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advocate aurora health | 11,146 | Although the nurse and nurse PA were kind, my problem was not solved and I was sent home with an elevated PB that was needed to be reassessed by a EMT. Very disappointed in the outcome of my visit and I will seriously consider moving my medical needs to somewhere other than an Aurora facility | Cedar Creek CC | Aurora Medical Group | Joseph | Darin | Urgent Care | 1,675,065,202 | Physician Assistant | Female | ENGLISH | WHITE | Port Washington | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | This was my first visit. Dr Steiner was thorough in his examination and answered my questions. I was very impressed with his ability to make me feel comfortable. He encouraged me to contact his office if I had any future concerns about a skin condition. | LSF Dermatology | Aurora Medical Group | Jack | Steiner | Medical Practice | 1,673,456,507 | Dermatology | Female | ENGLISH | WHITE | Oak Creek | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | My nails were clipped better this time. Fewer rough edges. Medicare allows diabetic foot care & nail trims every 62 days, but Aurora insists one 90 days! which is too long for me. I developed a sore from a sharp corner. | AHD Podiatry | Aurora Medical Group | Alicia | Lanzito | Medical Practice | 1,692,103,931 | Podiatrist - Foot & Ankle Surgery | Female | ENGLISH | WHITE | Darien | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I traveled from one side of the city to the other only to find out that my appointment was canceled. The test results were not in question anymore, but they failed to contact me. Not good!! | TRI ULTRA | Advocate Trinity Hospital | Marjorie | Remy | Outpatient Services | 1,676,435,986 | Nurse Practitioner - Family | Female | ENGLISH | BLACK | Chicago | Outpatient Testing + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | My child was given a rapid strep and rapid respiratory plan then they had them leave. I think this is very inappropriate. There is no reason why they couldn't have stayed to get the results as I had the results on my live well app by the time they got home. This made us have to go out a 2nd time unnecessarily to pick up her prescription. This wasn't very good patientcare in my opinion. Theu should have allowed them to wait for the results. Then when it came up positive, which it did, they could have ran ovedand picked up her prescription on the way home. | ABMC UC | Aurora Medical Group | Mary | Rupp | Urgent Care | 1,697,310,090 | Emergency Medicine | Female | ENGLISH | WHITE | Green Bay | Urgent Care + Magnet 1 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Communication could be improved in ER. I realize these are critical first served but I was sitting there for at least two hours with no one communicate why such a delay. A trainee was in the room and she said I should contact the doctor for further steps but the regular said no the doctor would contact me. Seems like next step is a trip to St. Lukes for two days for a drug that needs monitoring. That was Monday and now it is Thursday. If I don't hear from them today I will contact them but it makes no sense since they would have to make the arrangements. Felt like I was left hanging. | AMCSC ED | Aurora Medical Center Sheboygan County | Paul | Knapp | Emergency | 1,684,675,015 | Emergency Medicine | Female | ENGLISH | WHITE | Glenbeulah | Emergency Department + Magnet 1 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I am disappointed that I have to have a 2nd surgery, especially since the 1st procedure still has an unpaid co-pay. I was seen for a mucus cyst on my right thumb and had a procedure on 9.28.2023 It's been 3 months since that procedure and I still have the original cyst which i was told would be absorbed by my body. Hasn't happened and now I have a 2nd surgery set for mid January. Would be great it this was a zero co-pay procedure.....keep the dream alive? | AHC84 ORTHOPEDICS | Aurora Medical Group | James | Heaberlin | Medical Practice | 1,675,268,178 | Orthopaedic Surgery - Hand Surgery | Female | ENGLISH | WHITE | Wauwatosa | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The provider didn't listen very well when I told her the medication she wanted to prescribe Ceftin (generic) makes me very disoriented if I take it. She kept questioning what it does to me. Finally she prescribed another medication that she didn't have a clue it treats ear and nose infections. | Quick Care Video Visit | AAH Quick Care Virtual Health | null | null | Telemedicine | 1,687,599,468 | null | Female | ENGLISH | BLACK | Milwaukee | Quick Care TeleHealth | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I left in excruciating pain. The pain has gotten worse and I was told to take Tylenol. I have taken well over the safe limit of Tylenol and it's not doing shit. | IMC ED | Advocate Illinois Masonic Medical Center | Randy | Hebert | Emergency | 1,692,004,815 | Emergency Medicine | Male | ENGLISH | WHITE | Chicago | Emergency Department + Magnet 1 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The only thing was I had no idea when someone was going to contact me. | Quick Care Video Visit | AAH Quick Care Virtual Health | Veronica | Elchert | Telemedicine | 1,699,107,772 | Nurse Practitioner | Male | ENGLISH | WHITE | Watertown | Quick Care TeleHealth | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Just my experience in the waiting room in ER, which is typical for every ER, but just bunching every person in one little area, wheelchairs blocking everything, everybody sick and coughing all over the place, even infants and elderly. It was a bad experience to be cramped up like that. The wait was probably three, four hours. If anything could be improved, it would be that area. Just the wait and just placing everybody in one little cramped area without people coming around to even remove unused wheelchairs, people sleeping primarily all over the place. It was just bad already being ill and being in that area, but the nurses were great. | SSH ED | Advocate South Suburban Hospital | null | null | Emergency | 1,695,654,586 | null | Male | ENGLISH | BLACK | South Holland | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I'm extremely disappointed with this appointment. I was given antibiotics even though the doctor said I didn't have an ear infection. I've been taking them for 4 days have not seen any signs of improvement! My husband went with for his own appointment for the same illness and received different medications and was given 2 days off of work. I was told to go back and wear a mask. I like Aurora, but this appointment really pissed me off! | West Allis Six Points UC | Aurora Medical Group | Saul | Hernandez | Urgent Care | 1,685,020,039 | Physician Assistant | Female | ENGLISH | WHITE | Milwaukee | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Unfortunately I paid for a zoom meeting when I actually went into the clinic being pretty sick The medical assistance that was on duty was unable to fill out a simple absence certificate for my work She did give me a note from the Nurse Practitioner but the Nurse would not state details of my condition and it was not accepted by United Airlines to excuse my absence She sent me to a nearby Advocate clinic but they would not fill out the form and admonished me for coming there. I had to make another appointment with my primary doctor for the following day and literally start over with the exam The form was filled out in less than two minutes and faxed to United Medical I want to remind you I was sick this entire time When I made the appointment to seek a medical healthcare professional at an Advocate Clinic I do not expect a zoom appointment- at the very least I should have been made aware of the zoom appointment when I scheduled the appointment on January 3 By the way, my original appointment was scheduled for January 2, 2024 at 10:30 and as I was driving there I got a text that the clinic was closed | ACHPR | Advocate QuickCare at Walgreens | Rachel | Lyons | Retail Clinics | 1,674,513,594 | Nurse Practitioner - Family | Female | ENGLISH | WHITE | Huntley | Retail Clinic | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I came in to have a wireless heart monitor put on but the unit that was registered to me was defective so the health worker called the company and they had to have a new unit overnighted to me because the health worker did not want to re-enroll me. I feel I wasted my time going in when really it would have been more convenient to just send me the monitor to put on at home without having to go to the hospital. | CMC CRD | Advocate Christ Medical Center | Jay | Shah | Outpatient Services | 1,698,311,768 | Family Medicine | Female | ENGLISH | WHITE | Chicago | Outpatient Testing + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I love Dr Gundelly, and she really does care about her patients. My issue is in no way related to the care I received from her. My issue is with Aurora itself and their billing. Seems ever since ACA, facilities are changing how they bill. I worked in insurance for 30 years and never saw doctors adding a 25 modifier to a preventive visit so that if a patients answers the doctors question on is there anything else, they will be billed for another doctor visit. To me it is a total scam and they should be ashamed of themselves. The patients are the ones Aurora is sticking it to. It's wrong. It's hard enough for people with no experience working with billing and insurance, but seems like Aurora is just looking for more ways to sock it to patients and insurance companies. Insurance is the ones paying the bills, but you look for more ways to get more out of them. The company I worked for lost 900 million dollars in 9 months, so it certainly isn't the insurance companies that have totally messed up the medial system in the US. You can do better than this. | CC Internal Medicine | Aurora Medical Group | Ashwini | Gundelly | Medical Practice | 1,680,899,799 | Internal Medicine | Female | ENGLISH | WHITE | Saukville | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Virtual appt started over 15 minutes late. Why do I need to log in on the app if the office is going to call me? As the app says, log in 15 min early - so that's a half hour I waited. After receptionist or whoever called 15 min after apt time to get my vitals, (didn't even apologize for being late), it was another 15 min before doctor called. And I don't know why the doctor called when my appt was with the registered nurse. I was happy to see the doctor but I don't get it. | Downers Grove 2801 Finley Bariatrics | Advocate Medical Group | Anjali | Benischek | Medical Practice | 1,692,858,395 | Nurse Practitioner - Family | Female | ENGLISH | WHITE | Downers Grove | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | This is for the directions on the azithromycin 250 mg tablets 6 pack. The directions say 2 tablets by mouth on day one. So I gave my daughter 2 tablets at the same time. There was NO indication of the timeframe to take the pills other than day one. This to me was unclear and made it seem like it could be taken together the first day. My daughter ended up with stomach pains and diarrhea. This needs be a little more clear and maybe a timeframe should be specified. Example like 1 every 8 hours then take the next. Not mad as she recovered fine but the pain and diarrhea could have been avoided by just proper direction. | ACAH | Advocate QuickCare at Walgreens | Nicole | Alexander | Retail Clinics | 1,675,993,455 | Nurse Practitioner - Family | Female | ENGLISH | ASIAN | Morton Grove | Retail Clinic | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Every time my mother comes here it's issues. The nurses are rude, the CNA's are terrible and disrespectful. The lack of communication amongst ancillary staff. The delay in relaying messages. It's really sad my mom is scared to come here every time don't her co morbidities. | 00 4EF | Aurora St. Luke's Medical Center | Phullara | Karmakar | Inpatient | 1,687,748,983 | Hospitalist | Female | ENGLISH | WHITE | Greenfield | Inpatient + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Inept general surgeons made my stay absolutely miserable. No communication between doctors changing shifts. Doctors not updating notes. Just a total mess. | LGH 14W | Advocate Lutheran General Hospital | Evan | Kang | Inpatient | 1,704,082,198 | Internal Medicine | Female | ENGLISH | WHITE | Palatine | Inpatient + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Overall, I was well cared for and I found the Thorough search for answers to My Medical Concerns amazing. However, I was greatly dismayed by one Nurse who never looked in on Me during Her Shift and showed no concerns about Me even when I asked for help because of pain. This Nurse named Amanda became argumentive with Me and attempted to tell Me I couldn't have anything to take care of pain except Tylenol. I had a portion of My foot amputated and I was suffering in pain. I told Her I would wait until someone other than Her could attend to Me for help and I asked Her to leave because I refused to argue with Her. The initial Attending Provider also was obstinate and as He inquired if I had any concerns, I responded with My Concerns He became angry and raised His voice telling Me He was only concerned with the medical portion of My Maladies. I couldn't help but wonder why He asked Me then and also refused to want to provide Me with My regular Medication of Hormone injection that I normally receive weekly. I did file a complaint about My Hormone injection and a different more proficient Attending Provider was assigned to My Medical and associated Needs. | AMCMP MS1 | Aurora Medical Center Mount Pleasant | Christian | Sanvanson | Inpatient | 1,696,851,637 | Hospitalist | Female | ENGLISH | WHITE | Racine | Inpatient + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I went there and told the doctor I had a Really bad chest cold that I usually get every year. I need antibiotics to knock it out and she prescribed me cough medicine. Never tested me for anything. That night I wasn't feeling better so my wife called and told the nurse what happened and then asked them if I could get some antibiotics and the nurse told her I needed to go back to urgent care. I was just there in the morning. I think aurora's service has deteriorated over the years and I've been a patient for almost a decade | Racine Green Bay Rd UC | Aurora Medical Group | Mabria | Loqman | Urgent Care | 1,678,565,680 | Family Medicine | Male | ENGLISH | WHITE | Racine | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I have been going to this clinic since 2001. The last visit was the worst experience ever. | Woodridge Clinic SC | APP | Vijaykumar | Patel | Medical Practice | 1,727,418,148 | Family Medicine | Male | ENGLISH | BLACK | Downers Grove | Medical Practice - APP | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I was referred to this provider by my primary care physician. It was a follow up for shingles. The provider insisted that I had the hives as I showed her pictures of what the bumps on my body look like. The provider insisted that I was a "Hivey" person. I told the provider with all due respect that I had never had hives before in my life and that they weren't hives. She then stated as I showed her my skin that she didn't know what was wrong with me. She proceeded to tell me that they were hives, and that I had lots of histamine in my body. She then proceeded to take a Q-tip and scratch a X in the back of my body to prove to me that I had hives. After five minutes, she asked me for my phone so that she could take a picture of the "hives. I saw that provider last Thursday and I came home and showed the X on my back to my family. She broke the skin on my back and as of today I am still treating the broken skin on my back. This provider should not be providing healthcare to any human being. | GRND Dermatology | Aurora Medical Group | Cynthia | Abban | Medical Practice | 1,681,878,383 | Dermatology | Female | ENGLISH | BLACK | Beach Park | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The doctor and his assistant were outstanding. They have great people skills. I give them both an A+. It is so refreshing to meet people so enthusiastic with their work. I went to lab for a blood draw. The lady there, however, was lacking in the people skills big time and the blood draw was extremely painful, left a swollen purple area that even the following day is sore and turning into a big bruise. Working in the lab taking blood requires someone to be less "rough" in demeanor and skills. | MF Family Practice | Aurora Medical Group | Brent | Gustafson | Medical Practice | 1,690,116,644 | Family Medicine | Female | ENGLISH | WHITE | Colgate | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I checked in online with an expected wait time of 27 minutes. I showed up 15 minutes later. After confirming my check-in with reception, I waited another 1.5 hours to be seen by a nurse. The nurse took my vitals and my description of my condition, and sent be back out to the waiting room, where I sat for another 35 minutes, waiting for a doctor. Once in was called back in, I waited 15 minutes by myself for a practitioner to arrive. He was pleasant enough, but talked over me and assumed my condition without any conversation and barely any examination. My ears and throat were checked, along with my breathing. I was given antibiotics and sent on my way without any further conversation. This facility is one of the worst in the Milwaukee area for urgent care, and it needs to change. | West Allis Six Points UC | Aurora Medical Group | null | null | Urgent Care | 1,682,867,340 | null | Male | ENGLISH | WHITE | West Allis | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The only thing that bothered me a lot was that when I called the first time so they could let my doctor know that I had COVID and that I felt very bad. I requested a prescription and never received a response. And the second time I called via video chat and waited 1 hour and nothing. It wasn't until I called and explained everything to the woman and told her how I had spoke to someone the day prior looking for help and didn't get it. In reality it was very difficult for me and I could not leave because I felt very bad. I thank the lady who answered me the second time because she connected me immediately with the video chat. I regret not remembering her name because she does care about caring for the people who are vulnerable at that time of illness when we are seeking help. She acted immediately and the nurse who treated me was very kind and very accurate, and the medication she gave me suited me well. Today, as I begin the third day of the treatment, I feel 60% better. Thank you for taking the time and listening to our experiences. Blessings. | Quick Care Video Visit | AAH Quick Care Virtual Health | Kristina | Krogstad | Telemedicine | 1,675,640,041 | Nurse Practitioner | Female | SPANISH | DECLINED | Chicago | Quick Care TeleHealth | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The DR that saw me only tested me for strep. They did not test for RSV, Covid, or the flu. I am worse now then I was when I came in. Also, the person that took my vitals asked if I still had my tonsils. I said they were removed last December. When the Doctor came in she looked at my throat. On the after visit notes it's says that I still have my tonsils. I do not feel that I was treated properly as far as my diagnosis. I was told if the street test is negative that whatever this is has to run it's course. I still do not know what I have. Now I have a rash forming on my body as well. I felt like they just wanted to get ne in and out as quickly as possible. Very disappointed in my experience at this urgent care. | New Berlin NB | Aurora Medical Group | Elene | Christopoulos | Urgent Care | 1,675,293,343 | Physician Assistant | Female | ENGLISH | WHITE | New Berlin | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Lam certainly looking to see another neurologist asap. This one had no answers or any solutions..I am very disappointed | Neurology Consultants SC | APP | Kenneth | Holmes | Medical Practice | 1,700,505,674 | Specialist | Male | ENGLISH | BLACK | Chicago | Medical Practice - APP | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The whole place is so cold. People should not have to sit there to have an IV with two warm blankets and still freeze The new owners are too money hungry to turn up the heat. Doctors and patients are leaving this facility wake up people or sell to someone that cares for people | ACC - Green Bay | Aurora Medical Group | null | null | Medical Practice | 1,682,823,152 | null | Female | ENGLISH | WHITE | Green Bay | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I would never come here again. | Mukwonago UC | Aurora Medical Group | Nicole | Hammes | Urgent Care | 1,699,586,084 | Family Medicine | Male | ENGLISH | WHITE | Mukwonago | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I appreciate that they were able to do a virtual visit by sending pictures and get a prescription sent quickly to my local pharmacy. I only wonder if for a skin condition he should have been seen in person for a skin test as it was initially as impetigo and a week later was diagnosed as ringworm. | Pediatric Care PC | APP | John | Beckerman | Medical Practice | 1,732,244,507 | Pediatrics | Male | ENGLISH | WHITE | Cary | Medical Practice - APP | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I came home in a lot of pain. Had to return a few hours later with back spasms over the stint. The E.R. Didn,t even know about them, and I find out. How common they are. Why didn,t they know? Four hours later they called the uraligist and he said to admit me. I,m. 92 years old and have a pain tolerance. 3 days later I went home., Pain, pain, pain. | ASLSS DaySg | Aurora St. Luke's South Shore | Melody | Chen | Outpatient Services | 1,702,405,704 | Urology | Female | ENGLISH | WHITE | Saint Francis | Outpatient Surgery + Magnet 2 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Prescription took a long time to get to the pharmacy. And unfortunately the antibiotic isn't working so I will have to contact them again. | Racine 8400 Washington | Aurora Medical Group | Joshua | Chrisopulos | Urgent Care | 1,675,593,622 | Physician Assistant | Female | ENGLISH | WHITE | Union Grove | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The doctor that treated me listened to my concerns and saw the distress I was in because I was not getting the treatment for my symptoms. He prescribed medications and hopefully I am on the road to recovery | Downtown UC UCS | Aurora Medical Group | Scott | Schutten | Urgent Care | 1,672,092,713 | Nurse Practitioner | Female | ENGLISH | BLACK | Milwaukee | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | My experience was good just one incident were I voiced my son needed Tylenol for pain of teething but a nurse told me he doesn't have a fever but he didn't need it for that he needed it for the pain of teething and took her at least a hour or more to get the Tylenol | OL 2HCH | Advocate Children's Hospital - Oak Lawn | Sneha | Tolia | Inpatient | 1,679,122,052 | Pediatrics | Male | ENGLISH | HISPANIC | Chicago | Inpatient + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Still having severe pain. | NW Pain Management | Aurora Medical Group | Madeline | Mayer | Medical Practice | 1,683,835,759 | Physician Assistant | Female | ENGLISH | BLACK | Milwaukee | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | They had me on suicide watch but yet left cords in the room with me where I could harm myself. They took my phone away but left the hospital phone which has a cord attached. I told my nurse that I was in pain she kept giving me Benadryl and Reglan which wasn't helping and i stated that to her. She gave it to me again. When I asked to leave AMA that's when the doctors and nurses wanted to take my care seriously. You don't listen to patients and you think every black person is out seeking drugs. They treat people horrible there and do not listen to your needs. | ASMC ED | Aurora Sinai Medical Center | Michael | Cicero | Emergency | 1,687,134,244 | Emergency Medicine | Female | ENGLISH | BLACK | Milwaukee | Emergency Department + Magnet 1 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | This was my first visit with Dr. Connor. He was recommended to me by local relatives. I was impressed by his friendliness, willingness to listen to and answer questions, and generally to relate to me and my medical needs and ongoing health. He was familiar with my medical history and lab results, and he later impressed me by calling me at home and recommending a CT scan after further review. I liked him from the start and hope he remains my PCP for a long time. I forgot his assistant's name, but she was very friendly too. | SBC Family Practice | Aurora Medical Group | Connor | Harmann | Medical Practice | 1,693,535,770 | Family Medicine | Male | ENGLISH | WHITE | Sheboygan | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The tech did not introduce himself to me or my child. He didn't explain how anything would go. He left us in the changing room for 20 minutes with no explanation of why. When scanning, he didn't talk to us. He didn't offer me a chair and the exam was almost an hour. I'm not sure why a tech like this is working at a children's hospital. He made a joke about guns and knives. He said it was annoying to have to change the equipment during her exam He didn't explain what to do when our exam was over. I asked how to get her results and he didn't know. It was a very disappointing visit. I would mention his name but he didn't have a badge on or tell us what his name was. | LGH MRI | Advocate Lutheran General Hospital | Christina | Chamakala | Outpatient Services | 1,673,104,372 | Physician Assistant | Female | ENGLISH | WHITE | Hampshire | Outpatient Testing + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I had an MRI done on 5 February on my brain. Haven't received any results yet. Hopefully I don't have an embolism if I do I'll just send the results to the corners office. Absolutely horrible service. | CMC OCT | Advocate Christ Medical Center | Edward | Rybka | Outpatient Services | 1,710,285,699 | Family Medicine | Male | ENGLISH | WHITE | Evergreen Park | Outpatient Testing + Magnet 2 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Still have some pain abd numbness. Waa told its normal. | Illinois Bone and Joint Institute LLC LGHPHO | APP | David J | Raab | Medical Practice | 1,727,752,725 | Orthopaedic Surgery | Female | ENGLISH | WHITE | Chicago | Medical Practice - APP | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The security around the triage area for the emergency entrance was miserable. While I was waiting to see a triage nurse, there was some fellow within 10 feet of me around the corner yelling and screaming that he was going to kill somebody. He said he's 30 years old and he's not going to have anyone talk to him like that. He said, I'll kill you. He said that a couple of times. I didn't know if he had a knife or a gun. Nobody seemed to intervene much. They just let him run his mouth. And then there was a second fellow who got into a shouting match across the big waiting area with two 18-year-old girls who were also waiting. He said these girls had disrespected him. And he started screaming and waving his arms around. It was pure ghetto. And the girls got up and they were going to start | ASMC ED | Aurora Sinai Medical Center | null | null | Emergency | 1,693,235,865 | null | Male | ENGLISH | DECLINED | Milwaukee | Emergency Department + Magnet 1 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Prescription given not working for me. Cannot swallow it. Threw it up when tried chewing it. Tried to reach someone next day between 9 and 10 am to modify prescription. Tried again around 2:30 pm. No one ever called back. Clinic has been closed for 45 minutes now, so it doesn't appear that anyone will call back to help. PA who prescribed was thorough, but there needs to be better followthrough if there are problems afterwards. | Mayfair MR | Aurora Medical Group | Paul | Boechler | Urgent Care | 1,687,096,239 | Physician Assistant | Female | ENGLISH | WHITE | West Allis | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I was discharged without anything to manage my pain despite the fact that I told them that my pain level was an 8. The nurse mentioned narco and I said I don't respond well to narco and she said well, what other pain meds do you use? And of course I'm not medical doctor, so I was reliant upon her or asking the doctor what else he would recommend. As a result, I went home without anything to manage my pain. I also noticed that having given my driver's license as ID* | GSH ED | Advocate Good Shepherd Hospital | Mark | Giacomin | Emergency | 1,690,778,752 | Emergency Medicine | Female | ENGLISH | WHITE | Huntley | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I checked in at 11 AM and checked out about 1115pm. I asked three times for water. I never got water until 1030pm. I don't think that's safe or healthy regardless of test being done not to mention, I am a week postop, and probably was dealing with dehydration | CMC ED | Advocate Christ Medical Center | Patrick | Finan | Emergency | 1,683,962,230 | Emergency Medicine | Female | ENGLISH | BLACK | Markham | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | It was great. Everything was faster than I thought. I'm still hurting and at home from my injury. The gutter hit me in the head and the response was fast. I was at the hospital and released. After a while, the service was great. I was there. Thank you. | SSH ED | Advocate South Suburban Hospital | Ginger | Clinton | Emergency | 1,684,316,339 | Emergency Medicine | Male | ENGLISH | BLACK | Hazel Crest | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Previous treatment with Dr Dodds Nurse Lord was unacceptable and totally damaging. | Pewaukee Ortho | Aurora Medical Group | Daniel | Wiske | Medical Practice | 1,692,295,596 | Orthopaedic Surgery - Hand Surgery | Female | ENGLISH | WHITE | Oconomowoc | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The staff did not inform anyone how long it would take to be in the waiting room. They treated a senior very unfairly named Crystal or something like that, that she is there every day and they did not treat her nicely. They were not passionate, I mean, not even passionate. They showed no empathy towards anyone. Security guards pulled out a billy club on a patient that was highly emotional upset and she did not threaten them. And I felt very uncomfortable with this environment, even though I had two children at this hospital. It was horrible, horrible, horrible. | CMC ED | Advocate Christ Medical Center | null | null | Emergency | 1,697,699,219 | null | Female | ENGLISH | WHITE | Chicago | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | She told me things no other doctor has ever told me regarding diabetes. But I still have a cough that we cannot figure out. | Hazel Crest 3330 177th Internal Med | Advocate Medical Group | Chandra | Curry | Medical Practice | 1,698,117,113 | Internal Medicine | Female | ENGLISH | WHITE | Monee | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | My provider apologized that it took an hour for me to see him but provided no explanation of why the delay. I would not recommend my provider to others because he told me he is retiring in six months. | Downers Grove 3825 Highland 400 Cardio | Advocate Medical Group | Stephen | Rowley | Medical Practice | 1,693,232,848 | Internal Medicine - Cardiovascular Disease | Male | ENGLISH | WHITE | Downers Grove | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I have no idea about communication between Drs and nurses as I only saw nurses. The gal that came to get my blood test should have gotten help sooner. I have a very large bruise. | AMCS ED | Aurora Medical Center Summit | null | null | Emergency | 1,695,894,448 | null | Female | ENGLISH | WHITE | Dousman | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I was treated well. The staff was attentive and rechecked vitals in the waiting room every 1- 2 hours. The 5 hour wait to get upstairs was exhausting and I felt exacerbated my condition, nearly causing me to be admitted. I know it's not much that can be done since the ER seems to be constantly overcrowded. I may choose to go elsewhere if I have another episode. | CMC ED | Advocate Christ Medical Center | Michael | Marynowski | Emergency | 1,694,187,484 | Emergency Medicine | Female | ENGLISH | BLACK | Chicago | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The nurses were very good, however I have been unable to get a call back from the doctor regarding the continuing pain I've been experiencing since I had my procedure done on Jan.17. The nurse followed up the next day, and when I informed her of the significant pain I was in, she was concerned and said the doctor would follow up. He never did. I also ran out of pain medication 1 week later, and when I called to request a refill, I received no call, no response of any kind, and the prescription was never refilled. I feel like I have been completely ignored and my health issues and pain management have been totally disregarded. I'm extremely disappointed by the complete lack of communication with the doctor. | AMCO Interventional Pain | Aurora Medical Center Oshkosh | Vishal | Patel | Outpatient Services | 1,689,526,783 | Pain Medicine - Interventional Pain Medicine | Female | ENGLISH | WHITE | Omro | Outpatient Testing + Magnet 1 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Please BOLD print on livewell and survey. No one can see it. Pauli [email protected] | GH Dermatology | Aurora Medical Group | George | Bonadurer | Medical Practice | 1,679,540,462 | Dermatology | Female | ENGLISH | BLACK | Milwaukee | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Dr. Patel's staff were great. I was sent to the lab down the hall and the woman behind the desk was very very rude to us. I was told by dr's staff that they sent the order and i just needed to check in at lab. This woman said we needed an appointment, that an order is not sn appointment. My son tried to explain that we were told that the desk sent us and repeated what we were told. She was extremely rude stating that SHE will make the appointment since we dont know tge differance between an appointment and an order. My son got a manager from the dr's area who responded but listened the the woman e plain very nicely how she was just explaining the difference. SHe was NOT. She was very very ignorant and rude until the manager came over. Then she had a security guard stand by her until after i was done with labs. My son felt that she was trying to intimidate him, but it didnt work. My son is a Police officet, actually both sons are police officers. One is a chief. That was very unproffessional behavior on her part and the supervisor walked away smiling after speaking to the woman and never even spoke with us after that nor offered any explanation why she spoke to us that way. There were several witnesses but the manager didnt bother to speak with anyone except the employee. I am very upset and shouldnt be treated that way and my son repeated exactly what he was told by the dr's receptionist. That lab person should definitely have been reprimanded and made to apologize in front of the same people she misbehaved in front of. I may be seeking a different practice if Advocate allows employees such as that woman. I won't deal with her ever again. | Orland Park 9550 167th 100 Internal Med | Advocate Medical Group | Purvi | Patel | Medical Practice | 1,696,035,315 | Internal Medicine | Female | ENGLISH | WHITE | Plainfield | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Dr Kurko was very kind and gentle to my son. My son is a few months short of turning 2, so he is still little and gets frightened easily. Dr. Kurko has a great bedside attitude, he approached my son in a calm manner, spoke to him directly, and made the exam an enjoyable experience. Dr Kurko told me what was wrong with my son, what our treatment options were and what each medication was for. It meant alot that he circled back with the discharge papers versus sending the nurse, that gesture just completed the circle of care and i really appreciated feeling like HE cared about his patient. Thank you for being a great Doctor, even in an urgent care setting where its and endless revolving door of booger covered kids, stay awesome! | IMCAR-GN | Advocate Condell Medical Center | Peter | Kurko | Urgent Care | 1,694,702,262 | Emergency Medicine | Male | ENGLISH | WHITE | Winthrop Harbor | Urgent Care + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Horrible experience. Stuck in ER FOR 26 HOURS... NO ROOMS AVALABLE. DR.FARIHA AGHA VERY SLOW . AWFUL. TERRIBLE EXPERIENCE. SHE DID NOT KNOW HOW TO CHECK ME OUT OF ER. | GSA ED | Advocate Good Samaritan Hospital | Michael | Cirone | Emergency | 1,686,704,517 | Emergency Medicine | Female | ENGLISH | WHITE | Downers Grove | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Alright, first of all, you guys are pissing me off. This is about the 18th thousandth phone call. You guys are calling me every freaking day. Four, five, sometimes six times a day. I have called and asked you guys to stop. So stop already. I'm getting tired of listening to your goddamn calls. Enough. Okay? I was in the hospital in April, so stop bothering me for God's sake. Alright? Or I'm gonna get a fucking lawyer and I'm gonna have him do it. Stop calling me. Get my number out of your system and stop calling me. Do not call me anymore. Thank you. | CND T3 A/B | Advocate Condell Medical Center | Wajahat | Mirza | Inpatient | 1,695,906,059 | Internal Medicine - Cardiovascular Disease | Male | ENGLISH | WHITE | Chicago | Inpatient + Magnet 2 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | stressful bery long wait, not being checked thoroughly and why a physician assistant seing patients and has nonidea what he was saying, not even confident and with very poor clinical exoerience and judgment. Nurses are very rude, condescending, no eye contact, no compassion, no empathy at all. Short staff, I am a Physical Therapist and I know how it works in healthcare. Patients should be seen by Doctors not only Physician Assistants who acts like a doctor. very disappointing ER even the Doctor is rude and has no empathy at all. I am busy at work but I don't treat my Patients in a rude way and no matter how stressful and busy tue situation is, we listen and treat our patients with respect! we are humans and we trust tue care in tue ER but it is very disappointing. Provide more Doctors and Nurses. Please do an inservice to all your staff, even those PCT. we felt racial discrimination as well. I was seen on 1/21/2024 and I was there from 3 PM-10 PM and the doctor and physician on those time has shown no compassion, empathy and respect at all. I was hurt badly and has never experienced something horrivle experuence at LGH ER. | LGH ED | Advocate Lutheran General Hospital | Terry | Chiganos | Emergency | 1,689,730,619 | Emergency Medicine | Male | ENGLISH | ASIAN | Morton Grove | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I'm still suffering. As a woman of color I'm used to my concerns not being taken seriously or even flat out ignored. After asking for an X-ray fluid was discovered in my lungs. I was prescribed an antibiotic and given a referral to a pulmonary specialist who can't see me until February 22nd. I pray I'm better by then. Well at least alive. Again I'm used to the bottom of the barrel treatment due to my race. | South Holland 100 62nd Internal Med | Advocate Medical Group | Lawrence | Okafor | Medical Practice | 1,689,766,845 | Internal Medicine | Female | ENGLISH | BLACK | South Holland | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Never received my urine results so I don't know if I have a UTI or not | Buffalo Grove 650 Lake Cook OB | Advocate Medical Group | Kristina | Lilja | Medical Practice | 1,700,058,954 | Obstetrics & Gynecology | Female | ENGLISH | WHITE | Lake Zurich | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Came in with a half severed thumb and the fat lady with the glasses is the one I received the terrible service from. Didn't care and was rude. Then when I finally got to the back the doctors there panicked and said I need to go to emergency room so I ran out of there before I lost my whole finger! Never again | Good Hope GH | Aurora Medical Group | null | null | Urgent Care | 1,672,878,721 | null | Male | ENGLISH | WHITE | East Troy | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I had a great experience with every nurse, doctor, basically everybody that I encountered from pre-op to after the procedure. The only issue that I had was with one particular nurse. It was a nurse named Hillary that took over on second shift, like handoff, because I was still there being monitored in the evening. I just felt like she tried to dismiss my symptoms because I was concerned that my head was still hurting because my blood pressure was still high hours after the procedure. I had already gone through a list of the meds that I was given, so I know that I was given a bunch of other meds that I normally don't receive during this procedure. This was the sixth time that I received it. I just felt like I was not heard. Then after she tried to brush off all of my symptoms and just say, | LGH OB/GYNCARE | Advocate Lutheran General Hospital | Suwan | Mehra | Inpatient | 1,703,738,168 | Obstetrics & Gynecology - Maternal & Fetal Medicine | Female | ENGLISH | WHITE | Oswego | Inpatient + Magnet 2 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I was told that I was supposed to get home care from the hospital! A nurse was supposed to come to my house to empty my drains daily, but I never got a call and I was unaware that this was supposed to happen! Thats negligence and that needs to be addressed if I ever have another surgery at this facility! Thank you! | CMC PAVDAS | Advocate Christ Medical Center | Ameer | Gomberawalla | Outpatient Services | 1,712,246,917 | Surgery | Male | ENGLISH | BLACK | Chicago | Outpatient Surgery + Magnet 2 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | PAs at this location don't tell you results clearly and don't do very well managing the pain. The relationships with the actual doctors are very brief. It's hard enough to manage daily life tasks in pain with very little relief but to not understand and have a good relationship with the provider make it even more frustrating. It's been 24 hours since my procedure and I am still having pain in the problematic area not to mention the lower back problems that have not been greatly addressed. | OWT Pain Management | Aurora Medical Group | Lauren | Littlefield | Medical Practice | 1,697,896,707 | Anesthesiology - Pain Medicine | Female | ENGLISH | WHITE | Oshkosh | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I can't believe this facility is still putting patients in non-private rooms. I had to spend one of my nights there with a yelling older woman, who kept me up all night, and prohibited the healing sleep that is needed in a hospital. Quite frankly, it's barbaric to have patients still sharing rooms in this day and age. Just to name a few reasons this is unacceptable- 1- privacy 2- identity theft and 3- sanitation/Covid germ spreading. I also was discharged from the hospital with little no instructions on activity restrictions, followup care, etc. Lastly, I received care from 1 particular doctor who marched into my room, and informed me of a life changing diagnosis that she had no basis nor evidence to support. Additionally, as I was being seen for a neurological issue, she was an internal medicine doctor, who obviously had NOT spoken to the neurologist whom I was under care, and was not giving a similar diagnosis. She caused me much distress with her lack of bedside manner. Communication between the care teams should be improved so patient receive a seamless line of information AND that doctor should be reprimanded for, quite frankly, causing an undue amount of distress on a patient in a hospital setting. | IMC CP CDU | Advocate Illinois Masonic Medical Center | Carly | Rosenberg | Inpatient | 1,695,906,269 | Internal Medicine | Female | ENGLISH | WHITE | Chicago | Inpatient + Magnet 1 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | video bullshit and wrong application of technology ; they did not know how to properly. there brs was done over my clavicle and scapula and dnp didnt have a clue. | Walg South Mke | Aurora QuickCare at Walgreens | Tanya | Lechmaier | Retail Clinics | 1,676,880,462 | Nurse Practitioner | Male | ENGLISH | WHITE | Oak Creek | Retail Clinic | What else would you like to say about your experience? |
advocate aurora health | 11,146 | My son was there for a back surgery. Once he went to ICU after the back surgery, ICU, he was just there. So his first night he had someone named Ryan who was not helpful at all, and he had just turned 18, so he had to go to the adult ICU, the surgical ICU. I couldn't stay with him because he just turned 18. That's understandable, but yeah, and then his next, I don't know if she was a caregiver or a nurse, he told her that he was uncomfortable and asked could he...could she help adjust him, and she told him her back hurt, that he had to do it himself. If her back hurt, she shouldn't be there. Maybe she should be a patient as well, and then also she asked him, so what you here for, you got shot? I mean, it was very unprofessional. They were treating him like he was a criminal. He was there for a back surgery...* | CMC 6W | Advocate Christ Medical Center | Eve | Kenfack | Inpatient | 1,677,283,829 | Hospitalist | Male | ENGLISH | BLACK | Cicero | Inpatient + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I would not recommend Dr. Muzykansky to anybody. I had a list of topics and questions to discuss about my health with him. I started going into the topics, he stops me, puts his hand on top of my hand and asks my wife, who was in the room, if I was an anxious person. I did not get through all of the topics that I wanted to discuss because I could not believe how he was acting towards my wife and I. Dr. Muzykansky was dismissive towards my wife and I. The majority of my health concerns were not answered. The compassion and understanding was not there. I would not go back to Dr. Muzykansky. | Adult Primary Care Center Ltd | APP | Eugene | Muzykansky | Medical Practice | 1,728,646,363 | Internal Medicine | Male | ENGLISH | WHITE | Chicago | Medical Practice - APP | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I am very disappointed with the wait I was in so much pain and it took over 3 hours and I still did not receive pain meds so I left I could of stayed at my own house for 3 hours in pain and still no results of what was wrong with me very disappointed in the service today | SSH ED | Advocate South Suburban Hospital | Katherine | Haddad | Emergency | 1,693,082,868 | Emergency Medicine | Female | ENGLISH | BLACK | Chicago Heights | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Very disappointed with this provider. She was with me for less than 5 minutes. | OSW Podiatry | Aurora Medical Group | Camille | Zizzo | Medical Practice | 1,672,819,864 | Podiatrist - Foot & Ankle Surgery | Male | ENGLISH | WHITE | Omro | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I was unable to be diagnosed which questions my treatment I was given. Because it wasn't the doctors department so she didn't know what was wrong with me an then sent on my way. I was given a duplicate medication I am already on. An another that has yet to be filled. The pharmacy sent it back to her on Friday 1/5. The pharmacy has yet to hear anything back as of 1/8. Mins you it is desperately needed an have been in severe discomfort. | Racine Green Bay Rd UC | Aurora Medical Group | Amy | Crowder | Urgent Care | 1,675,923,398 | Family Medicine | Female | ENGLISH | WHITE | Racine | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I was very disappointed the doctor was unwilling to biopsy the lesion and indicated I needed to schedule a different appointment with dermatology. A punch biopsy was all that was needed which is certainly within the skills of a licensed physician. | BUC Family Practice | Aurora Medical Group | Indre | Aleksaite | Medical Practice | 1,676,723,701 | Family Medicine | Female | ENGLISH | WHITE | Burlington | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | doctor is to quick to write a prescription without trying to get to the root cause. Very disappointed with the care I have been receiving. Feel like I am just a number and get you in and out so they can go on to the next patient. might be looking for a different primary care provider. I have been coming to this doctor for many years and knows that I only come in when I absolutely have to, or when there is something wrong. | MF Family Practice | Aurora Medical Group | Karen | Hegmann | Medical Practice | 1,676,543,891 | Family Medicine | Male | ENGLISH | WHITE | Mayville | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Good afternoon, I respect and appreciate my doctor but this was a pre -op visit and I was not told what that included. I was not given a printed copy of my visit summary. When I checked in with LiveWell the very next day, the test results I clicked on disappeared. Also, there is not a summary of my visit at all. There is no record of my visit with my doctor. I will be seeing the nurse / surgeon in a few days at another clinic and had wanted to read it over and to also know the lab results and EKG findings. I was not told that I was okay to proceed with the next appointment with the nurse / surgeon, or the surgery. Perhaps all the information went to that doctor rather than me. It surprises me how things are being delayed or overlooked. I do respect that a medical office is very busy, doctors are busy, nurses are busy. That is why I will be praying about it and then I will ask the nurse at my next appointment with the surgeon about it. Perhaps she and the surgeon received all the information. Thank you. | WBS Family Practice | Aurora Medical Group | Omuwa | Braimah | Medical Practice | 1,673,895,732 | Family Medicine | Female | ENGLISH | WHITE | West Bend | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Your pulmonology department gave me an asthma shot on November 21st and it made me very ill. Caused a cytokine reaction. Wich led to a misdiagnosis of pneumonia at the your Urgent Care on West Mason 3 weeks ago. My lungs are not well right now and today I wasted my time at the ER only to find out that I don't have pneumonia and never did. So I received a full spectrum antibiotic and a Z pac that I didn't need from Urgent care as treatment of something that I didn't have. Your pulmonology department is a joke after doctor Arora left and doctor Medoza went to procedure. Those clowns that you have in the clinic now look at the same test results and one says I have COPD and the other looking at the same test result says that I don't have COPD. So wich is it? Dr Arora was adamant that I didn't have sarcoidosis nor had I had pneumonia after the ER in 2021 said I did. After doctor Arora put a camera in my lungs. It revealed alot truth. Prevea and Bellins pulmonology department isn't any good either. I'm fed up and nobody gave dam that that shot on November 21st made me extremely ill. So my summation is that I'm not impressed! | ABMC ED | Aurora BayCare Medical Center | Jacob | Clark | Emergency | 1,686,652,346 | Emergency Medicine | Male | ENGLISH | WHITE | Green Bay | Emergency Department + Magnet 1 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I was in the emergency room for 14 hours. 14, one four. I was reading my test results off my LiveWell app, so I knew it was seven hours from the last test result led by a doctor until I was brought upstairs to the person who had given the room. That's outrageous. I walked out of the car downstairs and tried to get, I couldn't walk, I needed a wheelchair. There are no signs indicating how to get a wheelchair. A security guard, my brother was beeping, we were trying to get their attention, and I said, what the F? He said, hey, fuck you. That's how I was spoken to when I got out of the car by a black man in black who scans your bag to see if you're going to kill somebody. This is how I was treated upon arrival. Then a 14-hour. | CMC ED | Advocate Christ Medical Center | Michael | Marynowski | Emergency | 1,693,114,459 | Emergency Medicine | Female | ENGLISH | WHITE | Chicago | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I saw this doctor because my primary care doctor was on vacation and I needed to be cleared for surgery prior to when she would return. I have NEVER seen this doctor before but figured that shouldn't matter cause all he had to do was clear me for surgery. Not only did he make remarks that he did not need to make (such as telling me I needed to lose weight and adding "obesity" to my chart - something my PCP has NEVER said to me or been concerned about) but I feel like he was inappropriate in the exam. There was no need for him to look into my bra and touch my naked breast. Even my PCP didn't touch my breasts when she had to clear me for actual breast surgery back in May of 2022! Then I come home today and there is a Cologuard kit at my doorstep. After contacting them, I found out that this doctor, WHO I HAVE NEVER SEEN BEFORE AND WAS ONLY SUPPOSED TO CLEAR ME FOR SURGERY. decided to order one for me. For no reason and WITHOUT MY CONSENT OR EVEN TELLING ME. This doctor was beyond inappropriate physically by touching my naked breast when he had no need to, inappropriate in his comments about my weight, AND ordered a kit for something I'm not even at risk for or need - without telling me. All he was supposed to do was clear me for surgery, not give me his unsolicited opinions about my health. I have an appointment with my PCP already scheduled for March and if I have any concerns, I'll talk to her. I don't need some doctor who couldn't even be bothered to read my chart before my appointment stepping on her toes and doing things that are beyond the scope of what he was supposed to be doing, without my consent. I will be calling tomorrow to lodge a formal complaint about this doctor. This is beyond unacceptable. | GRND Internal Medicine | Aurora Medical Group | Mark | Tucci | Medical Practice | 1,673,375,367 | Internal Medicine | Female | ENGLISH | WHITE | Round Lake Beach | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | i went there about my thumb shaking and pain in the thumb. I was told it was arthritus which it could be. That explains the pain but no cure or follow up was recommended. He explained the shaking to be a tremor and would refer my case to a neuroligist. Its four days now and have not from the other doctors office. I feel like the $35 copay was a waste. It was 5 minutes and no answers. | BHP Ortho Surg | Aurora Medical Group | Matthew | Willsey | Medical Practice | 1,684,650,986 | Orthopaedic Surgery | Male | ENGLISH | WHITE | Belgium | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | When extra diuretics are given for no reason and made my mother feel even worse, what makes you think I would ever refer this hospital to anyone?? Dr. Hussein sucks and the fact that the RN who still gave the shot after my mother refused it SHOULD BE FIRED! When a patient complains the RN should contact the doctor and then the doctor needs to assess the situation! Walking into the room and heat packs were all over the legs and feet and then to be put on IV? You drain the patient out of liquids and then put them on IV because they are dehydrated! How does that make any sense??? I'm truly pissed and if anyone wants to talk to me then call me. Vivian-847-757-8829. I need answers! | LGH MEDTEL | Advocate Lutheran General Hospital | Alma | Arslanagic | Inpatient | 1,695,776,109 | Internal Medicine | Female | ENGLISH | DECLINED | Des Plaines | Inpatient + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I had an X-ray and have not yet heard about the results or how to treat the injury. I would have thought I would have heard something pretty quick??? | CC Internal Medicine | Aurora Medical Group | Anthony | Nashid | Medical Practice | 1,692,169,749 | Internal Medicine | Male | ENGLISH | WHITE | Cedarburg | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Worst experience I've ever had. Been going to this office for years, but this time I was very disappointed. The person who checked me in was distracted and especially slow (not a new person). Took over 10 minutes for the check in process. Then she did not notify the lab that I was there, so I waited over an hour to get blood drawn and to see my doctor. Even she was wondering where I was. I never left the waiting area. | ASLMC MOB 3 Ste 980 Med Oncology | Aurora Medical Group | Rubina | Qamar | Medical Practice | 1,678,233,733 | Internal Medicine - Hematology & Oncology | Female | ENGLISH | WHITE | Franklin | Medical Practice + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | A test for Parkinson's Disease was taken. It was explained to me and my wife that is was a newer test that would give more accurate results. The skin samples were taken and an appointment was set up for the results. When we came back for the results on 1-31-2024 , it was explained to us that the "Lab" made a mistake and the test was meaningless. It was also explained to us a follow up test would not be necessary because the doctor felt I do not have Parkinson's. A follow up appointment was made to administer botox injections once approved by the VA to see if that would help with my tremors. Awaiting for VA approval at this time. Being a combat veteran at 100% disability, I find this experience to be unsettling and disappointing. Especially when it concerns my family and my health. | ABM Neurology | Aurora Medical Group | James | Napier Jr | Medical Practice | 1,698,138,660 | Psychiatry & Neurology - Neurology | Male | ENGLISH | WHITE | Sturgeon Bay | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I went in because my head and face and nose was all congested and had alittle cough and left there with three medicines for a cough and nothing for the congestion, never took any of the medications didn't need them, and now I am getting charged for really nothing at all been taking my own medication. | ACBO | Advocate QuickCare at Walgreens | Sumar | Abushaqra | Retail Clinics | 1,684,531,406 | Nurse Practitioner - Family | Female | ENGLISH | WHITE | Cicero | Retail Clinic | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I feel the door where you go in to talk to the nurse, I feel that door should be closed at all times. There's a HIPAA violation when you keep the door open, no matter how serious the illness is, everybody should have respect. And no one should hear no one's medical situation from another patient because the nurse or the doctor refused to close the door. That needs to be looked into, like, now. Thank you. | SH ED | Advocate Sherman Hospital | null | null | Emergency | 1,700,137,336 | null | Female | ENGLISH | BLACK | Dundee | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I went in for pretty severe abdominal pain not only once but twice in the same week, I sat in your waiting room for almost 2 hours before anyone would as much as look at me the second time I went in, the nurse I had the on Friday when I went in was not pleasant to me, I have done everything that the doctors told me to do and I'm starting week 2 of all the same symptoms that have not improved and seem to keep getting worse, needless to say I am still in significant pain and am thoroughly NOT impressed by the service I received. If it persists I will be going to a different hospital since Arora bay area has proved itself yet again to be just about useless | AMCBA ED | Aurora Medical Center Bay Area | David | Bardsley | Emergency | 1,695,965,310 | Emergency Medicine | Male | ENGLISH | WHITE | Wallace | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Never having surgery before, I was a little apprehensive of what to expect. From the time my wife and I arrived at the check-in desk, through the pre-op procedures, the actual surgery and finally back to post-op and recovery, there was not one staff person that I could negatively talk about. Staff, nurses, surgeon, anesthesiologist and surgery support staff were awesome. I hope I never need surgery again, but if I do, this facility is where I would want it performed. Thank you to every one of the staff that was involved in my surgery. I hope you all have a tremendous 2024. Thank you! Sincerely, Tom Kavicky | GSH DAS/DSL | Advocate Good Shepherd Hospital | Hsin-Yi | Chang | Outpatient Services | 1,702,850,331 | Surgery | Male | ENGLISH | DECLINED | Island Lake | Outpatient Surgery + Magnet 2 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I was unresponsive/ not breathing 4 times before I got to the hospital and they didn't do more than take blood work! I wasn't even awake when they discharged me I woke up to the nurse taking out my iv! I'm still feeling so much pressure and pain in my head yet they didn't even do a head ct | Plymouth PUC | Aurora Medical Group | Long | Nguyen | Urgent Care | 1,682,812,384 | Family Medicine | Female | ENGLISH | WHITE | New Holstein | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Some of his comments prompted other questions which I didn't think of at the time. I would like to email other questions to him if possible. | Park Ridge Nesset 1775 Ballard Cardio | Advocate Medical Group | Nishant | Patel | Medical Practice | 1,688,255,933 | Internal Medicine - Cardiovascular Disease | Male | ENGLISH | WHITE | Palatine | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Love the people at this location. HATE not being able to get through on the telephone. Having to call this particular medical conglomerate is UNACCEPTABLE. I will NEVER AGAIN voluntarily be a part of your organization. | GSH Sleep | Advocate Good Shepherd Hospital | Brenna | Molik | Outpatient Services | 1,695,935,905 | Nurse Practitioner - Family | Female | ENGLISH | WHITE | Des Plaines | Outpatient Testing + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Very upset that as a hospital I was sent home worried and not at all satisfied. Maybe y'all should start putting experts that can help children instead of saying oh well wait for a specialist and send people on their way. The PA was nice but the girls that check people in where making faces and not at all professional. The colored lady with short hair that was working January 22nd at about 4am. The girl explained to her what I did and she made an ugly ass face and said i don't care. Then as I was scared because my daughter was having trouble breathing they said she looked fine and nothing they could do. It's of no help knowing that a HOSPITAL can not help or at least try something to take a mothers worries away. Honestly I was very disappointed with their way of handling the situation. I used to love Aurora I'm thinking of switching providers after last night. The nurses where nice they did their job and they where fast because no one was their. I'm pretty sure that as a parent no one would want to feel like the way I did leaving hopeless and helpless. They said that it's fine if she doesn't breath for a minute or two she'll be fine. That was no help that was a slap in the face. It might be okay but it is not normal. | AMCK ED | Aurora Medical Center Kenosha | null | null | Emergency | 1,688,170,421 | null | Female | ENGLISH | WHITE | Kenosha | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | My nurse Nancy and everyone else that I came in contact with were top- notch. Nancy even called me to let me know that my lab results were not in yet, but that I would hear from someone the next day…which I thought was very nice. I was impressed with how things moved along in such a well organized way. Dr.Hancock seemed quite thorough. He called me to confirm my X-ray results and I'm sure I'll hear from him today regarding my labs. | Plymouth PUC | Aurora Medical Group | Curtis | Hancock | Urgent Care | 1,689,078,919 | Internal Medicine - Geriatric Medicine | Female | ENGLISH | WHITE | Sheboygan Falls | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Very disappointed with my experience with Dr. G. I have a history of nausea and vomiting after surgery. I told him my concerns and was completely dismissed. I ended puking during and after surgery. Would have been nice to had been listed to. Totally preventable. | PPSCMOR | Aurora Pleasant Prairie Surgery Center | Scott | Simmons | Outpatient Services | 1,691,249,216 | Orthopaedic Surgery | Female | ENGLISH | WHITE | Kenosha | Outpatient Surgery | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I wonder why the doctor did not order blood work! | LSOR Family Practice | Aurora Medical Group | Jothis | Jose | Medical Practice | 1,672,865,211 | Family Medicine | Female | ENGLISH | WHITE | Oak Creek | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I am in more pain than I have ever been in and I was not given a prescription for pain medication. I am unable to function because I am in so much pain. OTC Tylenol and Ibuprofen are not touching the pain. I can barely walk with the assistance of a walker and I cannot drive. | Two Rivers UC | Aurora Medical Group | Arielle | Tenor | Urgent Care | 1,680,804,904 | Nurse Practitioner | Female | ENGLISH | WHITE | Two Rivers | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Yeah, my back and my neck and my back and my neck hurts. Well, come and get me and take me to the hospital, I'm all right with that. You can call me back on your coming. Got it. All right. | ASLMC ED | Aurora St. Luke's Medical Center | William | Lieber | Emergency | 1,700,241,539 | Emergency Medicine | Male | ENGLISH | WHITE | Glendale | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I went to pay my co-pay they said NO CASH PAYMENT! Credit Card or Debit Card I didn't bring a credit card with me, I brought cash and I preferred to pay my bill with cash. Cash is a legal tender - it should be accepted everywhere and people have the right to pay their bills in a way that financially suits them and that includes your medical facilities. Very disappointed | Downers Grove 6840 Main Internal Medicine | Advocate Medical Group | Mark | Tatara | Medical Practice | 1,691,033,086 | Internal Medicine | Female | ENGLISH | BLACK | Naperville | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Afternoon, my name Anne Schwartz, and never been to your facility in Woodridge. I would like to know who saw using my information. I have been identity theft in 2011,and it has happened again. If you kindly give me the name and what information you have. I have called ss to report it happening. Here is my number you can call me directly 331 203 1313. Have a great day. | Woodridge Clinic SC | APP | Umang | Patel | Medical Practice | 1,727,766,049 | Internal Medicine | Female | ENGLISH | OTHER | Downers Grove | Medical Practice - APP | What else would you like to say about your experience? |
advocate aurora health | 11,146 | So I came in by ambulance. I have mast cell activation syndrome. I kept explaining I need my Benadryl to help my high blood pressure and symptoms I was experiencing but they all kept telling me not to take it. I got to ER and asked for Benadryl and instead they said they would give me Valium. By this time, 3 hrs in to having increased blood pressure, I had a raging headache. I asked for Motrin. They gave me Motrin and sent me home. To where I was finally able to give myself Benadryl and decrease the blood pressure to my normal range. I just wish they had listened to what I was saying. They all assumed I was just having anxiety attack and treated that and not my true needs getting met. You don't wake up out of a dead sleep with a heart rate of 149 and blood pressure of 178/95. And think that is a panic attack. You panic once you see those numbers to where it climbed to 210/110!!! And 911 said to do nothing. Just very disappointed in how I was treated considering I work at the hospital and am very well educated. | GSA ED | Advocate Good Samaritan Hospital | Michael | Antoniolli | Emergency | 1,701,151,315 | Emergency Medicine | Female | ENGLISH | WHITE | Downers Grove | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | First, I am not the only one to be so confused by the appt situation with Immediate Care. When one reads: "Advocate Medical Group Immediate Care Center Chicago Clark Street Current time in waiting room: 25 minutes The current wait time is the average time you'd spend in the waiting room if you arrived at the clinic now. During your visit, you may wait additional time to see a provider, complete tests or other steps. Wait times and the order in which patients are seen can change based on the number of patients and severity of their care needs." -One believes this. There is no way to schedule online or on the phone, so you assume you go and show up and it might be 25+ minutes wait time according to this message at this moment. HOWEVER this is ABSOLUTELY MISLEADING (LIE?) I got there at 11 am, prepared to wait 55 minutes as was stated in LiveWell. I paid for 2 hours of parking. The PSR said, 'oh no, "they" put that in there so people won't show up. You need an appointment. The next appointment is 3:20 today." I took the appointment and told her I would wait 2 hours just in case there was an opening/no show/cancellation, as I was very sick and was not up to getting back in the car, driving home, then driving back. She reassured me that she would let the clinical staff know I was waiting. so I sat in the waiting area by registration, spreading all my germs, for 2 hours. During that time, I overheard 3 conversations between PSRs and patients coming in for Immediate Care.. I was eerily similar to the conversation I had when I first checked in! They, too, thought they were going to check in and wait. 2 of them mentioned LiveWell app and the waiting time stated in the app, etc.!! -- I got up to leave and checked in with the PSR, telling her I was going to come back at 3:20 for my appointment. She said, 'oh, let me see if there were any cancellations or no shows' (what? NOW she's checking??). At any rate, there weren't any, so I actually went to work (I work at Adv IMMC in IT) and went back for my appointment. There was NO waiting time. My appointment, as always, was fine. They ran strep and covid/flu/rsv tests and said I could wait in the room for 30 min for the results. I said - "I don't want to take up a waiting room and make other patients wait" - they said it was fine, there no one waiting. This appointment scheduling/nonscheduling(??) needs to get straightened out. As an Advocate staff person, I was embarrassed by this mismanagement and misleading information to our patients. I do not understand only making appointments IN PERSON for several hours away, or like me, having to wait in the waiting room for hours, spreading germs to others. There were many elderly and probably frail people in the waiting area, I felt terrible that I was potentially exposing them to my illness (turns out it was a virus). By the way, because I work in the hospital, having to go onto the patient floors, I was concerned about potentially spreading covid or rsv, or flu to patients, clinical staff, or staff within my department. I do not understand why Advocate doesn't cover testing staff when they are ill. That seems to be negligent. As an employee, I don't want to spend my PTO being sick, if I can work through the illness, I will. And that may mean spreading the illness. But I am not so careless, so I went to get tested and I will not go into patient rooms until I am better/past the contagious phase. Please follow up with me on the Immediate Care appointment mess, I'd be interested to understand the reasoning behind it. I've been a clinic manager before and I wouldn't dream of misleading or misinforming patients on purpose nor instructing staff to say "they don't people to show up". I'm cringing. Andrea Skillman, Sr Bus Analyst, IT Advocate IMMC Phone 773-296-7753 | IC Clark | Advocate Medical Group | null | null | Urgent Care | 1,673,718,254 | null | Female | ENGLISH | WHITE | Chicago | Urgent Care | What else would you like to say about your experience? |