test_data.csv

query,intent
I'm interested in transferring to a different department. How do I apply?,HR
I have a question about my paycheck. Who should I contact?,HR
The store's checkout registers seem to be down. When will they be back up and running?,Tech Support
I need to return an item I purchased online. Can I drop it off at one of your retail locations?,Returns
The product I received doesn't match the description online. Can I return it for a full refund?,Returns
I'd like to return an item but it's been a few months. Do you have any exceptions to your return policy?,Returns
I noticed a price discrepancy between the shelf and my receipt. How do I get it corrected?,Product
My order arrived but some items are missing. What should I do?,Logistics
Do you offer an extended return window for the holidays?,Returns
I returned an item last week but haven't received a refund. How long does that usually take?,Logistics
The store's website is very slow and unresponsive. Is there scheduled maintenance happening?,Tech Support
I'm moving and need to update my address for future deliveries. How can I do that?,Logistics
Where can I find information on the nutritional content of your baked goods?,Product
I want to make sure I'm buying responsibly-sourced seafood. How can I identify it?,Product
How can I provide feedback on a product I recently purchased?,Product
Can you provide information on the Employee Benefits Package?,HR
I'm having issues with the in-store charging stations for my electric vehicle. Can you assist?,Tech Support
I need to change the delivery date for an upcoming order. How do I do that?,Logistics
Where can I find organic or gluten-free options in your stores?,Product
I'd like to request time off work. What is your paid time off policy?,HR
I accidentally ordered the wrong size clothing item. How difficult is it to return and exchange it?,Returns
Can you provide an overview of the company's performance review process?,HR
My package was damaged during shipping. How do I go about getting a replacement?,Returns
I'm interested in learning more about your private label product line,Product
Can you provide an estimated delivery timeframe for my recent online order?,Logistics
Do you sell any reusable or eco-friendly grocery bags in the store?,Product
I'm unable to download my digital receipts. Is there an issue with your document storage system?,Tech Support
Are you hiring new members in the service department?,HR
Can I return an online purchase to a physical store location?,Returns
I'm concerned my package may have been lost or stolen. How do I file a claim?,Logistics
Can you tell me which local/regional products you carry in your stores?,Product
My loyalty card isn't working at the checkout. What should I do?,Tech Support
I would like to return a product that I purchased because it's damaged.,Returns
Can you provide more details on your shipping times and delivery service areas?,Logistics
I would like to return a product that I purchased because it's damaged.,Returns
Can I return an online purchase to a physical store location?,Returns
"I purchased an item that was advertised as ""in stock"" but when it arrived it was backordered. Can I return it?",Returns
I received a verbal warning from my manager. How can I appeal that decision?,HR
I'm hosting a party and need recommendations for crowd-pleasing appetizers,Product
I'm not satisfied with a service I paid for. Is there a way to get a credit or refund?,Returns
I'm trying to use your curbside pickup service but I can't get the app to recognize my order,Tech Support
I selected in-store pickup for my online order. How do I know when it's ready for me to pick up?,Logistics
Can you provide information on the Employee Benefits Package?,HR
I'm trying to place an order online but the website keeps crashing. Can you assist me?,Tech Support
The store's inventory lookup isn't showing accurate product availability. Can you fix it?,Tech Support
I'm considering taking a leave of absence. What are the eligibility requirements?,HR
Are you hiring new members in the service department?,HR
I'd like to know the cutoff time for placing same-day delivery orders in my area,Logistics
The store's PA system seems to be down and I need to talk to an employee. How else can I get help?,Tech Support
Can you provide more information about your sustainable sourcing practices?,Product
What types of benefits and perks does your company offer employees?,HR
I received an error message when trying to download the mobile app. How do I fix this?,Tech Support
What's the timeframe for initiating a return or exchange on an item?,Returns