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Job Title Dispatcher
If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Dispatcher position. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team.
Job Locations US-OH-Medina
Job Title Car Sales Rep - Medina
Job Locations US-TN-Memphis
Job Locations US-CO-Aurora
Job Title Production Quality Manager
As the Production Quality Manager (PQM), you are responsible for the coaching, management, and leadership of VSA employees as well as operations. The PQM works to ensure that we are providing the highest level of quality utilizing the most efficient methods for preparing cars. The PQM helps make sure that everyone in Vehicle Service consistently executes Hertz's rigorous vehicle preparation process so that every vehicle meets Hertz's heritage of vehicle safety and quality. The PQM completes quality audits of the fleet as well as standard work audits utilizing the Akkroo application. PQM works closely with our third party vendor and the Ultimate Choice Lot Manager to successfully implement the replenishment model. PQM will work closely with the Value Stream Leader VSA/IR to maintain accurate metrics and to utilize them for the continuous improvement of the VSA operations. To be a great PQM, you need: - Commitment to developing and learning a wide variety of skills so that you can advance to higher levels at Hertz - A desire to grow with Hertz including a willingness to live and work in a number of different cities throughout the United States - A deep desire to work with and lead others as a team to build a business that is both fast paced and continually improving - An ability to manage all aspects of the rental car business from Customer Service, Sales, Fleet Management, Maintenance, Vehicle Service, Vehicle Replenishment and Financial Analysis - An ability to remain level headed and calm with both customers and employees as you assist them through challenging situations - An ability to be a Hertz Brand Ambassador at all times as you seek to create a positive environment and solutions that generate continued customer and employee loyalty
Job Locations US-NJ-Union
Job Title Branch Manager Trainee - Union NJ
Job Locations US-IL-Chicago
Job Title Car Cleaner - O'Hare ($13/hour)
Job Locations US-AL-Mobile
Job Title Counter Sales Agent (Full-Time)
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. The Counter Sales Representative provides attentive, courteous service to understand the customer's travel needs, promote Hertz's products and services and resolve issues. This is a full-time career (40 hours/week) starting at $9.75/hour with a lucrative sales commission structure. We at Hertz want to help you grow your new career. We offer career advancement through raises/promotions, educational assistance, and on the job training! **Sales experience is required** Responsibilities: - Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and procedures - Personally welcome customers using with a pleasant greeting, assist in answering questions in a friendly manner - Resolve customer issues and concerns professionally using effective customer service techniques - Effectively communicate and offer ancillary products and services to enhance customer's travel experience - Emphasis on selling and revenue maximization on core products such as, but limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells - Answer telephone calls in a timely manner in accordance with best practices and policy standards - Liaise with various Hertz departments - Achieve personal sales goals while supporting the goals of the team - Answer questions and provide directions in a courteous and expeditious manner - Qualify and process customer rentals with accuracy and attention to detail - Accurately record the customer's information to complete the rental record and maintain all paperwork associated with the rental - Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines - Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction - Keep work area organized and free of clutter
Job Locations US-CA-Los Angeles
Job Title General Manager III
The General Manager directs the operations of all locations within a Region to ensure maximum performance through sales and operational management. The key responsibilities and accountabilities for the incumbent are to: The General Manager leads the management team of all locations within a defined region to exceed goals in revenue, operational and customer service performance. The General Manager will in coordination with Area Managers submit business projections and adjust resources to maximize performance opportunity. The General Managers will seek additional growth opportunity to include expansion in existing markets and potential expansion locations. The General Manager will make business presentations to Senior Leadership to support existing and growth potential. - Analyze market data and communicate opportunities to Senior Leadership. - Achievement of Operational goals and financial objectives. - Continually increase growth in Market Share within marketplaces. - Manage employees in RAC locations. - Maintain high levels of employee satisfaction, specifically as measured by the company's Pulse Survey. - Maximize sales revenue by exceeding performance targets. - Accurately forecast Region financial outcome based on projected rental volume. - Proactive fleet management to maximize revenue and minimize asset costs. - Ensure efficient utilization and effective control of vehicle inventory. - Understand, interpret and analyze financial statements for region and locations. - Identify opportunities for Greenfield locations. - Provide ongoing support to Management & staff by training, coaching and motivating. - Give specific performance feedback to Area Managers on a regular basis. - Coordinate opening of new locations to include hiring of personnel. - Maintain effective employee staffing levels based on estimated rental volume. - Manage required administrative tasks, controls and reports. - Ensure unparalleled customer satisfaction and address customer issues in a timely manner. - Foster a strong union / employer working relationship - Support Region safety program and ensure compliance of policy within all locations. - Adhere to company policy and procedure
Job Locations US-VA-Dulles | US-VA-Sterling | US-VA-Alexandria | US-VA-Leesburg
Job Title Tire/Lube Tech (Part-Time)
If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Utility Mechanic position at our Hertz Rent-A-Car location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team Duties include changing oil, changing tires, and 13-point inspections. Must be a quick learner, and have some auto mechanical knowledge. Applicants must have an assortment of tools, oil filter wrenches, socket set, and a toolbox to keep them in. Must be able to work flexible shifts including weekends and holidays; and work overtime as required. Primary Responsibilities: - The primary purpose of the Utility Mechanic is to perform general and warranty repairs and or/ preventative maintenance checks on all Hertz fleet vehicles. - Responsible for oil/lube/tire changes, 13 point inspections, brake and tire repair, and miscellaneous vehicle repairs. - Responsible for creation/processing of shop repair orders. - Responsible for maintaining appropriate paperwork and reports. - Properly time stamp documents as required. - Follow all company service and safety policies and procedures. - Must own/use your own tools.
Job Locations US-OH-Parma
Job Title Transporter - Casual - Parma
Job Locations US-VA-Dulles | US-VA-Sterling | US-VA-Leesburg | US-DC-Washington | US-DC-Washington
Job Title Operations Manager - Entry Level
As a Functional Manager you will work on the day-to-day aspects of the rental car business while using superior management, leadership and customer service skills. You will work with a wide range of employees, customers, vendors, and third party contractors to achieve the overall results and goals for your area of operations. You are responsible for managing a unionized and/or non-unionized workforce, delivering quality customer service, increasing sales and revenue, scheduling adequate staff coverage, handling escalated customer issues and requests, recruiting new employees and providing them with training. You will be an expert in all of Hertz products and services and will coach employees how to improve their ability to sell and meet customer needs. Additionally, depending on your assigned area you will be responsible for the rental fleet at your location including staying aware of hourly reservations, return counts, vehicle make and model availability, preventative maintenance schedules, etc. to achieve the greatest revenue and profitability To be a great FM, you need: - Commitment to developing and learning a wide variety of skills so that you can advance to higher levels at Hertz - A desire to grow with Hertz including a willingness to live and work in a number of different cities throughout the United States - A deep desire to work with and lead others as a team to build a business that is both fast paced and continually improving - An ability to manage all aspects of the rental car business from Customer Service, Sales, Fleet Management, Maintenance, Vehicle Service, Vehicle Replenishment and Financial Analysis - An ability to remain level headed and calm with both customers and employees as you assist them through challenging situations - An ability to be a Hertz Brand Ambassador at all times as you seek to create a positive environment and solutions that generate continued customer and employee loyalty
Job Locations US-NY-Latham
Job Title Clerk
Job Responsibilities - Run and distribute regional tracking reports for Latin America /Caribbean - Processing payments for Hertz T.A. incentive program - Assist in website content updates for www.Hertz.com and Special Offer/Offer communications - Data Entry for Hertz CRM Loyalty Programs - Receive, sort, distribute direct mail materials for our CRM Loyalty programs to Latin America/Caribbean GSA network via International Courier.
Job Title Transporter
Job Locations US-PA-Monroeville
Job Title Manager Trainee - Monroeville
Job Locations US-VA-Springfield
Job Title Clerk Car Sales
The Car Sales Clerk for the Springfield, VA Store will have the following duties. - Receiving cars and controlling all accounting related to getting cars front line ready for sale. - Handle all Fleet Control System requirements. - Maintain a daily log of all incoming inventory. - Record keeping for insurance and bids on vendors used for reconditioning and facility management - Assist the Location Manager in day to day operations as needed for facilitating Location Sales. Includes Dealer Plate Inventory, New Hire Paperwork, Time-cards input and Summary Report, Support region as required. - Assist F&I Mgr with deal packaging as needed. - Work on any DMV issues that might come up. Assist with Title & Registration as needed. - May perform related clerical work and complete special clerical projects as required. Compensation and Benefits: - Health insurance - Dental insurance - Vision, Life, Disability insurance - 401(k) plan with company match - Paid vacation - Employee Vehicle Purchase Program - Discounts on Hertz Rentals - Professional work environment, with job training and advancement opportunities If you believe in doing business with integrity, transparency, professionalism and teamwork- we invite you to apply today. Apply today or tell a friend about this opportunity.
Job Locations US-PA-Bensalem
Job Title Retail Car Sales Manager
Hertz Car Sales is one of the fastest growing dealer groups in the country. Our rapid growth is fueled by large volume selling of the Hertz fleet creating an amazing opportunity for the right individual. If you are tired of working for someone who isn't working for you…Join our team as a Retail Car Sales Manager….This is a unique, "ground floor" opportunity to participate in the development of something brand new. You will be a valued contributor to the process and will be provided the chance to help shape the future of the Car Sales division The successful candidate will be responsible for: - Responsible to consistently and profitably meet new vehicle sales quotas through expert management and leadership of the sales team. - Forecast sales, maintain proper inventory levels in terms of amount and vehicle types, and motivate the sales team. - Responsible for hiring, training, and monitoring team member performance. He/she is responsible for the resolution of customer complaints and to assist in closings when necessary - Train the sales team on sales methodologies that support established sales targets - Train sales team to become subject matter experts on all vehicles and vehicle specifications/features in the inventory - Establish sales quotas for each sales representative and provide continuous feedback in order to manage to overall sales goals - Continuously monitor and adjust inventory to optimize customer choice - Measure and report sales metrics; monitor actuals-to-plan - Continuously and consistently promote the dealership, its values, and its products/services - Finalizing Purchase, Trade-in, and Sales agreements, contracts, etc. - Utilizing e-commerce tools, ie social media, listing services, inventory systems, etc - Executing advertising and promotional plans - Assisting with various Remarketing initiatives - Managing Rent 2 Buy sales and related processes - Work closely with Hertz Rental facilities - Local travel to retail store locations as a fill in for local management (vacation, sick leave, etc), new store setup, low performer store training, and all other management needs as designated by the Regional Director. (USE ONLY FORRETAIL CAR SALES MGR – VARIOUS DEALERSHIPS) - Perform as an F&I manager as needed (USE ONLY FORRETAIL CAR SALES MGR – VARIOUS DEALERSHIPS) Compensation and Benefits: In addition to competitive pay, we offer: - Pay plus commission and an aggressive bonus structure - Health insurance - Dental insurance - Vision, Life, Disability insurance - 401(k) plan with company match - Paid vacation - Employee Vehicle Purchase Program - Professional work environment, with job training and advancement opportunities If you believe in doing business with integrity, transparency, professionalism and teamwork- we invite you to apply today. Apply today or tell a friend about this opportunity.
Job Title Lot Attendant Car Sales
Job Locations US-WA-Federal Way
Job Locations US-NV-Las Vegas
Job Title Utility (Car Cleaner)
Job Title Customer Service Director - Dollar Thrifty
The airports are busy locations dealing with several hundred/thousand transactions in a day. Every Manager has a role to play in ensuring their contribution enables the whole operation to work efficiently to deliver the best customer service. Therefore managers must look not only at the functions where they have oversight, but the site as a whole to ensure that service focus is achieved at all times. Dollar/Thrifty has high expectations that all managers will be effective leader coaches. As a Customer Service Leader (CSL) you and your team will strive to create a positive customer experience from the time they enter the courtesy bus until they leave with their personal choice of vehicle from the exit gate. You will lead and coach your team to guide our customers through the rental process with minimal wait times while offering them a wide variety of Dollar/Thrifty products and services. Additionally, you will work to ensure that Dollar/Thrifty's most loyal of customers have the highest standard quality and service. You will work closely with the Operations Leader to leverage the replenishment model and ensure proper utilization of the zones. The CSL will serve as the third level of escalation for customer issue and works to resolve outstanding issues and coach your team how to resolve issues at the lowest level possible while delivering the highest level of customer service.
Job Locations US-MD-Glen Burnie
Job Title TNC Car Cleaner - Glen Burnie
Job Locations US-CA-Hayward
Job Title Branch Manager I
The Branch Manager I represents all Hertz Global brands to our customers, community leaders, business partners, vendors and government entities. This position is primarily responsible for the successful delivery and oversight of the Hertz product to internal and external customers. This position provides overall leadership to all employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, budgets, and vendor relations. The Branch Manager I is responsible to have in-depth knowledge of operations, management, logistics, technology and financial disciplines. The leader must have a proven track record for decisive actions backed by analytical thinking, goal-directed leadership and service-oriented performance. This leader will deliver results through leadership, direction, alignment and motivation. - Develop, monitor, modify and assure compliance with the annual business plan to ensure the profitability of the business unit - Direct and organize all reservations and pick-ups, develop relationships with existing vendors such as Lyft, Uber and Pep-boys - Develop and implement location strategies to maximize profitability and revenue management opportunities including revenue per unit, etc - Handle or assist in the resolution of customer service issues - Ensure a high level of customer service is maintained at or above the area goals - Coach all staff and empower staff to engage in problem resolution and customer relations - Be active in attending/hosting outside sales meetings or events to promote the company and branch location - Continue to increase the market penetration of the branch and increase revenue - Develop, communicate, and monitor location and individual objectives and consumer knowledge of brands and services, ensuring that they are in line with overall corporate objectives - Actively participate in the training, coaching, and mentoring of all Branch staff - Complete performance reviews with all Branch staff discuss strengths and development opportunities - Hold weekly staff meetings to keep employees motivated and informed of business operations - Conduct Monthly Business Reviews with Branch staff to ensure KPI knowledge - Maintain an environment of positive employee relations - Ensure that all corporate policies and procedures are administered and followed appropriately by all personnel. - Shift hours may vary depending upon business need.
Job Locations US-VA-Virginia Beach
Job Title Car Transporter (part time) - VA Beach
Job Title Transportation Specialist (Customer Service)