintiff and the other members of the Class. The market price of Gridsum securities declined sharply upon public disclosure of the facts alleged herein to the injury of Plaintiff and Class members. 48. By reason of the conduct alleged herein, Defendants knowingly or recklessly, directly or indirectly, have violated Section 10(b) of the Exchange Act and Rule 10b-5 promulgated thereunder. 49. As a direct and proximate result of defendants’ wrongful conduct, Plaintiff and the other members of the Class suffered damages in connection with their respective purchases, 18 acquisitions and sales of the Company’s securities during the Class Period, upon the disclosure that the Company had been disseminating misrepresented financial statements to the investing COUNT II (Violations of Section 20(a) of the Exchange Act Against The Individual Defendants) 50. Plaintiff repeats and re-alleges each and every allegation contained in the foregoing paragraphs as if fully set forth herein. 51. During the Class Period, the Individual Defendants participated in the operation and management of Gridsum, and conducted and participated, directly and indirectly, in the conduct of Gridsum’s business affairs. Because of their senior positions, they knew the adverse non-public information about Gridsum’s misstatement of income and expenses and false financial statements. 52. As officers and/or directors of a publicly owned company, the Individual Defendants had a duty to disseminate accurate and truthful information with respect to Gridsum’s financial condition and results of operations, and to correct promptly any public statements issued by Gridsum which had become materially false or misleading. 53. Because of their positions of control and authority as senior officers, the Individual Defendants were able to and did control the contents of the various reports, press releases and public filings which Gridsum disseminated in the marketplace during the Class Period concerning Gridsum’s results of operations. Throughout the Class Period, the Individual Defendants exercised their power and authority to cause Gridsum to engage in the wrongful acts complained of herein. The Individual Defendants therefore, were “controlling persons” of Gridsum within the 19 meaning of Section 20(a) of the Exchange Act. In this capacity, they participated in the unlawful conduct alleged which artificially inflated the market price of Gridsum securities. 54. Each of the Individual Defendants, therefore, acted as a controlling person of Gridsum. By reason of their senior management positions and/or being directors of Gridsum, each of the Individual Defendants had the power to direct the actions of, and exercised the same to cause, Gridsum to engage in the unlawful acts and conduct complained of herein. Each of the Individual Defendants exercised control over the general operations of Gridsum and possessed the power to control the specific activities which comprise the primary violations about which Plaintiff and the other members of the Class complain. 55. By reason of the above conduct, the Individual Defendants are liable pursuant to Section 20(a) of the Exchange Act for the violations committed by Gridsum. COUNT III For Violations of Section 11 of the Securities Act (Against All Defendants) 56. Plaintiff repeats and realleges each and every allegation contained above. This count is predicated upon Defendants’ strict liability for making false and materially misleading statements in the Registration Statement. 57. This Count does not sound in fraud. Any proceeding allegations of fraud, fraudulent conduct, or improper motive are specifically excluded from this Count. Plaintiff does not allege for this Count that Defendants had scienter or fraudulent intent, which are not elements of this claim. 58. This Count is brought pursuant to Section 11 of the Securities Act, 15 U.S.C.§ 77k, on behalf of the Class, against all Defendants. 20 59. As discussed herein, the Registration Statement for the IPO was inaccurate and misleading, contained untrue statements of material facts, omitted to state other facts necessary in order to make the statements not misleading, and omitted to state material facts required to be stated therein. 60. Gridsum is the registrant for the IPO. The Individual Defendants are responsible for the contents of the Registration Statement based upon their status as directors of the Company or because they signed or authorized the signing of the Registration Statement on their behalf pursuant to Section 11(a)(1)-(3) of the Securities Act. The Underwriter Defendants are responsible for the contents of the Registration Statement pursuant to Section 11(a)(5) of the Securities Act. 61. As issuer of the shares, Gridsum is strictly liable to Plaintiff and the Class for any misstatements and omissions. The Individual Defendants named herein made a reasonable investigation or possessed reasonable grounds for the belief that the statements contained in the Registration Statement were true and without omissions of any material facts and were not misleading. 62. By reason of the conduct alleged herein, each Defendant violated, and/or controlled a person who violated, Section 11 of the Securities Act. 63. Plaintiff acquired Gridsum common stock pursuant and/or traceable to the Registration Statement for the IPO. 64. Plaintiff and the Class have sustained damages. The value of Gridsum’s common stock has declined substantially subsequent to and due to Defendants’ violations. 65. At the time of their purchases of Gridsum securities, Plaintiff and other members of the Class were without knowledge of the facts concerning the wrongful conduct alleged herein and could not have reasonably discovered those facts. Less than one year has elapsed from the 21 time that Plaintiff discovered or reasonably could have discovered the facts upon which this complaint is based to the time that Plaintiff filed this complaint. Less than three years has elapsed between the time that the securities upon which this Count is brought were offered to the public and the time Plaintiffs filed this complaint. COUNT IV: For Violations of Section 15 of the Securities Act (Against the Individual Defendants) 66. Plaintiff repeats and realleges each and every allegation contained above. 67. This Count does not sound in fraud. Any proceeding allegations of fraud, fraudulent conduct, or improper motive are specifically excluded from this Count. Plaintiff do not allege for this Count that Defendants had scienter or fraudulent intent, which are not elements of this claim. 68. This Count is brought pursuant to Section 15 of the Securities Act against the Individual Defendants. 69. Each of the Individual Defendants acted as controlling persons of Gridsum within the meaning of Section 15 of the Securities Act by virtue of his position as a director and/or senior officer of Gridsum. By reason of their senior management positions and/or directorships at the Company, as alleged above, the Individual Defendants, individually and acting pursuant to a common plan, had the power to influence and exercised the same to cause Gridsum to engage in the conduct complained of herein. Further, the Individual Defendants’ positions made them privy to and provided them with actual knowledge of the material facts concealed from Plaintiff and the Class. By reason of such conduct, the Individual Defendants are liable pursuant to Section 15 of the Securities Act. 22 70. Each of the Individual Defendants was a culpable participant in the violations of Section 11 of the Securities Act alleged in Count I above, based on their having signed the IPO Registration Statement and having otherwise participated in the process which allowed the IPO to be successfully completed. 71. By virtue of the conduct alleged herein, the Individual Defendants are liable for the aforesaid wrongful conduct and are liable to Plaintiff and the Class for damages suffered. PRAYER FOR RELIEF WHEREFORE, Plaintiff demands judgment against Defendants as follows: A. Determining that the instant action may be maintained as a class action under Rule 23 of the Federal Rules of Civil Procedure, and certifying Plaintiff as the Class representative; B. Requiring Defendants to pay damages sustained by Plaintiff and the Class by reason of the acts and transactions alleged herein; C. Awarding Plaintiff and the other members of the Class prejudgment and post- judgment interest, as well as their reasonable attorneys’ fees, expert fees and other costs; and D. Awarding such other and further relief as this Court may deem just and proper. DEMAND FOR TRIAL BY JURY Plaintiff hereby demands a trial by jury. 23
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UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF TEXAS HOUSTON DIVISION KILEY L. BENITEZ-WHITE § and others similarly situated § § CIVIL ACTION NO. 4:20-CV-1562 Plaintiffs § § § VS. § § PEOPLES REPUBLIC OF CHINA and § CLASS ACTION COMPLAINT COMMUNIST PARTY OF CHINA § § Defendants § CLASS ACTION COMPLAINT TO THE HONORABLE U.S. DISTRICT JUDGE: COME NOW, Kylie L. Benitez-White and others (“Plaintiffs”), by and through their attorneys, and bring this action on behalf of themselves and all others similarly situated against the PEOPLES REPUBLIC OF CHINA (“PRC”) and the COMMUNIST PARTY OF CHINA (“CPC”), collectively “DEFENDANTS”. Plaintiffs hereby allege, on information and belief, except as to those allegations which pertain to the named Plaintiffs, which allegations are based on personal knowledge, as follows: I. NATURE OF THE ACTION 1. Plaintiffs bring this class action on behalf of U.S. residents who were affected by the 2020 outbreak of COVID-19, also known as Coronavirus. 2. Through negligence, carelessness, and purposeful subterfuge, Defendants unleased an epidemic across the United States that has been traced back to China’s only Biosafety Level 4 containment lab in Wuhan, China. operated the Wuhan Biosafety Level 4 lab in an unsafe and negligent manner that led to the outbreak of COVID-19. This disease outbreak and subsequent pandemic has caused more than 70,000 deaths in the United States, loss of jobs, loss of economic activity, and permanent damage to the survivors of the epidemic. 4. By selling a large portion of its goods in Texas, delivering shipping containers and automobiles with a yearly value of $1.83 Billion dollars through the Port of Houston, and collecting payments for goods shipped to Texas, DEFENDANTS have availed themselves to the laws of the State of Texas and the United States. 5. Due to their negligence, wrongful acts, neglect, carelessness, unskillfulness, and default, DEFENDANTS are liable to residents of Texas and the United States, under Texas and Federal law. 6. Plaintiffs bring this class action on behalf of themselves and all others similarly situated, asserting claims including death, personal injury, and economic losses under Texas law, the Justice Against Sponsors of Terrorism Act (JASTA) codified as 18 USC § 2333 (amended by the federal Justice Against Sponsors of Terrorism Act, Pub. L. No. 114-222, 130 Stat. 852 (2016)), and claims under common law. 7. Plaintiffs seek damages and equitable relief on behalf of the class, which relief includes but is not limited to the following: providing class members with compensation for death or injury, loss of employment, and business losses; costs and expenses, including attorney’s fees; and any additional relief that this Court determines to be necessary to provide complete relief to Plaintiffs and the Class. II. U.S. CONGRESSIONAL DELEGATION NOTES DEFENDANTS PRC AND CPC RESPONSIBLE FOR COVID-19 PANDEMIC Senator Tom Cotton (R-Arkansas) introduced legislation that would allow Americans to seek compensation from DEFENDANTS due to DEFENDANTS’ negligence and actions in allowing the COVID19 virus to spread into the general population and attempting to coverup the outbreak for political reasons, that led to more deaths. 9. Congressman Crenshaw notes the following: “We need to hold the Chinese government accountable for their malicious lies and coverup that allowed the coronavirus to spread across the world. The communist regime expelled journalists, silenced whistleblowers, and withheld vital information that delayed the global response to the pandemic. Simply put: their actions cost American lives and livelihoods. This bill will help ensure China’s actions are not without consequences.” Posted April 16, 2020 on Congressman Crenshaw’s webpage. See https://crenshaw.house.gov/news/documentsingle.aspx?Docu mentID=267 10. Senator Cotton notes the following: “By silencing doctors and journalists who tried to warn the world about the coronavirus, the Chinese Communist Party allowed the virus to spread quickly around the globe. Their decision to cover up the virus led to thousands of needless deaths and untold economic harm. It’s only appropriate that we hold the Chinese government accountable for the damage it has caused.” Posted April 16, 2020 on Congressman Crenshaw’s webpage. See https://crenshaw.house.gov/news/documentsingle.aspx?Docu mentID=267 11. The statements made by Congressman Crenshaw and Senator Cotton are also significant, because these two members of Congress have access to daily classified briefings that contain significantly more information on the origin of COVID-19, than the general public has been privy to. LAPSES IN WUHAN BIOSECURITY LEVEL 4 LAB PROCEDURES, SAFETY, AND PROTOCOL THAT COULD LEAD TO AN PANDEMIC 12. Prior to the statements by Senator Cotton and Congressman Crenshaw, U.S. State Department Officials noted that the safety protocols and procedures at the Wuhan Biolab (the only Level 4 Biosecurity Site in China), were lacking and created an extremely dangerous situation. 13. In January 2018, the U.S. Embassy in Beijing took the unusual step of repeatedly sending U.S. science diplomats to the Wuhan Institute of Virology (WIV)1 to conduct safety audits and report back to the embassy. 14. The scientists were alarmed because the Wuhan lab lacked basic safety protocols and was being operated in a dangerous manner. The scientists’ observations were written into a cable drafted by the U.S. Embassy and forwarded to the U.S. State Department. The cable notes: “During interactions with scientists at the WIV laboratory, they noted the new lab has a serious shortage of appropriately trained technicians and investigators needed to safely operate this high-containment laboratory.” 15. As the cable stated, the U.S. visitors met with Shi Zhengli, the head of the research project, who had been publishing studies related to bat coronaviruses for many years. In November 2017, just before the U.S. officials’ visit, Shi’s team had published research showing that horseshoe bats they had collected from a cave in Yunnan province ____________________ 1 - In 2015, the Wuhan lab became China’s first laboratory to achieve the highest level of international Biosafety (known as BSL-4) were very likely from the same bat population that spawned the SARS coronavirus in 2003. 16. The cable added: “Most importantly, the researchers also showed that various SARS-like coronaviruses can interact with ACE2, the human receptor identified for SARS-coronavirus. This finding strongly suggests that SARS-like coronaviruses from bats can be transmitted to humans to cause SARS-like diseases. From a public health perspective, this makes the continued surveillance of SARS-like coronaviruses in bats and study of the animal- human interface critical to future emerging coronavirus outbreak prediction and prevention.” See Washington Post. ‘State Department Cables Warned of Safety Issues in Wuhan Lab Studying Bat Coronaviruses’, https://www. washingtonpost.com/opinions/2020/04/14/state-department- cables-warned-safety-issues-wuhan-lab-studying-bat- coronaviruses/ accessed April 22, 2020. 17. The dangerousness of this type of research is well-known. In fact, in October 2014, the U.S. government imposed a moratorium on funding of any research that makes a virus more deadly or contagious, known as ‘gain of function’ experiments. Id. IV. INTELLIGENCE DOSSIER PREPARED BY THE USA, UK, CANADA, AUSTRALIA, AND NEW ZEALAND NOTES WUHAN LAB WAS STUDYING AND MODIFYING BAT CORONAVIRUSES PRIOR TO OUTBREAK 18. In April 2020, Western Intelligence agencies released a report linking the coronavirus research in the Wuhan Biosafety Level 4 lab, to the COVID-19 pandemic. The report noted that the Wuhan researchers, including Dr. Shi Zhengli, collected a sample of horseshoe bat feces that contained a virus that was 96.2% identical to COVID- like coronaviruses to determine whether the viruses could be transmissible from bats to mammals. Furthermore, a November 2015 study produced by the Wuhan researchers and Dr. Shi Zhengli noted that the lab created SARS-like viruses that could jump from bats to humans and there was no treatment. 20. Dr. Shi Zhengli’s study notes: “To examine the emergence potential (that is, the potential to infect humans) of circulating bat CoVs, we built a chimeric virus encoding a novel, zoonotic CoV spike protein — from the RsSHCO14-CoV sequence that was isolated from Chinese horseshoe bats — in the context of the SARS-CoV mouse-adapted backbone.” 21. The co-author of Dr. Zhengli’s paper, Professor Ralph Baric said the following about the Wuhan lab-created virus in an interview with Science Daily: “This virus is highly pathogenic and treatments developed against the original SARS virus in 2002 and the ZMapp drugs used to fight Ebola fail to neutralise and control this particular virus.” 22. Even more troubling, the Wuhan researchers were also transporting live, wild-caught bats from Australia to be dissected and studied to identify more deadly coronaviruses. 23. The COVID-19 virus was kept in the Wuhan lab until late 2019 when an employee violated safety protocols and caused the release of the virus into the local population. The Wuhan lab worker, researcher Huang Yan Ling, is believed to be patient zero. She was apprehended and arrested by DEFENDANTS after a news report from the Ling’s whereabouts are unknown. 24. On December 31, 2019, Chinese authorities began censoring news of the virus from search engines, deleting terms including “SARS variation, “Wuhan Seafood market” and “Wuhan Unknown Pneumonia.” On January 1, 2020, without any investigation into where the virus originated from, the Wuhan seafood market was closed and disinfected. 25. The following are key dates in DEFENDANTS’ efforts to cover-up the COVID-19 outbreak: NOV 9, 2015 Wuhan Institute of Virology publish a study revealing they created a new virus in the lab from SARS-CoV. DEC 6, 2019 Five days after a man linked to Wuhan’s seafood market presented pneumonia-like symptoms, his wife contracts it, suggesting human to human transmission. DEC 27, 2019 China’s health authorities told a novel disease, then affecting some 180 patients, was caused by a new coronavirus. DEC 26-30, 2019 Evidence of new virus emerges from Wuhan patient data. DEC 31, 2019 Chinese internet authorities begin censoring terms from social media such as Wuhan Unknown Pneumonia. JAN 1, 2020 Eight Wuhan doctors who warned about new virus are detained and condemned. JAN 3, 2020 China’s top health authority issues a gag order. JAN 5, 2020 Wuhan Municipal Health Commission stops releasing daily updates on new cases. Continues until January 18. mostly a “mild condition”. JAN 12, 2020 Professor Zhang Yongzhen’s lab in Shanghai is closed by authorities for “rectification”, one day after it shares genomic sequence data with the world for the first time. JAN 14, 2020 PRC National Health Commission chief Ma Xiaowei privately warns colleagues the virus is likely to develop into a major public health event. JAN 24, 2020 Officials in Beijing prevent the Wuhan Institute of Virology from sharing sample isolates with the University of Texas. FEB 6, 2020 China’s internet watchdog tightens controls on social media platforms. 26. After the outbreak, officials with the Chinese Communist Party attempted to stem the flow of information about the outbreak by arresting doctors, suspending news reports, removing information from websites, and sequestering scientists who worked at the Level 4 Biosecurity lab in Wuhan. In addition, DEFENDANTS spread a false narrative that the virus came from the local wet market, when in fact the local market does not sell dead bats, live bats, or bat soup. 27. Ultimately, DEFENDANTS’ actions to control information and save face, led to more infections, deaths, loss of jobs, loss of businesses, and economic damages in the United States. 28. What started off as an infected employee in a Biosecurity Level 4 lab in Wuhan morphed into a worldwide pandemic that changed the fabric of life in the United States with the deaths of more than 70,000 U.S. residents and the loss of millions of jobs. 29. The proximate cause of these damages to U.S. citizens and class members and default. V. JURISDICITON AND VENUE 30. This Court has subject matter jurisdiction pursuant to 18 USC § 2333 (amended by the federal Justice Against Sponsors of Terrorism Act, Pub. L. No. 114-222, 130 Stat. 852 (2016)) and 28 U.S.C. §§1331, 1332, and 1367, because Plaintiffs’ claims arise under federal statute. The Court has supplemental jurisdiction over Plaintiffs’ state law claims pursuant to 28 U.S.C. §1367(a). 31. This Court has original jurisdiction over this action under the Class Action Fairness Act of 2005, 28 U.S.C. §1332(d)(2) (“CAFA”), as to the named Plaintiffs and every member of the Class, because the proposed Class contains more than 100 members, the aggregate amount in controversy exceeds $5 million, and members of the Class reside across the United States and are therefore diverse from Defendant. 32. This Court has jurisdiction over Defendants because Defendants have availed themselves to the laws of the United States by conducting significant business in the United States and exporting goods with a value of $120.3 Billion dollars to the United States in 2018. 33. Venue is proper in this District pursuant to 28 U.S.C. §1391(b), because a substantial part of the events or omissions giving rise to Plaintiff’s claims occurred in this District. Venue is proper in this District as Lead Plaintiff lives in this District and lost her job in this District. Venue is also proper under 18 U.S.C. §1965(a), because Defendants transact a substantial amount of their business in this District through the Port of Houston, which receives $1.83 Billion dollars of Defendants’ yearly exports to the United Houston. See U.S. Trade Numbers and U.S. Census data https://www.ustradenumbers. com /port/port-of-houston, accessed on April 22, 2020. VI. PARTIES 34. Plaintiff Kiley L. Benitez-White (“Ms. Benitez”) resides in Conroe, Texas. Ms. Benitez was employed by C&A Peppers Properties but was laid off in March 2020 due to the COVID-19 pandemic. 35. Defendants Peoples Republic of China (“PRC”) and Communist Party of China (“CPC”) are based overseas yet conduct substantial business in the State of Texas by delivering more than $1.83 Billion dollars’ worth of goods to the United States through the Port of Houston. 36. Defendants PRC and CPC do not have sovereign immunity under the Joint Sponsors of Terrorism Act (JASTA, 18 USC §2333). Defendant CPC does not have sovereign immunity as it is a political party, and not a sovereign country. 37. Defendants are not signatories to the Hague Convention and can be served via 28 USC §1608 (a)(3). VII. DEFENDANT’S UNLAWFUL CONDUCT 38. Since the mid 2010s, Defendants have operated a Biosecurity Level 4 lab in Wuhan, China. The initial purpose of the lab was to study and develop treatments for novel coronaviruses, MERS, and other contagious and communicable diseases. Biosecurity Level 4 lab began to track and trace novel coronaviruses in bats. Part of the research involved harvesting these viruses from various bat populations in Southern China. Many of these viruses had not been transmitted to humans yet. This harvesting represented an opportunity to study new or novel coronaviruses and how they would respond to various types of treatment. 40. However, this capture and collection of bat specimens and novel coronaviruses was also dangerous, as an outbreak due to improper lab procedures and safety measures was a major risk to the populace, since these viruses are deadly to humans. 41. Visits by U.S. scientists and diplomatic cables from the U.S. Embassy in Beijing, China to the U.S. State Department reiterated these dangerous conditions and lack of safety protocols to include: inadequate storage, inadequate disposal, and improper use of safety equipment. 42. The cables noted that the DEFENDANTS Wuhan lab was experimenting with bat-derived coronaviruses: “Most importantly, the researchers also showed that various SARS-like coronaviruses can interact with ACE2, the human receptor identified for SARS-coronavirus. This finding strongly suggests that SARS-like coronaviruses from bats can be transmitted to humans to cause SARS-like diseases. From a public health perspective, this makes the continued surveillance of SARS-like coronaviruses in bats and study of the animal- human interface critical to future emerging coronavirus outbreak prediction and prevention.” See Washington Post. ‘State Department Cables Warned of Safety Issues in Wuhan Lab Studying Bat Coronaviruses’, https://www. washingtonpost.com/opinions/2020/04/14/state-department- cables-warned-safety-issues-wuhan-lab-studying-bat- 43. Upon information and belief, the patient zero that unleashed the COVID- 19 pandemic was a lab tech working at the Biosecurity Level 4 lab in Wuhan. The lab tech was told to destroy some samples of COVID-19, but due to improper safety protocols, the lab tech became infected with COVID-19 and subsequently released the virus to a major population center in Wuhan, China. 44. The whereabouts of the Wuhan Biosecurity Level 4 lab tech and the lab’s chief scientist are unknown. It is believed that they were detained and sequestered by Defendants, with the possibility that they were imprisoned or executed for their errors. 45. Rather than admit the outbreak occurred and take immediate steps to deal with the contagion, the Defendants worked together to quash, hide, and discount the story about the outbreak. 46. In fact, one of the local Wuhan medical doctors (not affiliated with the Biosecurity Level 4 lab) who began to report about the COVID-19 outbreak was arrested and subsequently punished for causing a panic and creating dissent. This same doctor, Dr. Li Wenliang, later became infected with COVID-19 and died on Feb 6, 2020. 47. Due to Defendants’ actions of: a) improperly operating a Biosecurity Level 4 lab in Wuhan, China then b) taking proactive steps to cover-up the outbreak, Defendants unleased a plague and viral pandemic upon the world. 48. As the United States is the Defendants’ largest trade partner, the United States and its residents have been hit hardest by the epidemic. 49. As of May 1, 2020, more than 70,000 U.S. residents have died, hundreds of thousands have been hospitalized, and millions of Americans have lost their jobs and 50. Defendants have a history of lax safety protocols, political oppression, heavy-handed tactics towards whistleblowers, and severe human rights abuses to include the harvesting and sale of organs from political prisoners. These deceptive actions, negligence, and misconduct can only be remedied through Class Action litigation. VIII. PLAINTIFFS’ ALLEGATIONS 51. Plaintiffs are U.S. residents who have suffered personal injury and economic damages due to Defendants’ misconduct. 52. Plaintiffs learned that far from being the only ones experiencing such problems with the Defendants, there were hundreds of thousands of other residents with similar complaints. 53. Plaintiffs have suffered injury in fact and loss of life, money, or property, and they have been damaged in varying amounts depending on the type of losses they experienced. These classmembers will be organized in groups, according to their respective damage models, in the forthcoming class definition to be provided at Class certification. IX. CLASS ALLEGATIONS 54. Plaintiffs bring this class action on behalf of themselves individually and all others similarly situated, pursuant to Rule 23 of the Federal Rules of Civil Procedure. 55. The proposed class consists of all U.S. residents and businesses that were affected by the COVID-19 pandemic through and including the date of the class notice 56. This action is properly brought as a class action for the following reasons: a. proposed class is so numerous and geographically dispersed throughout the United States that the joinder of all class members is impracticable. When Plaintiffs do not know the exact number and identity of all class members, Plaintiff believes there are tens if not hundreds of thousands of class members; b. the disposition of Plaintiffs’ and proposed class members’ claims in a class action will provide substantial benefits to both parties and the Court; c. the proposed class is ascertainable and there is a well-defined community of interest in the questions of law or fact alleged herein since the rights of each proposed class member were infringed or violated in the same fashion; d. there are questions of law and fact common to the proposed class which predominate over any questions that may affect particular class members. Such common questions include: (i) Whether Defendants are liable for damages arising from the COVID-19 pandemic that was the proximate cause of classmembers’ death, injury, disability, loss of income, or loss of job, due to the Defendants, or Defendants’ agents, or Defendants’ servants: wrongful act, neglect, carelessness, unskillfulness, or default. (ii) In the instant case, Defendants’ wrongful act, neglect, and/or Containment Lab was the proximate cause that led to Plaintiffs’ injuries. Specifically, that: (1) Defendants operated a lab that was used to track and study live bat coronaviruses that were dangerous and contagious to humans. (2) Defendants were repeatedly warned that the lab was not following Level 4 Biocontainment Safety protocols. (3) Defendants hired and supervised staff that were untrained and not qualified to maintain safety protocols. (4) One of Defendants’ employees was ordered to destroy live virus samples including a sample of the COVID-19 contagion, otherwise known as the ‘novel coronavirus’. (5) Instead of destroying the sample, the Defendants’ employee became infected, due to improper lab protocols, and then inadvertently released COVID-19 into the general population in Wuhan, China. (6) When the first contagion clusters were detected in Wuhan, China, Defendants immediately began a campaign to silence, discredit, and stop the release of information identifying COVID-19 as a virus that was being studied at the Wuhan Biosecurity Level 4 lab. (7) Defendants arrested, sequestered, and silenced medical personnel who identified the outbreak and were determined (8) This cover-up led to even more deaths and injury as the virus was able to cross borders through international airline travel. (9) Due to the high infection rate of COVID-19, and the actions and inactions of Defendants, tens of thousands of U.S. residents have died, many more have been hospitalized, and millions are unemployed. (ii) Whether Defendants improperly operated the Biosecurity Level 4 lab in Wuhan, China. (iii) Whether Defendants are strictly liable to Plaintiffs and the class and whether Defendants failed to warn Plaintiffs and the class; (iv) Whether Defendants are liable to Plaintiffs under Texas Wrongful Death statutes; (v) Whether Defendants are liable to Plaintiffs for Plaintiffs’ economic losses and damages; (vi) Whether Defendants are liable to Plaintiffs for Plaintiffs’ personal injury; (vii) Whether Plaintiffs and proposed class members have been harmed and the proper measure of relief; (viii) Whether Defendants violated Title 18 USC § 2333 (amended by the federal Justice Against Sponsors of Terrorism Act, Pub. L. No. 114-222, 130 Stat. 852 (2016)) and 28 U.S.C. §§1331, 1332; and (ix) Whether Plaintiffs and proposed class members are entitled Defendants. e. Plaintiffs’ claims are typical of the claims of the members of the proposed class. f. Plaintiffs will fairly and adequately protect the interests of the proposed class in that they have no interests antagonistic to those of the other proposed class members, and Plaintiffs have retained attorneys qualified in consumer class actions, business litigation, multi-district litigation, and complex litigation as counsel. g. A class action is superior to other available methods for the fair and efficient adjudication of this controversy for at least the following reasons: (i) Given the size of individual proposed class member’s claims and the expense of litigating those claims, few, if any, proposed class members could afford to or would seek legal redress individually for the wrongs Defendants committed against them and absent proposed class members have no substantial interest in individually controlling the prosecution of individual actions; (ii) This action will promote an orderly and expeditious administration and adjudication of the proposed class claims, economies of time, effort, and resources will be fostered and uniformity of decisions will be insured; (iii) Without a class action, proposed class members will proceed without remedy while Defendants continues to reap and retain the substantial proceeds of its wrongful conduct; and (iv) Plaintiffs know of no difficulty that will be encountered in the management of this litigation, which would preclude its maintenance as a class action. 57. Plaintiffs seek damages and equitable relief on behalf of the proposed class on grounds generally applicable to the entire proposed class. X. FIRST CAUSE OF ACTION (Wrongful Death) 58. Plaintiffs re-allege and incorporate by reference the allegations contained. 59. In Texas, an entity (or country) is liable for damages arising from an injury that causes an individual’s death if the injury was caused by the entity’s (or country’s) or his agents’ or servants’: a) wrongful act, b) neglect, c) carelessness, d) unskillfulness, e) or default. 60. In the instant case, the Defendants’ wrongful act, neglect, and/or carelessness in their operation of the Wuhan Biosafety Level 4 lab was the proximate cause of classmembers’ death. (Personal Injury) 61. Plaintiffs re-allege and incorporate by reference the allegations contained in the paragraphs above as if fully set forth herein. 62. This cause of action arises under the Texas Personal Injury statutes. In Texas, the theory of negligence is based upon: a) the defendant owed the victim a duty of care, b) the defendant breached this duty it owed to the plaintiff, c) the breach caused the victim to suffer an injury, and d) the victim suffered damages stemming from the injury. 63. In the instant case, Defendants negligently operated a Biosecurity Level 4 Containment Lab in Wuhan, China that led to an outbreak of COVID-19. 64. The Defendants were negligent in the collection and study of novel coronaviruses in bats, including COVID-19, a virus that is fatal to humans. 65. The Defendants were negligent in the disposal of COVID-19. A lab tech was ordered to destroy various active COVID-19 samples. However, due to improper training and safety protocols, the lab tech became infected with COVID-19 and then released the contagion into the general population. 66. The Defendants discovered the release of COVID-19 into the general population then intentionally began a cover-up to hide the release. 67. Defendants then began a disinformation campaign that blamed the United States and the United States Army as the source of the COVID-19 outbreak. 68. Defendants’ negligence was the proximate cause of personal injuries suffered by the class members. These personal injuries include death, hospitalization, infection, permanent damage to lungs, and other physical ailments. (Gross Negligence) 69. Plaintiffs re-allege and incorporate by reference the allegations contained in the paragraphs above as if fully set forth herein. 70. In Texas, the theory of gross negligence is based on an objective and subjective component. That is: 1) viewed objectively from the standpoint of the actor, the act or omission must involve an extreme degree of risk, considering the probability and magnitude of the potential harm to others; and 2) the actor must have actual, subjective awareness of the risk involved, but nevertheless proceed in conscious indifference to the rights, safety, or welfare of others. See Lee Lewis Constr., Inc. v. Harrison, 70 S.W.3d 778, 785 (Tex. 2001). 71. In the instant case, Defendants operated a Biosecurity Level 4 Containment Lab in Wuhan, China with gross negligence that led to an outbreak of COVID-19. 72. The Defendants were grossly negligent in the collection and study of novel coronaviruses in bats, including COVID-19, a virus that is fatal to humans. 73. The Defendants were grossly negligent in the disposal of COVID-19. A lab tech was ordered to destroy various active COVID-19 samples. However, due to improper training and safety protocols, the lab tech became infected with COVID-19 and then released the contagion into the general population. 74. The Defendants discovered the release of COVID-19 into the general population then intentionally began a cover-up to hide the release. 75. Defendants then began a disinformation campaign that blamed the United States and the United States Army as the source of the COVID-19 outbreak. Defendants 76. Defendants’ gross negligence was the proximate cause of personal injuries and economic losses suffered by the class members. These personal injuries include death, hospitalization, infection, permanent damage to lungs, and other physical ailments. XIII. FOURTH CAUSE OF ACTION (Respondeat Superior) 77. Plaintiffs re-allege and incorporate by reference the allegations contained in the paragraphs above as if fully set forth herein. 78. In Texas, under the doctrine of respondeat superior, an employer can be held vicariously liable for the tortious acts of its employees conducted within the scope of their employment. See Baptist Mem'l Hosp. Sys. v. Sampson, 969 S.W.2d 945, 947 (Tex. 1998). Employers are held liable for the conduct of their employees because employers generally have the right to control the means and methods of the employees’ work. 79. In the instant case, Defendants are responsible for the negligence of their employees’ actions in operating the Biosecurity Level 4 lab in Wuhan, China. Defendants had been warned repeatedly that their lab safety procedures were inadequate. In addition, Defendants’ employees were collecting and studying live COVID-19 samples taken from bats. This negligent operation of the lab and the collection, storage, and improper disposal of the COVID-19 virus led to Plaintiffs’ personal injury and economic damages. 80. The acts of Defendants’ employees were the proximate cause of personal injuries and economic losses suffered by the class members. These personal injuries include death, hospitalization, infection, permanent damage to lungs, and other physical ailments. (Economic Losses) 81. Plaintiffs re-allege and incorporate by reference the allegations contained in the paragraphs above as if fully set forth herein. 82. In Texas, Plaintiffs can recover economic losses stemming from Defendants’ intentional torts. See Sharyland Water Supply Corp. v. City of Alton, 354 S.W.3d 407, 418 (Tex. 2011). 83. In the instant case, Defendants intentionally operated a Biosecurity Level 4 lab in Wuhan, China. Defendants intentionally collected, harvested, and studied live COVID-19 virus samples from bats in Southern China. 84. Defendants were aware that they were exposing the populace to a severe and dangerous condition – specifically studying active and novel coronaviruses that had not yet been transmitted to humans. 85. Once the outbreak occurred, Defendants then intentionally attempted to stop news about the outbreak by imprisoning, sequestering, and charging scientists with disorderly conduct and other crimes against the state. 86. Defendants then intentionally spread a false report that the COVID-19 virus was released in China by the U.S. Army and the United States. 87. Defendants intentional study of COVID-19 and the intentional cover-up about the spread of the pandemic led to death, loss of jobs, loss of livelihoods, and economic losses to the class members. 88. As a result, Plaintiffs and the class have suffered economic losses including loss of jobs, business revenue, and other losses. XV. SEVENTH CAUSE OF ACTION (Unjust Enrichment) 89. Plaintiffs re-allege and incorporate by reference the allegations contained in the paragraphs above as if fully set forth herein. 90. Defendants improperly received and continue to improperly receive from Plaintiffs and class members millions of dollars as result of the conduct alleged above, through the sale of PPE (Personal Protective Equipment) to class members. This PPE is used by class members to protect themselves from a pandemic created by Defendants’ intentional and negligent actions. 91. In the instant case, Defendants intentionally operated a Biosecurity Level 4 lab in Wuhan, China. Defendants intentionally collected, harvested, and studied live COVID-19 virus samples from bats in Southern China. 92. Defendants were aware that they were exposing the populace to a severe and dangerous condition – specifically studying active and novel coronaviruses that had not yet been transmitted to humans. 93. Once the outbreak occurred, Defendants then intentionally attempted to stop news about the outbreak by imprisoning, sequestering, and charging scientists with disorderly conduct and other crimes against the state. 94. Defendants then intentionally spread a false report that the COVID-19 virus was released in China by the U.S. Army and the United States. 95. Defendants intentional study of COVID-19 and the intentional cover-up about the spread of the pandemic led to death, loss of jobs, loss of livelihoods, and economic losses to the class members. Containment Lab in Wuhan, China that led to an outbreak of COVID-19. 97. Defendants were negligent in the collection and study of novel coronaviruses in bats, including COVID-19, a virus that is fatal to humans. 98. Defendants were negligent in the disposal of the COVID-19 sample. A lab tech was ordered to destroy various active COVID-19 samples. However, due to improper training and safety protocols, the lab tech became infected with COVID-19 and then released the contagion into the general population. 99. Defendants discovered the release of COVID-19 into the general population then intentionally began a cover-up to hide the release. 100. Defendants then began a disinformation campaign that blamed the United States and the United States Army as the source of the COVID-19 outbreak. 101. Defendants’ negligence was the proximate cause of personal injuries suffered by the class members. These personal injuries include death, hospitalization, infection, permanent damage to lungs, and other physical ailments. 102. Defendants’ unjust enrichment by selling PPE (Personal Protective Equipment) to Plaintiffs and class members to mitigate a virus released by the Defendants is unconscionable. Defendants created a hazardous condition, then profited by selling equipment to class members to mitigate that hazard. 103. As a result, Plaintiffs and the class have conferred a benefit on Defendants to which Defendants are not entitled. Defendants have knowledge of this benefit, wrongfully and deceptively obtained this benefit, and have voluntarily accepted and retained the benefit conferred to it. Defendants will be unjustly enriched if they are allowed to retain such funds and therefore, a constructive trust should be imposed on all Defendant, and returned to Plaintiffs and the class. PRAYER FOR RELIEF WHEREFORE, Plaintiffs pray this Court enter a judgment against Defendants that: A. This action be certified and maintained as a class action under Rule 23 of the Federal Rules of Civil Procedure and certify the proposed class as defined; B. Awards compensatory and/or punitive damages as to all Causes of Action where such relief is permitted; C. Awards Plaintiffs and proposed class members the costs of this action, including reasonable attorney’s fees and expenses; D. Orders Defendants to immediately cease their wrongful conduct as set forth above; E. Awards equitable monetary relief, including restitution and disgorgement of all ill-gotten gains, and the imposition of a constructive trust upon, or otherwise restricting Defendant’s ill-gotten gains, to ensure that Plaintiffs and proposed class members have an effective remedy; F. Awards pre-judgment and post-judgment interest at the legal rate; and G. Such further legal and equitable relief as this Court may deem just and proper. DATED: May 3, 2020 Respectfully submitted, THE ROSALES LAW FIRM, LLC OMAR W. ROSALES Texas Bar No. 24053450 14846 Valencia Cir S Harlingen, TX 78550 (512) 955-0579 Tel www.owrosales.com By: /s/ Omar W. Rosales Omar W. Rosales Lead Counsel for Class Pending Admission Pro Hac Vice
products liability and mass tort
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DEC 21 2012 LONG ISLAND OFFICE CV - 12 6324 X WEXLER, Plaintiffs, -against- LINDSAY, Defendants. X Plaintiffs, ANCELMO SIMEON MENDEZ LOPEZ and SANTOS NATIVIDAD PRELIMINARY STATEMENT 1. Defendants have profited at the expense of their current and former 2. Defendants employed Plaintiffs and similarly situated employees as "non- 3. Defendants failed to pay Plaintiffs and similarly situated workers the 4. Defendants failed to pay Plaintiffs and similarly situated workers the 5. By the conduct described throughout this Complaint, Defendants willfully NATURE OF THE ACTION 6. Plaintiffs seek to recover unpaid minimum and overtime wages that JURISDICTION AND VENUE 7. This Court has subject matter jurisdiction pursuant to 28 U.S.C. §§ 1331 8. In addition, the Court has jurisdiction over Plaintiffs' claims under the 9. Venue is proper in the Eastern District of New York pursuant to 28 U.S.C. 10. Defendants do business in the State of New York, within the Eastern THE PARTIES 11. The Plaintiff, ANCELMO SIMEON MENDEZ LOPEZ ("LOPEZ"), is a 12. At all times relevant to the complaint, Plaintiff, LOPEZ, was and still is an 13. The Plaintiff, LOPEZ, was employed by the defendants from in or about 14. The Plaintiff, LOPEZ, performed non-exempt duties for the defendants. 15. The Plaintiff, SANTOS NATIVIDAD CALI ZAMBRANO 16. At all times relevant to the complaint, Plaintiff, ZAMBRANO, was and 17. The plaintiff, ZAMBRANO, was employed by the defendants from in or 18. The Plaintiff, ZAMBRANO, performed non-exempt duties for the 19. Upon information and belief, defendant SETAUKET CAR WASH & 20. Upon information and belief, the defendant SETAUKET CAR WASH & 21. At all times relevant, defendant, SETAUKET CAR WASH & DETAIL 22. Upon information and belief, defendant TLCW INC., was and still is a23. Upon information and belief, the defendant TLCW INC. was and still is 24. At all times relevant, defendant, TLCW, INC. was and still is an 25. Upon information and belief, defendant KARP ENTERPRISES, INC., 26. Upon information and belief, the defendant KARP ENTERPRISES, INC. 27. At all times relevant, defendant, KARP ENTERPRISES, INC. was and 28. Upon information and belief, the defendant STEVEN SAVIANO, owns 29. Upon information and belief, the defendant STEVEN SAVIANO is the 30. Upon information and belief, the defendant STEVEN SAVIANO is a 31. Upon information and belief, the defendant STEVEN SAVIANO has 32. Upon information and belief, the defendant STEVEN SAVIANO, owns 33. Upon information and belief, the defendant STEVEN SAVIANO is the 34. Upon information and belief, the defendant STEVEN SAVIANO is a 35. Upon information and belief, the defendant STEVEN SAVIANO has 36. Upon information and belief, the defendant STEVEN SAVIANO, owns 37. Upon information and belief, the defendant STEVEN SAVIANO is the 38. Upon information and belief, the defendant STEVEN SAVIANO is a 39. Upon information and belief, the defendant STEVEN SAVIANO has 40. At all times hereinafter mentioned, the defendant, STEVEN SAVIANO, 41. Upon information and belief, the defendant MARK CHAIT, owns and/or 42. Upon information and belief, the defendant MARK CHAIT is the 43. Upon information and belief, the defendant MARK CHAIT is a 44. Upon information and belief, the defendant MARK CHAIT has authority 45. Upon information and belief, the defendant MARK CHAIT owns and/or 46. Upon information and belief, the defendant MARK CHAIT is the 47. Upon information and belief, the defendant MARK CHAIT is a 48. Upon information and belief, the defendant MARK CHAIT has authority 49. Upon information and belief, the defendant MARK CHAIT owns and/or 50. Upon information and belief, the defendant MARK CHAIT, is the 51. Upon information and belief, the defendant MARK CHAIT, is a 52. Upon information and belief, the defendant MARK CHAIT, has authority 53. At all times hereinafter mentioned, the defendant, MARK CHAIT, was 54. Plaintiff, LOPEZ, has personal knowledge of defendants' pay practices at 55. Plaintiff, LOPEZ, has personal knowledge of defendants' pay practices at FACTS 56. At all times relevant, Plaintiffs performed non-exempt duties, including, 57. At all times hereinafter mentioned, plaintiffs were required to be paid 58. Plaintiffs worked more than forty hours in most workweeks in which they 59. Plaintiff and similarly situated current and former employees regularly60. Plaintiffs, and similarly situated current and former employees, were paid an 61. Defendants failed to compensate the plaintiffs for time worked in excess of forty 62. Defendants paid Plaintiff, and similarly situated current and former employees, 63. Defendants willfully disregarded and purposefully evaded record keeping 64. Defendants failed to pay Plaintiffs and similarly situated employees spread of 65. Defendants' refusal and/or failure to pay overtime and spread of hours pay was 66. Defendants paid plaintiffs, at times, wholly or partially in cash, without providing 67. Defendants failed to provide plaintiffs and similarly situated employees time off 68. On numerous occasions, plaintiffs received neither the thirty (30) minute noonday 69. Defendants retained all or part of the Plaintiffs' gratuities. COLLECTIVE ACTION ALLEGATIONS 70. At all relevant times, Plaintiffs and the other FLSA Collective Action 71. Upon information and belief, there are many current and former 72. Plaintiffs seek to proceed as a collective action pursuant to 29 U.S.C. 73. The First Claim for Relief is properly brought under and maintained as an FEDERAL RULE OF CIVIL PROCEDURE RULE 23 CLASS ACTION ALLEGATIONS 74. Plaintiffs also bring New York Labor Law claims on behalf of themselves 75. The persons in the Rule 23 Class identified above are SO numerous that 76. The Rule 23 Class Members are readily ascertainable. For purposes of 77. Defendants have acted or have refused to act on grounds generally 78. There are questions of law and fact common to the Rule 23 Class that (a) Whether the defendants unlawfully failed to pay proper compensation in violation of and within the meaning of the New York Labor Law Article 6,190 et seq. and the supporting New York State Department of Labor Regulations, 12 N.Y.C.R.R. Part 142; (b) Whether the New York Class Representatives and Rule 23 Class are non- exempt from entitlement to premium compensation for hours worked in excess of forty (40) hours per week; (c) Whether defendants have failed to keep true and accurate time records for all hours worked by Plaintiffs and the Rule 23 Class; (d) What proof of hours worked is sufficient when an employer fails in its duty to maintain true and accurate time records; (e) What were the policies, practices, programs, procedures, protocols and plans of Defendant regarding payment of overtime wages; (f) Whether defendants failed and/or refused to pay Plaintiffs and the Rule 23 Class overtime pay for hours worked in excess of 40 hours per work week within the meaning of New York Labor Law Article 19, §650 et seq., and the supporting New York State Department of Labor Regulations, 12 N.Y.C.R.R. Part 142; (g) the nature and extent of Rule 23 Class-wide injury and the appropriate measure of damages for the class; (h) Whether defendants' general practice of failing and/or refusing to pay Plaintiffs and the Rule 23 Class overtime pay for hours worked in excess of 40 hours per work week was done willfully or with reckless disregard of the federal and state wage and hour laws. 79. The claims of the Plaintiffs are typical of the claims of the Rule 23 Class 80. Plaintiffs' claims are typical of those claims which could be alleged by 81. Plaintiffs will fairly and adequately represent and protect the interests of 82. Plaintiffs have retained counsel competent and experienced in complex 83. A class action is superior to other available methods for the fair and 84. Current employees are often afraid to assert their rights out of fear of FIRST CLAIM FOR RELIEF (FAIR LABOR STANDARDS ACT) 85. Plaintiffs allege and incorporate by reference all allegations in all 86. Defendants employed plaintiffs for workweeks longer than forty (40) 87. The complete records concerning the number of hours worked by the88. Defendants have engaged in a widespread pattern and practice of violating 89. Plaintiffs have consented in writing to be parties to this action, pursuant to 90. At all relevant times, Plaintiffs and other similarly situated current and 91. The overtime wage provisions set forth in §201 et seq. of the FLSA apply 92. Defendants are employers engaged in commerce and/or the production of 93. At all relevant times, Plaintiffs were employees within the meaning of 29 94. Defendants have failed to pay Plaintiffs and other similarly situated 95. Defendants' violations of the FLSA, as described in this Complaint have 96. Because defendants' violations of the FLSA have been willful, a three- 97. As a result of defendants' willful violations of the FLSA, Plaintiffs and all 98. As a result of defendants' unlawful acts, Plaintiffs and other similarly SECOND CLAIM FOR RELIEF (NEW YORK LABOR LAW: UNPAID OVERTIME WAGES) 99. Plaintiffs allege and incorporate by reference all allegations in all 100. At all relevant times, Plaintiffs were employees and Defendant has been 101. The overtime wage provisions of Article 19 of the New York Labor Law 102. Defendants employed plaintiffs for workweeks longer than forty (40) 103. The complete records concerning the number of hours worked by the 104. Defendants have failed to pay Plaintiffs and the Rule 23 Class Members 105. By defendants' failure to pay Plaintiffs and the Rule 23 Class Members 106. Due to defendants' violations of the New York Labor Law, Plaintiffs and FEDERAL MINIMUM WAGE 107. Plaintiffs allege and incorporate by reference all allegations in all 108. At all times relevant to this action, plaintiff LOPEZ was defendants' 109. At all times relevant to this action, plaintiff ZAMBRANO was defendants' 110. At all times relevant, defendants were plaintiff's employer within the 111. At all times relevant, plaintiff and defendants were engaged in commerce 112. At all times relevant, the applicable federal minimum wage is codified by 113. Defendants willfully failed to pay plaintiff the minimum wages for hours 114. As a consequence of the willful underpayment of wages, plaintiff is FOURTH CLAIM FOR RELIEF ON BEHALF OF PLAINTIFFS ZAMBRANO AND SIMILARLY SITUATED EMPLOYEES FOR FAILURE TO PAY MINIMUM WAGE IN VIOLATION OF NEW YORKLABORLAW 115. Plaintiffs allege and incorporate by reference all allegations in all 116. At all times relevant to this action, the state minimum wage was $5.15 per 117. Defendants willfully violated plaintiff's rights by failing to pay plaintiff118. Due to defendants' New York Labor Law violations, plaintiff is entitled to FIFTH CLAIM FOR RELIEF FOR FAILURE TO PAY SPREAD OF HOURS IN VIOLATION OF 12 NYCRR §142-2.4 119. Plaintiffs allege and incorporate by reference all allegations in all 120. Defendants failed to pay plaintiffs one additional hour pay at the basic 121. Defendants' failure to pay plaintiff an additional hour pay for each day 122. As a result of Defendants' New York Labor Law violations, Plaintiff is SIXTH CLAIM FOR RELIEF FOR VIOLATION OF NEW YORK LABOR LAW SECTION 195 123. Plaintiff alleges and incorporates by reference all allegations in all 124. Defendant failed to provide plaintiff with notice of her rate of pay; the 125. Due to defendant's failure to provide plaintiff with the notice required by PRAYER FOR RELIEF WHEREFORE, Plaintiffs, individually and on behalf of all other similarly (i) Unpaid wages and an additional and equal amount as liquidated damages (ii) Certification of this case as a collective action under 29 U.S.C. $216(b) (iii) Designation of Plaintiffs as representatives of the Rule 23 Class, and (iv) Issuance of a declaratory judgment that the practices complained of in this (v) Unpaid overtime and spread of hours pay pursuant to New York Labor (vi) Damages in an amount to be determined at trial for Defendant's violation (vii) Damages in the amount of $2,500.00 pursuant to New York State Labor (viii) All attorneys' fees and costs incurred in prosecuting these claims; and (ix) Such other relief as this Court deems just and proper. DEMAND FOR TRIAL BY JURY Pursuant to Rule 38(b) of the Federal Rules of Civil Procedure, Plaintiffs demand December 20, 2012 FRANK & ASSOCIATES, P.C. By: you Peter A. Romero (PR-1658) 500 Bi-County Blvd., 112N Farmingdale, New York 11735 Tel. (631) 756-0400 Fax (631) 756-0547 [email protected] Attorneys for Plaintiffs
employment & labor
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IN THE COURT OF COMMONPLEAS OF ALLEGHENY COUNTY, PENNSYLVANIA CIVIL DIVISION LINDA SASINOSKI and BOB SASINOSKI, her husband, No.: GD 07-001656 Plaintiffs, COMPLAINTIN CIVIL ACTION Filed on behalf of Plaintiffs Counsel of Record for this Party: OLYMPUS AMERICA,INC., WEST PENN ALLEGHENY HEALTH SYSTEM,INC., FORBES REGIONAL HOSPITAL; DAVID R. MULOCK,D.O.; and KELLY AND WOOD,LTD., Defendants. Philip A. Ignelzi, Esquire PA ID# 34286 Michael A. Murphy, Esquire PA ID# 55846 John D. Perkosky, Esquire PA ID# 83083 JURY TRIAL DEMANDED ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) OGG, CORDES, MURPHY & IGNELZI, L.L.P. Firm ID# 568 245 Fort Pitt Boulevard Pittsburgh, PA 15222 (412) 471-8500 IN THE COURT OF COMMONPLEAS OF ALLEGHENY COUNTY, PENNSYLVANIA LINDA SASINOSKI and BOB SASINOSKI, CIVIL DIVISION her husband, No.: GD 07-001656 Plaintiffs, ) ) ) ) ) ) ) OLYMPUS AMERICA,INC.; ) WEST PENN ALLEGHENY HEALTH ) SYSTEM,INC., ) FORBES REGIONAL HOSPITAL; ) DAVID R. MULOCK,D.O.; and ) KELLY AND WOOD,LTD., ) ) ) Defendants. NOTICE TO DEFEND You have been sued in Court. If you wish to defend against the claims set forth in the following pages, you must take action within twenty (20) days after this Complaint and Notice are served, by entering a written appearance personally or by attorney andfiling in writing with the Court your defenses or objections to the claims set forth against you. You are warnedthat if you fail to do so the case may proceed without you and a judgment maybeentered against you by the court without further notice for any money claimed in the complaint or for any other claim or relief requested by the plaintiff. You may lose moneyorproperty or otherrights importantto YOU SHOULD TAKE THIS PAPER TO YOUR LAWYER AT ONCE. IF YOU DO NOT HAVE A LAWYER OR CANNOT AFFORD ONE, GO TO OR TELEPHONE THE OFFICE SET FORTH BELOW TO FIND OUT WHERE YOU CAN GET LEGAL HELP. THIS OFFICE CAN PROVIDE YOU WITH INFORMATION ABOUT HIRING A LAWYER. IF YOU CANNOT AFFORD TO HIRE A LAWYER, THIS OFFICE MAY BE ABLE TO PROVIDE YOU WITH INFORMATION ABOUT AGENCIES THAT MAY OFFER LEGAL SERVICES TO ELIGIBLE PERSONS AT A REDUCEDFEE OR NOFEE. LAWYER REFERRAL SERVICE ALLEGHENY COUNTY BAR ASSOCIATION 920 CITY-COUNTY BUILDING PITTSBURGH,PA 15219 (412) 261-2088 COMPLAINT IN CIVIL ACTION AND NOW,comePlaintiffs, LINDA SASINOSKI and BOB SASINOSKI,her husband, by and throughhercounsel, Philip A. Ignelzi, Esquire, Michael A. Murphy, Esquire, John D. Perkosky, Esquire and the law firm Ogg, Cordes, Murphy & Ignelzi, L.L.P., andfiles the foregoing Complaint in Civil Action averring as follows: 1. Plaintiff, LINDA SASINOSKI (herein “MRS. SASINOSKT’),is an adult individual residing at 2828 Phillips Avenue, Glenshaw, Allegheny County, Pennsylvania 15116. 2. Plaintiff, BOB SASINOSKI (herein “MR. SASINOSKY”)is an adult individual residing at 2828 Phillips Avenue, Glenshaw, Allegheny County, Pennsylvania 15116. Atall times relevant to this matter, Plaintiffs were married and residedat this address. 3. Defendant, OLYMPUS AMERICA,INC.(herein “OLYMPUS”’)is a corporation organized and existing under the laws of the Commonwealth of Pennsylvaniaandatall times relevant to this matter was involvedin the business of designing, manufacturing and distributing of medical equipment, including colonoscopesused in conjunction with colonoscopies. OLYMPUSregularly conducts business within the Commonwealth of Pennsylvania by distributing its products through the state and hasa principle place of business at 3500 Corporate Parkway, Center Valley, Lehigh Valley, Pennsylvania 18034. 4. Defendant, WEST PENN ALLEGHENY HEALTH SYSTEM,INC.(herein “HEALTH SYSTEM”) ”) is a non-profit corporation organized and existing under the laws of the Commonwealth of Pennsylvania and is engaged in the business of offering healthcare and hospital facilities and services, and hasa principle place of business at 4800 Friendship Avenue, Pittsburgh, Allegheny County, Pennsylvania, 15224. At all times relevant to the matters set forth herein, HEALTH SYSTEM owned,operated, possessed and maintained a generalhospital and, through physicians and other health care personnelat said hospital, provided medical care, treatment and hospital services to MRS. SASINOSKI andotherpatients. At all times material hereto, HEALTH SYSTEMacted by and through these duly authorized agents,ostensible agents, servants, and/or employeesandfor the benefit of HEALTH SYSTEM. 5. Defendant, FORBES REGIONAL HOSPITAL(herein “HOSPITAL?”)is a non- profit corporation organized and existing under the laws of the Commonwealth of Pennsylvania and is engaged in the businessof offering healthcare and hospital services, and has a principle place of business at 2570 Haymaker Road, Monroeville, Allegheny County, Pennsylvania 15146. At all times relevant to the matters set forth herein, HOSPITAL owned,operated, possessed and maintained a general hospital and, through physicians andother health care personnelat said hospital, provided medicalcare, treatment and hospital services to MRS. SASINOSKI andotherpatients. Atall times material hereto, HOSPITAL acted by and through these duly authorized agents, ostensible agents, servants, and/or employeesandfor the benefit of HOSPITAL. 6. Defendant, DAVID R. MULOCK,D.O.(herein “DR. MULOCK”)is a physician licensed to practice medicine in the Commonwealth of Pennsylvania, and is engaged in providing medical care at HEALTH SYSTEM, HOSPITAL and K and W. Plaintiffs are asserting a professionalliability claim against this Defendant. 7. Defendant, KELLY AND WOOD,LTD(herein “K and W’’)is a corporation organized to do business in the Commonwealth of Pennsylvania, providing medicalcare, treatment andservicesto its patients through its agents, ostensible agents, servants and/or employees and hasa principle place of business at 3347 Forbes Avenue,Pittsburgh, Allegheny County, Pennsylvania 15213. FACTUAL BACKGROUND 8. In 2003, a problem wasdiscovered in New York and California regarding the failure of healthcare providers to properly clean, sanitize and disinfect certain colonoscopes manufactured by OLYMPUS.Asa result of improper cleaning anddisinfecting of the colonoscopes, a numberof individuals contracted Hepatitis C. The cleaning problem involved the failure of the healthcare providers to properly disinfect auxiliary channels in the involved colonoscopes. 9. As a result of the failure of these healthcare providers to properly disinfect auxiliary channels of the involved colonoscopes, OLYMPUSsentsafety notices to over 2,300 of its customers, including manyhospitals and other healthcare providers, warning of the need to properly clean and disinfect the auxiliary channels. On information andbelief Plaintiffs, MRS. SASINOSKI and MR. SASINOSKI,believe that Defendants, HEALTH SYSTEM, HOSPITAL, K and W and DR. MULOCK,receivedthe safety notices from OLYMPUSinforming them of the need to properly clean anddisinfect all the auxiliary chambers of the Olympus colonoscopes. 10.| Sometimeprior to October 28, 2004, HEALTH SYSTEM and HOSPITAL purchased two new colonoscopes from OLYMPUS. The new colonoscopes were model number CF-QI60AL. These colonoscopes contained an auxiliary chamber that permitted water to be pumpedthroughit. On information andbelief, before October 2004, HEALTH SYSTEM and HOSPITAL had not owned any Olympus model CF-Q160ALcolonoscopes. 11. On information and belief, MRS. SASINOSKI and MR. SASINOSKI assert that these new Olympuscolonscopes were either accompanied by or supposed to be accompanied by instruction and user manualsthat contained specific instructions telling Defendants how to properly clean and disinfect the Olympus CF-Q1I60AL colonoscope. 12. Despite their knowledgethatthe failure to clean and disinfect instruments such as a colonoscope could have grave consequencesfor their patients, and despite their knowledge that the Olympuscolonoscopes had auxiliary chambers that needed to be properly disinfected to avoid serious and/orfatal injuries to their patients, HEALTH SYSTEM, HOSPITAL,K and W and DR. MULLOCKfailed to properly implement the information provided by OLYMPUSon the proper cleaning and disinfecting of the Olympus CF-Q160AL colonoscope. 13. Alternatively, Defendant, OLYMPUS,failed to provide sufficient warnings, instructions or notice to Defendants HEALTH SYSTEM, HOSPITAL,K and W,and DR. MULOCK,on the need for and procedureas to properly clean and disinfect the aforementioned colonoscope,specifically the auxiliary chamber. 14. Because ofthe failure of HEALTH SYSTEM, HOSPITAL,K and W,and DR. MULOCKto implementtheinstructions provided by OLYMPUSonhowto properly clean and disinfect such scopes,all person who had a colonoscopy at HOSPITAL between October28, 2004 and February 26, 2005, including MRS. SASINOSKI on January 27, 2005, underwent a colonoscopy with the Olympus CF-Q160AL colonoscope with an improperly cleaned and disinfected colonoscope. 15. Alternatively, because of the failure of OLYMPUSto provide proper instructions on howto properly clean and disinfect such scopes,all persons who had a colonoscopyat HOSPITALbetween October 18, 2004 and February 26, 2005,including MRS. SASINOSKI on January 27, 2005, underwenta colonoscopy with the Olympus CF-Q160AL colonoscope with an improperly cleaned and disinfected colonoscope. 16.| Thecareless and reckless conduct of Defendants as described above, subjected MRS. SASINOSKI and MR. SASINOSKI to a significantly increased risk of contracting a viral and/or bacterial infection and/orillness, including butnot limited to, Hepatitis B, Hepatitis C and 17. On information and belief, HEALTH SYSTEM, HOSPITAL,K and W and DR. MULOCKdiscovered on February 27, 2005, or shortly thereafter, that all persons who had a colonoscopy at HOSPITALusing the Olympus CF-Q160AL colonoscope betweenthe dates of October 28, 2004 and February 26, 2005 were subjected to a colonoscopy with an improperly cleaned and disinfected colonoscope, and werethusat risk of contracting infection and/orillness. Defendants knew that if any such patient engaged in unprotected sexualrelations or otherwise transferred blood, or certain other body fluids, additional persons wouldbeat risk of contracting viral and/or bacterial infections and/or illnesses. 18. Despite this knowledge, Defendants waited over a month,or until late March 2005, to inform patients of the potential risks. In late March 2005, HEALTH SYSTEM and HOSPITAL sentcertified letters to about 200 patients, including MRS. SASINOSKI,advising them that they wereat risk of infection and/orillness as a result of having undergone colonoscopy with an improperly cleaned and disinfected colonoscope. Thepatients, including MRS. SASINOSKI, were advised to submit to two blood tests, one immediately and onein six months, to determine if they had contracted anyillnesses as a result of having undergoing a colonoscopy with an improperly cleaned and disinfected colonoscope. COUNT I — NEGLIGENCE Plaintiffs v. Olympus America,Inc. 19. Plaintiffs incorporate paragraphs 1 through 18asif fully set forth herein. 20. At all material times, OLYMPUSwasacting by and throughits servants, agents, ostensible agents, and/or employees whoactedor failed to act within the scope of their authority in the course of OLYMPUS’ business. 21. Atall material times, OLYMPUS owed MRS.SASINOSKI a duty of care in the design, testing, manufacturing, marketing, distribution and selling of the Olympus CF-QI60AL colonoscopeandits related components and parts so as to avoid unreasonablerisk of injury to MRS. SASINOSKI, a foreseeable user. 22. At all material times, MRS. SASINOSKT in no wayparticipated in the operation of this equipment, and she actedatall times in a reasonable, prudent and cautious mannerandin a fashion free of any contributory negligence. 23. Atall material times, OLYMPUSowed a duty to MRS. SASINOSKI or any and all entities or individuals to adequately warn andinstruct asto all defects, either known or should have been known by OLYMPUS,asto avoid an unreasonable risk of injury to MRS. SASINOSKI,a foreseeable user. 24. At all material times, OLYMPUShadan obligationto refrain from placing in the stream of commerce the Olympus CF-Q160AL colonoscopeandits related components that were in a defective condition and unreasonably dangerousto foreseeable users such as MRS. SASINOSKI andto instruct and warn of such defective conditions. 25. At all material times, OLYMPUSdesigned, manufactured and distributed the Olympus CF-Q160ALcolonoscope andits related componentsin the regular course ofits business. The Olympus CF-Q160AL colonoscopeandits related components were expected to and did reach the users of this equipment without substantial change in its condition. 26. At the time the Olympus CF-Q160ALcolonoscope andits related components left OLYMPUS’control, it was in a defective condition because ofits unsafe and improper design and manufacture. 27. At the time of the incident described in this Complaint, the condition of the Olympus CF-Q160AL colonoscopeandits related components had notbeen substantially changed from its condition when designed, manufactured, distributed and sold by OLYMPUS. 28.| The Olympus CF-Q160AL colonoscope and related components defective condition, was a direct and proximate causeof the injuries suffered by MRS. SASINOSKI and OLYMPUSisstrictly liable. 29. The injuries and damagessuffered by MRS. SASINOSKI werethe direct and proximate result of the negligence and carelessness of OLYMPUS,by andthroughits officers, agents, ostensible agents, servants, and/or employees acting within course and scopeof their authority, servitude or employment, general, and in the following particulars: a. In failing to design and/or utilizing improper designs or procedures for the manufacture, assembly, andsale of the Olympus CF-Q160ALcolonoscopeandits related components; b. In designingorin utilizing defective designs and procedures for the manufacture, assembly andsale of the Olympus CF-Q160ALcolonoscope and related components; C. In failing to properly test the Olympus CF-Q160AL colonoscope and componentparts after its manufacture andpriorto sale; d. In failing to include proper instructions for the maintenance of the Olympus CF-Q160AL colonoscope andits related componentsafter its manufacture andpriorto sale; e. In failing to adequately inform or warn purchasers or ultimate users of the Olympus CF-Q160AL colonoscope and its related componentsas to the proper proceduresfor maintaining it and its related components; f. In failing to adequately inform or warn purchasers or ultimate users of the Olympus CF-Q160AL colonoscope andits related componentsofthe risks or dangers posed byit; g. In failing to provide proper and sufficient instructions relating to disinfecting andsterilizing the colonoscope; h. In failing to provide adequate warningsas to the need for and methodsto properly disinfect and sterilize the colonoscope; and i. In designing, manufacturing and distributing the colonoscope in a fashion that madeit difficult and confusing to disinfect andsterilize. 30. As a direct and proximateresult of the above actions and omissions of OLYMPUS,MRS. SASINOSKT hassustained injury and incurred the following damages: a. Past and future impairment of MRS. SASINOSKI’S general health, strength andvitality; b. Past and future pain and suffering; Cc. Past and future mental anguish, embarrassment and inconvenience; d. Submission to past and future testing; e. Medical expenses; f. Increasedrisk of contracting infectious diseases; g. Past and future pain and inconvenience ofbloodtesting; h. Lost wages and income; and 1. Deprivation of MRS. SASINOSKT’Sability to enjoy ordinary pleasuresof herlife. 31. WHEREFORE,Plaintiffs, LINDA SASINOSKI and BOB SASINOSKI,claim damages against OLYMPUS AMERICA,INC.in a sum in excessof the applicable arbitration limits and demanda trial by jury. COUNT II — NEGLIGENCE Plaintiffs v. West Penn Allegheny Health System,Inc. 32. Plaintiffs incorporate paragraphs | through 31 asif fully set forth herein. 33. HEALTH SYSTEMhada duty and responsibility to MRS. SASINOSKI,its patients, and to the public to provide appropriate and competent medical care and treatment. 34. In subjecting MRS. SASINOSKI to a colonoscopy with an improperly cleaned and disinfected colonoscope, HEALTH SYSTEM,through their employees, agents,ostensible agents, and/or servants was negligent and acted with reckless indifference to the safety of MRS. SASINOSK1 in the following particulars: a. In failing to properly care for Mrs. Sasinoski; b. In failing to learn, instruct and inform others of the proper method of cleaning and disinfecting the Olympus CF-Q160AL colonoscope; In failing to have in effect adequate rules, regulations and protocols that required their employees, agents, ostensible agents, and/or servants to read and follow cleaning, disinfecting and other instructions provided by the manufactures of medical instruments such as the Olympus CF-Q1I60AL colonoscope; In failing to adequately enforce rules, regulations and protocols requiring their employees, agents, and servants to read and follow cleaning, disinfecting and other instructions provided by the manufacturers of medical instruments such as the Olympus CF-Q160AL colonoscope used in HOSPITAL, In permitting an improperly cleaned and disinfected Olympus CF-Q160AL colonoscope to be used on Mrs. Sasinoski; f. In failing to properly clean and disinfect the Olympus CF-Q160AL colonoscopebefore it was used on Mrs. Sasinoski, g. In failing to properly train those responsiblefor the cleaning, disinfecting and maintenance of the Olympus CF-Q160AL colonoscope; h. In failing to recognize at any time before February 26, 2005 that they were subjecting Mrs. Sasinoski to a colonoscopy with improperly cleaned and disinfected Olympus CF-Q160AL colonoscopes; and i. In failing to promptly and in a timely mannernotify Mrs. Sasinoski that she had been subjected to a colonoscopy with an improperly cleaned and disinfected Olympus CF-Q160AL colonoscope and wasthereforeatrisk of contracting and/or spreading viral and/or bacterial infections and/orillnesses. 35. Asa direct and proximate result of the above acts or omissions of Defendants, Plaintiffs have sustained the following damagesandlossesset forth in paragraph 30 above, which paragraphis incorporated by reference. WHEREFORE,Plaintiffs, LINDA SASINOSKI and BOB SASINOSKI,claim damages against WEST PENN ALLEGHENY HEALTH SYSTEM,INC.in a sum in excessofthe applicable arbitration limits and demanda trial by jury. COUNTII - NEGLIGENCE Plaintiffs v. Forbes Regional Hospital 36. Plaintiffs incorporate paragraphs 1 through 35 as if fully set forth herein. 37.| HOSPITALhad a duty andresponsibility to MRS. SASINOSKL,its patients, and to the public to provide appropriate and competent medical care and treatment. 38. In subjecting MRS. SASINOSKI to a colonoscopy with an improperly cleaned and disinfected Olympus CF-Q160AL colonoscope, HOSPITAL,through their employees, agents, ostensible agents, and/or servants was negligent and acted with recklessindifference to the safety of MRS. SASINOSKT inthe followingparticulars: a. In failing to properly care for Mrs. Sasinoski; b. In failing to learn, instruct and inform others of the proper method of cleaning and disinfecting the Olympus CF-Q160AL colonoscope; In failing to have in effect adequate rules, regulations and protocols that required their employees, agents, ostensible agents, and/or servants to read and follow cleaning, disinfecting and other instructions provided by the manufactures of medical instruments such as the Olympus CF-Q160AL colonoscope; In failing to adequately enforce rules, regulations and protocols requiring their employees, agents, and servants to read and follow cleaning, disinfecting and other instructions provided by the manufacturers of medical instruments such as the Olympus CF-Q160AL colonoscope used in HOSPITAL; In permitting an improperly cleaned and disinfected Olympus CF-Q160AL colonoscope to be used on Mrs. Sasinoski; In failing to properly clean and disinfect the Olympus CF-Q160AL colonoscope before it was used on Mrs. Sasinoski; In failing to properly train those responsible for the cleaning, disinfecting and maintenance of the Olympus CF-QI60AL colonoscope; In failing to recognize at any time before February 26, 2005 that they were subjecting Mrs. Sasinoski to a colonoscopy with improperly cleaned and disinfected Olympus CF-Q160AL colonoscopes; and In failing to promptly and in a timely manner notify Mrs. Sasinoski that she had been subjected to a colonoscopy with an improperly cleaned and disinfected Olympus CF-Q160AL colonoscope and wastherefore at risk of contracting and/or spreading viral and/orbacterial infections and/orillnesses. 39. Asadirect and proximateresult of the above acts or omissions of Defendants, Plaintiffs have sustained the following damagesandlosses set forth in paragraph 30 above, which paragraphis incorporated by reference. WHEREFORE,Plaintiffs, LINDA SASINOSKI and BOB SASINOSKI,claim damages against FORBES REGIONAL HOSPITAL in a sum in excessof the applicable arbitration limits and demanda trial by jury. COUNTIV —- NEGLIGENCE Plaintiffs v. David R. Mulock, D.O. 40. Plaintiffs incorporate paragraphs 1 through 39 asif fully set forth herein. 41. DR. MULOCKhad a dutyandresponsibility to MRS. SASINOSKI,hispatients, and to the public to provide appropriate and competent medicalcare and treatment. 42. In subjecting MRS. SASINOSKI to a colonoscopy with an improperly cleaned and disinfected Olympus CF-Q160AL colonoscope, DR. MULOCK,through his employees, agents, ostensible agents, and/or servants was negligent and acted with reckless indifferenceto the safety of MRS. SASINOSKI in the following particulars: a. In failing to properly care for Mrs. Sasinoski; b. In failing to learn, instruct and inform others of the proper method of cleaning and disinfecting the Olympus CF-Q160AL colonoscope; c. In failing to havein effect adequate rules, regulations and protocols that required their employees, agents, ostensible agents, and/or servants to read and follow cleaning, disinfecting and other instructions provided by the manufactures of medical instruments such as the Olympus CF-Q1I60AL colonoscope; d. In failing to adequately enforce rules, regulations and protocols requiring their employees, agents, and servants to read and follow cleaning, disinfecting and otherinstructions provided by the manufacturers of medical instruments such as the Olympus CF-Q160AL colonoscope used in HOSPITAL; e. In permitting an improperly cleaned and disinfected Olympus CF-Q160AL colonoscopeto be used on Mrs. Sasinoski; f. In failing to properly clean and disinfect the Olympus CF-QI60AL colonoscopebefore it was used on Mrs. Sasinoski; g. In failing to properly train those responsible for the cleaning, disinfecting and maintenance of the Olympus CF-Q160AL colonoscope; h. In failing to recognize at any time before February 26, 2005 that they were subjecting Mrs. Sasinoski to a colonoscopy with improperly cleaned and disinfected Olympus CF-QI60AL colonoscopes; and 1. In failing to promptly and in a timely mannernotify Mrs. Sasinoski that she had been subjected to a colonoscopy with an improperly cleaned and disinfected Olympus CF-Q160AL colonoscope and wastherefore at risk of contracting and/or spreading viral and/or bacterial infections and/orillnesses. 43, Asa direct and proximateresult of the above acts or omissions of Defendants, Plaintiffs have sustained the following damagesandlossesset forth in paragraph 30 above, which paragraphis incorporated by reference. WHEREFORE,Plaintiffs, LINDA SASINOSKI and BOB SASINOSKI,claim damages against DAVID R. MULOCK,D.O.in a sum in excess of the applicable arbitration limits and demanda trial by jury. COUNT V - NEGLIGENCE Plaintiffs v. Kelly and Wood,Ltd. 44. Plaintiffs incorporate paragraphs 1 through 43asif fully set forth herein. 45.| Kand Whad a duty andresponsibility to MRS. SASINOSKI,its patients, and to the public to provide appropriate and competent medical care and treatment. 46. In subjecting MRS. SASINOSKI to a colonoscopy with an improperly cleaned and disinfected Olympus CF-Q160ALcolonoscope, K and W,through their employees, agents, ostensible agents, and/or servants was negligent and acted with reckless indifference to the safety of MRS. SASINOSKI in the following particulars: | a. In failing to properly care for Mrs. Sasinoski; b. In failing to learn, instruct and inform others of the proper methodof cleaning and disinfecting the Olympus CF-Q1I60AL colonoscope; In failing to have in effect rules, regulations and protocols that required their employees, agents, ostensible agents, and/or servants to read and follow cleaning, disinfecting and other instructions provided by the manufactures of medical instruments such as the Olympus CF-Q160AL colonoscope; In failing to enforce rules, regulations and protocols requiring their employees, agents, and servantsto read and follow cleaning, disinfecting and other instructions provided by the manufacturers of medical instruments such as the Olympus CF-Q160AL colonoscope used in HOSPITAL; In permitting an improperly cleaned and disinfected Olympus CF-Q160AL colonoscopeto be used on Mrs.Sasinoski; In failing to properly clean and disinfect the Olympus CF-Q160AL colonoscopebefore it was used on Mrs. Sasinoski; In failing to train those responsible for the cleaning, disinfecting and maintenance of the Olympus CF-Q160AL colonoscope; In failing to recognizeat any time before February 26, 2005 that they were subjecting Mrs. Sasinoski to a colonoscopy with improperly cleaned and disinfected Olympus CF-QI60AL colonoscopes; and In failing to promptly and in a timely mannernotify Mrs. Sasinoski that she had been subjected to a colonoscopy with an improperly cleaned and disinfected Olympus CF-Q160AL colonoscope and wastherefore at risk of contracting and/or spreading viral and/or bacterial infections and/orillnesses. 47. Asa direct and proximate result of the above acts or omissions of Defendants, Plaintiffs have sustained the following damagesandlossesset forth in paragraph 30 above, which paragraphis incorporated by reference. WHEREFORE,Plaintiffs, LINDA SASINOSKI and BOB SASINOSKI, claim damages against KELLY AND WOOD,LTD.in a sum in excessof the applicable arbitration limits and demanda trial by jury. COUNT VI-— NEGLIGENT INFLICTION OF EMOTIONAL DISTRESS Plaintiffs V. Olympus America, Inc., West Penn Allegheny Health System,Inc., Forbes Regional Hospital, David R. Mulock, D.O., and Kelly and Wood,Ltd. 48. Plaintiffs incorporate paragraphs 1 through 47asif fully set forth herein. 49. Asaresult of the negligent actions of Defendants, Plaintiffs are at risk for contracting numerousinfectious diseases. 50. As aresult of Defendants’ negligent actions, Plaintiffs were placed in danger of and were physically impacted. 51. As a result of Defendants’ negligent actions, Plaintiffs suffered emotional distress, anxiety and anguish. WHEREFORE,Plaintiffs, LINDA SASINOSKI and BOB SASINOSKI,claim damages against Defendants OLYMPUS AMERICA,INC., WEST PENN ALLEGHENY HEALTH SYSTEM,INC., FORBES REGIONAL HOSPITAL, DAVID R. MULOCK,D.O. and KELLY AND WOOD,LTD.in a sum in excessof the applicable arbitration limits and demanda trial by COUNTVII —- NEGLIGENCE Bob Sasinoski -V- Olympus America, Inc., West Penn Allegheny Health System,Inc., Forbes Regional Hospital, David R. Mulock, D.O., and Kelly and Wood,Ltd. 52. Plaintiffs incorporate paragraphs 1 through 51 if fully set forth herein. 53. Atall times relevant to this matter, Plaintiff, MR. SASINOSKI was married to Plaintiff, MRS. SASINOSKI, and engagedin the normalactivities of marital couples. 54. On January 27, 2005, MRS. SASINOSKI underwenta colonoscopy with the Olympus CF-Q160AL colonoscope with an improperly cleaned and disinfected colonoscope. Onthat date, MR. SASINOSKI wasplacedat risk of contracting infection and/or illness from MRS. SASINOSKI. 55.| Asadirect and proximate result of the above actions and omissions of Defendants, MR. SASINOSKI hassustained injury and incurred the following damages: a. Past and future impairmentof his general health, strength andvitality; Past and future pain and suffering; Past and future mental anguish, embarrassment and inconvenience; Submission to past and futuretesting; Increased risk of contracting infectious diseases; Past and future pain an inconvenience of bloodtesting; Medical expenses; Lost wages and income; and Deprivation of his ability to enjoy ordinary pleasuresofhislife. WHEREFORE,Plaintiffs, LINDA SASINOSKI and BOB SASINOSKI, claim damages against Defendants OLYMPUS AMERICA,INC., WEST PENN ALLEGHENY HEALTH SYSTEM,INC., FORBES REGIONAL HOSPITAL, DAVID R. MULOCK,D.O. and KELLY AND WOOD,LTD.in a sum in excessof the applicable arbitration limits and demanda trial by COUNT VII - LOSS OF CONSORTIUM Bob Sasinoski -V- Olympus America, Inc., West Penn Allegheny Health System, Inc., Forbes Regional Hospital, David R. Mulock, D.O., and Kelly and Wood,Ltd. 56. Plaintiffs incorporate paragraphs 1 through 55if fully set forth herein. 57. Plaintiff, BOB SASINOSKI is now,and wasatall times material hereto, married to Plaintiff LINDA SASINOSKI,andresides with her at 2828 Phillips Avenue, Glenshaw, Allegheny County, Pennsylvania 15116. 58.| Asadirect and proximateresult of the aforesaid negligence of all Defendants, Bob Sasinoski has suffered and/or will suffer the following injuries and damages: a. Lossof society; b. Loss of companionship; Cc. Loss of consortium; d. Lossof services; and €. Hehas been,and in the future, may be required to expend substantial sums of money for his wife’s medical expenses. WHEREFORE,Plaintiff, BOB SASINOSKI, claims damages against OLYMPUS AMERICA, INC., WEST PENN ALLEGHENY HEALTH SYSTEM INC., FORBES REGIONAL HOSPITAL, DAVID R. MULOCK,D.O., and KELLY AND WOOD,LTD.ina sum in excessof the applicable arbitration limits and demandsa trial by jury. . Ignelzi, Esquire urphy, Esquire OGG, CORDES, MURPHY & IGNELZI, L.L.P. orneysfor Plaintiffs IN THE COURT OF COMMONPLEAS OF ALLEGHENY COUNTY, PENNSYLVANIA LINDA SASINOSKI and BOB SASINOSKI, ) CIVIL DIVISION her husband, ) ) No.: GD 07-001656 Plaintiffs, ) ) -v- ) ) OLYMPUS AMERICA,INC,;et al., ) ) Defendants. ) VERIFICATION We, Linda and Bob Sasinoski, hereby verify that we have read the foregoing Complaint in Civil Action, and that the statements contained therein are correct to the best of my personal knowledge, information and belief. Further, we hereby verify that the foregoing Complaintis based on information I furnished to counsel, as well as information gathered by counsel in the course of this lawsuit. The languageofthis pleading is that of counsel and not of signers. To the extent that the contents of the pleadingis that of counsel, we have relied upon counsel in making this Verification. This statement and verification are made subject to the penalties of 18 Pa. C.S. § 4904 relating to unsworn falsification to authorities, which provides that if we make knowinglyfalse averments we may be subjected to criminal penalties. Levene nL Linda Sasinoski fick ~ Bob Sasinoski CERTIFICATE OF SERVICE I, herebycertify that a true and correct copy of the within Complaintin Civil Action was served on this Gm day of Viaup , 2007, via U.S. mail, postage prepaid, on the following parties of record: David R. Johnson, Esquire Thomson, Rhodes & Cowie, P.C. 1010 Two Chatham Center Pittsburgh, PA 15219 (Counsel for Defendants West Penn Allegheny Health System, Inc. and Forbes Regional Hospital) Terry C. Cavanaugh, Esquire White and Williams, LLP 1001 Frick Building Pittsburgh, PA 15219 (Counsel for Defendants David R. Mulock, D.O. and Kelly and Wood,Ltd.) Olympus America,Inc. 3500 Corporate Parkway Center Valley, PA 18034-8229 ban. Fetes John D. Perkosky, Esquir Ogg, Cordes, Murphy & Ignelzi, LLP
products liability and mass tort
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UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF NEW YORK ________________________________________________ NORTH BREVARD COUNTY HOSPITAL DISTRICT D/B/A PARRISH MEDICAL CENTER, 1:20-CV-0363 (TJM/CFH) Case No.: __________ Plaintiff, -against- COMPLAINT C.R. BARD, INC.; BARD ACCESS SYSTEMS, INC., JURY TRIAL DEMANDED Defendants. ________________________________________________ HINCKLEY, ALLEN & SNYDER LLP Christopher V. Fenlon, Esq. 30 South Pearl Street, Suite 901 Albany, New York 12207 Attorneys for Plaintiff North Brevard County Hospital District d/b/a Parrish Medical Center TABLE OF CONTENTS NATURE OF THE ACTION ........................................................................................................1 JURISDICTION AND VENUE ....................................................................................................4 PARTIES ........................................................................................................................................4 RELEVANT MARKETS ..............................................................................................................5 Product Market for the Sale of Tip-Location Systems ........................................................5 Product Market for the Sale of PICCs .................................................................................6 Geographic Market ..............................................................................................................6 MARKET POWER .......................................................................................................................6 Bard’s Market Power in the Tip-Location Market ..............................................................6 Bard’s Market Power in the PICC Market ...........................................................................7 EXCLUSIONARY CONDUCT ....................................................................................................8 Bard’s Tying of Its PICCs and Tip-Location Systems ........................................................8 ANTITRUST INJURY………………………………………………………………………....10 Harm to PICC Price Competition and Innovation .............................................................10 Suppression of the AngioDynamics Life-Saving PICC Technology ................................12 CLASS INJURY AND STANDING ...........................................................................................16 CLASS ACTION ALLEGATIONS ...........................................................................................17 Class of Direct Purchasers of Bard PICCs .........................................................................17 Federal Rule of Civil Procedure 23(a) ...............................................................................17 Federal Rule of Civil Procedure 23(b)(3) ..........................................................................18 Federal Rule of Civil Procedure 23(b)(2) ..........................................................................18 CAUSES OF ACTION ................................................................................................................19 COUNT I: Tying of Separate Products in Violation of Section 1 of the Sherman Act ....... 19 Per Se Violation ................................................................................................................ 19 Bard Ties Its PICC Tip-Location Systems to Its PICCS .................................................. 19 Bard Coerces Purchasers to Buy Its PICCS ...................................................................... 19 Bard Possesses Market Power in the Tip-Location Market .............................................. 19 Bard’s Conduct Harms PICC Competition in the Tied Market ........................................ 20 Bard’s Tying Impacts a Substantial Amount of Interstate Commerce ............................. 21 Rule-of-Reason Violation ................................................................................................. 21 COUNT II: Monopolization of the PICC Market in Violation of Section 2 of the Sherman Act .................................................................................................................... 21 PRAYER FOR RELIEF..............................................................................................................22 JURY TRIAL DEMANDED .......................................................................................................23 Plaintiff, North Brevard County Hospital District d/b/a Parrish Medical Center, individually and on behalf of a class of direct purchasers of peripherally inserted central catheters that Defendants sold, alleges as follows. NATURE OF THE ACTION 1. Defendants, C.R. Bard, Inc. and Bard Access Systems, Inc. (collectively “Bard”), have unlawfully and anticompetitively tied its sales in a market for peripherally inserted central catheters (“PICCs”) to its sales in a distinct and separate market for tip-location systems. Bard has market power in both markets and has used its power in the former to coerce anticompetitive sales in the latter. As a consequence, Bard has harmed PICC price and other competition, and hospitals and other purchasers have paid Bard supra-competitive prices for its PICCs. 2. Defendants’ conduct has also denied hospitals the choice of PICCs superior to Bard’s PICCs in the suppression of dangerous blood clotting. Bard competitor AngioDynamics, Inc. sells a PICC catheter that uses superior innovative technology with a significant positive impact on patient outcomes with respect to blood clotting. Bard’s PICC technology is inferior. In AngioDynamics, Inc. v. C.R. Bard, Inc., Civ. No. 1:17-CV-0598 (BKS/CFH), filed in this Court, AngioDynamics alleges that Bard’s conduct in this regard has violated the Sherman Act, harming competition in the relevant market and causing injury to AngioDynamics. 3. A PICC is a central venous catheter placed into a peripheral vein, usually the basilic vein in the arm, and passed to the distal superior vena cava, near the junction of the right atrium of the heart. Clinicians use PICCs to administer fluids, medications, and nutrients; to sample blood; and to power-inject contrast media. The PICC is a thin, soft, flexible tube. The PICC may remain in place for an extended period if no complications arise. 4. Separate technologies that provide information concerning the location of the tip of the PICC are essential to the use of any PICC. These technologies assist clinicians in navigating the PICC through the venous system so it reaches the proper place in the body and to confirm that the tip of the PICC has been positioned in the proper place. Improperly positioned PICCs may cause complications and serious health risks, some of which can be fatal. Historically, a chest x- ray or fluoroscopy determined the final PICC location. Clinicians today typically use tip-location systems, tracking the PICC as it moves. 5. Many tip-location systems use a patient’s electrocardiographic (“ECG”) waveform to determine a PICC’s final position in relation to the heart. Tip-location systems have revolutionized PICC placement because they serve as a less expensive, less time-consuming, and more accurate alternative to chest x-rays or fluoroscopy to determine final PICC position. If a tip- location system includes navigation technology, the technology can be used to guide the placement of the PICC by gathering information regarding its movement toward its destination. 6. Bard possesses market power in the market for tip-location systems. Bard is the largest player in this market, and its market share exceeds 70 percent. 7. Bard’s tip-location systems are sold under the brand names Sherlock 3CG® Tip Confirmation System (“Sherlock 3CG”) and Sherlock® II Tip Location System (“Sherlock II”). Bard was the first company to come to market with navigation technology. Bard’s Sherlock 3CG system is the first and only tip-location system on the market that includes three complementary technologies to facilitate PICC placement: (i) ultrasound technology for PICC insertion into a suitable vein, (ii) magnetic-tracking technology for PICC navigation through the venous system, and (iii) ECG technology for PICC tip location within the superior vena cava. Bard’s Sherlock 3CG system is thus widely regarded as providing the most advanced technology available and the greatest ease of use for clinicians placing PICCs. 8. Bard has illegally used its firmly established, dominant position in the market for tip-location systems to stifle competition in the market for sale of PICCs. Bard has done so by illegally tying its market-leading tip-location systems to its PICCs. If a customer wants to use one of Bard’s superior tip-location systems, it must also buy Bard’s PICCs to obtain the proprietary Bard stylets necessary to operate the tip-location systems. In short, Bard forces customers to buy its PICCs to acquire its tip-location systems. 9. By leveraging its market power in the market for tip-location systems to expand its sales of PICCs, Bard has harmed PICC competition, including price competition, and suppressed free hospital choice of the superior AngioDynamics PICC technology. As a result of Bard’s exclusion of PICC competition, in the exercise of its market power, direct purchasers of Bard’s PICCs have paid supra-competitive prices. 10. Bard has no legitimate business or health reason to tie its market-leading tip- location systems to its PICCs. Bard obtained FDA approval to sell its proprietary stylet allowing use of its systems separately from its PICCs, in “single-sterile” style, which would allow its systems to be used with any company’s PICCs. Bard has sold the stylet in this way to one large purchaser with significant leverage, the Cleveland Clinic, allowing the Clinic to use a Bard tip- location system and AngioDynamics’ BioFlo PICCs together. Bard has not made this option available to any other purchaser, and Bard requires any purchaser interested in acquiring and using its systems to purchase and use Bard’s PICCs. JURISDICTION AND VENUE 11. Plaintiff brings suit under Sections 4 and 16 of the Clayton Act, 15 U.S.C. §§ 15, 26, to recover treble damages, injunctive relief, costs of suit, and reasonable attorneys’ fees arising from Defendants’ violations of Sections 1 and 2 of the Sherman Act, 28 U.S.C. §§ 1, 2. 12. Subject matter jurisdiction is proper under Sections 4 and 16 of the Clayton Act, 15 U.S.C. §§ 15, 26, and 28 U.S.C. §§ 1331 and 1337. 13. The medical devices at issue are sold in interstate commerce, and the alleged unlawful activities have occurred in, and have substantially affected, interstate commerce. 14. Defendants are subject to personal jurisdiction in this district under Section 12 of the Clayton Act, 15 U.S.C. § 22, because they may be found in this district and they transact business in this district. 15. Venue is proper pursuant to Section 12 of the Clayton Act, 15 U.S.C. § 22, and 28 U.S.C. § 1391 because Defendants transact business in this district, a substantial part of the events giving rise to purchaser claims occurred in this district, and AngioDynamics resides in this district. PARTIES 16. Plaintiff, North Brevard County Hospital District d/b/a Parrish Medical Center (“Parrish”), is a governmental entity located at 951 North Washington Ave., Titusville, Florida 32796. Plaintiff has directly purchased PICCs from Bard since 2013. 17. Defendant C.R. Bard, Inc. (“C.R. Bard”) is a company organized under the laws of New Jersey and headquartered in Murray Hill, New Jersey. C.R. Bard is a publicly traded provider of vascular access, oncological, urological, and surgical medical devices. C.R. Bard manufactures PICC catheters. 18. Defendant Bard Access Systems, Inc. (“Bard Access”) is a company organized under the laws of Utah and headquartered at Salt Lake City, Utah. Bard Access is a subsidiary of C.R. Bard and is listed on C.R. Bard’s website as a “division” of C.R. Bard. Bard Access primarily distributes PICC catheters manufactured by C.R. Bard. 19. On April 23, 2017, Becton, Dickinson and Company (“Becton”), another medical- device manufacturer, and Bard announced that they had reached an agreement under which Becton would acquire Bard for $24 billion. In a presentation to investors, the companies stated that together they would have about $16 billion in annual revenue and 65,000 employees with a presence in nearly every country around the world. RELEVANT MARKETS Product Market for the Sale of Tip-Location Systems 20. The relevant product for the sale of tip-location systems (“the tip-location market”) encompasses sales to hospitals and other purchasers of tip-location systems (including stylets) reasonably interchangeable in use with those sold by Bard. 21. While tip-location systems are designed to be used with PICCs, they are sold in a separate market from the market for the sale of PICCs. The latter products perform a different medical function from tip-location systems and are not reasonably interchangeable in use with tip- location systems. They are product complements to tip-location systems. 22. Industry organizations recommend using tip-location systems over other, traditional methods of locating PICC placement, such that tip-location systems are the standard of care in the industry. Tip-location systems have largely displaced the use of x-rays and fluoroscopy to locate PICC placement. Product Market for the Sale of PICCs 23. The relevant product market for the sale of peripherally inserted central catheters (“the PICC market”) encompasses sales to hospitals and other purchasers of PICCS reasonably interchangeable in use with those sold by Bard. 24. PICCs are thin, soft, flexible tubes inserted into the body through a vein, typically in the upper arm, and passed to the superior vena cava. PICCs are used to administer fluids, medications and nutrients; to sample blood; and to power-inject contrast media. 25. PICCs are sold in a separate market than the tip-location market. PICCs historically have been sold on a standalone basis. They are complements to tip-location systems rather than substitutes and perform a different medical function. PICCs are a widely used method of vascular access, with clinicians placing approximately 2.7 million PICCs every year. 26. PICCs are not reasonably interchangeable with other types of vascular catheters for the multi-day period for which PICCs are typically used. Short peripheral intravenous venous catheters are typically used for very short-term treatments, and implantable vascular ports are typically used for long-term treatments. Geographic Markets 27. The geographic scope of both the tip-location market and PICC market, as described further below, is the United States. MARKET POWER Bard’s Market Power in the Tip-Location Market 28. Bard has market power in the market for tip-location systems. It was the first company to market tip-location systems with navigation technology. Tip-location systems have become the industry standard of care in PICC placement, and at least one recent survey suggests that approximately 75 percent of tip-location purchasers would not buy a tip-location system that lacked navigation. In addition, Bard is the only company on the market with a tip-location system that provides ECG tip location technology, navigation technology, and ultrasound technology. This combination of technologies provides the highest quality in PICC placement, thus providing the greatest ease of use for clinicians. A Bard tip-location system includes the proprietary stylet necessary to operate the system as a component. A tip-location system and stylet comprise one product because they are designed to function together and one cannot function without the other. 29. There are high barriers to entry in the tip-location market. These include both technological and regulatory barriers. Entry into the market requires significant research and development – including hardware and software design, clinical testing, market research, and FDA approval – prior to any sales. As a result, the time to market is lengthy. The level of investment required is high. 30. Bard’s share of the tip-location market exceeds 70 percent. Very few Bard competitors have entered the tip-location market. Bard has always maintained a dominant share of the tip-location market. Bard’s Market Power in the PICC Market 31. In substantial part by virtue of its unlawful tying of the sale of its tip-location systems to the sale of its PICCs, Bard has the power to control price or exclude competition in the PICC market. Bard’s share of the PICC market exceeds 70 percent. 32. After the advent of AngioDynamics’ superior BioFlo PICCs, Bard has nevertheless expanded its dominant position in the PICC market. As a consequence, AngioDynamics, a product innovator, has been effectively shut out of a substantial portion of the market for PICCs, and price competition from it and other competitors has decreased. 33. In addition to Bard’s exclusionary tying, there are high technology and regulatory barriers to entry into this market. As evidenced in part AngioDynamic’s development of superior anti-clotting properties, entry requires substantial research and development and FDA approval. The level of investment is high. EXCLUSIONARY CONDUCT Bard’s Tying of Its PICCs and Its Tip-Location Systems 34. Bard has used its market power in the tip-location market to coerce purchases of its PICCs in the PICC market. Bard has exploited its control over the tip-location market to force purchasers, members of the Class, to purchase Bard’s PICCs, which the purchasers would have preferred not to purchase or to purchase otherwise and on different terms. 35. Bard’s Sherlock 3CG system and its Sherlock II tip-location systems cannot be utilized without Bard’s proprietary stylet. Bard only sells this stylet preloaded in its PICCs. Accordingly, to use one of Bard’s tip-location systems, one must also purchase its PICCs to obtain the stylets necessary to operate the system. 36. There is no legitimate reason, technological, business, or otherwise, that Bard must tie the sale of these separate products. Bard does so to drive sales of its inferior, less safe PICCs, thereby injuring competition in the PICC market. Any justification Bard has for this tying is far outweighed by the anti-competitive effects in the market for PICCs. 37. Bard itself has acknowledged that there is no reason that its tip-location systems and its PICCs cannot be sold separately such that Bard’s market leading tip-location system could be used with AngioDynamics’ innovative, best-in-class PICCs. 38. Bard sought FDA approval to sell its proprietary stylets single-sterile, and the FDA granted section 510(k) premarket-notification clearance for such sales. In its section 510(k) clearance letter, the FDA stated that Bard’s stylet “may now be used with specific Bard catheters as well as any open-ended, non-valved, polyurethane peripherally inserted central catheter that meets the dimensional specifications of the stylet (0.020 in minimum lumen diameter).” 39. Bard has previously sold its stylets single-sterile to one of the leading medical centers in the United States, the Cleveland Clinic. Given its prominence, the Clinic has significant purchasing leverage. The Clinic had trialed BioFlo PICCs and noted a significant reduction in upper-extremity deep-vein thrombosis, discussed further below, in patients using BioFlo PICCs versus polyurethane PICCs. The Clinic thereafter successfully requested to purchase Bard’s stylets single-sterile so that it could use AngioDynamics’ BioFlo PICCs with the Bard Sherlock 3CG tip- location system. 40. This is the only time that Bard has sold its stylets single-sterile in order to allow its tip-location systems to be used with another company’s PICCs. Other institutions have requested that Bard sell its stylets single-sterile to them, and Bard has refused their requests. Aside from its sales to the Cleveland Clinic, Bard has always refused to sell its stylet single-sterile, despite having the FDA approval to do so. 41. Because Bard refuses to sell the stylet necessary to operate their systems single- sterile, Bard’s large market share in the tip-location market means that the tie has a substantial impact on the PICC sales of AngioDynamics and Bard’s other competitors. 42. Bard is the only seller of tip-location systems that has a “closed” system, in which the tip-location system is tied to its PICCs and cannot be purchased separately. No other seller of tip-location systems thus ties its tip-location systems to its PICCs. Instead, they all have “open” systems in which they sell their tip-location systems separately, or offer to do so, and thus allow them to be used with any manufacturer’s PICCs. 43. Bard has market power in the tip-location market. The tying product is Bard’s tip- location system. A Bard tip-location system includes the proprietary stylet necessary to operate the system as a component. A tip-location system and stylet comprise one product because they are designed to function together and one cannot function without the other. 44. The tied product is Bard’s PICC. Bard has FDA approval to sell its tip-location stylets separately from its PICCs. These stylets are compatible with AngioDynamics’ BioFlo PICC and with other competitors’ PICCs as well. Yet Bard has refused and continues to refuse to sell the stylets separately from its PICCs. 45. The stylet is not a component of the PICC; Bard sought and received approval from the FDA to sell its stylets separately from its PICCs, and Bard has done so for use with AngioDynamics’ PICCs. This demonstrates that it is not necessary to use the Bard stylet with a Bard PICC. 46. There is no legitimate business or other reason that Bard must tie its tip-location systems (including proprietary stylets) to its PICCs. Bard ties its tip-location systems to its PICCs for the sole purpose of eliminating competition in the sale of PICCs. Any justification Bard has for this tying is far outweighed by the anti-competitive effects in the market for PICCs. 47. Bard’s tying the sale of its PICC tip-location systems to the sale of its PICCs therefore violates Sections 1 and 2 of the Sherman Act. ANTITRUST INJURY Harm to PICC Price Competition and Innovation 48. Bard’s tying has unlawfully excluded substantial PICC competition, including suppressing price competition throughout the PICC market. It has enabled supra-competitive pricing for Bard’s sale of its PICCs whether or not the hospital purchases the Bard tip-location system. Bard’s tying has also suppressed competitive choice and innovation, and has compromised patient welfare with its inferior PICCs. 49. Bard’s tying has prevented competitors from selling to a substantial portion of the PICC market and helps Bard maintain its market power. Bard’s conduct has caused anticompetitive effects in the PICC market. 50. Bard’s tying has been very successful, allowing Bard to maintain a dominant position in the PICC market, exceeding 70 percent market share, while other competitors’ sales and market shares have gone down. AngioDynamics and other competitors have thus been foreclosed from selling PICCs to a substantial share of the PICC market. 51. PICC purchasers requiring use of the superior Bard tip-location system have been coerced into buying Bard PICCs and have not been able to buy competitors’ PICCs because Bard has refused to sell its tip-location system stylets single-sterile and instead ties them to its PICCs. Customer choice and innovation have thus been significantly reduced. 52. Bard’s tying arrangement stifles innovation and harms patient welfare, preventing a large segment of the population from obtaining access to Angiodynamics’ BioFlo PICCs, which have been proven to reduce thrombus accumulation, and reduce the reflux of blood into the catheter for valved PICCs, thereby reducing the risk of further complications. 53. As a result of Bard’s market power in the PICC market, price competition in that market has decreased substantially. Because Bard has been able to capture and maintain market power in the PICC market, it has caused competitors to lose PICC sales and market share. As a result, AngioDynamics and other competitors have been foreclosed from a substantial share of the PICC market. 54. Bard’s tying has caused antitrust injury nationwide. Purchasers have paid supra- competitive prices whether or not they have attempted to purchase Bard tip-location systems. By suppressing the market shares of its PICC competitors below 30 percent of the PICC market, Bard’s competitors do not have sufficient shares to take enough PICC business away from Bard to make its supra-competitive pricing unprofitable, thereby forcing it to reduce that pricing to competitive levels available across the class of purchasers of Bard PICCs. 55. Bard has effectively coerced purchasers of its tip-location systems to purchase its PICCs. Unless they purchase Bard’s PICCs, they are unable to obtain Bard’s proprietary stylet to operate its tip-location systems. The only economically viable option for PICC purchasers who wish to use one of Bard’s dominant and superior tip-location systems is to purchase their PICCs from Bard to obtain the stylet necessary for their operation. Purchasing Bard’s stylet preloaded in a Bard PICC and additionally purchasing, for example, AngioDynamics’ BioFlo PICC is not an economically reasonable or viable option. The purchaser would pay for two sets of PICCs when only one set was needed. Suppression of the AngioDynamics Life-Saving PICC Technology 56. Despite their popularity for patient treatments over intermediate periods of time, PICC use is associated with a variety of complications, including infection, blood clotting, and line malfunction or blockage. Blood clotting can result in obstruction of a blood vessel, a condition called venous thrombosis. 57. Deep vein thrombosis (“DVT”) occurs when a blood clot blocks a large, essential vein below the surface of the skin. Pulmonary embolism (“PE”) occurs when a blood clot originating in another part of the body travels to and obstructs vessels in the lungs. Both conditions can be life-threatening and require immediate medical attention. 58. DVT and PE are together known as venous thromboembolism (“VTE”). In the United States, there are more than 900,000 VTE events per year, a rate that has not changed significantly in the past 25 years. However, because the risk of DVT and PE is closely correlated with aging, the impact of these conditions is expected to increase as the U.S. population ages. 59. DVT-related PE is the most common cause of preventable death in hospitalized patients, with more patients experiencing DVT in a given year than heart attack or stroke. 60. In 2008, in recognition of the high number of DVT and PE cases in the United States, the acting Surgeon General issued a “call to action” to reduce the number of DVT and PE cases. The Surgeon General asked the healthcare community to develop methods for combatting this problem, calling DVT and PE “a major public health problem” that “exact[s] a significant human and economic toll on the Nation.” 61. AngioDynamics has manufactured and sold PICC products in the United States since 2007. In 2012, AngioDynamics obtained FDA approval for a groundbreaking new PICC, which it markets as the BioFlo PICC. BioFlo PICC is manufactured using a proprietary material that resists the accumulation of blood components and thus impedes clot formation. 62. BioFlo’s technology is a permanent and “non-eluting” integral polymer. This means that it is not a coating or impregnated into the catheter. Instead, the Endexo Technology polymer is blended with carbothane thermoplastic polyurethane during the proprietary manufacturing process. Unlike a coating or impregnated material, this technology is present throughout the catheter material, including the outer surface, inner surface, and even the cut catheter tip. The combined material imparts the catheter shaft with protection against thrombus accumulation by creating passive surfaces. All other things equal, the BioFlo PICC reduces the risk of serious and life-threatening patient complications including DVT and facilitates higher quality care at a lower cost. 63. A number of health-care institutions have studied the efficacy of BioFlo PICCs and have independently published or formally presented results in a scientific platform. These studies demonstrate the dramatic results of the use of BioFlo. As examples: the Cleveland Clinic noted that BioFlo PICCs reduced thrombosis by a factor of 6.2 overall; St. Rita’s Medical Center in Lima, Ohio, noted a 73 percent reduction in catheter occlusions, 80 percent reduction in DVT, and 64 percent reduction in the cost of tissue plasminogen activator; and Flagler Hospital in St. Augustine, Florida, noted a 74 percent reduction in catheter occlusions and a 73 percent reduction in DVT. 64. The BioFlo PICC is available with PASV Valve Technology, which is AngioDynamics’ patented valve designed to automatically resist backflow and reduce blood reflux on the inside of the catheter. 65. As such, AngioDynamics’ BioFlo PICC with Endexo Technology is a life-saving, disruptive, and innovative product offering. It is the first PICC of its kind with the ability to significantly reduce thrombus accumulation and, for those PICCs with PASV Valve Technology, to reduce the reflux of blood into the catheter as well. It provides a safe, cost-effective, advanced technology designed to significantly improve patient outcomes. 66. When AngioDynamics introduced BioFlo PICCs to the U.S. market, it anticipated rapid adoption of the BioFlo technology, given its groundbreaking anti-thrombogenic properties, and a resulting increased demand for its PICCs. Actual adoption of BioFlo PICCs, however, has been severely limited due to Bard’s tying arrangements. 67. Bard sells standard polyurethane PICCs. They do not contain any thrombo-resistant material. Bard has been unable to develop a thrombo-resistant material similar to the technology included in AngioDynamics’ BioFlo PICCs, despite its efforts to do so. In addition, Bard catheters exhibit longer taper lengths (4-7cm), creating additional obstruction of blood flow through the vessels, further increasing complication risk. 68. In sum, Bard’s PICCs have none of the technological advancements designed to improve patient outcomes that AngioDynamics’ PICCs have and, in addition, have design features that increase the risk of complications. 69. During an earnings call in October 2013 (not long after BioFlo PICCs received FDA approval and began to gain traction in the market), Bard announced that it was developing a new thrombo-resistant PICC family of products and anticipated launching them in 2014, following FDA clearance. 70. In subsequent earnings calls in 2014 and 2015, Bard reported that the development of its thrombo-resistant PICCs had been delayed and that it had yet to submit any “new” catheter technology to the FDA for approval. 71. In a January 2015 earnings call, Bard described the thrombo-resistant PICCs it intended to launch as “coated PICCs.” This thrombo-resistant coating has proven ineffective in achieving the reduced thrombus results of Endexo Technology, which is not a coating but rather a polymer added directly to the base polyurethane during the manufacturing process. 72. Among other things, coatings create an additional step in the manufacturing process, and they are ineffective in protecting cut surfaces. Coatings also elute into the blood stream, exposing patients to chemicals unnecessarily. 73. Endexo Technology does not suffer from any of these shortcomings. BioFlo PICCs benefit from a consistent manufacturing process, and the Endexo Technology in BioFlo PICCs cannot wear off, given that it is an integral part of the catheter itself, not a coating. This also means that it is present on the cut catheter tip and protects that surface. 74. In addition, in more recent earnings calls, Bard has not made any further reference to its efforts to develop a thrombo-resistant PICC family of products. Bard thus does not have any PICC products on the market that provide the type of reduced thrombus accumulation that AngioDynamics’ BioFlo PICCs provide, and it does not appear that Bard is close to introducing any such PICCs into the market. CLASS INJURY AND STANDING 75. Plaintiff and the Class of Bard PICCs have suffered injury of the type the antitrust laws were intended to prevent and flows from that which makes Defendants’ act unlawful. 76. Plaintiff and the Class allege that Defendants’ anticompetitive conduct has caused them to pay supra-competitive prices for Bard’s PICCs. Such an injury is plainly of the type the antitrust laws were intended to prevent. 77. Defendants’ misconduct has directly caused this injury to Plaintiff and the Class. Plaintiff and the Class are naturally motivated to enforce the antitrust laws because they had and have the natural economic self-interest in paying reasonable rather than supra-competitive prices. 78. Whereas Bard’s competitor AngioDynamics, as noted, has pursued antitrust claims against Bard for its harm to competition in the PICC market, that lawsuit has not sought to recover for the injuries to the members of the Class, and denying Plaintiff and the Class a remedy in favor of a suit by Bard’s competitor would be likely to leave a significant antitrust violation undetected or unremedied. 79. Any overlaps in the facts and issues between this action and the action that Bard’s competitor AngioDynamics has brought do not concern the calculation of damages in the respective actions, which calculations involve conceptually and categorically different measures that pose no threat of duplicative recoveries. CLASS ACTION ALLEGATIONS Class of Direct Purchasers of Bard PICCs Federal Rule of Civil Procedure 23(a) 80. Plaintiff (“Class Representative”) is a representative of a Class of U.S. direct purchasers from Bard of its PICCs on or after March 31, 2014. “Purchasers” include in part hospitals, hospital systems, and clinics. 81. Prosecution of the claims of the Class as a class action is appropriate because the prerequisites of Rule 23(a) of the Federal Rules of Civil Procedure are met: (a) The number of members of the Class is in the thousands, and the members are therefore so numerous that joinder of all of them is impracticable. Joinder also is impracticable because of the geographic diversity of the members, the need to expedite judicial relief, and the Class Representative’s lack of knowledge of the identity and addresses of all members. (b) There are numerous questions of law and fact arising from the tying restraint of trade which are common to the members of the Class. These include, but are not limited to, common issues as to (1) the existence of separate tip-location and PICC markets; (2) Bard’s market power in both markets; (3) whether Bard has tied sales of its tip-location systems including proprietary stylet to the sales of its PICCs; and (4) whether the tying has caused antitrust injury to the members. In addition, there are common issues as to the nature and extent of the injunctive and damage relief available to the members. 82. The Class Representative and its counsel will fairly and adequately protect the interests of the members of the Class. There are no material conflicts between the claims of the Class Representative and the members that would make class certification inappropriate. Counsel for the Class will vigorously assert the claims of the Class Representative and the other members. Federal Rule of Civil Procedure 23(b)(3) 83. The prosecution of the claims of the Class as a class action pursuant to Rule 23(b)(3) is appropriate because (a) questions of law or fact common to the members of the Class predominate over any questions affecting only its individual members; and (b) a class action is superior to other methods for the fair and efficient resolution of the controversy. Federal Rule of Civil Procedure 23(b)(2) 84. The prosecution of the claims of the Class as a class action pursuant to Rule 23(b)(2) is appropriate because Defendants have acted, or refused to act, on grounds generally applicable to the Class, thereby making appropriate final injunctive relief, or corresponding declaratory relief, for the Class as a whole. CAUSES OF ACTION COUNT I Tying of Separate Products in Violation of Section 1 of the Sherman Act 85. Plaintiff realleges the allegations above. Per Se Violation Bard Ties Its PICC Tip-Location Systems to Its PICCs 86. Bard’s tying of its PICC tip-location systems with proprietary stylet to its PICCs during the relevant period is a per se violation of Section 1 of the Sherman Act. Bard’s tip-location system with proprietary stylet is the tying product. Bard’s PICC is the tied product. 87. The tip-location systems, including proprietary stylets, and the PICCs are separate products sold in separate markets. The FDA has approved Bard’s sale of the stylet single-sterile. Bard sold the stylet single-sterile on only one occasion, when the Cleveland Clinic demanded it. Bard has otherwise refused to sell the stylet single-sterile. Bard Coerces Purchasers to Buy Its PICCs 88. Bard leverages its control of its proprietary stylet, which is necessary to operate its tip-location system, to coerce purchases of its PICCs by refusing to sell the stylet separately from the PICC. By doing so, Bard has conditioned the purchase of its tip-location systems upon the purchase of its PICCs, depriving purchasers of these systems of the option of buying AngioDynamics’ BioFlo PICCs and the PICCs of other competitors. Bard Possesses Market Power in the Tip-Location Market 89. At all times relevant to this action, Bard has had substantial market power in the tip-location market. Bard’s Sherlock 3CG system is the only one on the market that provides ECG tip-location technology, navigation technology, and ultrasound technology. This combination of technologies provides the highest quality in PICC placement, thus providing the greatest ease of use and accuracy for clinicians. 90. Bard has a substantial share of the tip-location market and has had a significant share for some time. Bard’s current share of the market exceeds 70 percent. 91. There are high barriers to entry in the tip-location market, including both technological and regulatory barriers. As one would expect given such conditions, there has been little entry in the market. 92. Given its dominant position in the tip-location market, Bard possesses market power sufficient to coerce customers into purchasing the tied product, Bard’s PICC. Bard’s Conduct Harms PICC Competition in the Tied Market 93. Bard’s refusal to sell its proprietary stylets necessary to operate its tip-location systems single-sterile has foreclosed purchasers who prefer AngioDynamics’and other competitors’ PICCs from pairing them with Bard’s superior tip-location systems. 94. Instead, purchasers that want a Bard tip-location systems must purchase Bard PICCs to obtain the stylet necessary to operate the tip-location systems. This hampers competition in the PICC market to the detriment of purchasers and Bard competitors. 95. Bard has substantially suppressed price competition and maintained its market power in the PICC market and has been able to charge pricing above the competitive levels that would have been available across members of the class with full and vigorous PICC competition. 96. Although AngioDynamics’ BioFlo PICCs are far superior to Bard PICCs and provide significant and superior health benefits, Bard’s anticompetitive tying stifled sales of BioFlo PICCs and has denied purchasers competitive choice and harmed patient outcomes. 97. Bard’s conduct has thus harmed price and quality competition in the PICC market, enabling Bard’s supra-competitive pricing. Bard’s Tying Impacts a Substantial Amount of Interstate Commerce 98. PICC sales in the United States total approximately $400 million per year. Bard accounts for the vast majority of sales in the PICC market. PICCs are widely used in hospitals and other medical care facilities across the United States to administer medicines to thousands of patients. Bard’s tying thus impacts a substantial amount of interstate commerce. Rule-of-Reason Violation 99. If Bard’s tying is not per se illegal, it nevertheless violates Section 1 of the Sherman Act under the rule-of-reason doctrine because it is an unreasonable restraint of trade. 100. There is no legitimate business or other pro-competitive justification for Bard’s tying of its tip-location system to its PICC. Bard has FDA approval to sell its stylet separately from its PICC, and Bard has sold them separately on at least one occasion. Its refusal to do so otherwise is designed to eliminate competition in the PICC market. Any justification Bard may have for its tie is far outweighed by the anti-competitive effects in the PICC market. COUNT II Monopolization of the PICC Market in Violation of Section 2 of the Sherman Act 101. Plaintiffs reallege the allegations above. 102. Bard has monopolized the PICC market for the sale of PICC catheters. Bard has market power in the PICC market and has willfully maintained that market power. 103. Bard has thereby substantially harmed competition in the PICC market and has charged supra-competitive prices to members of the Class. 104. As a result of Bard’s conduct, members of the Class purchasing Bard’s PICC catheters have suffered antitrust price injury. 105. Bard’s conduct violates Section 2 of the Sherman Act, 15 U.S.C. § 2. PRAYER FOR RELIEF 106. Plaintiff and the Class pray that this Court certify the Class and enter judgment on their behalf against Defendants and decree as follows: (a) Defendants have engaged in conduct in violation of Sections 1 and 2 of the Sherman Act and have harmed competition and imposed antitrust price injury on members of the Class in their businesses or property, as well as suppressed life-saving competitive PICC choice. (b) Plaintiff and the Class recover damages sustained, and a judgment in favor of Plaintiff and the Class shall be entered against Defendants, in an amount to be trebled in accordance with such laws, including Section 4 of the Clayton Act; (c) Defendants, their subsidiaries, affiliates, successors, transferees, assignees, and the respective officers, directors, partners, agents, and employees thereof, and all other persons acting or claiming to act on their behalf, shall be permanently enjoined and restrained from continuing the illegal conduct alleged herein; (d) Plaintiff and the Class shall be awarded pre-judgment and post-judgment interest, and such interest shall be awarded at the highest legal rate from and after the date of service of the initial complaint in this action; (e) Plaintiff and the Class shall recover their costs of this suit, including reasonable attorneys’ fees as provided by law; and (f) Plaintiff and the Class shall receive such other or further relief as may be just and proper. JURY TRIAL DEMANDED Plaintiff demands trial by jury. Dated: March 31, 2020 Respectfully submitted, By: /s/ Christopher V. Fenlon HINCKLEY, ALLEN & SNYDER LLP Christopher V. Fenlon (516392) 30 South Pearl Street, Suite 901 Albany, New York 12207 Telephone: (518) 396-3100 Facsimile: (518) 396-3101 Email: [email protected] BERRY LAW PLLC R. Stephen Berry (PHV to be filed) 1100 Connecticut Avenue, NW, Suite 645 Washington, D.C. 20036 Telephone: (202) 296-3020 Facsimile: (202) 296-3038 Email: [email protected] ROCHE CYRULNIK FREEDMAN LLP Velvel (Devin) Freedman (PHV to be filed) Edward Normand (515258) 99 Park Avenue, Suite 1910 New York, New York 10016 Telephone: (646) 350-0527 Facsimile: (646) 392-8842 Email: [email protected] Email: [email protected] Attorneys for Plaintiff North Brevard County Hospital District d/b/a Parrish Medical Center
antitrust
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UNITED STATES DISTRICT COURT DISTRICT OF RHODE ISLAND MAXWELL D. KOZLOV and BENJAMIN D. : BOSIS, individually and on behalf of other : similarly situated individuals, : Plaintiffs, : Collective Action : v. : C.A. NO.: 2019 : BROWN UNIVERSITY IN PROVIDENCE IN : THE STATE OF RHODE ISLAND AND : PROVIDENCE PLANTATIONS, alias, : Defendant : COMPLAINT I. Introduction 1. This is an action brought by Plaintiffs Maxwell D. Kozlov and Benjamin D. Bosis (collectively referred to herein as “Plaintiffs”) against their current and former employer, Defendant Brown University in Providence in the State of Rhode Island and Providence Plantations, seeking compensatory, liquidated, and punitive damages, counsel fees, costs and other equitable relief arising out of violations of the Fair Labor Standards Act (“FLSA”), 29 U.S.C. § 201, et seq. and the Rhode Island Payment of Wages Act (“RIPWA”), R.I. Gen. Laws § 28-12-1, et seq. and § 28-14-1, et. seq. 2. With respect to the claims brought under the FLSA, this action is brought pursuant to the opt-in collective action provisions of the FLSA, 29 U.S.C. § 216(b). 3. Additionally, and in the alternative, with respect to the FLSA and RIPWA claims, Plaintiffs bring this action as a multi-party action, separate and apart from the opt-in collective action claims set forth herein. II. Parties 4. Plaintiff Maxwell D. Kozlov (“Plaintiff Kozlov”) is a resident of the City of Providence, County of Providence, and State of Rhode Island, and at all times relevant to this action was an employee—within the meaning of 29 U.S.C. § 203(e)(1) of the FLSA and R.I. Gen. Laws § 28-12-2(5) and § 28-14-1(2) of the RIPWA—employed by the Defendant in the State of Rhode Island. 5. Plaintiff Benjamin D. Bosis (“Plaintiff Bosis”) is a resident of the City of Providence, County of Providence, and State of Rhode Island, and at all times relevant to this action was an employee—within the meaning of 29 U.S.C. § 203(e)(1) of the FLSA and R.I. Gen. Laws § 28-12-2(5) and § 28-14-1(2) of the RIPWA—employed by the Defendant in the State of Rhode Island. 6. Defendant Brown University in Providence in the State of Rhode Island and Providence Plantations, alias (“Defendant”) is a non-profit corporation duly organized and incorporated under the laws of the state of Rhode Island, with a principal office located at 1 Prospect Street, Providence, RI 02912. III. Jurisdiction 7. The United States District Court for the District of Rhode Island has federal subject matter jurisdiction over this case under the provisions of 28 U.S.C. § 1331 because Plaintiffs assert claims arising under federal law; specifically, the FLSA, 29 U.S.C. § 201, et seq. Supplemental jurisdiction over the state law claims set forth herein is predicated on 28 U.S.C. § 1367 as they arise out of the same case or controversy. IV. Venue 8. Venue is proper in this Court insofar as Defendant is doing business in Rhode Island and therefore is deemed to reside in the District of Rhode Island, in compliance with the requirements set forth in 28 U.S.C. § 1391. Moreover, a substantial part of the acts and/or omissions giving rise to the claims asserted herein occurred in the District of Rhode Island. V. Material Facts A. FLSA Liability Allegations 9. At all relevant times, Defendant was Plaintiffs’ employer within the meaning of 29 U.S.C. § 203(d) of the FLSA and R.I. Gen. Laws § 28-12-2(6) and § 28-14-1(3) of the RIPWA. 10. Defendant is, and at all relevant times was, engaged in related activities performed through unified operation or common control for a common business purpose, and is, and at all times hereinafter mentioned was, an enterprise within the meaning of 29 U.S.C. § 11. At all relevant times, Defendant, on a regular, consistent and recurrent basis, as part of the Defendant’s regular course of business of providing services and distributing product in interstate commerce, employed workers in the activities of said enterprise engaged in commerce or in the production of goods for commerce, including handling, selling or otherwise working on goods or materials that have been moved in or produced in commerce. 12. At all relevant times, Defendant’s enterprise has had an annual gross volume of sales made or business done in the amount of not less than $500,000.00. 13. At all times relevant to this action, Defendant was an institution of higher learning within the meaning of 29 U.S.C. §§ 203(r) and (s). 14. Accordingly, additionally, by statutory definition, Defendant is, and at all relevant times was, an enterprise engaged in commerce or in the production of goods for commerce within the meaning of 29 U.S.C. §§ 203(s)(1)(A) and/or (B). B. FLSA Collective Action Allegations 15. Plaintiffs bring this action on behalf of themselves and all other similarly situated current and former employees (“Class Plaintiffs”) of Defendant, who were and/or are affected by the actions, pay schemes, policies, and procedures of Defendant as described herein. 16. In addition, Plaintiffs bring this action in their individual capacities, separate and apart from the collective action claims set forth herein. 17. The FLSA collective action class is defined as follows: All individuals employed by the Defendant as either Student Unit Managers and/or Assistant Managers and/or Student Unit Supervisors in the Cashiers, Carts, or Blue Room Units (or other comparable positions) for Brown University Dining Services (“Brown Dining Services”) and subject to the following common practices and/or policies of Defendant at any time from three (3) years before the filing of this Complaint to the present: a. Who were scheduled or required to be “on call” for work; and, b. Who were not paid at least minimum wage for each hour they worked and/or were scheduled or required to be “on call” for work; and, c. Who worked more than forty (40) hours in a week, including but not limited to “on call” hours; and, d. Were not paid at least one and one-half (1 ½) times their regular rate of pay for all hours worked in excess of forty (40) in a week, including but not limited to “on call” hours; or, e. Who were just subject to the payment practices described in subparagraphs “a” and “b” above. 18. Plaintiffs are similarly situated with other Student Unit Managers or Assistant Managers (“Managers”) and Student Unit Supervisors (“Supervisors”) or other comparable positions employed by Defendant in the Cashiers, Carts, or Blue Room Units in that they were all subject to the same payroll practices, policies and procedures of Defendant, performed similar work under similar working conditions, and were subject to the same unlawful practices alleged in this Complaint and sustained the same or similar damages as a result. 19. Plaintiffs and Class Plaintiffs reserve the right to amend said class definition consistent with information obtained through discovery. C. Allegations Common to Plaintiffs and All Class Plaintiffs: Brown Dining Services Organization and Operation and Student Manager Responsibilities 20. At all relevant times, Plaintiffs and Class Plaintiffs worked for Defendant as either Student Unit Managers or Assistant Managers or Student Unit Supervisors in the Cashiers, Carts, or Blue Room Units (or other comparable positions) for Brown Dining Services. 21. Brown Dining Services is the name of the department or division of the Defendant responsible for operating Defendant’s two all-you-can-eat dining halls, four eateries, four satellite cafés, two campus markets, a bakery, a faculty dining club, and an extensive catering service. 22. At all relevant times, Plaintiffs and Class Plaintiffs were full-time students enrolled in and matriculating at the Defendant. 23. At any one time, Defendant employed three Unit Managers, one each in the Cashiers, Carts, and Blue Room Units, and one Assistant Unit Manager in the Blue Room. 24. The Blue Room Unit has an Assistant Manager to assist the Manager of the unit, who performs essentially all the duties of a Manager except is in charge of a different section of the Blue Room Unit subject to oversight of the Manager. 25. Plaintiffs and Class Plaintiffs were responsible for, in collaboration with and subordinate to non-student professional staff, training, supervising, scheduling, managing, and disciplining, approximately 200 student “line workers” employed by Brown Dining Services and for making sure the dining units in which they worked ran smoothly, effectively, and were properly staffed. 26. As part of the above responsibilities of Plaintiffs and Class Plaintiffs, two Supervisors and a Manager were required to be “on call” for all periods in which a Unit was in operation. 27. Supervisors were scheduled for an on call shift of two (2) to three (3) hours and a Unit Manager was always considered on call during Unit operating hours, unless on approved time off. 28. The line workers, supervised, scheduled, and managed by Plaintiff and Class Plaintiffs, performed work as cashiers, bussed tables, washed dishes, cooked, prepared food, and/or performed such other routine labor for Brown Dining Services. 29. Line workers self-scheduled themselves to work regular shifts of 2-3 hours via an online scheduling system. 30. Frequently, line workers subsequently become unavailable, unable, or unwilling to work a scheduled shift for any number of reasons, including a sudden class schedule change, studying for an examination, fatigue, illness, injury, mistake, or numerous other unforeseen reasons. 31. Accordingly, Plaintiffs and Class Plaintiffs were required to schedule themselves as “on call” for all scheduled line worker shifts. 32. Plaintiffs and Class Plaintiffs were also required to schedule themselves for any shifts for which no line workers were self-scheduled. 33. When Plaintiffs and Class Plaintiffs scheduled themselves for unfilled shifts they did so as “back up.” 34. When a line worker with whom Plaintiff and Class Plaintiffs had experience as being unreliable was scheduled for a shift, Plaintiff and Class Plaintiff would sometimes schedule themselves as “back up.” 35. In the event a shift was still unfilled when it was due to commence or when an unreliable worker did indeed call out or no-show, the Plaintiff or Class Plaintiff who had scheduled themselves as “back up” was required to work. 36. In the event a “back up” shift was subsequently filled by a line worker, the Supervisor would become merely “on call” for that shift. 37. As a matter of custom or practice, although “no showing” for a shift would generally result in discipline, line workers could sometimes “no show” for many shifts before discipline resulted in their termination. 38. As a matter of custom or practice, line workers generally may call out for a scheduled shift without discipline. 39. This is particularly true during “Critical Periods,” which for scheduling purposes are the approximately two week periods each semester between the start of the Academic Reading Period and the end of Final Examinations. 40. As a matter of policy, during Critical Periods, with advance notice, a line-worker could miss any shift without adverse employment action. D. Allegations Common to Plaintiffs and All Class Plaintiffs: On Call Duties and Compensation Scheme 41. At all relevant times, Managers and Supervisors were not paid a guaranteed “salary” but were instead paid hourly, and therefore were not exempt employees because the respective “salary” basis tests applicable under the FLSA and the RIPWA were not met. 42. Additionally, when called into or otherwise required to report to the work site for work while “on call,” Managers and Supervisors were not compensated for a minimum shift pay of three hours, contrary to state law and Defendant’s own policy. R.I. Gen. Laws § 28-12-3.2 (“An employer who requests or permits any employee to report for duty . . . and does not furnish at least three (3) hours work on that shift, shall pay the employee not less than three (3) times the regular hourly rate.”); Brown University Administrative Polices §40.030 (“If non-exempt employees are called in to work, they must be paid for a minimum of three hours or the actual hours 43. At all relevant times, during numerous workweeks, the hours of physical work performed by Managers and Supervisors in combination with their uncompensated “on call” time exceeded forty (40) hours, however, they were never paid over time compensation at time and one-half for all hours worked in excess of forty (40) in those workweeks. 44. When “on call,” Plaintiffs and Class Plaintiffs were not paid at all unless they swiped in at a swipe station located at Brown Dining Services or requested pay for “unswiped” time on their biweekly time sheets. 45. Defendant regularly reminded Plaintiffs and Class Plaintiffs to minimize submissions of “unswiped” time on timesheets and actively discouraged requests for compensation for “unswiped” time from Plaintiffs or Class Plaintiffs. 46. Specifically, Defendants displayed, general hostility toward “unswiped” time submissions on Plaintiffs and/or Class Plaintiffs time sheets, challenged “unswiped” time submissions made by Plaintiffs or Class Plaintiffs, instructed Plaintiffs or Class Plaintiffs not to request compensation for “unswiped” time on time sheets, and threatened adverse employment actions for “excessive” “unswiped” time, and directed Plaintiffs and Class Plaintiffs to physically go to a swipe station while resolving issues if they wanted to be paid. 47. While “on call,” Plaintiffs or Class Plaintiffs were required, by policy, practice, and circumstance, to remain on Defendant’s campus during all “on call”. 48. Indeed, Plaintiffs or Class Plaintiffs, while “on-call, were required to immediately physically report to their unit to fill open shifts or address a problem that required them to be at a 49. Further, as a matter of custom, policy, practicality, and Health Code regulation, Plaintiffs or Class Plaintiffs while “on-call” were required to be on campus, with their manager/supervisor card, and in dress code, which included closed toed shoes, long pants, and a shirt with sleeves, no matter the season or time of year. 50. Despite this compensation system, Defendant required Plaintiffs and Class Plaintiffs to attend to many, time-consuming work tasks, which often required immediate attention and were performed away from locations where Plaintiffs or Class Plaintiffs could swipe and record their time. 51. For example, while “on call,” Plaintiffs and Class Plaintiffs were required to answer phone calls from line workers, non-student managers, and other Managers and Supervisors, and immediately respond to and resolve whatever issue was presented. 52. Also, while “on call,” Plaintiffs and Class Plaintiffs were required to respond to text messages from line workers, non-student managers, and other Managers and Supervisors, immediately and to respond to and resolve whatever issue was presented. 53. Further, Plaintiffs and Class Plaintiffs were required to actively engage with a group text communication application call “GroupMe” and respond to messages from non- student managers, and other Managers and Supervisors, immediately when “on call,” and promptly even when not “on call.” 54. Additionally, while “on call,” Plaintiffs and Class Plaintiffs were required to respond to emails from line workers, non-student managers, and other Managers and Supervisors, immediately and to respond to and resolve whatever issue was presented. 55. Responding to these communications and resolving whatever issues were presented was entirely uncompensated except for some limited “unswiped” time, the time when a Manager or Supervisor was required to actually physically report to a Unit, and then only the time physically spent at the Unit, and the rare time when a Manager or Supervisor happened to already be at a Unit and could swipe in while doing this work. E. Supervisors 56. Supervisors, in conjunction with Unit Managers and non-student managerial staff, were responsible for recruiting, training and overseeing, line workers. 57. Supervisors, in conjunction with Unit Managers, were also responsible for ensuring that all shifts are covered. 58. The Units in question in this case generally employed approximately eight (8) and ten (10) Supervisors at any given time. 59. At any one time, Defendant employed approximately twenty-four (24) to thirty (30) Supervisors in the Cashiers, Carts, and Blue Room Units. 60. Supervisors had to schedule themselves to be “on call” during the period that the Unit at which they are employed is in operation and to collectively ensure that all hours of operation were cover with appropriate “on call” Supervisors. 61. These “on call” shifts normally ranged from two (2) to three (3) hours each and Supervisors divided them up to cover the operational hours of the Unit at which they were employed. 62. When “on call,” Supervisors were required to remain on and not to leave Defendant’s campus. 63. When “on call,” Supervisors” were required to be in dress code, which included closed toed shoes, long pants, and a shirt with sleeves, no matter the season or time of year. 64. When “on call,” Supervisors were required to answer and respond to phone calls regarding issues arising at the Unit immediately. 65. These issues vary, but most often involve line-workers calling out and/or no- showing for their shifts, issues with the register and/or point of sale software (“PoS”), discrepancies in the amount of cash in the draw and the amount recorded by the PoS, and conflicts between line-workers. 66. During an “on call” shift of two (2) to (3) hours, Supervisors normally would receive up to five (5) phone calls, involving issues which typically took between fifteen (15) minutes and one (1) hour to resolve and often requiring the Supervisor to open their computer and review a number of spreadsheets, make additional phone calls, send text messages, emails, and messages to the group communication application “GroupMe,” and/or physically report to the Unit to resolve issues. 67. During an “on call” shift of two (2) to (3) hours, Supervisors typically would take part in up to five (5) text message conversations, each taking about fifteen (15) minutes to one (1) hour to resolve, and typically dealing with the same issues as set forth in paragraph 66 above. 68. During an “on call” shift of two (2) to (3) hours, Supervisors would typically spend about thirty (30) minutes to one (1) hour sending and receiving messages on the group communication application “GroupMe,” typically dealing with the same issues as set forth in paragraph 66 above and/or general communications and/or management of the Unit. 69. In the aggregate, during a normal two (2) to three (3) hour “on call” shift, when a Supervisor was not required to actually cover the line worker shift, they would typically spend between about thirty percent (30%) and seventy percent (70%) of the “on call” time actively answering communications, making calls, sending messages, and otherwise doing work and completing tasks to ensure the smooth operation of the Unit. 70. Further, during about sixty percent (60%) of “on call” shifts, Supervisors would have to be physically present at the Unit at least once to resolve an issue and would typically have to cover at least some part of a line-worker shift about forty (40%) of the time. 71. Typically, a Supervisor is scheduled to be “on call” between approximately 10-35 hours per week. 72. Typically, a Supervisor performs between approximately 15 to 40 hours of compensated work weekly attending scheduled meetings with other supervisors, training, recruiting, and overseeing line workers (by on-site visits or “check-ins”), handling a matter or issue by phone, and filling “on call” “back up” or “no show” line worker shifts. 73. The above estimate of compensated work does not include uncompensated work done while “on call” either when a Supervisor did not swipe in at a swipe machine or during the period of time a Supervisor was dealing with an issue while “on call” before they physically reported to a Unit except for a small amount of compensated “unswiped” which was typically limited by Defendant to a few hours per biweekly pay period. 74. Supervisors had essentially no ability to “trade off” their “on call” time, due to their limited number as well as the inability to efficiently notify line workers of the switch, as a consequence of which they would be contacted regardless of any change. 75. The latter is true because “on call” schedules were posted across campus for line workers on a weekly basis and were not and could not be changed until the following week’s schedule was posted. 76. Accordingly, Supervisors could not effectively swap “on call” shifts because line workers had already been directed to call a particular Supervisor and would do so regardless of any effort to swap an “on call” shift on the part of Supervisors. 77. As such, Supervisors did not “trade off” their “on call” time. 78. Supervisors typically logged more scheduled “on call” hours and worked more line worker shifts during Critical Periods due to more frequent “call outs” and “no shows.” 79. For example, due to the nature of the Cashiers Unit, during Critical Periods, Supervisors in that unit were typically scheduled to be on-call between approximately 50-72 hours per week. 80. Not surprisingly, during Critical Periods, Supervisors would receive even more phone calls, texts, and GroupMe messages than normal. 81. During Critical Periods, Supervisors would typically spend between about fifty percent (50%) and one-hundred percent (100%) of “on call” shift time actively doing work. 82. Supervisors were not compensated for any of the above work unless they were physically present at the Unit and swiped themselves in, or they requested pay via “unswiped” time which, as a matter of practice and policy, was limited by Defendant to a few hours during each biweekly pay period. 83. At all relevant times, Supervisors were compensated biweekly on an hourly basis anywhere between $12.45 per hour and $10.10 per hour. F. Managers 84. Managers, in conjunction with Supervisors and non-student managerial staff, were responsible for recruiting, training and overseeing, line workers. 85. Managers, in conjunction with non-student managerial staff, were also responsible for recruiting, training and overseeing Supervisors. 86. Managers recruited, oversaw, and evaluated a team of Supervisors and scheduled and attended at least two weekly meetings, one with their team and another with other Managers to ensure all shifts were covered, the units were fully staffed, staffing levels were maximized and efficiently deployed, and to develop and disseminate uniform policies and standards. 87. Managers, in conjunction with Supervisors, are also responsible for ensuring that all shifts are covered. 88. Managers are also required to schedule themselves to fill any open Supervisor “on call” hours which are not covered and to be the line-worker of last resort if the “on call” Supervisors are unable or unavailable to work an open shift or is already filling in on a shift. 89. Further, Managers are required to be “on call” in their managerial capacity during the entire period of time during which their unit is in operation each day, to check in on their Unit on at least a daily basis and maintain a regular presence, including late-nights and weekends in applicable Units, and if they must be away arrange back up coverage and notify non-student managers, their supervisors, and other relevant parties. 90. As part of their “on call” responsibilities, Managers would, on a normal day, typically send between about twenty (20) and one-hundred (100) messages on GroupMe, and receive between fifty (50) and three-hundred (300) message on GroupMe, dealing with shifts for which line workers called out or no-showed and dealing with other scheduling issues and spent about thirty (30) minutes to three (3) hours a day communicating on GroupMe and resolving the issues related to those communications. 91. As part of their “on call” responsibilities, Managers would, on a normal day, typically receive about seven (7) emails and send about five (5) emails relating to people notifying management that they would be out, other administrative work such as correcting hours, resolving other scheduling issues, composing and sending digests of issues, changes, policies, and updates related to the Unit the Manager oversaw, communicating with student staffing office about line worker and Supervisor availability, investigating issues which might require discipline and filling out discipline forms for student workers, resolving scheduling requests, and working on scheduling software. 92. Depending on the problem or issue, each email sent or received typically required about three (3) minutes to forty (40) minutes, with most taking about twenty (20) to thirty (30) minutes to resolve matter. 93. Managers were expected to act on emails expeditiously—more or less promptly depending on the subject matter. 94. As part of their “on call” responsibilities, Managers would, on a normal day, typically receive, up to six (6) phone calls per day, with an average of two (2) or three (3) phone calls a day relating to no-show issues with line workers, typically requiring about fifteen (15) minutes to one (1) hour to resolve; technical issues with registers, PoS and cash discrepancies, generally requiring the Manager to physically attend to the Unit themselves or find another managerial employee to do so, typically taking about fifteen (15) to forty-five (45) minutes to resolve; resolving disputes between line workers related to work and scheduling, typically taking about thirty (30) to forty-five (45) minutes to resolve; and calls from non-student staff related to payroll and/or scheduling, typically requiring about thirty (30) minutes to resolve. 95. As such, Managers typically spend about one (1) hour to one and one half (1 ½) hours answering phone calls and resolving issues related to those calls during any given day and sometimes spent as much as about four (4) or five (5) hours doing so. 96. Managers were expected to answer the phone at all times while their Unit was in operation and to resolve the issue immediately. 97. As part of their “on call” responsibilities, Managers would, on a normal day, typically receive up to fifteen (15) text messages about distinct issues mostly from line workers and generally relating to scheduling, no shows, disputes between line workers, and problems with registers, PoS, and cash discrepancies, and typically spend about thirty (30) minutes to one and one half (1 ½) hours a day responding to and resolving those issues. 98. In order to address these issues and respond properly to emails, GroupMe, phone calls, and text messages Managers generally had to consult and revise spreadsheets, consult policy manuals and handbooks, use scheduling software, and communicate with others via email, text, and phone calls with many of these tasks requiring the use of their computer. 99. As such, as a practical matter, Managers had to have their phone and computer with them at all times their Unit was in operation, which composed the majority of any given 100. As Managers are listed on the “on call” sheet posted in their Unit it was impossible to “trade off” “on call” time because line workers would simply call the number listed at all times the Unit was in operation if there was an issue. 101. As a practical matter, Managers had to be on Defendant Campus at all times while “on call” in order to effectively and properly carry out their responsibilities. 102. This was the case except in the unusual event of an unavoidable personal obligation or emergency or the rare case where there were no existing or anticipated problems, all shifts were filled, and additional Supervisors were willing, able, and available and could assume management functions while the Manager was off campus. 103. Managers typically spent between about thirty (30%) and fifty (50%) of the operational hours of their unit on any given day doing work that was part of their “on call” responsibilities. 104. During Critical Periods, Managers could expect to receive even more phone calls, texts, and GroupMe messages than normal. 105. During Critical Periods Managers could expect to spend between about forty percent (40%) and eighty (80%) of “on call” shift time actively doing work. 106. Managers were not compensated for any of the above work unless they were physically present at the Unit and swiped themselves in, or they requested pay via “unswiped” time which, as a matter of practice and policy, was limited by Defendant to a few hours during each biweekly pay period. 107. Even when swiped in, the time spent before arriving at the Unit, communicating about the problem, trying to resolve the issue remotely and getting to the Unit, was uncompensated. 108. At all relevant times, Managers were compensated biweekly on an hourly basis at a rate of $11.70 to $14.35 per hour. G. Allegations Common to Plaintiffs and All Class Plaintiffs: Restrictions on Activities 109. Managers and Supervisors, while “on-call,” were typically unable to engage in any activities off campus, including attending social, athletic, theatrical, political, family, and/ or other events or functions, shopping, visiting family or friends, see a movie, or even eating dinner out at a restaurant. 110. As such, Managers were totally unable and Supervisors were substantially less able then normal students or student workers to move to less expensive off campus housing, particularly housing located somewhat farther away from campus, and thus had no or limited access to better and cheaper housing stock. 111. Even on campus activities were limited, including the ability of Managers and Supervisors to study, participate in study groups or group projects, or attend certain campus functions or to work-out or engage in any other physical exertion that would require them to shower and change. 112. Indeed Managers and Supervisors would routinely have to leave class, study sessions, the library, and other activities to answer and make phone calls, to rush to Units physically to resolve problems or cover shifts, and to otherwise respond to communications. 113. In addition, the sleep patterns of Managers and Supervisors were interrupted and adversely affected, due to the inability to maintain a normal sleep cycle routine by the uncertainty and actually handling of “on call” obligations, particularly during Critical Periods. 114. For example, in the Carts Units, the last on-call shift ended at 2 a.m. and the first one began the next morning at 7 a.m., leaving only five (5) hours of time without pressing potential communications. 115. At all relevant times, the obligations of Managers and Supervisors to respond on account of “on call” obligations were both frequent and immediate as outlined above. 116. At all relevant times, Managers and Supervisors were subject to discipline for failure to comply with their extensive “on call” obligations under the foregoing scheme. 117. At all relevant times, Managers and Supervisors, were effectively required to report to a Brown Dining Services site with a swipe machine in order to be compensated for work done while “on call” creating a situation where Managers and Supervisors would either have to report to a Brown Dining Services site with a swipe machine at least once or twice every few hours in order to be paid, or to not be paid at all except for highly limited “unswiped” time typically limited by Defendant to a few hours every biweekly pay period. 118. At all relevant times, the extensive “on call” obligations of Managers and Supervisors under the foregoing scheme were imposed by and for the benefit of the Defendant in order to permit Defendant to exploit a large, readily available and cheap, but not particularly reliable, line worker student work force that was on or near the site of its work locations. 119. At all relevant times, “on call” time imposed such a burden on Managers and Supervisors that Defendant’s policy required that they be paid for such time. Brown University Administrative Polices §40.030 (“When non-exempt employees are on-call and are required to remain on Brown's premises, they are considered to be working and must be compensated for this time.”). H. Allegations Specific to Plaintiff Kozlov 120. Plaintiff Kozlov was employed by Defendant between on or about September of 2016 and September 22, 2018 as either a Manager or Supervisor. 121. Plaintiff Kozlov was a Supervisor in the Cashiers Unit between on or about September of 2016 and May of 2017, a Manager in the Cashier Unit between May of 2017 and June of 2018, and a Manager in the Carts Unit between May of 2018 and September 22, 2018. 122. During the forgoing period, Plaintiff Kozlov was either scheduled or required to work “on call” anywhere between about 30 and 112 hours per week. 123. During the forgoing period, Plaintiff Kozlov was required to perform all the work outlined above as either a Supervisor or Manager, depending on his role at the time. 124. During the forgoing period, Plaintiff Kozlov was not compensated for any “on call” work or time unless he was physically present at a Unit and swiped himself in, and then only for time he actually spent in the Unit, or when requested pay for “unswiped” time which was, as a matter of practice and policy, typically limited by Defendant to a few hours during each biweekly pay period. 125. During the forgoing period, Plaintiff Kozlov typically spent between about thirty (30%) and eighty (80%) of the operational hours of their unit on any given day doing work that was part of their “on call” responsibilities, a large portion of which was uncompensated time. 126. During the forgoing period, Plaintiff Kozlov was often reminded that he was not to request pay for more than a limited amount of “unswiped” time and would be disciplined if he requested too much “unswiped” time or did so too frequently. 127. Indeed one of his Kozlov’s non-student supervisors informed him via email that “I noticed that you have numerous unswiped time notations on your time sheet for the last pay period. Please note that unswiped hours should be kept to a minimum and only occur when you can't get somewhere with a time clock and the work absolutely can not wait. Doing work at night in your dorm room/apartment should not become routine. If you can, you should try to plan to do that work in a unit somewhere that has a time clock. Or try to plan to do the work earlier in the day.” 128. However, the requirement that he promptly attend to communications while “on call” coupled with the frequency of communications he received “on call” meant that this compensation scheme suggested by his non-student supervisors would either have required Kozlov to typically report to a swipe machine at least a dozen times a day and spend much of every day at a Brown Dining Services worksite, or to be entirely uncompensated for the vast majority of work he did while “on call.” 129. Further, at all relevant times, during numerous workweeks, Plaintiff Kozlov was called into work to cover or complete a line-worker shift and was not paid for a minimum of three hours on each occasion. 130. At all relevant times, during numerous workweeks, Plaintiff Kozlov’s hours performing compensated work in combination with his uncompensated “on call” work and time exceeded 40 hours, however, he was never paid overtime compensation at time and one-half for all hours worked in excess of 40 in any of these workweeks. 131. For instance, during the week of Sunday, September 10, 2017 to Saturday, September 16, 2017, in the capacity of Manager of the Cashiers Unit, Plaintiff Kozlov worked on site and was compensated for 31.5 hours; however, the Unit was in operation from 10:30 a.m. until 2:15 a.m each and every day. Accordingly he was “on call” for 15.75 hours each and every day or a total of 110.25 “on call” hours for the week. After taking into account physical work he was called in to perform on call and was paid for that week, Plaintiff Kozlov was “on call” and uncompensated for 78.75 hours that week including 70.25 hours of overtime compensation. I. Allegations Specific to Plaintiff Bosis 132. Plaintiff Bosis was employed by Defendant between on or about October of 2016 and September 16, 2018 as a Supervisor in the Cashier Unit. 133. During the forgoing period, Plaintiff Bosis was either scheduled to work “on call” anywhere between 12 and 24 hours per week. 134. During the forgoing period Plaintiff Bosis was expected to perform all the duties of a Supervisor as outlined above. 135. During the forgoing period Plaintiff Bosis was not compensated for any “on call” work or time unless he was physically present at a Unit and swiped himself in, and then only for time he actually spent in the Unit, or he requested pay via “unswiped” time which was, as a matter of practice and policy, typically limited by Defendant to two (2) or three (3) hours during each biweekly pay period. 136. During the forgoing period Plaintif Bosis was often reminded that he was not to request pay for more than a limited amount of “unswiped” time and would be disciplined if he requested too much “unswiped” time or did so too frequently. 137. At all relevant times, during numerous workweeks, Plaintiff Bosis was called into work to cover or complete a line-worker shift and was not paid for a minimum of three hours on each occasion. 138. At all relevant times, during numerous workweeks, Plaintiff Bosis’s hours performing compensated work in combination with his uncompensated “on call” work and time exceeded 40 hours, however, he was never paid overtime compensation at time and one-half for all hours worked in excess of 40 in any of these workweeks. 139. For instance, during the week of Sunday, January 29, 2017 to Saturday, February 4, 2017, in his capacity as a Supervisor in the Cashier Unit., Plaintiff Bosis worked on site and was compensated for 31.5 hours; during the same period he was scheduled for 26.5 “on call” hours. After taking into account physical work he was called in to perform “on call” and was paid for that week, Plaintiff Bosis should have been compensated for a total of 47.5 hours that week, including 7.5 hours of overtime compensation. J. Plaintiffs and Class Plaintiffs Were Entitled to Be Paid for Hours Worked “On Call” 140. At all relevant times, Plaintiffs and Class Plaintiffs were non-exempt employees1 entitled to payment of wages for all hours worked. 29 U.S.C. §206; R.I. Gen. Laws § 28-12-3 (requiring that employees be paid a minimum wage per hour). 141. Both the FLSA and the RIPWA require employers to pay their non-exempt employees at a rate not less than one and one-half (1 ½) times their regular rate of pay for all hours worked in excess of forty (40) in any one (1) workweek. 29 U.S.C. § 207(a)(1); R.I.G.L. § 28-12-4.1. 142. In interpreting the FLSA, the United States Supreme Court has long held that waiting time, standby time, and on-call time may be compensable under certain circumstances. See, e.g., Skidmore v. Swift & Co., 323 U.S. 134, 65 S.Ct. 161, 89 L.Ed. 124 (1944); Armour & Co. v. Wantock, 323 U.S. 126, 65 S.Ct. 165, 89 L.Ed. 118 (1944). 143. The relevant inquiry is whether an employee is “engaged to wait” or “wait[ing] to be engaged.” Skidmore, 323 U.S. at 137, 65 S.Ct. 161. 144. Plaintiff and Class Plaintiffs could not leave Defendant’s campus while “on call” and thus all “on call” time is compensable under the FLSA. See 29 C.F.R. § 785.17 (“An employee who is required to remain on call on the employer's premises or so close thereto that he cannot use the time effectively for his own purposes is working while ‘on call’.”) 145. This time is worktime even if the employee is allowed to leave the premises or the job site during such periods of inactivity, particularly when whether or not the employee will be called into work is unpredictable, because the employee is unable to use the time effectively for his or her own purposes. 29 CFR §785.15. 146. Further, while “on call” Plaintiffs and Class Plaintiffs spent substantial amounts of time not merely engaged to be waiting “on call” but actually working and must be compensated for the time spent working for Defendant while “on call.”2 147. Finally, the sheer amount of time spent working, coupled with the restrictions on the small amount of non-active working time Plaintiffs and Class Plaintiffs had while “on call” renders all “on call” time compensable. 2 See e.g. Rutlin v. Prime Succession, Inc., 220 F.3d 737, 744 (6th Cir. 2000) (“We agree with Rutlin that, for pay period V, he should be compensated for the time spent answering the fifteen to twenty phone calls he received per night. Answering these phone calls was not typical on-call time; rather, Rutlin was actually working, albeit from home. There is no question that the time Rutlin spent on those phone calls was primarily for the benefit of Prime Succession; therefore, Rutlin should be compensated for that time.”) 148. First, although Plaintiffs and Class Plaintiffs spent some time waiting for additional work to arrive, such a large portion of their time was devoted to that work, and when the work would arrive was so unpredictable that such time must be compensated under the FLSA.3 149. Second, the amount of work, and the restrictions on the use of non-work time, rendered any “on call” time not spent actively working compensable because the time was primarily used to the benefit of the employer. See Boehm v. Kansas City Power & Light Co., 868 F.2d 1182, 1185 (10th Cir. 1989), quoting Armour & Co. v. Wantock, 323 U.S. 126, 133 (“[T]he test for whether an employee's time constitutes working time is whether the “time is spent predominantly for the employer's benefit or for the employee’s.”) 150. Courts determine whether time is spent predominantly for the employer’s benefit or for the employee’s by looking to several relevant factors, including: the number of calls, required response time, and ability to engage in personal pursuits while on call. See Pabst v. Oklahoma Gas & Electric Company, 228 F.3d 1128, 1132 (10th Cir. 2000); Armitage v. City of Emporia, 982 F.2d 430, 432 (10th Cir.1992); Renfro v. City of Emporia, 948 F.2d 1529, 1537– 38 (10th Cir.1991). 151. Of these factors, the “critical distinction” is the frequency of calls. Pabst v. Oklahoma Gas & Electric Company, 228 F.3d 1128, 1134 (10th Cir. 2000); Gilligan v. City of Emporia, 986 F.2d 410, 412 (10th Cir.1993). 3 FLSA. See 29 CFR §785.15 (“A stenographer who reads a book while waiting for dictation, a messenger who works a crossword puzzle while awaiting assignments, fireman who plays checkers while waiting for alarms and a factory worker who talks to his fellow employees while waiting for machinery to be repaired are all working during their periods of inactivity. The rule also applies to employees who work away from the plant. For example, a repair man is working while he waits for his employer's customer to get the premises in readiness. The time is worktime even though the employee is allowed to leave the premises or the job site during such periods of inactivity. The periods during which these occur are unpredictable. They are usually of short duration. In either event the employee is unable to use the time effectively for his own purposes. It belongs to and is controlled by the employer. In all of these cases waiting is an integral part of the job. The employee is engaged to wait.”) 152. The added burden of always being on call, all day, every day is a factor weighing in favor of compensability. See Pabst v. Oklahoma Gas & Electric Company, 228 F.3d 1128, 1134 (10th Cir. 2000); Cross v. Arkansas Forestry Comm’n, 938 F.2d 912, 916–17 (8th Cir.1991) (holding that on-call time is compensable under the FLSA because employees were required to continuously monitor transmissions and respond within thirty minutes, and because they were subject to on-call status twenty-four hours per day for every day of a work period). 153. Other factors courts have considered relevant to a determination of the compensability of “on call” time include: “geographical restrictions on employees' movements, . . . use of a pager, . . . the ease with which on-call employees can trade on-call responsibilities, . . . and . . . the existence and provisions of any agreement between the parties governing on-call work.” Berry v. Cty. of Sonoma, 763 F. Supp. 1055, 1058 (N.D. Cal. 1991)(footnotes omitted). 154. In light of all the relevant facts and circumstances of their employment, Managers and Supervisors were “engaged to be waiting” while working “on call” and therefore entitled to compensation. K. Failure to Pay Wages for all Hours Worked and/or Minimum Shift Pay 155. Throughout their employment with Defendant, Plaintiffs and Class Plaintiffs regularly worked hours “on call” for which they received no compensation. 156. Despite the fact that Plaintiffs and Class Plaintiffs were and are non-exempt employees, Defendant failed or refused to pay Plaintiffs and Class Plaintiffs compensation for all hours worked in a given workweek as required by the FLSA and the RIPWA or minimum shift pay under the RIMWA when called into work to perform less than 3 hours work. 157. Defendant willfully and repeatedly violated the FLSA as well as the RIPWA by failing to pay Plaintiffs and Class Plaintiffs the regular rate at which they were employed for each hour they worked, but no less than minimum wage4 or minimum shift pay. L. Failure to Pay Overtime Wages 158. Throughout their employment with Defendant, Plaintiffs and Class Plaintiffs regularly worked more than forty (40) hours each workweek, including “on call” time. 159. Despite the fact that Plaintiffs and Class Plaintiffs are non-exempt employees, Defendant failed or refused to pay Plaintiffs and Class Plaintiffs overtime pay on numerous workweeks as required by the FLSA and the RIPWA. 160. Defendant willfully and repeatedly violated the FLSA as well as the RIPWA by employing Plaintiffs and Class Plaintiffs for more than forty (40) hours per workweek without compensating them at a rate not less than one and one-half (1 ½) times the regular rate at which they were employed. M. Work Suffered or Permitted 161. Defendant is liable for the payment of compensation for all hours worked, including “on call” hours, and overtime wages for all hours over forty (40) that Plaintiffs and Class Plaintiffs were “suffered or permitted to work” in any one workweek—regardless of 4 29 C.F.R. § 778.113(a)(when salaried employee has fixed workweek less that forty (40) hours, she is entitled to her hourly equivalent for all additional hours worked up until forty hours (not minimum wage) and time and one half for every hour worked above hour forty); see Sobczak v. AWL Indus., Inc., 540 F. Supp. 2d 354, 359, 360 (E.D.N.Y. 2007) (FLSA can only increase, not decrease, amounts to which employees are contractually entitled; “the Supreme Court has determined that it is ‘the hourly rate actually paid the employee for the normal, non- overtime workweek for which he is employed [that is relevant].’ ” (quoting Walling v. Youngerman-Reynolds Hardwood Co., 325 U.S. 419, 424 (1945)); see also, 29 U.S.C.A. § 218 (“No provision of this chapter shall justify any employer in reducing a wage paid by him which is in excess of the applicable minimum wage under this chapter”); 29 C.F.R. § 778.5 (“Where a higher minimum wage than that set in the Fair Labor Standards Act is applicable to an employee . . ., the regular rate of the employee, as the term is used in the Fair Labor Standards Act, cannot be lower than such applicable minimum, for the words “regular rate at which he is employed” as used in section 7 must be construed to mean the regular rate at which he is lawfully employed.”). whether the work was requested, authorized or needed—whenever Defendant knew or had constructive knowledge that the work was being performed.5 162. Defendant knew or had reason to believe that Plaintiffs and Class Plaintiffs were performing work and overtime work for which they were not being compensated. 163. Moreover, Defendant knew or had reason to believe that Plaintiffs and Class Plaintiffs were working in excess of forty (40) hours per week on a regular basis. 164. Accordingly, Defendant had constructive, if not actual, knowledge that Plaintiffs and Class Plaintiffs regularly performed work and overtime work for which they were not compensated.6 165. Nevertheless, Defendant failed or refused to pay Plaintiffs and Class Plaintiffs the compensation to which Plaintiffs and Class Plaintiffs were legally entitled for all hours and overtime hours worked.7 VI. Claims for Relief 166. Plaintiffs and Class Plaintiffs incorporate the allegations in ¶¶1 through 165 above in each of the counts set forth below. 5 As long as the employer knows or has reason to believe that its employee is continuing to work, that time is “work time,” and the employee is entitled to the payment of wages from the employer for said time. See 29 C.F.R. § 785.11. 6 An employer is said to have “constructive knowledge” of its employee's overtime work when it has reason to believe that its employee is working beyond his shift. Allen v. Bd. of Pub. Educ. for Bibb Cnty., 495 F.3d 1306 (11th Cir. 2007). 7 Once an employer knows or has reason to know that an employee is working overtime, it cannot deny compensation even where the employee fails to claim overtime hours or the work was not requested. Holzapfel v. Town of Newburgh, N.Y., 145 F.3d 516 (2d Cir. 1998); Johnson v. RGIS Inventory Specialists, 554 F. Supp. 2d 693 (E.D. Tex. 2007). COUNT ONE Fair Labor Standards Act, U.S.C. § 201, et seq. 167. Defendant, by its acts and/or omissions, including, but not limited to, those described herein, violated the FLSA by failing to pay wages and overtime wages as provided therein, thereby causing Plaintiffs and Class Plaintiffs to suffer damages as aforesaid, for which they are entitled to relief pursuant to 29 U.S.C. § 216(b). COUNT TWO Rhode Island Payment of Wages Act, R.I. Gen. Laws § 28-12-1, et seq., and R.I. Gen. Laws § 28-14-1, et seq. 168. Defendant, by its acts and/or omissions, including, but not limited to, those described herein, violated the RIPWA by failing to pay wages and overtime wages as provided therein, thereby causing Plaintiffs and Class Plaintiffs to suffer damages as aforesaid, for which they are entitled to relief pursuant to R.I. Gen. Laws § 28-14-19.2. VI. Prayers for Relief WHEREFORE, Plaintiffs pray that this Honorable Court grant the following relief: 1. A declaratory judgment declaring that the acts and/or omissions of Defendant, including, but not limited to those complained of herein, are in violation of the FLSA and the RIPWA. 2. An injunction directing Defendant to take such affirmative action as is necessary to refrain from such conduct as is necessary to ensure that the effects of these unlawful employment practices are eliminated and not repeated. 3. An award of unpaid wages and overtime wages. 4. An award of compensatory damages. 5. An award of punitive damages. 6. An award of liquidated damages pursuant to 29 U.S.C. § 216(b). 7. An award of liquidated damages in an amount of two times the amount of wages and and/or benefits owed pursuant to R.I. Gen. Laws § 28-14-19.2 and § 28-14-20. 8. An award of reasonable attorney’s fees and costs of litigation pursuant to 29 U.S.C. § 216(b). 9. An award of reasonable attorney’s fees and costs pursuant to R.I. Gen. Laws §§ 28-14-19.2 and § 28-14-20. 10. An award of other appropriate equitable relief pursuant to 29 U.S.C. § 216(b). 11. An award of other appropriate equitable relief or penalties pursuant to R.I. Gen. Laws § 28-14-19.2. 12. An award of such other and further relief as this Honorable Court deems just and proper. VII. Demand for Jury Trial Plaintiffs hereby demand a trial by jury on all counts so triable. VIII. Designation of Trial Counsel Plaintiffs hereby designate Richard A Sinapi, Esquire, as trial counsel. Plaintiffs and Class Plaintiffs By their attorneys, SINAPI LAW ASSOCIATES, LTD. Dated: January 24, 2019 /s/ Richard A. Sinapi, Esq. Richard A. Sinapi, Esq. (#2977) 2374 Post Road Suite 201 Warwick, RI 02886 Phone: (401) 739-9690; FAX: (401) 739-9490 Email: [email protected]
employment & labor
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IN THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF FLORIDA (Tampa Division) 8:19-cv-2950-F- Civil Action No. CLASS ACTION COMPLAINT (1) Breach of Contract. (2) Breach of Implied Warranty of Habitability, Fla. Stat. § 83.51. Plaintiffs, (3) Violations of the Florida Deceptive and Unfair Trade Practices Act, Fla. Stat. § 501.201, et seq. (4) Negligence / Gross Negligence. (5) Unjust Enrichment. INJUNCTIVE RELIEF SOUGHT DEMAND FOR JURY TRIAL Defendants. INTRODUCTION 1. This action is brought by Plaintiffs Joshua Lenz, Traci Lenz, Jason Norquist, Amie 2. The men and women of our country's armed forces deserve better housing and 3. Pursuant to a contract with the United States Air Force under the Military Housing 4. The MHPI is part of the 1996 National Defense Authorization Act's authorization 5. The goal of the MHPI is to provide military families with access to safe, quality, 2 6. Unfortunately, AMC, Clark, and the other Defendants have failed miserably in 7. Defendants' failure to properly develop, build, maintain, and manage Plaintiffs' 8. Service members and their families living in privatized military housing often have 3 9. In May 2019, the Military Family Advisory Network ("MFAN"), a 501(c)(3) 10. Mold problems at MacDill AFB have been so extensive that the United States Air11. When notified by Plaintiffs and other Class members of mold problems in their 4 12. Worse yet, in some instances, obvious mold areas were sanded without the proper 13. In at least one instance, moldy conditions went untreated by Defendants for SO long 14. Indeed, once a leak, flood, or dampness occurs, mold can begin to spread, and its 15. In other instances, Plaintiffs, Class members, and their families, have been forced 5 16. During these times, Plaintiffs and Class members have been forced to stay in 17. As a direct result of prolonged mold exposure, Plaintiffs, Class members, and their 18. Despite their knowledge and awareness of the pervasiveness of the mold problems 19. The severe toll on United States service members from living in substandard, mold- 6 20. Ron Hansen, the President of Defendants Michaels and MMS, has stated publicly 21. Yet, despite widespread news coverage and recognition of the severe and pervasive PARTIES Plaintiffs 22. Plaintiff Joshua Lenz, a Master Sergeant in the United States Air Force, and his 23. Plaintiff Jason Norquist, a Special Forces Officer in the United States Army, and 24. Plaintiff Ryan Morgan, a Staff Sergeant in the United States Air Force working as See Mold in Homes Still Affecting Military Families, WFLA 8 News Nov. 14, 2019, 725. Plaintiff Gary Elbon, a Staff Sergeant in the United States Air Force working as a 26. Plaintiff Jason Genrich, a Chief Warrant Officer Three in the United States Army, Defendants 27. Defendant The Michaels Organization ("Michaels") is a New Jersey limited 28. Defendant Michaels Management Services, Inc. ("MMS") is a New Jersey 8 29. Defendant Interstate Realty Management Co., Inc. ("Interstate") is a New Jersey 30. Defendant AMC East Communities, LLC ("AMC") is a Delaware limited liability 31. Defendant Clark Realty Capital, LLC ("Clark") is a Delaware limited liability 9 32. Defendants AMC and MMS jointly manage privatized housing located on MacDill 33. As listed on Harbor Bay's Facebook webpage, as well as on the United States Air JURISICTION AND VENUE 34. This Court has jurisdiction over this action under 28 U.S.C. § 1331 because 35. Diversity jurisdiction also exists under 28 U.S.C. § 1332. 36. The Court also has jurisdiction under the Class Action Fairness Act and 28 U.S.C. 37. Venue is proper in this District under 28 U.S.C. § 1391(b)(2) because MacDill AFB 10FACTUAL ALLEGATIONS Mold and Its Adverse Health Effects 38. Mold is a type of fungus that consists of small organisms. They can be black, white, 39. In housing, mold grows in locations where there is moisture, such as around leaks 40. If mold is growing in a home, the mold needs to be addressed and remediated and work to prevent future growth." See 41. It is well-known and generally accepted that human exposure to damp and moldy 11 42. In 2004, the Institute of Medicine ("IOM") - which is affiliated with the National 43. Other recent studies have suggested a link between early mold exposure and the Defendants' Awareness of Mold in MacDill AFB Homes 44. Defendants have long been aware of the serious mold problems at MacDill AFB. 45. The Resident Guidelines and Community Handbook for MacDill Air Force Base 12 46. Despite Defendants' recognition of the causes of mold and the speed with which it 47. The mold problems at MacDill AFB have been evident in many homes that are built 48. In the last year alone, dozens of articles and news reports have highlighted the MacDill Penalizes Base Housing Operator Over Mold as Bilirakis Launches Congressional Inquiry, Tampa Bay Times, Feb. 3, 2019, https://www.tampabay.com/news/military/macdill-penalizes-base- housing-operator-over-mold-as-bilirakis-launches-congressional-inquir 20190201/; Combat Veteran on Mold Problem: "MacDill was the Worst Place I Ever Lived", Tampa Bay Times, Feb. 13, 2019, 13https://www.tampabay.com/news/military/combat-veteran-on-mold problem-macdill-was-the-worst-place-i-ever-lived-20190213/; Survey of Families Finds Slum-Like Base Housing, The Fayetteville Observer, Feb. 14, 2019, https://www.fayobserver.com/news/20190214/survey-of-families-finds- slum-like-base-housing; New Report Highlights More Mold and Maintenance Problems for MacDill Housing, WFLA 8, May 22, 2019, https://www.wfla.com/8-on-your- side/new-report-highlights-more-mold-and-maintenance-problems-for- macdill-housing/; More Than Half of Families Surveyed at MacDill AFB Complain of Mold, Fox 13 Tampa Bay, May 23, 2019, https://www.fox13news.com/news/more-than-half-of-families-surveyed- at-macdill-afb-complain-of-mold; and "Despicable": Mold Problems Still an Issue for Families at MacDill AFB, WFLA 8 November 11, 2019, hhttps://www.wfla.com/news/hillsborough- county/despicable-mold-problems-still-an-issue-for-families-at-macdill- afb/. 49. The problems and complaints have been so severe and pervasive that in March 50. In June 2019, the United States Air Force brought a representative from the United 51. Despite these complaints and actions and the deteriorating health of Plaintiffs and 14 52. The Merriam Webster definition of the term "slumlord" is "a landlord who receives 53. For example, Defendants will often offer cosmetic solutions (including simply 54. In addition, Defendants do not disclose to service members moving into military 55. Defendants also have failed to disclose to Plaintiffs and Class members the results 56. Even where Defendants do undertake any steps to attempt to remediate a mold 15 57. Additionally, Defendants' remediation efforts often fail to fully address the severe Plaintiffs' Experiences with Moisture and Mold at MacDill AFB The Lenz Family 58. Plaintiff Joshua Lenz is a Master Sergeant in the United States Air Force. 59. Master Sergeant Lenz is married to Plaintiff Traci Lenz. They have three minor 60. In early June 2018, Master Sergeant Lenz signed a one-year lease with Defendant 16 61. Pursuant to Defendants' procedures, the Lenzes were not permitted to walk through 62. On June 28, 2018, the Lenz family moved into 1805 Billy Mitchell Loop. 63. During their move in, the Lenzes made a video detailing the poor living conditions64. The Harbor Bay housing office told the Lenz family to run bleach through the 65. After moving in, the members of the Lenz family began to experience various 66. B.L. (age 13), who had a preexisting immune disorder but who had maintained a 67. The Lenzes then noticed that spots on the vents had returned and made a request 17 68. It took three calls before a Harbor Bay maintenance worker was dispatched to the 69. On October 24, 2018, the Lenzes called Harbor Bay to request a mold inspection. 70. When the Harbor Bay maintenance worker finally came to the Lenz home, the 71. On January 3, 2019, the Lenzes found mold growing on the inside of their vents 72. At 6:30 p.m. that day, a worker arrived unannounced and did not clean anything 73. The next day, January 4, 2019, Traci Lenz bought testing kits and tested water, 74. When no one from Harbor Bay called the family on January 4, 2019, as promised, 18 75. Later that same day, a Harbor Bay representative called the Lenzes to advise them 76. Harbor Bay maintenance came to the house on January 8, 2019 to test for moisture 77. The maintenance worker reported that only one area was found to have moisture 78. Harbor Bay thereafter informed the Lenzes that they would be moved to a hotel 79. In fact, however, lodging was available at the TLF, and the Lenzes were able on 80. On January 9, 2019, the Lenzes stopped by their house to check on the progress of 1981. On January 10, 2019, the Lenzes returned to their home but were locked out without 82. That same day, Nick Leabo from Harbor Bay called to extend the Lenzes' hotel 83. Despite Mr. Gausche's statements, Harbor Bay found more mold on January 11, 84. Master Sergeant Lenz thereafter contacted Harbor Bay to inquire about moving to 85. On January 11, 2019, Traci Lenz spoke with the previous tenants of 1805 Billy 20 86. On January 14, 2019, Master Sergeant Lenz requested the records of prior issues 87. On January 15, 2019, the Lenz family returned to their house, but it was 88. Traci Lenz begged Harbor Bay to send the Lenzes back to a hotel SO the house 89. On January 16, 2019, the ServPro worker came to the house to vacuum the air return 90. Later that day, Mrs. Lenz received the lab results for two of the independent tests 91. Due to adverse health symptoms being exhibited by the family, Traci Lenz became 21 22 92. The discovery of these conditions after the Lenzes had been told that the duct work 93. Based on the failure of Harbor Bay to properly clean their home, the Lenzes emailed 94. On January 17, 2019, the family placed security cameras outside the house with a 95. Later that same day, the family secured an on base hotel for the week by paying out 96. Over the next several days, the Lenz family had to change hotels several times and 97. The Lenzes asked Harbor Bay to pay for a move and fund a temporary hotel SO the 98. Harbor Bay staff entered the house on January 18, 2019 without providing notice 99. Harbor Bay did a visual inspection only and the Lenzes requested that no further 23100. The evening of January 18, 2019, Harbor Bay informed the Lenzes that they could 101. Traci Lenz learned from another military spouse residing at MacDill AFB that 102. As posted on his LinkedIn profile, https://www.linkedin.com/in/john-gausche- 103. By January 21, 2019, the Lenzes found an available rental that was smaller and 104. On January 22, 2019, a representative of Harbor Bay stated that it did not have any 105. Unsatisfied with Harbor Bay's repeated failures to repair and remediate the 24 25 106. During the next week, movers arrived to assist in taking large items out of the 107. On January 28, 2019, Harbor Bay finally responded to the Lenzes and stated that 108. On January 29, 2019, the Lenzes took a walk-through video of the home after their 109. In the first week of February 2019, the full mold inspection reports from CMA were 110. On February 21, 2019, the Lenzes met with Harbor Bay management and were 111. On February 27, 2019, Traci Lenz stopped by the house to see work being done on 112. The Lenzes have since sent mold reports, damaged household inventory, and 26 113. Prior to moving into Harbor Bay housing in June 2018 on MacDill AFB, the Lenz 114. Master Sergeant Lenz has lung, liver, and spleen damage that his doctors have 115. Traci Lenz has received medical treatment for breathing issues and a sore throat, as a 116. M.L., age 17, developed spots on her skin and in her throat that were recommended 117. B.L., age 13, exhibited a rash on her skin and had her immune function retested. 118. G.L., age 3, began to get ill frequently starting just two weeks after moving into 27119. In total, the Lenz family has spent nearly $28,000 dollars on unreimbursed out-of- The Norquist Family 120. Plaintiff Jason Norquist is a Special Forces Officer ("SFO") in the United States 121. SFO Norquist is married to Plaintiff Amie Norquist, and they have four children: 122. In July 2018, SFO Norquist signed a lease with Defendant AMC and moved to 123. By August 2018, the Norquists noticed that their children were getting sick more 124. The Norquist children's pulmonologist accredited their breathing and lung issues 28 125. After the Norquists made multiple requests to Defendant Harbor Bay to conduct a 126. During the subsequent inspection of the Norquist home, Defendants' agents found 127. The Norquist family was moved into temporary lodging for two weeks at the end 128. Toward the end of the remediation, the Norquists entered their home to inspect the 129. Upon returning to the home in mid-October 2018 following remediation, the 130. Within a few days, Harbor Bay was back in the Norquists' home to discuss a new 131. -- A representative of Harbor Bay told the Norquists that their belongings and carpets 132. Harbor Bay planned to place the Norquists into the company's hospitality suite on 29 133. For the next two months, November and December 2018, the Norquists lived in 134. The Norquists report that the more Harbor Bay worked on their home, the more 135. In December 2018, the Norquists petitioned the Commander of the MacDill AFB 136. By late December 2018, the Norquists moved into an empty rental home 137. The Norquists' estimated loss in household goods damaged due to mold 138. The Norquists also have incurred additional unreimbursed out-of-pocket expenses, 139. Prior to moving onto MacDill AFB military housing, the Norquists were a healthy 140. Amie Norquist suffers with an ongoing cough and periodic episodes of memory 30141. The Norquists' oldest daughter has undergone two lung procedures and was 142. The Norquists' youngest daughter also battled persistent health issues while living 143. The Norquists' oldest son has suffered from upper respiratory infections and was 144. The Norquists' youngest son has suffered repeat infections and bouts of respiratory 145. The Norquists have not received reimbursement or compensation for the horrific The Morgan Family 146. Plaintiff Ryan Morgan is a Staff Sergeant in the United States Air Force. Staff 147. Staff Sergeant Morgan is married to Plaintiff Erica Morgan. They have two 31 148. On February 22, 2019, Staff Sergeant Morgan signed a Florida Lease Agreement 149. As part of his initial lease paperwork, Staff Sergeant Morgan was provided with a 150. On or about March 2, 2018, the Morgans moved into 8522 Levitow Street, located 151. After moving in, the Morgans began to experience decreased energy levels, 152. In October 2018, after living in the house for several months, the Morgans noticed 153. Staff Sergeant Morgan called Harbor Bay maintenance to address the problem. A 154. By January 2019, carpenter ants were coming out of the backsplash area. The 32 155. In February 2019, the Morgans were forced to moved out of their home and stay in 156. On the first occasion when they were forced into temporary housing, the Morgans 157. In April 2019, one of the Morgans' children's rocking chair punctured a portion of 158. Following their calls to Harbor Bay, the Morgans were forced to vacate their home 33159. On May 23, 2019, Staff Sergeant Morgan pointed out that the necessary full 160. While staying in the hotel in May 2019, Staff Sergeant Morgan requested that 161. On August 15, 2019, the Morgans noticed moisture coming from their flooring 34 35 162. The Morgans were once again forced to vacate their home while Defendants 163. During their month-long stay at the Residence Inn, the Morgans and their two 164. In total, the Morgans were forced to spend 58 days out of their home between 165. As a result of the continued moisture and mold problems in their home, the Morgans 166. The Morgans subsequently hired an independent mold specialist, from Indoor Air 167. During August 2019, Harbor Bay finally agreed to let the Morgans move to a 36 168. The family washed every single piece of clothing and linen item before bringing 169. All members of the Morgan family have experienced a decline in their health since 170. Staff Sergeant Morgan's physician has explained that the skin rash and other 171. In addition to suffering from rashes and other allergies, Staff Sergeant Morgan 172. In addition to their continuing health problems, the Morgans have been forced to 37173. The Morgan family is now living in a second home at MacDill AFB. The new home 174. When the Morgans sit on some of their furniture in the new home, they notice an 175. Staff Sergeant Morgan and his wife remain very concerned for their family. The Elbon Family 176. Plaintiff Gary Elbon is a Staff Sergeant in the United States Air Force working as 177. Staff Sergeant Elbon is married to Plaintiff Kayla Elbon. Together they have three 178. The Elbons moved from Montgomery, Alabama to MacDill AFB in Tampa, FL, on 38 179. In February 2018, the Elbons noticed that their HVAC unit was leaking, and 180. In April 2019, the Elbons' air conditioner unit again began leaking, ultimately 181. Numerous work orders were then submitted by Staff Sergeant Elbon, which Harbor 182. Harbor Bay eventually made a purported remediation effort limited to simply 183. After returning to their home, the Elbons discovered mold in their kitchen flooring 184. Harbor Bay informed the Elbons that they would have to move out of their home 39 185. When the Elbons requested that Harbor Bay's remediation company test for mold, 186. The damage to the Elbons' home turned out to be extensive. The HVAC, which 187. The Elbons conducted two inspections prior to moving back into their home. They 40188. When the Elbons moved back into their home in September 2019, the musky smell 189. Harbor Bay eventually dispatched two mold companies to conduct further testing 190. Despite numerous requests to Harbor Bay by email, phone and in person, the Elbons 191. Prior to the Elbons' moving to MacDill AFB, they had no significant medical 192. The Elbons' three children all suffer from rashes and have been referred to an 193. The Elbons currently reside on MacDill AFB in their mold-contaminated and 194. The Elbons' estimated loss in household goods damaged due to mold 41 195. In addition, the Elbons have not received reimbursement or compensation for the The Genrich Family 196. Plaintiff Jason Genrich is a Chief Warrant Officer Three ("CW3") in the United 197. CW3 Genrich is married to Plaintiff Jenny Genrich. 198. The Genrichs arrived at MacDill AFB in July 2018, having transferred from Fort 199. On July 17, 2018, CW3 Genrich signed a lease (the "Genrich Lease") listing 200. On August 22, 2018, the Genrichs moved into 8412 Tampa Point Blvd., a house 42 201. During the walk-through on the day of their move-in, the Genrichs observed that 202. The Genrichs also noticed that the walls in the laundry room were stained an ugly 203. The Genrichs, however, wanted to move into the home on Tampa Point Blvd. 204. Almost immediately after moving into their home on MacDill AFB, CW3 Genrich 205. On October 1, 2018, CW3 Genrich woke up in the middle of the night with sharp 43206. Plaintiff Jenny Genrich took CW3 Genrich to the emergency room at Tampa 207. Over the next several days, CW3 Genrich began having memory issues and mood 208. On October 4, 2018, CW3 Genrich saw his PCM, who reviewed the test results 209. On October 17, 2018 the Genrichs noticed a light fixture leaking water in their 210. In addition to his previous symptoms, CW3 Genrich began experiencing lack of 44 211. Meanwhile, in November 2018, Jenny Genrich also began experiencing serious 212. In late 2018, the Genrichs noticed additional and worsening problems with the 45 213. Following this testing, Harbor Bay determined that the flooring in the Genrich 214. Harbor Bay scheduled a discussion for the repairs and hotel stay on January 17, 215. On February 21, 2019, the Genrichs attended a town hall meeting and were 216. Jenny Genrich called Harbor Bay the next day and demanded to have her home 217. On February 27, 2019, CW3 Genrich visited his neurologist and informed her of 46 218. The Genrichs lived in a hotel room for more than a month, from February 22, 2019 219. During this time, Jenny Genrich visited the home and took pictures and reported 220. While the Genrichs were living in the hotel, some of their symptoms improved and 221. The Genrichs returned to their house on or about March 23, 2019. All of their mold 222. Despite Harbor Bay promising that the Genrichs' possessions would be barriered 223. The Genrichs hired an independent mold testing company in April 2019. Even after 224. As a result, the Genrichs were forced to move out of their house again from 225. Following the concerning results of the independent testing and due to their 47226. The Genrichs have suffered thousands of dollars of economic damages in the form 227. The Genrichs have been living off-base for seven months and continue to deal with 228. CW3 Genrich continues to see his neurologist for treatment. In August 2019, he 229. For the past three months, CW3 Genrich has received nerve block injections in his 230. Jenny Genrich deals with heightened ongoing anxiety, panic attacks, and 48 231. Prior to living on MacDill AFB, the Genrichs enjoyed exploring local cities. CW3 232. The emotional distress of their living situation continues to haunt the Genrichs. 233. CW3 Genrich's desire is to get past these problems so he can continue being a total 234. The Genrichs have not received reimbursement or compensation for the horrific CLASS ACTION ALLEGATIONS 235. Plaintiffs bring this action under Federal Rules of Civil Procedures 23(b)(2) and all current and former military personnel and their family members who resided in housing located on MacDill AFB that was owned, maintained, managed, or operated by any of the Defendants (the "Class"). 236. The Class is so numerous that joinder of all members is impracticable. There are 49 237. In this case there are many common questions of law and fact that are susceptible a. whether Defendants breached the terms of their leases by failing to provide b. whether Defendants breached the implied duty of habitability; c. whether Defendants' misrepresentations and omissions regarding the d. whether Defendants owed a duty to the Class to remediate and repair the e. whether Defendants breached their duty to remediate and repair the f. whether Defendants' failure to remediate and repair the moisture and mold g. whether Defendants' failed to have the proper policies and procedures in h. whether Defendants were unjustly enriched through retention of the Class i. whether Defendants' actions caused the Class damage. 50238. Plaintiffs' claims are typical of the claims of the Class. Each Plaintiff rented from 239. Plaintiffs are adequate representatives because their interests do not conflict with 240. A class action is superior to all other available means of fair and efficient 51 241. In addition, Defendants have acted, and refused to act, on grounds generally CAUSES OF ACTION COUNT I BREACH OF CONTRACT (brought by Plaintiffs Joshua'Lenz, Jason Norquist, Ryan Morgan, Gary Elbon, Jason Genrich and all Class members who signed a lease for property on MacDill AFB against Defendant AMC East Communities, LLC) 242. Plaintiffs repeat and reallege all preceding allegations as if set forth fully herein. 243. Plaintiffs Joshua Lenz, Jason Norquist, Ryan Morgan, Gary Elbon, Jason Genrich, 244. Plaintiffs and Class members have complied with all obligations under the leases, 245. Pursuant to the terms of the leases, Defendant is required to repair and maintain, in 246. According to the terms of a Mold Addendum attached to and incorporated as part 52 a. Developing and implementing a scope of work to remedy the condition; b. Inspecting the home and premises to remedy the condition; C. Erect barriers and or provide instructions for the safety of the Class member tenant and others; and d. Provide alternative living arrangements in the event the Class member must vacate the home. 247. Defendant is and has been on notice of the mold problems in Plaintiffs' and Class 248. Any purported limitation of liability for Defendant's material breach of the leases 249. Defendant materially breached Plaintiffs' and Class members leases, including the 250. In addition, Defendant materially breached Plaintiffs' and Class members' leases 251. As a result, Defendant breached material terms of the leases. 53252. An implied covenant of good faith and fair dealing exists between the parties to a 253. Defendant's breach of the leases has caused damages to Plaintiffs and Class COUNT II VIOLATION OF THE IMPLIED WARRANTY OF HABITABILITY (by all Plaintiffs against all Defendants) 254. Plaintiffs repeat and reallege all preceding allegations as if set forth fully herein. 255. Florida has by statute adopted the implied warranty of habitability. Fla. Stat. 256. The duty of the landlord is two-fold: a. Prior to possession by the tenant, the landlord has a duty to reasonably inspect the premises, and to make necessary repairs to transfer a reasonably safe dwelling unit, unless the tenant waives the defect; and b. After possession by the tenant, the landlord has a continuing duty to exercise reasonable care in repairing dangerous defective conditions upon the tenant giving notice of their existence. 257. Defendants warranted that the leased premises would meet ordinary, normal 258. The presence of moisture and mold was a dangerous defective condition in 259. Plaintiffs provided Defendants with notice of the dangerous and defective 54 260. Defendants breached the implied warranty of habitability by failing to properly 261. Defendants breached the implied warranty of habitability by failing to exercise 262. Any purported limitation of liability for Defendants' material breach of the leases 263. As a result of Defendants' breaches of the implied warranty of habitability, COUNT III VIOLATION OF THE FLORIDA DECEPTIVE AND UNFAIR TRADE PRACTICES ACT, FLA. STAT. § 501.21, et seq. (by all Plaintiffs against all Defendants) 264. Plaintiffs repeat and reallege all preceding allegations as if set forth fully herein. 265. This Count does not sound in fraud. 266. As set forth above, Defendants violated the Florida Deceptive and Unfair Trade 267. FDUTPA was enacted to protect the consuming public and legitimate business 55 268. For the reasons discussed herein, Defendants violated and continue to violate 269. Defendants' actions constitute unconscionable, deceptive, or unfair acts or 270. Defendants knowingly engaged in these false, misleading and deceptive practices 271. Defendants' acts in violation of the laws of Florida include, but are not limited to: representing that goods or services are of a particular standard, quality, or grade, if they are of another; representing that work or services have been performed on, or parts replaced in, good when the work or services were not performed or the parts not replaced; and failing to disclose information regarding goods or services which were known at the time of the transaction where such failure was intended to induce the consumer into the transaction which the consumer would not have entered had the information been disclosed. 56272. By virtue of their ownership and/or management of the houses at MacDill AFB, 273. Defendants' misrepresentations and omissions regarding the habitability and safety 274. Plaintiffs and the Class suffered damages as a direct result of Defendants' wrongful 275. Plaintiffs and the Class would not have leased the premises nor continue to reside 276. Plaintiffs also seek, on behalf of themselves and the Class, an injunction to prohibit COUNT IV NEGLIGENCE/GROSS NEGLIGENCE (by all Plaintiffs against all Defendants) 277. Plaintiffs repeat and reallege all preceding allegations as if set forth fully herein. 278. As the owners and/or property managers of houses at MacDill AFB, Defendants 57 279. Defendants knew or should have known that moisture and mold was present and 280. In addition, by virtue of the leases and other records, Defendants are aware that 281. Defendants knew or should have known that the MacDill AFB homes were either 282. Defendants breached the duties they owed to Plaintiffs and the Class by failing to 283. Defendants' conduct was of a gross and flagrant character, evincing blatant and 284. Defendants' reckless indifference to the rights of others is the equivalent to an 285. Plaintiffs and Class members were damaged by Defendants' negligent and grossly 58 286. Defendants' failure to properly inspect and repair the homes of Plaintiffs and Class 287. Plaintiffs' and Class members' exposure to moisture and mold and other dangerous 288. Plaintiffs and the Class are entitled to recover damages in amount to be proven at COUNT V UNJUST ENRICHMENT (by all Plaintiffs against all Defendants) 289. Plaintiffs repeat and reallege all preceding allegations as if set forth fully herein. 290. Plaintiffs and the Class conferred a benefit on Defendants in the form of monies 291. Defendants failed to provide Plaintiffs and the Class with safe and habitable 292. In light of Defendants' wrongful conduct as described herein, Defendants' retention 293. Plaintiffs and the Class are entitled to restitution of all monies paid to Defendants. PRAYER FOR RELIEF WHEREFORE, Plaintiffs, on behalf of themselves and other members of the Class, A. Certify the Class pursuant to Federal Rule of Civil Procedure 23 and designate 59B. Enter judgments against each of the Defendants and in favor of the Plaintiffs and C. Award Plaintiffs and the Class actual, equitable, compensatory, and punitive D. Award Plaintiffs and the Class declaratory and injunctive relief, as appropriate; E. Award Plaintiffs and the Class their costs of suit, as well as reasonable attorneys' F. Award Plaintiffs and the Class pre-judgment and post-judgment interest, as allowed G. Award all other relief as the Court may deem just and proper. DEMAND FOR JURY TRIAL Plaintiffs and the Class demand a trial by jury on all issues so triable. 60 Natalie Khawam WHISTLEBLOWER LAW FIRM, PA 400 N. Tampa Street, Suite 1015 Tampa, FL 33602 Telephone: (813) 944-7853 [email protected] Shanon J. Carson E. Michelle Drake Glen Abramson Lane L. Vines BERGER MONTAGUE PC 1818 Market Street, Suite 3600 Philadelphia, PA 19103 Telephone: (215) 875-3000 Facsimile: (215) 875-4604 [email protected] [email protected] [email protected] [email protected] Attorneys for Plaintiffs and the Proposed Class 61
consumer fraud
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UNITED STATES DISTRICT COURT WESTERN DISTRICT OF WISCONSIN Case No. 14CV398 BRITTANY INEMAN, 7762 Hansgrove Court, Dublin, Ohio 43016, individually and on behalf of all others similarly situated, Plaintiff, v. CLASS ACTION COMPLAINT FOR DAMAGES AND INJUNCTIVE RELIEF PURSUANT TO 47 U.S.C. § 227 ET SEQ. (TELEPHONE CONSUMER PROTECTION ACT) CLASS ACTION KOHL’S CORP., N56 W17000 Ridgewood Drive, Menomonee Falls, WI 53051, DEMAND FOR JURY TRIAL Defendant, Plaintiff Brittany Ineman (hereinafter referred to as “Plaintiff”), individually and on behalf of all others similarly situated, alleges on personal knowledge, investigation of her counsel, and on information and belief as follows: NATURE OF ACTION 1. Plaintiff brings this action for damages, and other legal and equitable remedies, resulting from the illegal actions of Kohl’s Corp. (hereinafter referred to as “Kohl’s”) in contacting Plaintiff and Class members on their cellular telephones without their prior express consent within the meaning of the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq. (hereinafter referred to as the “TCPA”). Kohl’s has violated the TCPA by contacting Plaintiff and Class members on their cellular telephones via an “automatic telephone dialing system,” as defined by 47 U.S.C. § 227(a)(1), and/or by using “an artificial or prerecorded voice” as described in 47 U.S.C. § 227(b)(1)(A), without their prior express consent within the meaning of the TCPA. 2. Plaintiff brings this action for injunctive relief and statutory damages resulting from Kohl’s illegal actions. JURISDICTION AND VENUE 3. This matter in controversy exceeds $5,000,000, as each member of the proposed Class of thousands or millions is entitled to up to $1,500.00 in statutory damages for each call that has violated the TCPA. Accordingly, this Court has jurisdiction pursuant to 28 U.S.C. § 1332(d)(2). Further, Plaintiff alleges a national class, which will result in at least one Class member belonging to a different state. Therefore, both elements of diversity jurisdiction under the Class Action Fairness Act of 2005 (“CAFA”) are present, and this Court has jurisdiction. This Court also has federal question jurisdiction pursuant to 28 U.S.C. § 1331. 4. This Court has personal jurisdiction over Kohl’s because, since Kohl’s is a Wisconsin corporation with a principal place of business in Menomonee Falls, Wisconsin, Kohl’s is a resident of the State of Wisconsin for purposes of personal jurisdiction. 5. Venue is proper in the United States District Court for the Western District of Wisconsin pursuant to 28 U.S.C. §§ 1391(b)-(c), because Kohl’s is deemed to reside in any judicial district in which it is subject to personal jurisdiction at the time the action is commenced and Kohl’s contacts with this District are sufficient to subject it to personal jurisdiction. PARTIES 6. Plaintiff Brittany Ineman is an individual citizen of the State of Ohio, who resides in Dublin, Ohio. 7. Kohl’s is a corporation incorporated under the laws of the State of Wisconsin, with its principal place of business in Menomonee Falls, Wisconsin. THE TELEPHONE CONSUMER PROTECTION ACT OF 1991 (TCPA), 47 U.S.C. § 227 8. In 1991, Congress enacted the TCPA,1 in response to a growing number of consumer complaints regarding certain telemarketing practices. 9. The TCPA regulates, among other things, the use of automated telephone equipment, or “autodialers.” Specifically, the plain language of section 227(b)(1)(A)(iii) prohibits the use of autodialers to make any call to a wireless number in the absence of an emergency or the prior express consent of the called party.2 10. According to findings by the FCC, the agency Congress vested with authority to issue regulations implementing the TCPA, such calls are prohibited because, as Congress found, automated or prerecorded telephone calls are a greater nuisance and invasion of privacy than live solicitation calls, and such calls can be costly and inconvenient. The FCC also recognized that wireless customers are charged for incoming calls whether they pay in advance or after the minutes are used.3 11. On January 4, 2008, the FCC released a Declaratory Ruling wherein it confirmed that autodialed and prerecorded message calls to a wireless number by a creditor (or on behalf of a creditor) are permitted only if the calls are made with the “prior express consent” of the called party.4 The FCC “emphasize[d] that prior express consent is deemed to be granted only if the wireless number was provided by the consumer to the creditor, and that such number was provided during the transaction that resulted in the debt owed.”5 1 Telephone Consumer Protection Act of 1991, Pub. L. No. 102-243, 105 Stat. 2394 (1991), codified at 47 U.S.C. § 227 (TCPA). The TCPA amended Title II of the Communications Act of 1934, 47 U.S.C. § 201 et seq. 2 47 U.S.C. § 227(b)(1)(A)(iii). 3 Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, CG Docket No. 02-278, Report and Order, 18 FCC Rcd 14014 (2003). 4 In the Matter of Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991 (“FCC Declaratory Ruling”), 23 F.C.C.R. 559, 23 FCC Rcd. 559, 43 Communications Reg. (P&F) 877, 2008 WL 65485 (F.C.C.) (2008). 5 FCC Declaratory Ruling, 23 F.C.C.R. at 564-65 (¶ 10). 12. The Declaratory Ruling further specifies that a “creditor on whose behalf an autodialed or prerecorded message call is made to a wireless number bears the responsibility for any violation of the Commission’s rules.”6 FACTUAL ALLEGATIONS 13. At all times relevant, Plaintiff is, and at all times mentioned herein was, a “person” as defined by 47 U.S.C. § 153(39). 14. On or around August 2008, Plaintiff applied for and obtained a general- use credit card issued by Kohl’s. Upon information and belief, Plaintiff did not list her then- current cellular telephone number on the application for the credit card. As such, Plaintiff did not give Kohl’s prior express consent to contact her on her then-current cell phone number with an autodialer and/or with a prerecorded or artificial voice during the transaction that gave rise to the debt owed. 15. Beginning in late 2008, Plaintiff received autodialed and/or prerecorded calls on her cell phone from Kohl’s and/or parties operating on Kohl’s behalf. Plaintiff received numerous such calls. These calls continued on a periodic basis from 2008 until early 2013, when the Plaintiff paid off and closed her Kohl’s credit card account. 16. The calls received by Plaintiff were primarily in the form of a pre- recorded message, instructing her to call a designated number to speak with Kohl’s representatives. Upon information and belief, Plaintiff also received calls which were made by an “automated dialer.” 17. In October 2012, Plaintiff changed her cellular phone number and carrier in an attempt to prevent Kohl’s from harassing her with unwanted autodialed and/or prerecorded 6 FCC Declaratory Ruling, 23 F.C.C.R. at 564-65 (¶ 10); accord In the Matter of The Joint Petition Filed by DISH Network, LLC, et al., for Declaratory Ruling Concerning the Telephone Consumer Protection Act (TCPA) Rules, 2013 FCC LEXIS 2057, at *50 (F.C.C. May 9, 2013) (¶ 38). 18. However, soon after this change, Plaintiff began to receive calls from or on behalf of Kohl’s on her new cell phone number. Upon information and belief, Kohl’s or its agents obtained Plaintiff’s new cellular telephone number via one of several techniques commonly referred to as “skip-tracing.” 19. Upon information and belief, Plaintiff's experience is typical of that of other Kohl’s customers, and that Kohl’s maintains a coordinated program of calling customers using an “automatic telephone dialing system” and/or “an artificial or prerecorded voice,” as well as using “skip-tracing” techniques to identify a customer's current cell phone number. This belief is formed, in part, by the fact that another Kohl’s cardholder, Stephanie Sapp, has been subject to the same pattern of persistent automated calls with respect to her Kohl's credit card account. Kohl’s called Ms. Sapp at least once with an autodialer and/or with a prerecorded or artificial voice after she changed her cell phone number in response to Kohl’s repeated, harassing automated calls. 20. Kohl’s is, and at all times mentioned herein was, a “person”, as defined by 47 U.S.C. § 153(39). 21. On information and belief, all telephone contact by Kohl’s to Plaintiff on her cellular telephone occurred via an “automatic telephone dialing system,” as defined by 47 U.S.C. § 227(a)(1), and/or used “an artificial or prerecorded voice” as described in 47 U.S.C. § 227(b)(1)(A). 22. The telephone numbers that Kohl’s called to contact Plaintiff, with an “artificial or prerecorded voice” and/or made by an “automatic telephone dialing system,” were assigned to a cellular telephone service as specified in 47 U.S.C. § 227(b)(1)(A)(iii). 23. Plaintiff did not provide her “prior express consent” allowing Kohl’s to place telephone calls to Plaintiff’s cellular phone utilizing an “artificial or prerecorded voice” or placed by an “automatic telephone dialing system,” within the meaning of 47 U.S.C. § 227(b)(1)(A). Indeed, with respect to the calls Kohl’s or its agents made to Plaintiff’s new cellular number, Plaintiff could not have provided such number to Kohl’s at the time she took out her Kohl’s credit card. 24. Kohl’s telephone calls to Plaintiff’s cellular phone were not “for emergency purposes” as described in 47 U.S.C. § 227(b)(1)(A). 25. Kohl’s telephone calls to Plaintiff’s cellular phone utilizing an “artificial or prerecorded voice” or placed by an “automatic telephone dialing system” for non-emergency purposes and in the absence of Plaintiff’s prior express consent violated 47 U.S.C. § 227(b)(1)(A). 26. Under the TCPA and pursuant to the FCC’s January 2008 Declaratory Ruling, the burden is on Kohl’s to demonstrate that Plaintiff and all class members provided their prior express consent within the meaning of the statute.7 CLASS ACTION ALLEGATIONS 27. Plaintiff brings this action on behalf of herself and on behalf of all other persons similarly situated (hereinafter referred to as “the Class”). 28. Plaintiff proposes the following Class definition, subject to amendment as appropriate: All persons within the United States who, on or after June 2, 2010, received a non-emergency telephone call from or on behalf of Kohl’s to a cellular telephone through the use of an automatic telephone dialing system or an artificial or prerecorded voice and who did not provide the cellular phone number called on any initial application for a Kohl’s credit card. Collectively, all these persons will be referred to as “Class members.” Plaintiff represents, and is a member of, the Class. Excluded from the Class are Kohl’s and any entities in which Kohl’s has a controlling interest; Kohl’s agents and employees; any Judge to whom this action is assigned and any member of such Judge’s staff and immediate family; and claims for personal injury, wrongful death and/or emotional distress. 7 See FCC Declaratory Ruling, 23 F.C.C.R. at 565 (¶ 10). 29. Plaintiff does not know the exact number of members in the Class, but Plaintiff reasonably believes that Class members number at minimum in the tens of thousands. 30. Plaintiffs and all members of the Class have been harmed by the acts of Kohl’s. 31. This Class Action Complaint seeks injunctive relief and money damages. 32. The joinder of all Class members is impracticable due to the size and relatively modest value of each individual claim. The disposition of the claims in a class action will provide substantial benefit to the parties and the Court in avoiding a multiplicity of identical suits. The Class can be identified easily through records maintained by Kohl’s and/or its agents. 33. There are well defined, nearly identical, questions of law and fact affecting all parties. The questions of law and fact involving the class claims predominate over questions which may affect individual Class members. Those common questions of law and fact include, but are not limited to, the following: a. Whether Kohl’s and/or its agents made non-emergency calls to Plaintiff and Class members’ cellular telephones using an automatic telephone dialing system and/or an artificial or prerecorded voice; b. Whether Kohl’s and/or its agents utilized “skip tracing” methods to locate cellular telephone numbers; c. Whether Kohl’s can meet its burden of showing it obtained prior express consent (i.e., consent that is clearly and unmistakably stated), to make such calls; d. Whether Kohl’s conduct was knowing and/or willful; e. Whether Kohl’s is liable for damages, and the amount of such damages; and f. Whether Kohl’s should be enjoined from engaging in such conduct in the future. 34. As a person who received numerous and repeated telephone calls using an automatic telephone dialing system or an artificial or prerecorded voice, without her prior express consent within the meaning of the TCPA, Plaintiff asserts claims that are typical of each Class member. Plaintiff will fairly and adequately represent and protect the interests of the Class, and has no interests which are antagonistic to any member of the Class. 35. Plaintiff has retained counsel experienced in handling class action claims involving violations of federal and state consumer protection statutes, including claims under the TCPA. 36. A class action is the superior method for the fair and efficient adjudication of this controversy. Classwide relief is essential to compel Kohl’s to comply with the TCPA. The interest of Class members in individually controlling the prosecution of separate claims against Kohl’s is small because the statutory damages in typical individual actions for violation of the TCPA are relatively small. Management of these claims is likely to present significantly fewer difficulties than are presented in many class claims because the calls at issue are all automated and the Class members, by definition, did not provide the prior express consent required under the statute to authorize calls to their cellular telephones. Indeed, in the Seventh Circuit, class certification in TCPA actions is “normal.”8 37. Kohl’s has acted on grounds generally applicable to the Class, thereby making final injunctive relief and corresponding declaratory relief with respect to the Class as a whole appropriate. Moreover, on information and belief, Plaintiff alleges that the TCPA violations complained of herein are substantially likely to continue in the future if an injunction is not entered. CAUSES OF ACTION FIRST COUNT KNOWING AND/OR WILLFUL VIOLATIONS OF THE TELEPHONE CONSUMER PROTECTION ACT, 47 U.S.C. § 227 ET SEQ. 38. Plaintiff incorporates by reference the foregoing paragraphs of this Complaint as if fully stated herein. 8 Ira Holtzman, C.P.A. v. Turza, 728 F.3d 682, 684 (7th Cir. 2013). 39. The foregoing acts and omissions of Kohl’s constitute numerous and multiple knowing and/or willful violations of the TCPA, including but not limited to each of the above-cited provisions of 47 U.S.C. § 227 et seq. 40. As a result of Kohl’s knowing and/or willful violations of 47 U.S.C. § 227 et seq., Plaintiff and each member of the Class are entitled to treble damages of up to $1,500.00 for each and every call in violation of the statute, pursuant to 47 U.S.C. § 227(b)(3). 41. Plaintiff and all Class members are also entitled to and do seek injunctive relief prohibiting such conduct violating the TCPA by Kohl’s in the future. Plaintiff and Class members are also entitled to an award of attorneys’ fees and costs. SECOND COUNT VIOLATIONS OF THE TELEPHONE CONSUMER PROTECTION ACT 47 U.S.C. § 227 ET SEQ. 42. Plaintiff incorporates by reference the foregoing paragraphs of this Complaint as if fully set forth herein. 43. The foregoing acts and omissions of Kohl’s constitute numerous and multiple violations of the TCPA, including but not limited to each of the above cited provisions of 47 U.S.C. § 227 et seq. 44. As a result of Kohl’s violations of 47 U.S.C. § 227 et seq., Plaintiff and Class members are entitled to an award of $500.00 in statutory damages for each and every call in violation of the statute, pursuant to 47 U.S.C. § 227(b)(3)(B). 45. Plaintiff and Class members are also entitled to and do seek injunctive relief prohibiting Kohl’s violation of the TCPA in the future. 46. Plaintiff and Class members are also entitled to an award of attorneys’ fees and costs. PRAYER FOR RELIEF WHEREFORE, Plaintiff respectfully requests that the Court grant Plaintiff and all Class members the following relief against Kohl’s: A. Injunctive relief prohibiting such violations of the TCPA by Kohl’s in the B. As a result of Kohl’s willful and/or knowing violations of 47 U.S.C. § 227(b)(1), Plaintiff seeks for herself and each Class member treble damages, as provided by statute, of up to $1,500.00 for each and every call that violated the TCPA; C. As a result of Kohl’s violations of 47 U.S.C. § 227(b)(1), Plaintiff seeks for herself and each Class member $500.00 in statutory damages for each and every call that violated the TCPA; D. An award of reasonable attorneys’ fees and costs to counsel for Plaintiff and the Class; E. An order certifying this action to be a proper class action pursuant to Federal Rule of Civil Procedure 23, establishing an appropriate Class and any Subclasses the Court deems appropriate, finding that Plaintiff are a proper representatives of the Class, and appointing the lawyers and law firms representing Plaintiff as counsel for the Class; F. Such other relief as the Court deems just and proper. DEMAND FOR JURY TRIAL Plaintiff demands a trial by jury of any and all issues in this action so triable. Dated: June 2, 2014 Respectfully submitted, By: /s/ Tamara B. Packard Tamara B. Packard CULLEN WESTON PINES & BACH LLP Lester A. Pines, SBN 1016543 Email: [email protected] Tamara B. Packard, SBN 1023111 Email: [email protected] 122 West Washington Avenue, Suite 900 Madison, WI 53703 Telephone: (866) 443-8661 Facsimile: (608) 251-2883 LIEFF CABRASER HEIMANN & BERNSTEIN, LLP Daniel M. Hutchinson* Email: [email protected] 275 Battery Street, 29th Floor San Francisco, CA 94111-3339 Telephone: 415.956.1000 Facsimile: 415.956.1008 LIEFF CABRASER HEIMANN & BERNSTEIN, LLP Jonathan D. Selbin* Email: [email protected] Douglas I. Cuthbertson* Email: [email protected] 250 Hudson Street, 8th Floor New York, NY 10013 Telephone: (212) 355-9500 Facsimile: (212) 355-9592 MEYER WILSON CO., LPA Matthew R. Wilson Email: [email protected] Michael J. Boyle, Jr. Email: [email protected] 1320 Dublin Road, Ste. 100 Columbus, Ohio 43215 Telephone: (614) 224-6000 Facsimile: (614) 224-6066 Attorneys for Plaintiff Brittany Ineman and the Proposed Class * Applications for Admission to the bar of the Western District of Wisconsin forthcoming.
privacy
H8DuDIcBD5gMZwczqsMR
UNITED STATES DISTRICT COURT DISTRICT OF COLORADO ZACHARIAH ROBERTSON, Individually and on Behalf of All Others Similarly Situated, CASE NO: 1:19-cv-2910 v. COLLECTIVE ACTION (29 U.S.C. § 216(b)) REP PROCESSING, LLC. d/b/a RIMROCK ENERGY PARTNERS COLLECTIVE ACTION COMPLAINT SUMMARY 1. Plaintiff Zachariah Robertson brings this lawsuit to recover unpaid overtime wages and other damages under the Fair Labor Standards Act (“FLSA”) against Defendant REP Processing, LLC d/b/a Rimrock Energy Partners (Rimrock). 2. Robertson and the other workers like him regularly worked for Rimrock in excess of 40 hours each week. 3. But these workers never received overtime for hours worked in excess of 40 hours in a single workweek. 4. Instead of paying overtime as required by the FLSA, Rimrock paid these workers a daily rate with no overtime pay. This collective action seeks to recover the unpaid overtime wages and other damages owed to these workers. JURISDICTION AND VENUE 5. This Court has original subject matter jurisdiction pursuant to 28 U.S.C. § 1331 because this action involves a federal question under the FLSA. 29 U.S.C. § 216(b). 6. Venue is proper in this Court pursuant to 28 U.S.C. § 1391(b)(2) because a substantial portion of the events giving rise to this action occurred in this District. 7. Robertson works for Rimrock in this District in Weld County, Colorado. THE PARTIES 8. Robertson has been performing work for Rimrock as a welding inspector from approximately March 2019 through the present. Throughout his time with Rimrock, he has been paid a day-rate with no overtime compensation. His consent to be a party plaintiff is attached as Exhibit A. 9. Robertson brings this action on behalf of himself and all other similarly situated workers paid by Rimrock’s day-rate system. Rimrock paid each of these workers a flat amount for each day worked and failed to pay them overtime for all hours that they worked in excess of 40 hours in a workweek in accordance with the FLSA. The class of similarly situated workers (“Putative Class Members”) consists of: Current and former inspectors employed by or performing work on behalf of REP Processing, LLC d/b/a Rimrock Energy Partners and paid a day-rate without overtime during the past three years. (the Putative Class Members). 10. Rimrock is a corporation doing business throughout the United States. Rimrock may be served by serving its registered agent for service of process: The Corporation Company, 7700 East Arapahoe Road, Suite 220, Centennial, Colorado 80112. COVERAGE UNDER THE FLSA 11. For at least the past three years, Rimrock has been an employer within the meaning of section 3(d) of the FLSA, 29 U.S.C. § 203(d). 12. For at least the past three years, Rimrock has been part of an enterprise within the meaning of section 3(r) of the FLSA, 29 U.S.C. § 203(r). 13. For at least the past three years, Rimrock has been part of an enterprise engaged in commerce or in the production of goods for commerce within the meaning of section 3(s)(1) of the FLSA, 29 U.S.C. § 203(s)(1), in that said enterprise has and has had employees engaged in commerce or in the production of goods for commerce, or employees handling, selling, or otherwise working - 2 - on goods or materials that have been moved in or produced for commerce by any person and in that said enterprise has had and has an annual gross volume of sales made or business done of not less than $1,000,000 (exclusive of excise taxes at the retail level which are separately stated). 14. For at least the past three years, Robertson and the Putative Class Members were engaged in commerce or in the production of goods for commerce. FACTS 15. Rimrock’s business is to “develop, acquire, and operate midstream [oil and gas] assets in various basins throughout Colorado, Wyoming, New Mexico, Texas, and Oklahoma.”1 One of Rimrock’s larger current public projects is the construction of the Pierce Gas Processing & Gathering facility that processes 200 million cubic feet of gas per day (MMcf/d) t with over 120 miles of gathering pipeline.2 The vast amount of pipeline involved in its projects necessitates the use of welding and pipeline inspectors throughout the construction and production process. 16. Many of these inspectors worked for Rimrock on a day-rate basis and make up the proposed Putative Class. While exact job titles and job duties may differ, these inspectors are subjected to the same or similar illegal pay practices for similar work. Specifically, Rimrock paid these workers a flat sum for each day worked, regardless of the number of hours that they worked that day (or in that workweek) and failed to provide them with overtime pay for hours that they worked in excess of 40 hours in a workweek. 17. For example, Robertson worked for Rimrock starting in March 2019 through the present as a welding inspector. Throughout his time with Rimrock, he was paid on a day-rate basis. 1 http://rimrockenergy.com/about-us/ (Last visited October 10, 2019). 2 http://rimrockenergy.com/assets/ (Last visited October 10, 2019). - 3 - 18. As a welding inspector, Robertson’s primary job duties included inspecting oil and gas pipelines and other welding projects as needed. Robertson worked well in excess of 40 hours each week while employed by Rimrock. 19. The work Robertson performed was an essential part of Rimrock’s core business. 20. These workers carry out the hands-on, day-to-day production work of Rimrock. 21. Workers like Robertson are an integral part of the work Rimrock does. 22. To the extent employees make “decisions,” the decisions do not require the exercise of independent discretion and judgment. 23. Instead, Rimrock employees apply well-established techniques and procedures. The daily report submitted by Robertson to his supervisors is generated and required by Rimrock. Robertson and the other inspectors’ supervisors are Rimrock employees. The assignments and schedules for Robertson and the other inspectors are created and assigned by Rimrock. The timesheets that Robertson and the inspectors submit to be paid are approved and audited by Rimrock. 24. Inspectors are not permitted to deviate from established quality standards. 25. These workers are blue collar. They rely on their hands, physical skills, and energy to perform manual labor in the field. 26. With these job duties, these employees are clearly non-exempt under the FLSA. 27. Rimrock paid Robertson and the Putative Class Members a flat sum for each day worked, regardless of the number of hours that they worked that day (or in that workweek) and failed to provide them with overtime pay for hours that they worked in excess of 40 hours in a workweek. 28. Robertson was paid on a day-rate basis throughout his time with Rimrock. 29. Robertson and the Putative Class Members were not paid a salary. - 4 - 30. Robertson and the Putative Class Members were not guaranteed a predetermined amount above $455.00 per week. 31. Rimrock typically scheduled Robertson to work 10-12 hour shifts, for as many as 6-7 days a week. 32. But Rimrock did not pay Robertson overtime. 33. Robertson and the Class Members worked for Rimrock over the past three years across the United States. 34. As a result of Rimrock’s pay policies, Robertson and the Class Members were denied the overtime pay required by federal law. 35. Rimrock keeps accurate records of the hours, or at least days, its employees work. 36. It also keeps accurate records of the amount of pay these workers receive. 37. Despite knowing the FLSA requirements and that its inspectors regularly worked more than 40 hours in a workweek, Rimrock does not pay them overtime. 38. The Putative Class Members also worked similar hours and were denied overtime as a result of the same illegal pay practice. 39. The Putative Class Members regularly worked in excess of 40 hours each week. 40. Like Robertson, the Putative Class Members were generally scheduled for daily shifts of 12 (or more) hours for weeks at a time. 41. Rimrock did not pay Robertson on a salary basis. 42. Rimrock did not pay the Putative Class Members on a salary basis. 43. Rimrock paid Robertson on a day-rate basis. 44. Rimrock paid the Putative Class Members on a day-rate basis. 45. Rimrock failed to pay Robertson overtime for hours worked in excess of 40 hours in a single workweek. - 5 - 46. Rimrock failed to pay the Putative Class Members overtime for hours worked in excess of 40 hours in a single workweek. FLSA VIOLATIONS 47. Robertson incorporates the preceding paragraphs by reference. 48. As set forth herein, Rimrock violated the FLSA by failing to pay Robertson and the Class Members overtime at 1 and ½ times their regular rate of pay, for hours worked in excess of 40 in a workweek. 29 U.S.C. § 207(a). 49. At all relevant times, Rimrock has been an employer engaged in interstate commerce and/or the production of goods for commerce, within the meaning of the FLSA. 50. Rimrock employed Robertson and each member of the Class. 51. Rimrock’s pay policy denied Robertson and the Class Members overtime compensation at the legal overtime rates required by the FLSA. 52. Rimrock owes Robertson and the Class Members overtime wages equal to 1 and ½ their regular rates for each overtime hour worked during the last three years. 53. Rimrock knew, or showed reckless disregard for whether, its failure to pay overtime violated the FLSA. Its failure to pay overtime to Robertson and the Class is willful. 54. Due to Rimrock’s FLSA violations, Robertson and the Class Members are entitled to recover from Rimrock for their unpaid overtime compensation, liquidated damages, treble damages, reasonable attorney fees, costs, and expenses of this action. 55. The improper pay practices at issue were part of a continuing course of conduct, entitling Robertson and Class Members to recover for all such violations, regardless of the date they occurred. JURY DEMAND 56. Robertson demands a trial by jury. - 6 - RELIEF SOUGHT 57. WHEREFORE, Robertson prays for judgment against Defendant as follows: a) An Order designating the Putative FLSA Class as a collective action and permitting the issuance of a notice pursuant to 29 U.S.C. § 216(b) to all similarly situated individuals with instructions to permit them to assert timely FLSA claims in this action by filing individual Consents to Sue pursuant to 29 U.S.C. § 216(b); b) For an Order appointing Robertson and his counsel to represent the interests of the FLSA Class; c) For an Order finding Defendant liable to Robertson and the Potential Class Members for unpaid overtime owed under the FLSA, as well as liquidated damages in an amount equal to their unpaid compensation; d) For an Order awarding attorneys’ fees, costs, and pre- and post-judgment interest at the highest available rates; and e) For an Order granting such other and further relief as may be necessary and appropriate. Respectfully submitted, By: /s/ Michael A. Josephson Michael A. Josephson State Bar No. 24014780 [email protected] Andrew W. Dunlap State Bar No. 24078444 [email protected] JOSEPHSON DUNLAP 11 Greenway Plaza, Suite 3050 Houston, Texas 77046 713-352-1100 – Telephone 713-352-3300 – Facsimile AND - 7 - Richard J. (Rex) Burch Texas Bar No. 24001807 BRUCKNER BURCH, P.L.L.C. 8 Greenway Plaza, Suite 1500 Houston, Texas 77046 713-877-8788 – Telephone 713-877-8065 – Facsimile [email protected] ATTORNEYS IN CHARGE FOR PLAINTIFF - 8 -
employment & labor
x7RoC4cBD5gMZwczrHw-
IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION 11-CV-7075 JURY DEMANDED MARKUS OWINGS, individually, and on behalf of all others similarly situated, Plaintiffs, v. ESTES EXPRESS LINES, INC., Defendant. ) ) ) ) ) ) ) ) ) ) ) ) COMPLAINT Plaintiff Markus Owings, on behalf of himself and all other persons similarly situated known and unknown, through his attorney, James X. Bormes, for his Complaint against Estes Express Lines, Inc. (“Defendant”), states as follows: NATURE OF PLAINTIFFS’ CLAIMS 1. This lawsuit arises under the Illinois Minimum Wage Law, 820 ILCS 105/1 et seq. (“IMWL”), the Illinois Wage Payment and Collection Act, 820 ILCS 115/1, et seq. (“IWPCA”), and the Fair Labor Standards Act, 29 U.S.C. 201, et seq. (“FLSA”) for Defendant’s failure to pay Plaintiff and other similarly-situated persons all earned overtime pay, and for Defendant’s failure to compensate fully Plaintiff and other similarly-situated persons for all time worked. 2. Defendant provides trucking services within this judicial district. 3. Defendant paid Plaintiff and those similarly situated to him regular time rather than time and a half for work performed in excess of 40 hours and less than 56 hours in a given 7 day work week 4. Plaintiff brings his IMWL overtime claims and IWPCA unpaid wage claims as a class action pursuant to Fed.R.Civ.P. 23. 5. Plaintiff brings his FLSA overtime claim as an individual action THE PARTIES 6. Representative Plaintiff Markus Owings is an individual who was employed as an hourly, non-exempt employee in one of Defendant’s trucking terminals located in Elgin, Illinois from approximately June of 2005 to November of 2010. Plaintiff resides in and is domiciled within this judicial district. 7. Plaintiff was employed by Defendant as an “employee,” as that term is defined by Section 3 of the IMWL, 820 ILCS 105/3, and within Section 2 of the IWPCA, 820 ILCS 115/2 and Section 203 of the FLSA. 8. At all relevant times, Defendant was Plaintiff’s “employer” as that term is defined by Section 3 of the IMWL, 820 ILCS 105/3, and within Section 2 of the IWPCA, 820 ILCS 115/2 and Section 203 of the FLSA. JURISDICTION AND VENUE 9. This Court has original jurisdiction over individual FLSA claims in this action under 29 U.S.C. § 1331. 10. This Court has supplemental jurisdiction over all class claims in this action under 28 U.S.C. § 1367. CLASS ACTION ALLEGATIONS 11. Plaintiff and other employees are similarly situated to one another because their duties consisted primarily of working as spotters in Defendant’s trucking terminals. Plaintiff and other similarly situated employees all shared similar policies, job titles, job descriptions, training, job duties and compensation, amongst other things. 12. Plaintiff and other employees are also similarly situated to one another because Defendant only paid for overtime work at the rate of time and a half only for hours worked in excess of 55 hours in a 7 day work week. 13. With respect to Plaintiff’s IMWL claim, Plaintiff seeks to represent a class that is comprised of and defined as: All individuals who were employed or are currently employed by Defendant, its subsidiaries or affiliated companies, in the state of Illinois as hourly paid, non exempt spotters, or other similarly titled positions, from October 6, 2008 through and including the present (herein the “IMWL Class”). 14. With respect to Plaintiffs IWPCA claim, Plaintiff seeks to represent a class that is comprised of and defined as: All individuals who were employed or are currently employed by Defendant, its subsidiaries or affiliated companies, in the state of Illinois as hourly paid, non exempt spotters, or other similarly titled positions, from August 17, 2002 through and including the present (herein the “IWPCA Class”). 15. Based on information and belief, Defendant employed in excess of 100 spotters at several different terminals located throughout Illinois during the relevant statutory period. 16. This action is being brought as a class action, Fed. R. Civ. P. 23, because the IMWL Class and IWPCA Class are so numerous that joinder of all class members is impracticable. 17. Plaintiff and the IMWL and IWPCA Classes have been equally affected by Defendant’s practice of not properly compensating employees for all time worked. 18. Plaintiff and the IMWL and IWPCA Classes have been equally affected by Defendant’s failure to pay all earned overtime wages to Plaintiff and the class. 19. Furthermore, members of the IMWL and IWPCA Classes still employed by Defendant may be reluctant to raise individual claims for fear of retaliation. 20. The issues involved in this lawsuit present common questions of law and fact; these common questions of law and fact predominate over the variations that may exist between members of the Classes, if any. 21. Plaintiff, the IMWL and IWPCA Classes and Defendant have a commonality of interest in the subject matter and the remedy sought. 22. Plaintiff is able to fairly and adequately represent and protect the interests of the IMWL and IWPCA Classes. Plaintiff's Counsel is competent and experienced in litigating large wage and hour and other employment class actions. 23. If individual actions were required to be brought by each member of the class injured or affected, the result would be a multiplicity of actions, creating a hardship to the IMWL and IWPCA Classes, to the Court, and to Defendant. Accordingly, a class action is an appropriate method for the fair and efficient adjudication of this lawsuit and distribution of the common fund to which the Classes are entitled. 24. The books and records of Defendant are material to Plaintiff’s case as they disclose the overtime hours worked by members of the IWPCA and IMWL Classes and the amounts they were paid for that work. 25. Plaintiff has retained counsel experienced in complex employment litigation and in class action litigation. 26. Plaintiff and his counsel will fairly and adequately protect the interest of both classes. COUNT I Violation of the Illinois Minimum Wage Law (Class Action) 27. Plaintiff hereby realleges and incorporates the above paragraphs of this Complaint, as if fully set forth herein. 28. This Court has original jurisdiction over the matters alleged herein pursuant to 28 U.S.C. § 1332(d) and in the alternative, supplemental jurisdiction over the matters alleged herein pursuant to 28 U.S.C. § 1367. 29. The matters set forth in this Count arise from Defendant's violation of the overtime compensation provisions of the Illinois Minimum Wage Law. 820 ILCS 105/4a. Plaintiff brings this action on his own behalf and on behalf of the IMWL Class pursuant to 820 ILCS 105/12(a). 30. Pursuant to 820 ILCS 105/4(a), for all weeks during which Plaintiff and the IMWL Class worked in excess of forty (40) hours, Plaintiff and the IMWL Class were entitled to be compensated at one and one-half times their regular hourly rate of pay for time worked in excess of forty (40) hours per week. 31. Defendant did not pay Plaintiff and the IMWL Class one and one-half times their regular hourly rate of pay for all time worked in excess of forty (40) hours per week. 32. Defendant violated the Illinois Minimum Wage Law by refusing to compensate Plaintiff and the IMWL Class at one and one-half times their regular hourly rate of pay for all time worked in excess of forty (40) hours per week. 33. Pursuant to 820 ILCS 105/12(a), Plaintiff and the IMWL Class are entitled to recover punitive damages in the amount of two percent (2%) per month of the amount of under payments. WHEREFORE, Plaintiff and the IMWL Class pray for a judgment against Defendant as follows: a. That the Court determine that this action may be maintained as a class action; b. A judgment in the amount of one and one-half times Plaintiff's and the IMWL Class’ regular rate for all time worked in excess of forty (40) hours per week; c. Punitive damages pursuant to the formula set forth in 820 ILCS 105/12(a); d. Reasonable attorney's fees and costs incurred in filing and pursuing this action; and e. Such other and further relief as this Court deems appropriate and just. COUNT II Violation of the Illinois Wage Payment and Collection Act (Class Action) 34. Plaintiff hereby realleges and incorporates the above paragraphs of this Complaint, as if fully set forth herein. 35. This count arises under the IWPCA, 820 ILCS 115/1, et seq. for Defendant’s failure and refusal to pay Plaintiff and the IWPCA Class he represents for all their wages earned. 36. During the course of his employment with Defendant, Plaintiff was not fully compensated for all time worked in certain work weeks. 37. Other IWPCA Class members were similarly not fully compensated for all time worked in certain work weeks. 38. Plaintiff and the IWPCA Class were entitled to be compensated for all time they worked at the rate agreed to by the parties. 39. Defendant’s failure to pay Plaintiff and the IWPCA Class members for all their wages earned, including overtime wages, at the rates agreed to by the parties violated the IWPCA. 40. Plaintiff represents all current and former employees of Defendant who worked as spotters who have not been paid for all their wages earned at the rates agreed to by the parties. WHEREFORE, Plaintiff and the IWPCA Class pray for a judgment against Defendant as follows: a. That the Court determine that this action may be maintained as a class action; b. A judgment in the amount of all back wages due, as provided by the Illinois Wage Payment and Collection Act; c. Prejudgment interest on the back wages in accordance with 820 ILCS 205/2; d. An injunction precluding Defendant from violating the Illinois Wage Payment and Collection Act, 820 ILCS 115/1 et seq.; e. Such other and further relief as this Court deems appropriate and just. COUNT III Violation of the Fair Labor Standards Act (Individual Actions) 41. Plaintiff incorporates by reference all preceding paragraphs. 42. Plaintiff brings Count III as an individual claim for unpaid overtime pursuant to the FLSA. 43. At all times relevant hereto, Defendant was an “enterprise engaged in commerce” within the meaning of Sec. 3(s) of the FLSA, 29 U.S.C. 203 (s). 44. At all times relevant hereto, Defendant was an “employer” within the meaning of Sec. 3(d), 29 U.S.C. 203(d). 45. At all times relevant hereto, Plaintiff was an “employee” as defined by Sec. 3(e) of the FLSA, 29 U.S.C. 203(e). 46. Plaintiff was not paid overtime wages for all hours worked in excess of 40 in a week during the applicable statutory time period in violation of the maximum hours provisions of the FLSA, to wit, 29 U.S.C. 207(a). 47. At all times relevant hereto Defendant’s failure to pay Plaintiff premium pay for all hours worked over 40 in a week was willful in that among other things: a. Defendant knew that the FLSA required it to pay time and one-half for all hours worked over 40 in a week. b. Defendant failed to maintain true and accurate payroll records. 48. As a direct and proximate result thereof, Plaintiff is due unpaid back wages and liquidated damages, pursuant to 29 U.S.C. 216. WHEREFORE, Plaintiff Markus Owings individually prays for judgment against Defendant and in favor of Plaintiff for a sum that will properly, adequately and completely compensate Plaintiff for the nature, extent and duration of their damages, the costs of this action and as follows: MARKUS OWINGS, individually, and on behalf of all others similarly situated, /s/ James X. Bormes Plaintiff's attorney James X. Bormes Law Office of James X. Bormes, P.C. 8 South Michigan Avenue Chicago, IL 60603 312-201-0575 Dated: October 6, 2011
employment & labor
FVbHBIkBRpLueGJZ2_T8
Case No. 18-cv-104 SHAKED LAW GROUP, P.C. Dan Shaked (DS-3331) 44 Court Street, Suite 1217 Brooklyn, NY 11201 Tel. (917) 373-9128 Fax (718) 504-7555 Attorneys for Plaintiff and the Class UNITED STATES DISTRICT COURT EASTERN DISTRICT OF NEW YORK -----------------------------------------------------------X MARY CONNER, Individually and as the representative of a class of similarly situated persons, Plaintiff, CLASS ACTION COMPLAINT - against - POP BAR, LLC, Defendants. -----------------------------------------------------------X INTRODUCTION 1. Plaintiff, Mary Conner (“Plaintiff” or “Conner”), brings this action on behalf of herself and all other persons similarly situated against Pop Bar, LLC (“PopBar” or “Defendant”), and states as follows: 2. Plaintiff is a visually-impaired and legally blind person who requires screen- reading software to read website content using his computer. Plaintiff uses the terms “blind” or “visually-impaired” to refer to all people with visual impairments who meet the legal definition of blindness in that they have a visual acuity with correction of less than or equal to 20 x 200. Some blind people who meet this definition have limited vision; others have no vision. 3. Based on a 2010 U.S. Census Bureau report, approximately 8.1 million people in the United States are visually impaired, including 2.0 million who are blind, and according to 1 the American Foundation for the Blind’s 2015 report, approximately 400,000 visually impaired persons live in the State of New York. 4. Plaintiff brings this civil rights action against PopBar for their failure to design, construct, maintain, and operate their website to be fully accessible to and independently usable by Plaintiff and other blind or visually-impaired persons. Defendant is denying blind and visually- impaired persons throughout the United States with equal access to the goods and services PopBar provides to their non-disabled customers through http//:www.pop-bar.com (hereinafter “pop- bar.com” or “the website”). Defendants’ denial of full and equal access to its website, and therefore denial of its products and services offered, and in conjunction with its physical locations, is a violation of Plaintiff’s rights under the Americans with Disabilities Act (the “ADA”). 5. Pop-bar.com provides to the public a wide array of the goods, services, price specials, employment opportunities, and other programs offered by PopBar. Yet, pop-bar.com contains thousands of access barriers that make it difficult if not impossible for blind and visually- impaired customers to use the website. In fact, the access barriers make it impossible for blind and visually-impaired users to even complete a transaction on the website. Thus, PopBar excludes the blind and visually-impaired from the full and equal participation in the growing Internet economy that is increasingly a fundamental part of the common marketplace and daily living. In the wave of technological advances in recent years, assistive computer technology is becoming an increasingly prominent part of everyday life, allowing blind and visually-impaired persons to fully and independently access a variety of services. 6. The blind have an even greater need than the sighted to shop and conduct transactions online due to the challenges faced in mobility. The lack of an accessible website means that blind people are excluded from experiencing transacting with defendant’s website and from purchasing goods or services from defendant’s website. 2 7. Despite readily available accessible technology, such as the technology in use at other heavily trafficked retail websites, which makes use of alternative text, accessible forms, descriptive links, resizable text and limits the usage of tables and JavaScript, Defendant has chosen to rely on an exclusively visual interface. PopBar’s sighted customers can independently browse, select, and buy online without the assistance of others. However, blind persons must rely on sighted companions to assist them in accessing and purchasing on pop-bar.com. 8. By failing to make the website accessible to blind persons, Defendant is violating basic equal access requirements under both state and federal law. 9. Congress provided a clear and national mandate for the elimination of discrimination against individuals with disabilities when it enacted the ADA. Such discrimination includes barriers to full integration, independent living, and equal opportunity for persons with disabilities, including those barriers created by websites and other public accommodations that are inaccessible to blind and visually impaired persons. Similarly, New York state law requires places of public accommodation to ensure access to goods, services, and facilities by making reasonable accommodations for persons with disabilities. 10. Plaintiff browsed the website intending to learn about the different PopBar flavors and intended to make an online purchase of Hot Chocolate on a Stick on pop-bar.com. However, unless Defendant remedies the numerous access barriers on its website, Plaintiff and Class members will continue to be unable to independently navigate, browse, use, and complete a transaction on pop-bar.com. 11. Because Defendant’s website, pop-bar.com, is not equally accessible to blind and visually-impaired consumers, it violates the ADA. Plaintiff seeks a permanent injunction to cause a change in PopBar’s policies, practices, and procedures so that Defendant’s website will become and remain accessible to blind and visually-impaired consumers. This complaint also 3 seeks compensatory damages to compensate Class members for having been subjected to unlawful discrimination. JURISDICTION AND VENUE 12. This Court has subject matter jurisdiction over this action under 28 U.S.C. § 1331 and 42 U.S.C. § 12181, as Plaintiff’s claims arise under Title III of the ADA, 42 U.S.C. § 12181 et seq., and 28 U.S.C. § 1332, because this is a class action, as defined by 28 U.S.C. § 1332(d)(1)(B), in which a member of the putative class is a citizen of a different state than Defendant, and the amount in controversy exceeds the sum or value of $5,000,000, excluding interest and costs. See 28 U.S.C. § 133(d)(2). 13. This Court also has supplemental jurisdiction over pursuant to 28 U.S.C. § 1367, over Plaintiff’s pendent claims under the New York State Human Rights Law, N.Y. Exec. Law, Article 15 (Executive Law § 290 et seq.) and the New York City Human Rights Law, N.Y.C. Administrative Code § 8-101 et seq. (“City Law”). 14. Venue is proper in this District of New York pursuant to 28 U.S.C. §§ 1391(b)- (c) and 144(a) because Plaintiff resides in this District, Defendant conducts and continues to conduct a substantial and significant amount of business in this District, and a substantial portion of the conduct complained of herein occurred in this District. 15. Defendant is registered to do business in New York State and has been conducting business in New York State, including in this District. Defendant maintains Brick- and-mortar places of accommodation in this District which are subject to personal jurisdiction in this District. Defendant also has been and is committing the acts alleged herein in this District and has been and is violating the rights of consumers in this District and has been and is causing injury to consumers in this District. A substantial part of the act and omissions giving rise to Plaintiff’s claims have occurred in this District. Specifically, Plaintiff attempted to learn about the different 4 PopBar flavors and intended to make an online purchase of Hot Chocolate on a Stick on Defendant’s website, pop-bar.com. PARTIES 16. Plaintiff, is and has been at all relevant times a resident of Queens County, State of New York. 17. Plaintiff is legally blind and a member of a protected class under the ADA, 42 U.S.C. § 12102(l)-(2), the regulations implementing the ADA set forth at 28 CFR §§ 36.101 et seq., the New York State Human Rights Law and the New York City Human Rights Law. Plaintiff, Mary Conner, cannot use a computer without the assistance of screen reader software. Plaintiff, Mary Conner, has been denied the full enjoyment of the facilities, goods and services of pop-bar.com, as well as to the facilities, goods and services of Defendant’s brick and mortar locations, as a result of accessibility barriers on pop-bar.com. 18. Defendant, The Pop Bar, LLC, is a New York Domestic Limited Liability Company with an address at 5 Carmine Street, New York, NY 10014. 19. Defendant owns and operates PopBar Shops (hereinafter, “PopBar Shops” or “Shops”), which are a place of public accommodation. 21. Upon information and belief, PopBar, LLC is the operator and/or owner of www.pop-bar.com. 22. PopBar Shops provide to the public important and enjoyable goods and services such as food and beverage. Defendant also provides to the public a website known as pop-bar.com which provides consumers with access to an array of goods and services offered to the public by the PopBar Shop, including, the ability to view food items, the ability to purchase food items for delivery, to obtain information about the Shop history, location and hours, and to learn about employment opportunities. The inaccessibility of pop-bar.com has deterred Plaintiff 5 from locating the Shop and from learning about the different PopBar flavors and the ability to make an online purchase of Hot Chocolate on a Stick. 23. Defendant’s locations are public accommodations within the definition of Title III of the ADA, 42 U.S.C. § 12181(7). Defendant’s website is a service, privilege, or advantage that is heavily integrated with Defendant’s physical Shops and operates as a gateway thereto. NATURE OF THE CASE 24. The Internet has become a significant source of information, a portal, and a tool for conducting business, doing everyday activities such as shopping, learning, banking, researching, as well as many other activities for sighted, blind and visually-impaired persons alike. 25. The blind access websites by using keyboards in conjunction with screen- reading software which vocalizes visual information on a computer screen. Except for a blind person whose residual vision is still sufficient to use magnification, screen access software provides the only method by which a blind person can independently access the Internet. Unless websites are designed to allow for use in this manner, blind persons are unable to fully access Internet websites and the information, products and services contained therein. 26. For screen-reading software to function, the information on a website must be capable of being rendered into text. If the website content is not capable of being rendered into text, the blind user is unable to access the same content available to sighted users. 27. Blind users of Windows operating system-enabled computers and devises have several screen-reading software programs available to them. Job Access With Speech, otherwise known as “JAWS” is currently the most popular, separately purchase and downloaded screen- reading software program available for blind computer users. 6 28. The international website standards organization, the World Wide Web Consortium, known throughout the world as W3C, has published version 2.0 of the Web Content Accessibility Guidelines (“WCAG 2.0”). WCAG 2.0 are well-established guidelines for making websites accessible to blind and visually-impaired persons. These guidelines are universally followed by most large business entities and government agencies to ensure their websites are accessible. Many Courts have also established WCAG 2.0 as the standard guideline for accessibility. The federal government has also promulgated website accessibility standards under Section 508 of the Rehabilitation Act. These guidelines are readily available via the Internet, so that a business designing a website can easily access them. These guidelines recommend several basic components for making websites accessible, including but not limited to: adding invisible alt-text to graphics, ensuring that all functions can be performed using a keyboard and not just a mouse, ensuring that image maps are accessible, and adding headings so that blind persons can easily navigate the site. Without these very basic components, a website will be inaccessible to a blind person using a screen reader. FACTUAL ALLEGATIONS 29. Defendant, PopBar, operates PopBar Shops which are located throughout New York State and which provide food items. 30. Pop-bar.com is a service and benefit offered by PopBar and PopBar Shops in New York State. Pop-bar.com is owned, controlled and/or operated by PopBar. 31. Pop-bar.com is a commercial website that offers products and services for online sale that are available in the PopBar Shop. The online Shop allows the user to browse menu items, purchase food items, and perform a variety of other functions. 32. Among the features offered by pop-bar.com are the following: 7 (a) learning Shop information including, allowing persons who wish to visit PopBar to learn its location, hours of operation, and phone numbers; (b) an online Shop, allowing customers to purchase food items which can be delivered to the purchaser; and (c) learning about the different products, buzz, events, and about employment opportunities. 33. This case arises out of PopBar’s policy and practice of denying the blind access to pop-bar.com, including the goods and services offered by PopBar Shop through pop-bar.com. Due to PopBar’s failure and refusal to remove access barriers to pop-bar.com, blind individuals have been and are being denied equal access to PopBar Shop, as well as to the numerous goods, services and benefits offered to the public through pop-bar.com. 34. PopBar denies the blind access to goods, services and information made available through pop-bar.com by preventing them from freely navigating pop-bar.com. 35. Pop-bar.com contains access barriers that prevent free and full use by Plaintiff and blind persons using keyboards and screen-reading software. These barriers are pervasive and include, but are not limited to: lack of alt-text on graphics, inaccessible drop-down menus, the lack of navigation links, the lack of adequate prompting and labeling, the denial of keyboard access, empty links that contain no text, redundant links where adjacent links go to the same URL address, and the requirement that transactions be performed solely with a mouse. 36. Alternative text (“Alt-text”) is invisible code embedded beneath a graphical image on a website. Web accessibility requires that alt-text be coded with each picture so that a screen-reader can speak the alternative text while sighted users see the picture. Alt-text does not change the visual presentation except that it appears as a text pop-up when the mouse moves over the picture. There are many important pictures on pop-bar.com that lack a text equivalent. The 8 lack of alt-text on these graphics prevents screen readers from accurately vocalizing a description of the graphics (screen-readers detect and vocalize alt-text to provide a description of the image to a blind computer user). As a result, Plaintiff and blind pop-bar.com customers are unable to determine what is on the website, browse the website or investigate PopBar Shop’s web pages and/or make purchases. 37. Pop-bar.com also lacks prompting information and accommodations necessary to allow blind shoppers who use screen-readers to locate and accurately fill-out online forms. On a shopping site such as pop-bar.com, these forms include search fields to locate food items, fields that specify the number of items desired, and fields used to fill-out personal information, including address and credit card information. Due to lack of adequate labeling, Plaintiff and blind customers cannot make purchases or inquiries as to Defendant’s menu items, gift cards, and locations, nor can they enter their personal identification and financial information with confidence and security. 38. Similarly, pop-bar.com lacks accessible drop-down menus. Drop-down menus allow customers to locate and choose products as well as specify the quantity of certain items. On pop-bar.com, blind customers are not aware if the desired products, such as Hot Chocolate on a Stick, have been added to the shopping cart because the screen-reader does not indicate the type of product or quantity. Therefore, blind customers are essentially prevented from purchasing any items on pop-bar.com. 39. Pop-bar.com also lacks accessible forms. Quantity boxes allow customers to specify the quantity of certain items. On pop-bar.com, blind customers are unable to select specific quantity because the screen-reader does not indicate the function of the box. As a result, blind customers are denied access to the quantity box. Furthermore, Plaintiff is unable to locate the shopping cart because the shopping basket form does not specify the purpose of the shopping 9 cart. As a result, blind customers are denied access to the shopping cart. Consequently, blind customers are unsuccessful in adding products into their shopping carts and are essentially prevented from purchasing items on pop-bar.com. 40. PopBar.com lacks accessible image maps. An image map is a function that combines multiple words and links into one single image. Visual details on this single image highlight different “hot spots” which, when clicked on, allow the user to jump to many different destinations within the website. For an image map to be accessible, it must contain alt-text for the various “hot spots.” The image maps on pop-bar.com’s web pages do not contain adequate alt-text and are therefore inaccessible to Plaintiff and other blind persons attempting to find the Shop’s location, browse the different PopBar flavors or purchase a Hot Chocolate on a Stick. 41. Moreover, the lack of navigation links on Defendant’s website makes attempting to navigate through Pop-bar.com even more time consuming and confusing for Plaintiff and blind consumers. 42. Pop-bar.com requires the use of a mouse to complete a transaction. Yet, it is a fundamental tenet of web accessibility that for a web page to be accessible to Plaintiff and blind people, it must be possible for the user to interact with the page using only the keyboard. Indeed, Plaintiff and blind users cannot use a mouse because manipulating the mouse is a visual activity of moving the mouse pointer from one visual spot on the page to another. Thus, pop-bar.com’s inaccessible design, which requires the use of a mouse to complete a transaction, denies Plaintiff and blind customers the ability to independently navigate and/or make purchases on Pop- bar.com. 43. Due to pop-bar.com’s inaccessibility, Plaintiff and blind customers must in turn spend time, energy, and/or money to make their purchases at a PopBar Shop. Some blind customers may require a driver to get to the Shop or require assistance in navigating the Shop. 10 By contrast, if pop-bar.com was accessible, a blind person could independently investigate products and programs and make purchases and reservations via the Internet as sighted individuals can and do. According to WCAG 2.0 Guideline 2.4.1, a mechanism is necessary to bypass blocks of content that are repeated on multiple webpages because requiring users to extensively tab before reaching the main content is an unacceptable barrier to accessing the website. Plaintiff must tab through every navigation bar option and footer on Defendant’s website in an attempt to reach the desired service. Thus, pop-bar.com’s inaccessible design, which requires the use of a mouse to complete a transaction, denies Plaintiff and blind customers the ability to independently make purchases on pop-bar.com. 44. Pop-bar.com thus contains access barriers which deny the full and equal access to Plaintiff, who would otherwise use pop-bar.com and who would otherwise be able to fully and equally enjoy the benefits and services of PopBar Shop in New York State. 45. Plaintiff, Mary Conner, has made numerous attempts to complete a purchase on pop-bar.com, most recently in November, 2017, but was unable to do so independently because of the many access barriers on Defendant’s website. These access barriers have caused pop-bar.com to be inaccessible to, and not independently usable by, blind and visually-impaired persons. Amongst other access barriers experienced, Plaintiff was unable to learn about the different PopBar flavors or order a Hot Chocolate on a Stick. 46. As described above, Plaintiff has actual knowledge of the fact that Defendant’s website, pop-bar.com, contains access barriers causing the website to be inaccessible, and not independently usable by, blind and visually-impaired persons. 47. These barriers to access have denied Plaintiff full and equal access to, and enjoyment of, the goods, benefits and services of pop-bar.com and the PopBar Shop. 11 48. Defendant engaged in acts of intentional discrimination, including but not limited to the following policies or practices: (a) constructed and maintained a website that is inaccessible to blind class members with knowledge of the discrimination; and/or (b) constructed and maintained a website that is sufficiently intuitive and/or obvious that is inaccessible to blind class members; and/or (c) failed to take actions to correct these access barriers in the face of substantial harm and discrimination to blind class members. 49. Defendant utilizes standards, criteria or methods of administration that have the effect of discriminating or perpetuating the discrimination of others. 50. Because of Defendant’s denial of full and equal access to, and enjoyment of, the goods, benefits and services of pop-bar.com and PopBar Shop, Plaintiff and the class have suffered an injury-in-fact which is concrete and particularized and actual and is a direct result of defendant’s conduct. CLASS ACTION ALLEGATIONS 51. Plaintiff, on behalf of herself and all others similarly situated, seeks certification of the following nationwide class pursuant to Rule 23(a) and 23(b)(2) of the Federal Rules of Civil Procedure: “all legally blind individuals in the United States who have attempted to access Pop-bar.com and as a result have been denied access to the enjoyment of goods and services offered in the PopBar Shop, during the relevant statutory period.” 52. Plaintiff seeks certification of the following New York subclass pursuant to Fed.R.Civ.P. 23(a), 23(b)(2), and, alternatively, 23(b)(3): “all legally blind individuals in New York State who have attempted to access pop-bar.com and as a result have been denied access to 12 the enjoyment of goods and services offered in the PopBar Shop, during the relevant statutory period.” 53. There are hundreds of thousands of visually-impaired persons in New York State. There are approximately 8.1 million people in the United States who are visually- impaired. Id. Thus, the persons in the class are so numerous that joinder of all such persons is impractical and the disposition of their claims in a class action is a benefit to the parties and to the Court. 54. This case arises out of Defendant’s policy and practice of maintaining an inaccessible website denying blind persons access to the goods and services of pop-bar.com and the PopBar Shop. Due to Defendant’s policy and practice of failing to remove access barriers, blind persons have been and are being denied full and equal access to independently browse, select and shop on pop-bar.com and by extension the goods and services offered through Defendant’s website to PopBar Shop. 55. There are common questions of law and fact common to the class, including without limitation, the following: (a) Whether pop-bar.com is a “public accommodation” under the ADA; (b) Whether pop-bar.com is a “place or provider of public accommodation” under the laws of New York; (c) Whether Defendant, through its website, pop-bar.com, denies the full and equal enjoyment of its goods, services, facilities, privileges, advantages, or accommodations to people with visual disabilities in violation of the ADA; and (d) Whether Defendant, through its website, pop-bar.com, denies the full and equal enjoyment of its goods, services, facilities, privileges, advantages, or accommodations to people with visual disabilities in violation of the law of New York. 13 56. The claims of the named Plaintiff are typical of those of the class. The class, similar to the Plaintiff, is severely visually-impaired or otherwise blind, and claims PopBar has violated the ADA, and/or the laws of New York by failing to update or remove access barriers on their website, pop-bar.com, so it can be independently accessible to the class of people who are legally blind. 57. Plaintiff will fairly and adequately represent and protect the interests of the members of the Class because Plaintiff has retained and is represented by counsel competent and experienced in complex class action litigation, and because Plaintiff has no interests antagonistic to the members of the class. Class certification of the claims is appropriate pursuant to Fed. R. Civ. P. 23(b)(2) because Defendant has acted or refused to act on grounds generally applicable to the Class, making appropriate both declaratory and injunctive relief with respect to Plaintiff and the Class as a whole. 58. Alternatively, class certification is appropriate under Fed. R. Civ. P. 23(b)(3) because questions of law and fact common to Class members clearly predominate over questions affecting only individual class members, and because a class action is superior to other available methods for the fair and efficient adjudication of this litigation. 59. Judicial economy will be served by maintenance of this lawsuit as a class action in that it is likely to avoid the burden that would be otherwise placed upon the judicial system by the filing of numerous similar suits by people with visual disabilities throughout the United States. 60. References to Plaintiff shall be deemed to include the named Plaintiff and each member of the class, unless otherwise indicated. FIRST CAUSE OF ACTION (Violation of 42 U.S.C. §§ 12181 et seq. – Title III of the Americans with Disabilities Act) 14 61. Plaintiff repeats, realleges and incorporates by reference the allegations contained in paragraphs 1 through 60 of this Complaint as though set forth at length herein. 62. Title III of the American with Disabilities Act of 1990, 42 U.S.C. § 12182(a) provides that “No individual shall be discriminated against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation by any person who owns, leases (or leases to), or operates a place of public accommodation.” Title III also prohibits an entity from “[u]tilizing standards or criteria or methods of administration that have the effect of discriminating on the basis of disability.” 42 U.S.C. § 12181(b)(2)(D)(I). 63. The PopBar Shop located in New York State is a sales establishment and public accommodation within the definition of 42 U.S.C. §§ 12181(7)(E). Pop-bar.com is a service, privilege or advantage of PopBar Shop. Pop-bar.com is a service that is by and integrated with the Shop. 64. Defendant is subject to Title III of the ADA because it owns and operates the PopBar Shop. 65. Under Title III of the ADA, 42 U.S.C. § 12182(b)(1)(A)(I), it is unlawful discrimination to deny individuals with disabilities or a class of individuals with disabilities the opportunity to participate in or benefit from the goods, services, facilities, privileges, advantages, or accommodations of an entity. 66. Under Title III of the ADA, 42 U.S.C. § 12182(b)(1)(A)(II), it is unlawful discrimination to deny individuals with disabilities or a class of individuals with disabilities an opportunity to participate in or benefit from the goods, services, facilities, privileges, advantages, or accommodation, which is equal to the opportunities afforded to other individuals. 15 67. Specifically, under Title III of the ADA, 42 U.S.C. § 12182(b)(2)(A)(II), unlawful discrimination includes, among other things, “a failure to make reasonable modifications in policies, practices, or procedures, when such modifications are necessary to afford such goods, services, facilities, privileges, advantages, or accommodations to individuals with disabilities, unless the entity can demonstrate that making such modifications would fundamentally alter the nature of such goods, services, facilities, privileges, advantages or accommodations.” 68. In addition, under Title III of the ADA, 42 U.S.C. § 12182(b)(2)(A)(III), unlawful discrimination also includes, among other things, “a failure to take such steps as may be necessary to ensure that no individual with disability is excluded, denied services, segregated or otherwise treated differently than other individuals because of the absence of auxiliary aids and services, unless the entity can demonstrate that taking such steps would fundamentally alter the nature of the good, service, facility, privilege, advantage, or accommodation being offered or would result in an undue burden.” 69. There are readily available, well-established guidelines on the Internet for making websites accessible to the blind and visually-impaired. These guidelines have been followed by other business entities in making their websites accessible, including but not limited to ensuring adequate prompting and accessible alt-text. Incorporating the basic components to make their website accessible would neither fundamentally alter the nature of Defendant’s business nor result in an undue burden to Defendant. 70. The acts alleged herein constitute violations of Title III of the ADA, 42 U.S.C. § 12101 et seq., and the regulations promulgated thereunder. Patrons of PopBar Shop who are blind have been denied full and equal access to pop-bar.com, have not been provided services 16 that are provided to other patrons who are not disabled, and/or have been provided services that are inferior to the services provided to non-disabled patrons. 71. Defendant has failed to take any prompt and equitable steps to remedy its discriminatory conduct. These violations are ongoing. 72. As such, Defendant discriminates, and will continue in the future to discriminate against Plaintiff and members of the proposed class and subclass on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, accommodations and/or opportunities of pop-bar.com and PopBar Shop in violation of Title III of the Americans with Disabilities Act, 42 U.S.C. §§ 12181 et seq. and/or its implementing regulations. 73. Unless the Court enjoins Defendant from continuing to engage in these unlawful practices, Plaintiff and members of the proposed class and subclass will continue to suffer irreparable harm. 74. The actions of Defendant were and are in violation of the ADA, and therefore Plaintiff invokes his statutory right to injunctive relief to remedy the discrimination. 75. Plaintiff is also entitled to reasonable attorneys’ fees and costs. 76. Pursuant to 42 U.S.C. § 12188 and the remedies, procedures, and rights set forth and incorporated therein, Plaintiff prays for judgment as set forth below. SECOND CAUSE OF ACTION (Violation of New York State Human Rights Law, N.Y. Exec. Law Article 15 (Executive Law § 292 et seq.)) 77. Plaintiff repeats, realleges and incorporates by reference the allegations contained in paragraphs 1 through 76 of this Complaint as though set forth at length herein. 78. N.Y. Exec. Law § 296(2)(a) provides that it is “an unlawful discriminatory practice for any person, being the owner, lessee, proprietor, manager, superintendent, agent, or 17 employee of any place of public accommodation . . . because of the . . . disability of any person, directly or indirectly, to refuse, withhold from or deny to such person any of the accommodations, advantages, facilities or privileges thereof.”. 79. The PopBar Shop located in New York State is a sales establishment and public accommodation within the definition of N.Y. Exec. Law § 292(9). Pop-bar.com is a service, privilege or advantage of PopBar Shop. Pop-bar.com is a service that is by and integrated with the Shop. 80. Defendant is subject to the New York Human Rights Law because it owns and operates the PopBar Shop and pop-bar.com. Defendant is a person within the meaning of N.Y. Exec. Law. § 292(1). 81. Defendant is violating N.Y. Exec. Law § 296(2)(a) in refusing to update or remove access barriers to pop-bar.com, causing pop-bar.com and the services integrated with PopBar Shop to be completely inaccessible to the blind. This inaccessibility denies blind patrons the full and equal access to the facilities, goods and services that Defendant makes available to the non-disabled public. 82. Specifically, under N.Y. Exec. Law § unlawful discriminatory practice includes, among other things, “a refusal to make reasonable modifications in policies, practices, or procedures, when such modifications are necessary to afford facilities, privileges, advantages or accommodations to individuals with disabilities, unless such person can demonstrate that making such modifications would fundamentally alter the nature of such facilities, privileges, advantages or accommodations.” 83. In addition, under N.Y. Exec. Law § 296(2)(c)(II), unlawful discriminatory practice also includes, “a refusal to take such steps as may be necessary to ensure that no individual with a disability is excluded or denied services because of the absence of auxiliary 18 aids and services, unless such person can demonstrate that taking such steps would fundamentally alter the nature of the facility, privilege, advantage or accommodation being offered or would result in an undue burden.” 84. There are readily available, well-established guidelines on the Internet for making websites accessible to the blind and visually-impaired. These guidelines have been followed by other business entities in making their website accessible, including but not limited to: adding alt-text to graphics and ensuring that all functions can be performed by using a keyboard. Incorporating the basic components to make their website accessible would neither fundamentally alter the nature of Defendant’s business nor result in an undue burden to Defendant. 85. Defendant’s actions constitute willful intentional discrimination against the class on the basis of a disability in violation of the New York State Human Rights Law, N.Y. Exec. Law § 296(2) in that Defendant has: (a) constructed and maintained a website that is inaccessible to blind class members with knowledge of the discrimination; and/or (b) constructed and maintained a website that is sufficiently intuitive and/or obvious that is inaccessible to blind class members; and/or (c) failed to take actions to correct these access barriers in the face of substantial harm and discrimination to blind class members. 86. Defendant has failed to take any prompt and equitable steps to remedy their discriminatory conduct. These violations are ongoing. 87. As such, Defendant discriminates, and will continue in the future to discriminate against Plaintiff and members of the proposed class and subclass on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, 19 accommodations and/or opportunities of pop-bar.com and PopBar Shop under N.Y. Exec. Law § 296(2) et seq. and/or its implementing regulations. Unless the Court enjoins Defendant from continuing to engage in these unlawful practices, Plaintiff and members of the class will continue to suffer irreparable harm. 88. The actions of Defendant were and are in violation of the New York State Human Rights Law and therefore Plaintiff invokes his right to injunctive relief to remedy the discrimination. 89. Plaintiff is also entitled to compensatory damages, as well as civil penalties and fines pursuant to N.Y. Exec. Law § 297(4)(c) et seq. for each and every offense. 90. Plaintiff is also entitled to reasonable attorneys’ fees and costs. 91. Pursuant to N.Y. Exec. Law § 297 and the remedies, procedures, and rights set forth and incorporated therein, Plaintiff prays for judgment as set forth below. THIRD CAUSE OF ACTION (Violation of New York State Civil Rights Law, NY CLS Civ R, Article 4 (CLS Civ R § 40 et seq.)) 92. Plaintiff repeats, realleges and incorporates by reference the allegations contained in paragraphs 1 through 91 of this Complaint as though set forth at length herein. 93. Plaintiff served notice thereof upon the attorney general as required by N.Y. Civil Rights Law § 41. 94. N.Y. Civil Rights Law § 40 provides that “all persons within the jurisdiction of this state shall be entitled to the full and equal accommodations, advantages, facilities, and privileges of any places of public accommodations, resort or amusement, subject only to the conditions and limitations established by law and applicable alike to all persons. No persons, being the owner, lessee, proprietor, manager, superintendent, agent, or employee of any such 20 place shall directly or indirectly refuse, withhold from, or deny to any person any of the accommodations, advantages, facilities and privileges thereof . . .” 95. N.Y. Civil Rights Law § 40-c(2) provides that “no person because of . . . disability, as such term is defined in section two hundred ninety-two of executive law, be subjected to any discrimination in his or her civil rights, or to any harassment, as defined in section 240.25 of the penal law, in the exercise thereof, by any other person or by any firm, corporation or institution, or by the state or any agency or subdivision.” 96. The PopBar Shop located in New York State is a sales establishment and public accommodation within the definition of N.Y. Civil Rights Law § 40-c(2). Pop-bar.com is a service, privilege or advantage of the PopBar Shop. Pop-bar.com is a service that is by and integrated with the Shop. 97. Defendant is subject to New York Civil Rights Law because it owns and operates PopBar Shop and pop-bar.com. Defendant is a person within the meaning of N.Y. Civil Law § 40-c(2). 98. Defendant is violating N.Y. Civil Rights Law § 40-c(2) in refusing to update or remove access barriers to pop-bar.com, causing pop-bar.com and the services integrated with the PopBar Shop to be completely inaccessible to the blind. This inaccessibility denies blind patrons full and equal access to the facilities, goods and services that Defendant makes available to the non-disabled public. 99. There are readily available, well-established guidelines on the Internet for making websites accessible to the blind and visually-impaired. These guidelines have been followed by other business entities in making their website accessible, including but not limited to: adding alt-text to graphics and ensuring that all functions can be performed by using a keyboard. Incorporating the basic components to make their website accessible would neither 21 fundamentally alter the nature of Defendant’s business nor result in an undue burden to Defendant. 100. In addition, N.Y. Civil Rights Law § 41 states that “any corporation which shall violate any of the provisions of sections forty, forty-a, forty-b or forty two . . . shall for each and every violation thereof be liable to a penalty of not less than one hundred dollars nor more than five hundred dollars, to be recovered by the person aggrieved thereby . . .” 101. Specifically, under N.Y. Civil Rights Law § 40-d, “any person who shall violate any of the provisions of the foregoing section, or subdivision three of section 240.30 or section 240.31 of the penal law, or who shall aid or incite the violation of any of said provisions shall for each and every violation thereof be liable to a penalty of not less than one hundred dollars nor more than five hundred dollars, to be recovered by the person aggrieved thereby in any court of competent jurisdiction in the county in which the defendant shall reside . . .” 102. Defendant has failed to take any prompt and equitable steps to remedy their discriminatory conduct. These violations are ongoing. 103. As such, Defendant discriminates, and will continue in the future to discriminate against Plaintiff and members of the proposed class on the basis of disability are being directly indirectly refused, withheld from, or denied the accommodations, advantages, facilities and privileges thereof in § 40 et seq. and/or its implementing regulations. 104. Plaintiff is entitled to compensatory damages of five hundred dollars per instance, as well as civil penalties and fines pursuant to N.Y. Civil Rights Law § 40 et seq. for each and every offense. FOURTH CAUSE OF ACTION (Violation of New York City Human Rights Law, N.Y.C. Administrative Code § 8-102, et seq.) 22 105. Plaintiff repeats, realleges and incorporates by reference the allegations contained in paragraphs 1 through 104 of this Complaint as though set forth at length herein. 106. N.Y.C. Administrative Code § 8-107(4)(a) provides that “it shall be an unlawful discriminatory practice for any person, being the owner, lessee, proprietor, manager, superintendent, agent or employee of any place or provider of public accommodation, because of . . . disability . . . directly or indirectly, to refuse, withhold from or deny to such person, any of the accommodations, advantages, facilities or privileges thereof.” 107. PopBar Shop located in New York State is a sales establishment and public accommodation within the definition of N.Y.C. Administrative Code § 8-102(9). Pop-bar.com is a service, privilege or advantage of the PopBar Shop. Pop-bar.com is a service that is by and integrated with the Shop. 108. Defendant is subject to City Law because it owns and operates the PopBar Shop and pop-bar.com. Defendant is a person within the meaning of N.Y.C. Administrative Code § 8-102(1). 109. Defendant is violating N.Y.C. Administrative Code § 8-107(4)(a) in refusing to update or remove access barriers to pop-bar.com, causing pop-bar.com and the services integrated with the PopBar Shop to be completely inaccessible to the blind. This inaccessibility denies blind patrons full and equal access to the facilities, goods, and services that Defendant makes available to the non-disabled public. Specifically, Defendant is required to “make reasonable accommodation to the needs of persons with disabilities . . . any person prohibited by the provisions of [§ 8-107 et seq.] from discriminating on the basis of disability shall make reasonable accommodation to enable a person with a disability to . . . enjoy the right or rights in question provided that the disability is known or should have been known by the covered entity.” N.Y.C. Administrative Code § 8-107(15)(a). 23 110. Defendant’s actions constitute willful intentional discrimination against the class on the basis of a disability in violation of the N.Y.C. Administrative Code § 8-107(4)(a) and § 8-107(15)(a) in that Defendant has: (a) constructed and maintained a website that is inaccessible to blind class members with knowledge of the discrimination; and/or (b) constructed and maintained a website that is sufficiently intuitive and/or obvious that is inaccessible to blind class members; and/or (c) failed to take actions to correct these access barriers in the face of substantial harm and discrimination to blind class members. 111. Defendant has failed to take any prompt and equitable steps to remedy their discriminatory conduct. These violations are ongoing. 112. As such, Defendant discriminates, and will continue in the future to discriminate against Plaintiff and members of the proposed class and subclass on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, accommodations and/or opportunities of pop-bar.com and the PopBar Shop under N.Y.C. Administrative Code § 8-107(4)(a) and/or its implementing regulations. Unless the Court enjoins Defendant from continuing to engage in these unlawful practices, Plaintiff and members of the class will continue to suffer irreparable harm. 113. The actions of Defendant were and are in violation of City law and therefore Plaintiff invokes his right to injunctive relief to remedy the discrimination. 114. Plaintiff is also entitled to compensatory damages, as well as civil penalties and fines under N.Y.C. Administrative Code § 8-120(8) and § 8-126(a) for each offense. 115. Plaintiff is also entitled to reasonable attorneys’ fees and costs. 24 116. Pursuant to N.Y.C. Administrative Code § 8-120(8) and § 8-126(a) and the remedies, procedures, and rights set forth and incorporated therein, Plaintiff prays for judgment as set forth below. FIFTH CAUSE OF ACTION (Declaratory Relief) 117. Plaintiff repeats, realleges and incorporates by reference the allegations contained in paragraphs 1 through 116 of this Complaint as though set forth at length herein. 118. An actual controversy has arisen and now exists between the parties in that Plaintiff contends, and is informed and believes that Defendant denies, that pop-bar.com contains access barriers denying blind customers the full and equal access to the goods, services and facilities of pop-bar.com and by extension PopBar Shop, which PopBar owns, operates and/or controls, fails to comply with applicable laws including, but not limited to, Title III of the American with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y. Exec. Law § 296, et seq., and N.Y.C. Administrative Code § 8-107, et seq. prohibiting discrimination against the blind. 119. A judicial declaration is necessary and appropriate at this time in order that each of the parties may know their respective rights and duties and act accordingly. PRAYER FOR RELIEF WHEREFORE, Plaintiff respectfully demands judgment in favor of Plaintiff and the class and against the Defendants as follows: a) A preliminary and permanent injunction to prohibit Defendant from violating the Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y. Exec. Law § 296, et seq., and N.Y.C. Administrative Code § 8-107, et seq., and the laws of New York; b) A preliminary and permanent injunction requiring Defendant to take all the steps necessary to make its website, pop-bar.com, into full compliance with the requirements 25 set forth in the ADA, and its implementing regulations, so that Pop-bar.com is readily accessible to and usable by blind individuals; c) A declaration that Defendant owns, maintains and/or operates its website, pop-bar.com, in a manner which discriminates against the blind and which fails to provide access for persons with disabilities as required by Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y. Exec. Law § 296, et seq., and N.Y.C. Administrative Code § 8-107, et seq., and the laws of New York; d) An order certifying this case as a class action under Fed. R. Civ. P. 23(a) & (b)(2) and/or (b)(3), appointing Plaintiff as Class Representative, and his attorneys as Class Counsel; e) Compensatory damages in an amount to be determined by proof, including all applicable statutory damages and fines, to Plaintiff and the proposed class for violations of their civil rights under New York State Human Rights Law and City Law; f) Plaintiff’s reasonable attorneys’ fees, expenses, and costs of suit as provided by state and federal law; g) For pre- and post-judgment interest to the extent permitted by law; and h) For such other and further relief which this court deems just and proper. Dated: Brooklyn, New York December 14, 2017 SHAKED LAW GROUP, P.C. Attorneys for Plaintiff By:/s/Dan Shaked_______ Dan Shaked (DS-3331) 44 Court St., Suite 1217 Brooklyn, NY 11201 Tel. (917) 373-9128 Fax (718) 504-7555 26
civil rights, immigration, family
eEpuA4kBRpLueGJZg-S4
UNITED STATES DISTRICT COURT FOR THE CENTRAL DISTRICT OF ILLINOIS PEORIA DIVISION 1:20-cv-01206 Case No. EULA SCURLARK, individually and on behalf of a class of similarly situated persons, Plaintiff, v. JURY TRIAL DEMANDED AFNI, INC., Defendant. CLASS ACTION COMPLAINT Now Comes Plaintiff EULA SCURLARK, individually and on behalf of all others similarly situated, by and through undersigned counsel, and brings this Class Action Complaint against AFNI, INC.: I. Parties, Jurisdiction and Venue 1. Plaintiff EULA SCURLARK (“Plaintiff”) is a resident of Grand Prairie, Texas and has filed this civil action pursuant to the Fair Debt Collection Practices Act (“FDCPA”), 15 U.S.C. §1692, et seq. 2. Federal subject matter jurisdiction exists pursuant to 15 U.S.C. § 1692k(d) and 28 U.S.C. §§1331 and 1337. 3. Defendant AFNI, INC. (at times “Defendant”) is incorporated in the State of Illinois, employees persons in the State of Illinois to collect debts and maintains its principal place of business and headquarters in Bloomington, Illinois. Defendant’s agent for service of process is CT Corporation, 208 S, LaSalle St. Suite 814, Chicago, IL 60604. 4. Defendant is a debt collector as defined by Section 1692a(6) of the FDCPA because its principal purpose is the purchase of and collection of consumer debts and routinely uses the United States Postal Service for the collection of consumer debts. 1  5. Venue and personal jurisdiction exist in this District pursuant to U.S.C. §§ 1391(b)-(c) and 1441(a) because Defendant, as a corporation, is deemed to reside in any judicial district in which it is subject to personal jurisdiction at the time the action is commenced. 6. Venue is also proper in this District pursuant to § 1391(b) because Defendant is subject to personal jurisdiction within this District by virtue of the fact that it has conducted significant and continuous debt purchase and collection activities within this jurisdiction, including accepting payments at a Bloomington, Illinois address. II. Allegations Regarding the Subject Collection Notice Dated 2/12/2020 7. In an attempt to collect a purported debt, Defendant sent a letter to Plaintiff dated February 12, 2020 (hereafter the “Collection Notice”). 8. A true and accurate image of the upper portion of Collection Notice is depicted below: 9. When Defendant mailed or caused the Collection Notice to be mailed to Plaintiff, Defendant regarded Plaintiff as being a “consumer” as this term is defined by 15 U.S.C. § 1692a(3) because Defendant regarded her as a “person obligated or allegedly obligated to pay” a debt purportedly owed to “AT&T U-VERSE” (hereafter the “Subject Debt”). 10. The below image is the entire front page of the Collection Notice. 11. Plaintiff disputes that “AT&T U-VERSE” is the actual creditor of the Subject Debt. 3  12. As reflected by the below screen capture taken of a search result from the Illinois Secretary of State’s website search engine, “AT&T U-VERSE” is not a recognized legal entity by the Office if the Illinois Secretary of State: 13. Instead, as reflected by screen captures taken of search results from the Illinois Secretary of State’s website search engine, dozens of entities starting with “AT&T” are listed as a result of typing the words “AT&T”: 4  14. The following search results demonstrate that “AT&T U-VERSE” is not a recognized entity when searching for corporations on the State of Texas’ search engine 15. Although Plaintiff cannot confirm that the amount list for the Subject Debt is completely accurate as the amount may incur improper fees or charges, Plaintiff can confirm that any lawful charges that make up the Subject Debt (subject to a reduction for any improperly added fees or charges) were incurred for personal and household expenses. 16. Because of unforeseeable financial difficulties, Plaintiff was unable to pay the Subject Debt. 17. As depicted in the above image, the upper left former of the Collection Notice contains Defendant’s logo and name, and below Defendant’s name is a rounded below with the heading “WHAT IS MY ACCOUNT INFORMATION?” in bold font (“Account Information Box”). 18. The first line contained within the Account Information Box contains the word “Creditor” and directly next to “Creditor” is “AT&T U-VERSE”. 19. The second line contained within the Account Information Box contains the words “Creditor Account” and directly next to “Creditor Account” are a series of numbers. 20. The third line contained within the Account Information Box contains the words “Afni, Inc. Account” and directly next to “Afni, Inc. Account” are a series of numbers. 21. The fourth line contained within the Account Information Box contains the words “BALANCE DUE” and thereafter an amount of $324.06 is listed. 22. Next to Account Information Box is the body of the Collection Notice and the first paragraph of the body of the Collection Notice states as follows: Your AT&T U-VERSE account has been referred to Afni, Inc. for collection. In an effort to assist you, we are willing to accept $178.23 to resolve your account. Once you pay this discounted amount, your account will be closed and marked as settled in full with Afni, Inc. and AT&T U-VERSE. (Emphasis supplied). 23. Below the above quoted words, the Collection Notice states: ***Discounted Offer: $178.23*** 24. Below the above quoted words, the Collection Notice states: We are committed to helping you resolve your debt. Please contact us. 25. The bottom of the Collection Notice contains a payment stub which instructed “Make payments payable to Afni, Inc.” and listed Defendant’s P.O. Box in Bloomington, Illinois. 26. Below the above quoted words, the Collection Notice recites certain statutory disclosures requited by § 1692g(a) of the FDCPA, and in particular, §§ 1692g(a)(2)-(5). 27. Section 1692g(a)(2) requires debt collectors to identify “the name of the creditor to whom the debt is owed”. 28. Section 1692g(a)(3) requires debt collectors to provide: a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector[.] 29. Section 1692g(a)(4) requires debt collectors to provide: a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector[.] 30. Section 1692g(a)(5) requires debt collectors to provide: a statement that, upon the consumer’s written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor. III. Defendant Violated Sections 1692e, e(2)(A), e(10) and f of the FDCPA 31. Section 1692e of prohibits debt collectors from using “false, deceptive, or misleading representation or means in connection with the collection of any debt”. 32. Section 1692e(2)(A) prohibits “[t]he false representation of - the character, amount, or legal status of any debt.” 33. Section 1692e(10) specifically prohibits “[t]he use of any false representation or deceptive means to collect or attempt to collect any debt or to obtain information concerning a consumer.” 34. Section 1692f of the FDCPA prohibits a debt collector from using “unfair or unconscionable means to collect or attempt to collect any debt.” 35. Plaintiff is an unsophisticated consumer. See, Turner v. J.V.D.B. & Associates, Inc., 330 F.3d 991, 995 (7th Cir. 2003) (holding that "our test for determining whether a debt collector violated § 1692e is objective, turning not on the question of what the debt collector knew but on whether the debt collector's communication would deceive or mislead an unsophisticated, but reasonable, consumer"). 36. When credit reporting takes place, an account is paid “in full” and reported as a payment in full by a credit furnisher or debt collector account. 37. In contrast, a consumer’s payment of a discounted settlement offer is reported by a credit furnisher or debt collector as a settlement for less than the full amount of the debt. This second type of reporting is not a favorable method of reporting the closing of a debt. 38. Defendant’s Collection Notice does not explicitly state that if Plaintiff paid the settlement amount that Defendant would report the debt as “settled in full, for less than the full balance”, which is plausibly how the payment would be reflected to, and by, a credit reporting agency. 39. By stating the effect of a discounted payment will be credit reported as “settled in full,” the Collection Notice falsely and deceptively describes misleading, confusing, contradictory terms, unfair or false terms. 8  40. A common understanding with unsophisticated consumers of the term “settled,” means a payment of less than a full amount of the debt. By using the phrase “settled in full”, the Collection Notice letter violates Sections 1692e, 1692e(2)(A), 1692e(10) and 1692f. A collection letter is materially misleading if it is open to more than one interpretation, one of which is false. 41. The phrase “[o]nce you pay this discounted amount, your account will be closed and marked as settled in full with Afni, Inc. and AT&T U-VERSE” violates Sections 1692e, 1692e(2)(A), 1692e(10) and 1692f because only Defendant could report any settlement of the Subject Debt because AT&T U-VERSE (a non-existent entity) could not credit report the Subject Debt. 42. Further, phrase “[o]nce you pay this discounted amount, your account will be closed and marked as settled in full with Afni, Inc. and AT&T U-VERSE” violates Sections 1692e, 1692e(2)(A), 1692e(10) and 1692f because neither Defendant nor AT&T U-VERSE (a non-existent entity) could not report the payment of portion of the full amount of a debt as “settled in full”. Further the above quoted constitutes a “false, deceptive, or misleading representation or means in connection with the collection of [a] 43. Plaintiff wanted to dispute and verity the amount of the Subject Debt as is her right as afforded §§ 1692g(a)(3) and 1692g(a)(4). Plaintiff, however, was confused as to whether the settlement offer would expire during the time periods listed on the face of the Collection Notice. Plaintiff was also worried that Defendant would not honor or otherwise renew the settlement offer if she attempted to dispute the debt and seek verification. 44. Further, because the Collection Notice did not identify a proper legal entity, pursuant to the rights afforded by § 1692g(a)(5), Plaintiff wanted to learn the correct 9  legal name of the debt collector. Plaintiff, however, was confused as to whether the settlement offer would expire during the time periods listed on the face of the Collection Notice. Plaintiff was also worried that Defendant would not honor or otherwise renew the settlement offer if she attempted to dispute the debt and seek verification. 45. Defendant’s Collection Notice violates Sections 1692e, 1692e(2)(A), 1692e(10) and 1692f by offering of a discounted payment option in Defendant’s initial communication to a consumer before the expiration of the rights afforded to a consumer by §§ 1692g(a)(3), 1692g(a)(4) and 1692g(a)(5). 46. The Collection Notice identified “AT&T U-VERSE” as the creditor. 47. The Collection Notice violated § 1692g(a)(2) by identifying “AT&T U- VERSE”. 48. The Collection Notice does include the phrase “[w]e are not obligated to renew any offers provided” or any similar type disclaim regarding whether the settlement offer would or could be extended or renewed. 49. The Collection Notice violates Sections 1692e, 1692e(2)(A), 1692e(10) and 1692f because it does include any language indicating that a consumer’s invocation of the statutory rights afforded by Sections 1692g(a)(3), 1692g(a)(4) and 1692g(a)(5) would not impact the proposed settlement offer. 50. The Collection Notice violates Sections 1692e, 1692e(2)(A), 1692e(10) and 1692f because it does include any language indicating that a consumer could except the proposed settlement offer after Defendant responded to a consumer’s invocation of any of the rights afforded by Sections 1692g(a)(3), 1692g(a)(4) and 1692g(a)(5). 51. Because of Defendant's false, deceptive, misleading and unfair debt collection practices, Plaintiff has been damaged. 52. The Collection Notice is a template letter. Based upon an analysis of collection activities engaged in by Defendant and lawsuits reviewed in LexMachina and PACER, more that forty persons with addresses located within this Judicial District and more that forty persons with addresses located within the State of Texas were sent the same for Collection Notice. 53. The factual and legal issues related to Defendant mailing of similarly formatted letters are common and typical of the proposed class members. 54. Plaintiff will serve as an adequate class representative and suffers from no unique defenses that would not be otherwise faced by putative class members. 55. Plaintiff is represented by attorneys well acquainted in prosecuting violations of the FDCPA as well as class action litigation. For example, attorney James C. Vlahakis was appointed to the Steering Committee in a nationwide class action against Apple, Inc. See, In Re: Apple Inc. Device Performance Litigation, 18-md-02827 (N.D. Cal. May 15, 2018) (Dkt. Entry no. 99). After extended litigation, the parties proposed a $310 to $500 million dollar settlement to the court which received preliminary on May 15, 2020) (Dkts. 415-16, 420, 429). 56. Further, as an associate and partner of Hinshaw & Culbertson, LLP, a prominent law firm in the defense of the debt collection industry, Mr. Vlahakis defended well over a hundred FDCPA based claims since 1998. 57. Plaintiff’s counsel understand how to approach class-action based settlements. For example, as a former defense attorney, Mr. Vlahakis worked with opposing counsel to present courts with agreed proposed class action settlements. See, e.g., Prater v. Medicredit, Inc., 2014-cv-0159, 2015 U.S. Dist. LEXIS 167215 (E.D. Mo. Dec. 7, 2015) ($6.3 million dollar TCPA based automated dialing system wrong party settlement); Wood v. State Collection Service, Inc., 15-cv-0475 (S.D. Ind. January 29, 11  2016) (granting approval of an FDCPA class action settlement);Long v. Fenton & McGarvey Law Firm, (S.D. Ind. February 23, 2017) (same). 58. Further, Plaintiff’s counsel understand alternative approaches to litigating class actions. For example, after causing an insurer to reverse the denial of insurance coverage in a pair of junk-fax based putative class action against to suburban based mortgagee company, Crown Mortgage Company (“Crown”), see, Irish Sisters, Inc. v. Crown Mortgage Company, 09-CH-10688 (Cook Co.) and Lanciloti Law Office v. Crown Mortgage Company, 09-CH-31582 (Cook Co.) ,Mr. Vlahakis filed a petition for declaratory relief before the Federal Communication Commission (“FCC”) where he obtained favorable declaratory relief for Crown. See, FCC’s Order of October 30, 2014, FCC 14-164, in CG Docket Nos. 02-278 and 05-338.1 59. Plaintiff’s counsel will be responsive to the common defenses raised to oppose certification. For example, Mr. Vlahakis defeated certification efforts in the following cases. See, Jamison v. First Credit Servs., 290 F.R.D. 92 (N.D. Ill. Mar. 28, 2013) (defeating a bid to certify TCPA cell phone based class certification motion); Pesce v. First Credit Servs., 2012 U.S. Dist. LEXIS 188745 (N.D. Ill. June 6, 2012)(decertifying a previously certified TCPA class action). 60. As a prosecutor of FDCPA class actions on behalf of consumers, Mr. Vlahakis obtained a partial reversal of a motion dismissing a proposed FDCPA class action in the case of Preston v. Midland Credit Management, Inc., 948 F.3d 776 (7th Cir. 2020). 61. Lastly, Mr. Vlahakis’ firm has the available resources to provide notice to putative class members and to litigate this case to trial. IV. Causes of Action                                                              1 https://docs.fcc.gov/public/attachments/FCC-14-164A1.pdf+&cd=1&hl=en&ct=clnk&gl=us Count I – The Collection Notice Violates Section1692e of the FDCPA 62. Plaintiff EULA SCURLARK realleges the above paragraphs as though fully set forth herein. 63. The FDCPA prohibits a debt collector using “any false, deceptive, or misleading representation or means in connection with the collection of any debt.” 15 U.S.C. § 1692e. 64. As set forth above, the Collection Notice constitutes a false, deceptive, or misleading representation or means in connection with the collection of the Subject 65. The proposed District based Section 1692e class is defined as follows: All persons with mailing addresses within the State of Illinois and the State of Texas who were mailed the form Collection Notice depicted in this Complaint in an attempt to collect a debt owed where the original creditor was AT&T U-VERSE. 66. Alternatively, if sufficient numerosity does not exist relative to the above proposed class and other equitable factors exist, the proposed Nationwide Section 1692e class is defined as follows: All persons with mailing addresses within the United States who were mailed the form Collection Notice depicted in this Complaint in an attempt to collect a debt owed where the original creditor was AT&T U-VERSE. WHEREFORE, Plaintiff EULA SCURLARK respectfully requests that this Honorable Court: a. declare that the form of the Collection Notice violated Section 1692e; b. award Plaintiff statutory damages of $1,000; c. award class members maximum statutory damages; and d. award costs and reasonable attorney’s fees pursuant to §1692k. Count II – The Collection Notice Violates Section 1692e(2)(A) of the FDCPA 13  67. Plaintiff EULA SCURLARK incorporates realleges the above paragraphs as though fully set forth herein. 68. Section 1692e(2)(A) prohibits “[t]he false representation of - the character, amount, or legal status of any debt.” 69. As set forth above, the Collection Notice constitutes a false representation of the character and/or legal status of the Subject Debt. 70. The proposed District based Section 1692e(2)(A) class is defined as follows: All persons with mailing addresses within the State of Illinois and the State of Texas who were mailed the form Collection Notice depicted in this Complaint in an attempt to collect a debt owed where the original creditor was AT&T U-VERSE. 71. Alternatively, if sufficient numerosity does not exist relative to the above proposed class and other equitable factors exist, the proposed Nationwide Section 1692e class is defined as follows: All persons with mailing addresses within the United States who were mailed the form Collection Notice depicted in this Complaint in an attempt to collect a debt owed where the original creditor was AT&T U-VERSE. WHEREFORE, Plaintiff EULA SCURLARK respectfully requests that this Honorable Court: a. declare that the form of the Collection Notice violated §1692e(2)(A); b. award Plaintiff statutory damages of $1,000; c. award class members maximum statutory damages; and d. award costs and reasonable attorney’s fees pursuant to §1692k. Count III – The Collection Notice Violates Section 1692e(10)(A) of the FDCPA 72. Plaintiff EULA SCURLARK incorporates realleges the above paragraphs as though fully set forth herein. 73. Section 1692e(10) prohibits “[t]he use of any false representation or deceptive means to collect or attempt to collect any debt or to obtain information concerning a consumer.” 74. As set forth above, the Collection Notice constitutes the use of a false representation or deceptive means to collect or attempt to collect the Subject Debt. 75. The proposed District based Section 1692e(10) class is defined as follows: All persons with mailing addresses within the State of Illinois and the State of Texas who were mailed the form Collection Notice depicted in this Complaint in an attempt to collect a debt owed where the original creditor was AT&T U-VERSE. 76. Alternatively, if sufficient numerosity does not exist relative to the above proposed class and other equitable factors exist, the proposed Nationwide Section 1692e(10) class is defined as follows: All persons with mailing addresses within the United States who were mailed the form Collection Notice depicted in this Complaint in an attempt to collect a debt owed where the original creditor was AT&T U-VERSE. WHEREFORE, Plaintiff EULA SCURLARK respectfully requests that this Honorable Court: a. declare that the form of the Collection Notice violated § 1692e(10); b. award Plaintiff statutory damages of $1,000; c. award class members maximum statutory damages; and d. award costs and reasonable attorney’s fees pursuant to §1692k. Count IV – The Collection Notice Violates Section 1692f of the FDCPA 77. Plaintiff EULA SCURLARK incorporates realleges the above paragraphs as though fully set forth herein. 78. Section 1692f of the FDCPA prohibits a debt collector from using “unfair or unconscionable means to collect or attempt to collect any debt.” 15  79. As set forth above, the Collection Notice constitutes an unfair or unconscionable means to collect or attempt to collect the Subject Debt. 80. The proposed District based Section 1692f class is defined as follows: All persons with mailing addresses within the State of Illinois and the State of Texas who were mailed the form Collection Notice depicted in this Complaint in an attempt to collect a debt owed where the original creditor was AT&T U-VERSE. 81. Alternatively, if sufficient numerosity does not exist relative to the above proposed class and other equitable factors exist, the proposed Nationwide Section 1692f class is defined as follows: All persons with mailing addresses within the United States who were mailed the form Collection Notice depicted in this Complaint in an attempt to collect a debt owed where the original creditor was AT&T U-VERSE. WHEREFORE, Plaintiff EULA SCURLARK respectfully requests that this Honorable Court: a. declare that the form of the Collection Notice violated Section 1692f; b. award Plaintiff statutory damages of $1,000; c. award class members maximum statutory damages; and d. award costs and reasonable attorney’s fees pursuant to §1692k. Count V – The Collection Notice Violates Section1692g(a)(2) of the FDCPA 82. Plaintiff EULA SCURLARK realleges the above paragraphs as though fully set forth herein. 83. As set forth above, the Collection Notice violates Section 1692g(a)(2). 84. The proposed District based Section 1692g(a)(2) class is defined as follows: All persons with mailing addresses within the State of Illinois and the State of Texas who were mailed the form Collection Notice depicted in this Complaint in an attempt to collect a debt owed where the original creditor was AT&T U-VERSE. 16  85. Alternatively, if sufficient numerosity does not exist relative to the above proposed class and other equitable factors exist, the proposed Nationwide Section 1692e class is defined as follows: All persons with mailing addresses within the United States who were mailed the form Collection Notice depicted in this Complaint in an attempt to collect a debt owed where the original creditor was AT&T U-VERSE. WHEREFORE, Plaintiff EULA SCURLARK respectfully requests that this Honorable Court: a. declare that the form of the Collection Notice violated Section 1692g(a)(2); b. award Plaintiff statutory damages of $1,000; c. award class members maximum statutory damages; and d. award costs and reasonable attorney’s fees pursuant to §1692k. Plaintiff demands a jury trial Respectfully submitted, on behalf of Plaintiff EULA SCURLARK individually and on behalf of all others similarly situated, Date: 5/30/2020 /s/James C. Vlahakis James Vlahakis SULAIMAN LAW GROUP, LTD. 2500 South Highland Ave., Suite 200 Lombard, IL 60148 (630) 575 - 8181 Email: [email protected] 17 
consumer fraud
MbNVC4cBD5gMZwczl-PA
PELTON & ASSOCIATES PC Brent E. Pelton (BP 1055) [email protected] Taylor B. Graham (TG 9607) [email protected] 111 Broadway, Suite 1503 New York, NY 10006 Telephone: (212) 385-9700 www.peltonlaw.com IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF NEW YORK DONALD LITTLE and TERRENCE JOHNSON, Individually and On Behalf of All Others Similarly Situated, Plaintiffs, COMPLAINT CLASS & COLLECTIVE ACTION COMPLAINT -against- Jury Trial Demanded CARLO LIZZA & SONS PAVING, INC., SHIPS POINT INDUSTRIES LTD., A&B CONTRACTORS LLC and ELIA ALY LIZZA, Jointly and Severally, Defendants. Plaintiffs Donald Little and Terrence Johnson (the “Plaintiffs”), individually and on behalf of all others similarly situated, as class representatives, upon personal knowledge as to themselves and upon information and belief as to other matters, allege as follows: 1 NATURE OF THE ACTION 1. Plaintiffs are former safety flagmen who worked for Defendants on New York City roadways, pursuant to contracts with the New York City Department of Transportation (the “DOT Contracts”). For their work, Plaintiffs were either not paid wages of any kind for hours worked in excess of forty (40) per week or paid at straight-time rates for all hours worked, and were also not paid the prevailing rate of wages or supplemental benefits for their work on public works project including New York City roadways. 2. Plaintiffs bring this action to recover unpaid overtime premium pay owed to them pursuant to both the Fair Labor Standards Act (“FLSA”), 29 U.S.C. §§ 201 et seq. and the New York Labor Law (“NYLL”), §§ 650 et seq. 3. Plaintiffs also seek to recover unpaid prevailing wages, daily overtime and supplemental benefits which they and the members of the putative Class were entitled to receive for work, including weekend and evening work, they performed pursuant to contracts entered into between Defendants and public entities, including but not limited to, the New York City Department of Transportation. 4. Plaintiffs also bring this action for Defendants’ failure to provide proper wage notices and wage statements pursuant to the NYLL and the supporting regulations. 5. Plaintiffs bring their FLSA claim on behalf of themselves and all other similarly situated employees of Defendants and their NYLL claims on behalf of themselves and a Federal Rule of Civil Procedure 23 class of all employees of Defendants working as safety flagpersons and other construction laborers. 2 JURISDICTION AND VENUE 6. This Court has subject matter jurisdiction over this matter pursuant to 28 U.S.C. §§ 1331, 1337, and 1343, and supplemental jurisdiction over Plaintiffs’ state law claims pursuant to 28 U.S.C. § 1367. In addition, the Court has jurisdiction over Plaintiffs’ claims under the FLSA pursuant to 29 U.S.C. § 216(b). 7. Venue is proper in this district pursuant to 28 U.S.C. § 1391 because a substantial part of the events or omissions giving rise to the claim occurred in this district. 8. This Court is empowered to issue a declaratory judgment pursuant to 28 U.S.C. §§ 2201 and 2202. THE PARTIES Plaintiffs: 9. Plaintiff Donald Little (“Little”) was, at all relevant times, an adult individual residing in New York County, New York. 10. Plaintiff Terrence Johnson (“Johnson”) was, at all relevant times, an adult individual residing in New York County, New York and Bronx County, New York. 11. Plaintiffs consent in writing to be parties to this action, pursuant to 29 U.S.C. § 216(b), and their consent forms are attached hereto. Defendants: 12. Upon information and belief, Defendant Carlo Lizza & Sons Paving, Inc. (“Carlo Lizza Paving”) is an active New York corporation with headquarters located at 200 Winding Road, Old Bethpage, NY 11804. 13. Upon information and belief, Defendant A&B Contractors LLC (“A&B”) is an active New York Limited Liability with headquarters located at 1617 Carrie Street, Schenectady, 3 New York 12308. 14. Upon information and belief, Defendant Ships Point Industries Ltd. (“Ships Point Industries” and, collectively with Carlo Lizza Paving and A&B, the “Corporate Defendants”) is an active New York Limited Company with headquarters located at 64 Ships Point Lane, Oyster Bay, New York 11771. 15. At all relevant times, the Corporate Defendants have been and continue to be an employer engaged in interstate commerce and/or the production of goods for commerce within the meaning of the FLSA, 29 U.S.C. §§ 206(a) and 207(a). 16. Upon information and belief, at all relevant times, the Corporate Defendants had gross revenues in excess of $500,000.00. 17. Defendant Elia Aly Lizza (“Lizza”) is listed as the Chief Executive Officer of Carlo Lizza Paving and Ships Point Industries in corporate filings with the New York Department of State, Division of Corporations. 18. Upon information and belief, Defendant Lizza is an owner and operator of Carlo Lizza Paving and Ships Point Industries who sets the companies’ payroll policies, including the unlawful practices complained of herein. Throughout the relevant time period, upon information and belief, Lizza was in charge of determining the companies’ policies with respect to payroll and otherwise running the business of Carlo Lizza Paving and Ships Point Industries. 19. At all relevant times, Defendants employed and/or continue to employ Plaintiffs and each Collective and Class Action Member within the meaning of the FLSA, 29 U.S.C. § 20. The Individual Defendant participated in the day-to-day operations of Carlo Lizza Paving and Ships Point Industries and acted intentionally and maliciously in his direction and 4 control of Plaintiffs and Carlo Lizza Paving and Ships Point Industries’ other similarly situated employees, and is an “employer” pursuant to the NYLL § 2 and the regulations thereunder, and is jointly and severally liable with the Corporate Defendants. 21. All actions and omissions described in this complaint were made by Defendants directly or through their supervisory employees and agents. COLLECTIVE ACTION ALLEGATIONS 22. Pursuant to 29 U.S.C. § 207, Plaintiffs bring their First Cause of Action as a collective action under the FLSA on behalf of themselves and the following collective: All persons employed by Defendants at any time since September 18, 2012 and through the entry of judgment in this case (the “Collective Action Period”) who worked as safety flagpersons and other construction laborers (the “Collective Action Members”). 23. A collective action is appropriate in this circumstance because Plaintiffs and the Collective Action members are similarly situated, in that they were all subjected to Defendants’ illegal policies, including but not limited to, failing to pay overtime premiums for work performed in excess of forty (40) hours each week. As a result of this policy, Plaintiffs and the Collective Action Members did not receive the legally-required overtime premium payments for all hours worked in excess of forty (40) hours per week. 24. Plaintiffs and the Collective Action Members have substantially similar job duties and are paid pursuant to a similar, if not the same, payment structure. 5 CLASS ACTION ALLEGATIONS 25. Pursuant to the NYLL and the New York common law, Plaintiffs bring their Second through Sixth Causes of Action under Rule 23 of the Federal Rules of Civil Procedure on behalf of themselves and the following class: All persons employed by Defendants at any time since September 18, 2009 and through the entry of judgment in this case (the “Class Period”) who worked as safety flagpersons and other construction laborers (the “Class Members”). 26. The Class Members are readily ascertainable. The number and identity of the Class Members are determinable from the records of Defendants. For purposes of notice and other purposes related to this action, their names and addresses are readily available from Defendants. Notice can be provided by means permissible under Rule 23. 27. The Class Members are so numerous that joinder of all members is impracticable. Although the precise number of Class Members is unknown to Plaintiffs, the facts on which the calculation of that number can be based are presently within the sole control of Defendants. 28. Upon information and belief, there are in excess of forty (40) Class Members. 29. Common questions of law and fact exist as to all Class Members and such questions predominate over any questions solely affecting individual Class Members. Such common questions will determine Defendants’ liability to all (or nearly all) Class Members. These common questions include: a. whether Defendants employed Plaintiffs and the Class Members within the meaning of the NYLL; b. whether Defendants failed to keep true and accurate time records for all hours worked by Plaintiffs and the Class Members; c. whether Defendants failed to pay overtime wages to Plaintiffs and the Class Members 6 for all hours worked over forty (40) in a given week; d. whether Defendants breached contracts with local, state and/or federal governmental entities by failing to pay Plaintiffs and the Class Members, who were third-party beneficiaries of such contracts, at New York State and/or New York City prevailing wage rates; e. whether Defendants failed and/or refused to pay Plaintiffs and the Class Members overtime hours at the prevailing wage overtime rates for all hours worked on prevailing wage projects in excess of forty (40) hours per workweek or eight (8) hours per day; f. whether Defendants failed and/or refused to pay Plaintiffs and the Class Members supplemental benefits on prevailing wage jobs as required by the New York City and New York State prevailing wage schedules; g. whether Defendants were unjustly enriched by failing to pay Plaintiffs and the Class Members at prevailing wage rates on prevailing wage jobs; h. whether Defendants failed to provide Plaintiffs and the Class Members with proper wage notices and wage statements; i. whether Defendants’ failure to properly pay Plaintiffs and the Class Members lacked a good faith basis; and j. whether Defendants are liable for all damages claimed hereunder, including but not limited to compensatory damages, liquidated damages, interest, costs and disbursements and attorneys’ fees. 30. Plaintiffs’ claims are typical of the Class Members’ claims. Plaintiffs, like all Class Members, are construction employees who worked for Defendants pursuant to their 7 corporate policies. The Class Representatives, like all Class Members, were, inter alia, not paid overtime wages for all hours worked over forty (40) in a given workweek; not paid prevailing wages, supplemental benefits or daily/weekly overtime prevailing wages for work performed on New York City roadways; were not reimbursed for the purchase of certain necessary clothing items and protective gear; and were not provided with proper wage notice and wage statements. If Defendant is liable to the Class Representatives for the Class claims enumerated in this Complaint, they are also liable to all Class Members. 31. The Class Representatives and their Counsel will fairly and adequately represent the Class. There are no conflicts between Plaintiffs and the Class Members, and the Class Representatives bring this lawsuit out of a desire to help all Class Members, not merely out of a desire to recover their own damages. 32. Plaintiffs’ counsel are experienced class action litigators who are well-prepared to represent the interests of the Class Members. 33. A class action is superior to other available methods for the fair and efficient adjudication of this litigation. Defendants are sophisticated parties with substantial resources. The individual plaintiffs lack the financial resources to vigorously prosecute a lawsuit in federal court against the Corporate Defendant. The individual members of the Class have no interest or capacity to bring separate actions; Plaintiffs are unaware of any other litigation concerning this controversy; it is desirable to concentrate the litigation in one case; and there are no likely difficulties that will arise in managing the class action. 8 STATEMENT OF THE FACTS A. Defendants’ Companies 34. At all relevant times, Defendants Carlo Lizza Paving and Ships Point Industries have been in the asphalt and paving contracting business. Upon information and belief, Carlo Lizza Paving transferred all of its employees and business operations to Ships Point Industries in or around the summer of 2015. While Carlo Lizza Paving remains an active New York Corporation, Ships Point Industries has, upon information and belief, taken over the business of Carlo Lizza Paving, and has continued the operations in the same manner complained of herein. 35. At all relevant times, Defendant A&B has been in the construction contracting business. Upon information and belief, Carlo Lizza Paving subcontracted with A&B to provide safety flagmen on New York City roadways starting in or around the spring of 2014. 36. Upon information and belief, A&B and/or Carlo Lizza Paving entered into contracts as prime and/or sub-contractors that required Plaintiffs and the Class Members to be paid prevailing wages for work performed on New York City roadways. 37. Upon information and belief, Kelvin Quick, the leader of a workforce coalition which staffed Carlo Lizza Paving with many of the flagpersons, and Quick’s partner, Aaron Van Dyke, are co-owners of Defendant A&B. 38. Upon information and belief, A&B is an exclusive subcontractor for Carlo Lizza Paving and Ships Point Industries. 9 B. The Public Works Contracts 39. Upon information and belief, Defendants have entered into certain contracts, as either a subcontractor or prime contractor, with public agencies to provide flagging and other construction work on New York City roadways, or with prime contractors not currently known, to furnish labor, material and equipment to perform work on New York City roadways (the “Public Works Contracts”). 40. Upon information and belief, the Public Works Contracts obligated Defendants to pay Plaintiffs and the Class Members at or above the local prevailing wage rates, including any required supplemental benefits and overtime premiums for hours worked in excess of forty (40) hours per week, eight (8) hours per day, hours worked on Saturday and Sunday and hours worked during the evening. Defendants’ failure to pay Plaintiffs proper prevailing wage rates, supplemental benefits and overtime premiums was a corporate policy that also applied to all of Defendants’ other similarly situated employees. 41. As employees of Defendants who were assigned to work on Defendants’ publicly- financed projects, Plaintiffs and the Class Members were intended third-party beneficiaries of Defendants’ Public Works Contracts. 42. As required by law, a schedule containing the prevailing rates of wages and supplemental benefits (“prevailing wage schedules”) to be paid to the plaintiff Class should have been annexed to and formed a part of the Public Works Contracts. If not annexed to the Public Works Contracts, these schedules were expressly or impliedly incorporated into the contracts as a matter of law and/or public policy. 43. The promise to pay and ensure payment of the prevailing wage and supplemental benefit rate stated in the Public Works Contracts was made for the benefit of all workers 10 furnishing labor on New York City roadways and, as such, the workers furnishing labor on New York City roadways are the beneficiaries of that promise and the contracts entered into between Defendants and government agencies. 44. Upon information and belief, in furtherance of the Public Works Contracts entered into by Defendants, Plaintiffs and other members of the putative Class performed various flagging tasks, including, but not limited to, bolting and connecting beams to form building structures, welding and installing beams to form building floors. 45. Upon information and belief, Plaintiffs should have been paid at the prevailing rate of wages (including supplemental benefits) of: a. July 1, 2010 through June 30, 2011: $37.71 plus $28.70 in supplemental benefits per hour;1 b. July 1, 2011 through June 30, 2012: $38.84 plus $28.70 in supplemental benefits per hour; c. July 1, 2012 through June 30, 2013: $38.99 plus $32.15 in supplemental benefits per hour; d. July 1, 2013 through June 30, 2014: $39.67 plus $33.55 in supplemental benefits per hour; e. July 1, 2014 through June 30, 2015: $40.32 plus $35.15 in supplemental benefits per hour; f. July 1, 2015 through June 30, 2016: $40.98 plus $36.92 in supplemental benefits per hour; 1 The rates listed below are those of a “Paver & Roadbuilder - Laborer” from the Office of the Comptroller, City of New York’s § 220 Prevailing Wage Schedules. 11 C. Plaintiffs’ Work for Defendants 46. At all relevant times, Plaintiffs performed safety flagging services for Defendants in New York City. 47. Plaintiff Little worked for Defendants as a safety flagman on New York City roadways from in or around May 2012 through in or around May 2014 and again from in or around March 2015 through in or around August 7, 2015 (the “Little Employment Period”). 48. Due to the seasonal nature of his work, Little typically did not work December, January and February of each year. 49. Plaintiff Little’s duties included setting up orange barrels around the areas in which milling work was being performed, steering all traffic through detours, and sweeping the ground to ensure that pedestrians walked on a smooth surface. 50. From in or around May 2012 through in or around November or December 2013, Plaintiff Little worked approximately twelve (12) hours per day five (5) days per week, Monday to Friday, for a total of approximately fifty-five to sixty (55-60) hours per week. Although he was scheduled to work from 8:00 pm to 4:00 am for work done in Manhattan and 7:00 am to 3:30 pm for work done in the Bronx, Brooklyn, and Queens, Plaintiff Little was required to stay on the job site until the work was finished. From in or around November or December 2013 through in or around March 2014, Plaintiff Little typically worked eight to ten (8-10) hours per day five (5) days per week for a total of approximately forty-eight to fifty (48-50) hours per week. For a period of approximately two (2) months in March and April 2014, Plaintiff Little typically worked eight (8) hours per day, five (5) days per week, for a total of approximately forty (40) hours per week. In approximately May or June 2014, Plaintiff Little left the company briefly and returned in or around March 2015. From in or around March 2015 through in or 12 around July 2015, Plaintiff Little typically worked a night shift in Manhattan from 8:00 pm to 4:00 am followed by a day shift in Queens from approximately 7:00 am to between 3:30 pm and 5:00 pm, plus two (2) or three (3) additional single shifts if he was able to join another crew, for a total of approximately forty-eight to fifty-six (48-56) hours per week. From in or around July 2015 through the end of the Little Employment Period, Plaintiff Little worked eight (8) hours per day five (5) days per week for a total of approximately forty (40) hours per week. 51. From the start of the Little Employment Period to in or around March 2015, Plaintiff Little received thirty dollars ($30.00) per hour plus thirty-two dollars ($32.00) per hour for a health annuity. In approximately March 2015, Plaintiff Little and Carlo Lizza Paving’s other safety flagmen were subcontracted to Defendant A&B. From in or around March 2015 through the end of the Little Employment Period, Plaintiff Little was paid twenty dollars ($20.00) per hour with no health annuity. On one occasion, Plaintiff Little received a check for fifteen dollars ($15.00) per hour. Throughout the Little Employment Period, Plaintiff Little did not receive correct supplemental benefits for his work on New York City roadways, nor was he paid the prevailing wage in effect at that time. 52. For approximately twenty-five (25) days in the fall of 2013, Plaintiff Little performed flagging work on First Avenue from 79th Street to 125th Street (the “First Avenue Project”). Although he typically worked approximately forty-five (45) hours per week on the First Avenue Project, including five (5) hours of nighttime work, pursuant to a special contract with the City, he was only paid for thirty-two (32) hours at his regular hourly rate of thirty dollars ($30.00) per hour and four (4) hours of overtime based on his regular hourly rate. When he complained to Defendant Lizza that he was not being paid pursuant to the city contract, Lizza responded by telling him that he “shouldn’t be complaining” because the company was paying 13 him thirty-two dollars ($32.00) per hour for his health annuity. 53. From in or around the beginning of the Little Employment Period to in or around March 2015, Plaintiff Little was paid for eight (8) hours of work per day, regardless of the number of hours that he actually worked. He did not receive wages of any kind for hours worked in excess of forty (40) per week. From in or around March 2015 through the end of the Little Employment Period, Plaintiff Little received his regular hourly rate for all hours worked, including hours worked in excess of forty (40) hours per week. Throughout his employment period, Little typically did not receive overtime premiums of one and one-half (1.5) times his hourly rate for hours worked in excess of forty (40) hours per week. 54. Throughout the Little Employment Period, Plaintiff Little received his wages entirely in check. From in or around March 2015 through the end of the Little Employment Period, Plaintiff Little occasionally received two (2) checks each week from Defendant A&B, one for forty (40) hours of work and one for hours worked in excess of forty (40) during the same work week. 55. On several occasions, Plaintiff Little complained to Defendant Lizza that he was not receiving proper overtime pay or prevailing wages. Lizza would typically respond by telling Little that “[Little’s] guy made a deal with my guy,” referencing an alleged deal between former workforce coalition head Jesus Torres and Defendant Lizza to pay safety flagmen thirty dollars ($30.00) per hour plus a thirty-two dollar ($32.00) health annuity. 56. On several occasions in 2015, Plaintiff Little complained to Quick and Van Dyke that he was not receiving proper overtime pay or prevailing wages. Quick and Van Dyke responded by telling Plaintiff Little that he could “find another job.” 57. Upon information and belief, Defendant Lizza paid Defendant A&B thirty dollars 14 ($30.00) per safety flagman subcontracted out from Carlo Lizza Paving. On at least one occasion, when Plaintiff Little complained to Quick and Van Dyke that his pay had dropped to twenty dollars ($20.00) per hour, they informed him that they “were only getting thirty dollars ($30.00) per man from Lizza” and couldn’t afford to pay him the full thirty dollars ($30.00) per 58. Throughout the Little Employment Period, Plaintiff Little was rarely, if ever, able to take a thirty (30) minute uninterrupted break because he was not permitted to leave his flagging post. 59. Defendants kept track of the hours the Plaintiff Little worked by requiring Plaintiff Little to record his arrival and departure times on a sign-in sheet maintained by the assistant foreman. Although Plaintiff Little typically accurately recorded their hours on the sign- in sheet, he was not properly compensated for all hours that he worked. 60. Plaintiff Johnson worked for Carlo Lizza Paving as a safety flagman on New York City roadways from in or around March 2011 through in or around the spring of 2013 (the “Johnson Employment Period”). 61. Due to the seasonal nature of his work, he typically did not work in December, January and February of each year. 62. Plaintiff Johnson’s duties included closing off city blocks with barrels, walking alongside machines on city streets to ensure that they moved safely from one side of the street to the other, directing traffic and ensuring safe crossing for pedestrians. 63. Throughout the Johnson Employment Period, Plaintiff Johnson typically worked eight to twelve (8-12) hours per day five (5) days per week from Monday through Friday, for a total of approximately forty-five to fifty (45-50) hours per week. Plaintiff Johnson typically 15 worked from 7:00 am to between 3:30 pm and 5:00 pm when he worked a day shift and from 7:00 pm to between 7:00 am and 9:00 am, and sometimes as late as 10:00 am, when he worked a night shift. 64. For his work, Plaintiff Johnson was paid thirty dollars ($30.00) per hour. Plaintiff Johnson did not receive correct supplemental benefits for his work on New York City roadways, nor was he paid the prevailing wage in effect at that time. 65. Throughout his employment, Plaintiff Johnson did not receive wages of any kind for hours worked in excess of forty (40) per week, much less overtime premiums of one and one- half (1.5) times his hourly rate, for hours worked in excess of forty (40) hours per week. 66. For the duration of his employment, Plaintiff Johnson received his payment entirely in check. 67. Throughout the Johnson Employment Period, Plaintiff Johnson was rarely, if ever, able to take a thirty (30) minute uninterrupted break because he was not permitted to leave his corner. 68. Upon information and belief, Aaron Van Dyke and Kelvin Quick owned and operated “Quickworks,” a company that posted “no parking” signs for Carlo Lizza Paving before Carlo Lizza Paving started milling work on certain roads. Upon information and belief, Quickworks paid certain safety flagpersons twenty-five dollars ($25.00) per hour entirely in cash. Plaintiff Little has spoken to several flaggers who claim that Quick and Van Dyke would deduct two hundred and fifty dollars ($250.00) from their payment each week for “taxes” after Defendant Aly Lizza paid Defendant A&B. Upon information and belief, Quick and Van Dyke would also deduct one (1) hour of pay per day from the cash that the flaggers received for coalition dues. 16 69. At all relevant times, Plaintiffs and the Class Members were employed by Defendants within the meaning of the NYLL, §§ 2 and 651. 70. Defendants’ failure to pay overtime premiums of one and one-half (1.5) times the regularly hourly rate for hours worked in excess of forty (40) per week was a corporate policy that applied to all safety flagpersons other construction employees employed by Defendants. 71. Upon information and belief, during the period of time for which Plaintiffs and the members of the putative Class performed work on New York City roadways, Defendants failed to ensure payment of the correct prevailing rate of wages and supplemental benefits to which Plaintiffs and other members of the putative Class were entitled. 72. Notwithstanding the fact that Plaintiffs and other members of the putative Class sometimes worked in excess of eight (8) hours in a day and/or more than forty (40) hours in a week, Defendants failed to pay these individuals daily overtime or the prevailing wages and supplemental benefits required by applicable prevailing wage schedules. 73. Defendants failed to provide Plaintiffs and their other similarly situated employees with proper wage notices at the time of hire or on February 1 of each year or proper wage statement(s) with every payment of wages or accurate wage statements pursuant to the NYLL. 17 FIRST CAUSE OF ACTION FAIR LABOR STANDARDS ACT – UNPAID OVERTIME 74. Plaintiffs, on behalf of themselves and the Collective Action Members, repeat and reallege each and every allegation of the preceding paragraphs hereof with the same force and effect as though fully set forth herein. 75. The overtime wage provisions set forth in the FLSA, 29 U.S.C. §§ 201 et seq., and the supporting federal regulations, apply to Defendants and protect Plaintiffs and the Collective Action Members. 76. Defendants have failed to pay Plaintiffs and the Collective Action Members at the correct overtime wages for all of the hours they worked in excess of forty (40) hours in a workweek. 77. As a result of Defendants’ violations of the FLSA, Plaintiffs and the Collective Action Members have been deprived of overtime compensation and other wages in amounts to be determined at trial, and are entitled to recovery of such amounts, liquidated damages, prejudgment interest, attorneys’ fees, costs, and other compensation pursuant to 29 U.S.C. §§ 201 et seq. 78. Defendants’ unlawful conduct, as described in this Class and Collective Action Complaint, has been willful and intentional. Defendants were aware or should have been aware that the practices described in this Class and Collective Action Complaint were unlawful. Defendants have not made a good faith effort to comply with the FLSA with respect to the compensation of Plaintiffs and the Collective Action Members. 79. Because Defendants’ violations of the FLSA have been willful, a three-year statute of limitations applies, pursuant to 29 U.S.C. §§ 201 et seq. 18 SECOND CAUSE OF ACTION NEW YORK LABOR LAW – UNPAID OVERTIME 80. Plaintiffs, on behalf of themselves and the Class Members, repeat and reallege each and every allegation of the preceding paragraphs hereof with the same force and effect as though fully set forth herein. 81. The overtime wage provisions of Article 19 of the NYLL and its supporting regulations apply to Defendants, and protect Plaintiffs and the Class Members. 82. Defendants have failed to pay Plaintiffs and the Class Members the proper overtime wages to which they are entitled under the NYLL and the supporting New York State Department of Labor Regulations. 83. Defendants failed to pay Plaintiffs and the Class Members one and one-half (1.5) times their regular hourly rate for all hours worked in excess of forty (40) per workweek. 84. Through its knowing or intentional failure to pay Plaintiffs and the Class Members overtime wages for hours worked in excess of forty (40) per week, Defendants have willfully violated the NYLL, Article 19, §§ 650 et seq., and the supporting New York State Department of Labor regulations. 85. Due to Defendants’ violations of the NYLL, Plaintiffs and the Class Members are entitled to recover from Defendants their unpaid overtime wages, liquidated damages as provided for by the NYLL, reasonable attorneys’ fees and costs of the action, and pre-judgment and post-judgment interest. 19 THIRD CAUSE OF ACTION BREACH OF CONTRACT 86. Plaintiffs, on behalf of themselves and the Class Members, repeat and reallege each and every allegation of the preceding paragraphs hereof with the same force and effect as though fully set forth herein. 87. Upon information and belief, the Public Works Contracts entered into by Defendants contained schedules of the prevailing rates of wages and supplemental benefits to be paid to Plaintiffs and the employees performing work pursuant to such contracts. 88. Those prevailing rates of wages and supplemental benefits were made part of the Public Works Contracts for the benefit of the Plaintiffs and the other employees performing work pursuant to such contracts. In the event that the contracts or agreements entered into failed to explicitly contain prevailing wage schedules, the prevailing wage requirements were supplemented as a matter of law, requiring Defendants to pay the Plaintiffs and Class Members prevailing wages, daily/weekly overtime and supplemental benefits for all work performed. 89. Defendants’ failure to pay Plaintiffs at the correct prevailing wage rates for straight time, overtime, and supplemental benefits for work performed on Public Works Projects constituted a material breach of the contracts entered into directly or indirectly between Defendants and certain public entities. 90. As a result of Defendants’ failure to pay Plaintiffs at prevailing wage rates, they are entitled to relief from Defendants for breach of contract under New York common law of contracts. 20 FOURTH CAUSE OF ACTION UNJUST ENRICHMENT & QUANTUM MERUIT (Pled In The Alternative) 91. Plaintiffs, on behalf of themselves and the Class Members, repeat and reallege each and every allegation of the preceding paragraphs hereof with the same force and effect as though fully set forth herein. 92. Based on Defendants’ failure to pay Plaintiffs the appropriate prevailing wage rates, Defendants were unjustly enriched at the expense of Plaintiffs. 93. Equity and good conscience require that Defendants pay restitution to Plaintiffs. 94. Upon information and belief, when Defendants entered into the contract, they agreed to pay the required prevailing wages, overtime, shift-differential and holiday premiums, and supplemental benefit rates of pay to Plaintiffs and other employees who performed work pursuant to the contracts. 95. Plaintiffs provided valuable services to Defendants performing prevailing wage jobs for which Plaintiffs expected compensation. Defendants knowingly accepted such services yet failed to pay Plaintiffs the reasonable value of such services as defined by the New York State and New York City prevailing wage schedules. 96. As a result of Defendants’ failure to pay Plaintiffs at prevailing wage rates on prevailing wage jobs and Defendants’ corresponding unjust enrichment, Plaintiffs are entitled to relief from Defendants under New York’s common law of unjust enrichment. 97. As a result of Defendants’ failure to pay Plaintiffs the reasonable value of the valuable services they rendered, Plaintiffs are entitled to relief from Defendants under New York’s common law of quantum meruit. 21 FIFTH CAUSE OF ACTION NEW YORK LABOR LAW –WAGE NOTICE VIOLATIONS 98. Plaintiffs, on behalf of themselves and the Class Members, repeat and reallege each and every allegation of the preceding paragraphs hereof with the same force and effect as though fully set forth herein. 99. At all relevant times, Defendants employed and/or continue to employ Plaintiffs and each Class Member within the meaning of the NYLL, §§ 2 and 651. 100. Defendants have willfully failed to supply Plaintiffs and the Class Members notice as required by Article 6, § 195, on the date of hire and February 1 of each year, in English or in the language identified by Plaintiffs and the Class Members as their primary language, containing Plaintiffs’ and Class Members’ rate or rates of pay and basis thereof, whether paid by the hour, shift, day, week, salary, piece, commission, or other; hourly rate or rates of pay and overtime rate or rates of pay if applicable; the regular pay day designated by the employer in accordance with NYLL, Article 6, § 191; the name of the employer; or any “doing business as” names used by the employer; the physical address of the employer’s main office or principal place of business, and a mailing address if different; the telephone number of the employer; plus such other information as the commissioner deems material and necessary. 101. Due to Defendants’ violations of the NYLL, Plaintiffs and the Class Members are entitled to recover from Defendants fifty dollars ($50.00) per employee for each workweek that the violations occurred or continue to occur, or a total of twenty-five hundred dollars ($2,500.00) per employee, as provided for by NYLL, Article 6, §§ 190 et seq., reasonable attorneys’ fees, costs, pre-judgment and post-judgment interest, and injunctive and declaratory relief. 22 SIXTH CAUSE OF ACTION NEW YORK LABOR LAW – WAGE STATEMENT VIOLATIONS 102. Plaintiffs, on behalf of themselves and the Class Members, repeat and reallege each and every allegation of the preceding paragraphs hereof with the same force and effect as though fully set forth herein. 103. Defendants have willfully failed to supply Plaintiffs and Class Members with an accurate statement of wages as required by NYLL, Article 6, § 195, containing Plaintiffs’ overtime rate or rates of pay if applicable; and an accurate count of the number of hours worked, including overtime hours worked if applicable. 104. Due to Defendants’ violations of the NYLL, Plaintiffs and the Class Members are entitled to recover from Defendants one hundred dollars ($100.00) per employee for each workweek that the violations occurred or continue to occur, or a total of twenty-five hundred dollars ($2,500) per employee, as provided for by NYLL, Article 6, §§ 190 et seq., liquidated damages as provided for by the NYLL, reasonable attorneys’ fees, costs, pre-judgment and post- judgment interest, and injunctive and declaratory relief. PRAYER FOR RELIEF WHEREFORE, Plaintiffs, on behalf of themselves and the Collective Action Members and Class Members, respectfully request that this Court grant the following relief: (a) Designation of this action as a collective action on behalf of the Collective Action Members and ordering the prompt issuance of notice pursuant to 29 U.S.C. § 216(b) to all similarly situated members of an FLSA Opt-In Class, apprising them of the pendency of this action, permitting them to assert timely FLSA claims in this action by filing individual Consents to Sue pursuant to 29 U.S.C. § 216(b) and appointing Plaintiffs and their counsel to represent the Collective Action Members; (b) Certification of this action as a class action pursuant to Fed. R. Civ. P. 23(b)(2) and (3) on behalf of the Class, appointing Plaintiffs and their counsel to represent the Class and ordering appropriate monetary, equitable and injunctive relief to 23 remedy Defendants’ violation of the common law and New York State law; (c) An order tolling the statute of limitations; (d) A declaratory judgment that the practices complained of herein are unlawful under the FLSA, NYLL and New York Common Law; (e) An injunction against Defendants and their officers, agents, successors, employees, representatives and any and all persons acting in concert with Defendants, as provided by law, from engaging in each of the unlawful practices, policies and patterns set forth herein; (f) An award of compensatory damages as a result of the Defendants’ willful failure to pay overtime compensation pursuant to the FLSA, NYLL, and supporting regulations; (g) An award of liquidated and/or punitive damages as a result of the Defendants’ willful failure to pay overtime compensation pursuant to the FLSA, NYLL and supporting regulations; (h) Fifty dollars ($50.00) per Plaintiff and each Class Member for each workweek that the violations of the wage notice provision of the NYLL, Article 6 § 195 occurred or continue to occur, or a total of twenty-five hundred dollars ($2,500) per Plaintiff and each of the NYLL Class Members as provided for by NYLL, Article 6 § 198(1-b); (i) One Hundred dollars ($100.00) per Plaintiff and each Class Member for each workweek that the violations of the wage statement provision of the NYLL, Article 6 § 195 occurred or continue to occur, or a total of twenty-five hundred dollars ($2,500.00) per Plaintiff and each Class Member as provided for by NYLL, Article 6 § 198(1-d); (j) An award of monetary damages to be proven at trial for all unpaid prevailing wages, daily/weekly overtime and supplemental benefits owed to Plaintiffs and the Class; (k) An award of prejudgment and post judgment interest; (l) An award of costs and expenses of this action together with reasonable attorneys’ and expert fees; and (m) Such other and further relief as this Court deems just and proper. 24
employment & labor
L_RZE4cBD5gMZwczLHIq
COHN LIFLAND PEARLMAN HERRMANN & KNOPF LLP PETER S. PEARLMAN Park 80 West - Plaza One 250 Pehle Avenue - Suite 401 Saddle Brook, NJ 07663 Tel.: (201) 845-9600 [email protected] Attorneys for Plaintiff [Additional Counsel listed on signature page.] UNITED STATES DISTRICT COURT DISTRICT OF NEW JERSEY BRIAN BAAR, Individually and on Behalf of All Others Similarly Situated, Plaintiff, v. CLASS ACTION COMPLAINT DEMAND FOR JURY TRIAL JAGUAR LAND ROVER NORTH AMERICA, LLC and JAGUAR LAND ROVER LIMITED, Defendants. Plaintiff Brian Baar (“Plaintiff”), residing at 1892 Chalcedony St., San Diego, California, individually and on behalf of a class of all those similarly situated, brings this class action for treble damages and injunctive relief against Jaguar Land Rover North America, LLC (“JLR”) and Jaguar Land Rover Limited (collectively, “Defendants”) for violations of the Sherman Antitrust Act (“Sherman Act”), the Clayton Antitrust Act (“Clayton Act”) and the laws of the several states identified herein. Based on counsel’s investigation, research and review of publicly available documents, on Plaintiff’s personal knowledge, and upon information and belief, Plaintiff alleges as follows: INTRODUCTION 1. This is an antitrust, state competition law and unjust enrichment class action against Defendants arising out of the implementation and enforcement of an unlawful anticompetitive agreement, which prohibits purchasers (“Purchasers”) of new JLR motor vehicles (“JLR Vehicles”) from exporting their JLR Vehicles outside of the United States for resale for up to one year from the date of delivery (the “JLR No-Export Policy”). 2. Under the JLR No-Export Policy, Purchasers are required to sign No-Export Agreements, which are virtually identical among JLR’s authorized U.S. dealers (“Dealers”). One Dealer’s No-Export Agreement provides: [DEALER] as a Jaguar Land Rover North America authorized, franchised dealer, is subject to the anti-export and broker policy of Jaguar Land Rover North America. Jaguar Land Rover North America prohibits its authorized dealers from exporting or agreeing to export Jaguar Land Rover vehicles outside of the Jaguar Land Rover North America authorized sales territory, which includes the United States. Jaguar Land Rover North America prohibits its authorized dealers from selling vehicles to individuals, entities or other vehicle dealer, with intent to resell or broker vehicles. An individual, entity or other vehicle dealer, who purchases vehicles with the intent to resell or export for resale (regardless of whether the vehicle is titled or registered), will be considered a broker and the transaction brokered. In the event Jaguar Land Rover North America determines that a Jaguar Land Rover vehicle sold or leased by a Jaguar Land Rover North America authorized dealer has been exported from its sales territory or brokered to another individual, entity or dealer, Jaguar Land Rover North America may assess charges, penalties and other related costs against the selling dealer. [DEALER], therefore, requires each purchaser or lessee of a new Land Rover vehicle to acknowledge and agree in writing that the vehicle being purchased/leased is intended for use within the United States and is not intended for export outside the United States and is not intended for resale. Accordingly, by your signature below, you the purchaser/lessee acknowledge and represent that the Land Rover vehicle being purchased/leased by you is not intended for export or resale and is intended for use within the United States. 3. The No-Export Agreement also requires a Purchaser to attest that (i) the Purchaser has no intention of exporting the JLR Vehicle outside the United States for up to one year from the date of delivery; (ii) if the JLR Vehicle is exported (even by subsequent purchasers), the Purchaser is subject to liquidated damages ranging from $25,000 to $40,000, losses and expenses; and (iii) the JLR Vehicle warranty will be voided. 4. Beginning as early as April 2013, Defendants implemented and enforced the JLR No-Export Policy. Dealers agreed to comply with and enforce the JLR No-Export Policy. 5. Defendants were motived to implement and enforce the unlawful anticompetitive JLR No-Export Policy in light of high demand for luxury vehicles in certain foreign countries, including China. In these countries, the price of certain luxury vehicles can be three to four times higher than the sale price of the same vehicles in the United States. This price differential creates an arbitrage opportunity for individuals or entities who wish to purchase luxury vehicles in the United States and export them to foreign markets for profit. In late 2014 and early 2015, China eased restrictions on automobile imports, making the export of luxury vehicles from the United States more attractive. 6. There is nothing unlawful about exporting motor vehicles that are purchased in this country. Notwithstanding the legality of this conduct, Defendants sought to curb individuals and entities in the United States from exporting JLR Vehicles abroad for resale. 7. Through implementation of the JLR No-Export Policy, Defendants sought to zealously protect their and their corporate affiliates’ ability to sell JLR Vehicles in foreign markets, like China, at substantially higher prices than are charged for the same JLR Vehicles in the United 8. The JLR No-Export Policy is multi-faceted. First, JLR prohibits its Dealers from selling JLR Vehicles to Purchasers who intend to broker or resell the JLR Vehicles for export. In accordance with this prohibition, Dealers routinely conduct extensive and intrusive due diligence checks on prospective customers to determine whether a JLR Vehicle is likely to be exported. Dealers conduct such background checks and “profile” individuals, even if the transaction is all 9. Dealers look for “red flags” identified by JLR in the JLR No-Export Policy, such as whether a Purchaser did not negotiate the price, paid with a cashier’s check, or had the JLR Vehicle trucked-off the lot rather than driving it away. 10. Dealers are required to maintain proof of their due diligence efforts in the deal jacket for each JLR Vehicle transaction. 11. Dealers are also required to identify and report purchasers whom they believe to be exporting JLR Vehicles. Dealers are required to maintain and frequently update a list of expected exporters, commonly referred to in the industry as a “blacklist.” In performing their due diligence, Dealers are required to compare a prospective customer’s name and address against JLR’s “blacklist” or “known exporter list,” among other databases. 12. Under the JLR No-Export Policy, Dealers are subject to penalties in the form of chargebacks, reduction in inventory on popular models and even potential termination if too many of the JLR Vehicles they sell are exported. In addition to the financial penalties imposed by JLR, the JLR No-Export Policy prohibits Dealers from freely selling their inventory, thereby reducing their overall sales. 13. Under the JLR No-Export Policy, Purchasers are required to sign a No-Export Agreement when they purchase or lease a JLR Vehicle. 14. A JLR representative publicly stated that the JLR No-Export Policy resulted in a two-thirds reduction in exports of JLR Vehicles from the United States. 15. Through the JLR No-Export Policy, Defendants seek to restrict Purchasers, including U.S. consumers and exporters, from re-selling their JLR Vehicles abroad to protect the high prices that Defendants and/or their foreign affiliates charge outside of the United States. 16. The JLR No-Export Policy constitutes a contract, combination or conspiracy to prevent JLR Vehicles purchased in the United States from being exported. 17. As a direct and proximate result of the JLR No-Export Policy, U.S. commerce has been harmed and continues to be harmed by eliminating a channel of JLR Vehicle distribution, eliminating an arbitrage opportunity for Purchasers, and restricting the export market for re-sale of JLR Vehicles. JURISDICTION AND VENUE 18. This Complaint is filed and these proceedings are instituted under Sherman Act Section 1, Sections 4 and 16 of the Clayton Act, 15 U.S.C. §§ 15 and 26, to obtain injunctive relief under federal antitrust laws and to recover treble damages and the cost of suit, including reasonable attorneys’ fees under state antitrust and consumer protection laws and restitution under common law, against Defendants for the injuries Plaintiff and members of the Class (defined below) sustained as a result of Defendants’ misconduct. 19. Jurisdiction is conferred upon this Court pursuant to 28 U.S.C. §§ 1331 and 1337, and by the Clayton Act, 15 U.S.C. §§ 15(a) and 26. 20. The interstate commerce described in this Complaint is carried on, in part, within this judicial district. Venue is proper in this district pursuant to the provisions of 15 U.S.C. § 22 and 28 U.S.C. § 1391. This Court has jurisdiction over the state law claims pursuant to 28 U.S.C. §§ 1367 and 1332. 21. Venue is also proper because at least one Defendant is headquartered in this judicial district and Defendants operate and transact business within the district, have substantial contacts with this district, and engaged in an illegal anticompetitive conspiracy that was directed at, and had the intended effect of causing injury to, persons and entities residing in, located in, or doing business in this district. PARTIES A. Plaintiff 22. Plaintiff Brian Baar is a California resident. Plaintiff Baar purchased a 2015 Range Rover HSE on April 1, 2015 from Hoehn JLR, Inc. in Carlsbad, California. Plaintiff was subject to and required to sign the No-Export Agreement in connection with this purchase. The No-Export Agreement which Plaintiff signed subjected him to a monetary fine or penalty if the JLR Vehicle he purchased was exported within one year of delivery. Plaintiff would have re-sold the JLR Vehicle for export within one year of delivery absent the No-Export Agreement. Plaintiff was injured as a direct and proximate result of the No-Export Agreement. But for the No-Export Agreement, Plaintiff would continue to lease or purchase and resell JLR Vehicles within one year of delivery for export. If the JLR No-Export Policy, including the No-Export Agreement, is declared unlawful and its terms unenforceable, Plaintiff intends to purchase JLR Vehicles for resale within one year of delivery for export. B. Defendants 23. Defendant Jaguar Land Rover North America, LLC (“JLR”) is a company organized under the laws of Delaware with its principal executive offices at 555 MacArthur Boulevard, Mahwah, New Jersey, United States. Defendant JLR is a U.S. distributor of luxury cars and sport utility vehicles bearing the Jaguar and Land Rover (including Range Rover) marques. JLR is a wholly-owned subsidiary of Defendant Jaguar Land Rover Limited (“JLR UK”) and the entity through and with which JLR UK implements the JLR No-Export Policy. JLR’s intermediary parent company is Jaguar Land Rover Automotive plc. Jaguar Land Rover Automotive plc operates within different territories or countries through related companies. Jaguar Land Rover Automotive plc is a subsidiary of Indian automaker Tata Motors Ltd. 24. Defendant JLR UK is a company organized under the laws of England and Wales with its principal executive offices located at Abbey Road, Whitley, Coventry, CV3 4LF, United Kingdom. JLR UK designs, develops, manufactures and sells JLR Vehicles in the United States and abroad. CO-CONSPIRATORS 25. Various other persons, firms and entities not named as defendants herein have participated as co-conspirators with Defendants and have performed acts and made statements in furtherance of the conspiracy. FACTS A. The JLR Vehicle Distribution System 26. JLR UK manufactures JLR Vehicles in the United Kingdom. JLR UK sells JLR Vehicles in different countries, at various prices, through authorized distributors in specific territories. Land Rover vehicles are exported to 169 countries and Jaguar vehicles are exported to 63 countries. 27. JLR is the sole distributor of JLR Vehicles in the United States and Canada pursuant to an arrangement with JLR UK. Upon information and belief, JLR’s allocation of vehicles from JLR UK may be reduced due to the volume of JLR Vehicles that are exported from the United 28. In accordance with the arrangement between JLR and JLR UK, JLR establishes territories and grants exclusive franchises to Dealers through Automobile Dealer Sales and Service Agreements. The purpose of such agreement is fourfold: (i) to allow the Dealer to represent itself as an authorized JLR Dealer; (ii) to impose rights and operating obligations; (iii) to affirm an expectation between the parties that each will perform its obligations in accordance with the rules of JLR; and (iv) to create a distribution network among Dealers under unitary rules of operation for all Dealers. B. The JLR No-Export Policy 29. Demand for luxury motor vehicles in certain foreign countries, including China and Russia, has soared. The Chinese car market is the largest passenger car market in the world. 30. In foreign countries, such as China, certain vehicles sell for approximately three times the price as in the United States. As a result, there is an arbitrage opportunity for U.S. Purchasers, who can obtain up to approximately $40,000 for shipping a vehicle to China for resale. 31. Recognizing the financial impact to its foreign sales resulting from U.S.-exported JLR Vehicles, Defendants and their co-conspirators implemented the JLR No-Export Policy through a series of steps in violation of the federal and state antitrust laws to prevent JLR Vehicles purchased in the United States from being exported for resale. 32. First, the JLR No-Export Policy prohibits Dealers from selling JLR Vehicles to Purchasers who intend to broker or resell those vehicles for export. 33. Second, the JLR No-Export Policy requires Dealers to take certain steps to prevent Purchasers from subsequently exporting their JLR Vehicles, including performing due diligence to determine if the Dealer should decline the sale and requiring Purchasers to sign No-Export Agreements. 34. The JLR No-Export Policy requires each Dealer to conduct extensive due diligence on its customers, including those who intend to pay cash for a JLR Vehicle. Dealers are required to thoroughly “profile” their customers to identify what JLR believes to be “red flags” that suggest the customer may be acquiring the JLR Vehicle for export. If, as a result of this investigation, a Dealer believes a customer intends to resell the JLR Vehicle for export, the Dealer must refuse to sell the Vehicle to that customer. 35. A “blacklist,” also known as the “known exporter list” is electronically transmitted to Dealers in order to enforce the JLR No-Export Policy. The “blacklist” is maintained and reviewed by Dealers at the direction of JLR. Dealers refuse to sell JLR Vehicles to customers whose names appear on the “blacklist.” 36. JLR also requires Dealers to maintain accurate lists of all customers who purchase or lease their cars and to share that list with JLR. Under the JLR No-Export Policy, Dealers should also review JLR’s “prospect research tool,” which allows Dealers to identify customers who recently purchased multiple JLR Vehicles at different Dealers. 37. Dealers abide by the JLR No-Export Policy by maintaining proof of all due diligence efforts from a sale in the deal jacket. 38. In accordance with the JLR No-Export Policy, Dealers also require all Purchasers of JLR Vehicles to confirm in writing, through No-Export Agreements, that they are not purchasing the JLR Vehicle for the purpose of exporting it or re-selling it to an exporter, broker, dealer, or wholesaler for export. 39. The No-Export Agreements inform customers that if their JLR Vehicle is shipped overseas by them or someone else for up to one year of the date of delivery, they can be subject to an action for damages, losses and expenses, rescission of the sale, criminal liability for defrauding the dealership, loss of the warranty, and might be prohibited from purchasing a JLR Vehicle in the 40. The No-Export Agreements, which are all virtually identical among Dealer, provide in pertinent part: [DEALER] as a Jaguar Land Rover North America authorized, franchised dealer, is subject to the anti-export and broker policy of Jaguar Land Rover North America. Jaguar Land Rover North America prohibits its authorized dealers from exporting or agreeing to export Jaguar Land Rover vehicles outside of the Jaguar Land Rover North America authorized sales territory, which includes the United States. Jaguar Land Rover North America prohibits its authorized dealers from selling vehicles to individuals, entities or other vehicle dealer, with intent to resell or broker vehicles. An individual, entity or other vehicle dealer, who purchases vehicles with the intent to resell or export for resale (regardless of whether the vehicle is titled or registered), will be considered a broker and the transaction brokered. In the event Jaguar Land Rover North America determines that a Jaguar Land Rover vehicle sold or leased by a Jaguar Land Rover North America authorized dealer has been exported from its sales territory or brokered to another individual, entity or dealer, Jaguar Land Rover North America may assess charges, penalties and other related costs against the selling dealer. [DEALER], therefore, requires each purchaser or lessee of a new Land Rover vehicle to acknowledge and agree in writing that the vehicle being purchased/leased is intended for use within the United States and is not intended for export outside the United States and is not intended for resale. Accordingly, by your signature below, you the purchaser/lessee acknowledge and represent that the Land Rover vehicle being purchased/leased by you is not intended for export or resale and is intended for use within the United States. 41. The No-Export Agreements also require all Purchasers to attest that: • The JLR Vehicle is being purchased or leased for personal or business use in the United States and the Purchaser has no intention of exporting the JLR Vehicle outside the United States; • The JLR Vehicle will not be exported outside the United States for up to one year from the date of delivery; • If the JLR Vehicle is exported outside the United States within one year of delivery, the Purchaser shall be prohibited from future purchases/leasing and subject to liquidated damages of ranging from $25,000 to $40,000, losses and expenses as well as potential criminal liability; and • The JLR Vehicle warranty will be voided under the Passport Services program if the JLR Vehicle is exported out of the United States. 42. JLR forces Dealers to take required steps to comply with the JLR No-Export Policy by threatening to penalize them if JLR Vehicles sold by the Dealers are found to have been exported. Dealers who sell a JLR Vehicle to persons who export the JLR Vehicle outside the United States are subject to fines, inventory allocation reductions, and/or termination of their dealership(s). 43. JLR communicates its policies to dealers through “operations bulletins” on a regular basis. Upon information and belief, JLR communicated the JLR No-Export Policy to Dealers by issuing approximately three operations bulletins between 2013 and present. The operations bulletins were issued in or around April 2013, November 2014, and December 2015. 44. The purpose and effect of the JLR No-Export Policy is to prevent Purchasers from taking advantage of an arbitrage opportunity that exists in foreign countries, such as China. U.S Purchasers can obtain up to approximately $40,000 for shipping a JLR Vehicle to China for resale. 45. At least one federal court recognized the anticompetitive motive behind export policies, such as the JLR No-Export Policy: “foreign luxury car manufacturers are clearly attempting to eliminate” Purchasers from “taking advantage of vehicle price differentials in foreign countries.” United States of America v. Contents of Wells Fargo Bank Account XXX5826 in the name of Auto. Consultants of Hollywood, Inc., 13-cv-716, 2014 WL 12656914, at *8 (S.D. Ohio Apr. 1, 2014) (hereinafter, “ACH”). 46. JLR has acknowledged that some JLR Vehicles will slip through the cracks and be exported outside of the United States. According to Stuart Schorr, JLR’s Vice President of Communications and Public Affairs, JLR has expressly told Dealers that if more than 3% of their sales end up overseas they will be subject to fines, chargebacks, inventory reduction or termination. 47. Notably, Mr. Schorr has stated publicly that the JLR No-Export Policy has resulted in a two-thirds reduction in exports of JLR Vehicles from the United States. 48. The December 2015 operations bulletin further demonstrates the anticompetitive impact of the JLR No-Export Policy on the export market, stating: “[s]ince the implementation of the November 24, 2014 Export and Broker Policy . . . [JLR] has seen a decrease of vehicles exported from the U.S.” 49. The December 2015 operations bulletin also stated that JLR was amending the policy “[i]n recognition of the retailer network’s efforts in curbing vehicle exports.” 50. During a December 2015 interactive webinar between JLR and Dealers, JLR presented a graph showing a significant decrease in the percentage of exports. The graph depicted decreases between 39% and 49% of certain Range Rover models that were exported within 6 months of sale from April 2013 to either May or October 2015. This decline was the result of the Dealers’ agreement to comply with the JLR No-Export Policy. 51. There are no legitimate, pro-competitive justifications for the No-Export Policy. 52. Any claimed pro-competitive justifications are mere pretexts for Defendants and their co-conspirators’ unlawful anticompetitive agreement. 53. At least one federal court recognized “that the primary concern” of luxury automobile companies, such as Defendants, in imposing no-export policies “is guarding their foreign market profits from competition from domestic automobile brokers.” ACH, 13-cv-716, 2014 WL 12656914, at *6. 54. In ACH, the Court rejected the U.S. government’s suggestion that manufacturers sought to curb exports due to issues they may face in delivering recall notices to owners of exported cars and the fact that servicing exported vehicles may increase costs for a vehicle owner. The Court stated that the latter would “be an issue for the vehicle owner and the parts seller to sort out.” 55. The JLR No-Export Policy is not in the economic interest of the Dealers. A Dealer in Cincinnati, Ohio (Rich Allen) told federal agents his dealership routinely receives--and is forced by the JLR No-Export Policy to refuse--one to three suspected exporter inquiries per week. According to Mr. Allen, he could sell his entire inventory in a matter of days if he did not screen for exporters. C. Prior Allegations of an Antitrust Conspiracy to Prohibit Automobile Exports 56. The automotive industry previously faced similar allegations of federal and state antitrust law violations through unlawful agreements to restrict the export of new vehicles from Canada to the United States. See In re New Motor Vehicles Canadian Export Antitrust Litig., 03- md-1532 (D. Maine) (“Canadian Export”). 57. Beginning in 2003, consumers brought a class action against U.S. and Canadian new motor vehicle manufacturers, distributors and dealer associations alleging that they conspired to restrict exports of lower priced vehicles from Canada into the United States. The defendants entered into their alleged conspiracy to prevent downward pressure on the prices of new U.S. vehicles. The class plaintiffs alleged that the defendants conspired to implement a series of requirements upon their dealers to foreclose the export distribution channel. 58. The following evidence of conspiratorial conduct among the defendants was presented in Canadian Export: a. Manufacturers discussed addendum agreements or clauses in sales agreements stating that consumers agreed not to export purchased vehicles (i.e., No-Export Agreements); b. Automobile manufacturers met to discuss exchanging export data, best practices for curbing export sales, and sharing lists of known exporters; c. Following joint meetings, the automobile manufacturers ramped up their export restraints through enhanced due diligence checklists to dealers, harsher chargeback policies, dealer audits resulting in substantial chargebacks, developing online versions of known exporter blacklists, reducing vehicle allocations, and voiding warranties on exported vehicles; d. Subsequent to implementation of their enhanced export restraints, the automobile manufacturers continued to meet to share information on the measures that they were undertaking in order to prevent Canadian exports; and e. The manufacturers discussed how to mitigate exports to the United States and make exporting so difficult that it would be unattractive to exporters. 59. Notably, in Canadian Export, the Court indicated in its summary judgement opinion that “there is probably enough evidence to reach a jury” on whether there was a conspiracy. D. Unsuccessful Prosecutions in the Vehicle Export Market 60. Exporting vehicles to most countries, including China, for resale is not unlawful. Indeed, the U.S. Government has conceded that this conduct is entirely lawful under U.S. export provisions, customs statutes, and the law. See ACH. 61. In or around 2013, the U.S. government and the New York Attorney General began investigating automobile exporters who purchased luxury automobiles in the United States and exported or intended to export those vehicles abroad for resale. In accordance with those investigations, authorities seized vehicles and assets of suspected exporters. 62. Following multiple unfavorable court decisions, which recognized the lawfulness of exporting vehicles for resale, the U.S. government released seized vehicles and funds. Thereafter, the government dropped proceedings and either slowed or halted investigations concerning purchases of vehicles for export.1 63. For example, in January 2015, federal prosecutors in South Carolina agreed to return 57 luxury vehicles and nearly $380,000 to a Virginia-based exporter. 64. In another case in South Carolina, a Porsche Cayenne and over $120,000 seized by U.S. authorities was returned to the owner and a civil forfeiture lawsuit was dropped. RELEVANT MARKET 65. The relevant product market is the export market for JLR Vehicles. 66. The relevant geographic market is the United States. INJURY AND THREATENED INJURY TO PLAINTIFF AND MEMBERS OF THE CLASS 67. As a direct and proximate result of Defendants’ misconduct, Plaintiff and members of the Class have been barred from or otherwise materially impaired in their ability to purchase JLR Vehicles free of the export restriction. Consequently, Plaintiff and members of the class have been injured in their business and/or property by purchasing JLR Vehicles with restrictions that artificially depress the resale value of their JLR Vehicles and that prevent them from participating 1 Matthew Goldstein, Prosecutors Ease Crackdown on Buyers of China-Bound Luxury Cars, THE NEW YORK TIMES (Apr. 1, 2015), https://www.nytimes.com/2015/04/02/business/dealbook/prosecutors-ease-crackdown-onbuyers-of- china-bound-luxury-cars.html. in the export market. Because the contract, combination and/or conspiracy is ongoing, Plaintiff and members of the Class are threatened with similar injury in the future. TRADE AND COMMERCE 68. During the Class Period (defined below), Defendants and their co-conspirators distributed, sold, and/or leased JLR Vehicles in a continuous and uninterrupted flow of interstate commerce to customers throughout the United States, its territories, and the District of Columbia (collectively, the “United States”). 69. Throughout the Class Period, there was a continuous and uninterrupted flow of invoices and other documents essential to the sale and provision of JLR Vehicles transmitted interstate between and among the offices of Defendants and from Defendants to the Dealers throughout the United States. 70. Throughout the Class Period, Defendants transported substantial amounts of JLR Vehicles in a continuous and uninterrupted flow of interstate commerce throughout the United 71. Throughout the Class Period, Defendants’ unlawful activities took place within and substantially affected the flow of interstate commerce and had a direct, substantial and reasonably foreseeable effect upon commerce in the United States. CLASS ACTION ALLEGATIONS 72. Plaintiff brings this action on his own behalf and as a class action under the provisions of Rule 23(a), (b)(2), and (b)(3) of the Federal Rules of Civil Procedure on behalf of all members of the following Class: All persons and entities (excluding governmental entities, this Court, Defendants, their present and former parents, subsidiaries, affiliates, and co-conspirators) who have been “blacklisted” or who signed a No-Export Agreement when indirectly purchasing a JLR Vehicle from Defendants through a Dealer in the United States from June 8, 2013 to present. 73. With respect to the Third, Fourth and Fifth Claims for Relief, the Class seeks damages for those members of the Class who were harmed by Defendants’ unlawful conduct in the United States asserted in those Claims for Relief. 74. Plaintiff does not know the exact number of Class members, because such information is in the exclusive control of Defendants. Due to the nature of the trade and commerce involved, however, Plaintiff believes that Class members are in the thousands throughout the United States, and in any event, are sufficiently numerous and geographically dispersed throughout the United States so that joinder of all Class members is impracticable. 75. Except as to the amount of damages each member of the Class has incurred, all other questions of law and fact are common to the Class, including, but not limited to: a. Whether Defendants engaged in a contract, combination or conspiracy to prevent the export of JLR Vehicles from the United States; b. The duration and extent of the contract, combination or conspiracy alleged in this Complaint; c. Whether the alleged contract, combination or conspiracy violates Section 1 of the Sherman Act; d. Whether the alleged contract, combination or conspiracy violates the antitrust or consumer protection laws of various states; e. The appropriate measure of damages sustained by Plaintiff and other members of the Class; f. Whether, and to what extent, Defendants have been unjustly enriched as a result of its inequitable conduct; and g. Whether injunctive relief is an appropriate remedy. 76. Plaintiff’s claims are typical of the claims of the Class members, and Plaintiff will fairly and adequately protect the interests of the Class. 77. Plaintiff is typical and Plaintiff’s interests are coincident with and not antagonistic to those of the other members of the Class. 78. In addition, Plaintiff is represented by counsel who are competent and experienced in the prosecution of complex antitrust class action litigation. 79. The prosecution of separate actions by individual members of the Class would create a risk of inconsistent or varying adjudications, establishing incompatible standards of conduct for Defendants. 80. The questions of law and fact common to the members of the Class predominate over any questions affecting only individual members, including legal and factual issues relating to liability, damages, and restitution. 81. A class action is superior to other methods for the fair and efficient adjudication of this controversy. 82. Treatment as a class action will permit a large number of similarly situated persons to adjudicate their common claims in a single forum simultaneously, efficiently, and without the duplication of effort and expense that numerous individual actions would engender. Class treatment also will permit the adjudication of claims by many Class members who could not individually afford to litigate an antitrust claim such as is asserted in this Complaint. This Class action likely presents no difficulties in management that would preclude maintenance as a class action. 83. The Class is readily ascertainable directly from the records of Defendants. FIRST CLAIM FOR RELIEF Violation of Section 1 of the Sherman Act (For Declaratory Relief) 84. Plaintiff repeats and realleges the allegations contained in the preceding paragraphs as though set forth herein. 85. Defendants entered into a contract, combination or conspiracy to eliminate the export of JLR Vehicles from the United States in violation of Section 1 of the Sherman Act, 15 U.S.C. § 1. 86. In furtherance of this contract, combination or conspiracy, Defendants required, and continue to require, Dealers to: a. Conduct “due diligence” investigations and “profile” prospective buyers to identify potential exporters and to refrain from selling JLR Vehicles to Purchasers identified as potential exporters; b. Review, create, maintain, and transmit to JLR and/or co-conspirators “blacklists” comprising the names of customers known or believed to be exporting JLR Vehicles; c. Refuse to sell JLR Vehicles to anyone who intends to export JLR Vehicles; and d. Utilize No-Export Agreements that prohibit Purchasers from exporting JLR Vehicles and impose substantial penalties in the event that a JLR Vehicle is exported. 87. Defendants and/or their co-conspirators also took and are taking measures to enforce the contract, combination or conspiracy, including: a. Threatening to penalize and penalizing Dealers that sell JLR Vehicles that are subsequently exported; b. Threatening to withhold and withholding inventory of popular styles and colors of JLR Vehicles from Dealers that sell JLR Vehicles that are subsequently exported; c. Threatening to terminate Dealers that had export incidents exceeding three percent of the Dealers’ sales; d. Threatening to terminate and terminating warranties for JLR Vehicles that were exported; e. Refusing to provide owners of JLR Vehicles that are exported with warranty and recall information; and f. Threatening, recommending and/or pursuing legal action against Purchasers who violate a No-Export Agreement or seeking to collect liquidated damages from Purchasers who violate a No-Export Agreement. 88. These actions violate 15 U.S.C. § 1, et seq. and 15 U.S.C. § 26, et seq. in that they constitute a restraint of trade. 89. An actual controversy exists between Plaintiff and the class on the one hand and Defendants on the other concerning the unlawful implementation and enforcement of the JLR No- Export Policy. 90. Plaintiff and the Class are entitled to a declaration of the rights and obligations of the respective parties pursuant to 28 U.S.C. § 2201 et seq. These violations are continuing and will continue unless enjoined by this Court. 91. Pursuant to Section 16 of the Clayton Act, 15 U.S.C. § 26, Plaintiff and the Class seek the issuance of a declaratory judgment that Defendants’ course of conduct is unlawful as alleged herein. SECOND CLAIM FOR RELIEF Violation of Section 1 of the Sherman Act (For Injunctive Relief) 92. Plaintiff repeats and realleges the allegations contained in the preceding paragraphs as though set forth herein. 93. Defendants entered into a contract, combination or conspiracy with their co- conspirators to eliminate the export of JLR Vehicles from the United States in violation of Section 1 of the Sherman Act, 15 U.S.C. § 1. 94. In furtherance of this contract, combination or conspiracy, Defendants required, and continue to require, Dealers to: a. Conduct “due diligence” investigations and “profile” prospective buyers to identify potential exporters and to refrain from selling JLR Vehicles to Purchasers identified as potential exporters; b. Review, create, maintain and transmit to JLR and/or their co-conspirators “blacklists” comprising the names of customers known or believed to be exporting vehicles; c. Refuse to sell JLR Vehicles to anyone who intends to export JLR Vehicles; and d. Utilize No-Export Agreements that prohibit Purchasers from exporting JLR Vehicles and impose substantial penalties in the event that a JLR Vehicle is exported. 95. Defendants and/or their co-conspirators also took and are taking measures to enforce these agreements, including: a. Threatening to penalize and penalizing Dealers that sell JLR Vehicles that are subsequently exported; b. Threatening to withhold and withholding inventory of popular styles and colors of JLR Vehicles from Dealers that sell JLR Vehicles that are subsequently exported; c. Threatening to terminate Dealers that had export incidents exceeding three percent of the Dealers’ sales; d. Threatening to terminate and terminating warranties for JLR Vehicles that were exported; e. Refusing to provide owners of JLR Vehicles that are exported with warranty and recall information; and f. Threatening, recommending and/or pursuing legal action against Purchasers who violate a No-Export Agreement or seeking to collect liquidated damages from Purchasers who violate a No-Export Agreement. 96. These actions violate 15 U.S.C. § 1, et seq. and 15 U.S.C. § 26, et seq. in that they constitute a restraint of trade. 97. These violations are continuing and will continue unless enjoined by this Court. 98. Pursuant to Section 16 of the Clayton Act, 15 U.S.C. § 26, Plaintiff and the Class seek an injunction prohibiting Defendants and their co-conspirators’ continued illegal course of conduct and adherence to the unlawful agreements alleged herein. THIRD CLAIM FOR RELIEF Violation of State Antitrust Statutes 99. Plaintiff repeats and realleges the allegations contained in the preceding paragraphs as though set forth herein. 100. Plaintiff seeks to enjoin Defendants from engaging in future anti-competitive practices and seeks damages as permitted under the antitrust laws of various states as set forth herein. a. Defendants have violated Arizona Revised Stat. §§ 44-1401, et seq. b. Defendants have violated Cal. Bus. & Prof. Code §§ 16700, et seq. c. Defendants have violated D.C. Code Ann. §§ 28-4503, et seq. d. Defendants have violated Iowa Code §§ 553, et seq. e. Defendants have violated Kan. Stat. Ann. §§ 50-101, et seq. f. Defendants have violated Me. Rev. Stat. Ann. 10, §§ 1101, et seq. g. Defendants have violated Mich. Comp. Laws Ann. §§ 445.772, et seq. h. Defendants have violated Minn. Stat. §§ 325D.51, et seq. i. Defendants have violated Miss. Code. Ann. §§ 75-21-1, et seq. j. Defendants have violated Neb. Rev. Stat. Ann. §§ 59-801. k. Defendants have violated Nev. Rev. Stat. Ann §§ 598A, et seq. l. Defendants have violated N.M. Stat. Ann. §§ 57-1-1, et seq. m. Defendants have violated N.Y. Gen. Bus. Law §§ 340, et seq. n. Defendants have violated N.C. Gen. Stat. §§ 75-1, et seq. o. Defendants have violated N.D. Cent. Code §§ 51-08.1-02, et seq. p. Defendants have violated R.I. Gen. Laws §§ 6-36-1, et seq. q. Defendants have violated S.D. Codified Laws Ann. §§ 37-1-3.1, et seq. r. Defendants have violated Tenn. Code Ann. §§ 47-25-101, et seq. s. Defendants have violated Utah Code Ann. §§ 76-10-3101 et seq. t. Defendants have violated Vt. Stat. Ann. 9, §§ 2453, et seq. u. Defendants have violated W. Va. Code §§ 47-18-1, et seq. v. Defendants have violated Wis. Stat. §§ 133.01, et seq. 101. Plaintiff and members of the Class have been injured by reason of Defendants’ violations of the above statutes. FOURTH CLAIM FOR RELIEF Violation of State Consumer Protection Statutes 102. Plaintiff repeats and realleges the allegations contained in the preceding paragraphs as though set forth herein. 103. As a direct and proximate result of Defendants’ unfair and unconscionable conduct, Plaintiff and members of the Class were injured by virtue of Defendants’ implementation and enforcement of the JLR No-Export Policy. Defendants engaged in unfair competition, unfair or unconscionable acts or practices in violation of the state consumer protection statutes as alleged herein. 104. By engaging in the foregoing conduct, Defendants have violated the following state unfair trade practice statutes and/or consumer protection laws: a. Defendants have engaged in unfair competition or unfair acts or practices in violation of Ariz. Rev. Stat. §§ 44-1522, et seq. b. Defendants have engaged in unfair competition or unfair acts or practices in violation of Cal. Bus. & Prof. Code §§ 17200, et seq. c. Defendants have engaged in unfair competition or unfair acts or practices or made false representations in violation of D.C. Code §§ 28-3901, et seq. d. Defendants have engaged in unfair competition or unfair acts or practices in violation of Fla. Stat. §§ 501.201, et seq. e. Defendants have engaged in unfair competition or unfair acts or practices in violation of Iowa Code §§ 714.16, et seq. f. Defendants have engaged in unfair competition or unfair acts or practices in violation of Idaho Code Ann. §§ 48-601, et seq. g. Defendants have engaged in unfair competition or unfair acts or practices in violation of 815 Ill. Comp. Stat. Ann. §§ 505/1, et seq. h. Defendants have engaged in unfair competition or unfair acts or practices in violation of Kan. Stat. Ann. §§ 50-623, et seq. i. Defendants have engaged in unfair competition or unfair acts or practices in violation of Me. Rev. Stat. tit. 5 §§ 207, et seq. j. Defendants have engaged in unfair competition or unfair acts or practices in violation of Mass. Gen. Laws ch. 93A, et seq. k. Defendants have engaged in unfair competition or unfair acts or practices in violation of Mich. Comp. Laws Ann. §§ 445.901, et seq. l. Defendants have engaged in unfair competition or unfair acts or practices in violation of Minn. Stat. §§ 8.31, et seq. m. Defendants have engaged in unfair competition or unfair acts or practices in violation of Neb. Rev. Stat. §§ 59-1601, et seq. n. Defendants have engaged in unfair competition or unfair acts or practices in violation of Nev. Rev. Stat. §§ 598.0903, et seq. o. Defendants have engaged in unfair competition or unfair acts or practices in violation of N.H. Rev. Stat. Ann. §§ 358-A:1, et seq. p. Defendants have engaged in unfair competition or unfair or acts or practices in violation of N.M. Stat. Ann. §§ 57-12-1, et seq. q. Defendants have engaged in unfair competition or unfair or acts or practices in violation of N.Y. Gen. Bus. Law §§ 349, et seq. r. Defendants have engaged in unfair competition or unfair or deceptive acts or practices in violation of N.C. Gen. Stat. §§ 75-1.1, et seq. s. Defendants have engaged in unfair competition or unfair acts or practices in violation of N.D. Cent. Code §§ 51-15-01, et seq. t. Defendants have engaged in unfair competition or unfair acts or practices in violation of R.I. Gen. Laws §§ 6-13.1-1, et seq. u. Defendants have engaged in unfair competition or unfair or deceptive acts or practices in violation of S.D. Codified Laws §§ 37-24-1, et seq. v. Defendants have engaged in unfair competition or unfair or deceptive acts or practices in violation of Tenn. Code Ann. §§ 47-18-101, et seq. w. Defendants have engaged in unfair competition or unfair acts or practices in violation of Utah Code Ann. §§ 13-11-1, et seq. x. Defendants have engaged in unfair competition or unfair or deceptive acts or practices in violation of Vt. Stat. Ann. tit. 9 §§ 2451, et seq. y. Defendants have engaged in unfair competition or unfair acts or practices in violation of W. Va. Code §§ 46A-6-101, et seq. 105. Plaintiff and the Class have been injured in their business and property by reason of Defendants’ anticompetitive, unfair or unconscionable acts alleged herein. This injury is of the type the state consumer protection statutes were designed to prevent and directly results from Defendants’ unlawful conduct. FIFTH CLAIM FOR RELIEF Unjust Enrichment 106. Plaintiff repeats and realleges the allegations contained in the preceding paragraphs as though set forth herein. 107. Defendants have violated the unjust enrichment laws of every state, except Indiana and Ohio. Defendants have benefited from their unlawful acts by the imposition of the JLR No- Export Policy with respect to their dealings with Plaintiff and members of the Class, thereby causing Plaintiff and the members of the Class to sustain injury to their business and property. It would be inequitable for Defendants to be permitted to retain the benefit of increased revenue that they received resulting from the implementation and enforcement of the JLR No-Export Policy. 108. Plaintiff and members of the Class are entitled to the establishment of a constructive trust consisting of the benefit received by Defendants as a result of the inequitable conduct alleged herein from which Plaintiff and the other Class members may make claims on a pro-rata basis for restitution. PRAYER FOR RELIEF WHEREFORE, Plaintiff prays: A. That the Court determine that this action may be maintained as a class action under Federal Rule of Civil Procedure 23; B. That the Court determine that the alleged contract, combination or conspiracy among Defendants and their co-conspirators be declared, adjudged and decreed to be an unreasonable restraint of trade in violation of Section 1 of the Sherman Act, and enter an order enjoining such conduct in the future under Section 16 of the Clayton Act together with attorneys’ fees and costs of suit; C. That judgment be entered against Defendants, and in favor of Plaintiff and each member of the Class for the maximum damages permitted under state antitrust and consumer protection laws determined to have been violated by them and for reasonable attorneys’ fees and costs of suit; D. That judgment be entered against Defendants and against Defendants’ successors, assignees, subsidiaries, and transferees, and their respective officers, directors, agents, and employees, and all other persons acting or claiming to act on behalf thereof or in concert therewith, to perpetually enjoin and restrain them from, in any manner, directly or indirectly, continuing, maintaining, or renewing the aforesaid combination, conspiracy, agreement, understanding, or concert of action, or adopting or following any practice, plan, program, or design, having a similar purpose or effect in restraining competition together with attorneys’ fees and costs of suit; E. That judgment be entered establishing a constructive trust funded by Defendants’ ill-gotten gains, from which Plaintiff and Class members may seek restitution on a pro-rata basis; F. That the Court order such other and further relief as may appear just and proper. JURY DEMAND Pursuant to Fed. R. Civ. P. 38(b) and otherwise, Plaintiff respectfully demands a trial by jury for all issues so triable. DATED: June 8, 2017 Respectfully Submitted, s/ Peter S. Pearlman PETER S. PEARLMAN COHN LIFLAND PEARLMAN HERRMANN & KNOPF LLP Peter S. Pearlman Park 80 Plaza West-One 250 Pehle Avenue, Suite 401 Saddle Brook, NJ 07663 201-845-9600 [email protected] MOTLEY RICE LLC MICHAEL BUCHMAN, ESQ. 600 Third Avenue Suite 2101 New York, NY 10016 Tel.: 212-577-0050 Fax: 212-577-0054 [email protected] SINA LAW GROUP REZA SINA, ESQ. 888 West 6th Street, 11th Floor Los Angeles, CA 90017 Tel.: 310-957-2057 [email protected] CERTIFICATION PURSUANT TO L. CIV. R. 11.2 I certify that to the best of my knowledge, the matter in controversy is currently not the subject of any other action pending in this court. I certify under penalty of perjury that the foregoing is true and correct. Executed on this 8th day of June, 2017. s/ Peter S. Pearlman PETER S. PEARLMAN CERTIFICATION PURSUANT TO L. CIV. R. 201.1 Peter S. Pearlman, of full age, certifies that pursuant to L. Civ. R. 201.1 the within matter is not arbitrable, being that the Complaint seeks damages that are in an excess of $150,000. I certify under penalty of perjury that the foregoing is true and correct. Executed on this 8th day of June, 2017. s/ Peter S. Pearlman PETER S. PEARLMAN
products liability and mass tort
5vaME4cBD5gMZwczCAqO
IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF INDIANA HAMMOND DIVISION DR. DAVID GEORGE, doing business as ) HAMMOND PET HOSPITAL, ) on behalf of plaintiff and ) the class members defined herein, ) ) Plaintiff, ) ) v. ) ) PRODUCT SLINGSHOT, INC., ) THINK 3D/PRELUDE, INC. ) doing business as FORECAST 3D, ) and JOHN DOES 1-10, ) ) Defendants. ) COMPLAINT – CLASS ACTION MATTERS COMMON TO MULTIPLE COUNTS INTRODUCTION 1. Plaintiff Dr. David George, doing business as Hammond Pet Hospital, brings this action to secure redress for the actions of defendants Product Slingshot, Inc., and Think 3D/Prelude, Inc., doing business as Forecast 3D, in sending or causing the sending of unsolicited advertisements to telephone facsimile machines in violation of the Telephone Consumer Protection Act, 47 U.S.C. §227 (“TCPA”), and the Indiana Deceptive Consumer Sales Act, Ind. Code §24–5–0.5–1 et seq. (“IDCSA”). 2. The TCPA and IDCSA expressly prohibit unsolicited fax advertising. Unsolicited fax advertising damages the recipients. The recipient is deprived of its paper and ink or toner and the use of its fax machine. The recipient also wastes valuable time it would have spent on something else. Unsolicited faxes prevent fax machines from receiving and sending authorized faxes, cause wear and tear on fax machines, and require labor to attempt to identify the source and purpose of the unsolicited faxes. 1 PARTIES 3. Plaintiff Dr. David George is an individual who has offices in Hammond, Indiana, where he maintains telephone facsimile equipment. He does business as Hammond Pet Hospital. 4. Defendant Product Slingshot, Inc., is a California corporation that has offices at 2221 Ruther Road, Carlsbad, CA, 92008. 5. Defendant Think 3D/Prelude, Inc., is a California corporation that has offices at 2221 Ruther Road, Carlsbad, CA, 92008. 6. Defendants John Does 1-10 are other natural or artificial persons that were involved in the sending of the facsimile advertisements described below. Plaintiff does not know who they are. JURISDICTION AND VENUE 7. This Court has jurisdiction under 28 U.S.C. §§1331 and 1367. Mims v. Arrow Financial Services, LLC, 132 S. Ct. 740, 751-53 (2012); Brill v. Countrywide Home Loans, Inc., 427 F.3d 446 (7th Cir. 2005). 8. Personal jurisdiction exists in that defendants: a. Have committed tortious acts in Indiana by causing the transmission of unlawful communications into the state. b. Have transacted business in Indiana. 9. Venue in this District is proper for the same reason. FACTS 10. On or about June 20, 2018, Hammond Pet Hospital received the unsolicited fax advertisement attached as Exhibit A on its facsimile machine, promoting defendants’ services. 11. Discovery may reveal the transmission of additional faxes as well. 12. The fax refers to a web address, Forecast3D.com, which is registered to Product Slingshot, Inc. (Exhibit B). 13. Forecast3D.com states that the business is operated by Corey Weber and Donovan 2 Weber (Exhibit C). 14. Corey Weber and R. Donovan Weber conduct business via Product Slingshot, Inc., and Think 3D/Prelude, Inc. (Exhibit D). 15. Defendants Product Slingshot Inc., and Think 3D/Prelude Inc., are responsible for sending or causing the sending of the fax. 16. Defendants Product Slingshot Inc., and Think 3D/Prelude Inc., as the entities who products or services were advertised in the fax, derived economic benefit from the sending of the 17. Defendants Product Slingshot Inc., and Think 3D/Prelude Inc., either negligently or wilfully violated the rights of plaintiff and other recipients in sending the faxes. 18. Plaintiff had no prior relationship with defendants and had not authorized the sending of fax advertisements to plaintiff. 19. On information and belief, the fax attached hereto was sent as part of a mass broadcasting of faxes. 20. The fax does not contain an “opt out” notice that complies with 47 U.S.C. §227. 21. On information and belief, defendants have transmitted similar unsolicited fax advertisements to at least 40 other persons in Illinois. 22. There is no reasonable means for plaintiff or other recipients of defendants’ unsolicited advertising faxes to avoid receiving illegal faxes. Fax machines must be left on and ready to receive the urgent communications authorized by their owners. COUNT I – TCPA 23. Plaintiff incorporates ¶¶ 1-22. 24. The TCPA makes unlawful the “use of any telephone facsimile machine, computer or other device to send an unsolicited advertisement to a telephone facsimile machine ...” 47 U.S.C. §227(b)(1)(C). 25. The TCPA, 47 U.S.C. §227(b)(3), provides: 3 Private right of action. A person or entity may, if otherwise permitted by the laws or rules of court of a State, bring in an appropriate court of that State– (A) an action based on a violation of this subsection or the regulations prescribed under this subsection to enjoin such violation, (B) an action to recover for actual monetary loss from such a violation, or to receive $500 in damages for each such violation, whichever is greater, or (C) both such actions. If the Court finds that the defendant willfully or knowingly violated this subsection or the regulations prescribed under this subsection, the court may, in its discretion, increase the amount of the award to an amount equal to not more than 3 times the amount available under the subparagraph (B) of this paragraph. 26. Plaintiff and each class member suffered damages as a result of receipt of the unsolicited faxes, in the form of paper and ink or toner consumed as a result. Furthermore, plaintiff’s statutory right of privacy was invaded. 27. Plaintiff and each class member is entitled to statutory damages. 28. Defendants violated the TCPA even if their actions were only negligent. 29. Defendants should be enjoined from committing similar violations in the future. CLASS ALLEGATIONS 30. Pursuant to Fed.R.Civ.P. 23(a) and (b)(3), plaintiff brings this claim on behalf of a class, consisting of (a) all persons with facsimile numbers (b) who, on or after a date four years prior to the filing of this action (28 U.S.C. §1658), (c) were sent faxes by or on behalf of defendants Product Slingshot Inc., and Think 3D/Prelude Inc., promoting their goods or services for sale (d) where defendants do not have evidence of consent or an established business relationship prior to the sending of the faxes. 31. The class is so numerous that joinder of all members is impractical. Plaintiff alleges on information and belief that there are more than 40 members of the class. 32. There are questions of law and fact common to the class that predominate over 4 any questions affecting only individual class members. The predominant common questions include: a. Whether defendants engaged in a pattern of sending unsolicited fax advertisements; b. The manner in which defendants compiled or obtained their list of fax numbers; c. Whether defendants thereby violated the TCPA; 33. Plaintiff will fairly and adequately protect the interests of the class. Plaintiff has retained counsel experienced in handling class actions and claims involving unlawful business practices. Neither plaintiff nor plaintiff's counsel have any interests which might cause them not to vigorously pursue this action. 34. Plaintiff’s claims are typical of the claims of the class members. All are based on the same factual and legal theories. 35. A class action is the superior method for the fair and efficient adjudication of this controversy. The interest of class members in individually controlling the prosecution of separate claims against defendants is small because it is not economically feasible to bring individual actions. 36. Numerous courts have certified class actions under the TCPA. Holtzman v. Turza, No. 08 C 2014, 2009 WL 3334909 (N.D.Ill. Oct. 14, 2009), aff’d in part, rev’d in part, vacated in part, 728 F.3d 682 (7th Cir. 2013); Ballard RN Center, Inc. v. Kohll's Pharmacy and Homecare, Inc. 2015 IL 118644, 48 N.E.3d 1060; American Copper & Brass, Inc. v. Lake City Indus. Products, Inc., 757 F.3d 540, 544 (6th Cir. 2014); In re Sandusky Wellness Center, LLC, 570 Fed.Appx. 437, 437 (6th Cir. 2014); Sandusky Wellness Center, LLC v. Medtox Scientific, Inc., 821 F.3d 992, 998 (8th Cir. 2016); Sadowski v. Med1 Online, LLC, No. 07 C 2973, 2008 WL 2224892 (N.D.Ill. May 27, 2008); CE Design Ltd. v. Cy’s Crabhouse North, Inc., 259 F.R.D. 135 (N.D.Ill. 2009); Targin Sign Systems, Inc. v. Preferred Chiropractic Center, Ltd., 679 5 F.Supp.2d 894 (N.D.Ill. 2010); Garrett v. Ragle Dental Laboratory, Inc., No. 10 C 1315, 2010 WL 4074379 (N.D.Ill. Oct. 12, 2010); Hinman v. M&M Rental Center, Inc., 545 F.Supp.2d 802 (N.D.Ill. 2008); Clearbrook v. Rooflifters, LLC, No. 08 C 3276, 2010 U.S.Dist. LEXIS 72902 (N.D.Ill. July 20, 2010) (Cox, M.J.); G.M. Sign, Inc. v. Group C Communications, Inc., No. 08- cv-4521, 2010 WL 744262 (N.D.Ill. Feb. 25, 2010); Kavu, Inc. v. Omnipak Corp., 246 F.R.D. 642 (W.D.Wash. 2007); Display South, Inc. v. Express Computer Supply, Inc., 961 So.2d 451, 455 (La.App. 2007); Display South, Inc. v. Graphics House Sports Promotions, Inc., 992 So.2d 510 (La.App. 2008); Lampkin v. GGH, Inc., 146 P.3d 847 (Ok.App. 2006); ESI Ergonomic Solutions, LLC v. United Artists Theatre Circuit, Inc., 203 Ariz. 94, 50 P.3d 844 (2002); Core Funding Group, LLC v. Young, 792 N.E.2d 547 (Ind.App. 2003); Critchfield Physical Therapy v. Taranto Group, Inc., 293 Kan. 285, 263 P.3d 767 (2011); Karen S. Little, L.L.C. v. Drury Inns, Inc., 306 S.W.3d 577 (Mo.App. 2010); Lindsay Transmission, LLC v. Office Depot, Inc., No. 4:12-CV-221 (CEJ), 2013 WL 275568 (E.D.Mo. Feb. 24, 2013). 37. Management of this class action is likely to present significantly fewer difficulties that those presented in many class actions, e.g. for securities fraud. WHEREFORE, plaintiff requests that the Court enter judgment in favor of plaintiff and the class and against defendants for: a. Actual damages; b. Statutory damages; c. An injunction against the further transmission of unsolicited fax advertising; d. Costs of suit; e. Such other or further relief as the Court deems just and proper. COUNT II – INDIANA DECEPTIVE CONSUMER SALES ACT 38. Plaintiff incorporates ¶¶ 1-22. 39. IC §24-5-0.5-2(a)(1)(B) defines as a “consumer transaction” subject to the IDCSA 6 an “unsolicited advertisement sent to a person by telephone facsimile machine offering a sale, lease, assignment, award by chance, or other disposition of an item of personal property, real property, a service, or an intangible.” 40. IC §24-5-0.5-3 defines as a “deceptive act” in violation of the IDCSA “(19) The violation by a supplier of 47 U.S.C. 227, including any rules or regulations issued under 47 U.S.C. 227.” 41. “Supplier” is defined in IC §24-5-0.5-2(a)(3) as “A seller, lessor, assignor, or other person who regularly engages in or solicits consumer transactions, including soliciting a consumer transaction by using a telephone facsimile machine to transmit an unsolicited advertisement. The term includes a manufacturer, wholesaler, or retailer, whether or not the person deals directly with the consumer.” 42. Defendants are a “supplier,” in that they send unsolicited fax advertisements offering goods or services. 43. IC §24-5-0.5-4 authorizes actual damages or $500, whichever is greater, plus reasonable attorney’s fees. Statutory damages may be increased to $1,000 in the case of a willful violation. 44. Plaintiff is entitled to file suit under Fed. R. Civ.P. 23 without complying with notice requirements under state law. Shady Grove Orthopedic Associates, P.A. v. Allstate Ins. Co., 559 U.S. 393 (2010); Mace v. Van Ru Credit Corp., 109 F.3d 338, 345-46 (7th Cir. 1997). 45. Plaintiff and each class member suffered damages as a result of receipt of the unsolicited faxes, in the form of loss of paper, ink, toner, memory, and time. 46. Defendants engaged in such conduct in the course of trade and commerce. 47. Defendants’ conduct caused recipients of their advertising to bear the cost thereof. CLASS ALLEGATIONS 48. Pursuant to Fed.R.Civ.P. 23(a) and (b)(3), plaintiff brings this claim on behalf of a class, consisting of (a) all persons with Indiana fax numbers (b) who, on or after a date 2 years 7 prior to the filing of this action, (c) were sent faxes by or on behalf of defendants Product Slingshot Inc., and Think 3D/Prelude Inc., promoting their goods or services for sale (d) where defendants do not have evidence of consent or an established business relationship prior to the sending of the faxes. 49. The class is so numerous that joinder of all members is impractical. Plaintiff alleges on information and belief that there are more than 40 members of the class. 50. There are questions of law and fact common to the class that predominate over any questions affecting only individual class members. The predominant common questions include: a. Whether defendants engaged in a pattern of sending unsolicited fax advertisements; b. Whether defendants thereby engaged in unfair acts and practices, in violation of the IDCSA. 51. Plaintiff will fairly and adequately protect the interests of the class. Plaintiff has retained counsel experienced in handling class actions and claims involving unlawful business practices. Neither plaintiff nor plaintiff's counsel have any interests which might cause them not to vigorously pursue this action. 52. Plaintiff’s claims are typical of the claims of the class members. All are based on the same factual and legal theories. 53. A class action is the superior method for the fair and efficient adjudication of this controversy. The interest of class members in individually controlling the prosecution of separate claims against defendants are small because it is not economically feasible to bring individual actions. 54. Management of this class action is likely to present significantly fewer difficulties that those presented in many class actions, e.g. for securities fraud. WHEREFORE, plaintiff requests that the Court enter judgment in favor of 8 plaintiff and the class and against defendant for: a. Appropriate damages; b. Attorney’s fees, litigation expenses and costs of suit; c. Such other or further relief as the Court deems just and proper. /s/ Daniel A. Edelman Daniel A. Edelman Daniel A. Edelman Cathleen M. Combs Heather A. Kolbus EDELMAN, COMBS, LATTURNER & GOODWIN, LLC 20 S. Clark Street, Suite 1500 Chicago, Illinois 60603 (312) 739-4200 (312) 419-0379 (FAX) 9 NOTICE OF ASSIGNMENT Please be advised that all rights relating to attorney’s fees have been assigned to counsel. /s/ Daniel A. Edelman Daniel A. Edelman Daniel A. Edelman EDELMAN, COMBS, LATTURNER & GOODWIN, LLC 20 S. Clark Street, Suite 1500 Chicago, Illinois 60603 (312) 739-4200 (312) 419-0379 (FAX) 10 DOCUMENT PRESERVATION DEMAND Plaintiff hereby demands that defendant take affirmative steps to preserve all data and documents relating to the fax transmissions described herein. These materials are likely very relevant to the litigation of this claim. If defendant is aware of any third party that has possession, custody, or control of any such materials, plaintiff demands that defendant request that such third party also take steps to preserve the materials. This demand shall not narrow the scope of any independent document preservation duties of the defendant. /s/ Daniel A. Edelman Daniel A. Edelman T:\35282\Pleading\Revised Complaint_Pleading.wpd 11
privacy
iEbvAokBRpLueGJZBnAI
                                           NO. COMPLAINT—CLASS ACTION DEMAND FOR JURY TRIAL UNITED STATES DISTRICT COURT WESTERN DISTRICT OF WASHINGTON KELSEY SMITH, on behalf of herself and all others similarly situated, Plaintiff, vs. ASSURANCE IQ, LLC, Defendant. Kelsey Smith, individually and on behalf of others similarly situated, alleges the following against Defendant Assurance IQ, LLC (“Assurance IQ” or “Defendant”). I. NATURE OF ACTION 1. As the Supreme Court recently explained, “Americans passionately disagree about many things. But they are largely united in their disdain for robocalls. The Federal Government receives a staggering number of complaints about robocalls—3.7 million complaints in 2019 alone. The States likewise field a constant barrage of complaints. For nearly 30 years, the people’s representatives in Congress have been fighting back. As relevant here, the Telephone Consumer Protection Act of 1991, known as the TCPA, generally prohibits robocalls to cell phones and home phones.” Barr v. Am. Ass'n of Political Consultants, No. 19-631, 2020 U.S. LEXIS 3544, at *5 (July 6, 2020). 2. Assurance IQ is an insurance company providing insurance products and services to consumers. 3. To promote these insurance products and services, Assurance IQ uses pre- recorded robocalls. 4. Assurance IQ made unsolicited calls to Plaintiff on her cellular telephone using prerecorded messages. 5. Assurance IQ also made these calls to residential telephone numbers, like Plaintiff’s, that were listed on the National Do Not Call Registry. 6. Plaintiff now files this lawsuit seeking injunctive relief, requiring Assurance IQ to stop placing unsolicited telemarketing calls to residential and cellular telephone numbers, and to those numbers listed on the National Do Not Call Registry, as well as an award of statutory damages and costs to class members. II. JURISDICTION AND VENUE 7. This Court has federal question subject matter jurisdiction over this action under 28 U.S.C. § 1331, as the action arises under the Telephone Consumer Protection Act, 47 U.S.C. §227 (“TCPA”). 8. This Court has personal jurisdiction over Assurance IQ, and venue is proper in this District under 28 U.S.C. § 1391(b) because Defendant Assurance IQ resides in this District. III. PARTIES 9. Plaintiff Kelsey Smith is a citizen of Maryland. 10. Defendant Assurance IQ, LLC is a limited liability company with its principal place of business located at 920 5th Avenue, Suite 3600, Seattle, Washington 98104 in King County. Assurance IQ, thus, is a citizen of Washington. IV. TCPA BACKGROUND A. The TCPA Prohibits Automated Telemarketing Calls 11. The TCPA makes it unlawful to make any call (other than a call made for emergency purposes or made with the prior express consent of the called party) using an automatic telephone dialing system or an artificial or prerecorded voice to any telephone number assigned to a cellular telephone service or that is charged per the call. See 47 U.S.C. § 227(b)(1)(A)(iii); see also 47 C.F.R. § 614.1200(a)(2). 12. Similarly, the TCPA also prohibits the initiation of any telemarketing telephone call to a residential telephone line using an artificial or prerecorded voice without the prior express consent of the called party. See 47 U.S.C. § 227(b)(1)(B); see also 47 C.F.R. § 614.1200(a)(3). 13. The TCPA provides a private cause of action to persons who receive calls in violation of 47 U.S.C. § 227(b)(1)(A) or 47 U.S.C. § 227(b)(1)(B). See 47 U.S.C. § 227(b)(3). 14. According to findings by the Federal Communication Commission (“FCC”), the agency Congress vested with authority to issue regulations implementing the TCPA, such calls are prohibited because, as Congress found, automated or prerecorded telephone calls are a greater nuisance and invasion of privacy than live solicitation calls, and such calls can be costly and inconvenient. 15. The FCC also recognized that “wireless customers are charged for incoming calls whether they pay in advance or after the minutes are used.” In re Rules and Regulations Implementing the Tel. Consumer Prot. Act of 1991, CG Docket No. 02-278, Report and Order, 18 F.C.C. Rcd. 14014, 14115 ¶ 165 (2003). 16. In 2013, the FCC required prior express written consent for all autodialed or prerecorded telemarketing calls (“robocalls”) to wireless numbers and residential lines. Specifically, it ordered that: [A] consumer’s written consent to receive telemarketing robocalls must be signed and be sufficient to show that the consumer: (1) received “clear and conspicuous disclosure” of the consequences of providing the requested consent, i.e., that the consumer will receive future calls that deliver prerecorded messages by or on behalf of a specific seller; and (2) having received this information, agrees unambiguously to receive such calls at a telephone number the consumer designates.[] In addition, the written agreement must be obtained “without requiring, directly or indirectly, that the agreement be executed as a condition of purchasing any good or service.[]” In the Matter of Rules & Regulations Implementing the Tel. Consumer Prot. Act of 1991, 27 F.C.C. Rcd. 1830, 1844 (2012) (footnotes omitted). B. The National Do Not Call Registry 17. Section 227(c) of the TCPA requires the FCC to “initiate a rulemaking proceeding concerning the need to protect residential telephone subscribers’ privacy rights to avoid receiving telephone solicitations to which they object.” 47 U.S.C. § 227(c)(1). 18. The National Do Not Call Registry allows consumers to register their telephone numbers and thereby indicate their desire not to receive telephone solicitations at those numbers. See 47 C.F.R. § 64.1200(c)(2). 19. A listing on the Registry “must be honored indefinitely, or until the registration is cancelled by the consumer or the telephone number is removed by the database administrator.” Id. 20. The TCPA and implementing regulations prohibit the initiation of telephone solicitations to residential telephone subscribers to the Registry and provides a private right of action against any entity that makes those calls, or “on whose behalf” such calls are made. 47 U.S.C. § 227(c)(5); 47 C.F.R. § 64.1200(c)(2). V. FACTUAL ALLEGATIONS A. Factual Allegations Regarding Defendant 21. Assurance IQ provides insurance services to consumers. 22. One of Assurance IQ’s strategies for marketing its insurance services includes the use of prerecorded messages. 23. Assurance IQ engages in prerecorded calls to solicit new customers. 24. Recipients of these prerecorded calls, including Plaintiff, did not consent to receive such calls. B. Factual Allegations Regarding Plaintiff 25. Plaintiff is, and at all times mentioned herein was, a “person” as defined by 47 U.S.C. § 153(39). 26. Plaintiff’s telephone number, (XXX) XXX-2291, is assigned to a cellular telephone service. 27. Plaintiff’s telephone number was registered on the National Do Not Call Registry on July 9, 2011. 28. Plaintiff’s telephone number is for personal use only. 29. Plaintiff’s telephone number is not associated with a business. 30. Plaintiff has never been an Assurance IQ customer and never consented to receive calls from Assurance IQ. 31. Despite this, Plaintiff received multiple prerecorded calls from Assurance IQ starting in September 2020. 32. The calls all used a prerecorded message regarding the sale of insurance. 33. On several occasions, after the prerecorded message played, Plaintiff was connected with a live agent and asked the caller to stop calling. 34. However, the calls continued. 35. Assurance IQ’s marketing communications became so frequent that on October 29, 2020, Plaintiff sent an email to the CEO of Assurance IQ, Michael Rowell. 36. In response to her complaints, Assurance IQ finally confirmed in November 2020 that it would stop calling her. 37. Assurance IQ is responsible for making the above-described calls. 38. Assurance IQ has received multiple complaints about their prerecorded calling process, including from state attorneys general. 39. Plaintiff and other individuals who received these calls suffered an invasion of privacy and were harassed by the conduct of Assurance IQ. VI. CLASS ACTION ALLEGATIONS 40. Plaintiff incorporates by reference all other paragraphs of this Complaint as if fully stated herein. 41. As authorized by Rule 23(b)(2) or (b)(3) of the Federal Rules of Civil Procedure, Plaintiff brings this action on behalf of two classes of all other persons or entities similarly situated throughout the United States (the “Classes”). 42. Plaintiff proposes the following Class definitions, subject to amendment as appropriate: Robocall Class: All persons within the United States: (1) to whose residential or cellular telephone number; (2) Defendant (or an agent acting on behalf of Defendant) placed a telemarketing call; (3) within the four years prior to the filing of the Complaint; and (4) using an identical or substantially similar prerecorded message used to place the telephone call to Plaintiff. National Do Not Call Registry Class: All persons in the United States (1) whose telephone numbers were on the National Do Not Call Registry for at least 31 days (2) but who received more than one telemarketing call (3) from Defendant (or an agent acting on behalf of Defendant) (4) within a 12-month period, (5) within the four years prior to the filing of the Complaint. 43. Excluded from the Classes are counsel, Defendant, any entities in which Defendant has a controlling interest, Defendant’s agents and employees, any judge to whom this action is assigned, and any member of such judge’s staff and immediate family. 44. Plaintiff is a member of and will fairly and adequately represent and protect the interests of the Classes as she has no interests that conflict with any of the Class members. 45. Plaintiff and all members of the Classes have been harmed by the acts of Defendant, including, but not limited to, the invasion of their privacy and the intrusion on their telephone that occupied it from receiving legitimate communications. 46. The Classes, as defined above, are identifiable through Defendant’s dialer records, other telephone records, and telephone number databases. 47. Plaintiff does not know the exact number of members in the Classes, but Plaintiff reasonably believes Class members number, at minimum, in the hundreds since the use of prerecorded messages is typically employed to call en masse. 48. The joinder of all Class members is impracticable due to the size and relatively modest value of each individual claim. 49. Additionally, the disposition of the claims in a class action will provide substantial benefit to the parties and the Court in avoiding a multiplicity of identical suits. 50. There are well defined, nearly identical questions of law and fact affecting all parties. The questions of law and fact, referred to above, involving the Class claims predominate over questions that may affect individual Class members. 51. There are numerous questions of law and fact common to Plaintiff and to the proposed Classes, including but not limited to the following: a. Whether Defendant used prerecorded messages to send calls; b. Whether Defendant made calls to Plaintiff and members of the Robocall Class without first obtaining prior express written consent to make the calls; c. Whether the Defendant made multiple telephone calls to Plaintiff and members of the National Do Not Call Registry Class; d. Whether Defendant’s conduct constitutes a violation of the TCPA; and e. Whether members of the Classes are entitled to treble damages based on the willfulness of Defendant’s conduct. 52. Plaintiff’s claims are typical of the claims of the Classes. Plaintiff’s claims, like the claims of Classes, arise out of the same common course of conduct by Defendant and are based on the same legal and remedial theories. 53. Plaintiff will fairly and adequately protect the interests of the Classes. Plaintiff has retained counsel with substantial experience in prosecuting complex litigation and class actions, and especially TCPA class actions. Plaintiff and her counsel are committed to vigorously prosecuting this action on behalf of the other members of the Classes and have the financial resources to do so. Neither Plaintiff nor her counsel have interests that are contrary to or that conflict with those of the proposed Classes. 54. Common questions of law and fact predominate over questions affecting only individual Class members, and a class action is the superior method for fair and efficient adjudication of the controversy. The only individual question concerns identification of Class members, which will be ascertainable from records maintained by Defendant and/or its agents. 55. A class action is the superior method for the fair and efficient adjudication of this controversy. The interest of individual members of the Classes in individually controlling the prosecution of separate claims against Defendant are small because the damages in an individual action for violation of the TCPA are small. Management of these claims is likely to present significantly fewer difficulties than are presented in many class claims. Class treatment is superior to multiple individual suits or piecemeal litigation because it conserves judicial resources, promotes consistency and efficiency of adjudication, provides a forum for small claimants, and deters illegal activities. There will be no significant difficulty in the management of this case as a class action. 56. Defendant has acted on grounds generally applicable to the Classes, thereby making final injunctive relief and corresponding declaratory relief with respect to the Classes appropriate on a classwide basis. FIRST CAUSE OF ACTION Violation of the Telephone Consumer Protection Act (47 U.S.C. 227(b) on behalf of the Robocall Class) 57. Plaintiff incorporates the allegations from all previous paragraphs as if fully set forth herein. 58. The foregoing acts and omissions of Defendant and/or its affiliates, agents, and/or other persons or entities acting on Defendant’s behalf constitute numerous and multiple violations of the TCPA, 47 U.S.C. § 227(b), by delivering prerecorded telemarketing messages to the cellular and residential telephone numbers of Plaintiff and members of the Robocall Class. 59. As a result of Defendant’s and/or its affiliates, agents, and/or other persons or entities acting on Defendant’s behalf’s violations of the TCPA, 47 U.S.C. § 227, Plaintiff and members of the Robocall Class presumptively are entitled to an award of $500 in damages for each and every call made to their cellular and residential telephone numbers using an artificial or prerecorded voice in violation of the statute, pursuant to 47 U.S.C. § 227(b)(3)(B). 60. If the Defendant’s conduct is found to be knowing or willful, Plaintiff and members of the Robocall Class are entitled to an award of up to treble damages. 61. Plaintiff and members of the Robocall Class are also entitled to and do seek injunctive relief prohibiting Defendant and/or its affiliates, agents, and/or other persons or entities acting on Defendant’s behalf from violating the TCPA, 47 U.S.C. § 227(b), by making telemarketing calls to any cellular or residential telephone numbers using an artificial or prerecorded voice in the future. SECOND CAUSE OF ACTION Violation of the Telephone Consumer Protection Act (47 U.S.C. § 227, et seq. on behalf of the National Do Not Call Registry Class) 62. Defendant violated the TCPA and the Regulations by making, or having its agent make, two or more telemarketing automated calls within a 12-month period on Defendant’s behalf to Plaintiff and members of the National Do Not Call Registry Class while those persons’ telephone numbers were registered on the National Do Not Call Registry. 63. As a result of the Defendant’s violations of 47 U.S.C. § 227, et seq., Plaintiff and National Do Not Call Registry Class members are entitled to an award of up to $500 in statutory damages for each and every violation of the statute, pursuant to 47 U.S.C. § 227(c)(5). 64. Plaintiff and National Do Not Call Registry Class members are also entitled to and do seek injunctive relief prohibiting the Defendant from advertising their goods or services, except for emergency purposes, to any number on the National Do Not Call Registry in the future. 65. The Defendant’s violations were knowing or willful. VII. PRAYER FOR RELIEF WHEREFORE, Plaintiff, individually and on behalf of the Classes, prays for the following relief: A. Injunctive relief prohibiting Defendant from calling telephone numbers advertising their goods or services, except for emergency purposes, to any cellular or residential telephone number using a prerecorded message in the future, or in any call to a residential number on the National Do Not Call Registry; B. That the Court enter a judgment awarding Plaintiff and all Class members statutory damages of $500 for each violation of the TCPA and $1,500 for each knowing or willful violation; and C. An order certifying this action to be a proper class action pursuant to Federal Rule of Civil Procedure 23, establishing Classes the Court deems appropriate, finding that Plaintiff is a proper representative of the Classes, and appointing the lawyers and law firms representing Plaintiff as counsel for the Classes; D. Such other relief as the Court deems just and proper. VIII. DEMAND FOR JURY TRIAL Plaintiff hereby demands a trial by jury. RESPECTFULLY SUBMITTED AND DATED this 17th day of June, 2021. TURKE & STRAUSS LLP By: /s/ Samuel J. Strauss, WSBA #46971 Samuel J. Strauss, WSBA #46971 Email: [email protected] 613 Williamson St., Suite 201 Madison, Wisconsin 53703 Telephone: (608) 237-1775 Facsimile: (608) 509-4423 Attorneys for Plaintiff
privacy
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