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The completed guest review (including submitted rating during your stay) may be (a) uploaded onto the relevant Trip Provider's information page on our Platform for the sole purpose of informing (future) customers of your opinion of the service (level) and quality of the Trip Provider, and (b) (wholly or partly) used and placed by Booking.com at its sole discretion (e.g. for marketing, promotion, or improvement of our service) on our Platform or such social media platforms, newsletters, special promotions, apps, or other channels owned, hosted, used, or controlled by Booking.com and our business partners.
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In order to offer and maintain recent (and therefore relevant) reviews, reviews can only be submitted within a limited period of time (3 months) after a stay and each review will only be available for a limited period of time (up to 36 months) after posting.
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The default ranking of the reviews is by date of submission relative to a few additional criteria (such as language, reviews with comments), whereas a review of a customer who [always] submits comprehensive and detailed reviews (aka "Property Scout") may be ranked on top.
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You have the option to choose various different forms of ranking and filter (e.g. by audience, date, language, score).
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Booking.com does allow the Trip Provider to respond to a review.
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Booking.com does not compensate or otherwise reward a customer for completing a review.
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The guest review form should be regarded as a survey and does not include any (further commercial) offers, invitations, or incentives whatsoever.
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Booking.com undertakes to use its best efforts to monitor and remove reviews that include obscenities or the mention of an individual’s name or reference to stolen goods.
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Booking.com will not accept reviews which include:
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Profanity, sexually explicit, hate speech, discriminatory, threats, violence
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Mention of full names, personal attack towards the staff
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Promoting illegal activities (e.g. drugs, prostitution)
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Sites, emails and addresses, phone numbers, cc details
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Politically sensitive comments
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9.
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Disclaimer
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Booking.com is not a (re)seller of the Trip.
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Complaints or claims in respect of the Trip (including related to the offered (special/promotion) price, policy or specific requests made by Customers) are to be dealt with by the Trip Provider.
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Whether or not the Trip Provider has charged you for your Trip, or if we are facilitating the payment of the (Trip) price or fee, you agree and acknowledge that the Trip Provider is at all times responsible for the collection, withholding, remittance and payment of the applicable taxes due on the total amount of the (Trip) price or fee to the relevant tax authorities.
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Booking.com does not act as the merchant of record for any product or service made available on the Platform.
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By uploading photos/images onto our system (for instance in addition to a review) you certify, warrant and agree that you own the copyright to the photos/images and that you agree that Booking.com may use the uploaded photos/images on its (mobile) website and app, and in (online/offline) promotional materials and publications and as Booking.com at its discretion sees fit.
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You are granting Booking.com a non-exclusive, worldwide, irrevocable, unconditional, perpetual right and license to use, reproduce, display, have reproduced, distribute, sublicense, communicate and make available the photos/images as Booking.com at its discretion sees fit.
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By uploading these photos/images the person uploading the picture(s) accepts full legal and moral responsibility of any and all legal claims that are made by any third parties (including, but not limited to, accommodation owners) due to Booking.com publishing and using these photos/images.
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Booking.com does not own or endorse the photos/images that are uploaded.
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The truthfulness, validity and right to use of all photos/images is assumed by the person who uploaded the photo, and is not the responsibility of Booking.com.
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The person who uploaded the photo warrants that the photos/images shall not contain any viruses, Trojan horses or infected files and shall not contain any pornographic, illegal, obscene, insulting, objectionable or inappropriate material and does not infringe any third party (intellectual property right, copyright or privacy) rights.
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10.
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Intellectual property rights
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Unless stated otherwise, the software required for our services or available at or used by our Platform and the intellectual property rights (including the copyrights) of the contents and information of and material on our Platform are owned by Booking.com B.V., its Trip Providers or providers.
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Booking.com exclusively retains ownership of all rights, title and interest in and to (all intellectual property rights of) (the look and feel (including infrastructure) of) the Platform on which the service is made available (including the guest reviews and translated content) and you are not entitled to copy, scrape, (hyper-/deep)link to, publish, promote, market, integrate, utilize, combine or otherwise use the content (including any translations thereof and the guest reviews) or our brand without our express written permission.
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To the extent that you would (wholly or partly) use or combine our (translated) content (including guest reviews) or would otherwise own any intellectual property rights in the Platform or any (translated) content or guest reviews, you hereby assign, transfer and set over all such intellectual property rights to Booking.com.
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Any unlawful use or any of the aforementioned actions or behaviour will constitute a material infringement of our intellectual property rights (including copyright and database right).
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11.
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Applicable law, jurisdiction, and dispute resolution
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For consumers (in the European Economic Area): We advise you to first notify us of any complaints by contacting our Customer Service.
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If this does not resolve your complaint, you can upload your complaint via the European Commission's ODR platform.
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This platform for online dispute resolution can be found here: http://ec.europa.eu/odr.
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The original English version of these terms and conditions may have been translated into other languages.
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The translated version is a courtesy and office translation only and you cannot derive any rights from the translated version.
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In the event of a dispute about the contents or interpretation of these terms and conditions or inconsistency or discrepancy between the English version and any other language version of these terms and conditions, the English language version to the extent permitted by law shall apply, prevail and be conclusive.
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The English version is available on our Platform (by selecting the English language) or shall be sent to you upon your written request.
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If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof.
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In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions.
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12.
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About Booking.com and the support companies
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The Trip Service is rendered by Booking.com B.V., which is a private limited liability company, incorporated under the laws of the Netherlands and having its offices at Herengracht 597, 1017 CE Amsterdam, the Netherlands and registered with the trade register of the Chamber of Commerce in Amsterdam under registration number 31047344.
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Our VAT registration number is NL805734958B01.
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Booking.com has its headquarters in Amsterdam, the Netherlands and is supported by various affiliated group companies (the "support companies") throughout the world.
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The support companies only provide an internal supporting role to and for the benefit of Booking.com.
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Certain designated support companies render limited customer care support services (only by telephone).
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The support companies do not have any Platform (and do not in any way control, manage, maintain or host the Platform).
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The support companies do not have any power or authority to render the Trip Service, to represent Booking.com or to enter into any contract in the name of, for or on behalf of Booking.com.
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You do not have a (legal or contractual) relationship with the support companies.
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The support companies do not operate and are not authorised to act as any form of process or service agent of Booking.com.
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Booking.com does not accept nor assume any domicile at any place, location or office in the world (also not at the office of its support companies), other than its registered office in Amsterdam.
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Dropbox Terms of Service
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Posted: April 17, 2018
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Effective: May 25, 2018 You can see our previous Terms of Service here.
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Thanks for using Dropbox!
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These terms of service (“Terms”) cover your use and access to our services, client software and websites ("Services").
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If you reside outside of the United States of America, Canada and Mexico (“North America”) your agreement is with Dropbox International Unlimited Company, and if you reside in North America your agreement is with Dropbox, Inc. Our Privacy Policy explains how we collect and use your information while our Acceptable Use Policy outlines your responsibilities when using our Services.
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If you’re using our Services for an organization, you’re agreeing to these Terms on behalf of that organization.
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Your Stuff & Your Permissions
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When you use our Services, you provide us with things like your files, content, messages, contacts, and so on (“Your Stuff”).
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Your Stuff is yours.
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These Terms don’t give us any rights to Your Stuff except for the limited rights that enable us to offer the Services.
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We need your permission to do things like hosting Your Stuff, backing it up, and sharing it when you ask us to.
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Our Services also provide you with features like photo thumbnails, document previews, commenting, easy sorting, editing, sharing, and searching.
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These and other features may require our systems to access, store, and scan Your Stuff.
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You give us permission to do those things, and this permission extends to our affiliates and trusted third parties we work with.
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Sharing Your Stuff
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Our Services let you share Your Stuff with others, so please think carefully about what you share.
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Your Responsibilities
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You’re responsible for your conduct.
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Your Stuff and you must comply with our Acceptable Use Policy.
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Content in the Services may be protected by others’ intellectual property rights.
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Please don’t copy, upload, download, or share content unless you have the right to do so.
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We may review your conduct and content for compliance with these Terms and our Acceptable Use Policy.
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With that said, we have no obligation to do so.
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We aren’t responsible for the content people post and share via the Services.
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Help us keep you informed and Your Stuff protected.
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Safeguard your password to the Services, and keep your account information current.
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Don’t share your account credentials or give others access to your account.
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You may use our Services only as permitted by applicable law, including export control laws and regulations.
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Finally, to use our Services, you must be at least 13, or in some cases, even older.
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If you live in France, Germany, or the Netherlands, you must be at least 16.
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Please check your local law for the age of digital consent.
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If you don’t meet these age requirements, you may not use the Services.
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Software
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Some of our Services allow you to download client software (“Software”) which may update automatically.
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So long as you comply with these Terms, we give you a limited, nonexclusive, nontransferable, revocable license to use the Software, solely to access the Services.
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To the extent any component of the Software may be offered under an open source license, we’ll make that license available to you and the provisions of that license may expressly override some of these Terms.
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Unless the following restrictions are prohibited by law, you agree not to reverse engineer or decompile the Services, attempt to do so, or assist anyone in doing so.
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Beta Services
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We sometimes release products and features that we are still testing and evaluating.
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Those Services have been marked beta, preview, early access, or evaluation (or with words or phrases with similar meanings) and may not be as reliable as Dropbox’s other services, so please keep that in mind.
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Our Stuff
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The Services are protected by copyright, trademark, and other US and foreign laws.
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These Terms don’t grant you any right, title, or interest in the Services, others’ content in the Services, Dropbox trademarks, logos and other brand features.
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We welcome feedback, but note that we may use comments or suggestions without any obligation to you.
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