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{
"status": "book",
"name": "Michael Carter",
"flight": [
1014
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"return_month": "Mar",
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"name": "Michael Carter",
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"customer: Hi, I am Michael Carter.",
"agent: Hello, how may I support you today?",
"customer: I need to book a ticket from BOS to DFW for visiting the Urban Air Trampoline Park with my office colleagues.",
"agent: Sure, could you please share your dates of travelling?",
"customer: My travelling dates are 03/05 and 03/07.",
"agent: Ok, please specify your airport codes to proceed? Sorry for inconvenience. Do you have any other restrictions to be met?",
"customer: Make sure that the price should be below 1000 and with 1 connection.",
"agent: OK, please wait for a while, let me search a flight for you.",
"customer: Sure.",
"agent: Thanks for waiting, we are happy to inform you that we have found a flight of Southwest airline, flight number-1014 connections-1 and ticket fare is 100. Would you like me to proceed?",
"customer: You can proceed with booking.",
"agent: Sure, your dates has been reserved.",
"customer: Thank you for your service.",
"agent: Thanks for consulting us, have a great journey ahead."
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"status": "book",
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{
"status": "book",
"name": "Sandra Edwards",
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"customer: Hi.",
"agent: Hello. What type of service do you need from our side?",
"customer: I need a small help from your agency in my flight ticket booking, can you please help me?",
"agent: Sure, can I have your departure and arrival dates of your journey?",
"customer: Thank you and my planned trip dates are 08/10 and 08/12.",
"agent: Ok, what are your source and destination airport codes?",
"customer: My genesis airport code is PHX and I have to land on PHX which is a round trip.",
"agent: Ok, please give me a minute.",
"customer: Ok.",
"agent: The flight 1020 is available in this route with connection limit 1. Shall I proceed with ticket booking?",
"customer: That's perfect, you can book the flight ticket on my name Sandra Edwards. I am so happy with your service, thank you so much for your help.",
"agent: Ok, your ticket is booked with the name Sandra Edwards and the airlines name is AA.",
"customer: Thank you for ticket booking.",
"agent: You are welcome. Thank you for reaching us."
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"status": "book",
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"flight": [
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{
"status": "book",
"name": "Alexander Anderson",
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"customer: Hi, I am Alexander Anderson.",
"agent: Hello, How exactly can I serve you now?",
"customer: I am excited to go Haunted Pub tour at Washington,DC - DCA. Can you help me with booking a connecting flight?",
"agent: Ok, please share your travelling dates?",
"customer: I will fly on 03/20 and 03/22.",
"agent: May I know your source code?",
"customer: I want to board from Detroit, MI - DTW.",
"agent: Ok, please wait.",
"customer: Sure.",
"agent: We found a 1007 Delta airline, with fare 100 for your journey.",
"customer: Please proceed.",
"agent: Your booking is done.",
"customer: Thanks for your assistance.",
"agent: Thanks for approaching us."
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"status": "book",
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{
"status": "no_reservation",
"name": "Michelle Allen",
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"name": "Michelle Allen",
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"customer: Hello.",
"agent: Hello.",
"customer: My name is Michelle Allen.",
"agent: How may I help you today?",
"customer: Owing to an emergency, I want to cancel my recent reservation. Can you help me in cancel reservation?",
"agent: Sure, please wait for a moment.",
"customer: Sure.",
"agent: Sorry, there is no reservation found basis on your details.",
"customer: Ok, no problem. Thank you.",
"agent: Thank you for reaching us."
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"name": "Michelle Allen",
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{
"status": "no_reservation",
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"customer: Hello, I am Scott Garcia.",
"agent: Hello, how can I help you?",
"customer: As my plan for visiting Denver was cancelled, So I want to cancel my recent reservation. Would you please help me out?",
"agent: Sure, I am happy to help you. Please be on hold, I will check the status and revert you.",
"customer: Sure.",
"agent: Thank you for your time, There is no reservation found on your name.",
"customer: No problem, thank you for the information.",
"agent: Thank you for contacting us."
] | {
"status": "no_reservation",
"name": "Scott Garcia",
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{
"status": "book",
"name": "Joseph Perez",
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"name": "Joseph Perez",
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"customer: Hello. I am Joseph Perez.",
"agent: Hello, how may I help you today?",
"customer: I would like to book a ticket from JFK to DCA, can you please help me out?",
"agent: Sure Perez, can you please share me with your dates of journey?",
"customer: I am travelling on these dates 12/30 and 01/01.",
"agent: Please wait for a moment.",
"customer: Sure.",
"agent: There is a flight with the connecting flight of fare 100 and the airline is naming as Spirit, are you ok with this booking? Your ticket has been reserved with the flight number 1003, thank you."
] | {
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"name": "Joseph Perez",
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{
"status": "no_reservation",
"name": "Debra Lewis",
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"customer: Hi.",
"agent: Hello. How can I assist you for today?",
"customer: I am Debra Lewis, can you help me for changing my existing reservation?",
"agent: Yes, I can help you.",
"customer: Thank you.",
"agent: Sorry to inform you that there is no reservation found on your name.",
"customer: Oh! It's ok, no problem.",
"agent: Thank you for reaching us.",
"customer: Thank you for your services."
] | {
"status": "no_reservation",
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{
"status": "book",
"name": "Linda Carter",
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"customer: Hi, I am Linda Carter.",
"agent: Hello, how may I assist you?",
"customer: As I am a new joiner, I need to attend two days training session in my branch office at Denver, DEN. Can you help me to book a halting flight?",
"agent: Sure, when would you like to travel?",
"customer: I want to fly on 12/12 and recur on 12/14.",
"agent: Help me with the source code?",
"customer: I want to board from Chicago, IL - ORD.",
"agent: THank you for your details, we found a flight in an airline Spirit of number 1010 with a price of 100.",
"customer: Please confirm the booking.",
"agent: Your flight ticket is booked.",
"customer: Thanks for your assistance.",
"agent: Thank you for reaching us."
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"status": "book",
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{
"status": "no_flight",
"name": "Paul Gonzalez",
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"customer: Hello, I am Paul Gonzalez.",
"agent: Hello, in what way I can be at your service?",
"customer: I want to meet my old collage friends at Boston, can you please book me a ticket?",
"agent: Sure, can I have your airport codes?",
"customer: My airport codes are from IAH to BOS.",
"agent: Ok, when are you planning to travel?",
"customer: I would like to leave between 07/14 and 07/16.",
"agent: Do you have any other preferences?",
"customer: I need a connecting flight.",
"agent: Sorry to inform you Paul Gonzalez, no airline is providing service on your route.",
"customer: Ok, no problem. Thank you.",
"agent: Thank you for choosing our service."
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{
"status": "book",
"name": "Betty Turner",
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"customer: Hi, I am Betty Turner.",
"agent: Hello, how may I serve you?",
"customer: I want to visit Sliver street studios at Houston , can you please help me with booking?",
"agent: Sure, please provide your travelling details for reserving a ticket?",
"customer: My travel dates are from 11/05 to 11/07. My airport codes are from MSP to HOU.",
"agent: Ok, I will check the availability of flights on your preferred dates and revert you in a moment.",
"customer: Ok.",
"agent: Here is an airline UA of flight number 1006 to Houston. price 100 with a single connection.",
"customer: You can proceed with booking.",
"agent: Ok, your ticket has been confirmed.",
"customer: Thank you for your great service.",
"agent: Thank you for contacting us, have a wonderful day."
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"status": "book",
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{
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"agent: Hello, how may I assist you today?",
"customer: Can you please help me in booking a flight ticket from LAS to EWR?",
"agent: Sure, can you please let me know your travel dates?",
"customer: I want to fly on July 06 and return on July 08.",
"agent: Do you prefer a connection in between the journey?",
"customer: I need a single connection.",
"agent: Do you have any other requirements?",
"customer: I don't have any other requirements.",
"agent: Ok, please wait for a minute.",
"customer: Ok.",
"agent: We found a connecting flight in Hawaiian Airlines with flight number 1022 having an economy class. Shall I proceed for booking?",
"customer: You can proceed to booking.",
"agent: May I know your name to book a ticket?",
"customer: Myself Nicole Phillips.",
"agent: Your booking has been processed.",
"customer: Thank you.",
"agent: Thank you for approaching us."
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{
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"customer: Hi.",
"agent: Hello, how can I help you now?",
"customer: Can you please change my recent reservation details? As I had booked the ticket with wrong dates.",
"agent: Sure, I will help you with that.",
"customer: Thanks for accepting my request.",
"agent: May I know your name please?",
"customer: Sure, my name is Anthony Anderson.",
"agent: Please wait for a moment, while I check for the reservation.",
"customer: Sure, take your own time. I'll be on hold.",
"agent: Thank you for waiting, sorry there is no reservation found on your name in our system data.",
"customer: Oh! May be something went wrong while I was booking the ticket. Thank you anyways.",
"agent: Thank you for visiting us, we hope see you again."
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"agent: Hello, how may I help you?",
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"customer: Travelling dates are 09/03 and 09/05.",
"agent: Wait a minute.",
"customer: OK.",
"agent: We found a flight on Jetblue airline, flight number as 1017 with the fare of 100. Shall I proceed?",
"customer: You can proceed with booking.",
"agent: Your ticket has been booked.",
"customer: Thanks for the help.",
"agent: Thank you for reaching us."
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{
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"customer: Hi.",
"agent: Hello, how can I assist you?",
"customer: I would like to meet my client at Washington-DC, can you please book my flight ticket from IAH to IAD?",
"agent: Can you provide me your dates of journey to book a ticket?",
"customer: Thank you. I will depart on Sept 14th and return back on Sept 16th.",
"agent: Ok, please can I know your specifications?",
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"customer: Thank you so much.",
"agent: Thank you for connecting with our agency."
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"customer: Hello,. I am Melissa Nelson.",
"agent: Hello, May I know what kind of service you are expecting from us?",
"customer: I want to attend Steampunk festivals at New York with the fare of 1000. Can you please help me in booking a flight ticket?",
"agent: Sure, Please mention your connection limit.",
"customer: I want a break in my journey, so make sure that flight should contain 1 connection.",
"agent: Ok, please mention your travel dates?",
"customer: I want to fly on 10/19 and return on 10/21.",
"agent: To proceed for booking, we need your travel airport codes?",
"customer: Travelling airport are from SEA to JFK.",
"agent: Thank you, For providing valuable information with which we can help you to book your ticket. Please wait for a minute.",
"customer: Sure.",
"agent: We apologize, but we do not have any flights with your requirements.",
"customer: Ok, no problem. Thanks for the information.",
"agent: Thank you for opting us, Have a pleasant day."
] | {
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{
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"customer: Hello.",
"agent: Hello. How can I assist you today?",
"customer: I am Virginia Moore from Orlando. I need your assistance in reserving a flight ticket from Orlando because I have to attend a party in Detroit. Can you please find a flight?",
"agent: Ok, please can I know the dates of your planned journey?",
"customer: Thank you. My planned journey dates are July 07 and July 09.",
"agent: Yes, can you let me know the airport codes of your origin and destination airport codes?",
"customer: Ok, the nearest airports to my locations are MCO and DTW.",
"agent: Please wait a moment while I check. If you have any specification please let me know?",
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"customer: Ok. You are most welcome."
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"customer: Hello,.",
"agent: Hello, How may I oblige you today?",
"customer: I am going to enjoy my holiday trip in the Redwood Regional Park with my colleagues, which is at Oakland. Can you assist me in booking a flight with a single halt?",
"agent: Sure, we are blissful to help you. Kindly mention your price limit?",
"customer: I will spend only 200 for my journey.",
"agent: What are your planned trip dates?",
"customer: I intend to travel on 06/01, and I will recur on 06/03.",
"agent: Can you please provide your take off and landing airport codes?",
"customer: I want to Land at CA - OAK. My nearest boarding airport is from Charlotte, NC - CLT.",
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"customer: Sandra Young is my Name.",
"agent: Ok, wait for a while I will check the availability of flights and revert you.",
"customer: Sure.",
"agent: Sorry for the inconvenience, we are unable to find a flight on your preferred dates.",
"customer: Ok, not a problem at all. Thank you for the instant help without delay.",
"agent: Thank you for choosing us, Have a pleasant day."
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"agent: Hello. How can I assist you at this moment?",
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"agent: Sure, can you please provide your travelling dates?",
"customer: Ok, my depart date is 05/02 and return date is 05/04.",
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"agent: Hello, how may I assist you today?",
"customer: I am Jerry Brown planning a round trip to NC-CLT with my friends. Can you book a ticket?",
"agent: Sure, we can help you. May I know your connection limit please?",
"customer: I need a connection limit.",
"agent: Can you please forward your journey dates that you prefer to travel?",
"customer: My trip dates are 04/03 and 04/05.",
"agent: Ok, please wait for a while.",
"customer: Ok.",
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"agent: Thank you for approaching us."
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"customer: Please book me a ticket from PHL to HOU to meet my old friends.",
"agent: Sure, Can you please let me know your travelling dates?",
"customer: I have planned to travel on 07/15 and 07/17.",
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"agent: Thank you for reaching us, have a nice day."
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"customer: Hi,.",
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"customer: Please book a ticket from Houston, TX-HOU to New York, NY-LGA.",
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"agent: Please wait for a moment.",
"customer: Sure.",
"agent: Thanks for waiting, there is a connecting flight of airline Frontier, flight number is 1015 and fare is 100,. Shall I proceed with booking?",
"customer: Please book a ticket.",
"agent: Your booking has been done.",
"customer: I am Michelle Adams. Thanks."
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"customer: My travelling dates are from 07/25 till 07/27.",
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"customer: I am planning to travel from SEA to LAX. Can you please help me to book a ticket?",
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"customer: My travelling dates will be on Nov 21 to Nov 23.",
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"customer: My trip dates are from 07/05 to 07/07.",
"agent: Ok. Sorry Edwards, there are no flights available on your request.",
"customer: Oik, thank you for your help.",
"agent: Welcome."
] | {
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} | [] | true |
{
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"customer: Hello.",
"agent: Hello, how can I assist you?",
"customer: I am planning to visit Oakland to meet my father, can you please help me in booking a flight ticket from DCA to OAK?",
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"customer: Myself Nancy Taylor.",
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"agent: Wait a minute please I will get back to you with the flight details.",
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"agent: Thank you for waiting, sorry to inform no flights found with your details.",
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"agent: Thank you for reaching us, have a nice day."
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"agent: Sure, I am here to help you. May I know your name?",
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"agent: Thank you. Please wait for a while, let me check your reservation status.",
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"agent: Sorry, I have not found any reservation under your name in our database.",
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"customer: Hi, I am Daniel Taylor.",
"agent: Hello. How may I oblige you today?",
"customer: I intend to fly from New York, NY - EWR to meet my old friend at central park. Can you help me book a flight ticket for my round trip?",
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"agent: Could you please let me know your travelling dates.",
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"agent: Thanks for choosing us."
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"agent: Hello, how can I help you today?",
"customer: I want to book a flight ticket from Washington so, can you please book a ticket in business class?",
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"customer: My travelling dates are May 12 and May 14.",
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{
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"agent: OK.",
"customer: I want to attend flower festival at Detroit, DTW. Can you help me in booking a flight ticket?",
"agent: Sure, please provide your dates of journey?",
"customer: My dates are 08/30 to 09/01.",
"agent: Ok, your boarding airport please?",
"customer: My boarding point is PHX.",
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"customer: Sure.",
"agent: A flight in Hawaiian airline is available for you with fare 200. Shall I confirm 1000 flight?",
"customer: Ok, Confirm.",
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"customer: Ok, Thank you.",
"agent: Thanks for reaching us, have a nice day."
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{
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"agent: Sure, can you please tell your travelling dates?",
"customer: I planned to start on 08/09 and return back on 08/11.",
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"agent: Thank you and have a nice day."
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{
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"customer: I have planned to go for Cultural festival at Detroit, DTW. Can you please help me for booking?",
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"agent: Thank you for choosing us."
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"customer: My depart is on 12/22 and return on 12/24.",
"agent: May I know your origin point?",
"customer: My origin is PHL.",
"agent: Sorry, no flights found on your given details.",
"customer: No problem, thank you.",
"agent: Thank you for reaching us."
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{
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"customer: Hello.",
"agent: Hello.",
"customer: I am Paul Martin.",
"agent: How may I guide you today?",
"customer: I want to book a ticket from DTW to DTW to attend seminar, can you help me?",
"agent: Sure, I will help you with that. Can you please share your preferable journey dates?",
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"agent: Please wait for a minute.",
"customer: Sure.",
"agent: I found a ticket for you with price of 200, flight number is 1004 and connection is 1.",
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"agent: Is it ok for you? I confirmed your ticket successfully.",
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"agent: Thank you for reaching us."
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{
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