Would you be interested in this web app help product?
patio11: You're pitching a product to technical users which can be duplicated with your OSS lightbox script of choice (I like iBox) and about 45 seconds of effort.  I would think long and hard about what benefits you provide over including the OSS lightbox script in return for asking for money and/or breaking my site when you go down.Incidentally, in terms of UI design, I think using a modal iBox here is probably a step backwards in many circumstances.  Make it a tooltip instead.  (You appear to be using this on another site.  Instrument it, so that you know how many people click on the help, then actually succeed in asking a question.  I predict that number will be vanishingly small.)