How do you experiment to determine the right model w/o alienating users?
andrewf: People will always react angrily to pricing increases. About the only way to alleviate it is to weight yourself down with support for users on grandfathered/legacy schemes, and announce changes with enough notice to people to buy up at the current price before things change.Pricing decreases you're just doomed. People will resent having paid $40 last week instead of $25 this week.For the other stuff, are you being too noisy? Existing users shouldn't be affected by changes to trials and signup technicalities.