Glasgow care worker struck off for swearing at and verbally abusing vulnerable dementia patients
Pauline Paton was found to have put residents at risk of emotional and psychological harm through her behaviour.
Holly LennonJournalist
The care worker was struck off after incidents at Kingsgate Care Home in East Kilbride (Image: Google Maps)
A Glasgow care worker has been struck off for being abusive towards vulnerable dementia patients and calling one an expletive.
Pauline Paton has been banned from working at care homes following two separate incidents at Kingsgate Care Home for dementia patients in East Kilbride last year.
The care assistant, who had 15 years experience in the sector, verbally abused an elderly patient while supporting them with personal care.
She was heard to shout: "I'm not accepting this, it's half seven in the morning. Look at her, I'm sick of this. She has f*****g pissed up to the eyeballs again", or words to that effect.
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Paton then left the vulnerable woman lying naked on her bed while carrying out personal care without attempting to cover her up.
The resident became upset about the care assistant's behaviour.
In a second incident, while supporting another resident with personal care, Paton was heard being abusive towards them too.
She was heard to say "we all need to f*****g work". When the patient said "you're a f*****g w****r*, the care worker said "you're a f*****g w****r" back, causing them to become more agitated.
Paton was called to appear before the Scottish Social Services Council over the allegations, where she was struck off.
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The panel found that she had failed to treat residents with dignity and respect, used derogatory language towards two residents and failed to protect one resident's privacy.
Their findings added: "Social service workers also have a responsibility to communicate in an open and appropriate manner and to protect residents from harm.
"Your behaviour was abusive and amounts to a failure to communicate in an appropriate manner. On both occasions, the residents were receiving personal care and as such were in a particularly vulnerable position."
Her actions put residents at risk of emotional and psychological harm and caused emotional harm to one resident.
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Paton hasn't been employed in the sector since the incidents came to light and indicated to the panel that she feels she "can't cope with the responsibility of working in the social services sector".
As there were no extreme circumstances leading up to the behaviour, particularly in relation to the first allegation, and that a worker with 15 years' experience would be able to manage challenging behavior in relation to the second, it was decided that the care assistant should be struck off.
The report concluded that the behaviour caused direct harm to two vulnerable residents in your care.
Pauline Paton admitted her behaviour and accepted the removal order in May 2020.