Q:

Button Names 'Click here' vs 'something else'

We're having internal arguments about how to label buttons with actions. Other folks in the internet teams, who aren't necessarily User-Focused, demanding that 'Action' buttons to simply read "click here". Has anyone come across good articles / best practices for button naming? Need ammo for proving that users are more likely to click on buttons that indicate where that click will take them, i.e. "Contact Us Online".

A:

What's the context of those buttons? In my mind, it makes even less sense to use 'Click here' as the text of a button that it does for a link because at least a link will normally be in context (i.e. "To find out more about XYZ, click here") whilst a button will almost always be a standalone object, to be clicked on. I can't imagine how a button can possibly have the words 'Click here' on it.

