action
dict | intent
dict | timestamps
sequencelengths 3
35
| dialogue
sequencelengths 3
35
| expected_action
dict | search_info
listlengths 0
297
| correct_sample
unknown |
---|---|---|---|---|---|---|
{
"status": "no_flight",
"name": "Emma Lewis",
"flight": []
} | {
"return_month": "Apr",
"return_day": "2",
"max_price": 200,
"departure_airport": "ATL",
"max_connections": 1,
"departure_day": "31",
"goal": "book",
"departure_month": "Mar",
"name": "Emma Lewis",
"return_airport": "HOU"
} | [
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"customer: Hi.",
"agent: Hello. How can I help you?",
"customer: Can you help me to book a flight from ATL?",
"agent: Sure, I will help you in booking. May I know your airport code?",
"customer: My destination airport code is HOU.",
"agent: Please share your trip dates.",
"customer: My travelling dates are Mar 31 and Apr 02.",
"agent: May I know your name to proceed further?",
"customer: My name is Emma Lewis.",
"agent: Emma Lewis, regret to inform that there are no flights found on this route for the given dates.",
"customer: No issues, thank you for your time.",
"agent: Thank you for connecting us."
] | {
"status": "no_flight",
"name": "Emma Lewis",
"flight": []
} | [
{
"button_name": "top-book-flight",
"field_name": "",
"field_value": "",
"timestmamp": 1527010438719
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{
"button_name": "",
"field_name": "from_city",
"field_value": "ATL",
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{
"button_name": "",
"field_name": "to_city",
"field_value": "HOU",
"timestmamp": 1527010536703
},
{
"button_name": "",
"field_name": "departure_day",
"field_value": "03/31",
"timestmamp": 1527010571185
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{
"button_name": "",
"field_name": "return_day",
"field_value": "04/02",
"timestmamp": 1527010575105
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{
"button_name": "",
"field_name": "flight_search_submit",
"field_value": "",
"timestmamp": 1527010575201
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{
"button_name": "",
"field_name": "customer-name",
"field_value": "Emma Lewis",
"timestmamp": 1527010656401
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{
"button_name": "",
"field_name": "customer-final-action",
"field_value": "no_flight",
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},
{
"button_name": "agent-end-conversation",
"field_name": "",
"field_value": "",
"timestmamp": 1527010739702
}
] | true |
{
"status": "book",
"name": "Angela Campbell",
"flight": [
1026
]
} | {
"return_month": "Sept",
"return_day": "12",
"max_price": 1000,
"departure_airport": "IAD",
"max_connections": 1,
"departure_day": "10",
"goal": "book",
"departure_month": "Sept",
"name": "Angela Campbell",
"return_airport": "DTW"
} | [
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] | [
"customer: Hello, I am Angela Campbell.",
"agent: Hello, how may I serve you today?",
"customer: I want to book a flight ticket from IAD to DTW to attend my family function, can you please make a reservation with fare 1000?",
"agent: Sure, can you please provide your journey dates?",
"customer: My journey dates are from 09/10 to 09/12.",
"agent: Do you need any halt in between journey?",
"customer: Yes, I need a stopover in between my journey.",
"agent: Ok, please hold a moment.",
"customer: Ok.",
"agent: Thanks for your time, we have found a Hawaiian airline, flight number-1026 connections-1 and ticket fare is 100.",
"customer: Ok, book the ticket.",
"agent: Sure, your ticket has been booked.",
"customer: Thanks for your service.",
"agent: Thank you for availing us."
] | {
"status": "book",
"name": "Angela Campbell",
"flight": [
1026
]
} | [] | true |
{
"status": "book",
"name": "Kenneth Williams",
"flight": [
1009
]
} | {
"return_month": "Dec",
"return_day": "31",
"max_price": 5000,
"departure_airport": "ORD",
"max_connections": 1,
"departure_day": "29",
"goal": "book",
"departure_month": "Dec",
"name": "Kenneth Williams",
"return_airport": "DEN"
} | [
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"customer: Hello,. I am Kenneth Williams.",
"agent: Hello, how may I aid you today?",
"customer: I would like to visit Lakeside Amusement Park in Denver, DEN, can you please book a flight ticket from ORD?",
"agent: Sure, do you need any layby in between your journey?",
"customer: Yes, I need a lay by in between journey.",
"agent: Let me know your budget for airfare?",
"customer: My budget for airfare is up to 5000.",
"agent: Please specify your scheduled dates of travelling?",
"customer: My departure and arrival dates are, 12/29 and 12/31.",
"agent: Ok, please wait a moment.",
"customer: Sure.",
"agent: Thank you for your time, unfortunately we have couple of connections on that route. Shall I proceed?",
"customer: Ok, no problem, book this flight for me.",
"agent: Sure, I have booked you at AA airline, flight number-1009 connections-2 and fare is 100.",
"customer: Thank you for booking my ticket.",
"agent: Thank you for opting us."
] | {
"status": "book",
"name": "Kenneth Williams",
"flight": [
1015,
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]
} | [] | false |
{
"status": "no_flight",
"name": "Deborah Clark",
"flight": []
} | {
"return_month": "July",
"return_day": "14",
"max_price": 200,
"departure_airport": "LGA",
"max_connections": 1,
"departure_day": "12",
"goal": "book",
"departure_month": "July",
"name": "Deborah Clark",
"return_airport": "SEA"
} | [
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"customer: Hello, I am Deborah Clark.",
"agent: Hello, how can I help you today?",
"customer: I would like to travel from LGA to attend my business meeting. Could you please help me to book a ticket to SEA?",
"agent: Sure, please share your planned trip dates?",
"customer: My travelling dates will be on 07/12 to 07/14.",
"agent: Ok, any other requirements to be met?",
"customer: I need a connecting flight.",
"agent: Ok, please wait for a while.",
"customer: Ok.",
"agent: Thanks for waiting, we found a direct flight, shall I proceed?",
"customer: No, do not proceed. Thank you for your information.",
"agent: Ok, no issues. Thank you for reaching us."
] | {
"status": "book",
"name": "Deborah Clark",
"flight": [
1020
]
} | [] | false |
{
"status": "no_reservation",
"name": "Emily Anderson",
"flight": []
} | {
"return_month": "June",
"return_day": "14",
"max_price": 500,
"departure_airport": "AUS",
"max_connections": 1,
"departure_day": "12",
"goal": "change",
"departure_month": "June",
"name": "Emily Anderson",
"return_airport": "LAX"
} | [
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] | [
"customer: Hello. I am Emily Anderson.",
"agent: Hello. How can I assist you?",
"customer: I would like to change my reservation as I am moving to my hometown, can you please help me out?",
"agent: Yes, I can help you with that.",
"customer: Thank you.",
"agent: Sorry to say that there is no reservation found on your name.",
"customer: Ok no problem, thank you for your services.",
"agent: Thank you for contacting us."
] | {
"status": "no_reservation",
"name": "Emily Anderson",
"flight": []
} | [] | true |
{
"status": "no_reservation",
"name": "Amy Hill",
"flight": []
} | {
"return_month": "Oct",
"return_day": "18",
"max_price": 5000,
"departure_airport": "LAS",
"max_connections": 1,
"departure_day": "16",
"goal": "cancel",
"departure_month": "Oct",
"name": "Amy Hill",
"return_airport": "ATL"
} | [
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"customer: Hi.",
"agent: Hello, how can I aid you?",
"customer: I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?",
"agent: Sure, can you please let me know your name to cancel?",
"customer: Amy Hill here.",
"agent: Sorry, there is no active reservation found under your name to cancel.",
"customer: That's ok, thank you for your help.",
"agent: Thank you for reaching us."
] | {
"status": "no_reservation",
"name": "Amy Hill",
"flight": []
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{
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"field_name": "customer-name",
"field_value": "Amy Hill",
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{
"button_name": "agent-end-conversation",
"field_name": "",
"field_value": "",
"timestmamp": 1529338150244
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] | true |
{
"status": "book",
"name": "Steven Nelson",
"flight": [
1002
]
} | {
"return_month": "Sept",
"return_day": "26",
"max_price": 5000,
"departure_airport": "EWR",
"max_connections": 1,
"departure_day": "24",
"goal": "book",
"departure_month": "Sept",
"name": "Steven Nelson",
"return_airport": "DEN"
} | [
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] | [
"customer: Hi.",
"agent: Hello, how may I aid you?",
"customer: I am Steven Nelson want to attend a workshop at Denver, can you book a ticket from EWR to DEN?",
"agent: Sure, please tell me your preferable travelling dates.",
"customer: Sure, my travelling dates will be 09/24 and 09/26.",
"agent: The AA airline with flight number 1002 is available having price as 100 and connection as 1.",
"customer: Ok, proceed with my booking.",
"agent: Ok, your reservation is confirmed.",
"customer: Thank you.",
"agent: Thank you for choosing us, have a safe journey."
] | {
"status": "book",
"name": "Steven Nelson",
"flight": [
1002,
1012,
1023
]
} | [] | true |
{
"status": "no_reservation",
"name": "Virginia Turner",
"flight": []
} | {
"return_month": "Mar",
"return_day": "30",
"max_price": 5000,
"departure_airport": "IAD",
"max_connections": 1,
"departure_day": "28",
"goal": "cancel",
"departure_month": "Mar",
"name": "Virginia Turner",
"return_airport": "LAS"
} | [
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"customer: Hello,.",
"agent: Hello, How may I assist you today?",
"customer: My friends house warming function was postponed due to under construction. So I want to cancel my recent reservation.",
"agent: Sure, May I know your name please?",
"customer: Sure. I am Virginia Turner.",
"agent: Ok, please wait for a minute, I will check and let you know.",
"customer: sure.",
"agent: Thanks for your patience. Unfortunately, there is no reservation found with your name.",
"customer: Ok, no problem.",
"agent: Thank you for approaching us.",
"customer: Thank you for assisting me."
] | {
"status": "no_reservation",
"name": "Virginia Turner",
"flight": []
} | [] | true |
{
"status": "no_flight",
"name": "Sarah Rodriguez",
"flight": []
} | {
"return_month": "June",
"return_day": "8",
"max_price": 1000,
"departure_airport": "DFW",
"max_connections": 1,
"departure_day": "6",
"goal": "book",
"departure_month": "June",
"name": "Sarah Rodriguez",
"return_airport": "DEN"
} | [
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"customer: Hello, I am Sarah Rodriguez.",
"agent: Hello, how may I aid you today?",
"customer: I want to attend my nephew's birthday at Denver. Can you please help me in booking a flight ticket under the price of 1000?",
"agent: May I know your connection limit?",
"customer: I need a single connecting flight please make sure.",
"agent: Please provide me your travelling dates?",
"customer: My travelling dates are from 06/06 to 06/08.",
"agent: From which airport you want to start and which airport you want to land, can you please share your respective airport codes?",
"customer: I want to fly from TX - DFW to CO - DEN.",
"agent: One moment, let me check the status and get back to you.",
"customer: Sure.",
"agent: Basis on your given dates, there is no flight found.",
"customer: It's alright, not a problem.",
"agent: Thank you for communicating with us.",
"customer: Thank you for your information."
] | {
"status": "no_flight",
"name": "Sarah Rodriguez",
"flight": []
} | [] | true |
{
"status": "no_reservation",
"name": "Brandon Allen",
"flight": []
} | {
"return_month": "July",
"return_day": "6",
"max_price": 1000,
"departure_airport": "DCA",
"max_connections": 1,
"departure_day": "4",
"goal": "change",
"departure_month": "July",
"name": "Brandon Allen",
"return_airport": "HOU"
} | [
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"customer: Hi.",
"agent: Hello. How may I serve you today?",
"customer: I want to change my existing reservation due to postponed of my exams. Can you please help me with it?",
"agent: Sure, I'll help you with this.",
"customer: Thank you.",
"agent: Please let me know your name to check the reservation status.",
"customer: My name is Brandon Allen.",
"agent: Ok, please wait a while.",
"customer: Sure.",
"agent: Thank you for waiting, we did not found any reservation by this name.",
"customer: OK, no problem.",
"agent: Thank you for choosing us.",
"customer: Thanks for your information."
] | {
"status": "no_reservation",
"name": "Brandon Allen",
"flight": []
} | [] | true |
{
"status": "change",
"name": "Joseph Moore",
"flight": [
1000
]
} | {
"return_month": "Jan",
"return_day": "30",
"max_price": 5000,
"departure_airport": "DCA",
"max_connections": 1,
"departure_day": "28",
"goal": "change",
"departure_month": "Jan",
"name": "Joseph Moore",
"return_airport": "PHL"
} | [
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"customer: Hi.",
"agent: Hello. How can I serve you the best today at this moment?",
"customer: I need to modify my reservation as I am suffering for health issue. Can you help me with that?",
"agent: May I know your good name please?",
"customer: Thank you for considering my request. My name is Joseph Moore.",
"agent: Please give me a moment.",
"customer: Sure.",
"agent: We are happy to inform you that there is a reservation found with your given name. Can you please mention your airport codes?",
"customer: Good to hear, my airport codes are DCA and PHL.",
"agent: When you are willing to travel?",
"customer: I am willing to travel from Jan 28 to Jan 30.",
"agent: Please share me your specifications.",
"customer: I need a connected flight in an normal-cost airlines.",
"agent: We have found a flight with an American airlines of flight 1000 in an economy class with connection limit is 1. Would you like me to proceed?",
"customer: Yes, do proceed with the booking.",
"agent: Your ticket has been confirmed.",
"customer: Thank you.",
"agent: Thank you for choosing us."
] | {
"status": "change",
"name": "Joseph Moore",
"flight": [
1000
]
} | [
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{
"button_name": "",
"field_name": "customer-name",
"field_value": "Joseph Moore",
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"button_name": "top-change-reservation",
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"field_value": "",
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"field_name": "customer-final-action",
"field_value": "change",
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"button_name": "",
"field_name": "from_city",
"field_value": "DCA",
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"field_name": "to_city",
"field_value": "PHL",
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{
"button_name": "",
"field_name": "departure_day",
"field_value": "01/28",
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{
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"field_value": "1000",
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},
{
"button_name": "agent-end-conversation",
"field_name": "",
"field_value": "",
"timestmamp": 1526492474400
}
] | true |
{
"status": "book",
"name": "Patricia Rodriguez",
"flight": [
1001
]
} | {
"return_month": "July",
"return_day": "27",
"max_price": 500,
"departure_airport": "DCA",
"max_connections": 1,
"departure_day": "25",
"goal": "book",
"departure_month": "July",
"name": "Patricia Rodriguez",
"return_airport": "CLT"
} | [
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"customer: Hello.",
"agent: Hello. How can I help you today?",
"customer: I'm Patricia Rodriguez, planning to visit Charlotte. Can you please book me a ticket from DCA to CLT?",
"agent: Please provide me your dates of journey to proceed further.",
"customer: My preferable journey dates are from 07/25 to 07/27.",
"agent: Please wait for a while.",
"customer: Sure, take your own time.",
"agent: Flight 1001 of Frontier airlines is available on your route.",
"customer: Please book my ticket with this flight.",
"agent: Your ticket has been reserved with 1 connection flight.",
"customer: Thank you for booking my ticket.",
"agent: Thank you for reaching us."
] | {
"status": "book",
"name": "Patricia Rodriguez",
"flight": [
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]
} | [] | true |
{
"status": "book",
"name": "Ashley Hall",
"flight": [
1002
]
} | {
"return_month": "Nov",
"return_day": "12",
"max_price": 1000,
"departure_airport": "AUS",
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"goal": "book",
"departure_month": "Nov",
"name": "Ashley Hall",
"return_airport": "LAS"
} | [
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"customer: Hi.",
"agent: Hello,.",
"customer: I am Ashley Hall.",
"agent: How can I help you?",
"customer: I need to book a flight ticket to attend a meeting at LAS, Can you please help me for booking?",
"agent: Sure. Please provide your journey dates?",
"customer: I would like to travel on 11/10 to 10/12.",
"agent: Please specify origin airport code?",
"customer: My take off is AUS.",
"agent: Could you please provide journey dates?",
"customer: I would like to travel no 11/10 to 11/12.",
"agent: Ticket is available with flight number 1002, connections 1, airline Delta having price 100.",
"customer: Ok, proceed for booking.",
"agent: Your ticket is booked.",
"customer: Thanks for your information.",
"agent: Thank you."
] | {
"status": "book",
"name": "Ashley Hall",
"flight": [
1002
]
} | [] | true |
{
"status": "book",
"name": "Elizabeth Davis",
"flight": [
1001
]
} | {
"return_month": "Mar",
"return_day": "8",
"max_price": 5000,
"departure_airport": "JFK",
"max_connections": 1,
"departure_day": "6",
"goal": "book",
"departure_month": "Mar",
"name": "Elizabeth Davis",
"return_airport": "IAD"
} | [
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"customer: Hello. I am Elizabeth Davis.",
"agent: Hello. How may I aid you today?",
"customer: I want to book a ticket as I have meeting purposes, can you please book me a ticket from JFK?",
"agent: Sure, we are here to serve you.",
"customer: Thank you.",
"agent: Please let me know your planned travelling dates to proceed further.",
"customer: Sure, my travel dates are on 03/06 and 03/08.",
"agent: Can I know your connection limit?",
"customer: I need a connecting limit.",
"agent: Kindly share your destination point.",
"customer: I would like to landing at IAD.",
"agent: Thank you for providing your details, please wait for a while.",
"customer: Ok, I will wait.",
"agent: We have found a connected flight with Southwest airlines, flight number 1001 and the fare of 100.",
"customer: Ok, please book this ticket.",
"agent: Your booking has been processed successfully.",
"customer: Thank you so much.",
"agent: Thanks for opting us."
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"customer: I am Kimberley Adams.",
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"customer: I need to visit Lyndon Barnes Johnson library at Austin. Can you book me a flight ticket?",
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"customer: I want to travel on 11/30, and need to catch return flight on 12/02.",
"agent: Ok, let me know your boarding and landing airport codes?",
"customer: I need to leave from my nearest airport JFK to reach AUS.",
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"customer: Sure.",
"agent: Thanks for waiting, no flights found with your requested details.",
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"agent: Thank you for opting us."
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{
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"customer: Hi.",
"agent: Hello. How can I assist you at this moment?",
"customer: Please make a reservation with the name of Nicole Martin from PHX.",
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"customer: I want to travel on Dec 20 and return back on Dec 22.",
"agent: May I know your destination airport code name?",
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"agent: May I know your connection limit for this trip?",
"customer: I need a single connecting flight.",
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"customer: I prefer to travel in economy class.",
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"customer: Yes, please confirm it.",
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"customer: Thank you for the help.",
"agent: You are welcome Nicole Martin."
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{
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"customer: Hi. I am James Hall.",
"agent: Hello. How may I help you now?",
"customer: I want to conduct a beer festival at Dallas & Fort Worth. Can you help me in my booking?",
"agent: Sure, I can help you with that. May I know from where you would like to start?",
"customer: My origin is Boston, MA - BOS.",
"agent: Ok, when would you like to travel?",
"customer: I will start my journey on 07/03. I will return on 07/05.",
"agent: Ok, help me with your airport codes of your source and destination?",
"customer: My destination is Dallas & Fort Worth, DFW.",
"agent: Ok, please wait.",
"customer: Sure.",
"agent: Sorry, no flights are available on your specified dates.",
"customer: Not an issue.",
"agent: Thanks for contacting us, have a nice day.",
"customer: Thank you."
] | {
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{
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"customer: Hello, my name is Jacob Turner.",
"agent: Hello, Jacob Turner, how can I aid you?",
"customer: I want to visit Space Needle, can you book me a flight ticket price under 500?",
"agent: Sure, I can help you with that. May I know your airport codes?",
"customer: Yes, I want to travel from Oakland, CA-OAK to Seattle, WA-SEA.",
"agent: To proceed further, we need your journey dates.",
"customer: Ok, I would like to travel from 06/01 to 06/03.",
"agent: Sure, Thanks for your details, please wait for a moment.",
"customer: Sure.",
"agent: Thanks for waiting, we found a Hawaiian plane of 1000 number. The fare is 500 with one connection. Can I proceed?",
"customer: Yes, please.",
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"agent: Thanks for connecting with us, have a safe journey."
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{
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"customer: Hi, I am Emily Martinez.",
"agent: Hello, how can I help you?",
"customer: I want to book a flight ticket on 10/07 and return on 10/09, can you please help me with it?",
"agent: Sure, may I know your airport codes?",
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"agent: How much you can afford for the ticket?",
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"agent: Thank you for approaching us."
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{
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"agent: Sure, may I know your name?",
"customer: Thank you for accepting my request. Myself Shirley Miller.",
"agent: Please wait a moment.",
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"agent: Thanks for reaching us."
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"agent: Hello.",
"customer: Pamela Jones here.",
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"customer: My genesis and terminus airport codes are DFW and LAX.",
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"customer: Thank you.",
"agent: Thank you for choosing us."
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{
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"customer: I would like to watch largest and most complete view of our milky way in galaxy wall at Grainier sky theatre which is located at Chicago, IL - ORD. Will you help me in booking a flight ticket with single connection?",
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"customer: Thank you.",
"agent: Can you please provide your take off airport code?",
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"agent: May I know how much do you want to spend on flight ticket?",
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"agent: Thank you for choosing us."
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"customer: No issues, thank you the information.",
"agent: Ok, Than you."
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{
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"agent: Sorry, we could not found any reservation on your name. Sorry, there is no reservation found on your name.",
"customer: Thank you for your information.",
"agent: Thank you for choosing us."
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{
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"customer: Can you please aid me to cancel my recent reservation? Because my planned trip got cancelled suddenly.",
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"customer: Thank you for accepting my request. My name is Ronald King.",
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"customer: Ok.",
"agent: Sorry, there was no reservation found with your given name.",
"customer: It's ok, not a problem with that. Anyways thank you for checking the ticket status.",
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"agent: May I know your name please?",
"customer: Myself Dennis Walker.",
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"agent: Hello.",
"customer: Myself Karen Anderson.",
"agent: How may I help you?",
"customer: I am planning to visit San Francisco, will you help me in booking the flight ticket from DEN to SFO?",
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"customer: My travelling dates are Jan 30 and Feb 01.",
"agent: May I know your connection limit?",
"customer: I need a flight with single connection.",
"agent: May I know your depart and return time?",
"customer: My return time must be in afternoon.",
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"agent: Thank you for choosing us."
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"agent: Thank you for reaching us."
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"agent: Hello, how can I assist you?",
"customer: I would like to book a flight ticket to Austin to attend for a conference on 03/24 and I intend to return on 03/26. Please help me with booking a ticket.",
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"agent: Sorry there is a no flight found on your required details.",
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"agent: Thanks for contacting us and have a great day."
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"customer: Hi. Larry Garcia here.",
"agent: Hello, how can I aid you?",
"customer: Can you book a connecting flight to Washington for my family vacation?",
"agent: Sure, may I know your airport codes please?",
"customer: My airport codes for boarding the flight are DEN to DCA.",
"agent: Would you please provide me your trip dates?",
"customer: The price limit is less than 200. My preferable dates for travel are 03/20 to 03/22.",
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"agent: Sorry, there is no flight available as per your request.",
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{
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"customer: Hello.",
"agent: Hello, how can I support you?",
"customer: My visa has been postponed. For this I want to change my reservation with the name of Elizabeth Wight.",
"agent: Sure, Plesae wait for a moment.",
"customer: Ok.",
"agent: Thanks for waiting, there is no reservation found on your name.",
"customer: No, problem. Thank you for aiding me.",
"agent: Thank you for reaching us."
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{
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"agent: Thank you for choosing us."
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"customer: My appointment with doctor is got postponed, So I need to change my existing reservation.",
"agent: Sure, May I know your name?",
"customer: By the way I am Amanda Clark.",
"agent: We have not found any reservation on your name.",
"customer: OK, Thanks for your information.",
"agent: Thanks for choosing us."
] | {
"status": "no_reservation",
"name": "Amanda Clark",
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} | [] | true |
{
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"name": "Elizabeth Green",
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"customer: Hi.",
"agent: Hello, how may I help you?",
"customer: Can you book a ticket for me with my name Elizabeth Green?",
"agent: Sure, may I know airport codes?",
"customer: Thank you, my preferable locations are from PHX to DTW.",
"agent: May I know your trip dates?",
"customer: Sure, my planned dates are from 11/29 and 12/01.",
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"agent: Most welcome."
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"agent: Hello, how may I assist you?",
"customer: I am planning to go for Zoological park in PHL, can you please search a flight ticket from HOU?",
"agent: Sure, I am here to help you. Can you please let me know your planned dates of journey?",
"customer: My trip dates are 02/15 and 02/17.",
"agent: I found a flight with Frontier airlines, ticket price is 200 with connection 1, would you like to proceed with the booking?",
"customer: Myself Larry Davis, please book my ticket in that name.",
"agent: Your flight ticket with flight-1024 has been booked.",
"customer: Thank you for your help.",
"agent: My pleasure, thank you for reaching out here."
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{
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} | {
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"customer: Hello.",
"agent: Hello, how may I help you?",
"customer: I am Ronald Carter. I am planning to watch sports live events in Detroit, can you help me in booking a flight ticket within a price limit of 500?",
"agent: Sure, can I know your travelling dates?",
"customer: I will start on 12/26, return on 12/28.",
"agent: Ok, please help me with origin and destination airport codes?",
"customer: My source and destination airport codes are DC - DCA, MI - DTW.",
"agent: Delta airline is available with single connection and fare is 100. Shall I proceed?",
"customer: You can proceed to booking.",
"agent: Your ticket is booked with 1002 flight number in economy class.",
"customer: Thank you.",
"agent: Thank you for reaching us."
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{
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"customer: Hello.",
"agent: Hello. How may I help you?",
"customer: William Miller here. I want to change my reservation due to my office meeting, can you help me?",
"agent: Ok, please hold on a moment.",
"customer: Ok, please check with my previous booking and tell me the status.",
"agent: Thanks for your time, there is no reservation found on your name.",
"customer: Oh! That's sad, thank you for checking anyways.",
"agent: Thanks for choosing us.",
"customer: You are most welcome."
] | {
"status": "no_reservation",
"name": "William Miller",
"flight": []
} | [] | true |
{
"status": "no_flight",
"name": "Thomas Thompson",
"flight": []
} | {
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"customer: Hello.",
"agent: Hello.",
"customer: Myself Thomas Thompson,.",
"agent: How can I assist you?",
"customer: I am planninfg to meet my b.tech friends at New York this weekend. Can you please help me in reserving the ticket from LAX to JFK?",
"agent: Sure, I can help you with that. May I know your preferable travel dates please?",
"customer: I am willing to drop-off Oct 14 and again I will retrieve on Oct 16.",
"agent: Ok, please wait for a while.",
"customer: Sure.",
"agent: Sorry to inform you that there are no flights available for you on those dates.",
"customer: Not a big issue, I will choose an other way to reach my destination. Thank you very much for your service.",
"agent: Thank you for reaching us.",
"customer: You are welcome."
] | {
"status": "no_flight",
"name": "Thomas Thompson",
"flight": []
} | [] | true |
{
"status": "no_flight",
"name": "Jacob Martin",
"flight": []
} | {
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"departure_month": "July",
"name": "Jacob Martin",
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"customer: Hello.",
"agent: Hello, how may I aid you?",
"customer: Can you please help me in booking a flight ticket from ORD to DFW?",
"agent: Sure, please share your itinerary dates.",
"customer: I want to fly on July 08 and return on July 10.",
"agent: May I know your name?",
"customer: Myself Jacob Martin.",
"agent: Sorry Jacob Martin, no flights are available on your route.",
"customer: Not an issue. Thank you.",
"agent: Thank you for reaching us."
] | {
"status": "no_flight",
"name": "Jacob Martin",
"flight": []
} | [
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{
"status": "book",
"name": "Robert Walker",
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]
} | {
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"return_day": "26",
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"departure_month": "June",
"name": "Robert Walker",
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"customer: Hello, Robert Walker here.",
"agent: Hello, how may I assist you?",
"customer: I am planning to travel from Minneapolis & St. Paul MN-MSP to Chicago IL-ORD. Can you please help me to book a flight ticket?",
"agent: Sure, may I know your travelling dates, please?",
"customer: Yasure. My depart is on 06/24 and returning is on 06/26.",
"agent: Do you have any connection limit?",
"customer: Ya one single connection.",
"agent: Thanks for giving your details, we found a flight on your details with airline Frontier, flight number: 1003. Shall I proceed for booking?",
"customer: OK.",
"agent: Your ticket has been booked.",
"customer: Thank you.",
"agent: Thanks for choosing us, have a nice day."
] | {
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} | [] | true |
{
"status": "book",
"name": "Samantha Wright",
"flight": [
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} | {
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"customer: Hello, I am Samantha Wright.",
"agent: Hello, how may I oblige you today?",
"customer: I need to attend the birthday party at Denver for enjoying with my childhood friends. Could you please help me in booking a ticket from SEA and DEN?",
"agent: Sure, can you please mention your journey dates?",
"customer: My travelling dates are 11/25 and return on 11/27.",
"agent: Ok, do you have any other specifications?",
"customer: Price should be below 1000.",
"agent: Ok, please wait a while.",
"customer: Sure.",
"agent: Thank you for waiting, there is a flight in JetBlue airline with a halt in between your journey.",
"customer: You can proceed.",
"agent: The flight number is 1006 and the price is 200. Your booking has done.",
"customer: Thank you for your quick response.",
"agent: Thank you for choosing us."
] | {
"status": "book",
"name": "Samantha Wright",
"flight": [
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]
} | [] | true |