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AJ-Bell | 2019-05-19 | Anonymous Employee | Current Employee, less than 1 year | null | 4 | 3 | 5 | null | 4 | 3 | 5 | v | v | v | Good place to start for new jobseekers | I like the culture, colleagues are friendly. Regular feedback given. | The location isn't good if you aren't on the tram network. Pay could be better. |
AJ-Bell | 2019-06-09 | Anonymous Employee | Former Employee | Manchester, England, England | 1 | 3 | 1 | null | 1 | 1 | 3 | x | r | x | Not a professional environment | My manager was very nice and talks from senior management were interesting | Boring work, low pay, hard to progress, poor culture, role was not as advertised |
AJ-Bell | 2019-08-23 | Transfers Administrator | Former Employee, more than 1 year | null | 5 | 4 | 5 | null | 4 | 3 | 3 | o | o | o | Extremely Comfortable but Slightly Boring | Facilities and social are second to none | Feel like you're a very small cog in a big machine |
AJ-Bell | 2019-09-21 | Investment Administrator | Current Employee, less than 1 year | null | 4 | 5 | 5 | null | 3 | 5 | 4 | v | v | v | Good First Job | Great people, good company culture, lovely office space and decent location | Slight lack of career progression, have skills which could be better utlitised but most people stuck in admin/customer service roles - nature of the business I guess! |
AJ-Bell | 2019-11-14 | TPA | Current Employee, less than 1 year | null | 5 | 4 | 4 | null | 2 | 3 | 4 | v | v | v | Great Starting block | wage
nice managers
simple work
they give young people a chance | questionable progression
hours( however they were making more flexible) |
AJ-Bell | 2019-11-27 | Investment Administrator | Current Employee | null | 5 | null | null | null | null | null | null | o | o | o | Great company to work for | Flexible days off, friendly co-workers | Limited progression, not great pay for the work |
AJ-Bell | 2019-12-21 | Administrative | Current Employee, more than 8 years | Salford, North West England, England, England | 4 | 3 | 4 | null | 4 | 3 | 4 | v | v | v | Good employer | Growing firm with a good reputation | Large turnover of staff lower paid roles |
AJ-Bell | 2020-01-13 | Scrum Master | Former Employee | null | 4 | 5 | 5 | null | 3 | 4 | 4 | o | o | o | A great collaborative company | Collaboration, great benefits, good work /life balance | Not great for the commute |
AJ-Bell | 2020-01-20 | Anonymous Employee | Former Employee, more than 3 years | null | 1 | 1 | 3 | null | 3 | 1 | 1 | x | o | r | One rule for one, one for another | Great team ethic, brilliant people to work with. | A lot of benefits advertised, very rarely the case. One rule for management and one for another. Management unable to support you when required, more often than not left to fend for yourself. Would easily put you under the bus if it gave them the upper hand. Don’t know who is submitting them to top 100 companies. |
AJ-Bell | 2020-02-06 | Customer Service Administrator | Former Employee, more than 1 year | Salford, North West England, England, England | 3 | 4 | 4 | null | 3 | 2 | 3 | v | r | v | Good place to start but limited career prospects & low pay | Good working environment
Mostly friendly staff
Stable and secure job
Team atmosphere & good Christmas/summer party
On-site small gym | Low pay & small bonuses
Repetitive work
Every promotion is highly competitive
Some teams are managed worse than others
Customer service clients are not nice to deal with
Only 22 days holidays |
AJ-Bell | 2020-02-15 | AST | Former Employee, more than 1 year | null | 1 | 1 | 1 | null | 1 | 1 | 1 | x | r | r | Poor treatment of staff by management | Great colleagues
Good social events
Decent benefits | HR have very little power over management bullying their staff. Multiple people had raised concerns of the manager on my team but nothing was done to stop this happening.
The company claim to be supportive of mental health but this is for show. Manager often very unsupportive of mental health issues and often used this against you.
Managers discretion meant they had the power to hold vendettas against staff. Bonuses taken away from a number of staff members for negative behaviour with no further explanation to how they were being negative. Also same for sick pay, some were paid and others not despite same level of sickness - often based on whether manager liked you or not than following the HR recommended guidelines.
Great team leaders but don't receive the recognition they deserve. Often blamed for the managers mistakes.
Unrealistic targets - one of the kpis had a target of 100%
Staff promoted to management despite having no experience and no training provided on how to manage a team.
Very limited in opportunities to progress. |
AJ-Bell | 2020-02-29 | Pension Administrator | Former Employee, more than 3 years | Trafford Park, England, England | 3 | 3 | 3 | null | 1 | 2 | 2 | v | r | r | Great starter job but don't stay | Great pensions training but no progression. | Poor company pension - for a pension company!
Astonishing staff turnover.
Few opportunities to move up the ladder, no matter what skills you have.
Would rather cut corners than fix source of problems or deal with systemic issues. |
AJ-Bell | 2020-05-19 | Team Leader | Current Employee | Manchester, England, England | 4 | 5 | 4 | null | 4 | 4 | 3 | v | v | v | Great Opportunities and Support but limited pay progression | Great offices and benefits on offer.
Great Learning & Development Team and qualifications offered from apprenticeships to professional qualifications.
Good opportunity for progression, like many employers hard work is rewarded in the long run.
Has handled the COVID situation remarkably well considering WFH was never an option for anyone below management previously as it was not believed it would be possible across the board, they have proven themselves wrong and adapted very quickly offering a lot of support and have not been afraid to provide the resource required to make it possible. | Salary, although advertised as competitive, often falls short of the mark when compared to market competitors which can create a level of dissatisfaction within the workforce.
Pay progression is also slow with little clarity on how to move up the pay scale. This is not helped by emails often sent by the board advertising how profitable the company is continuing to be.
Despite being a relatively young company some of the views and attitudes held higher in the company can sometimes be a little Dickensian with regards to feedback and criticism. |
AJ-Bell | 2020-05-26 | Worker | Former Employee | Manchester, England, England | 1 | 1 | 1 | null | 3 | 2 | 1 | x | r | r | Not advised - low pay and low staff care from board level | - Some ok people to work with in the team
- the gym is useful onsite, if you're allowed time to use it | - Soul-less working environment
- Inconvenient place to work (no parking facilities and difficult to get to)
- Opportunities for social or charity work only goes to management or C-level
- Out-dated Working From Home policy
- No trust of staff from Management and above
- Promotions given based on longevity, rather than skill / experience
- What they say and what they do are different
In my view, I have seen all of these things, although some apply to how other members of staff were treated, not me. |
AJ-Bell | 2020-05-28 | Anonymous Employee | Current Employee | Manchester, England, England | 3 | 5 | 5 | null | 4 | 2 | 4 | v | o | v | Fairly average company | Great working atmosphere, lots of chance for progression | Pay falls very short of the market rate, progression is encouraged and easy if you work hard however wages barely increase. |
AJ-Bell | 2020-06-05 | Human Resources Coordinator | Former Employee | null | 1 | 1 | 1 | null | 1 | 1 | 1 | x | o | x | Gender Discrimination and Coverups | If you’re a straight white male this is the place for you. You can treat members of staff how you like safe in the knowledge that it’ll be covered up for you. | Too many to list.
HR is biased and sides with management. Management lie about sexist remarks being made.
If you’re lucky to be assigned an actual job role then expect to cover other people’s jobs and be told they’re too stressed to currently do their own. |
AJ-Bell | 2020-06-09 | Administrator | Former Employee, more than 3 years | null | 2 | 1 | 1 | null | 1 | 2 | 1 | x | x | x | If you're not a yes man your chances of getting a senior role are slim to none | Some of the staff are fantastic and completely overlooked for their efforts.
Gym had good equipment and trainers lovely. | Alot of false hope given to make you think you'll be promoted etc when in reality if your face doesn't fit you never stand a chance in the first place.
Alot of management promoting friends over people that deserve the promotions. If you have any personal problems do not go to management or HR - no understanding and anything gets used against you. Bonuses depend on if the manager can find anything to use so they don't have to give it you no matter how hard you have worked (or so it was on the department I worked) |
AJ-Bell | 2020-06-09 | Business Development | Current Employee, more than 5 years | Manchester, England, England | 5 | 5 | 5 | null | 5 | 5 | 5 | v | v | v | Great company to work for | Great office and working environment, good on-site facilities, gym, roof terrace and large communal area. Well organised and well attended company events, Financial support for relevant professional qualifications. | Due to location parking can be difficult for those without a company space, although public transport links nearby are very good. |
AJ-Bell | 2020-06-09 | Business Development Manager | Current Employee | Manchester, England, England | 5 | 5 | 5 | null | 5 | 5 | 5 | x | v | v | Great business for progression and genuine family feel | I've been working at AJ Bell for over 15 years and during that time have worked in 5 different roles, progressing each time to the role I am in now. The business is at a scale now which means there is genuine opportunity to not only progress but also to diversify in terms of the direction of your career and also your skills.
There is a real family feel here and I feel genuinely valued as an employee. Having a young family myself and a full time job can be tricky to manage, but AJ Bell have been nothing but supportive to incorporate flexibility where possible.
The on-site gym, pay day drinks and numerous opportunities to socialise with team mates are a real bonus to an already great business. | None at all from my perspective |
AJ-Bell | 2020-06-09 | Compliance Monitoring Officer | Current Employee, more than 1 year | Manchester, England, England | 5 | 5 | 5 | null | 5 | 5 | 5 | v | v | v | Fantastic Company | Great culture within the business towards staff and customers - really refreshing to work at a place like this.
Supportive - Management within my area have been amazing in support given for training, progression, workload and even personal life. They really care about you and not just hitting targets.
Successful - whilst no job is 100% stable because of how good the company is I feel a greater level of security than I have elsewhere. The company is profitable, expanding and has even got through the COVID 19 pandemic without furloughing staff and impacting customers (in fact they have provided charitable funds and goods to those that need it most). | I have no real cons about the place. What I have found is that where an issue is raised the business listen and try to react. Also, the business proactively look for concerns with an annual survey as well as ongoing communication. |
AJ-Bell | 2020-06-09 | Customer Service Administrator | Current Employee, less than 1 year | Manchester, England, England | 5 | 5 | 5 | null | 5 | 5 | 5 | v | v | v | Amazing Company + Great Progression | Friendly staff, Good Progression, Extra Qualifications, Fast Paced, Amazing Managers | Pension Contribution % is a bit low |
AJ-Bell | 2020-06-09 | Manager | Current Employee, more than 8 years | Manchester, England, England | 5 | 5 | 5 | null | 5 | 5 | 5 | v | v | v | Started at the bottom as Administrator and worked my way up to Management | Progression
professional qualifications
amazing company and on the job training
well looked after from day 1
amazing culture
family feel within the Departments
amazing office facilities
the customers at the heart of everything we do | pension contribution could be a little higher but all the benefits offered outweigh this. |
AJ-Bell | 2020-06-09 | Portfolio Manager | Current Employee | Manchester, England, England | 5 | null | null | null | null | null | null | v | v | v | Great financial services company outside London | Great culture, office and staff.
A meritocracy with the chance to progress | Company benefits slightly worse than other places I have worked |
AJ-Bell | 2020-06-09 | Senior Administrator | Current Employee, more than 1 year | Manchester, England, England | 5 | 5 | 5 | null | 4 | 5 | 5 | v | v | v | I love being a part of AJ Bell | A refreshing working atmosphere
Available and welcoming management
Excellent training courses (internal and external) available
Employee benefits - gym, parking, pay day drinks etc.
AJ Bell regularly support charities and many volunteering days available | The salary could be better when comparing it to other similar job roles |
AJ-Bell | 2020-06-09 | Team Leader | Current Employee, more than 1 year | Manchester, England, England | 5 | 5 | 5 | null | 5 | 5 | 5 | v | o | v | Couldn't love my place of work more! | - company culture is fantastic
- ability to progress
- fund external qualifications
- nurture and develop you
- brilliant people to work with | - low pension contribution
- slightly lower pay than other companies |
AJ-Bell | 2020-06-10 | Product | Current Employee | Manchester, England, England | 5 | 5 | 5 | null | 5 | 3 | 5 | v | v | v | An excellent company to work for. | Opportunities for career progression are equitable, a can do attitude goes a long for those aiming to progress. Personal development is a large factor of daily life, the dedicated learning and development team provide a range of in-house training courses. There is also encouragement for professional qualifications to be completed by employees, in every area of the business which further opens doors for career development.
A strong sense of togetherness is seen across the business through a blend of social events and also numerous areas for social interaction within the office. | Whilst the location of the office is in an up and coming area of Manchester that is being heavily developed it can be difficult for some to access via public transport, in particular by train. A large portion of staff do however get access to free onsite parking. |
AJ-Bell | 2020-06-10 | Team Leader | Current Employee, more than 1 year | null | 5 | 5 | 5 | null | 5 | 5 | 5 | v | o | v | Great company | Great working atmosphere with friendly and encouraging management.
The chance of progression is on offer for everyone and you are rewarded for hard work and a positive attitude. | Pay could be better in comparison to competitors but other benefits more than make up for this |
AJ-Bell | 2020-06-11 | Business Development | Current Employee | Manchester, England, England | 5 | 5 | 5 | null | 5 | 5 | 5 | v | v | v | Great place to work!! | Great office space, friendly staff, great opportunities for progression!! | None , , , , |
AJ-Bell | 2020-06-11 | Team Leader | Current Employee, more than 1 year | Salford, North West England, England, England | 1 | 1 | 1 | null | 1 | 1 | 1 | x | x | x | A culture of cover ups, sexism, bullying and sexual relationships | If you like working for a company that is sexist, where senior management don’t care for staff and point the finger and blame others, then this is the company for you.
If you want to progress, you either have to sleep with a senior manager, director or be married to them.
If you want to complain, this won’t be heard as cover ups as are frequent and don’t they don’t take it seriously.
They have a conflict of interest as senior managers are married to directors, so they are all in a click.
Nice building and metro link is on the doorstep. | Low pay
Low pension contributions.
Car parking a joke, as it’s a lottery system.
Culture is a big thing with The company, but in reality, it has a culture of sexism (unless you sleep with one of the managers) , bullying, finger pointing, cover ups and drinking. Might be worth the staff being breathalysed on payday Friday drinks, as staff are encouraged to drink to excess and drive home.
Systems are a joke, constant IT failures, penalised by management on your bonus for not hitting your target.
Management use sick pay as a weapon as to whether your face fits.
HR are a joke, they don’t care about your mental health, but boast on social media that they have mental health coffee morning chats available for staff, this is far from the truth as this never happens.
They claim that they support the LGBTQ+ community, but in truth, the pride parade is no more than a publicity and promotional event.
The toilets are unhygienic and stink.
Unhygienic kitchen. So glad I’m working from home at the moment.
Senior management walk about the department in a bid to appear visible but they don’t acknowledge you or talk to you. It’s more like a power trip |
AJ-Bell | 2020-06-23 | N/A | Current Employee, more than 8 years | Manchester, England, England | 5 | 5 | 5 | null | 5 | 4 | 5 | v | o | o | Great company to work for | Fast paced, great opportunities for progression, senior management and leaders are involved at all levels, company benefits are brilliant (e.g. free gym, holidays etc.) | None that I can think of |
AJ-Bell | 2020-06-30 | Office Administrator | Current Employee | Manchester, England, England | 5 | 5 | 5 | null | 5 | 5 | 5 | v | v | v | good company to work for | Nice office grounds (Mcr)
Everyone's friendly
Inclusivity
Onsite gym
Great transport links | there are no cons currently |
AJ-Bell | 2020-07-03 | Business Development Manager | Current Employee | London, England, England | 5 | 5 | 5 | null | 5 | 4 | 4 | v | v | v | Good company to work for | Sociable work place, good progression. | Salary is on the lower end of the spectrum. |
AJ-Bell | 2020-07-28 | Software Tester | Former Employee, more than 1 year | Highbury, England, England | 5 | 5 | 5 | null | 4 | 4 | 3 | v | v | v | VERY GOOD COMPANY TO WORK WITH | Good work culture, adaptive and professional | Salary wise not much productive |
AJ-Bell | 2020-08-10 | Software Developer | Current Employee | London, England, England | 5 | null | null | null | null | null | null | o | o | o | Good | Nice people to work with | Nothing much is negative to say |
AJ-Bell | 2020-08-11 | Administrator | Current Employee, more than 1 year | Manchester, England, England | 4 | 5 | 5 | null | 5 | 4 | 4 | v | v | v | Good company overall | - Fair management
-Good annual pay rises
-Good progression | -Pension contributions
-Can’t think of anything else! |
AJ-Bell | 2020-09-08 | Automation Engineer | Former Employee, less than 1 year | Manchester, England, England | 1 | 1 | 1 | null | 1 | 3 | 1 | x | x | x | Avoid at all costs | Endless amounts of training on AJ Bell products and staff discount on Youinvest services allowed me to consolidate many old workplace pensions and get a better deal. | Pathological command and control culture. Managers completely detached from reality.
Aggressive senior member of staff using obscene language at daily stand up to describe other staff members and teams.
Manager behaving in misogynistic fashion making inappropriate comments to female members of staff and ignoring toxic behaviour within the team.
Passive aggressive HR department "We use a Bradford scoring system, so don't ever get sick". Bombarding everyone with pointless, endless mandatory training courses.
Ancient tech stack, rotten code base, irrational resistance to refactoring, changing or upgrading existing code. |
AJ-Bell | 2020-09-29 | Current Employee | Current Employee | null | 1 | 1 | 1 | null | 1 | 1 | 1 | x | x | x | Terrible, Terrible place to work! | Some good honest hard working staff members | Poor Management. Poor pay, poor prospects unless you want to flirt and/or sleep with the sleazy upper management. Promotions only given to either inexperienced, underqualified 'yes' people to act as a stooge for management. Very disturbing history of bullying and harrasment. The board members are so far detached from reality it's unreal! Put profit before their clients then have the audacity to say they care a out their clients whilst Andy Bell plays at being Scrooge McDuck counting his money. The people that say it's a great place to work are seriously deluded! |
AJ-Bell | 2020-09-30 | Senior Benefits Administrator | Current Employee | Manchester, England, England | 4 | null | null | null | null | null | null | o | o | o | Good | A good place to work | Doesn't pay enough money etc |
AJ-Bell | 2020-10-02 | Benefits Administrator | Current Employee | Manchester City Centre, England, England | 3 | null | null | null | null | null | null | o | o | o | Okay | There is opportunity to progress | The training isn’t always provided |
AJ-Bell | 2020-10-14 | Admininistrator | Former Employee, less than 1 year | Manchester, England, England | 3 | 3 | 3 | 3 | 4 | 3 | 3 | v | v | v | Nice office | good company to work for, nice office. | started to become like a call centre |
AJ-Bell | 2020-11-25 | YouInvest Advisor | Former Employee, more than 1 year | Salford, North West England, England, England | 3 | 4 | 1 | 1 | 1 | 5 | 3 | x | v | v | Good job, awful people | AJ Bell is an excellent company with a good pay scale and plenty of incentives. | It’s like a school playground. Very cliquey, unbelievably toxic environment, with harmful rumours spread and spiteful comments made if you’re not part of the in crowd. |
AJ-Bell | 2020-11-30 | Office Administrator | Current Employee, more than 3 years | null | 5 | 5 | 5 | 4 | 4 | 5 | 4 | v | v | v | Good Place | Good community and Good Benefits | Lots of competition for senior positions |
AJ-Bell | 2020-12-04 | Team Leader | Former Employee, more than 3 years | Manchester, England, England | 1 | 3 | 1 | 1 | 2 | 2 | 1 | x | r | r | Shiny Office Cannot Hide Rotten Culture | If you're happy to accept an average salary and poor benefits to get your foot in the door of the Financial Services industry then AJ Bell is the place for you. The low bar for staff entry means you can get your first experience in Financial Services before moving on to a company that actually protects and values its staff. My advice to anyone looking to work at AJ Bell is to use it as a stepping stone in your career. Get the experience, and the name on your CV, then get out. | First the minor points:
- Poor salary, consistently under industry averages for virtually every position in the business.
- Poor benefits, awful pension contributions for a company founded on pension business
- The company regularly promise improvements which never arrive, particularly the pay levelling of staff which ended up falling short.
- Very poor access to industry training, unless it makes the company compliant. Almost constant need for internal courses, though.
The major failings:
- HR department which is not fit for purpose, with ill-defined processes leading them to make things up as they go.
- Any time off you take is weighed up using the Bradford Factor and used against you, so there’s almost a fear of being ill.
- Sexist language is heard frequently, as are inappropriately sexual jokes. But, it's to be expected given the example set when Heads of Department are sleeping with their direct reports.
- Aggressive behaviour and language are commonplace. But they’re seen as signs of ambition rather than yet another troubling sign of a toxic masculine culture.
- Even more troublesome is the many stories of sexual harassment which are common knowledge, none of which seem to result in action against those men involved. |
AJ-Bell | 2020-12-08 | Administrative Assistant | Former Employee | Manchester, England, England | 1 | 3 | 3 | 4 | 1 | 2 | 1 | x | r | r | Low pay, progression based on favouritism | Nice offices and some nice people work there | Awful cronyism in middle to higher management. If you look the part and suck up to the right people then you can go far. |
AJ-Bell | 2020-12-11 | Business Analyst | Current Employee, more than 5 years | Manchester, England, England | 4 | 5 | 5 | 5 | 5 | 3 | 5 | v | v | v | Great place to work | Great people and culture, loads of opportunity for progression and development. Very supportive when serious illness affects you. | Pension contributions from employer are embarrassing. No pay rises during a year of record profits. |
AJ-Bell | 2020-12-21 | Analyst | Former Employee, more than 3 years | London, England, England | 2 | 3 | 2 | 1 | 3 | 2 | 1 | x | v | o | Run!! | Great momentum after the company floated | Poor salary, no freedom to express yourself |
AJ-Bell | 2020-12-23 | Business Administrator | Former Employee | Manchester, England, England | 5 | null | null | null | null | null | null | o | o | o | Business Services | One of the best employers in UK | Wage i think is too low |
AJ-Bell | 2021-01-05 | Credit Control | Current Employee | Manchester, England, England | 4 | 5 | 5 | 5 | 4 | 5 | 4 | v | v | v | Looked after but small cog | Great employee benefits
Good working atmosphere
Flexible working | Feel like one of many
Underpaid to a degree |
AJ-Bell | 2021-01-09 | CS Administrator | Current Employee, more than 1 year | Manchester, England, England | 4 | 4 | 5 | 4 | 5 | 3 | 4 | v | v | v | Lots of progression, secure industry, work from home | Lots of internal job openings once you understand the business and the products.
No furlough during lockdown, secure industry
Nice offices, on-site gym and payday drinks
Friendly staff
More flexible now, regular work from home
Lots of training courses available and development programs | Pension contribution should be higher
Bonus not the biggest
Salary on the lower side for some roles
Parking used to be a problem but not during lockdown |
AJ-Bell | 2021-01-14 | Customer Services | Former Employee, less than 1 year | Salford, North West England, England, England | 2 | 4 | 2 | 2 | 2 | 2 | 1 | x | x | x | AJ Hell | everyone is in the same boat so coworkers are easy to get along with | Under staffed, poorly managed, undelivered promises. You can call this AJ Hell |
AJ-Bell | 2021-01-25 | Manager | Current Employee | Manchester, England, England | 4 | 5 | 5 | 4 | 5 | 4 | 5 | v | v | v | Promotion, growing organisation and great colleagues! | AJ Bell is one of the best organisations I have worked for. Its inclusive, friendly and very secure. Having moved from a more sales based organisation it is a breath of fresh air to not be KPI driven and particularly right now, to know that I am working in an very stable industry.
I have been promoted since being here, put through formal qualifications and feel like a valued member of the AJ Bell team.
The potential to work from home more in a post covid world is a big benefit for me. I'm excited for the future of my career. | Pension contribution is lower than my previous employer, but the holidays and job security outweigh that. |
AJ-Bell | 2021-01-26 | Customer Services Agent | Former Employee, more than 1 year | Salford, North West England, England, England | 1 | 1 | 1 | 4 | 1 | 3 | 1 | x | r | r | More cons than pros | Pay day drinks, Christmas/Summer party, virtual events during lockdown. | No consideration to the staff, customer and sla is more important than any illness or mental health issue that you have, low pay for high stress job, compulsory overtime when busy, difficult to progress |
AJ-Bell | 2021-02-04 | Operations Administrator | Former Employee, more than 1 year | Manchester, England, England | 1 | 5 | 1 | 4 | 3 | 1 | 1 | x | x | x | AJ Hell | Company drinks, good Christmas / Summer do, nice people. Good work / life balance when volumes are lower. | Salary
The salaries at this company across the board are very low compared to their competitors. The bonus is also extremely low and you have to constantly justify to your manager why you are entitled to a bonus in end of year reviews.
Salary increases are not actual salary increases they are just in line with inflation. Salary and bonus are not determined by your level of effort at all. No overtime pay ever available. Effort is therefore not rewarded at all at AJ Bell, you shall receive the same pay for whatever effort you put in.
Management
Management have little to no knowledge of the financial services industry whatsoever. They are just told by upper management to manage by fear and constantly harass and bully staff to work longer hours which is due to constantly being understaffed.
Management also alter MI so that it shows a team is performing well when it isn’t which is lying to upper management.
Culture
Some areas better than others but overall there is a serious issue at AJ Hell from managers to make decisions from fear of getting blamed. This creates an awkward environment where teams aren’t run properly. This is done so that they can then blame their staff members to avoid any accountability and use them as scape goats if anything goes very wrong.
Promotions
Promotions are never given to people who deserve them. AJ Hell is very backwards in the way that you can only get promoted if a vacancy arises for that position and not down to merit.
IT systems
The systems are a complete joke there are always issues. IT are nice and friendly but have very little knowledge to solve issues. IT issues can remain unresolved for months as they can just open and close “calls” so it appears as though your issues are resolved.
Overall:
Good place to start your career or use as a stepping stone to advance your career. |
AJ-Bell | 2021-02-05 | Administrative | Current Employee, more than 5 years | Manchester, England, England | 3 | 2 | 2 | 2 | 3 | 3 | 3 | o | o | o | Okay | Near to home, great people | Pay is not enough, too much work |
AJ-Bell | 2021-02-05 | Assistant Accountant | Current Employee, more than 3 years | Manchester City Centre, England, England | 4 | 3 | 4 | 5 | 4 | 3 | 3 | v | r | v | Good experience | Study package, friendly working environment. | Job stability, unpaid overtime and low bonus. |
AJ-Bell | 2021-02-07 | Anonymous Employee | Current Employee, more than 1 year | Salford, North West England, England, England | 4 | 4 | 5 | 4 | 4 | 3 | 5 | v | o | v | A good career decision for me | Friendly team who are helpful and approachable. Good manager who will spare me time even when they’re really busy. Good that you can take professional qualifications paid for by the company. Some of the reviews on Glassdoor about AJ bell just do not reflect my experience of working here - I’ve had good support from my manager and the HR team when I’ve needed it. I think AJ Bell has done a good job of looking after it’s staff during Covid. | For me, not much. I would like to be paid more (who wouldn’t) but there’s still good training and study opportunities.
There’s not much to the social side at the moment for obvious reasons but it’s good to see online events happening like cocktail making. There’s also access to online exercise classes and PTs while the gym isn’t open. |
AJ-Bell | 2021-02-10 | Anonymous Employee | Former Employee, more than 1 year | null | 1 | 1 | 1 | 1 | 1 | 1 | 1 | x | x | x | AJ Hell | Payday drinks, Christmas/ Summer party | Management do not care about their staff. They care more about hitting their SLA targets than helping their staff cope with the ever growing work load and the mental toll it takes. They even lie to their customers about the state of the company. Andy Bell tells the public that everything is absolutely fine at AJ Bell when it couldn't be further from the truth. Teams are massively understaffed and weeks behind on their work but the company would rather pretend everything is fine than do something about it. I'm pretty sure this is illegal as investors are not aware that the company is in total meltdown with management that do not have a clue what they're doing.
The only way to progress in the company from what i've seen is to be a yes man or sleep with the management. |
AJ-Bell | 2021-02-13 | Anonymous Employee | Former Employee, more than 3 years | Manchester, England, England | 1 | 1 | 1 | 1 | 1 | 1 | 1 | x | x | x | AJ Hell- things you should know before you join! | Good social events and Christmas parties. | Where do we start?
After being offered the job you realise quickly you’ve been given a position in the overworked scapegoat department.
Pay variance- it’s massive between us some admins. Although it’s top secret, you are not suppose to discuss what you get paid. If you happen to be paid more that the threshold, you are burdened with that responsibility your whole career. No pay rises, annual increases even if you’re promoted! It becomes your fault someone actually paid you a decent wage.
You are just a number, easily replaced and not valued.
Never go against the gain- you’ll be as branded defector all your career. Feedback or pointing out areas of improvement goes against the totalitarian regime.
Good people leave or randomly disappear- it happens a lot!
Overworked- volumes are through the roof. None of the senior management have any concepts of the levels of work the teams are experiencing. It becomes very apparent when people leave and are replaced with two people (doing their position) , how much they actually contributed. But to Senior Management you are just a number, easily replaceable, they don’t care!
Goodwill is taken for granted .AJ Hell believe you should freely give this away and rely so heavily on this that people burn out very quickly. Though their goodwill is never shared.
MI- Senior management clown about in the boardroom, peakcocking about their made up MI stats in order to inflate their own ego! While the board clap their performance and the truth about their departments is swept under the carpet.
Overtime- you won’t get paid. This is where you are forcefully volunteering your services to help the rich people of AJ Hell get richer. Remember doing your bit for the corporate community service here!
Don’t appreciate or recognise your service- one person apparently got a framed picture of them for working there 15 years. I’m sure a mirror would have been perfectly sufficient. Another said they got sandwiches made by a director for their 10 year anniversary and made to go on lunch with them. All thrilling experiences I hope.
Best companies- very precious about this. Around a month before the release of the survey team leaders/ management turn into Gollum corrupted by a score for their area. Managers gave you a biscuit and let you sit at their desk when completing the survey. Like that’s what your aspirations in life are!
Going for a promotion is a lot like being judged at Cruffs. They judge you on your appearance, how you parade round the office and how obedient you are to them.
IT systems are basically just pimped up fisher price computers. I once called IT as all the banks of desks would not log on. I was told to email a screenshot of this to service desk!
Volunteering and raising money - always volunteering activities but some ways of the raising money were a bit seedy. I was never a fan of sitting on Santa’s (directors) laps and paying him for the privilege of my bottom being in contact with his legs, then receiving a celebration chocolate as a reward for my endeavours.
Freebies- we use to get an Easter egg each year, after becoming a PLC times were hard and a couple of creme eggs were scattered among the department, in a bird seed type fashion.
HR - there is nothing human about them, nor do they have the resources to actually do anything. It’s basically do as I say not as I do. |
AJ-Bell | 2021-02-17 | Administrative Assistant | Former Employee | null | 1 | 2 | 1 | 1 | 1 | 1 | 1 | x | r | x | Treat your staff fairly! | - Xmas and Summer Parties, Payday drinks | - Management has the most minimal amount of care for employees, their only concern is meeting targets. This may be fine in the short-term, but you will find it harder and harder to retain good staff.
- The pay is far below what it should be, the work is hard and can consist of long hours, please only consider AJ Bell if you're looking for a stepping stone into finance, otherwise, look for somewhere with a better salary and better benefits.
- Don't expect to receive any recognition for your hard work, but expect to be a scapegoat for when things go wrong. |
AJ-Bell | 2021-02-22 | Office Administrator | Former Employee | Manchester, England, England | 1 | 1 | 1 | 1 | 1 | 5 | 1 | x | r | x | Work hard for no thanks | Good social events before Covid. Decent bonuses/ payrises. | Overworked, underpaid.
Bad management.
Staff burnout because understaffing, compulsory overtime and too much business.
Can’t get staff quick enough for how many people leave so pull people over from other teams.
No concern for mental health or wellbeing unless they can write a blog about it to share on the intranet or publicly.
BARELY following Government Guidelines for COVID in comparison to other corporate companies.
HR act like they are on your side but are just there to find loopholes to make your issue your problems and not AJ Bells
Managers and TLs do not listen to their staff when offered suggestions to lighten the work load. |
AJ-Bell | 2021-02-22 | SIPP Administrator | Current Employee, more than 3 years | Manchester, England, England | 1 | 1 | 1 | 1 | 1 | 1 | 1 | x | x | x | Don’t bother - senior management are clowns | Other colleagues and the odd manager | Senior management, planning, systems, HR, pay gaps, bullying |
AJ-Bell | 2021-02-25 | Coordinator | Current Employee, more than 3 years | Manchester, England, England | 5 | 5 | 5 | 5 | 4 | 4 | 5 | v | v | v | Really great place to work | Colleagues are really friendly, social environment
Lots of support from management and our CEO during the COVID situation, felt really comfortable and secure in my job
Good benefits, such as decent holiday allowance, mental health support, pay day drinks and social/charity events
Great office space, inc gym, dining area and roof terrace | As such a large company, it can be hard to get to know people outside of your team |
AJ-Bell | 2021-02-27 | Financial Control Assistant | Current Employee, more than 1 year | Manchester, England, England | 3 | 2 | 3 | 5 | 2 | 3 | 2 | v | o | r | - | Monthly payday drinks (on the last Friday of the month which isn't always payday)
Summer & Winter parties
Bi-Annual bonus scheme
On site gym
From a social perspective, it is brilliant | Low pay for the work that is carried out
Overworked staff
Limited growth opportunities
Management don't seem to listen to the needs of their employees |
AJ-Bell | 2021-03-01 | Senior Administrator | Current Employee, more than 3 years | null | 4 | 4 | 4 | 4 | 5 | 4 | 4 | v | v | v | Growing organisation with opportunities to progress | Great social benefits including pay day drinks and social and charity events
Great office space including on site gym with classes and changing facilities
Lots of training and personal development opportunities
Flexibility with working arrangements post covid | Salaries are on the low side compared to other similar roles but the company culture and progression opportunities out way this for me |
AJ-Bell | 2021-03-02 | Administrator | Current Employee, more than 1 year | Manchester, England, England | 4 | 5 | 4 | 3 | 5 | 3 | 4 | v | v | v | A great place to start building a career | Supportive environment - manager/team leader always around to help, listen to concerns and promoting development.
Good social benefits - I've attended lots of social events throughout my time here & even through COVID we've held virtual cocktail classes & cooking sessions.
Job security
Nice modern office & great facilities
Bi-annual bonuses
Holidays are good & we have the option to buy or sell which helps with flexibility throughout the year | Pay could be better and the pension contribution is a little low |
AJ-Bell | 2021-03-02 | Manager | Current Employee, more than 1 year | Salford, North West England, England, England | 4 | 4 | 4 | 3 | 4 | 4 | 4 | v | v | v | Busy and Exciting | Alot of change, fast paced, friendly people, very busy, lots of growth!! | Some systems and processes are still developing to back up the rapid growth |
AJ-Bell | 2021-03-03 | Administrative Assistant | Former Employee, more than 1 year | Manchester, England, England | 5 | 4 | 5 | 5 | 4 | 4 | 5 | v | v | o | Great company! | Lovely people, caring management, superb office (with gym and rooftop terrace!) and the best parties! | Progression can be challenging within the admin departments |
AJ-Bell | 2021-03-03 | Anonymous Employee | Former Employee, more than 3 years | Manchester, England, England | 1 | 1 | 2 | 2 | 2 | 1 | 1 | x | r | v | Do Your Homework on this Company | Employee share scheme
Lots of social activities
Modern office environment
Good prospects for entry level jobs
Mainly young workforce
Growing business & lots of industry awards | Salaries below external market rates
Employee benefits need improvement e.g. employer pension contributions
Limited opportunities for experienced people
Micro management work culture
No flexi-time working available
Statutory minimum annual leave |
AJ-Bell | 2021-03-04 | Manager | Current Employee, more than 1 year | Manchester, England, England | 4 | 3 | 4 | 3 | 5 | 3 | 4 | v | v | v | Great supportive culture | Plenty of opportunity for career development | Benefits package is below standard |
AJ-Bell | 2021-03-13 | Team Leader | Current Employee, more than 5 years | Manchester, England, England | 3 | 4 | 4 | 5 | 2 | 1 | 3 | x | o | r | Ok as a starter job | Average company to work for. The people are what makes going to work bearable. Most people are friendly and approachable, even some of the senior managers. There's are a few added extras that are good:
holiday allowance. Now starts at 24 and increases per full company year to a max of 30 I think.
free on-site gym. There isn't loads of equipment but there are classes morning lunch and after work. (Obviously not open currently)
nice offices that are modern.
some fantastic colleagues that actually become friends. | Progression. Yes you can progress if your face fits and you don't disagree with a decision from the top. They have a habit of promoting some shockingly bad people to managers just because their face fits, never mind if they can actually do the role. It's not the case in all departments but just the majority especially customer services. People have been told outright not to apply for promotions as they want external candidates but then hire someone internal the week after.
A fair go. The company currently utilises the government levy for apprenticeships and this includes team leader and management courses. To be put forward for this course is by the heads of departments. It's a very unfair way of doing it as what a head of department sees Vs managers or team leaders is very different. Again it's a face fits issue.
lack of support. There is very little support whether it be with mental health (there are mental health first aiders but this isn't widely used nor promoted), issues with team members (allowing members of the team to be negative and disruptive without any ramifications. Most of the time they think it's easier to just ignore the issue) or external qualifications (the apprenticeships are meant to be on the job however there is very little time allocated to help them pass) . If you have issues, they are just swept under the rug.
bonuses and pay. Essentially you get what your manager thinks you are worth. If they don't like you (again your face doesn't fit) they will penalise you using your bonus and pay. You could have worked your behind off all year and you wouldn't get anything whilst the disruptive person will get a lovely bonus and pay rise because the manager can't deal with the ear ache. The bonuses aren’t assessed fairly and they vary department by department.
poor pension contributions. Considering that AJ Bell are a pension company and have won multiple industry awards, the pension contribution is shocking.
Some members of HR and learning a development are very supportive but their hands do become tied.
All in all its not a horrendous place to work and I have worked in worst places. |
AJ-Bell | 2021-03-23 | Administrator | Current Employee, more than 3 years | Manchester, England, England | 3 | 1 | 3 | 3 | 2 | 1 | 1 | x | o | v | Very average place to work | - Will employ just about anyone
- Somewhere to build experience in financial services for 1-2 years
- Mostly harmless managers as long as you do your job
- Decent social scene if you are young (pre-lockdown anyway)
- Office building is ok I guess | - Piss-poor salaries. Clearly taking advantage of young workers who don't know better. No payrises across the board in a year with record profits, record client growth and record shareholder dividends.
- Management is stubborn does not welcome creativity or new ideas - everyth
- Insufficient resources to get jobs done within service level agreements. Approving budgets to increase headcount takes place at a glacial place by which point teams are already way behind. Place seems to be run by stingy bean counters who don't recognise that explosive client growth is going to require similar increases in headcount.
- Management does not listen to valid concerns of employees and prefers to shut down viewpoints of employees who go off-script
- Few opportunities for meaningful progression unless you are willing to brown-nose your way to the top
- Long hours (8.45 - 5.15, why can't it just be a 9-5?) |
AJ-Bell | 2021-03-30 | Anonymous Employee | Current Employee, more than 8 years | Manchester, England, England | 5 | 5 | 5 | 5 | 5 | 4 | 5 | v | v | v | An amazing company to work for | The company does so much to ensure staff are engaged and the career opportunities are fantastic | There used to be limited parking spaces for staff but this has changed with the move to more home working |
AJ-Bell | 2021-04-12 | Administrator | Current Employee, more than 1 year | Manchester, England, England | 3 | 3 | 4 | 2 | 4 | 2 | 2 | x | r | v | A mixed bag | Nice people, good atmosphere, lots of mobility in terms of working in different departments and areas of the business, opportunities to progress if you're willing to take feedback on board. | Poor pay, poor pension matching considering pensions are a large part of the business, many departments are understaffed and there is pressure on individuals to cover the shortfall rather than giving teams the extra manpower they need. |
AJ-Bell | 2021-04-19 | Automation Engineer | Former Employee, less than 1 year | Manchester, England, England | 1 | 1 | 1 | 1 | 1 | 1 | 1 | x | x | x | Not good | Learned a lot about AJ Bell products. | Awful company to work for |
AJ-Bell | 2021-04-26 | Cash Administrator | Former Employee, less than 1 year | Manchester, England, England | 2 | 2 | 2 | 3 | 2 | 2 | 2 | x | r | v | Not for progression | Offices are nice and spacious | Pay and opportunities are rubbish |
AJ-Bell | 2021-05-04 | IT | Former Employee | null | 3 | 3 | 4 | 4 | 2 | 3 | 1 | x | r | o | Good company with poor advancement opportunities. | Good people and nice office. | Management - lack of focus on hard work. Buddies system is the only way to make advancement. |
AJ-Bell | 2021-06-02 | Adviser Support | Former Employee, more than 3 years | Salford, North West England, England, England | 1 | 1 | 1 | 1 | 1 | 1 | 1 | x | x | x | Image-obsessed management, only concerned with lining their own pockets | Great fellow team members, who became a supportive family through the stressful and often downtrodden atmosphere | - AJ Bell like to hire youngsters fresh out of uni or from their first job at a shoe shop with no financial experience. This combined with the ridiculously high turn over of staff means no-one ever knows what they're doing, mistakes are constantly made and the workload piles up for the few experienced staff members to have to deal with.
- AJ Bell ensure that you can only progress if you are having marital relations with one of the managers, or if they want to have marital relations with you. Hard work is not recognised or appreciated.
- It seems that bullying is widely accepted throughout the company as the HR team have absolutely no power or purpose. If an anonymous complaint is made about a particular manager then it will always get back to them & make the situation worse. There are no consequences to their actions until the bullied staff member decides they have no option but to leave.
- The directors only care about lining their pockets and company image to protect their share prices - there is such a huge push every year to ensure the company survey helps them reach the Times top 100 company list, and if staff members leave bad reviews then their Team Leaders are punished by having their annual bonus taken away.
- Despite the compulsory staff attended biannual meetings the Director holds to boast of the sheer increase of growth and profits, pay rises were denied in 2020 for the majority of staff (aside from upper management). |
ALDI | 2008-08-26 | Area Manager | Current Employee | Portland, OR | 2 | 3 | null | null | 2 | 4 | 3 | x | o | o | "Beware all that glistens ..." | Experience, responsibility and the pay. | Extremely long hours for the sector (70+ not uncommon) and stress created by steep performance expectations with few resources available to run operations. Aldi is a discounter wih increadible prices for the quality but achieves this in a number of ways, not least by keeping staffing levels very low and driving productivity rates to levels not seen elsewhere.
This all sounds fine, but in reality it makes for a tough working environment where your hours make up for the lack of colleagues - a convenient cost saving for the company, which employes well motivated individuals to achieve this. At store level breaks are often not taken, or simply cannot be taken if the store is too busy because there is simply no back up. Some stores may be staffed by only two people and both may be required on the cash tills if the store is busy, to the detriment of all other tasks that need to be undertaken in the store. This is fun and a buzz to begin with but the fun palls as the reality of your working life sinks in! The turnover of staff is prodigious - both self selecting and by the axe for those who can't keep the pace.
At Area or District Manager level, keen, ambitious, motivated people are selected to join the training programme with a healthy carrot of promotion opportunities and sector beating pay. If you are attracted by this do a bit of due diligence before accepting! The sector beating pay comes in annual increments - it doesn't start off fantastically. This gives Aldi a chance to vet you in role first. Fair enough? Area Managers in training are used to run stores in preparation for their promotion to fully trained area manager - this gives Aldi a fantastic resource of ambitious thrusters to be used to run difficult and often failing stores for less than the price of a fully trained store manager. An additional company benefit is that AM's in training voluntarily work any hours required (store managers often do not - mindful of employment laws!) to run their stores and will travel to wherever the company requires them to work without complaint unlike store managers. The loyalty is one way however - a large number of area managers in training are needed at any stage to fill roles in stores and because few will make the grade. A few from any intake will make full Area Manager and a few from this group will be promoted to Director in time. However the rest will usually 'leave' after a few years providing advancement opportunities for the next group of ambitious hard working talent.
In my 3 years I saw in excess of 30 people come and go to service 10 area manager positions. The clue is in how frequently Aldi advertises in the recruitment pages for these roles! |
ALDI | 2012-10-29 | Store Assistant | Former Employee, less than 1 year | Stoke-on-Trent, England, England | 1 | 1 | 1 | null | 4 | 4 | 1 | x | r | r | Poor management and no respect | Good rate of pay (if you stick around). chance to progress within a short period of time. always something to do so you're not bored | Extremely hard work with sometimes far from realistic work time targets. Lucky to get a break, on an 11 hour shift you'll be lucky to get 15-20 minutes, in which time you might be called back out onto the shop floor. Management have no respect for staff and speak to you like garbage. No set hours. rota's change sometimes 24 hours before a shift, even when you're rota'd for a day off. Never finish on time, and can never seem to plan out a social life. Management threaten you with the possibility that you're going to lose your job almost constantly, rather than give you any friendly advice to keep you positive |
ALDI | 2013-02-09 | Store Manager | Current Employee, more than 10 years | Neston, North West England, England, England | 3 | 2 | 2 | null | 2 | 4 | 2 | x | r | r | Great Expectations....... | Great salary for sector, very challenging and never dull! | Long and often unpredictable hours, sometimes working unpaid. Incredibly high expectations and total lack of understanding from Head Office. No support or motivation from senior management, constant threat of disciplinary action being taken. No prospect of promotion beyond Store Manager (company policy!). |
ALDI | 2013-04-05 | Assistant Manager | Former Employee, more than 3 years | Liverpool, England, England | 4 | 3 | 3 | null | 4 | 4 | 4 | v | v | v | fast paced, hard work - good pay | Good rate of pay, holidays, | Long hours that come with retail |
ALDI | 2013-04-28 | Deputy Manager | Current Employee, less than 1 year | Brighton, England, England | 5 | 3 | 5 | null | 5 | 5 | 5 | v | v | v | Love the job, love the salary, NEVER a boring part of the day. | Fast paced, massive career opportunities, great pay and holidays. I've been working for Aldi for 12 months and I have been made a deputy manager after expressing my interest in becoming a manager. I am now hoping to get an assistant manager position in the next 12 months. The money is fantastic and so is the job. Honestly haven't got a bad word to say about the company. | I haven't got a single 'con' to write, the company is the best I've worked for. |
ALDI | 2013-10-04 | Store Assistant | Former Employee, less than 1 year | Cardigan, Wales, Wales | 5 | 5 | 5 | null | 4 | 3 | 3 | v | v | v | Really enjoyed my time with Aldi | Good pay, nice hours, great co-workers, great management!
If you do as asked and contribute to team Aldi has a lot to offer. It's very team work orientated and if you help out your co-workers and vise versa everything works as it should. Weak links are quickly pointed out though they do compensate for new starters by having an extra team member on for a week or so cut pick up the slack.
The pay is ok, but you do work hard for it. Shifts are usually 6,8 and 10 hours starting from 6am on an early shift or until 9pm on a late.
Days consist of working working deliveries (main, bread, chiller, freezer and produce) produce can be hard work at 6am let me tell you! Working on till which is like nothing else. You scan as quick as you can for hours on end whilst remember fruit, veg and various other product numbers. It's easier than it sounds as you pick up the numbers quickly on the job. Then there's carding which is basically tipping out what left in boxes and rearranging the shelves and putting the card in the compactor. Then there cleaning up on the late shift.
Providing you show your worth on the shop floor you will find your self on the tills less.
Contract was 20hrs minimum but I usually averaged 30-35 per week. You got one Saturday, one Sunday, one whole weekend, and worked one whole weekend per month plus days off in the week. No complaints. | The main point here is that you work HARD for your money. If you're lazy, like the odd skive, fancy a quick smoke...Forgot it, you will not last a week.
It's physically demanding, expect to lift heavy loads throughout the day. If you're ok with this you'll be fine.
Sometimes finishing on time proves tricky. I'm unsure why this is but it annoyed me on a few occasions.
The first area manager we had was great, a people person yet still professional. The last one we had (they seem to change often) was a miserable and rude. |
ALDI | 2013-11-11 | Store Manager | Current Employee, more than 8 years | Nottingham, England, England | 3 | 2 | 3 | null | 3 | 5 | 2 | v | v | r | work a lot, pay a lot, still expect more | pay well, good career prospects up to store manager. | The whole infrastructure has not kept up with the upsurge in sales. Very Area management expect managers to work well in excess of their contracted hours. |
ALDI | 2013-11-26 | Customer Assistant | Former Employee, less than 1 year | Stoke-on-Trent, England, England | 1 | 1 | 1 | null | 3 | 1 | 2 | x | o | r | Unpaid Overtime and told not to make plans for a home life! | I cant think of any | Back breaking work if you are petite, Never finish your shift on time and expected to stay over to finish jobs that are given with unrealistic timescales and with no pay! I was told to make any plans for my home life incase they needed me to stay over after my shift |
ALDI | 2014-03-03 | Store Manager | Current Employee, more than 8 years | Liverpool, England, England | 5 | 3 | 4 | null | 4 | 5 | 3 | v | r | v | good company to work for | fair, honest, no rubbish management speak. Business is booming so its a really exciting time to be working for Aldi | stores are not big enough for the sales we are experiencing |
ALDI | 2014-03-18 | Store Manager | Current Employee, more than 8 years | Sheffield, England, England | 5 | 4 | 5 | null | 5 | 5 | 4 | v | v | v | Love it, and have for 8 years! | Salary, the way the business operates, the daily challenges along with the freedom to decide how best to solve them.
Honest black and white expectations. Deliver as asked and opportunities are there for all.
The knowledge of very strong job security.
Busy event filled days, every day! No time to be bored! | Absolutely none (how do I write 20 words about this when I have no cons to discuss?)
Absolutely none
None |
ALDI | 2014-04-01 | Store Assistant | Current Employee, less than 1 year | Wolverhampton, England, England | 4 | 2 | 4 | null | 3 | 3 | 3 | v | r | v | New Starter Review | Good wages, good variety of roles and tasks. You quickly gain good knowledge of all aspects of the store. | Training is a little confusing, although basics are taught. putting them into practice is not set out as simply as you are taught. this may lead to confusion in the first few weeks. |
ALDI | 2014-05-08 | Store Assistant | Former Employee, less than 1 year | Shrewsbury, England, England | 1 | 1 | 1 | null | 1 | 2 | 1 | x | x | x | Don't get excited by the wages as every shift you work over until the work is completed (unpaid) | Can't think of any apart from bank holiday double pay! | Starting at 4am , unloading 10 pallets on your own in 4 hrs and being expected to stay unpaid to finish. Staying late after 9 pm when store closes until all the jobs and cleaning complete, 10.50pm on a Saturday night, unpaid ! Getting rude phone calls from managers to get you to start shifts early . |
ALDI | 2014-05-17 | Trainee Area Manager | Former Employee, less than 1 year | Neston, North West England, England, England | 3 | 1 | 3 | null | 2 | 3 | 3 | x | r | v | Underappreciated and ultimately disposable | Good salary though expect to work hard for it | No social life
Management expect you to manage the 'ALDI' way i.e. just being bossy
Use you until they have no need for you and then you're out |
ALDI | 2014-06-22 | Store Assistant | Current Employee, less than 1 year | Sudbury, East of England, England, England | 5 | 3 | 4 | null | 4 | 4 | 3 | v | r | v | Love it!! Can't wait to progress! | Obviously the pay is very generous but yes they expect you to earn it! Our store is a very close group and I was welcomed with open arms. You get out what you put in. If you show kindness and respect you will receive it and show hard work and my management team shows appreciation and praises your hard work. I love my job and hope to be promoted to deputy soon! | Hard work. If your idle don't apply you won't like it :) |
ALDI | 2014-06-25 | Assistant Manager | Former Employee, more than 1 year | Royal Leamington Spa, England, England | 2 | 1 | 2 | null | 1 | 3 | 3 | x | x | v | Employed at store level there is no promotion from that ponit | What I enjoyed most about the job is that each day can be very different. You are part of an organisation that is growing rapidly. This can be seen in its recent sales growth. | If you are employed as an assistant manager you can only be promoted to store manager. There is no upward movement. The position then becomes static and there are no prospects for promotion from that point. |
ALDI | 2014-07-03 | Area Manager | Former Employee, less than 1 year | Birmingham, England, England | 4 | 1 | 3 | null | 4 | 4 | 5 | v | v | v | Not bad, but some very ingrained issues... | Great Salary, company car, professional senior management, dedicated staff in-store. | Far too much of the "just get it done" mentality, which is what many junior (graduate) managers come to perceive in their first management role as being leadership. Communication at all levels is poor. Capacity in busy stores in danger of being outstripped by demand. Work/Life balance is poor, although if you're a graduate in your first job then why not... |
ALDI | 2014-07-12 | Store Associate | Current Employee, less than 1 year | Gloucester, England, England | 1 | 1 | 4 | null | 1 | 2 | 1 | x | r | x | New starter, chucked in the deep end to fend for myself! | Colleagues you meet to help get through the day! & rate of pay | Imtimidating from all management! Expect you to do everything and have a thousand pair off hands! stay late after shift has ended and not aloud to talk while working!!! |
ALDI | 2014-08-21 | Stock Assistant | Current Employee, less than 1 year | Manchester, England, England | 1 | 1 | 1 | null | 1 | 1 | 1 | x | x | x | Horrible place to work | Friendly co workers (store assistant) | No breaks, very hard job. |
ALDI | 2014-09-19 | Store Manager | Current Employee, more than 10 years | Leeds, England, England | 5 | 5 | 5 | null | 5 | 5 | 5 | v | v | v | Love it! | Love having to work hard for my money ! I like working to speed every day is a challenge love it ! Having to slove problems just love this job ! The team i have is fantastic we go out after work meet up on days off we all have a laugh every day ! | Having to work to speed great pay and being able to work your way up to the top from the bottom ! Its not for everyone some people dont like to work at a fast pace or having to work at all ! |
ALDI | 2014-09-22 | Anonymous Employee | Current Employee, more than 5 years | Atherstone, England, England | 1 | 1 | 1 | null | 1 | 2 | 1 | x | x | x | Stay away. Warehouse worker,Atherstone | Wages good. Nice work collegues. | Bullying by management , job threats if you don't do as they yell you. ie shift changes with hardly any notice. Work up to 10 hrs per day and only given 20 min break. No chance of promotion unless you're female. Harder you work the less you get, it has happened when people under performing are given better jobs in the warehouse. Managers treat you like crap and don't care one bit about their employees. |
ALDI | 2014-10-24 | Assistant Manager | Former Employee, less than 1 year | Birmingham, England, England | 1 | 1 | 1 | null | 1 | 1 | 1 | x | x | x | Worst job of my life | It started out as a good job with great benefits however these benefits turned sour rather fast. | lack of respects for employees, lack of training I was taken on as a assistant manager and told I would be trained in a store where all company standards were met. However into my training I was made aware of how physical this job was you are expected to pick up weight exceeding what you can physically carry the training was not adhered to as there was obvious racism and favoritism. no sense of customer satisfaction, poor work ethic. I would say Aldi is about twenty years behind other supermarkets almost as if you are working for a foreign country it is very strange and the management think they can talk to staff, customers and trainees like crap. no amount of money in the world would make me work like a dog Aldi is completely not what it makes out to be. Very unsociable hours compared to other supermarkets. In a ten hours shift on your feet all day long and your lucky if you get 15 minutes break. Worst job I ever had.... |
ALDI | 2014-11-03 | Industrial Placement | Former Employee, more than 1 year | Darlington, North East England, England, England | 3 | 1 | 3 | null | 5 | 5 | 2 | v | r | v | Industrial placement | You are paid well and as a graduate. There is a lot of opportunity for progression particularly with the growth of the business in the current economimic climate. | A little political and sometimes backwards. They like to test you so thick skin in required. You don't get a lot of positive feedback, you must take no news as good news. The pay is good but you definitely work hard for it. Not the best organisation to work for if you would like a life. |
ALDI | 2014-11-10 | Store Manager | Current Employee, more than 5 years | Swindon, Wiltshire, South West England, England, England | 1 | 1 | 1 | null | 1 | 2 | 1 | x | x | r | Aldi UK - AWFUL really terrible place to work, treated as a number and abused | Good place to shop AFTER work IF you have time | YOU CAN NOT BE PROMOTED TO AREA MANAGER EVEN IF YOU HAVE BEEN A STORE MANAGER FOR 10 YEARS AND ARE THE BEST IN THE COMPANY, ALDI ARE OPEN ABOUT THIS. You may read the salary is great but on a 48 hour contract for a manager (you will work 10 hours + OT easily) taking that into consideration the hourly wage eqiv is poor! The expectations are SERIOUSLY unrealistic and being performance managed by a 21yo that knows nothing about retail and has never had a job is a hard pill to have to swallow! I am a relatively respected manager and I do not under perform, however this company will want you heart and soul, prepared to be owned by them. Your life will be consumed. |