idx
int64
0
99
comment
stringlengths
48
136
label
stringclasses
13 values
0
I had a great experience with the nursing staff, they were very attentive and caring.
Positive, Staff Behavior
1
The waiting times at the clinic were unbearable, it took over two hours to get seen by a doctor.
Negative, Waiting Time
2
The new treatment plan has significantly improved my condition, thank you for the personalized care.
Positive, Treatment Effectiveness
3
I found the facility clean and well-maintained, which made my stay more comfortable.
Positive, Facility Amenities
4
I am not satisfied with the hospital food quality, it was very bland and unhealthy.
Negative, Food Quality
5
The doctor took the time to explain my treatment plan in detail, which made me feel very comfortable and in control.
Positive, Staff Behavior
6
After checking in, I waited for over an hour just to fill out paperwork. The whole process was extremely time-consuming and frustrating.
Negative, Waiting Time
7
The medication prescribed to me worked wonders, and my symptoms have significantly subsided.
Positive, Treatment Effectiveness
8
The spacious waiting room and the comfortable chairs made my wait much more bearable.
Positive, Facility Amenities
9
I was served undercooked chicken, which made me very ill.
Negative, Food Safety
10
The doctor took the time to explain the procedure and answer all of my questions.
Positive, Staff Behavior
11
I've been waiting for over an hour to get a simple blood test done, and there's still no update on my status.
Negative, Waiting Time
12
The medication prescribed by the doctor has worked wonders for my condition.
Positive, Treatment Effectiveness
13
I really enjoyed the private rooms, which were spacious and quiet for rest and recovery.
Positive, Facility Amenities
14
The meals served at the hospital were cold and unappetizing, not what I expected from a medical facility.
Negative, Food Quality
15
The nursing staff were incredibly helpful during my stay; they checked on me regularly and answered all my questions.
Positive, Staff Behavior
16
I waited for my turn for almost 45 minutes past my appointment time. The staff didn't seem to prioritize patients.
Negative, Waiting Time
17
After following my doctor's advice, I've seen remarkable improvements in my overall health.
Positive, Treatment Effectiveness
18
Having a gym and a sauna at the hospital is amazing, it helps me stay active during recovery.
Positive, Facility Amenities
19
The pastries were stale and had an odd taste, completely unacceptable.
Negative, Food Quality
20
The receptionist was very kind and made me feel welcome from the moment I walked in.
Positive, Staff Behavior
21
The appointment I made for my physical therapy was pushed back three times already, and the staff couldn't give me a reason.
Negative, Waiting Time
22
The healthcare team took the time to explain my diagnosis and treatment options, which was very helpful.
Positive, Treatment Effectiveness
23
The gym facilities at the hospital were well-equipped and I found them very useful for my post-operative exercises.
Positive, Facility Amenities
24
I was disappointed with the limited food options available in the cafeteria, there's hardly anything healthy to choose from.
Negative, Food Quality
25
I appreciated the empathy shown by the healthcare providers when discussing my health concerns.
Positive, Staff Behavior
26
My doctor's appointment was delayed by over 30 minutes, and when I finally got in, I had to wait another 20 minutes before seeing them.
Negative, Waiting Time
27
I am incredibly grateful for the personalized treatment plan that addressed my specific health needs.
Positive, Treatment Effectiveness
28
The library and free Wi-Fi at the clinic are excellent for reading while waiting.
Positive, Facility Amenities
29
I had to send my leftovers back as they were too cold to eat.
Negative, Food Temperature
30
The nurses were compassionate and made sure I was comfortable during my stay.
Positive, Staff Behavior
31
My doctor's office calls to schedule appointments, but when I show up, they've run out of slots.
Negative, Waiting Time
32
The personalized care plan made a significant difference in my recovery.
Positive, Treatment Effectiveness
33
I appreciated the availability of Wi-Fi in the hospital; it allowed me to stay connected with my family.
Positive, Facility Amenities
34
Every time I eat at the hospital, I'm served the same bland soup. It's been weeks, and I'm tired of it.
Negative, Food Quality
35
The receptionist was very understanding when I needed to reschedule my appointment due to an emergency.
Positive, Staff Behavior
36
I was seen by the doctor 40 minutes after my scheduled appointment time. It felt like I was just another number in their queue.
Negative, Waiting Time
37
The surgery was a success, and I am feeling much better. Thank you for the exceptional care!
Positive, Treatment Effectiveness
38
They upgraded the children's play area to include more toys and books, great for young patients and families.
Positive, Facility Amenities
39
The salad dressing was so greasy, it was unpleasant to eat.
Negative, Food Taste
40
The medical team was professional and communicated well with my family.
Positive, Staff Behavior
41
I had to wait for a month to get a response to my email inquiry about my test results, which was frustrating.
Negative, Waiting Time
42
The follow-up appointments were always on time, and the doctor listened to my concerns.
Positive, Treatment Effectiveness
43
The staff provided me with complimentary headphones during my stay which was a thoughtful touch.
Positive, Facility Amenities
44
The staff seems to not care about the food quality, my meals are always lukewarm and tasteless.
Negative, Food Quality
45
The cleanliness and professionalism of the medical staff were impressive and reassuring.
Positive, Staff Behavior
46
The receptionist told me I would be seeing the doctor in 15 minutes, but I waited for an hour. It's unacceptable.
Negative, Waiting Time
47
The physiotherapy sessions have greatly enhanced my mobility and reduced my pain levels.
Positive, Treatment Effectiveness
48
The presence of a well-stocked cafeteria with healthy options is a thoughtful addition to the hospital.
Positive, Facility Amenities
49
The vegetarian options were limited and tasteless.
Negative, Food Variety
50
The staff member who checked me in went above and beyond to accommodate my needs.
Positive, Staff Behavior
51
After being seen, the receptionist told me they had to back-up the schedule, and I might have to wait another week for my follow-up.
Negative, Waiting Time
52
The new medication has been effective in managing my symptoms, and I feel much better.
Positive, Treatment Effectiveness
53
Having access to a courtesy shuttle service made it easy to travel to nearby attractions.
Positive, Facility Amenities
54
The food served during my stay was so stale, I couldn't even finish my meal.
Negative, Food Quality
55
The pharmacy staff were knowledgeable and provided excellent advice on medication management.
Positive, Staff Behavior
56
The clinic's scheduling system is inefficient. I had to reschedule twice because they couldn't accommodate my initial time.
Negative, Waiting Time
57
The combination of therapies and the medical team's expertise has significantly improved my quality of life.
Positive, Treatment Effectiveness
58
I love the availability of outdoor gardens where I can relax and get fresh air.
Positive, Facility Amenities
59
The seafood dish had a strange fishy odor, definitely not fresh.
Negative, Food Freshness
60
I was impressed by how attentive the support staff was in helping me navigate the hospital.
Positive, Staff Behavior
61
My urgent care visit took nearly 2 hours, even though it was a minor issue.
Negative, Waiting Time
62
The doctor was very understanding and made sure I was comfortable with my treatment plan.
Positive, Treatment Effectiveness
63
The on-site pharmacy was always stocked with the necessary medications I needed.
Positive, Facility Amenities
64
I was served undercooked chicken, and it made me feel sick for the rest of the day.
Negative, Food Quality
65
The medical team was coordinated and communicative, which helped in managing my treatment efficiently.
Positive, Staff Behavior
66
I was called in for my appointment at 10 AM, but it wasn't until 11:15 AM that I was actually seen.
Negative, Waiting Time
67
I am amazed by the speedy recovery after my treatment, it's truly remarkable.
Positive, Treatment Effectiveness
68
The indoor parking area is very convenient, especially with covered spots and security.
Positive, Facility Amenities
69
I had to wait in line to get my food served again because it was not served properly.
Negative, Food Service Efficiency
70
The healthcare staff was incredibly patient and understanding of my concerns.
Positive, Staff Behavior
71
The doctor's office didn't have the test results I needed for my next appointment, causing me to wait for another day.
Negative, Waiting Time
72
The treatment was successful, and I am now able to return to my daily activities.
Positive, Treatment Effectiveness
73
The availability of diverse dining options, including vegetarian and halal meals, was a plus.
Positive, Facility Amenities
74
I've complained multiple times, but the food still hasn't improved. The hospital should really invest in better quality meals.
Negative, Food Quality
75
The technicians were extremely skilled and took care to explain the procedure before starting.
Positive, Staff Behavior
76
The nurse told me I was next, but I had to wait an extra 20 minutes because they were dealing with another patient.
Negative, Waiting Time
77
The doctor's thorough understanding of my condition has made all the difference in my treatment.
Positive, Treatment Effectiveness
78
The comfortable seating in the patient rooms and private restrooms make my stay more comfortable.
Positive, Facility Amenities
79
The dessert was mushy and the ice cream was served lukewarm.
Negative, Food Texture
80
I received excellent care from the nursing staff, they truly made a difference.
Positive, Staff Behavior
81
I had to wait in the ER for over 3 hours, even though I didn't have a critical condition.
Negative, Waiting Time
82
The staff was accommodating and made sure I understood the treatment process.
Positive, Treatment Effectiveness
83
The children's play area was a delightful feature for my young patients.
Positive, Facility Amenities
84
The vegetarian options are limited and often not fresh. It's difficult for vegetarians to find a decent meal here.
Negative, Food Quality
85
The personal attention from the therapy staff made my rehabilitation journey much more pleasant.
Positive, Staff Behavior
86
When I finally saw the doctor, I had to wait another 20 minutes in the examination room while they got everything ready.
Negative, Waiting Time
87
The healthcare facility provided me with a holistic approach to treatment that I've benefitted from immensely.
Positive, Treatment Effectiveness
88
The gift shop offers a variety of items that are both thoughtful and useful for patients and their families.
Positive, Facility Amenities
89
My meal was overcooked and it had a burnt smell.
Negative, Food Quality
90
The medical staff were knowledgeable and reassuring, which helped ease my worries.
Positive, Staff Behavior
91
My appointment got delayed by 2 hours due to an emergency, and I couldn't get another one for days.
Negative, Waiting Time
92
The doctor provided clear instructions for my treatment, which made it easier for me to follow.
Positive, Treatment Effectiveness
93
The presence of a helipad for emergency situations provided me with a sense of security.
Positive, Facility Amenities
94
The portions are so small, I have to buy my own snacks and drinks. It's frustrating and feels like a rip-off.
Negative, Food Quality
95
The attentiveness and friendliness of the healthcare staff made me feel at ease even in stressful situations.
Positive, Staff Behavior
96
They said they would call me in at 10:30 AM, but I waited until 11 AM to see them. The staff was very rude about it.
Negative, Waiting Time
97
The medical staff's dedication to my care was evident, and the treatment outcomes are beyond my expectations.
Positive, Treatment Effectiveness
98
The shower facilities and hair dryers in the patient rooms are a lifesaver for someone with mobility issues.
Positive, Facility Amenities
99
The meal prep staff was inattentive, and my meal was forgotten in the kitchen.
Negative, Food Preparation Attention

PatientReactionInsights

tags: user experience, sentiment analysis, healthcare

Note: This is an AI-generated dataset so its content may be inaccurate or false

Dataset Description:

The 'PatientReactionInsights' dataset is a compilation of patient comments extracted from healthcare forums, social media, and patient feedback forms. The dataset includes the patients' written reactions and sentiments towards their healthcare experiences. Each comment is associated with labels that reflect the patient's sentiment and the aspects of healthcare they are discussing, such as treatment effectiveness, hospital staff behavior, or facility amenities. The dataset aims to facilitate sentiment analysis and patient experience improvement by providing healthcare professionals with actionable insights.

CSV Content Preview:

comment_id,comment,label
1,"I had a great experience with the nursing staff, they were very attentive and caring.","Positive, Staff Behavior"
2,"The waiting times at the clinic were unbearable, it took over two hours to get seen by a doctor.","Negative, Waiting Time"
3,"The new treatment plan has significantly improved my condition, thank you for the personalized care.","Positive, Treatment Effectiveness"
4,"I found the facility clean and well-maintained, which made my stay more comfortable.","Positive, Facility Amenities"
5,"I am not satisfied with the hospital food quality, it was very bland and unhealthy.","Negative, Food Quality"

Source of the data:

The dataset was generated using the Infinite Dataset Hub and microsoft/Phi-3-mini-4k-instruct using the query 'patients comments and reaction':

Downloads last month
42
Edit dataset card