Displaying items by tag: SingTel
Optus reorganises customer support to remove 'contact centre run-around'
Telco SIngtel Optus has announced the creation of a "Community of Experts" which will result in every customer being moved to a dedicated team within six months.
Published in Telecoms & NBN
Optus suffers loss for HY2020-21 as pandemic takes its toll
Singtel Optus has suffered a loss of $27 million for the first six months of its 2020-21 financial year, with the telco saying the outcome was the result of what it characterised as a challenging period.
Optus announces amaysim acquisition, new digital-only brand gomo
Telco Singtel Optus will acquire Australia's biggest mobile virtual network operator, having signed a deal to buy amaysim for $250 million, the company says, adding that it will also be launching a new digital brand gomo which is aimed at providing simple plans and budget-friendly services.
Published in Business Telecommunications