Live Chat Support?
lsc: of course, I tend to target the, ah, 'technically adept'  - but I use IRC.  Personally, I think it's pretty awesome.I really like IRC because it's not 1:1  -  sure, I'm in there, and so is nick and will, when we have a chance, but there are many customers (right now, north of 40) in the room, and often they help oneanother.It's also great for one off quick questions