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Western Iowa Transit (WIT) offers door-to-door transportation services with flexible schedules to meet the needs of its riders. Service is provided by over 40 employees who drive in excess of 60 buses and vans in Audubon, Carroll, Crawford, Greene, Guthrie, and Sac Counties. Most of our vehicles are ADA accessible, and we will always have the appropriate vehicle for your transportation needs.
Western Iowa Transit Mission Statement:
The mission of Western Iowa Transit is to provide safe, dependable, and efficient public transit services for all citizens within our service area in a manner that will help them maintain and improve their quality of life.
Who Can Ride?
Services are open and available for use by the general public, including persons with disabilities, within the local communities and the surrounding areas. WIT is especially suitable for the transportation disadvantaged, such as persons with disabilities and senior citizens.
WIT also works with nursing homes, care centers, local rehabilitation agencies, and group homes.
The service is intended to compliment other transportation services to the community.
How to Access
Rides can be arranged by contacting our main office at Region XII office in Carroll at (712) 792-9914. You can also submit your information using the ridership pick-up form.
Rides must be scheduled by contacting the Carroll Office 24 hours in advance of the needed ride. In-town service is $5.00 for a one-way ride and $10.00 round trip. Also, there is a $5.00 charge for each additional stop. Out of town trips and other service are quoted on a per trip basis. Special trips and group outings are charged based on a "time and mileage" cost.
For fees and other inquiries, please contact Matt Cleveland or Jill Anthofer at the Carroll office.
RIDERSHIP PICK-UP FORM
To ensure all citizens have access to Western Iowa Transit contact and scheduling information, the following brochures are available.
Click HERE for the audio brochure in English. | Haz clic aquí para el panfleto audio español
Click HERE to view the print brochure | Haz clic aquí para el panfleto escrito en español
Braille Brochures are available upon request.
Carroll Office
Denison Office
Jefferson Office
FOR THE HEARING IMPAIRED
TDD: (800) 735-2942
Dial: 711
Transportation service from Denison to Monogram Foods, Harlan started on March 14, 2016. Daily departures for this service begin at 4:45 a.m. and 2:30 p.m. Return trips are at 3:30 p.m. and 1:30 a.m. Service is open to all at published general public rates. Please contact Matt Cleveland at 712-775-7830 or [email protected] for more information.
CareerLink transportation service from Denison to Midwest Industries in Ida Grove started on March 26, 2018. Daily departure for this service begin at 5:00 a.m. and return trip time is and 4:00 p.m. Service is open to all at published general public rates. Please contact Matt Cleveland at 712-775-7830 or [email protected] for more information.
Western Iowa Transit does not intend to discriminate, in the provision of public transit services, on the basis of race, age, disability, religion, color, sex or national origin/English proficiency. For more information or If anyone feels that there has been a violation of this policy, they may file a complaint with Western Iowa Transit System staff by phone at 712-792-9914 or through written correspondence to Western Iowa Transit System, 1009 East Anthony Street, P.O. Box 768, Carroll, IA 51401-0768.
Title VI of the Civil Rights Act of 1964 states that "No person in the United States shall on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefit of, or otherwise be subjected to discrimination in any program, service, or activity receiving federal assistance."
This form may be used to file a complaint with the Region XII Council of Governments/Western Iowa Transit based on violations of Title VI of the Civil Rights Act of 1964. You are not required to use this form; a letter that provides the same information may be submitted to file your complaint. Complaints should be filed within 180 days of the alleged discrimination. If you could not reasonably be expected to know the act was discriminatory within 180 day period, you have 60 days after you became aware to file your complaint.
REGISTER A COMPLAINT
Reasonable Modification Policy
Western Iowa Transit (WIT) is committed to providing safe, reliable, courteous, accessible, and user-friendly services to its customers. To ensure equality and fairness, WIT is committed to making reasonable modifications to its policies, practices, and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities. Requests for modifications can be made by calling WIT at (712) 792-9914 or by emailing Matt Cleveland, Transit Director at [email protected]. The form to register a complaint can be found by clicking HERE.
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