tweet_id
float64
567,588,000B
570,311,000B
airline_sentiment
stringclasses
3 values
airline_sentiment_confidence
float64
0.34
1
negativereason
stringclasses
10 values
negativereason_confidence
float64
0
1
airline
stringclasses
6 values
name
stringlengths
2
19
retweet_count
int64
0
44
text
stringlengths
12
186
tweet_coord
stringlengths
10
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tweet_created
stringlengths
14
15
tweet_location
stringlengths
1
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user_timezone
stringlengths
3
27
568,209,000,000,000,000
neutral
1
null
null
Virgin America
nschneble
0
.@VirginAmerica If only you guys were starting those flights at the end of the month! Guess I’m still road tripping on Feb 27…
null
2/18/2015 16:42
null
Eastern Time (US & Canada)
568,205,000,000,000,000
positive
1
null
null
Virgin America
eganist
0
@VirginAmerica thanks for that. Been needing a way to make those Austin trips from DCA, and now you've come through!
null
2/18/2015 16:26
Washington D.C.
Eastern Time (US & Canada)
568,203,000,000,000,000
neutral
1
null
null
Virgin America
pointsguy
3
@VirginAmerica announced New Route to Austin w/fares from $39/way. http://t.co/gA8pbamu0C
null
2/18/2015 16:19
United States
Central Time (US & Canada)
568,200,000,000,000,000
neutral
0.3483
null
0
Virgin America
timlopez
0
@VirginAmerica Really? Sprint? I thought you guys were 'kewl'! 0_0
null
2/18/2015 16:05
Southern California
Pacific Time (US & Canada)
568,195,000,000,000,000
positive
1
null
null
Virgin America
mirandahaustin
0
@VirginAmerica this is too cool! Never been on ur planes but now I will!!
null
2/18/2015 15:48
Austin, TX
Central Time (US & Canada)
568,193,000,000,000,000
neutral
0.639
null
null
Virgin America
franks105
0
@VirginAmerica you should have 39 dollar LAX-Las fares!!!
null
2/18/2015 15:39
Hogwarts
Pacific Time (US & Canada)
568,190,000,000,000,000
positive
1
null
null
Virgin America
iamDavidAustin
0
@VirginAmerica great. Well deserved.
null
2/18/2015 15:25
null
Pacific Time (US & Canada)
568,175,000,000,000,000
negative
0.6727
Customer Service Issue
0.6727
Virgin America
mekirkpatrick
0
@VirginAmerica FYI the [email protected] email address you say to contact in password reset emails doesn't exist. Emails bounce.
null
2/18/2015 14:26
Long Beach, CA
Pacific Time (US & Canada)
568,166,000,000,000,000
negative
1
Customer Service Issue
1
Virgin America
jpf4986
0
@VirginAmerica Status match - 2 weeks have gone by and no news.Flt next week - hope flt will count towards requirement. Cust Svc no help!!!
null
2/18/2015 13:50
null
null
568,158,000,000,000,000
negative
0.6702
Customer Service Issue
0.6702
Virgin America
Pace6445
0
@VirginAmerica your website sucks donkey dicks. Just thought you should know. All best.
[40.63767372, -74.11075451]
2/18/2015 13:18
Staten Island, NY
null
568,150,000,000,000,000
neutral
0.6769
null
0
Virgin America
wmrrock
0
@VirginAmerica You should still develop an app - then you will be my favorite airline.
[0.0, 0.0]
2/18/2015 12:48
CT
Eastern Time (US & Canada)
568,149,000,000,000,000
negative
0.6876
Can't Tell
0.6876
Virgin America
HuntTreadwell
0
@VirginAmerica all crap channels which is why I pay to watch UK tv
null
2/18/2015 12:42
null
null
568,146,000,000,000,000
positive
1
null
null
Virgin America
wmrrock
0
@VirginAmerica got it. All set - Thanks!
[0.0, 0.0]
2/18/2015 12:32
CT
Eastern Time (US & Canada)
568,144,000,000,000,000
neutral
1
null
null
Virgin America
jsamaudio
0
@VirginAmerica no A's channel this year?
null
2/18/2015 12:25
St. Francis (Calif.)
Pacific Time (US & Canada)
568,143,000,000,000,000
neutral
1
null
null
Virgin America
wmrrock
0
@VirginAmerica Only thing I see on passbook is Virgin Mobile Mexico. How do I integrate?
[0.0, 0.0]
2/18/2015 12:18
CT
Eastern Time (US & Canada)
568,140,000,000,000,000
positive
1
null
null
Virgin America
JCervantezzz
0
@VirginAmerica Giants and Virgin America. A match made in heaven.
null
2/18/2015 12:08
California, San Francisco
Pacific Time (US & Canada)
568,140,000,000,000,000
positive
1
null
null
Virgin America
GabriellaDago
0
@VirginAmerica thank goodness!! Also, see you friday, nwk>sf.. BOOM!
null
2/18/2015 12:08
New York City
Eastern Time (US & Canada)
568,137,000,000,000,000
negative
1
Can't Tell
1
Virgin America
wmrrock
0
@VirginAmerica how come you don't have an iPhone app? Still using and making me waste paper.
[0.0, 0.0]
2/18/2015 11:56
CT
Eastern Time (US & Canada)
568,133,000,000,000,000
negative
1
Customer Service Issue
0.6989
Virgin America
matthew
0
@VirginAmerica Your back of seat entertainment system does not accept credit cards that have an apostrophe in the surname. #apostrophefail
null
2/18/2015 11:40
San Francisco, CA
Pacific Time (US & Canada)
568,132,000,000,000,000
negative
0.6901
longlines
0.3802
Virgin America
mrpresident1776
0
@VirginAmerica When will VX use all 6 LGA slots instead of 4 today? Adding AUS makes this less likely :(
null
2/18/2015 11:37
Washington, D.C.
null
568,123,000,000,000,000
neutral
0.6646
null
null
Virgin America
elimae724
0
@VirginAmerica is helping me step up my @Tinder game! #TinderTips #tinderchamp http://t.co/jBmVVha63A
null
2/18/2015 10:59
California Love #VFL
null
568,120,000,000,000,000
positive
1
null
null
Virgin America
ctpsts
0
@VirginAmerica I luv ur people and product! 1 thing is y do u charge for herbal tea but not black tea? I'm not a caffeine drinker
null
2/18/2015 10:49
null
null
568,119,000,000,000,000
positive
1
null
null
Virgin America
jhen_d
0
@VirginAmerica thank you! See y'all soon! I'm excited to see the expansion of destinations. Spread those wings!
null
2/18/2015 10:45
Austin, Texas
Mountain Time (US & Canada)
568,114,000,000,000,000
neutral
0.663
null
null
Virgin America
AUStinAirport
2
@VirginAmerica announces new nonstop connecting @AUStinAirport & @DallasLoveField, $39 intro: http://t.co/qXnOaQtYN8 http://t.co/JK7qmdfqgf
null
2/18/2015 10:25
Austin, TX
Mountain Time (US & Canada)
568,105,000,000,000,000
neutral
0.6895
null
null
Virgin America
reaganroy
1
@VirginAmerica adds Austin-Dallas Love Field route. http://t.co/XWJoL55FLH http://t.co/Y8AOrMfkaC
null
2/18/2015 9:47
null
Central Time (US & Canada)
568,104,000,000,000,000
negative
0.6651
Flight Booking Problems
0.3413
Virgin America
onewil
0
@VirginAmerica sad to learn you no longer fly SFO > PHL. Hope it returns!
[0.0, 0.0]
2/18/2015 9:46
San Francisco, CA
Pacific Time (US & Canada)
568,101,000,000,000,000
neutral
0.6559
null
0
Virgin America
PlantFoodDude
0
@VirginAmerica - can you tweet me the Cancelled Flight/chng fee for a flight? or can I rebook under one of your affiliates? If so, who are afiliates?
null
2/18/2015 9:35
NJ USA
Eastern Time (US & Canada)
568,100,000,000,000,000
positive
1
null
null
Virgin America
jtwiegele
0
@VirginAmerica has the most INCREDIBLE customer service I've ever experienced! So refreshing!
null
2/18/2015 9:30
San Francisco, CA
null
568,100,000,000,000,000
neutral
1
null
null
Virgin America
sporch62
0
@VirginAmerica Now, when will we see VirginAmerica come to Philadelphia (PHL).
null
2/18/2015 9:29
null
null
568,095,000,000,000,000
positive
0.6655
null
null
Virgin America
chrisdpatton
0
@VirginAmerica , am I dreaming? Did you really just open up a route between Dallas and Austin?! And does this mean Houston might be next?
null
2/18/2015 9:11
Annapolis, Maryland
null
568,094,000,000,000,000
positive
0.6522
null
null
Virgin America
stopasyougo
0
@VirginAmerica OMG FINALLY
null
2/18/2015 9:05
null
Central Time (US & Canada)
568,088,000,000,000,000
neutral
1
null
null
Virgin America
AlMehairiAUH
0
@VirginAmerica to start 5xweekly #A319 flights from to #Dallas @DallasLoveField #Austin on 28APR #avgeek
null
2/18/2015 8:43
Abu Dhabi
Abu Dhabi
568,086,000,000,000,000
neutral
0.6632
null
null
Virgin America
AwsmSpaceMonkey
0
@VirginAmerica Nice to see you expanding in Texas but don't forget about us here in #SanDiego. I would love to see more flights out of here!
null
2/18/2015 8:34
San Marcos, CA
Pacific Time (US & Canada)
568,083,000,000,000,000
negative
1
Bad Flight
0.3556
Virgin America
iamWalkerR
0
@VirginAmerica kinda sucked my earphone jack didn't work on my flight. They may want to look into that for future passengers
null
2/18/2015 8:22
New York, NY
Central Time (US & Canada)
568,079,000,000,000,000
negative
1
Bad Flight
0.6326
Virgin America
MarcoFlavioM
0
@VirginAmerica Very poor experience. First computer problem now seat malfunction. Stuck. Missing meeting in San Diego.
null
2/18/2015 8:07
USA
Pacific Time (US & Canada)
568,069,000,000,000,000
neutral
1
null
null
Virgin America
0504Traveller
0
@VirginAmerica to battle @SouthwestAir on @DallasLoveField-@AUStinAirport route http://t.co/6RLz0EBk2X via @usatoday
null
2/18/2015 7:24
null
Central Time (US & Canada)
568,068,000,000,000,000
positive
1
null
null
Virgin America
dreamerintexas
0
@VirginAmerica #thankyou the DAL-AUS route makes my day!!!!
null
2/18/2015 7:23
austin dallas chile london
Central Time (US & Canada)
568,064,000,000,000,000
positive
1
null
null
Virgin America
WilsonJoshuaLee
0
@virginamerica awesome deals DAL-AUS for only $39 each way! https://t.co/xCVQXYkg49
null
2/18/2015 7:06
Dallas, TX
Central Time (US & Canada)
568,062,000,000,000,000
neutral
1
null
null
Virgin America
sanjosedr
0
@VirginAmerica I miss the #nerdbird in San Jose
null
2/18/2015 6:58
San Jose, California
Arizona
568,059,000,000,000,000
positive
1
null
null
Virgin America
dsg0110
0
@VirginAmerica love it, taking @SouthwestAir on in their backyard! Consumers win when biz competes.
null
2/18/2015 6:47
San Diego, CA
Pacific Time (US & Canada)
568,059,000,000,000,000
positive
1
null
null
Virgin America
lakebrahlands
0
@VirginAmerica ​ is flying from Love to Austin now. That is most excellent news.
null
2/18/2015 6:45
Zip City aka Dallas, TX
Central Time (US & Canada)
568,055,000,000,000,000
neutral
0.6477
null
0
Virgin America
opteyemisg
0
@VirginAmerica can we make every VX plane with #nerdbird? Why should Austin be the only one getting nerd love?
null
2/18/2015 6:29
null
Central Time (US & Canada)
568,053,000,000,000,000
neutral
0.6202
null
0
Virgin America
steve97070
0
@VirginAmerica please add more frequency to PDX Portland
null
2/18/2015 6:23
null
null
568,051,000,000,000,000
positive
1
null
null
Virgin America
letherebeflight
0
@VirginAmerica Congrats VX on the new route! ✈️🎉
null
2/18/2015 6:13
null
null
568,017,000,000,000,000
negative
1
Cancelled Flight
1
Virgin America
NickyB617
0
@VirginAmerica I tried that. You offered to charge me an additional $1k for a new ticket or be stranded until Thurs. 1st time, last time.
null
2/18/2015 4:00
Boston, MA
Eastern Time (US & Canada)
568,012,000,000,000,000
neutral
1
null
null
Virgin America
gemmabow19
4
@VirginAmerica @AmericanAir can u help with flights to get a 2y old battling cancer who needs treatment in 🇺🇸 @FreyaBevan_Fund 💗 🎀 💗
null
2/18/2015 3:39
null
null
567,972,000,000,000,000
negative
1
Can't Tell
0.3373
Virgin America
total_janarchy
0
@VirginAmerica Never had a bad experience before, but this one took the cake. Now extortion for carry on items as well?
null
2/18/2015 1:02
null
Eastern Time (US & Canada)
567,972,000,000,000,000
negative
1
Damaged Luggage
0.3434
Virgin America
total_janarchy
0
@VirginAmerica Had to spend 5 hours worrying that items in carryon would be broken/stolen since I couldn't carry them on plane or lock bag.
null
2/18/2015 1:01
null
Eastern Time (US & Canada)
567,972,000,000,000,000
negative
1
Flight Attendant Complaints
0.6773
Virgin America
total_janarchy
0
@VirginAmerica All of group E was told there was no more room in the bins. when I got on the plane, was room for at least 4 bags in my row!
null
2/18/2015 1:00
null
Eastern Time (US & Canada)
567,972,000,000,000,000
negative
0.6703
Bad Flight
0.6703
Virgin America
total_janarchy
0
@VirginAmerica Thanks for making my flight from LAX to JFK a nightmare by forcing me to check my carry on bag at the gate. (1)
null
2/18/2015 0:59
null
Eastern Time (US & Canada)
567,946,000,000,000,000
negative
1
Customer Service Issue
0.6977
Virgin America
helenalor
0
@VirginAmerica I have lots of flights to book and your site it not working!!!! I've been on the phone waiting for over 10 minutes..........
[0.0, 0.0]
2/17/2015 23:18
San Francisco
Eastern Time (US & Canada)
567,909,000,000,000,000
positive
0.6431
null
null
Virgin America
HaraLillier
0
@VirginAmerica I am all about the in flight artisanal cheese and wine pairing.
null
2/17/2015 20:49
null
Atlantic Time (Canada)
567,899,000,000,000,000
neutral
1
null
null
Virgin America
helenhoppock
0
@VirginAmerica does Virgin America fly direct from Seattle to NYC or Boston?
null
2/17/2015 20:12
null
null
567,893,000,000,000,000
positive
0.6559
null
null
Virgin America
KallysAlbertSr
0
@VirginAmerica That's classy.
null
2/17/2015 19:47
USA
null
567,874,000,000,000,000
positive
0.6681
null
null
Virgin America
Price714
0
@VirginAmerica I'm sure a lot of your 747 and 777 JFK-LHR flights go a lot faster than 513mph with a strong tailwind.
null
2/17/2015 18:30
Hamilton, Ohio
Atlantic Time (Canada)
567,858,000,000,000,000
positive
0.7162
null
null
Virgin America
mctrees02
0
@VirginAmerica now it's just t-minus 32 minutes until my Elevate a Silver upgrade window opens . #FreeNeverSucks 😃👍
null
2/17/2015 17:29
Dallas, TX
Central Time (US & Canada)
567,855,000,000,000,000
neutral
0.6941
null
null
Virgin America
mctrees02
0
@VirginAmerica save some for 871 tomorrow AM!
null
2/17/2015 17:16
Dallas, TX
Central Time (US & Canada)
567,850,000,000,000,000
negative
1
Late Flight
1
Virgin America
lindsowesto
0
@VirginAmerica Why is it taking 12 years to fly home to Dallas? Get your shit together.
null
2/17/2015 16:54
Texas
Central America
567,849,000,000,000,000
neutral
0.6705
null
null
Virgin America
TheAdamRizz
0
@VirginAmerica @JezzieGoldz club Virgin is bumping in New York http://t.co/HaQc7GDg7c
null
2/17/2015 16:52
Dallas, Texas
Pacific Time (US & Canada)
567,847,000,000,000,000
positive
0.6733
null
null
Virgin America
TheAdamRizz
0
@VirginAmerica @JezzieGoldz would have been a rough trip but LUCKILY we were on a #virginamerica flight. #weather
null
2/17/2015 16:44
Dallas, Texas
Pacific Time (US & Canada)
567,846,000,000,000,000
neutral
0.6601
null
null
Virgin America
josiebarosie
0
@VirginAmerica is that #thestarter??😁
null
2/17/2015 16:39
Cork.Ireland
null
567,845,000,000,000,000
neutral
0.6198
null
null
Virgin America
killawattannie
0
@VirginAmerica ...Please come to Minneapolis St. Paul!
null
2/17/2015 16:37
null
Mountain Time (US & Canada)
567,829,000,000,000,000
neutral
0.3542
null
0
Virgin America
JAYXXX1
0
@VirginAmerica YES FYI MY BFF
null
2/17/2015 15:32
null
null
567,829,000,000,000,000
positive
0.6858
null
0
Virgin America
myvortex
0
@VirginAmerica another perfect flight. How come on your planes, the sun visors can stay down? Other carriers make you raise them?
null
2/17/2015 15:31
could be anywhere
null
567,824,000,000,000,000
positive
1
null
null
Virgin America
miaerolinea
1
Nice RT @VirginAmerica: The man of steel might be faster, but we have WiFi – just saying. #ScienceBehindTheExperience http://t.co/FGRbpAZSiX
null
2/17/2015 15:11
Worldwide
Caracas
567,815,000,000,000,000
positive
1
null
null
Virgin America
mynejas
0
@VirginAmerica I love the dancing little richard. cool beans.
null
2/17/2015 14:36
Oakland, CA
Pacific Time (US & Canada)
567,813,000,000,000,000
positive
0.6803
null
null
Virgin America
SimplyImplicit
0
@VirginAmerica I don’t use Passbook =/ I still love you though <3 :) I’ll just use my email in the future.
null
2/17/2015 14:29
Los Angeles, CA
Central Time (US & Canada)
567,812,000,000,000,000
positive
1
null
null
Virgin America
mynejas
0
@VirginAmerica thanks for the free birthday points! y'all are ALL RIGHT with me!
null
2/17/2015 14:26
Oakland, CA
Pacific Time (US & Canada)
567,811,000,000,000,000
neutral
0.6446
null
0
Virgin America
SimplyImplicit
0
@VirginAmerica do you have an application for iOS? Was looking and only saw Virgin Mexico :( </3
null
2/17/2015 14:22
Los Angeles, CA
Central Time (US & Canada)
567,810,000,000,000,000
negative
1
Customer Service Issue
0.7012
Virgin America
wtcgroup
0
@VirginAmerica Man of steel flies to more cities though...and with more frequency too.
null
2/17/2015 14:17
SF Bay Area/ Las Vegas
null
567,808,000,000,000,000
positive
1
null
null
Virgin America
tookthecollar
0
@VirginAmerica thanks so much for sharing. Just added it to my site http://t.co/TsviBTvT8h
null
2/17/2015 14:09
null
null
567,808,000,000,000,000
neutral
0.6457
null
null
Virgin America
ICEportal
0
@VirginAmerica Good point!
null
2/17/2015 14:07
Hollywood, FL
Eastern Time (US & Canada)
567,807,000,000,000,000
neutral
0.6731
null
null
Virgin America
EnonThaPhenom
0
.@VirginAmerica I heard he has a virgin mobile hotspot ;)
null
2/17/2015 14:06
Oakland, Ca
Pacific Time (US & Canada)
567,807,000,000,000,000
neutral
1
null
null
Virgin America
mattejacob
0
@VirginAmerica you got cheese pLate Flights too.
[40.78986648, -73.10068286]
2/17/2015 14:06
New York x Long Island
Central Time (US & Canada)
567,807,000,000,000,000
neutral
1
null
null
Virgin America
TheDCD
0
@VirginAmerica On all your flights?
[0.0, 0.0]
2/17/2015 14:04
On a bar floor in Denver.
Mountain Time (US & Canada)
567,807,000,000,000,000
positive
1
null
null
Virgin America
Hakenson_LIOX
0
@VirginAmerica Dad on Segway is the best part of this whole infographic!
[42.5696777, -71.42056878]
2/17/2015 14:04
Waltham, MA
Atlantic Time (Canada)
567,807,000,000,000,000
positive
1
null
null
Virgin America
funky_bbq
0
@VirginAmerica Are there any plans for a short haul airline in Europe? Would defiantly fly with you guys :)
null
2/17/2015 14:04
null
null
567,806,000,000,000,000
positive
1
null
null
Virgin America
HereticPharaoh
0
@VirginAmerica wifi AND better seating.
null
2/17/2015 14:03
Jersey City, New Jersey
Eastern Time (US & Canada)
567,797,000,000,000,000
neutral
0.6831
null
0
Virgin America
judy_202
0
@VirginAmerica how come ABC is the only one of the network channels you don't have?
null
2/17/2015 13:24
Washington, DC
Eastern Time (US & Canada)
567,792,000,000,000,000
negative
1
Customer Service Issue
0.7055
Virgin America
reekyrocks
0
@VirginAmerica started my flight with a scolding for using an overhead bin that was then offered to the person seated next to me.
null
2/17/2015 13:06
Los Angeles, CA
Pacific Time (US & Canada)
567,788,000,000,000,000
positive
0.678
null
0
Virgin America
BrandonS002
0
.@VirginAmerica not only was it great, but you return my calls the day after. Couldn't ask for more. #myVXexperience
null
2/17/2015 12:49
New York City
Eastern Time (US & Canada)
567,787,000,000,000,000
negative
1
Cancelled Flight
0.6458
Virgin America
RyScanlon
0
@VirginAmerica While other airlines weren't Cancelled Flighting flights into BOS, and helping their customers get home, Virgin was saying Good luck!
null
2/17/2015 12:44
null
Atlantic Time (Canada)
567,786,000,000,000,000
neutral
1
null
null
Virgin America
RyScanlon
0
@VirginAmerica Dear Virgin customer, while you're stranded in SF for 3 days & $1000cost- we'll do the very least we can to accommodate you!
null
2/17/2015 12:42
null
Atlantic Time (Canada)
567,785,000,000,000,000
neutral
1
null
null
Virgin America
itsjulianking
0
@VirginAmerica should use this in their next airline commercial lol :: http://t.co/pXEXIlSjBs
null
2/17/2015 12:39
P H I L A D E L P H I A
Eastern Time (US & Canada)
567,785,000,000,000,000
negative
1
Customer Service Issue
1
Virgin America
RyScanlon
0
@VirginAmerica Grouping Virgin in with the others now. BOS weather has exposed their actual Cus Serv model. Never Flight Booking Problems with Virgin again!
null
2/17/2015 12:38
null
Atlantic Time (Canada)
567,784,000,000,000,000
negative
1
Customer Service Issue
0.6834
Virgin America
RyScanlon
0
@VirginAmerica As one of the travelers affected by the Boston storm, I'm shocked at Virgin's complete apathy toward their customers.
null
2/17/2015 12:32
null
Atlantic Time (Canada)
567,773,000,000,000,000
negative
0.6579
Customer Service Issue
0.6579
Virgin America
cayocrazy
0
@VirginAmerica Umm so no reason as to why this is? Is there someone different I should contact (or contact me) to get a definitive answer?
null
2/17/2015 11:48
null
null
567,770,000,000,000,000
negative
0.6515
Flight Booking Problems
0.3358
Virgin America
paulhting
0
@virginamerica Trying to make the change in advance (not just 24 hours prior)…tried it online earlier and it wanted $300 in change fees.
null
2/17/2015 11:38
Charlottesville, VA
Eastern Time (US & Canada)
567,770,000,000,000,000
positive
0.3516
null
0
Virgin America
onerockgypsy
0
@VirginAmerica so loyal that I'm driving to #NYC from #PA, to fly Virgin, since you cut #Philly flights ;)
null
2/17/2015 11:38
next city
Pacific Time (US & Canada)
567,767,000,000,000,000
neutral
1
null
null
Virgin America
paulhting
0
@virginamerica Any way to change from Main Cabin to Main Cabin Select (on same flight) without paying a change fee penalty?
null
2/17/2015 11:27
Charlottesville, VA
Eastern Time (US & Canada)
567,762,000,000,000,000
positive
1
null
null
Virgin America
onerockgypsy
0
@VirginAmerica you guys are perfect as always! <3 #WeRVirgin
null
2/17/2015 11:06
next city
Pacific Time (US & Canada)
567,759,000,000,000,000
positive
1
null
null
Virgin America
kellitweets
0
@VirginAmerica thanks! Y'all have some of the best customer service left in the industry.
null
2/17/2015 10:54
Texas
Central Time (US & Canada)
567,755,000,000,000,000
neutral
0.6667
null
0
Virgin America
the22207
0
@VirginAmerica Can you give me Silver Status for 12 months?
null
2/17/2015 10:40
null
Central Time (US & Canada)
567,754,000,000,000,000
positive
1
null
null
Virgin America
Perceptions
0
@VirginAmerica really wish you'd fly out of #Fargo @fargoairport those fares are amazings
null
2/17/2015 10:33
Fargo, ND ( & Tucson, AZ)
Central Time (US & Canada)
567,749,000,000,000,000
negative
0.6778
Bad Flight
0.6778
Virgin America
tan_talize
0
@VirginAmerica mood lighting on point🙌 Reclining my seat, kickin up my feet💤
null
2/17/2015 10:14
LA&OC
null
567,746,000,000,000,000
negative
0.3573
Late Flight
0.3573
Virgin America
jonovoss
0
@VirginAmerica my flight (6000) scheduled for 1pm departure still says on time but no plane at gate. Any update on how long of a delay?
null
2/17/2015 10:02
Washington, DC
Atlantic Time (Canada)
567,744,000,000,000,000
negative
1
Customer Service Issue
0.6737
Virgin America
texasjuls
0
@VirginAmerica my group got their Cancelled Flightlation fees waived but I can't because my ticket is booked for 2/18? Your reps were no help either 😡
null
2/17/2015 9:56
Texas
Central Time (US & Canada)
567,743,000,000,000,000
neutral
1
null
null
Virgin America
loungesong
0
@VirginAmerica Are there any sign up bonuses to enroll in Elevate?
null
2/17/2015 9:50
null
null
567,743,000,000,000,000
positive
1
null
null
Virgin America
ryan_kravontka
0
@VirginAmerica just got on the 1pm in Newark home to LA. Your folks at EWR are incredible #letsgohome
null
2/17/2015 9:49
Los Angeles, CA
Tijuana
567,742,000,000,000,000
neutral
1
null
null
Virgin America
WWJAYD
0
@VirginAmerica morning. If I have a question regarding elevate points & flights can I DM you?
[37.80065252, -122.43857414]
2/17/2015 9:47
San Franciso, CA
Pacific Time (US & Canada)