"How to make something people want?"
thaumaturgy: I don't see this working out very well, unfortunately.For one thing, although users can express needs and desires in very vague terms, they can't usually be specific enough to actually help someone that's trying to implement an idea.I _think_ it was Guy Kawasaki that described this in "Rules for Revolutionaries", but it might've been Gladwell in "Blink" -- I don't remember now.Anyway, you're usually better off making observations about behavior and then attempting to solve the problems that you see there. In this case, you could frequent web designer forums and the like, as well as the forums for competing software, and see what the most common complaints and requests are.