text
stringlengths 13
433
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76
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stringlengths 9
48
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10k
| query_idx
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10k
| positive_idx
int64 0
10k
| negative_idx
int64 0
10k
|
|---|---|---|---|---|---|---|
There is a fraudulent payment! | 16 | card_payment_not_recognised | 10,000 | 10,000 | 3,500 | 4,069 |
Why was there an extra charge because I used my card to pay? | 15 | card_payment_fee_charged | 10,001 | 10,001 | 2,491 | 2,376 |
The app is having trouble verifying my identity. | 68 | unable_to_verify_identity | 10,002 | 10,002 | 2,504 | 4,722 |