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01978 820714 contact@kinderkeyinternational.co.uk
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Home > Privacy & Cookies Policy
1.1 We are committed to safeguarding the privacy of our website visitors.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors; in other words, where we determine the purposes and means of the processing of that personal data.
1.3 We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.
1.4 In this policy, "we", "us" and "our" refer to KINDERKEY HEALTHCARE LIMITED. For more information about us, see Section 15.
2.2 We may process data about your use of our website ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent and our legitimate interests, namely monitoring and improving our website.
2.3 We may process your personal data that are provided in the course of the use of our services ("service data"). The service data may include your contact and company details. The source of the service data is you or your employer. The service data may be processed for the purposes of providing our services and communicating with you. The legal basis for this processing is consent.
2.4 We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.
2.5 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.
2.8 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
2.9 In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
3.1 We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
3.3 We may disclose your personal data to our suppliers or subcontractors insofar as reasonably necessary for the fulfillment of our services.
4.3 It is not possible for us to specify in advance the periods for which your personal data will be retained.
(a) usage data
(b) service data
(c) enquiry data
(d) notification data
(e) correspondence data
We will determine the period of retention based on the independent circumstances of each case.
5.1 We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.
5.2 We will store all your personal data on secure servers, personal computers and mobile devices, and in secure manual record-keeping systems.
5.3 Data relating to your enquiries and financial transactions that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.
5.4 You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
5.5 You should ensure that your password is not susceptible to being guessed, whether by a person or a computer program.
6.3 We may notify you of changes to this policy by email or phone.
8.1 Our website includes hyperlinks to, and details of, third party websites.
8.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.
9. Personal data of children
9.1 Our website and services are targeted at persons over the age of 18.
9.2 If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.
11. About cookies
11.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
12. Cookies that we use
12.1 We use cookies for the following purposes:
(a) authentication – we use cookies to identify you when you visit our website and as you navigate our website;
(b) personalisation – we use cookies to store information about your preferences and to personalise our website for you;
(c) security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;
(d) analysis – we use cookies to help us to analyse the use and performance of our website and services; and
(e) cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.
13.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
13.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/
14.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
15. Our details
15.1 This website is owned and operated by KINDERKEY HEALTHCARE LIMITED.
15.2 We are registered in England and Wales under registration number 05737014, and our registered office is at C/O Bradshaws Charter Court 2 Well House Barns, Chester Road Bretton, Chester, CH4 0DH.
15.3 Our principal place of business is at Kinderkey Healthcare Ltd. Unit 1, Cilmedw Way, Llangollen, LL20 8AG.
(c) by telephone, on the contact number published on our website or by email, using the email address published on our website.
16. Data protection registration
16.1 We are registered as a data controller with the UK Information Commissioner's Office.
16.2 Our data protection registration number is Z9521577.
17. Data protection officer
17.1 Our data protection officer's contact details are: Jillian Handley, 01978 820714, contact@kinderkeyinternational.co.uk
We operate nationally and will be happy to provide a demonstration to a group or make home visits and help occupational therapists carry out individual assessments.
contact@kinderkeyinternational.co.uk
Kinderkey Healthcare Ltd. Unit 1,
Cilmedw Way, Llangollen, LL20 8AG
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