SaaS peeps, what's your charge approval rate?
jacquesm: Before you start making stats you need to take in to account the time that it can take before chargebacks and credits start to come back to you. This can be up to 6 months depending on the IPSP and the processor as well as the card company.So unless you are already operating for a long time you really shouldn't say that you have '0' charge backs. If you manage to keep that up though you have a very good thing going.The approval percentage is fine, it is basically a function of how much fraud you would be seeing, if you continue to see '0' chargebacks in the long term then you could think about relaxing your conditions for approval a bit. But don't make any drastic changes there, change, and observe over some longer period.That's because if you do mess up on the approval side and there are a bunch of chargebacks in the pipeline you could easily go over the maximum chargeback rate that will terminate your account (typically 1%, but this varies as well).Another thing to keep an eye at it credits, these are usually higher than chargebacks but strongly correlated. So more credits -> more chargebacks. If you also have '0' credits then you should count yourself very lucky and hope the situation persists.Personally I think 250 signups (which is about two months worth on my site) is a little low before making the claim of 0 chargebacks. I'd think you need at a minimum 8 months worth of data and a thousand or so running accounts before you can do the stats.