train_data.csv

query,intent
I need to cancel an order I just placed. How quickly can I get that processed?,Logistics
I need to find some keto-friendly options for my diet. What do you suggest?,Product
I'm trying to place an order online but the website keeps crashing. Can you assist me?,Tech Support
How can I reset my password for the online account?,Tech Support
I'm concerned the item I received is counterfeit. How do I go about getting it authenticated for a return?,Returns
The store's wifi isn't working properly. Can you look into restoring the connection?,Tech Support
Is there a way to get real-time updates on the status of my order during the shipping process?,Logistics
I'd like to file a formal complaint about workplace discrimination. Who do I contact?,HR
Can you tell me about any ongoing promotions or discounts on organic produce?,Product
I'm getting an error when trying to redeem my loyalty points. Who can assist me?,Tech Support
Do you have any options for temperature-controlled shipping for perishable items?,Logistics
I purchased a product and it's damaged. Can I get a refund or exchange?,Returns
I'm looking for recommendations on healthy snack options for my kids,Product
I'd like to schedule a recurring weekly delivery. Do you offer any subscription services?,Logistics
I received a notification that my delivery would be delayed. Can you provide more information?,Logistics
Do you have a loyalty program I can sign up for to get discounts?,Product
I'm having trouble with the barcode scanner at the self-checkout. What should I do?,Tech Support
I received a damaged item in my online order. How do I go about getting a refund?,Returns
I'm interested in learning about any internal job shadowing or mentorship programs,HR
Do you have any recommendations for gluten-free products available in-store?,Product
I have questions about the company's parental leave policy. Can you clarify the details?,HR
I lost my receipt for a recent purchase. Can I still return the item?,Returns
I received the wrong item in my order. How can I initiate a return?,Returns
I purchased a product that was supposed to be on sale but I didn't get the discounted price. Can I get a credit for the difference?,Returns
I'd like to make a return but don't have the original packaging. Is that okay?,Returns
"My delivery was marked as ""undeliverable"" - what are the next steps I should take?",Logistics
Can I get a rain check if an advertised product is out of stock?,Product
I'm unable to leave a product review on your website. Is there a technical problem?,Tech Support
Do you have any plant-based meat alternatives available in your stores?,Product
I have a dietary restriction - how can I easily identify suitable products?,Product
Can you clarify if there are any restocking fees for returns?,Returns
Do you have any special deals or discounts on bulk items?,Product
The quality of the produce I received wasn't up to par. What's the process for reporting this?,Product
I'm having an issue with my timesheet submission. Who should I contact?,HR
My package was damaged during shipping. How do I go about getting a replacement?,Logistics
I accidentally placed a duplicate order online. Can I get one of them canceled?,Logistics
I'm having trouble logging into the mobile app. Can you help me troubleshoot?,Tech Support
What brand of nut butters do you carry that are peanut-free?,Product
I'd like to receive my receipts digitally but I can't figure out how to opt into that option,Tech Support
My loyalty card isn't working at the checkout. What should I do?,Tech Support
I purchased a product and it's expired. How can I get a refund or replacement?,Returns
I'm considering submitting my two-week notice. What is the typical resignation process?,HR
I'm interested in applying for a job at your company. Can you provide information on current openings?,HR
I'm looking to try some new exotic fruits. What variety do you recommend?,Product
I forgot my username for the online customer portal. How can I retrieve it?,Tech Support
Can you walk me through the steps to initiate a return for an online order?,Returns
I'm planning to retire soon. Can you explain the steps for that process?,HR
I placed an order a few days ago but haven't received a shipping confirmation. What's the status?,Logistics
I have a question about freight shipping rates for a bulk order I'm considering placing,Logistics
What steps can I take to file a complaint about product quality?,Product
How long do I have to return an item I bought in your store?,Returns
My grocery delivery contained items that were spoiled or past their expiration date. How do I get replacements?,Returns
My item was delivered damaged. What documentation do I need to provide for a full refund?,Returns
Can you reroute my delivery to a different address? I won't be home when it's scheduled to arrive.,Logistics
I'm concerned about potential layoffs in my department. How will employees be notified?,HR
I'm trying to make a mobile payment at checkout but the NFC terminal isn't working,Tech Support
I received the wrong item in my order. How can I initiate a return?,Returns
I'm having problems connecting my smart home devices to your in-store wifi network,Tech Support
What are your best practices for maintaining food quality and freshness?,Product
I have a question about my paycheck. Who should I contact?,HR
I have a complaint about a co-worker's behavior. Who handles those issues?,HR
What's the timeframe for initiating a return or exchange on an item?,Returns
I want to update my 401(k) contribution. Who should I speak with about that?,HR
What's your policy on returns for opened or used personal care items?,Product
Do you offer any promotions on baby food and diapers?,Product
I need to return an item I purchased online. Can I drop it off at one of your retail locations?,Logistics
Can you walk me through the process for placing a pre-order for an upcoming product launch?,Logistics
What are your best-selling grocery items this month?,Product
Do you have any seasonal or limited-time products in stock right now?,Product
How can I update my personal information in the employee system?,HR
What types of frozen meal options do you have that are low in sodium?,Product
My package says it was delivered but I never received it. What should I do?,Logistics
I have a faulty product that needs to be replaced. What's the turnaround time on that?,Returns
The store's security cameras appear to be malfunctioning. Who should I report this to?,Tech Support
My online order won't go through - is there an issue with your payment processing?,Tech Support
I have a question about your holiday shipping deadlines and prioritized delivery options,Logistics
I'm looking to switch to a part-time schedule. What are the requirements?,HR
I can't seem to access my account information on the website. What's the problem?,Tech Support
I'm interested in applying for a job at your company. Can you provide information on current openings?,HR
I would like to get an update regarding an order that I had placed yesterday.,Logistics
I'd like to place a large order for my business. Do you offer any special bulk shipping rates?,Logistics
Can you provide details on the company's tuition reimbursement program?,HR
I'd like to exchange a product I bought in-store. Do I need to bring the original receipt?,Returns
Which products are on discount this week?,Product
I'm trying to schedule a large delivery for my business. Do you offer any special scheduling options?,Logistics
How can I access and view my pay stubs and tax documents?,HR
I bought something that didn't meet my expectations. Is there a way to get a partial refund?,Returns
How can I update my personal information in the employee system?,HR
I need to report an on-the-job injury. What's the proper reporting process?,HR
I need to expedite the shipping on my order. Is there an option to pay for faster delivery?,Logistics
I ordered an item online but it hasn't arrived yet. How can I track the shipment?,Logistics
The touchscreen on the in-store kiosk is not responding properly. Can you send someone to fix it?,Tech Support
I need to find some dairy-free milk alternatives. What options do you carry?,Product
I'd like to provide feedback about my manager's leadership style. How should I do that?,HR
I wasn't home for my delivery and now the package says it's been returned. How can I get it?,Logistics
Can you tell me more about the origin and farming practices of your coffee beans?,Product
I'm having issues with the in-store self-checkout kiosks. Can you provide support?,Tech Support
I need to change the delivery address for my upcoming order. How can I do that?,Logistics
There's been a delay with my order. When can I expect to receive it?,Logistics
I need to request a reasonable accommodation for a disability. What are the next steps?,HR
What's your policy on returns for opened or used personal care items?,Returns
Can you explain the labeling on your organic and non-GMO products?,Product
I'm having issues with my health insurance coverage. Who can assist me?,HR
I'm having trouble logging into the mobile app. Can you help me troubleshoot?,Tech Support
Do you offer any delivery or pickup options for online grocery orders?,Product
I need to speak with someone in your HR department about a job application,HR
I returned an item last week but haven't received a refund. How long does that usually take?,Returns
I'd like to update my emergency contact information in your system,HR
There's an issue with the electronic price tags - they aren't displaying the correct prices,Tech Support
I can't access my order history on the mobile app. Is there an outage or issue on your end?,Tech Support
I purchased a product and it's damaged. Can I get a refund or exchange?,Returns
How can I reset my password for the online account?,Tech Support
My delivery driver left the package in an unsafe location. How do I report that?,Logistics
I bought an item that doesn't fit. What's the process for exchanging it?,Returns
I'm interested in learning about any employee resource groups or affinity networks,HR
I purchased a product and it's expired. How can I get a refund or replacement?,Returns
Can you explain your policies around items that are out of stock or on backorder?,Logistics
I'd like to set up two-factor authentication on my online account but I'm stuck on the setup,Tech Support
I would like to change my password. Can you please help me with that?,Tech Support
I'm trying to update my contact information but the website isn't letting me. Help!,Tech Support
I need to make an update to my account information but the website keeps timing out,Tech Support