What is broken in the online travel industry?
frossie: The best site I have ever found for planning air travel is this: http://matrix.itasoftware.com/cvg/dispatch/pregoI have been using them since before the web (seriously, you could telnet to their system on a vt100).Unfortunately you can't actually buy a ticket from them! But it will spit out the gobbledygook that a travel agent can use to book exactly that fare, or once you have the specific flights you want to be on you can go through the pain of trying to get the flights on a commercial site.Of the commercial sites, I prefer orbitz as the least sucky of the lot.