Review our startup, Browseology
Angostura: OK, I've given it my usual one minute test...1. Love the concept, the idea of someone hand holding me through (say) buying an LCD TV is interesting.2. The 1 2 3 Workflow failed the first time I tried it, since apparently there were no registered experts for the particular item I searched for. However instead of saying 'Sorry there aren't any experts on this area at the moment' it displayed a "Everyone's an expert Become a personal shopping expert" banner, which confused the socks off me. I was about to come here and say 'the workflow is broken' until I happened to try another category where there was an expert. Make the 'sorry no-one available' message explicit rather than coughing in an embarrassed way and saying 'look - over there!'.3. Having clicked on the expert's (JoeBloggs) face I got a brief bio and link to "Request JoeBloggs and get connected". Apart from the grammatical horror, I'm a shy soul. What would happen if I clicked? Would my Webcam suddenly turn on and I'd find myself talking to this bloke? Very Scary stuff. I bet you get 80% of people backing out at that point.But because I'm a kind soul, I put my trousers on and clicked. Phew I got an input box and a suggestion to "Please describe the type of product you're looking for.
We'll notify JoeBloggs privately with your request. We can't guarantee response times, but being polite and descriptive usually helps."OK that's a lot less scary. My strong suggestion would be to put That text and the input box on the preceding page with the experts profile. I don't want to click some 'message him' link without knowing exactly what I'm in for.Lots of other thoughts, but those are the main starters.