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advocate aurora health | 11,146 | There was a Rn named Cheyenne that I worked with that was very unprofessional with me and my family . I requested to speak with the charge nurse on shift and she never sent me her extension or her to the room. I would hit the call light due to being in pain and other CNAs were picking up and hanging up before I could talk. Cheyenne left me in the room until shift change with my significant other present waiting for medication because I asked for another nurse. This experience was very unpleasant and I reported it the next day to a doctor. No one should have to go through what I went through with staff. You literally could hear the nurses loud in the hallway laughing and talking about that's room 21 which was 321 calling. I pray that you look at the cameras to see all the staff that was involved. | 40 3S | Aurora Sinai Medical Center | Biana | Leybishkis | Inpatient | 1,702,904,427 | Internal Medicine | Female | ENGLISH | BLACK | Milwaukee | Inpatient + Magnet 1 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I feel like the dr and nurses didn't care about my ailments but hoped to get me out the door as soon as they could. No one ever went over test results with me. Told me to eat something and had my discharge paper work ready. I was still experiencing some bad symptoms at the time of my discharge | AMCB ED | Aurora Medical Center Burlington | Abdul | Abdul Moniem | Emergency | 1,688,473,735 | Emergency Medicine | Female | ENGLISH | WHITE | Kansasville | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Was great. Would like to know how I can email him | Naperville 1512 Naper Cardiology | Advocate Medical Group | Patrick | Fenner | Medical Practice | 1,686,931,987 | Internal Medicine - Cardiovascular Disease | Female | ENGLISH | WHITE | Naperville | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I love this provider and location! My normal primary doctor could not see me in a timely matter. So I saw one of the other doctors in the practice. My experience was horrible with this particular doctor. I was immediately ambushed about my medications and my primary doctor. Mind you I have never seen or spoke to this doctor ever. She knew absolutely nothing about me or my history. She had no clue regarding any treatments or medications. She was unbelievably rude and insulting. I run and operate a 20yr+ 5Star business. I deal with customers on a daily bases. I could never imagine being so rude and misinformed to my customers. I would highly recommend seeing anyone but this supposed Dr. absolutely mind blowing. I am utterly surprised the practice employees her. On top of all she had the nerve and disrespect to belittle another Dr. in her practice and at her work place. Unbelievable. | Des Plaines 77 Rand Internal Med | Advocate Medical Group | Bela | Desai | Medical Practice | 1,688,027,933 | Internal Medicine | Male | ENGLISH | WHITE | Volo | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Yeah, everyone except, everyone was so professional and nice and courteous except I can't remember her name, the strawberry blonde nurse, She was so rude. She called security on me for no reason. I'm ready to talk to an attorney because this is so unacceptable. Other than that, I've had nothing but good experiences for the most part recently up on the seventh floor ICU. Just nothing but good but that strawberry blonde nurse in the ER should be, actually I want to file a grievance against her so I just might come in and do that in person. So other than that, thank you. | AWAMC ED | Aurora West Allis Medical Center | David | Koenig | Emergency | 1,686,426,531 | Emergency Medicine | Male | ENGLISH | WHITE | Hales Corners | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Unfortunately my insurance was not confirmed upon checking in at this office. I recently moved to this area and did not realize this office was out of network for me until I was checking out. A visit that should have cost a $35 copay is now ESTIMATED to cost me $370. I am extremely disappointed as I entered my insurance info into the app when scheduling the appt. | Algonquin 600 Randall Rd Family Practice | Advocate Medical Group | Jennifer | Rogulic | Medical Practice | 1,696,744,691 | Nurse Practitioner - Family | Female | ENGLISH | WHITE | Algonquin | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I like Dr. Bayrakdar but the front desk staff even with new staff are not good at calling you back. My results from this appointment test results were low and no one called me to let me know. I just decided to check them myself. They say they will call you with the results and never do. Now I've been Going on with my day-to-day life thinking that my results were OK when they were actually low. | Diabetes and Endocrine Care Ltd | APP | Ammar A | Bayrakdar | Medical Practice | 1,728,253,829 | Internal Medicine - Endocrinology, Diabetes & Metabolism | Female | ENGLISH | BLACK | Alsip | Medical Practice - APP | What else would you like to say about your experience? |
advocate aurora health | 11,146 | For reasons that I had no control over or contributed to I have been denied rental assistance from AAH. I originally applied back in September with Case Manager Jennifer and was told I was approved and a check went out on or around October 15th. My landlord never received the check. I was told that the check had to be placed on stop payment and reissued by Tiffany who had become my new case manager after Jennifer's departure from AAH. That was in late November. My landlord and myself had been in touch with Jasmine and Tiffany throughout December and early January. The landlord and myself were requested to resubmit the application which we did. Come last week Tiffany calls to tell me my application was rejected/denied by the finance department because it had been improperly submitted by the caseworker prior (Jennifer) and then once again by her (Tiffany) and the third time my landlord had made a mistake on the W-9 portion. I am floored! I am now 7 months behind on my rent and facing eviction. I don't know what I'm going to do or where I'm going to live. I'm just totally outdone at this point. How can an agency that is supposed to help just arbitrarily decide that they will not help a particular participant for reasons due to no fault of my own? I didn't do anything wrong. How am I no longer eligible? | CMC TR | Advocate Christ Medical Center | Anureet | Gill | Outpatient Services | 1,696,821,268 | null | Female | ENGLISH | BLACK | Chicago | Outpatient Series + Magnet | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Front desk checkin worker was awesome. The assistant that took me back to the room for the PN was not so professionally nd i asked for bottled water she said we dont have bottled water very rudely to me. When i said well let me go back to get the bubbler water she sighed nd dropped her shoulders as if she was irritated wit me. Mind u im on a crutch coming bcuz my knee was injured. She half way held the door opened for me. Once she left out the room i can hear her voice on top of everyone else voice talking so loud i cud hear her thru the walls. It was like a club. Loud chatty nurses. So the environment was not calm. Nd the actual xray technician was very inpatient as well. I dont know bcuz it was like 4p quitting time that they were irritated nd anxious to get off work but the treatment was very poor. Im already in pain from being assulted thats y i visited urgent care. | Mayfair MR | Aurora Medical Group | Bao | Xiong | Urgent Care | 1,673,166,661 | Nurse Practitioner | Female | ENGLISH | BLACK | Milwaukee | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I had a very bad experience with their secretaries and assistants talking about me when it is something personal and confidential that is supposed to remain completely confidential and they did not do it, so they went around talking about it when I left the office I heard them and that is lack of Professionalism | LSOC Family Practice | Aurora Medical Group | Ashley | Moriwaki | Medical Practice | 1,685,067,429 | Nurse Practitioner | Female | SPANISH | WHITE | Milwaukee | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Not satisfied doctor seem in rush not explaining his assessment of my lungs to let me know my options when for upper respiratory infection bringing up thick greenish phlegm no antibiotic given he though it was viral but my tests revealed no Covid no Sar no influenza etc my condition was bacterial infection. | New Berlin NB | Aurora Medical Group | null | null | Urgent Care | 1,694,874,309 | null | Female | ENGLISH | WHITE | Milwaukee | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The only good thing I can say is when I entered the building the two women were helpful and polite but my experience with the first nurse she was cold uninviting the worst nurse I've ever seen in all my years. The doctor wouldn't listen to me maybe feel uncomfortable and I couldn't help but noticed this shit ass grin he had on his face as if he was looking down on me. I will never visit Aurora hospital ever again in my life, I apologize I hope not to be rude. I'm just being honest. | AHCWB OCC HEALTH 4 | AAH Occupational Health | James | Bencivenga | Medical Practice | 1,692,272,498 | Preventive Medicine - Occupational Medicine | Male | ENGLISH | WHITE | Watertown | Occupational Health | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Didn't appreciate the receptionist yelling at me to put my mask on while I was blowing my nose. | Oak Creek UC | Aurora Medical Group | Bridget | Bodenbach | Urgent Care | 1,680,563,418 | Physician Assistant | Female | ENGLISH | WHITE | Cudahy | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I had the worse experience with Shelli Meyer. I have completely changed my Primary and will never be seeing her again. Thank You | DPC Family Practice | Aurora Medical Group | Shelli | Meyer | Medical Practice | 1,696,089,435 | Nurse Practitioner | Female | ENGLISH | WHITE | Green Bay | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Audra was the technician performing my mammogram. She was very rough with positioning my breasts for the exam and ripped the skin open under both. The skin is still healing today, 2/6/24. This should never have happened. More care and concern should be exhibited. | AWAMC Mammo | Aurora West Allis Medical Center | Kathleen | Powell Mattioli | Outpatient Services | 1,702,935,966 | Obstetrics & Gynecology | Female | ENGLISH | WHITE | Greenfield | Outpatient Testing + Magnet 2 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I had called my member services dept, they referred me to Dr Chicos office and when I got there I had to call my insurance to get the visit covered. From 10:30 till about 12:30 on the phone with the insurance then the doctor came in and said a couple of things and then left and never seen her again after her short visit to me. As I stayed in the room wandering what was next the nurse assistant came and took me the lab got my blood drawn and given dc papers and referral request and sent home. When I got home to make my appointments there was no providers listed on the referrals. Mean while I sit at home in pain! | Chicago 6434 North Ave Internal Med | Advocate Medical Group | Diana | Chicos | Medical Practice | 1,678,309,139 | Internal Medicine | Female | ENGLISH | WHITE | Milwaukee | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I have had many CT Scans over the years. The Oncologist who ordered this test clearly did not look at previous test orders. An injection of contrast was not ordered over previous years. I am very angry about how this test was done but the employee did the right thing. She was lovely and it is difficult to find veins and it was a real challenge. The first try was not usable and I have a bad swelling and my hand is black. Second try was successful. The staff was so kind and I appreciate them. | CND CAT | Advocate Condell Medical Center | Revathi | Suppiah | Outpatient Services | 1,679,773,974 | Internal Medicine - Medical Oncology | Female | ENGLISH | WHITE | Grayslake | Outpatient Testing + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The Nurse at the actual Walgreens was great, very cordial and sincere and tried to answer all my questions. But the actual Doctor for the 1/4, virtual meeting was somewhat condescending and inflexible. I have an upper respiratory infection in my nasal passages and upper chest and all I wanted was a simple Z-Pack to help my body knock this upper respiratory out of me. I don't abuse antibiotics or pharmin any way. In fact I am not on any medications nor have I even had a Z-Pack in over two years, yet this virtual Dr. , in somewhat of a dismissive and condescending way, like she is the "all knowing" one refused to prescribe me a Simple, Z-Pack . Over the past 25 + years a Z-pack has always worked for me. Now my cold has to continue to linger on thanks to this. When I had a cold in the past; DuPage Medical has always willing to prescribe me a Z-pack. I will never use the Walgreens outpatient clinic again. My virtual Dr. on 1/4/24 had a very bad and inflexible attitude. - Dave Graff ; 312-401-8167 | ACGE | Advocate QuickCare at Walgreens | Jennifer | Finch | Retail Clinics | 1,675,212,922 | Nurse Practitioner - Family | Male | ENGLISH | WHITE | Wheaton | Retail Clinic | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The room I was put in was extremely dirty. Visible dirt and dust at edges of room as well as grime on ceiling, dust on bed frame, dust on light fixture. Nurse came in and took blood promptly. Much later another nurse and doctor came in briefly and we're going to take blood again. Told me a stool sample or urine sample would be beneficial. Called for nurse when I felt I could urinate. She handed me bottle and said she would give me privacy. Since I was hooked up to monitors, even with my wife helping I could not sit up enough to utilize bottle and got tangled in wires. Nurse was not outside door so wife had to call station three times for help- I was sliding out of bed. The heart monitor had alarming numbers on it. Finally a very helpful aide came and helped me back into bed. Over an hour later finally called station to find out if blood tests back. The doctor and nurse came to my room within minutes and reported all tests good so was discharged with an information sheet on diarrhea. Since I am on blood thinners asked for a band after line removed from arm. Nurse stated there were none in room and used gauze. After I was dressed I went to station to have someone get a band to prevent unexpected bleeding on ride home. I went to emergency on the advice of my doctors nurse because it was the fourth day of diarrhea. | AMCG ED | Aurora Medical Center Grafton | Bjorn | Schweinsberg | Emergency | 1,694,414,324 | Emergency Medicine | Male | ENGLISH | WHITE | Mequon | Emergency Department + Magnet 1 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The technician seemed to not know what she was doing. Emg testing was horrible. She didn't have the machine plugged in correctly shocking me unnecessarily. We had to shock again because it wasn't recording. I want to file a complaint | CMC OPP NEURO DIAG | Advocate Christ Medical Center | William | Imlach | Outpatient Services | 1,688,218,168 | Family Medicine | Female | ENGLISH | BLACK | Matteson | Outpatient Testing + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Occupational health was a much better experience than my primary doctor, which was a nightmare. Things got labeled wrong for workman's comp case that I have and took me over 3 months to get to occupational health. | CSK OCC HEALTH 4 | AAH Occupational Health | Irene | Valerio | Medical Practice | 1,698,574,679 | Preventive Medicine - Occupational Medicine | Male | ENGLISH | WHITE | Kenosha | Occupational Health | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The only thing that I didn't like was the person who called me about my test results didn't know me or where I get my meds. I don't like calling the clinic and having to talk to someone who knows NOTHING about me. | Seymour FP | Aurora Medical Group | Shanna | Sebero | Medical Practice | 1,693,669,751 | Nurse Practitioner | Female | ENGLISH | WHITE | Seymour | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I would have liked the doctor to talk with me after the surgery to let me know exactly what got done. Waiting a year for next appointment with him seems long. I do know I can call with questions but I feel I shouldn't have to. | AMCO DaySg | Aurora Medical Center Oshkosh | Gurjeet | Kaleka | Outpatient Services | 1,702,417,343 | Surgery - Vascular Surgery | Female | ENGLISH | WHITE | Fremont | Outpatient Surgery + Magnet 1 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I didn't like how the nurse who called the next day to check on my daughter responded over the phone. I told nurse that my daughter's cough was worse. The nurse read the recommendations on discharge paper that said warm lemonade, warm tea or warm apple juice. I told nurse that the doctor didn't mention these liquids only formula because my daughter is 4 months. The nurse replied, I'm reading the notes and when I mentioned again that the doctor didn't name those liquids to me, nurse replied with whatever. Definitely disrespectful for a nurse to say whatever. I wasn't rude to her. I messaged pediatrician and she said only formula. The recommendations on discharge were for older children and adults. I believe the nurse should knows this. | LEMONT UC | Advocate Good Samaritan Hospital | Emmaleigh | Smith | Urgent Care | 1,674,580,725 | Family Medicine | Female | ENGLISH | WHITE | Posen | Urgent Care + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | It took 6 months to get this initial appointment. I also have a diabetic diagnosis in 2013 which is managed with diet, however, because my levels are good, my insurance won't pay for the medication that I need. I have sever arthritis in both knees and am home bound. I also have severe incontinence and wounds that have persisted ove 1.5 years due to weight issues and poor mobility. I need someone to advocate to my insurance company. | WBD Family Practice | Aurora Medical Group | Paula | Carlton | Medical Practice | 1,684,930,338 | Nurse Practitioner | Female | ENGLISH | WHITE | West Bend | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Staff was great. However, the wait to be seen - and the wait to get our prescription - were unacceptable, given the ER did not seem that busy. I recognize the importance of triage, but we waited about 2 hours to be seen by anyone, and worst of all, after we were seen we waited another 90 minutes just to get our prescription - at 4:00 a.m. Lutheran ER is notorious for its long wait times, including in our own prior experience, and we will not be going there again. Lesson learned. Maybe hire more ER staff? | PR ED | Advocate Children's Hospital - Park Ridge | null | null | Emergency | 1,688,948,551 | null | Male | ENGLISH | WHITE | Park Ridge | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I wanted further information after trying to relate my concerns, and I wanted to provide a bigger picture of my concerns with my body changes and medication. She wanted to keep moving on, and time was being wasted. I had to press with my questions, but she thought it was a waste of time, since she felt all my concerns were already answered. After pressing some concerns, I did walk away feeling confident with the regimen, but only after pressing my concerns!! Her manner during this visit was not acceptable. She will know, who I am. I don't want to lose the doctor at this time, since there are fewer doctors, and her office visit time is cut. Who knows, maybe she had one of her worst days?? | OSW FAM MED B | Aurora Medical Group | Julie | Sheehan | Medical Practice | 1,695,995,577 | Family Medicine | Female | ENGLISH | WHITE | Fond Du Lac | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I didn't feel like anybody listened to me. They treated me with disdain and my concerns about my body and the way that I felt with disdain offered me excuses and just basically kind of told me to suck it up and this is good for you. And it wasn't a serious pain right now because of the way they treated me. | AWAMC ED | Aurora West Allis Medical Center | Kathryn | Sullivan Dillie | Emergency | 1,690,937,409 | Emergency Medicine | Male | ENGLISH | WHITE | Milwaukee | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The total experience I felt was about making money from me. It is the same with my wife recent visit. Retiring this sept and will be looking for a new place for healthcare. It's to bad because I really like doctor johson. But these specialists are not good. Very disappointed | MF Ophthalmology | Aurora Medical Group | Thomas | Heyrman | Medical Practice | 1,697,513,419 | Ophthalmology | Male | ENGLISH | WHITE | Milwaukee | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I feel overall he listened to me and did testing but I feel like my concerns were not taken into consideration and was made to feel as they were not valid. Also what past Dr's had told me were wrong opinions | AHW Rheumatology | Aurora Medical Group | Nicholas | Vaughn | Medical Practice | 1,697,212,879 | Internal Medicine - Rheumatology | Female | ENGLISH | WHITE | West Bend | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Dr Stananous is one of the best doctors I have ever seen, I work for AAH and there are no others like her. We should be modeling bed side care after her. She is wonderful and I wish more physicians were like her. So thankful to be cared for by her! Thank you! Also, to those who read these surveys and interested in knowing more, call me. | AWAMC WP ObGyn Ste 515 | Aurora Medical Group | Sara | Stanenas | Medical Practice | 1,684,772,348 | Obstetrics & Gynecology | Female | ENGLISH | WHITE | Oak Creek | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I've answered this survey twice(please do not email me again). | SSH MAM | Advocate South Suburban Hospital | Julie | Brandies | Outpatient Services | 1,695,048,874 | Internal Medicine | Female | ENGLISH | BLACK | Richton Park | Outpatient Testing + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | When entering the back door to the hospital from the parking lot, a person greeted us but did not ask any screening questions nor tell us that we needed a visitor badge. After an hour and a half appointment, we went to go upstairs for a blood draw as requested by our doctor and were accosted by a staff member who berated us for not having visitor badges. We tried to explain that we were heading from an appointment where we had been to a blood draw and no one had told us about visitor badges, but she kept ignoring us and saying that we were wrong for not searching her desk out which was out of the way from where we were headed. If you require visitor badges for doctors appointments (which is ridiculous in the first place, because there is zero screening done on health symptoms or even asking if we had an appointment or what we were there for, so what is even the point), then those badges need to be available at each entrance to the facility, especially the entrances off parking lots. People shouldn't have to walk past their doctor's office to hunt down a desk for a visitor badge. Had we not needed a blood draw, we wouldn't have even known visitor badges were required in the building. This policy needs to be thought through more to not inconvenience patients. | Park Ridge Yacktman 1675 Dempster Peds | Advocate Medical Group | Nisha | Hakhu | Medical Practice | 1,693,638,674 | Pediatrics | Female | ENGLISH | WHITE | Northbrook | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Didn't seam to want to do anything she didn't have too. Good at setting up referrals. I am only able to see her when it not something urgent. I end up going to urgent care when I'm sick. I will be trying to find a different doctor. | EM Internal Medicine | Aurora Medical Group | Rupika | Uberoi-Nangia | Medical Practice | 1,678,965,006 | Internal Medicine | Female | ENGLISH | WHITE | Mequon | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Worst experience, came in for chest pain and hypertension, was treated like I was mentally ill. Nurse put me in room and left me, hooked me up to IV and left me, literally never came and explained anything, I always had to push the button. You would think that if a person who come in for chest pain would at least be monitored. Nurse walked me to the bathroom when I returned to room, the nurse was gone and did not return for hours until I requested to be discharged so that I could go to another hospital. Nurse was inattentive, uncaring, acted like she did not want to touch me, She seemed very unempathetic, and does not like black people. Never returning to this hospital again, lack of care and respect for people. | GSA ED | Advocate Good Samaritan Hospital | Michael | Antoniolli | Emergency | 1,687,740,093 | Emergency Medicine | Female | ENGLISH | BLACK | Willowbrook | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The nurse was so mad I didn't let the trainee fire fighters give me my IV that she kept digging and digging in my arm, I was basically crawling up the bed in pain with her stabbing me. I explained I can't have a trainer give me an iv since my veins are small and being dehydrated wouldn't be good for either of us so the nurse sure showed me who was boss. I looked and her with tears falling down my face and said u can't believe you did that to me. She said what it's in your arm, you're good. Ya sure! Come in at the worst time of my life and totally got kicked when I was at my absolute worse. I just pray that nurse doesn't ever do that to anyone again or if more people speak up maybe she will learn what compassion is when people are sick and need help. Or having cameras in rooms can make them accountable. | ASLSS ED | Aurora St. Luke's South Shore | David | Koenig | Emergency | 1,695,673,420 | Emergency Medicine | Female | ENGLISH | WHITE | South Milwaukee | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | She didn't look at all my test results and if I wouldn't have asked for my results I wouldn't have known I had an infection. That I have had for two months because another aurora doctor missed it the first time I was seen at the urgent care. | OSW Ob/Gyn | Aurora Medical Group | Jessica | Nokovic | Medical Practice | 1,688,265,411 | Obstetrics & Gynecology | Female | ENGLISH | WHITE | Chilton | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I was humiliated. They think I was faking, and so they treated, everybody looked at me when I walked in. They stopped working just to look at me. And then the nurses came in with a smirk on their face. And they had asked me how I was feeling and I told them I was irritated. And I told them, I said, I feel important that you all have to look at me when I came in. That made me feel important, you know. And so I said a couple of other things, but no, I'm not happy at all with you. And matter of fact, I'm going to call the head of the medical, the medical, the emergency room because I was not satisfied at all. I wanted to get out of there. They did not give me my ice water like I had asked. And they couldn't get * | AWAMC ED | Aurora West Allis Medical Center | Michelle | Hiebert | Emergency | 1,700,122,135 | Emergency Medicine | Female | ENGLISH | WHITE | Greenfield | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | We have been to AMC Kenosha on a few occasions and this is the only one I left and was not entirely satisfied with the care my children received. I was not informed of the findings of their examinations. I was not informed of what prescription was being sent in for my daughter. My daughter ended up receiving an antibiotic that was $85 after insurance, when she could've been prescribed amoxicillin instead that would've been significantly cheaper. My son didn't get but two minutes of their time, left still in a lot of pain. I had to bring him in the be seen again and turns out he does have a sinus infection, but the doctor that evaluated him found no sinus pressure/congestion and I don't feel he was truly evaluated appropriately. Overall, I do not feel the provider who saw my children have them a thorough evaluation and I honestly feel ripped off too as there was no indication to prescribe cfedinir over amoxicillin nor was I informed what was being prescribed. This must have been an off day because we've been to this location many times and generally receive exceptional care. The MA also was disrespectful, I felt as though she was treating me like an idiot. I have worked in healthcare many, many years and am very familiar with illnesses and medications but she discredited me regarding what my children have experienced in their life. Very upsetting.. | Kenosha WI AKW | Aurora Medical Group | Priti | Patel | Urgent Care | 1,690,068,425 | Family Medicine | Male | ENGLISH | WHITE | Zion | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I failed to understand the logic given by the ED doctor and nurse practitioner for why I would not receive any imaging tests to determine the cause of my acute pain after being advised by a triage nurse to seek medical attention from the ED. | AMCO ED | Aurora Medical Center Oshkosh | null | null | Emergency | 1,698,353,427 | null | Male | ENGLISH | WHITE | Oshkosh | Emergency Department + Magnet 1 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I have definitely given a 10 recommendation every time I was here before. Being in a double room on the forth floor was like living in hell. Couldn't wait to leave to go home and relieve the stress this last visit caused. I have to be back in a few weeks and will not take a room on that floor. I will not have the next procedure done here but will ask to go elsewhere. | 00 4CDSG | Aurora St. Luke's Medical Center | Manveer | Ubhi | Inpatient | 1,704,264,220 | Internal Medicine | Female | ENGLISH | WHITE | Milwaukee | Inpatient + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | BIG PROBLEM BUT…Dr. Raju is just plain awesome. She is the best Primary Care doctor I've ever had. My. BIG PROBLEM Is with access. I know I have an immediate problem and yet I was told it was gonna take over 10 days to see the general surgeon. I'm being forced to go out of work to a private doctor? Who needs to pick up my case… do a consultation with… and then whatever medical care I need from there he will try to address. I have 000 clue what I'm getting into. It is not comforting.. I have a swollen mass on my face that I must live with when all I probably need is a simple drainage. But in network, I have to see options, and that is very frustrating. I believe I have expressed the urgency of this as a relates to my face and possible long-term damage but I was given no other ability to see anybody. My appointment was last week, Wednesday… And rather than say Thursday or Friday I was told wait two weeks or more. I have to leave on a trip in a week and I will try to cover my face up. So that is my complaint, but I want to make very very clear that Dr. Raju outstanding | Naperville 1508 Aurora Family Practice | Advocate Medical Group | Jayasri | Dasar Raju | Medical Practice | 1,674,586,178 | Family Medicine | Male | ENGLISH | WHITE | Naperville | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | It seems to get your HMO primary physician approved by insurance to contact you is very difficult. The insurance has tried to contact my selected Primary Physician also the Pharmacy Pharmacist has tried and complained no timely response. Other Doctors have expressed contact issues as well as the insurance. The insurance thought I had changed my primary Doctor. While in Virginia at INOV hospital a group of Physicians and the Director of admissions complained for four days no contact! At times the medical at INOV were put on hold or held eight to twenty minutes. It became so serious that my my wife who nearly died after sustaining an overdose of Gabapenten prescribed 900 mg by my wife's primary Advocate Lutheran General Physician almost caused serious life conditions. She wasn't allowed to return to Chicago which cost me nearly $700 in change of airfare. Something is wrong with Advocate. I'm a member of Ill Masonic Medical Center charitable Grotto where we have put several millions into the Dental Dr Smiles Program over five million dollars. Advocate has lost its luster as a highly rated Hospital. This isn't the first instance of reported wrong patient care in your surgical unit where for a stent procedure I was asked if I'd like to have my leg split opened and a vein taken out. I protested I'm with IMMC then was open hand punched twice. What is wrong with Advocate where a simple procedure is gotten out of hand by a bunch of abusive actions and threats against a patient occurs. I can't ever recommend Advocate because if it happens to me why would I subject someone to such care. Why I hope that this isn't still continuing, | Park Ridge Nesset 1775 Ballard Internal Med R | Advocate Medical Group | Stuart | Oserman | Medical Practice | 1,700,350,982 | Internal Medicine | Male | ENGLISH | WHITE | Morton Grove | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I still have the same symptoms I came in for my daughter had to return today and was given meds I went to a different provider and was given medication that my daughter received but didn't receive from Ms Hill the PA. Wasn't very effective | IC Oak Lawn | Advocate Medical Group | Erin | Hill | Urgent Care | 1,673,743,340 | Physician Assistant | Female | ENGLISH | BLACK | Chicago | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I will miss Dr. Sewnarine. Even though I was new to her, my other PCP passed away, she made me always feel welcome and worth her time. | Chicago Southeast 2301 93rd Family Practice | Advocate Medical Group | Rachel | Sewnarine | Medical Practice | 1,689,029,734 | Family Medicine | Male | ENGLISH | WHITE | Chicago | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | It was not a very nice experience. I waited for 20 minutes to see actual Dr. then when telling him the truth I was penalized and there was no further treatment or corrective plans talked about either. Very disappointed in the lack of "do no harm" and. | FDL Family Practice | Aurora Medical Group | Garrett | Westman | Medical Practice | 1,685,246,700 | Family Medicine | Female | ENGLISH | WHITE | Mount Calvary | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I was not told how the Definity Contrast would effect me. It severely scared the hell out of me and I felt like I was dying. I never want this drug Definity Contrast given to me ever again. | AMCBA US/EC HV | Aurora Medical Center Bay Area | Dragana | Durdevic | Outpatient Services | 1,699,229,429 | Internal Medicine | Female | ENGLISH | WHITE | Niagara | Outpatient Testing + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Hi, I came to visit a physician, not the physician assistant. I never seen a doctor. I was very disappointed. I came to see what is my problem and they never figure out. They did many x-ray and even after x-ray, it was, you know, like I mean, questioned what, you know, like, I mean, my issue is what I, why I have this problem. I asked to talk with the physician, but the physician assistant said, you know, like, you know, I can probably feel you'll tell me the same what, you know, like, I mean, the physician assistant is saying. So they kind of didn't ask, you know, like an inductor to come and see me. So it's very, I'm very, very disappointed. You know, like, I mean, it's like disgusting service. I just came there, waste my time. | GSH ED | Advocate Good Shepherd Hospital | Erik | Fossen | Emergency | 1,683,382,873 | Emergency Medicine | Female | ENGLISH | WHITE | Kildeer | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I was never at this place. Don't know how you got my email address but please correct this error. | Illinois Bone and Joint Institute LLC LGHPHO | APP | Todd | Rimington | Medical Practice | 1,728,658,822 | Orthopaedic Surgery - Hand Surgery | Male | ENGLISH | OTHER | Harwood Heights | Medical Practice - APP | What else would you like to say about your experience? |
advocate aurora health | 11,146 | That simple procedure was expensive as hell! Outrageous actually. | ASLMC SLSC | Aurora St. Luke's Medical Center | Daniel | Wiske | Outpatient Services | 1,709,823,386 | Orthopaedic Surgery - Hand Surgery | Male | ENGLISH | WHITE | Oak Creek | Outpatient Surgery + Magnet 2 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I loved the nurse but the doctor did not take care of me. Said I was not wheezy as I was wheezing. I was truly disappointed with the lack of care given to me by the doctor. Did not offer me anything to help my symptoms and still have no idea why I'm sick. I'm still sick. | Racine Green Bay Rd UC | Aurora Medical Group | Mabria | Loqman | Urgent Care | 1,683,603,490 | Family Medicine | Female | ENGLISH | WHITE | Mount Pleasant | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Although he seems experienced... I am a retired medical professional myself. He wouldn't listen to my concerns about a recent specific injury..or what damage I am concerned about. He only tested the joints in one plane of motion and completely ignored my request for joint tests. He asked me if I was interested in steroid injections ( explaining that I can get them every 6 months). I informed him I had a set of injections 2 months ago in November. He proceeded to give me two more. I intend on switching orthopedic doctors immediately! | OSW Orthopedics | Aurora Medical Group | Loren | Potter | Medical Practice | 1,674,123,113 | Orthopaedic Surgery | Male | ENGLISH | WHITE | Wild Rose | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The nurse practitioner that saw me was in the room for less than 5 minutes. I have been sick for over a week with this illness being a second virus. I came in with complaints about sore throat-hurting to swallow, cough, chest congestion and crusty, watery eyes. My throat/nose/ears were never assessed. Day after my visit I woke up with pink eye in both eyes and worse cough. I refused to come back due to lack of assessment done previous day. I am studying to be a nurse practitioner and I hope to never treat anybody with lack of attention as I was treated. | Manitowoc Dewey | Aurora Medical Group | Sarah | Bouc | Urgent Care | 1,679,810,736 | Nurse Practitioner | Female | ENGLISH | WHITE | Manitowoc | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I don't believe Dr. Liberty ever really addressed the issues with my feet in a way that gave him complete understanding about the pain I was in and the problems I was having. He seemed to jump to a specific conclusion, and I let him go there believing that he had the understanding and experience to know what was necessary to correct my issue. He suggested that I get a second opinion, which I did, but then I felt that it bothered him that I actually did this. The second provider sent me for an MRI, I provided those results to Dr. Liberty, who called me upon receipt of that information and basically told me that he couldn't see anything from the MRI and there was no report with it. Normally I would have expected an MRI to go somewhere other than the doctor to be read and determinations made as to if the doctor was on the right track with his surgical or treatment process , but I don't think that happened either. The (left) foot that doctor liberty operated on is worse than it ever was and I have trouble now spending even an 8-hour work day on my feet. And, at our parting he didn't seem to believe that he had missed, or done anything that could be related to the increase or ongoing pain. He told me that an MRI would not have shown a neuroma anyway, but my contention is that it may have shown something else that may have redirected his efforts in my treatment. Now I am stuck with a foot that gives me extreme difficulty to walk on and extreme pain throughout the day. I also can't step down on it barefooted at all. I will not be returning to Dr. Liberty for surgery on the other (right) foot, until such time that I can figure out what is wrong with the first (left) foot and try to figure out who's going to be responsible for the financial issues that this has created. It was very difficult to have a conversation with Dr. Liberty that questioned anything that he did, might have did, or otherwise missed without him being very defensive. I felt like I should not even be questioning his treatment and he came up with other issues that could be creating my pain. Never once, pre-operatively, did he offer any kind of medication that may provide relief. Maybe there isn't any? Post operatively, when I ask for a refill of the pain medication via the Live Well app that he had prescribed, I never even got a response, yes, no or maybe. I was just ignored. His biggest issue from the very first meeting seem to be that I should not be wearing work boots to work every day. And he really didn't like the fact that they were" western style" work boots and kept calling them cowboy boots. It is not been very often that I have had issues with health care provided by Aurora, but Dr. Liberty is not someone that I would recommend to anyone for any kind of invasive treatment for their feet. | AHCSL Podiatry | Aurora Medical Group | Kevin | Liberty | Medical Practice | 1,691,463,013 | Podiatrist | Male | ENGLISH | WHITE | Burlington | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | If it wasn't for dr. Kenzer, making me get a blood test, they wouldn't have found that I had stomach cancer. | CSR Rheumatology | Aurora Medical Group | Steven | Kenzer | Medical Practice | 1,680,294,330 | Internal Medicine - Rheumatology | Male | ENGLISH | WHITE | Mount Pleasant | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The Doctor seemed nice and caring, but could not open the file properly and misread my cac score of 53 as 203 and the equivalent of 18 20 15 as 18 70 115. This is very dangerous and could end up becoming a lawsuit for malpractice based on advice given if I do not get my epic data properly updated, as well as an appointment with a new doctor that can either read numbers correctly, or see better. I want a response email sent to me by no later than 1/18/23 with an apology for the error and correct data updated in Epic with a response in epic regarding this poor performance. As well as the correct perscription. What type of hospital is Lutheran, I am a Catholic and now know better than to trust anything that is also not, complete failure again. | Park Ridge 1875 Dempster 525 Cardio | Advocate Medical Group | Steven | Hersh | Medical Practice | 1,684,433,012 | Internal Medicine - Cardiovascular Disease | Male | ENGLISH | WHITE | Berwyn | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I was allowed to go home when in reality I was getting sicker. My episode of diverticulitis ended up triggering heart failure and I returned to hospital by Thursday of the same week I went home. Still in hospital with a much better experience and happy to have my own doctors instead of Hospitalist who I don't know | UNIT 52 | Advocate Good Samaritan Hospital | Nathan | Bolden | Inpatient | 1,702,839,234 | Hospitalist | Female | ENGLISH | WHITE | Lombard | Inpatient + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | It took me almost 2 full days to even speak to the nurse who was supposed to call me back. Unacceptable. | Elgin 1710 Randall 200 Internal Med | Advocate Medical Group | Archana | Goel | Medical Practice | 1,674,301,683 | Internal Medicine | Female | ENGLISH | WHITE | West Dundee | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | This person is at Dr Jacobson's office they did my back surgery on December 18th and have completely threw me to the curb I have no home health care I have nothing I cannot change my bandages I cannot do nothing I've been to the ER five times since I've came home from the hospital I am puking everything they know I call them constantly and they absolutely do not care about me it's like they just did my surgery and now I'm just a piece of s*** on the ground I have tried to find new surgeon but nobody will take me I regret having surgery with Dr Jacobson and I won't recommend them to anyone ever I wouldn't recommend them to a dog the other worst team ever they don't care about their patients after their surgery | ASLMC MOB 1 Ste 102 Spine Surgery | Aurora Medical Group | Monica | Gaulke | Medical Practice | 1,675,316,476 | Nurse Practitioner | Female | ENGLISH | WHITE | Milwaukee | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I have pain in my wrist since my surgery. They can't tell me why. Had no problem before the surgery. | HAR Orthopaedics | Aurora Medical Group | Mark | Salisz | Medical Practice | 1,672,816,133 | Physician Assistant | Male | ENGLISH | WHITE | West Bend | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | 35$ co pay to tell me I probably had COVID and we would know after test results otherwise just a virus and he couldn't provide anything other than Tylenol.Test results where negative, told him I had a sinus infection that I thought never healed from last time I was there in December. I told him I had the flue and his response was how do you know you had the flu , I guess on the toilet going profusely and vomiting into a bucket at the same time for a 48 hour period and the loss of 10 pounds would pretty much solve that mystery. The last six weeks not the healthiest specimen but for the most part I don't believe that I am an abuser of the health care system nor of antibiotics. Plain and simple my first prescription probably did not solve my issue and then being run down with the Flue , I am sure my immune system is at an all time low . All I wanted was some help . I could have gone to Walgreens and gotten the same but with a smile . That away HR you hired another gem . | Batavia 2500 Fabyan Family Practice | Advocate Medical Group | Nishant | Patel | Medical Practice | 1,690,045,575 | Family Medicine | Male | ENGLISH | WHITE | Big Rock | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Normally, my experience here is usually positive. This time, my check in nurse was great but I was very disappointed in the doctor. I came in very confident that I had a sinus infection. I also asked for more albuteral because I had been burning through my inhalers because of my sickness and my albuteral for my nebulizer was expired by years. The doctor came in, never mentioned anything about the albuteral and didn't prescribe any. She checked my ears, throat, and nose...none of which I said I had issues with. She seemed very rushed and sent me home with nothing other then orders to drink tea (I can't because tea makes me sick to my stomach) and have honey, which I had already been doing. She said that they don't prescribe antibiotics for this unless it's been 7 to 10 days. Well, I had to travel to the Dells the next day to support my child in her gymnastics competition. The whole time my symptoms only got worse. I was constantly hacking up chunky green stuff, sinus pressure in sinus areas, headache and continued to burn through my inhaler...etc. My weekend at the waterpark with my family was miserable. It costs me $160 dollars to walk into the clinic and I'm a 41 year old mom with 4 kids. I'm not walking in there unless I really need to. Just frustrating that I'll have to go back in a few days after suffering through this and spend another 160 bucks just to get a 10 dollar antibiotic that I should've had days ago. Please listen to your patients. | Mukwonago UC | Aurora Medical Group | null | null | Urgent Care | 1,675,351,882 | null | Female | ENGLISH | WHITE | Mukwonago | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | My visit was good. I don't like talking to a different person every time I do call with a question. I would like to know that the doctor is getting the information I call with or my issues. Also the last time I needed my meds refilled the nurses didn't fill it the way the doctor told me to take it. I just use a pill cutter now! I liked talking to Jackie the physician assistant. She was nice. | Elgin Sherman 1435 Randall 201 Cardio | Advocate Medical Group | Karthik | Challa | Medical Practice | 1,674,215,369 | Internal Medicine - Cardiovascular Disease | Female | ENGLISH | WHITE | Gilberts | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The nurse was rude!! She told my 90 year old father to get out of the room. That they needed it for the next patient. We were seen at 2:00 pm when our appointment was at 2:15 pm. Also it took my dad longer to undress and dress than the appointment itself. Thank goodness I was advocating for my dad because no one really cared about his disabilities. So disrespectful. Will not come back. Time for Northshore Physicians | CND MRI | Advocate Condell Medical Center | Joseph | Chimino | Outpatient Services | 1,683,888,654 | Internal Medicine | Male | ENGLISH | WHITE | Palatine | Outpatient Testing + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Dr. Davis was very nice and explained things well. The problem at this office is nurse Katie and Shelley Sinatra. Katie repeatedly lied to me about obvious and ridiculous things such as they only treat cancer patients at the office and that the test would not hurt. It was like having a colonoscopy with no drugs. Dr. Davis said he told all his patients this, but apparently his staff choses not to inform people. Shelley is just mean. I waited 6 weeks (unacceptable) for a biopsy. After that amount of time, patients are scared. Not only about the test, but about the outcome. She botched the first sampling and had to do it again. When I said, "Are you kidding me?" she said, "You are post menopausal. You have a thickened uterine lining. What do you think?" OK, so scare me more. That was cruel. She was mean from the start because I had a lot of questions before the procedure and she did not like that. Advocate, this office (NOT Dr. Davis) has failed me in an epic way. I would never recommend them to anyone. | St. Charles 3310 MainOB | Advocate Medical Group | Patrick | Davis | Medical Practice | 1,689,155,543 | Obstetrics & Gynecology | Female | ENGLISH | WHITE | Elburn | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Not much the provider but what happened. The person that removed my stitches was not wearing a name tag. She could have been a PSR or the cleaning person . When stitches were removed the area where she placed the instruments they couldn't even afford a sterile pad? And I think the incision site should have been cleaned before the paper stitches were applied. Like I said very unprofessional in my humble opinion. | Franklin Orthopedics | Aurora Medical Group | Sonja | Rosenthal | Medical Practice | 1,692,943,969 | Physician Assistant | Female | ENGLISH | WHITE | Milwaukee | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I messaged dr and have not received a return message or call. Also my results have been in the app for 2 days but no call from the doctor or nurse and I'm concerned | Algonquin 1345 Ryan Parkway FP | Advocate Medical Group | Tracy | Denne | Medical Practice | 1,684,791,876 | Physician Assistant | Female | ENGLISH | WHITE | East Dundee | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Wonderful experience! I was very nervous about going to this appointment. Then to top it off, I had an exorbitant amount as a prepay. It made no sense. I almost cancelled my visit because of that, and my nerves. I was welcomed by the gentleman at the front desk, he helped me with my payment issue and getting checked in. He was very kind! Then Christina called me back shortly after. She was very sweet, listened to me, and explained what was going on. She was very friendly and kind, and made me feel like I was being listened to. Shortly after, Melissa O'Hanison, NP came in. She was amazing! She was extremely easy to talk to, knew my history from my chart, and wanted to know more about what was going on with me. She never seemed irritated or impatient. Instead, she took her time and was very thorough. She set me at ease and helped me to feel very optimistic, like there would be a solution and I would be feeling better soon! She told me what changes needed to be made, meds added, and what procedures I'd have next, and she said she would contact me with lab results too. She was so thorough and I am truly blessed to have her as part of my care team!! She's a blessing! | PWA GI Ste 300 | Aurora Medical Group | Melissa | O'hanison | Medical Practice | 1,684,499,147 | Nurse Practitioner | Female | ENGLISH | WHITE | Mukwonago | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The doctor was extremely dismissive and didn't care about my history just came in to cause more pain. He did not care about my history. | GSA ED | Advocate Good Samaritan Hospital | Mitchell | Lorenz | Emergency | 1,696,677,258 | Emergency Medicine | Female | ENGLISH | BLACK | Naperville | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The weakest link are your counter staff in person and on phone. Speak so quickly you couldn't get their names and then dead silence I had to actually ask if they were still on the line. I believe they meant well but don't understand how they come off. They were actively impolite. If this could be taught you're have a great staff experience. Nurses and physician assistant's I saw were excellent all around. | Waukesha UC AHU | Aurora Medical Group | Kimberly | Poenisch | Urgent Care | 1,676,052,765 | Nurse Practitioner | Male | ENGLISH | WHITE | Waukesha | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Scheduling office for future appointments for test, Office personnel was not able to get a hold of to set up so they will have to call me and I will have to call back to them to verify appointments . | CSK Cardiology | Aurora Medical Group | Prakash | Shah | Medical Practice | 1,685,826,810 | Internal Medicine - Cardiovascular Disease | Male | ENGLISH | WHITE | Burlington | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | While I understand that the practitioner was airing on the side of caution during my call yesterday, I told them I felt my illness would progress quickly and it has. Today, the day after my call, I am much sicker and likely going to be dealing with bronchitis. I am going in to urgent care shortly. Steroids and inhaler are not enough. | Quick Care Video Visit | AAH Quick Care Virtual Health | null | null | Telemedicine | 1,680,930,914 | null | Female | ENGLISH | WHITE | Gurnee | Quick Care TeleHealth | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Absolutely no bedside manner. Very rude and dismissive and very insulting! If i had other options that accepted my insurace, id be seen elsewhere Very disappointed | AMCSC ED | Aurora Medical Center Sheboygan County | Shuaib | Raza | Emergency | 1,687,128,995 | Emergency Medicine | Female | ENGLISH | WHITE | Sheboygan | Emergency Department + Magnet 1 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Went in for Severe back pain, During testing they found AFib, which was treated, But Didn't Really do anything about my Back, Told me I had to Wait 3 weeks until After The Afib was treated to Fix my back, Still Have pain. | CMC 8W | Advocate Christ Medical Center | Asem | Werdi | Inpatient | 1,702,156,559 | Hospitalist | Male | ENGLISH | WHITE | Hometown | Inpatient + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I was not happy with the staff members repeatedly suggesting that I should retire at my age. This is none of their business. To discriminate because of age is not acceptable. | BHP OCC HEALTH 4 | AAH Occupational Health | Stacie | Valukas | Medical Practice | 1,684,591,143 | Nurse Practitioner | Male | ENGLISH | WHITE | Plymouth | Occupational Health | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I wish I would never have had to have three different nurses come in to put a IV into my hands . If the nurses do not know how to properly insert a needle into a hand with rolling veins then don't do it. !!! the experience was horrible and both hands was swollen four days after I was released . The head nurse were the worst. The IV popped out my hand and blood squirted everywhere like Buckingham Fountain it was horrible | CMC GIL | Advocate Christ Medical Center | Samir | Patel | Outpatient Services | 1,702,701,712 | Internal Medicine - Gastroenterology | Female | ENGLISH | BLACK | Chicago | Outpatient Surgery + Magnet 2 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Provider was a bit brisk - I sensed a bit of condescending attitude that my injury was not important. He said this was nothing to be concerned about compared to my other health issues. It hurt so I was concerned. I waited almost 3 weeks fore an appt. for an acute injury! I was not offered a summary of my visit and it just ended. I had to find my return to the lobby desk and ask if I was free to go. I should have told him I was not seeking any kind of pain medicine. I was not comfortable with Dr. Malicky and I would choose a different foo/ankle specialist if I needed care. | GMOB Orthopaedics | Aurora Medical Group | Eric | Malicky | Medical Practice | 1,684,583,786 | Orthopaedic Surgery | Female | ENGLISH | WHITE | Greenfield | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I would have liked a print out summarizing the main points of the visit, including a phone number for the sleep clinic or whoever is supposed to call me to make an appointment. | PWA Pulm Ste 300 | Aurora Medical Group | Joseph | Weber | Medical Practice | 1,686,875,349 | Internal Medicine - Pulmonary Disease | Female | ENGLISH | WHITE | Milwaukee | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Still waiting for results 2 days later | GSA SCT | Advocate Good Samaritan Hospital | Aman | Sethi | Outpatient Services | 1,673,608,482 | Internal Medicine - Pulmonary Disease | Male | ENGLISH | WHITE | Bloomingdale | Outpatient Testing + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | After given the xray I was told my xray was "perfect" but was prescribed prednisone. 10 mins after I left I received a phone call from doctor stating radiology said I have pneumonia and they sent 2 antibiotics to the pharmacy. No other instructions and lack of care. Feeling the way I did and seeing me how did they missed that I had pneumonia until after the fact is quite disturbing for me. I won't be back to that facility nor recommend it. | IC Skokie | Advocate Medical Group | Sandra | Manogura | Urgent Care | 1,672,765,538 | Nurse Practitioner - Family | Female | ENGLISH | BLACK | Chicago | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | They assumed i just wanted a strep test and it came back negative and sent me home without any medication. Im sitting here now with a complete loss of my voice. | LEMONT UC | Advocate Good Samaritan Hospital | Jagdish | Muzumdar | Urgent Care | 1,675,304,465 | Emergency Medicine | Female | ENGLISH | WHITE | Newark | Urgent Care + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I was very disappointed in my experience this time. I have never had surgery before. When I was brought back to my room, I was taken to the bathroom first and then instructed to change (leaving on underwear only). I was coming in to have a fracture repair done on my ankle, so could not walk and bathroom/changing was very difficult. Then I was put in bed. Then a different staff member came in and said pregnancy tests are mandatory and needed to take my blood since I already went to the bathroom and wasn't told this. Plus I had to then try to change into hospital underwear since no street clothes allowed. Very poor communication. Then I was asked to sign a waiver saying I declined the pregnancy test because the results were not in when the team was ready to take me back for prep and surgery. After surgery I felt very rushed to leave. When I finally said I was ready to try going to the bathroom after declining a few earlier attempts by multiple staff, I was extremely rushed and felt very disrespected by the two staff helping me in the bathroom (one more so than the other). Plus I was very nervous considering I had just had anesthesia and I was very used to taking extreme care with my splint since I had an unstable fracture for 10 days prior to surgery. They did not take any care at all I felt. They then rushed me back to my room and immediately started changing me in to my street clothes to discharge me. I was in tears at how abrupt they were and how I was being treated and handled. I asked a few times if they could just let my husband help me and they ignored me. For my first surgical experience here, it was awful as far as the support staff. The man who transported me back to surgery and my doctor were great, but the ending was really terrible. | GSH DAS/DSL | Advocate Good Shepherd Hospital | Steven | Jasonowicz | Outpatient Services | 1,702,514,063 | Podiatrist | Female | ENGLISH | WHITE | Mchenry | Outpatient Surgery + Magnet 2 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | While I understand wait time at all ERs is overly high, waiting 6 hours for feedback when you are having a potentially life threatening emergency is nuts! I had a CT scan at 5:30 and did not see or speak with a doctor or anyone else until 11:30. Nobody checked on me... no vitals taken and no updates provided. I could have had a stroke in the waiting area and nobody would have known. That being said, every single person I interacted with was nothing short of AMAZING (shout outs to Mya and Shauntelle - hope I spelled your names close to what they are!!!). The feedback above is not a dig at any person working there. I don't think I saw anyone sit down or take a break the entire 7 hours I was there. But your system is broken or you are understaffed to handle the capacity that comes into this location. I heard wait times were previously 17 hours... thats crazy. I sit here praying I never have to visit your ER for an emergency again, or my only choice is to call an ambulance so I'm admitted immediately. | SSH ED | Advocate South Suburban Hospital | Elizabeth | Gonzalez | Emergency | 1,686,731,148 | Emergency Medicine | Female | ENGLISH | WHITE | Oak Forest | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | There were two nurses that had my care & best interests first and foremost and they were Geraldine and Amal, the rest did as little as possible. I left the hospital late 1/29/24 after an 8 hour surgery 1/26/24 in the same gown I had on in surgery. No bedding was changed even one time, no bandage dressings were changed, no offer to help me or get washcloth for me to try to bathe myself or wash up. One bad IV after another until Geraldine noticed 1/28/24 that was left arm was swollen because all IV fluids were going into it instead of IV. The iv machine alarm beeped constantly Friday thru Mid-day Sunday, they just would come in and click a switch to reset it instead of checking out why. The on-site resources for diet and ostomy training were excellent. I am very happy with my surgeon Dr Ondrula and Dr Gupta but for hospital inpatient stay, I won't recommend it to anyone. | GSH 4North | Advocate Good Shepherd Hospital | Sanjeev | Gupta | Inpatient | 1,701,215,273 | Internal Medicine | Female | ENGLISH | WHITE | Johnsburg | Inpatient + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Would not recommend. Talking to a screen and not getting a prescription in 2023 is un acceptable. I feel like crap end of story. | ACBO | Advocate QuickCare at Walgreens | Laura | Mcguire | Retail Clinics | 1,679,458,523 | Nurse Practitioner | Male | ENGLISH | WHITE | Chicago | Retail Clinic | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I answer this every time you ask me to rate a specialist. I do not expect — or particularly want — a specialist to talk with me about most of the things asked about is the questions "Did anyone in this office talk to you about ... ." That is something I deal with with my PCP, who knows and does not need to ask me every time. If something changes, she knows that I will bring it up. I don't like those questions! | AHCSL Back and Spine | Aurora Medical Group | Tamer | Katamesh | Medical Practice | 1,691,187,754 | Physical Medicine & Rehabilitation | Female | ENGLISH | WHITE | Kenosha | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | At first this seemed like a good option vs going to a walk-in. However, she asked me minimal questions and I just told her my symptoms. She prescribed 3 RX and 3 over the counter meds in addition to what I was already taking. It was a bit overwhelming for the brief time of the visit. Had I not done my homework, the doses of acetaminophen that I would have been taking would have been extremely high. As it is, the multitude of pills has really upset my stomach. The following day my right eye was red, painful and had drainage. I called the number that she gave me for follow-up and the nurse said I needed to schedule another appointment.....really? I asked if I could just connect with the NP and she said that she would have her call me regarding my eye. Over 24 hours have gone by and I have not heard from her. Very disappointing, I will not use this service again, nor will I recommend it. | Quick Care Video Visit | AAH Quick Care Virtual Health | Jodi | Wilde | Telemedicine | 1,678,518,187 | Nurse Practitioner | Female | ENGLISH | WHITE | Manitowoc | Quick Care TeleHealth | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I was in the hospital twice in the matter of a week. The first time I was in, I was on one side of the cardiac floor. I had amazing service, amazing nurses. Then I was discharged and less than 48 hours later I was readmitted. I was on the other side of the cardiac floor and the nurses were hard to find. One day I never even saw my CNA and it was just like night and day the care that I received. I'm actually unlikely to come there for my next hospital stay. Hopefully I won't have one, but I may check out other hospitals in the area. | SHR 2 CARD | Advocate Sherman Hospital | Madhavi | Rao | Inpatient | 1,689,634,214 | Internal Medicine | Female | ENGLISH | WHITE | Pingree Grove | Inpatient + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | When I was in my final room, I found it very dirty. There was a layer of dust and grime on the floorboard, wallboard, vent running along the baseboard and right by the window. The floor was spotty, was never wiped. There was two people in it. | CMC 9STH | Advocate Christ Medical Center | Sandra | Pasiah | Inpatient | 1,701,053,926 | Internal Medicine | Female | ENGLISH | WHITE | Oak Lawn | Inpatient + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Horrible experience, I explained my symptoms. But I was instructed by Colleen D. Cardinal, CNP to take a Covid and RSV test. Both came back negative. I feel she was not concerned about my symptoms though she diagnosed me with an upper respiratory infection. In which, I know, I have a sinus infection. She did not prescribe me with no antibiotics. Now today, I don't feel any better than I felt two days ago. I called back today to leave a message for my doctor, though my doctor was not available, The Nurse that I spoke with this evening did get in touch with a doctor to address my needs. I will not go back to urgent care again, I will go to the hospital ER. I feel the only thing the CNP was concerned about was me taking a Covid/RSV test. She did not address my needs. | IC Olympia Fields | Advocate Medical Group | Colleen | Cardinal | Urgent Care | 1,686,464,741 | Nurse Practitioner - Family | Female | ENGLISH | BLACK | Chicago Heights | Urgent Care | What else would you like to say about your experience? |
advocate aurora health | 11,146 | never felt anything warm or hot during my CT scan. Just very cold fluid all over my arm and down my left side. Told the the person they backed me out and the IV was leaking all over she put a plug I guess it was back into where it had popped out of and then sent me back into the scanner. Do not know if scan was viable we will see what steps are taken as needed. | CT RAC | Aurora Medical Center Kenosha | Mitchell | Dobberpuhl | Outpatient Services | 1,699,281,031 | Otolaryngology | Male | ENGLISH | WHITE | Racine | Outpatient Testing + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | This is the worst doctor that I have seen in all my years of going to doctors. Dr. Montero Conrotto didn't listen to what I had to say. I asked her about a pain & she blew it off saying it shouldn't be hurting. I was saying that I had pain in my abdomen & she asked me how I was able to wear pants if it hurt so bad? What was I suppose to wear to the appointment? She continued to tell me that I had to go to therapy & I am already in therapy just not at Aurora. I could not understand what the doctor was saying as she had a mask on & doesn't speak very good English. I had to keep asking what she was saying more than once she had to repeat the item before I understood it. I thought of getting up & walking out more than one time due to being talked down to, like I don't know how my body feels and my pain levels. Due to Dr. Carla M.C.'s horrible treatment I was and still am stressed, anxiety is very high, and a migraine has been with me since the appointment & I haven't been able to calm down at all, but if you ask the doctor I do not have any of these things. I believe that she looked at my profile & had already made up her mind about me & my health. This is one doctor that I recommend Aurora get rid of, I know that I will let everyone I know that she is someone not someone to go to. Dr. Carla M.C. has one person that she listens to and that is herself and certainly NOT her patients. Very disappointed with the whole appointment and that my insurance & myself have to pay for her horrible bedside manner and getting zero answers to my questions!!! I sure hope that the doctor never gets sick and has someone treat her the way that she treated me. | SUA Internal Medicine | Aurora Medical Group | Carla | Montero Conrotto | Medical Practice | 1,691,281,967 | Internal Medicine | Female | ENGLISH | WHITE | Sobieski | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | My experience with Dr Roden was great. My criticism is with the policy of Advocate Medical Group. I find the lack of Dr's names anywhere on the property disconcerting. The implication is I've made an appointment with a corporation rather than an individual. A relationship with a physician should be personal. This was my first time at the new office for Dr Roden. The only signage on the building said Advocate Medical Group. I had to walk in and ask the receptionist if this was Dr Roden's office. Both my husband and myself see other doctors from Advocate Medical Group and we've noticed the same practice of removing the Dr's names when they become part of Advocate Medical Group. Not only is this disconcerting to the patient but I find it disrespectful to the physicians. An unnecessary show of corporate power - the very thing many of us as patients are concerned about. | Mundelein 3220 Route 60 Internal Med | Advocate Medical Group | Lynda | Roden | Medical Practice | 1,685,044,655 | Internal Medicine | Female | ENGLISH | WHITE | Gurnee | Medical Practice | What else would you like to say about your experience? |
advocate aurora health | 11,146 | When I was in the hospital, I was in the hall for 32 hours on a hospital bed, no food and no water, right in front of a nurse's station. That is elderly abuse. And then I never got a room till almost 40 hours of laying. Horrible. | CMC 8STA8STB | Advocate Christ Medical Center | Agusta | Olafsdottir | Inpatient | 1,689,697,790 | Internal Medicine - Endocrinology, Diabetes & Metabolism | Female | ENGLISH | WHITE | Burbank | Inpatient + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | The PA Lissette at the urgent care facility was very rude and my daughter and I felt as if she was insinuating that I was stupid for taking her to urgent care when she had nausea and stomach pains. This ended up being strep which was diagnosed being in the ER for over 6 hours. I understand the volume of patients that are seen in your facilities may be unmanageable at times, but I don't think the condescension was warranted. Everyone at the ER was wonderful and so caring to my daughter. They made sure to talk to her directly and explain in terms she and I would understand. | AMCSC ED | Aurora Medical Center Sheboygan County | Sarah | Kessenich | Emergency | 1,688,933,496 | Emergency Medicine | Female | ENGLISH | WHITE | Cedar Grove | Emergency Department + Magnet 1 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I had my blood drawn every 5 hours and they were very careful not to hurt me, but one came in and just stuck me and started moving the needle inside me which made me scream in pain. If she doesn't like or no how to draw blood maybe she shouldn't be in that position, other than that I was taking very good care of! My nurses were exceptional! | 5A Surg | Advocate Sherman Hospital | Piotr | Michaliszyn | Inpatient | 1,689,910,504 | Internal Medicine | Female | ENGLISH | HISPANIC | Carpentersville | Inpatient + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | Terrible experience with my ultrasound tech named Dawn. She was cold with terrible bedside manner. She did not show us any of our scan, wouldnt print pictures and was rude when I asked if everything was ok with baby. I didnt need to know that I had a subchorionic hemorrhage, I have had them in the past.. I just wanted to see the baby and that it had a heartbeat. She had terrible bedside manner and just kept saying how the system has put a muzzel on them and they arent allowed to say anything. She then proceded to tell us that she got in trouble for telling someone she is having twins. I feel as though her lack of compassion was backlash for getting a slap on the wrist. However, if my tech cant tell me things, then don't lead with asking if I have had complications this pregnancy, leaving me thinking the worst. I had to have a follow up US because of my experience. I chose a different location (Mequon) and had a way better experience with a phenomenal tech. I feel like Dawn set a rough start to what should be an exciting time for an expecting mother. | AMCG Ultrasound | Aurora Medical Center Grafton | Kathy | Kostic | Outpatient Services | 1,697,592,940 | Obstetrics & Gynecology | Female | ENGLISH | WHITE | Cedarburg | Outpatient Testing + Magnet 1 - OAS | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I went home with being told didn't know what it was, with no definitive diagnosis told to take Tylenol and call the ent but that ent was very busy. Saw my dr next day put me on antibiotic got me into ent in a day. I am immunosuppressed and with ct result he felt it was a necessity. He felt someone looking at medical history and meds, should have dictated treatment. I know things are busy and this was not life or death but I was sent to er by walk in because they were concerned on how fast the swelling was happening, not because I wanted to go. | ALMC ED | Aurora Lakeland Medical Center | Matthew | Degroot | Emergency | 1,697,852,701 | Emergency Medicine | Female | ENGLISH | WHITE | Lake Geneva | Emergency Department + Magnet 2 | What else would you like to say about your experience? |
advocate aurora health | 11,146 | A complete waste of 2 hours ( I had an appointment). I left without getting the prescription I needed. Your telehealth model stinks. I will never use Walgreens again. CVS will get my business. | ACLZ | Advocate QuickCare at Walgreens | Nicole | Alexander | Retail Clinics | 1,675,308,892 | Nurse Practitioner - Family | Female | ENGLISH | WHITE | Lake Zurich | Retail Clinic | What else would you like to say about your experience? |
advocate aurora health | 11,146 | I want to say that, you know, based on my experience, patient care was extremely low. Doctors and nurses do not listen to the parents, what the parents say about the symptoms, put different things on the paperwork, such as diagnosis that the parent did not even mention. Like, I did not mention stomach pain, but they made that up and put it on my paper that I did mention. So, I think there has to be a lot of work done with these doctors that what they're allowed to do and what they are not allowed to do, because that's illegal to put something that I don't say to them and they make up diagnosis. | OL ED | Advocate Children's Hospital - Oak Lawn | Lucas | Mcwilliams | Emergency | 1,687,397,840 | Emergency Medicine - Pediatric Emergency Medicine | Male | ENGLISH | WHITE | Orland Hills | Emergency Department + Magnet 2 | What else would you like to say about your experience? |