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Further to the release of the General Bulletin dated 23 May 2022, the College provides this updated General Bulletin to assist our students with their study planning.
Return to Campus (RTC) and Virtual Learning Environment (VLE)
In conjunction with the recent announcements from Australian state governments regarding the easing of COVID-19 restrictions, the College reviewed the course delivery mode for our Vocational Education and Training Program (APC VET) that are currently in Virtual Learning Environment (VLE).
As a result, it is decided that all APC VET courses will be delivered at campuses from term 1 2023. This means students will need to come to APC campuses to access classes from term 1 2023, starting on 30 January 2023. Students will continue to have access to live-stream lectures and recordings through the College Learning Management System, myAPC.hub.
Term 4 2022 will be a transition period where students can access their classes in both VLE and/or on-campus delivery.
The decision was formed also with consideration of student feedback and requests for campus activities as they miss the interaction with their peer students and teachers at the campus.
We would like to remind you that no APC campuses require vaccination certificates for their students or staff.
We are excited to have classes back on campus and look forward to seeing our students enjoying their campus life.
Youngeun Song
Principal Executive Officer
APC Education Group (AEG)
In the best interests of our staff and students' health, wellbeing and safety, Australian Pacific College ("APC") implemented its Virtual Learning Environment ("VLE") on 19 March 2020 across its campuses. Since then all our Vocational Education Training ("VET") programs have been delivered in the VLE.
COVID-19 has brought many changes to our lifestyle. Traditionally, city centres have always been the popular residential destinations for international students. However, we realise many of our students have gradually moved to the suburbs and even to rural areas to avoid crowds and also for better housing and work options while continuing their study in VLE.
Although there hasn't been a lock-down imposed by state governments since December 2021 and many restrictions have been relaxed as COVID-19 evolved, confirmed positive COVID-19 cases still remain high today.
Led by our academic team we have been optimising the learning experience of our VLE by amplifying our Learning Management System and enhanced digital learning resources.The student course progress and satisfaction data clearly indicate that our VLE delivery successfully facilitates our students' academic journey.
Considering the above matters, APC will continue VET program availability in the VLE until 31st January 2023. Campus workshops, tutorials and studio classes for some courses will be available as an option, but will not be compulsory.
It's important to note that, depending on prevailing Government advice, students may be required to return to on-campus study. All students will be informed promptly of any changes to Government advice.
If you have any questions regarding these updates, please feel free to contact us on Live Chat.
APC Education Group
Please be advised that Australian Pacific College and English Unlimited will only issue Letters of Offer directly to prospective students or to one of our Registered Partner Agents published on our website.
We would like to remind all students of the importance of checking whether their agent is an authorised Registered Partner Agent of Australian Pacific College or English Unlimited before transferring funds to the agent, checking the bank account to which you transfer money and to always keep a receipt of any money you pay to either the College or your agent.
Please contact Student Care via Live Chat if you have any questions.
General Bulletin COVID-19
Following recent announcements by the Australian Government, eligible visa holders (fully vaccinated with a TGA approved or recognised vaccine) may travel to Australia without needing to apply for a travel exemption from 15 December 2021. This means our borders are finally open to the international student community.
Since this announcement, we've received countless enquiries from students wishing to return or commence their student journey in Australia. In response to this feedback, we've decided to bring forward the start date of our On Campus Delivery to 07 March 2022 for General English and English for Academic Purposes (EAP).
From 07 March 2022, English students will be able to choose to study On Campus or in our Virtual Learning Environment (VLE) for some courses, giving students more choice and more flexibility.
Please find below the roll-out plan for On Campus delivery for across all of our ELICOS courses and campuses from 07 March 2022.
As for our VET programs, we know students have enjoyed the numerous benefits that have come as a result of our Virtual Learning Environment (VLE) including enhanced digital learning resources, real-time interactive lessons and increased flexibility and convenience. We also know students would like to return to campus to socialise and participate in hands-on workshops
For this reason, we've been offering hands-on workshops since Term 4 2021 and will continue to offer our VET programs in our Virtual Learning Environment (VLE) in addition to holding regular social events and academic activities on campus.
It's important to note that depending on prevailing Government advice, students may be required to return to on-campus study. All students will be informed promptly of any changes to Government advice.
Student Bulletin COVID-19
In response to the outbreak of COVID-19 in March 2021, APC moved all classes to the Virtual Learning Environment (VLE) in the interests of protecting staff and student health and safety.
Since then our VLE programs have developed considerably with the implementation of cutting-edge technology and interactive delivery methods to realise the best learning experience for our students. As a result we are happy to report that student course progress and satisfaction have been steadily improving term after term.
As released in the COVID-19 GENERAL BULLETIN on 24 June 2021, classes will continue to be offered in the Virtual Learning Environment (VLE) until the end of Term 2, 2022.
During this time of transition, we are planning a range of on-campus activities throughout 2021 and 2022 to optimise the social and academic experience of our students.
In the interests of protecting staff and student health and safety during on-campus activities, we now require that all students, staff and visitors to campus have had at least the 1st dose of COVID-19 Vaccine until the state reaches 80% double vaccination rates:
When the State or Territory where the campus is located has not yet reached 80% double vaccination rates, all staff, students and visitors are required to show proof of vaccination (first dose) to access campus facilities. Double dose is not being made a requirement to accommodate the varying delays and timing of the vaccine roll-outs.
When the State or Territory where the campus is located reaches 80% double vaccination rates, no vaccine proof will be required.
This means that if the State or Territory you are in has not yet reached 80% double vaccination rate and your study requires you to attend a campus or office, you will not be able to study or attend events on the premises unless you show proof of at least the first dose.
Exceptions to this requirement will be only for those who have medical reasons or proof of recovery from COVID-19.
Currently QLD campuses are accessible through the Campus Access Registration (CAR) and NSW and VIC campuses remain closed due to the health advice by the local governments.
Please keep an eye on your APC student email account for updates on campus activities and contact Student Care for any questions.
COVID-19 GENERAL BULLETIN - VLE and Campus Activities from Term 3, 2021
Further to the release of the General Bulletin dated 16 September 2020 the College provides this updated General Bulletin to assist you with your study planning.
Since 19 March 2020, all classes have been delivered in the Virtual Learning Environment (VLE). We had hoped that we would return to face-to-face classes by July 2021. Given the continuing international border closures, recurring local lockdowns and restrictions with the delays in the roll-out of the vaccines we provide the following update:
On-campus full services and classes for most current courses will not return until 1 July 2022.
All current courses will be delivered in VLE mode indefinitely, with a transition on a course-by-course basis to a "Hybrid Learning Environment" (HLE) mode for technique intensive skill sets from Term 3, 2021.
Depending on prevailing health advice, from Term 3, 2021 until 30 June 2022, on-campus HLE activities will be offered as an "option" on a course-by-course and campus-by-campus basis to enhance the learning experience. For all courses, current course progress requirements can continue to be met by participating in VLE mode only, up to 30 June 2022. You will hear from us with detailed information of on-campus activities so please regularly check your APC student email account for updates.
Depending on prevailing Government advice, some other on-campus activities such as student conferences and social events will be planned for the rest of 2021.
Access to campus facilities will continue via the Campus Access Request (CAR) registration and subject to change without notice depending on Government advice.
We are doing our utmost to enhance your learning experience, but the ongoing challenges with COVID-19 mean we will all have to be patient and understand that planned activities can be changed or cancelled with very little notice.
We appreciate that providing you with a sense of certainty regarding your study plans will help reduce some of the anxieties around your future plans and we will continue to proactively engage with you. However, if at any time you are feeling overwhelmed, isolated or confused, please do not hesitate to contact us at any time as we are here to help you.
Thank you for your on-going cooperation.
David Yoo
VLE feedback:
Your feedback is important to us. Please complete this short survey to give us your feedback on VLE (Virtual Learning Environment) and any suggestions for possible on-campus events you would be interested in.
APC Education Group COVID-19 General Bulletin
Update: 16 September 2020
In this bulletin:
Virtual Learning Environment (VLE) and Return To Campus (RTC) Planning
COVID-19 Tuition Fee Relief (TFR)
Student Support Services (well-being)
Your well-being is our priority during these uncertain times. Our decisions continue to be made by balancing the risks to your health and well-being together with the need to maintain your study plans, by considering the latest evidence and medical advice we have at hand.
Since our last bulletin on 8 May 2020, although we had hoped to progressively return to campus from 1 October 2020, it is now more apparent that the current restrictions to movements and large gatherings will continue to be disruptive to your study plans for at least another 6 months.
We continue to monitor this situation closely and, with your well-being as our key concern, we provide the following update regarding the Virtual Learning Environment (VLE) and Return to Campus (RTC) planning.
1. Virtual Learning Environment (VLE) and Return to Campus (RTC) planning
Since 19 March 2020, all classes have been delivered in the Virtual Learning Environment (VLE). We had hoped that we would return to face-to-face classes by the end of 2020. However, this is now unlikely, especially viewing the continuing resurgence of COVID-19 cases and with social distancing and hygiene still being the most effective way to control transmission.
As the risk of disruption to your study plans and well-being continues, our RTC plan has now been updated as follows:
On-campus full services and classes for current courses will not return until July 2021;
All current courses will be delivered in VLE mode until at least 30 June 2021;
COVID-19 Tuition Fee Relief (TFR) will continue until 30 June 2021;
Access to campus facilities will continue via the Campus Access Request (CAR) registration;
From 1 October 2020, depending on prevailing Government advice, some on-campus activities (not classes) such as orientations and graduations may resume.
2. COVID-19 Tuition Fee Relief (TFR)
For existing students (ELICOS and VET students):
COVID-19 Tuition Fee Relief (TFR) automatically extended to any full week (ELICOS) or term (VET) commencing before 30 June 2021 under VLE.
For any full week or term commencing after 1 July 2021, if your course is offered on-campus, you will be required to pay the normal tuition fees. TFR will no longer apply, but this may be subject to further review.
For new or extending VET students only - TFR lock-in opportunity (VET courses* only):
Lock-in the COVID-19 TFR, even if your VET course is delivered on-campus after 1 July 2021 by:
enrolling in a new course by 31 December 2020, and
apply for study in terms after 1 July 2021 for a minimum of 2 terms, and
a maximum of 4 terms of study under TFR, and
all TFR study terms must be completed by 31 December 2022.
The tuition fees from 1 January 2023 will be at the prevailing tuition fees and not the COVID-19 TFR.
This means that you have an opportunity to pay TFR for future VET courses and study periods if you enrol in a package of courses before 31 December 2020 regardless of whether this is in VLE mode or on-campus classes.
COVID-19 Tuition Fee Relief Summary Table:
Vocational (VET*) Courses
ELICOS (English) VLE Courses
TFR extended to all full terms commenced prior to 30 June 2021.
TFR for any full week commenced prior to 30 June 2021 for VLE mode of study.
New or Extending Students
Lock in TFR for terms after 1 July 2021 by enrolling or extending before 31 December 2020.
Minimum 2 terms, maximum 4 terms.
TFR fees only apply to study terms completed by 31 December 2022.
*TFR only available for certain courses (e.g. Excludes Graduate Certificates and Graduate Diplomas). Please enquire.
3. Student Support (well-being)
We will continue to enhance and expand on our student support services including:
continuing the APC Study Buddy (peer support) program into 2021;
expanding our LiveChat service availability;
migrating your digital learning services to myAPC.hub (our new VLE platform);
access to payment and instalment plans for those experiencing financial hardship; and
course progress support including more flexible and ongoing individualised assessment support throughout the term.
We are keenly aware that giving you all a sense of certainty regarding your study plans will help reduce some of the anxieties around your future plans.
If you are feeling overwhelmed, isolated or confused about your study plans, although we will continue to actively engage with you, please do not hesitate to contact us at any time as we are here to help you.
CAMPUS ACCESS REQUEST (CAR) REGISTRATION
From Monday 18 May 2020, we are opening selected campuses for facility access only (no classes).
Campus sessions are for 2 hours and you may book up to 2 sessions per week only.
If you would like to book a visit to a campus in your city, please click on one of the buttons below.
SYDNEY CBD BONDI MANLY MELBOURNE BRISBANE GOLD COAST
COVID-19 Tuition Fee Relief, Virtual Learning Environment (VLE) and Return To Campus (RTC) Plan
Update: 8 May 2020
COVID-19 Tuition Fee Relief Extension and VLE services
Return To Campus (RTC) Access Plan and Safe Campus Hygiene
Expansion of Student Care Services - Live Chat
This bulletin contains important information regarding our Return To Campus (RTC) plans. It is intended as an overview to ensure you are kept regularly informed to reduce uncertainties related to the resumption of on-campus education service delivery during COVID-19 period, especially as we approach our winter season.
We intend not to resume on-campus classes until the Government has provided clear guidance, and will start with access to campus facilities first.
Importantly, we will make our own assessments by prioritising your health and well-being as we are aware that many of you may continue to require tuition fee relief and may be faced with even greater financial hardship if we return to full face-to-face tuition and associated fees.
1. COVID-19 Tuition Fee Relief Extension and VLE services
On the 23 March 2020, we introduced the COVID-19 Tuition Fee Relief for all (new and existing) ELICOS and VET students.
The main reasons for moving your classes to the VLE platform and reducing tuition fees was to protect your health and safety as a result of:
The heightened anxiety many of you were experiencing over the risk of COVID-19 transmission in the community and advice from the Government,
The disruption and distress a confirmed case would have caused,
Your on-campus intercultural learning experience being suspended and
The immediate financial stress many of you suffered and continue to face
We continue to strive to provide affordable quality education to all students. To ensure it continues to be accessible even in such a period of financial uncertainty, we are extending the COVID-19 Tuition Fee Relief period to the end of 2020 (31 December 2020).
This means that, although we intend to progressively allow access to campuses (unless otherwise directed by the Government), all of your tuition (classes) will continue to be offered and delivered on the VLE platform until the end of the 2020 academic year. Even if some classes resume to be scheduled on-campus, you will continue to pay the reduced COVID-19 Tuition Fee until at least 31 December 2020.
2. Return To Campus (RTC) Plan and Safe Campus Hygiene
RETURN TO CAMPUS (RTC) PLAN
A plan for a gradual Return to Campus (RTC) schedule has been devised. This plan is in two phases:
Phase 1: Access to campus facilities (From 18 May 2020)
Phase 2: Progressive resumption of on-campus classes (From 1 October 2020)
The above is subject to change depending on factors including, Government advice and if necessary, we may reinstate our Campus Closure Plan (CCP), as communicated to you in our bulletin of 15 March 2020.
Phase 1 of the RTC is a plan to progressively provide access only (no classes) to campus facilities and limited services, from 18 May 2020. We will provide further updates as to the RTC plan as the need arises.
There will not be any on-campus classes scheduled during Phase 1, and unless otherwise directed by the Government, all of your tuition will continue to be delivered on the VLE platform.
Phase 2 of the RTC is a gradual return to on-campus classes and activities from 1 October 2020.
In this phase, the College will carefully assess and determine whether all or just part of the campus and/or courses will be delivered on-campus depending on student and staff needs and the prevailing Government advice.
This is also when the College is expected to consider ending the COVID-19 Tuition Fee Relief period (with the resumption of full face-to-face on-campus classes, depending on each course and location), but this will not occur until January 2021 at the earliest.
SAFE CAMPUS HYGIENE
Should you wish to access campus services and facilities, we are introducing the following health and safety measures. Initially, to provide an opportunity for everyone to access the facilities, you will only be able to request a maximum of 2 time slots each week.
Before accessing a campus, you must on each occasion (but no more than 2 time slots per week):
Submit a Campus Access Request (refer table below)
Make a self-declaration that you are not currently showing symptoms of COVID-19
On campus you must:
Practise Social Distancing and not remain on-campus for more than of 2 hours (120-minute slots) per day
Follow campus signs and staff instructions including no eating (water is okay)
Not conduct any casual/social gatherings
Consider downloading the Australian Government COVIDSafe app
For any suspected cases of COVID-19, we will treat it as a Critical Incident and we may put into effect the Campus Closure Plan (CCP) as per to our 15 March 2020 Bulletin and may partially or fully close any campus at any time.
We will conduct regular surface cleaning after each time slot, with a full general clean each day.
PHASE 1: RTC Schedule commencing 18 May 2020
3. Expansion of Online Student Care Services - Live Chat
We are pleased to inform you that we have now expanded our online Student Care services. There are two new ways that you can get in touch with us online, with two new Live Chat lines (available Monday-Friday, 8.30am to 5.00pm):
Virtual Meeting on Zoom click here (Zoom ID: 451416330)
LiveChat on our website and through the Student Portal
For all other matters outside of work hours, please use online enquiry form locatedin the same place as Live Chat.
Your health and well-being is our priority.
The above measures are in place to protect you, our staff and the broader community during these uncertain times. One thing we are certain about is that the above plan is likely to continue to change and evolve and we ask for your ongoing cooperation and patience. But please take comfort in knowing that we are doing our utmost to keep you as informed as possible of our plans during this period.
Virtual Learning Environment (VLE) and Tuition Fee Relief and Fee Agreements (payment arrangements)
Transition to Virtual Learning Environment (VLE)
Respectful Participation in the VLE
Fee Agreements and Payment Plans (financial difficulties)
Course Deferrals and Withdrawals
1. Transition to Virtual Learning Environment (VLE)
Our sincere gratitude to students and staff for your support and understanding as we transitioned all of our 12 campuses to our Virtual Learning Environment (VLE) since 19 March 2020 over the past week. We are all very anxious and at times, the uncertainties can be overwhelming as our day to day routines and expectations are all fractured as a result of the fast evolving situation with COVID-19.
We thank you for all your kind words and numerous examples of kindness and generosity that we continue to see, even in the midst of the immense challenges that you all face personally. It is an emotional time, but we are encouraged and inspired by the strength and resilience that each one of you have shown in putting the interests of the community first.
APC Education Group was the first to announce a Tuition Fee Relief for international students in Australia and the first to voluntarily close our physical campuses in the interest of our students and staff health and safety. In doing so, we acknowledge there are still many issues we are trying to resolve and ask for your patience as we try to do better to assist everyone during this period.
2. Respectful Participation in the VLE
For many students it can be frustrating to adjust to this new mode of learning. This is the same for staff. It is fantastic to see the daily stories of so many of you enthusiastically participating and embracing the technology. We will soon start to share some of your stories and images of your VLE experience. However, we ask that you treat the sessions as if you were on campus, including how you dress and where (in your home or otherwise) you participate in the session. In due course, we will be issuing some guidelines related to this, especially related to generally accepted etiquettes when you are on the VLE. In the meantime, we ask for you to be mindful and respect all the other learners and staff in the VLE sessions.
3. Payment Plans (financial difficulties)
At present, we are aware that there is no welfare or financial support for international students. Although the industry has urgently requested the Australian Government to better support international students, the outcome of the requests are uncertain at this time.
If you are facing any difficulties with your tuition fees, please contact us immediately by email so that we can discuss options with you.
4. Course Progress
If you are studying on our VLE you may study in Australia or Offshore. However, if you also hold a Student Visa, the Department of Education, Skills and Employment (DESE) and the regulator the Australian Skills Quality Authority (ASQA) have made it clear that you will still need to maintain other aspects of your Student Visa conditions, such as meeting course progress.
Please note that we are required to report Student Visa holders who do not meet course progress.
5. Course Deferrals and Withdrawals
If you are on a Student Visa and you seek to defer or suspend your studies, please note that if the deferment/suspension is granted, we are required to report your deferment/suspension and which may affect your Student Visa.
Instead of deferring/suspending your studies, you may consider continuing your studies in our VLE. At this stage, you may study anywhere you have internet access on our VLE.
If you are having any difficulties with your health or studies, please contact us immediately by email so that we can discuss options with you.
Be assured that we are here to support you. Our staff are here and ready to discuss any issues you may have and will do their utmost to try and alleviate any uncertainties related to your course and stay in Australia. If not already, our staff will contact each one of you in the next few weeks to ensure you have the necessary support during this period.
We are all co-learners during this period. Keep safe and please stay at home unless it is for essential purposes.
Activation of Campus Closure Plan, Virtual Learning Environment (VLE) and Tuition Fee Relief
Further to the update on 15 March 2020, in the interests of community health and safety and to minimise the pressure on the Australian health system, APC Education Group has made the following decision as part of our COVID-19 response until further notice
ACTIVATION OF CAMPUS CLOSURE PLAN (CPP)
Due to the latest heightened risk and understandable anxiety over COVID-19 by our student and staff community, we have decided to close all campuses effective as of 10.00pm, Wednesday 18 March 2020.
Note that we do NOT have any positive cases of COVID-19 at any of our campuses.
This means all campus scheduled classes from Thursday 19th March 2020 are cancelled. Do NOT come to the campus from tomorrow. All existing Virtual Learning Environment (online) classes will continue as scheduled.
We will use the next few days to transition all remaining students onto our Virtual Learning Environment (VLE).
The Australian Government has announced this morning that indoor gatherings of more than 100 people are banned but schools, universities, airports, public transport, medical and emergency services facilities, aged care homes, jails, courts, parliaments, supermarkets and many workplaces are exempt.
However, in the interest of our students and staff health and safety, we have decided to activate the Campus Closure Plan as the majority of our students are adult learners.
VIRTUAL LEARNING ENVIRONMENT (VLE)
From Monday 23 March 2020 all VET and ELICOS courses, for all students, will be delivered in a Virtual Learning Environment (VLE) until 26 June 2020 (the end of Term 2) but subject to change with very short notice Click here for VLE FAQs (Frequently Asked Questions).
FROM MONDAY 23 MARCH 2020
You may have different teachers or trainers on the VLE, but your timetable will be the same.
Although there has been extensive testing and simulations to ensure the best possible VLE experience, there may be some teething problems and we ask for your patience as we try to quickly address them.
VLE TUITION FEE RELIEF ^
We understand this is a difficult period and although we are confident that the VLE will not hinder your course progress, we understand that your learning experience may not be the same. As a result of the disruption caused by COVID-19, we have decided to provide the following special VLE Tuition Fee Relief (excludes VET Student Loan students and those students already studying on our VLE platform) from 23 March 2020 for all (new and existing) ELICOS students and for Term 2, 2020 for VET students, only while you are on the VLE platform:
^ The VLE Tuition Fee Relief and VLE Tuition Fee Credit applies to international students only, that is, students who require a visa to study in Australia.
*Design and TESOL courses will be $1,500 per term on the VLE platform. VLE tuition fees are subject to change without notice.
For current ELICOS students with unpaid fees, the VLE Tuition Fee will apply for the unpaid weeks of study.
For current VET students, if you have not yet paid your Term 2 tuition fees, the VLE Tuition Fee will apply.
If you have already paid tuition fees the VLE Tuition Fee Credit (below) will apply.
VLE TUITION FEE CREDIT
The VLE Tuition Fee Credit applies to tuition fees you have already paid.
For ELICOS students, you will receive a credit equal to the difference in the tuition fees paid and the VLE Tuition Fee Credit, for those weeks you study in our VLE. You may use the VLE Tuition Fee Credit for any future on-campus ELICOS course extensions to a maximum of 24 weeks.
For VET students, you will receive a credit equal to the difference in the tuition fees paid and the VLE Tuition Fee for those terms you study in our VLE. The VLE Tuition Fee Credit can be used for any future course extensions and/or to pay for your subsequent VET fees when you are no longer studying on our VLE to a maximum of four (4) terms.
The VLE Tuition Fee Relief only applies to study in our VLE and not on-campus (face to face mode), therefore, the fee on your letter of offer applies for on-campus classes. All other General Conditions of Enrolment apply.
Enrolled and paid $2,200 for 10 weeks ELICOS, and still have 2 weeks left of study.
VLE Tuition Credit will be $240 ($120 x 2 weeks).
Any extensions on VLE will be $100 per week.
When on-campus classes resumes, the tuition fee will revert back to $220 per week but can apply the $240 VLE credit to the tuition fees.
Enrolled and paid $1,500 for a VET course for the current term and will study 1 term in our VLE.
You will pay only $1,000 per VLE term, and will have a VLE Tuition Credit of $500 ($1500 - $1000) for future non-VLE terms. When on-campus classes resumes, the tuition fee will revert back to $1,500 per term but can apply the $500 VLE credit to the tuition fee
REFUNDS, CANCELLATIONS AND WITHDRAWALS
Requests for refunds, cancellations and withdrawals 14 days before any course start date or term commencement will NOT be subject to any cancellation fees.
All existing students who transition to the VLE will have up to 7 days to cancel their enrolment and NOT be subject to any cancellation fees. After that period, General Conditions of Enrolment will apply.
Until further notice, all absences due to sickness will not require a medical certificate, but you must notify the College of any absences. This will help to reduce pressure on the Australian health system.
We recognise the urgency of the current situation and seek to minimise disruption to your course progress and provide these measures for immediate relief and to best support all of our students during these challenging times.
Self-Declaration Statement and Campus Closure Planning
The safety of our students, staff, families and visitors is our priority. In addition to keeping our campuses a safe place for all, we also have a duty to the public and our larger community to help minimise the potential risk of exposure and delay the spread of COVID-19.
We are all understandably anxious about this fast evolving situation, but know that we will overcome this difficult period by supporting each other and seek everyone's cooperation in responding proportionately.
APC Education Group continues to monitor the COVID-19 situation very closely and in addition to the COVID-19 Bulletins on our website, we would like to keep you updated on our current approach and our plans in the event of a campus closure:
On-Campus Self-Declaration Statements
Campus Closure Plans including Online Education Services and Communication Channels
Self-Declaration Statement
We will be asking all teachers and trainers to read out and/or display in class the following self-declaration statement at the beginning of each class and tutorial until further notice:
"By being present and on campus today, I declare that I have been in Australia for 14 days or more and have not had close contact with a person showing symptoms or confirmed with COVID-19."
If any staff or student is not able to agree to the above self-declaration, as a precaution, we will ask you to be placed in an isolated room, carry out a tracing investigation and may ask you to self-quarantine at home for a period of time.
In such cases, for students, please be assured that there will be no impact on your attendance and/or visa and we still make alternate study plans. For staff, possible alternate work arrangements will be discussed immediately.
In the interests of community health and safety and to minimise the pressure on our medical services, please ensure you practice appropriate social and interpersonal distancing.
Campus Closure Plan and Continuing Education Services
In the event we need to close a campus and which may occur with very short notice, please be reassured that we are ready, and continue to evaluate our readiness, so that the College staff will be here to support and deliver education and welfare services during this period.
Our existing Campus Closure Plan (CCP) is outlined below:
Campus closure may occur when it is required by relevant authorities and/or by the College management in the interests of students, staff and public health and safety.
A Critical Incident Committee (CIC) is established and will regularly review and communicate proportionate responses and actions by the College.
Before a Campus Closure is announced, for identified cases, isolate staff or student(s) immediately in a single room and keep a distance of 1.5 to 2 meters away from others if on premises and staff are to follow the Case Management Plan.
Identify movements and those they have been in close contact with in the past 14 days ("tracing investigations").
Report to Campus Management through Student Care Officers or reception immediately with the above details as a reportable case under the Critical Incident Policy and Procedure.
Identify any campus that the staff or student has visited in the past 14 days.
If directed by campus management, the critical incident committee or the Principal Executive Officer (PEO), notify all staff and students in that campus and evacuate affected campus and place signs that the Campus Closure Plan has been effected.
Do not enter or return to work or school until the campus or affected area has been declared safe by the relevant authorities.
Review bulletins on website and other official digital channels for regular updates.
Staff and students will be provided advice as to alternative working or study options if closure is for a period of more than 48 hours.
Continuing Education and Welfare Services and Communication Channels
For any student or staff affected by self-quarantine or campus closure:
You will be automatically transferred to a virtual study or work environment and be notified by the College of your access details.
The primary channel for COVID-19 communication with the College will be via SMS (please ensure your mobile number and home address is up to date.)
The secondary channel for all other matters will be by email and our website.
Phone: Check campus contact details here: https://www.apc.edu.au/contact-us/
Web/online:
Australian Government Sites for COVID-19
- Department of Health: www.health.gov.au/health-topics/novel-coronavirus
- Department of Education, Skills and Employment: https://www.dese.gov.au/news/coronavirus-covid-19
- Australian Skills and Quality Authority (ASQA): https://www.asqa.gov.au/news-events/news/update-covid-19-and-student-travel
Further to our bulletin on 3 March 2020 in the interests of maintaining the health of our staff and students, we provide this update:
Further extended the list of countries and regions for staff, students and visitors to administer self-quarantine (isolation) practices and ask that the following steps are taken by all. Please refer to Table 1 below.
Introduced a temporary variation to our VET Attendance Policy and Procedure for students affected by any travel ban and any APC Education Group COVID-19 bulletins. Please refer to Table 2 below. This variation will apply until further notice.
If you have been in close contact with a person who is showing symptoms of illness* (see below) or if you have visited any of the following countries or regions in the past 14 days:
Do not return to work or school until you have been in Australia for 14 days from the date of departure from any of the above listed countries, or from the last date of contact with a person showing symptoms of illness, even though you may not show any symptoms
Visit a doctor (medical health professional) if you have symptoms of illness
If you are on a Student Visa, your attendance will NOT be affected upon proof of travel from affected areas and alternative study arrangements will be put in place
Anyone suspected of any of the symptoms is required to obtain a medical certificate/clearance before coming back to work or study.
*Symptoms of illness
Symptoms can range from mild illness to pneumonia. Some people will recover easily, and others may get very sick very quickly. People with coronavirus may experience:
flu-like symptoms such as coughing, sore throat and fatigue
Temporary variation to the VET Attendance Policy and Procedure and Cancellation and Refund Policy as a result of COVID-19
Variation 1:
"Attendance" will include commencement of any course online or by distance.
A request for a refund made by a student who withdrawals from a course within 14 days prior to the course start date due to COVID-19 bulletins, will be treated as a "Student Visa Refusal", and not a "student default" (where there is normally no refund), even if a Student Visa has been granted. In such cases, the College will refund the Course Fees less 5% of the Course Fees (up to a maximum amount of $500). Please note that the student's visa may be affected by the withdrawal.
Phone: Please contact the relevant campus managers and administrators in your State.
Please visit www.health.gov.au/health-topics/novel-coronavirus for details regarding the disease and immediately visit a doctor if you have any symptoms or concerns with your health.
Thank you for your on-going cooperation and understanding.
Further to our bulletin on 26 January 2020 and 5 February 2020 update, considering the evolving situation and in the interests of maintaining the health of our staff and students we have extended the list of countries and regions for staff, students and visitors to administer self-quarantine (isolation) practices and ask that the following steps are taken by all.
If you have been in close contact with a person who is showing symptoms of illness* (see below) or if you have visited any of the following countries or regions:
Students: Online enquiry form
Staff: WHS Email here
We will continue to monitor this situation closely and respond to recommendations from the State and Commonwealth governments. Thank you for your on-going cooperation.
Information for Students affected by Novel Coronavirus Travel Restriction
Further to the release of the Novel Coronavirus Bulletin on 26 January 2020, due to the updated travel restrictions imposed by the Australian Government on 1 February 2020, the College provides this Factsheet to assist our students.
If you are affected by the travel restrictions, please contact the college to re-arrange your study plan.
Will I need a new CoE(s) to be issued to suspend/defer my study?
Yes, if you are on a student visa or waiting for your student visa to be granted you will require a new CoE(s) to be issued to suspend/defer your study.
Will there be a cost for the new CoE(s)?
No, the College will not charge a fee for the new CoE(s) for the variations occurred due to the corona virus travel restriction.
Will my visa be extended on my new CoE end date?
No, Student visas cannot be extended. If additional time is required to complete your studies (beyond your visa expiry date) you will need to apply for a new student visa.
Will there be alternative options for me to carry on my study other than suspending/deferring my studies?
It depends on the courses you are enrolled to study, the College will work with you to find the best alternative options.
Will my information be kept private?
Yes, your information will be kept confidential as per the College's Privacy Policy.
What information will I need to provide to the College to discuss my new study plan?
Please provide us with your travel documents such as boarding pass or confirmed flight itinerary.
Other sources of information:
Department of Home Affairs via https://immi.homeaffairs.gov.au/news-media/archive/article?itemId=355
Department of Health via https://www.health.gov.au/health-topics/novel-coronavirus-2019-ncov
If you have any further questions, please contact us.
We strive to keep our campuses a safe place for all our students and staff and we are concerned with the recent reports of the outbreak of the Novel Coronavirus in Wuhan Province in China and the first cases detected in Australia.
The Australian government has established processes and practices in place to ensure the safety of Australians and travellers entering Australia. However, considering the evolving situation and in the interests of maintaining the health of our staff and students we ask that the following steps are taken by all.
If you have visited China (including Hong Kong) over the recent holidays or been in close contact with a person who has:
Do not return to work or school until you have been in Australia for 14 days from the date of departure from China, even though you may not show any symptoms
Visit a doctor (medical health professional) if you have symptoms of the virus
If you are on a Student Visa, your attendance will NOT be affected upon proof of travel from affected areas
We will continue to monitor this situation closely and respond to recommendations from the State and Commonwealth governments. Thank you for your cooperation.
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