Is it crazy to offer a freemium package in a "lo-fi" startup?
csomar: You are using the best strategy, but you should care about people leaving. Why do they leave? May be they were not satisfied with your product, or they just don't want to pay.There is a trick to make people pay, the same that Microsoft and other software companies are using. Give your service for free and start charging when your customers can't afford to stop using it, then they afford to pay!Evil, but works.