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advocate aurora health | 11,146 | I just suggest if anybody really sick or anybody dying not to go to your hospital because y'all ass. Y'all are terrible. Like literally the worst shit ever. | ASMC ED | Aurora Sinai Medical Center | Tai | Tran | Emergency | 1,695,636,998 | Emergency Medicine | Female | ENGLISH | BLACK | Milwaukee | Emergency Department + Magnet 1 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Well, I was in urgent care and I was in pain and the nurse refused for x-ray or MRI. She wanted to look back on my 2019 x-ray and it may have progressed. So I'm coming back to 1160 Kepler Drive tomorrow to have an x-ray performed. I thought urgent care might be able to satisfy my curiosities with the x-ray because I'm 65 and I understand my body and I thought going to urgent care would be the utmost seriousness of the situation. But unfortunately she bated it down like it wasn't really necessary for x-ray. She looked at my 2019 x-ray and I was very unhappy about that. So thank you very much. | ABMC ED | Aurora BayCare Medical Center | null | null | Emergency | 1,696,651,211 | null | Female | ENGLISH | BLACK | Green Bay | Emergency Department + Magnet 1 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Dr Nystrom in my opinion is a great surgeon. But his understanding of a patients pain level is to just give more pain meds and not totally in my case seem to care what was causing the pain weeks after surgery just stating it is the healing process .After talking to other doctors and using there recommendation I found some relief an believe helped in my recovery. As I stated Dr Nystrom is a great surgeon But again in my opinion the felling of slam bam thank you mam after surgery on to the next and my concerns were taken to lightly. Miles Mertens | OSW Orthopedics | Aurora Medical Group | Stephen | Nystrom | Medical Practice | 1,701,876,782 | Orthopaedic Surgery | Male | ENGLISH | WHITE | Van Dyne | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Overall, it was a good experience. Primary complaint was with the doctor's decision. I don't know how much detail I should get into here, but we started in an urgent care, so we saw a doctor there. The ER doctor had a very different opinion, and the pediatrician that followed up, our pediatrician that followed up Monday, had another very different opinion from the ER doctor. The urgent care doctor and the pediatrician both agreed that she should have had an antibiotic for the pneumonia, which the ER doctor, after I asked a couple times, explained to me that he was confident. | CND ED | Advocate Condell Medical Center | Michael | Slater | Emergency | 1,690,203,686 | Emergency Medicine | Female | ENGLISH | WHITE | Libertyville | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I would just like to say that my stay at Good Samaritan, all of the physicians and nurses during my stay were excellent and they were very hands-on and attentive. My only concern and my only dissatisfaction was with my referring physician, Dr. Mark Totara, and I spent several days trying to get him to return my call. He told me that I didn't have a blockage and in reality I did. And I spent one week totally dehydrated at Silver Cross Hospital and needed to get some kind of surgery to remove this mass and I waited and waited and waited and would not get approval from Advocate. So my upset with Advocate is really with the referring physician for a misdiagnosis. | UNIT 50 | Advocate Good Samaritan Hospital | Syed | Rahman | Inpatient | 1,680,350,771 | Family Medicine | Male | ENGLISH | WHITE | New Lenox | Inpatient + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Did not know why they did not keep me to help me they sent me home the same way I came in I thought you would go to a hospital for help not leave the same way you came in I guess there are no doctors there that work with people with back issues instead send me home the same way I came in . I was told to follow up with my primary doctor he would tell me to go to the hospital I guess there are no doctors at South suburban hospital that no how to help people with back issues I should of got help instead of just being told to follow up with my primary doctor what is going to do in his office I know you won't see my side I came for help left the same way still in a lot of pain got no help there I will be contacting my insurance company to let them know I did not get help at South suburban hospital left the same way I came in. I should have left with my issue fixed and not the same way I came in again my doctor would have told me to go to the hospital were I can have got help not sent home | SSH ED | Advocate South Suburban Hospital | null | null | Emergency | 1,697,865,614 | null | Male | ENGLISH | WHITE | Oak Forest | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I LOVE Dr. Petrikova!! ? I'm 58 years old and she is definitely in my top 3 of PCP's that I have had. She's extremely thorough when it comes to giving directions on what I need to do (tests, lab work) and she makes sure someone gets back to me with test results and directions if more needs to be done. Dr. Petrikova is wonderfully thoughtful, friendly and actually listens to what I say. She doesn't make you feel rushed and looks me in the eye when talking. I know too many other doctors that feel it's more important to enter things in their computer while talking and it makes one feel like they are being ignored. Dr. Petrikova really goes above and beyond to make you feel like you have her full attention and I know I feel safer with her monitoring my health care needs. Aurora should be very proud and lucky to have her on staff. A million and one thank yous to her for taking great care of me!! ? Anita Ford [email protected] 414-426-3331 | LSTW Family Practice | Aurora Medical Group | Tatiana | Petrikova | Medical Practice | 1,672,689,897 | Family Medicine | Female | ENGLISH | WHITE | Milwaukee | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I have xray of stomach done on Jan 13 and they still don't have results back saying shortage of radiogists.Im still having stomach pains no answers.That is inexcusable..thank u Peg Baikie | CMC OXR | Advocate Christ Medical Center | Sandra | Bernklau | Outpatient Services | 1,703,410,196 | Nurse Practitioner - Family | Female | ENGLISH | WHITE | Oak Lawn | Outpatient Testing + Magnet 2 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I went with a month long hacking cough and sinus infection, pink eye, ear infection, etc. Everything else cleared up but my cough has worsened. He gave me one day off of work but I could have used more. I had some awful coughing fits today. Not his fault. I know it takes time and it's a minor illness, but I am frustrated with my cough and don't know what more I can do. Tired of cough syrup and cough drops. | MCS Family Practice | Aurora Medical Group | Christopher | Zablocki | Medical Practice | 1,690,510,673 | Family Medicine | Female | ENGLISH | WHITE | Valders | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | This is the best way to do a visit for pink eye. Thanks to the video visit I didn't have to take her out and about contaminating everyone else. | Quick Care Video Visit | AAH Quick Care Virtual Health | null | null | Telemedicine | 1,677,663,357 | null | Female | ENGLISH | WHITE | Beach Park | Quick Care TeleHealth | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Your doctor would not give me any medication for thrush! | Royal UC | Advocate Sherman Hospital | Yong | Kang | Urgent Care | 1,686,597,049 | Family Medicine | Female | ENGLISH | WHITE | Elgin | Urgent Care + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Yeah, I just, I wasn't really impressed with pulmonary. I don't think that really has nothing to do with Christ Hospital. Dr. McHale and the way I was treated, you know, made me very uncomfortable, very nervous, and I don't feel like I got the best care. As far as the nurses, the nurses was pretty good except for the two young men. They were very rude and one of them was just totally obnoxious and insane. The doctors for Christ, Dr. Gordon, Dr. Brent, they were fantastic, but I was really concerned about the pulmonary group. That was my worst experience that I've ever had in a hospital. | CMC SSU | Advocate Christ Medical Center | Sameena | Akhtar | Inpatient | 1,693,098,504 | Internal Medicine | Male | ENGLISH | BLACK | Chicago | Inpatient + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | She shamed me and made me feel guilty. She misread my hemoglobin for my hemoglobin A1C and shamed me for it. When I later brought it to her attention in a message to her office there was no apology. During my appointment she guilted me by saying if I don't care about my health, why should she. It was so terrible I was crying. Her bedside manner was really lacking. | KEA Endocrinology | Aurora Medical Group | Farah | Salahuddin | Medical Practice | 1,684,537,428 | Internal Medicine - Endocrinology, Diabetes & Metabolism | Female | ENGLISH | WHITE | Kenosha | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Still coughing without a solution | Chicago Imani Village 901 95th Family Practice | Advocate Medical Group | Olivia | Al-Hamdan | Medical Practice | 1,698,459,946 | Nurse Practitioner - Family | Female | ENGLISH | BLACK | Calumet Park | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Every time I end up at an Aurora hospital there are issues. The ER nurses are very rude with a poor attitude. I was sent home Monday with pneumonia/renal failure. Came back Wednesday because it was worse. I gave them a chance to access my dialysis port. Knowing it was my first time, they sent one tech. He blew the vein and the poor guys on the phone calling and calling for help while my arms blowing up like a baseball size lump. Next day, 2nd team arrived with technicians. They could not get the port working, which isn't anyone's fault, however knowing all this there should have been an ultrasound tech to assist. The Dr then pushed for a catheter, which one of your own nurses said no make them use the fistula. I was supposed to stay in a hospital, not connected to anything, with one nurse saying I can have food and one stating I can't. No one was on the same page. I've given opportunities where my instincts said otherwise. My arm still is sore days later. Not to mention the mind games, I had no food, so they make you think you're not using the bathroom for other reasons. I need the surgery so bad, however "tentatively " the nurse said it could be Friday but more than likely next week. So, sitting in a hospital being charged for 2 meds and juice for, maybe another few days is okay? …Forward a few days, after I discharged, I'm better now than when I felt in the hospital. Yes I still need the surgery and dialysis, however will not be going through Aurora. At the end of the day a hospital is a business, and luckily there are other options. Thank you to the nurses who did actually care, and to Parker (dialysis technician) for keeping calm, cool, and collect under pressure! | AWAMC ED | Aurora West Allis Medical Center | Michael | Becker | Emergency | 1,702,898,487 | Emergency Medicine | Male | ENGLISH | WHITE | Milwaukee | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I informed Dr. Hamdallah that due to my seizure disorder I would like take a medical leave. I am a special education teacher. I teach students with autism. Some of my students have violent tendencies. I have been physically injured by some of them. My stress level has increased my seizure activity. I have had more seizures in the last 4 months than I have had in 2 years. I shared this information with doctors Ali, Manaparambil and Hamdallah. I brought the medical forms to my appointment with Dr. Hamdallah on 1/4/24 for the doctor to sign. My school district requires that the doctors signature be on the medical leave application. Dr. Hamdallah would not sign my forms. He refused and didn't provide an explanation for why he wouldn't sign them. Dr. Hamdallah wrote a letter on my behalf to my employer, Chicago Public Schools. My request for a medical leave has been denied by my school district because I didn't have the required paperwork with doctors signature. Prior to seeing Dr. Hamdallah I reached out to Dr. Abid Ali which is the neuro that has treated me since before the pandemic. On 12/13/24 I forwarded the forms to Dr. Ali for him to sign. When I reached out to his staff for an update I was told that Dr. Ali wouldn't sign my forms and he was putting under me under the care of Dr. Hamdallah effective immediately. Because I need a provider signature, I took my forms to Dr. Sheela Manaparambil, my primary physician on 12/18/23. I had an appointment with her on 11/20/23. After I didn't receive any status on my medical leave paperwork I reached out to Dr. Manaparambil via message in the live well app on 1/1/24. She called me back on 1/2/24. Dr. Manaparambil told me that she would not sign my forms. She stated that she is not my neurologist so she would not sign the forms for a 90 day leave. I explained I needed this time to recover. I explained how being attacked by my special needs students has increased stress which increases my seizure activity. She stated I needed to seek a psychiatrist for care. I am extremely disappointed with Advocate Healthcare. I have met 3 doctors that have denied me their medical care. Without a signature from a physician my leave request has been denied. I am returning to work on 1/8/24 unwell. My medical leave would allow me time to rest and make appointments for MRI an EEG and lab work as requested by all 3 providers. This is highly unacceptable. It makes me question the care of these physicians and the overall care of advocate. I have also reached out to parties outside of Advocate for suggestions. At this time I do not recommend the care of these physicians or Advocate Healthcare. | Palos Heights 11824 SW Neuro | Advocate Medical Group | Abdallah | Hamdallah | Medical Practice | 1,674,109,107 | Psychiatry & Neurology - Clinical Neurophysiology | Female | ENGLISH | BLACK | Chicago | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I spent two days in a hallway being brought there by ambulance in need of urgent care, which I did not receive. Ended up getting kicked out on the second day. I find that very disrespectful. | CMC ED | Advocate Christ Medical Center | Rhea | Patel | Inpatient | 1,686,513,351 | Internal Medicine | Male | ENGLISH | WHITE | Palos Park | Inpatient + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I am not sure why I saw a physician's assistant as opposed to a doctor. I looked at my paperwork later and found out that was the case. I believe that I should've been given other options for a treatment plan other than I don't see anything wrong. I still have the same problem and I don't believe that a PA is qualified to diagnose an issue. I am very upset. | IC Oak Lawn | Advocate Medical Group | Erin | Hill | Urgent Care | 1,696,722,258 | Physician Assistant | Female | ENGLISH | BLACK | Oak Lawn | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I arrived at 5:30 am for a 8:30 am procedure. I was in and out of surgery and in recovery by 10am. I did 6 hours flat on my back, which I was told was not required to be in recovery, that I could be moved to my room. Meanwhile, my family sat in the waiting room all day, being told I had a room and then told the room was given away. Then told it wouldn't be long all day… as they waited until the family waiting room was closed at 7pm and told they could wait somewhere else. Meanwhile I was in recovery all damn day, being told a room was being cleaned for 4+ hours.. I did not get a room until 10:30 pm. So I spent 12 hours in recovery. I feel it is unacceptable to have waited over 12 hours for a room. I also feel it was unfair to my family who waited so long and were told they were not be able to see me. Even though other patients had visitors in the recovery room. The stress caused by this experience had me feeling nauseous and caused major acid reflux, where I had to be medicated. My pacemaker alerted my doctors office that I had a cardiac episode that evening because of stress caused by waiting all day. In the future I will have to think twice before having a procedure done at this hospital. | CMC HPC SG | Advocate Christ Medical Center | Ibrahim | Kassas | Inpatient | 1,714,454,256 | Internal Medicine - Interventional Cardiology | Male | ENGLISH | WHITE | Palos Heights | Inpatient + Magnet 2 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Bao Xiong, the NP who saw me, was incredibly thorough both in her exam and explanations. She listened carefully and responded thoughtfully. She also reached out to me by phone that evening because she saw that Livewell showed her that I had not checked my test results. This prompted me to tell her that my fever had gone up again, and she had me come in, before closing, to get a chest x-ray which showed pneumonia. She is wonderful! | Cedar Creek CC | Aurora Medical Group | Bao | Xiong | Urgent Care | 1,677,596,278 | Nurse Practitioner | Female | ENGLISH | WHITE | Port Washington | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | We did get the help he really need shame on this place they prefer people died instead of give the help the he needs but the charge to the endurance and if you do not have any they kick you out | IMC ED | Advocate Illinois Masonic Medical Center | null | null | Emergency | 1,687,431,023 | null | Male | ENGLISH | WHITE | Chicago | Emergency Department + Magnet 1 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The receptionist was polite, as was the technician who did my ultrasound. The only complaint I have is that I've been an Aurora patient for 40 years. I've had ultrasounds many times before without problem. When checking in on 01/02/24, I was asked to sign a paper that said I would be responsible for charges if my insurance didn't pay for it. That caught me off guard since my ultrasound was minutes away. Since I've never had to sign a paper like this before, I can only assume Aurora had advance knowledge that there could be a problem with insurance paying. Aurora didn't give me advance notice of this so to spring it on me at the last minute caused me some concern. I kept an eye out for the claim & it was denied. Since I haven't been billed for it yet, I assume they need more information before paying it. The fact I wasn't given advance notice of this & then signing the paperwork minutes before my ultrasound caused stress that I didn't need. Patients need to know in advance if Aurora thinks insurance will reject a claim, not minutes before the test is scheduled. | AMCG Ultrasound | Aurora Medical Center Grafton | Dana | Osburn | Outpatient Services | 1,703,081,968 | Internal Medicine | Female | ENGLISH | WHITE | Cedarburg | Outpatient Testing + Magnet 1 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The front staff is rude and unwelcoming. The provider did not help with my daughter's problem and did not listen. He was nice and knowledgeable, but not a thorough exam. | Oak Creek UC | Aurora Medical Group | null | null | Urgent Care | 1,681,529,342 | null | Female | ENGLISH | WHITE | Oak Creek | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Went in for back pain and she didn't want to give me any form of muscle relaxing medication because she didn't want me to miss work. I joked with my boss the next day if he called urgent care about me. Did I come off as someone who wanted pain medication? Why was my employer the deciding factor in my health care needs? And finally, are steroids better than muscle relaxing medication for back pain? Am I thinking to much into this? | Racine 8400 Washington | Aurora Medical Group | Eftu | Boru | Urgent Care | 1,693,925,428 | Family Medicine | Male | ENGLISH | WHITE | Mount Pleasant | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Everything was great, except this is the 2nd time in as many visits that who ever started my I V has no idea what they are doing. Absolutely horrible experience, both times. Hard to believe that something so simple can cause issues. Re-training is needed badly. | AMCSC GI | Aurora Medical Center Sheboygan County | Nicholas | Draeger | Outpatient Services | 1,702,546,143 | Surgery | Male | ENGLISH | WHITE | Sheboygan Falls | Outpatient Surgery + Magnet 1 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I understand I was in for urgent care but the nurse/paramedic working ignored me when I told him I was on several medications. He deleted old medications and when I asked to tell him my new medications I was cut off and told "we don't care, this is urgent care". Urgent Care should be aware of all of my medications! What if they would have needed to prescribe medication or given me medication there that could have interacted with my current medications. In fact they told me to take ibuprofen, which they would have known I can't take if they would have my updated medication lists. They would have seen that I take dicloflenac sodium tablets for the bulged discs in my back which means I can only take Tylenol. | KAU UC | Aurora Medical Group | Katrina | Destree | Urgent Care | 1,681,590,319 | Emergency Medicine | Female | ENGLISH | WHITE | Two Rivers | Urgent Care + Magnet 1 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | For some reason I leaves with more pain.i don't know how much longer I will be able to take it. | CH Cicero | Advocate Medical Group | Cassandra | Amundsen | Outpatient Services | 1,674,616,473 | null | Female | ENGLISH | BLACK | Chicago | Outpatient Rehab | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Because the practicioner was remote, she was unable to properly assist me. Instead of prescribing me antibiotics, she sent me away, saying it was likely ear wax buildup. As a result, my evening was spent in extreme, debilitating pain with very little sleep. Today, I went to an outpatient immediate care facility and saw a human being. This nurse was able to see the issue, prescribe me antibiotics, listened more carefully, and told me, flat out, this was obviously not an ear wax issue, but an ear infection. The remote nurse at Walgreens told me to get debrox for ear wax. The nurse today told me that not only did I not need that, but I never needed it. I was sent away with instructions to use debrox, and number 2 on the "don't" list was "do not use if you have an ear infection. " | ACWM | Advocate QuickCare at Walgreens | Michelle | Mcclure | Retail Clinics | 1,691,391,964 | Nurse Practitioner - Family | Male | ENGLISH | WHITE | Wheeling | Retail Clinic | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Though it did not seem busy (most of the time I was the only person in the waiting room) I had to wait (in great pain) for nearly two hours before being seen. While everyone was extremely nice, attentive, and communication was good, and the diagnosis was correct, what was prescribed was ineffective for addressing my level of sciatica/piriformis syndrome. As a result, I ended up in the ER two nights later, (after the prescribed treatment had virtually no effect) in order to get adequate results. I will continue to use the facility, and like the doctor very much.. but the treatment was definitely too cautious and conservative. It cost me another two days of extreme pain and then spending a night (until after 3AM) in the ER for myself and my partner who had to be at work at 7:30AM. I have been treated for piriformis syndrome three times now. The others resolved the issue with just a single visit. | IC West Dundee | Advocate Medical Group | null | null | Urgent Care | 1,695,103,352 | null | Female | ENGLISH | WHITE | Elgin | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Nothing now I would call him, if I have to come back again. | SBC Urology | Aurora Medical Group | Jeffrey | Welsch | Medical Practice | 1,672,785,223 | Urology | Female | ENGLISH | WHITE | Fond Du Lac | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I went in to complete a CTA and was injured as a result. The nurse used a Lardner 20 or 22 mm needle which she stated was necessary to administer an iv. During the CTA the radiology tech pushed too much iodine thru the iv resulting in an infiltration and my arm expanding like a ballon. I could feel my vein burst and extreme pain. The radiology tech then added a heat compress and started pressing on my inflated arm which was burning and in sever pain. I was seen by a doctor who said the iodine could damage tissue and could not be certain if the infiltration was saline or iodine. I was told I should be ok but still have tingling and pain in my right arm. I am going to file a formal complaint and have my vein and arm checked by a different facility. | CMC CAT | Advocate Christ Medical Center | Mark | Thompson | Outpatient Services | 1,710,041,771 | Internal Medicine - Cardiovascular Disease | Female | ENGLISH | BLACK | Chicago | Outpatient Testing + Magnet 2 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Well, I just made a phone call cause I woke up this morning with a very congested cough and left a message for someone to call me back and so far no one has called me back so I'm very congested and I'm coughing and I wasn't like that yesterday, so I am seeing my doctor on Monday, but this is today that I need to talk to someone if I need to take something so as far as the my experiences, I really don't know what to say. At this point nobody told me about a Saturday if you're open on Saturdays or if you take calls my number is 224-531-3660. If someone can please give me a call I would appreciate it. Thank you my name is Ruth Ann Oram. | Park Ridge 850 Busse Pulmonary | Advocate Medical Group | Asim | Syed | Medical Practice | 1,693,657,246 | Internal Medicine - Pulmonary Disease | Female | ENGLISH | WHITE | Des Plaines | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | It took FIVE people to draw my blood. I don't have spectacular veins but I've never been poked so many times; probably twice at the most. Your lab space is freezing. Your staff is freezing. Sitting in that waiting space by the main doors is enough to send your veins into permanent hiding. I was shivering and the older woman next to me didn't dare take off her coat or hat. | OSW OCC HEALTH 4 | AAH Occupational Health | Gregory | Nystrom | Medical Practice | 1,687,191,586 | Chiropractor | Female | ENGLISH | WHITE | Berlin | Occupational Health | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Doped me up on painkillers/muscle relaxers and sent me home with steroids and painkillers without any investigation as to what could be causing such severe back pain. My legs were tingling and spazzing, moving was extremely painful, I have a history of a collapsing disc yet they didn't think it was necessary to do any imaging. Nurse who attempted an IV burst 3 of my veins and didn't seem confident in what she was doing. I wouldn't have gone to the ER if I wasn't in such severe pain and worried for my health, I felt as though my pain was disregarded and left feeling like I was given bandaid for a larger issue. | AMCG ED | Aurora Medical Center Grafton | Pamela | Krol | Emergency | 1,697,958,274 | Emergency Medicine | Female | ENGLISH | WHITE | Germantown | Emergency Department + Magnet 1 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I have a new cell phone number 847 957 1297 please change records. The procedure were very efficient. | LGH MAMMO | Advocate Lutheran General Hospital | Patricia | Stringer | Outpatient Services | 1,675,229,249 | Specialist | Female | ENGLISH | WHITE | Arlington Heights | Outpatient Testing + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Before, this has been a positive experience. Yesterday, I was taken to the exam room and prepped for the visit and not then seen for about an hour without explanation. A nurse prepped for the reinsertion of my catheter, the doctor entered and did the reinsertion without lidocaine and left. Some time later, Tiffany entered and noticed, with some irritation that the doctor left me lying on the table, a leg-bag between my legs filling, and unclear instructions of what was needed. I think he is a good doctor, but I was not impressed this visit. | CSR Urology | Aurora Medical Group | Thomas | Bormes | Medical Practice | 1,689,465,026 | Urology | Male | ENGLISH | DECLINED | Mount Pleasant | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | - Did not have my prior history despite me dropping off paperwork in person. - Is not available for questions or follow-up. - Her team is not informed of her decision to proceed with next steps. - Still awaiting follow-up procedure scheduling after several attempts to reach out. - Unable to get info/codes for an estimate. | HAR Ob/Gyn | Aurora Medical Group | Nicole | Menegakis | Medical Practice | 1,700,675,852 | Obstetrics & Gynecology | Female | ENGLISH | WHITE | Hartford | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The Physician's Assistant seemed to be unsure of things and not confident. She prescribed me something that I could "take if I wanted". I don't know the medicine, how would I know if I want to take it. I left the appointment crying, because the Physician's Assistant didn't seem to know how to help me, and I'm unable to see my regular doctor for 2 months. I don't know how to get help. It was EXTREMELY disappointing. | Brookfield | Aurora Medical Group | Rebecca | Caples | Urgent Care | 1,697,099,514 | Physician Assistant | Female | ENGLISH | WHITE | Wauwatosa | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | My husband has heart failure with a history of strokes and blood clots. On January 10 after an Ablation, the nurses, (Holly) and a younger nurse, would not admit him even though he was coughing up blood and couldn't walk. They were both in such a hurry to get us out of the hospital that Holly wasn't getting him dressed properly, with his underwear not pulled up so she couldn't pull up his pants. She kept telling him "it will be nice to be in your own warm bed" and the coughing up blood was "normal" for a man with a history of blood clots and strokes. When he was dressed, the young nurse told me "now you can take him to the car" and I asked her "how, when I have to get the car and have to get the car and bring it to the front?" and she said "oh yea" then she said "well then hurry up and get your car". This was the evening of January 10 and on the morning of January 12, we called 911 because of him coughing up blood, the fear of a blood clot in his bruised leg where the Ablation took place, and he still couldn't walk. At the ER, we found he had Pneumonia and put on oxygen with antibiotics, etc. he was hospitalized for 2 weeks and in rehab for over 1 week. If he had been admitted the night of the 10th, the Pneumonia would have been found and perhaps he and I would not have gone through the many nights and days of being worried and upset. Now we have to pay the bills for the mistake made hastily by Holly and the young Nurse. | SHER IVR | Advocate Sherman Hospital | Basil | Saour | Outpatient Services | 1,701,949,259 | Internal Medicine - Clinical Cardiac Electrophysiology | Male | ENGLISH | WHITE | East Dundee | Outpatient Surgery + Magnet 2 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Dr. Colasacco is most thorough, empathetic and compassionate doctor I've ever had through the years. He listens to you, and understands. I never feel rushed, and he makes me feel comfortable talking to him about any concerns I have, even if they are. You can really tell he cares and takes the time, and will go extra lengths to find the cause of your illness and other things he may see or notice during his exams! I thank him for doing further testing when it came to my enlarged thyroid felt during my yearly physicals. If it wasn't for him looking into it further with ultrasounds and biopsies, and blood test ( which showed my thyroid function was ok); I would have just played it off as no big deal, it's just a goiter, and went on with my life, but it wasn't. Later on with further follow up tests he ordered, it turned had turned out to be papillary thyroid cancer. Which, explained a lot of loose ends into how I have been feeling. He even called me personal to tell me, which I think says a lot about his character as a physician. Im sure to a lot a people he's just doing his job, but to me it shows how much he cares about his patients and how much his job is more then that to him! His staff is awesome too! You can tell they love what they do too and work well together as a team…they are quick to get back to you; via email or phone questions, med refills, etc..and there is never a long wait time from checking in the front too seeing the nurse, then seeing him! Thank you all so much for all you do for me and my family's health and happiness. It never goes unnoticed! Always 5 star care from start to finish! | DPC Family Practice | Aurora Medical Group | Lawrence | Colassacco | Medical Practice | 1,692,616,050 | Family Medicine | Female | ENGLISH | WHITE | Green Bay | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Waited for 1.5 hours after I checked in before tech told me I didn't need the oral contrast solution (which radiology had insisted I needed). Waited for another 20 minutes before a different tech told me they needed to discuss order with my PCP. Waited for another 10 minutes before the second tech told me my PCP put in the wrong order, and that I needed to do the oral contrast solution. I walked out. The VERY least staff could have done would have been to keep me up to date in a more timely manner: they required me to show up an hour earlier than originally specified, but then had me sit there for 1.5 hours with no communication at all. I think I'll do my best to avoid patronizing Condell's radiology department in the future. | CND CAT | Advocate Condell Medical Center | Jonathan | Stimer | Outpatient Services | 1,680,847,748 | Family Medicine | Male | ENGLISH | WHITE | Mundelein | Outpatient Testing + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I had a day surgery procedure done, for which I had complications which required me to go to the ER, and I was then later admitted. I had to wait coming from day surgery in the lobby for almost 4! hours before I was seen by a ER doctor. It was then another hour once I got in a room before I received any pain medication. During this time I was in intense pain, and I had bleeding from my kidneys. I had just been back at the hospital 6 weeks ago for the same thing. Turned septis, and again another week spent in the hospital. | WA IR | Aurora West Allis Medical Center | Peter | Drescher | Outpatient Services | 1,693,233,049 | Radiology - Vascular & Interventional Radiology | Female | ENGLISH | WHITE | Muskego | Outpatient Surgery + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | My visit the er was great the PT nurse took great care of me but I had been calling almost a week no one told me I needed to come in Er to be seen before I could get the medicine for the virus from Saturday until Wednesday and I am very upset because I don't play with virus at all and I call more than once every day up until Wednesday now I am still positive. | IC Olympia Fields | Advocate Medical Group | Colleen | Cardinal | Urgent Care | 1,679,930,573 | Nurse Practitioner - Family | Female | ENGLISH | BLACK | Park Forest | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The lab worker Alonzo c was very rude I was trying to explain to him that my veins are very hard to find to prevent getting stuck multiple times he aggressively responses I been here 10 years and also he tells me as he drawing books I can tell you don't drink no water I am like that was rude how you figured I don't drink water you know nothing about me. He states your veins are dehydrated I'm like huh my veins are always hard to find never again | Mayfair MR | Aurora Medical Group | Heather | Korus | Urgent Care | 1,693,628,825 | Nurse Practitioner | Female | ENGLISH | BLACK | Milwaukee | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The staff in house at New Franklin office. Where just great for my blood test. The staff got my blood 1 time with no problem, No big bruise today. Usually I hate getting blood test. Usually get stabbed a few times. Come out black blue next day | Bay Settlement FP | Aurora Medical Group | Erich | Quidzinski | Medical Practice | 1,683,087,760 | Family Medicine | Male | ENGLISH | WHITE | Kewaunee | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I was admitted to 8w for 5 days. Day 3 and 4: the day shift and night shift nurses were unprofessional and un empathetic. My day shift nurse, those days was very discombobulated, very rude and was extremely annoyed anytime myself or my roommate had any request (pain meds for her, questioning my results for me). Keep in mind, I also only pressed the call light when my IV fluids were out or if I had heart palpitations. She also failed to keep up with my angiogram site. I was told the air needed to come out every 15-20 mins. The angiogram nurse had withdrawn the first 2ccs. It took Ricky a total of 3 hours to get the air out because she kept failing to come back and check and I eventually had to call her for the last piece of air because my hand was just throbbing at that point. My artery had also started to harden to which night shift told me that shouldn't have happened. Night shift nurses, Madeleine and she had a new nurse who was orientating with her were just as rude. As a new nurse, I was surprised by just how disconnected she was. She just seemed annoyed to be doing my job. The night shift nurses- The first night I had them on Wednesday, my IV fluids ran out, so I press the call light. 30mins that call light was on and I just kept silencing until finally there was nothing but almost air in there so I shut the pump off. Madeline comes in 10 mins later, and expresses her frustration to her orientee that I turned the pump off. Thursday night with them, my roommate got moved to a private room. There is a curtain between myself and roommates bed so I didn't see anything until after she was moved. I had to use the bathroom( my roommate did not use the bathroom and she was confined to the bed so the bathroom this whole time has only been used by me). I have my iv pump and tele box in my hand (my gown didn't have the tele box holder), draw back the curtain to get up- there is linen from the bed just thrown, forks and garbage all over the floor, the bed pan she had used left on the chair. I can't get into the bathroom because they had put the garbage in there, and to top it of- stool liquid on the toilet seat. All of this was a huge fall risk had I been older an older individual . The tech, nor the nurse bothered to strip the room or pick up anything and the fact that I was the only one who physically used the bathroom was extreme frustrating as I couldn't even make it to the bathroom. Instead of pressing the call light. I moved the garbage can out and I cavi wiped the toilet seat so I could use. The orientee nurse comes in later because my fluids ran out and instead of picking anything up she stepped over everything. I asked her if someone was going to clean up and she says EVS will come at some point. Regardless, it takes a few minutes to pick up some of the stuff and from other units- the techs usually strip the room and EVS cleans m. Madeline came in after to check the fluids the new nurse changed and in fairness she did clean up. I have video of this mess also if needed. Day 5- Nancy; the BeST nurse!! Compassionate, kind, timely, answered any and all questions! Other good feedback, the doctors were amazing! Dr Shama Ali, Dr Kossas, Dr Zaid, Dr Akhtar. They collaborated so good together and really informed each other of what plans were. I was a unique case kind of- and they really put my mind at ease. My experience during My angiogram was also amazing! Connor the RN(I didn't get his name) during my procedure, Jillian pre op, Erik J post op really put my mind ease and was honestly the best procedure I had because of them! The fentanyl did not hit me at all during procedure so I was totally alert but because of Connor it didn't even matter. He played the music I liked and kept conversation going which entirely distracted me from what was going on. Overall, 8 W was not a great experience. Wouldn't recommend with the exception of Chris(day tech) and Nancy (day RN). There was a tech night one I had and she was great but unfortunately cannot remember her name. | CMC 8W | Advocate Christ Medical Center | Shama | Ali | Inpatient | 1,676,400,286 | Internal Medicine | Female | ENGLISH | WHITE | Oak Lawn | Inpatient + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I had great difficulty getting access to this gastro Dr. Arora did not allow a smooth appointment process, basically insulating this Dr. and his appointment staff from me. Rather, I was forced to deal with an out of state advocacy group, who on one phone call, informed me that this Dr. was not taking new patients. On one day I left 4 messages asking someone (anyone) to get back to me regarding blood in my stools and getting an investgative procedure scheduled. 4 days had passed -- nothing -- no one! I have never had this happen before with any Green Bay clinic nor hospital. Beyond this, the prep went all right except for the day of the procedure. One nurse, out of the 3 who prepped me, seemed odd. Not only that, but she seemed to struggle finding the vein for the IV. She had marked (in black) her target area -- a mark that to this day has not fully faded. Her inability to facilitate a smooth and mostly painless needle insertion failed. It HURT LIKE HELL! I do not recall whether she used a proximal tourniquet. What she then did was spill the glucose test strips from their vial -- at which the accompanying nurse exclaimed in an aghast manner. My advice -- keep unqualified staff away from patients! Also, No one asked whether I cared to use the toilet once more. I should have -- by the looks of my under blanket post procedure. Never had that happen with prior colonoscopies. Post procedure the Dr. came in very briefly. He was very brief and seemed harried/rushed. I sure hope he could identify possible troublesome specimens. He left, waving his hands above him saying I would not need any further such exams. Even at 81, I find that odd considering my mother died from colon cancer and my history of sever diverticulosis and twice found colonpolyps by Dr. Roland Christian -- someone zi fully trusted allonf with his pleasant and well trained staff. Finally, I found it difficult to observe that no final Dr. Boscom report was made available tome. What did he see -- was the colon clean enough for him to do a good observation? Should there be more of a concern regarding the numerous diverticula traversing the sigmoid? I saw all those following an appendectomy 3 years ago. Patient hiistory is something every Dr. needs to inform himself about. Was this done? I expected a far smoother experience than was provide here. Yes, we are all busy -- that does not cut it, Aurora BayCare. Vaughn | EAST GI | Aurora BayCare Medical Center | John | Bosco | Outpatient Services | 1,709,924,924 | Internal Medicine - Gastroenterology | Male | ENGLISH | WHITE | Hobart | Outpatient Surgery + Magnet 1 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Efficient. No bullshit | Oshkosh Jackson | Aurora Medical Group | Mark | Evans | Urgent Care | 1,700,968,580 | Physician Assistant | Male | ENGLISH | WHITE | Oshkosh | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Blood draw was very painful, left large blue bruise, she had 23 yrs experience but didnt know how to do butterfly on my hand. I dont believe I should be someones practice arm. She was nice but very anxious and unsure about doing it. So, even though she said she had done this before, she blew it and I suffered for it. Took 2 days to get my BP to come down, very traumatic for me. I will go to hospital to get it done by people who know what they are doing and are confident in thier practice. She tried, she lied and I suffered for her experiment. Wont see her again. Dont like being guina pig. There are more ways than one to do a blood draw and apparently she just wanted to do it her way and not mine. I make the choices f I r my bidy, she doesnt. | DCY Family Practice | Aurora Medical Group | Britain | O'connor | Medical Practice | 1,687,597,605 | Family Medicine | Female | ENGLISH | WHITE | Egg Harbor | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Horrible experience | ASMC GI | Aurora Sinai Medical Center | Nadia | Huq | Outpatient Services | 1,705,661,301 | Internal Medicine - Gastroenterology | Female | ENGLISH | WHITE | Mayville | Outpatient Surgery + Magnet 1 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Hello, I had a hip replacement on January 25th. I was in a room over in the ortho wing. The nurses and aides were fabulous, but I didn't get any rest due to they were doing construction on the floor below me. So there was hammering all day like they were in my bathroom. I was very upset, didn't get any rest, and I felt like the therapy was rushing me on okay me to go home. So I just don't put people in a wing where there's construction below or above the floor where they're working at because it was a terrible, terrible time, but the nursing staff was fabulous. | CMC 6W | Advocate Christ Medical Center | Daniel | Troy | Inpatient | 1,710,703,411 | Orthopaedic Surgery | Female | ENGLISH | WHITE | Oak Forest | Inpatient + Magnet 2 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | This provider is a neurosurgeon. There is no reason to call me every 6 months to talk about health or illness goals. | Oak Lawn 4440 95th Neurosurgery Peds | Advocate Medical Group | Dimitrios | Nikas | Medical Practice | 1,691,689,687 | Neurological Surgery | Male | ENGLISH | WHITE | Chicago | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | It was disappointing at best. The lady that assisted with my initial entrance to the exam room was the best part of the entire experience. The doctor was dismissive, didn't test for anything, and told me I should just be taking some Tylenol despite my symptoms, that I am still experiencing today....days later. | Oal Lawn 4220 95th 200 IM | Advocate Medical Group | Chanmoly | Seng | Medical Practice | 1,684,568,315 | Internal Medicine | Female | ENGLISH | WHITE | Alsip | Resident Physician | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I work for Advocate as a physician and I would never recommend anyone come to this office for numerous reasons. 1) you never actually see the provider that you were assigned to see…I haven't seen an actual Dr in 3 weeks even though I've been assigned to each appointment. 2) no one has ever discussed a birthing plan, what the process for induction would be like etc…things that actually matter, instead they try to discuss things like the mechanism of iron absorption which I already know. 3) it is IMPOSSIBLE to get ahold of anyone at this office without going through the app which is absolutely ridiculous. 4) the staff here don't even know how to properly do simple things like take a blood pressure reading. If someone's pressure is high you don't immediately repeat it two minutes later after they have been walking around. This may not seem important, but during pregnancy when this can literally change the course of your delivery it is important And 5) the staff here overall is so rude. I had an experience with an MA names Rosa yesterday that was completely unacceptable. While trying to get short term disability forms filled out for FMLA she said to me "99 percent of our patients work till delivery", and you don't have a medical reason to be off work so we can't "make something up." How dare she insinuate I wanted something to be "made up" she also shamed me for taking a FULL WEEK GASP of work off before my actual induction. I will find a way to make sure she is reported for her complete insensitivity and lack of bedside manner. | Oak Lawn 4400 95th OB | Advocate Medical Group | Katelyn | Bednarczyk Giese | Medical Practice | 1,685,766,866 | Nurse Practitioner - Family | Female | ENGLISH | DECLINED | Dyer | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The doctor refused to listen to what I had to say. He came into the appointment fully convinced my medications were the issue even after I explained the issue had been there before I started taking those medications. Both my primary care doctor and psychiatrist who prescribed the medications agreed that it was not likely to be an issue from the medication. During my appointment I felt unheard and belittled. Additionally, more than once he brought up needing to inform my primary care doctor if I was pregnant because the medications I am already taking would be dangerous to a baby. I understand to mention it, but he continuously brought it up and said it was because I'm a "young female". I left the appointment feeling upset and uncomfortable. I will not be seeing this provider again. I have worked with many doctors and have never had an experience that was nearly as bad as this visit. | GMOB Electrophysiology | Aurora Medical Group | Mohammed | Premjee | Medical Practice | 1,697,215,655 | Internal Medicine | Female | ENGLISH | WHITE | West Bend | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Dr. Marten was only concerned about my blood pressure which is controlled by medication, she miss diagnosed skin infection #2 after I was admitted for the first one I had many questions and she was quick to tell to stop talking and basically waste my time as I said she said I should go to a wound clinic and now just a few days after my visit with her I have a full blown painful skin infection, and hopefully can be treated with antibiotics. I am see the dermatologist Tuesday. I was definitely not happy the way she treated me nor listened instead of accuse me of scratching my leisions. That was the next day by a dermatologist was confirmed it was another staff infection and a wound clinic was definitely not were I was to be for treatment. I normally would receive better care from the PCP building. If I decided to continue with those doctors, I would hope they pay more attention than what she did. Her referral to a wound clinic would have been a death sentence, and I hope I will be treated for this second skin infection and recover. | Downers Grove 3743 Highland Internal Medicine | Advocate Medical Group | Monica | Martin | Medical Practice | 1,694,082,930 | Internal Medicine | Female | ENGLISH | WHITE | Lombard | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I would like to talk with Dr Rhoads occasionally by myself without family always present. I would appreciate feeling that my responses are as valuable as my families. Thank you Carol | Downers Grove 3743 Highland Behavioral Neurology | Advocate Medical Group | William | Rhoades | Medical Practice | 1,681,830,791 | Internal Medicine - Geriatric Medicine | Female | ENGLISH | WHITE | Wheaton | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I was never seen at the Aurora Racine surgery center!!!!! This is a horrible mix up and should be investigated | Stress Echo RAC | Aurora Medical Center Kenosha | Anthony | Locurto | Outpatient Services | 1,677,621,936 | Internal Medicine - Cardiovascular Disease | Female | ENGLISH | WHITE | Kenosha | Outpatient Testing + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The mammo tech and US tech were rude and not informative. They also ran really behind blaming everyone else for the time delay. The mammo tech was not considerate and aggressive. She rushed and when I had a question she "shushed me", I felt like I was not welcome and just a number. Very cold lady. The US tech was cold and when it was my turn she had no eye contact and didn't inform me what was happening next. She did the job half ass. When she was done with my right she stood up and tossed a towel on me. When she started my left she squirted the gel and it went all over my face. I wiped it off with my sleeve while she offered nothing !! **** the mammo tech didn't wear gloves, nor did I see her sanitize before or after. I did mention the gloves and she had no response. Advocate 103rd is the best hands down I will never go back to Palos | PH-Mammo | Advocate High Tech Medical Park | null | null | Outpatient Services | 1,683,772,395 | null | Female | ENGLISH | WHITE | Mokena | Outpatient Testing | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Only issue was with my lab work. I went on Jan 17 to get my lab work completed prior to dr visit. Somehow my complete lab orders were not in the system and I only got 2/5 completed. Dr Kelly's office called on 1/18 to review lab results and apologized over the error that the other 3 tests were not taken. They asked that I go in to complete the other 3 lab work. I went in on 1/19 so I could have results for appointment on 1/22. I discussed with Dr Kelly and he was at a loose to explain why the orders were not in system because he definitely put the orders in the system. Dr Kelly said he had is same issue with a couple other patients recently. My issue is that I had to go to lab twice and that I will be charged twice to draw blood. I should not have to have to pay any additional cost. Other than the lab, Dr Kelly and staff do an excellent job. | Oswego 80 Templeton Family Practice | Advocate Medical Group | Richard | Kelly | Medical Practice | 1,689,020,847 | Family Medicine | Male | ENGLISH | WHITE | Aurora | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | It was my 1st prenatal appointment for my 3rd pregnancy and I was unhappy with the response that I received regarding a VBAC/TOLAC. Provider shut that down automatically and preferred me schedule a C-section. I was very disappointed, so much that I have schedule an appointment with a different provider at a different hospital that seems to support a VBAC/TOLAC. | Chicago 3000 Haslted 309 OB | Advocate Medical Group | Imaan | Ansari | Medical Practice | 1,705,288,850 | Obstetrics & Gynecology | Female | ENGLISH | WHITE | Chicago | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Dont get me wrong.High tech is a wonderful facility however my big issue with this place is the duration of time it takes to get test results uploaded to my portal. Did an US recently it took a full seven days! i mean full week to hear results which by this im already stressed. Now this Ct i just did is marked as urgent as i have a pending surgery that is pending the result and i thought i would at least get result today as i need to know if base on results i will still go along with my surgery needless to say im still waiting on results, very stressed out. I know its still early as it was done yesterday but hoping i dont have to wait another 7 days for this results since its time sensitive with ne and this surgery. I did also ask the lovely sonographer Hamedeh to see can she request a rush but I'm sure its not her call. Again that's my only issue with the facility, Otherwise its a lovely place to go. | PH-CT | Advocate High Tech Medical Park | null | null | Outpatient Services | 1,686,545,718 | null | Female | ENGLISH | BLACK | Chicago | Outpatient Testing | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I did not like the impersonal reception of this new facility. The lady at the front desk had to get help with signing me in for a scheduled appointment. When I went to my room the light was not on. When I was done I wasn't told I could just leave the card on a front desk so to check out I waited in line again to turn in card. Lack of communication at front desk! Therefore I had to stand in line amongst sick people the way they have the seating . Not impressed! Would not recommend this facility to anyone! | South Elgin 486 Randall Urogyn | Advocate Medical Group | Meghan | Valleau | Medical Practice | 1,701,356,044 | Physician Assistant | Female | ENGLISH | WHITE | Elgin | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I felt the Doctor's portion of my visit was rushed. The Doctor was a bit disengaged. I felt as if she was just going through the motions. The overall customer service was extremely disappointing. The staff was not personable at all. No one welcomed OR acknowledged me upon entering the office space. I came in and sat down for a few minutes without anyone asking me to the desk on the opposite side of the office to check in. I had to get up myself and ask if this is where I was supposed to check in. The young lady who finished up my process with confirming my eye glass prescription and insurance was pleasant. Outside of that, I feel some classes in customer service for the entire staff is highly recommended and needed. After picking up my glasses in two weeks I'll more than likely never return nor recommend this facility. This was a horrible experience. We have to do better people. | Midwest Eye Center SC TRINPHO | APP | Ashley | Rohr | Medical Practice | 1,727,552,241 | Ophthalmology | Female | ENGLISH | BLACK | South Holland | Medical Practice - APP | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Had blood drawn, and the young lady who took my blood did not know what she was doing. My whole arm is all black and blue was not happy. I always usually get one girl who knows how to draw blood fairy very well. I can't remember the girls name if it was Tonda took my blood, but she did not know what she was doing and I asked her to take the needle out. She was just letting me sit there in pain was not happy. Otherwise, my provider staff is excellent. | Des Plaines 77 Rand Internal Med | Advocate Medical Group | Joseph | Chimino | Medical Practice | 1,673,458,718 | Internal Medicine | Female | ENGLISH | WHITE | Chicago | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I requested an appointment for a blood test, and the receptionist said no problem and gave me an appointment.....at the appointment date I was informed that my appointment was not in a slot that would allow for a blood test and I was advised to make a separate appointment for the blood test. This is either a scam to get double the appointments from us patients or complete failure of administration. I am thoroughly disappointed. As a life-long patient of this office, I am only now considering finding a new provider because of this instance. | Caring Family SC | APP | Todd | Giese | Medical Practice | 1,699,262,339 | null | Male | ENGLISH | WHITE | Huntley | Medical Practice - APP | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Trinity is the worst hospital ever. I wouldn't recommend this hospital to a dog. What y'all can do better is about... dealing with pain, more communication, communicating with people very much better. | TRI ED | Advocate Trinity Hospital | Ephriam | Grimes | Emergency | 1,694,140,937 | Emergency Medicine | Male | ENGLISH | BLACK | Chicago | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | blood pressure check done by tech was high. She took my blood pressure between hand and elbow instead of using the proper cuff and taking it between elbow and shoulder. I told Dr Sethi it was high due to how it was taken and said it should be rechecked. He told me to recheck it when I got home. Didn't think that was a proper way to handle a patient with a reading that was so high that could be a danger to the patient (me)! | Naperville 1508 Aurora Pulmonology | Advocate Medical Group | Aman | Sethi | Medical Practice | 1,700,590,706 | Internal Medicine - Pulmonary Disease | Female | ENGLISH | WHITE | Yorkville | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | This provider at best was unhelpful and at worst was incompetent and unprofessional. She did not know my medical history and did not trust me when I reported, she said she had to verify in my chart. As it turns out, she verified and I was correct. I indeed know my own medical history. She lectured me on the use of contraceptives. I'm 44 years old, had two children when over the age of 37, and have an established career as a COO and a licensed behavioral clinician. I do not need a lecture of contraceptives. She told me she didn't want me eating bread and would prefer that I eat potatoes. If she wanted me to lose weight, advising eating potatoes is not even nutritionally prudent unless there's some new medical research saying potatoes help with weight loss that I am not privy to. She left me laying on the table to take a personal call mid appointment. For a second time, she did not seem to understand my medical history (I had gestational diabetes with my first pregnancy 7 years ago, she seemed to believe that this condition affected my most recent pregnancy). She scoffed at me and sarcastically said "thank you" when I attempted to set boundaries with her and explain my perspective and then said "I didn't mean that they way it sounded". I'm fairly certain she intended it the way she said it, she was irritated with me, but she just didn't modulate her reaction in a professional manner. She forgot to look at a mole, the one question I had come to the appointment with, and remembered after I had already began dressing. She had to come back into the room to reexamine it. Later, the nurse tried to mislead me or at least assert pressure to not take the covid vaccine, attempting to scare me that it is not covered by all insurances and that it costs $300. When I had first told her that I was electing to have the vaccine that day, the nurse said multiple times that "it is my choice, it is always my choice". I felt it was pressuring me that I didn't have to have it. I know that. I choose public health and personal well being so I do the vaccine. This is a horrifying level of patient service and care. I will never return to this provider. It was not worth my time or my money. There is absolutely no way that I would trust her to assess my health or outcomes. I will absolutely not continue to see her and I will find a new provider, likely outside of Aurora. | WBD Family Practice | Aurora Medical Group | Lenore | Brahm | Medical Practice | 1,698,150,452 | Family Medicine | Female | ENGLISH | WHITE | West Bend | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I was in for a mammogram. No one called to give me results. I received a letter a week later saying everything was okay. I have been going there for years and have always gotten a call within a day. No call from my Primary doctor, Mirena Sturzu. Very disappointing. Women are always nervous about this test. I was at the Women's Pavilion. Specializing in Women's Health. Did not feel you did your job in informing me of the results. Feel free to call me at 414-529-2386. | AWAMC Mammo | Aurora West Allis Medical Center | Mirela | Sturzu | Outpatient Services | 1,702,227,497 | Internal Medicine | Female | ENGLISH | WHITE | Franklin | Outpatient Testing + Magnet 2 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Dr. Schimke does a wonderful job, your coding and billing department on the other hand are horrible at best! On a scale of 1-10 I would give them a 1. Matter of fact the next time some one from your billing department threatens to send me to collections I will file a harassment claim against them | KAU Family Practice | Aurora Medical Group | Andrea | Schimke | Medical Practice | 1,674,441,655 | Family Medicine | Male | ENGLISH | WHITE | Menasha | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The WAIT was ridiculous! I waited 7 1/2 hours. I was there with a threatened miscarriage, no one asked if I needed pads or anything. I had to call my mother to bring me a change of clothing and pads and she lives an hour away! It was busy and short of staff but communication is non existent while you wait! I just wish the waiting room ran as smoothly as the back of the house when you see the drs and nurses. It's night and day. | LGH ED | Advocate Lutheran General Hospital | Joseph | Ogarek | Emergency | 1,686,647,347 | Emergency Medicine | Female | ENGLISH | BLACK | Waukegan | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I do not feel like this hospital take concerns seriously. I felt like my concerns were blown iff as typical concerns & I was given the most vague answers. Long story short I had a miscarriage the night of my appoint and it was to surprise to me because I wasn't given any forewarning or at least a notice possibility from my specific situation ALTHOUGH I had told them that my appointment was changed to a STAT status. I was never given clear cut straight to the point answers & my lab results were never available in the appropriate time to be able to either treat or inform me of expectant miscarriage. Each time I was told that "the most important thing is that I saw the heartbeat" which I knew was a lie because I had been bleeding & cramping everyday. I even informed them that I believed that my babys placenta came out the morning of my appointment. They still never took that concern serious… I will never recommend south suburban to anyone. | SSH ULT/VAS | Advocate South Suburban Hospital | Monica | Decicco | Outpatient Services | 1,687,909,097 | Nurse Practitioner - Women's Health | Female | ENGLISH | BLACK | Riverdale | Outpatient Testing + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I did not feel heard at all when I was seen by Dr. Carrie Willman. I have been experiencing a lot of connecting symptoms' (headaches, rapid weight loss, extreme diarrhea, bowel impaction, mood swings, swelling, etc. I have more questions about my hormone and thyroid levels within my body as they are borderline low. She refused to work through that information with me giving me incorrect information (that my TSH would need to be high and T4 would need to be low) in order it to mean something. I requested to have other levels checked and she wouldn't. Instead she attempted to prescribe me a medication, Linzess, that gives people diarrhea, even though I lost 30+ pounds from constant diarrhea before. I felt as though I left the office not trust health care providers or the quality of their treatment options. | TWR Family Practice POD G | Aurora Medical Group | Carey | Willman | Medical Practice | 1,677,683,916 | Nurse Practitioner | Female | ENGLISH | WHITE | Two Rivers | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | This provider does not listen to me or accept the opinions of the other medical professionals [ physical therapist, primary care doctor and nephrologist] that I see regularly. It is her prerogative to not prescribe medication if she does not feel comfortable. But I feel it is not asked on what I need but instead it is based on her fear of Losing her license if something would go wrong. She took me off 2 of my medications because of blood pressure issues. Until I have a stroke or heart attack, I wish she would leave me on the same medication I have been on for 30 years that help me to function. It is a process to find the right medication balance to control my blood pressure but my other doctors and I are working on it. I have only one low functioning kidney. I have unique volatile blood pressure as evidenced by seizures following my second pregnancy 40 years ago ... which I was told " never " happens. I also have a history of blood pressure issues when I had migraines daily for a decade. I tried explaining that anxiety raises my blood pressure also and this provider told me that doesn't happen... it only increases heart rate. Well, maybe that is true for others but I'm being treated for muscle spasms and I know that cold and anxiety increase my blood pressure. That does not mean I am having a heart attack or stroke. And why can she not believe I had normal blood pressure readings on the BP machines at physical therapy as documented by the Physical Therapist?. Her response was that is not their area of expertise. Don't they work with heart and stroke patients and use the same type of blood pressure machines that she does? And why does she criticize my primary care doctor and the decision of my nephrologist on their positive assessment of my progress on lowering my blood pressure. She stated she was afraid I would have a stroke or heart attack and lose her license if she kept me on Adderall and quit prescribing it after I had been on it for 30 years. If I was diagnosed with a heart attack or stroke then I think she would have a case for it. But I have never been diagnosed with heart conditions or stroke. In fact the heart scans show I have "zero" calcium deposits and am at low risk for it. I do have "volatile" blood pressure. I fell and hit my head and my blood pressure went up. I have muscle spasm that I have always had and am being treated for. I do not fit the norm. I told her cold and anxiety raise my blood pressure but I have always been like that. She disagreed and said anxiety only raises the heart rate. I would argue with her but what is the point? If she doesn't listen to me or the rest of my care team, I can't make her prescribe something she feels uncomfortable doing. I don't agree but she has all the power. I don't have a say in whether or not my Adderall is prescribed or at what dosage. I feel judged and put in a box. I know how much it has helped me over the last 30 years and how miserable I am without it. But I cannot convince her I am healthy enough to continue on my full dosage. She is disagreeable. This seems like it is all about protecting herself and her license.. not about what I think I need and what I have experienced that has worked over the last 68 years of my life. I do not fit the norm. So that makes me wrong. I can understand where she is coming from but I don't agree with her. If it was just me feeling like I am being unheard it might be just my issue or misunderstanding. But when she also dismisses the blood pressure readings of the BP machines coming from the physical therapist because that is " not their area of expertise " ... well I would also argue that it is also not her area of expertise. And when she criticizes and disagrees with my other doctors, then I wonder if she is open to hearing anything that does not fit her opinion. Maybe I would feel the same way she does if I were in her shoes. Maybe she was doing the right thing by taking me off two medications that day I had high blood pressure. But maybe it was an over-reaction and it messed me up for several months. And maybe now she could be more flexible and put me back on the same amount of Adderall medication I was on before? I either have to live with it or find a new doctor who might agree with me or the new doctor might agree with her assessment. I don't know. I also felt confused when she took me off the Atorvastatin but my nephrologist wanted me on it. I think that should have been my nephrologist's decision all along since they were the prescribing physician. I understand these professionals are under stress, overbooked, have little time and need to make quick decisions. I understand I am not like others, my history is very unique and they can't possibly know my whole medical history of almost 7 decades. But I believe this provider should at least give respect to the opinions and findings of the rest of my medical team and don't take what they say out of context and question their assessments. We don't agree on my treatment because she no longer feels comfortable prescribing the medication I have been on for 30 years at the amount I used to be on unless my blood pressure is perfect. I am disappointed because I believe she could do more and be more flexible. But that is her choice and I can't convince her otherwise. I even asked if there was a waiver I could sign so she would not be responsible. But it was not an option. She has to follow her professional conscience and do what she thinks is best I guess. It's been much harder for me these last few months because of it. | MUSKEGO | Aurora Medical Group | Monica | Jones | Outpatient Services | 1,675,819,086 | Nurse Practitioner - Psychiatric/Mental Health | Female | ENGLISH | WHITE | Milwaukee | Outpatient Behavioral Health + Magnet + Tele 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I didn't get a call or text or email about my Labs yet and I am still waiting on the results. Please have someone to send this information to me. Thanks | IC Oak Lawn | Advocate Medical Group | Erin | Hill | Urgent Care | 1,681,478,783 | Physician Assistant | Female | ENGLISH | BLACK | Chicago | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I had Covid 10 days earlier and my asthma/shortness of breath was lingering. I didn't want it to turn into bronchitis. I knew that all I needed was some prednisone to help clear the inflammation. Because of the frigid weather, I didn't want to go to an urgent care center, because that kind of weather really exacerbates my asthma. So, this was a perfect solution! Anissa Schmidt was great!! She listened and asked all of the right questions. And my breathing is improving now, thankfully. | Quick Care Video Visit | AAH Quick Care Virtual Health | Annisa | Schmidt | Telemedicine | 1,682,821,986 | Nurse Practitioner | Female | ENGLISH | WHITE | Homer Glen | Quick Care TeleHealth | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I feel as I wasn't listened to which happens every time. It's always a waste of time when I go there. I Have taken my son multiple times and days later we end up in the ER. | Plymouth PUC | Aurora Medical Group | Andrew | Ingraham | Urgent Care | 1,699,453,676 | Family Medicine | Female | ENGLISH | NATIVE AMERICAN | Plymouth | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I was waiting for a cat scan and told it would be a few minutes . After 40 minutes I went back to the er room where my belongings were to get my cell phone . The doors were open when I entered each time . The tech that did my cat scan was extremely rude and out of hand when I returned. I think her name was Michele . She kept repeating - - you cannot do that ! Well I said I did . She was very rude and very not understanding after she went past me twice and said it will be a few minutes before u get in . Then I waited another 30 minutes | Royal UC | Advocate Sherman Hospital | Yanbing | Li | Urgent Care | 1,676,988,420 | Family Medicine | Female | ENGLISH | WHITE | Elgin | Urgent Care + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | One of the office staff members, Jennifer, lacks customer service skills. She does not listen, follow through, or have empathy. It took 3 weeks for her to give me a new referral, and when talking to her(I was not yelling or disrespecting her) she had an attitude and hung up on me when I tried to ask why I was still waiting after 3 weeks. When I called back she refused to let me speak to a supervisor and said the doctor was out of the country. She claimed my HMO is a problem and why I didn't have a proper referral. It was the first time in over 20 years of having it that I've ever been shamed or blamed for the type of insurance I have. | Lindenhurst Pediatrics | APP | Ashok | Phadke | Medical Practice | 1,699,796,891 | Pediatrics | Male | ENGLISH | WHITE | Grayslake | Medical Practice - APP | What else would you like to say about your experience? |
advocate aurora health | 11,146 | terrible experience, which was a great change from normal. Doctor did not want to listen to my concerns or take time to explain my issues. will NOT return to this provider. | EM Internal Medicine | Aurora Medical Group | Rupika | Uberoi-Nangia | Medical Practice | 1,692,505,609 | Internal Medicine | Male | ENGLISH | BLACK | Milwaukee | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I would like for someone to give me a call. My daughter has not been to Aurora Sinai, so I'm trying to figure out when this appointment would have occurred. I started receiving phone calls as of yesterday. So if someone can please give me a call, phone number is 262-666-2943. It'll be greatly appreciated. Thank you. Bye-bye. | ASMC ED | Aurora Sinai Medical Center | null | null | Emergency | 1,688,645,146 | null | Female | ENGLISH | BLACK | Milwaukee | Emergency Department + Magnet 1 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The Triage nurses were not good and indifferent. Made me feel like o was a bother for being there. My five year old was bleeding profusely from her nose. I sat in the waiting area with my child in my arms half asleep for over four hours. I didn't see an actual doctor until close to 5 and a half hours after arrival (and I arrived by ambulance). I was visited more frequently by the guy asking for insurance and my copayment than a medical professional. I am an attorney and think your facility has some serious liability concerns when you are not transparent with parents that they may be experiencing a 6-8 hour wait. I was only told this when I finally asked after four hours of zero interaction with any nurse or doctor. They said "no beds and only one doctor." I'm sorry to say but the experience was one that you should be ashamed of. Children whose parents pay exorbitant sums for healthcare deserve better. | PR ED | Advocate Children's Hospital - Park Ridge | Natalie | Joseph | Emergency | 1,688,935,897 | Pediatrics | Female | ENGLISH | WHITE | Glenview | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I was in severe pain from a cracked tooth that got infected. Almost in screaming pain. I was overlooked and sat there for 2 hours before being seen. I made some loud foul mouthed comments due to the pain I was in and felt like the staff thought I was a junkie/trashbag. I came from work with dirty work clothes on. The Doctor tried to numb the gumline and messed up terribly. At least she prescribed me antibiotics. And the security guards are bully's (assholes). Real great experience, so great I walked out when they ignored me in the actual room. 2.5hrs of total misery. Never again. | AWAMC ED | Aurora West Allis Medical Center | Eduardo | Castro | Emergency | 1,688,829,368 | Emergency Medicine | Male | ENGLISH | WHITE | Saint Francis | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I had a scheduled appointment. When I registered I was informed that Medicare would not cover the test. I asked them to call the doctor's office and get the correct code. I was told they had tried. I was then asked if I would accept the $5850. charge that the test would cost. Upon my decline they insisted I sign a form indicating my refusal for treatment. Never has any provider or hospital treated me so disrespectfully. | CSK Family Practice STE 106 | Aurora Medical Group | Maryana | Yevtukh | Medical Practice | 1,701,975,099 | Family Medicine | Female | ENGLISH | WHITE | Kenosha | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The only problem I had was getting my procedure scheduled. I was in terrible pain and needed to wait a month to get scheduled. The day I was to have the procedure I received a phone call canceling my appointment. I was then scheduled out another month before I could have the procedure done because there were no appointments available. After two weeks the pain became unbearable. I contacted the office again and was given a choice of two different times that I could have the procedure done two weeks sooner. After the office called and canceled the first time I asked to be put on the list if anything opened up sooner. Why did they not call me about the two openings that were open? I was very confused as to why they would not reach out to me knowing that I was in awful pain and they had two appointments open . | AMCO Interventional Pain | Aurora Medical Center Oshkosh | Lauren | Littlefield | Outpatient Services | 1,698,750,887 | Anesthesiology - Pain Medicine | Male | ENGLISH | WHITE | Oshkosh | Outpatient Testing + Magnet 1 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Well the doctor took care of me OK. I was very coughing but I asked the nurse to please ask Dr you how much I should use the medication over the counter they never got back to me the mucinex was not doing anything to me I told them the same day if dr you can give me antibiotics because this pills were giving .e urine infection I found out after using the munixic but nobody called me yet | IMC CAC IV THERAPY | Advocate Illinois Masonic Medical Center | Mylene | Remo | Outpatient Services | 1,676,439,570 | Internal Medicine - Hematology & Oncology | Female | ENGLISH | WHITE | Elmwood Park | Outpatient Testing + Magnet 1 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I noticed my chart said I wasn't depressed when I clearly said I've suffered from depression for years, to the nurse. I even teared up when asked because it's a hard question for me. She didnt notice the tears because i kept wiping them away. I expressed it to my doctor last year. There was no offer of a list of in network therapist or a suggestion for any at all. I also mentioned about my knees being arthritic and there was no further conversation about how to deal with that or how to move forward in excercising. Maybe I'm assuming it's arthritis and it's something else. Ive never been diagnosed with it. I don't feel like I was completely seen or heard, in those moments. It seems to be an ongoing thing when it comes to the care of Black women. When we finally open up and say that something is wrong with us, we want to be heard. And neither of those things were addressed in my chart when I checked. | Oal Lawn 4220 95th 200 IM | Advocate Medical Group | Sydney | Hadley | Medical Practice | 1,701,396,831 | Student in an Organized Health Care Education/Training Program | Female | ENGLISH | BLACK | Chicago | Resident Physician | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I got the same old spiel about BMI which I know is bullshit! I know if something goes wrong with the surgery, the hospital and doctors malpractice Insurance goes up. I am so sick and tired, of being put in a category, where I am told "The risk is higher, for infection, with my BMI" NEWS FLASH! ANYONE who goes under the knife has a risk of infection. I don't care if you're underweight, at the weight medical says you should be,, or fat.. EVERYONE has a risk of infection.. I have NEVER had issues with going under the scalpel. I had my left hip replaced, my right knee, at the very same weight, with no complications whatsoever. Stop teaching your Dr's this and scaring them. I have been in extreme pain 24/7, EVERY SECOND OF MY LIFE for almost 3 years. I have no quality of life. My BMI was not this high after getting surgery. I gained this weight from not being able to walk or exercise. Than you people turn around and expect people to lose weight? It is impossible. It took my 1 and a half years just to lose 30 lbs. The medical field told a body builder, with not one ounce of fat on him, that he was obese. I did the research on BMI. The calculation started back in the 1800's, when the railroad was being built, not in the Country and ONLY on men. So STOP pushing this BMI BULLSHIT! 1 shoe does not fit all. Yes, some people that are over weight have complications, however, that is anyone.. I am not one of them. A lot of people that aren't even fat, in the medical field know it's BULLSHIT as well. Than you push opiates on people in pain and say there's an opiate epidemic, when you people are the ones started it to begin with. There is an easy fix for it, just replace the dam hip. Thank you for listening. Aren't you glad you asked for my feedback? At this point, I am not trusting medical in the USA. A lot of people feel the same way. How can you people being "Professionals" make a person suffer in pain like this? It is wrong on all levels. | AWAMC POT Orthopedics Ste 500 | Aurora Medical Group | Michael | Stoesz | Medical Practice | 1,694,154,266 | Orthopaedic Surgery | Female | ENGLISH | WHITE | Waukesha | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Complete waste of time. Waited an hour last my appt and didn't even talk about what my primary sent me to him for. Just wanted me to repeat a test I already had done. Will not go back, poor way to treat patients after waiting two months to get in. How about treat the patient not make them keep coming back and waiting our $$$$ on needless apts. | AGT Electrophysiology | Aurora Medical Group | Mohsin | Khan | Medical Practice | 1,672,774,038 | Internal Medicine - Clinical Cardiac Electrophysiology | Female | ENGLISH | WHITE | Hartford | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I had a Monday appt. I told the Dr I felt I had a urine infection. I took the urine sample for them. On Wednesday I had to call the office to find out the results. I waited for a nurse to call me back. When she did I asked for the results. She then checks and finds that the test was positive. And said the Dr would send meds. I'm shocked that they didn't call me when they got the results. Had I not been concerned and called in, I feel that the office would not have notified me. | Elgin 750 Fletcher Urology | Advocate Medical Group | Raja | Chatterji | Medical Practice | 1,678,722,185 | Obstetrics & Gynecology - Female Pelvic Medicine and Reconstructive Surgery | Female | ENGLISH | WHITE | Elgin | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | My surgery was scheduled for 11am and it didn't happen until around 330pm. There seemed to be confusion around why and I was told differing things. It was frustrating. I am also diabetic and not eating that long caused some issues with my blood sugar, which was then was very high after given some glucose in my IV than very low given some insulin, etc. It went to a dangerously low level during the actual surgery as an outcome, which is scary. | LGH DAS | Advocate Lutheran General Hospital | Vernee | Edwards | Outpatient Services | 1,709,142,807 | Obstetrics & Gynecology | Female | ENGLISH | WHITE | Chicago | Outpatient Surgery + Magnet 2 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I went in for a colonoscopy. I followed the prep directions exactly. I had water before arriving. NOWHERE in the directions, from the hospital and on the medication did it state not to drink water 2 hours prior. The only mention of it was if I had to take medication to sip it with water. So, when I arrived, I was told to wait an hour. That hour turned into 2. While waiting in a gown and with a painful IV in my second hand (they tried on my first hand with no luck) my curtain was left open, even after I shut it (big lack of respect/privacy). The Dr. came to see me and tell me there would be a wait, which I respected and I understand the reason for it. My nurse was VERY understanding and communicated well. However after being moved back longer than I was told and being there for 3.5-4 hours, I had to ask someone to take out my IV and leave since my ride had her own appointment. Then, I was almost forced to go in a wheelchair and be pushed outside where my ride was not at, despite not having any procedure. At that point I had zero patience. My nurse came and explained so I could walk myself out. Everyone was polite except another nurse who rolled her eyes at me. I was beyond frustrated to the point of crying and I couldn't get out of there fast enough. So besides, the rude nurse at the nurses station, I was treated well by both the Dr. and nurse. However, it was a huge waste of time and money when not given proper instructions. Time off of work, time prepping, my driver's time, hours wasted waiting and leaving without ever having the procedure. So, overall a horrible experience. Fix the instructions. Now, I will have to do it all over again. | CND GI | Advocate Condell Medical Center | Andrew | Mazulis | Outpatient Services | 1,710,304,365 | Internal Medicine - Gastroenterology | Female | ENGLISH | WHITE | Ingleside | Outpatient Surgery + Magnet 2 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Only addressed half of why was there. Yes the made sure had no fractures or cracks in face or forehead, had just as much pain in head, neck and face as when I went. So now just suffering at home with pain hoping it goes away before work on Monday. | ABMC ED | Aurora BayCare Medical Center | William | Wagner | Emergency | 1,687,537,978 | Emergency Medicine | Male | ENGLISH | WHITE | Green Bay | Emergency Department + Magnet 1 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The provider could improve their bedside manner and should ALWAYS order testing and imaging if they are UNSURE of the diagnosis. True to internal medicine, diagnostic tools are required to be successful, in the case of the provide did not utilize diagnostic tools or imaging Because complete care was not offered or utilized It will further negate my seeking in medical attention in advocate Aurora. | Batavia 2500 Fabyan Internal Med | Advocate Medical Group | Ted | Kulczycki | Medical Practice | 1,682,403,467 | Internal Medicine | Male | ENGLISH | WHITE | Saint Charles | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The nurses were beyond amazing the residents that came in listened very thoroughly to me. My sons issued seemed to have resolved after treatment which is beyond amazing. But, my husband and I are very upset by the information from one doctor which was very in depth but then the next day it was kinda like you're fine and can leave from a different doctor and did not match up to what the other doctor said the previous day. We are also upset the blood results that came through showed high levels in certain areas and no one addressed that with us. I had to find that out by visiting my pediatrician after discharge when he went over the blood work. He said that should have been brought to our attention. | PR 2WST | Advocate Children's Hospital - Park Ridge | Caitlin | Agrawal | Inpatient | 1,689,008,487 | Pediatrics - Pediatric Hematology-Oncology | Male | ENGLISH | WHITE | West Dundee | Inpatient + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Im not on any medication period. Only complain about a cold. Before testing He prescribed me an inhaler medication and said I had COPD. Finally after insisting on a X-ray results proving no indication of anything, and not taking the inhaler I'm healed after resting and fluids. He prescribed a antibiotic that I told him I didn't have a good reaction to and he gave me a prescription for the exact medication I didn't no till I had it filled. He gave me a shot of something and soon after I'm having chronic knee pains. Every visit he's trying to put me on some medication. | Win Myint MD PC | APP | Win | Myint | Medical Practice | 1,706,301,366 | Internal Medicine | Female | ENGLISH | BLACK | Oak Lawn | Medical Practice - APP | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Yes, I went to the hospital, I'm 69 years old in acute pain, acute pain because my pain clinic doctor is in trouble, no one would fill the prescriptions. So I couldn't get into my new pain clinic and I couldn't get into my surgeon, my primary care doctor gave me Tiaminal, they did nothing. So the surgeon's doctor's office told me to go to the hospital. I went to the hospital, they said, oh yeah, we'll give you some morphine. I never ever saw a doctor and then they gave me a Tiaminal and sent me home. I never saw a doctor at all and they're like, well, he looked at your chart. So they sent me home with very, very high blood pressure saying I should get it checked out even though it was because I'm in immense pain. So yeah, I would never go back to the facility ever and I've been going to South Suburban Hospital my entire life. | SSH ED | Advocate South Suburban Hospital | null | null | Emergency | 1,688,781,136 | null | Female | ENGLISH | WHITE | Crete | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | When I checked in the reception desk checked my insurance. She said it was inactive. She called BCBS as did I . There is some glitch where it is going to take 2-4 business days to investigate. While I was in extreme pain and nauseous, I agreed to pay cash as I HAD to see a doctor. The receptionist mad me feel like I was trying to scam her. I didn't appreciate that at all and she was not the least bit sympathetic. I realize there are people who may do this. I am not one. I felt like she could have been more understanding with me instead she made me to feel worse than I already did. I have worked at Jewel for 35 years and have never not been insured. I also understand she was doing her job. Maybe she can be more understanding when I repeatedly said there is no logical reason. I was also on the phone with my benefits department who couldn't explain why it was saying that while I was in the doctors office. I was extremely upset at the situation. My only complaint was her attitude towards me. No understanding, or compassion . She should realize sometimes things happen that are not the patient fault. I was very appreciative of the doctor seeing me that day. He was very nice and efficient. No complaints except your reception. | Des Plaines 77 Rand Family Practice | Advocate Medical Group | Naveen | Abraham | Medical Practice | 1,678,587,457 | Family Medicine | Female | ENGLISH | WHITE | Wheeling | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I was not aware that I was going to a different doctor no one told me that the ladies at the front desk did not even know if doctor Barry was Ian or not. No one knew anything it was terrible. I had to wait a hour to see a doctor | Olympia Fields 4001 Vollmer Internal Med | Advocate Medical Group | Navneet | Singh | Medical Practice | 1,683,866,842 | Internal Medicine | Female | ENGLISH | BLACK | Sauk Village | Medical Practice | What else would you like to say about your experience? |