task_categories:text-retrieval task_categories:question-answering size_categories:1M<n<10M language:en e-commerce region:us
@dataset{e_commerce_customer_service,
  author       = {Xing Tian},
  title        = {e_commerce_customer_service},
  month        = aug,
  year         = 2023,
  publisher    = {Xing Tian},
  version      = {1.0},
}
---
task_categories:
- text-retrieval
- question-answering
language:
- en
tags:
- e-commerce
size_categories:
- 1M<n<10M
---
## 电商客户服务数据集

是从 (lightinthebox)[https://www.lightinthebox.com/] 网站收集的电商数据. 此数据可用于电商客服机器人的研究.

数据内容:

faq.json: 包含通用问题的问答对.

product.jsonl: 包含一些商品信息.

examples 中包含收集商品信息的爬虫代码.

python==3.8.10

