tweet_id
float64
567,588,000B
570,311,000B
airline_sentiment
stringclasses
3 values
airline_sentiment_confidence
float64
0.34
1
negativereason
stringclasses
10 values
negativereason_confidence
float64
0
1
airline
stringclasses
6 values
name
stringlengths
2
19
retweet_count
int64
0
44
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stringlengths
12
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14
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user_timezone
stringlengths
3
27
570,175,000,000,000,000
negative
1
Customer Service Issue
1
United
sothenbethsaid
0
@united hence why I've been asking for the customer service phone number so I can speak to a real person to get this sorted out
null
2/24/2015 2:55
Nottingham
London
570,173,000,000,000,000
negative
1
Lost Luggage
1
United
michaelsalinger
0
@united did our bags leave Washington yet? That would be convenient seeing as we left there a day ago. #UnitedAirlines #lostluggage
null
2/24/2015 2:47
mentor, Ohio
Eastern Time (US & Canada)
570,173,000,000,000,000
neutral
1
null
null
United
JesseLitsch
0
@united so if I'm flying 1st class just one leg to Chicago but not on my long flight to China am I still able to use the lounge in Chicago
null
2/24/2015 2:46
null
null
570,170,000,000,000,000
negative
0.7115
Customer Service Issue
0.7115
United
sothenbethsaid
0
@united according to your DMs, I'm not owed a refund. please may I be provided with a contact number before I go to my bank to file claim
null
2/24/2015 2:33
Nottingham
London
570,165,000,000,000,000
negative
0.6635
Lost Luggage
0.6635
United
LukeGzus
0
@united about 3 hours ago. I need to work out if my bag can make it to my hotel here in time or if it will need to go elsewhere.
null
2/24/2015 2:16
null
null
570,165,000,000,000,000
neutral
0.6762
null
null
United
8629Fissile
0
@united Okay thank you
null
2/24/2015 2:14
null
London
570,164,000,000,000,000
neutral
0.6904
null
0
United
LukeGzus
0
@united I've filed the claim but have no way of calling for updates. Is there another way to do this?
null
2/24/2015 2:09
null
null
570,163,000,000,000,000
negative
1
Customer Service Issue
1
United
shortfatnhappy
0
@united pls properly train your agents. Requested to speak to 1k customer service & was transferred to a dead end. Not even open at this hr
null
2/24/2015 2:08
Seoul City to LA
Pacific Time (US & Canada)
570,160,000,000,000,000
negative
1
Lost Luggage
1
United
LukeGzus
0
@united Thanks for remembering to load my bag onto my connecting flight. Oh wait you forgot. Iceland should be fun with no clothes....
null
2/24/2015 1:56
null
null
570,160,000,000,000,000
positive
1
null
null
United
PhilFromChico
0
@united Thank you for the cheese platter and abundance of entertainment options. Time just flew by.
null
2/24/2015 1:56
New York City, NY
Pacific Time (US & Canada)
570,160,000,000,000,000
negative
1
Customer Service Issue
0.6975
United
Finrz
0
@united customer service is atrocious! You have disrupted my travel plans, you have lost my luggage and it is impossible to TALK TO A HUMAN
null
2/24/2015 1:55
iPhone: 55.946030,-3.189382
Hawaii
570,160,000,000,000,000
negative
0.6775
Customer Service Issue
0.3513
United
FreedomFilmNJ
0
@united terminal at MIA should have food open before 5am esp when there are flights at 6am. Two hours early like recommended. Can't eat.
null
2/24/2015 1:54
New York
Eastern Time (US & Canada)
570,152,000,000,000,000
negative
1
Late Flight
1
United
DJPartyMarty
0
@united it was UA flight 1001! Now I'm currently stuck in Portland because I missed my ride because of the 3 hour delay. #GetMartyHome
[45.58711296, -122.58038932]
2/24/2015 1:22
null
Pacific Time (US & Canada)
570,152,000,000,000,000
negative
1
Customer Service Issue
1
United
sothenbethsaid
1
@united has not responded to my various requests for contact numbers, does anyone know the UK customer service number for #UnitedAirlines
null
2/24/2015 1:22
Nottingham
London
570,144,000,000,000,000
negative
0.69
Lost Luggage
0.69
United
michaelsalinger
0
@united how we looking on getting those bags to Lusaka
null
2/24/2015 0:51
mentor, Ohio
Eastern Time (US & Canada)
570,143,000,000,000,000
negative
1
Lost Luggage
1
United
8629Fissile
0
@united Could you update me on the suitcase please? The online and phone tracking told me nothing. I was told I'd have it back yesterday!
null
2/24/2015 0:48
null
London
570,142,000,000,000,000
positive
1
null
null
United
The5y5Adm1n
0
@united thank you. Been trying for two days to set this up.
null
2/24/2015 0:44
null
null
570,139,000,000,000,000
negative
1
Can't Tell
0.6957
United
urno12
0
@united just 1 last thing. U guys shouldn't be charging $ for drinks on a transatlantic flight
null
2/24/2015 0:31
bonkers in Yonkers
New Delhi
570,137,000,000,000,000
negative
1
Can't Tell
0.3635
United
vancouverbrit
0
@united LHR arrival lounge #fail. Waited 20 mins for shower then left to find hotel. U know how many passengers u carry. Planning???
null
2/24/2015 0:23
Vancouver BC
Pacific Time (US & Canada)
570,136,000,000,000,000
neutral
0.6376
null
0
United
The5y5Adm1n
0
@united Any luck with finalizing my reservation? I DM'd information to you. Please let me know what else you need. Want to confirm ASAP. Thx
null
2/24/2015 0:18
null
null
570,130,000,000,000,000
negative
1
Cancelled Flight
0.6829
United
lindaSWC
0
@united completed form but doubt it's any use. UA doesn't care. 6 day vacation will now be 5. Sure UA won't feel responsibility for that...
null
2/23/2015 23:55
null
null
570,127,000,000,000,000
positive
1
null
null
United
raulcordenillo
0
@united Definitely a compliment! I really thought my bag was lost after it was sent on to another airport. In the end I am a happy customer
[59.38247253, 18.00789007]
2/23/2015 23:42
Stockholm, Sweden
Stockholm
570,123,000,000,000,000
positive
1
null
null
United
urno12
0
@united thanx so much. You followed through and emailed me a $1000 ticket voucher. #unitedairlines they do care
null
2/23/2015 23:28
bonkers in Yonkers
New Delhi
570,122,000,000,000,000
positive
1
null
null
United
FIETA_DOC
0
@united this will definitely be a trip to remember EWR-STI second of the season, first on seat 35A because it pays to be loyal!
null
2/23/2015 23:22
Madison, NJ
null
570,121,000,000,000,000
negative
1
Flight Attendant Complaints
0.3474
United
CellucorJulio
0
@united nope, they told us it was time for them to go home and to sleep at the airport. Even though they assured us we would get a room...
null
2/23/2015 23:21
Central Time (US & Canada)
570,121,000,000,000,000
neutral
0.6429
null
0
United
michaelsalinger
0
@united keep me updated. Let me know that the bags make the flight to j-burg
null
2/23/2015 23:20
mentor, Ohio
Eastern Time (US & Canada)
570,119,000,000,000,000
negative
1
Lost Luggage
0.3553
United
tiffy_mac
0
@united ..back for the expensive holiday, he worked all year to pay for, that you RUINED! We want compensation & his original case back!
null
2/23/2015 23:14
Brighton, UK
null
570,119,000,000,000,000
negative
1
Lost Luggage
1
United
tiffy_mac
0
@united thanks United I understand that. But he would actually like his own bag back! What have you done with it?! He also wants the money..
null
2/23/2015 23:13
Brighton, UK
null
570,116,000,000,000,000
negative
1
Customer Service Issue
1
United
lindaSWC
1
@united frankly worse customer service ever. Problems will happen, how you deal defines a company. Never again United.
null
2/23/2015 23:01
null
null
570,115,000,000,000,000
negative
1
Late Flight
0.6632
United
vaficionado
0
@united It's still a valid flight. Just seems strange to delay for Late Flight inbound crew, 7 hours from now, when the plane is already here.
null
2/23/2015 22:58
All over, but mostly NorCal
Pacific Time (US & Canada)
570,115,000,000,000,000
negative
1
Customer Service Issue
1
United
747_TJ
0
@united Thanks for the lack of help and the canned response from the 1K desk!
null
2/23/2015 22:57
null
null
570,115,000,000,000,000
negative
1
Bad Flight
0.6736
United
747_TJ
0
@united It's too bad UA has had another unforeseeable operational issue on my return flight.
null
2/23/2015 22:57
null
null
570,115,000,000,000,000
neutral
1
null
null
United
xRaeCatherine
0
@united I would like to know what's going on before his current flight lands.
null
2/23/2015 22:57
null
null
570,115,000,000,000,000
negative
1
Lost Luggage
0.3684
United
mortgagesbycoop
0
@united if I pay you $25 and $35 for my luggage to be delivered when I arrive. Why should I have to wait 3 additional days for its delivery?
null
2/23/2015 22:54
New Jersey
null
570,110,000,000,000,000
negative
1
Cancelled Flight
0.3444
United
kbleggett
0
@united so 8 hotels for 32 people but feel like we are being held hostage because someone has our boarding passes so we can't leave! #FAIL
null
2/23/2015 22:38
Ottawa, Canada
Eastern Time (US & Canada)
570,110,000,000,000,000
positive
1
null
null
United
Emily_VII
0
@united you are one great airline ❤️
null
2/23/2015 22:35
null
Hawaii
570,109,000,000,000,000
negative
1
Customer Service Issue
0.6833
United
fairplay500
0
@united Outbound 2 bags 70 lbs bags Returning home 1 bag 50 lbs. What is your logic? And WHY? Am I writing to a Machine? Human HELP required
[0.0, 0.0]
2/23/2015 22:31
Huntsville AL USA
Central Time (US & Canada)
570,109,000,000,000,000
negative
0.6721
Customer Service Issue
0.6721
United
kbleggett
0
@lindaSWC @united: We don't like to hear you had a poor experience. Please share details w/our Customer Care team http://t.co/HIsc4NdMgZ.
null
2/23/2015 22:31
Ottawa, Canada
Eastern Time (US & Canada)
570,108,000,000,000,000
negative
1
Late Flight
0.6712
United
lindaSWC
1
@united no Cancelled Flightn just left us to fend for ourselves when flt came in Late Flight. Getting runaround for 3 hrs. Each employee blaming previous 1.
null
2/23/2015 22:27
null
null
570,107,000,000,000,000
neutral
0.6738
null
0
United
fairplay500
0
@united This is NOT a local UNITED number for Malaysia 0011 800-55558000. What is your local United Airlines here in Kuala Lumpur ( KUL )?
[0.0, 0.0]
2/23/2015 22:24
Huntsville AL USA
Central Time (US & Canada)
570,107,000,000,000,000
negative
0.6632
Lost Luggage
0.6632
United
mortgagesbycoop
0
@united okay ase24766m. Find our luggage.
null
2/23/2015 22:23
New Jersey
null
570,107,000,000,000,000
negative
0.6633
Customer Service Issue
0.3571
United
cristobalwong
0
@united The agent that met us at the gate said any issues w/delays on UA1116 would have to be taken up online...
null
2/23/2015 22:22
San Francisco Bay Area
null
570,106,000,000,000,000
neutral
0.676
null
0
United
fairplay500
0
@united I send you an urgent message via [email protected]. BG0KWM Narayanan. Please respond ASAP. Also, NO local United Tel # @ KUL
[0.0, 0.0]
2/23/2015 22:21
Huntsville AL USA
Central Time (US & Canada)
570,106,000,000,000,000
neutral
1
null
null
United
The_Playmaker20
0
@united thanks! Will you guys be getting the A380s anytime soon?
null
2/23/2015 22:19
null
null
570,105,000,000,000,000
negative
0.6492
Lost Luggage
0.6492
United
kevinforgoogle
0
@united But they are not... lady one phone says its in tel aviv. Tel Aviv united says its in Newark. No one knows and I have nothing...
null
2/23/2015 22:18
San Francisco, CA
null
570,105,000,000,000,000
positive
1
null
null
United
MelanieSpring
0
“@united: @MelanieSpring We'll see what we can do. ^KN” We are running! Most of this plane is running. Thanks for the help!
null
2/23/2015 22:16
Washington, DC
Eastern Time (US & Canada)
570,105,000,000,000,000
negative
1
Lost Luggage
1
United
mortgagesbycoop
1
@united yes, but still now answers. Many have not had their luggage for 3 days! Unacceptable!!
null
2/23/2015 22:16
New Jersey
null
570,105,000,000,000,000
negative
0.6667
Customer Service Issue
0.3542
United
Meyer47
0
@united what is that going to do for you? Nothing just like you always do
null
2/23/2015 22:15
Iowa
null
570,103,000,000,000,000
neutral
1
null
null
United
dafg42
0
@united I sent in my feedback. Thank you.
null
2/23/2015 22:07
null
Arizona
570,102,000,000,000,000
negative
0.6438
Can't Tell
0.3318
United
kbleggett
0
@united plus what about food? And taxis?
null
2/23/2015 22:03
Ottawa, Canada
Eastern Time (US & Canada)
570,102,000,000,000,000
negative
0.6737
Can't Tell
0.6737
United
kbleggett
0
@united you are offering us 8 rooms for 32 people #FAIL
null
2/23/2015 22:03
Ottawa, Canada
Eastern Time (US & Canada)
570,100,000,000,000,000
negative
1
Flight Attendant Complaints
0.3449
United
kbleggett
0
@united 32 people getting pretty tired about no action on solving the problem plus missing a day of vacation and skiing
null
2/23/2015 21:58
Ottawa, Canada
Eastern Time (US & Canada)
570,100,000,000,000,000
negative
0.3579
Customer Service Issue
0.3579
United
ajpape
0
@united The bright side would be keeping the promise that was made to me. Hope you're having a good night. Thanks.
null
2/23/2015 21:57
Boulder, CO
Mountain Time (US & Canada)
570,100,000,000,000,000
neutral
0.7065
null
0
United
FIETA_DOC
0
@united yes I do.
null
2/23/2015 21:55
Madison, NJ
null
570,100,000,000,000,000
negative
1
Customer Service Issue
0.6766
United
kbleggett
0
@united I take back the comment about your team here working hard to help us A so far no solution for a hotel or food or anything #fail
null
2/23/2015 21:55
Ottawa, Canada
Eastern Time (US & Canada)
570,097,000,000,000,000
negative
1
Late Flight
1
United
DavidRogerswork
0
@united on 4124 arriving two hours Late Flight into CLT. Now sitting on the tarmac while they move a plane from the gate. Unhappy customer.
null
2/23/2015 21:46
null
null
570,097,000,000,000,000
negative
1
Can't Tell
1
United
mbarnas
0
@united airlines is the absolute worst. They have no idea what they are doing. #neveragain #UnitedAirlines
[32.86680572, -80.01338439]
2/23/2015 21:43
Rochester, NY
Eastern Time (US & Canada)
570,096,000,000,000,000
negative
1
Customer Service Issue
1
United
real_steve_ward
0
@united Thanks; might want to fix this line: "Our Customer Care team is currently responding to most inquiries within 7-10 business days."
null
2/23/2015 21:42
Chicago / Orlando / airplanes
Eastern Time (US & Canada)
570,095,000,000,000,000
positive
1
null
null
United
The_Playmaker20
0
@united we just flew with United from AUS (Austin Bergstrom) to Cancun Intl. Best flight ever! The 737's are not too big... Not too small!
null
2/23/2015 21:38
null
null
570,095,000,000,000,000
negative
1
Flight Booking Problems
0.6842
United
FIETA_DOC
0
@united it's frustrating, as a frequent flyer, loyal since Continental. Upgrade equals paying 3 times or more on top of purchase ticket.
null
2/23/2015 21:37
Madison, NJ
null
570,093,000,000,000,000
neutral
1
null
null
United
FIETA_DOC
0
@united Deep Vein thrombosis
null
2/23/2015 21:29
Madison, NJ
null
570,093,000,000,000,000
negative
1
Customer Service Issue
0.346
United
lindaSWC
1
@united at its worse. Can't figure how to pack plane, screws up connectns then claims no hotl rooms in San Fran for stranded pax. Way to go!
null
2/23/2015 21:27
null
null
570,093,000,000,000,000
negative
1
Late Flight
1
United
CellucorJulio
0
@united 4 passengers after a 2 hour delayed flight left with no hotel at the end of the night @ hou airport. Wtf??!! http://t.co/ZfqMpGXVS6
null
2/23/2015 21:27
Central Time (US & Canada)
570,092,000,000,000,000
negative
1
Late Flight
0.6876
United
RissaWissa
0
Hey @united why does the flight from IAH to POS leave so Late Flight, and the one back to IAH so early? I rather get to POS earlier
null
2/23/2015 21:25
null
America/Chicago
570,091,000,000,000,000
negative
1
Lost Luggage
1
United
ajpape
1
@united Lost bag process is broken. Agent promised they'd call & hold my bag when found. Now they're waking me at 3am w/ delivery. #fail
null
2/23/2015 21:21
Boulder, CO
Mountain Time (US & Canada)
570,091,000,000,000,000
negative
1
Cancelled Flight
1
United
Meyer47
1
@united the people at the counter have been very helpful. As you can see nobody is there. Flight to Austin 10:55 and still sitting here.
null
2/23/2015 21:21
Iowa
null
570,091,000,000,000,000
neutral
0.6373
null
0
United
DJPartyMarty
0
@united unfortunately still on the Tarmac at @fly2ohare and definitely missing my ride from @flypdx #GonnaBeALongNight
[41.9785651, -87.90833965]
2/23/2015 21:21
null
Pacific Time (US & Canada)
570,090,000,000,000,000
negative
0.6641
Customer Service Issue
0.3424
United
Darquenloveli
0
“@united: @Darquenloveli We regret to hear this. Please let us know if you need assistance. ^KN” I was finally able to secure my seat. Thx
null
2/23/2015 21:17
Texas
Central Time (US & Canada)
570,089,000,000,000,000
neutral
1
null
null
United
paula1231970
0
@united what time does check in open for flight no UA80 from Manchester to Newark today ?
[53.36729431, -2.27861694]
2/23/2015 21:12
null
London
570,087,000,000,000,000
negative
1
Late Flight
0.7048
United
alikat9220
0
@united good to know you will open the closed doors for "premier passengers" after safety briefings on delayed flights. #annoyed.
[41.98202331, -87.90374263]
2/23/2015 21:06
null
Central Time (US & Canada)
570,087,000,000,000,000
neutral
1
null
null
United
fortytoo
0
@united DM sent
null
2/23/2015 21:06
WX report for 41 Mile, Hwy 50
Pacific Time (US & Canada)
570,087,000,000,000,000
negative
1
Late Flight
1
United
macefaceeeee
1
@united yea get me to phoenix already. Delays all day with you people. It's bullshit.
null
2/23/2015 21:05
null
Pacific Time (US & Canada)
570,086,000,000,000,000
negative
1
Late Flight
1
United
DaniOnTheFritz
0
@united If it's any consolation, your staff was stellar. Just not the hour+ delays I encountered with every one of my 4 flights.
null
2/23/2015 21:03
Missouri
Central Time (US & Canada)
570,086,000,000,000,000
positive
1
null
null
United
drewziIIa
0
@united flight ua3576, gate b1. And tell ray I somehow made it on to the 736 flight out of IAH and didn't have to wait for the 917 one. :)
null
2/23/2015 21:02
null
Central Time (US & Canada)
570,086,000,000,000,000
negative
1
Damaged Luggage
0.6846
United
petergau
0
@united that's unfortunate. The @Tumitravel was an xmas gift and it looks like a razor ripped right through the front pocket in the picture
null
2/23/2015 20:59
NYC
Central Time (US & Canada)
570,086,000,000,000,000
positive
1
null
null
United
tomcrabtree
0
@united But thanks for asking
null
2/23/2015 20:59
San Francisco
Pacific Time (US & Canada)
570,085,000,000,000,000
negative
1
Cancelled Flight
0.6567
United
tomcrabtree
1
@united Lost bags. Cancelled Flightled flights. Delhi call centers. Poor United staff spread thin and stressed. You name it.
null
2/23/2015 20:58
San Francisco
Pacific Time (US & Canada)
570,085,000,000,000,000
negative
1
Lost Luggage
1
United
ColtonWoytas
0
@united Yes. Doesn't make that mistake any less absurd. Doesn't change the fact that I'm very inconveniently missing my luggage tonight.
null
2/23/2015 20:57
NY
Mountain Time (US & Canada)
570,084,000,000,000,000
negative
1
Can't Tell
0.6473
United
FIETA_DOC
0
@united I'm constantly having challenges with upgrades & charges. In order to prevent DVT I have to pay an addtl $180 http://t.co/xC6jQ70r7B
null
2/23/2015 20:52
Madison, NJ
null
570,083,000,000,000,000
negative
1
Flight Attendant Complaints
1
United
KeenanPam
0
@united In ORD, waited 20 min after crew members left before gate items came. Flight attendant sarcastically said good luck and walked away.
null
2/23/2015 20:50
null
null
570,083,000,000,000,000
neutral
0.6842
null
null
United
rholbrook
0
@united Follow me back, please, and I'll happily DM you the link because I'd rather not share my travel plans publicly.
null
2/23/2015 20:50
Brooklyn, NY
Eastern Time (US & Canada)
570,083,000,000,000,000
positive
1
null
null
United
CaseyWoodTV
0
@united you too!
null
2/23/2015 20:49
null
Eastern Time (US & Canada)
570,083,000,000,000,000
positive
1
null
null
United
PhilFromChico
0
@united is my favorite airline.
null
2/23/2015 20:49
New York City, NY
Pacific Time (US & Canada)
570,083,000,000,000,000
negative
0.6354
Can't Tell
0.3431
United
kbleggett
0
@united seriously #fail on making strangers share a room
null
2/23/2015 20:47
Ottawa, Canada
Eastern Time (US & Canada)
570,082,000,000,000,000
neutral
0.6533
null
0
United
zach_wardroup
0
@united @luke_mcintosh68 nah you wouldn't
null
2/23/2015 20:46
[Colorado]
null
570,082,000,000,000,000
negative
0.6563
Lost Luggage
0.6563
United
michaelsalinger
0
@united we needed them here asap. Will they make it on today's flight?
null
2/23/2015 20:43
mentor, Ohio
Eastern Time (US & Canada)
570,082,000,000,000,000
negative
1
Customer Service Issue
0.6667
United
Tdrag97
0
@united agent split up my reservation? Now can't Cancelled Flight and refund credit for 2wks? Why
null
2/23/2015 20:43
null
Central America
570,081,000,000,000,000
neutral
1
null
null
United
Siv
0
@united Our vacation's going to be ruined w/ 3 days of rain. : ( The change fee for 2 of us is nearly cost of original flight. Can you help?
[37.7994546, -122.427629]
2/23/2015 20:42
San Francisco, CA
Pacific Time (US & Canada)
570,081,000,000,000,000
neutral
0.6489
null
0
United
xRaeCatherine
0
@united I sent the message. Let me know ASAP.
null
2/23/2015 20:42
null
null
570,081,000,000,000,000
negative
1
Flight Attendant Complaints
0.3847
United
kbleggett
0
@united why would they make me share a room?
null
2/23/2015 20:40
Ottawa, Canada
Eastern Time (US & Canada)
570,080,000,000,000,000
negative
1
Customer Service Issue
1
United
fortytoo
0
@united tried calling too, but w/25 min phn wait means we'd miss options anyway
null
2/23/2015 20:36
WX report for 41 Mile, Hwy 50
Pacific Time (US & Canada)
570,080,000,000,000,000
negative
1
Late Flight
1
United
MelanieSpring
0
@united can you ask your guys with flight 1146 to BWI to wait for us to get off a delayed flight from San Diego? Pretty please?
null
2/23/2015 20:36
Washington, DC
Eastern Time (US & Canada)
570,080,000,000,000,000
negative
1
Customer Service Issue
0.7008
United
kbleggett
0
@united we're still waiting to find out your rep is working hard - most upset about having to wait to tomorrow pm to get to mammoth
null
2/23/2015 20:36
Ottawa, Canada
Eastern Time (US & Canada)
570,080,000,000,000,000
negative
1
Cancelled Flight
0.7201
United
fortytoo
0
@united for an early flt, I think a call is appropriate. Yes, reviewed and nada avail until next day. Expect full refund
null
2/23/2015 20:35
WX report for 41 Mile, Hwy 50
Pacific Time (US & Canada)
570,080,000,000,000,000
neutral
0.6548
null
null
United
CaseyWoodTV
0
@united i understand, thanks
null
2/23/2015 20:35
null
Eastern Time (US & Canada)
570,079,000,000,000,000
negative
1
Customer Service Issue
1
United
throthra
0
@united again I ask, who can I call to get this fixed? Tweeting me BS questions to stall only makes things worse. Phone number please.
null
2/23/2015 20:34
null
null
570,079,000,000,000,000
negative
1
Late Flight
1
United
DJPartyMarty
0
@united Yo yo yo stuck on the tarmac for over 2 hours at @fly2ohare ... Going to miss my ride at @flypdx help please! #HelpImStuck #United
[41.97777091, -87.90782014]
2/23/2015 20:33
null
Pacific Time (US & Canada)
570,079,000,000,000,000
negative
1
Customer Service Issue
0.3505
United
Darquenloveli
1
@united it's highly unprofessional for you to overbook a flight by 12 seats &feel that I should rearrange my schedule for your mismanagement
null
2/23/2015 20:32
Texas
Central Time (US & Canada)
570,079,000,000,000,000
negative
1
Flight Attendant Complaints
0.672
United
throthra
0
@united well, considering every agent before claimed they were unable to help with everything else, why waste more time to hear 'call corp'
null
2/23/2015 20:32
null
null
570,079,000,000,000,000
positive
0.688
null
0
United
luke_mcintosh68
0
@united man I can't wait to book my ticket now! Thanks JP you're a life sabe
null
2/23/2015 20:32
Colorado
null