TrainingDataPro/customers-reviews-on-banks

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Debor	7.06.2023	Henderson, NV	merrick_bank	5	This card is easy to use and when I have had a problem such as replacing a card or asking about a charge the staff had always been very pleasant and helpful. I would recommend this card to others but do wish the interest was a bit lower.	null
Melode	7.06.2023	Evensville, TN	merrick_bank	5	Was very happy that Merrick helped me with my issue of a product that never arrived and researching the site further listed it as a scam with a trust level of one out of a hundred. It's hard to know who to trust online these days.	null
Nekia	7.06.2023	Memphis, TN	merrick_bank	5	I am very happy with Merrick Bank. I have not experienced any problems and I very happy with the regular credit limit increases. Having this card has helped me improve my credit score tremendously. I am looking forward to doing more business with Merrick Bank.	null
Dina	6.06.2023	Lockport, IL	merrick_bank	5	I've been able to get regular credit increases as the company promised. Never had any issues that hadn't been resolved. I have been with the company for about 5 years and I highly recommend someone using this bank to help build their credit. You won't regret it!	null
Daisy	4.06.2023	Newark, NJ	merrick_bank	5	Since Merrick, I became a member of the Merrick Bank credit card department it's been a good experience. The way my account has been serviced made me appreciate that I joined this company. The professionalism of the staff, provided services, and use of the mobile app ease has been friendly. Overall, Merrick Bank is is a great company. Thank you.	null
Joseph	3.06.2023	Bethel Park, PA	merrick_bank	5	Low-interest rates, easy to use when I need it at the right time. Easy increase over the long term. Paperless downloads. Plus, I can submit larger payment to help keep my balances in the good zone of 30%.	null
Marilyn	1.06.2023	Cleveland, OH	merrick_bank	2	Interest too high. Never try to work with me on any rates. I been with Merrick too long to be charged $4.00 monthly fee. Loyal customers Merrick could do a better job. Don't give cash back incentives. No compassion for low income customers. Your way or no way	null
Mawana	31.05.2023	Aurora, CO	merrick_bank	3	Merrick works for what I need. I was mostly using it as an emergency card. However recently I started using it more often and finally started to get balance increases after several years of having the card. Pros: card is accepted almost everywhere. Cons: no cash back or rewards program, which lessens the incentive to use the card as often. Unable to request a credit line increase.	null
Jeffrey	31.05.2023	North Fort Myers, FL	merrick_bank	3	I have the Merrick Bank app on my Android phone (Google Pixel 6 Pro). I have fingerprint biometric login enabled. But every few weeks (or so) when I try to log in, the fingerprint authentication is turned off, and I have to go look up my password, sign in manually, and reenable fingerprint authentication. I have not cleared the cache or data within the Merrick app, and I have the phone set to auto-update all apps from the Play Store. Other than that, your service is excellent. Also, the app works perfectly every time, except for the fingerprint glitch mentioned above. Sorry for the 3 star rating, but please fix the app, and I will gladly rate 5.	null
Barbara	31.05.2023	Balto, MD	merrick_bank	5	This company is a part of my financial life and I am pleased with the services that they provide. The billing statement always is explained so the receiver understands the information provided. I have been a customer for a long time and I am happy with the services provided.	null
Thomas	31.05.2023	Charlotte, NC	merrick_bank	5	I like the Merrick Bank Card because you are on my side. The payment options are straightforward to use, and processing is quick. I used the card for a big purchase, and they increased my credit line without asking. This is a sound card and a good company, and I look forward to doing business with them for a long time.	null
Frederick	24.05.2023	Lake Worth, FL	merrick_bank	5	They are a great company to work with. They have have helped me every time I needed a credit increase especially one time I when I was traveling to visiting my grandkids. Anytime I call in to ask a question they are very responsive to my queries. I wish other companies would handle their customers service as well as Merrick.	null
Cynthia	5.05.2023	Tega Cay, SC	merrick_bank	5	Thanks for allowing me to increase my credit amount without having to do a credit check. This helped increased my credit score. I have successfully paid my bill on time and would like to know if you can eliminate the monthly fee on my account.	null
Cruzita	4.05.2023	Frederick, MD	merrick_bank	5	I was offered this card with an opportunity to double my credit line after meeting the requirements. I am happy with the treatment I have received from Merrick Bank. They offer a credit card that comes with the tools you need to understand how to protect your credit and use it wisely on their website. I am personally satisfied with their services and would recommend them to friends and family.	null
Kim	4.05.2023	Williamstown, KY	merrick_bank	5	I got a credit card after recovering from bankruptcy! The rates are reasonable and the limit, over the years has risen very slowly…it’s perfect!!! I would suggest this to all my friends and family. Their customer service has been great as well!	null
David	29.04.2023	Agoura Hills, CA	merrick_bank	1	Unorganized, unprofessional, bad at communicating, and not trustworthy. I had a credit of $180 and they declined a $10 transaction. When I called to correct this I couldn’t understand the representative. It had very bad background noise and they had a heavy ** accent. They were rude and hung up on me when I asked for a supervisor. I called back and Daly (the rep) hung up in me when I asked for a supervisor. They requested my social security number every time, multiple times. This is not a company I trust with my financial information. I will be asking for a check for $180 and will cancel when that clears.	2
Cheryl	27.04.2023	Crown Point, IN	merrick_bank	5	Merrick is top notch between customer service reps always patient and kind along with my belief that they will continue with their fair and honest fees. I have been with Merrick for 10+ years and look forward to many more.	null
Latricia	27.04.2023	New York, NY	merrick_bank	2	I make frequent payments but additional fees are always added making it difficult keep up and avoiding a negative balance. I don't plan to have this card much longer since the fees are so high and seem to be very frequent. I don't even know what they're for.	3
Mareena	26.04.2023	Piqua, OH	merrick_bank	5	Merrick was the first major credit card to give me a chance. Since then I have got approvals from Discover and Citi Bank for cards as well. My credit score has went up 70+ points and Merrick continued to reward me for a good payment history by increasing my limit. I am beyond happy with what Merrick has done for me.	null
Layla	26.04.2023	Stroud, OK	merrick_bank	5	Love my MerrickBank CC. App is easy to use, I’ve received multiple limit increases as well as experienced phenomenal customer support. I had Fair credit when I first opened my account and have excellent credit now with on time payments and payoff of my card monthly.	null
Hollie	26.04.2023	Conroe, TX	merrick_bank	5	I have had a great experience with the company. I haven't had any trouble using my card anywhere. They raise my balance without me even having to call them as long as I am making my payments on time.	null
Anna	26.04.2023	Albuquerque, NM	merrick_bank	5	Haven't had any problems with my account. Everything has been fine. Haven't had any compensation for anything. They've been good with my credit increases. I would recommend the credit card to my friends and family. Got the card eleven years ago before a trip to Disney World and was very happy with it.	null
Juanita	26.04.2023	Winter Haven, FL	merrick_bank	5	Payments posted in a timely fashion. Easy to read statements. My bills arrive right on time. I have not spoken to anyone other than to put in vacation time and locations. Personnel have always been polite, and helpful. I would highly recommend using Merrick Bank for all of the above reasons.	null
Arthur	21.04.2023	Portsmouth, VA	merrick_bank	5	My experience with Merrick Bank has been excellent! I would definitely recommend you to family and friends…On each occasion that I needed more from your bank, you came through for me! I was thoroughly impressed with the timing of each increase and the amount.	null
Lacy	21.04.2023	Eakly, OK	merrick_bank	5	I have had a positive experience with my Merrick Bank card. The website is very user friendly. The only thing I wasn't happy about was when they upgraded my card, they didn't offer the American Flag like my previous card.	null
Barbara	21.04.2023	Essex, MD	merrick_bank	5	I love Merrick. They are so good to me. I enjoy having this credit card that I can depend on. I use my card when needed and they give me the credit that I have and they check on me to make sure I do not have any issues. I would definitely recommend this card to everyone who is looking for a great credit card that you can depend on.	null
Shirley	21.04.2023	Apple Valley, MN	merrick_bank	5	Merrick Bank has always been great for me. Tells me when my balance is high, etc. You have increased my limits twice. What else can I say. My favorite credit card. I paid balance off once but unfortunately my balance is high again. Will have to take Care of that.	null
Contrell	13.04.2023	Fort Wayne, IN	merrick_bank	5	Good customer service and a pretty easy to use app. No issues with them. I have the minimum withdrawn from my account monthly so I don’t miss a payment. Then make payments when I get paid. Only been a customer for 2 years.	null
Patricia	13.04.2023	Los Angeles, CA	merrick_bank	1	A company fraudulently made a charge, and tried to make additional charges on my credit account. I called Merrick multiple times asking for a list of those transactions. Merrick Bank continuously refused the request, and even hung up the phone on me at one time! I had to contact the FDIC to get the information I requested. The payments that I make, Merrick Bank takes 90 percent of my payments every month!	3
Tammy	12.04.2023	Owego, NY	merrick_bank	5	I have never had any problems with website nor making payments. Have been with them for a few years now! I would highly recommend them to family and friends. Great credit card to have. They also let me know when it’s time for a credit increase.	null
Jim	12.04.2023	St. Cloud, MN	merrick_bank	4	Would like a lower interest rate. Don't know how long I have had this account but would be nice if you could consider. Thank you. You should have all the information you need To complete this request. I will respectfully Wait to hear from you with hopefully good News.	null
Heidi	30.03.2023	International Falls, MN	merrick_bank	5	I have had no problem with Merrick Bank and have appreciated everything that they have done for me throughout the years. Theirs is one of the first credit cards I was able to get to re-establish my credit rating, and thanks to them taking that chance on me, I have been able to go above and beyond that!	null
Jerome	29.03.2023	Waukegan, IL	merrick_bank	5	Service has been acceptable and very good within the areas offered. I could recommend Merrick to a friend without reservation. There is always an opportunity for improvement as in time will be clear and visible. I’ve nothing further to add at this time as a response to this inquiry.	null
Isaya	29.03.2023	Newark, DE	merrick_bank	1	I have never received a limit increase despite perfect payment history. Was told it was not possible to do. I only keep the card open so that closing it won't negatively impact my credit. Unfortunately I would never recommend to anyone.	2
Mark	29.03.2023	Three Rivers, MI	merrick_bank	4	Would like to have a much lower interest rate. Always make my payments on time. Always pay more than the minimum due as well. I have nothing more to add to this comment. I would just like a lower interest rate on my credit card.	null
David	29.03.2023	El Paso, TX	merrick_bank	5	Bank is awesome, customer ***** five star rating...Thank You All!!! All that you all do is awesome, thank you for your services, and professional service. There is nothing else to say, I'm a very satisfied customer. Would recommend the bank to others.	null
Tracy	23.03.2023	Wamego, KS	merrick_bank	1	Payment source mistake prompted account closure one day after it happened. Nothing in email, just closed. Then all of the agents treated me like scum because of it. I enjoyed the card until they took action for one mishap with zero communication. Oh well. I wouldn't suggest this card, they aren't very transparent in communication. Glad I didn't try to use it, funny thing is, I am up to date on payments, one agent was confused. It's like this was done all willy nilly.	null
David	23.03.2023	Mchenry, MD	merrick_bank	4	While I appreciate the credit, the interest rates are too high!! I find the website easy to navigate. I did receive a credit line increase, thank you. I intend to keep this card even after it is paid off.	null
Sakinah	22.03.2023	Philadelphia, PA	merrick_bank	5	I have had nothing but good experiences with Merrick Bank, they are easy to contact, very pleasant and helpful at all times. I have been a cardholder for a little over a year and I am more than happy to continue to refer Merrick Bank to my friends and family.	null
Timothy	22.03.2023	Fayetteville, NC	merrick_bank	4	The experience with Merrick Bank was good in all aspects. Their service of my account was great and their customer service was superior. They increased my credit limit immediately after reaching 6 month limit. They gave me advance notice about the account changing from Visa to Mastercard.	null
Wanda	22.03.2023	Fresno, CA	merrick_bank	2	They charge a monthly fee and does not alert you if questionable charges are made, my history of purchases has been for years with them of $100-$150 at most in a month time but one day my card was stolen the criminals in 3 days time was able to purchase over $1800 one $1000 then 8 multiple $100 charges same day without contacting me if I approve the unusually high charges.	null
kenneth	22.03.2023	Seminole, FL	merrick_bank	1	Merrick Bank would not supply me with either a detailed statement of my charges, nor a way to view them online. I paid above minimum payments for nearly two years and the balance never changed though, I did not use the card. This is fraud.	2
Robin	22.03.2023	Kennett Square, PA	merrick_bank	5	I am very pleased with Merrick. My payments are processed in a timely manner and I have rec'd several credit line increases! Highly recommend them, always a pleasure doing business with them. Please give them a try, you won't regret it	null
Tracy	8.03.2023	Mission, TX	merrick_bank	1	A retailer billed me twice for a item which was cancelled and that I never received. I contact the fraud dept with Merrick 4 times attempting to get the item which was cancelled and I never received credited to my Merrick bank card....which they did in fact issue one credit .... and thus far are refusing to issue the second credit .... Isn't that special....With Merrick Bank you never get your merchandise from the e commerce retailer and then the nasty little thieves at Merrick Bank refuse to issue me (the card holder) only a 50% credit....Merrick Bank and the retailer are in bed together to cheat me out of $443 dollars....I do not like dealing with Merrick Bank....They are !!!! Thieves and liars and crooks..!! With an outrageous interest rate of 30% on my open balance....It's no wonder why they refuse to issue me the credit which I require, requested, and deserve....Anyway you the consumer have again once again been warned.... Tracy	3
Donna	7.03.2023	Sac City, IA	merrick_bank	1	The company service agents do not have facts. They all have different answers. They are not trained appropriately. I only had one representative in 10 calls that knew what they were saying. Kudos to this person. The communication is very confusing. Not happy.	2
Kalai	6.03.2023	Wailuku, HI	merrick_bank	2	Overall, Merrick Bank helped me pay for what I needed to, and so I did expect to not get the full loan I wanted... I was more upset about the payback. I have no idea why I have to pay back more than what I loaned out, I have to pay back $2K more than what I originally loaned out & I find that completely ridiculous. I would not recommend to anyone unless they were desperate or last options.	2
Tommy	2.03.2023	Stillwater, NY	merrick_bank	5	Good people to do business with, would highly recommend to everyone who wants to improve their credit. Thank you sincerely for your support and the opportunity to make my life better. They do not make your experience with them a hassle, but a pleasure.	null
Joseph	1.03.2023	Oyster Bay, NY	merrick_bank	5	It has always been a pleasant experience with my Merrick Credit Card. I have had no bad experiences in conversing with Merrick representatives. It also easy to navigate the website where you're able to look at your monthly transactions and to see your available credit. Making a payment is made quickly and painless.	null
Delbert	1.03.2023	Elyria, OH	merrick_bank	5	Merrick Bank is absolutely awesome. Originally, I started out at a $900 credit limit. 6 months later raised it to $1800.00. Make your payments on time. Merrick rewards you! I am now at $2000.00 credit line. Within a year's time.	null
James	1.03.2023	Sanantonio, TX	merrick_bank	5	Merrick has provided the needed credit to continue business. Not once have I been scammed for a “late one day” exorbitant fee routinely found in the business practices of Cap One. Very pleased with my experience with this bank. I would highly recommend them to anyone looking for a reputable bank credit arrangement.	null
Dionne	28.02.2023	Natchez, MS	merrick_bank	4	Because of my loyalty and on-time payments I would hope to have my interest rate lowered. It is higher than other cards I have and my credit limit with you is also lower. I have never ever missed a payment.	null
Brian	28.02.2023	Elkmont, AL	merrick_bank	5	Love the company and what they have to offer. Easy website and easy to pay your bill online. I also like that they keep track of your account and give you increases as you earn them. They have great customer service also.	null
Lawanda	28.02.2023	St Louis, MO	merrick_bank	4	Would rather not have monthly/annual fees with this card. I have had this card for a very long time and it would be nice to not have fees associated with it. I love the fact of how frequent you guys give me a credit line increase though.	null
Jamal	28.02.2023	Jacksonville, FL	merrick_bank	5	This is a great credit card. The app is easy to use and pay on your credit card. They double your credit line after the first 6 months is why I got this card. It does lack a rewards program and the apr is at 29.99 %. This card is definitely worth having if you don't mind the lack of rewards.	null
Kay	28.02.2023	Gilbert, SC	merrick_bank	5	My experience with Merrick Bank has been great. Their website is easy to use and they have met my expectations. They increased my credit line as they promoted based on my account status which was wonderful. I would definitely recommend them.	null
Barbara	28.02.2023	Winthrop, MA	merrick_bank	5	Okay I really like this credit card co. Very friendly and easy to deal with. Keep up great work. Even when I go on vacation out of country very easy to deal with on days I will be in that country and if I need anything while away call them.	null
Geneva	28.02.2023	Schertz, TX	merrick_bank	5	It has been easy to make payments through the app. Limit increase for making payments on time are very rewarding. Wish the rates were able to be lowered. That should be an option to lower rates or increase limit.	null
Micah	25.02.2023	Kansas City, MO	merrick_bank	1	I accepted the offer I received in the mail by Merrick Bank in order to continue building my credit. Once I got the card, I immediately downloaded the app and set up auto pay for the account. The app was very clunky, and the technology behind it seemed dated. I would call up Customer Service and they would assure me everything was in place and auto pay would work. It never did and every month I would end up paying late fees. I shut down the account after a few months because the auto pay again would never work, and they said they would have to report a late payment to the credit bureaus.	6
Judy	22.02.2023	Katy, TX	merrick_bank	5	I highly recommend Merrick. No issues at all, love the fact that they are constantly review your credit and based on that they raise your credit limit. Anyone looking to have a card that will help you with your credit! This is the card to get.	null
Regina	16.02.2023	Trumbull, CT	merrick_bank	5	Perfect credit card banking experience. Hassle free, this credit card company gives you a credit limit increase without you asking for one. Keep your payments on time and they reward you! They are also there for you 24/7 if you need help or have any questions. They also are experienced and knowledgeable in helping you getting started, and in other ways as well. I highly recommend Merrick Bank. I'm very happy to be a customer!	null
Oren	15.02.2023	Pompano Beach, FL	merrick_bank	1	I thought the credit line they offered wasn't worth getting their card, but they claimed they would double available credit. I called, I confirmed, I used the authorization code myself, when the time came, they said they did see I confirmed with A rep, but my account did not come with A double your credit line program associated with it, and there was nothing I could do about it. My credit wasn't great, and it has not improved, which is why I think they are being intentionally dishonest. In G-d I trust.	4
Stephanie	15.02.2023	Allenton, MI	merrick_bank	5	This is has an amazing card that has helped me to double my credit score and be accountable! Thank you so much! I will gladly recommend you to anyone that is looking for a great company to deal with. I look forward to a long financial relationship.	null
Carolyn	15.02.2023	Austell, GA	merrick_bank	1	I was approved for a card that was mailed in January, never came. I repeatedly called to ensure it wasn’t used and they lied to me over and over. First it was a wrong address, then it was a processing delay, then it would be there in 2 days. Card never came. Every person I spoke to had a different story for why. No one could update shipping in over a month. Seems like a scam or something dishonest and I was very dissatisfied with each person having a different story.	8
Michael	14.02.2023	Aurora, CO	merrick_bank	5	My banking experience have been a five [5] star rating and YES I would recommend your bank and service ...I find it very easy to make payments with your online app...I wheel your card with confidence. I thank you for what I have.	null
Joseph	11.02.2023	Baytown, TX	merrick_bank	5	I am very please. Merrick keeps me informed and is very easily reached. I have never had any problems and customer service is outstanding when needed. Access online is easy and user friendly as well. Emails and notifications timely and accurate!	null
Eli	11.02.2023	Albuquerque, NM	merrick_bank	1	I had an unauthorized charge on my Merrick Bank credit card. Called Jan.10 to dispute the charge. They credited the amount back to me and I was told I would get a new card due to the fraud on the first card. I was told it would only take 7-10 days. January 31, 2023 rolls around and I do not have the replacement card. I called and was told the replacement card was not only mailed, but someone activated it. The woman also told me that I can still use it because it is activated. What?!?! I have never received the card and certainly did not activate it. This woman is with the security and fraud dept.	4
Farrah	11.02.2023	Watauga, TX	merrick_bank	5	Merrick has been a great credit card to help me build my credit. Terms are clear and I've never had any trouble or felt taken advantage of. They do periodic reviews of my account and offer me a line increase accordingly. Very pleased in my years with them.	null
Abraham	11.02.2023	Long Beach, CA	merrick_bank	5	I never have any issues with Merrick Bank. From time to time, I always get cash from ATM and always been provided. Some banks would disable your account after 2 withdrawals. Merrick Bank has always been there for me. I am treated fair with their excellent service.	null
Mary	10.02.2023	Hagerstown, MD	merrick_bank	5	I have used this card for years. Whenever I have called, the customer service reps are very helpful. I will continue to use this card. The reps speak clearly, know their products and listen to what you are saying. Any issues I have had, they have resolved it to my satisfaction.	null
Suri	10.02.2023	Southampton, PA	merrick_bank	4	I do not use and carry the card much in my wallet because of its low credit line compared to my other credit cards from credit unions and major banks and are very good with everything else. Otherwise my overall experience is excellent.	null
Elsa Sofia	10.02.2023	Lanham, MD	merrick_bank	5	Yes I recommend you because you increase the balance fast than other companies that I'm very happy because I'm check my balance in my application I have in my phone if you pay at time for 6 months you increase. That I love.	null
Elaine	10.02.2023	Weatogue, CT	merrick_bank	5	Yes This is an excellent card and Bank and the staff is very honest and they take their time with any questions that need to be answered and if there are any issues with online banking and or charges and or Payments. Thank you, Elaine.	null
Joel	10.02.2023	Lancaster, SC	merrick_bank	2	My wife was told this was an error and would be credited. When I didn't see credit after a week, I was told it would be done. It's still not done. My wife spent a lot of time on these two phone calls, with so many press 1, press 2 options. Very difficult to get to anyone who could help.	2
Jackie	9.02.2023	Hugoton, KS	merrick_bank	1	My husband and I got an RV loan from them, BIG MISTAKE!!! We got a $12,000 loan 5yrs ago and our principal has only gone down $1700. We have tried twice to refinance with our local bank for a lower interest rate and Merrick will not send the bank the information they need for the payoff. My payment is $260 and I never pay less than $300. I paid $700 this month and my principal only went down $253. This company said they will help rebuild your credit but I have been about 10 days late a couple times and they told the credit reporting companies I was a month late. This $12,000 RV is going to end up costing me around $35,000. I would give them 0 stars if I could. RUN from the credit building and RV loans. Even their employees say that they will not get a loan from them!!!	3
Dean	1.02.2023	Dublin, OH	merrick_bank	1	Have outstanding history. Why should we still have a $4.00 charge to keep your card, considering cancelling card this year, please review account and see if there is a way, we could at least cut it down to $2.00 for that would help.	3
Angie	1.02.2023	Winston Salem, NC	merrick_bank	3	They do not offer 2 percent or 5 percent cash back on purchases. Other credit cards are offering this. At this point, it would be better to use those with the economic crisis with the inflation to give us the want to use this card.	null
Adam	1.02.2023	Melville, NY	merrick_bank	2	I lost my debit card 3 weeks ago, I called to get it replaced and it's still not here. Luckily I have other accounts and cards but otherwise this would be totally crippling to my ability to function on a daily basis, and up until now I've had 0 problems with your service. Can someone please tell me what is going on?	null
Capricia	31.01.2023	Buckeye, AZ	merrick_bank	5	Merrick Bank gave me an opportunity to establish credit. They gave me a credit limit & then a credit increase after successful making on time payments. They worked well with me even during pandemic.. Very happy with the outcome of this card!	null
Mariane	30.01.2023	Heiskell, TN	merrick_bank	5	All of my interactions especially with representatives over the phone were great. Reps were friendly, polite, answered my questions, and couldn't have been more helpful. I have one other credit card and no longer use it. That company doesn't compare to Merrick. Thank you all for your excellent service!	null
Nance	30.01.2023	West Sacramento, CA	merrick_bank	4	Overall I am pleased with my experiences with Merrick Bank credit card services. There has never been a problem. I appreciate the FICO score. The only thing I dislike is the interest rate. In a couple of years the bankruptcy will come off my credit report and I will transfer the balance to a credit card with a lower interest rate. But everything else is great. It's easy to check things and pay bills online.	null
Dale	30.01.2023	Red Bluff, CA	merrick_bank	5	Merrick has been easy to use, they reward you for good payment history. Great company to rebuild your credit ratings. I would recommend Merrick to anyone that needs a credit card and is willing stay on a good path to increasing their credit.	2
James	30.01.2023	Denver, CO	merrick_bank	4	Someone somehow made 4 charges on my card totaling over $300.00. I informed Merrick of the issue and they immediately started an investigation into the transactions. I’m sure other companies do the same thing, but I’m impressed because when they looked into it quickly and found one other charge not made by me. I was issued a new card/number in a few days. The entire problem was corrected within a few weeks. I Love my Merrick card!	2
Yolanda	30.01.2023	Charleston, SC	merrick_bank	3	I would like to request a reduced APR and waive the monthly fee on my credit card. I am proactive on paying my credit card on time. Please consider waiving the fee and reducing the APR on my account. Thank you.	null
Carlos	26.01.2023	Paterson, NJ	merrick_bank	3	I am not that happy with Merrick Bank because my credit line is too low for my income even though I have requested to increase it, and I have shown an excellent payment history. My annual income is more than 170,000.00 a year and my payment history in 100% in all may accounts including home mortgage, credit cards and loans. The majority of credit lines I have with other banks are for > 10,000.00 and I've been with them only two years or less. Thanks.	null
Rodney	25.01.2023	Springfield, VA	merrick_bank	5	I have never had any problems with Merrick Bank! I been a customer for many years and would recommend Merrick Bank to anyone. The website is easy to manage and payments are taken in a timely manner.	null
William	25.01.2023	Bakersfield, CA	merrick_bank	5	Merrick Bank treats you like a real customer. They are friendly and efficient. Merrick Bank has a great credit card. If you need help, they are there to work with you. I use the Merrick Bank card regularly. Thank you Merrick Bank.	null
Rosilyn	25.01.2023	Morgan Hill, CA	merrick_bank	5	In a relatively short amount of time since the discharge of my bankruptcy, this credit card has allowed me to re-establish my credit with minimal fees and with my excellent payment history I have received significant credit line increases from Merrick Bank which has given me more confidence and peace of mind having this credit line for emergency purposes.	null
Donna	25.01.2023	New Berlin, NY	merrick_bank	5	I have always been happy with my account. I have never had any problems. I would definitely recommend this to anyone. I have never had to contact Merrick Bank for any problems. They review my account and raise my limit periodically.	null
Tim	25.01.2023	Colorado Springs, CO	merrick_bank	2	Your people have been charging me over $4 a month for a cash advance I did years ago. I'm done, I will be paying this card off and deleting it. That is ridiculous. You offer nothing for this card if I use it.	4
Ronnie	25.01.2023	Tampa, FL	merrick_bank	5	Very easy co. to work with, never had any issues with payment system or any issue using my card anywhere, my balance is always correct and statements are easy to view and understand, I will continue to use this company in the further financial needs I have. Thanks... Ronnie **	2
Charlotte	24.01.2023	Detroit, MI	merrick_bank	5	Merrick is the best!!! As long as you are consistent with payments, they will take care of you! Got a increase and didn’t know until I paid my bill. This is the card for getting your credit back on track.	2
Nicole	24.01.2023	Liberty, TX	merrick_bank	5	I've had nothing but great experiences with Merrick Bank and would recommend their services to all of my friends and family. They have made it very easy to have an account with them. They monitor accounts regularly to adjust limits.	2
Dennis	24.01.2023	Monessen, PA	merrick_bank	5	The ease of use of this card is great, just this afternoon at the dermatologist, they asked what card I had used, they said no other card had processed a payment that quickly, thank you! I could not ask for more...	null
Leticia	24.01.2023	Rio Rico, AZ	merrick_bank	5	I would definitely recommend this card to a friend. In the years I’ve had this card I’ve been nothing but satisfied! Easy to access online for payments. I can use it anywhere and there is no yearly fee. If you have had great credit history with them they increase your credit amount. I truly recommend this card. It’s one of the few that I wouldn’t mind keeping forever.	2
Lynne	24.01.2023	Rockville Centre, NY	merrick_bank	5	Couldn’t understand why I didn’t rec yet paper statement & not by my request statement was sent email. I called had wonderful customer rep she told me I was late on payment & late charge was added to my acct. Well after explaining to her the situation she apologized for mix up. Credited late charge & mailed me all statements to review & I'm now getting mailed statements like it should have been.	2
Joann	23.01.2023	Bennington, VT	merrick_bank	5	I am very pleased with Merrick Bank and have not had any issues. I would definitely recommend this credit card to friends and family. I honestly can’t think of anything that the company needs to improve on. Awesome customer service whenever I have had to call. Thank you.	null
John	23.01.2023	Hurst, TX	merrick_bank	5	Great customer service; account is available 24/7 online; Easy to navigate webpage - everything you need is online; account protected from online fraud; NO FEES; complete transparency - no hidden fees or charges; a great mobile app; a variety accounts available... checking, savings, credit card, etc.	null
Deborah	23.01.2023	Downers Grove, IL	merrick_bank	2	Calling the 800 number is a a joke. Reps don't speak English bad connections. I asked for someone in US, placed on hold for 10 minutes and hung up. Also, your interest rates are ridiculously high for someone with a credit score of 760!	3
Efosa	23.01.2023	Bedford, TX	merrick_bank	5	I never thought I would get a credit card from Merrick bank because my credit score was very low. I have been with Merrick for almost a year, and my credit is improving each day. Thanks to Merrick for the opportunity to improve my credit score.	2
Patricia	23.01.2023	Collingdale, PA	merrick_bank	5	I am so happy with this card. This card has helped me rebuild my credit and it is greatly appreciated that they were so willing to help when no one else would. And yes I would recommend this card to anyone who is trying to rebuild their credit or already has established credit. This company is very easy to work with.	null

Debor

7.06.2023

Henderson, NV

merrick_bank

5

This card is easy to use and when I have had a problem such as replacing a card or asking about a charge the staff had always been very pleasant and helpful. I would recommend this card to others but do wish the interest was a bit lower.

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Melode

7.06.2023

Evensville, TN

merrick_bank

5

Was very happy that Merrick helped me with my issue of a product that never arrived and researching the site further listed it as a scam with a trust level of one out of a hundred. It's hard to know who to trust online these days.

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Nekia

7.06.2023

Memphis, TN

merrick_bank

5

I am very happy with Merrick Bank. I have not experienced any problems and I very happy with the regular credit limit increases. Having this card has helped me improve my credit score tremendously. I am looking forward to doing more business with Merrick Bank.

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Dina

6.06.2023

Lockport, IL

merrick_bank

5

I've been able to get regular credit increases as the company promised. Never had any issues that hadn't been resolved. I have been with the company for about 5 years and I highly recommend someone using this bank to help build their credit. You won't regret it!

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Daisy

4.06.2023

Newark, NJ

merrick_bank

5

Since Merrick, I became a member of the Merrick Bank credit card department it's been a good experience. The way my account has been serviced made me appreciate that I joined this company. The professionalism of the staff, provided services, and use of the mobile app ease has been friendly. Overall, Merrick Bank is is a great company. Thank you.

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Joseph

3.06.2023

Bethel Park, PA

merrick_bank

5

Low-interest rates, easy to use when I need it at the right time. Easy increase over the long term. Paperless downloads. Plus, I can submit larger payment to help keep my balances in the good zone of 30%.

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Marilyn

1.06.2023

Cleveland, OH

merrick_bank

2

Interest too high. Never try to work with me on any rates. I been with Merrick too long to be charged $4.00 monthly fee. Loyal customers Merrick could do a better job. Don't give cash back incentives. No compassion for low income customers. Your way or no way

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Mawana

31.05.2023

Aurora, CO

merrick_bank

3

Merrick works for what I need. I was mostly using it as an emergency card. However recently I started using it more often and finally started to get balance increases after several years of having the card. Pros: card is accepted almost everywhere. Cons: no cash back or rewards program, which lessens the incentive to use the card as often. Unable to request a credit line increase.

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Jeffrey

31.05.2023

North Fort Myers, FL

merrick_bank

3

I have the Merrick Bank app on my Android phone (Google Pixel 6 Pro). I have fingerprint biometric login enabled. But every few weeks (or so) when I try to log in, the fingerprint authentication is turned off, and I have to go look up my password, sign in manually, and reenable fingerprint authentication. I have not cleared the cache or data within the Merrick app, and I have the phone set to auto-update all apps from the Play Store. Other than that, your service is excellent. Also, the app works perfectly every time, except for the fingerprint glitch mentioned above. Sorry for the 3 star rating, but please fix the app, and I will gladly rate 5.

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Barbara

31.05.2023

Balto, MD

merrick_bank

5

This company is a part of my financial life and I am pleased with the services that they provide. The billing statement always is explained so the receiver understands the information provided. I have been a customer for a long time and I am happy with the services provided.

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Thomas

31.05.2023

Charlotte, NC

merrick_bank

5

I like the Merrick Bank Card because you are on my side. The payment options are straightforward to use, and processing is quick. I used the card for a big purchase, and they increased my credit line without asking. This is a sound card and a good company, and I look forward to doing business with them for a long time.

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Frederick

24.05.2023

Lake Worth, FL

merrick_bank

5

They are a great company to work with. They have have helped me every time I needed a credit increase especially one time I when I was traveling to visiting my grandkids. Anytime I call in to ask a question they are very responsive to my queries. I wish other companies would handle their customers service as well as Merrick.

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Cynthia

5.05.2023

Tega Cay, SC

merrick_bank

5

Thanks for allowing me to increase my credit amount without having to do a credit check. This helped increased my credit score. I have successfully paid my bill on time and would like to know if you can eliminate the monthly fee on my account.

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Cruzita

4.05.2023

Frederick, MD

merrick_bank

5

I was offered this card with an opportunity to double my credit line after meeting the requirements. I am happy with the treatment I have received from Merrick Bank. They offer a credit card that comes with the tools you need to understand how to protect your credit and use it wisely on their website. I am personally satisfied with their services and would recommend them to friends and family.

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Kim

4.05.2023

Williamstown, KY

merrick_bank

5

I got a credit card after recovering from bankruptcy! The rates are reasonable and the limit, over the years has risen very slowly…it’s perfect!!! I would suggest this to all my friends and family. Their customer service has been great as well!

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David

29.04.2023

Agoura Hills, CA

merrick_bank

1

Unorganized, unprofessional, bad at communicating, and not trustworthy. I had a credit of $180 and they declined a $10 transaction. When I called to correct this I couldn’t understand the representative. It had very bad background noise and they had a heavy ** accent. They were rude and hung up on me when I asked for a supervisor. I called back and Daly (the rep) hung up in me when I asked for a supervisor. They requested my social security number every time, multiple times. This is not a company I trust with my financial information. I will be asking for a check for $180 and will cancel when that clears.

2

Cheryl

27.04.2023

Crown Point, IN

merrick_bank

5

Merrick is top notch between customer service reps always patient and kind along with my belief that they will continue with their fair and honest fees. I have been with Merrick for 10+ years and look forward to many more.

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Latricia

27.04.2023

New York, NY

merrick_bank

2

I make frequent payments but additional fees are always added making it difficult keep up and avoiding a negative balance. I don't plan to have this card much longer since the fees are so high and seem to be very frequent. I don't even know what they're for.

3

Mareena

26.04.2023

Piqua, OH

merrick_bank

5

Merrick was the first major credit card to give me a chance. Since then I have got approvals from Discover and Citi Bank for cards as well. My credit score has went up 70+ points and Merrick continued to reward me for a good payment history by increasing my limit. I am beyond happy with what Merrick has done for me.

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Layla

26.04.2023

Stroud, OK

merrick_bank

5

Love my MerrickBank CC. App is easy to use, I’ve received multiple limit increases as well as experienced phenomenal customer support. I had Fair credit when I first opened my account and have excellent credit now with on time payments and payoff of my card monthly.

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Hollie

26.04.2023

Conroe, TX

merrick_bank

5

I have had a great experience with the company. I haven't had any trouble using my card anywhere. They raise my balance without me even having to call them as long as I am making my payments on time.

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Anna

26.04.2023

Albuquerque, NM

merrick_bank

5

Haven't had any problems with my account. Everything has been fine. Haven't had any compensation for anything. They've been good with my credit increases. I would recommend the credit card to my friends and family. Got the card eleven years ago before a trip to Disney World and was very happy with it.

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Juanita

26.04.2023

Winter Haven, FL

merrick_bank

5

Payments posted in a timely fashion. Easy to read statements. My bills arrive right on time. I have not spoken to anyone other than to put in vacation time and locations. Personnel have always been polite, and helpful. I would highly recommend using Merrick Bank for all of the above reasons.

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Arthur

21.04.2023

Portsmouth, VA

merrick_bank

5

My experience with Merrick Bank has been excellent! I would definitely recommend you to family and friends…On each occasion that I needed more from your bank, you came through for me! I was thoroughly impressed with the timing of each increase and the amount.

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Lacy

21.04.2023

Eakly, OK

merrick_bank

5

I have had a positive experience with my Merrick Bank card. The website is very user friendly. The only thing I wasn't happy about was when they upgraded my card, they didn't offer the American Flag like my previous card.

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Barbara

21.04.2023

Essex, MD

merrick_bank

5

I love Merrick. They are so good to me. I enjoy having this credit card that I can depend on. I use my card when needed and they give me the credit that I have and they check on me to make sure I do not have any issues. I would definitely recommend this card to everyone who is looking for a great credit card that you can depend on.

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Shirley

21.04.2023

Apple Valley, MN

merrick_bank

5

Merrick Bank has always been great for me. Tells me when my balance is high, etc. You have increased my limits twice. What else can I say. My favorite credit card. I paid balance off once but unfortunately my balance is high again. Will have to take Care of that.

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Contrell

13.04.2023

Fort Wayne, IN

merrick_bank

5

Good customer service and a pretty easy to use app. No issues with them. I have the minimum withdrawn from my account monthly so I don’t miss a payment. Then make payments when I get paid. Only been a customer for 2 years.

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Patricia

13.04.2023

Los Angeles, CA

merrick_bank

1

A company fraudulently made a charge, and tried to make additional charges on my credit account. I called Merrick multiple times asking for a list of those transactions. Merrick Bank continuously refused the request, and even hung up the phone on me at one time! I had to contact the FDIC to get the information I requested. The payments that I make, Merrick Bank takes 90 percent of my payments every month!

3

Tammy

12.04.2023

Owego, NY

merrick_bank

5

I have never had any problems with website nor making payments. Have been with them for a few years now! I would highly recommend them to family and friends. Great credit card to have. They also let me know when it’s time for a credit increase.

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Jim

12.04.2023

St. Cloud, MN

merrick_bank

4

Would like a lower interest rate. Don't know how long I have had this account but would be nice if you could consider. Thank you. You should have all the information you need To complete this request. I will respectfully Wait to hear from you with hopefully good News.

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Heidi

30.03.2023

International Falls, MN

merrick_bank

5

I have had no problem with Merrick Bank and have appreciated everything that they have done for me throughout the years. Theirs is one of the first credit cards I was able to get to re-establish my credit rating, and thanks to them taking that chance on me, I have been able to go above and beyond that!

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Jerome

29.03.2023

Waukegan, IL

merrick_bank

5

Service has been acceptable and very good within the areas offered. I could recommend Merrick to a friend without reservation. There is always an opportunity for improvement as in time will be clear and visible. I’ve nothing further to add at this time as a response to this inquiry.

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Isaya

29.03.2023

Newark, DE

merrick_bank

1

I have never received a limit increase despite perfect payment history. Was told it was not possible to do. I only keep the card open so that closing it won't negatively impact my credit. Unfortunately I would never recommend to anyone.

2

Mark

29.03.2023

Three Rivers, MI

merrick_bank

4

Would like to have a much lower interest rate. Always make my payments on time. Always pay more than the minimum due as well. I have nothing more to add to this comment. I would just like a lower interest rate on my credit card.

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David

29.03.2023

El Paso, TX

merrick_bank

5

Bank is awesome, customer ***** five star rating...Thank You All!!! All that you all do is awesome, thank you for your services, and professional service. There is nothing else to say, I'm a very satisfied customer. Would recommend the bank to others.

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Tracy

23.03.2023

Wamego, KS

merrick_bank

1

Payment source mistake prompted account closure one day after it happened. Nothing in email, just closed. Then all of the agents treated me like scum because of it. I enjoyed the card until they took action for one mishap with zero communication. Oh well. I wouldn't suggest this card, they aren't very transparent in communication. Glad I didn't try to use it, funny thing is, I am up to date on payments, one agent was confused. It's like this was done all willy nilly.

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David

23.03.2023

Mchenry, MD

merrick_bank

4

While I appreciate the credit, the interest rates are too high!! I find the website easy to navigate. I did receive a credit line increase, thank you. I intend to keep this card even after it is paid off.

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Sakinah

22.03.2023

Philadelphia, PA

merrick_bank

5

I have had nothing but good experiences with Merrick Bank, they are easy to contact, very pleasant and helpful at all times. I have been a cardholder for a little over a year and I am more than happy to continue to refer Merrick Bank to my friends and family.

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Timothy

22.03.2023

Fayetteville, NC

merrick_bank

4

The experience with Merrick Bank was good in all aspects. Their service of my account was great and their customer service was superior. They increased my credit limit immediately after reaching 6 month limit. They gave me advance notice about the account changing from Visa to Mastercard.

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Wanda

22.03.2023

Fresno, CA

merrick_bank

2

They charge a monthly fee and does not alert you if questionable charges are made, my history of purchases has been for years with them of $100-$150 at most in a month time but one day my card was stolen the criminals in 3 days time was able to purchase over $1800 one $1000 then 8 multiple $100 charges same day without contacting me if I approve the unusually high charges.

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kenneth

22.03.2023

Seminole, FL

merrick_bank

1

Merrick Bank would not supply me with either a detailed statement of my charges, nor a way to view them online. I paid above minimum payments for nearly two years and the balance never changed though, I did not use the card. This is fraud.

2

Robin

22.03.2023

Kennett Square, PA

merrick_bank

5

I am very pleased with Merrick. My payments are processed in a timely manner and I have rec'd several credit line increases! Highly recommend them, always a pleasure doing business with them. Please give them a try, you won't regret it

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Tracy

8.03.2023

Mission, TX

merrick_bank

1

A retailer billed me twice for a item which was cancelled and that I never received. I contact the fraud dept with Merrick 4 times attempting to get the item which was cancelled and I never received credited to my Merrick bank card....which they did in fact issue one credit .... and thus far are refusing to issue the second credit .... Isn't that special....With Merrick Bank you never get your merchandise from the e commerce retailer and then the nasty little thieves at Merrick Bank refuse to issue me (the card holder) only a 50% credit....Merrick Bank and the retailer are in bed together to cheat me out of $443 dollars....I do not like dealing with Merrick Bank....They are !!!! Thieves and liars and crooks..!! With an outrageous interest rate of 30% on my open balance....It's no wonder why they refuse to issue me the credit which I require, requested, and deserve....Anyway you the consumer have again once again been warned.... Tracy

3

Donna

7.03.2023

Sac City, IA

merrick_bank

1

The company service agents do not have facts. They all have different answers. They are not trained appropriately. I only had one representative in 10 calls that knew what they were saying. Kudos to this person. The communication is very confusing. Not happy.

2

Kalai

6.03.2023

Wailuku, HI

merrick_bank

2

Overall, Merrick Bank helped me pay for what I needed to, and so I did expect to not get the full loan I wanted... I was more upset about the payback. I have no idea why I have to pay back more than what I loaned out, I have to pay back $2K more than what I originally loaned out & I find that completely ridiculous. I would not recommend to anyone unless they were desperate or last options.

2

Tommy

2.03.2023

Stillwater, NY

merrick_bank

5

Good people to do business with, would highly recommend to everyone who wants to improve their credit. Thank you sincerely for your support and the opportunity to make my life better. They do not make your experience with them a hassle, but a pleasure.

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Joseph

1.03.2023

Oyster Bay, NY

merrick_bank

5

It has always been a pleasant experience with my Merrick Credit Card. I have had no bad experiences in conversing with Merrick representatives. It also easy to navigate the website where you're able to look at your monthly transactions and to see your available credit. Making a payment is made quickly and painless.

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Delbert

1.03.2023

Elyria, OH

merrick_bank

5

Merrick Bank is absolutely awesome. Originally, I started out at a $900 credit limit. 6 months later raised it to $1800.00. Make your payments on time. Merrick rewards you! I am now at $2000.00 credit line. Within a year's time.

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James

1.03.2023

Sanantonio, TX

merrick_bank

5

Merrick has provided the needed credit to continue business. Not once have I been scammed for a “late one day” exorbitant fee routinely found in the business practices of Cap One. Very pleased with my experience with this bank. I would highly recommend them to anyone looking for a reputable bank credit arrangement.

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Dionne

28.02.2023

Natchez, MS

merrick_bank

4

Because of my loyalty and on-time payments I would hope to have my interest rate lowered. It is higher than other cards I have and my credit limit with you is also lower. I have never ever missed a payment.

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Brian

28.02.2023

Elkmont, AL

merrick_bank

5

Love the company and what they have to offer. Easy website and easy to pay your bill online. I also like that they keep track of your account and give you increases as you earn them. They have great customer service also.

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Lawanda

28.02.2023

St Louis, MO

merrick_bank

4

Would rather not have monthly/annual fees with this card. I have had this card for a very long time and it would be nice to not have fees associated with it. I love the fact of how frequent you guys give me a credit line increase though.

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Jamal

28.02.2023

Jacksonville, FL

merrick_bank

5

This is a great credit card. The app is easy to use and pay on your credit card. They double your credit line after the first 6 months is why I got this card. It does lack a rewards program and the apr is at 29.99 %. This card is definitely worth having if you don't mind the lack of rewards.

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Kay

28.02.2023

Gilbert, SC

merrick_bank

5

My experience with Merrick Bank has been great. Their website is easy to use and they have met my expectations. They increased my credit line as they promoted based on my account status which was wonderful. I would definitely recommend them.

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Barbara

28.02.2023

Winthrop, MA

merrick_bank

5

Okay I really like this credit card co. Very friendly and easy to deal with. Keep up great work. Even when I go on vacation out of country very easy to deal with on days I will be in that country and if I need anything while away call them.

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Geneva

28.02.2023

Schertz, TX

merrick_bank

5

It has been easy to make payments through the app. Limit increase for making payments on time are very rewarding. Wish the rates were able to be lowered. That should be an option to lower rates or increase limit.

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Micah

25.02.2023

Kansas City, MO

merrick_bank

1

I accepted the offer I received in the mail by Merrick Bank in order to continue building my credit. Once I got the card, I immediately downloaded the app and set up auto pay for the account. The app was very clunky, and the technology behind it seemed dated. I would call up Customer Service and they would assure me everything was in place and auto pay would work. It never did and every month I would end up paying late fees. I shut down the account after a few months because the auto pay again would never work, and they said they would have to report a late payment to the credit bureaus.

6

Judy

22.02.2023

Katy, TX

merrick_bank

5

I highly recommend Merrick. No issues at all, love the fact that they are constantly review your credit and based on that they raise your credit limit. Anyone looking to have a card that will help you with your credit! This is the card to get.

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Regina

16.02.2023

Trumbull, CT

merrick_bank

5

Perfect credit card banking experience. Hassle free, this credit card company gives you a credit limit increase without you asking for one. Keep your payments on time and they reward you! They are also there for you 24/7 if you need help or have any questions. They also are experienced and knowledgeable in helping you getting started, and in other ways as well. I highly recommend Merrick Bank. I'm very happy to be a customer!

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Oren

15.02.2023

Pompano Beach, FL

merrick_bank

1

I thought the credit line they offered wasn't worth getting their card, but they claimed they would double available credit. I called, I confirmed, I used the authorization code myself, when the time came, they said they did see I confirmed with A rep, but my account did not come with A double your credit line program associated with it, and there was nothing I could do about it. My credit wasn't great, and it has not improved, which is why I think they are being intentionally dishonest. In G-d I trust.

4

Stephanie

15.02.2023

Allenton, MI

merrick_bank

5

This is has an amazing card that has helped me to double my credit score and be accountable! Thank you so much! I will gladly recommend you to anyone that is looking for a great company to deal with. I look forward to a long financial relationship.

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Carolyn

15.02.2023

Austell, GA

merrick_bank

1

I was approved for a card that was mailed in January, never came. I repeatedly called to ensure it wasn’t used and they lied to me over and over. First it was a wrong address, then it was a processing delay, then it would be there in 2 days. Card never came. Every person I spoke to had a different story for why. No one could update shipping in over a month. Seems like a scam or something dishonest and I was very dissatisfied with each person having a different story.

8

Michael

14.02.2023

Aurora, CO

merrick_bank

5

My banking experience have been a five [5] star rating and YES I would recommend your bank and service ...I find it very easy to make payments with your online app...I wheel your card with confidence. I thank you for what I have.

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Joseph

11.02.2023

Baytown, TX

merrick_bank

5

I am very please. Merrick keeps me informed and is very easily reached. I have never had any problems and customer service is outstanding when needed. Access online is easy and user friendly as well. Emails and notifications timely and accurate!

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Eli

11.02.2023

Albuquerque, NM

merrick_bank

1

I had an unauthorized charge on my Merrick Bank credit card. Called Jan.10 to dispute the charge. They credited the amount back to me and I was told I would get a new card due to the fraud on the first card. I was told it would only take 7-10 days. January 31, 2023 rolls around and I do not have the replacement card. I called and was told the replacement card was not only mailed, but someone activated it. The woman also told me that I can still use it because it is activated. What?!?! I have never received the card and certainly did not activate it. This woman is with the security and fraud dept.

4

Farrah

11.02.2023

Watauga, TX

merrick_bank

5

Merrick has been a great credit card to help me build my credit. Terms are clear and I've never had any trouble or felt taken advantage of. They do periodic reviews of my account and offer me a line increase accordingly. Very pleased in my years with them.

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Abraham

11.02.2023

Long Beach, CA

merrick_bank

5

I never have any issues with Merrick Bank. From time to time, I always get cash from ATM and always been provided. Some banks would disable your account after 2 withdrawals. Merrick Bank has always been there for me. I am treated fair with their excellent service.

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Mary

10.02.2023

Hagerstown, MD

merrick_bank

5

I have used this card for years. Whenever I have called, the customer service reps are very helpful. I will continue to use this card. The reps speak clearly, know their products and listen to what you are saying. Any issues I have had, they have resolved it to my satisfaction.

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Suri

10.02.2023

Southampton, PA

merrick_bank

4

I do not use and carry the card much in my wallet because of its low credit line compared to my other credit cards from credit unions and major banks and are very good with everything else. Otherwise my overall experience is excellent.

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Elsa Sofia

10.02.2023

Lanham, MD

merrick_bank

5

Yes I recommend you because you increase the balance fast than other companies that I'm very happy because I'm check my balance in my application I have in my phone if you pay at time for 6 months you increase. That I love.

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Elaine

10.02.2023

Weatogue, CT

merrick_bank

5

Yes This is an excellent card and Bank and the staff is very honest and they take their time with any questions that need to be answered and if there are any issues with online banking and or charges and or Payments. Thank you, Elaine.

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Joel

10.02.2023

Lancaster, SC

merrick_bank

2

My wife was told this was an error and would be credited. When I didn't see credit after a week, I was told it would be done. It's still not done. My wife spent a lot of time on these two phone calls, with so many press 1, press 2 options. Very difficult to get to anyone who could help.

2

Jackie

9.02.2023

Hugoton, KS

merrick_bank

1

My husband and I got an RV loan from them, BIG MISTAKE!!! We got a $12,000 loan 5yrs ago and our principal has only gone down $1700. We have tried twice to refinance with our local bank for a lower interest rate and Merrick will not send the bank the information they need for the payoff. My payment is $260 and I never pay less than $300. I paid $700 this month and my principal only went down $253. This company said they will help rebuild your credit but I have been about 10 days late a couple times and they told the credit reporting companies I was a month late. This $12,000 RV is going to end up costing me around $35,000. I would give them 0 stars if I could. RUN from the credit building and RV loans. Even their employees say that they will not get a loan from them!!!

3

Dean

1.02.2023

Dublin, OH

merrick_bank

1

Have outstanding history. Why should we still have a $4.00 charge to keep your card, considering cancelling card this year, please review account and see if there is a way, we could at least cut it down to $2.00 for that would help.

3

Angie

1.02.2023

Winston Salem, NC

merrick_bank

3

They do not offer 2 percent or 5 percent cash back on purchases. Other credit cards are offering this. At this point, it would be better to use those with the economic crisis with the inflation to give us the want to use this card.

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Adam

1.02.2023

Melville, NY

merrick_bank

2

I lost my debit card 3 weeks ago, I called to get it replaced and it's still not here. Luckily I have other accounts and cards but otherwise this would be totally crippling to my ability to function on a daily basis, and up until now I've had 0 problems with your service. Can someone please tell me what is going on?

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Capricia

31.01.2023

Buckeye, AZ

merrick_bank

5

Merrick Bank gave me an opportunity to establish credit. They gave me a credit limit & then a credit increase after successful making on time payments. They worked well with me even during pandemic.. Very happy with the outcome of this card!

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Mariane

30.01.2023

Heiskell, TN

merrick_bank

5

All of my interactions especially with representatives over the phone were great. Reps were friendly, polite, answered my questions, and couldn't have been more helpful. I have one other credit card and no longer use it. That company doesn't compare to Merrick. Thank you all for your excellent service!

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Nance

30.01.2023

West Sacramento, CA

merrick_bank

4

Overall I am pleased with my experiences with Merrick Bank credit card services. There has never been a problem. I appreciate the FICO score. The only thing I dislike is the interest rate. In a couple of years the bankruptcy will come off my credit report and I will transfer the balance to a credit card with a lower interest rate. But everything else is great. It's easy to check things and pay bills online.

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Dale

30.01.2023

Red Bluff, CA

merrick_bank

5

Merrick has been easy to use, they reward you for good payment history. Great company to rebuild your credit ratings. I would recommend Merrick to anyone that needs a credit card and is willing stay on a good path to increasing their credit.

2

James

30.01.2023

Denver, CO

merrick_bank

4

Someone somehow made 4 charges on my card totaling over $300.00. I informed Merrick of the issue and they immediately started an investigation into the transactions. I’m sure other companies do the same thing, but I’m impressed because when they looked into it quickly and found one other charge not made by me. I was issued a new card/number in a few days. The entire problem was corrected within a few weeks. I Love my Merrick card!

2

Yolanda

30.01.2023

Charleston, SC

merrick_bank

3

I would like to request a reduced APR and waive the monthly fee on my credit card. I am proactive on paying my credit card on time. Please consider waiving the fee and reducing the APR on my account. Thank you.

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Carlos

26.01.2023

Paterson, NJ

merrick_bank

3

I am not that happy with Merrick Bank because my credit line is too low for my income even though I have requested to increase it, and I have shown an excellent payment history. My annual income is more than 170,000.00 a year and my payment history in 100% in all may accounts including home mortgage, credit cards and loans. The majority of credit lines I have with other banks are for > 10,000.00 and I've been with them only two years or less. Thanks.

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Rodney

25.01.2023

Springfield, VA

merrick_bank

5

I have never had any problems with Merrick Bank! I been a customer for many years and would recommend Merrick Bank to anyone. The website is easy to manage and payments are taken in a timely manner.

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William

25.01.2023

Bakersfield, CA

merrick_bank

5

Merrick Bank treats you like a real customer. They are friendly and efficient. Merrick Bank has a great credit card. If you need help, they are there to work with you. I use the Merrick Bank card regularly. Thank you Merrick Bank.

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Rosilyn

25.01.2023

Morgan Hill, CA

merrick_bank

5

In a relatively short amount of time since the discharge of my bankruptcy, this credit card has allowed me to re-establish my credit with minimal fees and with my excellent payment history I have received significant credit line increases from Merrick Bank which has given me more confidence and peace of mind having this credit line for emergency purposes.

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Donna

25.01.2023

New Berlin, NY

merrick_bank

5

I have always been happy with my account. I have never had any problems. I would definitely recommend this to anyone. I have never had to contact Merrick Bank for any problems. They review my account and raise my limit periodically.

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Tim

25.01.2023

Colorado Springs, CO

merrick_bank

2

Your people have been charging me over $4 a month for a cash advance I did years ago. I'm done, I will be paying this card off and deleting it. That is ridiculous. You offer nothing for this card if I use it.

4

Ronnie

25.01.2023

Tampa, FL

merrick_bank

5

Very easy co. to work with, never had any issues with payment system or any issue using my card anywhere, my balance is always correct and statements are easy to view and understand, I will continue to use this company in the further financial needs I have. Thanks... Ronnie **

2

Charlotte

24.01.2023

Detroit, MI

merrick_bank

5

Merrick is the best!!! As long as you are consistent with payments, they will take care of you! Got a increase and didn’t know until I paid my bill. This is the card for getting your credit back on track.

2

Nicole

24.01.2023

Liberty, TX

merrick_bank

5

I've had nothing but great experiences with Merrick Bank and would recommend their services to all of my friends and family. They have made it very easy to have an account with them. They monitor accounts regularly to adjust limits.

2

Dennis

24.01.2023

Monessen, PA

merrick_bank

5

The ease of use of this card is great, just this afternoon at the dermatologist, they asked what card I had used, they said no other card had processed a payment that quickly, thank you! I could not ask for more...

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Leticia

24.01.2023

Rio Rico, AZ

merrick_bank

5

I would definitely recommend this card to a friend. In the years I’ve had this card I’ve been nothing but satisfied! Easy to access online for payments. I can use it anywhere and there is no yearly fee. If you have had great credit history with them they increase your credit amount. I truly recommend this card. It’s one of the few that I wouldn’t mind keeping forever.

2

Lynne

24.01.2023

Rockville Centre, NY

merrick_bank

5

Couldn’t understand why I didn’t rec yet paper statement & not by my request statement was sent email. I called had wonderful customer rep she told me I was late on payment & late charge was added to my acct. Well after explaining to her the situation she apologized for mix up. Credited late charge & mailed me all statements to review & I'm now getting mailed statements like it should have been.

2

Joann

23.01.2023

Bennington, VT

merrick_bank

5

I am very pleased with Merrick Bank and have not had any issues. I would definitely recommend this credit card to friends and family. I honestly can’t think of anything that the company needs to improve on. Awesome customer service whenever I have had to call. Thank you.

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John

23.01.2023

Hurst, TX

merrick_bank

5

Great customer service; account is available 24/7 online; Easy to navigate webpage - everything you need is online; account protected from online fraud; NO FEES; complete transparency - no hidden fees or charges; a great mobile app; a variety accounts available... checking, savings, credit card, etc.

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Deborah

23.01.2023

Downers Grove, IL

merrick_bank

2

Calling the 800 number is a a joke. Reps don't speak English bad connections. I asked for someone in US, placed on hold for 10 minutes and hung up. Also, your interest rates are ridiculously high for someone with a credit score of 760!

3

Efosa

23.01.2023

Bedford, TX

merrick_bank

5

I never thought I would get a credit card from Merrick bank because my credit score was very low. I have been with Merrick for almost a year, and my credit is improving each day. Thanks to Merrick for the opportunity to improve my credit score.

2

Patricia

23.01.2023

Collingdale, PA

merrick_bank

5

I am so happy with this card. This card has helped me rebuild my credit and it is greatly appreciated that they were so willing to help when no one else would. And yes I would recommend this card to anyone who is trying to rebuild their credit or already has established credit. This company is very easy to work with.

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