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We may change or otherwise modify the Agreement in the future in accordance with the Terms and Conditions herein, and you understand and agree that your continued access or use of this Website after such change signifies your acceptance of the updated or modified Agreement. | potentially_unfair | 9,639 |
We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement. | clearly_unfair | 9,646 |
TripAdvisor does not edit or control the User Messages posted to or distributed on this Website including through any chat rooms, bulletin boards or other communications forums, and will not be in any way responsible or liable for such User Messages. | potentially_unfair | 9,680 |
TripAdvisor nevertheless reserves the right for any reason in its sole discretion to remove without notice any User Messages and/or Site Content. | clearly_unfair | 9,681 |
TripAdvisor takes no responsibility and assumes no liability for any Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is TripAdvisor liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. | potentially_unfair | 9,699 |
Although TripAdvisor has no obligation to screen, edit or monitor any of the Content posted to or distributed through any Interactive Area, TripAdvisor reserves the right, and has absolute discretion, to remove, screen, translate or edit without notice any Content posted or stored on this Website at any time and for any reason, or to have such actions performed by third parties on its behalf, and you are solely responsible for creating backup copies of and replacing any Content you post or store on this Website at your sole cost and expense. | clearly_unfair | 9,700 |
Any use of the Interactive Areas or other portions of this Website in violation of the foregoing violates the terms of this Agreement and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or this Website. | potentially_unfair | 9,702 |
By using Instant Booking, you acknowledge that you accept the practices described in our Privacy Policy and all of these terms and conditions. | potentially_unfair | 9,708 |
Any false or fraudulent reservation is prohibited, and any user who attempts such a reservation may have his or her TripAdvisor membership terminated. | potentially_unfair | 9,711 |
AS A USER OF THIS WEBSITE, INCLUDING INSTANT BOOKING, YOU UNDERSTAND AND AGREE THAT: (1) NEITHER TRIPADVISOR NOR ITS AFFILIATES WILL HAVE ANY LIABILITY TO YOU OR OTHERS FOR ANY UNAUTHORIZED TRANSACTIONS MADE USING YOUR PASSWORD OR ACCOUNT; AND (2) THE UNAUTHORIZED USE OF YOUR PASSWORD OR ACCOUNT COULD CAUSE YOU TO INCUR LIABILITY TO BOTH TRIPADVISOR AND OTHER USERS. | potentially_unfair | 9,713 |
TripAdvisor will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any third-party suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with third-party suppliers. | potentially_unfair | 9,726 |
By making a vacation rental reservation facilitated by one of our affiliate sites, you acknowledge and agree to that site's Terms of Use and Privacy Policy. | potentially_unfair | 9,739 |
THIS SECTION LIMITS TRIPADVISOR'S LIABILITY TO YOU FOR ISSUES THAT MAY ARISE IN CONNECTION WITH YOUR USE OF THIS WEBSITE. | potentially_unfair | 9,752 |
NOTHING IN THIS AGREEMENT SHALL EXCLUE OR LIMIT TRIPADVISOR'S LIABILITY FOR (I) DEATH OR PERSONAL INFURY CAUSED BY NEGLIGENCE; (II) FRAUD; (III) FRAUDULENT MISTATEMENT (IV) DELIBERATE BREACH OR GROSS NEGLIGENCE (V) ANY OTHER LIABILITY WHICH CANNOT BE EXCLUDED UNDER APPLICABLE LAW. | potentially_unfair | 9,762 |
THE TRIPADVISOR MEDIA GROUP COMPANIES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. | potentially_unfair | 9,764 |
THE TRIPADVISOR MEDIA GROUP COMPANIES HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY. | potentially_unfair | 9,765 |
SUBJECT TO THE FOREGOING, YOU USE THIS WEBSITE AT YOUR OWN RISK AND IN NO EVENT SHALL THE TRIPADVISOR MEDIA GROUP COMPANIES (OR THEIR OFFICERS, DIRECTORS AND AFFILIATES) BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL LOSSSES OR DAMAGES OR ANY LOSS OF INCOME, PROFITS, GOODWILL, DATA, CONTRACTS, USE OF MONEY, OR LOSS OR DAMAGES ARISING FROM OR CONNTECTED IN ANY WAY TO BUSINESS INTERRUPTION OF ANY TYPE ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON REVIEWS AND OPINIONS APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF TRIPADVISOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. | potentially_unfair | 9,766 |
If the TripAdvisor Media Group Companies are found liable for any loss or damage that arises out of or is in any way connected with your use of our sites or services, then the TripAdvisor Media Group Companies' liabilities will in no event exceed, in the aggregate, the greater of (a) the transaction fees paid to TripAdvisor for the transaction(s) on this Website giving rise to the claim, or (b) One-Hundred Dollars (US $100.00). | potentially_unfair | 9,768 |
TripAdvisor may change, add or delete these Terms and Conditions or any portion thereof from time to time in its sole discretion where it deems it necessary for legal, general regulatory and technical purposes, or due to changes in the services provided or nature or layout of the Website. | potentially_unfair | 9,816 |
Thereafter, you expressly agree to be bound by any such amended Terms and Conditions. | potentially_unfair | 9,817 |
TripAdvisor may change, suspend or discontinue any aspect of the TripAdvisor service at any time, including availability of any feature, database or content. | clearly_unfair | 9,818 |
TripAdvisor may also impose limits on certain features and services or restrict your access to all or parts of the Website or any other TripAdvisor web site without notice or liability for technical or security reasons, to prevent against unauthorised access, loss of, or destruction of data or where we consider in our sole discretion that you are in breach of any provision of these Terms and Conditions or of any law or regulation and where it decides to discontinue providing a service. | potentially_unfair | 9,819 |
YOUR CONTINUED USE OF TRIPADVISOR NOW, OR FOLLOWING THE POSTING OF ANY SUCH NOTICE OF ANY CHANGES, WILL INDICATE ACCEPTANCE BY YOU OF SUCH MODIFICATIONS. | potentially_unfair | 9,820 |
This Website is operated by a U.S. entity and this Agreement is governed by the laws of the Commonwealth of Massachusetts, USA. | potentially_unfair | 9,822 |
You hereby consent to the exclusive jurisdiction and venue of courts in Massachusetts, USA and stipulate to the fairness and convenience of proceedings in such courts for all disputes arising out of or relating to the use of this Website. | clearly_unfair | 9,823 |
You agree that all claims you may have against TripAdvisor arising from or relating to this Website must be heard and resolved in a court of competent subject matter jurisdiction located in the Commonwealth of Massachusetts. | clearly_unfair | 9,824 |
https://www.booking.com/content/terms.en-gb.html?aid=356980;label=gog235jc-1DCBQoggJCBXRlcm1zSDNYA2hxiAEBmAEJuAEHyAEP2AED6AEBiAIBqAIDuAKf0rCABsACAdICJDg0NTJlNGY2LTlhYTMtNDZkYS05OTg1LWVmMTA5NjczNzI0MdgCBOACAQ;sid=fcc464f30eae9a7695b6c425d2982c61;keep_landing=1& | clearly_fair | 0 |
2021-01-23 14:48:15 | clearly_fair | 1 |
Trip terms and conditions | clearly_fair | 2 |
Content | clearly_unfair | 3 |
Code of Good Practices | clearly_fair | 4 |
Introduction TCs | clearly_unfair | 5 |
TCs: | clearly_unfair | 6 |
Definitions | clearly_unfair | 7 |
Scope and nature of our Service | clearly_fair | 8 |
Prices, We Price Match, Genius programme and offers facilitated by a partner company | clearly_fair | 9 |
Privacy and cookies | clearly_fair | 10 |
Free of charge for consumers, only Trip Providers pay! | clearly_fair | 11 |
Credit card or bank transfer | clearly_fair | 12 |
Pre-payment, cancellation, no-show and fine print | clearly_fair | 13 |
(Further) correspondence and communication | clearly_fair | 14 |
Ranking, preferred programme, stars and guest reviews | clearly_fair | 15 |
Disclaimer | clearly_fair | 16 |
Intellectual property rights | clearly_fair | 17 |
Applicable law, jurisdiction, and dispute resolution | clearly_fair | 18 |
About Booking.com and the support companies | clearly_fair | 19 |
Code of Good Practices | clearly_fair | 20 |
Our mission is to empower people to experience the world, by offering the world's best places to stay and greatest places and attractions to visit in the most convenient way. | clearly_fair | 21 |
In order to achieve this goal, we will live up to the following good practices: | clearly_fair | 22 |
We care about you: and therefore offer our Platform and customer service in 40+ languages | clearly_fair | 23 |
We bring and allow you to experience: 1.5m+ properties from high (high) end to whatever serves your needs for your next stay in a hotel, motel, hostel, B&B, etc. | clearly_fair | 24 |
wherever on the planet | clearly_fair | 25 |
We bring and allow you to experience attractions and other Trip Providers | clearly_fair | 26 |
We can facilitate the payment of any (entrance) fee, purchase or hire of any Trip product and service which uses our payment service | clearly_fair | 27 |
We help you (24/7): our customer service centers are here to help you 24-7-365-40+ | clearly_fair | 28 |
We listen to you: our Platform is the product of what YOU (the users) prefer and find most convenient when using our service | clearly_fair | 29 |
We hear you: we show uncensored reviews (of customers who have actually stayed) | clearly_fair | 30 |
We promise you an informative, user-friendly website that guarantees the best available prices. | clearly_fair | 31 |
We Price Match | clearly_fair | 32 |
Introduction TCs | clearly_unfair | 33 |
These pages, the content and infrastructure of these pages, and the online reservation service (including the facilitation of payment service) provided by us on these pages and through the website are owned, operated and provided by Booking.com B.V. and are provided for your personal, non-commercial (B2C) use only, subject to the terms and conditions set out below. | clearly_fair | 34 |
The relationship that we have with the Trip Providers are governed by separate terms and conditions which govern the (B2B) commercial relationship we have with each of these Trip Providers. | clearly_fair | 35 |
Each Trip Provider acts in a professional manner vis-à-vis Booking.com when making its product and/or service available on or through Booking.com (both for its business-to-business ("B2B") and/or business-to-consumer ("B2C") relationship). | clearly_fair | 36 |
Please note that Trip Providers may have, declare applicable and/or require (acceptance of) – in addition to the policies and fine print as disclosed on the website, their own (delivery / shipping / carriage / usage) terms and conditions and house rules for the use, access and consummation of the Trip (which may include certain disclaimers and limitations of liability). | clearly_fair | 37 |
Definitions | clearly_unfair | 38 |
"Booking.com", "us", "we" or "our" means Booking.com B.V., a limited liability company incorporated under the laws of the Netherlands, and having its registered address at Herengracht 597, 1017 CE, Amsterdam, the Netherlands. " | clearly_fair | 39 |
Platform" means the (mobile) website and app on which the Trip Service is made available owned, controlled, managed, maintained and/or hosted by Booking.com. " | clearly_fair | 40 |
Trip" means the various different travel products and services that can be ordered, acquired, purchased, bought, paid, rented, provided, reserved, combined or consummated by you from the Trip Provider. | clearly_fair | 41 |
"Trip Provider" means the provider of accommodation (e.g. hotel, motel, apartment, bed & breakfast, landlord), attractions (e.g. (theme) parks, museums, sightseeing tours), transportation provider (e.g. car rentals, cruises, rail, airport rides, coach tours, transfers), tour operators, travel insurances, and any other travel or related product or service as from time to time available for Trip Reservation on the Platform (whether B2B or B2C). | clearly_fair | 42 |
"Trip Service" means the online purchase, order, (facilitated) payment or reservation service as offered or enabled by Booking.com in respect of various products and services as from time to time made available by Trip Providers on the Platform. | clearly_fair | 43 |
"Trip Reservation" means the order, purchase, payment, booking or reservation of a Trip. | clearly_fair | 44 |
1. | clearly_fair | 45 |
Scope and nature of our Service | clearly_fair | 46 |
Through the Platform, we (Booking.com B.V. and its affiliate (distribution) partners) provide an online platform through which Trip Providers – in their professional conduct of business (i.e. B2C or B2B) – can advertise, market, sell, promote and/or offer (as applicable) their products and service for order, purchase, reservation, rent or hire, and through which relevant visitors of the Platform can discover, search, compare, and make an order, reservation, purchase or payment (i.e. the Trip Service). | clearly_fair | 47 |
By using or utilizing the Trip Service (e.g. by making a Trip Reservation through the Trip Service), you enter into a direct (legally binding) contractual relationship with the Trip Provider with which you make a reservation or purchase a product or service (as applicable). | clearly_fair | 48 |
From the point at which you make your Trip Reservation, we act solely as an intermediary between you and the Trip Provider, transmitting the relevant details of your Trip Reservation to the relevant Trip Provider(s) and sending you a confirmation email for and on behalf of the Trip Provider. | clearly_fair | 49 |
Booking.com does not (re)sell, rent out, offer any (travel) product or service. | clearly_fair | 50 |
When rendering our Trip Service, the information that we disclose is based on the information provided to us by Trip Providers. | clearly_fair | 51 |
As such, the Trip Providers that market and promote their Trip on the Platform are given access to our systems and extranet through which they are fully responsible for updating all rates/fees/prices, availability, policies & conditions and other relevant information which is displayed on our Platform. | clearly_fair | 52 |
Each Trip Provider remains responsible at all times for the accuracy, completeness and correctness of the (descriptive) information (including the rates/fees/prices, policies & conditions and availability) displayed on our Platform. | clearly_fair | 53 |
Our Platform does not constitute and should not be regarded as a recommendation or endorsement of the quality, service level, qualification or (star) rating, type of accommodation of any Trip Provider (or its facilities, venue, vehicles, (main or ancillary) products or services) made available, save as explicitly indicated or set out otherwise. | clearly_fair | 54 |
Our Trip Service is made available for personal and non-commercial use only. | clearly_fair | 55 |
Therefore, you are not allowed to re-sell, deep-link, use, copy, monitor (e.g. spider, scrape), display, download or reproduce any content or information, software, reservations, tickets, products or services available on our Platform for any commercial or competitive activity or purpose. | clearly_fair | 56 |
2. | clearly_fair | 57 |
Prices, We Price Match, Genius programme and offers facilitated by a partner company | clearly_fair | 58 |
The prices as offered by the Trip Providers on our Platform are highly competitive. | clearly_fair | 59 |
All prices for your Trip are displayed including VAT/sales tax and all other taxes (subject to change of such taxes) and fees, unless stated differently on our Platform or the confirmation email/ticket. | clearly_fair | 60 |
Ticket prices are per person or group and subject to validity or expiration as indicated on the ticket, if applicable. | clearly_fair | 61 |
Applicable fees and taxes (including tourist/city tax) may be charged by the Trip Provider in the event of a no-show or cancellation. | clearly_fair | 62 |
Sometimes cheaper rates are available on our Platform for a specific stay, product or service, however, these rates made available by Trip Providers may carry special restrictions and conditions, for example non-cancelable and non-refundable. | clearly_fair | 63 |
Please check the relevant product, service and reservation conditions and details thoroughly for any such conditions prior to making your reservation. | clearly_fair | 64 |
We want you to pay the lowest price possible for your product and service of choice. | clearly_fair | 65 |
Should you find your property of choice booked through the Platform, with the same Trip conditions, at a lower rate on the Internet after you have made a reservation through us, we will match the difference between our rate and the lower rate under the terms and conditions of the We Price Match. | clearly_fair | 66 |
Our We Price Match promise does not apply to non-accommodations related products and services. | clearly_fair | 67 |
The currency converter is for information purposes only and should not be relied upon as accurate and real time; actual rates may vary. | clearly_fair | 68 |
Obvious errors and mistakes (including misprints) are not binding. | clearly_fair | 69 |
All special offers and promotions are marked as such. | clearly_fair | 70 |
If they are not labelled as such, you cannot derive any rights in the event of obvious errors or mistakes. | clearly_fair | 71 |
Genius programme | clearly_fair | 72 |
The Genius rate is a discounted rate offered by participating properties for certain rooms/accommodation types. | clearly_unfair | 73 |