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advocate aurora health
11,146
I went there and waited about 3 hours to have skin culture done but they didn't want to do it and told me to see a dermatologist. Something as simple as scrape some flaked skin off but they just refused! Absolute waste of time and money for me! The advice I received was to keep doing what I was doing already, after I thoroughly explained that it wasn't working! I am outraged by the lack of integrity and compassion of the doctor and nurses there! And I am sure they'd change me for that without hesitation.
IMCAR-VH
Advocate Condell Medical Center
Dorian
Woods
Urgent Care
1,673,476,253
Family Medicine
Female
ENGLISH
WHITE
Grayslake
Urgent Care + Magnet 2
What else would you like to say about your experience?
advocate aurora health
11,146
My experience with all of my nurses was top-notch, however, Jajara...Jatara, who was my nurse's aide, was horrible. Jatara was her name. She was horrible. Rude, told me I would have to sit in my own urine all night because she wasn't going to come in to get me out of bed. So I wouldn't recommend her for anything. Thank you.
CMC 6W
Advocate Christ Medical Center
Harun
Durudogan
Inpatient
1,701,111,535
Orthopaedic Surgery
Female
ENGLISH
WHITE
Evergreen Park
Inpatient + Magnet 2 - OAS
What else would you like to say about your experience?
advocate aurora health
11,146
When getting off the X-ray table, my back spasmed. I could barely make it out to my car. It was so painful that I was unable to get out of my car into the house until my husband got home. My back continued to spasm all night. At one point when i had to go to the bathroom I was unable to walk, even using a walker. I should have never been released! Or at least with a muscle relaxer! I will never return to this Urgent Care! This is totally unacceptable!
St. Lukes Franklin UC LFH
Aurora Medical Group
Debora
Mcfarland
Urgent Care
1,698,966,403
Nurse Practitioner
Female
ENGLISH
WHITE
Muskego
Urgent Care
What else would you like to say about your experience?
advocate aurora health
11,146
Worst first experience to a gynecologist for my daughter. Terrible bedside manner. Rude. Accusatory. Waste of time to even go see Janel. My daughter left the appointment in tears. She was treated like she was not a human in charge of her own choices. We will never go back and will tell any we know not to bother or waste their time see Janel glover.
Oswego 80 Templeton OB
Advocate Medical Group
Janel
Glover
Medical Practice
1,697,750,864
Nurse Practitioner
Female
ENGLISH
WHITE
Montgomery
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
Mian is too busy. I have a sever cough and Flem causing it. I was given and anti-biotic. I have two inhalers---neither help. I go on coughing.
WBD Internal Medicine
Aurora Medical Group
Muhammad
Mian
Medical Practice
1,686,705,307
Internal Medicine
Male
ENGLISH
WHITE
Campbellsport
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
The doctor that saw me didn't listen to my concerns. I came in with an issue of numb hands and electric feeling shocks. I've had a pinched nerve for 2 months.The last time this happened I got rushed by ambulance and had emergency surgery due to a slipped disc in my neck that almost paralyzed me. When I told the doctor about it he said that was weird and made no sense. He wanted to give me an X-ray for a cracked rib. Even though I didn't hurt myself at all. He dismissed my symptoms. The only exam he gave me was to push on my back 5 times. He didn't check my weakness in my hands or arms. Didn't touch my neck . Didn't do anything. Told me I have to go to pt and a pain doctor for injections and out the door he went. Worst visit I have ever had. Waiting to hear from my regular doc to see what I should do. I'm sitting on my couch and Everytime I move, I get jolted. Doesn't sound like a crack rib to me. Thanks for nothing
AMCMC ED
Aurora Medical Center Manitowoc County
Ryan
Murphy
Emergency
1,689,419,712
Emergency Medicine
Female
ENGLISH
WHITE
Two Rivers
Emergency Department + Magnet 2
What else would you like to say about your experience?
advocate aurora health
11,146
My experience was horrible. I waited for like five hours in the emergency room and I still never saw the doctor.
TRI ED
Advocate Trinity Hospital
null
null
Emergency
1,693,093,631
null
Female
ENGLISH
BLACK
Chicago
Emergency Department + Magnet 2
What else would you like to say about your experience?
advocate aurora health
11,146
Appreciated the timely response and I have an upcoming appointment for my new primary doctor. Very disappointed with Lakeland clinic.
BURLNGTN
Aurora Medical Group
Shawn
Stemper
Outpatient Services
1,684,695,010
Nurse Practitioner - Psychiatric/Mental Health
Female
ENGLISH
WHITE
Elkhorn
Outpatient Behavioral Health + Magnet + Tele 2
What else would you like to say about your experience?
advocate aurora health
11,146
April San Juan was professional, thorough, smart, but most importantly she was kind. She asked the right questions, listened, gave me a diagnosis and treatment plan and answered my questions with ease. Even though I was sick with cold, persistent cough and Covid like symptoms she didn't treat me like I had a plague. She shook my hand before wrapping up my office visit and looked me in the eyes and said most sincerely " if you need anything don't hesitate to call me." That resonated with me and when you're sick, not feeling your best that extra bit of kindness put me at ease especially when I couldn't see my usual Primary Care Doctor. April San Juan called me early the next morning after my office visit with test results and had great follow through. I would recommend her to others and I am already beginning to feel a bit better based on her treatment plan. Thank you Nurse Practitioner April San Juan.
Chicago 1460 Halsted 401 Internal Med
Advocate Medical Group
April
San Juan
Medical Practice
1,689,455,339
Nurse Practitioner - Family
Female
ENGLISH
WHITE
Chicago
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
I've been taking the medication prescribed now for 5 days, but my headache symptoms have not gone away.
Menomonee Falls MF
Aurora Medical Group
Robert
Pachner
Urgent Care
1,674,428,379
Family Medicine
Male
ENGLISH
WHITE
Milwaukee
Urgent Care
What else would you like to say about your experience?
advocate aurora health
11,146
I felt like a number and wasn't listened to at all. She was extremely rude and made me feel really stupid, even when asking questions about my health conditions. I felt like I was wasting her time. I will be looking elsewhere for care.
SBC Rheumatology
Aurora Medical Group
Alison
Fernandes
Medical Practice
1,702,836,066
Internal Medicine - Rheumatology
Female
ENGLISH
WHITE
Kiel
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
Since this last visit, however, the level of communication has deteriorated. I understand Dr. Aziz's leaving the practice has caused some issues in the practice, but at this time many days have passed and I have not received any responses to my inquiries.
Regency Medical Center PC
APP
Ankita
Patel
Medical Practice
1,727,862,813
Family Medicine
Male
ENGLISH
WHITE
Hoffman Estat
Medical Practice - APP
What else would you like to say about your experience?
advocate aurora health
11,146
The only thing that I definitely did not like was the anesthesiologist. I was unable to eat regular food for 8-10 days because my throat was so badly scraped. The NP I spoke to a week later told me that others who'd had the same anesthesiologist ended up with throat trauma.
LGH CL SG
Advocate Lutheran General Hospital
Nicholas
Serafini
Inpatient
1,709,302,279
Internal Medicine - Clinical Cardiac Electrophysiology
Female
ENGLISH
WHITE
Morton Grove
Inpatient + Magnet 2 - OAS
What else would you like to say about your experience?
advocate aurora health
11,146
Jamie was very professional and personable. It was a pleasure to meet Jamie, and I look forward to having her take care of my medical concerns in the future. Jamie flushed out my left ear during my visit, which had been bothering me for about 2 months. I was very pleased with the outcome.
GT Family Practice
Aurora Medical Group
Jamie
Simon
Medical Practice
1,696,718,164
Nurse Practitioner - Family
Female
ENGLISH
WHITE
Sussex
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
The doctor is too rough. I've had the same procedure done by another physician and it wasn't as painful as this doctor.
OSW Podiatry
Aurora Medical Group
Sarnarendra
Miranpuri
Medical Practice
1,687,765,170
Podiatrist - Foot & Ankle Surgery
Female
ENGLISH
WHITE
Neenah
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
I wasn't satisfied with the care that I received. Questions were left unanswered. This was by far the worst experience I have had with a nurse. The interaction left me feeling unheard and unimportant.
WBD Family Practice
Aurora Medical Group
Lenore
Brahm
Medical Practice
1,701,859,814
Family Medicine
Female
ENGLISH
WHITE
Mayville
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
Provider and team got me in as soon as possible, but I'm still waiting on my results. During the appointment there was a lot of missing inventory, and everything seemed disorganized. I was originally supposed to wait an extra month, but due to the situation they were able to get me in right away.
GMOB Ob/Gyn
Aurora Medical Group
Fatima
Aziz
Medical Practice
1,701,694,414
Obstetrics & Gynecology
Female
ENGLISH
WHITE
West Bend
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
The appointment was a complete waste of time. My mother had a pain of 10/10 to her left hand. Her ring finger on left hand is unable to extend at all. They took X-rays . Unable to give us a diagnosis. Referred us to hand specialist can't get in till March. Told Tylenol and ice. Totally unacceptable. Will be calling castle and fox valley orthopedics
Dreyer RAD SEQ
Dreyer Medical Group
null
null
Outpatient Services
1,688,958,693
null
Female
ENGLISH
WHITE
Aurora
Outpatient Testing
What else would you like to say about your experience?
advocate aurora health
11,146
The layout of the unit is awful. It appears there is never any staff anywhere as there is no central nursing station. Multiple visitors commented that "there is no staff" and it is directly related to the unit design. In addition, I never once received a phone call from a physician. If I had not been at bedside for my 87 y/o father post admission when was the hospitalist going to call? After his pathetic 90 second visit? The discharge was completely unacceptable and poorly planned. This is not the first time. Who thinks it's appropriate to discharge an 87 y/o at 8pm on a Friday without ever having provided report to the receiving nurse. Yes, no report given. However, the very worst part is that my father was out of bed only one time during his 6 day stay and only because I demanded it. You tout your Baldridge award for quality? You claim you have a mobility programs in place, you actually have patient handling equipment yet nobody uses it. I am aghast and disappointed in my multiple experiences here. I expect more from the place at which I started my entire career in healthcare.
UNIT 30
Advocate Good Samaritan Hospital
Robert
King
Inpatient
1,695,257,547
Internal Medicine
Male
ENGLISH
WHITE
Downers Grove
Inpatient + Magnet 2
What else would you like to say about your experience?
advocate aurora health
11,146
Dr. Bradfor is absolutely terrible. She and her staff don't seem to care about their patients whatsoever. I would NEVER recommend her and will be switching to a completely different office from hers. She doesn't seem to understand our child's medical needs. They seriously fumble my child's care. So disappointed.
ABW Pediatrics
Aurora Medical Group
Anju
Bradford
Medical Practice
1,677,913,813
Pediatrics
Female
ENGLISH
BLACK
Oshkosh
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
Had to arrive 2 hrs prior to procedure time. I had all my prelab work done, got my IV and then waited for surgeon to come introduce himself and explain procedure. He finally came in 10 min. before scheduled time and questioned the dosage of medication my cardiologist prescribed. I could not tell him why I was prescribed such a low dosage, so he said he had to call him. Five min. later he comes in to tell me I have to reschedule the procedure. He was not comfortable performing it under the current conditions. While I understand he was not willing to risk my safety, I do not understand why this concern was not caught the week, or night before, so that me and my husband could cancel our days off from work. Even 2 hrs before would have been better - before I was undressed and hooked up to IV. Luckily my husband spoke up and said that was unacceptable. They were able to find a work around and I had the procedure an hour later. But I found the level of care for me sorely lacking. The work around should have been worked out without my husband having to push back. I can honestly say, if I had to walk out of the day surgery unit that day, with instructions to reschedule, I would never give another Aurora Healthcare facility any of my business. And this may seem a bit of an overreaction, but back in November a scheduled colonoscopy was canceled and I wasn't informed until the day before. I had already started taking the prep. Other appointments for getting fitted for a heart monitor, to having EKG,and heart scans were also messed up in one way or another, so this experience on 1/26/24 was really the last straw. I expect my health care professionals to be prepared, and not wait until the last 10 minutes to review my chart.
AMCS CIS
Aurora Medical Center Summit
Robert
Panther
Outpatient Services
1,712,413,968
Internal Medicine - Cardiovascular Disease
Female
ENGLISH
WHITE
Waukesha
Outpatient Surgery + Magnet 2 - OAS
What else would you like to say about your experience?
advocate aurora health
11,146
My appointment was for 8 am I was there for okraviz MS and fusion. I was hooked up to the IV at 9:30.am I just left the out of the office at 4pm. 6 and1/2 hours was Entirely too long to sit for 2 and a 1/2 hour. Fusion. I stayed so long in the office that the valet had closed. But fortunately I paid my valet and they set my car outside. It was safe. The staff has changed only 2 familiar faces. I would not recommend going to this infusion center. To anyone. I will say staff is courteous. And accommodating. And sweet people.
Chicago 1460 Halsted 401 Internal Med
Advocate Medical Group
Daniel
Litoff
Medical Practice
1,690,703,732
Internal Medicine
Male
ENGLISH
BLACK
Chicago
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
I was stuck 3 times for my IV. What surprised me was that I had to ask for a bandaid for the 2 missed IVs. The nurse was training a paramedic student & was not good at IV starts or training. The student did not stabilize the vein & the vein rolled & then told me my veins are bad. I'm a nurse and work periop. The conversation was ridiculous. I had to request a different nurse to put my IV in. I found the IV starts very inept & was very dumbfounded that the 2 pokes were not covered with gauze or a Bandaid. When all was said and done, I had to ask the nurse who got my IV in to please give me 2 bandaids. I didn't want to leave with MRSA or a cdiff infection. When do you not close up a hole that you poked??
GSA GIL
Advocate Good Samaritan Hospital
James
Clark
Outpatient Services
1,709,398,790
Internal Medicine - Gastroenterology
Female
ENGLISH
WHITE
Sycamore
Outpatient Surgery + Magnet 2 - OAS
What else would you like to say about your experience?
advocate aurora health
11,146
The experience was the worst I have experienced with Aurora. But that doesn't meant it was horrible because my previous experiences have been absolutely amazing. So I have high expectations from the utter amazing treatment I have received. 1. The Anastasia team was amazing. The RN Lynn and Dr. Liu are gems who need to be rewarded daily for their professionalism and compassion. 2. Dr. Kapur was great. Explained everything. 4. RN Johann was the exception. When giving the IV she immediately noticed I have deep veins. Instead of getting the device that shows where the veins are she decided to have a go at it. Three times! I was vocal about the pain when she was jabbing me and she remarked that I had a tattoo and she didn't understand how people with tattoos could complain about getting IV's. Post op she seemed annoyed and rushed us out. Even though I was still dizzy from the Anastasia I was frustrated and just asked my husband take us home. I felt rushed and it was uncomfortable .
MF GI
Aurora Medical Center Grafton
Sunil
Kapur
Outpatient Services
1,699,148,103
Internal Medicine - Gastroenterology
Female
ENGLISH
WHITE
Whitefish Bay
Outpatient Surgery + Magnet 1
What else would you like to say about your experience?
advocate aurora health
11,146
Extremely rude. Should be fired. Doesn't listen. Made very inappropriate comments. Made me feel unsafe
AWS Ob/Gyn
Aurora Medical Group
Omar
Sinno
Medical Practice
1,672,928,433
Obstetrics & Gynecology
Female
ENGLISH
WHITE
Whitewater
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
I don't recommend doctors, only provide information
STLAM UROLOGY STE 330
Aurora Medical Group
Peter
Leonovicz
Medical Practice
1,688,890,455
Urology
Male
ENGLISH
WHITE
Oak Creek
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
I checked in on the LiveWell App. I received a notice that my appointment would be running late. I waited an hour to go and when I got there, I was told I was next. Two more people were called before I got up and asked why was not being seen. They had no answer for me. I was finally seen. My left ear was somewhat inflamed and my throat was sore. Nothing was prescribed. I felt the doctor was in such a hurry, my problems didn't matter.
Lake Geneva WI LWI
Aurora Medical Group
James
Gelder
Urgent Care
1,682,848,123
Physician Assistant
Female
ENGLISH
WHITE
Genoa City
Urgent Care
What else would you like to say about your experience?
advocate aurora health
11,146
Now your staff was extremely rude and condescending and I didn't appreciate them fighting with my wife. I didn't appreciate the orderly barging in on the bathroom on me and I walked out of your ICC unit, your intensive care unit because I felt very uncomfortable and very neglected and if I can help it I'll never go back to your hospital.
GSH CICU
Advocate Good Shepherd Hospital
Thomas
Seagraves
Inpatient
1,696,551,023
Internal Medicine - Critical Care Medicine
Male
ENGLISH
WHITE
Cary
Inpatient + Magnet 2
What else would you like to say about your experience?
advocate aurora health
11,146
I've been to the hospital recently multiple times with antibiotics and did not get the infection out. They did not run blood. They did not talk about anything. They gave me the lowest antibiotics you can give, and I'm still having pain. It did not help anything so far, and I'm going back to Christ Hospital again for the same infection. I wish I had seen a doctor or had blood work done. I have been dizzy and sick since. Nobody asked me about any other symptoms besides the swelling in my face, which I had multiple symptoms. They sent my prescription to the wrong pharmacy, which caused me to have to pay for my prescription at the pharmacy I was going to.
SSH ED
Advocate South Suburban Hospital
Amin
Yassin
Emergency
1,690,857,829
Family Medicine
Female
ENGLISH
WHITE
Summit
Emergency Department + Magnet 2
What else would you like to say about your experience?
advocate aurora health
11,146
Dr. Rice and Erika were so kind and made me feel so comfortable. However when Dr. Rice wanted me to show her my walking issues, I fell. NOT Drs fault at all. I turned to quickly so it was FULLY my fault. One of the employees came out to see what happened and she kind of laughed. It's embarrassing enough as it is, so being laughed at because of your diagnosis is so wrong. Dr. Rice apologized and walked beside me the rest of the way. I plan to continue to see Dr. Rice because she took her time with me and not once did I feel rushed.
Park Ridge 1875 Dempster 625 Neurology
Advocate Medical Group
Danielle
Rice
Medical Practice
1,697,100,779
Psychiatry & Neurology - Neurology
Female
ENGLISH
HAWAIIAN/PACIFIC
Bloomingdale
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
Went home after 6 1/2 hrs with same problem I went in with , still the same today. Nothing done for infection on left hand. Doctor said it will just go away!! Didn't even get an antibiotic.
FV
Dreyer Medical Group
Bharti
Patel
Urgent Care
1,681,612,933
Family Medicine
Female
ENGLISH
WHITE
Oswego
Urgent Care
What else would you like to say about your experience?
advocate aurora health
11,146
I was extremely disappointed in the care I received. I waited over an hour and a half to be seen for 4-5 minutes by the provider. She was dismissive and short with her instructions. Then I was left to await discharge documents and no one came. I sat for 10 minutes in the room and then finally walked out, only to meet a nurse/MA at the station on their phone. I had to ask to be discharged so that I could leave to get my children. It was RIDICULOUS! I plan to request that the charges for this visit are reversed.
IC Beverly
Advocate Medical Group
Katherine
Granberry
Urgent Care
1,699,793,056
Internal Medicine
Female
ENGLISH
BLACK
Chicago
Urgent Care
What else would you like to say about your experience?
advocate aurora health
11,146
Karen, the CNP, was compassionate and professional. She provided the antibiotic prescription I needed for my Strep infection. Kelly, the health aide, was professional, gave me understandable instructions and put me at ease. EXCEPT FOR THIS: She started to take my blood pressure over my sweater, while I was sitting on the exam table, arm well below my heart, sitting without back support, feet dangling. She was shocked when I told her this was no way to take an accurate blood pressure. I hopped off the table and sat in her desk chair using the following recommendations from the CDC: * Sit in a comfortable chair with your back supported for at least 5 minutes before your reading. * Put both feet flat on the ground and keep your legs uncrossed. * Rest your arm with the cuff on a table at chest height. * Make sure the blood pressure cuff is snug but not too tight. The cuff should be against your bare skin, not over clothing. Source: https://www.cdc.gov/bloodpressure/measure.htm#What%20Is%20The%20Correct%20Way%20to%20Measure%20Blood%20Pressure? Kelly and probably ALL your aides need to be properly trained! The first BP she recorded had a systolic of 98. The second, performed correctly, was 118. Christine Palumbo, RDN, FAND 630-248-0200
ACNB
Advocate QuickCare at Walgreens
Karen
Bretz
Retail Clinics
1,683,702,701
Nurse Practitioner - Family
Female
ENGLISH
WHITE
Naperville
Retail Clinic
What else would you like to say about your experience?
advocate aurora health
11,146
Nurse McKenzie was wonderful. At my hospital stay, no meds from home were given all day. I have a port and no CGH cleaning was done. No walking around the unit was done. No gait belt was around me even though I was to be on supervision. I could not eat, could not walk today. I was told that Medicare would not cover my stay, that I would have to pay, inducing anxiety. And that the doctor said that he could not get me to qualify on a checklist to become inpatient. I called insurance and they said none of this was true. I am disappointed in the ability of the doctors to listen to the patient with complex chronic conditions and sending them home in an emergent and unhealthy and unsafe state. Thank you.
AMCMP ED
Aurora Medical Center Mount Pleasant
Mark
Philips
Emergency
1,684,357,928
Emergency Medicine
Female
ENGLISH
WHITE
Mount Pleasant
Emergency Department + Magnet 2
What else would you like to say about your experience?
advocate aurora health
11,146
Your vaccination policy is discriminatory! I'd bet my life that the doctors in your practice haven't had nearly the amount of "recommended" vaccines that our children are "recommended" to get!
Des Plaines 77 Rand Peds
Advocate Medical Group
Jeanne
Lovett
Medical Practice
1,679,043,361
Pediatrics
Female
ENGLISH
WHITE
Palatine
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
This was one of the worst experiences I have ever had. This was supposed to a 1 hr appt and the Dr spent less than 30 minutes with me. She also had her mind made about regarding my diagnosis before even looking at me or asking me any questions. Then told me that she was basing hey decision on blood work from a yr ago. Worst experience ever. I will never go back to get n I would never recommend her to anyone
BRK Rheumatology
Aurora Medical Group
Megan
Lane
Medical Practice
1,689,051,141
Nurse Practitioner
Female
ENGLISH
WHITE
Germantown
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
I was referred to neurology from my pulmonologist who thought certain symptoms should be investigated for a neurological component. I waited over 6 MONTHS for this appointment. Upon arrival the nurse said that the Neurologist told her he doesn't know why I was referred and I said I am not a doctor, I was referred to here for a reason by another doctor. She had the doctor come in instead to figure out why because she didn't have an answer. The neurologist was extremely unhelpful and his attitude was of indifference. Wouldn't do any testing, didn't believe that there was anything he could do and he wouldn't even consider the test the pulmonologist originally referred me for. It was completely unprofessional to not have said something 6 months ago, to not communicate with the provider making the referral, and to completely waste my time whilst I've been suffering with a health condition. Providers need to do better by their patients.
LSSP Neurology
Aurora Medical Group
Ali
Alrefai
Medical Practice
1,672,910,501
Psychiatry & Neurology - Neurology
Female
ENGLISH
WHITE
Milwaukee
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
She took the time to look at my past history and family history which many others have not. She saw red flags that could be the reason I am nauseated everyday
ASLMC MOB 1 Ste 414 Gastro
Aurora Medical Group
Kelly
Kristbaum
Medical Practice
1,692,516,340
Nurse Practitioner
Female
ENGLISH
WHITE
West Allis
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
I tried to get an appointment in Sept-Oct, but the earliest I could get in was the end of January. Because of the wait, it is likely that my vision will not fully recover after treatment. The time from injury to treatment has been too long. For this reason, I would NOT recommend anyone who needs to see a physician quickly seek someone in this office,
SBC Ophthalmology
Aurora Medical Group
Kenneth
Taylor
Medical Practice
1,700,492,169
Ophthalmology
Female
ENGLISH
WHITE
Cedar Grove
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
Front desk staff were negligent, I checked in nearly 30min early for the appointment, then the same girl who "checked me in" continued to tell me that I was a no show to the appointment when I had been sitting in the waiting area for 45min. Did not log that I called and told them I would be arriving early, did not correctly check me in when I arrived, proceeded to argue with me in front of everyone that I "no showed" when I was in the waiting area the entire time. The doctor is great but the front desk staff need better training.
Chicago 4025 Western OB
Advocate Medical Group
Marie
Cabiya
Medical Practice
1,682,462,957
Obstetrics & Gynecology
Female
ENGLISH
WHITE
Chicago
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
This CT scan should have been ordered sooner from Dr/ surgeon. I had numerous concerns about it but Dr's RN refused a newer scan after me asking numerous times.
AWAMC CT
Aurora West Allis Medical Center
Stephanie
Schoenleber
Outpatient Services
1,698,019,969
Urology
Female
ENGLISH
WHITE
Milwaukee
Outpatient Testing + Magnet 2
What else would you like to say about your experience?
advocate aurora health
11,146
I should have been provided antibiotics & liquid medication. I reported my throat was so swollen I had choked on an ibuprofen tablet. I was provided nothen but over the counter suggestions. It's now days later, symptoms progressed and I'v been advised by Aurora staff as of today to re-seek medical attention. Very disappointed by my initial visit.
Wilkinson UC WUC
Aurora Medical Group
Kimberly
Poenisch
Urgent Care
1,687,562,449
Nurse Practitioner
Male
ENGLISH
WHITE
Oconomowoc
Urgent Care
What else would you like to say about your experience?
advocate aurora health
11,146
For the front desk person not ask who's your life r death contact is, in front of the other person I was with, it wasn't her! Awww!
STLAM Family Practice STE 135
Aurora Medical Group
Piotr
Kolanowski
Medical Practice
1,694,027,273
Family Medicine
Female
ENGLISH
BLACK
Milwaukee
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
The doctor I had…she kinda seemed to shut down my concerns, she didn't seem compassionate and she seemed condescending. And she could've done urine tests or something but she didn't even offer it; instead going to the worst case scenario and saying I should go to the er. I didn't end up going to the er because we can't afford it. The only reason I would recommend this place is for the quick time to be seen and the nurses.
SQ
Dreyer Medical Group
Jignasa
Puri
Urgent Care
1,693,358,836
Family Medicine
Female
ENGLISH
WHITE
Sugar Grove
Urgent Care
What else would you like to say about your experience?
advocate aurora health
11,146
I've been getting worse and have no idea how this treatment is working. But A1C is super high Glucose high And the tests I need for chest pains and for my back and shoulder. I just get the run around. Nothing is ever done Looking for another doctor
Midwest Lakes Medical Center SC
APP
Mukesh
Arora
Medical Practice
1,729,127,114
Internal Medicine
Male
ENGLISH
WHITE
Algonquin
Medical Practice - APP
What else would you like to say about your experience?
advocate aurora health
11,146
I'm on the fence. The dr told me to get my info for PT and Cortizone injection at front desk. Their faces said it all when I told them why I was there. I received a roll of the eyes and said that's not how it works. Call your insurance. Went home did that and they said my dr should have provided script for how many PT sessions and that they needed to provide a CPT code for steroid injection. When I called back about that I ask they return my call with that info asap because now it's Friday and my PT appt is Monday No call was ever returned. I went to LiveWell app. I saw my request and in red capital letters for response it said DO NOT REPLY! Why would t you reply to the patient??? I'm at Witt's end. Very disappointed to say the least about this visit and all the hoops and still No Answer!!
LSF Family Practice
Aurora Medical Group
Michael
D'amico
Medical Practice
1,686,790,238
Family Medicine
Female
ENGLISH
WHITE
Caledonia
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
Doctor was rude and annoyed. I was not given any medication for my symptoms or recommendations. My symptoms have become worse since my visit.
West Allis Six Points UC
Aurora Medical Group
Mark
Dawydowycz
Urgent Care
1,701,347,699
Physician Assistant
Male
ENGLISH
WHITE
Milwaukee
Urgent Care
What else would you like to say about your experience?
advocate aurora health
11,146
The tech was great. Friendly and helpful. However, when I was making my appt your phone staff needs to be more courteous. My dr had written the wrong diagnosis for me and the woman on the phone was rude and condescending. I had to call back to try and schedule my appt again after my dr faxed the corrected diagnosis and the woman I spoke to was also rude!
TP-Mammo
Advocate High Tech Medical Park
null
null
Outpatient Services
1,687,111,389
null
Female
ENGLISH
WHITE
Mokena
Outpatient Testing
What else would you like to say about your experience?
advocate aurora health
11,146
still waiting for surgical scheduler to call me after 2 days to schedule my surgery
Orland Park 9550 167th General Surgery
Advocate Medical Group
Erik
Swenson
Medical Practice
1,678,764,270
Surgery
Female
ENGLISH
BLACK
Matteson
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
Horrible bed side manner. My son made the comment when we left said it felt like we were bothering her. That's from a 12 year old and I have to say I agreed very disappointing. First time ever that I had a bad experience at Lutheran.
Park Ridge Yacktman 1675 Dempster Peds
Advocate Medical Group
Gina
Palm
Medical Practice
1,693,325,621
Nurse Practitioner - Pediatrics
Male
ENGLISH
WHITE
Des Plaines
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
the office location needs to be specific. I was given incorrect info and almost missed my appt which, I waited 4 mos. and was extremely frustrated. I am a new pt. and scheduled through the service, they sent me to the hospital and the hospital sent me to 2 different locations within the hospital. Otherwise the office staff and Dr. were great, professional and courteous.
Oak Lawn 4220 95th 200 Rheum
Advocate Medical Group
Suliman
Alradawi
Medical Practice
1,701,015,521
Internal Medicine - Rheumatology
Female
ENGLISH
WHITE
Oak Lawn
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
I came 2 days post fall with concern of swelling and increased bruising I felt may be starting to occlude my radial artery. I was unable to lower my arm below heart level without pulsation and numbness in my hand. Also could not flex my thumb with limited movement in all other digits. After 9 hours I was only told there was no fracture. My circulation concerns were not addressed in anyway. I was told to continue to elevate without being given a sling. My hand was not wrapped to help reduce swelling or limit movement for sprain. The bruising is very extensive and did make them aware I have bleeding/clotting issues. I still do not have use of my hand in that I cannot flex any of my fingers.
LGH ED
Advocate Lutheran General Hospital
Daniel
Tonellato
Emergency
1,697,746,824
Emergency Medicine
Female
ENGLISH
WHITE
Arlington Heights
Emergency Department + Magnet 2
What else would you like to say about your experience?
advocate aurora health
11,146
When I came up there, I expected to be seen. I didn't get seen properly. I sat in a room for three hours and waited for a doctor to come. Nobody came yet. And when they finally came and they was being rough in the area and I asked them not to, to be gentle. I wouldn't recommend y'all to anybody. I actually want to press a lawsuit for negligent, a negligent, negligent lawsuit against the hospital and the doctor and the nurse and for them messing on my medication as well for the hydrocortisone. I don't recommend y'all hospital to nobody at all. I recommend y'all should tear down and get new doctors.
GSA ED
Advocate Good Samaritan Hospital
Mitchell
Lorenz
Emergency
1,688,639,091
Emergency Medicine
Male
ENGLISH
BLACK
Dolton
Emergency Department + Magnet 2
What else would you like to say about your experience?
advocate aurora health
11,146
The only reason I would not recommend this facility to other people is the wait times. We were there for over 6 hours, waiting for most of it with a 12 month old. Drs and nurses were all wonderful though!
PR ED
Advocate Children's Hospital - Park Ridge
Joseph
Persak
Emergency
1,706,106,354
Pediatrics
Male
ENGLISH
UNKNOWN
Des Plaines
Emergency Department + Magnet 2
What else would you like to say about your experience?
advocate aurora health
11,146
I feel like I was racially targeted
MOB Pediatrics
Aurora Medical Group
Angela
Katsma
Medical Practice
1,694,231,904
Pediatrics
Male
ENGLISH
BLACK
Manitowoc
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
This doctor was great he saw me when no one else would. My primary doctor was not in the office until next week and my surgery is scheduled for Monday 1/8. No one else in the entire office would see me. I can't believe a Doctor goes on vacation and no other Doctor takes over!! I went through so much stress besides the pain I'm in having a broken collarbone. Thank you to Dr. McNair who was the ONLY doctor at Advocate in Olympia Fields who would see me to sign off for surgery. Also, my EKG, bloodwork was all done at Christ hospital. All he had to do is look in my ears, nose, throat, listen to heart and lungs. So my husband had to drive me from my home in Oak Lawn to Olympia Fields for just that! Not very compassionate health care to say the least.
Olympia Fields 4001 Vollmer Famly Practice
Advocate Medical Group
Howard
Mcnair
Medical Practice
1,673,650,687
Family Medicine
Female
ENGLISH
WHITE
Hometown
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
I should have been given a CT scan instead of just a regular chest x-ray.
SSH ED
Advocate South Suburban Hospital
Sarah
Philipp
Emergency
1,695,572,970
Emergency Medicine
Male
ENGLISH
BLACK
Sauk Village
Emergency Department + Magnet 2
What else would you like to say about your experience?
advocate aurora health
11,146
The Good: Checked in in a timely manner and was seen in a very timely manner. I heard staff saying they had a no-show or a cancellation. The Bad: There were computer issues for a certain test and I waited a short period to see if the issues would be resolved. Eventually, I went to the second floor to complete the test. That same day of my appointment, my vision became very blurry in the morning and the doctor looked at me like, what is she talking about when I tried to explain it to him (at least I feel he looked at me that way). There was a disconnect between the the doctor, the workers and the person who explained the cataracts surgery procedure. Staff told the cataract person that I didn't need to see her because I was not planning on getting surgery anytime soon; however, the doctor told me that I needed to see her so that she could educate me and explain the process. I feel there were other things they completed even though I was not planning on getting surgery anytime soon and that was contradictory to me. One of the staff members tried to force me to have my eye dilated when the doctor already explained that I did not need to do that because I recently had it done. The staff member also tried to say that my insurance would not cover the visit if I did not have my eyes dilated. The lady who checked me in, told her that I didn't need them dilated because the doctor said so. I was also told that I cannot get my records of the pictures they took of my eyes/pupils. The only reason I went to Arbor is because that's the only referral I could be with my insurance. I will not be back unless there is an emergency and I have no other choice. I'm sure there will be other things I think about after submitting this.
Ocular Partners PLLC IMPHO
APP
David
Lubeck
Medical Practice
1,727,621,239
Ophthalmology
Female
ENGLISH
BLACK
Chicago
Medical Practice - APP
What else would you like to say about your experience?
advocate aurora health
11,146
The EMD should require any transfer from Belmont Village Assisted-Living a nurse-to-nurse sign off. My mother, Hannah Semba, was transferred by EMTs to Masonic. I was in the room when report was given. EMTs are not medically trained to give report, AND the EMT gave 3rd hand report which was inaccurate and created confusion. He reported that patient received medication to calm psychosis when medication never given. I had to drive back to AL facility to obtain accurate medical information. Masonic ER nurse was unable to contact Belmont Village because facility nurse wouldn't answer her phone AND facility has no answering service. I wish the hospital would contact IDPH and complain. AL facilities in Illinois are poorly (un)regulated. It's bad for ER transfers.
IMC ED
Advocate Illinois Masonic Medical Center
Josiah
Han
Emergency
1,689,685,114
Emergency Medicine
Female
ENGLISH
ASIAN
Chicago
Emergency Department + Magnet 1
What else would you like to say about your experience?
advocate aurora health
11,146
The staff seemed to want to rush us out of there. My daughter was there for a foot injury. The provider looked at her injury for perhaps a few seconds and did not even touch her foot. A x-ray was taken and then we were given a boot- without any explanation why she needed a boot or what the result of the X-ray was. Radiology was supposed to call us either that evening or the following day. We have still not received a call. We were not given any discharge papers with follow up recommendations either. The staff was not child (or adult) friendly. This was an awful experience.
Mayfair MR
Aurora Medical Group
Margarita
Luckhardt
Urgent Care
1,674,910,089
Pediatrics
Female
ENGLISH
WHITE
Wauwatosa
Urgent Care
What else would you like to say about your experience?
advocate aurora health
11,146
Initially called for refills on meds Susan called back said dr Dumasia is discharging me as a patient I said for what she said for 4 missed appointments she said letter was sent in July warning me . we are now in Jan and there's been no issues there claiming I made appts on 11/24/23 @ 10am and @ 11am I asked why would I have two appointments back 2 back says I don't know u made them. I had them scheduled soonest office appt went on Jan 10th also received a letter in mail same day but when opened letter it had julys date but postmark was todays date. Anyway talked this all over with dr Dumasia who said nothing about me being discharged as a patient dr Dumasia said don't worry everything will be ok and left room to write paper scripts because last time she sent to cvs they said they didn't receive. Dr never came back into room instead Susan does and tells me to find a new dr and I can't see any drs from that office my entire family goes here my husband my 3 oldest kids my in-laws & there family. I never had a problem with dr Kim seen him for a lot of years and since dr Dumasia takes his place I have nothing but issues I want to see who I can talk to that is in charge of the office over their because this is entirely aggravating and disrespectful they way they went about this and the more I think about appt on 11/24/23 they made me a virtual appt because she was booked so far ahead and nobody connected with me that day at ten I called main # they called me back and said 11 andat 11 nobody connected with me either. I want to get this resolved asap thanks
Palos Hills 7620 111th Internal Med
Advocate Medical Group
Eva
Dumasia
Medical Practice
1,680,283,902
Family Medicine
Female
ENGLISH
WHITE
Tinley Park
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
I had a colonoscopy and polyp removal. In none of my instructions was I advised not to fly following the surgery. When I arrived in California two days after the procedure and suffered a severe hemorrhage which left me in the hospital for 3.5 days and another colonoscopy to repair it and a month later I'm still anemic and recovering. A friend's husband who is a Dr. Confirmed that flying was most likely the culprit. This situation and great inconvenience and expense could have been avoided with better instructions.
EAST GI
Aurora BayCare Medical Center
Chinyere
Nwosu
Outpatient Services
1,697,913,549
Internal Medicine - Gastroenterology
Female
ENGLISH
WHITE
Algoma
Outpatient Surgery + Magnet 1 - OAS
What else would you like to say about your experience?
advocate aurora health
11,146
I would appreciate a phone call to get the results of my blood test. I don't like getting information on a website. My previous physician always called me with test results.
Lincolnwood 6540 Lincoln Internal Med
Advocate Medical Group
Marni
Goldberg
Medical Practice
1,693,019,309
Internal Medicine
Female
ENGLISH
WHITE
Chicago
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
I was at the er for chest ND back pain all I got was labs and a chest X ray never seen a room let alone a doctor at the er I should have to pay for this visit due to the medical care I ended up going to Saint Catherine's where I was seem in a 3 minutes this could been life treating and they treated me like they didn't care
AMCK ED
Aurora Medical Center Kenosha
null
null
Emergency
1,692,223,427
null
Female
ENGLISH
WHITE
Kenosha
Emergency Department + Magnet 2
What else would you like to say about your experience?
advocate aurora health
11,146
I had a diagnostic angiogram at Christ and suffered a mini stroke after I had the angiogram. Dr. Farhat was ... did the procedure. I think he was very incompetent because I don't have the use of my left hand, because of that procedure, and I would never recommend Christ to any of my family or friends. I am done recording.
CMC 8STA8STB
Advocate Christ Medical Center
Hamad
Farhat
Inpatient
1,696,671,292
Neurological Surgery
Female
ENGLISH
BLACK
Chicago
Inpatient + Magnet 2
What else would you like to say about your experience?
advocate aurora health
11,146
The PRN Dawn, I think her name was she was one of the best I have ever encountered. She explained everything and she also personally called me this morning with test results and what I should do if he got worse. She said if I had any questions, to personally call her.
IC Skokie
Advocate Medical Group
Sandra
Manogura
Urgent Care
1,674,017,619
Nurse Practitioner - Family
Male
ENGLISH
WHITE
Park Ridge
Urgent Care
What else would you like to say about your experience?
advocate aurora health
11,146
The nurse who took my son's vitals and noted my child's weight had the weight display in kilograms, not pounds. It would have been helpful for the nurse to say my child's weight in pounds. Also, it would be nice to reserve a spot in line virtually/make an appointment online for pediatric immediate care. It is inefficient for staff time and patient's parents to have to call before leaving home in order to know how many patients are in the waiting room now before deciding to visit this location for immediate care. I would prefer being able to see this information online or make a same-day appointment online.
IC Wilmette
Advocate Medical Group
null
null
Urgent Care
1,700,668,461
null
Male
ENGLISH
DECLINED
Chicago
Urgent Care
What else would you like to say about your experience?
advocate aurora health
11,146
You guys totally misdiagnosed me, sent me home with something that's not even helping my pain and you just discarded me because your hospital was full and you were busy. So you basically turned me away, kept me in the waiting room between each test where I was exposed to other sick people. You guys need to change the way you guys operate.
AMCB ED
Aurora Medical Center Burlington
Robert
Garretto
Emergency
1,684,207,692
Emergency Medicine
Male
ENGLISH
WHITE
Burlington
Emergency Department + Magnet 2
What else would you like to say about your experience?
advocate aurora health
11,146
I am still uncertain about one of my prescriptions. The doctor changed my dosage to match the dosage I was on before my move. (From my general practitioner in Florida- based on prescription sent in to pharmacy at Aurora and in the portal by me. I am still having lots of anxiety . Was told the prescription would be called in and it's the only one missing. Can you clarify?
LSL Family Practice
Aurora Medical Group
Colleen
Cassidy
Medical Practice
1,681,981,465
Family Medicine
Female
ENGLISH
WHITE
Bay View
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
The doctor and the radiologist gave differing diagnosis so it was unclear whether my toe was really broken or not
Hartford UC HAR
Aurora Medical Group
Michael
Tye
Urgent Care
1,678,998,378
Family Medicine
Female
ENGLISH
WHITE
Hartford
Urgent Care
What else would you like to say about your experience?
advocate aurora health
11,146
Horrible would never recommend anyone going to this provider
CSK Neurology
Aurora Medical Group
Saritha
Kundoor
Medical Practice
1,690,103,420
Psychiatry & Neurology - Neurology
Female
ENGLISH
WHITE
Kenosha
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
Providing healthcare via zoom or over a tablet is not ideal especially when one has a cough & phlegm. They did not give me a Covid test & my "cold" has gotten worse, cough has progressed & sure enough went somewhere else to be seen & heard in person & tested & I have Covid. Appreciate you NOT providing a test. Will never go back to a Walgreens again
ACNW
Advocate QuickCare at Walgreens
Rachel
Lyons
Retail Clinics
1,677,312,154
Nurse Practitioner - Family
Female
ENGLISH
WHITE
Park Ridge
Retail Clinic
What else would you like to say about your experience?
advocate aurora health
11,146
I wasn't pleased with my experience. It seemed that the therapist just glossed over everything. I know it's second nature to him, but he needs to remember this was all brand new to me. I would have liked more hands on demonstration…not just showing me the instruction manual and telling me to look there if I have questions. I'm a visual person, so I would prefer to try and take the equipment apart and put it together again after he showed me. He went over everything really quickly and I found myself overwhelmed later when I tried to use it. I going to have to call and come in and go over everything again. The mask is very uncomfortable, gave me a headache after wearing for 5 minutes. I'm confused on cleaning procedures too. Overall, not a great experience.
CPAP WI
Continuing Health
null
null
Home Health
1,698,098,654
null
Female
ENGLISH
WHITE
Suamico
CPAP
What else would you like to say about your experience?
advocate aurora health
11,146
It was fine. I'm pretty sure Zoom isn't HIPAA compliant though.
Quick Care Video Visit
AAH Quick Care Virtual Health
null
null
Telemedicine
1,690,103,445
null
Female
ENGLISH
WHITE
Chicago
Quick Care TeleHealth
What else would you like to say about your experience?
advocate aurora health
11,146
I was diagnosed with RSV. I had a horrible cough which has not subsided much today Thursday. I do have cough surpassing pills which work up to a point. I was told to be in guaratine for 6 days which will be next Tuesday. The way I feel I'm not going anywhere. I was told to see my Doc Giolami in a week or so.
Edgerton WI EWI
Aurora Medical Group
Shahzad
Chaudhry
Urgent Care
1,679,435,742
Family Medicine
Male
ENGLISH
WHITE
Greendale
Urgent Care
What else would you like to say about your experience?
advocate aurora health
11,146
I had a chance to look up the information ?? I needed to know before I went to see doctor Feder and we both agreed that I was needed some different medication for my eyes!
MOB Ophthalmology
Aurora Medical Group
Joseph
Feder
Medical Practice
1,672,627,655
Ophthalmology
Male
ENGLISH
WHITE
Two Rivers
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
I was supposed to have an angiogram scheduled by my doctor, but I was in the hospital for a day and a half before they actually got around to doing the procedure. This was only after two doctors and I got very upset because I was not ready to stay in the hospital over the weekend, just waiting for the procedure on Monday when I had come into the hospital on Thursday. Nobody told me when it would be scheduled. Nobody told my doctor when it would be scheduled. This was a terrible lack of communication and we were all extremely upset about it.
LGH CARDTELE
Advocate Lutheran General Hospital
Megan
Stock
Inpatient
1,686,603,526
Family Medicine
Female
ENGLISH
WHITE
Wheeling
Inpatient + Magnet 2
What else would you like to say about your experience?
advocate aurora health
11,146
It took me a long time to get help with sciatica, protrusion of lumbar intervertebral disc, and lumbar degenerative disc disease, sacroiliac/LT and high blood pressure I can't really walk far without a pull in my back stopping me from walking which hurts I can't stand long nor sit for a long time I would forever have this and my doctor doesn't want to give me the right medication I need and I would have to go through pain management that's not right and she was suppose to be my doctor don't see me for months at a time haven't Monitor my condition at all never looked at the way I walk or anything so how Does one get over being disabled not able to do what she used to do I am disabled and it's not ok this is something that doesn't get better over night so wat am I suppose to do sit in pain???? I absolutely hate that I have to continue to live with this and get no help with this condition
IC Oak Lawn
Advocate Medical Group
Jillian
Radecki
Urgent Care
1,691,291,046
Nurse Practitioner - Family
Female
ENGLISH
BLACK
Oak Lawn
Urgent Care
What else would you like to say about your experience?
advocate aurora health
11,146
The staff was friendly and professional. I love Dr. Michael Fassl!!!!! He was so kind and patient. This was my 1st annual exam and he was thorough in going through my medical history with me. I told him that I had pain in my righr arm. He examined my arm and asked me several questions. He then diagnosed my problem and told me to take either Tylenol or Ibuprofen. After 2 days the pain has greatly lessened.
Merrionette Park 11600 Kedzie Family Practice
Advocate Medical Group
Michael
Fassl
Medical Practice
1,684,718,470
Family Medicine
Female
ENGLISH
BLACK
Chicago
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
The staff at the facility were wonderful! They were helpful and very understanding. However, I called today to inquire about when my MRI report of my brain would be available. I was told that it would take 5-7 business days. I am in the medical profession and know that MRI results should be available in 24-48 hours post MRI. I continue to have symptoms as I wait for the MRI report. If are not capable of getting the MRI reports within 48 hours, the patient should be informed when scheduling the MRI. I strongly recommend that you correct this issue Immediately.
PH-MRI
Advocate High Tech Medical Park
null
null
Outpatient Services
1,696,769,730
null
Female
ENGLISH
WHITE
Homer Glen
Outpatient Testing
What else would you like to say about your experience?
advocate aurora health
11,146
I didn't like that the provider didn't follow up with the pharmacist to ensure that I could get my prescription after I explained I never received the prescription because a PA was never completed. Unfortunately, I am still without my prescription.
Zion Family Practice
Aurora Medical Group
C
Engstrom
Medical Practice
1,675,129,881
Family Medicine
Female
ENGLISH
BLACK
Zion
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
My female nurses were phenomenal. It was after 7 p.m. shift change that I had a slovenly, dirty, hairy male nurse of which it was documented I should not have because I was sexually molested by Jordan at Avid Condell just a year prior and as sickening as you people are nothing was done and I have posted photos on Facebook of where this slovenly, dirty, hairy male nurse who had his name badge hidden left my bloody IV on the countertop with your drawer open where all of your supplies are. Nasty ass people.
CND ED
Advocate Condell Medical Center
Joshua
Stein
Emergency
1,694,097,882
Emergency Medicine
Female
ENGLISH
WHITE
Round Lake Beach
Emergency Department + Magnet 2
What else would you like to say about your experience?
advocate aurora health
11,146
THIS SURVEY WAS FOR DR MOIRA MCQUILLAN NOT DR LENTZOU. You put the wrong name on the survey and I had to make five phone calls and still never found out how to contact you to tell you that so my answers and comments pertain to.Dr McQuillan. Very dissatisfied with provider. Starting with never responds to messages unless she wants to scold you. Too much to type. Maybe someone could call me. Mitzie Leonard 708-363-6580
Healthonomic Primary Care
APP
Maria
Lentzou
Medical Practice
1,737,804,746
Internal Medicine
Female
ENGLISH
WHITE
Lemont
Medical Practice - APP
What else would you like to say about your experience?
advocate aurora health
11,146
Dr Van beek did not seem to know my health history. He did not listen to my complaints about the pain I'm experiencing. And did not want to prescribe any pain relief medication or ointment for my condition. Overall just didn't seem to care about my quality of life.
SBC Podiatry
Aurora Medical Group
Devon
Van Beek
Medical Practice
1,692,251,014
Podiatrist
Male
ENGLISH
WHITE
Sheboygan
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
It was explained how critical it was to take two meds to avoid my stent closing and scar tissue. I was told the meds were phoned in to my Walgreens. Walgreens by my house was out of the RX I needed and would not get it until Tuesday and it was Saturday. I spent the rest of the afternoon of my release from a heart attack crying and in a panic to find the meds I was told to take so my stent would not close. Almost all of the Walgreens near us closed at 5:00 and I was released around 12:00. We finally found one after several calls and drove there getting the medicine less than 30 min before they pharmacy closed I cannot phantom how a hospital would tell you it is critical to take a med but not either give you a couple days supply or confirm the pharmacy the sent it to had it in stock. They scared me about not taking the meds, sent me home, and forced me to go on a stressful scavenger hunt for medicine while the clock is ticking and pharmacies are closing. I would never recommend anyone go to a hospital that cares nothing for a patients well being the second they leave the premise.
LGH MICI
Advocate Lutheran General Hospital
Nishant
Patel
Inpatient
1,684,706,384
Internal Medicine - Cardiovascular Disease
Female
ENGLISH
WHITE
Morton Grove
Inpatient + Magnet 2
What else would you like to say about your experience?
advocate aurora health
11,146
Dr Patel is great but the person who took my blood a week before left me with a large swollen bruise inside my elbow. I knew at once it would bruise because it hurt the minute she put the needle in. I showed it to Dr Patel and she said she would take appropriate action.
Regency Medical Center PC
APP
Ankita
Patel
Medical Practice
1,699,305,526
Family Medicine
Female
ENGLISH
WHITE
Palatine
Medical Practice - APP
What else would you like to say about your experience?
advocate aurora health
11,146
When my child was brought in the provider had his mind made up that she had Covid. He did not listen to my child or the parent. Nothing was done to help her pain or to reduce her issues. The Covid test he protested she was positive for came back negative. Later that night her symptoms were getting worse so we had to take her to the emergency room and they had to give her steroids for inflammation and antibiotics for a severe ear infection. Antibiotics were questioned by her father at the appointment and the provider brushed it off. We are going to request that this office visit not be billed as the provider did not help the patient and we had to take further medical action later that night since nothing was done to help her at this appointment. We will never be using this provider again!
TWR Family Practice POD H
Aurora Medical Group
Alex
Pekarske
Medical Practice
1,674,667,437
Physician Assistant
Female
ENGLISH
WHITE
Two Rivers
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
This "doctor" was absolutely horrible to may child. He was unprofessional, crude, didnt listen, and diminished the pain my son was in . Horrible person and should never be allowed to practice medicine. I have filed a formal complaint.
Sheboygan WI SHW
Aurora Medical Group
Niral
Patel
Urgent Care
1,686,890,644
Family Medicine
Male
ENGLISH
WHITE
Random Lake
Urgent Care
What else would you like to say about your experience?
advocate aurora health
11,146
This particular provider was very very dismissive of the amount of discomfort and pain that I was in. I came asking for pain relief after taking 10 days more than 10 days worth of ibuprofen, and she simply told me to continue with ibuprofen. It was very frustrating to be felt not listened to or believed.
ALMC MOB - Family Practice
Aurora Medical Group
Brenna
Rauner
Medical Practice
1,699,256,746
Family Medicine
Female
ENGLISH
WHITE
Elkhorn
Resident Physician
What else would you like to say about your experience?
advocate aurora health
11,146
When I went there I need a doctor well I gave pa instead but he told me my boil was hard and to no avail he just give Bactrum which I told I could because I get really bad and I mean bad yeast infection but he was kind but the real problem was that the girl he ask to come in to asits him was very rude, ask by her coworkers were she was she told them that she with the PA helping a patient with a boil on her ass and they all laughed I don't think that was funny and it just made my birthday worse i have worked in the medical field for many years and I never disrespected a patient the ladies at the were very sorry they were also very kind
Edgerton WI EWI
Aurora Medical Group
Nicholas
Perifanos
Urgent Care
1,675,335,867
Nurse Practitioner
Female
ENGLISH
WHITE
Greenfield
Urgent Care
What else would you like to say about your experience?
advocate aurora health
11,146
I had one bad experience with Dr. Bustos and wanted to give her another chance. I wasn't in a clear head space last year. Lost my mom unexpectedly and went on anti-depressants. My body wasn't adjusting to them well and I was a mess. So, I wasn't thinking clearly. However, Friday solidified my decision that she is NOT the doctor for me. Appointment went well until the last 3 minutes. She called me out for my previous review. Made me feel like I was the problem. Very unprofessional to come at a PAYING customer/patient in that manner. She could have simply said "we are not a good fit" instead of telling me my health and issues I wanted addressed, we're just too much for her. She was rude. She was inconsiderate. It was all very immature and dramatic. Never in my life have I ever left an appointment crying because a doctor made me feel like utter crap. I will no longer be a part of Aurora Healthcare. Thank you for wasting my time with this pointless appointment. Maybe she needs to take a class on compassion and another on how to speak to people. Any other profession would not tolerate this. BTW- do not prescribe medications that could cause MAJOR issues/death if taken with an antidepressant. Thank god for my pharmacist. Just terrible.
AHCSP Family Practice
Aurora Medical Group
Alice
Bustos
Medical Practice
1,687,476,276
Family Medicine
Female
ENGLISH
WHITE
Milwaukee
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
I'm still having bad pains on the bone by the rectum. The medicine doesn't seem to help that pain at all. Will the lidocaine patches help that? I hope so. It is very hard to bend and sit.
CND ED
Advocate Condell Medical Center
null
null
Emergency
1,688,903,376
null
Female
ENGLISH
WHITE
Mundelein
Emergency Department + Magnet 2
What else would you like to say about your experience?
advocate aurora health
11,146
The whole "if we dont call you, you're good" shit should be stopped. The results take too long for a phone call to be the basis of only negative information. Everytime the phone rang my anxiety went through the roof because I felt that the results I didn't want were only just a phone call away. Please revise this into a better, more considerate system.
Good Hope GH
Aurora Medical Group
Lauren
Van Loon
Urgent Care
1,692,540,059
Physician Assistant
Male
ENGLISH
BLACK
Milwaukee
Urgent Care
What else would you like to say about your experience?
advocate aurora health
11,146
Time with Dr Nisar was fine. I like him, he is very knowledgeable and I trust him. My only issue is with the visitation notes. It implies that I injured my back while in the USAF, which is true in 1972. However, I healed over the next year and it did not bother me again until after I retired in 2015. The notes infer that it has bothered me since I injured it in the USAF, not true.
Elgin Sherman 1435 Randall 201 Cardio
Advocate Medical Group
Asim
Nisar
Medical Practice
1,683,932,684
Internal Medicine - Interventional Cardiology
Male
ENGLISH
WHITE
Lake In The Hills
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
Very dangerous parking lot. There was snow 2 days prior and lot clearly had not been cleared. Multiple cars almost hit people or other vehicles and some got stuck.
RR US
Advocate Sherman Hospital
Brian
Chudik
Outpatient Services
1,685,381,619
Family Medicine
Female
ENGLISH
WHITE
Elgin
Outpatient Testing + Magnet 2
What else would you like to say about your experience?
advocate aurora health
11,146
While waiting in the emergency room, I asked if my husband could come in to sit with me. I was waiting for X-rays to be taken (approximately 2 hours) and they told me that no visitors were allowed in that area, yet while I sat waiting, four other patients had someone with them. My husband was very upset because he didn't know what was happening or how to reach me.
AWAMC ED
Aurora West Allis Medical Center
Bryn
Eisfelder
Emergency
1,691,165,983
Emergency Medicine
Female
ENGLISH
WHITE
Greenfield
Emergency Department + Magnet 2
What else would you like to say about your experience?
advocate aurora health
11,146
This mammogram experiance was great. The 0 is due to the emergency visit my husband had weeks before. He was in for a possible heart attack. After an hour of being in the room I looked up and noticed NOT one machine was on. NO heart monitor. It took 3 nurses to figure out the wire was loose. Thank god nothing happened in the 20 minutes it was off ! My mom was also told her back pain was a stone. Weeks later she almost died at Froedart hospital. She was misdiagnosed at your hospital. She had a spine infection. She would have died if it went on one more day of your nurses telling her "the pain is normal" as my mom cried from the pain!!!!! UNACCEPTABLE!!
AMCG Breast Imaging
Aurora Medical Center Grafton
Krista
Dyreson
Outpatient Services
1,709,338,554
Family Medicine
Female
ENGLISH
WHITE
Port Washington
Outpatient Testing + Magnet 1 - OAS
What else would you like to say about your experience?
advocate aurora health
11,146
i was also impressed by the "PA" that Hulesch had yesterday. He was extremely thorough and very helpful! I also had a migraine and he turned the lights off which was very helpful indeed. Only downside is my biggest complaint was i needed relief from my coughing, so I could rest - which I had not had much rest in the last week. Somehow the prescription got screwed up so I had another day of no rest until it got fixed. that was disappointing. Everything else was great.
Downers Grove 4900 Main Family Practice
Advocate Medical Group
William
Hulesch
Medical Practice
1,696,011,182
Family Medicine
Male
ENGLISH
WHITE
Lisle
Medical Practice
What else would you like to say about your experience?
advocate aurora health
11,146
While the staff at Advocate Condell were nice to work with, special shout out to Dr. Wang who came in and worked with me and my leg, the walk in facility in RLB where I originally went the Dr there couldn't determine a radial pulse in my foot, whereas the doctor at the ER took one look at it and knew exactly what was wrong and said it wasn't as bad as we were originally told. I feel like I am now going to get charged for 2 different charges due to being sent on a wild goose chase with a wrong original diagnosis.
IMCAR-RL
Advocate Condell Medical Center
Daniel
Kirschner
Urgent Care
1,694,403,028
Family Medicine
Female
ENGLISH
WHITE
Round Lake Beach
Urgent Care + Magnet 2
What else would you like to say about your experience?
advocate aurora health
11,146
I was treated as an adult, even though I'm past my prime. Sometimes doctors have brushed me aside and/or ignored my questions. Once recently (at a different facility than Aurora) I was interrupted while asking a question, the doctor telling me to get scheduled for the surgery as he was leaving the room and finished what he was saying in the hall, his voice receding as he left my presence. Then I left to choose a different provider.
WEST OR
Aurora BayCare Medical Center
Dongmei
Chen
Outpatient Services
1,713,119,685
Ophthalmology
Female
ENGLISH
WHITE
Green Bay
Outpatient Surgery + Magnet 1 - OAS
What else would you like to say about your experience?
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