customer appreciation in start-ups?
Travis: I speak only for my startup, but we are honestly so busy and broke that it would be difficult for us to allocate resources (even if it's just mind share) for something like this.  We've chosen to focus on the product experience, as we solve a major pain in the industry, so customers thank us w/o little pins that cost us money and get thrown away.Rereading that sounded a little harsh.  It's definitely a good idea for some organizations, just not my startup.OTOH, when I was at engineering school, Microsoft was very popular on campus because they gave out a super sized super ball with a light up inside.  Gasp! That made them very popular, even amongst open sourcers.