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the-LEGO-Group | 2017-03-24 | Anonymous Employee | Current Employee, more than 1 year | null | 5 | 5 | 5 | null | 3 | 5 | 4 | v | v | v | Shift Supervisor | Really makes your feel like you and your goals are important and relevant. Values and embraces diversity. Supportive teams that work efficiently together to achieve results. | No real opportunities for full-time employment unless going to their headquarters in CT or willing to relocate to another store. Stores are few and far between. A lot of competition from other toy retailers. |
the-LEGO-Group | 2017-03-26 | Anonymous Employee | Current Employee, more than 1 year | Billund | 5 | 5 | 5 | null | 5 | 5 | 5 | v | v | v | Senior Manager | A meaningful company with a very present purpose to develop through play. Strong camaraderie among colleagues. Warm and very positive atmosphere. | Sometimes it challenges one's patience the slowness and politics of large companies. |
the-LEGO-Group | 2017-03-26 | Anonymous Employee | Current Employee | null | 2 | 1 | 2 | null | 2 | 2 | 1 | x | v | x | Manager | Nice office. In general, good amount of nice peers. | Asia hub loses its culture vs. global office, so the nice office is just a shell. Handful of bad corporate bullies. Leadership is poor. |
the-LEGO-Group | 2017-04-01 | Customer Service Advisor | Current Employee, more than 1 year | Slough, Berkshire, South East England, England, England | 1 | 5 | 4 | null | null | null | null | x | v | x | Just like another call centre job | pays the bills, lovely work colleagues, working hours are good | no opportunity to grow, bad communication in the company, have to make up for mistakes of other departments, bad management and unknowledgeable team leaders, advisors are only a number and not valued by the company |
the-LEGO-Group | 2017-04-05 | Anonymous Employee | Former Employee | null | 3 | 4 | 4 | null | 4 | 4 | 4 | v | v | r | Supervisor | Great group of people to work with | Low pay, long nights at times |
the-LEGO-Group | 2017-04-19 | Anonymous Employee | Former Employee, less than 1 year | null | 4 | 5 | 5 | null | 4 | 3 | 4 | v | r | o | Great environment to work it, yet super globalized approach | The company that strives to be at the forefront of the innovations. | It is a family - company. That is why the decisions may be made rather slowly, sometimes choosing safe option instead of progressive one. |
the-LEGO-Group | 2017-04-19 | Business Analyst | Former Employee, more than 1 year | null | 4 | 5 | 5 | null | 3 | 3 | 5 | v | v | v | great company | People are great and passionate about what they do | The analytics and bi is not very flexible. It is pain to work with systems that are being used and are somewhat obsolete |
the-LEGO-Group | 2017-04-21 | Anonymous Employee | Former Employee, more than 5 years | Billund | 3 | 5 | 2 | null | 2 | 3 | 2 | x | r | x | Not Santas workshop | Fantastic products and many great people. A brand that opens doors when you work there and somewhat after | The enormous growth of the last 10 years have had an effect on the company. Internal structures, processes and culture have not been able to keep up. There are too many managers there, that have no idea of the topic matter they are managing. Seems like there is a lack of fresh ideas and a lot of old timers thriving on maintaining the bureaucracy (I have never been in a company with so many processes and endless useless meetings). No one seems to have ownership of anything, even at a senior level. Everyone is consulting everyone. Delivery has become a matter of seeking agreements on PowerPoint decks not actual delivery of anything. |
the-LEGO-Group | 2017-04-23 | Brick Specialist | Former Employee | McLean, VA | 4 | 4 | 5 | null | 5 | 4 | 5 | o | o | o | A good starter job for retail | Very fun place to have fun with kids and help out customers looking for products. | Always be alert to properly great customers, you never know if they're a mystery shopper. |
the-LEGO-Group | 2017-04-26 | Anonymous Employee | Former Employee | null | 3 | 3 | null | null | null | 2 | null | o | o | o | Brick Specialist | -great discount
-great experience with kids
-nice co-workers | - intense expectations
-twice a month mystery shopping
-you had to constantly be aware that you might get a mystery shopper
-certain things you had to do or say and if you didn't there was shame and pressure to do better
-wasn't as fun as an environment as one might think in a lego store |
the-LEGO-Group | 2017-04-27 | Process Engineer | Current Employee, more than 5 years | Monterrey, Nuevo León, Nuevo León | 4 | 5 | 4 | null | 3 | 4 | 4 | v | v | v | Process engineer | Concern of human needs and good bonus. | Individual Development can be stop by managers. |
the-LEGO-Group | 2017-04-29 | Anonymous Employee | Former Employee | null | 4 | 3 | 4 | null | 3 | 4 | 3 | o | o | o | Great place to work | Lots of really passionate people who love what they do. Lots of opportunities if you are able to relocate. Great selection of development courses which you are encouraged to take part in. | Highly demanding environment and a lot of pressure - definitely not a 9-5 company at most levels Has a highly corporate approach. |
the-LEGO-Group | 2017-05-02 | Engineer | Former Employee | null | 5 | 5 | 5 | null | 5 | 5 | 5 | v | o | o | Good company | Very nice company, I liked working here | Not too many bad things to say. Good company |
the-LEGO-Group | 2017-05-03 | Anonymous Employee | Former Employee | null | 4 | null | null | null | null | null | null | o | o | o | admission | good place and fun to work with | nothing really they are very flexible |
the-LEGO-Group | 2017-05-15 | Former Employee | null | 2 | null | null | null | null | null | null | x | v | x | LEGO Brand retail | Get to work with kids. Has the potential to be an amazing job but falls at basic hurdles. | Weak management, low pay and long strange hour patterns. |
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the-LEGO-Group | 2017-05-17 | Anonymous Employee | Former Employee | null | 1 | 1 | 1 | null | 5 | 4 | 1 | x | r | x | The LEGO Group is not anymore the greatest place to work | - international environment
- great working environment
- up-to-date methodologies and great resources
- very flat hierachies
- trust based Company culture | - unfortunately, the LEGO Brand values are not anymore reflected in the daily business
- work - life - balance is only theory: more and more employees suffer from burnout and are asked to leave the company
- very agressive top-down culture with high pressure |
the-LEGO-Group | 2017-05-17 | Brick Specialist | Current Employee, more than 1 year | null | 5 | 5 | 5 | null | 5 | 4 | 5 | v | v | v | Great company to work for | Flexible hours, understanding management, great team, positive work environment, sweet perks | Hours depend on sales/business needs, so sometimes work hours are sparse and inconsistent (10 hours one weeks, 25 another). Pay is decent and higher than other starting retail jobs with similar skill requirements. |
the-LEGO-Group | 2017-05-18 | Anonymous Employee | Former Employee | null | 3 | 5 | 5 | null | 3 | 5 | 3 | v | o | v | Brick Specialist | It was a fun job. You really get to meet a lot of interesting costumers. Its an upbeat job and you just get to play with legos when its slow in the store | That yellow brick apron. You'll meet a lot of parents who buy crazy amount of toys for their kids and its disturbing at times on how much the spend. You have to recite these 5 steps when talking to a customer and it feels so scripted. It doesnt feel natural. Not only that, they send an "undercover" customer so that they can grade you to see if your the robot your supposed to be. |
the-LEGO-Group | 2017-05-18 | Brick Specialist | Current Employee, more than 3 years | New York, NY | 4 | 3 | 4 | null | 2 | 3 | 2 | x | r | x | It's Alright, Could Be Better | - Flexible Hours
- Friendly Team to Work With
- High Energy Environment | - Very Routine
- Corporate will make dumb decisions that affect guest services negatively
- Sometimes shoppers will just do really questionable things
- Low Pay that can easily be beat by comparable companies especially when I've been working for LEGO here for 4 years, I've only seen a pay increase of 60 cents overall. So don't consider this a job you can want to keep over a long period of time, this is more so better for people working seasonal.
-LEGO right now is doing some penny pinching practices they haven't done in the past, something that has left a sour taste in the staff's mouths. They continue to make mistakes in terms of product projections for launch dates in quantity of sets then complain why sales are low. Time and time again we have also seen cases of LEGO practicing Cost over Quality, and this is true for a large number of things when it comes to changing the finish on product decals, reducing the amount of adhesive on products to cut down, or even sending strongly worded emails when a store buys , what corporate perceives as unnecessary, such as sanitation wipes and daily consumables to keep the store at a healthy operating level. But this penny pinching is seen only at the retail level, when it comes to any other sector with in LEGO, all the bells and whistles are expensed without a second thought. LEGO also likes to limit employees so that they don't meet the state laws threshold in which they would have to start paying for an employees medical benefits, something I know people would greatly enjoy. This is unfortunate because I've seen people who really do enjoy working here and are excellent at their work get shortlisted for hours because of that one fact. Its not like LEGO is hurting for cash either in all this, they just posted their highest sales ever in a trend of 11 years of consistent growth.
-LEGO also practices extreme nepotism where I've seen qualified people get passed up for positions so that family members at corporate can work together, and their justification is that "it promotes employee morale".
- All in all this job is greatly if you aren't expecting anything from it, and you're some college kid working in between off periods from class. Anyone else, don't expect to go anywhere. |
the-LEGO-Group | 2017-05-29 | Part Time Supervisor | Former Employee, more than 8 years | Sacramento, CA | 3 | 3 | 3 | null | 1 | 3 | 1 | x | x | x | Supervior | Great to work with kids. | No room for moving up within the company. |
the-LEGO-Group | 2017-05-29 | Store Manager | Current Employee, more than 5 years | null | 4 | 4 | 5 | null | 3 | 4 | 4 | v | v | r | Fun & fulfilling | They prioritize fun & encourage taking care of the planet. Great group of people to work with. | It's hard to promote from within if you won't relocate, but no relocation assistance. |
the-LEGO-Group | 2017-05-31 | Software Engineer | Former Employee, more than 5 years | Billund | 2 | 2 | 3 | null | 1 | 5 | 2 | x | r | r | Mediocre, slow, uninspiring | - good benefits
- nice work environment
- flexible hours
- friendly atmosphere | - standard and often uncompetitive wages
- professional and wage growth is difficult to achieve
- difficult to get recognized for individual achievements
- impossible to apply creative and unconventional thinking (i.e. Law of Jante)
- no personal skill development in terms of external training, certification, etc.
- too much bureaucracy and infighting between the departments (Corp. IT, HR, DevOps)
- working overtime is more common than exceptional (can be 150-200% of standard working hours)
- management is inflexible, mediocre and often unskillful in their area
- lack of responsibility and ownership
- too many unproductive meetings
- the company environment accepts only Danish-minded people
- can get very boring after a couple of years
- the HQ is located in Billund in the middle of Denmark (rural area, no railroad) |
the-LEGO-Group | 2017-06-04 | Senior Manager | Former Employee, more than 5 years | Enfield, CT | 4 | 4 | 5 | null | 4 | 5 | 4 | v | v | v | Great company. Proud to have worked there. | CEO, values, co-workers, AMAZING benefits | very political, glass ceiling (in some departments), US location |
the-LEGO-Group | 2017-06-19 | Anonymous Employee | Current Employee | null | 3 | 4 | 2 | null | 2 | 3 | 4 | x | o | r | Great with occasional horror | A family owned company with friendly intelligent people | Stories of people sacked for no real reason. Poor support from management. |
the-LEGO-Group | 2017-06-21 | Customer Service Advisor | Former Employee, more than 3 years | Slough, Berkshire, South East England, England, England | 1 | 3 | 1 | null | 1 | 3 | 1 | x | r | r | Customer Service Advisor Slough | Free tea, coffee and cereals. Sorry, can't think of any other Pros. Only free tea, free coffee and free cereals! | Bad Management, very rude and fake teamleaders, no fairness, no understanding, uneducated and unknowledgeable teamleaders, no recognition for your hardwork, poor Communication, I saw every month advisor leaving this Company because of all the negative things going on there! |
the-LEGO-Group | 2017-06-27 | Anonymous Employee | Current Employee | null | 5 | 2 | 5 | null | 4 | 3 | 2 | v | v | x | Only the Best | - the product itself
- caring people
- flexible working hours | - global non-stop working hours
- email and meetings consume whole working days for senior people..
- high stress and lack of work life balance even here |
the-LEGO-Group | 2017-07-10 | Retail Merchandiser | Current Employee, more than 3 years | null | 5 | 5 | 5 | null | 2 | 2 | 5 | v | v | v | Retail Merchandiser | Wonderful company to work for. They truly value their employees and promote a work/life balance. Great benefits for part time workers. The company ensures that EVERY employee receives a bonus at every level if their goals are reached. | No full time work available as a merchandiser. Very limited full time positions outside of corporate which makes it difficult to advance. |
the-LEGO-Group | 2017-07-11 | Anonymous Employee | Current Employee | null | 4 | 4 | 5 | null | 3 | 3 | 3 | v | v | r | Manager | Great work life balance and friendly colleagues | Decision making process can be improved and lack of structure could be a problem for some employees |
the-LEGO-Group | 2017-07-11 | Sales Associate | Former Employee, more than 1 year | Chicago, IL | 5 | 5 | 5 | null | 5 | 5 | 5 | v | v | v | Store employee | Great people, awesome discount, and potential for bonuses. | Customers that expected more than we can give them. |
the-LEGO-Group | 2017-07-16 | Store Associate | Former Employee, more than 1 year | London, England, England | 1 | 1 | 3 | null | 1 | 2 | 1 | x | r | x | If you like psychopathic managers... | - The products are great
- There is a great ethos behind the company... just awful execution.
- Decent benefits, especially for under 18s. Beyond that, you're just about keeping your head above water. | - TERRIBLE management in the UK. Having met all of the London regional management, I can confirm that they are legitimately all power-hungry, sadistic psychos.
- Ignorant HR. Be it because they are genuinely under the impression that everything is hunky-dory, or be it because they are deliberately enabling the poor treatment of staff, there MUST be reform.
- Stubborn system. Everyone has to do everything, and if you can't do one thing you're made to feel like a complete deadweight. This includes heavy lifting, display changes (where you're there till 10PM), DIY, Customer service, cleaning, leading and standing up with no room for breaks for 8 hours, which leads me on to...
- Conniving scheduling. Managers putting people they like in good places, those they don't on awful jobs, even when those people are some of the best on the team. I witnessed some of the most incredible LEGO representatives ground into a shell of their former selves by management. Sickening. Furthermore, they'll make your shifts just shy of statutory break rulings to save money, which is all well and good until you're running an event day and people are almost crying from the sheer stress and pressure. Further leading on to...
- Leicester Square. The worst thing to ever happen to London LEGO employees. I never received my compensation, never was thanked, and my whole finances and work hours were ruined by the constant training of LSQ employees. You should NEVER put other employees at peril for the sake of the companies PR. Honestly, the most disgusting thing I witnessed. |
the-LEGO-Group | 2017-07-20 | Supervisor | Former Employee, more than 1 year | London, England, England | 5 | 4 | 5 | null | 5 | 4 | 5 | v | v | v | Great working and life experience! | - Great company ethic. Starting from day one you will learn the LEGO values and you will be asked to understand and embody them. They are life values and they will become part of you and help in your daily work and life. Your managers will provide you with the tools and training necessary to succeed and become an excellent brand ambassador inspiring the kids and people you will be interacting with.
- Great opportunity to grow. If you are a shy person, you will gain more confidence through the interaction with customers and kids. You will be asked to do different kind of tasks giving you the chance to reinforce your skills and learn new ones. Your managers will guide and help you to be the best version of yourself by encouraging you to do better, coaching you to refine your skills and reward your success. If you exceed your performance, the management will encourage your progression in the company. I was hired as a Seasonal Sale Associate with no previous experience in Retail, rewarded as Employee of the Quarter after 3 months and promoted as a Supervisor after 7 months.
- Fun environment. A supportive team and a fun atmosphere will make you feel like home. A lot of customers will feel the same and come to visit the store just to say hi to you. All the stores work together helping each others and being in London you will have the chance to meet and work with other people from other London stores, other departments (like the HUB, customer service, marketing and so on) and other countries as well, sharing knowledge and learning from each others. I was involved in the setting, training and opening of Leicester Square Store and I found it rewarding. It gave me the opportunity of feeling a true LEGO ambassador and a part of this big family. Going to work was different and fun everyday. | There are no Brand Retail Store in some European countries like Italy, Portugal or Spain. I had to move back to my home country and I would have loved to relocate here for a part time job. Hopefully this will change soon!
If you are looking for a job just to make money, this is not the place for you. You will be trained and therefore asked to give an excellent customer service to people and embody the brand values and this is might be too much for people who are not willing to put effort in what they do or go the extra mile. |
the-LEGO-Group | 2017-07-27 | Anonymous Employee | Current Employee | null | 4 | 5 | 5 | null | 4 | 3 | 2 | x | v | x | Great Company | Great History, Great Brand, Great Products. Former CEO was a visionary. | New management team still finding their footing. |
the-LEGO-Group | 2017-07-30 | Sales Assistant | Former Employee, more than 1 year | Manchester, England, England | 4 | 4 | 4 | null | 3 | 4 | 5 | v | r | r | Great Company And Staff | Great staff and management team.
Good staff incentives. | Store can be busy especially over the Christmas period.
Some roles can be boring such as greeting. |
the-LEGO-Group | 2017-07-31 | Current Employee | null | 5 | 5 | 5 | null | 5 | 5 | 3 | v | r | v | Sr project manager | Good culture, interesting people, quite friendly environment | too slow , the process is too complicated to move things forward |
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the-LEGO-Group | 2017-08-15 | Human Resources Manager | Current Employee, more than 1 year | null | 5 | 5 | 5 | null | 5 | 4 | 5 | v | v | v | HR Manager | Amazing work culture
Very noble industry
Great work-life balance
Very open, leaders are very close to the people | People who are more tough-oriented, business first, etc. , could clash with the uber-nice culture. (Sometimes over sensitive) |
the-LEGO-Group | 2017-08-15 | Software Engineer | Current Employee, more than 1 year | Billund | 3 | 5 | 2 | null | 3 | 3 | 1 | v | x | r | Good environment - too much politics | Friendly environment
Potential to grow
Learn how big organizations work with its pros and cons | too much politics
Slow to change to the 21st century
No accountability whatsoever |
the-LEGO-Group | 2017-08-19 | Brick Specialist | Former Employee, more than 1 year | New York, NY | 3 | 3 | 2 | null | 3 | 3 | 2 | v | r | v | lego specialist | - great working environment
-offers employee discounts on items
-friendly co-workers
- busy environment
-flexible hours | -standing at all times
-staying late after closing for restocking |
the-LEGO-Group | 2017-08-25 | Specialist | Current Employee, more than 3 years | Billund | 5 | 4 | 4 | null | 3 | 3 | 4 | v | v | v | Great company to work for. | Management trying their best , flexible hours, great working environment, Powerful Brand in the world. Fantastic company culture, that prioritizes and values its employees. Nice benefits --- | Location, salary, nothing else come in mind. |
the-LEGO-Group | 2017-08-27 | Industrial Engineer | Former Employee, more than 1 year | Jiaxing | 5 | 4 | 5 | null | 4 | 4 | 4 | v | v | v | Industrial engineer | Friendly company culture, transparent career path | generally, LEGO is a very good company |
the-LEGO-Group | 2017-09-07 | Creative Director | Current Employee, more than 10 years | Enfield, CT | 4 | 4 | 4 | null | 3 | 3 | 3 | v | v | r | Creative Director | They are a privately held mission based company to inspire and develop the builders of tomorrow. | Can be slow to adapt to change. |
the-LEGO-Group | 2017-09-14 | Anonymous Employee | Current Employee, more than 1 year | Billund | 4 | 5 | 5 | null | 3 | 2 | 2 | v | v | r | LEGO life | International environment; No dress code; Flexible time schedule; Relocation Help; Low price and good food at the cantine; Products discount; | Denmark weather; Rain; Snow; No Summer; Very complex organisation; Very old employees; Danish language is too difficult to learn even with some years of practice . |
the-LEGO-Group | 2017-09-16 | Kam | Current Employee, more than 3 years | Warsaw | 4 | 4 | 5 | null | 3 | 4 | 4 | v | v | r | Great place to work | awesome people and awesome product, small company with family atmosphere | flat organisation -> promotions are very rare and you have to work min 2-3 yrs to be promoted.. |
the-LEGO-Group | 2017-09-17 | Anonymous Employee | Current Employee | null | 3 | 3 | 5 | null | 3 | 4 | 3 | v | v | r | Market Specialist | A caring company with nice history and values. | Unfortunately constantly changing the business' direction. |
the-LEGO-Group | 2017-09-21 | Anonymous Employee | Former Employee | null | 4 | null | null | null | null | null | null | v | v | r | Good job | Great family environment, understanding and flexible management | Not enough hours, not much room for growth |
the-LEGO-Group | 2017-09-25 | Anonymous Employee | Former Employee, more than 3 years | null | 2 | 4 | 5 | null | 2 | 2 | 1 | v | r | v | Could be better | - Great flexibility in schedules
- Good people and co workers
- Good benefits in general
- Great Values
- Great brand | - Upper management takes decisions with no consultation from the employees and if it doesnt work they sell it like "the company is open to see whats the best for it", but that philosophy doesnt apply to employees.
- No training
- Some manager are not empowered by upper management
- Decision making is slow, burocratic and they cant find the formula to improve it.
- Lack of communication within the company and it always feels there is a hidden agenda.
- Collaboration is more praised than results even if there is no accomplishment
- Recognition is low and with no real impact
- Benefits are low compared to competitors
- Very stressful environment
- The organization has too many people involved in the decision making and in the daily tasks, so changes are extremly slow.
- Extrovert personalities will have a very marked advantage |
the-LEGO-Group | 2017-10-03 | Anonymous Employee | Current Employee, more than 10 years | Enfield, CT | 4 | 3 | 4 | null | 1 | 4 | 2 | v | v | r | Sr manager | Great product. Good benefits. | Going through rightsizing. Difficult time to be employed there |
the-LEGO-Group | 2017-10-07 | Sales Assistant | Former Employee, less than 1 year | null | 1 | 1 | 4 | null | 1 | 3 | 1 | x | r | x | Terrible Managers | Pay is decent.
Good retail expierience.
Friendly fellow collegues.
Good retail expierience. | If you're a general store employee you better be aware of how expendable you are.
Never given praise or encouragement just disciplined if you don't meet targets, or smile, or breathe the right way.
Never worked somewhere where the managers gossip so much about their own staff.
Management are unprofessional in everyway.
Was there around 6 months.
Almost all (roughly) 20 staff members left within a year of me working there.
This says it all. |
the-LEGO-Group | 2017-10-09 | Anonymous Employee | Former Employee | null | 5 | null | null | null | null | null | null | o | o | o | Worked As Brick Specialist | Warm community, a good place to work | Can be strict sometimes on schedule |
the-LEGO-Group | 2017-10-09 | Project Manager | Current Employee, more than 3 years | Nyíregyháza | 5 | 5 | 5 | null | 5 | 3 | 2 | v | v | v | The Best employer in this region with the best work life balance | Commitment towards employee is very high
Work culture is good
Even at high pressure of work you are given that extra time to relax and take-off time | Local organizational influence is high |
the-LEGO-Group | 2017-10-11 | Brick Specialist | Former Employee, more than 1 year | Lynnwood, WA | 4 | 4 | 5 | null | 2 | 1 | 5 | v | o | o | Retail woes, wonderful company | Great coworkers, exceptional management, enthusiastic training and development, new LEGO sets rolling in all the time, happy kids and happy parents, creative opportunities, building display LEGO sets, massive discount on personal purchases. | LOUD, terrible technical support, the common woes of retail sales (occasional irate customers, shoplifting, poor wages), limited available hours, unpleasant lighting inducing headaches (typical mall problems), traffic. |
the-LEGO-Group | 2017-10-11 | Manager | Current Employee, more than 5 years | Nyíregyháza | 4 | 4 | 5 | null | 2 | 3 | 1 | v | v | r | LEGO | Good benefits and good workplace. | Frustrating top management, slow processes and management decisions |
the-LEGO-Group | 2017-10-12 | Model Builder | Current Employee, more than 1 year | Enfield, CT | 4 | 5 | 4 | null | 3 | 4 | 1 | v | r | x | Getting paid to play | Great discounts and benefits packages | Leadership makes most decisions behind closed doors. |
the-LEGO-Group | 2017-10-16 | Anonymous Employee | Current Employee | null | 3 | 4 | 3 | null | 3 | 3 | 3 | v | v | r | Corporate | Flexible work schedule, good benefits | Very complex organization, hard to navigate if you are new to TLG. |
the-LEGO-Group | 2017-10-21 | Brick Specialist | Former Employee, more than 1 year | Lake Buena Vista, FL | 3 | null | null | null | null | null | null | o | o | o | Standard sales associate job | Get discounts on any set, depending on how long you worked there. | Small store, but very busy so it gets crazy and hot in the afternoon. |
the-LEGO-Group | 2017-10-23 | Anonymous Employee | Current Employee, more than 5 years | null | 5 | 5 | 5 | null | 4 | 5 | 4 | v | v | r | Retail eCommerce Manager | Amazing product and brand. The company is legitimately commited to its mission of 'inspiring and developing the children of tomorrow'. | As is the same with many larger organisations, LEGO employees have had to deal with a lot of uncertainty in the last few years due to corporate restructuring. |
the-LEGO-Group | 2017-10-25 | Retail Store Manager | Former Employee, more than 5 years | null | 4 | 3 | 4 | null | 3 | 5 | 3 | v | r | x | Positive Overall | Superb health benefits. Excellent employee incentives, gifts, benefits. | Constant restructuring leading to lack of job security. No advisory when it comes to performance errors which can lead to immediate termination. |
the-LEGO-Group | 2017-10-27 | Anonymous Employee | Current Employee | null | 5 | 4 | 5 | null | 5 | 4 | 4 | v | v | r | Great Company to Work For | Fantastic people to work with
Amazing brand & work culture, good job satisfaction | Certain things can be slowed down by corporate processes, they are striving to rectify this |
the-LEGO-Group | 2017-10-30 | Former Employee, less than 1 year | null | 5 | 5 | 5 | null | 4 | 4 | 4 | o | o | o | Extremely rewarding and fun place to work | The LEGO Company is an outstanding place to work. There are always fun events happening at the LEGO Stores, which are fun for the kids and the employees. You get to work with people of all ages who love LEGO toys, customers and employees alike. The management staff is outstanding and the company really cares for its employees. | Micro-managing merchandisers, Lego does not value experience |
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the-LEGO-Group | 2017-10-31 | Anonymous Employee | Former Employee | null | 1 | null | null | null | 1 | null | null | x | r | o | Terrible leadership | The product is obviously great. | Senior management are terrible
Very boring place to work - no social aspect. |
the-LEGO-Group | 2017-11-04 | Manager | Current Employee, more than 10 years | Enfield, CT | 3 | 4 | 3 | null | 1 | 3 | 3 | x | v | x | Right sizing and restructuring | -Passionate employees
-“cool factor” when you tell people you work for LEGO!
-Flexibility
-Community outreach and lots of volunteer opportunities
-401k match and healthcare benefits
-Fringe benefits (free coffee, snacks and company store)
-beautiful campus
-small, but nice gym & free fitness classes
-subsidized Lego daycare
-international travel opportunities (depending on your role) | -No formal training program or talent pipeline (unless you’re upper management), which can limit advancement opportunities. You will see a lot of people in the same role for an abnormal period of time.
-The company just went through a restructuring exercise to flatten the organization (which led to a lot of demotions), so career growth will continue to be limited.
-culture resembles a high school (cool kids vs the nerds and outcasts)
-executive leadership tends to be arrogant and didn’t recognize that double digit growth was not feasible long term, thus went on a rampant hiring spree only to layoff a ton of employees this past month.
-most “strategic” decisions tend to be knee jerk/reactive vs. pro active
Overall, now is not the time to join the company (not that they are hiring). The morale has hit rock bottom and the company just went through a major shake up. Give them a few years to turn things around and accept flat to modest growth. They will come back if they reset their expectations and strategy. The company has a lot of potential, they just need to get on the right side of things. |
the-LEGO-Group | 2017-11-08 | IT Supporter | Current Employee, more than 3 years | null | 4 | 4 | 5 | null | 3 | 5 | 3 | v | r | v | IT Supporter | -Friendly colleagues and management, good salary, modern and clean environment.
-Good place to start an IT career. | Not so many opportunities to develop in IT area. |
the-LEGO-Group | 2017-11-09 | Group Manager | Current Employee, more than 1 year | London, England, England | 4 | 5 | 4 | null | 3 | 3 | 3 | v | v | x | Comfortable but old fashioned | Awesome office, good perks, great work life balance. | The business is very set in its ways and disappointingly unconcerned with diversity. |
the-LEGO-Group | 2017-11-10 | Anonymous Employee | Current Employee, less than 1 year | Ciénega de Flores | 4 | 5 | 4 | null | 2 | 5 | 2 | v | v | x | everything is awesome | Work-life balance
Fringe benefits (free coffee, snacks and company store)
international travel opportunities (depending on your role) | No formal training program or talent pipeline (unless you’re upper management), which can limit advancement opportunities. You will see a lot of people in the same role for an abnormal period of time.
Leadership makes most decisions behind closed doors.
Very complex organization, hard to navigate if you are new to TLG.
Lack of communication within the company |
the-LEGO-Group | 2017-11-10 | Anonymous Employee | Current Employee, more than 1 year | null | 4 | 4 | 5 | null | 3 | 4 | 3 | v | r | r | LEGO | Amazing brand with a strong reputation in the world | Conventional way of doing business that needs to develop |
the-LEGO-Group | 2017-11-11 | Operations | Former Employee, more than 5 years | null | 2 | 3 | 4 | null | 1 | 2 | 1 | x | r | x | Not a great place to work now due to global reorganisation and downsizing | Great product and clear company values to identify with | - Employees are not promoted based on performance
- global reorganisation and employee downsizing causing serious drop in atmosphere, company dynamics and trust level
- over the years, noticeable number of employees having to take stress leave
- customer-centric; missing clear program for employee experience, management is relying on employee´s natural motivation from identification with the product
- company is not able to uplift many of their processes to a professional level even after many years, due to constant management and organizational changes and false prioritization |
the-LEGO-Group | 2017-11-13 | Former Employee | null | 5 | null | null | null | null | null | null | o | o | o | . . . . . | Excellent collegues and work culture | Difficult to progress career wise |
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the-LEGO-Group | 2017-11-13 | Junior Business Analyst | Current Employee, more than 1 year | Prague | 4 | 5 | 5 | null | 4 | 4 | 3 | v | v | r | Great place after some experience elsewhere | great work-life balance
very friendly culture
exceptional brand | slower career progression
behind peers in IT systems and capabilities makes work difficult |
the-LEGO-Group | 2017-11-19 | Anonymous Employee | Former Employee, more than 3 years | null | 3 | 4 | 1 | null | 1 | 3 | 2 | v | v | x | Good for a short time | The people I worked with are great but my department
Good discounts and perks with there rewards program
Family own company
Fun product | No progression- they prefer to hire from the outside instead of promoting the right people from within
No networking with other departments
There is a lot of “us and them” in the whole
No company training and development programs
Favourism
The company was growing so fast and now you only a number
Management is a bit arrogant and rested on the success of the past and didn’t feel like the need to work and improve |
the-LEGO-Group | 2017-11-19 | Sales Associate | Former Employee, more than 1 year | London, England, England | 1 | 1 | 2 | null | 1 | 4 | null | x | r | x | Don't listen to the 20th July review. The reality for at least 1 London store for 95% of us follows. | The product is fab so it's really easy to be enthusiastic about what you're selling. The job itself can be a lot more fun than most retail jobs. Management has an eye for interesting and fun people (who they suck out dry of life but later in cons) so the social element can be quite good. | Where to even start? The main con is the management and everything they do really. They use low hour contracts to destabilise and punish people and manipulate behaviour. Not for justifiable reasons, reasons like you said their workshops are boring and you get nothing out of them. If you want people to be stimulated by the workshops and meetings you deliver, improve your material. Many people are not zombies.
Management pick like 4 people they really like because they kiss their behind and clearly sugarcoat how awful and useless they are at their jobs. The rest of you who can't pretend are doomed. Double standards are the only dependable standard for these people.
One of the most insulting things is management pretend how important they are, or forget how small their stores are or that it definitely is mostly just a job, especially that people do part time. We go home and carry on with our lives, and go be human elsewhere. Not allowed at Lego Retail. Instead of being honest that you're probably pursuing something else, but can lend your skills and develop some new ones at a job you mostly have to make money, they want you to act like they cure cancer and are at the forefront of world politics. You are just lucky to be in their presence.
I could write a book for this section, but don't trust the positive review. You may be of the 5 people lucky enough to be treated like a human with skills and talents like that person. If you're not willing to pretend that Lego Retail is not the be all end all of life, good luck. Also to management who will read this, pretending like corporate are "jealous" of retail is a JOKE. Someone working for core Lego group would never swap places with a retail job in a million years. (yep, they actually try to sell this to you - that someone with job stability and better benefits would rather be you haha) |
the-LEGO-Group | 2017-11-19 | Sales Associate | Former Employee, more than 1 year | London, England, England | 2 | null | null | null | null | null | null | x | v | x | Great in theory, appalling in practise... | This could be the perfect part-time retail job if everything worked better - it's lively and fun, the products are great and the customers are mostly nice and interesting. Generally, the other sales associates were absolutely lovely too, and I've made some really good friends through working here.
The company values are good in theory, but not in practise. It has potential to be a really enjoyable role, but unfortunately this isn't the case at the store I worked for. | The way the staff are managed and treated is absolutely awful. This is not just towards myself (I feel as if I got off quite lightly...), but seeing my friends and colleagues being blatantly discriminated against for no apparent reason made me feel uncomfortable working there. Different people were allowed different things, with the managers having their obvious 'favourites' who got the best jobs, whilst others would be landed with the difficult shifts and tasks.
The general way in which things worked here made it difficult to stand unless you know ABSOLUTELY EVERYTHING about every product and were hyper-passionate about working at the store despite only being paid the same as any other retail job. The management put way too much pressure on the staff and this results in a stupidly high amount of people leaving. |
the-LEGO-Group | 2017-11-23 | Current Employee | San Mateo, CA | 3 | 4 | 4 | null | 1 | 2 | 2 | x | r | v | Great team, cooperate inconsistent | People you work with are great.
Great product
great discount
flexible hours
Not high pressure
Very up beat in the store level | District Management and higher tell one story and do another. Inconsistent message
Lack of opportunity when it comes to promotion
They almost always higher managers from the outside |
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the-LEGO-Group | 2017-11-23 | Senior Manager | Current Employee, more than 5 years | Billund | 4 | 5 | 5 | null | 3 | 4 | 2 | v | r | v | Great place to work but very slow decision making | Work life balance
Toys with social responsibility
Global challenges
Multi cultural environment
Very clear strategy gives a clear direction on where to go | Slow decision making
Very difficult to progress from specialist to people manager, even as top performer. I have been ranked as one performing much higher than my level for 2-3 years now and starting to not feel appreciated/challenged |
the-LEGO-Group | 2017-11-27 | Anonymous Employee | Former Employee | null | 4 | null | null | null | null | null | null | o | o | o | Assistant Manager | Great company that cares about it's employees, and sells a quality product. | If you work in any of the retail stores, there's a lot of competition to move up to being a store manager. Lots of politics involved |
the-LEGO-Group | 2017-11-27 | Human Resources | Current Employee, more than 1 year | Kladno, Central Bohemian, Central Bohemian | 4 | 4 | 4 | null | 4 | 2 | 3 | v | v | r | Happy but underpaid | Informal culture
Employees are humans
Freedom to express
Flexibility | Slow decisions making
Not paying in some functions as per market and responsibilities
Currently no clear vision after the rightsizing excercise of 2017 |
the-LEGO-Group | 2017-12-02 | Anonymous Employee | Former Employee | null | 4 | null | null | null | null | null | null | v | o | o | Good company to work for | Looked after the staff well | Sometimes inflexible shift patterns around school |
the-LEGO-Group | 2017-12-05 | Facilities PMO Administrative | Former Employee, more than 1 year | Monterrey, Nuevo León, Nuevo León | 3 | 5 | 4 | null | 3 | 5 | 3 | v | v | o | Great work culture | Great benefits & facilities. They definitely have the best for their people
Awesome quality product, amazing production system
Innovative
Inclusive company
Gender equality
Flex time
Coherence with their framework
Standardized policies and procedures | Inconsistency when assigning new jobs positions
Lots of bullies and no one taking actions.
Local holidays may vary |
the-LEGO-Group | 2017-12-05 | Temporary Clerk | Former Employee, less than 1 year | Shenzhen, Guangdong, Guangdong | 4 | 4 | 5 | null | 3 | 3 | 4 | v | v | r | Temporary Clerk | Work-life balance, company party time, birthday cake | Limited technology improvement, other teams did not collaborate well |
the-LEGO-Group | 2017-12-07 | Director | Former Employee, more than 3 years | London, England, England | 3 | 2 | 4 | null | 2 | 4 | 1 | x | r | x | Lots to work on | Fantastic product and brand that we all love | Not the most impressive leadership - particularly in Billlund. A cultural change is required to turn the company around. |
the-LEGO-Group | 2017-12-15 | LEGO Educton | Former Employee, less than 1 year | Boston, MA | 3 | 3 | 2 | null | 2 | 4 | 2 | x | r | r | LEGO Education Boston | Great benefits and a great work space - lots of LEGO in conference rooms and on employees' desks. | Remote locations have very little oversight or support. Culture and values varies by location. Boston office has no employees over the age of 50. There used to be, but they were all let go by one method or another. |
the-LEGO-Group | 2017-12-20 | Anonymous Employee | Former Employee | null | 4 | 5 | 5 | null | 4 | 5 | 3 | v | v | x | Great values and product | Great culture, Lovely offices and people | Poor digital transformation and overlap |
the-LEGO-Group | 2017-12-22 | Anonymous Employee | Former Employee, more than 8 years | Enfield, CT | 3 | 4 | 3 | null | 2 | 4 | 2 | v | r | x | Director | Mission driven, privately held company who's mission is to inspire and develop the builders of tomorrow. | Recent layoffs were random at best which leaves one to wonder what the reward is for good performance. |
the-LEGO-Group | 2017-12-27 | Brick Specialist | Former Employee, more than 1 year | Miami, FL | 4 | 4 | 5 | null | 3 | 3 | 5 | o | o | o | Part Time Brick Specialist | The Lego Store is a fun and upbeat place to work, you definitely have to like kids. I had a great supervisor. Overall, it is a great place to work if you are energetic, enthusiastic, and like kids. | You're standing your entire shift |
the-LEGO-Group | 2017-12-29 | Anonymous Employee | Former Employee, more than 3 years | null | 1 | 3 | 3 | null | 2 | 3 | 1 | x | r | x | Not as great as you’d think | Great product
Well respected company
Amazing discount
Focus is on customers
Some amazing people throughout the company
Some Great benefits | Poor leadership
Very little Communication
Mistakes are constantly made but never addressed.
Told that your opinion matters but most in leadership will get defensive and brush off any feedback.
You’ll have it held against you for speaking up.
Too political
Low pay and difficult to achieve annual bonus structure |
the-LEGO-Group | 2017-12-29 | Shift Supervisor | Former Employee, more than 1 year | null | 4 | 5 | 5 | null | 1 | 3 | 4 | o | o | o | Shift Supervisor | Fun environment to work in.
Pretty much everyone that works here is passionate about Lego.
Lego does give out free product to employees.
Store manager was great leader and wealth of knowledge for furthering career and being a professional. | Lack of ability to move up. With only one Lego store in my area, and the Store and assistant store managers rooted in the company and the city, if I wanted to advance I would have had to move to another city. |
the-LEGO-Group | 2018-01-02 | Anonymous Employee | Former Employee | null | 3 | null | null | null | null | null | null | o | o | o | Sales associate | fun place to work with people | very busy at times and high energy |
the-LEGO-Group | 2018-01-04 | Anonymous Employee | Former Employee | null | 1 | 3 | 1 | null | 1 | 3 | 1 | x | x | x | Company not Headed in the Right Direction | Coworkers and generous employee discount. | Less and less support from corporate over time. Questionable ethical practices. Distant and non-caring district management. |
the-LEGO-Group | 2018-01-06 | Brick Specialist | Former Employee, more than 3 years | Detroit, MI | 5 | 5 | 5 | null | 3 | 5 | 5 | v | v | v | Retail sales-great management and company takes care of its employees. | Positive working environment
Team building
Company treats employees well
50% discount on items
+ exclusive Christmas sets given to only employees | Hourly salary is a bit low, but higher than minimum wage
Hard not to spend your money on Lego sets :) |
the-LEGO-Group | 2018-01-08 | Seasonal Sales Associate | Former Employee | Manchester, England, England | 5 | 5 | 5 | null | 4 | 5 | 5 | v | r | v | Very welcoming | Great staff and team with a fun product and great ways to engage with the children that come into store | Small children everywhere, all the time which can be great but also quite irritating when you have a lot to do |
the-LEGO-Group | 2018-01-11 | Key Account Manager | Current Employee, more than 10 years | Paris | 5 | 4 | 4 | null | 4 | 4 | 4 | v | v | r | key account manager | values, products, profits, smart people, strong culture | sometimes to much LEGO centric.. |
the-LEGO-Group | 2018-01-12 | Import Specialist | Former Employee, more than 5 years | Ciénega de Flores | 5 | 5 | 5 | null | 5 | 5 | 5 | v | v | v | Import Specialist | Excellent compensations and benefits, balance between personal and work life, career plan, english courses, relationships of very good partners and friends. | Too many protocols to follow and documentation, but you get used. |
the-LEGO-Group | 2018-01-17 | Analyst | Current Employee, less than 1 year | Enfield, CT | 3 | 3 | 4 | null | 3 | 4 | 2 | v | r | r | Analyst | Great corporate culture and benefits | Corporate Management hasn't made best choices in the past couple of years |
the-LEGO-Group | 2018-01-19 | Store Manager | Former Employee, more than 5 years | null | 1 | 4 | 5 | null | 3 | 5 | 1 | x | x | x | Great Product, Great Job, Terrible Corporate Management | Super fun retail environment. Positive attitudes and amazing customers (for the most part). Fairly easy for retail. Really good perks and benefits. Early on not focused on sales numbers as much as guest satisfaction, which was refreshing. But 2017 became a year of increased pressure to drive sales. | Terrible supply chain management. Never had enough of the most popular items that guests wanted. Corporate management is inconsistent at best, giving some employees warning after warning about bad behavior or mistakes, and firing others without cause. Executive leaders slow to react and often seem to be playing catch up, or make hard turns in the opposite direction when the slightest numbers are off. Lags far far behind in retail technology. I was told "we are not an IT company" when I asked why stores couldn't get basic functionalities most other retail chains have had for years. This is a bad mentality in this day and age. |
the-LEGO-Group | 2018-01-20 | IT Consultant | Current Employee, more than 1 year | Billund | 4 | 5 | 5 | null | 4 | 4 | 4 | v | v | r | Awesome culture and skilled workforce. | High level of focus on wellbeing of all employees.
Great place to begin your career.
Trust from management and flexible working hours. | Placement in DK. This causes many employees to commute each day. Lately, many have laid of which has caused some uncertainty in the company. |
the-LEGO-Group | 2018-01-25 | Senior Manager | Former Employee, more than 3 years | null | 1 | 3 | 2 | null | 1 | 4 | 2 | x | x | x | Company has lost its North. | Great set of company values... on paper, at least. | C-Suite has not been able to figure things out for the last 2 years.
When sales forecasts were too short, everyone aplauded. When sales forecasts were too big and things turned, everyone looked surprised. |
the-LEGO-Group | 2018-01-26 | Anonymous Employee | Former Employee, more than 3 years | Enfield, CT | 2 | 2 | 2 | null | 2 | 3 | 1 | x | x | x | Manager | Great co-workers, Lots of social activities, Exciting brand, Great Pay and Benefits | Company Sales have been down 3 years in a row. The leadership team is a revolving door. A once employee-friendly company has gone corporate and is currently a mess. Moral is at an all time low! |
the-LEGO-Group | 2018-01-28 | Anonymous Employee | Current Employee | null | 5 | 3 | 5 | null | 5 | 5 | 5 | v | v | v | Great Company | It a great place! Can only recommend it. I have wored there for 5 years now and would like to stay for another 20 :) | It placed in Billund its a rather long commut from Aarhus. The Salary is also great :) |
the-LEGO-Group | 2018-01-29 | Anonymous Employee | Former Employee | null | 3 | 2 | 4 | null | 3 | 3 | 3 | o | o | o | LEGO Group - Marketing | Great people, products and fun environment to work in | -Lack of work life balance - too many competing priorities
-Imbalance of workload and differing expectations between departments
-Lack of technical skills development compared to other companies |
the-LEGO-Group | 2018-01-30 | Anonymous Employee | Former Employee | null | 4 | 3 | 4 | null | 3 | 3 | 3 | v | v | v | Great Company | Phenomenal people to work with | Needs faster go to market |
the-LEGO-Group | 2018-01-30 | Brand Coordinator | Former Employee, more than 1 year | München, Bavaria, Bavaria | 4 | 4 | 4 | null | 4 | 4 | 4 | v | v | r | Great company with good benefits | Amazing brand and products
Nice people
Good benefits (salary, bonus, insurance...)
Possibility of professional development within the company
Positive mindset towards new ideas | Too many processes
Too much focus on visibility rather than on actual results
Lack of team spirit (depending on the team)
Focus more on problems than successes |
the-LEGO-Group | 2018-02-04 | Anonymous Employee | Former Employee, more than 5 years | Enfield, CT | 5 | 5 | 5 | null | 5 | 5 | 5 | v | v | o | Associate Manager - In-Store Marketing/Visual | Friendly work environment. Achievements were recognized and rewarded. Great work/life balance. Responsibilities were focused on my strengths. Opportunities to move to other departments when jobs were avaolable | Too liberal with working from home. |