Collect payment info before 30 day trial?
shizcakes: Drop the free trial. You've got a free version - if you need to 'convince' people, point them at the free version.If you would like to do a 'first month free' kind of deal, collect payment/payment information up front, but drop off the cost of one month from the total. Or, allow people to cancel within 30 days for a full refund.Essentially, I agree with avoiding 'free trials' that want credit card information - I am always afraid that it's going to be a nightmare. But if I know I am signing up to pay, that's a different story. The "being able to cancel within 30 days for a full refund" rings much better to my ears than "30 day free trial with payment details collected up front".In fact, I hate "trial versions" altogether. I much prefer that either it's free, or it's not.